ProcureSmart(er): Humans of Hospitality

Today we are talking to hospitality tech expert and the CEO of RealTime Reservations, Shawn Tarter, whose single mission is to enhance the guest experience while providing ancillary revenue for hotels and resorts. Shawn created RealTime  while waiting  in line for a cabana on vacation. He saw a need to create a better, more interactive resort experience for all guests. If you enjoy learning about new hospitality focused  technology then you will enjoy this episode.#podcast #hospitality 

Today we are talking to Dr. Steve Yacovelli about the important topic of workplace inclusivity and how to get there.  He shares wonderful insight into what "Silent Collusion" sounds like and how to combat it in the workplace. His book, “Pride Leadership,” is one of the first to focus on developing leadership talent specifically for the LGBTQ+ Community and its Allies.#lgbtq+  #diversity #hospitality #podcast 

Today we are talking to the wonderful owners of the Red Rock Stars B&B, Eric & Elizabeth Teman.  This duo met and fell in love in middle school and eventually opened the Red Rock Stars B&B in Colorado.  What makes this B&B different is there commitment to "Green Tourism".  Spend some time learning about this new cottage industry in the hospitality space.  I completely enjoyed these guests as they love what they are doing and they have a real heart for what hospitality means.  #greentourism  #hospitality #airbnb

This episode will discuss five things I learned while working on my doctorate. We will talk about relationship building techniques in western culture, but also some techniques in African & Asian cultures as well.  We will discuss why being liked is more important than you think and how feelings of happiness & comraderies lead to feelings of higher quality.  #hospitality #procurement #podcast #Kalabule #Quanxi

Rich Ham, CEO of FineTune, talks about hostile behaviors from some indirect spend suppliers and complex contracts that can lead out of contract costs. Highly complex indirect expense programs erode your profits and divert valuable company resources from mission-critical areas. As a leading provider of expense management solutions, Fine Tune helps identify and realize savings across a range of these burdensome expense categories

Today we talk to Mr. Kyle Allison who is an award winning filmmaker. He shares his life long love of hospitality and the importance of mentorship in his life both as a mentor and mentee. He also shares a fascinating look at the track to GM and why it is important to diversify your skills.

Bruce is a hotel revenue generation expert, content creator, and hospitality consultant.He specializes in Revenue Generation, Front Desk Sales training, Hotel Digital Marketing, Guest Satisfaction/Reviews, hotel cost reduction, and mystery guest/shopper.  We talk about how he got started and we have a very eye opening conversation about food shortages and what the next six months look like.

Today we are going to talk to Sean Leahy who grow up in the family business of American Hotel Register.  He will share his interest in change management and we will talk about his doctoral studies.  Sean also shares his love of meditation and how it impacts his daily life.

Nicole Alexander is the Principal of Siren Betty Design is an interior design firm based out of Chicago, Illinois. Her vibe is amazing and that translates into her design and the creative team she surrounds herself with.  #design #50svibe #procurement #hospitlaity #purchasing #podcasting #designer #creative #bossbabes #interiordesign

Glenn Haussman is the hospitality industry's biggest advocate, commentator, educator, and consultant. He was recognized at the 2022 Global Hospitality Awards as #1 Global Social Media Influencer in Hospitality and his show No Vacancy Live, was named the #1 podcast in hospitality. Additionally, in May 2022 he received the Leadership Excellence Award from SKAL USA for his tireless work bringing the hotel industry together during the Covid crisis.

Monique Farley is the Director of Design and Procurement at HotelFurniture.com and Gabriel Hrecznyj is the lead procurement project manager.  Both talk about technology is changing design and procurement and we talk about challenges facing todays supply chain.  In addition, Gabe and I talk about his monthly supply chain report that is fascinating and a must read for anyone dealing with supply chain in hospitality.

Stacy Garcia is a global brand known in hospitality for her innovative designs for affordable luxury. She takes time out of her schedule to discuss new projects but also what and who inspires her. 

Today we are talking supply chain challenges from containers to baby formula and 4 reasons why you should be investing in professional purchasing services for your next project.

