NDIS Sector Development Podcast - By National Disability Services (NDS)

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In order to deliver the best possible outcomes for people with disability, our sector needs to thrive under the National Disability Insurance Scheme (NDIS). NDIS participants expect high levels of service that is person-centred, safe and reliable. Service delivery needs to keep pace with participant…

National Disability Services - Victoria


    • Jul 26, 2022 LATEST EPISODE
    • infrequent NEW EPISODES
    • 21m AVG DURATION
    • 57 EPISODES


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    Latest episodes from NDIS Sector Development Podcast - By National Disability Services (NDS)

    The Disability Royal Commission - What Boards and CEOs Need To Know

    Play Episode Listen Later Jul 26, 2022 7:12


    NDS Sector Consultant Graeme West looks at the Disability Royal Commission and outlines the theme and issues of interest to Australian Disability Organisation Boards and CEOs.

    Safer and Stronger - Yooralla CEO Terry Symonds talks with NDS Victoria State Manager Sarah Fordyce about how Yooralla has prepared for dealing with COVID-19 as an endemic disease.

    Play Episode Listen Later Apr 29, 2022 20:24


    Disability providers overcame many significant challenges during the COVID-19 pandemic, and now must work out how to prepare for a future with COVID-19 as an endemic disease.

    Safer and Stronger - Highlights from the Yooralla CEO Terry Symonds podcast with NDS Victoria State Manager Sarah Fordyce, about how Yooralla has prepared for dealing with COVID-19 as an endemic disease.

    Play Episode Listen Later Apr 29, 2022 6:19


    Safer and Stronger - Yooralla CEO Terry Symonds talks with NDS Victoria State Manager Sarah Fordyce about how Yooralla has prepared for dealing with COVID-19 as an endemic disease.

    Safer and Stronger - April 2022: A young NDIS participant and his mother tell their story of getting the COVID-19 vaccination and why it was important

    Play Episode Listen Later Apr 20, 2022 7:31


    There are concerns about COVID-19 vaccination rates for children with disability in the 5-11 years age group, particularly as Australia heads into winter. In this podcast, NDIS participant Leo and his mother Marika, share their experience with Leo's COVID-19 vaccination, what steps they took to make it easier for Leo and why they think getting vaccinated is important.Information about COVID-19 vaccines for people with disability and people who work in the disability sector is available from the Department of Health.People with disability, families, carers, and support workers can contact the Australian Government Disability Gateway for information and referrals about coronavirus (COVID-19).The Disability Gateway is free, private, and fact-checked.

    Safer & Stronger - Minimising risk of COVID-19 infection transmission from work to home - key infection prevention and control Pt 2 PT 2

    Play Episode Listen Later Mar 2, 2022 20:59


    Infection prevention control consultant Bruce Greaves shares his insights and tips from supporting frontline workers within COVID outbreak environments.Part 2 focuses on PPE gowns, face-shields, reusable PPE, airflow and role of vaccination.Correct use of face masks videos are available on the NDS website, see PPE in the Infection Prevention Control Toolkit.

    Safer & Stronger - Minimising risk of COVID-19 infection transmission from work to home - key infection prevention and control considerations for disability workers Pt 1

    Play Episode Listen Later Mar 2, 2022 27:18


    Infection prevention control consultant Bruce Greaves shares his insights and tips from supporting frontline workers within COVID outbreak environments with NDS Disability Sector Consultant Heather McMinn.Part 1 focuses on personal clothing as baseline PPE, waste management and mask wearing and care of facial skin.Correct use of face masks videos are available on the NDS website, see PPE in the Infection Prevention Control Toolkit.

    Safer & Stronger: Vaccine Champions part 3 - Uli Kaplan

    Play Episode Listen Later Oct 7, 2021 18:16


    Deb Howcroft from NDS is joined by COVID-19 vaccine champion Uli Kaplan who is a disability advocate and filmmaker. Uli talks about his belief in the vaccine program, his decision to get the vaccine, and his experience in overcoming his skepticism of it.

