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For a full transcript of this episode, click here. This inbetweenisode is me geeking out, so if that's not your thing, you've been warned. There's a term I'd like to encourage anyone interested to look up. It's the narcissism of small differences. It explains a lot. The narcissism of small differences is the idea that those who, maybe in theory, should be friends/BFFs working side by side toward the same major goal are not. We divide ourselves into these micro-camps. Why? It's a thing to get really narcissistic about small differences. Consider vegans and vegetarians who are so often all up in each other's business in really nasty ways. Who knew whether or not someone decides to eat cheese could create such enmity? Or there's subreddits on Reddit dedicated to people fighting about fantasy football. You would think that everyone who plays fantasy football would be friends, except … not. There are apparently major schisms in the fantasy football world. Or consider branches of the same religion who are at war with one another. Consider people in the same political party fracturing over who is the very most whatever … pick something. So, now let's talk about the narcissism of small differences and how it's relevant when we're thinking about helping patients in the United States get better healthcare for an affordable price. We have these gigantic corporate entities right now very industriously vertically integrating to control supply chains and cornering markets buying up physician practices and using every trick in the book to extract maximum profitability from patients and taxpayers and employers. Achieving some kind of tipping point where these incredibly well-orchestrated and well-funded profit machines are driven back will only happen when enough people, individuals, amass behind that tipping point. It will take more than a village. And my ardent request here is to—I don't know—we quit it with the narcissism of small differences. Do not succumb. “When you cling to ‘my way' you preclude your ability to synthesize, cooperate, support, or even—in [some] extreme cases—peacefully co-exist with other members of your tribe. You destroy a fundamental reason for belonging in the first place: community.” That last bit was a quote from a blog post by Frances Cole Jones. I love the community who I interact with most on LinkedIn, and there's also some Listservs and some Slack groups that I love. Even X and Threads, for the most part, are lovely nests of great people trying to understand one another and further a common cause. I guess when you get into the kind of wonky stuff that you and I get into, there's a finite group of us who are even reading these Tweets or posts or whatever they are. It's a “small junior high school,” as one of my clients used to call it a long time ago. But there's also often enough that somebody who swoops down and in the name of ... something … slams a 95% aligned cause. It's like two people agreeing on the restaurant to go to lunch, but one wants to go there and get a rice dish or because it's closer to their house and the other wants to go there because the restaurant serves a great tortilla—and the two of them fight over what's the right reason to go to that restaurant or what the best item is on the menu. This is literally a metaphor that describes some of the sniping that I have seen, that you have seen amongst mostly aligned folks trying to figure out how to put patients over profits. I mean, guys, go to the restaurant. Once you're there, you can place separate orders. Work together to just get to the restaurant. It's certainly easier to say than do, but if we're aware of this and we focus on the points of agreement and maybe just think a little bit about whether the points of difference really even matter—in real life, not theoretical philosophy life—because a lot of times, they don't. And then divided we fall. I think a lot about small difference narcissism-ing when someone comments derisively that a post or an article puts too much emphasis on … I don't know, transparency or employers or mental health or … pick something. But here's the thing: In the village, everybody is gonna have different number one priorities. That's why it takes a village. Maybe I'm wrong, but I'm thinking it's not a zero-sum game. Just because someone is angling hard for patient empowerment or consumerism or whatever doesn't make it harder for anybody else to promote patient health literacy or better quality measures or integrated behavioral health. Probably it will make it easier, since both are trying to figure out how to put patients over profits. Both are pushing in the same direction, albeit one is headed northwest and the other one might be angled really far northeast. Point is, everybody will get momentum as long as we're all roughly headed northbound. Now, caveat and sidebar: There are people emphasizing things because they're actually working on them, and then there are people promoting things because it's good marketing. Jeff Hogan wrote about this at the beginning of January, and I agree with him here. Here's what he had to say, and then I'm gonna connect it back to what I think is a really important point about the narcissism of small differences. Jeff wrote: Over the course of the last month [I have] been asked no fewer than 20 times about exactly which conferences [I am attending] … this year. … All of my conference intentions are focused on one question: What will this conference do to promote a complete change in our healthcare paradigm … focused on superior [patient] access