Less Chatter, More Matter

The return-to-office debate is back, and a lot of businesses are all but making their employees return to the workplace. However, are these organisations giving the right reasons as to why employees need to return... or are they still communicating in a way that doesn't resonate?In this episode of Less Chatter, More Matter, we ask culture and comms expert, Anshuman Kumar, how he's seen leading organisations across Asia Pacific manage the return to office shift and what they've done right... or wrong.He highlights the shift away from rigid mandates and a new focus on the purpose of in-person work. The emerging undertone? It's not about filling seats—it's about solving problems, building culture, and making time together count.From here, we share fresh insights on making office days more intentional, the power of creative internal communications like gamification and immersive experiences, and the emerging role of AI as a true thought partner for communicators. Join us on this week's episode to challenge the status quo and find great new ways that you can reframe your hybrid work comms with clarity and purpose.Enrol now for early bird pricing!Our 2025 Crisis Communication Skills Virtual Bootcamps are open for enrolment. Get in quick to secure your spot and discounted pricing. Find out more here.Links mentioned in this episode:Anshuman's LinkedIn90 minute Strategy Power SessionPublic workshops and trainingLess Chatter, More Matter - Mel's bookTopic in Ten - have your say!Template packsChange Isn't Hard! - Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

In this episode of the Less Chatter, More Matter podcast, we are joined by Kate Neilson, a Senior Editor and Content Strategist at Mahlab, to explore how change fatigue happens in an organisation, and what comms can do to essentially, fix it.With extensive experience writing for the Australian HR Institute and working closely with business leaders, Kate offers a unique perspective on the challenges organisations face in adapting to a fast-paced, technology-driven environment.As businesses continue to grapple with hybrid work models, mental health issues, and the increasing pace of change - traditional communication strategies are no longer working to foster the engagement and connection needed. Which is why Kate discusses the growing importance of a more human-centred approach to communication—what she calls belonging communications. This approach helps to mitigate change fatigue and reduce resistance to new initiatives, all while giving practical strategies for communicators to thrive in a world full of change.This episode is a must-listen for communicators looking to adapt their practices, stay ahead of the curve, and navigate the complexities of modern org-wide change with a focus on people and connection. Tune in now to get the low down.Enrol now for early bird pricing!Our 2025 Crisis Communication Skills Virtual Bootcamps are open for enrolment. Get in quick to secure your spot and discounted pricing. Find out more here.Links mentioned in this episode:Kate's LinkedInTraditional vs Belonging Comms slide90 minute Strategy Power SessionPublic workshops and trainingLess Chatter, More Matter - Mel's bookTopic in Ten - have your say!Template packsChange Isn't Hard! - Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

When your team is 250 people strong, morale is shaky, and no one's in the same physical location, how do you communicate a major organisational change—let alone get people on board with it? In this episode of Less Chatter, More Matter, we get a behind-the-scenes look at an award-winning change communication project Mel Loy delivered for a local government client navigating a complex transformation.With multiple senior leadership changes, ongoing remote work due to office renovations, and a lack of clarity around what the change meant in practice, the challenge was clear: connect and engage people effectively without face-to-face interaction. You get the step by step strategy developed to turn this situation around—starting with a clear focus on outcomes and a commitment to simple, practical, and human-centred communication.Along the way, you'll pick up key tips on strategy versus tactics, making virtual events more interactive, and supporting speakers to deliver with confidence. Whether you're a change leader, communicator, or team manager trying to reach and engage dispersed teams, this case study is full of actionable insights to help you do it better. Tune in to learn what worked, what could be improved, and how creativity, clarity, and collaboration can turn a tough communication challenge into a big win.Enrol now for early bird pricing!Our 2025 Crisis Communication Skills Virtual Bootcamps are open for enrolment. Get in quick to secure your spot and discounted pricing. Find out more here.Links mentioned in this episode:90 minute Strategy Power SessionPublic workshops and trainingLess Chatter, More Matter - Mel's bookTopic in Ten - have your say!Template packsChange Isn't Hard! - Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

If you've ever opened LinkedIn, stared at the blank post box, and thought, “What do I even say?”—this episode is for you.Fady Ramzy is an international digital communications consultant, LinkedIn top creator, and trainer for LinkedIn Top Voices. He's passionate about helping professionals and leaders stop lurking and start leveraging LinkedIn to build an authentic, strategic personal brand.In this episode, Fady shares practical, no-fluff advice on how to show up online without feeling like a self-promoter. He unpacks his signature frameworks for consistent, human-first content—including the “3 specifics” and “3 Cs”—and shares how AI tools can support your creativity and workflow (without sounding robotic).We talk about:Overcoming the fear of judgment and perfectionismWhy value matters more than volumeHow to find your content sweet spot by blending personal stories with professional insightsThe mindset shifts that help you stay consistent and connected on LinkedInWhether you're a communicator, executive, small business owner, or just someone ready to show up more intentionally online, this episode will help you feel more confident, clear, and aligned in your content.Enrol now for early bird pricing!Our 2025 Crisis Communication Skills Virtual Bootcamps are open for enrolment. Get in quick to secure your spot and discounted pricing. Find out more here.Links mentioned in this episode:Fady's LinkedInFady's website90 minute Strategy Power SessionPublic workshops and trainingLess Chatter, More Matter - Mel's bookTopic in Ten - have your say!Template packsChange Isn't Hard! - Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

