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If creating content feels like a treadmill you can't quite step off, this Working Session is your reset button. We brought in nonprofit marketing expert and author Julia Campbell to teach you how to build a simple, sustainable content calendar for your next two weeks — in under an hour.Julia walks us through her signature approach to content planning: one rooted in clarity, consistency, and choosing the platforms that actually support your goals. You'll learn how to identify your core content buckets, repurpose stories across channels, and build a weekly rhythm that doesn't burn you out.Top 3 Takeaways:Build Around Four Buckets: Impact, Engagement, Authority, and Human-Centered content give you a reliable weekly structure. When your buckets are clear, your content becomes far easier to plan.Work With Your Capacity, Not Against It: If you can't build your content calendar in an hour, you're probably on too many platforms. Julia breaks down how to evaluate where your audience truly is, what each channel does best, and how to double down without overwhelm.Stories Are Your Anchor: One strong story each week — with a hook, emotional resonance, and mission clarity — can power multiple posts across multiple channels. Storytelling is the breadcrumb trail that leads supporters toward deeper understanding (and engagement).This episode is packed with low-lift, high-clarity tactics to help you show up consistently — without reinventing your content strategy every week.Welcome back to Working Sessions: hands-on, clarity-filled conversations designed to help you move real work forward inside your organization.Let's get to work.Thank you to our partners
If you've ever wrestled with the tension between being donor-centered and community-centered in your fundraising, today's episode is going to feel like a deep exhale. The incredible Tammy Zonker, founder of Fundraising Transformed, has helped raise more than $1 billion over her career, including facilitating a single $27 million dollar gift!We dive into Tammy's hands-on case study from the Children's Center in Detroit, where her team tripled philanthropy in three years and doubled it again before her departure. You'll hear what it actually looked like on the ground: auditing revenue channels, analyzing cost-per-dollar raised and ROI across events, grants, and direct response, strengthening monthly and planned giving, and expanding donor engagement.This episode also explores why many nonprofits thrive with younger generations, offers in-the-trenches advice for leaders navigating busy giving seasons, and how to thoughtfully affirm everyone who contributes their time, talent, and resources.Resources & LinksConnect with Tammy on LinkedIn and learn more about her book, Calling All Heroes. Already have a monthly giving program? The Mini Monthly Giving Mastermind starts in January and is just for you. Register now for the FREE Monthly Giving Summit on February 25-26th, the only virtual event where nonprofits unite to master monthly giving, attract committed believers, and fund the future with confidence. Let's Connect! Send a DM on Instagram or LinkedIn and let us know what you think of the show! My book, The Monthly Giving Mastermind, is here! Grab a copy here and learn my framework to build, grow, and sustain subscriptions for good. Want to book Dana as a speaker for your event? Click here!
Welcome back to the Homeward podcast. In today's episode, I'm joined by my friend and fellow coach's coach, Stacey Brass-Russell, for a special collab conversation on what it really means to build a human-centric, right-sized business. We talk about scrappy entrepreneurship, why high-touch, intimate containers are so powerful, and how to design offers that honor both your clients' transformation and your actual life. Stacey shares her journey from Broadway and yoga studio ownership into boutique business mentoring, and we unpack the realities behind "scaling," low-ticket launches, long-term containers, and making money your way. We also get into multidimensionality in business, allowing all of you into the brand, and I close the episode by reading "Wild Woman" from my poetry collection, little big beautiful things. I can't wait for you to listen. Links Mentioned: Learn more about Stacey and her work: staceybrassrussell.com Follow her on Instagram: @staceybrassrussell Learn more about ELEVATE Get your copy of little big beautiful things Tag me in your big shifts + takeaways: @amberlilyestrom Did you hear something you loved here today?! Leave a Review + Subscribe via iTunes
Today's guest is Umesh Rustogi, General Manager of Dragon for Nursing, Microsoft Health & Life Sciences. Umesh joins Emerj Editorial Director Matthew DeMello to explore how nursing workflows are straining under documentation burden, and how ambient AI is being built — not repurposed — to fit the realities of frontline care. The conversation also examines practical workflow changes already emerging in the field, as well as early ROI signals to watch for. Want to share your AI adoption story with executive peers? Click emerj.com/expert2 for more information and to be a potential future guest on the 'AI in Business' podcast!
Send us a textHuman Centered AI: Ep.009 - The Iwakura PrincipleSee comments on where to listen
In this Cloud Wars Live podcast, Bob Evans sits down with Hayete Gallot, President, Google Cloud Customer Experience, to explore how Google Cloud is helping enterprises move from AI experimentation to true business transformation. Gallot describes how her organization unifies engineering, consulting, partners, and learning to accelerate time-to-value and scale agentic AI across every function. Together, they dive into Gemini Enterprise, customer successes like Virgin Voyages, and why human-centered change is the real key to AI's future.The AI Turning PointThe Big Themes:Customer Experience Built for the AI Era: Google Cloud created a new Customer Experience organization, led by Hayete Gallot, to match the speed and complexity of AI-driven transformation. Instead of treating AI as a pure technology play, the team unifies industry and solutions experts, customer engineers, consulting, partners, and learning into one group that supports the full innovation lifecycle. That means they can help customers go from idea to minimum viable product to production in a consistent, repeatable way.Ecosystem, Partners, and Curated AI Solutions: Google Cloud's ecosystem strategy is central to scaling AI transformation. Gallot describes deep investment in system integrators — not just training them on technology, but sharing methodologies and scenario-based approaches so they can guide customers toward the right AI choices. At the same time, Google Cloud works with top ISVs to embed AI into their solutions and create compatible protocols for multi-agent experiences.Structuring Tech Teams for Agentic Transformation: AI's rise is forcing technology organizations to evolve. Gallot notes that CTOs and CIOs are asking how to restructure their teams for an “agentic” world. The demand is no longer just for deep technical skills, but also people who understand user experience, behavior, and business workflows. Technology teams are increasingly expected to co-design scenarios with business leaders, not just implement requirements. Looking ahead to 2026, Gallot sees the priority as scaling agentic transformation across divisions.The Big Quote: "Customers are much more mature on AI … When you meet with them, they're [asking] what's in it for me? What am I going to get? When am I going to get it? How do I scale this? They want production, and they want outcome." Visit Cloud Wars for more.
Send us a textIn this episode of When Mommy Grows Up, Becca sits down with Michelle Keefe, co-founder of MomUp, to talk about what's broken in hiring today and how caregivers can successfully re-enter or shift within the workforce.Michelle shares the inspiration behind MomUp, the recruitment firm that elevates overlooked talent and connects it with forward-thinking small and mid-sized companies. She and Becca dig into why human-centered hiring matters, how companies are getting more creative in a post-COVID world, and the real story behind “nonlinear” careers.They also dive into what caregivers bring to the table, how to tell a compelling career story, and why networking (yes, even on the playground sidelines!) is still the most powerful tool in a job search.If you're curious about more flexible, values-aligned work, or how companies can better tap into incredible talent, this is a must-listen conversation.Find Michelle at momup.com.----------------------------- You are one click away from boosting your career clarity and confidence!Head over to whenmommygrowsup.com where you'll find the free Career Clarity Kickstart. With this free on-the-go guide, we'll walk you through 5 clear action steps you can take to go from confused about next steps to confident about what you want and need from your career. Get started today!
