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In this episode of the Capital City Podcast, Capital J and DL Glass sit down with the one and only Dame of Dame's Chicken & Waffles for an in-depth conversation about entrepreneurship, struggle, reinvention, and building one of North Carolina's most recognized restaurant brands.Dame shares the untold story behind the creation of Dame's Chicken & Waffles — from struggling as a caterer and nearly losing everything, to turning a bold chicken-and-waffle concept into a cultural staple in Durham and beyond.Topics include:• The meaning behind the famous menu names • Growing up in Fayetteville, NC • Corporate life and working overseas in Asia • Getting laid off and betting on himself • Building Blue Mountain Catering • Rebranding into Dame's Chicken & Waffles • Surviving tax issues and business setbacks • Expanding into Greensboro and lessons learned • Quality control, leadership, and restaurant culture • Why community support matters • Future expansion plans for the Dame's brandThis episode is a masterclass in resilience, branding, and Black entrepreneurship in North Carolina.Listen now on all podcast platforms.Website:www.capitalcitypodcast.comFollow Capital City Podcast:Instagram: @capital.city.podcastYouTube: @capitalcity919Follow Dame's Chicken & Waffles:www.dameschickenwaffles.com#CapitalCityPodcast #DamesChickenAndWaffles #DurhamNC #Entrepreneurship #BlackBusiness #NorthCarolina #RestaurantBusiness #FoodCulture #BullCity
In a culture that constantly redefines truth, how do you build a marriage that actually stands firm? Dr. Kim sits down with Aaron and Amy Graham to talk about choosing faith over culture and why most marriages don't fall apart overnight—they slowly drift as outside voices shape what we believe about love, identity, and purpose. The Grahams challenge couples to examine those influences, guard their identity, and remember that marriage was designed for more than just their own happiness. This conversation is a powerful reminder that your spouse isn't meant to meet every need—and that intimacy with God is the foundation for a thriving marriage. Episode highlights: Drifting is a slow process. If we are to live a life that goes against culture, we must know truth and live by it. Marriage has a greater mission than just your happiness. Quotes from this Episode: The Grahams: If the church doesn't disciple people, the world gladly will. What does it look like to stand firm in a marriage? It's to not give the devil a foothold. Sometimes we don't realize how we have subtly imported a secular worldview into every area of our life. The enemy doesn't want to just tempt us to sin. He wants to reshape our identity and distort our worship. God has designed us for intimacy and that starts in our marriage relationship. We have to go into our marriage understanding that our spouse isn't going to solve all of our loneliness. We have to have relationship with God. The secular lie is that we determine what truth is: my feelings, my version of the truth. Marriage sometimes can become an idol for people when they don't have a bigger mission than just marriage. Because your marriage can become self centered- what the main mission- it's not just your happiness. Dr. Kim: So much of our faith is knowing that this God who created everything loves us conditionally in a culture where nobody loves us unconditionally- sometimes that's hard to get a hold of. Selfishness is something we have to be aware of our whole marriage because we can fall into that trap. God is never going to do anything in you that is not good for your marriage. Time to talk about it: Are there ideas we need to deconstruct in our marriage? What voices are we allowing to speak into our marriage? Do they align with the Truth? What disciplines do we need to implement to show that our marriage is a priority and to honor the union that God has brought together? Mentioned in This Episode: Connect with Aaron and Amy Graham. Get your own copy of Unshakeable Faith Awesome Marriage is on Instagram! Make sure you're praying for your marriage! We make it easy with this prayer guide: 21 Prayers for Building an Awesome Marriage Want an opportunity to dig into God's Word with your spouse? Find Awesome Marriage on YouVersion. If you know you should pray with your spouse or for your spouse but don't know where to start? Check out: 7 Prayers to Grow Your Marriage Unmet expectations can wreak havoc on your marriage. You need this brand new resource: The Marriage Expectations Worksheet If you haven't browsed our site, you've GOT to check out the marriage resources we have over at AwesomeMarriage.com, and browse our online courses at AwesomeMarriageUniversity.com ! It's the perfect time to become a Marriage Changer! When you become a Marriage Changer you'll receive exclusive content from Dr. Kim and Mrs. Nancy as well as our resource of the month! Become a Marriage Changer today!
In a culture that constantly redefines truth, how do you build a marriage that actually stands firm? Dr. Kim sits down with Aaron and Amy Graham to talk about choosing faith over culture and why most marriages don't fall apart overnight—they slowly drift as outside voices shape what we believe about love, identity, and purpose. The Grahams challenge couples to examine those influences, guard their identity, and remember that marriage was designed for more than just their own happiness. This conversation is a powerful reminder that your spouse isn't meant to meet every need—and that intimacy with God is the foundation for a thriving marriage. Episode highlights: Drifting is a slow process. If we are to live a life that goes against culture, we must know truth and live by it. Marriage has a greater mission than just your happiness. Quotes from this Episode: The Grahams: If the church doesn't disciple people, the world gladly will. What does it look like to stand firm in a marriage? It's to not give the devil a foothold. Sometimes we don't realize how we have subtly imported a secular worldview into every area of our life. The enemy doesn't want to just tempt us to sin. He wants to reshape our identity and distort our worship. God has designed us for intimacy and that starts in our marriage relationship. We have to go into our marriage understanding that our spouse isn't going to solve all of our loneliness. We have to have relationship with God. The secular lie is that we determine what truth is: my feelings, my version of the truth. Marriage sometimes can become an idol for people when they don't have a bigger mission than just marriage. Because your marriage can become self centered- what the main mission- it's not just your happiness. Dr. Kim: So much of our faith is knowing that this God who created everything loves us conditionally in a culture where nobody loves us unconditionally- sometimes that's hard to get a hold of. Selfishness is something we have to be aware of our whole marriage because we can fall into that trap. God is never going to do anything in you that is not good for your marriage. Time to talk about it: Are there ideas we need to deconstruct in our marriage? What voices are we allowing to speak into our marriage? Do they align with the Truth? What disciplines do we need to implement to show that our marriage is a priority and to honor the union that God has brought together? Mentioned in This Episode: Connect with Aaron and Amy Graham. Get your own copy of Unshakeable Faith Awesome Marriage is on Instagram! Make sure you're praying for your marriage! We make it easy with this prayer guide: 21 Prayers for Building an Awesome Marriage Want an opportunity to dig into God's Word with your spouse? Find Awesome Marriage on YouVersion. If you know you should pray with your spouse or for your spouse but don't know where to start? Check out: 7 Prayers to Grow Your Marriage Unmet expectations can wreak havoc on your marriage. You need this brand new resource: The Marriage Expectations Worksheet If you haven't browsed our site, you've GOT to check out the marriage resources we have over at AwesomeMarriage.com, and browse our online courses at AwesomeMarriageUniversity.com ! It's the perfect time to become a Marriage Changer! When you become a Marriage Changer you'll receive exclusive content from Dr. Kim and Mrs. Nancy as well as our resource of the month! Become a Marriage Changer today!
Send us Fan MailKate McKinnon is the former Head of Human Resources at Playfly Sports, a leading sports media and marketing company. There, she led the People function through a fast-paced, high-growth phase - helping the company earn recognition as both a Most Loved Workplace and one of the Best Employers in Sports. Today, she leads her own consulting practice focused on empowering organizations by prioritizing their most valuable asset: people. Her work centers on:Leadership DevelopmentHR Strategy & Culture BuildingPersonalized Career Coaching-Quick Episode Summary:Kate McKinnon shares Human Resource insights, Philly sports, and kindness stories.-
In this episode of The Unified Brand Podcast, we sit down with designer and founder of Mifland, Tobi Egberongbe to explore the power of storytelling, timeless products, and building a brand people emotionally connect with.From vintage Redwing boots and worn-in watches to the philosophy behind creating products that age with meaning, this conversation dives deep into why the best brands focus on identity over trends.We discuss:Why every great brand needs one instantly recognizable productThe danger of copying trends and becoming “too referential”How vintage culture is reshaping fashion and consumer behaviorCreating products with emotional longevity and personal storiesBuilding a lifestyle brand rooted in happiness, creativity, and experienceThe future of retail, pop-ups, collaborations, and community-driven brand experiencesLessons founders can learn from Porsche, Apple, Rolex, and moreThis episode is packed with insights for founders, creatives, marketers, and anyone interested in building brands with substance and staying power.Whether you're a founder, marketing director, or business leader managing a growing brand across multiple teams or regions, this episode will help you identify the hidden friction points holding your brand back.Take the Brand Power Assessment: BrandPowerScorecard.co.ukBook a Free Brand Discovery Call:Subscribe for more episodes focused on building stronger, smarter, and more unified brands.Watch podcast clips & deep dives on YouTube: Elements Brand Management
Sister Maris Stella of the Sisters of Life discusses serving the poorest of the poor in New York City.
