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Is vaping helping people quit smoking or creating new smokers? In a simulation model, scientists calculated 3000 years of life gained in smokers who quit through vaping. They also calculated 1,500,000 years of life lost in teens and young adults who started vaping who otherwise would have never smoked. 3000 years gained verses 1.5 million year lost. What a terrible public health choice. Dr. William Lynch discusses vaping. William J. Lynch Jr. received his pharmacy degree from Rutgers University and is a practicing clinical pharmacist with Jefferson Health System where he is a member of the Pain Management & Addiction Committee. He serves as Adjunct Faculty at the Rowan University School of Osteopathic Medicine, Department of Emergency Medicine. His pharmacy background includes over 35 years of clinical practice at Jefferson and Rowan and also as Adjunct Faculty Clinical Preceptor for Rutgers University, Ernest Mario School of Pharmacy and Thomas Jefferson University College of Pharmacy. He is a clinical scientific expert member of the Office of National Drug Control Policy, High Intensity Drug Trafficking Area, National Marijuana Initiative Speakers Bureau (ONDCP HIDTA NMI) and the International Academy on the Science and Impact of Cannabis (IASIC). He is also a health care professional partner of the Keep Delaware Safe & Healthy Coalition, the State of Delaware Substance Abuse Epidemiological Outcomes Working Group and the Central Virginia Overdose Working Group. Bill serves as an Advisory Board Member with atTAcK addiction and is also a member of the Camden County New Jersey Addiction Awareness Task Force where he serves as the Education and Prevention Committee Co-Chair. He is a certified State of New Jersey Department of Law and Public Safety Division of Criminal Justice Police Training Commission Instructor. He also serves as the Gloucester Township Police Department SAVE Program Adviser and as a New Jersey State Police Regional Operations Intelligence Center Drug Monitoring Initiative Fusion Center partner and Health and Prevention Sharing Network partner.
Dr. Anthony Stanowski is the current President & CEO for the Commission on Accreditation of Healthcare Management Education, otherwise known as CAHME. Dr. Stanowski has held positions at notable organizations such as the Jefferson Health System, Thomson Healthcare (now IBM Watson Health), and Aramark. Dr. Stanowski holds degrees from the University of Pennsylvania, Widener University, Drexel University, and Medical University of South Carolina. Listen in as Dr. Stanowski shares his climb up the healthcare administration ladder, his thoughts on why you should attend a CAHME-accredited program, and advice on what it takes to advance your career.
On June 27, 2021, our host Dr. Marianne Ritchie was joined by Leonard G. Gomella, MD, FACS, The Bernard W. Godwin Professor of Prostate Cancer, Chairman, Department of Urology, Senior Director Clinical Affairs, Sidney Kimmel Cancer Center, Enterprise VP for Urology, Jefferson Health System and Editor-in-Chief, Canadian Journal of Urology International, Thomas Jefferson University and Hospital.Dr. Gomella provided an update on risks, diagnosis, and treatment for prostate cancer. He will also discuss the symptoms and treatment for an enlarged prostate and explain what to do if a patient sees blood in his urine.Your Real Champion: Tommy's Gift For KidsEach week we highlight the #RealChampions in your life! Your family, friends, or colleagues who go the extra mile to help others in their community. For this week, Your Real Champion was Tommy Ricci!Tommy was diagnosed with leukemia when he was 3 1/2 years old. It was the gift of a teddy bear that pulled him through. As a survivor, he provides the same comfort and encouragement to other children facing cancer through his foundation called “Tommy's Gifts for Kids”.
“So one thing I would invest in, and this is a tip that I would give to any entrepreneur, especially if you have multiple things going on: Get an assistant.” -Dr. Saira Ahmed Tune in to today’s episode on real estate investing with Dr. Saira Ahmed. Jen sits down with Dr. Ahmed to discuss how she got started in real estate investing, how she purchased her first properties, what tips and tricks she has learned along the way and how she plans to keep growing her real estate portfolio. If you’ve been interested in getting started in real estate investing, this is the episode for you! Dr. Ahmed manages a busy practice, Mediversity, she also has a real estate business, a school that trains people to become phlebotomists, Premier Health Academy, an e-commerce business selling scrubs and other medical accessories, A Plus Medical Scrubs, and she and her husband run a non-profit organization through which they do multiple community service projects throughout the year. Dr. Ahmed went to New York Institute of Technology for her undergraduate degree. Attended Ross University School of Medicine for Medical School and did her residency at Seton Hall University Internal Medicine Residency Program. Her current affiliations are Jefferson Health System and Salem Memorial Medical Center. You can find her on instagram. Useful links to things mentioned in the show: Bigger Pockets, real estate investing community and advice. Book, Rich Dad, Poor Dad: What the Rich Teach Their Kids About Money That the Poor and Middle Class Do Not! Excerpts from the show: “So tell me about how you got into the real estate niche and about your experiences.” -Dr. Jen Barna “Sure, so I kind of already knew about real estate because my parents owned real estate. They owned rentals. Just seeing my parents, well, just to give you some background, my father passed away around five years ago but before that, ten years ago he was actually diagnosed with head and neck cancer and he had to retire immediately, and my mom was a beautician who used to work in a beauty salon and she had to quit her job to take care of my dad. So they found themselves without jobs kind of instantly when all this went down and I think the only thing that saved them was their real estate and that was a real life example that I saw in my life. They were able to do what they needed to do and live, and not have to worry financially because of the real estate they owned.” -Dr. Saira Ahmed “We basically just started small. At the time we lived in a townhouse. I said, ‘Well the first thing is, let's pay this townhouse off and let's rent it out, (then) let's buy a house and let's rent it out.’ So that was the first thing we did. Then once we got into our house we started to look for deals. I just did it on my own. Honestly, just going through Zillow and Auction.com, finding auctions in my town, just locally anything that was on foreclosure. Just evaluating the deals myself and discussing it with my husband and that's basically how we got started. So just one after the other.” -Dr. Saira Ahmed “Real estate is the one investment that is solid. Honestly, it's a long-term thing. In a way all these other businesses that we started were kind of started to help support our real estate so that we could invest more eventually. And I think that the goal is to continue building the portfolio. I mean, no projects are perfect. We bought a project and there was something wrong that we didn't realize was wrong before we bought it, and it turns out our budget needed to be bigger to fix that issue. But I think, so far, every project has paid us back.” -Dr Saira Ahmed Get One-on-One Coaching with Coach Gabriella Dennery MD Get One-on-One Coaching with Master-Certified Coach Jill Farmer DocWorking believes the time has come to prioritize the health and wellness of physicians. Professional coaching is transformational. Elite athletes, award-winning actors and top-performing executives all know this, which is why they embrace coaching to achieve such extraordinary success. Leading corporations also know this, which is why they encourage coaching for employees at every level. Smart leaders leverage the power of coaching to achieve outcomes that are meaningful, measurable, and attainable. Our Coaches Will Show You How! We have exciting news! Our live course, STAT: Quick Wins to Get Your Life Back is coming soon! Life is too short to be stretched so thin. Do you want more time to focus on what matters most to you? Our power packed plan fits easily into your busy day! Coaches Gabriella and Jill have taken all their best strategies from coaching hundreds of physicians over multiple years and folded them into one efficient course. You can easily practice these bite-sized strategies on your timeline: anytime, anywhere. Are you ready to invest in yourself, reclaim your time and minimize stress? Click here! To learn more about DocWorking, visit us here! Are you a physician who would like to tell your story? Please email Amanda, our producer at Amanda@docworking.com to apply. And if you like our podcast and would like to subscribe and leave us a 5 star review, we would be extremely grateful! We’re everywhere you like to get your podcasts! Apple iTunes, Spotify, iHeart Radio, Google, Pandora, PlayerFM, ListenNotes, Amazon, YouTube, Podbean Occasionally, we discuss financial and legal topics. We are not financial or legal professionals. Please consult a licensed professional for financial or legal advice regarding your specific situation. Podcast produced by: Amanda Taran
“Especially as physicians we get caught up in that analysis paralysis. We’re waiting for things to be just perfect and they usually never are. And so, you just have to kinda get started.” -Dr. Saira Ahmed In today’s episode, Jen sits down with Dr. Saira Ahmed to discuss entrepreneurship and building businesses alongside a career as a physician. Aside from working full time in Utilization Review in cases related to her sleep medicine specialty while simultaneously holding down a managerial role running a busy practice and seeing patients in that practice one day per week, Dr. Ahmed also has a real estate business, a school that trains people to become phlebotomists, an e-commerce business selling scrubs and other medical accessories, and she and her husband run a non-profit organization through which they do multiple community service projects throughout the year. Wow. Tune in to hear how she got started and how she keeps her life balanced, and learn tips for starting and succeeding at your own side hustle today. Dr. Ahmed went to New York Institute of Technology for her undergraduate degree. Attended Ross University School of Medicine for Medical School and did her residency at Seton Hall University Internal Medicine Residency Program. Her current affiliations are Jefferson Health System and Salem Memorial Medical Center. You can find her on instagram. Get One-on-One Coaching with Coach Gabriella Dennery MD Get One-on-One Coaching with Master-Certified Coach Jill Farmer Excerpts from the show: “I basically knew from the beginning I was going to be a doctor. My grandfather was a doctor and none of his kids became doctors. My father was a pharmacist. He was supposed to be a doctor and he actually dropped out of medical school so when I was born I think my grandfather was like, ‘You're going to fulfill my dreams.’ And…I kind of grew up with that in my mind. I couldn't really imagine doing anything else anyway. It was something I wanted also. So I guess ever since growing up I just knew I was going to be a doctor.” -Dr. Saira Ahmed “I did not ever think that I was going to be an entrepreneur or go into business at all. Pretty much my whole professional career has been focused on becoming a physician and getting into residency, getting through residency and fellowship. I started thinking about entrepreneurship when I was an attending, in my first year of being an attending. My first job after fellowship, I worked as a hospitalist and it was really awesome because there's a huge learning curve when you go from being a fellow to becoming an attending. But after a year of doing that I felt like the learning curve had really plateaued and I felt I had pretty much learned everything there was to learn in that position. I was starting to think, ‘Ok, I've got one year in as an attending. What is my future plan now and what do I want to do?’ So I think that's when the whole entrepreneurship thing kind of started in my mind, because I knew I wanted to do something on my own. Whether that was having a practice or, I actually had a plan to open a wellness, not really a spa, but a wellness place. Like a retreat, and I actually still have those notes. It's like from ten years ago. I had a binder that I used to jot down notes and ideas and things that I would want in my retreat. But luckily, what happened is the guy I was seeing at the time proposed and we got married and then that was history and luckily he turned out wanting a lot of the same things I wanted so we kind of started our entrepreneurial journey together.” -Dr. Saira Ahmed “I joined his practice and I worked in his practice for probably around five years and then eventually I decided I'd rather just take more of a management role. I still see patients in the practice one day a week just to keep up my clinical skills because it's something I don't want to lose. But clinically I am not the biggest provider there anymore. I'm more of management now. And I got my own job doing utilization review, which I felt was more related to sleep medicine which is my specialty. So I thought it was a win-win for me and it also gave me the opportunity to focus on other things like our other projects that we have going on.” -Dr. Saira Ahmed “So you're working full-time in your utilization review?” -Dr. Jen Barna “Yes.” -Dr. Saira Ahmed Okay, so you're doing that and in addition to the utilization review full-time work, you have a real estate business is that correct?” -Dr. Jen Barna “Yes.” -Dr. Saira Ahmed “And you have a business training people to become phlebotomists?” -Dr. Jen Barna “Yes we have a little school that we started a few years ago.” -Dr. Saira Ahmed “Okay, and then you have an e-commerce clothing store that sells scrubs right?” -Dr. Jen Barna “Yes.” -Dr. Saira Ahmed “This is really interesting because you've got such diversity in your business portfolio as well. You also have a not-for-profit organization too, right?” -Dr. Jen Barna “Yes.” -Dr. Saira Ahmed “So tell me, which of these did you start first?” -Dr. Jen Barna “The nonprofit came first. So what happened after I got married, I moved to South Jersey where my husband was already settled. And one year into our marriage, you know, we were both moderate Muslim. We do practice and you know we like to go to mosque on Fridays and we do practice Ramadan. And with our busy schedule and our schedule only getting busier and busier and the closest mosque was about 25 to 30 minutes away and we were just like there's got to be an easier way for us to continue to practice our religion and still do everything else that we do. So we decided to open a non-profit and open an Islamic center in our town. So we spoke with the mayor. We said ‘listen we have a small community here you know we've got professionals and we've got business owners and it would just be so convenient if we can have a place to pray here.’ At the same time, we felt with everything going on in the news and stuff and how sometimes we are portrayed, I don't know we felt the need to show a positive outlook on Islam. You know, we are doctors, we are taxpayers, we are good citizens and we wanted to do some education and at the same time we wanted to do community service. So we do multiple projects throughout the year. During Christmas we gave out a hundred hot meals to community members and they don't have to be part of our mosque and they don't have to be Muslim or anything, we just want to give back to the local community. So we thought the best way to do that is by starting our own nonprofit. We spoke to the mayor at the time saying this is what we want to do and she was supportive, so we did.” -Dr. Saira Ahmed DocWorking believes the time has come to prioritize the health and wellness of physicians. Professional coaching is transformational. Elite athletes, award-winning actors and top-performing executives all know this, which is why they embrace coaching to achieve such extraordinary success. Leading corporations also know this, which is why they encourage coaching for employees at every level. Smart leaders leverage the power of coaching to achieve outcomes that are meaningful, measurable, and attainable. Our Coaches Will Show You How! We have exciting news! Our live course, STAT: Quick Wins to Get Your Life Back is coming soon! Life is too short to be stretched so thin. Do you want more time to focus on what matters most to you? Our power packed plan fits easily into your busy day! Coaches Gabriella and Jill have taken all their best strategies from coaching hundreds of physicians over multiple years and folded them into one efficient course. You can easily practice these bite-sized strategies on your timeline: anytime, anywhere. Are you ready to invest in yourself, reclaim your time and minimize stress? Click here! To learn more about DocWorking, visit us here! Are you a physician who would like to tell your story? Please email Amanda, our producer at Amanda@docworking.com to apply. And if you like our podcast and would like to subscribe and leave us a 5 star review, we would be extremely grateful! We’re everywhere you like to get your podcasts! Apple iTunes, Spotify, iHeart Radio, Google, PlayerFM, ListenNotes, Amazon, YouTube, Podbean Some links in our blogs and show notes are affiliate links, and purchases made via those links may result in small payments to DW. These help toward our production costs. Thank you for supporting DocWorking: The Whole Physician Podcast! Occasionally, we discuss financial and legal topics. We are not financial or legal professionals. Please consult a licensed professional for financial or legal advice regarding your specific situation. Podcast produced by: Amanda Taran
“What would it be like if we had unbroken trust across healthcare? If patients had trust in what we do and if we had faith in what our patients are doing, how amazing would that be? I think that it would save us a lot of frustration, it would save patients a lot of frustration, and we would get things done. But that’s a perfect and ideal scenario and we can only strive for that. It's probably never gonna happen, but we strive to make it as much of a reality as we can.” - Austin Chiang, MD MPHWelcome back to another episode of Discover More.This week, we continue our conversation with Dr. Austin Chiang.Austin (@austinchiangmd) is the Assistant Professor of Medicine at Thomas Jefferson University Hospitals and serves as the Director of the Endoscopic Weight Loss Program and Chief Medical Social Media Officer for the Jefferson Health System.In last week’s episode, Austin shared about his journey into medicine, as well as his mission of using social media to dispel misinformation and educate the public on the complexities of the healthcare system.This was released last week as episode 62, and we recommend you start there before listening to part 2 of the interview this week.In this week’s episode, we dive into some of the challenges that Austin faces as a content creator, including imposter and comparison syndrome, and he shares how he navigates these issues through gratitude and recovery.Additionally, Austin explains the three most important qualities he looks for in advanced fellowship, potential hires, and future teammates.We also discuss the relationship between trust and respect in the healthcare system, as well as the importance of gut health.We hope you enjoy this week’s episode of Discover More, with us and Dr. Austin Chiang.Show notes:Austin Chiang’s website: http://www.austinchiang.com/Austin Chiang’s Instagram: https://www.instagram.com/austinchiangmd/Austin Chiang’s Youtube: https://www.youtube.com/c/AustinChiangMD/featuredAHSM, Healthcare Social Media: https://www.instagram.com/ahsm_org/“Start With Why” by Simon Sinek: https://www.amazon.com/Start-Why-Leaders-Inspire-Everyone/dp/1591846447Yes Theory Youtube Channel: https://www.youtube.com/c/YesTheory/videos
The Pennsylvania Pharmacists Association (PPA) Board of Directors has named Victoria E. Elliott, RPh, MBA, CAE as Chief Executive Officer. Elliott will succeed Patricia A. Epple, CAE, who is retiring at the end of 2020. “Pat has been an outstanding leader of PPA for the last almost two decades,” said Chuck Kray, president of PPA. “She is leaving a strong organization in the hands of an equally strong successor. We are looking forward to welcoming Victoria Elliott.” Epple has been with PPA since 2002. As CEO, Elliott will blend her training as a registered pharmacist with her 24 years of experience in association management to lead PPA in its mission promoting the profession through advocacy, education, and communication to enhance patient care and public health. She will manage PPA operations, membership growth and engagement, and all program development and implementation. In addition, she will oversee PPA's affiliated entities including its Educational Foundation, the Pennsylvania Pharmacists Care Network, and PharmPAC – PPA's political action committee. A Certified Association Executive since 2003, Elliott's qualifications include alliance-building, volunteer engagement, board governance, leading legislative advocacy, and grassroots efforts to affect laws and regulations that critically impact healthcare professionals and the patients they serve. “I look forward to joining the PPA management team and am excited to work with my pharmacy colleagues and the PPA Board of Directors to advance the state of pharmacy practice across Pennsylvania,” said Elliott. Prior to this appointment, Elliott was the CEO of the Association for the Advancement of Wound Care (AAWC), where she led a management transition, implementation of a three-year strategic plan, a branding campaign, and the launch of a series of educational summits focused on critical wound care issues. She also served as Executive Director for the American Neurological Association, Dermatology Nurses' Association, Attention Deficit Disorder Association, and the Society For Biomaterials at Association Headquarters, and was the Executive Director for the Pennsylvania Society of Health-System Pharmacists from 1998 to 2005. Before her career in association management, Elliott spent six years as a pediatric pharmacist in the Jefferson Health System, and two years as the Assistant Director of Pharmacy at Hahnemann University Hospital. In addition to her pharmacy degree from the Philadelphia College of Pharmacy, now part of the University of the Sciences, Elliott earned an MBA in Health and Medical Services from Widener University. She is a Past President of the Mid-Atlantic Society of Association Executives (MASAE) and the Delaware Valley Society of Association Executives. She is also a member of the American Society of Association, the organization that confers the CAE designation. Elliott is a recipient of the MASAE Service Award for her distinguished service to the Association and in 2001, was recognized by the Philadelphia College of Pharmacy as the Young Alumnus Award winner. Ms. Elliott will begin her new role on December 1, 2020. PSHP congratulates Ms. Elliott on this appointment and looks forward to working with her, and PPA, on Pennsylvania pharmacy issues. Pennsylvania Society of Health System Pharmacists See omnystudio.com/listener for privacy information. Learn more about your ad choices. Visit megaphone.fm/adchoices