and outcomes as well as payment reform and care transformation? Said a different way, is this conference literally a honey pot for those who have screwed up the existing system and who are merely virtue signalling …? Who is speaking at this conference? Is it representatives of the same health systems and the same payors [and perpetuating] legacy moats and monopolies or is it a conference promoting change makers, risk takers and provider models and systems embracing risk and [healthcare] transformation? … What kind of change and innovation ever came out of an echo chamber? Challenging my friends and healthcare influencers to think carefully about their choices. Conferences create the opportunity to leverage great ideas and movements. We're finally seeing first followers having expanded influence. Are you one of them? So, talking about that conference that happens at the beginning of January, I heard that a CEO of a major PBM (pharmacy benefit manager) stood up in front of that room and used the word transparency or a synonym six times in five minutes. Check out this LinkedIn post/video and this article as to why my eyebrows are sky-high on what transparency actually means for the CEO when you look at what this PBM is actually doing. If you look at quarterly reports again of some of these big entities, the cover of that annual report has lots of wonderful patient-centric words on it—while if you look at how those entities are actually making money, it is in direct conflict with those words. Now, there's always going to be nuances here … always. And that's what makes this very subjective and very personal. Everyone doing well by doing good is going to have a marketing statement, and it wouldn't be a marketing statement if it didn't sound amazing, right? The nuance or the question is: To what degree are they actually achieving that marketing statement? What's the line that separates pure spin from an acceptable level of achievement of the marketing statement? Because we want to support the organizations that are trying here while, at the same time, make sure that we're kind of quarantining those who are just all talk in ways that confuse the marketplace and don't help patients get affordable quality healthcare, just like Jeff just said. I gotta say, sometimes I struggle here myself. This is why I wrote a manifesto (EP399 and EP400). And you might struggle, too. It's probably no coincidence that sometimes the loudest individuals advocating for patients over profits are retired. And, throwing no shade here, I love the whistleblowing and the truth telling. But I think we have to be a little careful because who is actually gonna do the changing and the tipping point reaching are those who are still working for a living on or about the healthcare industry. And when I say “working for a living,” I mean we're taking money and putting it in our pockets. We need to pay the rent and go on vacation every now and then. And we need money to pay for our family's healthcare. If we didn't take money, if we just volunteered, that cash might have funded more patient care or maybe made that care or premiums more affordable. Every one of us is a cost center if we think about it from the standpoint of the patient or plan member. Every one of us. If you did it for free, the money could accrue to patients, right? I also keep in my mind that there are, for sure, individuals within any of these profit-seeking, financially motivated, maybe not patient-motivated organizations; and these individuals have a job to do the good that that organization is doing. These are the ones who are actually working on pilots that actually work or doing work with social determinants of health or behavioral health that are actually (again) working. While I dislike the overall impact potentially of the one who is paying their paycheck, I gotta keep in mind that the more successful this individual is within that corporate entity, the more good that that entity is gonna wind up doing. I think about this because, again, my main concern is doing better by patients, helping the sort of insurgents within some of these entities. These entities should be held accountable, no doubt; but the people who work within them should—I don't know—I still want to encourage them to do better. The goal is to help patients, not catch up some good people in a quest to punish their boss. So, it's always a matter of degrees. It's always nuances. It's always how much value got delivered back for the dollars that we took in compensation for the work that we did. What did the work we do add up to? In my personal case—and I covered this in the manifesto (again, EP399 or EP400)—I worked really hard, by the way. I was sweating bullets when I was creating that manifesto. I was not sure whether I was gonna get skewered. It really was hard, and it took some major soul searching to create (again, EP399 and EP400). What I try to do, I usually shoot for trying to get patients better outcomes in a way that is cost neutral. The work that I do most of the time (ie, my day job) is probably not gonna lower costs. It's not gonna lower costs. It's just not within the parameters of what I do, and it's not within the parameters of my expertise. Others who I count on to do their thing here, they might be working the opposite angle—the care might be the same, but costs are reduced. Again, a fine way to go. Maybe some of you have figured out how to get patients better care at lower costs. That's the holy grail … and big kudos. But not everybody can do it. It's just not possible a lot of times on any number of levels that we don't have