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This week, Shawn Wilkie and Dr. Ivan Zak talk with Mark Hines from baxtr about how veterinary clinics can use technology to streamline their operations and improve access to care. Mark shares how baxtr's software helps independent practices create custom subscription wellness plans with predictable monthly payments, automated communication, and less administrative burden. He also introduces their new Monthly Payment Guarantee feature, which ensures clinics are paid even if clients miss a payment. You will gain insights into how automated wellness programs can stabilize revenue, improve client satisfaction, increase compliance with preventive care, and reduce burnout for veterinary professionals. Learn more about baxtr. Mark Hines recommends Youtube - What Being a Veterinarian Really Takes | Melanie Bowden, DVM | TEDxCoeurdalene.
This week, Shawn Wilkie and Dr. Ivan Zak chat with Steve Castillo from Profit Solver about how veterinary practices can uncover hidden profits through precise, evidence-based pricing strategies. Steve shares how his patented software — already implemented in over 3,700 clinics — uses real financial data and time-motion studies to optimize service fees, boost EBITDA, and create a sustainable path to practice growth. Learn more about Profit Solver. Steve Castillo recommends “The ONE Thing: The Surprisingly Simple Truth About Extraordinary Results” by Gary Keller and Jay Papasan.
This week, Shawn Wilkie and Dr. Ivan Zak welcome James Kademan from Veterinary Receptionists to discuss how his specialized virtual receptionist service is helping veterinary clinics overcome staffing shortages, reduce front desk burnout, and improve client communication. James also shares how AI tools like real-time transcription and chatbots are being used behind the scenes, and why bold, strategic decisions are essential in today's fast-changing veterinary landscape. Discover more about "The BOLD Business Book: A strategy guide to start, run and love your BOLD business" by James Kademan. James Kademan recommends ”Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect Hardcover” by Will Guidara.
This week, Shawn Wilkie and Dr. Ivan Zak chat with Maria Morgan, co-founder of Passpaw, about how veterinary teams can turn international pet travel documentation from a time-consuming task into an efficient, team-led, and profitable service. As more clients travel with their pets post-pandemic, many practices either avoid these certificates entirely or undercharge for the work involved. Maria shares how her workflow management software aims to eliminate the administrative burden of health certificates and enhance team member utilization, freeing veterinarians to focus on patient care. Learn how practices can turn a traditionally frustrating service into a team-led revenue stream that improves client experience and practice profitability: Passpaw. Maria Morgan recommends Freakonomics podcast - "Should America be Run by Trader Joe's (Update)" and Adam Grant's TED talk - "How to stop languishing and start finding flow".
This week, Shawn Wilkie and Dr. Ivan Zak sit down with Dr. Kemba Marshall, veterinarian, DEI expert, and author of “Diversity, Equity, and Inclusion in Veterinary Medicine”, to explore how psychological safety — the #1 trait of high-performing teams and the focus of the P chapter of her new book — drives innovation, improves patient care, and reduces burnout. Dr. Marshall shares real-life examples of how inclusive environments lead to smarter diagnostics, stronger teams, and better patient outcomes. Discover why DEI isn't just about who you hire — it's about saving animal lives and fulfilling the veterinary oath. Learn more about “Diversity, Equity, and Inclusion in Veterinary Medicine“ by Kemba Marshall.
This week, Shawn Wilkie and Dr. Ivan Zak chat with Andy Bond from BestyBnB, a tech platform providing confidential, in-home pet care during crisis situations. Andy shares how they've created a "HIPAA-compliant Airbnb for pets" supporting pet owners facing domestic violence, mental health challenges, or housing issues by partnering with social service agencies and animal welfare organizations to keep people and pets safe and together. Learn more about BestyBnB. Andy recommends ACQUIRED - Mars Inc. (the chocolate story): The Complete History & Strategy of Mars Inc.
This week, Shawn Wilkie and Dr. Ivan Zak welcome Dr. Kristin Welch, the founder of DVM STAT Consulting, for a deep dive into how teleconsultation is transforming access to specialty care in veterinary medicine. They explore the unique benefits of doctor-to-doctor virtual consultations, how AI is being used to streamline the review of complex medical records, and how her team of board-certified specialists is providing real-time, high-touch clinical support to general practitioners, emergency clinics, and even other specialty hospitals — 24/7. Learn more about DVM STAT Consulting. Dr. Welch recommends “The Let Them Theory: A Life-Changing Tool That Millions of People Can't Stop Talking About“ by Mel Robbins, Sawyer Robbins.
This week, Shawn Wilkie and Dr. Ivan Zak chat with Dr. Andrew Ciccolini from Serenity Vet, a new relief platform that uniquely combines a marketplace connecting veterinarians with employers and a business suite featuring financial planning tools for both. They discuss why relief work is growing, how Serenity Vet differentiates itself with features like the clinic profitability calculator and scheduling tools to prevent burnout, and AI-driven predictability for shift fulfillment. Learn more about Serenity Vet. Dr. Andrew Ciccolini recommends “Crossing the Chasm, 3rd Edition: Marketing and Selling Disruptive Products to Mainstream Customers (Collins Business Essentials)” by Geoffrey A. Moore.