Send us a textMicrosoft Partnership, Academy Updates, and Spatial Intelligence | Human-Centered AI Ep. 008Three signals from the AI frontier this week. Each one reshapes how we think about AI readiness.SIGNAL 1: Microsoft PartnershipDTJ is now Microsoft's official training partner for AI education in Japan—working with government officials and policymakers. When governments invest in AI literacy (not just tools), it confirms: this skill is baseline now.SIGNAL 2: Academy ConfidenceOur graduates walk into interviews ready when asked "How do you think about AI trade-offs?" They've built conviction, not memorized answers. December and January cohorts now open.SIGNAL 3: Spatial Intelligence Is LiveDr. Fei-Fei Li's work on AI that understands 3D space just dropped. Take one photo, AI generates a navigable 3D environment. For manufacturing, logistics, robotics—the next wave isn't coming. It's here.THREE CRITICAL INSIGHTS:1. AI Literacy Moved From Vertical to Horizontal - This isn't specialized anymore. It's baseline. Every role. Every level.2. Confidence Is the Competitive Advantage - Technical knowledge is optional. Strategic conviction about AI is not.3. The Frontier Keeps Revealing Itself - While most organizations are figuring out ChatGPT, AI just moved from digital to physical.We watch the frontier so you don't get blindsided. 37 minutes that translate what's coming into what it means for your work.LINKS:
In this episode of Mission Matters, Adam Torres interviews Briana Evigan, CEO & Co-founder of Abundant Village. Briana shares her journey from a successful Hollywood career to living in Zimbabwe and building community-driven projects that address clean water, food, education, healthcare, and energy in villages connected to vital ecosystems. Through Abundant Village, she focuses on “the human face of conservation,” believing that healing people is the first step to protecting animals and the planet. Follow Adam on Instagram at https://www.instagram.com/askadamtorres/ for up to date information on book releases and tour schedule. Apply to be a guest on our podcast: https://missionmatters.lpages.co/podcastguest/ Visit our website: https://missionmatters.com/ More FREE content from Mission Matters here: https://linktr.ee/missionmattersmedia Learn more about your ad choices. Visit podcastchoices.com/adchoices
In this episode of Mission Matters, Adam Torres interviews Briana Evigan, CEO & Co-founder of Abundant Village. Briana shares her journey from a successful Hollywood career to living in Zimbabwe and building community-driven projects that address clean water, food, education, healthcare, and energy in villages connected to vital ecosystems. Through Abundant Village, she focuses on “the human face of conservation,” believing that healing people is the first step to protecting animals and the planet. Follow Adam on Instagram at https://www.instagram.com/askadamtorres/ for up to date information on book releases and tour schedule. Apply to be a guest on our podcast: https://missionmatters.lpages.co/podcastguest/ Visit our website: https://missionmatters.com/ More FREE content from Mission Matters here: https://linktr.ee/missionmattersmedia Learn more about your ad choices. Visit podcastchoices.com/adchoices
In episode 87 of the podcast I speak with Stuart Newton, otherwise known as Captain Happy where we discuss the portfolio career and how it can enrich the career experience. Stuart dedicated 12.5 years to Deloitte, where he spearheaded business development for their blockchain and digital asset practice and also co-founded their wine practice. He's the co-founder of Abundant Village, a US 501(c)(3) committed to tackling poverty. Stuart actively mentors social impact entrepreneurs, guiding them in their ventures. Westgate Executive BrandingOur Main Event!Listen on SpotifyListen on Apple Podcasts
In the latest episode of A76, The Human Spark, I talk with Kevin McElroy, Executive Creative Director at Razorfish in Chicago, about designing with empathy and leading teams in a constantly shifting landscape. Kevin shares his amazing path from dreaming of Disney, to Detroit automotive to working with Benetton in Venice, culminating in global digital experiences today. He breaks down his human-centered design approach—immersing in products, focusing on real people, and using your senses to get unstuck. And the conversation dives into team-based ideation and leveraging folks outside the creative capability. It's a look at intuition, collaboration, and keeping the approach fun for your creative team. If you care about nurturing an ideation culture and crafting ideas with impact, this one's for you.Plus a reminder—this season I'm asking everyone coming on the pod what song would be on their ideation soundtrack. Checkout the spotify playlist here.~ NoelA76 and its episodes are created by Noel ChildsSeason 4 on the Human Spark is produced by Noel ChildsSeason 3 on Scale is produced by Noel ChildsSeason 2 on Change was produced by Noel ChildsSeason 1 on AI was produced by Casey Hudetz and Noel ChildsOur theme music was composed and performed by Stella Solveig and mixed and mastered by Abbey Nettleton The outro was read by Trudie and Storey Childs If you like what you hear, please give us a rating.Or become a member of the A76 Patreon at patreon.com/A76designpodHave a question or comment, email noel@A76pod.comAnd follow us on Instagram
What happens when luxury hospitality, holistic wellness, and human transformation intersect? In this conversation with Magdy Abdelaty, we explore how modern wellness leaders are redefining the guest journey through emotional intelligence, culture-driven design, and deeply personalized experiences. This episode reveals why wellness is shifting from a service to a philosophy, and what the next generation of spa and wellness leadership must embrace to stay relevant, regenerative, and meaningful. What You'll Learn: Why wellness no longer belongs in a silo, and how to embed it across the entire guest experience. The emotional and cultural intelligence required to lead modern wellness teams effectively. How Rosewood Chancery approaches personalized care and what it teaches about the future of luxury wellness. The essential role of intuition, presence, and storytelling in driving guest transformation. Why the industry must evolve beyond trend-following to build truly human-centered, sustainable impact. Episode Highlights: 00:00 – What wellness leadership means today 06:28 – Magdy's philosophy of human-centered hospitality 14:55 – The power of emotional intelligence in guest relationships 22:40 – Why the future of luxury wellness is rooted in personalization 31:12 – How Rosewood Chancery builds its integrative wellness ethos 42:08 – Navigating team culture and developing emotionally attuned practitioners 53:10 – Why intuition and presence create the deepest guest impact 59:38 – Magdy's vision for the future of global wellness design Meet the Guest: Magdy Abdelaty is the Director of Wellness at Rosewood Chancery, London, where he leads a transformative approach to luxury wellness rooted in emotional intelligence, cultural sensitivity, and personalized care. His leadership blends holistic philosophy with operational excellence to create deeply meaningful guest experiences. Tools, Frameworks, or Strategies Mentioned: Holistic, emotion-led wellness design Personalized guest journey mapping Integrative hospitality leadership Cultural and emotional intelligence in team development Transformational wellness programming Closing Insight: "Wellness is not what we do to people, it's what we create with them." This episode invites leaders, practitioners, and innovators to rethink how they build experiences that feel authentic, intuitive, and deeply human. Looking for expert advice in Spa Consulting, with live training and online learning? Spa Consulting: wynnebusiness.com/spa-management-consulting Live Training: wynnebusiness.com/live-education Online Learning: wynnebusiness.com/spa-management-courses Other Links: Connect with Magdy Abdelaty: linkedin.com/in/magdy-abdelaty Follow Lisa on LinkedIn: https://www.linkedin.com/in/lisastarrwynnebusiness, Listen on Apple: https://podcasts.apple.com/at/podcast/starrcast/id1565223226 Listen on Spotify: https://open.spotify.com/show/00tW92ruuwangYoLxR9WDd Watch the StarrCast on YouTube: https://www.youtube.com/@wynnebusiness Join us on Facebook: facebook.com/wynnebusiness/?ref=bookmarks Join us on Instagram: instagram.com/wynnebusiness
