Podcasts about Intake

An opening or structure through which a fluid is admitted to a space or machine

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Latest podcast episodes about Intake

Code Story
S12 Bonus: The Perishable Supply Chain Crisis: Why Generic ERPs Fail Fresh Food Logistics and How AI Agents Are Transforming Error-Free Order Intake with Sid Dixit, Chief Technology Officer at iTradeNetwork

Code Story

Play Episode Listen Later Jul 23, 2026 32:08 Transcription Available


Sid Dixit is originally from central India, and came to the states for college. He is a technologist and builder at heart, serving in leadership roles across major companies. He has built and managed a fleet of satellites, built robots at Amazon, worked at Microsoft on surface tablets, and finally, at Google working on Android. Outside of tech in lives in the Bay Area with his wife and kids. He loves water sports, especially sailing. He spent 10 years in San Diego, and stumbled on the sport.Sid's current company started in 1999, and was acquired in 2010. A few years ago, Sid joined the company, at a time when the company was wanting to rebuild its network from the ground up - starting with a powerful index.This is Sid's creation story at iTradeNetwork.SponsorsUnblockedTECH DomainsMezmoBraingrid.aiLinkshttps://www.itradenetwork.com/https://www.linkedin.com/in/siddharthdixit/Our Sponsors:* Check out Cash App and use my code CASHAPP10 for a great deal: https://cash.app* Check out Plaud AI and use my code CODESTORY for a great deal: https://plaud.aiAdvertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy

Nik And Ant - PTMA Podcast
3 Things I'd Tell My Younger Self Before Opening a Gym + "I Never Close a Sale on a Call. Here's Why It Works Better."

Nik And Ant - PTMA Podcast

Play Episode Listen Later Jul 20, 2026 32:54


Join the Accelerator today - Intake closes Sunday 26th. This week Sky and I get into the stuff that never makes it into a caption. We open with the goal question — do you always need something exciting pulling you forward, or are there dead patches where you're just going through the motions? I get put on the spot about the three biggest lessons from my first twelve months running a gym, and it's not the answer most people expect. We talk about whether hammering lead magnets on Instagram burns your audience out, the actual best way to follow up a lead, and what to do when your head's full of ten ideas and you can't pick one. Sky gets honest about why she's never once heard a hard "no" on a consult, and I go into the recruitment lesson from my old man that changed how I handle objections for good. We also properly answer two questions straight from this week's client check-ins — how to actually get ahead with content instead of doing it on the fly, and how to stop feeling "oh shit" about going self-employed. Last thing: Accelerator starts a week today. If you've been sat on this for two weeks, sort your shit out — Sunday's your last day to join.Show Notes00:00 – Sky's on hosting duty, Ant's out watching the World Cup final with his dad01:18 – Accelerator starts a week today — last day to join is Sunday02:14 – Do you always need an exciting goal, or are there times you're just going through the motions?06:40 – The biggest lesson from year one of gym ownership (it's not what you think)11:15 – If I keep posting lead magnets, will my audience get sick of being sold to?15:21 – Following up a lead: phone, email or WhatsApp — what actually works17:06 – How to manage your head when it's full of ten different ideas and goals19:11 – The 3 things we'd tell our younger selves to focus on first23:22 – How Sky's never had a hard "no" on a consult, and what that says about how she runs them27:10 – Chasing the no's — the recruitment lesson that changed how Nik handles objections30:19 – The real way to get ahead with content instead of doing it on the fly35:37 – How to stop feeling "oh shit" about going self-employed37:11 – Final word: stop thinking about it, get signed up

Personal Injury Marketing Mastermind
460. Audit Your Intake and the 98% Conversion Rate Almost Always Falls Apart With Yani Smith, Legal Intake Pros

Personal Injury Marketing Mastermind

Play Episode Listen Later Jul 16, 2026 21:19


You may think your intake team converts 98% of your qualified cases—but when you audit every lead, there's a good chance that number doesn't reflect reality. Yani Smith, the CEO and Founder of Legal Intake Pros, a nationwide fractional intake operations company, explains why the numbers so often fall apart once she puts them under a microscope. Through intake audits, CRM implementation, coaching, quality control, and business intelligence, Yani Smith's team helps firms improve conversion rates and routinely delivers 50% growth in signed cases within six to eight months—with many clients exceeding 100% growth after a year. In this episode, she unpacks what really happens inside a professional intake audit. She discusses why speed-to-value has overtaken speed-to-lead, how firms should benchmark intake performance, why coaching matters more than hiring natural closers, and how the best-performing firms build systems that consistently turn marketing dollars into signed cases. You'll learn: Why PI Intake audits often reveal lower conversion rates than firms report. How speed-to-value improves signed case conversion more than speed-to-lead alone. What realistic intake conversion benchmarks look like for high-performing firms. How to structure intake teams as lead volume scales. Why coaching, quality control, and CRM strategy outperform guesswork in intake operations. If you want to dive deeper into intake strategies that actually move the needle, make sure you visit pimcon.org  to get your tickets to PIMCON 2026 in Scottsdale, Arizona.  Like what you hear? Hit Subscribe! We do this every week.  For more resources on how to dominate your market, visit us at Rankings.io. Subscribe to our newsletter and get the freshest news every Monday: newsletter.rankings.io Get Social! Personal Injury Mastermind w/ Chris Dreyer powered by Rankings.io is on Instagram | YouTube | TikTok

The Law Firm Marketing Minute
The Intake Problem Costing Your Firm Clients

The Law Firm Marketing Minute

Play Episode Listen Later Jul 14, 2026 1:59


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The Moos Room
Episode 355 - How Breed (Holstein and Crossbred) Influences Heifer Feed Intake and Emissions- UMN Extension's The Moos Room

The Moos Room

Play Episode Listen Later Jul 13, 2026 15:21


Brad shares preliminary results from a University of Minnesota study examining feed intake, methane emissions, and feeding behavior in Holstein and crossbred dairy heifers. Using precision feeders, methane-monitoring equipment, and activity sensors, the research team compared Holsteins with ProCROSS and GrazeCross heifers.The early findings show that methane production generally increased with feed intake. Smaller GrazeCross heifers consumed less feed and produced less methane and carbon dioxide, while ProCROSS heifers had the highest feed intake. However, methane produced per unit of dry matter intake did not differ significantly among the breed groups.Brad also discusses how often heifers visited the feed bunk, how much time they spent eating, and what sensor data revealed about rumination and activity. These preliminary results highlight how body size, breed, and feeding behavior may influence heifer management and environmental efficiency.Questions, comments, scathing rebuttals? -> themoosroom@umn.edu or call 612-624-3610 and leave us a message!Linkedin -> The Moos RoomTwitter -> @UMNmoosroom and @UMNFarmSafetyFacebook -> @UMNDairyYouTube -> UMN Beef and Dairy and UMN Farm Safety and HealthInstagram -> @UMNWCROCDairyExtension WebsiteAgriAmerica Podcast Directory 

Trial Lawyers University
TLU Claude Bootcamp with Stephen King and HMK's Shemia Fagan

Trial Lawyers University

Play Episode Listen Later Jul 11, 2026 108:10


From failed minister to car salesman to Oregon Secretary of State, Shemia Fagan has taken one of the more unconventional roads to plaintiff employment law. Now managing partner of six HKM Employment Attorneys offices and running over 200 active cases as the sole attorney on her team, Shemia joins guest host Stephen King and her partner Matthew Westerbeck to show how she does it: with Claude. Together they walk through a practical framework for trial lawyers — using the acronym TRIAL — covering AI-driven triage, research, intake review, advocacy prep, and continuous learning. Tune in for concrete strategies on email automation, judge simulation, deposition prep, and how AI frees lawyers to focus on the human skills no machine can replace.Train and Connect with the Titans☑️ Shemia Fagan | LinkedIn☑️ HKM Employment Attorneys LLP | LinkedIn☑️ Matthew Westerbeck | LinkedIn☑️ Stephen King | LinkedIn☑️ Kings Justice Law☑️ Trial Lawyers University☑️ TLU On Demand Instant access to live lectures, case analysis, and skills training videos☑️ TLU Beach 2027☑️ TLU on X | Facebook | Instagram | LinkedIn☑️ Subscribe Apple Podcasts | Spotify | YouTubeEpisode SnapshotShemia dropped out of a bachelor of divinity program at Boston University, sold cars for a couple of years to save for law school, then graduated from law school in Oregon in 2009 — building persuasion skills at every stage.While working at a corporate defense firm, Shemia simultaneously served in the Oregon legislature, passing paid sick leave and wage transparency laws — and quickly realized she would never make partner at a firm whose corporate clients were her political adversaries.Representing her mother in an age discrimination case, produced a settlement that let her mom buy her first home ever; that moment of purpose drew Shemia fully to the plaintiff side.After discovering Claude Cowork, Shemia spent the entire following weekend building email triage and expense-report automation — a "camel's nose under the tent" that transformed how she runs her practice.The episode introduces the TRIAL acronym — Triage, Research, Intake, Advocacy, Learning — as a practical roadmap for how plaintiff lawyers can deploy AI across every phase of their practice without sacrificing professional responsibility.Shemia used Claude to download all prior deposition transcripts of an opposing attorney 30 years her senior, extract their patterns and rule citations, and build a cheat sheet.Stephen King describes sleeping only an hour and a half per night during trial because AI had already anticipated every contingency — letting him stay fully present for the jury instead of managing logistics in his head.Produced and Powered by LawPods

