Podcasts about Rutgers University

Are you willing to follow the evidence wherever it leads? Revolutionary developments in biology, such as purpose, agency, and decision-making at the cellular level, are providing stronger evidence than ever before of a purposeful creator God. My guest, Dr. Sy Garte, will show how a reductionist view of life ignores new advances in science and why we need to look beyond the evolution debate. Come join the conversation and bring your questions! Sy Garte (PhD in Biochemistry) has been a tenured professor at New York University, Rutgers University, and the University of Pittsburgh; division director at the Center for Scientific Review of the National Institutes of Health; and interim vice president for research at Uniformed Services University of the Health Sciences. He has published more than two hundred peer-reviewed scientific papers and five books. Currently, Dr. Garte serves as editor-in-chief of the American Scientific Affiliation's (ASA) online quarterly magazine, God and Nature, and also as vice president for the Washington, DC, metro chapter of the ASA. He also served as a member of the board of advisors of the John Templeton Foundation. Dr. Garte converted to Christianity from an atheist family background, and he is now a certified lay servant in the United Methodist Church in Rockville, Maryland.

Dr. Tracey Shors is a Distinguished Professor in Behavioral and Systems Neuroscience in the Department of Psychology at Rutgers University, where she is also a member of the Center for Collaborative Neuroscience. Dr. Shors has more than 150 scientific publications in journals including Nature, Science, PNAS and Nature Neuroscience, and her research findings have been featured in popular publications such as Scientific American, The New York Times, The Washington Post, and on NPR and CNN. Her research efforts were recently recognized with W. Horsley Gantt Medal from the Pavlovian Society for the"noble pursuit of truth."Dr. Shors' research program studies how our brains learn, including how they learn to ruminate on trauma-related memories and how this process can interfere with our everyday lives, while making still more memories. Dr. Shors is also focused on identifying effective tools for reducing repetitive thoughts that reinforce our everyday traumas. Her popular press book, Everyday Trauma (Flatiron,2021), reviews the causes and consequences of trauma as well as the most effective treatments. It has been translated in six languages. Her brain fitness program, known as MAP Train My Brain combines “mental and physical” training with silent meditation and aerobic exercise to enhance brain health through effortful learning. To try out her free 6-week online course, sign up at maptrainmybrain.com.Dr. Tracy Shor's InstagramSupport the show

Stephanie O'Brien formed her company, Coach Client Connection, 13 years ago to help coaches and experts connect with the people who need their services. She grew up in Manitoba Canada. She says that as a child she had great difficulties in developing relationships with her fellow children. As she said during our conversation, she tended to be too clingy among other things.   She began writing at an early age and wrote her first full-length novel at the age of twelve. She has written 14 books, four of which she self-published. As she matured, she began connecting with writers online and found that she could create relationships with them. She then learned how to make others around her feel interesting and thus also began learning how to establish real relationships with others.   As she tells us, she also began meeting with coaches and others to improve herself and her self-esteem.   We talk quite a bit during this episode about coaching and how Stephanie has created a program to help coaches better interact with clients and others. She even gives us a free gift to help us learn how to choose and interact with coaches.     About the Guest:   Stephanie O'Brien, founder of Coach Client Connection, has been helping coaches and experts to connect with the people who need them since 2013.   Throughout her childhood, she struggled to make connections with others. As the kid who was always sending invitations to the other kids, and seldom being invited herself, she knows what it's like to feel invisible and unwanted.   She immersed herself in her writing, and completed her first full-length novel at the age of 12. She went on to write 14 novels, four of which she self-published as ebooks (she calls the rest “teenage practice”).   As she began to connect with other writers online, she gradually honed the art of building relationships by making the people around her feel interesting, wanted, and understood. She also sought healing through coaching and therapy, and experienced firsthand the transformations coaching can bring. This gave her a passion for helping coaches to share those transformations with more people, so those people can enjoy the same freedom, joy, and recovery from old wounds that she did.   Since then, Stephanie has spent over 10 years helping coaches to get noticed, connect with the people who need them, and turn their expertise into coaching programs that their clients can easily understand, implement, and turn into real results.   When serving clients, she draws on her decades of practice in writing fiction and nonfiction, her ability to see both the big picture and the little details, and her experience as a client of both great coaches and coaches who left her discouraged and disappointed. She also uses the relationship principles she discovered to help set coaches at ease, draw out more of their expertise than they even knew they had, and make the process of creating their programs easy and fun. Ways to connect with Stephanie:   https://www.coachclientconnection.com/ https://www.instagram.com/stephanieobriencoaching/ https://www.linkedin.com/in/stephanie-obrien-program-design/ https://www.facebook.com/StephanieOBrienCoaching   Free Gift: https://www.coachclientconnection.com/How-to-Pick-a-Coaching-Topic-that-SELLS/   About the Host:   Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.   Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards.   https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/   accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/       Thanks for listening!   Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!   Subscribe to the podcast   If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset .   Leave us an Apple Podcasts review   Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.       Transcription Notes:   Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.   Michael Hingson ** 01:21 Well, hello everyone. Welcome to another episode of unstoppable mindset. We're going to try to be unstoppable today as much as much as we can. Our guest is Stephanie O'Brien. O'Brien, good Swedish name Stephanie. I couldn't resist. It's a it's pleasure to have you here, and it's a pleasure to have all of you listening. Stephanie has been involved in coaching and connecting coaches and clients for 13 years now, my gosh, a long time, and we're going to learn all about that. And I know that Stephanie's got a lot of words of wisdom to talk about. So without further ado, as it were, let's get into all of this. So Stephanie, welcome to unstoppable mindset. We're really glad you're here.   Stephanie O'Brien ** 02:03 Thank you so much. I really appreciate you having me here. I'm looking forward to this,   Michael Hingson ** 02:07 and as I told Stephanie earlier, the rule of the podcast is you got to have fun. So, you know, we do our best. But anyway, let's start out with kind of the early Stephanie, growing up and all that. And you know, just to learn a little bit about you if we can   Stephanie O'Brien ** 02:22 sure, a big part of the reason why later came to have a focus on helping coaches connect with people was because for me, connecting people was connecting with people was really difficult. When I was young, I'd be the kid who on Saturday morning, I'd get on the phone at a call each of my friends one by one, only to be told that they didn't want to hang out. And I was seldom the one who got a call in return. So I had a really hard time connecting with people. Admittedly, I could be a bit clingy and boring, so I have to recognize my own faults and where I had to grow from there, but at the time, I didn't really know how to fix that. So yeah, I had a hard time connecting with people. Eventually, I started connecting with people through writing. I was a pretty prolific novelist. I finished my first novel when I was 12 years old. Terrible novel. Mom told me, Steph, don't delete it. And I tell her, no, no, it's so bad I'll never want to see it again. Mother knew best. I shouldn't have deleted it. But I went on to write 14 novels, four of which were good enough by adult needs standards, to Self Publish. And while I was doing all this writing, I started connecting with other writers, talking with them about their stories. I got very good at building relationships and asking the right questions to keep the conversation going, but I just kind of learned how to connect with people through trial and error. Though I've been still worked with some mentors to get better at it still. So now I use that experience, the writing experience, the ability to phrase things in a way that's easy to understand and connect with that experience. With building relationships, I help coaches to connect with more of their ideal clients now.   Michael Hingson ** 03:49 So have you always been in Manitoba? Yeah,   Stephanie O'Brien ** 03:53 I've always lived in Manitoba. Sometimes vacations are traveled outside if it always lived here, oh   Michael Hingson ** 03:58 yeah, lot of snow in the winter, oh   Stephanie O'Brien ** 04:01 yeah, it's been less severe lately, like it's in the last few years, we've had more 30 degree days in summer, fewer 40 degree below days in winter. But it still can get pretty cold.   Michael Hingson ** 04:14 Isn't that crazy? Well, but, and of course, some people say there's no such thing as climate change. So what do you do?   Stephanie O'Brien ** 04:20 You put out the pictures of me trick or treating as a kid versus me at Halloween this year, like I went from trick or treating in blizzards to walking on grass in November one. There's a difference.   Michael Hingson ** 04:33 Well, so you you went to school? Did you go to university? Or any of that? I   Stephanie O'Brien ** 04:38 was actually homeschooled, and I went to Athabasca University online, but I didn't take a full formal university education. Instead, I learned. I took courses from various coaches and business owners to learn how to run an online business. Wow, Peter, if you're gonna do a secondary education, you may as well learn from someone who's doing what you want to do, and to teach you how to do it   Michael Hingson ** 04:57 well. And as long as that, we're. For you that that's a good thing to do.   Stephanie O'Brien ** 05:01 Yeah, you've got to choose your education based on what you're trying to learn and what you're trying to accomplish. I don't like the cookie cutter model, or you got to get a college education because, yeah, learn what's relevant.   Michael Hingson ** 05:13 Well, I think there's value in college and or university, absolutely. And I went, I went to to the university, and I think for me, probably it was the best thing to do, because back in well, in 68 to 76 when I was at the University of California at Irvine, there weren't a lot of alternatives other than college for getting access to material, accessible stuff wasn't there. In fact, majoring in physics, my books had to be transcribed into Braille and and that that was a challenge, because professors didn't always want to provide information about what books they were going to use until as late in the process as they could, just in case a new book came out. And that that didn't work for me, and so one of the things that I learned was how to work with professors, and when necessary, use higher authorities than professors at the university to get them to provide what needed to be done. So that was that was useful, but the material wasn't accessible without me making a major effort. So probably college was would have been, anyway, for me, the way to do it. But obviously what you did worked for you. And so, you know, I figure it's important to   Stephanie O'Brien ** 06:29 just go to figure out what you want to do with your life, figure out what information or courses you need on that, and then, you know, pick the source that is most appropriate to provide it. It's there's no one size fits all,   Michael Hingson ** 06:41 no, and I agree. What do you do with people who say I don't know what I want to do with my life?   Stephanie O'Brien ** 06:48 Those generally don't tend to be our target audience, but I can help them in a few ways. I can give them a few questions that they can answer. You know, they can look at what is something that they really love to talk about can't get enough of talking about so they could study this forever. Is it something that they could you know, an area where they can help get results for people. Let's say they are really into relationships. They're fascinated by human relationships. Can they help people to communicate better? Can they help people to find better, healthier partners? Can they help them to avoid common conflicts with other people? Or, you know, what's a problem that they've solved for themselves, that they've healed in their own life. You know, maybe they had a really rough cancer journey and found out, you know, what went wrong, what went right, what could have gone right more to make it easier for them. Now, I know one person who she got through breast cancer and now teaches other people how to navigate that journey a lot more smoothly than what she experienced. Yeah. So, yeah, I encourage people to, you know, look at their lives. Look at what you do for free, if you had the option, if money wasn't an object, what fascinate? See what you're passionate about, and just see, is there a way you can use that to make other people's lives better?   Michael Hingson ** 07:54 Well? And that makes a lot of sense. And we, we all should do a whole lot more introspection and analyze what we do and and even ask ourselves why we do it, because we we tend to just move ahead and do stuff and we don't think about it. And the other part of what happens as a result of that is that we try to control everything that we do, we don't think about what we're doing, and we're a lot more afraid than we should be, and then we need to be, if we would only take the time to really be introspective and learn what is it that really is going on? Why do I feel this way? And as you're pointing out, what can I do about it? But if we really take the time to analyze. Then we figure out somewhere along the line, you don't need to worry about what you can't control, just focus on the things that you can and your life is a whole lot better anyway. Oh yeah,   Stephanie O'Brien ** 08:54 yeah, at Holyoke, give me the strength to control, our strength to change what I can the grace to accept what I can't, and the wisdom to know the difference, yeah,   Michael Hingson ** 09:02 well, and the reality is that one of the things that I talk about a lot is the mind's a muscle, and you need to develop it whoever you are, and the best way to do that is to think about what you do. I've learned that I'm not my own worst critic, I'm my own best teacher, and that's the way it should be. But I have to be open to learning and letting me and my inner voice teach. But if I do that, then I'm oftentimes, as I think back on it, very amazed at what I suddenly discovered that I didn't know before because I wouldn't take the time to think about it and study it.   Stephanie O'Brien ** 09:40 Yeah, we can get so busy, so caught up in our day to day lives, so ingrained in our routine. Sometimes it can be challenging to rattle ourselves out of that, and sometimes we need another set of eyes, or someone asking the right questions,   Michael Hingson ** 09:53 yeah, and then, and we need to take that time so. So for you. You, you studied, you worked with people. And so you what? Well, what kind of jobs did you have early in your your job world? Or did you always coach?   Stephanie O'Brien ** 10:12 Um, my first jobs, that was actually a waitress for a restaurant my mom owned, along with a couple other people. They were going to run the restaurant along with us. They were going to be the main ones owning the restaurant, and then they just kind of ditched us and left us with a restaurant we didn't know what to do with. So I was a waitress there for a bit before we sold the building and moved on. Then we tried owning rental properties for a bit, and honestly, no, never again. We were not cut out for that. It   Michael Hingson ** 10:34 was terrible, scary thing. Yeah,   Stephanie O'Brien ** 10:37 yeah, it's done. I can still lose like I'm fine with being responsible for me. I don't need theory to be responsible for me and all the tenants who call me during supper to mediate between their fights. Yeah,   Michael Hingson ** 10:50 this only so many hours in a day, and people need to take responsibility for themselves. So I hear you. So what did you do after that? That   Stephanie O'Brien ** 10:57 was after that that we started getting into coaching. You I'd been writing novels for pretty much as long as I could write, and I was going with mom. She was becoming a coach. She was studying under Mary Morrissey, so I went with her to learn how to use my fiction writing skills for business. And I started studying under Brendan Norman and then Ted McGrath. And yeah, they it was actually Brenda Norman who introduced me to the world of writing for marketing, and, you know, knowing how to focus on the results that people care about instead of the process that they don't really care about, how to phrase things in terms of the actual experiences that they long for, instead of just giving dry, vague descriptions issues kind of my gateway To the world of marketing.   Michael Hingson ** 11:37 So you you really, essentially came by the whole concept of coaching pretty naturally, by by just the the evolution of of what you did, which is pretty cool. How about your books, though, are, are any of them still available for people to get?   Stephanie O'Brien ** 11:56 Yeah, got four novels on my website. It's Stephanie O'Brien books.com where I host my novels, my short stories, my comics, my art, basically all my creative stuff that isn't coaching. And I've also got one non fiction book, one month program builder up on my website. I have written another one tell people with their marketing message, but that one needs to be updated. I'm planning to update and republish it eventually, but it just hasn't been   Michael Hingson ** 12:20 a top priority. So have you published all of your own books? Or have you worked at all with traditional   Stephanie O'Brien ** 12:26 publishers? It's all been self published. A lot of the traditional publishing route just seems like too much of a pain for them, still expecting me to do Mark most of the marketing. Yeah,   Michael Hingson ** 12:35 that's one of the things that has happened, is that publishers tend to not do nearly the marketing that they used to, which is, which is fine for those who really do know how to market, but there is also value in publishers doing a lot more to help than I think probably a lot of them do, but it's the way the world is going that we've we are so steeped in social media and everything now, people think that's the only way to market and it's not.   Stephanie O'Brien ** 13:06 Yeah. Anytime someone says their way is the only way, I immediately get suspicious, like they instantly lose credibility. There are so many different ways to market yourself and grow a business. The important thing is finding a way that works for you. Yeah.   Michael Hingson ** 13:21 And ultimately, one of the tests of whether it works for you is whether you see results or not. But, but true, it is still there is not just one way to market or sell for that matter,   Stephanie O'Brien ** 13:32 yeah, and if you're not having fun doing it, you know, it's kind of like your podcast, if you're not having fun doing it, especially because, yeah, I found that if I try and commit to a marketing method that I just really hate doing, I will struggle every day to get it done. I'll wind up procrastinating, I won't do it as consistently as I should, and I won't get results. So yeah, when you're choosing your marketing method, you gotta pick something that even if you're not totally ecstatic about it, you at least enjoy it enough that you can do it consistently   Michael Hingson ** 14:00 well, and you may discover later that you really do enjoy it, and that's that's part of it. We don't always necessarily know everything in our own minds the way we ought to. But if we, if we keep looking and we keep trying things and we find something, well, this is working. I'm not a great fan of it, but 10 years from now, you may discover that you learned a lot and you really love it.   Stephanie O'Brien ** 14:23 Yeah, you can always just experiment with it. You'll give it a 90 day shot it, don't. You don't want to just poke at it and then go, Oh, it didn't work instantly. But, you know, give it a be a good old college try. Give it a 90 day genuine try. And if you're really hating it, if it's not getting results, be willing to let it go. If it's getting results, if you're enjoying it, keep on going, working on refining it   Michael Hingson ** 14:42 well. And if you're getting results and you don't enjoy it, then it's probably worth exploring. Why don't you enjoy it? Yeah, that might be very telling also.   Stephanie O'Brien ** 14:53 And if it's something that can be outsourced, then you might want to look at outsourcing. Actually, it depends on the nature of what it is you.   Michael Hingson ** 15:00 Yeah, there is that. But if it's working that that, in of itself, is something right off the bat. Yeah, you   Stephanie O'Brien ** 15:06 don't want to ditch what's working unless you got something better to replace this.   Michael Hingson ** 15:10 That's that is always true. Well, so anyway, so you started studying, and eventually, when did you start your your business, and start coaching, seriously.   Stephanie O'Brien ** 15:24 Um, see, I kind of, I was kind of half probably coaching, partly writing for people, as early as 2013 that's where I got my start. And then just kind of gradually got more and more into coaching, as opposed to writing for people. So of course, even the other process of writing for people still involves a certain amount of coaching, because you have to help them understand, Okay, here's why I'm doing it this way. Here's what we need to communicate. Here's what you need to communicate as a follow up afterward. So there's a certain amount of coaching involved in that too, but it's been the last few years that I've shifted my focus more fully to helping people create their coaching programs, as opposed to, you know, writing marketing materials for the programs they already have. Now,   Michael Hingson ** 16:00 you've written a number of fiction books, right? Tell me about that that I'm still trying to figure out how to write a fiction book   Stephanie O'Brien ** 16:10 for me. Most of the time. It starts with me having a few ideas for scenes or relationships, etc, and then spending the rest of the time trying to justify their existence. Like here are a few really great scenes, and now I need to figure out all the other plot points that lead to this moment the books I've published so far. One of them is called cat girl roommate. It takes the concept of a cat girl, except that instead of being the stereotypical sexy cat girl, she's a cat girl who actually acts like a cat and thinks like a cat. I've owned cats pretty much as long as I can remember, so I just took a whole bunch of their ridiculous shenanigans, and put them into this one cat girl, like, how she'll, you know, the her roommate who's taking care of her, he'll make the same meal for both of them. But she doesn't want her. She wants his. It's the exact same thing, but she's sure that his is better. Such a cat thing to do another it's called a heroic lies. It's, um, kind of a dark twist on the superhero genre, where you've got this villain who keeps on kidnapping people, keeps on trying to fight the hero, except that there seems to be nothing in it for him. It kind of explores that whole Why is the villain putting so much into the fighting the hero instead of making his own life better with his own genius, and kind of puts dark twists on it? Oh, shoot. That's why.   Michael Hingson ** 17:20 Cute. Well, and speaking of cats, see who I have on the back of my desk chair here. Yeah,   Stephanie O'Brien ** 17:28 I noticed him moving around. But enough, I got one sitting in a chair right over there.   Michael Hingson ** 17:32 Well, stitch usually isn't in with me, but our house is being cleaned, and so her bed is is under attack, as far as she's concerned. So, so she came in here, which she usually does, and she'll just stay up on the chair. She's fine,   Stephanie O'Brien ** 17:48 yeah? My cat tape laundry day sometimes I finished, you know, laundering the sheets and making the bed. Okay, Brandy, your bed is ready.   Michael Hingson ** 17:56 Yeah? Well, stitch, stitch copes pretty well. And then there's my guide dog, Alamo, who's down on the floor. You can't see him, but he's he's down there and quite content. But stitch seems to be pretty well. She moves around a little bit, but she's planted herself on the back of the chair. And I didn't even think about it when I bought this desk chair to get something wide enough so that she could be on it, but it's worked out really well.   Stephanie O'Brien ** 18:23 And yeah, she seems very cozy and   Michael Hingson ** 18:25 content she is. And for those who don't know, stitch is my, my main coon rescue cat. We've had her now for 10 years, over 10 years. So since the bed is is being made and washed and all that. Then she's in here and she's fine. She'll get bored eventually,   Stephanie O'Brien ** 18:47 Hey, as long as she isn't wandering around screaming, as mine sometimes does.   Michael Hingson ** 18:50 Yeah, yeah, that's the big issue. Well, so you you got into this whole business of of coaching, and how did you start or working with her? How did you decide to start working with other coaches and coaching them in terms of dealing with clients and so on. While   Stephanie O'Brien ** 19:11 I was accompanying my mom to all these the training events, I just started falling in love with coaches and coaching. I saw all these amazing people who are trying to be their best selves, live their best lives, break free from their old patterns and beliefs and ways of being, instead of just being ruled by them their whole lives, and trying to help others to do the same. I just fell in love with it, of the idea of the ripple effect I could make by helping these people. I also became a client of some coaches, and I found it was really it really changed my life in a lot of ways, like helping me to overcome the emotional difficulties from that childhood I described, where people didn't want to be around me, where I couldn't make friends seeing the change it made in myself. I wanted to help more people to experience those transformations, and I wanted to help the amazing coaches who were making such a change to have more success and joy in their own lives, too. Yeah. But you know, as I was interacting with them, I found that I think they were in some ways, kind of too educated for their own good, because they say stuff like, I help you shift your paradigms. And I think I might have mentioned that earlier, but yeah, they they didn't realize that these things that had so much meaning for them wouldn't have the same meaning for someone who didn't have their training. So, you know, they here shift your paradigms, and they can instantly mentally connect it with a result, whereas the lay person here is that they can kind of speculate about the result that they don't immediately look up and say, Yes, that's the exact change I need in my life. But I was kind of the universal translator from Star Trek, helping them translate their coach speak jargon into layperson's terms and into the terms of here's what the people actually want.   Michael Hingson ** 20:42 If you were to define it, what would you say is the definition of a coach? What is a coach?   Stephanie O'Brien ** 20:50 I'd say it's somebody who that works. Doesn't just put a training program for someone to go through on their own pace. It actually works directly with the person. You're helping that person find the answers that they need, helping them to work through their own minds, their own circumstances, their own desires, and helps them ask the right questions is someone who helped them to figure out their own life or some specific aspect of their own life. They don't just give education. They also receive what the client has to say, and help the clients to work through it and understand it.   Michael Hingson ** 21:21 Yeah, I once heard a definition the difference between a coach and a therapist, mainly is that a therapist helps you find the answers, but the therapist knows the answers and can give you the answers, but a coach guide you, because you're the one who really has to discover the answers and figure out what it is that you need to deal with. So the coach will guide you and help you discover, but you have to be the one to do with the coach doesn't necessarily know nor provide the answers.   Stephanie O'Brien ** 21:56 Yeah, and when I'm working with coaches, that's definitely the case where you know they're the subject matter expert on whatever they're trying to teach on. I'm just the person who knows which questions to ask to draw out their expertise and help them to share it in a more effective way and to come up with it. Or you could draw it out of hiding in a more efficient way, instead of spending weeks trying to figure out what to say. Yeah.   Michael Hingson ** 22:19 So in general, what I you've talked about a little bit, but what are some of the challenges that you first saw in dealing with coaches when you first started?   Stephanie O'Brien ** 22:29 Well, there was the one I mentioned, where they didn't really know how to explain their services in a way that resonated with people. You know, they talked about the process they took them through, or the amount of content they were going to give them, or the amount of time they were going to spend with the person. Thing is, you're asking for a bunch of a person's time. That's not a selling point. That's a chore. You're you're going to spend five hours of your weekend on this. That's an anti selling point by helping if they one of those challenges then was, you know, not knowing what it is that their clients really want and addressing that. Another is time. Is a huge issue, I think, in the business world in general. So a lot of people struggle to find the time to create their coaching programs, or what time they have they don't use it officially, because they don't have a system for quickly and easily drawing out all that content and organizing it. Another is money. A lot of coaches are having trouble finding the right clients, connecting with them, conveying the value of their products and services to them, so that they actually go get those clients and get the money. So those I find, are three of the big challenges that coaches run into.   Michael Hingson ** 23:31 Yeah, I can say, having observed a lot about it, that a lot of people seriously undervalue or don't recognize the value that they bring, and so as a result, when they're creating courses or coaching or whatever, they undersell and don't charge what they're necessarily really worth. And there are reasons to avoid that and really charge what you're worth, but you also have to learn how to do that and learn how to figure that out. But people do tend to sell themselves short way too often.   Stephanie O'Brien ** 24:13 Yeah, when you're really immersed in your own expertise, can be so easy to start feeling like what you know is common knowledge, when in reality, it's stuff that a lot of people don't know. And even if they know some of the surface stuff, they don't know the same kind of depth as they don't know it in the same kind of depth as you do. Now, I've actually got exercises I take my clients through so they can kind of remind themselves of the depth of their own expertise and how much they know that their clients don't know. I'd be happy to share that if you want. Sure. Yeah. And for those of you who are listening, I hope you've got something to write this down and record this so I'm going to walk you through this exercise. Not only does it help you to really boost your confidence in your own expertise, it'll also help you come up with a ton of content for your coaching programs, your training programs, your content marketing, podcasts, newsletters, social media, posts. So, so yeah, definitely be ready to take notes on this. So your first step is to figure out what are the things that you can help people with. You know, just write it down in broad categories. Maybe you could say, I help them with marketing, with JVs, with getting referrals. So you put those broad categories, kind of break them down by the results. What are the results that you can help people get then pick one of those results. I like to use the example of a relationship coach who helps a single men to meet and marry the woman of their dreams. So the result is that this person has a loving marriage with the woman of his dreams, but right now he's single and lonely and doesn't know how to approach women. So then for step two, what you do is you'd write down the steps that you take your clients through, preferably in chronological order. I know not everyone can do chronological order, because some processes just don't happen in a specific timeline or a specific sequence, but if you can do it in chronological order, it's best to do so. So the steps that you'd write down say you're this coach you could write down, helping him to figure out what kind of woman he wants to meet, helping him to figure out where these types of women might hang out, how to approach her, how to have a conversation, how to get a first date, how to see if, how to conduct himself on that first date, and see if she's the kind of person he wants to keep dating. How to get a second date, if he wants and so forth. So once you've written down all these steps in chronological order, pick one of those steps and break it down further, this is where you really start to see the depth of the expertise that you have. So step one was figure out what kind of woman you want to meet. So you could ask questions like, what kinds of experiences do you want to have with your partner, and what kind of person would want to have those experiences with you? What kind of experiences do you not want to have, and what kind of person would give you those bad experiences? What kind of positive experiences have you had in the past that you want more of you if you need help to figure out what you want? Does Do you want a partner who wants to be a homemaker or a career woman or a business owner? Do you want a partner who wants to have kids with you, or who I'd rather stay childless? Does give them really specific questions that they can ask themselves to better understand you know what they wanted to better understand how they can go about this. And if you want to give them instructions for how to do something, make those instructions so specific that if an alien never even heard of your subject of expertise before were to read the instructions, the alien would know exactly how to do it. You don't feel like those software developers who go, okay, just click on this tab, this tab and this tab, okay, but how do I get to that tab in the first place? Don't assume that your clients know how to do the first few steps. Some of them will some of them won't. You don't want to leave that second category behind. And you can also look at what are the best practices they can use while doing this. What are some common mistakes? What are some examples you can give them of people actually doing this. And by doing going through this exercise, you can really get a clear view of just how much depth and detail you know about every single step in this entire process. And when you really break it down, every single step that goes into the process has so much nuance, so much detail, so many things that you could teach them, so many nuggets of wisdom you probably have that you might have even forgotten since it's become so second nature. I encourage you to do that exercise and remind yourself what an expert you are and come up with a huge amount of content at the same time.   Michael Hingson ** 28:22 Right? And then what happens? So   Stephanie O'Brien ** 28:27 what happens next? Of course, depends on what you're trying to accomplish. You know, if you once you've done this exercise, if you're trying to create a coaching program, you still need to figure out how you're going to deliver it, whether it's in group coaching calls one on one, a hybrid, or if you want to make a training program as opposed to a coaching program, you need to figure out how to price it, how what kind of posting software you want to use to deliver it. Those are some of the steps that come after. And of course, you need to figure out how to sell it, how to market it in a way that works for you   Michael Hingson ** 28:59 well. So coaches are human, like, like everyone else, at least, that's, that's the theory. And so you observed coaches having challenges. You've observed people not necessarily dealing with discovering the things that they should discover in order to be able to coach or to to progress. How do you find or how do they overcome those challenges? What do you do to help them overcome those challenges?   Stephanie O'Brien ** 29:31 It kind of depends what the situation is that's preventing them from progressing. So yeah, my first step would be, of course, to talk with them and figure out, Okay, what's stopping you from progressing? Is it that you feel you don't know enough to create a coaching program? In that case, let's see how we can draw out more information from you. Is it that you have too much information and you don't know which information to put in each offer because you don't want to try and shove it all in the same offer? It's just going to get cluttered, and people will feel it ripped off if they're paying for information they don't need. That might help them figure out if they. How many offers Do you want to make? What information goes into each offer if they're having trouble with time in my program, creation Made Easy. Course, the first thing I do with people is actually look at their schedule and figure out, okay, what are your priorities? What needs to be in your schedule, what can be paired out? Where can we make time to actually create your coaching program? So those are some examples of how I help people with some common challenges.   Michael Hingson ** 30:24 Do you find a lot of resistance people don't want to, or think they don't want to overcome the challenges because they don't really exist? Do you see a lot of that kind of challenge and that people just resist because they're really not thinking in as I put it, being introspective.   Stephanie O'Brien ** 30:44 I'd say one of the biggest challenges I find people run into that stops them from working with me is they want to do it on their own. And some people can do it on their own, but others wind up working on it for weeks on end. You say, Oh yeah, I'm working on figuring out this content. Then weeks later, I follow up, hey, how are you doing? I'm still working on it. We could have had it done in 60 to 90 minutes. Here, just one call with me, 60 to 90 minutes, and that could have been done. Yeah,   Michael Hingson ** 31:10 well, that's your expertise that brings that. And the result is that, again, people aren't thinking it through, and so the result is that they they continue to go in circles and not necessarily move to where they ought to be as quickly as they should. But at the same time, there's only so much you can do, because you can't force people to listen.   Stephanie O'Brien ** 31:39 Yeah, all I can do is, as with any business owner, work on getting better and better at communicating my value and helping people see why they're better off working with me.   Michael Hingson ** 31:47 Well, that's an interesting point. It's as much a learning experience for you, isn't it?   Stephanie O'Brien ** 31:55 Yeah, absolutely. Anytime you're finding that people aren't really responding here to your messaging, you need to look at your messaging or the way you're presenting it, and see, okay, Where can this be improved, and even if your messaging has been working, you know, things can shift to trends can shift. People can get overloaded on a certain amount of certain type of messaging. So you need to be prepared to adapt and to listen to people and see how their needs and their preferences are evolving.   Michael Hingson ** 32:19 Yeah, and I you, you bring up a really good point that I like a lot, and that is that things may be working. You may be doing something well, the question is, can you do it better? And I think that's a question that we should always be asking ourselves, can I even improve what I'm doing that takes humility to be able to ask that question. But it is still true. It's something that we should do, and that is really look at by doing this the best way I can. Can I improve it? And of course, that is something that you as a coach brings to it as well, because sometimes, if they consult with you, they can find out that you may approve of what they're doing, you may like what they're doing, but you can come up with other solutions that are even better. I love the whole idea of collaboration, and we don't. We don't see nearly as much of it as we should, and I think way too often, as you point out, people just want to do things on their own, but none of us are really an island.   Stephanie O'Brien ** 33:27 Yeah, I've had lots of mentors who helped me to get where I am, and I'm still learning from other people as I go, it   Michael Hingson ** 33:35 gets to be a real challenge. And again, you can't force people to do things that never is going to work. So you can't necessarily do that. And   Stephanie O'Brien ** 33:45 I hate that sales tactic where you try and force or bully someone into it, go run to the bathroom room and buy my stuff, or else you're going to be a failure in business forever. I am so over that, and if someone tries to pressure me into it, that tells me that they care more about their agenda than they care about me, and then they don't respect my boundaries in that point, their odds of making a sale pretty much hit the floor and start digging.   Michael Hingson ** 34:06 Yeah, you know, I learned a long time ago that people who really sell and do it well recognize that what they truly are are educators or counselors. You don't force people to do things. You need to really look at what a person needs and wants, and if you've got something to help them, then you you bring that into the conversation, but you don't, and you shouldn't force people. I've had so many situations where I sold a product and the product that I well, I should say I wanted to sell a product, but my product wouldn't necessarily do what the customer really needed. There were issues, whatever they are. So what am I to do? I could try to just continue to push our product on them, but I know that in the end, that's going to backfire. It's. Not going to work, people are then going to hate me or resent me, and they're never going to want to do business with me. So it's important to not push something that doesn't work. But I also took it a step further, more than once, which is to say, here's what will work, even though my company doesn't happen to have it, and when you really develop that level of trust by being honest with someone and pointing out this is what really works in the long run, that's going to earn you a whole lot more than you would have ever gotten any other way.   Stephanie O'Brien ** 35:34 Absolutely, it can make you more of a go to authority. I mean, people need something. They can come to you, even if it's not what you offer, you may not be the provider, but you know the provider, and it helps to foster good relationships with other business owners. If you have people that you know is trust and can refer to, I recently sought out a grant a person who's an expert in Grant. I've noticed her on a networking event, and I'm not really looking for a grant myself. Don't have much interest in grants at the moment, but I've had a few people for some reason, approach me and ask me, Hey, can you help me get a grant? No, not remotely. And you know, the first few times I had nobody I could even refer to, I tried to find some people who I could refer to, but couldn't really find anyone appropriate. So I finally find this one just, Oh, thank goodness you actually help people to find grants. Like these people wanted me to help them find a grant. Never mind, apply for it. Find one in first place, and I can't do that like I could learn, but I don't want to. But then here's this person who specifically teaches people how to do it, though, even though it wasn't my expertise or even something I needed, I sought her out just so I'd have that ability to refer people next time.   Michael Hingson ** 36:36 Well, that's pretty important to be able to do. I in my case, I'm thinking of a particular incident where we, I and a sales guy, one of my sales people, who had set up an appointment to go see a customer, and they wanted his manager to come, which was me, and we went. And I'm unusual anyway. I mean, how often do you see a blind sales guy coming in, holding a laptop projector and doing other things like that. And I actually did the presentation, and I also happened to be very technical, and so I asked a lot of questions, and learned that our product wasn't going to do what these people needed. But by the time we were done with the whole presentation, I said, and you can probably see our product won't do what you need, and here's why. But then I did, and that's the first time I really did it. I took the next step and said, but here's a company, and here's what product really will do exactly what you need, and here's why. The result of that was that two weeks later, we got a call from the same company saying we really took what you said to heart, and now we have another project. And because of everything you taught us, we know that what you have to offer is exactly what we need. Just tell us what it's going to cost, and we will order it today. We're not even going to put it on for bid, and that's what trust is all about,   37:59 absolutely,   Michael Hingson ** 38:01 and it's, and it's so exciting, but it's, it's unfortunate that all too often, people don't really look at the whole value of developing that trusting relationship, and that's got to be a volitional part of whatever you do in coaching, or anything that we do in business, or anything in our lives?   Stephanie O'Brien ** 38:21 Yeah, I've had too many people try and pitch me without first, building that trusted. And even if it's a free thing, like a free webinar, there's no such thing as free, yeah, even a free webinar still costs time that I won't get back. So it's like and see when COVID just comes crashing into my inbox. Pitch first that tells me they care a lot more about their agenda than they do about me, especially if it's something that's clearly in applicable, like, No, I am not going to join your group for single mothers. I've never had a kid. I mean, granted, I have this cat, and she is kind of a toddler, but I've never had the kind of kids you teach people to work with.   Michael Hingson ** 38:54 Yeah? So you've, you've never had kids yet.   Stephanie O'Brien ** 38:58 I'm not really planning to have already got cats.   Michael Hingson ** 39:00 Yeah? Have you gotten married? No, so you're not even in that but you've got cats. Well, that's fine. Now, when my when my wife and I got married, we decided that we were going to have kids. She was in a wheelchair her whole life, and she said that she was concerned it would have too much of a bad effect on our body. And what we decided to do, in addition to having dogs and cats, was to welcome nieces and nephews into the house, because we could kick them out at the end of the day, and that worked out   Stephanie O'Brien ** 39:31 really well, yeah, just hop them up on sugar and send them back. Yeah, that's what my grandparents did,   Michael Hingson ** 39:37 yeah. Well, worked for them, right? Yep, you seem to be surviving as a result. Well, I didn't die. Yeah, you're still you're still coaching. So that's pretty cool. Well, let me ask you this, if I can, if someone is thinking about being a coach or selling their expertise, how do they determine. Or how can you help them determine whether they're really qualified? Or how can they decide that they're qualified?   Stephanie O'Brien ** 40:07 I'd say the big thing is just to ask yourself, can I consistently get people results in this area? Now, obviously that depends on the other person actually doing the work to get the results. But do you know how people can get results in a specific area in a repeatable, reliable way. It could be anything from your relationships, improving your relationships, improving your health, improving your business, and it doesn't even have to be the whole journey. As long as you can help people take one significant step, you can help improve their lives, like even if you can't help a person go from single to married, if you can, say, Help married couples to stop having a specific type of argument. And for that matter, the more specific the problem you solve, the more people who have that problem. I want to see, oh, that's exactly what I need you. I don't need this generic relationship advice. I need relationship advice. I want this thing in particular, like, think about when you're, say, having a technical issue, and you want to say, let's say last night, I was looking for how to widen the navigation bar in a WordPress site, and I see all these results for you, how to improve your navigation bar, how to make a navigation bar, how to change a navigation bar. No, I just want it wider. The only result I'm interested in clicking on is how to make it wider. It's the same thing with your customers. You know, the more specific the result you can help them to get, the more the people looking for it are going to say that's exactly what I need. So don't assume that you're disqualified if you can't help them with their entire journey. Just focus on what is one big result that I can help people get. If you know how to get that, help them get that result, then you can help them to do that,   Michael Hingson ** 41:42 and it might also be that you do what you can do. But again, like you said about the lady who you've met who does grants, you can also get people in touch with other people who may be able to augment the successes or the results that you've already achieved, who may be able to do it better than you? So that you create essentially a teaming approach, even though each of you are working individually to help this individual? Yeah,   Stephanie O'Brien ** 42:10 absolutely. And you can do it kind of sequentially or concurrently. You could have someone be offer a guest module in your coaching course, if you say, you help people with nine steps out of 10, but it's one step in the middle. Isn't your expertise that you can have a guest expert come in and present in your course. Or if you help them with one step of the journey, but not the subsequent step, once they're done working with you, you can refer them to somebody else. Or if they're not ready to work with you, let's say you help people get on stages and present, but they that only really works and can be monetized if the person has something worth selling to sell. So if you meet someone who wants to get on stages but has nothing worth selling, though, you could refer them back to me, and I could get them ready for your services,   Michael Hingson ** 42:52 right? It's a process. And again, a lot of people don't think they're they're capable of selling. They they don't have the self worth, or don't think they have the self worth. And even the whole concept of this podcast, as I've said to many people, one of the main reasons that I love doing this is I get to show our audience members that they're more unstoppable than unstoppable than they think they are. And whenever I hear someone say, I learned this from this particular podcast, and it really showed me how I can be better than I thought I was. That doesn't get better than that. Oh yeah. And even   Stephanie O'Brien ** 43:35 if you're just starting out, just starting out, can actually be kind of a superpower, as I was mentioning earlier in this interview, people can get so ingrained in their own expertise, it can become so second nature. They forget what other people don't know, which can result in overly broad or vague explanations. Like I've seen some mindset coaches saying stuff like, notice what stories you're telling about the telling yourself about this situation, or notice what limiting beliefs you have well, if not, unless you're trained for that, you're not going to notice what the story or what's a limiting belief versus what's just a fact. You don't know how to tell the difference. So that's an example of how a coach who's really in their own expertise can totally forget that other people don't know how to do what they do. For someone who's just starting out and who remembers the very vividly what it's like not to know these things. It's less likely to make that mistake, more likely to be able to put themselves in the client's shoes, understand what the client does and does not know, and explain it in ways that a person who's new to this can understand. I thought to say a more seasoned coach can't do that, but there is that risk that they'll forget. So if you're just starting out, it can be just easier to relate to people who are also starting out and who are just a step behind you.   Michael Hingson ** 44:44 How do you teach people who are clearly experts in what they do, but who have forgotten that they weren't always experts in the people they're dealing with aren't experts? How do you teach them to go back and recognize. Recognize that and remember those things that they've clearly forgotten that would make them so much better, because they could then relate better to other people,   Stephanie O'Brien ** 45:08 mostly by asking questions. Do I kind of come at it from the standpoint as if I was their client? Okay, you just told me to do this, but how exactly do I do it? What are the exact steps I need to take, or what questions can you ask me to help me to figure this out. Now I basically act like I was there. We don't necessarily role play, but I do ask questions as if I was their client and didn't know how to do this thing.   Michael Hingson ** 45:30 Yeah. What do you do to help the person who's say, fairly new to coaching and doesn't think that they're good enough? And how do you teach them to recognize that really maybe they are or or maybe they'll discover that they're really not. But how do you how do you deal with that?   Stephanie O'Brien ** 45:50 Um, I take one of the things I do is I take them through that exercise I did earlier with you. Write out the list of steps you take. Break it down into sub steps. I often remind them how being new can be a superpower. I also invite them to look at the results they've gotten for themselves and other people in the past. Have you healed this issue in yourself? Have you helped yourself to lose weight? Have you helped yourself to raise your kids better? Have you helped yourself to improve your health? Or have you helped other people? Is this something that other people come to you for advice, and have those other people gotten results from working with you. Now, if you've never really gotten results for yourself or for other people, then you might want to make sure that you're able to actually get those results before try to teach people, because if you don't know how to get the result, then you're really not qualified to coach but if you can get the result, then you know how you got the result and can replicate that process with other people, then you are ready to coach people. You are ready to help them to do what you know how to do. One of   Michael Hingson ** 46:46 the things that I have always done when I hire new sales people, or even today, when I'm talking to people who are fairly new and something that they've decided to explore, take at least a year and be a student. You should always be a student, but especially for the first year, play the student card. Don't hesitate to ask questions. Don't hesitate even to ask your customer questions, because the more you ask, the more you'll learn. Because mostly people really want you to succeed, and they want to succeed, and you're bringing something to the party, you may need to figure out what it is, but if you start by being a student, then you're really at least half the way there to figuring it all out.   Stephanie O'Brien ** 47:35 Yeah, absolutely. And you know, having a podcast can be good for that. You can interview people and get there to share all this free information, and they get exposure. You get free information, you get content to share with your audience. It's a great way to open doors.   Michael Hingson ** 47:49 Well, it's true, and you know, in the it works both ways, because hopefully, for example, when I ask questions or we're talking about different subjects, hopefully you get something out of it too, and that's, that's what makes it really fair,   Speaker 1 ** 48:05 that's important to have win wins, yeah,   Michael Hingson ** 48:08 well, so clearly, you know, we're dealing with a lot of different kinds of environments, and you're dealing With a lot of people. What about the person who doesn't think they have the expertise and so they're reluctant to charge more or charge what they should be charging? I think I probably know the answer to this, but I'm going to, you know, ask anyway, what do you how do you help those people recognize, let's assume, that they do have the expertise to expertise, but they don't think they do.   Stephanie O'Brien ** 48:44 One thing I can help them to do is look at the results they get and see just how valuable it is for their clients. So for example, let's say you help somebody to sleep better at night and have more energy. Obviously, there are health benefits for that. Here, you are less likely to have diseases. You're less likely to get into a car crash because you were groggy. You're probably going to have a better immune system the breakdown. I could break it down by the various categories of life. What are the benefits in their health, of course, in their relationships, if they have more energy, if they're less cranky, if they're in a better mood, they'll be more pleasant to be around people who want to be around them more they'll probably have better relationships with their kid, their friends, their spouse, their boss, their clients, their coworkers, and understand relationships that's healthy. And also look at time. How much time are they wasting on doing things slow, hard way because they're groggy and brain foggy and unable to work well? Yeah, I encourage you to look at every different area of your life that it the client's problem is affecting and that would be affected positively by the solution you give. I think this will help remind you just how valuable your solution really is. And if you're not completely sure that you can help people to get results, you know, look at the results you've gotten for yourself. Look at the results you've gotten for others. If you. Do have a good track record of getting results, then you know that's the site that you already have proof that you can if you don't have a history of getting results, then you need to work on developing your skill set learning systems that can get results consistently, or look at some other area of your life where you've already gotten results. But yeah, the important thing is that you need to be able to get results. And of course, you do have to also be realistic about okay, you can teach people how to get these results. You can also do things with them to help maximize the chances that they actually do the things you're teaching them and thus get results. But you do have to recognize that some people are going to choose not to do the things, and they will therefore not get the results. So as long as you know that if your system is followed and will get results, you've done your part, the rest is also on them.   Michael Hingson ** 50:47 Yeah, and a lot of times they may not get results, and who knows specifically why, but it's really important that they understand why they're not getting results. And maybe it is only, and I don't want to mitigate it, but it's only they don't have the confidence to ask, or they don't have the confidence to to reach out to help somebody get the results, which is also part of what they need to work on.   Stephanie O'Brien ** 51:14 Yeah, one thing coach that I like did, instead of just asking, do you hold He did ask, Do you have any questions? But if the people on he was coaching with didn't in his group called, didn't have any questions, he'd ask them to give an update. You know, what were you working on this week? What results were you trying to get? What results did you get? And this often resulted in him finding things to coach on that the person hadn't thought to ask. So, yeah, it's important to check in with your clients to see what kind of results they're getting, what kind of results they're not getting, and if they're not getting results, then explore that with them. You know, why are you not getting results? What did you do the action steps? Okay, if so, did you do them right? Did you do them wrong? If they didn't do the action steps, why not? And how can we adjust your schedule so that you actually can fit them in? What kind of resistance is there against doing these action steps, and how can we clear that resistance? That's really important to stay in touch with your clients and to get consistent updates on what milestones they are or are not hitting and why they are not are not hitting them, and be be prepared to address those underlying issues. Because often, while you're working on doing something, questions will come up that you didn't think you had earlier. You you discover nuances to it that you didn't know about, or you'll meet mental resistance that you didn't realize you were going to have.   Michael Hingson ** 52:29 Part of it, though, is also the art of asking questions and the art of asking the right questions. I, for example, really don't like to ask yes or no questions, closed ended questions, if you will, because you don't learn much that way. And so that was also one of the things that I did with the customer we mentioned earlier. I'll always ask open ended questions, because I really want to get not only the information that they they have that I feel is important for me to have, but I also get to know them a lot better. When I ask open ended questions and get them to really give me a detailed response, I'll learn a lot about them as well, and I think that's extremely important.   53:12 Now that makes total sense,   Michael Hingson ** 53:15 yeah, because it's it's so important to be able to ask tell me more about this. Or what is it that you find doesn't really work here? Or why do you like that? And really get questions that will make people think that also helps keep me alert when I when I keep thinking of questions. So it works both ways.   Stephanie O'Brien ** 53:43 Yeah, I'd say the ability to ask the right questions is one of the most important things for a coach.   Michael Hingson ** 53:47 Yeah, and if you don't necessarily know the right question, again, asking some open ended questions, and sometimes you might even want to say, what else is there that you want to tell me about this, or tell me more about this, so that you get people to offer information? And I've been in situations where I wasn't sure what to ask, but I can always ask something that will get people to offer more, that will help me think about, oh, I need to ask about this. Yeah.   Stephanie O'Brien ** 54:18 And you could kind of write a list of the pieces of information that you need to know about your clients you know, like, say, going back to that relationship coach, example, the piece of things that you need to know in order to help someone

Hello July and welcome back to My Secrets to Stamina!  Today, I welcome one of our longest friends and business partners, who is incredibly smart and talented and has a wealth of insights to share with us today – Mr. Wayne Beaubian.  Wayne has years of experience in hospitality and related technology development.  Prior to founding the company eDestinACCESS, Wayne was District President at Robert Half International located on Sand Hill Road in Silicon Valley where he was instrumental in driving adoption of advanced technology.Earlier in his career he spent 12 years operating a successful destination management company. This combination led to his vision of applying advanced Internet technology to the needs of hotels seeking revenue from group travel and concierge services. He has a BA in Business from Rutgers University and I'm so excited for him to share his background, knowledge and thoughts with us today!Contact & Follow Cindy! Follow on Instagram at cindy_novotny, Facebook and LinkedIn for every day inspirational posts.Email at cindynovotny@masterconnection.com

In this episode, regional experts of the Middle East share their knowledge about Syria's healthcare system and how it has been affected by years of conflict. Based on research from the book "Everybody's War: Politics of Aid in the Syria Crisis," (published by Oxford University Press), our guests provide thoughtful analysis of several important issues:The connection between healthcare provision and questions of state legitimacyHow Syria's once-unified healthcare system became fragmented during the warThe complex dynamics of delivering humanitarian aid in a polarized conflict environmentThe discussion examines the practical and ethical challenges facing healthcare workers and aid organizations operating in contexts where corruption and restricted access are common.  The experts provide an informative overview for listeners interested in understanding the intersection of healthcare delivery, conflict, and humanitarian response in complex emergency settings.This episode offers valuable insights into how humanitarian assistance functions within the broader political and economic realities of the Syrian crisis.Omar Dewachi is associate professor at Rutgers University whose work is at the intersections of global health, history of medicine and political anthropology. His scholarship focuses on the human and environmental manifestations of decades of conflict and military interventions in Iraq and the broader Middle East. Duncan McLean is a senior researcher for Doctors Without Borders . He has published widely on the humanitarian sector and has contributed chapters to book publications Saving Lives and Staying Alive, The Politics of Fear, and Everybody's War. Dr. Mclean holds a PhD in history and has lectured at several universities in the Czech Republic, France and the UK, focusing on epidemiological and colonial history.Aula Abbara is a consultant in Infectious Diseases/ General Internal Medicine at Imperial College NHS Healthcare Trust, London and an Honorary Clinical Senior Lecturer at Imperial College. She teaches and supervises students on the Global Health BSc course at Imperial College and the TMIH at LSHTM. #Syria #Healthcare #HumanitarianCrisis #MiddleEast #ForeignAidSupport the showSupport the Center for Security, Race and Rights by following us and making a donation: Donate: https://give.rutgersfoundation.org/csrr-support/20046.html Follow us on Twitter: https://twitter.com/rucsrr Follow us on Instagram: https://instagram.com/rutgerscsrr Follow us on Threads: https://threads.com/rutgerscsrr Follow us on Facebook: https://facebook.com/rucsrr Follow us on TikTok: https://tiktok.com/rucsrr Subscribe to our Newsletter: https://csrr.rutgers.edu/newsroom/sign-up-for-newsletter/

