Your Growth Coaches The Podcast

Your Growth Coaches The Podcast

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Welcome! Get ready to tune into the "Your Growth Coaches" podcast with Jay and Marie. We're your ultimate business coaches for the hair and beauty industry, here to inspire, motivate, and deliver real talk. Expect expert insights and practical advice to level up your business. Join us for no-nonsense conversations, actionable tips, and straight-to-the-point strategies. Forget the fluff—let's dive into what really works.

Jay Chapman


    • Mar 30, 2025 LATEST EPISODE
    • every other week NEW EPISODES
    • 32m AVG DURATION
    • 32 EPISODES


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    Latest episodes from Your Growth Coaches The Podcast

    Your New Clients Are Getting Confused & Not Choosing You!

    Play Episode Listen Later Mar 30, 2025 19:27


    There's often hundreds of people that are visiting your website and your online booking page every single week, if you play your cards right (and your content is on point) you will capture a large chunk of this new business opportunity.Now here's the reality! Is your website and online booking interface optimised so that it makes it an absolute no brainer to make an appointment with YOU!?Let's talk about the dos and don't's when it comes to creating an easy path for your potential clients to follow.Need some more wisdom? Book in a time to chat with Jay or Marie. https://www.yourgrowthcoaches.com.au/book-a-call/

    The Trends That Are Destroying Your Profit

    Play Episode Listen Later Mar 23, 2025 28:24


    WARNING! Spicy themes incoming....Recognising trends and themes in your business that are chewing away at your profit is the first step, the second step is to actually do something about it!Sitting in our ivory tower we get to see these trends and themes in our clients businesses. Not only that, we have been a victim to them ourselves!The good news is that you do not need to settle for mediocrity, especially when it comes to the profitability of your business!Join us while we label, create clarity and talk strategies for changeWant to explode your salons profit? Join us for our 'Profit Now' Masterclass, find all the details in the events tab on our website: https://www.yourgrowthcoaches.com.au

    Delegate & Let Go of That Bloody Ball!

    Play Episode Listen Later Mar 16, 2025 34:39


    "Hi, my name is Jay and I am recovering ball hogger"I do it better, they don't do it how I want it done, they always stop doing it!Just some of the common thoughts that I used to have and that I see in our coaching clients today.This episode is going to shine a light on not so much how to delegate, but why you should! Delegating responsibility is easy if you just take into consideration some of our simple steps.It's time to free up your time!For more information about Your Growth Coaches, visit our website here: www.yourgrowthcoaches.com.au

    Retail Baby! Your Golden Ticket to Profit, Client Retention and Next Level Results.

    Play Episode Listen Later Feb 23, 2025 31:08


    This episode is a little different! We're giving you a sneak peek inside one of our skills sessions from our coaching program.We're diving into why retail should be a natural part of your consultation process (not some awkward afterthought). In this session, we map out the bigger picture of how retail fits into your client conversations, so it feels effortless and actually benefits your clients.This is for you if…You and your team struggle to bring up homecare in a way that feels genuine, or you just want to get better at making retail recommendations a seamless part of EVERY consultation as it should!Hit play and let's shift the way you think about retail for good!Visit www.yourgrowthcoaches.com.au for juicy info and free resources

    “Laying Side Hustle Foundations for Main Hustle Success”

    Play Episode Listen Later Feb 10, 2025 60:00


    Ever dreamt of turning your side hustle into your main gig? In this episode, we chat with Adrian Paglia from InBold Coaching & Development about building the essential foundations for entrepreneurial success. Adrian helps aspiring founders navigate the crucial early stages of business, from validating your idea to mastering marketing and messaging. We dive into common pitfalls, explore whether every business needs a unique selling proposition, and discuss the importance of personal branding.We not only talk branding, we cover messaging, niching and launching new businesses!Adrian also shares insights into different entrepreneurial archetypes, helping you identify where you might fit in and how to overcome common challenges. Whether you're just starting out or have a successful salon and you're looking for that ‘next thing', this episode is packed with practical advice and inspiration to help you turn your side hustle dream into a thriving reality.Insta - @AGE_INBOLDWeb - www.inbold.com.au Email - adrian@inbold.com.au

