GP Insights – A HealthCert Podcast

In this episode of HealthCert's GP Insights podcast, Paul Elmslie (CEO & Founder of HealthCert Education) discusses skin cancer medicine with Dr Terry Harvey (Sunshine Coast Skin Cancer Centre, Queensland). Dr Terry Harvey is an Accredited Skin Cancer Doctor who completed his master's degree in skin cancer at The University of Queensland, and he is one of very few doctors worldwide to outperform the University of Vienna's DermaChallenge AI algorithm. This insightful podcast covers: Dr Harvey's background, what he does, and where he works. Why Dr Harvey chose to pursue a special interest in skin cancer medicine. The training Dr Harvey undertook to upskill himself in skin cancer. What he enjoys most about skin cancer work. How the skin cancer subspeciality compares to working in a GP practice.  Dr Harvey's advice for other GPs or GP Registrars who are considering pursuing a special interest in skin cancer. Top tips for getting started in skin cancer medicine.

In this episode of HealthCert's GP Insights podcast, Paul Elmslie (CEO & Founder of HealthCert Education) talks with Skin Cancer Doctor John O'Bryen (owner of Body Scan Skin Cancer Clinic in Buderim, Queensland) about building a prosperous skin cancer practice. You may be interested to follow Dr O'Bryen's Instagram @skincancerdoctor, where he posts interesting dermoscopy cases which other doctors may learn from. The podcast covers: Dr John O'Bryen's background. Why he chose to pursue skin cancer as a special interest field. Education he undertook to expand his skillset in skin cancer. How his day-to-day work as a Skin Cancer Doctor compares to practising as a generalist, and what he enjoys about his work. How he came to buy his skin cancer clinic. Important factors to consider when purchasing a skin cancer clinic. Challenges he has faced in operating the clinic. How he balances patient care with the business and admin aspects of running a clinic. How his clinic stays up to date with advancements in skin cancer detection and treatment. Common pitfalls and mistakes he sees other clinic owners make (and that he has made himself) and how can they be avoided. Rewarding aspects of owning and operating a skin cancer clinic. Advice for doctors looking to start/buy their own skin cancer practice.

Did you know that more than 12 per cent of GP encounters in Australia are for mental health-related presentations? In this episode of HealthCert's GP Insights podcast, Paul Elmslie (CEO & Founder of HealthCert Education) talks with Dr Joe Kosterich (GP, speaker, author, media presenter, and health industry consultant with a special interest in mental health) about the role of the general practitioner at the forefront of mental health management. In the podcast, Paul and Joe discuss: Common mental health conditions GPs encounter. The current mental health burden in Australia. The role of the GP in managing mental health issues in the primary care setting. The process for ensuring patients presenting for the first time with a mental health concern receive the right support, from initial consultation to ongoing care. How GPs collaborate with psychologists, psychiatrists, and other mental health professionals. How telehealth has impacted mental health consultations, especially post-pandemic. The main challenges for patients in accessing mental health care. The biggest challenges for GPs when dealing with mental health presentations. Advice for GPs who would like to pursue a special interest in mental health.

In this episode of HealthCert's GP Insights podcast, Paul Elmslie (CEO & Founder of HealthCert Education) talks with Kelly Chard (finance expert and founder of GrowthMD) to discuss the recent changes to payroll tax that impact medical practice owners in most Australian states. Paul and Kelly discuss: What has changed in payroll tax regulations for medical practices. How the changes impact practice owners. The anticipated flow-on effects for patients. Proactive measures and strategies to help practice owners manage the changes and minimise the impact on their business. Recommended resources and guidance for practices seeking comprehensive support in navigating GP payroll tax complexities.  Hear all this and much more in the full podcast below, and join us for the next episode when we deep-dive into the new payroll tax regulations on a state-by-state basis.

In this episode of the HealthCert GP Insights podcast, Paul Elmslie (HealthCert Education) talks about medical cannabis with Dr Joe Kosterich – exploring common myths and misconceptions, how cannabis can be used as medicine, and how doctors in Australia can get started prescribing medical cannabis to their patients. Paul Elmslie is the CEO and Founder of HealthCert Education. He is chatting with Dr Joe Kosterich – a GP, speaker, author, media presenter and health industry consultant who has a special interest in medical cannabis and is the Medical Advisor for Little Green Pharma. In the podcast, Paul and Joe explore: Myths and misconceptions surrounding medical cannabis. Conditions and symptoms medical cannabis can help manage. Potential risks and side effects associated with medical cannabis use. The difference between THC and CBD. How to determine appropriate dosages of medical cannabis for a patient. Safe methods of consumption. What doctors need to do if they want to start prescribing medical cannabis to their patients in Australia. Tips and advice for practitioners who are new to this field.

Tune into this new episode of HealthCert's GP Insights podcast, in which Paul Elmslie (HealthCert Education) talks with Kelly Beasy (KB Aesthetix) about how to get started delivering cosmetic injectables, exploring Kelly's top tips for introducing the service into your practice. Paul Elmslie is the CEO and Founder of HealthCert Education. He is chatting with Kelly Beasy - a Nurse Practitioner and cosmetic medicine trainer at KB Aesthetix with 20 years of nursing experience and 10+ years' experience in the aesthetic industry. Learn more about KB Aesthetix. In the podcast, Kelly and Paul explore: What inspired Kelly to pursue cosmetic injectables as part of her own practice. The essential qualifications or certifications a practitioner requires to be able to perform cosmetic injectable treatments in Australia. The process of getting started with cosmetic injectables. Kelly's top tips for practitioners interested in adding cosmetic injectables to their service offering. Kelly's insights into building a successful practice centred around cosmetic injectables. Some of the common challenges, safety issues, or risks that a practitioner might face when starting to offer cosmetic injectables in their practice. How the rules and regulations surrounding cosmetic injectables have recently changed in Australia, and what this means for practitioners. How practitioners can stay up to date with advancements in techniques or changes to regulations. Insights into how practitioners can manage patient expectations and ensure they have a positive experience with cosmetic injectables. Kelly's advice for practitioners who are new to this field.

In this episode of HealthCert's GP Insights podcast, Paul Elmslie (CEO & Founder of HealthCert Education) talks with Kelly Chard (finance expert and founder of GrowthMD) to provide the latest insights and offer valuable perspectives on the current challenges and real-life observations surrounding the changing landscape of payroll tax for doctors in Australia. Paul and Kelly discuss: Some background on payroll tax, how it is calculated and who pays it. Why payroll tax is currently a "hot topic". How payroll tax is impacting general practices in Australia. Potential consequences if practices don't get their affairs in order around payroll tax.

