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This week's Tarp Find is about an incredible moment that happened years ago between actors Matthew Perry & John Stamos during filming of the hit show Friends. Programming Note: Nothing is changing with Andrew's weekly interview episodes. Andrew's interview episodes will continue to be in your podcast feed every Thursday morning again once Season 14 launches this Thursday January 8th!
Episode 161 marks the start of Season 4 of the Military Transition Academy Podcast.This episode sets the foundation for what Vets2PM does and why project management is one of the most practical career paths for military service members, veterans, and spouses. If you've led people, managed timelines, coordinated resources, or delivered outcomes, you already have the core skill set of a project manager. Vets2PM helps translate that experience into civilian language and prepares professionals to step confidently into project management roles.You'll also learn about the Master Project Leadership Workshop, or MPLW, a structured 60-day program designed to strengthen leadership, prepare participants for certification, and support a smoother transition into civilian careers.This episode features a firsthand testimonial from a participant who went through the process and shares what the experience looked like from the inside.In this episode, you'll hear about:• How military experience directly aligns with project management• What Vets2PM does to help professionals become project managers• The purpose and structure of the Master Project Leadership Workshop• A real transition story from a program participantIf you're preparing for transition or already navigating the civilian workforce, this episode reinforces one key message. You already earned the skills. Now it's time to use them.www.vets2pm.com/mplw
This week's Tarp Find is about a football team that went above & beyond. It's a powerful story about the Vanderbilt University football team showing teamwork, leadership, & kindness to others. Programming Note: Nothing is changing with Andrew's weekly interview episodes. Andrew's interview episodes will continue to be in your podcast feed every Thursday morning again once Season 14 launches on January 8th.
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Thinking about a career in finance and want to build confidence in your market views? In this episode, Anthony Cheung is joined by Mike Bell, a former J.P. Morgan macro strategist, to break down how to think clearly about the economy, communicate under pressure, and make your ideas land.Mike explains how to navigate the business cycle, what really matters when forming a macro view, and how to present with clarity - whether it's to clients, in interviews, or on live TV. If you want to sharpen your market thinking and sound confident doing it, this episode is packed with practical insights you can use right away.(00:00) Intro to Mike Bell(03:06) Politics Meets Economics(07:41) Business Cycle Basics(13:05) Inflation and Recession(17:39) Tech Shocks & AI(22:36) Models vs. Discretion(31:15) Learning Public Speaking(35:28) Preparing for Pressure(51:25) Posting on LinkedIn
Shell and Em Bowen are back with more underrated career skills and this time they're talking about:
It's not always the big moves but the underrated skills that make you stand out at work. Shell is joined again by Emily Bowen, COO of Rarekind to unpack some of the key skills to have at work:
In this episode of Building the Premier Accounting Firm, host Roger Knecht interviews Chris Miller, VP at NetGain Solutions, about the evolution and future of accounting software, focusing on AI's impact and how accounting professionals can adapt to stay relevant and profitable. Learn actionable strategies for embracing new technologies and leveraging AI to enhance your firm's services by listening to this episode. In This Episode: 00:00 Introduction to Chris Miller and AI 04:15 Evolution of Accounting Software and AI 11:13 AI, Wisdom, and the Accountant's Role 15:05 Overcoming Reluctance to Adopt AI 22:51 Practical AI Use Cases in Accounting 33:30 NetGain Solutions for Accounting Firms 39:08 Embracing AI and Future Opportunities Key Takeaways: Understand the evolution of accounting software from manual ledgers to cloud-based systems and AI-driven automation. Identify practical use cases for AI in accounting, such as pattern recognition for data analysis and variance analysis. Overcome reluctance to adopt new technology by viewing AI as a tool to augment, not replace, human expertise. Recognize the importance of developing wisdom and critical thinking skills to guide AI-driven processes. Explore how NetGain Solutions helps accounting professionals integrate AI to streamline workflows and improve client services. Featured Quotes: Chris Miller “The skill of the future is going to be: How do I organize my digital assistants, my digital army of AI, to orchestrate what is happening inside of the system to do the journal entries that we do.” Chris Miller “What I need to do is treat AI as the most eager, smart, willing to help junior accountant I've ever had on my staff. But they're also over eager.” Roger Knecht “We're not so much going to be involved with the actual recording of the entries. We're going to be involved in the workflows as to how those get recorded.” Conclusion: Thank you for joining us for another episode of Building the Premier Accounting Firm with Roger Knecht. For more information on how you can establish your own accounting firm and take control of your time and income, call 435-344-2060 or schedule an appointment to connect with Roger's team here. Sponsors: Universal Accounting Center Helping accounting professionals confidently and competently offer quality accounting services to get paid what they are worth. Offers: You can learn more about how Netgain helps businesses of all shapes and sizes become more confident, agile, and capable of rapidly coming to clear financial decisions fueled by accurate, precise financial insights at www.Netgain.tech Get a FREE copy of these books all accounting professionals should use to work on their business and become profitable. These are a must-have addition to every accountant's library to provide quality CFO & Advisory services as a Profit & Growth Expert today: “Red to BLACK in 30 days – A small business accountant's guide to QUICK turnarounds” – This is a how-to guide on how to turn around a struggling business into a more sustainable model. Each chapter focuses on a crucial aspect of the turnaround process - from cash flow management to strategies for improving revenue. This book will teach you everything you need to become a turnaround expert for small businesses. “in the BLACK, nine principles to make your business profitable” – Nine Principles to Make Your Business Profitable – Discover what you need to know to run the premier accounting firm and get paid what you are worth in this book, by the same author as Red to Black – CPA Allen B. Bostrom. Bostrom teaches the three major functions of business (marketing, production and accounting) as well as strategies for maximizing profitability for your clients by creating actionable plans to implement the nine principles. “Your Strategic Accountant” - Understand the 3 Core Accounting Services (CAS - Client Accounting Services) you should offer as you run your business. Help your clients understand which numbers they need to know to make more informed business decisions. “Your Profit & Growth Expert” - Your business is an asset. You should know its value and understand how to maximize it. Beginning with the end in mind helps you work ON your business to build a company you can leave so that it can continue to exist in your absence or build wealth as you retire and enjoy the time, freedom, and life you want and deserve. Follow the Turnkey Business plan for accounting professionals. This is the proven process to start and build the premier accounting firm in your area. After more than 40 years we've identified the best practices of successful accountants and this is a presentation we are happy to share. Also learn the best practices to automate and nurture your lead generation process allowing you to get the bookkeeping, accounting and tax clients you deserve. GO HERE to see this presentation and learn what you can do today to identify and engage with your ideal clients. Check it out and see what you can do to be in business for yourself but not by yourself with Universal Accounting Center. It's here you can become a: Professional Bookkeeper, PB Professional Tax Preparer, PTP Profit & Growth Expert, PGE Next, join a group of like-minded professionals within the accounting community. Register to attend GrowCon and Stay up-to-date on current topics and trends and see what you can do to also give back, participating in relevant conversations as they relate to offering quality accounting services and building your bookkeeping, accounting & tax business. The Accounting & Bookkeeping Tips Facebook Group The Universal Accounting Fanpage Topical Newsletters: Universal Accounting Success The Universal Newsletter Lastly, get your Business Score to see what you can do to work ON your business and have the Premier Accounting Firm. Join over 70,000 business owners and get your score on the 8 Factors That Drive Your Company's Value. For Additional FREE Resources for accounting professionals check out this collection HERE! Be sure to join us for GrowCon, the LIVE event for accounting professionals to work ON their business. This is a conference you don't want to miss. Remember this, Accounting Success IS Universal. Listen to our next episode and be sure to subscribe. Also, let us know what you think of the podcast and please share any suggestions you may have. We look forward to your input: Podcast Feedback For more information on how you can apply these principles to start and build your accounting, bookkeeping & tax business please visit us at www.universalaccountingschool.com or call us at 8012653777
In the digital age, it's critical to craft communication that fits the context.Like it or not, algorithms now decide whose messages get heard. “If you want to communicate effectively,” says Adam Aleksic, “you need to be exactly aware of what that medium is doing.”Aleksic is a linguist, author, and educational content creator with millions of followers across TikTok, Instagram, and YouTube. His latest book, Algospeak: How Social Media Is Transforming the Future of Language, explores how the platforms we use create new contexts that require new ways of communicating. “Every medium uniquely affects how we communicate, and we adapt our speech to these media,” he says. In the same way that we tailor communication for the contexts of the office, the gym, or the bar, digital platforms — and the algorithms that drive them — require the same contextualized communication. “You have to appeal to [the] algorithm,” he says.In this episode of Think Fast, Talk Smart, Aleksic and host Matt Abrahams examine how words are born, change meaning, and spread in the digital age. Their conversation highlights practical ways to be more intentional with the words we choose by considering the medium, understanding the context, and adapting communication accordingly.To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premium.Episode Reference Links:Adam AleksicAdam's Book: AlgospeakEp.91 Um, Like, So: How Filler Words Can Create More Connected, Effective Communication Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (02:21) - Language, Labels, & Identity (04:40) - What Is Algospeak? (05:46) - Generational Language Gaps (08:03) - Communicating for Multiple Mediums (10:45) - Mastering Virality & Engagement (12:12) - Semiotics & Going Viral (13:58) - The Evolution of “Like” (15:09) - Hedging, Ambiguity, & Power Dynamics (17:47) - Actionable Takeaways on Communication (18:58) - Grammar: Rules, Context, & Changing Norms (21:01) - The Final Three Questions (26:50) - Conclusion *****Thank you to our sponsors:Strawberry.me. Get $50 off coaching today at Strawberry.me/smartBuild a beautiful website with Square Space for free today today, and when you're ready to launch, use code Thinkfast & save 10% Support Think Fast Talk Smart by joining TFTS Premium.
What does good governance in the not-for-profit (NFP) sector look like? In this episode of With Interest, we'll explore the frameworks, challenges and opportunities shaping NFP leadership today. Gain practical insights into: What good governance really means for NFPs The top governance challenges NFPs face in the Australian context The link between sound fiscal management and accountability Real-world examples of governance that made a measurable difference Actionable steps directors can take to enhance governance in their organisations Useful tools and resources from CPA Australia and AICD Whether you're a director, advisor or part of an NFP board, this episode offers valuable takeaways to help your organisation build trust, improve oversight and stay compliant in a complex regulatory environment. Tune in for expert commentary and sector-specific advice that will help you lead with purpose and responsibility. Host: Ram Subramanian, external reporting lead, CPA Australia Co-host: Joss Fenton FCPA, accountant and adviser to a wide range of not-for-profit (NFP) and business clients. Guest: Phil Butler, CPA and NFP lead at the Australian Institute of Company Directors (AICD) Head to the AICD on Linkedin for more information and links. CPA Australia also has resources on its website. Additionally, you can find a CPA at our custom portal on the CPA Australia website. Would you like to listen to more With Interest episodes? Head to CPA Australia's YouTube channel. CPA Australia publishes four podcasts, providing commentary and thought leadership across business, finance, and accounting: With Interest INTHEBLACK INTHEBLACK Out Loud Excel Tips Search for them in your podcast platform. Email the podcast team at podcasts@cpaaustralia.com.au
In an evolving job market, professionals need flexible, targeted learning opportunities to stay current and to determine if graduate education is the right next step. In this episode of the NACU podcast, Michelle Apuzzio speaks with Marcy Taylor, Program Coordinator at Hood College, about their innovative Skill Accelerator Badge Program. Learn how this short-form credentialing initiative is helping individuals build job-ready skills, gain confidence, and position themselves for long-term success in the workforce.Thank you for tuning in to this episode of the NACU podcast, where we explore innovative ideas and collaborative strategies in higher education. To learn more about NACU and our programs, visit nacu.edu. Connect with us on LinkedIn: NACU If you enjoyed this episode, don't forget to subscribe, rate, and share it with your network.
