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While I discuss often how I prepared for an emergency while working in the World Trade Center I, of course, did not anticipate anything happening that would threaten my life. However, when a major emergency occurred, I was in fact ready. I escaped and survived. Since September 11, 2001, I have met many people who in one way or another work to help others plan for emergencies. Sometimes these people are taken seriously and, all too often, they are ignored. I never truly understood the difference between emergency preparedness and business continuity until I had the opportunity to have this episode's guest, Chris Miller, on Unstoppable Mindset. I met Chris as a result of a talk I gave in October 2024 at the conference on Resilience sponsored in London England by the Business Continuity Institute. Chris was born and lived in Australia growing up and, in fact, still resides there. After high school she joined the police where she quickly became involved in search and rescue operations. As we learn, she came by this interest honestly as her father and grandfather also were involved in one way or another in law enforcement and search and rescue. Over time Chris became knowledgeable and involved in training people about the concept of emergency preparedness. Later she expanded her horizons to become more involved in business continuity. As Chris explains it, emergency preparedness is more of a macro view of keeping all people safe and emergency preparedness aware. Business Continuity is more of a topic that deals with one business at a time including preparing by customizing preparedness based on the needs of that business. Today Chris is a much sought after consultant. She has helped many businesses, small and large, to develop continuity plans to be invoked in case of emergencies that could come from any direction. About the Guest: Chris has decades of experience in all aspects of emergency and risk management including enterprise risk management. For 20 years, she specialised in ‘full cycle' business continuity management, organisational resilience, facilitating simulation exercises and after-action reviews. From January 2022 to July 2024, Chris worked as a Short-Term Consultant (STC) with the World Bank Group in Timor-Leste, the Kingdom of Eswatini (formerly Swaziland) and the South Asia Region (SAR) countries – Bhutan, Bangladesh, Nepal, India, Sri Lanka, Myanmar, and Thailand. Other clients have ranged in size from 2 to more than 100,000 employees. She has worked with large corporates such as NewsCorp; not for profits; and governments in Australia and beyond. Chris has received several awards for her work in business continuity and emergency management. Chris has presented at more than 100 conferences, facilitated hundreds of workshops and other training, in person and virtually. In 2023, Chris became the first woman to volunteer to become National President and chair the Board of the Australasian Institute of Emergency Services (AIES) in its soon to be 50-year history. Ways to connect with Chris: https://b4crisis.com.au/ https://www.linkedin.com/in/chrismillerb4crisis/ with 10+K followers https://x.com/B4Crisis with 1990 followers About the Host: Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog. Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards. https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/ accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/ Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset . Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts. Transcription Notes: Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us. . Well, hi everyone, and I want to welcome you to unstoppable mindset where inclusion, diversity and the unexpected meet, and today, I guess we get to talk about the unexpected, because we're going to be chatting with Chris Miller. Chris is in Australia and has been very heavily involved in business continuity and emergency management, and we'll talk about all that. But what that really comes down to is that she gets to deal with helping to try to anticipate the unexpected when it comes to organizations and others in terms of dealing with emergencies and preparing for them. I have a little bit of sympathy and understanding about that myself, as you all know, because of the World Trade Center, and we got to talk about it in London last October at the Business Continuity Institute, which was kind of fun. And so we get to now talk about it some more. So Chris, welcome to unstoppable mindset. We're glad you're here. Chris Miller ** 02:22 Oh, thanks very much, Michael, and I was very impressed by your presentation, because in the emergency space, preparedness is everything that is the real return on investment. So you were wonderful case study of preparedness. Michael Hingson ** 02:37 Well, thank you. Now I forget were you there or were you listening or watching virtually. Chris Miller ** 02:42 I was virtual that time. I have been there in person for the events in London and elsewhere. Sometimes they're not in London, sometimes in Birmingham and other major cities, yeah, but yeah, I have actually attended in person on one occasion. So it's a long trip to go to London to go. Michael Hingson ** 03:03 Yeah, it is. It's a little bit of a long trip, but still, it's something that, it is a subject worth talking about, needless to say, Chris Miller ** 03:13 Absolutely, and it's one that I've been focusing on for more than 50 years. Michael Hingson ** 03:18 Goodness, well, and emergencies have have been around for even longer, but certainly we've had our share of emergencies in the last 50 years. Chris Miller ** 03:30 Sure have in your country and mine, yeah. Michael Hingson ** 03:34 Well, let's start maybe, as I love to do, tell us a little bit about the early Chris growing up and all that sort of stuff that's funny to talk about the early days. Chris Miller ** 03:47 Well, I came from a family that loved the mountains, and so it was sort of natural that I would sort of grow up in the mountains close to where I was born, in Brisbane and southeast Queensland. And we have a series of what we call coastal ranges, or border ranges, between Queensland and New South Wales, which are two of the largest states in Australia. And so I spent a lot of time hunting around there. So I sort of fell into emergency management just by virtue of my parents love of the mountains and my familiarity with them and and then I joined the police, and in no time at all, I was training other people to do search and rescues. And that was me in the early days. Michael Hingson ** 04:31 What got you involved in dealing with search and rescue? Chris Miller ** 04:36 Oh, it was volunteer in those days. It still is now actually with the State Emergency Service, but it's sort of become more formalized. It used to be sort of, you know, friends and family and people that knew the territory would help out from somebody managed to get themselves a bit tangled up some of those coastal ranges, even to this day, I. You can't use GPS because it's rain forest, and so the rain forest canopy is so dense that you'd have to cut trees down, and it's a national park, you can't do that and or climb the tree. Good luck with that one. You still can't get satellite coverage, so you actually have to know the country. But what? Michael Hingson ** 05:24 What caused you to actually decide to take that up or volunteer to do that? That's, you know, pretty, pretty interesting, I would think, but certainly something that most people don't tend to do. Chris Miller ** 05:38 Well, my family's interest in there. My parents have always been very community minded, so, you know, and it's the Australian way, if someone needs help and you can help, you throw them do so, Michael Hingson ** 05:51 okay, that makes sense. So you joined the police, and you got very much involved in in dealing with search and rescue. And I would presume, knowing you, that you became pretty much an expert in it as much as one can. Chris Miller ** 06:06 Oh, well, I wouldn't be so reckless as to say experts, because there's always so much to learn. And, yeah, and the systems keep changing. I mean, with GPS and and, for instance, in the early days of search and rescue helicopters were a rare treat. Now they're sort of part of the fabric of things. And now there's drones, and there's all sorts of high tech solutions that have come into the field in the lengthy time that I've been involved in. It's certainly not just ramping around the bush and hoping to find someone it's a lot more complex, but Michael Hingson ** 06:41 as you but as you pointed out, there are still places where all the tech in the world isn't necessarily going to help. Is it Chris Miller ** 06:52 exactly and interestingly, my mother in her teenage years, was involved with a fellow called Bernard O'Reilly, and he did a fantastic rescue of a plane crash survivors and and he he claimed that he saw a burnt tree in the distance. Well, I've stood on the Rift Valley where he claimed to see the burnt tree, and, my goodness, he's also it must have been better than mine, because it's a long way, but he was a great believer in God, and he believed that God led him to these people, and he saved them. And it's fascinating to see how many people, over the years, have done these amazing things. And Bernard was a very low key sort of fellow, never one to sort of see publicity, even though he got more than He probably wanted. And they've been television series and movies and, goodness knows, books, many books written about this amazing rescue. So I sort of grew up with these stories of these amazing rescues. And my father came from Tasmania, where his best friend David ended up mountain rescue. So I sort of was born into it. It was probably in my genes, and it just no escaping Michael Hingson ** 08:12 you came into it naturally, needless to say, so that just out of curiosity, you can answer or not. But where does all of this put you in terms of believing in God, Chris Miller ** 08:25 oh, well, there's probably been points in my life where I've been more of a believer than ever. Michael Hingson ** 08:33 Yeah. Well, there. There are a lot of things that happen that often times we we seem not to be able to explain, and we we chalk it up to God's providence. So I suppose you can take that as you will. I've talked about it before on unstoppable mindset, but one of my favorite stories of the World Trade Center on September 11 was a woman who normally got up at seven every morning. She got up, got dressed, went to the World Trade Center where she worked. I forget what floor she was on, but she was above where the planes would have hit, and did hit. But on this particular day, for some reason, she didn't set her alarm to go off at 7am she set it accidentally to go off at 7pm so she didn't get up in time, and she survived and wasn't in the World Trade Center at all. So what was that? You know, they're just so many stories like that, and it, it certainly is a reason to keep an open mind about things nevertheless, Chris Miller ** 09:39 well, and I've also worked with a lot of Aboriginal people and with the World Bank, with with other people that have, perhaps beliefs that are different to what we might consider more traditional beliefs in Western society. And it's interesting how their spirituality their belief system. Yeah. Has often guided them too soon. Michael Hingson ** 10:03 Well, there's, there's something to be said for that. Needless to say, well, so you, did you go to college? Or did you go out of whatever high school type things and then go into the police? Or what? Chris Miller ** 10:18 Um, yes, I joined the police from high school, I completed my high school graduation, as you call it in America, police academy, where in Brisbane, Oxley and then the Queensland Police Academy, and subsequent to that, I went to university part time while I was a police officer, and graduated and so on and so Michael Hingson ** 10:41 on. So you eventually did get a college degree. 10:45 True, okay, Michael Hingson ** 10:48 well, but you were also working, so that must have been pretty satisfying to do, Chris Miller ** 10:55 but, but it was tricky to especially when you're on shift work trying to going to excuse me, study and and hold on a more than full time job? Michael Hingson ** 11:09 Yeah, had to be a challenge. It was, Chris Miller ** 11:13 but it was worth it and, and I often think about my degree and the learnings I did psychology and sociology and then how it I often think a university degree isn't so much the content, it's it's the discipline and the and the analysis and research and all the skills that you Get as part of the the process. It's important. Michael Hingson ** 11:42 Yeah, I agree. I think that a good part of what you do in college is you learn all about analysis, you learn about research, you learn about some of these things which are not necessarily talked about a lot, but if you you do what you're supposed to do. Well those are, are certainly traits that you learn and things that you you develop in the way of tools that can help you once you graduate, Chris Miller ** 12:13 absolutely and continue to be valuable and and this was sort of reinforced in the years when I was post graduate at the University of Queensland, and was, was one of the representatives on the arts faculty board, where we spend a lot of time actually thinking about, you know, what is education? What are we trying to achieve here? Not just be a degree factory, but what are we actually trying to share with the students to make them better citizens and contribute in various ways. Michael Hingson ** 12:50 Yeah, I know that last year, I was inducted as an alumni member of the Honor Society, phi, beta, kappa, and I was also asked to deliver the keynote speech at the induction dinner for all of the the students and me who were inducted into phi, Beta Kappa last June. And one of the things that I talked about was something that I've held dear for a long time, ever since I was in college, a number of my professors in physics said to all of us, one of the things that you really need to do is to pay attention to details. It isn't enough to get the numeric mathematical answer correct. You have to do things like get the units correct. So for example, if you're talking about acceleration, you need to make sure that it comes out meters per second squared. It isn't just getting a number, but you've got to have the units and other things