What we cover: Why neutral leadership feels reasonable but creates unintended consequences How silence communicates standards more powerfully than words The subtle way culture drifts through unaddressed moments Why high performers feel the impact of inconsistency first The real reason capable leaders avoid addressing issues The connection between neutral leadership and autopilot decision-making A practical leadership lens: “If I don't address this, what am I teaching my team?” How to address issues without becoming reactive or overly critical The long-term cultural cost of avoidance Key takeaway: Leadership is always teaching. The question is whether you are teaching intentionally or by default. Think First
"What if you train them and they leave?" It's the fear that quietly keeps most healthcare leaders from investing in their people. Matt Staub — CEO of Your Health — wants you to sit with the question his mentor once asked in return: What if you don't train them, and they stay? In this episode, Matt joins Jamie Preston for a conversation about why workforce education isn't a perk at Your Health — it's the culture. From nationally accredited apprenticeships, to a training pipeline built out of a licensing crisis, to the real people behind the success stories, this is a blueprint for leaders who want to grow something that lasts. Key topics covered: The lumberjack story: why sharpening your axe beats swinging harder every time How a shortage of licensed administrators became the catalyst for Your Health's training engine The shift from "education happens on your own time" to "this is how we behave" Real success stories — Olivia, Kristin, Taylor, McKinsey, Rebecca — and what they share Matt's three challenges for anyone ready to grow: show up, find your who, take your shot If you've ever wondered whether developing your people is worth the cost, this episode will change the math. Press play — then look around, and ask yourself who's looking at you.
Singing isn't just a fun hobby. It improves our ability to listen and asks us to become courageous, curious, innovative humans... which makes us better leaders, friends, partners, lovers, and members of society.In this special episode of The Sage & The Song, my friend Simon D'Arcy joins me a lighthearted conversation about the power of music and song to expand our impact in every realm of our lives, both personally and professionally.Watch our conversation as a video here.The Songs: La Ventana (by Las Kjarkas, performed by Simon D'Arcy)Get Me Outta My Head (written & performed by Britta GreenViolet)Simon D'Arcy is an Executive Leadership Coach and Keynote Speaker who has devoted his career to Culture-Building. A masterful group facilitator in professional and corporate spaces, he also facilitates Authentic Relating, and has a great voice!Ready to add creative jet fuel to your own music practice? Join the Song-a-Day Challenge to write 10 songs in 10 days! Runs April 22 - May 5, 2026. Facilitated by Britta GreenViolet.~ RESOURCES ~Get my weekly Museletter: encouragement in your inbox.Subscribe on Substack: Frequency FirstVisit my virtual home: brittagreenviolet.comConnect on IG: @brittagreenvioletConnect on LinkedIn: @brittagudmunson
Most retreat leaders focus on the itinerary. But what makes guests come back year after year isn't the schedule - it's the culture. In this episode, Shannon is joined by leadership expert and culture strategist Nathan Jamail (whom she is biased to say is amazing) to break down how retreat leaders can intentionally build culture instead of just planning programming. They discuss: How culture impacts everything How to create loyalty beyond a single event Alumni communities that actually stay engaged Setting customer experience standards Why some retreats create raving fans - and others don't If you want recurring revenue, repeat guests, and long-term brand equity, this episode will shift how you think about your retreat business. Recorded in our new studio space in Austin - and available on YouTube as well. What You'll Learn Why itinerary doesn't equal experience The role leadership energy plays in culture How to design belonging - not just activities How to turn one-time guests into long-term community The operational standards behind unforgettable retreats Key Takeaways Culture is what people feel, not what's printed on the schedule. Loyalty is built intentionally, not accidentally. Clear standards create consistency and trust. Raving fans are the result of alignment and leadership - not luck. Retreat businesses that scale focus on community, not just events. Watch on YouTube This episode was recorded in our new Austin studio space. You can now watch the full conversation on YouTube. Subscribe: Learn more about Nathan: https://nathanjamail.com/ Join Nathan and Shannon at the Forum: https://luxuryinbusinessretreats.mykajabi.com/retreat-industry-forum The Retreat Leaders Podcast Resources and Links: Learn to Host Retreats Join our private Facebook Group Top 5 Marketing Tools Free Guide Get your legal docs for retreats Join Shannon in Denver at the Retreat Industry Forum Join our LinkedIn Group Apply to be a guest on our show Thanks for tuning into the Retreat Leaders Podcast. Remember to subscribe for more insightful episodes, and visit our website for additional resources. Let's create a vibrant retreat community together! Subscribe: Apple Podcast | Google Podcast | Spotify _____ TIMESTAMPS Defining Culture in Organizations (00:02:04) Nathan explains what culture means, using energy, attitudes, beliefs, and the thermostat analogy. Mandating Culture & Event Laws (00:03:00) Discussion on the importance of setting clear cultural expectations and event "laws" for retreats. Authenticity & Alignment in Retreats (00:04:43) Shannon and Nathan discuss the need for alignment between retreat leaders and attendees, especially for international retreats. The Dangers of Misalignment (00:05:47) Exploring how misaligned guests can negatively impact the retreat atmosphere and culture. Marketing to the Right People (00:07:13) Emphasizing the importance of targeted marketing and being clear about who the retreat is and isn't for. Gratitude and Team Culture (00:08:25) Lighthearted discussion about gratitude within their team, referencing team members Josh, Lily, and Sharon. The Cost of Keeping Misaligned People (00:09:12) Nathan explains why keeping misaligned people (for fear of loss) damages culture in both business and retreats. Quality Over Quantity: Pricing & Numbers (00:10:21) Debate on charging more for fewer, better-aligned attendees versus filling retreats with anyone. Hiring & Team Alignment (00:15:04) Common mistakes in hiring misaligned team members and the impact on guest experience. The Airport Test & Culture Fit (00:13:57) Nathan introduces the "airport test" as a way to assess cultural fit among team members and guests. Sacrificing Culture in Tough Decisions (00:14:33) How leaders often sacrifice culture first when making difficult choices, and the consequences. Setting the Tone: Messaging & Boundaries (00:18:09) Shannon shares practical ways to set cultural expectations from marketing to the retreat's opening night. The Ted Lasso Theory: Be Curious, Not Judgmental (00:20:03) Nathan references Ted Lasso to illustrate the value of curiosity and non-judgment in building culture. Energy as a Differentiator (00:21:37) Discussion on how the energy and culture you create is more memorable than content or location. Closing & Invitation to Future Events (00:22:18) Shannon and Nathan wrap up, reflect on past recordings, and invite listeners to join their upcoming event. Outro & Call to Action (00:23:54) Podcast outro with reminders to subscribe, review, and access free resources.
Former Nebraska national champion and Carolina Panthers Super Bowl safety Mike Minter joins Marcus Aurelius Anderson to share his incredible journey from small-town Oklahoma to championship glory at every level of football. Now a leadership coach and motivational speaker, Minter reveals the culture-building secrets behind winning teams, how he transitioned from player to elite coach, and why true leadership starts with understanding belief systems rather than just behavior. This raw conversation explores what separates championship teams from average ones, the power of detachment in leadership, and how to unlock the one-percenter mindset in yourself and your organization. Episode Highlights [0:59] Introduction to Mike Minter: Former NFL player, college football national champion, and leadership coach who has achieved excellence at every level from youth football through the Super Bowl. [6:15] Championship Culture at Nebraska: Mike breaks down why the 1995 Nebraska team was the greatest college football team in history and how they built an unstoppable culture of excellence. [16:38] The Secret Sauce of Winning Teams: The critical difference between championship and losing teams - leadership drives culture, and culture is built on shared belief systems, not just behavior modification. [42:19] Exclusive Leadership Retreat Announcement: Mike, Marcus, Scott Sadowski, and John Howell announce an elite leadership retreat for one-percenters who want to take their performance and their organizations to the next level. Mike Minter is a former NFL safety who played 10 seasons with the Carolina Panthers, earning a trip to Super Bowl XXXVIII. Before his professional career, he was a two-time national champion at the University of Nebraska (1994, 1995), playing on what many consider the greatest college football team of all time. After retiring from the NFL, Mike transitioned into coaching, leading his high school team to multiple state championships before becoming a college head coach. Today, he serves as a leadership and mindset coach, working with CEOs, executives, and high-performing teams to help them build championship cultures in their organizations. Mike is known for his "No-Show-Go" leadership system and his ability to connect with one-percenters who want to elevate their performance beyond what they thought possible.Learn more about the gift of Adversity and my mission to help my fellow humans create a better world by heading to www.marcusaureliusanderson.com. There you can take action by joining my ANV inner circle to get exclusive content and information.See omnystudio.com/listener for privacy information.
In part two, Dr. Nadia Y. Brown discussed the real challenges of stepping into a sales organization you didn't build, from inheriting existing dynamics to earning trust with your new team. Click here to watch part two. In this final episode of the series, she breaks down the practical framework for building and transforming a sales culture from the middle of the organization. When you're responsible for results but don't hold founder-level authority, the path forward requires strategy, clarity, and intentional leadership. Drawing on her years of experience, Dr. Nadia walks through how leaders can bring clarity to the existing sales environment, capture the critical knowledge that often lives with one person, and create the shared expectations and cultural alignment needed before a team can successfully grow. If you are responsible for leading the transformation of your sales culture, this episode offers a clear framework for building one that is intentionally structured, scalable, and built for success, helping you feel prepared and motivated to lead change. Learn About The Sales Infrastructure Diagnostic > Connect with Dr. Nadia: LinkedIn: @drnadia Instagram: @iamdrnadia Website: www.thedoyenneagency.com Email: hello@thedoyenneagency.com Interested in being a guest on the podcast? Apply here.