    Safer & Stronger: Vaccine Champions part 2 - Peter Romer

    Play Episode Listen Later Oct 4, 2021 14:10


    Deb Howcroft from NDS is joined by Vaccine Champion Peter Romer, a house supervisor in regional Victoria. Peter discusses overcoming his hesitancy toward the COVID-19 vaccine, the importance of seeking credible information, and shares some helpful insights on assisting participants to access the vaccine.

    Safer & Stronger: Vaccine Champions part 1 - Trish Maloney

    Play Episode Listen Later Sep 30, 2021 10:49


    Deb Howcroft from NDS is joined by vaccine champion Trish Maloney who talks about how her experience living with polio has driven her commitment to vaccination and why the COVID-19 vaccine is important to her.

    Safer & Stronger - Comms in Crisis Part 2: Principles and Practice

    Play Episode Listen Later Sep 2, 2021 8:19


    In the second part of a two part series on communication with staff during emergencies Daniel Muggeridge of Blue Bike Solutions talks through some of the principals and practices that can shape your communication choices during the COVID-19 pandemic.

    Safer & Stronger - Comms in Crisis Part 1: Tech and Tools

    Play Episode Listen Later Aug 26, 2021 6:56


    NDS Sector Consultant Graeme West is joined by Daniel Muggeridge from Blue Bike Solutions, a community sector transformation specialist provider. This is the first part in a 2 part series on communicating to staff during emergencies. In this episode, Daniel takes you through four scenarios highlighting the use of tools and technologies used to communicate effectively amongst the 'noise' created by mass communication during the pandemic.

    Safer & Stronger - COVID-19 Vaccine Champions Program, Dr Anita Munoz

    Play Episode Listen Later Aug 5, 2021 15:38


    Clinical Champion for the Victorian COVID-19 Vaccine Champions program Dr Anita Munoz joins NDS Communications Officer Deb Howcroft to discuss the importance of getting the right information out regarding the COVID-19 vaccine. They discuss the concerns posed by the delta variant, the importance of getting vaccinated, and communicating vaccine information to people from CALD communities. Anita also addresses a number of COVID-19 vaccine myths and explains how you can get the vaccine.

    Safer & Stronger - Client experience in disability services with Amy Whelan from Mesh CX

    Play Episode Listen Later Jul 29, 2021 17:32


    Amy Whelan from client experience consultancy Mesh CX Talks to Graeme West about the importance of client experience in disability services. This episode covers the challenges of upholding a client centred focus while dealing with changes brought about by the NDIS, the COVID-19 Pandemic, and the Royal Commission.

    Safer & Stronger - Melbourne City Mission's experience responding to COVID-19 cases in a SIL setting

    Play Episode Listen Later Jun 24, 2021 15:07


    Andrea McLeod of Melbourne City Mission speaks about how her team handled positive COVID cases and the changes that had to be implemented in response to those cases.

    Safer & Stronger - Henry Newton on the Disability Royal Comission

    Play Episode Listen Later Jun 23, 2021 10:02


    NDS Disability Sector Consultant Graeme West is joined by Senior Policy Officer Henry Newton. Henry provides an update onimportant recent findings from the Disability Royal Commission and suggests some actions that providers should be taking right now.You can find more information and stay updated on the disability by googling 'nds royal commission hub' or visiting https://www.nds.org.au/royal-commissionThis episode was recorded on 16th June 2021

    Safer & Stronger - 'Four Pillars' practice governance framework at Scope

    Play Episode Listen Later Jun 17, 2021 18:16


    Julie Ware from Scope Australia speaks with Graeme West from the NDS, Safer & Stronger team as they discuss Scope's 4 pillars set of outcomes

    Stumbling into the Disability Sector and Never Looking Back

    Play Episode Listen Later Jun 11, 2021 7:29


    A personal journey about how a part time job with a disability provider turned into a rewarding career

    Safer & Stronger - Understanding the experiences of CALD Disability Support Workers and participants during the COVID-19 pandemic

    Play Episode Listen Later Jun 4, 2021 13:38


    Safer and Stronger Project Lead Louise Currie is joined by Josie Prioletti of Catalyst Training and Disability Services where they discuss the experiences of CALD Disability Support Workers and participants during the COVID-19 pandemic. Catalyst undertook research into the main challenges disability service providers faced in 2020 and if these challenges were different for staff and participants from culturally and linguistically diverse backgrounds. They also investigated how disability services communicated safety messages to staff and particpants during this time and how were these messages were delivered to people from a culturally and linguistically diverse background.This episode was recorded on 1 June 2021 when Victoria was in a circuit breaker lockdown.

