The Truth About Dentistry

As a practice owner, I've learned that caring deeply about your work is only part of the equation—getting your team aligned with that same level of purpose is where the real magic happens.In this episode, I'm diving into what's helped me build a team that's not just skilled, but genuinely connected to the mission of our practice. I'll share lessons I've learned (sometimes the hard way) about communicating vision, setting clear expectations, and creating a culture where people want to go above and beyond—not because they have to, but because they believe in what we're building together.Here's what I'll be diving into:How your energy, tone, and daily habits set the tone for your entire teamWhy having the right people on the bus matters more than trying to motivate the wrong onesThe practical shifts that helped me move from managing people to inspiring them

In this episode, I'm breaking down why offering sleep apnea treatment is one of the smartest and most impactful additions a general dental practice can make.As GPs, we see the signs of sleep-disordered breathing every day—wear facets, scalloped tongues, narrow arches, chronic fatigue—but too often we miss the opportunity to intervene. Treating sleep apnea not only improves patient health and quality of life, it can elevate your role as a provider, diversify your services, and add a new revenue stream without adding major complexity.Key Takeaways:How to recognize airway issues during everyday dental examsThe clinical and business value of integrating oral appliance therapyWhy sleep medicine is a natural extension of modern general dentistryIf you're looking to grow your practice in a meaningful way, this episode is for you.Follow along @drpeggybown or reach out at peggy@smilesbybown.com—I'd love to hear how you're thinking about airway in your practice.

Over the years, I've learned that one of the most powerful assets in my practice isn't a piece of equipment — it's my hygienist. In this episode, I'm sharing how I've turned hygiene appointments into one of the most effective ways to build trust, boost case acceptance, and truly elevate the patient experience. If you're not already seeing your hygienist as your secret weapon, you're missing a huge opportunity.3 Key Takeaways:How I coach my hygienist to move beyond “just a cleaning” and step into a diagnostic mindset.The communication strategies we use to introduce treatment confidently and collaboratively.What systems we've put in place so patients feel heard, educated, and ready to move forward — before I even walk into the room.This is one of the biggest mindset shifts that helped me grow a modern, patient-centered practice — and I hope it does the same for you.Follow me on Instagram @drpeggybown or reach out directly at peggy@smilesbybown.com.

In this episode of The Truth About Dentistry, we're joined by dental communication expert Laura Cafik-Martin to talk about how to confidently guide patients toward treatment—without ever feeling pushy or salesy.We dive into how the magic happens when patients co-discover their dental conditions, how to identify the dominating buying motive, and why helping patients pay closer attention to their teeth outside the operatory is key to long-term case acceptance.3 Key Takeaways:✨ How to guide patients into co-discovery rather than telling them what they need✨ What "dominating buying motive" means—and how to uncover it✨ Ways to help patients see the value of treatment, even if they say “not yet”Follow us on Instagram @drpeggybownQuestions or guest suggestions? Email us at peggy@smilesbybown.com

In today's world, patients don't just want great dentistry—they want to understand it. In this episode of The Truth About Dentistry, I break down how leveraging technology can revolutionize the way you educate patients, leading to higher case acceptance, better patient trust, and a stronger brand presence both in and out of the office.

In this Marketing Moments episode, we're diving into one of the most powerful tools for growing your practice—Google reviews!

Making the switch to a non-assignment model in your dental practice can feel daunting, but with the right approach, it can be a game-changer for both your team and your patients. In this episode, we break down our experience going non-assignment—what worked, what didn't, and how we refined our approach along the way.Key Takeaways:✔️ How to confidently explain non-assignment to new patients over the phone without scaring them off✔️ Strategies for handling larger treatment plans and patient concerns about big investments✔️ The biggest lessons we learned in our transition—what we did well and what we'd do differentlyTune in for an honest discussion on the challenges and wins of going non-assignment, plus practical tips to help you implement it smoothly in your practice!

Dentistry can take a serious toll on your body over time, but it doesn't have to. In this episode of The Truth About Dentistry, we dive into the physical demands of the profession and share practical strategies to safeguard your health. Discover ergonomic tools, equipment upgrades, and simple adjustments you can make today to reduce strain, improve posture, and extend your career without chronic pain. Key Takeaways: Essential ergonomic tools every dentist should consider. Small daily habits that make a big difference in physical well-being. How to set up your workspace to prevent long-term stress on your body. Tune in to invest in the most important tool in your practice—your health.

