The Compliance Files

In this week's episode, Kathy Jacobs, former President of Compliance Institute and Chair of the Institute's Sustainability Working Group speaks with Alan Holmes, Advisor & Independent Non-Executive Director, Board and Audit Chair on the topic of the Voice of an INED. Alan takes us through his career to date and he outlines the core purpose of an Independent Non-Executive Director (INED) and how it differs from that of an Executive Director. Alan describes how INEDs help balance the interests of stakeholders, including shareholders, employees, and customers. Alan describes how INEDs ensure strong governance and accountability while still fostering innovation and growth and what qualities or skills make someone an effective INED in today's corporate environment. Finally, Alan outlines what he thinks the future holds for INEDs, and how their responsibilities continue to shift in a rapidly changing business landscape.

In this week's episode, Deirdre O'Reilly, Independent Non-Executive Director and Member of Compliance Institute's Prudential, Regulation and Governance Working Group speaks with David Corrigan, Chief Risk Officer, AIB Merchant Services, Eoin Shields, European Chief Risk Officer, Squareup International Limited and Conor Walsh, Independent Consultant and former Chief Risk Officer at KBC Bank Ireland. The Central Bank of Ireland released their Regulatory & Supervisory Outlook Report in February 2024. The aim of this report was to outline their perspective on the key trends and risks that are shaping the operating landscape of the financial services sector. Within this context in our second part series, we look at the theme of Risk Management. In this week's podcast our guest speakers cover the Central Bank of Ireland's assessment of the key risks facing regulated firms over a two-year time horizon which more broadly are captured under three thematic headings of the: - Macroeconomic and geopolitical environment - How regulated entities are responding to a changing world - Longer term structural forces at play They unpack each of these themes and discuss risk governance best practice more broadly. 

In this week's episode, Kathy Jacobs, former President of Compliance Institute speaks with Kelly-Anne Rainey, Senior Recruitment Consultant Compliance, formerly of Robert Walters on the topic of Talent Retention. Kelly-Anne outlines what she is seeing in today's market for Compliance Professionals and what is making them think about moving employer. Kelly-Anne describes what she sees as the main challenges for firms in attracting talent into their organisations and what organisations can do to retain their staff. Kelly-Anne provides examples of good effective employment retention practices and outlines the impact that diversity policies and practices have on recruitment and retention and discusses the role that skills play in recruitment and retention given the proliferation of regulation and regulatory expectations. Finally, Kelly-Anne gives her top tips for employees thinking about the next stage in their career and some pointers for employers.

The Central Bank of Ireland released their Regulatory & Supervisory Outlook Report in February 2024. The aim of this report was to outline the Central Bank or Ireland's perspective on the key trends and risks that are shaping the operating landscape of the financial services sector. Within this context on this week's episode, Gustavo Pregoni, Member of the Institute's Prudential Regulations and Governance Working Group speaks with Professor Simon Haslam, Programme Lead - Strategy, Institute of Directors to discuss implications of strategic risk as one of the key risks considered by the regulator in this report. Professor Simon Haslam discusses the Importance of Strategy, how to set a Business Strategy and outlines what a good strategy looks like. Simon describes how to ensure your strategy meets the expectations of the different stakeholders and how to ensure strategic decisions are proactively aligned with organisational capability and risk appetite of the entity. Simon also discusses Strategy Governance: Roles and Responsibilities and Board Reporting.

In this week's episode, Rachel Woolley, Head of Financial Crime Regulation, Palantir Technologies and Chair of the Institute's Financial Crime Compliance Working Group with the Compliance Institute speaks with Ed McDonnell, MLRO and Head of AML at TD Securities and Member of the Institute's Financial Crime Compliance Working Group, and Shane Keyes, MLRO and Head of AML at Carne Group on the topic of Politically Exposed Persons (PEPs). In this week's episode, Rachel is joined by two seasoned experts in financial crime to help us unpack the intricacies of Politically Exposed Persons (PEPs). They look at the risks they pose, the regulations governing them, and the practical challenges faced by institutions in managing PEPs related risks.

In this week's episode, Siobhain Ivers, Senior Director & Deputy Chief Compliance Officer, Etsy Inc.and Chair of the Institute's Fintech and Payments Working Group speaks with John O'Connor, Partner, Technology & Data and co-Head of FinTech at William Fry LLP, Claire O'Connor, Senior Associate, Technology & Data Protection, Fintech at William Fry LLP, Member of the Institute's Fintech and Payments Working Group and Chair of the Institute's Southwest Regional Chapter Committee and Greg James, Senior Manager, fscom and Member of the Institute's Fintech and Payments Working Group on the topic of AI in Financial Services. The guests on today's episode have specific experience of navigating the challenges faced by financial services firms who have implemented or are in the process of implementing Artificial Intelligence solutions to empower their business. In this episode they explore some of those use cases, the provisions of the European Union's Artificial Intelligence Act and the practical legal considerations when regulated financial institutions are procuring AI solutions.

