Outcomes Rocket

Healthcare payments are often discussed as a transparency problem, but the deeper issue is structural fragmentation across contracts, claims, remittances, and workflows. In this episode, Ted Ferrin, Senior Vice President of Payments Innovation at Zelis, explains how the acquisition of Rivet is bringing provider-facing payment intelligence into Zelis's broader infrastructure. He discusses why achieving financial clarity between payers and providers has been so difficult due to fragmented systems and legacy technology. Ted highlights that true transparency goes beyond simply displaying data and requires meaningful, actionable insights. He also shares how tools like Claims Insights and Zap Edge embed intelligence into payment workflows to reduce rework, improve visibility, and create a smoother experience for providers, payers, and patients. Tune in and learn how better payment intelligence could help turn transparency from a buzzword into real operational trust! Resources: Connect with and follow Ted Ferrin on LinkedIn. Follow Zelis on LinkedIn and visit their website!

Healthcare is drowning in documentation and fragmented data, but what if the system worked for clinicians rather than against them? In this episode, Dr. Richa Gupta, Vice President of Care Transformation at Ambience Healthcare, explains how Ambience provides a layer of intelligence on top of electronic medical records to optimize clinician workflow and patient interactions. Ambience's ambient listening system captures physician-patient interactions, supports documentation, and ensures accurate coding and billing, boosting clinician satisfaction and reducing revenue leakage. ROI is driven by high clinician utilization, validated outcomes, and measurable improvements in documentation burden, coding accuracy, and physician retention. In 2026, Ambience is expanding across the full care continuum, including ambulatory, emergency, and inpatient settings, offering a platform that surfaces real-time insights and enhances patient care. Tune in to hear how Ambience is transforming physician workflows and delivering real ROI across the care continuum! Resources: Connect with and follow Dr. Richa Gupta on LinkedIn. Follow Ambience Healthcare on LinkedIn and visit their website!

Transformational medtech innovation needs more than a great idea. It needs the right engineering, clinical evidence, reimbursement strategy, and commercialization support to reach patients. In this episode, Peter Lewis, Executive Vice President of Business Development at Hydrix, joins Saul Marquez at the MedTech Innovator Radar Forum to discuss what it takes to bring complex, safety-critical medical devices to market. Peter shares Hydrix's evolution from its origins in Australia to becoming a global medical product development company supporting cardiac, surgical robotics, imaging, neurostimulation, and other advanced technologies. He highlights why clinician-led innovation is especially powerful, what distinguishes today's most promising medtech startups, and why AI, reimbursement, and human clinical evidence are now essential pillars for growth. Tune in to learn what medtech innovators need to consider early if they want to build solutions that truly change care. Resources: Connect with and follow Peter Lewis on LinkedIn or reach out via email. Explore the Hydrix website here!

Healthcare technology should quietly remove friction and reduce burden so clinicians can focus on what matters most: caring for patients in a more human way. In this episode, Lisa Gulker, Chief Nursing Officer at Oracle Health and Life Sciences, discusses how Oracle is rethinking healthcare technology by building AI directly into the foundation of its systems rather than layering it on as an afterthought. She explains how this approach can help clinicians spend less time in the chart, reduce workflow fragmentation, and make technology feel more seamless in the care experience. Lisa also shares how Oracle is applying these capabilities across providers, life sciences, and payers, creating opportunities to accelerate research, improve clinical trial matching, streamline prior authorization, and reduce administrative burden across the ecosystem. Throughout the conversation, she brings a nurse leader's perspective to a central question in healthcare innovation: how do we use technology to make care feel more human, not less? Tune in and learn how embedded AI could reshape the healthcare experience for clinicians, staff, researchers, payers, and patients alike! Resources: Connect with and follow Lisa Gulker on LinkedIn. Follow Oracle Health on LinkedIn and visit their website!

What happens when some of healthcare's most trusted workers are still operating outside the systems that document, reimburse, and scale care? In this episode, Colby Takeda, Co-Founder & CEO of Pear Suite, joins Saul Marquez live at ViVE to explore why community health workers are becoming a more essential part of the healthcare ecosystem. Drawing from his background in senior living and public health, Colby explains how Pear Suite helps community-based providers move beyond paper and spreadsheets with tools to document care, navigate credentialing and contracting, submit claims, and get paid for the value they deliver. The conversation also looks at Pear Suite's broader vision for connecting community-based organizations, health plans, and providers in a more coordinated system of care. Colby shares why AI should reduce administrative burden instead of replacing trusted relationships, how co-design with frontline workers has shaped the platform, and where he sees the biggest opportunity to make community-based care more sustainable and accessible at scale. Tune in to hear how community health workers are becoming more essential to the healthcare ecosystem, and how better infrastructure and smarter technology can make community-based care more sustainable and scalable. Resources: Connect with Colby Takeda on LinkedIn Learn more about Pear Suite Explore Pear Suite for Providers Follow Pear Suite on LinkedIn

Launching in pharma, especially for smaller organizations, is a complex, high-pressure marathon, and establishing Launch Excellence fundamentals early is essential for success. In this episode, Andrew Mooney and Laurence Cooper, Launch Excellence Experts at Lumanity, discuss the overwhelming complexity and pressure of pharma launches, especially for smaller or first-time organizations with limited experience, resources, and intense market expectations. They break down five essential fundamentals: insight-driven strategy, strong governance and decision-making, organizational alignment and culture, right-sized team capabilities, and timely resourcing, to help teams build a solid foundation for success. They emphasize the importance of focus and discipline, including defining a clear, winnable segment, building an early, realistic critical path, maintaining an integrated, cross-functional plan, and using honest KPIs and risk planning to avoid costly surprises. They also highlight how smaller organizations can outperform larger competitors by leveraging agility, ruthless prioritization, strong leadership, and early preparation to replace chaos and burnout with clarity, confidence, and control at launch. If you're preparing for a first or early pharma launch and feeling the pressure, this conversation offers a practical blueprint to help you focus, stay ahead of risks, and build the confidence needed to execute successfully! Resources: Connect with and follow Andrew Mooney on LinkedIn. Connect with and follow Laurence Cooper on LinkedIn. Follow Lumanity on LinkedIn and explore their website! Take a look at the 5 Fundamentals here.

