Podcast appearances and mentions of nigel paine

Dr Nigel Paine and Martin Couzins celebrate the big 250 and reflect on the most listened-to episodes.

In a time when organisations must adapt and evolve more rapidly than ever, the role of learning is at a crossroads. In this episode, Nigel Paine, author of The Great Reset: Unlocking the Power of Organisational Learning, shares his vision for transforming L&D into a strategic driver of culture, leadership, and inclusion-focused change. Nigel outlines the dimensions of organisational learning, the five values that underpin it, and the critical questions that leaders must ask to shift from transactional L&D to a more holistic and impactful approach. He also discusses the role of generative AI in reshaping learning and how L&D professionals can rise to meet the challenges of a rapidly changing landscape. With philosophical reflections and practical guidance, this conversation provides a roadmap for those ready to reset their thinking, elevate their practice, and embrace a bold vision for the future of learning. Take your L&D to the next level Take advantage of thousands of hours of analysis. Hundreds of conversations with industry innovators and 25+ years of hands-on global L&D leadership. It's all distilled into one framework to help you level up L&D. Access the L&D Maturity Model here - https://360learning.com/maturity-model KEY TAKEAWAYS Sharing and supporting is a component of agile organisations. Provide people with the freedom to work holistically and across departments. Ensure your systems are relevant. Create a culture of trust so people are free to support each other. Use team targets instead of individual ones. Set benchmarks to prove you have achieved it. Empower people to look after their own development and remove barriers. AI can be a personal development engineer for each person. Inclusion genuinely brings different perspectives. BEST MOMENTS “I don't believe you can rely on individuals being smart enough ... We need collective intelligence.” “Value decency and human kindness.” “Detoxify your culture.” “The 5 values create an agenda for action.” “AI is going to be life enhancing.” “Build credibility based on making meaningful impacts.” Nigel Paine Bio Nigel Paine is a renowned author, speaker, and thought leader in the field of L&D. He is a passionate advocate for innovative, people-centred approaches to organisational development. As the author of several influential books, Nigel challenges L&D professionals to think beyond traditional boundaries and embrace the profound potential of learning to shape culture, foster leadership, and drive inclusion. Nigel’s career spans senior leadership roles, consulting with global organisations, and teaching at institutions such as the University of Chicago and IE Business School. Twitter: @ebase https://www.linkedin.com/in/nigelpaine Book: https://store.bookbaby.com/book/the-great-reset Use the discount code: LDAP10 https://www.nigelpaine.com VALUABLE RESOURCES L&D Master Class: https://360learning.com/blog/l-and-d-masterclass-home ABOUT THE HOST David James has been a People Development professional for 20+ years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa. David is Chief Learning Officer at 360Learning, a prominent writer and speaker on topics around modern and digital L&D. CONTACT METHOD  https://twitter.com/davidinlearning https://www.linkedin.com/in/davidjameslinkedin L&D Collective: https://360learning.com/the-l-and-d-collective https://360learning.com/blog

Organizational learning isn't just a nice idea – it's essential to staying resilient, productive, and people-centered. But what does it really look like in action? In this episode, Dr. Nigel Paine, a learning and leadership expert, explores how organizations can shift away from individual performance and toward collective learning. Nigel shares his vision for learning cultures built on trust, team connection, and the “organizational brain". Ep. 65 Brought to you by Elucidat.  Want more insights? Get the latest tips, expert advice, and best practices from top L&D leaders - delivered straight to your inbox. The Learning at Large newsletter brings you monthly insider content to help you create and scale impactful learning. Subscribe now and never miss an edition!

Dr Nigel Paine and Martin Couzins explore ways L&D can move beyond a content focus towards performance and business impact.

Dr Nigel Paine and Martin Couzins look at why trust continues to be a problem for organisations and what can be done about it.