Your Practice Mastered
Your law firm intake is missing THIS

Your Practice Mastered

Play Episode Listen Later Jul 10, 2026 15:09


What if your intake problem isn't your people… it's your process?Too many law firms hire an intake specialist, hand them a script, and assume they'll consistently convert leads into booked consultations. But without ongoing coaching, accountability, and performance tracking, even great hires can drift off course and quietly cost the firm revenue.In this episode of the Your Practice Mastered Podcast, Maria and Megan from The Intake Room break down one of the biggest misconceptions in law firm growth: intake isn't an administrative task, it's the first step in your sales process. They discuss why the most successful firms invest in continuous training, measurable performance, and leadership support long after onboarding.In this episode, you will discover:Why treating intake like administration could be hurting your firm's growthThe hidden reason good intake staff begin underperforming over timeWhat separates high-performing intake teams from average onesThe leadership mistakes that quietly reduce set rates and show ratesThe overlooked habits that create predictable revenue and stronger client experiencesPractical questions every law firm owner should ask before hiring more staff■ Your Practice Mastered helps law firms recruit, train, coach, and support elite intake professionals, non-attorney salespeople, and operational systems that increase revenue while reducing attorney workload. Learn more here: https://thelawfirmsecret.com/00:00 Why Training Wins In Law Firms00:45 Why Intake Is A Sales Process01:48 Why Law Firm Sales Teams Underperform03:08 The Importance On Setting Clear Expectations04:58 Coaching Builds Confidence07:12 Investing in Intake09:45 Staffing Room System11:08 Audit Your Intake13:00 Action Items to Improve Your Law Firms' Intake14:38 Listen to Your Team15:03 Final Takeaways

Texas Counselors Creating Badass Businesses
194 Your Intake Process Might Be Costing You More Than You Think

Texas Counselors Creating Badass Businesses

Play Episode Listen Later Jul 10, 2026 20:43 Transcription Available


Your intake process is doing a lot more than collecting signatures. It is shaping the expectations your clients and supervisees will carry into every interaction that follows.In this episode, I unpack some of the most common intake mistakes I see therapists and supervisors make. The surprising part is that these mistakes rarely become obvious during the first meeting. Instead, they show up weeks or even months later when a client pushes back on a cancellation fee, a supervisee questions a policy, or someone says, "I didn't know that."We'll talk about why intake is really about building clarity, trust, and protection from the very beginning. Whether you're onboarding a new therapy client or welcoming a supervisee, your systems matter more than you may realize.In this episode, we cover: Why your intake process begins before the first appointment  How mismatched expectations create avoidable conflict  The difference between having a contract and conducting an orientation  Common documentation gaps that leave therapists vulnerable  The intake mistakes supervisors make most often  Why professionalism during intake becomes your best marketing tool  Simple changes you can make this week to strengthen your systems You don't need to overhaul your entire practice overnight. Often, one well-designed improvement can make your intake process smoother, your documentation stronger, and your professional relationships more successful.Want to learn more? Check out this month's free resource from Kate Walker Training. Want deeper support? Inside the Step It Up Membership, we provide updated templates, live coaching, supervision resources, documentation systems, and practical business strategies designed specifically for therapists and supervisors.Get your step by step guide to private practice. Because you are too important to lose to not knowing the rules, going broke, burning out, and giving up. #counselorsdontquit. 

Community IT Innovators Nonprofit Technology Topics
Nonprofit AI Voice Intake Technology with Chip Kennedy

Community IT Innovators Nonprofit Technology Topics

Play Episode Listen Later Jul 10, 2026 36:22 Transcription Available


Carolyn Woodard explores voice AI in the social services sector with Chip Kennedy, founder and CEO of CivicReach, a technology company building AI-powered communication tools for nonprofits and government agencies delivering human services. Chip brings a rare dual perspective: years as a technologist and startup founder alongside his role and experience running a nonprofit serving families experiencing homelessness.When people we serve need information, how can we get it to them? When our nonprofits free up employee time by using technology - in this case Voice AI to answer simple questions in incoming calls - what else can those staff members do with that time? Can emerging technology help staff up government agencies and nonprofits who are chronically understaffed and under resourced, without losing the trust of the communities they care about? The conversation digs into how voice AI is helping under-resourced social services organizations close the gap between people asking for help and the staff trying to reach them. Chip is candid that voice AI is not the right fit for every organization, and he shares how to evaluate whether it is right for yours. He also makes a compelling case that AI-driven phone intake is not a job displacement risk in human services – a sector so chronically understaffed that organizations are more likely to redeploy freed-up staff capacity than lose positions.Carolyn and Chip discuss:Why human services is one sector where job displacement fears around AI largely don't apply – and what freed-up staff capacity actually looks like in practice.How to evaluate whether voice AI is a good fit for your organization before committing to a vendor. What are the questions to ask about their business model, their data policy, and their understanding of your nonprofit mission.The value of running a structured technology pilot, why more nonprofits should be asking vendors for one, and how to ask.How to build internal champions and skeptics into your pilot team so you get honest feedback at the end.Three questions every nonprofit should ask any AI vendor: where does your data go, how will our organization have to change, and how do you plan to stay sustainable?Resources Mentioned:CivicReach – https://civicreach.ai _______________________________Start a conversation :)Register to attend a webinar in real time, and find all past transcripts at https://communityit.com/webinars/email Carolyn at cwoodard@communityit.comon LinkedIn on reddit/r/nonprofitITmanagementon the Community IT websiteThanks for listening. 

Center Stage
Fix Your Intake, Grow Your Firm feat. Adam Williams

Center Stage

Play Episode Listen Later Jul 10, 2026 25:24 Transcription Available


Personal Injury Marketing Mastermind
457. Stop Bleeding Cases: Eliminating Friction in Your PI Law Firm Intake w/ Gary Falkowitz, The Intake Playbook System

Personal Injury Marketing Mastermind

Play Episode Listen Later Jul 9, 2026 36:33


You're spending thousands of dollars to generate leads—but every extra ring, hold, callback, or delayed response quietly sends qualified cases somewhere else. The biggest leak in your marketing budget may not be your advertising. It may be your intake process. Gary Falkowitz, the CEO of Intake Conversion Experts, founder of CaptureNow, and creator of The Intake Playbook system, returns to Personal Injury Mastermind five years after his first appearance. Falkowitz has helped hundreds of plaintiff law firms improve intake performance through consulting, AI-powered technology, and operational systems built specifically for personal injury firms. In this episode, Gary breaks down the operational habits that separate the top 1% of PI firms from everyone else, from response times and follow-up cadence to staffing, culture, and performance measurement. He explains why eliminating friction—not simply buying more leads—is often the fastest way to increase signed cases and maximize your marketing investment. You'll learn: Why eliminating friction improves PI Intake conversion rates. What speed-to-lead benchmarks the highest-performing intake teams consistently achieve. How a structured chase cadence increases contact rates and signed cases. Which PI Intake KPIs reveal hidden revenue opportunities before you lose cases. If you want to hear more from Gary firsthand and completely optimize your firm's operational engine, then go to pimcon.org and grab your ticket. Like what you hear? Hit Subscribe! We do this every week.  For more resources on how to dominate your market, visit us at Rankings.io. Subscribe to our newsletter and get the freshest news every Monday: newsletter.rankings.io Get Social! Personal Injury Mastermind w/ Chris Dreyer powered by Rankings.io is on Instagram | YouTube | TikTok

The Church at Brook Hills Audio Podcast
So Brook Hills / Daniel's Muscle Goals. Creatine Intake, Highlights from the BH Women's Summer Study, Admitting Our Blindspots, and Receiving (and Giving) God's Grace with Pastor Matt, Ashley, and Daniel

The Church at Brook Hills Audio Podcast

Play Episode Listen Later Jul 7, 2026 34:20


This week on So Brook Hills, Matt and Daniel are joined by Ashley Chesnut to talk about the BH Women's summer study and the sermon Seeing Clearly, Almost from Mark 8:22-33.