This week, Shawn Wilkie and Dr. Ivan Zak joined by Chuck Rich from Greysteel to discuss current trends in veterinary real estate, including the sale-leaseback model, navigating corporate acquisitions, and strategies for practice owners to unlock equity and plan for retirement or expansion. Learn more about GreySteel. Chuck Rich recommends “Extreme Ownership: How U.S. Navy SEALs Lead and Win” by Jocko Willink and Leif Babin.
This week, Shawn Wilkie and Dr. Ivan Zak chat with Ryan Salvino, the co-founder of VetTalk Software, about their automated client education system that integrates with veterinary practice management systems. Ryan shares how VetTalk improves compliance, reduces staff workload, and ensures better pet care through pre and post-appointment educational care plans. Learn more about VetTalk. Ryan Salvino recommends "Attack the Day: Kirby Smart and Georgia's Return to Glory" by Seth Emerson.
This week, Shawn Wilkie and Dr. Ivan Zak welcome Dr. Emily Hubbard, the Chief Medical Officer at Veterinary Innovative Partners (VIP), to talk about fostering healthy communication, conflict resolution, and leadership in veterinary practices. Dr. Hubbard shares how VIP supports autonomy, empowers hospital teams, and advances the veterinary field through innovation. Learn more about Veterinary Innovative Partners. Dr. Emily Hubbard recommends focusing on one's own mental health.
This week, Shawn Wilkie and Dr. Ivan Zak joined by Dr. Rory Lubold, Founder of Affordable Pet Labs, a company dedicated to making diagnostic testing more accessible and affordable for pet owners nationwide. They discuss breaking barriers to veterinary care — both in terms of cost and accessibility — and how their in-home blood collection and at-home testing kits benefit pet owners and veterinarians alike. Learn more about Affordable Pet Labs. Dr. Rory Lubold recommends “Be Useful: Seven Tools for Life” by Arnold Schwarzenegger.
This week, Shawn Wilkie and Dr. Ivan Zak welcome Aoife Caulfield, Partnerships and Acquisitions Lead at Village Vets Ireland, to talk about building partnerships, challenges of consolidating practices, innovative practice ownership models, and the future of veterinary in Ireland. She also shared insights on the importance of leadership, networking, and aligning with like-minded partners for sustainable growth. Learn more about Village Vets. Aoife Caulfield recommends events like London Vet Show.
This week, Shawn Wilkie and Dr. Ivan Zak are joined by Suvi Irvine, Clinical Development Manager at Blue River PetCare, to discuss how AI innovations provide a path forward to increasing efficiency, reducing burnout, and improving care access without compromising staff well-being. Learn more about Blue River PetCare. Suvi Irvine recommends YouTube - AI Creativity: Genius or Gimmick?
This week, Shawn Wilkie and Dr. Ivan Zak welcome Price Fallin, Co-Founder and Chief Innovation Officer at Otto (formerly TeleVet), where he shares the journey of Otto, a leading workflow automation platform. He discusses the challenges of rapid growth, the impact of COVID-19, and how automation can unlock new opportunities for veterinary practice efficiency. Learn more about Otto. Discover more about The First Principles Method Explained by Elon Musk. Price Fallin recommends Scaling Lean: Mastering the Key Metrics for Startup Growth by Ash Maurya.
This week, Shawn Wilkie and Dr. Ivan Zak are joined by Joseph Faiella, Chief Commercial Officer at Moichor, to discuss advancements in veterinary diagnostics using AI technology. Joe explains how Moichor provides fast, reliable cytology and pathology results, offering a flexible, affordable, and accessible diagnostic option for practices of all sizes. Learn more about Moichor. Discover more about Ted Talk "An ER doctor on triaging your "crazy busy" life" by Dr. Darria Long. Joe Faiella recommends "The Four Obsessions of an Extraordinary Executive: A Leadership Fable" by Patrick Lencioni.
This week, Shawn Wilkie and Dr. Ivan Zak welcome Ryan Leech from First 100 Consulting, a veterinary industry consultant and host of The Bird Bath podcast. Ryan shares insights from his consulting experience, discusses the intricacies of veterinary industry trends, technological advancements, and the effects of AI on the field. He also explores future expectations for market consolidations and strategic moves by large firms, as well as potential challenges posed by advanced AI tools and their use by non-experts. Learn more about First 100 Consulting. Ryan Leech recommends Marques Brownlee on YouTube.
This week, Shawn Wilkie and Dr. Ivan Zak are joined by Julia Loew, the Senior Vice President of Commercialization Services at MWI Animal Health, a division of AmerisourceBergen. Together, they discuss MWI's shift toward technology-driven solutions and its innovative sustainability initiatives, including the sustainable tote delivery program. Julia addresses key challenges like staffing shortages in veterinary clinics and highlights the importance of expanding access to care through technological advancements. She also shares her perspective on leadership and the future of the veterinary industry. Learn more about MWI Animal Health. Julia Loew recommends Great Leadership Is a Network, Not a Hierarchy | Gitte Frederiksen | TED.
