Podcasts about topics joe

Topics: Joe performed a fully remote project with a client where he had to help extend their Eero network into their outdoor garage studio all through email. He works on a similar project for another client who gives him hard time about billing and the story ends with a surprising twist. The group talks about the difficulty of charging for remote work. How and when should you let a client know that there are going to be billable charges for a remote assessment and evaluation? Some difficult clients aren’t worth the money. But it’s a tough decision if they represent a large portion of income. Joe talks about “Fire Client Friday”. When does a client go too far? The group discusses how to figure out who you want to work with. Sam feels like he’s in an awkward position of assisting a previous employee of a client who may be turning around and billing for the answers. Joe and Jerry give Sam good advice on how to approach the issue.

Topics: -Joe had a client reach out just to say something positive about Parallels 16. How infrequently do we get those feel good calls? -Speaking of Parallels 16, Jerry has a gripe about a Parallels update that ended up costing him. -Sam wants to inject some feel good stories and talks about a free offer from a local ISP for households with educators and school age children. -Another great tool for educators is Safe You Tube, a site that lets you play YouTube videos for children, without potentially inappropriate ad content. -What happened to paper cups? -We have some follow up to the Carbon Copy Cloner Privacy Fish, from Mike Bombitch himself! -And now we have a hot air balloon from Tech Tool Pro. -Amy McKnight and others give Joe some credit for his PSA about being able to open PDFs in Microsoft Word. -Jerry is annoyed by a client that is clearly multi tasking while trying to work with him remotely. -Joe has a similar client and sees the proof with Handoff displaying multiple apps in their Mac Dock.  -While trying to work with a new client remotely, Sam seems just how difficult it can be when leaving a lot of the work to the client. -Sam & Joe have a live conversation about a potential new client that they are both in discussions with.

Topics: -Joe has been in the Pacific Northwest recently and shares some of his experiences being in areas affected by the recent wildfires. -After being in Colorado for two months, he went to Washington, where he hiked North Cascades National Park. -The haze of smoke and smell of fire on a regular basis became a worry. -We learn a lot about air quality index measurements and how to observe it in Apple Maps. In the Seattle area, they saw an AQI of 220, a considerably unhealthy number. -They eventually made it to Montana -As they drove through Spokane, they experienced an AQI of 492. -We think of our friends that live in those areas that are affected and they don’t have the luxury of leaving the area. -While in safer territory, Joe experiences a comically opposite situation when a sprinkler system goes off in the middle of a work day. -Sam has an uncomfortable conversation with a neighbor that invades his personal space. -The hosts get political and discuss their feelings on the current state of affairs and who to vote for president. -A big shout out to Adam Engst of TidBITS Content Network and his endorsement of Joe Biden.

Thank you to our VIP sponsors! Special Thanks to our friends: Topics: -Joe starts with a classic Watchman Monitoring corner. He uses the volumes plugin to view storage history.  -For producing a heat map, Sam uses a tool called NetSpot.  -Domotz gets another shoutout from Jerry for network monitoring and reporting.  -While we sing the praises of Watchman Monitoring, Sam has a difficult experience dealing with an Eero Pro account. -One of Joe’s clients took it upon themselves to use the LAN port on their gateway to plug in a computer. -Joe talks about opportunities like this to sell IT management services.  -Some clients will use buzz words that they hear to sound like they know more than they do.  -Jerry is going to be first in line Elon Musk’s Starlink space internet company.  -Jerry has to school another tech in how the MAC address of an external Ethernet adapter can cause trouble with MAC address filtering.  -After pushing Apple Business Manager to a particular client, Sam receives a frustrated response.  -Can you receive text messages via email? Joe talks about “tech articles with fluff”.   

Topics: -Joe schools us on verified phone calls on iPhone.  -Jerry has been testing iOS 14 with positive results.  -Both Jerry & Joe have been using RingCentral for years. Joe decided to clean house with his extensions.  -Sam just has nana answering his calls.  -Back to user sentiment surveys, Joe describes how apps seem to pause for an extended period before asking for a rating.  -Exavault makes a diagnostics tool called MTR that Jerry has had success with for traceroutes. -Security is brought up again by Joe. It reminds Sam of the “I’m a Mac” commercials with Windows Vista: https://youtu.be/8CwoluNRSSc -Screen Recording, a long griped about feature on the show, is an admin only feature as of now in the beta release of Big Sur. The hope is that this will be configurable via MDM.  -System 8 is now available virtually! https://www.theverge.com/2020/7/29/21346392/mac-os-8-electron-app-download-windows-linux-features -One of Sam’s neighbors sometimes reminds him of Rick Moranis from Ghostbusters. It then turns into a story about the feud between his dog and the mailman.  -Sam spins a yarn about setting up new Wi-Fi hardware and SSIDs at multiple client sites and the curve balls that are thrown at him. -The conversation delves into Joe’s yoga practices. -Since diving into the Wi-Fi security topic, Joe talks about 802.1x Authentication and other security measures. It starts a discussion about learning new technology on the job. 