time to get into today. Again, all of this is why I wrote my manifesto for how I reconcile my own self and determine what “having personal integrity” means to me and for me and also for my company. And maybe over the years I've made some choices that I wouldn't make again—but those choices ultimately have wound up funding this podcast, so maybe that's my redemption potentially. I don't know. We all live and learn, and we can't start to hate ourselves because we haven't been perfect. A lot of times, you don't realize the ultimate impact of something until after you've done it. And at that point, you just gotta regroup and try again and do better this time. We all just have to contemplate patient impact. On the other hand, there are often conversations with very motivated entrepreneurs that I've had where the words affordability, impact on patient premiums, access, or better actual measurable health … these words don't come up. At all. Or you talk to somebody else who works at one of these behemoth payers or hospital systems or whoever, and those words do not come up. At all. Again, tracking back to the narcissism of small differences here, are we fighting with someone who is basically 95% aligned with what we're trying to do? Or is this somebody on the other side who's really not in the village because they do not have the same overall intent? The point I'm making here in this inbetweenisode is simply that if we're thinking about this from the standpoint of the patient, then every one of us who isn't retired or independently wealthy or volunteering, we all have a great opportunity to do some amazing work. But we're also all living in glass houses, and if somebody really wants to get all small difference narcissistic about it, they probably could very self-righteously take out most of us. This isn't some kind of cartoon where all the good guys all look the same and everything is black-and-white and there's no nuances. I'm belaboring these points because if we want to build a village, we cannot do so without contemplating who we choose to let in it and who we're gonna beat up on LinkedIn or wherever. But we can be a motley bunch and still work together, as long as we accept each other for the imperfect souls that we are and what we can in the aggregate add to the common cause. There's no “one size fits all” for what we want for ourselves and what we want our legacy to be. I wanna just track back for one sec to that earlier comment I made about people who work for a company that's actively working to take as much money out of the system as possible and give it to their shareholders at the corporate level … because here's an actual case study example of that, and maybe it will be helpful. The other day, I was talking to an actuary who worked for a large (again) payer. And this actuary was trying to figure out ways to create win-wins for plan members within the constraints of his job. This actuary, if he can figure out the math, given the scale of members that he'll reach, he could have a really large positive impact even if he only changes the trajectory of his math by a fraction of a percentage point. I want this guy on my team and in my tribe. He is trying to help, and he has the power to incrementally fix some stuff that is gonna matter to potentially millions of people. I'm not gonna kick him out of my village anyway because of who pays his paycheck. Conversely, I'm gonna try to encourage him to spread his way of thinking to the other actuaries that he works with. Or I get emails all the time (all the time) from people, especially at the beginning of their careers; and they're looking to find a job where they can make an impact. These are smart, ambitious young job searchers, and I hear from them so often I actually have a very long template response that I've been poking away at for years. And I always tell them some variation of many of the things that I have said on this podcast. Often enough, though, I'll get a response back that's something like, “Wow! Thanks so much. This was all so helpful. After much thought, I've decided I'll go work in private equity (PE). I'm gonna go work for a private equity firm so I can fund start-ups who are gonna make a difference for patients.” They may go on, and they mention how they were reading the Slack channel of one of these many groups where they don't talk about the stuff that we talk about on Relentless Health Value. They talk about the thrilling world of start-ups and health information technology and scaling and AI and repeatable whatever. Hold your judgment. I am managing to keep mine in check. I consider that Iora Health (now One Medical) and ChenMed really help a lot of patients. There are some great new companies out there. People also have made lots of money at some of them. Nuances. Choices. Also, who's their leadership? Now, it's inarguable that anyone that's working for a profit-seeking missile of a publicly traded company or a PE-funded company is going to have to contend with a moral framework that is more of a money framework than a moral framework. Same thing goes for anyone working at a huge, consolidated hospital system like the ones that get written up in the New York Times for all kinds of egregious stuff. This money focus may be irrevocably misaligned with the values of someone who works there, and the person may ultimately quit because it becomes too much cognitive dissonance. And if and when they quit, great. They're at a different place in their journey. Maybe they listened to Relentless Health Value long enough and began to realize some of their employer's Kool-Aid might not