This week, Shawn Wilkie and Dr. Ivan Zak chat with Aaron Pugh, the CEO of Vet Together, about the vision for transforming veterinary conferences by creating a business-focused event tailored to independent hospitals and vendors. He shares the unique challenges smaller practices face, the innovative conference format, how it's disrupting traditional trade shows, and what the future holds for Vet Together. Learn more about Vet Together. Aaron Pugh recommends “Traction: Get a Grip on Your Business” by Gino Wickman and “Greenlights” by Matthew McConaughey.
This week, Shawn Wilkie and Dr. Ivan Zak welcome Elizabeth Green from VetMedux, a part of Instinct Science, to chat about the evolution of Clinician's Brief and Plumb's from a traditional print resource to a continuously updated digital platform, improving access to the latest drug information. Elizabeth also delves into the role of AI in addressing current challenges within veterinary practice and innovations aimed at improving efficiency and education for veterinarians. Learn more about Plumb's and Clinician's Brief. Elizabeth Green recommends “Dare to Lead: Brave Work. Tough Conversations. Whole Hearts.” by Brené Brown.
This week, Shawn Wilkie and Dr. Ivan Zak chat with Dr. Anna Foster, Chief of Staff at Veterinary Emergency Group (VEG). They discuss how the company prioritizes both employee and customer experiences in emergency care. Dr. Foster discusses their open-concept hospital design, allowing pets and owners to stay together during treatment, and explains how they track employee and customer experiences with innovative metrics. Learn more about the Veterinary Emergency Group. Dr. Foster recommends “Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect” by Will Guidara.
This week, Shawn Wilkie and Dr. Ivan Zak joined by Dr. Amelia Knight Pinkston, Founder of Life Boost with Amelia, to discuss her personal experience with burnout in the veterinary field and how it led her to create programs that help veterinary professionals overcome it. She shares practical strategies for addressing burnout on both individual and clinic levels. Free (RACE-approved) resource for Beating Burnout in Vet Med. Discover more about The Vet Med Unicorn Movement. Join the Beat The Burnout: Life Boost for Vets Facebook group. Connect with Amelia on Instagram. Dr. Knight Pinkston recommends “The Angel and the Assassin” by Donna Jackson Nakazawa.
This week, Shawn Wilkie and Dr. Ivan Zak chat with Dr. Seth Wallack, Founder and CEO of Vetology, about how Vetology combines artificial intelligence (AI) with teleradiology to streamline workflows and enhance diagnostic efficiency for veterinarians. Dr. Wallack explains the role of AI in providing preliminary radiograph reports while preserving veterinarians' clinical decision-making. He also highlights upcoming innovations, including faster report turnaround times and the release of feline abdomen AI. Learn more about Vetology.
This week, Shawn Wilkie and Dr. Ivan Zak joined by Dr. Oliver Viner, co-founder of Hello Vet, to discuss balancing technological innovation technology with practical application in veterinary clinics. Dr. Viner shares insights on creating a more transparent and open veterinary practice model, seamlessly integrating technology into veterinary workflows, and leveraging tools to enhance patient care and client communication. Learn more about Hello Vet.
This week, Shawn Wilkie and Dr. Ivan Zak chat with Dr. Christian Leutenegger, Vice President of R&D Assay Development at Antech Diagnostics, about molecular diagnostics in veterinary medicine. He shares insights on the future of diagnostics and the potential of AI in advancing veterinary care. Learn more about Predictive Diagnostics and KeyScreen. Dr. Christian Leutenegger recommends “Emotional Intelligence 2.0” by Travis Bradberry and Jean Greaves.
In this episode of the Veterinary Innovation Podcast, Shawn Wilkie and Dr. Ivan Zak welcome Derek Cummins, CEO and Co-founder of PetExpert, to discuss the evolution of pet insurance, its challenges, the impact of inflation, and the importance of integrating technology. Learn how Pet Expert's innovative approach led to its acquisition by Trupanion and what it takes to succeed in the global pet insurance industry. Learn more about PetExpert. Discover more about Pet insurance superpowered. Derek recommends “Outlive: The Science and Art of Longevity” by Peter Attia.
This week Shawn Wilkie and Dr. Ivan Zak chat with Douglas Brooks, COO of ABC Intelligence, about the role of data in the veterinary industry. Doug shares on how data harmonization and enrichment can unlock new opportunities for corporate practices, such as precision marketing, research collaborations, and bottom-line growth. Learn more about Vetgenus. Douglas Brooks recommends “A Long Walk to Freedom: The Autobiography of Nelson Mandela” by Nelson Mandela.
This week Shawn Wilkie and Dr. Ivan Zak are joined by Dr. Amanda Landis-Hanna, Chief Veterinary Officer at One Health Group, to discuss the evolution of wearable technology in veterinary care. They explore the history of Voyce, a clinical monitor for pets that monitors key health metrics such as heart rate, respiratory rate, and blood pressure. Learn more about Voyce. Dr. Amanda Landis-Hanna recommends “Dare to Lead: Brave Work” by Brené Brown.