Successful medtech commercialization requires founders to know what only they can do best, then bring in the right partners to help scale the rest. In this episode, Dan Purvis, Chairman and Co-Founder of Velentium Medical, joins Saul Marquez at the MedTech Innovator Radar Forum to discuss the evolution of complex medical device development. Dan explains how Velentium was designed to integrate engineering, firmware, mechanical design, cybersecurity, testing, and manufacturing under one roof to better support OEMs from development through production. He also reflects on how medtech innovation has matured, with more companies arriving at events with working technology, animal data, and clearer paths to human use. Finally, Dan emphasizes that successful commercialization requires founders to focus on their strengths, build expert teams, and delegate specialized work. Tune in and learn how medtech companies can move from promising technology to scalable, secure, and patient-impacting solutions. Resources: Follow Velentium Medical on LinkedIn and visit their website here. Connect with Dan Purvis on LinkedIn.

Most medtech startups don't fail because of bad technology; they fail because no one built the market for it. In this episode, Ken Nelson, Partner and Founder at Nelson Jennings Ventures, and Omar Khateeb, CEO of MarketCraft, share how judging at MedTech Innovator sharpens their perspectives as investors, operators, and mentors by exposing them to diverse expert insights across regulatory, reimbursement, and commercialization. They emphasize that medtech success today requires far more than a great product; founders must actively build market demand and prioritize commercialization early. A major mistake many startups make is assuming acquisition will come easily after FDA approval without demonstrating real market pull and adoption. Ultimately, the best founders balance conviction with coachability while leveraging ecosystems like MedTech Innovator to accelerate growth and de-risk their path. If you're building, investing in, or advising medtech companies, this conversation will challenge how you think about commercialization, growth, and what actually drives valuation! Resources: Connect with and follow Ken Nelson on LinkedIn. Connect with and follow Omar Khateeb on LinkedIn. Follow MarketCraft on LinkedIn and explore their website! Check out the State of Medtech podcast!

Hospitals already have rich patient data. The next step is turning that data into validated, timely insights that help clinicians respond before patients deteriorate. In this episode, Brian Tufts, President & CEO at Ambient Clinical Analytics, joins Saul Marquez at the MedTech Innovator Radar Forum to explore how software-as-a-medical-device is improving critical care workflows. Brian explains how the company, a Mayo Clinic spinout, built an FDA-cleared platform that combines clinical analytics, decision support, and workflow automation to help hospitals monitor complex patients. He highlights tools like Sepsis DART, which enable earlier detection and response by embedding hospital-specific protocols directly into workflows. Brian also underscores that AI in healthcare must be validated, structured, and carefully implemented, not left to unproven models making clinical decisions. Tune in to learn how hospitals can better leverage data to improve patient care in a thoughtful, reliable way. Resources: Connect with and follow Brian Tufts on LinkedIn. Follow Ambient Clinical Technologies on LinkedIn and explore their website here.

The future of medtech is built by the people who keep moving ideas from concept to care. In this episode, Tom Salemi, editorial leader, podcast host, and longtime medtech community builder behind DeviceTalks, shares how his path from community journalism eventually led him into healthcare reporting, medical devices, conferences, and podcasting. He reflects on discovering purpose in serving industry communities and launching DeviceTalks Weekly during the pandemic to keep conversations going when in-person events stopped. Tom also discusses the importance of continuing to move forward during career pivots and uncertain moments that require people to bet on themselves. He explains why DeviceTalks focuses on the people behind medical innovation and shares his excitement about advances in neuromodulation, stroke care, clot removal, and surgical robotics. Tune in to hear how community, persistence, and purposeful storytelling continue to move medtech forward. Resources: Connect with and follow Tom Salemi on LinkedIn. Explore the Device Talks website!

Bridging the gaps in care through secure communication.  In this episode, Therasa Bell, President and Co-founder of Kno2, talks about connecting the entire continuum of healthcare providers, including overlooked groups such as post-acute and behavioral health. She discusses building a national healthcare infrastructure and developing a Trust Accord that goes beyond baseline regulatory requirements. Finally, Therasa explains their provider's first business model, designed to ensure that the last stop for care is protected and integrated. This episode explores the mission of democratizing healthcare communication by building a secure and scalable national infrastructure rooted in a unique trust model.  Tune in to break down the barriers of healthcare communication!  Resources: Connect with and follow Therasa Bell on LinkedIn.  Follow No.2 on LinkedIn and explore their Website.  Visit the Outcomes Rocket website for more insights. 

Navigating SSI and SSDI benefits is often overwhelming, time-consuming, and difficult to manage, especially for individuals already dealing with health, financial, and life challenges. In this episode, Lauren Fusco, Director of Partnerships at Mindset Care, shares how Mindset Care is addressing these barriers with end-to-end, person-centered support that guides individuals through every step of the process. By combining technology with human expertise, Mindset helps streamline applications, improve approval outcomes, and reduce the burden on individuals and care teams alike. Through partnerships with providers, payers, and community organizations, they're turning disability benefits into a critical gateway for broader care, stability, and improved quality of life. Tune in to hear how a more human, connected, and tech-enabled approach is helping people access the benefits they deserve! Resources: Connect with and follow Lauren Fusco on ⁠LinkedIn⁠. Follow Mindset on ⁠LinkedIn⁠ and explore their ⁠website⁠.

Strong medtech innovation is not just about building great technology. It is about solving a real market problem, proving product-market fit, and creating a path to sustainable growth. In this episode, Darcy Bachert, CEO at Prolucid Technologies, joins Saul Marquez at the MedTech Innovator Radar Forum to discuss how medtech companies can bring promising technologies to market. Darcy shares how Prolucid supports organizations across the medical and nuclear sectors, with a strong emphasis on imaging and diagnostics. He reflects on the strength of the MedTech Innovator ecosystem and the momentum of companies progressing through the program with impactful innovations. Darcy also explains that today's funding environment demands more than IP and regulatory progress; investors want real-world, market-ready, and monetizable solutions. Tune in and learn why medtech companies need to stay close to customers while building technologies that can truly succeed. Resources: Connect with and follow Darcy Bachert on LinkedIn. Follow Prolucid Technologies on LinkedIn and explore their website here.