Welcome to the daily304 – your window into Wonderful, Almost Heaven, West Virginia. Today is Friday, April 18, 2025 Plan a spring hike in Almost Heaven--WV Tourism suggests a few trails you might want to check out…the Marshall Advanced Manufacturing Center offers hands-on training to help you get started on your manufacturing career…and the newly formed Appalachian Outlaw Trails promote ATV tourism in the Upper Kanawha Valley…on today's daily304. #1 – From WV TOURISM – You might have heard about the stunning views in West Virginia, but you really have to be here to believe it. From scenic cliffside views to trails stretching deep into the serene forests, Almost Heaven makes every step worth the journey. Make spring your new favorite season and explore some amazing hiking trails, like the Seneca Rocks Trail in the Spruce Knob – Seneca Rocks National Recreation Area that features beautiful views of the Potomac River. For an easier hike there's the Cranberry Bog Boardwalk near Hillsboro, which takes you through a unique ecosystem and in April and May reveals colorful wildflowers. Visit wvtourism.com or wvstateparks.com to find more amazing hikes for all levels of ability. Read more: https://wvtourism.com/6-must-try-hiking-trails-in-west-virginia/ #2 – From MAMC – Interested in starting or advancing a career in manufacturing? Do you need to train company employees? The Marshall Advanced Manufacturing Center has been helping develop West Virginia's workforce for more than three decades and has the training and course options to meet any need. Career Skills feature formal hands-on training opportunities in machining and welding. The technical skills students learn from hands-on training at the Marshall Advanced Manufacturing Center (formerly RCBI) make it possible for them to enter a shop floor setting and begin work immediately. MAMC also offers free CNC (computer-numerical-control) bootcamps for individuals of all skill levels – or no experience at all. Receive free online instruction and hands-on, in-person training in the operation of computerized mills and lathes at the Center's Advanced Manufacturing Technology facilities in either Huntington or South Charleston. Learn more: https://www.mfg.marshall.edu/education-training/ #3 – From GAZETTE-MAIL – Like many residents of the Upper Kanawha Valley, Chris Inghram and Eric Larch grew up riding off-road vehicles on the property across from Riverside High School. Most of the land was privately owned by coal companies, however, and as ridership increased during the pandemic, they began gating off the property. Ingraham and Larch then decided to go the legal route to ensure that ATVers had a place to ride, and that's how the idea of Appalachian Outlaw Trails began. Through AOT, the two men hope to preserve trail access sustainably and boost the economy of the Upper Kanawha Valley through tourism. The first phase, slated to open in 2026, will have 50 to 75 miles of trails, a welcome center, a 10-mile racecourse for events and campsites for primitive and RV camping. Read more: https://www.wvgazettemail.com/news/kanawha_valley/lifetime-trespassers-locals-hope-to-bring-off-road-tourism-to-ukv-next-year/article_2c64a8c8-841d-4450-a31f-9b228fa79fa9.html Find these stories and more at wv.gov/daily304. The daily304 curated news and information is brought to you by the West Virginia Department of Commerce: Sharing the wealth, beauty and opportunity in West Virginia with the world. Follow the daily304 on Facebook, Twitter and Instagram @daily304. Or find us online at wv.gov and just click the daily304 logo. That's all for now. Take care. Be safe. Get outside and enjoy all the opportunity West Virginia has to offer.
This three-part miniseries is all about keeping your cool when speaking on the spot.Communicating effectively can be challenging enough, even with plenty of time to prepare what we want to say. But for most of our communication, there's no time to plan, practice, or perfect — we have to respond in the moment.Spontaneous communication is a part of our everyday lives, but few of us have been trained to handle these impromptu situations with confidence. What does it take to flow, not freeze, when put on the spot? This special three-part series turns to experts for guidance, from a sports commentator, FBI hostage negotiator, and UN translator to a game show host, NFL referee and Sotheby's auctioneer.Part 1: Preparation and MindsetDiscover how to prepare for the unpredictable, manage anxiety, and find the right headspace for success.Part 2: Mastering the MomentLearn to stay present, read the room, and use techniques like mirroring and pacing to connect with your audience.Part 3: When Things Go WrongFind out how to recover from inevitable mishaps and keep moving forward with confidence, turning mistakes into gold.In addition to insight-packed discussions, this Think Fast, Talk Smart miniseries offers practical exercises and homework assignments to help you implement what you've learned. Whether you draw blanks when put on the spot or simply want to articulate your thoughts more clearly in the moment, these episodes will transform how you think — and speak — on your feet.Episode Reference Links:Chris Voss - Former FBI Negotiator, Keynote SpeakerChris Voss's Book: Empathy and Understanding In Business Annabelle Williams - Paralympic Champion, Sports BroadcasterGiampaolo Bianchi - United Nations InterpreterBrad Rogers - NFL Referee, ProfessorPhyllis Kao - Sotheby's AuctioneerPeter D Sagal - Game Show Host, AuthorConnect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (02:25) - Letting Go of the Script (05:37) - Visual Listening (06:56) - Nonverbal Communication (09:45) - Tools of Connection (13:06) - Pacing for Pressure (14:06) - The Power of Pausing (16:40) - How to Make a Great Introduction (18:30) - Being Gracious in Conversation (20:54) - Listener Exercises on Active Listening (23:48) - Conclusion *****Stay Informed on Stanford's world changing research by signing up for the Stanford ReportBecome a Faster Smarter Supporter by joining TFTS Premium.
Most people think skills are what get them promoted. But if those skills don't match what the company needs or values—they're not worth much. That's the hard truth behind Secret #2 of Secrets of the Career Game. Kendall unpacks why skill alignment is the real key to professional growth. She explains how even high performers can fail when their talents don't line up with team culture or leadership expectations. This minisode is a must-listen for anyone applying to jobs, switching roles, or wondering why their current role just doesn't “click.”
#113 - In this episode, Dr. Tega shares the three essential career skills you need to leave a soul-sucking job and land a higher-paying role you genuinely love. Drawing from over 10 years of experience in career counseling and coaching, Dr. Tega breaks down why most people stay stuck in miserable jobs and how mastering these three skills will change everything: ✅ Career Discovery Research – Stop relying on your work history and start targeting roles that align with your values, strengths, and interests. ✅ One-to-One Networking – Build relationships that uncover hidden job opportunities and increase your chances of getting hired. ✅ Job Search Marketing – Position yourself as the best candidate by tailoring your resume, LinkedIn, and interviews to match the role. Dr. Tega also shares real client stories like how Ruth increased her salary by $25K and how another client made a major career pivot using these exact strategies. If you're tired of feeling stuck and want to take control of your career, this episode will give you the clarity and confidence to make your next move. Leave your miserable job and land a higher-paying job that excites you inside our program - Find Your Fulfilling Career. Learn more and Join Today: https://findyourfulfillingcareer.com/ FREE TRAINING Mentioned: http://leaveyourmiserablejob.com/ Love the podcast? Show your love by leaving a review or rating. Thank you!
Enjoy this preview of our first Ask Matt Anything (AMA).We are excited to introduce this special edition of Think Fast, Talk Smart, featuring a preview of our first-ever Ask Matt Anything (AMA) episode. Typically, these sessions are exclusive to our Think Fast, Talk Smart Premium members, where Matt Abrahams answers the most pressing communication questions submitted by our premium community. Think Fast, Talk Smart Premium was created to deepen our connection with you and support your growth as effective communicators. Premium members enjoy exclusive benefits like regular full-length AMA episodes, eQuips, or Essential Quick Insight Playlist, early access to events, and more. Beyond this, your membership helps us continue to build a global community dedicated to improving communication skills and advancing careers.If you find this episode helpful, we invite you to join our Think Fast, Talk Smart Premium community to unlock the full library of AMAs, submit your own questions, and gain access to even more tools and resources. Thank you for being part of our journey! You can learn more at fastersmarter.io/premium.Episode Reference Links:Ep.133 From Good to Super: How Supercommunicators Unlock the Language of ConnectionEp.137 When Words Aren't Enough: How to Excel at Nonverbal Communication Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (01:37) - Building Trust with Senior Leadership (03:59) - Engaging Large Virtual Audiences (07:47) - Managing Nonverbal Communication (09:57) - Balancing Emotions in Conversations (11:47) - Navigating Status Differences in Meetings (14:52) - Conclusion ********Become a Faster Smarter Supporter by joining TFTS Premium.
