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I am Rolf Claessen and my co-host Ken Suzan and I are welcoming you to episode 177 of our podcast IP Fridays! Today's interview guest is Dr. Ernst-Peter Heilein, who is a German and European patent attorney, the founder of HEILEIN IP LAW, and a long-time IP leader at BSH Home Appliances. He is the mastermind behind the BSH v. Electrolux decision of the European Court of Justice about long-arm jurisdiction in Europe that has the whole patent world stirring in Europe at the moment! But before we jump into this fascinating interview, I have news for you! Emboline v. AorticLab (UPC Court of Appeal) The UPC Court of Appeal has clarified for the first time how a conditional revocation counterclaim should be handled, in a dispute over Emboline’s embolic protection patent EP 2 129 425 against AorticLab. A defendant can validly make its revocation counterclaim conditional on infringement being found first, meaning no ruling on the counterclaim is needed if the infringement claim fails, as the Munich Local Division had held. The Court of Appeal also closed a related gap: if the claimant appeals a non-infringement finding, the counterclaimant may conditionally appeal the unresolved counterclaim too. AorticLab missed its own appeal deadline and can now at best seek re-establishment of rights, while Emboline has already appealed the non-infringement finding. FujiFilm v. Kodak (UPC Court of Appeal) Following the closely watched long-arm jurisdiction ruling of June 2, the UPC Court of Appeal, chaired by Rian Kalden, has now granted FujiFilm an injunction against Kodak in a second proceeding. The Court upheld the limited printing plate patent and found that Kodak’s Sonora XTRA 3 plate infringes it. Kodak can no longer sell or use that plate in Germany. OpenAI v. EUIPO (General Court of the EU, T-555/25) The General Court’s Eighth Chamber dismissed OpenAI’s action against the EUIPO decision to partially cancel the OPENAI trademark. The partial refusal for classes 9, 42, and 45 rests decisively on Article 7(1)(c) EUTMR, the descriptiveness ground. For a significant part of the English-speaking public, “OPENAI” directly conveys that the goods or services are provided using freely accessible artificial intelligence. Dental Monitoring v. Align Technology (CAFC) On July 7, 2026, the Federal Circuit confirmed that AI and deep-learning patent claims covering dental image analysis are not patent-eligible under Section 101. Simply training a “deep learning device” on a specific dataset does not amount to a patent-eligible technical solution. Publisher v. Google (Munich I Regional Court) The Munich I Regional Court issued a preliminary injunction barring Google from spreading false factual claims about a publishing company in its AI Overviews. A search query combining the company’s name with the German term for “fraud scheme” had triggered an AI-generated summary containing entirely fabricated accusations of subscription traps. KPN v. Oppo (Federal Court of Justice, X ZR 103/24) On July 1, the Federal Court of Justice dismissed KPN’s appeal against the revocation of a central claim of its LTE patent EP 2 291 033. Oppo had successfully challenged the claim, leaving KPN’s infringement action against Oppo’s German distribution entity without a legal basis for now. BSH v. Electrolux: What the ECJ Ruling Means for Your Company’s Patent Enforcement Strategy A vacuum cleaner from 2001 has reshaped the European patent landscape. That sounds like an overstatement. It isn’t. For IP Fridays, I spoke with Dr. Ernst-Peter Heilein, founder of HEILEIN IP LAW and long-time Senior IP Leader at BSH Home Appliances. He guided the case BSH v. Electrolux from its first strategic idea all the way to the Grand Chamber of the European Court of Justice, a case that earned the 2025 Managing IP Award as “Europe Impact Case of the Year.” For managing directors, IP heads, and R&D leaders at German Mittelstand companies, this case is not a legal footnote. It changes where you can enforce your patents, and it changes where you yourself can be sued if your company operates across several European markets. That is what this article is about. Background: How a Patent Dispute Became an ECJ Case The invention dates back to 2001 and concerns a new vacuum cleaner technology. In 2006, BSH identified what it believed was an unauthorized use of that invention and contacted Electrolux to clarify the situation. The European patent was granted in 2009 and validated in a number of European countries. Nobody, Heilein says, could have imagined at the time that this matter would eventually reach the Grand Chamber of the European Court of Justice almost twenty years later. In late 2018, BSH successfully defended the patent through opposition and appeal proceedings before the European Patent Office. In 2019, the Higher Regional Court of Düsseldorf found that certain Electrolux vacuum cleaner models infringed the patent. A classic milestone win, the kind that occurs regularly in patent practice. Except the patent had been validated in many countries. Winning in Germany did not solve the enforcement problem everywhere else. Heilein describes the starting point in very concrete terms: how do you enforce a patent that exists in many countries without filing a separate lawsuit in every single one? And how do you prevent claims from becoming time-barred while you work that out? Running parallel proceedings in multiple countries is not just legally complex. It consumes time, personnel, and money that a mid-sized company rarely has in that quantity to spare. This is exactly where the real value of this case for you begins. From the outset, this was never an academic debate about jurisdiction. It was a question that every company holding rights in more than one country eventually faces: how do you enforce your rights efficiently without burning your budget on ten parallel proceedings? Brussels Ia Regulation: The Underrated Article 4 While searching for a solution, the BSH team came across Article 4 of the Brussels Ia Regulation. The underlying idea is simple: a person can generally be sued in the country where that person is based. In the BSH case, that pointed toward the Swedish home court, because Electrolux is headquartered in Stockholm. For a long time, this rule played no real role in patent practice. The widely held view was that cross-border patent litigation in Europe was effectively dead the moment a defendant challenged the validity of the patent. Anyone wanting to enforce a patent across several countries appeared to have no choice but to litigate country by country. Heilein and his team questioned that assumption instead of simply accepting it. This is the point I find most instructive: challenging accepted assumptions in your own field is often the difference between a standard solution and a strategic one. In 2020, the team decided to file the action in Sweden, aware that they were looking at a possibility, not a guarantee. Cross-Border Enforcement: The Three Questions Referred to Luxembourg After Electrolux challenged the validity of the patents, the Swedish home court declared itself not competent to hear the case. BSH appealed, and the Swedish Court of Appeal agreed to refer three questions to the European Court of Justice. The first question addressed the core problem: does a home court that would otherwise have jurisdiction over an infringement claim lose that jurisdiction simply because the defendant argues the patent is invalid? The second question concerned a feature common to many legal systems, including Germany’s, where infringement and validity are decided in separate proceedings. The third question originally concerned Turkey. Today, most people immediately think of the United Kingdom, and some even think of US patents. Originally, the question was simpler: do the same jurisdiction rules apply to patents from countries outside the European Union? The fact that the ECJ first assigned the case to a Chamber of seven judges and later referred it to the Grand Chamber of 15 judges already signaled how much weight the Court placed on these questions. The Judgment: What the ECJ Actually Decided A home court does not automatically lose jurisdiction simply because the defendant argues the patent is invalid. For many years, the opposite was widely assumed to be settled law. The ECJ made clear that this reading was too narrow. The court where the defendant is based can generally continue to hear the infringement case. One point matters for how you read this ruling: questions concerning the validity of a European patent still fall to the national courts of the country for which the patent was granted, as provided in Article 24(4) of the Brussels Ia Regulation. What is new is that the infringement case does not automatically collapse the moment validity is challenged. The home court keeps control of the overall proceeding. For patents from EU Member States, the home court does not automatically lose jurisdiction. It assesses the validity challenge. If it looks strong, the home court may stay the infringement case. If it looks weak, the home court may proceed. For patents from non-EU countries, the home court may stay the case if a validity proceeding is already pending there, drawing on Articles 33 and 34 of the Brussels Ia Regulation. The result is a considerably more flexible system than most observers expected . Patents from Outside the EU: Long-Arm Jurisdiction The part of the judgment with the greatest international reach concerns patents from countries outside the EU. The ECJ ruled that the special jurisdiction rule for patent validity generally does not apply to non-European patents. That means the general rule can apply instead, opening the door for infringement claims based on non-European patents to be brought before a home court where the defendant is based in the EU. Commentators quickly started calling this “long-arm jurisdiction.” One clarification matters here, because it tends to get lost in the public discussion: the ECJ did not say that a European home court can revoke or invalidate a foreign patent. That remains a matter for the authorities and courts of the country that granted it. What the ECJ said is that a European home court may assess the claims between the parties. That distinction is essential to how you should read this ruling. Consequences in Practice: Fujifilm, Regeneron, and Onesta Three recent cases show how quickly practice is already adapting to the new possibilities. Fujifilm v. Kodak: the Düsseldorf Local Division of the Unified Patent Court accepted jurisdiction over the UK part of a European patent even before the ECJ delivered its judgment, building on reasoning the Advocate General had already signaled in the BSH case. In June 2026, the UPC Court of Appeal further developed that approach based on the principles confirmed in BSH. Regeneron v. Formycon: the Munich home court applied the BSH framework and granted a Europe-wide injunction based on a European patent, one of the first examples of a national home court putting the BSH logic into practice. Onesta v. BMW: this case shows the debate has moved well beyond Europe. After Onesta attempted to assert two US patents before the Munich home court, BMW obtained an anti-suit injunction from a Texas federal court. Judge Albright took the view that US patents should generally be decided by US courts. The injunction was directed against Onesta, not against the Munich court, and Onesta has appealed the Texas decision. The Munich home court stayed the proceeding but did not reject its own jurisdiction. Whether a European home court can ultimately decide infringement claims based on US patents remains an open question, one that has turned from a European jurisdiction issue into an international jurisdiction conflict. What This Means for Your Company Heilein sums up twenty years of litigation in three lessons, and I share this assessment without reservation when advising my Mittelstand clients. First: patent enforcement has become more international. National litigation still matters, but companies should think across borders from the very beginning, not only once the first cease-and-desist letter has been sent. Second: choice of forum now carries real strategic weight. Where you bring a case can matter just as much as the legal arguments themselves. Third: long-term commitment pays off. Major developments rarely result from a single filing or a single hearing. They come from pursuing a clear strategy consistently over many years. For you as a managing director, R&D lead, or Head of IP at an innovative Mittelstand company, this translates into two concrete points. First, if you hold rights in several European countries and a competitor infringes them, you no longer necessarily have to fund five or six parallel national proceedings. A single action at the infringer’s home base can be the economically smarter option. Second, and this side of the ruling gets less attention in public discussion, if your company is based in Germany and operates across several countries, you can now be sued at your own home base over patent infringement claims tied to activities in other countries. That risk belongs in every freedom-to-operate analysis and in every assessment tied to acquisitions or market entry. Here is the full transcript of the interview: Host Today's interview guest is Dr. Ernst-Peter Heilein. If you don't know Ernst-Peter, he is a German and European patent attorney, the founder of HEILEIN IP LAW, and a long-time IP leader at BSH Home Appliances. Thank you for being on IP Fridays. Answer Yeah, great to be here! BLOCK 1 – THE PERSON BEHIND THE CASE Host When looking at your career, one thing stands out: you never really followed the traditional path of either private practice or industry. Er, how did your professional journey begin, actually? Answer My professional roots are actually in private practice. After qualifying as a Patent Attorney, I worked in private practice and fairly early founded my own law firm, which later became HEILEIN IP LAW. Host So you never completely left private practice behind? Answer Exactly. In 2005, I had the opportunity to take on additional responsibilities on the BSH side. There, I was able to build and lead a new unit within the IP organization. The team was responsible for patents in the small appliances business, as well as global design and trademark protection. At the same time, I helped build an international network of internal and external IP counsel and coordinated their work. Host That still sounds fairly like traditional IP work. When did international disputes become part of your career? Answer Over time, my focus gradually shifted from traditional IP protection to strategic enforcement. That included anti-counterfeiting activities, global trademark and design matters, and cross-border patent disputes. Host So your work became more about enforcing rights rather than simply obtaining and managing them, right? Answer Exactly. And that development eventually led me to play a strategic role in the case BSH Home Appliances versus Electrolux, a case that still accompanies me today. Host Looking back now — from private practice, to building an international IP organization, and eventually becoming involved in a case before the European Court of Justice — did you ever imagine that path? Answer No, not at all. Looking back, this combination of private practice, responsibilities on the business side, and international enforcement experience turned out to be very useful when our case eventually reached the European Court of Justice. BLOCK 2 – HOW IT ALL STARTED Host Yeah, talking about this case. The case BSH versus Electrolux started long before it reached the European Court of Justice. When did the story actually begin? Answer The story actually begins much earlier than most people would expect. The invention itself dates back to 2001 and concerns a new vacuum cleaner technology. In 2006, we identified what we believed to be an unauthorized use of the invention and contacted Electrolux to clarify the situation. The European patent in suit was granted in 2009 and validated in a number of European countries. At the time, nobody could have imagined that this would eventually lead to a decision of the European Court of Justice almost twenty years later. Host Wow, 20 years! That's a long time. So, at first this was simply a normal patent dispute? Answer Yes, absolutely! After many years of opposition and appeal proceedings before the European Patent Office, we were finally able to defend the patent successfully in late 2018. Less than one year later, in the summer of 2019, the Higher Regional Court of Düsseldorf found that certain Electrolux vacuum cleaner models infringed the patent. Host Er, at that point, one might think, that the patent owner had achieved its goal, right? Answer That is what many people would think. But that judgment did not bring the dispute to an end. A new challenge emerged. The patent had been validated in many European countries. Winning in one country, like Germany, did not automatically solve the enforcement issue in all the other countries. Host What was the practical problem then? Answer We were facing a very simple question: How do we enforce a patent that exists in many countries? And how do we prevent claims from becoming time-barred without filing separate infringement actions in every single country? Doing that would not only be legally complex. It would also require a huge amount of time, effort, and money. Host That sounds less like a major legal question and more like a business problem. Answer Exactly. At the beginning, this was not an academic discussion about jurisdiction. It was a very practical business question. How can we enforce our rights efficiently without running parallel lawsuits all over Europe? That was the real challenge we were trying to solve. BLOCK 3 – THE IDEA OF A CENTRAL ACTION Host So, how did the idea of one central action emerge? Answer While looking for possible solutions, we came across Article 4 of the Brussels Ia Regulation. The idea behind that rule is very simple. In general, a person can be sued in the country where that person is based. In our case, that pointed us toward the Swedish home court because Electrolux is based in Stockholm. Host That sounds like a fairly ordinary jurisdiction rule. Answer Yes. And that was exactly what made it interesting. Article 4 is the general rule. The question was whether that rule could also be used for patent infringement claims covering several countries. Host Was that a common approach at the time? Answer No. Quite the opposite. Many people believed that cross-border patent litigation in Europe was effectively dead. Host That sounds rather dramatic. Why did people think that? Answer Because there was a widely held view that a central patent case could be stopped as soon as the defendant challenged the validity of the patent. As a result, many companies assumed they had no real choice but to litigate country by country. Host Yet you decided to look at the issue differently. Answer Yes. Sometimes it is worth taking a fresh look at accepted assumptions. We felt that Article 4 might play a much more important role than many people believed. Host So at that point, you already saw an opportunity, right? Answer Yes, we saw a possibility! Not a guarantee. But we believed there was a strong legal basis for bringing all claims before the Swedish home court. Host And that eventually led to the lawsuit being filed in Sweden, right? Answer Exactly. In 2020, we decided to file the action in Sweden. That followed our success before the European Patent Office in late 2018 and in the Düsseldorf infringement proceedings in 2019. At that stage, our objective was very practical. We were simply trying to find an efficient way to enforce rights that exist in many countries. Host At that point, you already think the case might end up before the European Court of Justice? Answer No. Not at all. We were focused on solving a business problem. The idea that the case would eventually reach the European Court of Justice came much later. BLOCK 4 – THE OBSTACLE: GAT v. LuK Host You mentioned that, er, many people believed cross-border patent litigation in Europe was no longer a realistic option. Why was that? Answer The