Topics: -Joe starts rattling off the list of his beer flight. -Joe is in Montana now and feels he has left a trail of COVID behind him. -CCP is close to going into the political arena -Both Sam & Jerry encounter situations where clients or others at a client site are not wearing masks. -COVID fatigue is a thing. -Everyone has their opinions about masks but various businesses and individuals have to contend with interacting with others. -Sam realizes he needs something formal to make clients aware of his policies for onsite visits during COVID. -Jerry has disposable masks that he uses in order to stay safe at client visits. -Joe’s team has not reported anything alarming as of yet but Joe wonders if hazard pay is a necessity. -Providing a disposable mask may be another way to protect yourself. -Moving on to WWDC, we briefly discuss Apple’s move away from Intel. Joe recalls the similar move from PowerPC to Intel. -A little Command Control Power Theater  -Jerry laments the oncoming questions from users that will inevitably come about these changes and if they should wait on purchases. -Joe is reminded of Osborn announcing the next generation while still trying to promote their current generation. -Sam thought it was curious that Apple decided to use the names Universal 2 and Rosetta 2 in relation to apps that can work on both processors (Universal 2), and apps that were designed for Intel and need translation (Rosetta 2). -Jerry was not that interested in WWDC. -Thank goodness for the TidBITS Content Network to help capture significant announcements from WWDC and other events.  Visit http://tcn.tidbits.com to sign up.

Topics: -Joe cracks one open to start the show -Jerry & Joe discuss business at the start of the new year -As a follow up to Joe’s recent client security issues, they talk about various pieces of advice that clients may or may not follow -As things change, it does create work for our consultancies -With Catalina, Migration Assistant has proven challenging as it can misreport successful migrations -As Joe goes deeper into some Catalina war stories, Mail data loss becomes a bit of a nightmare -The battle rages on over upgrading early and challenges persist -Joe & Jerry take a stroll down memory lane in Mac history -Joe reveals that Tim Nyberg, of The Mac Guys+ & patron of the show sent him a Macintosh SE30 to add to his Mac Museum -Jerry has rave reviews about a product called Turbo Boot Switcher, recommended by Marco Arment.  He says it has done wonders to improve battery life on his MacBook Pro: https://www.rugarciap.com/turbo-boost-switcher-for-os-x/ -Mac Updater will scan your system to tell you which apps need updating: http://www.corecode.io -As Jerry keeps the recommendations rolling, he talks about some great apps from Patrick Wardle, including knockknock & lulu: https://objective-see.com -Jerry’s latest peeve is when clients respond with “no worries”

Topics: -Joe has some follow up about the HEViC files wreaking havoc and his photo screensaver.  After changing the screensaver, the files are no longer taking up a lot of space -Sam & Jerry both use the Brooklyn screensaver from Github: https://github.com/pedrommcarrasco/Brooklyn -Jerry wants to know what the guys are doing for client gifts for the holidays.  Joe & Sam’s answers: nada. -What Jerry has been doing over the years is to send gift baskets to key people within his most valuable clients -An important point that Jerry brings up is that once you start, it is very difficult to stop giving gifts each year.  Sam has a vendor story that is right along those lines. -Getting back to tech, Joe has a client with intermittent wake from sleep issues.  His team did some bench testing to reproduce the issues, and they found this thread.  All 3 had people use the extension cord solution and it seemed to work for everyone: https://apple.stackexchange.com/questions/167291/suddenly-apple-wired-keyboard-not-working https://www.zigpress.com/2014/12/30/has-your-apple-mac-external-usb-keyboard-stopped-working/ https://discussions.apple.com/thread/5470234 -Jerry has a story about a 21.5” iMac upgrade gone wrong and he gets salty when describing the details.  He was able to perform a repair offsite and save the day! -Joe has some positive information to share about TeamViewer and how it handles modifier keys -Sam was excited about TeamViewer coming to Synology and quickly installed the app, only to find that remote access is only available for TeamViewer for Windows: https://community.teamviewer.com/t5/TeamViewer-IoT-Labs/IoT-Remote-AppControl-solution-and-Synology-NAS-boxes/td-p/33052 Please note that there are some known issues: Connections are currently only possible from TeamViewer 13.1 running on Windows. macOS, Linux or mobile clients are not supported. -Joe talks about Sophos being upgraded to Sophos Home.  Jerry also has experience with ESET antivirus. -To keep our Ubiquiti streak going, Joe discusses changing the wireless mesh uplink priority and how it can greatly improve the stability of a mesh network: https://help.ubnt.com/hc/en-us/articles/115002262328-UniFi-UAP-Configuring-Wireless-Uplink#5 -On the flip side, Sam learned from Ubiquiti support that disabling wireless uplink should improve the stability of wired access points