Introducing our new Premium membership, designed to enhance communication and career skills with expanded content and tools. Enjoy early access to live events, AMAs (Ask Matt Anything), eQuips—Essential Quick Insight Playlists—Extended Deep Thinks episodes, and the AI Chat Matt tool.The focus is on building a global community where members can connect, share insights, and receive feedback. A portion of membership fees will support charities dedicated to developing communication skills worldwide. Register before November 21st to receive a 25% discount and join the exclusive Founders Club.Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedIn
Don't just climb the corporate ladder – own it. Kendall Berg rips open the playbook on what it really takes to skyrocket from office associate to executive. This guide maps out the cutthroat skills you need to conquer every rung of the corporate ladder. Mastering self-advocacy early on in your career Learning how to craft visionary strategies as a director Kendall doesn't just rehash the same old career advice. She's dishing out insider intel on: Hacking the hidden power of mentorship networks Navigating corporate politics and leveraging an MBA for leadership roles Crafting a resume so potent it practically lands promotions for you Whether you're a fresh-faced associate or a director eyeing that coveted VP spot, this episode is your blueprint for relentless career progression. Tune in and arm yourself with the actionable strategies that separate the corner office elite from the cubicle lifers. ⭐️Get our FREE Accomplishments Tracker: https://fabulous-butterfly-83716.myflodesk.com/n8yzvrtw9v That Career Coach Want to know more about Kendal Berg, that career coach? Follow her on Instagram: @thatcareercoach_ Check out her courses on the website: https://thatcareercoach.net/ Build out the tools you need to navigate the corporate game: — Self Driven Mastermind Learn more about Symposia: https://www.symposia.com/channel-partner/kb-3
Artificial intelligence can now do a lot of things. But if you're worried about it taking your place as a communicator, Russ Altman says you need to question why you're communicating in the first place.Altman is a professor of bioengineering, a senior fellow at the Stanford Institute for Human-Centered Artificial Intelligence, and host of Stanford Engineering's podcast, The Future of Everything. According to him, advancing technology isn't a threat to human creativity and connection, but a tool we can use to raise our own standards for communication.“If you're worried that a ChatGPT-type tool can replace you, you need to [ask]: Why am I communicating? What am I trying to say? Do I have a message?” he says. “If those things are true, it shouldn't be a problem. It should actually amplify and improve your message.”In this episode of Think Fast, Talk Smart, Altman and host Matt Abrahams explore how effective communication can help us envision, articulate, and navigate towards our desired future, in our relationships, in our work, and in society.Episode Reference Links:Stanford Profile: Russ B. AltmanThe Future of Everything Podcast | Stanford University School of Engineering Ep.109 Simplify! How to Communicate Complex Ideas Simply and Effectively Website / YouTube Ep.3 When Knowing Too Much Can Hurt Your Communication: How to Make Complex Ideas Accessible Website / YouTubeConnect:Email Questions & Feedback >>> thinkfast@stanford.eduEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn Page, Instagram, YouTubeMatt Abrahams >>> LinkedInStanford GSB >>> LinkedIn & TwitterChapters:(00:00:00) IntroductionHost Matt Abrahams introduces guest Russ Altman, professor of bioengineering at Stanford University and host of The Future of Everything podcast.(00:01:00) The Future of Communication and AIHow AI can challenge and improve communication by bringing hidden biases to light.(00:03:06) Practical Uses of AI in CommunicationUsing AI to improve clarity and focus in professional communications.(00:04:08) Writing Effective Proposals and GrantsCrafting effective proposals by aligning with audience needs and clearly defining objectives.(00:06:07) Simplifying Complex InformationMaking complex information understandable without oversimplification.(00:08:31) Preparation in CommunicationHow preparing for tough questions can improve clarity and engagement in presentations.(00:10:13) The Art of Asking QuestionsCrafting and following up with thoughtful questions to foster deeper conversations.(00:13:13) Building Effective and Diverse TeamsBuilding effective teams through diversity, clear roles, and strong relationships.(00:15:12) Balancing Rigor and Support The balance between challenging team members and maintaining a supportive environment.(00:17:13) Lessons from ‘The Future of Everything'The importance of passion in pursuing meaningful work and communicating complex ideas.(00:18:09) The Final Three QuestionsRuss shares what he's excited about for the future, a communicator he admires, and the first three ingredients for successful communication.(00:21:30) ConclusionSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
As a designer, Scott Doorley is interested in how humans create the world around them. It's a conversation, he says, that starts with the question: What kind of world do we want?Doorley is the creative director of the Stanford d.school and co-author of the book, Assembling Tomorrow: A Guide to Designing a Thriving Future. In designing everything from a device to an app to a building, “People get excited about what it can do,” he says, “but what should it do? What do we want? What's the desirable outcome that we want in the world?”In this episode of Think Fast, Talk Smart, Doorley and host Matt Abrahams discuss how applying design thinking to communication can help us connect more with each other, better understand the world, and create meaningful change.Episode Reference Links:Stanford d.school Profile: Scott Doorley Stanford d.school Scott's Book: Assembling TomorrowEp.61 Courage, Belonging, Ambiguity and Data: How to Design Your Communication for Success Website / YouTube Ep.70 Keep 'Em Coming: Why Your First Ideas Aren't Always the Best Website / YouTube Connect:Email Questions & Feedback >>> thinkfast@stanford.eduEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn Page, Instagram, YouTubeMatt Abrahams >>> LinkedInStanford GSB >>> LinkedIn & TwitterChapters:(00:00:00) IntroductionHost Matt Abrahams introduces guest Scott Doorley, creative director of Stanford's d.school.(00:01:07) What is Design?The broad scope of design at Stanford's d.school and the role of intention in bringing ideas to life.(00:02:16) The Design ProcessThe design process, emphasizing desirability and externalizing ideas to understand them better.(00:03:32) Communication in DesignThe vital role of communication in all aspects of design.(00:05:09) Mistakes in Spatial DesignThe biggest mistake people make when arranging spaces for communication and interaction.(00:06:47) Runaway DesignThe concept of runaway design and its implications in the modern world.(00:09:29) Intangibles and ActionablesThe distinction between actionables and intangibles, and how these concepts can be applied beyond design.(00:12:47) Using Stories in DesignHow storytelling helps envision and communicate future impacts of design.(00:16:20) Emotion in InnovationThe role of emotions in driving innovation, communication, and design.(00:19:03) The Final Three QuestionsScott shares what he is currently designing, a communicator he admires, and his ingredients for successful communication.(00:23:17) ConclusionSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Navigators know the shortest distance between two points is a straight line. In charting a course through communication, Susan Rice says the best route is often the most direct.Throughout her career at the forefront of American diplomacy and foreign policy, Rice has been no stranger to high-stakes situations that hinge on clear and candid communication. As she says, “I'm very direct. I don't believe in playing games, going around people, and being passive-aggressive. I shoot straight.” Rice graduated from Stanford University in 1986 and served as the US Ambassador to the United Nations from 2009 to 2013 and the National Security Advisor from 2013 to 2017. She is currently the Bernard and Susan Liautaud Visiting Fellow. Rice is the author of Tough Love: My Story of the Things Worth Fighting For.But beyond being direct herself, Rice knows the value of allowing others to be direct with her. “If you give it, you got to be able to take it,” she says. “I've benefited at various stages of my career from colleagues who've been kind enough to give me the hard truths or the tough love to enable me to be better and help me to recognize where I'm falling short.”In this episode of Think Fast, Talk Smart, Rice and host Matt Abrahams discuss how to foster personal and professional relationships where candidness can thrive — even when communicating with those we don't agree with.Episode Reference Links:Stanford Freeman Spogli Institute Profile: Susan E. RiceSusan's Book: Tough LoveEp.35 Leading from the Hot Seat: How to Communicate Under Pressure Website / YouTubeConnect:Email Questions & Feedback >>> thinkfast@stanford.eduEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn Page, Instagram, YouTubeMatt Abrahams >>> LinkedInStanford GSB >>> LinkedIn & TwitterChapters:(00:00:00) IntroductionHost Matt Abrahams introduces guest Dr. Susan Rice, former White House official and representative to the United Nations.(00:00:56) Leadership PrinciplesSusan discusses vision, direction, and the importance of people in leadership.(00:03:10) Giving and Receiving FeedbackImportance of direct communication and the value of constructive feedback.(00:05:01) Negotiation InsightsStrategies for understanding and leveraging positions in negotiations(00:06:50) Enjoyment of NegotiationThe skills and satisfaction involved in successful negotiations.(00:07:59) Standing OutAdvice for those who find themselves different from others in their professional environments.(00:10:33) The Final Three QuestionsSusan shares how she balances family political differences, communicators she admires, and ingredients for successful communication.(00:16:17) Conclusion See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
"In a leadership role, so much more of communication is about connecting with people, establishing shared humanity, motivating them, inspiring them, sometimes challenging them." On August 1, 2024, Jonathan D. Levin, the tenth dean of Stanford Graduate School of Business, was appointed the President of Stanford University. In this Think Fast, Talk Smart episode from 2022, Levin reflects on the importance of communication as a leader. There is a balance, he says, in being direct with your dialogue, while also "leaving space for people to form their own opinions, to discuss ideas, to debate."Episode Reference Links:Stanford Profile: Jonathan LevinOriginal Episode: Ep.68 Directive vs. Dialogue: Communicating Better as a Leader Website / YouTube Connect:Email Questions & Feedback >>> thinkfast@stanford.eduEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn Page, Instagram, YouTubeMatt Abrahams >>> LinkedInStanford GSB >>> LinkedIn & TwitterChapters:(00:00:00) IntroductionHost Matt Abrahams introduces guest Jon Levin, Dean of Stanford Graduate School of Business.(00:01:33) Evolution of Communication in LeadershipHow Jon's communication has evolved over his career.(00:03:30) Best Practices in Leadership CommunicationCommunicating with clarity during times of ambiguity and challenge.(00:06:16) The Future of Communication in BusinessThe role of communication in business leadership and education.(00:07:00) Teaching Capitalism Amid Societal IssuesHow Stanford GSB educates students on capitalism while addressing modern challenges.(00:10:35) Expanding Business EducationThe Stanford GSB's initiatives to reach and educate a broader audience.(00:13:02) The Final Three QuestionsJohn shares his best communication advice, a communicator he admires and ingredients for successful communication. (00:15:17) ConclusionSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Tara VanDerveer has more wins than any other coach in NCAA basketball history. But as she says, motivating and leading teams isn't about barking orders. Communication, she says, “It starts, number one, with listening.”For VanDerveer, leadership isn't about a power dynamic, but a collaboration between her and her team. “I can't do it by myself and they can't do it by themselves. But as a team, we can,” she says. From seeking opinions from her assistant coaches to connecting with players about life outside the gym, VanDerveer recognizes that championships are won through communication. “The relationships that you have with your players, the communication that you have with them, will determine your success as a coach,” she says.In this episode of Think Fast, Talk Smart, VanDerveer and host Matt Abrahams explore more communication insights from on and off the court — being clear and concise, giving praise and positive feedback, and letting go of perfectionism.Episode Reference Links:Stanford Cardinal Profile: Website Ep.102 Create Presence: How to Communicate in a Way Others Can Feel Website / YouTube Ep.35 Leading From The Hot Seat: How To Communicate Under Pressure Website / YouTube Connect:Email Questions & Feedback >>> thinkfast@stanford.eduEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn Page, Instagram, YouTubeMatt Abrahams >>> LinkedInStanford GSB >>> LinkedIn & TwitterChapters:(00:00:00) IntroductionHost Matt Abrahams introduces guest Tara VanDerveer, former Stanford University basketball coach.(00:00:59) Building Trust and OpennessFostering an environment where players feel comfortable being challenged and pushing themselves.(00:01:52) Communicating Under PressureStrategies for speaking clearly and concisely during crucial moments in games.(00:05:24) Motivation and FocusMotivating a team during challenging times and keeping them focused after successes.(00:07:26) The Value of RoutineThe value and impact of routines in practice and performance.(00:09:01) Positive Feedback and PraiseBalancing constructive criticism with positive feedback to foster player growth.(00:10:46) Taking RisksInsights on taking risks in career and coaching strategies.(00:12:56) Dual Role of CoachingThe dual role of a coach in ensuring both athletic and personal growth for players.(00:14:11) Handling Turnover and OnboardingManaging player turnover and integrating new team members.(00:16:39) Managing EmotionsTechniques for staying calm and focused during high-emotion situations.(00:17:55) Handling Mistakes and Staying PositiveMethods for helping players move past mistakes and stay focused.(00:19:35) Equity in SportsAddressing and advocating for equity between women's and men's sports.(00:21:21) Final Three QuestionsTara shares how to accept praise, two communicators she admires, and her recipe for successful communication.(00:26:30) ConclusionSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