Let's be real — restructures suck. They're messy, stressful, and almost always handled poorly. But do they have to be? In this episode, we roll up our metaphorical comms sleeves and dig into why we keep getting restructures wrong (spoiler alert: it's not just the org charts), and what communicators can actually do to help make them suck a little less.From the jargon-laden emails no one wants to read, to leaders ghosting their teams at the worst possible time, we break down the usual chaos and chaos-creators. We offer up smart, human-first strategies to bring clarity, empathy and actual sense to these corporate shake-ups.Because no, you can't "comms" your way out of bad leadership — but you can help make the ride less bumpy. So if you're a comms pro, change wrangler, or just someone who's survived one too many restructures, hit play. It's time to change how we talk about change. Enrol now for early bird pricing!Our 2025 Crisis Communication Skills Virtual Bootcamps are open for enrolment. Get in quick to secure your spot and discounted pricing. Find out more here.Links mentioned in this episode:90 minute Strategy Power SessionPublic workshops and trainingLess Chatter, More Matter - Mel's bookTopic in Ten - have your say!Template packsChange Isn't Hard! - Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

What would you do if a client came to you and said they no longer needed your services, because they're going to use ChatGPT instead?This is the situation today's guest, Ana Pista, faced recently.If you don't know Ana, start now! She's the founder and CEO of Ardent Communications based in the Philippines. She's a seasoned PR expert with more than two decades of experience, having honed her skills while working for big companies like HP and Microsoft.In this conversation, we cover how to deal with clients who want to use Artificial Intelligence (AI) instead of our services, using AI in our own practices, the ethical considerations, and so much more.If you work in comms, PR or marketing, and AI is encroaching on your world, you want to  listen to this one!Links mentioned in this episode:Follow Ana on LinkedIn: https://www.linkedin.com/in/ana-pista-apr-871742108/Ardent Communications Inc. LinkedIn: https://www.linkedin.com/company/ardent-communications/Facebook: https://web.facebook.com/ArdentPR AI Centre of Excellence (ACE) LinkedIn: https://www.linkedin.com/company/aicentreofexcellence/Facebook: https://www.facebook.com/AICentreofExcellence/ArticlesArdentComm advocates for responsible AI use in PR practices (Inquirer): https://technology.inquirer.net/140011/ardentcomm-advocates-for-responsible-ai-use-in-pr-practicesArdentComm founder and CEO pushes ethical AI in PR (Inquirer): https://technology.inquirer.net/138713/ardentcomm-founder-and-ceo-pushes-ethical-ai-in-pr Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

Reputation takes years to build and only moments to break... and a lot of the time, it's due to something fairly simplistic that many wouldn't have planned for. In other times, it can be as signficant as a media storm, unethical behaviour or even worldwide crises. No matter the issue, the real work comes after the crisis has been managed and dealt with. This is where the reputational recovery starts, and with it, the long-term work of rebuilding trust and restoring credibility.In this episode of Less Chatter, More Matter, we unpack the critical phases of reputation recovery, alongside giving you five key strategies to help organisations repair their reputations and reset for the future.With it, we show you how to navigate the recovery phase in a way that effectively rebuilds your brand rep, and sometimes, helps it emerge stronger. So, tune in now for the big tips!Crisis Communications Virtual Bootcamps Open for enrolment now! Get early bird deals here.Links mentioned in this episode:90 minute Strategy Power SessionPublic workshops and trainingLess Chatter, More Matter - Mel's bookTopic in Ten - have your say!Template packsChange Isn't Hard! - Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

The Asia Pacific region is a powerhouse of growth and opportunity, and for communication professionals, that means a lot of exciting trends to watch. In this episode of Less Chatter, More Matter, we share key insights from the IABC Asia Pacific Fusion 2025 Conference in Manila.We dive into the five biggest trends shaping the future of comms and PR in the region, such as how the conversation around AI is shifting—no longer just about tools, but about ethics, accountability, and the economic impact. Change remains a constant, but the real challenge now is tackling change apathy. How can communicators re-engage employees and drive meaningful transformation?We discusses how professional communicators can step up to support and guide them. The importance of local representation in media and comms also takes center stage, highlighting the need for on-the-ground professionals to uncover authentic stories. We also explore the research behind some key trends and what can be done to support women in the profession.If you're a comms pro, change manager, or PR consultant, this episode is packed with insights to help you navigate the evolving landscape. Tune in now!Links mentioned in this episode:90 minute Strategy Power SessionPublic workshops and trainingLess Chatter, More Matter - Mel's bookTopic in Ten - have your say!Template packsChange Isn't Hard! - Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

Change is only as successful as the confidence behind it, which is why this week's episode of the Less Chatter, More Matter podcast features confidence expert Lata Hamilton. Lata runs us through the ways in which a lot of organisations often struggle with transformation, alongside how they can fix it. She talks to the way many lack foundational change capability, which makes even relatively small shifts feel overwhelming.Lata shares practical insights, including why process mapping isn't just a documentation exercise—it's a powerful tool to engage employees and build momentum. We also explore how real transformation isn't about new systems themselves but about what they enable for people and businesses.So... whether your organisation is navigating change, or you're looking to navigate yourself into a new career - this episode is packed with tips to make the process smoother and more successful. Tune in now!Links mentioned in this episode:Lata LinkedInLata websitePublic workshops and trainingLess Chatter, More Matter - Mel's bookTopic in Ten - have your say!Template packsChange Isn't Hard! - Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

Off the back of Tropical Cyclone Alfred here on the east coast of Australia, we have seen the quick rise of the not-forgotten behaviour seen during the height of the pandemic: toilet paper hoarding.Now, it may seem silly, and at both times you may have scoffed at the idea... but have you ever actually wondered why people rush to buy toilet paper during a crisis? Because we have. And right now, we're seeing it again. Which is why this week's episode of the Less Chatter, More Matter podcast is diving into the why behind the hoarding, and what we can learn from it in our comms. It's not just about the need—it's about psychology. In this episode, we explore the behavioural science behind panic-buying and what it reveals about how people respond to change. By understanding these psychological principles, we can better anticipate reactions to change and craft messages that resonate. Whether you're leading a transformation or managing communications, this episode will give you valuable insights into human behaviour... so, get listening!Links mentioned in this episode:Public workshops and trainingLess Chatter, More Matter - Mel's bookTopic in Ten - have your say!Template packsChange Isn't Hard! - Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