Andrea Jordan — Creativity, Courage, and Building Human-Centered AI Episode Summary: In this episode of The Jason Cavness Experience, Jason sits down with Andrea Jordan, Founder & CEO of Empathium, an AI-powered platform focused on helping people strengthen emotional intelligence, communication, and connection through role-play, self-awareness tools, and human-centered design. Andrea shares her journey as a parent, founder, and creative problem-solver and the unique path that led her from writing and imagination-filled childhood days to becoming a leader in Seattle's fast-growing AI community. She breaks down how she built her platform in just three days, how community shaped her entrepreneurial path, and why courage is a skill you build, not something you're born with. The conversation covers her panel at Seattle AI Week, her experience winning pitch competitions, the incubator she joined (C619), and the systemic challenges she sees in healthcare, training, burnout, and tech accessibility. Andrea also gives a live demo of her personalized communication and self-awareness platform and explains how role-play, scenario training, and micro-learning can help people navigate everything from crisis de-escalation to tough family conversations. This episode is packed with insights on AI, empathy, leadership, burnout, resilience, and the power of showing up as your full self especially when you're the "only one in the room." Topics Discussed: • How Andrea balances parenting, creativity, and building a startup • Why courage is a skill, not a personality trait • The origins of Empathium and the inspiration behind TEND • Using AI to build empathy, not replace it • The power of micro-learning and real-time scenario practice • What Andrea learned from Seattle AI Week and winning multiple pitch competitions • Navigating burnout vs. moral injury • The importance of community for founders especially women and Black founders • Her experience joining an incubator • How AI tools can transform healthcare, training, and communication • The emotional reality of being a founder and decision-maker • Why emotional connection is at the center of all human work • Advice for anyone who's the "only one" in a room or industry • Why authenticity beats assimilation in the startup world Support CavnessHR and Help Us Build the Future of Small Business HR CavnessHR is building an AI-native HR system specifically for small businesses with 49 or fewer employees combining automation with a dedicated HR Business Partner to save time, reduce risk, and make HR actually work. If you believe small businesses deserve better, here's how you can get involved:
Safe communities scale care: when people feel protected, they finally feel seen. In this episode, Pater Fenger sits down with Tamar Blue, Founder and CEO of MentalHappy, a pioneering health tech platform that brings peer-led emotional support to people from all walks of life. Tamar began her career in staffing and co-founded a successful HR tech company before pivoting to health innovation, driven by a passion to make mental health care more accessible and community-based. Since founding MentalHappy in 2016, she has led the mission to empower both providers and individuals through expert-led support groups that combine technology with human connection. Based in San Francisco, Tamar continues to champion scalable solutions that reduce barriers, combat provider burnout, and promote healing. In this episode, we dive into how her early passion for peer support grew into MentalHappy, explore the challenges of building secure, human-centered communities, and discuss how technology and inclusive design are reimagining scalable, community-based mental health care. For more information about Mental Health, please visit: https://www.mentalhappy.com To browse support groups, please visit: https://www.mentalhappy.com/find-support-group If you're interested in creating a free account, please visit: https://community.mentalhappy.com/login For Health Organizations, see how MentalHappy can provide support for your patients: https://www.mentalhappy.com/health-support Connect with MentalHappy on Linkedin at: https://www.linkedin.com/company/mentalhappy Connect with MentalHappy on Instagram at: https://www.instagram.com/livementalhappy/ Connect with MentalHappy on YouTube at: https://www.youtube.com/@mentalhappy1863
Leaders of B2B - Interviews on B2B Leadership, Tech, SaaS, Revenue, Sales, Marketing and Growth
True leadership isn't about authority — it's about connection, empathy and purpose. In this episode, Oz Rashid, Founder and CEO of MSH and Host of the “Hire Learning” podcast, dives into leadership, culture and the evolving expectations of today's workforce. Drawing from his extensive experience in talent strategy, Oz explores what it takes to build high-performing teams in a rapidly changing business landscape. The discussion centers around people-first leadership, authenticity and the power of intentional hiring.Key Takeaways:00:00 Introduction.01:39 MSH began in 2011 with the intention of making hiring smarter and more data-driven.05:25 Hiring hasn't evolved like other industries, driving a need for innovation.10:12 AI is advancing hiring, but full automation remains a long way off.15:08 Client success fueled demand for MSH's tech, Aeon, prompting a broader launch.19:59 Aeon's roadmap expands beyond hiring to support people in an AI future.25:16 The best hires often come from organic, unexpected connections.30:05 Recent layoffs haven't been a result of AI, but automation may soon change that.35:13 Adapting to change is essential. Those who resist new technology risk being left behind.Resources Mentioned: Oz Rashidhttps://www.linkedin.com/in/ozrashid/MSH | LinkedIn https://www.linkedin.com/company/mshtalent/MSH Talent | Websitehttps://www.talentmsh.com/Aeon | LinkedInhttps://www.linkedin.com/company/aeonhireAeon | Websitehttps://www.aeonhire.com/"Hire Learning" Podcasthttps://open.spotify.com/show/7CKt8PyliIOgm4DjcVIkVvThis episode is brought to you by Content Allies.Content Allies helps B2B tech companies launch revenue-generating podcasts and build relationships that drive revenue through podcast networking. We schedule interviews with your ideal prospects and strategic partners so that you can build relationships and grow your business. You show up and have conversations, we handle everything else. Learn more at ContentAllies.com #B2B #BusinessLeaders #Leadership
Nonprofit leadership is meaningful work, but it can also feel exhausting. Between fundraising pressure, staff turnover, and board expectations, many leaders quietly run on empty long before they ever consider stepping away. In this episode of The Responsive Lab, Virtuous co-hosts Carly Berna and Scott Holthaus sit down with CEO of the Seattle Police Foundation, Ian Adair, to talk about what it really takes to stay healthy in leadership and build organizations where people want to stay. You'll hear Ian, Carly, and Scott dig into: - How to recognize when you or your team are approaching burnout, and what to do next - Why self care is “not selfish” and why nonprofit leaders struggle to prioritize it - What healthy vulnerability looks like in leadership without oversharing or overburdening staff - Practical ways to build loyalty, belonging, and professional growth into your culture - How to coach and engage your board so they contribute in the right lanes - Key steps for turning around struggling organizations and leading through transition - Why “adaptive resilience” is a core leadership practice in today's nonprofit landscape Connect with Ian on social media: LinkedIn: https://www.linkedin.com/in/ianadair2010/ Instagram: https://www.instagram.com/ianmadair/ X: https://x.com/IanMAdair Learn more about Virtuous at virtuous.org/learnmore and download your free Nonprofit CRM Checklist at virtuous.org/crmchecklist
In this episode, Michelle Fox, a marketing leader at Rapport International, discusses her career journey and perspective on language solutions. Michelle shares how her background in high-growth B2B industries shaped her approach to authentic communication and why she was drawn to Rapport's people-first culture and commitment to high-quality translation services. The conversation highlights the dangers of relying on low-cost, automated translation tools, stressing the importance of industry-specific expertise and cultural context that only professional linguists can provide. Michelle also unpacks best practices for global marketing, from clearly defining the ideal customer profile (ICP) to maintaining brand authenticity across markets and aligning sales and marketing efforts for impact. She emphasizes the role of customer feedback in shaping strategies and offers practical advice for companies scaling internationally. What You'll Learn in This Episode: Why professional translation is critical for technical and culturally nuanced content The risks of relying too heavily on automated, low-cost translation tools How to maintain brand consistency and authenticity across global audiences
In this episode of The Digital Executive, host Brian Thomas sits down with futurist and founder of M7 Innovations, Matt Maher. Named one of Vogue's Top 100 Innovators of 2024, Matt shares how his journey from major media firms to launching M7 positioned him at the forefront of AI, immersive tech, and the evolving internet.He discusses how brands can thrive in the new age of AI-powered search through his “Align, Design, Refine” framework, and why spatial computing could help us reclaim our attention from smartphones. From MIT labs to the latest wearables, Matt reveals how curiosity, human insight, and emerging technology are shaping a more connected, intelligent future.If you liked what you heard today, please leave us a review - Apple or Spotify.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Walker Thrash is a real estate developer and Vertikal's managing partner, specializing in multi-million dollar public-private partnerships delivering hotels, housing, and mixed-use projects through innovative financing, creative problem solving, and human-centered negotiating. Top 3 Value Bombs 1. Success is less about talent and more about activity. The most successful people take relentless action. 2. Negotiation isn't haggling over price; its collaboration, vision, and building trust with humans first. 3. Preparation and acknowledgment of others' authority unlock influence, open dialogue, and create better deals. Get a copy of Walker's book on Amazon. Book release is on the 3rd of November - The Deal Maker's Will Sponsors HighLevel - The ultimate all-in-one platform for entrepreneurs, marketers, coaches, and agencies. Learn more at HighLevelFire.com. The Dealmaker's Will - If you're ready to sharpen your instincts, elevate your mindset, and learn what separates deal-takers from deal-makers. Go grab your copy of The Dealmaker's Will today on Amazon.
