Your Growth Coaches The Podcast

Samantha Harrison is not just a hair extension expert. She is a true entrepreneur in every sense of the word.From starting as a home-based hairstylist to travelling to China to meet manufacturers face-to-face and build her own transparent wholesale brand, Sam has done what most people only talk about!She is the founder of SHE Hair Extensions, a multi-business owner, a lifelong learner who constantly invests in her education, and a mum of three balancing ambition with family life. Nothing about her journey has been accidental.In this episode, we unpack:-What it really takes to build a name-based brand where your reputation is everything-The risk behind going straight to the source and exposing industry gaps-Balancing motherhood with unstoppable ambition-Why passion alone isn't enough and how standards create empiresSam speaks openly about growth, family, risk and the kind of fire that keeps you moving when others would quit.If you're a salon owner, entrepreneur or someone sitting on an idea you know you're meant to act on, this conversation will light something up in you.Because when you raise your standards, you change your life!Find out more: https://www.samanthaharrison.com.auFollow Sam on Instagram: https://www.instagram.com/shhairextensions

In this episode, we're talking about burnout in business owners. What it actually is and why high performers are more prone to it than they realise. It can feel almost impossible to muster the energy when you're right in the middle of it. Because that's the catch, isn't it?When you're burnt out, the very things that would help you get out of it feel like they require energy you simply don't have.We unpack the early warning signs most people ignore. The difference between being busy and being depleted. The stories we tell ourselves that keep us stuck and the practical shifts that start restoring momentum without blowing up your whole life or business.If you've been feeling flat, resentful, foggy or quietly questioning whether you even want the business you've worked so hard for… this conversation is for you!Let's talk about how to get you back! P.S If you are ready to get unstuck, book a strategy call so we can build a path forward for you

In this powerful episode, Marie sits down with special guest Nancy Abdou, founder and CEO of The Australian Dermal & Laser Institute, an award-winning leader in aesthetic education with more than two decades of real-world experience. Nancy's journey started in 2002 when she and her sisters opened a single laser and skin clinic, which grew to 15 locations across Melbourne within ten years. Along the way she discovered her passion for teaching, using her Bachelor of Education to train clinicians and ultimately founding an institute that has shaped professionals across Australia and New Zealand. But beneath the accolades and success, Nancy shares the struggles that rarely make it onto a website or social feed. She talks openly about the mental health challenges she faced, the pressure of growth, the fear and self-doubt that came with scaling a business, and the moments she wondered if she could keep going. This episode isn't just about wins…. it's about the grit, resilience and vulnerability that fuelled them. Nancy reflects on her failures and breakthroughs, how she reframed setbacks as lessons, and how her mindset shifted through the toughest seasons. She breaks down what resilience really looks like outside curated success stories. If you've ever felt like your struggles disqualify you from success or worried your story isn't “good enough” to share, this conversation will remind you that resilience isn't born from perfection, but from persistence and honesty. For more information about how Tadli can support your business journey, click below.https://www.dermalandlaser.com.au

On paper, things look good.The team's solid.Clients are happy.Culture feels right.Your diary's full.And yet… the money doesn't match the effort.In today's episode, we're unpacking what's really going on when business feels like it's working, but the bank account tells a different story.This is the stuff no one really wants to admit out loud. Because it messes with your head. You start questioning yourself. You wonder if you're missing something obvious or if this is just how it's meant to be.Spoiler alert. It's not.You can have great services, great products, great people and still be leaking money quietly in the background. Not because you're bad at business, but because your eye isn't trained to spot where the gap actually is.In this episode, we talk through the key areas you need to keep your focus on when the money isn't keeping up. Pricing. Productivity. Capacity. Conversion. Structure. Leadership habits. The small decisions that compound. The blind spots that don't scream for attention but cost you every single week.The goal here isn't more hustle. It's clarity.So you can identify the leak, make the change, and finally have your numbers reflect the business you're actually running.If you've ever thought, “We're doing everything right… so why doesn't it feel easier?”This one's for you!PS…. Want to nail this?! Join our next round of our 4 week ‘Financial Glow-up' program: https://link.yourgrowthcoaches.com.au/fgu26-sm?

