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Max Farrell, CEO of WorkHound, joins Jeremy Reymer and discusses the value of driver feedback, the creation of an effective feedback loop, and shares some of the trends he's seeing in this current economic climate. Special thanks to the show's sponsors! The National Transportation Institute (https://driverwages.com/) Career Now Brands (https://careernowbrands.com/) Carrier Intelligence (https://www.carrierintelligence.com/) Infiniti-I (https://infinitiworkforce.com/) Workhound (https://workhound.com/) Asurint (https://asurint.com/) Transportation Marketing Group (https://www.recruit-tmg.com/) Seiza (https://www.seiza.co/) Drive My Way (https://www.drivemyway.com/) F| Staff (https://www.fstaff.com/) Trucksafe (https://www.trucksafe.com/) Seated Social (https://seated-social.com/) If you're interested in joining the show or being a sponsor, please email jeremy@takingthehireroad.com. Follow the Taking The Hire Road Podcast Other FreightWaves Shows Learn more about your ad choices. Visit megaphone.fm/adchoices
Max Farrell, CEO of WorkHound, joins Jeremy Reymer and discusses the value of driver feedback, the creation of an effective feedback loop, and shares some of the trends he's seeing in this current economic climate. Special thanks to the show's sponsors! The National Transportation Institute (https://driverwages.com/) Career Now Brands (https://careernowbrands.com/) Carrier Intelligence (https://www.carrierintelligence.com/) Infiniti-I (https://infinitiworkforce.com/) Workhound (https://workhound.com/) Asurint (https://asurint.com/) Transportation Marketing Group (https://www.recruit-tmg.com/) Seiza (https://www.seiza.co/) Drive My Way (https://www.drivemyway.com/) F| Staff (https://www.fstaff.com/) Trucksafe (https://www.trucksafe.com/) Seated Social (https://seated-social.com/) If you're interested in joining the show or being a sponsor, please email jeremy@takingthehireroad.com. Follow the Taking The Hire Road Podcast Other FreightWaves Shows Learn more about your ad choices. Visit megaphone.fm/adchoices
Jeremy Reymer, Founder of DriverReach, is joined today by a great industry friend and partner, Max Farrell, Co-Founder and CEO of WorkHound, a company committed to giving a voice to frontline workers through a real-time, anonymous feedback platform. Remember you can submit any questions or comments, including those which may appear on upcoming Deeper Dive segments - at podcast@driverreach.com. And don't forget to rate and review Taking the Hire Road on whatever platform you listen on! Follow the Taking The Hire Road Podcast Other FreightWaves Shows Learn more about your ad choices. Visit megaphone.fm/adchoices
Jeremy Reymer, Founder of DriverReach, is joined today by a great industry friend and partner, Max Farrell, Co-Founder and CEO of WorkHound, a company committed to giving a voice to frontline workers through a real-time, anonymous feedback platform. Remember you can submit any questions or comments, including those which may appear on upcoming Deeper Dive segments - at podcast@driverreach.com. And don't forget to rate and review Taking the Hire Road on whatever platform you listen on! Follow the Taking The Hire Road Podcast Other FreightWaves Shows Learn more about your ad choices. Visit megaphone.fm/adchoices
Max Farrell of WorkHound talks a new federal rule that might give a boost to more unions in the logistics workplace. Follow the Drilling Deep Podcast Other FreightWaves Shows Learn more about your ad choices. Visit megaphone.fm/adchoices
Max Farrell of WorkHound talks a new federal rule that might give a boost to more unions in the logistics workplace. Follow the Drilling Deep Podcast Other FreightWaves Shows Learn more about your ad choices. Visit megaphone.fm/adchoices
Understanding what your drivers are experiencing and how they feel about their jobs is critical to keeping them happy. Happy drivers tend to stay put. This episode is about the importance of opening up communication channels with your drivers – and keeping them open. This episode of HDT Talks Trucking is sponsored by Double Coin. Automated dispatch systems may be more efficient than direct two-way conversations, but they make the transaction impersonal. A few lines of text on a screen offer few clues about how the other party is feeling. The driver might be happy today, but ready to head for the door tomorrow. How will you ever know if you never actually talk to them? In this episode, Max Farrell, the CEO of Workhound, joins HDT's Jim Park to discuss the importance of communication and keeping channels open to employees, including: Creating a Real-Time Feedback Loop Between Workers and the Company Why Praise is Critical Opening Up Communication Channels Identifying Micro Issues for Macro Changes Driver Feedback and Troublesome Customers Why Resolving Issues Pays Dividends Honest Feedback: Gift or Insult? Why Two-Way Autonomous Chats Work Learn more about driver communication at HDT's Truckinginfo.com website: 3 Ways Fleets Can Improve Driver Communications How Cowan is More Efficiently Connecting Truck Drivers and Dispatchers How Fleets Can Benefit From Mobile Apps More from Workhound Why Driver Feedback is the Key to Driver Retention 2023: Annual Trends Report