As professional communicators, team leaders, change managers, and even project managers, we can often be tasked with managing events. Whether it's a CEO town hall, a conference, an expo, or anything in between, there's always some kind of event we will be called in to help organise, if not manage, entirely.Though that doesn't mean we know what we are doing. In fact, quite a few of us have no idea what we're doing, which is why event management professionals should be on your speed dial. Because how do you make sure the event you run gets the outcomes you want? And that's what today's episode of the Less Chatter, More Matter podcast is all about. Featuring the expert, Sally Porteous, who is a passionate advocate for creating remarkable audience experiences where she has created three pillars of support for her event community. Red Lanyard is the production company supporting people and organisations to create their best work. Event Planner's Workshop is about creating space for people to learn, play, and test their work.And the Event Manager's Network that encourages connection, collaboration, belonging, and support. Still a self described work in progress, Sally continues to create meaningful event experiences, give others the confidence to do the same, and connect a vibrant community to make magic in the world. In today's episode, we cover everything about how to organise and manage quality events because events are a solid communication channel that we should be using.Links mentioned in this episode:Sally's LinkedInSally's AI for events workshopPublic workshops and trainingLess Chatter, More Matter - Mel's bookTopic in Ten - have your say!Template packsChange Isn't Hard! - Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

If you've ever had your eyeballs assaulted by a PowerPoint disaster—think endless bullet points, chaotic graphics, and a structure that makes zero sense—this episode of the Less Chatter, More Matter podcast is for you.We tackle the all-too-familiar scenario of being handed a presentation that needs major help before it lands in front of a VIP... but instead of just fixing slide decks one by one, we've shared some go-to strategies for guiding people to create better presentations themselves—saving you time, sanity, and possibly your eyesight. With seven practical (and sanity-saving) tips, we cover everything from defining a clear purpose to structuring content in a way that actually makes sense, ensuring your slides don't just inform but persuade.There is also some sneaky psychological tricks to help you get what you want—whether that's securing more budget, buy-in, or resources. We break down how to make your slides more visually engaging, why fewer words are (almost always) better, and how to simplify complex ideas without losing impact. This episode is packed with smart, actionable advice to make your next deck a winner... so tune in now!Links mentioned in this episode:Episode 95: Inclusive communications: how and why you should do it (ft. Matisse Hamel-Nelis)Episode 32: What is accessibility and why is it important? (ft. Kelly Thibodeau)Public workshops and trainingLess Chatter, More Matter - Mel's bookTopic in Ten - have your say!Template packsChange Isn't Hard! - Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

Creativity in Public Relations and communications isn't just about artistic talent—it's a mindset that thrives on collaboration. In this episode, Kirsty Visman from Superdream joins us to discuss how creativity plays a crucial role in problem-solving and campaign success, both in PR and comms.Kirsty shares insights on overcoming barriers like budget and risk aversion, the evolving media landscape, and the importance of adaptability. From tapping into niche audiences through podcasts to leveraging AI for research, this conversation dives deep into the trends shaping the industry today.But, you're probably wondering... why is this important to me? Well, here are some of the key things you'll takeaway from this episode:How collaboration fuels creativity in PROvercoming budget constraints to drive innovative ideasThe shift from traditional media to decentralised platformsWhy personalisation in PR is more effective than mass press releasesThe power of partnerships and brand collaborationsUsing AI as a research tool for trendspotting and media outreachSo.. what're you waiting for? Hit play to learn how to keep your comms strategies fresh, engaging, and impactful (even in this day and age).Links mentioned in this episode:SuperdreamKirsty's LinkedInLess Chatter, More Matter - Mel's bookTopic in Ten - have your say!Template packsWorkshops and trainingChange Isn't Hard! - Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

Not everything needs a comms plan, and not every comms plan needs to be extensive.On this week's episode of the Less Chatter, More Matter podcast, we explain away how you can easily outline and specify your comms before you even start. In fact, we share three essential questions every communicator should ask before crafting their messages.We all have busy schedules and information overload, meaning both communicators and audiences have little time for unclear, over the top or irrelevant messaging. By taking a few moments to consider these key questions, you can ensure your communication is clear, engaging, and effective—without the need for a full-blown comms plan. So, why wouldn't you spare yourself the workload and listen in for our simple three questions?Links mentioned in this episode:Less Chatter, More Matter - Mel's bookTopic in Ten - have your say!Template packsWorkshops and trainingChange Isn't Hard! - Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

In this episode of Less Chatter, More Matter, Mel Loy chats with personal branding and career expert Petra Zink about why your reputation, and your personal brand, is your most valuable asset—especially in today's digital-first world.Petra shares why personal branding is more than just self-promotion—it's about shaping the perception others have of you. She explains how a strong personal brand can help you stand out in a competitive job market, future-proof your career, and attract new opportunities.Key takeaways include:If you can't be found, you can't be considered—your online presence matters more than ever.Go beyond job titles and tasks—focus on the value you bring and the impact you make.Content pillars matter—define your expertise and share insights that are relevant to your audience.Overcome self-promotion fears—think of it as curating conversations, not just talking about yourself.The rise of YouTube and owned content—why long-form content and email lists are key to a sustainable brand.Whether you're job hunting, building a business, or positioning yourself as a thought leader, this episode is packed with practical strategies to help you take control of your personal brand.Links mentioned in this episode:Petra's company: Impaccct Petra's LinkedInTopic in Ten - have your say!Template packsWorkshops and trainingChange Isn't Hard! Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

