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Episode Summary: In this episode of the Emotion at Work podcast, host Phil Willcox dives into the integral role of emotion in building and sustaining high-performing teams. Following on from the previous discussion on meetings, accountability, relationships and decision-making, Phil shifts focus to four additional critical areas: communication, wellbeing, recognition and performance. With emotion woven throughout these elements, Phil shares insights and actionable advice for creating environments where people feel safe, optimistic, and confident. Phil explores: How communication strategies—formal and informal—impact team dynamics and project outcomes. The significance of emotional wellbeing, particularly in high-pressure environments, and practical ways to support it. The power of recognition and fostering a culture of appreciation to amplify team collaboration. The emotional foundation of performance and how feelings shape outcomes and success. Expect reflective questions to challenge your thinking and help embed emotion-led practices in your own team. What's Next? Future episodes promise to expand on these themes with expert guests, including High Performing Teams coach Kim Brosnan and clients who've embraced the emotion-led blueprint. Look forward to hearing their stories and experiences. Contact Information: For feedback, questions, or to connect with Phil on phil@emotionatwork.co.uk
Emotion at Work Podcast – High-Performing Teams: Part 1 In this episode, Phil Willcox explores the critical role of emotions in fostering high-performing teams. This is the first part of a mini-series that delves into the essence of high performance and how emotions drive it. What's in This Episode? Phil dives deep into: Emotion-Driven Performance: Why emotions are at the heart of high-performing teams and the idea that "you can't think your way into high performance." Blueprint for High-Performing Teams: Introducing a framework developed through extensive work with construction industry teams, with insights shared to test and apply more broadly. Key Levers for High Performance: Covering four out of eight factors from the blueprint: Meetings – Using the "POST" approach (Purpose, Outcome, Structure, Timing) to ensure meetings propel performance forward. Accountability – Clarifying roles and responsibilities to drive efficiency and effectiveness. Decision-Making – Leveraging strategies like premortems to anticipate and navigate challenges effectively. Relationships – Building trust, support, and constructive challenge to strengthen team dynamics. Reflection Prompts Throughout the episode, Phil poses thought-provoking questions to encourage deeper reflection, such as: Are your meetings designed to enhance or hinder performance? How clear are accountabilities within your team? What would a premortem reveal about your decision-making? Are relationships in your team rooted in trust, support, and compassion? A Glimpse Ahead This mini-series will continue with a focus on the remaining four levers: Well-being, Performance, Recognition, and Communication.
When your team are faced with a crisis, you want them to be prepared. But how do you build those capabilities when crises are rare, and you hope they never occur? In this week's episode of The Mind Tools L&D Podcast, Ross G and Owen explore the use of simulations to build capability. We're joined by Chris Peschanel, who ran crisis management at Bayer Pharmaceuticals for 12 years, and by Phil Willcox from St8 of Play. We discuss: · why simulations are the best approach for developing real-world skills in crisis management · the role that emotions play in making these learning experiences memorable · what a simulation sounds like in practice and how to create your own. You can find out more about simulations from St8 of Play. In ‘What I Learned This Week', Owen shared how GiveDirectly increase donations. Ross discussed Trung Phan's newsletter on Duolingo's priorities. Phil discussed the paper: Chang, C. C., & Yang, S. T. (2024). Learners' positive and negative emotion, various cognitive processing, and cognitive effectiveness and efficiency in situated task-centered digital game-based learning with different scaffolds. Interactive Learning Environments, 32(9), 5058-5077. For more from us, including details of our new Manager Skill Builder, visit mindtools.com. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work. Connect with our speakers If you'd like to share your thoughts on this episode, connect with us on LinkedIn: · Ross Garner · Owen Ferguson · Phil Willcox · Chris Peschanel
In this episode, Phil Willcox talks to Tarek Kamil, founder and CEO of Circle Broadcast to explore AI in modern communication and employee engagement. Tarek discusses experimentation in driving innovation within organisations, while Phil discusses the powerful emotion of fear and how fear of failure can hurt innovation. Together, they examine how organisations can shift their perspective, viewing employees as valuable assets rather than liabilities. Links Episode 50 – Emotion at Work in the Imposter Phenomenon - https://emotionatwork.co.uk/episode-50-emotion-at-work-in-the-imposter-phenomenon/ Episode 36 – Emotion at Work in Learning Evaluation with Jim Kirkpatrick - https://emotionatwork.co.uk/episode-36-emotion-at-work-in-learning-evaluation-with-jim-kirkpatrick/ Cerkl Broadcast: https://cerkl.com/ Tarek Kamil LinkedIn: https://www.linkedin.com/in/tkamil Tarek Kamil at TEDx: Passion: A Means of Avoiding the Zombie Apocalypse: https://www.youtube.com/watch?v=hneUfWKARUU