In this episode of Learning Matters, host Doug Wooldridge sits down with Dr. Katie Campbell, Senior Director of Learning and Talent Management at a Fortune 1000 data and financial services company.Dr. Campbell shares how she's reimagining leadership development—moving beyond the traditional Nine Box model to create a values-driven, data-informed approach that actually builds stronger leaders.From embracing AI with a human touch to designing learning experiences that truly align with business goals, Katie offers practical strategies for anyone shaping the future of work and learning.You'll hear about:✅ Rethinking succession planning and leadership pipelines✅ How to make learning programs more human-centered✅ Practical ways to drive AI adoption in the workplace✅ Why values-based assessment beats one-size-fits-all models✅ Katie's personal journey—and the advice she'd give her younger selfWhether you're a learning leader, HR professional, or simply passionate about talent development, this conversation will inspire you to think differently about the role of learning in a rapidly changing world.
In this episode of DEI After Five, host [Host Name] welcomes author and organizational psychologist Damian Goldvarg to discuss his book, "Lead with a Coaching Mindset." The conversation focuses on the urgent need for a shift in leadership from project management to a more human-centered approach, especially in today's complex times. Damian shares his extensive background in psychology and leadership development, highlighting his experience training leaders around the world for over two decades. Tune in to discover valuable insights on how adopting a coaching mindset can transform leadership practices and foster more effective team dynamics. This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit deiafter5.substack.com/subscribe
Is efficiency really the goal of L&D – or have we been optimizing for the wrong thing? In this episode of Learning at Large, we're joined by Neil Hunter, Chief Learning Officer at Deloitte Canada, who's on a mission to put people – not processes – back at the center of learning. Neil shares how his team is using neuroscience, experimentation, and empathy to reframe what "effective" really means in the modern learning landscape. Ep. 75 Brought to you by Elucidat. Want more insights? Get the latest tips, expert advice, and best practices from top L&D leaders - delivered straight to your inbox. The Learning at Large newsletter brings you monthly insider content to help you create and scale impactful learning. Subscribe now and never miss an edition!
In an era of high customer expectations, a great app or website is no longer enough. Success demands a seamless, consistent experience across every single touchpoint. But why do so many organizations still struggle with disconnected channels, treating their mobile, web, and in-store experiences as separate entities?On this episode, host Nick Brunker is joined by Erik Haines, Managing Director of Technology, Mobile Apps, and Product Management at VML, to discuss why businesses can no longer afford to operate in silos. Erik breaks down the critical need for a unified product strategy, explaining how to shift from a channel-first to a customer-first mindset.In this episode, you'll learn:The three main reasons organizations fail to connect their customer experiences: organizational structure, legacy tech, and misaligned incentives.How to use mobile as the "remote control" for the entire customer relationship.Practical steps for mapping the customer journey and using data holistically to create personalized, real-time interactions.The crucial role of leadership in breaking down internal barriers and fostering a culture of cross-functional collaboration.Read more from Erik on the subject with our friends at BottleRocket, here.
In this episode of High Velocity Radio, Lee Kantor interviews Tamara Munoz, a Fractional COO to leading online businesses and founder of Behind the Screens. Drawing on decades of experience with global brands like Disney and Starbucks, Tamara brings deep expertise in high-stakes operations and people-centered leadership. Her corporate career shaped her commitment to building […]
What if your AI could help you live well — not just work better? In this episode of TechVibe, host Jonathan Kersting talks with Mike Hruska, founder of Baryons, about how his new AI platform is redefining what it means to flourish in life and work. After two decades leading Problem Solutions, Hruska's latest venture uses voice-based, human-first technology to help people reflect, reframe, and rediscover purpose. Drawing from science in positive psychology, Baryons engages users in short, mentor-like conversations designed to boost mental wealth, creativity, and clarity — all while maintaining privacy and emotional safety. Hruska's mission? To democratize human flourishing at scale. He believes that when people feel centered, purposeful, and connected, they don't just improve their own wellbeing — they elevate entire organizations. Key Takeaways: Only one-third of today's workforce is truly thriving — Baryons aims to change that. AI can be used to build mental wealth and emotional resilience, not just productivity. "Flourishing" isn't about success or status — it's about living well, every day. Voice-driven interactions are the future of human-centered technology. Why Listen: If you're an entrepreneur, innovator, or leader curious about how AI can empower people — not replace them — this conversation offers a glimpse into the future of technology designed for human potential. Hit PLAY and get ready to FLOURISH! Try Baryons for Yourself: Free Trial: Up to three calls per month; $20/month for full access Website: www.baryons.com — use code PITT to skip the waitlist The Pittsburgh Technology Council produces TechVibe to explore Pittsburgh's technology and innovation ecosystem.
