Agency Freedom

In this episode, James reflects on the podcast's purpose, shares personal insights, and invites listener feedback to shape its future in 2025.  https://www.jamesjenkins.com/podcasts/agency-freedom/ to join our email list and catch up on episodes you may have missed. Connect with Agency Freedom on Facebook at the Agency Freedom group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@jamesjenkins.com with ideas, requests, complaints or suggestions for how we can make the show better. Key Topics: Reflecting on the purpose and challenges of solo podcasting. Plans to pause in December to reassess direction and content for 2025. Insights on balancing time, money, and freedom in business and life. Delegating, using systems, and leveraging technology for sustainable growth. Honest discussion about mental health, self-care, and finding equilibrium. Gratitude for listener support and a call for feedback to guide the podcast's future.

Visit https://www.jamesjenkins.com/podcasts/agency-freedom/ to join our email list and catch up on episodes you may have missed. Connect with Agency Freedom on Facebook at the Agency Freedom group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@jamesjenkins.com with ideas, requests, complaints or suggestions for how we can make the show better.

In this episode, James discusses how RISKWELL became a top provider of real estate insurance nationwide. Visit https://www.jamesjenkins.com/podcasts/agency-freedom/ to join our email list and catch up on episodes you may have missed. Connect with Agency Freedom on Facebook at the Agency Freedom group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@jamesjenkins.com with ideas, requests, complaints or suggestions for how we can make the show better. Key Topics: Ideal number of niches for agencies (3-5) to balance focus and market stability. Criteria for choosing a niche: industry knowledge, sufficient prospects, and revenue potential. Key revenue drivers: building ownership, workforce, vehicles, tools/equipment, and liability needs. Importance of content creation and building credibility as a thought leader. Effective market entry strategies: live events, webinars, and partnerships. Challenges of serving real estate investors and the need for deep industry expertise. Emphasis on continuous learning to prevent E&O claims and build client trust.

In this episode, James talks about breaking into commercial insurance, focusing on actionable steps and insights drawn from his own experience. Visit https://www.jamesjenkins.com/podcasts/agency-freedom/ to join our email list and catch up on episodes you may have missed. Connect with Agency Freedom on Facebook at the Agency Freedom group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@jamesjenkins.com with ideas, requests, complaints or suggestions for how we can make the show better. Key Topics: Breaking into commercial insurance offers far higher revenue potential than personal lines Choose a single niche to focus on and develop expertise in that industry Network with thought leaders and decision-makers to build credibility Use empathetic, client-focused communication instead of typical sales pitches Create SEO-optimized content targeted to your chosen industry niche Leverage industry partnerships to secure relevant carrier contracts Next week: James will cover how his agency dominated the real estate insurance niche

In this episode, James covers how to handle attacks on your business, whether from negative reviews, social media comments, or competitors. James shares his experience and offers tips on maintaining credibility and improving processes to prevent future issues. Visit https://www.jamesjenkins.com/podcasts/agency-freedom/ to join our email list and catch up on episodes you may have missed. Connect with Agency Freedom on Facebook at the Agency Freedom group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@jamesjenkins.com with ideas, requests, complaints or suggestions for how we can make the show better. Key Topics: The importance of closing the loop in every client process Learning valuable lessons from difficult or unreasonable clients Why proactive communication is key to preventing attacks How to handle attacks while maintaining professionalism Extracting additional revenue by targeting low-hanging fruit within existing relationships The role of accountability in minimizing mistakes and misunderstandings

In this episode, James explores how to prepare for innovation in your business. Learn how to identify areas for improvement, address bottlenecks, and implement effective systems to stay ahead of the competition. Visit https://www.jamesjenkins.com/podcasts/agency-freedom/ to join our email list and catch up on episodes you may have missed. Connect with Agency Freedom on Facebook at the Agency Freedom group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@jamesjenkins.com with ideas, requests, complaints or suggestions for how we can make the show better. Key Topics: Understanding the need for innovation and how to get ready for it The importance of identifying what's working and what needs improvement Breaking down bottlenecks vs. pain points Using a roadmap to plan future innovations Evaluating and embracing new technology strategically Internal accountability and continuous improvement

In this episode, James introduces a fresh format for the Agency Freedom Podcast. He reflects on the podcast's journey and shares plans for more concise, value-packed episodes moving forward. Visit https://www.jamesjenkins.com/podcasts/agency-freedom/ to join our email list and catch up on episodes you may have missed. Connect with Agency Freedom on Facebook at the Agency Freedom group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@jamesjenkins.com with ideas, requests, complaints or suggestions for how we can make the show better. Key Topics: How the podcast started by helping agents transition from captive to independent Expansion to cover a wider range of topics like sales, marketing, and operations The shift from long interviews to shorter, more focused episodes Future episodes will feature real-life examples, lessons, and practical advice The new format will feature 10-20 minute episodes focused on delivering quick, actionable insights Encouraging audience input to shape future topics Preview of the next episode: “We Suck at Storytelling.”

In this episode, James talks with Elis Umana, Insurance Specialist at Conexion Insurance Agency. To learn more about Conexion Insurance Agency, visit https://www.conexionins.com. Visit https://www.jamesjenkins.com/podcasts/agency-freedom/ to join our email list and catch up on episodes you may have missed. Connect with Agency Freedom on Facebook at the Agency Freedom group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@jamesjenkins.com with ideas, requests, complaints or suggestions for how we can make the show better. Key Topics: Elis's start in the insurance industry at 18, working in her father's agency, and later launching her own agency. How online communities and Facebook groups helped Elis adopt new technologies, like AI, to grow her business. Implementation of GAIL, an AI voice technology, and Elis's role in helping other agencies customize and utilize it. Educating Hispanic contractors on proper insurance coverage using real-world claim scenarios to overcome cultural barriers. The influence of Elis's father on her business approach and the value of networking. The importance of continuing education, such as pursuing the CIC designation, in professional growth. The growing presence of younger professionals and women in the insurance industry, and the impact of diversity on innovation.