Join us for a special episode featuring Nigel Paine and Martin Cousins, two thought leaders in learning and organizational development. Fresh from the Shape the Future Consortium event, they share key insights on the evolving role of learning in organizations, the importance of creating spaces for innovation, and why leaders must embrace a learning mindset to tackle today's biggest challenges.alent is Everywhere is a podcast for people leaders and HR teams who are passionate about education in the workplace to develop all workers.We explore ideas on how to keep talent and how to develop talent in order to create the virtuous circle that builds strong businesses.We'll interview leaders to hear their experiences of how they invested in people.Hosted by Sylvie Milverton.https://www.stfconsortium.org/https://store.bookbaby.com/book/the-great-reset

Martin Couzins and Dr Nigel Paine discuss ways to encourage organizational learning based on Nigel's latest book.

Dr Nigel Paine and Martin Couzins look at why we might see a renewed interest in communities of practice in the coming months.

Dr Nigel Paine and Martin Couzins discuss Cognota's 2024 LearnOps Trends & Insights Report.

In this episode, Dr Nigel Paine and Martin Couzins take a look at MIT Sloan Management Review research that shows only 51% of the top team can list their organisation's top three priorities, dropping to 13% of frontline supervisors. 

Dr Nigel Paine and Martin Couzins reflect on the need for broader perspectives on AI so that learning teams can be a part of business transformation, not just learning transformation. 

A leading expert in AI is urging lawmakers to rapidly pass new legislation to regulate Agentic AI, a ground-breaking new form of AI capable of completing complex goal-oriented tasks without the need of a human prompt. President of the European Responsible AI Office (EURAIO) Nell Watson made the call today during her keynote speech at Learnovation 2024, the annual summit on the future of work and learning, which took place at the Aviva Stadium. Alongside her role as head of the EURAIO, Nell is an executive consultant for Apple and a senior scientific advisor to The Future Society, an independent non-profit focused on developing and implementing governance mechanisms for AI. She has also been a senior fellow to The Atlantic Council, a US think tank. The theme of Learnovation 2024 is 'Navigating the Future of Learning', with speakers and workshops focused on preparing learners for the challenges of the 21st century and the future of work. Learnovation is the annual summit organised by The Learnovate Centre, a leading global future of work and learning research hub funded by Enterprise Ireland and IDA Ireland and based at Trinity College Dublin. Nell told Learnovation 2024 this morning that autonomous Agentic AI represents a significant upgrade on traditional AI and generative AI models which require human prompts. In response, industry must prepare workers for the introduction of the technology with new workplace training and upskilling programmes that teach innovative and independent thinking. She also told the conference that, while applications of Agentic AI will have positive effects for many, especially those with disabilities, lawmakers and officials must still move quickly to pass new laws and regulations to defend workers' rights from bad corporate actors. They must also, she says, legislate to ensure developers impose limits on the AI itself so that it does not breach the law while working to achieve its goals. President of the European Responsible AI Office Nell Watson says: "Agentic AI promises to dramatically change the world of work and learning. It's vital that we start preparing people for that change through education, training and upskilling, and new laws and regulations to ensure that the rights of people are not sacrificed in the pursuit of corporate profit. "This technology has vast potential. Applications in virtual reality will allow people to learn new skills in low-stakes virtual environments. It will make learning more inclusive with applications for people with reduced hearing or sight loss, or those with speech issues. Applying Agentic AI to learning will have life-changing effects for many people. However, it remains hugely important that officials take action now to regulate this technology and protect workers' rights before Agentic AI becomes ubiquitous, rather than spend valuable time playing catch-up later." Director of The Learnovate Centre, Nessa McEniff, said: "Learnovation 2024 is looking at some extremely interesting and topical issues including how to recognise and remove barriers for innovation in learning and how to embed AI in education in ways that are both effective and responsible. We will also explore AI's role in learning technology and focus on corporate learning in the 21st Century and how to prepare for the challenges of the future workplace." The event's host is Dr. Mary Kelly, Academic Dean at Hibernia College, who also gave the opening address. Other speakers at Learnovation 2024 include: Richard Culatta, CEO at the International Society for Technology in Education (ISTE) and the Association for Supervision of Curriculum Development (ASCD), non-profit global education organisations based in Washington that are focused on accelerating innovation in education and elevating learning to meet the needs of all students. Dr Nigel Paine, Global Thought Leader and ex-CLO of the BBC. Nigel has more than 25 years of experience in corporate learning and is a regular speaker, writer and b...

