Podcasts about business outcomes

Send us a textRamzi Marjaba is a seasoned Solution Engineer and consultant currently with Veeam Software, working remotely from Ottawa since March 2025. Prior to this, he spent nearly four years as a Senior Solution Specialist at Keysight Technologies, managing Eastern Canada accounts and mentoring both SEs and account executives. Earlier in his career, he held technical roles at Spirent Communications, Alcatel‑Lucent, and Nortel, starting as an embedded software tester and evolving into a network design engineer and systems engineer.In 2018, Ramzi founded We the Sales Engineers, a coaching platform and podcast designed to help sales engineers grow through thoughtful conversation, expert mentorship, and practice‑based learning. With hundreds of episodes and written content to his name, he's built a global community for pre‑sales professionals seeking to sharpen their craft.Ramzi emphasizes the difference between treating symptoms versus diagnosing root business needs—with a heavy focus on discovery, customer context, and vision building. He often compares SEs to business athletes: they don't get to practice outside the field, and must deliver under pressure with clarity and impact. He also explores the evolution of presales roles in a shifting job market, noting the increasing competitiveness and need for strategic, value‑centered hiring.Outside of client work, Ramzi mentors aspiring SEs, runs podcast and written series, and leads workshops—from quick discovery techniques to advanced whiteboarding and objection management.  LINKS:Guest LinkedIn: https://www.linkedin.com/in/ramzimarjaba/?originalSubdomain=caGuest website: https://wethesalesengineers.com/ Aaron Moncur, hostClick here to learn more about simulation solutions from Simutech Group.

In today's Cloud Wars Minute, sponsored by CLOUDVICE, I explore how Oracle's new CEOs, Mike Sicilia and Clay Magouyrk, are steering the company deeper into the AI revolutionHighlights00:00 — Today's episode is brought to you by CloudVice, winner of the 2025 Oracle North America Technology and Cloud AI Innovation Partner Award. “We're honored to receive the 2025 Oracle North America Technology & Cloud AI Innovation Partner Award, a recognition that underscores CLOUDVICE's unwavering commitment to advancing enterprise AI on Oracle Cloud,” said Jaison Correya, CEO of CLOUDVICE. “This achievement reflects the breakthrough projects and real-world transformations we've delivered with Oracle — and at Oracle AI World 2025, we took that vision even further by unveiling CORX, our next-generation platform where AI thinks, Cloud scales, Blockchain verifies, and Robotics acts. It represents the next leap in intelligent automation and the future of real-world autonomy."00:25 — So, we're beginning to hear the strategies Oracle's two new CEOs are taking. That's Mike Sicilia and Clay Magouyrk. It's clear they think that Oracle's supremacy in data and infrastructure is going to make them successful in AI — to the point that their main focus is: how do we drive great customer outcomes using AI services?01:20 — And Oracle's plan, which they've been talking about a little bit and will unveil this week in much more detail, is that while LLMs currently work with public internet data, they're going to make available — very securely, privately, and with all requisite compliance — enterprise data that also can be accessed by those LLMs.02:21 — Clay Magouyrk talked a bit about the work Oracle has done to reach the point where its infrastructure is seen as superior. Magouyrk said that inside Oracle, the idea came up — “What if we shrunk the cloud down to a very tiny size? Could we get better performance, and could we give more deployment options to customers?” — it turned out that was exactly the case.03:28 — This week at Oracle AI World, they're going to introduce a new cloud bundle that has three racks — from 40 to three. Also, the stunning multicloud agreements that Oracle has reached with other hyperscalers — Microsoft, Google Cloud, and AWS — mean that those three competitors of Oracle sell the Oracle Database to their customers through their own clouds.04:21 — Because for all the things Oracle has done in its first 48 or 49 years, the next five years, triggered by all these changes we've just described, are going to be very different. Sicilia said, “One of the things you can count on as we move forward into those next five years is that we are currently, at Oracle, taking a very different approach.” Visit Cloud Wars for more.

SUMMARY In this episode of the Building Better Cultures podcast, Sadhbh O'Flaherty takes over the mic to interview Scott McInnes about his recent research titled 'Mind the Gap.' The research explores the cultural challenges organisations face today, particularly through the lens of Chief People Officers (CPOs) in Ireland. The conversation delves into the motivations behind the research, key findings, and actionable insights for organisations looking to improve their culture. Key themes include leadership skill and will, the role of managers, the importance of learning and development, accountability for values, and the challenge of disconnection in the workplace. Scott emphasises the need for intentionality in creating a strong organisational culture that aligns with business strategies.  Mind The Gap Research: http://bit.ly/4gXtNp2    TAKEAWAYS Connection among HR leaders is crucial.  Understanding culture challenges requires frontline insights.  Leaders set the tone for organisational culture.  Everyone in the organization owns the culture.  Managers play a key role in translating values to teams.  Learning should be prioritized beyond formal courses.  Accountability for values strengthens organisational culture.  Feedback is essential for personal and professional growth.  Intentionality is key in fostering workplace connections.  Culture impacts business outcomes significantly.    CHAPTERS 00:00 Introduction to the Podcast and Research 02:02 The Motivation Behind the Research 04:28 Leadership Skill and Will 06:55 The Manager Factor 10:54 Skills for Today and Tomorrow 15:09 Accountability for Values 20:54 The Challenge of Disconnection 27:22 Surprises from the Research 29:18 Connecting Themes to Business Outcomes 32:34 Actionable Steps for Organisations 

Welcome to a special author's episode of The Data Chief, where we delve into the minds of three influential authors who are shaping the conversation around data and AI. First, Geoff Woods, author of The AI-Driven Leader, shares his philosophy of prioritizing strategy over technology to make faster, smarter decisions. Next, Wendy Batchelder, author of The Data Governance Handbook, discusses how to transform governance from a rigid bureaucracy into a business accelerator by focusing on business outcomes. Finally, Malcolm Hawker, author of The Data Hero Playbook, challenges data leaders to adopt a heroic mindset by becoming customer-driven and aligning their incentives with business success. Join us to learn how to lead effectively in the AI era by building a strategy-driven, governed, and customer-centric data function.The Data Chief Podcast: Author Episode Key MomentsGeoff Woods: The AI-Driven LeaderFrom "IT Problem" to Strategic Partner (06:20): Woods advocates for viewing AI as a "strategic thought partner" rather than an assistant or replacement, and emphasizes that AI strategy must align with business strategy.The CRIT Framework for Smarter Prompts (12:25): He introduces the CRIT framework for prompt engineering: Context, Role, Interview, Task. This method helps leaders get non-obvious, high-impact strategies from AI by having the AI ask the right questions.Beyond the Bottom Line: AI's Human Impact (22:17): Woods discusses the ROI of AI, including a case where AI identified savings equivalent to 2% of a company's revenue. Wendy Batchelder: The Data Governance HandbookData Governance as an Accelerator (32:33): Wendy Batchelder addresses the myth that data governance is a "dirty word" or a code for "no," arguing that its true purpose is to be an accelerator.Speaking the Language of Business (35:17): Batchelder emphasizes that data governance should be embedded from the start of a project, not as an afterthought. She provides an example of "bad" vs. "good" communication, urging data professionals to speak the language of the business.Measuring Value with Business Outcomes (40:00): She outlines how to measure the value of data governance by connecting it to business outcomes like increased revenue or improved customer service. Malcolm Hawker: The Data Hero PlaybookFrom Limiting Mindset to Growth Mindset (56:00): Hawker discusses why he wrote the book, calling the current moment a "do or die" opportunity for CDOs. He challenges the "limiting mindset" that leads to defeatism.Customer-Driven, Not Data-Driven (1:08:00): He urges data leaders to be "customer-driven, not data-driven," emphasizing the need for data teams to become more business literate.The Power of Product Management (1:14:00): Hawker advocates for bringing product management disciplines into data teams. This approach focuses on putting the customer at the center and ensures that data products are economically viable and tied to ROI.Key Quotes:"It is not technology first, strategy second. It is strategy first, technology second.” - Geoff Woods"The companies that are treating data as something that helps drive business outcomes are thinking about data at the beginning and set up at the end." - Wendy Batchelder“If you deliver value to your customers, if you are the lever of change and transformation in your organization, if you show value from data, you will get a seat at the table." - Malcolm HawkerMentionsThe AI-Driven Leader: Harnessing AI to Make Faster, SmarterHow AI is transforming strategy developmentData Governance Handbook: A practical approach to building trust in data5 key reasons why data analytics is important to businessThe Data Hero Playbook: Developing Your Data Leadership SuperpowersCDOs and CDAOs: Rethink your role or fade awayGuest Bios:About Geoff Woods Geoff Woods is the #1 bestselling author of The AI-Driven Leader, host of the AI-Driven Leader podcast, and Founder of AI Leadership and The AI-Driven Leadership Collective™, a highly vetted network of executives collaborating to harness AI to build better businesses and better lives. As the former Chief Growth Officer of Jindal Steel & Power, Geoff's strategic leadership helped the company grow its market cap from $750 million to over $12 billion in just four years. Prior to that, he co-founded the training and consulting company behind The ONE Thing, advising businesses ranging from $10 million to $60 billion in annual revenue.About Wendy Batchelder Wendy Batchelder is a three-time Chief Data Officer across financial services, technology & healthcare industries, with a wide understanding of how to take highly technical aspects of data management and translate them into simple, concise business valued solutions that are practical and simple to understand. Her background has led her to lead global data & analytics organizations at four Fortune 500 companies. She approaches situations with curiosity and humility, which has led to applying innovative data solutions to challenges with increased complexity to deliver value that companies can measure.A lifelong learner, Wendy graduated from Miami University with a B.S. in Accounting and Information Systems, from Drake University with a Masters of Accountancy, from University of Iowa with an Executive MBA, and pursues ongoing education through Harvard Business School. Her work history includes EY, KPMG, Aviva, Wells Fargo, VMware and Salesforce.About Malcolm HawkerMalcolm helps senior business leaders harness the power of data to transform their businesses. As a former Gartner analyst, he has consulted with some of the world's largest and best-known brands on their enterprise information management strategies and digital transformation initiatives.He is a frequent public speaker on data and analytics best practices with a passion for Master Data Management (MDM) and Data Governance. He welcomes the opportunity to share practical and actionable insights on how companies can become truly data-driven by implementing the cultural, technical, and organizational changes needed for success in the digital age. He is also the author of The Data Hero Playbook. Hear more from Cindi Howson here. Sponsored by ThoughtSpot.