In this episode, James talks with Mike Mathweg, Founder of NexGen Consulting. To learn more about NexGen Consulting, visit https://nexgen-consultant.com. Visit https://www.jamesjenkins.com/podcasts/agency-freedom/ to join our email list and catch up on episodes you may have missed. Connect with Agency Freedom on Facebook at the Agency Freedom group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@jamesjenkins.com with ideas, requests, complaints or suggestions for how we can make the show better. Key Topics: Mike's early career and training at Northwestern Mutual Transition from corporate job to full-time insurance Move to Wisconsin and business growth during COVID-19 Acquisition of a business and achieving a significant return on investment Investing in a mentor and the impact on personal and business growth Challenges and strategies in entrepreneurship and consulting

In this episode, James talks with Maverick Pitchford, Principal Agent at Bison Ridge Insurance.  Visit https://www.jamesjenkins.com/podcasts/agency-freedom/ to join our email list and catch up on episodes you may have missed. Connect with Agency Freedom on Facebook at the Agency Freedom group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@jamesjenkins.com with ideas, requests, complaints or suggestions for how we can make the show better. Key Topics: Maverick's transition from a captive agent to launching his independent agency. The unique branding philosophy of Bison Ridge and its commitment to tackling challenges head-on. Discussion on the importance of community involvement and how personal relationships influence business operations. Maverick's approach to customer service and adapting to clients' needs in a modern digital landscape. The role of technology and AI in enhancing the efficiency and reach of insurance services. Challenges faced in maintaining growth momentum and strategies for continuous personal and professional development. The impact of mentorship and community support in navigating the complexities of the insurance industry.

In this episode, James talks with Richard Sweet, Owner of Vantage Point Risk Partners. To learn more about Vantage Point Risk Partners, visit https://www.vantagepointrisk.com. Visit https://www.jamesjenkins.com/podcasts/agency-freedom/ to join our email list and catch up on episodes you may have missed. Connect with Agency Freedom on Facebook at the Agency Freedom group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@jamesjenkins.com with ideas, requests, complaints or suggestions for how we can make the show better. Key Topics: Richard's journey from engineering to owning an insurance agency Challenges of operating within the captive insurance model and the shift to independence The growth and scaling of Richard's insurance agency Importance of selecting the right team members and leveraging individual strengths Richard's approach to business management within the insurance industry

In this episode, James talks with Andy Neary, Founder of Complete Game Consulting. To learn more about Complete Game Consulting, visit https://andyneary.com/complete-game-consulting. Visit https://www.jamesjenkins.com/podcasts/agency-freedom/ to join our email list and catch up on episodes you may have missed. Connect with Agency Freedom on Facebook at the Agency Freedom group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@jamesjenkins.com with ideas, requests, complaints or suggestions for how we can make the show better. Key Topics: Andy's transition from professional baseball to the insurance industry The impact of moving to Colorado on Andy's career and personal brand development Strategies for building credibility in the insurance industry The role of content and public speaking in establishing thought leadership Overcoming personal challenges and fears to succeed professionally Innovations and trends in the insurance industry post-COVID The importance of addressing real problems and making it easy for clients to engage

In this episode, James talks with Cameron Pechia, Partner at All Lines Associates. To learn more about All Lines Associates visit https://alllinesinsure.com/. To learn more about Valley Trucking Insurance visit https://www.valleytruckinginsurance.com/. Visit https://www.jamesjenkins.com/podcasts/agency-freedom/ to join our email list and catch up on episodes you may have missed. Connect with Agency Freedom on Facebook at the Agency Freedom group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@jamesjenkins.com with ideas, requests, complaints or suggestions for how we can make the show better. Key Topics: Cameron's personal motivations, including his family and involvement in community sports Challenges and opportunities faced in the early stages of Cameron's insurance career Evolution into specializing in trucking and transportation insurance The complexities and unique requirements of insurance in specialized sectors like trucking Strategies for proper client engagement and risk assessment in the insurance business Reflections on industry changes and the impact of technology on insurance practices

In this episode, James talks with Stephen Turnbull, President of T5 Insurance Services, and Shawn Fitzgerald, Owner of Sound Harbor Insurance. To learn more about T5 Insurance Services, and Sound Harbor Insurance, visit https://www.t5insurance.com https://www.soundharborinsurance.com. Visit https://www.jamesjenkins.com/podcasts/agency-freedom to join our email list and catch up on episodes you may have missed. Connect with Agency Freedom on Facebook at the Agency Freedom group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@jamesjenkins.com with ideas, requests, complaints or suggestions for how we can make the show better. Key Topics: Shawn's transition from college to the military, and eventually into the insurance industry The significance of networking in finding opportunities and building a career The impact of the COVID-19 pandemic on business strategies and client interactions Stephen's background in a family-run insurance agency and his decision to start his own agency Strategies for recruitment and team building in the modern workplace Utilization of social media for recruitment and client engagement Experiences and challenges of hosting a podcast on insurance and entrepreneurship

