POPULARITY
Categories
Former First Lady Michelle Obama revealed on her IMO podcast that she’s so glad she and Barack never had a son, joking that a Baby Barack would have had a heavy burden to bear. Also, it is Money Monday’s with Jini Thorton. Listen as she gives financial advice as college kids come home. See omnystudio.com/listener for privacy information.
Is there such a thing as natural sales talent? Are top-level sales professionals born that way? Do they possess a gift from God that powers their ability to close sales? On this Money Monday, I answer these age-old questions. For the Love of the Game When I was 9 years old, after going to the Masters tournament with my Dad, I cut a limb that was shaped like a golf club from a tree, dug holes all over our backyard, and started playing “backyard golf” with a wiffle ball. I loved my little backyard golf course and played every day after school. One day though, my Dad, who had been watching me, said, "Why don't we just go play real golf?" My dad didn't know anything about golf. He didn't grow up playing. But we went down to Walmart, bought some cheap golf clubs, and started chasing little white balls. We played at a legendary course in Augusta called The Patch—a municipal course with hard dirt fairways and patchy greens but a super fun place to learn the game. Our game was terrible, and we never practiced or took a lesson. But I loved going out with my dad to the course, and we had fun! In high school, I started playing on the golf team. That might have been a turning point for my game if we'd had a real coach, but instead we had a math teacher who did not play golf assigned to babysit us. So, we were on our own, but we had fun. Those years playing on my high school golf team were a blast! In college, I continued to play golf for recreation—usually with my fraternity brothers. Golf was about going out, telling jokes, and drinking a lot of beer. I have so many fun memories from those days. The Myth of Natural Talent Stole My Joy After getting out of college, I continued to play—mostly in business situations—and that's when golf stopped being fun. I would golf with clients and peers who were so much better than me. It didn't make sense that they could hit the ball so well and I could not. I would go out to the range and practice until my arms hurt, but I never got any better. It never occurred to me to take a lesson. By my mid-30s I was so frustrated with golf that I started to believe something that would haunt me for the next 20 years: I convinced myself that people who could play golf well were just naturally gifted. And because I wasn't naturally gifted, I would never be good at golf. So I quit. For two decades, I didn't pick up a golf club. A Massive Mindset Shift Leads to a Comeback If you have read my books and listened to my podcasts you know that I'm a big horse person. I've been involved in equestrian sports since I was a kid. I've had formal coaching and training with horses. On horseback, I thought I was naturally gifted. I believed it was something that God had imbued in me. So I forgot about golf and poured my time and energy into horses. Eventually, though, my son got older and started playing golf. And being an equestrian at my age became more and more dangerous. A bad day on a horse means you're in the hospital in traction. A bad day on the golf course means you go to soothe your wounds with a cold beer in the clubhouse. So I picked up the sticks again. But this time, I sought out a golf coach. A pro who could help me learn how to play the game. Starting over has been hard. It is difficult to learn new skills. But with lessons, I've gotten better. In fact, last week I shot my lowest score ever. Over the past two years of working on my golf game, I've come to realize how much the story that I kept telling myself about not being naturally talented hurt me and how much it stole from my life. That story cost me 20 years of enjoyment of a game I loved. The difference between my success with horses and my failure with golf wasn't natural talent. It was coaching and instruction. The Power of an Open vs Closed Mindset Once you stop believing that you have to be naturally gifted in order to do anything well, you open your mind to new possibilities and amazing th...
In this powerful episode of The Unapologetically Rich Show, host Shamina Taylor sits down with Sandi Glandt, high-performance coach, entrepreneur, wife, mother, and former Mrs. International 2022. From a small town upbringing in Pennsylvania to building a thriving life and business in Miami, Sandi shares her unfiltered journey of reinvention, ambition, and feminine leadership. You'll hear how she went from juggling event planning and media roles to navigating motherhood, business ownership, and a life-altering bathroom floor breakdown that became her breakthrough. Sandi reveals how systems, strategy, and self-belief helped her create a blueprint not only for her own life but for other women striving to "do it all" without losing themselves. Shamina and Sandi dive deep into the power of feminine energy, the importance of a regulated nervous system in wealth-building, and why women must lead from an abundance mindset to create true impact. This episode is a must-listen for ambitious women seeking fulfillment, sisterhood, and the freedom to define success on their own terms. How to BECOME Unapologetically Rich yourself: ✨Grab your ticket for our in-person event in West Loop, Chicago October 2nd-3rd: The Wealth Consciousness Experience
Have you ever been working on a deal where you had this feeling, this intuition, this Spidey sense—something in the back of your mind telling you that this wasn't going to close? That you were going to waste your time? Maybe you had one of the stakeholders who was against you—an enemy. There was a naysayer who kept calling you out. Perhaps the stakeholders weren't engaged, or the incumbent vendor was so integrated into the organization that it would be very difficult to displace them. Whatever the case, you knew in the back of your mind that you weren't going to close the deal. But you kept working on it anyway. You rode that puppy to the ocean floor like the Titanic that it was. If you've done this, and I know you have, take heart because we've all been there. We've all had these situations, and we've later regretted them. Top Sales Pros are Quick to Walk Away From Bad Deals One of the traits of Ultra-High Performers that has always been true is that they're very quick to walk away from a deal they can't close—a deal where they've concluded that the probability of winning is so low it doesn't meet their threshold. The reason Ultra-High Performers walk away from deals like this is simple: They know that the greatest waste of their time is investing it with the wrong prospect. The time they invest in a prospect that's not going to close is money down the drain, because it's time they can't focus on a deal that will close. But average salespeople? They hang on—hoping against hope that somehow, miraculously, things will turn around. In sales, awareness matters. You must always know where the exit is. There are two primary reasons why salespeople work on deals that are never going to close. Understanding these reasons is the first step to avoiding the trap. Reason #1: The Failure to Qualify Properly Too often, qualifying is treated like a one-and-done activity. We qualify the opportunity against our ICP. We qualify the numbers, budget, timing, urgency, and whether we're talking to a decision-maker with buying authority. These are all quantifiable metrics that we can measure and check off our list. But Ultra-High Performers take qualifying to the next level. Rather than making it a quick process, they understand that qualifying is never done. It's an ongoing process of awareness that keeps you tethered to reality in every deal. And their top qualifier, once they've checked off the must-haves, is engagement. Are the stakeholders engaged? Are they leaning in? Are they matching your effort, answering questions, and working collaboratively with you? It's okay that there are some stakeholders who may be naysayers. That's normal in complex deals. But if you've got stakeholders who are enemies—people who are actively working against you—then your deal might be a bridge too far. Engagement is my No. 1 qualifier. I'm constantly asking questions and giving stakeholders things to do to see whether or not they're engaged. If they're not engaged, I walk away because lack of engagement is a clear signal that you are not going to close the deal. Reason #2: An Empty Pipeline This brings us to the second reason salespeople stay in bad deals—desperation born from an empty pipeline. On Friday, Dennis J. Walker, who is a benefits consultant with USI, posted something on LinkedIn that perfectly captures this dynamic. Here's exactly what he wrote: Jeb Blount regularly states that you can't be delusional about your pipe, your prospects, your efforts, etc and be successful as a salesperson. This week one of the larger deals in my pipe definitely didn't progress the way I wanted- and it turns out one of the executives is what I call a "deal enemy" - he was actively working against me and my team. The last two meetings I've had with him tipped me off this could be the case; this week we had an incident that indicated he was actively working against us. Because my pipe is full?