What if the real power of AI in healthcare isn't the technology itself, but how we apply it responsibly and intentionally? In this episode, Ajoy Ranga, Chief Digital Officer of Healthcare at UST Global, and Ashok Chennuru, Chief Data & Digital AI Transformation Officer at the Digital Platforms and Artificial Intelligence Office at Elevance Health/Carelon, discuss how their partnership between UST and Elevance Health is leveraging AI, data, and digital transformation to improve healthcare outcomes and consumer experience. They emphasize that scaling AI responsibly requires strong governance, human oversight, and a clear stance against using AI to deny care. Both highlight that high-quality, actionable data is foundational, but must be practical, cost-effective, and usable even when imperfect. Ultimately, they stress that success in healthcare innovation comes from starting with user experience, rapidly prototyping solutions, and fostering a mindset of continuous learning and experimentation. Tune in to hear how Elevance Health and UST are balancing innovation with responsibility to unlock AI's true potential in healthcare! Resources: Connect with and follow Ajoy Ranga on LinkedIn. Follow UST Global on LinkedIn and visit their website! Connect with and follow Ashok Chennuru on LinkedIn. Follow Elevance Health on LinkedIn and visit their website!

Healthcare innovation is at its best when it takes on hard problems with curiosity, humility, and a clear-eyed focus on impact. In this episode, Betsabeh Madani-Hermann, Global Head of Research at Philips, shares how complexity drives her passion for healthcare innovation. As the first female head of research in the company's 135-year history, she leads breakthrough technologies and global partnerships to simplify care and scale impact. She explains how Philips' innovation DNA helps move ideas from early exploration to real-world application. Betsabeh also highlights the use of pre-mortems to anticipate risks and emphasizes that the future of healthcare will be shaped by more than AI, including robotics, imaging, and human curiosity. Tune in and learn why the best innovations come from staying curious, solving difficult problems, and preparing honestly for what could go wrong.  Resources: Connect with and follow Betsabeh Madani-Hermann on LinkedIn. Follow Philips on LinkedIn and explore their website!

Virtual care is no longer just about access. It is now becoming the infrastructure layer that helps health systems reduce fragmentation, strengthen workplace safety, and scale digital care more intelligently. In this episode, Tammy Cress, Senior Vice President of Clinical Solutions and Innovation at Teladoc Health, discusses how health systems can move beyond fragmented telehealth strategies and start building more sustainable, integrated models of digital care. She explains how Teladoc is layering responsible AI onto its virtual care infrastructure through its Clarity solution, which helps sense, synthesize, and route the right information to the right care team member at the right time. Tammy also shares why workplace safety is one of the most urgent and practical use cases for these tools, how fragmented digital investments continue to drain staff and budgets, and why strategy, governance, and thoughtful alignment matter more than ever as organizations move from pilots to scalable transformation. Tune in and learn how health systems can rethink virtual care and AI adoption in ways that are more proactive, sustainable, and grounded in what truly matters! Resources: Connect with Tammy Cress on LinkedIn. Follow Teladoc Health on LinkedIn and visit their website!

Healthcare organizations cannot afford to chase every new technology trend without first building the foundation to make those tools effective, scalable, and financially sustainable. In this episode, Jeff Thomas, Senior Vice President and Chief Technology Officer at Sentara Health, discusses how his team is approaching cloud transformation, AI readiness, and cost management across a vertically integrated payer-provider organization. He explains why technology decisions must ultimately support better care delivery, how tech debt continues to slow innovation, and why data accessibility is the real prerequisite for meaningful AI adoption. Jeff also shares how Sentara has reduced system sprawl, flattened infrastructure costs while growing, and built a more resilient technology environment that supports both operational efficiency and clinician presence. He closes by emphasizing a point many leaders overlook: no technology transformation succeeds without strong change management. Tune in and learn how healthcare leaders can build a smarter, more disciplined path to innovation without losing sight of the people they serve! Resources: Connect with and follow Jeff Thomas on LinkedIn. Follow Sentarah Health on LinkedIn and visit their website!

Some of the most meaningful healthcare innovations start with a deeply personal problem and the determination to make care more dignified. In this episode, Alli Truttmann, founder and CEO of Wicked Technologies, shares how a personal caregiving experience led her to pivot from lifestyle products into medical device innovation. Inspired by her grandmother's end-of-life journey, she identified critical gaps in incontinence care and set out to create solutions that improve dignity, sleep quality, and caregiver awareness. She discusses the company's evolution into healthcare, highlighting the Wicked Smart Pad, which detects small amounts of moisture and alerts caregivers in senior living environments. Alli also reflects on her experience with MedTech Innovator and how its network and support have helped shape her journey as a first-time device founder. Tune in to learn how personal experience, smart product design, and the right medtech network can help bring more dignity and innovation to care. Resources: Connect with and follow Alli Truttmann on LinkedIn. Follow Wicked Technologies on LinkedIn and explore their website here.

In pharma, the brands that win don't wait for the market to define them. They define themselves through clear, early, and evolving positioning. In this episode, Lumanity's Natalie Thovmasian (Vice President) and Liv Yates (Managing Consultant) make the case that brand positioning isn't a launch checkbox; it's a strategic driver across the entire product lifecycle. Their core argument: shape positioning early, before clinical data lands, by anchoring a bold vision in a target product profile, real customer needs, and where the market is heading next. Natalie and Liv unpack why strong positioning works as a mental shortcut for buyers, demanding clarity, differentiation, and emotional resonance to cut through the noise of a data-saturated category. And because markets shift, positioning has to be revisited and refined continuously to stay relevant, consistent, and commercially sharp. A few things you'll take away: Why positioning belongs in early development, not just launch planning How a target product profile anchors a bold, differentiated vision What separates positioning that resonates from positioning that gets ignored How to evolve positioning as the clinical and competitive landscape shifts If you're building or scaling a pharma brand, this conversation is essential listening. Resources: Connect with and follow Natalie Thovmasian on LinkedIn. Connect with and follow Liv Yates on LinkedIn. Learn more about this series we're doing with Lumanity here: https://lumanity.com/commercialization-podcasts/