For eight years, the team here on The Mind Tools L&D Podcast (formerly The GoodPractice Podcast) have been chatting work, performance and learning with some of the brightest minds in learning and development. This week, to celebrate the release of our 400th episode, our friends Phil Willcox from Emotion at Work and Ady Howes from Digital Skills People have pulled together a tribute episode for us. We discuss: · the Mind Tools team's favourite episodes · what we learned from 400 episodes of podcasting · what others think of the podcast. During the discussion, Ross Garner referenced his favourite episode: 279 — Why work is the ideal place to talk about race. Margaret Greenberg and Gina Greenlee's book is The Business of Race: How to Create and Sustain an Antiracist Workplace and Why It's Actually Good for Business (published by McGraw-Hill). The coauthors work with organizations to embed racial equity into their business strategy. For more information go to their website BusinessofRace.com and click on the Work with Us tab. Ross D's favourite episode was Don Taylor's regular Global Sentiment Survey appearances. Nahdia picked: 382 — You don't have to talk to add value, with Georgie Rudd. Owen picked: 323 — Making decisions with data and intuition, with Oded Netzer. Gemma picked: 300 — Celebrating live from London!, with Phil Willcox and Julie Dirksen. Thanks to David Hayden, Sukh Pabial, Michelle Parry-Slater, Dan Wiseman and ChatGPT for their contributions. Ross G's novel, Centauri's Shadow, is available now from Amazon UK and Amazon US. For more from us, including access to our back catalogue of podcasts, visit mindtools.com/business. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work. Or become a member to support our show! Visit mindtools.com and use the offer code PODCAST15 for 15% off an individual subscription. This offer is for new subscribers only and can't be used with any other offer. Connect with our speakers If you'd like to share your thoughts on this episode, connect with us on LinkedIn: · Phil Willcox · Ady Howes · Ross Garner · Ross Dickie · Nahdia Khan · Gemma Towersey · Owen Ferguson
Friction is often thought of negatively, however, let's ponder how friction may indeed be an essential element we all need in order to perform at our peak. In this podcast we discuss our feelings, emotions and how we physically respond to different situations. Whether aware of it, or not, our brain is constantly stimulated and reacting to the environment we are in; be it a busy office, full of noise and energy, or conversely a remote location, a place for focus in our isolated setting. Isn't it interesting how both can be equally full of distraction - which is also often a source of friction. No matter our chosen or prescribed workplace, ultimately how we think and feel impacts how we perform in all aspects of life. Join us in our latest episode where we explore how people function and what we can do to influence our performance, as we dive in to explore how neuroscience, our bodies and our behaviours play a key role in all of our personal development. Please contact our guest experts via the links below:Hilary Scarlett https://www.linkedin.com/in/hilaryscarlett/, Phil Willcox https://www.linkedin.com/in/phil-willcox-02013425/ Stella Collins https://www.linkedin.com/in/stellacollinslearningrevolution/ And as mentioned in this episode, here is a link to David Pearl's Street Wisdom:www.streetwisdom.org____________________________________________________________________________________________________Learning from the Edges is hosted by Michelle Parry-Slater, Director, Kairos Modern Learning.Michelle is the author of The Learning and Development Handbook - a practical guide for all professionals looking to offer effective, efficient, enjoyable and engaging people development, but not sure where to start. This book is full of practical tips and advice. Written by a practitioner for practitioners, this is urgent reading for anyone working in people development.Join us with your thoughts on Twitter @LearningEdges and connect with Michelle on LinkedIn/michelleparryslaterPurchase your copy of The Learning and Development Handbook: thelndhandbook.comWork with Kairos Modern Learning: kairosmodernlearning.co.ukPodcast production by Liam Gardner Record and Repurpose
Our mental wellbeing can depend in part, on our role at work. How do stress levels of colleagues, managers and directors compare, for instance? What is it about those roles that influences stress levels? In this week's episode of The Mind Tools L&D Podcast, Emotion at Work's Phil Willcox shares the findings of his latest research report “Managers feel the pinch”. We discuss: The research findings on roles and stress What “levers” influence poor mental wellbeing What we can do to stay healthy You can find out more about Emotion at Work at emotionatwork.co.uk To check out Phil's report, see: emotionatwork.us18.list-manage.com/subscribe?u=09d92d7e2e59615c9c15131b0&id=11b6f33586 For more on our competition, where you could win a six month Mind Tools for Business subscription, see: https://mindtoolsbusiness.com/competition In ‘What I Learned This Week', Ross' nugget about declining eye health in children came from The Economist's ‘Short-sightedness has become an epidemic': economist.com/leaders/2022/06/09/short-sightedness-has-become-an-epidemic Phil backed up his research with findings from a paper titled, ‘We have emotions but can't show them!: Authoritarian Leadership, Emotional Suppression Climate, and Team Performance': eprints.lse.ac.uk/104058/1/We_have_emotions_but_can_t_show_them.pdf Owen's learning came from the UK Government's research and analysis into online choice architecture called, ‘Evidence review of Online Choice Architecture and consumer and competition harm.' : gov.uk/government/publications/online-choice-architecture-how-digital-design-can-harm-competition-and-consumers/evidence-review-of-online-choice-architecture-and-consumer-and-competition-harm You can find Ross' blog on choice architecture at: mindtoolsbusiness.com/resources/blog/tips-and-expertise/how-nudge-theory-can-lead-to-better-workplace-learning Gemma's magpie facts were from the RSPB's ‘Magpie life cycle' webpage: rspb.org.uk/birds-and-wildlife/wildlife-guides/bird-a-z/magpie/life-cycle/ For more from us, including access to our back catalogue of podcasts, visit mindtoolsbusiness.com. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work. Connect with our speakers If you'd like to share your thoughts on this episode, connect with our speakers on Twitter: Ross G - @RossGarnerMT Gemma T - @GemmaTowersey Owen Ferguson - @OwenFerguson Phil Willcox - @PhilWillcox