Beyond the Sig: Prescription for Transformative Pharmacy Care
The Pennsylvania Pharmacists Association (PPA) Board of Directors has named Victoria E. Elliott, RPh, MBA, CAE as Chief Executive Officer. Elliott will succeed Patricia A. Epple, CAE, who is retiring at the end of 2020. “Pat has been an outstanding leader of PPA for the last almost two decades,” said Chuck Kray, president of PPA. “She is leaving a strong organization in the hands of an equally strong successor. We are looking forward to welcoming Victoria Elliott.” Epple has been with PPA since 2002. As CEO, Elliott will blend her training as a registered pharmacist with her 24 years of experience in association management to lead PPA in its mission promoting the profession through advocacy, education, and communication to enhance patient care and public health. She will manage PPA operations, membership growth and engagement, and all program development and implementation. In addition, she will oversee PPA’s affiliated entities including its Educational Foundation, the Pennsylvania Pharmacists Care Network, and PharmPAC – PPA’s political action committee. A Certified Association Executive since 2003, Elliott’s qualifications include alliance-building, volunteer engagement, board governance, leading legislative advocacy, and grassroots efforts to affect laws and regulations that critically impact healthcare professionals and the patients they serve. “I look forward to joining the PPA management team and am excited to work with my pharmacy colleagues and the PPA Board of Directors to advance the state of pharmacy practice across Pennsylvania,” said Elliott. Prior to this appointment, Elliott was the CEO of the Association for the Advancement of Wound Care (AAWC), where she led a management transition, implementation of a three-year strategic plan, a branding campaign, and the launch of a series of educational summits focused on critical wound care issues. She also served as Executive Director for the American Neurological Association, Dermatology Nurses’ Association, Attention Deficit Disorder Association, and the Society For Biomaterials at Association Headquarters, and was the Executive Director for the Pennsylvania Society of Health-System Pharmacists from 1998 to 2005. Before her career in association management, Elliott spent six years as a pediatric pharmacist in the Jefferson Health System, and two years as the Assistant Director of Pharmacy at Hahnemann University Hospital. In addition to her pharmacy degree from the Philadelphia College of Pharmacy, now part of the University of the Sciences, Elliott earned an MBA in Health and Medical Services from Widener University. She is a Past President of the Mid-Atlantic Society of Association Executives (MASAE) and the Delaware Valley Society of Association Executives. She is also a member of the American Society of Association, the organization that confers the CAE designation. Elliott is a recipient of the MASAE Service Award for her distinguished service to the Association and in 2001, was recognized by the Philadelphia College of Pharmacy as the Young Alumnus Award winner. Ms. Elliott will begin her new role on December 1, 2020. PSHP congratulates Ms. Elliott on this appointment and looks forward to working with her, and PPA, on Pennsylvania pharmacy issues. Pennsylvania Society of Health System Pharmacists See omnystudio.com/listener for privacy information.
The Pennsylvania Pharmacists Association (PPA) Board of Directors has named Victoria E. Elliott, RPh, MBA, CAE as Chief Executive Officer. Elliott will succeed Patricia A. Epple, CAE, who is retiring at the end of 2020. “Pat has been an outstanding leader of PPA for the last almost two decades,” said Chuck Kray, president of PPA. “She is leaving a strong organization in the hands of an equally strong successor. We are looking forward to welcoming Victoria Elliott.” Epple has been with PPA since 2002. As CEO, Elliott will blend her training as a registered pharmacist with her 24 years of experience in association management to lead PPA in its mission promoting the profession through advocacy, education, and communication to enhance patient care and public health. She will manage PPA operations, membership growth and engagement, and all program development and implementation. In addition, she will oversee PPA’s affiliated entities including its Educational Foundation, the Pennsylvania Pharmacists Care Network, and PharmPAC – PPA’s political action committee. A Certified Association Executive since 2003, Elliott’s qualifications include alliance-building, volunteer engagement, board governance, leading legislative advocacy, and grassroots efforts to affect laws and regulations that critically impact healthcare professionals and the patients they serve. “I look forward to joining the PPA management team and am excited to work with my pharmacy colleagues and the PPA Board of Directors to advance the state of pharmacy practice across Pennsylvania,” said Elliott. Prior to this appointment, Elliott was the CEO of the Association for the Advancement of Wound Care (AAWC), where she led a management transition, implementation of a three-year strategic plan, a branding campaign, and the launch of a series of educational summits focused on critical wound care issues. She also served as Executive Director for the American Neurological Association, Dermatology Nurses’ Association, Attention Deficit Disorder Association, and the Society For Biomaterials at Association Headquarters, and was the Executive Director for the Pennsylvania Society of Health-System Pharmacists from 1998 to 2005. Before her career in association management, Elliott spent six years as a pediatric pharmacist in the Jefferson Health System, and two years as the Assistant Director of Pharmacy at Hahnemann University Hospital. In addition to her pharmacy degree from the Philadelphia College of Pharmacy, now part of the University of the Sciences, Elliott earned an MBA in Health and Medical Services from Widener University. She is a Past President of the Mid-Atlantic Society of Association Executives (MASAE) and the Delaware Valley Society of Association Executives. She is also a member of the American Society of Association, the organization that confers the CAE designation. Elliott is a recipient of the MASAE Service Award for her distinguished service to the Association and in 2001, was recognized by the Philadelphia College of Pharmacy as the Young Alumnus Award winner. Ms. Elliott will begin her new role on December 1, 2020. PSHP congratulates Ms. Elliott on this appointment and looks forward to working with her, and PPA, on Pennsylvania pharmacy issues. Pennsylvania Society of Health System Pharmacists See omnystudio.com/listener for privacy information.
This episode features Viraj Patwardhan, Vice President of Digital Design at Jefferson Health System. Here, he discusses what excites him in digital consumer experience, his focus on empathy alongside technology, and more.