This week Shawn Wilkie and Dr. Ivan Zak welcome Dr. Jacob Adams, Chief Scientific Officer at Noxsano, to talk about their innovative approach to wound healing using nitric oxide and how it saves time and money for veterinary professionals. Learn more about Noxsano. Clinical Trial: The use of a novel nitric oxide wound dressing in acute traumatic wounds in dogs. Dr. Jacob Adams recommends “A Short History of Nearly Everything” by Bill Bryson.
This week, Shawn Wilkie and Dr. Ivan Zak chat with Dr. James Barr, Chief Medical Officer for Mars Petcare's Science & Diagnostics division, about the challenges and strategies of prioritizing innovation within a large organization. Dr. Barr discusses the impact of AI and other advanced technologies in veterinary diagnostics and care. Discover the leadership practices with Simon Sinek's TED Talk. Dr. James Barr recommends “Crucial Conversations” by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler.
This week, Shawn Wilkie and Dr. Ivan Zak are joined by Candise Goodwin, founder of Outlier Advisors, to discuss her approach to helping companies navigate market complexities and achieve sustainable growth through strategic planning and innovation. She shares insights from her extensive experience in the industry, highlighting the importance of understanding market nuances and tailoring strategies for both startups and large corporations. Learn more about Outlier Advisors. Candise recommends “Smart Brevity: The Power of Saying More with Less” by Jim VandeHei, Mike Allen, and Roy Schwartz.
This week, Shawn Wilkie and Dr. Ivan Zak are joined by Dr. Ryan Appleby, co-founder of Obi Veterinary Education, to discuss the transformative role of microlearning in veterinary education. Dr. Appleby explains how delivering educational content in short, manageable segments can significantly enhance retention and better fit into the busy schedules of veterinary professionals.
This week, Shawn Wilkie and Dr. Ivan Zak chat with Luke Feldman, the Co-Founder and Director of Product at VetCheck, about optimizing practice workflow using tools such as electronic consent forms with e-signature capabilities, advanced anesthesia management, and comprehensive dental charting. Luke also explains how VetCheck uses AI to analyze data, create predictive analytics, and enhance decision-making within veterinary practices. Learn more about VetCheck. Discover VetCheck's digital veterinary tools and hospital whiteboard with a 15-minute demo. Luke Feldman recommends the Apple Vehicle Motion Cues feature.
This week, Shawn Wilkie and Dr. Ivan Zak explore the integration of Artificial Intelligence (AI) in veterinary radiology with Dr. Ryan King, President of the American College of Veterinary Radiology (ACVR) and board-certified clinical radiologist. Dr. King discusses the current state of veterinary radiology, highlighting the shortage of specialists, and addresses the challenges and concerns related to AI. While optimistic about AI's potential to enhance efficiency and patient care, he underscores the lack of regulatory frameworks governing AI in veterinary medicine. Artificial Intelligence in Veterinary Diagnostic Imaging and Radiation Oncology. Discover the importance of regulatory standards for AI in veterinary practice with AVMA Publications. Dr. Ryan King recommends "Seeing Further" by Bill Bryson.
This week, Shawn Wilkie and Dr. Ivan Zak chat with Chris Kelly, Managing Partner and Publisher for Antelligence. Chris discusses the evolution of veterinary publishing, industry trends, including generational changes, inflation and financial pressures, challenges and opportunities in managing large veterinary groups, and the current state of the veterinary market. Learn more about Antelligence, which publishes The Fountain Report, the Veterinary Student Insider, Pet Care Weekly, the Enterprise Practice Directory, and sponsors the Bird Bath Podcast.
This week, Shawn Wilkie and Dr. Ivan Zak welcome Dr. Karen Whala, co-founder of CodaPet, to discuss how her platform connects pet owners with freelance veterinarians to provide in-home euthanasia services. Dr. Whala shares her journey from the burnout of traditional veterinary practice to founding CodaPet - At Home Pet Euthanasia. Learn more about CodaPet by visiting codapet.com/vets. Dr. Whala recommends “Telling Yourself the Truth” by William Backus and Marie Chapian.
This week, Shawn Wilkie and Dr. Ivan Zak are joined by Dori Fussmann, Founder of “The Vets”, and most recently, of “The Pawsitivity Network”. Dori shares his journey into veterinary medicine and how The Pawsitivity Network aims to address mental well-being challenges within the industry. Discover how focusing on mental health can improve team dynamics and overall clinic success with The Pawsitivity Network. Dori recommends "The Creative Act" by Rick Rubin.
This week, Shawn Wilkie and Dr. Ivan Zak chat with Dr. Stephanie Morley, a serial veterinary entrepreneur and president of Vetlen Advanced Veterinary Devices. They discuss the Vetlen Pouch, a new local drug delivery device that helps professionals administer antibiotics directly into a wound, allowing them to control the quantity and frequency of antibiotic doses. Learn more about Vetlen. Discover how innovations can increase efficiency with the Vetlen Pouch. Dr. Stephanie Morley recommends the Leadership Lessons from Dancing Guy video.