main reason was an earlier decision of the European Court of Justice known as GAT versus LuK, decided in 2006. For many years, that decision was understood to mean that a home court could lose its ability to hear a patent infringement case as soon as the defendant challenged the validity of the patent. In practice, that understanding made many cross-border patent cases extremely difficult. As a result, many people believed that cross-border patent litigation was not effective. Host And yet you decided to follow exactly that path, right? Answer Yes. Sometimes it is worth questioning assumptions that have been accepted for many years. We believed that Article 4 of the Brussels Ia Regulation played a more important role than many people thought. That is why, in 2020, we decided to file the case in Sweden. Host And at that point, did you already realize that the case might eventually reach the European Court of Justice? Answer No. Not at all. Our goal was simply to find a practical solution to a real enforcement problem. The idea that this would eventually become a case before the European Court of Justice was far from our minds. BLOCK 5 – THE QUESTIONS REFERRED TO THE EUROPEAN COURT OF JUSTICE Host So, how did the case eventually reach the European Court of Justice then? Answer After we filed the lawsuit in Sweden in 2020, Electrolux challenged the validity of the patents. The Swedish home court then concluded that it could not hear the case and declared itself not competent to proceed. We appealed that decision, because the issues were important and affected far more than just our case. We suggested that several questions should be referred to the European Court of Justice. The Swedish Court of Appeal agreed and sent those questions to Luxembourg. Host So, what were these main questions? Answer At the heart of the case, there were three questions: First: if a home court has jurisdiction over a patent infringement case, does it lose that jurisdiction simply because the defendant argues that the patent is invalid? Second: Does it make a difference if the national legal system requires validity issues to be decided in a separate proceeding? And third: Do this jurisdiction rules also apply to patents from countries outside the European Union? Host The third question sounds particularly interesting. Answer Yes, at the time, the discussion in our case focused on Turkey. Today, many people immediately think about the United Kingdom, and some even think about US patents. But originally, the question was much simpler. We wanted to know, whether the same jurisdiction rules also apply when patents from non-European countries are involved. Host And, did you realize how important that third question might become? Answer No, certainly not to that extent. At the beginning, most of the discussion focused on the relationship between the different jurisdiction rules within Europe. Only later did it become clear that the European Court of Justice’s answers might have consequences far beyond the European Union. Host So, how did the European Court of Justice react then? Answer That was actually quite interesting. The European Court of Justice first heard the case before a Chamber of seven judges. Later, it referred the case to the Grand Chamber of 15 judges. That already showed that the European Court of Justice considered the issues to be important. And when the judgment finally came out, some of the answers were very different from what many observers had expected. BLOCK 6 – THE DECISION OF THE EUROPEAN COURT OF JUSTICE Host Let’s talk about the European Court of Justice’s answers. What was, in your view, the most important part of the decision? Answer The most important point was this: A home court does not automatically lose jurisdiction just because the defendant argues that the patent is invalid. For many years, many people believed exactly the opposite. The European Court of Justice made it clear that this understanding was too narrow. The home court where the defendant is based can generally continue to hear the infringement case. That is really the key message of the decision. Host Why is that so important? Answer Because it gives new momentum to cross-border patent enforcement in Europe. Before this decision, many people assumed that a defendant could effectively stop a central infringement case simply by challenging the validity of the patent. The European Court of Justice made clear that this is not automatically the case. Host Does that mean the home court hearing the infringement case will now also decide whether the patent is valid? Answer No, and that is a very important point. The European Court of Justice confirmed that questions about the validity of a European patent should still be decided by the national courts of the country for which the patent was granted, as provided for in Article 24(4) of the Brussels Ia Regulation. What is new, is that the infringement case does not automatically fall apart because of a validity challenge. The home court can keep control of the overall case. Host So, how does that work in practice? Answer The European Court of Justice gives the home court some flexibility. For patents from Member States of the European Union, the home court does not automatically lose its power if the defendant says the patent is invalid. The home court can look at the validity challenge. If it seems strong, the home court may stay the infringement case. If it seems weak, the home court may continue the infringement case. For patents from countries outside the European Union, the home court may also stay the case if there is already a validity case pending in that country. In such situations, Articles 33 and 34 of the Brussels Ia Regulation may apply. That creates a much more flexible system than many people expected. Host Er, we have discussed the implications for patents from Member States of the European Union, but a lot of attention has been given to another part of the decision, that we already talked about briefly, namely patents from countries outside the European Union. Answer Absolutely, and that may be the part of the judgment with the biggest international impact. Host Why? Answer Because the European Court of Justice decided that the special jurisdiction rule for patent validity does not generally apply to patents from non-European countries. In simple terms, that means the general rule can still apply. And that opens the possibility of bringing infringement cases based on non-European patents before the home court where the defendant is based in the European Union. Host That sounds like a very far-reaching statement. Answer It is. That is why many commentators started talking about what is often called “long-arm jurisdiction.” In other words, a European home court may, under certain circumstances, deal with infringement claims relating to patents from countries outside the European Union. Host So, many listeners may now wonder: Can a Swedish or a German home court really decide a dispute involving a British or Turkish patent? Answer Ah, we need to be careful here. The European Court of Justice did not say that a European home court can cancel or revoke a foreign patent. That remains a matter for the authorities and national courts of the country that granted the patent. What the European Court of Justice said is that a European home court may assess the claims between the parties in a dispute. That is an important distinction. Host Did you realize during the proceedings how important this part of the decision might become? Answer Not to this extent. We started with a very practical enforcement problem. Only later did it become clear that the European Court of Justice’s answers might have consequences far beyond the original case. Today, the decision is discussed not only in connection with Turkish patents, but also British patents and even possible claims involving US patents. Host If you had to summarize the decision in one sentence, and I know, this is a very difficult task, what would that sentence be? Answer The European Court of Justice did not re-invent cross-border patent enforcement in Europe. But after many years, it clearly gave it much more room to develop. BLOCK 7 – THE REACTION OF THE IP COMMUNITY Host So, how was the decision received after it was published? Answer Ah, the reaction was very strong. It quickly became clear that many people saw the decision as much more than just another patent case. Many articles and commentaries described it as an important development in European patent litigation. Host Did that surprise you? Answer To some extent, yes. Of course, we knew that the questions referred to the European Court of Justice were important. But I was surprised by how quickly the decision became a major topic of discussion across the European patent community. Host Er, you later presented the decision at several conferences yourself, right? Answer Yes. The discussion started right away. I had the opportunity to discuss and present the case at several conferences and events, including the annual VPP conference in Germany and the Ingolstadt Patent Symposium. I recently received an invitation to serve as a panel speaker on cross-border litigation at the AIPPI World Congress 2026 in Hamburg. What struck me most was that both internal and external IP counsel were trying to understand the practice consequences of the decision. Host So, what was the question you were asked most often? Answer Almost always the same one: How far does this decision really go? People wanted to know whether this was simply a correction of earlier case law or whether it marked the beginning of a new phase in cross-border patent enforcement. Host And what did you say? Answer I would describe it as: neither a revolution nor a minor adjustment. The European Court of Justice did not rewrite the system. But it clearly changed the balance between the different jurisdiction rules. That is why I believe the decision will continue to be discussed for many years, both in practice and in academia. Host Er, one year later, the case received the Managing IP Award as the “Europe Impact Case of the Year.” What did that recognition mean to you? Answer First of all, it was a great honor for everyone involved. But for me, the most important thing was the message behind the award. The award showed that the decision affects much more than the parties involved in the case. It has an impact on European patent practice as a whole. And it also shows that the underlying jurisdiction questions reach far beyond patent law. They are relevant whenever companies have to enforce rights across borders in an increasing international world. That is what makes this case special. Host You often describe this case as a team effort. Answer Absolutely. A case of this size is never the work of one person. Many people contributed over many years. On the BSH side, team members from different functions played an important role throughout the proceedings. And we worked closely with external advisors in several countries. So I see the award as recognition of a shared achievement rather than an individual success. Host Looking at the discussions today, would you say the debate is over? Answer Not at all. I actually think we are only at the beginning. There are still many practical questions that home courts will have to answer in the coming years. That is exactly why the decision remains so interesting. BLOCK 8 – WHAT DOES THE DECISION MEAN IN PRACTICE? Host Let’s move from legal theory to practical business implications. What does this decision mean for patent owners and companies? Answer In my view, the biggest change is strategic. Patent owners now have better opportunities to bring cross-border disputes together in one central proceeding. At the same time, companies need to be aware that they may face claims at their European headquarters covering activities in several countries. So the decision creates opportunities, but it also creates new risks. Host That sounds really like a significant shift; right? Answer I would call it a rebalancing rather than a revolution. The European Court of Justice did not create a completely new system. But it made clear that the general rule — suing a defendant where it is based — plays a much bigger role than many people had assumed. As a result, the court at the defendant’s home base becomes much more important strategically. Host In the patent community, people often talk about cases such as Fujifilm v. Kodak, or Regeneron v. Formycon or Onesta v. BMW. Why are those cases attracting so much attention now? Answer Because they show how quickly practice is already adapting to the new possibilities. Fujifilm was important because it was one of the first UPC cases to test the logic that was later confirmed in BSH. At that time, the BSH case was already pending before the European Court of Justice, and the Advocate General had expressed a view that pointed in that direction. Against that background, the Düsseldorf Local Division accepted jurisdiction over the UK part of a European patent even before the European Court of Justice delivered its judgment. In June 2026, based on the principles confirmed in BSH, the UPC Court of Appeal further developed that approach. Host And what happened in Regeneron v. Formycon ? Answer In the Regeneron case, the Munich home court applied the approach confirmed in BSH and granted a Europe-wide injunction based on a European patent. That was one of the first examples of a national home court using the BSH framework in practice. That demonstrates that the decision is not just an academic discussion. It already has practical consequences. Host And what about the Onesta case? Answer The Onesta case shows that the debate has moved beyond Europe. After Onesta attempted to assert two U.S. patents before the Munich home court, BMW obtained an anti-suit injunction from a Texas federal court. Judge Albright took the view that U.S. patents should generally be decided by U.S. courts. The Onesta case therefore illustrates that the limits of the BSH logic are now being tested internationally. Host Did that end the proceedings in Munich? Answer Not necessarily. What makes the case interesting is that the Texas injunction was directed against Onesta, not against the Munich home court. At the same time, Onesta appealed Judge Albright’s decision in the United States. The Munich home court therefore decided to stay the case for the time being. Importantly, however, the Munich home court did not reject its own jurisdiction. So, at least for the moment, the underlying question remains open. Host Can a European home court ultimately decide infringement claims based on U.S. patents? Answer That question has not yet been answered. But the case has already shown that such an attempt can trigger strong reactions outside Europe. In that sense, the debate has moved from a European jurisdiction question to an international jurisdiction conflict. Host For our audience of internal and external IP counsel, what are the main lessons from this decision? Answer For me, there are three key takeaways. First: Patent enforcement has become more international. National litigation remains important, but companies should think across borders from the very beginning. Second: The choice of forum is becoming more important. Where you bring a case may be just as important as the legal arguments themselves. And third: Long-term commitment matters. This case shows that major developments rarely happen because of a single filing or a single hearing. They usually result from pursuing a clear strategy consistently over many years. Host Do you think this decision will also influence the Unified Patent Court, the UPC? Answer Yes, I believe so. The decision fits into a broader trend toward more centralized patent litigation. Both, the UPC and the BSH decision are driven by the same idea: Handling cross-border disputes more efficiently and more consistently. What is interesting is that many of the questions were faced in BSH versus Electrolux are now reappearing in a new form before the UPC. Cases like Fujifilm versus Kodak show that the discussion about jurisdiction, scope, and cross-border effects is far from over. Institutions may be new. But the underlying challenge remains the same: How do we enforce patents effectively across borders? Host Some commentators even see this as a step toward a more independent European patent judiciary. Do you agree? Answer To some extent, yes. Professor Hanns Ullrich, who supervised my doctoral studies on the legal protection of a then new semiconductor technology many years ago, recently observed that the UPC is gradually developing its own European case law.[DH1] I think that is — again — a very accurate observation. If you look at the developments since BSH and the first UPC decisions, you can see that European patent litigation is becoming more connected. National courts will remain important. But at the same time, we are seeing a more integrated European patent system taking shape. How far that development will go remains to be seen. Host Looking back on the entire journey — from a vacuum cleaner patent, through litigation in several countries, all the way to the European Court of Justice and an award-winning decision — what is your personal conclusion? Answer My main conclusion is that innovation needs effective legal protection. But it also requires the willingness to challenge established assumptions and explore new approaches. For me, the BSH versus Electrolux case shows that persistence, teamwork, a willingness to challenge accepted assumptions, and a long-term strategic view can sometimes lead to developments that go far beyond the original dispute. BLOCK 9 – THE PERSON BEHIND THE DECISION Host Ernst-Peter, today we have talked a lot about jurisdiction, patent enforcement, and European case law. When you look back at this journey, which has lasted almost twenty years, what impressed you most? Answer Probably the realization that major developments rarely follow a straight line. When we started thinking about the case, we were dealing with a very practical problem. Nobody said: Let’s create a landmark decision of the European Court of Justice. We were simply looking for a reasonable and practical solution for a company. The fact that this would eventually lead to a decision with Europe-wide impact was something nobody could foresee at the time. Host Were there moments when you thought the case might fail? Answer Of course. Whenever a case lasts many years, there will be setbacks, new questions, and unexpected developments. That is exactly why persistence is so important. In the end, success is often not about one filing or one hearing. It is about staying focused on a clear objective over a long period of time. Host You often talk about teamwork. Is that one of the main lessons from this case? Answer Absolutely. A case of this size requires commitment from many people and institutes over many years. On the BSH side, my role was to help maintain the strategic direction and long-term commitment that such a case requires. At the same time, experts from different functions within BSH contributed technical expertise, testing, documentation, and practical support throughout the proceedings. On the legal side, Roman Sedlmaier and his team at IP-Counsels Gigerich & Sedlmaier (IPCGS) helped develop the cross-border litigation strategy and the overall case architecture. Our Swedish litigation team then carried the arguments through all stages of the proceedings. Looking back, it was the combination of institutional commitment, technical expertise, strategic leadership, well-designed case architecture, and consistent execution that made the difference. Host One final question. What advice would you give to young internal or external IP counsel? Answer Stay curious: Don’t be afraid to question accepted assumptions. Be patient: Intellectual property is usually a marathon, not a sprint. And never forget that every patent dispute involves an invention, a business, and many people who have worked hard to bring that innovation to market. For me, that connection between technology, law, and strategy is what still makes this profession so fascinating today. Host Ernst-Peter, thank you very much for joining us today on IP Fridays. Answer Thank you. It was a pleasure to be here.