Specialty care remains one of the biggest black boxes in healthcare, creating delays, unnecessary referrals, and major frustration for both patients and primary care providers. In this episode, Reza Sanai, co-CEO and co-founder of PicassoMD, discusses how his team is helping primary care providers access specialist expertise in near-real time while also improving the referral process when specialty care is truly needed. He explains why specialty access often breaks down at the point of care, how fragmented provider data makes navigation more difficult, and why better coordination between primary care and specialists can reduce unnecessary ER visits, improve triage, and speed access to the right care. Reza also shares how PicassoMD is supporting rural and underserved communities, why visibility into the patient journey matters so much, and how thoughtful partnerships are essential to making innovation work in real healthcare settings. Tune in and learn how smarter specialist access could help close one of healthcare's most persistent care coordination gaps! Resources: ● Connect with and follow Reza Sanai on LinkedIn or reach out via email. ● Follow PicassoMD on LinkedIn and visit their website!

Unified enterprise systems are no longer back-office upgrades in behavioral health. They are essential infrastructure for access, workforce stability, and financial resilience. In this episode, Tasneem Sanwarwalla, Director, Healthcare Presales at Workday, explains why behavioral health organizations need a unified platform that connects HR, finance, and operations in real time. She highlights how fragmented systems contribute to burnout, limit visibility, and force leaders to rely on outdated data for critical decisions. Tasneem shares how modern platforms enable better workforce planning, scenario modeling, and early detection of staff strain while aligning staffing, care delivery, and financial performance. She also discusses how AI can reduce administrative burden by automating repetitive tasks and allowing clinicians and leaders to focus more on people than paperwork. Tune in and learn how unified systems and thoughtfully applied AI can help behavioral health organizations scale access, support staff, and make better decisions. Resources: Connect with and follow Tasneem Sanwarwalla on LinkedIn. Learn more about Workday on LinkedIn and explore their website here.

Healthcare payments are still far too fragmented, creating friction for both patients and providers at one of the most important moments in the care journey. In this episode, Katie Whalen, Head of Strategic Partnerships for Merchant Solutions at Fiserv, discusses how Clover PracticePay is helping modernize payment workflows for small and mid-sized healthcare providers. She explains why healthcare remains underserved when it comes to efficient payment infrastructure, how disconnected systems create unnecessary back-office work, and why a better payment experience can also improve transparency, cash flow, and patient satisfaction. Katie also shares how Fiserv is bringing lessons from retail, restaurants, and other service industries into healthcare, using connected payment tools, claims reconciliation, and smarter patient-facing technology to reduce friction across the entire process. Tune in and learn how better payment experiences could become a powerful driver of transformation in healthcare! Resources: Connect with and follow Katie Whalen on LinkedIn. Follow Fiserve on LinkedIn and visit their website!

A breakthrough idea isn't enough in medtech; it takes the right technical partner to navigate software, regulation, and the path to market. In this episode, Chris Kennedy, Vice President of Partnerships at Prolucid Technologies, explains how the company helps medtech innovators transform complex ideas into market-ready products through specialized software engineering. He outlines Prolucid's work across device software, software-as-a-medical-device, cloud applications, and FDA-regulated development. Chris highlights how they support founders in navigating challenges like design controls, cybersecurity, quality systems, and regulatory readiness. He also shares insights from MedTech Innovator, emphasizing the value of coachability and the growing role of AI as a force multiplier to help small teams scale efficiently. Tune in to learn how medtech companies can build smarter, move faster, and use the right partnerships and tools to scale innovation more effectively. Resources:Connect with and follow Chris Kennedy on LinkedIn.Follow Prolucid Technologies on LinkedIn and explore their website here.

Provider data may sit behind the scenes, but when it is fragmented or outdated, it creates friction across the entire healthcare system. In this episode, Sarah Ahmad, CEO of CAQH, shares how three decades of experience across payers, care delivery, data, and innovation prepared her to lead a critical healthcare data infrastructure organization. She explains how CAQH supports healthcare administration through provider and member data, enabling smoother care delivery and more accurate reimbursement. Sarah also discusses CAQH's transition to a for-profit model owned by 12 health plans, highlighting how it strengthens the mission while enabling growth and innovation. She reflects on how career setbacks shaped her leadership and outlines a vision for giving providers greater control over their data. Tune in to learn how better provider data management can reduce friction, improve efficiency, and help build a more connected healthcare ecosystem. Resources: Connect with and follow Sarah Ahmad on LinkedIn. Follow CAQH on LinkedIn and explore their website here.

Getting mental health care is not only about having enough clinicians. It is also about having systems that help people get in the door, get treated, and stay on track without delays. In this episode, Dominik Middelmann, co-founder and CEO of mdhub, discusses how everyday operational issues can slow access to behavioral health care. He explains how missed calls, excessive paperwork, disconnected systems, and billing issues can get in the way of helping people, even when clinics have open appointments. Dominik shares how mdhub was built to bring many of these tasks together into one system, using AI to support scheduling, documentation, and payment workflows. He also explains why trust matters when using AI in mental health care, especially regarding privacy, security, and reliability, and offers practical advice for organizations trying new AI tools. Tune in to learn how better systems and carefully designed AI can make mental health care easier to access and deliver. Resources: Connect with and follow Dominik Middelmann on LinkedIn. Follow mdhub on LinkedIn and explore their website here.

What if the future of sales means customers decide to buy before they ever speak to you? In this episode, Charles Gaudet, CEO of Predictable Profits, discusses how companies can achieve predictable growth rather than chasing unsustainable rapid expansion. He explains how the modern AI-driven buyer's journey is changing sales, with customers increasingly making decisions before speaking with a salesperson. Charles emphasizes the importance of clearly defining your ideal customer, communicating a unique value proposition, and building systems to create, capture, and nurture demand. He also highlights a growth framework, optimize, systematize, and innovate, and stresses the value of mentors and data-driven decision-making for entrepreneurs. Tune in to learn how businesses can adapt to an AI-driven buyer's journey and build systems that create predictable, scalable growth! Resources: Connect with and follow Charles Gaudet on LinkedIn and visit his website! Follow Predictable Profits on LinkedIn and discover their website!