Our guest on this week's episode is Max Farrell, cofounder and CEO of WorkHound. 2023 has not been so rosy for trucking. Volumes are down, and the capacity built up during the pandemic is more than what is needed currently. What is causing the current problems for trucking and what might conditions be like for truckers during the second half of the year? Our guest shares some insights from research his company conducted on how truck drivers view their jobs and what concerns them most.Several labor agreements were reached this past week with our nation's railroads. Rail workers were primarily looking for better working conditions in these agreements. We discuss what was accomplished and what it will mean to have labor peace on the rails.Continued high inflation, interest rate increases, and a general slowing of the economy are affecting businesses and consumers alike as 2023 marches on. These sentiments were echoed in an industry report released this spring that showed new trends in consumer buying habits. We share what is happening with these “conflicted consumers.”DC Velocity's sister publication CSCMP's Supply Chain Quarterly offers a podcast series called Supply Chain in the Fast Lane. It is co-produced with the Council of Supply Chain Management Professionals. Go to your favorite podcast platform to subscribe.Articles and resources mentioned in this episode:WorkHoundUnion Pacific agrees to provide more predictable schedules for union rail workersAsendia Report: How to sell direct in the age of the conflicted shopperVisit DCVelocity.com for the latest news. Visit Supply Chain QuarterlyListen to CSCMP and Supply Chain Quarterly's Supply Chain in the Fast Lane podcastListen to Supply Chain Quarterly's Top 10 Supply Chain Threats podcastSend feedback about this podcast to podcast@dcvelocity.com.Podcast is sponsored by: Rite-HiteOther linksAbout DC VELOCITYSubscribe to DC VELOCITYSign up for our FREE newslettersAdvertise with DC VELOCITYTop 10 Supply Chain Management Podcasts
In this week's interview on The Mixtape with Scott, I had the opportunity to meet with the James Orin Murfin Professor of Political Science at Princeton University, Dr. Rocío Titiunik. Within the world of applied econometric methodology, Dr. Titiunik is well known for her theoretical work on regression discontinuity design. Her work with coauthors like Sebastian Calonico, Matias Cattaneo, and Max Farrell has shaped the landscape of applied econometrics through their innovative work in econometrics as well as their construction of numerous software packages in R, Stata and now python of practical utility. But she is a dual threat quarterback who is both an important contemporary quantitative methodologist as well as an influential political scientist whose applied work explores the intersection of political institutions and causal inference. That work has been instrumental in expanding our understanding of political participation, legislative behavior, and the intricacies of elections and representation.However, there's more to Rocío than the accolades on her resume. Beneath the scholarly achievements and methodological innovations is the story of a journey that will, I think, surprise many listeners. We often look at accomplished people and just assume that all the pieces fell into place for them from the moment they stepped foot into academia. But Rocío tells a different story about her path. She talks openly about her first introduction to economics occurring, not through statistics and econometrics, but theory and literature. Her entrance into Berkeley's celebrated ag Econ PhD program happened almost serendipitously. And even while there, she was unsure how all the different parts of her personality might form within her — or if they ever would. During our conversation, she opened up about the struggles, uncertainties, and the feeling of being lost in the vast tapestry of the economics profession. Her openness and authenticity were refreshing and the interview provided a stark reminder that even the most successful among us grapple with similar doubts and fears, just like the rest of us.This conversation offers more than just an overview of Rocio's professional accomplishments. It