Join host Shamina Taylor on this captivating episode of "The Unapologetically Rich Show, as she welcomes the extraordinary Elena Cardone. Prepare to be inspired by Elena's incredible journey of self-reinvention, from challenging childhood in Louisiana to building an empire alongside her husband, Grand Cardone. She shares the pivotal moments that shaped her perspective on life, including a deeply personal tradegy at a young age that led her down a path of self-medication and rebllion. Discover how she transformed her life, moving to Los Angeles at 17 with a new resolve to become an actress and model, and ultimately how she redefined her views on independence, partnership, and motherhood. This episode dives deep into the power of dynamics within relationships, as Elena reveals the "all in" strategy that propelled her and Grant to unprecedented success. Learn how aligning visions and trusting in a shared vision became the cornestone of their empire. Don't miss this raw and insightful epidose Overcoming Adversity The strength of Partnership Redefining Success Priortizing Presence TUne in to uncover the mindset shift and strategies that have enabled Elena Cardone to become the epitome of unapologetic wealth and fulfillment How to BECOME Unapologetically Rich yourself: ✨ Grab your ticket for our in-person event in West Loop, Chicago October 2nd-3rd: The Wealth Consciousness Experience
If you are spending more time staring at your windshield instead of looking into your customers' eyes, you are doing field sales wrong. Over the past couple of years, there's been a resurgence in field sales. Businesses everywhere are adding field salespeople and sending representatives out into the territory to meet with customers face-to-face. And for good reason—human beings buy from human beings. The most powerful way to anchor relationships, solve problems, and sell more is to get in front of your customers. With AI creating so much noise in the system, it's getting harder to prospect via email and social media. Going out and knocking on doors has become an easier way to connect with people, build relationships, and open up opportunities in your pipeline. And the good news, at least for now, is that prospects are happy to see field sales pros and inviting them in to their businesses and homes. But with the resurgence of outside sales comes an age-old problem: Field salespeople have got to travel to get to customers. And here's the brutal reality—the single greatest waste of time for field sales professionals is staring at a windshield. On this Money Monday segment of the Sales Gravy Podcast I'm going to teach you exactly how to minimize windshield time and maximize face time. Because at the end of the day, you don't get paid to drive. You get paid to sell. The Windshield Time Delusion Too many reps delude themselves into believing that driving from one place to another is "working." Let's get something straight: Driving is not an accomplishment. I don't care if you put 100 miles on your vehicle in a day. That doesn't mean you accomplished anything meaningful. It just means you drove from one place to the next, burning dinosaurs and wasting time. I see this all the time. Reps will drive to one customer, then drive all the way across their territory to another customer, instead of concentrating their work in a single geographic area. They'll dead-head out to an appointment, then drive all the way back to the office, passing up dozens of prospects they could have walked into along the way. Don't confuse activity with productivity. Just because you drove all over creation, that doesn't mean you had a productive day. Your job is to be in front of customers, not behind a steering wheel. Every minute you spend staring at your windshield is a minute you're not building relationships, solving problems, putting new opportunities in the pipe or closing deals. The Mathematics of Effective Field Sales Territory Management Let me put this in perspective with some simple math that will blow your mind. Let's say you're a typical field sales rep working in a moderate-sized territory. You make 5 customer visits per day, and between poor route planning and territory management, you spend an average of 45 minutes driving between each appointment. That's 3 hours and 45 minutes of windshield time daily. Over a 5-day work week, that's 18 hours and 45 minutes of non-productive driving time. That's nearly half of your work week spent accomplishing absolutely nothing. Now, let's say you tighten up your territory management and reduce that drive time to 20 minutes between appointments through better planning. You're now down to 1 hour and 40 minutes of windshield time daily, or 8 hours and 20 minutes weekly. You just freed up more than 10 hours per week. That's enough time for 15 to 20 additional customer visits or prospect calls. Over a month, that's 60-80 more customer touchpoints. Over a year, that's 720-960 additional opportunities to build relationships and generate revenue. The reps who figure out how to minimize windshield time don't just have better work-life balance—they absolutely dominate their territories and blow past their quotas while their competitors are still driving around wastefully. Map Your Territory Into Quadrants This is why the first rule of field sales is get...
In this powerful episode of The Unapologetically Rich Show, your host Shamina Taylor sits down with Dray, a Canadian digital trailblazer who turned a personal low point into a $25 million movement. Dray shares her journey from burnout and dissatisfaction to building UBC, a 50,000-strong online community that teaches entrepreneurs how to moetize their personal brand through social media. You'll hear the unfiltered truth about what it really takes to grow a magnetic brand: community over competition, quantity over perfection, and showing up unapologetically as yourself. Dray dives into how she leveraged authenticity, volume-based content creation, and strategic use of tools like ChatGPT to explode her presence online. She also breaks down the top three things every personal brand needs to stand out and why you should stop trying to be "professional" and start being you. Whether you're a seasoned entrepreneur or just getting started, this episode will challenge your mindset, spark new ideas, and give you permission to lean all the way into your power. How to BECOME Unapologetically Rich yourself: ✨ Grab your ticket for our in-person event in West Loop, Chicago October 2nd-3rd: The Wealth Consciousness Experience
In this powerhouse episode of The Unapologetically Rich Show, your host Shamina Taylor sits down with the unstoppable Melitsa, founder of Epic Talks and Miami's own master connector. From growing. up in foster care and living out of her car to commanding stages and building communities that change lives. Melitsa's journey is nothing short of extraordinary. She didn't wait for a door to open. She built the room. Melitsa shares how she launched her first event in just three days, went from 15 attendees to 120 in one month, and why success loves speed. Her raw, real-life story rooted in trauma, tenacity, and transformation, is a masterclass in turning pain into purpose and connection into capital. We also dive into: How to speak to get paid (and really get heard) Why your network is your net worth The power of sharing your story, even the messy parts Redefining wealth as peace of mind and purpose If you're ever doubted your voice, this is the episode that will wake your soul. Follow me on Instagram Shamina Taylor The Unapologetically Rich Show ✨ Grab your ticket for our in person event in West Loop, Chicago October 2nnd-3rd: The Wealth Consciousness Experience
Ready to crack the code on how companies really work? In this Money Monday episode of English Plus Podcast, we strip away the mystique of business models—from the classic retail storefront and subscription staples, to the game-changing disruptors like Uber and Airbnb. You'll get X-ray vision into value creation, delivery, and capture, plus practical frameworks and real-world examples to help you choose (or reinvent) the right model for your next big idea. Tune in, boost your business savvy, and level up your English—because understanding these blueprints is key to weaving your own success story. Don't forget to subscribe so you never miss a Deep Dive! To unlock full access to all our episodes, consider becoming a premium subscriber on Apple Podcasts or Patreon. And don't forget to visit englishpluspodcast.com for even more content, including articles, in-depth studies, and our brand-new audio series now available in our English Plus Podcast's shop!
