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Andy Vitale shares his experiences as an executive design leader, how he's successfully scaled several design orgs, and why a career in pro wrestling wasn't for him. Highlights include: Why do you create a five year plan for the design orgs you lead? How has Grey's Anatomy informed the design of your design organisations? Why go to the trouble of helping someone who's struggling in an interview? How do you navigate the expectations of being the most senior design leader? How do you feel you've enabled people on your team to speak to you as an equal? ====== Who is Andy Vitale? Andy is the Chief Design Officer of Constant Contact, an automation platform that helps small businesses to simplify and amplify their digital marketing. In this crucial role, Andy is responsible for providing executive leadership for the design organisation. A master when it comes to scaling design teams, while at Rocket Companies Andy grew the design team into a multidisciplinary organisation with over 170 people working across design, research and brand. Aside from his busy day job, Andy is also helping to shape the thinking of future user experience professionals, through his work as an adjunct professor for Kent State University's Masters of Science in User Experience Design programme. Andy is the co-host of the Surfacing Podcast where, alongside Lisa Welchman, he engages designers, technologists, and business leaders in inspiring conversations. He is a member of the Fast Company Executive Board, an Adobe Education Leader, and - believe it or not - he still finds time to mentor designers on ADPList. ====== Find Andy here: LinkedIn: https://www.linkedin.com/in/andyvitale/ Website: https://www.andyvitale.com/ Medium: https://medium.com/@andyvitale X: https://twitter.com/andyvitale ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/ Website: https://thespaceinbetween.co.nz/ Twitter: https://twitter.com/brendanjarvis/
In this episode of Surfacing, Lisa Welchman and Andy Vitale talk to Design Leader, Judy Ma. Judy reveals her leadership philosophy, the guidance she gives up-and-coming designers, and how her background in industrial design influences her approach to User Experience Design. Episode Transcript
Andy Vitale is deeply immersed in the design world as a design leader at Rocket Companies, a professor of UX Design at Kent State, a public speaker, and co-host of Surfacing Podcast. In this episode, Andy shares his experience working in a design leadership role, the lessons he has learned along the way, and design opportunities that his team is currently hiring for. Here's a look at our discussion: 0:00 : Intern program & recruiting process at Rocket Companies 5:00 : Andy's design leadership style & opportunities he is working on 17:30 : Working with an executive coach and how Andy helps guide senior designers into their next career step 22:30 : Andy's experience speaking at conferences and what topics he is most interested in talking about 26:30 : The most important things someone should learn as they transition into a design leadership role 32:30 : What Andy has coming up in 2023 38:00 : Current roles Rocket is hiring for and how to learn more Links mentioned in this episode: Book: Managing Chaos by Lisa Walshman Surfacing Podcast hosted by Andy Vitale and Lisa Welchman Rocket's Design Careers Page Rocket Companies on LinkedIn Andy's LinkedIn Profile Andy's Website
Creative leaders face both management and design challenges. In this bonus episode of Real Creative Leadership, Jess Kirkman of Taco Bell, Andy Vitale of Rocket Companies, and Nathan Dill of Digitas discuss what it takes to meet difficulties with creative solutions. Recorded live at Adobe MAX 2022.Real Creative Leadership is a video and podcast series that helps creative leaders make an impact on the business world. The series is produced by The Stoke Group (@thestokegroup), a full-service digital marketing and creative agency. Our host Adam Morgan (@askadmo) is Adobe's executive creative director, an Adweek Creative 100, and author of Sorry Spock, Emotions Drive Business. For more information, go to realcreativeleadership.com.Mentioned in this show: Adobe MAXTaco Bell DesignRocket CompaniesDigitasAdam MorganThe Stoke Group
In this episode of Surfacing, Lisa Welchman and Andy Vitale talk to Jaryn Miller. Jaryn leads Service Design at Headspace and is the Co-founder of Oakland Reparations. In this rich conversation, Jaryn discusses mindfulness, his vocational journey, and how adopting an inclusive approach to service design is a win for every human being. Episode transcript
Andy Vitale is a design executive, educator, speaker, and co-host of the Surfacing Podcast. He is currently the Executive Vice President of Design at Rocket Companies, where he leads a team focused on transforming the lending and finance industry, through a human-centered approach, to provide the best experience for millions of people. Throughout his career, he has built, scaled, and led teams that elevate the role of Design as an organizational competence and a competitive advantage.We dive into how his career evolved over time, how you create a space to scale a team and grow their capabilities, how he values teaching online, mentoring often, and how interns have been valuable to the Rocket design team.