“Anything is fixable,” say Frances Frei and Anne Morriss. As cohosts of the Fixable podcast, they're typically the ones doing the fixing, but on this special episode, they turn to Matt Abrahams for tips on what to do when communication breaks down.Both Frei and her wife Morriss are public speakers; the former, a professor at Harvard Business School, the latter, a CEO and best-selling author. As they discuss with Matt Abrahams, perfectionism and self-doubt can often creep in, both during preparation before speaking and after the fact. According to Matt, effective communication is about “connection, not perfection.” Instead of putting pressure on ourselves to “get it right,” Matt encourages us to shift our focus from ourselves to those we're speaking to. “Whenever you're communicating, you're in service of the audience you're communicating to,” he says. “It's not about you, it's about them and what you can do for them.”In this podcast episode, Frei, Morriss, and Matt explore frameworks and strategies for speaking more spontaneously, building confidence, managing anxiety, and course-correcting when communication goes awry.Episode Reference Links:Fixable Podcast: Website Anne Morriss & Frances Frei: Website Anne Morriss: LinkedIn Frances Frei: HBS ProfileConnect:Email Questions & Feedback >>> thinkfast@stanford.eduEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn Page, Instagram, YouTubeMatt Abrahams >>> LinkedInStanford GSB >>> LinkedIn & TwitterChapters:(00:00:00) IntroductionMatt Abrahams introduces the episode, a collaboration with the Fixable podcast hosted by Frances Frei and Anne Morriss.(00:04:58) Mission of Spontaneous Speaking Matt discusses his focus on helping people communicate more effectively in unplanned situations.(00:07:10) Audience Centered Communication The importance of focusing on the audience to reduce anxiety and improve communication.(00:09:51) Connection Over Perfection Prioritizing connection over perfection in communication.(00:11:00) Benefits of Effective Communication The benefits of improving spontaneous speaking skills.(00:12:17) Building a Communication Infrastructure An outline of helping organizations create supportive communication environments.(00:13:33) Six Steps to Better Communication A six-step process to improve spontaneous communication, covering mindset and messaging.(00:16:55) Managing Communication Anxiety Strategies for managing anxiety in high-stakes communication situations.(00:21:00) Handling Blanking Out How to handle and recover from blanking out during a speech or presentation.(00:25:21) Real-Life Experience A recent experience of underestimating time during a keynote and how the situation was managed.(00:27:44) The Value of Preparation The importance of preparation in both spontaneous and planned communication.(00:28:43) AMP and Building ConfidenceThree immediate strategies for reducing anxiety right before speaking.(00:31:53) Conclusion See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Whether winning over a hiring manager or winning new business, career success often hinges on how we communicate. That's why Andrew Seaman is on a mission to help people find the words that work — to get work.Seaman is the senior managing editor for jobs and career development at LinkedIn, and as the creator and host of the Get Hired podcast and newsletter, he helps millions hone communication skills to land the jobs they want. According to him, getting opportunities isn't just about experience or connections, but how we frame and present our personal and professional narratives. With a standard resume, he says, “You're making them connect the dots. And people are not good at that.” Instead, he recommends crafting a story that explains where you've been, where you are, and where you hope to go. “Connect the dots for them,” he says, “so they're not viewing you as a person who has bounced around. They're thinking, this person has had a cohesive career.”In this episode of Think Fast, Talk Smart, Seaman and host Matt Abrahams explore tools for navigating the interview process, networking on and offline, and communication strategies to get hired.Episode Reference Links:Andrew Seaman: Website Andrew Seaman: LinkedIn Andrew's Podcast: Get HiredEp.118 Maximizing Your Brand: Communicating Who You Are to Help Get What You Want Website / YouTube Ep.147 Disrupt Yourself: How to Innovate Who You Are and Become Who You Can Be YouTube Ep.62 Best Of: Summer Learning Series, How Humor Can Be a Secret Weapon in Communication Website / YouTubeConnect:Email Questions & Feedback >>> thinkfast@stanford.eduEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn Page, Instagram, YouTubeMatt Abrahams >>> LinkedInStanford GSB >>> LinkedIn & TwitterChapters:(00:00:00) IntroductionHost Matt Abrahams introduces guest Andrew Seaman, Senior Managing Editor for Jobs and Career Development at LinkedIn.(00:00:57) Importance of Online PresenceThe significance of maintaining an online presence and tips on optimizing LinkedIn profiles.(00:01:52) Posting on LinkedInThe frequency and type of posts on LinkedIn, balancing professional and personal content.(00:03:41) Commenting vs. PostingAdvice on adding value through comments and engaging with posts.(00:05:12) Interview PresenceThe importance of presence in interviews, sharing examples of making good and bad impressions.(00:06:59) Recovering from Bad ImpressionsThe challenges and possibilities of recovering from a poor first impression in an interview setting.(00:07:48) Interviewing from the Interviewer's PerspectiveTips for hiring managers on how to conduct effective interviews and evaluate candidates.(00:10:25) Challenging Interview QuestionsThe appropriateness and benefits of challenging candidates during interviews to assess their fit and preparedness.(00:11:44) Best Practices for IntervieweesStrategies for interviewees to prepare and effectively answer questions, using the ADD method.(00:13:58) Handling Spontaneity in InterviewsPreparing for interviews when time is limited and the importance of flexibility and adaptability.(00:17:17) Following Up After InterviewsBest practices for following up after an interview to leave a positive impression.(00:19:43) Broader Career AdviceLeveraging online communities and tools for career growth, emphasizing networking.(00:22:14) The Final Three QuestionsAndrew shares his favorite response to an interview question, a communicator he admires, and three ingredients for successful communication.(00:25:31) ConclusionSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Send us a Text Message.In this episode:In today's episode of the Career Change Maker podcast, I'm joined by hospitality expert and co-founder of London Rock Partners, Clare Anna, as she shares her 20yrs+ experience and knowledge in the industry. With a focus on the importance of taking people from grass roots through to more aspirational roles, Clare Anna highlights her top tips to have the courage to step out and go it alone, despite the naysayers! Listen in as Clare Anna tells her story from moving up the ranks in a commercial role, until the pandemic hit, and she was forced to think outside the box. Her insights demonstrate that making the transition from employee to business owner is possible. Summary:What you will learn in this episode:The importance of having the right support around you - it helps to have people who believe you, but ultimately you need a huge amount of self-confidence and bravado to make the leap.Imposter Syndrome is very real, especially for female professionals – learn to look back on your successes and don't overlook what you have already achieved. Network and reach out to others who were in your position.The value of a driving force - feeling fulfilled and challenged at work comes with a sense of achievement and confidence. This ultimately makes you a better person in your home life too.Episode Notes:As an award-winning certified executive and career coach, TEDx speaker, podcast host and former lawyer, I have seen way too many female professionals under selling themselves and settling for less in their careers. I am committed to equipping high achieving women with the tools and support to create careers that are both meaningful and impactful.About Clare Anna A hospitality entrepreneur, Clare Anna founded hotel asset management business, London Rock Partners, at the height of the pandemic to drive systemic change in a struggling industry. Her journey began with an entry level sales role in a hotel, self belief and determination to rise through the ranks to oversee a fast-growing client portfolio of chain-branded and independent hotel properties. Connect with Clare Anna on LinkedIn.Resources:Join our exclusive weekly email series for career tips and strategies here.Book a call with me here to discuss career coaching.If you are looking for support with finding career clarity so you can relaunch your career with confidence, join the Career Clarity Accelerator.Support the showJoin the Elevate program and get the support and guidance you need to take your career to the next level. Book a fitting call here. Join the Elevate program and get the support and guidance you need to take your career to the next level. Book a fitting call here.
Sometimes, what's communicated to us can have a big impact on how we communicate to others. This episode explores some of the best communication advice — from experts and Think Fast, Talk Smart listeners around the world.As teachers of Strategic Communication, lecturers Shawon Jackson and Matt Abrahams have plenty of advice on how to be a better communicator. But in this 150th episode of Think Fast, Talk Smart, the two don't just discuss the communication strategies they share with students in their class, they also feature communication advice from listeners of the podcast.Covering topics like knowing your audience, using transitions to tie together different ideas, and embracing the power of silence, Jackson and Abrahams unpack good advice for good communication in this celebratory episode of Think Fast, Talk Smart.Episode Reference Links:Stanford Profile: Shawon Jackson Shawon's Educational Program: Vocal JusticeConnect:Email Questions & Feedback >>> thinkfast@stanford.eduEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn Page, Instagram, YouTubeMatt Abrahams >>> LinkedInStanford GSB >>> LinkedIn & TwitterChapters:(00:00:00) Introduction Host Matt Abrahams joins guest Shawon Jackson, a lecturer at Stanford GSB, for the 150th episode of Think Fast, Talk Smart.(00:01:25) The Role of Effective TransitionsThe importance of transitions in communication, and an outline of four key types.(00:04:11) Techniques for Using SlidesAdvice on creating effective presentation slides, emphasizing story first and less is more.(00:07:23) Listener Advice: Knowing Your AudienceListeners Kevin Weinstein and Kesinee Angkustsiri Yip share the importance of knowing your audience.(00:08:34) Techniques for Understanding Your AudiencePractical techniques for understanding your audience(00:10:49) Listener Advice: The Power of SilenceListener Ashita Tenki shares advice on the power of silence in communication.(00:11:22) Practicing Silence in CommunicationThe benefits of holding silence and techniques for making it more comfortable.(00:12:45) Addressing Communication Pet PeevesShawon and Matt share communication pet peeves, and discuss best practices.(00:16:07) Listener Advice on the Importance of ListeningListener Digant Dave highlights listening as a critical communication tool.(00:17:07) Strategies for Effective Listening [00:17:54 - 00:18:19]The importance of listening for both content and emotional context in communication.(00:19:39) ConclusionSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
“What people regret over time are things they didn't do. They didn't take that trip, they didn't ask that person out on a date. They didn't start that business,” says former political speechwriter and author Dan Pink. “I think it's because we are slightly over-indexed on risk. We overstate the risk in many circumstances.”In this episode of Think Fast, Talk Smart, strategic communications lecturer Matt Abrahams sits down with Pink to hear how we can take more risks and how leaders can inspire others by focusing on the why instead of the how. “There's almost incontrovertible evidence that a sense of purpose is the most cost-effective performance enhancer that organizations have,” Pink says.Episode Reference Links:Dan Pink: WebsiteDan's Books: Website Original Episode: Ep.92 No Regrets: How to Take Risks in Your Communication, Relationships, and Career Website / YouTubeEp.103 Simple Is a Superpower: How to Communicate Any Idea to Any Audience Website / YouTube Ep.80 Magic Words: Change What You Say to Inspire and Influence Others Website / YouTubeConnect:Email Questions & Feedback >>> thinkfast@stanford.eduEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn Page, Instagram, YouTubeMatt Abrahams >>> LinkedInStanford GSB >>> LinkedIn & TwitterChapters:(00:00:00) IntroductionHost Matt Abrahams introduces guest Dan Pink, a NYT bestselling author and former political speechwriter.(00:01:17) Lessons from Political SpeechwritingInsights from Dan's experience as a political speechwriter.(00:03:58) Speak Like a HumanThe necessity of authentic communication and the power of speaking naturally and directly.(00:07:57) The Role of Immediacy in CommunicationHow immediacy can enhance connection and engagement in communication.(00:09:24) Problem Finding vs. Problem-SolvingThe value of identifying hidden problems in persuasive communication and sales.(00:11:21) Understanding and Harnessing PurposeHow purpose enhances motivation and performance in work and life.(00:15:11) Communication, Risk, and RegretThe impact of perceived versus actual risk in communication and decision-making.(00:20:16) Timing and Breaks for Enhanced PerformanceOptimizing performance through strategic timing and the importance of taking breaks.(00:22:41) The Final Three QuestionDan shares communication advice, a communicator he admires, and three ingredients for successful communication.(00:25:39) ConclusionSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