In this episode of The Truth About Dentistry, I explore why GP dentists should consider offering Invisalign in their own practices. From increasing patient retention to addressing critical oral health concerns in children, Invisalign can be a powerful tool for both patient care and practice growth. Tune in as I break down the benefits, challenges, and strategies for success. Takeaway Messages: Discover how Invisalign can help you grow your patient base and enhance long-term relationships. Learn why Invisalign isn't just for cosmetic cases—early intervention can make a big difference in young patients with snoring, breathing issues, or significant dental wear. Find out why offering Invisalign can be a profitable and rewarding addition to your practice with the right approach. Get in Touch:I'd love to hear your thoughts, questions, or ideas for upcoming episodes! Send me a message on Instagram at @drpeggybown or email me directly at peggy@smilesbybown.com. Let's keep the conversation going!

Welcome to the first episode of The Truth About Dentistry for the new year! We're kicking things off with a deep dive into goal setting—both for personal growth and practice success. From building physical balance and mental clarity to refining your consultations and marketing strategies, this episode is packed with actionable tips to help you start the year strong. Whether you're looking to improve patient outcomes, boost your Invisalign case acceptance, or just feel more aligned in your day-to-day, this episode is for you. 3 Key Takeaways: How setting and tracking personal goals (like balance, flexibility, and mindfulness) can lead to greater professional fulfillment. Simple ways to audit your consultation process to improve case acceptance rates and patient trust. Why consistency in marketing is key and how to use referral tracking to measure success. Be sure to download the attached PDF for detailed exercises, metrics, and tools to help you stay on track with your goals this year. CLICK HERE TO DOWNLOAD YOUR PDF

It's that time of year again! In this annual tradition, I'm sharing my 10 favorite things from 2024—both dental and personal. From standout products and technologies to memorable moments and personal growth highlights, this episode is packed with reflections and inspiration. Join me for a fun and insightful look back at a year full of progress and discovery! Get in Touch:I'd love to hear your thoughts, questions, or ideas for upcoming episodes! Send me a message on Instagram at @drpeggybown or email me directly at peggy@smilesbybown.com. Let's keep the conversation going!

In this end-of-year episode of The Truth About Dentistry, Quincy and I reflect on the wins, challenges, and game-changing insights that defined 2024. From refining marketing strategies to prioritizing team morale and personal well-being, this episode is packed with actionable advice for dentists looking to level up their practice in 2025. Join me as I share inspiration and practical tips to help you start the new year on the right foot! Takeaway Messages: Consistency breeds results: Implementing consistent marketing efforts like ongoing email campaigns and multi-day Invisalign events proved far more effective than one-off approaches. Staying visible keeps your pipeline full and patients engaged. Happy teams, thriving practices: Prioritizing team outings and morale boosts doesn't just improve workplace culture—it directly impacts patient experiences and retention. Systems drive success: A robust follow-up system ensures no patient slips through the cracks, keeping chairs filled while fostering trust and loyalty with existing patients. Get in Touch:I'd love to hear your thoughts, questions, or ideas for upcoming episodes! Send me a message on Instagram at @drpeggybown or email me directly at peggy@smilesbybown.com. Let's keep the conversation going!

How do you tell patients something they don't want to hear without making them dread coming back? In this episode, we'll explore proven strategies for delivering difficult news while maintaining trust, clarity, and hope. Whether it's a major treatment plan or a surprising diagnosis, learn how to handle these conversations with confidence and care. What you'll learn: How to set the stage for trust before tough conversations. Why it's essential to walk patients through the process rather than rush into the diagnosis. How engaging patients in their own narrative can make them feel more informed and less fearful. Leave your patients with not just the facts but also a path forward that builds their confidence in you as their trusted provider. If YOU have ideas for a podcast or would like to get in touch with me about 1-on-1 coaching, DM me on instagram @drpeggybown or send me an email to peggy@smilesbybown.com.

In this episode, we explore the top three clinical skills that can elevate your practice and amaze your patients immediately. From delivering painless injections to mastering occlusion and addressing airway health, I'll share actionable tips that you can start using today to create unforgettable patient experiences. Topics Covered: Painless Injections: Techniques to deliver numbing with zero discomfort. Occlusion Mastery: Why bite alignment matters and how to resolve common issues effectively. Airway Awareness: Identifying and managing airway concerns for better patient outcomes. Tune in to learn how these skills can set you apart as a clinician patients rave about! Connect with me:

In this episode of the podcast, we're tackling the vital issue of work-life balance for dentists. Being a dentist can mean balancing clinical responsibilities, patient care, and administrative work, often leaving little room for personal time. We'll share essential strategies to help you separate your professional life from your personal time, allowing you to thrive both at work and home. Key takeaways include: Start Commitments for Accountability: Engage in activities that require your presence to break away from work. Set Boundaries Around Work Hours: Define specific work hours, even when working from home, to protect your personal time. "Brain Dump" for Mental Clarity: Share your thoughts with colleagues in a structured way that respects everyone's downtime. Don't miss these insights that can transform your work-life balance! For more information or to suggest topics, connect with us on social media @drpeggybown or email peggy@smilesbybown.com.