Episode Summary In this episode of Lassoing Leadership, Garth Nichols and I dig into a conversation that's been sitting with both of us for a while — the difference between joy and happiness, and why that distinction matters so much for leaders.Happiness is often momentary. It's the result of something good happening in the moment. Joy, on the other hand, runs deeper. It's the thing that carries you through difficult days, tough seasons, and the hard work of building something meaningful with other people.We reflect on a recent conversation with the Chief Joy Officer from Menlo Park, and it sparked a bigger discussion about what it actually looks like to build organizations — and schools — where joy is intentionally part of the culture.That leads us into a practical conversation about hiring, leadership, and culture-building. What does it mean to hire for joy? How do you design an interview process that reveals who someone really is? And maybe the simplest question of all: Would I actually want to work with this person every day?Along the way we talk about the return on investment of joyful workplaces, the power of storytelling in shaping culture, and the importance of creating environments where people genuinely feel connected to the work and to each other.It's a thoughtful conversation about leadership, culture, and why joy might be one of the most underrated forces in building great organizations.Joy, Happiness, Leadership, Organizational Culture, Education Leadership, Hiring Practices, Well-being, Employee Engagement, Culture Building, SchoolsSoundbites:“Joy gets you through the hard times.”“Happiness is momentary. Joy runs deeper.”“One of the best hiring questions might simply be: Would I want to work with this person every day?”Chapters00:00 — Understanding Joy vs. Happiness06:39 — Hiring for Joy in Organizations09:39 — Interview Strategies for Candidates12:45 — Designing a Joyful Interview Process15:37 — The Return on Investment of Joy18:33 — The Role of Storytelling in Culture21:38 — Learning Through Organizational Visits24:29 — Upcoming Guests and Conversations26:59 — Beard's Book Club OutroBorn to Run — Christopher McDougallRich Sheridan — Chief Joy Officer, Menlo InnovationsDrew Dudley — Day OneKurt Gray — Beard's Book ClubClaude Silver — Chief Heart Officer, VaynerMediaJennifer Wallace — Never EnoughAshish Advani — Leadership author and speakerKeywordsEpisode TitlesSound BitesChaptersResources Mentioned
Chris Dyer is a culture builder, bestselling author, and globally ranked leadership speaker who's helped redefine what workplace success can look like. After leading companies that earned “Best Place to Work” recognition 15 times, Chris now spends his time on stages around the world, challenging leaders to raise the bar from good to unforgettable. In this episode, he and Ryan talk about what most companies get wrong about culture, why mediocrity is the default, and how leaders can show up when the moments matter most. Chris shares lessons from building—and selling—his own business, and what it takes to find community again when your team is suddenly gone.
In this episode, we covered: 1) Pete's 4-part framework for modern leadershipPete lays out what he sees as “endemic” to great leadership today:Master cash flow (because nothing survives without it)Know whether you're a visionary or an integrator (and don't pretend you're both)Be the master motivator (the era of fear-based leadership is over)Own the culture (and use story as one of your most powerful tools to shape it) 2) Storytelling as culture-engineeringWe dig into why stories are more than “nice to have.” Stories become the myths that create the mythology of a company—how values become behavior at scale. And if you want to influence culture, yesterday was easier than today. 3) The next AI infrastructure shift: from training to inferencingPete breaks down the difference between:Training LLMs (building the model)Inferencing (asking the model questions in real time—what most people experience as “prompting”)Then he takes it further: the next wave isn't human inferencing—it's machine inferencing. Robots, cars, devices, sensors… constantly asking “what do I do next?” at massive scale. 4) Why “edge” data centers are coming backPete predicts we'll move away from only massive, centralized “mega” campuses toward distributed, high-performance data centers near the edge—“in every town,” similar to telecom “points of presence” in the 1990s. That's the strategic thesis behind Gray Wolf Data Centers. 5) The modern mystic: mind, body, and the inner gamePete shares a candid chapter of his own life—anxiety, therapy, CBT, and a pivotal lesson: don't make the events you can't control your “problems.” He connects this to resilience through sleep, health practices, and the belief that we can reshape the mind through neuroplasticity—and even how he sees us as “quantum beings,” responsible for how we observe and choose our reality. 6) A hopeful thesis: “good AI” vs “bad AI” + post-scarcityWe touch the fear many people carry (yes, I mention growing up in the Terminator era), but Pete offers a provocative counter: the way we beat bad AI is with good AI—models designed around human flourishing and shared broadly as a public service. He believes we're headed through disruption toward post-scarcity, and that our descendants will wonder why we didn't support each other sooner. 7) The closing leadership message: “we are all one”Pete's final note is the one that matters most to me: we're all connected—and we're here for each other. In my book, that's not just a spiritual idea; it's a leadership standard. ----- Resources Mentioned:Pete's company: Gray Wolf Data CentersPete's book: Living in Bliss: Achieve a Balanced Existence of Body, Mind and SpiritPete's site: PeteSacco.com (signed copies + meditation materials)Dr. David Burns: The Feel Good HandbookDan Sullivan: Who Not How (and other referenced works)Peter Diamandis: longevity reference ----- If you want to apply this immediately:Ask yourself: Am I the visionary or the integrator here? (And who do I need as my counterbalance?) Choose one cultural value you care about—and tell a story that proves it. If AI is making you anxious, zoom out: are you preparing for the training era, or the inferencing era? ----- https://petesacco.comPete Sacco is a visionary entrepreneur, technologist, and modern-day mystic who blends conscious leadership with breakthrough innovation. As the founder of multiple ventures—including PTS Data Center Solutions, INTUVA, GRID7, InstaGuardIP, and Gray Wolf Data Centers—Pete has led transformative initiatives across AI, energy, blockchain, and digital infrastructure. His journey from electrical engineer to spiritual author and advisor reflects a rare fusion of high performance and inner awakening. Pete is the author of Living in Bliss: Achieve a Balanced Existence of Body, Mind, and Spirit, a guide for high achievers seeking fulfillment beyond success. A finalist for Ernst & Young's Entrepreneur of the Year, Pete holds a B.S. in Electrical Engineering from Fairleigh Dickinson University, and serves on the advisory board of its School of Computer Sciences and Engineering. Based in New Jersey, he helps purpose-driven professionals unlock clarity, vitality, and purpose—one system, one person, and one moment at a time. --------John Bates provides 1:1 Executive Communications Coaching, both in-person and online. He also gets 92+ Net Promoter Scores for his large and small group leadership development trainings at organizations like Johnson & Johnson, NASA, Google, Intuit, Boston Scientific, and many more. Find more at https://executivespeakingsuccess.com.Sign up for his weekly micro-trainings for free at https://johnbates.com/mini-trainings and create a great leadership communications habit that makes you the kind of leader who inspires trust, loyalty, and connection.
What if saying "no" could actually strengthen your relationships—and your business?In this episode, Hayleigh sits down with Dr. Jen Fry—former college volleyball coach turned professional speaker, PhD, and tech entrepreneur—to discuss the art of setting boundaries, navigating conflict, and building a business with backbone.Jen shares her journey from coaching for 15 years to becoming a sought-after speaker on conflict and culture, launching a tech startup (Cordal), and writing her book I Said No: How to Have a Backbone and Boundaries Without Being a Jerk.In this conversation, you'll discover:Why people-pleasing is actually being unreliableHow to practice "micro advocacy" to build your no muscleThe real cost of resentment in business decisionsWhy validation of your idea doesn't guarantee revenueThe humbling truth about starting a tech companyHow to know when you "hate it enough" to make the leapWhether you're struggling to set boundaries with clients, contemplating your next business pivot, or just need permission to stop people-pleasing, this episode will leave you feeling empowered to advocate for yourself—without the guilt.About Jen Fry:Dr. Jen Fry is a professional speaker, author, PhD in sport geography, and founder of Cordal, a group travel coordination tech platform. After 15 years as a college volleyball coach, Jen pivoted to professional speaking in 2019, focusing on conflict navigation and cultural transformation. Her book I Said No: How to Have a Backbone and Boundaries Without Being a Jerk is available now. Jen is known for her direct, compassionate approach to helping people—especially women—advocate for themselves fearlessly.Connect with Jen:Website: JenFryTalks.comBook: I Said No (available on her website with stickers and swag, or on Amazon/Barnes & Noble)Social Media: @JenFryTalks on all platforms3 Action Steps from This Episode:Know your relationships are worth conflict. Conflict shows us the depth of our relationships—avoiding it keeps you surface-level.Your first "no" is the easiest. When you say no to someone, prepare for others to try to change your mind. Have a plan and hold your boundary.You're always healed until you go home. Practice leaving situations where people make you uncomfortable—you don't owe anyone your presence when they're unkind.Connect with me, Hayleigh Hayhurst:Steal my Podcast Launch Checklist for free: https://www.espressopodcastproduction.com/checklistWebsite: https://www.espressopodcastproduction.com/YouTube: https://www.youtube.com/@EspressoPodcastProductionInstagram: https://www.instagram.com/espressopodcastproduction/Music: John Kiernan. www.johnkiernanmusic.comProduced by Espresso Podcast Production: https://www.espressopodcastproduction.com/Join the Conversation: What did you think of this episode? Share your thoughts and key takeaways with me on social media using the hashtag #EmployeeToBoss. If you enjoyed this episode, please leave a review and share it with your network.