Personal Injury Marketing Minute
First Step: Triage | Baby Steps Into AI Intake – PIMM 150

Personal Injury Marketing Minute

Play Episode Listen Later Jul 6, 2026 39:50


In this episode of Personal Injury Marketing Minute, host Lindsey Busfield is joined by Gary Falkowitz, co-founder of Capture Now and a renowned expert in legal intake and conversion. They delve into the transformative role of AI in personal injury law firm operations, focusing on intake processes. Gary shares insights on how AI can address traditional intake challenges, enhance efficiency, and improve client conversion rates. They discuss the importance of speed and decision-making in client interactions, emphasizing AI’s role in reducing friction and maximizing profits. Gary also highlights the potential risks of traditional call centers and the advantages of AI in providing consistent, reliable client service. This episode is essential for law firms looking to modernize their operations and improve client acquisition through AI. Key Timestamps: 00:01 – Introduction 00:37 – AI in Personal Injury Firms 01:55 – Traditional Intake Challenges 04:56 – Efficiency as a Key Benefit 07:17 – Decision-Making vs. Crisis Mode 09:36 – AI’s Role in Client Interaction 12:00 – The Evolving Role of Receptionists 14:10 – Removing Friction with AI 16:17 – Triage and Call Qualification 20:16 – Human vs. AI Interaction 25:13 – Providing Client Options 31:04 – The Importance of Speed in Business 34:09 – Low-Risk AI Integration 37:01 – Risks of Traditional Call Centers See all episodes or subscribe to the Personal Injury Marketing Minute here: https://optimizemyfirm.com/podcasts/. What Problems In Traditional Intake LED To The Integration Of AI? Traditional intake systems often lacked efficiency and speed, leading law firms to miss potential clients. Many firms relied heavily on human resources, which were not always fast or decisive enough, resulting in lost opportunities. AI integration addresses these gaps by offering faster, more reliable, and consistent intake processes that minimize human errors and inefficiencies, ultimately maximizing profits and ensuring valuable cases are not overlooked. How Does AI Improve The Decision-making Process For Potential Clients? AI enhances the decision-making process by providing immediate responses and reducing friction points such as long wait times and indecisive human interactions. When potential clients are in decision mode, they seek quick and efficient reassurance that they are making the right choice. AI tools offer this speed and accuracy, allowing clients to feel confident in their decisions without unnecessary delays. Why Is Triage Important For Law Firms Using AI In Their Intake Process? Triage is crucial because it allows AI to determine the nature of calls and direct them appropriately, saving time and resources. By filtering out non-urgent or irrelevant calls, AI ensures that intake specialists only focus on potential clients who need immediate assistance. This not only streamlines operations but also enhances the client experience by reducing unnecessary interactions and focusing on valuable cases. What Role Does AI Play In Managing Existing Client Inquiries? AI can seamlessly handle existing client inquiries by integrating with a firm’s CRM to provide instant case updates and information. This eliminates the need for clients to wait for a human response and ensures they receive timely and accurate information. By removing friction points and enhancing communication, AI improves client satisfaction and retention. How Can Law Firms Begin Integrating AI Into Their Intake Process? Law firms can start by using AI during nights, weekends, and overflow periods, replacing or supplementing traditional call centers with AI solutions like CaptureNow. This initial step allows firms to experience the benefits of AI without fully committing resources, providing an opportunity to evaluate its effectiveness. Triage systems can then be implemented to further streamline intake processes by directing calls to the appropriate personnel based on urgency and relevance. What Are The Potential Risks And Benefits Of Using AI For Legal Intake? The potential risks include initial hesitance from clients preferring human interaction and the possibility of AI mishandling complex cases. However, the benefits far outweigh these risks, as AI offers consistent speed, reduces human error, and provides 24/7 availability. AI also allows intake specialists to focus on high-value cases, improving job satisfaction and firm profitability. Firms can mitigate risks by offering clients the option to speak with a human when necessary, ensuring a balance between technology and personal touch. {"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"What Problems In Traditional Intake LED To The Integration Of AI?","acceptedAnswer":{"@type":"Answer","text":"Traditional intake systems often lacked efficiency and speed, leading law firms to miss potential clients. Many firms relied heavily on human resources, which were not always fast or decisive enough, resulting in lost opportunities. AI integration addresses these gaps by offering faster, more reliable, and consistent intake processes that minimize human errors and inefficiencies, ultimately maximizing profits and ensuring valuable cases are not overlooked."}},{"@type":"Question","name":"How Does AI Improve The Decision-making Process For Potential Clients?","acceptedAnswer":{"@type":"Answer","text":"AI enhances the decision-making process by providing immediate responses and reducing friction points such as long wait times and indecisive human interactions. When potential clients are in decision mode, they seek quick and efficient reassurance that they are making the right choice. AI tools offer this speed and accuracy, allowing clients to feel confident in their decisions without unnecessary delays."}},{"@type":"Question","name":"Why Is Triage Important For Law Firms Using AI In Their Intake Process?","acceptedAnswer":{"@type":"Answer","text":"Triage is crucial because it allows AI to determine the nature of calls and direct them appropriately, saving time and resources. By filtering out non-urgent or irrelevant calls, AI ensures that intake specialists only focus on potential clients who need immediate assistance. This not only streamlines operations but also enhances the client experience by reducing unnecessary interactions and focusing on valuable cases."}},{"@type":"Question","name":"What Role Does AI Play In Managing Existing Client Inquiries?","acceptedAnswer":{"@type":"Answer","text":"AI can seamlessly handle existing client inquiries by integrating with a firm's CRM to provide instant case updates and information. This eliminates the need for clients to wait for a human response and ensures they receive timely and accurate information. By removing friction points and enhancing communication, AI improves client satisfaction and retention."}},{"@type":"Question","name":"How Can Law Firms Begin Integrating AI Into Their Intake Process?","acceptedAnswer":{"@type":"Answer","text":"Law firms can start by using AI during nights, weekends, and overflow periods, replacing or supplementing traditional call centers with AI solutions like CaptureNow. This initial step allows firms to experience the benefits of AI without fully committing resources, providing an opportunity to evaluate its effectiveness. Triage systems can then be implemented to further streamline intake processes by directing calls to the appropriate personnel based on urgency and relevance."}},{"@type":"Question","name":"What Are The Potential Risks And Benefits Of Using AI For Legal Intake?","acceptedAnswer":{"@type":"Answer","text":"The potential risks include initial hesitance from clients preferring human interaction and the possibility of AI mishandling complex cases. However, the benefits far outweigh these risks, as AI offers consistent speed, reduces human error, and provides 24/7 availability. AI also allows intake specialists to focus on high-value cases, improving job satisfaction and firm profitability. Firms can mitigate risks by offering clients the option to speak with a human when necessary, ensuring a balance between technology and personal touch."}}]}

This Week in Addiction Medicine from ASAM
Lead: Alcohol intake and health study: No protective effect at low levels, with mortality increasing to 1 in 25 at 14 Drinks per week

This Week in Addiction Medicine from ASAM

Play Episode Listen Later Jun 30, 2026 6:41


Alcohol intake and health study: No protective effect at low levels, with mortality increasing to 1 in 25 at 14 Drinks per week Journal of Studies on Alcohol and Drugs This study used a cause-specific modeling approach to estimate the lifetime risk of alcohol-attributable mortality and morbidity in the United States based on a person's average lifetime weekly alcohol consumption to assess the impact of per-occasion alcohol consumption on health. Researchers found that alcohol consumption, including at what may be perceived as “moderate” levels, is associated with increased mortality and morbidity risks. These results support tightening alcohol use guidance in the United States, for both males and females, to no more than 1 drink per day.   Read this issue of the ASAM Weekly Subscribe to the ASAM Weekly Visit ASAM

AIN'T THAT SWELL
Core Lords: Andre Botha Talks Finding Spirituality in Ten Foot Double-Ups at Pipe, the Science of Wrangling Maxing Mega Slabs, Managing Fear, and Substance Intake

AIN'T THAT SWELL

Play Episode Listen Later Jun 29, 2026 106:11


This episode is brought to you by Up! The Bank That's Got Young Aussies' Backs...Andre Botha is one of the galactic wave riders of all-time. The 3x Bodyboarding World Champ is described by Jordy Smith as "The Guy," and has ridden a handful of the heaviest waves of all-time. He is a passionate artist, style master, and truth seeker. See omnystudio.com/listener for privacy information.

Being Unstoppable
How Law Firms Are Using AI to Streamline Client Intake and Communication (EP 200)

Being Unstoppable

Play Episode Listen Later Jun 29, 2026 14:54


Client Intake Is Where Most Law Firms Win or Lose Clients The difference between winning and losing a new client is often measured in minutes, not legal expertise. When prospective clients are looking for help, they want fast responses, clear communication and a seamless experience from the very beginning. That's where the real opportunity lies. In this episode, I dive into one of the biggest opportunities I see inside law firms right now: creating a smoother, faster and more professional client intake experience. The reality is that many firms are still managing enquiries, bookings and onboarding manually, which often leads to delays, missed opportunities and a frustrating experience for both clients and staff. The good news is that with the right systems and technology, much of the intake process can be streamlined, creating a better client experience while saving your team significant amounts of time. In This Episode, I Discuss: The five areas where technology is creating the biggest impact in law firms Why client intake and communication deserve more attention The four things every prospective client wants during the onboarding process How first impressions influence trust and conversion rates Why clients compare your firm to every other service they use Creating a faster and more responsive enquiry experience Online booking systems that make it easier for clients to engage with your firm Using pre consultation questionnaires to improve client quality and reduce no shows Reducing administrative work for lawyers and support staff Creating a more organised and professional onboarding experience Connecting your systems so information flows automatically into your practice management software Preparing lawyers before consultations with better client information and context The Client Experience Gap Most Firms Don't See Clients want speed. They want clarity. They want updates. And they want responsiveness. None of those things have anything to do with your legal expertise. They are all about how your firm operates around the legal work. When clients receive quick responses, clear communication and a seamless onboarding experience, trust begins to build before the first consultation even starts. Resources You Can Use How to make AI recommend your law firm FREE guide The Law Firms Winning Clients Through AI Aren't Doing More Marketing (They're Doing This Instead) Book a Free Law Firm Growth Call Scalable Law Accelerator Program What's Coming Next This episode is part of our special series on using technology to build a more efficient and scalable law firm. In upcoming episodes, I'll be covering legal drafting and research, team productivity and operations, and how to use data to make better business decisions. Ready to Create a Better Client Experience? The firms that grow consistently are often the firms that make it easiest for clients to engage with them. If you're tired of clunky intake processes, administrative bottlenecks and missed opportunities, this is exactly the type of work we help law firms implement inside the Scalable Law Accelerator Program. We've already mapped the systems, created the templates, tested the technology and built the processes that make implementation easier. You don't need to figure it all out on your own. Book a complimentary Law Firm Growth Call with our team and let's identify where your biggest opportunities are to improve client experience, increase conversions and build a more scalable law firm. Because growth becomes much easier when your systems do the heavy lifting. Enjoyed This Episode? If you found this episode valuable, send it to another law firm owner who is trying to grow their practice without adding more hours to their week. And if you share it on social media, tag me. I genuinely love seeing what resonates most and hearing what you're implementing inside your firm. Apple Podcasts: Listen on Apple Spotify: Listen on Spotify YouTube: Watch on YouTube