Andy Vitale, Executive Vice President of Design at Rocket Companies, the nation's #1 mortgage lender, joins us in this episode. He leads a team focused on transforming the mortgage lending experience for millions of people who want to buy or refinance a home, along with professional partners across the lending and real estate spectrum. An international keynote speaker, Andy is known for authentic, inspiring talks on design leadership, design maturity and responsible design. In this episode Andy touches upon a lot of these concepts to illustrate how design can be a differentiator in creating meaningful experiences. There is a lot packed in this short episode you don't want to miss :)
In this episode, co-hosts Lisa Welchman and Andy Vitale have a conversation about diversity, equity, and inclusion. They speak about what the terms mean and how the dynamics of D.E.I. play out for them professionally and as colleagues. Episode transcript
Welcome to Surfacing. This episode co-hosts Lisa Welchman and Andy Vitale speak to design leader Aaron Irizarry. Aaron talks about music, his design journey, and his steps to create team environments that create space for the whole person. Andy asked Aaron about building and implementing design systems, and Lisa asked Aaron to talk about how he ensures that being authentic at work is available for every worker. Finally, Aaron gives us tips on how to make the best vegan tacos. Episode transcript
In this episode, co-hosts Lisa Welchman and Andy Vitale speak about leading a digital team. They focus on the interdisciplinary nature of digital teams and the challenges of leading large groups with diverse skillsets. They also talk about the leadership challenges between so-called digital-first organizations and organizations transforming with digital technologies. Finally, they consider how a new generation of digital leaders can use their skills and intuition to turn the tides of digital development in a more positive direction. Episode transcript
In this episode, co-hosts Lisa Welchman and Andy Vitale, are joined by leadership coach Margaret Lee. Margaret spoke about her experience as director of UX Community & Culture at Google and offered advice for starting communities of practice. In addition, Margaret reflects on the personal impact of her article and talk, Insights from a Reluctant Leader. Episode transcript
I invited Andy Vitale, VP of Design at Rocket Mortgage, to hear his views on design past, present and future. As the co-host of the Surfacing podcast, Andy has had many conversations with top-level decision makers in the industry.What is the next step for humanity when it comes to technology? How can we design ethical products? How do we design for safety? These are a few questions Andy tackles in this episode.We also chatted about:The importance of iterations and that a design is never finishedWhy he finds your ugliest work the most interestingDesign as a way of communicating ideasThe different meanings of strategy and innovation… and last but not least, why you should take the roast out of the oven even if it's not baked to perfection!Try our free UX writing course Connect with Andy on LinkedInCheck out the Surfacing podcast
Conversations about Information Architecture Dan Brown talks with Andy Vitale about the Lens of Who Benefits
In this episode of Surfacing, co-hosts Lisa Welchman and Andy Vitale speak to information architect and educator Jorge Arango. This episode saw a discussion of digital ethics and the roles that designers, business leaders, policymakers, and ethicists play in keeping digital spaces safe. Jorge considers the responsibilities associated with architecting online experiences and offers insight into the dynamics that come with the long arc of technological innovation. Episode transcript About Jorge Arango Jorge Arango is an information architect and strategic designer based in the San Francisco Bay Area in California. In his consulting practice, Jorge partners with product, design, and innovation leaders to create digital places that make people smarter. He has designed information environments for all types of organizations, ranging from developing world non-profits to Fortune 500 corporations. Jorge is a frequent speaker at global UX conferences. He is the author of Living in Information: Responsible Design for Digital Places (Two Waves Books, 2018) and co-author of Information Architecture for the Web and Beyond (O'Reilly Media, 2015). He has also served the global UX community as president and director of the Information Architecture Institute, and as thematic director of the first World IA Day. Besides his consulting practice, Jorge is also an adjunct professor in the Interaction Design program at the California College of the Arts (CCA). Jorge's Personal Links Jorge Arango Website The Informed Life Podcast Jorge Arango on Twitter Books Living in Information: Responsible Design for Digital Places by Jorge Arango Information Architecture for the Web and Beyond by Lou Rosenfeld, Peter Morville & Jorge Arango Topics Discussed Twitter blocked in Nigeria The Code of Hammurabi Drop-in Audio App Clubhouse is Dying. It Was Fun While It Lasted Culture Eats Strategy for Breakfast Simone Biles doing amazing things Platform for the Ethics and Politics of Technology (University of Amsterdam) Clayton Christensen Calvin, God, and Architecture