The Learnovate Centre, a leading global future of work and learning research hub, will host its annual Learnovation Summit at the Aviva Stadium in Dublin next Thursday, October 3rd. The theme of Learnovation 2024 is 'Navigating the Future of Learning' and it is hoped that it will inspire a new wave of educational strategies that cater to diverse learning needs. Speakers and workshops will focus on preparing learners for the challenges of the 21st century and the future of work. The event will be hosted by Dr. Mary Kelly, Academic Dean at Hibernia College, who will also give the opening address. Learnovation 2024 Speakers include: Richard Culatta, CEO at the International Society for Technology in Education (ISTE) and the Association for Supervision of Curriculum Development (ASCD), non-profit global education organisations based in Washington that are focused on accelerating innovation in education and elevating learning to meet the needs of all students. Prior to his current position, Richard was the Chief Innovation Officer for the state of Rhode Island and was appointed by President Barack Obama as the Director of the Office of Educational Technology for the U.S. Department of Education. Nell Watson, President, European Responsible AI Office. Nell is a trailblazer in emerging technologies such as machine vision and Artificial Intelligence ethics. She dedicates her work to protecting human rights and infusing ethics, safety and values that elevate the human spirit into technologies like AI. Dr Nigel Paine, Global Thought Leader and ex-CLO of the BBC. Nigel has more than 25 years' experience in corporate learning and is a regular speaker, writer and broadcaster on the topics of learning and development, technology and leadership. Dr Ann Devitt, Head of the School of Education, Trinity College Dublin. Ann is Associate Professor of Language Education at the School of Education. She is the Academic Director of the Learnovate Centre and has extensive research experience in both academia and industry. Other speakers include: Prof. Mairéad Pratschke, Professor and Chair in Digital Education at University of Manchester; Elliott Masie, Chair MASIE Learning Foundation & MASIE Productions; Christopher Mathews, Global Education Team Strategy and Partnership Lead, Amazon Web Services; Piero Tintori, CEO and founder of Terminalfour and BetterExaminations; Peter Fagerström, founder and Executive Chairman of Educraftor. Learnovation 2024 will run from 9am to 4.30pm on October 3rd. It will be followed by a drinks reception. Registration for the event can be completed online at www.learnovatecentre.org/learnovation. Learnovate Centre Director Nessa McEniff said: "Learnovation 2024 is looking at some extremely interesting and topical issues including how to recognise and remove barriers for innovation in learning and how to embed AI into education. We will also be exploring Generative AI's role in learning technology and there will be a focus on corporate learning in the 21st Century and how to prepare for tomorrow's challenges. "This year's summit is a must-attend event for anyone who is interested in the future of work and learning especially given the calibre of international and national speakers and experts who are presenting this year. We look forward to another sold-out event at the Aviva on October 3rd." To register or for more information on the Learnovation Summit, visit www.learnovatecentre.org/learnovation. More about Irish Tech News Irish Tech News are Ireland's No. 1 Online Tech Publication and often Ireland's No.1 Tech Podcast too. You can find hundreds of fantastic previous episodes and subscribe using whatever platform you like via our Anchor.fm page here: https://anchor.fm/irish-tech-news If you'd like to be featured in an upcoming Podcast email us at Simon@IrishTechNews.ie now to discuss. Irish Tech News have a range of services available to help promote your business. Why not drop us a line at Info@IrishTechNews.ie now t...

Dr Nigel Paine and Martin Couzins discuss pwc's Global Workforce Hopes and Fears Survey 2024.