Sharp Tech with Ben Thompson
(Preview) A Summer Break Mailbag: Memory Mania, Vibe Coding, Mafia PR, Caffeine Intake, Garages, and How to Fix Soccer

Sharp Tech with Ben Thompson

Play Episode Listen Later Jun 26, 2026 26:20


Ben and Andrew begin with an extended look at the market for memory chips, including market history, the supply crunch driving up today's valuations, the myopia from SK Hynix, Samsung and Micron, new entrants from China, and why the timing of Apple's price increases are a bearish signal. From there: Both hosts share their daily caffeine regimen, garage takes, and lots of thoughts on vibe coding after Ben's 10-day foray into AI-assisted engineering. At the end: Codex marketing and an imminent OpenAI super app, Sam Altman's appearance in a game of mafia, could the EU push Apple to better business strategy, stock buyback clarification, ocean data centers, metricmaxxing, and an update on last week's hydration break take along with a better fix for international soccer.

Jared and Katie in the Morning, Show Highlights
Crumbl Employee Calling Out Customers For Calorie Intake!

Jared and Katie in the Morning, Show Highlights

Play Episode Listen Later Jun 24, 2026 5:48


Personal Injury Marketing Mastermind
448. Adding 100 Cases a Month at Ken Nugent: Relentless Intake & Omnichannel Marketing w/ Will Hammill & Jack Derrickson

Personal Injury Marketing Mastermind

Play Episode Listen Later Jun 23, 2026 31:38


Another PIMCON Speaker Reveal! Get a preview of the insights, strategies, and stories you'll see this year at the PIMCON stage. You won't  add 100 more signed cases a month than the previous year because one channel starts working harder. It happens when the brand, the media mix, the intake team, and the client experience all compound. Will Hammill (Managing Attorney) and Jack Derrickson (Director of Marketing) are leaders at Ken Nugent Law Firm, one of Georgia's most recognized personal injury brands. The firm has recovered more than $5 billion for over 300,000 clients, with nine offices, 35–40+ attorneys, and a support staff of more than 200. In this episode, Will and Jack break down how Ken Nugent Law Firm is modernizing a legacy brand without losing the equity that made it dominant. They share how the firm is expanding beyond a TV-first model, using social media to reach younger audiences, and tightening intake follow-up to convert more demand into signed cases. They also explain why customer acquisition costs, client communication, and case value now matter more than ever in PI marketing. On this episode, you'll learn: Why omnichannel marketing helps legacy PI brands compete beyond traditional TV. How viral social content expands reach with younger personal injury clients. The intake follow-up process that helped add 100 more signed cases in one month compared to the previous year. What rising customer acquisition costs mean for PI marketing strategy. PIMCON is THE event for PI firm owners who value proof over promises and want to dominate their markets. Grab your tickets before they are gone at pimcon.org. Like what you hear? Hit Subscribe! We do this every week.  For more resources on how to dominate your market, visit us at Rankings.io. Subscribe to our newsletter and get the freshest news every Monday: newsletter.rankings.io Get Social! Personal Injury Mastermind w/ Chris Dreyer powered by Rankings.io is on Instagram | YouTube | TikTok

Personal Injury Marketing Mastermind
447. Inside Morgan & Morgan's Intake Operations: Managing Millions of Calls w/ Angie Flury

Personal Injury Marketing Mastermind

Play Episode Listen Later Jun 22, 2026 27:45


Welcome to PIMCON Week! Get a preview of the insights, strategies, and stories you'll see this year at the PIMCON stage. Every missed call carries the same risk: You could have lost a $10,000 case or a $10 million case. At Morgan & Morgan's scale, that reality shapes every intake decision. Angie Flury is the Chief Call Center Officer at Morgan & Morgan, where she leads the firm's Case Control Center and oversees more than 1,500 employees across 11 departments. Over the last five years, she has scaled the intake operation from 240 agents to more than 1,100 while maintaining a personal injury conversion rate above 95%. In this episode, Angie shares the systems behind one of the largest intake operations in the legal industry. From AI-powered workflows and six-week training programs to workforce management and conversion tracking, she explains how Morgan & Morgan turns intake into a competitive advantage. She also reveals the metrics her team monitors every day to ensure qualified cases never fall through the cracks. On this episode, you'll learn: Why a one-point increase in conversion rate can generate millions in additional revenue. The team structure that separates outbound dialing, call routing, and case consultations at scale. Where AI creates efficiency inside intake operations without replacing human empathy. If you want to hear Angie talk about how you can apply all of these lessons to your firm, then  go to pimcon.org right now and grab your tickets for PIMCON 2026, where she will deliver one of the keynote addresses. Like what you hear? Hit Subscribe! We do this every week.  For more resources on how to dominate your market, visit us at Rankings.io. Subscribe to our newsletter and get the freshest news every Monday: newsletter.rankings.io Get Social! Personal Injury Mastermind w/ Chris Dreyer powered by Rankings.io is on Instagram | YouTube | TikTok

The Title IX and Civil Rights Podcast
Best Practices for Intake Meetings

The Title IX and Civil Rights Podcast

Play Episode Listen Later Jun 22, 2026 24:25


Alyssa-Rae McGinn and Jenna Farrell discuss intake meetings with a focus on intake of Title IX reports. Drawing on experiences as Interim Title IX Officials and Investigators, Alyssa-Rae and Jenna review initial contact with parties, explaining privacy, giving space for parties to speak about their experiences, and remaining neutral while communicating with compassion. This episode originally aired April 18, 2024. ---- Dan Schorr, LLC: https://danschorrllc.com/ Dan's fiction reading and writing Substack: https://danschorr.substack.com/ Dan Schorr Books: https://danschorrbooks.com/ 

Personal Injury Marketing Minute
Is AI Intake Ready For Personal Injury Lawyers? – PIMM 148

Personal Injury Marketing Minute

Play Episode Listen Later Jun 22, 2026 30:01


In this episode of Personal Injury Marketing Minute, host Lindsey Busfield is joined by Jacob Adberstein, co-founder and CEO of Reflekt Legal, to discuss the evolving role of AI in legal intake processes for personal injury law firms. Jacob shares insights from his engineering background and explains how AI can enhance client interactions by handling phone calls, text messages, and emails with a human-like touch. The conversation covers the challenges and advancements in AI technology, emphasizing the importance of empathy and competence in AI systems. Jacob also provides practical advice on evaluating AI solutions, highlighting the need for live demonstrations to ensure reliability. This episode is essential for law firms considering AI to improve their intake processes and client relationships. Key Timestamps: 00:01 – Introduction 00:17 – AI’s Role in Legal Intake 02:35 – Challenges in AI Adoption 04:09 – Importance of Intake in Legal Operations 06:07 – How AI Handles Client Interactions 09:20 – AI Competence and Empathy 12:01 – Improving AI Systems 14:17 – Comparing AI and Human Intake 18:23 – AI’s Impact on Multilingual Support 21:06 – Evaluating AI Solutions for Law Firms 25:07 – Testing AI Capabilities 27:31 – Contacting Reflekt Legal for a Demo See all episodes or subscribe to the Personal Injury Marketing Minute here: https://optimizemyfirm.com/podcasts/. What Does AI Intake Look Like In A Legal Practice Today? AI intake involves using artificial intelligence to handle initial client interactions, such as phone calls, emails, and text messages, in a legal practice. This technology can identify if a caller is a new client, existing client, or third party, and handle the interaction accordingly. For new leads, AI can conduct the initial intake process, ask qualifying questions, and listen to the client’s story. For existing clients, it can provide updates or route them to the appropriate person. The goal is to integrate AI as an extension of the law firm, ensuring it feels like part of the team. How Does AI Manage Empathy In Client Interactions? AI manages empathy by using advanced conversational models that understand and respond to the nuances of human emotion. While AI might not perfectly replicate human empathy, it can recognize when a caller is in distress and respond with appropriate language and tone. The technology focuses on making the client feel heard and understood, which is crucial when dealing with sensitive issues like personal injury cases. The AI is designed to act competently, ensuring clients receive the help they need promptly and empathetically. What Improvements Have Been Made In AI Technology For Legal Intake? Recent advancements in AI technology for legal intake include improvements in language processing and voice recognition, allowing for faster, more accurate, and cost-effective data processing. AI can now handle complex conversations more effectively, and voice models have improved significantly to sound more natural and human-like. These enhancements make it increasingly difficult for clients to distinguish between AI and a human, improving the overall client experience. How Should Law Firms Evaluate AI Solutions For Their Intake Processes? When evaluating AI solutions for legal intake, law firms should conduct hands-on testing rather than relying on pre-recorded demos. Firms should be able to call a provided phone number to experience the AI’s capabilities directly, assessing how it handles various scenarios, including unexpected or complex inquiries. Testing should include throwing curveballs at the AI to see how it manages and resolves them. This real-world testing is crucial for determining the AI’s competence and effectiveness in handling intake efficiently and empathetically. How Can Law Firms Get In Touch With Reflect Legal For AI Intake Solutions? Law firms interested in Reflect Legal’s AI intake solutions can visit their website at reflectlegal.ai to schedule a meeting directly with the founders. The meeting will provide a personalized demo tailored to the firm’s specific needs and case types. Alternatively, firms can connect with Reflect Legal on LinkedIn to learn more about their offerings and how AI can enhance their intake processes. {"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"What Does AI Intake Look Like In A Legal Practice Today?","acceptedAnswer":{"@type":"Answer","text":"AI intake involves using artificial intelligence to handle initial client interactions, such as phone calls, emails, and text messages, in a legal practice. This technology can identify if a caller is a new client, existing client, or third party, and handle the interaction accordingly. For new leads, AI can conduct the initial intake process, ask qualifying questions, and listen to the client's story. For existing clients, it can provide updates or route them to the appropriate person. The goal is to integrate AI as an extension of the law firm, ensuring it feels like part of the team."}},{"@type":"Question","name":"How Does AI Manage Empathy In Client Interactions?","acceptedAnswer":{"@type":"Answer","text":"AI manages empathy by using advanced conversational models that understand and respond to the nuances of human emotion. While AI might not perfectly replicate human empathy, it can recognize when a caller is in distress and respond with appropriate language and tone. The technology focuses on making the client feel heard and understood, which is crucial when dealing with sensitive issues like personal injury cases. The AI is designed to act competently, ensuring clients receive the help they need promptly and empathetically."}},{"@type":"Question","name":"What Improvements Have Been Made In AI Technology For Legal Intake?","acceptedAnswer":{"@type":"Answer","text":"Recent advancements in AI technology for legal intake include improvements in language processing and voice recognition, allowing for faster, more accurate, and cost-effective data processing. AI can now handle complex conversations more effectively, and voice models have improved significantly to sound more natural and human-like. These enhancements make it increasingly difficult for clients to distinguish between AI and a human, improving the overall client experience."}},{"@type":"Question","name":"How Should Law Firms Evaluate AI Solutions For Their Intake Processes?","acceptedAnswer":{"@type":"Answer","text":"When evaluating AI solutions for legal intake, law firms should conduct hands-on testing rather than relying on pre-recorded demos. Firms should be able to call a provided phone number to experience the AI's capabilities directly, assessing how it handles various scenarios, including unexpected or complex inquiries. Testing should include throwing curveballs at the AI to see how it manages and resolves them. 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MBA News Digest Podcast
Welcome to the Graduate Program Intake Playbook