In this weeks episode of the Compliance Files Podcast, Kathy Jacobs, former President, Compliance Institute speaks with Ann Shiels, founder of sustainable finance regulatory firm, FinLexSus and Ann is also the Program Director for the Compliance Institute's Professional Diploma in Sustainable Finance for Compliance Professionals delivered in partnership with the IOB.    In this episode, we revisit a familiar topic, and that is ESG Sustainability. There is a language and vocabulary growing up around sustainability. So in this episode, we are taking a helicopter view by doing a stock take on the regulation, and to explain some of the terms, acronyms to come to an understanding of the current position, and we  explore what a Compliance Framework for sustainability look like. Since the podcast was recorded, the CSDDD has been endorsed by the European Council in March 2024.

In this weeks episode, Kathy Jacobs, former President of Compliance Institute speaks with Greta Koch, Policy adviser and press officer to Axel Voss, MEP, European Parliament on the latest addition to Sustainability Regulation the Corporate Sustainability Due Diligence Directive. Greta describes how she became an advisor to Axel Voss in the European Parliament and her role. Greta explains where her interest in sustainability started. Greta discusses why the EU considered that an EU-wide supply chain due diligence legislation is required and what the process was for bringing the CS3D from a Proposal through to final approval. Greta explains what the changes were and why they were made and what the main provisions and the timelines of the CS3D are. Greta outlines what she anticipates will be the major challenges in the roll-out and implementation of CS3D across the EU and what she thinks will be the major challenges for in-scope organisations.

In this week's episode, Kathy Jacobs, former President of Compliance Institute speaks with Jessica Ramos, Head of Regulatory Oversight and Financial Affairs, EBA Clearing, to discuss the state of payments regulation in the EU today. In this episode, Jessica describes who EBA Clearing are and her role within the company. Jessica advises why she works in the payments industry and what she enjoys about the industry. Jessica outlines the current challenges and opportunities in payments and what role regulation plays in payments. Jessica paints a picture of the current payments EU regulation landscape and what challenges regulation has brought to the payments industry and the industry has responded. Jessica describes the role the customer plays in shaping the agenda for payments and what she sees the future holding for the industry

In this weeks episode of the Compliance Files Podcast, Kathy Jacobs, former President, Compliance Institute speaks with Ann Shiels, founder of sustainable finance regulatory firm, FinLexSus and Ann is also the Program Director for the Compliance Institute's Professional Diploma in Sustainable Finance for Compliance Professionals delivered in partnership with the IOB.  In this episode, we revisit a familiar topic, and that is ESG Sustainability. There is a language and vocabulary growing up around sustainability. So in this episode, we are taking a helicopter view by doing a stock take on the regulation, and to explain some of the terms, acronyms to come to an understanding of the current position, and we  explore what a Compliance Framework for sustainability look like. Since the podcast was recorded, the CSDDD has been endorsed by the European Council in March 2024.

In this week's episode, Kathy Jacobs, former President of Compliance Institute speaks with Jessica Ramos, Head of Regulatory Oversight and Financial Affairs, EBA Clearing, to discuss the state of payments regulation in the EU today. In this episode, Jessica describes who EBA Clearing are and her role within the company. Jessica advises why she works in the payments industry and what she enjoys about the industry. Jessica outlines the current challenges and opportunities in payments and what role regulation plays in payments. Jessica paints a picture of the current payments EU regulation landscape and what challenges regulation has brought to the payments industry and the industry has responded. Jessica describes the role the customer plays in shaping the agenda for payments and what she sees the future holding for the industry

In this weeks episode, Kathy Jacobs, former President of Compliance Institute speaks with Greta Koch, Policy adviser and press officer to Axel Voss, MEP, European Parliament on the latest addition to Sustainability Regulation the Corporate Sustainability Due Diligence Directive. Greta describes how she became an advisor to Axel Voss in the European Parliament and her role. Greta explains where her interest in sustainability started. Greta discusses why the EU considered that an EU-wide supply chain due diligence legislation is required and what the process was for bringing the CS3D from a Proposal through to final approval. Greta explains what the changes were and why they were made and what the main provisions and the timelines of the CS3D are. Greta outlines what she anticipates will be the major challenges in the roll-out and implementation of CS3D across the EU and what she thinks will be the major challenges for in-scope organisations.