How do you reconnect learning with business outcomes in a world where skills are evolving faster than ever? That's what Vincent-Pierre Giroux, Global Learning & Talent Development Director at Alstom, explores in this episode of the Digital HR Leaders podcast. Host David Green speaks with Vincent-Pierre about the lessons he's learned from leading resets across industries, his perspective on why skills volatility is reshaping mobility and retention, and the leadership qualities that matter most in today's environment of constant change. In this episode, you'll learn: Why reconnecting learning with business outcomes is key to driving real impact How skills volatility is transforming mobility, engagement, and retention What leadership qualities are most critical in a world shaped by disruption How to think about ROI in learning and skills, and measure it meaningfully Practical advice for HR and people analytics leaders to keep their organisations future-ready This episode is sponsored by 365Talents. 365Talents takes a flexible, tailored approach to skills and talent management—because no two businesses are the same. Their adaptive talent intelligence solutions empower HR teams to move faster, build skills-based strategies, and deliver real impact at scale. Want to learn more? Visit www.365talents.com And don't forget to explore the latest thinking on skills and job architecture in this in-depth playbook: The Skills and Job Architecture Playbook Hosted on Acast. See acast.com/privacy for more information.

Executives are asking the same question in 2025: Where is the value AI was supposed to deliver?   In this episode of ThinkCast, Gartner experts Mary Mesaglio and Rita Sallam outline how leaders can define, measure and maximize AI value across the enterprise. From productivity gains that don't translate directly to financial returns, to high-stakes bets that could rewrite industry rules, they explain why leaders must manage AI investments as a balanced portfolio — spanning return on investment, return on employee and return on the future.   Tune in to discover: Why productivity leakage hampers measurable value How to structure AI investments across ROI, ROE and ROF The differences between Defend, Extend and Upend use cases Why AI-ready data, governance and business change are critical   Dig deeper: Buy tickets to Gartner IT Symposium/Xpo Watch the full webinar on AI value Become a client to try out AskGartner for more trusted insights  

What You'll Learn:In this episode, hosts Shayne Daughenbaugh, Andy Olrich, and guest Claire Quigley discuss the gap between technological capabilities and business outcomes. They emphasize an understanding of the purpose of transformation, aligning leadership and people, and ensuring clear communication and change management.About the Guest:Claire Quigley is the founder of Launchpad9, a boutique consultancy dedicated to inspiring and empowering meaningful innovation in established organizations. Claire brings a unique perspective shaped by her journey through high-tech startups, SMEs, and large corporations, where she has learned firsthand what truly works—and what doesn't—when it comes to forming and executing innovation and growth strategies that make a real difference.Links:Click Here For Claire Quigley's LinkedInClick Here For 'Tech Team Whisperer' Website 

Are KPIs and KRIs just compliance checkboxes, or can they truly prove the value of Identity and Access Management (IAM)? In this episode, Matthias Reinwarth and senior advisor Shikha Porwal explore how Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) can transform IAM from a technical function into a business enabler. They unpack the differences, the overlap, and how to make metrics relevant to both security and strategy. Expect real-world examples—from onboarding to MFA adoption—that show how measurement drives maturity and risk reduction. Key Topics Covered: ✅ KPIs vs KRIs in IAM: what they are and how they differ✅ Aligning IAM metrics with business goals and governance✅ Onboarding & offboarding metrics for efficiency and risk reduction✅ MFA adoption and help desk tickets as signals of IAM maturity✅ Developer enablement and API adoption as success factors✅ Mapping IAM indicators to risk frameworks and security posture✅ Adapting KPIs/KRIs for non-human identities (NHI)

Are KPIs and KRIs just compliance checkboxes, or can they truly prove the value of Identity and Access Management (IAM)? In this episode, Matthias Reinwarth and senior advisor Shikha Porwal explore how Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) can transform IAM from a technical function into a business enabler. They unpack the differences, the overlap, and how to make metrics relevant to both security and strategy. Expect real-world examples—from onboarding to MFA adoption—that show how measurement drives maturity and risk reduction. Key Topics Covered: ✅ KPIs vs KRIs in IAM: what they are and how they differ✅ Aligning IAM metrics with business goals and governance✅ Onboarding & offboarding metrics for efficiency and risk reduction✅ MFA adoption and help desk tickets as signals of IAM maturity✅ Developer enablement and API adoption as success factors✅ Mapping IAM indicators to risk frameworks and security posture✅ Adapting KPIs/KRIs for non-human identities (NHI)

In this episode of Innovation and the Digital Enterprise, Patrick Emmons and Shelli Nelson welcome Sean McCormack, Chief Innovation Officer at First Student. They discuss his career that spans military intelligence, startups, global enterprises, and now tech-focused leadership in student transportation. Sean shares his unexpected entry into technology through the development of early online language learning systems in the military which later led to diverse experiences across industries.Today, at First Student, Sean has spearheaded digital transformation initiatives to modernize student transportation. He discusses the complexities of managing a large fleet, the challenges of tech integration, and highlights the use of AI in supporting recruiting and enhancing safety.Sean unpacks his leadership philosophy, emphasizing the need to understand the day-to-day, improve communication, and build strong, delivery-focused teams. He shares valuable lessons on driving innovation, managing change, and leading with empathy and effectiveness.(00:00) Introduction(01:46) Sean McCormack's Career Journey(03:49) Impactful Experiences and Lessons Learned(05:58) Innovating at Harley Davidson(09:26) Transforming First Student with Technology(16:11) Implementing AI at First Student(22:40) Leadership and Communication Insights(28:43) Advice for Future Technologists and Leaders(32:45) Conclusion and Final ThoughtsSean McCormack is the Chief Innovation Officer at First Student, the largest provider of student transportation services in North America. Previously, he's held leadership positions at Grainger, Harley-Davidson and ManpowerGroup. He earned his BA at the University of Texas at Austin, and his Executive MBA at the University of Wisconsin-Milwaukee.If you'd like to receive new episodes as they're published, please subscribe to Innovation and the Digital Enterprise in Apple Podcasts, Spotify, or wherever you get your podcasts. If you enjoyed this episode, please consider leaving a review in Apple Podcasts. It really helps others find the show.Podcast episode production by Dante32.