MBA News Digest Podcast

Play Episode Listen Later Jun 18, 2026 7:52


If your graduate program feels like it's stuck on a "recruitment treadmill," exhausting itself every cycle just to maintain the status quo, it may be time for a structural shift. Transitioning from survival to flourishing requires us to stop viewing the intake process as a one-time transaction and instead design it as a long-term partnership. This newsletter serves not just as a publication, but as a workshop for you to engage with. My goal is to assist you in architecting and iterating your own design-driven intake playbook. Every two weeks, I will share a modular "Play"—a specific tool, template, or strategy—that you can integrate directly into your program's playbook. By the end of our first cycle, you will have a documented, evidence-based system customized to fit your unique graduate culture. Let's start building your playbook. Listent to this episoce and then subscribe, follow, or connect with me via LinkedIn by clicking here.

Personal Injury Marketing Mastermind
444. Stop Ignoring Property Damage: Turn Dead Leads Into Easy Revenue & 5-Star Reviews w/ Jeff Zigman, TRUEclaims

Personal Injury Marketing Mastermind

Play Episode Listen Later Jun 16, 2026 18:35


Intake teams at personal injury law firms usually treat property damage calls like a distraction. Small payouts. Extra paperwork. Low priority. So intake teams rush past them trying to get to the bodily injury case. That mindset costs firms money, reviews, and signed cases. In this episode, Jeff Zigman explains how firms can turn fast property damage settlements into a new revenue stream while creating Google reviews that improve map pack rankings and drive more injury cases through the door.  If you're an elite firm owner looking to dominate your market, you need a marketing partner that operates at your level. At Rankings.io, excellence is the standard. We are 100% focused on getting you the results you need to grow. Head over to Rankings.io today. On this episode, you'll learn: Why firms accidentally hand bodily injury cases to competitors at intake. How diminished value claims create “found money” clients didn't know existed. Why one-to-six-week settlements can fuel a nonstop stream of 5-star reviews. How an AI-powered workflow can help law firms increase property damage revenue without overwhelming staff. Visit trueclaims.io using our link and get a 15% payout structure!  If you like what you hear, hit Subscribe. We do this every week. Buy tickets for PIMCON 2026: https://hubs.li/Q04bf9vT0 Subscribe to our newsletter:  newsletter.rankings.io Get Social! Personal Injury Mastermind (PIM) powered by Rankings.io is on Instagram | YouTube | TikTok

How to Market Your Horse Business with Denise Alvarez
Why Your Intake Process Is Costing You Time, Money, and Referrals

How to Market Your Horse Business with Denise Alvarez

Play Episode Listen Later Jun 12, 2026 36:10


If you feel like every new client starts from scratch—answering the same questions, scrambling for information, and hoping nothing falls through the cracks—your client intake process might be the missing piece.In this episode, I'm breaking down what a client intake process actually is, the three simple phases every service-based equine business needs, and the sticking points that are likely costing you time, money, and referrals. Because you know I love the practical application, you'll also get one simple thing you can do today to start improving your client experience.Show Notes (also known as “Where to read a quick summary of what we talked about here and get links I mentioned.”) are over at Stormlily.com/219✨ FREE The Equine Entrepreneur's Roadmap to Grow a Sustainable Business Without Burning Out  → Stormlily.com/map

Hiring and Empowering Solutions
Episode 359: Marketing → Intake → Sales: Where Revenue Actually Breaks

Hiring and Empowering Solutions

Play Episode Listen Later Jun 9, 2026 31:52


Most law firms assume a slowdown in growth means they need more marketing. But the real problem often isn't generating leads—it's what happens after those leads enter the firm. In this episode, Molly breaks down the three critical points where revenue is won or lost: marketing to intake, intake to consultation, and consultation to retained client. She reveals how delayed responses, weak follow-up, poor pipeline ownership, and inconsistent processes create costly revenue leaks throughout the client journey. You'll learn how to uncover hidden breakdowns, improve lead conversion, create accountability across marketing, intake, and sales, and build a system that turns more prospects into retained clients. Key Takeaways: More leads don't create more revenue when your intake and follow-up systems are broken. Most law firm revenue leaks occur between marketing, intake, and client retention—not in lead generation. The firms that win respond faster, connect personally, and convert more prospects into clients. Every lead needs clear ownership, consistent follow-up, and a defined next step. When marketing, intake, and sales work together, conversions increase and revenue grows.   Quote for the Show:  "The conversation you're avoiding is costing your law firm money. The root of all anxiety is lack of information" - Molly McGrath Links: Intake and Sales Tracker: https://hiringandempowering.com/intake-sales-tracker-download/  Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ The Law Firm Admin Bootcamp + Academy™ : https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/N3h7p961GAE 

Unleashed - How to Thrive as an Independent Professional
649. Lana Newishy, Founder of Hey Intake