Revolutionizing Organizational Learning Dr. Nigel Paine, a leading expert in organizational learning, advocates for a shift from individual-focused to collective learning approaches. He emphasizes the importance of systems thinking and understanding the interconnectedness within organizations to drive meaningful change. Dr. Paine argues that by focusing on "knowing" rather than just "knowledge," organizations can create more dynamic, responsive learning environments that better address complex challenges. Transforming Adult Learning in the Workplace Dr. Paine shares innovative strategies for adult learning, highlighting the need for experiential, context-rich learning experiences. He provides compelling examples from his work at the BBC, demonstrating how immersive, scenario-based training can lead to significant improvements in performance and understanding. Dr. Paine also stresses the importance of values-driven organizations and the role of organizational culture in fostering effective learning and development. ABOUT THE GUEST Dr. Nigel Paine is a prominent thought leader in learning, development, and technology. With over 25 years of experience, he's a sought-after speaker, author, and consultant in organizational learning and leadership development. Formerly the Chief Learning Officer at the BBC, Dr. Paine now advises companies worldwide on building learning cultures and embracing technological change.  He's written several books, including "Workplace Learning: How to Build a Culture of Continuous Employee Development" and "Building Leadership Development Programmes: Zero-Cost to High-Investment Programmes that Work." Dr. Paine is also a professor, broadcaster, and podcast host, dedicated to transforming organizational learning for the digital age. His expertise lies in helping companies navigate complex change through effective learning strategies. 5 takeaways from this episode: Organizational learning is crucial for navigating complexity: Dr. Paine emphasizes the need to shift from individual-focused learning to collective, organization-wide learning to address modern challenges. Knowing" trumps "knowledge": Focus on the process of learning and understanding (knowing) rather than static information (knowledge) for more effective organizational development. Systems thinking is essential for leaders: Understanding the interconnectedness of various parts of an organization is key to effective leadership and problem-solving. Adult learning requires context and experience: Dr. Paine shares examples of immersive, scenario-based training that led to significant improvements in performance and understanding Values-driven organizations foster better learning: Creating a culture based on shared values, rather than just individual competencies, leads to more cohesive and effective organizational learning. Connect with: Dr Nigel Paine on LinkedIN ⁠Swami on LinkedIN⁠ ⁠Click here for Show Notes⁠ This episode was made possible by the great folks at Effortless. Effortless has been designed to be user-friendly, aiding you in your journey to streamline financial tasks. Experience the convenience of achieving e-Invoicing and E-way Bill Generation in just a couple of clicks, simplifying your business processes. ⁠Visit www.goeffortless.ai to learn more.

Martin Couzins asks Dr Nigel Paine to reflect on the process of writing his latest book, The Great Reset: Unlocking the Power of Organizational Learning. Pre order here.

Martin Couzins and Dr Nigel Paine review Cache's State of AI report.

We have the wonderful Nigel Paine back in the house for an exciting and banter-filled episode about leadership. It's a continuation of the previous Nigel show, The "Follow the Leader" Episode. Nigel and Matt continue the conversation about the nuance of leadership-- what the heck is it practically as organizations struggle to get their arms around it. A bulk of the discussion centers on the work of the wonderful historian and leadership expert, Keith Grint from the Säid Business School of the University of Oxford and also the University of Warwick, both in the UK. You can learn more about Keith here: https://www.sbs.ox.ac.uk/about-us/people/keith-grint And a wonderful primer on Keith's work is his short book, LEADERSHIP, A VERY SHORT INTRODUCTION. You can get it here: https://amzn.to/4elBIeg They leverage his problem-based model of leadership taking Rittel and Webber's Wicked and Tame problems (and adding Critical Problems) as a basis for prescribing a leadership, management, or command response.  Rittel and Webber. Here is the reference to their work: Rittel, H.W.J. and Webber, M.M.. (1973) Dilemmas in a General Theory of Planning. Policy Sciences. 4, pp. 155-169. The classicJames MacGregor Burns book introducing the concept of Transformational Leadership is:  Burns, J. M. (1978). Leadership (1st ed.). New York: Harper & Row. Barbara Kellermen's book is: Kellerman, B. (2012). The end of leadership (1st ed.). New York: Harper Business, An Imprint of Harper Collins Publishers. Jeffrey Pfeffer wrote a wonder book called LEADERSHIP BS. The reference is:  Pfeffer, J. (2015). Leadership BS : fixing workplaces and careers one truth at a time (First edition. ed.). New York, NY: Harper Business, an imprint of HarperCollins Publishers. We also reference Ronald Riggio: Riggio, R. E. (Ed.) (2018). What's Wrong with Leadership? New York: Routledge. Matt incorrectly says Charles Wheelen's name. It is Wheelen and his book is called Naked Economics. We allude to systems-based leadership. You can learn more about it here: Raelin, J. A. (2016). Imagine There Are No Leaders: Reframing Leader‐ ship as Collaborative Agency. Leadership & Organization Development Journal, 12(2), 131-158. In Best and Worst, we reference the new book by economist, Alex Edmans, MAY CONTAIN LIES, found anywhere books are sold.