In this weeks episode, Kathy Jacobs, former President of Compliance Institute speaks with Greta Koch, Policy Adviser and press officer to Axel Voss, MEP, European Parliament on the latest addition to Sustainability Regulation the Corporate Sustainability Due Diligence Directive CS3D. In this weeks episode, Greta describes how she became an advisor to Axel Voss in the European Parliament and her role. Greta explains where her interest in sustainability started. Greta discusses why the EU considered that an EU-wide supply chain due diligence legislation is required and what the process was for bringing the CS3D from a Proposal through to final approval. Greta explains what the changes were and why they were made and what the main provisions and the timelines of the CS3D are. Greta outlines what she anticipates will be the major challenges in the roll-out and implementation of CS3D across the EU and what she thinks will be the major challenges for in-scope organisations.

In this week's episode, Kathy Jacobs, former President of Compliance Institute speaks with Dr Valerie Lyons, Chief Operating Officer of BH consulting on the value of Privacy above and beyond Data Protection. Valerie describes her own journey in Privacy and what inspired her and Todd Fitzgerald to write The Privacy Compass and also outlines what readers can expect from the book. Valerie outlines what the McKinsey 7-S Framework is, and why and how she utilised it in her Privacy Compass. Valerie explains ‘Strategy's' place in the 7S Privacy Compass and what good looks like. Valerie discusses ethics in privacy and describes what an ethical approach to privacy looks like. Turning to ESG, Valerie discusses in her book privacy as part of ESG – ‘ESGp'; Valerie explains this term and privacy's place in ESG. Valerie discusses the three top skills required of a privacy leader.  Finally, Valerie provides her thoughts on the future for privacy – what the threats, challenges and also the opportunities are in privacy.

In this week's episode, Kathy Jacobs, former President of Compliance Institute speaks with Maeve Monaghan, CEO, NOW Group on the topic of Purposeful Leadership. In this episode, Maeve take us through her career, up to her leadership of the NOW Group and  describes the values that she seeks to live as a leader. Maeve outlines what the NOW Group is and it's mission. Maeve delves into what purpose means to her and why it is important. Maeve outlines what her personal purpose is and the purpose of NOW Group is. Maeve describes how she brings her purpose to life in the NOW Group and how this helps with engagement with stakeholders. Maeve also goes through the publication of NOW Group's social impact on their website and describes the importance of an organisation highlighting its social impact.

In this weeks episode, Kathy Jacobs, former President of Compliance Institute with Jessica Ramos, Head of Regulatory Oversight and Financial Affairs, EBA Clearing, to discuss the state of payments regulation in the EU today. In this episode, Jessica describes who EBA Clearing are and her role within the company. Jessica advises why she works in the payments industry and what she enjoys about the industry. Jessica outlines the current challenges and opportunities in payments and what role regulation plays in payments. Jessica paints a picture of the current payments EU regulation landscape and what challenges regulation has brought to the payments industry and the industry has responded. Jessica describes the role the customer plays in shaping the agenda for payments and what she sees the future holding for the industry.

In this week episode, Kathy Jacobs, former President of Compliance Institute and Chair of the Institute's Sustainability Working Group speaks with Russell Burke, Regulatory and Strategic Payments Consultant, Juristic Ltd in relation to the Central Bank of Ireland's Authorisation Process and how to navigate this process efficiently and to secure that Authorisation. In this episode, Russell outlines who needs an Authorisation and discusses the legal framework underpinning the Authorisations process. Russell also describes the common mistakes made by firms in making their application and the implications / consequences of these errors are. Russell advises how firms can set themselves up for success in this process. Russell explains if he foresees any changes to the Authorisation process and what developments he anticipates.

In this week's episode of the Compliance Files Podcast, Kathy Jacobs, former President, Compliance Institute speaks with Ann Shiels, founder of sustainable finance regulatory firm, FinLexSus and Ann is also the Program Director for the Compliance Institute's Professional Diploma in Sustainable Finance for Compliance Professionals delivered in partnership with the IOB. In this episode, we revisit a familiar topic, and that is ESG / Sustainability`. There is a language and vocabulary growing up around sustainability. So in this episode, we are taking a helicopter view by doing a stocktake on the regulation, and to explain some of the terms, acronyms to come to an understanding of the current position, and we will explore what does a Compliance Framework for sustainability look like. Since the podcast was recorded, the CSDDD has been endorsed by the European Council in March 2024.