How can physicians and their teams deliver exceptional patient experiences, even when things go wrong?In this episode of Succeed In Medicine Podcast, Dr. Bradley Block interviews Shep Hyken, as he shares practical strategies for elevating patient care, emphasizing that "amazing" service doesn't require grand gestures, it's about being slightly better than average, consistently. Drawing parallels from hospitality giants like the Ritz-Carlton, he explains how using patients' names, setting clear expectations, and leveraging technology like patient portals can reduce friction and build loyalty.The conversation dives into handling "moments of misery," such as late appointments or scheduling mishaps, with a five-step process: acknowledge the issue, apologize, discuss resolutions, own the problem, and act with urgency. Shep also stresses the importance of creating a patient-focused culture through leadership, training, and hiring for personality fit. He introduces concepts like "destination employment" to foster employee fulfillment and uniqueness, ensuring staff feel empowered to deliver compassionate care. Ultimately, Shep reinforces that patients compare healthcare experiences to top-tier service in any industry, so practices must prioritize convenience, empathy, and proactive communication to stand out.Three Actionable TakeawaysDefine "Amazing" as Consistent Excellence: Aim to be just 10% better than average every time—through friendly interactions, using patients' names, and meeting expectations reliably—to create loyalty without over-the-top efforts.Turn Complaints into Opportunities: Use a five-step process for moments of misery: acknowledge the issue, apologize, discuss fixes with options, own the resolution personally, and act urgently to rebuild trust.Build a Patient-Focused Culture: Start with leadership by defining a one-sentence vision for the experience, communicate it repeatedly, train staff ongoingly, role-model behaviors, defend the standards, and celebrate successes to empower your team.About the Show:Succeed In Medicine covers patient interactions, burnout, career growth, personal finance, and more. If you're tired of dull medical lectures, tune in for real-world lessons we should have learned in med school!About the Guest:Shep Hyken is a customer service and experience expert, award-winning keynote speaker, researcher, and New York Times and Wall Street Journal bestselling author. He has been quoted in hundreds of publications and is the author of eight books, including his most recent, "I'll Be Back: How to Get Customers to Come Back Again and Again." Shep works with companies and organizations that want to build loyal relationships with their customers and employees.LinkedIn: linkedin.com/in/shephykenWebsite: hyken.comAbout the Host:Dr. Bradley Block – Dr. Bradley Block is a board-certified otolaryngologist at ENT and Allergy Associates in Garden City, NY. He specializes in adult and pediatric ENT, with interests in sinusitis and obstructive sleep apnea. Dr. Block also hosts Succeed In Medicine podcast, focusing on personal and professional development for physiciansWant to be a guest?Email Brad at brad@physiciansguidetodoctoring.com or visit www.physiciansguidetodoctoring.com to learn more!Socials:@physiciansguidetodoctoring on Facebook@physicianguidetodoctoring on YouTube@physiciansguide on Instagram and Twitter This medical podcast is your physician mentor to fill the gaps in your medical education. We cover physician soft skills, charting, interpersonal skills, doctor finance, doctor mental health, medical decisions, physician parenting, physician executive skills, navigating your doctor career, and medical professional development. This is critical CME for physicians, but without the credits (yet). A proud founding member of the Doctor Podcast Network!Visit www.physiciansguidetodoctoring.com to connect, dive deeper, and keep the conversation going. Let's grow! Disclaimer:This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Think you had a busy month but didn't move the needle? We unpack why progress often feels invisible and how to make it tangible by changing small behaviors that create big ripples. This solo cast stitches together January's standout insights on culture, pressure, change, influence, and feedback—then turns them into simple moves you can apply within 24 hours.We start with a hard truth from Bill Benjamin: your culture is revealed under pressure. When stress spikes, untrained emotional intelligence drops, shortcuts sneak in, and safety evaporates. We walk through practical ways to slow your cadence, protect standards, and keep access to reality. From there, Hugh Thomas reframes change as identity work, not a project plan. People grieve loss—of familiarity, status, and confidence—so leaders must acknowledge loss before asking for alignment. Expect clear prompts you can use to surface the real obstacles and rebuild commitment through honesty rather than false certainty.Next, Salvatore Manzi brings a candid reminder: good intent does not equal good impact. Influence lives in how you're received. We break down presence, pacing, and listening as the levers that lower threat and help your message land. Then we move into the Lead Better series on YouTube, where we de-risk feedback with brain-based insights and practical tools. You'll learn the micro yes to gain permission, the calibrate reality step to align perceptions, the SPI model to deliver clarity without judgment, and the close-the-loop move to lock agreements. Structure beats good intentions when trust is on the line.We close by turning reflection into action: give one real piece of feedback you've been avoiding, run one alignment conversation about “what good looks like,” or remove one piece of interference holding your team back. Leaders who win the year don't do more; they do what matters, more consistently. If these ideas hit home, subscribe, share with a leader who's ready to level up, and leave a quick review telling us which action you'll take today.Send us a textSupport the show✅ Follow The Leadership Project on your favourite podcast platform and listen to a new episode every week!
New Patient Group™ (Formally known as the Doctor Diamond Club Podcast)
Send us a textClick here: Learn More & Register for NPG Iconic ... The Greatest Leadership & Culture Event Ever Created https://newpatientgroup.com/npg-iconic/Click here: Schedule an Online Consultation with our Founder & CEO, Brian WrightThank you to our Sponsorshttps://newpatientgroup.comhttps://wrightchat.comEver feel like your team showed up to a gunfight with a butter knife? We unpack why so many workplaces are battling apathy, low compliance, and revolving-door hiring—then trace the cause back to something most leaders overlook: the psychology of parenting styles that shape how people give and receive leadership.We break down the four core styles—authoritarian (brick wall), permissive (marshmallow), uninvolved (ghost), and authoritative (backbone)—and show how each plays out at work. You'll hear clear examples of why “because I said so” collapses under modern expectations, how “be nice” cultures quietly drive away your best performers, and why absentee leadership starves teams of direction and trust. Then we get practical with the authoritative approach: high standards plus high warmth. That means non-negotiables explained with a strong why, empathy for real life, consistent coaching, and firm accountability. Expect real talk on good turnover vs bad turnover, building compliance without nagging, and turning role-play, scripting, and patient experience into daily habits that stick.If you lead a practice or a growing team, this conversation gives you a lens to diagnose culture, reset expectations, and recruit people who want to build something bigger than a paycheck. You'll learn how to deliver clarity under stress, pair praise with feedback, and replace endless reminders with systems that scale. The payoff is a tighter culture, stronger compliance, and a brand employees and patients recommend without being asked.If this resonated, follow the show, share it with a leader who needs a backbone boost, and leave a five-star review so more entrepreneurs and practice owners can find it.New Patient GroupDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
In this Your Health University episode, Jamie sits down with Colin Stevens, Director of Engagement at Your Health, for a practical and honest conversation about communication—what it is, why it breaks down, and how leaders can immediately improve it. Colin reframes communication as understanding, not just delivery, explains why tone is the packaging that determines whether a message gets opened, and explores how ego blocks empathy in moments of conflict. The episode ends with a simple, powerful challenge: if you want to elevate your career and relationships, start by becoming a better listener. www.YourHealth.Org
Sales team culture building is what turns sales strategy for B2B into real performance - not tools, not talk, and not one-off initiatives. This episode explores how leaders build organizational culture that actually executes. On the B2B Sales Trends Podcast, host Harry Kendlbacher sits down with Susana Klotz, VP of Global New Client Acquisition at Kaseya, to unpack how high-performing sales teams move from process to performance by obsessing over culture, habits, and the buyer journey. This is a standout conversation from our archive - resurfaced because its lessons remain highly relevant for today's B2B leaders.
Send Catherine a text Message"Participate joyfully in the sorrows of the world. We cannot cure the world of sorrows, but we can choose to live in joy. The warrior's approach is to say 'yes' to life: 'yea' to it all."-- Joseph CampbellHow do you stay engaged with the creative potential of this time? How can you participate to bring something positive, necessary, unprecedented, into our constantly evolving world?These questions are in the forefront of my mind. I'm intrigued by Campbell's emphasis on joy, and the suggestion that joy is part of the "warrior's approach." But I wonder what being a "warrior" might look like and if it's a useful image/role for me. I brought these questions to a Buddhist teaching story called "The Tigress Jataka" and share the story and my reflections in this episode.Thanks for listening and keep the mystery in your life alive...Support the showEmail Catherine at drcsvehla@mythicmojo.comPost a positive review on apple podcasts! Learn how you can work with Catherine at https://mythicmojo.comBuy me a coffee. Thank you!
Culture Building is a topic that is always relevant and today Michael Harrison, the AD at Florida's Ponte Vedra H.S. shares his approach along with a lot more - THIS is The Toolbox Extra on The Educational AD Podcast!