Topics: -Joe joins the crowd in the cloud  -The biggest issue affecting Joe in his move to the cloud is “van-width” -An unexpected issue was dealing with his Dropbox data. Joe's PSA: Symlinks in Dropbox = no bueno.  It just got stuck "checking for changes" for days on end. Found a relevant link: “stuck on checking for changes" issue, which said that the solution was removing symlinks from inside the Dropbox folder. It included a handy command to list all symlinks in the Dropbox folder:  find ~/Dropbox -type l -exec ls -lah {} \;  -The old days of Mac HelpMate comes up as Joe is sifting through his Dropbox data -A new type of filesystem link (like symbolic links and hard links) to be aware of, called a firmlink:  https://eclecticlight.co/2019/10/13/last-week-on-my-mac-more-than-adventurous/ -Jerry is very happy to report that ClarifyIT has a beta that is 64-bit capable! -After some finagling, Jerry finally figures out how to get Paste and match style working in the latest version of Microsoft Office -In updating his Mail Chimp and testing with one of his email addresses, Jerry gets a random tips & tricks newsletter -Upcoming show on marketing is an idea the CCP staff is kicking around -Google Ads halts Jerry’s marketing plans by saying he is in violation of terms.  Getting in touch with the right people at Google turns out to be an even bigger challenge. -Facebook and Instagram marketing can be region specific.  Or is it? -Sam almost has a major mishap in his travels to Alaska  -HEVC and HEIF wreaking havoc on Joe's MacBook Pro: com.apple.iLifeMediaBrowser.ILPhotosTranscodeCache in ‎⁨~/⁨Library⁩ ▸ ⁨Containers⁩ ▸ ⁨com.apple.ScreenSaver.iLife-Slideshow-Extension⁩ ▸ ⁨Data⁩ ▸ ⁨Library⁩ ▸ ⁨Caches⁩. This folder grows to consume all available disk space on his Mac running 10.14.6 Mojave.

    Topics: -Joe is questioned by Jerry about a product that he used for many years called Statusboard for iOS by Panic https://library.panic.com/statusboard/. He has since moved to a solution that runs off a Mac mini in his office. Joe recommends products called Geek Tool & Feedwind to add dynamic calendar content that he displays for clients to see when in his office -An excellent customizable display solution called DAKBoard https://dakboard.com/site/business is what Jerry uses for his family to run his shared calendars -Jerry has an iPod eBay story to share. iflash.xyz sells boards that can be inserted into specific iPods to increase storage. He uses that along with open source software called Rock Box to play FLAC (Free Lossless Audio Codec ) files.  https://www.iflash.xyz/store/iflash-solo/ https://www.dcsoundop.com/88-ipod-classic-sd-card-upgrade-w-iflash-xyz-adaptor/ https://www.iflash.xyz/prepare-sdxc-exfat-for-use-with-the-ipod/ https://www.youtube.com/watch?v=Q-B2DJKKSCA -Joe & Jerry get philosophical and reflect on how technology has changed over the years

Hedgeye Energy Policy analyst Joe McMonigle joined Daryl Jones to tackle some of the most important questions facing energy investors today in our 22nd episode of In The Arena. Daryl jumped right in by asking Joe, "What do you see as the single greatest risk to oil markets right now"?Joe held nothing back and detailed the current geo-political risk, "The attack on the oil processing facility in Saudi Arabia really awakened the geopolitical risk factor. I still think it’s not fully priced in yet. I think there's a lot of my more risk to be had in the oil market as a result of that middle East conflict."Topics Joe and Daryl covered in this insightful and somewhat alarming conversation included:Geopolitical Risks: Iran’s maximum chaos theoryAramco IPO: the “deal of the century”, delays, and valuationsU.S. Energy Policy: impacts from the Presidency, fracking ban, and stock competitiveness