In part 2 of our International Women's Day Podcast episode, Jacquie Ryan, Program Manger, PAT Business School and member of the Institute's D&I Committee speaks with Claudette Whyte, Council Member and Chair of the Institute's D&I Committee on the Gender Pay Gap, Imposter Syndrome, her career journey, her mentorship journey and how she achieves a work life balance. Jacquie also speaks with Peter Hession, Chief Risk Officer (CRO), TransferMate Global Payments on his experience of advocating for gender diversity and inclusion in the workplace, what has motivated him to become an ally. Paul also outlines what strategies he uses to ensure Women's voices are heard and valued in the decision making process. Peter and Claudette also discuss their ally ship experiences, mentorship experiences and also what initiatives organisations can do to to become more diverse and inclusive.

In advance of International Women's Day on Friday 8th March, Jacquie Ryan, Program Manager, PAT Business School and member of the Institute's D&I Committee speaks with Maria Walsh, Member of the European Parliament for Midlands-North-West Constituency - Fine Gael & EPP Group. On this week's episode Maria discusses, the Gender Pay Gap, outlines financial security and STEM advances for women as mentioned in the EU Parliament Podcast, Pink Tax, the work being done on cyber-crime and effects on cyber-crime on women. Looking at Maria's role in politics Maria advised how we can encourage women to work in politics or to seek leadership positions and gives advise on achieving a work life balance.

On this week's episode of the Compliance Files Podcast series, Kathy Jacobs, former President, Compliance Institute speaks with Azariah Nukajam, Associate Director, fscom in relation to the current position in Ireland and describes the main themes or challenges encountered by her clients. Looking at the Consultation Papers, CPs 153 and 154, Azariah takes the Duty of Responsibility and outlines what this means, and how you would go about implementing it in practice. Azariah describes the challenges where a firms business model relies on outsourcing and gives her advice to anyone struggling with implementation at this point. Azariah details in her view, what the future for these regimes looks like.

On this week's episode of the Compliance Files Podcast series, Kathy Jacobs, former President Compliance Institute speaks with Azariah Nukajam, Associate Director, fscom about what we can learn from the international accountability regimes. In this episode Azariah outlines where we are now in the process of rolling out the IAF regime and where in-scope institutions should be at this stage. Azariah then turns to the international perspective – countries that have accountability regimes implemented and takes us through a few of these regimes. Azariah advises on how these regimes have been regarded by industry in these jurisdictions and in her view what has been a successful regime. Azariah then outlines what enforcement she has seen in other jurisdiction and what firms can learn from the international roll out and experience.

In today's episode of the Compliance Files podcast series, Kathy Jacobs, former President, Compliance Institute speaks with Rachel Finn, Director, Data Protection and Cyber-risk Services at Trilateral Research Ltd. and Zachary Goldberg, Ethics Innovation Manager at Trilateral Research Ltd on the topic of AI and Ethics. In this podcast they define AI, and what the risks, threats and benefits are. They take us through where we are at with AI regulation and in the absence of AI regulation what role does ethics play. They outline the ethical dilemmas someone designing an AI solution face could come across and they take us through how to go about making an ethical decision in relation to AI in a financial services context. They also look forward and describe the developments will we see in AI in financial services and in AI regulation.

In today's episode of the Compliance Files podcast series, Siobhain Ivers, Senior Director, Deputy Chief Compliance Officer, Etsy and Chair of Compliance Institute's Fintech and Payments Working Group speaks with Michelle McGuire, Head of Risk and Compliance, valid8Me, and Greg James, Senior Manager, fscom and Member of Compliance Institute's Fintech and Payments Working Group on the topic of Careers in Fintech. In this podcast they outline what drew them to a career in Fintech and what advice they have for anyone thinking about breaking into a career in Fintech. They discuss what kind of qualifications help you in a Fintech career and the benefits of ongoing professional education and speak about their own educational journey. They also delve into the advantages and disadvantages of a career in Fintech and the advantages of networking and offer practical advice for networking. They also describe who has influenced their careers, the challenges that the industry is facing in the next 12-24 months and what is the best career advice that they have received  

In today's episode, Kathy Jacobs, former President of Compliance Institute speaks with Andrew Murphy, Co-Founder of Coopman Search & Selection on the importance of ESG in Financial Services. Andrew outlines the ESG opportunities for financial services firms and how firms can realise their full potential of the ESG agenda. Andrews describes how important training and education is in ESG for professionals working in financial services and provides insights into what is happening in the market in relation to ESG career opportunities. Andrews talk to us about the role of the Chief Sustainability Officer (CSO) - what is it and where it sits in an organisation. Andrew explains how firms can further demonstrate that they are embracing sustainability and embedding the obligations. Andrew also looks to the future and advise what he sees as the evolving role of the compliance professional in ESG and indeed the evolving role of the sustainability team and CSO. Andrew also describes how Coopman as a BCorp Certified Company is committed to using business as a force for good, advocating for companies to begin their B-Corp journey, so they too may ensure that they meet the highest standards of verified social and environmental performance, public transparency, and legal accountability.

