Podcasts about mouth referrals

Send us a textFREE MARKETING AUDIT: MavenMarketingAudit.comOur Website: https://frankandmaven.com/Instagram: https://www.instagram.com/frankandmavenmarketing/TikTok: https://www.tiktok.com/@frankandmavenTwitter: https://twitter.com/frankandmavenLinkedIn: https://www.linkedin.com/company/frank-and-maven/Host: Brandon WelchCo-Host: Caleb AgeeExecutive Producer: Carter BreauxAudio/Video Producer: Nate the Camera GuyEpisodes Mentioned In This Podcast:How to Avoid Costly Mistakes and Be More Memorable - https://www.youtube.com/watch?v=v9YvEydjKNoHow to Get Your Customers to Take Action - https://www.youtube.com/watch?v=0Qs1oEARkn4Is Digital or Traditional Advertising Better? And Does Geofencing Work? - https://www.youtube.com/watch?v=oP1s6uE1TfIWith Word-of-Mouth Referrals, Do You Even Need Advertising? - Maven Marketing Podcast - https://www.youtube.com/watch?v=f8WMbctIAiIHow To Close More Sales with Messaging & Math - https://www.youtube.com/watch?v=srVNpvUbYqEShould You Use Billboards? The Powers and Pitfalls to Remember - https://www.youtube.com/watch?v=jcv7b21R3RMHow to Rank Higher on Google: What You Need to Know About SEO - Part 1 - https://www.youtube.com/watch?v=Mre_OSDbQDsHow to Rank Higher on Google: What You Need to Know About SEO - Part 2 - https://www.youtube.com/watch?v=A8tz9xjzv5MHow to Recruit Amazing Employees - https://www.youtube.com/watch?v=0EmNOri9InUWhat To Do When You Get A Bad Review - https://www.youtube.com/watch?v=fPcZECz4I9IHow To Make Your TV & Radio Ads Stand Out - https://www.youtube.com/watch?v=yu8LW9ip7CoHow to Build a Tribe of Extremely Loyal Customers - https://www.youtube.com/watch?v=t2uwHg8Y6HgIs Email Marketing Your Most Powerful Sales Tool? - https://www.youtube.com/watch?v=6BxuRAZo8S412 Skills You Need to Close More Sales (Part 1) - https://www.youtube.com/watch?v=_uN8YhoklEc12 Skills You Need to Close More Sales (Part 2) - https://www.youtube.com/watch?v=mU2t40uAndwAre You Missing the Boat with AI in Your Marketing? - https://www.youtube.com/watch?v=X6xnlHUqpXsShould You Move Your TV Budget to YouTube? - https://www.youtube.com/watch?v=--FxA5zi_HsHow To Get The Best Deal on TV & Radio Advertising (Part 1) - https://www.youtube.com/watch?v=ZqPBmo_9CX0How To Get The Best Deal on TV & Radio Advertising (Part 2) - https://www.youtube.com/watch?v=rCqsJcfwAyQHow to Build an Incredible Business with your Spouse (ft. Randy & Dee Do you have a marketing problem you'd like us to help solve? Send it to MavenMonday@FrankandMaven.com!Get a copy of our Best-Selling Book, The Maven Marketer Here: https://a.co/d/1clpm8a

In this episode, Doc Danny—founder of Physical Therapy Biz—dives into one of the most underutilized yet powerful tools for clinic growth: referrals. If you're hoping referrals just show up without a system in place, you're leaving serious money and momentum on the table. Damon breaks down exactly how to generate consistent, high-quality referrals by optimizing the client experience and building a simple, scalable strategy to drive word-of-mouth growth.

Many therapists think of networking as formal business events, awkward small talk, and the pressure to "sell" themselves. But in reality, networking is already happening - often in ways therapists don't even recognise.In this episode of The Good Enough Counsellors Podcast, Josephine Hughes explores how therapists can use word-of-mouth referrals to grow their private practice, without feeling uncomfortable or inauthentic.Takeaways:Why networking isn't just about business meetings and professional groupsHow therapists are already part of networks they can tap intoThe power of professional connections (including online spaces like Facebook groups)How to talk about therapy services naturally, without feeling salesyReal-life examples of therapists who have successfully built their practice through referralsWord-of-mouth referrals remain one of the most effective ways for therapists to attract new clients. This episode offers practical insights into how to make the most of existing networks and build new connections with confidence.Listen now to discover how networking can work for you!networking for therapists, private practice referrals, word of mouth marketing, networking tips for introverts, marketing for therapists, social media networking for therapists, therapist marketing techniquesSetting up in private practice? Download my free checklist HERENeed ideas for how to get clients? Download my free handout 21 Ways for Counsellors to Attract New Clients HEREYou can also find me here:The Good Enough Counsellors Facebook GroupJosephine Hughes on FacebookJosephine Hughes on YouTubeMy website: josephinehughes.comThe information contained in Good Enough Counsellors is provided for information purposes only. The contents of this podcast are not intended to amount to advice and you should not rely on any of the contents of this podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of this podcast.Josephine Hughes disclaims all liability and responsibility arising from any reliance placed on any of the contents of this podcast.

Thinking about launching a podcast or struggling to grow the one you've got? You're going to LOVE listening in on this conversation with fellow podcast host Flora McCormick. We're unpacking how her transition away from social media marketing to a strategically-positioned podcast helped her launch a show that's currently growing five times faster than the average podcast — and attracts new clients to her business every month from around the world.Whether you're new to podcasting or an established business owner who wants to drive business growth through your podcast, you'll walk away with insights on how to measure your show's success, see where you stack up against the competition, and position yourself as the go-to expert in an increasingly crowded podcast landscape. So if you're ready to connect with more clients and make a bigger impact with your podcast, hit play and let's dive in.5:25 - How Flora's Show Hit the Top 20 In Its Category8:32 - Why Your Podcast Listeners Are More Likely to Become Clients 9:59 - How to Expand Your Audience Beyond Word-of-Mouth Referrals 12:34 - The Simple Strategy to 5X Your Podcast Growth 14:17 - How a Repeatable System Makes Podcasting SustainableEpisode Links:Check out Flora McCormick's podcast: Sustainable Parenting Other Episodes You'll Enjoy: 5 Ways to Get Your Podcast on the Top Charts→ This episode was recorded on the Deity VO-7UHave a question about launching or growing your podcast? Shoot me a text!Liked this episode? Share it! and tag me @thecourtneyelmer Love this show? Say thanks by writing a review! Want a top podcast that converts listeners to clients? Book a free strategy call NEW LIVE WORKSHOP! >> Insider Secrets to a Top 100 Podcast Connect with Court: Instagram | Linked In | Website

In this episode, Steve Larosiliere interviews Corey Tighe, owner of CT Woodwork, as he shares his journey of starting a woodworking business and teaching woodworking classes. He began working full-time in 2019 and has since grown his business by offering a variety of services, including custom furniture, built-ins, and classes. Corey finds teaching to be the most rewarding aspect of his business and has fostered a positive, collaborative community in his shop. He emphasizes the importance of word-of-mouth referrals and has recently started using Google Ads to promote his classes. Corey's future plans include expanding his services to offer lumber milling and promoting his business on Instagram. Takeaways Starting a woodworking business requires bold moves and finding ways to balance different income streams.Teaching woodworking classes can be both rewarding and profitable.Word-of-mouth referrals and local connections are essential for growing a woodworking business.Expanding services, such as lumber milling, can be a key goal for future growth.Promoting the business through platforms like Google Ads and Instagram can help attract new customers. Chapters 00:00 Introduction and Corey's Background 01:08 Starting the Business and Teaching Classes 03:21 Balancing Income Streams 05:12 Focus on Custom Furniture 07:22 Word-of-Mouth Referrals and Marketing 08:00 Teaching as a Source of Inspiration 10:27 Growing the Business and Future Plans 12:10 Upcoming Projects 13:26 The Importance of Community 14:08 Continual Learning and Exploring New Projects 16:34 Milling Lumber and Future Expansion 17:44 Promoting the Business Through Instagram 19:38 Finding a Work-Life Balance 22:11 Direct Marketing and Its Impressive Results 23:20 Contact Information and Conclusion Get a FREE Trial to our Woodpreneur Network Community and get the skills, network, and mentoring to level up your business join here: https://woodpreneurnetwork.com/ Connect with Corey at: https://www.instagram.com/ctwoodwork/

In this episode, Steve Larosiliere interviews Nick from Oakvale Homes and Development, a large remodel and new construction business in Buffalo, New York. It began as real estate investors and transitioned into working for other homeowners. Oakvale Homes focuses on high-quality craftsmanship and delivering a positive customer experience. It uses project management software like BuilderTrend to streamline its processes. The company has hired carpenters, implemented a lead carpenter system, and employed a dedicated project manager to manage its growth. Oakvale Homes targets customers who have previous renovation experience and understand the process. The company is considering expanding into custom home building and educating their audience through content creation. Takeaways Oakvale Homes started as a real estate investor and transitioned into a remodel and new construction business.They focus on high-quality craftsmanship and delivering a positive customer experience.Oakvale Homes uses project management software to streamline their processes.They have hired carpenters, implemented a lead carpenter system, and hired a dedicated project manager to handle their growth.Oakvale Homes targets customers who have renovated before and understand the process.They are considering expanding into custom home building and educating their audience through content creation. Chapters 00:00 Introduction to Oakvale Homes and Development 04:07 The Value of an Outside Perspective in the Construction Industry 04:35 The Challenges and Learning Curve of Starting a Construction Business 06:26 The Thrill of Selling a Project and Shifting the Risk to the Customer 07:22 Building a Team and Delegating Responsibilities 08:23 The Consulting Background and its Influence on the Construction Business 09:49 The Evolution of Oakvale Homes' Services and Focus 10:30 Implementing Project Management Software and Overcoming Resistance to Change 12:26 Hiring and Training Carpenters and Project Managers 14:40 The Importance of the Customer Journey and Transparency 20:21 Dealing with Challenging Projects and Learning from Mistakes 22:18 Word of Mouth Referrals and Targeted Print Advertising 24:53 Managing Multiple Projects and Planning for Growth 26:06 Considering Differentiation Between Remodelling and Custom Home Building 26:15 Exploring the Strategy of House Flipping 27:07 The Current State and Future Outlook of Oakvale Homes 28:26 Targeting Customers Who Have Renovated Before 29:22 Educating Customers and Expanding Content Creation 32:11 The Ideal Customer Profile for Oakvale Homes Join our Paid Community at http://WoodpreneurNetwork.com Connect with Nick at: https://www.instagram.com/oakvalehomes/ https://www.oakvalehome.com

How many new clients do you get from referrals? I would guess that over 90% of your new business comes from this classic, solid, beautiful marketing strategy. It's quite simple: Do a good job, and people will tell their friends about you.But for some reason, we've been conditioned to believe that we should be getting clients from other sources, such as social media or search engines. If that describes you, I ask you to reconsider. The ironic thing about word-of-mouth referrals is that they will come at you from every angle, often disguised as coming from a different source.Consider this scenario:A lead finds you because someone in a Facebook group recommended you. Was that a social media lead or a word-of-mouth referral? It was a referral! That lead didn't find you based on what you posted on social media, but instead because someone in that group recommended you.And consider this scenario:A lead contacts you via direct message on Instagram, stating that they've been following you for a while and their friend highly recommended you. Is that a social media lead or a referral lead? Bingo — referral again! They were following you forever, but they weren't motivated to hire you until their friend made the recommendation.If you are getting clients by word-of-mouth referral, you likely have a healthy business and solid brand recognition. Let's capitalize on that, shall we?

Tonya Hicks is the President and CEO at Power Solutions Intl.   In this episode of Specified Growth Podcast, Tonya talks about her background as an electrician and entrepreneur, as well as how she started her companies, Power Solutions, Inc. and Women Do Everything. She also discusses the importance of word-of-mouth referrals in the industry, working with the right people in your business, and more. Don't miss this episode of Specified Growth Podcast!   Please reach out if you have any feedback or questions. Enjoy!    Twitter: @TatsuyaNakagawa Instagram: @tats_talks LinkedIn: Tatsuya Nakagawa  YouTube: Tats Talks www.tatstalk.com www.castagra.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Building an Army Word-of-Mouth Referrals with Podcast-Guesting Listen to the full episode 136 with Iggy Fanlo on Joe Lemon Show: https://www.thejoelemonshow.com/136In this podcast episode, host Joe Lemon converses with Iggy Fanlo, CEO and founder of Cloud Med Spa. They discuss the company's go-to-market strategy, which heavily relies on podcast guesting for exposure and attracting healthcare providers. Fanlo shares his experiences on prominent aesthetic podcasts, which led to inquiries about franchising and accelerated the launch of Cloud Med Spa.Like Amazon, the platform provides software, services, and procurement services to healthcare providers. Fanlo emphasizes the importance of hard work and dedication for success and highlights the positive impact of Cloud Med Spa on healthcare providers' lives.### **Connect with Joe Lemon**Recovery Lab Show YouTube: https://recoverylabshow.com/Linkedin: https://www.linkedin.com/in/joealexlemon/IG: https://www.instagram.com/joealexlemon/→ Let's Connect + hit the icon on my profile + tap into the Joe Lemon Show↳ Be the first to see (all of) my posts and stay connected.↳ Listen to the podcast - TheJoeLemonShow.com Let's Connect with Joe Lemon InstaGram: https://www.instagram.com/joealexlemon/ Linkedin: https://www.linkedin.com/in/joealexlemon/   Don't miss an episode of the Recovery Lab Show on YouTube: https://bit.ly/453fAjo --- Send in a voice message: https://podcasters.spotify.com/pod/show/sales/message

Listen to the full episode 136 with Iggy Fanlo on Joe Lemon Show: https://www.thejoelemonshow.com/136In this podcast episode, host Joe Lemon converses with Iggy Fanlo, CEO and founder of Cloud Med Spa. They discuss the company's go-to-market strategy, which heavily relies on podcast guesting for exposure and attracting healthcare providers. Fanlo shares his experiences on prominent aesthetic podcasts, which led to inquiries about franchising and accelerated the launch of Cloud Med Spa. Like Amazon, the platform provides software, services, and procurement services to healthcare providers. Fanlo emphasizes the importance of hard work and dedication for success and highlights the positive impact of Cloud Med Spa on healthcare providers' lives.### **Connect with Joe Lemon**Recovery Lab Show YouTube: https://recoverylabshow.com/Linkedin: https://www.linkedin.com/in/joealexlemon/IG: https://www.instagram.com/joealexlemon/→ Let's Connect + hit the icon on my profile + tap into the Joe Lemon Show↳ Be the first to see (all of) my posts and stay connected.↳ Listen to the podcast - TheJoeLemonShow.com

From coordinating logistics and managing resources to addressing unexpected hiccups, event organizers navigate a complex landscape to ensure everything runs smoothly. If only there was a robust, user-friendly event management software. Eventeny is a real-time collaborative platform that empowers organizers to design a near-infinite number of events. Catherine McDevitt, Social Media and Public Relations Strategist discusses Eventeny's focus on making event planning easy for organizers of all types of events, from small local festivals to large enterprises like Comic-Con. Leveraging word-of-mouth referrals, a key driver of their customer acquisition, Eventeny capitalizes on the tight-knit community of event organizers who often recommend their platform to peers. Additionally, their website plays a pivotal role in the user journey, designed for simplicity and effectiveness in conveying their mission and call to action, making it accessible even to those unfamiliar with event management software. With a strong commitment to user-friendliness and a focus on direct interactions with event organizers through conferences and personal engagement, Eventeny continues to thrive in the dynamic world of event planning. In terms of PR, Catherine is excited about the person-to-person interactions and attending conferences to better understand the needs and pain points of event organizers, especially in the context of the challenges posed by COVID-19.

Today's guest, Jay Gibb, is a former software engineer and the Founder and CEO of a B2B SaaS company called CloudSponge. Together with his team, Jay has helped thousands of eCommerce store owners optimize their word-of-mouth sales since 2010. With a unique blend of tech expertise and soft skills, Jay is an expert at helping e-commerce stores build the right features to reduce customer acquisition costs and increase sales. On this episode, Jay walks me through Cloud Sponge's proprietary Contact Picker program as we discuss word of mouth referrals vs email and SMS marketing, how to track the efficiency of a word of mouth campaign, the importance of privacy and security, and much more.