taste quite right. For them to get to the next stage of their journey and have the impact that they may ultimately want to have, they kinda had to start out in the belly of the beast—and I won't hold that against them, especially if they were able to alter the trajectory of the organization or help patients along the way while they were there. Here's another example to think about as we think about the narcissism of small differences and who gets to be in the village and who we're gonna tell to talk to the hand. I was talking to a friend of my dad's who literally was going to die from a neuroendocrine cancer. He had weeks to live, maybe not even plural. He was given a new immunologic cancer drug. And it's now two years later, and he's still here and in remission. According to the package insert of this drug, he'll probably have 47 months, almost four years, of extra life. Yeah, that drug was expensive. I opened my mouth to say something, and my dad's friend … he kinda shushed me. He said, “Do not say anything bad about the pharma company or my doctors at the big, consolidated health system where I got my care. I am alive, and I should be dead.” This is why I started Relentless Health Value and why I continue to do this thing. It's because almost everything in the healthcare industry along the good-for-patients curve is a matter of degrees. Tip too far in one direction, and we start to cost more than the value we put out in exchange. Tip too far in the other direction, we go out of business. Everything I talk about on Relentless Health Value is in the service of helping myself and you and anybody else I can reach. It's in the service of us figuring out how all of these nuances work in the real world—to help figure out who gets what when and how that might impact patients caught in the crossfire. It's to help figure out my own path forward that I can be proud of, and maybe I can help others trying to do the same. But at the end of the day, we're all gonna make slightly different choices and evaluations. Please don't let the narcissism of small differences prevent us from creating a village large enough to fix healthcare for patients. Also, it's just a nicer way to exist. Also mentioned in this episode are Frances Cole Jones; Jeffrey Hogan; Eric Bricker, MD; Iora Health; and ChenMed. For more information, go to aventriahealth.com. Each week on Relentless Health Value, Stacey uses her voice and thought leadership to provide insights for healthcare industry decision makers trying to do the right thing. Each show features expert guests who break down the twists and tricks in the medical field to help improve outcomes and lower costs across the care continuum. Relentless Health Value is a top 100 podcast on iTunes in the medicine category and reaches tens of thousands of engaged listeners across the healthcare industry. In addition to hosting Relentless Health Value, Stacey is co-president of QC-Health, a benefit corporation finding cost-effective ways to improve the health of Americans. She is also co-president of Aventria Health Group, a consultancy working with clients who endeavor to form collaborations with payers, providers, Pharma, employer organizations, or patient advocacy groups. 00:42 What “the narcissism of small differences” means. 02:18 How does this narcissism of small differences show up in the effort to fix the healthcare industry? 05:26 Quote from Jeff Hogan. 10:12 “What did the work we do add up to?” 16:31 Why we shouldn't judge someone for working within the “belly of the beast.” For more information, go to aventriahealth.com. Stacey Richter discusses small differences and #healthcaresystem fixes on our #healthcarepodcast. #healthcare #podcast #pharma #healthcareleadership #healthcaretransformation #healthcareinnovation Recent past interviews: Click a guest's name for their latest RHV episode! Peter Hayes, Joey Dizenhouse, Benjamin Jolley, Emily Kagan Trenchard (Encore! EP392), Cora Opsahl (Encore! EP372), Jodilyn Owen, Ge Bai, Andreas Mang, Karen Root (Encore! EP381), Mark Cuban and Ferrin Williams
"Descubre los secretos para impresionar a todos con 'How ToWow', el libro que revela las claves del éxito en el arte de sorprender. Aprende técnicas probadas para cautivar audiencias y dejar una huella duradera en sus mentes. Con ejemplos prácticos y consejos prácticos, este libro te convertirá en un maestro del impacto y la admiración. Prepárate para dejar a todos con la boca abierta y lograr resultados extraordinarios con 'How ToWow'."¿Qué se me quedó en este resumen? Comenta en el video de YouTube.PRONTO EL EVENTO QUE TRANSFORMARA TU 2023 Lista de espera https://forms.gle/9YzNMjPniTKYbVJh9 Si quieres comprar el libro aquí te dejo el link:En Ingles- https://amzn.to/3HDtAa4Episodio transmitido a ustedes por @drawisco. Si tienes niños con mocos, ella puede atenderlos desde la comodidad de tu hogar.https://www.canva.com/design/DAEZIH9npKE/b6FsHMt2yjlRKgC9fAib7w/view?website#2022 Si quieres crear una estrategia para tu vida, coordina tu cita aquí: https://linktr.ee/CarlosFigueroa añade 10 horas a tu semana !!! Guía Gratis. (Por Tiempo LIMITADO) https://mailchi.mp/07bcc6ddabe1/10horasmasatusemana Redes Carloshttp://www.tiktok.com/carlosefigueroaprhttp://www.instagram.com/carlosefigueroaRedes Gana Tu Díahttp://www.instagram.com/ganatudia http://www.tiktok.com/ganatudiahttp://www.ganatudia.cominfo@ganatudia.com