You are in for a real treat on this episode. My guest this time is Greg Schwem. Greg is a corporate comedian. What is a corporate comedian? You probably can imagine that his work has to do with corporations, and you would be right. Greg will explain much better than I can. Mr. Schwem began his career as a TV journalist but eventually decided to take up what he really wanted to do, be a comedian. The story of how he evolved is quite fascinating by any standard. Greg has done comedy professionally since 1989. He speaks today mostly to corporate audiences. He will tell us how he does his work. It is quite interesting to hear how he has learned to relate to his audiences. As you will discover as Greg and I talk, we often work in the same way to learn about our audiences and thus how we get to relate to them. Greg has written three books. His latest one is entitled “Turning Gut Punches into Punch Lines: A Comedian's Journey Through Cancer, Divorce and Other Hilarious Stuff”. As Greg says, “Don't worry, it's not one of those whiny, ‘woe is me,' self- serving books. Instead, it's a hilarious account of me living the words I've been preaching to my audiences: You can always find humor in every situation, even the tough ones. Greg offers many interesting observations as he discusses his career and how he works. I think we all can find significant lessons we can use from his remarks. About the Guest: Hi! I'm Greg Schwem. a Chicago-based business humor speaker and MC who HuffPost calls “Your boss's favorite comedian.” I've traveled the world providing clean, customized laughs to clients such as Microsoft, IBM, McDonald's and even the CIA. I also write the bi-weekly Humor Hotel column for the Chicago Tribune syndicate. I believe every corporate event needs humor. As I often tell clients, “When times are good, people want to laugh. When times are bad, people need to laugh.” One Fortune 500 client summed things up perfectly, saying “You were fantastic and just what everybody needed during these times.” In September 2024 I released my third and most personal book, Turning Gut Punches into Punch Lines: A Comedian's Journey Through Cancer, Divorce and Other Hilarious Stuff. Don't worry, it's not one of those whiny, “woe is me,” self-serving books. Instead, it's a hilarious account of me living the words I've been preaching to my audiences: You can always find humor in every situation, even the tough ones. You can pick up a copy at Amazon or select book stores. Ways to connect with Greg: Website: www.gregschwem.com YouTube: www.youtube.com/gregschwem LinkedIn www.linkedin.com/in/gregschwem Instagram: www.instagram.com/gregschwem X: www.x.com/gregschwem About the Host: Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog. Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards. https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/ accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/ Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset . Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts. Transcription Notes: Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.   Michael Hingson ** 01:16 Hi everyone, and welcome to unstoppable mindset. Today we are going to definitely have some fun. I'll tell you about our guests in a moment, but first, I want to tell you about me. That'll take an hour or so. I am Michael Hingson, your host, and you're listening to unstoppable mindset where inclusion, diversity and the unexpected meet. And I don't know, we may get inclusion or diversity into this, but our guest is Greg Schwem. Greg used to be a TV reporter, now he's a comedian, not sure which is funnier, but given some of the reporters I've seen on TV, they really should go into tonight club business. But anyway, Greg, I want to welcome you to unstoppable mindset. We're really glad you're here. I really appreciate you being here and taking the time   Greg Schwem ** 02:04 Well, Michael, it is an honor to be included on your show. I'm really looking forward to the next hour of conversation. I   Speaker 1 ** 02:10 told Greg a little while ago, one of my major life ambitions that I never got to do was to go to a Don Rickles concert and sit in the front row so that hopefully he would pick on me, so that I could say, Yeah, I saw you once on TV, and I haven't been able to see since. What do you think of that? You hockey puck, but I never got to do it. So very disappointed. But everybody has bucket list moments, everybody has, but they don't get around to I'm sorry. Yeah, I know. Well, the other one is, I love to pick on Mike Wallace. I did a radio show for six years opposite him in 60 minutes, and I always love to say that Wallace really had criminal tendencies, because he started out being an announcer in radio and he announced things like The Green Hornet and the Sky King and other shows where they had a lot of criminals. So I just figured he had to be associated with criminals somewhere in his life. Of course, everybody picked on him, and he had broad shoulders. And I again, I regret I never got to to meet him, which is sort of disappointing. But I did get to meet Peter Falk. That was kind of fun.   Greg Schwem ** 03:15 Mike Wallace to Peter Falk. Nice transition there. I know.   Michael Hingson ** 03:21 Well I am really glad you're with us. So why don't we start? We'll start with the serious part. Why don't you tell us, kind of about the early Greg schwim and growing up and all that sort of stuff, just to set the stage, as it were,   Greg Schwem ** 03:34 how far back you want to go? You want to go back to Little League, or you want to   Speaker 1 ** 03:37 just, oh, start at the beginning, a long time ago, right? I was a   Greg Schwem ** 03:41 very strange child. No, I you. You obviously introduced me as a as a comedian, and that is my full time job. And you also said that I was a former journalist, and that is my professional career. Yes, I went from, as I always like to say, I went from depressing people all day long, to making them laugh. And that's, that's kind of what I did. I always did want to be I majored in Journalism at Northwestern University, good journalism school. Originally, I always wanted to be a television reporter. That was as a professional career I was, I dabbled in comedy. Started when I was 16. That is the first time I ever got on stage at my school, my high school, and then at a comedy club. I was there one of the first comedy clubs in Chicago, a place called the comedy cottage. It was in the suburb of beautiful, beautiful suburb of Rosemont, Illinois, and they were one of the very, very first full time comedy clubs in the nation. And as a 16 year old kid, I actually got on stage and did five minutes here and five minutes there. And thought I was, I was hot stuff, but I never, ever thought I would do it for a living. I thought comedy would always be just a hobby. And I. Especially when I went to college, and I thought, okay, Northwestern is pretty good school, pretty expensive school. I should actually use my degree. And I did. I moved down to Florida, wrote for a newspaper called The Palm Beach post, which, don't let that title fool you. It's Palm Beach was a very small segment of of the area that it was, that it served, but I did comedy on the side, and just because I moved down there, I didn't know anybody, so I hung out at comedy clubs just to have something to do. And little by little, comedy in the late 80s, it exploded. Exploded. There were suddenly clubs popping up everywhere, and you were starting to get to know guys that were doing these clubs and were starting to get recognition for just being comedians. And one of them opened up a very, very good Club opened up about 10 minutes from my apartment in West Palm Beach, and I hung out there and started to get more stage time, and eventually started to realize at the same time that I was getting better as a comedian, I was becoming more disillusioned as a journalist in terms of what my bosses wanted me to report on and the tone they wanted me to use. And I just decided that I would I would just never be able to live with myself if I didn't try it, if I didn't take the the plunge into comedy, and that's what I did in 1989 and I've been doing it ever since. And my career has gone in multiple directions, as I think it needs to. If you're going to be in show business and sustain a career in show business, you have to wear a lot of different hats, which I feel like I've done.   Michael Hingson ** 06:40 So tell me more about that. What does that mean exactly?   Greg Schwem ** 06:43 Well, I mean, I started out as a what you would pretty much if somebody said, If you heard somebody say, I'm a comedian, they would envision some guy that just went to comedy clubs all the time, and that's what I did. I was just a guy that traveled by car all over the Midwest and the Southeast primarily, and did comedy clubs, but I quickly realized that was kind of a going nowhere way to attack it, to do comedy unless you were incredibly lucky, because there were so many guys doing it and so many clubs, and I just didn't see a future in it, and I felt like I had to separate myself from the pack a little bit. And I was living in Chicago, which is where I'm from, and still, still exist. Still reside in Chicago, and I started to get involved with a company that did live trade show presentations. So if you've ever been on a trade show floor and you see people, they're mostly actors and actresses that wear a headset and deliver a spiel, a pitch, like every, every twice an hour, about some company, some new product, and so forth. And I did that, and I started to write material about what I was seeing on trade show floors and putting it into my stand up act, stuff about business, stuff about technology, because I was Hawking a lot of new computers and things like that. This was the mid 90s when technology was exploding, and I started to put this into my stand up act. And then I'd have people come up to me afterwards and say, hey, you know those jokes you did about computers and tech support, if you could come down to our office, you know, we're having a golf tournament, we're having a Christmas party, we would love to hear that material. And little by little, I started transitioning my act into doing shows for the corporate market. I hooked up with a corporate agent, or the corporate agent heard about me, and started to open a lot of doors for me in terms of working for very large corporations, and that's pretty much what I've been doing. I stopped working clubs, and I transitioned, instead of being a comedian, I became a corporate humor speaker. And that's what I do, primarily to this day, is to speak at business conferences. Just kind of get people to loosen up, get them to laugh about what they do all day without without making it sound like I'm belittling what they do. And also when I'm not doing that, I work about eight to 10 weeks a year on cruise ships, performing for cruise audiences. So that's a nice getaway.   Speaker 1 ** 09:18 It's interesting since I mentioned Don Rickles earlier, years ago, I saw an interview that he did with Donahue, and one of the things that Don Rickles said, and after he said it, I thought about it. He said, I really don't want to pick on anyone who's going to be offended by me picking on them. He said, I try to watch really carefully, so that if it looks like somebody's getting offended, I'll leave them alone, because that's not what this is all about. It isn't about abusing people. It's about trying to get people to have fun, and if somebody's offended, I don't want to to pick on them, and I've heard a number of albums and other things with him and just. Noticed that that was really true. He wouldn't pick on someone unless they could take it and had a lot of fun with it. And I thought that was absolutely interesting, because that certainly wasn't, of course, the rep that he had and no, but it was   Greg Schwem ** 10:16 true. It is, and it doesn't take long to see as a as a comedian, when you're looking at an audience member and you're talking to them, it, you can tell very quickly, Are they enjoying this? Are they enjoying being the center of attention? A lot of people are, or are they uncomfortable with it? Now, I don't know that going in. I mean, I you know, of course. And again, that's a very small portion of my show is to talk to the audience, but it is something particularly today. I think audiences want to be more involved. I think they enjoy you talk you. Some of these, the new comedians in their 20s and 30s and so forth. Them, some of them are doing nothing, but what they call crowd work. So they're just doing 45 minutes of talking to the audience, which can be good and can be rough too, because you're working without a net. But I'm happy to give an audience a little bit of that. But I also have a lot of stuff that I want to say too. I mean, I work very hard coming up with material and and refining it, and I want to talk about what's going on in my life, too. So I don't want the audience to be the entire show, right?   Speaker 1 ** 11:26 And and they shouldn't be, because it isn't about that. But at the same time, it is nice to involve them. I find that as a keynote and public speaker, I find that true as well, though, is that audiences do like to be involved. And I do some things right at the outset of most talks to involve people, and also in involving them. I want to get them to last so that I start to draw them in, because later, when I tell the September 11 story, which isn't really a humorous thing. Directly,   Greg Schwem ** 12:04 i know i Good luck. I'm spinning 911 to make it I don't think I've ever heard anybody say, by the way, I was trapped in a building. Stick with me. It's kind of cute. It's got a funny ending. And   Speaker 1 ** 12:20 that's right, and it is hard I can, I can say humorous things along the way in telling the story, but, sure, right, but, but clearly it's not a story that, in of itself, is humorous. But what I realized over the years, and it's really dawned on me in the last four or five years is we now have a whole generation of people who have absolutely no memory of September 11 because they were children or they weren't even born yet. And I believe that my job is to not only talk about it, but literally to draw them into the building and have them walk down the stairs with me, and I have to be descriptive in a very positive way, so that they really are part of what's going on. And the reality is that I do hear people or people come up and say, we were with you when you were going down the stairs. And I think that's my job, because the reality is that we've got to get people to understand there are lessons to be learned from September 11, right? And the only real way to do that is to attract the audience and bring them in. And I think probably mostly, I'm in a better position to do that than most people, because I'm kind of a curious soul, being blind and all that, but it allows me to to draw them in and and it's fun to do that, actually. And I, and   Greg Schwem ** 13:52 I gotta believe, I mean, obviously I wasn't there, Michael, but I gotta believe there were moments of humor in people, a bunch of people going down the stairs. Sure, me, you put people get it's like, it's like when a bunch of people are in an elevator together, you know, I mean, there's I, when I look around and I try to find something humorous in a crowded and it's probably the same thing now, obviously it, you know, you got out in time. But I and, you know, don't that's the hotel phone, which I just hung up so but I think that I can totally see where you're going from, where, if you're if you're talking to people who have no recollection of this, have no memory where you're basically educating them on the whole event. I think you then you have the opportunity to tell the story in whatever way you see fit. And I think that however you choose to do it is there's no wrong way to do it, I guess is what I'm trying to get at.   Speaker 1 ** 14:55 Well, yeah, I think the wrong way is to be two. Graphic and morbid and morbid, but one of the things that I talk about, for example, is that a colleague of mine who was with me, David Frank, at about the 50th floor, suddenly said, Mike, we're going to die. We're not going to make it out of here. And as as I tell the audience, typically, I as as you heard my introduction at the beginning, I have a secondary teaching credential. And one of the things that you probably don't know about teachers is that there's a secret course that every teacher takes called Voice 101, how to yell at students and and so what I tell people is that when David said that, I just said in my best teacher voice, stop it, David, if Roselle and I can go down these stairs, so can you. And he told me later that that brought him out of his funk, and he ended up walking a floor below me and shouting up to me everything he saw. And it was just mainly, everything is clear, like I'm on floor 48 he's on 47/47 floor. Everything is good here, and what I have done for the past several years in telling that part of the story is to say David, in reality, probably did more to keep people calm and focused as we went down the stairs than anyone else, because anyone within the sound of his voice heard someone who was focused and sounded okay. You know, hey, I'm on the 44th floor. This is where the Port Authority cafeteria is not stopping. And it it helps people understand that we all had to do what we could to keep everyone from not panicking. And it almost happened a few times that people did, but we worked at it. But the i The idea is that it helps draw people in, and I think that's so important to do for my particular story is to draw them in and have them walk down the stairs with me, which is what I do, absolutely, yeah, yeah. Now I'm curious about something that keeps coming up. I hear it every so often, public speaker, Speaker experts and people who are supposedly the great gurus of public speaking say you shouldn't really start out with a joke. And I've heard that so often, and I'm going give me a break. Well, I think, I think it depends, yeah, I think   Greg Schwem ** 17:33 there's two schools of thought to that. I think if you're going to start out with a joke, it better be a really good one, or something that you either has been battle tested, because if it doesn't work now, you, you know, if you're hoping for a big laugh, now you're saying, Well, you're a comedian, what do you do? You know, I mean, I, I even, I just sort of work my way into it a little bit. Yeah, and I'm a comedian, so, and, you know, it's funny, Michael, I will get, I will get. I've had CEOs before say to me, Hey, you know, I've got to give this presentation next week. Give me a joke I can tell to everybody. And I always decline. I always it's like, I don't need that kind of pressure. And it's like, I can, I can, I can tell you a funny joke, but,   Michael Hingson ** 18:22 but you telling the   Greg Schwem ** 18:23 work? Yeah, deliver it. You know, I can't deliver it for you. Yeah? And I think that's what I also, you know, on that note, I've never been a big fan of Stand Up Comedy classes, and you see them all popping up all over the place. Now, a lot of comedy clubs will have them, and usually the you take the class, and the carrot at the end is you get to do five minutes at a comedy club right now, if that is your goal, if you're somebody who always like, Gosh, I wonder what it would like be like to stand up on stage and and be a comedian for five minutes. That's something I really like to try. By all means, take the class, all right. But if you think that you're going to take this class and you're going to emerge a much funnier person, like all of a sudden you you weren't funny, but now you are, don't take the class, yeah? And I think, sadly, I think that a lot of people sign up for these classes thinking the latter, thinking that they will all of a sudden become, you know, a comedian. And it doesn't work that way. I'm sorry you cannot teach unfunny people to be funny. Yeah, some of us have the gift of it, and some of us don't. Some of us are really good with our hands, and just know how to build stuff and how to look at things and say, I can do that. And some of us, myself included, definitely do not. You know, I think you can teach people to be more comfortable, more comfortable in front of an audience and. Correct. I think that is definitely a teachable thing, but I don't think that you can teach people to be funnier   Speaker 1 ** 20:10 and funnier, and I agree with that. I tend to be amazed when I keep hearing that one of the top fears in our world is getting up in front of an audience and talking with them, because people really don't understand that audiences, whatever you're doing, want you to succeed, and they're not against you, but we have just conditioned ourselves collectively that speaking is something to be afraid of?   Greg Schwem ** 20:41 Yes, I think, though it's, I'm sure, that fear, though, of getting up in front of people has only probably been exacerbated and been made more intense because now everybody in the audience has a cell phone and to and to be looking out at people and to see them on their phones. Yeah, you're and yet, you prepped all day long. You've been nervous. You've been you probably didn't sleep the night before. If you're one of these people who are afraid of speaking in public, yeah, and then to see people on their phones. You know, it used to bother me. It doesn't anymore, because it's just the society we live in. I just, I wish, I wish people could put their phones down and just enjoy laughing for 45 minutes. But unfortunately, our society can't do that anymore, so I just hope that I can get most of them to stop looking at it.   Speaker 1 ** 21:32 I don't make any comments about it at the beginning, but I have, on a number of occasions, been delivering a speech, and I hear a cell phone ring, and I'll stop and go, Hello. And I don't know for sure what the person with the cell phone does, but by the same token, you know they really shouldn't be on their phone and and it works out, okay, nobody's ever complained about it. And when I just say hello, or I'll go Hello, you don't say, you know, and things like that, but, but I don't, I don't prolong it. I'll just go back to what I was talking about. But I remember, when I lived in New Jersey, Sandy Duncan was Peter Pan in New York. One night she was flying over the audience, and there was somebody on his cell phone, and she happened to be going near him, and she just kicked the phone out of his hand. And I think that's one of the things that started Broadway in saying, if you have a cell phone, turn it off. And those are the announcements that you hear at the beginning of any Broadway performance today.   Greg Schwem ** 22:39 Unfortunately, people don't abide by that. I know you're still hearing cell phones go off, yeah, you know, in Broadway productions at the opera or wherever, so people just can't and there you go. There that just shows you're fighting a losing battle.   Speaker 1 ** 22:53 Yeah, it's just one of those things, and you got to cope with it.   Greg Schwem ** 22:58 What on that note, though, there was, I will say, if I can interrupt real quick, there was one show I did where nobody had their phone. It was a few years ago. I spoke at the CIA. I spoke for some employees of the CIA. And this might, this might freak people out, because you think, how is it that America's covert intelligence agency, you think they would be on their phones all the time. No, if you work there, you cannot have your phone on you. And so I had an audience of about 300 people who I had their total attention because there was no other way to they had no choice but to listen to me, and it was wonderful. It was just a great show, and I it was just so refreshing. Yeah,   Speaker 1 ** 23:52 and mostly I don't hear cell phones, but they do come up from time to time. And if they do, then you know it happens. Now my one of my favorite stories is I once spoke in Maryland at the Department of Defense, which anybody who knows anything knows that's the National Security Agency, but they call it the Department of Defense, as if we don't know. And my favorite story is that I had, at the time, a micro cassette recorder, and it died that morning before I traveled to Fort Meade, and I forgot to just throw it away, and it was in my briefcase. So I got to the fort, they searched, apparently, didn't find it, but on the way out, someone found it. They had to get a bird Colonel to come to decide what to do with it. I said, throw it away. And they said, No, we can't do that. It's yours. And they they decided it didn't work, and they let me take it and I threw it away. But it was so, so funny to to be at the fort and see everybody running around crazy. See, what do we do with this micro cassette recorder? This guy's been here for an hour. Yeah. So it's it. You know, all sorts of things happen. What do you think about you know, there's a lot of discussion about comedians who use a lot of foul language in their shows, and then there are those who don't, and people seem to like the shock value of that.   Greg Schwem ** 25:25 Yeah, I'm very old school in that. I guess my short answer is, No, I've never, ever been one of those comedians. Ever I do a clean show, I actually learned my lesson very early on. I think I think that I think comedians tend to swear because when they first start out, out of nerves, because I will tell you that profanity does get laughter. And I've always said, if you want to, if you want to experiment on that, have a comedian write a joke, and let's say he's got two shows that night. Let's say he's got an eight o'clock show and a 10 o'clock show. So let's say he does the joke in the eight o'clock and it's, you know, the cadence is bumper, bump up, bump up, bump up, punch line. Okay, now let's and let's see how that plays. Now let's now he does the 10 o'clock show and it's bumper, bump up, bump up F and Okay, yeah, I pretty much guarantee you the 10 o'clock show will get a bigger laugh. Okay? Because he's sort of, it's like the audience is programmed like, oh, okay, we're supposed to laugh at that now. And I think a lot of comedians think, Aha, I have just discovered how to be successful as a comedian. I will just insert the F word in front of every punch line, and you can kind of tell what comedians do that and what comedians I mean. I am fine with foul language, but have some jokes in there too. Don't make them. Don't make the foul word, the joke, the joke, right? And I can say another thing nobody has ever said to me, I cannot hire you because you're too clean. I've never gotten that. And all the years I've been doing this, and I know there's lots of comedians who who do work blue, who have said, you know, who have been turned down for that very reason. So I believe, if you're a comedian, the only way to get better is to work any place that will have you. Yeah, and you can't, so you might as well work clean so you can work any place that will have you, as opposed to being turned away.   Speaker 1 ** 27:30 Well, and I, and I know what, what happened to him and all that, but at the same time, I grew up listening to Bill Cosby and the fact that he was always clean. And, yeah, I understand everything that happened, but you can't deny and you can't forget so many years of humor and all the things that that he brought to the world, and the joy he brought to the world in so many ways.   Greg Schwem ** 27:57 Oh, yeah, no, I agree. I agree. And he Yeah, he worked everywhere. Jay Leno is another one. I mean, Jay Leno is kind of on the same wavelength as me, as far as don't let the profanity become the joke. You know, Eddie Murphy was, you know, was very foul. Richard Pryor, extremely foul. I but they also, prior, especially, had very intelligent material. I mean, you can tell and then if you want to insert your F bombs and so forth, that's fine, but at least show me that you're trying. At least show me that you came in with material in addition to the   Speaker 1 ** 28:36 foul language. The only thing I really have to say about all that is it? Jay Leno should just stay away from cars, but that's another story.   Greg Schwem ** 28:43 Oh, yeah, it's starting to   Greg Schwem ** 28:47 look that way. Yeah, it   Michael Hingson ** 28:49 was. It was fun for a while, Jay, but yeah, there's just two. It's like, Harrison Ford and plains. Yeah, same concept. At some point you're like, this isn't working out. Now I submit that living here in Victorville and just being out on the streets and being driven around and all that, I am firmly convinced, given the way most people drive here, that the bigoted DMV should let me have a license, because I am sure I can drive as well as most of the clowns around here. Yeah, so when they drive, I have no doubt. Oh, gosh. Well, you know, you switched from being a TV journalist and so on to to comedy. Was it a hard choice? Was it really difficult to do, or did it just seem like this is the time and this is the right thing to do. I was   Greg Schwem ** 29:41 both, you know, it was hard, because I really did enjoy my job and I liked, I liked being a TV news reporter. I liked, I liked a job that was different every day once you got in there, because you didn't know what they were going to send you out to do. Yes, you had. To get up and go to work every day and so forth. So there's a little bit of, you know, there's a little bit of the mundane, just like there is in any job, but once you were there, I liked, just never known what the day would bring, right? And and I, I think if I'd stayed with it, I think I think I could have gone pretty far, particularly now, because the now it's more people on TV are becoming more entertainers news people are becoming, yeah, they are. A lot of would be, want to be comedians and so forth. And I don't particularly think that's appropriate, but I agree. But so it was hard to leave, but it gets back to what I said earlier. At some point, you got to say, I was seeing comedians making money, and I was thinking, gosh, you know, if they're making money at this I I'm not hilarious, but I know I'm funnier than that guy. Yeah, I'm funnier than her, so why not? And I was young, and I was single, and I thought, if I if I don't try it now, I never will. And, and I'll bet there's just some hilarious people out there, yeah, who who didn't ever, who just were afraid   Michael Hingson ** 31:14 to take that chance, and they wouldn't take the leap, yeah,   Greg Schwem ** 31:16 right. And now they're probably kicking themselves, and I'm sure maybe they're very successful at what they do, but they're always going to say, what if, if I only done this? I don't ever, I don't, ever, I never, ever wanted to say that. Yeah,   Speaker 1 ** 31:31 well, and there's, there's something to be said for being brave and stepping out and doing something that you don't expect, or that you didn't expect, or that you weren't sure how it was going to go, but if you don't try, then you're never going to know just how, how much you could really accomplish and how much you can really do. And I think that the creative people, whatever they're being creative about, are the people who do step out and are willing to take a chance.   Greg Schwem ** 31:59 Yeah, yeah. And I told my kids that too. You know, it's just like, if it's something that you're passionate about, do it. Just try it. If it doesn't work out, then at least you can say I tried   Speaker 1 ** 32:09 it and and if it doesn't work out, then you can decide, what do I need to do to figure out why it didn't work out, or is it just not me? I want   Greg Schwem ** 32:18 to keep going? Yeah. Yeah. Yeah.   Speaker 1 ** 32:21 So what is the difference between being a nightclub comedian and a corporate comedian? Because they are somewhat different. I think I know the answer. But what would you say that the differences between them? I think   Greg Schwem ** 32:33 the biggest thing is the audiences. I think when you when you are a nightclub comedian, you are working in front of people who are there to be entertained. Yeah, they, they paid money for that. That's what they're expecting. They, they, at some point during the day, they said, Hey, let's, let's go laugh tonight. That's what we really want to do when you're working in front of a corporate audiences. That's not necessarily the case. They are there. I primarily do business conferences and, you know, association meetings and so forth. And I'm just one cog in the wheel of a whole day's worth of meetings are, for the most part, very dry and boring, maybe certainly necessary educational. They're learning how to do their job better or something. And then you have a guy like me come in, and people aren't always ready to laugh, yeah, despite the fact that they probably need to, but they just they're not always in that mindset. And also the time of day. I mean, I do a lot of shows at nine in the morning. I do shows after lunch, right before lunch. I actually do very few shows in the evening, believe it or not. And so then you you have to, you kind of have to, in the while you're doing your act or your presentation or your speech, as I call it, you kind of have to let them know that it is okay. What you're doing is okay, and they should be okay with laughing. They shouldn't be looking around the whole time wondering if other people are laughing. You know, can I, can I? Can I tell you a quick story about how I drive that point home. Why not? Yeah, it's, I'll condense it into like five minutes. I mentioned that I worked on that I work on cruise ships occasionally, and I one night I was performing, and it was the first night of the cruise. And if anybody's ever been on a cruise, note, the first night, first night entertainers don't like the first night because people are tired. You know, they're they're a little edgy because they've been traveling all day. They're they're confused because they're not really sure where they're going on a ship. And the ones that have got it figured out usually over serve themselves because they're on vacation. So you put all that, so I'm doing my show on the first. Night, and it's going very well. And about five, six minutes in, I do a joke. Everybody laughs. Everybody shuts up. And from the back of the room in total darkness, I hear hat just like that. And I'm like, All right, you know, probably over served. So the rule of comedy is that everybody gets like. I was like, I'll let it go once, yeah. So I just kind of looked off in that direction, didn't say anything. Kept going with my active going with my act. About 10 minutes later, same thing happens. I tell a joke. Everybody laughs. Everybody shuts up. Hat now I'm like, Okay, I have got to, I've got to address the elephant in the room. So I think I just made some comment, like, you know, I didn't know Roseanne Barr was on this cruise, you know, because that was like the sound of the Yeah. Okay, everybody laugh. Nothing happened about five minutes later. It happens a third time. And now I'm just like, this is gonna stop. I'm going to put a stop to this. And I just fired off. I can't remember, like, three just like, hey man, you know you're you're just a little behind everybody else in this show and probably in life too, that, you know, things like that, and it never happened again. So I'm like, okay, mission accomplished on my part. Comedians love it when we can shut up somebody like that. Anyway. Show's over, I am out doing a meet and greet. Some guy comes up to me and he goes, hey, hey, you know that kid you were making fun of is mentally handicapped. And now, of course, I don't know this, but out of the corner of my eye, I see from the other exit a man pushing a son, his son in a wheelchair out of the showroom. And I'm just like, Oh, what have I done? And yeah. And of course, when you're on a cruise, you're you're on a cruise. When you're a cruise ship entertainer, you have to live with your audience. So I couldn't hide. I spent like the next three days, and it seemed like wherever I was, the man and his son in the wheelchair were nearby. And finally, on the fourth day, I think was, I was waiting for an elevator. Again, 3500 people on this ship, okay, I'm waiting for an elevator. The elevator door opens. Guess who are the only two people the elevator, the man and his son. And I can't really say I'll wait for the next one. So I get on, and I said to this the father, I said, I just want you to know I had no idea. You know, I'm so sorry. I can't see back there, this kind of thing. And the dad looks at me. He puts his hand up to stop me, and he points to me, and he goes, I thought you were hysterical. And it was, not only was it relief, but it kind of, it's sort of a lesson that if you think something is funny, you should laugh at it. Yeah. And I think sometimes in corporate America, my point in this. I think sometimes when you do these corporate shows, I think that audience members forget that. I think very busy looking around to see if their immediate boss thinks it's funny, and eventually everybody's looking at the CEO to see if they're like, you know, I think if you're doing it that way, if that's the way you're you're approaching humor. You're doing yourself a disservice, if right, stopping yourself from laughing at something that you think is funny.   Speaker 1 ** 38:09 I do think that that all too often the problem with meetings is that we as a as a country, we in corporations, don't do meetings, right anyway, for example, early on, I heard someone at a convention of the National Federation of the Blind say he was the new executive director of the American Foundation for the Blind, and he said, I have instituted a policy, no Braille, no meetings. And what that was all about was to say, if you're going to have a meeting, you need to make sure that all the documentation is accessible to those who aren't going to read the print. I take it further and say you shouldn't be giving out documentation during the meeting. And you can use the excuse, well, I got to get the latest numbers and all that. And my point is, you shouldn't be giving out documentation at a meeting, because the meeting is for people to communicate and interact with each other. And if you're giving out papers and so on, what are people going to do? They're going to read that, and they're not going to listen to the speakers. They're not going to listen to the other people. And we do so many things like that, we've gotten into a habit of doing things that become so predictable, but also make meetings very boring, because who wants to look at the papers where you can be listening to people who have a lot more constructive and interesting things to say anyway?   Greg Schwem ** 39:36 Yeah, yeah. I think, I think COVID definitely changed, some for the some for the better and some for the worse. I think that a lot of things that were done at meetings COVID and made us realize a lot of that stuff could be done virtually, that you didn't have to just have everybody sit and listen to people over and over and over again.   Speaker 1 ** 39:58 But unless you're Donald Trump. Up. Yeah, that's another story.   Greg Schwem ** 40:02 Yes, exactly another podcast episode. But, yeah, I do think also that. I think COVID changed audiences. I think, you know, we talked a little bit earlier about crowd work, right, and audiences wanting to be more involved. I think COVID precipitated that, because, if you think about it, Michael, for two and a half years during COVID, our sole source of entertainment was our phone, right? Which meant that we were in charge of the entertainment experience. You don't like something, swipe left, scroll down, scroll, scroll, scroll, find something else. You know, that kind of thing. I'm not I'm not entertained in the next four or five seconds. So I'm going to do this. And I think when live entertainment returned, audiences kind of had to be retrained a little bit, where they had to learn to sit and listen and wait for the entertainment to come to them. And granted, it might not happen immediately. It might not happen in the first five seconds, but you have to just give give people like me a chance. It will come to you. It will happen, but it might not be on your timetable,   Speaker 1 ** 41:13 right? Well, and I think that is all too true for me. I didn't find didn't find COVID to be a great inconvenience, because I don't look at the screen anyway, right? So in a sense, for me, COVID wasn't that much of a change, other than not being in an office or not being physically at a meeting, and so I was listening to the meeting on the computer, and that has its nuances. Like you don't necessarily get the same information about how everyone around you is reacting, but, but it didn't bother me, I think, nearly as much as it did everyone else who has to look at everyone. Of course, I have no problems picking on all those people as well, because what I point out is that that disabilities has to be redefined, because every one of you guys has your own disability. You're light dependent, and you don't do well when there's dark, when, when the dark shows up and and we now have an environment where Thomas Edison invented the electric light bulb, and we've spent the last 147 years doing everything we can to make sure that light is pretty ubiquitous, but it doesn't change a thing when suddenly the power goes out and you don't have immediate access to light. So that's as much a disability as us light, independent people who don't   Greg Schwem ** 42:36 care about that, right? Right? I hear, I agree, but it is but   Speaker 1 ** 42:41 it is interesting and and it is also important that we all understand each other and are willing to tolerate the fact that there are differences in people, and we need to recognize that with whatever we're doing.   42:53 Yeah, I agree.   Speaker 1 ** 42:57 What do you think about so today, we have obviously a really fractured environment and fractured country, and everyone's got their own opinions, and nobody wants to talk about anything, especially politics wise. How do you think that's all affecting comedy and what you get to do and what other people are doing?   Greg Schwem ** 43:18 Well, I think Pete, I think there's, there's multiple answers to that question too. I think, I think it makes people nervous, wondering what the minute a comedian on stage brings up politics, the minute he starts talking about a politician, whether it's our president, whether it's somebody else, you can sense a tension in the room a little bit, and it's, it's, I mean, it's funny. I, one of my best friends in comedy, got to open for another comedian at Carnegie Hall a couple of years ago, and I went to see him, and I'm sitting way up in the top, and he is just crushing it. And then at one point he he brought up, he decided to do an impression of Mitch McConnell, which he does very well. However, the minute he said, Mitch McConnell, I you could just sense this is Carnegie freaking Hall, and after the show, you know, he and I always like to dissect each other's shows. That's what comedians do. And I just said to him, I go. Why did you decide to insert Mitch McConnell in there? And I, and I didn't say it like, you moron, that was stupid, yeah, but I was genuinely curious. And he just goes, well, I just really like doing that bit, and I like doing that voice and so forth, but, and it's not like the show crashed and burned afterwards. No, he did the joke, and then he got out of it, and he went on to other stuff, and it was fine, but I think that people are just so on their guard now, yeah, and, and that's why, you know, you know Jay Leno always said he was an equal opportunity offender. I think you will do better with politics if you really want. Insert politics into your act. I think he would be better making fun of both sides. Yeah, it's true. Yeah. And I think too often comedians now use the the stage as kind of a Bully, bully pulpit, like I have microphone and you don't. I am now going to give you my take on Donald Trump or the Democrats or whatever, and I've always said, talk about anything you want on stage, but just remember, you're at a comedy club. People came to laugh. So is there a joke in here? Yeah, or are you just ranting because you gotta be careful. You have to get this off your chest, and your way is right. It's, it's, you know, I hate to say it, but that's, that's why podcast, no offense, Michael, yours, is not like this. But I think one of the reasons podcasters have gotten so popular is a lot of people, just a lot of podcast hosts see a podcast is a chance to just rant about whatever's on their mind. And it's amazing to me how many podcast hosts that are hosted by comedians have a second guy have a sidekick to basically laugh and agree with whatever that person says. I think Joe Rogan is a classic example, and he's one of the most popular ones. But, and I don't quite understand that, because you know, if you're a comedian, you you made the choice to work solo, right? So why do you need somebody else with you?   Speaker 1 ** 46:33 I'm I'm fairly close to Leno. My remark is a little bit different. I'm not so much an equal opportunity offender as I am an equal opportunity abuser. I'll pick on both sides if politics comes into it at all, and it's and it's fun, and I remember when George W Bush was leaving the White House, Letterman said, Now we're not going to have anybody to joke about anymore. And everyone loved it. But still, I recognize that in the world today, people don't want to hear anything else. Don't confuse me with the facts or any of that, and it's so unfortunate, but it is the way it is, and so it's wiser to stay away from a lot of that, unless you can really break through the barrier,   Greg Schwem ** 47:21 I think so. And I also think that people, one thing you have to remember, I think, is when people come to a comedy show, they are coming to be entertained. Yeah, they are coming to kind of escape from the gloom and doom that unfortunately permeates our world right now. You know? I mean, I've always said that if you, if you walked up to a comedy club on a Saturday night, and let's say there were 50 people waiting outside, waiting to get in, and you asked all 50 of them, what do you hope happens tonight? Or or, Why are you here? All right, I think from all 50 you would get I would just like to laugh, yeah, I don't think one of them is going to say, you know, I really hope that my opinions on what's happening in the Middle East get challenged right now, but he's a comedian. No one is going to say that. No, no. It's like, I hope I get into it with the comedian on stage, because he thinks this way about a woman's right to choose, and I think the other way. And I really, really hope that he and I will get into an argument about to the middle of the   Speaker 1 ** 48:37 show. Yeah, yeah. That's not why people come?   Greg Schwem ** 48:40 No, it's not. And I, unfortunately, I think again, I think that there's a lot of comedians that don't understand that. Yeah, again, talk about whatever you want on stage, but just remember that your your surroundings, you if you build yourself as a comedian,   48:56 make it funny. Yeah, be funny.   Speaker 1 ** 49:00 Well, and nowadays, especially for for you, for me and so on, we're we're growing older and and I think you point out audiences are getting younger. How do you deal with that?   Greg Schwem ** 49:12 Well, what I try to do is I a couple of things. I try to talk as much as I can about topics that are relevant to a younger generation. Ai being one, I, one of the things I do in my my show is I say, oh, you know, I I really wasn't sure how to start off. And when you're confused these days, you you turn to answer your questions. You turn to chat GPT, and I've actually written, you know, said to chat GPT, you know, I'm doing a show tonight for a group of construction workers who work in the Midwest. It's a $350 million company, and it says, try to be very specific. Give me a funny opening line. And of course, chat GPT always comes up with some. Something kind of stupid, which I then relate to the audience, and they love that, you know, they love that concept. So I think there's, obviously, there's a lot of material that you can do on generational differences, but I, I will say I am very, very aware that my audience is, for the most part, younger than me now, unless I want to spend the rest of my career doing you know, over 55 communities, not that they're not great laughers, but I also think there's a real challenge in being older than your audience and still being able to make them laugh. But I think you have to remember, like you said, there's there's people now that don't remember 911 that have no concept of it, yeah, so don't be doing references from, say, the 1980s or the early 1990s and then come off stage and go, Man, nobody that didn't hit at all. No one, no one. They're stupid. They don't get it. Well, no, they, they, it sounds they don't get it. It's just that they weren't around. They weren't around, right? So that's on you.   Speaker 1 ** 51:01 One of the things that you know people ask me is if I will do virtual events, and I'll do virtual events, but I also tell people, the reason I prefer to do in person events is that I can sense what the audience is doing, how they're reacting and what they feel. If I'm in a room speaking to people, and I don't have that same sense if I'm doing something virtually, agreed same way. Now for me, at the same time, I've been doing this now for 23 years, so I have a pretty good idea in general, how to interact with an audience, to draw them in, even in a virtual environment, but I still tend to be a little bit more careful about it, and it's just kind of the way it is, you know, and you and you learn to deal with it well for you, have you ever had writer's block, and how did you deal with it?   Greg Schwem ** 51:57 Yes, I have had writer's block. I don't I can't think of a single comedian who's never had writer's block, and if they say they haven't, I think they're lying when I have writer's block, the best way for me to deal with this and just so you know, I'm not the kind of comedian that can go that can sit down and write jokes. I can write stories. I've written three books, but I can't sit down and just be funny for an hour all by myself. I need interaction. I need communication. And I think when I have writer's block, I tend to go out and try and meet strangers and can engage them in conversation and find out what's going on with them. I mean, you mentioned about dealing with the younger audience. I am a big believer right now in talking to people who are half my age. I like doing that in social settings, because I just, I'm curious. I'm curious as to how they think. I'm curious as to, you know, how they spend money, how they save money, how what their hopes and dreams are for the future, what that kind of thing, and that's the kind of stuff that then I'll take back and try and write material about. And I think that, I think it's fun for me, and it's really fun to meet somebody who I'll give you a great example just last night. Last night, I was I there's a there's a bar that I have that's about 10 a stone's throw from my condo, and I love to stop in there and and every now and then, sometimes I'll sit there and I won't meet anybody, and sometimes different. So there was a guy, I'd say he's probably in his early 30s, sitting too over, and he was reading, which I find intriguing, that people come to a bar and read, yeah, people do it, I mean. And I just said to him, I go, and he was getting ready to pay his bill, and I just said, if you don't mind me asking, What are you reading? And he's like, Oh, it's by Ezra Klein. And I go, you know, I've listened to Ezra Klein before. And he goes, Yeah, you know? He says, I'm a big fan. And debt to debt to dad. Next thing, you know, we're just, we're just riffing back and forth. And I ended up staying. He put it this way, Michael, it took him a very long time to pay his bill because we had a conversation, and it was just such a pleasure to to people like that, and I think that, and it's a hard thing. It's a hard thing for me to do, because I think people are on their guard, a little bit like, why is this guy who's twice my age talking to me at a bar? That's that seems a little weird. And I would get that. I can see that. But as I mentioned in my latest book, I don't mean because I don't a whole chapter to this, and I I say in the book, I don't mean you any harm. I'm not trying to hit on you, or I'm not creepy old guy at the bar. I am genuinely interested in your story. And. In your life, and and I just, I want to be the least interesting guy in the room, and that's kind of how I go about my writing, too. Is just you, you drive the story. And even though I'm the comedian, I'll just fill in the gaps and make them funny.   Speaker 1 ** 55:15 Well, I know that I have often been invited to speak at places, and I wondered, What am I going to say to this particular audience? How am I going to deal with them? They're they're different than what I'm used to. What I found, I guess you could call that writer's block, but what I found is, if I can go early and interact with them, even if I'm the very first speaker, if I can interact with them beforehand, or if there are other people speaking before me, invariably, I will hear things that will allow me to be able to move on and give a relevant presentation specifically to that group, which is what it's really all about. And so I'm with you, and I appreciate it, and it's good to get to the point where you don't worry about the block, but rather you look at ways to move forward and interact with people and make it fun, right,   Greg Schwem ** 56:13 right? And I do think people, I think COVID, took that away from us a little bit, yeah, obviously, but I but, and I do think people missed that. I think that people, once you get them talking, are more inclined to not think that you're you have ulterior motives. I think people do enjoy putting their phones down a little bit, but it's, it's kind of a two way street when I, when I do meet people, if it's if it's only me asking the questions, eventually I'm going to get tired of that. Yeah, I think there's a, there has to be a reciprocity thing a little bit. And one thing I find is, is with the Gen Z's and maybe millennials. They're not, they're not as good at that as I think they could be. They're more they're they're happy to talk about themselves, but they're not really good at saying so what do you do for a living? Or what you know, tell me about you. And I mean, that's how you learn about other people. Yeah,   Speaker 1 ** 57:19 tell me about your your latest book, Turning gut punches into punchlines. That's a interesting title, yeah, well, the more   Greg Schwem ** 57:26 interesting is the subtitle. So it's turning gut punches into punch punch lines, A Comedian's journey through cancer, divorce and other hilarious stuff.   Speaker 1 ** 57:35 No, like you haven't done anything in the world. Okay, right? So   Greg Schwem ** 57:38 other than that, how was the play, Mrs. Lincoln. Yeah, exactly. See, now you get that reference. I don't know if I could use that on stage, but anyway, depend on your audience. But yeah, they're like, What's he talking   Speaker 1 ** 57:50 who's Lincoln? And I've been to Ford theater too, so that's okay, yes, as have I. So it was much later than, than, well, than Lincoln, but that's okay.   Greg Schwem ** 57:58 You're not that old, right? No. Well, okay, so as the title, as the title implies, I did have sort of a double, double gut punch, it just in the last two years. So I, I got divorced late in life, after 29 years of marriage. And while that was going on, I got a colon cancer diagnosis and and at this end, I was dealing with all this while also continuing work as a humor speaker, okay, as a comedian. And I just decided I got it. First of all, I got a very clean bill of health. I'm cancer free. I am finally divorced so and I, I started to think, I wonder if there's some humor in this. I I would, I would, you know, Michael, I've been on stage for like, 25 years telling people that, you know, you can find something funny to laugh at. You can find humor in any situation. It's kind of like what you're talking about all the people going down the stairs in the building in the world trade center. All right, if you look around enough, you know, maybe there's something funny, and I've been preaching that, but I never really had to live that until now. And I thought, you know, maybe there's something here. Maybe I can this is my chance now to embrace new experiences. It was kind of when I got divorced, when you've been married half your life and all of a sudden you get divorced, everything's new to you, yeah, you're, you're, you're living alone, you you're doing things that your spouse did, oh, so many years. And you're having to do those, and you're having to make new friends, yeah, and all of that, I think, is very humorous. So the more I saw a book in there that I started writing before the cancer diagnosis, and I thought was there enough here? Just like, okay, a guy at 60 years old gets divorced now what's going to happen to him? The diagnosis? Kind. Made it just added another wrinkle to the book, because now I have to deal with this, and I have to find another subject to to make light of a little bit. So the book is not a memoir, you know, I don't start it off. And, you know, when I was seven, you know, I played, you know, I was, I went to this school night. It's not that. It's more just about reinvention and just seeing that you can be happy later in life, even though you have to kind of rewrite your your story a little   Speaker 1 ** 1:00:33 bit. And I would assume, and I would assume, you bring some of that into your ACT every so   Greg Schwem ** 1:00:38 very much. So yeah, I created a whole new speech called Turning gut punches into punchlines. And I some of the stuff that I, that I did, but, you know, there's a chapter in the book about, I about gig work, actually three chapters I, you know, I went to work for Amazon during the Christmas holiday rush, just scanning packages. I wanted to see what that was like. I drove for Uber I which I did for a while. And to tell you the truth, I miss it. I ended up selling my car, but I miss it because of the what we just talked about. It was a great way to communicate with people. It was a great way to talk to people, find out about them, be the least interesting person in the car, anyway. And there's a chapter about dating and online dating, which I had not had to do in 30 years. There's a lot of humor in that. I went to therapy. I'd never gone to therapy before. I wrote a chapter about that. So I think people really respond to this book, because they I think they see a lot of themselves in it. You know, lots of people have been divorced. There's lots of cancer survivors out there, and there's lots of people who just suddenly have hit a speed bump in their life, and they're not really sure how to deal with it, right? And my way, this book is just about deal with it through laughter. And I'm the perfect example.   Speaker 1 ** 1:01:56 I hear you, Oh, I I know, and I've been through the same sort of thing as you not a divorce, but my wife and I were married for 40 years, and she passed away in November of 2022 after 40 years of marriage. And as I tell people, as I tell people, I got to be really careful, because she's monitoring me from somewhere, and if I misbehave, I'm going to hear about it, so I got to be a good kid, and I don't even chase the women so. But I also point out that none of them have been chasing me either, so I guess I just do what we got to do. But the reality is, I think there are always ways to find some sort of a connection with other people, and then, of course, that's what what you do. It's all about creating a connection, creating a relationship, even if it's only for a couple of hours or an hour or 45 minutes, but, but you do it, which is what it's all about?   Greg Schwem ** 1:02:49 Yeah, exactly. And I think the funniest stuff is real life experience. Oh, absolutely, you know. And if people can see themselves in in what I've written, then I've done my job as a writer.   Speaker 1 ** 1:03:03 So do you have any plans to retire?   Greg Schwem ** 1:03:06 Never. I mean, good for you retire from what   1:03:09 I know right, making fun of people   Greg Schwem ** 1:03:12 and making them laugh. I mean, I don't know what I would do with myself, and even if I there's always going to be I don't care how technology, technologically advanced our society gets. People will always want and need to laugh. Yeah, they're always going to want to do that. And if they're want, if they're wanting to do that, then I will find, I will find a way to get to them. And that's why I, as I said, That's why, like working on cruise ships has become, like a new, sort of a new avenue for me to make people laugh. And so, yeah, I don't I there's, there's no way. I don't know what else I would do with   Speaker 1 ** 1:03:53 myself, well and from my perspective, as long as I can inspire people, yes, I can make people think a little bit and feel better about themselves. I'm going to do it right. And, and, and I do. And I wrote a book during COVID that was published last August called Live like a guide dog. And it's all about helping people learn to control fear. And I use lessons I learned from eight guide dogs and my wife service dog to do that. My wife was in a wheelchair her whole life. Great marriage. She read, I pushed worked out well, but, but the but the but the bottom line is that dogs can teach us so many lessons, and there's so much that we can learn from them. So I'm grateful that I had the opportunity to create this book and and get it out there. And I think that again, as long as I can continue to inspire people, I'm going to do it. Because   Greg Schwem ** 1:04:47 why wouldn't you? Why wouldn't I exactly right? Yeah, yeah. So,   Speaker 1 ** 1:04:51 I mean, I think if I, if I stopped, I think my wife would beat up on me, so I gotta be nice exactly. She's monitoring from somewhere

Episode Info Mary Boyd is a seasoned senior executive with over 30 years of experience leading businesses through transformative phases in their history that span invention, renovation, integration and rebuilding. Beyond her reputation for building, revitalizing, and integrating businesses, Mary has a proven track record of successfully translating strategic vision into reality. Her career is distinguished by spearheading large-scale operational, technological, and team transformations, driving significant growth and innovation across organizations. Mary's success lies in her ability to blend innovation with an agile approach, excelling at both seeing the big picture and identifying strategic opportunities in the finer details. Since 2006, Mary has held CEO, President and division leadership roles, consistently improving net income by optimizing channel economics, fostering best-in-class partnerships, building high-performance teams, and advancing operational excellence.  Mary currently serves as Chief Executive Officer of Hiscox USA, leading the business through its next phase of growth and commitment to supporting the small business landscape. In her role, Mary oversees the financial operations of Hiscox USA's nearly $1 billion commercial property and casualty business. She collaborates closely with her teams to drive near-term profitable growth while implementing a strategic vision that will markedly expand their reach to more of America's entrepreneurs. Mary joined Hiscox from Plymouth Rock Assurance Corporation, where she served as President and CEO of their Independent Agency Group, overseeing personal insurance and commercial auto businesses. Before that, she led Hartford's personal lines Direct-to-Consumer and Agency channels, following 15 years in high-net-worth personal lines. Mary began her insurance career at Chubb as an actuarial trainee, progressing through roles in Product and Pricing. She ultimately launched the Predictive Analytics practice for Chubb's Personal Lines division and later spent five years at ACE (now Chubb), where she served as President of their Private Risk Services division.  Mary earned her Bachelor of Arts degree in Applied Mathematics and Economics from Rutgers University. As a coach of youth sports, ambitious professionals, and entrepreneurs  Episode Highlights Introduction and Background Mary shares her experience and background in the insurance industry, highlighting her 30-year career and her role at Hiscox USA. Hiscox USA, part of a long-standing London-based company, started its operations in the US in 2006. Business Model and Growth Hiscox USA has transformed the small commercial business sector by offering online binding and digital partnerships, expanding its business to nearly a billion dollars. The company operates as an omnichannel business, engaging in direct sales, digital partnerships, and wholesale brokerage. Challenges and Opportunities The conversation touches on the challenges small business owners face, such as being underinsured, and how Hiscox aims to support them through education and tailored insurance solutions. The company is focused on being a leading insurer for entrepreneurs, emphasizing the need for holistic support beyond just sales. Innovation The discussion emphasizes the importance of AI and advanced tools in improving underwriting and efficiency across the insurance value chain. Hiscox has partnered with Google to leverage AI for better underwriting and insights. Future Outlook Mary discusses the future of Hiscox, highlighting the integration of data and analytics to enhance product offerings and maintain competitivenes. The company aims to continue its growth by being a better partner and protector for businesses, focusing on insights and protection rather than just speed. This episode is brought to you by The Future of Insurance book series (future-of-insurance.com) from Bryan Falchuk. Follow the podcast at future-of-insurance.com/podcast for more details and other episodes. Music courtesy of Hyperbeat Music, available to stream or download on Spotify, Apple Music, and Amazon Music and more.

John, David and Dr. Haym Benaroya discussed the progress and ongoing challenges of human exploration and habitation on the Moon and Mars. Since 2002, significant advancements have been made in data collection and our understanding of Martian and lunar environments. These improvements were contrasted with earlier speculative or fictional portrayals of space colonization. Professor Benaroya, a mechanical and aerospace engineering expert from Rutgers University, emphasized that while technological progress has been substantial, fundamental obstacles—such as low gravity and abrasive regolith—continue to pose major challenges for sustained human presence. Please read the full summary at www.thespaceshow.com for this day and date, Wednesday, 7-9-25. In addition, it is on our Substack page for this day and date, doctorspace.substack.com.

In this conversation, we explore AI bias, transformative justice, and the future of technology with Dr. Avriel Epps, computational social scientist, Civic Science Postdoctoral Fellow at Cornell University's CATLab, and co-founder of AI for Abolition.What makes this conversation unique is how it begins with Avriel's recently published children's book, A Kids Book About AI Bias (Penguin Random House), designed for ages 5-9. As an accomplished researcher with a PhD from Harvard and expertise in how algorithmic systems impact identity development, Avriel has taken on the remarkable challenge of translating complex technical concepts about AI bias into accessible language for the youngest learners.Key themes we explore:- The Translation Challenge: How to distill graduate-level research on algorithmic bias into concepts a six-year-old can understand—and why kids' unfiltered responses to AI bias reveal truths adults often struggle to articulate- Critical Digital Literacy: Why building awareness of AI bias early can serve as a protective mechanism for young people who will be most vulnerable to these systems- AI for Abolition: Avriel's nonprofit work building community power around AI, including developing open-source tools like "Repair" for transformative and restorative justice practitioners- The Incentive Problem: Why the fundamental issue isn't the technology itself, but the economic structures driving AI development—and how communities might reclaim agency over systems built from their own data- Generational Perspectives: How different generations approach digital activism, from Gen Z's innovative but potentially ephemeral protest methods to what Gen Alpha might bring to technological resistanceThroughout our conversation, Avriel demonstrates how critical analysis of technology can coexist with practical hope. Her work embodies the belief that while AI currently reinforces existing inequalities, it doesn't have to—if we can change who controls its development and deployment.The conversation concludes with Avriel's ongoing research into how algorithmic systems shaped public discourse around major social and political events, and their vision for "small tech" solutions that serve communities rather than extracting from them.For anyone interested in AI ethics, youth development, or the intersection of technology and social justice, this conversation offers both rigorous analysis and genuine optimism about what's possible when we center equity in technological development.About Dr. Avriel Epps:Dr. Avriel Epps (she/they) is a computational social scientist and a Civic Science Postdoctoral Fellow at the Cornell University CATLab. She completed her Ph.D. at Harvard University in Education with a concentration in Human Development. She also holds an S.M. in Data Science from Harvard's School of Engineering and Applied Sciences and a B.A. in Communication Studies from UCLA. Previously a Ford Foundation predoctoral fellow, Avriel is currently a Fellow at The National Center on Race and Digital Justice, a Roddenberry Fellow, and a Public Voices Fellow on Technology in the Public Interest with the Op-Ed Project in partnership with the MacArthur Foundation.Avriel is also the co-founder of AI4Abolition, a community organization dedicated to increasing AI literacy in marginalized communities and building community power with and around data-driven technologies. Avriel has been invited to speak at various venues including tech giants like Google and TikTok, and for The U.S. Courts, focusing on algorithmic bias and fairness. In the Fall of 2025, she will begin her tenure as Assistant Professor of Fair and Responsible Data Science at Rutgers University.Links:- Dr. Epps' official website: https://www.avrielepps.com- AI for Abolition: https://www.ai4.org- A Kids Book About AI Bias details: https://www.avrielepps.com/book

How do you find your coaching voice? Michelle Pifer, Associate Director of Strength and Conditioning at Rutgers University, shares how mentorship and professional communication helped her establish an authentic coaching identity. Reflecting on her extensive intern journey across Ivy League and Division III athletics, Pifer highlights key milestones that shaped her coaching approach. These include observing experienced coaches, applying constructive feedback, and effectively navigating challenging athlete personalities. She offers practical strategies, such as structured time-blocking and maintaining clear boundaries, to accommodate athlete accessibility, in-season travel, and work-life balance. Pifer discusses how coaches must adapt to evolving roles, like managing and interpreting athlete monitoring technology. She also addresses common coaching pitfalls, including inappropriate language during presentations, stressing that coaches can be both authentic and relatable without sacrificing professionalism. Tune in to clarify your coaching identity, enhance your professional skillset, and maximize your impact in the strength and conditioning profession. Connect with Michelle via email at mpifer@scarletknights.com, on Instagram: @coach_pifer, and on Twitter/X: @coach_mpifer | Find Eric on Instagram: @ericmcmahoncscs and LinkedIn: @ericmcmahoncscs Show Notes“Normally, my day, let alone my week, is already planned out. So for me, it's just staying true to that because I already probably made a commit to somebody else.” 9:50 “Those mentors allowed me to be like, how is she going to address that? How is she going to handle that? And they authentically let me do it. And luckily, I definitely have a little bit more of like I'm going to nip that in the bud type of personality that I handled them well. And getting that experience but then also getting that feedback from them was a big, big milestone because I think as a young professional, finding your coaching voice, finding what is appropriate, and not appropriate, effective is super hard in a coach. And for me, that was a huge milestone” 14:40 “Then you're gaining coaching experience and on top of that, addressing some unfamiliar areas, maybe athletes you haven't worked with in the past, sports you haven't worked with, challenging personalities, all the different areas that we address in this field at times.” 15:50 “I think it's the context, your demeanor, your tone. And are you authentic?” 29:45