Nigel Paine joins Michelle Ockers to discuss the importance and methodologies of fieldwork in leaning and development. The discussion focuses on identifying when fieldwork is necessary and how it can effectively uncover barriers and solve problems. Through practical real-world examples and high-value questions, this episode will leave you with applicable insights to get started or improve your fieldwork. Hosted by Michelle Ockers  Transcript and related resources: https://learninguncut.global/podcast/elevate-36/  Podcast information and more episodes: https://learninguncut.global/podcast/

Dr Nigel Paine and Martin Couzins review the book The Social Brain - The Psychology of Successful Groups. 

In this episode Dr Nigel Paine explains why there is no one definition of leadership and what that means for leadership development. Nigel will be co-facilitating the Building Leadership Capability Series with Matt Richter. Find out more here. 

Dr Nigel Paine and Martin Couzins discuss Hannah Critchlow's book Joined Up Thinking.

Dr Nigel Paine and Martin Couzins take a look at Nigel's session at the conference, The Great Reset: Why we need to rethink organisational learning. 

Dr Nigel Paine and Martin Couzins discuss how organisations can create a climate and culture of organizational learning.

Dr Nigel Paine and Martin Couzins discuss why organisations and individuals need to break through the status quo and how to do it.

In this episode, Dr Nigel Paine and Martin Couzins explore the role of external insights in developing Organizational Learning. Nigel will be running a webinar on the topic on 7 March 2024 - register here.

Nigel Paine and Martin Couzins take a look at the Learning and Performance Institute's Learning Survey 2024.

Dr Nigel Paine and Martin Couzins look at McKinsey's paper on raising organisational resilience.

Are you moving into a new organisation in an L&D Leader role? Set yourself up for success with this special Learning Uncut Playbook. Drawing upon the experience of past Learning Uncut podcast guests, we've identified a number of aspects to focus on in your first 90 days to establish and position yourself in your organisation to have strong influence, business connection and impact. We've added an introductory discussion with Nigel Paine on navigating organisational politics, and round out with relevant findings on taking bold action while building your personal safety net from our Emergent series. Thank you to Sagar Nair for his support to analyse past episodes and help select the themes and extracts to include in this Playbook. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/138/  Podcast information and more episodes: https://learninguncut.global/podcast/

In this episode, Dr Nigel Paine gets a grilling about some of the ideas in his forthcoming book on Organizational Learning. Nigel is running a series of webinars discussing these ideas - register here.

Dr Nigel Paine and Martin Couzins reflect on 2023.

Nigel Paine and Martin Couzins discuss Organizational Learning, the subject of Nigel's new book and also a series of webinars. Find out more here. 

Nigel Paine and Martin Couzins take a look at the latest research from the Chartered Management Institute into the state of UK managers.

Nigel Paine and Martin Couzins discuss the six action points taken from Insights Media's Research Roundup report into generative AI.

Nigel Paine and Martin Couzins propose some tactics for finding credible insights on generative AI.