paints a portrait of a person who, despite her status in academia, remains grounded and relatable. Her story is one of perseverance and self-discovery that will resonate with anyone who has ever questioned their path or grappled with finding their unique fit in their chosen field.Join me in this week's episode as we journey through Rocio's life, her work, and the lessons she's gleaned along the way. As much as it is an exploration of her contributions to political methodology, it is also a celebration of the human experience in all its complexity. And if you want to learn more from Dr. Titiunik's work, you can come to her upcoming workshop at Mixtape Sessions where for three days she will be teaching about regression discontinuity design. Please remember to like, share and subscribe!Scott's Substack is a reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber. Get full access to Scott's Substack at causalinf.substack.com/subscribe
Max Farrell, a former tech worker, went on a cross-country mission to discover the root cause of driver turnover in the trucking industry. What he found was that drivers don't feel respected and their voices weren't being heard. His journey led him on a wild ride with a turntable trucker and to a shocking discovery that changed the course of the industry forever. Now, Max is on a mission to revolutionize the way people work through WorkHound, a company that helps covenant logistics improve retention from frontline employees. In this episode, Max discusses the significance of real-time employee feedback in devising successful retention strategies, the hidden costs of high turnover rates within the trucking industry and how to address them, the importance of creating a communication loop to empower frontline workers, and more. Tune in to learn about: [13:09] The importance of purpose in the workplace [17:32] The impact of small things in the workplace [24:50] WorkHound's impact on driver psychology Resources: WorkHound's website WorkHound's Blog Connect with WorkHound on LinkedIn Connect with Max on LinkedIn WorkHound's Youtube Channel
Jeremy Reymer, CEO & Founder of DriverReach, is joined once again by close friend and industry partner, Max Farrell, Co-founder and CEO of WorkHound. Remember you can submit any questions or comments, including those which may appear on upcoming Deeper Dive segments - at podcast@driverreach.com. And don't forget to rate and review Taking the Hire Road on whatever platform you listen on!Follow the Taking The Hire Road PodcastOther FreightWaves Shows
Jeremy Reymer, CEO & Founder of DriverReach, is joined once again by close friend and industry partner, Max Farrell, Co-founder and CEO of WorkHound. Remember you can submit any questions or comments, including those which may appear on upcoming Deeper Dive segments - at podcast@driverreach.com. And don't forget to rate and review Taking the Hire Road on whatever platform you listen on!Follow the Taking The Hire Road PodcastOther FreightWaves Shows
Today, David is talking to Max Farrell. Max Farrell is in charge of sales, business development, and administrative duties. Max also leads industry engagement by speaking at trucking events and writing for industry publications. He also wrote the blog on immersive customer discovery by riding with “The Turntable Trucker” from Des Moines to Los Angeles. Before WorkHound, he founded an innovation consultancy, Create Reason, and worked in Business Development at Dwolla. What You'll Learn: Vertical Products Customer Discovery Company Building and First 5 Customers Beta and Product Market-Fit Value-Based Pricing Software Sales Cycle Fundraising in an Under-Capitalize Market Investor Qualifications Transition to New Markets Favorite Quote: “People think there are shortcuts, but there are no shortcuts! There is a formula: PAIN + PASSION +PERSISTENCE = PAYOFF.” -- The Capital Stack All Things Tech Investing and Value Creation Early growth investor David Paul interviews the world's most excellent ecosystem, learns how to start and scale your own business, and finds an edge in today's capital markets. To connect with David, visit: Twitter - https://twitter.com/davidpaulvc (CLICK HERE) Substack - http://davidpaul.substack.com/ (CLICK HERE) LinkedIn - http://linkedin.com/in/Davidpaulvc (CLICK HERE) IG - https://www.instagram.com/davidpaulvc/ (CLICK HERE) DISCLAIMER: David Paul is the founder and general partner at DWP Capital. All opinions expressed by David and podcast guests are solely their own opinions and do not reflect the opinions of DWP capital. This podcast is for formational purposes only and should not be relied upon for decisions. David and guests may maintain positions in the securities discussed on this podcast.