On Sunday, Scottie Scheffler won the PGA Championship at Quail Hollow. Looking at the final scoreboard, his five-stroke victory seemed like total domination. But I was there on the ground, and what I saw wasn't domination. It was something far more valuable for you as a sales professional and has everything to do with success. What I witnessed was a master class in mental resilience. And in this Sales Gravy podcast and article, I'm going to break down exactly how Scheffler's approach to adversity can transform your sales results. The Brutal Grind Quail Hollow is beautiful, but make no mistake—this course has teeth. It chewed up and spit out many of the world's best golfers without an ounce of remorse. Just ask Bryson DeChambeau, who on Saturday watched his lead evaporate on the "Green Mile" – the brutal final three holes of the course. Or ask Jon Rahm, who briefly held the lead on Sunday before plummeting to eighth place after getting absolutely bitten by those same closing holes. If you just looked at Scheffler's final score, you'd think he cruised through effortlessly. But that's not even close to what happened. It was a grind—every single hole, every single shot. Scheffler came into Sunday with a five-stroke cushion, but by the front nine, he had completely lost that lead. Let that sink in for a second. The world's best golfer, playing his best golf all season, watched his commanding lead completely vanish. For most players, that would have been it. Game over. The spiral begins. The tournament slips away. But not for Scottie Scheffler. Bounce Back Percentage - The Key to Winning There's one statistic from the tournament that explains everything – and it's a metric that should become your new obsession as a sales professional. It's called the "bounce-back percentage." The bounce-back percentage measures how often a player makes a birdie or better immediately following a bogey or worse. In other words, how often do you recover from failure and immediately create success? For the entire field at Quail Hollow, the average bounce-back percentage was 17.4%. For Scottie Scheffler? An astonishing 62.5%. Think about what this means. When the average player faced adversity, they bounced back less than one time in five. But Scheffler? He transformed failure into immediate success more than three out of every five times. That is massive mental resilience. It's the difference between holding a trophy and watching someone else hold it. It's the difference between being number one in the world and being just another talented pro. And it's absolutely the difference between sales mediocrity and sales excellence. Bounce-Back Matters in Sales So why am I talking about golf statistics on a sales podcast? Because the bounce-back percentage is the perfect analogy for what makes or breaks a sales career. I've got news for you—bad stuff is going to happen in your sales career. You're going to fail, lose, and face adversity. That's not a possibility—it's a guarantee. You're going to have situations where everything seemed perfect, and then the deal falls apart. Sometimes it's your fault. Sometimes it's not. Maybe the champion of your deal suddenly gets fired or leaves the company. Maybe a competitor swoops in at the last minute with a ridiculous offer. Maybe your prospect ghosts you after six months of work. Each day you're going to run into situations when you're prospecting where someone slams the phone in your ear, and then you've got to immediately turn around and make the next call. There will be days where nothing goes right and everyone says no. Your ability to bounce back doesn't just influence your success – it defines who you are as a sales professional. It is the key to winning. Full stop. The Goldfish Paradigm When I'm hiring salespeople, one of the things I'm measuring for is optimism. It's essentially Ted Lasso's goldfish paradigm—the ability to forget fast. On the show,
In this episode of The Unapologetically Rich Show, host Shamina Taylor sits down with powerhouse entrepreneur Sophia Castro, a women who defied every odd to become a self-made millionaire starting with nothing but hustle, heart, and a vision. Sophia opens up about dropping out of school at 16, discovering she had. dyslexia, and learning to fight for her future from the bottom. She and her husband went from living paycheck to paycheck to building a finance empire, eventually selling it for a $1 billion valuation. Her story is a raw, emotional masterclass in resilience, faith, and feminine. You'll hear how failure became her best teacher, how becoming a young mother ignited her grind, and why she never chased money, only impact. Sophia also shares her passion for generational wealth, teaching her grandkids business skills at just 9 years old. This episode is packed with fire for every woman who's ever wondered, "Is this possible for me?" Spoiler: It absolutely is. Follow me on Instagram Shamina Taylor The Unapologetically Rich Show How to BECOME Unapologetic Rich yourself: ✨Grab your tickey for our in person event in West Loop, Chicago October 2nd-3rd: The Wealth Consciousness Experience
Your quota doesn't take a summer vacation, so your pipeline-building efforts can't afford to either. This is a reality check. Summer is coming fast, and if you don't get your pipeline positioned for success now, you'll be scrambling come mid-July. The summer sales slowdown is a documented phenomenon across almost every industry. According to data from HubSpot, prospecting response rates can drop by as much as 25% between June and August. Appointment conversion rates decline by similar percentages. And overall deal velocity—how quickly opportunities move through your pipeline—slows dramatically during this period. Why does this happen? It's simple: Decision-makers take vacations. Buying committees become fragmented with staggered time off. Business momentum slows as organizations shift to a summer mindset. And you are distracted with the pool, the beach, your kids, and fun travel. Salespeople Wait Until it is Too Late That's reality. Now, here's the brutal truth. Each summer salespeople make the same bad mistake—they wait until they're already in the summer slump to try to climb out of it. By the time they realize their pipeline is drying up in late June, it's already too late to course-correct, leading to stress and anxiety as their sales numbers and income drop as the temperature rises. If you are not focused on building your summer pipeline now, you are in big damn trouble. First, your prospects become harder to reach, which means your connection rates drop. With lower connection rates, you get fewer meetings. Fewer meetings lead to fewer opportunities entering your pipeline. Meanwhile, your existing pipeline is moving slower than normal due to vacation schedules. These factors don't just add up—they multiply. And here's the kicker—while you're experiencing this slowdown, your quota isn't taking a vacation. Your revenue targets remain unchanged. In fact, for many organizations, Q3 is when quota ramps up higher and the pressure really starts to build to hit annual targets. The Sales Psychology of Going Into Summer Prepared to Make Quota Beyond the pure mathematics of pipeline building, there's a psychological advantage to preparing now. When you're proactively filling your pipeline ahead of the summer slowdown, you operate from a position of confidence and abundance. Sales professionals who hit the summer slump with a thin pipeline typically find themselves in panic mode. When you're in panic mode, prospects can sense it. Your conversations become more about your needs than theirs and your willingness to discount increases. These behaviors ultimately reduce deal profitability and your income, and damage your relationships with potential customers. Contrast this with the sales professional who's already built a healthy summer pipeline. They can approach each conversation with genuine curiosity and patience. They can focus on value creation rather than transaction acceleration. They can maintain price integrity because they're not desperate for the deal. And they can actually have summer fun rather than summer stress. Double Down on Prospecting Now The simple reality is that connecting with prospects will get harder during summer. So you need to double your outreach volume now. If you normally make 30 prospecting calls daily, bump that to 60 for the next six weeks. The 30-Day Rule states that the prospecting you do in this 30-day period will pay off for the next 90 days. In other words, the seeds you plant today will determine your harvest in July and August. Knowing your pipeline is healthy going into summer allows you to enjoy any vacation time you take without constantly checking emails. When you're not scrambling for deals, you can be more selective about which opportunities you pursue, focusing on ideal customer profiles rather than anyone with a pulse. A well-built summer pipeline might actually allow you periods of lower activity that you can use for s...
In this powerful and raw episode of Unapologetically Rich Show, host Shamina Taylor sits down with none other than Stormy Wellington a coach, a entrepreneur, and one of the most unapologetic successful women in the world. From being a 13-year old stripper with no parents to her name, to building a multimillion-dollar empire and helping 139 women become first-generation millionaires, Stormy's story is one of relentless grit, divine faith, and feminine power. Stormy reveals the real meaning of RICH - Respect, Integrity, Character, and Honor and how living by those values transformed her life. Together, Shamina and Stormy break down what is really means to be wealthy beyond just money: thriving relationships, radiant health, self-belief, and unshakable purpose. This episode is a masterclass in mindset, self-worth, and unlocking generational wealth especially for women asking, "Is it my turn yet?" Expect goosebumps, gratitude, and game-changing insight. Whether you're a high-achieving woman or just beginning your healing and wealth journey, this episode will move you, stretch you, and remind you who you are. Follow Us on Instagram Shamina Taylor The Unapologetically Rich Show Stormy Wellington How to BECOME Unapologetic Rich yourself: ✨Grab your ticket for our in-person event in West Loop, Chicago October 2nd-3rd: The Wealth Consciousness Experience
During a practice round at a major golf tournament recently, one of the players hit an exceptionally beautiful shot. A fan in the gallery exclaimed, "Man, I wish I could hit a shot like that!" The player walked over to the fan and said, tongue-in-cheek, "No, you don't." The fan looked confused. "What do you mean?" The player replied, "You don't want to hit a shot like that because that means hitting a thousand balls a day, every day, for the next 20 years. That's what it takes to hit a shot like that." And that's true for pretty much everything you want to accomplish life—whether it's playing golf, the piano, selling, investing, or mastering AI. If you want to be elite, you have to do a lot of repetitions of the same thing to reach the top. Adopt The Mamba Mentality You've got to practice constantly. And this is what a lot of people miss. See, the truth is you can have anything in life you want—pretty much within reason—as long as you're willing to do the boring work. You know what separates Warren Buffett, the greatest investor of our generation, from other investors? He's read over 100,000 financial statements in his lifetime. Think about that. 100,000 financial statements. That's not exciting work. That's not sexy. It is sitting alone, poring over numbers, analyzing balance sheets, income statements, cash flow statements, day after day, year after year, decade after decade. But that boring work made him one of the richest people on the planet. Or look at Kobe Bryant. Kobe was famous for his "Mamba Mentality" which meant showing up at 4 AM to practice, hours before his teammates. It meant shooting thousands of the same shots over and over. His trainer once said Kobe would practice one simple move 700-800 times in a single session. Not 10 times, not 50 times. 700-800 times. The same move, over and over and over again. That's the boring work that made him a legend. Going out to the driving range and hitting a thousand balls with your seven iron is one of the most boring things you can possibly do. Crap, hitting 50 balls with your seven iron is boring. But that's what separates the top performers from the low performers—they're willing to do the boring things. Top Performers are Always Working at It In sales, top performers are constantly studying. I meet them all the time. They show up in my seminars, read my books and listen to my podcasts. They're taking courses on Sales Gravy University. They invest in learning and practicing every single day. When we run role plays, they jump right in. They recognize that, yeah, that's boring work. But you've got to do the boring things, the repetitive things, to get what you want. Be Careful What You Wish For So the questions you have to ask yourself when you make that wish for what you want or set a goal is: How bad do you want it? Are you willing to do the work? Are you willing to make the sacrifice? Are you willing to grind day in and day out? Are you willing to do all of boring reps that nobody ever sees in order to reach the very top? Success is Paid for In Advance With Boring Work You can accomplish anything once you accept that the price for success is paid for in advance. The price of admission to the elite levels of any profession is doing the boring work that most people aren't willing to do. Let me give you an example from my own life. Years ago, when I was starting out in my sales career, I made a commitment to make 100 cold calls every single day no matter what. Rain or shine. Good mood or bad mood. Whether I felt like it or not. You know first hand that cold calling is not exciting work. It's tedious, repetitive, and rejection dense. Honestly, most people—including my boss—thought I was nuts. But those 100 calls a day allowed me to out perform and out earn all of my peers. It made me the top sales rep in my fortune 200 company. It bought houses, made me wealthy, and eventually gave me the platform to write book...