What if patients could use AI to successfully challenge insurance denials and regain access to the care they need? In this episode, Zach Veigulis, Co-Founder & Chief AI Officer at Claimable Inc., discusses how his company uses AI to help patients appeal denied medical insurance claims and regain access to care. Drawing on his experience as the former chief data scientist at the U.S. Department of Veterans Affairs innovation center, Veigulis explains that while billions of medical claims are processed each year, a significant portion are denied and almost none are appealed. Claimable addresses this gap by enabling patients and healthcare organizations to quickly generate evidence-based appeal letters that incorporate medical history, clinical guidelines, and legal protections, achieving about an 80% success rate in some conditions. By empowering patients to exercise their legal right to appeal and involving employers or regulators when appropriate, the platform aims to reduce care abandonment, improve access to treatment, and alleviate administrative burdens on physicians. Tune in to hear how Claimable is empowering patients, reducing physicians' administrative burden, and helping more people get the treatment they deserve! Resources: Connect with and follow Zach Veigulis on LinkedIn. Follow Claimable on LinkedIn and explore their website!

Compliance works better when documentation supports care in real time instead of becoming a burden after the fact. In this episode, Paige Dustmann and Derek Staub discuss how fraud, waste, and abuse pressures are reshaping behavioral health compliance for providers, payers, and managed care organizations. Paige explains how Monolith Health helps teams capture services, assessments, and treatment planning in real time, reducing paperwork and improving audit readiness. Derek highlights how changing regulations, random audits, and documentation gaps can put even well-intentioned providers at risk, emphasizing the need for stronger systems and clearer communication with MCOs. Together, they explore how better workflows, state-aligned lesson plans, and proactive compliance tools can protect organizations while ensuring clients receive care that meets their real needs. Tune in and learn how better documentation, stronger compliance systems, and clearer payer-provider communication can reduce risk and improve behavioral health care delivery! Resources: Learn more about Monolith Health on their LinkedIn and visit their website here.

Connectivity becomes transformational in healthcare when it helps providers extend their expertise, close access gaps, and support care beyond the hospital walls. In this episode, Robin Goldsmith, Practice Leader for Healthcare and Life Sciences at Verizon Business, shares why connectivity is no longer just infrastructure. It is becoming a strategic foundation for healthcare delivery. Drawing on nearly two decades in the space, Robin explains how the pandemic exposed major gaps in access for patients without reliable devices or networks, and why that moment clarified the role telecommunications can play in healthcare transformation. He discusses the growing pressure on providers to improve patient and clinician experience while managing thin margins, workforce shortages, and rising demand for more distributed care. Robin also highlights how stronger network infrastructure, better partnerships, and new models for rural health, remote monitoring, and even robotic surgery can help health systems expand access and move care closer to patients. Tune in to learn how connectivity is helping healthcare become more responsive, more distributed, and more equitable. Resources: Connect with and follow Robin Goldsmith on LinkedIn! Follow Verizon Business on LinkedIn and explore their website! Listen to the Healthcare of Air by Verizon here.

In healthcare innovation, capital alone is not enough. Real scale happens when strong solutions are matched with the right partnerships, a clear path to profitability, and disciplined execution. In this episode, Peter Micca, Managing Partner at Caduceus Capital, shares how his transition from building Deloitte's digital health technology practice to leading a healthcare investment firm shaped his perspective on scaling businesses. He explains why Caduceus Capital is creating more than a fund by combining capital with go-to-market support, partnerships, and direct access to healthcare stakeholders. Peter outlines what sets companies apart in a more selective investment landscape, emphasizing the need for clear ROI, scalability, and a path to profitability. He also highlights the healthcare innovations that excite him most, particularly those that empower physicians, expand access, and lower costs. Tune in to learn why the future of healthcare innovation belongs to companies that pair strong technology with practical value, smart partnerships, and measurable outcomes. Resources: Connect with and follow Peter Micca on LinkedIn! Follow Caduceus Capital Partners on LinkedIn and explore their website!

Operational efficiency in ASCs improves fastest when manufacturers and distributors align on standardization, supply reliability, and hands-on implementation support. In this episode, Tracy McQuay of Medtronic and Kevin Humphrey and Emily Barnhart of Cardinal Health discuss how their long-standing collaboration helps ambulatory surgery centers reduce complexity while maintaining clinical quality. Emily explains Cardinal's Performance Plus™ program and how joint planning, KPI scorecards, and added inventory strengthen service across Medtronic's product lines. Kevin shares how ASC-focused teams support new center builds, optimize layouts, and drive savings through purchasing reviews and vendor consolidation. Tracy highlights a “not a transaction” kickoff model, capital-light tech integration, and examples like rapid suture conversions and Microstream™ capnography standardization to simplify supply chains and relieve cost pressure. Tune in to learn how tighter collaboration between suppliers and distributors can make ASC operations simpler, more resilient, and more cost-effective. Resources: Connect with and follow Tracy McQuay on LinkedIn. Follow Medtronic on LinkedIn and discover their website! Follow and connect with Kevin Humphrey on LinkedIn. Follow and connect with Emily Barnhart on LinkedIn. Follow Cardinal Health on LinkedIn and discover their website!

Healthcare interoperability only works when patient data is not just accessible, but trustworthy, contextualized, and actionable. In this episode, Abhi Sindhwani, Chief Growth Officer at Particle Health, shares how his own experience coordinating care for his mother after a stroke exposed the painful reality of fragmented records across health systems and state lines. He explains why interoperability is still broken, why simply giving patients access to raw data is not enough, and why healthcare organizations need validated, enriched, and structured information they can actually use. Abhi also discusses how Particle Health helps care teams access longitudinal patient records, receive meaningful alerts, and use AI-generated discharge summaries to reduce friction, improve trust, and help clinicians work at the top of their license. He highlights the importance of portability, the risks of information blocking, and the need to refocus the system around the patient. Tune in to learn how better data flow can create better care experiences for patients, providers, and the broader healthcare ecosystem.  Resources: Connect with and follow Abhi Sindhwani on LinkedIn. Follow Particle Health on LinkedIn and explore their website!