In this episode, co-hosts Lisa Welchman and Andy Vitale speak to user experience design expert Laura Klein. Laura is the author of Build Better Products and UX for Lean Startups. Laura spoke about how a lack of reflection and consideration during the product development life cycle contributes to some of our online low-quality experiences. She also reveals how her engineering background and love of logic impact how she approaches user experience design. Episode transcript About Laura Klein Laura fell in love with technology when she saw her first user research session over 20 years ago. Since then, she's worked as an engineer, user experience designer, and product manager in Silicon Valley for companies of all sizes. She's written two books for product managers, designers, and entrepreneurs, Build Better Products (Rosenfeld Media '16) and UX for Lean Startups (O'Reilly Media '13), and she's a frequent speaker at tech conferences, including SXSW, Lean Startup Conference, and Mind the Product. She is currently Principal at Users Know, a UX design consultancy, and works as a coach and adviser to product teams and startups. Resources Laura Klein's Website Build Better Products: A Modern Approach to Building Successful User-Centered Products by Laura Klein UX for Lean Startups by Laura Klein What is Wrong with UX Podcast People and Topics Laura Talks About Kate Rudder How to Build a Task Flow How to Build a Task Flow Part 2: Combining Modules Follow Laura Klein on Social Media Twitter
In this episode of Surfacing, co-hosts Andy Vitale and Lisa Welchman talk to qualitative researcher and experience strategist Meena Kothandaraman. They talk about understanding qualitative research and why it's essential to be inspired by and learn from people when designing products. Meena also shares advice for teams who face challenges and constraints around getting research integrated into their development process. About Meena Kothandaraman With 25 years of experience, Meena has consulted to emphasize the strategic value of customer experience across product, space and service. She truly believes that businesses can achieve greater focus by better understanding the behaviors of their customers, and those who create the products from within the business. Experiencing the journey of conducting research can truly inspire! Apart from her core consulting practice, Meena has lectured in the Bentley University Human Factors and Information Design (HFID) graduate program in her 15 year tenure. She has helped the program to stand as one of the top human factors/user experience programs worldwide. She holds an M.S. in Information Resources Management from Syracuse University and a B.Com. in MIS from the University of Ottawa, Canada. Apart from work, Meena has written a children's book, hosts a cooking show, and is a South Indian classical violinist. She has firmly maintained a strong work life balance, and has her two children and husband to thank for making life so rich. Episode transcript Show Notes Meena's Twitter Twig + FIsh Website Twig+Fish Blog Qualitative Research Zarla Ludin Twitter NCredible Framework Bring Your Humanity to Work Bentley University - Information Design & Corporate Communication Course Fluxible Hal Miller-Jacobs
In this episode, co-hosts Lisa Welchman and Andy Vitale speak to Kevin Hoffman, a design industry veteran currently the digital services expert leading design for the Veterans Affairs administration. He is also a speaker and author of Meeting Design: For Managers, Makers, and Everyone. This episode covers a wide variety of topics: how meetings have changed since the shift to working remotely during the pandemic; what can be classified as a meeting--and the group explores different types of meetings, including the meeting where Kevin introduced Lisa and Andy to each other. Episode transcript About Kevin Kevin M. Hoffman is an information architect and design strategist that has been building digital tools since 1995. He holds a deep belief that properly designed and executed time spent together, or a good meeting is a core element of good design. It puts necessary shared understanding and trust in place, enabling teams to make better experiences real. Kevin is regularly hired to facilitate design meetings for web and application design projects. He also speaks and provides workshops on the design of meetings and collaboration all over the world. Show Notes Kevin’s Website Kevin’s Book MURAL Milanote Miro SAFe Agile Marty Cagan I Am Not a Cat Video Department of Veteran’s Affairs Angela Colter Quilting (Twitter) Social Links Kevin Twitter Kevin LinkedIn