Topics: -Joe kicks off the show bringing up leisure time and time management  -Working ON the business vs working IN the business -A challenge for Sam is meeting interruptions that occur when clients reach out. Not just for him but for his staff -Sam may be on the lookout for a new hire but does he look for an admin or a tech? -The CCP crew are very appreciative of the collective audience and their feedback/advice -“This is not for everyone”. Sam comes to the realization that running a business isn’t something everyone can handle.  -A continual question for Sam is taking on Windows clients.  -Joe explores marketing new services to current clients as a method of increasing revenue. For instance, offering Ubiquiti installations for clients in need of upgraded Wi-Fi.  -QuickTime screen recording to the rescue for Sam as he tries to see a message that quickly disappears on his screen -Joe has some follow up to how he sets up his clients with individual Ubiquiti UniFi controllers. While Sam is moving to a central controller, specific logins per client is something they agree on.  -Cloud Key stability has plagued all of us. After some research, Joe has dug up information about the Mongo database and how it is prone to failure during a power loss. To combat this, Joe discusses his backup power plan for the Cloud Key.  -After a recent discussion with Christopher Stout on Episode 311, Sam is looking to setup a closed system like UniFi, Synology Surveillance Station or Security Spy -Sam learns some interesting details from a SonicWALL vendor about true throughput  -Friend of the show, Weldon Dodd points out a great write up by Rich Trouton on his site, Derflounder. It’s an interesting piece about enabling Touch ID for sudo commands.

Topics: -Joe has spent time recently dedicating his focus on Addigy and Watchman Monitoring and understanding how to best leverage those tools -Scripts has been what Joe has been concentrating on and he has found a tremendous amount of help and support through the MacAdmins Slack and the Addigy community - Joe created a script to help ensure your client's Mac fleet gets restarted regularly, according to the best practice you decide. Initial prompt to gently suggest a restart after a "recommended" uptime, default to do nothing if ignored. Second prompt when uptime reaches "preferred", defaulting to gracefully restart if ignored. Final prompt when uptime reaches "limit", defaulting to try a graceful restart and then try a forcible restart if needed. Default values: 7 days, 21 days, 75 days. "I prefer HyperCard" - Joe's script, for Addigy users: Restart Mac per Best Practice gets approved while recording the show! -Sam talks about the “Easy Button” he learned while working with Jamf. He likes the thought of empowering the users to have them complete step 0 before calling support. -These conversations seem to always point to how it weaves into your managed services or hourly plans. And having clients wonder why they have you if things are working so well. -Joe also created a couple of great scripts to work with Watchman Monitoring functionality: — This script to easily "Adjust Watchman Monitoring Time Machine Warning", default 21 days. For those users who just can't seem to run a backup regularly whether by circumstance or habit. Previously used to connect remotely to adjust this, since it can't be changed remotely in the Monitoring Client web interface. Now we can deploy it remotely, even across multiple machines or an entire client! —Another script to "Adjust Watchman Monitoring Root Capacity Warning", default 95%. For those users who perpetually, or periodically, ride the edge of Apple's recommended best practice and you want to give them a bit more leeway. Again, it can't be changed remotely in the Monitoring Client web interface and we used to have to connect remotely to adjust this. -Jerry gets a call from a new client in a remote location and discovers a 2011 iMac that was fairly unresponsive. Jerry is tasked with the job of migrating to a new iMac. He sees an old version of TeamViewer on the computer and discovers a surprise! -Jerry & Joe discuss an episode of the CYBER podcast - Snowden on iPhone: with Android, patching landscape is a disaster because manufacturers discontinue phones quickly and don't continue providing software updates, and because phone vendors don't control chipset updates like for WiFi and cellular chips. This leaves many older phones vulnerable but in many different ways so there's no simple exploit or "skeleton key" for all devices. This mitigates the kind of widespread attack that can be developed for iPhone, since so many iPhones are running the same versions of iOS and have the same chips and firmware running on the chips. -A worrisome story about sharing sensitive data with others on Dropbox is shared by Joe. It leads him to think of a method of phishing or scamming end users: create phony Dropbox accounts, create shared folders, share some data with strangers "accidentally" in a folder with a generic name like “SECURE”. Listen as Joe talks about how he would set his trap. -Dave Provine brought up the SS7 vulnerability in the MacAdmins Slack, which was originally demonstrated at the Chaos Communication Congress hacker conference in 2014 and made some news on 60 Minutes in April 2016. It exploits vulnerabilities in a system called Signaling System No 7 (SS7), originally developed in 1975. So it's not just SIM hijacking that makes SMS a weak link. By hacking SS7, an attacker could silently snoop on SMS text messages, phone calls, and access phone location data. Yikes!

