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#97: Physician and entrepreneur, Jordan Shlain MD, joins Chris to discuss optimizing your health. They cover the pillars of longevity, how things like sleep, diet, and exercise affect your overall health, finding a new physician, what types of diagnostic tests to consider and more.Jordan Shlain MD (@drjordanshlain) is a primary care physician and the founder of Private Medical, a concierge medical practice focused on proactive prevention. He's also the Founder of Eat REAL, a non-profit organization aimed at helping school systems improve the quality of their school lunch programs and was previously the founder of HealthLoop, a platform to monitor and communicate with patients during the recovery process.Full show notes at: https://allthehacks.com/optimizing-health-jordan-shlain Partner Deals Inside Tracker: 20% off personalized wellness & nutrition plans backed by scienceMasterClass: Learn from the world's best and buy one get one freeAthletic Greens: Free 1 year supply of Vitamin D and 5 free travel packsRocket Money: Easily cancel your unused subscriptions Selected Links From The EpisodeDr. Jordan Shlain: LinkedIn | Podcast | TwitterResources Mentioned:Inside Medicine Podcast: Unpacking Longevity: The Science of Feeling Young to Age 95Eat REALMembership-Based Medicine: Private Medical | One Medical | MDVIP | ROAMD | Forward | Parsley HealthValue-Based Primary Care Service: VillageMDMedical Testing: Quest Diagnostics | Ulta Lab Tests | InsideTracker | Invitae | OneOme | GRAIL | SomaLogic | Owlstone MedicalMonitoring: Levels | OuraReport: U.S. Concierge Medicine MarketProduct: MI Paste Full Show NotesIntroduction to Dr. Jordan Shlain (00:00)The current state of the US healthcare system (01:09)Affordable Care Act and Accountable Care Organization (04:52)Taking a proactive approach to keeping yourself informed and optimized (09:25)Testing (10:26)MRI and MRA (11:34)Who are you? Baseline tests and panels to run to learn the state of your health (13:13)Information about inflammageing (14:08)Cancer test: Grail (15:06)Understanding your blood pressure (15:39)Tests for those who have a family history of heart disease or high cholesterol (16:13)Inside Tracker (17:29)Other testing companies available to consumers (17:58)Looking through the lens of safety and efficacy (20:47)Unpacking longevity (24:45)Hydration (26:26)Alcohol (28:27)Sleep, cortisol levels, and the glymphatic system (29:07)Diet (30:47)Exercise (32:40)Supplements, IV drips (33:25)Sugar and Dr. Shlain's Eat Real non-profit organization (33:56)Connecting sugar intake with fiber (36:17)Consuming sweets in moderation across time (38:28)Glucose monitoring (39:34)Dr. Shlain's take on supplements (41:17)Combatting dental issues with toothpaste (44:21)The How Are You framework (45:42)What is your trajectory? (48:12)High Cholesterol (53:31)Interpreting data and finding the right doctor (55:44)The importance of building long-term relationships with healthcare providers (60:00)Question to ask when interviewing a potential new physician (1:01:40)The rise of membership-based medicine (1:02:24)Investing in your health (1:03:30)Where to find Dr. Shlain (1:12:17) PartnersInsideTrackerInsideTracker provides a personalized plan to improve your metabolism, reduce stress, improve sleep, and optimize your health for the long haul. It's created by leading scientists in aging, genetics, and biometrics. They analyze your blood, DNA, and fitness tracking data to identify where you're optimized—and where you're not. 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It combines more than 9 essential nutrition products into one convenient and great-tasting drink, giving you an easy and efficient way to get your daily multivitamin, multimineral, probiotic, prebiotic, functional greens blend, immune support complex and more. It contains no GMOs, no harmful ingredients and no artificial colors or sweeteners.Right now, Athletic Greens is going to give you a free 1 year supply of immune-supporting Vitamin D and 5 free travel packs with your first purchase at allthehacks.com/athleticgreens MasterClassWith MasterClass, you can learn from the world's best minds - anytime, anywhere, and at your own