So you've built an awesome business.You have customers scheduled out weeks in advance.Your friends tell all of their family and friends about you. Life is good! So why would you waste your time on advertising and marketing?In this episode, Brandon and Caleb talk about the elephant in the room of advertising sales and help you choose the best plan for a healthy, profitable business.Episode Highlights:1:17 - The most relevant topic we've had yet1:48 - Do I even need marketing?2:38 - Accidental Marketing4:13 - The most important question to ask yourself5:12 - Starting with strategy6:23 - A business that honors it's employees7:16 - The sustainability of word-of-mouth7:50 - If you get hit by a bus8:23 - A book you should read (it's not about marketing)8:35 - Do you want to build a machine?9:43 - A hand-to-mouth mindset10:22 - Is your business built the way it needs to be built?10:50  - What the wealthiest people do11:32 - The Yesterday Customer12:32 - Unconventional marketing13:34 - Overlooked kinds of advertising you15:05 - The math of your growth rate15:35 - How to put gas on the fire16:29 - The only thing advertising can really doDo you have a marketing problem you'd like us to help solve? Send it to MavenMonday@FrankandMaven.com!Get a copy of our Best-Selling Book, The Maven Marketer Here: https://a.co/d/1clpm8a

Our latest podcast series "Ask the experts" introduces you to all of our Regional Support Managers who are highly experienced and hugely knowledgable about dentistry.  To kick the series off we are joined with Amy Hansford, Regional Support Manager at Practice Plan for over 11 years and has 6 years experience working in a dental practice. She shares her top tips for increasing your word of mouth referrals from utilising your social channels to creating referral incentives. What you'll hear: Importance of providing a remarkable patient journey Actually asking your patients for referrals Create a spread word the cards Have a referral incentive Utilise social channels Build relationships with influencers and more... Who should listen: All dental professionals

Chris Finney is a trial-based plaintiffs lawyer located in St. Louis, Missouri. He is joined by two other lawyers and four support staff. He is born and raised in St. Louis and his wife is from there as well. He is committed to the practice of law in the area. He started his career as a prosecutor in the city of St. Louis before leaving to pursue an insurance defense job which offered more pay and benefits. He only lasted there for Six months, but it was a learning experience, and he is now committed to the plaintiffs practice. Chris is a trial attorney who turns 40 later this year and has 30 jury trials under his belt. He started out working in his father's injury practice, going out on his own afterwards. He and his firm aim to have around five to seven jury trials a year, but he found himself getting too worn out when he tried seven the last time, resulting in a couple of losses at the end of the year. He understands the importance of trial work and the reputation it brings, in order to get the best results for his clients, unlike many other firms which just want to settle. Chris is discussing the infrastructure of a law firm and how they have found success in generating new cases. He explains that they started out in their father's basement and had to figure out how to get business in. They tried a variety of methods, including marketing on the only urban radio station in town, but that was not very successful. However, they did get through this marketing turned into many other leads throughout the same community. This led to realize that their game was more about word of mouth referral marketing, which is reputation based. Chris is discussing his approach to building up his business. He has an old school approach of using newsletters to communicate with his clients. The newsletters are written by himself and sent out in print every month. He also focuses on building a “raving fan base” and providing excellent service to his clients. He also utilizes word of mouth and Google AdWords to reach new clients. He has noticed an uptick in referrals from former clients in the last two years and is currently collecting data to see how it has changed over the last five years.

Contact cesar@symphonyadvertising.comsymphonyadvertising.com

Snag My Wedding Planner Marketing Course here: https://www.chanceycharmweddings.com/wedding-planner-mastermind/I built my SIMPLE wedding planner marketing plan to help you finally secure a lead stream that never stops flowing and build the business you're dreaming of.From video training to simple checklists, and templates my marketing course includes everything you need to become a wedding business + marketing maven—sans business school. The best part? I'll be right there, rooting for you and helping you along the entire time. Grab my hand, take my plan for success, and let's go get you some growth.So, you want to learn how to become a wedding planner?Breathe a sigh of relief. You're in the right place. A proven process + supportive community for anyone wondering how to become a wedding planner who gets paid, published + personally fulfilled. Free Launch Guide

This episode is sponsored by Hostfully. You can discover more about Hostfully at our Virtual Vendor Showcase: https://vacationrentalformula.com/hostfully Listening to this podcast on the move? Get to the show notes here: https://www.vacationrentalformula.com/VRS464 Want to get access to some of our best tools? Get The Toolbox >> https://www.vacationrentalformula.com/toolbox

In 2002 Matt Ward began working with business owners through his digital marketing agency, In Concert Web Solutions, to improve their bottom line, gain more clients, and grow their respective businesses. He then sold his agency in 2018 so that he could focus on helping businesses get more word-of-mouth referrals! Matt is the author of "MORE...Word of Mouth Referrals, Lifelong Customers & Raving Fans". His newest book, “The High-Five Effect: How to Do Business with People Who Bring You Joy” was released in October 2021. You can learn more about Matt, his coaching programs, links to his books, and his speaking on his website: mattwardspeaks.com (https://breakthrough-champion.com/) or follow @mattwardspeaks on all almost all social media platforms. ******************************************** Want to learn how to attract, hire, and retain top-tier employees? Interested in learning how to scale your business to increase revenue and profit while working less? Then join my Business Success Mastermind group. A new cohort is starting. Now accepting applications: https://ib4e-coaching.com/mastermind ******************************************** Please support this podcast: https://ib4e-coaching.com/podinfo #leadership #leadershipcoaching #business #success #networking #relationships #mattward #mattwardspeaks #breakthrough-champion ******************************************** If you like this podcast, consider supporting the effort. Every little bit helps. Thanks.

Tune in to this week's episode as Bryan Klein the Founder & CEO of Max Challenge shares unforgettable hacks that he's learned over the years that have helped his brand quickly grow to 50 locations. Don't miss it when Bryan reveals his 3 Pillars of Success for current business owners and aspiring entrepreneurs and the one thing that business owners can do that will create word of mouth, referrals, and a more profitable business You'll want to take notes as Bryan shares his powerful business insights including : What growing the business means to him (it's not only adding more locations) How The Max Challenge becomes a vehicle for franchisees to fuel their lives not take away from their lives The value that the most successful franchisees share with him How important it is to set a high standard for hiring & not to settle for less even when finding the right staff can be tough The Max Challenge's incredible cycle where members become brand advocates and then franchise owners How pivotal the phrase “Don't try to be everything to everyone” is for business owners Be prepared to get motivated to take your business to new levels with Bryan's inspiring advice - let's get hacking! Follow the Local Business Hacks podcast for more inspiring interviews, hacks, and insider secrets to help grow your business.

Word-of-mouth referrals is probably the most effective marketing channel to build your business but relying on it can get you into trouble. And when I say “relying” I'm talking about businesses whose primary source of leads is generated through word-of-mouth. Afterall, what happens if those referrals all of a sudden dry up? When you rely on word-of-mouth, you're relying on someone else for your success. On today's episode, I'm going to share with you a better marketing strategy that will help diversify your lead generation sources so you no longer are reliant on other people for your success.

Today the Biz Bros chat with Matt Ward on how to do business with people, get more word of mouth referrals and in turn, develop lifelong customers! In 2002 Matt began working with business owners through his digital marketing agency, inConcert Web Solutions, to improve their bottom line, gain more clients, and grow their respective businesses. He sold his agency in 2018 so that he could focus on helping businesses get more word of mouth referrals! He's the author of "MORE...Word of Mouth Referrals, Lifelong Customers & Raving Fans". His newest book, “The High-Five Effect: How To Do Business With People Who Bring You Joy” was released October 26th, 2021. Matt believes that creating deeper and more meaningful connections will result in more word of mouth referrals. He personally uses this philosophy in his own business. Since 2002 Matt has spoken at hundreds of business events, seminars, trainings, conferences, and associations, including Score, The Better Business Bureau, The National Paving Expo, and the Vacation Rental Success Summit in Toronto, Canada. Matt is a professional member of the National Speakers Association and the host of the popular small business-centered podcast, The Mass Business Podcast! To learn more about Matt and his work, check out his website: https://breakthrough-champion.com/ There's a lot unpacked in this podcast, stay tuned!

When customers CHOOSE to tell their family, friends and neighbors about you, your company, and your outstanding service, you have a powerful word-of-mouth referral. In this episode of Airing it Out with Air Vent, our guest calls such customers “Our Loyal Tribe of Raving Fans” and explains how to get more of them. Have a suggestion for a future Podcast topic? Send us your ideas and feedback to pscelsi@gibraltar1.com.

In today's episode Dr. Frank Holleman discusses the power of word of mouth referrals and how to fully take advantage of this great marketing tactic.  The Resource Center at GreenIndustryPodcast.com Save 50% off Equip Exposition Registration GetJobber.com/Paul Gulf Coast Bookkeeping Quickbooks Online Kujo.com Ballard-inc.com (Coupon Code: PAUL Saves 10%) Website Services: Pure Marketing Team Paul's Audiobooks: Cut That Grass and Make That Cash 101 Proven Ways to Increase Efficiency and Make More Money in Lawn Care Best Business Practices for Landscapers Follow us on YouTube: Green Industry Podcast Paul Jamison Follow us on Instagram: @greenindustrypodcast @pauljamison Follow us on Facebook: @greenindustrypodcast

Even if you never made a sale with somebody, if they brought you 10 people that ended up needing a solution like yours and you were able to help them move their mission forward, it still works out. In this episode, I had a brutally honest conversation with John Gates, Lead IT Security Operations/Threat Response Analyst at a Fortune 500 company, about his challenges, goals, what vendors do that piss him off, and the alternatives. John is currently Lead IT Security Operations/Threat Response Analyst at a Fortune 500 company. Join Audience 1st Today Join 300+ cybersecurity marketers and sellers mastering security buyer research to better understand their audience and turn them into loyal customers: https://www.audience1st.fm/

Hi Cleaning Nation! Welcome to today's podcast! When it comes to getting business, many owners of cleaning companies rely on word of mouth to grow their business. But is there an actual system or technique to get more word-of-mouth referrals coming to your business? According to our podcast guest, Jered Robinson (the marketing monkey of Grow My Cleaning Company), there is a system that can do exactly that. However, to actually master it, we need to understand some phycology. Listen in as he goes through how to improve this essential part of your business.  3:20 The Customer is everything 4:14 Give Your Clients a Positive Story to Tell 8:07 DoubleTree Cookies 12:19 What is Your Cookie? 20:22 Get the team involved. If you like what Jered had to say, and feel like the Grow my Cleaning Company team are the missing piece to help finally start seeing some major growth in your business, then jump on over to this link and book a call with us!   

Today we are talking to the very funny Matt Ward and the importance of word of mouth referrals. We're often told how important networking is before our professional lives even start. But there's more to it than emails and exchanging business cards. Building relationships with certain people is what can make all the difference in your company.

On today's episode, I'm speaking with Matt Ward who is an award winning business owner, sought after speaker, and author of two incredible books – “MORE...: Word of Mouth Referrals, Lifelong Customers & Raving Fans” and “The High-Five Effect: How To Do Business With People Who Bring You Joy.” Matt speaks to us about how has overcome adversity, leveled up out of poverty, created a massive network of raving fans and built multiple six figure companies. He's a master at creating word of mouth referrals and is going to tell you some of the valuable tips for doing the same!------------------------------------------------------Looking to hire Michelle as a coach, consultant, or speaker? Click HERE. Learn more about our incredible guest, Matt Ward, by visiting his website. You can also connect with her on Facebook, Twitter, or LinkedIn.Purchase Matt's Books –MORE...: Word of Mouth Referrals, Lifelong Customers & Raving FansThe High-Five Effect: How To Do Business With People Who Bring You Joy

Matt sold his digital marketing agency, inConcert Web Solutions, in May 2018 to begin his focus on helping service-based businesses get more word of mouth referrals! His book “MORE…Word of Mouth Referrals, Lifelong Customers & Raving Fans”, focuses on building stronger relationships, and how we can use that to connect with others. His newest book is titled “The High-Five Effect: How To Do Business With People Who Bring You Joy” and was released last year in October. Matt is a professional member of the National Speakers Association, a 40 Under 40 Recipient, Chamber Small Business Owner of the Year, and host of The Mass Business Podcast, which is focused on helping small business owners learn from each other. Website: www.mattwardspeaks.com Book: More-Referrals-Lifelong-Customers-Raving-Fans , high-five-book www.MassBusinessPodcast.com www.fireupreferrals.com LinkedIn: mattwardspeaks Facebook: breakthroughchampion

Vikram Rajan  Did you realize that people trust watching videos about a product more than they do advertisements? Here are a few interesting statistics; 80% of Internet traffic comes from video, 90% of consumers say that videos help with their buying decision and that 64% of potential buyers buy after watching a video! These statistics prove how powerful video is to help you make sales. Our guest Vik Rajan is an expert at using videos on social media to get clients and he'll share with us how to post our videos the right way. BIO Virkram is the co-founder of PhoneBlogger.net & Videosocials.net He has presented on behalf of every major Bar Association in the Greater New York City area and other numerous prestigious networking groups & organizations His marketing column premiered in the AICPA's CPA Insider publication in Fall 2009 and became the most popular column in July 2010. Vik's marketing columns have also appeared in the New York Real Estate Journal, Financial Advisor magazine, Long Island Business News, Dominican Times Magazine, Personal Branding magazine, and more. Vik has taught classes for the Fashion Institute of Technology and has been invited by C.W. Post (Long Island University).  His book: “365 Marketing Thumb-rules: Daily Reminders for Rainmakers:  published in 2008 has received praise from over 15 organization leaders within the legal, accounting, financial services, and real estate professions. Vik has also been quoted by the Wall Street Journal's Startup Journal, Entrepreneurship magazine, Channel Pro, & more. In January 2005, Vikram was named a “Top 40 Under 40 Rising Star” by Long Island Business News. CONTACT                                                                 vik@videosocials.net      516-642-4100 www.linkedin.com/in/vikramrajan GIFT                                                                                                    Record your profile video free; RSVP: www.videosocials.club MY CONTACT                                                   StressFreeRemodeling@gmail.com www.StressFreeRemodeling.com                   www.AuriemmaDesign.com MY GIFT                                                                                        Transform Any Home Into a Dream Home Home                                   A guide with lots of ideas and cost estimates for the transformation. StressFreeRemodeling.com/Transform My Book                                                                                    Homeowner's Guide to Stress-Free Remodeling available             on Amazon. A great gift for your clients who don't love their home and want to transform it into their dream home.      

Micah Hunt is a Regional Director of Sales for Southern VA at RUI | Diamond Award Winner “Best Practices” 2021 | Collaborator Extraordinaire | Board Member | Passionate Senior Advocate --- Send in a voice message: https://anchor.fm/michael-moye1/message Support this podcast: https://anchor.fm/michael-moye1/support