Solo operator life gets talked about a lot in our industry, but rarely do people talk about the REAL stuff.In this episode, Jay and Linda get into the nitty-gritty of what's actually happening for sole operators across hair, beauty, skin, and aesthetics. They explore why so many people are walking away from traditional shopfront salons to go out on their own as chair renters or independent operators.We are starting to see a quiet wave of people moving back into salon environments after realising it wasn't as simple, flexible, or profitable as they expected! EEK!!They unpack the common reasons it doesn't work for some: lack of structure, inconsistent income, isolation, undercharging, no clear strategy, and the mental load of doing everything yourself.Going deep into what separates the sole operators who genuinely thrive from those who burn out or retreat, they highlight the systems, mindset, boundaries, and business fundamentals that actually make solo work sustainable.This is a grounded, honest conversation about autonomy, freedom, pressure, responsibility, and reality. Not anti-salon. Not anti-solo. Just the truth about what it takes to make either path work long-term.If you've ever thought about going out on your own, are currently a sole operator, or have found yourself questioning whether this model is really for you, this episode will give you clarity, context, and probably a few uncomfortable but necessary lightbulb moments.The Thriving Onesie Program wait-list is now open! https://link.yourgrowthcoaches.com.au/thriving-onesie-eoi-home?

Blend a pump of retinol, a bubble of champagne, a spritz of dry shampoo and a sprinkle of sugar. Finish it with a glow under the LED light and you've got Tamara Reid.We kick off 2026, season 3, episode 1 with an industry disrupter! With 18 years in the professional hair and beauty industry, Tamara's experience spans education, sales, brand marketing and strategic partnerships across franchise groups, beauty distribution and software brands. She has seen the industry evolve from every angle and understands what actually drives growth behind the scenes.In this episode, Tamara and Marie unpack a completely different side of the industry. Together, they dive into where the industry is heading, the trends shaping 2026.Tamara works in a powerful niche, closing the gap between industry brands and you, the salon and clinic owner, translating big brand strategy into practical, usable insights that make sense on the floor. This is an honest conversation about what's coming, what to pay attention to and how to stay ahead without losing your edge.To find our more about Tamara, Visit https://www.insideindustry.co

This isn't a typical end of year wrap-up episode!No highlights. No lessons wrapped in pretty quotes. No generic “what a year” crap!In this final episode of Season 2 of the YGC Podcast, Marie and I are reconciling 2025 as it actually was. What worked. What didn't. And what quietly separated the businesses that grew from the ones that stayed stuck.We've coached salon and clinic owners all year and worked closely with industry partners. We didn't just listen to what people said they were doing. We watched what changed behaviour, shifted revenue, stabilised teams and built real momentum.This episode unpacks the common traits, mindset shifts and strategies we saw in successful clients again and again. And if you're paying attention, it also becomes your crystal ball into 2026.Use this as your mental and emotional prep for what's coming next, and for the Mindset Shift Masterclass.https://link.yourgrowthcoaches.com.au/mindsetshift-26-smIn this episode, we unpack:• The identity shifts that came before growth• The mindset patterns behind stable, profitable businesses that grew in 2025• Why rhythm and consistency replaced motivation• Our top 2 growth strategies from clients and why• Our top 2 industry partners and whyIt's a ‘fly on the wall' view into our industry from the perspective of a coaching companyJay & Marie x

Halima Dandan is the founder of Dermaclear Clinic and Dermal Code, leading with over 23 years of clinical experience and a commitment to setting higher standards in skin health. Through her boutique clinic and professional product and device range, she delivers results-driven treatments, education and innovation for both clients and industry professionals.Marie and Helima talk personal branding, making the most of the clients you have already got and skin health education.Dermal Code Podcast Exclusive:To celebrate the launch of our new 400g Pro Size Sculpt & Glow Balm, approved stockists will receive an extra discount on top of wholesale pricing.Clinics just need to complete the wholesale stockist form to unlock the offer.www.dermalcode.com.auDermaclear clinic socials https://www.instagram.com/dermaclearclinic