that that you deal with. You have to pay attention to the details. And frankly, that has always been something that has stuck with me. I don't, and I'm sure that it does with other people, but it's always been something that I held dear, and I talked about that because that was one of the most important things that I learned out of college, and it is one of the most important things that helped me survive on September 11, because it is all about paying attention to the details and really learning what you can about whatever you need to learn, and making sure that you you have all the information, and you get all the information that you can Chris Miller ** 14:34 absolutely and in the emergency space, it's it's learning from what's happened and right, even Though many of the emergencies that we deal with, sadly, people die or get badly injured or significant harm to their lives, lifestyle and economy and so on, I often think that the return for them is that we learn to do better next. Time that we capture the lessons and we take them from just lessons identified to lessons learned, where we make real, significant changes about how we do things. And you've spoken often about 911 and of course, in Australia, we've been more than passingly interested in what the hell happened there. Yeah, in terms of emergency management too, because, as I understand it, you had 20, 479, months of fire fighting in the tunnels. And of course, we've thought a lot about that. In Australia, we have multi story buildings in some of our major cities. What if some unpleasant people decided to bring some of them down? They would be on top of some of our important infrastructure, such as Metro tunnels and so on. Could we manage to do 20, 479, months of fire fighting, and how would that work? Do we have the resources? How could we deploy people to make that possible? So even when it isn't in your own country, you're learning from other people, from agencies, to prepare your country and your situation in a state of readiness. Should something unpleasant Michael Hingson ** 16:16 happen? I wonder, speaking of tunnels, that's just popped into my head. So I'll ask it. I wonder about, you know, we have this war in the Middle East, the Israeli Hamas war. What have we learned about or from all of the tunnels that Hamas has dug in in Gaza and so on? What? What does all that teach us regarding emergency preparedness and so on, or does it Chris Miller ** 16:46 presently teaches us a lot about military preparedness. And you know, your your enemy suddenly, suddenly popping up out of the out of the under underground to take you on, as they've been doing with the idea as I understand it, Michael Hingson ** 17:03 yeah. But also, Chris Miller ** 17:06 you know, simplistic solutions, like some people said, Well, why don't you just flood the tunnels and that'll deal with them. Except the small problem is, if you did that, you would actually make the land unlivable for many years because of salination. So it just raises the questions that there are no simple solutions to these challenging problems in defense and emergency management. And back to your point about detail, you need to think about all your options very carefully. And one of the things that I often do with senior people is beware of one track thinking. There is no one solution to any number of emergencies. You should be thinking as broadly as possible and bringing bringing in the pluses and minuses of each of those solutions before you make fairly drastic choices that could have long term consequences, you know, like the example of the possible flooding of the tunnel, sounds like a simple idea and has some appeal, but there's lots of downsides to Michael Hingson ** 18:10 much less, the fact that there might very well be people down there that you don't want to see, perishes, Chris Miller ** 18:20 yeah, return to their families. I'm sure they'd like that. And there may be other people, I understand that they've been running medical facilities and doing all sorts of clever things in the tunnel. And those people are not combatants. They're actually trying to help you, right? Michael Hingson ** 18:37 Yeah, so it is one of those things that really points out that no solutions are necessarily easy at all, and we need to think pretty carefully about what we do, because otherwise there could be a lot of serious problems. And you're right Chris Miller ** 18:55 exactly, and there's a lot of hard choices and often made hastily in emergency management, and this is one of the reasons why I've been a big defender of the recovery elements being involved in emergency management. You need to recovery people in the response activities too, because sometimes some of the choices you make in response might seem wonderful at the time, but are absolutely devastating in the recovery space, right? Michael Hingson ** 19:25 Do you find that when you're in an emergency situation that you are afraid, or are you not afraid? Or have you just learned to control fear, and I don't mean just in a in a negative way, but have you learned to control sphere so that you use it as a tool, as opposed to it just overwhelming you. Chris Miller ** 19:49 Yeah, sometimes the fee sort of kicks in afterwards, because often in the actual heat of the moment, you're so focused on on dealing with the problem. Problem that you really don't have time to be scared about it. Just have to deal with it and get on to next problem, because they're usually coming at you in a in a pretty tsunami like why? If it's a major incident, you've got a lot happening very quickly, and decisions need to be made quickly and often with less of the facts and you'd like to have at your fingertips to make some fairly life changing decisions for some people. But I would think what in quite tricky, Michael Hingson ** 20:33 yeah, but I would think what that means is that you learn to control fear and not let it overwhelm you, but you learn that, yeah, it's there, but you use it to aid you, and you use it to help move you to make the decisions as best you can, as opposed to not being able to make decisions because you're too fearful, Chris Miller ** 21:00 right? And decision paralysis can be a real issue. I remember undertaking an exercise some years back where a quite senior person called me into his office when it was over, was just tabletop, and he said, I'm not it. And I went. He said, I'm not really a crisis manager. I'm good in a business as usual situation where I have all the facts before me, and usually my staff have had weeks, months to prepare a detailed brief, provide me with options and recommendations I make a sensible decision, so I'm not really good on the fly. This is not me and and that's what we've been exercising. Was a senior team making decisions rather quickly, and he was mature enough person to realize that that wasn't really his skill set, Michael Hingson ** 21:55 his skill set, but he said, Chris Miller ** 21:59 he said, but I've got a solution. Oh, good, my head of property. Now, in many of the businesses I've worked with, the head of property, it HR, work, health and safety, security, all sorts of things go wrong in their day. You know, they can, they can come to the office and they think they're going to do, you know, this my to do list, and then all of a sudden, some new problem appears that they must deal with immediately. So they're often really good at dealing with whatever the hell today's crisis is. Now, it may not be enough to activate business continuity plan, but it's what I call elasticity of your business as usual. So you think you're going to be doing X, but you're doing x plus y, because something's happened, right? And you just reach out and deal with it. And those people do that almost on a daily basis, particularly if it's a large business. For instance, I worked with one business that had 155 locations in Australia? Well, chances are something will go wrong in one of those 155 locations in any given day. So the property manager will be really good at dealing, reaching out and dealing with whatever that problem is. So this, this senior colleague said, Look, you should make my property manager the chair of this group, and I will hand over delegations and be available, you know, for advice. But he should leave it because he's very good on the fly. He does that every day. He's very well trained in it by virtue of his business as usual, elasticity, smart move. And Michael Hingson ** 23:45 it worked out, Chris Miller ** 23:47 yes, yeah, we exercised subsequently. And it did work because he started off by explaining to his colleagues his position, that the head of property would step up to the plate and take over some more senior responsibilities during a significant emergency. Michael Hingson ** 24:06 Okay, so how long were you with the police, and what did you do after that? Chris Miller ** 24:17 With the police at nearly 17 years in Queensland, I had a period of operational work in traffic. I came from family of motorcycle and car racing type people, so yeah, it was a bit amusing that I should find my way there. And it actually worked out while I was studying too, because I had a bit of flexibility in terms of my shift rostery. And then when I started my masters, excuse me, my first masters, I sort of got too educated, so I had to be taken off operational policing and put the commissioner office. Hmm. Michael Hingson ** 25:01 And what did you do there the commissioner's office? Chris Miller ** 25:05 Yes. So I was much more involved in strategic planning and corporate planning and a whole lot of other moves which made the transition from policing actually quite easy, because I'd been much more involved in the corporate stuff rather than the operational stuff, and it was a hard transition. I remember when I first came out of operational policing into the commissioner's office. God, this is so dull. Michael Hingson ** 25:32 Yeah, sitting behind a desk. It's not the same, Chris Miller ** 25:37 not the same at all. But when I moved from policing into more traditional public service roles. I had the sort of requisite corporate skills because of those couple of years in the commission itself. Michael Hingson ** 25:51 So when you Well, what caused you to leave the police and where did you go? Chris Miller ** 25:59 Well, interestingly, when I joined, I was planning to leave. I sort of had three goals. One was get a degree leave at 30 some other thing, I left at 32 and I was head hunted to become the first female Workplace Health and Safety Inspector in Queensland, and at the time, my first and now late husband was very unwell, and I was working enormous hours, and I was offered a job with shorter hours and more money and a great opportunity. So I took it, Michael Hingson ** 26:36 which gave you a little bit more time with family and him, exactly. So that was, was that in an emergency management related field, Chris Miller ** 26:48 workplace health and safety, it can be emergencies, yeah? Well, hopefully not, yeah, because in the Workplace Health and Safety space, we would like people to prepare so there aren't emergency right? Well, from time to time, there are and and so I came in, what happened was we had a new act in Queensland, New Work, Health and Safety Act prior to the new Act, the police, fire and other emergency service personnel were statutory excluded from work health and safety provisions under the law in Queensland, the logic being their job was too dangerous. How on earth could you make it safe? And then we had a new government came in that wanted to include police and emergency services somehow or other. And I sort of became, by default, the Work Health and Safety Advisor for the Queensland Police at the time. There was no such position then, but somebody had to do it, and I was in the commissioner's office and showed a bit of interest that you can do that. Michael Hingson ** 28:01 It's in the training, Chris Miller ** 28:03 hmm, and, and I remember a particularly pivotal meeting where I had to be face the Deputy Commissioner about whether police would be in or out of that legislation, because they had to advise the government whether it's actually possible to to include police. Michael Hingson ** 28:28 So what did you advise? Chris Miller ** 28:31 Well, I gave him the pluses and minuses because whatever we decided it was going to be expensive, yeah, if we said no, politically, it was bad news, because we had a government that wanted us to say yes, and if we said yes, it was going to cost a lot of money make it happen. Michael Hingson ** 28:49 What finally happened? Yes one, yes one, well, yeah, the government got its way. Do you think that made sense to do that was Yes, right. Chris Miller ** 29:03 It always was. It always was right, because it was just nonsense that Michael Hingson ** 29:11 police aren't included Chris Miller ** 29:14 to exclude, because not every function of policing is naturally hazardous, some of it is quite right going forward and can be made safe, right, and even the more hazardous functions, such as dealing with armed offenders, it can be made safer. There are ways of protecting your police or increasing their bulletproof attire and various other pieces of training and procedures soon even possible. Michael Hingson ** 29:51 But also part of that is that by training police and bringing them into it, you make them more. Which also has to be a positive in the whole process, Chris Miller ** 30:05 absolutely, and I did quite a lot of work with our some people used to call them the black pajamas. They were our top of the range people that would deal with the most unpleasant customers. And they would train with our military in Australia, our counter terrorism people are trained with the military. The police and military train together because that expands our force capability. If something really disagreeable happens, so Michael Hingson ** 30:42 it's got to start somewhere. So when, so all this wasn't necessarily directly related to emergency management, although you did a lot to prepare. When did you actually go into emergency management as a field? Chris Miller ** 31:01 Oh, well. So I was involved in response when I was talking about rescue, search and rescue, and then increasingly, I became involved in exercising and planning, writing, procedures, training, all that, getting ready stuff, and then a lot more work in terms of debriefing, so observing the crisis centers and seeing if there could be some fine tuning even during the event, but also