Stuart Pollington was born in the United Kingdom and grew up there. After college he began working and along the way he decided he wanted to travel a bit. He worked in Las Vegas for six months and then had the opportunity to work for a year in Australia. He then ended up doing some work in Asia and fell in love with Thailand. For the past 20 years he has lived in Thailand where he helped start several entrepreneurial endeavors and he began two companies which are quite alive and well.   My discussion with Stuart gave us the opportunity to explore his ideas of leadership and entrepreneurial progress including what makes a good entrepreneur. He says, for example, that anyone who wishes to grow and be successful should be willing to ask many questions and always be willing to learn. Stuart's insights are quite valuable and worth your time. I believe you will find most useful Stuart's thoughts and ideas.     About the Guest:   Stuart Pollington is a seasoned entrepreneur and digital strategist who has spent over two decades building businesses across the ASEAN region. Originally from the UK, Stuart relocated to Thailand more than 20 years ago and has since co-founded and led multiple ventures, including Easson Energy and Smart Digital Group. His experience spans digital marketing, AI, and sustainability, but at the heart of it all is his passion for building ideas from the ground up—and helping others do the same.   Throughout his career, Stuart has worn many hats: Sales Director, CTO, Founder, Digital Marketer and growth consultant. He thrives in that messy, unpredictable space where innovation meets real-world execution, often working closely with new businesses to help them launch, grow, and adapt in challenging environments. From Bangkok boardrooms to late-night brainstorms, he's seen firsthand how persistence and curiosity can turn setbacks into springboards.   Stuart's journey hasn't always been smooth—and that's exactly the point. He's a firm believer that failure is an essential part of the learning process. Whether it's a marketing campaign that flopped or a business idea that never got off the ground, each misstep has helped shape his approach and fueled his drive to keep moving forward. Ways to connect with Stuart:   https://www.linkedin.com/in/stuartpollington/ www.smart-digital.co.th www.smart-traffic.com.au www.evodigital.com.au https://easson.energy     About the Host:   Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.   Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards.   https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/   accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/       Thanks for listening!   Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!   Subscribe to the podcast   If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset .   Leave us an Apple Podcasts review   Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.       Transcription Notes:   Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.   Michael Hingson ** 01:21 Well, hello, everyone. Once again, it is time for an episode of unstoppable mindset. And today we have a guest, Stuart pullington, who is in Thailand, so that is a little bit of a distance away, but be due to the magic of science and technology, we get to have a real, live, immediate conversation without any delay or anything like that, just because science is a beautiful thing. So Stuart is an entrepreneur. He's been very much involved in helping other people. He's formed companies, but he likes to help other entrepreneurs grow and do the same things that he has been doing. So I am really glad that he consented to be on unstoppable mindset. And Stuart, I want to welcome you to unstoppable mindset. And thank you for being here,   Stuart Pollington ** 02:14 Ryan, thank you for the invitation, Michael, I'm looking forward to it.   Michael Hingson ** 02:18 And Stuart is originally from the United Kingdom, and now for the past, what 20 years you've been in Thailand? Yes, over   Stuart Pollington ** 02:27 a bit over 20 years now. So I think I worked out the other day. I'm 47 in a couple of weeks, and I've spent more than half of my life now over in Asia.   Michael Hingson ** 02:39 So why do you like Thailand so much as opposed to being in England?   Stuart Pollington ** 02:46 It's a good question. I mean, don't get me wrong, I do, I do like the UK. And I really, I really like where I came, where I'm from. I'm from the south coast, southeast, a place called Brighton. So, you know, pretty good, popular place in the UK because of where we're situated, by the, you know, on the on the sea, we get a lot of, you know, foreign tourists and students that come over, etc. I mean, Asia. Why? Why Asia? I mean, I originally went traveling. I did six months in America, actually, first in Las Vegas, which was a good experience, and then I did a bit of traveling in America, from the West Coast over to the East Coast. I did a year in Australia, like a working holiday. And then on my way back to the UK, I had a two week stop over in Thailand, and I went down to the beaches, really enjoyed kind of the culture and the way of life here, if you like. And ended up staying for a year the first time. And then after that year, went back to the UK for a little bit and decided that actually, no, I kind of liked the I liked the lifestyle, I liked the people, I liked the culture in Thailand, and decided that was where I wanted to kind of be, and made my way back   Michael Hingson ** 04:13 there you are. Well, I can tell you, Las Vegas isn't anything like it was 20 years ago. It is. It is totally different. It's evolved. It's very expensive today compared to the way it used to be. You can't, for example, go into a hotel and get an inexpensive buffet or anything like that anymore. Drinks at the hum on the on the casino floors are not like they used to be, or any of that. It's it's definitely a much higher profit, higher cost. Kind of a place to go. I've never been that needy to go to Las Vegas and spend a lot of time. I've been there for some meetings, but I've never really spent a lot of time in Las Vegas. It's a fascinating town. Um. One of my favorite barbecue places in New York, opened up a branch in Las Vegas, a place called Virgil's best barbecue in the country. And when they opened the restaurant, the Virgil's restaurant in Las Vegas, my understanding is that the people who opened it for Virgil's had to first spend six months in New York to make sure that they did it exactly the same way. And I'll tell you, the food tastes the same. It's just as good as New York. So that that would draw me to Las Vegas just to go to Virgil's. That's kind of fun. Well, tell us a little about the early Stuart kind of growing up and all that, and what led you to do the kinds of things you do, and so on. But tell us about the early Stuart, if you would.   Stuart Pollington ** 05:47 Yeah, no problem. I mean, was quite sporty, very sporty. When I was younger, used to play a lot of what we call football, which would be soccer over, over your way. So, you know, very big, younger into, like the the team sports and things like that, did well at school, absolutely in the lessons, not so great when it came to kind of exams and things like that. So I, you know, I learned a lot from school, but I don't think especially back then, and I think potentially the same in other countries. I don't think that the the education system was set up to cater for everyone, and obviously that's difficult. I do feel that. I do feel that maybe now people are a bit more aware of how individual, different individuals perform under different circumstances and need different kind of ways to motivate, etc. So, yeah, I mean, I that that was kind of me at school. Did a lot of sport that, you know was good in the lessons, but maybe not so good at the PAM studying, if you like, you know the studying that you need to do for exams where you really have to kind of cram and remember all that knowledge. And I also found with school that it was interesting in the lessons, but I never really felt that there was any kind of, well, we're learning this, but, and this is how you kind of utilize it, or this is the practical use of what we're learning for life, if that, if that makes sense. Yeah. So, you know, like when we were learning, and I was always very good at maths, and I love numbers, and you know, when we were learning things in maths and things like that, I just never felt that it was explained clearly what you would actually use that for. So when you're learning different equations, it wasn't really well explained how you would then utilize that later in life, which I think, for me personally, I think that would have made things more interesting, and would have helped to kind of understand which areas you should focus on. And, you know, maybe more time could have been spent understanding what an individual is good at, and then kind of explaining, well, if you're good at this, or passionate with this, then this is what you could do with it. I think I remember sitting down with our I can't they would have been our advisors at the time, where you sit down and talk about what you want to do after school, and the question was always, what do you want to be? Whereas, you know, for me personally, I think it would have been more useful to understand, what are your passion you know? What are you passionate about? What are you good at? What do you enjoy doing? And then saying, Well, you know, you could actually do this. This is something you could do, you know. So you could take that and you could become, this could be the sort of career you could do, if that makes sense. So anyway, that that was kind of like, like school and everything like that. And then after school, you know, I didn't, I worked for a couple of years. I didn't really know what I wanted to do. Funnily enough, there was actually a Toys R Us opening in Brighton in one of the summers she went and got, I got a summer job there at Toys R Us. And I really enjoyed that. Actually, that was my first step into actually doing a bit of sales. I worked on the computers. So we were, you know, selling the computers to people coming in. And when we opened the store, it's a brand new store. You know, it was just when the pay as you go. Mobile phones were kind of just coming out. We had Vodafone analog, but it was the non contract where you could just buy top up cards when they first came out, and I remember we were the first store, because we were a new store. We were the first store to have those phones for sale. And I remember just being really determined to just try and be the first person to just sell the first ever mobile phone within Toys R Us. And I remember I started in the morning, and I think my lunch was at, say, 12, but I missed my lunch, and I think I was up till about one, one or 2pm until finally I managed to find someone who, who was, who me, had that need or wanted the phone, and so I made that first sale for toys r us in the UK with the mobile phone, and that that, in itself, taught me a lot about, you know, not giving up and kind of pushing through and persevering a bit. So yeah, that that was kind of my, my early part. I was always interested in other cultures, though. I was always interested at school, you know, I do projects on Australia, Egypt and things like that. And, you know, in the UK, when you get to about, I think similar, similar to America, but, you know, in the UK, where you either before or after uni, it's quite usual to do, like, a gap year or do a bit of traveling. And I just kind of never got round to it. And I had friends that went and did a gap year or years working holiday in Australia, and I remember when they came back, and I was like, Yeah, you know, that's that's actually what I want to do. So when I was about 22 it was at that point, and I'd worked my way up by them from Toys R Us, I'd already moved around the country, helped them open new stores in different locations in the UK. Was working in their busiest story of in Europe, which was in London. But I decided I wanted to kind of I wanted to go and travel. So I remember talking to my area manager at the time and saying, Look, this is what I want to do. I had a friend who was traveling, and he was meeting up with his sister, and his sister happened to be in Las Vegas, which is how we, we kind of ended up there. And I remember talking to my area manager at the time and saying that I want to leave, I want to go and do this. And I remember him sat down just trying to kind of kind of talk me out of it, because they obviously saw something in me. They wanted me to continue on the path I was doing with them, which was going, you know, towards the management, the leadership kind of roles. And I remember the conversation because I was saying to him, Look, I want, I want to, I want to go and travel. I really want to go. I'm going to go to Las Vegas or to travel America. And his response to me was, well, you know, if you stay here for another x years, you can get to this position, then you can go and have a holiday in America, and you could, you can get a helicopter, you can fly over the Grand Canyon, and kind of really trying to sell me into staying in that path that they wanted me to go on. And I thought about that, and I just said, No, I don't want to just go on a holiday. I really just want to immerse myself, and I just want to go there, and I want to live the experience. And so yeah, I I left that position, went to Las Vegas, ended up staying six months. I did three months. Did a bit in Mexico, came back for another three months. And that's where I met a lot of different people from different countries. And I really kind of got that initial early bug of wanting to go out and seeing a bit more of the world. And it was at that point in my life where I was in between, kind of the end of education, beginning of my business career, I guess, and I had that gap where it was the opportunity to do it. So I did, so yeah, I did that time in America, then back to the UK, then a year in Australia, which was great. And then, yeah, like I said, on the way home, is where I did my stop over. And then just obviously fell in love with Thailand and Asia, and that became my mindset after that year going back to the UK. My mindset was, how do I get back to Thailand? You know, how do I get back to Asia? I also spent a bit of time, about five years in the Philippines as well. So, you know, I like, I like, I like the region, I like the people, I like the kind of way of life, if you like.   Michael Hingson ** 14:23 So when you were working in the Philippines, and then when you got to Thailand, what did you do?   Stuart Pollington ** 14:30 Yeah, so I mean, it all starts with Thailand, really. So I mean, originally, when I first came over, I was, I was teaching and doing, trying to kind of some teaching and voluntary stuff. When I came back, I did a similar thing, and then I got, I get, I wouldn't say lucky, I guess I had an opportunity to work for a company that was, we were, we were basically selling laptop. Laptops in the UK, student laptops, they were refurbished like your IBM or your Dell, and we they would be refurbished and resold normally, to students. And we also, we also used to sell the the laptop batteries. So we would sell like the IBM or Dell laptop batteries, but we sell the OEM, you know, so we would get them direct from, from from China, so like third party batteries, if you like. And back in the day, this is just over 20 years ago, but back then, early days of what we would call digital marketing and online marketing. And you know, our website in the UK, we used to rank, you know, number one for keywords like IBM, refurb, refurbished. IBM, laptop Dell, laptop battery, IBM battery. So we used to rank above the brands, and that was my introduction, if you like, to digital marketing and how it's possible to make money online. And then that kind of just morphed into, well, you know, if we're able to do this for our own business, why can't we do this for other businesses? And that would have been the, you know, the early owners and founders of the of smart digital and smart traffic seeing that opportunity and transitioning from running one business and doing well to helping multiple businesses do well online and that, that was the bit I really enjoy. You know, talking to different business owners in different industries. A lot of what we do is very similar, but then you have slightly different approaches, depending on them, the location and the type of business that people are in.   Michael Hingson ** 16:47 Well, you, you have certainly been been around. You formed your own or you formed countries along the way, like Eastern energy and smart digital group. What were they? Right?   Stuart Pollington ** 16:59 Yeah. So, so yeah, going back to the computer website. Out of that came a company called smart traffic that was put together by the free original founders, guy called Simon, guy called Ben, and a guy called Andy. And so they originally came together and put and had created, if you like, smart traffic. And smart traffic is a digital marketing agency originally started with SEO, the organic, you know, so when someone's searching for something in Google, we help get websites to the top of that page so that people can then click on them, and hopefully they get a lead or a sale, or whatever they're they're trying to do with that, with that traffic. So, yeah, they originally put that together. I being here and on the ground. I then started working within the business. So I was running the student website, if you like, the laptop website, and then got the opportunity from very early on to work within the Digital Marketing Company. I've got a sales background, but I'm also quite technical, and I would say I'm good with numbers, so a little bit analytical as well. So the opportunity came. We had opened an office in the Philippines, and it had been open for about, I think, 18 months or two years, and it was growing quite big, and they wanted someone else to go over there to support Simon, who was one of the founders who opened the office over there. And that's when I got the opportunity. So I was over in Cebu for what, five, five and a half years. At one point, we had an office there with maybe 120 staff, and we did a lot of the technical SEO, and we were delivering campaigns for the UK. So we had a company in the UK. We had one in Australia, and then also locally, within the kind of Thai market. And that was fantastic. I really enjoyed working over in the Philippines again. Culture enjoyed the culture enjoyed the people. Really enjoyed, you know, just getting stuck in and working on different client campaigns. And then eventually that brought me back to Thailand. There was a restructure of the company we, you know, we moved a lot of the a lot of the deliverables around. So I was then brought back to Thailand, which suited me, because I wanted to come back to Thailand at that point. And then I had the opportunity. So the previous owners, they, they created a couple of other businesses in Thailand. They're one that very big one that went really well, called dot property, so they ended up moving back to the UK. Long story short, about maybe 10 years ago, I got the opportunity to take over smart digital in Thailand and smart traffic in Australia, which are both the. Marketing agencies that I'd been helping to run. So I had the opportunity to take those over and assume ownership of those, which was fantastic. And then I've obviously been successfully running those for the last 10 years, both here and and in Australia, we do a lot of SEO. We do a lot of Google ads and social campaigns and web design, and we do a lot of white label. So we we sit in the background for other agencies around the world. So there'll be agencies in, you know, maybe Australia, the UK, America, some in Thailand as well, who are very strong at maybe social or very strong ads, but maybe not as strong on the SEO so we, we just become their SEO team. We'll run and manage the campaigns for them, and then we'll deliver all the reporting with their branding on so that they can then plug that into what they do for their clients and deliver to their clients. So that's all fantastic. I mean, I love, I love digital marketing. I love, I love looking at the data and, you know, working out how things work. And we've been very successful over the years, which then led on to that opportunity that you mentioned and you asked about with Eastern energy. So that was about three and a half years ago, right right around the COVID time, I had a meeting, if you like, in in Bangkok, with a guy called Robert Eason. He was actually on his way to the UK with his family, and kind of got stuck in Bangkok with all the lockdowns, and he was actually on his way to the UK to start Eastern energy there. And Eastern energy is basically, it's an energy monitoring and energy efficiency company. It's basically a UK design solution where we have a hardware technology that we retrofit, which is connects, like to the MDB, and then we have sensors that we place around the location, and for every piece of equipment that we connect to this solution, we can see in real time, second by second, the energy being used. We can then take that data, and we use machine learning and AI to actually work with our clients to identify where their energy wastage is, and then work with them to try and reduce that energy wastage, and that reduces the amount of energy they're using, which reduces their cost, but also, very importantly, reduces the CO two emissions. And so I had this chance encounter with Robert, and I remember, at the time I was we were talking about how this solution worked, and I was like, oh, that's quite interesting. You know, I've I, you know, the the digital marketing is going quite well. Could be time to maybe look at another kind of opportunity, if you like. So I had a look at how it worked. I looked at the kind of ideal clients and what sort of other projects were being delivered by the group around the world. And there were a couple of big name brands over in there. So because it works quite well with qsrs, like quick service restaurant, so like your fast food chains, where you have multiple locations. And it just so happened that one of the in case studies they'd had, I just through my networking, I do a lot of networking with the chambers in Bangkok. Through my networking, I actually happened to know some of the people in the right positions at some of these companies. I'd never had the opportunity to work with them, with the digital marketing because most of them would have their own in house teams, and I just saw it as an opportunity to maybe do something with this here. So I, you know, I said to Robert, give me a week. And then a week later, I said, right, we've got a meeting with this company. It's international fast food brand. They've got 1700 locations in Thailand. So when ended that meeting, very, very positive. And after that meeting, I think Robert and I just I said to Robert, you know, currently you have a plan to go to the UK. Currently you're stuck in Thailand with lockdown, with COVID. We don't know what's going to happen and where everything's going to go. Why don't we do it here? And that's where it originally came from. We decided, let's, you know, let's, let's give that a shot over here. Since then, we've brought in two other partners. There's now four of us, a guy called Gary and a guy called Patrick. And yeah, I mean, it's a bit slower than I thought it would be, but it's in the last. Six months, it's really kind of picked up, which has been fantastic. And for me, it was, for me, it was just two things that made sense. One, I love I love data, and I love the technology. So I love the fact that we're now helping businesses by giving them data that they don't currently have the access to, you know. So when you get, you know, when you when you get your electricity bill, you get it the month after you've used everything, don't you, and it just tells you how much you've got to pay. And there's not really much choice. So what we're doing is giving them the visibility in real time to see where their energy is going and be able to make changes in real time to reduce that energy wastage. And I just thought, Well, look, this is great. It's very techie. It's using, you know, date big data, which I love, using machine learning and AI, which is great. And then I also, you know, I do care about the environment. I got two young kids, so I do care about what's happening around the world. And for me, that was a win, win. You know, I got to, I got to do something with tech that was new and exciting. It's definitely new to this region, even though it's been new to the same sort of technology has been utilized in Europe and America for a number of years. So it felt new, it felt exciting. And it's also good, you know, because we are helping people on the path to net zero. You know, how can we get to net zero? How can we reduce these emissions? So, yeah, I mean that that, for me, is   Stuart Pollington ** 26:40 two different types of, in my opinion, entrepreneurial kind of journeys. One is that the with the digital marketing is, is all it's a story of working my way up to then reach the top, if you like. And whereas Eastern energy is more of a traditional kind of as an entrepreneur, this is, this is an idea. Let's do something with it and get an exciting about it. So two kind of, two different approaches to get to the ownership stage, if you like.   Michael Hingson ** 27:14 I have an interesting story. I appreciate what you're saying. The whole entrepreneurial spirit is so important in what we do, and I wish more people had it. But years ago, one of my first jobs out of college was working for a company in Massachusetts, Kurzweil Computer Products. Ray Kurzweil, who developed, originally a reading machine for the blind, and then later a more commercial version of it. And there's somebody that I had met when I was a student at UC Irvine who ended up being back in Massachusetts working for at that time, a think tank consulting company called Bolt Beranek and Newman. I don't know whether you're familiar with them. They changed their name to, I think it was CLOUD NINE or Planet Nine. But Dick was telling me one day that, and this is when mainframe computers were so large and there was a lot needed to keep them cool and so on. Anyway, he was telling me that one day the gas utility came in because the total heating bill for the six story building was like $10 and they wanted to know how BBN bolt, brannic and Newman was stealing energy and and making it so that they didn't pay very much money. And the the president of the company said, let me show you. They went down to the basement, and there they had two PDP 20s, which are like dual PDP 10s. And they put out a lot of heat, needless to say, to run them. And what BBN did was to take all of that heat and pipe it through the building to keep the building warm in the winter. Rather than paying all the gas bills, they were using something that they already had, the entrepreneurial spirit liveth well. And the bottom line is they, they kept the building well heated. And I don't know what they did in the summer, but during the winter it was, it was pretty cool, and they were able to have $10 gas bills for the six story building, which was kind of fun. No,   Stuart Pollington ** 29:39 that's brilliant, yeah, and that just goes to show me, that is what a large part of this, you know, energy efficiency and things like that, is, it's, it's, it's not about just completely replacing or stopping something. It's about better utilizing it. Isn't it? So they, you know the example you just gave there, with the heat and the wasted energy of being lost in that heat release they've used and utilized, which is brilliant.   Michael Hingson ** 30:12 I a couple of years ago. So my wife passed away in 2022 and we have a furnace and so on here, and we had gas bills that were up in the $200 a month or more up as much as $300 a month in the winter to keep the house at a temperature that we could stand. And two years ago, I thought about, how do we lower that? And I was never a great fan of space heaters, but I decided to try something. We got a couple of space heaters, and we put them out in the living room, and we have ceiling fans. So turned on the space heaters and turned on the ceiling fans, and it did a pretty decent job of keeping the temperature down, such that for most months, I didn't even have to turn the furnace on at all, and our heating bill went down to like $39 a month. Then last year, we got an additional heater that was a little bit larger, and added that to the mix. And again, the bottom line is that if I start all of that early in the morning, our heating bill is like 30 $35 a month. Now I do cheat occasionally, and I'll turn the furnace on for about 45 minutes or 50 minutes in the morning with the ceiling fans to help distribute the warmer air, and I can get the house up to 75 degrees, or almost 30 Celsius, in in a very quick time. And then with the other two space heaters running, I don't have to use furnaces or anything for the rest of the day. So I think this year, the most expensive heating bill we had was like $80 because I did occasionally run the the the heaters or the furnace, and when I was traveling, I would turn the furnace on for the cat a little bit. But the bottom line is, there's so many things that we can do to be creative, if we think about it, to make things run more efficiently and not use as much energy and eliminate a lot of the waste that that we have, and so that that has worked out pretty well, and I have solar on the house. So in the summer, when most people around here are paying four and $500 a month for their electric bills to run the air conditioning. My electric bill year round, is $168 a month, which is   Stuart Pollington ** 32:47 cool. Yeah, no, that's great that you've and you've that is a great example there of kind of how you know our approach to energy efficiency. You know what? What are you currently doing? Is there a more efficient way of doing it? Which is exactly what you found, yeah,   Michael Hingson ** 33:07 yeah, and it works really well. So I can't complain it's warming up now. So in fact, we're not I haven't turned the furnace or anything on at all this week. This is the first week it's really been warm at night. In fact, it was 75 degrees Fahrenheit last night. I actually had to turn the air conditioner on and lower the house to 70 degrees, and then turned it off because I don't need to keep it on, and made it easier to sleep. But it's it's amazing, if we think about it, what the things that we can do to make our energy lives more efficient, lower the carbon footprint, and all those kinds of things. So I hear what you're saying, and it's and it's important, I think that we all think about as many ways as we can of doing that. I   Stuart Pollington ** 33:56 think one of the biggest problems with energy is just invisible. You don't, you know, you don't really see it. No. So just, it's just one of those. You just don't really think about it. And again, you only get, you only get told what you've used once you've used it. Yeah, so it's too late by then. And then you go, Oh, you know, you might get an expensive bill. And go, oh, I need to be careful. And then you're careful for a few days or a week, and then again, you don't see it until you get your next bill. Yeah, it's really hard as with anything. I mean, it's a bit like going to the gym. If you go to the gym or the fitness and you just do it sporadically. You don't really have a routine, or, you know, it's gonna be very hard to achieve anything. But then if you, if you set your mind to it, if you maybe get a trainer, and you get a you go onto a better diet, and you follow your routine, you can you will see the results. And it's very similar to what we do. If you've once you've got the data, and you can actually see what. Happening, you can make proper, informed and educated business decisions, and that's what we're trying to do with that is to help businesses make the right decision on the path to net zero   Michael Hingson ** 35:11 well, and you have to develop the mindset as the consumer to bring in a company like yours, or at least think about yourself. What can I do consistently to have a better energy pattern? And I think that's what most people tend not to do a lot, and the result of that is that they pay more than they need to. The power companies like it, the gas companies like it. But still, there are better ways to do it so. So tell me you have been in business and been an entrepreneur for a long time. What is maybe an example of some major crisis or thing that happened to you that you you regard as a failure or a setback that you have had to deal with and that taught you something crucial about business or life.   Stuart Pollington ** 36:08 Brilliant question. I mean, I would, I would guess, over 20 years, there's been a lot of different, sorry, a lot of different things that have happened. I think probably, probably an impactful one would have been. And this taught me a lot about my team, and, you know, their approach and how everyone can pull together. So it would have been, I think it was about, it was when I was in the Philippines. So it would have been about maybe 1212, years ago, we're in Cebu, and there was a big earthquake, and when it hit Cebu, I think it was quite early in the morning. It was like 6am and I remember the whole bed was kind of shaking and rocking, and we, you know, had to get out of the condo. And we're, at the time, living in a place called it Park. And in the Philippines, there's a lot of cool centers, so it's very much 24/7 with an office environment. So as we're coming out of the condo, in literally pants, as in, when I say pants, I mean underwear, because you literally jump out of bed and run. And they were like 1000s, 1000s of all the local Filipinos all all in their normal clothes, because they've all doing the call center work. And I remember just, you know, sitting out on the ground as the aftershocks and whole grounds moving and and, and that that was a very, you know, personal experience. But then on top of that, I've then got over 100 staff in in Cebu at the time that I then have to think about. And, you know, is everyone okay? And then, because of the time it happened, Luckily no one was in the office because it was early, yeah, but it all but it also meant that everything we needed   Michael Hingson ** 38:08 was in the office. Was in the office. Yeah, yeah. So,   Stuart Pollington ** 38:10 so I remember Matt, you know, I remember getting a group of us there, was myself and maybe three or four others from the office, and I remember getting in my car, drove to the office. We were on, I think it's like the eighth or ninth floor, and they didn't want to let us in because of, obviously, the earthquake, and it was a, it was a couple of hours later, and you've got to be obviously, you know, everything needs checking. You still got all the aftershocks, but we managed to let them allow us to run up the fire exit to the office so we could grab, you know, I think we were grabbing, like, 1520, laptops and screens to put in the car so that we could then, and we had to do that of the fire exit, so running up, running down, and that was all into The car so we could then drive to a location where I could get some of my team together remote and to work in this. I think we ended up in some coffee shop we found that was open, and we had the old free G boost kind of the Wi Fi dongles, dongles. And I just remember having to get, like, 1015, of my team, and we're all sat around there in the coffee shop in the morning. You know, there's still the after shops going on the I remember the office building being a mess, and, you know, the tiles had come in and everything, and it was all a bit crazy, but we had to find a way to keep the business running. So we were in the Philippines, we were the support team. We did all of the delivery of the work, but we also worked with the account managers in the UK and Australia as their technical liaisons, if you like. So we. Helped do the strategy. We did everything. And so with us out of action, the whole of Australia and of the whole of the UK team were kind of in a limbo, so we really had to pull together as a team. It taught me a lot about my staff and my team, but it also kind of it taught me about, no matter what does happen, you know, you can find a way through things, you know. So at the time that it happened, it felt like, you know, that's it, what we're going to do, but we had to turn that around and find the way to keep everything going. And yeah, that, that that just taught me a lot of you know, you can't give up. You've got to find a way to kind of push on through. And yeah, we did a fantastic job. Everyone was safe. Sorry. I probably should have said that. You know, no one, none of my team, were affected directly from the from the earthquake, which was great, and we found a way to keep things going so that the business, if you like, didn't fall apart. We,   Michael Hingson ** 41:09 you know, I guess, in our own way, had a similar thing, of course, with September 11, having our office on the 78th floor of Tower One, the difference is that that my staff was out that day working. They weren't going to be in the office. One person was going to be because he had an appointment at Cantor Fitzgerald up on the 96th floor of Tower One for 10 o'clock in the morning, and came in on one of the trains. But just as it arrived at the station tower two was hit, and everything shook, and the engineer said, don't even leave. We're going back out. And they left. But we lost everything in the office that day, and there was, of course, no way to get that. And I realized the next day, and my wife helped me start to work through it, that we had a whole team that had no office, had nothing to go to, so we did a variety of things to help them deal with it. Most of them had their computers because we had laptops by that time, and I had taken my laptop home the previous night and backed up all of my data onto my computer at home, so I was able to work from home, and other people had their computers with them. The reason I didn't have my laptop after September 11 is that I took it in that day to do some work. But needless to say, when we evacuated, it was heavy enough that going down 1463 stairs, 78 floors, that would have been a challenge with the laptop, so we left it, but it worked out. But I hear what you're saying, and the reality is that you got to keep the team going. And even if you can't necessarily do the work that you normally would do you still have to keep everyone's spirits up, and you have to do what needs to be done to keep everybody motivated and be able to function. So I think I learned the same lessons as you and value, of course, not that it all happened, but what I learned from it, because it's so important to be able to persevere and move forward, which, which is something that we don't see nearly as much as sometimes we really should.   Stuart Pollington ** 43:34 Yeah, no, no, definitely. I mean the other thing, and I think you you just mentioned there actually is it. You know, it was also good to see afterwards how everyone kind of pulls together. And, you know, we had a lot of support, not just in the Philippines, but from the UK and the Australia teams. I mean, we had a, we had a bit of an incident, you know, may have seen on the news two weeks ago, I think now, we had an incident in Bangkok where there was a earthquake in Myanmar, and then the all the buildings are shaking in Bangkok, yeah, 7.9 Yeah, that's it. And just, but just to see everyone come together was, was it's just amazing. You know? It's a shame, sometimes it takes something big to happen for people to come together and support each other.   Michael Hingson ** 44:27 We saw so much of that after September 11. For a while, everyone pulled together, everyone was supporting each other. But then over time, people forgot, and we ended up as a as a country, in some ways, being very fractured. Some political decisions were made that shouldn't have been, and that didn't help, but it was unfortunate that after a while, people started to forget, in fact, I went to work for an organization out in California in 2002 in addition to. To taking on a career of public speaking, and in 2008 the president of the organization said, we're changing and eliminating your job because nobody's interested in September 11 anymore, which was just crazy, but those are the kinds of attitudes that some people have, well, yeah, there was so little interest in September 11 anymore that when my first book, thunderdog was published, it became a number one New York Times bestseller. Yeah, there was no interest. It's   Stuart Pollington ** 45:31 just, I hope you sent him a signed copy and said, There you go.   Michael Hingson ** 45:35 Noah was even more fun than that, because this person had been hired in late 2007 and she did such a great job that after about 18 months, the board told her to go away, because she had so demoralized the organization that some of the departments were investigating forming unions, you know. So I didn't need to do anything. Wow, so, you know, but it, it's crazy, the attitudes that people have. Well, you have it is, it's it's really sad. Well, you have done a couple of things that I think are very interesting. You have moved to other countries, and you've also started businesses in unfamiliar markets. What advice? What advice would you give to someone who you learn about who's doing that today, starting a business in an unfamiliar market, or in a foreign country, or someplace where they've never been?   Stuart Pollington ** 46:34 Yeah, again, good questions. I looking back and then so and seeing what I'm doing now, and looking back to when I first came over, I think chambers, I think if I have one, you know, obviously you need to understand the market you want. You need to understand, like the labor laws, the tax laws and, you know, the business laws and things like that. But I think, I think the best thing you could do in any country is to check out the chambers. You know, I'm heavily involved and active with aus Jam, which is the Australian Chamber of Commerce, because of the connection with smart traffic in Australia, in Sydney, the digital marketing. I'm also involved with bcct, the British chamber as British Chamber of Commerce Thailand as well, that there's a very big AmCham American Chamber over here as well. And I just think that the chambers can help a lot. You know, they're good for the networking. Through the networking, you can meet the different types of people you need to know, connections with visas, with, you know, work permits, how to set up the business, recruiting everything. So everything I need, I can actually find within this ecosphere of the chambers. And the chambers in Thailand and Bangkok, specifically, they're very active, lots of regular networking, which brings, you know, introductions, new leads to the business, new connections. And then on top of that, we've had, we've had a lot of support from the British Embassy over in in Thailand, especially with the Eastern energy, because it is tech based, because it is UK Tech, and because it is obviously something that's good for the environment and what everyone's trying to push towards. So I think the two key areas for me, if you are starting a business in an unfamiliar area, is one. Check out the chambers. So obviously the first one you'd look at is your own nationality. But don't stress too much about that. I mean, the chambers over here will welcome anyone from any nationality. So, you know, utilize the chambers because it's through that that you're going to get to speak to people, expats, already running businesses. You'll hear the horror stories. You'll hear the tips. It will save you some time, it will save you some money, and it will save you from making similar mistakes. And then also talk to your embassy and how they can maybe support you. We've had, again, some great support from the British Embassy. They've witnessed demo use. They've helped us with introductions. On the energy efficiency side,   Michael Hingson ** 49:26 one of the things that clearly happens though, with you is that you also spend time establishing relationships with people, so you talk about the chamber and so on. But it also has to be that you've established and developed trusting relationships, so that you are able to learn the things that you learned, and that people are willing to help teach you. And I suspect that they also realize that you would be willing to help others as well.   Stuart Pollington ** 49:55 Yeah, and I think I mean yes, and I'm talking about. And I mentioned, sorry, networking and the changes. But with networking, you know, you don't, you shouldn't go in there with the mindset of, I'm going into networking. I want to make as many sales as I can. Whatever you go into the networking. Is an opportunity to meet people, to learn from people you then some of those people, or most of those people, may not even be the right fit for you, but it's about making those relationships and then helping each other and making introductions. So you know, a lot of what I do with the chambers, I run a lot of webinars. I do workshops where I do free training on digital marketing, on AI, on SEO, on ads, on social. I use that as my lead gen, if you like. So I spend a lot of time doing this educationally and helping people. And then the offshot of that is that some of those will come and talk to me and ask me to how I can help them, or they will recommend me to someone else. And you know, we all know in business, referrals are some of the best leads you can get.   Michael Hingson ** 51:11 Yeah, by any, by any definition, one of, one of the things that I tell every sales person that I've ever hired is you are a student, at least for your first year, don't hesitate to ask questions, because in reality, in general, people are going to be perfectly willing to help you. They're not going to look down on you if you ask questions and legitimately are looking for guidance and information. Again, it's not about you, it's about what you learn, and it's about how you then are able to use that knowledge to help other people, and the people and the individuals who recognize that do really well.   Stuart Pollington ** 51:50 No, exactly, and I don't know about you, Michael, but I like, I like helping people. Yeah, I like, it makes me feel good. And, yeah, that's, that's a big part of it as well. You know   Michael Hingson ** 52:01 it is and, and that's the way it ought to be. It's, that's the other thing that I tell them. I said, once you have learned a great deal, first of all, don't forget that you're always going to be a student. And second of all, don't hesitate to be a teacher and help other people as well.   Speaker 1 ** 52:16 Man, that's really important. Yeah, brilliant.   Michael Hingson ** 52:20 Now you have worked across a number of sectors and market, marketing, tech, sales, energy and so on. How did how do you do that? You You've clearly not necessarily been an expert in those right at the beginning. So how do you learn and grow and adapt to be able to to work in those various industries.   Stuart Pollington ** 52:41 Yeah, I mean, for the marketing, for the marketing, it helps that I really was interested in it. So there was a good there was a good interest. And if you're interested in something, then you get excited about it, and you have the motivation and the willingness to learn and ask the questions, like you said, and then that is where you can take that kind of passion and interest and turn it into something a bit more constructive. It's a bit like I was saying at the beginning. It's the sort of thing I wish they'd done a bit maybe with me at school, was understand what I was good at and what I liked. But yeah, so with the marketing, I mean, very similar to what you've said, I asked questions. I see it just seems to click in my head on how it worked. And it kind of made sense to me. It was just one of these things that clicked, yeah. And so for the marketing, I just found it personally quite interesting, but interesting, but also found it quite easy. It just made sense to me, you know. And similar, you know, using computers and technology, I think it just makes sense. It doesn't to everyone. And other people have their strengths in other areas, but, you know, for me, it made sense. So, you know that that was the easy part. Same with Eastern energy, it's technology. It makes sense. I love it, but at the end of the day, it's all about it's all about people, really business, and you've got your people and your team, and how you motivate them is going to be similar. It's going to be slightly different depending on culture and where you're based, in the type of industry you're in, but also very similar. You know, people want praise, they want constructive feedback. They want to know where they're gonna be in a year or five years. All of that's very similar. So you people within the business, and then your customers are just people as well, aren't they? Well, customers, partners, clients, you know that they are just people. So it's all, it's all, it's all about people, regardless of what we're doing. And because it's all very similar with tech and that, it just, yeah, I don't know. It just makes sense to me. Michael, I mean, it's different. It's funny, because when I do do network and I talk to people, I say, Well, I've got this digital marketing agency here. Work, and then I've got this energy efficiency business here. And the question is always, wow, they sound really different. How did you how did you get into them? But when, again, when I look at it, it's not it's it's tech, it's tech, it's data, it's people. That's how I look at it,   Michael Hingson ** 55:16 right? And a lot of the same rules apply across the board. Yes, there are specific things about each industry that are different, but the basics are the same.   Stuart Pollington ** 55:28 That's it. I, in fact, I that isn't almost, there's almost word for word. What I use when I'm explaining our approach to SEO, I just say, Look, you know, there's, there's three core areas with SEO, it's the tech, the on site, it's the content, and it's the off site signals, or the link building. I said they're the three core areas for Google. They've been the same for, you know, 20 years. Within those areas, there's lots of individual things you need to look at, and that changes a lot. And there's 1000s of things that go into the algorithm, but the basics are the same. Sort your tech, sort the text, sort the tech of it out, the speed of the site and the usability. Make sure your content is good and relevant and authoritative, and then get other sites to recommend you and reference you, you know So, but, yeah, that's very similar to how I try and explain SEO. Yeah, you know all this stuff going on, but you still got the core basics of the same.   Michael Hingson ** 56:29 It is the same as it has always been, absolutely. So what do you do? Or how do you deal with a situation when plans necessarily don't go like you think they should, and and all that. How do you stay motivated?   Stuart Pollington ** 56:45 I mean, it depends, it depends what's gone wrong. But, I mean, I'm, I'm, I'm a big believer in, you know, learning from your mistakes and then learning also learning from what went wrong. Because sometimes you don't make a mistake and something goes wrong, but something still goes wrong. I think it helps. It helps to have a good team around you and have a good support team that you can talk to. It's good to be able to work through issues. But, I mean, for me, I think the main thing is, you know, every like you were saying earlier, about asking questions and being a student for a year. You know everything that happens in business, good or bad, is a lesson that should help you be better in the future. So you know the first thing, when something goes wrong, understand what's gone wrong first. Why did it go wrong? How did it go wrong? How do we resolve this, if we need to resolve something for the client or us, and then how do we try and limit that happening in the future? And then what do we learn from that? And how do we make sure we can improve and be better? And I think, you know, it's not always easy when things go wrong, but I think I'm long enough in the tooth now that I understand that, you know, the bad days don't last. There's always a good day around the corner, and it's about, you know, working out how you get through   Michael Hingson ** 58:10 it. And that's the issue, is working it out. And you have to have the tenacity and, well, the interest and the desire to work it out, rather than letting it overwhelm you and beat you down, you learn how to move forward.   Stuart Pollington ** 58:25 Yeah, and that's not easy, is it? I mean, let's be honest. I mean, even, even being when we were younger and kids, you know, things happen. It does. We're just human, aren't we? We have emotions. We have certain feelings. But if you can just deal with that and then constructively and critically look at the problem, you can normally find a solution.   Michael Hingson ** 58:46 Yeah, exactly. What's one piece of advice you wished you had learned earlier in your entrepreneurial career?   Stuart Pollington ** 58:56 Um, I Yeah. I mean, for this one. I think, I think what you said earlier, actually, it got me thinking during wise we've been talking because I was kind of, I would say, don't be afraid to ask questions just based on what we've been talking about. It's changed a little bit because I was going to say, well, you know, one of the things I really wish I'd learned or known earlier was, you know, about the value of mentorship and kind of finding the the right people who can almost show you where you need to be, but you could, you know, but when people hear the word mentor, they think of either or, you know, someone really, yeah, high up who I could I'm too afraid to ask them, or someone who's going to cost you 1000s of dollars a month. So actually, I'm going to change that to don't be afraid to ask questions, because that's basically what you'd expect from a mentor, is to be able to ask. Questions, run ideas. And I think, I think, yeah, I think thinking back now, understanding that the more questions you ask, the more information you have, the better your decisions you can make. And obviously, don't be afraid to learn from other people's experience, because they've been through it, and potentially they could have the right way for you to get through it as well.   Michael Hingson ** 1:00:24 And you never know where you're going to find a mentor. Exactly,   Stuart Pollington ** 1:00:28 yeah, no, exactly. I think again, you hear the word mentor, and you think people have this diff, a certain perception of it, but it can be anyone. I mean, you know, if I my mom could be my mentor, for, for, for her great, you know, cooking and things that she would do in her roast dinners. You know that that's kind of a mentor, isn't it making a better roast dinner? So I think, yeah, I think, I   Michael Hingson ** 1:00:54 think, but it all gets back to being willing to ask questions and to listen,   Stuart Pollington ** 1:01:02 and then I would add one more thing. So ask the questions, listen and then take action. And that's where that unstoppable mindset, I think, comes in, because I think people do ask questions, people can listen, but it's the taking action. It's that final step of having the courage to say, I'm going to do this, I'm going to go for   Michael Hingson ** 1:01:23 it. And you may find out that what was advised to you may not be the exact thing that works for you, but if you start working at it, and you start trying it, you will figure out what works   Stuart Pollington ** 1:01:37 exactly. Yeah, no, exactly. That's it, yeah.   Michael Hingson ** 1:01:41 Well, what a great place to actually end this. We've been doing this now over an hour, and I know, can you believe it? And I have a puppy dog who probably says, If you don't feed me dinner soon, you're going to be my dinner. So I should probably go do that. That's   Stuart Pollington ** 1:01:57 all good. So for me, I'm going to go and get my breakfast coffee. Now it's 7am now, five past seven in the morning.   Michael Hingson ** 1:02:03 There you are. Well, this is my day. This has been a lot of fun. I really appreciate you being here, and I want to say to everyone listening and watching, we really appreciate you being here with us as well. Tell others about unstoppable mindset. We really appreciate that. Love to hear your thoughts and get your thoughts, so feel free to email me with any of your ideas and your your conceptions of all of this. Feel free to email me at Michael H, I m, I C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, I B, e.com, you can also go to our podcast page. There's a contact form there, and my podcast page is www dot Michael hingson.com/podcast, and Michael hingson is spelled M, I, C, H, A, E, L, H, I N, G, s, O N. Love to hear from you. Would really appreciate it if you'll give us a five star rating wherever you're watching or listening to the podcast today, if you know anyone and steward as well for you, if any one of you listening or participating knows anyone else that you think ought to be a guest on unstoppable mindset, we'd love to hear from you. We'd love introductions, always looking for more people to tell their stories. So that's what this is really all about. So I really appreciate you all taking the time to be here, and Stuart, especially you. Thank you for being here. This has been a lot of fun, and we really appreciate you taking your time.   Stuart Pollington ** 1:03:26 Thank you, Michael. Thank you everyone. I really enjoyed that. And you know, in the spirit of everything, you know, if, if anyone does have any questions for me, just feel free to reach out. I'm happy to chat.   Michael Hingson ** 1:03:39 How do they do that? What's the best way, I   Stuart Pollington ** 1:03:41 think probably the LinkedIn so I think on when you post and share this, you will have the link. I think   Michael Hingson ** 1:03:49 we will. But why don't you go ahead and say your LinkedIn info anyway? Okay, yeah.   Stuart Pollington ** 1:03:53 I mean, the easiest thing to do would just be the Google search for my name on LinkedIn. So Stuart pollington, it's S, T, U, a, r, t, and then P, O, L, L, I N, G, T, O, N, and if you go to LinkedIn, that is my I think I got lucky. I've got the actual LinkedIn URL, LinkedIn, forward slash, I N, forward slash. Stuart pollington, so it should be nice and easy.   Michael Hingson ** 1:04:19 Yeah, I think I got that with Michael hingson. I was very fortunate for that as well. Got lucky with   Stuart Pollington ** 1:04:23 that. Yeah, they've got numbers and everything. And I'm like, Yes, yeah.   Michael Hingson ** 1:04:30 Well, thank you again. This has been a lot of fun, hasn't   Stuart Pollington ** 1:04:33 it? He has. I've really enjoyed it. So thank you for the invitation, Michael.   **Michael Hingson ** 1:04:42 You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael hingson.com slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael hingson.com. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael hingson.com forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit www.accessibe.com . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.

The Trombone Corner Podcast is brought to you by Bob Reeves Brass and The Brass Ark.  Join hosts Noah and John as they interview Amanda Stewart, of the St. Louis Symphony Orchestra. About Amanda: Amanda Stewart is currently the Associate Principal Trombonist of the St. Louis Symphony Orchestra, a position she began in the Fall of 2014. Born in Oakland, Maryland, she began playing the trombone at the age of six. Her studies started with Harold Hudnall and continued with Dr. H. Keith Jackson, current Dean of the College of Creative Arts of West Virginia University. She received her bachelor of music degree from The Juilliard School, studying with Joseph Alessi. As an orchestral musician, Ms. Stewart has played with numerous orchestras. She was Principal trombonist of the San Antonio Symphony for eight seasons, Assistant Principal trombonist of the Lyric Opera of San Antonio for four seasons, and Associate Principal trombonist of the New York Philharmonic for two seasons. Ms. Stewart has also been a regular substitute and extra player with the Boston Symphony and has toured with them internationally. She has also performed with the Baltimore, Cincinnati, Cleveland, Dallas, Houston, Kansas City, National, North Carolina, Philadelphia, Pittsburgh, and Toronto Symphonies. Ms. Stewart has also spent several summers performing in the Colorado Music Festival Orchestra. In other performing capacities, Ms. Stewart is a current member of the trombone ensemble, STL Trombones. She has also performed as a member of the Burning River Brass and the San Antonio Brass. During her tenure as a member, Ms. Stewart performed twice as a soloist with the San Antonio Symphony. She has also appeared as a guest artist at the International Trombone Festival and the International Women's Brass Conference. As an educator, Ms. Stewart currently teaches at Washington University in St. Louis, and has taught privately at several other universities, namely Our Lady of the Lake University, St. Mary's University, Rutgers University, Trinity University, and McKendree University. For part of the 2025 Spring Semester, she served as an adjunct Assistant Professor of Music at Indiana University's Jacobs School of Music. Also, Ms. Stewart has also given masterclasses at many national universities and conservatories, including the New England Conservatory, Rice University, and The Juilliard School. Ms. Stewart is an Edwards artist, performing on Edwards trombones and Griego Mouthpieces.

In this episode of the Braun Performance & Rehab Podcast, Dan is joined by Samantha Swanovich to discuss her journey as a college athlete and her recovery from ACL injury.Samantha Swanovich “Swanee” is a rising attacker for Rutgers University women's lacrosse, known for her resilience, leadership, and sharp offensive instincts. A native of Minnesota who later moved to Tampa, Florida, Samantha first picked up a lacrosse stick thanks to her older brother and quickly developed a passion for the game. After a standout high school career at Newsome where she was a USA Lacrosse High School All-American and two-time team MVP Samantha committed to Rutgers, drawn by its competitive athletic culture and top-tier marketing program.Despite redshirting her freshman year due to an ACL injury, Samantha made a strong comeback in 2025, appearing in all 18 games and scoring 16 goals, including multiple hat tricks and performances against nationally ranked opponents. Off the field, she's equally passionate about mentoring younger players, growing the sport in Florida, and pursuing a career in sports marketing—using her own recovery journey to inspire others through connection, communication, and community.For more on Samantha be sure to follow @samanthaswanovich*SEASON 6 of the Braun Performance & Rehab Podcast is brought to you by Isophit. For more on Isophit, please check out isophit.com and @isophit -BE SURE to use coupon code BraunPR25% to save 25% on your Isophit order!**Season 6 of the Braun Performance & Rehab Podcast is also brought to you by Firefly Recovery, the official recovery provider for Braun Performance & Rehab. For more on Firefly, please check out https://www.recoveryfirefly.com/ or email jake@recoveryfirefly.com***This episode is also powered by Dr. Ray Gorman, founder of Engage Movement. Learn how to boost your income without relying on sessions. Get a free training on the blended practice model by following @raygormandpt on Instagram. DM my name “Dan” to @raygormandpt on Instagram and receive your free breakdown on the model.Episode Affiliates:MoboBoard: BRAWNBODY10 saves 10% at checkout!AliRx: DBraunRx = 20% off at checkout! https://alirx.health/MedBridge: https://www.medbridgeeducation.com/brawn-body-training or Coupon Code "BRAWN" for 40% off your annual subscription!CTM Band: https://ctm.band/collections/ctm-band coupon code "BRAWN10" = 10% off!Ice shaker affiliate link: https://www.iceshaker.com?sca_ref=1520881.zOJLysQzKeMake sure you SHARE this episode with a friend who could benefit from the information we shared!Check out everything Dan is up to by clicking here: https://linktr.ee/braun_prLiked this episode? Leave a 5-star review on your favorite podcast platform

Welcome to Hot Topics! In this episode, our host, Gabrielle Crichlow, talks with guest Chidimma Ibeh, the founder of Open Path Academy. Together, they delve into Chidimma's journey from teacher assistant to entrepreneur, highlighting the crucial differences between tutoring and traditional teaching. Chidimma shares her deep passion for personalized, one-on-one tutoring and her commitment to empowering students with essential skills for their futures.The discussion addresses the challenges of managing large classrooms and emphasizes the benefits of remote tutoring, which allows for greater flexibility and individualized attention. Chidimma elaborates on the digital tools she utilizes to enhance learning experiences, including Zoom and Scratch, and shares her effective marketing strategies, primarily focused on organic social media outreach and Facebook ads.Listeners will also learn about Chidimma's exciting upcoming summer camps: a Gaming and Game Design Camp for middle school students and a Creator Camp for high school students, both aimed at fostering creativity and technical skills. With competitive pricing and early sign-up discounts, these camps are designed to be accessible to all.Chidimma then offers valuable insights and advice for aspiring tutors, encouraging them to empower youth and create opportunities for skill development.Tune in for an enlightening discussion on the future of education and the evolving tutoring industry!Who is Chidimma Ibeh?Chidimma Ibeh is the visionary founder of Open Path Academy, an educational service committed to preparing students for success in today's fast-paced, digital world. With a background in software development and a deep passion for STEAM education, she blends science, technology, engineering, and entrepreneurship to create engaging, future-ready learning experiences. Chidimma holds a bachelor's degree from Rutgers University, a master's in software development from Maryville University, and is currently pursuing her Doctor of Business Administration at Capella University. Her teaching journey began during her undergraduate years as a tutor and teaching assistant, and she has since impacted students through both in-person and virtual instruction. In 2022, she launched Open Path Academy to help children build confidence, develop essential life skills, and grow into innovative, thoughtful members of their communities. Chidimma's mission is rooted in empowering every child to think critically, lead boldly, and discover their unique path in an ever-evolving world.You can find Chidimma:On the web: https://www.openpathacademy.com/On Facebook: https://www.facebook.com/openpathacademyllc/On Instagram: https://www.instagram.com/openpathacademyOn X: https://twitter.com/openpathacademyOn TikTok: https://www.tiktok.com/@openpathacademyOn YouTube: https://www.youtube.com/@openpathacademyOn Threads: https://www.threads.net/@openpathacademyOn Pinterest: https://www.pinterest.com/openpathacademy/Watch this episode on YouTube: https://youtube.com/live/BgDfFdW3etoRate this episode on IMDB: https://m.imdb.com/title/tt37539264/?ref_=ext_shr_lnk********************************************Follow Gabrielle Crichlow:On Facebook: https://www.facebook.com/gabrielle.crichlow On Instagram: https://www.instagram.com/gabrielle.crichlowOn LinkedIn: https://www.linkedin.com/in/gabrielle-crichlow-92587a360Follow A Step Ahead Tutoring Services:On Facebook: https://www.facebook.com/astepaheadtutoringservicesOn Instagram: https://www.instagram.com/astepaheadtutoringservicesOn X: https://www.x.com/ASATS2013On LinkedIn: https://www.linkedin.com/company/a-step-ahead-tutoring-services/On YouTube: https://www.youtube.com/@astepaheadtutoringservicesOn TikTok: https://www.tiktok.com/@asats2013On Eventbrite: https://astepaheadtutoringservices.eventbrite.comVisit us on the web: https://www.astepaheadtutoringservices.comSign up for our email list: https://squareup.com/outreach/a41DaE/subscribeSign up for our text list: https://eztxt.s3.amazonaws.com/534571/widgets/61fc686d8d6665.90336120.htmlCheck out our entire "Hot Topics!" podcast: https://www.astepaheadtutoringservices.com/hottopicspodcastSupport us:Cash App: https://cash.app/$ASATS2013PayPal: https://paypal.me/ASATS2013Venmo: https://venmo.com/u/ASATS2013Become a supporter of this podcast: https://www.spreaker.com/podcast/hot-topics--5600971/support Original date of episode: April 9, 2025