From buccal massage facials to features in Vogue and Harper's Bazaar, and even taking out the ABIA Educator of the Year, she is here, there and everywhere!Isabella Loneragan is the multi-award-winning founder of The Skinformé Academy – a  world-class facial and facial massage training institution designed to elevate hands-on skin therapy and moreover, guide touch therapists to turn their skills into thriving businesses. With more than 20 years of industry experience, Isabella also runs the Isabella Loneragan Skin clinic in Bowral and Sydney NSW, and is a celebrated product formulator, corporate speaker and media commentator.Join Marie and Isabella talking pricing, education, struggles, leadership….. SO MUCH!Follow Isabella on Instagram here- https://www.instagram.com/isabellaloneragan

In this episode, I sit down with clinic owner, author and founder of Transforming Beauty, Robyn McAlpine – recently named Humanitarian of the Year 2025!We talk about resilience, purpose and how making an impact doesn't have to wait until you've “made it.” Robyn shares how small acts can create massive ripples, and how her work through Transforming Beauty empowers young women rescued from trafficking in India to rebuild their lives through education, beauty therapy, and self-worth.This one's a reminder that we all have the power to make a difference – in our communities, in our businesses, and in ourselves – often in ways far bigger than we realise.P.S You can donate now at https://robynmcalpine.com/transforming-beauty Even a little goes a LONG WAY!

For years I thought making money in business was just about working harder. I was flat out busy but my team weren't and even though the salon looked successful, the numbers told a different story.What I eventually realised is that generating revenue is a skill. It's something you can learn and get really good at, just like perfecting a colour correction or a facial treatment.In this episode, I'm sharing the moments that changed how I think about money, confidence and backing myself to create income instead of waiting for it.If you're listening in October, November or December, this is prime time to make serious cash. But even if that season has passed, this episode will remind you that any time is the right time to step off the floor, work on the business and build the confidence to generate money on purpose.Let's get into it.Want to go deeper?! Join Jay, Kayla and Rachel in our EPIC Masterclass on this very topic! https://link.yourgrowthcoaches.com.au/christmas-masterclass-130548

We know. It's the stuff that makes your eyes glaze over. But ignoring this side of your business can cost you big time.In this episode, we break down the basics of tax, super and workcover in a way that actually makes sense. No jargon, no lectures. Just straight-up advice to help you stay out of trouble and keep more of what you earn.If you've ever felt confused, overwhelmed or just completely in the dark about your obligations as a salon or clinic owner, this episode will clear the fog.P.S The Financial Glow Up is now liveIf you want to actually understand your numbers, pay yourself properly and stop winging it with your finances, come join us.

My spicy guest is a copywriter who knows exactly how to make your words work harder, connect with the right clients and keep your brand feeling fresh. We'll talk about how ChatGPT can be a powerful tool without making you sound like everyone else and what really matters when it comes to building a message that cuts through the noise.Who the heck is Rachel? Rachel Medlock is a copywriter, beauty industry expert, and the go-to wordsmith for brands who want copy that connects, not content that reads like it was lifted from a textbook. With over a decade of experience and more than 250 brands under her belt, Rachel specialises in crafting strategic, personality-driven copy for the beauty, aesthetics, and wellness space. From websites to social captions, treatment menus to emails, her words help brands find their voice and grow their impact.Beyond her work in beauty, Rachel runs an advocacy-led brand for neurodiverse children, with her debut children's book selling out within hours of release. When she's not deep in deadlines, you'll find Rachel navigating mum life with her son Sonny, filming viral reels starring her pug Peppa, or planning her family's next Disneyland detour.To learn more about how Rachel can support your brand, visit www.rachelmedlockcopywriting.com.au

If the thought of raising your prices makes you break out in a sweat, or you feel guilty every time you look at your bank account, you're not alone. Money trauma is real, and it's probably running the show more than you realise.In this episode, we dive into the messy, emotional side of money and how your past might be shaping your pricing, spending, and self-worth today. We'll help you unpack the stories you've been telling yourself and give you a new way to think about money that actually serves your business.The Financial Glow Up is now live!If you're ready to shift your money mindset, grow your profit and finally feel in control of your numbers, jump in now.