Self-talk, what you say to yourself internally, manifests itself in your outward attitude and actions. As any elite athlete will tell you, the mental games you play with yourself between your ears will make or break you. When all things are equal, mindset is one thing that separates winners and losers. This is one of the reasons that I love golf so much. Once you understand the basic mechanics of the golf swing the only thing that really matters is mindset. On every shot your ability to focus, calm your mind, and remain mentally disciplined is the thin line between brilliance and disaster. Allow the wrong thoughts to creep in and before you know it you've shanked your shot into a water hazard. You Become What You Think In golf and in sales, you cannot afford the luxury of a negative thought. Self-talk is crazy powerful. You become what you think. When you expect to win, you'll win far more often than the person who believes they are going to lose. When you learn how to block out negative thoughts and inputs and remain focused on your process you'll consistently out perform those who don't. Understanding this is crucial in these crazy times full of volatility, uncertainty, negativity and divisiveness. In this environment where everything can hit the fan in an instant on any given day, it is super easy to become mired in stinking thinking. Beware of Stinking Thinking Stinking thinking is the toxic inner soundtrack that loops in your head after a bad conversation with your boss, seeing a negative story on the news or social media, a lost deal, a bad quarter, or hitting five straight voicemails on cold calls. It's every “Nobody answers the phone anymore,” “No one's buying in this economy,” or “I'm just not cut out for sales.”line you feed yourself. It's catastrophizing. It's victim-talk. Imagine the impact on your mindset when your internal conversation is constantly filled with negativity. It's the mental equivalent of leaving a half-eaten tuna sandwich in your backpack for a week—eventually the smell becomes unbearable. Mindset drives attitude, attitude drives behavior, and behavior drives outcomes. When stinking thinking settles in: Your Reticular Activating System—the brain's spam filter—starts looking for evidence you're doomed, and sure enough, you find it. Call reluctance skyrockets. You protect your fragile ego instead of filling the pipe and asking confidently for the sale. Every “maybe” sounds like a “no,” every objection feels personal, and every tiny setback reinforces the lie that you're stuck. Left unchecked, that negative monologue becomes a self-fulfilling prophecy. Your pipeline shrinks, numbers dip, confidence tanks, and pretty soon you're blaming the market instead of owning the mirror. Thoughts are Just Choices The good news is that thoughts are just choices. You control your mindset. You have the ability to flip the switch from victim to driver. From rain barrel to rainmaker. What you must never forget is that momentum follows mindset, not the other way around. Manage your self-talk and the results follow suit. When your self-talk turns negative, take control and change it. Learn to replace negative self-talk with positive affirmations and statements. Get in the habit of looking in the mirror and answering the question: “What can I control right now?” Focus on that. Knowing vs Doing Now, here's the rub, everybody knows self-talk matters. Socrates hammered on it. Marcus Aurelius journaled about it. Your grandmother probably told you to “stop being so negative.” The concept of mental discipline isn't new, it's universal. But intellectual agreement and day-to-day execution are two very different zip codes. You can post quotes from every Stoic on LinkedIn and still spend the morning telling yourself, “I'll never hit quota in this economy.” Knowledge without application is just trivia. So flip the switch from knowing to doing.
On this Money Monday, we're going back to Augusta where Rory McIlroy finally won The Masters and in doing so gave us 5 lessons for chasing and achieving dreams. It wasn't pretty. It wasn't clean. It was gritty, emotional, and one of the most unforgettable moments in sports history. Rory stepped onto the first tee looking calm, focused. Like a man who'd been here before, and this time, was ready to finish it. He was 12-under. Two shots clear. It was his tournament to lose. Then it unraveled almost immediately. A loose drive. Bad bounce. Scrambled recovery. Double bogey. That kind of start can break a player, especially at Augusta National, especially when the stakes are this high. But this year would be different. Here are five lessons we can learn from Rory Mcllroy's journey to immortality at the Masters: Lesson #1: Pressure Doesn't Break You—It Reveals You That double bogey on the first hole could've crushed him. It has crushed players before. It's crushed him before. But this time, Rory leaned into the moment. In sales, the pressure hits you just as fast. A lost deal, a missed number, or an impossible quarter. You don't get to run from it. You fail to the level of your habits, your mindset, and your preparation. What shows up when you're squeezed is your true game. Lesson #2: Respect the Long Game Rory didn't panic; he recalibrated. He birdied 3, then 4. No showboating. No hero shots. Just control. He played tight through the front 9. His game wasn't flashy—just steady. He didn't chase. He didn't press. Rory played smart. He trusted the process and took what the course gave him. He didn't win with a miracle chip. He won with patience. Tempo. Smart decisions. He trusted the process. That's how deals close. That's how pipeline builds. You qualify. You follow up. You show up again. And you earn the right to close when the buyer's ready—not when you're desperate to sell. Trust the process, be consistent, and believe in your system. Lesson #3: How You Lose Matters More Than How You Win But the Augusta National did what the Augusta National always does—it tightened its grip. The 11th is long, brutal, and unforgiving. His approach caught the small bumpy hills that line the green side fairway and scuttled left. The ball screamed toward the left pond and stopped just short. Rory was able to make the save for bogey. "Amen Corner," he must have whispered to himself, exasperated. Rae's Creek was, again, waiting on 13—and it got him. His 89-yard chip landed short and skipped into the water. Another bogey. He was slipping. You could see it in his face. The sweat. The searching for focus. The doubt that has haunted his Masters' history creeping in around the edges. The crowd got quiet. Could it be another collapse. On the 15th, after his tee shot put him left of the fairway blocked by three Georgia Pines, Rory stood at the top of the hill—one of the last true scoring chances on the course. He pulled a 7-iron for 220 yards. A high, arching draw that tracked perfectly, landing soft on the right side of the green and rolling to within five feet of the pin. Rory bounced down the fairway to the green, walking on clouds. The crowd enveloped him in a unified chant. Then he landed another birdie on 17. Suddenly, he was back to 11-under—tied with Justin Rose, who was charging from behind with a 66 and had the crowd buzzing. 18 was Rory's chance to seal it. But his second shot found the bunker. The blast out was clean, but the putt too strong. He missed. The gallery groaned. Another Masters heartbreak? Was this all too much to fight in one day? Did he have one more, two more, three more holes? But Rory didn't show frustration or melt down. He reset and walked back to the tee box for the playoff with Rose. For years, Rory has taken losses on the chin. No excuses. No drama. Just class. Grace matters. Your mindset matters. Clients see that in sales. They notice how you act when the deal doesn't go y...