In our 300th episode of The Mind Tools L&D podcast, we are LIVE from London! Owen, Nahdia and Gemma were joined by two special guests, Julie Dirksen and Phil Willcox, and a live studio audience buzzing after Day 1 of the Learning Technologies 2022 conference and exhibition. There was something for everyone! We spoke about: Perspectives on the LT conference and exhibition Designing learning for complex skills The mental health challenges that managers face We also heard what our audience had learnt this week. For more from us, including access to our back catalogue of podcasts, visit mindtoolsbusiness.com. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work. If you'd like to share your thoughts on this episode, connect with our speakers on Twitter: Nahdia Khan - @nahdiakahn Gemma T - @gemmatowersey Owen Ferguson - @owenferguson Phil Willcox - @PhilWillcox Julie Dirksen - @usablelearning
It's customary at this festive time of year for well-meaning podcasts hosts to call upon their friends to participate in the annual Good Practice Podcast! And this year, we're playing 'Blankety Blank'! Phil Willcox sits in as host, with contestants Jo Cook and Julie Drybourgh in competition for the prize. And our panel are: Ross G, Owen, Sukh Pabial and Jo Wainwright. Listen now for fun and frolics - and perhaps a surprise visit from George Bailey! Show notes For more from us, including access to our back catalogue of podcasts, visit emeraldworks.com. There, you'll also find details of our award winning performance support toolkit, off-the-shelf e-learning, and custom work. The Learner Intelligence Report, referenced in the show, is available online at: emeraldworks.com/resources/research-and-reports/behavioral-research/learner-intelligence-report Thanks to our friends at zapsplat.com for the sleigh bells sound effect. Connect with our speakers If you'd like to share your thoughts on this episode, connect with our speakers on Twitter: Phil Willcox @PhilWillcox Jo Cook @LightbulbJo Julie Drybrough @fuchsia_blue Jo Wainwright @Jo_Coaches Sukh Pabial @SukhPabial Owen Ferguson @OwenFerguson Ross Garner @RossGarnerEW
Carol Dweck's Mindset (2006) and Angela Duckworth's Grit (2016) are two of the most influential social science texts of this century, but difficulty implementing their ideas and a failure to replicate their findings has left them open to criticism. In this special crossover edition of The Good Practice and Emotion at Work podcasts, hosts Nicola Boyle and Phil Willcox are joined by Owen Ferguson, Ross Garner and Gemma Towersey to discuss. We explore: the extent to which we feel we demonstrate grit and growth mindset the problems posed by the popularity of these ideas the impact of grit and mindset on L&D. Show notes Mindset - Updated Edition: Changing the Way You Think to Fulfil Your Potential, by Carol Dweck, is available here: https://www.amazon.co.uk/Mindset-Updated-Changing-Fulfil-Potential/dp/B07NQLQDWN Grit: The Power of Passion and Perseverance, by Angela Duckworth, is available at: https://www.amazon.co.uk/Grit-Passion-Perseverance-Angela-Duckworth-ebook/dp/B019CGY2ZG A useful review of mindset literature is: Burgoyne, A. P., Hambrick, D. Z., & Macnamara, B. N. (2020). How Firm Are the Foundations of Mind-Set Theory? The Claims Appear Stronger Than the Evidence. Psychological Science, 0956797619897588. Online at: https://www.gwern.net/docs/psychology/2020-burgoyne.pdf A study looking at mindset in the workplace is: Campbell, A. (2019). Effects of Growth and Fixed Mindset on Leaders' Behavior during Interpersonal Interactions (Doctoral dissertation, Pepperdine University). Online at: https://search.proquest.com/openview/f227f221ad725ab6802a70bb2d192d83/1?pq-origsite=gscholar&cbl=18750&diss=y Professor Dweck has responded to criticism of her work here: http://theconversation.com/growth-mindset-interventions-yield-impressive-results-97423 Two papers critiquing the 'grit' concept are: Credé, M. (2018). What shall we do about grit? A critical review of what we know and what we don’t know. Educational Researcher, 47(9), 606-611. Online at: https://lib.dr.iastate.edu/cgi/viewcontent.cgi?article=1051&context=psychology_pubs Lee, C. S. (2018). Authentic leadership and organizational effectiveness: The roles of hope, grit, and growth mindset. International Journal of Pure and Applied Mathematics, 118(19), 383-401. Online at: https://acadpubl.eu/jsi/2018-118-19/articles/19a/27.pdf The paper that Ross and Owen discussed was: Yeager, D. S., Hanselman, P., Walton, G. M., Murray, J. S., Crosnoe, R., Muller, C., ... & Paunesku, D. (2019). A national experiment reveals where a growth mindset improves achievement. Nature, 573(7774), 364-369. Online at: https://www.nature.com/articles/s41586-019-1466-y?fbclid=IwAR3eSTiOiVc3v8LARTfGwxTzlSDz4AiAFpLK-jK4VcJr57wI0eO8zyvwkEc The blog by David D'Souza that Phil mentioned was: https://daviddsouza.com/2020/02/03/the-surprising-truth-about-obvious-truths/ In What I Learned This Week, the gang discussed: Security issues associated with Zoom. Find out more at https://tidbits.com/2020/04/03/every-zoom-security-and-privacy-flaw-so-far-and-what-you-can-do-to-protect-yourself/ and https://www.washingtonpost.com/technology/2020/04/03/thousands-zoom-video-calls-left-exposed-open-web/ Ross' reflections regarding Dr Catherine