Just a few days after giving birth, this family medicine resident doctor reads her letter to her daughter out loud. They walked protests together -- with baby still in her belly. This is about 2020 not just as the pandemic, but also as protests for black lives and against police brutality. This episode was produced in a partnership with Jefferson Covid Stories and Humans of Jefferson. None of the works represent the Jefferson Health System. You can find the stories at www.JeffersonCOVIDStories.com. Credits: Produced by Ben Meyers Outro Music by Javier Suarez Creative Commons. creativecommons.org/licenses/by-sa/4.0/ Subscribe at Apple Podcasts and anywhere podcasts are found. Apple - podcasts.apple.com/us/podcast/huma…al/id1210925865 Spotify - open.spotify.com/show/6XamNO96v8Q…BWTW24vWXBInRM6w Google Podcasts - podcasts.google.com/?feed=aHR0cHM6L…i9zb3VuZHMucnNz Stitcher - www.stitcher.com/podcast/humans-of-the-hospital And on Social Media @HumansoftheHosp and @HumansoftheHospitalPodcast Twitter - twitter.com/humansofthehosp Facebook - www.facebook.com/HumansoftheHosp/ Instagram - www.instagram.com/humansofthehospitalpodcast/
The THCB Book Club is a discussion with leading health care authors, which will be released every month. And this is the first one! We kicked off with a new book from Hemant Teneja (VC at General Catalyst who has been writing many big checks lately) and Stephen Klasko (CEO at Jefferson Health System and one of the most unusual hospital system bosses in America). Their book is called “UnHealthcare: A Manifesto for Health Assurance” which is a how-to for creating a platform for a revolutionary future for health care. “UnHealthcare” is about a new concept called Health Assurance-- which Tenaja says is "an emerging category of consumer-centric, data-driven healthcare services that are designed to bend the cost curve of care and help us stay well.” Sitting in on the interview because we can't get rid of him was Glen Tullman from Livongo. (Just kidding, Glen!) He weighed in on how this connects with his new idea of Consumer Directed Virtual Care and the Teladoc-Livongo merger. In September the THCB Book Club will feature Jane Metcalfe with her 2020 book NEO.LIFE The original video recording of this interview is up on The Health Care Blog's YouTube Channel.
On Episode 144 of Health in 2 Point 00, Matthew has gingerly emerged from his office and gone into a Magical Forest! Jess asks Matthew about Healthline media acquiring PsychCentral, the first-ever online psychiatry support group and I explain the history of how it has been passed around from Corporates to PE firms, Bridge Connector getting 25.5M for its interoperability platform, Cecelia Health raising $13M for its chronic condition management service, and Reify closing $30M to help pharma companies run clinical trials from home. Also, we had our first book club discussion with authors Hemant Teneja (VC at General Catalyst) & Stephen Klasko (CEO at Jefferson Health System) on their book “UnHealthcare: A Manifesto for Health Assurance”. Glen Tullman also made a special guest appearance during the discussion. The episode will be released soon!
I’m going to summarize some points that Dr. Marty Makary made in his manifesto for why he wrote his most recent book. The Price We Pay is its name. You can hear this manifesto in his own words—in Dr. Makary’s own words—on Relentless Health Value episode 242, but here’s his point: He said that the 2007 banking crisis, writ large, resulted from complexity that kept onlookers confused. So, when people questioned the banks being overleveraged and selling mortgages to, you know, those who couldn’t afford them, experts responded by saying, “You know, it’s very complicated. Leave it to us.” But on the ground, it was clear there was a problem. And in hindsight, there obviously was a problem. Here’s the point that Dr. Makary was making, which I think is super valid: Many of the entrenched stakeholders in medicine fend off criticism by claiming that these are highly complex systems that should be left to experts. They say, “You wouldn’t understand. Leave it to us.” And just like the experts in the banking industry got us into the calamitous Great Recession in 2007-2008, the experts that we’re leaving it to in health care have driven ever-higher prices for care that I’m gonna say that most in the health care industry who actually care about patients are certainly not proud of. In this health care podcast, I’m speaking with Dawn Cornelis, cofounder and director of transparency at ClaimInformatics. We get into what sounds so simple: self-insured employers having their medical bills paid by a third party who specializes in paying medical bills. Maybe these third parties even say that they give all the bills the once-over before they pay them—except when a company like ClaimInformatics reviews the same bills, they find savings in the double digits from paying bills that are wrong at some level or just flat-out fraud. Considering that by some estimates there’s like a trillion dollars lost in this country to some level of fraud, waste, and abuse, this is pretty much the opposite of poking around in the couch cushions looking for change. While there’s certainly a lot of details, it’s not really that complicated. You can learn more at claiminformatics.com or by emailing Dawn at d.cornelis@claiminformatics.com. Dawn Cornelis is cofounder of ClaimInformatics and serves as its chief transparency officer. With 25 years of experience in health care claim review and cost containment, Dawn brings a personal passion for rooting out fraud, waste, and abuse. Dawn’s work includes building strong national alliance partnerships with major insurance companies and health systems such as AIG World Investigative Resources, Global Options, Mutual of Omaha, Principal Financial Group, Deloitte, PHCS/Multiplan, Jefferson Health System, and Seton Health System. Dawn has identified and recovered hundreds of millions of dollars of improper payments through pre- and post-payment cost containment programs while navigating the payment systems of all of the national health carriers. In 1993, Dawn cofounded Claim Recovery Services, the industry’s first audit and recovery firm, and served for 17 years as its chief operating officer, assisting several Fortune 100 companies. She then spent 3 years as the chief operating officer of ClaimReturn. Dawn has been an expert speaker at national forums such as The Institute for HealthCare Consumerism on various health care audit topics and participates in roundtable sessions on federal and state regulations. 