Topics: -Joe starts off the show with some follow up and a PSA -Long time friend of the show, Dave Provine helps clear up information regarding /private/var/db/fpsd/dvp.  Dave explains that those folders are in reference to the fairplay streaming daemon. -Joe provides a PSA to the team about accessing a computer remotely when Apple Remote Desktop is running.  A simple checkbox in the preferences will allow this functionality. -Joe shares some of the settings he enables for ARD for security, including storing credentials in keychain and encrypting network data. -The remote discussion prompts further griping about TeamViewer -Offboarding clients with remote access like TeamViewer is not always a challenge -Sam goes on a rant about Apple IDs in a corporate environment and a lack of understanding on the client side -Joe’s team has a process for migrations and he talks about the challenges he faces when clients have their own assumptions and expectations -Migration Assistant has presented problems for Sam’s team so he asks for details on Joe’s method -Finding Retrospect in a user’s StartupItems further solidifies Joe’s method for migrations -Joe generously shares some of his procedures for migrating data

Topics: -Joe is broadcasting from the passenger seat of the RV as he deals with a host of hardware problems -A company called Twelve South created a product called AirFly that’s perfect for using your AirPods on an airplane: https://www.twelvesouth.com/product/airfly -Jerry is working with a new client who has a current consultancy that holds all the credentials close to the vest and it presents its challenges -Methods of doing business becomes a hot topic as Joe & Jerry talk about navigating those waters with clients -Working with resellers or other companies that may operate differently can cause confusion and add complexities working with the client -Jerry compares the work at times to being a refrigerator repairman -Sometimes in our line of work, feeling appreciated is a rarity -“You don’t *** with the computer guy” - Jerry Zigmont -Some clients just want to game the system -Jerry has some good stuff to say about the TidBITS Content Network.  All of the CCP team put it to good use and you can too: https://tcn.tidbits.com/ -While we are on the subject of clients, Joe & Jerry talk about methods and styles of communication

Topics: -Joe kicks off the show trying to gather Sam’s secrets to hiring only to find that Sam has no method -Sam shares a story of how relinquishing control can sometimes not work out as expected -When do you make that first hire? What is the key to knowing this is the time? -Who should that first hire be? Admin or technical? -We revisit the topic of finding ways to have your employees learn. Do they do it during work hours or is the expectation to learn on their own time? -Developing “sane business hours” is a method that Joe and his team implemented to help build a positive culture in the office -”Jerry McGill” discusses his thoughts on finding a niche market -A project Sam was working on for a client seems doomed to fail based on lack of collaboration -”Borderline negligence” is the term Joe uses to describe networking equipment that another company installed -Jerry raves about Eero after replacing his Ubiquiti equipment in the house

Topics: -Joe is just about vagrant status as he gives us an update on his life on the road -Ashleigh has some troubles with her Air Pods and her model MacBook Pro -Apple hardware costs are making the guys wonder about new purchases -A conversation with a client with a “gaggle of Macs” about the upgrade path -Watchman Monitoring helps to generate customized reports either internally or for the client -As rumors swirl about an October hardware release, Jerry hopes for an iPad with a USB-C connection that can also be used as an external display. -PSA for Backblaze customers - upgrading to Mojave could cause Backblaze to stop backing up. Follow the article below to allow full disk access: https://www.backblaze.com/blog/mojave-permissions/ -1Password can still autofill credentials but can no longer execute a login (ie. pressing Return) in the latest version of Safari -Also in Safari 12, Citrix now has an issue running. One of Joe’s clients has this issue after upgrading on her own. Here is a post about the fix: https://discussions.citrix.com/topic/398482-ica-download-on-safari-12/ And a blog post from Citrix about the issue: https://www.citrix.com/blogs/2018/08/03/npapi-support-is-being-removed-from-safari-12/ -Jerry references MacBreak Weekly, where they mention an app called Focos, which uses computational photography to perform amazing edits on your photos -Jerry wants the new phone for “George Clooney selfie mode” -Joe has a client with a new domain that ends in .photography, which caused all sorts of issues as many apps don’t understand that it is a URL. His work entailed adding the domain to Google Search Console, along with adding variants, selecting defaults, and adjusting country/language settings. Here are Squarespace recommendations: https://support.squarespace.com/hc/en-us/articles/205814568 -Joe shares a problem and solution for an issue in Mail app when composing a new email -Joe introduces yet another new segment: Joe's Corner Down by the River. Note that when removing ~/Library/Mail/V5/MailData/Envelope Index, Envelope Index-shm, Envelope Index-wal, ExternalUpdates.storedata, ExternalUpdates.storedata-shm, ExternalUpdates.storedata-wal, when rebuilding mail database, messages for IMAP accounts are re-downloaded from the server! Eats up limited cellular bandwidth.