I always enjoy having the opportunity to speak with business professionals and leaders. Fidel Guzman not only is such a professional, but he also works in the corporate training arena teaching his company's employees and leaders about leadership and continuous improvement. Fidel comes by his talents honestly. He grew up in an environment where he needed to learn and grow. He secured a Bachelor's degree and an MBA both from Northeastern Illinois University where he graduated Summa Cum Laude. Fidel started out wanting to be a kindergarten teacher, but he ended up taking a different road. He went to work for a company where he helped people progress within various industries. The company he worked for was bought by ION Group in Chicago, IL. Fidel flourished and became the Manager of Internal Training for the company. Mr. Guzman is quite adaptable and can train people within the organization even though they may well have their own expertise in different industries. Fidel and I talk about everything from leadership, the future of corporate training and we even take time to explore how AI is and will become more a part of his work and the work we all do. When not working Fidel has various outside activities. His most loved efforts go, of course, into being part of a family. He also serves as Vice President of Education for Toastmasters International. He loves to be involved in Mixed Martial Arts. He keeps quite busy at a variety of activities and clearly loves the challenges he gets to address along the way. About the Guest: Fidel Guzman is a dynamic and enthusiastic Learning & Develoment professional with a proven track record in instructional design, project management, and training development. With a Master of Business Administration from Northeastern Illinois University, where he graduated Summa Cum Laude, Fidel has consistently demonstrated his commitment to excellence and continuous improvement. His extensive experience spans various industries, including finance, telecommunications, and fitness, showcasing his versatility and adaptability. Currently serving as the Manager of Internal Training at ION Group in Chicago, IL. Fidel and his small but mighty team facilitate onboarding programs and training initiatives for over 13,000 employees globally. He has experience developing comprehensive new hire onboarding curricula and career progression pathways for multiple departments, ensuring effective and innovative learning solutions. Fidel's leadership extends beyond his professional role, as he actively participates in numerous company committees focused on community volunteer events, work-life balance education, and diversity, equity, and inclusion. Fidel's passion for personal and professional development is evident in his certifications, including “Creating a Coaching Culture” from SHRM and “Coaching Skills for Leaders and Managers” from PMI. Fluent in both Spanish and English, he leverages his bilingual skills to connect with a diverse audience. Outside of his professional endeavors, Fidel enjoys podcasting, judo, triathlons, hiking, and poetry, reflecting his well-rounded and adventurous spirit. In addition to his professional achievements, Fidel has a strong commitment to volunteerism and community involvement. He is serving as the Vice President of Education for Toastmasters International and has been an MMA class instructor and coordinator at St. Bruno Elementary. His dedication to helping others is further demonstrated through his role as an academic tutor at Berwyn Public Library. Ways to connect with Fidel: (1) Fidel Guzman, MBA | LinkedIn New Podcast- The Hero in the Mirror on Spotify: https://open.spotify.com/episode/44xD76FcF5YFMNyuigFmBm?si=2so3OWJdQby6F91ZaY1AUg The Hero in the Mirror also on Youtube: (3) HerointheMirror - YouTube About the Host: Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog. Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards. https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/ accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/ Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset . Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts. Transcription Notes: Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.   Michael Hingson ** 01:21 Greetings, everyone. I am Michael Hingson, and you are listening to unstoppable mindset where inclusion, diversity and the unexpected meet, and today we get to do the unexpected. And of course, what the unexpected is is anything that doesn't have anything to do with inclusion or diversity. So that's most things you know, in a lot of ways. Anyway, our guest today is Fidel, and am I pronouncing it right? Guzman, yes, you got it. Oh, my goodness. Comes from listening to Guzman's who play baseball. Okay, I'll take that. That's a way. So Fidel reached out to me some time ago. We're going to be doing some speaking to his company ion. But in the meanwhile, I also convinced him that he had to come on unstoppable mindset and talk with us, tell us about himself, tell us a lot about what he does and why he does it, and help to contribute to our general theme, which is that we're all more unstoppable than we think we are, and we usually underrate ourselves. So we we try to improve by discovering that more people are unstoppable than we think they are, and that we thought they were. So that works out. Well, Fidel has a degree in business. He has a Masters of Business Administration. You graduated sigma cum laude, which is pretty cool. And I did cum laude, but I didn't get to do sigma or Magna, but that's okay, but that's okay anyway. Fidel, I want to welcome you to unstoppable mindset. We're glad you're here.   Fidel Guzman ** 02:56 Michael, it's a pleasure to be here. Thank you for having me.   Michael Hingson ** 03:00 Well, my pleasure, and I'm looking forward to to chatting and talking about some businessy things and anything else that you want to talk about. So let's start this way. It's always fun to do this. Why don't we start by you telling us kind of, maybe, about the early Fidel growing up and some of that stuff, and what got you started down the road of life as it were.   Fidel Guzman ** 03:20 Yeah, yeah, that's all right, yeah, let's let's go back. Let's go back to where it all started,   Michael Hingson ** 03:25 long time ago,   Fidel Guzman ** 03:30 definitely. So I'm born and raised in Los Angeles, Compton, Huntington Park area. I come from Mexican parents. They they they came here to the United States to give their their family a better future. Some first generation Mexican American, very proud. So actually, we do have a little diversity in here on this call. Oh, good. There we go. Yeah. So first generation Mexican American, my family traveled a lot when I was young. My dad's a truck driver, so wherever there was work, he would take us along. So we grew up and raised Los Angeles. I was seven or eight, then we ended up going to Mexico for a couple years, in Dallas, then St Louis, and then we ended up here in Chicago, here in the Midwest. Wow. Winter, the winters here were a bit surprising and tough. When I was in elementary school, I remember the first snow that I saw. It was, it was beautiful. After two weeks, I was like, All right, when is it? When is it gonna go away? And I was in for the the rude awakening that it's gonna it's gonna stick around for, for a few months or so, yeah, but I've had, you know, since then here, here in Chicago, we started to grow our roots. And I have five brothers and a sister. So I have a big family, a big Hispanic family, and I went to high school. My freshman year, I went to Lane Tech. Tech for all my folks who are familiar with the Chicagoland area. And then I ended up going to transferring over to Morton West in Berwyn. After I graduated high school, I went to Northeastern Illinois University, my alma mater, I got my undergrad in business management and marketing, and also got my Masters in Business Administration. So I am a proud double alumni from Northeastern Illinois University, and I really owe this, this community of Northeastern Illinois University, a lot with respect to the great teachers that they have there, the community that they try to build, and the friends and that I made along the way, as well as the education, of course, that helped, really helped me expand my career opportunities. After I graduated from Northeastern Illinois University with my undergrad, I started my first real corporate role inside of backstop solutions. And backstop solutions was a still, you know, it was a great company to be a part of lots of mentors. If I can, actually, I would like to give a quick shout out to a few mentors that I had along the way, such as Deanne Falk, Richard fu our CEO, our legacy CEO, Clint Coghill, Sarah Schroeder, and the current head of learning and development under ion. Alexander Lloyd and I really want to thank them for all their mentorship and leadership, because it's really helped me get and grow to the person that I am today. So with that, yeah, I am the manager of internal training at ion. We came I came in via an acquisition, when backstop was acquired, and throughout that period, like I was, I had some some free time, so to say, and ended up getting my Masters in Business Administration.   Michael Hingson ** 06:48 And so along the way, did you get yourself married and all that? Oh, my   Fidel Guzman ** 06:52 wife is going to kill me. Yes. Along the way, sorry about that. No, yeah, yeah, of course, yeah. Can't forget, can't forget about those significant others. But yes, I am married. My wife has a master's in occupational therapy, so she's in the medical field, and I'm in, like, the business learning and development side of things, so our conversations are pretty interesting, as well as our perspectives on things. I also have a daughter. She's 16, going on 17 people are usually very surprised when I tell them the age of my daughter, but had her early when I was in my early 20s, so young dad and she was a blessing. I wouldn't, wouldn't have it any other way.   Michael Hingson ** 07:33 That's that is great. Why did you decide to go into business and study business in college.   Fidel Guzman ** 07:42 So interestingly enough, when I got into college, I wanted to be a kindergarten teacher. I wanted to be cool Mr. Guzman, because I also really I love kids. I love working with kids. I was also a mixed martial arts program coordinator and instructor at an elementary school on the south side of Chicago for three years, and that was during my undergrad. And I taught all grades kindergarten through eighth grade, some of the basics in boxing, wrestling, jiu jitsu and kickboxing, so a bit of both. But as I was going through through my clinicals, as I was going through the the Yeah, the education aspect of it, I ended up wanting to switch majors. So I was like, I was like, hey, there's probably a lot more opportunity, a lot more opportunity for growth inside of the business segment. So I ended up switching my majors to business management, marketing, and somehow learning just found its way back into my life. So a lot of the stuff that I learned from some of those, those preliminary courses in in education. I mean, still, still resonate to this day, right? Understand your audience. Understand which students are visual learners, which ones are experiential learners. Which one need more repetitive exercise to to drill something in? So, yeah, the universe did not, did not lead me too far away from, from from teaching and being an instructor, and here I am. I know   Michael Hingson ** 09:08 that feeling well. So a couple things. First of all, I was born in Chicago, but we moved to California when I was five, but in Chicago, you start kindergarten at the age of four. So I went for a year to a special kindergarten class that my parents and others advocated for, for premature, blind kids, because there were a whole bunch in the Chicago area during the whole baby boomer area, a number of children were born prematurely and given a pure oxygen environment, which caused them to lose their eyesight. And so the bottom line is that happened to me among others. And so I went to the Perry school. I don't even know if it's around anymore. Somebody told me it wasn't around anymore, but that's where I went to school. And went there for a year of kindergarten, learned braille and other things. And then we moved to California. So I always wanted to be a teacher as well, and I came at teaching from a different standpoint, as you did. That is to say, Well, I wanted to be a teacher. My first job out of college wasn't directly teaching, except I ended up having to write training materials and do other things like that, and then I ended up going into sales, and what I learned is that the best sales people are really teachers. They're counselors. They guide and they help people, especially when you're dealing with major account sales, they help people look at products. They teach about what their product does and the really good sales people are brave enough to admit when their product might not be the best fit for someone, because it's also all about building trust. And good teachers are concerned about building trust as well. Of course.   Fidel Guzman ** 10:57 Yeah, one of my teachers when I was close to graduating, you know, one of the things that you know this teacher, Dr funk, if I remember correctly, he instilled in us, if you're able to synthesize what you learned and explain it to a five year old, you've done a good job. Like you, you you yourself understand that particular concept or that particular topic. And I really took that to heart. So now, you know, and a lot of these roles, if, from the the main instructor, I want and need to be able to explain it, you know, to my kid, to explain it in in simple terms. And, of course, you know, expand on it if needed. But, but   Michael Hingson ** 11:40 it ultimately comes down to you can provide all the information you want, but they have to teach themselves, really, and they're not going to do that, and they're not going to listen to you if they don't trust you. So trust is a vital part of what we do,   Fidel Guzman ** 11:56 exactly spot on,   Michael Hingson ** 11:58 and I have found that that developing that trust is so extremely important. I learned a lot about trust from working with guide dogs, right from the very first guide dog that I obtained back in 1964 when I was 14. It was all about building a team and I and although I didn't know how to really externally, say it necessarily, until many years later, internally, I understood that my job was to build a relationship and that I was going to be the team leader, and needed to be able to gain trust, as well as trust my teammate in in what we did. So worked out pretty well, though. So, you know, I was that was pretty cool. So what does ion do? What is ion?   Fidel Guzman ** 12:49 Yeah, I yeah for sure. So ion is a essentially, you can, you can think of it as a software company for the investment community. We provide a number of different platforms for them to streamline their processes and track information, or be end users of that of data.   Michael Hingson ** 13:07 So people buy your software and do what   Fidel Guzman ** 13:11 they can either leverage the data that's being provided to them, or they can include data within specific platforms.   Michael Hingson ** 13:20 Are you starting to see that this whole concept of so called AI is valuable in what you do, or, as I am working with that yet,   Fidel Guzman ** 13:30 yes, definitely, we are big on streamlining processes and making sure that we're maximizing the best use of everyone's time, and AI really has a really important component in that. So for for learning and development, one of the ways that we're using AI is for content creation, so whether it's just creating a simple outline for a course or starting to use that to create slides, but there, we're also taking a look at the way AI can be used on a regular basis to provide feedback for reps like let's say someone finishes a demo. If they want to do some self reflection, they can leverage AI to get some feedback on what worked well what didn't. Was there enough engagement? How was my use of technology, so on and so forth. So not only is AI being used from, you know, creating content, but also as, like a ad hoc instructor and and way to generate feedback,   Michael Hingson ** 14:31 well, and it offers so much versatility, you can really have it go many different ways. So it is very possible it can be an instructor, as you say, an ad hoc instructor, but it really can present its information in a good teaching way too. So you can have conversations with it. You can do the same sorts of things that you would do with a teacher. I think that AI clearly, is here to stay, but I think. Think over time, AI is going to evolve a lot. I am not of the opinion that AI will replace people for a variety of reasons, but I think that it's here and it's up to us to be smart as to how we use it.   Fidel Guzman ** 15:14 Definitely. I think one of the the tips that we always give people is AI does a really great job of a number of different things, but it's always going to need that human touch at the end of at the end of the day. So don't just take don't just take some content that AI has created and take it to heart. Make sure to review it. Make sure to put that personal touch on there and have it speak your language. Have it really resonate with the audience as well, especially that, oh, go ahead. Or also just on Super mechanical, super scripted,   Michael Hingson ** 15:49 well, and I think as AI grows, it's going to try to emulate, or we're going to use it to try to emulate people more and more, but it still isn't going to get to the point where it truly is me or you, and we do have to put our mark on it. I've used it to help create several articles, and what I've done when I do that is I'll tell it what I want it to write about, and let it do it, and it comes up with some pretty good ideas that I incorporate into the article, that I create, between what it provides and what I add to the mix. And it really should be that way. Exactly what I've really found interesting is the number of people like in classrooms, who say teachers, who say, you know, it's really harder and harder and harder to tell when a student uses AI to write a paper or if the student is doing it themselves. And the first time I heard that, immediately, my idea of what to do was something like this, let the student use AI if they want to, let the have ai do the whole paper. What you ought to do is to have one day after all the students turn their papers in, where you bring each student up to the front of the class and say, defend your paper. Now you have one minute if they don't really know, yeah. I mean, if they don't know what's going on, then they're not going to be able to do very well, and they fail.   Fidel Guzman ** 17:19 Yes, I am a big proponent of comprehensive exercises and also public speaking. How well? How well can you articulate the thought that you gave in that paper? Right? Some of those different talking points, right? Can you convey the same message in front of the classroom?   Michael Hingson ** 17:38 Yeah, and, and, you can tell if a person is just not necessarily a great public speaker, they're nervous, as opposed to whether they know the subject. And those, in a sense, are two different things. But you can use the fact that students are at the front of the classroom to help make them better speakers, too, which is a good thing.   Fidel Guzman ** 17:59 Yeah, no, yeah. I agree with you. If they are using AI, just, you know, turn around a paper, have them present in front of the classroom. Yeah, let's, let's talk a bit more about your paper, yeah, and, and really have it be an interactive exercise. I think that's really where the end goal is going to be, now that AI has really taken over the way the classroom dynamic has changed. So having more of those interactive exercises, really taking a look at comprehension, whether somebody really understands that topic, and giving giving students and an audience an opportunity to discuss, how do we how do we create a hive mind mentality around this particular topic, especially in a classroom, right whether, whether that's in a school setting, in academia, or whether that's in a corporate setting, inside of an office.   Michael Hingson ** 18:54 Several months ago, we had a guest on unstoppable mindset, who's an executive leadership coach in Northern California who was a major proponent of AI. And when he worked with companies, and especially with presidents and leaders who were stuck on how we evolve and how we grow, he would bring AI into all those meetings, and one day he was dealing with one such situation where he told the president, you got to use you ought to use AI to get some great ideas. The President took that to heart, called his senior leadership staff in and said, take the rest of this day and create ideas about how you think we ought to do things better, and so on, and use AI to do it. And when everyone came in the next day, they had a lot of innovative and creative ideas, and all loved the fact that he encouraged them to use AI. And that led to. Us having a discussion about, is AI going to really take over the jobs that people do? And both of us agreed, no, AI won't. Ai can't replace anyone. We can fire somebody and then put AI in their place, which doesn't really work well. But what is a better thing is let ai do what it does well. So example that he gave was say, you have autonomous vehicles. As autonomous vehicles become more and more prevalent, like trucks that are delivering supplies, like shipping vehicles and so on, let the autonomous vehicle drive, but the driver needs to still be in the cabin and needs to be behind the wheel, even though they're not doing anything, because they are going to let the autonomous vehicle do what it can do. But you can give those people other assignments to do for the company that will keep them busy and do things that otherwise might not be done quite as efficiently. So the bottom line is, you keep people busy, you use the autonomous vehicle, and it's a win win situation all the way around.   Fidel Guzman ** 21:08 Yeah, great. I I've heard something very similar to that, and maybe if I can, if I can synthesize this, it's going to be that we want to remove manual task out of people's times, and we want them to focus on more higher value add activities. Do   Michael Hingson ** 21:29 you think that's fair? I think that's true. Isaac Asimov, years ago, the science fiction writer, wrote a really wonderful science fiction story about a young man who lived in a society where everyone had a particular job to do, and you were matched with your talents. And so there you you're you take a test when you're, like, eight years old and or or even younger, and that starts you down the road of what it is you're supposed to do for the whole country. And then you take another test several years later, and that locks you into what you're trained to do. So you always do the same task, but you do it well, because that's what you're trained to do. Well, this kid was in the whole process taking his tests, and he just wasn't comfortable with what was going on. And eventually he ran away. And what, you know, he he took the last test, apparently they looked at him kind of funny when they looked at the results and he didn't like what was going on. And he just left. He said, I'm not going to do this. I don't, I don't. I don't want to be an engineer. I don't want to do whatever it is that they want. And they eventually caught up with him, and they caught him, and they said, Why'd you run away? And he told them, and then said, No, you don't understand what just happened. Some people in society are the people who create the tests, create the processes, and don't get trained to do a specific thing, because they're the innovators and the inventors that keep society going, and you're one of those kids, and this was like, what, 50 years ago that he wrote that? So it's, it is, it is really interesting, but, but very true and, and the reality is, we can be as creative as we choose to be, and some people are more creative than others, but there are always tasks that we can find for anyone to do, and that will make them very happy,   23:40 absolutely, definitely.   Michael Hingson ** 23:42 So it works out. You know, it does work out really well. Well, a question for you. You have a leadership philosophy, needless to say, and you lead a lot in instructional design, what, what are the core principles, or what are the things that kind of make up how you teach leadership, and what it is that you teach people to do, and how do you go about team development?   Fidel Guzman ** 24:13 Yeah, I think some of the core principles that I that I really focus on with learning and development and instructional design. Number one, it has to be collaboration. It really does take a community to put some some really good training sessions and training opportunities in place, and it's really leveraging all the expertise from different subject matter experts. Give them a chance to share their perspectives and their insights on certain things, but also, really, just to enhance, you know, the the use of these training programs, because people are more keen to listen to like, oh yeah, this guy's a subject matter he's an expert in this particular. Their space and for them to to hop on. So I think that collaboration aspect is, you know, getting the Lean In from managers like, hey, this training is important. Your employees are going to benefit from this training, whether it's just for to develop their their education, to develop their career, whatever that may look like. But I want to say one of the, the first guiding principles is going to have to be collaboration. The second one is going to have to be most likely continuous improvement. As we start to roll out a lot of these different training sessions, whether it's public speaking, whether it's product training, whether it's industry training, if we roll it out, we keep our ear to the ground and make sure that we're receptive to the feedback. We take a look at what works well, what doesn't work well, what needs to be tailored. How can we, how can we also manage this across different time zones? So ion is super global company, I want to say, over 13,000 employees in over 13 plus countries. So also managing what those training programs look like for everyone, for everyone, across the board. So besides the collaboration, besides the continuous improvements or the I like to also say that the Kaizen, the Japanese philosophy of Kaizen, right, making those small improvements, the last one I want to say is going to be innovation. How can we incorporate, right? We were talking about AI. How can we incorporate some of these ladies, latest tech trends into what our training delivery looks like, whether it's something as simple as, how do we include more polls throughout a lecture to keep people engaged and participate? How do we include knowledge checks at the end of every session to make sure that people are walking away with some of the key takeaways. So, yeah, collaboration, continuous improvement and innovation. Yeah, how do we stay innovative and stay creative? I think having having some fun, staying creative along the way Definitely, definitely resonates with your audience as you're trying to do different things and trying to keep things as engaging and and fun as possible.   Michael Hingson ** 27:06 What do you say to someone who says, Look, I've really learned all I need to learn. I'm not really interested in learning anything new. That is, I know, isn't that? Yeah, but you hear it a lot, I'm sure, or too much. I   Fidel Guzman ** 27:22 think some people get comfortable right, like, Hey, I'm comfortable with what I know. And learning does require a certain level of mental energy, and it also requires a certain level of you being willing to take on a new challenge, to take on and learn something new. So to them, I would genuinely ask, what's your interest? How can we supplement what this interest looks like? You know, what are your interests in other avenues? And I think that will plant a seed to let them know that learning and development should be something learning, right? Just learning in general, it should be something that you should do throughout your life. I recently started a podcast called the hero in the mirror, and I wanted to take a moment and actually, thank you, Michael. I don't know if you remember our initial conversation. But we were talking, we were talking about, you had asked me, What ideas do you have? What are you working on? Are you working on, any books, any podcasts? And I had mentioned, I was like, Hey, I actually have an idea for a podcast. And you pause for a moment, and you were like, what's stopping it? Yeah, and it was, it was kind of like, it kind of took me back. I'm like, What? What is stopping me? Right? And sometimes, and in coaching, we call it interference, like you're you probably have a fear of failure. You have a fear that something's not going to go right, or this task seems enormous, that you don't know where to start. Yeah, so making small, small mental changes, making small steps, I think, definitely add up. Since then, Michael, I've had I've had three episodes. I've had some great guests hop on and share their story of resilience and triumph. And as I'm starting to do more episodes, I'm I'm hearing stories of people willing to have that, that mindset of, I want to continue to learn, I want to continue to expand on the person that I am and make myself well rounded in these different, different areas. So So, long story short, if somebody says I don't, I don't need to learn anything, there's always room for growth. There's always room for interest, what, what interests you, and how? And how can we follow that interest and and supplement it with some some training content.   Michael Hingson ** 29:49 I know, for me, I'm extremely comfortable with what I know, and I'm extremely comfortable with what I've learned, but I'm also very uncomfortable in knowing there's a lot of stuff I don't know and that i. Still need to learn. So I love to learn right from the very beginning, when I first discovered the internet, I regarded it and still do, no matter what there is with the dark web and everything else, I think the internet is a treasure trove of information, and it's so fun to discover new things online. And there's so many ways to go. We've got so many places where we can go get books that we never had access to before all of us. There's so many places where we can go to learn about organizations, about people. They're just so many wonderful things, and it's only one way, because I also think there is a lot to be said for real personal interactions, but I think the internet is a wonderful treasure trove that gives us the opportunity to learn a whole lot that we don't necessarily know about, subjects that we don't know anything about.   Fidel Guzman ** 30:55 The Internet is a double sided sword. It is. You can find information that will support right? Maybe you know an opinion that you have on the other side of that, you can find lots of information that does not support independent opinion that you have. And also it's a rabbit hole. Soon as you start going out that rabbit hole. But the one thing I do appreciate from the internet is the channels of communication that it's built. Yeah, and I'm appreciative of being able to have connected with you on LinkedIn, and that's turned out to us having this podcast here today.   Michael Hingson ** 31:34 I think that for me, I'm not as interested on going online and in finding something to change an opinion as much as I am finding something that will tell me about something that I didn't know as much about. Now I might change my opinion from what I thought it might be, but I I really love to try to really get as much as possible into dealing with facts or substance to teach me things, and then I'll form my own opinion from that. Yeah, you know what I'm saying. Of course,   Fidel Guzman ** 32:11 gets a good grounding of all the all the materials, synthesize it yourself.   Michael Hingson ** 32:19 Yeah, I think we should do that. I think we have to be the one to synthesize whatever it is we're dealing with. That's That's our responsibility, and that should always be the way it is, which is, and I don't want to get political or anything, but which is one of the reasons that I say any politician who says, Trust me will be the first person I won't trust until I verify. I am a firm believer in trust, but verify. I don't care who it is. I think it's so important that we really take the time every single person needs to take the time to study what's going on, and and, and really look at all sides of something. I think that's important. I listen to newscasts regularly, and I like to listen to newscasts from all sides. Some I find why I don't want to listen to them very much, because of what they do or don't do, but I still think that it's important to really understand all sides of a subject.   Fidel Guzman ** 33:29 Absolutely, I totally agree with you.   Michael Hingson ** 33:32 So you know, I think it is kind of neat to to have that opportunity, and I think we learn so much when we take the time to really study. I'm amazed. I was at a restaurant once, and my wife and I were there. We were talking about newspapers and what we get from newspapers or online, and our waitress came up and Karen said, so do you read the newspaper? And this woman's 30 years old, and she says, No, I don't. I don't have time, you know. And how little she learns, because she doesn't really seek information, which is too bad.   Fidel Guzman ** 34:07 Yep, you people have to be receptive. People have to be receptive to to gaining new bits of information. And sometimes people are just happy knowing like you, like you mentioned earlier, just happy knowing what they're what they know, just comfortable in in their own space, until some more power to that, more more power to them, more power to them,   Michael Hingson ** 34:31 until something happens to disrupt the happiness and surprises them, because they really didn't learn enough to know that that was a possibility. Yep, I never thought I would be doing a podcast, but when the pandemic occurred, I started to learn about it, and learned all the value of it. Now, I had been at our campus radio station at UC Irvine for six years, and I was program director one year, so I understood radio, and when I started learning about podcasts. They went, this is really pretty cool, and I had never thought about it, and had never been interviewed on a podcast, but I realized I know what I can can do with this, and I know that I can sound intelligent on the air. And so I started to learn about it, and here we are now, just today, actually, we published online and in YouTube episode 324 of unstoppable mindset since August of 2021 Congratulations, Michael. Well, thank you. It's a lot of fun. We actually went to two episodes a week in August of 2022 Oh, wow, because we had such a huge backlog. Yeah, and I don't mind having a huge backlog, but it was growing way too much. So we went to two episodes a week, and and it's a lot of fun to to do it. And as and as I love to tell people, for me, the most important thing is I get to learn from every single person who comes on the podcast. It's so neat to be able to do that, of course. So it works out really well. Well for you, what kind of challenges have you faced? What have you done to overcome challenges, and what are some of the biggest challenges you faced, and how you did you deal with them?   Fidel Guzman ** 36:17 Okay, yeah, that's great. That's some of the questions I use on on my podcast, here in the mirror. So I'm on the I'm on the other side of that chair today. Yes, no, it's good. It's good. It's a good question. So I want to say, you know, there are, there are three main, three main challenges that really stand out for me. One I'm very vocal about, and that is my speech impediment, my stuttering problem. It was really bad when I was little kid. I had a speech pathologist. Even now, talking to you on this podcast, I have to be very conscious with what I'm saying. Some of the listeners might might have caught it in the beginning when I get too excited about a particular topic, or if I haven't formulated my thought yet, but the speech impediments is something that has really made public speaking a passion for me. It was hard for me to have a voice when I was a little kid, I used to try to raise my hand and answer a question when I was in elementary school, and the teacher would be like, All right, next one like you had, you had your turn. And so I, you know, I've struggled, you know, to have a voice. I struggled with just completing sentences, and the way that I overcame that is through a speech pathologist that really gave me the confidence to believe in myself. I remember one exercise she gave me one day is she grabbed me from my classroom. She would pick me up from my classroom every Tuesday and Thursday, and she picked me up one day, and I was kind of down in the dumps. I didn't really like going to the class. We weren't really advancing much. And she's like, Hey, we're going to try something different tonight. Different today. She's like, today I'm going to have the order of pizza. And I was still a little little fat kid, like fourth or fifth grade, so I was like, oh, yeah, I'm all for it. What's going on here? And she was like, but the catch is, you need to order this pizza without stuttering. And you know, right away, kind of my heart dropped. And she's like, okay, like, don't, don't worry, we're gonna practice exactly what you want to order. And she's like, What do you want? And I'm like, Well, I want a large pepperoni pizza with an RC, a two liter RC Cola delivered to McPherson Elementary. And she's like, okay. She's like, write it down. I'm like, Alright, great to like, write it down again. I must have written it like, 10 times. She's like, No, now practice it. So about 15 minutes of doing that, she was like, All right, I think you're ready. She hands me the phone and, you know, I pick it up. My heart's in my throat, and I'm just like, like, I'm like, hi, you know, I want to order a large pepperoni pizza with a two liter RC Cola delivered to McPherson elementary for Fidel Guzman, and I was just astonished. I hung up the phone. I was happy for two reasons. Number one, I was going to get some pizza. Number two, I was able to say it a complete, full sentence without stuttering. And she she really believed in me and instilled in me that confidence that I could overcome this. But it wasn't an overnight success. It still required me go going to the speech pathologist, you know, throughout my elementary school, throughout all those years, and even as an adult, continuing to practice and hone that in in high school, doing presentations, in college, doing presentations. So right now, I am the VP of education for our America's Toastmasters Club, and this is one story i i always tell people, and they're like, No, you don't stutter. I'm like, if I get too excited, I'll lower my words. But that was that was one challenge, that was one challenge, and it's. Is it's still something I have to be very conscious of. And I've caught myself a couple times earlier in this podcast where I kind of mumble a little bit or get caught up in a particular word. But besides that one, I want to say that the second one was more of my in college. In college, I struggled paying for school. I mentioned I'm first generation Mexican American, and I was one, one of the first, first of my brothers to attend college full time. And I did all I could to make ends meet, two, three jobs, just paying for tuition. Financial aid was great, you know, it really helped me with a portion of that, but a lot of it really ended up, you know, being due onto me. And then I had my daughter, and it was just a struggle. I was like, How can I be a dad? How can I be a student? How can I work on my career? And I had gone to a financial aid workshop, and the one thing that stood out in this workshop was when they were talking about scholarships granted in high school when you're about to graduate, they talk to you about it, but it doesn't. It doesn't really materialize until you're until you receive that bill. Yeah, you're just like, hey, here's, here's a $2,000 bill for this college class. And you're like, oh, man, this is, this is not, this is not cheap. It's pretty expensive. And the one thing you know that stood out was, you know, let the scholarships, and they started talking about scholarship applications, and I found that there were a couple common denominators with the scholarships. Number one, they wanted two letters of two letters of recommendation. Number two, they want an essay. What are you going to do with your degree? How are you going to make a positive impact in the community? And number three, sometimes, typically an interview. And so I ran with it. I was like, they want two letter, letters of recommendation. They want one essay. They want an interview. No problem. And I made that my part time job. On the weekends, I would just apply, apply, apply. And I started getting some small wins. I started getting a $250 scholarship here, a $500 scholarship there, $1,000 scholarship, you know, here, and all of it started to add up, and it started to gain momentum. And I was lucky enough to get, get, get accepted for a number of different scholarships and complete my my college education, and even, you know, be strong willed enough to go back and do it again and try to try to get my masters. So those were two, two big ones, but I'll pause here and see if you have any questions around those two challenges for me. Michael, no,   Michael Hingson ** 42:41 but I I really admire what you did. You You made a choice and you followed it through. And I think that's of course, the whole issue is that we have to make choices and we need to follow through. And if we find that, we need to refine our decisions. We do that. I know when I was a student and a program director at the university radio station, I wanted everyone to listen to themselves. I thought it was a great idea to have everyone listen to themselves on the air. And the way you do it is you record it and you give it to them. And I didn't anticipate how hard that was going to be, because for me, I was used to doing it for myself, yeah, but I I didn't realize how much resistance I was going to get from literally everyone at the radio station, they were not interested in and I'm thrilled about doing it at all. What I and the engineer at the station did eventually was to put a cassette recorder in a locked cupboard, and whenever the microphone was activated, the recorder would go on. So, you know, you didn't have to hear the music. You just wanted to hear yourself talk. And we, we really took a major step and said, You have to listen to these recordings. We gave each person a cassette. We expect you to listen to these recordings and improve accordingly. What I didn't say much was, I know what it's like. I'm my own worst critic, and I have to listen to it, so you guys do now. I've changed that, and I'll get to it in a second, but we pushed everyone to do it, and it wasn't long, not only before we started seeing improvement, but before the people themselves started recognizing that they were really getting comfortable listening to themselves and that they were taking this to heart, and by the end of the year, we had people who were loving it and wanting their cassette every day or every week, and also a. Some of them went into broadcasting. For me, what I learned, and it took many years before I learned it is I'm not my own worst critic. I shouldn't be negative, as I said earlier, I'm the only one who can really teach me. I'm my own best teacher. And I think when you make that mind shift from being your own worst critic to your own best teacher, it really puts things in a much more positive light. And I've said that before on the podcast, and I will continue to say it, because I think it's a very important   Fidel Guzman ** 45:29 concept. We actually have a similar exercise for our America's Toastmasters Club, where we'll we'll record some speeches, and we'll have people listen back to their recorded speech. And a lot of people say like, man, it's cringe to hear yourself on the on the other side, on the other side of those iPhones, but it is a very useful exercise. You get a better understanding of your your filler words, your eyes, your arms, your vocal variety, your body language. And if you're looking to be a great, I don't want to say public speaker, but if you're just looking just to speak better in general, even when it's an on a presentation, on a call, or if you have to give up a toast at a wedding or a quinceanera, for you to be able to, yeah, critique yourself and gather feedback from your from your own recording   Michael Hingson ** 46:23 well. And the reality is, the more of it you do, and the more you listen to it, having been up there in front giving the speech, you also see how people react. And if you continue to observe and listen to the recordings as you go forward, you will improve, yeah, for sure, which is which is really important. And one of the things that I try to do regularly now is to record talks. When I go and give a speech somewhere, I will record it so that I can listen to it and I enjoy it, because I discover Did I really say that I shouldn't have said it quite that way, but I'll do better next time. But listening to it helps such a tremendous amount,   Fidel Guzman ** 47:13 especially with those filler words. So when you really listen to the recording, you'll be like, Man, I use a lot of likes or SOS or ands or buts, and if you want to speak eloquently, it is, I mean, like anything, you just gotta practice it. You gotta practice it, and you have to be receptive to that, the feedback. And you have to also celebrate the small wins. One thing I am a big proponent on is celebrate the small wins. Yeah. So if you are able to do your your first speech at a Toastmasters clubs like we, we give you tons of accolades, because it is not an easy fit, an easy feat. If you're able to do the second one, even better. You're, you're progressing, and you're, you know, you're increasing your understanding of some of the fundamentals of public speaking. Yeah, so you're preaching to the choir here.   Michael Hingson ** 48:05 Yeah, no, I understand. Oh yeah, it's good, but it is really important to do, and it's fun to do. If you decide to make it fun, and if you decide that you want to become a better communicator there. There are lots of us and all that sort of stuff that people do. I've heard some people say that's really not such a bad thing. Well, I've got to say that I've never really been used to having a lot of us. And you know, there's a guy out here who I don't think he's alive anymore. He used to be a sports announcer out here. His name was Jim Healy, and you may have heard him when, well, out here in Los Angeles, anyway, he was on K lac, and he had somebody, well, he had a recording of somebody, one of the sports jocks, and he announced that he was going to play this recording, and what you're going to hear is this guy in 60 seconds say, you know, 48 times, that's and he did what's amazing, that   Fidel Guzman ** 49:17 when you when you get to Some of those, it's like, what do they say? Nails on a chalkboard? You're like, Oh, yeah. Like, what are you trying to say? Just, just say it. To say, to say the damn thing.   Michael Hingson ** 49:30 Yeah, talk a little bit slower and just say it.   Fidel Guzman ** 49:33 One thing that I'm trying to be conscious, more conscious of is pauses, like those deliberate pauses, those deliberate pauses to collect your thoughts, like I often need, just to collect myself, but also to build suspense the message and the message that you're trying to give, especially when you're in front of a group of people, in front of an audience, and you're pausing there, they're just like, oh, what? So what is he? What is he gonna say next? What's up? What's going on with this pause? So it's also you have this arsenal of tools when it comes to to public speaking and to engage with an audience and to keep them, to keep them interested in what your next thought is going to be. What What am I going to say next? How am I going to, you know, align this topic to something else that I want to discuss.   Michael Hingson ** 50:24 I love, yeah, I've discovered the value of pauses. You can make a pause last too long, and one of the things you learn is how long to make a pause. But I love pauses. They really do add a lot of value. There they get. Well, you talk a lot about continuous improvement, and clearly you you really love the whole concept. What's an example of a project where you instituted continuous improvement, and how do you make that happen? Thanks, Michael.   Fidel Guzman ** 50:56 Let's pause again. Yeah, right. I know. Yeah. All right. Michaels, Michaels, throw me. Well, not much of a curveball, but yeah, no, that's good. So I know continuous improvement. And one project that I worked on, I want to say one that comes to mind is last year I hosted a series of product boot camps. And what these product boot camps really were, were product training and networking opportunities within ion. I had just gone through the acquisition of backstop into the into the ion family, and I saw a need. I saw a need there for some product training. And what I did is I started to coordinate with subject matter experts, hence the collaboration and community principles that I have with learning and development. And started to piece together a boot camp. So a series of training sessions, and we discussed location, we discussed different components that we can include on there. We discussed remote hybrid in person, what some of those options were, and we had about, I want to say, five or six of these boot camps in 2024 and what I noticed is that for each of the boot camps we would tailor it a little bit, because each of these different products that were under specific umbrellas were for certain audiences, you know, for certain segments of the business. So we had to, I had a template, but we had to tweak that template a little bit. Who do we want to come in here? Who do we want to come in for this particular topic? When do we take breaks? If it's in person, you know? Do we take longer breaks if it's in person? How do we include some interactive components to it? How do we test people's knowledge, whether it's through live polls, whether it's using an LMS platform to do knowledge checks? How do we create a certificate based program around this? And for each of those, it was a learning experience. It was a learning experience because we, every subject matter expert, is different, right? You're building different relationships with different people, and even their style of talking or their style of teaching on a particular topic is going to be different. So those continuous improvements throughout each of those boot camps really started to to resonate and just to showcase themselves. And for each of those, we had a similar template for all of them, but we made minor tweaks to make sure that it was as engaging and and thoughtful as possible.   Michael Hingson ** 53:36 Wow. Well, that's pretty cool. Um, and I think that the very fact that you would make the tweaks and you recognize the need to do that was pretty insightful, of course, because for me, I know when I speak, some people early on told me you should write a talk and you should, you should just give that talk. I tried that once. I didn't like what I sounded like when I read a talk, and I haven't done it since. And I also realized that I do better, and sometimes it isn't necessarily a lot, but when I customize every talk so I love to go early and try to hear speakers who speak before me, or get a chance to meet people at an event, because I will learn things invariably that I will put into the talk. And sometimes I'm tweaking talks up to and including the start of the talk, and sometimes I will tweak a talk when I'm speaking and I'm getting the impression just from all the fidgeting, that maybe I'm not getting through to these people, or I'm not really doing this in the best way possible. And I will change until I get what I expect to be the audience. Reaction, because I know what an audience is like when they're fully engaged, and I also know that not every audience is the same, so I hear what you're saying. I think it's important to do that.   Fidel Guzman ** 55:13 Yeah, for you to be able to do that on the fly, kudos, kudos to that. But yeah, we you got to be able to understand that audience, understand that audience, understand what's what's going on, the dynamic of that, of that situation. So you're, you're a veteran at at this, so no surprise there.   Michael Hingson ** 55:31 Well, that's a lot of fun. Well, what do you do when you're not working you, I know you're involved in various activities and so on. So what do you do when you're, yeah, not an eye on writing, doing, training, stuff and all that.   Fidel Guzman ** 55:45 A number of different hobbies. My wife calls me the Energizer Bunny, because I'm always running around doing something, but some of my main things is right now judo. I did wrestling in high school, and I did mixed martial arts when I was getting my undergrad. And I love martial arts. I think iron sharpens iron. It's good to be around a good group of, good group of people, people who are who are like minded, people who are looking to continue to develop themselves. And yeah, if you're in a room full of tough guys, you have no other choice than to start to be a tough guy yourself. So I love martial arts. I did a couple Judo tournaments, judo and jujitsu tournaments last year, where I placed. And let's see, besides that, triathlons, I love to run, I love to bike, I love to swim. I did my first triathlon last year. I really enjoyed it. I thought it was a phenomenal experience. I mean, it's two three hours of non stop movement, but it was, it was great just to be part of that, of a huge event like that, besides the martial arts and the constant running and swimming and biking, the last thing I want to say is writing and poetry. I have started to compile all all my poems. Hopefully, in the next year or so, I'll, I'll launch a small book of poems. And, yeah, I'll keep you, I'll keep you posted on that. But I do, I do like to write on the sign, you know, hopefully a book of poems. And, you know, since since having my daughter, I've always liked children's books. I would, I would love it if I could launch my my own series of children books, and I'm working on a couple templates with that. So, yeah, stay staying busy, staying busy, physically active, but also mentally   Michael Hingson ** 57:40 active. So you haven't written any books yet. I have a   Fidel Guzman ** 57:44 couple ideas, a couple ideas of what, what kids books want to do, but you don't have any books published yet? No, none yet. None yet. Well, we're anxious to see that happen. You got, you got it, you're gonna, you're gonna light that fire. You're gonna light that fire as well. No, and again, right? I do appreciate you for for really, really motivating me to start my own podcast, because you had really said, like, what's stopping you? Like, like me, I'm stopping myself, you know. But even yet, yeah, even like, you know, being an author, I know that you're an author, you know, I would love to have a conversation offline with you. You know what that publishing experience was like, because I think that's my biggest interference right now with that, is like, I don't know where to start with the publishing. I know I can self publish. I know I can go through publishers and like, the internet, like we said, a double sided sword, yeah, you have information that tells you you should just self publish, and then you have other bits of information. Was like, You should go through a publishing company and just like, where do I Where do I choose? But I think that's why having mentors, you know, and getting to network with people who are experienced, such as yourself, and these different avenues of public speaking and being a keynote speaker and having a podcast, being a podcast host and being an author. I think, I think it's great, and you are definitely an inspiration to me. Michael, well, thank you.   Michael Hingson ** 59:11 You're familiar with Jackson Hewitt, the accounting and tax company. You got it? Okay? So I can't remember whether it was night, whether it was 2016 or 2017 but I got invited to go speak at one of their events, and I did. And while I was there, I met a woman, and I didn't know what she did, and she she, she worked at a Jackson Hewitt, and I just happened to say, what do you own of a firm? Because most of the people there were supposed to be company owners. And she said, No, maybe someday. And I said, why not? You ought to own a company. You ought to you ought to become a company owner. You'll go further Anyway, last year, she sent me an email, and she said, I've never forgotten that, and I think it was like a year later, or two years later, she's. After I and she met, she said, I got my first company, and I now own 10 branches. Wow. Back, I said, that's pretty cool. Oh,   Fidel Guzman ** 1:00:09 Michael, Michael, you are just making ripples in the universe. Just ripples doing something. Yeah, that's good. I don't want to get too religious, but you're doing God's work, man, well,   Michael Hingson ** 1:00:18 I hope so. You know, expect Hill. Hill. Guy, guide, or she'll guide, yeah, but so what do you think is the future of work, of workplace training and learning?   Fidel Guzman ** 1:00:30 Yeah, I think we, we touched a little bit upon this. But you know, AI, you know, definitely, how can we leverage AI for content creation, creating outlines and also using it as feedback. But I also want to to bring back the the in person training. I know we've all gotten very comfortable with, you know, doing stuff remote, but similar to the example that we talked about earlier, where that teacher was like, oh, all these, all these kids are using AI for these papers, and how do I really test their comprehension? That's, that's something you know, that in person activity, yeah, I think definitely has a tremendous amount of value, not just for the instructor, but for the end learner. Yeah. So I think, I think a mixture of like, okay, great, you know, how can we use AI to create content? How can we use it to provide, you know, feedback for people to continue to improve on certain areas. But how can we bring back that in person component?   Michael Hingson ** 1:01:38 Well, see, oh, go ahead,   Fidel Guzman ** 1:01:39 yeah, to, to to unify. It was probably that pause, that to to unify, to unify a vision, you know, a vision of of continuous improvement. You know that to unify, that vision of what a team might be aiming for, yeah. So, yeah. So, I think, I think, you know, long story short, it's going to be, you know, leveraging a bit of AI and still bringing back that, that in person aspect. Well,   Michael Hingson ** 1:02:05 you know, I I've done virtual presentations as well as, of course, lots of in person presentations. I much prefer in person to virtual but my main reason for that is that I can tell what the audience is feeling. I get a lot more information if I'm doing an in person talk than I would get if I'm just doing a virtual talk. Now I've done it long enough that I mostly can do pretty well at a virtual talk, but it's still not the same, yeah, and I still don't get exactly the same information, but I can do virtual talks, and I do and it, and it's fun and and I can play games with it, because I can always turn my video off and really drive people crazy. But you know what? What advice would you give to an aspiring leader who wants to to evolve and make make changes to their organization or to themselves and so on.   Fidel Guzman ** 1:03:06 So advice I would give for aspiring leaders. I think the the main one that I really focus on is opportunities and challenges. Be ready to embrace any opportunities that come your way, but just know that each of those opportunities, it's going to come with its own set of challenges, and be prepared for both, and be okay with dealing both at the same time. And you know last, but you know not least, is that there are there are lots of stories of triumph, and to really curate yours. What does your story of triumph look like? What is your passion and how does, how does all of that connect?   Michael Hingson ** 1:03:53 And it may be evolving, and it may be different in five years than it is today, but both memories are important, yeah, which is cool. Well, Fidel, we've been doing Can you believe we've been doing   Fidel Guzman ** 1:04:08 this for over an hour? Time flies and you're having fun,   Michael Hingson ** 1:04:12 absolutely. And I really appreciate you being here and being a part of this, and I really appreciate all of you who have been listening to us and watching us. We're really excited that you're here. I hope that this has been valuable for you as well, and that you've learned something. Fidel, if people want to reach out to you, how can they do that? I   Fidel Guzman ** 1:04:31 want to say LinkedIn, feel free to reach out to me on LinkedIn. What's your LinkedIn identifier? You can find me as Fidel Guzman, comma, MBA, and I'll also give you a link so you can, you can accompany it alongside this episode, yeah, but feel free to connect with me on LinkedIn. That's going to be the easiest way to get in touch with me. And I'll also have some links if you want to check out my podcast. And hopefully I'll have, I'll have that book of poems out, yeah, soon.   Michael Hingson ** 1:04:59 Well, that will be. Good. Well, thank you again and again. Thank you, all of you. If you'd like to reach out to Fidel, I'm sure he would appreciate it. I would, and you're welcome to reach out to me.

Sometime ago I had the pleasure to have as a guest a gentleman named Rob Wentz. Rob appeared in episode 212 on March 8, 2024. Recently Rob introduced me to a man he described as amazing and definitely unstoppable. That introduction led to me having the opportunity to have today, Ken Kunken, the man Rob introduced me to. Ken's story is atypical to most. He had a pretty normal childhood until he went to Cornell. Rob was pretty short, but he loved all things sports and active. In his junior year he participated in a lightweight football game against Columbia University. On a kickoff he tackled an opponent but broke his neck in the process. Immediately he became a quadriplegic from the shoulders down. As he tells us, his days of physical activity and sports came to an abrupt end.   I asked Ken how he dealt with his injury. As he tells me, his family rallied around him and told him they were all there to help with whatever he needed to continue in school and to move on with his life. They were true to their word and Ken did continue to attend school after nine months of hospitalization. He secured a bachelor's degree in industrial engineering. He went on to get a Master's degree from Cornell in Industrial Engineering and then a second Master's degree this time from Columbia University in Psychology as he decided he really wanted to “help people especially those with serious disabilities” rather than continuing in the Civil Engineering arena. Ken then secured a job that led to him becoming a successful rehabilitation counselor in New York.   Ken wasn't done growing nor exploring. After two years working in the rehabilitation field through circumstances and advice from others, he went to Hofstra school of law where he obtained a Juris Doctor degree in 1982. He then went to work in the office of a district attorney where, over 40 years he progressed and grew in stature and rank.   Ken tells us how his life changed over time and through the many jobs and opportunities he decided to take. Twenty-two years ago, he married Anna. They ended up having triplet boys who now all are in school at the age of Twenty.   Ken is as unstoppable as it gets. He refused to back down from challenges. He is now retired and loving the opportunity to be with his family and help others by telling his story.     About the Guest:   In 1970, while a junior in Cornell University's College of Engineering, Ken Kunken broke his neck making a tackle on a kick-off in a lightweight football game against Columbia University. Ken sustained a spinal cord injury at the C 4-5 level, rendering him a quadriplegic, almost totally paralyzed from the shoulders down. Ken spent more than 9 months in various hospitals and rehabilitation facilities. While still a patient, Ken testified before a United States Senate Sub-Committee on Health Care, chaired by Senator Edward Kennedy. In 1971, almost 20 years before the Americans with Disabilities Act, Ken returned to the Cornell campus, where he completed his undergraduate degree in Industrial Engineering. Ken estimates that he had to be pulled up or bounced down close to 100 steps just to attend his first day of classes.   Ken is the first quadriplegic to graduate from Cornell University. Upon graduation, Ken decided to change his career goal. He wanted to work with and help people, particularly those with disabilities. Ken went on to earn a Master of Arts degree at Cornell in education and a Master of Education degree at Columbia University in psychology. Ken is the first quadriplegic to earn a graduate degree from Cornell University. In 1977, Ken was hired by Abilities Inc. in Albertson, NY to be its College Work Orientation Program Coordinator. Ken coordinated a program which provided educationally related work experiences for severely disabled college students. He also maintained a vocational counseling caseload of more than 20 severely disabled individuals.   While working at the Center, Ken became a nationally certified rehabilitation counselor and made numerous public presentations on non-discrimination, affirmative action and employment of the disabled. In 1977, Ken was named the Long Island Rehabilitation Associations “Rehabilitant of the Year” and in 1979 Ken was the subject of one of the Reverend Norman Vincent Peale's nationally syndicated radio broadcasts “The American Character”. Wanting to accomplish still more, Ken enrolled in Hofstra University's School of Law, where he earned a Juris Doctor degree in 1982. Ken then went to work as an assistant district attorney in Nassau County, Long Island.   Ken was promoted a number of times during his more than 40 years with the District Attorney's Office, eventually becoming one of the Deputy Bureau Chiefs of the County Court Trial Bureau, where he helped supervise more than 20 other assistant district attorneys. In addition, over his years working in the Office, Ken supervised more than 50 student interns.   In 1996 Ken received the Honorable Thomas E. Ryan, Jr. Award presented by the Court Officers Benevolent Association of Nassau County for outstanding and dedicated service as an Assistant District Attorney. In 1999, Ken was awarded the George M. Estabrook Distinguished Service Award presented by the Hofstra Alumni Association, Inc. Beginning in 2005, for nine consecutive years, “The Ken Kunken Most Valuable Player Award” was presented annually by The Adirondack Trust Allegiance Bowl in Saratoga Springs, NY, in recognition of Ken's personal accomplishments, contributions to society and extraordinary courage.   In 2009, Ken became a member of the Board of Directors of Abilities Inc., and in 2017 he became a member of the Board of Directors for the parent company of Abilities Inc., the Viscardi Center.   In 2020, Ken was inducted into “The Susan M. Daniels Disability Mentoring Hall of Fame,” as a member of the class of 2019.   In December 2023, “The Kenneth J. Kunken Award” was presented by the Nassau County District Attorney's Office, for the first time, to an outstanding Nassau County Assistant District Attorney who personifies Ken's unique spirit and love of trial work, as well as his commitment and dedication, loyalty to his colleagues and his devotion to doing justice. The Award will be presented annually.   In March 2024, Ken was named one of the Long Island Business News Influencers in Law. Ken retired from full-time employment in 2016, but continued to work with the District Attorney's Office for the next eight years in a part time capacity, providing continuing legal education lectures and litigation guidance.   For years, Ken has tried to inspire people to do more with their lives. In October 2023, Ken's memoir “I Dream of Things That Never Were: The Ken Kunken Story” was published. In 2003 Ken married Anna and in 2005 they became the proud parents of triplet boys: Joey, Jimmy and Timmy. On June 23, 2023 the triplets graduated from Oceanside High School, fifty-five years after Ken had graduated from the same school. Ways to connect with Ken:   https://www.facebook.com/ken.kunken https://www.facebook.com/profile.php?id=61566473121422 https://www.instagram.com/ken.kunken/ https://www.linkedin.com/in/kenneth-j-kunken-b4b0a9a8/ https://www.youtube.com/@Ken.Kunken https://bsky.app/profile/kenkunken.bsky.social   About the Host:   Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.   Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards.   https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/   accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/       Thanks for listening!   Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!   Subscribe to the podcast   If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset .   Leave us an Apple Podcasts review   Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.       Transcription Notes:   Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.   Michael Hingson ** 01:20 Well, hello once again, and welcome to another episode of unstoppable mindset. I am your host, Michael hingson, and today we have a fascinating guest, I believe. Anyway, his name is Ken. Kuan, kunken. Am I pronouncing that right? Yes, you are. Oh, good. And Ken, in 1970 underwent a problem when he was playing football and doing a tackle on a kickoff. Namely, he broke his neck and became a quadriplegic, basically from the shoulders down. I'm sort of familiar with the concept, because my wife, from birth was in a wheelchair. She was a paraplegic, paralyzed from the t3 vertebrae down, which was like right below the breast, so she was able to transfer and so on. So not quite the same, but a lot of the same issues, of course, and we're going to talk about that basically, because when you're in a wheelchair, like a lot of other kinds of disabilities, society doesn't tend to do all they should to accommodate. And I can, can make that case very well. Most people are light dependent, and we have provided reasonable accommodations for them by providing light bulbs and light on demand wherever they go, wherever they are, whatever they do, while at the same time for people who are blind, we don't get the same degree of access without pushing a lot harder. And people in wheelchairs, of course, have all sorts of physical issues as well, such as stairs and no ramps and other things like that. And I know that Ken's going to talk some about that from university days and my wife Karen face some of the same things. But anyway, we'll get to it all. Ken, I want to welcome you to unstoppable mindset. And I think your wife, Anna is visiting with us also, right, right? Thank you. Michael, so Anna, welcome as well. Thank you so Ken. Why don't we start if we could by you telling us sort of about the early Ken, growing up and all that from being a child, and tell us a little bit about you.   Ken Kunken ** 03:40 Okay, well, if you're going back to my childhood area, Yeah, it sure is. It's quite a while ago, but I was born in 1950 and that happened to be in the midst of the polio epidemic, and unfortunately, my mother contracted polio and died when I was less than one month old. So I have an older brother, Steve, who's two years older than me, and my father brother and I ended up moving in with my grandparents for a few years before my father remarried when I was four years old. A long shot. But what's your birth date? Right? My birth date is July 15, 1950 on   Michael Hingson ** 04:23 February 24 1950 So, okay, was was just kind of hoping there was the possibility, right? Anyway, go ahead.   Ken Kunken ** 04:30 So, um, during my father's second marriage, that's when my sister Merrill was born. She's 10 years younger than I am, but unfortunately, that was not a happy marriage, and it ended in a divorce. And when I was 18, my father married for the third time. So you know, growing up in a household with a number of individuals seemingly coming and going was a little different than most people's   Michael Hingson ** 04:57 households when they were growing up. How. Was that for you?   Ken Kunken ** 05:01 Well, you know, it was nice in the sense that I got involved with a lot of different family members in my extended family. I'm very close, growing up with my grandparents, with aunts, uncles, cousins, as well as my sister and brother. And you know, I had the opportunity to interact with a lot of different people. It was difficult during my father's second marriage, because it was not a happy marriage, and, you know, it worked out in everybody's best interest when that ended in divorce. But I look back at my childhood, and I just basically call it as a very happy childhood?   Michael Hingson ** 05:42 Oh, good. Well, so no real major traumas, certainly differences, but no real harrowing kinds of things that just threw you into a complete topsy turvy at least as far as you're concerned, right? Yeah. Well, then you decided to go to Cornell, as I recall, and I know Cornell has a, I think it's a master's program, but an advanced program in hospitality. So did they feed you well at Cornell?   Ken Kunken ** 06:13 Yes, they had a very good system and fed us very well. And they have a program in hotel management, right, which I was not involved in, but there was a lot of good food at Cornell when we were there.   Michael Hingson ** 06:28 Well, that's that's always important, you know, you got to have good food at UC Irvine. We were okay. Food wise. I was on the food committee for the dorms, actually, and the food was all right, but when they had steak night that they always made a big deal about the steak was usually pretty tough, and so we we had sometimes that the food wasn't great, but they had a great soft serve ice cream machine, so lot of people took advantage of that. But anyway, so when you were at Cornell, you played football,   Ken Kunken ** 07:01 right? I was on their lightweight football team. It's for people that were smaller than the heavyweight team. When I was playing, you had to weigh 154 pounds or less two days before the game. So most of the people had played on their high school teams was too small to play on the varsity college team, but it was a varsity sport. Most of the people were very good athletes and very fast, and it was very competitive sport.   Michael Hingson ** 07:35 So tell us about that and what happened.   Ken Kunken ** 07:38 Well, during my junior year, I was injured making a tackle on a kickoff in a game against Columbia University, and when I tackled the ball carrier, I broke my neck and damaged my spinal cord, and as a result, I'm a quadriplegic. I'm almost totally paralyzed from the shoulders down,   Michael Hingson ** 08:01 and so, what kind of effect? Well, that clearly that that was pretty bad news and so on. So what kind of effect did that have on you, and how did that shape what you did going forward?   Ken Kunken ** 08:15 Oh, it totally changed my perspective on everything about myself. I mean, growing up, my life seemed to center around sports. In high school, I played on the varsity football team. I wrestled on the varsity wrestling team. I played on four different intramural softball teams. I worked on the summer as a lifeguard. Everything in my life revolved around athletics and being physically active. Now, suddenly, I couldn't be physically active at all. In fact, I am totally sedentary, sitting in a wheelchair, and I need assistance with all my activities of daily living now.   Michael Hingson ** 08:54 So what did you do when the injury happened and so on? So how did you deal with all of that?   Ken Kunken ** 09:01 Well, it was a really difficult adjustment to make. I mean, suddenly I became dependent on everybody around me, because there was not one thing I could do for myself. So it was very difficult knowing that now not only was I dependent on others, but I had to be more outgoing to be able to have asked for help when I needed it, which was difficult for me, because I had always considered myself a bit of shy person, a bit of an introvert, and now I needed to be more vocal with respect to all of my needs. So I swear, go ahead. Well, I spent the next nine months and 20 days in various hospitals and rehabilitation centers, and it was really, really difficult getting used to my new physical condition.   Michael Hingson ** 09:52 But at the same time, you could have taken the position that you just hated yourself and you just wanted to I. Make life end and so on. And it doesn't sound like that was the approach that you took.   Ken Kunken ** 10:04 Mike, I was so fortunate that I had a very supportive family who were with me and helped me every step of the way. In fact, they basically assured me that they would act as my arms and legs to make sure I could still do everything I wanted to do in my life   Michael Hingson ** 10:22 doesn't get much better than that, having a real supportive village, if you will.   Ken Kunken ** 10:27 Right? I was so fortunate, and you know, I think that helped me be able to do many things in my life that most people thought would not be possible for someone in my condition, and I was able to do it because of the help I received from my family.   Michael Hingson ** 10:44 So what did you major in at Cornell? Let's say, before the injury.   Ken Kunken ** 10:50 I before my injury, I was majoring in industrial engineering, okay? And you know, after my injury, I went back to school and continued my studies in industrial engineering and actually obtained my degree, a Bachelor of Science in industrial engineering.   Michael Hingson ** 11:08 Now, what primarily is industrial engineering?   Ken Kunken ** 11:12 Well, you know, it's kind of a technical aspect of dealing with men, material, machines, and, you know, most likely working at a business where there are a lot of different people working there, where you would try and find out what the best way of people to operate, whether it be in a factory or just in a large business setting, when you're dealing with technical aspects of the job. But I never actually worked as an engineer, because, following my degree, based on the recommendation of one of my psychology professors, I stayed at Cornell and pursued a career in counseling. And I find that a lot more suitable to not only my physical condition, but what I really wanted to do. Because, following my injury, I knew that what I really wanted to do was to devote my life and career to helping others.   Michael Hingson ** 12:08 So you very well could have made the same switch and made the same choices, even if you hadn't undergone the accident,   Ken Kunken ** 12:17 absolutely and hopefully, I would have, because I found it a lot more enjoyable, and I believe it taught me a lot about dealing with people, and it made me feel very good about myself to know that I was still in a position, despite my disability, where I could help others.   Michael Hingson ** 12:40 So you stayed at Cornell and got that master's degree in counseling, which, which really gave you that opportunity. What did you do after that?   Ken Kunken ** 12:50 Well, to increase my counseling credentials, I then went to Columbia University, where I obtained my second degree. This one was also in counseling. That degree was in psychological counseling and rehabilitation, and I decided to look for a job in the rehabilitation counseling field. And now that I had two degrees from Cornell and one from Columbia, three prestigious Ivy League degrees, two master's degrees, I didn't think I'd have much difficulty securing employment, but to my dismay, no one would hire me. This was in the mid 70s, and everyone seemed to feel I was just too disabled to work.   Michael Hingson ** 13:32 Now, why did you go to Columbia to get your second degree, your masters in rehabilitation,   Ken Kunken ** 13:39 you know? And incidentally, it that was the school I actually was injured against during the football   Michael Hingson ** 13:44 I know that's why I asked the enemy, right?   Ken Kunken ** 13:47 Yeah, but I actually applied there for my doctorate, doctorate in counseling psychology. And initially I didn't get into that program, but they invited me to participate in their master's program, and said that they would reconsider my application when I finished that degree. Now, I thought that was a special letter that I got from them because of my injury, and I thought they just wanted to see me that I could do graduate work. As it turned out, virtually everybody that applied for that program got a similar letter, and when I first met with my advisor there at Columbia, he said, you know, if you didn't get in the first time, you're probably not going to get in even when you graduate. So since I had nothing else to do at that point, I enrolled in the master's program, and I completed my second master's degree. And you know, at the time, even my advisor was pessimistic about my work prospects, wow, just because of my ability, because of my disability, and despite. Fact that here they were training people to be rehabilitation counselors and encouraging people to go into that field, they felt that due to my disability, I would still have a very difficult time gaining employment,   Michael Hingson ** 15:14 which is as ironic as it gets,   Ken Kunken ** 15:17 absolutely, absolutely and I was just very fortunate that there was a facility on Long Island called abilities Incorporated, which was part of what was then called the Human Resources Center. Is now called the Viscardi Center, after its founder, Dr Henry Viscardi, Jr, and they hired me to work as a vocational rehabilitation counselor for other individuals who had severe disabilities.   Michael Hingson ** 15:46 I'm a little bit familiar with the buscardi Center, and have found them to be very open minded in the way they operate.   Ken Kunken ** 15:54 They were terrific, absolutely terrific. And I was so fortunate to get involved with them, to be hired, to work for them, and, you know, to be associated with all the fine work they were doing it on behalf of helping other individuals with disabilities.   Michael Hingson ** 16:13 So was it primarily paraplegics and quadriplegics and so on, or did they do blind people and other disabilities as well.   Ken Kunken ** 16:21 They did a lot of different disabilities, but they did not work with people that were visually impaired. For that in New York state, there was a special agency called the commission for the visually handicapped that helped people with visual impairments, but we dealt with all different types of disabilities, whether people were hearing impaired or had not just spinal cord injuries, but other disabilities, either from birth or disabilities that they developed through diseases. And as it turned out, I was probably one of the most severely disabled of the people that I dealt with.   Michael Hingson ** 17:02 Well, but you were also, by any definition, a good role model.   Ken Kunken ** 17:06 Well, I was fortunate that I was able to help a lot of different people, and I felt that when they looked at me and saw that I was able to work despite my disability, I know it encouraged them to do their best to go out and get a job themselves.   Michael Hingson ** 17:24 And of course, it really ultimately comes down to attitude. And for you, having a positive attitude had to really help a great deal.   Ken Kunken ** 17:34 I think it made all the difference in the world. And I was very fortunate that it was my family that instilled that positive attitude in me, and they gave me so much help that after a while, I thought I'd be letting them down if I didn't do everything I could do to make something out of my life.   Michael Hingson ** 17:53 So what did you do? Well, not only   Ken Kunken ** 17:57 did I go back to school and complete my education, but I went to work and, you know, got up early every day, and with the aid of a personal care attendant, I was able to go to work and function as a vocational counselor and help others in trying to achieve their goals.   Michael Hingson ** 18:17 Now, were you going to school while you were doing some of this?   Ken Kunken ** 18:20 No, I finished my second okay, and now was able to work full time.   Michael Hingson ** 18:27 Okay, so you did that, and how long did you work there?   Ken Kunken ** 18:32 Well, I worked there for a little over two years, and you know, my duties and responsibilities kept expanding while I was there, and one of my duties was to speak at conferences before groups and organizations concerning affirmative action and non discrimination for people with disabilities. And often after my talks, I would be asked questions, and while I would do my best to respond appropriately, I was always careful to caution the question is that they should really consult with a lawyer about their concerns. And I guess it didn't take long before I started to think, you know, there's no reason why I couldn't become that lawyer. So after a little over two years, I decided to leave the job, and I went to Hofstra University School of Law.   Michael Hingson ** 19:20 So now what? What year was this?   Ken Kunken ** 19:24 I left the job. I started the job in 77 I left in 79 when I started law school.   Michael Hingson ** 19:32 Okay, so you went to Hofstra,   Ken Kunken ** 19:35 right? And while I was at Hofstra through my brother's suggestion. My brother was working as a public defender at the time, he suggested I do an internship at the district attorney's office. So after my second year of law school, I did an internship there during the summer, and I found a new way. I could help people and serve the community as a whole, and I really enjoyed that work. So when I was in my third year of law school, I applied for a full time position with the district attorney's office, and I was very fortunate that the district attorney was a very progressive, self confident individual who based his hiring decision on my abilities rather than my disability.   Michael Hingson ** 20:27 Wow, that had to be, especially back then, a fairly, as you said, progressive, but an amazing thing to do, because even today, there are so many times that we get challenges and too many things thrown in our way, but you had someone who really thought enough of you and obviously decided that your abilities were such on the job that you could do   Ken Kunken ** 20:51 it. I was very fortunate to have come in contact with the district attorney at the time. His name was Dennis Dillon, and he seemed to know that when I'd go to court, a jury was not going to base its verdict on my inability to walk, but rather on my skill and competence as an attorney. And thanks to the training and guidance I received in the office, I became a very confident and competent, skilled trial attorney   Michael Hingson ** 21:22 well, and it had to be the way you projected yourself that would convince a jury to decide cases in the right way. So again, kudos to you.   Ken Kunken ** 21:33 Thank you. Well, I certainly did my best to do that, and at the time that I applied for this job, I didn't know of any quadriplegics that were trial attorneys. May have been some, but I didn't know of any. Certainly there were none on Long Island, and certainly no assistant district attorneys at the time that I knew of who were quadriplegics.   Michael Hingson ** 21:59 Now, of course, the question that comes to mind is, so was the office accessible?   Ken Kunken ** 22:05 No question. And you know, let me just go further by telling you that my first day in court, I couldn't even fit through the swinging doorways in the courtroom. They were too narrow to let me get through to get to the prosecutor's table, because my electric wheelchair was too wide.   Michael Hingson ** 22:24 What did you do? Or what happened?   Ken Kunken ** 22:27 Well, eventually they had to take off the swinging doorways and the screws and bolts that kept them in place, but usually I had to go very roundabout on a long way to get to the back of each courtroom and go through the back, which was really difficult. And one of my assignments happened to be to our traffic court Bureau, which was in a neighboring building on the second floor, and unfortunately, there the elevator was broken. So after three days, I was actually received my first promotion, because they didn't know when it would be fixed. But eventually I was able to get into court, and I did a lot of litigation while I was   Michael Hingson ** 23:10 there. How did judges react to all of this?   Ken Kunken ** 23:15 You know, it was very new to them as well. And you know, there are times when you needed to approach the bench and talk very quietly, you know, to so the jury wouldn't hear you, and it was very difficult, because benches are elevated, yeah. And I had difficulty approaching the bench or even turning my head side enough to look up at the judges and then for them to hear me. And sometimes they would have to get off the bench, and, you know, meet me on the side of the courtroom to have conferences and but for the most part, I thought they were very supportive. I thought they appreciated the hard work that I was doing, and I think they tried to be accommodating when they could.   Michael Hingson ** 23:58 Did you ever encounter any that just were totally intolerant of all of it,   Ken Kunken ** 24:02 sure, you know, many of them were very impatient. Some of them had difficulty hearing and when I was trying to look up and talk to them without the jury hearing, some of them had trouble hearing me because, you know, they were much higher up than I was in my wheelchair. So it was very challenging.   Michael Hingson ** 24:23 I was involved in a lawsuit against an airline because they wouldn't allow me and my guide dog to sit where we wanted to sit on the airplane, which was in direct violation of even the rules of the airline. And when it went to court, the judge who was assigned it was a federal judge, and he was like 80, and he just couldn't hear anything at all. It was, it was really too bad. And of course, my and my wife was was with me, and of course, in her chair, so she wasn't sitting in a regular row. And he even grilled her, what are you doing? Why aren't you sitting in a row? And she said, I'm in a wheelchair. Oh, yeah, it's amazing that hopefully we are we have progressed a little bit from a lot of that the last thing. So, yeah, the lawsuit was 1985 so it was a long time ago, and hopefully we have progressed some. But still, there are way too many people who don't get it, and who don't understand nearly as much as they should, and don't internalize that maybe we're not all the same, and we can't necessarily do everything exactly the same every single time,   Ken Kunken ** 25:35 right? And you know, I had the added misfortune of having my injury 20 years before the Americans with Disabilities Act was passed, and that made an enormous difference for not just people in wheelchairs, but people with all different types of disabilities.   Michael Hingson ** 25:53 So how did you, in general, learn to deal with people's perceptions of you, rather than the reality? Well, that is a lot. Yeah, there are lots of perceptions, right?   Ken Kunken ** 26:07 You know, many people think that because you have a physical disability, that you must also have an intellectual disability. And people would often come into my room and wherever I was, whether it was when I was first in the hospital or later at the office and speak to the person next to me and ask them questions about me, as if I couldn't speak for myself, yeah, even as if I wasn't even there. And it took a while for me to be more outgoing and convince people that, yes, they can deal with me. You know, I can still talk and think. And I think whenever a jury came into the courtroom for the first time, I think they were very surprised to see the prosecutor as somebody with a disability who was sitting in an electric wheelchair.   Michael Hingson ** 26:56 I know once we went to a restaurant, and of course, having a family with two people in two different disabilities, went to this restaurant, and we were waiting to be seated, and finally, Karen said the hostess is just staring at us. She doesn't know who to talk to, because I'm not making eye contact, necessarily. And Karen, sitting in her chair is way lower. And so Karen just said to me, Well, this lady doesn't know who to talk to. So I said, Well, maybe we can get her to just ask us what what we want and what help we need. Are carrying on the conversation. Got this, this nice lady to recognize. Oh, you know, I can talk with them. And so she said, Well, how can I help you? And we both kind of said we'd like to sit and have breakfast. Oh, okay, and it went well from there. But it is, it is a challenge, and people have crazy perceptions, I know, going down the stairs at the World Trade Center on September 11, when I encountered the firefighters coming up for a while, they blocked me from going because they decided that I needed help, and they would, they would ask me questions, like, we're going to help you. Is that okay? And I said, No, it's not. But they always talked loud, because if you're blind, you obviously can't hear either, right? And it was difficult to get them to deal with all of that. And finally, I had to just say, Look, I got my friend David over here, who can see we're working together. We're fine, and they let us go because I had a sighted person with me, not that I had the ability to go downstairs, even though I had to help keep David focused sometimes, and also, there's no magic for a blind person to go downstairs. You know, you go down the stairs, you hold the rail, you turn left there, in this case, and you go down the next batch of stairs. But people don't recognize that. Maybe there are techniques that we use to deal with the same things that they deal with, only in a different way.   Ken Kunken ** 29:03 Absolutely, and that applies to work as well. I mean, people assume that if you can't do a job the way most people seem to do it, who don't have a disability, they automatically assume you're not going to be able to function at all at the job. Yeah, and a lot of times, it takes a lot of convincing to show people that there are other ways of approaching a problem and handling a work situation.   Michael Hingson ** 29:27 One of the common things that we as blind people face, and it happens in schools and so on, is, Oh, you don't need to learn braille that's outmoded. You can listen to books that are computer generated or recorded and so on. And the reality is, no we need to learn braille for the same reason the sighted people learn to read print, and that is, it's all about learning to spell. It's learning about sentence structure and so on, and it's learning about having better ways to be able to truly enter. Interact with the text as I tell people, I don't care what anyone says, you will not learn physics as well from recordings as you can by truly having access to everything in a braille book, because you can refer back easier, and they've done some improvements in recording, but it's still not the same as what you get when you do Braille, which is the same thing for you reading print, or any other sighted person reading print. You read that print because there are various reasons why you need to do that, as opposed to learning how to just listen to books recorded anyway,   Ken Kunken ** 30:36 right? Well, I had the added misfortune of being injured well before they had laptop   Michael Hingson ** 30:41 computers. Yeah, me too. Well, I yeah, not. I wasn't injured, but yeah,   Ken Kunken ** 30:46 right. So trying to do my schoolwork or later work at a job, you know, it posed even more challenges. Now, of course, having ebooks and being able to use a computer, it's made a big difference, not just for me, but for many individuals.   Michael Hingson ** 31:04 Sure, do you use like programs like Dragon Naturally Speaking to interact with the computer?   Ken Kunken ** 31:10 You know, I tried that, and I had a lot of difficulty with it. I know you need to train it. And when I first tried it, which was in its infancy, it just wasn't responding well to my voice, so I don't use that. I've been fortunate with that with advancements in wheelchairs, my wheelchair now has a Bluetooth device connected to my joystick, and I could actually move my left arm a little bit where I could work the joystick and move the mouse on my computer, moving my joystick. You   Michael Hingson ** 31:45 really might want to look into dragon again. It is just so incredibly different than it was years ago. I remember when Dragon Dictate first came out, and all of the challenges of it, but they have done so much work in developing the language models that it's it's a whole lot better than it used to be, and, yeah, you have to train it. But training isn't all that hard nowadays, even by comparison to what it was, and it gives you a lot of flexibility. And I am absolutely certain it would recognize your voice without any difficulty?   Ken Kunken ** 32:22 Well, it's good to hear that they've made those advancements,   Michael Hingson ** 32:26 and it's not nearly as expensive as it used to be, either. Well, that's good   Ken Kunken ** 32:30 to hear. I know when I first tried it, it was incredibly frustrating, yeah, because it wasn't responding well to my voice, and   Michael Hingson ** 32:38 it was like $1,500 as I recall, it was pretty expensive right now, it's maybe two or $300 and there's also a legal version of it and other things like that. Yeah, you really ought to try it. You might find it makes a big difference. It's worth exploring Anyway, okay, but be that as it may, so you you dealt with people's perceptions, and how did you, as you continue to encounter how people behave towards you, how did you keep from allowing that to embitter you or driving you crazy?   Ken Kunken ** 33:15 Well, you know, certainly at work, I needed to go in a jacket and tie, and I found that when you're wearing a jacket and tie, many people treated you differently than when you're just wearing street clothes. So I think that certainly helped that work. But I later became a supervisor in the district attorney's office, and people saw that, you know, not only could they talk with me on an intellectual level, but they saw I was supervising other assistant district attorneys, and I think that convinced a lot of people pretty quickly that I knew what I was doing and that they should treat me no different than they would any other lawyer, Assistant District Attorney.   Michael Hingson ** 33:59 Yeah, well, and it is projecting that confidence in a in a positive way that does make such a big difference,   Ken Kunken ** 34:08 absolutely. And I think when people saw me at work, one of the things that I appreciated was I never even needed to mention again that somebody with a disability could work, and not just at an entry level position, that a very responsible position. I was convinced them, just by showing them, without ever having to mention that somebody with a disability could do this kind of work.   Michael Hingson ** 34:35 I never bring it up unless it comes up, and a lot of times, especially when talking on the phone and so on, it never comes up. I've had times when people eventually met me, and of course, were themselves, somewhat amazed. I'm a blind person and all that I said, nothing's changed here, folks. The reality is that the same guy I was when you were just talking to me on the phone. So let's move forward. Word. And mostly people got it and and dealt with it very well.   Ken Kunken ** 35:08 Well, I used to have a lot of people, when they meet me for the first time, were very surprised to see that I was in a wheelchair. I never would say, Boy, you didn't sound like you were disabled. Yeah, right. And I think they were very surprised when they met me.   Michael Hingson ** 35:23 I've had some people who've said that to me, Well, you didn't sound blind on the telephone. And so depending on how snarky I feel or not, I might say, Well, what does a blind person sound like? And that generally tends to stop them, because the reality is, what does a blind person sound like? It doesn't mean anything at all, and it's really their attitudes that need to change. And I know as a keynote speaker for the last 23 years, just by doing the things that I do, and talking and communicating with people, it is also all about helping to change attitudes, which is a lot of fun.   Ken Kunken ** 36:03 You know, Michael, when I first went back to college, I was approached by a student on campus, and when he asked if I was Ken kunken, and I responded that I was, he asked, aren't you supposed to be in the hospital? Now, you know, I was very tempted to say yes, but I escaped. Please don't tell anyone. But you know, it even took a while to just show people, somebody with a disability does not need to be permanently in a rehab facility or a hospital or staying at home with their families, that there's an awful lot somebody could do and to be seen out in public and show people that you can work, you can go to school, you can do basically what everybody else does once you're given the opportunity.   Michael Hingson ** 36:55 Of course, being spiteful, my response would have been, well, yeah, I should still be in the hospital doing brain surgery, but I decided that I didn't want to be a doctor because I didn't have any patients, so I decided to take a different career, right? Oh, people, yeah, what do you do? And we all face it, but the reality is, and I believe very firmly and have have thought this way for a long time, that like it or not, we're teachers, and we do need to teach people, and we need to take that role on, and it can be difficult sometimes, because you can lose patience, depending on what kind of questions people ask and so on. But the reality is, we are teachers, and our job is to teach, and we can make that a very fun thing to do as we move forward, too.   Ken Kunken ** 37:44 You know, Michael, I found most people really want to be helpful. Yeah, a lot of times they don't know how to be helpful or how to go about it, or what to say or what to do, but most people are really good people that want to help. And you know, the more they come in contact with somebody with a disability, the more comfortable they will feel   Michael Hingson ** 38:04 right, and they'll learn to ask if you want help, and they won't make the assumption, which is, of course, the whole point.   Ken Kunken ** 38:14 You know, Michael, when you leave the job the district attorney's office, you would go through what they call an exit interview, where they would ask you what you thought was the best part of the job, what you thought could be improved. And I'm so happy and proud to say that I was told that a number of assistant district attorneys said that one of the best parts of their job was meeting and getting to know and working with me. And the reason why I wanted to highlight that was I know they weren't talking about me being Ken kunken, but me being somebody with a disability. Because unless they had a close relative with a disability, people rarely came in daily contact with somebody with a disability, and for them, it was often a revelation that they found helped motivate and inspire them to work harder in their job, and they were very appreciative of that,   Michael Hingson ** 39:12 but they also learned that the disability wasn't what defined you. What defined you was you and your personality and what you did not necessarily exactly how you   Ken Kunken ** 39:24 did it, absolutely. And I think it was also a revelation that working with me did not involve additional work for them, right? I was able to carry my own weight, and often was more productive than many of the people I was working with. Right?   Michael Hingson ** 39:42 Well, and I think that's a very crucial point about the whole thing. When you became a lawyer, did that change your view of yourself? I mean, I know it was a kind of an evolution that got you to being a lawyer. But how did becoming a lawyer and when go. Answer, and getting the law degree and then working in a law office. How did that change your perceptions and your attitudes and outlook?   Ken Kunken ** 40:06 You know, it really changed it a great deal, because I had people look at me with a very different eye when they were looking at me. You know, I enjoyed my work as a vocational rehabilitation counselor very much. And I encourage people to do that work. But I felt that there were people that looked at me and thought, you know, he has a disability. Maybe he could only work with other people had disabilities. And I was very proud of the fact that when I became a lawyer, I was working with very few people that had disabilities. Most of them were able bodied. And I wanted to show people that you're not limited in any way with who you're going to work with and what you could do. And I think it's so important for people to keep their perceptions high, their expectations high when they're dealing with individuals, because just because somebody has a disability does not mean they cannot perform and do as much as virtually anybody else on the job   Michael Hingson ** 41:14 well, and you clearly continue to have high expectations of and for you, but also I would suspect that the result was you had high expectations for those around you as well. You helped them shape what they did, and by virtue of the way you functioned, you helped them become better people as well.   Ken Kunken ** 41:38 Well, I certainly tried to and from the feedback that I've gotten from many of the people I worked with, that seemed to be the case, and I'm very proud of that. In fact, I might add Michael that two years ago, the district attorney, now her name is Ann Donnelly, actually started an award in the district attorney's office that's given out annually that they named the Kenneth J kunken award. They named it for me because they wanted to recognize and honor the outstanding Assistant District Attorney each year who displayed the work ethic and the loyalty and devotion to the office as well the person in the wheelchair, right? And I'm very proud of that,   Michael Hingson ** 42:25 but I will bet, and I'm not trying to mitigate it, but I will bet that mostly that award came about because of the things that you did and your work ethic, and that the wheelchair aspect of it was really somewhat second nature. And far down the list,   Ken Kunken ** 42:41 I'm very proud of the fact that that seems to be the case and and one of the aspects of that award was they talked about the effect that I had on my colleagues, and the beneficial effect that that was Yeah,   Michael Hingson ** 42:56 because the reality is, it ultimately comes down to who you are and what you do and and I'm not, and again, I'm not mitigating being in a wheelchair or having any kind of disability, but I really, truly believe ultimately the disability isn't what is not what defines us, it's how we are and what we do and how we behave in society that really will be what helps us make a mark on whatever we're involved with,   Ken Kunken ** 43:28 right? And I think for some, as I say, it was a revelation to see that somebody with a disability had the same needs, wants and desires as everybody else. We were certainly no different with respect to that right.   Michael Hingson ** 43:43 So how long did you work as a lawyer and in the district attorney's office?   Ken Kunken ** 43:49 Well, I worked there full time for more than 33 years, and then I worked there in a part time capacity for an additional eight years. So all told, more than 40 years I worked there, and in fact, I'm one of the longest serving Nassau County assistant district attorneys that they've ever had.   Michael Hingson ** 44:09 Now, why did you go back to part time after 33 years?   Ken Kunken ** 44:15 Well, there are a number of reasons. You know, I I thought that due to some health issues, I wanted to play it safe and make sure that I locked in my pension, because I thought there would be a bigger payout if I retired while I was still working than if I died while I was working on the job. As it turned out, my health issue seemed to resolve itself, but I decided that, you know, retiring, when I did, gave me some more time to spend at home with my family, and I really appreciated being able to do that.   Michael Hingson ** 44:53 That's a very admirable thing. Can't complain about that. So what keeps you going?   Ken Kunken ** 45:00 What keeps me going now is my family. Just so your listeners know, I'm married to the wonderful woman that's actually sitting to my right right now. My name is Anna, and we're actually the parents of triplet sons. We have three incredible boys, Joseph, James and Timothy. They're now 20 years old, and they're currently sophomores at three separate colleges in upstate New York, and they're the light of my life. I couldn't be more proud. And they're what keeps me going these days.   Michael Hingson ** 45:33 What colleges?   Ken Kunken ** 45:36 Well, James is going to the State University of New York at Morrisville, where he's studying renewable energy. Timothy is pursuing a dual major at the SI Newhouse School of Communications in the Maxwell School of Public Policy at Syracuse University. And my son Joseph is actually attending my alma mater, Cornell University, where he's majoring in mechanical engineering.   Michael Hingson ** 46:06 And do they all go watch football games on the weekend? I mean, given the fact that least a couple of those are at schools with good football   Ken Kunken ** 46:13 teams, right? But you know what? They never wanted anything to do with football. But they are all physically active, in great shape, and in fact, all of them have pursued the martial arts, and all three of them are second degree black belts in Taekwondo. And they've all even worked as instructors in the Taekwondo studio here in Long Island.   Michael Hingson ** 46:35 So dad has to be careful, though they'll take you out, huh?   Ken Kunken ** 46:39 You bet. In fact, I've got my own three personal bodyguards when   Michael Hingson ** 46:43 I got right, you can't do better than that. And and Anna, which I'll bet is more formidable than all of them   Ken Kunken ** 46:53 on, is incredible. I mean, she is just a force that is unstoppable. She's incredible.   Michael Hingson ** 47:01 Well, that's cool all the way around, and it's, it's great that you, you have a good neighborhood around you to support you, and I think we all need that. That's that's pretty important to to deal with. So with your job and all that, now that you are retired, I don't know whether you have much stress in your life, but how do you deal with stress? And how does stress affect you and or does it make any difference with a disability?   Ken Kunken ** 47:30 It sure does. It's an interesting question, because before my injury, one of the ways I would deal with stress would be out of the football field, yeah, you know, being physically active, running into an individual, you know, to tackle or block, that was a great way to relieve some of my stress. Once I had my injury, I no longer had that outlet, so I had to find different ways of dealing with it. One of my ways was, you know, trying to sit outside and sit in the garden or by water and, you know, just enjoy nature and try and relax and clear my mind. But now my best stress relievers are my three children. I'm spending time with them, watching all that they're doing. I find that the best way of me to be able to relax and relieve any anxieties that I have?   Michael Hingson ** 48:23 Well, I think there's a lot of value in doing things that keep you calm and focused. I think that is the best way to deal with stress. All too often, we don't think or be introspective about ourselves and our lives, and we don't really step back and get rid of that stress mentally, and that's where it really all comes from. I mean, I know people have physical manifestations of stress and so on, but I would submit that typically, stress is so much more an emotional thing because we haven't learned how to deal with it, and you clearly have   Ken Kunken ** 49:02 it took a while, but yeah, now I have my family to help every step of the way, and that includes relieving the stress that I've under.   Michael Hingson ** 49:10 Yeah, and stress is important to get rid of and not have around. It will help you live a whole lot longer not to have stress I just went through a week ago and op was, you know, an operation to change a heart valve. And people keep asking me, well, Weren't you worried? Weren't you stressed over that? And my answer was, No, I had no control over it really happening to my knowledge, I don't think that I've been a very poor eater, and all of my arteries and everything were good. And so no, I wasn't stressed, even when I first learned that there was an issue and wasn't an emergency room for over 24 hours, mostly sitting around, I chose not to be stressed, and it was a choice. And so I just listened to things around me and became quite entertained at some of the people. People who were in the emergency room with me, but being stressed wasn't going to do anything to help the process at all. So I refuse to get stressed.   Ken Kunken ** 50:09 That's great. And you know, I think this finally retiring has helped me deal with stress as well, because working as an assistant district attorney, there can be a lot of stressful situations in the office, and it's, it's nice to finally be retired and be able to enjoy all of my activities outside of the office.   Michael Hingson ** 50:33 What would you say is probably the most stressful thing that you had to endure as an attorney? You were, I mean, you did this for 40 years, or almost 40 years? So what? Well, actually, yeah, for 40 years. So what would you say is the most stressful thing that you ever had to deal with?   Ken Kunken ** 50:50 Well, I had to rely on, you know, my memory, because it was difficult for me even turning pages of a book or pulling, you know, pieces of paper out of a file, and there was a lot of paperwork that you get to be familiar with, whether they be grand jury testimony or prior witness statements. And I had to rely a lot of my memory and through the help of student interns or paralegals or secretaries, and it was very difficult. And I might add, you know, just to give you one anecdote, one day after I had convicted a defendant of, you know, felony, you know, he was a person with a lot of prior involvement with the criminal justice system, and I was about to go down for his sentencing, he jumped in the elevator with me, and now we're alone in the elevator riding down, and here I am with this person that I convicted of a serious case, and I'm about to recommend that he go to an upstate prison. And he approaches me and says, I have a proposition for you. If you don't send me to jail, I'll agree to work as your personal care attendant for a year, which really struck me as odd. I mean, he must have thought that working for me for a year would be the equivalent of going to prison for a few years. But fortunately, the elevator door opened and I politely turned down his request and went to court, and he was sentenced to two to four years in an upstate prison.   Michael Hingson ** 52:28 Still was creative,   52:30 right?   Michael Hingson ** 52:33 So in all of your life and all the things you've done, what are you most proud   Ken Kunken ** 52:36 of, well, but definitely most proud of my family life? I mean, as I indicated, I'm married now, married for more than 21 years now, my three boys are sophomores in college and doing absolutely great, and make me proud every single day. But I'm proud of the fact that I was able to go back to school, complete my education and work at a job and earn a living where I was able to support myself and able to purchase a house and live now with my wife and children and lead as just about as normal a life as any other family would lead.   Michael Hingson ** 53:18 Now being married to Ana is that your first marriage? It sure is. So there we go. Well, I hear you and but you guys met late, and I'm going to step out on a limb and say it proves something that I've always felt, which is, you'll get married when the right person comes along, especially if you're mature enough to recognize it,   Ken Kunken ** 53:41 you're right. And I was very fortunate that the right person came along in my life, and we have a very happy marriage that I cannot picture life without him right now,   Michael Hingson ** 53:56 my wife and I got married when I was 32 she was 33 but we knew what we wanted in a partner, and when we first met each other, it just sort of clicked right from the beginning. We met in January of 1982 and in July, I asked her to marry me, and we got married in November of 1982 and so we were married for 40 years before she passed. And you know, there are always challenges, but, but you deal with it. So it must have been really an interesting time and an interesting life, suddenly discovering you have three boy triplets.   Ken Kunken ** 54:31 You know, it really was well, you know, when I decided to get married, she told me that she wanted to have my baby, and not just any baby my baby, she said she wanted to see a little pumpkin running around our home. And this really seemed impossible at the time. I had been paralyzed for more than 30 years, and I was already in my 50s, but we looked into various options, including in vitro fertilization and. And we're very excited, excited to learn we could still, I could still father a child. So we pursued it. And you know, through good fortune, good luck, and I guess somebody smiling on us from above, Anna became pregnant with triplets, and I couldn't be happier to have these three wonderful boys in my life.   Michael Hingson ** 55:21 So did becoming a father change you? Or how did you evolve? When that all happened,   Ken Kunken ** 55:26 it sure did. I mean, you know, it went from me being number one in honors life to suddenly being number four after all, three boys got the attention they needed, but it was wonderful for me to be able to help shape their lives and guide them so that they would develop the right character and values and learn the importance of helping others throughout their lives, which they do, and It's I think it's made me a better person, being able to help and guide them. That's cool.   Michael Hingson ** 56:07 Well, the the other thing I would ask is, if you had a chance to go back and talk to a younger Ken, what would you say? What would you teach them so that they would maybe make mistakes that you made?   Ken Kunken ** 56:18 Well, I'd say there's an awful lot you could still do in life, even without your physical movement, and sometimes it takes a lot of patience and a lot of self reflection, but to realize there's an awful lot you can do and that they need to keep their expectations high for themselves as well as for others, and to realize that just because something has not been done before doesn't mean they cannot do it now. They've got to find different ways of approaching problems and handling it and developing some self confidence in themselves and their ability to deal with difficult situations.   Michael Hingson ** 57:03 How did the Americans with Disabilities Act improve all that you did and make your life, especially on the job, better?   Ken Kunken ** 57:12 Well, it, you know, made facilities so much more accessible. When I first went back to college, there was not one ramp or curb cut on the entire campus. On my first day back in school, I had to be either pulled up or bounced down close to 100 steps just to attend my classes, and as I indicated, in the DAs office, I couldn't even fit through the swinging doorways to get in the courtroom. So it made it tremendously easier to not have to deal with all the physical challenges, but it also made it better for dealing with other people and their attitudes about dealing with people with disabilities, because thanks to the Americans with Disabilities Act, you see more people with disabilities out in public. So people are more used to seeing, dealing, interacting with people, and seeing what they can do and that they're just like everybody else. And as a result, people's attitudes have been changing, and I think that's helped me as well, in many different ways.   Michael Hingson ** 58:20 Cool, well, you have written a book about all of this. Tell me about the book.   Ken Kunken ** 58:27 Okay, I actually started writing a book when I was still in the rehab facility. Not long after I was hurt, a friend of my aunt Lorraine's by the name of Albert meglan visited me in the hospital and thought that one it may help me deal with my depression by talking about what I was going through, but also inform other individuals what a spinal cord injury was like and what's involved with rehabilitation. So he used to visit me in the rehab facility one day a week for a number of weeks for me to start writing a book about my experiences. And then when I went back to school, I started working on it on my own, but I would pick it up and stop and start and stop again over the course of 50 years. And then once I retired, I had more time to sit down with my wife, and I would dictate to her, and she would type it on her laptop computer until we finally finished my memoir, which is called I dream of things that never were, the Ken kunken story, and it's published by a company called 12 tables Press, and they could learn more about my book by going on my website, which is kenkunkin.com and I might add that where I got the title of my book was six months after my injury. I was asked to testify before a United States Health subcommittee chaired by Senate. Senator Edward Kennedy. And eight days after my testimony, Senator Kennedy sent me a glass paperweight in the mail that had an inscription on it that the senator said his late brother Robert Kennedy liked very much. And the inscription read, some men see things as they are and say, Why I dream of things that never were. And say, why not? And that's where I got the title of my book. I dream of things that never were.   Michael Hingson ** 1:00:28 Yeah, that's cool. And where can people get the book?   Ken Kunken ** 1:00:35 Well, it's available on Amazon. It's also available at the Cornell bookstore, and if they go on my website, Ken kunken.com spellkin For me, please. It's K U N, as in Nancy. K e n that tells of a number of ways that they could purchase the book, both the hardcover book, it's also available as a Kindle version as an e book, and just recently, we put it out as an audio book as well. And they could learn all about it by going to the website, but certainly it's available on Amazon. If they wanted to order in bulk, they could contact my publisher directly, and he could help them fulfill that type of order. Cool.   Michael Hingson ** 1:01:22 That is great. So now the real question is, are there any more books in Ken to come out?   Ken Kunken ** 1:01:28 Well, this book took me 50 years to I know you got to go a little bit faster. So no, I think I wrote down everything that I wanted to convey to people in that book, and now I'm actively just promoting the book like you. I've spoken at a number of different events as a motivational speaker, and you know, the book has given me a way to get m