What if I told you the CEO your practice “needs” might actually be the most expensive mistake you're about to make?In this Five Minute Friday, I'm challenging orthodontists to think carefully before hiring a CEO, COO, or high-level executive for their practice. Too many doctors hit $2–3 million in production, feel stretched, and assume the next move is bringing in a $250K–$300K leader. But in most cases, you're not ready for that—and you probably don't know how to hire that person yet.Instead, I break down why a fractional C-suite executive may be the smarter move. Whether you're dealing with capacity issues, technology decisions, growth opportunities, or confusion about whether to expand into satellites, this episode will help you think like a business owner—not just an orthodontist. You'll walk away with a clearer sense of when to ask for executive-level help, what kind of help you actually need, and why growing your main practice may be far better than chasing expansion too soon.

Dental Monitoring SAS v. Align Technology, Inc.

Dental Monitoring SAS v. Align Technology, Inc.

Dental Monitoring SAS v. Align Technology, Inc.

In this episode, we dive into where remote monitoring is headed next—and trust me, the future is closer than you think. We discuss FDA-approved remote STL generation, AI-driven treatment adjustments, real-time patient monitoring, and a world where aligner refinements may become largely automated in the background. More importantly, we talk about how orthodontists can use technology to reclaim their most valuable asset: time.Whether you're already using DentalMonitoring or you're still skeptical about remote care, this episode will challenge the way you think about patient visits, treatment efficiency, staffing, and the role technology will play in the next decade of orthodontics.

 “The purpose of Dental Monitoringisn't to disconnect you from your patient, it's to make sure you see them atthe right moment for the right reason.” “Fix problems early andyou don't have problems. If you intercept an issue straight away, you can oftenavoid side effects altogether.” “If you don't change yourprotocol, DM won't reduce appointments, you do. The technology empowers smarterscheduling, not magic.” “AI isn't replacingorthodontists. It's replicating their eyes, helping you catch what you'd wantto see, every single week.” In this episode, I'm joined by PhilippeSalah, CEO and founder of DentalMonitoring. We explore the evolution of AI-based remote monitoring in orthodontics, how it aims to change the way we communicate with patients, provide data of our practice but also where the evidence remains mixed. Philippe addresses questions on reliability, patient compliance, and the impact on rapport when monitoring replaces in-personvisits. We discuss the real-world challenges of cost, protocol adaptation and workflow change, as well as the future role of AI, sustainability, and data-driven insight in clinical practice. 02:07 – How did youcome up with the concept of Dental Monitoring?08:50 – How accurateis Dental Monitoring, and what happens if the AI misses something?13:55 – Where do yousee the benefits of Dental Monitoring if studies show limited reduction invisits or treatment time?18:56 – Is remotemonitoring less able to build patient rapport compared to in-person officevisits?24:53 – DentalMonitoring comes at a financial cost, what is the return on investment forclinicians?29:48 – Is DentalMonitoring for every patient, given compliance and scanning challenges?33:02 – AI consumesglobal energy resources, how does Dental Monitoring address environmentalresponsibility?36:52 – Tell us aboutDental Monitoring Insights and how it impacts clinical practice.42:28 –What advicewould you give to orthodontists  Click on the link below to view previous episodes, to refresh topics,pick up tricks and stay up to date.

If there's a topic that you are not likely to find any consensus about in the orthodontic world, it's which clear aligner to use in your practice.Perhaps the reason for this is because, as clinicians, we want to be the best at what we do and what we use, and in the process, we get very attached to one aligner over the other. In this episode, I am joined by Dr. Bill Dischinger and Dr. Trevor Nichols to talk everything about clear aligners. They are key opinion leaders for Spark, but if you know anything about these two gentlemen, you know that this won't make a difference in their opinion about this topic. But one point we all emphasize in this episode that should guide all orthodontists is that we are not in the teeth business but in the people business.We must be ready to embrace whatever technology or product that will help deliver excellent clinical outcomes to our patients with fewer visits and lesser time. Tune In!Key TakeawaysIntro to Dr. Bill Dischinger and Dr. Trevor Nichols (00:32)Spark vs Invisalign aligners (09:53)Aligners and brackets (16:24)Treating severe cases with aligners (19:54)Where Spark excels (21:54)Finishing cases with Spark (28:44)Having aligner days in your practice (37:11)How aligners and DentalMonitoring saves time for doctors and patients (41:42)The fallacy that exists among orthodontists (44:32)The why of orthodontics (48:36)“With Dental Monitoring, we're delivering better care than we ever have. We see these patients on a weekly basis. And if you don't know how Dental Monitoring works, I would really encourage you to find out. It has changed my life.” Dr. Bill Dischinger “There's this fallacy among orthodontists, and I don't know why, that we need to see patients more rather than less.” Dr. Glenn Krieger “We're not in the teeth business, we're in the people business.” Dr. Trevor NicholsAdditional ResourcesWant to connect with orthodontists who believe in lifting each other up?Come to the final Orthopreneurs Summit in Las Vegas this September. Trust me—it'll be the most impactful event you've ever attended. Go to opSummit2025.com and grab your spot today.- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here:https://www.facebook.com/groups/OrthoPreneurs

Thyroid Cancer: Hygienist Survives Surgery and Recommends Dental Monitoring for SymptomsBy Debbi Viger, RDH, BHSOriginal article published on Today's RDH: https://www.todaysrdh.com/thyroid-cancer-hygienist-survives-surgery-and-recommends-dental-monitoring-for-symptoms/Need CE? Start earning CE credits today at ⁠⁠⁠⁠⁠⁠⁠https://rdh.tv/ce⁠⁠⁠⁠⁠⁠⁠Get daily dental hygiene articles at ⁠⁠⁠⁠⁠⁠⁠https://www.todaysrdh.com⁠⁠⁠⁠⁠⁠⁠ Follow Today's RDH on Facebook: ⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/TodaysRDH/⁠⁠⁠⁠⁠⁠⁠Follow Kara RDH on Facebook: ⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/DentalHygieneKaraRDH/⁠⁠⁠⁠⁠⁠⁠Follow Kara RDH on Instagram: ⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/kara_rdh/

Struggling to keep up with the latest technology in your ortho practice? I get it—it can feel overwhelming. But today, I want to challenge you to think differently.I recently had an interesting conversation with Philippe Salah, the CEO of Dental Monitoring, and let me tell you, these CEOs see the world in a way that many of us don't.That episode is dropping soon but for now, I want to touch on the concept of scaling your practice with technology. Partial adoption of technology can actually hurt more than help, and going all-in with the right tools is the game-changer you need.I'll break down how adopting various tech tools streamline your operations, save costs, and make your life easier.Plus, I discuss the economic trends that are going to make hiring even more challenging in the coming years as the economy recovers.If you're ready to scale your practice efficiently and prepare for what's coming, you won't want to miss this episode. Click to listen and learn how full tech integration can transform your practice.Key TakeawaysIntroduction (00:00)Technology adoption in dental practices (00:59)Strategic decisions in technology adoption (01:47)The importance of full technology adoption (04:33)Future of hiring and technology adoption (06:59)OrthoPreneurs Summit 2025 (09:12)Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

In this Greatest Hits Series episode, I chat with two of the sharpest orthodontic minds I know, Dr. Sean Holliday and Dr. Barry Glaser, to talk about aligners, efficiency, and tech in orthodontics.Sean runs a multi-location juggernaut in Hawaii. Barry's crushing it with a boutique-style practice in New York. Both have totally different models, but they've dialed in workflows that make remote monitoring sing.We dig into what's working, what's not, the most common mistakes (yeah, I've made some too), and how tech can help you see fewer patients per day while growing your practice.If you're struggling with finding good team members or just want a smarter way to scale… you've got to hear this.

Join me for a summary looking at remote monitoring in orthodontic clinical practice, and if it can improve, quicken and enhance orthodontic clinical practice. This podcast is based on an excellent webinar by Jonathan Sandler and Juan Carlos Varela, as part of the Angle-net webinar series. I discuss how Dental Monitoring works, the proposed advantages and a review of the emerging research on this innovation in orthodontics.  What is Dental Monitoring? AI software which assesses occlusal and dental changes through a series of intra-oral photographs taken by the patient using their smartphone  How does it work? Upload STL / digital study model Ai segmentation of teeth which maps digital study model to the photos Aligner fit analysis: Discrepancy between tooth surface and aligner fit  Either proceed, continue wear or see clinician Fixed appliances  Assess rate of movement and schedule appointment Other proposed benefits Oral hygiene assessment Breakages Retention changes What do patients think of it? Patients attitudes to remote monitoring 81% interested in reducing number of appointments due to telemonitoring – Dalessandri 2021 25% of patients found scans difficult to perform, with duration of scan 2-17 minutes Hansa 2020 Does it reduce appointments and make treatment quicker? Sangalli 2024 Decrease the number of in-office visits by 1.68–3.5 visits  No difference in treatment duration  No statistical reduction in emergency appointments Are treatment outcome better (aligners)?  No difference in tooth movements  Hansa 2021 No difference in number of refinements  Hansa 2021 PAR changes – no difference in quality of outcomes Jarad Marks 2024 Is oral health better?  DM reduced plaque scores Costi 2019 31% Improved hygiene  Manzo white paper Other innovations with remote monitoring? Remote STL files Scan taken without patient attending the practice  Scanbox  Formulate STL file and fit aligner in surgery Is Dental Monitoring accurate? Ferlito 2022 80% repeatability from 2 scans 44.7% repeatability and reproducibility  Discrepancy between scanbox and intra-oral scan varied between 0.5-1.9mm, angular measurements maximum error 8.9 degrees Conclusion 2-3 appointments less No difference in overall duration Some people struggle to use Accuracy and repeatability variable No difference in the quality of the outcome Areas which are of concern Unknown accuracy of occlusal assessments from a reliable retruded contact position Patient motivation maybe better delivered in person Ai environment cost 2-3% of energy used by data centres Other ways to reduce time? Diagnostic and treatment planning acumen Identify main aspect of malocclusion and address through efficient mechanics

In this episode, I chat with Dr. Steven Semaan, an Australian orthodontist who runs a practice that's 99% aligner-based.He shares how he transitioned into a full aligner model in a country where aligner adoption is still relatively low. Steven also shares the tools he uses, like dental monitoring and remote response, to run his practice more efficiently and create more time for himself and his patients.At one point, he got an award for being the #1 doctor in the world using dental monitoring.Not only that, but Steven is the mastermind behind iChew®, an innovative aligner accessory that patients absolutely love. It solves a lot of the issues with traditional chewies, and his patients can't stop asking for more!If you have issues with aligner patient compliance or scaling your practice efficiently, Steven drops some golden nuggets you don't want to miss.Ready to rethink how you run your practice and get inspired to innovate? Click play, and let's go!Key TakeawaysIntroduction (00:00) Dr. Steven Semaan's background and early career (00:58)Transition to orthodontics and early adoption of aligners (07:51)Transitioning to aligner-based practice (14:36)Embracing dental monitoring and remote response (21:15)Using AI tools like ChatGPT in daily workflows (28:38)Addressing compliance in aligner treatments (36:43)Importance of delegation in practice management (39:35)iChew® and its benefits (45:54)Additional Resources- Order The iChew®: https://www.chewly.com.au/- Remote Response: https://www.remoteresponse.com/—- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

Através de um dispositivo e de uma aplicação, a Dental Monitoring permite aos pacientes enviar imagens dentárias e comunicar remotamente com os dentistas. A solução utiliza câmaras e inteligência artificial para identificar com precisão as regiões em que as imagens estão a ser captadas e para guiar os pacientes, passo a passo, na realização do scan dentário.

In this episode, hosts Andy and Chris chat to Ed Calvert about his journey from a background in physiotherapy to a successful career in medical sales within the dental industry. The discussion delves into the importance of networking, the challenges of facing personal health issues, and the transformative experience of travelling the world. Ed reflects on how his upbringing and career choices shaped his perspective on sales and personal growth, emphasising that everyone is in sales in some capacity. The conversation highlights the significance of building relationships and adapting to various situations in both personal and professional realms. He goes on to talk about the innovative services offered by Dental Monitoring, the role of technology and AI in modern dentistry, and the challenges of changing established practices. Finally, he reflects on the future of dental treatment and the importance of legacy. Topics: -  Was there a time you can look back on your childhood and say this is why I am the person I am today? - Your time at university studying physiotherapy - How did you get into medical device sales and what devices were they? - Tell us about your early midlife crisis in 2017-2018 – how did this manifest itself? - What did you learn about yourself travelling for a year? - When did you join Dental Monitoring? - Was the pandemic a boom period for Dental Monitoring? - Is there a general acceptance of AI linked tech in dentistry or are we still in the early adoption phase? - Where is AI going in the future for dentistry?