    Team Connection Through 1 on 1 Meetings

    Play Episode Listen Later Feb 4, 2025 28:24


    In this episode, we are diving into one of the most powerful (yet often overlooked) ways to build a strong, motivated team through one-on-one meetings. If you are relying on group chats and team huddles to keep everyone engaged, you might be missing the real magic that happens when you sit down with each team member individually to connect.We talk about how these meetings create trust, boost performance, and help you truly understand what is going on in you teams minds. Plus, we share a simple structure to make these conversations impactful without feeling like just another boring check-in.Tune in and start building a team that feels seen, supported, and ready to step up!

    What Does Your Manager Actually Do?!

    Play Episode Listen Later Feb 2, 2025 30:34


    Maybe you have a manager or team leader already in your salon,  or MAYBE you are considering promoting or bringing someone onboard in this role....Either way, this episode is going to help you gain clarity around the ultimate role and responsibility of a brilliant team leader.Discover the key role they play in influencing performance, shaping culture, and driving growth. Learn how a brilliant team leader can hold you accountable and supercharge your salon's success.For free resources to download, visit https://www.yourgrowthcoaches.com.au/resources/

    Fast Growth, Fast Cash!

    Play Episode Listen Later Jan 19, 2025 42:08


    We have a real love/hate relationship with fast growth strategies!It's like that thing you crave that's not really good for you.  Anything quick to come is often quick to go, and while it's awesome to be able to "turn on the tap" and get a cash injection when you need it, relying on those quick fixes for the long haul just isn't a recipe for sustainable growth.In this episode, we're diving deep into the world of fast growth strategies. We'll  be pulling back the curtain on those red flags you need to watch out for – those sneaky signs that trouble might be brewing.  And of course, we'll share our go-to concepts for building a business that not only grows, but thrives over the long term.  Join us as we explore the exciting, and sometimes treacherous, world of the quick fix!www.yourgrowthcoaches.com.au

    The Cosmedical Queen! A Conversation with Maria Enna-Cocciolone

    Play Episode Listen Later Jan 12, 2025 54:24


    In this episode, we sit down with the legendary Maria Enna-Cocciolone, the brains behind INSKIN Cosmedics. Maria, a true skincare pioneer, invented the term "cosmedical" and has been revolutionizing how we approach skin health for decades.Get ready for an honest conversation about her journey, the science behind her incredible products, and why she believes real results sometimes require a little bit of "tough love" from your skin skin expert. The industry is changing and will continue too, we unpack future trends and where to focus to level up your skin clinic.To find out more about INSKIN brands and offering, please visit: https://inskincosmedics.com.auAlso visit https://www.yourgrowthcoaches.com.au for our latest events and free resources

    Where's the Off Switch?! How to Unplug and Recharge

    Play Episode Listen Later Dec 22, 2024 32:30


    Let's face it: running a business can be all-consuming. You're always on, always connected, always thinking about the next big thing. But what about you? When was the last time you truly switched off and recharged?In this episode, we're diving deep into the art of unplugging. We'll discuss the importance of rest, the dangers of burnout, and practical strategies to help you disconnect from work and reconnect with yourself. Because let's be honest, if you're not taking care of yourself, you can't take care of your business.To sign up to our Mindset Shift Intensive, Click here!: https://link.yourgrowthcoaches.com.au/themindsetshift-intensive

    'Business Growth & a Kick Ass VIP Night' With Caroline Storen from The Beauty Emporium

    Play Episode Listen Later Dec 15, 2024 22:26


    In this episode, we're diving into how one event turned into the equivalent of 2 weeks worth of revenue! We break down exactly how it happened, from sending out the invites to prepping for the big night and the follow-up that made all the difference. We'll share the behind-the-scenes details, the strategies that worked, and how you can turn your own events into big wins. Simple, real, and full of actionable tips!To follow Caroline and Naomi, click the link below....https://www.instagram.com/the_beauty_emporium/