What happens when an Atlassian marketing veteran who decorates cakes and rides motorcycles decides the traditional marketing funnel is completely broken? You get Ashley Faus, Head of Lifecycle Marketing Portfolio at Atlassian, author of "Human-Centered Marketing," and today's guest on FutureCraft. Ashley has spent 8+ years at Atlassian revolutionizing how B2B marketers think about customer journeys, replacing linear funnels with her "content playground" framework where audiences can go up, down, and sideways through your content—just like kids on an actual playground. In this episode, we get into: Why ChatGPT 5 might be getting worse for marketing professionals (and what to use instead) Erin's live demo of Gemini's deep research for account-based marketing that analyzes hundreds of sources Ashley's content playground framework that treats audiences like humans, not funnel steps How trust becomes your only defensible moat when AI can fake everything else Why organizational silos are killing your customer experience (and how to fix them) The "18-month rule" for career evolution in an AI-accelerated world Whether you're a CMO fighting for budget, a product marketer drowning in requests, or a lifecycle specialist trying to prove ROI, Ashley breaks down how to keep humans at the center while leveraging AI as your creative co-pilot.
In today's Cloud Wars Minute, I unpack Microsoft AI's push for empathetic AI with new features designed to make Copilot more relatable and engaging.Highlights00:18 — Microsoft has launched the Mico 1 character — a visual presence that appears and interacts with users when they tap into Copilot's voice mode. Now, this cloud-like entity is optional and actively listens, reacts, and even changes color in response to the direction of the conversation. The aim is to give Copilot a friendly face and make interactions more natural.00:59 — Mustafa Suleyman, CEO of Microsoft AI, said the following: “When we started talking about this idea of an AI companion a few years ago, it seemed distant and uncertain. Now it's real. It's here. We can't wait for you to feel the difference.” In a press release, Microsoft stated that Copilot is designed to be empathetic and supportive rather than sycophantic.01:32 — Now, I can't ascertain whether Microsoft has truly delivered the AI companion of pop culture fame — think HAL 9000 without the murderous intent. However, personalization and natural interaction have become their mission in recent months, and Mico is certainly an important piece of the puzzle. Visit Cloud Wars for more.
What does it take to lead with both strategy and soul?In this moving and powerful episode of Start the Week with Wisdom, host Bridget Burns sits down with Chancellor Jennifer Sobanet of the University of Colorado Colorado Springs for a conversation that redefines leadership in higher education. With a background in business and strategic planning, Jennifer brings a refreshingly different perspective to the chancellorship, one rooted not just in data and efficiency, but in deep compassion and human resilience.This episode dives into Jennifer's unconventional path to leadership, the profound personal and professional experiences that shaped her approach, and the vital role of executive coaching in navigating the complexities of higher ed. Jennifer shares the unimaginable weight of leading through campus tragedies, and how leaning into both vulnerability and resilience has become her compass for serving students, faculty, and community.In this episode, you'll learn:Why nontraditional paths to leadership can be an asset in higher education.The role executive coaching has played in Jennifer's 20-year leadership journey.How to lead through crisis with humanity, courage, and compassion.The power of interdisciplinary undergraduate experiences in shaping career success.Why “more curious than convinced” is a leadership mindset for the future."Without courage, the wisdom and experiences we have bear no fruit." Subscribe to Start the Week with Wisdom, share this episode with a colleague, or reflect in your journal: What leadership lessons are you learning right now, and how are you growing through them?Learn more about the UIA by visiting:WebsiteLinkedInTwitterYouTubeFacebookThis week's episode is sponsored by Mainstay, a student retention and engagement tool where you can increase student and staff engagement with the only platform consistently proven to boost engagement, retention, and wellbeing. To learn more about Mainstay, click here.
Are you chasing numbers or building relationships?Most fundraisers are stuck on the hamster wheel.Chasing donors. Juggling events. Burning out.But what if the real breakthrough comes from slowing down?Here's the playbook for human-centered, relationship-first fundraising:Schedule ONE meaningful conversation this week.→ Ask, “What inspired you to support us?”→ Listen—no agenda.Map supporters by engagement TYPE, not just dollar size.→ Who shows up at events?→ Who shares your content?→ Who asks tough questions?Be transparent about your team capacity.→ “It's just me, but I'm committed to getting this right with you.”→ People value authenticity.Audit your outreach for inclusivity.→ Who's missing from your newsletters?→ Are your stories and photos truly diverse?→ Try translating content or inviting others to share their voice.Focus on quality over quantity.→ 5 heartfelt connections are worth more than 50 mass emails.Use stories, not just stats.→ Share one real example of impact (and don't be afraid to mention setbacks).TL;DR:Transformational fundraising happens when you focus on real relationships, not just transactions.Pre-order your copy of my new book, "Calling All Heroes: Combining the Best of Donor-Centered and Community-Centered Fundraising for Greater Impact.”→ https://www.callingallheroesbook.com/And to make it worth your while: When you pre-order your copy of Calling All Heroes at the link in the show notes and submit your receipt or order number, you'll receive a special invitation to my free, 90-minute training session: “How to Implement Human-Centered Fundraising in Your Organization.” It's my way of saying thank you for walking with me on this journey.And if you want extra copies for your team, chapter or an upcoming conference, we offer special discounts on bulk orders. Review my show: Please review my show. After you click the link, scroll to the bottom, first tap to rate with five stars, and then tap “Write a Review.” Then, let me know what you liked most about this particular episode or how you find my podcast helpful, valuable, insightful, or inspiring in some way. Privacy Policy: See Privacy Policy at https://www.fundraisingtransformed.com/policies Newsletter: Subscribe to my Scaling Major Gifts weekly newsletter.
When fundraising meets humanity, transformation follows—and few express that better than Tammy Zonker, founder of Fundraising Transformed and author of Calling All Heroes. In this powerful episode, host Julia C. Patrick engages Tammy in a deep conversation about reimagining philanthropy through what she calls a human-centered mindset—a new evolution beyond donor- or community-centric models.Tammy explains, “The human-centered mindset is fundamentally about recognizing that everyone involved in the philanthropic process brings unique value—lived experience, expertise, and contribution—all of which deserve to be respected and valued.” That respect, she notes, comes alive through five principles: listening, empathy, belonging, shared values, and authentic partnership. Each principle is deceptively simple but radically powerful in a world that's become more divided and transactional.After 17 years leading Fundraising Transformed, Tammy has seen the shift from transactional giving toward connection-based relationships that sustain missions, not just budgets. Yet, she reminds us that even well-intentioned donor-centered models can reinforce inequity when organizations let large gifts steer mission or silence truth. “We never had the courage to course-correct because we feared losing the funding,” she says candidly—a line that will resonate with fundraisers everywhere.Her solution? Blend the best of both approaches. Donor-centered fundraising taught gratitude and impact reporting; community-centered fundraising elevated justice and inclusion. A human-centered model marries both, removing ego, flattening hierarchy, and restoring empathy across every role—donor, volunteer, staff, and participant.Tammy ties this philosophy to the real data crisis in philanthropy: donor retention at just 43% overall and a mere 19% for first-time givers. With fewer households donating each year, she warns that philanthropy risks becoming an elite sport. Instead, she advocates re-elevating small monthly donors, volunteers, and advocates whose collective action drives real change.The episode ends on a liberating message for nonprofit professionals: progress over perfection. Perfection, Tammy insists, “is overrated.” Real leadership requires risk, humility, and innovation—and that means acting, failing, learning, and trying again.In a time when empathy often feels endangered, Calling All Heroes reminds us that every fundraiser, donor, and community member has a heroic role to play. Humanity, it seems, is the most sustainable fundraising strategy of all.Find us Live daily on YouTube!Find us Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show
In this episode of Ask The Expert, Travis Parker Martin of KnowHow shares how restoration leaders can use human psychology, not just in technology, but successfully launching software and driving team adoption. Learn more about these three science-backed motivators that make change easy.