Unleashed - How to Thrive as an Independent Professional

Play Episode Listen Later Jun 8, 2026 34:32


Show Notes: Lana Newishy, founder of Hey Intake, explains that Hey Intake is one of several startups she has founded, which focuses on improving the client experience in the initial stages of a project. The Client Intake Process Lana  highlights common issues in the client intake process, such as disorganized communication, missing information, and inefficient discovery calls. She emphasizes the loss of opportunities due to inefficient intake processes and the need for a structured system. Lead Qualification and Filtering Issues Lana discusses the broken lead qualification process, where consultants often react to discovery calls without proper filtering. She points out information asymmetry, where clients don't know what to share, and consultants don't ask the right questions consistently.  Streamlining the Intake Process Lana mentions the fragmentation of tools, such as emails, documents, CRM systems, and file sharing, which are not connected in a single flow. She introduces the idea of a single, structured flow from first contact to service completion to streamline the intake process. A Demonstration of Hey Intake Lana shares her screen to demonstrate the Hey Intake dashboard, which includes tabs for dashboard, submissions, contacts, form builder, email templates, automations, analytics, team settings, and support. Dashboard Lana explains the AI-driven suggestions on the dashboard, which prioritize tasks based on the current stage of the intake process. Submissions Window She demonstrates the submissions window, which categorizes submissions into lead phase, intake phase, and service phase, and provides AI scores for prioritization. Lana continues to explain the submissions window, showing how submissions are scored and prioritized based on AI analysis.    Submissions Drawer She demonstrates the submission drawer, which allows users to update the phase of a contact, request documents, and send e-signatures. Lana mentions the form builder, which allows users to create custom forms with various templates and fields. She explains the flexibility of adding fields, customizing inputs, and setting AI scoring weights to prioritize requests. Integrating with CRM Systems Lana discusses the ability to integrate Hey Intake with existing CRM systems and legal project management tools. She explains that some clients prefer to keep their existing systems and connect them with Hey Intake for a seamless process.    Form Builder When asked about the form builder,  Lana demonstrates how to create and customize forms, including adding fields, customizing branding, and setting up automations. She highlights the importance of keeping forms simple and quick to fill out to avoid discouraging potential clients.  Email Templates Library Email Templates Library Lana demonstrates the email templates library, which includes pre-built templates and the ability to edit them manually or with AI. She emphasizes the flexibility of the system to meet the specific needs of different clients and businesses.  Automations Tab Lana introduces the automations tab, which shows the flows for various actions, such as sending emails, requesting documents, and following up on actions. She explains how to set up custom automations and toggle them on and off. The Vendor Setup System Lana explains how Hey Intake helps with vendor setup, including requesting documents, managing client portals, and handling e-signatures.   Uploading Documents She demonstrates the process of uploading documents for e-signatures and integrating with services like DocuSign and SignWell. Lana highlights the native storage options and the ability to connect with clients' private storage facilities. She emphasizes the importance of streamlining the onboarding process to save time and reduce administrative burdens. Hey Intake Customer Base Lana discusses the current customer base, which includes law firms, accountants, photographers, home renovators, and B2B consultants. She mentions the potential to focus on specific verticals in the future based on data collection and user feedback. The conversation turns to the development process, and Lana explains that she has a development team based in Canada that helps build B2B AI-based solutions. Lana highlights the structured validation process and the importance of a framework for successful development and launch. Hey Intake Pricing Lana provides information about the pricing of Hey Intake, which starts at $16 per month for the annual plan and $19.40 per month for the monthly plan. She mentions the availability of an enterprise tier for custom solutions. Timestamps: 05:07: Demonstration of Hey Intake Dashboard  12:50: Detailed Walkthrough of Submissions and Form Builder  22:33: Integration and Customization of Hey Intake 22:57: Automations and Email Templates  26:20: Vendor Setup and Document Management 31:02: Customer Base and Future Plans  35:29: Pricing and Contact Information  Links: Website: https://heyintake.com/ This episode on Umbrex: https://umbrex.com/unleashed/episode-648-lana-newishy-founder-of-hey-intake/ Unleashed is produced by Umbrex, which has a mission of connecting independent management consultants with one another, creating opportunities for members to meet, build relationships, and share lessons learned. Learn more at www.umbrex.com. *AI generated timestamps and show notes.  

Your Practice Mastered
Attorney finds $1M in lost revenue after fixing her Intake

Your Practice Mastered

Play Episode Listen Later Jun 5, 2026 13:19


In this episode of Your Practice Mastered, Richard James and MPS sit down with Entrepreneurial Attorney of the Year finalist Nicole Lavallee and her husband Warren to discuss how their family and real estate law firm rebuilt its intake and sales process after dealing with turnover, missed opportunities, and inconsistent performance.This is a behind-the-scenes conversation about what happens when a law firm owner stops guessing and starts looking at the numbers. Nicole and Warren share how they discovered missed opportunities inside their intake process, why their turnover problem was really a systems problem, and how adding stronger sales leadership helped their firm move from frustration to measurable growth.They also discuss the role of a sales manager, the importance of better onboarding, the challenge of hiring and training intake staff, and why non-attorney salespeople can help attorneys get out of the consult room and back into legal work.In this episode, you will hear:How small law firm owners can find missed revenue inside their intake processWhy your law firm intake team may need a sales manager, not just more staffWhy missed calls and weak follow-up can quietly cost a law firm thousands in lost revenueHow better onboarding helps intake specialists perform with more consistencyWhy non-attorney salespeople can improve law firm consultations and signed casesHow law firm owners can use data to improve set rates and retained casesWhy attorneys should not always be the person responsible for closing new clientsHow to build a stronger client journey from first call to retained caseWhat growing law firms need to understand before hiring intake staff or salespeople◼️Access done-for-you services to recruit, place, onboard, and train team members for your law firm: https://yourpracticemastered.com/nonattorneysales/

Neurology Today - Neurology Today Editor’s Picks
Meat Intake and Cognitive Decline, Geographic Distribution of Research Funding, Artificial Intelligence's Role in Neurology

Neurology Today - Neurology Today Editor’s Picks

Play Episode Listen Later Jun 4, 2026 4:54


In this episode, editor in chief Joseph E. Safdieh, MD, FAAN, highlights articles about a link between higher meat and slower cognitive decline in APOE34/44 carriers, the geographic distribution of research funding, and how artificial intelligence is reshaping neurology.

Personal Injury Marketing Mastermind
438. 98% Intake. How?: Rethinking Law Firm Growth w/ Carol-Lynn Roman, Roman Austin

Personal Injury Marketing Mastermind

Play Episode Listen Later Jun 2, 2026 29:53


A 98% intake conversion rate shouldn't exist, but Carol-Lynn Roman has the systems, numbers, and operations to prove it. In this episode, the Roman Austin COO breaks down how the firm rebuilt its entire workflow structure, put attorneys directly into intake, and scaled into the Inc. 5000 while staying deeply connected to the Tampa Bay community. If you want to dominate your market with the right leads, Rankings can help. Head over to Rankings.io and claim your completely free audit. We'll show you exactly where you stand and what it takes to own your market. On this episode, you'll learn: Why every qualified lead at Roman Austin speaks directly to an attorney. How a phase-based workflow increased case value and client attention. The KPI and bonus system keeping Roman Austin's team aligned and accountable. Why community trust matters more than billboards for long-term growth. The intake strategy helping the firm convert 98% of qualified leads. If you like what you hear, hit Subscribe. We do this every week. Buy tickets for PIMCON 2026: https://hubs.li/Q04bf9vT0 Subscribe to our newsletter:  newsletter.rankings.io Get Social! Personal Injury Mastermind (PIM) powered by Rankings.io is on Instagram | YouTube | TikTok

Staffing & Recruiter Training Podcast
TRP 321: [Legal] Intake Efficiency – How Law Firms Can Convert More Leads into Clients with Bernie Clark

Staffing & Recruiter Training Podcast

Play Episode Listen Later Jun 2, 2026 27:03


In Episode 321 of The Rainmaking Podcast (Legal Series), Scott Love interviews Bernie Clark, founder of Majux, about one of the biggest hidden growth opportunities in law firms: intake efficiency. Bernie explains why many law firms spend heavily on marketing and lead generation but fail to maximize results because they lack a structured intake process. From phone calls and website forms to text messages, chat widgets, and after-hours inquiries, every lead represents potential revenue—but only if firms have systems in place to qualify, track, and convert those opportunities into clients. Bernie breaks down the common intake mistakes law firms make, including poor lead qualification, inadequate follow-up, lack of data tracking, and failure to assign ownership of the intake process. He shares practical strategies for building intake scripts, implementing lead tracking systems, utilizing CRM and case management software, improving after-hours responsiveness, and continuously testing intake performance. For managing partners, law firm owners, legal marketers, and intake professionals, this episode provides a practical roadmap for increasing conversion rates, improving client acquisition, and maximizing marketing ROI. Visit: https://therainmakingpodcast.com/ YouTube: https://youtu.be/lWfRlhzEhO8 ---------------------------------------- If you are a successful law firm partner or law firm founder and want to hear about other options, please book a time on Scott Love's calendar here: https://calendly.com/scott-736/half-hour-phone-meeting-with-scott Or email Scott to connect with him at: scott@attorneysearchgroup.com ----------------------------------------

Conversations and Connections
Turning Adversity Into Inspiration... Intake Specialist Melisa Youngblood Joins Us | Conversations and Connections 163

Conversations and Connections

Play Episode Listen Later Jun 2, 2026 41:26


Melisa Youngblood is probably going to be the first person a potential client of the Family Crisis Center sees when seeking services.  Stuart talks with Melisa about the process of interviewing a client for the first time and her inspiring story of overcoming her obstacles in life. 

Scope It Out with Dr. Tim Smith
Episode 112: Olfactory Function, Caffeine Intake, and Mortality in a Nationally Representative Cohort

Scope It Out with Dr. Tim Smith

Play Episode Listen Later Jun 1, 2026 21:21


In this episode, host Dr. Douglas Reh speaks with Dr. Nicholas Rowan. They discuss the recently published Research Note: “Olfactory Function, Caffeine Intake, and Mortality in a Nationally Representative Cohort”. The full manuscript is available in the International Forum of Allergy and Rhinology. Listen and subscribe for free to Scope It Out on Apple Podcasts, Google Podcasts and Subscribe […]

Sound Bites A Nutrition Podcast
311: Food Noise, Appetite Regulation & Calorie Intake: What Really Influences How We Eat? – Dr. Rick Mattes

Sound Bites A Nutrition Podcast

Play Episode Listen Later May 27, 2026 58:18


Full shownotes, transcript, and resources here: https://soundbitesrd.com/311                            We hear a lot of bold claims about food and eating behavior: certain foods are "addictive," ultraprocessed foods are driving obesity, and eating something sweet only makes you crave more sweets. We're also told we can retrain our taste buds for things like salt and sugar, but is that really true? With the rise of GLP-1 medications and growing conversations around "food noise," it's becoming clear that appetite, cravings, and weight regulation are far more complex than many people realize. So what's really driving our eating behaviors? How much is shaped by biology versus our environment or psychology? And what factors influence hunger, fullness, food preferences, and ultimately—how much we eat? Tune in to this Sound Bites® Podcast episode with Dr. Rick Mattes to learn about: the concept of palatability and hyperpalatability the truth about "addictive" foods the role of appetite in GLP-1 medication effects the importance and generality of hedonic shifts various aspects of appetite regulation sensory science, taste function, texture and food form food noise vs. food cue reactivity brand new research on protein and satiety

Live Lean TV with Brad Gouthro
Intake Breathing Review: Does a Nasal Strip Actually Improve Sleep and Performance?