In this episode, I chat with Philippe Salah, CEO of Dental Monitoring, a company that's transforming orthodontics. Philippe brings his expertise from biophysics and shares how he fell in love with the orthodontic field, leading to innovations that help practitioners monitor patients remotely.Philippe is one of the smartest people in orthodontics and brings a unique perspective to patient care.In our conversation, Philippe stresses the importance of remote monitoring in orthodontics. Gone are the days when patients had to make frequent office visits for check-ups. We can now monitor our patient's progress from afar and catch potential issues before they escalate.This shift improves patient satisfaction and clinic efficiency by allowing doctors to focus on patients who need their attention.We also talk about exciting new features that take remote monitoring to the next level. Tools such as 3D digital models allow orthodontists to evaluate treatment progress dynamically and communicate effectively with patients about their care.If you're ready to take your practice to the next level, click to listen to this episode!Key TakeawaysIntroduction (00:00)Philippe Salah's background and journey (03:22)Remote monitoring and its impact (07:34)Dental Monitoring new features (12:55)DM insights and data-driven decisions (20:01)Digital technology adoption and its benefits (31:23)Future of orthodontics and embracing change (35:50)Closing remarks and final thoughts (38:54)Additional Resources- The Solution to Dashboard Monitoring - Remote Response - Dental Monitoring: https://dentalmonitoring.com/—---- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

Struggling to keep up with the latest technology in your ortho practice? I get it—it can feel overwhelming. But today, I want to challenge you to think differently.I recently had an interesting conversation with Philippe Salah, the CEO of Dental Monitoring, and let me tell you, these CEOs see the world in a way that many of us don't.That episode is dropping soon but for now, I want to touch on the concept of scaling your practice with technology. Partial adoption of technology can actually hurt more than help, and going all-in with the right tools is the game-changer you need.I'll break down how adopting various tech tools streamline your operations, save costs, and make your life easier.Plus, I discuss the economic trends that are going to make hiring even more challenging in the coming years as the economy recovers.If you're ready to scale your practice efficiently and prepare for what's coming, you won't want to miss this episode. Click to listen and learn how full tech integration can transform your practice. Key TakeawaysIntroduction (00:00)Technology adoption in dental practices (00:59)Strategic decisions in technology adoption (01:47)The importance of full technology adoption (04:33)Future of hiring and technology adoption (06:59)OrthoPreneurs Summit 2025 (09:12)Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

Philippe Salah is the founder and CEO of Dental Monitoring, the leading Intelligent Platform globally to provide connected, smarter and more sustainable dental care.  With a PhD in Biophysics, Philippe Salah shares his inspiring journey from meeting an orthodontist in 2007 to founding Dental Monitoring - the first tech unicorn revolutionizing orthodontic care with AI. Their intelligent platform analyzes regular mouth scans, enabling doctors to accurately monitor treatment progress and synchronize care delivery for over 50 countries globally. Beyond orthodontics, Philippe discusses AI's potential to transform dentistry through treatment planning, appointment scheduling, and triaging screenings in underserved communities - leveraging technology to improve clinical efficiency and patient care worldwide.   ------------------------------------------------------------------------  Subscribe & Listen:  Spotify: https://open.spotify.com/show/69Dz26h... Apple Podcast: https://podcasts.apple.com/us/podcast... ------------------------------------------------------------------------ Follow MB2 Dental on Social: MB2 Dental: https://www.mb2dental.com Instagram:   / mb2dental   Facebook:   / mb2dental   YouTube:    / @mb2dental   LinkedIn:   / mb2-dental  

In this week's episode of Dentology, Chris and Andy chat to Julie Dale, dentist and Global Sales Manager at Boutique Whitening. Julie talks about her dental career and how a short spell of work experience prompted her to decide that dentistry was for her. She chats about her time working in the NHS for some 14 years after qualifying, shares some of the highs and lows from this time and talks us through the steps she went through before deciding that there were other career opportunities in dentistry aside from the clinical work. She talks about her short stint at Dental Monitoring and how from there, moved on to work at Boutique Whitening and is now looking after global sales for the company.  She shares her thoughts on whether whitening can be used as a practice/profit builder and talks about future plans for Boutique outside of the UK.   Topics: - Tell us about your early career days - How did work experience help you decide that dentistry was for you? - Where did you qualify from and was your dental school experience good? - Working in the NHS – what were some of the highs and lows? - What steps did you go through to decide on a career away from the clinical work? - Did Covid create the reflection time to consider a new path? - Working at Dental Monitoring - Taking on the role of global sales at Boutique Whitening - Can whitening be used as a practice/profit builder? - Are there any global plans for Boutique outside of the UK?

Através de um dispositivo e de uma aplicação, a DentalMonitoring permite aos pacientes enviar imagens dentárias e comunicar remotamente com os dentistas. A solução utiliza câmaras e inteligência artificial para identificar com precisão as regiões em que as imagens estão a ser captadas e para guiar os pacientes, passo a passo, na realização do scan dentário.Os dentistas podem depois aceder aos dados recolhidos através da plataforma da DentalMonitoring e comunicar com os pacientes por mensagens através da aplicação.Saiba mais sobre inovação e nova economia em supertoast.pt. 

Back in 2021 we reviewed our first year using Dental Monitoring and what we loved about it. Now, 4 years of using Dental Monitoring later and we are still so happy with the decision to implement this product. We have learned lots over the last 4 years and we wanted to share this with you today. Together we will discuss: The benefits to your practice to implement Dental Monitoring. Mistakes we've made and how you can avoid making the same. Pro-tips to best practices. IF YOU want a DEEPER DIVE, we have just the thing!  We have recently launched our 6 Module Modern Dentist Challenge!  Here we provide more insight into ALL the systems I use at my office and how we make it happen. For more info, Click HERE!   As always, I would LOVE and appreciate if you would RATE and REVIEW this podcast and don't forget it TAG me @drpeggybown on IG and please remember to hit the FOLLOW button!  Peggy xox

Hello everyone! In today's throwback episode, we are throwing it way back to 2021 when we had only been using Dental Monitoring for a little less than a year. This will set the stage for next week's episode where we do another update now having been using the product or almost 4 years! Incorporating DM into my Invisalign workflow that has made a major positive impact in my ability to care for more patients, scale my case load and more effectively provide a level of care that is modern, and rewarding, for all parties.  Don't forget to subscribe to make sure you don't miss any future episodes! //// Email: peggy@smilesbybown.com Ig: @drpeggybown https://dental-monitoring.com/

AAO MasterClass Registration https://startmoresmiles.com/aao-2024-masterclass/NPG Iconic Registration page https://newpatientgroup.com/npg-iconic/www.WrightChat.comWe answer your new patient phone calls, speak just  like own your own employees, remote into your management software and schedule new patients according to your protocols. We can answer all your new patient phone calls or the new patient calls you are missing. We are a fully personalized new patient call answering concierge. All agents are USA based, highly trained and once you experience our service you will never go back.   www.NewPatientGroup.comThe Future of Online Marketing and Practice Consulting. There are three essentials to operating a practice and a business at the highest of levels. We include them all under one roof to help you streamline them all. They include: 1) Leadership and Culture. 2) Team Training. 3) Online Marketing. Leadership and culture services all include business coaching, life coaching, career coaching for your team, and much more. Team training focuses on training your team on skill-sets that include sales, hospitality, customer service, verbiage, presentation, consumer psychology and more. We then teach them how to apply those skill-sets to the new patient phone call, new patient experience, digital workflow, treatment coordinator exam, doctor exam, financial case presentation, pending treatment, observation and also every consumer interaction they will have with patients that have bought treatment from you. Online marketing services include a fully personalized approach that customizes everything according to the vision you have and the business you want to be. Services include custom website design, search engine optimization, social media marketing and management, youtube video marketing, logo creation, professional blogging and more! Trusted by the Best: WrightChat and/or New Patient Group customers include:Dr. Stu FrostDr. Drew FerrisDr. Alyssa CarterDr. John GrahmDr. Regina BlevinsDr. Jep PaschalDr. David BoschkenDr. Bryn CooperDr. Jamie ReynoldsDr. Donna GalanteDr. Bob SkopekDr. Sean CarlsonDr. Boyd WhitlockToday's Podcast:Dive into an ocean of innovation with Dr. Bob Skopak as we explore the transformative world of Blue Ocean Orthodontics, where standing out isn't just an option—it's a necessity. Our latest fireside chat isn't your average orthodontic discussion; it's a revelation of how a clear vision and strategic outsourcing can lead to a thriving practice and personal fulfillment. Hear about the journey from conventional methods to a tech-empowered, team-oriented practice that still honors the essence of healthcare provision.Orthodontics is evolving, and we're here to guide you through its tides of change. From amusing tales that lighten the mood, we navigate to serious talks of overcoming financial strain and leveraging technologies such as OrthoFi and Dental Monitoring. Experience the candid account of embracing digital tools and fostering patient relationships remotely—proving that care isn't confined within four walls. This episode is packed with real-life lessons and the unwavering spirit needed to cultivate a successful and gratifying practice.Looking towards the horizon, we cast our vision on the future of orthodontics. We discuss the nuances of aligning business models with consumer trends and share strategies for enhancing patient experience and practice profitability. Embrace the synergy of efficiency, unique branding, and remote monitoring as we dissect the blueprint for an orthodontic practice that not only survives but thrives in today's market. Join us, and be inspired to craft your own blueprint for success in

Feedback is the cornerstone of your practice's professional standing. Both patients and referring doctors actively search for reviews, underscoring the pivotal role that effective review management plays in shaping and maintaining your good reputation. Today, Jessie Pressman, the Head of Consulting at People + Practice, will impart crucial insights into navigating patient reviews. Drawing upon her extensive experience in overseeing the reputations of orthodontists, Jessie will provide proven strategies for addressing negative feedback and offer guidance on responding to positive reviews. And remember, for forward-thinking Orthos, there has never been a better time to be an Orthodontist. It's the Golden Age, so take advantage of it.   IN THIS EPISODE: [0:00] Dr Leon introduces today's topic: Managing Your Reviews with Jessie Pressman.  [3:06] Jessie explains how managing a practice's reputation has changed over the years and ways that you can collect positive feedback.  [7:04] Jessie discusses what strategy and approach she has made to the People + Practice Program and gives examples of how her approach has resolved issues.  [11:20] Jessie explains what to do and say when you get a negative review and why you never apologize.  [15:47] Jessie outlines the times you don't respond to a review and when to report them to Google.  [19:31] Jessie recommends some tips regarding getting reviews and responding to them.    KEY TAKEAWAYS:  [4:13] There are ways to collect positive feedback from your patients. The tip is to ask for a review. When someone is happy, they don't think of leaving a review. You have to ask by prompting the client for a review.  [4:53] Google is the search engine where you should spend your time and energy cultivating and responding to reviews. Facebook is no longer the preferred platform to use. Google is King. [14:10] There are legal reasons you should never apologize for a patient's bad experience in the office. Be very careful that you do not violate HIPAA laws.     RESOURCE LINKS People + Practice  - Website Leon - Email Amy - Email People + Practice - Email Jessie Pressman - Email People + Practice Blog - Jessie Pressman   BIOGRAPHY: NEW YORK, Oct. 3, 2023 /PRNewswire/ -- People + Practice LLC, a leading marketing agency specializing in strategic consulting and brand development for healthcare practices, is thrilled to announce the appointment of Jessie Pressman as Head of Consulting. This strategic step signifies an ongoing commitment to enhancing consulting services, coupled with a robust investment in team development. Jessie is passionate about fueling practice growth for the doctors and teams that make healthcare happen. Her 20 years of experience managing people and marketing for small businesses, combined with her positivity and innovation, has fueled People + Practice's growth over the past decade. With an eye for efficiency and growth opportunities, Jessie will lead the People + Practice team of Growth Consultants, who serve a diverse range of clients across the country and abroad, helping them navigate the complex marketing landscape to achieve their business objectives. Her focus will be on providing strategic guidance and actionable solutions. "As Head of Consulting for People + Practice, I'm excited to help our team of consultants grow in their careers, stretch their creativity and uncover growth opportunities for practices. I'm eager to help our company scale, but it's equally important to me to build upon the agency's core values of creating a meaningful and inclusive work environment that allows for work-life balance," said Jessie about her commitment to the company. "People + Practice has always supported me and I'm eager to continue extending that support to our team." Jessie's extensive expertise spans multiple industries, including technology, healthcare, finance, and consumer goods, and she has previously served in executive roles at Bluewolf (an IBM Company) and BSL Concepts. She has consulted with nameworthy brands like Sony Music Entertainment, The Hearst Corporation, HBO, Ogilvy & Mather and Time Inc. Jessie is a proud Brandeis University alumna, a committed New Yorker and a bookworm. "We are delighted to announce Jessie Pressman as our Head of Consulting," said CEO and Co-Founder Dr. Leon Klempner. "Her exceptional talent and passion for delivering strategic solutions align perfectly with our vision to provide unparalleled marketing consultancy services. Her unique ability to analyze market dynamics and identify untapped opportunities will be instrumental in driving measurable results for our clients," concludes Klempner. About People + Practice LLC: People + Practice LLC is a leading marketing agency specializing in strategic consulting and brand development. We help our clients navigate the ever-changing marketing landscape and achieve their business objectives through innovative strategies, creative solutions, and measurable outcomes. With a team of seasoned professionals and a deep understanding of diverse healthcare industries, we deliver exceptional results and drive sustainable growth for our clients. For more information, visit www.pplpractice.com.   QUOTES:  “I saw practices who had never seen a negative comment come through in five or six years and suddenly start receiving negative comments, two, three times a month, which is concerning for practices because your reputation online means a lot. Prospective patients and referring doctors are looking at those. It's your name. So, there has been a spike in negativity, and we need to work to combat it.” Jessie Pressman “Another pro tip is to respond to the positive reviews. People love getting a response from you as a practice. It looks fabulous for prospective patients coming and looking at your page. Also, it's great for SEO. Again, we want to ensure that that is integrated into our marketing, which helps raise the profile.” Jessie Pressman