In this episode, James talks with Jackson Fregeau, CEO of Quandri. To learn more about Quandri, visit https://www.quandri.io. Visit https://www.jamesjenkins.com/podcasts/agency-freedom/ to join our email list and catch up on episodes you may have missed. Connect with Agency Freedom on Facebook at the Agency Freedom group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@jamesjenkins.com with ideas, requests, complaints or suggestions for how we can make the show better. Key Topics: Jackson's background and the founding story of Quandri The disruptive potential of generative AI in various industries Challenges of integrating AI into traditional business models The role of data in enhancing business operations The importance of balancing work and personal life as an entrepreneur How Quandri leverages RPA and OCR technology for agency automation Future opportunities and trends in AI and automation for businesses

In this episode, James talks with Ty Harris, Co-Founder and CEO of Openly. To learn more about Openly, visit https://www.openly.com. Visit https://www.jamesjenkins.com/podcasts/agency-freedom/ to join our email list and catch up on episodes you may have missed. Connect with Agency Freedom on Facebook at the Agency Freedom group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@jamesjenkins.com with ideas, requests, complaints or suggestions for how we can make the show better. Key Topics: Overview of Openly's growth from startup to major player in the insurance industry Expansion into new states and increase in agency partnerships Adapting business strategies to deal with rising industry costs and catastrophic events The role of technology in managing and scaling insurance operations Effective leadership and maintaining company culture in a fully remote environment Navigating through the complexities of the insurance market during economic downturns Strategic decisions in response to market conditions and regulatory environments Future plans for Openly and its approach to expanding service offerings and geographical reach

In this "Greatest Hits" episode, originally aired on January 6th, 2023, James welcomes Bradley Flowers and Scott Howell, co-hosts of the Insurance Guys Podcast. Visit https://www.jamesjenkins.com/podcasts/agency-freedom/ to join our email list and catch up on episodes you may have missed. Connect with Agency Freedom on Facebook at the Agency Freedom group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@jamesjenkins.com with ideas, requests, complaints or suggestions for how we can make the show better. Episode Highlights: Bradley discusses The Insurance Guys Podcast, how it got started, and what the podcast's hook is. (6:04) Bradley believes that people should create content around their passions, and that podcasting is a great way to do it. (9:51) Scott and Bradley explain that consistency is the key to having more than 300 episodes and that skipping an episode for a week is a good litmus test to see how many people are waiting for that show to drop. (13:29) Bradley mentions that he and Scott often batch record, putting them months ahead of schedule. (16:41) Scott explains that his sole focus is to provide outstanding material every Wednesday at 6:00 a.m. (27:23) According to James, many absolute rockstars are hidden in plain sight, and Vonda Copeland, who has 9 offices with over 50 employees, is one of them. (30:26) Bradley explains that, from a content viewpoint, it is becoming easier for non-content producers to generate content, therefore if you want to be an elite content generator, you must elevate your game. (50:14) James commends the people of Florida for passing special session legislation that limits the assignment of benefits. (1:03:51)

In this "Greatest Hits" episode, originally aired on July 22nd, 2022, James talks with Troy Smith, Retired Detective and Hostage Negotiator with the San Antonio Police Department. Troy is now with the Black Swan Group. To learn more about Black Swan Group, Visit https://www.blackswanltd.com. Visit https://www.jamesjenkins.com/podcasts/agency-freedom/ to join our email list and catch up on episodes you may have missed. Connect with Agency Freedom on Facebook at the Agency Freedom group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@jamesjenkins.com with ideas, requests, complaints or suggestions for how we can make the show better. Episode Highlights: Troy shares his background story and how he ended up joining the San Antonio Police Department as an officer and later as a hostage negotiator. (5:19) Troy discusses what led him to the Black Swan Group where hostage negotiation skills are applied in a business environment. (6:28) Troy shares the story of a powerful moment when he gave his badge to a young boy with terminal cancer who wanted to be in law enforcement one day. (9:06) Troy explains his day-to-day setup as a Black Swan coach and facilitator. (19:40) Troy shares that the foundation skills as part of the training are labeling, mirroring, and dynamic silence. (22:57) Troy shares how to use dynamic silence as a way to stay in the conversation and continue to get the information that you need. (29:54) Troy explains that if you are in any kind of negotiation, you have to learn to be patient and be willing to commit to it. (32:15) Troy discusses why they limit their coaching sessions to 1 or 2 per day. (41:40)  Troy shares how Chris spends his time on a day-to-day basis as he runs the business and makes important decisions. (45:16) Troy advises the listeners not to get consumed with how everybody is doing down the road, and instead, just give their best at the moment. (47:41) Key Quotes: "If you don't use the silence to give them the time, you start over talking, you start talking over them. And before they can give you an answer, you've already moved on to the next thing." - Troy Smith “If you're in a negotiation, you have to learn to be patient. This is something that you have to be willing to commit to.” -Troy Smith "When you start saying it's is all about you, it's not about them any longer. And most people are going to get turned off by that." - Troy Smith

In this "Greatest Hits" episode, originally aired on May 20th, 2022, James talks with Cory Schnabel, Agency Principal at KC Insurance Group in Kansas City, MO. To learn more about KC Insurance Group, visit https://www.hubinternational.com.Visit https://www.jamesjenkins.com/podcasts/agency-freedom/ to join our email list and catch up on episodes you may have missed. Connect with Agency Freedom on Facebook at the Agency Freedom group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@jamesjenkins.com with ideas, requests, complaints or suggestions for how we can make the show better. Episode Highlights: Cory talks about how he got started in the insurance industry. (5:27) Cory shares that he bought his first Allstate agency in 2010. (6:42) Cory how he started KC Insurance Group and what helped him to get contracts with several carriers. (12:51) Cory shares that his referral partners are one of the secrets to his success. (20:46) Cory explains how he connects with his referral partners. (21:36) Cory shares his best practices for establishing value and connection with a channel partner. (26:03) Cory discusses what he believes works best with channel partners in 2022 and beyond. (30:37) Cory explains that most people, perhaps 90% of lenders, agents, wealth planners, CPAs, and insurance brokers, have no idea where a large portion of their business comes from. (32:39) Cory shares his thoughts on what he learned from IAOA. (37:55) Cory discusses some of his decisions that he would alter if given the chance. (51:57) Cory believes if you trust in yourself and bet on yourself, you'll be alright. (54:38)