Today we talk to Jeanne Shannon from the Refinishing Touch.  Jeanne is a  native of Atlanta GA and passionate about animal welfare.  We will discuss her journey and how The Refinishing Touch tackles stainability in todays hospitality market.

Daphne Wells is a success business coach that uses numerology to guide her clients. Helping soul-led visionary leaders feel safe, solid and secure to share their magick with the world and make more money with ease and flow

Would you like to hear how the planning for 2022 HD Vegas is coming?  Would you like to get to know Stacy better and hear about her journey into hospitality design journalism?  If you do not know her, then todays episode will introduce you and if you know here and would like to dig deeper than this episode is for you.

(Tianyu), is the largest lantern festival producer in North America, producing over 62 festivals in 32 cities with 4.5 million visitors since 2015. Jessie Li - business development manager of Tianyu Arts & Culture, Inc. Jessie will discuss Chinese lanterns, culture, art, technology, including their organization's mission of environmental conservation.

Today we are talking to the very funny Matt Ward and the importance of word of mouth referrals. We're often told how important networking is before our professional lives even start. But there's more to it than emails and exchanging business cards. Building relationships with certain people is what can make all the difference in your company.

We talk to Mr. David Pere who went from the military to millionaire by investing in real estate.  He now works to show other veterans how they can build wealth through real estate investing, entrepreneurship, and personal finance.  David shares the ups and downs of buying and renovating a small town hotel that once accepted drugs as payment.  With over 100 units in his personal portfolio, and an investor in several other deals, David achieved financial freedom in 2021, and transitioned from active duty into the Marine Corps Reserve in order to devote his full time to helping service members and veterans achieve financial freedom. 

Tara Milburn from Ethical Swag talks about not just stainability but how your can model your business to do good for people and the planet. Tara co-wrote the successful bid for the first NBA international expansion, and was part of the original team that conceived and executed on Vancouver's domestic bid for the 2010 Olympic Winter Games.

Chris is a disruptor of the hospitality industry and has climbed the ladder from pool attendant at The Ritz-Carlton to transforming Ritz-Carltons. Chris is extremely passionate about sharing his insight with audiences on the topics of luxury hospitality, food & beverage, travel and entrepreneurship.

Sarah Scudder, the Manufacturing Maven, talks the first mile of your project and how PO automation can impact and improve your processes.  She shares her passion for elevating women in manufacturing and her deep love of all things Bradley Cooper.  

Today we talk to entrepreneur Deirdre Tshien - Chief Executive Officer of Capsho.She shares how she goes from betrayal in her Australian restaurant, that forces her and her husband to reevaluate the professional path they are on, to NY technology developer.  We will also spend some time talking about how to find your girl tribe.  

Mr. Vimal Patel talks openly about the impact of the pandemic on small hoteliers and how things are looking for 2022.  Mr. Patel talks about getting supplies after being hit by hurricane Ida, as well as what it is taking to bring the labor force back into the hotels.   With the pandemic and hurricane Ida, Mr. Patel and his family are working double time to save their American dream.

Today we talk to Rebecca O'Brien from Wellness by Rebecca. She was a high achiever on the fast train to corporate success when she hit the brick wall of burn-out.  Learn how she went from illness & isolation to coaching others to prevent the same from happening to them.  She will talk how a company can set healthy habits for their employees and how employees can set healthy boundaries for themselves. 

S2 Ep 10 - Today we are talking to Jim Grundy,  CEO of Sisu Energy LLC. They have been in the news lately for their incredible job offers to bring truckers back to the workforce. We will talk about that, but also, Jim has a wealth of information on why the truckers were striking in Canada, why there is a high truck driver shortage and what are some solutions.  Then we will talk about the war in Ukraine and why this will have a significant impact on you. If you love learning the U.S. supply chain, then you will love this episode.

Today we are doing something different.  I want you to meet Deanna who started a successful manufacturing company with her husband and then lost it all.  This is not our normal hospitality episode but I thought it was a story worth sharing.