Remote monitoring has become a hot topic in orthodontics, and after implementing it successfully in my practice 18 months ago, I am thrilled to introduce a solution I created that addresses one of its biggest challenges.The primary challenges in remote monitoring revolve around the dashboard. Whether using Dental Monitoring or other platforms like Grin, a dedicated team is required to interpret the data and respond to patients effectively.However, assigning this responsibility to existing staff members without the necessary skills often leads to inefficiencies.Remote Response is a revolutionary solution that acts as a dedicated call center for dashboard monitoring. It seamlessly integrates with your existing setup.Once a patient's data is uploaded to the dashboard, our team at Remote Response, comprising skilled individuals, takes charge. We handle all responses, communications, and scheduling, ensuring a seamless experience for the patient. The communication appears as if it's directly from your office, maintaining a personalized touch.If you're interested in learning more about Remote Response, visit our website at remoteresponse.com or feel free to reach out to me directly on Facebook.Key TakeawaysIntro (00:00)The challenges of remote monitoring (00:31)Introducing Remote Response (01:45)How it works (03:35)Benefits of Remote Response (05:08)Additional ResourcesVisit our website at remoteresponse.com to learn more!----

Our special guest is Steven McEvoy, an IT Professional and Project Manager for MME Consulting, a computer company specializing in serving dental practices nationwide. Steve is here to discuss cyber security. He exposes the loopholes, but he also provides solutions. Orthodontic practices are lucrative, making them a prime target for hackers who can leverage you and hold your data as ransom. This episode is a must-listen-to protect your data from ransomware and bad actors.   IN THIS EPISODE: [0:00] Dr Leon introduces today's topic: Cyber Security.  [4:04] Steve explains why an orthodontic practice is ripe for cyber attack.  [6:53] Steve discusses antivirus programs and has suggestions on next-gen antivirus software for orthodontic practices.  [11:19] Steve describes how a hacker can fool a staff member.  [17:14] Listener, Mark Bronski, asks how to start protecting your practice from cyber attacks? [22:28] Steve discusses the value of staff training and using a password manager.  [28:25] Steve discusses the question of having your information in the crowd.    KEY TAKEAWAYS:  [3:35] Why is an orthodontic practice a target for cyber security threats? [7:00] Do we still need antivirus software on my computer, and is it effective to fight off the next-gen cyber attacks? [11:11] How do you define this phenomenon? Is it phishing scams or social engineering? How do you define it? RESOURCE LINKS People + Practice  - Website Leon - Email Amy - Email Steve McEvoy Email MME Consulting - Website   QUOTES:  “Every new ransomware attack is a unique thing. So an old school antivirus program was used to look for a particular pattern, an executable file that's coming in attached to an email. If it matched that pattern, it would stop it. But now it's a hacker that makes something that's completely dynamic. So there are better antivirus tools that are out there today. I refer to them as next-gen antiviruses, and they're available from multiple companies.” Steve McEvoy   “All practices should be monitored. If someone's out shopping for one, the buzzword is an EDR. An EDR solution stands for endpoint detection and response. They're available from multiple companies like Sentinel 1 and WatchGuard.” - Steve McEvoy  

We're thrilled to welcome Trey Lawrence today as our special guest. Trey serves as the General Counsel for the American Association of Orthodontists. While AI-generated images are commonplace in daily marketing, it's essential to consider the potential risks associated with this advertising approach. Trey will delve into the legal aspects, obstacles, and potential pitfalls of incorporating AI in your orthodontic practice advertising. Additionally, he will touch upon the insights provided by the FTC and state dental boards. If you have an orthodontic practice, this episode is a must-listen, and as always, there has never been a better time to be an orthodontist.   IN THIS EPISODE: [3:34] Trey explains the legislation regarding AI is still unsettled.  [5:17] Looking at the FTC and state dental boards will give some guidance until further legislation comes forward.  [8:00] Trey gives an example of implied claims in advertising, and he also discusses stock photography.  [11:51] A listener asks a question about the AAO's position on AI usage.  [14:21] A discussion regarding AI and written content, as well as the penalties involved in false advertising.  [22:27] Trey admits to his knowledge nothing has ever been as revolutionary to the industry as AI and discusses the pitfalls.    KEY TAKEAWAYS:  Dentistry has always been held to a higher standard by the FTC regarding truth in advertising. An advertisement using a white coat or a microscope must have evidence supporting its claim. Advertising can mislead the public if the patient shown in a before and after picture is not a patient of that practice. RESOURCE LINKS People + Practice  - Website Leon - Email Amy - Email Trey Lawrence - TikTok Trey Lawrence - Instagram   QUOTES:  “The approach that we have to take is to start from the law that currently exists, which, because it's behind the technology, is going to be outdated, but from that law, kind of extrapolate it out and then predict as to what we think the safest course of action is going to be.” Trey Lawrence   “When we look at the ads, is the picture an AI-generated picture that will imply a material fact about the practice? Does it show somebody with perfectly straight teeth or someone wearing braces, but they're not a patient of the practice? Because, of course, it's an AI-generated image, and they don't exist at all. Those are the things that the FTC could look at.” Trey Lawrence

www.WrightChat.comWe answer and schedule your new patient phone calls either as your primary or backup - Stop using outdated answering services as nobody leaves voicemails anymore ... We speak just like your own employees, remote in and schedule new patients and they never know a "third party" answered! www.NewPatientGroup.com/FreeCoursesAt New Patient Group, we are more than just orthodontic practice consultants. We are a transformational coaching and marketing company bringing outside of healthcare expertise to orthodontic practices wanting to thrive in the new economy. We come from outside your orthodontic practice “bubble” with real expertise in all the non-clinical skill sets you and your team must have to succeed in today's commoditized orthodontic industry. We are described by others as having an “underground cult following” with a client retention rate of over 98% and the biggest orthodontist names as clients while spending virtually nothing on advertising. We are founded by Brian Wright, a world-renowned expert in business growth, sales, customer service, and consumer psychology. He is also a trusted speaker for the finest companies in the world, including Invisalign, Henry Schein, Dental Monitoring, OrthoFi, and others. He has been described as a combination of the team from Shark Tank and Marcus Lemonis from The Profit. The best orthodontists in the world utilize our innovative coaching and marketing services to become better versions of themselves, streamline their practices, advance their careers, break through plateaus, improve conversion, increase new patients, and more!  Schedule a Free Consultation today and let us learn more about you, your orthodontic practice, and how we can customize something specific to your wants/needs.Today's Podcast Description:What if the secret to successful business management lay hidden in the process of stew-making? Well, we've unlocked that secret in our Season 6 finale podcast episode. We reflect on the wisdom gained from our recent NISO event in Montreal, where we stirred the pot with our listeners, developing ideas and solutions for business growth. Echoing the spirit of self-reflection, our adventures in Montreal, including a memorable night out at a Montreal Canadians hockey game, have played a pivotal role in our journey to becoming better entrepreneurs.Bouncing back from a stumble in stew-making, we navigate through common business missteps and underline the significance of interpreting numbers accurately for future progress. Our recent family transition from Houston to Colorado Springs has not only amplified health issues but has also drawn attention to the necessity of identifying weaknesses and areas of growth in business, particularly during prosperous times. We underscore the dire need to stay focussed and observant even when the business landscape appears to be thriving. The final wrap-up of Season 6 shifts focus to the role of detail in business, especially in a dwindling economy. We discuss strategies to face the worst and emerge at our finest, ponder over the financial implications of paper-click, and deliberate on the five biggest challenges our listeners faced this year. Before closing Season 6, we extend a challenge to our listeners to contemplate their five most significant struggles and devise ways to improve. Stay tuned, as we offer a complimentary business consultation and stress on the necessity of leaving reviews and ratings for our podcast.A podcast dedicated to orthodontists that own their own practice as well as any other business owner or employee looking to advance their career and life forward! 

We are thrilled to have Dr. Ravindra Nanda as our guest on the podcast. During our conversation, Dr. Nanda will explore groundbreaking advancements in the field of aligner orthodontics. He will provide insights into the innovative technology enabling orthodontists to sustainably produce aligners in their offices. While minimal training is needed, the mechanics behind this process are remarkably straightforward. It's never been a better time to be an orthodontist.    IN THIS EPISODE: [04:32] Dr. Leon and Dr. Ravindra reminisce over their days at university and changes between now and then.  [06:19] Dr. Ravinda shares how he got involved with Graphy and how the process works.  [11:25] Dr. Ravinda discusses the cost of the aligners and functionality and shares the benefits to the patient.  [17:05] Treatment can accelerate the therapy and affect the impact on the environment.  [23:02] A listener asks a question of Dr. Ravinda regarding the mechanics of printing an aligner.  [27:32] Dr. Ravinda discusses the downside of the process.    KEY TAKEAWAYS:  Graphy produces aligners with shape memory. Graphy can print aligners in 32 minutes. A benefit of Graphy aligners is that you don't need as many attachments to the teeth.    RESOURCE LINKS People + Practice  - Website Dr. Ravindra Nanda - Facebook Dr. Ravindra Nanda - Instagram   BIOGRAPHY:  Dr. Ravindra Nanda is at present UConn Alumni Endowed Chair, and Professor and Head of the Department of Craniofacial Sciences and Chair of division of Orthodontics, University of Connecticut, Farmington, Connecticut, U.S.A. He received his dental training from Lucknow University, India and orthodontic training first at Lucknow, India and then from Nymegen, The Netherlands and the University of Connecticut. He also received a Ph.D. for the University of Nymegen in 1969. He was an Assistant Professor of Orthodontics at Loyola University, Illinois from 1970 to 1972 and since 1972 he has been associated with the University of Connecticut. He is editor-in-chief of Progress in Orthodontics and an associate editor of Journal of Clinical Orthodontics. He is on the editorial board of ten different national and international orthodontic journals. He is an active member of AAO, EOS, IADR and Edward H. Angle Society. Dr. Nanda is a Diplomate of the American Board of Orthodontics. He has given numerous named lectures at national and international societies including Mershon Lecture at American Association of Orthodontics and Sheldon Friel Lecture at 2011 EOS Congress. Dr. Nanda has authored six orthodontic books and more than 200 scientific articles in major journals. His most recent books are Biomechanics in Clinical Orthodontics and Biomechanic and Esthetic Strategies In Clinical Orthodontics, Temporary Anchorage Devices in Orthodontics and Current Therapy in Orthodontics.   QUOTES:  “You need a 3D printer, we recommend Unix because the settings have been made accordingly. Then you take the resin and place it in the tray, plug in your software. This plate will come down where the resin is, and it moves up, and in about 32 minutes, you will have six to ten aligners.” Dr. Ravindra Nanda “Say you have 5 million patients using models. That means at least 150 million models are being thrown somewhere in the environment. So we are polluting like crazy. The aligner would be the only pollution. We are going to tell our patients how to get rid of those aligners because nobody talks about it, you give the aligners, you forget about them.” Dr. Ravindra Nanda  

Today, we are excited to talk with Dr. Jep Paschal, the CCO at Braces On Demand. During our discussion, Jep elaborated on the advantages of Braces on Demand and discussed the monolithic product line and the results he has seen with this new product. The Braces on Demand approach to orthodontics holds multiple benefits for patients, primarily in the precise placement of the dental appliance, minimizing the possibility of errors and the duration required for teeth adjustment is expedited. Don't miss this informative episode of the Golden Age of Orthodontics.   IN THIS EPISODE: [01:12] Introduction of People and Practice hosts and their services, and Amy introduces Dr. Jep Paschal.  [05:16] How does a Sugar Daddy candy bar equate to orthodontics?  [07:15] Jep talks about Braces on Demand and describes the product.  [11:30] Jep outlines the value to the patient.  [14:57] A comparison between Braces on Demand and other competitors and a discussion about the printer.  [21:15] Jep shares what an orthodontist is purchasing with Braces on Demand.  [24:00] Jep answers a question from a listener regarding his experience in the past with indirect bonding and remembering a horrible experience.  [27:37] What is the future, and what are the new products for Braces on Demand?   KEY TAKEAWAYS:  The monolithic clear system is almost undetectable. This eliminates the look of a mouth full of silver. Braces on Demand can produce a prescription for braces much faster than past methods. Braces on Demand provides a 3D model which ensures more accurate placement.   RESOURCE LINKS People + Practice  - Website Jep Paschal - Email Braces on Demand - Website   BIOGRAPHY: Dr. Paschal lectures worldwide to doctors, staff, and residents on the most advanced orthodontic trends, techniques, and technologies that improve patient care. He is recognized as a leading expert on incorporating 3D printing into orthodontic practices. In addition to his role as CCO at Braces On Demand, Dr. Paschal maintains a private practice in Madison and Greensboro, Georgia.   QUOTES:  “Everything has been evaluated so that you can have the confidence as a clinician that if you're printing these brackets in your office,  what is being delivered to your printer is dimensionally accurate.” Dr. Jep Paschal “The brackets are designed with the goal in mind to get them in the right place with the exact prescription for that patient the first time.” Dr. Jep Paschal

In this Ortho Marketing Podcast, Dean Steinman is joined by Suzanne Wilson, Chief Marketing Officer at DentalMonitoring. They discuss how AI can change your practice.

In this Ortho Marketing Podcast, Dean Steinman is joined by Suzanne Wilson, Chief Marketing Officer at DentalMonitoring. They discuss how AI can change your practice.