Join us in this episode as we explore simple yet effective strategies to elevate your online presence and engagement. Discover how making small changes can lead to significant impacts on your brand. Key Points: Authentic Imagery: Learn why using familiar faces instead of stock images can build trust and connection with your audience. Engagement Techniques: Discover the importance of responding to comments and reaching out to new followers to foster community. Effective CTAs and Promotions: Understand how clear calls-to-action and leveraging email promotions can drive participation and enhance your visibility. Tune in to transform your social media strategy! Connect with us! Instagram: @drpeggybown Email: peggy@smilesbybown.com

In this episode, we dive into the 3 key factors that often hold patients back from proceeding with dental treatment: Fear, Finances, and Family Responsibility. We break down each of these barriers and share the practical strategies we use to help our patients overcome their concerns, enabling them to receive the care they need. Whether it's easing patient anxiety, discussing financial options, or helping them navigate their own hang-ups, you'll find actionable tips for your practice. Stay connected with us for more insights:

HABITS. Forming healthy habits is one of the hardest and best things you can do for yourself! And these are my top ten that have improved my life and made me a healthier and more productive person. If you have any habits that have changed your life, please share them with me by email at peggy@smilesbybown.com or DM me on instagram! IF YOU want a DEEPER DIVE, we have just the thing!  We have recently launched our 6 Module Modern Dentist Challenge!  Here we provide more insight into ALL the systems I use at my office and how we make it happen. For more info, Click HERE!   As always, I would LOVE and appreciate if you would RATE and REVIEW this podcast and don't forget it TAG me @drpeggybown on IG and please remember to hit the FOLLOW button!  Peggy xox

Welcome back to this 2 part mini series where I try and save you from making mistakes in your career that will ultimately lead to unhappiness and stress in your work life! GET $550 OFF OUR MARKETING COURSE FOR THE MONTH OF JUNE! Click ⁠⁠⁠HERE⁠⁠⁠ to gain access to tons of advice and templates to kickstart your online marketing! As always, I would LOVE and appreciate if you would RATE and REVIEW this podcast and don't forget it TAG me ⁠⁠⁠@drpeggybown ⁠⁠⁠on IG and please remember to hit the FOLLOW button!  Peggy xox

Reflecting on my last 25 years in dentistry, I can tell you there are many mistakes that I have made. And my hope is that maybe by sharing my mistakes, I can help you avoid making the same! Next week I will be back with Lessons I've Learned! GET $550 OFF OUR MARKETING COURSE FOR THE MONTH OF JUNE! Click ⁠⁠HERE⁠⁠ to gain access to tons of advice and templates to kickstart your online marketing! As always, I would LOVE and appreciate if you would RATE and REVIEW this podcast and don't forget it TAG me ⁠⁠@drpeggybown ⁠⁠on IG and please remember to hit the FOLLOW button!  Peggy xox

What I hear from dentists time and time again is that they want to do social media, they know it is important, but they just don't have time. And I'm here to tell you that that is an excuse not to try. When you think about these 5 tips, you will realize that it doesn't need to be a huge amount of effort, and it can actually be enjoyable! Today we will discuss: Defining your boundaries and deciding what content you can make so that you know what to film. Letting go of perfectionism! How to make social media a HABIT. GET $550 OFF OUR MARKETING COURSE FOR THE MONTH OF JUNE! Click ⁠HERE⁠ to gain access to tons of advice and templates to kickstart your online marketing! As always, I would LOVE and appreciate if you would RATE and REVIEW this podcast and don't forget it TAG me ⁠@drpeggybown ⁠on IG and please remember to hit the FOLLOW button!  Peggy xox

Back in 2021 we reviewed our first year using Dental Monitoring and what we loved about it. Now, 4 years of using Dental Monitoring later and we are still so happy with the decision to implement this product. We have learned lots over the last 4 years and we wanted to share this with you today. Together we will discuss: The benefits to your practice to implement Dental Monitoring. Mistakes we've made and how you can avoid making the same. Pro-tips to best practices. IF YOU want a DEEPER DIVE, we have just the thing!  We have recently launched our 6 Module Modern Dentist Challenge!  Here we provide more insight into ALL the systems I use at my office and how we make it happen. For more info, Click HERE!   As always, I would LOVE and appreciate if you would RATE and REVIEW this podcast and don't forget it TAG me @drpeggybown on IG and please remember to hit the FOLLOW button!  Peggy xox

Hello everyone! In today's throwback episode, we are throwing it way back to 2021 when we had only been using Dental Monitoring for a little less than a year. This will set the stage for next week's episode where we do another update now having been using the product or almost 4 years! Incorporating DM into my Invisalign workflow that has made a major positive impact in my ability to care for more patients, scale my case load and more effectively provide a level of care that is modern, and rewarding, for all parties.  Don't forget to subscribe to make sure you don't miss any future episodes! //// Email: peggy@smilesbybown.com Ig: @drpeggybown https://dental-monitoring.com/