Ep.250 Valerie A. Francis is the Founding Director of Knowhere Art Gallery, an independent gallery based on Martha's Vineyard dedicated to showcasing emerging and mid-career artists from diverse backgrounds. The gallery champions inclusive narratives and celebrates the cultural intersections that shape contemporary art today. With a career that bridges global technology innovation and entrepreneurial ventures in the arts, Valerie brings a rare and dynamic blend of strategy, creativity, and cultural insight to every endeavor she leads. Originally trained as an artist, Valerie earned a BFA in Fine Arts from Hunter College CUNY and later an MBA from Rutgers University, specializing in Marketing. Her professional journey took a transformative turn when she entered the world of global healthcare technology at Sanofi, where she rose to serve as a Technology Head leading digital strategy and analytics for teams across North America, Latin America, and Asia. Immersed in a melting pot of cultures and perspectives, she thrived on the diversity and camaraderie forged across continents. Valerie's unwavering commitment to her artistic roots led her to co-found Knowhere Art Gallery in 2019 — a haven where creativity flourishes and artists find their voice. Since its inception, the gallery has achieved remarkable success, becoming a destination for collectors and cultural leaders alike. Under her curatorial direction, Knowhere has presented more than twenty-five exhibitions and introduced the work of over thirty artists. Signature moments include its participation in SCOPE Art Fair (2021–2023) and an acclaimed presentation during the 60th Venice Biennale in 2024 with A Common Thread That Binds Us. As a board member of Artists for Humanity in Boston, Valerie has further committed her passion to action, supporting youth empowerment through creativity and entrepreneurship. She is also dedicated to mentoring artists, cultivating private and corporate art collections, and building institutional collaborations that elevate voices from across the art world. Valerie often describes the founding of Knowhere—conceived on Martha's Vineyard, where she met her partner—as “the nexus of Knowhere,” a place where art, identity, and knowledge converge. Through her work, she continues to sow the seeds of cultural legacy and foster environments where art becomes a catalyst for discovery, connection, and transformation. Website https://knowhereart.com/ 1-54 2025 NYC https://www.1-54.com/new-york/exhibitor-list/knowhere-art-gallery/ artcloud https://artcloud.market/show/knowhere-art-llc-women-rising MV Arts & Ideas https://www.mvartsandideas.com/2024/07/the-road-to-enlightenment-starts-at-knowhere/ Vineyard Gazette https://vineyardgazette.com/news/2024/05/05/knowhere-gallery-showcased-venice-biennale Vineyard Visitor https://vineyardvisitor.com/2024/08/08/art-in-oak-bluffs/knowhere-gallery/ Martha's Vineyard Times https://hype.co/@themarthasvineyardtimes/2z7j289w | https://www.mvtimes.com/2024/06/12/meets-eye-knowhere-art-cousen-rose-galleries/ Martha's Vineyard Arts and Ideas https://www.mvartsandideas.com/2024/07/the-road-to-enlightenment-starts-at-knowhere/ Artsy https://www.artsy.net/partner/knowhere-art

  The Green Impact Report Quick take: Ross Guberman reveals how AI sensors and tech-enabled waste management can slash building operating costs while hitting zero waste targets—turning dumpster diving into data science. Meet Your Fellow Sustainability Champion Ross Guberman is a seasoned executive with a strong focus on sustainability and environmental management. Currently serving as the SVP of Sustainability at Recycle Track Systems, he has a proven track record of leading organizations towards high profit and impactful practices.  His diverse experience includes founding and leading Great Forest as CEO, where he honed skills in contract negotiation and program development. Ross's early career as an Environmental Volunteer with the Peace Corps in Cape Verde reflects his long-standing commitment to environmental issues.  With a strong educational background in Mathematics from Rutgers University, he combines analytical skills with strategic planning expertise. Ross is passionate about creating enjoyable workplaces while driving sustainable development initiatives.

For behind the scenes cnoversations, subscribe on    Christine V. Davies has a Master of Divinity degree from Princeton Theological Seminary and a Master of Social Work degree from Rutgers University. With over two decades of experience as a hospital chaplain, pastoral educator, cognitive behavioral therapist and healthcare administrator, Christine offers "spiritual direction" What is spiritual direction? From Christine: Some of my clients are clergy, others would never set foot in a house of worship. It is not about being religious, or even believing in God. It is about getting in touch with your spiritual side, whatever that looks like for you. You might be well established in a faith tradition or wondering how to bring more mindfulness in your everyday life. Spiritual Direction meets you wherever you are and we go from there! This conversation examines the role of spirituality connection vs religion; the impact of grief throughout our lives; and the interplay of life and death that can positively impact on our quality and understanding of our time here on Earth. This episode is a reminder of the importance of spiritual care, and the connection we all seek.      What they're saying:   “This is a beautiful book about life, its imperfections, its challenges, and its joys. It is a book of hope and wisdom for all of us facing a bump in the road.” –Pragito Dove   “Pat has woven together beautiful stories of life setbacks that have been transformed into spiritual growth. This book is a gift and a must-read for souls experiencing pain and yearning for growth.”   –Gary Hensel   Learn more at   Follow Bump on: ➡️  ➡️  ➡️  ➡️  ➡️   

Today Ashley Rudolph is an executive coach working with high-achieving and executives who are at a “crossroad” as they look GREAT on paper, but tend to exhibit fears and have other problems that effect their confidence and performance. Ashley was not always a coach and, in fact, did not view herself as a coach during most of her career. She grew up in the Bronx in New York City. She attributes her high confidence level to the high bar her parents set for her as well as to the environment where she grew up.   After high school Ashley enrolled in Babson College where she quickly had to learn much about business and working as a team. She will tell us that story. After graduation she secured a job, but was layed off and then went back to Babson to secure her Master's degree.   Ashley began working and quickly rose through the corporate ranks of tech companies. She tells us how, while not really tech savy at first, she pushed herself to learn what she needed to know to work as part of a team and then eventually to lead high tech teams.   In 2023 her high tech employment world took a change which she will describe. Bottom line is that she was laid off from her vice presidential position and after pondering what to do she realized that she had actually been coaching her employees for some time and so she began hirering herself out as an executive coach. We will get the benefit of receiving a number of her insights on leadership, confidence building and how to become better mentally with anything life throughs at us. What Ashley says during our episode time makes a great deal of sense and I believe you will gain a lot from what she has to say. You can reach out to Ashley through the contact information in the show notes for this Unstoppable Mindset episode.     About the Guest:   Ashley Rudolph is an executive coach for high-achieving leaders and executives at a crossroads—those who have built success on paper but are ready to step into something greater. Her work is grounded in a bold belief: true transformation isn't about doing more—it's about leading differently.   A former tech executive, she scaled from IC to VP in just five years, leading $75M+ deals and teams of 250+ at high-growth companies. She knows what it takes to succeed in high-stakes environments—not just in execution, but in the deeper, often invisible work of leadership: making bold decisions, navigating uncertainty, and owning your impact.   Her signature methodology, The Three Dimensions of Transformation, helps leaders unlock their full potential by focusing on: mindset, strategy, and elite execution.   Whether guiding clients through reinvention, leadership evolution, or high-stakes career moves, Ashley helps them break free from outdated success metrics and create momentum that lasts. Her insights have been featured in Inc., U.S. News & World Report, The New York Post, Success Magazine, Apartment Therapy, and more. She also writes The Operator's Edge, a newsletter on the unseen shifts that drive real momentum in leadership and career growth. Because true leadership isn't about following a path. It's about defining your own. Ways to connect with Ashley:   My website which has details about me, my programs, and insights about high achievers in the workplace: www.workwithashleyr.com    My newsletter which gets published every single Monday morning with my expert advice for high achievers on how to succeed in the workplace. newsletter.workwithashleyr.com    My LinkedIn: https://www.linkedin.com/in/ashleyrudolph/   About the Host:   Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.   Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards.   https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/   accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/       Thanks for listening!   Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!   Subscribe to the podcast   If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset .   Leave us an Apple Podcasts review   Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.       Transcription Notes:   Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.   Michael Hingson ** 01:20 Well, hello, everyone, wherever you happen to be today, I am Michael Hingson, and you are listening to or watching or both, unstoppable mindset today, our guest is Ashley Rudolph, who is a coach, and I like something Ashley put in her bio that I thought was really interesting, and that is that Ashley's work is grounded in the belief that true transportation is not really about doing more, but rather it's doing things differently. And I want, I'm going to want to learn about that. I think that's fascinating, and I also think it is correct, but we will, we will definitely get to that and talk about that. Ashley approached me a little while ago and said, I'd like to explore coming on your content, your podcast. And I said, Well, sure, except I told her the same thing that I tell everyone who comes on the podcast, there is one hard and fast rule you got to follow, and that is, you got to have fun, or you can't come on the podcast, so you got to have fun. Ashley, just   Ashley Rudolph ** 02:26 reminding you, I'm ready. I am ready. I'm coming into the podcast today with all of my best jokes, all of my best tricks. Oh, good.   Speaker 1 ** 02:35 Well, we want to hear them all. Well, thank you for being here, and it's a pleasure to have you on unstoppable mindset.   Ashley Rudolph ** 02:42 Yes, thank you so much for having me. I was just really taken by your entire background story, and I took a risk and sent you a message. So thank you so much for having me on the podcast.   Speaker 1 ** 02:55 Well, I have always been of the opinion that everyone has stories to tell, and a lot of people just don't believe they do, but that's because they don't think about it. And so what I tell people who say that to me when we talk about them coming on the podcast, my job is to help bring out the stories. Now, you didn't say that, and I'm not surprised, but still, a lot of people say that. And the reality is, I believe everyone is more unstoppable than they think they are, and that they undersell themselves, they underrate what they are and what they can do,   Ashley Rudolph ** 03:28 yeah, and honestly, I 100% agree with you, and that's why, and maybe I'm jumping ahead a little bit, but you triggered a thought. That's why I spend every single one of my first coaching meetings with a client, having them talk me through either their professional history or their wins from the past year. And in those conversations, my feedback is also is always Hey, you're not giving yourself enough credit for the things that you're doing. Like, these are amazing stories, or like, repeating things back to them a little bit differently than they would have phrased it, but that's 100% accurate. We don't sell ourselves enough,   Speaker 1 ** 04:08 even to ourselves. We don't sell ourselves enough, especially to ourselves. Yeah, yeah, yeah. Well, tell me a little about kind of the early Ashley growing up and all that, and you know where you came from, and all that sort of stuff,   Ashley Rudolph ** 04:23 yeah. So I grew up in New York. I'm from the Bronx. Oh and yeah, yeah. So, so is my   Michael Hingson ** 04:30 mom   Ashley Rudolph ** 04:31 Aqua? Oh my gosh, I had no idea. So I grew up in the Bronx and grew up with my mom. My dad was around too, and, oh, it's interesting, and I'm sure this will make sense, but I grew up going to Catholic schools from first grade to senior year of high school, and something about me, it was like I was always a very self assured. Determined person, and that carried through all the way through my adulthood. And maybe that comes from me being a New Yorker. Maybe that comes from my mom being a an immigrant. She's from the Caribbean. She's from the Bahamas, and she had a very high bar for what success looked like I don't know where it comes from, but yeah, yeah. So that's a little bit about me growing up and kind of who I was   Speaker 1 ** 05:28 as a kid. So now, where are you living? Now?   Ashley Rudolph ** 05:32 I am in New York again, so I moved back to New York in 2020,   Speaker 1 ** 05:38 okay, wow, just in time for the pandemic. Lucky you?   Ashley Rudolph ** 05:43 Yeah, I actually moved back to New York on election day in 2020 so I missed the early pandemic. But yeah, yeah, yeah,   Speaker 1 ** 05:53 I was in New York speaking on March 5, and that night, I got back to the hotel, and my flight was supposed to go out at like, 415 in the afternoon, yeah. And I said, when I started hearing that they were talking about closing down the city, I think I better leave earlier. So I was on a 730 flight out the next day. Oh my gosh,   Ashley Rudolph ** 06:18 wow. So you just made it out and that yeah, and at the time, I was living in Boston, and I actually was went on a vacation with a friend, and we flew back the day before they shut down the airports in Boston. So   Speaker 1 ** 06:36 that was lucky. Yeah, did you live in Boston itself or a suburb?   Ashley Rudolph ** 06:42 Yeah, I lived in Boston for two years, I think, yeah, I lived in the city, yeah. I   Speaker 1 ** 06:50 lived in Winthrop for three years, and commuted across Boston to Cambridge every day,   Ashley Rudolph ** 06:55 yeah, oh, my god, yeah. So I worked in Cambridge and I lived in the West End, right above TD Garden.   Speaker 1 ** 07:03 Oh, okay, yeah, I hear that Durgan Park closed in, in near Faneuil Hall.   Ashley Rudolph ** 07:13 Oh, yeah, well, I have to admit, I didn't go there that much. Was living in Boston.   Speaker 1 ** 07:19 It was a fun place. It was a family style thing, and they had tables for four around the outer edges inside the restaurant. But you couldn't sit at one of those unless you had four people. And the serving staff was trained to be a little bit on the snotty side. And I went in fun. Oh, wait. Oh, absolutely. They made it fun. But I went in and the hostess, there were three of us, and my guide dog at the time, Holland, who was a wonderful, cute golden retriever, and she said, Oh, we're going to put you at one of the tables for four. And I said, Well, okay, we appreciate that. And Holland was under the table. This waitress comes up and she says, you're not supposed to be sitting here. This is a table for four, and there are only three of you. And I said, but they told us we could. No Nobody told you you could sit here. You got to go back over to the big tables. And I said, Look, we have a guide dog under the table, and he's really happy. And they told us we could be here because of the dog. And she's, I don't believe that at all. I'm, I'm gonna go check. I don't believe you. She goes away and she comes back a little bit later. No, you're not supposed to sit here. And I said, Look, lift up the tablecloth and look under the table. I'm not going to fall for that. Just do it. She finally did. And there's Holland staring out with these big brown eyes. And she just melted. She goes away and comes back. And one of the things about Durgan Park is they have big plates of prime rib. And she brought this plate of prime ribs somebody hadn't eaten at all, and she said, can I give this to the dog? And so, you know, normally, I would say no, but we were trying to make peace in our time, so I said, Oh, sure. And she and Holland had a great time. So it was fun.   Ashley Rudolph ** 08:59 Oh, and Holland got prime rib. Holland   Speaker 1 ** 09:03 got prime rib. What a treat. And so did and so did the rest of us, but, but we had to pay for ours. But I missed Durgin Park. It was a fun place to go, but I understand that it is closed, and I don't know whether it's oh, well, oh, that's unfortunate, but Quincy market's a wonderful place to go. It's not a lot of interesting things. So you, so you went through high school. So you went through high school in New York, went in in the Bronx tough neighborhood, and then what did you do? So   Ashley Rudolph ** 09:34 I then went to college. So I went to Babson College, which is, well, it's in Massachusetts, it's in Wellesley, and it's actually right next door to Wellesley College. Yeah, yeah. So I went there and I studied business, and that was basically where I learned how to be successful in the workplace, which is kind. Funny, because I found that over the years, a lot of people will say, you know, I went to college, but by the end of it, maybe I didn't know what my transferable skills were, or I studied something that isn't related to what I was doing or what I did as a professional, and I always felt the opposite, like in freshman year at Babson, they gave us $3,000 to, like, start a company as a as a students. So all of us just had to start this company. We had our business ideas. There was a CEO, a CMO, a CFO. We had like rules assigned. And that was my first experience of what a workplace could be like, although it was with 18 year olds, so maybe not totally reflective, but we had performance reviews, we had a head of HR, we had like, company meetings, so we were doing things within a framework, and they all kind of translated into the workplace, different players. So Babson basically kind of turned me into the business person that I am   Speaker 1 ** 11:09 today. Now, did each person get $3,000 and they started their own company?   Ashley Rudolph ** 11:14 Oh, no. So there were, there were maybe 30 of us, and we started a company with that with $3,000 Okay? Exactly with that investment, it was managed quite tightly. There's not a lot that you can do with $3,000 right? So you can probably guess that a lot of the businesses turned out to be the same. So there was always a T Shirt Company or a company the when the LIVESTRONG wristbands were popular, then we were like, oh, let's customize these wristbands. So yeah, yeah. The the company ideas basically ended up being the same, because there's not that much that you could do with that, yeah,   Speaker 1 ** 11:56 yeah, yeah. So much you can do unless you start making a bunch of money,   Ashley Rudolph ** 12:00 yeah, yeah, yeah. And in today's landscape, I guess there's more that you can do with digital products and stuff like that. But yeah, yeah, we, we had to do physical so we were pretty limited, yeah, well, that's   Speaker 1 ** 12:13 okay, but still, if the company is successful, and was it successful? Yeah,   Ashley Rudolph ** 12:19 we, did turn a profit, and then for all of the businesses that did turn a profit, you had to donate the profits to a local charity. So we did. We donated ours to a local organization. We threw an event in partnership with the organization. It was just, it was nice. So, yeah, oh,   Speaker 1 ** 12:43 cool. So, how, how long did the company last? Essentially, was it all four years?   Ashley Rudolph ** 12:50 It was the first   Speaker 2 ** 12:52 year, just the first year, okay, yeah, okay, yeah, that's still, that's pretty cool.   Ashley Rudolph ** 12:58 Yeah, it is. I have to say that I learned a lot,   Speaker 1 ** 13:02 yeah, well, you're you're kind of forced to or you don't succeed. So I was going to ask you why you felt that you learned how to be successful. But now it's pretty clear, yeah, yeah, yeah.   Ashley Rudolph ** 13:13 So we started there in freshman year, and then sophomore, junior and senior year was kind of more of a deep dive on specific skills. So that you take our accounting classes, finance marketing, if you were into retail, there was like a retail management class at the core classes. So we had, you know, liberal arts courses, so art history, yeah, philosophy, things like that. But yeah, everything was mostly centered around business and cool, yeah, yeah. Well, that's   Speaker 1 ** 13:47 pretty exciting. Did you did you go do any graduate work anywhere?   Ashley Rudolph ** 13:52 It's funny, yes, I did. So I graduated from Babson, and my first job was in a creative agency, and I was doing media buying, and at the time it was 2008 and we were buying ads in school newspapers, which was dying like it was pretty much On on its last leg, and I just had this thought when I was doing it, and that I wasn't inspired by the work, because it wasn't growing, it was going away. And it was clear, yeah, and that. And actually my first job, I got laid off because it was a dying industry, and the team needed to be smaller, and at that point, it's my first job. So it was very devastating to me. I had never gone through anything like that before. So then I decided to go back to school. So I did my masters. I actually. Went back to Babson, but in an international program. So I spent my first semester in France, my second semester in China, and then my final semester at Babson. Ah,   Speaker 1 ** 15:13 so why was the newspaper industry going away? Just because everything was going online?   Ashley Rudolph ** 15:18 Exactly, yeah, things were shifting more digital. Yeah, it's exactly   Speaker 1 ** 15:23 that, so they didn't need as many people selling and doing other things as they did before. Yeah,   Ashley Rudolph ** 15:28 yeah, exactly. Or companies were figuring out different ways to reach college students that wasn't dependent on getting in the school newspaper.   15:39 Yeah? Yeah, yeah,   Speaker 1 ** 15:42 yeah. So you got your master's degree from Babson, and then what did you   Ashley Rudolph ** 15:47 do? I got my master's degree from Babson, and I'll fast forward a little bit, because what's funny is that after I graduated, I still didn't quite know what I wanted to do, but I figured it out. I ended up going back into marketing. But if you remember, what I described was, in that first job, I wasn't connected to the mission. I wasn't inspired by where the industry was going. So I ended up pivoting into nonprofits. And my first job after graduating from my masters was running digital media, so not physical media, so I shifted into social media and online marketing. Had a nonprofit, right? So I was connected to the mission. I felt like the work that I was doing was for a good cause, and it was an industry that was new and that was growing, and that was ever changing and exciting. So I did that for about three years, so first at a nonprofit, and then at an a charter school network that was in New York and New Jersey at the time, but has since expanded far beyond that. So, yeah, I went into mission driven work, and I went into digital marketing and digital media. And I think what I took away from that chapter of my career was that I want to be in an industry that is ever evolving. So, yeah, so after my experience in the nonprofit and education space, that's when I jumped into tech. So I jumped into tech after that, and spent a decade in the tech industry. And obviously, tech is ever changing. I had access to so many different opportunities. I grew really fast. I started at the first company, the first tech company that I worked for. I was a program manager, and five years later I was a vice president, right? So, like, I was able to seize opportunities and work really hard and get to the level that I wanted to get to I was very ambitious, so I think tech just kind of gave me everything I wanted. Career wise, how   Speaker 1 ** 18:09 did you progress so fast to go from being a program manager to the level of Vice President in what generally would be defined as a pretty short time? Yeah,   Ashley Rudolph ** 18:20 yeah, yeah. So some of it was hard work, and I think the other factor was luck, and the other factor was going after whatever it was that was in front of me. So taking risks. So I would say, with the hard work part, I worked a lot. See when I first, when I started that job, I was actually a Program Manager for Back End Web Development, which was Ruby on Rails, coding a coding language. And then I was also a program manager for data science. I had no experience in either I was not technical. I did not have the technical skills or technical aptitude to do this, but I did have the desire to learn. So my first month at that job, I worked seven days a week. I went to workshops on the weekend. I did coding workshops, I read through all of the documentation. I sat in all of the programs that I was managing. I just dug deep. And I think that first year of immersing myself in everything kind of set the foundation for me.   Speaker 1 ** 19:38 So you made yourself pretty technical by the time it was all said and done,   Ashley Rudolph ** 19:42 yeah, yes, yes, and not on the level of any of my instructors or the students that actually took the programs. But I cared about learning, and I cared about having a certain level of fluency in order to I had to hire instructors for the program so I couldn't fumble my. Words, right? So, yeah, yeah. So I taught myself, yeah,   Speaker 1 ** 20:05 you learned. You learned enough. You You weren't trying to be the most technical person, but you learned enough to be able to interact with people and hold your own. Yeah, which, which is the important thing, I think. And for me, I know at one point, I had a job that was phased out when Xerox bought the company and I couldn't find another job. And it wasn't because of a lack of trying, and it wasn't because I didn't have the skills, but rather, as societal norms typically go, the belief is blind people can't work, as opposed to what we really can and can't do. So I eventually started my own company selling computer aided design systems, and for me, as a blind person, of course, I'm not going to sit in front of a CAD computer or even a PC based CAD system, which is what we sold. So I had to learn, however, all about how to operate the system. Learn about PCs. So I learned how to how to build PCs. I learned about CAD so I could actually walk someone through the process of drawing without actually having to do it, so I understand what, exactly what you're saying. Yeah, and it was important to do that. Yeah. Yeah,   Ashley Rudolph ** 21:21 it was important, and no one told me to do that, right? And I'm sure that no one told you to do that too, but there was just something in me that knew that I was excited about this work, or I wanted opportunities, and this was the best way that I knew how to go after it. Yeah, yeah.   Speaker 1 ** 21:43 Well, and, and it is the way you still have you do have to learn enough to be able to hold your own, but I Yeah, but I think it's also important in learning that that you're also not trying to threaten anyone else. You're just trying to be able to communicate with them   Ashley Rudolph ** 22:00 exactly, exactly, yes,   Speaker 1 ** 22:05 yeah. All too often, people view others as threats when they really shouldn't. But you know,   Speaker 2 ** 22:12 that's Yeah, another story gonna do Yeah, right, right.   Speaker 1 ** 22:16 Well, so for within five years, you became a vice president. What was the tech that y'all were really developing?   Ashley Rudolph ** 22:22 Yeah, great question. So what's interesting about this is that it wasn't so the first company I worked for wasn't a tech company, and that they were building tech it's actually a coding boot camp. So they were teaching people either how to code or how to become a UX designer, or how to become a product manager. So that was the product after a while. And I think long after I left the company, they did develop their own tech. So they developed an online an LMS learning management system, and there was digital content. But when I started, it was really about the boot camp era and teaching people how to code, because there were all these engineering jobs and web development jobs that were available and not enough, not enough talent, not   Speaker 2 ** 23:13 enough talent to go around. Yeah, yeah, yeah, yeah.   Ashley Rudolph ** 23:17 Which is when you think about today's market and where we're, where we are, that was only 10 years ago, and it's a completely different story. Now, the market is flooded with too many web developers. Yeah,   Speaker 1 ** 23:29 it is, but I would say, from my standpoint of seeing what they produce in terms of making web content accessible, not nearly enough of them know how to do that, which is another story,   Ashley Rudolph ** 23:41 yeah, yeah, yeah, which is so interesting. And yeah, unacceptable, unfortunate, because there were always teams that were in charge of accessibility at the companies that I worked for, but then having someone be in charge of it, and then properly resourcing the accessibility team is a whole other story. And I think so many companies view it as just oh yeah, I checked the box. My website is accessible. But did you really build with your end users in mind, and the answer is probably no,   Speaker 1 ** 24:23 probably not, yeah, and all too often that ended up being the case. Well, so what did you do after you became vice president?   Ashley Rudolph ** 24:32 Yeah, so that was tough. You said it, and you said, I climbed really fast. And that's true, I did, and because I climbed fast, there were a lot of lessons to learn. So after I became vice president, I really had to own that leadership seat, or that executive leadership seat, and recognize that what had got me there. Here is was not what was going to keep me there. So the thing that I did after I became a vice president was really understanding how to be an effective executive. So that means really understanding the business side, which I already knew I had been doing that I've been thinking about that since college, so that wasn't something that I was concerned about, but the biggest thing was forming executive level relationships and really understanding how to form allies, and understanding that at that level, it's less of I have the right answer, and listen to me, because I'm a vice president and more of a okay. How am I influencing the people around me to listen to my idea, accept my idea, champion and support my idea. And it's not enough to just have something that's right on paper.   Speaker 1 ** 26:06 The others the other side of that, of course, could be that maybe you have an idea that may or may not be the right idea, which also means you need to learn to listen,   Ashley Rudolph ** 26:13 yes, exactly, exactly, and that was absolutely the other side of it. So me coming into things and being like, I understand what needs to happen, and not having all the context either way, right? So, yeah, yeah, yeah,   Speaker 1 ** 26:31 but you must have done pretty well at doing all that.   Ashley Rudolph ** 26:34 I figured it out eventually. Yes, I did figure it out eventually, and it wasn't easy, but I was able to grow a team and scale a team, and I was able to move from maybe the business side of running operations to the product and technology side of it, so being able to see two different sides of the coin. And yeah, it did. It did work. Well, I was able to create my own department, which was a product project management office that oversaw all of the work of the entire product and design and technology teams, 250 people. I I'm not sure that I would have thought I was capable of doing something like that, and building something from the ground up, and hiring a team of, I think, 15 people, and leading that department. And, yeah, yeah, and it was great. I did learn a lot. And then 2023 happened. And that was the major turning point in Tech where I think the dominant story shifted from, or at least in education technology, which I think you know something a lot about, but the dominant story shifted from this is great. This is growing. Distance Learning is fueling growth. There's so much opportunity here to it's too big. We need to, you know, do layoffs. We need to find a way to right size the business. There's actually not a lot of growth happening. So 2023 happened, and I ended up getting laid off with my entire department that I built. And that was such a huge lesson, a huge leadership lesson for me, for sure. So I'll pause so that I'm not not talking at you, but hanger, yeah, yeah,   Speaker 1 ** 28:46 well, so you got laid off. I've been there. I've had that happen. And, yeah, it isn't fun, but it's like anything else. You may not have been able to control it happening, but no, you are the one who has to deal with it. So you may not have control over it happening, but you always have control over how you deal with what happened.   Ashley Rudolph ** 29:09 Yes, yes,   29:11 yes. And what did you do?   Ashley Rudolph ** 29:14 And that's exactly what was so different about this time. So I will say I had two months notice. I had an amazing leader, such a technology officer. When the decision was made, he said, Okay, we can make this decision, but I have to tell Ashley immediately. So he told me, and it wasn't surprising, right? Because I saw how the business what direction the business was going in. So I can't say I was shocked, but the big question that I had was, Oh, my God, what am I going to do about my team? And I felt such immense responsibility because I had hired many of them I came to. Care about them and their careers and their livelihoods, and, yeah, I just felt responsible for it. So you said it, you said it beautifully, and that it was about what I decided to do. So from that moment, I shifted my focus, maybe, maybe to my own detriment, but whatever, I came out on the upside, but I shifted my focus to my team, and I thought the best thing that I could do in that moment was preparing them for their next chapters without going directly to the team and damaging the trust of the Chief Technology Officer and saying, in two months, we're all going to get laid off. That's also not reflective of the type of leader I wanted to be. So I figured out that, because we were a project management office and because there wasn't a lot of new work at the company, we had downtime. So I implemented a meeting on the calendar, which was a project review, and every single week, someone on my team had the opportunity to present their projects and talk about what they learned, what was challenging for them, and what their successes were, right, some combination of those things, and they all did it, and that was my way of helping to start prepare them for the interview process, because now you know your work, you know what your impact was, and you've gotten my feedback as someone who's a leader, who knows what hiring managers are looking for, you got my feedback on the best ways to present yourself, and they were able to ask questions. There were some people who approached me or the director on my team privately and asked us to review their resumes, because they kind of saw the writings on the wall without me ever having to say it, and I did. And what ended up happening is, at that two month mark, or whenever, when the layoffs did happen, no one on my team was shocked, and there were people who actually within a month after the layoff happened, they had found new jobs because they had that time to prepare and felt confident in their job search and the stories that they were telling about themselves. So I all that to say that I did exactly that. I chose the type of leader that I wanted to be, and the thing that felt important to me was preparing my team for their next chapter,   Michael Hingson ** 32:32 which I would say is the right thing to do,   Ashley Rudolph ** 32:34 yeah, yes, exactly, because it   Speaker 1 ** 32:37 isn't, no matter what a lot of people might think, it isn't about you, it's about the team. It's about you and the rest of the team, because you're all a team,   Ashley Rudolph ** 32:45 yeah? Except Yes, yes. And I very much viewed my team as an extension of myself, an extension of them. I you know, it wasn't just about them doing a job for me, quote, unquote, like that's not the type of leader that I am. We are a team,   Speaker 1 ** 33:04 right? So meanwhile, while you were doing that and helping the team, what were you also doing for you? And   Ashley Rudolph ** 33:12 that's why I said to my detriment, I didn't do a lot of thought. I put no thought into what I wanted to do. Okay? At all. I just And you know what? It's not to my detriment. I think what I needed at that time was a distraction, and this was a really good distraction for me, from sorting through what I wanted to do next, but also in navigating that with my team and supporting them through that, I think the answer became very clear once I was ready to ask my question, I just coached my team. So yeah, yeah, yeah, yeah.   Speaker 1 ** 33:51 And so you sort of, as you would say, pivoted to being a coach,   Ashley Rudolph ** 33:57 yes, yes. And I want to be clear that this wasn't a decision that was like, you know, that I just fell into coaching, you know, I I made the decision to so I took some time to think about what were the pieces of my work that I really loved when I was a VP at multi, you know, at multiple companies, and the answer was clear, and that I really loved coaching and helping people become better at their work, and I really loved mentorship. And those were the parts of the work that if I could just do that all day, that's what I would want to do. And I was like, Well, I have the I can make a decision to do that all day, every day now, because I'm not doing anything, I just got laid off. So I can choose to do this work. So that's exactly how I ended up being a coach.   Speaker 1 ** 34:58 Well, so you. Ever originally planned on being a coach. So was it that work with your team that really was the sort of pivotal decision for you, that although you never thought you were going to be a coach, that led you to coaching, or was there something else that really helped move you there? There was something else. Okay, yeah, more to the story.   Ashley Rudolph ** 35:21 There is always you're peeling all the layers so, so initially, what I thought I would do, because I was an operations person, I was like, I'll just be an operations consultant. I'll go out on my own, and people will hire me to be their ops person. So let me, you know, run with that as an idea. And I started having conversations with former colleagues. And what was funny in that so many of their conversations were kind of like, oh yeah, I want to support you. And that sounds nice. I understand why you would want to be an operations consultant. But there's something more interesting about you being a coach. Or I want to hire you to be a coach for my team. Or, Hey, you did really amazing things in your career. You should help other people do those things. And that was the theme that people kept telling me, so I finally decided, decided to listen. That's how I landed on coaching. And instead of it being like, oh my god, I'm trying to sell the value of myself as an operations consultant, once I just owned the coach title, people just started saying, okay, yep, Sign me up. Or I'll refer you to someone who needs a coach right now. Or, hey, you coach just one person on my team, and they're great. Here's more. So it just became easy, and it became less of a I'm trying to sell people, and I'm trying to, like, convince them that they need me in this role, it was just easy.   Speaker 1 ** 37:04 So do you think you talked about being ambitious when you were in college and starting that business at Babson and so on? Do you think you've always continued to try to be, if you will, ambitious, or did you sort of shift in terms of mindsets over time?   Ashley Rudolph ** 37:22 Yeah, that's a really good question. I do think I have always been ambitious, and when I visited my mom last year or the year before last for Thanksgiving, I found a fake report card that I wrote myself, that I wrote for myself in fourth grade. And there was a prompt that said, what would you want your teacher to write on your report card at the end of this year? And I wrote, Ashley is excelling at excellence. Well, there you go, fourth grade. So I think it's always been there.   Speaker 1 ** 38:02 So is it, but is it ambition? Is it ambition, or is it being industrious and being being confident? You know?   Ashley Rudolph ** 38:10 Yeah, yeah. Oh, that is such a good question, right? So there was a version of me when I was in the corporate world where I would have just said, yeah, it's ambition, right? Because I'm always motivated to, you know, go after the next level, and that's what's driving me. And now, now that you put that question out there, it is, it is that confidence, because I'm not chasing a thing or the next level right now, in this phase, I'm chasing quote, unquote impact like the thing that drives me is helping people, helping people probably achieve things for themselves that They also didn't think that they could in their careers, and I'm just helping them get there, yeah,   Speaker 1 ** 39:06 and that's why I asked the question, because ambition, the way you normally would think of it, yeah, can be construed as being negative, but clearly what you're doing is is different than that. Yeah, you know, at this at the same time for you, now that you're coaching and so on, and you shifted to doing something different, yeah, did you have to let something go to allow you to be open to deciding to be a coach? Yeah,   Ashley Rudolph ** 39:38 and the thing that I had to let go was exactly what you just pointed out. So you are very intuitive. The thing I had to let go was that the traditional construct of what success looks like. So it looks like, okay, I'm a VP, so I next need to be an SVP. And then after that I need to be at the sea level. And no, and I guess there could have always been questions about, was that what I really wanted, or was it just the next level that I was after? Yeah, yeah. And there was that, I think it was just the next level for quite some time, but now, like I said, the thing that I let go of was that and wanting to grasp for what the next level is. And now for me, it looks like, okay, well, I only have so many hours in the day, so I can't coach unlimited people, but I still want to impact many people. So what does that mean? Okay, well, I'm writing a newsletter, and I put out a newsletter every week with my thoughts, and that can reach many more people than I can one to one or podcast. I'm talking to you on this podcast, and maybe me sharing more of my story will inspire someone else, or I'll learn from you and your community, Michael, but yeah, I think the thing, the thing that determines what success looks like for me is my ability to impact   Speaker 1 ** 41:14 and and the result of that is what happens with the people that you're working with, and so you, you do get feedback because of that,   Ashley Rudolph ** 41:25 yes, yes, I do get, I get lots of feedback, and it is, it's transformational feedback. And I think one of the things that I love, and I do this for every client that I work with, is on day one, we established a baseline, which I don't necessarily have to always say that to them like we're establishing the baseline, it's understood. And then in our last session, I put a presentation together, and I talked to them about where they were when we started, and what they wanted for themselves, and over the course of us coaching together, what they were able to accomplish, so what their wins were, and then where they land, and just me taking them on that journey every single or when they work with me, is eye opening, because they don't even see the change as it's happening. And I'm like, Hey, you did this. You're not that person that you walked into this room as on day one, and maybe by the end, you have a new job, or you got promoted, or you feel more confident and assured in your role. But whatever it is, you've changed, and you should be proud of yourself for that.   Speaker 1 ** 42:43 Yeah, yeah. And it's, I am sure, pretty cool when you get to point that out to people and they realize it, they realize how far they've come.   Ashley Rudolph ** 42:55 Yeah, yeah, it is. It's, it's really awesome to be able to share that with people and to also be on the journey with them, and when they think that maybe they're not ready to do something just gently reminding them that they are. And sometimes I think about what, you know, what managers have done for me, because I've, I had the privilege of working with really great managers some in my career, and yeah, they did that to me, and that that's how I was able to accomplish the things that I did. So yeah,   Speaker 1 ** 43:34 well, it's great that you're able to carry those lessons forward and help other people. That's pretty cool.   Ashley Rudolph ** 43:38 Yeah, yeah. And honestly, I hope that my clients can do the same. So if there are things that they learn in coaching, any frameworks or things like that, if they're able to help people, then that's great. And the cycle continues, you know? So, yeah, yeah.   Speaker 1 ** 43:57 You know, a question that comes to mind is that when we talk about leadership, there are certainly times that leaders face uncertainty, especially when there are transitions going on and you've experienced a lot of transitions. What would you say is the unconventional truth about leadership in times of change and transition?   Ashley Rudolph ** 44:20 Yeah, yeah. So I think the thing that I see the most is that in times of transition, especially if it's a transition that maybe you have no control over, right? You're not choosing to leave your job, for example, the the inclination is to over control, right, and try to assert control over the situation in any way that you can, and in more cases than not, that backfires to some degree. So the thing that I try to focus on with my clients is getting to a point where you accept the fact that what is happening is happening. I'm kind of like my layoff, right? I didn't fight the decision or try to change the decision. I just had to accept it for what it was. And then the thing that we focus on is now that we know the thing is happening, whatever the transition or change is, it doesn't have to be as extreme as a layoff, but now that we know that it's happening, what can you control and what can you focus on? And that's what we need to spend our time on. And it can be anything, you know, sometimes people are put on performance improvement plan, and you kind of just if, if this is a situation where you're like, Oh yeah, I could see where this came from, and I wish that I was not in this situation. Okay, well, you kind of have to accept that you are, and what can you do about it now, it's really, yeah,   Speaker 1 ** 45:58 what's the hardest lesson you've learned about leadership and being a leader, not just being an executive, but coaching people.   Ashley Rudolph ** 46:10 Yeah, and I get this all the time as a coach too. It's it's in me, but the lesson that I've learned is I don't have to know everything. That's   Michael Hingson ** 46:21 a hard lesson. To learn, isn't   Ashley Rudolph ** 46:25 it? It is, especially when you feel like as a leader, like people are relying on you, or you think they are, they're relying on you to know the answers or to know what to do next, or as a coach, they're relying on you to ask the right questions or to guide them in the right direction, right? And sometimes you just don't know, and that's okay, and it's also okay to say that. And I was just going to say that, yeah, yeah, exactly, exactly. It took me a long time to get comfortable with that, but now, now I am more comfortable with it, for sure. Do you feel like you struggled with that too? Or Yeah?   Speaker 1 ** 47:06 Well, I have, but I was blessed early on, when I was a student teacher in getting my secondary teaching credential, I was a student teacher in an algebra one class in high school, and one of the students came in one day, and he asked a question in the course of the day, and it should have been a question I knew the answer to, but I didn't. But when I when I realized I didn't, I also, and I guess this is my makeup, thought to myself, but I can't blow smoke about it, so I just said, you know, I don't know the answer, but I'm going to look it up and I will bring you the answer tomorrow. Is that okay? And he said, Yeah. And my master teacher after class cornered me, and he said, That was absolutely the best thing you could do, because if you try to psych out these kids and fake them out, they're going to see through you, and you're never going to get their trust. Yeah, and of course, he was absolutely right. So I did the right thing, but I also learned the value of doing the right thing. And Mr. Redman, my master teacher, certainly put it in perspective. And I think that's so important. We don't have to necessarily have all the right answers. And even if we do have the right answer, the question is, Is it our job to just say the right answer or try to guide people to get to the right answer?   Ashley Rudolph ** 48:41 Yeah, yeah, exactly. That's another leadership lesson, right? It's and it's so much more powerful when people do get to the answers themselves, yeah. And I think that kind of helps with them being less dependent on coming to you for the answers moving forward, right? If they're able to go on that path of discovery   Speaker 1 ** 49:04 well, and if they are able to do that and you encouraged it, they're going to sense it, and when they get the right answer, they're going to be as high as a kite, and they're going to come and tell you that they did it. So, yeah,   Ashley Rudolph ** 49:15 exactly. Yeah, yeah. What a good feeling.   Speaker 1 ** 49:19 Yeah, it is, what do you do? Or what are your thoughts about somebody who just comes to you and says, I'm stuck?   Ashley Rudolph ** 49:27 Ooh, that happens all the time. Michael, it happens all the time. And I'll tell you, there's two things. So if someone says I'm stuck, they either don't have the confidence to pursue the thing that they know they want to do, but they're just saying they're stuck, which is it is being stuck, right? If you can't take action, then you're stuck. But sometimes they frame that as I don't know where what I want to do or where I want to go, and then I ask. Couple of questions, and it's like, oh, well, you actually do know what you want to do and where you want to go. You just don't have the confidence yet to pursue that path. So part of the time, it's a confidence issue, or the other time, the thing that they're grappling with, or the other cases, what they're grappling with is, I haven't connected with like my values or the things that motivate me or my strengths even right? So maybe they're the ambitious person who was compelled to just chase the next level and the next level and the next level, but now they're asking, Is this really important to me, or do I really want this? As I spoke to another coach, and she ended up leaving what she thought was a dream job at Google, because every day she was kind of like, I still want to be here, and it wasn't her dream job, and she left to become a coach. So it's either one of those two things, most times, for the clients that I work with, and I ask a lot of questions, so I get to the answers, or I help them get to the answers by asking them the right questions. Yeah,   Speaker 1 ** 51:14 and that's the issue. And sometimes you may not know the right question right off the bat, but by the same token, you can search for it by asking other questions.   Ashley Rudolph ** 51:23 Exactly, exactly, exactly, yeah, yeah, that's it.   Speaker 1 ** 51:27 So what is, what is a transformation of a client that you experienced and kind of what really shifted, that changed everything to them, something that just really gave you chills, and was an AHA kind of thing. Yeah,   Ashley Rudolph ** 51:44 there are. There's so many one, okay, so one that I want to share is and basically the client went from, this isn't the job for me. I don't like the role I'm in. I don't think I can be successful, and I don't think my work is valued here. And I would say, over the course of eight months, she went from that to getting one of few perfect performance reviews in the company like it's a company that doesn't give a perfect performance review, right? So, right, going from that and being like, I need to find a new job. I've got to get out to I am excelling at this job, and it wasn't just anyone that gave her the perfect performance review. It was one of the co founders of the company. So like, top person is saying, Yeah, this is great. You're doing amazing work. There is value, and I think you're incredible. So in that transformation, the thing that she had to connect to, or reconnect to, was her values and understanding what are the things that she enjoys about her work and what are the things that she really didn't enjoy, and understanding the why behind that, and then the other two things for her, or developing her confidence, which sounds very fluffy, because it's like, How do you help someone do that? And I help people do that by helping them feel really good about their work product. So with her, with her, what we ended up doing was focusing on helping her prepare for some presentations. Me giving her feedback on her decks, or her talking to me about how she wanted to prepare for a meeting and the points that she wanted to make, and me helping her, you know, craft really compelling talking points, and having that feedback loop with me of being like, Okay, here's how the meeting went, and this was the feedback I got, and also being like, Oh, wow, the meeting went really well. And like feeling her confidence build over time by helping her get better at her work, and gradually over time, it just built to that amazing end point for her. But that's that's a transformation for me that will always stick out, because I just remember that first meeting and me just being like, okay, you know this, this might end up being a journey where we help her find a role that is better suited for her. And, you know, just kind of thinking about that, and it just didn't end up being that at all.   Speaker 1 ** 54:35 Well, the other thing that, in one way or another, probably plays into some of that is the people her bosses, the people who she worked for, probably sensed that something was going on, yeah, and she had to be honest enough to to deal with that. But as she progressed, they had to sense the improvement, and that. Had to help a lot.   Ashley Rudolph ** 55:01 Yes, for sure. And I think maybe there is confusion from her boss and in him thinking that she was ready to take on the work that he knew that she could take on, but she didn't quite feel ready yet. Yeah, so there was something she had to sort through, and she finally, not finally, that wasn't a lot of time at all, but she got there, and yeah, yeah.   Speaker 1 ** 55:26 And I'll bet they were better. I'll bet they were better communicators with each other by the time it was all said and done, too   Ashley Rudolph ** 55:31 Exactly, yes, yeah, yeah. They developed a shorthand, you know? And, yeah, yep.   Speaker 1 ** 55:39 So there are a lot of leaders who look great on paper, but when it really comes down to it, they just aren't really doing all that they ought to be doing. They feel restless or whatever. What's the real reason that they need to deal with to find momentum and move forward?   Ashley Rudolph ** 55:58 Yeah, so I'm going to take a I'm going to take a different approach to answering this question. And because of the people that I work with, again, they're high achievers. Yeah, right. And sometimes I see that what happens is maybe people have described them as restless, or people have said, Why aren't you happy? You have this amazing career, you should be happy. And I think, like that projection, they end up taking that on and feeling guilty about the fact that they want more. But at the core of it, when I talk to them or get to the level of, you know, Hey, what is happening here? What's causing this sense of restlessness? Surprisingly, the answer is, yeah, I have this great job or this great title, but I feel like I could be doing so much more. So it's an impact. It's an impact thing that is driving the people that I work with. So what we end up doing is trying to figure out, to some degree, like I have no control over what happens at work, so I don't want to pretend that I do, but if it is an impact question, then what we get to the core of is, okay, well, how do you increase your impact? And that's what I work with them on?   Speaker 1 ** 57:24 Well, here's a question. So I have been in sales for a long time, and of course, as far as I'm concerned, I still am being a public speaker. I sell more life and philosophy than anything else. But one thing a lot of people face is rejection. A lot that was redundant, but a lot of people face rejection. How do you get people to understand that rejection isn't a bad thing, and that it actually is a sign of success more often than not? And I agree with it. And you had given me this question, I think it's a great question and relevant to answer.   Ashley Rudolph ** 57:58 Yeah, so I just try to flip the thinking. So I make it less about the person rejecting you, or you receiving a rejection. And to me, if you get rejected, it's a signal that you try, and that's what we focus on, right? So if you're not getting rejected and you're in the same place that you were, it's probably an indication that you're not trying, or you're not taking big enough swings, or you're not pushing yourself. So, yeah, I just try to help my clients. You know, think about the fact that, hey, you got rejected because you tried and you put yourself out there, and that's great. And then the other thing I like to think about with rejection is really just like rejection is someone placing a bet, and if you know about bets, you know that they're not 100% right, and sometimes the person just decided they weren't going to place their bet on you. And it's not that you're not capable, or it's not that it wasn't a great idea, maybe it wasn't the right time, maybe whatever, you don't know what the why is, but it's just a bet, and someone could take a different bet, and it can be on you, or you can bet on yourself even, right? So once you start to think about rejection as just the choice that someone made on a day, and that person isn't all people, and they're certainly not representative of, you know, the person who could decide to take a chance on you and your idea or your initiative, then I think the rejection stings a lot less.   Speaker 1 ** 59:31 Yeah, one of the expressions I've heard regularly is the selling really begins. And I and I think whether it's selling a product or whatever you're doing, but the selling really begins when the objections begin or the rejection. Yeah, and I think there's, there's so much truth to that one of the things, one of the things that I used to do when I was selling products, is I would play a game with myself. Is this person. Going to give me a new objection or a new reason for rejection that I haven't heard before, and I always loved it when somebody came up with something that truly I hadn't heard before, and that was absolutely relevant to bring up, because then it's my job to go off and deal with that, but it was fun to put my own mindset in that sort of framework, because it's all about it's it's not me, unless I really am screwing up, it's other things. And no matter whether it's me screwing up or not, it's my job to figure out how to deal with whatever the other person has on their mind. Yeah, and when the new things come up, those are so much fun to deal with. And I even praised people, you know, I've never heard that one before. That's really good. Let's talk about it.   Ashley Rudolph ** 1:00:50 So great, yeah, yeah. They were probably like, oh, okay, wow. Well, yeah, let's talk about it, yeah.   Speaker 1 ** 1:01:00 But I didn't show fear, and didn't need to, because I I went into a learning mode. I want to learn what's on their mind and what's going on,   Ashley Rudolph ** 1:01:09 yeah, and that's what it's about. It's about understanding what's important to the other person, or understanding their concerns. And I think if you come at it like you did, from a place of really wanting to understand them and find common ground, then sometimes you can even shift the rejection right often.   Speaker 1 ** 1:01:27 If you do it right often you can. Yeah, you can. You can reverse it, because most rejections and objections are really based on perception and not necessarily reality   Ashley Rudolph ** 1:01:41 at all? Yes, exactly yes, yes, which is   Speaker 1 ** 1:01:45 important? Well, if you could go back and talk to a younger version of yourself, what moment would you choose and who? What would you say that they should learn? Oh,   Ashley Rudolph ** 1:01:54 this is so this is such a   Speaker 1 ** 1:01:57 great fun question. Yeah,   Ashley Rudolph ** 1:02:03 if I could go back, I would probably tell myself that you you don't necessarily have to run away to find the things that you're looking for in your career, right? And I think in life too. Sometimes you think, Oh, I just have to move to a different city, or I just have to buy a new outfit, or I just have to, I have to, I have to, I have to change this thing. And sometimes you just don't have to. Sometimes you can have a conversation about thing that you want or the thing that you're not getting. So if this is a boss right, talking about the thing that you want or that you're not getting, and coming up with a solution together, and I think for quite some time, I was too afraid to do that, and if I wasn't getting what I needed or what I wanted, I just thought the best thing to do was to find it elsewhere, and I would just go back and tell myself to ask for what I wanted first, and then get the information and then leave if I had to. But leaving doesn't have to be the default.   Speaker 1 ** 1:03:21 Yeah. Cool. Well, Ashley, this has been a lot of fun. We've been doing this an hour. Can you believe   Ashley Rudolph ** 1:03:29 it? We have, we have the time flew by. Fun. Yeah, I could have kept going.   Michael Hingson ** 1:03:36 Well, then we'll just have to do another one. Yeah,   Ashley Rudolph ** 1:03:39 we do. It, I will always come back. You are amazing. Michael,   Speaker 1 ** 1:03:43 well, this has been fun, and maybe one of the things that you could do to help spread the word about what you do and so on is do your own podcast.   Ashley Rudolph ** 1:03:50 Yes, something else to think about, yeah, yeah, that's a great idea. And then if I do then I will invite you on there. I'd   Speaker 1 ** 1:04:00 love it, I'll come absolutely well. I want to thank you again, and I want to thank all of you for listening and watching today. This has been very enjoyable and a lot of fun, and I appreciate you taking the time to be with us. I'd love to hear your thoughts. Please feel free to email me at Michael H i@accessibe.com so accessibi is spelled A, C, C, E, S, S i, B, E, so Michael M, I C H, A, E, L, H i@accessibe.com or go to our podcast page, www, dot Michael hingson.com/podcast and Michael hingson is m, I C H, A, E, L, H, I N, G, s o n.com/podcast, love to hear from you, and certainly I hope that whenever you're listening or watching, give us a five star rating. We value your reviews, and we really want to know that we're doing good by you, so please give us good reviews, and if you have thoughts or things that you want us to know about, don't hesitate to reach out. It. And for all of you, and Ashley, including you, if you know of other people who ought to be guests on our podcast, it's so much fun to meet more people from those who have been on before. But for anyone, if you know someone who ought to be a guest, please let me know. Reach out, and we will honor your interest and we will bring them on, because I think everyone has, as I told Ashley earlier, stories to tell. So hope that you will do that and that we'll get to see you on our next episode. And again, Ashley, I just want to thank you for being here. This has been so much fun. All   Ashley Rudolph ** 1:05:37 right, thank you, Michael.   **Michael Hingson ** 1:05:42 You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael hingson.com slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael hingson.com. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael hingson.com forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit www.accessibe.com . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.