In this "Greatest Hits" episode, originally aired on June 10th, 2022, James talks with Dr. Billy Willams, CEO of Inspire A Nation. To learn more about Inspire A Nation, visit https://www.inspireanation.org. Visit https://www.jamesjenkins.com/podcasts/agency-freedom/ to join our email list and catch up on episodes you may have missed. Connect with Agency Freedom on Facebook at the Agency Freedom group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@jamesjenkins.com with ideas, requests, complaints or suggestions for how we can make the show better. Key Topics: Dr. Billy Williams talks about his background and what led him to start Inspire A Nation. (5:23) Dr. Billy Williams shares that he does not worry about a person's mindset, but what is important is discipline. (10:27) Dr. Billy Williams explains that when he chooses an agency management system, he makes sure that it does 90% of everything he needs. (20:03) Dr. Billy Williams mentions that he is a step-by-step guy, and gives out the steps he is guided through on a normal workday. (24:34) Dr. Billy Williams explains that the reason most people won't follow a process is that they don't take the time to create a process. (30:07) Dr. Billy Williams elaborates on common weaknesses that a lot of people have. (38:17) Dr. Billy Williams explains that he is not a cold caller type of guy, but a big referral type of guy. (44:31) Dr. Billy Williams shares that one thing agents can do to make themselves experts is to understand that insurance is all about claims. (46:43) Dr. Billy Williams explains the importance of having enough of a niche and knowledge in your demographics. (49:18) Dr. Billy Williams elaborates on the importance of people getting back to the process and understanding assurances about the claim. (56:39)

In this episode, James talks with Brandon Rondon, Owner of Rondon Insurance Services. To learn more about Rondon Insurance Services, visit https://www.rondonins.com. Visit https://www.jamesjenkins.com/podcasts/agency-freedom/ to join our email list and catch up on episodes you may have missed. Connect with Agency Freedom on Facebook at the Agency Freedom group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@jamesjenkins.com with ideas, requests, complaints or suggestions for how we can make the show better. Key Topics: Transition from MMA to insurance Approach to sales and client relationships Insights on leadership and team building Effective use of feedback within teams Strategies for personal and professional growth The role of constructive criticism in development Integrating new technologies and systems in business operations

In this episode, James talks with Sandra Gebhardt, an Online Marketing Strategist. To learn more about Sandra Gebhardt Digital Marketing, visit https://sandragebhardt.com. Visit https://www.jamesjenkins.com/podcasts/agency-freedom/ to join our email list and catch up on episodes you may have missed. Connect with Agency Freedom on Facebook at the Agency Freedom group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@jamesjenkins.com with ideas, requests, complaints or suggestions for how we can make the show better. Key Topics: Sandra's entry into the insurance industry and transition to marketing Importance of personal branding in marketing Using organic social media to enhance business growth Tips for optimizing marketing strategies and community involvement Benefits of a Fractional Chief Marketing Officer Challenges faced by insurance agents and strategies for success

In this episode, James talks with Patrick Murakami, Owner of Uprise Unlimited Coaching and Consulting. To learn more about Uprise Unlimited Coaching and Consulting, visit https://upriseunlimited.net. Visit https://www.jamesjenkins.com/podcasts/agency-freedom/ to join our email list and catch up on episodes you may have missed. Connect with Agency Freedom on Facebook at the Agency Freedom group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@jamesjenkins.com with ideas, requests, complaints or suggestions for how we can make the show better. Key Topics: Patrick's family military background and its impact Overcoming personal challenges  Career transition from call centers to owning an insurance agency Utilizing social media and AI in business growth Patrick's approach to customer relationships and service Leveraging Facebook groups for community and business development Innovations in using ChatGPT for business efficiency and client engagement

In this episode, James talks with Tyler Woodall, Founder of Agency Aid. To learn more about Agency Aid, visit https://agency-aid.com. Visit https://www.jamesjenkins.com/podcasts/agency-freedom to join our email list and catch up on episodes you may have missed. Connect with Agency Freedom on Facebook at the Agency Freedom group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@jamesjenkins.com with ideas, requests, complaints or suggestions for how we can make the show better. Key Topics: Tyler's entry and evolution in the insurance industry Transition to agency ownership and adoption of VAs during COVID Challenges of managing an insurance agency and solutions through VAs Development of a comprehensive training program for VAs Decision process and execution of selling his insurance agency Use of remote talent in the insurance industry Overview of Tyler's current business, Agency Aid, and its offerings

This is the final of three episodes recorded live in New Orleans at Accelerate presented by NetVu and Vertafore. In this episode, James talks with Syd Roe, Director, Agency Marketing at Vertafore. To learn more about Vertafore, visit https://www.vertafore.com. Visit https://www.jamesjenkins.com/podcasts/agency-freedom to join our email list and catch up on episodes you may have missed. Connect with Agency Freedom on Facebook at the Agency Freedom group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@jamesjenkins.com with ideas, requests, complaints or suggestions for how we can make the show better. Key Topics: Syd Roe's career journey from family insurance agency to Vertafore The creation and mission of AgencyOne at Vertafore Challenges and solutions for integrating various tech products in insurance The role of data and technology in the future of insurance agencies The importance of offering choice and independence in insurance technology How Vertafore's Orange Partner Program supports integration and choice for agencies Syd's philosophy on leadership and work culture in the tech industry