In this latest podcast, Kelly Beasy (KB Aesthetix) delves into the world of cosmetic injectables and discusses adverse events of anti-wrinkle injections and dermal filler treatments, exploring the essential steps to handle these situations effectively to ensure safe and informed practices.  In this episode of HealthCert's GP Insights podcast, Paul Elmslie (CEO & Founder of HealthCert Education) talks about cosmetic injectables adverse events with Kelly Beasy. Kelly is a Nurse Practitioner and cosmetic medicine trainer at KB Aesthetix, with 20 years of nursing experience and 10+ years' experience in the aesthetic industry. Learn more about KB Aesthetix. In the podcast, Kelly and Paul explore: Common complications that doctors may encounter with cosmetic injectables, and how they can be prevented or minimised. Kelly's personal experiences encountering a complication from anti-wrinkle injections and dermal fillers and how she managed it effectively. General guidelines and key steps for doctors to follow when facing a potential vascular occlusion or other complications. Potential implications for doctors from a legal perspective if a complication arises from an injectables treatment, and how physicians can safeguard themselves from legal issues. The importance of documentation in the management of cosmetic injectables complications, and what doctors should include in their records to safeguard themselves and their patients. Best practices for aftercare following anti-wrinkle injections and dermal filler treatments, and how doctors can educate their patients to ensure proper post-treatment care. Strategies to effectively manage patient expectations prior to administering cosmetic injectables, and how doctors can ensure patients have realistic goals for their treatments. How to maintain open communication and maintain your reputation to ensure patients continue to trust your expertise and return for future treatments even after the unfortunate event of a complication. Kelly's advice for doctors who are new to the field to minimise the risk of complications and enhance patient satisfaction and safety in their practice.

In the second part of this two-part podcast series, Kelly Beasy (KB Aesthetix) discusses filler fatigue and its impact on patients' satisfaction and emotional well-being. In this episode of HealthCert's GP Insights podcast, Paul Elmslie (CEO & Founder of HealthCert Education) talks with Kelly Beasy about filler fatigue. Kelly is a Nurse Practitioner and cosmetic medicine trainer at KB Aesthetix, with 20 years of nursing experience and 10+ years' experience in the aesthetic industry. Learn more about KB Aesthetix. This podcast is the second part of a two-part series. If you missed part one, catch up here: Filler fatigue (part 1): Navigating the overfilled face This episode focuses on the impact of filler fatigue on patients' satisfaction and emotional well-being, including the psychological aspects of aesthetic treatments; how overfilled facial features can lead to patient dissatisfaction; and techniques for managing patient expectations, providing realistic outcomes, and delivering aesthetically pleasing results that go beyond simply injecting more filler. In the podcast, Kelly and Paul explore: What "filler fatigue" is and why it is important to address this concern among patients. Commonness of overfilling in facial aesthetics procedures and the potential consequences for patients. How to manage patient expectations regarding the outcomes of dermal filler treatments. Risks and potential complications associated with overfilling facial features. Techniques injectors can use to assess patients' emotional readiness for dermal filler treatments. Long-term effects of overfilled facial features and how to prevent them. Facial features/areas that are more prone to filler fatigue and how to handle these areas effectively. The role of facial symmetry and balance in achieving satisfactory results. Kelly's advice for fellow injectors to ensure patient satisfaction and emotional well-being while minimising filler fatigue.

In part one of this two-part podcast series, Kelly Beasy (KB Aesthetix) discusses filler fatigue, focusing on how to navigate the overfilled face and exploring effective strategies for correcting and preventing overfilling. In this episode of HealthCert's GP Insights podcast, Paul Elmslie (CEO & Founder of HealthCert Education) talks with Kelly Beasy about filler fatigue. Kelly is a Nurse Practitioner and cosmetic medicine trainer at KB Aesthetix, with 20 years of nursing experience and 10+ years' experience in the aesthetic industry. Learn more about KB Aesthetix. This podcast is the first part of a two-part series. This episode focuses on the causes and consequences of overfilling facial features with dermal fillers. Kelly discusses the importance of achieving natural-looking results and provides insights into identifying signs of overfilling. She also shares her expertise on corrective techniques and prevention strategies to help other doctors avoid overfilling in their own practices. In the podcast, Kelly and Paul explore: The causes of overfilling when using dermal fillers in facial treatments. How to recognise the signs of overfilling in your patients' facial features. Effective corrective techniques for addressing overfilled facial features. Specific facial areas that are more prone to overfilling, and why. Potential long-term effects of overfilling with dermal fillers. Patient demographics and characteristics that require extra caution. Guidance on the appropriate amount and frequency of touch-ups to avoid overfilling. Techniques and injection methods that can help prevent overfilling. Warning signs that doctors should be aware of during and after the injection process that may indicate overfilling. Valuable lessons about correcting and preventing overfilling.

This is part two of a short podcast series on medical business management, with this part focusing on data compliance, privacy, challenges, and more.  In this episode of HealthCert's GP Insights podcast, Paul Elmslie (CEO & Founder of HealthCert Education) talks with Chris Smeed, co-creator and CEO of Cubiko, a medical practice platform that provides insights and analysis into all practice data and helps identify areas to improve profitability and efficiency in your practice. Missed part one? Catch up here. In part two of this podcast series on how to identify and work towards key benchmarks and metrics for a successful general practice, Paul and Chris discuss: Specific challenges and barriers that general practices face when it comes to utilising data for practice improvement. How data can be used in a way that helps a medical practice keep track of patients and ensure they are being seen or followed up when they need to be. How general practitioners can leverage benchmarking data to compare their practice's performance against industry standards. Regulatory or compliance requirements that general practices need to consider when it comes to data collection and analysis. How general practitioners can ensure the privacy and security of patient data while still using it to drive practice improvements. Effective strategies for integrating data-driven decision-making into the day-to-day operations of a general practice.

In this episode of HealthCert's GP Insights podcast, Paul Elmslie (CEO & Founder of HealthCert Education) talks with Kelly Beasy about the different neurotoxins available in the market. Kelly is a Nurse Practitioner and cosmetic medicine trainer at KB Aesthetix, with 20 years of nursing experience and 10+ years' experience in the aesthetic industry. Learn more about KB Aesthetix. In the podcast, Kelly and Paul explore: The key differences between the four injectables products in terms of their composition and mechanism of action. How these anti-wrinkle injectables differ in terms of onset and duration of action. "Tox tips": Recommended injection techniques for achieving optimal results. Patient factors that may influence the choice of one anti-wrinkle injectable over another. Common side effects and adverse reactions associated with these injectables, and how they can be managed. Recommended dosing and dilution. Special considerations for using the four product types in combination with other aesthetic treatments and procedures. Different dermal filler types, including main players in the market and what product type to use for treating different areas. Emerging trends and advancements in the field of anti-wrinkle injectables and fillers that doctors should be aware of. How to approach patient consultation and assessment to determine the most suitable injectables product for their needs. Patient case studies using a combination of injectables and filler. Anatomical areas and facial features where one injectable may be more effective than the others. Potential future directions and areas of research in injectables. Kelly's tips and advice for doctors on how to enhance their skills and proficiency in using anti-wrinkle injections and dermal fillers.