Meaghan B. Murphy joins us to share her journey from growing up in New Jersey and her childhood love for books to her connection with Rutgers University and her experiences as a young athlete.She discusses her early motivations for pursuing acting, her creative pursuits, and her role as Editor-in-Chief of Women's Day Magazine, where she offers daily inspiration. We also explore her connection to The Today Show, her experiences in the media, and her achievement in winning a Telly Award. Our conversation delves into themes of gratitude and the connections forged with those who understand hardship and perseverance.

This week, Ivy Slater, host of Her Success Story, chats with her guest, Jennifer Gardella. The two talk about Jennifer's journey from academia to entrepreneurship, the strategies law firms can use to stand out online by creating client-focused content, and the crucial role that having a coach and a business development plan plays in scaling a successful firm.  In this episode, we discuss: The growing pains and surprising lessons of scaling a service-based business  What digital marketing solutions really help professional service firms, especially law practices, stand out online When to focus on building a solid business development plan rather than chasing every trendy marketing tactic Why understanding your ideal client and how they actually search for your services is crucial Who benefits most from coaching and mentorship in legal and professional services   Jennifer Gardella - Founder of The Gardella Group. For over 10 years Jennifer has helped small business owners, personalities, and start-ups attract their ideal clients executing a strategic digital marketing campaign.  She writes blogs, social media posts, and newsletters for a select group of clients.   Jennifer built The Gardella Group while living in a relationship of domestic violence.  She now shares her experience, escape and healing journey with your employees to raise awareness and educate to empower others to support victims and survivors.  You can find her book, Domestic Violence Awarness:  Listen for the Whispers of Abuse on Amazon and her awareness work at JenniferGardella.com. Jennifer has a PHD from Rutgers University and completed her undergraduate work at Fordham where she majored in the fun of NYC.  She was recently elected as President of the Board of Start-Up Bucks and is an avid supporter of the entrepreneurship eco-system in the Greater Philadelphia region and beyond.  She is a current participant in the Goldman Sachs 10,000 Small Businesses program.     Website:  www.thegardellagroup.com Social Media Links: Instagram:  https://www.instagram.com/drjennylynn/?hl=en LinkedIn:  https://www.linkedin.com/in/jennifergardella Youtube - Digital Marketing:  https://www.youtube.com/@TheGardellaGroup Youtube - Domestic Violence:  https://www.youtube.com/@DrJenniferGardella Facebook:  https://www.facebook.com/TheGardellaGroup      

I wanted to welcome our newest FreshEd members, Joshua Heyes and Miguel Filipe Silva. Their support means we can continue to make FreshEd for the thousands of listeners around the world. If you'd like to join our growing membership community, please visit Freshedpodcast.com/support. Member starts for as little as $10/months. -- Today we look at immigration in the USA. It's a hot topic, but there is a lot to learn from history. My guest is Catherine Boland Erkkila who recently published the book Spaces of Immigration: American Ports, Railways and Settlements (University of Pittsburgh Press). Catherine Boland Erkkila is an architectural historian specializing in American cultural landscapes of the nineteenth and twentieth centuries. She previously worked as the managing editor of SAH Archipedia and taught at Rutgers University. freshedpodcast.com/boland-erkkila/ -- Get in touch! Twitter: @FreshEdpodcast Facebook: FreshEd Email: info@freshedpodcast.com

Eric Blanc is an assistant professor of labor studies at Rutgers University, researching new workplace organizing, strikes, digital labor activism, and working-class politics. He is the author of Red State Revolt: The Teachers' Strike Wave and Working-Class Politics (Verso 2019) and his writings have appeared in journals such as Politics & Society, New Labor Forum, and Labor Studies Journal as well as publications such as The Nation, The Guardian, and Jacobin. A longtime labor activist, Blanc is an organizer trainer in the Emergency Workplace Organizing Committee, which he helped co-found in March 2020. He directs The Worker to Worker Collaborative, a center to help unions and rank-and-file groups scale up their efforts by expanding their members' involvement and leadership. For more information about organizing your workplace and the Emergency Workplace Organizing Committee you can click here: https://workerorganizing.org/ You can read more by Eric Blanc at https://www.laborpolitics.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/new-books-network

Episode Overview In this episode, SEIA CEO Abby Hopper discusses the current state of solar policy amid Congress's reconciliation efforts, emphasizing critical priorities like preserving the “commenced construction” timeline, extending and smoothing the ITC phase‑down. Though recognizing short-term uncertainty and potential industry turbulence, Abby remains optimistic about long-term demand, technological innovation, and the growing role of solar+storage in a reliable, affordable energy future.   Benoy Thanjan Benoy Thanjan is the Founder and CEO of Reneu Energy and he is also an advisor for several solar startup companies.  He has extensive project origination, development, and financial experience in the renewable energy industry and in the environmental commodities market.   This includes initial site evaluation, permitting, financing, sourcing equipment, and negotiating the long-term energy and environmental commodities off-take agreements. He manages due diligence processes on land, permitting, and utility interconnection and is in charge of financing and structuring through Note to Proceed (“NTP”) to Commercial Operation Date (“COD”). Benoy composes teams suitable for all project development and construction tasks. He is also involved in project planning and pipeline financial modeling. He has been part of all sides of the transaction and this allows him to provide unique perspectives and value. Benoy has extensive experience in financial engineering to make solar projects profitable. Before founding Reneu Energy, he was the SREC Trader in the Project Finance Group for SolarCity which merged with Tesla in 2016.  He originated SREC trades with buyers and co-developed their SREC monetization and hedging strategy with the senior management of SolarCity to move into the east coast markets.  Benoy was the Vice President at Vanguard Energy Partners which is a national solar installer where he focused on project finance solutions for commercial scale solar projects.  He also worked for Ridgewood Renewable Power, a private equity fund, where he analyzed potential investments in renewable energy projects and worked on maximizing the financial return of the projects in the portfolio.  Benoy also worked on the sale of all of the renewable energy projects in Ridgewood's portfolio.   He was in the Energy Structured Finance practice for Deloitte & Touche and in Financial Advisory Services practice at Ernst & Young.  Benoy received his first experience in Finance as an intern at D.E. Shaw & Co., which is a global investment firm with 37 billion dollars in investment capital. He has a MBA in Finance from Rutgers University and a BS in Finance and Economics from the Stern School of Business at New York University.  Benoy was an Alumni Scholar at the Stern School of Business.  Abby Hopper Abigail Ross Hopper is the president and CEO of the Solar Energy Industries Association (SEIA), the national trade organization for America's solar and storage industry. Ms. Hopper is a visionary leader who has transformed SEIA into an advocacy powerhouse and the leading voice for the U.S. solar and storage industry, a $64 billion force in our nation's economy.   Stay Connected: Benoy Thanjan Email: info@reneuenergy.com  LinkedIn: Benoy Thanjan Website: https://www.reneuenergy.com   Abby Hopper Website: Follow SEIA at seia.org and solarpowersamerica.org savemainstreetsolar.org Linkedin:  https://www.linkedin.com/in/abby-hopper-a3415527/   Call to Action for Mavericks Make your voice heard—CALL or WRITE your member(s) and senators  urging support for: Commenced construction carve-outs FEOC practical solutions Extended ITC phase-out schedules Share real-life impacts—highlight project/job delays, supply chain headaches, business planning peril. Participate in grassroots campaigns — sign up for Save Main Street Solar, engage in local/regional advocacy.

Today, June 27, 2025 is national PTSD Day in the United States. It is a timely day to release this episode as you will see.   As a result of my appearance on a podcast I had the honor to meet Kara Joubert and invited her to be a guest here on Unstoppable Mindset. She accepted. Little did I know at the time how unstoppable she was and how much she has faced in life even only at the age of 21. Kara tells us that she loved to draw and was even somewhat compulsive about it. At the age of seven she was diagnosed as being on the Autism spectrum. She speculates that her intense interest in drawing came partly from autism. However, fear not. She still draws a lot to this day. What we learn near the end of our time with Kara is that her father was a graphic artist. So, drawing comes, I think, quite honestly.   While Kara does not go into much detail, she tells us she experienced a severe trauma as a child which led to her having Post Traumatic Stress Disorder. She did not receive a diagnosis of PTSD until she was seventeen when she began seeing a therapist. By the time her condition was identified she had to leave school and went into home schooling.   As we learn, Kara did well in her exams after home schooling and went onto University in England where she was raised. After her first year studying journalism and unofficially studying film making Kara was selected as one of three students to take a year abroad of learning in Brisbane Australia. We caught up with Kara to do our podcast during her time in Brisbane.   Already as a student Kara has written three short films and directed two of them. Quite the unstoppable mindset by any standard.   Kara willingly shares much about her life and discusses in depth a great deal about PTSD. I know you will find her comments insightful and relevant.     About the Guest:   At 21 years old, Kara Joubert is a keen advocate for the power of storytelling. Based in the UK, she is a journalist and filmmaker who has written three short films and directed two of them. Her academic journey has taken her to Australia, and her enthusiasm for filmmaking has led her to Hollywood film sets.    Kara is drawn to the stories of others. She believes that everyone carries a “backstory” and values the strength it takes to overcome personal challenges. She thinks that a victory doesn't have to be dramatic, rather, it's any moment where someone chooses courage over comfort. Her own greatest victory has been learning to overcome anxiety.    Throughout her life, Kara has faced significant mental health challenges. She developed post-traumatic stress disorder at a young age, which went undiagnosed until she was 17. Later, she was also diagnosed with obsessive-compulsive disorder and social anxiety disorder. Her teenage years were filled with fear and isolation, sometimes resulting in her being unable to leave the house.     Today, Kara lives with a renewed sense of freedom. After undergoing cognitive behavioural therapy, she now embraces life with a confidence and courage her younger self never could have imagined. She is now a successful university student who has travelled far beyond her comfort zone, with the intention of sharing hope and her enthusiasm for filmmaking.  Kara's mission is to inspire others through journalism, filmmaking, and podcasting. Ways to connect with Kara:   Website: karajoubert.com On social media: kara joubert media   About the Host:   Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.   Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards.   https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/   accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/       Thanks for listening!   Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!   Subscribe to the podcast   If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset .   Leave us an Apple Podcasts review   Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.       Transcription Notes:   Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.   Michael Hingson ** 01:16 Well, hi everyone, and welcome to another episode of unstoppable mindset. Today, we get to have a conversation with a person who clearly, by any means and definition, is unstoppable in a lot of ways. Kara Juubert is 21 she says, so who's going to argue with that? And she has already written three films, directed to she's very much into film and journalism and other such things. She is from England, but she is now in Australia. She has faced major trauma and challenges in her life, and she has overcome them already, and I'm not going to say more until we get into a discussion about it, but we'll get there. So, Kara, I want to welcome you to unstoppable mindset. We're really glad you're   Kara Joubert ** 02:15 here. Thank you so happy to be here. Well,   Michael Hingson ** 02:19 it's our pleasure and our honor. So why don't you start by telling us a little bit about kind of the early car growing up. You know, you obviously were born somewhere and and all that sort of stuff. But tell us a little about the early Kara,   Kara Joubert ** 02:34 oh, the early days. Kara, season one. Kara, sure, you was in the beginning, yes, she was an interesting child, and I look back with a degree of fondness, she was quite a creative individual, and I enjoyed drawing obsessively and all things creative and expressive, even in my younger days, I was sort of brought up in around the London area, or I say London, which is more of a generalization, to be specific, which is a place not many have heard of. And within that space, I grew up in a loving family and had supportive parents. I've got two younger siblings as well. And yes, early days, Kara, she was someone who really loved her family. I still love my family, happy to say. And yeah, grew up in this supportive environment, but she had a few things to work through, as I'm sure what   Michael Hingson ** 03:43 we will get into. So when did you start? How old were you when you started drawing?   Kara Joubert ** 03:49 Oh, um, since I could pick up a pencil,   Michael Hingson ** 03:54 she could pick up a pencil. So pretty young, yeah,   Kara Joubert ** 03:57 very young. I can't, I can't give you the exact timestamp, but it was very early on, and it was very obsessive. And in part, the obsession here is what got me into my autism diagnosis. Funnily enough, it's not your standard obsession related to autism, but I was always occupied with drawing something somewhere, and in my very young days, that would have been the walls. Thankfully, my parents managed to move me to paper. And   Michael Hingson ** 04:33 yes, that's fair. So what did you draw?   Kara Joubert ** 04:37 What kind of pictures? Yeah, everything that I could see really, and I was a perfectionist from a very young age, and I'm sure there were several tantrums tied to the fact that I couldn't quite get something right. But yes, I thoroughly enjoyed drawing what I saw around. Me, and I would say, yes, with that obsessive mindset does definitely come a degree of perfectionism. And look, I love drawing to this day, certainly. And I wouldn't say I'm terrible at it, but it was something, yeah, that really, I think, liberated my younger self, because she did struggle that season one car with socializing and drawing was just this amazing escape.   Michael Hingson ** 05:25 Well, you had 19 or 20 years to practice drawing, so hopefully you would be pretty good.   Kara Joubert ** 05:32 Yeah, I should hope so have something to show for it.   Michael Hingson ** 05:36 So you kind of, to a degree, sort of hid behind or within your drawings, or around your drawings, and you let them kind of be your voice, definitely,   Kara Joubert ** 05:47 absolutely. And that did move on to writing further along the line, where poetry became a massive form of self expression. And at times that did get me into trouble, but again, it was that creative outlet that really does help, I think, someone understand their own feelings the world around them. There's a great joy in being able to do these things. So   Michael Hingson ** 06:19 what kind of trouble did it get you into or, how did it get you into trouble, just because you focused so much on it? Or,   Kara Joubert ** 06:27 um, well, there was, there's a specific example I'll give. When I was in secondary school, it wasn't a great time of my life, and the school itself was quite problematic. And I was told, you know, I need to create something for a showcase, which takes place, I think, every spring. And I was told I need to make a poem, because apparently I was reasonably good at that, and I did. But the thing is, I couldn't force any feelings of, I suppose, happiness or joy that I didn't feel because at the time, I was being bullied by both teachers and students, and I didn't have any friends and felt very isolated. So I created a poem, which is, you know, which discussed my feelings here, and I did throw a happy ending to that poem, because I think even then, I understood that there's always hope for a better day. So it was, however, the, I suppose, depiction of my negative feelings at the time, the fact that I was quite openly saying I don't fit in the school, and I feel unaccepted, in so many words that eventually I would say was a massive catalyst in getting me not kicked out of the school. Socially, kicked out of the school. I kicked myself out at a certain point because the teachers had said there was no hope I was going to need to be put into an special education stream. And my parents took me out. But part of the reason for them taking me out was this isolation, and the isolation did increase after I'd read this poem aloud. It was at that point where the community, I think, decided that I was and my family were not welcome.   Michael Hingson ** 08:28 How did your parents cope with all that?   Kara Joubert ** 08:31 My parents, they took it head on. And you know, I will say that Sure, there are two sides to every story here. And I don't know under what pressures the teachers were under, but certainly they did make life quite difficult, because it wasn't just me, it was my youngest siblings as well who were going into this school, and I think they tried to keep the peace for so long, but there was a point where they realized, actually, it would be better for all of us as a unit, as a family, to try other schools would go, you know, further outside of this community, and we couldn't get into the School, or I couldn't get into the school that I wanted, which led into homeschooling, so I was electively homeschooled.   Michael Hingson ** 09:30 Well, you talked a little bit about in our previous conversations and so on, the fact that you had some PTSD. What caused that?   Kara Joubert ** 09:41 So the PTSD was caused by a trauma in my youth. I was around 10 years old, and that led to, I suppose, even more anxiety than perhaps I'd felt in my younger days. And I was a very anxious kid from the onset. Yeah, but then this trauma occurred, which did involve the fear of dying. It involved a lot of things among that, and it was a lot for me to process. And I'll admit, it took a long time for me to be able to get to a point where I could say, All right, I need any therapy. And that was the best change I've ever made in my lifestyle. Was moving into therapy. But I think the PTSD did by the time I moved into therapy, it did have a negative impact in quite a few aspects of my life, and I think my schooling was one of them. Looking back, teachers saw someone who might have been a little distracted at times, who might have zoned out every once in a while, and seemed overall very anxious, and they could have read that as anti social. And I wanted to socialize. I really did. It's just there were things going on in my mind which I didn't realize as having such a strong hold over my life as it did.   Michael Hingson ** 11:13 And then the result was all that you were viewed as different,   Kara Joubert ** 11:19 yes, and the feeling of being different is something that stuck with me for I think, all of my life, even now, it's just when I was a child that was more of a negative thing, and in my teenagehood, I think every teenager feels different, but when I was a young kid, I can recall feeling with this autism like I'm living in a glass box, unsure of how to interact with people on the other side. And with the PTSD, that box felt like a cage. It was just an extra layer of fear put onto my I suppose, social anxiety, which made it even more difficult to connect.   Michael Hingson ** 12:00 So how did the PTSD manifest itself?   Kara Joubert ** 12:05 Right? So, PTSD has a lot of symptoms that can come with it, and it's different for every person. For me, this was a lot of nightmares. You know, it got to a point where I was actually afraid to fall asleep, but so tired that it was difficult to cope in any case. So nightmares was a big one, intrusive thoughts is another, and this accompanied a diagnosis of OCD. So with PTSD comes other sort of baggage, and that can be social anxiety, that can be OCD, a lot of people talk about this experience of reliving the trauma, or at least being in this overall sort of heightened sense of anxiety and fear, apprehension, I think is probably a good word, just being on edge, on the lower, I suppose, end of the spectrum, although dreadful though it is, and then on the higher end, feeling as though they are actually physically reliving whatever the trauma was that first occurred to them. And trauma can come through a variety of ways. I mean, one thing I would say to people about PTSD is never assume someone's trauma, because it can lead from physical abuse to emotional abuse, to sexual abuse, accidents, illness, and there are other things as well. You can get secondhand trauma from someone else, and that can develop PTSD as well. But in my case, yeah, it was a variety of symptoms, but the massive one, I would say, was extreme anxiety and fear.   Michael Hingson ** 13:55 What caused that?   Kara Joubert ** 13:57 What caused that? So PTSD is, and I can say this as someone who has,   Kara Joubert ** 14:06 and I believe being healed from PTSD, it no longer impacts me the way that it used to is it impacts the brain in very interesting ways. And once you start to look into the science of it and understand it, it makes sense. So within the brain, there are different sort of segments that deal with different aspects of life. And the part of the brain, the amygdala, I believe that deals with extreme, you know, fear, anxiety. It deals with sort of traumatic instances. It is perhaps not as I don't want to say developed. It takes these experiences and stores them, but it doesn't do much good for the timestamp. It doesn't understand. Of the fact that this has passed, it sort of holds on to this memory as if it's in the present, which is why you get these sort of reliving experiences as someone with PTSD, and why it can be quite difficult to move away from a trauma. Because in a sense, it feels like you're still reliving it.   Michael Hingson ** 15:20 Were you able to talk about it at all, like with your parents?   Kara Joubert ** 15:24 Yeah, absolutely. Um, I've already said, you know, had a very supportive family, and although they didn't quite understand it as I also didn't understand it. I mean, I was undiagnosed for a number of years. For a reason, they were always happy to support and offer hope, and it was that hope that I really had to cling on to for so many of my teenage years, because when you're stuck in that really dark place, it's difficult to fathom something that you can't see. Yeah, they took to the diagnosis very well. I think if anything, there was a sense of relief, because we understood what was going on at that point, and then it was a case of, okay, now, now we can work around this. And that's one thing that I think is so important when it comes to diagnosis, a diagnosis, is, is the start of something. There are cases where you can actually mitigate the effects of whatever that diagnosis is. And in such cases, it's great to be able to pursue that. You know, a diagnosis isn't the end. It's not a case of, I've got PTSD. Oh, well, I guess I'll live with that for the rest of my life. No, because there are ways to resolve this. There are ways to work through it.   Michael Hingson ** 16:50 So you mentioned earlier you were also diagnosed with autism. Did that contribute to all of the the PTSD and the obsessive compulsive behavior. Do you think I   Kara Joubert ** 17:03 think there might have been some crossover, and I don't know as to how much of an effect the autism had on my PTSD, because PTSD is born of a trauma response, and anyone can experience that and react adversely to it. It isn't dependent on autistic factors. I mean, I'm sure there is some research into this, and it'll be really interesting to look into, but I didn't, at least see it as a correlated sort of diagnosis, I think with OCD, though, there was definitely some crossover. And I do remember my therapist discussing this very briefly, that there is, you know, when you when you have one diagnosis, sometimes you get a few in there as well. And the full reaction was the OCD, social anxiety disorder and autism. So I almost had the full alphabet for a while.   Michael Hingson ** 18:03 Yeah, definitely, in a lot of ways, definitely. So how old were you when the autism was diagnosed or discovered? For sure,   Kara Joubert ** 18:15 I was seven years old, and that diagnosis was difficult to get. My mom had to fight for it, because a child who draws isn't your standard example of someone who was autistic, right? It was probably more obvious in how I handle social interactions, which was I handle social interactions I did have the tools, didn't understand sort of the almost unwritten rules of socializing, where I'm sort of expected to just know how to socialize, how to interact, and I think younger me would have benefited from a how to guide. But yeah, that's probably evident.   Michael Hingson ** 19:01 Unfortunately, a lot of these things exist, and nobody's written the manuals for them. So what do you do?   Kara Joubert ** 19:09 Yep, that's it. Get an autism guide.   Michael Hingson ** 19:12 An autism guide. Well, maybe AI nowadays can help with that. Who knows? Movie maybe. But   Kara Joubert ** 19:19 AI's got a few things to say about you, and I can't say they're all accurate. It says your first guide dog was Hell,   Michael Hingson ** 19:25 yeah. Well, it doesn't always get things exactly right. Roselle was number five. Squire was number one. So you know, hopefully, though, over time, it learns and it will not exhibit trauma and it will not be autistic, but we'll see   Kara Joubert ** 19:44 we shall. We shall destroy us all. That's the other hope. Well, there's   Michael Hingson ** 19:50 that too. So how old were you when you were PTSD was actually diagnosed.   Kara Joubert ** 19:56 I was 17.   Michael Hingson ** 20:00 So that was a long time after the the autism. So how did you finally decide to go see a therapist or or go down that road? I   Kara Joubert ** 20:14 think it just got bad enough, and we know a therapist through a family friend. And you know, I was having all of these symptoms. And I think it was my mum who reached out on my behalf and said, Look, is this is this normal at all for someone in her position, to which the therapist replied, Yes, actually. And you know what that first confirmation that I am, I want to say normal. Let's not overuse the word, because, I think, considered, it's probably the incorrect term to use. At least the symptoms were persistent with someone who had gone through what I had. And, yeah, I mean, all in good time. I think there will be a time where I can explain the trauma in greater detail. But today, at least, it's just a case of, you know, this is PTSD. This is what it feels like. And this, I am living proof that there is light on the other end of the tunnel. Because for a long time, I knew what that dark place looked like, and being able to live free of that, you know, just on a day to day basis, I can't help but be completely overwhelmed with gratitude.   Michael Hingson ** 21:44 So I think from what you've said, There was a time when you really felt that you were different from the people around you. When was that? At what point did you feel that way?   Kara Joubert ** 21:57 I do think this would have been i I can, I can recall two separate times. The first would have been when I was much younger, and I felt like I was living in that glass box. I didn't know how to cross the bridge. And it did feel like there was this barrier between myself and other people and that social, I suppose anxiety I knew was not normal, and I didn't feel as though, I suppose, had the tools. I didn't know how to use them, I think even if I was given them, and I for that reason, I did have to be taken out of school, because my anxiety got to a point where it was just completely overwhelming. And in my teenage years, I think it was probably standing among peers, seeing all these people interact, and I'm thinking, why aren't they afraid? Is there something so inherently different about me, that I'm constantly living in this state of fear.   Michael Hingson ** 23:08 Yeah, but at some point you realize that while there was a difference and it wasn't normal, you must have figured out that's something that you can address and hopefully resolve, I assume,   Kara Joubert ** 23:27 yeah, and it was that hope that carried me through. I would say I am a Christian, and within sort of the Christian sphere, you hear a lot about God's good plans, and although I didn't see it at the time, I had to put hope and faith that one day things were going to get better. I don't know where I would have been otherwise   Michael Hingson ** 23:57 So, but you must have at least also assume that things would get better, that that is, in part, comes from your faith, of course,   Kara Joubert ** 24:07 yeah, absolutely. And I didn't know when that was going to be, and I didn't know what that was going to look like. It looks a lot better than I thought it was going to be. And I'm happy to say that as far as fearing, anxiety is concerned, it's very rare I'd feel either these days that's I mean, people define miracles in all sorts of ways, but considering where I was, I do consider that a miracle.   Michael Hingson ** 24:42 Well, when you were diagnosed and so on, how did the people around you react? Or did you tell them? Or other than, obviously you your family knew, Did did you use that information to help you with others? Or how did all that go?   Kara Joubert ** 24:59 Yeah, I. Um, so I, I didn't have many friends in my teenage years, so there wasn't that many people to tell, to be honest. But certainly, as I have grown older and been able to be surrounded by more human beings and socialize with them and interact with them, I'm actually finding that this is this is a really beneficial experience two way, because I'm able to have the joy of interacting with others, and in certain cases, I will share the PTSD and the you know, corresponding perhaps experience with trauma, which had elements of both a fear of fear of dying and sexual trauma as well. So a lot of people undergo, unfortunately, these sorts of things at some point in their life. The current stat in the UK is one in 13 children have PTSD, and one in 10 adults will at some point experience PTSD. That is quite a high portion of the population. So, yeah. I mean, I have, yeah, absolutely. And it's something that I do wish people would talk about more because you get perhaps more attractive diagnoses. PTSD isn't one of them. It's quite ugly from at least that point of view. But look, I'm a firm believer in the potential that a human being has to overcome their trauma and to be liberated from the past. So I will share my experience with some people. It tends to be select audiences, because I understand that it's quite difficult for some people to hear and I look I always want to approach it with a point of view of uplifting someone in and imparting hope and support, because hope is good and all. But sometimes support is just as important, and being able to tell people to get help, find help, find therapeutic help, is very important,   Michael Hingson ** 27:24 since you come from a background of faith, which I think is extremely important. But can you absolutely really cure PTSD? Or is it something that will always be there, or because you have faith in the knowledge that you do, you can truly say I've cured it.   Kara Joubert ** 27:44 Well, I will say this, the faith kept me hoping for a good future. Therapy gave me the healing, and then to go full circle, faith also gave me peace. Closer to the end, it's as far as time loose ends, emotionally speaking and in therapy, you're taught to deal with the trauma as it is currently known, or at least I was, through a cognitive behavioral therapy, which is sort of a talking based therapy. And there are some triggers that might come through every once in a while, but it is completely possible to be healed, to be cured from PTSD, and this is generally through therapy,   Michael Hingson ** 28:32 as it was for me, right? And it's ultimately, although through therapy, it's a growth issue, and you've obviously grown a lot to be able to deal with this.   Kara Joubert ** 28:45 Yeah, absolutely. And I will say one thing about people with or who have overcome PTSD that I have seen is they have, I suppose, automatically been put through quite a lot, but then the growth journey is something that you know gives that person quite a lot more courage, perhaps, than someone else in their ears, just based on experience and life experience. I will say to people you know, it wasn't the trauma that made me strong, it was, it was the healing afterwards, because former itself can be pretty dire, but then on the other end of that, I'm able to take this experience and help others who have experienced something similar, and also go through life on a day to day basis, perhaps more aware of the hidden battles that people face, and that degree of empathy is quite important, I think, for someone of my position, who it loves to write, who loves to make films, it's all about telling the human story, and sometimes that means. Going down a layer or two,   Michael Hingson ** 30:04 yeah, well, but I think the ultimate thing is that you did it. You chose to do it however it happened. You eventually gave thought to this isn't the way it really should be looking at everyone else and you made a decision to find a way to go forward.   Kara Joubert ** 30:26 Yeah, absolutely. I mean, humans are amazing creatures at adapting, but I think sometimes that can be to our own detriment, where we adapt to what is a bad situation, and we live with that, thinking this is the norm. This is the standard that we've got to endure when actually, if things aren't good, it's well worth looking into a better future, a better alternative. Because, look, you can view this from a faith based point of view, or you can view this from a more therapeutic science back point of view, I think everyone is capable of healing with the right tools, and that's worth investing,   Michael Hingson ** 31:13 yeah, well, and the reality is that it should probably be some of both, because they're, they are, in a sense, related. The science is great, but ultimately you have to have the conviction. And as you point out, you you have it from faith, and there's, there's a lot of value in that, but ultimately it comes from the fact that you had the conviction that you could deal with it. And I think however you were brought to that place, and however you actually worked to make it happen, you ultimately are the one that made it happen   Kara Joubert ** 31:54 that's very well put. No, I appreciate that. Yeah, it's been quite an experience, but I know that it's one that has the potential to show others exactly that, that through hope, through therapy, no one is broken beyond repair. That's my belief, at least   Michael Hingson ** 32:24 well, so I assume you are not in therapy today.   Kara Joubert ** 32:29 No, I am not. Sometimes I'll catch up with my therapist, though he is such a decent guy and therapists, they're there to help you out. So automatically, I think they're quite invested, shall we say, in your life story. So I will occasionally catch up with him, but not necessarily, because I absolutely have to. Every once in a while, I might book a session, just because I say this to everyone I meet. I think everyone needs therapy to an extent, and it's good to check in every once in a while. But as far as necessity is concerned, no, I tend to be pretty okay these days.   Michael Hingson ** 33:11 Well, there you go. So what is your life like today?   Kara Joubert ** 33:15 Oh, today it is, can I say it's incredible, is that, all right, sure,   Kara Joubert ** 33:23 you get people, you ask them how they're going, they say, not bad. You know what? It's more than not bad. It's actually pretty good on this end. And I am, as you've said, I'm in Australia. I'm actually studying abroad, which is something I would never have imagined being able to do previously, as someone who was terrified to leave her house. And yeah, I've just finished my studies for my second year, and it's been a wonderful year, which has included a few lovely surprises along the way. So yeah, things are going pretty well.   Michael Hingson ** 33:55 Well is, is this the time to say that we're having this conversation. And for you down in Brisbane, it's 604, in the morning. So Good on you for being awake early. I mean, I know the feeling well,   Kara Joubert ** 34:12 Ah, man, it's all good. It's all good. I was saying to you before the podcast. Are no better reason to wake up bright and breezy than to be on your podcast here today,   Michael Hingson ** 34:21 listen to her spokes well. Thank you. Well, I, I get up early. My wife passed away in November of 2022, I was the morning person. She was more of an evening person. And we, we had a we worked all that out. So we, we all did well. But since she passed, and I do tend to do a lot of work with people on the East Coast looking for speaking engagements and so on. I get up at 430 in the morning, and I'm slow at it, at deliberately slow at getting up and getting dressed, feeding the dog, Alan. And feeding our kitty. Stitch, my kitty now stitch, and then I eat breakfast. So I spend a couple of hours doing all that. And it's neat not to have to rush, but it is nice to be up and look at the morning. And so when I open the door and let Alamo go outside, by that time, usually, at least in the summer, in the late spring, and in the fall, the autumn, the birds are chirping. So I'll go, Hi birds. What's going on, you know? And it's fun to do that sort of thing.   Kara Joubert ** 35:32 Yeah, it's nice to be up before the world is awake. I will say that I'm not normally a morning person, but I'm considering converting because this is actually lovely and quiet. It feels quite peaceful. I mean, yeah, the birds are Troy, but I will say this, Michael, I think the Australian birds sound quite different to your birds, because I'm sure saying, I don't think it's good morning. Well, that   Michael Hingson ** 35:57 or maybe we're doing something and you're disturbing us, but it's still still good to talk to them and tell them hello. No, they respond to that. I had a job working for a company once where I was the first into the office, and it was all selling to the east coast from the West Coast, so I got up at like four in the morning. And for six months, my wife Karen had to drive me 45 miles because we hadn't moved down to it yet, 45 miles to go from home to where I worked, to be there at six. And then she came back up and she did that, and it was great because we also read a lot of audio books as we were going down the freeway. That was relatively empty. But yeah, it is nice to be up in the morning, and that is what I tend to do, and I enjoy it. It's it's fun to be up playing with the puppy dog and and, and the kitty as well. But, you know, it's just part of what makes the day a good day. And they, they're definitely part of what brighten up my day. I have to say,   Kara Joubert ** 37:10 that's fantastic. How do they brighten up each other's day? A cat and a dog? Do they get along pretty   Michael Hingson ** 37:15 well. They get along well, but they, I don't know that they brighten each other's day. Other than that. They know each other exists, and they're happy about that. They rub noses occasionally. They talk to each other, okay, all right, I would never want a guide dog that had any animosity toward a cat, and I've always said that whenever I've had to to deal with getting a new guide dog album is going to be around for quite a while yet, but I've always said I do not want an animal that hasn't been raised around a cat. They have to do that because I just don't want to deal with that. I've seen some guide dogs that were absolute cat haters, and I would never want that.   Kara Joubert ** 37:57 No, of course. So to all animals, and also, I can imagine, from a practical point of view, he taking Alamo on a walk, and Alamo sees a cat and bolts off. That's going to be very inconvenient for all parties concerned.   Michael Hingson ** 38:11 Well, he could try to bolt off, he wouldn't succeed, but he but he doesn't, so it's okay. My fourth guide dog, Lenny, loved to chase rabbits and not to hurt them, but they're different. She wants to play with them. And you know, so this, it's cute. Well, so you You've talked a lot about having PTSD and so on, but what are some misconceptions that people typically have? You've talked about it being crazy and about it being misunderstood. Tell us a little bit more about how to understand and what, what are the misconceptions, and how do we deal with that?   Kara Joubert ** 38:48 Of course. So most of the times we see PTSD betrayed, it's on the television, and really only see two symptoms, at least from my viewing, which are flashbacks and nightmares. But PTSD can look different for different people. And although, yes, these are symptoms, and they are quite common symptoms, there are plenty of others. So anger, depression, anxiety, intrusive thoughts, OCD, these are all symptomatic of PTSD or an unresolved trauma. So I would recommend people doing some more research, perhaps into PTSD if they are curious about the full list of symptoms, certainly. But yeah, another misconception, I would say, lies in the assumption over what that trauma was. I would say assumption is the enemy of wisdom and the food of ignorance. And people can get PTSD for a variety of reasons. We've talked a little bit about those. You can even sort of get it from knowing someone who's experienced a trauma.   Michael Hingson ** 39:56 And I like that. You know, assumption is. Say that again,   Kara Joubert ** 40:02 assumption is the enemy of wisdom and the food of ignorance,   Michael Hingson ** 40:07 enemy of wisdom and food of ignorance. Yeah, there you   Kara Joubert ** 40:11 go. I won't even copyright it. It's all yours.   Michael Hingson ** 40:17 That's okay, yeah,   Kara Joubert ** 40:18 okay. Well, that's good to hear. No. The other thing is, PTSD can go away. It's not a lifelong mental health condition, or at least it doesn't have to be. And people who have PTSD, I think there's more awareness of this now, but sometimes long standing prejudices can can linger. And people who have PTSD, I mean, it seems obvious to say, but they're not weak. They are traumatized, but this is just one part of their story, and it's a part that can, through therapy, through the right sort of support systems, be healed. All humans are complex, and I don't think anyone should be solely defined on their diagnosis, because a diagnosis isn't an identity. It's a part of the identity. But sometimes this is a part, and in the case of PTSD, it's a part that can be healed. The last thing is, you know, it affects a massive number of the population. We've spoken a bit about the statistics before. PTSD, UK says that one in 10 people are expected to experience PTSD in their lifetime. That's 10% which is pretty high for something that, in my mind, at least, isn't spoken about as often as other conditions, such as autism, such as ADHD, that tend to get a lot of the talking points spotlight that we see in media. So those are a few of the misconceptions. I would say,   Michael Hingson ** 41:59 when you meet or encounter someone, how do you know whether they're dealing with PTSD or not? Or is that something that people can tell and kind of the reason for asking that is one of the questions that basically comes up is, what are some good and bad ways to deal with someone who has PTSD? But how do you even know in the first place?   Kara Joubert ** 42:21 That's a good question. I think sometimes it can be a little more obvious. Again, I would avoid any assumptions. Even if someone has experienced something traumatic, it doesn't mean that they will automatically get PTSD. This doesn't affect everyone who's gone through a trauma. It does show through in some physical ways. In my experience, someone who is quite perhaps disconnected and among the more obvious symptoms, perhaps panic attacks, relating to triggers and these are some of the ways you can see someone who has PTSD, but generally, the only way you will truly know is if that person says, or you're a therapist and you're able to do a diagnosis, there's that duration, but that would be quite A challenge, I think, for any therapist to undertake So certainly it can show through, but I do think the only way you'll really be able to know is if a person discloses that information with you.   Michael Hingson ** 43:35 So if there are people listening to us today who have or think they have PTSD. What would you say to them?   Kara Joubert ** 43:45 I would say you are not broken beyond repair. And it's so easy to take blame upon yourself for the trauma that we carry, and it's easy to think that this is just a part of yourself that you you need to hold on to, as in, internalize in such a way that hopelessness can sometimes be, unfortunately, a part of that. But maybe you are. You know, going back to it's easy to take blame upon yourself, it's undeserved, because maybe you were at the wrong plane place at the wrong time, or you trusted someone and they betrayed that trust. But the power of hindsight comes only after, not during. Is one thing I will people with PTSD, and then was a time of survival. You know, you did what you could to the best of your abilities at the time, but now is the time for healing, and it can be scary opening up, but in doing so, particularly through therapy, you realize just how normal you are, no matter how different, how ice. Related sort of these thoughts and feelings our emotions are, I mean, to go back to my story, I genuinely felt like my head was imploding every single day, and the only time of peace I really got was between waking up that split second after waking up and realizing I had another day to get through. That was the only time where I truly felt at ease. And you know, going back to you are not broken beyond repair, the brain is amazing. And I would say to people with PTSD, yes, your brain is amazing, but it's been holding on to the survival mechanism, and if it's been causing you pain and fear, then I, you know, implore you to consider that there is hope, and despite the lies that our heads can sometimes tell you, are capable of healing with the right tools. Now, I would say, if the symptoms of PTSD feel relevant to people listening, or even if they suspect something is wrong, regardless of whether they can identify a trauma or not, because sometimes these things are really hidden in the back of our heads, I would suggest looking into therapy. Cognitive Behavioral Therapy did a world of good. For me. There are other forms of therapy, but for me, that was very effective, and although not everyone's healing journey is the same, I would recommend people to just get help. That is the bottom line. If I could summarize in two words, get help. And I say this as someone who got help and it has made a world of massive difference   Michael Hingson ** 46:40 in my life, how long were you in therapy?   Kara Joubert ** 46:43 Oh, good question. I would say, probably for about, let's see, for about two years. But then, as far as, like the actual PTSD is concerned, the most confronting part of therapy, because it isn't the most comfortable process tackling trauma, the more difficult parts of therapy probably lasted for about, I want to say, six months, but that was six months of improvement. That wasn't just six months of feeling nothing but sort of frustration and distress. No I saw in those six months, even within the first week, even I saw there was improvement, but yeah, as far as, like, the hardcore processing of the PTSD that probably lasted for about six months to a year, and then I still went to therapy for some time after that, but by that point, the symptoms had definitely diminished quite a bit.   Michael Hingson ** 47:49 Okay, well, if we're going to get real serious, so are you drawing still today?   Kara Joubert ** 47:55 Oh, that's most difficult question you've asked me on this. I still do. Yes, I I would show you a few of my drawings, but I think that would be a fruitless pursuit. Yes, well,   Michael Hingson ** 48:09 some people can see them on on YouTube. But what do you draw today?   Kara Joubert ** 48:13 Are you recording this visually as well for Okay, well, in that case, for the folks back home, but if   Michael Hingson ** 48:18 you're going to hold them up, you have to tell us what they are, for those of us who don't see them. Yeah,   Kara Joubert ** 48:22 see them, of course, of course. So I've definitely expanded my horizons since drawing. I also do watercolor and acrylic and oil anything sort of artsy I absolutely love. And I'm holding to the camera now, sort of a small, a, well, I say small, it's about an a Ford sized picture of a whale. But within that whale, I have drawn, not drawn, sorry, painted a watercolor galaxy. Oh, yeah.   Michael Hingson ** 49:01 So the whale. So the whale is the the border of the galaxy,   Kara Joubert ** 49:05 exactly, and it's surrounded by white so this is one of my cheat paintings, because it's quite easy to do, but yeah, I have drawn quite a few other things. My dad was a graphic sorry. My dad was a graphic designer, so I've I'm going to blame that side of the genetic pool for interest.   Michael Hingson ** 49:28 Or you can say you came by it quite honestly, which is fair,   Kara Joubert ** 49:34 maybe a combination of both.   Michael Hingson ** 49:35 So you, you decided, so you, went through homeschooling, and did you get a diploma like people normally do in school? Or how does all that work with homeschooling?   Kara Joubert ** 49:49 Yeah, so homeschooling is probably another thing that has a few misconceptions attached to it, but truth be told, everyone's approach is different. So, yes, you will still get the homeschooled family who, you know, focus mostly on things such as sewing and cooking and doing all that. I would, I would recommend people don't assume automatically, that's what homeschooling looks like. I've been given that assumption before, that oh, I'm homeschooled. That must mean I'm, like, really good at cooking I am, but not because of the homeschooling. I did sit my GCSEs, which I'm not sure what the equivalent is in America, but it's the exams you sit when you're around 16. And I did reasonably okay, I would say I also sat them a bit early because I could so as to get that out of the way. And then, as for my A levels, which is the next set of exams, I chose sociology, politics and law as my three subjects, and I did pretty okay in those as well. I got 2b and a C, which, you know, I can't, I can't scoff at that. I was very close to getting two A's and a B, and that's, that's something I've I've since let go, because now, starting university, I am pretty much an A student. So going back to the teachers who said I couldn't, ha, ha,   Michael Hingson ** 51:31 yeah, you should go visit your your former teachers, and say, Hey, check this out.   Kara Joubert ** 51:36 The school might the school's been shut down since then. So   Michael Hingson ** 51:40 um, there you go see So, yeah, good decisions,   Kara Joubert ** 51:44 more than that, but yeah,   Michael Hingson ** 51:48 well, so what are you studying in university?   Kara Joubert ** 51:51 Yes, so I'm studying, I'd say mostly two things, one officially and one unofficially. Officially, I'm studying journalism. That is what my degree, and that has been so much fun. I mean, it's through the journalism course that we actually first met, because you were a guest on Alex left hooks podcast, and that's when first introduced. So I and I was on that podcast because of my journalism studies, at least that's how I met Alex myself, and it's been such a fun experience of being able to speak with a variety of people. And from going going from someone's social anxiety to going to a place where I actually love speaking to people is another massive change, and the journalism degree has been great in sort of pushing me out of my comfort zone from that point of view. And now I love talking to people, as you might or may not have already gathered, and unofficially, I'm studying filmmaking. So, oh, I've got the journalism side of things, but then I will. I can't use the word sneak, because the lecturers, the film lecturers, know I'm there, but I will go to certain film lectures and screenwriting seminars. And through sort of this extracurricular pursuit, I've been able to make a few short films, which has been another incredible experience that I would never have seen coming to be honest,   Michael Hingson ** 53:27 in this country, we wouldn't call it sneak we would call it auditing, your auditing, which is probably a polite way of saying sneaking, but that's okay.   Kara Joubert ** 53:37 I'm like, Yeah, I'll need to apply that. I have been called an adopted film student by one of the lecturers.   Michael Hingson ** 53:44 Well, I could be adopted. That's okay.   Kara Joubert ** 53:47 There you go. It's still a loving family. I feel very to hear, yeah, very supportive environment. Fantastic.   Michael Hingson ** 53:55 Well, if you could go back and talk to the younger Cara, what would you say?   Kara Joubert ** 54:01 Oh, gosh, it's going to be even better than Okay, without summarizing it like without putting it too bluntly as to say, okay, chill. Yeah, I understood why a lot of the things going through my mind were quite overwhelming. And I think I need to give that kid some credit, because she definitely was put through a lot, and she did manage to get through on the other end. So I would say, yeah, it's going to be even better than okay, you're more capable than you realize, you're stronger than you realize,   Michael Hingson ** 54:35 which is, of course, something that we talk about on unstoppable mindset all the time, which is that people are more unstoppable than they think. They are. They underrate themselves, and it's so important that more people recognize that they can do more than they think, and they shouldn't sell themselves short. Yeah,   Kara Joubert ** 54:53 absolutely. And I would say there's sorry you go and   Michael Hingson ** 54:59 it happens all. Often that they sell themselves short.   Kara Joubert ** 55:04 No, absolutely. I mean, I was just about to say it's almost like there's a the word pandemic has been overused, and perhaps, you know, relates to some unfortunate events in 2019 2020 but I would say there is a bit of a pandemic of negativity, and I have seen it among my peers, where people do sell themselves, sell themselves short, yeah, and I think there is a lot of power in the way we talk over ourselves, and a lot of power in the way we talk about others. And I've heard it all too often that a situation is hopeless. As someone who's come from what could have been a hopeless situation, I renounced that statement quite a bit, because it's very rare. I would say that a situation is truly hopeless. And even when it is hopeless, there is still some good to be had in the future, and that is so worth holding on to.   Michael Hingson ** 56:10 What what caused you to decide to do some traveling and studying abroad? How did all that work?   Kara Joubert ** 56:17 Yeah. So as I said, I used to be someone who was very scared to even leave the house. How did I make the jump from that to here? Well, the therapy definitely helped, because my therapist was aware of my autistic side of things and was able to give me some techniques to be able to feel more comfortable, at ease around people outside of my, I want to say, comfort zones, and yeah, I was able to apply that. The opportunity came around quite unexpectedly. There was a talk that we had as a as a year group, the first year, I think, of journalism. And very early on, you had to decide whether or not you are going to apply, because there was a deadline. And at the time that I applied, I will admit I didn't feel 100% ready, but I was putting hope. I was putting faith in there would be a future in which I will be ready, because that's what I want. I want to be able to get out of my comfort zone. Because one thing I found is outside of the comfort zone, there are amazing opportunities, amazing things happen. So I applied, and I didn't hear back for a while, and then there were some interviews, and it was at the interview stage where I really had to, you know, fight for my position as someone who was going to study abroad. And I did. And I think for this particular setup in Australia, 30 students applied, and only three were accepted. Thankfully, I was one of those.   Michael Hingson ** 57:53 And so you're spending the winter in Australia.   Kara Joubert ** 57:57 Yeah, I am, which a lot of people might think isn't too bad, in consideration to the UK, perhaps not too too bad. But it is getting quite cold here. It can get cold in Australia, maybe not quite cold enough to snow. But there have been days where it's been 11 degrees Celsius, which is quite chilly,   Michael Hingson ** 58:17 which is quite chilly, yeah. Well, right now it's, I think, where I am, about 36 Celsius,   Kara Joubert ** 58:27 beautiful, degrees Celsius. We're not working in   Michael Hingson ** 58:30 Fahrenheit. Thank you, Celsius.   Kara Joubert ** 58:33 I appreciate that. My British Self does appreciate it.   Michael Hingson ** 58:38 Actually, it is actually it's about 38 Celsius outside right now. So toasty.   Kara Joubert ** 58:49 Yeah, I can imagine that's probably a little too toasty. Surely, are you planning to into the great outdoors? Are you staying safe inside?   Michael Hingson ** 58:58 I'm staying mostly inside. I'll go out with Alamo a little bit, but it's pretty warm out there, so I'll stay in here. Well, this has been really fun, and clearly you've been very unstoppable, and intend to stay that way, which is as good as it could possibly get. And we really appreciate it, and I really appreciate your time being here with us today. So I want to thank you for that, and I want to thank you all for listening. I hope that Cara has given you some really insightful and interesting things to think about and to go away and ponder. We hope that you enjoyed this episode. If you did, I'd love to hear from you. You can reach me. Michael, H, I at accessibe, A, C, C, E, S, S, i, b, e.com, wherever you're listening or watching, please give us a five star review. We value your reviews very highly. Cara, if people want to reach out to you, is there a way to do that? Of.   Kara Joubert ** 1:00:00 Course, yeah, I would love to hear from people I am accessible through variety of ways. I've got my website, which is just my name.com,   Michael Hingson ** 1:00:08 um, so that's spelled all that for me, K, A R A,   Kara Joubert ** 1:00:11 K A R, A, J, o, u, B, E R t.com, and there people will find my project, and they'll also find a way to contact me and I am findable on social media as courage you bear media.   Michael Hingson ** 1:00:32 Cool now, with you being in journalism, when are you going to write a book?   Kara Joubert ** 1:00:38 That's a very good question. I really might not have a few things going on the side. Yeah, what's the space?   Michael Hingson ** 1:00:47 Well, I want to thank you again, and I really appreciate you all being here with us today. And if you know of anyone else who ought to be a guest on the podcast, and Cara you as well. Please introduce us. Send us an email. Michael H i@accessibe.com there are lots of podcast episodes. We hope that you'll find them. You can always find them on my website, which is www dot Michael hingson.com/podcast, and Michael hingson is spelled M, I, C, H, A, E, L, H, I N, G, s, O, n.com/podcast, so love to hear from you, and both car and I would really appreciate anything that you have to say. And once more, car, I want to thank you for being here. This has been absolutely fun.   Kara Joubert ** 1:01:35 Thank you. I've had a completely fun time here myself. Thank you. It's been an absolute joy.   Michael Hingson ** 1:01:47 You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael hingson.com slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael hingson.com. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael hingson.com forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit www.accessibe.com . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.