"If your story does not demonstrate how you're going to make your listeners' life better, then they're going to stop listening. So one big thing is framing your story in such a way that it not only includes, but it is in service to the people that you're speaking to." —Frances Cole Jones When it comes to presenting information, stories are often the most effective way to capture and hold the attention of our audience. By understanding the basics of storytelling, we can create memorable and engaging presentations that will leave our audience wanting more. In this episode, Justine talks with author, speaker, and Presentation Coach, Frances Cole Jones. Frances is a prominent guest speaker, frequently traveling across the U.S. to share her expertise in sales and customer service. Listen in as Justine and Frances share how to get started in media training, mistakes that founders should avoid, how to build your story effectively, how breathing can calm you, how to prepare for a presentation, the importance of strategizing, and what to do when someone starts yelling at you. Meet Frances: Frances speaks frequently around the country on topics such as “10 Things You Can Do Today to Wow Tomorrow”, “Feels Like (Virtual) Team Spirit”, “Catch Your Customer's Attention—Keep Their Trust”, and “The Art of Selling.” In addition to writing and speaking, Frances is in the midst of a 3.5-year training with the Yoga Well Institute for certification as a yoga therapist. These skills enable her to work with clients to address physical impediments to presenting their best selves: anxiety, insomnia, back/neck/wrist pain, etc. Frances began her career at St. Martin's Press, Viking Penguin, and Doubleday as an editor of commercial nonfiction. The experience of helping authors translate their ideas into books that retain their unique voice is part of what makes her valuable to clients. “There's no point in my writing a perfectly crafted sound bite that you have to strain to remember,” Frances says. “You need to sound like you. You on your best day.” Website Facebook Twitter Instagram LinkedIn Connect with NextGen Purpose: Website Facebook Instagram LinkedIn YouTube Episode Highlights: 00:50 Presentations Make a Difference 05:49 How to Build Your Story 09:54 The Importance of Breathing 12:04 The Importance of Strategizing 16:03 When Someone Yells at You
What are the best tips on how to impress a corporate recruiter for a JMO? We cover this topic (and more!) in our latest podcast with special guest, Frances Cole Jones. Junior Military Officers (JMOs) are taught to be calm under pressure, to stay even keeled and be short and to the point when speaking with superiors. While this style is important as a JMO leader, it does not translate well to interviewing. During an interview, recruiters really want to get to know a candidate. A big part of what a corporate recruiter thinks of a candidate is how the candidate made them "feel". That feeling is an emotional connection. I spend a lot of time interview coaching candidates on bringing out personality with body language and tone of voice. In 2016, I looked for books and other tools to help candidates and I came across Frances Cole Jones the author of How to Wow: Proven Strategies for Selling Your (Brilliant) Self in Any Situation She is often a guest on the podcast, "The Art of Manliness", sharing her expertise on communication, body language and presenting your best self. I was so impressed with Frances, I wrote about her work on our blog in 2016. Her website has an Ask a Question section and claims she answers them personally. So, I boldly asked her to be a guest on The Cameron-Brooks Podcast. The next day, she sent me a response with a resounding "Yes", telling me that her nephew is a JMO in the Navy, her spouse is a former Marine and her brother is a former Air Force (I think I got all of that right). One of the topics Frances and I covered in our podcast is Albert Mehrabian's study on how we influence people. Mehrabian is a Professor Emeritus of Psychology at UCLA and he found that the effectiveness of our communication (or influence) is 7% verbal, 38% tone of voice, and 55% body language. I asked Frances to be on the podcast to discuss the study and share tips on how JMOs can improve their own body language and tone of voice during interviews. She covers many tips during the podcast, but there were two I particularly liked. Tips For Impressing a Corporate Recruiter: Video record yourself delivering answers. You can record with your phone or sign up for a free account with Zoom. When you watch it back, turn off the sound. Try to focus on your facial expressions and body language only. Does it look like you are talking about something you are proud of and excited about or like you're about to have a root canal? If you have difficulty with a dynamic range in your voice inflection, record yourself reading a children's book. You have to give voice inflection because its what they are designed for. Both of these tips on how to impress a corporate recruiter I've used with success for candidates who recently attended our June Virtual Conference. I want to thank Frances for her time and expertise. I thoroughly enjoyed learning from her and I hope you do as well. If you want to learn more how to apply your JMO leadership skills into a successful transition and business success with Cameron-Brooks, visit our website and check out PCS to Corporate America. You can also follow us on Facebook, Instagram, LinkedIn, and Twitter. Enjoy the podcast! Joel Junker
In this episode, Frances Cole Jones shares a list of simple changes you can make today to help you “wow” tomorrow. She also talks about the importance of knowing what your brilliant self looks like, so you can achieve that “wow” impact in any situation – be that in your career, business, or personal life.