There is a big challenge in today's marketplace that's popping up left and right for sales professionals—Decision Deferment Objections. If you're running into stakeholders who say, “Let's just hold off a bit,” “We need more time,” or “We want to wait until the market settles,” then we're going to dive into why this is happening and, more importantly, how you can handle these sales objections with confidence and skill. Turbulent Times Breed Buyer Fear The market is swinging like a pendulum on steroids, and it's making everyone skittish. You've got tariffs, trade wars, and a spike in economic uncertainty. Buyers read The Wall Street Journal or check their news feeds, and the headlines scream “Turmoil!” They panic. So they defer decisions, walk away from deals, or play the “wait and see” game. Decision deferment objections are a natural consequence of fear. People want to avoid making the wrong move. It's easier to hit the pause button than to commit to something they're not 100% sure about. That fear, in many ways, is irrational. But it's a brick wall that will shut down your deal if you let it. So how do you avoid letting hesitation, stalling, and decision deferment kill your deals during market uncertainty? It starts with a fundamental truth: to succeed in this environment, you must sell better. Because when people are fearful, indecisive, or uncertain, how you sell matters far more than what you sell. Why Buyers Pull Back and Defer Decisions In uncertain and volatile times, mistakes come with severe penalties. A stakeholder who chooses the wrong vendor, invests in the wrong technology, or commits resources too soon might put their entire business or career at risk. So they freeze. They put it off. They say, “We'll need a little more time to think about it,” or “We need to run the numbers again,” or “Let me talk to my boss.” If you haven't uncovered real fears, addressed them, and methodically advanced the deal, you'll hit a wall of deferment decision objections at maximum force. That's why I often sound like a broken record—but repetition is the mother of skill. The basic steps to closing in an uncertain market are fundamental: Execute your sales process flawlessly Consistently ask for micro-commitments to advance the sale Present a compelling, airtight case for change Ask your stakeholders to make a decision confidently and without hesitation Handle objections with empathy Closing Is Not a Single Moment in Time A lot of sales reps treat the close as one magic moment—like flicking a switch. But in reality, closing is a series of micro-commitments that happen throughout the sales process. Every time you get a commitment to a next step, your buyer to leans in just a bit more, and you set the stage for a final “yes.” When times are normal, a halfway-decent rep can skip a few steps and still get deals across the finish line. But in a crisis or uncertain market, that sloppy approach falls apart. You must consistently get micro-commitments and keep advancing—because if you let the ball drop even once, you'll give your stakeholders an opening to stall or back out with objections like “We going to hold off,” or “We're just going to stick with what we have until the economy gets better.” Tough Objections? Check Your Upstream Sales Process For this reason, if you are getting hammered at the close with brutal objections, it usually means you made mistakes earlier in the process. So instead of obsessing over how to wordsmith your objection rebuttals, you might need to re-examine how you qualified and sold from the get-go. Tough objections at the 11th hour are typically a symptom of an earlier problem. So, what do you do? Qualify better upfront—Are these the right prospects? Are you sure they have a budget, authority, need, and timeline? Is there a compelling reason for them to change? Ensure you're dealing with real decision makers—If you're stuck with “influencers” ...
It is Monday on The Rickey Smiley Morning Show Podcast. In this episode, the RSMS crew discusses various topics today. During the Front Page, the latest news in the world today was delivered. Rita Brent is in for Da Brat and during Da Hot Spot, Rita spoke about “The Bodyguard,” starring the iconic Whitney Houston, is gearing for a reboot. The box office hit is scheduled to start production this year but the is no word for the lead as of yet. But Taylor Swift’s production company has the rights to the reboot and there is word that Taylor Swift may reprise Whitney Houston’s iconic role. It is Money Monday’s with Jini Thorton. With Tax Day tomorrow, Jini Thorton has some sound advice on the things you may need to file your taxes properly. Jini Thorton is also answering frequently asked questions about taxes from listeners. Also, the judge in Wendy’s Williams guardianship case told Williams that her career is done. Judge Lisa Solokoff said that Wendy Williams should no longer focus on her career, and she also condemned her niece, Alex Finnie, for leaking information and describing her as “no good.” Wendy Williams’ attorney said that the comments were not in the scope of the case and were uncalled for. All of this and more on The Rickey Smiley Morning Show Podcast. Website: https://www.urban1podcasts.com/rickey-smiley-morning-show See omnystudio.com/listener for privacy information.
It is Money Monday’s with Jini Thorton. With Tax Day tomorrow, Jini Thorton has some sound advice on the things you may need to file your taxes properly. Jini Thorton is also answering frequently asked questions about taxes from listeners. See omnystudio.com/listener for privacy information.
Brian Thomas is joined by Brian James to talk about the current state of the economy with Trump's new tariffs.
We are coming off of a week that can only be described as a stock market bloodbath—amping up uncertainty and making selling even harder. As the new tariffs imposed by the US government were announced, kicking off what is expected to devolve into a global trade war, the Dow Jones plunged by over 2,200 points, the S&P 500 lost more than 10%, the Nasdaq entered into a bear market and more than $6.6 trillion dollars were wiped from the US stock market in two days. These losses compounded in markets all across the globe. If you were brave enough to take a peek at your 401k, I have no doubt that you felt this pain and at least a twinge of the fear that raced through business communities across the globe. Uncertainty and a Stream of Bad News In an instant, everything changed. Starting today, selling just got even harder. Your buyers are facing uncertainty and a relentless stream of bad news; and where there is uncertainty, your prospects and customers will put off making decisions and doing anything that they perceive as risky. The penalties for making mistakes can be severe. Mistakes can put their business, company, career, finances, or family at risk. This is why, for buyers, doing nothing–making no decision–is often the emotionally safe choice, even when staying put is illogical. In Uncertainty Buyers Start Scrutinizing Your Sales Behaviors In an environment of uncertainty, when buyers feel even the tiniest bit of unease about you, they will not buy from you. This is the human negativity bias: Negative perceptions have a greater impact than positive perceptions when it comes to decision making. Buyers will be scrutinizing your every behavior, word, and action. They will not be looking for what you are doing right, they will only see what you do wrong. Anything negative will stick out like a sore thumb. Their negative perceptions about you cause distrust. Your good intentions don't matter because buyers are judging you based on their intentions, not yours. If they don't trust you, they will not buy from you. You Must Sell Better During Times of Uncertainty To win consistently, during times of uncertainty you must sell better. You need to bring your A-Game into every sales conversation. You must commit to executing the sales process as perfectly and faithfully as humanly possible. No mistakes. No shortcuts. No mediocrity. You must sell as if there is no margin for error. When the stakes were lower, buyers may have given you the benefit of the doubt and agreed to move forward even when they are still unsure. But not now. To close the sale, you must be perfect. There is No Sales Easy Button Of course, with the suddenness of this massive economic disruption it is human nature to seek out Jedi mind tricks to make things easier. I've got some harsh news for you. There isn't anything easy about selling in a crisis of uncertainty. Nor are there mystical Jedi mind tricks that will help you set appointments on prospecting calls, handle objections, or close the deal in this environment. If that's not what you wanted to hear, I'm sorry. Money Monday is a no-pander zone. Here you'll only hear the brutal truth. And the truth is that no technique, no move, no play, no gambit will save you from failure should you get lax with the basics and fundamentals of selling. When you show up and throw up, rush headlong into sales calls without planning, pitch rather than discover, challenge before understanding, fail to build emotional connections with stakeholders, and ask for the sale without earning the right, you'll hit the brick wall of objections at maximum force–and people will not buy from you. If you take shortcuts in the sales process, you will experience stalled deals, prospects will ghost you, and competitors will eat your lunch. Your income will drop along with your reputation which can put your career at risk when the stakes for failing are highest.