In this episode of Less Chatter, More Matter, we answer a key listener question: "What is a quick framework for companies to adopt AI into the workforce?"Now, this one is a particularly interesting episode as we chat about the new challenges that accompany the hot topic of Artificial Intelligence, alongside what it means for workforces around the world.We dive into a 3P framework to help you foster adoption across your organisation, and we give you some pretty fantastic steps on breaking down the process in a way that's manageable - for everyone.Tune in to hear how communications professionals can lead the charge in integrating AI responsibly and effectively.Links mentioned in this episode:Topic in Ten - have your say!Template packsWorkshops and trainingChange Isn't Hard! Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

In this episode of Less Chatter, More Matter, we dive into the challenge of encouraging people to volunteer, particularly on initiatives that rely on community support. We respond to another Topic in Ten question from one of our listeners about how to get more volunteers involved without resorting to nagging or threats. We share six evidence-based strategies to inspire action while mphasizing the importance of experimentation to find what resonates with you and your audience best.  So, get into this short and snappy episode to get an understanding on how you can use science to make people give a sh*t!Links mentioned in this episode:Topic in Ten - have your say!Template packsWorkshops and trainingChange Isn't Hard! Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

Welcome back to Less Chatter, More Matter: The Communications Podcast and we are back, starting 2025 off strong with our newest Topic in Ten: How do I get more engagement on LinkedIn?This week, we're diving into a big one: How do I get more engagement on LinkedIn? Whether you're looking to enhance your personal profile or boost a company page, we've got some pretty useful tips to help you grow your audience and foster meaningful connections.Next week, we're wrapping up our Topic in 10 series with another hot topic before diving back into our regular programming in February. So stay tuned, and get listening to our latest short and snappy Topic in Ten!Links mentioned in this episode:Topic in Ten - have your say!Template packsWorkshops and trainingChange Isn't Hard! Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

Team... we did it. Not only are we bringing in a new year, hitting the big 2025, but we're at 100 episodes of the Less Chatter, More Matter podcast and honestly, what a ride!With our episodes now hitting the triple digits, it's no surprise that we're using this 100th episode to review and revisit some of the coolest interview learnings we had on this journey to 100 - with tonnes of amazing and intelligent folks joining us along the way.From building business acumen to mastering the art of simplicity in communication, we've got ten key takeaways and tips that every communicator looking to up their game can use in the new year.Whether you're a long-time fan or tuning in for the first time, this celebratory episode is packed with golden nuggets of wisdom. Dive in and let us know your favourite moment from the past 100 episodes!Podcasts mentioned in this episode:Episode 97: The inside scoop on internal communications (ft. Sia Papageorgiou)Episode 95: Inclusive communications: how and why you should do it (ft. Matisse Hamel-Nelis)Episode 92: How we can leverage political communications techniques in our comms (ft. David Imber)Episode 91: Top tips on becoming a confident public speaker (ft. Julian Mather)Episode 85: The key skills communicators need to develop for the future (ft. Ross Monaghan)Episode 81: A case study on how to communicate globally (ft. Cassandra Thurston)Episode 71: How improv can enhance your comms skills (ft. Mandy Plumb)Episode 68: How to make the complex, simple (ft. Kate Norris)Episode 57: The power of leadership communication (ft. Prina Shah)Episode 49: How to not be boring when you run workshops (ft. Leanne Hughes)Links mentioned in this episode:Topic in Ten - have your say!Template packsWorkshops and trainingChange Isn't Hard! Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

We're back with our Topic in Ten mini-series of the Less Chatter, More Matter podcast and this week, we've answered your burning question around whether we are surveying people too often.In fact, more specifically, we've given a tonne of top tips on the creative ways we can gather meaningful feedback from dispersed groups in sometimes non-traditional methods. We've shared five practical and creative alternatives to traditional surveys, while reinforcing the importance of collecting data you'll actually use and showcase, without overwhelming your audience. Interested? Listen in to make sure your participants' voices are heard. Make sure to submit your own questions below, too!Links mentioned in this episode:Topic in Ten - have your say!Template packsWorkshops and trainingChange Isn't Hard! Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

Welcome to our very fancy, new podcats mini-series: Topic in Ten, where we tackle your very own submitted communications questions or dilemmas in ten minutes or less.In this first episode of our new mini-series, we answer your question: "How can we get people to actually read our transformation program newsletter?"We explore the pros and cons of newsletters as a channel, we look at the why behind newsletters, and we also give five actionable tips on making your newsletter fresh, readable and enticing for your audience. All in just ten minutes!Get listening in and don't forget to submit your very own questions using the link below.Links mentioned in this episode:Topic in Ten - have your say!Template packsWorkshops and trainingChange Isn't Hard! Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

In this episode, we interview Sia Papageorgiou, the managing partner of the Centre for Strategic Communication Excellence, to talk about the progress and ongoing challenges in the field of internal communication. We also discuss a recent report by the Centre and Haiilo, which highlights the need for internal communication professionals to gain a strategic foothold and become more integrated into executive decision-making. Sia shares her experiences, the importance of measurable objectives, professional development, and the potential of AI in transforming strategic communication. So, jump in this week to chat all things internal comms! Links mentioned in this episode:Sia's LinkedInRead the report hereTopic in Ten - have your say!Template packsWorkshops and trainingChange Isn't Hard! Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