This week, Shawn Wilkie and Dr. Ivan Zak are joined by Dr. Marty Becker, the founder of Fear Free, to chat about how professionals and owners can help animals free from stress while visiting veterinary clinics. Dr. Becker talks about the Fear Free program that provides veterinary professionals and pet owners with the knowledge and tools to care for a pet's physical and emotional well-being. Learn more about the Fear Free initiative. Discover how innovations can increase efficiency with Fear Free Happy Homes and Fear Free Shelters. Dr. Marty Becker recommends “Masters of the Air” by Donald L. Miller.
This week, Shawn Wilkie and Dr. Ivan Zak chat with Dr. Brett Shorenstein, a practicing veterinarian and co-founder of Veterinary Innovative Partners, a network of veterinarian-owned-and-operated hospitals, about how they focus on positive workplace culture, high standards of care, and the use of technology to enhance efficiency and reduce burnout. Dr. Shorenstein introduces Viva, a new mentorship program offering structured support and personalized training for new veterinarians. Learn more about the Viva mentorship program. Discover how innovations can increase efficiency with the Vet Tech Development Program. Dr Brett Shorenstein recommends “Start with Why: How Great Leaders Inspire Everyone to Take Action” by Simon Sinek.
This week, Shawn Wilkie and Dr. Ivan Zak welcome Johnna Devereaux, the Chief Nutrition Officer at Bow Wow Labs, to talk about the Bow Wow Buddy safety product, its core customers, what was the point of launching it, and customer feedback. They also discuss the new Epic Chew Supplement that provides all the benefits of chewing for oral health plus the added benefits of antioxidants for immune support. Learn more about Bow Wow Labs at bowwowlabs.com. Shop Epic Chew and The Bow Wow Buddy. Johnna recommends "Psycho-Cybernetics" by Maxwell Maltz.
This week, Shawn Wilkie and Dr. Ivan Zak are joined by Sebastian Gabor, co-founder of Digitail, to chat about the state of artificial intelligence in veterinary medicine. They discuss the findings from the 2024 study, a collaborative effort with AAHA that delved into the perspectives of the veterinary community regarding AI. Additionally, Sebastian introduces Tails AI, Digitail's new AI-powered veterinary assistant, highlighting its transformative impact on veterinary workflows. Learn more about the AI Survey with AAHA. Discover how your practice can save time and optimize workflows with Digitail's AI capabilities. Sebastian recommends "How To Change" by Katy Milkman.
This week Shawn Wilkie and Dr. Ivan Zak welcome Derrick Garrett, the visionary behind Zoundz: Therapeutic Sounds For Pet Anxiety, an app-based solution for reducing pet anxiety through sound therapy. Derrick explains how certain music parameters can positively impact dogs and cats and what role Zoundz plays in stressful pet professional environments and pet parent's homes. Learn more about Zoundz at zoundzforpets.com.
This week, Dr. Neil Shaw joins Shawn Wilkie and Dr. Ivan Zak on the Veterinary Innovation Podcast to discuss SignalPET's approach to veterinary diagnostics, offering rapid radiographic interpretations and integrating AI technology to deliver comprehensive reports quickly and affordably. Learn more about SignalPET at signalpet.com. Dr. Shaw recommends Clinical Signs In Small Animal Medicine by Dr. Michael Schaer.
In this episode of the Veterinary Innovation Podcast, Shawn Wilkie and Dr. Ivan Zak interview Dr. Jason Balara, a veterinary surgeon and co-founder of Lark Capital Group. Dr. Balara shares insights into his journey from veterinary surgery to real estate ownership, highlighting the parallels between being a vet and a real estate investor and emphasizing the importance of creating alternative streams of income. Learn more about Lark Capital Group at larkcapital.com. Dr. Balara recommends "Who Not How" by Dan Sullivan and Benjamin Hardy.
This week, Dr. Ivan Zak and Shawn Wilkie speak with Coleen Ellis, founder of Two Hearts Pet Loss Center. Coleen discusses her journey and passion for providing meaningful end-of-life care for pets. She highlights the importance of educating professionals and pet owners on end-of-life care. Learn more about The International Association for Animal Hospice and Palliative Care at iaahpc.org. Coleen recommends From Strength to Strength by Arthur Brooks.
This week, Joey Campagna from CUBEX joined Dr. Ivan Zak and Shawn Wilkie to discuss CUBEX's role in transforming inventory management in veterinary clinics, and its recent innovations, including its involvement in the Safe Handling framework, which sets new standards for managing dangerous drugs. Learn more about CUBEX's solutions at cubex.com.
This week, Shawn Wilkie and Dr. Ivan Zak interview Dr. Sharon French about the creation of VetAvailability.com, its role in helping people find veterinary care, and its impact on expediting patient care. Learn more about VetAvailability.com.