This is a very important Monday because this is the first Monday of the second quarter, and it's time for a major gut check and assessment of where you are against your number coming out of Q1, and what you need to adjust and think about as we move into Q2. Start with setting aside a dedicated, focused time block of one to two hours for reviewing your: Q1 Results Current state of your pipeline 2025 goals & personal business plan Evaluate Your Q1 Performance Against Your Sales Goals Begin with an honest evaluation of your Q1 sales performance. It's likely that your performance falls into one of three scenarios: You Crushed It – You had a killer quarter, blew away your goals, and you are walking on cloud nine. You Hit Quota – You're on track and right where you are supposed to be against your number You are in trouble – You missed your number, are behind quota, and are feeling the pressure. Incredible Quarter. Crushing It! If You Crushed It, and you're on the top of the ranking report: Congratulations, this is exactly where you want to be at the end of Q1. Being ahead of your number now is an insurance policy against unforeseen setbacks in the future. It also can make life much easier if your sales plan and quota gets bigger in the back half of the year as many do. The most important thing you can do right now is conduct a deep dive analysis of your pipeline. It's not unusual to work hard to close so many deals at the end of the quarter that you start off in a weak position at the beginning of the quarter. Get your calculator out and do the math on how much you need in your pipeline to crush your Q2 number. Then get to work immediately building the pipe you need to hit that goal. Do not wait to do this. With a great quarter behind you, the temptation will be there to take a breather and take your foot off of the accelerator. After all, you deserve it. But be very careful because if your pipeline needs work, the failure to take immediate action will come back to bite you. If you feel a bit burned out from working so hard to deliver such a great quarter, it might make sense to take a few days off to rest, recover, and recommit to your goals or raise the bar with stretch goals. You've set the foundation for what could be a massive year and a trip to the President's Club. Take advantage of what you accomplished in Q1 to get even better in Q2. On Quota. On Track. If you hit your quota in Q1 and ended up right where you should be: Nice job! Quota isn't easy to achieve. You've executed and done exactly what your company asked you to do. You've kept your promise. Your biggest challenge now is that it's not going to get any easier as the year progresses. You'll need to keep executing and keep grinding. For you, this is a good time to step back and take a look at what is working well for you, where you can improve, and where you might have gotten off track. It's a good time to reacquaint yourself with the basics and fundamentals that create success in both sales and your industry. Of course, after battling it out in Q1 you may need to refill your tank. This is the perfect time to double down on investing in yourself. With so much volatility in the market place at the moment, I highly recommend listening to my book Selling in a Crisis on Audible or Spotify or taking my courses on Selling During Uncertainty on Sales Gravy University. I've always found that investing in myself and learning gives me a boost of energy and motivation when I need it the most. Bad Quarter, In Trouble If you had a bad Q1 and you are behind your number, then you are likely in trouble and are feeling the pressure. You might already have been put on a plan, which is not fun. The good news is that this is survivable, if you choose to survive. I know this isn't where you want to be. No one tanks their sales number on purpose. But where you are now is almost always a result of small s...
From tariffs and layoffs to persistent inflation and a fluctuating stock market, there are many questions about how the Trump administration could reshape the U.S. economy. MPR News host Angela Davis and her guests talk about the latest economic news and take your questions about how to build wealth and manage your money in an uncertain time.Guests:Chris Farrell is senior economics contributor for MPR News and Marketplace.Tonia Brinston is a financial health and wellness coordinator at the University of Minnesota Extension's Department of Family Health and Wellbeing.
George Foreman gave us a masterclass in resilience, on never giving up. His pivots and comebacks from defeat were legendary. He was a force of nature and one of the greatest boxers, salesmen and personalities the world has ever known. His inspirational story matters to us because one of the most critical mental disciplines for sales professionals is resilience. Foreman's "In the Mud" Moment The George Foreman most of us remember, the man with the big charismatic smile selling grills on TV, was a far cry from the young man growing up in poverty in Houston's Fifth Ward, where lunch was often a mayonnaise sandwich. As a teenager, George was an angry, mean bully who stole from kids at school and was shoplifting and mugging his way through his neighborhood. He was living on the edge, one arrest away from landing in a jail cell and potentially a life behind bars. One night, he was lying flat on his face in stinking mud, hiding from the police, when it hit him like a left hook that he was going nowhere like this. It was a moment of truth that changed the trajectory of his life. Lying there covered in filth, he made a promise to himself to change his path. He realized that if he wanted to avoid going nowhere, he had to make a massive mindset shift. He enrolled in the Job Corps—a federal program that helps disadvantaged youth pick up real life skills—and soon after discovered boxing. And from that moment on, he replaced petty crime with gloves, replaced street fights with disciplined training, replaced despair with a sense of purpose. This type of mindset shift is exactly what resilience is about. Sometimes you've got to face the fact that your old excuses, old habits, or old environment aren't working for you anymore. And when you decide to do something different—really decide—you set the stage for everything else that follows. That stinking mud moment is where you get real about your situation. It's where you decide that you've had enough and realize that the change you are looking for can only be found inside yourself because that's where resilience comes from. Developing Resilience in the Face of Devastating Defeat Once George got serious about boxing, he rocketed to stardom. He won gold in the 1968 Olympics, then tore through the heavyweight division. In one of his most famous fights, he defeated Joe Frazier in just two rounds, creating the iconic moment when Howard Cosell screams, “Down goes Frazier, down goes Frazier, down goes Frazier!” Foreman emerged from that fight as a heavyweight wrecking ball, the unstoppable champion of the world. Then, he ran into a wall called Muhammad Ali. Millions of people tuned in to watch Foreman and Ali battle it out in what was hyped as the “Rumble in the Jungle.” Going into the fight, Foreman was the overwhelming favorite. But it was his overconfidence that lulled him into Ali's famous rope-a-dope strategy. This led to a crushing and embarrassing defeat. Ali knocked Foreman out in the eighth round, shocking the world and pulling off the upset of the century. Foreman was humiliated on the global stage. In that moment, he went from being the hardest hitting, baddest man on the planet to an also-ran. Sales and life can be the same way. You might have soared for months, hitting every goal. Then the bottom falls out. The real test isn't whether you can ride success, but whether you can respond to defeat with resilience. The real question is, will you pick yourself up and make a comeback or fold up like a cheap lawn chair and quit. Will your failure become a tattoo or temporary bruise? Retreat and Reinvention — The Next Pivot After that loss to Ali, Foreman was devastated. But he continued fighting until at the age of 28, he had a near death experience in Puerto Rico following a loss to Jimmy Young. It was one more lapse into overconfidence in which Foreman failed to prepare for the fight and was taken down by yet another underdog.