In this episode of the Less Chatter, More Matter podcast, we discuss six crucial trends that communication and change professionals need to anticipate in 2025.Through these trends, we showcase what it could mean for a comms pro leading into 2025, and how you capitalise on these trends to ensure you're hitting the mark. We also provide strategic advice on navigating these challenges, alongside some handy tips on what you need to make sure you steer clear of.This episode aims to equip comms folks with insights and strategies to stay ahead and thrive in the evolving communications landscape.... especially as the time begins for strategy prep leading into the new year!So, jump in and get your top 6 trends to stay aware of as you start to prepare for the new year!Links mentioned in this episode:Topic in Ten - have your say!Template packsWorkshops and trainingChange Isn't Hard! Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

In this episode of the Less Chatter, More Matter podcast, we picked the brain of award-winning communications and digital accessibility expert, Matisse Hamel-Nelis, on all things accessibility and inclusivity. In recognition of International Day of People with a Disability, December 3rd, we wanted to get the run down on all things accessibility, and what we could do or implement as best practice for communicators in order to make a difference.Our discussion covered some practical tips for making social media, documents, and videos more accessible, alongside the role of AI in accessibility, and the importance of inclusive language. Matisse also emphasised the need for continuous learning and engagement with the accessibility community to improve communication practices.So, listen in now to get some quick and easy tips on making your content more accessible to over 1.6 million people across the globe. Links mentioned in this episode:Matisse's websiteMatisse's LinkedInTemplate packsWorkshops and trainingChange Isn't Hard! Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

In this episode of Less Chatter, More Matter, we tackle a challenge that's all too familiar to communication professionals: measuring and reporting on your work.You've been there—you've just finished rolling out a major campaign or change initiative, and before you can breathe, you're knee-deep in the next project. Measurement? Reporting? Out the window. And then, months later, when leadership questions your value, you're left wishing you'd made the time.Sound familiar? Then this episode is for you.We dive into the why behind measurement (spoiler: it's about proving your strategic value and staying at the top of your game) and the how, with a practical five-step process. So, with actionable advice and tips on everything from crafting business-aligned metrics to making your reports visually engaging, this episode will help you showcase your value—and maybe even save your job in tough times.Ready to prove your worth as a strategic communicator? Tune in and learn how to turn measurement into your superpower.Links mentioned in this episode:Template packsWorkshops and trainingChange Isn't Hard! Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

In this episode of Less Chatter, More Matter, we jump headfirst into the five common communication mistakes that often scare off audiences, particularly in internal communications.Whether it's townhalls that cause you to have a quick nap, or comms that you see minimal engagement on and maximum deletes - there are a tonne of mistakes we, as communicators, can make that often do the opposite of communicating to our audience: we scare them off.With overly long messages, vague communication, corporate jargon, pointless communication, and boring content, we've got some practical tips on how to mitigate these issues. So, if you've ever seen a comms hit your inbox that made you want to quickly jump back into bed, you should listen in to learn how to keep your audience engaged and your messages effective.Links mentioned in this episode:Episode 17: How to write concisely without losing friendsTemplate packsWorkshops and trainingChange Isn't Hard! Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

Elections are at the top of our mind right now, regardless of where you are around the globe. In fact, there are at least 64 countries around the world that are holding elections this year… plus the European Union. Most notably, we're all sitting on the edge of our seats watching the votes trickle in from the US election and wondering what that may mean for the rest of the world in the coming years… so, with all of this in mind, we got wondering: what kind of comms is at play in elections and big political pieces, and more importantly, what could we learn from them?Which is why we've got the incredible David Imber on this week's episode of the Less Chatter, More Matter podcast to talk us through all things political comms and what we can take and apply to other areas of comms across the board. So, if you're keen to get the inside scoop on election tactics, including what Kamala Harris and Donald Trump have been doing comms-wise, you should listen in!Links mentioned in this episode:David's websiteDavid's LinkedInTemplate packsWorkshops and trainingChange Isn't Hard! Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

When you began your career, (unless you started out as a public speaker) we can make an assumption that you never thought public speaking would become a key skill in your toolkit.However, it's unfortunately the reality for a lot of corporate folks, and even those outside of the corporate world. In fact, the importance of developing public speaking skills has become a necessity in many roles - which is why we've got Motivational Speaker and professional public speaker, Julian Mather, on this week's episode of the Less Chatter, More Matter podcast.A former stutterer turned professional keynote speaker, Julian shares his personal journey from dreaming of being a photojournalist to becoming a TV cameraman, to his eventual career change into magic and motivational speaking (a rollercoaster, right?). Even with the chaotic career path he's ventured, Julian highlighted the critical need for effective communication and public speaking while providing practical tips for improving speaking skills, overcoming the fear of being wrong, and mitigating the usage of filler words like 'um.' So... if you want to get better at speaking in front of people, or maybe you just want to hone your skills, sit back and get listening to this week's episode!Links mentioned in this episode:Julian's websiteJulian's LinkedInTemplate packsWorkshops and trainingChange Isn't Hard! Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

What Would Mel Do is back, and with it, we've got a juicy listener-question submitted that we're ready to address. This week, we're answering: 'What would Mel do when the CEO isn't listening to your comms advice?' and with it, we've got six top tips to help.This week's episode of the Less Chatter, More Matter podcast provides practical strategies for better engagement, while emphasising the importance of trust, business acumen, and consistency. Mel offers actionable insights to improve executive communication, employee engagement, and organisational strategy.So, if you want to make sure you get heard... listen in here!Links mentioned in this episode:Template packsWorkshops and trainingChange Isn't Hard! Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