Application decommissioning only creates lasting value when health systems treat it as a long-term operating discipline rather than a one-time IT cleanup effort. In this episode, Jason Rose, CEO and Board Member of Clearsense, explains why application decommissioning has become one of the most important financial strategies for health systems facing margin pressure, rising costs, and growing demands for innovation. He shares that many organizations are carrying bloated application stacks filled with redundant, legacy, and “zombie” systems created by mergers, EHR rollouts, cloud migrations, and years of technical debt. Jason also discusses how Clearsense and Trinity Health built a programmatic approach to application rationalization that has already removed hundreds of applications and is approaching $100 million in software licensing cost savings. By combining governance, procurement planning, data extraction, curation, and decommissioning into an “assembly line” model, organizations can move faster, reduce risk, and create permanent savings that fund future priorities. Tune in to hear why application rationalization is no longer optional, and how health systems can turn it into a repeatable strategy for cost optimization and operational transformation. Resources: Connect with and follow Jason Rose on LinkedIn. Follow Clearsense on LinkedIn and explore their website!

AI-driven scribe solutions are freeing doctors to focus on patient care. Unburdening physicians through AI documentation. In this episode, Pat Williams, CEO and Co-Founder at iScribeHealth, talks about making EHRs easier to navigate for high-volume specialty physicians. He discusses transitioning from a network of human scribes to a high-accuracy AI model that leverages a decade of market data. He also explains how real-time AI can coach providers to adhere to managed care rules and prevent claim denials at the front end. This episode focuses on removing the administrative boat anchor so doctors can focus on patients and their families.  Tune in to recapture your time and focus! Resources: Connect with and follow Pat Williams on LinkedIn. Follow iScribeHealth on LinkedIn and explore their Website! Listen to the Truly Integrated podcast.

Recovery outcomes improve when support is continuous, trust-based, and built around human connection rather than episodic treatment alone. In this episode, Chris Thompson, founder and CEO of Sober Sidekick, shares how his personal experience with addiction inspired him to build a platform focused on reducing isolation and providing real-time support. He explains why relapse, overdose, and crises often occur outside traditional care settings, where support is limited. The platform addresses this gap through peer support, behavioral signals, and care navigation to engage people when it matters most. Chris also critiques traditional treatment incentives and emphasizes the need for a more empathetic, proactive, and trust-based approach to long-term recovery. Tune in and learn how always-on, empathy-driven support can help people sustain recovery and rethink how addiction care is delivered! Resources: Connect with and follow Chris Thomson on LinkedIn. Learn more about Sober Sidekick by Empathy Health Tech on their LinkedIn and explore their website.

Healthcare resilience depends on more than cybersecurity alone; it requires a broader view of risk, readiness, and the ability to act before disruption spreads. In this episode, Ed Gaudet, CEO and founder of Censinet, returns to discuss the growing momentum in healthcare risk, governance, and AI. He explains how the industry has moved from early curiosity about AI to a focus on practical implementation, measurable value, and real outcomes. Ed shares Censinet's latest work in benchmarking cybersecurity and AI governance maturity, along with its expansion into systemic risk to strengthen organizational resiliency. He also highlights the company's GRC AI vision, including agentic capabilities designed to move healthcare organizations from passive documentation to more actionable, connected governance. Tune in to learn how healthcare leaders can think more broadly about resiliency, embrace AI with intention, and build systems that are better prepared for disruption.  Resources: Connect with and follow Ed Gaudet on LinkedIn. Follow Censinet on LinkedIn and explore their website! Listen to Risk Never Sleeps Podcast here. 

Clinical decision support only works when it fits naturally into the workflow and helps clinicians act without adding more friction. In this episode, Bo Bartholomew, CEO and chairman of EvidenceCare, shares how his experience as a hospital administrator shaped his focus on improving care and clinical operations. He explains how EvidenceCare embeds insights and decision support directly into the electronic health record, replacing manual processes with workflow-friendly automation. Bo discusses how the platform supports clinical, care management, and financial leaders by improving documentation, reducing administrative burden, and enabling better decisions at the point of care. He also emphasizes that real value in AI comes from solving clear problems without disrupting security or clinical workflows. Tune in to learn how smarter clinical decision support can give providers more time, improve operational efficiency, and create meaningful value for hospitals. Resources: Connect with and follow Bo Bartholomew on LinkedIn! Follow EvidenceCare on LinkedIn and explore their website! Email Bo Bartholomew: bo.bartholomew@evidence.care

What if the biggest barrier to better behavioral health outcomes isn't access to data, but how carefully we protect it? In this episode, Helen Oscislawski, a healthcare data privacy and interoperability attorney, explains that behavioral health and substance use data require stricter privacy protections due to their sensitivity and history of misuse, and are governed by laws such as 42 CFR Part 2. She highlights how modern interoperability and AI create new opportunities to share data more precisely, but also introduce greater legal and ethical risks. Updated regulations now allow more flexible data sharing to improve care coordination, while introducing stronger enforcement and penalties for non-compliance. She emphasizes that success depends on “privacy by design,” strong governance, and a deep understanding of consent frameworks to preserve patient trust. Tune in to learn how smarter consent, stronger privacy frameworks, and better governance can unlock safer, more effective data sharing in behavioral health! Resources: Connect with and follow Helen Oscislawski on LinkedIn. Follow Attorneys Oscislawski LLC on LinkedIn and visit their website. Check out the Legal HIE website. 

Better cardiovascular care starts with better visibility, and too often, the right insights arrive too late. In this episode, Marc Zemel, CEO of Retia Medical, shares the personal story that led him from engineering into medtech after losing his father to sudden cardiac arrest. He explains how Retia is rethinking cardiovascular monitoring by moving beyond bedside hardware into software-driven, distributed intelligence that leverages data hospitals already collect. Marc discusses the recent FDA clearance of Argos Infinity, Retia's cardiovascular intelligence software platform, and how it expands access to advanced hemodynamic insight across operating rooms, ICUs, and tele-ICU environments. He also highlights why traditional monitoring models have been too limited, how earlier detection can reduce costly delays in care, and why hospitals now need technologies that help clinicians do more with fewer resources. Tune in to learn how distributed cardiovascular intelligence could help clinicians detect deterioration earlier, improve outcomes, and reshape how critical care decisions are made! Resources: Connect with and follow Marc Zemel on LinkedIn. Follow Retia Medical on LinkedIn and explore their website! Read more about Argos Infinity and Retia's recent FDA clearance here.