In the first episode of a short series on HealthCert's GP Insights podcast, Paul Elmslie and Matt Woollard discuss: The key components of effective practice management in a skin cancer clinic or general practice. This includes how to schedule appointments efficiently, how to streamline patient flow, how to optimise resource allocation, and how to keep comprehensive records. How to ensure a seamless patient experience while maintaining efficiency in a clinic setting. This includes the importance of prioritising clear communication, minimising wait times, providing easy access to information, and focusing on personalised care. Key challenges you might face in managing a practice and how to overcome them. Challenges can include managing high patient volumes, handling complex cases, and maintaining regulatory compliance. Paul and Matt discuss strategies to address these common challenges, such as implementing standardised processes, leveraging technology, and continuously training staff. How to effectively utilise technology to improve practice management in a medical clinic. This includes adopting electronic health records for streamlined documentation, implementing appointment scheduling software, and leveraging telehealth services for enhanced patient access.

In this episode of HealthCert's GP Insights podcast, Paul Elmslie (CEO & Founder of HealthCert Education) talks with Chris Smeed, co-creator and CEO of Cubiko, a medical practice platform that provides insights and analysis into all practice data and helps identify areas to improve profitability and efficiency in your practice. In part one of this podcast series on how to identify and work towards key benchmarks and metrics for a successful general practice, Paul and Chris discuss: An overview of the current benchmarks and industry trends that are affecting general practice. The key metrics that general practices should track in order to measure their performance and success. How practice owners and managers can effectively communicate to their team the impact data can have on patient outcomes.

In this latest podcast, Kelly Beasy (KB Aesthetics) talks about Profhilo®, the new injectable treatment that uses hyaluronic acid to improve the appearance of the skin by stimulating the production of collagen and elastin. In this episode of HealthCert's GP Insights podcast, Paul Elmslie (CEO & Founder of HealthCert Education) talks about Profhilo® with Kelly Beasy. Kelly is a Nurse Practitioner and cosmetic medicine trainer at KB Aesthetics, with 20 years of nursing experience and 10+ years' experience in the aesthetic industry. Learn more about KB Aesthetics. In the podcast, Kelly and Paul explore: What Profhilo® is and how it works as a bio-remodelling treatment. How Profhilo® differs from other cosmetic injectable treatments. The process of administering Profhilo® to patients. The benefits of Profhilo® for patients seeking cosmetic enhancements. Specific areas of the face and body where Profhilo® is most commonly used. When patients can usually see results following treatment with Profhilo®, how long the effects last, and how to prolong them. Potential side effects and risks associated with Profhilo® treatment. The criteria for determining if a patient is a suitable candidate for Profhilo®. Contraindications and precautions that doctors should be aware of before administering Profhilo® to their patients. How Profhilo® can be combined with other cosmetic treatments and procedures for enhanced results. Downtime and recovery period required after receiving Profhilo® injections. Aftercare instructions and recommendations for patients post-treatment. How the cost of Profhilo® compares to other injectable treatments in the market. The typical patient experience during a Profhilo® treatment session. Success stories of patients who have undergone Profhilo® treatment. Challenging cases and scenarios Kelly has encountered while administering Profhilo®, and how she addressed them. How to stay up-to-date with the latest advancements and techniques related to Profhilo® and cosmetic medicine in general. Kelly's advice and recommendations for fellow doctors interested in incorporating Profhilo® into their cosmetic medicine practices.

In this latest podcast, Dr Helena Rosengren provides her practical advice on how to deliver a cosmetic consultation and tailor your considerations for different skin concerns and age groups. In this episode of HealthCert's GP Insights podcast, we talk about delivering cosmetic consultations with Dr Helena Rosengren, an experienced Skin Cancer and Cosmetic Medicine Physician based in Townsville. In the podcast, Dr Rosengren discusses: The process of a cosmetic consultation and how it differs from a regular medical consultation. Specific skin concerns that are more common in certain age groups and how she addresses these concerns. How she communicates with patients during a cosmetic consultation to ensure their expectations are aligned with the treatment plan. Challenges you might encounter when dealing with patients who have specific skin concerns, such as acne or rosacea. Advice for doctors starting out in cosmetic medicine in regards to developing consultation skills. How to approach the issue of patient safety during a cosmetic consultation, and what steps you can take to ensure the patient is a good candidate for the treatment. Examples of particularly challenging cosmetic consultations she has dealt with and how she addressed the patient's concerns. How to stay up-to-date with the latest developments in cosmetic medicine, and how to incorporate this knowledge into your consultations.

Are you prepared to navigate the upcoming changes to payroll tax for medical practices? In this latest podcast, Paul Elmslie (Founder & CEO, HealthCert Education and National Skin Cancer Centres) and Matt Woollard (COO, National Skin Cancer Centres) discuss the proposed changes and share a few tips to possibly safeguard your practice. In this episode of HealthCert's GP Insights podcast, Paul Elmslie and Matt Woollard talk about the upcoming changes to payroll tax for medical practices and discuss how they are attempting to weather these changes. Paul and Matt draw on their own experiences from having owned and operated 40+ medical clinics in Australia over the past few decades. The various State Revenue Offices are taking a view that doctors are now seen as employees rather than sub-contractors, which would mean that the medical practices in which they work must pay payroll tax. The percentage varies between states, but in many states this means an additional cost of 5 per cent. The State Revenue Office can back-date this tax by five years and apply penalties for unpaid taxes. This presents a significant risk to the general practice industry. In the podcast, Paul and Matt talk about defining the relationship between the medical practice and the doctor, and the body of evidence supporting that doctors are sub-contractors rather than employees. Matt discusses some of the strategies he has put in place for the National Skin Cancer Centres to put the clinics in an optimal position to potentially weather changes to payroll tax regulations. For example: The doctor bills the patient and provides the medical practice with a service fee once per fortnight. The medical practice never includes the doctors' income as an expense on financial statements. Agreements are in place that the doctor pays the medical practice for the use of their facilities. The doctors set their own fees and close off their appointment books when they don't want to see patients (in lieu of annual leave). The doctors have complete autonomy to bill, consult and treat patients however they choose.