Gia is confronting the chaos head-on in this diary style series of 'Casual Chaos' episodes. The scandals, the rumors, there is no click-bait too cringey for this Jersey girl.Is she still a Bravolebirty? What's the truth about the Rutgers University rumors?Plus, Gia takes on the Lexi interview TikTok reaction, and guess who ISN'T going goo-goo for Labubus.See omnystudio.com/listener for privacy information.

In this episode, Benoy Thanjan speaks with João Barreto, CEO of EDPR NA Distributed Generation, at the ACORE Finance Forum. They explore the rapid evolution of distributed generation (DG) in the U.S., community solar market trends, and how EDPR is deploying capital to meet growing clean energy demand. Topics Covered: The origin and growth of EDPR NA DG and its 12 GW+ installed capacity in North America Why distributed generation is a key complement to utility-scale solar and wind EDPR's strategic focus on Northeast and California DG markets Insights on the impact of the House tax bill on renewable investment timelines The policy-driven nature of community solar, and why California's program rollback was a missed opportunity EDPR's balanced strategy between greenfield development and co-development partnerships The challenge of navigating interconnection and permitting inconsistency across the U.S. How EDPR differentiates in the DG space through experience, local presence, and global customer relationships Perspectives on integrating storage with DG, and current limitations in markets like New York Key Quote: “Distributed generation is policy-driven—and understanding how to position in the right markets at the right time is what creates long-term value.” – João Barreto   Benoy Thanjan Benoy Thanjan is the Founder and CEO of Reneu Energy and he is also an advisor for several solar startup companies.  He has extensive project origination, development, and financial experience in the renewable energy industry and in the environmental commodities market.   This includes initial site evaluation, permitting, financing, sourcing equipment, and negotiating the long-term energy and environmental commodities off-take agreements. He manages due diligence processes on land, permitting, and utility interconnection and is in charge of financing and structuring through Note to Proceed (“NTP”) to Commercial Operation Date (“COD”). Benoy composes teams suitable for all project development and construction tasks. He is also involved in project planning and pipeline financial modeling. He has been part of all sides of the transaction and this allows him to provide unique perspectives and value. Benoy has extensive experience in financial engineering to make solar projects profitable. Before founding Reneu Energy, he was the SREC Trader in the Project Finance Group for SolarCity which merged with Tesla in 2016.  He originated SREC trades with buyers and co-developed their SREC monetization and hedging strategy with the senior management of SolarCity to move into the east coast markets.  Benoy was the Vice President at Vanguard Energy Partners which is a national solar installer where he focused on project finance solutions for commercial scale solar projects.  He also worked for Ridgewood Renewable Power, a private equity fund, where he analyzed potential investments in renewable energy projects and worked on maximizing the financial return of the projects in the portfolio.  Benoy also worked on the sale of all of the renewable energy projects in Ridgewood's portfolio.   He was in the Energy Structured Finance practice for Deloitte & Touche and in Financial Advisory Services practice at Ernst & Young.  Benoy received his first experience in Finance as an intern at D.E. Shaw & Co., which is a global investment firm with 37 billion dollars in investment capital. He has a MBA in Finance from Rutgers University and a BS in Finance and Economics from the Stern School of Business at New York University.  Benoy was an Alumni Scholar at the Stern School of Business.  João Salvação Barreto Chief Executive Officer, EDPR NA Distributed Generation João Salvação Barreto is the CEO of EDPR North America Distributed Generation, the distributed solar and storage business unit of EDP Renewables NA. Promoted to this role in June 2024, Barreto leads a fast-growing platform that manages over 280 MW AC of solar and storage assets across 25 U.S. states—with substantial expansions in key markets like New York, Maine, and Illinois.  He joined EDP in 2014 as part of its Global M&A and Corporate Development group. Over the next decade, he held leadership roles including Chief Commercial Officer, during which he oversaw major acquisitions such as Sunseap (now EDPR APAC) and C2 (now EDPR NA DG). He also chaired EDP's Investment Committee from 2020 to 2023, guiding the company's strategic investment priorities João's professional experience spans 23 years in real estate, 13 years in medical investments, and work in the defense industry, where he built relationships with international governments and organizations He holds a degree from the Nova School of Business and Economics and is fluent in leveraging his multidisciplinary background to advance distributed solar finance, partnerships, and grid resilience  Under his leadership, EDPR NA DG is focused on expanding its community solar, C&I, and behind-the-meter portfolios while emphasizing partnerships, innovation, and operational excellence. João is a frequent participant and speaker at industry finance events, including the Financial Times/Nikkei Investing in America Summit and Infocast Solar Power Finance & Investment forums, where he highlights the importance of distributed generation in the energy transition   Stay Connected: Benoy Thanjan Email: info@reneuenergy.com  LinkedIn: Benoy Thanjan Website: https://www.reneuenergy.com   João Salvação Barreto Website:  https://www.edp.com/en Linkedin:  https://www.linkedin.com/in/joão-salvação-barreto-90929a3b/ WRISE 20th Anniversary Gala Date & Time: Thursday, June 26, 2025 from 6:00 PM to 10:00 PM Location: Gotham Hall, New York City Occasion: Celebrating 20 years of championing women and underrepresented groups in the renewable & sustainable energy sector  Host & Highlight: Presented by Women of Renewable Industries & Sustainable Energy (WRISE); evening includes networking, recognition of community leaders, and celebration of industry milestones  The link to register is below. https://wrise20thanniversarygala.rsvpify.com/?mc_cid=2c22b50623&mc_eid=0dfa02be45&securityToken=qZn8wqQI1mC1uMRPyb08kNwbscQ23wtX

Gia is confronting the chaos head-on in this diary style series of 'Casual Chaos' episodes. The scandals, the rumors, there is no click-bait too cringey for this Jersey girl.Is she still a Bravolebirty? What's the truth about the Rutgers University rumors?Plus, Gia takes on the Lexi interview TikTok reaction, and guess who ISN'T going goo-goo for Labubus.See omnystudio.com/listener for privacy information.

Between May 21 and June 16, 1791, Thomas Jefferson and James Madison went on a trip together through Upstate New York and parts of New England on horseback. This "northern journey" came at a moment of tension for the new nation, one in whose founding these Virginians and political allies had played key roles. The Constitution was ratified and President Washington was in his first term of office. Whether the country could overcome regional and political differences and remain unified, however, was still very much in question. Hence why some observers at the time wondered whether this excursion into Federalist New England by the two most prominent southern Democratic-Republicans, both future presidents, had an ulterior motive. Madison, maintained that the journey was for "health, recreation, and curiosity." He and Jefferson needed a break from their public responsibilities, so off they set. Along the way, they took notes on the ravages of the Hessian Fly, an insect that had been devastating wheat crops. While in Vermont, they focused on the sugar maple tree, which many hoped might offer a domestic alternative to slave-grown sugar cane imports. An encounter with a free Black farmer at Fort George resulted in a journal entry that illuminates their attitudes toward slavery and race. A meeting with members of the Unkechaug tribe on Long Island led to a vocabulary project that preoccupied Jefferson for decades, and which remains relevant today. The northern journey was also about friendship. Madison later recalled that the trip made Jefferson and him "immediate companions," solidifying a bond with almost no peer in the annals of American history, one that thrived for fifty years. Jefferson declared at the end of his life, that his friendship with Madison had been "a source of constant happiness" to him. A Journey North: Jefferson, Madison, and the Forging of a Friendship (Oxford University Press, 2025) reveals the moment when it took hold. Louis P. Masur is Board of Governors Distinguished Professor of American Studies and History at Rutgers University. Caleb Zakarin is editor of the New Books Network. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/new-books-network

Between May 21 and June 16, 1791, Thomas Jefferson and James Madison went on a trip together through Upstate New York and parts of New England on horseback. This "northern journey" came at a moment of tension for the new nation, one in whose founding these Virginians and political allies had played key roles. The Constitution was ratified and President Washington was in his first term of office. Whether the country could overcome regional and political differences and remain unified, however, was still very much in question. Hence why some observers at the time wondered whether this excursion into Federalist New England by the two most prominent southern Democratic-Republicans, both future presidents, had an ulterior motive. Madison, maintained that the journey was for "health, recreation, and curiosity." He and Jefferson needed a break from their public responsibilities, so off they set. Along the way, they took notes on the ravages of the Hessian Fly, an insect that had been devastating wheat crops. While in Vermont, they focused on the sugar maple tree, which many hoped might offer a domestic alternative to slave-grown sugar cane imports. An encounter with a free Black farmer at Fort George resulted in a journal entry that illuminates their attitudes toward slavery and race. A meeting with members of the Unkechaug tribe on Long Island led to a vocabulary project that preoccupied Jefferson for decades, and which remains relevant today. The northern journey was also about friendship. Madison later recalled that the trip made Jefferson and him "immediate companions," solidifying a bond with almost no peer in the annals of American history, one that thrived for fifty years. Jefferson declared at the end of his life, that his friendship with Madison had been "a source of constant happiness" to him. A Journey North: Jefferson, Madison, and the Forging of a Friendship (Oxford University Press, 2025) reveals the moment when it took hold. Louis P. Masur is Board of Governors Distinguished Professor of American Studies and History at Rutgers University. Caleb Zakarin is editor of the New Books Network. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/history

Between May 21 and June 16, 1791, Thomas Jefferson and James Madison went on a trip together through Upstate New York and parts of New England on horseback. This "northern journey" came at a moment of tension for the new nation, one in whose founding these Virginians and political allies had played key roles. The Constitution was ratified and President Washington was in his first term of office. Whether the country could overcome regional and political differences and remain unified, however, was still very much in question. Hence why some observers at the time wondered whether this excursion into Federalist New England by the two most prominent southern Democratic-Republicans, both future presidents, had an ulterior motive. Madison, maintained that the journey was for "health, recreation, and curiosity." He and Jefferson needed a break from their public responsibilities, so off they set. Along the way, they took notes on the ravages of the Hessian Fly, an insect that had been devastating wheat crops. While in Vermont, they focused on the sugar maple tree, which many hoped might offer a domestic alternative to slave-grown sugar cane imports. An encounter with a free Black farmer at Fort George resulted in a journal entry that illuminates their attitudes toward slavery and race. A meeting with members of the Unkechaug tribe on Long Island led to a vocabulary project that preoccupied Jefferson for decades, and which remains relevant today. The northern journey was also about friendship. Madison later recalled that the trip made Jefferson and him "immediate companions," solidifying a bond with almost no peer in the annals of American history, one that thrived for fifty years. Jefferson declared at the end of his life, that his friendship with Madison had been "a source of constant happiness" to him. A Journey North: Jefferson, Madison, and the Forging of a Friendship (Oxford University Press, 2025) reveals the moment when it took hold. Louis P. Masur is Board of Governors Distinguished Professor of American Studies and History at Rutgers University. Caleb Zakarin is editor of the New Books Network. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/history

Between May 21 and June 16, 1791, Thomas Jefferson and James Madison went on a trip together through Upstate New York and parts of New England on horseback. This "northern journey" came at a moment of tension for the new nation, one in whose founding these Virginians and political allies had played key roles. The Constitution was ratified and President Washington was in his first term of office. Whether the country could overcome regional and political differences and remain unified, however, was still very much in question. Hence why some observers at the time wondered whether this excursion into Federalist New England by the two most prominent southern Democratic-Republicans, both future presidents, had an ulterior motive. Madison, maintained that the journey was for "health, recreation, and curiosity." He and Jefferson needed a break from their public responsibilities, so off they set. Along the way, they took notes on the ravages of the Hessian Fly, an insect that had been devastating wheat crops. While in Vermont, they focused on the sugar maple tree, which many hoped might offer a domestic alternative to slave-grown sugar cane imports. An encounter with a free Black farmer at Fort George resulted in a journal entry that illuminates their attitudes toward slavery and race. A meeting with members of the Unkechaug tribe on Long Island led to a vocabulary project that preoccupied Jefferson for decades, and which remains relevant today. The northern journey was also about friendship. Madison later recalled that the trip made Jefferson and him "immediate companions," solidifying a bond with almost no peer in the annals of American history, one that thrived for fifty years. Jefferson declared at the end of his life, that his friendship with Madison had been "a source of constant happiness" to him. A Journey North: Jefferson, Madison, and the Forging of a Friendship (Oxford University Press, 2025) reveals the moment when it took hold. Louis P. Masur is Board of Governors Distinguished Professor of American Studies and History at Rutgers University. Caleb Zakarin is editor of the New Books Network. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/native-american-studies

In this episode of SurgOnc Today, Dr. Miral Grandhi of Rutgers University and Dr. Neha Lad of Mount Sinai Medical Center—both members of the HPB Disease Site Working Group—provide a curated summary of the most impactful hepato-pancreato-biliary malignancy papers presented at the Society of Surgical Oncology's 2025 Annual Meeting in Tampa, Florida. The discussion is moderated by Dr. Patricio Polanco of UT Southwestern Medical Center, who also serves as Vice Chair of the HPB Disease Site Working Group.

Between May 21 and June 16, 1791, Thomas Jefferson and James Madison went on a trip together through Upstate New York and parts of New England on horseback. This "northern journey" came at a moment of tension for the new nation, one in whose founding these Virginians and political allies had played key roles. The Constitution was ratified and President Washington was in his first term of office. Whether the country could overcome regional and political differences and remain unified, however, was still very much in question. Hence why some observers at the time wondered whether this excursion into Federalist New England by the two most prominent southern Democratic-Republicans, both future presidents, had an ulterior motive. Madison, maintained that the journey was for "health, recreation, and curiosity." He and Jefferson needed a break from their public responsibilities, so off they set. Along the way, they took notes on the ravages of the Hessian Fly, an insect that had been devastating wheat crops. While in Vermont, they focused on the sugar maple tree, which many hoped might offer a domestic alternative to slave-grown sugar cane imports. An encounter with a free Black farmer at Fort George resulted in a journal entry that illuminates their attitudes toward slavery and race. A meeting with members of the Unkechaug tribe on Long Island led to a vocabulary project that preoccupied Jefferson for decades, and which remains relevant today. The northern journey was also about friendship. Madison later recalled that the trip made Jefferson and him "immediate companions," solidifying a bond with almost no peer in the annals of American history, one that thrived for fifty years. Jefferson declared at the end of his life, that his friendship with Madison had been "a source of constant happiness" to him. A Journey North: Jefferson, Madison, and the Forging of a Friendship (Oxford University Press, 2025) reveals the moment when it took hold. Louis P. Masur is Board of Governors Distinguished Professor of American Studies and History at Rutgers University. Caleb Zakarin is editor of the New Books Network. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/biography

Between May 21 and June 16, 1791, Thomas Jefferson and James Madison went on a trip together through Upstate New York and parts of New England on horseback. This "northern journey" came at a moment of tension for the new nation, one in whose founding these Virginians and political allies had played key roles. The Constitution was ratified and President Washington was in his first term of office. Whether the country could overcome regional and political differences and remain unified, however, was still very much in question. Hence why some observers at the time wondered whether this excursion into Federalist New England by the two most prominent southern Democratic-Republicans, both future presidents, had an ulterior motive. Madison, maintained that the journey was for "health, recreation, and curiosity." He and Jefferson needed a break from their public responsibilities, so off they set. Along the way, they took notes on the ravages of the Hessian Fly, an insect that had been devastating wheat crops. While in Vermont, they focused on the sugar maple tree, which many hoped might offer a domestic alternative to slave-grown sugar cane imports. An encounter with a free Black farmer at Fort George resulted in a journal entry that illuminates their attitudes toward slavery and race. A meeting with members of the Unkechaug tribe on Long Island led to a vocabulary project that preoccupied Jefferson for decades, and which remains relevant today. The northern journey was also about friendship. Madison later recalled that the trip made Jefferson and him "immediate companions," solidifying a bond with almost no peer in the annals of American history, one that thrived for fifty years. Jefferson declared at the end of his life, that his friendship with Madison had been "a source of constant happiness" to him. A Journey North: Jefferson, Madison, and the Forging of a Friendship (Oxford University Press, 2025) reveals the moment when it took hold. Louis P. Masur is Board of Governors Distinguished Professor of American Studies and History at Rutgers University. Caleb Zakarin is editor of the New Books Network. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/american-studies

Nadia Mian is the Senior Program Director at the Ralph W. Voorhees Center for Civic Engagement at Rutgers University. She visits the Inclusion Catalyst to discuss a very innovative faith-based housing initiative.    Key Takeaways Dr. Mian is leading research on faith-based affordable housing, including a database of congregational housing projects across the U.S. California's SB4 legislation allows houses of worship to bypass local zoning laws for affordable housing development, setting a potential model for other states. Faith-based organizations are repurposing underutilized assets like parking lots for affordable housing and community services. Internal congregational discussions and community engagement are crucial first steps before pursuing development projects. This episode is produced in partnership with the Georgia Interfaith Public Policy Center. Inclusion Catalyst invites you to become our next guest host. Learn more here: http://inclusioncatalyst.com/join-us-as-a-guest-host/

The title fits, but not necessarily for the reasons you imagine. Barbara Leigh grew up in Wisconsin where she attended college and had a successful career. She tells us about her life and discusses getting married, having two children and over time watching her life choices basically and totally destroy her self esteem.   Barbara tells us how she, while growing up, was constantly described as a “smart girl”. She helped many figure out answers and learned along the way how to observe and research to learn whatever she needed to know. In 1995 when the internet was just coming into our sphere of experience, Barbara learned about it and created web pages and websites for the nonprofit for which she worked. Even with all the technical knowledge she amassed it took many years before she realized that even with all her smarts she was becoming a person who was being reshaped by a partner with his own low esteem and who constantly blamed her for everything that went wrong.   Eventually Barbara realized that something was wrong and began to look in ernest at her life and behavior. She realized that she had to make choices and regain her own self confidence and constructive view of herself. She changed her life and outlook and began growing again emotionally. Barbara tells us about her journey and even includes lessons she learned and wants to pass on to others.   In 2024 Barbara wrote and published her book, “Why Smart Girls Get Into Bad Relationships and How Not To Do It Again”. She is quick to point out that the book is not just for women. It is for anyone who may be facing a “bad relationship”. Barbara shares nine conclusions and thoughts from the book that illustrate why her writings can be so important for so many.   This episode is full of many great life lessons and observations. I do hope you not only enjoy it, but that you also gain some positive life choice ideas from it.     About the Guest:   Barbara Leigh grew up on a small dairy farm in Wisconsin and was considered in school to be a smart girl. She was not the type to get in trouble or make bad decisions. She was involved in lots of activities and did well in school.   She went off to Ripon College where she majored in Speech Communication and worked in the library. After graduation, she got a job in a library at a nonprofit. While working toward a Masters in Library and Information Science at UW-Milwaukee in 1995, she was taking an online searching class and was recruited to build a web site for her employer, being one of only a few employees that had even heard of the World Wide Web.   From there, Barbara built a career as a web developer and eventually moved to online learning and LMS integrations. In each career step she moved toward content, but eventually was directed back to the technical.   In the midst of all that, Barbara got married and had two children. She entered and contributed to bad relationships in her marriage, career and family until one day she decided to just stop. She has spent the last twenty years figuring out what it means to stop, how to continue living, and how to do it better. In 2024, she published a book, Why Smart Girls Get Into Bad Relationships and How Not To Do It Again, and in 2025, she took early retirement to get fully into content and do more writing. She currently writes the Helpfulmess blog which posts weekly. Ways to connect with Barbara:   Instagram: https://www.instagram.com/barbaraleighauthor/ Facebook: https://www.facebook.com/barbaraleighauthor Bluesky: https://bsky.app/profile/barbaraleighauthor.bsky.social Website: https://www.barbaraleighauthor.com     About the Host:   Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.   Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards.   https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/   accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/       Thanks for listening!   Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!   Subscribe to the podcast   If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset .   Leave us an Apple Podcasts review   Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.       Transcription Notes:   Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.   Michael Hingson ** 01:20 Well, hello, everyone, wherever you happen to be today, around the world or in space, whatever the case happens to be, we're all in space anyway, so I guess that counts for something. But I'm really glad that you are here, and we're really going to have, I think, an interesting conversation today, because we, we have a person who has written an interesting book, at least. I think it's an interesting book. The title of the book is, why do smart girls get into bad relationships, and how to and how not to do it again. I think that's an interesting title. Smart Girls, I gotta say, though, Barbara, who is our guest, Barbara Leigh, I don't know. I think they're more than smart girls that get into bad relationships or just do dumb things. I don't know. Why is it that most people do dumb things, but that's a different story, and probably not what we're really going to cover today. But anyway, I want to welcome you to unstoppable mindset, and we're glad you're   Barbara Leigh ** 02:19 here. Thank you. Thanks for having me. Appreciate   Michael Hingson ** 02:23 it. Yeah, well, it is probably true. Why do, why do so many people get into challenges? Ah, but we cope with what we have to right? Yes, we do. Well. Well, I'm glad you're here. Thanks for for being here and being on unstoppable mindset. Really looking forward to having a chance to really chat. Why don't we start? If we can by you telling us a little bit about kind of the early Barbara growing up and all that. Alright, well, I grew up. How's that for a great way to start.   Barbara Leigh ** 02:52 That's a great, great way to start. I grew up on a small dairy farm in Wisconsin. I had two brothers and a sister, mom and dad and, you know, cats and a dog and cows. I lived in a small community. Everybody knew each other. Nothing really exciting about my childhood. I was in 4h and I was in lots of activities in school. I did great in school, and I was wildly shy as a small child, but I managed to get comfortable enough with that by being a 4h officer and being in in leadership positions in the activities that I was in. I went to off to college in Ripon, and I been busy working on being me ever since,   Michael Hingson ** 03:56 well, so you, you, you don't sound like you're very shy today,   Barbara Leigh ** 04:06 like I said, I tried to get past that. I'm still wildly introverted, but I'm at least, you know, able to speak in public. That's a   Michael Hingson ** 04:15 start. Well, that's a good you know, I'm I've always been amazed, and I hear it so often that the top fear today is public speaking. And I've never really, I know it's me, but I've never understood why it is, because I've always been somewhat used to doing it, but I think that people approach public speaking oftentimes with kind of the wrong idea, because I find that if people fear it, what they're really saying is they're afraid of the audience and what the audience might do. But I find that audiences generally don't tend to really want to view a speaker as being bad. They want speaker. To succeed. So it's always been a puzzlement to be as to why people are afraid of public speaking.   Barbara Leigh ** 05:07 Yeah, that is true. I was a Speech Communication major in college, and had to take public speaking as a course, and we had a guy in there that was just shook. His whole body. Shook it when he started out, and he by the end of the course, he was the best speaker there. I think he just needed to practice doing it and find out it's not so bad.   Michael Hingson ** 05:34 Well, what did he do? What do you have any notion of what what really eliminated his fear?   Barbara Leigh ** 05:41 I think he just got better each time. I think it really was just just getting up in front of people and finding out, yeah, they aren't gonna do anything. They're trying to do the same thing as me. They're trying to learn public speaking, and they're fine.   Michael Hingson ** 05:56 That's cool. Well, I know when I was a program director at our campus radio station at UC Irvine, I wanted everyone to listen to their their own shows. So we we wanted them to record the shows which they wouldn't do. So the engineer and I arranged for that to get done, and we made people listen to their shows, take the cassettes home and listen to them. And as I think about it, I think that probably more often than not, some of these people were in radio because they didn't have to stand up in front of an audience, and they didn't think about being in front of an audience and speaking so much. And so they did what they did, but when they were compelled, if you will, to listen to themselves, they got better. And they got better because they then heard what everybody else is hearing, and they taught themselves that they could really do better than than they thought they were doing, and that they thought that they could do. And I think that really makes a lot of difference. And some of those people actually ended up going into broadcasting as a as a career,   Barbara Leigh ** 07:01 that's great. Yeah, it really is. It's just a matter of getting used to your own voice. I mean, some people just really got annoyed, I guess is the word at their own voice, and they were like, I don't sound like that. Well, you don't sound like yourself inside your head. Yeah,   Michael Hingson ** 07:27 yeah. I know that when I hear myself talk, I do know that I sound different than I think I sound. And so again, that's part of what I work on. When I listen to recorded speeches, and I listen to what I say and how I say it, because I know what audiences like when they hear a speaker, so it gives me something to work toward. And that's a good thing. Yeah. So it is kind of fun. So you went off to school, you were in high school and all that and and did what? What people do in high school, I assume,   Barbara Leigh ** 08:07 yep, lots of groups. I was in library club and let's see Spanish club and music, musical and choir and various things. Yeah, normal stuff, yeah,   Michael Hingson ** 08:23 yeah. I did some of that. I was in the science club, and there was a math club. Wasn't in too many clubs, but I was in those two and and had a lot of fun with that. So it's, it's a good thing. And then, of course, as many of us do, then you went on to college. Where did you go to college? Ripping College. I've never heard of that college,   Barbara Leigh ** 08:49 very small liberal arts college,   Michael Hingson ** 08:52 which is all the better I am. I'm a fan of smaller colleges. I read in the book David and Goliath, the guy who invented the tipping point, wrote this book, and he talks about the fact that if more people would go to small colleges, they would discover that they could actually be kind of a larger fish in a small pond, rather than being a fish that isn't necessarily as large a fish in a very large pond. So the value of people going to to places that are smaller adds a lot of value, and you do get a lot more attention. And that's why, one of the reasons I think I went to UC Irvine, we had 2200 excuse me, 2700 students when I went there. Now there are 32,000 freshmen. My gosh, I can't believe how large it is. No, it's University California, Irvine UCI, which they always say lovingly, really, truly means under construction indefinitely. They're always building new things on the college. So.   Barbara Leigh ** 10:01 Yeah, ripen is, is under 1000 students total. And   Michael Hingson ** 10:07 what did you major in? I knew all my professors. It   10:09 was great. And   Michael Hingson ** 10:10 that's, that's cool. And I did as well. I and I got to know some of them very well. Actually, a couple, one of them even came to my wedding when my wife and I got married. Some, seven or eight, well, eight years after I graduated, or, well, six years after I graduated, but he, we invited him, and he came to the wedding. So that was kind of cool. What did you major in   Barbara Leigh ** 10:33 speech communication with a religion minor? All right.   Michael Hingson ** 10:37 Wow, that's an interesting combination. Why? Why a religion minor with with that religion   Barbara Leigh ** 10:43 has always intrigued me. I guess it's I am interested in people, and religion has such a strong effect on people, and so I really just wanted to learn more about various religions and and how they work.   Michael Hingson ** 11:01 So what do you what do you think about religion and our world today, and how much of an effect it it has?   Barbara Leigh ** 11:11 It's probably very big question. Yes, yes, I have that's like, one of the ideas for one of my next books is to dig into that I'm I have several ideas of things I want to cover, and that's one of them. But, yeah, it just it floors me that there can be so much variation in people who seem to believe the same things.   Michael Hingson ** 11:44 Yeah, yeah. It is. It is fascinating. I I've said ever since escaping from the World Trade Center on September 11, that what happened, no matter what those terrorists say, was not a reflection on the whole world of Islam and the Muslim faith, those were thugs who decided that they wanted to try to make the world bend to their will, if you will, and and they they did a pretty good job for a little while, but it wasn't a religious war, because I think most Muslims are not that way. That's true, and we shouldn't demonize that religion as such, especially since we could always go back and talk about the crusades in, you know what, 1066, and so on. And if we want to talk about Christianity and what it did, yeah, the reality is, everybody tries to do things in the name of religion, and it just doesn't make sense at all. It doesn't. But people try to justify anyway, which is, which is truly unfortunate. Well, so what did you do after you got a degree?   Barbara Leigh ** 12:47 Oh, let's see. I went off to Well, I got married. There you go, after graduation, and moved to the town where my my husband was living, and we I started working at K Mart, and from there, I went to outlet mall. I was the retail store manager, and then I got my job at a nonprofit, and I've been at that nonprofit for 34 years, until I retired, just not too long ago.   Michael Hingson ** 13:24 Wow. What's the nonprofit? Or can you say   Barbara Leigh ** 13:28 it's the international foundation of employee benefit plans? Okay,   Michael Hingson ** 13:33 well, that sounds pretty useful. You were there a long time, huh? I was wow.   Barbara Leigh ** 13:39 I moved around to multiple departments, but I was able to keep growing later, so I stayed   Michael Hingson ** 13:46 so you you were there 34 years. Wow, that is a long time. What? What did you What did you learn about life being there for so long? Wow, I was out for a general question, yeah.   Barbara Leigh ** 14:06 Well, I learned, boy, so many things I have. The foundation is an Educational Association. So I learned the actual benefits. Part of it, I have a Certified Employee Benefit Specialist designation, but also I learned a lot about people and work environments and and getting along with people, and I learned a lot about technology when I started at the foundation the the World Wide Web was not public yet, and while I was there, I was going to graduate school at UW Milwaukee. I. For library and information science. And while I was doing that, I was taking a an online searching course. And my boss, well, I worked in the library, so my boss asked me if I would create a website for the foundation, because nobody else in the building really had even heard of the World Wide Web yet. Yeah. So I learned all about web development and programming and all of that, just because I happened to be the only one that   Michael Hingson ** 15:40 knew, and using tools like Netscape, remember Netscape? Oh, yes, absolutely,   Barbara Leigh ** 15:50 yeah, wow. So yeah, I learned a lot of that, and then from from the library, I went to it, and was in a web developer for many years, and then from it, I went to educational programs where I was working with our learning management system and the integration with with our association management system. So I was, I was doing integrations, basically and but the things that I learned in technology careers that have helped me thus far have been I was doing a lot of troubleshooting. So I would, you know, a lot of times, you know, if you're in technology, no garbage in, garbage out. So when I get to a problem, I say, you know, there's this, there's garbage coming out, or there's nothing coming out at all. And I work back word through the process to get to the source data. And learning that you finding the source data and making sure that the source data is correct is really important. So I learned about a lot about working my way through systems to find that and also making sure that the systems work. So that has helped me a lot in in my life, because when I got into the situation where I needed to write this book about I managed to work my way back to the source of of the problem. And so the the source of the problem was my beliefs about me, about relationships, about other people. And so it was really helpful for me to have that process already in place in my brain, that I could just work my way back to that and Okay, now I can start from better data.   Michael Hingson ** 18:13 Yeah, do you think that working a lot in technology and perhaps some of the other areas where you worked. Do you think that that taught you more about how to observe and look at things and better be able to analyze them and and remembering them? I just find that so often people don't observe things. And I think learning to observe is extremely important to do   Barbara Leigh ** 18:45 absolutely yes, yes, when that's that's like all of my career was observing and and like you said, analyzing, being able to put what I've observed into what I want to happen, or what I would I need to communicate with other people. I think a lot of my career was, was connecting the right people to the right either technology or the or the other people, or just get making those connections.   Michael Hingson ** 19:30 But you had to learn how to observe people and draw conclusions and get that information to make that happen.   Barbara Leigh ** 19:38 Oh yes. And, you know, it's a process, just in growing up and watching people in general. Like I said, you know, religion was, was my thing, because people fascinate me. So I I've always been a people watcher, not like, go sit at the mall and watch people, but, I mean, yeah. I just really try to understand where people are coming from. And I think once I was in a technology career, it was even more important, because a lot of times in those careers people don't expect the technology person to be able to do that, and for me, that was the most important part with understanding the people, understanding what they wanted, what they were actually saying was not exactly what they wanted, and to try to get it get to what they wanted, and then to work with the system to be able to get what they wanted to come out correctly.   Michael Hingson ** 20:53 How did you discover that? How did you discover that people weren't necessarily saying what they really wanted, or that somehow it wasn't being articulated on it. And I understand that's a really tricky sort of thing. I know in asking myself that I just kind of respond by saying, it's just something you gain from a lot of experience, but you have to think about it. But you know, what do you think   Barbara Leigh ** 21:21 exactly? It's trial and error. You keep having people ask you for one thing and then expecting something else, until you figure out that you know what that's really not what they want, and to get them to verbalize, okay, what is it you want coming out of this? Is it? It's tricky.   Michael Hingson ** 21:47 Yeah, yeah, it is and, and it is something where you got to be pretty careful about how you do it and, and to whom you you focus your attentions to make that happen. Or if you've got some people who are difficult to deal with, and again, I guess that that helps you stretch and grow and you learn how to even deal with those people a little bit better, so that they're comfortable in interacting with you.   Barbara Leigh ** 22:14 Yeah, absolutely. But a big part of my job is making people feel comfortable enough to talk to me and, you know, and a lot of times when I would get a project, I would go to the person that that's using, whatever it is, and ask them, okay, you know, where are you getting this data? What do you want it to look like? And, you know, and ask them deeper questions. And, and these are often the people who are, you know, low man on the totem pole, and don't ever get asked, but those are the people that I needed to get to to find out what you know, where things were coming from, to actually give them what was going to work for them.   Michael Hingson ** 23:10 And that's interesting. You're saying, like, the low person on the totem pole doesn't get asked, and they're the ones that would love to be asked to be able to offer their opinions, so that that opens up whole new opportunities when you convey that you're you're willing to listen, and of course, that also then deals with the whole issue of trust. Because if they tell you something and say, Well, I want this incompetence, and you have to keep it that way. Yes, absolutely, trust is, is such a fleeting thing today, even though it's all around us, everywhere we go And everywhere we look. I mean, we trust that the roofs on our houses aren't going to collapse while we're doing this interview, this well, this conversation, and we trust that the internet is going to continue to work. It might, we'll see. But, but we trust in so many ways, but yet, unfortunately, we also confront, or are confronted by situations that try to teach us not to trust and to be close to trust, which is too bad. Yeah, one of the things that, that, that I talk about, actually, in my latest book, live like a guide dog, is trust. I talk about the fact that, in general, the difference between a dog and a person is while dogs love unconditionally, and I think that's true, although they can be taught not to, obviously, but while dogs love unconditionally, they don't trust unconditionally. But the difference between a dog and a person is that dogs are much more open to trust because we have just learned, or we've drawn the conclusion that we can't trust people, and so we lose that skill of being open to trust and trust. Truly learning how to determine whether we can trust any individual or not, rather than just saying we're not going to trust   Barbara Leigh ** 25:07 Right, absolutely, yeah,   Michael Hingson ** 25:10 which is, you know, which is so unfortunate? Well, I'm sure you've, you've encountered that a lot.   Barbara Leigh ** 25:17 I have, indeed, and you know that's that was part of my process, was learning how to trust again. And that's a slow, slow, hard process.   Michael Hingson ** 25:31 What, what caused you to start to learn not to trust? What? What happened in your life?   Barbara Leigh ** 25:38 Okay? Well, I want to talk about it, but, well, I won't go into too deep a detail, but yeah, I I was in a relationship where, you know, I was with a very a person has low self esteem, and because of that, I would get told that things were my fault, or things were if I hadn't done this, or if anything That happened really was was somehow brought back to me and as a person with higher self esteem, I took that as my personal responsibility, rather than looking at it as no, that's really Your choice, not, not something that I could cause, and that just kept eroding away at my confidence, and it ended up with me having no self esteem whatsoever. Wow. And then we, you know, I hit a point where an event happened, and I, you know, my brain went, nope, I don't deserve that. And that's where the light switch flipped, and I was to, you know, then I started looking around and going, you know what? I didn't deserve that, either or that, and that was not about me. And so then I started to measure against that, and go, Okay, I can set up boundaries now, because this is behavior that I won't accept anymore. And I was able to start making boundaries, and I was able to start standing up for myself. And, you know, as as that process went on, I was able to, I guess, it was motivate myself just by connecting, reconnecting with that higher self esteem person that I had been earlier. And so I would, you know, it honestly took a very long time, because I was at nothing, and at that point, I made a conscious effort to be gentle with myself and to be patient with myself and to accept myself and so with those being kind to myself thoughts, that's how I was able to move forward. And like I said, moving forward started motivating me, and I was able to bring myself back up to a higher self confidence.   Michael Hingson ** 29:02 Did you get? Oh, go ahead. Oh,   Barbara Leigh ** 29:04 but yeah. The the trust being gone was a trust for not just the person I was in a relationship with, but for so many things around me because I didn't trust myself. I didn't trust what I was believing about myself.   Michael Hingson ** 29:28 Did you hate yourself?   Barbara Leigh ** 29:31 I would not say that. I would say I just didn't understand myself. I would like I said, when I got to the bottom, I was able to say, I don't deserve that, so I wouldn't say hated myself. Yeah,   Michael Hingson ** 29:48 that's why I asked the question, because that was my impression of what from what you were saying. It wasn't a hate or a dislike, it was a recognition of what should be and what. And then how to deal with it?   Barbara Leigh ** 30:02 Yep, I was, you know, because I got there and, you know, the light switch went on, and I was like, how did I get here? How did this even happen? You know, it just, I couldn't understand.   Michael Hingson ** 30:18 But as you, as you progressed and as you learned about yourself, and that, of course, was part of it, is that you were learning about yourself and bringing yourself back the person you had a relationship with you weren't able to to, I gather, make positive steps to get them to to be a lot better than they were.   Barbara Leigh ** 30:43 That was not my focus. My focus was no boundaries, so that they couldn't hurt me anymore,   Michael Hingson ** 30:52 right, right? It wasn't a matter of you're trying to heal them, but setting boundaries and it would have it would have been nice if they had recognized what was going on. But that was the difference, is that you recognized and they did not right.   Barbara Leigh ** 31:06 And honestly, once I got to a place where I was back to being who I felt like me, he was able to look at that and take some motivation from that, and he actually went and got help through therapy as well. So it actually turned out way better than than expected, but   Michael Hingson ** 31:41 yeah, so are you guys still married? Yes, we are. Well, there you go. Okay, and that was what I was curious about. So he he did. It wasn't you can't, you can't fix everything because people have to fix themselves. But he was able to recognize that which was, which is so cool,   Barbara Leigh ** 32:02 yeah, honestly, I moved out twice. So, I mean, like I said, I set boundaries, yeah, but we made it work. I mean, like, like I said, when I first made the change I did. I was not strong enough to move to be on my own. I just wasn't. And so, you know, I just tried to be as patient with myself as possible, and and I just kept, kept those boundaries and okay, you can't talk to me like that. That's just not going to work. And as I moved forward, he kind of came along with me   Michael Hingson ** 32:47 well, and it sounds like you're both the better for it today.   Barbara Leigh ** 32:54 Oh, absolutely, yes, we've come a long way. I wouldn't say we're perfect for sure, but   Michael Hingson ** 33:01 it's a it's a process. Yes, it is. So what does he do for work or for a living?   Barbara Leigh ** 33:08 He is a sales person for a home improvement company.   Michael Hingson ** 33:11 Ah, ah, Home Improvement. Tim, the tool man, Taylor, but that's another story. Oh, gosh. Well, that's pretty cool. And does he do well at selling?   Barbara Leigh ** 33:25 Yes, he does that. He had his own business for for many years, and so it just comes pretty naturally to him.   Michael Hingson ** 33:34 Well, at the same time, if you're going to be good at sales, you have to learn to observe and and not take things too personally sometimes as well. I learned a lot about sales when I was confronted by needing to go into sales or finding another job, and then I took a Dale Carnegie sales course, and one of my favorite observations about sales is that the best salespeople are really counselors. They're teachers. They guide you in and help you make the right decision, rather than just trying to force something on you, which doesn't mean that they're not trying to make $1 and sell products, but you can also find that your product might not be what somebody wants, and if you push them into buying it, that's going to cost to cost you in the end anyway,   Barbara Leigh ** 34:24 right? And that's why he makes a good salesman, because he was he, he did the work for for 15 years, and at at his own company, and then he went, moved to sales, and just because his body was wearing out, and for because he knows how the product works, how it goes on the house or whatever, he can explain that to the customer, and that makes it so much easier for them to understand, you know, why they need what they need, and how it works.   Michael Hingson ** 34:59 Yeah. Yeah, and I have found that the better sales people really do understand how the product works, and they take the time to keep up with things, because that's going to make them better at what they do. Yes. So now you have children. How many children?   Barbara Leigh ** 35:16 Two, girl and a boy, and how old are they? 29 and 25   Michael Hingson ** 35:23 oh, they're just kids.   35:24 They're just kids   Michael Hingson ** 35:28 and and I know if they've gone into sales just checking no okay,   Barbara Leigh ** 35:36 and have no interest in doing that, what do they do? My daughter works in customer service, and my son is Air National Guard   Michael Hingson ** 35:47 member. Oh, okay, so it's hopefully it sounds like both of them have some really decent self esteem. Yes, they they learned that along the way from the two of you, which is good, which is a positive thing, which is, which is pretty cool, yeah. So you have retired from being with a nonprofit. You said you were there for 34 years, and what caused you to retire   Barbara Leigh ** 36:17 writing this book, I was, I'm looking at writing more and, you know, doing marketing and doing all the things book has been a lot to do and work full time, yeah, so I decided to give, give it my all.   Michael Hingson ** 36:35 Did you self publish or does the publisher publish it? Okay, yeah, which makes even more of a marketing responsibility for you. Although I think publishers are pushing more for most authors to do more to market their own books, rather than the publishers helping as much as perhaps they could. But nevertheless, well, tell us about the book. Then tell us, if you would tell us about that.   Barbara Leigh ** 37:01 Oh, it's why smart girls get into bad relationships, and how not to do it again. I started out with, well, basically the book is for people who want better relationships, not just women, but I. I started out with a smart girl title, because that is something I identify with. I think of it as an identity, because a lot of books on relationships are books written from the perspective of therapists or the perspective of people who have been abused or some kind of trauma or have addictions or something like that, and that's not, that's not who I am. And so I was trying to give a voice to, you know, average people have these problems too. So the smart girl identity is more about, really, like in high school, people would you know, who didn't know me? Well, what time I yearbook? You're so smart. Or people at work, thank you for fixing that. You're so smart, right? And I believed that. And what I believed was that reasonable humans make reasonable choices, and that's not always true, and so when I wrote the book here, or actually when I when I hit the bottom and I started looking back, I was like, I don't know how I got here. So how did I get here? I went through the process. I figured out that my beliefs weren't quite right, and they sounded good, but when I actually put them to action. They really didn't work. So the book is my process of of getting from bottom of the barrel self esteem back up to high self esteem, and looking at those beliefs and rewriting them.   Michael Hingson ** 39:23 So, um, how so like some of your beliefs that that didn't work. For example,   Barbara Leigh ** 39:28 I will read you a few of them if you don't mind. Okay, so, so you get the idea of where, where this goes. So Belief number there's nine of them. Belief number one, I can trust myself became, I can trust myself when I am being honest with myself, because I was lying to myself quite a bit of the time. It turns out, number two, I am a good helpful person became, I am a good helpful person, but that is not where I find my. Value, and that kind of blew me out of the water when I figured that one out. Number three, I'm smart, but I can't appear smarter than my partner. And that's where the focus on women comes in. It's kind of looks at the social oppression of women and how that affects your beliefs. You know, if you believe that stuff so, number three, became, I am smart and I don't have to hide it. Number four, I must guard my relationship, not only from outside, but from inside to became, I must guard my own boundaries to maintain my mental health and stay true to me. Number five, it is important to keep things steady and stable became keeping things steady and stable doesn't allow me to grow. Fear blocks my growth. Embracing the uncomfortable for a time helps me become better. That one was a hard one to learn how bad number six, self care is indulgent and not a priority. Became, self care is a high priority if I don't care take care of me, I can't be good at caring for anyone else. Numbers seven, I have emotional muscle, and I can muscle through anything became I have emotional muscle and I can use it to pull out of negative thoughts. I don't need to deny my emotions or wallow in them. Just recognize them, feel them, and continue to move all the way through them, and this one kind of hits home for my daughter. My daughter was diagnosed with juvenile rheumatoid arthritis at the age of 20 months, and she used her emotional muscle to muscle through her pain, because she didn't want to see the reaction of people feeling sorry for her, and so she had a lot of of using that emotional muscle to just not show people her pain and and that has been something that we've had to work on for a long time.   Michael Hingson ** 42:33 What did she discover? What did she finally do?   Barbara Leigh ** 42:37 Well, it's been a process, but she's finally actually showing her pain. She because, like she's had a cyst that burst in it. It wrapped around some things, and she couldn't tell the doctor in charge that that she was having that much pain. She she didn't make it a 10 on the pain scale. So the doctor didn't think that she was that, that these complications had happened, because most people couldn't even walk with this pain, but she could, because she's super high pain tolerance. Yeah, and, you know, she learned that she doesn't need to hide her pain, which was, which was pretty life shaking for her, and she's learned that, you know, she can actually tell her doctors, yes, I'm, I'm actually having some pain, and I I really need to have you work on this or or give me medication for this, or whatever. But, yeah, she's she's really come a long way as far as being honest with herself and with other people. Yeah, let's see. Number eight, I can rely on my smartness to figure it out became I can rely on my smartness and problem solving ability. But life isn't always logical. Sometimes I'm starting starting from a faulty belief I don't have to be perfect. It's okay to ask for help when I don't understand and get stuck. And that one it, it seems very obvious, but that one was really ingrained and kept coming up in different ways. Number nine, partial is enough, I can and should fill in. The rest became I am a whole person with my own thoughts, emotions, talents, hopes, dreams and goals. So if I want to be in a relationship, my significant other should see me as a whole person and should be a whole person themselves.   Michael Hingson ** 45:10 Wow, some pretty deep concepts, needless to say, Yeah, but by the same but by the same token, you were willing to step back and observe and think about yourself, so you were able to to create these conclusions and make these changes, which is what it's really all about?   Barbara Leigh ** 45:36 Yeah, I think that's what's different about my book, is that it's not written by a therapist or somebody who's at the other side. It's somebody who's actually in it, um, digging through it and and feeling it and it makes the, you know, it. I pulled apart the process and was, you know, you have to hit all of the things that the you know, the mental, emotional, physical, spiritual, social, all, all of the things to hold those beliefs out of all of the different places in your life where they stuck.   Michael Hingson ** 46:23 You think that people really have to, how do I say this? Go to the bottom or hit rock bottom before they can really start to learn?   Barbara Leigh ** 46:33 I hope not.   Michael Hingson ** 46:38 You did and I but I hear it a lot you really don't know until you hit rock bottom. And I'm not sure I totally buy that. It really depends on what you're able to learn and what you're able what conclusions you're able to draw. But a lot of times hitting rock bottom, if you will, maybe emotionally at least, brings people to where they need to be. But I am with you. I hope that it isn't always that way, and it doesn't need to always be that way,   Barbara Leigh ** 47:06 right? I think there's, there's different rock bottoms, you know? It's I got to the point where I needed to learn, and I learned, and that may not be what you and I would view as rock bottom to someone else, you know, but it's, you know, I finally, I finally flip the switch. And that's, you know, somebody else may have a switch at a different level than   Michael Hingson ** 47:40 or they may not see that there's a switch to flip which is, which is all about choice, yep. So what got you started down the road of writing the book?   Barbara Leigh ** 47:54 To be honest, I never thought I would write a book that was never, you know, a big goal in life for me, and I think it's totally a God thing, because I was, you know, my my daughter's been telling me, you need to write a book. You need to write a book for, you know, years. And I was like, yeah, yeah, sure, no product. And then all of a sudden it was time to write the book. And I was like, I don't know why it's time to write the book, but it's time to write the book. And honestly, it it flowed. I mean, I had all these great ideas for a book, and they went poof out the window when I wanted to start writing. I I just kind of sketched out an outline that was terrible, and showed it to a few people, and they're like, sure, you go. And I threw it away and just started writing. And once I started writing, it, it flowed. It actually just came out. And once I was in it a little, you know, a few chapters in, then I was able to organize it and figure out what I wanted to say and make an outline. But I couldn't do any of that until I just started writing. So I don't know, it was odd. And then I gave it to my son. I gave, like, the first two, two chapters, probably, to my son, and he read it, and he pushed it back over the table at me, and said big words. And I was like, okay, so I took it and I took out all the big words, and I made it more conversational. And now everybody who who has read it and and talk to me is like, you know, it just feels like a conversation with a good friend over a cup of   Michael Hingson ** 49:57 coffee. There you go for   Barbara Leigh ** 49:59 a glass of. Wine. So that's where it   Michael Hingson ** 50:03 got, yeah, it's, it's about not preaching, but presenting and teaching in a in a non confrontive way, which is what it's really about, which is what sales is about, Yeah, but that was very observant on his part to say that, yeah,   Barbara Leigh ** 50:24 you made it so much better.   Michael Hingson ** 50:28 When I wrote thunder dog, my first book I was I wrote it with someone. We collaborated. I had worked on it for a long time, or at least worked on ideas. And then Susie Flory called one day and she wanted, she was writing her own book, and she said, Tell me your story. And after I did, she said, You should write your own book, and I'll help you do it. And she did, one of the things that we had was that the book is about being in the World Trade Center, but it's also a lot about my life. And when we got it to the editor, because her agent, who became my agent, Chip McGregor, was able to sell it to Thomas Nelson publishing, which is now part of HarperCollins. But the editor said, My problem with this book is the transitions. And kind of said, well, what do you mean? He said, Well, you talk at the beginning of each chapter about an event on September 11, and then you you go back in your life, but you don't transition between the two. And then when you come back, you don't transition. And I get lost. And when he described that, it just immediately clicked what he was saying. And I actually then spent a weekend putting transitions in every chapter at the right places. And when he read that, he said, this is perfect. This is exactly what I was talking about. And when one of the major reviewers of the book, Kirkus, which reviews books for publishers and libraries and so on, when they reviewed it, they said one of the most powerful parts about it were the transitions. And so I appreciate what your son said, because sometimes the unexpected thing that someone says is what sends you down a road to make it a much better thought process and a much better book or a much better whatever than it would have been otherwise.   Barbara Leigh ** 52:22 Yeah, absolutely. I had a friend from college read it from an author perspective. So she's, she's written five books, and she gave me just, you know, really, she wrote fiction books so they weren't the same, but she gave me just really good authoring advice. As far as you know, you were used this word too many times, you know, things like that. And that was really, really helpful too to just, oh, okay, I get it. That would make it much more smooth. And you know, that was really helpful for me too, and it's just just to get feedback in any capacity is so helpful, I think,   Michael Hingson ** 53:12 well, and all of those comments that people give you help teach you how to write better. Yeah, absolutely. How has writing the book changed your perspective?   Barbara Leigh ** 53:24 Wow. Well, first thing, I had no idea about writing books or publishing or marketing or any of that, so that's been a whole big learning curve. But as far as you know, even even writing through the book helped teach me some things about the process as well. Just as far as relationships go, and talking through it with I had about a dozen people reading it at chapter by chapter as I got them done and and having getting that feedback from them, as far as you know, how it how it affected them, and it was really just so, I guess, helpful for me to learn what other people were were thinking when they're reading it. Because, you know, some of the things had never occurred to me, some of the things were for from friends who had been through some kind of childhood trauma. And I was kind of looking at, okay, I get what you're saying, and I think this that what you're telling me is you. This part is coming from your childhood trauma, but this other part is definitely something that I could add to my book, and I didn't want to make my book about trauma, because it really in my mind, was for the person that was just an average person, living an average life, having average relationship. However, my friends who have had childhood trauma have actually been the most affected by my book, which I find fascinating.   Michael Hingson ** 55:42 That's that's interesting, but it does make sense, because clearly you're trying to help people be more open about themselves, to themselves. And the people that that do that are the people that have been in situations where maybe they haven't, and they maybe intellectually realize that they need to grow and change, but they hadn't totally emotionally adopted that stance, and so you help them with that, which is cool.   Barbara Leigh ** 56:11 Yep, that's something I was expecting for sure.   Michael Hingson ** 56:15 No, understand. Now you have a blog also right, called helpfulness. Why is why is it called helpfulness? And what is it about?   Barbara Leigh ** 56:24 It is called helpful mess because when I was writing this book, I was writing about helpfulness and how that kind of steered me in the wrong direction, because that's where I was finding my value, and I had a typo that made it helpful. Mess, mess. Yeah, I said related to that mess. Yeah, it's like, that messy part. That's me. I So related to that that I ground onto that word. I was like, Okay, this word is mine,   Michael Hingson ** 56:56 well, and it really goes right along with the book and everything we've talked about today. Needless to say, Have you thought about doing things like starting a coaching program? Or do you do any of that?   Barbara Leigh ** 57:12 I do not. My daughter is, she is a life coach, and she has started a holistic nutrition program. So she's kind of doing that, that thing and, and I've never really been interested in doing that kind of thing. So I like you go. I will help you.   Michael Hingson ** 57:33 Okay, well, that's fair. I think we, we all do what we we feel we're best at, and it may come to the time where you'll suddenly discover that you're really better at it than you think, and that you could, you could coach people, or maybe not, but that's really something to look at.   Barbara Leigh ** 57:55 Yeah, I do want to focus on my writing for a while, but you know, when she's done with her program, maybe we'll get something   Michael Hingson ** 58:01 together. Well, there you go, and she lives close to you. Yeah,   Barbara Leigh ** 58:08 she's a half hour early, all right, so   Michael Hingson ** 58:10 Wisconsin home to everywhere, which is pretty cool. Well, so what would you advise? What kind of advice would you give to someone who's going through a lot of the things that you've gone through and so on? What would be the first thing that you would say to them to hopefully get them started down a different path of of life, rather than thinking so little of themselves and not really wanting to move forward,   Barbara Leigh ** 58:39 I would tell them they have options. You can leave your your value is not in how helpful you are, and be gentle and be kind to yourself and accept that you may not be coming from a belief that is true. And look, you know, try to see when you feel something that right, kind of off. Kind of look at your beliefs and you know, where is this coming from? Because a lot of times you can find it if you look hard enough, yeah,   Michael Hingson ** 59:31 it's about teaching people to truly develop the skill of self analysis, if you will. Yeah, which is something that we, we all ought to do more of we, we tend not to really look at ourselves. And it goes back to the same thing as the whole concept of the fear of public speaking, if we, if we step out of ourselves and look at what happened, we beat up on ourselves rather than recognize. Amazing. This is a teaching moment, and we can learn from it, rather than allowing it to just be something that beats us   Barbara Leigh ** 1:00:07 up. Yes, absolutely,   Michael Hingson ** 1:00:10 which makes a lot of sense. Well, I want to thank you for doing this. We've been we've been at this about an hour. Can you believe it? But I really enjoyed having you talk about it. Do you have any kind of last minute thoughts that you want to convey to people?   Barbara Leigh ** 1:00:30 Well, let's see. I guess if you think reasonable humans make reasonable choices, maybe rethink that. If you want to find my book, you can find it at my website. Let's see   Michael Hingson ** 1:00:48 and what's your website?   Barbara Leigh ** 1:00:51 Barbara Lee, author.com and Lee is l, e, i, G, H,   Michael Hingson ** 1:00:56 so it's Barbara Lee, author.com, yeah, cool. Well, I hope people will find it, and we'll, we'll read it. Is it's available? Is it a hard copy or ebook, or both, or both? Okay,   Barbara Leigh ** 1:01:16 and available on Amazon, Barnes and Noble Ingram, Apple, Google, not all the places   Michael Hingson ** 1:01:24 they're they're an audible version or an audio version,   Barbara Leigh ** 1:01:27 not yet something to work on asking, yeah, absolutely. I know I have two people that have been asking, and I well, I have to start making money before I can spend money on that.   Michael Hingson ** 1:01:43 Yeah, I hear you well, unless you read it yourself, which cuts the cost way down.   Barbara Leigh ** 1:01:49 Yeah, try that. I have no idea how to do that either, so that, you know, has added to my my pile of things I need to learn.   Michael Hingson ** 1:01:56 There you go. It's an adventure.   Barbara Leigh ** 1:01:57 Yes, absolutely, it's on the list. Well,   Michael Hingson ** 1:02:00 Barbara, thank you for being here. I really appreciate it, and I want to thank all of you for listening. I hope that this has been not only enjoyable, but educational and worth your time. Love to hear your thoughts. Love to get your your thoughts about this. So any of you who would we'd love to hear from you, please email me at Michael H, i@accessibe.com that's m, I, C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, i, b, e.com, wherever you're listening, please give us a five star review. We really appreciate those reviews, and especially we love five star reviews. We want positive reviews, but you give us your honest thoughts. We love that. We appreciate it, and we value your comments very highly. If you know anyone who you think ought to be a guest on unstoppable mindset, please let us know. And if, by the way, you aren't sure how to review or whatever, or you want to find another place to hear more podcasts in addition to wherever you're listening to it, today, you can go to Michael hingson.com/podcast that's m, I C, H, A, E, L, H, I N, G, s, o n.com/podcast, and all of our episodes are there, but we really value your time. We value that you like what we're doing. We'll always love to hear from people, so please let us know and keep the emails coming and again. Barbara, I just want to thank you. We really appreciate your time and are so glad that you came and spent this time with us.   Barbara Leigh ** 1:03:32 Thank you, Michael, it's been great. I appreciate   Michael Hingson ** 1:03:40 You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael hingson.com slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael hingson.com. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael hingson.com forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit www.accessibe.com . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.

On this episode of Everyday Injustice, host David Greenwald sits down with distinguished Rutgers University professor Todd Clear, a leading scholar on mass incarceration and its social consequences. With a career spanning over five decades, Clear has been at the forefront of research showing how incarceration harms communities, especially in already-disadvantaged neighborhoods. In this deeply reflective conversation, he shares insights from his landmark work Incarceration and Communities and opens up about his intellectual journey—from aspiring prison reformer to abolitionist thinker. Clear recounts the moment that shifted the trajectory of his career: the 1971 Attica Rebellion, which occurred just as he began graduate school. That event led him to question not only the effectiveness of prison rehabilitation but the very purpose of prisons themselves. Over time, his work evolved into a broader critique of the justice system's failure to promote community well-being. Rather than making neighborhoods safer, Clear argues, mass incarceration has torn them apart, leaving behind social, emotional, and economic devastation. Throughout the interview, Clear emphasizes the moral and practical failures of a system that punishes excessively while ignoring rehabilitation and human dignity. He argues for a reimagining of justice—one that centers the health of communities and recognizes that risk is not static. Incarceration, he notes, often continues long after any actual threat has diminished. Education, aging, and personal transformation all suggest that many people currently behind bars no longer pose a danger. “If the reason they're in prison is us, not them,” Clear states, “then we owe them something better.” This episode also highlights a crucial but often overlooked point: the growing crisis in rural America. Clear warns that incarceration rates in economically distressed rural communities are now rivaling or surpassing those in urban areas, exacerbating cycles of poverty and political alienation. As public discourse remains focused on urban crime, this rural dimension remains underexplored. In a conversation that spans history, policy, and moral philosophy, Clear calls for bold reforms—and perhaps most urgently, a reckoning with the damage we've done in the name of public safety.