pace. With over 100 classes from a range of world-class instructors like Steph Curry, Richard Branson and Martin Scorsese, that thing you've always wanted to do is way closer than you think. When I signed up a few years ago, I jumped straight into an amazing cooking class by Thomas Keller that has totally leveled up my skills in the kitchen. I also really enjoyed FBI Hostage Negotiator, Chris Voss' class on the art of negotiation.With every class I've taken I'm blown away by the depth of knowledge the instructors have and the quality of the experience. I highly recommend you check it out. Get unlimited access to every MasterClass and 15% off an annual membership at allthehacks.com/masterclass Connect with All the HacksAll the Hacks: Newsletter | Website | Facebook | EmailChris Hutchins: Twitter | Instagram | Website | LinkedIn
Digital Health 101, by Dr. Stefano Bini and Digital Health Today
Todd Johnson's work has always been about how we can make a patient's experience more continuous. One of the most significant opportunities Todd recognizes in the use of these integration systems is behavior change. Information processing may be overwhelming, and this is why moving to digital systems will make this easier. The outcome is a win-win relationship for both patients and medical staff. Patients will have better clinical experiences; meanwhile, the team will save time. Patient engagement is increasing over time with these technologies. Tune in to this episode to know much more about where we are headed. About Todd Johnson Todd Johnson is a serial entrepreneur committed to building innovative products that engage patients and connect them to their care teams. He builds strong companies on products that address market needs and offer long-term strategic potential from great ideas. He is leading HealthLoop's evolution to become the foundation for GetWell Loop™ and managing the acquired Mountain View, Calif. office. Once the integration process is complete, his focus will influence GetWell Loop's product development and sales strategy. Todd holds a Bachelor of Administration in computer science from Cornell University. Key Take-aways The gold standard in integration is to have all the information and data from a patient available. Integration and Data systems create a win-win relationship. This transformation in-patient care requires leadership and a change in how we think about it. When deploying this technology, patient engagement was variable. Patients will use these apps when it's a way to communicate with the medical team instead of following instructions from it. Resources Connect and Follow Todd on LinkedIn here: www.linkedin.com/in/toddjohnson10/ Learn more about the LearnMore GetWell Network here: https://www.getwellnetwork.com/getwell-loop/ Source: https://www.getwellnetwork.com/profiles/todd-johnson/
In a rare Startups of the Week twist, we focus on three companies that are actually doing good things for the world. Not a scooter rental firm in sight! One sells hair extensions straight to consumers, one was acquired by GetWell Network, and one is a telemedicine company that delivers birth control and PrEP. Learn more about your ad choices. Visit megaphone.fm/adchoices
Todd Johnson, the CEO for HealthLoop joins us to discuss how Millennials are changing the primary care practice. Plus we delve into the world of successfully implementing digital health initiatives. This Week in Health IT.
Leveraging on a powerful platform which enables a meaningful partnership between physicians and their patients to ensure optimal outcomes and minimal health costs
In this episode, John interviews Dr. Mandy Armitage. She was trained and board certified in physical medicine and rehabiltation and sports medicine, but left clinical practice to pursue full time medical writing. She describes her transition, and provides actionable advice for any physician wishing to pursue a writing career. We talk about taking a writing course, and networking through the American Medical Writers Association and LinkedIn. She describes her current work as a Medical Director at HealthLoop. Finally, she tells us how she can be contacted through her freelance writing business website at ArmitageMedicalWriting.com.