Jeremy Reymer, CEO & Founder of DriverReach, chats with Max Farrell, Co-founder and CEO of WorkHound. Remember you can submit any questions or comments, including those which may appear on upcoming Deeper Dive segments - at podcast@driverreach.com. And don't forget to rate and review Taking the Hire Road on whatever platform you listen!There are no words to express how deeply we feel for the people of Ukraine as innocent civilians are being forced to protect their families, their country, and their basic human rights against the ruthless Russian military.At DriverReach, the conflict between Russia and Ukraine is personal. We consider our team members as an extension of our family, and 5 of our software engineers – those who have worked tirelessly to build the platform we know and love – call Ukraine home.We're taking action by raising funds to help the people of Ukraine. Will you join us? Every dollar helps. Donate here: https://lnkd.in/gEPdApgVFollow Taking The Hire Road on Apple PodcastsFollow Taking The Hire Road on SpotifyMore FreightWaves Podcasts
Jeremy Reymer, CEO & Founder of DriverReach, chats with Max Farrell, Co-founder and CEO of WorkHound. Remember you can submit any questions or comments, including those which may appear on upcoming Deeper Dive segments - at podcast@driverreach.com. And don't forget to rate and review Taking the Hire Road on whatever platform you listen!There are no words to express how deeply we feel for the people of Ukraine as innocent civilians are being forced to protect their families, their country, and their basic human rights against the ruthless Russian military.At DriverReach, the conflict between Russia and Ukraine is personal. We consider our team members as an extension of our family, and 5 of our software engineers – those who have worked tirelessly to build the platform we know and love – call Ukraine home.We're taking action by raising funds to help the people of Ukraine. Will you join us? Every dollar helps. Donate here: https://lnkd.in/gEPdApgVElectric fleets are the future. Are you ready? Discover why ChargePoint is the right partner to take your operation electric to reduce fueling costs, eliminate emissions and help you turn e-mobility into a competitive advantage. Visit chargepoint.solutions/freightwavesFollow Taking The Hire Road on Apple PodcastsFollow Taking The Hire Road on SpotifyMore FreightWaves Podcasts
WorkHound is a company designed to bring in feedback from drivers using nothing more than a text message, and it brings in more than 60,000 comments per year. Not all of them are complaining; there was a lot of praise last year too.WorkHound CEO and founder Max Farrell joins host John Kingston to discuss what he heard in 2021 and why the feedback points to the utter importance of training as leading to a much happier workforce.Also on the podcast, Kingston talks about the red hot diesel market and how the outright prices aren't revealing just how hot that market is. Follow Drilling Deep on Apple PodcastsFollow Drilling Deep on SpotifyMore FreightWaves Podcasts
WorkHound is a company designed to bring in feedback from drivers using nothing more than a text message, and it brings in more than 60,000 comments per year. Not all of them are complaining; there was a lot of praise last year too.WorkHound CEO and founder Max Farrell joins host John Kingston to discuss what he heard in 2021 and why the feedback points to the utter importance of training as leading to a much happier workforce.Also on the podcast, Kingston talks about the red hot diesel market and how the outright prices aren't revealing just how hot that market is. Follow Drilling Deep on Apple PodcastsFollow Drilling Deep on SpotifyMore FreightWaves Podcasts
This episode was recorded in Arizona at the UNMET AZ conference back in early October and will be a short, but inspiring look into impactful founders and notable people from the region. Today we sit down with Max Farrell, Co-Founder and CEO of Workhound. Max attended the conference and showcased his company, a real-time, anonymous feedback platform for frontline workers in the trucking industry. Check out Workhound: https://workhound.com/
We've been talking a lot about Truck Driver Appreciation but what we haven't been talking about is the importance of a feedback loop from your actual drivers. We typically do feedback surveys for customers and leads. But most companies as a whole don't do it for their internal employees--driver or not. So if you haven't started up your own feedback loop process, it's a good time to start--or at least budget for it in the future so you can know those happiness and frustration points of the job year-round.Helping us get that started is co-founder and CEO of Workhound, Max Farrell; who joins this week's episode to break it all down.Show Links: Workhound's resources and case studiesConnect with Max Farrell on LinkedinConnect with Blythe via her website or on Linkedin, YouTube, and TikTok
It's Truck Driver Appreciation Week and that means you've likely seen several posts on your social media feeds “Thanking a Trucker.” But what are some ways you can do more than a social media post? We're breaking down some campaigns being run by some of the bigger companies but also revealing exactly what truckers have previously said they want during this week and year-round. In addition to this, we're chatting with Workhound CEO Max Farrell to get the lowdown on driver feedback and Chris Bright is telling us how he grew his last mile fleet and is now helping others to do the same. Follow Cyberly's podcast on Apple or SpotifyConnect with Blythe via her website or on Linkedin, YouTube, and TikTokFollow Chris Bright on InstagramCheck out the Start Small End Big courseWorkhound's resources and case studiesConnect with Max Farrell on Linkedin