In this episode of Less Chatter, More Matter, we get down to the nitty gritty on how strategic language choices can enhance persuasive communication. In fact, we have three key tips to give you in making your language more persuasive alongside some of the things you need to avoid. The episode also highlights common pitfalls and uses practical examples and studies to illustrate the importance of these techniques in influencing belief, credibility, and motivation.So... if you're looking to get more persuasive or motivate people, stay tuned and listen in! Links mentioned in this episode:Template packsWorkshops and trainingChange Isn't Hard! Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

Ever thought of a career in change, or perhaps in change comms?Well, this week's episode of the Less Chatter, More Matter podcast may as well have been made for you because we've picked the brain of change recruitment specialist Eloise Seidelin from Change It Recruitment on all things change. We talk about change as a career profession, alongside the way change works in communications. We dive into change management, the need for organisations to adapt continuously and the importance of roles in managing technological and skill-based disruptions. Eloise shares insights on specialisation within change management, the importance of building lasting organisational change capacity, and maintaining the resilience needed for effective change management. The episode also discusses how change professionals can navigate their careers and highlights the emerging role of AI in the industry... so, jump in with us now!Links mentioned in this episode:Eloise's LinkedInChange It Recruitment Template packsWorkshops and trainingChange Isn't Hard! Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

Have you ever considered starting a podcast?Well, maybe you should. In this episode of the Less Chatter, More Matter podcast, we explore the world of podcasting... and why it could be a good idea for you to join it.With 546 million listeners globally, we dive into the importance of understanding your audience and what a podcast could do for you, your brand, your teams and your audience. Though, you may be thinking: what a great idea, how do I start?Luckily, we've given you the insider tips on the technical platforms and equipment you'll need to jump right in. Plus, we offer some key advice on structuring content, editing, and promoting your podcast effectively. So, tune in now for a comprehensive guide to starting and sustaining a successful podcast.Links mentioned in this episode:Episode 41: Crisis communication and the lessons we can learn from Optus Template packsWorkshops and trainingChange Isn't Hard! Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

On this week's episode of the Less Chatter, More Matter podcast, we're doing things a little differently.In fact, we're doing them completely differently because we've asked Mel to go ahead and review seemingly fine businesses, products or ideas and to give us a game plan on how she'd approach making them... better. Now, better is subjective. Much like our opinions. But, we can attest to the fact that all of the ideas in this very first episode of the What Would Mel Do (WWMD) series are great ones that any business could use to leverage their marketing and comms successfully.So, for this week's WWMD, we've taken a look into the Women's AFL right here in Brisbane, Australia and how we think they could elevate their comms game to get more folks to the actual game. Press play to get right into it! Links mentioned in this episode:AFLW Brisbane LionsTemplate packsWorkshops and trainingChange Isn't Hard! Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

This episode of the Less Chatter, More Matter podcast is dedicated to setting you up for the future of your comms career. In fact, we've brought in an expert in all things professional communication with the real-life experience of teaching our new communicators on how to adapt to the professional world ahead of them: Ross Monaghan.Ross Monaghan is a strategic communications lecturer at Deakin University and chair of the IABC Asia Pacific region, with a passion for discussing the dynamic nature of the communications profession. Ross shares his journey from journalism to academia and various roles in the mobile telecommunications industry, alongside what exact factors he believed helped him thrive in each area. Key discussion points include the evolving skills needed for communicators, the importance of embracing new technologies like AI, the significant shifts in communication practices, and the role of professional communicators in internal and external organisational success. In summary: we asked Ross to elaborate on what skills he thinks we, as comms pros, need to develop for the future - alongside what new comms pros will need for theirs. So... why wait? Jump in!Links mentioned in this episode:Ross' LinkedInTemplate packsWorkshops and trainingChange Isn't Hard! Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

Welcome back to another episode of the Less Chatter, More Matter podcast!This week, we're teaching you how to communicate like a human in a world of robotic, corporate jargon. We talk about the importance of clear, human-centric communication and how that influences your audience. We share some key tips and strategies for influencing others to adopt clearer communication practices, alongside some ways to help clarify your messaging.Tune in to learn how to transform corporate jargon into meaningful and impactful messages.Links mentioned in this episode:Template packsWorkshops and trainingChange Isn't Hard! Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

If we told you that taking your stakeholders for a walk could drastically improve your stakeholder relationships.... would you, a) believe us and b) want to immediately know more about how to apply this?We're fairly sure it's a mix of both a and b, but luckily, the latest episode of the Less Chatter, More Matter podcast features the brilliant Lisa Partridge from Sixcomms - a.k.a. the creator of the "Walk and Talk" method.On this episode, we dive head first into the importance of active and attentive listening skills in supporting stakeholder relationships, alongside how this plays a part in the six C's of effective communication. We discuss how genuine listening fosters connection, enhances curiosity, and assists in asking meaningful questions, alongside how you can do this out and about in nature or other ways that don't involve a board room.So, listen in to find out how to walk your talk... preferably in a beautiful park in Singapore! Links mentioned in this episode:Lisa's business SixcommsLisa's LinkedInLisa's Walk and TalkTemplate packsWorkshops and trainingChange Isn't Hard! Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

Now this episode is a gold mine of great tips, tricks and information for ANY comms pro!This week, we dive into the crucial steps you need to do before you begin the arduous process of a change comms plan. In fact, we go over what makes it an effective change comms plan, or not. We show you the importance of understanding the scope of change, taking a thorough brief, creating a reverse brief, and drafting FAQs to ensure a clear, strategic, and impactful communication strategy - all with template hacks in the links below.In fact, this episode provides practical advice and insights aimed at helping communication specialists navigate and support transformational projects effectively… so what are you waiting for?Find out what you need to know and do before you start your change comms planning - right here!Links mentioned in this episode:Change comms bootcampTemplate packsWorkshops and trainingChange Isn't Hard! Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