02:54 The story in the data. 03:32 Who’s submitting these claims? 04:10 The three problems with the data. 07:19 The varying factor between carrier systems to stop fraud, waste, and abuse. 07:59 Why carriers don’t push for better systems to stop inappropriate dollars. 10:07 The difference between fraud, waste, and abuse. 11:46 “When it becomes the norm, that’s what’s very bothering.” 12:13 The barriers or hurdles in the marketplace. 15:35 What we don’t know about but could do better at when looking at the data. 18:01 “It’s not so much the health system and what they are charging. It’s about … what the contracted rate is agreed to. That’s what drives our costs.” 19:02 “Data’s fixed for itself.” 22:09 Identifying and eliminating fraud. 22:14 Unbundling and the lack of enforcement behind preventing illegal billing. 28:59 How providers ensure they aren’t inadvertently harming employers and patients through billing. You can learn more at claiminformatics.com or by emailing Dawn at d.cornelis@claiminformatics.com. Check out our latest #healthcarepodcast with Dawn Cornelis of @claiminformati1 as she discusses saving billions through health care billing. #healthcare #podcast #digitalhealth #healthtech #healthcarebilling The story in the #data. Dawn Cornelis of @claiminformati1 discusses. #healthcarepodcast #healthcare #podcast #digitalhealth #healthtech #healthcarebilling #healthdata Who’s submitting these claims? Dawn Cornelis of @claiminformati1 discusses. #healthcarepodcast #healthcare #podcast #digitalhealth #healthtech #healthcarebilling #healthdata The three problems with the data. Dawn Cornelis of @claiminformati1 discusses. #healthcarepodcast #healthcare #podcast #digitalhealth #healthtech #healthcarebilling #healthdata What’s the varying factor between carriers? Dawn Cornelis of @claiminformati1 discusses. #healthcarepodcast #healthcare #podcast #digitalhealth #healthtech #healthcarebilling #healthdata Why don’t carriers push for better systems to stop inappropriate dollars? Dawn Cornelis of @claiminformati1 discusses. #healthcarepodcast #healthcare #podcast #digitalhealth #healthtech #healthcarebilling #healthdata What’s the difference between fraud, waste, and abuse? Dawn Cornelis of @claiminformati1 discusses. #healthcarepodcast #healthcare #podcast #digitalhealth #healthtech #healthcarebilling #healthdata “When it becomes the norm, that’s what’s very bothering.” Dawn Cornelis of @claiminformati1 discusses. #healthcarepodcast #healthcare #podcast #digitalhealth #healthtech #healthcarebilling #healthdata The barriers or hurdles in the marketplace. Dawn Cornelis of @claiminformati1 discusses. #healthcarepodcast #healthcare #podcast #digitalhealth #healthtech #healthcarebilling #healthdata “It’s not so much the health system and what they are charging. It’s about … what the contracted rate is agreed to. That’s what drives our costs.” Dawn Cornelis of @claiminformati1 discusses. #healthcarepodcast #healthcare #podcast #digitalhealth #healthtech #healthcarebilling #healthdata “Data’s fixed for itself.” Dawn Cornelis of @claiminformati1 discusses. #healthcarepodcast #healthcare #podcast #digitalhealth #healthtech #healthcarebilling #healthdata Identifying and eliminating fraud. Dawn Cornelis of @claiminformati1 discusses. #healthcarepodcast #healthcare #podcast #digitalhealth #healthtech #healthcarebilling #healthdata How are providers ensuring they aren’t inadvertently harming employers and patients through billing? Dawn Cornelis of @claiminformati1 discusses. #healthcarepodcast #healthcare #podcast #digitalhealth #healthtech #healthcarebilling #healthdata
Can you imagine spending coronavirus shutdown with your girlfriend's or boyfriend's family? This medical student did just that. Then his Step 1 exam, an 8-hour SAT on steroids, got postponed indefinitely. The test is hundreds of dollars, looming over students all year to potentially decide their specialty. While waiting, he helped his hospital connect online about the pandemic and the Black Lives Matter movement. He wrote haikus for that website, and tells his story here. This episode was produced in a partnership with Jefferson Covid Stories and Humans of Jefferson. None of the works represent the Jefferson Health System. You can find the stories at www.JeffersonCOVIDStories.com. Credits: Produced by Ben Meyers Outro Music by Javier Suarez Creative Commons. creativecommons.org/licenses/by-sa/4.0/ Subscribe at Apple Podcasts and anywhere podcasts are found. Apple - podcasts.apple.com/us/podcast/huma…al/id1210925865 Spotify - open.spotify.com/show/6XamNO96v8Q…BWTW24vWXBInRM6w Google Podcasts - podcasts.google.com/?feed=aHR0cHM6L…i9zb3VuZHMucnNz Stitcher - www.stitcher.com/podcast/humans-of-the-hospital And on Social Media @HumansoftheHosp and @HumansoftheHospitalPodcast Twitter - twitter.com/humansofthehosp Facebook - www.facebook.com/HumansoftheHosp/ Instagram - www.instagram.com/humansofthehospitalpodcast/
In the search for a COVID-19 vaccine, there is much to learn behind the scenes. A veterinarian reflects on the credit they will deserve, and when animals need to be involved. "We would do this any other way. But sometimes this is the right way to get the answers we so desperately need. And for that reason, we’re here to take care of those animals." his episode was produced in a partnership with www.JeffersonCOVIDStories.com. None of the works represent the Jefferson Health System. Credits: Produced by Ben Meyers Outro Music by Javier Suarez Creative Commons. https://creativecommons.org/licenses/by-sa/4.0/ Subscribe at Apple Podcasts and anywhere podcasts are found. Apple - https://podcasts.apple.com/us/podcast/humans-of-the-hospital/id1210925865 Spotify - https://open.spotify.com/show/6XamNO96v8QUTyiIHFp4i3?si=TmYjS-BWTW24vWXBInRM6w Google Podcasts - https://podcasts.google.com/?feed=aHR0cHM6Ly9mZWVkcy5zb3VuZGNsb3VkLmNvbS91c2Vycy9zb3VuZGNsb3VkOnVzZXJzOjI4MTY2ODA4Mi9zb3VuZHMucnNz Stitcher - https://www.stitcher.com/podcast/humans-of-the-hospital Social Media @HumansoftheHosp and @HumansoftheHospitalPodcast Twitter - https://twitter.com/humansofthehosp Facebook - https://www.facebook.com/HumansoftheHosp/ Instagram - https://www.instagram.com/humansofthehospitalpodcast/