    Baby in Tow: The Balancing Act of Having a Business and Starting a Family

    Play Episode Listen Later Dec 2, 2024 22:14


    Running a business and raising kids? It's a brutal, no-holds-barred battle. We've seen it all: the sleepless nights, the endless to-do lists, the guilt, the stress, the tears.In this episode, we're diving deep into the trenches of balancing work and family. We'll talk about the real challenges, the tough decisions, and the sacrifices you might have to make. No sugarcoating, no unrealistic expectations. Just honest talk about how to survive (and maybe even thrive) in this crazy world.Want to work with us? Check out our latest events here: https://link.yourgrowthcoaches.com.au/themindsetshift-intensive

    “3 Months In Italy? YES PLEASE!” With Special Guest Rebecca Dernedde From Be Naturally You

    Play Episode Listen Later Nov 25, 2024 21:02


    In this episode, we're sitting down with a Gold Coast salon owner Rebecca Dernedde who's mastered the balancing act of running a business while being a mum, stepping off the salon floor, and spending 3 months in Italy!We'll dive into how she's managed to keep her business thriving while juggling family life and taking time away. It's all about creating the right systems, trusting your team, and making your business work for you. Raw, real, and full of inspiration for anyone looking to balance it all!https://www.instagram.com/benaturallyyou/

    The Gritty Path to Growth

    Play Episode Listen Later Nov 17, 2024 17:07


    Jay's journey to success wasn't a straight path. (It's was about as straight as he is) It was paved with hard work, resilience, and a unique perspective on growth. In this episode, Jay challenges the notion of effortless success and delves into the power of perseverance. Jay shares strategies to build resilience, bounce back from setbacks, and cultivate a mindset that thrives on adversity.Jay also discusses how to redefine growth, finding opportunities within challenges and the transformative power of positive thinking. Whether you're an entrepreneur, a student, or simply seeking personal growth, this episode with Jay will inspire you to embrace the journey, no matter how tough it gets.

    “Charging Your Worth” With Special Guest & Client Amy Phipps From Polished in Byron Bay

    Play Episode Listen Later Nov 10, 2024 15:29


    Hear how a small business in Byron Bay grew in a niche market! In this inspiring episode, we delve into the strategies behind:Charging what you're worthAttracting your ideal clientBuilding a strong teamAnd more!Tune in for inspiration and practical advice from both Marie and Amy.https://www.instagram.com/polishedbyronbay

    “Why Are My Team Leaving?"

    Play Episode Listen Later Nov 6, 2024 29:53


    Why do people quit their jobs? Join us as unpack this HUGE topic and uncover the real reasons behind team turnover.From toxic work environments to lack of growth opportunities, we'll explore the common pitfalls that lead to departures. Tune in to learn how to create a happier, more productive workplace.

    142% Growth With The Same Team! With Special Guest Lauren Williams From Bare The Salon

    Play Episode Listen Later Oct 20, 2024 25:10


    In this episode, we're talking about the game-changing shift from being a waxing-only salon to becoming a focused skin clinic. We'll dive into how we went from having no stock at all—never even carrying skincare products—to fully stocking up and how that decision transformed the business. From waxing to skin treatments, we'll explore the huge impact of stocking skincare and how it's elevated our services and client experience. This is all about growth, evolution, and the lessons learned along the way!P.S Excuse the fuzzy audio!https://www.instagram.com/bare.thesalon

    "How Does She Do It All?” With Guest Taneia Hill

    Play Episode Listen Later Oct 13, 2024 23:24


    Ever wonder how some women seem to juggle it all? Join us on "How She Does It All," where we dive deep into the life of ambitious mum Taneia Hill balancing multiple businesses, family life, and self-care. We explore the story behind the hustle—how one mum navigates the challenges of parenthood while managing three thriving businesses.Tune in for candid conversations, expert advice, and the motivation you need to do it all—whatever "it" looks like for you!https://www.effectbeautyco.com.au/https://www.instagram.com/effectbeautyco

    Stop being a control freak! Set clear expectations while remaining adaptable. With Special guest Michelle Marcarello!