In today's episode, host Kathy Jacobs, former President of Compliance Institute speaks with Barry Rojack, Head of Regulatory Compliance and Risk (Banking) SalesSense International to discuss Outsourcing from the view of an outsourcer providing support to regulated banks and financial services entities. Barry outlines his career journey at the Central Bank of Ireland and regulated firms and the challenges and the similarities and differences in working in a regulated environment and in an Outsource Service Provider (OSP). Barry delves into what the drivers of outsourcing to an OSP are, and what compliance, conduct and risk concerns can arise and also describes what factors regulated financial services providers should take into account when choosing a provider for their outsourced services. Barry defines what a successful OSP relationship looks likes and how firms can successfully address issues in the relationship. Barry provides his insights into the importance of ESG in the OSP value chain and what he sees as the main developments in the short to medium term in outsourcing.

In this week's episode of the Compliance Files Podcast Series, host Kathy Jacobs, former President of Compliance Institute speaks with Seán O'Driscoll, Associate Director, Risk Management and Internal Audit, Financial Services Advisory at Grant Thornton Ireland on the topic of Outsourcing and its associated risks.  In this episode, Seán defines what outsourcing is and how does it differs from other third party relationships. Seán also takes us through the typical lifecycle of an outsourcing arrangement and the various regulator's evolving concerns and responses. Seán outlines the current regulatory framework for outsourcing including the Central Bank of Ireland's expectations. Seán describes the key risks that outsourcing presents and advises how important risk assessments are in managing outsourcing risk and the main challenges in managing outsourcing risk. Seán provides an insight into is the role of the Board in outsourcing and what developments to look out for in the short to medium term in outsourcing and describes the main themes and takeaways for Compliance Professionals overseeing outsourcing regulatory risk in their firm.

Operational Resilience is placing obligations on firms to be prepared for disruptive events in order to recover quickly and reduce harm to customers and the market.  In this episode of the Compliance Files Podcast series, host Kathy Jacobs, former President of Compliance Institute speaks with Will Finn, Senior Manager, fscom on the topic of Operational Resilience. Will outlines why regulators are focusing on Operational Resilience now and gives advice on what Financial Services firms have to do and describes and takes us through the steps of what an Operational Resilience programme is.

In today's episode, Kathy Jacobs, former President of Compliance Institute speaks with Chris Martin, Of Counsel, Financial Regulation and Compliance, A&L Goodbody and Chair of Compliance Institute's Central Steering Committee on the topic of DORA and Chris gives us an understanding about the regulatory framework around operational and IT resilience. Chris outlines the backdrop to regulating for IT and operational resilience and provides an overview of how has the regulation developed and sets out the current legal framework. Chris also advises if the Central Bank has conducted any inspections or other regulatory or supervisory interventions and what have we learnt from enforcement action in this area. Chris takes us through the are the sanctions at the regulators disposal and also looks to the future and what developments can we expect from in the short - medium term.

In today's episode of the Compliance Files podcast series, the Institute's President, Diarmuid Whyte speaks with Louise Hogan, member of the Institute's IAF and Fintech and Payments working groups and Sarah Geraghty, member of the Institute's IAF and Pensions working groups to discuss the Individual Accountability Framework (IAF) in general terms whilst also touching on some of the key aspects of the Compliance Institute's response to the IAF Consultation Paper. In this podcast they outline the benefits of IAF and provide their thoughts on whether it will lead to a positive cultural change. They also outline the steps firms should be taking now, identify potential challenges associated with IAF implementation and advise how we can demonstrate clarity over responsibilities.