Think you've got a money problem? Think again. Most salon and clinic owners aren't undercharging or overspending, they've just got a bucket full of holes. In this episode, we break down the 7 biggest leaks that drain your profit without you even realising.From pricing gaps to stock blowouts to team inefficiencies, we're exposing the hidden areas that silently sabotage your cash flow. If you're working hard but wondering where the hell your money is going, this episode is your wake-up call.P.S Want help plugging the leaks for good?Marie's ‘Financial Glow Up' program will show you how to fix the holes and finally grow your profit with confidence.

When your body or brain taps out before your business does, it's a whole different kind of burnout. In this episode, we talk openly about Kerry's experiences stepping back from the floor because of mental health struggles and cancer diagnoses. This is for anyone who's ever thought, “But what happens if I can't keep going?” We share strategies to help you build a business that's not fully dependent on you being behind the chair or bed every day, and how to put the right financial systems in place now before you have to.P.S Help is available, Please visit https://www.lifeline.org.au/ for confidential supportPP.S If this hit home, the Financial Glow Up is live now!It's not just about numbers. It's about freedom. Join us to create a business that supports you back.https://link.yourgrowthcoaches.com.au/thefinancial-glowupeoi

You're flat out, booked solid and running on caffeine fumes. So why does your bank account still look like a sad joke? In this episode, we're calling out the trap so many salon and clinic owners fall into. Thinking busy means successful. (Spoiler alert. It doesn't.)We unpack why being booked out isn't the goal if it comes at the cost of your sanity and profit. You'll hear real talk on what's actually draining your money, your energy, and your motivation and how to flip the script.If you're sick of being “the bread winner” in your salon, this one's for you. It's time to stop glorifying burnout and start building a business that pays you properly.P.S!… The Financial Glow Up is coming… and it's about time your bank account looked as good as your bookings.Register your interest here and we'll let you know the minute doors https://link.yourgrowthcoaches.com.au/thefinancial-glowupeoiLet's make your money hot!

Profit sharing…. Sounds generous, progressive, maybe even a little bit fancy! but what actually is it? And how do you make it work without losing your mind or your margins? In this episode, we're cutting through the fluff and diving into the nitty gritty.We unpack the common mistakes salon owners make when trying to introduce profit share and the real question you need to ask first: are you even profitable? You'll learn how understanding your breakeven point, team productivity gap and true business numbers is the first step before any kind of incentive program should even be mentioned.We're talking timing, structure and how to create a pathway your team can actually follow. Should retail be included? Is the 3.5x gross wage benchmark still relevant? And how do you talk about this stuff regularly without sounding like a corporate robot?Whether you're trying to reward effort, drive results or justify those high hourly rates your team are on, this episode will help you make sense of it all. Tune in and let's simplify the chaos.Loved this episode? Don't forget to hit follow so you never miss a moment of real talk. And if you're ready to take your salon or clinic to the next level, head to yourgrowthcoaches.com.au to see how we can work together.

Remember the days when word-of-mouth, loyalty cards and a killer brochure were enough to keep your business thriving? In a world obsessed with algorithms, trends and bloody TikTok dances, it's easy to wonder if old-school marketing still has a place or if it's officially time to retire it for good.In this bonus episode, we're diving into what's changed, what's stayed the same and whether traditional marketing is dead… or just evolving.If you're feeling stuck between the old way and the new wave, this episode will help you make sense of what's worth keeping, what's worth ditching and how to market in a way that actually feels good and works.✨ Curious how to market smarter (not louder)? Head to www.yourgrowthcoaches.com.au and see how we can help.