Calderwood's resignation, covered online at: https://www.bbc.co.uk/news/uk-scotland-52181221 The book Ross recommended was Jon Ronson's So You've Been Publicly Shamed, available from Amazon: https://www.amazon.com/So-Youve-Been-Publicly-Shamed-ebook/dp/B00L9B7IRC The paper Phil discussed, on the mindsets intervention, was: Foliano, F., Rolfe, H., Buzzeo, J., Runge, J., & Wilkinson, D. (2019). Changing mindsets: effectiveness trial. National Institute of Economic and Social Research. Online at: https://www.niesr.ac.uk/sites/default/files/publications/Changing%20Mindsets_0.pdf The book that Gemma recommended was The Sense of Style: The Thinking Person’s Guide to Writing in the 21st Century by Steven Pinker, available at: https://www.amazon.co.uk/Sense-Style-Thinking-Persons-Writing/dp/1846145503 If you'd like to Give Blood during the current crisis, you can! See: https://www.blood.co.uk/ For more from Emerald Works, see: https://emeraldworks.com/ For more from Phil, see: https://www.emotionatwork.co.uk/
Carol Dweck's Mindset (2006) and Angela Duckworth's Grit (2016) are two of the most influential social science texts of this century, but difficulty implementing their ideas and a failure to replicate their findings has left them open to criticism. In this special crossover edition of The Good Practice and Emotion at Work podcasts, hosts Nicola Boyle and Phil Willcox are joined by Owen Ferguson, Ross Garner and Gemma Towersey to discuss. We explore: the extent to which we feel we demonstrate grit and growth mindset the problems posed by the popularity of these ideas the impact of grit and mindset on L&D. Show notes Mindset - Updated Edition: Changing the Way You Think to Fulfil Your Potential, by Carol Dweck, is available here: https://www.amazon.co.uk/Mindset-Updated-Changing-Fulfil-Potential/dp/B07NQLQDWN Grit: The Power of Passion and Perseverance, by Angela Duckworth, is available at: https://www.amazon.co.uk/Grit-Passion-Perseverance-Angela-Duckworth-ebook/dp/B019CGY2ZG A useful review of mindset literature is: Burgoyne, A. P., Hambrick, D. Z., & Macnamara, B. N. (2020). How Firm Are the Foundations of Mind-Set Theory? The Claims Appear Stronger Than the Evidence. Psychological Science, 0956797619897588. Online at: https://www.gwern.net/docs/psychology/2020-burgoyne.pdf A study looking at mindset in the workplace is: Campbell, A. (2019). Effects of Growth and Fixed Mindset on Leaders' Behavior during Interpersonal Interactions (Doctoral dissertation, Pepperdine University). Online at: https://search.proquest.com/openview/f227f221ad725ab6802a70bb2d192d83/1?pq-origsite=gscholar&cbl=18750&diss=y Professor Dweck has responded to criticism of her work here: http://theconversation.com/growth-mindset-interventions-yield-impressive-results-97423 Two papers critiquing the 'grit' concept are: Credé, M. (2018). What shall we do about grit? A critical review of what we know and what we don't know. Educational Researcher, 47(9), 606-611. Online at: https://lib.dr.iastate.edu/cgi/viewcontent.cgi?article=1051&context=psychology_pubs Lee, C. S. (2018). Authentic leadership and organizational effectiveness: The roles of hope, grit, and growth mindset. International Journal of Pure and Applied Mathematics, 118(19), 383-401. Online at: https://acadpubl.eu/jsi/2018-118-19/articles/19a/27.pdf The paper that Ross and Owen discussed was: Yeager, D. S., Hanselman, P., Walton, G. M., Murray, J. S., Crosnoe, R., Muller, C., ... & Paunesku, D. (2019). A national experiment reveals where a growth mindset improves achievement. Nature, 573(7774), 364-369. Online at: https://www.nature.com/articles/s41586-019-1466-y?fbclid=IwAR3eSTiOiVc3v8LARTfGwxTzlSDz4AiAFpLK-jK4VcJr57wI0eO8zyvwkEc The blog by David D'Souza that Phil mentioned was: https://daviddsouza.com/2020/02/03/the-surprising-truth-about-obvious-truths/ In What I Learned This Week, the gang discussed: Security issues associated with Zoom. Find out more at https://tidbits.com/2020/04/03/every-zoom-security-and-privacy-flaw-so-far-and-what-you-can-do-to-protect-yourself/ and https://www.washingtonpost.com/technology/2020/04/03/thousands-zoom-video-calls-left-exposed-open-web/ Ross' reflections regarding Dr Catherine Calderwood's resignation, covered online at: https://www.bbc.co.uk/news/uk-scotland-52181221 The book Ross recommended was Jon Ronson's So You've Been Publicly Shamed, available from Amazon: https://www.amazon.com/So-Youve-Been-Publicly-Shamed-ebook/dp/B00L9B7IRC The paper Phil discussed, on the mindsets intervention, was: Foliano, F., Rolfe, H., Buzzeo, J., Runge, J., & Wilkinson, D. (2019). Changing mindsets: effectiveness trial. National Institute of Economic and Social Research. Online at: https://www.niesr.ac.uk/sites/default/files/publications/Changing%20Mindsets_0.pdf The book that Gemma recommended was The Sense of Style: The Thinking Person's Guide to Writing in the 21st Century by Steven Pinker, available at: https://www.amazon.co.uk/Sense-Style-Thinking-Persons-Writing/dp/1846145503 If you'd like to Give Blood during the current crisis, you can! See: https://www.blood.co.uk/ For more from Emerald Works, see: https://emeraldworks.com/ For more from Phil, see: https://www.emotionatwork.co.uk/ Subscribe to the Podcast There are so many ways to subscribe to The Good Practice Podcast. Click your preference below and subscribe. Google Play Music iTunes Overcast Pocket Casts Podbean Spotify Stitcher TuneIn You can find Phil's podcast at: https://www.emotionatwork.co.uk/podcast/ and on iTunes. Connect with our speakers If you'd like to share your thoughts on this episode, connect with our speakers on Twitter: Nicola Boyle @Nicola_BoyleEW Phil Willcox @PhilWillcox Ross Garner @RossGarnerEW Owen Ferguson @OwenFerguson Gemma Towersey @GemmaTowersey You can follow Emerald Works on Twitter @Emerald_Works and LinkedIn. Emotion at Work is @EmotionAt_Work.