One of the questions I get asked frequently is "How did you make the switch from GP to Cosmetic dentist?". And the truth is, there was no rule book on how to make this switch. But through my trial and error, I feel I know exactly what changes brought me to this point of my career. And now through this podcast and my Modern Dentist courses, I hope I will be able to share my journey and insights to help you have a more meaningful and passionate dental career. In today's episode we discuss: The importance of marketing your work and how. Scheduling your chair to accomodate cosmetic patients. Continued education to bolster your skills. IF YOU want a DEEPER DIVE, we have just the thing!  We have recently launched our 6 Module Modern Dentist Challenge!  Here we provide more insight into ALL the systems I use at my office and how we make it happen. For more info, Click HERE!   As always, I would LOVE and appreciate if you would RATE and REVIEW this podcast and don't forget it TAG me @drpeggybown on IG and please remember to hit the FOLLOW button!  Peggy xox

As Dr. Bob Barkley once said in the 1970s, "The goal of dentistry is to make the patient worse at the slowest possible rate". Dentistry is not a perfect science. Any time we have to touch a tooth, all we are doing is slowing down a train already in motion. So the #1 mistake you can make as a dentist is to be a bad communicator. You will always fail someone's expectations IF you haven't properly managed them. This podcast is my letter to anyone who needs to hear this, and can hopefully save them from learning the hard way as many dental professionals do. Have you ever wanted to try your own team TRAINING DAY, but not sure where to start?  Grab our FREE Amazing Race Starter Pack for templates and topic ideas to get your team motivated!  Click the LINK HERE! IF YOU want a DEEPER DIVE, we have just the thing!  We have recently launched our 6 Module Modern Dentist Challenge!  Here we provide more insight into ALL the systems I use at my office and how we make it happen. For more info, Click HERE!   As always, I would LOVE and appreciate if you would RATE and REVIEW this podcast and don't forget it TAG me @drpeggybown on IG and please remember to hit the FOLLOW button!  Peggy xox

As dentists, we know that we can only be as strong as our team. So making sure we take the time to come together and reconnect on the clinic's on-goings is such a vital role to a healthy business. And I really feel that our team has figured out the secret sauce to a productive and high energy team meeting. Today we will discuss: Planning your team meeting. The perfect template for a stellar meeting every month. A simple and effective way to get your team envigorated for the day ahead! Have you ever wanted to try your own team TRAINING DAY, but not sure where to start?  Grab our FREE Amazing Race Starter Pack for templates and topic ideas to get your team motivated!  Click the LINK HERE! IF YOU want a DEEPER DIVE, we have just the thing!  We have recently launched our 6 Module Modern Dentist Challenge!  Here we provide more insight into ALL the systems I use at my office and how we make it happen. For more info, Click HERE!   As always, I would LOVE and appreciate if you would RATE and REVIEW this podcast and don't forget it TAG me @drpeggybown on IG and please remember to hit the FOLLOW button!  Peggy xox

I recently received a text from a good friend who was hearing from other colleagues in her area that her friends are "having trouble with the economy" which has led to their chairs being empty. I gave this a lot of thought and decided it could make a great podcast. Because while the economy can play a factor of the equation, it is never the whole picture. I believe that if you look at what you can control, you might be shocked to find that there are many things you can do to keep your chairs full that have nothing to do with the economy. Today's podcast we will discuss: - Differentiation in a crowded market. How to show up as a unique experience that patients desire. - Marketing as a MUST and why it is so closely tied to expanding your clinic's patient base in the community. - Systems to help fill your chairs NOW without burning out your team. Have you ever wanted to try your own team TRAINING DAY, but not sure where to start?  Grab our FREE Amazing Race Starter Pack for templates and topic ideas to get your team motivated!  Click the LINK HERE! IF YOU want a DEEPER DIVE, we have just the thing!  We have recently launched our 6 Module Modern Dentist Challenge!  Here we provide more insight into ALL the systems I use at my office and how we make it happen. For more info, Click HERE!   As always, I would LOVE and appreciate if you would RATE and REVIEW this podcast and don't forget it TAG me @drpeggybown on IG and please remember to hit the FOLLOW button!  Peggy xox