Live Lean TV with Brad Gouthro

Play Episode Listen Later May 27, 2026 6:45


Intake Breathing Review: I got hit with a cold and couldn't sleep through the night. I heard about these Intake Breathing nasal strips so I had to give them a try.

The Practice of the Practice Podcast | Innovative Ideas to Start, Grow, and Scale a Private Practice
PoP 1377 - Building Great Lakes Online Counseling Week 16 with Joe Sanok: Getting the Intake Process and Social Media Set-Up

The Practice of the Practice Podcast | Innovative Ideas to Start, Grow, and Scale a Private Practice

Play Episode Listen Later May 26, 2026 25:41


Eat Like Ruby
Client deep dive... Having flexibility & making body composition progress on a maintenance intake!

Eat Like Ruby

Play Episode Listen Later May 26, 2026 34:08 Transcription Available


Today we are looking at one of my long term gals, and how she successfully navigates fat loss and maintenance phases, while also building her shape, increasing strength and progressing with her body composition... All while enjoying a flexible diet

ASMR by GentleWhispering
ASMR nurse student performs your intake exam

ASMR by GentleWhispering

Play Episode Listen Later May 25, 2026 21:04


Today, this shy student nurse will perform a basic check up on you. Enjoy! Thank you for being here! :) Are you in crinkle heaven from this gown? I am ^________^#ASMR #GentleWhispering

Being Unstoppable
The 8 Engine Rooms Every Scalable Law Firm Needs to Grow Sustainably (EP 196)

Being Unstoppable

Play Episode Listen Later May 25, 2026 17:25


Most law firm owners think they have a growth problem. But after working with hundreds of firms through Scalable Law, I've found that growth usually isn't the real issue. The real challenge is what's happening underneath the business. Episode Summary In this episode of the Scalable Law Podcast, I unpack the eight engine rooms that sit behind every scalable law firm and explain why operational structure, systems, leadership, and data are what truly drive sustainable growth. This episode is designed to help you identify which areas of your law firm are creating friction and which ones need attention right now so you can stop feeling reactive and start building a firm that operates with more consistency, profitability, and freedom. If your firm feels chaotic, if everything flows back to you, or if growth feels harder than it should, this episode will help you work out where the bottlenecks are and what to focus on next. In This Episode, I Cover: Why most law firms don't actually have a growth problem The difference between firms that create friction vs momentum The 8 core engine rooms behind scalable law firms How weak systems create owner dependency Why strong operational structure creates freedom The role of data and weekly scorecards in law firm growth Why practice management software alone is not enough How to identify which area of your firm needs attention first Why law firm owners need to spend more time on leadership and vision A practical exercise to score your own firm across all engine rooms The 8 Law Firm Engine Rooms 1. Client Acquisition How your law firm consistently attracts the right clients through marketing, positioning, lead tracking, and visibility. 2. Intake and Conversion How enquiries turn into retained clients through structured consultations, follow-up systems, pricing clarity, and engagement processes. 3. Legal Service Delivery How legal work is delivered consistently through workflows, SOPs, quality control, and clear responsibilities. 4. Client Experience How clients experience your firm through communication, onboarding, updates, and feedback systems. 5. Team and People How your team performs through accountability, KPIs, leadership, and structured management systems. 6. Financial and Data How your firm measures performance using weekly scorecards, profitability tracking, conversion metrics, and cash flow visibility. 7. Systems and Operations How the business operates behind the scenes through documented processes, automation, communication standards, and operational structure. 8. Leadership and Vision How direction, accountability, and decision-making are established within the firm to support long-term growth. Key Takeaway The firms that grow without burning out aren't just putting in more hours. They've quietly built the kind of back-end discipline that keeps everything from flying off the rails, clear processes, consistent execution, people who know what they're accountable for. Without that foundation, growth just means more chaos. With it, growth actually starts to feel like progress. Resources Mentioned Law Firm Engine Room Scalable Law Roadmap Book a Free Law Firm Growth Call Scalable Law Accelerator Program Connect with Scalable Law At Scalable Law, we help law firm owners build firms that grow sustainably through better systems, leadership, operations, team structure, and data-driven decision-making. Visit Scalable Law to access free resources, podcast episodes, workshops, and coaching programs designed specifically for law firm owners. If This Episode Hit a Nerve, Don't Keep It to Yourself Most law firm owners are having these challenges behind closed doors. The pressure of leading a team, navigating salary conversations, and trying to grow a firm without burning out is more common than people realise. If this episode made you stop and think differently about your firm, share it with another law firm owner who needs to hear it too. Tag me when you share it. I'd love to hear the moment or insight that stood out most for you. Apple Podcasts: Listen on Apple Spotify: Listen on Spotify YouTube: Watch on YouTube

The Disciple-Making Parent AudioBlog
Proactive & Reactive Bible Intake

The Disciple-Making Parent AudioBlog

Play Episode Listen Later May 22, 2026 6:48


The Bible is powerful. We can read it proactively, like with a reading plan. But is especially powerful when we read it in reaction to a circumstance that God puts in our lives. Learn more.To read the original post, visit https://www.theapollosproject.com/proactive-and-reactive-bible-intake/

Your Practice Mastered
How this Attorney 2x His Law Firm by Removing Himself From Intake and Consults

Your Practice Mastered

Play Episode Listen Later May 22, 2026 15:18


In this episode of the Your Practice Mastered Podcast, Richard James and MPS sit down with Entrepreneurial Attorney of the Year winner, Humberto Rivera, to unpack how he changed the trajectory of his bankruptcy law firm by removing himself from intake and consultations.Before the shift, Humberto was doing what many law firm owners do.He was answering calls. Talking to every client. Handling consults. Tracking leads loosely. Managing follow-up manually. Trying to serve clients while also trying to run the business.He thought he was helping, but the firm was stuck… This episode reveals the changes he made to go from signing roughly 3-4 cases per month to reaching 29 cases in a month, with 15 cases already signed halfway through the next month.Inside this episode, you will discover:How a law firm owner can grow without personally handling every intake call and consultationWhy your law firm may have a lead conversion problem, not a marketing problemHow poor follow-up causes law firms to lose signed clients they already paid to attractWhy tracking law firm intake numbers can reveal hidden revenue opportunitiesHow a non-attorney salesperson can help improve consultation flow and owner freedomWhy law firm cash flow problems often start with a weak payment structure and unclear sales systemsHow removing yourself from intake can create more time to lead, hire, train, and scaleWhy systems, people, training, accountability, and data are required to grow a law firm without burnout◼️Access done-for-you services to recruit, place, onboard, and train team members for your law firm: https://yourpracticemastered.com/nonattorneysales/

The Dairy Podcast Show
Dr. Jess McArt: Hypocalcemia and Inflammation in Dairy Herds | Ep. 196

The Dairy Podcast Show

Play Episode Listen Later May 19, 2026 25:34


In this episode of The Dairy Podcast Show, Dr. Jess McArt from Cornell University College of Veterinary Medicine discusses calcium balance in fresh cows, subclinical hypocalcemia, rumination monitoring, and prevention strategies for improving transition cow health. She explains how dairy professionals can more effectively identify high-risk cows and apply practical management tools to improve production and reproductive outcomes. Listen now on all major platforms!“Rumination time can serve as a proxy for intake, and help set standards for intervention when fresh cows fail to recover quickly.”Meet the guest: Dr. Jess McArt is a Professor at Cornell University College of Veterinary Medicine and Chair of Population Medicine and Diagnostic Sciences. Her research focuses on transition cow health, calcium metabolism, dairy production medicine, and herd-level management strategies that improve dairy cattle performance and health outcomes. Learn more from Dr. Jess McArt on The Dairy Podcast Show, available on all major platforms.Liked this one? Don't stop now — Here's what we think you'll love!What you'll learn:(00:00) Highlight(01:34) Introduction(04:34) Prevention strategies(08:34) Intake patterns(10:54) Supplementation insights(19:10) Hypocalcemia prevention(20:57) Monitoring fresh cow calcium(23:19) Final questionsThe Dairy Podcast Show is trusted and supported by innovative companies like:- Chemlock* Priority IAC* CowManager* Agri-Comfort* Adisseo* Afimilk* Evonik- Protekta- BoviSync- dsm-firmenich- AHV- Natural Biologics- DietForge- Agrarian Solutions

Addicted To Fitness Podcast
The Best Time of Day to Optimize your Fiber Intake

Addicted To Fitness Podcast

Play Episode Listen Later May 18, 2026 34:38


This week's Addicted to Fitness determines which meal, breakfast, lunch, or dinner, is best for loading up on fiber. Nick and Shannon discuss how challenging it is to reach your daily fiber requirement, foods that are high in fiber, specific high fiber meals, and how eating fiber in the AM can provide health benefits all day long. They also discuss slam balls, brain food, and irresponsible health journalism on this week's episode. Follow the podcast profile on Instagram @TheATFPodcast. Give it a listen and let us know what you think by leaving a rating & review in Apple Podcasts. Visit addictedtofitness.libsyn.com to listen to our entire archive. Like & Follow the Addicted to Fitness Podcast Facebook page (Facebook.com/addictedtofitnesspodcast). Follow Nick & Elemental Training Tampa on Facebook (www.facebook.com/ElementalTampa) and Instagram (www.instagram.com/ettampa/) to participate in free live workouts. Follow the podcast profile on Instagram @TheATFPodcast and send Nick a DM if you're interested in receiving a customized workout plan or visit shannonjb.com(IG @shannonjb) to learn more about Shannon's wellness coaching program.  