Ever found yourself asking, "Why am I not further along?" or "Why does it feel like I'm doing everything right, but still stuck?"In this episode, we're unpacking the frustrating gap between where you are and where you thought you'd be by now. Whether it's your business, your mindset or your life as a whole!  We're diving into the invisible blocks that keep ambitious people spinning their wheels.We chat about the real reasons progress can feel like you are pushing crap up hill and it's not always about strategy! We'll talk about sneaky patterns, mindset traps and the inner dialogue that quietly holds you back. And most importantly, we'll walk through what to do next when it feels like you're doing all the right things but nothing's really changing.✨ Ready to go deeper? Visit www.yourgrowthcoaches.com.au to learn how we can help you break through and build the business (and life) you actually want.

There's often hundreds of people that are visiting your website and your online booking page every single week, if you play your cards right (and your content is on point) you will capture a large chunk of this new business opportunity.Now here's the reality! Is your website and online booking interface optimised so that it makes it an absolute no brainer to make an appointment with YOU!?Let's talk about the dos and don't's when it comes to creating an easy path for your potential clients to follow.Need some more wisdom? Book in a time to chat with Jay or Marie. https://www.yourgrowthcoaches.com.au/book-a-call/

WARNING! Spicy themes incoming....Recognising trends and themes in your business that are chewing away at your profit is the first step, the second step is to actually do something about it!Sitting in our ivory tower we get to see these trends and themes in our clients businesses. Not only that, we have been a victim to them ourselves!The good news is that you do not need to settle for mediocrity, especially when it comes to the profitability of your business!Join us while we label, create clarity and talk strategies for changeWant to explode your salons profit? Join us for our 'Profit Now' Masterclass, find all the details in the events tab on our website: https://www.yourgrowthcoaches.com.au

"Hi, my name is Jay and I am recovering ball hogger"I do it better, they don't do it how I want it done, they always stop doing it!Just some of the common thoughts that I used to have and that I see in our coaching clients today.This episode is going to shine a light on not so much how to delegate, but why you should! Delegating responsibility is easy if you just take into consideration some of our simple steps.It's time to free up your time!For more information about Your Growth Coaches, visit our website here: www.yourgrowthcoaches.com.au

This episode is a little different! We're giving you a sneak peek inside one of our skills sessions from our coaching program.We're diving into why retail should be a natural part of your consultation process (not some awkward afterthought). In this session, we map out the bigger picture of how retail fits into your client conversations, so it feels effortless and actually benefits your clients.This is for you if…You and your team struggle to bring up homecare in a way that feels genuine, or you just want to get better at making retail recommendations a seamless part of EVERY consultation as it should!Hit play and let's shift the way you think about retail for good!Visit www.yourgrowthcoaches.com.au for juicy info and free resources

Ever dreamt of turning your side hustle into your main gig? In this episode, we chat with Adrian Paglia from InBold Coaching & Development about building the essential foundations for entrepreneurial success. Adrian helps aspiring founders navigate the crucial early stages of business, from validating your idea to mastering marketing and messaging. We dive into common pitfalls, explore whether every business needs a unique selling proposition, and discuss the importance of personal branding.We not only talk branding, we cover messaging, niching and launching new businesses!Adrian also shares insights into different entrepreneurial archetypes, helping you identify where you might fit in and how to overcome common challenges. Whether you're just starting out or have a successful salon and you're looking for that ‘next thing', this episode is packed with practical advice and inspiration to help you turn your side hustle dream into a thriving reality.Insta - @AGE_INBOLDWeb - www.inbold.com.au Email - adrian@inbold.com.au

In this episode, we are diving into one of the most powerful (yet often overlooked) ways to build a strong, motivated team through one-on-one meetings. If you are relying on group chats and team huddles to keep everyone engaged, you might be missing the real magic that happens when you sit down with each team member individually to connect.We talk about how these meetings create trust, boost performance, and help you truly understand what is going on in you teams minds. Plus, we share a simple structure to make these conversations impactful without feeling like just another boring check-in.Tune in and start building a team that feels seen, supported, and ready to step up!