With the business world hitting some kind of a pause, how do you bring your best self? In the face of a global pandemic, how do you make sure you make positive changes to your work, business, and personal life? In this episode, Frances Cole Jones shares a list of simple changes you can make today to help you “wow” tomorrow. Frances also talks about the importance of knowing what your brilliant self looks like, so you can achieve that “wow” impact in any situation – be that in your career, business, or personal life. Take away invaluable insights. Tune in to today's episode of the A Life and A Living podcast. What We Talked About This Episode: What it means to bring your best self to business and life. Knowing what your brilliant self looks like, so you can bring it in any situation. What you need to focus on if you want to “wow”. How you can use body language to have that “wow” impact, even in a virtual environment. What you can learn from Downton Abbey about posture and body language. How you can “wow” in social media without tipping over to inauthenticity. What things you can do to guarantee your edge in today's business world. Frances' book recommendations and daily rituals. About Our Guest: Billed as one of the country's top speakers in communication, Frances Cole Jones helps her clients bring that “wow” factor. Be that at a job interview or a TV appearance in shows like The Today Show, Good Morning America, and Oprah among others. She is the author of several best-selling books, including “How to Wow: Proven Strategies for Selling Your (Brilliant) Self in any Situation” and “The Wow Factor: The 33 Things You Must (and Must Not) Do to Guarantee Your Edge in Today's Business World”. Frances C. Jones' Website Frances C. Jones' LinkedIn Frances C. Jones' Twitter Frances C. Jones' Facebook Frances C. Jones' YouTube Connect with John Murphy: YouTube Facebook LinkedIn Twitter Other Resources: Franny and Zooey by JD Salinger About Ashtanga vinyasa yoga poses Ask Frances a question If you liked this episode, please don't forget to subscribe, tune in, and share this podcast. Thanks for tuning in!
Successfully shift your meetings to online with these great insights from communication expert Frances Cole Jones.She has worked with thousands of people to improve their communication and is the author of How to Wow: Proven Strategies for Selling Your (Brilliant) Self in any Situation and The Wow Factor: The 33 Things You Must (and Must Not) Do to Guarantee Your Edge in Today’s Business World.Learn more about Frances at http://www.francescolejones.com/Topic ideas or questions for Dean? Email dean@clarusresults.com
Frances Cole Jones is the author of How to Wow: Proven Strategies for Selling Your (Brilliant) Self in any Situation and The Wow Factor: The 33 Things You Must (and Must Not) Do to Guarantee Your Edge in Today's Business World. Her blog was voted one of the top 100 websites for women by Forbes. Frances appears frequently on ABC and Fox News, is a body language expert for The Insider, a business etiquette expert for Demand Media's eHow video series, and a job interview expert for About.com. Sponsored by: * LEADx.org – subscribe to become 1% better every single day Subscribe on iTunes to join our VIP Club: Please click here to subscribe on iTunes, and leave a quick rating. Nothing matters more for bringing the podcast to the attention of others. After you subscribe and leave a review, send an email to info at leadx dot org to let us know, and we'll invite you into the private LEADx VIP Group on Facebook. Group members are eligible for ridiculously good prizes each month, have special access to me and LEADx guests, discounts on live events, and of course it's a great forum for peer-learning and support. Share: And, by all means, if you know someone you think would benefit, please spread the word by using the share buttons below. — What is LEADx and The LEADx Show with Kevin Kruse? Imagine if you could have the world's best executive coaches and leadership mentors whispering into your ear every morning on your way to work. Every Monday, there will be a new episode of The LEADx Leadership Show with an interview from a different thought leadership or business expert. Many of these guests are thought leaders, famous authors or high-profile CEOs from innovative startup companies. Others are creatives, artists, entrepreneurs or corporate career leaders. They have all achieved extreme success and they are willing to share practical advice on how to advance your career and develop your leadership and management skills by offering daily career tips on time management, productivity, marketing, personal branding, communication, sales, leadership, team building, talent management and other personal development and career development topics. There will be a new episode waiting for you just in time for your morning commute, morning treadmill session or whatever else it is you do to start your day. LEADx isn't just the name of this new podcast, it's the name of a digital media and online learning company that is re-imagining professional development for millennials and career driven professionals looking to break into manager roles or excel in current leadership and management roles. If you're looking for management training or professional development that is delivered in a fun and engaging way, sign up for our daily newsletter at LEADx.org. It's packed with life hacks, daily career tips and leadership challenges that will turn you into a high potential leader in no time. What does LEADx stand for? We are exploring leadership. We are about NEXT GENERATION leadership. We believe that professional training and workplace education has not kept up with advances in digital media. Today's emerging leaders and management professionals just don't find 5 day workshops or eLearning modules to be very compelling. Today's talent is mobile and social. LEADx wants to help those that want to make an impact. Leadership is not a choice. You don't need a title to lead. You're a leader whether you want to be or not. Leadership is about influence. We want to help those who want to be great leaders. Great leaders at work, at home and in the neighborhood. We want to help others who just want more from life and who want to achi...