The Next Big Thing in DentistryEpisode #619 with Dr. Christian Coachman & Philippe SalahYou don't have 24/7 access to your patients' mouths — until now! Today, Kirk Behrendt brings back Dr. Christian Coachman, founder of Digital Smile Design, and Philippe Salah, CEO of Dental Monitoring, to introduce a revolutionary system that will help you monitor your patients' oral health in real time. With DM, you can optimize the care you give before, during, and after their time in your chair. Prevention and maintenance have never been easier! To learn more about the next big thing in dentistry, listen to Episode 619 of The Best Practices Show!Episode Resources:Learn more about Dental MonitoringJoin Dr. Coachman on Facebook Follow Dr. Coachman on InstagramSubscribe to the Best Practices Show PodcastJoin ACT's To The Top Study ClubJoin ACT's Master ClassSee our Live Events Schedule hereGet the Best Practices Magazine for Free!Write a Review on iTunesMain Takeaways:Remote dental care is possible and powerful.Dental Monitoring cuts down wasted appointment time.DM will detect problems much faster than standard appointments.Using DM, you know exactly when and what treatment patients need.Remote care is already the standard in medicine. Start using it in dentistry.Quotes:“When you are doing treatment for your patient, you never know what is happening when you don't see your patient — when the patient is at home. And you all know, especially in orthodontics, that the clinical relevance, the clinical action, is happening outside your practice. [Dental Monitoring] brings you back necessary information to be able to drive the treatment in the best direction possible at every moment during the treatment. So, how does it work? It's very simple. Your patient gets a smartphone. From that, we take several pictures — more than 100 pictures, automatically with our system, with a pretty cool way of taking them. From that, we use these pictures — taken by the smartphone, not your patient — and we triage lots of clinical notifications where we indicate to you, to the orthodontist, if there is some concern or great achievement that you want to communicate with the patient. Or maybe it will trigger an appointment. Or the opposite — it will trigger, ‘No need to see my patient.' So, for the first time in dentistry, we really synchronize the delivery of care with the need of care. You see the patient as much as you need to see them, and at the right moment. Never less, never too much.” (3:53—5:11) -Philippe“[Dental Monitoring is] like taking care of the patient before they are sitting in your chair, and after they are sitting in your dental chair. If you count all the hours that somebody lives in a full year, maybe the patient is one, two, or three hours in your dental chair...

Click here to access our Free On-Demand Courseswww.WrightChat.com Have you ever wondered what separates an exceptional leader from an average one? Join me as I take you on a journey through my personal experiences as a professional baseball umpire and a pilot, highlighting the pivotal role of curiosity in leadership and how this trait can be a game-changer in business scenarios.From high-stakes situations in the cockpit to intense moments on the baseball field, these experiences have taught me invaluable lessons about calmness amidst chaos, and the importance of non-coachable traits in leadership. Listen in for an intriguing account of a plane nose-diving due to a pilot's mistake, where I emphasize the significance of staying composed in nerve-wracking situations. We then switch gears to the world of professional baseball, shedding light on what evaluators look for in umpires, and how chaos can actually be a great platform to showcase one's skills.Navigating through the complexities of leading in a down economy, we discuss why it's crucial to inspire and motivate your team beyond just numbers. We delve into strategies to handle difficult circumstances, like angry patients, and turn negative situations into positive outcomes. Wrapping up, we explore the idea of leading with empathy, clear guidance, and focusing on controllable aspects during turbulent times. Tune in to discover how commitment to practice and self-improvement is the key to effective leadership, even when things go south. Join us and turn your leadership around!Click here to access our Free On-Demand Courseswww.WrightChat.comWe answer, speak as your employee and schedule your new patient phone calls either as your primary or backup - Stop using outdated answering services as nobody leaves voicemails anymore ... We speak just like your own employees, remote in and schedule new patients and they never know a "third party" answered!www.NewPatientGroup.comAt New Patient Group, we are more than just orthodontic practice consultants. We are a transformational coaching and digital marketing company bringing outside of orthodontics expertise to orthodontic practices wanting to thrive in the new economy. We come from outside your orthodontic practice “bubble” with real expertise in all the non-clinical skill sets you and your team must have to succeed in today's commoditized orthodontic industry. We are described by others as having an “underground cult following” with a client retention rate of over 98% and the biggest orthodontist names as clients while spending virtually nothing on advertising. We work with practices that want to increase their Invisalign or other types of clear aligner share to chairWe are founded by Brian Wright, a world-renowned expert in business growth, sales, customer service, and consumer psychology. He is also a trusted speaker for the finest companies in the world, including Invisalign, Henry Schein, Dental Monitoring, OrthoFi, and others. He has been described as a combination of the team from Shark Tank and Marcus Lemonis from The Profit. The best orthodontists in the world utilize our innovative coaching and marketing services to become better versions of themselves, streamline their practices, advance their careers, break through plateaus, improve conversion, increase new patients, and more!  Schedule a Free Consultation today and let us learn more about you, your orthodontic practice, and how we can customize something specific to your wants/needs. In this months podcast we discuss culture building at your practice and how it can transform the lives of others.

Innovative orthodontist Dr. Bill Dischinger practices outside of Portland, Oregon and is a speaker for Ormco's Spark aligners and Dental Monitoring. On this episode, you'll learn about: *How Bill followed in the footsteps of his renowned father Dr. Terry Dischinger, eventually forging his own path as an innovator *How the Dischingers developed the AdvancSync™ Herbst appliance *The Dischingers involvement with Damon™ braces *What inspired Bill to switch to Ormco's Spark and the benefits of their aligners *How Bill incorporated Dental Monitoring into his practice for both his aligner and braces patients Recorded March 17, 2023 at Coastal Creative Studios in St. Petersburg, FL. Generous support for this podcast comes from Straumann Group & Retainer Club.

Click here to access our Free On-Demand Courseswww.WrightChat.comWe answer, speak as your employee and schedule your new patient phone calls either as your primary or backup - Stop using outdated answering services as nobody leaves voicemails anymore ... We speak just like your own employees, remote in and schedule new patients and they never know a "third party" answered!www.NewPatientGroup.comAt New Patient Group, we are more than just orthodontic practice consultants. We are a transformational coaching and digital marketing company bringing outside of orthodontics expertise to orthodontic practices wanting to thrive in the new economy. We come from outside your orthodontic practice “bubble” with real expertise in all the non-clinical skill sets you and your team must have to succeed in today's commoditized orthodontic industry. We are described by others as having an “underground cult following” with a client retention rate of over 98% and the biggest orthodontist names as clients while spending virtually nothing on advertising. We work with practices that want to increase their Invisalign or other types of clear aligner share to chairWe are founded by Brian Wright, a world-renowned expert in business growth, sales, customer service, and consumer psychology. He is also a trusted speaker for the finest companies in the world, including Invisalign, Henry Schein, Dental Monitoring, OrthoFi, and others. He has been described as a combination of the team from Shark Tank and Marcus Lemonis from The Profit. The best orthodontists in the world utilize our innovative coaching and marketing services to become better versions of themselves, streamline their practices, advance their careers, break through plateaus, improve conversion, increase new patients, and more!  Schedule a Free Consultation today and let us learn more about you, your orthodontic practice, and how we can customize something specific to your wants/needs. In this months podcast we discuss culture building at your practice and how it can transform the lives of others.

Dr. Alfred Griffin, the co-founder of LightForce Orthodontics, is our guest on this episode of The Golden Age of Orthodontics. Dr. Griffin shares how LightForce has benefited patients and orthodontists in ways even the developer finds surprising. In addition, Amy introduces a new podcast for team members of the orthodontic office called Practice Talk. The host will be Lacie Ellis, and she is excited to share answers on topics staff members find challenging in their day-to-day office experience. Enjoy today's podcast with Dr. Griffin, and stay tuned for Practice Talk. IN THIS EPISODE: [04:25] Dr. Griffin explains his opinion on the best way to market a business and the products they have developed.  [06:42] LightForce just opened a factory in Wilmington, Massachusetts.  [08:41] Dr. Griffin discusses the benefits of LightForce to a patient.  [12:23] Dr. Griffin explains why this industry will grow in the future.  [14:49] The new features LightForce plans to integrate in the future.  [19:32] The practice benefits from implementing LightForce and the importance of the outcome to the patient.  [23:27] Amy describes how Dental Monitoring can help orthodontists.  [26:57] Amy introduces Lacie Ellis, who will be the host of Practice Talk. KEY TAKEAWAYS:  Products and their developers used in orthodontic practices need to be those you trust. LightForce has proven to reduce both treatment time and the number of visits needed by the patient.  A new podcast geared toward the staff members of the orthodontist's office is on the horizon. Don't miss Practice Talk coming next month! RESOURCE LINKS People + Practice - Website LightForce Orthodontics - Website Dr. Alfred Griffin - Linkedin Dr. Leon Klempner - Instagram BIOGRAPHY:  Dr. Griffin founded LightForce Orthodontics in 2015. He received his BS in Biochemistry from the University of Virginia, after which he completed a DMD and PhD at the Medical University of South Carolina while lecturing internationally in craniofacial biology. Dr. Griffin also has a Masters of Medical Science and Certificate in Orthodontics from the Harvard School of Dental Medicine, where he currently serves as faculty, and he is an ABO-certified practicing orthodontist. QUOTES:  “You need to work with companies you trust because the impact of something going wrong is quite high. So building trust is something that we are driving towards because that becomes the standard that orthodontists stake their business on.” - Dr. Alfred Griffin “The tools that enable doctors to have a better treatment plan and diagnoses will be the focus for LightForce in the future.” - Dr. Alfred Griffin

Click here to watch our Live Workshop from AAO 2023 in Chicago.Click here to access our Free On-Demand Courses www.WrightChat.comWe answer and schedule your new patient phone calls either as your primary or backup - Stop using outdated answering services as nobody leaves voicemails anymore ... We speak just like your own employees, remote in and schedule new patients and they never know a "third party" answered!www.NewPatientGroup.com/FreeCoursesAt New Patient Group, we are more than just orthodontic practice consultants. We are a transformational coaching and digital marketing company bringing outside of orthodontics expertise to orthodontic practices wanting to thrive in the new economy. We come from outside your orthodontic practice “bubble” with real expertise in all the non-clinical skill sets you and your team must have to succeed in today's commoditized orthodontic industry. We are described by others as having an “underground cult following” with a client retention rate of over 98% and the biggest orthodontist names as clients while spending virtually nothing on advertising. We are founded by Brian Wright, a world-renowned expert in business growth, sales, customer service, and consumer psychology. He is also a trusted speaker for the finest companies in the world, including Invisalign, Henry Schein, Dental Monitoring, OrthoFi, and others. He has been described as a combination of the team from Shark Tank and Marcus Lemonis from The Profit. The best orthodontists in the world utilize our innovative coaching and marketing services to become better versions of themselves, streamline their practices, advance their careers, break through plateaus, improve conversion, increase new patients, and more!  Schedule a Free Consultation today and let us learn more about you, your orthodontic practice, and how we can customize something specific to your wants/needs. In this months podcast we discuss culture building at your practice and how it can transform the lives of others.

Mardi 9 mai, François Sorel a reçu Anis Ayari, ingénieur en intelligence artificielle et président de Deepplayer ; Frédéric Vacher, directeur de l'innovation chez Dassault Systèmes ; Christophe Cadic, directeur digital d'IKEA France ; Christian Allouche, PDG et cofondateur de Gleamer ; Frédéric Sudraud, président de FACIL'iti ; Alexandros Pantalis, cofondateur et président de Phagos ; Etienne Bracq, journaliste BFM Business ; Anne-Flore Perrin, directrice stratégie et business développement chez Schneider Electric ; Edouard Gasser, cofondateur de Tilak Healthcare ainsi que Philippe Salah, président et fondateur de Dental Monitoring dans l'émission Tech & Co sur BFM Business. Retrouvez l'émission du lundi au jeudi et réécoutez la en podcast.

Click here to watch our Live Workshop from AAO 2023 in Chicago.www.WrightChat.comWe answer and schedule your new patient phone calls either as your primary or backup - Stop using outdated answering services as nobody leaves voicemails anymore ... We speak just like your own employees, remote in and schedule new patients and they never know a "third party" answered!www.NewPatientGroup.com/FreeCoursesAt New Patient Group, we are more than just orthodontic practice consultants. We are a transformational coaching and digital marketing company bringing outside of orthodontics expertise to orthodontic practices wanting to thrive in the new economy. We come from outside your orthodontic practice “bubble” with real expertise in all the non-clinical skill sets you and your team must have to succeed in today's commoditized orthodontic industry. We are described by others as having an “underground cult following” with a client retention rate of over 98% and the biggest orthodontist names as clients while spending virtually nothing on advertising. We are founded by Brian Wright, a world-renowned expert in business growth, sales, customer service, and consumer psychology. He is also a trusted speaker for the finest companies in the world, including Invisalign, Henry Schein, Dental Monitoring, OrthoFi, and others. He has been described as a combination of the team from Shark Tank and Marcus Lemonis from The Profit. The best orthodontists in the world utilize our innovative coaching and marketing services to become better versions of themselves, streamline their practices, advance their careers, break through plateaus, improve conversion, increase new patients, and more!  Schedule a Free Consultation today and let us learn more about you, your orthodontic practice, and how we can customize something specific to your wants/needs. 

Dr. Bill Layman, the owner of Straighten Up Orthodontics in Clearwater, Florida, is our guest on this episode of The Golden Age of Orthodontics. Dr. Layman talks about the advantages of using a 3-D Treatment Letter, demonstrating the potential outcomes of orthodontic treatment using virtual technology. This gives patients the assurance they require to move forward with treatment. Additionally, he discusses the advantages of remote monitoring and employing uLab for aligners. There's never been a better time to be an orthodontist.   IN THIS EPISODE: [00:57] Amy and Dr. Leon discuss what their marketing firm does and the frustrations Dr. Leon experienced as a practicing orthodontist.  [03:47] Dr. Layman explains the benefit of a 3-D Treatment Letter.  [07:58] What was the motivation for the creation of this digital technology?  [11:06] The differences and benefits of Ulab for aligners.  [13:22] Dr. Layman uses remote monitoring to the advantage of patients by acknowledging their busy schedules.  [16:20] Dr. Layman responds to Dr. Strauss from Florida regarding virtual setups.  [18:36] Three ways of creating 3D communication.  [23:24] There is an increase in patient acceptance when they can see the result visually.    KEY TAKEAWAYS:  An animated representation of a patient's teeth after correction instills motivation and confidence, encouraging them to undergo the necessary treatment Teamwork between an Orthodontist and a GP assures patients they are working with the right professionals Patients highly appreciate having remote check-ups as it saves significant time   RESOURCE LINKS People + Practice - Website Dr. Bill Layman - Website DrBill@suortho.com   BIOGRAPHY:  Raised in a small Virginia farm town, Dr. Bill Layman worked during high school as a farmhand, loaded dog feed, mowed church lawns, and was a full-service gas attendant. After graduating from The Citadel with a Bachelor of Science in biology, he served as a paratrooper with the Army's 82nd Airborne. While in dental school at the Medical University of South Carolina, he was elected and served four years as class president while earning his Doctorate in Dental Medicine. He has lived and worked in Clearwater since opening Straighten Up Orthodontics in 2005. He and his wife Andrea have one son who is now attending Tulane University and majoring in Finance and Real Estate. Dr. Layman recently completed his Masters of Business Administration at the Wharton School, University of Pennsylvania, where he also received the Ben Franklin Award for leadership.