⬇️. ⬇️. ⬇️. Cosmetic Patient Retention Guide for 2022   In this episode I'm going to talk about why patient retention should be your #1 Focus because would you rather have a patient one time or for a lifetime? The real money and leverage is in the lifetime cosmetic patient since you spent a lot of money attracting them to you, so they are pure profit from then on. Cosmetic patient retention, outlined in my Cosmetic Patient Retention Guide, comes down to a few specific elements that make all the difference. Those are: providing a WOW experience, staying top-of-mind, and building a relationship that establishes you as trusting, reliable and likable. Here's how to 10X the Value of Loyal Cosmetic Patients: Beyond the revenue generated by repeat cosmetic patients, there are social benefits to having a loyal following. The first of which is the power of your practice evangelists who return, review, refer, approve their before/after photos to be shown to the public, videotape a testimonial, and share you on social media. This is the main reason why a focus on cosmetic patient retention can create your unpaid marketing sales team by boosting your revenues significantly so a cosmetic patient who was worth $1K to you is now worth $10K to you when you have a retention/loyalty system in place. And Let's talk about Word of Mouth Referrals from these loyal patients. It only makes sense that cosmetic patients have to remember your brand in order to promote it. On top of that, if they have a WOW experience, they are much more likely to buy from you, and to refer their friends and family. There are various studies that show that word-of-mouth marketing is one of the most valuable forms of marketing. Why is that? Because 92% of people trust recommendations from friends and family over other types of advertising. Once consumers get a recommendation from someone they trust, they are far more likely to become loyal cosmetic patients. Once a cosmetic patient is loyal to  your practice, they are more likely to spend more as well. The lifetime value of referred cosmetic patients is 16% higher than non-referred cosmetic patients. How the referral occurred makes a difference too. A Harris Poll found that 82% of consumers said they seek recommendations from friends and family, and 67% said they are more likely to purchase when a friend or family member shared it through social media or email. Social media influencers are a good form of word-of-mouth marketing as well. Though influencers may not be family and friends, they offer valuable and somewhat unbiased opinions that their followers trust, and that can influence their buying decisions. However, the quality of your customer service is measured by the kind of relationship you establish with your cosmetic patients, and that relationship will determine how invested they are in your success. Revenues from happy cosmetic patients, as well as word- of-mouth recommendations, have the power to become a huge portion of your annual revenues, dramatically reducing your cosmetic patient acquisition costs and increasing your revenues. Here are the Common Barriers to Patient Retention. Due to the profit maximizers and social benefits of cosmetic patient retention, it is important to understand exactly why cosmetic patients quit your practice.   That understanding comes from learning about cosmetic patient preferences, and the factors that cause them to churn. Churn, or attrition, is one of the most devastating factors affecting profitability because you lose the investment it took to attract each cosmetic patient in the first place, in addition to the loss of potential future revenues and referrals. Even a 5% monthly churn rate means a 60% loss of cosmetic patients over the course of one year. That statistic alone is scary enough, but on average, an individual will tell nine people about good experiences and 16 people about poor experiences. Imagine if 60% of your cosmetic patients were telling 16 of their friends about bad service they had received with you. The numbers add up quickly and it's clear to see why it's so important to learn why patients churn and how to minimize it. So, when it comes to attrition prevention, the effect of patient relationships is truly astounding. Research has shown that improving the cosmetic patient experience helps increase loyalty and drives growth. Relationship building encompasses different things, but the most  important aspect is the cosmetic patient's perception of their own importance to your practice. They want exceptional cosmetic patient service, appreciation, and a personal touch that helps them connect on a deeper level than your average practice interaction. Have you ever been a “regular” at a restaurant, brewery, or coffee shop? When someone goes into a practice and they know them by name, that can go a long way in making them feel special and will certainly make them want to come back. Because here's the thing.. Emotions drive patient decisions, and those emotions are strongly affected by their personal interactions with a practice. When cosmetic patients are ready for more cosmetic rejuvenation, what will make them return to you instead of your competitors? Being memorable and a creative loyalty program can go a long way in turning a one-time cosmetic patient into a lifelong cosmetic patient. Neglecting the relationship, however, or failing to keep in touch, can almost guarantee that patient will shop around and wander off to your competitors. The plastic surgery industry only sees cosmetic patients a few times a year (or even every few years) so you are especially susceptible to passive churn because cosmetic patients may simply forget about their previous positive experiences. By connecting with them on a personal level, a consistent relationship serves as a foundation for staying top of mind anytime they need cosmetic rejuvenation. However, when we talk about loyalty, we need to talk about Customer Service because they work hand in hand. Bad customer service is the No. 1 problem leading to dissatisfaction and attrition. A consumer is four times more likely to defect to a competitor if the problem is service related rather than price or procedure related. This tells you that cosmetic patients care more about the social aspect of a practice than they do the personal cost, or even the quality of their procedure. So consumers are now prioritizing quality of interaction over personal gain and they feel emotionally invested in their buying decisions. While this provides an opportunity for practices to foster connections, it can also be a double-edged sword. If cosmetic patients feel ignored, mistreated, or generally dissatisfied, they are considerably more likely to take their business elsewhere, regardless of the quality of the service. So, what else is causing cosmetic patients to leave one practice for another? …… Here it is….Retention Isn't a Practice Priority. Most cosmetic practices have a greater focus on cosmetic patient leads, and only a few focus on retention. The shiny new object in our industry is the new cosmetic patient. Gaining a new cosmetic patient is exciting. It's proof that your marketing efforts are working and, of course, it's new revenues. But when all of the focus is put on cosmetic patient acquisition, it leaves existing cosmetic patients feeling like they were left out in the cold. Practices often tend to treat new cosmetic patients better as well by offering a welcome discount, a free gift with their first purchase, etc., with the hope that putting in a lot of effort at the beginning will be enough to maintain them as long-term cosmetic patients. When you change this mindset from short-sighted acquisition that is focused on the one-time procedure to cosmetic patient retention that measures the cosmetic patients' lifetime value and potential profit as a whole, you win the long game. So, How Can You Improve Cosmetic Patient Retention? I read an article where the author compares marketing to pushing a boulder uphill — you can either do it yourself, or you can recruit an army of enthusiastic cosmetic patients to help you push your practice to the top for you. The boulder metaphor is a great example because it really embodies the physical and emotional struggle of sales and marketing, which can sometimes feel like an uphill battle. It also shows how a strong relationship with cosmetic patients can become a revenue lifeline through retention, referrals and social proof. You turn your existing patient list into your network and keep in touch so they remember you when talking to friends. There is no simple equation for making cosmetic patients stay, but there are several strategies practices can focus on in order to minimize their attrition rates, increase their retention value, and boost referrals. For example, you can play on patients' inherent desire for reciprocity similar to a free mint with your check at a restaurant that was found to increase tips by up to 20%. Whether it be through thoughtful gestures (like free gifts) or exceptional cosmetic patient service, the point is that people love to be appreciated, and they feel obligated to return the favor. So, knowing this, rather than having a goal of making money, go into every transaction wondering what you can do to improve that cosmetic patient's life, change their day, or make something easier for them. This is one of the key ways to ensure that cosmetic patient service goes beyond the first visit, and it also improves your chances of transitioning prospects into cosmetic patients who return, refer, review and share you on social media. And be sure you are Communicating With Your ExistingPatients... Texting or calling a friend is one of the easiest ways to maintain your relationship with them, no matter what's being said. It's a way of showing them that you care and want to hear how they are doing. As a practice, it's obviously not efficient to have a phone conversation with each of your cosmetic patients but communicating with them somehow will show them that they mean something to you. Regardless of the mode of communication (in-house signage, social media, email, texting, in person) there are two important things to remember: make it meaningful and do it consistently. It's the consistency that builds trust and indicates to your patients you care and are a premier practice. Regarding marketing - There are many marketing channels to choose from to communicate with your patients, so which one is the best? The answer is, the one your patients pay attention to. The challenge with that is you will run out of time, money, and energy trying to be everywhere your patients are. So it's best to use a strategic marketing plan that incorporates all main channels such as email, text, social media, your website and in-house signage. So where does discounting fit in? My answer is, it doesn't. It's time to Change Your Message Away from Discounting. When you do communicate with your patients, what do you normally say? Because you want more business now, it's common to announce special offers to get a response. But when you continue to lead with special offers, the response dwindles because your patients know they can “get a deal” anytime. Discounting your services is a race to the bottom. It hurts your brand, attracts price-shoppers, and eats up your profits. A better approach is to offer patients something of value that doesn't hurt your profits but makes them feel acknowledged and appreciated. And that's where a proven loyalty program comes in. Since the cost of getting a new patient is 7X more than keeping an existing patient, nurturing existing patients with a loyalty program is a powerful strategy that grows your practice revenues. To ensure the best results, choose a loyalty program that includes the following features: Exclusivity – Patients can only get rewards from YOU. This locks out your competitors by putting golden handcuffs on your loyal patients. It's got to be Easy so patients understand the rules and staff can easily use it and... It has to be Fun – Patients love getting to the next tier while growing your practice for you The marketing has to Done-for-You – This saves you time and ensures consistent communication with your existing patients and lastly,  The reporting has to show detailed monthly stats of your results and profits So, in Conclusion.. There are three foundational elements to a successful cosmetic patient retention strategy: creating and establishing relationships, a WOW patient experience, and consistent communication. Cosmetic patient retention efforts, as discussed in my Cosmetic Patient Retention Guide, can be maximized by using multichannel campaigns: email, text, social media, signage and in-person. The right loyalty program, executed consistently, can 10X revenues while decreasing advertising costs and eliminating discounting. 46% of patients spend more after they join a loyalty program. 83% of patients say a loyalty program will keep them coming back, I want to introduce you to the KiSS Loyalty Club  that is the key to building meaningful relationships that go beyond the practice transaction. It's done for you software and marketing solution that includes multichannel marketing which is the best way to achieve retention, by providing cosmetic patients with a consistent and friendly way to connect with practices on a regular basis. The KiSS Loyalty Club practices we work with have found tremendous success in increasing their # of visits, revenues, new patients, retention, referrals, reviews, social proof and social media and, as a result, the overall lifetime value of their patients. It also provides practices with a tremendous opportunity to build their brand, increase cosmetic patient satisfaction, and distinguish themselves in an increasingly competitive market. If your practice wants to cut through the marketing and advertising noise that is being thrown at consumers every day, let's talk to see if you are a good fit for the KiSS Loyalty club. My team handles all of the design, copy, technology, strategy, props, training, support and reporting since we have tested it and know what it takes to be successful. Your practice can see a 10X increase in cosmetic revenues and patient lifetime value with the KiSS Club developing lasting relationships with your existing patients…on autopilot. Go to www.KissLoyaltyClub.com to schedule a demo today. Click HERE to download my Cosmetic Patient Retention Guide for 2022!   If you want to talk more about your specific situation, just leave me a message at https://www.CatherineMaley.com, or DM me on Instagram at https://www.instagram.com/CatherineMaleyMBA.

Do you believe in the power of relationships? Are you looking to grow your relationship building strategies and skills? Do you want to grow your business via high quality word-of-mouth referrals? Our special guest Matt Ward will answer these and other questions about relationship building, networking and high value referrals. In 2002 Matt Ward began working with business owners through his digital marketing agency, inConcert Web Solutions, to improve their bottom line, gain more clients, and grow their respective businesses. He sold his agency in 2018 so that he could focus on helping businesses get more word-of-mouth referrals! Matt's the author of MORE...Word of Mouth Referrals, Lifelong Customers & Raving Fans, and his newest book, The High-Five Effect: How To Do Business With People Who Bring You Joy, which was released October 2021. Matt believes that creating deeper and more meaningful connections will result in more word-of-mouth referrals. He personally uses this philosophy in his own business. Since 2002 Matt has spoken at hundreds of business events, seminars, trainings, conferences, and associations, including Score, The Better Business Bureau, The National Paving Expo, and the Vacation Rental Success Summit in Toronto, Canada. Matt is a professional member of the National Speakers Association and the host of the popular small business-centered podcast, The Mass Business Podcast! The Leadership Junkies Podcast is brought to you by Cardivera.com. Show Notes Episode highlights… Differently understanding networking and relationship building Strategies for networking more effectively Power of building relationship-based referral partners Stop looking for customers and clients at networking events Understanding the difference between leads and referrals Being the connector to add value to others Role of trust in networking, relationship building and creating referral partners Challenges when building relationships with a numbers focused mindset Strategies for building top of mind awareness How to consider reciprocity in networking and relationship building Chasing joy in relationships instead of chasing business Dos and don'ts of handwritten notes Importance of continuing to keep your network warm Understanding trigger points and touch points in relationship building Using CRMs and other tools to enhance your relationship building efforts Keys to incredible relationships – genuinely care and be genuinely curious Foundations of generating consistent and valuable relationships Role of effective 30-second commercials and elevator pitches Be wary of the word “you” in your networking and relationship building The 10 x 10 approach to leveraging your networking and relationship building Make it personal in your networking Resources: Matt Ward High Five Effect Website The Leadership Junkies Podcast Cardivera Learn more about your ad choices. Visit megaphone.fm/adchoices

How do you get the majority of your new business? For many, the answer to that question is through word of mouth referrals, but do they have a system in place to get consistent referrals? Listen as Matt Ward shares his story and why he loves to coach service providers on how to get more word of mouth referrals. Matt fell into entrepreneurship. He was working in the software development world when one day his job no longer existed. He took the opportunity to work on this website development thing and soon enough was busier than ever. But he wasn't fulfilled creating websites for other people. He wanted to do more. He started speaking about business development and realized that he loved helping other entrepreneurs. In a twist of fate, at one of his speaker masterminds, a short conversation changed the direction of his entrepreneurial journey. Have you ever had a fateful and impactful conversation that completely changed your professional trajectory? Matt bares it all in this funny and real conversation. He may have fallen unexpectedly into entrepreneurship, but he knows exactly what he's doing. Behind everything he does there is a core principle of caring, and it shows.  In this Episode: [00:50] Welcome Matt Ward to the show to chat all about word of mouth referrals.[02:18] Learn more about what he does and how he helps his clients get more referrals. [03:59] The 4 Pillars of Matt's process. [06:12] I share a story about a truly unexpected surprise.[07:50] Matt shares how he started speaking and coaching on creating a referral pipeline.[11:38] What made Matt want to be an entrepreneur?[15:27] Why sales was his biggest challenge and how he overcame the mindset block.[19:07] The importance of properly qualifying your leads.[20:55] Which three qualities make up successful entrepreneurs? [25:46] Learn the most unexpected idea Matt has ever had and how it impacted his business. [28:32] Three tips for entrepreneurs who are walking their own paths. [30:27] The most creative excuse he's used to get out of doing something. [31:20] His thoughts on what makes a great parent. [35:13] One thing that most people are afraid of, that Matt is not.[36:39] Connect with Matt. Links and Resources: The Amazing Entrepreneurs ClubFacebook | Instagram | LinkedInIdeal Client Guide More Word of Mouth Referrals by Matt Ward*The High 5 Effect by Matt Ward*Selling With Authentic Persuasion by Jason Cutter Matt's WebsiteYouTube | LinkedIn | Facebook | TwitterThe Mass Business Podcast

What would be possible for your business if your customers stuck with you like Velcro? Our guest today has literally written the book on creating lifelong customers and raving fans. Matt Ward is the author of "MORE...Word of Mouth Referrals, Lifelong Customers & Raving Fans". Since 2002 Matt has spoken at hundreds of business events, seminars, trainings, conferences, and associations, including Score, The Better Business Bureau, The National Paving Expo, and the Vacation Rental Success Summit in Toronto, Canada. Matt is a professional member of the National Speakers Association. Matt and his companies have received numerous awards, including: 40 Under 40 Chamber Small Business Owner of the Year Top Web Firm 7 Years in a Row Better Business Bureau Torch Award Finalist LISTEN NOW as we discuss, "How To Create Lifelong Customers & Raving Fans." --- Support this podcast: https://anchor.fm/30minutehour/support

If your customer experience is as good as it should be, then you should be driving internal referrals from the clients you are already working with. This is something you should be tracking and something you should be highly aware of. If you are doing this effectively, it will begin to snowball and drive growth for your business. Enjoy!Head to the link below to participate in our 5 Day Challenge!https://www.physicaltherapybiz.com/challengewww.physicaltherapybiz.com/apply PT Everywhere: https://pteverywhere.com/Do you enjoy the podcast? If so, leave us a 5-star review on iTunes and tell a friend to do the same!Are you a member of our free PT Entrepreneur Facebook Group? If not, head to the link below and join the community!https://www.facebook.com/groups/ptentrepreneur/

How do you create more joy and meaning at work? Isn't that the ultimate goal - to have a job that doesn't feel like work?! Wouldn't it be great to have more freedom and choice in your work? Tune in to this conversation with Matt Ward, author of The High 5 Effect: How To Do Business With People Who Bring You Joy and discover the best ways to craft your job to bring in more joy, happiness and fulfillment to your workplace. About Matt Ward In 2002 Matt began working with business owners through his digital marketing agency, inConcert Web Solutions, to improve their bottom line, gain more clients, and grow their respective businesses. He sold his agency in 2018 so that he could focus on helping businesses get more word of mouth referrals! He's the author of "MORE...Word of Mouth Referrals, Lifelong Customers & Raving Fans". His newest book, “The High-Five Effect: How To Do Business With People Who Bring You Joy” was released October 26th, 2021. Matt believes that creating deeper and more meaningful connections will result in more word of mouth referrals. He personally uses this philosophy in his own business. Since 2002 Matt has spoken at hundreds of business events, seminars, trainings, conferences, and associations, including Score, The Better Business Bureau, The National Paving Expo, and the Vacation Rental Success Summit in Toronto, Canada. Matt is a professional member of the National Speakers Association and the host of the popular small business-centered podcast, The Mass Business Podcast!Want to find out more about Matt?Website - Professional Speaker - Matt Ward - Get More Word Of Mouth Referrals Free Download - Fire Up Referrals Engine Kit - Breakthrough Champion Social www.linkedin.com/in/mattwardspeaks/ www.facebook.com/breakthroughchampion Books - MORE Word Of Mouth Referrals: Lifelong Customers & Raving Fans The High-Five Effect - How To Do Business With People Who Bring You Joy Podcast - MassBusinessPodcast.comIf you like what you've heard at The Evolved Caveman podcast, support us by subscribing, leaving reviews on Apple podcasts. Every review helps to get the message out! Please share the podcast with friends and colleagues.Follow Dr. John Schinnerer on| Instagram | Instagram.com/@TheEvolvedCaveman| Facebook | Facebook.com/Anger.Management.Expert| Twitter | Twitter.com/@JohnSchin| LinkedIn | Linkedin.com/in/DrJohnSchinnererOr join the email list by visiting: GuideToSelf.comPlease visit our YouTube channel and remember to Like & Subscribe!https://www.youtube.com/user/jschinnererEditing/Mixing/Mastering by: Brian Donat of B/Line Studios www.BLineStudios.com

Have you ever wondered how to grow your business through more or better referrals? If you have been hoping to gain those referrals from existing customers, Matt Ward, the author of the book, “MORE...Word of Mouth Referrals, Lifelong Customers and Raving Fans,” would suggest you are looking in the wrong place.  In 2002 Matt Ward started a digital marketing agency, inConcert Web Solutions, which he sold in 2018 so that he could focus on helping service-based businesses get more word of mouth referrals. His book focuses on building stronger relationships and how we can use that to connect with others.  Matt is a professional member of the National Speakers Association, a 40 Under 40 Recipient and Chamber Small Business Owner of the Year.  In Episode 205 of The Lisa Pezik Show, Lisa and Matt discuss: 1:53 why elevator pitches don't work  5:15 how you can do more business with people who bring you joy 6:44 what freedom as a business owner looks like 9:01 the key component in getting better referrals 10:29 the type of revenue that every business needs in order to be successful 12:37 when and why you should fire clients 17:04 the statistics behind referrals and the best place to get them 21:00 the difference between marketing and referrals 22:58 what you should ask for instead of referrals Want more from Matt? You can visit his website at breakthrough-champion.com Matt also has  a free referral guide you can access to fire up your referrals here Connect with Matt on Social: LinkedIn: @mattwordspeaks Facebook: @breakthroughchampion Learn more from Matt by reading his books:  “MORE Word of Mouth Referrals: Lifelong Customers and Raving Fans” “The High-Five Effect - How to Do Business with People Who Bring You Joy” Listen to Matt's Podcast, “The Mass Business Podcast” on all major podcast platforms.  Today's episode was all about referrals. And the main point of referrals is to increase our sales. If you are needing to get your business in front of more customers, learn how we help our clients do just that and take a look at our SalesBooster Online Lead Generation Business.  And of course if you're looking to grow your existing company, we'd love to help with your digital content at lisapezik.com Sign up for the course and learning style you prefer best here.  If you loved this episode and want to learn more about and from Lisa you can order one of her books here. That's right, Lisa is a best-selling author and has written two books: “Women Who Illuminate” and “The Beauty of Authenticity.”