Communications consultant Frances Cole Jones shares her best strategies to address her clients’ most pressing questions. You'll Learn: How to tell if you’re a boring speaker...and what do about it. The key word that instantly makes your message more engaging Another power word that increases listener buy-in from 60 to 94% About Frances: Prior to founding Cole Media Management Frances worked first as a nursery school teacher and then as an editor of commercial nonfiction in NYC. Being a teacher helped hone her negotiating skills (If you can handle 12 toddlers you can handle any CEO.). Her experience helping authors find their voices is something she uses with all her clients to ensure they
Communications consultant Frances Cole Jones shares her best strategies to address her clients’ most pressing questions. You'll Learn: How to tell if you’re a boring speaker...and what do about it. The key word that instantly makes your message more engaging Another power word that increases listener buy-in from 60 to 94% About Frances: Prior to founding Cole Media Management Frances worked first as a nursery school teacher and then as an editor of commercial nonfiction in NYC. Being a teacher helped hone her negotiating skills (If you can handle 12 toddlers you can handle any CEO.). Her experience helping authors find their voices is something she uses with all her clients to ensure they sound like themselves-- themselves on their best day. View transcript, show notes, and links at http://AwesomeAtYourJob.com/ep229
On today's episode, our featured guest is Frances Cole Jones. Frances is the author of How to Wow: Proven Strategies for Selling your Brilliant Self in any Situation, and Wow Your Way Into the Job of Your Dreams. She is also the creator of Interview Wow, which is an iOS app. Forbes voted Frances' blog one of the top 100 websites for women. In 2014, Speaking.com voted Frances one of the top five speakers in communication. She's an etiquette expert, a job interview expert, and a body language expert. Frances founded her company, Cole Media Management, in 1997. The company's focus is on helping clients catch their customers' attention and keep their trust. She helps prep her clients for TV and print interviews, IPO roadshows, investor meetings, and internal meetings. In today's episode, Frances joins us to talk about improving your communication skills, business growth strategies, and the role of meditation in her life.
For many of you listening, getting a promotion or a raise is likely a goal for the coming year. But what’s the best approach to take to ensure this desire becomes a reality? My guest today argues that if you want to ask for that promotion this year, you need to start laying the groundwork months before making the pitch to your boss, and she walks us through exactly what you need to do to establish that groundwork. Her name is Frances Cole Jones, she’s an executive image consultant, the author of "How to Wow," and a regular guest on the Art of Manliness Podcast. Today on the show, Frances shares the common mistakes people make when asking for a promotion, as well as the exact steps you need to take months before making your request in order to set yourself up for success. We also discuss what to do if the answer ends up being “no.”
Episode 030 - 5 Tips to Show With Style Any trained monkey can unlock a door. But you're better than a trained monkey, right? Right! You're a member of the Boom Real Estate Podcast Elite Hall of Real Estate Champions of Showing With Style (trademark pending)! So, in this episode, we conduct a boot camp on HOW TO WOW your buyers during showings. These are “can't-miss” ninja tips that will have your buyer clients sending you referral after referral. With plenty of hijinks, as always. SHOW NOTES Beverage [0:00] Calm intro for Producer Christian [0:34] Spider monkeys [1:21] Our exciting new podcast headquarters [2:10] Hitch the wagon to the horse? Horse to the wagon [3:38] Negative ROI helps [3:49] On punctuality [4:35] The basics of car ownership [7:26] Look AWESOME! [9:30] The deep vee [10:25] Out-dressing your clients [11:00] Prom dresses vs. wedding dresses [11:19] Preparing to show a home [12:52] Some items you can give buyers during showings to WOW them [13:27] An awesome tip for using video for showings [18:05] How to avoid spending an hour at each showing [18:28] Providing a lovely beverage for your client [19:30] Handling buyers who bring their kids [21:47] Using a clipboard with kids [22:52] The tech-forward showing [23:37] Doing something remarkable [24:45] SHOW LINKS Spider monkey: http://images.nationalgeographic.com/wpf/media-live/photos/000/007/cache/spider-monkey_719_990x742.jpg How to Wow books: https://www.amazon.com/s/ref=nb_sb_noss?url=search-alias%3Daps&field-keywords=how+to+wow How to Wow, by Frances Cole Jones: https://www.amazon.com/How-Wow-Strategies-Brilliant-Situation/dp/0345501799/ref=sr_1_1?ie=UTF8&qid=1478054208&sr=8-1&keywords=how+to+wow