In this episode of the Veterinary Innovation Podcast, Shawn Wilkie and Dr. Ivan Zak talk with Ashley Koll, CEO of Lemon Collaborative, about influencer marketing in the veterinary industry, and how they help both creators and businesses. Learn more about Lemon Collaborative at lemoncollaborative.com. Ashley recommends watching CNN Hero of the Year, Dr.Kwane's speech.
This week, Shawn Wilkie and Dr. Ivan Zak chat with Dr. Sarah Machell of PetPath about the advantages of using digital care management tools in clinics and their positive impact on client experience, team workload, and financial performance. Learn more about PetPath at mypetpath.com. Dr. Machell recommends the TED Talk - Clay Christensen: The Jobs to be Done Theory.
In this episode of the Veterinary Innovation Podcast, Shawn Wilkie and Dr. Ivan Zak speak to Dr. Kenneth Pierce from VESPECON about bridging the gap between specialty vet consultants and general veterinary practices and improving patient outcomes. Learn more about VESPECON at vespecon.com. Dr. Pierce recommends Failing Forward by John Maxwell.
This week, Shawn Wilkie and Dr. Ivan Zak welcome Matt Russell from Petszel, to discuss how their platform streamlines the post-adoption workflow by connecting animal shelters, new pet parents, and pet/vet services. Learn more about Petszel at petszel.com. Mr. Russell recommends WSJ Podcast - OpenAI, Sam Altman & Mira Murati (10/20/23).
Emmitt Nantz, co-founder of Inventory Ally, discusses how veterinary hospitals can reduce costs and take control of their inventory management on the Veterinary Innovation Podcast with Shawn Wilkie and Dr. Ivan Zak. Learn more about Inventory Ally at inventoryally.com. Emmitt recommends ‘The Goal' by Eliyahu Goldratt.
In this episode of the Veterinary Innovation Podcast, Shawn Wilkie and Dr. Ivan Zak are joined by Dr. Richard Markell, the VP of Strategy-M&A at Altano Group-North America, to discuss the unique aspects of equine practice and explore how consolidation in vet med can create a professional collaboration with a focus on maintaining the individual culture of each practice. Dr. Markell recommends The Medical Futurist newsletter.
Shawn Wilkie Joins Megan to talk about using AI in your practice. AI can be a very useful tool in your practice. There are many ways you can apply it. Learn more about Shawn Wilkie: https://www.linkedin.com/in/wilkieshawn/ To learn about Onlinepethealth, watch a free webinar, or join any of our Facebook groups, click here: https://onlinepethealth.com/podcast
Unfortunately, cancer is one of the leading causes of death for dogs in veterinary medicine. This week, Shawn Wilkie and Dr. Ivan Zak hear from Dr. Alejandro Bernal of PetDx about how they are addressing the challenge of early cancer detection by providing veterinary professionals with special tests. Learn more about OncoK9 at oncok9.com. Dr. Bernal recommends "The One Truth" by Jon Gordon.
This week, Shawn Wilkie and Dr. Ivan Zak welcome Yang Shi from VetSnap to talk about their achievement of reaching 1000 customers and their recent entry into the hardware business, and explore the trends in controlled drug logging compliance. Learn more about VetSnap at www.vetsnap.com
The equine industry struggles with paper-based record-keeping, which is inefficient, inaccurate, and risky. Equine MediRecord's founder, Pierce Dargan, discusses the digitization of veterinary compliance documentation for racehorses with Shawn Wilkie and Ivan Zak. Learn more about EMR at equinemedirecord.com.
This week, Shawn Wilkie and Dr. Ivan Zak talk with Dr. Nick Lloyd, a veterinary surgeon and founder of Vet XML Consortium. Dr. Lloyd shares his experience at the London Vet Show, highlighting the latest innovations in the veterinary industry, key players, and technologies that are making a positive impact on practice management and client communication. Dr. Lloyd recommends "And Then What?" by Catherine Ashton.
In this episode of the Veterinary Innovation Podcast, Shawn Wilkie and Dr. Ivan Zak talk with Chan Namgong, the CEO and Founder of Oncotect, about innovative and affordable at-home cancer screening tests for dogs. Chan shares his personal experience with his mother's battle with cancer, which served as the catalyst for creating an accessible and convenient cancer screening test for dogs. Learn more about at-home cancer screening tests for dogs at oncotect.co Chan recommends Elon Musk's autobiography by Walter Isaacson.
In this week's Veterinary Innovation Podcast, Shawn Wilkie and Dr. Ivan Zak discuss with Dr. Scott Weinman the role of effective and practical time management skills in restoring control and satisfaction in a veterinarian's daily life. Learn more about Dr. Weinman's workshops at thevetsunleashed.com. Dr. Weinman recommends a TED Talk by Tim Urban on procrastination.
Custom orthotics for animals can be imprecise and time-consuming using traditional methods. In this episode, Shawn Wilkie and Dr. Ivan Zak discuss Wimba's innovative approach to creating precise custom orthotics for animals using 3D printing technology with a smartphone with Dr. Kuba Letek, Chief Medical Officer at Wimba. Learn more about Wimba at wimba.vet.