debriefing. So what did we actually learn? What do we do? Well, what might be do better next time? Well, there's some insights that the people that were most involved might have picked up as a result of this latest incident, whatever that might have been. Michael Hingson ** 31:58 And so when you so where did you end up, where you actually were formally in the emergency management field? Chris Miller ** 32:07 Well, emergency management is quite a broad field. Yeah, it's preparedness right through to response and recovery and everything in between. And so I've had involvement in all of that over the years. So from preparing with training and exercising right through to it's happening. You're hanging off the helicopter skids and so on. Michael Hingson ** 32:34 So did you do this? Working Chris Miller ** 32:36 it come back from you with a bit of a call. Oh, sorry. When through to response and recovery. You know, how are we going to respond? What are our options? What are our assets through to recovery, which is usually a long tail. So for instance, if it's a flood of fire or zone, it'll take a very long time to recover. You know, 911 you didn't rebuild towers and and rebuild that area quickly. It took years to put things back together again. Yeah, Michael Hingson ** 33:11 the only thing about it is One can only hope that was we put things back together, and as we move forward, we also remember the lessons that we should learn from what happened in the past, absolutely, and I'm not sure that that always happens Chris Miller ** 33:31 true, and that's why I often get a bit annoyed when I hear particularly politicians talk about lessons learned very hastily after The event. You know they say we will learn the lessons from this or that. No, don't you think? Because for those of us involved in the debriefing and lessons management space, we know that that you have observations, insights, lessons identified, but they're not learned, usually, until some considerable period thereafter when you make the necessary changes to training procedures, whatever it might be, so that those those learnings are embedded in the way forward. Michael Hingson ** 34:18 Yeah, and not everybody learns the lessons who should learn the lessons, and they don't always listen to the people who really do understand. But you can only do what you can do as well. Well, Chris Miller ** 34:34 we're trying to structure more of that with lessons management so that it's a lot less hit and miss. I mean, when I first came into emergency management, it was much more, much more, a sort of learning on the job, sometimes learning bad habits from people, and then gradually, hopefully and. Setting aside the bad habits and getting into the good habits. Now you can do a masters and PhDs in disaster management, thank goodness, so that we become much more sophisticated in terms of our evidence base and our research and our understanding. And as I said, this crossover so we learned a lot from what happened with 911 that might be applicable here in Australia, should something unpleasant in their larger cities happen too? So we learn from each other. It isn't a static environment, it's very much a fluid environment, and one that's moving forward. I'm happy to report. Michael Hingson ** 35:40 Well, that's important that it moves forward and that we learn from what has happened now, of course, we have all sorts of things going on over here with air traffic controllers and losing communications and all sorts of other things that once again, causes people to need to learn how to very quickly react and make strong decisions and not panic with what's going on. I heard on the news this morning about somebody who saw two aircraft that were about to collide, and he was able to get them to divert so that they didn't hit each other, but radar hadn't detected it. So, you know, they're just the people are very resilient when they when they learn and understand what they need to do. Chris Miller ** 36:34 And I've had the honor of working with air traffic controllers and doing some exercises with them. They're actually amazing people for a number of reasons. One is the stress levels of their job is just beyond belief. But two is they actually have to think in 3d so they've got their radar screens, which are 2d and they actually have to think in 3d which is a really rare and amazing skill. It's like a great sculptor. Yeah, in Europe, I've seen some wonderful sculpture, they actually have to think in 3d in terms of the positioning of their aircraft and how to deal with them. It's a it's a great set of skills, so never to be underestimated. And of course, it raises the question of aging infrastructure and an aging workforce too, something that in a lot of countries, yours and mine, it seems that we've been quite neglectful about legacy systems that we have not upgraded, and about the aging workforce that we have not invested enough effort in terms of bringing new people into the system so that, as our our long time warriors want to retire, and they're entitled to that can leave and Knowing that there will be more useful replacements. Michael Hingson ** 38:04 I flew last week, and actually for one of my flights, sat next to an air traffic controller who was going to a meeting, which was fascinating. And same point was made that a lot of the infrastructure is anywhere from 25 to 50 years old, and it shouldn't be. It's so amazing that I would, I guess I would say our politicians, even though they've been warned so many times, won't really deal with upgrading the equipment. And I think enough is starting to happen. Maybe they will have to do it because too much is failing, but we'll see and to Chris Miller ** 38:42 worry when people are doing things that are so important hastily. And interestingly, when I was exercising Sydney air traffic controllers, I usually got a glimpse of a new high tech solution that they were in the process of testing, which was going to put more cameras and more capability around the airfield than they'd ever had before, even though they're sitting in an $80 million tower that would be built for them with Australian tax dollars, but trying to get the system even more sophisticated, more responsive, because the flight levels coming in and out of Sydney continue to grow. 90% of Australians air traffic goes in and out of Sydney at some point in the day, yeah. So they're very busy there, and how can we provide systems that will support the capacity to do better for us and continue to maintain our sales flows? Michael Hingson ** 39:50 So we met kind of through the whole issue of the business continuity Institute conference last year. What's the difference between emergency. Management and business continuity management Chris Miller ** 40:03 interesting when I came out of emergency management, so things like the Bali bombings, the Indian Ocean tsunami and so on and so on. A deputy in the Department of Social Security where I used to work, said, oh, we need a business continuity manager. And I said, What's that? Yeah, excuse me, Hey, what's that? Well, I quickly learned it's basically a matter of scale. So I used to be in the business in emergencies, of focusing on the country, united, counter terrorism, all the significant parts of the country, blood, fire and so on, to one business at a time. So the basics of business, of emergency management, come across very neatly to business continuity. You're still preparing and responding and recovering, just on a smaller scale, Michael Hingson ** 41:08 because you're dealing with a particular business at a time true, whereas emergency management is really dealing with it across the board. Chris Miller ** 41:19 We can be the whole country, yeah, depending on what it is that you do in the emergency management space or a significant part of the country, Michael Hingson ** 41:29 when did you kind of transition from emergency management and emergency preparedness on a on a larger scale to the whole arena of business continuity? Chris Miller ** 41:40 Well, I still keep a foot in both camps. Actually, I keep, I keep boomeranging between them. It depends on what my clients want. Since I'm a consultant now, I move between both spaces. Michael Hingson ** 41:57 When did you decide to be a consultant as opposed to working for our particular organization Chris Miller ** 42:04 or the I was a bit burnt out, so I was happy to take a voluntary redundancy from the government and in my consultancy practice Michael Hingson ** 42:12 from there, when did that start? Chris Miller ** 42:16 October of 10. Michael Hingson ** 42:18 October of 2010, yep. Okay, so you've been doing it for almost 15 years, 14 and a half years. Do you like consulting? Chris Miller ** 42:29 Yeah, I do, because I get to work program people who actually want to have me on board. Sometimes when you work as a public servant in these faces. Yeah, you're not seen as an asset. You're a bit of an annoyance. When people are paying you as a consultant, they actually want you to be there, Michael Hingson ** 42:55 yeah? Which? Which counts for something, because then you know that you're, you're going to be more valued, or at least that's the hope that you'll be more valued, because they really wanted to bring you in. They recognize what you what you brought to the table as it were. Chris Miller ** 43:12 Yes, um, no, that's not to say that they always take your recommendations. Yeah. And I would learn to just, you know, provide my report and see what happens. Michael Hingson ** 43:24 So was it an easy transition to go into the whole arena of business continuity, and then, better yet, was it an easy I gather it was probably an easy transition to go off and become a consultant rather than working as you had been before? Chris Miller ** 43:39 Well, the hours are shorter and the pain is better. Michael Hingson ** 43:41 There you are. That helps. Chris Miller ** 43:48 Tell me if you would a lot more flexibility and control over my life that I didn't have when I was a full time public servant. Michael Hingson ** 43:55 Yeah, yeah. And that that, of course, counts for a lot, and you get to exercise more of your entrepreneurial spirit, yes, but Chris Miller ** 44:09 I think one of the things is I've often seen myself as very expensive public asset. The Australian taxpayer has missed a lot of time and effort in my training over very many years. Now they're starting to see some of the return on that investment Michael Hingson ** 44:25 Well, and that's part of it. And the reality is, you've learned a lot that you're able to put to you, so you bring a lot of expertise to what you do, which also helps explain why you feel that it's important to earn a decent salary and or a decent consulting fee. And if you don't and people want to just talk you down and not pay you very much, that has its own set of problems, because then you wonder how much they really value what you what you bring. Chris Miller ** 44:55 Yes. And so now i. Through the World Bank and my international consultancy work, I'm sharing some of those experiences internationally as well. Michael Hingson ** 45:11 So you mentioned the World Bank, who are some of your clients, the people that you've worked with, the Chris Miller ** 45:18 World Bank doesn't like you talking too much about what you do? Michael Hingson ** 45:20 Yeah, that's, I was wondering more, what are some of the organizations you worked with, as opposed to giving away secrets of what you Chris Miller ** 45:31 do? Well, for the wellbeing club, basically worked in the health sector in Africa and in APAC, okay, and that's involved working with Ministries of Health, you know, trying to get them in a better state of preparing this, get their plans and better shape, get them exercising those plans and all that kind of important stuff, stuff that we kind of take for granted in Our countries, in yours well, with FEMA, although, what's left of FEMA now? Yeah, but also in my own country, you know, we're planning and exercising and lessons management and all these things are just considered, you know, normal operations when you're talking to low and middle income countries. And no, that isn't normal operations. It's something that is still learning, and you have the honor to work with them and bring them into that sort of global fold about how these things are done. Michael Hingson ** 46:35 Well, you worked in some pretty far away and and relatively poor countries and so on. I assume that was a little bit different than working in what some people might call the more developed countries. You probably had to do more educating and more awareness raising, also, Chris Miller ** 46:55 yes and no. The African country I worked in a lot of these people had studied at Harvard and some of your better universities. But what I noticed was, as brilliant as those people were, and as well trained and educated, there weren't enough of them. And that was one of the real problems, is, is trying to expand the workforce with the necessary skills in emergency management or whatever else you might be trying to do pandemic preparedness or something. Don't have enough people on the ground in those countries that have the necessary skills and experience. Michael Hingson ** 47:44 Were you able to help change that? Chris Miller ** 47:48 Yeah, we set up some training programs, and hopefully some of those continue beyond our time with them. Michael Hingson ** 47:58 So again, it is some awareness raising and getting people to buy into the concepts, which some will and some won't. I remember while at the Business Continuity Institute, one of the people said the thing about the people who attend the conference is they're the what if people, and they're always tasked with, well, what if this happens? What if that happens? But nobody listens to them until there's really an emergency, and then, of course, they're in high demand. Which, which I can understand. Chris Miller ** 48:33 That's why you want exercises, because it raises awareness so that, so that the what if, the business continuity people are thinking that emergency managers are a bit more front of mind for some of the senior people, it's less of a surprise when something unpleasant happens. Yeah. Michael Hingson ** 48:56 Well, how is the whole concept and the whole structure or theory of emergency management, changed. You've been involved in this a long time. So how has it evolved and changed over the years? Chris Miller ** 49:10 Much more education, formal education, not learning on the