How can you keep up with patient demand in your medical practice and better meet your patients' expectations? In this latest podcast, Paul Elmslie (Founder & CEO, HealthCert Education and National Skin Cancer Centres) and Matt Woollard (COO, National Skin Cancer Centres) give their practical advice for keeping up with patient demand and changing perceptions and preferences, based on their own experiences owning and operating 40+ general practices and skin cancer clinics in Australia. In this episode of HealthCert's GP Insights podcast, Paul Elmslie and Matt Woollard talk about how you can keep up with patient demand and changing perceptions and expectations in your medical practice. The recent CommBank Health GP Insights Report 2023 highlighted interesting trends about the current and emerging landscape for medical practices in 2023 and beyond. This podcast is part 3 of 3 episodes focusing on relevant findings in that report. Paul and Matt have owned and operated 40+ medical clinics in Australia over the past few decades, and here they discuss some of what they have learned. Keeping up with patient demand In the podcast, Matt says, “Without realistically increasing the number of doctor hours you have in your practice, the only way to keep up with increased patient demand is through workplace efficiencies or changing your workflow to allow you to be able to treat or manage more patients in the same amount of time without putting patient safety at risk. “A nurse can help increase the doctor's productivity. You might work with a nurse and a tag-team environment where you triage patients and work across maybe two or three different consultation rooms. “You might also look at what tasks a doctor is doing that could be moved on to a nurse. I think there's a lot of opportunities inside general practice to really streamline how a general practice runs so that a practice can keep up with demand without increasing the number of doctors they have for that demand.” Optimising practice productivity Utilising availably technologies is a great way to minimise the amount of “human work” required from your clinic, thereby reducing workload, speeding up workflow, and optimising efficiency. An example of this includes using online booking systems, as more patients doing online bookings equals less phone calls at the front desk, allowing the staff to focus on serving the patients that are in front of them. Another example is online registration forms so that patients can complete their personal information before they even arrive at the practice for their appointment. In addition, there is software available that can automatically send patients' results to them so that they don't need to be recalled back into the clinic to get their results. Matt suggests that doctors should sit down and look at the tasks they are doing every day “that are a waste of your training and experience” that could be done by somebody else so that the doctor is freed up to spend more time seeing patients. It's also important to ask whether any steps could be cut out of a process to make it faster. Managing patients' changing perceptions and expectations In the second half of the podcast, Paul and Matt take an in-depth look at some of the most common patient expectations that medical clinics should strive to meet in order to satisfy their patients' changing needs and wants. They also discuss the impact of social media and Google reviews and how patients' experiences influence their word-of-mouth referrals and public feedback, and much more.  

How can you attract and retain the right staff for your medical practice? In this latest podcast, Paul Elmslie (Founder & CEO, HealthCert Education and National Skin Cancer Centres) and Matt Woollard (COO, National Skin Cancer Centres) give their practical advice for hiring staff for your clinic, based on their own experiences owning and operating 40+ general practices and skin cancer clinics in Australia. In this episode of HealthCert's GP Insights podcast, Paul Elmslie and Matt Woollard talk about how to attract and retain the right staff in your medical practice. The recent CommBank Health GP Insights Report 2023 highlighted interesting trends about the current and emerging landscape for medical practices in 2023 and beyond. This podcast is part 2 of 3 episodes focusing on relevant findings in that report. Paul and Matt have owned and operated 40+ medical clinics in Australia over the past few decades, and here they discuss some of what they have learned. Matt further recommends some job posting boards and advertising channels that he finds most effective for finding the right candidates for a job opening. In terms of being an attractive employer, Paul says it's important to manage staff expectations. For example, many staff are looking for flexibility in their roles these days so they can find a work-life balance, so it's good to do what you can to accommodate their specific needs. The podcast then moves on to discuss how to optimise onboarding of a newly recruited staff member at your clinic. Paul and Matt stress it's important to have a structured onboarding process for new staff, and an effective, detailed training program and resources so they have the best chance of success. Further, the podcast looks at how you can support and celebrate your staff with recognition and validation during their time with you.

Explore how to build a sustainable billing structure in a medical practice – with a focus on managing the cost of the business and taking advantage of opportunities to grow revenue – in this latest podcast with Paul Elmslie (Founder & CEO, HealthCert Education and National Skin Cancer Centres) and Matt Woollard (COO, National Skin Cancer Centres), who discuss their own experiences owning and operating 40+ general practices and skin cancer clinics in Australia. In this episode of HealthCert's GP Insights podcast, Paul Elmslie and Matt Woollard talk about building a sustainable billing structure for a medical practice. The recent CommBank Health GP Insights Report 2023 highlighted interesting trends about the current and emerging landscape for medical practices in 2023 and beyond. This podcast is part 1 of 3 episodes focusing on relevant findings in that report. Paul and Matt have owned and operated 40+ medical clinics in Australia over the past few decades, and here they discuss some of what they have learned. In the podcast, Paul and Matt look into the costs of running a medical business and explore opportunities to grow revenue, based on their own experiences. Costs of running a medical business The fixed costs of running a medical clinic (such as the rent, electricity, phone and internet, etc.) are usually difficult to change. However, two substantial costs of running a medical clinic that can be adjusted are wages and consumables. Matt says that you can reduce the cost of wages while still paying your staff appropriately by maximising staff efficiency. (For example, you might investigate whether the front desk can be managed by two staff instead of three on certain days.) As wages are the greatest cost to a business, Matt recommends looking at wages monthly to determine your wage costs as a percentage of your service fee to get a better idea of how you are tracking. In addition, Matt recommends doing a complete review of all your clinic's consumables. You can look at what you're using, what your doctors prefer to use, and what's affordable, and tighten down your list to a much smaller list of products. This gives you the opportunity to get a competitive quote, standardise and bulk buy your consumables, and makes stock-take simpler. Opportunities to grow revenue You need to earn more money than you spend in order to build a sustainable practice, and sometimes this means increasing your billing to better support the practice and maintain the services your provide. Paul says that if you are a bulk-billing clinic looking to move into private billing, it's important to introduce this in small steps. (For example, starting out with only a small out-of-pocket fee and then gradually increasing this to where it needs to be.) If you're going to change what you're charging, you need to ensure your staff are trained to have those conversations with patients on the frontline so there are no breakdowns in communication. Paul and Matt further discuss the pros and cons of bulk-billing and the current landscape for Medicare rebates.