Welcome back to another episode of the Less Chatter, More Matter podcast and this week, we have a big treat for you! The incredible Cassandra Thurston, Global Communications Manager at Flight Centre Travel Group, has joined us to shed light on all things internal comms and a global workforce.She shares her expertise on managing internal communications for a global workforce alongside over two decades of experience in PR and employee communications. Cass discusses the challenges of reaching a geographically dispersed and diverse employee base while highlighting the strategies her teams have taken to unify their communications platforms, leverage data and AI tools, and create concise and targeted messaging. Cass also talks about her journey into internal comms, the impact of COVID-19 on Flight Centre, and the innovative programs that helped the company navigate the crisis. So... tune in for practical tips and insights on effective internal communication practices and get into it! Links mentioned in this episode:Cass' LinkedInCrisis comms bootcampTemplate packsWorkshops and trainingChange Isn't Hard! Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

If you haven't heard about the Optus cyber breach, the MediSecure cyber attack or even the St. Vincents ransomware shenanigans - you're about to. And mostly, not for good reason.In this episode of the Less Chatter, More Matter, podcast we give you some critical strategies for responding to cyber incidents. In fact, we emphasise the importance of preparation and clear communication, highlighting five key tips to navigating your crisis comms prep in lieu of a cyber incident. We run you through the big dos and don'ts in the comms world, and we give you some malleable tips on getting prepared for the semi-inevitable. In this digital age, are you willing to risk your brand rep?Join us to find out more!Links mentioned in this episode:Crisis comms bootcampTemplate packsWorkshops and trainingChange Isn't Hard! Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

Welcome back to another episode of the Less Chatter, More Matter podcast!This week, we debunk five prevalent myths around communication. Myths like the misconception that there's no such thing as over-communication, the belief that one's audience is always everyone, the assumption that people should already know certain information, the conflation of communication and change management skills, and the idea that natural communicators exist. We talk about all the ways that these are in fact, not correct, and we look into ways to fix these common misconceptions. Most importantly, we look at the why these myths came to fruition and what it has meant for comms over time, and overall.Join us and put your mythbusting hat on for this week's episode!Links mentioned in this episode:Episode 24: Change vs internal communication - what's the difference?Template packsWorkshops and trainingChange Isn't Hard! Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

This week, we welcome the incredible Victoria Rennoldson to the show to talk to the way cross-cultural communication works in a highly globalised world. On this episode of the Less Chatter, More Matter podcast, Victoria shares valuable insights on how leaders and teams can better communicate across different cultures, languages, and hybrid work environments. We then dive head first into common challenges, the importance of understanding cultural nuances, and we even find out some practical tips for tailoring communication strategies. At the end, we touch on the role of technology, such as AI and translation tools, in facilitating cross-cultural interactions... and how sometimes, it's not enough. Tune in for expert advice and actionable strategies in cross-cultural comms. So, what're you waiting for? Join us on this week's poddy!Links mentioned in this episode:Culture CuppaVictoria's LinkedInTemplate packsWorkshops and trainingChange Isn't Hard! Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

On this week's episode of the Less Chatter, More Matter podcast, we dive head first into the rapidly evolving landscape of virtual reality (VR) and its impact on communication... by interviewing one of the best minds in VR, Ben Breitenstein.Our resident virtual reality evangelist from Composit Design, sits down with Mel to discuss the current and potential states of VR in various fields, including communication, training, and telepresence. Together, this dream team explore practical applications of VR, its convergence with AI, and the future role of immersive technologies in building connections and enhancing workplace interactions. Ben shares insights from his journey into VR, including examples of VR use cases and tips for incorporating VR into professional practices. This insightful conversation sheds light on the transformative power of VR and AI, offering listeners valuable knowledge on navigating the next frontier of communication.So, what're you waiting for? Join us on this week's poddy!Links mentioned in this episode:Composit DesignBen on InstagramBen on LinkedInTemplate packsWorkshops and trainingChange Isn't Hard! Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

In this episode of the Less Chatter, More Matter podcast, we're diving head-first into the critical role of communications during mergers and acquisitions (M&As). Why, you ask? Because if you've never had to find out your workplace has been sold via a media announcement on a social media platform - have you ever really lived?Unfortunately, this is not uncommon - which is why this episode outlines the potential chaos and consequences of poor communication surrounding an M&A while providing a comprehensive guide on how to. do the exact opposite: manage your comms effectively throughout the M&A process. Some of our key topics include initial preparation, stakeholder mapping, scenario planning, developing key messages, executing a tactical plan, and maintaining long-term communication efforts post-merger. For the rest? Well, you'll have to tune in to find out!Links mentioned in this episode:Template packsEpisode 14: Know the difference between a comms strategy and a comms planWorkshops and trainingChange Isn't Hard! Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

The rapid shift to remote work in 2020 brought incredible challenges and changes to our internal communications. From the quick fixes like the introduction of varying comms channels (i.e. Slack, Teams, Skype, etc) through to the bandaid work from home solutions - our IT teams were under the pump. However, as much as we can applaud their quick and efficient roll outs during a tense time - it's becoming clearer as time wears on that these quick fixes are not only showing their limitations, but causing major headaches for a lot of folks; especially those in comms. This is the exact reason why we've discussed the importance of internal comms audits in this episode of the Less Chatter, More Matter podcast. However, we've gone one step further and even stepped out the exact six step process to conducting your own audit.Join us as we talk you through the simple six-step process to ensure your communication strategies are effective and up-to-date.Links mentioned in this episode:Workshops and trainingChange Isn't Hard! Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