The Top Entrepreneurs in Money, Marketing, Business and Life
Todd Johnson, a serial healthcare information technology entrepreneur committed to building great products, teams and companies. Todd has a track record of cultivating great ideas and great business that offer incredible company cultures and attention-grabbing brands. Before his current company, HealthLoop, Todd was the founder and CEO of Salar, a Baltimore, MD-based provider of acute care physician charge capture and documentation solutions. Famous Five: Favorite Book? – The E-Myth Revisited What CEO do you follow? – Donald Trump and Elon Musk Favorite online tool? — Gmail, Boomerang and Inbox How many hours of sleep do you get?— 7 If you could let your 20-year old self, know one thing, what would it be? – Todd wished he could have took things less seriously Time Stamped Show Notes: 01:59 – Everyone needs healthcare at some point in their life 02:30 – Salar was able to replace paper processes at hospitals 03:08 – Salar was sold to the country’s second largest medical transcription company 03:16 – It was a $15M exit 03:40 – Todd lives in Silicon Valley 03:57 – Todd has a couple of reasons why he chose to rent rather than to buy a property 04:37 – HealthLoop was initiated in 2009 and was an idea for over a year 04:51 – Todd joined HealthLoop in 2013 04:49 – The founder is a doctor from San Francisco 05:50 – He’s still part of the board 06:28 – HealthLoop is a platform that automatically pushes notifications before and after a diagnosis or surgery 06:40 – It connects patients and doctors 07:00 – 5 years ago, there’s no model around improving the quality of care 07:38 – Multiple parties benefit from an improvement in health care 08:28 – In order to retain the trust of the patients, you have to gain the doctor’s trust as well 08:46 – HealthLoop has an enterprise subscription model 09:03 – Average contract is $120K to $150K that can escalate year over year 09:21 – They pre-pay the cases that they might have in a year 10:28 – HealthLoop’s customers are very targeted 10:35 – The expansion per area depends on how the incentive shakes out 10:50 – HealthLoop is currently working with 70 groups and 20 hospitals 11:13 – HealthLoop has an older subscription model which some of their existing clients have 11:30 – HealthLoop has raised $21M 11:44 – HealthLoop is in an attractive space for competition 12:20 – They have 90% annual retention 12:43 – The institutional mindset 13:08 – Team size is 40 13:18 – 8 are in the sales team 13:53 – HealthLoop’s current enterprise sales cycle is around 6-7 months on a 120 ACV 14:16 – CAC is quite high 14:55 – There are many competing organizations in the market 15:34 – LTV will depend per organization 16:07 – Todd is seeing a 150% growth from last year in terms of ARR 16:38 – There’s so much unpredictability in the space which can be a bad thing 17:31 – Hospitals need to be thoughtful about spending cash 17:49 – HealthLoop will spend more on adapting to a new management 18:17 – HealthLoop’s gross margin is around 70% 20:33 – The Famous Five 3 Key Points: There’s not enough consumer tech that is solely dedicated to healthcare. At least once in our lifetime, we will need healthcare, and the ability to have a quick, back-and-forth communication with your health provider is powerful. Because of the aging baby boomer population, healthcare is an incredibly attractive space for investors right now. Resources Mentioned: The Top Inbox – The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens, and follow-up with email sequences GetLatka - Database of all B2B SaaS companies who have been on my show including their revenue, CAC, churn, ARPU and more Klipfolio – Track your business performance across all departments for FREE Hotjar – Nathan uses Hotjar to track what you’re doing on this site. He gets a video of each user visit like where they clicked and scrolled to make the site a better experience Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments Host Gator– The site Nathan uses to buy his domain names and hosting for the cheapest price possible Audible– Nathan uses Audible when he’s driving from Austin to San Antonio (1.5-hour drive) to listen to audio books Show Notes provided by Mallard Creatives