The Lawyer Stories Podcast
Ep 267 | Camila Parodi of Constellation Marketing | Law Firm Growth, Intake & Advertising ROI

The Lawyer Stories Podcast

Play Episode Listen Later May 14, 2026 50:51


Most law firms don't have a lead problem - they have a tracking, intake, and conversion problem. The Lawyer Stories Podcast Episode 267 features Camila Parodi, Director of Advertising at Constellation Marketing. Camila works closely with law firms on advertising strategy, lead quality, intake performance, ROI tracking, and the systems that ultimately determine whether marketing dollars actually translate into signed cases and long-term growth. In this conversation, we discuss the hidden places law firm advertising budgets quietly leak, why cost per signed case matters more than vanity metrics, and how marketing, intake, and data tracking all need to work together to build a scalable modern law firm. We also explore the evolving role of AI, smarter decision-making through data, and why many firms are still making growth decisions without fully understanding what's actually driving results. Great conversation with Camila about the future of legal marketing and operational growth. This episode is also sponsored by Grow or Die with John Morgan. June 9–10 at the Wynn Encore in Las Vegas — no fluff, no theory. Use code STORIES20: https://events.themorganconnection.com/growordiewithjohnmorgan/lawyerstories This episode presented by CallRail Integrated into your case management system, CallRail helps you: Capture every call - even after hours Spot high-value leads instantly Respond faster Get the insights you need to bring in bigger cases Join over 3,000 law firms using CallRail to follow up faster, land bigger cases, and drive growth for your firm. Start your free trial at https://www.callrail.com/legal-services?utm_medium=influencer&utm_source=lawyer-stories  

Busted Open
BOAD: Showcase of NXT's New Generation

Busted Open

Play Episode Listen Later May 13, 2026 22:31


Bully Ray reacts to WWE NXT covering the grand showcase of the new generation of the NXT brand. He breaks down what he saw from Kendal Grey vs Kelani Jordan, Lizzy Rain teaming up with Tatum Paxley and the contract signing of Mason Rook. Plus, he hears the nation's takes through Pro Wrestling Nation's The INTAKE. To visit our partners at Chewy, click here. The Master's Class is now available on its own podcast feed! SUBSCRIBE NOW to hear over 50 episodes of Dave, Bully, Mark, and Tommy taking you behind the scenes like only they can, plus BRAND NEW episodes every week. Subscribe to SiriusXM Podcasts+ to listen to new episodes of Busted Open ad-free and get exclusive access to bonus episodes. Start a free trial now on Apple Podcasts or by visiting siriusxm.com/podcastsplus. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

FAACT's Roundtable
Ep. 281: Avoidant/Restrictive Food Intake Disorder (ARFID) & Food Allergies

FAACT's Roundtable

Play Episode Listen Later May 13, 2026 33:47 Transcription Available


Safe eating is at the heart of managing food allergies—but what happens when that vigilance starts to feel overwhelming, and food becomes a source of fear instead of nourishment? For many families, the line between necessary caution and something more serious can be hard to recognize. We are diving into the intersection of food allergies and Avoidant/Restrictive Food Intake Disorder, or ARFID. Joining us is Dr. Brian Vickery, Division Chief of Allergy & Immunology at Children's Healthcare of Atlanta and Emory University, and Kaitlin B. Proctor, PhD, Assistant Professor at Emory School of Medicine Department of Pediatrics, and board-certified psychologist at Children's Healthcare of Atlanta to unpack what this means for families and share insights from Dr. Vickery's latest research. Resources to keep you in the know:Psychology TodayAAAAI's People with Food Allergies May Be Susceptible to Avoidant/Restrictive Food Intake DisorderFAACT's Behavioral Health Resource Center"When Medically Required Food Avoidance Goes Awry: A Conceptual Framework of ARFID as an Underrecognized Clinical Complication of Food Allergy" - Research paperFAACT's Roundtable Podcast can be found on Apple Podcast, Pandora, Spotify, Podbay, iHeart Radio or wherever you listen to your podcasts.Follow us on Facebook, Instagram, Threads, BlueSky, LinkedIn, Pinterest, TikTok, and YouTube. Sponsored by: GenentechThanks for listening! FAACT invites you to discover more exciting food allergy resources at FoodAllergyAwareness.org!

Personal Injury Marketing Mastermind
427. Double Your Average Case Value: The Intake and Data Fix w/ Michael Ponce

Personal Injury Marketing Mastermind

Play Episode Listen Later May 7, 2026 26:45


You're not signing every case you want. You just haven't seen the data yet. Michael Ponce thought his intake was airtight. Then he built the dashboards, audited the process, and uncovered a different reality: High-value cases slipped through unnoticed. What followed was a complete overhaul of intake, case routing, and performance tracking—and a more than 2x increase in average case value. When you're ready to scale your firm, you're going to need more leads coming in. At Rankings.io, we are the elite performance marketing agency for personal injury firms. Check us out at Rankings.io. On this episode, you'll learn: Where law firms lose high-value cases during intake, and how to catch them early. How to rank cases on day one so your best attorneys handle the most valuable ones. The exact intake metrics that reveal performance gaps, and how to track them. Why intake—not negotiation—is often the biggest driver of case value. About the guest: Michael Ponce | LinkedIn Ponce Law | ⁠Website⁠ | ⁠Instagram⁠ | ⁠LinkedIn⁠ | ⁠Facebook⁠ If you like what you hear, hit Subscribe. We do this every week. Buy tickets for PIMCON 2026: https://hubs.li/Q04bf9vT0 Subscribe to our newsletter:  https://newsletter.rankings.io Get Social! Personal Injury Mastermind (PIM) powered by Rankings.io is on Instagram | YouTube | TikTok

Personal Injury Marketing Mastermind
421. Brand vs. Lead Gen: Hospitality Intake & Maximizing Case Values w/ Amanda Demanda

Personal Injury Marketing Mastermind

Play Episode Listen Later Apr 23, 2026 30:09


Amanda Demanda built her firm by aligning three things that rarely work together: brand, intake, and case value. That combination drove the jump from $2M to $60M in five years. Her marketing brings in clients who already trust the firm. Her intake process reinforces that trust at every step. And she trains her team to work cases all the way to maximum value—not just resolution. If you want to surround yourself with top-tier operators like Amanda and learn the exact strategies they use to scale, you need to be in the room at PIMCON 2026. Visit PIMCON.org to get your tickets. For more resources on how to dominate your market, visit us at Rankings.io. On this episode, you'll learn: Why brand-driven growth produces more higher-value cases than transactional lead flow. The “Ritz-Carlton” intake approach that shapes trust from the first call. How gifting, follow-ups, and consistency influence referrals long after the case closes. The “tender” metric—and how it exposes missed value inside your cases. If you like what you hear, hit Subscribe. We do this every week. Buy tickets for PIMCON 2026: https://hubs.li/Q04bf9vT0  Subscribe to our newsletter:  pimnewsletter.beehiiv.com  Get Social! Personal Injury Mastermind (PIM) powered by Rankings.io is on Instagram | YouTube | TikTok

Personal Injury Marketing Mastermind
418. It's Time to Audit: Plugging Intake Leaks to Fuel Massive Growth w/ Kyle Wright

Personal Injury Marketing Mastermind

Play Episode Listen Later Apr 16, 2026 21:24


Kyle Wright didn't fix his growth problem by spending more on marketing. He fixed what was already broken. After auditing hundreds of intake calls, he uncovered missed leads, wasted spend, and gaps his team didn't even know existed. What followed was a shift toward data, accountability, and building systems that actually support scale. If you're ready to stop shooting from the hip and take over your market, head over to Rankings.io. On this episode, you'll learn: Where firms quietly lose high-value cases inside their intake process. How to structure your team so leads never sit waiting. How better data changes your hiring, marketing, and growth decisions. If you like what you hear, hit Subscribe. We do this every week. Buy tickets for PIMCON 2026: https://hubs.li/Q04bf9vT0  Subscribe to our newsletter:  pimnewsletter.beehiiv.com  Get Social! Personal Injury Mastermind (PIM) powered by Rankings.io is on Instagram | YouTube | TikTok

Life Kit
Protein is personal. Here's how to calculate your optimal intake

Life Kit

Play Episode Listen Later Apr 6, 2026 11:58


Protein is having a moment. Coffee chains are adding it into lattes. Many snack companies are labeling their products as high-protein. But how much protein do you really need? Host Marielle Segarra talks with NPR health correspondent Allison Aubrey about the different factors to consider when planning your protein intake.Follow us on Instagram: @nprlifekitSign up for our newsletter here.Have an episode idea or feedback you want to share? Email us at lifekit@npr.orgSupport the show and listen to it sponsor-free by signing up for Life Kit+ at plus.npr.org/lifekitTo manage podcast ad preferences, review the links below:See pcm.adswizz.com for information about our collection and use of personal data for sponsorship and to manage your podcast sponsorship preferences.NPR Privacy Policy