Topics: -Joe talks Apple Watch -Joe introduces two new segments: -“What I learned at the Apple Store” Joe learned how to check his iTunes gift card balance -”What I learned from the client” The keyboard shortcut of Command+Backslash auto populates credentials from 1Password Sam is blown away by this, yet Jerry has been doing this for years. It prompts Sam to quickly come up with a new segment of his own: “What I learned on Command Control Power”. -Joe has a rant about 1Password 7 and offering markdown support, which inadvertently had a detrimental affect on his Secure Notes within 1Password. -Wearing his tin foil hat, Joe talks about entering computer passwords and other potential data while on public networks or on camera that could already be compromised. -Continuing the security topics, the gang talks about directory bound account passwords in large organizations that are set to Welcome1. -Joe has a bone to pick with Microsoft Exchange due to another missing feature that exists elsewhere. It seems to be missing multiple alerts in calendar events! -Sam gets frustrated about a freebie he offered to a client that turned into a much longer visit than expected Thank you to our listeners!

Topics: -Joe has some follow up about his favorite keyboard shortcut, Command+Tab.  Jerry and Sam recall some of their favorites. -As Jerry talks about using the Clipboard manager feature of one of his favorite apps, Alfred, Joe goes to his tin foil hat korner.  Sam realizes how terribly inefficient he is at times. -Jerry amuses the group about how some clients will bang away on their keyboard or mouse thinking that more force will make the computer respond better -As Jerry talks about a client invading his personal space, Sam is reminded of a Seinfeld episode: https://www.youtube.com/watch?v=NGVSIkEi3mM -Sam has a gripe of his own in working with Jamf Now recently and an app deployment taking an unexpected turn -After the recent announcement of Apple's keyboard service program for certain models, Joe suggests QA testing in more realistic, dusty environments. -After years of unprepared clients, Sam encounters a client akin to Superman who performed half of the work he was quoted to do -Jerry has a PSA about Sandisk memory cards that may fail under intense workloads -Dropbox seems to be a culprit for high CPU usage -Joe has a photographer client that was looking to adjust his workflow to RAW and it had negative affects on the memory card -Sam chuckles to himself as he is directing his staff how to work using the "fuzzy slipper method" that Jerry coined recently   Thank you to our Patreon Sponsors!

This week we are proud to be sponsored by FLEXdesk, an offering from our friends at Rooted Consulting.  FLEXdesk - Help Desk support that grows with you Topics: -Joe has some questions about content caching and working with multiple WAN IP addresses.  Sam makes an attempt at discussing while on the road. -Sam encounters an issue when attempting to download a full macOS High Sierra installer.  With content caching enabled on another computer, the App Store only downloaded a small 15 MB file.  Only when turning content caching off would it download the full installer. -Jerry is in the midst of a remodel in his home office so he talks about the struggles of being uprooted and moving equipment -He recommends theTP-Link PowerLine Adapters as a good alternative to ethernet when that’s not possible:https://amzn.to/2N6vX6P -After Jerry was talking about how an Apple TV reset worked to correct issues, Joe suggests a change in our motto to “Have you tried resetting it?”  -Joe recommends these fans he found on Amazon for spot cooling.  He specifically uses the AC Infinity Multifan S2: https://amzn.to/2NcQhmP S7: https://amzn.to/2uo5t8U -Quick tip from Jerry about a client that took their Mac into the Apple Store and were told that it needed a new logic board.  He saves the day by unplugging the battery and the client is ecstatic that it turned on again. -A reminder from Jerry to have your clients put reviews on Google or Yelp -Joe has some Safari gripes to talk about.  At times, when clicking on a link in Apple Mail, it will open a new tab in one of his minimized windows in the Dock.  Jerry wonders if it’s more of a peeve than a gripe. -Another annoyance is making exceptions to invalid certificates in https sites.  He also noticed that the password dialogue box is for the current logged in user’s credentials.  Sam thinks this is because it is placing an exception in the user’s keychain.  Jerry wonders if it’s a router’s config page with an expired certificate.  An older version of Firefox is the workaround. -Joe attempts to hold Sam to his keychain thought and he cannot verify as he is careening down the highway at high speeds -A connection to John Gruber and Daring Fireball - he declares the Menu Bar as the Mac’s greatest invention.  Joe says Command+Tab is the greatest keyboard invention.  Sam wonders what came first, Command+Tab or Windows key+Tab?