What if the biggest problem in healthcare tech isn't the tech at all, but the data behind it? In this episode, Megan Schmidt, President and CEO of Madaket Health, and Nicole Berryman, SVP of Growth and Partnerships at Verisys, expose how healthcare's provider data problem stems from poor data quality, not a lack of technology. The industry's pursuit of a single “golden record” is misguided, as provider data is constantly changing and must be continuously monitored and refreshed. A data-first approach, focused on clean, validated, and actively managed data, is essential before applying technology. By partnering across credentialing, monitoring, and enrollment, organizations can create a more accurate, efficient, and proactive data ecosystem. Tune in to hear why chasing the “golden record” may be holding healthcare back, and what a true data-first strategy looks like in practice! Resources: Connect with and follow Megan Schmidt on LinkedIn. Follow Madaket Health on LinkedIn and explore their website! Connect with and follow Nicole Berryman on LinkedIn. Follow Verisys on LinkedIn and explore their website!

Mental health care works better when access is timely, care is coordinated, and patients receive the right support before their needs escalate. In this episode, Lindsay Arnold Sugden, CEO of SOL Mental Health, joins Saul Marquez to discuss what it takes to build a mental health organization centered on access, collaboration, and clinical excellence. Lindsay shares how SOL Mental Health serves as a front door to care through a broad outpatient model that supports adults, children, adolescents, and couples, both in person and virtually. She explains why untreated behavioral health conditions drive major downstream medical costs, why primary care clinicians need stronger behavioral health partners, and why patient education is essential when people do not know what kind of help they need. Lindsay also highlights SOL's W-2 employment model, weekly supervision structure, and commitment to building a more connected, less fragmented care experience for patients and providers alike. Tune in to learn how thoughtful mental health care delivery can improve patient outcomes, strengthen provider partnerships, and reduce avoidable costs across the healthcare system. Resources: Connect with and follow Lindsay Arnold Sugden on LinkedIn. Follow  SOL Mental Health on LinkedIn and discover their website. Connect with SOL Mental Health on Facebook. 

Behavioral addictions like gambling are real behavioral health conditions, not character flaws, and they can hide in plain sight. In this episode, Davina Mena, Tribal Liaison for the Arizona Division of Problem Gambling, explains how behavioral addictions work and why gambling is often misunderstood, including how it can rewire the brain's reward system much like substance use disorders. She describes how gambling addiction can surface at work through distraction, missed time, stress, and financial pressure, even when individuals appear high-functioning. Davina offers practical guidance for families and individuals, emphasizing empathy, healthy boundaries, honest self-checks, and awareness of local resources. She also urges providers to integrate brief screening questions into routine care and discusses the unique realities for tribal communities, where casinos support economic sovereignty while still posing risks that deserve proactive attention. Tune in to better understand behavioral addictions, reduce stigma, and learn concrete ways families, providers, and communities can respond. Resources: Connect with and follow Davina Mena on LinkedIn. Follow the Arizona Department of Gaming on LinkedIn.  Learn more about the Arizona Department of Gaming's Problem Gambling Division on their website. Take the Problem Gambling Self-screening Quiz here. If someone you know is struggling with a gambling addiction, call 1-800-NEXT-STEP or the national helpline at 1-800-GAMBLER for confidential support.

AI in healthcare only works when it is built for real workflows, real systems, and real change management. In this episode, Ganesh Padmanabhan, Founder and CEO of Autonomize AI, joins Saul Marquez to unpack what it really takes to deploy AI in healthcare operations at scale. Ganesh shares why many point solutions create islands of efficiency instead of fixing end-to-end processes, and why prompting an LLM is the easy part compared to building production-ready AI that integrates into enterprise systems, meets compliance requirements, and earns clinical trust. He also offers a practical playbook for implementation: anticipate the trust gap, design for behavior change, and treat deployment as a true team sport across tech, clinical, ops, and compliance. Tune in to learn how to move beyond AI hype and build operational AI that delivers measurable value in healthcare! Resources: Connect with and follow Ganesh Padmanabhan on LinkedIn. Follow  Autonomize AI on LinkedIn and discover their website. Check out Ganesh's podcast,  Stories in AI.

In this episode, Saul is joined by Mariya Filipova, CEO at Proclaim, a renowned healthcare executive, investor, and now Course Director at Harvard School of Dental Medicine. The conversation centers on the concept of Care Convergence, a vital shift in healthcare delivery that moves away from traditional, siloed treatment toward a "whole-person" approach.  Mariya explains that the current healthcare system is often hampered by quarterly financial cycles and fragmented clinician training, which fail to account for the interconnected nature of the human body. She emphasizes that true systemic change begins with education, leading her to co-design a first-of-its-kind program at Harvard. This curriculum is specifically built to connect clinicians and innovators with the business, technology, and cross-disciplinary skills necessary to lead the next generation of integrated care delivery. Tune in to discover how bridging the gap between clinical practice and business strategy can dismantle healthcare silos and finally put the whole patient at the center of the system. Resources: Register for the webinar here:  https://bit.ly/4uj014j Apply now to the Convergent Leadership: Bridging Clinical Care, Business, and Technology: https://web.cvent.com/event/746b6bcb-1d12-4082-9c8c-c68c8b9e85fb/register Connect with and follow Mariya Filipova on LinkedIn. Follow Harvard School of Dental Medicine on LinkedIn. Explore the Harvard School of Dental Medicine Website. Follow Proclaim on LinkedIn. Explore the Proclaim Website.

Stability and early mental health care are the biggest levers for improving outcomes for kids impacted by foster care. In this episode, Michelle Turner, founder and CEO of Here Now Health, shares how her experience as a foster parent revealed critical gaps in mental healthcare access for children and young adults in the child welfare system. She explains how placement instability, case manager turnover, and reliance on crisis care undermine long-term stability and permanency. Michelle explores why foster youth drive significantly higher Medicaid spending due to emergency interventions rather than preventive care, and how virtual, trauma-informed therapy that follows the child can improve outcomes. She closes with insights on caregiver support and how Medicaid and policy can be better leveraged as preventive tools designed specifically for foster youth. Tune in and learn how targeted, trauma-informed virtual care can prevent crisis, stabilize families, and transform outcomes for foster youth! Resources: Connect with and follow Michelle Turner on LinkedIn. Learn more about Here Now Health on their LinkedIn and explore their website.