Signup for the FREE Masterclass: https://www.thecustomersuccesspro.com/masterclassIn this episode of the Customer Success Pro Podcast, host Anika Zuber speaks with Chad Hornerfeld, VP of Customer Success at Sienna AI, about the evolution of customer success and the importance of strategic customer success management. They discuss the shift from traditional customer success roles to a more strategic approach, focusing on business outcomes rather than just product adoption. Chad shares insights from his newly published book, 'The Strategic Customer Success Manager,' and provides frameworks for CSMs to enhance their strategic conversations and relationships with customers. The episode emphasizes the need for CSMs to understand their customers' businesses and to ask the right questions to drive value and outcomes.Chapters:00:00 Introduction 02:52 The Evolution of Customer Success06:01 The Strategic Customer Success Manager08:50 Defining Strategic CSMs11:50 The Importance of Business Outcomes14:47 Frameworks for Strategic Conversations17:42 Managing Up and Building Relationships20:54 Quickfire Questions and Wrap-UpThe CS Promotion Tracker: https://www.thecustomersuccesspro.com/offers/wh6BFvEcConnect with Anika Zubair:Website: https://thecustomersuccesspro.com/LinkedIn:  https://www.linkedin.com/in/anikazubair/CSM RevUP Academy: https://thecustomersuccesspro.com/revupConnect with Chad Horenfeldt:https://www.linkedin.com/in/chadhorenfeldt/https://www.strategiccustomersuccess.com/Chad Horenfeldt is the VP of Customer Success at Siena AI and an award-winning CS leader with over 20 years of experience building high-impact teams at companies like Eloqua (acquired by Oracle) and Kustomer (acquired by Meta). Known for his blend of strategic insight, empathy, and operational excellence, Chad has shaped the careers of hundreds of CSMs and helped define the modern CS profession. He's a founding member of CS Angel, advisor to emerging CS tech, and a longtime advocate for elevating CS into a strategic function.Send Anika a text :) Want to be our next guest? Apply here: https://www.thecustomersuccesspro.com/podcast-guest Book Anika as a speaker at your next team event: https://www.thecustomersuccesspro.com/team-event

Nett Lynch, a cybersecurity leader and strategic VCIO advisor, discusses the importance of translating complex security frameworks into actionable business outcomes. She emphasizes that clients are primarily concerned with their business goals and overcoming obstacles rather than the technical details of security frameworks. To effectively communicate the value of security investments, it is crucial to understand the client's business operations, including financial flows and growth aspirations. By framing security solutions in terms of efficiency and reduced friction, Lynch argues that IT professionals can better engage clients and demonstrate the tangible benefits of security measures.Lynch also addresses the challenge of risk management in cybersecurity, noting that security experts can only reduce risk rather than eliminate it entirely. She highlights the necessity of having conversations with senior leadership to assess risk tolerance and make informed decisions about security investments. By conducting thorough assessments and breaking down security measures into manageable steps, IT providers can guide clients in making decisions that align with their risk appetite and business objectives.The discussion further explores the shared responsibility model in cybersecurity, where both service providers and clients have roles to play in managing security risks. Lynch points out that while vendors are responsible for the tools they provide, the ultimate responsibility for risk management lies with the client. This partnership approach is essential for effective cybersecurity, as it requires active participation from both parties to address vulnerabilities and implement necessary measures.Finally, Lynch shares her insights on the future of vCISO services, cautioning against the potential commercialization of the role, which could undermine its advisory nature. She advocates for professionalization within the industry to ensure that those claiming to be cybersecurity experts possess the necessary skills and knowledge. As AI technology continues to evolve, Lynch expresses a mix of excitement and caution, recognizing its potential impact on the industry while remaining aware of the risks associated with its adoption. All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech

Is your engineering team running like the wild, wild west? What does engineering excellence look like in practice?In this episode, Ganesh Datta, co-founder and CTO of Cortex, explores what it takes to achieve engineering excellence. Ganesh shares lessons from his own journey, from early bug-fixing to building a company focused on engineering excellence.We discuss how platform engineering and internal developer platforms (IDPs) can help teams scale, improve reliability, and align with business outcomes. Ganesh also explains why culture, leadership, and clear metrics matter more than any single tool.If you're looking to make your engineering team a true business driver, this conversation is for you.Key topics discussed:How to define engineering excellence and why it's tied to business outcomes.The critical role of leadership in connecting engineering initiatives to business values.When to invest in platform engineering and internal developer platforms as your team grows.Common misconceptions about platform engineering.The importance of clear metrics, shared language, and transparency for continuous improvement.Building a culture that supports operational excellence through rituals and repeated messaging.Real-world examples of using generative AI to accelerate platform adoption and incident analysis.Timestamps:(00:00) Trailer & Intro(01:56) Career Turning Points(07:50) The Practice of Finding the Patterns in Issues(11:39) The Definition of Engineering Excellence(17:10) The Leader's Role in Engineering Excellence(22:31) Aligning Engineering Excellence with the Business Outcomes(26:30) The Importance of Metrics in Engineering Excellence(33:35) The Culture that Drives Engineering Excellence(39:05) Platform Engineering and Internal Developer Platform(45:02) The Biggest Misconception of Platform Engineering or IDP(50:36) Cortex as an Engineering Excellence Platform(52:39) Generative AI Use Case in Platform Engineering(55:26) 3 Tech Lead Wisdom_____Ganesh Datta's BioGanesh Datta is a Co-Founder & CTO of Cortex. Before co-founding Cortex, he was a Principal Software Engineer at Mission Lane where he was responsible for driving the development of real-time underwriting infrastructure. At LendUp, Ganesh was a Senior Software Engineer leading the development and optimization of the company's decisioning infrastructure and financial account management system. Ganesh holds a bachelor of science in computer science from the University of California San Diego.Follow Ganesh:LinkedIn – linkedin.com/in/gsdattaTwitter – x.com/gsdattaWebsite – www.cortex.ioEmail – ganesh@cortex.ioJoin Ganesh & Cortex at IDPCon in NYC – ipdcon.comLike this episode?Show notes & transcript: techleadjournal.dev/episodes/225.Follow @techleadjournal on LinkedIn, Twitter, and Instagram.Buy me a coffee or become a patron.

In this must-listen episode of the KuppingerCole Analyst Chat, Matthias Reinwarth is joined by Jonathan Care to explore a groundbreaking shift in cybersecurity leadership. Discover how CISOs are transforming from traditional gatekeepers, the infamous "Dr. No", into strategic business enablers through the principles of Servant Leadership. We dive deep into: Why the CISO role is evolving beyond technology and policy The pitfalls of autocratic security leadership and rising burnout How empowering teams builds trust, reduces shadow IT, and accelerates projects Real-world examples from global organizations proving this approach works Practical first steps for CISOs to start leading through influence, not fear Key Takeaway: Security isn’t just about tech, it’s about people and culture. Servant leadership helps build stronger security and stronger businesses.

Finance teams must actively participate in cloud tagging strategies to connect costs to business outcomes. Learn why finance involvement prevents allocation chaos and enables strategic decisions.

LLMs are reshaping the future of data and AI—and ignoring them might just be career malpractice. Yoni Michael and Kostas Pardalis unpack what's breaking, what's emerging, and why inference is becoming the new heartbeat of the data pipeline.// BioKostas PardalisKostas is an engineer-turned-entrepreneur with a passion for building products and companies in the data space. He's currently the co-founder of Typedef. Before that, he worked closely with the creators of Trino at Starburst Data on some exciting projects. Earlier in his career, he was part of the leadership team at Rudderstack, helping the company grow from zero to a successful Series B in under two years. He also founded Blendo in 2014, one of the first cloud-based ELT solutions.Yoni MichaelYoni is the Co-Founder of typedef, a serverless data platform purpose-built to help teams process unstructured text and run LLM inference pipelines at scale. With a deep background in data infrastructure, Yoni has spent over a decade building systems at the intersection of data and AI — including leading infrastructure at Tecton and engineering teams at Salesforce.Yoni is passionate about rethinking how teams extract insight from massive troves of text, transcripts, and documents — and believes the future of analytics depends on bridging traditional data pipelines with modern AI workflows. At Typedef, he's working to make that future accessible to every team, without the complexity of managing infrastructure.// Related LinksWebsite: https://www.typedef.aihttps://techontherocks.showhttps://www.cpard.xyz~~~~~~~~ ✌️Connect With Us ✌️ ~~~~~~~Catch all episodes, blogs, newsletters, and more: https://go.mlops.community/TYExploreMLOps Swag/Merch: [https://shop.mlops.community/]Connect with Demetrios on LinkedIn: /dpbrinkmConnect with Kostas on LinkedIn: /kostaspardalis/Connect with Yoni on LinkedIn: /yonimichael/Timestamps:[00:00] Breaking Tools, Evolving Data Workloads[06:35] Building Truly Great Data Teams[10:49] Making Data Platforms Actually Useful[18:54] Scaling AI with Native Integration[24:04] Empowering Employees to Build Agents[28:17] Rise of the AI Sherpa[36:09] Real AI Infrastructure Pain Points[38:05] Fixing Gaps Between Data, AI[46:04] Smarter Decisions Through Better Data[50:18] LLMs as Human-Machine Interfaces[53:40] Why Summarization Still Falls Short[01:01:15] Smarter Chunking, Fixing Text Issues[01:09:08] Evaluating AI with Canary Pipelines[01:11:46] Finding Use Cases That Matter[01:17:38] Cutting Costs, Keeping AI Quality[01:25:15] Aligning MLOps to Business Outcomes[01:29:44] Communities Thrive on Cross-Pollination[01:34:56] Evaluation Tools Quietly Consolidating

In this episode of the Confessions of a B2B Entrepreneur, host Tom Hunt chats with Mehdi Tehranchi from KnowledgeNet.ai, an AI expert and seasoned entrepreneur. They discuss how AI is transforming businesses by improving efficiency , turning knowledge into actionable insights , and optimising sales processes by combining internal and external data. Mehdi also highlights the crucial role of human critical thinking when utilising AI's power. The conversation delves into AI's ability to surface the right information at the right time and its use internally within businesses to get better results and improve business outcomes.