In 2022 Australia was gearing up for a federal election. The Australian labor party or the ALP was in opposition at the time. And they needed to win over a specific audience: the younger generations. Meaning that the usual tactics wouldn'tcut it. And this is where a perhaps unlikely platform came into play - TikTok. At last count tikTok had over 1 billion active users, representing almost a quarter of all internet users. And the app has been downloaded more than 4.1 billion times. And of all those users, the largest proportion, at least in the USA are 10 to 19 years old with almost half of all users under 30. So how did a stodgy political party make this modern day social video platform work for them? That's what today's episode of Less Chatter, More Matter, is all about and we've brought in the expert: Dr. Susan Grantham to talk all about her research specialising in the intersection of trending social media, notably TikTok, and its applications within organisational contexts… alongside how it's changed comms now, and potentially, for good.Jump into this week's episode! Links mentioned in this episode:Susan's published paper Susan's Griffith Experts page Susan's LinkedIn Susan's TikTok Workshops and trainingChange Isn't Hard! Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

How many times have you avoided a tough conversation because you thought it would be difficult?  If you're like most people, probably quite a few. The problem is that avoiding these discussions can lead to accountability issues and team frustration - especially in a corporate environment.  However, we're here to deliver some good news on this week's episode of the Less Chatter, More Matter podcast, because were here to tell you that hard conversations don't have to be hard. That's right! They can be constructive and they can be really valuable if you take the right approach.... which is luckily what this episode is all about. You'll learn multiple techniques, tips and tricks on how to navigate challenging conversations in a way that ends constructively for all parties involved.So... with all this free learning waiting for you, let's get into it!Links mentioned in this episode:Constructive conversations webinarWorkshops and trainingChange Isn't Hard! Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

By 2025, it's estimated that the volume of data or information created, captured, copied and consumed worldwide will reach 181 zettabytes. That's the equivalent of 4.98 quintillion movies, or 78 times the length of the Milky Way.Now you may be thinking: firstly, that's a heck of a lot of data - and you'd be right; but secondly, you may also be wondering why this matters for a communications podcast or to a comms professional?Well, that would be because as communications professionals, data surrounds us everywhere we look, and it is a critical tool to make sure our work is the most effective it can be. And that is what today's episode is all about. In fact, we're so sure of this implication to our work, that we enlisted the help of self-confessed (and proven) data extraordinaire, Roelant Vos from Agnostic Data Labs, to talk us through what data is, where to find it and how we can be using it as comms professionals. He also shared some of the challenges with using data that we need to be on the lookout for, alongside the tools that we can leverage to make it even easier for us to get ahead of the game… including AI!So don't get left behind and sit back, relax and enjoy this chat with the wonderful Roelant Vos. Links mentioned in this episode:Roelant's LinkedIn Roelant's WebsiteMichelle Bowden: How to persuade bookWorkshops and trainingChange Isn't Hard! Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

How could improv possibly play a role in improving someone's communication abilities?We're so glad you asked. This week on the Less Chatter, More Matter podcast, we've got the incredibly talented and incredibly knowledgeable Mandy Plumb, from Blah Blah Blah Improv in to talk all things improv, and how it translates for a comms pro.Mandy talks us through how the skills crucial to an improv comedian can help people from all walks of life and professions to build on and refine their comms skills. From the obvious like public speaking practice, through to the less obvious, like collaboration and strategic thinking - it's all a part of the play, per se.So, jump in this week and maybe you'll get yourself into the world of improv, too.Links mentioned in this episode:Blah Blah Blah ImprovMandy Plumb's LinkedInWorkshops and trainingChange Isn't Hard! Mel's bookSign up here to the fortnightly mail out of free resources!Matt Abraham's bookSay hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

Strategic storytelling is a skill as old as time… literally. As in, most of the world couldn't read or write until the 1980s, so how we communicated was through verbal storytelling. This, however, has become less used over time with the introduction of length presentations and the infamous dot-point; but can we really say that those are more effective than a story?No, we actually can't. Which is why this week's episode of the Less Chatter, More Matter podcast is centred around the neuroscience, alongside the history, of why storytelling is actually significantly more impactful with an audience - especially when it's strategic. Alongside how you can use it, and why you should. So, get stuck into it and hone in on your inner storyteller this week.Links mentioned in this episode:Workshops and trainingChange Isn't Hard! Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

We're getting close to the end of financial year here in Australia, and with it comes the age-old debacle: how do we communicate our results to varying audiences?Well, this is where communications professionals come in, and it's also why this time of year isn't just stressful for the finance and investor relations folks. This time of year can include a variety of comms requirements, from the communication of results to shareholders and investors, through to employees and news - it's all about how you do it. All of which we've got covered in this week's episode of the Less Chatter, More Matter podcast. So, get stuck into it and find out what our five tips are to preparing your comms for EOFY.Links mentioned in this episode:Episode 16: Can we please re-think the Annual Report?Episode 68: How to make the complex, simple (ft. Kate Norris)Workshops and trainingChange Isn't Hard! Mel's bookSign up here to the fortnightly mail out of free resources!Say hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question

Another week, another filled-with-free-insights podcast episode and another incredibly insightful guest! Welcome to our latest guest, Kate Norris, from Presentation Boss - a business dedicated to teaching data visualisation, interpretation and how to communicate your data and findings in a way that resonates with your audience.Why? Because one of the most common mistakes we see in communication is when people don't take the time to make complex ideas and data simple and easy for their audiences to understand. And when we don't do that, we miss the whole point of communication in the first place, which is getting our audience to understand and resonate with our message.Which is why we've spoken to the absolute expert on this topic: Kate Norris! So tune in to find out more.Links mentioned in this episode:Visit Kate's business hereVisit Kate's LinkedInSay hi!Follow me on LinkedInFind out what I'm up to InstagramCheck out my websiteAsk a question