In this latest podcast, Dr Helena Rosengren provides her practical advice for performing lip filler treatments, with a focus on achieving subtle and natural-looking results, managing patient expectations, dealing with potential complications, and more. In this episode of HealthCert's GP Insights podcast, we talk about lip filler with Dr Helena Rosengren, an experienced Skin Cancer and Cosmetic Medicine Physician based in Townsville. In the podcast, Dr Rosengren discusses: What lip filler products are made from and how they work. Which patient demographics typically seek lip filler treatments, and what kind of concerns patients are hoping to address. Patients she avoids treating with lip filler. How to plan out lip filler treatment, including what's involved in the initial consultation and the planning process. Top tips for helping practitioners achieve a natural and subtle look rather than the dreaded “duck lips” look. How she deals with patients wanting more lip filler against her recommendations, including how she addresses these concerns and manages patient expectations. Adverse events a practitioner should be aware of before performing lip fillers on a patient. How to manage potential complications with lip filler treatments. Advice for practitioners interested in starting out offering lip fillers, and how can they get started. The challenges a practitioner might encounter when they start out offering lip fillers, and her advice for overcoming those challenges.

Did you know hair loss affects more than 50 per cent of Australian men? If you see patients with hair loss in your practice, listen to this latest podcast with Dr Helena Rosengren on the primary care management of hair loss, including treatment with supplements, topical creams, Platelet-Rich Plasma (PRP) therapy, and more. In this episode of HealthCert's GP Insights podcast, we talk about hair loss with Dr Helena Rosengren, an experienced Skin Cancer and Cosmetic Medicine Physician based in Townsville. In the podcast, Dr Rosengren explores the sorts of hair loss and hair thinning concerns she sees in her primary care practice and explains who these conditions typically affect. She discusses the different types of hair loss and their causes, which of course affect the clinician's approach to management. Dr Rosengren talks about the primary care treatments available for hair loss and how they work (including supplements, topical creams, Platelet-Rich Plasma (PRP) therapy, and more), plus which patients are the best candidates for these treatments and which patients aren't typically suitable. The podcast looks into hair loss treatments a GP can realistically expect to incorporate into their primary care practice and what sort of training and equipment they would require in order to get started. Dr Rosengren also gives practical advice on the risks and limitations involved with hair loss treatments and when to refer a patient onwards to a specialist dermatologist.

How does skin cancer detection vary in different age groups and among patients with different skin types? In this podcast, Paul Elmslie (Founder & CEO, HealthCert Education and National Skin Cancer Centres) speaks with Dr Kerry Summerscales (National Skin Cancer Centres) about screening for skin cancer in different ages and skin types. Dr Kerry Summerscales is a doctor at CQ Skin Cancer Centre in Mackay, Queensland, who diagnoses and treats skin cancer every day. In this podcast, she talks about her personal experiences with screening patients of all ages and skin types for skin malignancies and offers her practical advice on how not to miss a melanoma. Dr Summerscales speaks about how she approaches patients of different age groups – from children to adults to the elderly – when screening for skin cancer, including the different risk factors that each of these population groups may hold. She says that skin checks can be an ideal opportunity to teach children about body autonomy and to help them to understand their own skin from a young age. She talks about checking for skin cancers in young people, including teenagers and those in their 20s, with a particular focus on melanoma, as this is the most common cancer in Australians aged 15 to 39 – with real patient stories. She discusses how she determines a patient's individual skin cancer risk and sunburn history, and her systematic approach for conducting skin cancer checks across the entire skin surface. Dr Summerscales discusses how she helps patients of all ages to feel comfortable and at ease during the skin exam and some of the questions she asks her patients to get a better understanding of their skin history, skin cancer risk, and what's brought them into her clinic that day. She also talks about skin cancer screening in older Australians aged 65+ who are at highest risk of non-melanoma skin cancers.

Do you see patients seeking cosmetic mole removal in your practice? In this latest podcast, listen to Dr Helena Rosengren's practical tips for performing mole removal procedures, covering patient suitability, how to conduct a preliminary lesion assessment, necessary tools and training, and more. In this episode of HealthCert's GP Insights podcast, we talk about mole removal with Dr Helena Rosengren, an experienced Skin Cancer and Cosmetic Medicine Physician based in Townsville. In the podcast, Dr Rosengren explains the prevalence of mole removal procedures in her primary care practice and why some patients want benign moles, skin tags, and other lesions removed from their skin. Dr Rosengren talks about which patients are the ideal candidates for mole removal procedures, and takes us through her step-by-step process for consulting with patients seeking mole removal, including the vital importance of first conducting an assessment of the lesion for signs of malignancy. She explains why all moles must be carefully checked with dermoscopy before any removal procedure is carried out, as it can be very dangerous to remove a malignant lesion without appropriate diagnosis and surgical margins. Dr Rosengren discusses the tools and methods for mole removal that you can realistically use in primary care, including radio ablation. She explores the benefits of radio ablation for mole removal and how it compares to other approaches such as excision. She further looks into the risks, side effects, downtime, and expected results, including scarring. The podcast further explores the kind of equipment and training that a primary care practitioner would need to carry out mole removal services in their practice, and how they might get started.

Do you see patients with skin cancer concerns in your practice? In this podcast, Paul Elmslie (Founder & CEO, HealthCert Education and National Skin Cancer Centres) speaks with Matt Woollard (COO, National Skin Cancer Centres) about the recent changes to Medicare item numbers for clinically suspected melanoma. New Medicare item numbers have been introduced for the surgical excision and repair of clinically suspected melanoma. In this podcast, Matt Woollard provides a comprehensive update on the new item numbers that came into effect on 1 November 2022. Seven new MBS items have been created for initial excision of clinically suspected melanoma and amendments have been made to the item descriptors for the existing definitive excision items to resolve confusion around the claiming of melanoma excision services. These changes are relevant for dermatologists, plastic surgeons, plastic and reconstructive surgeons, general surgeons, skin cancer doctors and general practitioners practising in Australia.  

How can you get started providing thread lifts in primary care? In this latest podcast, listen to Dr Helena Rosengren's expert advice on how thread lifts can be used to address your patients' cosmetic concerns in the primary care setting, and how you can begin to include this treatment in your service offering. In this episode of HealthCert's GP Insights podcast, we talk about thread lifts with Dr Helena Rosengren, an experienced Skin Cancer and Cosmetic Medicine Physician based in Townsville. In the podcast, Dr Rosengren explains what thread lifts are and how they work, including the cosmetic concerns thread lifts can address for your patients. She highlights the areas of the body that can be treated with thread lifts, which patients are the best candidates for the procedure, and the treatment limitations. The podcast also compares thread lifts with other aesthetic treatments, such as cosmetic surgery, outlining the benefits and risks of both. Dr Rosengren further discusses how a medical practitioner can get started providing thread lifts in their practice, including the necessary training and equipment, with her top tips for introducing thread lifts as a service offering in a medical clinic.