Visit https://teachhoops.com/ for innovative culture-building frameworks, team development resources, and cross-industry leadership insights that help you create championship programs by applying proven principles from successful organizations beyond basketball. In this episode, we explore an unexpected but powerful analogy: what can high school basketball coaches learn from how Starbucks built one of the world's most recognizable brands through intentional culture development, employee experience, and consistency of standards across thousands of locations? This isn't about coffee—it's about understanding how organizations create cultures where people feel valued, standards are maintained without constant oversight, and individual contributors take ownership of collective success because they believe in something bigger than themselves. We break down specific Starbucks principles that translate directly to basketball programs: their obsessive focus on the customer (player) experience rather than just the product (wins), investment in training and development that empowers employees (players) to make decisions within established frameworks, creation of a "third place" culture where people want to spend time beyond functional necessity, standardized systems that ensure consistency while allowing individual expression, and leadership approaches that balance high expectations with genuine care for people's wellbeing and growth. You'll learn how these corporate concepts apply to coaching: creating practice environments where players genuinely want to be rather than just showing up out of obligation, developing leadership systems where captains and role players take ownership without constant coach intervention, establishing program standards (your "recipes") that remain consistent regardless of roster changes, and building a culture where being part of your program means something beyond just playing basketball. This episode provides actionable strategies for applying Starbucks-inspired principles to your basketball program: defining your program's core values as clearly as Starbucks defines their mission statement, creating rituals and traditions that build identity and belonging (like Starbucks' partner beverage policy or green apron), investing in player development beyond basketball skills to show you care about the whole person, establishing quality standards with accountability systems that don't require you to micromanage every detail, and building an alumni culture where former players stay connected and pass down traditions to new generations. We discuss why culture can't be faked or manufactured through slogans—it requires genuine investment, consistent modeling from leadership, and alignment between what you say you value and what you actually reward. Whether you're building a program from scratch, trying to elevate an established team to championship level, or simply looking for fresh perspectives on culture development beyond typical coaching clichés, you'll gain insights from one of the world's most successful culture-driven organizations that translate surprisingly well to the basketball gym. basketball program culture, Starbucks leadership lessons, culture building basketball, basketball team culture development, organizational culture basketball, basketball program standards, culture-driven basketball, team culture strategies, basketball leadership lessons, program identity basketball, basketball culture framework, team belonging basketball, basketball standards consistency, culture building strategies, basketball program traditions, player experience basketball, basketball culture investment, leadership culture basketball, basketball team identity, cross-industry coaching lessons, basketball culture principles, program culture Learn more about your ad choices. Visit podcastchoices.com/adchoices
Norm is just wondering… what exactly were the Cowboys trying to accomplish in New York?After another joyless, mistake-filled loss to the Giants, Norm breaks down a season that somehow managed to be worse than it already felt. From a defense that couldn't stop anything, to penalties, turnovers, and the ever-popular “culture building” excuse, this one had it all—except competence.There's talk of meaningless records, wasted seasons, free-agent decisions, and the haunting image of Jerry Jones sitting alone in his suite, watching it all unravel. Norm finds a few bright spots (yes, there were some), wonders aloud about the future at quarterback, and questions whether this team has any real path back to relevance.Along the way, Mary joins in, sponsors get their due, and Norm shares a very personal—and surprisingly useful—side story that only he could make work in the middle of a Cowboys rant.Another season down. More questions than answers. And as always… Just Wondering.Chapters00:00:00 - Just Wondering What That Was in New York00:00:24 - Sponsor Message: Fluent Financial00:01:23 - Chasing 8-8-1 and Other Pointless Goals00:02:16 - Culture Building and the Brontosaurus Egg00:03:02 - A Defense That Let the Giants Look Competent00:04:05 - Run Stuffers Who Didn't Stuff Anything00:05:30 - Historically Bad Numbers (Yes, Really)00:06:57 - Penalties, Turnovers, and the Ugly Truth00:07:35 - The Few Guys Who Didn't Embarrass Themselves00:08:28 - Jerry Jones, Alone in His Suite00:09:29 - Another Wasted Year and What Comes Next00:10:11 - Sponsor Message: Bob's Steak & Chop House00:11:16 - Senile Purpura, Aging Gracefully, and Full Moon Healing00:12:27 - Sponsor Wrap and Final Thoughts00:12:49 - Thanks for Listening… Still Just Wondering Check us out: patreon.com/sunsetloungedfwInstagram: sunsetloungedfwTiktok: sunsetloungedfwX: SunsetLoungeDFWFB: Sunset Lounge DFW
Join us for an insightful conversation on the critical state of workplace culture and talent retention with Sean D'Arcy, Chief Solutions Officer at Kahoot!. Based on their latest research, we explore a startling paradox: many leaders are burned out, and nearly half would give up their title to feel engaged at work. This lack of manager engagement creates a difficult environment for the newest generation, with almost two-thirds of managers finding Gen Z to be the hardest group to engage. Sean D'Arcy dives deep into the findings on both leader burnout and Gen Z's unique needs, covering generational tensions and the path forward. He discusses how to leverage tools and strategies, including game-based learning, to inject fun, social connection, and psychological safety back into the workplace, turning meetings into interactive discussions and fostering a culture where all employees can thrive. Three Key Takeaways for Workplace Culture and Talent Retention The Engagement Crisis Starts at the Top: Nearly half of leaders would trade their title just to feel more engaged at work, with a third admitting to feeling burned out. This disengagement at the leadership level makes it difficult to effectively engage and retain employees, highlighting a lack of investment in the training and tools managers need to succeed. Gen Z Needs Foundational Skills and Belonging: Gen Z is the most difficult generation to engage, with two-thirds of managers citing them as the hardest group to motivate. They often feel "out of their depth" regarding basic workplace operating systems (like email etiquette and meeting facilitation) and crave more structured, gamified learning and real-time feedback that mimics their prior educational experiences. Furthermore, they value strong relationships and a sense of belonging/psychological safety, which is essential for talent retention. Interactive Learning and Culture Building are the Solution: A key strategy for improving workplace culture and talent retention is integrating interactive, gamified tools to facilitate social connection and effective communication. By turning one-way presentations into engaging discussions, companies can break the ice, democratize participation, and gather real-time analytics to understand where employees need more support. This shift supports the inclusive, feedback-driven culture that Gen Z, in particular, expects. Get the full report at: https://kahoot.com/business/workplace-engagement-report-2025/
(01:15) Takeaways from the NBA Cup (12:30) Are the Knicks the Favorites in the East? (23:20) Knicks vs West Contenders(25:30) Fringe All-Stars(30:15) Which Team Would be Hardest To Resurrect as a GM?(32:00) Latest Chris Paul Report, Importance of Culture Building(37:25) Thoughts on a CP3 Destination(44:00) Austin's Experience as No. 1 Prospect Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
North Carolina football's roster reconstruction is in full swing ahead of the transfer portal opening on January 2nd with the positional needs changing by the the day. Inside Carolina's Greg Barnes and Tommy Ashley discuss the latest transfer portal exits and the need for retention and continuity while Bill Belichick and his staff continue to implement their culture into the program's DNA. The Inside Carolina Podcast network features a wide range of current UNC sports topics, from game previews and instant postgame analysis, to recruiting breakdowns. IC's stable of writers, insiders and analysts -- plus special guests -- comprise each program. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.