Esther Dyson is perhaps one of the most coveted investors of our time….Not only does she have an impeccable track record (including investments in MeetUp, Evernote, Square, 23andMe, LinkedIn, Facebook, Startup Health, HealthLoop, Patients Like Me, and dozens of others), but her insatiable thirst to explore the impossible and the undiscovered makes her un-matched in her ability to identify opportunity where others do not. On this episode, we get into the mind of Esther’s core investment philosophy, explore the influences of her upbringing, and discuss her quest to make health profitable through her latest venture, Way to Wellville. We discuss why asking the right questions is key to solving the mysteries of business, why our health system is so broken, and what we can do to help course correct an industry that has repeatedly failed us. All this and more on today’s episode. Now, That’s Unusual. About Esther Dyson Esther Dyson is a Swiss-born American journalist, author, businesswoman, investor, commentator and philanthropist. She is a prominent angel investor focused on breakthrough startups in healthcare, government transparency, digital technology, biotechnology, and space. Esther Dyson is currently focusing her career on health as the Executive Founder of WaytoWellville, an initiative focused on investing in health as an asset. The goal is to build networks through community organizing to increase access to and use of beneficial services, activities and resources to improve the health of residents in five model communities. Ultimately, Dyson hopes to utilize big data to demonstrate the economic value of investing in health and affect large scale change. After graduating from Harvard with a BA in economics, Dyson began her career as a fact-checker for Forbes before heading to Wall Street where she worked as an analyst. This led to a partnership with Ben Rosen in the emerging personal computer and online world. She bought Rosen Research in 1983 and renamed it EDventure Holdings. After 25 years with the company, Dyson sold it and pursued an interest in angel investing and health care. Dyson is unmatched in her ability to identify opportunity where others do not, and she is currently on a mission to make health profitable. Key Interview Takeaways Ask good questions. Dyson credits her success to an ability to craft the right questions and listen to the answers with a truly open mind. She believes that her true education began after she finished college (where you learn about things people already know) and became a reporter, working to discover the things people didn’t already know. We must shift our focus from health care to health. Dyson argues that health care is expensive and remedial, a function of chasing after our health once we’ve already lost it, whereas health is the capacity of the human body and mind to renew itself. Zip code determines individual health more than any other factor. Too many Americans are born into an environment that destroys their health rather than building it. WaytoWellville seeks to transform the health ecosystem in five communities, providing a prototype to initiate large scale change. To affect change, people must be accountable for making it happen. Dyson contends that much like building a physical bridge, building a community that is conducive to health requires standards, workers, a budget, deliverables, etc. Meaning well is not enough. To overcome the challenge of personal accountability, peer groups must be led by members of their own community. A network of support at the neighborhood level is the only way to change behavior, thus WaytoWellville helps communities launch and run their own programs. If we invested in health rather than health care, costs would go down. Dyson is working to make the economic case for investing in programs aimed at providing health coaches to help people understand how to take care of themselves and their children long before they need an expensive high-end p...
On this episode, Dr.G is joined by the highly sought after doctor, entrepreneur, philanthropist, activist, and philosopher, Dr. Jordan Shlain. As a purveyor of subtleties in health, Dr. Shlain challenges our preconceptions of health and medicine and provides a provocative perspective on how we can overcome the biggest challenges that face our industry. Dr. Shlain shares his personal story of how he built one of the most successful concierge medical practices on the backs of the Mandarin Oriental Hotel – where he learned how to deliver a five start customer experience for his patients. He takes us behind the scenes of how his patients helped inspire him to build his digital health venture, Healthloop; and why he believes we need a new voice in healthcare through his latest media venture, Tincture. Taking us back to his early childhood, Dr. Shlain shares never-before-told stories that have influenced his thinking over the years. Simply stated, he takes us on intellectual journey that will blow your mind. All this and more on today’s episode. Now, That’s Unusual. About Dr. Jordan Shlain Dr. Jordan Shlain is an activist and philosopher in the field of health and medicine. He is