Grandma "Lolly", who's also a pharmacy professor, tells why there's nothing like the moment the nurse put her first grandchild in her arms. "There is a deep void. Just want to hug her. Aching For my granddaughter." This episode was produced in a partnership with Jefferson Covid Stories and Humans of Jefferson. None of the works represent the Jefferson Health System. You can find the stories at www.JeffersonCOVIDStories.com. Credits: Produced by Ben Meyers Outro Music by Javier Suarez Creative Commons. https://creativecommons.org/licenses/by-sa/4.0/ Subscribe at Apple Podcasts and anywhere podcasts are found. Apple - https://podcasts.apple.com/us/podcast/humans-of-the-hospital/id1210925865 Spotify - https://open.spotify.com/show/6XamNO96v8QUTyiIHFp4i3?si=TmYjS-BWTW24vWXBInRM6w Google Podcasts - https://podcasts.google.com/?feed=aHR0cHM6Ly9mZWVkcy5zb3VuZGNsb3VkLmNvbS91c2Vycy9zb3VuZGNsb3VkOnVzZXJzOjI4MTY2ODA4Mi9zb3VuZHMucnNz Stitcher - https://www.stitcher.com/podcast/humans-of-the-hospital And on Social Media @HumansoftheHosp and @HumansoftheHospitalPodcast Twitter - https://twitter.com/humansofthehosp Facebook - https://www.facebook.com/HumansoftheHosp/ Instagram - https://www.instagram.com/humansofthehospitalpodcast/
"When you have five people and only three doors, people end up in the closet or the bathroom on calls." A medical writer shares a haiku about the COVID-19 quarantine. She has her daughters at home in Philadelphia, but her son is in Nashville-- near his old neighborhood hit by a tornado the year before, and married to a surgical recovery unit nurse. The situation reminds her about laughs, her worries for him, her grandfather, and even September 11. This was produced in a partnership with Jefferson Covid Stories and Humans of Jefferson. None of the works represent the Jefferson Health System. You can find the stories at www.JeffersonCOVIDStories.com. Credits: Produced by Ben Meyers Outro Music by Javier Suarez Creative Commons. creativecommons.org/licenses/by-sa/4.0/ Available on Apple Podcasts and wherever podcasts are found. Apple - podcasts.apple.com/us/podcast/huma…al/id1210925865 Spotify - open.spotify.com/show/6XamNO96v8Q…BWTW24vWXBInRM6w Google Podcasts - https://podcasts.google.com/?feed=aHR0cHM6Ly9mZWVkcy5zb3VuZGNsb3VkLmNvbS91c2Vycy9zb3VuZGNsb3VkOnVzZXJzOjI4MTY2ODA4Mi9zb3VuZHMucnNz Stitcher - https://www.stitcher.com/podcast/humans-of-the-hospital And on Social Media @HumansoftheHosp and @HumansoftheHospitalPodcast Twitter - twitter.com/humansofthehosp Facebook - www.facebook.com/HumansoftheHosp/ Instagram - www.instagram.com/humansofthehospitalpodcast/
Happy Nurse's Week! This surgical ICU nurse had lots of plans in 2020: become a nurse practitioner, get married, and move. COVID-19 turned that upside down a bit. This was produced in a partnership with Jefferson Covid Stories and Humans of Jefferson. None of the works represent the Jefferson Health System. You can find the stories at www.JeffersonCOVIDStories.com. Credits: Produced by Ben Meyers Outro Music by Javier Suarez Creative Commons. creativecommons.org/licenses/by-sa/4.0/ Available on Apple Podcasts and wherever podcasts are found. Apple - podcasts.apple.com/us/podcast/huma…al/id1210925865 Spotify - open.spotify.com/show/6XamNO96v8Q…BWTW24vWXBInRM6w Google Podcasts - https://podcasts.google.com/?feed=aHR0cHM6Ly9mZWVkcy5zb3VuZGNsb3VkLmNvbS91c2Vycy9zb3VuZGNsb3VkOnVzZXJzOjI4MTY2ODA4Mi9zb3VuZHMucnNz Stitcher - https://www.stitcher.com/podcast/humans-of-the-hospital And on Social Media @HumansoftheHosp and @HumansoftheHospitalPodcast Twitter - twitter.com/humansofthehosp Facebook - www.facebook.com/HumansoftheHosp/ Instagram - www.instagram.com/humansofthehospitalpodcast/
This episode features Neil Gomes, Chief Digital Officer and Executive Vice President of Technology Innovation and Consumer Experience at Thomas Jefferson University and Jefferson Health System. Here he discusses the importance digital technology is in the patient experience, the future of digital health post-pandemic, and more.
A head and neck surgeon was pregnant-- and then coronavirus became a pandemic. She's fine, but her visits and fears have changed. This was produced in a partnership with Jefferson Covid Stories and Humans of Jefferson. None of the works represent the Jefferson Health System. You can find the stories and haikus at www.JeffersonCOVIDStories.com. Credits: Produced by Ben Meyers Outro Music by Javier Suarez Creative Commons. https://creativecommons.org/licenses/by-sa/4.0/ Available on Apple Podcasts and wherever podcasts are found. Apple - https://podcasts.apple.com/us/podcast/humans-of-the-hospital/id1210925865 Spotify - https://open.spotify.com/show/6XamNO96v8QUTyiIHFp4i3?si=TmYjS-BWTW24vWXBInRM6w Google Podcasts - https://podcasts.google.com/?feed=aHR0cHM6Ly9mZWVkcy5zb3VuZGNsb3VkLmNvbS91c2Vycy9zb3VuZGNsb3VkOnVzZXJzOjI4MTY2ODA4Mi9zb3VuZHMucnNz Stitcher - https://www.stitcher.com/podcast/humans-of-the-hospital And on Social Media @HumansoftheHosp and @HumansoftheHospitalPodcast Twitter - https://twitter.com/humansofthehosp Facebook - https://www.facebook.com/HumansoftheHosp/ Instagram - https://www.instagram.com/humansofthehospitalpodcast/
In this inaugural episode, social media guru, Austin Chiang, MD, MPH, of Jefferson University, joins me to discuss the importance of developing a professional social media presence. He also gives his take on where the field is heading and offers advice for early career physicians looking to get started on various platforms. Intro :10 How did you decide to develop a professional social media presence? :49 Were you involved in social media as an IM resident? 2:04 Should professional accounts be separate from personal accounts? 2:34 Do you think major associations have developed social media guidelines that may be outdated? 5:15 Can you talk about the #VerifyHealthcare campaign? 6:30 Do you encounter vulnerability or fear of posting something that may be misinterpreted? 9:48 Is there a standardized set of rules for physicians regarding what can and cannot be posted online? 11:30 Are you aware of any rules regarding posting pictures or videos from endoscopy? Are you required to get patient consent? 12:45 What are you working on at the Association for Healthcare Social Media (AHSM)? 14:25 Where do you think social media is going? Where’s the next trend? 15:32 Would you suggest physicians open Instagram and Twitter accounts and develop profiles on LinkedIn all at once, or take things slow with one platform at a time? 17:33 Physicians are busy. What tips can you provide for developing creative and thoughtful social media posts? 19:00 What advice would you give to early career physicians who are looking to take this next step into social media? 21:21 Thank you, Dr. Chiang 23:47 Austin Chiang, MD, MPH, is a practicing gastroenterologist, director of the endoscopic bariatric program and chief medical social media officer at the Jefferson Health System in Philadelphia. Follow him on Twitter @AustinChiangMD. We’d love to hear from you! Send your comments/questions to guttalkpodcast@healio.com. Follow us on Twitter @HealioGastro @sameerkberry