The real challenge for today's HR leaders isn't adopting AI, but ensuring people still feel seen, heard, and valued in a world shaped by it. Today's CHROs face a powerful question: how can we design organizations that are as human as they are high-performing? At Novartis, this challenge sparked a bold rethink of what it means to lead, grow, and belong. In this episode, Rob Kowalski, Chief People and Organization Officer at Novartis, shares how the company is reimagining HR through human-centered experiences that transform culture into a living system. He unpacks Novartis' Inspired, Curious, and Unbossed culture framework, the "behaviors in action" that make culture discussable, and programs like Future Me that redefine career growth through lattices instead of ladders. Rob also explores how storytelling connects every employee—scientists to HR teams—to patient impact, why leaders must balance empowerment with accountability, and how "unbossed" leadership is reshaping management itself. From AI coaching tools to redefining what growth and retention really mean, this conversation gives CHROs a fresh blueprint for building organizations that are truly human by design. ________________ Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: https://greatleadership.substack.com/
In this episode of The Digital Executive, host Brian Thomas speaks with Ruby Kolesky, CEO of Joyous, an AI-powered feedback platform transforming how organizations listen, learn, and act. From her early days pursuing stand-up comedy to leading one of New Zealand's most innovative tech companies, Ruby shares how empathy, humor, and human insight guide her approach to building smarter, more human-centered AI.She dives into why traditional surveys fail, how Joyous replaces static feedback loops with dynamic one-on-one conversations at scale, and why she believes human connection—not automation—will become the ultimate premium. Ruby also discusses the importance of democratizing voice in large enterprises and how real-time, actionable insights from the frontline can drive both performance and purpose.If you liked what you heard today, please leave us a review - Apple or Spotify. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Carter Moulton shares about his Analog Inspiration (AI) card deck and human centered AI in the classroom on episode 593 of the Teaching in Higher Ed podcast. Quotes from the episode I'm here to talk a little bit about the Analog Inspiration card deck, which really is a professional development resource under the guise of a game. -Carter Moulton I wanted to create something that would bring faculty together and talk with each other and wrestle with these moral and ethical questions. -Carter Moulton Those three questions underneath at the bottom of the card are really just trying to foster that critical thinking with students about what it is they're making and what it is they're doing and how they're engaging with AI. -Carter Moulton I hope we don't abandon the decades of research that has shown the benefits of peer learning, of caring, belonging, and relationships in the classroom. -Carter Moulton Resources Analog Inspiration Card Deck How to Play Free Google Sheet for Discussions Buy - Analog Inspiration Card Deck Analog Inspiration Project Overview Bonni's Analog Inspiration Unboxing Video (YouTube) Bonni awkwardly tries to mention HAL 9000 and WarGames and just clearly wasn't ready for the moment
The CopDoc Podcast - Season 9 - Episode 162Policing changes fastest when leaders listen first and translate ideas into real work. That's the throughline in our conversation with Jim Burch, president of the National Policing Institute, who shares a candid view of how a small team amplifies big impact: distilling research into actionable guidance, helping agencies adapt—not copy—what works elsewhere, and building partnerships that move from concept to implementation. Jim draws on decades across DOJ and ATF, and he's blunt about what unlocks progress: focused mission, field-driven priorities, and a healthy respect for regional differences that shape what “evidence-based” looks like on the ground.We dig into NPI's multi-city hot spots training experiment that cut crime by more than 20 percent without driving arrests up, and how implementation science turns studies into day-to-day practice. Jim opens up about cross-sector learning—borrowing just-in-time training from airlines and safety culture from fire and EMS—and why policing earns “profession” status when cities budget for standards, education, and officer wellness, not just cars and calls. He also tackles mission creep, the limits of co-response in under-resourced regions, and the practical ways agencies can pool capacity without losing local trust.AI is the tension point many leaders feel. Jim explains why NPI moved from tight restrictions to governed adoption—policies, transparency, and training—after seeing real productivity gains in analysis, drafting, and data work. Forget the narrow use-case fights; the near-term upside is smarter internal workflows that free experts to make better decisions faster. Paired with clear research summaries and careful adaptation, AI becomes a legitimate force multiplier for public service.If you care about evidence-based policing, officer wellness, and practical innovation that respects community nuance, this conversation offers both realism and hope. Subscribe, share with a colleague who wrestles with these issues, and leave a review telling us where your agency most needs help—implementation, AI literacy, or wellness—so we can explore it next.Hey there! Send us a message. Who else should we be talking to? What topics are important? Use FanMail to connect! Let us know!Contact us: copdoc.podcast@gmail.com Website: www.copdocpodcast.comIf you'd like to arrange for facilitated training, or consulting, or talk about steps you might take to improve your leadership and help in your quest for promotion, contact Steve at stephen.morreale@gmail.com
“When you bring the human approach… people bring business to you.” -Sherry Grote Sherry Grote is an international marketing executive, speaker, and fractional CMO known for driving revenue growth and organizational alignment across global B2B SaaS companies. With over two decades of experience, she's led transformative marketing initiatives at every stage of business growth—from being the first employee at a startup that scaled to a scheduled IPO with Goldman Sachs to doubling revenue for a bootstrapped company in just nine months. Her leadership blends strategic vision with hands-on execution, harmonizing strategy, data, and collaboration to deliver measurable, scalable results. As the founder of The Harmony Hero Initiative, Sherry empowers caregivers and marginalized leaders to go from unseen to unforgettable, helping them balance purpose, performance, and personal well-being through coaching and executive development. Whether building high-impact demand generation engines, mentoring marketing leaders, or speaking on stages around the world, Sherry is passionate about turning complexity into clarity and growth into lasting impact. Website: https://theharmonyhero.com/ LinkedIn: https://www.linkedin.com/in/sherrygrote/ Instagram: @theharmonyhero Facebook: The Harmony Hero Mariam Nusrat is a Forbes Next 1k Entrepreneur, Clinton Global Honoree, Tedx speaker and winner of the Entrepreneur Elevator Pitch Show, Mariam Nusrat is a US-based Pakistani entrepreneur, with 11 years in the purposeful video games sector and 15 years of experience in the Edtech space, working at the World Bank across 22 different countries. Mariam is the Founder of Breshna.io, a no-code/AI game maker platform that empowers users to create, share and monetize their own purposeful video games at lightning speed, think Canva for games! The platform has over 2m game clicks, 180k registered game makers and 160k+ games published across education, social impact and marketing. Mariam has also raised $2.7m in seed funding from investors including Paris Hilton and Randi Zuckerberg. Mariam also founded GRID, a gaming studio that creates low-cost mobile games for positive behavior change among the bottom billion. The team has created games for a wide range of development projects focusing on education, reproductive health, climate action and social cohesion. Mariam is on a mission to unleash the power of no-code and AI technology to empower the next 100m people to tell their stories through video games. Website: https://breshna.io/ LinkedIn: https://www.linkedin.com/in/mariamnusrat/ YouTube: https://www.youtube.com/@Breshna Instagram: https://www.instagram.com/breshnagame/ Facebook: https://www.facebook.com/breshnagame/ In this episode, Sherry and Mariam share how purpose and innovation can transform both people and businesses. They discuss the power of authentic leadership, the rise of no-code and AI technologies, and how creativity—whether in marketing or game design—can be a force for empowerment, growth, and lasting impact. Apply to join our marketing mastermind group: https://notypicalmoments.typeform.com/to/hWLDNgjz Follow No Typical Moments at: Website: https://notypicalmoments.com/ LinkedIn: https://www.linkedin.com/company/no-typical-moments-llc/ YouTube: https://www.youtube.com/channel/UC4G7csw9j7zpjdASvpMzqUA Instagram: https://www.instagram.com/notypicalmoments Facebook: https://www.facebook.com/NTMoments