In this episode, podcast host, Matt Richter is joined by Nigel Paine, organizational learning and leadership expert. Together, they spend the whole episode exploring that nebulous and vague concept of leadership. They fail to definitively lock in a definition for leadership— thus demonstrating one of the inherent challenges organizations face when leveraging LD programs. But, more importantly, they look at what we can do, when we effectively develop leaders within organizational contexts. Leaders are all about managing… managing the context. No one style, approach, model, theory, or consultant prescription will work in all scenarios… of at all. So, what is one to do? Focus on flexibly adapting and managing that aforementioned context. Recognize that that there are so many different perspectives— the leaders, the followers, other players, etc. And then find ways to accept and leverage those different perspectives.In other words, leadership is utterly founded on adaptation and change. It is about systems thinking. To paraphrase Keith Grint, leadership is all about working to solve those wicked problems we face.Nigel answers the question about how we can predict or forecast whether someone will be a good leader. Which then leads to a discussion of how we conceive of leadership in our culture and how we describe leadership success.Below are some references and notes from the show:We referenced both Barbara Kellerman and Jeffrey Pfeffer:Kellerman, B. (2012). The End of Leadership. New York: Harper Collins. Kellerman, B. (2015). Hard Times: Leadership in America. Stanford, CA: Stanford University Press. Pfeffer, J. (2015). Leadership BS: Fixing Workplaces and Careers One Truth at a Time. New York, Harper Business. Matt mentioned some of the Warren Bennis and Burt Nanus management comparisons reference: Young, M., & Dulewicz, V. (2007). Similarities and Differences between Leadership and Management: High-Performance Competencies in the British Royal Navy. British Journal of Management, 19(1), 17-32. doi:https://doi.org/10.1111/j.1467-8551.2007.00534.xAnd the book from them is LEADERS: Strategies for Taking Charge.Nigel mentioned John Kotter. Here are two references that sum up his work nicely.Kotter, J.P. (2001) What Leaders Really Do. Harvard Business Review. December 2001.Adapted from A Force for Change: How Leadership Differs From Management (pp. 3–8), by J. P. Kotter, 1990, New York, NY: Free Press. General Electric's Crotonville Leadership Institute was actually opened in 1956, not in 1947, as Nigel stated. We referred to Keith Grint and his article:Grint, K. (2005). Problems, problems, problems: The social construction of ‘leadership.' Human Relations. 58 (11), 1467-1494.The originators of wicked and tame problems: Rittel and Webber.Rittel, H.W.J. and Webber, M.M.. (1973) Dilemmas in a General Theory of Planning. Policy Sciences. 4, pp. 155-169.Peter Senge and The Fifth Discipline. You can find the book anywhere books are sold.Winston Churchill. There are a ton of biographies about Churchill. Matt's favorite's are the William Manchester volumes. Neville Chamberlain reference: Self, R. (2013, September 30). Was Neville Chamberlain Really a Weak and Terrible Leader? Retrieved from http://www.bbc.com/news/magazine-24300094.Tina Kiefer— and others—  on the drawing a Leader exercise: https://www.nytimes.com/2018/03/16/health/women-leadership-workplace.html?smid=url-share Joseph Devlin: https://www.linkedin.com/posts/joseph-t-devlin_learningstyles-brainmyth-activity-7113156889688854528-RFWZ?utm_source=share&utm_medium=member_desktop

Nigel Paine and Martin Couzins review the LinkedIn Learning course How to research and write using generative AI tools.

Nigel Paine and Martin Couzins look at research published in the Economist that unpicks some of the challenges facing middle managers.

Martin Couzins and Nigel Paine explore the importance of audience insights to understand the learner context and develop learning interventions that deliver organisational impact.

It's the 20th year of the benchmark and Mind Tools for Business is serialising this year's report into three parts. Nigel Paine and Martin Couzins take a look at part one. 

Nigel Paine and Martin Couzins review the CIPD's Learning at Work report, looking specifically at what it says about learning alignment and the learning environment.