Topics: -Joe is reporting from the streets of Boulder Creek, CA #vanlife -Joe talks about the unglamorous life of living in a camper (down by the river) -He actually references Marco Arment discussing camper stories on Accidental Tech Podcast: http://atp.fm -Cellular difficulties creep up as Joe discusses using his cellular modem -As a board member of a non-profit, Joe discusses his ability to score an unlimited data plan with Sprint: mobilecitizen.org -Joe's transition has been surprisingly smooth after going on the road, largely due to his staff at PsiMac -The disasters of Kerio / GFI are brought up once again -Both Joe and Jerry have hosted CrashPlan PROe for clients.  Joe is slowly migrating his users to BackBlaze.  Jerry has decommissioned his PROe server. -Since the root level Library is excluded from BackBlaze by default, Jerry provides a solution to use Carbon Copy Cloner to copy the data to the Documents folder, which would then be backed up. -Joe's MacBook Pro had a bit of damage when purchased from a client.  Now it is reporting "service battery".  After deciding to send it to depot for repair, he shares his dealings with the process. -As Jerry comments on Joe's name dropping in California, Joe recalls the SNL sketch called "The Californians" https://www.youtube.com/watch?v=2jIBZjL8G5s

Joe Parisi is a professor of music education at UMKC and the director of the Fountain City Brass Band. He joins me to talk about music education, brass band, and how music gives us a sense of belonging. Topics: Joe’s background and current position as a music professor at the University of Missouri Kansas City. Teaching students to love music through band and the importance of creating lifelong learning through music. The exceptional faculty, including Elliot Del Borgo and Tony Maiello at SUNY Potsdam during Joe’s undergraduate study there and the lessons that he learned from those great musicians. Increasing the number of great moments so that students want to come back and work harder. The program at UMKC including commissioning and premiering over 50 new works and stories of commissioning composers. The Fountain City Brass and brass banding and using competition as a way to build community. Links: Joe Parisi University of Missouri - Kansas City Fountain City Brass Ben Zander "The Art of Possibility" Carol Dweck “Mindset” Gunther Schuller: Symphony for Brass and Percussion Hindemith: Symphony for Band Verdi: Ave Maria from Four Sacred Pieces Biography: Joseph Parisi is a professor at the UMKC Conservatory of Music and Dance where he conducts the Conservatory Wind Ensemble and serves as a music education and conducting faculty member. During the 2017–18 academic year, he is serving UMKC as Director of the Interdisciplinary PhD Program. Recognized as one of the most well-rounded faculty members at UMKC, Parisi has amassed an impressive career as a conductor, performing artist, pedagogue, and scholar. He has made professional appearances both nationally and abroad conducting music festivals, adjudicating ensembles, presenting clinics, research, lectures and workshops throughout the United States, Canada, Europe, United Kingdom, and China. As Parisi embarks on his 16th year at UMKC, he continues to collaborate with many outstanding artists and composers, commission new works, and perform throughout the world. Recognized as one of America’s outstanding brass conductors, Parisi is the principal conductor of Summit Brass at the Rafael Méndez Brass Institute (http://www.mendezbrassinstitute.com/) and Fountain City Brass Band (http://fcbb.net/). Both groups have a rich and distinguished history of outstanding brass playing, and under Parisi’s leadership, Fountain City Brass Band leads the United States as one of the world’s top brass bands. Parisi has been recognized numerous times with the Brass Band Conductor of the Year Award, and received the winning conductor award at the Scottish Open Championship. Fountain City will return to the U.K. in 2017 to perform at Brass in Concert in Gateshead and the Scottish Open Brass Band Championship in Perth. Fountain City Brass Band’s latest recording, Celtic Impressions, has received wide-spread praise for its ensemble precision, excitement, and musicality.