The range of emotions we are allowed to show in the workplace is fairly limited. We can be happy, we can be passionate, we can be enthusiastic. But anything beyond that is often seen as unprofessional or inappropriate. Is it time we rethink the role of emotion at work? This week on the podcast, Ross D and Ross G are joined by Emotion at Work's Phil Willcox to discuss: how emotion manifests itself in the workplace the range of emotions that are acceptable at work the role HR/L&D can play in creating emotional 'safe spaces' If you'd like to share your thoughts on the show, you can find us on Twitter @ross__dickie, @RossGarnerGP and @PhilWillcox. To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @GoodPracticeAus. If you're interested in digging a little deeper into the topic of emotion at work, Phil's website is a good place to start: https://www.emotionatwork.co.uk/ Nick Shackleton-Jones appeared on episode 146 — How do people learn? (Not 149, as Ross G claimed). You can find download links here: https://www.goodpractice.com/blog/podcast-146-how-do-people-learn Ross G's holiday recommendations were: - The documentary film Apollo 11. Details online at: https://www.apollo11movie.co.uk/ - The podcast 13 Minutes to the Moon from the BBC World Service. All episodes online at: https://www.bbc.co.uk/programmes/w13xttx2/episodes/downloads - The album of Tom Waits covers Anywhere I Lay My Head, by Scarlett Johansson, on Spotify at: https://open.spotify.com/album/2bBRv5VJOPSIHmSMhzfHXm - The book Wild Harbour by Ian MacPherson, on Amazon at: https://www.amazon.co.uk/Wild-Harbour-Ian-Macpherson/dp/086241234X
In this episode, Sukh explores what emotions are. He talks about his development of thinking of the topic of emotional intelligence and the different ways we talk about emotions and what they do for us as humans. He also discusses how he believes our thinking and the quality of our thinking is directly affected by the emotions we have. He argues that it's possible to think beyond the emotional reaction we're having and cultivating more empathy with others to allow for better thinking to take place. The Emotion At Work podcast by Phil Willcox can be found here https://www.emotionatwork.podbean.com. If you want to read the work by Paul Ekman, a good place to start is his book: Emotions Revealed: Understanding Faces and Feelings https://www.amazon.co.uk/Emotions-Revealed-Understanding-Faces-Feelings-ebook/dp/B00A3BO8P4/ref=sr_1_1?ie=UTF8&qid=1549187267&sr=8-1&keywords=paul+ekman. One of the books by Daniel Goleman is a book called: Emotional Intelligence: Why It Can Matter More Than IQ https://www.amazon.co.uk/Emotional-Intelligence-Matter-More-Than-ebook/dp/B002ROKQNS/ref=sr_1_1?ie=UTF8&qid=1549187363&sr=8-1&keywords=daniel+goleman. You can follow Sukh on Twitter @sukhpabial.
As GoodPractice launch their new report, 'The Evolution of 70:20:10 – Will L&D Survive or Thrive?', Ross G and Owen are joined on stage by two L&D practitioners keen to share their stories. In front of a live audience, Aaron Bradley from multinational law firm Ashurt and Mercy Kesiena Clement-Okooboh from Veolia Ireland discuss implementation, working with stakeholders and changing budgets. If you'd like to share your thoughts on this episode, you can find us on Twitter @RossGarnerGP, @OwenFerguson and @KesienaMercy. Aaron isn't on Twitter, but message Ross and he'll make sure to pass the message on. To download the report, visit: http://bit.ly/evolution-702010 To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @GoodPracticeAus. The 'sprint' concept that Owen shared can be found online at: http://www.gv.com/sprint/. Friend-of-the-show Phil Willcox was tweeting about this, so follow him @PhilWillcox. To find out more about Chan Hong Meng, the street food vendor in Singapore who was awarded a Michelin star, see: https://mymodernmet.com/chan-hon-meng-street-food-michelin-star/ If you really want to know more about Darwin's finches, see: https://en.wikipedia.org/wiki/Darwin%27s_finches The recipes Mercy learned were 'Matse's plantain bread' (http://matsecooks.co/plantain-bread) and 'Fruits of the Sea Dodo' (http://matsecooks.co/fruits-of-the-sea-dodo/).
