Podcast by Elements.cloud podcast
Sean Ouimette, Salesforce Practice Leader at Mastersolve, 20x Salesforce Certified and Center of Excellence expert, explains the benefits of having a COE. These include clarifying policy and strategy, improving creativity, and identifying organization bottlenecks. He talks about how a COE is a communication vehicle, and way to clarify process. Steps to creating a COE include getting buy-in, engaging all users, mapping applications to goals and analyzing effectiveness of technology architecture.
Jeff Susich, Salesforce Consultant and trainer, shares the lessons from completing over 200 Salesforce implementations. Key lessons for creating and maintaining an outstanding Org are 1. Get senior buy in 2. Don't over complicate it 3. Do great training 4. Ask users the right questions, such as "What do you want Salesforce to do for you?". He also gives great practical tips for Org design.
Matt Blocha, Salesforce Consultant and trainer, shares his vast experience of Salesforce implementations and consulting projects to recommend a range of best practices for creating your own outstanding org. Best practices: Documentation and config knowledge Have well-qualified Admin/Org owner/Architect Have a center of excellence Have a steering committee for implementations Ensure leadership buy-in Delete things in Org that are unused Do great training Exploit the platform as much as possible. Put everything you can into Salesforce Have consistent naming conventions Use all possible Salesforce tools Utilize a sandbox Use expert consultants Do great testing
Vernon Keenan, industry analyst and consultant, explains the need for layers of Devops and makes a case for paying rigorous attention to making changes to Salesforce Orgs. First, repositories for source code, then release management, developer platforms, pipeline orchestration, observability, the human element, application lifecycle management, and finally corporate management. With lots of concrete details and real-life examples, he lays out a best-practice framework for continuous improvement.
Part of the Elements Center of Excellence Roundtable, Ian Gotts (Elements CEO) and Allen Lovett (SVP North American Sales Lucid LLC) discuss how CRMs can best deliver ROI and efficiency, and deliver the right information to the right roles to enable the best decisions.
Adrian King, Elements Co-Founder, CTO & COO joins Elements Salesforce Admin Jack Lavous to bring to life the Elements on Elements case study, and why it’s especially critical to get the Analysis phase of the Implementation Lifecycle right. Do the work now, or pay later. See featured case study here: https://elements.cloud/success/
Justin Donlon, VP of Process Innovation and Analytics at CarGurus, explains why DATA must be a first class citizen for implementation success. He names the three rights of passage for every Salesforce Admin or Consultant: integrating CPQ, consolidating Orgs, and transition to Lightning. He reflects on why these projects get derailed when data is not treated as a first class citizen. "Too often data is used to enable features and functionality. Rather, features and functions should create accurate, quality data"
Revolent Group is a cloud talent-creation agency focused on training great Salesforce Admins, Developers, and Consultants. They not only get people Salesforce jobs, they get people more Salesforce qualified. Laura Levy is VP of Strategic Accounts and Alliances, and Taylor Jones is VP of Customer Success.
Simon is Salesforce's EVP & Chief Innovation Officer. Previously he was Chief Marketing Officer. He joins Alyssa to talk about the challenges and opportunities in the all-digital environment.
Tony Newcome talks about how ActiveCampaign has created huge growth as a Salesforce ISV, and how his years at Salesforce (SVP Messaging and Journeys Engineering) shaped his approach. ActiveCampaign is on a mission to help companies grow by helping them deliver an ideal experience to their customers.
Lou Fox talks about building the Bluewolf consultancy, it's successful sale to IBM, and his new venture Brightr. Brightr has a unique business model as a broker pairing trusted Salesforce consultancies with customers, and ensuring customer vision is aligned among stakeholders and fully understood.
Charlie Isaacs talks about how Covid19 has changed the IoT scope for Salesforce, plus his happiest Salesforce memories.
Ben McCarthy shares his experience and best practice for running Salesforce consultancy projects, and best content for his Salesforce Ben blog.
Anne Parsons and Aleks Radovanovic discuss how they work toward creating effictive Orgs with Aria Solutions.
She's baaaaack from maternity leave and back on the Admin podcast, and she's talking here about her best moments running the Salesforce Admin podcast over the years.
What is DevOps anyway? - Andrew Davies, Senior Director Product Marketing at Copado by Elements.cloud podcast
The power of the simple - Kristi Campbell, 4x MVP and Principal Salesforce Admin at ACN by Elements.cloud podcast
Spending 30 sec to add a description to a new field is invaluable. Why? Because when you return 6 months later, you'll know why it was created in the first place!