job, actually going to university and learning properly, but much more evidence based, much more structured lessons management, much more technology. There's so many changes, at least to be very long. Michael Hingson ** 49:31 Does AI come into play in emergency management? Yet, Chris Miller ** 49:37 I think it's coming in. More and more we're using it for prediction of fire behavior and all sorts of things now, Michael Hingson ** 49:47 yeah, and that, and that makes sense, that we're, we're starting to see where the whole technology and the whole ability to monitor so many things. Can tell us there's a fire starting or something is happening a lot more quickly than we used to be able to do it. I'm not sure that we're there yet with earthquakes, but even with earthquakes, we're getting warnings a little bit more quickly than we used to. We had an earthquake here in Southern California a couple of weeks ago, and I forget exactly, but it was a number of seconds that people had some decent warnings. So by the time it was analyzed and determined that there was going to be an earthquake, there was still time to issue a warning that alerted people, because she still had to react pretty quickly if you wanted to take advantage of it. But I think that we're only going to see more and more technological changes that will help the process be better, Chris Miller ** 50:55 absolutely. And one of the big problems that we're having is a lot of our previous sort of fire mapping, fire behavior, flood mapping is out of date very quickly, because of development and climate change and all sorts of factors, previous behaviors are not actually a very good model, but an AI permits us to do things faster. Michael Hingson ** 51:24 Yeah, we're going to have to just continue, certainly to encourage it. And again, it's one of those areas where the reality is all of the skills that we and tools that we can bring to the to the process are absolutely appropriate to do, because otherwise we just either take a step backward or we don't progress at all Chris Miller ** 51:49 well. And to give you another example, um, Life Savers, New South Wales lifesavers. Here, I run the largest grain fleet in the country now for a long time, life saving used to be sort of volunteers, and in pretty old tech, not anymore, oh boy. And they're even looking at things like deploying life saving devices off their drones as they get bigger and smarter and heavier lifting to be able to drop things to people in distress. We're using it for shark netting, whereas we used to take a boat out and check the shark nets, now we can send the drones out, and then if you need to send the boat out, you're not wasting a lot of money chugging up and down in your boat. So there's all sorts of savings and adjustments in this space, in technology with AI and all sorts of other fancy devices like drones, Michael Hingson ** 52:54 how about emergency management and so on, in terms of dealing with different kinds of people, like people with disabilities, people who are blind or deaf or hard of hearing, maybe heavy people, people who are in the autism spectrum and so on has emerged. Have emergency managers gotten better at dealing with different kinds of disabilities? How much real awareness raising and understanding has gone into all of that Chris Miller ** 53:26 well. Towards the end of last year, there was a big package of work done by EMA Emergency Management Australia, being conducted in conjunction with AD the Australian Institute of disaster resiliency, and that's in the disability space and the whole lot of that's rolling out in workshops all over the country to try and do even better. Yes, it's still a weakness, I would have to agree, and we still need to do a whole lot better in that whole space of some of those vulnerable groups that you mentioned, and hopefully some of this important initiative that's sponsored by the government and will help raise awareness and improve response activities in the future. Michael Hingson ** 54:15 I would also point out, and it's, of course, all about training to a degree, because, you know, people say, well, blind people can't do this, for example, or they can't do that. And the reality is, blind people can, if they're trained, if they gain self confidence, if they're given and put it in an environment where they're able to be given confidence to do things. The reality is, blindness isn't the challenge that most sighted people would believe it to be, but at the same time, I think that one of the biggest things, and I saw it on September 11, one of the biggest things, is information, or lack of information. I asked several times what was going on, and no one who clearly had to know. Who would say what was occurring. And I understand some of that because they they didn't know whether I would just panic because they said airplanes had deliberately been crashed into the towers or not. But also, I know that there was also a part of it, which was, when you're blind, you can't deal with any of that. We're not going to tell you, we don't have time to tell you. Information, to me, is the most important thing that you can provide, but I but I do appreciate there. There are two sides to it, but it is also important to recognize that, with a lot of people who happen to have different kinds of disabilities, providing information may very well be an enhancement to their circumstances, because they can make decisions and do things that they might not otherwise have been able to do. Well, Chris Miller ** 55:50 it was certainly the case for you, because you had information and you had preparedness before 911 right? You were able to respond in more effective ways because you knew what was what. And we certainly saw that in covid, for instance, even things like translating information into different languages. In Australia, we have people from, I think the last census, 170 countries, they don't all speak English as their first language. And having worked with Aboriginal people for eight years, quite specifically, one of my dear friends, English was her sixth language. Michael Hingson ** 56:32 But at the same time, Chris Miller ** 56:33 go ahead, yeah, and yet we keep putting information out in all that well, no, we need to do much better in the language phase, in the preparedness space of people with all sorts of challenges. We need to reach out to those people so that as you were prepared for 911 and you knew where the fire escapes were, and this and that really paid benefits on the day that we've done that, that we've taken reasonable steps to prepare everyone in the community, not just the English speakers or the this or that, right? All people get the chance to understand their situation and prepare apparently, Michael Hingson ** 57:22 I know that if I had had more information about what had occurred, I may very well have decided to travel a different way to leave or after leaving the tower and the building. I might have gone a different way, rather than essentially walking very much toward tower two and being very close to it when it collapsed. But I didn't have that information because they wouldn't provide that. So not helpful. Yeah, so things, things do happen. So I'm sure that along the way you've had funny experiences in terms of dealing with emergencies and emergency management. What's the funniest kind of thing that you ever ran into? I'll Chris Miller ** 58:08 come back to the old packers, but just quickly, that whole crisis communication space is also a big development in emergency management. Yeah, a long time we kind of kept the information to ourselves, but we realize that knowledge is power. We need to get it out there to people. So we do a lot more with alerts on the phones and all sorts of clever things now, right? Funny things? Well, there's so many of those, which one probably most recently is the dreaded alpacas where I live now, as you see, well, as some people who might see the video of this, I live by the beach, which is pretty common for a lot of Australians. Anyway, we have had fires up in in a nice valley called kangaroo Valley. Then a lot of people that live there are sort of small farmlets. There are some dairy farms and people that are more scale farmers, but other people just have a small plot, excuse me, maybe a couple of horses or something or other. And and then when we had fires up there a few years back, we set up emergency evacuation centers for them, and we set them up for dogs and cats and small animals, and we had facility for horses at the nearby race grounds and so on. But we weren't expecting our hackers and alpacas are actually quite big, and they spit and do other things quite under manage. So I remember we rang up the race course manager and we said, we've got alpacas. What you got? What I. I said, Well, they're sort of about the size of a horse. He said, Yes, yes, but we know what to do with horses. We know what the hell to do without Yes. Anyway, eventually we moved the alpacas to horse stables and kept them away from the horses because we weren't sure how to do and interact. Yeah. And the owner of these alpacas was so attached to her animals that she she insisted on sleeping in her Carney her alpacas. And some people are very attached to their animals, even if they're a little on the large side. Yeah. Michael Hingson ** 1:00:37 Well, I know during the fires that we had here in Southern California back in January, there were a number of people who had horses and were very concerned about evacuating them, and, of course, other animals as well. But the horses especially were were dealt with, and they had emergency well, they had places to take them if they could get the horses out. I don't know whether we lost horses or how many we lost during all the big fires, but yeah, Chris Miller ** 1:01:10 I'm serious far as new Canberra, which is my city of residence for many years, and what happened? I decision. What happened was, quite often, the men were all fighting the fires, and the women were left with with smoke affected horses. Oh, and they were trying to get them onto the horse flight. Now, as we quickly discovered, horses are pretty smart, and they're not keen on being near fires. They don't want to be there, right? So they become quite a challenge to me. And to put a horse float onto your vehicle is no easy thing when you've never done it before and you're trying to do it in a crisis. So when all that was over, one of the lessons that we did learn was we arranged to have a sort of open day at the near, nearby race course. We've actually taught people to put the trailer on the back of the vehicle, to deal with a fractious horse, to sort of cover its face or protect it from the smoke and do all sorts of helpful things. So sometimes, when we get it wrong, we do learn and make some important improvements like it. Michael Hingson ** 1:02:32 What's the kind of most important advice you would give to somebody who's new in emergency management or interested in going into the field Chris Miller ** 1:02:42 and sign up for a good course, do a bachelor or master's degree in emergency management, because not only will you learn from your instructors, you'll learn from your colleagues, and this is a networking business, Michael Hingson ** 1:02:56 yeah. Well, I want to Oh, have you? I haven't asked you. Have you written any books? No, you haven't okay? Because if you had, I'd ask you to send me book covers so that we could put them in the show notes. Well, there's something for you to look at in the near future. You could learn to be an author and add that to your skill repertoire. I want to thank you for being Yeah. Well, there is always that right, too many emergencies to manage. Well, Chris, I want to thank you for being here, and I want to thank all of you for listening and being with us today. I hope that this has been helpful and interesting and educational. I found it so I'd love to hear your thoughts, and I'm sure Chris would as well. Chris, how can people maybe reach out to you if they'd like to do. So, Chris Miller ** 1:03:42 yeah, sure. LinkedIn is a good way to find me, and I've given you all those details. So Michael Hingson ** 1:03:49 go ahead and say your LinkedIn name anyway. Chris Miller ** 1:03:53 Good question. Yeah, it's before cross. This is my business Michael Hingson ** 1:03:58 name before being the number four crisis. That's it. Chris Miller ** 1:04:03 My LinkedIn name is, Michael Hingson ** 1:04:08 says before Chris Miller ** 1:04:09 process, yeah, and your email is going to be full process on LinkedIn. Michael Hingson ** 1:04:16 Chris Miller at before before crisis, and email is number four process. And in email, it's before, no, it's, it's Chris Miller, before crisis, again, isn't Chris Miller ** 1:04:30 it? It's Chris at default process, Chris at before crisis.com.au, Michael Hingson ** 1:04:35 yeah, okay, memorizing the Chris Miller ** 1:04:41 reason why it's led to be number four crisis right is I like to see my clients before the crisis, right, and I know they'll be more motivated after the crisis. Michael Hingson ** 1:04:53 Well, I hope that you'll reach out to Chris and find her on LinkedIn, and all the information is in the show notes. She is right. But. Always like to get people to say it, if they can. I'd love to hear from you. Feel free to email me at Michael H I M, I C H, A, E, L, H i at accessibe, A, C, C, E, S, S i b, e.com, or go to our podcast page, w, w, w, dot Michael hingson, that's m, I C, H, A, E, L, H, I N, G, s o n.com/podcast, podcast singular that is, wherever you're listening or watching, please give us a five star rating. We really value your ratings and your reviews and input. We appreciate it, and for all of you and Chris you as well, if you know of anyone who ought to be a guest, or you think should be a guest on unstoppable mindset, we're always looking for more people to talk with and have conversations with, so please introduce us. We're always excited to get that kind of thing from you as well. So once again, Chris, I just want to thank you for being here. This has been fun today. Chris Miller ** 1:05:54 Thank you, Michael. It was fun to meet Michael Hingson ** 1:06:02 You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael hingson.com slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael hingson.com. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael hingson.com forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit www.accessibe.com . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.