I had the absolute pleasure of welcoming Mark Gilroy, Managing Director of TMS Development International Ltd onto the podcast recently. Mark and I have been connected for a couple of years now, liaising more online than off to date, so I was really excited to explore our views around inclusion, vulnerability & awareness in more detail. Mark is a thoughtful, reflective person that exudes a sincerity & care for the other person that he is talking to, I really felt that - I can imagine his coaching sessions being excellent. Aside from the above, we talk at length about social media, identity, credibility & it's link back to self, vulnerability etc Mark can be contacted as follows: https://www.tmsdi.com/ @thatmarkgilroy - Twitter snap-leadership.com – blogging site Here’s a write-up by Mark of Phil Willcox’s (@PhilWillcox) session on vulnerability/credibility as referenced in the podcast: http://www.snap-leadership.com/blog-snap-leadership/2016/12/19/emotion-authenticity-deception-and-credibility Some reports re: value of inclusion & diversity: https://www.mckinsey.com/business-functions/organization/our-insights/delivering-through-diversity https://www.catalyst.org/media/companies-more-women-board-directors-experience-higher-financial-performance-according-latest Other peers referenced that are well worth following include: Helen Amery - @WildFigSolns Rich Cooper - @uk_coops Rob Baker - @BakerRJM Matt O Neill - @mattoneill Please find here -> https://thelisteningorganisation.co.uk/ -> my human-centred cultural model in case this is of any interest --- Send in a voice message: https://anchor.fm/valuevulnerability/message
On this episode, Sukh spends time exploring wellbeing beyond the normal confines of physical and mental health. He encourages listeners to consider factors around emotional health, financial health, work health, community health and spiritual health and how these impact on wellbeing too. You can connect with Sukh on Twitter @sukhpabial. This is an NHS article about being 'fat and healthy' - https://www.nhs.uk/news/lifestyle-and-exercise/regular-activity-may-help-some-people-stay-fat-and-fit/. The Emotion At Work podcast by Phil Willcox https://www.emotionatwork.co.uk/podcast/.
In our second LIVE episode, Ross G and Owen pitched up on the first night of the CIPD Learning and Development Show to ask: What is the state of our profession in 2018? We tackled this question in front of a live audience of L&D professionals, with special guests Andy Lancaster from CIPD; Jo Cook from Training Journal; and Phil Willcox from Emotion at Work. If you want to share your thoughts on the show, you can tweet us at @RossGarnerGP and @OwenFerguson, or @GoodPractice and @GoodPracticeAus. To find out more about GoodPractice, visit goodpractice.com. Our guests can be found @AndyLancasterUK, @LightbulbJo and @PhilWillcox. The CIPD 'UK Working Lives' survey for 2018 is available at: https://www.cipd.co.uk/knowledge/work/trends/uk-working-lives CIPD's joint research with Towards Maturity, 'Driving the New Learning Organisation', is: Overton, L. (2017). Driving the new learning organisation. Training & Development, 44(4), 9, available at: https://www.cipd.co.uk/Images/driving-the-new-learning-organisation_2017-how-to-unlock-the-potential-of-Land-d_tcm18-21557.pdf Jo summarised her ideas in a couple of blog posts for Training Journal. Part 1 is at: http://www.trainingjournal.com/articles/opinion/your-ld-department-business-focused-enough Part 2 is at: https://www.trainingjournal.com/articles/opinion/your-ld-department-business-focused-enough-pt2 She also referenced LinkedIn Learning's '2017 Workplace Learning Report': http://ilpworldwide.org/wp-content/uploads/2017/03/LLS-2017-Workplace-Learning-Report.pdf And Leo's 'Measuring the Business Impact of Learning - 2018 Survey Results': https://leolearning.com/resources/measuring-business-impact-learning-2018-survey-results/ The papers Owen cited were: Gal, D., & Rucker, D. (2017). The Loss of Loss Aversion: Will It Loom Larger Than Its Gain?, available at: https://onlinelibrary.wiley.com/doi/abs/10.1002/jcpy.1047 Yechiam, E. (2018). Acceptable losses: the debatable origins of loss aversion. Psychological research, 1-13, available at: https://link.springer.com/article/10.1007%2Fs00426-018-1013-8 Jeff Bezos' letter to shareowners is online at: https://www.sec.gov/Archives/edgar/data/1018724/000119312518121161/d456916dex991.htm Marni from Google referenced a paper on the 'hidden curriculum in digital education': Edwards, R. (2015). Software and the hidden curriculum in digital education. Pedagogy, Culture & Society, 23(2), 265-279, available at: https://www.tandfonline.com/doi/abs/10.1080/14681366.2014.977809
In this episode, Sukh has guest Sarah Boyd on the show, and they talk about a range of things for how positive psychology is put into practice. Sarah's main area of work focuses on healthcare in the UK and enabling better change within the NHS. They talk about appreciate inquiry as an approach for organisational change, and how it utilises positive psychology principles to enable generative dialogue and focusing on strengths and achievements. They talk about the use or language and how the language we use determines what we think and believe. They explore all manners of topics related to positive psychology with some quality thinking about approaches to change management, the importance of taking small steps, the interplay of positive psychology and life events that are challenging, and how we can think about parenting in different ways too. As it's still early day's in Sukh's world of podcasting, the audio edit isn't as well balanced as it could be. Please do forgive Sukh's tinny and sharp speech, he