The Day Almost Over. Monday Is Reserved For Mastermind Alliance Publishing Group Episodes. #mmapgx #evanwrekn #marsh #mastermindalliancepublishinggroup
Podcast Episode Description: “Money Monday with Kevin McCullough: Oil, Gold & Turnaround Stocks” This week on Money Monday, Kevin McCullough dives deep into the market impact of the latest geopolitical developments and economic trends with three top financial experts. • Lou Basenese breaks down how oil markets are reacting to Trump's Houthi offensive and what it means for energy stocks. • David Fischer provides expert insights into the gold market's response to global uncertainty and why investors are turning to precious metals. • Hilary Kramer highlights turnaround stocks that could present major investment opportunities in today's market. If you're looking for actionable insights on the biggest financial moves, this episode is a must-listen! Listen now on Apple Podcasts, Spotify, and SoundCloud!
money Monday pt1. Subscribe.
keep up. Mastermind Alliance Publishing Group in Houston Texas. #mmapgx #evanwrekn
One of the most vivid memories from my childhood was the day I was bucked off of my pony. The pony's name was Macaroni and I was six. We were in an arena where my mother was giving me my very first riding lessons. Macaroni was stung by a bee, and she reacted by bucking. I couldn't hang on and I landed hard on my back. It knocked the breath out of me. I gasped for air. Then as I finally caught my breath, I started bawling at the shock of being involuntarily dismounted. My mom caught the pony, led her back over to me, and gently told me to dust myself off and get back on. But by this time I was sobbing the way kids do when they've cried so hard that they can't stop. Failure is Just a Bruise I shook my head and refused to get back on the pony. My mother tried her best to calm me down and reason with me but I still refused to get back on. Then she took a different tact and got tough. Her stern, direct tone of voice made it clear that she was not asking me to get back on the pony—she was telling me. That's what I remember the most because my mom had never talked to me like that before and has rarely ever used that tone and directness since. “Get up, and get back on that pony now!” she admonished. She was unmovable. Like Teflon. My tears and pleading made no difference. I knew I had no choice so I stood up, shaking, still trying to catch my breath and she helped me get back on the pony. Right there in the riding ring, at six years old, I experienced one of the most pivotal lessons of my life. My mother taught me that failure is just a bruise, not a tattoo. She wasn't being cruel; she was being protective—protective of my future self, the one who might otherwise have carried an irrational fear of horses, or an ingrained habit of backing down at the first taste of adversity into the rest of my life. She knew that if she had let me off the hook and let me walk away from that pony that there was a good chance that I'd never get back on again. That the fear I felt when I landed on my back in the sand would grow and gain a life of its own. That I would vow to never let the pain and embarrassment of falling off happen to me again and with that, my brush with failure would become permanent. Failure Can't Really Bite You The truth is, failure is usually a short-lived event. Yes, it's jarring, unexpected, and can momentarily knock the breath out of you. But it doesn't have to be the defining chapter of your story. That's what my mother understood so well in that riding ring. She insisted that I face my fear, effectively telling me, “Hey, the worst part's over. Now that you've experienced fear and failure, get back on and prove to yourself you can handle it.” Because once you push through that initial sting, you discover that the fear can't really bite you unless you give it teeth in your own mind. When Failure Becomes Permanent For far too many people, though, the pain of failure does become permanent. Instead of allowing themselves a moment to dust off and try again, they walk away in defeat—often without fully grasping the long-term impact of that decision. Rather than letting the bruise fade, they opt to memorialize failure in their minds, assigning it more meaning than it deserves. They replay the embarrassment and pain over and over, until it becomes an unspoken vow: “Never again.” And in that single choice, a brief setback can morph into a defining moment in which they forfeit the chance to learn, grow and eventually experience the sweetness of victory. Think about how this scenario plays out in everyday life. Maybe you dream of learning a new skill—painting, playing guitar, writing a book, starting a podcast—but in your first attempt, you falter or feel foolish. Rather than chalking it up to “beginner's missteps,” you decide: “I'm terrible at this; I'll never try again.” And that small bruise becomes a tattoo right there, on the spot. You miss out on the personal growth,
No matter if you've had a great month, closed a big deal, or made it to the winner's circle at President's club, winning makes you more vulnerable to losing. A Winning Message for Sales Winners Last week I delivered a keynote at a large company's President's club event. It was fun! Great hotel. Tropical destination. People were upbeat and happy because they were celebrating success. And frankly, I love hanging out with ultra-high performers. It's so energizing to be with winners. The challenge though was figuring out exactly what I was going to say to them. Think about it. These sales professionals are the best of the best. Cream of the crop. The Bee's Knees in the words of their VP of Sales. They've proven that they know what to do. They are already motivated. The last thing I wanted to do was bore them to tears or cause them to feel that I was talking down to them. So I spent several weeks nervously working on my keynote speech for this group of winners. I went around, and around in circles unable to nail down the perfect message until it hit me that these sales professionals were in a very vulnerable position for the very fact that they were winners. Welcome to the Sales Graveyard The sales graveyard is full of former President's Club winners who: Came home with a trophy and were fired because they quit selling. Were one hit wonders - winning once and never getting back into the club again. Who came back with so much promise and potential only to drift along in mediocrity because they stopped doing the things that got them to the podium in the first place. Too often when we win, we see it as an opportunity to take our foot off of the accelerator and coast for a while. It happens to President's club winners and every day sales reps. Have a good month, take a break from prospecting. Close a big deal. Start taking shortcuts. Win the big trip, celebrate a little too long. Some winners spend a little too much time reading their own press clippings. After working hard and doing all of the right things they no longer believe that the rules of physics apply to them. Rather than going back home and honoring the basics and fundamentals of selling that brought them to the dance in the first place, they become undisciplined—delusional that they possess some sales superpower that guarantees their success. Maintain your edge by taking courses on Sales Gravy University - the world's most powerful sales training engine featuring more than 1500 hours of classes from over forty of the world's top sales experts and authors + live workshops each week and mastermind group coaching sessions. There is nothing else like it in the sales world. You Cannot Be Delusional and Successful at the Same Time We've all been there in big and little ways. It happened to me just yesterday. While playing golf I hit a screaming drive—one of my longest ever—right down the middle of the fairway to within 50 yards of the hole. On that drive I'd done everything right. I slowed down, followed my routine, focused myself on the fundamentals, and executed. It was an incredible feeling. I celebrated with a big fist pump and high fives all around. Confident, I walked right up to my second shot—a short pitch into the green—tasting a birdie and then . . . I chunked it. For those of you who play golf you know exactly how this feels. It's awful. But what was the difference between the first shot—the winner —and the second shot—the loser? It was me! Instead of running through my routine and being disciplined and intentional with my approach to that crucial shot, I became lazy. Rather focusing my mind on the basics and fundamentals I believed that after that beautiful drive, the basics no longer applied to me. Trust me on this, gravity is a bitch. I walked away with a sad double-bogey proving once again that you cannot be delusional and successful at the same time.