In this episode, Nigel Paine and Martin Couzins look at Sage's The changing face of HR in 2024 research and reflect on the paradoxes that exist between HR and the C-suite.

Nigel Paine and Martin Couzins look at the CIPD's evidence review of high-performing teams.

Nigel Paine and Martin Couzins review recent research on line managers and consider what it will take for organisations to raise the game on management capability and effectiveness. Research mentioned: More than 50% of managers feel burned out, HBR Hybrid work is just work. Are we doing it wrong?, Microsoft The importance of people management: Analysis of its impact on employees, CIPD

Nigel Paine and Martin Couzins reflect on the Learning Technologies conference 2023.  

Martin Couzins and Nigel Paine discuss Nigel's keynote at the Learning Technologies conference 2023.

Nigel Paine and Martin Couzins take a look at Linkedin Learning's annual report.

Nigel Paine and Martin Couzins discuss PwC's Global Workforce Hopes and Fears report. 

Nigel Paine and Martin Couzins discuss the impact of ChatGPT on learning.

In response to the COVID pandemic, remote working became the norm for organisations to continue operating. As restrictions eased and employees both proved that remote working was viable and preferable, Hybrid Working emerged as a term to describe the mainstream adoption of this flexible approach to working from home and commuting, when required. However, in line with a new way of working emerged a new approach to learning. Or did it?  In this episode, David, and Nigel Paine, who has 25 years of L&D experience and teaches on a doctoral programme at an Ivy League University, discuss this.   KEY TAKEAWAYS Hybrid learning is a bit of a cliché, which is great for marketing, but is not for customers. We need to ask if remote/hybrid learning is the optimum solution for all hybrid workers, rather than assume that is the case. The L&D industry is prone to following fads and to re-badging old products. Doing fieldwork is essential if you want to understand what will work and avoid being tempted to follow a fad that does not do the job. When gathering data, ask lots of why questions to gain a deeper understanding of the issues. Don't be afraid to discuss things that don't necessarily fall under the learning remit as a way of improving your understanding. Few of the influential L&D software vendors have worked in the industry, so their tools and services often miss the mark.  See yourself as a practitioner, bring your experience to bear and act together with your stakeholders to solve their problems.   BEST MOMENTS 'I see so many terms that just come and go …. and hybrid learning is one of those' 'The last thing I would ever do to anyone in an organisation is to tell them what they need. I would help them to work that out for themselves.' 'Go in there with a partnership approach and ask the right questions.  'I would like to see more L&D people who are in control of their practice…not just working out what software to use. '   VALUABLE RESOURCES The Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523  L&D Masterclass Series: https://360learning.com/blog/   ABOUT THE GUEST With over 25 years of experience in corporate learning, Nigel is a regular speaker, writer, and broadcaster on the topics of development, technology, and leadership. Between 2002 and 2006 he headed up the BBC's Learning and Development operation. Following this, he started his own company nigelpaine.com Ltd that is focused on building great workplaces. He teaches on a doctoral programme at an Ivy League University, he has written three recent books, presents a monthly TV programme (Learning Now TV), and shares a weekly podcast (with Martin Couzins) called From Scratch.  You can follow and contact Nigel via: Twitter: @ebase LinkedIn: https://www.linkedin.com/in/nigelpaine/ Website: https://www.nigelpaine.com/ Hybrid Learning Article: https://www-trainingzone-co-uk.cdn.ampproject.org/c/s/www.trainingzone.co.uk/lead/strategy/hybrid-learning-is-just-learning-dont-fall-for-the-fad?amp   ABOUT THE HOST David James  David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa.  As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&D.  CONTACT METHOD  Twitter:  https://twitter.com/davidinlearning/ LinkedIn: https://www.linkedin.com/in/davidjameslinkedin/  L&D Collective: https://360learning.com/the-l-and-d-collective/ Blog: https://360learning.com/blog/ L&D Masterclass Series: https://360learning.com/blog/ See omnystudio.com/listener for privacy information.