the founder and chairman of Healthloop, a digital health venture that automates follow-up care and tracks patient progress, as well as the founding editor of Tincture, an online publication of open-source thoughtwear for leaders in health and wellness. Dr. Shlain provides a provocative perspective regarding how we might overcome the biggest challenges we face in health care. Dr. Shlain founded Private Medical, a successful concierge medical practice. Initially partnering with the Mandarin Hotel, he created an empathy-driven approach to his patients modeled after the hospitality industry. Dr. Shlain works to promote that commitment to five-star service and revolutionize the way we do medicine. Key Interview Takeaways Medicine, at its core, is a conversation between a doctor and a patient to solve a problem. Dr. Shlain contends that the empathetic expert, be it a doctor or nurse, should ask not only, “What’s the matter with you?” but also, “What matters to you?” Through this dialogue, the two can work together to craft a workable treatment plan. To be meaningful, technology needs to offer the user preferences and be contextual, relevant, actionable and shareable. Dr. Shlain created Healthloop with these principles in mind to follow up with patients, collect data, and deliver bite-sized information at appropriate times during recovery. In the Healthloop system, the doctor’s office calls the patient when a concern surfaces, and the inbound phone call volume to medical practices is reduced by 70%. “Change always starts with a small group of people banging a drum.” Dr. Shlain maintains that our health care system requires a systematic change initiated by courageous leaders who are willing to take risks. To that end, he started the online publication Tincture in an effort to get the right conversation going via a platform in which we can “allow ourselves the uncomfortable luxury of changing our mind.” We must recraft the language of medicine to remove the jargon. Dr. Shlain argues that it is important to call things what they really are, rather than masking the human suffering at the heart of generic terms like “readmission rate” and “consumer friendly.” The consumer mindset is one of excitement, an exercise of free will to buy products or services that will add to their lives. Meanwhile, a patient’s mindset is one of anxiousness as they choose from limited options to get their lives back. Learn More About Dr. Jordan Shlain LinkedIn Profile Facebook Page Twitter HealthLoop Tincture Resources The Social Conquest of Earth by Edward O. Wilson The Accidental Universe by Alan Lightman
Todd Johnson, CEO of HealthLoop Summary: HealthLoop, a rapidly scaling automated patient engagement solution, is a pioneer in the changing paradigm of how health care can be provided. Todd Johnson, a successful health care tech entrepreneur, talks about the company, its important mission, and their business model. The brainchild of a high-end concierge doctor whose mission is to bridge the gap between care at the doctor's office and what happens when the patient is at home, HealthLoop coordinates care across the continuum. HealthLoop collects actionable data through engaging guidance and reassuring interactions to provide timely intervention when patients need it most.
Dr. Jordan Shlain is practicing primary care doctor who questions everything. Jordan share his entrepreneurial journey, innovative approach to healthcare delivery, and his passion for the atomic unit of healthcare - the doctor and patient relationship. The ModernMD: Dr. Jordan Shlain Dr. Jordan Shlain is a nationally recognized physician for his innovative approach to the delivery of healthcare. Jordan is the Founder and Chairman of Healthloop, a cloud-based platform that automates follow-up care; keeping doctors, patients and care-givers connected between visits with clinical information that is insightful, actionable, and engaging. Dr. Shlain was appointed commissioner by the Mayor to the SF Health Service System Board and sits on the Board of Hope Street Group, a bi-partisan Washington, DC policy think tank. He was named one of the top healthcare innovators by HealthSpottr. Jordan is a frequent speaker at various conferences; Health 2.0, RockHealth, Economist Big Ideas, Futuremed and UC Berkeley's Pre-Med 101, and consults with the investor community as a due diligence expert. Success Quotes: “When one tugs at a single thing in nature, he finds it attached to the rest of the world.” - John Muir “The art of medicine consists of amusing the patient while nature cures the disease.” - Voltaire “It's very difficult to find a black cat in a dark room, especially when there is no cat.” - Ignorance: How it Drives