In this podcast, Paul Elmslie (Founder & CEO, HealthCert Education and National Skin Cancer Centres) speaks with Narelle Davidson (Area Manager at National Skin Cancer Centres) about how to elevate the quality improvement strategies in your general practice to improve patient outcomes and deliver the best possible medical care. In the podcast, Narelle and Paul discuss software, services and training to improve the quality of your GP practice and services to ensure patients' needs are met and their expectations are exceeded. “I think there's been a general consensus within general practice that quality improvement activities are simply an admin task, simply a a tick box that we use to ensure that the clinic can be accredited and ensuring all of the paperwork in the clinic is up,” says Narelle. “I think what's important to note is that that's not exactly the case. Quality improvement activities can mean anything within a practice. It can mean bettering the care level that we give to our patients, bettering the processes so that we're able to deliver better care to a patient. “We need to be looking at what that means for a general practitioner in treating their patients, making sure that what they're doing within their own practice as an independent practitioner is quality improvement. “Quality improvement is every aspect of the business, not just the admin side.” Narelle has 26 years' experience in general practice business and practice management and currently manages a dozen skin cancer clinic across Australia.

How can cosmeceuticals help to enhance your patients' skin health when used in combination with medical skin treatments? In this latest podcast, Professor David Wilkinson (Chief Medical Officer, National Skin Cancer Centres) speaks with Tania Romano (Scientific and Education Communications Manager, Head of Medical, SkinCeuticals) about how skin cancer doctors, GPs and other physicians can use topical skincare products as part of their medical and cosmetic medicine toolkit. In the podcast, Prof Wilkinson and Tania discuss why maintenance with topical skincare is so important for patients. They discuss the types of skin concerns physicians can manage with cosmeceuticals, as well as how topical products can be used in conjunction with aesthetic procedures to enhance or prolong results. The podcast covers the effects and benefits of cosmeceuticals and why they are a useful component in a primary care physician's toolkit as part of an overall treatment plan. The limitations are explained, as well as things to be aware of before you begin prescribing these products in your practice.  

CPD accreditation is changing for doctors from 2023. In this podcast, Paul Elmslie (Founder & CEO, HealthCert Education) and Prof David Wilkinson (Chief Medical Officer, National Skin Cancer Centres) explain the upcoming changes and what doctors need to do to prepare. How is CPD changing? In the podcast, Paul and Prof Wilkinson explain how from January 2023 all doctors practising in Australia will be required to complete CPD on an annual basis rather than within a triennium. CPD will shift to hours instead of points. Each year, all doctors must complete 50 hours of CPD activities, consisting of: Minimum 12½ hours education Minimum 5 hours performance review Minimum 5 hours outcome measurement All doctors must meet these requirements, regardless of hours worked. A transition period will take place in 2023. About 5% of doctors will be audited. The purpose of these changes is to place a greater emphasis on measuring clinical outcomes in the practice. What is a CPD Home? All doctors must meet these requirements, regardless of hours worked. A transition period will take place in 2023. About 5% of doctors will be audited. The purpose of these changes is to place a greater emphasis on measuring clinical outcomes in the practice. From 2024, it will be compulsory for all doctors to belong to a CPD Home, where their CPD hours and annual activities are collated. There will be various CPD Home providers, including HealthCert Education, and doctors can belong to more than one provider. What do doctors need to do from 2023? Listen to the podcast to understand what you need to do to be ready for the new system when it commences in a few months' time.  

In this episode of HealthCert's GP Insights podcast, we talk about acne management with Dr Helena Rosengren, an experienced Skin Cancer and Cosmetic Medicine Physician based in Townsville. In the podcast, Dr Rosengren talks about patients she typically sees presenting with acne to her primary care clinic, including the kinds of concerns these patients have. She explains how she conducts a preliminary acne consultation, and how to determine the cause of the acne. Dr Rosengren further describes the treatment options primary care physicians can offer for their patients with severe acne , and when to refer patients onwards to a specialist dermatologist for acne management. The podcast also explores what to do when a standard treatment regimen is not working, and how to deal with challenging aspects of managing acne in primary care. Dr Rosengren shares success stories from her own practice and offers practical advice for practitioners interested in introducing primary care dermatology to their practice.

In this podcast, Paul Elmslie (Founder & CEO, HealthCert Education and National Skin Cancer Centres) speaks with Narelle Davidson (Area Manager at National Skin Cancer Centres) about how to implement a patient recall policy through the effective use of your existing medical software to ensure repeat patient visits. In the podcast, Narelle discusses the importance of patient recalls for ensuring continuity of care. It is vital that patients return to the practice for follow-up of their medical concerns so that they can be treated quickly and effectively. Additionally, it is important for patients to return to the practice so that doctors have an ongoing patient base. Narelle explains the systems, processes and software a practice can implement to make sure patient recall is properly executed – ensuring ongoing patient care and continued income for the practice – and how to effectively target patients to ensure they don't slip through the cracks. Narelle has 26 years' experience in general practice business and practice management and currently manages a dozen skin cancer clinic across Australia.

In this latest podcast, listen to Dr Helena Rosengren's expert advice for delivering dermal fillers in primary care, including how to get started, which concerns can be treated, and how to handle adverse events and other challenges when starting out. In the podcast, Dr Rosengren discusses the patient demand for cosmetic injectables, specifically dermal fillers, and which patients she typically treats with dermal fillers in her own primary care cosmetic clinic. She explains the types of concerns these treatments can be used for and the patients who are the best candidates (plus the patients she would avoid treating!). Dr Rosengren walks through how she conducts a skin consultation with patients requesting dermal fillers and how she plans out their treatment, including what's involved in the initial consultation. The podcast also explores adverse events that a practitioner should be aware of before performing dermal fillers on a patient and how to identify when a patient has had “enough” dermal filler. Dr Rosengren provides her experts tips on how practitioners can achieve a more natural and subtle look, rather than the dreaded “over-filled” look, along with her advice for how to start out offering this service in your primary care or cosmetic clinic, including how to set up the services to run efficiently and how to market treatments to patients. Lastly, Dr Rosengren takes us through some of the challenges a practitioner might encounter when starting out and provides her advice for overcoming those challenges.