Today we talk to Dr. Mark Wolters about personal and professional branding. As someone with over 185 million views on his YouTube channel he can share more than a few ideas.  He is also a passionate educator and talks about the strain that the pandemic put on college students who are entering the work force from a place of isolation. #podcast #supplychain #branding #marketing #collegestudents #isolation

Hi Everyone, this is a brief get to know us episode. If you are in need of procurement services, we would love to get to know you.

Today we talk to the wonderful Andy Neilson. He is a consultant, trainer and mentor. He is an expert in relationship management  and discusses what make a successful RFQ: Hint - listen more than you talk!

Wendy Harris is the author of the  book Making Conversations Count and has a successful podcast by the same name. She gets right to the heart of how to connect with your clientele and build long lasting relationships. We will talk about how timing can be the biggest stumbling block and her four R's of communicating. 

Janene Liston is also known as The Pricing Lady and she discusses the science behind the right pricing structures for your business and why time based pricing is not always the best option. She also explains why your price should not be based on your costs but on the value you bring.  

Michelle Wildenhause would like you to know that Studio Twist products has many qualities that make it very special in the hospitality industry.  She wants you to know they are grateful for work they have received and excited for future projects.#art #hospitality #design #color #fabric

Mike Landers is an expert when it comes to closing the deal.  He has a lot to say on how to convert RFP's into dollars.  He is an expert negotiator and will discuss common themes of the struggles of the RFP process.

Join us as I speak to Hope White and discuss her journey from law enforcement to an expert in container logistics.  Hope has a fantastic story and she is incredibly easy to talk to while she explains the challenges of container logistics.  She also has a lot to say about truck driver and warehouse shortages.

ProcureSmarter talks to Sally Faulkner from Faulkner & Locke. We are going to explore her journey from architecture to art curator and all the adventures along the way.  She currently works as art consultant to corporations and hospitality in Atlanta.  #hospitality #hotel #travel #hotels #restaurant #interiordesign #tourism #hospitalityindustry #food #design #hotellife #hotelier #hotelmanagement #luxury #vacation #hospitalitymanagement #hoteldesign #travelgram #hospitalitydesign #restaurants #architecture #covid #chef #holiday #luxuryhotel #business #hoteliers #events #bar #art  #curation #artconsultant

It's 2022, and we're kicking off the New Year and new season of ProcureSmart(er) with Mitchell Gold. I have long admired Mitchell professionally, so it was my absolute honor to have the opportunity to pick his brain and hear a few personal stories about his experience building a career and life in hospitality.You can learn more about LGBTQ+ is Not a Sin at https://www.lgbtqnotasin.com/.

Aaron Alpeter is a Charlotte, NC, transplant hailing from New York. He is also the Founder and Principal of Izba, an innovative approach to supply chain management for startups offering consulting, outsourcing, and technology. This season on ProcureSmart(er), we've spoken with vendors from all niches of hospitality about their perspectives and experiences navigating the pandemic. This week, we flip the script and talk with Aaron, a supply chain builder. He believes the pandemic only accelerated the breakdown of inefficient and brittle supply chains and seeks to help businesses grow through balanced partner management. Aaron and I agree that the world looks different post-pandemic, and vendors and manufacturers were required to change. So, as a business, how do you need to respond?Join us as we dive into the importance of knowing who the players are in the market and examples of effective negotiating to start vendor relationships off on the right foot. Aaron shares assumptions you should and should not be making as you plan your next 12-18 months. And we discuss the idea that there are natural boundaries and timelines on every relationship you should be looking for. If you are a startup between your Seed and Series B or are looking for assistance scaling your supply chain to meet your 2022 goals, you can reach Aaron by email at aaron@izba.co. 

Today's guest is John Fox, Lighting Design Futurist. John lectures around the world on the human effects of lighting and the power of lighting to shape our lives. We chat about how John applies his history of dance, industrial design, and theater to his work at ASCENTI Lighting.Listen to the end to hear a fascinating story about John and his wife's experience consulting with one of the world's last absolute monarchs, the Sultan of Brunei, on literally lighting their country, roadways, and royal palaces included.  You can find John Fox and ASCENTI Lighting on Linkedin and their website.