Why are some private practices popular, in demand, and constantly getting new referrals and others are working hard, spinning their wheels, and barely getting any inquiries? It all comes down to word of mouth! In this episode, we're talking about word of mouth marketing and one of the major things that you need to focus on in order to get it.  Word of mouth marketing is what I like to call the “holy grail” of marketing, and it is something that really can benefit those of you who are hitting roadblocks. Keep in mind, this is a more advanced marketing strategy for those that are looking to grow, but it is an important one. In Today's Episode, We Discuss: What word of mouth marketing is What happens if you don't position yourself optimally How your positioning impacts your practice Why you should change your marketing to reflect your positioning How the Grow Your Private Practice coaching program can help you When it comes to your private practice, what do you want to be known for? What do you want people to think of when they think about you and your practice? I really want you to think about these questions and answer them honestly.  Positioning your private practice isn't something that happens overnight, but it is something that you can control. I hope this episode gives you a little taste of what you can expect from my Grow Your Private Practice coaching program. We have a lot of conversations just like this one in the program, but we don't just talk about it, we take action on it! If you think this episode is helpful and you're interested in learning more about the Grow Your Private Practice coaching program, head on over to Instagram and send me a DM @independentclinician with the word “grow”. We will talk about if it is the right fit for you!  If you want help to grow your private practice by increasing your client base, income and team, visithttp://www.growyourprivatepractice.com ( www.growyourprivatepractice.com) to learn how we can help. Resources Mentioned:  http://www.growyourprivatepractice.com (www.growyourprivatepractice.com) Where We Can Connect:  https://podcasts.apple.com/us/podcast/private-practice-success-stories/id1374716199 (Follow the Podcast) https://www.instagram.com/independentclinician/ (Follow Me on Instagram) https://www.facebook.com/Jena-Castro-Casbon-1660895807286998/ (Follow Me on Facebook)

818- Matt is passionate about helping employees, managers, and business owners move their business and personal life to the next level through word of mouth referrals. He has experienced all the same challenges that most employees and business owners face. These failures have helped Matt craft a message that resonates with the audience to leave them with actionable steps to improve their business through word of mouth referrals. When Matt was running his website agency, he focused his efforts on a few select contacts, which resulted in never having to advertise or do any marketing the 4 years prior to him selling the agency. Most business owners find themselves wondering how to get more word of mouth referrals, and Matt knows exactly how, he did it! ________ Want your customers to talk about you to their friends and family? That's what we do! We get your customers to talk about you so that you get more referrals with video testimonials. Go to www.BusinessBros.biz to be a guest on the show or to find out more on how we can help you get more customers! --- Support this podcast: https://anchor.fm/businessbrospod/support

Andrea Walker is a mom of 2 toddlers and 1 fur baby, a Pro Bridal Makeup Artist for 8 years, a Salon & Studio Owner who is pursuing her unicorn dream at full force! She has remained authentic and driven with her brand and purpose while faced with personal and professional obstacles.    In This Episode:  Doing whatever it takes to pursue your calling  How to grow your business in the bridal makeup industry  How to juggle multiple businesses while also being a mom The importance of taking care of your mental and physical health Persevering through personal and professional obstacles    Episode Notes: How to grow your business as a makeup artist:   Word of Mouth/Referrals  The Knot Instagram  Ask for reviews from former clients    Advice for new moms:    Ask for help  Don't ignore your needs  Don't take on the weight of the world Hire a babysitter, have groceries delivered, etc.   What Andrea would tell her 21 year old self: Say No  Speak Your Truth  Stand Up for Yourself  Don't care what others think of you and your decisions  Don't waste your time being around people who gossip  Surround yourself with with people who are positive, inspiring, pursuing goals  Don't Wait!    Quotable Moments:  “Working 40 hours a week and doing 25 to 30 weddings a year. Two full time jobs and no life but it was what I needed to do to finally separate and leave my full time job and pursue makeup full time.” “If you stay in your comfort zone, you're not going anywhere!” "This is my calling. This is my purpose. This sucks right now but I know 6 months from now I will be good!" “Don't have the mom guilt. You need your own life! It's hard in the first year or two to identify yourself as anything other than a mom.”  “In order to do what you need to do. Help yourself! If that means taking one day a week to have a babysitter and getting out of the house to get work done. Prioritize what needs to be done and take a minute for yourself!”  “Someone told me this: Your life and your priorities are like juggling a bunch of balls. Some of them are glass and some of them are plastic. You have to figure out which ones are glass and which ones are plastic and you have to be ok with dropping the ones that are plastic.”  “Don't give a single thought to what anyone is going to think about what you're doing. You're not for everybody!”  “Community over competition.”   Connect with Andrea:  Instagram: https://www.instagram.com/andreawalkermua/ The Knot: https://www.theknot.com/marketplace/andrea-walker-makeup-artistry-romeo-mi-878360

Do you need more customers? Are you paying for ads or earning referrals? Word of mouth referrals and social proof are cheaper than advertising. Let #cleaning customers sell you with your #worksheets and excellent customer service. If you need more #cleaningbusiness customers here's how to get them the easy way. *** CONTENTS OF THIS SHOW *** 0:00 - Intro - Meet Angela Brown The House Cleaning Guru 0:25 - Help, I need more customers - Best places to advertise? 1:13 - Advertising in Facebook groups and specific neighborhoods 1:23 - The best place for your marketing efforts 1:52 - Word of mouth marketing better than advertising 2:17 - Social proof wins over paid ads 3:03 - Enhance your customer experience so they want to refer you 3:20 - Make it easy for your customers to recommend you 5:05 - Why people will share your worksheets 6:07 - How to make the worksheet work for you 6:36 - Inspect your work at every cleaning 7:04 - Use compliments to request a referral 7:32 - Give clients permission to pass along your number to their pals *** PROMISED LINKS AND GOOD KARMA RESOURCES *** https://savvycleaner.com/worksheets Word of Mouth Marketing: How Smart Companies Get People Talking - https://amzn.to/3yFQGHd Talk Triggers: The Complete Guide to Creating Customers with Word of Mouth - https://amzn.to/34o9QU8 MORE...: Word of Mouth Referrals, Lifelong Customers & Raving Fans - https://amzn.to/3hXPxF8 Endless Stream of Referrals: 10 ways to bring in referrals Daily - https://amzn.to/34nmB18 The Referral Engine: Teaching Your Business to Market Itself - https://amzn.to/3vrelcv These good karma links connect you to affiliated sites that offer products or services that relate to today’s show. As an Amazon Associate, I earn from qualifying purchases. Your support pays our production costs to bring you these free daily tips. THANK YOU. *** MORE VIDEOS ON THIS TOPIC *** How to Get Residential Cleaning Clients - 10 FREE EASY METHODS - Real Freedom: https://youtu.be/1aeuU73uS7g Andy Sernovitz - Word Of Mouth Marketing 5 Simple Steps - WooCommerce: https://youtu.be/Zob827gI108 How To Grow Your Business Through Word-Of-Mouth Marketing - Neil Patel: https://youtu.be/_6NHKgUH8ts Inbound Marketing – How to get Clients to Come to You - The Futur: https://youtu.be/vCn92eifsjM *** RATE THIS SHOW *** https://sotellus.com/r/savvy-cleaner *** RATE THIS PODCAST *** https://ratethispodcast.com/askahousecleaner *** TRAINING & CLEANING CERTIFICATION*** https://savvycleaner.com/join *** MOST REQUESTED LIST OF CLEANING STUFF I USE *** https://www.Amazon.com/shop/AngelaBrown ***FUNNY CLEANING SHIRTS – THANK YOU GIFTS FOR MAIDS*** Daily Giveaway - https://funnycleaningshirts.com *** CONNECT WITH ANGELA ON SOCIAL MEDIA *** LinkedIn: https://www.linkedin.com/in/savvycleaner/ Facebook: https://Facebook.com/SavvyCleaner Twitter: https://Twitter.com/SavvyCleaner Instagram: https://Instagram.com/SavvyCleaner Pinterest: https://Pinterest.com/SavvyCleaner *** GOT A QUESTION FOR A SHOW? *** Email it to Angela[at]AskaHouseCleaner.com Voice Mail: Click on the blue button at https://askahousecleaner.com *** FREE EBOOK – HOW TO START YOUR OWN HOUSE CLEANING COMPANY *** http://amzn.to/2xUAF3Z *** PROFESSIONAL HOUSE CLEANERS PRIVATE FACEBOOK GROUP *** https://www.facebook.com/groups/ProfessionalHouseCleaners/ *** VRBO AIRBNB CLEANING FACEBOOK GROUP *** https://www.facebook.com/groups/VRBO.Airbnb.Cleaning/ *** LOOKING FOR WAY TO GET MORE CLEANING LEADS *** https://housecleaning360.com *** SPONSORSHIPS & BRANDS *** We do work with sponsors and brands. If you are interested in working with us and you have a product or service that is cohesive to the cleaning industry read this: https://savvycleaner.com/product-review *** THIS SHOW WAS SPONSORED BY *** SAVVY CLEANER - House Cleaner Training and Certification – https://savvycleaner.com MY CLEANING CONNECTION – Your hub for all things cleaning – https://mycleaningconnection.com SAVVY PERKS – Employee Benefits for Small Business Owners – https://savvyperks.com VRBO AIRBNB CLEANING – Cleaning tips and strategies for your short-term rental https://TurnoverCleaningTips.com FUNNY CLEANING SHIRTS – Incentive and thank you gifts for house cleaners and maids. https://FunnyCleaningShirts.com Today's show #AskaHouseCleaner sponsor is #SavvyCleaner training and certification for house #cleaners and #maids (https://savvycleaner.com/join) And your host today is #AngelaBrown. *** VIDEO CREDITS *** VIDEO/AUDIO EDITING: Kristin O https://savvycleaner.com/reviews/kristin-o HOST: Angela Brown https://savvycleaner.com/reviews/angela-brown PRODUCER: Savvy Cleaner https://savvycleaner.com

Beauty and the Biz Word-of-Mouth referrals are your golden ticket to increased close ratios, decreased external marketing costs, and growth through the cheapest form of advertising you can invest in! Help your patients become your brand ambassadors as your revenue multiplies exponentially! It's as easy as 1-2-3! FREE! The choices your patients make...Explained: http://bit.ly/CatherinesFreeBook FREE! Advice Call: http://bit.ly/FreeCall

Word-of-mouth referrals can be one of the easiest, lowest-cost ways to attract new patients to a cash-based practice. While this form of marketing can often be considered quite passive, there are a number of fairly easy things you can do that will improve your results. By employing these tactics, you'll enhance your online credibility, powerfully connect with your target customer, and dramatically increase your word-of-mouth referrals.  In this podcast, I discuss specific strategies that will maximize your word-of-mouth referrals. You'll hear how you can create a steady stream of patient reviews and how to make sure those reviews will highlight the best features of your practice and help you stand out in the marketplace. USEFUL INFORMATION: Check out our course: The Online Patient Attraction System

The owner of the Traffic Control People explains how their business growth has exploded by focusing on generating referrals and outlines the strategy he used to drive this explosive growth in word of mouth advertising.

Word of Mouth is often misunderstood and underappreciated. Podcast guest Matt Ward reveals how to not only grease the Word of Mouth engine, but WOW prospects and key influencers at the same time. Matt built and sold a thriving website design firm based on the book of business he built up via Word of Mouth marketing. Upon exiting that business he formulated how others could benefit from Word of Mouth as well. Enjoy the podcast and obtain your free copy of Matt's entertaining and impactful book “More…Word of Mouth Referrals. Lifelong Customers and Raving Fans”. Host Steve Dubin of PR Works welcomes you to nominate similarly “Way Outside the Box Businesses” for this podcast. Visit www.PRWorkZone.com.

Focus on build the business by word of mouth from satisfied customers. Now that makes sense!

Let's explore three of the top insights from CONTAGIOUS by Jonah Berger. This book is all about why certain products, brands, or ideas spread through word-of-mouth. It covers the six principles of contagiousness - simple things you can incorporate into your work to boost word-of-mouth referral. It's arguably the most powerful marketing opportunity for most businesses today.If you're in marketing, brand communication, or product development - review this book summary to decide if this is the right book for you to read next.CLICK HERE FOR THE FULL ARTICLE, BOOK LINKS, AND MORE:

“We need to surround ourselves with people that just make us smile. It has to be less about the money, and more about the relationship.”-Matt WardMatt is the founder of Breakthrough Champion. In 2002 Matt started a website agency, inConcert Web Solutions, which he, in turn, sold in 2018 so that he could focus on helping businesses get more word of mouth referrals! His book “MORE…Word of Mouth Referrals, Lifelong Customers & Raving Fans,” released in September 2018 and was a #1 New Release!Matt is a professional member of the National Speakers Association and a podcast host of the popular small business podcast, Square Peg Round Hole! He's a 40 Under 40 Recipient and Chamber Small Business Owner of the Year!Matt believes that the problem with Small Business is Bananas! Not sure what that means? Just ASK.This episode of The Mosaic Life Podcast is brought to you by The Mosaic Life Circle. Join The Circle to be the first to hear about new episode releases, exclusive Instagram content, and brand new merchandise deals!Connect with MattMattWardSpeaks.comMatt Ward Speaks on YouTubeGet More Word of Mouth Referrals Facebook GroupSquare Peg Round Hole PodcastTimestamps00:04:31 Wilson!00:07:00 Welcome Matt Ward00:11:19 Matt's Life-Changing Book00:15:55 The Ability to Make People Feel Good00:21:35 Giving Without Expectation00:27:37 Matt's Current Focus00:36:47 Creativity in Happy Places00:40:07 How to Add Value to Your Network00:47:25 Scheduling Joy in Your Life00:48:56 Speaking Engagements00:54:51 The Problem with Small Business is Bananas00:59:50 Networking with Matt01:05:10 Building Referrals Sources01:19:36 Wrapping Up01:21:39 Where You Can Find MattMatt's Life-Changing Book“Never Eat Alone” by Keith FerrazziAdditional ResourcesEpisode 31: Frank Agin – Supporting Businesses, Exiting Fear, and Serving CommunitiesAmSpirit Business Connections“More…: Word Of Mouth Referrals, Lifelong Customers & Raving Fans” by Matt Ward“Unthink” by Erik WahlThe Milton Hershey SchoolPreston Smiles“The Pumpkin Plan” by Michael Michalowicz“Building a Storybrand” by Donald MillerSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Matt Ward sold his digital agency in 2018 to begin his focus on helping businesses get more word of mouth referrals! His book “MORE…Word of Mouth Referrals”, focuses on building stronger relationships. Matt is a professional member of the National Speakers Association, a 40 Under 40 Recipient, and chamber small business owner of the year! “the best thing I can do is challenge people to not settle for what they currently have. Start really pushing for that goal, whatever that goal is. And if you are not into setting goals then just rededicate yourself to your mission. What are you trying to achieve and when are you trying to achieve it? Who are you serving? And let's get to the point where you want it so bad you can taste it. That is the insatiable desire”…[Listen for More] Click Here for Show Notes To Listen or to Get the Show Notes go to https://wp.me/p6Tf4b-7wS

Today’s guest is Matt Ward. He is a bestselling author, speaker and entrepreneur. As the founder of Breakthrough-Champion.com, he helps entrepreneurs learn exactly how to get more clients without paid advertising or marketing. In today’s sales world referrals are the gold standard in building a...