promises not to do it again! You can connect with Sukh and Sarah on Twitter - @sukhpabial and @sarahboydh In the podcast, the following pieces are referenced: Sarah wrote a blog post about the bits of appreciative inquiry that she loves. That's here http://www.dotconnection.co.uk/blog/2017/11/17/appreciative-inquiry-the-bits-i-love The Grief Cast by Cariad Lloyd https://itunes.apple.com/gb/podcast/griefcast/id1178572854?mt=2 The Emotion At Work podcast by Phil Willcox https://www.emotionatwork.co.uk/podcast/ They talk about Miriam Akhtar who is a positive psychology practitioner in the UK. You can find her here https://positivepsychologytraining.co.uk/about/miriam/ They also talk about and get all fanboi over Sarah Lewis and her work in positive psychology and as an appreciative inquiry practitioner. You can find out about her here https://www.acukltd.com/about-us/ Sarah mentioned Sarah Lewis' book - Appreciative Inquiry for Change Management which you can get here https://www.amazon.co.uk/Appreciative-Inquiry-Change-Management-Organizational/dp/0749463554/ref=sr_1_12?ie=UTF8&qid=1524923033&sr=8-12&keywords=sarah+lewis+books
In this episode I tell my story or at least some of my story of 2017. I found 2017 really hard. Physically and more importantly (for this podcast) I found it emotionally hard. I feel lucky that feeling content and settled with life is something that generally comes easy to me. 2017 was not like that. Here I talk about how I struggled with my identity, with how I saw myself and that the reality was not something I wanted to or chose to face. As well as this sharing of my 2017 I talk about what is to come for the podcast in 2018. Here is a link to the video I reference about the context forcing me to be someone I wasn't https://youtu.be/E5ewQ_za6KA Here is a link to the blog that I wrote part way through the year https://www.linkedin.com/pulse/hush-race-phil-willcox If you are interested in hearing more about the live podcasts, please email hello@emotionatwork.co.uk
*This is a rebroadcast of the episode orignally aired in July 2017* Here we explore the breadth and depth of emotions so listeners can use what we discuss to help enrich lives or help protect from or reduce harm. We focus on the roles #emotion #credibility and #deception play in the workplace. In this episode our founder, Phil Willcox is talking with Georgie Nightingall about changing up the standard networking type conversation. A lot of the talk we do, especially in a networking type setting is ritualised. What we mean by that is the types of questions we ask, the responses we give and the way we interact is almost pre-set. A good example of this would be the classic 'So... what do you do?' type question at a networking event. During our conversation we go on to explore conversations in the workplace, in teams, on line and the link to the identity or identities we build for ourselves. We also cover identity at work, at home and how the boundaries can/do/will become blurred. I thoroughly enjoyed my chat with Georgie and below are the links to all the different theories or concepts we have discussed: Relevance theory and meaning: http://www.phon.ucl.ac.uk/publications/WPL/02papers/wilson_sperber.pdf https://www.thoughtco.com/relevance-theory-communication-1691907 Trigger Conversations and their events: https://www.triggerconversations.co.uk/ https://www.triggerconversations.co.uk/#EVENTS georgie@triggerconversations.co.uk Conversation(al) rtiuals https://hbr.org/1995/09/the-power-of-talk-who-gets-heard-and-why https://youtu.be/CFa2m-tLIaE Allowable contributions http://www.sscnet.ucla.edu/soc/faculty/heritage/Site/Publications_files/CA%20and%20INSTITUTIONAL%20TALK_LSI.pdf Allowable contributions and improvisation: https://www.bangor.ac.uk/mindfulness/documents/DisciplinedImprovisation.pdf Books: https://www.amazon.co.uk/Artists-Way-Discovering-Recovering-Creative/dp/0330343580 https://www.amazon.co.uk/Tools-Titans-Billionaires-World-Class-Performers/dp/1785041274/ref=sr_1_1?ie=UTF8&qid=1499675468&sr=8-1&keywords=tools+of+titans Thanks for listening. If you enjoy what you hear, then please leave us a review...
Lisa talks to Phil Willcox about emotions, and in particular the emotions caused by the rapidly increasing pace of change in work and life in general.
This podcast is about sharing ideas, insights, research and experiences around emotion in the workplace. Here we explore the breadth and depth of emotions so listeners can use what we discuss to help enrich lives or help protect from or reduce harm. We focus on the roles #emotion #credibility and #deception play in the workplace. In this special edition Phil asked on Facebook, LinkedIn and Twitter for questions from listeners. These could be about any aspect of #emotion, #credibility or #deception or related to a particular episode so far. The questions and who asked them are below and this time you just get to hear Phil's dulcet tones for the whole episode *lucky you* ;-) Questions: Annette Hill - @familyhrguru When the idea of collaboration, sharing stories and social leadership is very current, is the need to keep this valid and grounded in what is happening now, even more acute? How do we encourage and value this gradual and incremental way of learning? Ross Garner - @RossGarnerGP Are conversation rituals a useful crutch? Patrick Mullarkey - @mentormullarkey Can I ask a personal question that is tenuously linked to identity? What advice would Phil Willcox have given to himself ten years ago? Sarah Taylor Something I'm pondering on a lot these days is the balance between self-acceptance and self-improvement. When does the desire to change aspects of our self and our feelings become problematic?