Most of us do not suffer from having too few clients, the problem is one of quality not quantity. And we will sometimes attempt to compensate by adding more clients. If we are to build a lucrative clinic with patients who appreciate our work, we need to work at creating great patient relationships. These bonds are formed when we educate and find out what the patient cares about.  If the patient doesn't care about a problem, chances are you haven't engaged them enough. This approach does a couple of things:1. Find more of the treatments that patients need.2. Find patients who want treatment.3. Save time when the Dr is in the room - patient already engaged - has co-identified and “sees the problem”.4. Build trust and rapport with patients.5. Utilize the value of the technology we have invested financially in, in order to help more patients. Have you ever wanted to try your own team TRAINING DAY, but not sure where to start?  Grab our FREE Amazing Race Starter Pack for templates and topic ideas to get your team motivated!  Click the LINK HERE! IF YOU want a DEEPER DIVE, we have just the thing!  We have recently launched our 6 Module Modern Dentist Challenge!  Here we provide more insight into ALL the systems I use at my office and how we make it happen. For more info, Click HERE!   As always, I would LOVE and appreciate if you would RATE and REVIEW this podcast and don't forget it TAG me @drpeggybown on IG and please remember to hit the FOLLOW button!  Peggy xox

Marketing is a big scary word for most dentists because WHERE DO YOU START?! And honestly, starting is the hardest part! With so many platforms, and analytics, and funnels, it is basically a new language. But it can also be SO. FUN. Join me this week for a very basic intro course to marketing and learn where I believe you should start. These tips will help you bring your dental practice into the modern digital world so you can start making a name for yourself to outshine the competition.

If you feel ready to jump into the world of sleep medicine, it can give you a sense of imposter syndrome when you first start doing your consultations. That's why having a solid system with your team will always make you feel more confident. Diagnostics and asking the right questions will give you the entry point you need into having the right conversations with your patients. Show off your skills and get them to understand the value of a good night's sleep! In today's episode we discuss: Intake forms & pre-consultation evaluation. Sleep tests & conversations. The importance of connection to family doctors and other health specialists. Have you ever wanted to try your own team TRAINING DAY, but not sure where to start?  Grab our FREE Amazing Race Starter Pack for templates and topic ideas to get your team motivated!  Click the LINK HERE! IF YOU want a DEEPER DIVE, we have just the thing!  We have recently launched our 6 Module Modern Dentist Challenge!  Here we provide more insight into ALL the systems I use at my office and how we make it happen. For more info, Click HERE!   As always, I would LOVE and appreciate if you would RATE and REVIEW this podcast and don't forget it TAG me @drpeggybown on IG and please remember to hit the FOLLOW button!  Peggy xox

Maybe one of the hardest aesthetic concerns in dentistry is masking a large black triangle while still delivering natural looking results. But with some great additions to your tool belt, you can conquer anything! In today's episode we discuss: The importance of a planned approach. The Bioclear system and how we can tweak it for our advantage. Tips for adding character to teeth in a simple way. Have you ever wanted to try your own team TRAINING DAY, but not sure where to start?  Grab our FREE Amazing Race Starter Pack for templates and topic ideas to get your team motivated!  Click the LINK HERE! IF YOU want a DEEPER DIVE, we have just the thing!  We have recently launched our 6 Module Modern Dentist Challenge!  Here we provide more insight into ALL the systems I use at my office and how we make it happen. For more info, Click HERE!   As always, I would LOVE and appreciate if you would RATE and REVIEW this podcast and don't forget it TAG me @drpeggybown on IG and please remember to hit the FOLLOW button!  Peggy xox

Although I am obsessed with marketing, believe it or not, not all dentists love doing social media! And even for a self-proclaimed marketing addict, I even struggled to keep the consistency in my marketing for a long time. But what I have learned is that your team can be a huge asset IF you know how to get them excited to help out! In today's episode I discuss the tips and tricks I have learned that have really made my team a big part of the content creation process.

Having clearance for composite bonding is one of the most important things you can do to have long lasting work that your patients are happy with for years to come. However, not all patients are willing to go the ortho route, or aren't even good candidates for orthondontics! That is why I have been using the vertical bite technique with increasing frequency through the years, because it just works. Today we will discuss: Theory behind increasing the vertical bite and how that helps us as clinicians. How to determine your ideal candidates. Tips on how to get started with vertical bite changes at your clinic. Have you ever wanted to try your own team TRAINING DAY, but not sure where to start?  Grab our FREE Amazing Race Starter Pack for templates and topic ideas to get your team motivated!  Click the LINK HERE! IF YOU want a DEEPER DIVE, we have just the thing!  We have recently launched our 6 Module Modern Dentist Challenge!  Here we provide more insight into ALL the systems I use at my office and how we make it happen. For more info, Click HERE!   As always, I would LOVE and appreciate if you would RATE and REVIEW this podcast and don't forget it TAG me @drpeggybown on IG and please remember to hit the FOLLOW button!  Peggy xox