Episode #158: In this conversation, Kimberly Lovi discusses the importance of separating one's identity from professional outcomes, particularly in high-stakes environments like the legal profession. She emphasizes the learning curve that many new professionals face and the need for self-compassion during challenging times. Lovi shares personal experiences and insights on receiving feedback, the role of leadership in fostering growth, and the importance of advocating for oneself in the workplace. Ultimately, she encourages listeners to embrace failure as a stepping stone to success and to seek support when needed. Chapters: 00:00 Introduction to Identity and Outcomes 03:04 Understanding the Learning Curve in Professional Life 06:37 Separating Self-Worth from Business Outcomes 11:34 The Role of Mentorship and Support 16:04 Leadership and Accountability in Professional Growth 20:46 Finding Solutions and Moving Forward Follow Kimberly on Instagram and TikTok @kimberlylovi or @iconicnationmedia  WATCH us on YouTube and view our brand new studio! 

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In this episode of the Revenue Builders Podcast, hosts John McMahon and John Kaplan are joined by Paul Capombassis, Chief Revenue Officer at MongoDB. They discuss Paul's extensive career from PTC to MongoDB, focusing on his strategies for creating high-performance cultures in sales. Paul shares his approach to hiring disruptors over domain experts, the importance of developing leaders from within, and the transformational programs like BDR to CRO that MongoDB has implemented. The conversation also highlights the critical role of adaptability, the significance of leadership authenticity, and the necessity of consistent leader enablement. This episode is rich with insights on how to elevate sales teams and drive company growth.ADDITIONAL RESOURCESLearn more about Paul Capombassis:https://www.linkedin.com/in/paul-capombassis-3684b211/Read Force Management's Guide to Embedding AI In Your B2B Sales Organization: https://hubs.li/Q03ldrzD0Download the CRO Strategy Checklist: https://hubs.li/Q03f8LmX0Enjoying the podcast? Sign up to receive new episodes straight to your inbox: https://hubs.li/Q02R10xN0HERE ARE SOME KEY SECTIONS TO CHECK OUT[00:01:59] Building a High-Performance Culture at MongoDB[00:04:45] Characteristics of a Disruptor in Sales[00:06:56] Challenges of Selling Disruptive Technology[00:16:11] Importance of Leadership and Enablement[00:21:57] Adapting to Change in a Fast-Growing Company[00:23:58] Coaching and Developing Leaders[00:30:21] Adapting Leadership for Business Growth[00:31:56] The Importance of Authentic Leadership[00:33:32] Recruitment and Enablement Strategies[00:34:40] Domain Expertise vs. Scaling with Hunters[00:38:22] Leader Development Programs[00:41:51] Challenges in Assessing Team Strengths[00:47:06] Second Line Leadership Responsibilities[00:50:23] Inspiring Through AuthenticityHIGHLIGHT QUOTES"When you lead with authenticity, the value that you get out of that and your organization gets out of that is it's game-changing.""Every time you make a hire... it's a million-dollar bet that you're taking.""Change requires discipline. And discipline is really hard.""High-performing companies set up a great enablement program, not just for your ics, but especially for leader enablement.""Great leaders today are the best coaches.""The best leaders today are the ones that can connect technical capabilities to business outcomes."

Joel Bancroft-Connors: When Great Scrum Masters Fail—The Hidden Cost of Poor Value Communication Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Joel shares a powerful lesson about the critical importance of communicating value beyond team performance. Despite achieving remarkable success with multiple teams as an agile coach, Joel and his colleagues ultimately failed because they couldn't effectively demonstrate their value to leadership. The teams were thriving, but when budget cuts came, the coaching support was eliminated first. Without ongoing support, these successful teams began to deteriorate. Joel emphasizes that as Scrum Masters and agile coaches, we must actively communicate our impact and connect team success to business outcomes. Simply assuming that good team performance speaks for itself is not enough - we need to interact more with stakeholders and clearly articulate the value we create. In this episode, we refer to the TV series Ted Lasso, and the books Start with Why by Simon Sinek, and Coaching Agile Teams by Lyssa Adkins.  Self-reflection Question: How effectively are you communicating the business value of your Scrum Master activities to leadership, and what specific metrics or stories could better demonstrate your impact? [Scrum Master Toolbox Podcast Recommends]

check out Quantum Rise here: https://www.quantumrise.com/

On today's episode, we're talking with Jeremy Pollock, VP of Product at WP Engine. In this episode, we discuss: Why speed is the new moat — Jeremy is pushing PMs to use AI, ship code, and move fast, because in the AI era, slow teams fall behind for good How WP Engine is enabling product teams to use AI — through access, training, and best practices that turn weeks of work into hours And, How big, aspirational product goals create momentum — giving teams the motivation to “eat their vegetables” and tackle the foundational work required for long-term success Links LinkedIn: https://www.linkedin.com/in/dane-molter-6b937231/ Navan: https://navan.com/ Resources (Ethically) cheat your way to $250M+ | Mikal Lewis, Product Exec. (Whole Foods, Nordstrom): https://youtu.be/5txeT2U_YQo Chapters 00:00 Intro 01:06 Dane Molter's Journey From Amex to Grubhub 01:44 The Grubhub Experience: Embracing Imperfection 04:08 The Push for Hypergrowth in Product 05:19 Lessons in Product Risk and Innovation 06:59 The Bigger Picture: Product Beyond Technology 09:30 Focusing on Bravery in Product Innovation 12:12 Applying Product Lessons at Navan 17:50 Enterprise Travel Challenges and AI Solutions 19:53 Business Outcomes and Accountability 20:13 Learning Business Mechanics at Amex 26:15 The Importance of Small Tests in Product Testing 34:27 Navigating AI and Emerging Technologies 37:45 Outro Follow LaunchPod on YouTube We have a new YouTube page (https://www.youtube.com/@LaunchPod.byLogRocket)! Watch full episodes of our interviews with PM leaders and subscribe! What does LogRocket do? LogRocket's Galileo AI watches user sessions for you and surfaces the technical and usability issues holding back your web and mobile apps. Understand where your users are struggling by trying it for free at LogRocket.com (https://logrocket.com/signup/?pdr).

A historic gap between consumer sentiment and economic data is raising concerns about future tech spending. Despite positive economic indicators, such as a steady unemployment rate and a slight increase in the Consumer Price Index, consumer confidence is faltering, as evidenced by a significant drop in the Consumer Sentiment Index. Analysts from Bank of America have noted that this disconnect, the widest on record, suggests that businesses, particularly in sectors sensitive to consumer demand, may become more risk-averse in their tech investments. This could lead to longer sales cycles and a shift in budget approvals for tech solutions. The delivery of cloud services is evolving, with a focus on outcomes rather than just uptime. A recent survey by the International Data Corporation emphasizes that managed service providers (MSPs) must prioritize customer success and align their services with clients' business objectives. As cloud technology becomes more integral to business transformations, MSPs are encouraged to move beyond traditional service level agreements (SLAs) and adopt a value-oriented approach. This shift is crucial to avoid commoditization and maintain profitability in a competitive market. TD Cinex has introduced a new Partner Loyalty Program aimed at strengthening relationships with business partners through rewards similar to consumer loyalty programs. This initiative reflects a growing trend in the industry, where partners increasingly value loyalty incentives over traditional vendor benefits. However, there is skepticism regarding the effectiveness of such programs, as some partners argue that consistent pricing and margin protection are more critical than loyalty perks. The challenge for vendors and distributors will be to ensure that these programs deliver tangible value rather than merely serving as marketing optics. The Massachusetts Institute of Technology (MIT) has retracted a controversial AI research paper that claimed artificial intelligence enhances productivity in research settings. The paper, which suggested that AI tools led to increased discoveries but decreased job satisfaction among researchers, faced scrutiny from both economists and computer scientists. MIT's decision to withdraw the paper signals a growing skepticism towards AI productivity claims, indicating that the market will demand more verifiable and transparent evidence before accepting AI as a driver of innovation. This development is seen as a positive step towards ensuring the integrity of research in the field of artificial intelligence.  Four things to know today  00:00 Vibes vs. Reality: Sentiment-Economy Gap Widens, Signaling Risk for Tech and Retail Spending04:35 IDC Survey Urges MSPs to Align Cloud Services with Business Outcomes, Not Just SLAs06:00 Perks or Just Packaging? TD SYNNEX Adds to Loyalty Trend with New Partner Program08:19 Flawed AI Research Spurs MIT Retraction, Reflecting Broader Demand for Verifiable Innovation Claims  This is the Business of Tech.      Supported by:  https://getnerdio.com/nerdio-manager-for-msp/ All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech

HighlightsGoogle Cloud's AI Revolution and Customer Success (00:10)Renner talks about how, for Google Cloud, delivering great outcomes for customers must come before achieving returns. Efforts are underway to push brainpower and expertise directly to customers, while simplifying the sales process by infusing more industry-specific knowledge. Customers are focused on realizing tangible business outcomes with AI.Google Cloud's Ecosystem and Partner Ecosystem (02:02)Google Cloud is the fastest-growing company in the Cloud Wars, achieving $12 billion in revenue last quarter. A sharp focus on business outcomes, paired with a robust ecosystem of expertise, is credited for this success. Renner discusses Google Cloud's partner ecosystem development under Kevin Ichhpurani, president, global partner ecosystem. Growth across the partner ecosystem, including SIs, ISVs, and boutique functional experts, remains a key driver of momentum.Customer Success and Innovation at Google Cloud Next (03:46)Innovation and customer success were on full display at Google Cloud Next in Las Vegas, with major product launches and enthusiastic customer testimonials. Marking his two-year anniversary, Renner reflects on how AI has accelerated customer success' evolution. The volume of customer stories and advocacy is proof of exceptionally high engagement. Many customers have already moved beyond experimentation into full production.Customer Mindset and Business Outcomes (06:09)Today's customers are reimagining what's possible through AI, marking a profound shift in mindset. Renner talks about the eagerness and commitment of Google's engineering and consulting teams to work side-by-side with customers. As customers become more sophisticated, they are increasingly focused on identifying business impact and making strategic investments. A collaborative and creative problem-solving approach is central to how Google Cloud delivers value.Budget Shifts and Business Engagement (07:37)AI adoption is driving a major shift in spending away from traditional IT control toward broader enterprise engagement. Renner notes that while business engagement has always been important, AI has accelerated the breakdown of old barriers across industries. Teams are approaching go-to-market strategies more mindfully. Verticalization and deep industry focus have become essential in driving business outcomes.Ecosystem Growth and Customer Demand (11:17)Google Cloud's ecosystem continues to expand, with ISVs and SIs playing an increasingly critical role. Renner points to partnerships with Salesforce, ServiceNow, and others as key to expanding Google Cloud's reach, building credibility, and scaling to meet growing customer demand. The expansion of regional SIs is equally important, ensuring global customer needs are met effectively.Google Cloud's Growth and Market Position (13:23)Renner attributes Google Cloud's leadership as the fastest-growing company in the Cloud Wars to its focus on customer business outcomes. This strategy has fueled new customer acquisition, a growing sales backlog, and sustained high demand. AI is transforming how Google Cloud engages with customers, driving growth across every product line and deepening its market position.Leadership and Team Enabling (15:35)Under the leadership of CEO Thomas Kurian, Google Cloud has made extraordinary strides in customer success and growth. Renner praises Kurian's passion, energy, and clarity of vision. A major focus remains on providing field teams with the right assets, tools, and alignment to be successful. The addition of new talent to oversee the customer experience journey, reflects Google Cloud's commitment to strengthening its leadership bench.Final Thoughts and Future Plans (18:32)Renner shares his appreciation for the opportunity to reflect on Google Cloud's strategic focus and achievements. The interview closes with a reaffirmation of the AI revolution's significance and Google Cloud's central role in shaping the future of business innovation. The outlook is positive.Google Cloud's central role in shaping the future of business innovation. The outlook is positive. This episode is sponsored by Google Cloud.---The content displayed on the platform is the intellectual property of Acceleration Economy. You may reuse, republish, or reprint such content with attribution: Content by cloudwars.comAll information posted is informational purposes. Should you decide to act upon any information on this website, you do so at your own risk. While the information on this platform has been verified to the best of our abilities, we cannot guarantee that there are no mistakes or errors.We reserve the right to change this policy at any given time.  

In this episode of the Revenue Builders Podcast, hosts John McMahon and John Kaplan are joined by Marcello Gallo, Chief Revenue Officer at Sigma Computing. The discussion dives into Marcello's extensive experience in enterprise sales leadership, including his non-traditional path, lessons from leading roles at various companies, and the importance of structure, mentorship, and continuous learning. Marcello shares valuable insights on transitioning from technical roles to sales, territory management, and the significance of aligning with customer needs to drive value. The conversation also emphasizes the importance of having a growth mindset, understanding customer environments, and leveraging product-market fit for sustained success.ADDITIONAL RESOURCESLearn more about Marcello Gallo:https://www.linkedin.com/in/gallomarcello/Download the CRO Strategy Checklist: https://hubs.li/Q03f8LmX0Read Force Management's Guide to Increasing Company Valuation: https://hubs.li/Q038n0jT0Enjoying the podcast? Sign up to receive new episodes straight to your inbox: https://hubs.li/Q02R10xN0HERE ARE SOME KEY SECTIONS TO CHECK OUT[00:01:53] Marcello's Journey into Enterprise Sales[00:08:13] The Importance of Structure in Sales[00:28:37] Navigating Major Accounts and Complex Sales[00:34:32] Understanding the Champion's Role in Sales[00:35:15] Building Strong Relationships with Champions[00:37:59] The Importance of Predicting and Preparing for Objections[00:39:14] Role-Playing and Preparation Techniques[00:40:05] Leadership and Helping Teams Get Unstuck[00:42:03] Lessons from Climbing the Corporate Ladder[00:43:21] The Value of Enablement and Territory Management[00:46:20] Adapting to Market Changes and Customer Feedback[00:53:59] Choosing the Right Opportunities and Taking Risks[01:04:50] Sigma Computing's Growth and OpportunitiesHIGHLIGHT QUOTES“If you can't bet on yourself, who can you bet on?"“Knowledge is courage.”“You get delegated to those that you sound like.”“Hire the people commensurate to the territory that you have open.”“Don't confuse position with opportunity.”

Erwan Menard is the director of product management for Google Cloud's Cloud AI division, where he helps lead innovation at the intersection of AI agents, enterprise systems, and business outcomes. In part two of our series, Google Cloud and the AI Revolution, Erwan joins Bob Evans to discuss how governance, intentionality, and rapid scaling are critical to AI agent success, share insights on Google Cloud's Agentspace and Agent Builder tools, and explore how multi-agent collaboration is reshaping the future of enterprise technology.Purpose Driven AI InnovationThe Big Themes:Intentionality Drives Impact: Menard advises organizations not to jump into AI agent development for novelty's sake, but to begin with a clearly defined problem and desired business outcome. However, once value is proven, it's crucial to scale intentionally. He shares the example of a customer rolling out 40,000 licenses of Agentspace only after deeply considering what kind of first experience they wanted their employees to have.Organizational Culture Shapes AI Adoption: There's no universal model for who should “own” AI governance. It depends on the company's culture. Some companies may create centralized AI governance teams; others may embed responsibilities within existing business units or IT teams. The key is cultural acknowledgment: governance must be understood as a shared responsibility, not just an operational afterthought.Anchor in Business Value: With so many tools, models, and frameworks emerging, it's easy for companies to fall into what he calls “optionality evaluation.” That is, spending so much time chasing the latest innovations that they lose sight of why they started exploring AI in the first place. Instead, he urges leaders to ask: What are we trying to improve? Whether it's speeding up contract workflows, freeing up data scientists from routine tasks, or enhancing customer service, the goal should be clear.The Big Quote: "If you find yourself in a constant evaluation loop for the new shiny object, maybe it's worth taking a pause and saying, 'Why are we doing this again?'"

That Difficult Coworker is Just a Character in Your Success Story with Tessa WestIn this episode of The WorkWell Podcast™, Jen Fisher speaks with Dr. Tessa West, Professor of Psychology at New York University and author of "Jerks at Work: Toxic Coworkers and What to Do About Them" and "Job Therapy: A Psychologist's Guide to Finding Your Most Fulfilling Job Yet." Her research reveals surprising patterns about difficult workplace relationships and career satisfaction.Episode Highlights:The five types of workplace jerks: Kiss Up/Kick Downers, Credit Stealers, Free Riders, Bulldozers, and GaslightersWhy gaslighters are the most psychologically damaging but also the rarest type of workplace jerkHow to strategically document and address problematic workplace behavior without making it personalWhy confronting office jerks alone is often the biggest mistake people makeThe surprising truth about "toxic rockstars" and whether you really have to put up with themThe five sources of career frustration: identity crisis, drifted apart, stretched too thin, runner-up, and underappreciated starWhy "follow your passion" is terrible career advice and what to focus on insteadHow to use the Working Week Audit to identify your true workplace stressorsA fresh perspective on work-life balance as psychological integration rather than time managementQuotable Moment:"We all are jerks. When we're tired, when we're stressed, when we're overwhelmed, we probably all got to know this person pretty well during the pandemic. Learn to identify what your inner jerk is and start looking for those red flags, and you'll be a better person for it." - Tessa WestLyra Lens:In this edition, Keren Wasserman, Senior Manager of Organizational Development at Lyra Health, explores how workplace jerks thrive by manipulating systems - and how understanding those systems is key to overcoming them. She highlights that when we take back our power through actions like building connections and amplifying other voices, "we not only shift the power dynamics, but also improve the quality of the work itself." Keren also connects Tessa's job-person fit framework with burnout research, offering a workplace version of the Serenity Prayer to help us recognize "our needs and what we can change about our environment.Resources:This episode of The WorkWell Podcast™ is made possible by Lyra Health, a premier global workforce mental health solution. Learn more at Lyrahealth.com/workwell.