Larry Mastropieri is a distinguished real estate broker and entrepreneur, known for achieving over $100 million in annual sales, translating to more than 150 homes sold each year, totaling 2,000 homes in his career. He shares his inspiring journey from overcoming significant health challenges to becoming a top real estate entrepreneur. Highlighting key moments of his life and career, Larry discusses how being diagnosed with autoimmune diseases shaped his resilient mindset and business approach. Despite the hurdles, he has built a thriving real estate empire in South Florida, and in this episode, he dives deep into the mindset and systems that have been pivotal in his success.Larry elucidates on the importance of mindset, consistent effort, and strategic systems that are at the core of his business success. He attributes much of his achievement to his unwavering focus, structured lifestyle, and the ability to leverage past soccer experiences for team-based success in the real estate industry. Larry's dedication to learning from every experience and continuously seeking growth and improvement offers listeners substantial insights into creating a sustainable and prosperous business in real estate. This episode is rich with SEO keywords such as real estate, entrepreneurial mindset, and health challenges, proving essential for anyone looking to delve into high-level business strategy and personal resilience.Key Takeaways:Mindset for Success: Larry Mastropieri emphasizes that a strong mindset and resilience, built from early life challenges, are fundamental to achieving business success.Systems and Structure: As both an engineer and realtor, Larry's focus on creating efficient systems and structures has been crucial to managing and growing his real estate business.Health as a Catalyst: Battling autoimmune diseases, Larry highlights how his health challenges have driven him to maintain a disciplined and proactive lifestyle, enhancing his business focus.Continuous Learning: Larry underscores the value of learning from mentors and coaches, an approach that has guided him to seek new knowledge and practical expertise in real estate.Team and Culture: Building a successful team that shares a relentless work ethic and entrepreneurial spirit is key to scaling and sustaining long-term business growth.Notable Quotes:"The success was helpful, but the failure in that was what really teaches you mindset.""The health issues have created who I am today without question.""We're at this point where we're foundationally built with the systems skills, all that we've learned so much we can scale now.""Just show up. Let's set these big goals and execute on those.""I fit into that hustle culture because we're not here to do the average thing."Connect with Larry Mastropieri:WebsiteInstagramLinkedInConnect with Rudy Mawer:LinkedInInstagramFacebookTwitter
Work-life balance is a myth. Burnout is everywhere. And most leaders are lying to themselves about what it takes to win.In today's Spartan Leadership episode, Josh Kosnick sits down with JM Ryerson — Leadership & Performance Coach, bestselling author, and founder of Let's Go Win — for a candid conversation on authenticity, mindset, culture, and the realities of high-performance living.With over 20 years building elite sales teams and coaching top CEOs, JM breaks down:
In this episode of the Fearless Mindset Podcast, we delve into the importance of security and open communication within organizations. With a record number of elections and global distrust in institutions, security teams must foster collaboration and personal connectivity to build trust and ensure everyone's safety. The discussion covers the challenges of balancing security measures with human interaction, the significance of training programs, and how to manage and mitigate workplace anger effectively. The conversation also delves into the role of emotional intelligence in leadership and the need for comprehensive inside threat analysis to preemptively identify and address potential risks.Key TakeawaysSecurity is about collaboration, trust, and meeting people where they are—not just rules and restrictions.Open, honest conversations about difficult topics (like anger and workplace safety) are essential for a healthy organization.Security professionals should serve as culture-bearers, modeling the values and behaviors they want to see.Emotional intelligence and empathy are critical leadership skills, especially post-COVID.Security knowledge should be shared beyond the workplace to benefit families and communities.Addressing insider threats requires long-term, holistic approaches, not just reactive measures.Notable Quotes"The message is not always guns, guards, gates, lock it down. The message is: how do we work together to collectively secure everyone?""You have to meet people where they are. You can't be a robot.""Collaboration and trust are the foundation of civilization—and we need to get back to that.""Security is a primary culture bearer of what we do here.""Anger is real. It's in your organization. We have to be able to have these conversations and deal with it.""It all starts with you."To hear more episodes of The Fearless Mindset podcast, you can go to https://the-fearless-mindset.simplecast.com/ or listen on major podcasting platforms such as Apple, Google Podcasts, Spotify, etc. You can also subscribe to the Fearless Mindset YouTube Channel to watch episodes on video. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
What if the secret to building a vibrant culture isn't a big initiative—but one meaningful human connection at a time? In this episode, Nicole welcomes leadership speaker, author, and inclusion strategist Justin Jones-Fosu for a rich conversation on The Inclusive Mindset and the everyday practices that make diversity and belonging come alive in our organizations.Together, Nicole and Justin explore the difference between inclusive and exclusion mindsets, why embracing difference creates stronger cultures, and how curiosity, humility, and intentional connection can reshape how we lead.Justin shares powerful stories—from hugging styles to growth mindsets to dancing in Peru—that beautifully illustrate what inclusion can look like in the real world. You'll learn practical strategies like the Power of Three, 1 Meaningful Connection Per Week, and the Circles of Grace Challenge.Get ready for a vibrant, actionable, heart-expanding conversation that will inspire you to look at diversity, belonging, and everyday leadership through a fresh and hopeful lens.Vibrant Highlights:[00:03:26] – The Hug Metaphor for Approaching DiversityJustin explains why our “hug style” reveals how we engage with diversity—and why leaning in with openness creates more meaningful interactions.[00:17:41] – Growth Mindset vs. Fixed Mindset in Inclusion WorkFrom skiing in Vail to falling off bikes, Justin and Nicole unpack how embracing failure and “not yet” thinking transforms our ability to connect across difference.[00:46:13] – The Peru Dance Circle: A Masterclass in BelongingJustin shares his story about Pantera, the dancer who welcomed him into a circle in Lima—illustrating what genuine invitation and inclusion look like in action.Connect with Justin:Justin's books, including The Inclusive MindsetJustin's website: https://workmeaningful.com/Also mentioned in this episode:Mindset: The New Psychology of Success by Carol Dweck Listen at vibrantculture.com/podcast or wherever you get your podcasts!Book Nicole to help your organization ignite clarity, accountability, and energy through her SHINE™ Coaching Methodology.Visit vibrantculture.comEmail: nicole@vibrantculture.comWatch Nicole's TEDx Talk: https://youtu.be/SMbxA90bfXE
In this episode of the Fearless Mindset Podcast, we delve into the importance of leadership and creating a safe, inclusive work culture in security with industry experts. The conversation touches on the critical role of trust, leading during times of crisis, and managing risk in a rapidly changing world. Ludlow and guests share insights from recent events, the evolution of organizational threats, and how to foster a resilient, people-focused company culture.Key TakeawaysLeadership in security is about influencing people and building a culture of care and trust.Modern threats are increasingly internal, not just external, requiring leaders to "read the room" and understand employee well-being.Company culture is critical, especially in times of crisis and disruption; organizations with intentional cultures fare better.Focusing on people, not just operations, is essential for resilience and long-term success.Trust must be built and cannot be assumed; employees need to feel safe, accepted, and part of the mission.Diversity in skills, experiences, and perspectives strengthens organizations.Leaders should empower employees to take ownership of their own security and well-being.Notable Quotes"We focus on people because people matter, and it matters a lot.""You are not going to hit your goals if your people are not there.""We are not taking care of this for them; they are part of the process.""Trust must be built and not assumed from day one.""I'm not here to hire sheriffs, I'm here to hire mayors.""Diversity is not about followers, religions, or converse. It's about skills."To hear more episodes of The Fearless Mindset podcast, you can go to https://the-fearless-mindset.simplecast.com/ or listen on major podcasting platforms such as Apple, Google Podcasts, Spotify, etc. You can also subscribe to the Fearless Mindset YouTube Channel to watch episodes on video. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
This week, I sat down with Dan Barnes, Managing Director of Flourish Hospitality, a learning and development consultancy built on one simple idea: that every moment in hospitality is a chance to help someone grow.Dan's story is one of those brilliant hospitality journeys that started with polishing cutlery and pretending to be a grown-up in a suit and somehow led to building learning cultures across hotels, restaurants and private members' clubs.From Marriott to Edwardian Hotels, Caprice Holdings and now Flourish, Dan's career has been a masterclass in curiosity, creativity, and learning the hard (but hilarious) way.In this episode, Dan and I dive into…How he went from dreaming of being a history teacher to becoming hospitality's go-to L&D guruThe lessons learned from Marriott's graduate scheme (and a haggis-related feedback story you won't forget)His time at Edwardian Hotels, where he built a Food & Beverage Academy and developed “The Service World to Stage” programWhy L&D in hospitality is the only truly positive role in HRThe realities of pre-opening a major hotel and the mantra that kept him saneThe joy (and chaos) of opening Annabel's and running training for 1,500 people at Caprice HoldingsWhy feedback hurts, but silence in a training room hurts moreAnd the beautiful truth that great hospitality isn't an act, it's genuine human connectionDan Barnes Quotes“Learning and development is the one truly positive role where every interaction is positive.”“It doesn't have to be perfect for it to be wonderful.”“If you're good at L&D, you build rapport — which is essentially hospitality skills.”“You can't inspire people on day one with food safety. Orientation should be about joining the journey.”“As long as you're passionate about hospitality, you can find a career anywhere.”Why this episode is worth your timeDan embodies everything great about hospitality learning, heart, humour, and humility.This episode is packed with wisdom for anyone who's ever tried to train, lead, or inspire a team while the fire alarm's going off.It's honest, it's funny, and it's full of lessons about resilience, storytelling, and why you should always leave space for people to find their own answers.Show PartnersA big shout out to Today's show partner, RotaCloud, the people management platform for shift-based teams.RotaCloud lets managers create and share rotas, record attendance, and manage annual leave in minutes — all from a single, web-based app.It makes work simple for your team, too, allowing them to check their rotas, request holiday, and even pick up extra shifts straight from their phones.Try RotaCloud's time-saving tools today by heading to https://rotacloud.com/philThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy
This week co-host Naomi Titleman connects with Alex Suchman who is CEO & Co-founder of Barometer XP – a culture measurement and adjustment company.In this episode they talk about how companies can leverage play to build cultures that can adapt to the new world of work.You can learn more about Alex's work here:https://www.barometerxp.comAnd you can follow her on LinkedIn here:https://www.linkedin.com/in/alexandrasuchman/You can sign up for Barometer XP's next open games session here:https://us06web.zoom.us/meeting/register/rALBZsVPQkm8EwwFedktHA#/registrationDon't forget …To sign up for our monthly newsletter foHRsight at http://www.futurefohrward.com/subscribe.Follow us on LinkedIn:Mark - www.linkedin.com/in/markedgarhr/Naomi - www.linkedin.com/in/naomititlemancolla/future foHRward - www.linkedin.com/company/future-fohrward/And on Instagram - www.instagram.com/futurefohrward/Support the show
As the end of the year approaches, it's tempting to push for maximum productivity, rush through holiday celebrations, and then collapse in a heap on Christmas Eve and call it done.But I want to challenge that. In this week's episode, I'm talking about the power of celebration, why your team party isn't just a party, but a culture-building strategy disguised as fun.I share stories from my own salons, where what started as a Christmas party evolved into something far more meaningful, a night of reflection, recognition, and connection. You'll hear why celebrating your people is one of the smartest leadership moves you can make, and how simple, intentional gestures can anchor your team culture for the year ahead.So before you dive into 2026 planning, hit pause, listen in, and get inspired to make this year's celebration something your team will never forget and set your salon up for the year ahead.IN THIS EPISODE:[01:07] Why the end of the year matters for reflection and gratitude[02:00] The evolution of my salon's Christmas parties[03:13] Turning parties into powerful culture-building moments[04:42] The importance of team culture and belonging[06:13] Creating in-house awards and recognising achievement[07:52] Praise, purpose, and progress, what people crave at work[08:25] Building culture through moments, not KPIs[10:18] A framework for planning your end-of-year celebration[11:17] Creative salon award ideas to strengthen connectionWant MORE to help you GROW?