Nearly two years into the pandemic, consumers worldwide are continuing to experience shortages of their favorite products. If you're in the hospitality industry, you're likely still navigating shortages in steel, metal, case goods, electronics, and possibly any other item for which you could write a PO. In today's bonus episode, I give a quick update on some of the national news surrounding the global supply chain crisis and six quick tips for mitigating risk for your company.

Janet Van Arsdale is the CEO and Founder of JVA Art Group, previously known as The Art Collector. On today's episode of ProcureSmart(er), Janet shares with us her lifelong experience with and love for art that began when she was working at a gallery at age 16, trading her wages for artwork. Janet and her team would continue to make waves in the hospitality industry as the first to do art for the Marriot Courtyard and the Hilton Garden Inn. Today, JVA is a vertically integrated art company that operates as the artist, designer, printer, manufacturer, and installer. 

On today's episode of the ProcureSmart(er) podcast, we are joined by our guest, Chef Jason J. McBride,  who shares his experience in the hospitality industry, specifically restaurants, over the past 18 months.We do a medium-dive on what differences we see in the labor shortage and supply chain issues from our respective sides of the border, and Jason shares his passion for helping those overlooked during this crisis. 

Lindsay Adams joins our show to chat about his book, The DNA of Business Relationships, how often people confuse networking and selling,  and how to effectively pursue the "bullseye" people that will bring you the most money and joy. Lindsay is a professional speaker passionate about helping others create relationship systems to drive excellence. He was recognized in the Australia Day Awards with an Order of Australia Medal (OAM) for his services to the professional speaking industry, the 4th highest civil honor in Australia.

Join us for this bonus episode featuring The Seating Shoppe, a chair manufacturer based out of New Jersey. Their focus is on boutique hotels sourcing custom products, making them a great vendor to talk to as BDNY happens this weekend. We speak to their CEO and COO about how they continue to deliver on time despite the power shortages in China and shipping container prices skyrocketing. 

This week, we chat with Paul Rutter about his second book, You Can't Make This Ship Up, and what land-based businesses can learn from the cruise industry. We dig into the origin of his More Than Perfect Customer Service Model and hear how he started his career by taking his dog for a walk. 

Nicole Davidson, a negotiation specialist, joins the ProcureSmart(er) podcast to share how she carved out her specialty niche, the next steps when you can't reach a compromise, and the power of the word 'no.'

Today, we are joined by Olga Sanchez, founder and CEO of Trem Lighting based in Tijuana. Olga explains the value of offering fully finished lighting products, how Mexico has avoided the labor and raw material shortage that has impacted Asian and US manufacturers, and what she wishes buyers, designers, and hoteliers knew when sourcing light fixtures. 

It was my absolute pleasure to sit down with Bracken Sansbury, Gallery Director at Art and Light Gallery in Greenville, SC. Their contemporary fine art gallery began as an homage to local artists and creatives and has since expanded to represent a range of artists honing their craft. Hear our different perspectives as Gallery Director and Hospitality Purchaser on a new construction hotel we recently worked closely on! Then Bracken graciously answers all my burning questions about how to get started buying art personally and as a hotelier. Notable mentions in this episode include Auro Hotels and AC Hotel Greenville.Artists mentioned in this episode that you should check out: Nino Yuniardi, Keith Grace, Laurel Siwicki, Marlise Newman, and Jennifer Bedenbaugh.

A brief overview of what's happening at the California ports followed by a conversation with Bruce Ford of Lodging Econometrics. Join me as I dig into Bruce's personal life, and he attempts to break down econometrics for me. 

We chat with Norman Hare about how his new venture, Elevate B2B, seeks to compete with major bands to deliver goods in 3-4 days instead of 3-4 weeks. 

Good morning, everyone! Here is a short episode with my explanation of China's electrical problem. It is not great news for the coming months, but I hope this helps keep you informed. If you would like to be on the show, then please message me at sharron@procuresmartco.com. I would love to hear from you.