    Safer and Stronger - Mental Health and Wellbeing in the Disability Sector during the COVID-19 Pandemic

    Play Episode Listen Later May 28, 2021 21:21


    Eugene Liston from NDS is joined by Bernie Goulding, OHS manager at Scope Australia, where they discuss the impact of the COVID-19 pandemic on mental health and wellbeing in disability services. Bernie talks about how her team managed the changing needs of the workforce during this time, and the importance of taking an integrated approach to employee wellbeing. This podcast episode was recorded in February 2021The NDS Wellbeing toolkit can be accessed at https://www.nds.org.au/index.php/covid-19-hub/victorian-covid-19-response/covid-toolkit#wellbeing

    Safer and Stronger: Cyber security for disability service providers

    Play Episode Listen Later May 17, 2021 9:30


    Graeme West of NDS talks to Maria Padisetti from Digital Armour about the challenges facing disability providers to maintain adequate cyber security and the potential consequences of security breaches.You can register for the online session on cyber security here https://www.nds.org.au/events-and-training/nds-events/how-to-manage-cyber-security-in-the-covid-era-and-beyond-3732

    Ticket to Work: How students with disability are getting their first job

    Play Episode Listen Later May 10, 2021 19:26


    What was your first job? What did you learn about yourself during that job? Today over 60% of secondary students have paid, after-school employment. Unfortunately, many students with disability miss out on this important opportunity. In response to this, Ticket to Work embarked on the After School Jobs Project, providing support for over 80 young people with disability to land that first job. In this episode the Ticket to Work team share the outcomes of the project and what was found along the way.

    NDS Safer and Stronger Podcast: Thinking creatively about supervision at ADEC

    Play Episode Listen Later May 6, 2021 7:13


    In this podcast we hear about the experiences of a disability service which has found a creative way to improve their staff supervision.Alyssa McIntyre and Dee Evans from Action on Disability within Ethnic Communities or ADEC share how their service, which supports people from ethnic backgrounds, has met the challenges of workforce supervision.

    Ticket to Work - Launching SVA valuation of key outcomes report

    Play Episode Listen Later Mar 2, 2021 30:16


    In this episode we discuss the findings from the 'SVA valuation of key outcomes report'. You will hear Mitch Adams, Manager SVA Consulting and Michelle Wakeford, Ticket to Work Manager talk about the economic benefits of Ticket to Work to government, young people and their families.

    Safer and Stronger Podcast: Clinical governance in disability services - Alan Hough, Purpose at Work

    Play Episode Listen Later Feb 24, 2021 16:58


    Alan Hough from Purpose at Work presents on the role of clinical governance in disability service provision as a means of promoting quality and safeguarding.He outlines the meaning of clinical governance, how it relates to corporate governance, and how clinical governance may differ for different service providers.This episode is part of the NDS Safer and Stronger Podcast series. This series aims to help disability service providers navigate the COVID-19 pandemic by sharing information and experiences from professionals and providers.To hear more experiences from disability service providers during COVID see our YouTube videos https://youtube.com/playlist?list=PL3xNFJ8mDtU12TFqZKBsXEq18HJgiZSwlFor more information and resources regarding COVID-19 and disability services in Victoria, see the NDS COVID-19 hub https://www.nds.org.au/index.php/covid-19-hub/victorian-covid-19-response

    NDS Safer and Stronger Podcast: Software solutions for disability service providers - Nikki Fraser, SASI

    Play Episode Listen Later Feb 7, 2021 14:40


    Nikki Fraser, Chief Financial Officer at SASI Victoria join's NDS sector consultant Graeme West to discuss a range of software solutions for different business areas like client management, HR processes, finance, and more.This episode is part of the NDS Safer and Stronger Podcast series. This series aims to help disability service providers navigate the COVID-19 pandemic by sharing information and experiences from professionals and providers.To hear more experiences from disability service providers during COVID see our YouTube videos https://youtube.com/playlist?list=PL3xNFJ8mDtU12TFqZKBsXEq18HJgiZSwlFor more information and resources regarding COVID-19 and disability services in Victoria, see the NDS COVID-19 hub https://www.nds.org.au/index.php/covid-19-hub/victorian-covid-19-response