Science by Stuart Firestein White Coat to Business Suit: After finishing his training in 1997, Jordan joined a private practice in San Francisco with the promise of taking of the practice in a year. Jordan's deal to take over the practice fell though at the end of the year. He decided to take a walk home that would change his direction as he made an unexpected stop at Mandarin Oriental Hotel. Listen as Dr. Shlain share this life altering experience as he learns the art of five star patient care from the hotel concierge and the story of how he accidentally started HealthLoop. Idea to Venture: The Idea: How do you digitally enable a five star experience for patients while decreasing the burden of routine processes in a doctors office? Listen to the big vision of Healthloop to improve the patient experience and unburden the doctor from the mundane. Failures: Started with a spreadsheet, a single question, and daily patient phone for real-time tracking. Jordan decided to scale this initial experiment and design a software product that would proactively and asynchronously reach out to his patients. Success: HealthLoop honors the physicians life and respects the patient's journey through their illness. It provides a voice to happy patients and benchmarks physician performance. Lesson Learned: How do you know what is happening with your patients now? Predictive analytics and claims based big data fail to tell you what is happening. The big opportunity for intervention is the present. Business Rounds: Best Advice: Take some time off and go see the world. Daily Success Habits: In the morning, Jordan learns two new things that he will keep forever. At the end of each day, he spends five minutes reflecting on his day and what he failed at. Healthcare Trends: Healthcare is moving from a world of interventions to a world of advocacy. It won't just be about what is the matter with you, but what matters to you. Below are some highlights. Access: Large focus has been on healthcare access with the creation of telemedicine, minute clinics, and video visits. Genetics/Personalized Medicine: We are far away from applying this in meaningful way. Exciting opportunities exist with genetic markers and drug therapy. Medical Board Certification/Medical Training: Technology will change medical school training and process for board certification. Artificial Intelligence/Algorithms: Humans can't scale and algorithms can have empathy. There will always be a role for the healing arts. Links:
Todd Johnson CEO (Chief Executive Officer) of HealthLoop was Interviewed Live on 640WGST Talk Radio Atlanta's Health Tech Talk Live Hosted by Ben Chodor -- January 10, 2015 ARCHIVE Interview Aired at 3:30pm ET / 12:30pm PT / 2:30pm CT on Health Tech Talk Live Radio Show, Hosted by Ben Chodor. Show Broadcasts weekly on Talk Radio 640 WGST Atlanta. Public Relations and Marketing by http://1800publicrelations.com ("1800pr"), The Leader in Performance based PR and Marketing Services. To inquire about being a guest on this show or others: Matthew Bird 1800 Public Relations ("1800pr") 917-409-8211 matt.bird@1800pr.com http://www.640wgst.com/main.html http://www.640wgst.com/articles/health-tech-talk-490191/health-tech-talk-13092706/ http://healthtechtalk.com/ Twitter: @1800pr
On the Wednesday, March 19th, 2014 broadcast at 10AM Pacific/1PM Eastern my very special guest is Dr. Jordan Shlain (@DrShlain), the founder of Healthloop (@Healthloop) '..a cloud-based platform that automates follow-up care; keeping doctors, patients and care-givers connected between visits with clinical information that is insightful, actionable, and engaging.' Earlier I caught up with Dr. Shlain at the 2013 mHealth Summit. For the interview click here. Dr. Shlain is a fixture at many digital health or emerging business model conferences focused in the disruption of silo-ed American ‘sickcare.' He is the tireless warrior and ‘a pioneer in digital physician-and-patient-engagement'. When Dr. Shlain talks people listen, and recently from the stage at the mHealth 2012 Summit he announced a $10 million Series-A investment in HealthLoop led by Canvas Venture Fund, an early-stage venture fund managed by the Morgenthaler Technology Investment Company. In this exchange we learn more about the company including the marketplace pain inspiring it's launch, and the innovative remedies unique to the HealthLoop platform. Among many intriguing observations, Dr. Shlain points out that the problem in healthcare is ‘..we have no healthcare ecosystem, but a freak-o-system' of misaligned and silo-ed healthcare stakeholders with little incentive to co-operate. This is a great chat, do yourself a favor listen to the entire clip. Join us!