Tune in for today's industry updates.

On this month's podcast we welcome the former owner of Queen's Gate Orthodontics (South Kensington), Dr. Claire Nightingale - now a part of the Dentex family of practices.   We begin by reminiscing that Chris first heard Claire speak at the 2019 BOS annual conference and, thus inspired, he asked for an interview for his own clients in January 2020.   Claire shared her commitment to digital workflow and virtual consultation, little realising that, just a few weeks later, we would be plunged into lockdown and that, on the return to work, her new business practices would accelerate the growth of her business.   Best Practice UK, Dentistry Awards, 2020. Most Transformed Practice, UK and I Invisalign Awards, 2022 Best Digital Practice, London, Highly Commended, Private Dentistry Awards, 2022 Best Principal, London and South East, Private Dentistry Awards, 2022   As well as being inspired by Claire's enthusiasm and energy, you will learn:   Why Claire became an orthodontist; Why it is important to start any business venture with your exit strategy in mind; Top tips for selling your business, both before, during and after the sales process; The massive benefits of digitisation and of Dental Monitoring; How working smarter and not harder creates The Nirvana Graph The Four Pillars of Claire's success Turning negatives into positives; Being resilient; Offering world class customer care; Building your business through word of mouth.   Claire is a power-house of passion, determination and focus - and if 1% of it rubs off on you, your time will have been well spent.

www.WrightChat.comWe answer and schedule your new patient phone calls either as your primary or backup - Stop using outdated answering services as nobody leaves voicemails anymore ... We speak just like your own employees, remote in and schedule new patients and they never know a "third party" answered!www.NewPatientGroup.com/FreeCoursesAt New Patient Group, we are more than just orthodontic practice consultants. We are a transformational coaching and digital marketing company bringing outside of orthodontics expertise to orthodontic practices wanting to thrive in the new economy. We come from outside your orthodontic practice “bubble” with real expertise in all the non-clinical skill sets you and your team must have to succeed in today's commoditized orthodontic industry. We are described by others as having an “underground cult following” with a client retention rate of over 98% and the biggest orthodontist names as clients while spending virtually nothing on advertising. We are founded by Brian Wright, a world-renowned expert in business growth, sales, customer service, and consumer psychology. He is also a trusted speaker for the finest companies in the world, including Invisalign, Henry Schein, Dental Monitoring, OrthoFi, and others. He has been described as a combination of the team from Shark Tank and Marcus Lemonis from The Profit. The best orthodontists in the world utilize our innovative coaching and marketing services to become better versions of themselves, streamline their practices, advance their careers, break through plateaus, improve conversion, increase new patients, and more!  Schedule a Free Consultation today and let us learn more about you, your orthodontic practice, and how we can customize something specific to your wants/needs. 

www.WrightChat.comWe answer and schedule your new patient phone calls either as your primary or backup - Stop using outdated answering services as nobody leaves voicemails anymore ... We speak just like your own employees, remote in and schedule new patients and they never know a "third party" answered! www.NewPatientGroup.com/FreeCourses At New Patient Group, we are more than just orthodontic practice consultants. We are a transformational coaching and digital marketing company bringing outside of orthodontics expertise to orthodontic practices wanting to thrive in the new economy. We come from outside your orthodontic practice “bubble” with real expertise in all the non-clinical skill sets you and your team must have to succeed in today's commoditized orthodontic industry. We are described by others as having an “underground cult following” with a client retention rate of over 98% and the biggest orthodontist names as clients while spending virtually nothing on advertising. We are founded by Brian Wright, a world-renowned expert in business growth, sales, customer service, and consumer psychology. He is also a trusted speaker for the finest companies in the world, including Invisalign, Henry Schein, Dental Monitoring, OrthoFi, and others. He has been described as a combination of the team from Shark Tank and Marcus Lemonis from The Profit. The best orthodontists in the world utilize our innovative coaching and marketing services to become better versions of themselves, streamline their practices, advance their careers, break through plateaus, improve conversion, increase new patients, and more!  Schedule a Free Consultation today and let us learn more about you, your orthodontic practice, and how we can customize something specific to your wants/needs. 

Dr. Bill Layman is an orthodontist in Clearwater, FL who applies his MBA knowledge to help orthodontists understand important business decisions for their practices. On this episode, you'll learn about: *How Bill attended the Citadel and served in the Army's 82nd Airborne prior to attending dental school *How he went on to earn his MBA degree from UPenn's Wharton School of Business *Bill's make-buy analysis for in-house aligner fabrication *His keep-sell decision for those considering selling their practices to a DSO or OSO *How Bill incorporated Dental Monitoring into his practice at Straighten Up Orthodontics Recorded December 11, 2022 at Coastal Creative Studios in St. Petersburg, FL. Generous support for this podcast comes from KLOwen Stride Custom Braces & Revere Partners.

www.NewPatientGroup.com/FreeCourses www.WrightChat.com - We answer and schedule your new patient phone calls either as your primary or backup - Stop using outdated answering services as nobody leaves voicemails anymore ... We speak just like your own employees, remote in and schedule new patients and they never know a "third party" answered! At New Patient Group, we are more than just orthodontic practice consultants. We are a transformational coaching and marketing company bringing outside of healthcare expertise to orthodontic practices wanting to thrive in the new economy. We come from outside your orthodontic practice “bubble” with real expertise in all the non-clinical skill sets you and your team must have to succeed in today's commoditized orthodontic industry. We are described by others as having an “underground cult following” with a client retention rate of over 98% and the biggest orthodontist names as clients while spending virtually nothing on advertising. We are founded by Brian Wright, a world-renowned expert in business growth, sales, customer service, and consumer psychology. He is also a trusted speaker for the finest companies in the world, including Invisalign, Henry Schein, Dental Monitoring, OrthoFi, and others. He has been described as a combination of the team from Shark Tank and Marcus Lemonis from The Profit. The best orthodontists in the world utilize our innovative coaching and marketing services to become better versions of themselves, streamline their practices, advance their careers, break through plateaus, improve conversion, increase new patients, and more!  Schedule a Free Consultation today and let us learn more about you, your orthodontic practice, and how we can customize something specific to your wants/needs. 

On today's episode of The Golden Age of Orthodontics, we are joined by Dr. Barry Benton, a board-certified orthodontist based in Oxford, Alabama. His practice, Designer Smiles by Benton, is in two locations. During Covid, Dr. Benton implemented Dental Monitoring to keep in touch with his patients and learned that it benefited both his practice and the patient. Today he shares how features like remote monitoring and dynamic scheduling have played a part in the success of his business. Don't miss the informative conversation. IN THIS EPISODE: [05:01] Dr. Benton explains why he began using remote monitoring in his practice. [08:32] Involving the entire staff in new technology was critical to the success and acceptance of his team. [10:33] Dynamic scheduling was implemented after remote monitoring and has proven successful. [14:28] The discussion of financial collections and insight into the length of time the appliance is viable. Learn additional benefits of dynamic scheduling.  [22:19] Dr. Benton explains how remote monitoring assists the patient and the orthodontist. [27:54] Learn how remote monitoring and dynamic scheduling can benefit your practice. KEY TAKEAWAYS:  Patients benefit from remote monitoring because they don't need to drive to the dental office as often. Compliance skyrockets when patients see the benefits for them. Involve your staff in the decision-making process when taking on new technology. RESOURCE LINKS Website - Designer Smiles by Benton Facebook - Dr. Barry Benton DrBarry@bracesbybenton.com https://www.bracesbybenton.com/ BIO: Dr. J. Barry Benton, D.M.D., M.S.D., is a board-certified orthodontist based in Oxford, Alabama, where he cares for patients at two locations of Designer Smiles by Benton, where he has worked since 2016. He received his Bachelor of Science at Furman University, his Doctorate of Medical Dentistry at the University of Alabama at Birmingham, and his Certificate in Orthodontics and Master of Science in Dentistry at Louisiana State University. Dr. Benton is also one of the youngest orthodontists in the country to be a diplomat on the American Board of Orthodontics.

www.NewPatientGroup.com/FreeCourseswww.WrightChat.com - We answer and schedule your new patient phone calls either as your primary or backup - Stop using outdated answering services as nobody leaves voicemails anymore ... We speak just like your own employees, remote in and schedule new patients and they never know a "third party" answered! At New Patient Group, we are more than just orthodontic consultants. We are a transformational coaching and marketing company bringing outside of healthcare expertise to orthodontic practices wanting to thrive in the new economy. We come from outside your orthodontic practice “bubble” with real expertise in all the non-clinical skill sets you and your team must have to succeed in today's commoditized orthodontic industry. We are described by others as having an “underground cult following” with a client retention rate of over 98% and the biggest orthodontist names as clients while spending virtually nothing on advertising. We are founded by Brian Wright, a world-renowned expert in business growth, sales, customer service, and consumer psychology. He is also a trusted speaker for the finest companies in the world, including Invisalign, Henry Schein, Dental Monitoring, OrthoFi, and others. He has been described as a combination of the team from Shark Tank and Marcus Lemonis from The Profit. The best orthodontists in the world utilize our innovative coaching and marketing services to become better versions of themselves, streamline their practices, advance their careers, break through plateaus, improve conversion, increase new patients, and more!  Schedule a Free Consultation today and let us learn more about you, your orthodontic practice, and how we can customize something specific to your wants/needs. 

How your Accountant is Sabotaging your Success - Four Ways that Redefine Cost and Overhead www.NewPatientGroup.com/freecourseswww.WrightChat.com - Let us answer all your new patient calls or answer and schedule the new patient calls you miss.New Patient Group is a transformational coaching and marketing company bringing outside of healthcare expertise to orthodontic practices wanting to thrive in the new economy. We come from outside your orthodontic practice “bubble” with real expertise in all the non-clinical skill-sets you and your team must have to succeed in today's commoditized orthodontic industry. We are described by others as having an “underground cult following” with a client retention rate of over 98% and the biggest orthodontist names as clients, while spending virtually nothing on advertising. We are founded by Brian Wright, a world renown expert in business growth, sales, customer service, and consumer psychology. He is also a trusted speaker for the finest companies in the world including Invisalign, Henry Schein, Dental Monitoring, OrthoFi and others. He has been described as a combination of the team from Shark Tank and Marcus Lemonis from The Profit. The best orthodontists in the world utilize our innovative coaching and marketing services to become better versions of themselves, streamline their practices, advance their careers, break through plateaus, improve conversion, increase new patients and more!  Schedule a Free Consultation today and let us learn more about you, your orthodontic practice and how we can customize something specific to your wants/needs. 

Join Orthodontic Products Chief Editor Alison Werner as she talks to Dr J. Barry Benton about how he has incorporated Dental Monitoring's remote monitoring technology into his practice as part of his focus on making data-driven decisions.In this podcast, sponsored by Dental Monitoring, Benton shares how he adopted the company's remote monitoring platform during the office closures at the start of the COVID-19 pandemic to ensure continuity of care. But in opting for the Dental Monitoring platform, he was looking for a tool that could do more than just that. He wanted a remote monitoring platform that could be an extra employee to help the practice wade through the massive number of photos and data coming in as it faced (and continues to face) staffing shortages. With Dental Monitoring's AI technology, he got that.

www.NewPatientGroup.com/PodcastFree On-Demand Courses - www.NewPatientGroup.com/FreeCoursesLet us answer your new patient phone calls for you at www.WrightChat.comNew Patient Group is a transformational coaching and marketing company bringing outside of healthcare expertise to orthodontic practices wanting to stand out amongst their competition and thrive in the new economy. We are described by others as having an “underground cult following” with a client retention rate of over 98% and the biggest names in orthodontics as clients, while spending virtually nothing on advertising. With many choices out there what makes us unique to all of them is the relationship we have with our clients and the fact we come from outside your “practice bubble” with expertise on the hundreds of non-clinical skill-sets you must have in order to thrive in today's commoditized environment. We are founded by Brian Wright, a world renown expert in business growth, sales, customer service, and consumer psychology. He is also a trusted speaker for the finest companies in the world including Invisalign, Henry Schein, Dental Monitoring, OrthoFi and others. He has been described by many as the combination of the team from Shark Tank and Marcus Lemonis from The Profit. The best orthodontists in the world utilize our innovative coaching and marketing services to become better versions of themselves, streamline their business, advance their careers, break through plateaus, improve conversion, increase new patients and more!  Schedule a Free Consultation today and let us learn more about you, your practice and how we can customize something specific to your wants/needs. 

Today on the podcast, I have two gentlemen who are widely respected in the orthodontic world. They are great clinicians and teachers. In addition, they are in touch with the business side of orthodontics with things such as efficiency, productivity, and technology.I have Dr. Sean Holliday and Dr. Barry Glaser.Recently, there have been great discussions online, specifically about Dental Monitoring. On the one hand, some people say it has changed their practices and their lives. On the other hand, others claim that it's just another extra expense.That's the main discussion we are having in this episode. We start with the null hypothesis that Dental Monitoring makes no difference in one's practice.Dr. Sean Holliday states that it saves so much clinical time and increases our capacity because we can focus on the relevant appointments.It is also great from a patient's perspective because they only show up for significant things.Dr. Barry Glaser adds that Dental Monitoring is all about automating routine processes. It's about reducing the noise by focusing on the 20% and letting the technology do the other 80%.Tune in to this fascinating conversation and learn more about Dental Monitoring and the details of how these two gentlemen today are using it in their practices.Key Takeaways- Meet Dr. Sean Holliday and Dr. Barry Glaser (01:09)- Does Dental Monitoring make a difference? (03:59)- Workflow with Dental Monitoring (10:55)- The initial onboarding process for patients (19:39)- Automating the routine processes (27:59)- The role of a Dental Monitoring coordinator (30:31)- How Monitoring drives better performance (43:30)- Setting guardrails for severe cases on DM (48:39)- Tips to get your aligner game to the next level (53:05)- How to start using Dental Monitoring in your practice (58:01)Additional Resources

How your Receptionist is Costing you Millions: https://www.youtube.com/watch?v=YAT3NSojzmk Podcast: www.NewPatientGroup.com/PodcastOn-Demand Courses: www.NewPatientGroup.com/On-DemandNew Patient Group is a transformational coaching and marketing company bringing outside of healthcare expertise to practices wanting to stand out amongst their competition and thrive in any economy.  We are founded by Brian Wright, a world renown expert in business growth, sales, customer service, and consumer psychology. He is also a trusted speaker for the finest companies in the world including Invisalign, Henry Schein, Dental Monitoring, OrthoFi and others. The best doctors and employees in the world utilize our coaching and marketing services to become better versions of themselves, streamline their business, advance their careers, break through plateaus, improve conversion, increase new patients and more! 