When COVID19 became our reality, our lives took on a whole different meaning. Many of us began thinking about life in a whole lot of new dimensions - fear, uncertainty, purpose, safety, survival, peace - no emotion left unturned. For many guys, including my friend and guest, Matt Ward, suddenly we felt vulnerable on a different level, maybe even first time feelings and began wondering, "How now, do I take care of my family?" In this candid conversation, Matt and I explore vulnerability and responsibility in the face of chaos and crisis, and how to navigate it for the good of yourself and others. About MattMatt is the founder of Breakthrough Champion… In 2002 Matt started a website agency, inConcert Web Solutions, which he, in turn, sold in 2018, so that he could focus on helping businesses get more word of mouth referrals! His book “MORE…Word of Mouth Referrals, Lifelong Customers & Raving Fans”, released in September 2018 and was a #1 New Release! Matt is a professional member of the National Speakers Association and a podcast host of the popular small business podcast Square Peg Round Hole! He’s a 40 Under 40 Recipient and Chamber Small Business Owner of the Year! Matt believes that the problem with Small Business is Bananas! Not sure what that means? Just ASK! Connect With Matt Website (http://www.mattwardspeaks.com) Facebook (https://www.facebook.com/breakthroughchampion/) Twitter (https://twitter.com/breakthruchamp) LinkedIn (https://www.linkedin.com/in/mattwardspeaks/) Hey Guys, Check This Out!Are you a guy who keeps struggling to do that thing? You know the thing you keep telling yourself and others you’re going to do, but never do? Then it’s time to get real and figure out why. Join the 40 Plus Men's Chat's. Learn about about - Click Here! (https://rickclemons.com/40-plus-mens-chats/) Break free of fears. Make bold moves. Live life without apologies P.S. get your free My Bold Life Manifesto, right here - (https://rickclemons.com/manifesto/) You can also listen to the podcast on… (https://apple.co/2Q4nnbt)   (https://www.stitcher.com/podcast/rick-clemons/forty-plus-real-men-real-talk)   (https://www.podchaser.com/podcasts/40-plus-real-men-real-talk-854094)   (https://radiopublic.com/40-plus-real-men-real-talk-WoBlp5)  

In this episode in just a few minutes, you will gain skills for learning so much more about others in business and in life. Matt Ward brings lots of great skill and strategies for networking and truly learning to build much stronger relationships. Host Mike Domitrz is amazed at the details Matt showed he knew about Mike - including details Mike has only revealed on past episodes.   * You are invited to join our community and conversations about each episode on FaceBook at https://www.facebook.com/MutuallyAmazingPodcast and join us on Twitter @CenterRespect or visit our website at http://www.MutuallyAmazingPodcast.com**     Matt’s BIO: Matt is the founder of Breakthrough Champion…   In 2002 Matt began working with business owners through his website agency, inConcert Web Solutions, to improve their bottom line, gain more clients, and grow their respective businesses. He sold his agency in 2018 so that he could focus on helping businesses get more word of mouth referrals! He’s the author of Making Your Website Effective…as well as his newest book, released in September 2018, “MORE…Word of Mouth Referrals, Lifelong Customers & Raving Fans.   Since 2002 Matt has spoken at hundreds of business events, conferences, and associations, including Score, The Better Business Bureau, and the Vacation Rental Success Summit in Toronto Canada.   Matt is a professional member of the National Speakers Association, the podcast host of the popular small business podcast Square Peg Round Hole, and is an avid ATV'er!   Matt and his companies have received numerous awards, including: 40 Under 40 Chamber Small Business Owner of the Year Top Web Firm 7 Years in a Row AND Better Business Bureau Torch Award Finalist. Matt has always believed that businesses are driven by word of mouth referrals and that the primary issue in small business is Bananas!   Links to Matt: https://www.facebook.com/breakthroughchampion/ http://twitter.com/breakthruchamp   Books Matt recommends: Never Eat Alone by Keith Ferrazzi Unthink by Erik Wahl   YOUR HOST: Mike Domitrz is the founder of The Center for Respect where he helps educational institutions, the US Military and businesses of all sizes create a culture of respect throughout their organizations. From addressing consent to helping corporations build a workplace free from fear (reducing sexual harassment and helping employees thrive by treating them with respect every day), Domitrz engages audiences by sharing skill sets they can implement into their lives immediately. As an author, trainer, keynote speaker and coach, Mike Domitrz loves working with leaders at all levels. Learn more at http://www.CenterForRespect.com

  Matt grew up in a single parent household and attended a school for disadvantaged kids, where they taught him about effort. He realized that, if he wanted to live a different life, he'd have to figure things out on his own. Matt grew a business and with perseverance, he maneuvered it through the 2008 economic crisis. He successfully sold the business. Today, Matt speaks and helps business to grow. He shares these powerful nuggets of life wisdom: - perseverance is the key - believe in yourself - use the skills that you already possess - drop the inner critic and self doubt, as they don't serve you - take inventory of the people around you on a regular basis and make adjustments, if needed - make sure your circle includes people that help to lift you up - surround yourself with trusted advisors - don't quit, keep going - fear no longer exists, once you take action - don't stop just before you get those breakthroughs - work hard and be patient for the results - to attract and keep clients, have real conversations with people and care about them Matt Ward is the founder of Breakthrough Champion… In 2002 Matt started a website agency, inConcert Web Solutions, which he, in turn, sold in 2018, so that he could focus on helping businesses get more word of mouth referrals! His book “MORE…Word of Mouth Referrals, Lifelong Customers & Raving Fans”, released in September 2018 and was a #1 New Release! Matt is a professional member of the National Speakers Association and a podcast host of the popular small business podcast Square Peg Round Hole! He’s a 40 Under 40 Recipient and Chamber Small Business Owner of the Year! Matt believes that the problem with Small Business is Bananas! Not sure what that means? Just ASK! http://www.breakthrough-champion.com/ www.MattWardSpeaks.com  

There are so many awesome opportunities to market our small businesses. Whether you operate a lawn care, landscaping, irrigation, or hardscaping company marketing is vital. Green Industry Podcast host Paul Jamison shares an overview of Marketing and of the importance of word of mouth referrals.  Try Jobber!

Frank Agin, founder and president of AmSpirit Business Connections and host of Networking Rx, interviews Matt Ward, speaker, networking expert and author of MORE … Word of Mouth Referrals, Lifelong Customers & Raving Fans. Learn more at http://www.breakthrough-champion.com/ For more information on AmSpirit Business Connections and its franchise opportunity program, contact Frank Agin at frankagin@amspirit.com or visit http://www.amspirit.com/franchise.php.

Make something so great that they can’t help but talk about it.

On this episode we talk about the slow times in the Beauty Industry and how you can work on other parts of your business to gain momentum. We discuss why word of mouth can be so beneficial for your business and how we. both used it to expand and open our own spa and lash studio. Instagram has been down and we discuss the importance of marketing on other social media platforms and having an email database. We wrap it up by talking about constructive criticism and how it is easy to take it offensively but so much better to take a look at yourself and see how you can adjust. If you love this episode, please rate, review, subscribe, screen shot your review and email it to us below to get a Beauty Biz BFFs goodie bag!Have a question? Email us!Follow us on Instagram Follow us on Twitter Follow Kasey at Glow Skincare SHOP Glow Skincare Follow Lorena at Dear, Lash+LoveSHOP Dear, Lash + Love Support the show (http://beautybizbffs.com)

Author and Professional Speaker and Connection Strategist focused on Word of Mouth Referrals and Networking. He’s also the author of “MORE…: Word of Mouth Referrals, Lifelong Customers & Raving Fans.” http://www.ronruth.com Matt Ward: Increasing Word Of Mouth Referrals and Networking Part 2 on Ron Ruth Presents on #DJNTV Sponsors: http://www.electrovoice.com/ http://www.djeventplanner.com http://www.DJTrivia.com http://www.nlfxpro.com http://www.promoonly.com http://www.odysseycases.com/

Small business networking is a key factor in scaling your business, but without intentional business relationships, networking can fail.  Matt Ward shows us how genuine connection can provide the key to getting effective word of mouth referrals,  the most powerful marketing you can do. Welcome to episode 250 of the Entrepreneurship Elevated Podcast!

Today’s guest is passionate about helping employees, managers, and business owners move their business and personal life to the next level through word of mouth referrals. He has experienced the same challenges that most employees and business owners face. He used his failures to craft a message as a speaker that resonates with his audiences and leaves them with actionable steps to improve their business. He is the author of “MORE...Word of Mouth Referrals, Lifelong Customers & Raving Fans” and host of the small business podcast Square Peg Round Hole. Please join me in welcoming Matt Ward. Would you leave an honest rating and review on Apple Podcast? Or Stitcher? They are extremely helpful and I read each and every one of them. Thanks for the inspiration! In this episode we discuss: his thoughts on leadership: “You need to develop your skills enough for other people to see you as a leader. My analogy is that you can’t push a rope, you can only pull it.” how owning his own company taught him he was a leader. his combination of networking and bootstrapping that has brought him significant success. how he believes results come from building true, meaningful, and deep relationships with others. his tools for networking, including using LinkedIn to set up “catch-up calls” and his old school handwritten notes “20-20-20” method. his high-five effect idea and his goal for giving 1,000 high-five’s in 2019. Links: Matt Ward on LinkedIn and Twitter. www.MattWardSpeaks.com www.breakthrough-champion.com Books mentioned in this episode: “More…: Word of Mouth Referrals, Lifelong Customers & Raving Fans” by Matt Ward Other resources: Learn more about BNI: Business Networking International. Listen to my interview with Dr. Ivan Misner. Learn more about Brian Walter. Learn more about sending video mail at bombbomb.com. Listen to my interview with Tamsen Webster. Learn more about HARO. About Robbie: Robbie Samuels is a keynote speaker and relationship-based business strategist who has been recognized as a “networking expert” by both Inc. and Lifehacker. He is the author of the best-selling business book Croissants vs. Bagels: Strategic, Effective, and Inclusive Networking at Conferences and has been profiled in the Harvard Business Review, Forbes, and Fast Company. His clients include associations and corporations including Marriott, AmeriCorps, Hostelling International, and General Assembly. He has been featured in several books including Stand Out: How to Find Your Breakthrough Idea and Build a Following Around It by Dorie Clark and The Connector’s Advantage: 7 Mindsets to Grow Your Influence and Impact by Michelle Tillis Lederman. He has guest lectured at many leading educational institutions including Harvard University, Cornell University, Brandeis University, and Northeastern University. Robbie is the host of On the Schmooze podcast which features his networking strategies and talented professionals sharing untold stories of leadership and networking. Keynote Speaker Interested in booking Robbie to speak? At www.robbiesamuels.com/speaking you'll find video clips and a description of his signature session, Art of the Schmooze. Relationship-Based Business Strategist Are you ready to create a Relationship-Based Business Plan that will help you achieve greater impact (and income)? The next cohort for The M.O.R.E. Program for Entrepreneurial Women begins in Spring 2019. You want to have a greater impact and increased income. The problem is that there are so many options for how to build your business that you can feel stuck, overwhelmed, and like you're running out of time. The reason options are overwhelming is that you're looking at them as a series of disconnected steps when -- to make the most of your time -- you need a strategy that connects only the most important and highest impact ones. Why?

Today's guest is passionate about helping employees, managers, and business owners move their business and personal life to the next level through word of mouth referrals. He has experienced the same challenges that most employees and business owners face. He used his failures to craft a message as a speaker that resonates with his audiences and leaves them with actionable steps to improve their business. He is the author of “MORE…Word of Mouth Referrals, Lifelong Customers & Raving Fans” and host of the small business podcast Square Peg Round Hole. Please join me in welcoming Matt Ward.   In this episode we discuss: his thoughts on leadership: “You need to develop your skills enough for other people to see you as a leader. My analogy is that you can't push a rope, you can only pull it.” how owning his own company taught him he was a leader. his combination of networking and bootstrapping that has brought him significant success. how he believes results come from building true, meaningful, and deep relationships with others. his tools for networking, including using LinkedIn to set up “catch-up calls” and his old school handwritten notes “20-20-20” method. his high-five effect idea and his goal for giving 1,000 high-five's in 2019. Listen, subscribe and read show notes at www.OnTheSchmooze.com - episode 140  

On this episode Josh speaks with Matt Ward an expert and speaker on Word of Mouth referrals.

Our episode today interviews Matt Ward, a Referral & Networking Expert, Author, and Professional Speaker. He is incredibly bright and funny, and if you listen in you might just pick up a few tips and tricks to take your company or business to the next level - leverage your referrals. He ends with telling a story starting a job of driving for Uber and Lyft just to get more chances to practice his speaking and improv skills.  If he were to give a piece of general advice, it would be, "Success is all about building long-lasting meaningful relationships! The benefit is the deeper the relationship the more likely you will be able to rely on these relationships for introductions, and referrals as you make transitions in your life and career."   Connect with Matt here: www.MattWardSpeaks.com www.facebook.com/BreakthroughChampion www.twitter.com/Breakthruchamp www.linkedin.com/in/mattwardspeaks More Word of Mouth Referrals, Lifelong Customers & Raving Fans https://amzn.to/2CdzIqh See acast.com/privacy for privacy and opt-out information.

Matt Ward is the founder of Breakthrough Champion. In 2002 Matt started a website agency, inConcert Web Solutions, which he, in turn, sold in 2018, so that he could focus on helping businesses get more word of mouth referrals! We discuss: Why small businesses struggle to grow their referral network and receive word of mouth referrals without asking [1:45] The missing component to the everlasting process of getting consistent referrals [5:00] The right habits to build which will help you build the right “care” plan [8:50] Where to find reasons and motivation to send a nice card to people [12:46] Why selling your business might be a good way to build consistent revenue flow [15:30] What you should not compromise for the sake of recurring revenue [19:48] A self-taught painter who companies can learn from and smash the plateau [23:50] His book “MORE…Word of Mouth Referrals, Lifelong Customers & Raving Fans”, released in September 2018 and was a #1 New Release! Matt is a professional member of the National Speakers Association and a podcast host of the popular small business podcast Square Peg Round Hole! He’s a 40 Under 40 Recipient and Chamber Small Business Owner of the Year! Matt believes that the problem with Small Business is Bananas! Not sure what that means? Just ASK! Learn more about Matt at Facebook (http://www.facebook.com/BreakthroughChampion) . Brief Description of Gift Caring Assessment URL for Free Gift http://bit.ly/CaringAssessment (http://bit.ly/CaringAssessment) Facebook Twitter LinkedIn 4Shares

Matt and Michael talk about serving clients and going that extra step, to make a long lasting difference for customers, referral partners, everyone.http://www.breakthrough-champion.com/Matt's book:  More...: Word of Mouth Referrals:  https://amzn.to/2LenoqMLearn more about your ad choices. Visit megaphone.fm/adchoices

What does your business do? Why is this important to you? In this episode, Matt and Dan speak to Tony Mayo, Executive Business Coach. Tony uses his extensive experience as a business owner and as a coach to business owners to help you answer those questions. Tony is an experienced executive coach to business owners and their teams. Tony's focus is on his goal of helping people realize their dreams. In his coaching, Tony draws from his unique blend of experiences in the areas of brain science, high energy physics, or eastern philosophy, as well as from his years of management and sales in high-technology. Tony has worked with Arthur Andersen & General Electric, founded boot-strap and venture-backed start-ups, and taught at the college, graduate, and executive levels. He is the author of #1 bestsellers, The Courage to Be in Community and Crimes of Cunning. You can connect with Tony through the following website and social media accounts: Website: tonymayo.com Twitter: @tonymayo Facebook: @Tony4CEOs LinkedIn: Tony Mayo YouTube: Tony Mayo --- Remember to subscribe to the SPRH Podcast on iTunes or on the Podcast Addict App on Android. Rate the podcast, and share it with your friends, family, and colleagues! You can find out more about how Dan can help you reduce anxiety issues at www.dancandell.com. Find out more about his Success Happens Movement at http://successhappensmovement.com. You can also get Dan’s book, The Hypnotic Connection: How to Influence and Persuade Anyone, with a free copy of his motivational mixed tape, here. Looking for a speaker and workshops for your team? You can find details about Matt's programme, CarePackage, at www.breakthrough-champion.com. In this programme, he speaks about how to care for your clients and get more referral clients. You can get Matt’s latest book, More Word of Mouth Referrals: Lifelong Customers and Raving Fans, here. You can also join Matt’s new Facebook group, Word of Mouth Referrals, to learn how to get more referral business.

What is your company's story? Do your employees know it? Does it resonate with your prospective clients and customers? In this episode, Matt and Dan speak to Mike Ganino, a company culture and engagement expert. Mike uses his 20 years of experience in various industries including hospitality, travel, and tech, to help answer questions. Mike has helped to grow iconic brands like ChowNow, Potbelly Sandwich Shop, Lettuce Entertain You, Yum Brands, Pressed Juicery and Protein Bar. He enjoys creating employee experiences that drive bottom-line results, improve customer service, and attract top talent. Mike also delivers keynote speeches and leads workshops on all the things that drive radical cultures: collaboration, leadership, vision and values creation, human resources, and customer service. Mike has also contributed to the “For Dummies” series with his book, Company Culture for Dummies. You can connect with Mike through the following website and social media accounts: Website: http://www.mikeganino.com/ Instagram: @mikeganino Twitter: @mikeganino LinkedIn: Mike Ganino ---   Remember to subscribe to the SPRH Podcast on iTunes or on the Podcast Addict App on Android. Rate the podcast, and share it with your friends, family, and colleagues!   You can find out more about how Dan can help you reduce anxiety issues at www.dancandell.com. Find out more about his Success Happens Movement at http://successhappensmovement.com. You can also get Dan’s book, The Hypnotic Connection: How to Influence and Persuade Anyone, with a free copy of his motivational mixed tape, here. Looking for a speaker and workshops for your team? You can find details about Matt's programme, CarePackage, at www.breakthrough-champion.com. In this programme, he speaks about how to care for your clients and get more referral clients. You can get Matt’s latest book, More Word of Mouth Referrals: Lifelong Customers and Raving Fans, here. You can also join Matt’s new Facebook group, Word of Mouth Referrals, to learn how to get more referral business.