    NDS Safer and Stronger Podcast: Reflections on a COVID-19 case in a SIL setting - Cindy Thomassen, Ability Assist

    Play Episode Listen Later Jan 28, 2021 14:36


    When two staff members and then a client in a residential setting tested positive for COVID-19 the team at Ability Assist had to act quickly to appraise the situation, contact trace, and enact measures to limit the spread of infection.Cindy Thomassen, CEO of Ability Asist joins Dylan Snowden from the NDS Safer and Stronger team and shares how her team handled the situation and provides relevant insights from the experience for disability service providers.This episode is part of the NDS Safer and Stronger Podcast series. This series aims to help disability service providers navigate the COVID-19 pandemic by sharing information and experiences from professionals and providers.To hear more experiences from disability service providers during COVID see our YouTube videos https://youtube.com/playlist?list=PL3xNFJ8mDtU12TFqZKBsXEq18HJgiZSwlFor more information and resources regarding COVID-19 and disability services in Victoria, see the NDS COVID-19 hub https://www.nds.org.au/index.php/covid-19-hub/victorian-covid-19-response

    NDS Safer and Stronger Podcast: Contemporary Board Models in Disability Services

    Play Episode Listen Later Jan 19, 2021 16:12


    ANSVAR's Anthony Black joins NDS sector consultant Graeme west to discuss the need for disability providers to adopt contemporary board models, board roles in internal auditing processes, and demonstrating sound risk managementThis episode is part of the NDS Safer and Stronger Podcast series. This series aims to help disability service providers navigate the COVID-19 pandemic by sharing information and experiences from professionals and providers.To hear more experiences from disability service providers during COVID see our YouTube videos https://youtube.com/playlist?list=PL3xNFJ8mDtU12TFqZKBsXEq18HJgiZSwlFor more information and resources regarding COVID-19 and disability services in Victoria, see the NDS COVID-19 hub https://www.nds.org.au/index.php/covid-19-hub/victorian-covid-19-response

    NDS Safer and Stronger Podcast: Responding to a COVID-19 case in a day service setting - Natarsha Warren, Bayley House.

    Play Episode Listen Later Jan 8, 2021 11:48


    Natarsha Warren from Bayley House in Melbourne describes her team's experience from a positive COVID-19 case in their day service, and some learnings they took from the experience including the importance of having an effective COVIDSafe planThis episode is part of the NDS Safer and Stronger Podcast series. This series aims to help disability service providers navigate the COVID-19 pandemic by sharing information and experiences from professionals and providers.

    NDS Safer and Stronger Podcast: Professor John Catford, DHHS Health Advisor (Victoria)

    Play Episode Listen Later Dec 21, 2020 16:40


    Welcome to the first episode in the NDS Safer and Stronger Podcast series. This series aims to help disability service providers navigate the COVID-19 pandemic by sharing information and experiences from professionals and providers.In this episode Professor John Catford from the DHHS joins the NDS team to discuss proper COVID response for your workplace, PPE and particular areas to look for when identifying a positive COVID case.

    A Career in Disability: Amaya's Story

    Play Episode Listen Later Oct 13, 2020 22:55


    An NDS interview with Amaya a House Coordinator from Alkira about her brilliant career in the disability sector.

    Workforce promotion: Working to Assist a Person to Achieve Their Goals

    Play Episode Listen Later Jun 16, 2020 7:16


    Tom talks about the job satisfaction of working with a person to enable them to achieve their goals and tailoring support to promote their skill development and independence.

    Workforce Promotion: Working in a disability residential service

    Play Episode Listen Later Jun 16, 2020 25:03


    Tom discusses with a house supervisor how she came to work in a disability residential service and what she loves about the work.