In this month's Deep Dive, co-hosts Lisa Welchman and Andy Vitale explore a much-debated topic: should designers learn how to code? The conversation took an interesting turn as the two begin to consider how teams are structured around the web and discuss new possibilities about how design and technology teams can work together. Episode transcript Show Notes “A Moment of Time with Editors” - On WYSIWYG (What You See Is What You Get) editors. Lisa’s Execution Atom If you’re bored and want more of this debate
In this first Surfacing deep dive, host Lisa Welchman and Andy Vitale talk about design and governance. Why do designers feel that they don't have a seat at the table when making decisions about creating the customer experience? And what happens when they do? What is the conflict between the designer's role and those that make the rules for the organization, and how can the disciplines of governance and design work together to improve the customer experience and the experience of being on the digital team? Episode transcript About the Hosts Lisa Welchman is a digital governance pioneer who helps organizations become more intentional about operating online. She coaches and trains digital leaders and teams across the globe. Lisa has brought her expertise to some of the most impactful organizations globally, including many of the Global 500, universities and colleges, NGOs, and national governments. An advocate for better digital governance, Lisa’s research interests center around defining a digital safety maturity life cycle that helps organizations understand how to build safer and more ethical web experiences. Lisa speaks at conferences globally and is the author of Managing Chaos: Digital Governance by Design. Andy Vitale is the VP of Product Design at Rocket Mortgage, where he instills the importance of design and a human-centered approach to transform the mortgage lending experience. Andy has solved problems for organizations ranging from startups to Fortune-ranked companies. A relentless user experience evangelist, with a passion for cognitive thinking and making technology more human. he is driven by a passion to inspire and empower teams to do their best work. Aside from his primary role at Rocker Mortgage, Andy is an adjunct professor for Kent State University’s User Experience Design graduate program, speaks at conferences and events, and serves on the advisory board for professional organizations and educational institutions.
In this episode, we get to speak with Lisa Welchman & Andy Vitale. We discuss their new podcast and how...
https://twitter.com/andyvitale http://www.andyvitale.com/http://frontenddesignconference.com/speakers.php Andy Vitale is the UX Director, Wholesale Banking at SunTrust Bank, one of the nation’s largest financial services...
Andy Vitale teaches us all about how to interview for our next UX job like a boss. He emphasizes the importance of avoiding jargon, and at all costs the temptation to conflate confidence with arrogance. He reminds us to be prepared to get way out of our comfort zones, and even offers smart techniques on how to cope with the discomfort in those critical moments. He also points out that pay isn't everything, and that a fantastic work culture can make all the difference. The Importance of Soft Skills (4:55) Calming Your Nerves (17:08) The Importance of Body Language (22:18) What Do You Love About Interviewing? (36:15) What Do You Hate About Interviewing? (38:21) How Much Should I Be Paid? (41:13) Discussing Salary During an Interview (47:06) Favorite Last Interview Questions (51:07) Whiteboard Exercise Preparation (54:58) How to Tell If a Company Understands UX (60:29) Words of Encouragement (63:47) Check out the detailed show notes including mentioned links, transcript and Eli Jorgensen’s astonishing superhero artwork at userdefenders.com/057 This episode is brought to you by Adobe, makers of XD. Try it FREE at userdefenders.com/xd
In this episode we get to talk with UX design director, Andy Vitale. We chat about design leadership, the different...