Maybe you have a manager or team leader already in your salon,  or MAYBE you are considering promoting or bringing someone onboard in this role....Either way, this episode is going to help you gain clarity around the ultimate role and responsibility of a brilliant team leader.Discover the key role they play in influencing performance, shaping culture, and driving growth. Learn how a brilliant team leader can hold you accountable and supercharge your salon's success.For free resources to download, visit https://www.yourgrowthcoaches.com.au/resources/

We have a real love/hate relationship with fast growth strategies!It's like that thing you crave that's not really good for you.  Anything quick to come is often quick to go, and while it's awesome to be able to "turn on the tap" and get a cash injection when you need it, relying on those quick fixes for the long haul just isn't a recipe for sustainable growth.In this episode, we're diving deep into the world of fast growth strategies. We'll  be pulling back the curtain on those red flags you need to watch out for – those sneaky signs that trouble might be brewing.  And of course, we'll share our go-to concepts for building a business that not only grows, but thrives over the long term.  Join us as we explore the exciting, and sometimes treacherous, world of the quick fix!www.yourgrowthcoaches.com.au

In this episode, we sit down with the legendary Maria Enna-Cocciolone, the brains behind INSKIN Cosmedics. Maria, a true skincare pioneer, invented the term "cosmedical" and has been revolutionizing how we approach skin health for decades.Get ready for an honest conversation about her journey, the science behind her incredible products, and why she believes real results sometimes require a little bit of "tough love" from your skin skin expert. The industry is changing and will continue too, we unpack future trends and where to focus to level up your skin clinic.To find out more about INSKIN brands and offering, please visit: https://inskincosmedics.com.auAlso visit https://www.yourgrowthcoaches.com.au for our latest events and free resources

Let's face it: running a business can be all-consuming. You're always on, always connected, always thinking about the next big thing. But what about you? When was the last time you truly switched off and recharged?In this episode, we're diving deep into the art of unplugging. We'll discuss the importance of rest, the dangers of burnout, and practical strategies to help you disconnect from work and reconnect with yourself. Because let's be honest, if you're not taking care of yourself, you can't take care of your business.To sign up to our Mindset Shift Intensive, Click here!: https://link.yourgrowthcoaches.com.au/themindsetshift-intensive

In this episode, we're diving into how one event turned into the equivalent of 2 weeks worth of revenue! We break down exactly how it happened, from sending out the invites to prepping for the big night and the follow-up that made all the difference. We'll share the behind-the-scenes details, the strategies that worked, and how you can turn your own events into big wins. Simple, real, and full of actionable tips!To follow Caroline and Naomi, click the link below....https://www.instagram.com/the_beauty_emporium/

Running a business and raising kids? It's a brutal, no-holds-barred battle. We've seen it all: the sleepless nights, the endless to-do lists, the guilt, the stress, the tears.In this episode, we're diving deep into the trenches of balancing work and family. We'll talk about the real challenges, the tough decisions, and the sacrifices you might have to make. No sugarcoating, no unrealistic expectations. Just honest talk about how to survive (and maybe even thrive) in this crazy world.Want to work with us? Check out our latest events here: https://link.yourgrowthcoaches.com.au/themindsetshift-intensive

In this episode, we're sitting down with a Gold Coast salon owner Rebecca Dernedde who's mastered the balancing act of running a business while being a mum, stepping off the salon floor, and spending 3 months in Italy!We'll dive into how she's managed to keep her business thriving while juggling family life and taking time away. It's all about creating the right systems, trusting your team, and making your business work for you. Raw, real, and full of inspiration for anyone looking to balance it all!https://www.instagram.com/benaturallyyou/

Jay's journey to success wasn't a straight path. (It's was about as straight as he is) It was paved with hard work, resilience, and a unique perspective on growth. In this episode, Jay challenges the notion of effortless success and delves into the power of perseverance. Jay shares strategies to build resilience, bounce back from setbacks, and cultivate a mindset that thrives on adversity.Jay also discusses how to redefine growth, finding opportunities within challenges and the transformative power of positive thinking. Whether you're an entrepreneur, a student, or simply seeking personal growth, this episode with Jay will inspire you to embrace the journey, no matter how tough it gets.