Kyle Diamantas, J.D. is the Deputy Commissioner for Human Foods at the U.S. Food and Drug Administration's (FDA's) Human Foods Program (HFP), where he oversees all FDA nutrition and food safety activities. As FDA's top food executive, Mr. Diamantas sets the strategic direction and operations for food policy in the U.S., while serving as a critical liaison between FDA, the U.S. Department of Health and Human Services (HHS), and the White House. He also represents the agency on food activities and matters in dealings with foreign governments and international organizations. Mr. Diamantas has extensive experience working with various federal and state agencies and policy-makers, scientific organizations, consumer advocacy groups, and industry stakeholders. He has wide-ranging experience on matters spanning regulatory, compliance, investigative, enforcement, rulemaking, and legislation. He holds a J.D. from the University of Florida Levin College of Law and a bachelor's degree in pre-law political science from the University of Central Florida. Conrad Choiniere, Ph.D. is the Director of the Office of Microbiological Food Safety (OMFS) at FDA's HFP. OMFS uses a risk management approach to evaluate and determine priorities that will help reduce the burden of pathogen-related foodborne illness in foods regulated by FDA, leads the development of risk-based policies, provides regulatory oversight, and recommends research priorities related to microbiological food safety. Dr. Choiniere joined FDA in 2003. He has a Ph.D. in Agricultural and Resource Economics from the University of Maryland and a B.S. degree in Chemical Engineering from Johns Hopkins University. In this episode of Food Safety Matters, we speak with Mr. Diamantas and Dr. Choiniere [3:09] about: Mr. Diamantas' background and his responsibilities as Deputy Commissioner for Human Foods, a role that he assumed in February The evolution of Mr. Choiniere's role at FDA since the structural reorganization that led to the creation of the new HFP, and how the OMFS within the HFP works to ensure food safety and protect public health Key issues to be addressed at HFP and potential changes to the program projected for the next 2–3 years Ways in which food safety culture influences the function and operation of the HFP How the HFP contributes to the broader goals of the “Make America Healthy Again” (MAHA) initiative led by HHS Secretary Robert F. Kennedy Jr. Ongoing efforts to collaborate with industry to improve produce safety, and how a food safety culture mindset might affect the way FDA and industry approach produce safety. Resources Reagan-Udall Foundation's ‘Roadmap to Produce Safety' Encourages Private Sector-Led Collaboration We Want to Hear from You! Please send us your questions and suggestions to podcast@food-safety.com
A tragedy that rocked Melbourne in the late 80s, and one that left the nation questioning its own attitude towards guns and violence. Former Commissioner of Victoria Police Kel Glare was just a few months away from getting the top job when an armed gunman killed seven and injured 19 people in Melbourne's inner North. It's a case that stood out to Kel for its violence and senselessness, and one that shook him him despite him being as experienced as he was. Hear about that case, and others as Kel sat down with host Brent Sanders in this episode of Crime Insiders | Rewind This content contains references to mens violence against women and child sexual abuse. Help is always available, dial 1800 RESPECT on 1800 737 732. If this content affected you, the number for Life Line is 13 11 14. See omnystudio.com/listener for privacy information.
Guest: Dr Johnston Makhubu | Deputy Commissioner of SARS Africa Melane speaks to Dr. Johnston Makhubu, Deputy Commissioner of SARS, following warnings that SA may run out of jet fuel Early Breakfast with Africa Melane is 702’s and CapeTalk’s early morning talk show. Experienced broadcaster Africa Melane brings you the early morning news, sports, business, and interviews politicians and analysts to help make sense of the world. He also enjoys chatting to guests in the lifestyle sphere and the Arts. All the interviews are podcasted for you to catch-up and listen.Thank you for listening to this podcast from Early Breakfast with Africa Melane For more about the show click https://buff.ly/XHry7eQ and find all the catch-up podcasts here https://buff.ly/XJ10LBUListen live on weekdays between 04:00 and 06:00 (SA Time) to the Early Breakfast with Africa Melane broadcast on 702 https://buff.ly/gk3y0Kj and CapeTalk https://buff.ly/NnFM3NSubscribe to the 702 and CapeTalk daily and weekly newsletters https://buff.ly/v5mfetcFollow us on social media:702 on Facebook: https://www.facebook.com/TalkRadio702702 on TikTok: https://www.tiktok.com/@talkradio702702 on Instagram: https://www.instagram.com/talkradio702/702 on X: https://x.com/Radio702702 on YouTube: https://www.youtube.com/@radio702 CapeTalk on Facebook: https://www.facebook.com/CapeTalkCapeTalk on TikTok: https://www.tiktok.com/@capetalkCapeTalk on Instagram: https://www.instagram.com/CapeTalk on X: https://x.com/CapeTalkCapeTalk on YouTube: https://www.youtube.com/@CapeTalk56See omnystudio.com/listener for privacy information.
This week, we are very pleased to be joined by former Deputy Commissioner of the RCMP, Curt Allen. He discusses the policing review recently released by the NS government, as well as his experiences with the upper levels of RCMP management. Before Dep. Comm. Allen joins the show, Paul and Adam discuss the recent Junior hockey player sexual assault trial verdict and the fallout from it, as well as important recent decisions from the Supreme Court of Canada dealing with adult sentencing for youth, as well as fitness to stand trial issues. Also covered, the Lyle Howe appeal, where the NS Court of Appeal critiques the Ruck Report on racism in the NS bar society, where the Report compared Mr. Howe to Donald Marshall Jr.
Be sure and join us with our special guest, 33 year FDNY veteran, Assistant Chief Robert Boyce. Chief has had a great career and worked in some great companies. He has also responded to a few good notable jobs!! Chief actually started out in the NYPD before making the move to FDNY. During his time with FDNY he served in some specialty areas including, Bureau of Communications, the Bureau of personnel, and went to Police HQ as a Liaison to PD and then to the Office of Emergency Management as the Deputy Commissioner of Homeland Security. Chief has some great stories for us. - January 1982 - NYPD - June 1983 - FDNY - July 1983 - assigned to E230 - September 1986 - 102 Truck - June 1990 - promoted to Lt. - December 1990 - 12 - Truck - December 1995 - promoted to Captain - January 2000 assigned to 111 Truck - September 2001 promoted to BC - 2007 promoted to DC - July 2009 promoted to DAC - May 2012 promoted to AC - March 2018 retired Going to be another great show. We will get the whole skinny. You don't want to miss this one. Join us at the kitchen table on the BEST FIREFIGHTER PODCAST ON THE INTERNET! You can also Listen to our podcast ...we are on all the players #lovethisjob #GiveBackMoreThanYouTake #Oldschool #Tradition #volunteerfirefighters #FDNY #nationalfallenfirefightersfoundationBecome a supporter of this podcast: https://www.spreaker.com/podcast/gettin-salty-experience-firefighter-podcast--4218265/support.
A Clare member of the Association of Garda Sergeants and Inspectors' National Executive Committee insists the new Garda Commissioner must bring "stabilisation" to the force. Dublin native Justin Kelly has been appointed as successor to Drew Harris following a decision by Cabinet. The former Deputy Commissioner for Security, Strategy and Governance has been a Garda for over 30 years and previously served as Assistant Commissioner with responsibility for Serious and Organised Crime. Ennis-based Detective Sergeant Brian Howard believes the new appointee has a job of work to do to restore confidence in management among Clare members.