In this episode, Amir Syed, President of BRSi, shares insights on revenue cycle management, the impact of AI in healthcare, and strategies for healthcare leaders to stay ahead in the evolving landscape. Discover practical tips on process improvement, predictive analytics, and how to leverage technology effectively.AI is accelerating claim denials and revenue cycle challenges. Healthcare providers must focus on process optimization before investing in AI. Predictive analytics can prevent denials by identifying problem areas early.Resources: - ⁠BRSi Website ⁠- ⁠Aamir Syed LinkedIn⁠

Healthcare innovation doesn't fail for lack of ideas; it fails when execution, people, and focus aren't aligned. In this episode, Sabrina Runbeck, fractional COO and CSO, and co-founder of PulsePoint Path, discusses building a collaborative execution model that connects early-stage health tech startups, clinicians, and investors. She explains why moving beyond passive referral-based growth is essential for scaling companies with clarity and real ROI. Sabrina breaks down how startups often miss critical go-to-market fundamentals, including a true client-acquisition strategy and accountable leadership. Drawing from her background in cardiothoracic surgery, she shares how clinicians can transition into scalable advisory, executive, and investor roles to create one-to-many impact. Tune in to learn how disciplined focus, the right people, and intentional collaboration can turn promising healthcare innovation into sustainable growth! Resources: Connect with and follow Sabrina Runbeck on LinkedIn. Follow PulsePoint Path on LinkedIn and explore their website! Submit your Health Tech Impact Awards nomination here!

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com Effective value-based care depends on tight care coordination, clinician trust, and financial alignment that prevents avoidable hospitalizations. In this episode, three healthcare leaders discuss why proactive kidney care depends on early identification and ongoing patient education, long before dialysis decisions become urgent. Colette Boroch, Director of Clinical Services at PRINE Health, explains how early screening, repeated education, and removing barriers like transportation help prevent patients from “crashing” into the hospital. Kathryn Anderton, Vice President of Clinical Operations at ThoroughCare, shares how care management platforms reduce documentation burden, standardize workflows, and free clinicians to focus on patients, while Jonathan Goldstein, Chief Financial Officer at PRINE Health, outlines how care coordination lowers avoidable utilization, improves quality metrics, and supports shared savings. Together, they explore provider buy-in, fragmented data, AI-enabled scalability, and why value-based care must be treated as a strategic asset. Tune in and learn how clinical care, technology, and finance must work together to successfully scale value-based care. Resources Connect with and follow Colette Boroch on LinkedIn. Follow PRINE Health on LinkedIn and discover their website! Follow and connect with Kathryn Anderton on LinkedIn. Learn more about ThoroughCare on LinkedIn and explore their website. Listen to Kathryn's previous interview on the podcast here. Email Kathryn directly here.

Patient-centered design is not a nice-to-have in healthcare. It is the key to access, trust, and better outcomes. In this episode, Dr. Justin Coffey, Chief Medical Officer at WorkIt Health, discusses how designing treatment around lived experience can transform substance use care. He explains the philosophy of patients as designers, why immediate access matters in moments of readiness, and how whole-person care better reflects the realities of recovery. The conversation highlights how digital care can reduce stigma, improve engagement, and reach underserved populations, including rural patients and pregnant individuals. Dr. Coffey shares practical examples of how technology, team-based care, and thoughtful design remove barriers while maintaining human connection and explores the future role of AI in supporting care delivery and patient empowerment. Tune in and learn how patient-designed digital care can create more accessible, humane, and effective treatment. Resources: Connect with and follow Dr. Justin Coffey on LinkedIn. Follow Workit Health on LinkedIn and explore their website.

Virtual reality can remove the biggest barriers to evidence-based mental health treatment by making exposure therapy affordable, scalable, and accessible anywhere. In this episode, Adam Hutchinson, founder of oVRcome, discusses how lived experience with social anxiety and a background in technology led him to build a VR platform that expands access to exposure therapy worldwide. He explains why traditional exposure therapy is difficult, costly, and impractical for many conditions, and how VR “tricks the brain” to safely replicate real-world triggers without physical constraints. Adam explores the clinical value of immersive, filmed VR environments, the emerging role of generative AI in personalizing treatment, and the importance of maintaining realism for effective outcomes. He also shares insights from scaling a global startup from New Zealand, highlights use cases across self-help, clinicians, schools, payers, and health systems, and emphasizes the role of caregivers in successful treatment journeys. Tune in and discover how immersive technology is revolutionizing anxiety care, lowering costs, and increasing access to proven mental health treatments worldwide! Resources: Connect with and follow Adam Hutchinson on ⁠LinkedIn⁠. Follow oVRcome on ⁠LinkedIn⁠ and explore their ⁠website⁠. 

The most effective way to drive change in healthcare is to focus on what remains constant: serving patients. In this episode, sponsored by Amgen. Leandro Boer, Vice President of US Medical and General Medicines at Amgen, discusses how the company is reimagining care delivery to enhance access and outcomes, particularly for underserved populations. He explains how precision medicine, multi-omics, and advanced data use are driving innovation and preventing “data waste,” while Amgen invests heavily in R&D, including a $600 million Innovation and Discovery Science Center. Leandro highlights the role of technology in accelerating clinical trials through machine learning and anticipates three major shifts within the next five years: faster drug development, reduced administrative burden through the use of AI, and improved patient identification via care pathway automation. He also highlights Amgen's goal to reduce cardiovascular events by 50% by 2030, the importance of diverse clinical representation through the RISE initiative, and the company's commitment to employee well-being as the foundation for improved patient care. Tune in and learn how innovation, equity, and purpose-driven leadership are transforming the future of healthcare! Resources: Connect with and follow Leandro Boer on LinkedIn. Follow Amgen on LinkedIn and explore their website.