It's Truck Driver Appreciation Week and that means you've likely seen several posts on your social media feeds “Thanking a Trucker.” But what are some ways you can do more than a social media post? We're breaking down some campaigns being run by some of the bigger companies but also revealing exactly what truckers have previously said they want during this week and year-round. In addition to this, we're chatting with Workhound CEO Max Farrell to get the lowdown on driver feedback and Chris Bright is telling us how he grew his last mile fleet and is now helping others to do the same. Follow Cyberly's podcast on Apple or SpotifyConnect with Blythe via her website or on Linkedin, YouTube, and TikTokFollow Chris Bright on InstagramCheck out the Start Small End Big courseWorkhound's resources and case studiesConnect with Max Farrell on Linkedin
On today’s episode, Dooner and The Dude are finding out how to take the tension out of recruiting and retention. Is there a nationwide truck driver shortage and if so, why? We’ll dive into it.Plus, keeping bandits away from your freight; OOIDA urges truckers to fight 556% insurance hike; pallet shortages; survey of motorists’ reckless behavior should be wake-up call for commercial fleets; Illinois trucking company with history of HOS violations files Chapter 7; truckers implicated in multimillion-dollar U.S.-Canada tobacco smuggling ring; and cicadas — they’re what’s for dinner.They’re joined by special guests Robert Moffitt, EVP and director of operations for New Legend Inc.; Max Farrell, CEO of WorkHound; Charles Gracey, president of Hot Seat Services Inc.; and Krenar Komoni, CEO of Tive. Visit our sponsorSubscribe to the WTT newsletterApple PodcastsSpotifyMore FreightWaves Podcasts
On today’s episode, Dooner and The Dude are finding out how to take the tension out of recruiting and retention. Is there a nationwide truck driver shortage and if so, why? We’ll dive into it.Plus, keeping bandits away from your freight; OOIDA urges truckers to fight 556% insurance hike; pallet shortages; survey of motorists’ reckless behavior should be wake-up call for commercial fleets; Illinois trucking company with history of HOS violations files Chapter 7; truckers implicated in multimillion-dollar U.S.-Canada tobacco smuggling ring; and cicadas — they’re what’s for dinner.They’re joined by special guests Robert Moffitt, EVP and director of operations for New Legend Inc.; Max Farrell, CEO of WorkHound; Charles Gracey, president of Hot Seat Services Inc.; and Krenar Komoni, CEO of Tive. Visit our sponsorSubscribe to the WTT newsletterApple PodcastsSpotifyMore FreightWaves Podcasts
When drivers get a chance to give anonymous feedback to their employers, they often use the services of WorkHound, a cell phone based service that can send back their thoughts, good and bad.Founder and CEO Max Farrell joined host John Kingston on Drilling Deep this week to talk about his company's service and some of the things that drivers were saying during the notorious year of 2020. Some of it was good; some of it wasn't so good. But they had a lot to say.Also on this week's podcast, Kingston discusses the government-imposed shutdown of the KeystoneXL pipeline and how there's one group of workers that might benefit form it.More FreightWaves podcastsApple PodcastsSpotify
When drivers get a chance to give anonymous feedback to their employers, they often use the services of WorkHound, a cell phone based service that can send back their thoughts, good and bad.Founder and CEO Max Farrell joined host John Kingston on Drilling Deep this week to talk about his company's service and some of the things that drivers were saying during the notorious year of 2020. Some of it was good; some of it wasn't so good. But they had a lot to say.Also on this week's podcast, Kingston discusses the government-imposed shutdown of the KeystoneXL pipeline and how there's one group of workers that might benefit form it.More FreightWaves podcastsApple PodcastsSpotify
In the inaugural episode of Taking The Hire Road Jeremy Reymer, Founder & CEO of DriverReach, speaks with Max Farrell, CEO of WorkHound, about addressing the challenges of driver hiring and retention. WatchApple PodcastSpotifyMore FreightWaves Podcasts
In the inaugural episode of Taking The Hire Road Jeremy Reymer, Founder & CEO of DriverReach, speaks with Max Farrell, CEO of WorkHound, about addressing the challenges of driver hiring and retention.WatchApple PodcastSpotifyMore FreightWaves Podcasts
Getting in front of prospective customers is always valuable, so how can you use public speaking as a strategic customer acquisition channel? Max Farrell, co-founder and CEO of Workhound, joins The Queue to discuss. We talk about gaining the confidence and skills to speak publicly, finding opportunities that will yield positive ROIs for your company, and how to turn opportunities into deals closed. You'll walk away knowing how to host and market an effective speaking event, what content needs to be included in your talk, and how to handle public speaking for virtual events.