To mark the 5th Year anniversary of the implementation of GDPR, Steven Roberts, Vice-Chair of the Compliance Institute's Data Protection & Information Security Working Group speaks with MB Donnelly, Deputy Commissioner at the Irish Data Protection Commission, as Head of Strategy, Finance, Governance to discuss GDPR from it's initial implementation to today and what is next for GDPR. In this episode, MB discusses the main benefits of GDPR and her view as to whether companies' approach to GDPR has changed over the last five years. MB also provides insights into the DPC's own supervisory approach, the DPC's Regulatory strategy and outlines some of the key changes within the DPC over the last five years. MB also offers insights into how she see's Regulation evolving over the next five years.

In this episode, host Kathy Jacobs speaks with Rachel Dolan, Head of Procurement and Supplier Relationship Management, Permanent TSB. Rachel describes the value add of procurement and how procurement supports organisations to achieve its strategic objectives. Rachel highlights the importance of an effective relationship between Procurement and Compliance teams. Rachel also discusses what role procurement will play in ensuring organisations successfully achieve their ESG objectives and discusses upcoming developments over the short and medium term for procurement and regulation.

In this episode, host Kathy Jacobs speaks with Fiona Flynn, Founder of Montauk Consulting and President, PWN Dublin on the topic of the Importance of Networking. Fiona discusses why networking is important to your career development and success, examines if networking is a talent or skill, and how you can become an effective networker. Fiona also gives advice on how to go about building and growing a strong personal network and examines how leaders utilise their networks. Fiona also gives her top tips on networking.

In this episode, host Kathy Jacobs speaks with Niall Esler, Partner and Head of the Regulatory Group, Walkers and Shane Martin, Partner and Regulatory Compliance & Data Privacy Lawyer of Walkers on the topic of Anti-Money Laundering (AML). During this episode Niall and Shane provide insights relating to governance and examine the challenges for firms when outsourcing elements of their AML functions. They also outline how firms approach to business risk assessments has evolved in recent years. Niall and Shane discuss some of the key recent and upcoming developments in AML including the introduction of AMLA, and what sort of impact that we might see with the introduction of AMLA as regards supervision of firms, the single rule- book and trends in enforcement.

A key role of the Irish Banking Culture Board (IBCB) is to measure progress and cultural change in their member banks. Their goal is to act as transformative influence on culture within the banking sector. In this episode, we speak with Marion Kelly, CEO of the IBCB on the importance of Culture in the Financial Services industry.   Tune in to hear Marion's insights on what culture means in the context of Financial Services, the challenges of driving cultural change, and the role of the Irish Banking Culture Board in promoting positive cultural practices within the industry. Marian also examines the impact of the Individual Accountability Regime on culture within Financial Services and outlines where culture fits within the ESG agenda.

In this episode the Central Bank of Ireland Deputy Governor, Sharon Donnery provides valuable insights into the Central Bank's 2023 priorities. Sharon reflects on how the Central Bank's and industry's responses in the last number of years has positioned us as we face the new challenges of 2023 and outlines the challenges that leaders in Financial Services face in charting a course through the uncertainty and complexity of the global economic outlook.   Sharon also elaborates on the six principles of the Central Bank's regulation in order to support positive outcomes and outlines the main challenges that the Central Bank faces when dealing with innovative firms looking to establish here. Plus, gives an overview of what the Central Bank expects firms to be doing now, to address their climate risk exposure.   Following, the enactment of the IAF Bill 2022 on 9th March, and the Central Bank launching on 13th March its three-month consultation on key aspects of implementation of the IAF, Sharon outlines the Central Banks hopes for how the Individual Accountability Regime will improve standards in Financial Services firms.

Creating an effective culture will help to drive behaviour, build customer and investor trust, and support operational excellence and growth; having the right culture is essential for achieving good conduct performance. In this episode, we are joined by two experts in the field of compliance and conduct risk, Mark Satterthwaite, Chief Compliance Officer at Citibank Europe and Paul Quinlan, EMEA Head of Conduct Risk ICRM at Citibank Europe to discuss the topic of Conduct and Culture. We explore the importance of conduct and culture, the challenges and opportunities of defining and implementing good conduct and culture practices within organisations. We examine how to measure if conduct and culture is working within an organisation and to what extent has the regulatory focus shifted from conduct and culture.

In this episode of the Compliance Files Podcast, we delve into the role of Internal Audit and how it interacts with Compliance. Anlo Taylor, a Partner in Deloitte Risk Advisory with over 15 years of experience in internal auditing, controls assurance and external auditing gained through her time in industry and practice discusses the complexities of compliance regulations and their impact on businesses. Anlo shares her expertise on the role of Internal Audit and the importance of compliance in the industry. Together, we examine how Compliance and Internal Audit can help senior leaders understand how well their business is meeting important regulatory expectations.   Tune in and learn how to navigate the complex landscape of compliance and internal auditing and stay up to date with the latest trends in this field. Thank you for tuning in to the Compliance Files Podcast.