The adoption of Electronic Health Records (EHR's or EMR's) has been, like many healthcare solutions, a revolution, with implementations happening in an extremely rapid fashion. And there are no plans on it slowing down. We discuss whether the Electronic Health Record is structured to be the ultimate gatekeeper in the industry. And joining us is guest, Chris Notti, Chief Information Strategist for Jefferson Health System to dig into the good, bad, and potential of EHRs. Resources According to the Grand View Research group, the EHR market will total $33.41 billion —by 2025. The growth in market size indicates a dramatic increase. https://www.grandviewresearch.com/press-release/global-electronic-health-records-market There are visceral reactions to the use of EHRs. While many physicians understand the need for electronic health records, there are equally as many reasons why physicians detest the solutions they are required to use. In his article, "Why Doctors Hate Their Computers," Atul Gawande, MD and current CEO of the Amazon/Berkshire Hathaway/JP Morgan Chase initiative, shares his argument that screens are taking a toll on the physician/patient relationship. https://www.newyorker.com/magazine/2018/11/12/why-doctors-hate-their-computers In one of the largest IT contracts in the government, The Department of Veterans Affairs has taken the initiative of replacing its' legacy Vista EHR platform with the implementation of Cerner's solution. https://www.beckershospitalreview.com/ehrs/10-ehr-implementations-with-the-biggest-price-tags-in-2017.html Mindy discussed an article from the Wall Street Journal on a hospital bed manufacturer's adoption of sensors to enhance patient monitoring and notifications during a hospital stay. https://www.wsj.com/articles/hospital-beds-get-digital-upgrade-1544371200?utm_campaign=KHN%3A%20Daily%20Health%20Policy%20Report&utm_source=hs_email&utm_medium=email&utm_content=68184501&_hsenc=p2ANqtz-_MDNrZDw1PKUjTRyJQ6jcYTclYLZZAwI1ZbrgRb9HsIAGgqxRIqdqLVQx9beyIPnJlyre9jwnYsRatpbaKQHpRLi_4Kg&_hsmi=68184501 Ryan discussed a recent CMS report detailing a lower than expected growth trajectory in key US health expenditure categories such as clinical services and prescription drug services. https://www.cms.gov/Research-Statistics-Data-and-Systems/Statistics-Trends-and-Reports/NationalHealthExpendData/Downloads/highlights.pdf
The adoption of Electronic Health Records (EHR’s or EMR’s) has been, like many healthcare solutions, a revolution, with implementations happening in an extremely rapid fashion. And there are no plans on it slowing down. We discuss whether the Electronic Health Record is structured to be the ultimate gatekeeper in the industry. And joining us is guest, Chris Notti, Chief Information Strategist for Jefferson Health System to dig into the good, bad, and potential of EHRs. Resources According to the Grand View Research group, the EHR market will total $33.41 billion —by 2025. The growth in market size indicates a dramatic increase. https://www.grandviewresearch.com/press-release/global-electronic-health-records-market There are visceral reactions to the use of EHRs. While many physicians understand the need for electronic health records, there are equally as many reasons why physicians detest the solutions they are required to use. In his article, "Why Doctors Hate Their Computers," Atul Gawande, MD and current CEO of the Amazon/Berkshire Hathaway/JP Morgan Chase initiative, shares his argument that screens are taking a toll on the physician/patient relationship. https://www.newyorker.com/magazine/2018/11/12/why-doctors-hate-their-computers In one of the largest IT contracts in the government, The Department of Veterans Affairs has taken the initiative of replacing its’ legacy Vista EHR platform with the implementation of Cerner’s solution. https://www.beckershospitalreview.com/ehrs/10-ehr-implementations-with-the-biggest-price-tags-in-2017.html Mindy discussed an article from the Wall Street Journal on a hospital bed manufacturer’s adoption of sensors to enhance patient monitoring and notifications during a hospital stay. https://www.wsj.com/articles/hospital-beds-get-digital-upgrade-1544371200?utm_campaign=KHN%3A%20Daily%20Health%20Policy%20Report&utm_source=hs_email&utm_medium=email&utm_content=68184501&_hsenc=p2ANqtz-_MDNrZDw1PKUjTRyJQ6jcYTclYLZZAwI1ZbrgRb9HsIAGgqxRIqdqLVQx9beyIPnJlyre9jwnYsRatpbaKQHpRLi_4Kg&_hsmi=68184501 Ryan discussed a recent CMS report detailing a lower than expected growth trajectory in key US health expenditure categories such as clinical services and prescription drug services. https://www.cms.gov/Research-Statistics-Data-and-Systems/Statistics-Trends-and-Reports/NationalHealthExpendData/Downloads/highlights.pdf
It has officially been one year since the former Philadelphia University merged with Thomas Jefferson University to form a healthcare collaboration with a mission to enable lifelong learning. Host Dan Loney talks to Stephen Klasko, Wharton Alum and President of Thomas Jefferson University and CEO of Jefferson Health System, and Dr. Stephen Spinelli, Jr, Chancellor of Jefferson University about how they are forging this new path in education and medicine on Knowledge@Wharton. See acast.com/privacy for privacy and opt-out information.
Justin’s guest this week is Neil Gomes, the Chief Digital Of cer and Senior Vice President for Technology Innovation and Consumer Experience at Thomas Jefferson University and Jefferson Health System. The post Neil Gomes with Thomas Jefferson U and Jefferson Health System appeared first on Business RadioX ®.
Host Justin Barnes', aka @HITAdvisor, guest is Neil Gomes (@neilgomes), the Chief Digital Officer and Senior Vice President for Technology Innovation and Consumer Experience at Thomas Jefferson University and Jefferson Health System.