What if the fastest way to unlock performance isn't to lead louder, but to host better? We sit down with best-selling author Steve Fortunato to rethink leadership through the lens of hospitality—not the restaurant kind, the human kind. Steve reveals why so much “look at me” leadership creates a vicious cycle of entitlement, and how the host mindset flips the script to “look at you,” building trust, engagement, and shared ownership.We dig into three practical principles you can apply today. First, speak the good: start by changing the inner voice you lead from, then actively name strengths in colleagues, clients, and your company to counter negativity bias and build momentum. Second, honor the other: elevate dignity with real curiosity, mine for the gold, and apply what you learn through personalized recognition, better questions, and tailored support. Third, earn respect, don't expect it: stand in their shoes to understand pressures and constraints, and pursue reconciliation when things go wrong so relationships are restored, not just transactions.Throughout the conversation, Steve connects leadership and hospitality with vivid stories: power dynamics that make customers feel “lucky to be here,” the ecosystem of value that requires giving before getting, and how small hosting rituals—clear openings, inviting voices, pronouncing names right, closing loops—quietly transform culture. We close with a simple loop to keep you improving: celebrate what worked, then pick one thing to refine next time. If you're ready to trade performative heroics for meaningful hosting, this one will change how you run meetings, lead projects, and serve customers.
In this episode we sat down with one of the creators of Cool Culture, Guido Diaz, for an incredible conversation. We discussed the purpose of starting their wellness club and how they've built such a large community in a short period of time. Also, we dive into the behind the scenes of making their events and all the hoops they had to jump through. We even put a "cool counter" on this episode just so you know how "cool" it actually is. Tons of free game and entrepreneurship advice in this one that you don't want to miss!Follow Cool Culture on social media @coolculturejax and if you're in the 904 make sure you check out one of their events for yourselfPATREON LINK: patreon.com/ogsessionsSHOP: ogsessions.comFOLLOW USInstagram: @ogsessionspodX: @ogsessionspodTikTok: @ogsessions
Tulane Football Head Coach Jon Sumrall joins The Next Round to discuss the Green Wave's 2025 season, why every Tulane game seems to go down to the wire, and how his team continues to find ways to win. Coach Sumrall also shares insights into his coaching philosophy, including lessons he's taken from coaching greats like Nick Saban, and his thoughts on the fast-spinning college football coaching carousel. The conversation dives deep into leadership, player development, and the mindset that's helped Tulane Football stay among the most consistent programs in the Group of Five. Coach Sumrall gives his unfiltered perspective on what it takes to build a winning culture and how Tulane continues to compete with some of the best teams in college football. If you're a fan of college football, Tulane Football, or love hearing from some of the game's sharpest coaches, you won't want to miss this interview!
When Dr. Lona sits down with Dr. Carla, the focus is clear: if you want more A-players on your team, start by being one. Together they break down the simple habits that set the tone for high standards including showing up on time, leading with energy, and making decisions from data instead of emotion. You'll hear how to protect your mornings, reset when you drift, and keep your mission alive so your team feels it too.Discover how to build and keep A-players for the long haul. They share how to hire for mission alignment and energy, use observation days to confirm fit, and create weekly training so growth never stops. With a balance of heart and metrics, Dr. Lona and Dr. Carla show how to lead teams that love to win together and stay for the vision they're helping build.Key Highlights01:55 – Learn how your personal standards set the ceiling for your team's performance.04:45 – Discover the daily habits that keep you leading with calm, focused energy.06:10 – Find out how to reignite your motivation when the mission starts to fade.07:05 – Hear how balancing empathy and accountability drives lasting results.07:41 – Understand how to spot alignment in interviews before making a hire.09:41 – See what small cues reveal whether someone is truly an A-player.10:25 – Explore why diversity in strengths—not sameness—creates stronger teams.13:00 – Learn how clear values and shared vision keep top performers engaged.13:51 – Discover how to build a rhythm of training that fuels consistent growth.14:49 – Find out how to keep your team inspired with hands-on learning and fun. Resources MentionedTo schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcastTo schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcastLearn more about the Remarkable CEO Podcast: https://theremarkablepractice.com/podcast
Fertility, startups, and fitness are the three forces reshaping how entrepreneurs build in their lives and businesses. In this special episode with our VIP Mastermind guests, Courtney Saye, founder of the Functional Fertility Clinic, who helps couples conceive by addressing root-cause health issues, Sarina Virk Torrendell, startup advisor and founder of Seed28, who helps early stage companies launch and scale with precision, and Ashley Ansuini, founder of The Good Place Pilates, who is building inclusive, high-performing fitness studios. We dive into functional medicine breakthroughs for reproductive health, go-to-market strategies that position startups to win, and the culture-building habits that make businesses thrive. Tune in to learn how purpose-driven founders are creating impact, profitability, and legacy in totally different industries. This episode is part of a sponsored collaboration, brought to you in part by today's guests. Check out our Sponsors: SKIMS - I finally tried SKIMS and I get all the hype. Shop SKIMS Fits Everybody collection at SKIMS.com and let them know we sent you in the dropdown after checkout. Brevo - the all-in-one marketing and CRM platform designed to help you connect with customers and grow your business. Get started for free today - go to www.brevo.com/happy Blinds.com - Blinds.com makes it easy to get the designer look without the showroom markups. Get an exclusive $50 off when you spend $500 or more with code EARN at checkout. Shopify - Try the ecommerce platform I trust for Glōci, Sign up for your $1/month trial period at Shopify.com/happy Headway - the #1 daily growth app that delivers key insights from the world's best non fiction books in bite sized 15 minute reads and audio. Save 25% off when you go to makeheadway.com/happy. Airbnb - Start making money by listing your home on Airbnb with an experienced Co-host, find a co-host at airbnb.com/host HIGHLIGHTS 00:00 How do you help couples achieve pregnancy through functional fertility? 03:00 How gut health issues and yeast overgrowth block conception. 09:45 The profile of driven entrepreneurs and why stress impacts fertility. 14:30 The top five factors that sabotage conception. 16:15 Courtney's free course on the Functional Fertility method. 19:30 Sarina's journey from early Postmates to Apple, Meta, and Amazon. 22:00 Lessons on solving the “cold start problem” when building marketplaces. 25:30 What most founders get wrong about go-to-market strategy. 30:45 The mindset shift from operator to founder. 34:00 How do you balance being a founder while raising two young kids? 37:00 What are the startup trends in AI, lean teams, and building in public? 41:15 Why running a physical studio is harder than an online business. 43:45 The biggest risks and rewards of signing a lease. 48:00 How to train staff to see clients as more than just customers. 51:30 Why Pilates instructors need 450+ hours of training. 01:00:00 Advice to anyone intimidated by Pilates. RESOURCES Get Courtney Saye's FREE Course HERE! Learn more about Sarina Virk Torrendell and Seed28 HERE! Experience Ashley Ansuini's The Good Place Pilates in Las Vegas HERE! Join the 30 Day Audacity Challenge HERE! Join the most supportive mastermind on the internet HERE! Check out our FREE 90-Day Business Blueprint HERE! Listen to my free SECRET PODCASTS SERIES - Operation: Rekindle This B*tch Get glōci HERE Use code: HAPPY at checkout for 25% off! FOLLOW Follow me: @loriharder Follow Chris: @chriswharder Follow glōci: @getgloci Follow Courtney: @courtneylsaye Follow Sarina: @withsarina Follow Ashley: @_ashleysue_
Key TakeawaysFinding conviction when the market says no. SOCi was built for multi-location brands that initially rejected the idea of managing thousands of local pages. Afif explains how he stayed the course, found early adopters, and survived until the market caught up.Scaling through pressure cookers. Hyper-growth exposed broken systems, forced painful pivots, and required letting go of two-thirds of sales opportunities to improve retention.Customer success over sales growth. Afif shares why focusing on customer success—hiring seasoned leaders and building award-winning CS systems—was the key to sustainable expansion.Applied AI in marketing. Beyond generative content, SOCi is developing “applied AI” to manage end-to-end marketing workflows across thousands of locations, giving teams back thousands of hours.Culture as scalable DNA. SOCi's values—Selflessness, Overachievement, Customer Centricity, and Innovation—guide hiring, recognition, and leadership at every stage of growth.Leadership principles. Hire people better than you, empower them, and balance founder involvement with trust. Culture will evolve as you scale, but clarity of values keeps the organization aligned.Why ListenWhether you're an early-stage founder or leading a growth-stage team, this conversation is a masterclass in resilience, strategy, and culture-driven leadership. Afif's journey shows how to navigate rejection, make data-driven pivots, and build software—and teams—that scale.