Recorded live on location at Accelerate 2024 in New Orleans, LA. In this episode, James talks with Raution Jaiswal, Founder of InsuredMine. To learn more about InsuredMine, visit https://www.insuredmine.com. Visit https://www.jamesjenkins.com/podcasts/agency-freedom/ to join our email list and catch up on episodes you may have missed. Connect with Agency Freedom on Facebook at the Agency Freedom group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@jamesjenkins.com with ideas, requests, complaints or suggestions for how we can make the show better. Key Topics: InsuredMine's emphasis on serving larger agencies with a minimum of 10 seats to deliver more significant value Noteworthy adoption among top agencies, with 14 out of the top 50 using InsuredMine Flexible platform configurations allow customization to fit diverse agency workflows Upcoming CRM 2.0 features include advanced deal predictability and enhanced data integration Continuous enhancements driven by user feedback, aiming for 600-700 new features annually Future focus on AI and natural language processing to improve usability and data handling

In this episode, James talks with Chris Cline, the Executive Director of the Agents Council for Technology with Big I. To learn more about Agents Council for Technology with Big I, visit https://www.independentagent.com/act. Visit https://www.jamesjenkins.com/podcasts/agency-freedom/ to join our email list and catch up on episodes you may have missed. Connect with Agency Freedom on Facebook at the Agency Freedom group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@jamesjenkins.com with ideas, requests, complaints or suggestions for how we can make the show better. Key Topics: Introduction to Chris Cline and his role as Executive Director of the Agents Council for Technology with Big I The Big I's national model and its impact on State Chapters Chris Cline's diverse career journey The inception and evolution of technology in insurance Impact of relationships and networking in the industry Future of the Agents Council for Technology and its role in enhancing industry collaboration Chris' perspective on personal and professional growth

In this episode, James talks with Niki Henley, Owner of Extra Mile Insurance Solutions. To learn more about Extra Mile Insurance Solutions, visit https://www.extramileins.com. Visit https://www.jamesjenkins.com/podcasts/agency-freedom/ to join our email list and catch up on episodes you may have missed. Connect with Agency Freedom on Facebook at the Agency Freedom group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@jamesjenkins.com with ideas, requests, complaints or suggestions for how we can make the show better. Key Topics: Niki shares her early career path and rapid shift to agency ownership Importance of technology and automation in scaling insurance operations Utilization of social media and video for market leadership Strategies for navigating hard market conditions effectively Emphasis on education and learning within the insurance field Challenges and opportunities of running an agency in a competitive environment

In this candid and revealing conversation, James interviews the three most senior members of the RiskWell team. This special two-part episode gets into origin stories, and personal anecdotes and goes deep into how RiskWell operates in the marketplace. To learn more about RiskWell, visit https://www.riskwell.com.  Visit https://www.jamesjenkins.com/podcasts/agency-freedom/ to join our email list and catch up on episodes you may have missed. Connect with Agency Freedom on Facebook at the Agency Freedom group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@jamesjenkins.com with ideas, requests, complaints or suggestions for how we can make the show better. Key Topics: Implementing structured processes in insurance Specialization and scalability in business operations Leveraging past experience for better client relationships Adapting services to client needs and service improvement Enhancing team dynamics and communication Strategies for future growth and maintaining client relationships

In this candid and revealing conversation, James interviews the three most senior members of the RiskWell team. This special two-part episode gets into origin stories, and personal anecdotes and goes deep into how RiskWell operates in the marketplace. To learn more about RiskWell, visit https://www.riskwell.com.  Visit https://www.jamesjenkins.com/podcasts/agency-freedom/ to join our email list and catch up on episodes you may have missed. Connect with Agency Freedom on Facebook at the Agency Freedom group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@jamesjenkins.com with ideas, requests, complaints or suggestions for how we can make the show better. Key Topics: Introduction of the Executive team at RiskWell and their roles in the agency Reflections on the growth and evolution of the podcast from its early episodes The challenges and advantages of working remotely and the dynamics it brings to the team Insights into the culture of innovation and willingness to experiment within the agency Discussion on the impact of personal growth on professional development within the company Exploration of the unique management style and team interactions at RiskWell Plans and visions for the future of RiskWell and its continued evolution

In this episode, James talks with Beaux Pilgrim, Owner of Reed Insurance. To learn more about Reed Insurance, visit https://www.reedinsla.com. Visit https://www.jamesjenkins.com/podcasts/agency-freedom/ to join our email list and catch up on episodes you may have missed. Connect with Agency Freedom on Facebook at the Agency Freedom group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@jamesjenkins.com with ideas, requests, complaints or suggestions for how we can make the show better. Key Topics: Beaux Pilgrim's introduction to the insurance industry through family connections The evolution of Beaux's career from commercial lines to agency owner Navigating the dynamics of working with family in the business Strategies for adapting and growing an insurance agency in a rural setting The significance of building relationships with municipal clients and the community Launching a remote staffing company to address industry-wide challenges in talent acquisition Insights into maintaining work-life balance while managing multiple ventures

In this episode, James talks with Ryan Englund, Founder of Englund Insurance. To learn more about Englund Insurance, visit https://www.englundins.com. Visit https://www.jamesjenkins.com/podcasts/agency-freedom/ to join our email list and catch up on episodes you may have missed. Connect with Agency Freedom on Facebook at the Agency Freedom group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@jamesjenkins.com with ideas, requests, complaints or suggestions for how we can make the show better. Key Topics: Ryan Englund's early career and the pivotal decision to enter the insurance industry The evolution of Ryan's career from captive to independent agent Challenges and triumphs of transitioning in the insurance industry The impact of technology and personal relationships on business growth Ryan's advice for insurance professionals considering a similar transition The importance of family support and team collaboration in achieving business success Ryan's vision for the future of his agency and the insurance industry