Veterinary professionals often face financial stress and lack tools for effective money management. This week, Shawn Wilkie and Dr. Ivan Zak talk to Habit Money's founder, Jessica Baier, about achieving financial wellness in vetmed, reducing stress, and finding peace of mind. Learn more about Habit Money at yourfinancialhabit.com. Jessica recommends The How of Happiness by Sonja Lyubomirsky.
WhiskerCloud Founder Adam Greenbaum chats with Shawn Wilkie, Talkatoo CEO, about how technology can give veterinarians more time by reducing admin work as much as possible. Time is the most important resource of all.
Veterinary practices encounter client conflicts and negativity. To enhance workplace culture, effective communication and hospitality training is key. This week, Shawn Wilkie and Dr. Ivan Zak discuss with Debbie Boone, CVPM the advantages of employing hospitality skills in veterinary medicine. "Hospitality in Healthcare" by Debbie Boone. Debbie Boone recommends the book "Crucial Conversations".
How do you bring new principles into an old industry like dictation? In recent years, tech tools such as generative AI and software have changed the digital transcription and scribing industry to be more exciting for customers, developers, and investors. In this episode of The Capital Stack, we have Shawn Wilkie, a serial entrepreneur, technology enthusiast, and the Chief Executive Officer at Talkatoo. Talkatoo is a dictation software changing how veterinarians document their medical records by allowing them to dictate directly into their practice management software.Listen in to learn how to build an attractive solution and a successful business when you already know your product market fit. You will also learn about the existing opportunities in the vet industry and how providing efficiencies with AI and software tools can lessen human resource requirements.What You Will Discover:[02:05] Shawn shares his journey in the veterinary vertical and building software.[06:52] How he built an easy-to-use solution and grew the business while already knowing the product market fit.[08:18] How they're executing Shawn's vision of enabling people to have speech-enabled experience on any internet-connected device.[10:19] How they allow people to get through documentation quicker, plus their continued growth.[11:40] How AI is changing the world of dictation by producing better results than what was said.[18:31] Factors that have caused a high demand low supply crisis in the veterinary industry.[22:14] How Talkatoo sells efficiency through its dictation products to improve veterinary workflow.[24:34] Talkatoo's focus on not raising capital and growing beyond the veterinary vertical.[26:07] The incredible opportunities for efficiency gain and capacity building in veterinary medicine.[28:53] Random questions with Shawn!Memorable Quote:“Every single position in a veterinary hospital has a labor shortage right now, so if we can find other areas of efficiency with software and AI, that's where the opportunities are.”- Shawn [26:29]Connect with Shawn:Website: https://talkatoo.com/LinkedIn: https://www.linkedin.com/in/wilkieshawn/Books Mentioned: Think and Grow Rich and Atomic Habits
Burnout is a longstanding issue in the veterinary industry, and while its levels have returned to where they were pre-pandemic, there is still a long way to go to address it. This week, Shawn & Ivan discuss the results of Galaxy Vets' New Burnout Study. Learn more at galaxyvets.com.
Shawn Wilkie is the CEO of Talkatoo, Inc, a one-button healthcare dictation software meant to make charts and medical records simpler and less time consuming.
Veterinary staff in 2021 experienced a higher level of burnout than in 2020. How might we be able to address burnout? This week, Shawn & Ivan discuss the results of the 2021 burnout survey performed by Veterinary Integration Solutions & Galaxy Vets. Shawn recommends Man's Search for Meaning by Victor Frankl (amzn.to/3eC91fv). Ivan recommends The Art of Impossible by Steven Kotler (amzn.to/32tkH1N) & The Founder's Mentality by Chris Zook & James Allen (amzn.to/32N4OCP). The survey results are available at vetintegrations.com.
Shawn Wilkie, President of Talkatoo, is a serial entrepreneur and technology enthusiast who can lead, sell and get things done. He has twenty years of experience in technology companies and was a finalist for Ernest & Young's prestigious Entrepreneur of the Year award in 2018. When he's not working, he wants to be where the action is as a volunteer firefighter and avid traveler.
Shawn Wilkie is CEO of Talkatoo. A cross-platform speech-to-text solution for Veterinarians. It streamlines patient data input and works across multiple platforms. He founded the company in 2019 with the first product arriving late in the year. The onset of the pandemic led to rapid acceleration of vet adoption which continues through today and helped to secure a new funding round in September. Wilkie is also the host of the Veterinary Innovation Podcast which began in 2019. Prior to Talkatoo he was CEO of Robotnik and founder of Sheepdog.
Shawn Wilkie joins us to discuss the highs, lows (and everything fluffy in between) about pet health podcasting in this meta episode with our very first repeat guest.