Anyone who has ran a business knows how important business referrals can be -- so much that some are willing to spend a good amount of advertising dollars in order to increase their number. After all, how else would you get those referrals coming in, right?   Matt Ward says, “Wrong.”  Matt is a professional member of the National Speakers Association and a podcast host of the popular small business podcast Square Peg Round Hole! He’s also a 40 Under 40 Recipient and Chamber Small Business Owner of the Year.  He is the founder of Breakthrough Champion and author of “MORE…Word of Mouth Referrals, Lifelong Customers & Raving Fans” which was released in September 2018 and was a #1 New Release.   He initially started a website agency called in Concert Web Solutions which he eventually sold in 2018 so that he could focus on helping businesses get more word-of-mouth referrals through his public speaking platform.  Matt believes that the problem with small business is bananas, and, today, he’ll tell us why.   Goin’ Bananas  If the first thing that popped into your mind when you heard Matt’s core belief is the image of a monkey, then you are not alone.  Matt, however, is quick to explain that his belief has nothing to do with primates and the yellow fruit, but with people who go to events and hand out business cards without engaging people in meaningful conversations first -- something that he likens to dumping bananas on people without considering whether they’d like them or not.  Changing Tactics  Matt admits that early in his career, he was probably one of those people handing bananas as well, but after reading Keith Ferrazzi’s “Never Eat Alone,” he grew to understand relationships better.   He also learned how you can build mutually beneficial ones simply by engaging them in a conversation and truly caring about what they have to say.   How to Get Word-of-Mouth Referrals  Matt shares that about 90% of his business now relies on word-of-mouth referrals alone, and he said he managed to do this by educating people.  “You have to arm people with the knowledge of what it is you’re looking for and what you’re all about.”   He said a lot of people get lost in targeting the right market that they neglect to figure out the message that they want to send. “You need to know your topic first; your target second,” he explains.  Grateful to be Living the Dream  Matt said like everyone, he had his dreams when he was younger, but like a lot of people, he thought they were just that -- dreams.   After all, he’s the first in his family to graduate and the first one not to go into prison, but he met someone who encouraged him to start his own business, he decided to give it a try, made some big changes in his life, and now he’s here.  Building Relationships with People  Matt said he owes it all to the relationships he built, which, he said, all started from caring.  “When you care about others, they care about you, and referrals are a by-product of caring,” Matt explained.  That said, he reminds people not to give just for the sake of getting something in return. Even if people don’t refer you, he said that it builds a habit of helping other people, and you’ll never know how it’s going to impact their life, and, maybe in the future, yours as well.  One Step at a Time  “You can’t care about 200 people at once.” Matt knows this too well so he advises people to take things one step at a time. He says you can start by staying in touch then paying attention to what they say. After that, always try to find ways to provide value to the people you meet.  “One of the core tenets behind getting word-of-mouth referrals is surprise.” The goal of advertising is to always be at the top of the mind of your prospects, and this is one good way of leaving a strong impression on them.   Favorite Book  Matt identifies Keith’s Ferrazi’s “Never Eat Alone” as his favorite book. In fact, he has multiple copies in his bookshelf that he ships out to other people every now and then.  Resources  If you want to learn more about Matt Ward or book his services for an event, you can get in touch with him through his website or LinkedIn account. He also has a FaceBook group that you can join to get free tips on how to get more referrals by word of mouth.

Do you practice out loud before big presentations or meetings? Do you memorise what you are going to say or know what you are going to talk about? Why is it important for small business owners to practice before facing any audience? In this episode, Matt and Dan speak to Chloe DiVita, an experienced performer and business owner, about why it is so important to practice out loud before any meeting. Chloe, owns and runs PerceptivePresence, a company which believes that communication is key in everything that business owners do. Chloe is a digital media strategist who crunches the numbers, sells the product, connects with the community, and creates the marketing campaign, all at the same time. She helps leaders choreograph their message into a performance that everyone remembers, through practice. Chloe is an experienced performance artist and has spoken on many stages via keynotes, breakouts, live streams, webinars and masterminds. She is an alumnus of Heroic Public Speaking (HPS) alumnus. You can connect with Chloe through the following website and social media accounts: Website: http://perceptivepresence.com/ Email: chloe@perceptivepresence.com Twitter: @PerceptivePres or @ChloeDiVita Facebook: @PerceptivePresence or Chloe Divita --- Remember to subscribe to the SPRH Podcast on iTunes or on the Podcast Addict App on Android. Rate the podcast, and share it with your friends, family, and colleagues! You can find out more about how Dan can help you reduce anxiety issues at www.dancandell.com. Find out more about his Success Happens Movement at http://successhappensmovement.com. You can also get Dan’s book, The Hypnotic Connection: How to Influence and Persuade Anyone, with a free copy of his motivational mixed tape, here. Looking for a speaker and workshops for your team? You can find details about Matt's programme, CarePackage, at www.breakthrough-champion.com. In this programme, he speaks about how to care for your clients and get more referral clients. You can get Matt’s latest book, More Word of Mouth Referrals: Lifelong Customers and Raving Fans, here.   You can also join Matt’s new Facebook group, Word of Mouth Referrals, to learn how to get more referral business.

Are you looking to connect better with your customers and prospects? Have you tried using short videos for your small business? How do you create short videos for your business? In this episode, Matt and Dan speak to Javed Khan, founder of EMpression: A Marketing Services Company, to answer all those questions. Javed’s company, EMpression, works with motivated entrepreneurs and organizations. He helps them to develop and manage purposeful marketing programs that catch people’s attention. Over the long-term, EMpression helps to generate results through awareness and support of sales. Javed is also an international speaker and has been featured at hundreds of conferences and seminars. He has spoken to more than 8,000 individuals representing hundreds of organizations. He uses his wealth of knowledge and experience in building relationships, marketing, brand development, and communications to empower the audience with critical strategies guaranteed to transform the way they market their business. You can connect with Javed through the following website and social media accounts: Website: http://empression.ca Twitter: EMpression Mktg Facebook: EMpression Mktg LinkedIn: Javed S Khan or EMpression: A Marketing Services Company Instagram: empressionmktg If you are looking for the video software that Javed uses you can find it here: https://bombbomb.com/ --- Remember to subscribe to the SPRH Podcast on iTunes or on the Podcast Addict App on Android. Rate the podcast, and share it with your friends, family, and colleagues! You can find out more about how Dan can help you reduce anxiety issues at www.dancandell.com. Find out more about his Success Happens Movement at http://successhappensmovement.com. You can also get Dan’s book, The Hypnotic Connection: How to Influence and Persuade Anyone, here. Looking for a speaker and workshops for your team? You can find details about Matt's programme, CarePackage, at www.breakthrough-champion.com. In this programme, he speaks about how to care for your clients and get more referral clients. You can get Matt’s latest book, More Word of Mouth Referrals: Lifelong Customers and Raving Fans, here. You can also join Matt’s new Facebook group, Word of Mouth Referrals, to learn how to get more referral business.

In 2002 Matt started and built a successful website agency, before selling the business to focus on his passion for helping businesses get more word of mouth referrals! He’s a 40 Under 40 Recipient and Chamber Small Business Owner of the Year and Matt believes that the problem with Small Business is Bananas! His new […] The post CL193: How To Get More Word Of Mouth Referrals – Interview with Matt Ward appeared first on James Taylor.

In 2002 Matt began working with business owners through his website agency, in Concert Web Solutions, to improve their bottom line, gain more clients, and grow their respective businesses. He sold his agency in 2018 so that he could focus on helping businesses get more word of mouth referrals! He’s the author of Making Your Website Effective...as well as his new book, “MORE...Word of Mouth Referrals, Lifelong Customers & Raving Fans”. Since 2002 Matt has spoken at hundreds of business events, seminars, training’s, conferences and associations, including Score, The Better Business Bureau, and the Vacation Rental Success Summit in Toronto Canada. Matt is a graduate of the Heroic Public Speaking Grad School Program, a professional member of the National Speakers Association, and the podcast host of the popular small business podcast Square Peg Round Hole!

  Why do you need business credit? Are you trying to get a small business loan? Are you a “GO” for commercial loan success?   In this episode, Matt and Dan speak to John Matheson, a business owner, investor, and experienced property developer, to answer all those questions.   John’s career spans from Wall Street to Main Street. His personal experience in using lender financing to fund and grow his businesses ignited his interest in his current business.   John is the CEO of Commercial Loan Success, a software and education platform designed to help small business owners and property investors make more informed financing decisions. John hopes to provide the resources and educational materials that small business owners, entrepreneurs, and real estate investors can use to confidently get financing and grow their businesses profitably. John is also the managing member of J. Healy Development, LLC, and has been in the property development business for 26 years. The company specializes in developing new projects into sustainable properties.   You can connect with John through the following website and social media accounts: Website: www.commercialloansuccess.com Facebook: @commercialloansuccess LinkedIn: Commercial Loan Success ---   Remember to subscribe to the SPRH Podcast on iTunes or on the Podcast Addict App on Android. Rate the podcast, and share it with your friends, family, and colleagues!   You can find out more about how Dan can help you reduce anxiety issues at www.dancandell.com. Find out more about his Success Happens Movement at http://successhappensmovement.com. You can also get Dan’s book, The Hypnotic Connection: How to Influence and Persuade Anyone, here.   Looking for a speaker and workshops for your team? You can find details about Matt's programme, CarePackage, at www.breakthrough-champion.com. In this programme, he speaks about how to care for your clients and get more referral clients. You can get Matt’s latest book, More Word of Mouth Referrals: Lifelong Customers and Raving Fans, here.   You can also join Matt’s new Facebook group, Word of Mouth Referrals, to learn how to get more referral business.

How can you get better at branding and become buzzworthy? What’s your Wow? And, are you dealing your own destiny? In this episode, Matt and Dan speak to Kate Delaney, female sports commentator, talk show host, author, speaker and leader in the world of sports broadcasting. Kate shares insights to help you powerfully share your message to your audience. She tells us how it took 550 rejections before she was able to break into the male world of sports. Today, Kate is a top business and motivational speaker whose unique background, common sense, and straight-forward approach opens the hearts and minds of her audiences and challenges them to get into action. She shares what she has learned from interviewing over 15,000 successful individuals, including four former Presidents. Kate is one of the first women to ever host a solo Sports Radio Talk Show in a Top 10 market – WFAN in New York City and KRLD in Dallas, Texas. You can connect with Kate through the following website and social media accounts: Website: katedelaneyspeaker.com or invadethemancave.com Twitter: @katesdelaney Facebook: @KateDelaney YouTube: Kate Delaney LinkedIn: Kate Delaney You get Kate’s books here: Invade the Man Cave, here and Deal Your Own Destiny, here. If you listen closely to the episode you may also be able to get a SIGNED COPY of Invade the Man Cave! Good luck! --- Remember to subscribe to the SPRH Podcast on iTunes or on the Podcast Addict App on Android. Rate the podcast, and share it with your friends, family, and colleagues! You can find out more about how Dan can help you reduce anxiety issues at www.dancandell.com. Find out more about his Success Happens Movement at http://successhappensmovement.com/. Looking for a speaker and workshops for your team? You can find details about Matt's programme, CarePackage, at www.breakthrough-champion.com. In this programme, he speaks about how to care for your clients and get more referral clients. You can also join Matt’s new Facebook group, Word of Mouth Referrals, to learn how to get more referral business.  

How can you get information about your area of expertise out there? How can you create your own podcast? Is podcasting really that difficult? In this episode, Matt and Dan speak to Larry Roberts, host of the Readily Random podcast, which features a diverse range of guests. Larry talks about how podcasting can be simplified and used as a tool for small business owners to share about their area of expertise. He dispels some podcasting myths to help you get started on your very own podcast, RIGHT NOW! You can connect with Larry through the following website, and social media accounts: Email: larry@readilyrandom.com Website: readilyrandom.com Twitter: @ReadilyRandom Facebook: @readilyrandom YouTube: Larry Roberts --- Remember to subscribe to the SPRH Podcast on iTunes or on the Podcast Addict App on Android. Rate the podcast, and share it with your friends, family, and colleagues! You can find out more about how Dan can help you reduce anxiety issues at www.dancandell.com. Find out more about his Success Happens Movement at http://successhappensmovement.com/. Looking for a speaker and workshops for your team? You can find details about Matt's programme, CarePackage, at www.breakthrough-champion.com. In this programme, he speaks about how to care for your clients and get more referral clients. You can also join Matt’s new Facebook group, Word of Mouth Referrals, to learn how to get more referral business.

EP 87: Strategies to Creating a Bulletproof Business   How to you bulletproof your business? Have you done all you can to free up your time? What percentage of your business is automated?   In this episode, Matt and Dan speak to Mark Podolsky, owner of Frontier Properties, a successful land investing company.   Mark shares how he has built a passive income stream and automated his business so he has the time to enjoy the things he is passionate about. By focusing on working smart, not hard, Mark has completed over 5,000 land deals with an average ROI of over 300% on cash flips. Mark spends time helping others create passive income but he also stays involved in running his land investing business, and is dedicated to teaching the most current and relevant “real world” land investing methods to his students.   You can connect with Mark through the following website and social media accounts:   Website: www.thelandgeek.com Twitter: @TheLandGeek Facebook: @thelandgeek LinkedIn: Mark Podolsky   Tune in to find out how you can get Mark’s US$97 Passive Income Launch Kit for free as an SPRH Podcast follower!   ---   Remember to subscribe to the SPRH Podcast on iTunes or on the Podcast Addict App on Android. Rate the podcast, and share it with your friends, family, and colleagues!   You can find out more about how Dan can help you reduce anxiety issues at www.dancandell.com. Find out more about his Success Happens Movement at http://successhappensmovement.com/.   Looking for a speaker and workshops for your team? You can find details about Matt's programme, CarePackage, at www.breakthrough-champion.com. In this programme, he speaks about how to care for your clients and get more referral clients.   You can also join Matt’s new Facebook group, Word of Mouth Referrals, to learn how to get more referral business.

Do you run your small business with the help of remote workers? Are you struggling to track their productivity? Do you know how to get the best work from your remote workers? In this episode, Matt and Dan speak to Liam Martin, CMO of TimeDoctor.com and Staff.com. Liam shares his experiences in getting the best out of remote workers for your small business. With over 10 years of experience working with remote employees, Liam who co-founded TimeDoctor.com and Staff.com shares tips on how to best connect with remote workers. He continues furthering outsourcing, and is passionate about how to gain insights into the inner workings of how people work. Liam is a featured speaker at Running Remote’s 2019 conference, which is all about running remote teams and businesses. You can connect with Liam & TimeDoctor through the following website and social media accounts: Website: https://www.timedoctor.com/ Twitter: @TimeDoctorApp LinkedIn: Liam McIvor Martin Facebook: @TimeDoctorSoftware --- Remember to subscribe to the SPRH Podcast on iTunes or on the Podcast Addict App on Android. Rate the podcast, and share it with your friends, family, and colleagues! You can find out more about how Dan can help you reduce anxiety issues at www.dancandell.com. Find out more about his Success Happens Movement at http://successhappensmovement.com/. Looking for a speaker and workshops for your team? You can find details about Matt's programme, CarePackage, at www.breakthrough-champion.com. In this programme, he speaks about how to care for your clients and get more referral clients. You can also join Matt’s new Facebook group, Word of Mouth Referrals, to learn how to get more referral business.

Do you feel like you’re burning out? Do you have a team but continue doing everything yourself? When is the last time you took a break from your business? In this episode, Matt and Dan speak to Michael Levitt, CEO and Boundaries Advisor for Breakfast Leadership, Inc. Michael talks about setting boundaries in your small business to avoid burning out. Michael, with his company Breakfast Leadership, teaches senior leaders and managers how to (Re)learn boundaries in their lives, so they can accomplish more, by doing less. Michael lost his health, his job, his car, and his home all in 369 days, an experience he recounts in his book: 369 Days: How to Survive a Year of Worst-Case Scenarios. He teaches people how that happened to him, so that they can make the critical changes in their lives to prevent those losses from happening to them. You can connect with Michael through the following website, and social media accounts: Website: www.breakfastleadership.com Twitter: @bfastleadership LinkedIn: Michael Levitt Breakfast Leadership YouTube: Michael Levitt Michael’s book 369 Days: How to Survive a Year of Worst-Case Scenarios can be found here. --- Remember to subscribe to the SPRH Podcast on iTunes or on the Podcast Addict App on Android. Rate the podcast, and share it with your friends, family, and colleagues! You can find out more about how Dan can help you reduce anxiety issues at www.dancandell.com. Find out more about his Success Happens Movement at http://successhappensmovement.com/. Looking for a speaker and workshops for your team? You can find details about Matt's programme, CarePackage, at www.breakthrough-champion.com. In this programme, he speaks about how to care for your clients and get more referral clients. You can also join Matt’s new Facebook group, Word of Mouth Referrals, to learn how to get more referral business.

Do you want to connect with your customers better? Have you ever thought about educating them? Are you taking advantage of the lifelong education market for your small business? In this episode, Matt and Dan speak to Jeff Cobb, founder of Tagoras, a firm that helps businesses in the learning space to maximize their reach, revenue, and impact of offerings. Jeff believes that every small business owner is an edupreneur and how you can use this to connect with your customers.    Jeff is an entrepreneur, writer, and strategic advisor with more than two decades of experience in the global market for lifelong learning. He is the author of multiple books, including Leading the Learning Revolution: The Expert's Guide to Capitalizing on the Exploding Lifelong Education Market. Jeff also speaks frequently on the connection between learning, innovation, and transformation for both businesses and individuals. You can connect with Jeff through the following website, and Twitter: Website: https://www.learningrevolution.net/ Twitter: @learnrevhq Jeff’s book Leading the Learning Revolution can be found here.You can also grab The Learning Revolutionary’s Toolbox, a free eBook Jeff created to complement his full-length book. --- Remember to subscribe to the SPRH Podcast on iTunes or on the Podcast Addict App on Android. Rate the podcast, and share it with your friends, family, and colleagues! You can find out more about how Dan can help you reduce anxiety issues at www.dancandell.com. Find out more about his Success Happens Movement at http://successhappensmovement.com/. Looking for a speaker and workshops for your team? You can find details about Matt's programme, Care Package, at www.breakthrough-champion.com. In this programme, he speaks about how to care for your clients and get more referral clients. You can also join Matt’s new Facebook group, Word of Mouth Referrals, to learn how to get more referral business.