In our personal and professional lives, some conversations are harder than others. To navigate the difficulties of discussing what matters most, Professor Irv Grousbeck says we need the right balance of conviction and compassion.At both Stanford Graduate School of Business and Stanford School of Medicine, Grousbeck teaches courses on managing difficult conversations. He equips students with skills to be direct while being respectful, to be strong while being warm, and to resist any urge to beat around the bush. "Directness, with respect, is essential,” he says. "So many of our students feel that if you're direct with someone, somehow that's harsh. The art of good conversation management, I think, does involve directness and respect at the same time."In this episode of Think Fast, Talk Smart, Grousbeck and host Matt Abrahams explore practical tips and strategies for navigating difficult conversations, from the importance of listening and pausing, to the value of rehearsing your words in advance.Episode Reference Links:Stanford Profile: H. Irving GrousbeckIrv's Book: New Business Ventures and the Entrepreneur Center for Entrepreneurial Studies | Stanford Graduate School of BusinessConnect:Email Questions & Feedback >>> thinkfast@stanford.eduEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn Page, Instagram, YouTubeMatt Abrahams >>> LinkedInStanford GSB >>> LinkedIn & TwitterChapters:(00:00:00) IntroductionHost Matt Abrahams introduces guest Irv Grousbeck, lecturer at Stanford GSB, and co-founder and co-director of the GSB Center for Entrepreneurial Studies.(00:01:04) Ingredients for Entrepreneurial SuccessThe importance of being an opportunity finder and getting comfortable with the domain you are in.(00:02:38) Myths About EntrepreneurshipDispelling common myths about entrepreneurs.(00:03:30) Can Entrepreneurs Be Made?The potential for anyone to become an entrepreneur through hard work and exposure.(00:04:07) Challenges in CommunicationThe most difficult communication challenges students face and tips to handle these situations.(00:06:19) Imposter SyndromeDealing with imposter syndrome and advice on how to handle and overcome it.(00:07:38) Managing Difficult ConversationsManage challenging communication by starting conversations effectively and using collaborative language.(00:10:15) Role-Playing ScenarioA role-playing exercise to demonstrate how to handle a challenging conversation.(00:17:37) The Value of ListeningThe importance of listening in crucial conversations and advice on how to listen more effectively.(00:18:58) Career AdviceAdvice on career planning, emphasizing the importance of context and strategic thinking.(00:21:57) The Final Three QuestionsIrv shares what he has learned from his students, a communicator he admires, and the key ingredients for successful communication.(00:26:02) ConclusionSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Innovation and disruption aren't just for organizations. According to Whitney Johnson, we can find new possibilities for personal and professional growth — by disrupting ourselves.As an executive coach, author, and podcaster, Johnson teaches people how to level up their lives and careers through the power of personal disruption. Her book, Disrupt Yourself: Putting the Power of Disruptive Innovation to Work, reveals how shaking things up enables us to break free of the constraints we might not even know we're imposing on ourselves. “Personal disruption [is] a process of deliberate self-innovation; a decision to step back from who you are to slingshot into who you can be,” she explains.In this Think Fast, Talk Smart episode with host Matt Abrahams, Johnson offers strategies for tailoring messages to different audiences, reveals the key ingredients for successful communication, and explains how disrupting yourself can open new doors and help you reach your full potential.Episode Reference Links:Whitney Johnson: Website Whitney's Books: Website Whitney's Podcast: Disrupt Yourself Podcast Lindsay McMahon's Podcast: All Ears English Podcast Clayton Christensen's Book: The Innovator's DilemmaEp.118 Maximizing You Personal Brand: Communicating Who You Are to Help Get What You Want YouTube / Website Ep.138 Speak Your Truth: Why Authenticity Leads to Better Communication YouTube / WebsiteConnect:Email Questions & Feedback >>> thinkfast@stanford.eduEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn Page, Instagram, YouTubeMatt Abrahams >>> LinkedInStanford GSB >>> LinkedIn & TwitterChapters:(00:00:00) IntroductionHost Matt Abrahams introduces Whitney Johnson, keynote speaker and executive coach.(00:01:25) The Concept of DisruptionThe definition of disruption, and the benefits of personal disruption and self-innovation.(00:02:48) Identifying and Leveraging Distinctive StrengthsHow to identify distinctive strengths through observing frustrations, listening to compliments, and valuing inherent skills.(00:06:11) The S Curve of LearningThe S curve model, its stages, and how it relates to personal and organizational growth.(00:11:56) Tenacity and Tolerance in Personal DisruptionThe importance of tenacity, and the ability to tolerate ambiguity and failure during the disruptive process.(00:13:35) Encouraging Disruptive Ideas in OrganizationsStrategies for leaders to foster a culture that encourages disruptive ideas and constructive dialogue within teams.(00:17:00) The Final Three QuestionsWhitney shares how she tailors her communication for varying audiences, a communicator she admires, and her recipe for successful communication.(00:22:30) Conclusion See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Stress can get in the way of our communication with others. To manage our stress, psychologist Jenny Taitz says, we first need to adjust the conversations that we have with ourselves.Taitz is an assistant clinical professor in psychiatry at the University of California, Los Angeles, and the author of several books, including Stress Resets: How to Soothe Your Body and Mind in Minutes. According to her, much of the stress we experience is self-created through negative thought patterns and harsh self-criticism. “We're doing this to ourselves all the time,” she says. But as we become aware of these unhelpful mental loops, Taitz' “resets” can help us disrupt them and reframe self-talk in more productive waysIn addition to changing our self-talk, Taitz offers tools for refreshing our communication with others. In this episode of Think Fast, Talk Smart, she and host Matt Abrahams explore her G.I.V.E. framework — how being gentle, interested, validating, and easy-mannered equips us for more positive conversations with ourselves and othersEpisode Reference Links:Jenny Taitz: Website Jenny's Book: Website Communicator Jenny admires: Sharon Salzberg Ep.69 Feeling Nervous? How Anxiety Can Fuel Better Communication: YouTube / Website Ep.122 How to Be More Confident and Calm in Your Communication: Managing the "ABC's" of...: YoutubeConnect:Email Questions & Feedback >>> thinkfast@stanford.eduEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn Page, Instagram, YouTubeMatt Abrahams >>> LinkedInStanford GSB >>> LinkedIn & TwitterChapters:(00:00:00) IntroductionHost Matt Abrahams introduces guest Jenny Taitz, a clinical psychologist and an assistant clinical professor in psychiatry at UCLA.(00:00:51) Understanding the Stress CycleExplanation of the stress cycle, highlighting common mistakes in stress management.(00:02:38) Practical Tips for Managing StressAdvice on resetting the mind, body, and behavior to manage stress more effectively.(00:05:50) Addressing Overthinking and RuminationTechniques for reducing overthinking and rumination, and recognizing and redirecting unproductive thought patterns.(00:08:45) Swapping "Why" for "How"Benefits of changing one's internal dialogue from "why" to "how" questions, facilitating a more proactive and less stressful mindset.(00:10:56) Communicating EmpathyIntroduction to the GIVE acronym, a method to help improve empathetic communication.(00:12:58) The Final Three QuestionsJenny shares her personal methods for managing stress, a communicator she admires, and three ingredients for successful communication.(00:17:33) ConclusionSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Whether we realize it or not, we negotiate everyday. But when we approach these situations as a win-or-lose battle, we're already showing resistance, and setting ourselves up for difficulty. But what if you reframed the whole idea, to think of a negotiation not as a fight, but as a problem-solving exercise involving emotions?In this episode of Think Fast, Talk Smart, Matt Abrahams speaks with Stanford GSB Professor Emeritus Margaret Neale about what she has learned in her decades of researching negotiation and the steps that lead to more collaborative problem-solving. Listen as Neale shares tips on how to approach negotiations with intention, and what strategies can help us more easily communicate our wants and needs. She is the coauthor of Getting (More of) What You Want: How the Secrets of Economics and Psychology Can Help You Negotiate Anything, in Business and in Life.Episode Reference Links:Stanford Profile: Margaret Ann Neale Maggie's Book: Getting (More of) What You WantOriginal Episode: Ep.15 The Art of Negotiation: How to Get More of What You Want Website / YouTube Connect:Email Questions & Feedback >>> thinkfast@stanford.eduEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn Page, Instagram, YouTubeMatt Abrahams >>> LinkedInStanford GSB >>> LinkedIn & TwitterChapters:(00:00:00) IntroductionHost Matt Abrahams introduces guest Maggie Neale, the Adams Distinguished Professor of Management Emerita at Stanford GSB(00:01:22) Definition of NegotiationNegotiation as collaborative problem-solving, emphasizing mutual benefit over adversarial tactics(00:04:28) Planning and PreparationStrategies for preparing for negotiations, including understanding alternatives and setting a reservation price.(00:08:41) Structuring Negotiation MessagesStructuring negotiation messages, including the concept of chunking multiple issues together.(00:10:17) Role of Emotion in Negotiation How different emotions influence thinking and the importance of managing emotions in negotiation.(00:11:31) Best Communication AdviceMaggie shares her best communication advice, a communicator she admires, and ingredients for successful communication.(00:14:34) ConclusionThink Fast, Talk Smart is a podcast produced by Stanford Graduate School of Business and hosted by Matt Abrahams. Each episode provides concrete, easy-to-implement tools and techniques to help you hone and enhance your communication.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Many of us would rank getting along with colleagues as an important aspect of work, but, as Amy Gallo explains, relationships devoid of disagreement can actually be less productive. “While our natural human instinct is to avoid conflict, I believe that conflicts are not only an inevitable part of interacting with other humans, but they're a necessary part.”Gallo is a workplace expert, host of HBR's Women at Work podcast, and the author of Getting Along: How to Work With Anyone. Across her work, Gallo touts that the key to transforming conflicts into something productive is to understand its root cause and learn how to reframe them. “Even at the base of those unhealthy conflicts or those unproductive conflicts is something that needs to be resolved,” she says. In her conversation with host and strategic communications lecturer Matt Abrahams, Gallo provides useful frameworks and new concepts on how we can approach conflicts at work. Episode Reference Links:Amy Gallo: Website Amy Gallo's Books: Website Amy Gallo's Podcast: Women at WorkEp.132 Lean Into Failure: How to Make Mistakes That Work Website / YouTubeConnect:Email Questions & Feedback >>> thinkfast@stanford.eduEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn Page, Instagram, YouTubeMatt Abrahams >>> LinkedInStanford GSB >>> LinkedIn & TwitterChapters:(00:00:00) IntroductionMatt Abrahams introduces guest Amy Gallo, a workplace expert on communication and conflict.(00:01:00) The Role of Conflict in the WorkplaceThe benefits of conflict in professional settings and why not having enough conflict can be detrimental.(00:02:26) Facilitating Effective ConflictStrategies for creating productive conflict and the importance of normalizing conflict.(00:04:45) Frameworks for Navigating Unhealthy ConflictDetailed framework for addressing and transforming unhealthy conflicts into productive discussions.(00:11:56) The Power of Workplace FriendshipsHow workplace friendships can enhance job performance and personal satisfaction.(00:14:01) Balancing Friendships and Professional BoundariesAdvice on maintaining effective relationships without compromising professional integrity or favoritism.(00:16:53) The Final Three QuestionsAmy shares a conflict she handled effectively, a communicator she admires, and her recipe for successful communication.(00:20:01) ConclusionSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com. Episode 1334: Discover how Scott Young and Cal Newport refined their approach to career skill development in "A Subtle Mistake About How to Acquire Useful Career Skills." They initially overlooked the power of benchmark projects, which integrate real-world achievements into skill acquisition, leading to more tangible career advancements. This exploration of effective skill-building offers vital insights for anyone aiming to elevate their career. Read along with the original article(s) here: https://www.calnewport.com/blog/2019/11/15/a-subtle-mistake-about-how-to-acquire-useful-career-skills/ Quotes to ponder: "A big part of our course is executing a skill-building project. The goal is to cultivate rare and valuable skills which form the foundation for a successful career." "The problem is that a lot of these projects didn't generate spectacular results. Sure, the person might have felt good about deepening a skill, but these were rarely the projects that resulted in promotions, raises or transformations of a person's work." "Good benchmark projects are often scarier than drill-down projects. 'Getting better at research' is a lot more comfortable a goal to set than, 'Get my work published in a Top-5 journal.'" Episode references: Deep Work: https://www.amazon.com/Deep-Work-Focused-Success-Distracted/dp/1455586692 Learn more about your ad choices. Visit megaphone.fm/adchoices
Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com. Episode 1334: Discover how Scott Young and Cal Newport refined their approach to career skill development in "A Subtle Mistake About How to Acquire Useful Career Skills." They initially overlooked the power of benchmark projects, which integrate real-world achievements into skill acquisition, leading to more tangible career advancements. This exploration of effective skill-building offers vital insights for anyone aiming to elevate their career. Read along with the original article(s) here: https://www.calnewport.com/blog/2019/11/15/a-subtle-mistake-about-how-to-acquire-useful-career-skills/ Quotes to ponder: "A big part of our course is executing a skill-building project. The goal is to cultivate rare and valuable skills which form the foundation for a successful career." "The problem is that a lot of these projects didn't generate spectacular results. Sure, the person might have felt good about deepening a skill, but these were rarely the projects that resulted in promotions, raises or transformations of a person's work." "Good benchmark projects are often scarier than drill-down projects. 'Getting better at research' is a lot more comfortable a goal to set than, 'Get my work published in a Top-5 journal.'" Episode references: Deep Work: https://www.amazon.com/Deep-Work-Focused-Success-Distracted/dp/1455586692 Learn more about your ad choices. Visit megaphone.fm/adchoices
In choosing who to date, what job to pursue, or how to invest our money, most people are just looking for a reason to move forward. But according to Professor Ilya Strebulaev, we should be looking for something else: a reason to bail."The smartest venture capitalists ask a very different question from what most of us ask," says Strebulaev. Instead of asking “‘Why should we invest?', venture capitalists approach every new opportunity with [the] question: Why should we not proceed?” This contrarian mindset is at the heart of Strebulaev's new book The Venture Mindset, which reveals how the strategies of top VCs can help anyone make sharper decisions. In this episode of Think Fast, Talk Smart, Strebulaev joins host Matt Abrahams to discuss how the venture mindset can help anyone — investor or not — weigh alternatives, make decisions, and move forward without looking back.Episode Reference Links:Ilya Stebilaev: Website Stanford Profile: WebsiteIlya's Book: The Venture Mindset Venture Capital InitiativeArticle Ilya & Alex Dang wrote: 3 Things VCs Do That Can Help You Land Your Dream Job After Getting Laid Off Ilya's co-teacher for his Venture Capital class: Brian Jacobs Ep.41 Speak Like a Founder: How Successful Entrepreneurs Communicate to Their Teams YouTube / Website Ep.56 Lean Messaging: How Simple Messages Really Stick YouTube / WebsiteConnect:Email Questions & Feedback >>> thinkfast@stanford.eduEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn Page, Instagram, YouTubeMatt Abrahams >>> LinkedInStanford GSB >>> LinkedIn & TwitterChapters:(00:00:00) IntroductionHost Matt Abrahams introduces guest Ilya Strebulaev, founder of the GSB's Venture Capital Initiative and professor at Stanford Graduate School of Business.(00:00:53) The Venture MindsetInsights into the venture mindset as a new mental model for making smarter, quicker decisions.(00:02:22) Embracing FailureHow venture capitalists embrace and learn from failure to achieve success.(00:05:21) Decision-Making in Venture CapitalA unique approach to decision making based on what successful venture capitalists do.(00:07:34) Applying Venture Principles in Personal and Professional LifeVenture mindset principles that can help individuals in job transitions and personal growth.(00:10:05) Lessons from Teaching Venture CapitalIlya outlines key takeaways he hopes his students learn from his class, including thinking differently and networking effectively.(00:13:25) Passionate CommunicationUsing descriptive language to engage others, including mixing familiar terms with unique ones to enhance communication about passions(00:15:29) The Final Three QuestionsIlya shares how he has grown from writing his book, a communicator he admires, and three ingredients for successful communication.(00:18:59) ConclusionSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
A special live edition from the Me2We event at Stanford, where strategic communications expert and podcast host Matt Abrahams joins four distinguished faculty members from Stanford Graduate School of Business:Michelle Gelfand explores the dynamics of cross-cultural organizational behavior.Brian Lowery discusses the societal implications of racial perceptions.Deborah Gruenfeld reveals insights into power dynamics and personal presence.Zakary Tormala delves into the nuances of persuasive language.Episode Reference Links:Michelle Gelfand: WebsiteMichelle Gelfand Stanford Profile: Website Michelle Gelfand's Book: Rule Makers, Rule Breakers: How Tight and Loose Cultures Wire Our World Michelle Gelfand's Tight-Loose QuizBrian Lowery: Website Brian Lowery's Stanford Profile: Website Brian Lowery's Book: Selfless: The Social Creation of "You" Brian Lowery's Podcast: Know What You See Deborah Gruenfeld's Stanford Profile: Website Deborah Gruenfeld's Book: Acting With Power: Why We Are More Powerful Than We Believe Zak Tormala's Stanford Profile: Website Ep.67 What is Normal? How Culture Affects Communication Styles YouTube / Website Ep.84 Quick Thinks: How Others Define Us YouTube / Website Ep.11 The Science of Influence: How to Persuade Others and Hold Their Attention YouTube / Website Ep.12 It's Not What You Say It's How You Say It: How to Communicate Power Youtube / WebsiteConnect:Email Questions & Feedback >>> thinkfast@stanford.eduEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn Page, Instagram, YouTubeMatt Abrahams >>> LinkedInStanford GSB >>> LinkedIn & TwitterChapters:(00:00:00) IntroductionProducer Jenny Luna and host Matt Abrahams introduce a live episode featuring four Stanford GSB faculty members.(00:01:40) Navigating Conflicts and Negotiations in Diverse SettingsMichelle Gelfand discusses managing conflicts and negotiations in broader societal and cultural contexts.(00:04:51) Understanding and Managing DiversityBrian Lowery introduces the Stanford Institute on Race and outlines strategies for leaders to foster inclusivity and manage diverse workforces.(00:07:57) Dynamics of Power and InfluenceDeborah Gruenfeld shares the implications of power dynamics and how they shift from virtual to in-person interactions.(00:14:04) Persuasion and Effective CommunicationZakary Tormala gives insight into the use of pronouns in persuasive communication and the impact of language in shaping audience engagement.(00:18:44) Acting with Power in InteractionsDeborah Gruenfeld discusses her ongoing research on how power dynamics influence investor decisions in startup teams.(00:20:47) The Pursuit of MeaningfulnessBrian Lowery talks about his current focus on what makes life meaningful.(00:24:14) Cultural Tightness and LoosenessMichelle Gelfand explains her research on how cultures manage norms and rules, and the concept of "tight" and "loose" cultures.(00:28:52) Persuasive CommunicationZakary Tormala shares insights from his latest research on framing effects in communication.(00:32:13) Participant ReflectionsA Stanford LEAD participant shares experiences from Brian Lowery's class, emphasizing the importance of perspective-taking and trust in leadership.(00:33:15) ConclusionSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
So you want to lead your team toward innovation. Does that require that you know where you're going? Not according to Linda Hill.Hill is a professor of business administration at Harvard Business School whose research focuses on leadership and how organizations achieve innovation. When it comes to generating breakthrough ideas, Hill says it's less about a creative vision and more about stepping into the unknown. “Innovation [is] not about an individual coming up with a new idea,” she says. “Instead, innovation is the result of the collaboration of people with diverse expertise and diverse perspectives coming together, being able to collaborate, being able to experiment together and learn.”In this episode of Think Fast, Talk Smart, Hill and host Matt Abrahams discuss how leaders can foster cultures and environments where innovation thrives — where teams use communication and collaboration to “co-create the future.”Episode Reference Links:Harvard Business School Profile: Website Linda's books: Collective Genius: The Art and Practice of Leading Innovation Being the Boss, with a New Preface: The 3 Imperatives for Becoming a Great Leader Becoming a Manager: How New Managers Master the Challenges of Leadership Linda's article on the value of collaboration & conflict: Collective Genius Communicator Linda admires: Vineet Nayar + Employees First, Customers Second Connect:Email Questions & Feedback >>> thinkfast@stanford.eduEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn Page, Instagram, YouTubeMatt Abrahams >>> LinkedInStanford GSB >>> LinkedIn & TwitterChapters:(00:00:00) IntroductionHost Matt Abrahams introduces guest Linda Hill, an expert in leadership development and innovation from Harvard Business School.(00:01:10) Leading for Innovation vs. Leading for ChangeFundamental differences between leading for innovation and for change, and the unique challenges required for innovation.(00:02:53) Creating a Culture of InnovationThe essential components of a culture that promotes innovation, with focus on communication and collaboration.(00:06:21) The Role of Shared Values and Purpose in InnovationShared values, and the distinction between vision and purpose within innovative organizations.(00:09:43) Communication's Impact on InnovationHow effective communication facilitates innovation, including strategies for engaging diverse teams and the significance of storytelling.(00:14:30) Conflict and Creativity in Collaborative EnvironmentsThe value of conflict in innovation, and how managing disagreements and diverse viewpoints can lead to more creative solutions.(00:16:06) The Final Three QuestionsLinda Hill shares practices to foster collaboration with others, a communicator she admires, and her ingredients for successful communication.(00:19:54) ConclusionSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Preparing to speak in front of a skeptical audience is more than thinking about objections beforehand – there are specific techniques you can use to respond to these challenging situations without sounding defensive, evasive, or dismissive. Here, we offer a few key tips for how to handle skepticism with aplomb.In this podcast, host Matt Abrahams and Stanford GSB lecturer Burt Alper share how to prepare for these challenges from your audience and discuss the importance of tactics like acknowledging audience input, reframing responses, and how to remain cool, collected, and credible.Episode Reference Links:Burt Alper: WebsiteStanford Profile: Website Ep.102 Create a Presence: How to Communicate in a Way Others Can Feel: Website / YouTube Ep.70 Keep 'Em Coming: Why Your First Ideas Aren't Always the Best: Website / YouTube Original Episode - Ep.5 From Monologue to Dialogue: How to Handle a Skeptical Audience: Website / YouTubeConnect:Email Questions & Feedback >>> thinkfast@stanford.eduEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn Page, Instagram, YouTubeMatt Abrahams >>> LinkedInStanford GSB >>> LinkedIn & TwitterChapters:(00:00:00) IntroductionHost Matt Abrahams introduces the episode and guest Burt Alper, a fellow strategic communication lecturer at Stanford GSB(00:00:55) Handling Direct ObjectionsConfronting direct objections during presentations, particularly in professional settings like executive meetings or at the GSB.(00:02:37) Preparation for ObjectionsThe importance of preparation when anticipating objections and strategies for foreseeing potential pushbacks.(00:03:50) Emotional vs. Logical ObjectionsDistinctions between emotional and logical objections and how these types of objections manifest in conversations.(00:06:09) The Power of ReframingThe technique of reframing in objection handling and altering the context of a conversation to address concerns without conceding.(00:08:17) The Role of ParaphrasingParaphrasing as a critical skill for clarifying and addressing objections, with the benefits of accurately restating concerns to ensure mutual understanding.(00:12:11) The Final Three QuestionsBurt Alper shares the best communication advice he's received, a communicator he admires, and his ingredients for successful communication.(00:14:55) ConclusionSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Whether you're looking to boost your productivity, find more joy in your work, or simply be more present in the moment, you need flow — and research by Assistant Professor David Melnikoff could help you find it.Melnikoff investigates how we pursue our goals, and how flow — the state of being totally immersed and engaged in what we're doing — can help us achieve them. According to him, flow isn't necessarily about enjoying a task or activity for its own sake, but more about the process of discovery that unfolds as we take action in the face of uncertainty. “The source of flow is engaging in an activity that allows you to reduce uncertainty about your future, engaging in actions that reduce possible future outcomes, or ideally, eliminate all possible future outcomes except for one,” he says. With each action that we take, the path before us narrows, leading us more directly to the goal that we've set.In this episode of Think Fast, Talk Smart, Melnikoff shares why uncertainty presents us with the opportunity to step into the flow state, to experience more focus and engagement, and to supercharge our goal pursuit and performanceEpisode Reference Links:David Melnikoff: WebsiteDr. Laurie Santos (Communicator Melnikoff admires) The Happiness Lab Podcast — Dr. Laurie Santos (Podcast of communicator Melnikoff admires) Ep.59 From Dreaming to Doing: How We Set and Achieve Goals Website / YouTube Ep.104 How to Change: Building Better Habits and Behaviors (And Getting Out of Your Own Way Website / YouTubeConnect:Email Questions & Feedback >>> thinkfast@stanford.eduEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn Page, Instagram, YouTubeMatt Abrahams >>> LinkedInStanford GSB >>> LinkedIn & TwitterChapters:(00:00:00) IntroductionHost Matt Abraham welcomes guest David Melnikoff, an assistant professor of organizational behavior at Stanford GSB and an expert on flow and goal achievement.(00:00:40) Understanding Flow and Its BenefitsThe definition of flow and the reversal of the usual dynamic of goal pursuit.(00:02:20) Achieving and Maintaining FlowMisconceptions about achieving flow and the role of reducing uncertainty in engaging activities. (00:06:22) Flow in Business and LeadershipApplying flow principles to business, emphasizing the structuring of tasks and goals to induce flow through uncertainty reduction. (00:08:39) Personal Applications of Flow for Goal PursuitHow to utilize flow principles to set and achieve goals with advice on framing tasks to maximize uncertainty and flow. (00:11:03) Collaborative Flow and CommunicationThe potential for shared flow experiences in collaborative settings and the role of communication in facilitating flow.(00:13:05) Goal Setting and Achievement AdviceAdvice on goal setting, advocating for goals with a degree of uncertainty to enhance engagement and likelihood of entering a flow state.(00:14:43) The Final Three QuestionsDavid Melnikoff shares how he invites flow into his life, a communicator he admires, and his recipe for communication.(00:16:17) ConclusionSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