Subscribe to the podcast using: iTunes | Stitcher | SoundCloud This episode features an interview with Andy Vitale of SunTrust Bank. Brought to you by our sponsor: Fluxible 2018 00:00 Intro Theme 00:11 Introductions/Interview with Andy Vitale of SunTrust Bank. Links / topics mentioned: Spicebox Pumpkin Whisky Keiser University Information technology Kent State University 2001 anthrax […]
How do you help a team of creative professionals achieve their best results? Our guest today is Andy Vitale, the director of user experience at Polaris Industries. You'll learn how to manage and grow an in-house design team, bring new members up to speed, and optimize the UX process. Podcast feed: subscribe to http://simplecast.fm/podcasts/1441/rss in your favorite podcast app, and follow us on iTunes, Stitcher, or Google Play Music. Show Notes Polaris Industries — Andy's company Polaris UX Design Principles Org Design for Design Orgs: Building and Managing In-House Design Teams — a book by Peter Merholz and Kristin Skinner Design Is a Job, You’re My Favorite Client — books by Mike Monteiro published by A Book Apart Andy's website Follow Andy on Twitter: @andyvitale Today's Sponsor This episode is brought to you by Userlist.io — a new tool for sending event-based email to your SaaS users. Overwhelmed with existing automation tools? Try this simple solution for converting free trials, user onboarding, and promoting specific features in your web application. To learn more, join the waiting list at userlist.io Interested in sponsoring an episode? Learn more here. Leave a Review Reviews are hugely important because they help new people discover this podcast. If you enjoyed listening to this episode, please leave a review on iTunes. Here's how.
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Elaine Chao, Product Manager for Adobe XD and Andy Vitale, UX Design Director for Polaris Industries join me to discuss what good design means to them.
Andy Vitale, Director of UX at Polaris Industries on the Aurelius podcast Episode 16 highlights: - What makes experiences valuable - Getting a “seat at the table for design” - How to grow from a designer into a design leader - Speaking the language of business to sell your ideas - How to tie design decisions to business metrics
Designing software is one thing. Understanding the needs, of people buying a physical product is entirely different. Or is it? Today I’m talking to Andy Vi-tally about designing experiences at 3M, and his new role at Polaris where they make motorcycles and ATVs.Andy Vitale is the Director of User Experience at Polaris Industries, a global powersports leader, where he is responsible for leading user experience design across Polaris’ innovative product lines. Andy is focused on translating human insights into actionable experiences that fuel the passion of riders, workers and outdoor enthusiasts.Andy holds a Master’s Degree in User Experience Design and has almost 20 years of experience, having held multiple roles as a designer, entrepreneur, education department chair, and design leader. With a proven ability to lead change and process improvements, Andy has developed strategies and design solutions for diverse organizations ranging from startups to Fortune ranked companies. He is a relentless user experience evangelist, with a passion for cognitive thinking and humanizing technology, driven by a user-centered passion that takes a team, and its products, from good to great.Aside from his primary role at Polaris, Andy is an adjunct professor for Kent State University’s User Experience Design graduate degree program. He often writes about design and speaks at conferences and events. See acast.com/privacy for privacy and opt-out information.
This week, I’m talking to Andy Vitale, Director of User Experience for Polaris. We also talk about whether or not UX designers should focus their efforts on one discipline of design or should they be constantly exploring new areas of design and how to build proper career paths for your team.Enjoy!
I welcome three amazing guests to the podcast to share their holiday tips. Check out what Dann Petty, Sloth aka Timmy Ham, and Andy Vitale have to say.
Today on the Creative South Podcast, I talk with Andy Vitale, a UX Design Principal for 3M’s Healthcare division. Andy and I start off talking about his winding career path, from a professional wrestler after dropping out of college, to his time working for the tabloids after 9/11 when his office building was exposed to anthrax, to his current role with 3M. Then we move into how building empathy leads to better design outcomes, bringing your own seat to the table, and more.
Andy Vitale is using design to literally save lives. He shows us how empathy is the key to any product’s success. He motivates us to stay driven, and bring our own seat to the table. He shows us how true leaders take the time to understand what drives their team. He inspires us to always […]
As Interaction Design Lead for 3M's Health Care Business Group, Andy Vitale is excited about making an impact in the healthcare space and designing meaningful healthcare solutions at the enterprise level. Andy believes that being proactive in the enterprise environment is the best way to get the conversation started about designing successful solutions for enterprise problems. He also knows that it's important to always inform and educate people on what exactly it is that you do because it's more valuable when other people buy into and support what you do than simply speaking for yourself, especially on the enterprise level. In this episode, Andy sits down with Anthony to discuss his perspective on ways to measure the impact of user experience, UX processes with his team and 3M, and how to grow user experience competency within a large organization like 3M. Follow Andy here: Twitter: @andyvitale 3M: Twitter: @3mdesign Web: 3M Design & Careers Visit the Funsize website Subscribe to The Funsize Digest Check out Funsize on Instagram