Chad Hendricks, president of Brand Outcomes said companies will say retention is really important, and have metrics they are tracking, but those KPIs, he said often “don’t match up to the actual health of the organization.”Hendricks and Max Farrell, CEO of Workhound, a feedback platform for frontline workers, participated in a fireside chat about driver turnover during FreightWaves’ Carrier Summit today.ArticleFreightWaves virtual eventsApple PodcastsSpotifyMore FreightWaves Podcasts
Chad Hendricks, president of Brand Outcomes said companies will say retention is really important, and have metrics they are tracking, but those KPIs, he said often “don’t match up to the actual health of the organization.”Hendricks and Max Farrell, CEO of Workhound, a feedback platform for frontline workers, participated in a fireside chat about driver turnover during FreightWaves’ Carrier Summit today.ArticleFreightWaves virtual eventsApple PodcastsSpotifyMore FreightWaves Podcasts
In this special episode of Recruit and Retain, coming from the FreightWaves Carrier Summit, Chad talks with Max Farrell, CEO and co-founder of WorkHound, the real time feedback platform for over 35,000 drivers across the US. Companies in the trucking industry use WorkHound to help improve their driver retention. But just how do you engage with drivers during a downmarket? What can you do to weather the current storm? “There aren't best practices about how to connect with drivers you had to lay off in the middle of the pandemic. And so you have to try new things right now and experiment and innovate on the fly, because there's no manual for this.” In this insightful episode, Chad and Max share lots of easily implementable tips to help carriers continue to grow despite the recession: from knowing what KPIs carriers should be measuring, to how to engage with drivers during a pandemic, and building a driver alumni network. What you’ll learn about in this episode: The issue of measuring vanity metrics The metrics that show the retention of quality drivers Understanding turnover to reduce it Recruitment tactics to engage in a down market Soft layoffs and building an alumni program Pay for retention, not just recruitment How to connect with [Max Farrell]: LinkedIn - Max Farrell Twitter - @MaxOnTheTrack
What can you do to make positive changes in your carrier? How do you take feedback from your drivers and implement it? What are you doing to communicate with your drivers? How often are you communicating? How are you doing that communication? Welcome back to Recruit and Retain, Trucking Edition. This week we are talking to Max Farrell, CEO at WorkHound, the company giving a megaphone to frontline workers. “If you haven't looked at WorkHound in the past, WorkHound is a platform all about getting driver feedback, so that it can be actionable for a carrier.” So if you’re concerned about how current events are impacting your drivers, and what kind of feedback you’re receiving from them, as well as what type of leadership is being displayed in the trucking industry right now, you’ve come to the right place. “I think now is a perfect time to be scoping out how do we become a better version of ourselves. We can either operate in fear and let the fear take us and not do anything productive, or we can just say, ‘how do we come out of this a better version of ourselves?’ I prefer the latter.” What you’ll learn about in this episode: How WorkHound can help your business Leadership in trucking Early denial around Covid-19 Hazard pay Trucking is the backbone of the American economy How to onboard remotely Planning for future recruitment How to connect with Max Farrell: www.workhound.com max@workhound.com Driver feedback report on COVID-19