Thezi Mabuza, outgoing Deputy Commissioner of the National Consumer Commission spoke to Clarence about her time at the NCC. Views and News with Clarence Ford is the mid-morning show on CapeTalk. This 3-hour long programme shares and reflects a broad array of perspectives. It is inspirational, passionate and positive. Host Clarence Ford’s gentle curiosity and dapper demeanour leave listeners feeling motivated and empowered. Known for his love of jazz and golf, Clarrie covers a range of themes including relationships, heritage and philosophy. Popular segments include Barbs’ Wire at 9:30am (Mon-Thurs) and The Naked Scientist at 9:30 on Fridays. Thank you for listening to a podcast from Views & News with Clarence Ford Listen live on Primedia+ weekdays between 09:00 and 12:00 (SA Time) to Views and News with Clarence Ford broadcast on CapeTalk https://buff.ly/NnFM3Nk For more from the show go to https://buff.ly/erjiQj2 or find all the catch-up podcasts here https://buff.ly/BdpaXRn Subscribe to the CapeTalk Daily and Weekly Newsletters https://buff.ly/sbvVZD5 Follow us on social media: CapeTalk on Facebook: https://www.facebook.com/CapeTalk CapeTalk on TikTok: https://www.tiktok.com/@capetalk CapeTalk on Instagram: https://www.instagram.com/ CapeTalk on X: https://x.com/CapeTalk CapeTalk on YouTube: https://www.youtube.com/@CapeTalk567 See omnystudio.com/listener for privacy information.
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Nola Joyce is a highly accomplished civilian policing professional who has served in leadership roles with the police departments of Chicago, Washington D.C., and Philadelphia where she held the rank of Deputy Commissioner. She is now a Partner and Principal Consultant for 21CP Solutions. In Chicago she helped implement the famous CAPS community policing program, and then in Philadelphia, she was instrumental in designing and evaluating key policing initiatives, such as the Philadelphia Foot Patrol Experiment and Philadelphia Policing Tactics Experiment. Her chat with host Jerry Ratcliffe discusses the role of civilian staff in policing, their mentorship and development, and the support they bring to police leaders. She emphasized the importance of balancing innovative ideas with relevance and acceptance from frontline officers.
Fears for safety in our prisons may be pushing more inmates to seek out segregation. The number of voluntary segregations surged 66-percent from almost 7,300 in 2018 - to more than 12 thousand in 2023. Corrections Deputy Commissioner Neil Beales says it's largely driven by the perception of gangs and their activity. He says our prison population is also growing - which affects people's perception of safety and the prison's ability to manage people. LISTEN ABOVESee omnystudio.com/listener for privacy information.
In this episode of the Williston Works Podcast, host Anna Nelson sits down with Katie Ralston Howe, Deputy Commissioner of the North Dakota Department of Commerce, to discuss the innovative programs and partnerships that are reshaping North Dakota's workforce.They cover public-private collaborations, efforts to retain talent, and how workforce development is being reimagined across the state.Learn about the challenges facing North Dakota's labor force and the bold strategies being used to close the talent gap.Learn more about North Dakota Workforce Development:https://www.commerce.nd.gov/workforceLearn more about Williston Economic Development:https://www.willistondevelopment.com
NYPD Chief of Department John Chell & NYPD Deputy Commissioner of Operations Kaz Daughtry run a tag-team operation live in-studio with Sid, to discuss the crime issues in Central Park and the deployment of drones as one of the solutions, shifting to a discussion about the sanctuary city policies and their consequences, highlighting cases of violent crimes committed by migrants who had been previously apprehended and released. The NYPD brass also emphasizes the importance of cooperation between local authorities and federal agencies in tackling public safety threats, touching on the achievements of the NYPD and the current administration's efforts in improving the city's safety, despite public skepticism. Learn more about your ad choices. Visit megaphone.fm/adchoices
We welcome Chris Perry, ACHA Communications Manager and Deputy Commissioner for Men's Division 1! Join Scott and Steven on ITHSWpodcasts.Podbean.com, or wherever you get your favorite podcast! For more, click like and subscribe and go to ITHSWpodcasts.Podbean.com
Rudolph Carmenaty, the Deputy Commissioner for the Nassau County Department of Social Services, describes how Builder William J. Levitt was able to conceive, build, and sell thousands of homes in Levittown, while minimizing legal and regulatory problems. He also discusses the discriminatory nature of the restrictive covenants contained in the original Levitt home deeds.
Dylan Mosier, Deputy Commissioner of Buildings for the St Louis Building Division, joins Chris and Amy to discuss a free program called 'Ask an Architect.' Tornado victims will be able to come to City Hall and have a conversation about their damaged homes. Meetings will take place in City Hall Monday and Wednesdays between Noon and 3pm.
Rudolph Carmenaty, the Deputy Commissioner for the Nassau County Department of Social Services, discusses the master builder Robert Moses, who carried out a plan to construct highways, Bridges, and parks, from New York City to Long Island. He engineered ways to finance Construction and develop Long Island during less regulated times. He also built numerous Bridges connecting the boroughs.
Analysis: Enough evidence to justify immediate suspension of Minister Mchunu and and Deputy Commissioner Sibiya by Radio Islam
For this episode, regular host Robert Barrington is joined by two anticorruption experts from Australia. Nicole Rose is the Deputy Commissioner at The National Anti-Corruption Commission (NACC), and AJ Brown is a Professor of Public Policy and Law at Griffith University and the Chair of Transparency International's (TI) Australian chapter. Some of the main themes discussed in the episode include: - The extent and nature of corruption in Australia - The role of the newly-established NACC in addressing “grey corruption" - Effective approaches to anticorruption measures - The utility of the Corruption Perceptions Index (CPI) - Uniquely Australian concepts of corruption - Top priorities in strengthening the anticorruption system. For more on corruption in liberal democracies, check out the previous episode: 134. Oguzhan Dincer & Michael Johnston on Corruption in America. Find out more about AJ's work here: https://experts.griffith.edu.au/18540-a-j-brown And the NACC here: https://www.nacc.gov.au/
Former NSW Police Deputy Commissioner Mick Willing confirmed to Mark Levy he has officially put his name in the ring to become the state's next Police Commissioner after Karen Webb stepped down from the top job.See omnystudio.com/listener for privacy information.
Adam Larson talks with Patrick Warrington, Deputy Commissioner of the Texas Hockey League, about rule enforcement, discipline, and building a positive hockey culture. Learn how the league is collaborating to make the game safer and more fun for everyone!
Kelly Dougherty, Deputy Commissioner at the Vermont Department of Health, shares how drug testing has helped reduce the state's opioid overdose deaths; Jeffrey Ekoma, ASTHO's Senior Director for Government Affairs, breaks down this week's View From Washington D.C. Report on public health news from Capitol Hill; Dr. Ralph Alvarado, Commissioner of the Tennessee Department of Health, shares how he works with legislators to improve public health during this week's deskside briefing on the impact of Nutrition on Chronic Disease; and a new ASTHO blog discusses low vaccine uptake among Medicaid members and the barriers to vaccine administration that exist. Vermont Department of Health: Deaths from Opioid Overdose Declined Significantly in 2024 ASTHO Newscast: View From Washington Episodes ASTHO Blog: Shaping Vaccine Cost and Coverage for Medicaid-Eligible Individuals
Dr. Joseph Kanter, ASTHO CEO, Dr. Scott Harris, ASTHO President, Dr. Susan Kansagra, ASTHO Chief Medical Officer, Dr. Lindsay Weaver of Indiana, Dr. James McDonald of New York, and Dr. Ralph Alvarado of Tennessee, share more from Tuesday's deskside briefing on the impact of Nutrition on Chronic Disease; Kelly Dougherty, Deputy Commissioner at the Vermont Department of Health, explains how the state's public health strategies reduced opioid overdose deaths; and an ASTHO Blog Article shows that states across the country are reassessing vaccine policy and public health powers due to legislative changes that impact public health authority and access to vaccines. Vermont Department of Health: Deaths from Opioid Overdose Declined Significantly in 2024 ASTHO Blog Article: States Reassessing Vaccine Policy and Public Health Powers ASTHO Web Page: STAR Center
Rudolph Carmenaty, the Deputy Commissioner for the Nassau County Department of Social Services, explores the legal legacy of President Franklin Delano Roosevelt and how he clashed with the US Supreme Court over New Deal Legislation, guided the country thru the Great depression and World War II; and at the same time presided over internment camps for Japanese Americans during World War II.
Send us a textThis week we're diving into the new CAPS Advisory Councils…one for parents and one for providers. These groups are here to share insights and feedback on the Childcare and Parent Services (CAPS) program to help make it better and easier to access. Joining us is Elisabetta Kasfir, Deputy Commissioner for Federal Programs, Amy Roys, CAPS Director for Development and Partnerships, and Melinda Knowles, CAPS Manager for Development and Partnerships. Support the show
Greening the Grid: How NYC's Keith Kerman is Electrifying the Nation's Largest Fleet On this episode Gil Bashe welcomes Keith Kerman, New York City's Chief Fleet Officer and Deputy Commissioner at DCAS. Keith leads the transformation of the city's 30,000+ vehicle fleet—making it a model for climate-forward, tech-enabled urban mobility. From electric vehicles and real-time telematics to sustainability benchmarks and air quality improvements, Keith outlines how smart municipal fleet management can deliver major public health dividends. It's a must-listen for city leaders, healthcare innovators, and anyone curious about the intersection of climate action, health equity, and urban infrastructure. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/
Acting Deputy Commissioner Regional Operations David Clayton says police "find the level of overall crime unacceptable".See omnystudio.com/listener for privacy information.
Ken Landau talks with Rudolph Carmenaty, the Deputy Commissioner for the Nassau County Department of Social Services, who discusses "the remarkable Ruth Bader Ginsburg," distinguished jurist and cultural icon. She is one of the most popular judges and had a very distinguished career as a law student, lawyer and judge. Rudy is a frequent lecturer for Civic, School, lawyer and community organizations on many important historical figures in sports, American culture, and legal and New York history.
Former NSW Police Deputy Commissioner and Fortem Australia's new CEO Mick Willing, spoke with Mark Levy and responded to questions on whether he would put his name in the ring to take on the lead Commissioner duties following Karen Webb's departure.See omnystudio.com/listener for privacy information.