In the past 6 months I have had the opportunity to join two incredible multidisciplinary clinics in my province, New Brunswick. These types of clinics are on the rise in rural areas so that these communities can attact various health services that they would otherwise not be able to draw in. Today's episode is a reflection on what my experience has been working with these groups, and how I believe they can benefit other dentists! Have you ever wanted to try your own team TRAINING DAY, but not sure where to start?  Grab our FREE Amazing Race Starter Pack for templates and topic ideas to get your team motivated!  Click the LINK HERE! IF YOU want a DEEPER DIVE, we have just the thing!  We have recently launched our 6 Module Modern Dentist Challenge!  Here we provide more insight into ALL the systems I use at my office and how we make it happen. For more info, Click HERE!   As always, I would LOVE and appreciate if you would RATE and REVIEW this podcast and don't forget it TAG me @drpeggybown on IG and please remember to hit the FOLLOW button!  Peggy xox

WHITER TEETH - The #1 patient sought-after cosmetic treatment. This affordable treatment has a complicated history of sensistivity and lack-lustre results. I have offered whitening services for most of my career, with varying results from each product I have tried. In today's episode we discuss: Creating expectations with your patients about results In-Office vs Take-Home use Concerns and solutions for sensitivity

As a dentist, I cannot have more gratitude for my assistants and all of the work they put in behind the scenes and when I am not in the room to ensure successful appointments and patient satisfaction. I especially value their insights into our new patient consultation appointments and have put together a list of super star qualities I have seen in my assistant. I hope that by listening to this podcast, you and your assistant can improve your verbal and non-verbal communication to deliver an exceptional experience to your patients.

An engaged team is a powerful thing! When your team is excited and putting their 100% into your team training, that is when you get the best pay-off for the time you have put aside to help level up their skills. But it isn't always easy to foster. That's why this episode is dedicated to putting the FUN into your training days to bring your team together. Have you ever wanted to try your own team training day, but not sure where to start?  Grab our FREE Amazing Race Starter Pack for templates and topic ideas to get your team motivated!  ⁠Click the LINK here! ⁠  IF YOU want a DEEPER DIVE, we have just the thing!  We have recently launched our 6 Module Modern Dentist Challenge!  Here we provide more insight into ALL the systems I use at my office and how we make it happen. For more info, ⁠Click HERE! ⁠  As always, I would LOVE and appreciate if you would RATE and REVIEW this podcast and don't forget it TAG me ⁠@drpeggybown⁠ on IG and please remember to hit the FOLLOW button!  All episodes are now available on YouTube in 2023. Thank you so much for listening!  Peggy xox

Every year I like to do a round up of my favourite tools I'm bringing from the previous year into the new one. These 5 tools have totally changed the game and help my clinic perform at the next level. Have you ever wanted to try your own team TRAINING DAY, but not sure where to start?  Grab our FREE Amazing Race Starter Pack for templates and topic ideas to get your team motivated!  Click the LINK HERE! IF YOU want a DEEPER DIVE, we have just the thing!  We have recently launched our 6 Module Modern Dentist Challenge!  Here we provide more insight into ALL the systems I use at my office and how we make it happen. For more info, Click HERE!   As always, I would LOVE and appreciate if you would RATE and REVIEW this podcast and don't forget it TAG me @drpeggybown on IG and please remember to hit the FOLLOW button!  Peggy xox

You've just really impressed your client in their consult, but will what comes next hold the same value? The simple truth is, a weak closing can really harm your patient's first impression of you. If they feel like they are leaving with a shakey idea of what comes next, and a unprepared treatment coordinator who has more questions than answers, then your consult really wasn't as successful as you may have thought. Today we discuss: Making sure all your bases are covered before you leave the consultation. Strong communication between doctor, assistant, and treatment coordinator. Issuing treatment plans and ideal follow-up protocols. Have you ever wanted to try your own team TRAINING DAY, but not sure where to start?  Grab our FREE Amazing Race Starter Pack for templates and topic ideas to get your team motivated!  Click the LINK HERE! IF YOU want a DEEPER DIVE, we have just the thing!  We have recently launched our 6 Module Modern Dentist Challenge!  Here we provide more insight into ALL the systems I use at my office and how we make it happen. For more info, Click HERE!   As always, I would LOVE and appreciate if you would RATE and REVIEW this podcast and don't forget it TAG me @drpeggybown on IG and please remember to hit the FOLLOW button!  Peggy xox

With the end of January in sight, it reminds me just how QUICKLY a year can go by. So although it might sound crazy, being mindful of your December calendar now can save you a lot of stress come the holidays! In today's short episode, I discuss what small changes you can make to your Decemeber schedule to have a stress free end of year. Have you ever wanted to try your own team TRAINING DAY, but not sure where to start?  Grab our FREE Amazing Race Starter Pack for templates and topic ideas to get your team motivated!  Click the LINK HERE! IF YOU want a DEEPER DIVE, we have just the thing!  We have recently launched our 6 Module Modern Dentist Challenge!  Here we provide more insight into ALL the systems I use at my office and how we make it happen. For more info, Click HERE!   As always, I would LOVE and appreciate if you would RATE and REVIEW this podcast and don't forget it TAG me @drpeggybown on IG and please remember to hit the FOLLOW button!  Peggy xox