Join us in this insightful conversation with Eric Valasek as we explore the crucial relationship between CEOs, product teams, and engineering leaders. Eric shares his expertise on managing prioritization, strategic tech debt, and ensuring engineering teams stay focused and insulated amidst business dynamics.Key Takeaways:Balance is Crucial: A company's success depends heavily on balancing business goals, product demands, and engineering capabilities.Strategic Tech Debt: Not all tech debt is harmful. Strategic tech debt can accelerate business growth, but must be managed and planned carefully.Upskilling for Growth: Investing in your team's skill development can pay long-term dividends, especially when tackling new technology domains.Transparency vs. Focus: Protecting your team from constant business shifts ("horse trading") is essential to maintain productivity and morale.Engineering's Voice: In tech-driven companies, the engineering team often carries significant influence. Leaders must balance innovation with practical business outcomes.Timestamped Highlights:00:41 - Eric's introduction and overview of engineering-product-business relationships.01:30 - Balancing the business, product, and engineering "trifecta."05:01 - Effective strategies for team skill development and training.07:26 - Adjusting team velocity and maintaining quality during upskilling.09:44 - Navigating potential dips in quality when adopting new technologies.11:57 - Strategic considerations when intentionally incurring tech debt.14:31 - Managing transparency and team insulation from business volatility.17:40 - The importance and impact of engineering's voice in technology-centric businesses.Quote:"You can't have speed and quality with the same size team with new technologies. You need to plan that development cycle carefully—some trade-offs are necessary."— Eric Valasek, Engineering LeaderConnect with Eric: https://www.linkedin.com/in/evalasek/

That Difficult Coworker is Just a Character in Your Success Story with Tessa WestIn this episode of The WorkWell Podcast™, Jen Fisher speaks with Dr. Tessa West, Professor of Psychology at New York University and author of "Jerks at Work: Toxic Coworkers and What to Do About Them" and "Job Therapy: A Psychologist's Guide to Finding Your Most Fulfilling Job Yet." Her research reveals surprising patterns about difficult workplace relationships and career satisfaction.Episode Highlights:The five types of workplace jerks: Kiss Up/Kick Downers, Credit Stealers, Free Riders, Bulldozers, and GaslightersWhy gaslighters are the most psychologically damaging but also the rarest type of workplace jerkHow to strategically document and address problematic workplace behavior without making it personalWhy confronting office jerks alone is often the biggest mistake people makeThe surprising truth about "toxic rockstars" and whether you really have to put up with themThe five sources of career frustration: identity crisis, drifted apart, stretched too thin, runner-up, and underappreciated starWhy "follow your passion" is terrible career advice and what to focus on insteadHow to use the Working Week Audit to identify your true workplace stressorsA fresh perspective on work-life balance as psychological integration rather than time managementQuotable Moment:"We all are jerks. When we're tired, when we're stressed, when we're overwhelmed, we probably all got to know this person pretty well during the pandemic. Learn to identify what your inner jerk is and start looking for those red flags, and you'll be a better person for it." - Tessa WestLyra Lens:In this edition, Keren Wasserman, Senior Manager of Organizational Development at Lyra Health, explores how workplace jerks thrive by manipulating systems - and how understanding those systems is key to overcoming them. She highlights that when we take back our power through actions like building connections and amplifying other voices, "we not only shift the power dynamics, but also improve the quality of the work itself." Keren also connects Tessa's job-person fit framework with burnout research, offering a workplace version of the Serenity Prayer to help us recognize "our needs and what we can change about our environment.Resources:This episode of The WorkWell Podcast™ is made possible by Lyra Health, a premier global workforce mental health solution. Learn more at Lyrahealth.com/workwell.

This week, it's double AI interview Monday! In our first interview, we discuss how to balance AI opportunities vs. risk. Artificial Intelligence (AI) has the potential to revolutionize how businesses operate. But with this exciting advancement comes new challenges that cannot be ignored. For proactive security and IT leaders, how do you balance the need of security and privacy in AI with the opportunities that come with accelerating adoption? Matt Muller, Field CISO at Tines, joins Business Security Weekly to discuss the unprecedented challenges facing Chief Information Security Officers (CISOs) and approaches to mitigate AI's security and privacy risks. In this interview, we'll discuss ways to mitigate AI's security and privacy risks and strategies to help ease AI stress on security teams. Segment Resources: - https://www.tines.com/blog/cisos-report-addressing-ai-pressures/ - https://www.tines.com/blog/ai-enterprise-mitigate-security-privacy-risks/ In our second interview, we dig into the challenges of securing Artificial Intelligence. Are you being asked to secure AI initiatives? What questions should you be asking your developers or vendors to validate security and privacy concerns? Who better to ask than Summer Fowler, CISO at Torc Robotics, a self-driving trucking company. Summer will guide us on her AI security journey to help us understand: Regulatory requirements regarding AI Build vs. buy decisions Security considerations for both build and buy scenarios Resources to help guide you Visit https://www.securityweekly.com/bsw for all the latest episodes! Show Notes: https://securityweekly.com/bsw-390

This week, it's double AI interview Monday! In our first interview, we discuss how to balance AI opportunities vs. risk. Artificial Intelligence (AI) has the potential to revolutionize how businesses operate. But with this exciting advancement comes new challenges that cannot be ignored. For proactive security and IT leaders, how do you balance the need of security and privacy in AI with the opportunities that come with accelerating adoption? Matt Muller, Field CISO at Tines, joins Business Security Weekly to discuss the unprecedented challenges facing Chief Information Security Officers (CISOs) and approaches to mitigate AI's security and privacy risks. In this interview, we'll discuss ways to mitigate AI's security and privacy risks and strategies to help ease AI stress on security teams. Segment Resources: - https://www.tines.com/blog/cisos-report-addressing-ai-pressures/ - https://www.tines.com/blog/ai-enterprise-mitigate-security-privacy-risks/ In our second interview, we dig into the challenges of securing Artificial Intelligence. Are you being asked to secure AI initiatives? What questions should you be asking your developers or vendors to validate security and privacy concerns? Who better to ask than Summer Fowler, CISO at Torc Robotics, a self-driving trucking company. Summer will guide us on her AI security journey to help us understand: Regulatory requirements regarding AI Build vs. buy decisions Security considerations for both build and buy scenarios Resources to help guide you Show Notes: https://securityweekly.com/bsw-390

This week, it's double AI interview Monday! In our first interview, we discuss how to balance AI opportunities vs. risk. Artificial Intelligence (AI) has the potential to revolutionize how businesses operate. But with this exciting advancement comes new challenges that cannot be ignored. For proactive security and IT leaders, how do you balance the need of security and privacy in AI with the opportunities that come with accelerating adoption? Matt Muller, Field CISO at Tines, joins Business Security Weekly to discuss the unprecedented challenges facing Chief Information Security Officers (CISOs) and approaches to mitigate AI's security and privacy risks. In this interview, we'll discuss ways to mitigate AI's security and privacy risks and strategies to help ease AI stress on security teams. Segment Resources: - https://www.tines.com/blog/cisos-report-addressing-ai-pressures/ - https://www.tines.com/blog/ai-enterprise-mitigate-security-privacy-risks/ In our second interview, we dig into the challenges of securing Artificial Intelligence. Are you being asked to secure AI initiatives? What questions should you be asking your developers or vendors to validate security and privacy concerns? Who better to ask than Summer Fowler, CISO at Torc Robotics, a self-driving trucking company. Summer will guide us on her AI security journey to help us understand: Regulatory requirements regarding AI Build vs. buy decisions Security considerations for both build and buy scenarios Resources to help guide you Visit https://www.securityweekly.com/bsw for all the latest episodes! Show Notes: https://securityweekly.com/bsw-390

17: Aligning API Design to Business Outcomes with James Higginbotham, LaunchAny by Moesif API Observability