“When you bring the human approach… people bring business to you.” -Sherry Grote Sherry Grote is an international marketing executive, speaker, and fractional CMO known for driving revenue growth and organizational alignment across global B2B SaaS companies. With over two decades of experience, she's led transformative marketing initiatives at every stage of business growth—from being the first employee at a startup that scaled to a scheduled IPO with Goldman Sachs to doubling revenue for a bootstrapped company in just nine months. Her leadership blends strategic vision with hands-on execution, harmonizing strategy, data, and collaboration to deliver measurable, scalable results. As the founder of The Harmony Hero Initiative, Sherry empowers caregivers and marginalized leaders to go from unseen to unforgettable, helping them balance purpose, performance, and personal well-being through coaching and executive development. Whether building high-impact demand generation engines, mentoring marketing leaders, or speaking on stages around the world, Sherry is passionate about turning complexity into clarity and growth into lasting impact. Website: https://theharmonyhero.com/ LinkedIn: https://www.linkedin.com/in/sherrygrote/ Instagram: @theharmonyhero Facebook: The Harmony Hero Mariam Nusrat is a Forbes Next 1k Entrepreneur, Clinton Global Honoree, Tedx speaker and winner of the Entrepreneur Elevator Pitch Show, Mariam Nusrat is a US-based Pakistani entrepreneur, with 11 years in the purposeful video games sector and 15 years of experience in the Edtech space, working at the World Bank across 22 different countries. Mariam is the Founder of Breshna.io, a no-code/AI game maker platform that empowers users to create, share and monetize their own purposeful video games at lightning speed, think Canva for games! The platform has over 2m game clicks, 180k registered game makers and 160k+ games published across education, social impact and marketing. Mariam has also raised $2.7m in seed funding from investors including Paris Hilton and Randi Zuckerberg. Mariam also founded GRID, a gaming studio that creates low-cost mobile games for positive behavior change among the bottom billion. The team has created games for a wide range of development projects focusing on education, reproductive health, climate action and social cohesion. Mariam is on a mission to unleash the power of no-code and AI technology to empower the next 100m people to tell their stories through video games. Website: https://breshna.io/ LinkedIn: https://www.linkedin.com/in/mariamnusrat/ YouTube: https://www.youtube.com/@Breshna Instagram: https://www.instagram.com/breshnagame/ Facebook: https://www.facebook.com/breshnagame/ In this episode, Sherry and Mariam share how purpose and innovation can transform both people and businesses. They discuss the power of authentic leadership, the rise of no-code and AI technologies, and how creativity—whether in marketing or game design—can be a force for empowerment, growth, and lasting impact. Apply to join our marketing mastermind group: https://notypicalmoments.typeform.com/to/hWLDNgjz Follow No Typical Moments at: Website: https://notypicalmoments.com/ LinkedIn: https://www.linkedin.com/company/no-typical-moments-llc/ YouTube: https://www.youtube.com/channel/UC4G7csw9j7zpjdASvpMzqUA Instagram: https://www.instagram.com/notypicalmoments Facebook: https://www.facebook.com/NTMoments
In this week's episode, AgingIN CEO Susan Ryan sits down with Nancy Zionts, chief program officer at the Jewish Healthcare Foundation (JHF). In a wide-ranging discussion, the two talk about the importance of valuing older adults, human-centered technology, and intergenerational connections. Zionts shares insights from a study tour to Japan, where she observed innovative practices like virtual reality training for dementia care and stand-up CT machines. Ryan and Zionts discuss integrating experiences with older adults into the curriculum for health professional students, such as having them regularly spend time with elders in the community. Zionts suggests that reimagining of aging and care by connecting generations, humanizing technology, and reshaping healthcare to honor the dignity, wisdom, and individuality of older adults. She asserts that systems of care, learning, and innovationmust see elders not as problems to solve, but as people to learn from and partners in progress. Zionts' call to action envisions building a future where aging is valued, technology serves humanity, and every generation learns from and cares for one another. More about JHF here: https://jhf.org
Send us a textValidation Architecture, Not Validation Effort | Human Centered AI Ep 007Deloitte Australia delivered a $440,000 AI-assisted report. The client discovered fake citations, non-existent authors, and books that were never written.This isn't about criticizing Deloitte - they're tackling what we're all facing. How do you validate AI output without destroying the speed advantage?The Speed ParadoxAI generates a 100-page report in 3 hours. Human validation takes 2 weeks.You can't slow back to human speed (defeats the purpose). You can't trust blindly (Deloitte proved that costs $440,000).So what's the answer?In This Episode:→ What actually broke at Deloitte (and why it's a process problem, not a technology problem)→ Why LLMs are eloquence engines, not truth engines→ The validation architecture we use for AI-assisted reports→ How to build checkpoints that preserve speed advantage→ Why transparency about AI use becomes competitive advantage→ Managing AI agents vs. managing humans (completely different principles)→ Four implementation guidelines you can use immediatelyKey Insights:The validation bottleneck is real. If you're reading every word, you're back to human speed with added risk.Transparency must come first. The AI conversation happens before the project, not after someone finds hallucinations.Speed without checkpoints is just risk. Build validation milestones throughout creation, not just at the end.Our Approach:- Declare sources first (set boundaries or you'll get books that don't exist)- Cross-validate patterns, not sentences- Build checkpoints throughout (like data packets - check key milestones, not every byte)- Human expertise where it matters (evaluate output quality, not proofread words)Three Questions for Your Practice:- What's your validation framework that doesn't require reading every word?- Have you told clients HOW you use AI before they discover it themselves?- Are you validating during creation or only after?How you validate matters more than how much you validate.Deloitte paid $440,000 for this lesson publicly. Learn it here for free.RESOURCES:
In this episode, Dr. Jared Saul of Amazon Web Services and Dr. Heather Chait of Philips share how AI and cloud technology are transforming care delivery, from ambient listening and imaging to digital pathology and integrated diagnostics, while helping clinicians focus more on patients and less on administrative tasks.This episode is sponsored by Amazon Web Services.