In this episode, James talks with Nathan Hirsch, Co-Founder of TrioSEO. To learn more about TrioSEO, visit https://trioseo.com. Visit https://www.jamesjenkins.com/podcasts/agency-freedom/ to join our email list and catch up on episodes you may have missed. Connect with Agency Freedom on Facebook at the Agency Freedom group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@jamesjenkins.com with ideas, requests, complaints or suggestions for how we can make the show better. Key Topics: What drove Nathan to become an entrepreneur and his early efforts in dropshipping on Amazon Startup and sale of FreeUp, a freelancing platform, and virtual assistant recruiting and management lessons Virtual assistants in Nathan's firms, stressing Filipino workers' quality and influence Starting Outsource School to educate entrepreneurs their hiring methodology Launching new businesses after FreeUp sale, like TrioSEO and an e-commerce accounting service

In this episode, James talks with Brett Young, CEO of Erb and Young. To learn more about Erb and Young, visit https://www.erbandyounginsurance.com. Visit https://www.jamesjenkins.com/podcasts/agency-freedom to join our email list and catch up on episodes you may have missed. Connect with Agency Freedom on Facebook at the Agency Freedom group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@jamesjenkins.com with ideas, requests, complaints or suggestions for how we can make the show better. Key Topics: The impact of mentorship and network marketing on career trajectory Creating a voluntary army through positive culture and team building The shift from network marketing to the insurance business The importance of personal development in business success Leveraging technology and community for growth in the insurance industry Strategies for building a successful insurance agency in challenging markets

In this episode, James talks with Taylor Garcia, President of Jackson & Jackson Insurance. To learn more about Jackson & Jackson Insurance, visit https://jjinsurance.com. Visit https://www.jamesjenkins.com/podcasts/agency-freedom/ to join our email list and catch up on episodes you may have missed. Connect with Agency Freedom on Facebook at the Agency Freedom group: https://www.facebook.com/groups/agencyfreedom  Email us at podcast@jamesjenkins.com with ideas, requests, complaints or suggestions for how we can make the show better. Key Topics: Taylor Garcia's unique transition from musician to insurance professional The importance of content creation and personal branding in the insurance industry Navigating generational shifts within a family-owned insurance agency Strategies for maintaining the legacy of a longstanding agency while injecting new, innovative ideas The role of authenticity and personal interests in connecting with clients and building lasting relationships Leveraging creative skills to offer additional value to clients and the community Adapting to changes within the industry and embracing new opportunities for growth

In this episode, James talks with Ben Criss, Owner of Strong Insurance. To learn more about Strong Insurance, visit https://www.stronginsuranceinc.com/. Visit https://www.jamesjenkins.com/podcasts/agency-freedom/ to join our email list and catch up on episodes you may have missed. Connect with Agency Freedom on Facebook at the Agency Freedom group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@jamesjenkins.com with ideas, requests, complaints or suggestions for how we can make the show better. Key Topics: Introduction of Ben Criss and the backstory of his family-owned insurance agency Challenges and strategies in transitioning to commercial insurance Importance of knowing your numbers and financial literacy in executing a business pivot The role of market access and rebranding in aligning with new business objectives Insights on building a supportive team and fostering a shared vision for the future The significance of specializing and finding your niche in the insurance industry

In this episode, James talks with Kody Houk, Senior Sales Advisor at Premier Strategy Box/PADI. To learn more aboutPremier Strategy Box/PADI, visit: https://www.mystrategybox.com/premier-institute. Visit https://www.jamesjenkins.com/podcasts/agency-freedom/ to join our email list and catch up on episodes you may have missed. Connect with Agency Freedom on Facebook at the Agency Freedom group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@jamesjenkins.com with ideas, requests, complaints or suggestions for how we can make the show better. Key Topics: The impact of specialization in the insurance industry Ethical considerations and honesty in policy representation The significance of continuous learning for insurance agents The role of comprehensive training and resources for professional development Building a community for collaboration and knowledge sharing The importance of underwriter relationships Strategies for handling a hard market in insurance

In this episode, James talks with Peter Covill, Owner of Humphrey, Covill & Coleman Insurance Agency. To learn more about Humphrey, Covill & Coleman Insurance Agency, visit https://www.hcandcinsurance.com. Visit https://www.jamesjenkins.com/podcasts/agency-freedom to join our email list and catch up on episodes you may have missed. Connect with Agency Freedom on Facebook at the Agency Freedom group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@jamesjenkins.com with ideas, requests, complaints or suggestions for how we can make the show better. Key Topics: Peter Covill's rich history in the insurance industry and the evolution of Humphrey, Covill & Coleman Insurance Agency The impact of leveraging social media groups to enhance agency growth and community engagement Strategies for building strong relationships with clients and stakeholders through personalized interactions and technology Insights into adapting and thriving in a rapidly changing insurance market The importance of automation, process improvement, and focusing on client experience to stay ahead Advice for current and aspiring agency owners on building a solid foundation and being proactive in a challenging market