Episode Title:Analyze Transcripts with AI: Enhancing Communication and RelationshipsEpisode Description:In this episode of the B2B Marketing Excellence and AI podcast, I explore how companies can unlock the hidden value in transcripts from everyday conversations — whether they're from internal meetings, sales calls, or interviews.I'll walk you through how AI tools like ChatGPT can help you analyze transcripts to uncover communication styles, tone preferences, and the subtle cues that can transform how you connect with your audience. It's not about replacing human interaction — it's about enhancing it so your messages land more effectively and your relationships grow stronger.I'll also share a real-world example from my conversation with Matthew McClosky, where we discussed how understanding a person's preferred communication approach can make all the difference in building trust and driving results.Whether you're a team of one or managing a growing sales or marketing department, this episode will give you practical ideas you can implement right away — even if you never work with us. Because at World Innovators, we care most about helping companies build meaningful relationships that lead to long-term success.Timestamps:• 00:00 – Welcome to B2B Marketing Excellence and AI• 00:18 – The Hidden Value in Transcripts• 00:50 – Real-World Note-Taking Tools and Use Cases• 03:06 – How AI Can Identify Communication Styles• 06:00 – Using Insights to Deepen Relationships• 08:15 – Practical Takeaways from My Experience• 11:08 – Final Thoughts and How to Get StartedLet's Keep the Conversation Going-If this episode sparked any ideas for your own sales or marketing efforts, I'd love to hear from you. Whether you're looking to improve your messaging, understand your audience better, or simply explore how AI can save your team time — I'm here to help.Feel free to reach out directly:

Vulnerability prioritization, the final frontier. Many say they do it, but do they really? It takes way more than vulnerability data to truly prioritize vulnerabilities. Greg Fitzgerald, Co-Founder and CXO at Sevco Security, and Steve Lodin , Vice President, Information Security at Sallie Mae, join Business Security Weekly to dig in. We'll discuss the importance of context, including asset inventory and configuration management, in truly prioritizing vulnerabilities. But it's not that easy. We'll discuss the challenges and approaches to help solve this ever evasive topic. This segment is sponsored by Sevco Security. Visit https://securityweekly.com/sevco to learn more about them! Segment Resources: https://www.sevcosecurity.com/vulnerability-prioritization/ https://www.sevcosecurity.com/continuous-threat-exposure-management/ Visit https://www.securityweekly.com/bsw for all the latest episodes! Show Notes: https://securityweekly.com/bsw-389

Vulnerability prioritization, the final frontier. Many say they do it, but do they really? It takes way more than vulnerability data to truly prioritize vulnerabilities. Greg Fitzgerald, Co-Founder and CXO at Sevco Security, and Steve Lodin , Vice President, Information Security at Sallie Mae, join Business Security Weekly to dig in. We'll discuss the importance of context, including asset inventory and configuration management, in truly prioritizing vulnerabilities. But it's not that easy. We'll discuss the challenges and approaches to help solve this ever evasive topic. This segment is sponsored by Sevco Security. Visit https://securityweekly.com/sevco to learn more about them! Segment Resources: https://www.sevcosecurity.com/vulnerability-prioritization/ https://www.sevcosecurity.com/continuous-threat-exposure-management/ Show Notes: https://securityweekly.com/bsw-389

Vulnerability prioritization, the final frontier. Many say they do it, but do they really? It takes way more than vulnerability data to truly prioritize vulnerabilities. Greg Fitzgerald, Co-Founder and CXO at Sevco Security, and Steve Lodin , Vice President, Information Security at Sallie Mae, join Business Security Weekly to dig in. We'll discuss the importance of context, including asset inventory and configuration management, in truly prioritizing vulnerabilities. But it's not that easy. We'll discuss the challenges and approaches to help solve this ever evasive topic. This segment is sponsored by Sevco Security. Visit https://securityweekly.com/sevco to learn more about them! Segment Resources: https://www.sevcosecurity.com/vulnerability-prioritization/ https://www.sevcosecurity.com/continuous-threat-exposure-management/ Visit https://www.securityweekly.com/bsw for all the latest episodes! Show Notes: https://securityweekly.com/bsw-389

Ever feel like your brain is spinning with too many ideas, options, or tech paths to choose from? That scattered, stuck feeling doesn't mean you're doing it wrong, it means it's time for a better system. In today's episode, Tara Bryan talks about the If/Then Strategy - a powerful, practical tool you need in your business toolbox. Whether you're planning a new offer, simplifying your tech stack, or just trying to clear the mental clutter, this simple logic model (especially when paired with an AI tool) will help you move forward faster and more confidently.

Send us a textWe kick off this powerhouse three-part series with Matt LeMay, author of Impact First Product Teams. In this episode, we challenge the default mindset of "shipping features" and dig into how product teams can align closely with business-level outcomes. Matt lays down his number one tip for product leaders: set goals that are both high impact and high specificity. Prepare to rethink everything you thought you knew about prioritizing work.Detailed Analysis: Episode 37 sets the foundation for what it truly means to run a high-impact product team. Matt LeMay debunks the myth that asking leadership what they expect is the best starting point. Instead, he argues that teams must own the understanding of their value, crafting goals that tie directly to revenue, growth, or customer success metrics. The formula? Set ambitious, specific, and time-bound objectives. But here comes the twist: doing this invites the Eye of Sauron (yes, that Lord of the Rings reference was glorious). High visibility comes with accountability.Matt doesn't just stop at theory. He discusses how real teams can move from doing busy work to delivering business value by asking the right internal questions and being brave enough to commit to uncomfortable levels of accountability. Product leaders, take note: if your team is just shipping features, you may already be obsolete.Now you can interact with us directly by leaving a voice message at https://www.speakpipe.com/CustomerSuccessPlaybookCheck out https://funnelstory.ai/ for more details about Funnelstory. You can also check out our full video review of the product on YouTube at https://youtu.be/4jChYZBVz2Y.Please Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.

Stop Saying 'Hope Is Not a Strategy' (Science Proves You Wrong) with Kathryn GoetzkeContent Warning: This episode contains discussions of suicide and suicidal thoughts that may be triggering for some listeners. If you're experiencing thoughts of suicide, please know you're not alone - you can reach out to the 988 Suicide & Crisis Lifeline 24/7 by calling or texting 988.In this episode of The WorkWell Podcast™, Jen Fisher opens with a powerful personal reflection on her own journey with hope, challenging the dismissive phrase "hope is not a strategy" and reframing hope as both a comfort and a challenge—not just something we feel, but something we do. She then speaks with Kathryn Goetzke, CEO and Chief Hope Officer of The Shine Hope Company, whose evidence-based work proves that hope is a measurable, teachable skill with profound implications for workplace wellbeing, productivity, and retention. Episode Highlights:How Kathryn's personal experiences with loss and recovery led to her mission of teaching hope as a skillThe SHINE Hope Framework: Stress skills, Happiness habits, Inspired actions, Nourishing networks, and Eliminating challengesWhy hopelessness is the single consistent predictor of suicide and a primary symptom of depressionEvidence that as hope increases, anxiety and depressive symptoms decreaseHow hope scores directly correlate with workplace engagement, productivity, and retentionThe business case for hope: 53% of parents miss a day of work each month due to their children's mental healthPractical ways leaders can model and foster hope in workplace settingsThe distinction between hope as a wish versus hope as an evidence-based strategyQuotable Moment:"Hope is a strategy. We've done the research to prove that the higher in hope your workforce is, the more likely they are to show up to work, be engaged, achieve goals, and overcome obstacles." - Kathryn Goetzke

In this episode of Gartner ThinkCast, we tackle the AI business outcomes that matter most for 2025. As part of our Top of Mind video series, Distinguished VP Analyst Mary Mesaglio unpacks the three key dimensions of AI value — Return on Employee (ROE), Return on Investment (ROI) and Return on the Future (ROF) — and explains how leaders should balance them as a portfolio. Tune in to learn how all three will impact decision making, talent retention and strategic investments for organizations in today's AI landscape. Dig Deeper Explore more: Map Your AI Use Cases https://gtnr.it/4gpTg8E  Watch now: Gartner Top of Mind https://gtnr.it/4iCiAKT 

This episode of Capital H explores the transformation of corporate learning with guest Jayney Howson, SVP Global Learning & Development at ServiceNow. She shares her career journey, the integration of learning functions, ServiceNow University, and the impact of AI-driven solutions. The discussion covers business alignment, agility in learning design, and leveraging technology for personalized, in-the-flow learning. Jayney highlights the importance of innovation and human-centered learning in a rapidly evolving workplace.

Intelligent Spend's PowerThe Big Themes:Enhancing Supply Chain Collaboration and Visibility: Traditional ERP systems, while efficient in automating internal procurement and supply chain processes, are typically confined within the organization's boundaries, leading to disconnects when interacting with suppliers, manufacturers, or carriers. SAP Business Network addresses these challenges by extending end-to-end automation beyond organizational walls. As a result, organizations can build resilient, agile supply chains.Driving Tangible Business Outcomes and ROI: Organizations utilizing SAP Business Network experience improvements in operational metrics. Companies have accelerated order delivery by 27% and increased go-to-market speed by 30%. A pharmaceutical company reduced safety stock by nearly 50% due to improved supply chain visibility, while Richmond International, a luxury goods producer, achieved an 82% digitization of purchase orders and cut warehouse receiving efforts by half.Leveraging AI and Innovation for Supply Chain Resilience: SAP Business Network empowers organizations to build resilient, adaptive supply chains through innovative technologies and AI-driven insights. By providing visibility not only into direct (tier one) suppliers but also into deeper supply chain tiers (tier two and beyond), the network enables proactive risk management and operational agility. Additionally, SAP's strategic focus on becoming an AI-first company ensures continuous innovation.The Big Quote: “SAP Business Network was designed to modernize how companies connect with their trading partners, leveraging AI and configurable business rules to enable seamless transaction exchanges by integrating directly with the back-end systems. SAP Business Network digitizes interactions that previously relied on manual emails, one-off portals and hence we're able to streamline processes and reduce inefficiencies."