In this latest podcast, Dr Helena Rosengren provides practical advice for doctors wishing to get started in aesthetic medicine. She discusses her own career in this field and how she got started offering cosmetic services including injectables in her skin cancer clinic. In the podcast, Dr Rosengren takes us through her esteemed professional journey, including how she started out in cosmetic medicine and how she first added aesthetic services into her primary care practice. She discusses the kinds of treatments she regularly performs, including cosmetic injectables, and how the services blend in with her skin cancer clinic. Dr Rosengren tells us about the types of patients who seek cosmetic injectables, which are one of the most commonly requested treatments, and the kinds of questions she fields as part of her everyday work. She discusses the approach she typically takes with patients from consultation to aftercare. The podcast also explores how Dr Rosengren manages complications with injectables in her clinic and provides further practical advice for doctors wishing to start out offering cosmetic services to patients.

In this latest podcast, Prof David Wilkinson (Chief Medical Officer of National Skin Cancer Centres) speaks with Dr Yevgeny (Gene) Filanovsky (a Family Physician with Cutaneous Surgery and Skin Cancer Focus at Skin Care West, Canada) about how he uses imiquimod in his practice for the treatment of BCC. Dr Filanovsky describes his work in cutaneous surgery at Skin Care West in Canada which utilises a team-based approach combining dermatologists and family physicians. This model is developing popularity in Australia too, due to a shortage of dermatologists and a high prevalence of skin cancer. Dr Filanovsky goes on to give a detailed explanation of how he uses the topical field treatment imiquimod in his practice, especially for the treatment of basal cell carcinoma (BCC). He also speaks about the surgical options for treating BCCs, including excision guidelines and when the use of topical therapies is appropriate instead of surgical intervention. Dr Filanovsky discusses the sites, lesion types and patient groups for which he recommends imiquimod. He has made the following available for download: Cancer Council BCC recommendations NCCN guidelines for BBC Imiquimod for BCC: Reading list You can also visit his website here.

In this latest podcast, Professor Peter Soyer gives a sneak peek into his presentation at the upcoming Skin & Skin Cancer Conference and Masterclasses, where he will talk about his latest groundbreaking research projects and the future of digital imaging in skin cancer detection. In the podcast, Prof Soyer talks with Professor David Wilkinson about the latest research projects underway in melanoma, including The University of Queensland Australian Centre of Excellence in Melanoma Imaging & Diagnosis IMAGE trial, the Melanoma Cohort study, and more. He speaks about how digital imaging will become a mainstay of skin cancer detection in years to come and how it might fit into the everyday workflow of primary care skin cancer doctors. Prof Soyer also discusses develops in artificial intelligence and what the future holds for this technology. This podcast provides a sneak peek into Prof Soyer's upcoming in-depth presentation at the Skin & Skin Cancer Conference and Masterclasses in Brisbane on 21-24 July 2022.

In this latest podcast, Professor Michael Henderson (Professor of Surgery at the University of Melbourne) gives a sneak peek into his presentation at the upcoming Skin & Skin Cancer Conference and Masterclasses in Brisbane on 21-24 July 2022, where he will talk about contemporary management of melanoma. In the podcast, Prof Henderson talks with Professor David Wilkinson (Chief Medical Officer of National Skin Cancer Centres) about the big changes that are happening with melanoma management in primary care and within advanced facilities, too. Melanoma treatments are rapidly evolving and have come a long way in recent years – and there are a lot of changes coming in the near future! Prof Henderson speaks about the management of high-risk melanoma patients, the role of the sentinel node biopsy, candidates for adjuvant therapies such as immunotherapy, updates to Australian melanoma treatment guidelines, the management of melanoma by GPs in the primary care setting, and more.

In this latest podcast, Prof David Wilkinson (Chief Medical Officer of National Skin Cancer Centres) speaks with Dr Yevgeny (Gene) Filanovsky (a Family Physician with Cutaneous Surgery and Skin Cancer Focus at Skin Care West, Canada) about his extensive experience using topical 5 fluorouracil-calcipotriol compound to treat actinic keratosis. Dr Filanovsky describes how he got started in skin cancer medicine and came to work full-time in cutaneous surgery at Skin Care West, which utilises a team-based approach combining dermatologists and family physicians. It is quite unique in Canada and is one of the largest dermatology clinics in its province. Dr Filanovsky goes on to give a very detailed explanation of his experiences with topical 5 fluorouracil-calcipotriol compound use for actinic keratosis. He has treated over 1,000 patients with this treatment. Download his handout here and his slides here.

In this latest podcast, Dr Helena Rosengren – a Skin Cancer & Aesthetic Doctor in Townsville, Queensland – gives a sneak peek into her presentation at the upcoming Skin & Skin Cancer Conference and Masterclasses in Brisbane on 21-24 July 2022, where she will talk about antibiotic prophylaxis for surgical site infection. In the podcast, Dr Rosengren talks about how she got started in skin cancer medicine after working as a general practitioner for most of her career. She describes the prevalence and management of wound infections following skin procedures. Dr Rosengren offers her expert advice for GPs on a pragmatic approach to antibiotic prophylaxis for surgical site infection, drawing on recent research that shows Australia has the highest antibiotic prescribing rate in the world. She explains how to manage high-risk sites and high-risk patients.

In this latest podcast, Elena Currie (Co-founder, Aesthetic MET) discusses the results of a recent aesthetics safety survey exploring adverse events experienced by practitioners performing cosmetic procedures, and highlights how these results can help improve safety standards in medical aesthetics. Elena explains how the survey provides an insight into complications that are realistically relevant to (and experienced by) peers. For example, the survey found that 26% of practitioners have experienced vascular occlusion – an adverse reaction that attracts a substantial amount of fear, considering it can be treated swiftly when recognised. In reality, only about 4% of vascular occlusions lead to necrosis. The survey discussion aims to provide a snapshot of what adverse reactions are commonly experienced and how well they are handled, and to lessen practitioners' uncertainty around adverse events.

Do doctors' percentage fees actually matter? In this latest episode of the HealthCert Education podcast, Paul Elmslie (Founder & CEO, HealthCert Education and National Skin Cancer Centres) speaks with Matt Woollard (Business Director, National Skin Cancer Centres) about how doctors' percentage fee structures affect the income of both doctors and medical practices. ----more---- Speaking from their collective experience owning and managing over 30 medical practices over the past 20 years, Paul and Matt discuss the controversial topic of why “doctors' percentages don't matter”. In the podcast – aimed at both practice owners and doctors working within a medical practice – they speak about what doctors' percentage fees actually mean. Paul and Matt discuss how the percentages are not truly reflective of the income a doctor actually earns, because it comes down to how much a doctor charges per hour and how many patients they see.  