From the way you communicate, to the way build your life and career, Graham Weaver, MBA '99, says it's about “giving yourself permission to fully be yourself. You can never go wrong when you're saying your truth.”Weaver is a lecturer in management, a GSB alum, and the founder and a partner of Alpine Investors. He stresses the importance of direct communication, highlighting how avoiding it can lead to wasted time, energy, and even financial losses. Reflecting on his own experiences in private equity, Weaver admits to struggling with being conflict-averse and not speaking his truth directly, which resulted in getting into bad deals and big losses for his company. “People think that by being indirect, they're being kind, but all they're doing is creating confusion,” he says. “Clarity is compassionate. Even if it's not what they want to hear, the more direct and clear you can be, the more compassionate that is for the other person.”In this episode of Think Fast, Talk Smart, Weaver and host Matt Abrahams explore how being true to oneself not only fosters personal fulfillment but also enables us to show up better for others. Authenticity and self-belief lay the foundation for effective communication, leadership, and ultimately, success.We are nominated for a prized Webby award. We'd really appreciate you voting for us at: fastersmarter.io/webby Voting ends on April 18th.Episode Reference Links:Graham Weaver: WebsiteLast Lecture Series: How to Live an Asymmetric Life (Link to Graham's Last Lecture)H. Irving Grousbeck (Stanford profile of Graham's mentor and communicator he most admires)Ep.82 - It's Not About You: Why Effective Communicators Put Others First YouTube / Website Ep.118 - Maximizing Your Personal Brand: Communicating Who You Are to Help Get What You Want YouTube / WebsiteConnect:Email Questions & Feedback >>> thinkfast@stanford.eduEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn Page, Instagram, YouTubeMatt Abrahams >>> LinkedInStanford GSB >>> LinkedIn & TwitterChapters:(00:00:00) IntroductionMatt Abrahams introduces guest Graham Weaver, a Stanford alum and lecturer in management at GSB.(00:0:43) Interpersonal and Intrapersonal Skills in BusinessHow skills like understanding personal dreams and overcoming limiting beliefs play a critical role in business success.(00:04:58) Living an Asymmetrical LifeLiving an asymmetrical life, including the importance of doing hard things, pursuing your passions, committing long-term, and writing your own story.(00:10:10) Lessons from Taylor SwiftBusiness and personal inspiration from Taylor Swift's response to professional setbacks, highlighting her work ethic and resilience.(00:13:04) Personal Growth and EnlightenmentGraham's journey towards enlightenment and the practices he adopts to improve his personal and professional life.(00:16:08) The Final Three QuestionsGraham shares what differentiates an exceptional from average leader, a communicator he admires and his ingredients for successful communication.(00:21:05) ConclusionSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
If communication is like painting, words are the primary colors. But to convey deeper meaning, we need a broader color palette, which Dana Carney says requires the mastery of nonverbal communication.We often focus on the words that we say when honing our communication, but according to Carney, there are many instances “where nonverbals start to be more meaningful than verbals.” A professor at Berkeley's Haas School of Business and the George Quist Chair in Business Ethics, Carney researches the nonverbal ways in which we communicate our biases, our preferences, our power, and our status.As Carney explores in her forthcoming book, The Five Nonverbal Rules of Power, there are several key areas of nonverbal behavior that we need to grasp in order to fully tap our potential as communicators. In this episode of Think Fast, Talk Smart, she and host Matt Abrahams discuss how to read the nonverbal communication of others — and how to gain control of the nonverbals we express to the world.Think Fast, Talk Smart is a podcast produced by Stanford Graduate School of Business. Each episode provides concrete, easy-to-implement tools and techniques to help you hone and enhance your communication skills.Episode Reference Links:Dana Carney: WebsiteEp.12 - It's Not What You Say, It's How You Say It: How to Communicate Power Website / YouTube Ep.16 - How to Craft Your Body Language When Confronting Objections Website / YouTube Connect:Email Questions & Feedback >>> thinkfast@stanford.eduEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn Page, Instagram, YouTubeMatt Abrahams >>> LinkedInStanford GSB >>> LinkedIn & TwitterChapters:(00:00:00) IntroductionMatt Abrahams introduces guest Dana Carney, an expert in nonverbal communication.(00:01:12) Understanding Nonverbal CommunicationFoundational aspects of nonverbal communication, dividing it into perception and expression, and emphasizing the importance of facial expressions and body language.(00:02:11) The Nonverbal Rules of PowerHow nonverbal communication influences perceptions of power and status and the concept of the "five nonverbal rules of power".(00:04:37) Cultural and Contextual VariationsThe impact of culture and context on nonverbal cues, discussing how cultural differences can alter the interpretation of behaviors such as eye contact and proximity.(00:08:10) The Balance Between Verbal and Nonverbal CommunicationVerbal versus nonverbal communication and its significance especially in contexts where honesty or bias might be in question.(00:09:15) Achieving Communication Goals Through NonverbalsHow understanding nonverbal cues can help individuals achieve specific social interaction goals.(0012:51) Enhancing Nonverbal Communication SkillsPractical advice for becoming more aware of one's nonverbal communication, including self-observation and seeking feedback from others.(00:16:13) The Final Three QuestionsDana shares a nonverbal behavior that demonstrates confidence, a communicator she admires, and her recipe for successful communication.(00:21:09) ConclusionSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Disagreement and conflict may look the same on the surface, but the two concepts are, in fact, very different. According to Julia Minson, knowing how these notions differ is crucial to how you approach them. In this episode of Think Fast Talk Smart, Minson and strategic communication lecturer Matt Abrahams delve into the intricacies of conflict and disagreement. Minson, an associate professor of public policy at the Harvard Kennedy School and Stanford University alumna, also shares her expertise on decision-making and conflict negotiation. Minson emphasizes the need for genuine curiosity and receptiveness in communication to foster productive dialogue.Think Fast, Talk Smart is a podcast produced by Stanford Graduate School of Business. Each episode provides concrete, easy-to-implement tools and techniques to help you hone and enhance your communication skills.Episode Reference Links:Julia Minson: WebsiteUnderestimating Counterparts' Learning Goals Impairs Conflictual Conversations (Julia's study about people's goals when talking to those they disagree with)To have better disagreements, change your words (Article by Julia about HEAR)Ep.30 - Dissolve Disagreements: How Communication Impacts Conflict: Website / YouTube Ep.72 - Quick Thinks: Talk it Out - How to Successfully Negotiate and Resolve Conflict: Website / YouTubeConnect:Email Questions & Feedback >>> thinkfast@stanford.eduEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn Page, Instagram, YouTubeMatt Abrahams >>> LinkedInStanford GSB >>> LinkedIn & TwitterChapters:(00:00:00) IntroductionMatt introduces guest Julia Minson, who is an expert in decision-making, conflict negotiation, and the psychology of disagreement.(00:00:54) Journey into Conflict and Disagreement ResearchJulia gives insight into her background and what led her to research disagreement and conflict.(00:01:55) Distinguishing Between Disagreement and ConflictThe difference between disagreement and conflict, and why understanding this distinction is crucial for effective communication.(00:04:12) Strategies for Disagreeing BetterPractical advice on how to disagree constructively without escalating to conflict, focusing on expressing and acting with curiosity.(00:07:05) Demonstrating Curiosity and Conversational ReceptivenessTactics for showing curiosity and conversational receptiveness, including using the HEAR acronym to maintain constructive dialogues.(00:14:38) Managing ConflictManaging and navigating conflict, emphasizing emotional readiness and the importance of choosing battles wisely.(00:18:25) The Final Three QuestionsJulia shares personal experiences with conflict and disagreement, a communicator she admires, and her recipe for successful communication.(00:22:48) ConclusionSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Why deep connection with others starts by connecting more deeply with ourselves.How are you feeling right now? According to Celine Teoh, we all need to ask ourselves that question more often — and be more precise in how we answer it.Teoh is a facilitator of the course Interpersonal Dynamics, one of Stanford Graduate School of Business's most iconic classes. In her work with students and as a CEO coach, Teoh encourages people to get better acquainted with their feelings. “Feelings are data,” she says. “In the rest of our logical lives, we would never make decisions on bad or highly abstract data. But we'll do that with feelings.”In this episode of Think Fast, Talk Smart: The Podcast, Teoh and host Matt Abrahams discuss how developing greater emotional awareness can help us achieve more agency and empathy in our personal and professional lives.Think Fast, Talk Smart is a podcast produced by Stanford Graduate School of Business. Each episode provides concrete, easy-to-implement tools and techniques to help you hone and enhance your communication skills.Episode Reference Links:Celine Teoh: WebsiteInterpersonal Dynamics (Program at GSB Celine facilitates)Connect - Building Exceptional Relationships (Book by Carol Robin that Celine recommends)The Gottman Institute (Website for John Gottman, whose research Celine mentions and is referenced in the Interpersonal Dynamics course)Ep.77 - All the Feels: The Personal and Professional Power of Emotional Awareness: YouTube / WebsiteConnect:Email Questions & Feedback >>> thinkfast@stanford.eduEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn Page, Instagram, YouTubeMatt Abrahams >>> LinkedInStanford GSB >>> LinkedIn & TwitterChapters:(00:00:00) IntroductionHost Matt Abrahams introduces guest Celine Teoh and the episodes' focus on the value of emotions in communication.(00:01:09) Discovering Self Through Interpersonal DynamicsOverview of the Interpersonal Dynamics course at Stanford GSB, also known as "touchy feely"(00:03:48) Integrating “Touchy Feely” in Logical and Action-Oriented EnvironmentsIncorporating empathy and emotional connection in organizations that prioritize logic and action.(00:05:47) Enhancing Connection and EmpathyAdvice on building connections with others, including the importance of being clear and embracing vulnerability.(00:08:36) Managing Conflict with EmpathyApproaching challenges and conflict at work in a way that maintains and strengthens relationships.(00:11:29) Enhancing Empathy, Feedback, and Communication SkillsGuidance for improving empathy, seeking feedback, and honing communication skills.(00:13:52) The Final Three QuestionsCeline Teoh shares the best communication advice she has received, a communicator she admires, and outlines her first three ingredients for successful communication.