Send us a textSummary: Get ready for an electrifying AI Friday as hosts Roman Trebon and Kevin Metzger wrap up their three-part series with AI expert David Singer. In this episode, the trio dives deep into how AI is reshaping customer experience, employee satisfaction, and business outcomes. From real-world success stories to a visionary look into the future of AI in contact centers, this conversation is packed with actionable insights. Discover how organizations are leveraging AI to improve NPS scores, reduce employee attrition, and enhance customer interactions. If you're looking to harness AI for tangible business results, this episode is a must-listen.Detailed Analysis: In this episode of the Customer Success Playbook Podcast, Kevin and Roman sit down with David Singer to uncover the true impact of AI on customer success. David breaks down the essential AI strategy: start with the outcome first, then apply AI to optimize processes and workflows.Listeners will hear real-world examples of companies that have successfully used AI-driven dashboards to boost customer experience and employee engagement, leading to a 17% increase in NPS and a 25% reduction in employee attrition. David also paints a compelling picture of the future, where AI deployment will become more cost-effective and widespread, allowing for real-time interventions in customer and employee interactions.The conversation also touches on the evolution of AI in the contact center industry and the shift toward AI-driven numerical modeling. With AI's cost decreasing and accessibility increasing, businesses have more opportunities than ever to implement micro-assists and intelligent automation that enhance both customer and employee experiences.If you're eager to understand how AI can drive measurable ROI and transform customer success, don't miss this episode.Now you can interact with us directly by leaving a voice message at https://www.speakpipe.com/CustomerSuccessPlaybookPlease Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.

This episode of Capital H explores the evolving role of Fractional Chief People Officers with guests Tracie Sponenberg and Alex Seiler. They share their career journeys, the realities of Fractional leadership, and key lessons on business positioning, administrative challenges, and networking. They emphasize the importance of defining business outcomes, managing expectations, and leveraging a strong network to succeed in the Fractional executive space.

I have a client who went from $5k months to $10k and then $50, $100k+ months.Here's what I noticed along the way: He's still him, and yet the way that he sees his work has changed drastically at each step. He's embraced a change of role, and a change of leadership; how he serves his clients and what problems he solves for them.Each change in revenue was preceded by an unlock, you could feel it happen in our conversation.Suddenly it was no longer about him doing the work, but finding others to help. Suddenly it wasn't about just hiring others, but creating new products. Suddenly, his business was about client experience, and now how much value he creates for his network.This is the seamless process that happens when you are entering a growing market with a high propensity for flexibility and complexity.And of course it doesn't seem so seamless at all. Each block in thinking is caused by what previously worked, and it's hard to change roles. It takes a small ego and a big desire to learn.If you don't know where to start, here's a question to consider;How has your role changed, even though technically you still are the same title?If you could promote yourself, what would your new title be?How can you start doing some of that work, today?Business growth comes from leadership growth and change.

In this short segment of the Revenue Builders Podcast, John McMahon and John Kaplan sit down with John Donnelly to discuss the critical intersection of value, technical expertise, and business outcomes in enterprise sales. They explore why many sales professionals struggle with discovery, how to shift from feature-based selling to value-based selling, and the role of champion building in complex deals. If you're in B2B sales or SaaS, this episode is packed with actionable insights to help you close bigger deals and drive long-term customer success.KEY TAKEAWAYS[00:00:52] The importance of active listening in sales conversations.[00:01:24] Why enterprise sales still leans on feature-selling despite the focus on value.[00:02:57] Answering the fundamental customer question: "Why do I care?"[00:04:07] The most common mistake salespeople make in the discovery phase.[00:06:08] The power of balancing technical expertise with business outcomes.QUOTES[00:00:52] "If the person you're speaking with doesn't feel heard, you're not going to get very far."[00:02:57] "Customers don't care about your features unless they understand how it affects them."[00:04:07] "Sales is not a box-checking process. Rushing through discovery leads to missed opportunities."[00:06:08] "The best salespeople stand at the intersection of technical expertise and business outcomes." – John McMahonListen to the full conversation through the link below.https://revenue-builders.simplecast.com/episodes/no-shortcuts-accelerate-your-sales-process-with-john-donnellyEnjoying the podcast? Sign up to receive new episodes straight to your inbox:https://hubs.li/Q02R10xN0Check out John McMahon's book here:Amazon Link: https://a.co/d/1K7DDC4Check out Force Management's Ascender platform here: https://my.ascender.co/Ascender/Force Management is hiring for a Sales Director. Apply here: https://hubs.li/Q02Zb8WG0Read Force Management's eBook: https://www.forcemanagement.com/roi-of-sales-messaging

Anna Binder, Head of People at Asana, shares her journey as an HR leader, her approach to board membership at CultureAmp, and her philosophy on talent management. The discussion covers the nitty gritty of preparing and contributing in board meetings, long-term DEI initiatives, and the importance of authentic leadership in HR, particularly highlighting the value of playing the long game in organizational development.*Email us your ‘Dear Heretics' questions: hrheretics@turpentine.co**For coaching and advising inquire at https://kellidragovich.com/HR Heretics is a podcast from Turpentine.—Support HR Heretics Sponsor: Metaview is the AI assistant for interviewing. Metaview completely removes the need for recruiters and hiring managers to take notes during interviews—because their AI is designed to take world-class interview notes for you. Team builders at companies like Brex, Hellofresh, and Quora say Metaview has changed the game—see the magic for yourself: https://www.metaview.ai/heretics—LINK/S:Asana: https://asana.com/—KEEP UP WITH ANNA, NOLAN + KELLI ON LINKEDINAnna: https://www.linkedin.com/in/annabinder/Kelli: https://www.linkedin.com/in/kellidragovich/Nolan: https://www.linkedin.com/in/nolan-church/—TIMESTAMPS:(00:00) Intro(01:47) Becoming a Board Member at Culture Amp(05:33) The Importance of Taking Calls and Building Relationships(07:10) How to Prepare for and Participate Effectively on a Board(11:48) Examples of "Operating" vs. Asking the Right Questions as a Board Member(14:57) Sponsor: Metaview(16:57) Anna's Experience Building MuleSoft(19:00) Navigating Disagreements and Being "Invited to Exit"(21:12) Sharing the News and the Importance of Transparency(22:50) Finding the Right Fit and the Role of Values(25:57) Joining Asana(26:26) Ensuring Alignment During the Interview Process(29:35) How to Maintain Stamina and Interest Over a Long Tenure(31:14) Examples of Attention to Detail and Values Alignment at Asana(31:46) Examining the CEO's Calendar During Interviews(33:05) Anna's Controversial Recruiting Philosophy(33:16) Recruiting Top Talent(35:42) DEI at Asana: Long-Term Vision and Business Outcomes(39:38) The Importance of Being in the Right Room(40:09) Playing the Long Game on DEI(41:59) Encouraging People to Enter the Field(44:31) Outro This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hrheretics.substack.com

How do you know if your marketing efforts are actually driving real business outcomes? Imagine being able to tie every experiment, campaign, and variant to metrics that truly matter. I am here at Opticon 2024 in San Antonio Texas and getting the opportunity to see a lot of inspiring ideas from some of the world's leading brands and hearing all about Optimizely's platform and how it enables 1:1 personalization, streamlined content operations, and incorporates the latest generative AI features. Today, we're exploring the power of connecting marketing and experimentation to business outcomes with Vijay Ganesan, Co-Founder and CEO of NetSpring, now part of Optimizely. We'll dive into how this integration enables marketers and digital leaders to measure what matters most and unlock new levels of insight and accountability. Vijay - welcome to the show and congrats on the acquisition of NetSpring - Why don't you start by telling us a little bit about your background and your current role? RESOURCES Wix Studio is the ultimate web platform for creative, fast-paced teams at agencies and enterprises—with smart design tools, flexible dev capabilities, full-stack business solutions, multi-site management, advanced AI and fully managed infrastructure. https://www.wix.com/studio Don't miss Medallia Experience 2025, March 24-26 in Las Vegas: Registration is now available: https://cvent.me/AmO1k0 Use code MEDEXP25 for $200 off registration Register now for HumanX 2025. This AI-focused event which brings some of the most forward-thinking minds in technology together. Register now with the code "HX25p_tab" for $250 off the regular price. Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company