    Play Episode Listen Later Oct 6, 2024 36:03


    In this episode, we dive deep into a conversation with Michelle Marcarello, an industry leader who's gone beyond traditional beauty services to create a transformative experience for her clients. Michelle shares how she mastered the art of having courageous conversations with clients—letting them know when it's time to stop a service and focus on nurturing their skin for long-term results.With a passion for honesty and a commitment to working from the heart, Michelle has achieved remarkable success, including being named the Platinum Inskin POP Awards winner. We explore how her dedication to upgrading services and setting clear expectations for clients has driven her to achieve exceptional outcomes, supported by well-structured consultations and personalized home care plans.Michelle also opens up about balancing her professional and personal life, as she and her husband both run successful businesses while raising their beautiful son, Julian. This episode is packed with valuable insights for anyone looking to elevate their client experience and build a successful, heart-centered business. Tune in and get inspired!

    'Your Higher Self' With Special Guest Amanda Elena From Higher Self Skin

    Play Episode Listen Later Sep 22, 2024 38:23


    From BDM, clinic owner, educator, philanthropist, celebrity and royalty therapist…. What a colorful career Amanda has had.In this episode, we talk;-Knowing your why -Fast growth-Lessons from being on the road-Personal branding-The ultimate customer careLiterally a jam packed episode full of inspiration and lots of laughs.Follow Amanda: https://www.instagram.com/higherself.skinhttps://higherselfskin.com.au

    ”I Am Bad With Numbers & Drowning In Debt”

    Play Episode Listen Later Sep 16, 2024 37:22


    In this episode, Marie and our special guest and teammate, Jen, are tackling debt head-on with a game plan that prioritizes your financial health. We discuss why you need to strategically pay off high-interest debts first, manage long-term obligations more effectively, and break free from old spending habits.If you're ready to take control of your finances and build a stronger foundation, this episode is for you! Tune in for practical tips to help you get on the path to financial freedom.Need more love? Sign up to our leadership program here: https://cf.yourgrowthcoaches.com.au/profitdrivenleadership-program61430415

    Show Up or Get Out!

    Play Episode Listen Later Sep 9, 2024 14:14


    People often say it's tough to find good team members, but let's be real—it's even tougher to find a good boss. The truth is, the quality of your team starts with the quality of your leadership.Have you ever thought about that? Before pointing fingers at your team, it's time to take a good, hard look in the mirror. Ask yourself: How are YOU showing up as a leader? Are you setting the standard, or are you just coasting by, hoping things will magically fall into place?SPICY! Sometimes, the truth needs a little heat to get the message across. It's time to step up your game, take ownership, and be the leader your team deserves. Because in the end, a team is only as strong as its leader.

    YOU First!

    Play Episode Listen Later Sep 1, 2024 34:59


    We see it every week: a thriving business run by an overwhelmed owner. Just because the business is growing doesn't mean you are!With the launch of our new brand, we're committed to helping salon and clinic owners grow both personally and professionally.So, what comes first? The business? You? Both? Let's unpack this and find the balance that works for you!

    Your Messy ADHD Brain Is Your Super Power!

    Play Episode Listen Later Aug 25, 2024 45:09


    In this episode, Jay and his special guest bestie Stevie Hucker dive deep into how ADHD can be a hidden superpower in the business world. From creative problem-solving to hyperfocus and energy, they unpack how embracing ADHD can lead to great success. It's not all 'rainbows and unicorns', but does self loathing ever benefit? NO!Tune in to discover how to harness these traits and turn what some see as a challenge into your ultimate advantage!*Stevie Hucker is the founder of Fellow Studios on the Sunny coast is Australia. Fellow prides itself on authenticity. With a light approach to yoga and a sweaty approach to all things Pilates, Circuit training and Strength, they instil maximum vibe and minimal 'Bulls#@t'. https://www.fellowstudios.com

    When You Need to Make a Huge Change, Not Just a Tweak.