In this episode, James talks with McKlane Bobbitt, Owner of Lone Star Equity. To learn more about Lone Star Equity, visit http://www.txlonestarequity.com. Visit https://www.jamesjenkins.com/podcasts/agency-freedom to join our email list and catch up on episodes you may have missed. Connect with Agency Freedom on Facebook at the Agency Freedom group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@jamesjenkins.com with ideas, requests, complaints or suggestions for how we can make the show better. Key Topics: The entrepreneurial journey of McKlane Bobbitt from medical device sales to becoming a professional real estate investor An in-depth look at wholesaling as a stepping stone in the real estate investment world The importance of insurance policies in closing real estate deals and how they influence investor decisions Strategies for navigating the current real estate market, with insights into flipping properties and timing investments The critical relationship between real estate investors and their vendor partners, highlighting the significance of customer service in the insurance industry Tips for insurance professionals on connecting with real estate investors, emphasizing the value of understanding the investor's business model and needs McKlane's personal approach to selecting investment opportunities, balancing business needs with market conditions

In this episode, James talks with Jessica Holder, and Keenan Rice, Owners of Eclipse Insurance Agency. To learn more about Eclipse Insurance Agency visit https://www.eclipseinsure.com. Visit https://www.jamesjenkins.com/podcasts/agency-freedom/ to join our email list and catch up on episodes you may have missed. Connect with Agency Freedom on Facebook at the Agency Freedom group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@jamesjenkins.com with ideas, requests, complaints or suggestions for how we can make the show better. Key Topics: The backstory of Jessica and Keenan's entry into the insurance industry The pivotal moments that led to their decision to start an independent agency Challenges faced during the transition from captive agents to independence The importance of niche specialization Strategies for navigating a hard market and maintaining client relationships The role of technology and processes in scaling an insurance agency Future growth plans and the potential for acquiring other agencies

In this episode, James talks with Michael Wark, CEO of Trimline. To learn more about Trimline, visit https://trimline.co. Visit our website to join our email list, get the scoop on our LIVE coaching calls and never miss an episode: https://www.agencyfreedom.com Connect with Agency Freedom Podcast on Facebook at the Agency Freedom Podcast group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@agencyfreedom.com with ideas, questions, complaints or your favorite grilling recipe. Episode Highlights: Transition from traditional employment to entrepreneurship The importance of understanding business numbers for successful management Challenges faced by founders and business owners at different stages of growth The concept of hiring a virtual or fractional CFO and its benefits Strategies for business owners to transition out of being the primary revenue driver Effective delegation and management techniques for business growth Understanding and navigating the 'founder's trap' The role of planning and goal setting in business success

In this episode, James talks with Randel Bennett, Principal Consultant at Qixent. To learn more about Qixent, visit https://qixent.com/. Visit our website to join our email list, get the scoop on our LIVE coaching calls and never miss an episode: https://www.agencyfreedom.com Connect with Agency Freedom Podcast on Facebook at the Agency Freedom Podcast group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@agencyfreedom.com with ideas, questions, complaints or your favorite grilling recipe. Episode Highlights: The unique journey of Randall Bennett in the insurance industry. Insight into Quickset, Bennett's company specializing in insurance product development. The process and importance of insurance innovation and product creation. Exploration of the non-standard auto insurance market targeting the Hispanic community. Discussion on the role of technology in insurance and the balance between tech and human interaction. Challenges and strategies for independent insurance agents in the current market. The concept and potential of parametric insurance in various sectors.

In this episode, James talks with Trent Warner, Managing Director of Strategic Brand Builders. To learn more about Strategic Brand Builders, visit https://strategicbrandbuilders.com. Visit our website to join our email list, get the scoop on our LIVE coaching calls and never miss an episode: https://www.agencyfreedom.com Connect with Agency Freedom Podcast on Facebook at the Agency Freedom Podcast group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@agencyfreedom.com with ideas, questions, complaints or your favorite grilling recipe. Episode Highlights: Exploring the journey from blogging to strategic marketing in the insurance sector The importance of strategy over tactics in marketing Examining the challenges and misconceptions in insurance marketing The role of trust and customer experience in branding and marketing The advantages of independent insurance agencies over big carriers in marketing Discussing the impact and future of AI in marketing The importance of starting small and practical with AI integration in marketing

In this episode, James talks with Andrew Filar, Co-founder of Next Call Club. To learn more about Next Call Club, visit https://nextcallclub.com. Visit our website to join our email list, get the scoop on our LIVE coaching calls and never miss an episode: https://www.agencyfreedom.com Connect with Agency Freedom Podcast on Facebook at the Agency Freedom Podcast group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@agencyfreedom.com with ideas, questions, complaints or your favorite grilling recipe. Episode Highlights: The evolution of Andrew Filar's career in the insurance industry. Insights on transitioning from a captive to independent insurance agency. Strategies for outbound calling and lead acquisition. Discussion on the variable compensation plan in insurance agencies. The impact of agency size on agent attitudes and strategies. The role of brand equity in the insurance industry. The launch and services of Next Call Club. Perspectives on purchasing internet leads and dealing with lead companies.

In this episode, James talks with Andrea Olson, Founder of Andrea Olson Coaching. To learn more about Andrea Olson Coaching, visit https://onamission.bio/andreaolson.  Visit our website to join our email list, get the scoop on our LIVE coaching calls and never miss an episode: https://www.agencyfreedom.com Connect with Agency Freedom Podcast on Facebook at the Agency Freedom Podcast group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@agencyfreedom.com with ideas, questions, complaints or your favorite grilling recipe. Episode Highlights: Andrea Olson's transition from corporate HR to entrepreneurship The importance of doing the uncommon thing consistently in business Building a team and onboarding structure in a non-traditional business model The role of personal branding and innovation in business success Strategies for customer retention and creating a personalized experience Leadership in a multi-level marketing context The significance of adapting and evolving business strategies over time

In this episode, James talks with Jim Harris, International Bestselling Author and Principal at Strategic Advantage. To learn more about Strategic Advantage, visit https://jimharris.com/ Visit our website to join our email list, get the scoop on our LIVE coaching calls and never miss an episode: https://www.agencyfreedom.com Connect with Agency Freedom Podcast on Facebook at the Agency Freedom Podcast group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@agencyfreedom.com with ideas, questions, complaints or your favorite grilling recipe. Episode Highlights: Discussion on disruption, generative AI, and evolving customer expectations in the insurance industry. Insights into the power and potential of generative AI in enhancing customer service and business efficiency. Exploration of innovative strategies for improving insurance services, such as automating processes and utilizing AI. Examination of the impact of technology trends on the insurance industry and how companies can adapt. Discussion of the importance of constant innovation and incremental improvements in the insurance sector. Analysis of the balance between personalized customer service and automation in insurance.