    Workforce Promotion: Support Coordination

    Play Episode Listen Later Jun 16, 2020 8:31


    The NDIS has seen an increase in funding for disability service and the development of new roles. This podcast explores the role of a support coordinator

    Workforce Promotion: Job opportunities whilst studying

    Play Episode Listen Later Jun 16, 2020 6:54


    Another episode highlighting how students engaged in post-secondary and tertiary studies can combine study with rewarding work in disability

    Workforce Promotion: An overview of opportunities

    Play Episode Listen Later Jun 16, 2020 8:37


    This podcast explores the variety of career opportunities in disability, Tom uses his own career to highlight the diversity of roles available.

    Psychosocial disability and navigating the NDIS

    Play Episode Listen Later May 8, 2020 28:23


    People living with psychosocial disability have faced a number of barriers in navigating the NDIS and in implementing their plans. This podcast consider what psychosocial disability supports can look like, a pathway for entry into the Scheme for people living with psychosocial disability and the interface with mainstream mental health supports.

    Zero Tolerance: Support for people from diverse cultural backgrounds

    Play Episode Listen Later Nov 17, 2019 29:20


    This episode is hosted by Dave Relf, NDS National Practice Lead, Zero Tolerance Initiative, featuring studio guests Christian Astourian from Diversity and Disability at the Migrant Resource Centre and Mini Dahiya from Action on Disability within Ethnic Communities, as they discuss support for people from diverse cultural backgrounds as part of the Zero Tolerance initiative. The Zero Tolerance Framework aims to assist disability service providers to understand, implement and improve practices which safeguard the rights of people they support, recognising that there are additional risks faced by people from diverse cultural backgrounds. In this episode you will gain advice into how organisations can understand and address these risks.

    The new 2019/2020 NDIS Price Guide

    Play Episode Listen Later Jul 28, 2019 22:05


    Find out about some of the major changes introduced with the 2019/2020 NDIS Price Guide and Support Catalogue, released in July 2019. This episode is hosted by Savanna Jewell, NDS Senior Sector Support Coordinator and features Fiona Still, NDS State Manager Victoria and Philipa Angley, NDS Head of Policy. The speakers discuss the Temporary Transformation Payment (TTP), pricing changes, the inclusion non-face-to-face time as a billable line item and changes to the cancellation and provider travel policy.

    Ticket to Work: Life after school for young people with disability

    Play Episode Listen Later Jul 9, 2019 13:49


    The NDS Ticket to Work team share findings from their recent research about what happens when you give young people with disability opportunities at school to experience work, career development and to see themselves as workers.

    Quality and Safeguards: What are Service Providers doing to prepare?

    Play Episode Listen Later Jul 2, 2019 26:39


    This episode is hosted by Dave Relf, NDS Victorian Manager, Quality and Safeguards, featuring studio guests Nathan Despott and Ella Joyce about what they are doing in their organisations to prepare for the changes to quality and safeguarding under the new national system. They provide useful perspectives from organisations of varying sizes, including an organisation that operates across a number of states.

    Voice at the Table - Inclusive meeting practices for people with a cognitive disability

    Play Episode Listen Later Jul 2, 2019 5:41


    This episode is hosted by Dave Relf, NDS Victorian Manager, Quality and Safeguards, featuring studio guests Eva Sifis and Cameron Bloomfield from Voice at the Table (VATT). A project of the Self-Advocacy Resource Unit (SARU), aiming to increase the number of people with cognitive disabilities sitting on boards, committees and advisory groups within government, service providers, community and mainstream organisations at a local, state and national level.

    Quality and Safeguards: What do people who use disability services need to know about the changes coming?

    Play Episode Listen Later Jul 2, 2019 14:00


    This episode is hosted by Dave Relf, NDS Victorian Manager, Quality and Safeguards, and features studio guest Peter Johnstone, NDIS participant, about what service providers need to consider in relation to people who use their services, including informing people of the changes and ensuring that people with disability are involved in meetings and decision making processes.

    Quality and Safeguards: Behaviour support and restrictive practices

    Play Episode Listen Later Jun 24, 2019 19:23


    In this episode, Fiona Still, NDS NDIS Transition Manager, speaks to Dave Relf, NDS Victorian Manager, Quality and Safeguards about the changes to behaviour support and restrictive practices under the NDIS Quality and Safeguards Framework.