Stell dir vor, du könntest deine Patienten aus der Ferne beraten und in ihrer Behandlung betreuen. Das hat den Vorteil, dass deine Patienten nicht den Weg in die Praxis auf sich nehmen müssen und dass du ein effizientes Zeitmanagement bei der Alignertherapie hast. Weitere Fragen an Dr. Gebhardt ? https://doc-gebhart.de Weitere Infos zu Dental Monitoring gibt es hier: https://dental-monitoring.com/?lang=de Du möchtest mal zu Gast sein? Schreib mir einfach bei Instagram: https://www.instagram.com/zahnart/?hl=de Oder per Mail an: info@dental-welt.com https://www.dental-welt.com

Patients increasingly demand digital options when it comes to dentistry; practice treatment plan close rates go up a minimum of 15% by offering remote monitoring alternatives. So, what is the formula to success without disrupting your current workflow?  In this week's episode, I welcome dental professionals and entrepreneurs Matthew Quinn and Dr. Kurt Hoffman to learn more about In Hand Dental (previously known as AlignFlow), an innovative dental monitoring app they've developed. Tune in to learn why offering treatment plans remotely monitored can be a fantastic opportunity for practice growth and how they can help you improve your workflow, reduce chair time, and boost patient experience.   Key Takeaways  Intro (00:00) Matt's and Kurt's background and journey (02:01) How the app can help practices improve patient experience (04:44) The most significant advantage remote monitoring offers dentists (09:21) Why remote monitoring is a fantastic opportunity for practice growth (16:29) How the app tracks and boosts patient compliance (25:00) Special offer for 'The Raving Patients Podcast' listeners (31:46)   Additional Resources Learn proven dental marketing strategies and online reputation management techniques at: https://www.drlentau.com Download the In Hand Dental App: https://play.google.com/store/apps/details?id=com.inhandhealth.alignflow.patient&hl=en&gl=US This podcast is sponsored by Cloud Dentistry, the largest dental talent marketplace. Find out more at: http://www.clouddentistry.com/Len

Join Orthodontic Products Chief Editor Alison Werner and orthodontists Barry Benton, DMD, MSD, and Josh Adcox, DDS, as they discuss the Dental Monitoring effect and the future of orthodontics. Recorded live on the exhibit hall floor at the recent American Association of Orthodontists Annual Session in Miami Beach, the conversation takes a deep dive into how remote patient monitoring and virtual care are changing the game.To learn more about Dental Monitoring, visit: https://dental-monitoring.com/

Interview de Philippe Salah, fondateur et CEO de Dental Monitoring

Durning AAO Miami Beach, Ortho Marketing President, Dean Steinman, was able to sit down and chat LIVE with Dental Monitoring leaders, Sophia Acker & Paul Capodanno. In this podcast, they talk about the future of remote monitoring and how it's changed how many orthodontic practices approach treatment and marketing.They also discuss how a practice that might not currently be using remote monitoring can implement it in a way that makes both the lives of the doctors AND patients easier!

Durning AAO Miami Beach, Ortho Marketing President, Dean Steinman, was able to sit down and chat LIVE with Dental Monitoring leaders, Sophia Acker & Paul Capodanno. In this podcast, they talk about the future of remote monitoring and how it's changed how many orthodontic practices approach treatment and marketing.They also discuss how a practice that might not currently be using remote monitoring can implement it in a way that makes both the lives of the doctors AND patients easier!

Fresh from the opening of her brand new squat practice, Martina Hodgson chats with Prav and Payman about the rationale behind opening a squat after years of successful ownership with Wakefield's The Dental Studio.   Martina also talks about her insatiable drive and ambition, being an Invisalign Diamond provider and why she teamed up with Andrea Ubhi to start the Inspiring Women in Dentistry event. In This Episode 02.04 - Backstory 05.42 - The squat and practice ownership 13.03 - Leadership style 18.27 - Hiring and firing 23.53 - Practice structure and patient journey 37.37 - Invisalign Vs? 47.45 - A controversial offer 52.06 - The Dental Architect 59.10 - Sinking moments and project management 01.04.39 - Creative 01.06.56 - Black box thinking 01.11.02 - Mistakes and weaknesses 01.12.54 - Women and motherhood in dentistry 01.19.08 - Plans, confidence and inspiration 01.23.55 - Finally, a black box thought 01.28.37 - Last days and legacy 01.32.00 - Fantasy dinner party About Martina Hodgson Dr Martina Hodgson owns Wakefield-based The Dental Studio and The Dental Architect in Leeds.      She is a Diamond Invisalign provider, a speaker for Invisalign and Aligner Consulting and a key opinion leader for Dental Monitoring.   Martina was listed in Dentistry's Top 50, 2021. She sits on the editorial advisory board of the  Private Dentistry Journal Editorial and is a prolific contributor to the general and dental press.   Martina is the co-founder of Inspiring Women in Dentistry organisation with Andrea Ubhi. 

In our newest Podcast Episode #108, Insiders Dean Steinman and Dr. Barry Glaser chat with Dr. Sophie Acker, VP of Global Product Management and Business Intelligence for Dental Monitoring, about how the use of artificial intelligence is shaping the future of the orthodontic world and how Dental Monitoring can help you practice thrive. Listen to this podcast to hear:- How Dr. Glaser uses AI in his own practice- What powers Dental Monitoring's AI and how it works- How Dr. Glaser saw 20% revenue growth while cutting down his workweek using Dental Monitoring- & so much more!alignerinsider.com

Ce mercredi 17 novembre, Sandra Gandoin et Christophe Jakubyszyn ont reçu Philippe Salah, cofondateur et PDG de Dental Monitoring, Alexandre Liot, directeur des Galeries Lafayette Paris Haussmann, Pascal Gauthier, PDG de Ledger, et Bernard Charlès, DG de Dassault Systèmes et vice-président du Conseil d'administration, dans l'émission Good Morning Business sur BFM Business. Retrouvez l'émission du lundi au vendredi et réécoutez la en podcast.

Today I share my experience with one of dentistry's newest (and coolest) technologies, known as Dental Monitoring (DM). We all know that consumer buying behaviour and expectations are changing. Patients want more convenient appointments and care that is customized. For over a year now, DM has allowed me to do just that! Dental Monitoring is a smartphone app that utilizes artificial intelligence (AI) technology, allowing doctors to monitor their patients' orthodontic progress remotely, with more detail and accuracy than even possible with the naked eye during an in-office visit. As a bonus, patients get shorter treatment times, weekly monitoring, and will not miss a beat, no matter how far they live or how busy they get. Incorporating DM into my Invisalign workflow that has made a major positive impact in my ability to care for more patients, scale my case load and more effectively provide a level of care that is modern, and rewarding, for all parties. Don't forget to subscribe to make sure you don't miss any future episodes! //// Email: peggy@smilesbybown.com Ig: @drpeggybown | @dentalalchemy https://dental-monitoring.com/ The DM Podcast: https://open.spotify.com/show/6epjLH9rjy1vtZQZiwANs8 Interested in taking the Digital Smile Design Residency 1? Use my promo code BELIKEPEGGY to receive 10% OFF!

It is my pleasure to introduce to you Dr. Rayan Skafi. I had such a great time talking about his favorite pieces of technology. Along with learning some basics on how teledentistry and artificial intelligence work in dentistry. Dr. Rayan Skafi received his DMD degree from the University of Saint-Joseph, where he also earned a certificate of advanced graduate studies in prosthodontics. He worked in private dental practice for four years before pursuing a master's degree in biotechnologies management from ESCP Europe in Paris. After that, he started working at Dental Monitoring, a leading innovator of dental technology, as a Clinical Education Officer. Dr. Skafi works closely with global Key Opinion Leaders in the dental industry to develop and implement a strong educational program teaching dental professionals how to adopt innovative technologies, such as AI-driven solutions and teledentistry, in order to evolve their practices. Dr. Skafi believes that patient empowerment and technological development are making space for the delocalization of healthcare, requiring not only the adoption of disruptive technologies but also changes in stakeholders' systems and attitudes. *Key Questions* 1. Diamond In The Ruff: what product did you use most in practice? That's been a major advantage to helping with productivity and efficiency. Implementation of learning good Photography to show off his work to the best of his ability. Smile Simulator - Using Vision Software -https://dental-monitoring.com/vision/ Intraoral camera 2. No-Risk | No- Reward: What was your big investment of time or money in technology that paid off. Teledentistry and Artificial Intelligence Dental Monitoring (remote monitoring for ortho treatments). https://dental-monitoring.com/ 3. The Flop: What did you buy into that was a waste of time and money? 3D Printer Dr. Rayan Skafi shared with us his favorite piece of technology software called SmileMate- using (AI) artificial intelligence and secure video technology; SmileMate allows dentists and orthodontists to assess patients' oral health instantly and remotely. Smilemate (Virtual consultation tool) https://dental-monitoring.com/smilemate/ Pearl (The AI company working with Dental Insurance companies) https://hellopearl.com/ Dr. Rayan Skafi Social links Podcast- The DM Podcast https://dental-monitoring.com/dmpodcast/ LinkedIn- Dr. Rayan Skafi -https://www.linkedin.com/in/dr-rayan-skafi-5812996b/ Instagram- @ray_skafi Thank you for watching and supporting The Dental Tech Chat podcast! Please like and subscribe to our channel for more episodes. Be sure to hit the bell notification button to not miss out on our new videos! Sound From Zapsplat.com Sodium Dental Dental Technology Sales, Support, & Dental X-ray Sensor Repair Phone (800)821-8962 email support@sodiumdental.com Check out www.sodiumdental.com for more information. --- Send in a voice message: https://anchor.fm/dentaltechchat/message

"Dental Monitoring has been a game changer for us," says Dr. David Walt, of Walt Orthodontics, in Vaughan, Ontario. He explains that for orthodontists with small practices, the use of remote monitoring allows them to save unnecessary chair time and to communicate with their patients outside of office hours. To make the most out of this technology, Dr. Walt enforces a zero tolerance policy with his patients regarding non-compliance when it comes to scanning. And it works! His patient scan record is nearly perfect.If you're aiming for 99% on-time scans, listen to this episode for some useful tips.

“When you make things easier for patients, you establish a very competitive edge in your business,” says Dr. Christy Fortney, an orthodontist based in Southern California. As a patient-focused practitioner, Fortney is committed to providing the best possible patient experience. But what else convinced her to go full on with Dental Monitoring? The pandemic, for one, but also the capacity to "see" more patients, more often. There is a real limit to how many patients you can see physically in the office, but that number drastically increases when you switch to virtual appointments, resulting in more convenience for patients as well as a thriving business. Integrating DM and Gaidge has been "one of the best decisions" Dr. Fortney's made for her orthodontic practice. As a supplement to this episode, watch Dr. Fortney's presentation on these two technologies: https://academy.dental-monitoring.com/go-further/control-the-numbers

In this episode, Dr. Murtuza Hasnaini discusses his experience of remote monitoring and management of patient treatment. The secret? A paradigm shift is required. But once he and his team got onboard, that shift brought major benefits for everyone: doctor, team and patients. We're talking automation, delegation, efficiency and satisfaction. So sit back, relax, and enjoy the show! And make sure to listen all the way through...Timestamps below:00:04:35 - In Dr. Hasnaini's experience, what were the early drivers and challenges of integrating remote monitoring?00:07:28 - The journey of patient undergoing Invisalign treatment with remote monitoring00:09:35 - How receptive are patients to this new technology?00:10:54 - What is the impact of Dental Monitoring on patients' compliance?00:13:50 - What is the journey of patient undergoing traditional braces treatment with remote monitoring?00:15:25 - How much time is Dr. Murtuza saving in his practice thanks to Dental Monitoring?00:23:58 - The importance of delegation to increase practice efficiency

In this episode, Dr. Melissa Farrow, of Farrow & Dewbre Orthodontics in Oklahoma, takes us through her journey of adopting Dental Monitoring's remote monitoring solution. As with other promising new technology that has shown up on the market, Dr. Farrow approached this innovation with skepticism, asking herself questions like: Can I maintain the same quality of treatment with fewer physical appointments? How will that affect my relationship with patients? How much can I rely on the quality of the pictures? What's the ROI? If you're asking yourself the same questions, tune into this episode for some answers.

Dr. Boyd Whitlock is the consummate gentleman and an excellent clinician. On this episode he spends some time explaining how he implemented dental monitoring in his practice and explains what it really is and how to use it for better outcomes and to free up more time in your schedule.

Machst Du Videobesprechungen mit Deinen Patienten? Online Termine? Nutzt Du Dental Monitoring und künstliche Intelligenz? Bevor Du Deine Praxis komplett auf digitalen Service ausrichtest, denke erst einmal über Deine existierenden Prozesse nach. Wie hast Du Deinen Terminkalender strukturiert und warum? Weil alle es so machen oder weil Du eine Strategie hast? Wie ist die Auslastung Deiner Zimmer? Bestimmt führst Du eine genaue Statistik über die Zimmerbelegung, die Zeiten für jeden Arbeitsgang und hast auch die unterschiedlichen Ausführungszeiten Deines Teams im Blick? Respekt. Du bist bereit für die nächste Stufe und wirst auch digital erfolgreich sein. Vielleicht aber macht Dich das jetzt auch nachdenklich. Du fühlst Dich wie ein(e) Getriebene(r) der Marketingindustrie und drohst vom scheinbaren Innovationsexpress überrollt zu werden. Egal welcher von beiden Du bist, diese Podcastfolge ist für Dich.