This week Kriss is joined by Rich Jones (@RichJones15) to talk about the craziness that happens in the world. Rich has gives his unique perspective as a 7th generation black man from Canada. He talks about how America looks from those outside the country as we're led down a deep dark hole with an idiot as President. A large portion of this show talks about this video from the NRA and Dana Loesch. It's very clear that the NRA is a terrorist organization that pretends to "fight for the 2nd Amendment" but in reality is nothing more than funding and promoting white supremacy. We break down how the NRA handles acts of violence and how their responses always differ when it comes to the victims being black and the perpetrators being law enforcement. The NRA is the reason why gun violence in America won't go down and their violent and ridiculous rhetoric is why. The NRA for years has acted like a terrorist organization while trying to claim to be victims. Yet they actively work to provide cover for white supremacists that end up being domestic terrorists and never attempt o change. Listen to the whole show to find out why. Topics: Joe & Mika only care about Trump now because they're the victims Hannibal Burress sends an imposter to the Spider-Man: Homecoming red carpet premiere Dana Loesch claims her video doesn't incite violence against the left (it does) Ten white supremacist terrorist attacks the NRA and Right don't address Coon...I mean Colion...Noir says the NRA doesn't need to speak up about Philando Castile because they...hired him Who funds the NRA? That time the NRA boycotted Smith & Wessen for developing a smart gun Do You Even Sci-Fi Bro Growing babies in your living room in pods...what could go wrong? Black Woman Shoutout Xandra Jackson - Portraits, paintings and photography. Check out her Instagram Page @XandraJackson Guest: Rich Jones - @richJones15  Sponsors: Sign up for Loot Crate through our affiliate link! TweakedAudio.com using the code ‘reviews’ to get 33% off & free shipping. The Poole Law Firm - "Solutions, not excuses..." Shop at our Amazon Store to support the site Contact Us: MTrailerReviews@MTRNetwork.Net Check us out on Youtube Twitter – @InsanityReport & @TheMTRNetwork

This week Kriss is joined by Rich Jones (@RichJones15) to talk about the craziness that happens in the world. Rich has gives his unique perspective as a 7th generation black man from Canada. He talks about how America looks from those outside the country as we're led down a deep dark hole with an idiot as President. A large portion of this show talks about this video from the NRA and Dana Loesch. It's very clear that the NRA is a terrorist organization that pretends to "fight for the 2nd Amendment" but in reality is nothing more than funding and promoting white supremacy. We break down how the NRA handles acts of violence and how their responses always differ when it comes to the victims being black and the perpetrators being law enforcement. The NRA is the reason why gun violence in America won't go down and their violent and ridiculous rhetoric is why. The NRA for years has acted like a terrorist organization while trying to claim to be victims. Yet they actively work to provide cover for white supremacists that end up being domestic terrorists and never attempt o change. Listen to the whole show to find out why. Topics: Joe & Mika only care about Trump now because they're the victims Hannibal Burress sends an imposter to the Spider-Man: Homecoming red carpet premiere Dana Loesch claims her video doesn't incite violence against the left (it does) Ten white supremacist terrorist attacks the NRA and Right don't address Coon...I mean Colion...Noir says the NRA doesn't need to speak up about Philando Castile because they...hired him Who funds the NRA? That time the NRA boycotted Smith & Wessen for developing a smart gun Do You Even Sci-Fi Bro Growing babies in your living room in pods...what could go wrong? Black Woman Shoutout Xandra Jackson - Portraits, paintings and photography. Check out her Instagram Page @XandraJackson Guest: Rich Jones - @richJones15  Sponsors: Sign up for Loot Crate through our affiliate link! TweakedAudio.com using the code ‘reviews’ to get 33% off & free shipping. The Poole Law Firm - "Solutions, not excuses..." Shop at our Amazon Store to support the site Contact Us: MTrailerReviews@MTRNetwork.Net Check us out on Youtube Twitter – @InsanityReport & @TheMTRNetwork

Phil, Sam and Anya are joined by comedian Joe Machi & singer / songwriter Louise Goffin for a very special (and sometimes bleak!) holiday episode. Topics: Joe's parakeets, Anya's dog Radio, the Santa Claus myth, a hamster trafficking business, Sam’s trip to Bermuda, and listener emails (a painful tale of a hookup hooking up with a mutual friend, Catholic guilt, and tense holiday stories). Louise plays an original song and one by her mom and dad (Carole King & Gerry Goffin) and shares stories about Beautiful, getting signed to Dreamworks, having famous parents, having children, following your passion and her latest album, Apple on Fire, as well as her Carole King covers project. Follow @joemachi @LouiseGoffin @anyamarina @sammorril @philmhanley @standupnylabs Email weknownothingpod@gmail.com or call 347-467-1240 Visit StandUpNY.com to see when Phil and Sam are performing live at Stand Up NY and AnyaMarina.com for Anya’s tour dates. Listen to all our other great podcasts at StandUpNYLabs.com