Episode Overview In this episode, recorded live at the ACORE Finance Forum in NYC, host Benoy Thanjan sits down with Ray Long, President & CEO of ACORE. They discuss the evolving clean energy finance landscape, grid permitting challenges, policy battles around the Inflation Reduction Act (IRA), and the exponential demand for power driven by AI and electrification. Ray also shares the history and mission of ACORE—from its origins connecting Wall Street to developers in 2001, to its current role as a leading voice in renewable energy policy and finance. Key Themes & Takeaways Explosive Growth in Power Demand U.S. energy demand remained flat for decades—but is now rising due to: AI and cloud computing Electrification of buildings and manufacturing EV charging infrastructure Urgent need for scalable solutions—wind, solar, storage, and natural gas are critical in the next 5–10 years IRA Threatened by Tax Bill “Big Beautiful Bill” proposes eliminating key tax incentives from the IRA Would undermine progress and financing certainty across clean energy markets Industry needs a thoughtful, phased approach, not abrupt disruption Permitting & Interconnection Bottlenecks Interconnection Crisis Major ISOs like PJM are overwhelmed—some developers face 7+ year delays Load centers like Virginia see 100+ data center projects awaiting connection ACORE's Macro Grid Initiative pushes for regulatory fixes and grid modernization Bipartisan Momentum & Strategy ACORE promotes an “all of the above” strategy—recognizing solar, wind, storage, natural gas, and emerging tech Urges policymakers to emulate China's aggressive infrastructure and energy approach Emphasizes renewables as a national competitiveness issue—not just environmental Benoy Thanjan Benoy Thanjan is the Founder and CEO of Reneu Energy and he is also an advisor for several solar startup companies.  He has extensive project origination, development, and financial experience in the renewable energy industry and in the environmental commodities market.   This includes initial site evaluation, permitting, financing, sourcing equipment, and negotiating the long-term energy and environmental commodities off-take agreements. He manages due diligence processes on land, permitting, and utility interconnection and is in charge of financing and structuring through Note to Proceed (“NTP”) to Commercial Operation Date (“COD”). Benoy composes teams suitable for all project development and construction tasks. He is also involved in project planning and pipeline financial modeling. He has been part of all sides of the transaction and this allows him to provide unique perspectives and value. Benoy has extensive experience in financial engineering to make solar projects profitable. Before founding Reneu Energy, he was the SREC Trader in the Project Finance Group for SolarCity which merged with Tesla in 2016.  He originated SREC trades with buyers and co-developed their SREC monetization and hedging strategy with the senior management of SolarCity to move into the east coast markets.  Benoy was the Vice President at Vanguard Energy Partners which is a national solar installer where he focused on project finance solutions for commercial scale solar projects.  He also worked for Ridgewood Renewable Power, a private equity fund, where he analyzed potential investments in renewable energy projects and worked on maximizing the financial return of the projects in the portfolio.  Benoy also worked on the sale of all of the renewable energy projects in Ridgewood's portfolio.   He was in the Energy Structured Finance practice for Deloitte & Touche and in Financial Advisory Services practice at Ernst & Young.  Benoy received his first experience in Finance as an intern at D.E. Shaw & Co., which is a global investment firm with 37 billion dollars in investment capital. He has a MBA in Finance from Rutgers University and a BS in Finance and Economics from the Stern School of Business at New York University.  Benoy was an Alumni Scholar at the Stern School of Business.  Ray Long Ray Long leads the American Council on Renewable Energy (ACORE) as President and Chief Executive Officer.   ACORE is the oldest nonprofit organization in the United States dedicated to expanding the use of renewable energy technologies for American homes and businesses. This mission is as important and relevant today as it was back in 2001. As CEO, Long is privileged to lead a team of dedicated professionals and an equally passionate group of members and contributors who enable ACORE's strategic initiatives.   ACORE's members operate in all 50 states, and in 2022, they financed, developed, built and owned over 90% of new, utility-scale renewable energy projects. Under Long's leadership, ACORE continues to expand the framework that has enabled the industry's growth through bipartisan outreach, accurate and compelling analysis, and effective collaboration.  Long is a respected energy executive, having spent over 25 years representing and growing conventional and renewable energy companies in the United States. Most recently, Long was Senior Vice President of External Affairs and a member of the management team at Clearway Energy. Throughout his career, Long helped to build successful government, regulatory and communications teams, utilizing a campaign management approach to policy and project development challenges.   Long earned a Bachelor of Science degree in Public Policy and Administration from Suffolk University and a Juris Doctor degree from Suffolk University Law School. He lives in Washington, D.C., with his wife.     Stay Connected: Benoy Thanjan Email: info@reneuenergy.com  LinkedIn: Benoy Thanjan Website: https://www.reneuenergy.com   Ray Long Website:  https://acore.org/ Linkedin:  https://www.linkedin.com/in/ray-long-a89a816/   WRISE 20th Anniversary Gala Date & Time: Thursday, June 26, 2025 from 6:00 PM to 10:00 PM Location: Gotham Hall, New York City Occasion: Celebrating 20 years of championing women and underrepresented groups in the renewable & sustainable energy sector  Host & Highlight: Presented by Women of Renewable Industries & Sustainable Energy (WRISE); evening includes networking, recognition of community leaders, and celebration of industry milestones  The link to register is below. https://wrise20thanniversarygala.rsvpify.com/?mc_cid=2c22b50623&mc_eid=0dfa02be45&securityToken=qZn8wqQI1mC1uMRPyb08kNwbscQ23wtX

The Violence of Reading: Literature and Philosophy at the Threshold of Pain (Palgrave Macmillan, 2024) expounds the scene of reading as one that produces an overwhelmed body exposed to uncontainable forms of violence. The book argues that the act of reading induces a representational instability that causes the referential function of language to collapse. This breakdown releases a type of "linguistic pain" (Scarry; Butler; Hamacher) that indicates a constitutive wounding of the reading body. The wound of language marks a rupture between linguistic reality and the phenomenal world. Exploring this rupture in various ways, the book brings together texts and genres from diverse traditions and offers close examinations of the rhetoric of masochism (Sacher-Masoch; Deleuze), the relation between reading and abuse (Nietzsche; Proust; Jelinek), the sublime experience of reading (Kant; Kafka; de Man), the "novel of the institution" (Musil; Campe), and literary suicide (Bachmann; Berryman; Okkervil River). Dominik Zechner is currently an Assistant Professor at Rutgers University. Caleb Zakarin is editor of the New Books Network. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/new-books-network

Our guest this week is Peter Gerhardt of Rich Hill Park, NJ who is executive director at EPIC Schools located in Paramus, NJ, author of dozens of publications and books, an internationally recognized Autism expert and outspoken advocate for the disability community.Peter has three degrees from Rutgers University: a BA in Psychology, an EdM in Special Education, and a PhD in Education Psychology and Special Education. He has dedicated his life to researching Autism and serving the disability community.  He has developed workshops and given hundreds of presentations domestically and internationally.  Some of his publications include: Make it Meaningful: Creating Programs that Matter into Adulthood for Learners with Autism and Related Disorders (2024).Handbook of Quality of Life for Individuals with Autism Spectrum Disorder. Autism and Child Psychopathology Series (2022).Transition to Adulthood for Adolescents and Young Adults with Autism: Can We Improve Outcomes? (2022) Social Skill and Adaptive Behavior Intervention with Learners with Autism (2013). Peter also served as a consultant for the widely respected documentary In A Different Key (2021) co-producers: Caren Zucker, John Donovan & Ray Conley with music by Wynston Marsalis.Given the scope of Peter's work we decided to split his interview into two parts. This is part #2. Show Links:Phone – (210) 576-0600Email – PGerhardt@epicschool.orgLinkedIn –  https://www.linkedin.com/in/peter-gerhardt-112a4b29/Website - https://www.epicschool.org/Organization for Autism Research (OAR) - https://researchautism.org/Books – - Make it Meaningful: Creating Programs that Matter into Adulthood for Learners with Autism and Related Disorders - Handbook of Quality of Life for Individuals with Autism Spectrum Disorder. Autism and Child Psychopathology Series - Publication- Transition to Adulthood for Adolescents and Young Adults  with Autism: Can We Improve Outcomes?. Movie – https://www.inadifferentkeythemovie.com/Special Fathers Network -SFN is a dad to dad mentoring program for fathers raising children with special needs. Many of the 800+ SFN Mentor Fathers, who are raising kids with special needs, have said: "I wish there was something like this when we first received our child's diagnosis. I felt so isolated.  There was no one within my family, at work, at church or within my friend group who understood or could relate to what I was going through."SFN Mentor Fathers share their experiences with younger dads closer to the beginning of their journey raising a child with the same or similar special needs. The SFN Mentor Fathers do NOT offer legal or medical advice, that is what lawyers and doctors do. They simply share their experiences and how they have made the most of challenging situations.Check out the 21CD YouTube Channel with dozens of videos on topics relevant to dads raising children with special needs - https://www.youtube.com/channel/UCzDFCvQimWNEb158ll6Q4cA/videosPlease support the SFN. Click here to donate: https://21stcenturydads.org/donate/Special Fathers Network: https://21stcenturydads.org/  SFN Mastermind Group - https://21stcenturydads.org/sfn-mastermind-group/

The Violence of Reading: Literature and Philosophy at the Threshold of Pain (Palgrave Macmillan, 2024) expounds the scene of reading as one that produces an overwhelmed body exposed to uncontainable forms of violence. The book argues that the act of reading induces a representational instability that causes the referential function of language to collapse. This breakdown releases a type of "linguistic pain" (Scarry; Butler; Hamacher) that indicates a constitutive wounding of the reading body. The wound of language marks a rupture between linguistic reality and the phenomenal world. Exploring this rupture in various ways, the book brings together texts and genres from diverse traditions and offers close examinations of the rhetoric of masochism (Sacher-Masoch; Deleuze), the relation between reading and abuse (Nietzsche; Proust; Jelinek), the sublime experience of reading (Kant; Kafka; de Man), the "novel of the institution" (Musil; Campe), and literary suicide (Bachmann; Berryman; Okkervil River). Dominik Zechner is currently an Assistant Professor at Rutgers University. Caleb Zakarin is editor of the New Books Network. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/literary-studies

The Violence of Reading: Literature and Philosophy at the Threshold of Pain (Palgrave Macmillan, 2024) expounds the scene of reading as one that produces an overwhelmed body exposed to uncontainable forms of violence. The book argues that the act of reading induces a representational instability that causes the referential function of language to collapse. This breakdown releases a type of "linguistic pain" (Scarry; Butler; Hamacher) that indicates a constitutive wounding of the reading body. The wound of language marks a rupture between linguistic reality and the phenomenal world. Exploring this rupture in various ways, the book brings together texts and genres from diverse traditions and offers close examinations of the rhetoric of masochism (Sacher-Masoch; Deleuze), the relation between reading and abuse (Nietzsche; Proust; Jelinek), the sublime experience of reading (Kant; Kafka; de Man), the "novel of the institution" (Musil; Campe), and literary suicide (Bachmann; Berryman; Okkervil River). Dominik Zechner is currently an Assistant Professor at Rutgers University. Caleb Zakarin is editor of the New Books Network. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/german-studies

True grit? Not the movie or book, but a real live individual. I met Laura Bratton about a month ago and realized that she was a very unique individual. Laura was referred to me by a gentleman who is helping both Laura and me find speaking venue leads through his company. Laura is just ramping up her public speaking career and our mutual colleague, Sam Richter, thought I could be of help. Little did I know at the outset that not only would I gain an excellent podcast guest, but that I would find someone whose life parallelled mine in many ways.   Laura Bratton began losing her eyesight at the age of nine years. Like me, she was one of the lucky ones who had parents who made the choice to encourage their daughter and help her live her life to the fullest. And live it she does. Laura attended public school in South Carolina and then went to Arizona State University to secure her bachelor's degree in Psychology. Why ASU? Wait until you hear Laura tell that story.   After securing her degree in Psychology she moved to the Princeton School of Divinity where she secured a Master's degree in Divinity. She followed up her Master's work by serving in a chaplaincy program in Ohio for a year.   Then, if all that wasn't enough, she became a pastor in the United Methodist Church and took a position in South Carolina. She still works part time as a pastor, but she also has taken some other exciting and positive life turns. As I mentioned earlier, she is now working to build a public speaking career. She also does one-on-one coaching. In 2016 she wrote her first book.   Laura shares many poignant and relevant life lessons she has learned over the years. We talk about courage, gratitude and grit. I asked her to define grit which she does. A very interesting and good definition indeed.   I often get the opportunity to have guests on this podcast who share life and other lessons with all of us. To me, Laura's insights are as relevant as any I have encountered. I hope you will feel the same after listening to our conversation. Please let me know what you think. You can email me at michaelhi@accessibe.com.       About the Guest:   At the age of nine, Laura was diagnosed with an eye disease and faced the difficult reality that she would become blind. Over the next ten years she experienced the traumatic transition of adjusting to life without sight.  Laura adjusted to her new normal and was able to move forward in life as she graduated from Arizona State University with a BA in psychology. She then was the first blind student to receive her Masters of Divinity from Princeton Theological Seminary.  She is the author of the book, Harnessing Courage. Laura founded Ubi Global, which is an organization that provides speaking and coaching to empower all people to overcome challenges and obstacles with grit and gratitude. Ways to connect with Dr. Laura:   Link for LinkedIn www.linkedin.com/in/laura-bratton-speaking   Website https://www.laurabratton.com/   Link for coaching page on website https://www.laurabratton.com/coaching  Link for book on website https://www.laurabratton.com/book   Link for speaking page on website https://www.laurabratton.com/speaking   About the Host:   Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.   Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards.   https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/   accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/       Thanks for listening!   Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!   Subscribe to the podcast   If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset .   Leave us an Apple Podcasts review   Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.       Transcription Notes:   Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us. Well and a gracious hello to you, wherever you happen to be on our planet today, I am your host, Michael Hinkson, and you are listening to unstoppable mindset where inclusion, diversity and the unexpected meet, and we sort of get to tie several of those together today, because my guest, Laura Bratton happens to be blind, so that brings inclusion into it, and we could talk about diversity all day. The experts really tend to make that a challenge, but we can talk about it ourselves, but Laura is blind, and she's going to tell us about that, and I don't know what else, because that's the unexpected part of this, but we're going to have ourselves a lot of fun for the next hour. She knows that the only rule of the podcast is you got to have fun, and you can't do better than that. So Laura, welcome to unstoppable mindset. We're glad you're here.   Laura Bratton ** 02:12 Thank you. Thank you for this opportunity. I'm excited.   Michael Hingson ** 02:15 Well, this will be some fun, I'm sure, which is, of course, what it's all about. Well, why don't we start by you telling us kind of about the early Laura, growing up and all that, and anything about that that you think we ought to know that'll help us as we go forward.   Laura Bratton ** 02:31 So the early Laura was,   Michael Hingson ** 02:34 you know, that was a long time ago in a galaxy far, far away. But yeah,   Laura Bratton ** 02:38 was was fearless. Was involved in so many different activities, and I didn't have any health concerns or vision problems. And then around the age of nine, after the summer, after my second grade school year, my parents started noticing she's just holding books a little bit closer. She's just sitting a little bit closer to the TV than normal, than usually. So my they decided we'll just make a regular pediatric ophthalmology appointment, take her to the doctor, get the doctor to check her out. You know, if you need glasses, that's fine, and we'll just move on with our our summer and prepare for a new school year. So that June, when I had that doctor's appointment, my eyes were dilated. I'd read the the letters on the chart in the room. The doctors had looked in my eyes, and then the doctor just rolled back in his chair and looked at my mom and said, there's a major problem going on, and we need to address this, and I'm going to send you to a retina specialist. There's something major going on with her retinas. So from that appointment that started the rest of the summer and into the fall of just having doctors, different doctors appointments, meeting with specialists, trying to figure out why this 910, year old was all of a sudden having vision problems.   Michael Hingson ** 04:20 So yeah, go ahead that,   Laura Bratton ** 04:22 yeah. So that started the whole vision loss journey,   Michael Hingson ** 04:27 and what was the diagnosis that they finally came up with?   Laura Bratton ** 04:31 So they finally came up with a diagnosis of rare retinal onset disease. So it's not genetic. It wasn't like another accident, physical accident that calls the blindness. It's most similar to macular. So what I was losing first was my central vision. I still had all my peripheral vision, so it's very similar to macular, but not. Not quite macular or star guards. What's happens in children? So that's the diagnosis, just rare retinal disease.   Michael Hingson ** 05:11 Interesting, and they they didn't have any idea that what caused it. Do they have any better idea today? Or is it just so rare that they don't tend to pay a whole lot of attention. Great   Laura Bratton ** 05:23 question, yes and yes. So I've done a lot of genetic testing over the years, and the gene has not been discovered. That is obviously what they are predicting, is that there had to be some kind of gene mutation. But that gene hasn't been discovered. So far, the genes that are identified with vision problems, those have not been the problem for me so far. So the gene, Gene hasn't been discovered. So testing continues, but not exactly sure yet.   Michael Hingson ** 05:59 Yeah. So do you have any eyesight left, or is it all gone?   Laura Bratton ** 06:04 I don't, so to continue kind of that process of of the the early childhood. So I was diagnosed around nine, but I didn't lose any major vision until I was in middle school. So the end of middle school is when I started to lose a significant part of sight. So I went from very quickly from roller print, large print, to braille, and that was a very quick transition. So basically it was normal print to learning Braille and using Braille and textbooks and Braille and audio books and all that. Then through high school, I will throw more a significant amount of vision. So what I have currently is just very limited light perception, no, what I consider no usable vision, just light perception,   Michael Hingson ** 06:55 so you learn braille. So you learn braille in middle school. Then, yes, okay, absolutely. What did you think about that? Because that was certainly a life change for you. How did you deal with all of that?   Laura Bratton ** 07:10 How did I do with the process of learning braille or the emotional process?   07:14 Both,   Laura Bratton ** 07:16 they're kind of related, so both, they're very much related. So learning Braille was incredibly difficult because I was trying to learn it at the same time. Use it with textbooks in middle school level material rather than normal development. Of you learn braille and start out, you know, with with simple books, and slowly move up. I try, you know, I had to make that adjustment from learning Braille and then algebra in Braille or Spanish and Braille. So using the Braille was very difficult, but I was because I was forced to to learn it, because I had to, just to stay in school. You didn't really have a choice. As far as the emotional perspective. My first thoughts was just the denial, oh, it's not that bad, oh, it won't be forever. Oh, it's not going to get much worse than this. Just that denial of the reality. And then I can say more, if it just kind of that whole how that whole process unfolded, that's kind of the whole emotional process. It   Michael Hingson ** 08:34 certainly was a major change for you, yes, but it sounds like by the time all was said and done, and you did have to immerse yourself, like in learning Braille and so on. So it was an immersive kind of thing. You, You did come through it, and you, you seem to be functioning pretty well today, I would gather   Laura Bratton ** 08:55 Yes, because of focusing on the emotional mindset piece. So once that I've sort of began to move out of denial. It was that, okay, well, I can't this is just too hard. And then what I eventually realized and accepted was, yes, it's hard and I can move forward. So just a practical example, is what you were saying about having to be fully immersed in the Braille. Yes, is really hard to jump from learning braille to knowing Braille and algebra. But also choose to move forward. As you said, I choose to immerse myself in this so that I can continue life, yeah,   Michael Hingson ** 09:42 and you you have done it. Well, how? How do you view blindness today?   Laura Bratton ** 09:49 That is a great question. So today is the balance of acknowledging. Yes, they're difficult moments. Yes, their stressful moments. Moments, and I have the resources to process that. So now, rather than just being a denial or being stuck in that I can't do this, I can say, okay, yes, this is hard. Yes, I am frustrated. Yes, I am overwhelmed in this moment, but also I can move forward with the gifts and purposes that I have in this world and using that as a strength. So for me, it's that acknowledging the rap the reality, but also moving forward with that belief in myself, trust in myself.   Michael Hingson ** 10:39 So how long did you at the beginning really grieve and view all this in a negative way? Because it sounds like you've evolved from that today.   Laura Bratton ** 10:53 Absolutely. So in my experience, the so I'm going to break the grief and the negative apart, because for me, it was two different experiences. So for me in those middle school, high school days, it was more than negative, and the grief just came along with that. Now even, you know, through college and even now, yes, there are moments that I grieve, but that negativity has turned into the mindset of strength, the mindset of trust, the mindset of okay, I can continue forward Again, living out those purposes, my purpose with those gifts as a source of strength, the source of courage. It's a source of just belief in myself. So my experience now is the mindset of holding both intention, holding space for both when I have those moments that I need to grieve, absolutely, giving myself those space and then at the same time, choosing to move forward with that courage, rather than being stuck in what I was in middle school of that negativity. Does that difference? Does that make us make sense of what I'm trying to separate the two?   Michael Hingson ** 12:19 Well, yeah, they overlap, but I understand what you're saying, Where, where and how were your parents in all of this?   Laura Bratton ** 12:28 So that was the incredible gift, that that was a deep source of strength, that as that middle school child who was in that negative place of denial and I can't, I can't. That was the source of strength. So immediately, when I was diagnosed, even though I didn't have major vision loss, I was diagnosed in elementary school, they wanted to send me to school for the deaf and blind, and so my parents had to fight to keep me in regular school. Again, I wasn't experiencing major vision loss, but just having minor vision loss, the school said, Okay, you're at a public school and going to a different school. So my parents were a source of strength, because they knowledge what was happening, what was going to happen, but also held me to the same standards.   Michael Hingson ** 13:25 And there are some schools, I don't know how much today, but in the past, there were some schools for the blind, and I'm not sure about schools for the deaf and blind, but we'll put them in the same category. But there were some schools that really did have very high standards, and and did do a great job. The Perkins School was one. Tom Sullivan, the actor, went through Perkins and and I know other people who did, but in general, the standards weren't the same, and I had the same issue. I remember my parents. We were in the office of the school principal of Yucca school where I went kindergarten through third grade here in California, okay, and I remember a shouting match between my father and my mother on one side, and Mr. Thompson, the principal on the other. And by the time all was said and done, he decided that it was he was going to acquiesce, because they were not going to let me go to the school for the blind, which would have been like, 400 miles away.   Laura Bratton ** 14:38 Okay, okay, so, so you can relate to that experience.   Michael Hingson ** 14:42 I can absolutely relate to that experience, and I think that it's for kids one of the most important things to hope comes along that parents deal with blindness in a in a positive way. Yes, and don't view it as something that's going to hold you back. I. 100% Yeah, because if they do, then that creates a much more difficult situation. Yes. So it's it's great that you had some parents who really stood up for you and helped as you went   Laura Bratton ** 15:15 Yes, and I was also deeply grateful that they all they held those standards at school, and they also held those standards at home. So they didn't just say, oh, you know, our expectations are lower for you at home, you don't have any more chores. You just kind of do whatever you want, get away with whatever you want. They kept those things standards. I still had chores we just made, you know, the accommodations are adapted if we needed to adapt anything. Yeah, a story that I always, always remember, just like you talking about you vividly remember being in that principal's office. I remember one day my the specific tour was unloading the dishwasher, and I remember thinking, well, oh, I'm not really, I don't really want to unload the dishwasher today. So I just kind of thought, Oh, the blindness will get me out of the situation. So I was like, Mom, I can't unload the dishwasher. I can't see exactly where to put all the silverware in the silverware of her door. And I still, I can still see this in my mind's eye. She was standing in the doorway the kitchen and the hallway, and she just turned around and just said, Laura, unload the dishwasher, put the silverware in the drawer, and just walked away. And that told me she was still holding me to the exact standards. She wasn't saying, Oh, honey, that's okay because of your blindness. Yeah, you don't have to do it. That was such a huge teaching moment for me, because it pulled me I can't use my blindness as an excuse. That was incredible experience and I always think back on and remember,   Michael Hingson ** 17:04 yeah, and I remember growing up, there were chores I did, there were chores My brother did, and there were things that we had to do, but we had, and my brother was cited two years older than I, but okay, but we had very supportive parents for both of us. And one of the things that the doctors told my parents when they discovered that I was blind, was that I was going to take all the love that the family had, even for my older sibling. Oh, my parent and my parents said that is just not so, and they worked really hard to make sure that my brother got all the things that that he needed and all the support that he needed as well. Wow. When he was still in high school, I remember they got him a car, and I don't remember when he got it. Maybe, I don't know whether he was already a senior in high school, but he got a car. And, you know, I didn't want a car. I right. I didn't want that, but, you know, that was okay. I would have driven it around if I got one, but, you know, that's okay, but, but parents are such an important part of the process, yes, and they have to be ready to take the leap, yes, that blindness isn't the problem. It's attitudes. That's really, that tend to really be the problem, right? 100%   Laura Bratton ** 18:24 and thankfully, thankfully, I had that. I had that experience another, another example that I always think of all the time, still such a vivid memory, is as as a family. We were a big sports family, and loved to go to different sporting events, and so we would always go to high school and college football games. And as I was in those middle school, high school years, those first, early days of experiencing difficult vision loss, where obviously I'm sitting in the sands and can't see the field clearly, rather than my parents saying, Oh, you're just going to stay home. Oh, you're not going with us. To be part of this, my dad are really, literally. Remember my dad saying, Here's a radio. I just put new batteries in. Let's go. So I would just sit there and, you know, with with my family, listening to the game on the radio. And that was such a gift, because, again, they didn't say, is what you're saying about the leap. They didn't say, okay, you can do this anymore. They just figured out a way to adapt so that I was still part.   Michael Hingson ** 19:34 Yeah, I've been to a number of baseball games, and the same thing, I've never been I've been to a high school football game, but I've never been to a pro football game, and I've never been to a basketball game, and while I think it would have been fun, I'm a little bit spoiled, and I think that the announcers today aren't as good as the announcers that we used to have, like Dick Enberg doing sports out here, who did. Football chick, Hearn, who did basketball, who could talk as fast as, I mean, he was, he was he taught me how to listen fast. That's great. He he talked as fast as many times books I read talk. He was just incredible. But that's okay. But still, I've been to games, and it is a lot of fun to be able to go and listen. It's even if you're listening on the radio, the point of being at the game is just the sounds and the experience of being at the game and hearing and interacting with all the sounds, because you're not hearing that as much through the radio as you are listening to the fans as they yell, or as the Yes, as the foul balls coming at you. You know, yes 100%   Laura Bratton ** 20:50 and just to feel the energy, you know, and your team's doing well, your team's not doing well, just to feel that energy, and there's to also to be there and have that, that fun experience with your family or friends, or you know, whoever you're with, that is such a fun experience. So yes,   Michael Hingson ** 21:08 so when you went into high school, did, what did you study? Or what did you do there?   Laura Bratton ** 21:15 What were your interests? So in college, when I   Michael Hingson ** 21:18 was thinking high school, but you can do college. So   Laura Bratton ** 21:21 High School, honestly, I didn't have specific professional interests, because it was just so much focused on the blind surviving and all the surviving, just the New Black, because the blindness was literally happening during high school, right? So my only focus was just survival passing because it was all of my energy was focused on the the learning Braille and just completing the assignments. Fast forward to college. My focus was definitely. My major was psychology. My focus was on psychology. A lot because of my personal experience, because of that experience in high school, and just that that not only that desire from my personal experience, but just using that experience to then help and support others from the mindset of of again, moving through that, that negativity to that, that foundation of grit. So it was definitely focused on psychology to be able to support others from a mindset perspective.   Michael Hingson ** 22:36 So how did you bring that into play in college?   Laura Bratton ** 22:40 So that was my focus. My My major was psychology, and then I I spent that, those years in college, figuring out specifically what area of psychology I wanted to focus on, which what, what facet of psychology I wanted my focus to be so that was, that was the purpose of the like psychology and taking different classes within psychology to try to figure out where my strengths within that Major   Michael Hingson ** 23:16 and what did you discover?   Laura Bratton ** 23:20 So what I discovered was I wanted the psychology to the mindset, to support people with to be that holistic perspective of, yes, the psychology, but also the spiritual connection and just our physical well being all connected together, so supporting our healthy mindsets and emotional health was not just psychology. It was the psychology, physical taking care of ourselves and the spiritual taking care of ourselves, all connected, combined together. So that's that's what led me to doing a master of divinity to be able to focus on and learn the spiritual part   Michael Hingson ** 24:15 of the mindset. So what part of psychology Did you eventually settle on   Laura Bratton ** 24:22 the holistic approach. So rather than just focus on specifically the mindset, focusing on us as a whole, being, supporting us through that mental, physical, spiritual connection that the healing, the empowerment came through, through all of that. So in that masters, what I focus on specifically was chaplaincy, so supporting people specifically I was a hospital chaplain, so focusing on helping people within the hospital setting, when they're there for different physical reasons and. Being able to be that spiritual presence focusing on both the spiritual and the emotional.   Michael Hingson ** 25:07 And where did you do your undergraduate study?   Laura Bratton ** 25:11 So I did my undergrad at Arizona State, and I was going to say a large reason, but not just a large reason, pretty much the whole reason I chose ASU was for their disability resources. So a major focus that that they emphasize is their disability resources is not a separate part of the university, but it's completely integrated into the university. So what I mean by that example of that is being a psychology major. I still had all the same classes. I was still in all the same classes as all the other psychology students on campus. I just had the accommodations that I needed. So that would be double time all testing or note takers, if I needed note takers in a class. So they did an incredible job, like they had a whole Braille lab that would print Braille books and provide books in PDF format. So the accommodations that I needed as a person who was blind were integrated in to the whole college experience. So that was incredibly powerful for me as a person who had just become blind and didn't know what resources were available.   Michael Hingson ** 26:37 Did you have any major challenges and major issues in terms of dealing with blindness and so on, while you're at ASU,   Laura Bratton ** 26:44 not at all. I am so grateful for that, because I wasn't the only person on campus who was blind. I wasn't the first blind person. I certainly wasn't the last so because they had so much experience, it was, it was an incredible, again, empowerment for me, because on the emotional perspective, it taught me, and literally practically showed me, yes, I give me a person with a disability and be integrated into the world, because They they showed me the resources that were available. So I was deeply, deeply grateful for what they taught me. Now, where did you grow up? So I grew up in South Carolina,   Michael Hingson ** 27:31 so that is and that's why I wanted to ask that, because we hadn't mentioned that you were from South Carolina before, but that was a major undertaking. Then to go all the way across country to go to ASU, yes. On the other hand, they do have a pretty good football team.   Laura Bratton ** 27:49 Just say Right, right, right   Michael Hingson ** 27:52 now, my I went to University California, Irvine. I don't even know. I'm sure they must have some sort of a football team today, but they do have a pretty good basketball team, and I haven't heard whether they won the Big West, but I haven't Yeah, but I haven't heard that they did. So I'm afraid that that they may not have until going to march madness. Yeah, but whatever,   Laura Bratton ** 28:21 team for March Madness spell your bracket in a different way.   Michael Hingson ** 28:25 Well, they've been in the big dance before they got to the Sweet 16 once, which was pretty cool. Wow, that's impressive. Yeah, that was pretty cool. That's so cool. What did your parents think of you going across country   Laura Bratton ** 28:42 again? Just like you talked about your parents being that taking that leap, they were incredibly supportive, because they knew ASU would provide the resources that I needed. Because again, in those years as I'm losing a major part of my sight, we didn't know other people who are blind. We didn't know what resources were available. Obviously, my parents reach out to people around us, you know, to connect with people who are blind, to learn about that, but we didn't have a lot of experience with that. So what we knew, and what my parents were excited about was ASU would be a place that I can not only have that college experience, but be taught the resources. And one of the major resources was my disability coordinator, so my disability coordinator, who was in charge of of creating all my accommodations, she was also blind, and that was such a healing experience for me, because she became a mentor. She was blind since birth. She. And so obviously we had different experiences, where I was just newly blind. She had been blind, but still, she was an incredibly powerful resource and mentor of just telling me, teaching me, not just telling me through her words, but living through her actions, you still have a full life like you're you're still a few a full human like you. This life still goes on. So she just modeled that in the way that she lived. So she she was, I'm so grateful for her mentorship, because she was very real. She had minimized blindness. But also she told me and taught me and showed me there's still a full, great life ahead,   Michael Hingson ** 30:53 which is really what all of us are trying to get the world to understand. Blindness isn't the end of the world. It's not the problem   Laura Bratton ** 31:02 exactly, exactly, she literally modeled that,   Michael Hingson ** 31:06 yeah, which was pretty cool. Well, then where did you go to get your Masters of divinity?   Laura Bratton ** 31:11 So then I went to get my masters at Princeton Theological Seminary, and that was a completely different experience, because, where as you, was completely set up for people with disabilities in the master's program, they had not had someone come through their program who was blind. So in that experience, I had to advocate and be very, very clear on what my needs were, meaning what the accommodations were that I needed, and then advocate that to the administration, which that wasn't a gift, because ASU had given me the foundation of knowing what I needed, what the accommodations Were then available. And then Princeton gave me the opportunity to become my own advocate, to force me to speak up and say, These are my needs, and these are accommodations I have. With these accommodations, I can be an equal student, so I'm not asking, Hey, give me good grades because I'm blind, but make the accommodation so that I have my books and PDF so I have double time on the test. So that was just as healing and just as powerful, because it gave me the opportunity to advocate and become clear on my needs so that I could communicate those needs. So   Michael Hingson ** 32:38 this is part of Princeton in New Jersey. Yes, so you were were in Jersey for a while, huh? Yes,   Laura Bratton ** 32:45 I went from sunny weather to   Michael Hingson ** 32:50 snowy weather. Well, you had some of that in South Carolina too, though,   Laura Bratton ** 32:53 yes, true, but from undergrad, it was quite the change.   Michael Hingson ** 32:58 Ah. But the real question is, when you were in New Jersey. Did you get to meet any members of the family? You know what I'm saying, the mob, Oh yes, absolutely being bada. Boom. Come on now,   Laura Bratton ** 33:11 definitely, definitely, definitely, absolutely, absolutely, yeah, lot of local restaurants and Oh yes,   Michael Hingson ** 33:21 oh yes. When we were building our home in New Jersey, my wife was in a wheelchair her whole life, and we decided that when we went to New Jersey, because I was going to be working in the city New York, we wanted to build a house, because it's cheaper to build an accessible home for somebody in a wheelchair. My wife then it is to buy a house and modify it so we wanted to build. And it turns out that the person who financed the building, we got a mortgage and all that without any difficulty, but we had to get somebody to build the house. And the realtors had people they worked with, the financier. Part of that was from a guy, well, let's just say his main business was, he was in the garbage business, and his last name was, was Pinto. So, you know, let's just say we know where he got his money. You know,   Laura Bratton ** 34:18 yes, yes. I had several those experiences too. Yeah, the garbage business seems to be big in Jersey. It   Michael Hingson ** 34:25 is big in Jersey, but, but, you know, but they were all, they were all very nice to us good. And so it really worked out well. It did. It all worked out. We had a wonderful home. The only difference between our house and the others around us is we had to include an elevator in the house, okay? Because we couldn't have a ranch style home. There wasn't room, and so we had to have and all the other homes in the development were two story homes, okay, but we had to have an elevator. So that was essentially about a $15,000 An uplift over what the House would have cost otherwise. But right again, you build it in so it's not that huge of a deal,   Laura Bratton ** 35:06 right? That's perfect. So all your neighbors are jealous.   Michael Hingson ** 35:10 Well, they didn't have the elevator. They didn't come and ride it much. So they didn't ask for their their their bigger challenges were, who's giving the biggest party at Christmas or Halloween? So we didn't participate in that, so we weren't we weren't a problem.   35:28 That's great,   Michael Hingson ** 35:30 yeah, so you've talked about grit a couple times, so tell me about grit, because clearly that's important to you,   Laura Bratton ** 35:39 yeah? So it's so important to me, because that was a main source of empowerment. So just as I talked about that negativity in the middle school high school, what grit helped me to do is take the overwhelming future that I was so fearful, I was extremely anxious as I looked at the whole picture everything ahead of me. So the grit came in and taught me. Grit is taking it day by day, moment by moment, step by step. So rather than looking at the whole picture and getting overwhelmed, the power of grit taught me all I need to do is trust myself for this next hour. All I need to do is trust in the support that my parents are giving me this next day. So breaking it down into manageable goals was the strength of the grit. So to break it down, rather than the whole future,   Michael Hingson ** 36:49 I didn't ask, do you did you have any siblings? Do you have any siblings?   Laura Bratton ** 36:53 Yeah, so I have one older brother. Okay, so   Michael Hingson ** 36:57 how was he with you being that you were blind. Was he a good older protective brother who never let anybody near his sister?   Laura Bratton ** 37:06 He was a good older protective brother in that he did exactly what my parents did in not having different expectations. Yeah, he so he's five years older. So when I'm 14, losing a significant amount of vision, or 15, losing a certain amount of division. He, you know, was 1920 doing great in college. So a perfect example of this connects with the grit he, he taught me, and again, not in word, not so much in words, but again, in those actions of we will figure this out. We don't know the resources that are available. We don't know exactly what the future looks like, but we as a family will figure this out. Me, as your older brother, our parents being our parents, we will figure it out day by day, step by step. And I remember a lot of people would ask my parents, what's her future, and then even ask my brother, what's her future? What's she gonna do? And they would honestly answer, we don't know, but as a family, we'll figure it out, and we'll provide the strength that she needs, and that's what I mean by the grit. So it wasn't, this is her future, and they just, you know, named it for being home with us, right? But it was, I don't know, but day by day, we'll have the grit to figure it out. So I'm glad you asked about my siblings, because that's a perfect example of how that grit came into play and was such a powerful source of strength.   Michael Hingson ** 38:54 So what did you do after you got your master's degree?   Laura Bratton ** 38:58 So after I got my master's degree, I then did a residency, just like I was talking about the chaplaincy. I did a residency specifically in chaplaincy to to complete that process of being a chaplain. So in that that was a year long process, and in that process, that was an incredible experience, because, again, it taught me, you are a complete human with gifts and talents. You just happen to be blind and need specific accommodations because of the blindness. So what I mean by that is, just as ASU gave me the resources regarding blindness, and just as Princeton gave me the gift to advocate for those resources, the experience in the chaplaincy taught me when I walked into a high. Hospital room and introduced myself as the chaplain on the unit. The patient didn't know, or didn't care how long I had been blind, or how did I make it on the unit? Or how did I know they wanted chaplain? They didn't care. They were just thankful and glad that I was there to serve them and be in that Chaplain role. So it was that's why it was empowering of healing to me, because it taught me not to focus so much on the blindness, but to view myself as that whole person, especially in that professional experience, so I can give endless examples of specifically how that, how, just the patient reaction taught me so much.   Michael Hingson ** 40:49 Where did you do your chaplaincy?   Laura Bratton ** 40:52 I did it at the Clinton clinic in Ohio. Oh,   Michael Hingson ** 40:56 my goodness, you did move around. Now. What got you there? Speaking of snow in the winter, yeah,   Laura Bratton ** 41:02 literally, I Yes, I can talk about that. And a lot of experiences there with snow, like effect snow is real. So they were very strong in their chaplaincy program and developing Kaplan's and also their Kaplan Z training was a focus that I wanted that holistic mind, body, spirit. It wasn't just spiritual or wasn't just psychological, it was the holistic experience of a whole person. So how wanting that to be my focus moving forward, that's where I chose to go to be able to focus on that. So again, it was such an incredible source of of healing through just through those patient interactions.   Michael Hingson ** 41:58 Well, one of the things that is clear about you is you're not bitter about any of the things that have happened, and that, in reality, you are a person who appreciates and understands the concept of gratitude.   Laura Bratton ** 42:11 Yes, yes. And specifically, let me go back to those high school days, and then I'll come back to the chaplain days, the way of the gratitude my focus started was not because I wanted gratitude, not because I chose to woke up, wake up one day and say, Oh, I'm so grateful for this blindness. But it all came through a mentor who said to me in those high school days, Laura, I want you to start writing down three things that you are grateful for each day and every day, I want you to write down three things that you're grateful for. So in my mind, my immediate reaction as a teenager, high schooler, was that's not good advice. I'm not sure you're a good mentor. I'm experiencing a major change in life, permanent life event. I don't know that there's a lot to be grateful for. So in my stubbornness, I said, Okay, I'm going to prove her wrong. So I started to think of the three things each day I was grateful for. And over the weeks that I did this, I then realized what she was teaching me, she was showing me. She wasn't asking me to be grateful for the blindness. She was asking me to recognize the gifts that the support that I had within the blindness. So, for example, the supportive parents, the older brother, who didn't make accommodations, or I mean, did make accommodations. Didn't lower expectations because of the blindness. So fast forward to the chaplaincy. I was incredibly grateful for all those patient experiences, because, again, it taught me to view myself as the whole person, not so hyper focused on the blindness. So one specific example that sticks out and was so clear to me is one day I had a patient request that one to see a chaplain, and I went in to this specific unit, and the so I walked in, my walked into the room, the patient took a look at my guide dog and me, and said, You're blind, like completely with this question or voice. And my thought was, well, I think so. I mean, that was this morning when I woke up, and so I said, Yes. And she said, Okay, then I'll, I'll share honestly with you how I'm doing and what I had learned, what I learned after my visit with her is she would not open up to the doctors, the nurses, the social workers, anyone who walked in the room. When I walked in the room and she didn't feel like she was being judged on her physical appearance, she was willing to open up and honestly share how she was feeling emotionally with her physical diagnosis. So that led that one conversation led to multiple visits where she could move forward in her healing emotionally because she was willing to open up and share and be honest with me as the chaplain. So that was an incredible situation of gratitude, because it taught me, yes, this is hard, yes, this is stressful. Yes, there are moments of being overwhelmed, and also their deep, deep moments that I am incredibly grateful for, that other people who are side sighted don't have that opportunity.   Michael Hingson ** 46:36 One of the things that I talk about and think about as life goes on, is we've talked about all the accommodations and the things that you needed to get in order to be able to function. What we and most everyone, takes for granted is it's the same for sighted people. You know, we invented the electric light bulb for sighted people. We invented windows so they can look out. Yes, we invent so many things, and we provide them so that sighted people can function right. And that's why I say, in large part, blindness isn't the problem, because the reality is, we can make accommodations. We can create and do create alternatives to what people who can see right choose, and that's important for, I think, everyone to learn. So what did you do after your year of chaplaincy?   Laura Bratton ** 47:39 So after my year of chaplaincy, after that incredible experience of just offering the patient care, I completed the part of the well after assorted in the master's program. But then after that, also completed my ordination in the Methodist Church. So I was appointed. I went to the process the ordination process, and then I was appointed to a local church back here in South Carolina. And again, with my focus on chaplaincy, my focus on patient care, I was appointed to that church for because what they needed most in the pastor the leader, was that emphasis on the pastoral care the mind, body, spirit connection. So as I became pastor, I was able to continue that role of what I was doing in the Kaplan see, of using both my professional experience as well as my personal experience of providing spiritual care to the members. So that was an incredible way. And again, that gratitude, it just I was so grateful that I could use those gifts of pastoral care, of chaplaincy to benefit others, to be a strength to others. Again, is that that whole person that that we   Michael Hingson ** 49:13 are now? Are you still doing that today? Or what are you doing   Laura Bratton ** 49:16 now? So I'm still I'm still there part time, okay,   Michael Hingson ** 49:21 and when you're not there, what are you doing?   Laura Bratton ** 49:23 I'm doing professional speaking, and it's all centered around my passion for that again, came when I was at Princeton, when I was doing the focus on chaplaincy, I became so passionate about the speaking to share my personal experience of the change I experienced, and also to empower others as they experience change, so not to be stuck in that. Negativity like we talked about in those middle school, high school days, but rather that everybody, regardless of the situation, could experience change, acknowledge it, and move forward with that balance of grit and gratitude. So that's my deep passion for and the reason for the speaking is to share that grit gratitude, as we all experience change.   Michael Hingson ** 50:26 So what made you decide to begin to do public speaking that what? What was the sort of the moment or the the inspiration that brought that about,   Laura Bratton ** 50:40 just that deep desire to share the resource that I'd experienced. So as I received so much support from family and community, is I had received that support of learning how to use the grit in the change, and then as I received the sport support of how to use the gratitude in the change, the reason for this, speaking and what made me so passionate, was to be able to empower others to also use this resource. So I didn't just want to say, okay, it worked for me, and so I'll just keep this to myself, but rather to use that as a source and empowerment and say, Hey, this has been really, really difficult, and here's how I can use the difficulty to empower others to support others.   Michael Hingson ** 51:31 So how's that working for you?   Laura Bratton ** 51:34 Great. I love, love, love supporting others as they go through that change. Because again, it comes back to the blindness. Is not not all we focus on, it's not all we think about, it's not all we talk about, it's not all we do, but being able to use that as a shrink to empower others. So just speaking to different organizations as they're going through change, and working with them speaking on that. How can they specifically apply the grit, the gratitude? How does that? What does that look like, practically, in their organization, in their situation? So I love it, because it takes the most difficult thing that I've been through, and turns it around to empower others.   Michael Hingson ** 52:24 What do you think about the concept that so many people talk about regarding public speaking, that, Oh, I couldn't be a public speaker. I don't want to be up in front of people. I'm afraid of it, and it's one of the top fears that we constantly hear people in society have that is being a public speaker. What do you think about that?   Laura Bratton ** 52:47 So two, two perspectives have helped me to process that fault, because you're right. People literally say that to me every day. How do you do that? I could never do that. I hear that every single day, all day, and what I've learned is when I focus on, yes, maybe it is the large audience, but focusing on I'm speaking to each person individually, and I'm speaking. I'm not just speaking to them, but I was speaking to serve them, to help again, that empowerment, to provide empowerment. So what I think about that is I don't focus on, oh my gosh. What are they going to think of me? I'm scared up here. Rather to have that mindset of, I'm here to share my life experiences so that they can be served and empowered to continue forward. So just shifting the mindset from fear to support fear to strength, that's that's how I view that concept of I could never do that, or that's my worst fear.   Michael Hingson ** 54:01 So a lot of people would say it takes a lot of courage to do what you do, what? How do you define courageous or being courageous?   Laura Bratton ** 54:08 Great question. That's a working, work in progress. So far, what I've learned over the years and again, this is a process. Not there wasn't just one moment where I said, Okay, now I'm courageous, and I'm courageous forever, or this is the moment that made me courageous, but how I understand it and how I process it now is for me and my experience courage is accepting and acknowledging the reality and then choosing to move forward with the grit, choosing to move forward with the gratitude. So holding both intention, both can be true, both I can acknowledge. Okay, this is difficult. Cult, and also I can also believe and know. I can have the grit moment by moment by moment. I can have the gratitude moment by moment by moment. So for me, courage is holding both intention the reality and what I mean by both is the reality of the blindness and reality of the frustration of people's faults, judgments. You know all that you can't do this. How can you do that without sight holding all of that at the same time as I have the support I need to move forward? So for me, Courage looks like acknowledging why I'm overwhelmed and then choosing at that same time to move forward with the support that I have. Mm, hmm. So again, that's what I mean by it's not just like one moment that, oh yeah, I'm gonna be courageous now forever, there's certainly a moment so I don't feel courageous, and that's okay. That's part of garbage. Just acknowledging that frustration and also choosing to move forward. So it's doing both it at the same time.   Michael Hingson ** 56:10 We live in a world today where there is a lot of change going on, yes, and some for the good, some not for the good, and and all sorts of things. Actually, I was reading an article this morning about Michael Connolly, the mystery writer who, for four decades, has written mystery books. He's lived in Los Angeles. He had a wonderful house, and everything changed when the fires hit and he lost his home and all that. But he continues to to move forward. But what advice would you give? What kinds of things do you say to people who are undergoing change or experiencing change?   Laura Bratton ** 56:52 I'm so glad you asked that, because I I didn't mention this in the grit so much of the grit that I experienced. So the advice I would give, or practically, what I do with someone that just what I did right before our we connected, was being being that grit for someone going through change. So in that, for example, in that speaking when I'm speaking to a group about the change they're experiencing, acknowledging, for them to acknowledge, let me be your grit. You might be overwhelmed. You might be incredibly fearful and overwhelmed by the future, by the task in front of you. So let me be the example of grit to to show you that there is support, there is courage, there is that foundation to be able to move forward. So that's my first advice, is just allowing others to be your grit when you don't feel like you had it, because, again, in those high school days and and even now days when I don't feel like I have any grit, any courage, and yet, I'll lean on the courage, the strength, the grit, of those around me so once they acknowledge and allow me to be their grit, and they their support through that change, then allowing them to slowly have that grit for themselves, and again reminding them, it's not an instant process. It's not an instant do these three steps and you'll have grit forever. But it's a continual process of grit and gratitude that leads us through the change, through the difficulty.   Michael Hingson ** 58:46 Have you used the technique that that person that you talked about earlier in high school used when she asked you to write down every day three things that you were grateful for?   Laura Bratton ** 58:56 Yes, absolutely, and the the funny part of that, what that makes me laugh is a lot of people have the exact same reaction I had when I present it to them. They immediately say, I'm not going to do that. That's no Why would I do that? They immediately think that is a horrible piece of advice. And how can I recommend? And I just, I don't say, Oh, well, just try it anyway. I just say, Well, okay, just try it and see. Just, just prove me wrong. And just like my experience, they try it and then a week or two days like, oh, that actually worked. I didn't think that would so, yeah, I'm so glad you said that, because that happens a lot. People said that is that doesn't make sense. Why are you telling me to be grateful in the midst of this overwhelming situation? So yes, great, great perspective that happens all the time.   Michael Hingson ** 59:55 Well, we've been doing this now for about an hour, but before we wrap up, do you. Have any other advice that you want to pass on for people who are dealing with change or fearing change in their lives right now,   Laura Bratton ** 1:00:08 the advice would be, take it step by step, moment by moment, rather than trying to navigate through the whole change at one time that's overwhelming, and that that's not the process that is most healing. So to trust in yourself, to trust that grit around you, and then just like, like you were saying, and ask me, and it doesn't seem like it'll work, but try the gratitude, try that three things every day you're grateful for, and just see what happens as you navigate through the change. Yeah.   Michael Hingson ** 1:00:52 And it really does work, which is the point?   Laura Bratton ** 1:00:54 Which is the point? Right? Right? We don't think it's going to but it, it totally does   Michael Hingson ** 1:00:59 well. Laura, I want to thank you for being with us. This has been absolutely wonderful and fun, and I hope that people who listen got and who watch it got a lot out of it. And you, you provided a lot of good expectation setting for people. And you, you've certainly lived a full life. We didn't mention we got us before you we we sign off. You're also an author,   Laura Bratton ** 1:01:24 yes. So I wrote harnessing courage again, just like the reason I speak, I was so passionate about taking the grit and the gratitude that I use that was such a source of Empower for me, I wanted to tell my story and tell it through the perspective of grit and gratitude so that other people could also use it as a resource. So the book tells my story of becoming blind and adapting and moving forward, but through the complete expected perspective of the gratitude, how I didn't believe the gratitude would work, how I struggled with thinking, Oh, the gratitude is ridiculous. That's never going to be source of empowerment. Yet it was so. The purpose of the book, my hope, my goal for the book, is that people can read it and take away those resources as they face their own change their own challenges.   Michael Hingson ** 1:02:30 And when did you write it? So I wrote   Laura Bratton ** 1:02:33 it in it was published in 2016 Okay, so it that that definitely was, was my goal and passion, and that just writing the book was incredibly healing. Was like a great source of strength. Cool,   Michael Hingson ** 1:02:50 well, I hope people will get it. Do you do any coaching today or   Laura Bratton ** 1:02:54 Yes, so I do coaching as well as the speaking so the the one on one coaching, as people are experiencing difficult, difficult or just navigating through change, I do the one on one coaching as well as the speaking,   Michael Hingson ** 1:03:11 which is certainly a good thing that chaplaincy taught you. Yes, 100% Well, thank you again for being here, and I want to thank all of you for being with us today, wherever you are. We would appreciate it. I would definitely appreciate it. If when you can, you go to wherever you're listening to or watching the podcast and give us a five star review. We absolutely value your reviews. I'd love to hear your thoughts about this, and I'm sure Laura would. So you're welcome to email me at Michael, M, I, C, H, A, E, L, H, I, at accessibe, A, C, C, E, S, S, i, b, e.com, love to hear your thoughts. And also, of course, as I said, we'd love your your five star reviews, wherever you're listening. Also, if any of you, Laura, including you, have any thoughts of others who we ought to have on this podcast, we're always looking for more guests, and we really would appreciate it if you'd let anyone know who might be a good guest in your mind, that they can reach out or email me, and I'll reach out, but we really would appreciate that. But again, Laura, I just want to thank you one more time for being here and for taking all this time with us today.   Laura Bratton ** 1:04:27 Thank you for the opportunity, and thank you for hosting this podcast. Incredibly powerful and we all need to be reminded   **Michael Hingson ** 1:04:37 You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael hingson.com slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael hingson.com. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael hingson.com forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit www.accessibe.com . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.

Episode Overview This episode dives deep into the evolving solar landscape—covering key state-level policy battles, rising resistance to distributed solar, the latest federal tax package in Congress, and the long term trends in the solar industry. Fox Swim, Senior Solar Industry Researcher at Aurora Solar, shares expertise on policy, utility rates, and resiliency-minded markets.   Key Themes & Highlights Aurora Solar & Fox's Expertise Aurora provides industry-leading solar design and sales software globally.   State-Level Anti-Solar Trends Utilities favor centralized generation, clashing with distributed energy advocates.   California's AB 942 aims to end grandfathered NEM/NEM 2 contracts when homes are sold, pushing owners into less favorable NEM 3 tariffs—effectively breaking existing contracts.   Resiliency & Distributed Generation Extreme weather, aging grid infrastructure, and power instability are driving demand for solar + storage. Distributed generation is seen as a smarter, faster, and more resilient solution than central utility models. Virtual battery programs in states like Connecticut are emerging as positive examples.   Federal Tax Bill & IRA Disruptions The recent House tax bill introduces critical threats:   Elimination of IRA incentives (including ITC, storage, and battery credits). “Fiat” sourcing restrictions targeting Chinese-manufactured solar components, potentially nullifying battery and panel subsidies. Fox warns of an unplanned “solar winter” where many small players may fold, though core demand won't vanish. Emphasis is shifting toward resilience and independence—not just ROI.   2025 Aurora Solar Snapshot Insights (Backed by Aurora's data on ~12.5 million projects, surveys of 1,000+ homeowners, 1,000 professionals, and 500+ businesses) Resilience over ROI: 76% of homeowners view solar as a good investment (up from 43% in 2023)  Financing shifts: Third‑party ownership (leases/PPAs) are growing; battery demand surges with 78% installers seeing increased interest  Bipartisan appeal: Solar cuts across party lines—Republicans, Democrats, and Independents all value solar and IRA  Trust challenges: Installer mistrust doubled—44% of homeowners find trustworthy companies hard to identify  Motivations revealed: Top drivers: bill savings, energy independence, environmental impact (>50% cite environment as a top-3 reason)    Tactical Takeaways for Mavericks Strengthen Trust – Improve transparency and contract clarity; be proactive about ethical sales practices. Refocus Messaging – Highlight solar + storage for resilience and independence—especially in disaster-prone regions. Engage Politically – Contact local/state reps, especially around bills like North Carolina's ITC reinstatement. Diversify Revenue – Build resilience offerings or pivots like community solar and virtual battery programs. Advocacy & Data – Join efforts with industry groups (SEIA, ACORE), and use Aurora's regional data in policymaker discussions.   Quotes from the Interview “76% of homeowners now say solar is a smart investment—it used to be 43%!”   “Installer trust has tanked: 44% of homeowners find it hard to pick a dependable provider.”   “Solar isn't just about ROI anymore—it's energy independence and resilience.”   Benoy Thanjan Benoy Thanjan is the Founder and CEO of Reneu Energy and he is also an advisor for several solar startup companies.  He has extensive project origination, development, and financial experience in the renewable energy industry and in the environmental commodities market.   This includes initial site evaluation, permitting, financing, sourcing equipment, and negotiating the long-term energy and environmental commodities off-take agreements. He manages due diligence processes on land, permitting, and utility interconnection and is in charge of financing and structuring through Note to Proceed (“NTP”) to Commercial Operation Date (“COD”). Benoy composes teams suitable for all project development and construction tasks. He is also involved in project planning and pipeline financial modeling. He has been part of all sides of the transaction and this allows him to provide unique perspectives and value. Benoy has extensive experience in financial engineering to make solar projects profitable. Before founding Reneu Energy, he was the SREC Trader in the Project Finance Group for SolarCity which merged with Tesla in 2016.  He originated SREC trades with buyers and co-developed their SREC monetization and hedging strategy with the senior management of SolarCity to move into the east coast markets.  Benoy was the Vice President at Vanguard Energy Partners which is a national solar installer where he focused on project finance solutions for commercial scale solar projects.  He also worked for Ridgewood Renewable Power, a private equity fund, where he analyzed potential investments in renewable energy projects and worked on maximizing the financial return of the projects in the portfolio.  Benoy also worked on the sale of all of the renewable energy projects in Ridgewood's portfolio.   He was in the Energy Structured Finance practice for Deloitte & Touche and in Financial Advisory Services practice at Ernst & Young.  Benoy received his first experience in Finance as an intern at D.E. Shaw & Co., which is a global investment firm with 37 billion dollars in investment capital. He has a MBA in Finance from Rutgers University and a BS in Finance and Economics from the Stern School of Business at New York University.  Benoy was an Alumni Scholar at the Stern School of Business.  Fox Swim Fox Swim is a data-driven activist with a passion for solving complex social and environmental challenges. With expertise in alternative energy, and urban sustainability, she leverages technical research and leadership skills to drive impactful change. Currently a Senior Industry Researcher at Aurora Solar, Fox focuses on advancing renewable energy solutions while advocating for social justice and sustainability. Related Links https://solarbuildermag.com/news/california-committee-passes-bill-that-would-break-net-metering-contracts/ https://www.nerdwallet.com/article/mortgages/solar-panel-types https://www.eenews.net/articles/california-bill-would-slash-solar-benefits/  Aurora Solar's 2025 Snapshot Report   Stay Connected: Benoy Thanjan Email: info@reneuenergy.com  LinkedIn: Benoy Thanjan Website: https://www.reneuenergy.com   Fox Swim Website:  https://aurorasolar.com/ Linkedin:  https://www.linkedin.com/in/fox-swim-6919061a/   WRISE 20th Anniversary Gala Date & Time: Thursday, June 26, 2025 from 6:00 PM to 10:00 PM Location: Gotham Hall, New York City Occasion: Celebrating 20 years of championing women and underrepresented groups in the renewable & sustainable energy sector  Host & Highlight: Presented by Women of Renewable Industries & Sustainable Energy (WRISE); evening includes networking, recognition of community leaders, and celebration of industry milestones  The link to register is below. https://wrise20thanniversarygala.rsvpify.com/?mc_cid=2c22b50623&mc_eid=0dfa02be45&securityToken=qZn8wqQI1mC1uMRPyb08kNwbscQ23wtX

Jack Dappa Blues Heritage Radio presents:Mojo Workin': Dr. Katrina Hazzard-Donald on Hoodoo, Blues, and the Black Belt TraditionIn this culturally rich and significant episode of Jack Dappa Blues Radio, we welcome renowned folklorist, sociologist, and dance scholar Dr. Katrina Hazzard-Donald for an in-depth discussion on Black Belt Hoodoo, Blues culture, and African American sacred traditions.In this episode, we explore:The African origins and survival of Hoodoo as a metaphysical systemThe jook joint as a sacred space of spirit, resistance, and joyHow Blues music operates as ritual, cosmology, and cultural memoryThe overlap between Dr. Hazzard-Donald's work and the Blues Ecology frameworkDr. Hazzard-Donald is the author of Mojo Workin': The Old African American Hoodoo System and Jookin': The Rise of Social Dance Formations in African American Culture. She is a professor emerita at Rutgers University, a Yoruba/Lukumi initiate, and a lifelong cultural worker dedicated to preserving and interpreting Black Southern lifeways.