Hear how a small business in Byron Bay grew in a niche market! In this inspiring episode, we delve into the strategies behind:Charging what you're worthAttracting your ideal clientBuilding a strong teamAnd more!Tune in for inspiration and practical advice from both Marie and Amy.https://www.instagram.com/polishedbyronbay

Why do people quit their jobs? Join us as unpack this HUGE topic and uncover the real reasons behind team turnover.From toxic work environments to lack of growth opportunities, we'll explore the common pitfalls that lead to departures. Tune in to learn how to create a happier, more productive workplace.

In this episode, we're talking about the game-changing shift from being a waxing-only salon to becoming a focused skin clinic. We'll dive into how we went from having no stock at all—never even carrying skincare products—to fully stocking up and how that decision transformed the business. From waxing to skin treatments, we'll explore the huge impact of stocking skincare and how it's elevated our services and client experience. This is all about growth, evolution, and the lessons learned along the way!P.S Excuse the fuzzy audio!https://www.instagram.com/bare.thesalon

Ever wonder how some women seem to juggle it all? Join us on "How She Does It All," where we dive deep into the life of ambitious mum Taneia Hill balancing multiple businesses, family life, and self-care. We explore the story behind the hustle—how one mum navigates the challenges of parenthood while managing three thriving businesses.Tune in for candid conversations, expert advice, and the motivation you need to do it all—whatever "it" looks like for you!https://www.effectbeautyco.com.au/https://www.instagram.com/effectbeautyco

In this episode, we dive deep into a conversation with Michelle Marcarello, an industry leader who's gone beyond traditional beauty services to create a transformative experience for her clients. Michelle shares how she mastered the art of having courageous conversations with clients—letting them know when it's time to stop a service and focus on nurturing their skin for long-term results.With a passion for honesty and a commitment to working from the heart, Michelle has achieved remarkable success, including being named the Platinum Inskin POP Awards winner. We explore how her dedication to upgrading services and setting clear expectations for clients has driven her to achieve exceptional outcomes, supported by well-structured consultations and personalized home care plans.Michelle also opens up about balancing her professional and personal life, as she and her husband both run successful businesses while raising their beautiful son, Julian. This episode is packed with valuable insights for anyone looking to elevate their client experience and build a successful, heart-centered business. Tune in and get inspired!

From BDM, clinic owner, educator, philanthropist, celebrity and royalty therapist…. What a colorful career Amanda has had.In this episode, we talk;-Knowing your why -Fast growth-Lessons from being on the road-Personal branding-The ultimate customer careLiterally a jam packed episode full of inspiration and lots of laughs.Follow Amanda: https://www.instagram.com/higherself.skinhttps://higherselfskin.com.au

In this episode, Marie and our special guest and teammate, Jen, are tackling debt head-on with a game plan that prioritizes your financial health. We discuss why you need to strategically pay off high-interest debts first, manage long-term obligations more effectively, and break free from old spending habits.If you're ready to take control of your finances and build a stronger foundation, this episode is for you! Tune in for practical tips to help you get on the path to financial freedom.Need more love? Sign up to our leadership program here: https://cf.yourgrowthcoaches.com.au/profitdrivenleadership-program61430415

People often say it's tough to find good team members, but let's be real—it's even tougher to find a good boss. The truth is, the quality of your team starts with the quality of your leadership.Have you ever thought about that? Before pointing fingers at your team, it's time to take a good, hard look in the mirror. Ask yourself: How are YOU showing up as a leader? Are you setting the standard, or are you just coasting by, hoping things will magically fall into place?SPICY! Sometimes, the truth needs a little heat to get the message across. It's time to step up your game, take ownership, and be the leader your team deserves. Because in the end, a team is only as strong as its leader.