Send us a textSummary: In this episode of the PIO Podcast, Stephen Kuhr shares his extensive experience in emergency management, discussing his journey from the New York City Emergency Medical Service to his role at Colorado Springs Utilities. He emphasizes the importance of crisis communication, the differences between public and private sector emergency management, and the critical lessons learned throughout his career. Stephen highlights the need for transparency and effective communication during crises, and he shares practical insights on integrating crisis communications into emergency management plans.Steven's BIO: Steven Kuhr has spent his career in Emergency Management, building a diverse portfolio of leadership positions across multiple sectors. Mr. Kuhr served as Director of Emergency Management, Enterprise Continuity, and Security Operations at Colorado Springs Utilities.While serving in this position, Mr. Kuhr oversaw crisis, risk, and resiliency operations for energy and water utilities and dam operations for Colorado's second largest city. During this 0time, Mr. Kuhr also served as a Director with the InfraGard-Denver and co-founded the Colorado Critical Infrastructure Alliance.Earlier, Mr. Kuhr served with the New York City Office of Emergency Management as a founding Deputy Commissioner, leading emergency operations and multi-risk emergency planning. Prior to that he served with the New York City Fire Department as EMS Deputy Chief and Special Operations Commander. Mr. Kuhr is a trusted Crisis Management Leader. He has advised elected officials, CEOs and “C-Suite” Leaders during complex emergencies, major disasters, and terrorist attacks. Mr. Kuhr is also a respected consultant, serving as Managing Director and Emergency Management Practice Leader at Kroll Inc., and President and Chief Operating Officer at Strategic Emergency Group LLC. Mr. Kuhr has advised a variety of organizations in several business industries and government sectors to include federal, state, and local government agencies, transportation (rail, aviation, seaport, and surface), financial, energy (electricity/natural gas), water/wastewater, dams, major league baseball, cable news, commercial properties, defense, justice, law enforcement, and an agency serving people with disabilities and special needs.The Brandon T. Adams Audio ExperienceWelcome to The Brandon T. Adams Audio Experience, hosted by entrepreneur, investor,...Listen on: Apple Podcasts SpotifySupport the showOur premiere sponsor, Social News Desk, has an exclusive offer for PIO Podcast listeners. Head over to socialnewsdesk.com/pio to get three months free when a qualifying agency signs up.
Join Mike Howell as he sits down with the Oklahoma Department of Agriculture, Food and Forestry's Deputy Commissioner, JanLee Rowlett, to talk about the future of our fields. Explore how organizations like Future Farmers of America, 4-H and the department of agriculture are developing and preparing the next generation of agricultural leaders—from farmers to accountants. Learn about the department of agriculture's current programs and how they encourage youth to come back to rural communities. Learn more about the year of youth in agriculture: https://ag.ok.gov/year-of-youth-in-agriculture/ Looking for the latest in crop nutrition research? Visit nutrien-ekonomics.com Subscribe to our YouTube channel: https://www.youtube.com/@NutrieneKonomics
Join Mike Howell as he sits down with the Oklahoma Department of Agriculture, Food and Forestry's Deputy Commissioner, JanLee Rowlett, to talk about the future of our fields. Explore how organizations like Future Farmers of America, 4-H and the department of agriculture are developing and preparing the next generation of agricultural leaders—from farmers to accountants. Learn about the department of agriculture's current programs and how they encourage youth to come back to rural communities. Learn more about the year of youth in agriculture: https://ag.ok.gov/year-of-youth-in-agriculture/ Looking for the latest in crop nutrition research? Visit nutrien-ekonomics.com Subscribe to our YouTube channel: https://www.youtube.com/@NutrieneKonomics
Send us a textDECAL has recently announced the launch of our Quality Rated Workforce Bonus payments, a groundbreaking effort that stands among the first of its kind in the nation. This initiative underscores DECAL's unwavering commitment to investing in our dedicated teachers and support staff. These professionals play an essential role in providing high-quality early education and care for our young children, ensuring they have the best possible start in life. Joining us to delve deeper into the Quality Rated Workforce Bonuses is Denise Jenson, the Director of Development and Business Operations for Quality Innovations and Partnerships, and Dr. Bentley Ponder, the Deputy Commissioner for QIP. They will share their insights and provide us with a comprehensive understanding of this innovative program.Support the show
Aboriginal and Torres Strait Islander listeners are warned that this episode contains discussion of a deceased person. Right now in Victoria, a landmark commission is preparing to deliver it's final reform report on historical and ongoing injustices experienced by the state's First Peoples. The Yoorrook Justice Commission's Deputy Commissioner, Travis Lovett, has not only heard from people all across Victoria, but has experienced first-hand how systems discriminate against and endanger the lives of First Nations peoples. He and Abbie chat about the importance of truth-telling, the ongoing effects of colonisation, resilience versus resistance, and the Walk For Truth. If you, or someone you know, are feeling worried or no good, we encourage you to connect with 13YARN on 13 92 76 (24 hours/7 days) and talk with an Aboriginal or Torres Strait Islander Crisis Supporter. LINKS Sign up for the Walk for Truth https://www.eventbrite.com/e/walk-for-truth-public-walk-sections-tickets-1351267189539 Learn more about the Walk for Truth https://yoorrookjusticecommission.org.au/events/walkfortruth/ Follow the Yoorrook Justice Commission on Instagram @yoorrook Learn more about the Yoorrook Justice Commission https://yoorrookjusticecommission.org.au/ Follow Travis on Instagram @travis__lovett Check out @itsalotpod on IG at https://bit.ly/itsalot-instagram . Review the podcast on Apple Podcasts https://bit.ly/ial-review Follow LiSTNR Entertainment on IG @listnrentertainment Follow LiSTNR Entertainment on TikTok @listnrentertainment Get instructions on how to access transcripts on Apple podcasts https://bit.ly/3VQbKXY CREDITS Host: Abbie Chatfield @abbiechatfield Guest: Travis Lovett @travis__lovett Executive Producer: Amy Kimball @amy.kimballDigital and Social and Video Producer: Oscar Gordon @oscargordon Social and Video Producer: Justin Hill @jus_hillIt's A Lot Social Media Manager: Julia ToomeyManaging Producer: Sam Cavanagh Find more great podcasts like this at www.listnr.com/See omnystudio.com/listener for privacy information.
PODCAST: Chris Patrick, Deputy Commissioner of the Professional Pickleball Association Tour (www.ppatour.com), joins Sports Business Radio for a conversation. Patrick is a former sports agent turned pickleball executive. We discuss the tremendous growth of pickleball, how the PPA Tour is growing, what do players earn from playing on the tour and what the continued growth potential looks like. LISTEN to Sports Business Radio on Apple podcasts or Spotify podcasts. Give Sports Business Radio a 5-star rating if you enjoy our podcast. Click on the plus sign on our Apple Podcasts page and follow the Sports Business Radio podcast. WATCH SBR interviews by going to www.sportsbusinessradio.com and clicking on the link to the Sports Business Radio YouTube channel. Subscribe to our YouTube channel.Follow Sports Business Radio on Twitter @SBRadio and on Instagram, Threads and Tik Tok @SportsBusinessRadio. This week's edition of Sports Business Radio is presented by @MAICapital – the exclusive financial partner of Sports Business Radio. @MAICapital is a registered investment adviser and wealth management firm unified in purpose to empower clients to simplify, protect, and grow the wealth they work so hard to build. Founded in 1973, the firm helps clients achieve their vision and goals through objective advice, tailored planning, comprehensive and integrated solutions, and highly personal service. For more information, visit www.mai.capital or MAI's company page on LinkedIn. #pickleball #PPATour #raquetsport #SportsBusiness Learn more about your ad choices. Visit megaphone.fm/adchoices
In this episode of the C4 and Brian Neiman Podcast, we dive deep into the unsettling events surrounding the tragic shooting at the Jewish Museum. Joined by notable guests, including the Deputy Commissioner of the Baltimore City Police, we explore the details of this horrific crime and examine how seemingly ordinary individuals can become radicalized within their communities. In a time where peaceful protests can ignite into violence, it's crucial to address the root causes of radical acts and what they mean for our society.
With the summer months just a few weeks away, it's a great time for New Yorkers to restock on sunblock, dust-off the air-conditioner and learn how to recognize the symptoms for a heatstroke. On the latest episode of New York City Emergency Management's Prep Talk podcast, Deputy Commissioner of Community Engagement Herman Schaffer, and Human Services Specialist Jocelyn Rajaballey discuss the Cooling Center Program, extreme heat, and the importance of community groups to provide support during emergencies.
The Prime Minister, Police Minister Mark Mitchell and Police Commissioner Richard Chambers are not talking about the two investigations into police deputy commissioner Jevon McSkimming.
RNZ understands pornography has been found on the work computer of the former police deputy commissioner Jevon McSkimming. National Crime Correspondent Sam Sherwood spoke to Corin Dann.
Programs for careers like welding, construction, and automotive tech are in hot demand. The Central Vermont Career Center, a career technical school in Barre, has more applicants than they have space to admit. A recent report by Vermont Public found that enrollment is up statewide at most of Vermont's 17 career and technical education centers. It's a national trend, and it's earned Gen Z the nickname “The Toolbelt Generation.”We talk with CVCC's director Jody Emerson and Nick Cantrick, a construction technology instructor at the Hannaford Career Center in Middlebury, about their students' career opportunities.We also discuss current labor needs in Vermont with Richard Wobby, Executive Vice President at the Associated General Contractors of Vermont, and Kendal Smith, Deputy Commissioner at the Vermont Department of Labor.Broadcast live on Monday, April 7, 2025, at noon; rebroadcast at 7 p.m.Have questions, comments or tips? Send us a message or check us out on Instagram.