On today's episode Dooner and The Dude are talking about what went down during week 1 of self quarantine in much of the USA. They cover layoffs hitting freight, XPO takes break up off the table, and airlines getting grounded. Joining us is Brady Maller from Polywood to discuss their latest product on Kickstarter as well as launching a product during a crisis.Kevin Hill covers the massive spike in freight rates and pricing power that occurred this week. Dooner’s parents are driving up the eastern seaboard from Florida to Boston and will give their report from the road. WorkHound’s CEO Max Farrell has the results of their latest trucker survey concerning the coronavirus.Plus, Good News Bad News covering the HOS waiver, Trump’s paid leave bill, hoarders, counterfeit cleaning supplies, rest stops, and more. Finally, we hear from our listeners in Comment Section Rodeo.#WHATTHETRUCK #FreightNews #SelfQuarantine Apple PodcastsSpotifyWatch the LIVE videoVisit our sponsor Lean StaffingMore FreightWaves Podcasts
On today's episode Dooner and The Dude are talking about what went down during week 1 of self quarantine in much of the USA. They cover layoffs hitting freight, XPO takes break up off the table, and airlines getting grounded. Joining us is Brady Maller from Polywood to discuss their latest product on Kickstarter as well as launching a product during a crisis.Kevin Hill covers the massive spike in freight rates and pricing power that occurred this week. Dooner’s parents are driving up the eastern seaboard from Florida to Boston and will give their report from the road. WorkHound’s CEO Max Farrell has the results of their latest trucker survey concerning the coronavirus.Plus, Good News Bad News covering the HOS waiver, Trump’s paid leave bill, hoarders, counterfeit cleaning supplies, rest stops, and more. Finally, we hear from our listeners in Comment Section Rodeo.#WHATTHETRUCK #FreightNews #SelfQuarantine Apple PodcastsSpotifyWatch the LIVE videoVisit our sponsor Lean StaffingMore FreightWaves Podcasts
*From time to time we'll re-air a previous episode of the show that our newer audience may have missed.* Max Farrell, CEO of Workhound, joins Santosh to discuss how Workhound is changing the way trucking and logistics companies handle employee retention.
On this week's FreightWaves Insiders WorkHound CEO/Co-Founder Max Farrell takes us on his journey as a hustler with a hacker to the current day where he is successfully solving the driver retention issue through data and technology!Subscribe now on Apple Podcasts, Spotify, Stitcher, and everywhere podcasts are heard around the world.More episodes of FreightWaves Insiders
Chad welcomes Max Farrell, the CEO of WorkHound, a company dedicated to helping people love the work they do. The company has focused on the trucking industry since 2015, providing a real-time feedback platform that is today working with more than 20,000 drivers. What you’ll learn about in this episode: How to reduce avoidable turnover of quality drivers The top 5 issues trending among drivers today How the feedback gained through anonymous surveys compares to that of internal reviews and exit interviews The types of issues that can cause drivers to leave Using driver feedback to solve hidden individual and systemic issues facing drivers Using people data to make people decisions instead of relying on machine data or telematics How addressing even minor issues shows drivers that the company is listening and trying to become better Why the burden is on the company and its leadership to act on the feedback they receive The power of good relationships and empathy in driver retention How to connect with Max Farrell: www.workhound.com max@workhound.com
WorkHound Founders Max Farrell and Andrew Kirpalani share their secret to maintaining employee happiness.
On this episode, Santosh chats with the CEO of Workhound, Max Farrell. Max and Santosh discuss how Workhound is changing the way trucking and logistics companies handle employee retention, plus they share a special announcement. The post #24: Making Workforce Retention Simple with Max Farrell appeared first on The Future of Supply Chain: A Dynamo Ventures Podcast.
On our weekend edition Max Farrell of WorkHound spends 5 Good Minutes, Uber releases facility insights reports, Texas makes mail theft a crime, trucker cargo hostage crises, round 2 of Brad vs Chad in Earnings Over/Under, and so much more.