If you've hung around me for longer than five minutes, you've heard me say that sales is about talking with people. The fact is, the more people you talk with, the more you'll sell. The good news is that there are lots of people to talk with to make a sale. The problem is, far too many salespeople have quit talking with people. Email Prospecting Has Suddenly Stop Working Instead they keep prospects and customers at arms length through asynchronous communication channels like email - especially when prospecting. They lean on email because it's easier to hide behind a keyboard than pick up the phone and face rejection. But here's the cold, hard truth: Email as a prospecting channel has suddenly stopped working. Recent data indicates that salespeople today are sending three to eight times more emails than they were just a couple of years ago … yet they're getting only a tenth of the response. Let that sink in for a moment. Three times more email and a tenth of the response. These days you can send your prospecting emails dressed up in a pink bunny suit, riding a unicorn, tossing hundred dollar bills in the air and prospects are still going to ignore you. Essentially salespeople and their AI minions are banging out more and more email to make up for the lower response rates leading to a vicious cycle of diminishing returns. At this point, for all intents and purposes, email prospecting is dead. The Decline of Email Prospecting What happened? In the past, crafting cold email involved strategic thought and personalized messages unique to each prospect. It was a slow process which meant salespeople sent fewer but more effective prospecting emails that were at least tolerable for prospects. If your email didn't connect, your prospect would just delete it and, sometimes, at least respond that they were not interested. The slow decline of email as a prospecting channel began 10 years ago with the advent sales engagement platforms like OutReach and SalesLoft. These platforms opened the door to reps to send streams of automated emails in multi-step cadences at the push of a button. Then two years ago, AI burst onto the scene and suddenly everything changed. A legion of enterprising tech entrepreneurs promised magical prospecting engines that would “replace” salespeople altogether. Just push a button and AI does the hard work to fill the pipeline. All Prospecting Email is Suspicious These AI apps churn out prospecting emails using “hyper-personalization,” scraping tokens off your LinkedIn profile, grabbing a crumb of information from your Facebook feed, and slapping that into an email to make it look human. But here's the problem: buyers aren't stupid. The second they sniff out that a robot is behind the curtain, it completely turns them off. People don't like to be manipulated — especially by AI. Once they realize they've been duped by AI, they trust nothing else in their inbox. And because AI can send emails 24/7 — relentlessly — without taking a coffee break or a vacation, inboxes have been flooded with this shallow AI-generated drivel. The reality is that these platforms are basically spam machines that turned the slow decline of email prospecting into a fast moving avalanche of pain. These AI powered sales automation tools have scaled email volume to an extraordinary and unsustainable level. The deluge of AI generated email has led to a phenomenon called the Great Ignore in which all prospecting messages — good or bad, human or AI generated — are cast into the same bucket and ignored by the prospects. Sales Prospecting Cynicism Buyers are drained, exasperated, and exhausted with this crap. I talk to decision-makers every day who say, “I don't open any email from someone I don't already know anymore. I just delete it. I don't have time for that.” And if they do open your email and see it's obviously AI text, rather than just deleting your email,
Caroline is dealing with a dilemma so many sales professionals face this time of year: How do you shake off a mid-winter rut and regain your momentum when it's cold, dark, and everyone else seems to be dragging too? On this Ask Jeb episode, I offer practical, real-world strategies to help you thaw out from the winter freeze. Whether you're fighting the gloom of early sunsets, the aftereffects of holiday downtime, or the struggle to get your customers back in “buying mode,” these tips will help you power through and regain your momentum. Surround Yourself with Positive Inputs When you're in a mid-winter sales rut—especially in cold, gray weather—your environment can either lift you up or drag you down. The content you consume and the people you interact with have a direct impact on your attitude. Limit NegativitySkip cable news and doom scrolling. It's toxic and drains energy. Steer clear of co-workers who only want to complain. Instead, find colleagues or mentors who keep the conversation upbeat and productive. Engage in “Automobile University”Turn windshield time into learning time. Load up on podcasts, audiobooks, or uplifting content. If you're on the road for field sales, use that dead time to sharpen your skills or motivation. Pro Tip: Tune in to the Sales Gravy Podcast (yes, shameless plug!) or revisit classic audio programs by Zig Ziglar, Brian Tracy, or Jim Rohn for a quick confidence boost. Create a “Win” FileSave glowing emails, client testimonials, or kudos from your boss in one place. On days when you feel like a zero, open that folder and remember your wins. Believing in yourself often wavers most when external results are slow. A targeted self-esteem boost can snap you out of that funk. Read (or Listen) Your Way Out of the Slump When you can't rely on external circumstances (like sunny weather or a jam-packed pipeline) to motivate you, it's time to feed your mind intentionally. Pick Up a BookI once pulled myself out of a rut by alternating 10 minutes of prospecting with 10 minutes of reading No Bull Selling by Hank Trisler. That pattern helped him stay focused and eventually led him to top-performer status in his region. Audio AlliesIf reading a physical book doesn't fit your schedule, try audiobooks. Caroline mentioned she's listening to The AI Edge on Audible. Whether you dive into James Clear's Atomic Habits or any other self-improvement or sales guide, consistent listening can reset your mindset. Revisit (or Set) Your Goals and Business Plan Aimlessness often fuels a sales rut. Getting clear on why you're putting in the work refocuses your daily efforts. Craft a Personal Business PlanBreak your annual quota or goals into quarterly, monthly, and weekly targets. Then, identify the daily actions that lead to those targets. Write them down, review them often, and adjust as needed. Check In with Your Plan If you've already set goals: Take them out of the drawer and ask, “Am I doing what I said I would do each day?” If you haven't set goals yet: It's never too late to start. Use the lull to plan out the rest of your year. Try the “BTN” (Better Than Nothing) ApproachOn a recent Money Monday episode, we introduced the concept of doing something—even if it's small—to maintain momentum. One call, one follow-up, or one networking email is better than none at all. Doing a little bit every day builds massive momentum over time. Even if you're not closing big deals right now, small actions (e.g., 15 minutes of prospecting, 10 minutes of follow-ups) add up. “Eat the Frog” Early in the Day The Eat the Frog concept (mentioned in Fanatical Prospecting) is about tackling the hardest or most dreaded tasks first. If winter weather and post-holiday inertia already have you feeling sluggish, don't let procrastination compound the problem. Schedule Tough Calls in the MorningIf you tend to stall on prospecting, block out time when you're freshest. Once you conquer the hardest thing on your list,...
Three weeks ago it warmed up here in Augusta, Georgia, so I played hooky from work to take advantage of the nice weather and play a round of golf. While I was waiting for the group in front of me to clear the green my phone rang. I answered but I couldn't hear anything on the other end so I hung up. Ten minutes later it rang again with a call from the same number. This time, however, I was walking up to a birdie putt, so I sent the call to voicemail. After finishing my round, I looked at my voice messages to see who had called, but there was no message so I didn't give it another thought. Later that day, I found an email from the rep asking for a meeting. He said he had called but we'd been disconnected. It was at that moment that I realized I had my earbuds in when I answered the phone the first time. Sometimes calls do not automatically transfer to them. That is why I couldn't hear him when I picked up the phone. I considered responding to his email at that moment, but it was dinner time, and I was getting ready to grill some steaks. So, I put his note aside for later. The next morning, life happened, priorities got in the way, and I completely forgot about it. I haven't heard from him since. After three attempts (and no voice message) he gave up. The sad thing is, because of my guilt about hanging up on him, had he made one more call or email, I would have responded. Other than not prospecting altogether, giving up too soon is the primary reason salespeople are failing at prospecting on an epic scale. 92% of Prospectors Give Up After Only 4 Attempts Once after another attempt at creating a viable light bulb went down in flames, inventor Thomas Edison said that he hadn't failed. He'd just found 10,000 ways that didn't work. Because of his relentless persistence, he changed the world. Now juxtapose this against the statistics on sales prospecting persistence: 44% of salespeople make only one prospecting attempt before giving up. 78% make only two prospecting attempts before giving up. 92% never make more than four prospecting attempts. 94% of these attempts are lame, poorly written emails. Deeper into the weeds, the data tells us that it takes many prospecting touches to compel prospects to engage. 4 touches to engage a hot inbound lead. 5 touches to engage a prospect in a buying window who is familiar with you and your brand. 7 touches to engage an inactive customer or previously closed/lost deal. 9 touches to engage a warm inbound lead. 11 touches to engage a prospect in the buying window with no familiarity with you or your brand. 13 touches to engage a prospect with some familiarity with you or your brand but not in a buying window. 20+ touches to engage a cold prospect who is not familiar with you or your brand. Keep in mind that these are averages across a wide statistical distribution. Depending on your brand recognition, geographic location, prospecting channel, product, service, sales cycle, industry vertical, and the role (CEO, Director, Manager) you might find that these numbers shift. The point, however, is not the numbers. It is the story these numbers tell us. In most cases, it takes around 8 touches to get meaningful engagement from a prospect. But 92% of salespeople give up after no more than four attempts. It's no wonder that pipelines are bone dry and last year, according to recent data, 91% of sales teams failed to achieve quota. Emotional Hangups in Prospecting When I tell stories of prospecting persistence from the stage during keynotes and training sessions—for instance, the rep who contacted me 71 times before finally convincing me to buy from him—people in the audience visually squirm. Invariably, when I tell the true story of the time I left a voicemail for a prospective client every day for 52 days in a row before he called me back leading to a $1.2 million deal and punching my ticket to Presidents Clu...