Send us a textRunning an agency in 2025 comes with unexpected pressure, stalled growth, and personal setbacks.This video shares a behind-the-scenes look at team building, burnout, and making tough leadership calls.Topics include internal structure, DTC services, team misfires, and mindset challenges at the executive level.Your company can't grow if you're the bottleneck, get help building a team that runs without you: https://bit.ly/4jMZtxuWatch these videos on YouTube: From 0 to 100k a Month - Jeffrey I Valen Testimonial of My Amazon Guy: https://www.youtube.com/watch?v=2gNhMGzr6ZI&list=PLDkvNlz8yl_ZKCwqsFEaR0fm37L6yabg4&index=2$87 Spend $1000 Monthly Revenue with PPC Hack, Coaching Testimonial of My Amazon Guy: https://www.youtube.com/watch?v=atTQQqV9TeE&list=PLDkvNlz8yl_ZKCwqsFEaR0fm37L6yabg4&index=1-----------------------------------------------Stop relying only on Amazon, download the DTC Growth Stack and build a brand that's truly yours: Stop wasting ad spend. Grab the PPC guide that actually drives results: https://bit.ly/4lF0OYXRank higher and sell faster, get the SEO tools built for real growth: https://bit.ly/3JyMDGoBe ready before problems hit, download the kit every brand should have: https://bit.ly/4maWHn0Timestamps00:00 - Why Content Creation Is Hard Today 00:21 - Physical Transformation Journey 01:26 - Mental Burnout and Divorce Struggles 02:14 - Success and Struggles in Delegation 03:18 - Making a Non-Salesperson Lead Sales 04:20 - Founder Sales Advantage and SOP Sales 04:48 - Jenga Strategy and Company Static Phase 05:59 - Feeling Like the Company Runs Without the CEO 06:27 - Motto: Leveling Up to Accelerate Prosperity 07:01 - Meeting 63 Employees in Cebu 07:38 - Smile Campaign for Employee Wellness 08:22 - Push-Up Challenge and Culture Building 09:17 - Strong Executive Team with Setbacks 10:02 - Challenges Managing the IT Department 11:11 - $2.6M Software Mistake and Lessons Learned 11:38 - Gamifying Company Culture (Failure) 12:46 - Ranking #1 for “Amazon Agency” 13:20 - GEO vs SEO and AI Search Optimization 13:35 - DTC Service Expansion Beyond Amazon 14:45 - Reputation and Review Strategy 15:59 - Motivation: Controlling Thoughts, Not Just Tasks 16:45 - Asking Viewers for Content Ideas----------------------------------------------Follow us:LinkedIn: https://www.linkedin.com/company/28605816/Instagram: https://www.instagram.com/stevenpopemag/Pinterest: https://www.pinterest.com/myamazonguys/Twitter: https://twitter.com/myamazonguySubscribe to the My Amazon Guy podcast: https://podcast.myamazonguy.comApple Podcast: https://podcasts.apple.com/us/podcast/my-amazon-guy/id1501974229Spotify: https://open.spotify.com/show/4A5ASHGGfr6s4wWNQIqyVwSupport the show
Join us for an insightful episode of The Exit Is Now podcast as Scott Snider welcomes Rebecca Davis to the studio. In this conversation, Rebecca shares how her clinical background informs her work with business leaders, helping them address burnout, boundary-setting, and culture misalignment head-on. They explore why leadership health is foundational to company value, how culture issues show up in due diligence, and what business owners can do today to prepare both themselves and their teams for the future.Want to learn more? Go to: https://linktr.ee/theexitplanninginstituteConnect with Scott: https://www.linkedin.com/in/scott-snider-epi/============================================SUBSCRIBE TO THE PODCAST:Apple Podcasts: https://podcasts.apple.com/us/podcast/exit-is-now-plan-accordingly-with-scott-snider/id1663050204Spotify: https://open.spotify.com/show/0iXzdvQN1ApWPOk3rVytFR============================================CONNECT WITH SCOTT ON SOCIAL MEDIA YouTube: https://www.youtube.com/channel/UC_Eh7TfhJHKRa5uc5R0uRgAFacebook: https://www.facebook.com/Exit-Planning-Institute-608403729259835Website: https://exit-planning-institute.org#ExitPlanningInstitute #ScottSnider #Podcast============================================About Scott:Scott Snider is the President of the Exit Planning Institute (EPI) and the Operating Partner of Snider Premier Growth, a small family investment company. At EPI, Scott is responsible for the strategic direction of the organization along with overseeing the company's operations and chapter development. Since joining EPI, Scott has expanded the organization regionally, nationally, and globally, providing a transformational educational experience to advisors from all specialties across the globe.Scott Snider is a nationally recognized industry leader, growth specialist, and lifetime entrepreneur. Two of Snider's biggest talents: market penetration and rapid growth strategies. As the operational and strategic leader of EPI, Snider thrives on helping advisors learn how to educate clients, achieve market distinction, and deliver real results.
Episode NotesTaylor Austin explains why roles should be owned, not just filled.How to bring your full personality into your work without apology.Why being the calm in chaos makes you a better leader and teammate.Practical ways to foster creativity instead of waiting for permission.Why people must always come before processes.The ripple effect of leaving people better than you found them.How integrity lives or dies on follow-up and follow-through. www.YourHealth.Org
Send us a text!In this episode Tate and Ethan review Steve Wilkins' book "Face to Face" on the topic of intentional hospitality and Christian friendship.This is an often overlooked skill and practice in the church today, and one that must absolutely be recovered. A thick culture is built through deep friendships and deep friendships are built through the aggressive pursuit of hospitality.How can we better cultivate true friendships, and what are the practical ways that we can make our homes and lives welcoming places to be?This episode's Headline Sponsor is: Lux Coffee Company; Caffeinating the New Christendom with artisan roast coffee. Get 15% off your coffee with code "NCP15". https://luxcoffee.co/Fuel your training with Mt. Athos — The path to peak performance. https://athosperform.com/Be prepared. Be armored. Get your American-made body armor from Armored Republic at ArmoredRepublic.comTalk to Joe Garrisi about managing your wealth with Backwards Planning Financial. https://www.backwardsplanningfinancial.comBuild bold and beautiful branding for the Kingdom with Resurrection Design Co. https://resurrectiondesign.co/workSmall batch, hand-poured candles. Welcome to the resistance. https://resistancecandles.com/Support the show
This episode with Father Rob Jack, Dr. Jennifer Roback Morse explores the Midwest Catholic Family Conference in Wichita, Kansas—a vibrant, family-centered gathering that has been thriving for over 25 years. It highlights the unique atmosphere of faith-filled fellowship, the importance of programs that serve every age group, and the inspiring commitment of clergy, laypeople, and volunteers working together. The program also features highlights from three talks, including a special presentation on how parents can respond with truth and compassion to gender ideology, along with powerful stories from families, including testimonies of hope and conversion.
Welcome to a special bonus episode of Beats, Vines & Life, where host MJ Towler takes us deep into the world of passion-driven winemaking and the lifestyle that surrounds it. Broadcasting live from a secret spot in Northern California, MJ sits down with Michael Evans, the founder of The Vines, and Wright Lassiter, a dedicated member, entrepreneur, and renowned wine collector. In this engaging bonus episode, you'll hear how a two-week trip to Argentina turned into a life-changing adventure for Michael, leading to the creation of a sprawling 900-acre winemaking community where over 350 owners—including Wright—craft their own unique wines. Listeners will be inspired by Wright's journey from his first taste of wine in Alabama to blending international vintages and launching family-dedicated wine labels that honor heritage and celebrate the joy of sharing. Together, MJ, Michael, and Wright peel back the curtain on the global wine lifestyle—from intimate, seven-hour dinners featuring rare bottles and good company, to building one of South America's top resorts and bringing winemakers together from around the world. Whether you're a music fan, a connoisseur of fine living, or just passionate about life's richest experiences, this episode delivers an inside look at how beats, vines, and a zest for life come together to create unforgettable moments. Tune in and get ready to be inspired by these true mavericks of wine, travel, and culture.For more information about The Vines Resort & Spa click the link!Follow The Vines Resort & Spa on IG!For more information about Lassiter Family Vineyards click the link!Follow Lassiter Vines on IG!____________________________________________________________Until next time, cheers to the mavericks, philosophers, deep thinkers, and wine drinkers! Subscribe and give Beats Vines and Life a five-star review on whichever platform you listen to.For insider info from MJ and exclusive content from the show, sign up at blackwineguy.comFollow MJ @blackwineguyFollow Beats Vines and Life @beatsvinesandlifeThank you to our sponsor, The Conaway Fund. The Conaway Fund is a philanthropic initiative under The Prosperity Foundation that enables donors to contribute to a fund supporting various causes, including scholarships, nonprofit organizations, schools, and families facing financial challenges. Donors can recommend where the funds should be directed, providing a flexible way to make a positive impact in communities. The Conaway Fund embodies the spirit of giving and community support, aiming to create a lasting impact through strategic philanthropy.For more information, go to The Conaway Fund, and please donate! Hosted on Acast. See acast.com/privacy for more information.
Slappin' Glass sits down this week with Coach, Author, and Leadership Development Consultant from Centerville HS in Ohio, Brook Cupps. In this terrific conversation the trio dive into Coach Cupps' thoughts on the power of story in building culture, accountability partners, and discusses role clarification in motion offense, and teaching players to be anti-fragile during the always fun "Start, Sub, or Sit?!"To join coaches and championship winning staffs from the NBA to High School from over 60 different countries taking advantage of an SG Plus membership, visit HERE!
From 'Take Command' (subscribe here): Commanders Minicamp has come and gone and Day 3 featuring the emphasis on soft skills like the Team Family BBQ and practice in front of hundreds of local high school coaches ... Logan and Craig break down why these activities are so important for team building and how Logan has more of an appreciation for them since his career ended To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices
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