This episode of the podcast Business & Technology in Tennessee explores the value of feedback in the workplace with Max Farrell, CEO of WorkHound. Especially in the case of distributed workforces, company leadership faces a difficult challenge in keeping the pulse of their employees. In many cases, the issues that employees are facing on a daily basis — and even the issues that ultimately lead them to resign — could be resolved if managers were simply made aware. WorkHound seeks to solve the costly issue of employee turnover with a simple texting-based technology solution that allows for employees to submit anonymous feedback in real-time. Listen to the full episode to find out how WorkHound is using its platform to help companies build stronger relationships with their employees and become more desirable places to work.
Father writes letter to his son June 7, 1944 who is on a Coast Guard Ship in the South Pacific. The letter explains that the sons friend is standing right next to the Corespondent who is making the broadcast from the flagship that he is listening to. Dear Son, An NBC reporter was broadcasting from the U.S.S. Augusta, the flagship of the invasion fleet, describing the goings on immediately prior to the opening of the shelling of the beaches by the "heavies" and giving a blow by blow description of the first salvos from the Augusta. You could actually hear the sharp boom of the Augusta's guns and the commentator described the action of the two battleships one off the port quarter and one off the starboard who had been firing their big guns for several minutes before the Augusta came in range. As you know, Max Farrell is the Communications Officer on this ship and in all probability was standing right along side when the correspondent was broadcasting. This certainly brought the whole situation right home to roost. Well, the chips are down and we will now have to hang onto our hats until we see just what transpires. Everything seems ok up to and through the second day, but it will be a week before we really know much about the success of our operations. Of course we are all tremendously excited and I am afraid I didn't get much work done yesterday. I had the radio on almost continuously and there was just one stream of reports coming in from various sources; some eye-witness accounts of correspondents who flew over the first wave of parachute troops, and also some first hand accounts of the navel action as seen from the motor torpedo boats that went over to cover the tremendous fleet of mine sweepers. It is very difficult for me to really comprehend the enormous magnitude of this operation or to put together any coherent story from the welter of reports that have been coming in. The main thing is that the high command seems satisfied with the operations up to the present time in spite of the fact that the weather let them down. It has apparently been pretty rough going in the channel and the northwest wind which has prevailed piled up considerable surf on the beaches. We have yet to find out just what effect this has had on the were overcome. Now the big chore is to get the heavy stuff ashore in time to meet the counter thrust that will certainly come within the next to or three days. More in a day or two ...
Max Farrell is the CEO of WorkHound. His mission is to help people love the work they do, and he lives this every day at WorkHound. WorkHound is a fast-action driver relations and retention platform for trucking companies. Knowing the 95% annual driver turnover rate in trucking, they set out to dig to the root of the issue. Drivers continue to leave companies because they don’t feel respected, they don’t feel like they’re part of a team, and they don’t feel like they have a voice. WorkHound gives drivers a voice to share feedback anywhere, anytime. Through their mobile platform, drivers are always anonymous until they choose to reveal who they are. This way drivers don't have to fear retaliation. Their platform updates carriers throughout the day on the urgent issues and trends affecting their fleet. It closes the feedback loop with drivers by addressing issues one-on-one or in a message back to the entire fleet. Trucking companies on WorkHound have seen as much as a 16% decrease in driver turnover, and they work with thousands of drivers across carriers with 100+ drivers. “Trucking is still a people business. Drivers need to have a great relationship with their driver manager.” - Max Farrell What you’ll learn about in this episode: The very real fear of retaliation that drivers face The report WorkHound did with drivers at the end of 2017 People, equipment, logistics, and pay: the four things drivers were most concerned within 2017 Remembering that the trucking business is still a people business and why drivers need great relationships with their managers The family environment: why drivers want a sense of belonging to their company Why the drivers see their truck as their home and how this complicates trucking companies making decisions about the equipment that goes inside the trucks, especially when drivers are given no input The importance of actually communicating to drivers why decisions that impact them are being made The frustrations drivers have with logistics, particularly around challenges with load planning Why drivers get frustrated when they don’t understand their pay or think that companies calculate it incorrectly Why trucking companies absolutely need to get feedback from their drivers, act on it, and communicate what they did back to the drivers How the WorkHound platform allows companies to get feedback from drivers anonymously and communicate with them The improved retention rate and other changes trucking companies see after using WorkHound Ways to contact Max: Website: workhound.com