Send us a textOn this episode we speak with Dr. Jesse Goodman about the spread of the H5N1 virus. We will discuss what a virus is, how viruses migrate from animal populations to humans and assess the chances for a new pandemic.Jesse L. Goodman, M.D., M.P.H., directs Georgetown COMPASS, which focuses on science based policy and research to address unmet public health needs with an emphasis on product development and access and antimicrobial resistance and stewardship. Until February 2014 he served as the Chief Scientist of the US Food and Drug Administration (FDA), a position he assumed in 2009 along with Deputy Commissioner for Science and Public Health (2009-2012). As FDA's Chief Scientist he had broad responsibility for strategic leadership of crosscutting scientific and public health efforts, including developing and implementing FDA's Strategic Plan for Regulatory Science and FDA's public health preparedness and response and medical countermeasures efforts.A graduate of Harvard, Dr. Goodman received his M.D. from the Albert Einstein College of Medicine and did residency and fellowship training in Medicine, Infectious Diseases and Oncology at the Hospital of the University of Pennsylvania and at the University of California in Los Angeles (UCLA), where he was also Chief Medical Resident. https:/natureandsciencepodcast.com
Kelly Anderson-Thomas, Deputy Commissioner of the New Jersey Department of Health, explains why ASTHO's Leadership Institute has been so helpful; Ali Grossman, Prevention and Intervention Section Supervisor at the Iowa Department of Health and Human Services, tells us the benfits of having a Public Health AmeriCorps service member on site; an ASTHO resource looks at modernizing public health data while also protecting privacy; and it's a perfect time to sign up for ASTHO's next INSPIRE: Readiness webinar which will take place on April 17. ASTHO Web Page: ASTHO Leadership Institute ASTHO Webinar: Public Health in Action – How AmeriCorps is Shaping Public Health in Indiana and NACDD ASTHO Web Page: Modernizing Public Health Data and Protecting Privacy ASTHO Webinar: INSPIRE: Readiness – Navigating AI-Enabled Community-Inclusive Preparedness
On this episode the boys are joined by the Deputy Commissioner of the NHL since 2005 Bill Daly. After an incredible showing at the four nations, multiple recent expansions/relocations, and a reported huge jump in salary cap we thought it a perfect time to get a big dog executive. He talks to us about the huge 4 Nations success and future international plans, expansion possibilities, Winnipegs struggles and more. Before the interview the boys get into the Ekblad situation, Ovechkins chase and more. Check out our Sponsors!
What happens when we give students the tools to restore relationships rather than simply punishing behavior? In this week's episode, AJ Crabill, Senior Coach at Student Led Restorative Practices, shares with us how community circles build belonging, mediation circles resolve conflicts, and restorative circles address harm. Tune in to learn why these approaches better serve student success and how you can implement them in your own spaces.RESOURCES AND LINKS MENTIONED IN THIS EPISODE:Connect with AJ on LinkedInVisit www.StudentLedRP.org to learn more about student-led restorative practicesGet your copy of AJ's latest book: Our Tools They Deserve: Why Adults Choose Retribution, How Students Can Practice RestorationWant to open your dream school with the freedom you deserve and the support you need?Visit https://openmyschool.my.canva.site/rebelkaipod to learn more about our partnership with KaiPod Learning and get help opening your dream school!Learn more about the Rebel Project Literacy Curriculum, a fully integrated literacy and project based learning curriculum, at projectup.us or inkwire.co/rplc Get your copy of Rebel Educator: Create Classrooms Where Impact and Imagination MeetLearn more about Rebel Educator, explore our professional development opportunities for educators and students, and check out our project library.Visit us at UP Academy to learn more about our personalized and inclusive learning environment.Connect with Tanya and UP Academy on LinkedIn, Facebook, and Instagram and learn more about her journey here.GUEST BIO:Airick Journey "AJ" Crabill is the Senior Coach at Student Led Restorative Practices and serves as the Director of Governance for the Council of the Great City Schools where he leads school board supports for the nation's largest urban school systems. Improving student outcomes is his relentless focus. His passion to improve student outcomes is rooted in his past: bounced in and out of foster care, he attended eleven different schools as a child. Guided by the idea that student outcomes don't change until adult behaviors change and drawing on his intimate familiarity with the triumphs and terrors of America's safety nets for children, he has devoted much of his adult life to advocating for the well-being of the United States' most vulnerable youth.He recently served as the Conservator at DeSoto (TX) Independent School District. During his guidance, DeSoto made double digit literacy gains and improved from having F ratings in areas of academics, finance, and governance to the district earning B ratings. He served as Deputy Commissioner at the Texas Education Agency and he spearheaded reforms as board chair of Kansas City (MO) Public Schools that doubled the percentage of students who are literate and numerate and, eventually, led KCPS to full accreditation for the first time in decades. He received the Education Commission of the State's James Bryant Conant Award, which recognizes extraordinary individual contributions to education and is the author of, "Great On Their Behalf: Why School Boards Fail, How Yours Can Become Effective." His new book, "Our Tools They Deserve: Why Adults Choose Retribution, How Students Can Practice Restoration" is about a fresh approach to school behavior that focuses on equipping students with the tools they need to succeed—both in school and beyond.Enjoying the show? Leave us a rating and review and help more people find us!bit.ly/RebelEducatorApplePodcastsWe'd love it if you could take a few minutes to fill out this survey to let us know how we can bring you the best possible content: forms.gle/JcKHf9DHTZnYUmQr6 Interested in being on the Rebel Educator podcast? Fill out this form and we'll reach out to you if we think you'd be a great fit for an upcoming episode. https://forms.gle/CZJXLQDdevPh22ZN7Want to learn more about opening your own UP Academy? Check out the Rebel Educator Accelerator:www.rebeleducator.com/courses/the-acceleratorMORE ABOUT THE REBEL EDUCATOR PODCAST:In each episode of the Rebel Educator podcast, I deconstruct world-class educators, students, and thought leaders in education to extract the tactics, tools, and routines that you can use as teachers and parents. Join me as we discuss how to shift the classroom, the learning environment, the mindset, and the pedagogy, to resist tradition, reignite wonder, and re-imagine the future of education.This podcast is dedicated to all of the educators who work thankless hours to make our next generation the best it can be. It was designed to begin conversations on how we can redesign education for the future of work and the success of our students. It is meant for teachers, students, administrators, homeschoolers and anyone who interacts with and teaches youth. We're thrilled to be sponsored by IXL. IXL's comprehensive teaching and learning platform for math, language arts, science, and social studies is accelerating achievement in 95 of the top 100 U.S. school districts. Loved by teachers and backed by independent research from Johns Hopkins University, IXL can help you do the following and more:Simplify and streamline technologySave teachers' timeReliably meet Tier 1 standardsImprove student performance on state assessments
Send us a textToday we are discussing a critical issue: preventing choking in childcare settings. Choking is a leading cause of injury and even death in young children, but it is preventable with the right knowledge and practice. Joining us to talk about the prevention of choking in child care is Pam Stevens, Deputy Commissioner of Child Care Services; April Rogers, CCS Director of Enforcement Operations; and Diana Myers, Nutrition and Physical Activity Supervisor. Support the show
Send us a textThe 2025 Georgia General Assembly is in session and one of the heavy lifts, as usual, is the Governor's budget for FY2026. Joining us to talk about the proposed FY2026 state budget and its impact on DECAL is Rian Ringsrud, Deputy Commissioner of Finance and Administration.Support the show
Vance with "We have so much to get to" Brennan: on Tulsi Gabbard 12:10- Former Army Corps of Engineers employee does not feel sorry for federal workers having to go back into the office 30:35- Tom Homan's post-mortem from the weekend 49:14- Former U.S. Border Patrol Chief, Deputy Commissioner and Director of ICE, Ron Vitiello: The Trump effect is in full scale activity across the country For more on Ron’s work at the border ronvitiello.com 1:02:36- In-depth History with Frank from Arlington Heights 1:05:50- Christopher Whalen, investment banker and chairman of Whalen Global Advisors LLC, with expert insights into AI, inflation, and Nasdaq Chris is also editor for The Institutional Risk Analyst theinstitutionalriskanalyst.com 1:22:47- Executive Editor of Wirepoints Mark Glennon: The regular press isn't reporting on the types of people ICE is arresting Get Mark’s latest at wirepoints.org 1:38:18- Legal vs Illegal immigration debate 1:58:02- White House unveils new portrait of First Lady TrumpSee omnystudio.com/listener for privacy information.
This episode delves into the journey from HR leader to non-HR executive, exploring how to blend the strengths of HR expertise with the commercial and operational capabilities needed to lead organisations.Chris Lamb FCPHR, former Deputy Commissioner of the New South Wales Public Service Commission, reflects on his four-year tenure in the role and shares key lessons from his transition to non-HR C-suite leadership.Discover practical insights to help you prepare for a non-HR leadership position and unlock your potential for broader organisational impact.SHOW NOTESFurther learning:Give your HR leadership a point of difference by becoming a Certified HR practitioner: https://bit.ly/3MZnnreHelp to support HR leaders of the future or learn from a seasoned HR practitioner to prepare for your next step by signing up to AHRI's mentoring program (exclusive to AHRI members): https://bit.ly/3PSP2M7Learn leadership and management essentials with this short course from AHRI: https://bit.ly/3U1REKjConnect with your peers:AHRI members can join the AHRI LinkedIn lounge, exclusive to AHRI members to discuss some of the themes explored in this episode with their HR peers. Become a member today: https://bit.ly/41tcOFuFollow AHRI on LinkedIn for more useful content: https://bit.ly/40Nu2wG
Alan C. Mack is a retired U.S. Army Master Aviator and veteran of over 35 years of service. He spent 17 years with the elite 160th Special Operations Aviation Regiment, known as the "Night Stalkers," flying MH-47 Chinook helicopters on missions such as the hunt for Osama bin Laden and the rescue of Navy SEAL Marcus Luttrell during Operation Red Wings. Mack's career included roles as a Flight Lead, Instructor, and Commander at West Point, amassing over 6,700 flight hours and earning accolades like the Distinguished Flying Cross and Legion of Merit. In his book, Razor 03: A Night Stalker's Wars, Mack shares gripping accounts of his combat experiences and personal challenges, including the toll of frequent deployments on his family. Now serving as a Deputy Commissioner of Emergency Services in New York, he continues to inspire audiences with stories of resilience and leadership. Shawn Ryan Show Sponsors: https://shopify.com/srs https://helixsleep.com/srs https://betterhelp.com/srs https://hillsdale.edu/srs https://ShawnLikesGold.com | 855-936-GOLD #goldcopartner Alan C. Mack Links: Website - https://alancmack.com Book - https://alancmack.com/razor-03-a-night-stalkers-wars X - https://x.com/alancmack2015 Instagram - https://www.instagram.com/alancmack2015 Facebook - https://www.facebook.com/AlanCMackAuthor LinkedIn - https://www.linkedin.com/in/alan-c-mack Please leave us a review on Apple & Spotify Podcasts. Vigilance Elite/Shawn Ryan Links: Website | Patreon | TikTok | Instagram | Download Learn more about your ad choices. Visit podcastchoices.com/adchoices