Sometimes as dentists, we run into children who need restorative work and we are their last hope. Now I'm not sure how it works in your area, but in New Brunswick, our children are looking at a 6-12 month waiting period for OR sedation. So being able to quell anxieties and get control of the paediatric appointment is crucial. In this epidsode I discuss: How to get your patient's focus back. Verbiage for talking with kids in fear. Prepping your parents to be your ally in the operatory. Have you ever wanted to try your own team TRAINING DAY, but not sure where to start?  Grab our FREE Amazing Race Starter Pack for templates and topic ideas to get your team motivated!  Click the LINK HERE! IF YOU want a DEEPER DIVE, we have just the thing!  We have recently launched our 6 Module Modern Dentist Challenge!  Here we provide more insight into ALL the systems I use at my office and how we make it happen. For more info, Click HERE!   As always, I would LOVE and appreciate if you would RATE and REVIEW this podcast and don't forget it TAG me @drpeggybown on IG and please remember to hit the FOLLOW button!  Peggy xox

Every once and awhile it's good to look back at your work and make sure you are delivering the best patient experience possible. This episode mainly goes out to my audience of newer dentists who are looking to hone their skills, but I hope my more experienced audience can also take away a few reminders while I discuss my techniques to avoid patients calling up after their fillings saying that they have unexplained sensitivity. This quick episode is a great guide for thorough and careful fillings that will give you a painless reputation. Have you ever wanted to try your own team TRAINING DAY, but not sure where to start?  Grab our FREE Amazing Race Starter Pack for templates and topic ideas to get your team motivated!  Click the LINK HERE! IF YOU want a DEEPER DIVE, we have just the thing!  We have recently launched our 6 Module Modern Dentist Challenge!  Here we provide more insight into ALL the systems I use at my office and how we make it happen. For more info, Click HERE!   As always, I would LOVE and appreciate if you would RATE and REVIEW this podcast and don't forget it TAG me @drpeggybown on IG and please remember to hit the FOLLOW button!  Peggy xox

We are back with another segment of our Marketing Moments Series! We discussed previously this great give away that promotes your skills and creates huge engagement. So now I'd like to talk to you about the follow through and how to make the most of a smile give away! Today we discuss: - Choosing the right applicant. - Documenting the moments. - Sharing the story. Have you ever wanted to try your own team TRAINING DAY, but not sure where to start?  Grab our FREE Amazing Race Starter Pack for templates and topic ideas to get your team motivated!  Click the LINK HERE! IF YOU want a DEEPER DIVE, we have just the thing!  We have recently launched our 6 Module Modern Dentist Challenge!  Here we provide more insight into ALL the systems I use at my office and how we make it happen. For more info, Click HERE!   As always, I would LOVE and appreciate if you would RATE and REVIEW this podcast and don't forget it TAG me @drpeggybown on IG and please remember to hit the FOLLOW button!  Peggy xox

We're back with a brand new addition to our UnconDentional Series with a really unique way to deliver anterior Maryland Bridges. This ribbond method puts all of the esthetic control of your bridge in your hands. It is a great cost effective option that has given me many beautiful results over the years. Today we discuss: - What conditions must be present for this to be an option for your patient. - My technique for bridge placement. - Tips for making a realistic looking pontic. Have you ever wanted to try your own team TRAINING DAY, but not sure where to start?  Grab our FREE Amazing Race Starter Pack for templates and topic ideas to get your team motivated! ⁠ Click the LINK HERE!⁠ IF YOU want a DEEPER DIVE, we have just the thing!  We have recently launched our 6 Module Modern Dentist Challenge!  Here we provide more insight into ALL the systems I use at my office and how we make it happen. For more info, ⁠Click HERE!  ⁠ As always, I would LOVE and appreciate if you would RATE and REVIEW this podcast and don't forget it TAG me ⁠@drpeggybown on IG⁠ and please remember to hit the FOLLOW button!  Peggy xox

While working in cosmetic dentistry is usually rewarding, you can't please everyone on the first attempt! While you and your team may know that we can always make things right and adjust as needed, our patients can react poorly at first! And if you don't know how to handle these situations both in front of the patient, and in your own head, then it is likely you won't last very long in the field. Today I discuss my own personal struggle with these types of situations and what I tell myself and my patients when they happen. In today's episode I discuss: ~ The two ways upset patients will respond. ~ How to deal with these conversations and ultimately please your patients. ~ What you need to tell yourself to stay in a positive mindset. Have you ever wanted to try your own team TRAINING DAY, but not sure where to start?  Grab our FREE Amazing Race Starter Pack for templates and topic ideas to get your team motivated! ⁠ Click the LINK HERE!⁠ IF YOU want a DEEPER DIVE, we have just the thing!  We have recently launched our 6 Module Modern Dentist Challenge!  Here we provide more insight into ALL the systems I use at my office and how we make it happen. For more info, ⁠Click HERE!  ⁠ As always, I would LOVE and appreciate if you would RATE and REVIEW this podcast and don't forget it TAG me ⁠@drpeggybown on IG⁠ and please remember to hit the FOLLOW button!  Peggy xox

Stock Images are CANCELLED.