The definition of a sandwich - Melissa Hill-Dees, HandsOn Connect by Elements.cloud podcast
Elements.cloud is the absolute truth - Juergen Hoehne, Salesforce Consultant by Elements.cloud podcast
Salesforce is like a city, and Elements Catalyst is the city map - Andreas Epping, Verveforce by Elements.cloud podcast
Starting with Adoption: 3 Steps to Architect for Success - Kristi Dellinger, CGI by Elements.cloud podcast
From moving to a new country and starting a family, to going back to university and eventually becoming a Salesforce admin! Learn Tanja's exciting journey to becoming a Salesforce Admin and how Elements has been helping her along the way.
Even while in Film School, data & numbers was something that came naturally to Michelle. Listen in to her journey through different career paths and how she eventually became a Salesforce Architect.
With 19 years of experience in the Salesforce environment, Ed discusses why documenting your Org is crucial to ensure you are getting the best out of Salesforce.
Gayatri Goda of V2Force talks passionately about how she applies Elements Catalyst in different customer situations and their Salesforce Orgs.
There are many drawbacks with traditional conferences including cost, time traveling to the venue and absence from work. Thus, the idea of a global online conference was born. With over 1,000 sign ups to the inaugural event, listen in as we talk with founder Toni Martin on what made her create this unique event.
Building super admin career skills - Deepa Patel, Salesforce MVP by Elements.cloud podcast
Starting a successful business in the Salesforce ecosystem - Peter Lee, CEO Cloud Coach by Elements.cloud podcast
Our CTO/COO Adrian King discusses what we have in store for you in 2019.
Join us as we speak with two members of our team, Jack and Adrian, in how we use Elements.cloud internally.
Mom Relaunch is tapping a goldmine of talent - Reena Gupta, Founder/CEO by Elements.cloud podcast
Using proper documentation to soar to new heights - Ryan Boggs, Lighthawk by Elements.cloud podcast
From Accidental Analyst to Salesforce MVP - Eric Dreshfield, Apttus by Elements.cloud podcast
David Limiero talks about how he became a Salesforce admin for a non-profit and how Elements was able to aid him in providing good habits like documenting his processes.
What #WITness Success means to me - Alyssa Abbey, Elements.cloud by Elements.cloud podcast
Getting ISO27001 certification - Adrian King, Elements.cloud by Elements.cloud podcast
Amber Boaz talks about her love of Salesforce in her role as an Admin. It is a huge family, and to prove it she brought her mother who is training to be a Salesforce Admin.
Dave Kremer is Principal Consultant at Atlas Consulting and Services and Salesforce San Francisco User Group Leader. Contact: dave@atlasconsultingandservices.com
Alexander Kurm, who led the process work at Bank of Montreal, and now is President of Kurm Consulting and talks about the benefits of getting processes mapped.
Alyssa Abbey talks to Ian Gotts about the benefits, not the fines of implementing GDPR.
Stephen Garcia talks about GDPRSuperHeroes, Salesforce and the new Data Privacy App Follow Stephan @sgarcia421 @gdprsuperheroes
Peter Gillett CEO Zuant and Ian Gotts Founder & CEO Elements.cloud A lively discussion about the upcoming GDPR laws that will go into affect in May 2018. Although started in the UK, the passage of GDPR has dramatic implications for US-based companies. It’s imperative for marketers to get a handle on this forthcoming mandate now. Join Peter and Ian and learn what you can do to mitigate risk and protect your company.
Peter Gillett CEO Zuant and Ian Gotts CEO Elements.cloud They chat about how once you've scanned delegates at shows, then integration into Salesforce is a must to make sure you follow up. Ease of producing QR codes for event registrations and fast check-in to get rid of paper lists and handwritten badges! Will the universal badge idea ever happen?
Richard Parker, Chief Customer Officer at Elements.cloud talks through the thinking behind the freemium pricing model and the scope of the free capabilities.
Adrian King, Elements CTO & COO, talks about the technology behind Elements.cloud, the potential and challenges of building massively scalable cloud apps, some of the exciting and revolutionary technologies that are now available, and the Elements roadmap.
Jim Boots, Principal and founder of Global Process Innovation, talks about his approach to BPM and his recent experiences at a client where he has been consulting both on-site and remotely. If you want to contact him to drill-down into more detail on the topics he discussed, email him at jimboots.gpi@gmail.com