    Quality and Safeguards: Complaints process

    Play Episode Listen Later Jun 24, 2019 12:26


    In this episode Dave Relf, NDS Victorian Manager, Quality and Safeguards, speaks to our studio guest Arthur Rogers, Victorian Disability Services Commissioner about the role of the Disability Services Commissioner and the changes to complaints processes that will come into effect from 1 July 2019.

    Quality and Safeguards: Transitional arrangements for Victorian Service Providers

    Play Episode Listen Later Jun 24, 2019 16:25


    In this episode Dave Relf, NDS Victorian Manager, Quality and Safeguards, and Fiona Still, NDS, NDIS Sector Transition Manager discuss the transitional arrangements for Victorian service providers. Listen to this short episode to gain knowledge and guidance about worker screening, the NDIS Code of Conduct, incident reporting, registration and quality assurance.

    The COAG Principles and the responsibilities of the NDIS and the other mainstream service systems

    Play Episode Listen Later Jun 12, 2019 18:20


    Learn about using the COAG Principles when considering the responsibilities of the NDIS and the other 11 mainstream service systems. These service systems, along with the disability sector have a key role to play in achieving the vision of an inclusive Australian society. This episode is hosted by Savanna Jewell, NDS Senior Sector Support Coordinator and features Fiona Still, NDS NDIS Transition Manager. Listen to gain knowledge about one of the most important areas when considering the NDIS rollout.

    How to design effective supports to facilitate community participation

    Play Episode Listen Later Jun 5, 2019 45:25


    Community participation is a significant activity funded by the NDIS, being an element in approximately 50% of all plans. In this episode we explore what is community participation and how providers can design effective supports to facilitate community participation. This episode is hosted by Fiona Still, NDS NDIS Sector Transition Manager and features Professor Christine Bigby, Director of the Living with Disability Research Centre at La Trobe University and Clover Laurier, Head of Disability Services at Outlook.

    NDIS reviews and the role of the Administrative Appeals Tribunal (AAT)

    Play Episode Listen Later May 27, 2019 31:42


    NDIS participants have the right to seek appeal of a decision made by the NDIA through the Administrative Appeals Tribunal (AAT). Listen to this episode to hear about lessons learned during NDIS planning meetings and further your understanding about what the AAT means for providers and NDIS participants. This episode was hosted by Fiona Still, NDIS Sector Transition Manager and featured our studio guest Darren O'Donovan, senior lecturer and director of engagement at La Trobe Law School and co-author of the AAT NDIS Decisions Digest.

    Navigating the intersection between the health services system and the NDIS

    Play Episode Listen Later May 1, 2019 39:17


    Learn about navigating the intersection between the health services sector and the NDIS. You will hear about the findings that emerged from a joint roundtable on the case study of one NDIS participant. This episode was hosted by Sarah Fordyce, NDS’ Policy Manager, and featured Bronwyn Morkham, National Director of Young People in Nursing Homes National Alliance (YPINH), Deb Farrell, Senior Advisor at YPINH, and Fiona Still, NDS’ NDIS Sector Transition Manager.

    Quality and Safeguarding Arrangements under the new NDIS Commission

    Play Episode Listen Later Mar 6, 2019 42:11


    In this episode, we focus on the changing landscape of quality and safeguard arrangements under the new NDIS Commission, commencing its operation in Victoria on 1 July 2019. A consistent national approach to quality and safeguarding ensures high quality supports and safe environments for all NDIS participants. Listen to our NDIS Sector Transition Manager, Fiona Still and NDS Victorian Quality and Safeguards Manager, Dave Relf discussing the national quality and safeguarding framework in the Australian disability sector.

    Reporting on Outcomes Under the NDIS - Transforming Lives

    Play Episode Listen Later Nov 4, 2018 38:23


    In this episode we explore how Reporting on Outcomes impacts the lives of people with a disability and utilising innovation to measure outcomes. As the NDIS is fundamentally an outcomes based framework, Reporting on Outcomes is imperative in supporting participants to gain the services they need to achieve their goals such as gaining employment and living independently. It is critical that our sector knows how to accurately report on outcomes. Tune in to gain practical reporting advice from our NDIS Transition Adviser, Pascale Dreyer. You will also hear from Dr Stella Koritsas from Scope about MISO, the tool that enables service providers to measure the impact and outcomes of their services for people with a disability.

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