In this episode, we speak with Philip Andrews, the head of McCann FitzGerald's Competition, Regulated Markets, and EU Law Group. As a seasoned practitioner in EU and Competition Law, Philip offers valuable insights into the complexities of competition regulations and their impact on businesses.  Philip shares his expertise on regulated markets and discusses the latest developments in competition law, shedding light on the importance of compliance in the industry. Tune in to learn how to navigate the complex landscape of competition regulations and stay up to date with the latest trends in the field.  

In this episode, host Kathy Jacobs is joined by Aidan Power, Director of Brand and Marketing at KBC Bank in Ireland, to discuss the impact of regulation on marketing and advertising in financial services. As the first point of contact for customers, advertising has become subject to more complex regulation over the years, making compliance a key concern for the industry. Aidan shares his experience navigating these challenges, and how he works to create a differentiated offering and alternative challenger brand in banking. Tune in to learn about the complexity of regulation in marketing, and how it's driving change in the financial services industry.

In the second episode of the Consumer Protection Regulation podcast with Nora Beausang, Nora talks to Kathy Jacobs about the high-level statutory protections applying to lending to consumers in Ireland under both domestic and EU rules.

Protecting consumers is at the heart of the Central Bank of Ireland's mandate. Their role is to ensure that the best interests of consumers are protected while enhancing confidence and trust in the financial system through effective regulation of financial service providers and markets. In a two-part series, we talk to Nora Beausang, solicitor and the author of ‘Consumer and SME Credit Law' published by Bloomsbury Professional, about consumer protection issues applying to financial services business in Ireland, with a particular focus on lending (cash loans).   In the first episode, Nora addresses the role of the Central Bank as conduct regulator, the different categories of lenders (cash loans), the beneficiaries of lending-related consumer protection rules and the thorny issue of the interpretation of ‘consumer' under those rules. The second episode will deal with the high-level statutory protections applying to lending to consumers in Ireland under both domestic and EU rules.

Lifelong learning is broadly defined as the ongoing, voluntary, and self-motivated pursuit of knowledge for either personal or professional reasons. Lifelong learning is about developing your full potential, and will provide you with the possibility of discovery, skills and rewards, both professionally and personally. Developing an attitude of continuous learning is one of the best ways to prosper in today's evolving world. To understand the importance of upskilling, reskilling and continuous learning, we spoke to Evelyn Cregan, Company Secretary, Director of Executive Education in the IOB and a Lifelong Learner herself.

On 4th June 2021, the European Commission published a decision in respect of a new set of modernised standard contractual clauses ("EU SCCs") for compliance purposes with the EU General Data Protection Regulation ("GDPR"), taking into account the decision from the Court of Justice of the European Union ("CJEU") published on 16th July 20202 in connection with the EU-US Privacy Shield and the old standard contractual clauses ("Old SCCs") ("Schrems II Decision"). From 27th December 2022, where you rely on standard contractual clauses as a transfer mechanism, the New SCCs must be used. From this date, the original standard contractual clauses will no longer be an appropriate safeguard under Article 46 of GDPR. In this episode of the Compliance Files, Steven Roberts, vice chair of the Compliance Institute's Data Protection & Information Security (DP&IS) Working Group talks to Flavien Corolleur, Senior Legal Counsel/Director and Data Protection Officer at SS&C Financial Services (Ireland) Limited and a member of the DP&IS Working Group on International Data Transfers and Standard Contractual Clauses, and what is required prior to the deadline of the 27th December. Flavien provides updates on his article in the summer edition of the ICQ and practical matters to consider. https://d15k2d11r6t6rl.cloudfront.net/public/users/Integrators/BeeProAgency/652846_635112/ICQ_Summer22_WebVersion.pdf

At the end of February 2022, Commissioner for Data Protection, Helen Dixon, launched the Irish Data Protection Commission's Annual Report for 2021. At the launch of the report Ms Dixon commented: “2021 has been a year of strong regulatory results from the DPC, in which it delivered impactful and far-reaching outcomes for the protection of individuals' personal data. The GDPR is a strong framework law that demands accountability, fairness and transparency from all organisations that process personal data. It is clear that “data controllers” in Ireland continue to improve their compliance efforts, but higher standards of responsiveness to individuals seeking to exercise their rights are still needed in many sectors. The DPC will continue to target enforcement actions aimed at driving those necessary improvements, in addition to publishing decisions and case studies on its website to guide data controllers in the application of the GDPR. Operationalising the aims of the GDPR is an important work-in-progress for all of us and must continue.”   Steven Roberts, vice chair of the Compliance Institute's Data Protection & Information Security Working Group talks to Graham Doyle, Deputy Commissioner and Head of Corporate Affairs, Media and Communications with the DPC about implementing the DPC's 2022-2027 Regulatory Strategy, engaging with other Data Protection Authorities, developments around International Data Transfers, processing children's data plus, policies and fines.