Do you want to publish a book to raise your profile? Are you struggling to finish or even start your book? Why not hire a ghostwriter?   In this episode, Matt and Dan speak to Jen Zelinger of Mark Graham Communications. MGC is a professional ghostwriting and editing company.   Mark Graham Communications' team of writers and editors have a combined 60 years of experience and have written and edited over 400 books. With competition for business growing every day, publishing a business book is one of the best ways to promote your ideas and build credibility within your field to get more customers and clients. Tune in to find out how MGC can help bring your business book to life and make it accessible to the widest audience possible.   You can connect with Mark Graham Communications through the following website, and social media platforms:   Website: http://www.markgrahamcommunications.com/ Facebook: Mark Graham Communications   ---   Remember to subscribe to the SPRH Podcast on iTunes or on the Podcast Addict App on Android. Rate the podcast, and share it with your friends, family, and colleagues!   You can find out more about how Dan can help you reduce anxiety issues at www.dancandell.com. Find out more about his Success Happens Movement at http://successhappensmovement.com/.   Looking for a speaker and workshops for your team? You can find details about Matt's programme, Care Package, at www.breakthrough-champion.com. In this programme, he speaks about how to care for your clients and get more referral clients.   You can also join Matt’s new Facebook group, Word of Mouth Referrals, to learn how to get more referral business.

Is your small business struggling? Do you feel like your business is failing? Do you have a fear of failure? In this episode, Matt and Dan speak to Miha Matlievski, who went from being bankrupt to building successful businesses again. He now helps other business owners through his company Fail Coach. After facing financial ruin during the Global Financial Crisis Miha reached rock bottom in 2009. He suffered from anxiety and depression, had to deal with the collapse of his four businesses and  US$20 million of debt. So Miha is quite familiar with the idea of failure. Finally, he decided to pick himself up, built new relationships and businesses, paid back his debt and got back on his feet. Today, Miha enjoys coaching entrepreneurs using lessons learned during his early and “arrogant” days as a business owner. You can connect with Miha through the following website, and social media platforms: Website:www.fail.coach Twitter: @fail_coach Facebook: @FailCoach LinkedIn: @MihaMatlievski --- Remember to subscribe to the SPRH Podcast on iTunes or on the Podcast Addict App on Android. Rate the podcast, and share it with your friends, family, and colleagues! You can find out more about how Dan can help you reduce anxiety issues at www.dancandell.com. Find out more about his Success Happens Movement at http://successhappensmovement.com/. Looking for a speaker and workshops for your team? You can find details about Matt's programme, Care Package, at www.breakthrough-champion.com. In this programme, he speaks about how to care for your clients and get more referral clients. You can also join Matt’s new Facebook group, Word of Mouth Referrals, to learn how to get more referral business.

Matt Ward is the founder of Breakthrough Champion… In 2002 Matt began working with business owners through his website agency, inConcert Web Solutions, to improve their bottom line, gain more clients, and grow their respective businesses. He sold his agency in 2018 so that he could focus on helping businesses get more word of mouth referrals!  He’s the author of Making Your Website Effective…as well as his pending book, set for release in the Fall of 2018, “MORE…Word of Mouth Referrals, Lifelong Customers & Raving Fans. Since 2002 Matt has spoken at hundreds of business events, seminars, training’s, conferences and associations, including Score, The Better Business Bureau, and the Vacation Rental Success Summit in Toronto Canada. Matt is a graduate of the Heroic Public Speaking Grad School Program, a professional member of the National Speakers Association, and the podcast host of the popular small business podcast Square Peg Round Hole! Matt and his companies have received numerous awards, including: 40 Under 40 Chamber Small Business Owner of the Year Top Web Firm 7 Years in a Row and Better Business Bureau Torch Award Finalist Extraordinary Achievement from Heroic Public Speaking Matt has always believed that businesses are driven by word of mouth referrals and that the primary issue in small business networking is Bananas! If you enjoyed this episode, please Comment Share and leave a review…   Come Hang With US as WE Discuss The Show   Join the Conversation in our Facebook Group Success Champions Each Sunday we send out an email with the 5 episodes that aired along with this interview Sign Up Here   Affiliate Links - Which means if you click and buy our company will get paid... Audio Books have been a huge part of my journey. Audible changed the game by taking the books you love and turning them into Audio.... Check it out here https://amzn.to/2KeGXC5 Have you struggled with getting on podcasts? Have you found it difficult getting exposure? Check out what Abigail Sinclaire is doing with Human Network Connection

Matt Ward is the founder of Breakthrough Champion… In 2002 Matt began working with business owners through his website agency, inConcert Web Solutions, to improve their bottom line, gain more clients, and grow their respective businesses. He sold his agency in 2018 so that he could focus on helping businesses get more word of mouth referrals!  He’s the author of Making Your Website Effective…as well as his pending book, set for release in the Fall of 2018, “MORE…Word of Mouth Referrals, Lifelong Customers & Raving Fans. Since 2002 Matt has spoken at hundreds of business events, seminars, training’s, conferences and associations, including Score, The Better Business Bureau, and the Vacation Rental Success Summit in Toronto Canada. Matt is a graduate of the Heroic Public Speaking Grad School Program, a professional member of the National Speakers Association, and the podcast host of the popular small business podcast Square Peg Round Hole! Matt and his companies have received numerous awards, including: 40 Under 40 Chamber Small Business Owner of the Year Top Web Firm 7 Years in a Row and Better Business Bureau Torch Award Finalist Extraordinary Achievement from Heroic Public Speaking Matt has always believed that businesses are driven by word of mouth referrals and that the primary issue in small business networking is Bananas! If you enjoyed this episode, please Comment Share and leave a review…   Come Hang With US as WE Discuss The Show   Join the Conversation in our Facebook Group Success Champions Each Sunday we send out an email with the 5 episodes that aired along with this interview Sign Up Here   Affiliate Links - Which means if you click and buy our company will get paid... Audio Books have been a huge part of my journey. Audible changed the game by taking the books you love and turning them into Audio.... Check it out here https://amzn.to/2KeGXC5 Have you struggled with getting on podcasts? Have you found it difficult getting exposure? Check out what Abigail Sinclaire is doing with Human Network Connection

Do you have harmony in your business? Do you value your whole employee? Are your business and life how you want them to be? In this episode, Matt and Dan speak to Heather Vickery, an award-winning entrepreneur, business owner, and transformational life and business coach. Heather shares how she found harmony in her personal and business life. The founder of Vickery and Co., Heather is a featured expert on achieving an authentic and meaningful life and designing your own roadmap for balance and success. Heather says, “You cannot have a highly successful business if you don’t have your life functioning properly.” You can connect with Heather through the following website, and social media platforms:     Website: www.vickeryandco.com     Twitter: @vickeryandco     Facebook: @vickeryandco     Email: heather@vickeryandco.com     Instagram: vickeryandco --- Remember to subscribe to the SPRH Podcast on iTunes or on the Podcast Addict App on Android. Rate the podcast, and share it with your friends, family, and colleagues! You can find out more about how Dan can help you reduce anxiety issues at www.dancandell.com. Find out more about his Success Happens Movement at http://successhappensmovement.com/. Looking for a speaker and workshops for your team? You can find details about Matt's programme, Care Package, at www.breakthrough-champion.com. In this programme, he speaks about how to care for your clients and get more referral clients. You can also join Matt’s new Facebook group, Word of Mouth Referrals, to learn how to get more referral business.

Is your small business struggling to keep up with everything that needs to get done? Do you find it difficult to keep your strategic focus in view? Have you tried mind-mapping for your business?   In this episode, Matt and Dan speak to Liam Hughes, owner of Biggerplate.com, a small business which trains business owners on improving their productivity through mind-mapping.   Liam runs a small business called Biggerplate.com, which has a community of 140,000 who share their mind map creations. Biggerplate is a free online resource, and recognised as the home of mind mapping. Liam and his team of four train businesses on how to use mind mapping to manage a wide number of projects and priorities. Biggerplate has been running since 2008.   You can connect with Liam and Biggerplate through the following website, and social media platforms: Website: http://www.Biggerplate.com Twitter: @Biggerplate Facebook: @Biggerplate YouTube: Biggerplate LinkedIn: BiggerPlate.com ---   Remember to subscribe to the SPRH Podcast on iTunes or on the Podcast Addict App on Android. Rate the podcast, and share it with your friends, family, and colleagues!   You can find out more about how Dan can help you reduce anxiety issues at www.dancandell.com. Find out more about his Success Happens Movement at http://successhappensmovement.com/.   Looking for a speaker and workshops for your team? You can find details about Matt's programme, Care Package, at www.breakthrough-champion.com. In this programme, he speaks about how to care for your clients and get more referral clients.   You can also join Matt’s new Facebook group, Word of Mouth Referrals, to learn how to get more referral business.

Are your salespeople not performing as you expected? Are you experiencing a slump in your business? Ever thought that journaling might be the answer?   In this episode, Matt and Dan speak to Donnie Boivin, a former top salesperson, podcaster, success coach and speaker, who now coaches “badass people be even more kickass!”.   Donnie’s gift is helping people figure out their passion and them helping them get out of their own way and go for it. With over 15 years of experience in sales, he decided to turn his experiences into success for others. His unique coaching method includes journaling which he talks about on this podcast. Donnie has been featured on various podcasts, publications and travels the US speaking to large audiences on finding their success.   You can connect with Mark through the following website, and social media platforms: Website: https://www.donnieboivin.com/ Twitter: @DonnieBoivin Facebook: https://www.facebook.com/donnie.boivin YouTube: Donnie Boivin LinkedIn: Donnie Boivin You can get a copy of Donnie’s book, That’s Not How You Journal Jackass, for FREE, here.   ---   Remember to subscribe to the SPRH Podcast on iTunes or on the Podcast Addict App on Android. Rate the podcast, and share it with your friends, family, and colleagues!   You can find out more about how Dan can help you reduce anxiety issues at www.dancandell.com. Find out more about his Success Happens Movement at http://successhappensmovement.com/.   Looking for a speaker and workshops for your team? You can find details about Matt's programme, Care Package, at www.breakthrough-champion.com. In this programme, he speaks about how to care for your clients and get more referral clients.   You can also join Matt’s new Facebook group, Word of Mouth Referrals, to learn how to get more referral business.

Ep #62: Word of mouth is still on top of marketing. It’s always great when another person talks about your business and refer clients to you. But have you thought, that you can actually affect and improve your word of mouth strategy and get more referrals?  In this episode, I talk with Matt Ward about word of mouth strategy that brings more referrals.  Matt is passionate about helping employees, managers, and business owners move their business and personal life to the next level through word of mouth referrals.  Since 2002 Matt has spoken at hundreds of business events, seminars, trainings, conferences and associations, including Score, The Better Business Bureau, and the Vacation Rental Success Summit in Toronto Canada. He’s the author of Making Your Website Effective…as well as his pending book, set for release in the Fall of 2018, CarePackage: How to Create More Word of Mouth Referrals. Time Stamped Show Notes: [00:22] About the episode and Matt Ward [01:49] Matt shares his accidental entrepreneurial story - thinking about creating a website company while coaching American football, then selling the company for seven figures 16 years later [02:34] Why Matt sold his company [04:04] Many businesses have the referral clients, yet no one knows how to increase them [06:26] People like to do business not only with those who they know, like, trust but also what’s important nowadays with those who care about them [07:46] To build a network of referrals build a deep meaningful relationship with people who you care about [10:03] Surprise people with no reasons. Show up when people least expect you to [12:00] Do something for someone else, where there is no benefit or gain to you [14:21] Constantly show up in front of your connections helping with no expectations [15:48] Never have a partner to explain or even worst sell your service. Let them refer the person to you [18:16] Tell your partners what are the referrals to you and recognize yourself when it isn’t word of mouth referral client for you (Matt shares a few examples) [20:34] Track your referrals to find the ideal referral source. Use mind mapping apps such as coggle.it to easily see the whole picture of your referral partners [22:47] Go to Networking Events to find the referral partners - not clients [25:43] Nurture your relationships and think about how to connect [27:02] What to do if the referred person isn’t the right fit for your business [27:32] Keep your partners updated along to way to fill in any gaps [30:59] Why turning clients into referral partners can be unethical - best practices [32:44] How to improve the results of your word of mouth strategy [35:12] Where to find Matt Ward online and his interactive Facebook group on Word of Mouth Referrals [36:03] For the show notes go to IntNetworkPlus.com and subscribe to the Marketing for Creatives show Let’s get in touch: What topics do you want us to talk about in the next episodes? Who should I interview? Let me know on Instagram Did you get new insights? Please leave a short review on iTunes Get more marketing tips on intnetworkplus.com Follow on Instagram @MarinaBarayeva Follow on Twitter @MarinaBarayeva

Are your salespeople struggling to close deals? Is it a struggle to understand what your customer or client is thinking? How do you better understand the buyer’s perspective? In this episode, Matt and Dan speak to Mark Bowden, a body language expert, speaker, and trainer. Mark shares body language and behavioural insights for sales that go beyond conventional wisdom. He answers all the questions above so your small business can enjoy better outcomes at sales meetings. Mark Bowden is an expert in human behavior and body language, and is the creator of TRUTHPLANE®, a communication training company and unique method for anyone who has to communicate with impact to an audience. Mark’s client list of leading business people, teams, and politicians includes presidents and CEOs of Fortune 500 companies and Prime Ministers of G7 powers. Among Mark’s publications is the best-selling Winning Body Language for Sales Professionals. Mark was Voted #1 in the world’s top 30 Body Language Professionals for 2014 and 2015 by Global Gurus.   You can connect with Mark through the following website, and social media platforms: Website: http://truthplane.com/ Twitter: @markbowden Facebook: @markbowdenbodylanguage YouTube: TRUTHPLANE Presentation Skills Training LinkedIn: TRUTHPLANE You can get Mark’s latest book, Truth and Lies: What People Are Really Thinking, here. --- Remember to subscribe to the SPRH Podcast on iTunes or on the Podcast Addict App on Android. Rate the podcast, and share it with your friends, family, and colleagues! You can find out more about how Dan can help you reduce anxiety issues at www.dancandell.com. Find out more about his Success Happens Movement at http://successhappensmovement.com/. Looking for a speaker and workshops for your team? You can find details about Matt's programme, Care Package, at www.breakthrough-champion.com. In this programme, he speaks about how to care for your clients and get more referral clients. You can also join Matt’s new Facebook group, Word of Mouth Referrals, to learn how to get more referral business.

Do you struggle to hire employees that fit your company culture? Do you have openings that have gone unfilled for months? Have you had bad experiences with the wrong hires? In this episode, Matt and Dan speak to Scott Wintrip, a recruiting and hiring expert. Scott answers all your hiring questions and shares techniques on how to hire better. Scott Wintrip has changed how thousands of companies across the globe find and select employees, helping to design and implement a process to hire top talent in less than an hour. He is the author of the bestselling new book High Velocity Hiring: How to Hire Top Talent in an Instant. Over the past 18 years, he built the Wintrip Consulting Group (WintripConsultingGroup.com), a thriving global consultancy. For five consecutive years, Staffing Industry Analysts, a Crain Communications company, awarded Scott a place on the “Staffing 100,” a list of the world’s 100 most influential leaders. He’s also a member of the Million Dollar Consultant Hall of Fame and was recently inducted into the Staffing 100 Hall of Fame. You can connect with Scott through the following website, and social media platforms: Website: https://www.scottwintrip.com/consulting/ Twitter: @scottwintrip Facebook: @scottwintrip YouTube: Wintrip Consulting LinkedIn: Scott Wintrip You can get Scott’s book, High Velocity Hiring, here. --- Remember to subscribe to the SPRH Podcast on iTunes or on the Podcast Addict App on Android. Rate the podcast, and share it with your friends, family, and colleagues! You can find out more about how Dan can help you reduce anxiety issues at www.dancandell.com. Looking for a speaker and workshops for your team? You can find details about Matt's programme, Care Package, at www.breakthrough-champion.com. In this programme, he speaks about how to care for your clients and get more referral clients. You can also join Matt’s new Facebook group, Word of Mouth Referrals, to get more information on how to get more referral business.

How do you get to US$1 million in revenue as a one-person business? Why is it important to have your own million-dollar business in this economic climate? In this episode, Matt and Dan speak to Elaine Pofeldt. Elaine is an independent journalist and speaker who specializes in careers and entrepreneurship. Elaine's new book, The Million-Dollar, One-Person Business, looks at how entrepreneurs are scaling to US$1 million in revenue before hiring employees. She shares the three main methods they use to do this. You can connect with Elaine through the following website, and social media platforms: Website: http://elainepofeldt.com/ Twitter: @ElainePofeldt Facebook: @Elaine.Pofeldt You can get Elaine’s book, The Million-Dollar, One-Person Business, here. --- Remember to subscribe to the SPRH Podcast on iTunes or on the Podcast Addict App on Android. Rate the podcast, and share it with your friends, family, and colleagues! You can find out more about how Dan can help you reduce anxiety issues at www.dancandell.com. Looking for a speaker and workshops for your team? You can find details about Matt’s programme, Care Package, at www.breakthrough-champion.com. In this programme, he speaks about how to care for your clients and get more referral clients. You can also join Matt’s new Facebook group, Word of Mouth Referrals, to get more information about how to get more referral business.  