In learning and development, we're often tasked with solving problems. But how do we know that the client or stakeholder defining the problem is telling the truth? Are they trying to deceive, or are they deceiving themselves? What questions can we ask that could help us find out? This week on the GoodPractice Podcast, Phil Willcox from the Emotion at Work podcast returns to the show to share his expertise with Ross G and Owen. If you'd like to share your thoughts on the show, you can find Phil on Twitter @PhilWillcox, Ross @RossGarnerGP and Owen @OwenFerguson. You can also tweet @GoodPractice or @GoodpracticeAus. If you'd like to find out more about our upcoming events, blogs and whitepapers, visit goodpractice.com. For an accessible introduction to 'faces' in self-deception, see: https://www.psychologytoday.com/blog/philosophy-stirred-not-shaken/201505/self-deception-has-many-faces A more academic look at self-deception can be found in the paper: Z. Chance, M.I. Norton, The What and Why of Self-Deception, COPSYC (2015), http://dx.doi.org/10.1016/j.copsyc.2015.07.008. A draft version of this paper, available for free, can be found at: http://faculty.som.yale.edu/zoechance/documents/chancenorton2015currentopinion-acceptedmanuscript_002.pdf And an in-depth look at self-deception and impression-management can be found here: Farrow, T. F., Burgess, J., Wilkinson, I. D., & Hunter, M. D. (2015). Neural correlates of self-deception and impression-management. Neuropsychologia, 67, 159-174. It is available from: https://www.researchgate.net/publication/269724457_Neural_correlates_of_self-deception_and_impression-management The Yes, Minister scene demonstrating leading questions is available on YouTube at: https://www.youtube.com/watch?v=G0ZZJXw4MTA The Goffman animation Ross referenced is also available on YouTube: https://www.youtube.com/watch?v=6Z0XS-QLDWM The podcast Ross mentioned, No Such Thing As A Fish, is available on iTunes or here: http://qi.com/podcast 32M's microchipping party was covered by BBC News. You can watch the clip here and decide for yourself if it is a marketing gimmick: http://www.bbc.co.uk/news/av/world-us-canada-40806583/wisconsin-company-offers-microchip-implants-to-employees And, finally, our podcast on evidence-based practice is the most popular episode we've done. To find out more about 'four types of evidence', listen to it here: http://podcast.goodpractice.com/evidence-based-practice-for-hr-and-ld
This podcast is about sharing ideas, insights, research and experiences around emotion in the workplace. Here we explore the breadth and depth of emotions so listeners can use what we discuss to help enrich lives or help protect from or reduce harm. We focus on the roles #emotion #credibility and #deception play in the workplace. In this episode our founder, Phil Willcox is talking with Georgie Nightingall about changing up the standard networking type conversation. A lot of the talk we do, especially in a networking type setting is ritualised. What we mean by that is the types of questions we ask, the responses we give and the way we interact is almost pre-set. A good example of this would be the classic 'So... what do you do?' type question at a networking event. During our conversation we go on to explore conversations in the workplace, in teams, on line and the link to the identity or identities we build for ourselves. We also cover identity at work, at home and how the boundaries can/do/will become blurred. I thoroughly enjoyed my chat with Georgie and below are the links to all the different theories or concepts we have discussed: Relevance theory and meaning: http://www.phon.ucl.ac.uk/publications/WPL/02papers/wilson_sperber.pdf https://www.thoughtco.com/relevance-theory-communication-1691907 Trigger Conversations and their events: https://www.triggerconversations.co.uk/ https://www.triggerconversations.co.uk/#EVENTS georgie@triggerconversations.co.uk Conversation(al) rtiuals https://hbr.org/1995/09/the-power-of-talk-who-gets-heard-and-why https://youtu.be/CFa2m-tLIaE Allowable contributions http://www.sscnet.ucla.edu/soc/faculty/heritage/Site/Publications_files/CA%20and%20INSTITUTIONAL%20TALK_LSI.pdf Allowable contributions and improvisation: https://www.bangor.ac.uk/mindfulness/documents/DisciplinedImprovisation.pdf Books: https://www.amazon.co.uk/Artists-Way-Discovering-Recovering-Creative/dp/0330343580 https://www.amazon.co.uk/Tools-Titans-Billionaires-World-Class-Performers/dp/1785041274/ref=sr_1_1?ie=UTF8&qid=1499675468&sr=8-1&keywords=tools+of+titans Thanks for listening. If you enjoy what you hear, then please leave us a review...
Over the past year or so, the GoodPractice team have produced 50 podcast episodes. To celebrate this milestone, we've asked three of our favourite L&D podcasters to join us in a panel discussion on: podcasting for learning. From 'Emotion at Work', we have Phil Willcox. From 'From Scratch', we have Martin Couzins and Nigel Paine. And from the GoodPractice team we have Ross Garner and Owen Ferguson. Thanks for listening. If you'd like to share your thoughts on the show, you can find Phil on Twitter @PhilWillcox, Nigel @ebase, Martin @MartinCouzins, Owen @OwenFerguson, and Ross @RossGarnerGP. You can also tweet @GoodPractice or @GoodpracticeAus. If you'd like to find out more about our upcoming events, blogs and whitepapers, visit goodpractice.com. You can subscribe to 'Emotion at Work' on iTunes. 'From Scratch' is available at fromscratchpodcast.com. For anyone interested in starting their own podcast, we tend to record using Blue Snowball USB microphones. We speak over Skype or Google Hangouts, with each contributor recording themselves on Audacity (PC) or QuickTime (Mac). The host then collects that week's recordings from all contributors and edits them together in Adobe Audition. Audacity or Garage Band are free alternatives. We host our podcasts on Libsyn. You can submit your podcast to iTunes here.
This podcast is about sharing ideas, insights, research and experiences around emotion in the workplace. Here we explore the breadth and depth of emotions so listeners can use what we discuss to help enrich lives or help protect from or reduce harm. We focus on the roles #emotion #credibility and #deception play in the workplace. Our first episode is more of a broadcast from our founder (Phil Willcox) talking about why the emotion at work podcast is a thing. He sets out: 1) That the podcasts will be a series of conversations with researchers and/or practitioners and/or business leaders. Some guests may be in more than one camp. 2) Each podcast will be an authentic recording of the conversation that was had. There will be no splicing editing or cutting out. We want you the listener to hear it in its true form. 3) This podcast supports the goals of emotion at work as what you hear will be helpful in enirching lives or reducing harm in the workplace. The guests and Phil talk about hints, tips and techniques to help listeners find out how to work with emotion, credibility and deception in the workplace more effectively. 4) That we are a work in progress. This is the first of many podcasts and we will learn and evolve with time. We are excited you are along for the ride. Thanks for downloading! Here we go.....