If you are looking for some direction in your career, considering a change, are a recent graduate starting out or just want to see what the career landscape in compliance looks like, this podcast will be a real inspiration to you. The latest employment outlook survey from ManpowerGroup, which is based on responses from more than 400 employers across Ireland, found that employers in banking, finance, and insurance plan to expand their headcount by 32%. In the fourth episode of the Compliance Files Robert Farrell, a member of the Compliance Institute Council, a Digital Transformation lecturer, trainer and speaker talks to Dearbhla Bayle, Head of Compliance, Corporate Banking & Markets at Bank of Ireland and Greg Rimell Financial Services Advisory Manager at Grant Thornton Ireland about their career journeys, the benefits of a compliance career, the challenges and opportunities for compliance professionals and what will the compliance function need for the future?

What are your Career Anchors? The third episode of the Compliance Files podcast series is on the topic of Career Management and is hosted by Robert Farrell, a member of the Compliance Institute Council, a Digital Transformation lecturer, trainer and speaker. Our guest is Eimear Barry, a psychologist, lecturer and consultant on leadership and workplace wellbeing. The goal of career management and planning is to produce the desired results for our careers that impact our lives in a positive way. Career management allows us to prepare and maintain a degree of control over the expected outcomes and means that you are the one who decides what you want to do in your professional life. In our professional lives, career management is necessary if we are to achieve our professional and personal goals. Eimear offers insights into why does your Career Management matter? What are your career anchors? When to start your career plan and how to build it and how to find out what motivates you in your career. Eimear also recommends what steps to take if you are feeling stuck in your career.

In the second episode of the third season of The Compliance Files, Kathy Jacobs, former Compliance Institute President speaks to Laura Wadding, a partner in Deloitte's risk advisory practice, with over 25 year's experience in financial services.   Laura leads the firm's sustainability practice, helping firms to develop their ESG strategies, comply with applicable regulatory and reporting requirements, and to develop sustainable finance products and practices. She currently sits on the board of Chapter Zero Ireland and on the advisory council of the DCU Centre for Climate and Society. Laura will be discussing the topics of what is ESG, what is Sustainability Finance and what do the financial sector need to do to achieve the climate targets of 2030 and 2050

In the first episode of the third season of The Compliance Files, Kathy Jacobs, former Compliance Institute President, speaks to Dr Alan Kearns, Assistant Professor of Ethics at Dublin City University on the topic of Culture and Ethics. The prevailing wisdom for the last number of decades has been that the objective of enterprises is the maximization of shareholder value and to make returns to shareholders. This, however, has not made for a reliable or even successful guide for behavior and decision making by boards and managers, and in the financial services context falls below the standard expected with the emergence of conduct risk.  In addition, the ESG agenda introduces extra complexity and a more ethical dimension to corporate decisions. Dr Alan Kearns will be discussing the topics of ethics, business ethics and culture from the perspective of an academic, whose research and teaching is d

Marketing is a key process regulated by data protection and marketers are one of the main users of personal data in any organisation. Direct marketing has been regulated in a number of guises for many years and the law and regulation has been subject to constant development and clarification. There are a range of penalties for non-compliance of marketing data protection breaches, and the potential for brand and reputational damage is significant. Kathy Jacobs, former Compliance Institute President, speaks to Steven Roberts, Head of Marketing in Griffith College, on marketing rules, challenges for marketers in the context of GDPR and regulation, and key data protection developments that compliance professionals/DPOs should look out for in 2022.

At the core of Compliance Institute's mission is to educate its members to ensure they have the skills required to undertake their roles in a professional and effective manner. From the beginning, 20 years ago, the Compliance Institute's partner in the delivery of its programme of education has been the IOB, formerly known as the Institute of Banking.  In the latest episode of the Compliance Files podcast series, Kathy Jacobs, former President of Compliance Institute speaks to Mary O'Dea, Chief Executive of IOB as part of our 20th anniversary series, on the topics of career development, education, leadership, challenges and priorities for the future.