Have you always believed that profit is your bottom line? Are you struggling to keep your business profitable? Do you know which one of your products or services offers the greatest margin? In this episode, Matt and Dan speak to Mike Michalowicz, an author, speaker and business owner of three multimillion-dollar companies. Mike has written three books: Profit First, The Pumpkin Plan, and what BusinessWeek deemed the entrepreneur’s cult classic, The Toilet Paper Entrepreneur. Mike is a former small business columnist for The Wall Street Journal and the former business makeover specialist on MSNBC. Today, Mike travels the world as an entrepreneurial advocate speaking to groups of business owners. He is globally recognized as the guy who “challenges outdated business beliefs” and teaches us what to do about it. You can connect with Mike through the following website, and social media platforms: Website: www.mikemichalowicz.com Twitter: @mikemichalowicz Facebook: @MikeMichalowiczFanPage   YouTube: https://www.youtube.com/user/MikeMichalowicz You can get Mikes’s book, Profit First, here. --- Remember to subscribe to the SPRH Podcast on iTunes or on the Podcast Addict App on Android. Rate the podcast, and share it with your friends, family, and colleagues! You can find out more about how Dan can help you reduce anxiety issues at www.dancandell.com. Looking for a speaker and workshops for your team? You can find details about Matt’s newest programme, Care Package, on how to care for your clients and get more referral clients through care and gratitude at www.breakthrough-champion.com. You can also join Matt’s new Facebook group Word of Mouth Referrals and get more information on his coaching to get more referral business.

Rhonda Warren is the owner of Color Box Design & Letterpress, a letterpress studio located in Dallas Texas. Rhonda has a multi-faceted business. She has a line of paper goods that she sells to both the retail and wholesale markets; as well as a bustling custom invitation arm through which she creates wedding invitations, corporate event invitations and everything in between.   On today’s episode Rhonda jokes that she accidentally started this business that is still going strong after 13 years.  She shares details about the custom side of her business and why relationships with local vendors and word of mouth referrals make up almost 70% of her business.  Rhonda also shares information about her team - how she knew it was time to hire, everyone’s roles and why she wished she had hired sooner. ON TODAY’S EPISODE: What Rhonda was doing before Color Box Design & Letterpress How she first go into letterpress by accident Where she gets her inspiration from How Color Box marries three different design styles and aesthetics into one brand Her team’s roles & how she splits up responsibilities How her business & products have shifted over the years Her experience with certain products being a good fit for retail but not wholesale The need to educate consumers, store owners, & wholesale customers on what a product is and how it is supposed to be used What Rhonda loves about custom work The importance of networking and how she meets people and establishes relationships How she balances all three arms of her business -- custom, retail, and wholesale Rhonda’s advice to those just starting out in custom work How she defines success The advice she would give to someone just starting out in a product-based business How she knew it was time to hire a team KEY TAKE-AWAYS: “I fell  into letterpress by accident.” - Rhonda Warren “We're kind of an eclectic brand, which is how we marry it together.” - Rhonda Warren “We come up with ideas and at the end of the day we honestly don't know who came up with the idea and who finished it.” - Rhonda Warren on how she designs with her team. “You don't have to sell everything to both wholesale and retail. If it doesn't work for your margins to wholesale it, you don't need to sell it there.” - Katie Hunt “It's a little bit of trial and error, trying to explain your product when you’re not there to explain it.” - Rhonda Warren “I love getting to hear about an event and then having that come to life in someone’s mailbox so it's an introduction to the event.” - Rhonda Warren “I don't think we'll ever give up that [custom] side of the business just because we all love it and it's the money maker.” - Rhonda Warren “The [wedding] planners are key just because of the repeat business.” - Rhonda Warren “If the clients happy, I'm happy.” - Rhonda Warren “It's good to step out there before you think you're really ready to do it.” - Rhonda Warren “When you need to hire people you should hire people. It's only going to help you. It's scary at first but it always gets easier.” - Rhonda Warren “As we would get where we just couldn't handle it all then we would bring on another person.” - Rhonda Warren CONNECT WITH RHONDA: Website: www.colorboxletterpress.com Facebook: https://www.facebook.com/ColorboxDesignLetterpress/ Instagram: https://www.instagram.com/colorboxletterpress/ BOOTH BLUEPRINT: If you’re gearing up for trade show season and need help creating a beautiful booth that doesn’t break the bank, I want to invite you to my free masterclass.   I’m sharing my three secrets to maximize your trade show investment and keep wholesale orders coming in long after you trade show end.  To join me for this FREE workshop, head to www.theboothblueprint.com to register! SUBSCRIBE To subscribe on iOS, go to the iTunes page and subscribe to Proof to Product. On Android, you can listen using your favorite podcast app. WRITE A REVIEW Writing a review on iTunes will help other product based business owners find Proof to Product as they are working to up level, scale, and build profitable and sustainable companies. FOLLOW PROOF TO PRODUCT Follow Proof to Product on Instagram for the latest updates. JOIN OUR EMAIL LIST If you'd like to receive more information about our upcoming episodes of Proof to Product including show notes and information about our guests, head over to www.prooftoproduct.com and sign up for our email list.   SHARE Be sure to share Proof to Product with all of the product based business owners that you know! ABOUT PROOF TO PRODUCT: Proof to Product is brought to you by Tradeshow Bootcamp and hosted by Katie Hunt. Since 2011, TSBC has worked with hundreds of product based businesses to help them up level, scale, and build profitable sustainable companies. You can find our show notes and additional resources at ProofToProduct.com. If you like what you heard today, please head over to Apple Podcast to leave a five star review and subscribe. Thanks so much for listening. We'll be back next week with a new episode!

Do you you get anxious when it comes to your business? Are you struggling to move past a certain point in your business growth? Are you doing what you truly want? In this episode, Matt and Dan speak to Bryan Falchuk, a best-selling author, speaker and life coach, who walks you through those questions. Bryan has faced major adversities and learned how to achieve success by overcoming anxiety. From obesity to running marathons, from career struggles to success as a C-level executive, from watching illness threaten his family to finding lasting health, he has been through many lessons which he used to develop his unique approach to inspiring others to succeed. Bryan's work has been featured in several top publications like Inc. Magazine, The LA Times, Chicago Tribune and more. He has spoken at multiple TEDx events, and has been a featured guest on over 100 podcasts and radio shows. You can connect with Bryan through the following website, and social media platforms: Website: http://www.bryanfalchuk.com/ Twitter: @bryanfalchuk Facebook: http://www.facebook.com/bryanfalchuk Instagram: @bryanfalchuk TEDx Talk: http://www.doadaybook.com/tedxbergencc You can get Bryan’s book, Do A Day, here. --- Remember to subscribe to the SPRH Podcast on iTunes or on the Podcast Addict App on Android. Rate the podcast, and share it with your friends, family, and colleagues! You can find out more about how Dan can help you reduce anxiety issues at www.dancandell.com. Looking for a speaker and workshops for your team? You can find details about Matt’s newest programme, Care Package, on how to care for your clients and get more referral clients through care and gratitude at www.breakthrough-champion.com. You can also join Matt’s new Facebook group Word of Mouth Referrals and get more information on his coaching to get more referral business.

Do you want to expand your small business? Ever thought about borrowing to grow your small business? Is your business credit good enough for you to borrow? In this episode, Matt and Dan speak to Ty Crandall, speaker, author, and business credit expert. Ty talks about why building business credit is important for small businesses to grow. Ty is a well-known speaker, author, and business credit expert. With over 17 years of financial experience, Ty is a recognized authority in business credit building. He is also the author of two books on credit named, Perfect Credit, and Business Credit Decoded. Ty has also been featured by well-known magazines in the business space such as Entrepreneur, Inc., and Forbes. Ty is the CEO at Credit Suite where he has helped create and grow one of the biggest and most credible business coaching operations in the United States. You can connect with Credit Suite through the following website, and social media platforms: Website: https://www.creditsuite.com/ Twitter: @CreditSuite1 Facebook: @CreditSuite YouTube: Credit Suite Podcast:  Business Credit & Financing Show --- Remember to subscribe to the SPRH Podcast on iTunes or on the Podcast Addict App on Android. Rate the podcast, and share it with your friends, family, and colleagues! You can find out more about how Dan can help you reduce anxiety issues at www.dancandell.com. Looking for a speaker and workshops for your team? You can find details about Matt’s newest programme, Care Package, on how to care for your clients and get more referral clients through care and gratitude at www.breakthrough-champion.com. You can also join Matt’s new Facebook group Word of Mouth Referrals and get more information on his coaching to get more referral business.

Still feel a little queasy about doing sales for your small business? How can you change your mindset towards sales? And, are you really influencing your employees and customers?   In this episode, Matt and Dan speak to Bob Burg, a speaker, former television personality, and top-producing salesperson. Bob answers many of your questions about sales and the mindset you need to approach it.   Bob co-authored the bestselling series of Go-Giver books with John David Mann. The latest in the series, The Go-Giver Influencer: A Little Story About a Most Persuasive Idea, has sold over 700,000 copies! In 2014, Bob was named as one of the 30 Most Influential Leaders by the American Management Association, and he is also one of Inc.’s 100 Great Leadership Speakers. Richtopia named him one of the Top 200 Most Influential Authors in the World. Bob is an advocate, supporter, and defender of the free enterprise system. He believes that the amount of money people make is proportional to how many people they serve.   You can connect with Bob through the following website and social media platforms: Website: https://thegogiver.com/ Twitter: @BobBurg Facebook: @BurgBob YouTube: BurgCommunications Bob’s latest book, The Go-Giver Influencer: A Little Story About a Most Persuasive Idea, is available here.   ---   Remember to subscribe to the SPRH Podcast on iTunes or on the Podcast Addict App on Android. Rate the podcast, and share it with your friends, family, and colleagues!   You can find out more about how Dan can help you reduce anxiety issues at www.dancandell.com.   Looking for a speaker and workshops for your team? You can find details about Matt’s newest programme, Care Package, on how to care for your clients and get more referral clients through care and gratitude at www.breakthrough-champion.com.   You can also join Matt’s new Facebook group Word of Mouth Referrals and get more information on his coaching to get more referral business.

Word Of Mouth Referrals - https://www.automationlinks.com/benefits-word-of-mouth-referrals/ In this video and blog Brad Smith teaches how you can implement word of mouth referrals in your business. You'll also learn how you can leverage them to grow your brand and network in your local area. One useful way to think about the value of "word of mouth" is to think in terms of customer lifetime value. If you Google "customer lifetime value," you can find many mathematical formulas for calculating it, ranging from very simple to very complex, which you can adapt based on your business needs and your comfort level with mathematical equations. 1. Connected With Local Experts 2. Refer To Others 3. Setup Incentives 4. Keep Reminding 5. Ask For Referrals 6. Host Events #1 Website Marketing Automation Software https://www.automationlinks.com/free-demo [Install a website tool to increase your web conversions] --- Support this podcast: https://anchor.fm/automationlinks/support

Do you get word of mouth referrals for your design business? Growing your design business takes a lot of hard work. Especially when first starting out. Word of mouth referrals are and always will be the most effective way of achieving this growth. Back in episode 67 of the podcast, I shared a proven strategy for getting design referrals. That episode was more geared to designers working in a specific niche. I received a lot of great feedback on that episode but one question kept coming up. How do I get design referrals if I don't have a niche? Hence this episode, be sure to listen to the podcast for all the details. As designers, we work in a world of marketing, advertising, promoting, social sharing and so much more, but nothing beats an evangelist who spreads the word about you and your services by word of mouth. When you break it down to its core elements, there are only two main ingredients to garner word of mouth referrals. You need to offer great designs to your clients You need to offer great service to your clients That's it. If you can offer both of those you are on your way to getting word of mouth referrals. It all comes down to client relationships. The better the relationship with your client the better the chance they will refer someone to you. Why is word of mouth so important? Here are some stats I came across while researching this episode. 92% of consumers are influenced by word of mouth. This means 92% of potential clients will choose a designer based on what they are told over what they see or read in advertising. 76% of consumers refer a company they trust. This means 76% of your clients will refer you to someone else providing they have a good relationship with you. 59% of business will ask their peers for advice before making a purchase This means 59% of business owners, your potential clients, will ask other business owners their advice before choosing a designer. With these numbers already in your favour, why not give them a little push. Don't sit back and wait to see what will happen. Be proactive and take charge of your own word of mouth campaign. How you should promote word of mouth referrals Be proactive. Don’t wait until after the project is done to ask for referrals. Ask for referrals up front. Tell your clients from the start what services you will be providing them and ask that they share what you’re doing with others. Tell them that if they’re happy working with you, you would be grateful if they would pass on your name to friends, family and colleagues who might require similar work. Be sure to mention other services you do that they could refer you for. Who knows, you may even get more work from them. Offer an expiring incentive for referrals. Even with the best of intentions clients will probably forget to refer you when the chance arises. But if you offer them an incentive, especially one with an expiry date, they will be more inclined to think about who could use your services. Offering a gift card for every referral they send your way is nice. However, offering a gift card for every referral they send your way within the next 30 days gives them a lot more incentive to talk about you. Give them an easy way to make referrals. The easier you make it for them the more chance they will refer you. Give them extra business cards to hand out. Provide them with your social media profiles to share. Create a referral form on your website they can use to introduce potential clients to you. Thank them and keep on thanking them. As soon as you hear from a referred client, even if they don't hire you, you should thank the person that referred them to you. Letting your client know how much you appreciate the referral will go a long way to garner even more referrals. If the referred client does hire you, let the client that referred them know how the project turned out. You can even send them a thank you gift afterwards regardless if you gave them a referral incentive or not. The bigger the project the more personal the thank you should be. It's all up to you. By taking advantage of these simple tools you will become more visible, gain the trust of your clients, build better relationships with them, and increase your bottom line. Start your word of mouth campaign today! How have you promoted word of mouth referrals for your design business? Let me know by leaving a comment for this episode. Questions of the Week Submit your question to be featured in a future episode of the podcast by visiting the feedback page. This week’s question comes from James Thank you for your article on retainer agreements. I had a question. How do you handle the assignment of rights for the artwork. What if it is likely that one will be designing logos or original characters under a retainer agreement? To find out what I told James you’ll have to listen to the podcast. Tip of the week The Golden Ratio I'm not going to go into the mathematics of the Golden Ratio (or Golden Spiral). Simply put, it's a formula that appears in many places in nature. Many believe it's the formula that adds beauty to the things we see around us. By incorporating this formula into your design work you can create designs that are much more appealing to the eye. Have a look at these YouTube videos on how to incorporate the Golden Ratio into your design work. Subscribe to the podcast Subscribe on iTunes Subscribe on Stitcher Subscribe on Android Subscribe on Google Play Music Contact me Send me feedback Follow me on Twitter and Facebook I want to help you. Running a graphic design or web design business all by yourself isn't easy. If there are any struggles you face running your design business please reach out to me. I'll do my best to help you by addressing your issues in a future blog post or podcast episode here at Resourceful Designer. You can reach me at feedback@resourcefuldesigner.com

The second half of the interview with Michael Monteiro of Buildium. Hear some great book recommendations, discussion about customer service, hiring, and more. Show Notes: Accuracy & Availability in Property Management 01:22 Partnership & Advice in Property Management 04:00 The Top Lead Sources for Property Managers 05:51 Word of Mouth & Referrals are not enough - Diversify to Grow 06:45 The Blindspot of Selling Property Management 08:24 The Importance of Having Multiple Channels to Hit Growth Goals 09:18 Get Clear on What The Owners Want 11:25 To be Competitive - Leverage the Right Technology 11:46 The Biggest Property Management Challenges 12:16 GreatSchools - per Capita income as a Tool to Select Areas to Manage 12:56 Technology is Critical to Success 15:19 Hiring Is a Common Barrier to Growth & Helps You Focus on the Business 15:40 The Painful Transition from Solopreneur to Having a Team 16:54 Whenever you fail to inspire, you always control. 17:46 Organizational Health: Cohesion, Clarity, Over Communicate, Continue to Over Communicate it 18:46 The Importance of Having Clarity of Vision or a "Why" 20:32 Incentivizing Good Behavior or Performance With Money vs. Inspiration 21:24 When you share your purpose & values clients won't worry about the specifics once they trust you. 22:53 Even if some marketing channels aren't performing as well they have different audiences 26:16 Tweetables: "If you're perfectly available and perfectly accurate, you're just NOT screwing up. That's expected and demanded." "It's not enough to rely on just word of mouth & referrals. Property managers are having to diversify." "Whenever you fail to inspire your team, you always waste energy trying to control them." Resources: FCC Disclaimer: Wherever possible we make our links to 3rd-party sites affiliate links, which may compensate us. This does not imply that we endorse them, we are just being helpful & smart. Book: First Break All the Rules State of Property Management Report GreatSchools Book: E-Myth Revisited Book: The Advantage Book: Start With Why Buildium

There are many ways to spread the word about your products or services, but nothing beats word of mouth referrals. We place a lot of weight on the recommendation of a trusted friend. When someone we know suggests something to us, we listen. We've all had that experience where we were pressured to share something or “tell a friend” or “leave a review” and it felt pushy—or spammy even. There's a reason for that and we don't need to throw the baby out with the bathwater. Asking for a referral is still one of the most effective ways to get one, but the timing of that ask is crucial. You'll learn how to setup the ask ahead of time to increase the likelihood of getting the recommendation. We talk about ways to get your past customers and clients to refer you, as well as how to get in the forefront of people's mind so you're who they automatically recommend.