(00:17:07) ConclusionSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Leveraging AI to unlock new levels of creativity and communication innovationJoin Matt Abrahams with creativity and innovation experts Jeremy Utley and Kian Gohar to explore the transformative potential of AI in the realms of creativity and problem-solving. If you treat artificial intelligence like an oracle, you'll likely be disappointed. But if you treat it like a teammate, Utley and Gohar say you'll be surprised just how helpful a collaborator it can be.Utley, an adjunct professor at the Stanford d.school, and Gohar, a bestselling author, keynote speaker, and futurist, have researched how teams can integrate AI into existing workflows to generate more creative ideas and streamline problem-solving. As they've found, large language models (LLMs) like ChatGPT can be powerful tools for innovation. But without knowing how to implement them, “Most teams leave the vast majority of their innovation potential on the table,” Utley says. In a new white paper, he and Gohar illuminate the path teams can take to use generative AI as a “conversation partner” and transform their brainstorming efforts as a result.In this episode of Think Fast, Talk Smart, Utley and Gohar discuss how innovators can stop viewing AI as a magic 8-ball, and start treating it as a companion — one ready to roll up its sleeves and dig deep for new ideas.Think Fast, Talk Smart is a podcast produced by Stanford Graduate School of Business. Each episode provides concrete, easy-to-implement tools and techniques to help you hone and enhance your communication skills.Episode Reference Links:Jeremy Utley: WebsiteJeremy's book: IdeaflowKian Gohar: Website + GeolabKian's book: Competing In The New World Of WorkFIXITHBR article by Jeremy and Kian: Don't Let Gen AI Limit Your Team's CreativityEp.70 - Keep 'Em Coming: Why Your First Ideas Aren't Always the Best: YouTube / Website Ep.77 - Quick Thinks: AI Has Entered the Chat: YouTube / Website Communicators Kian admires:Peggy Noonan + Declarations at The Wall Street Journal Sam Horn + Tongue Fu!: How to Deflect, Disarm, and Defuse Any Verbal ConflictConnect:Email Questions & Feedback >>> thinkfast@stanford.eduEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn Page, Instagram, YouTubeMatt Abrahams >>> LinkedInStanford GSB >>> LinkedIn & TwitterChapters:(00:00:00) Introduction to Utley & GoharMatt Abrahams introduces guests Jeremy Utley and Kian Gohar, and their respective books.(00:01:02) Motivation Behind the Study on AI's ImpactAI's impact on creativity and problem-solving, including an experiment involving human ideation with and without AI assistance.(00:03:32) Research Findings on AI and InnovationSpecific practices to effectively use AI in teams for idea generation and the counterintuitive feelings associated with AI-assisted work.(00:04:37) The Counterintuitive Nature of AI AssistanceWhy teams that used AI effectively felt worse about their work, and the importance of adjusting work processes to incorporate AI as a collaborative tool.(00:07:59) The FIXIT Methodology for AI CollaborationThe FIXIT methodology, a five-step process to enhance collaboration with AI.(00:12:29) Enhancing Conversations with AIImproving conversations with AI, including using audio messages for interaction and exploring different large language models for varied inputs.(00:17:45) The Final Three QuestionsJeremy Utley offers a starting point for individuals new to ChatGPT, and Kian Gohar shares two communicators he admires and his three ingredients for successful communication.(00:22:57) ConclusionSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
The ways supercommunicators operate and how to emulate their techniques.Across more than 130 episodes, Think Fast, Talk Smart has touched a lot on what it takes to be a good communicator. But what about reaching that next level? What about being a “supercommunicator”? Supercommunicator is a term used by Pulitzer Prize winning journalist and author Charles Duhigg in his latest book, Supercommunicators: How to Unlock the Secret Language of Connection. In this podcast episode, Abrahams and Duhigg explore the precise techniques that distinguish a good communicator from a “supercommunicator:” traits such as active listening; looping for understanding to demonstrate genuine engagement; and identifying what someone is truly feeling, underneath what they actually say.Episode Reference Links:Charles Duhigg: WebsiteCharles Duhigg: BooksDuhigg's New Yorker articleThalia Wheatley's research study: The Repurposed Social Brain Nicholas Epley's research paper: Overly Shallow?: Miscalibrated Expectations Create a Barrier to Deeper ConversationAlison Wood Brooks' research paper: The Conversational Circumplex: Identifying, Prioritizing, and Pursuing Informational and Relational Motives in ConversationMichael Yeomans' research paper: It Helps to Ask: The Cumulative Benefits of Asking Follow-Up QuestionsSheila Heen's research project: Harvard Negotiation ProjectEp.92 - No Regrets: How to Take Risks: YouTube / Website Ep.82 - It's Not About You: Why Effective Communicators Put Others First: YouTube / Website Ep.103 - Simple is a Superpower: How to Communicate Any Idea to an Audience: YouTube / WebsiteConnect:Email Questions & Feedback >>> thinkfast@stanford.eduEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn Page, Instagram, YouTubeMatt Abrahams >>> LinkedInStanford GSB >>> LinkedIn & TwitterChapters:(00:00:00) IntroductionHost Matt Abrahams introduces guest Charles Duhigg and his new book Super Communicators.(00:01:26) Transition from Habits to CommunicationDuhigg shares how personal experiences and a desire to understand human interactions motivated him to explore communication.(00:02:51) The Neuroscience of Connection The neuroscience behind successful communication and the role of neural entrainment in establishing connection and understanding.(00:04:21) Storytelling as a Powerful Communication ToolThe importance of storytelling in communication and how stories foster empathy and engagement.(00:06:16) Identifying and Aligning Conversation Types Three types of conversations (practical, emotional, social) and the necessity of aligning conversation types for effective communication.(00:08:07) Practices of Super Communicators Insights into the habits of super communicators, including their approach to recognizing conversation types and the importance of deep listening.(00:15:02) Navigating Conflict Through Effective Communication Managing conflictual conversations with a focus on listening, understanding, and managing control dynamics.(00:20:50) Challenges of Online Communication Challenges and strategies for communicating in online and virtual settings.(00:25:04) The Craft and Impact of StorytellingApproaches to storytelling and its significance in making complex ideas memorable and engaging.(00:29:06) Developing New Communication Habits New communication habits developed from Duhigg's research and their impact on personal and professional interactions.(00:31:02) The Final Three QuestionsCharles Duhigg discusses the importance of deep questions, the communicator he most admires, and his recipe for successful communication.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Effective and productive teams and relationships are based on the ability to communicate safely and to fail successfully. In this episode, Amy Edmondson, a professor at Harvard Business School and author of The Right Kind of Wrong: The Science of Failing Well, shares profound insights on the different types of failure—basic, complex, and intelligent—and their implications for learning and innovation. In her conversation with host and Strategic Communications lecturer Matt Abrahams, Edmonson opens up about her struggles with failure, highlighting the importance of moving from rumination to reflection. This episode offers listeners a comprehensive guide to fostering an environment where failure is not feared but embraced as a crucial step toward growth and success.Episode Reference Links:Amy Edmondson: WebsiteAmy's Books: The Fearless Organization & Right Kind of Wrong Amy's paper with Ingrid Nembhard: Making it Safe: The Effects of Leader Inclusiveness Amy's admired communicator Nicolai Tangen's podcast: In Good CompanyEp.26 - Words Matter: How to Make Your Communication Inclusive: Website / YouTubeEp.112 - From Mistakes to “Missed Takes” : Youtube Connect:Email Questions & Feedback >>> thinkfast@stanford.eduEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn Page, Instagram, YouTubeMatt Abrahams >>> LinkedInStanford GSB >>> LinkedIn & TwitterChapters:(00:00:00) IntroductionMatt Abrahams introduces guest Amy Edmondson and her new book the Right Kind of Wrong: The Science of Failing Well.(00:01:38) Psychological Safety Communication StrategiesThe concept of psychological safety and its role in fostering open communication and risk-taking within teams.(00:05:36) Leader's Role in Creating a Safe EnvironmentA leader's role in acknowledging vulnerability and creating a culture of appreciation for candid feedback.(00:08:27) Empowering Every Team MemberBenefits of empowering every team member to contribute to psychological safety.(00:10:46) Understanding FailureThe importance of psychological safety in admitting mistakes and exploring the concept of failure.(00:14:07) Communicating About FailureHow leaders can effectively communicate about failures to encourage team learning and resilience. (00:18:34) Unequal Opportunity to FailThe unequal opportunity to fail, particularly for underrepresented groups.(00:20:39) The Final Three QuestionsAmy Edmondson shares her challenges with failure, a communicator she most admires, and three ingredients to a successful communication recipe.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Why resistance isn't always a bad thing.Friction — that's Professor Huggy Rao's metaphor for the forces that hamper workplace efficiency. But as he says, some friction can be helpful — if you know how to use it.In his book, The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder, Rao and coauthor Robert I. Sutton explore how operational obstacles show up in the workplace and, more importantly, what we can do about them. Through what Rao calls “friction fixing,” leaders can “take out the bad friction to make the right things easy to do [and] put in good friction to make the wrong things harder [to do].”As Rao discusses with host Matt Abrahams on this episode of Think Fast, Talk Smart, leaders can eliminate bad friction through good communication. “Communication matters a lot,” he says. “The simple rule is, make sure a 10-year-old can understand it on the first try.”Episode Reference Links:Huggy Rao: Website Huggy's Books: The Friction Project, Scaling Up Excellence, & Market Rebels Huggy's Successful Communication Recipe - “Ah! Aha! Haha!” by Ramji Raghavan Ep.14: Be Better at Work: How to Communicate Better with Coworkers and Employees: Website / YouTubeConnect:Email Questions & Feedback >>> thinkfast@stanford.eduEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn Page, Instagram, YouTubeMatt Abrahams >>> LinkedInStanford GSB >>> LinkedIn & TwitterChapters:(00:00:00) IntroductionHost Matt Abrahams introduces guest, Huggy Rao, and his latest book on the importance of focusing on friction to become our best selves.(00:01:24) Scaling Mindsets and CommunicationInsights on scaling excellence and the critical role of simple communication in fostering the right mindset.(00:04:28) AstraZeneca: Scaling SimplificationA case study on simplification efforts at AstraZeneca & the gift of time that they gave their employees.(00:08:49) Understanding Friction: Terrible and WonderfulThe dual nature of friction, highlighting its role as both a hindrance and a catalyst for decision-making. (00:11:05) Jargon MonoxideComplicated jargon's impact on organizations, and the need for simplicity in communication.(00:13:03) The Art of StorytellingThe benefits & goals of storytelling, creating moral elevation & emotional connection.(00:15:12) Job Titles and AccountabilityAn experiment on the impact of personalized job titles on team performance and accountability in tech startups and the introduction of “good friction”.(00:17:57) The Final Three QuestionsHuggy shares his strategy for reducing friction in his life, a story about the communicator he most admires, Saul Alinsky, and his three ingredients for a successful communication recipe, Aah! Aha! Ha-Ha!See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
“Simple language, forceful language, vivid language, and keeping it simple and direct,” says Professor Jeffrey Pfeffer, are all powerful tools to strengthen your communication.Host and Stanford Graduate School of Business lecturer Matt Abrahams interviews Pfeffer, the author many books, including Power: Why Some People Have It and Others Don't, about the verbal and nonverbal ways we can harness, or give away, our authority when we're speaking to others. Pfeffer is also the host of the podcast Pfeffer on Power and teaches the Stanford GSB online course Discover the Paths to Power. Think Fast, Talk Smart is a podcast produced by Stanford Graduate School of Business. Each episode provides concrete, easy-to-implement tools and techniques to help you hone and enhance your communication skills.Episode Reference Links:Jeffrey Pfeffer's podcast: Pfeffer on PowerJeffrey Pfeffer's books: Dying for a Paycheck & Power: Why Some People Have It and Others Don'tStanford GSB Online Course: Discover the Paths to PowerEp 12, Deb Grunfeld: YouTube / WebsiteEp 44, Melissa Jones Briggs: YouTube / WebsiteConnect:Email Questions & Feedback >>> thinkfast@stanford.eduEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn Page, Instagram, YouTubeMatt Abrahams >>> LinkedInStanford GSB >>> LinkedIn & TwitterChapters:(00:00:00) IntroductionMatt Abrahams introduces the episode, highlighting the importance of power and presence in communication.(00:01:31) Defining Power and StatusJeffrey Pfeffer shares his definition of power and status, emphasizing their significance in achieving goals despite opposition.(00:02:45) Nonverbal & Verbal Behaviors to Communicate PowerSpecific behaviors that convey power, and those to avoid.(00:05:46) Emotion and PowerPfeffer explores the role of emotion in conveying power, highlighting the effectiveness of displaying strong emotions like anger and passion.(00:09:11) Virtual CommunicationStrategies for projecting competence and higher status in virtual communication are discussed, emphasizing the importance of appearance and framing on video calls.(00:10:55) Communicating Across Power LevelsJeffrey Pfeffer advises on crafting concise, powerful messages for communication with higher-status individuals, emphasizing the importance of directness and presentation in person.(00:12:06) Tailoring Messages with FlatteryPfeffer suggests beginning communications with flattery, highlighting its effectiveness in making the recipient more receptive to your message.(00:13:33) The Importance of ‘Warming Up'Why we should warm up physically and vocally before important communications.(00:16:33) The Final Three QuestionsPfeffer shares his best communication advice in a concise slide title, the communicators he “admires”, and his three ingredients for a successful communication recipe.(00:19:20) Conclusion and AppreciationSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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