In this latest episode of the HealthCert Education podcast, Paul Elmslie (Founder & CEO, HealthCert Education and National Skin Cancer Centres) speaks with Mark Lindley (Head of People & Culture, National Skin Cancer Centres) about the role of a Practice Manager in a medical clinic. ----more----  

Do you educate your patients about the importance of regular skin cancer checks? Catch this latest podcast with Prof David Wilkinson and Dr John Hall on why skin checks are essential for all Australians, and register yourself or your practice for the upcoming Australia's National Skin Check Day to help save lives! ----more---- In this episode, Prof David Wilkinson (Chief Medical Officer, National Skin Cancer Centres) speaks with Dr John Hall (Past President, Rural Doctors Association of Australia) about the importance of getting a skin cancer check and the upcoming Australia's National Skin Check Day. In this insightful podcast, Dr John Hall discusses his research into the early diagnosis of skin cancer in Queensland, and how this demonstrates the importance of regular skin cancer checks for all Australians. Dr Hall speaks about the Mates Against Melanoma initiative Australia's National Skin Check Day, upcoming on Thursday, 24 February 2022, which collaborates with general practices and skin cancer clinics to encourage all patients to get their skin checked.

Welcome to this podcast series, Conversations with Professor David Wilkinson! In this episode, Prof David Wilkinson (Chief Medical Officer, National Skin Cancer Centres) speaks with Prof Luc Thomas (Professor and Chairman, Department of Dermatology, Medical University of Lyon, France) about how to manage skin cancers of the nail, with a particular focus on their treatment. ----more---- In this insightful podcast, Prof Thomas shares his expert advice and top tips on how to treat nail tumours and skin cancers of the nail. Prof Thomas speaks about the importance of conducting x-ray investigations prior to choosing a treatment approach, as well as the need for a conservative approach to surgical treatment of nail tumours (including squamous cell carcinoma and melanoma) to preserve the digit. ----more---- Professor David Wilkinson is a registered general practitioner and public health medicine specialist. Prior to taking up the role as Chief Medical Officer with National Skin Cancer Centres, he was Deputy Vice-Chancellor of the Macquarie University for eight years, and before that was Dean of Medicine at The University of Queensland (UQ) for nine years. Professor Luc Thomas' main research fields include skin oncology, early diagnosis of melanoma, dermoscopy, skin surgery and nail diseases. He has published more than 400 peer-reviewed scientific articles in international journals, is the co-editor of four books published in several languages and co-author of more than 25 books.

Welcome to this podcast series, Conversations with Professor David Wilkinson! In this episode, Prof David Wilkinson (Chief Medical Officer, National Skin Cancer Centres) speaks with Prof Luc Thomas (Professor and Chairman, Department of Dermatology, Medical University of Lyon, France) about how to manage skin cancers of the nail, with a particular focus on their diagnosis. ----more---- Prof Thomas speaks about differentiating cancers like squamous cell carcinoma and melanoma of the nail from nail fungal infections. The podcast also covers how to biopsy conditions of the nail, including how to perform dermoscopy on the nail to support diagnosis. ----more---- Professor David Wilkinson is a registered general practitioner and public health medicine specialist. Prior to taking up the role as Chief Medical Officer with National Skin Cancer Centres, he was Deputy Vice-Chancellor of the Macquarie University for eight years, and before that was Dean of Medicine at The University of Queensland (UQ) for nine years. Professor Luc Thomas' main research fields include skin oncology, early diagnosis of melanoma, dermoscopy, skin surgery and nail diseases. He has published more than 400 peer-reviewed scientific articles in international journals, is the co-editor of four books published in several languages and co-author of more than 25 books.   

One in 10 individuals will develop eczema during their lifetime. Listen, as Dr Francis Lai presents on atopic dermatitis in 2021 to hear an update on aetiology and pathogenesis of atopic dermatitis, the general measures to treat this condition, and learn the current best-practice therapies.

Join specialist Dermatologist Dr Leona Yip as she presents on the identification, causes and treatment of Rosacea in primary care. Commonly misunderstood and misdiagnosed, this widespread condition causes stress and discomfort to hundreds of thousands of people. With more and more patients turning to their GP for dermatological conditions it is imperative for health care professionals to be armed with education and knowledge on a range of conditions and how to treat them in general practice. Dr Yip will provides her recommendations and treatments for this common skin complaint and frequent presentation. She also covers the ability to understand pharmaceutical treatments vs prescription or when a referral to dermatologists may be required.

In this presentation tailored for GPs, Dr Ryan De Cruz, Dermatologist, shares the best practices to manage to acne. Watch to hear a patient share how his acne impacted his quality of life and learn the treatment options available.

Welcome to this podcast series, Conversations with Professor David Wilkinson! In this episode, Prof David Wilkinson (Chief Medical Officer, National Skin Cancer Centres) speaks with Matt Woollard (Director of Business Development in Operations, National Skin Cancer Centres) about how to manage Medicare billing and records in a practice.

In this latest podcast, Elena Currie (Co-founder, Aesthetic MET) discusses the cosmetic uses of deoxycholic acid (also known as lipodissolve injections) for submental fat.

Welcome to this podcast series, Conversations with Professor David Wilkinson! In this episode, Prof David Wilkinson (Chief Medical Officer, National Skin Cancer Centres) speaks with Mark Lindley (Head of People & Culture, National Skin Cancer Centres) about how to recruit staff for your medical practice.   “If you get it right, it transforms [your practice]. If you get it wrong, it drags you down.”   In this insightful podcast, Mark Lindley discusses the challenges of recruiting the right people for your medical practice or business, and how to overcome these challenges. Some of the key challenges include defining the role (what it is, what the person will deliver, how the person will support the business) and forming the position description. Mark describes three important areas that need to be covered in a job description: purpose, accountabilities, and skills/competencies. The podcast also covers how a business can attract the right candidates and present itself as a great place to work, where staff are valued and supported. Finally, Mark gives his expert advice on the one thing recruiters need to get right. Hear all this and much more in the full podcast above.

In this latest podcast, Dr Gull Herzberg (Founding Board Member, ANZCCP) and Dr Orit Holtzman (Co-Founder & Vice President, ANZCCP) discuss prescribing medicinal cannabis in general practice in Australia. ----more---- In the podcast, the experienced medicinal cannabis prescribers talk about why they started prescribing medicinal cannabis in their practices – including the need to meet high patient demand – and how they began their journey to find the right education and training in Australia. The doctors speak about the significant difference medicinal cannabis has made to their practices, their patients and their everyday work. Medicinal cannabis has become an additional tool in their toolkits, opening a whole new world of options, and the doctors are now referral options for their colleagues. The podcast covers the most common conditions treated with medicinal cannabis, plus how the doctors deal with self-medicating and cannabis-dependent patients. Learn more in HealthCert's Certificate Courses in Medicinal Cannabis!