How to Wow: 68 Effortless Ways Make Every Customer Experience Amazing, by Adrian Swinscoe: https://www.amazon.com/How-Wow-Effortless-Customer-Experience/dp/1292116897/ref=sr_1_2?ie=UTF8&qid=1478054208&sr=8-2&keywords=how+to+wow How to Wow Your Church Guests: 101 Ways to Make a Meaningful First Impression by Mark L. Waltz: https://www.amazon.com/How-Wow-Your-Church-Guests/dp/0764469916/ref=sr_1_4?ie=UTF8&qid=1478054208&sr=8-4&keywords=how+to+wow 52 Ways on How to Wow Your Husband: How to Put a Smile on His Face by Pam Farrel: https://www.amazon.com/52-Ways-Wow-Your-Husband/dp/0736937803/ref=sr_1_8?ie=UTF8&qid=1478054208&sr=8-8&keywords=how+to+wow K-3 Classroom: Why, How, and Wow! by Alice Baggett: https://www.amazon.com/Invent-Learn-Guide-Making-Classroom/dp/0989151174/ref=sr_1_1?ie=UTF8&qid=1478054399&sr=8-1&keywords=why+how+and+wow Purple Cow by Seth Godin: https://www.amazon.com/Purple-Cow-New-Transform-Remarkable/dp/1591843170/ref=sr_1_1?ie=UTF8&qid=1478054460&sr=8-1&keywords=purple+cow BOOM LINKS Email: info@boomrealestatepodcast.com Web: www.boomrealestatepodcast.com Facebook: https://www.facebook.com/boomrealestatepodcast 30-Day Jump Start FREE DOWNLOAD: www.boom30.com
A few months back, we had Frances Cole Jones on the show. She's the author of How to Wow: Proven Strategies for Selling Your Brilliant Self in Any Situation. At the end of that show, Frances directed our listeners to her website to ask her any question about how to better present oneself. She was flooded with questions from AoM podcast listeners, and today I have Frances back on the show to answer some of those. We cover difficult conversations, how to bolster your small talk skills, and specific tips for developing your charisma.
Frances Cole Jones (@FCJones), author of How to Wow, wants you (yes, you!) to know that charisma is something you can learn and cultivate for better job interviews, sales pitches, presentations, and connecting with others.The Cheat Sheet:Understand the impact of body language on communication (by managing your own and reading that of others).Learn how to listen for intent as well as content.Use this proven language for increasing listener buy-in from 60 percent to 94 percent.How should you stand when you want to convey authority?How should you sit when you want to gain someone's trust?And so much more...Show notes at http://theartofcharm.com/podcast-episodes/frances-cole-jones-how-to-wow-episode-486/HELP US SPREAD THE WORD!If you dig the show, please subscribe in iTunes and write us a review! This is what helps us stand out from the crowd and help people find the credible advice they need.Review the show in iTunes! We rely on it! http://www.theartofcharm.com/mobilereviewStay Charming!
I talk to media and image consultant Frances Cole Jones about how to put your best foot forward in your personal life and business. Lots of great actionable steps to help you make a great first impression.
In this podcast, corporate coach Frances Cole Jones, author of "The Wow Factor" and "How to Wow," discusses three ways to set yourself apart from others and rise to the top. She explains how to...
Do you possess the "wow factor"? Whether you're just starting out or starting over in the workplace, you'll want tips on how to stand apart from the rest. Jane talks to Frances Cole Jones, author of The Wow Factor, about the things you must do to guarantee your edge in today's business world.
Join Small Business IT Radio host Stuart Crawford with author and speaker Frances Cole Jones as we discuss "How to Wow, Proven Strategies for Selling Your (Brilliant) Self in any Situation". During our 60 minute discussion we will cover the importance of creating the WOW factor with those that you meet in your daily business dealings both internally and externally.
Patricia welcomes Frances Cole Jones, founder of Cole Media Management in 1997. A corporate coach, she has helped numerous CEOs, celebrities, and public personalities present their best selves on camera and onstage, in boardrooms and in person. The author of How to Wow: Proven Strategies for Presenting Your Ideas, Persuading Your Audience, and Perfecting Your Image, Jones will discuss how to positively influence colleagues, employers, neighbors even competitors. From asking the right questions to giving the right answers, she will share how to be confident, calm and commanding in all we do.
Patricia welcomes Frances Cole Jones, founder of Cole Media Management in 1997. A corporate coach, she has helped numerous CEOs, celebrities, and public personalities present their best selves on camera and onstage, in boardrooms and in person. The author of How to Wow: Proven Strategies for Presenting Your Ideas, Persuading Your Audience, and Perfecting Your Image, Jones will discuss how to positively influence colleagues, employers, neighbors even competitors. From asking the right questions to giving the right answers, she will share how to be confident, calm and commanding in all we do.