We went back through the archives to repost one of our favourite episodes on building patient relationships! This is the most crucial part of dentistry and cannot be emphasized enough! There is a reason there are so many patients with dental anxiety and it is our responsibility, to correct the mistakes made by dentists in the past that has led to such poor patient perceptions. /// Wanting more? Take "The Modern Dentist" digital course for access to videos showing this technique and more detailed descriptions of how I do my bonding. Also learn more about marketing in dentistry and the digital workflows that make life easier for your team! This action packed course offers a full suite of new tools for the modern, digital dentist who wants to stand out in a crowded market. AND, for a limited time, receive $600 OFF when you use my discount link with CODE: LEVELUP ⁠⁠Click here to access the course! ⁠⁠ ⁠⁠https://moderndentist.mykajabi.com/offers/G4nfqpFW⁠⁠ Thanks for listening! xo Peggy ⁠

Probably one of the most common cosmetic issues I see that can throw off the harmony of a smile is uneven gum tissue. It's often hard for a patient to identify as the root cause which leads to them being disappointed in their smiles even after undergoing Invisalign or previous bonding. Being able to address this problem directly in your clinic can drastically improve outcomes and not require that much additional time! In today's episode we discuss: Diagnosing uneven gum tissue and discussing with your patient. Determining whether you can achieve the desired result or if your patient needs a specialist. How offering laser helps gain tx acceptance. Not quite sure what these steps might look like in practice? Take "The Modern Dentist" digital course for access to videos showing this technique and more detailed descriptions of how I do my bonding. Also learn more about marketing in dentistry and the digital workflows that make life easier for your team! This action packed course offers a full suite of new tools for the modern, digital dentist who wants to stand out in a crowded market. AND, for a limited time, receive $600 OFF when you use my discount link with CODE: LEVELUP ⁠Click here to access the course! ⁠ ⁠https://moderndentist.mykajabi.com/offers/G4nfqpFW⁠ Thanks for listening! xo Peggy

By popular demand, today's episode will discuss my free-hand technique that gets me many of the results seen on my Instagram. Today I will be discussing: Using my mock-up template that was previously done in the consultation process. Favourite materials. Finishing techniques for the final polish. Not quite sure what these steps might look like in practice? Take "The Modern Dentist" digital course for access to videos showing this technique and more detailed descriptions of how I do my bonding. Also learn more about marketing in dentistry and the digital workflows that make life easier for your team! This action packed course offers a full suite of new tools for the modern, digital dentist who wants to stand out in a crowded market. AND, for a limited time, receive $600 OFF when you use my discount link with CODE: LEVELUP Click here to access the course! https://moderndentist.mykajabi.com/offers/G4nfqpFW Thanks for listening! xo Peggy

Today I bring to you my new mini-series called Marketing Moments! This will be a segment I do that focuses on new marketing and social media trends & developments that I learn about or experiments I have done with my own platforms that have been really successful. Today's moment is about a recent contest we did on my Instagram with a local business and the amazing results we were able to achieve. After dissecting what made this contest SO remarkable, I have found a few key details that made this contest such a raging success. Today I will discuss: Best give-away prizes to get a wide reach. Interacting with contestants Making the most of your new found eyes

A question I get all too often is "How do you find the time?". Although I am a self-aware workaholic, what really allows me to succeed is how I organize my days and keep myself sharp and focused. Today I will be sharing my secret habits for high performance & success! Today we discuss: - Health hacks - Organization & goals - Building habits into your day Have you ever wanted to try your own team TRAINING DAY, but not sure where to start?  Grab our FREE Amazing Race Starter Pack for templates and topic ideas to get your team motivated!  Click the LINK HERE! IF YOU want a DEEPER DIVE, we have just the thing!  We have recently launched our 6 Module Modern Dentist Challenge!  Here we provide more insight into ALL the systems I use at my office and how we make it happen. For more info, Click HERE!   As always, I would LOVE and appreciate if you would RATE and REVIEW this podcast and don't forget it TAG me @drpeggybown on IG and please remember to hit the FOLLOW button!  Peggy xox