We see it every week: a thriving business run by an overwhelmed owner. Just because the business is growing doesn't mean you are!With the launch of our new brand, we're committed to helping salon and clinic owners grow both personally and professionally.So, what comes first? The business? You? Both? Let's unpack this and find the balance that works for you!

In this episode, Jay and his special guest bestie Stevie Hucker dive deep into how ADHD can be a hidden superpower in the business world. From creative problem-solving to hyperfocus and energy, they unpack how embracing ADHD can lead to great success. It's not all 'rainbows and unicorns', but does self loathing ever benefit? NO!Tune in to discover how to harness these traits and turn what some see as a challenge into your ultimate advantage!*Stevie Hucker is the founder of Fellow Studios on the Sunny coast is Australia. Fellow prides itself on authenticity. With a light approach to yoga and a sweaty approach to all things Pilates, Circuit training and Strength, they instil maximum vibe and minimal 'Bulls#@t'. https://www.fellowstudios.com

With special guest Kara Lehmann, the trailblazing founder of Australia's first virtual assistant business dedicated to the hair and beauty industry, we delve into her remarkable journey. After rapidly growing her team and business, Kara found herself on the brink of entrepreneurial burnout. Realizing that the path she was on no longer resonated with her true self, she made bold, transformative changes. Today, Kara has crafted a life that not only aligns with her values but also brings her genuine joy and fulfillment.Follow Kayla here : https://www.instagram.com/kara_lehmann?igsh=N3I1Njg2aW40ZzFl

To Reception, or Not to Reception? That Is the Question!With special guest Linda VerguraThe front-of-house team is often underestimated, but they can be so much more than just button-pushers. They can become the heartbeat of your business, driving growth and ensuring that every client interaction is a seamless experience. But how do you know when it's time to bring someone on board? And once you've decided to hire, who should you be looking for?Jay, Marie, and Linda are diving deep into the world of reception, exploring the pivotal role this team can play in your salon or clinic. From the key traits to look for in a front-of-house superstar to understanding the real impact they can have on your bottom line, they'll cover it all.Get ready for strong opinions, spicy comments, and actionable insights that could transform the way you think about your front desk forever!

Today, we're diving into the world of team values and culture points – the secret sauce that makes teams not just work, but thrive.Ever wondered what makes some teams click like a well-oiled machine while others fumble and stumble? It all comes down to shared values and a strong culture. In this episode, we'll explore how to craft those all-important values and create a vibrant culture that gets everyone excited to come to work.

All business owners with employees have encountered subpar team performance at some point.Recognizing the issue is easy, but closing the gap between current performance and where it needs to be requires strategic skills. Let's unpack it!

If you sit still long enough with Marie, she is bound to tell you her story about how a little old client in her beauty salon gave her some of the best business advice she has ever received.No, we will not be suggesting that you buy an air fryer for your salon and start selling legit garlic bread. It's about focusing on the smaller services with high profit margins and the massive impact they can have on your bottom line.

There's barely any money in the bank accounts, and your cash flow is playing hokey pokey….When shit is about to hit the financial fan, we often default to any attempt to fill the books and get more clients in the door.In this episode, we will be unpacking why this is often a terrible idea and how it can potentially sabotage your mindset about growth.

Team meetings are the backbone of any successful business, but figuring out how often to have them and what to discuss can be overwhelming....It's not just about covering the basics anymore—we need to inspire, motivate, and lead with purpose. In this podcast episode, we'll dive into what your team really wants, how to spice up your meeting agendas, and what you need to do to become the leader your team deserves. Tune in real talk and a fresh perspective