    Play Episode Listen Later Aug 18, 2024 38:35


    With special guest Kara Lehmann, the trailblazing founder of Australia's first virtual assistant business dedicated to the hair and beauty industry, we delve into her remarkable journey. After rapidly growing her team and business, Kara found herself on the brink of entrepreneurial burnout. Realizing that the path she was on no longer resonated with her true self, she made bold, transformative changes. Today, Kara has crafted a life that not only aligns with her values but also brings her genuine joy and fulfillment.Follow Kayla here : https://www.instagram.com/kara_lehmann?igsh=N3I1Njg2aW40ZzFl

    Are Receptionists a Complete Waste of Money?

    Play Episode Listen Later Aug 11, 2024 43:36


    To Reception, or Not to Reception? That Is the Question!With special guest Linda VerguraThe front-of-house team is often underestimated, but they can be so much more than just button-pushers. They can become the heartbeat of your business, driving growth and ensuring that every client interaction is a seamless experience. But how do you know when it's time to bring someone on board? And once you've decided to hire, who should you be looking for?Jay, Marie, and Linda are diving deep into the world of reception, exploring the pivotal role this team can play in your salon or clinic. From the key traits to look for in a front-of-house superstar to understanding the real impact they can have on your bottom line, they'll cover it all.Get ready for strong opinions, spicy comments, and actionable insights that could transform the way you think about your front desk forever!

    Values and Culture For The Win!

    Play Episode Listen Later Aug 4, 2024 30:16


    Today, we're diving into the world of team values and culture points – the secret sauce that makes teams not just work, but thrive.Ever wondered what makes some teams click like a well-oiled machine while others fumble and stumble? It all comes down to shared values and a strong culture. In this episode, we'll explore how to craft those all-important values and create a vibrant culture that gets everyone excited to come to work.

    Closing The Gap In Team Performance

    Play Episode Listen Later Jul 29, 2024 21:49


    All business owners with employees have encountered subpar team performance at some point.Recognizing the issue is easy, but closing the gap between current performance and where it needs to be requires strategic skills. Let's unpack it!

    You Need To Sell More Garlic Bread

    Play Episode Play 20 sec Highlight Listen Later Jul 21, 2024 26:12


    If you sit still long enough with Marie, she is bound to tell you her story about how a little old client in her beauty salon gave her some of the best business advice she has ever received.No, we will not be suggesting that you buy an air fryer for your salon and start selling legit garlic bread. It's about focusing on the smaller services with high profit margins and the massive impact they can have on your bottom line.

    What Being Broke Taught Us About Client Retention

    Play Episode Play 30 sec Highlight Listen Later Jul 14, 2024 48:07


    There's barely any money in the bank accounts, and your cash flow is playing hokey pokey….When shit is about to hit the financial fan, we often default to any attempt to fill the books and get more clients in the door.In this episode, we will be unpacking why this is often a terrible idea and how it can potentially sabotage your mindset about growth.

    Your Team Meetings Are Shit!

    Play Episode Play 30 sec Highlight Listen Later Jul 7, 2024 37:40


    Team meetings are the backbone of any successful business, but figuring out how often to have them and what to discuss can be overwhelming....It's not just about covering the basics anymore—we need to inspire, motivate, and lead with purpose. In this podcast episode, we'll dive into what your team really wants, how to spice up your meeting agendas, and what you need to do to become the leader your team deserves. Tune in real talk and a fresh perspective 

    The Economy Chronicles

    Play Episode Play 30 sec Highlight Listen Later Jun 20, 2024 40:20


    Welcome to the YGC podcast. Our very first episode is on the BIGGEST elephant in the room… ‘the economy'. The reality is that we can't hide from it, but there's steps we can take to overcome it challenges.Let's dive deep into mindset, strategies and retention…. This one is a doozy 

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