Our guest in this episode is Emma Möller, an AI strategist and former diplomat with a fascinating journey from a small village in Sweden to the forefront of global technology strategy. Emma helps leaders navigate the complex systems of AI, drawing on her deep understanding of how the frameworks we build shape our human reality. In our chat, we explore how to embrace AI's potential with a principled and human-centered approach. Key points discussed include:* Design AI systems with intention, recognizing they actively shape our reality and lived experience.* Avoid “intellectual laziness” by using AI as a partner for inquiry, not a replacement for curiosity.* Cultivate your human curiosity through diverse learning to expand your awareness and unlock AI's creative potential.Listen to the podcast to find out more.Innovabiz Substack is a reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.Show Notes from this episode with Emma G Moller, LumieraIt was a true privilege to welcome Emma Möller, an AI strategist and former diplomat, to the InnovaBuzz podcast. Her journey is as fascinating as her insights, taking her from a small village of 60 people in northern Sweden, deeply connected to nature, to the complex, human-made systems of international policy and now, artificial intelligence. Our conversation was a masterclass in how to approach the incredible power of AI not with blind optimism or fear, but with a principled, human-centered curiosity that feels both vital and reassuring in this rapidly changing world.Emma's perspective is shaped by a profound understanding that the systems we design, be they legal, economic, or technological, fundamentally create the reality we inhabit. She spoke of feeling a disconnect between the rich, sensory experience of her childhood and the generalized, often biased frameworks of the modern world. This lens is what makes her approach to AI so powerful; she sees it not just as code, but as a new and incredibly influential system we are building, and she urges us to be deeply intentional about what kind of reality we want it to create.The Seductive Trap of Becoming ‘Intellectually Lazy'One of the most memorable moments in our chat was when Emma warned against the subtle danger of becoming “intellectually lazy.” It's a brilliant phrase that perfectly captures the seductive ease of letting generative AI do our thinking for us. We've all felt it: the temptation to accept the first answer from ChatGPT without question, or to let it generate prose without infusing it with our own unique perspective and critical thought. Emma reminded us that these tools are often designed to agree with us, which can create an echo chamber if we're not careful.The antidote, she suggests, is to consciously maintain our curiosity and use AI as a partner for deeper inquiry, not as a replacement for it. This really resonated with me. I shared the story of how I used an AI, which I named Yuki, to help plan my recent trip to Japan. Yuki handled the logistical heavy lifting: train schedules, travel times, which freed me up to dive deeper into the history and culture. The AI built the foundation, but the curiosity, the questions, and the actual human experience remained firmly in my hands. It was a perfect example of using the technology to enhance, not diminish, our engagement with the world.The Unscheduled Joy of Getting LostThis led to another beautiful point: the importance of allowing for the unexpected. Emma spoke about how some of the best adventures and innovations come from mistakes, or from getting a little bit lost. An AI can create a perfectly optimized itinerary, but it can't schedule the serendipitous joy of stumbling upon a hidden alleyway or the creative spark that comes from a plan gone awry. If we delegate too much of our decision-making to algorithms, we risk engineering these essential human moments out of our lives.Ultimately, Emma argues that our most powerful tool for navigating the age of AI is our own awareness, which we must actively cultivate. Her advice was wonderfully simple: read books. Talk to people with different perspectives. Spend time in nature. In short, we must continually expand our own “information landscape” so that we can bring richer, more creative questions to the AI. It is, as she puts it, a “mirror of our own awareness,” and will only ever be as insightful as we are.AI as a Leadership Challenge, Not Just a Tech SolutionBringing this into the business world, Emma stressed that successful AI adoption is not a technology problem; it's a leadership and culture challenge. The leaders who are getting it right are not looking for a magic AI solution to plug in. Instead, they are focusing on the real, day-to-day problems their teams face and empowering them to find ways that AI can genuinely help. It's about creating a system for change that supports people, listens to their concerns, and fosters collaboration.This conversation with Emma Möller was a powerful reminder that while technology will continue to evolve at a dizzying pace, the core principles of human-centered progress remain the same. It's about staying curious, taking responsibility for the tools we use, and never losing sight of the fact that the goal of innovation should be to create more space for the messy, beautiful, and irreplaceable experience of being human.The Buzz - Our Innovation RoundHere are Emma's answers to the questions of our innovation round. Listen to the conversation to get the full scoop.* Innovative AI for Human Connection – Using AI to analyze an organization's data to break down internal silos and foster mutual understanding between teams.* Best AI Integration Example – Leveraging voice-to-text tools to work more efficiently, thereby creating more time for screen-free, in-person connection.* Differentiate with Connection – Stay relentlessly curious by reading books and intentionally connecting with new people to learn from their unique perspectives.ActionIf you haven't already, start using AI. Consciously create space to remain curious and make mistakes, and then go outside for a walk to enjoy nature.Reach OutYou can reach out and thank Emma on her website. She also has a wonderful newsletter called The Lumiera Loop.Links:* Website - Lumiera* Lumiera's Newsletter - The Lumiera Loop* LinkedInCool Things About Emma* She's a former diplomat and lawyer. This isn't just a career change; it's a fundamental shift in worlds. Her expertise in AI doesn't come from a typical tech background, but from a deep understanding of human systems, language, and international relations. This unique origin story frames her entire perspective on technology in a fascinating way.* She wants to translate information into smell. In a conversation about large language models and digital artifacts, her most exciting experiment is wonderfully human and unexpected. This reveals a playful, creative, and deeply sensory side that looks for understanding far beyond the screen.* She's a global citizen. Born near a ski resort in the north of Sweden, she later studied at Monash University in Melbourne (Jürgen's alma mater) and now lives and works in Lisbon, Portugal. This isn't just a list of places; it paints a picture of someone who is adaptable and thinks with a naturally global perspective.* She finds text to be an “unnatural medium.” Despite being a self-proclaimed “big fan of languages” and having a background that relied heavily on text, she has come to the conclusion that it's an artificial way for humans to communicate. This intellectual paradox is very cool; it shows she's not afraid to question the very foundations of her own past expertise.Ready to move beyond just creating content and start creating real connection?In the Age of AI, the future belongs to those who can amplify human wisdom. Flywheel Nation is MORE than a community; it's a movement for creators and visionaries dedicated to shaping a more human future.Join us as we co-create that future for ethical AI. Here you will tap into the collective wisdom of leaders who prioritize connection over automation, find powerful collaborations that elevate your impact, and help illuminate the path forward.This is your invitation to not only grow your business but to become a lighthouse for others.Join the movement. Visit innovabiz.co/flywheel to be a part of the conversation.VideoThanks for reading Innovabiz Substack! This post is public so feel free to share it. This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit innovabiz.substack.com/subscribe
Eric Brown Jr., founder of Elevate Coaching & Consulting, joins the Stats On Stats podcast to share how mentorship, curiosity, and technology have shaped his 15-year journey in IT. From LAN parties to leading AI initiatives, Eric discusses the importance of accessibility, human-centered innovation, and building meaningful impact through mentorship.Guest Connect:LinkedIn: https://www.linkedin.com/in/ericbrownjr/https://www.linkedin.com/company/elvte-coaching-and-consulting/Stats on Stats ResourcesCode & Culture: https://www.statsonstats.io/flipbooks | https://www.codeculturecollective.io Merch: https://www.statsonstats.io/shop LinkTree: https://linktr.ee/statsonstatspodcast Stats on Stats Partners & AffiliatesHacker HaltedWebsite: https://hackerhalted.com/ Use Discount Code: "
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Workday's Kathy Pham and Salesforce's Chief Ethical and Humane Use Officer and EVP of Product, Paula Goldman, discuss moving from theoretical discussions to practical frameworks for ethical technology and a human-centered future of work. They explore Paula's unique journey and how ethical leadership can build a movement for responsible AI.