In this solo episode, James shares three key points for how RiskWell is going to win in 2024. Visit our website to join our email list, get the scoop on our LIVE coaching calls and never miss an episode: https://www.agencyfreedom.com Connect with Agency Freedom Podcast on Facebook at the Agency Freedom Podcast group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@agencyfreedom.com with ideas, questions, complaints or your favorite grilling recipe.

In this solo episode, James shares reflections on a very challenging 2023. This is a two-part episode that continues next week with the RiskWell plan for winning in 2024. Visit our website to join our email list, get the scoop on our LIVE coaching calls and never miss an episode: https://www.agencyfreedom.com Connect with Agency Freedom Podcast on Facebook at the Agency Freedom Podcast group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@agencyfreedom.com with ideas, questions, complaints or your favorite grilling recipe.

In this episode, James talks with Jarid Beck, Co-Founder of Risk Management Advisors. To learn more about Risk Management Advisors, visit https://www.riskmgmtadvisors.com. Visit our website to join our email list, get the scoop on our LIVE coaching calls and never miss an episode: https://www.agencyfreedom.com Connect with Agency Freedom Podcast on Facebook at the Agency Freedom Podcast group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@agencyfreedom.com with ideas, questions, complaints or your favorite grilling recipe. Episode Highlights: Jarid discusses the focus of Risk Management Advisors which is to provide creative and multifaceted insurance solutions to businesses in various industries to help them better manage their risks and outperform their competition. (3:00) Jarid mentions that in a competitive insurance market, the key to success lies in providing excellent service and finding creative ways to differentiate oneself from other providers. (8:01) Jarid explains that captive managers provide valuable services in setting up and administering captives, but they do not handle the full range of services and policy placements that traditional brokers do. (16:06) Jarid mentions that captives can be a viable solution for existing property exposures, but they are not suitable for covering catastrophic losses due to the high premiums and long recovery time. (21:28) Jarid mentions that the key to success in implementing a comprehensive insurance program is to start building gradually and not try to have everything at once. (39:30) Key Quotes: “We got into corporate financial planning strategies, retirement plans, defined benefit plans, deferred comp, you name it, executive benefits. And in the process of doing this and doing some planning for some, some prospects and clients, we saw captive insurance companies cropping up, more and more it was becoming something either business owners had, or they wanted to see or wanted to learn more about.” - Jarid Beck “We like to do things in phases, you know, hey, let's phase one, phase two, phase three, and let's tackle it over, you know, over a period of months or years, and then you know, have a smooth glide path, then you get down the road and you're like now we've got a program that does everything we want” - Jarid Beck

In this episode, James talks with Caden Braly, Business Development Manager at Braly Insurance Group and CEO of Innovative Risk. To learn more about Braly Insurance Group, visit https://bralyinsurance.com. To learn more about Innovative Risk, visit https://www.innovativerisk.io. Visit our website to join our email list, get the scoop on our LIVE coaching calls and never miss an episode: https://www.agencyfreedom.com Connect with Agency Freedom Podcast on Facebook at the Agency Freedom Podcast group: https://www.facebook.com/groups/agencyfreedom Email us at podcast@agencyfreedom.com with ideas, questions, complaints or your favorite grilling recipe. Episode Highlights: Caden discusses Braly Insurance Group's proactive approach to preparing customers for insurance policy renewals, including contacting them ahead of time, educating them about potential price increases, and providing resources to explain market conditions. (3:45) Caden mentions that agents are diversifying their portfolios by shifting towards large-scale GL, and commercial auto, and expanding into other states to reduce their reliance on property and personal lines in Texas. (12:14) Caden shares that he has extensive experience in vetting and testing various technology companies in the insurance industry, allowing him to offer credible recommendations to his clients. (16:13) Caden explains that Innovative Risk is an insurance consulting firm that acts as a buyer's agent, helping customers navigate the complex world of insurance and holding agents accountable for their work to ensure the best coverage and pricing for the customer. (24:15) Caden discusses Braly Insurance Group's specialization in providing excellent insurance services for contractors, auto service, non-commercial construction, and lessors risk, while also partnering with Innovative Risk for larger scale and manufacturing accounts. (32:13) Caden believes that the insurance industry needs to be held to a higher standard and that consultants with experience and knowledge in the industry are the best option for clients. (36:21) Caden mentions that it is important to consider alternative options and compare offers when it comes to mergers and acquisitions, as some agencies and firms will purchase your business without requiring a lengthy buyout period or strict maintenance of the book of business. (40:30) Key Quotes: “One of the things that we started doing in the last couple of months is a proactive shopping of insurance. So, we get to the customer, even before the renewal comes out, and prepare them for what's to come.” - Caden Braly “Insurance technology is not hard to become an expert in it. It's not very advanced, I say this with all kindness in the world to all of our tech partners out there. The technology and understanding other industries is far more advanced and more difficult to learn and to grasp.” - Caden Braly “We do a full breakdown of an agency before we even get to the point of offering any sort of technology solution.” - Caden Braly