Welcome to the veterinary Business Success show with me, Dr Dave Nicol. In each episode, we explore ideas and subjects that can be used to better manage your veterinary practice. On today's show, I'm joined by Shawn Wilkie to provide an entrepreneur's perspective on the current state and future trends in technologies he thinks will impact the veterinary medicine space. In particular, we dive into the impact that Coronavirus has had on the industry. Shawn is the CEO of Talkatoo, a dictation software helping time-poor vets get more control in their day. He is also the co-host of the Veterinary Innovations Podcast. In a post-covid world, one of the only things we know for sure is that everything is going to be different. So it seemed like Shawn's perspective as both a serial entrepreneur and someone who spends a lot of time talking to both the vets and innovators in our profession would be one worth hearing. So join me in this conversation as we talk innovation, being effective and how we might harness technology in the ongoing fight to make things better. Today's show is brought to you by VetX international... Now, are people the major pain-point in your practice? If so you are not alone, over 90% of managers report staff problems to be their number one issue. At the root of this problem are usually three dysfunctions: A poorly articulated vision, toxic culture or some form of leadership breakdown. If this sounds familiar then do not despair. Help is at hand. I encourage you to check out Leaders a veterinary-specific Leadership training program where you will learn how to create and execute on a shared vision, how to hire well and build a powerful high-performance practice culture without the drama. The class is accredited, delivered online, and open for applications now. To learn more, listen to a free training webinar, or apply visit www.vetxinternational.com/leaders today.
This week on the Uncharted Podcast, Andy and Stephanie chat with Shawn Wilkie from Talkatoo.com. Talkatoo is a desktop dictation solution that augments your current workflow by using speech-to-text capability with specialized vocabularies. We talk to Shawn about how Talkatoo is different from some of the dictation software we have seen in the past. We also talk about how useful it can be for every member of the team in terms of making workflow more efficient and effective, which is something all of us can get excited about. Stephanie and Shawn get a little nerdy about artificial intelligence (A.I.) and how the brain of Talkatoo software is constantly learning and improving both in terms of language specific to veterinary medicine as well as various accents and language challenges that users throw at it! If you have doctors who have massive piles of charts waiting to be written up for days, if you have team members who are scribbling notes to themselves and having to type them later, if you have CSRs who want to make phone call notes go light years faster - check this episode out! You don't want to miss this. Links: Upcoming events: https://unchartedvet.com/upcoming-events/ All Links: https://linktr.ee/UnchartedVet Got a question for the mailbag? Submit it here: unchartedvet.com/mailbag
Joining Anthony for today's episode is Shawn Wilkie, CEO of Talkatoo, a voice dictation software. They talk about Shawn's career so far, how technology has changed over the last 12 months, and how Talkatoo can help those in the veterinary profession. We apologise for the sound quality issues in this episode! Find out more about Talkatoo here.
Shawn Wilkie, the CEO of Talkatoo and the co-host of the Veterinary Innovation Podcast, joins us to talk about (not surprisingly) innovation in the veterinary industry! Shawn says: “Talkatoo - we are a dictation company for medical professionals, so if you spend a lot of time doing medical records you'll love our software.” “We wanted to reimagine the way voice recognition worked for people in the animal health industry.” “We want to just let the industry grow and mature through the dissemination of information.” “I think artificial intelligence is going to play a big role in every different sector and every different industry, but it's already starting to weasel its way into veterinary medicine.” “If we adopt the right technology, it can save animals' lives.”
In this episode, Dr. Ivan Zak is a vet-prenuer. He's worked in ER medicine, launched and sold a start-up SmartFlow Sheets, and is the current CEO of Veterinary Integration Solutions. Oh and he's a co-host of a great veterinary podcast called Veterinary Innovation Podcast. We discuss The story of how he attended vet school twice, and what the differences were. The idea, building, and sale of SmartFlow Sheets. Lessons learned when he sold to IDEXX. Why his passion is building vs. managing. The Veterinary Innovation Podcast and the journey with his co-host Shawn Wilkie. His latest venture Veterinary Integration Solutions and what the mission is. How to transform data into actionable insights. The burnout challenges within veterinary medicine and the research Dr. Zak's is working on. https://www.linkedin.com/in/dr-ivan-zak/ (Dr. Zak's LinkedIn) https://veterinaryinnovationpodcast.com/ (The Veterinary Innovation Podcast) https://vetintegrations.com/ (Veterinary Integration Solutions) https://vetintegrations.com/insights/burnout2020/ (Burnout investigation using Professional Fulfillment Index (PFI) in the Veterinary domain) https://medici.cx/vetsuccess (Learn about Medici )
Shawn Wilkie, from the Veterinary Innovation Podcast and the creator of Talkatoo, speaks to Megan about incorporating artificial intelligence into your practice and the role it can play. Listen to the Veterinary Innovation Podcast: https://veterinaryinnovationpodcast.com/episodes/ Learn more about Talkatoo: https://talkatoo.com/ Learn more about Pulsevet: https://www.pulsevet.com/ To learn about Onlinepethealth, watch a free webinar, or join any of our Facebook groups, click here: https://linktr.ee/vetrehabpodcast
My guest on the podcast today is Shawn Wilkie. He has been an entrepreneur and technology enthusiast for the past 20 years. He is currently the CEO of Talkatoo, a dictation software for medical professionals. He is also one of the hosts of the Veterinary Innovation Podcast. Today, Shawn and I talk about emerging technologies in veterinary medicine that make our medicine better and our life easier.