Podcasts about Prudential

How does a 150-year-old company continue to lead in customer experience? At Prudential Financial, it starts with culture. With 11 consecutive years of CX recognition, Prudential has built a foundation of accountability, innovation, and trust—while actively scaling AI and automation across the enterprise. On this week's episode of The Modern Customer Podcast, Abhii Parakh, Head of Customer Experience, shares how Prudential:✔️ Empowers 100+ internal CX champions ✔️ Operationalizes voice-of-the-customer company-wide ✔️ Pilots agentic AI to streamline service at scale ✔️ Maintains trust in a highly regulated industry

How can leaders turn perceived limitations into strengths?   On Women of Color Rise, I speak with Alia Abbas, Chief of Staff at New Jersey Higher Education Student Assistance Authority. With a career spanning Estee Lauder, Warner Bros. Discovery, Prudential, and Citi, Alia has led in strategy, operations, and innovation—proving that disability and faith are not barriers but strengths.   Alia didn't realize she was blind until she was diagnosed in college, thanks to parents who instilled confidence and adaptability. She also made a pivotal choice in her career—to wear a hijab, deepening her connection to her Muslim faith. Though both blindness and belief come with stereotypes, Alia sees them as value-adds in leadership and teams.   Her insights: We are capable – People with disabilities develop adaptability, resilience, and unique problem-solving skills. Diversity strengthens teams – Multi-generational, multi-background, and multi-ability teams drive stronger ideas and outcomes. No ceilings on possibility – Instead of limiting others, empower them to pursue their goals.   Alia's journey is a powerful reminder: Own your identity, use your voice, and lead with confidence.   Thank you, Alia, for sharing your inspiring stories!   Get full show notes and more information here: https://analizawolf.com/episode-102-strength-in-blindness-and-faith-with-alia-abbas  

“Brand is the promise, the experience is the reality.” This week, Lacey Peace sits down with Abhii Parakh, Head of Customer Experience at Prudential Financial, to unpack exactly how the 150 year old legacy brand created a scalable culture of empathy, innovation, and action. From defining what CX really means to implementing belief-driven rituals and artifacts, Abhii shares a behind-the-scenes look at Prudential's remarkable shift.You'll hear how Prudential turned feedback from a single paper-fatigued customer into a multi-year digital transformation, why they built a champion network of 100+ internal customer advocates, and how they're blending human insight with emerging AI technologies to drive predictive customer experiences. This isn't about generic platitudes — it's about measurable change, internal momentum, and leadership buy-in.If you're leading CX at scale, battling organizational silos, or just wondering how to make customer experience more than a department, this is the episode you've been waiting for. Subscribe for more insider conversations with the most customer-obsessed minds in business. Key Moments:  00:00 Who is Abhii Parakh, CSM at Prudential?04:56 Building a Customer-Centric Culture10:19 Scaling Customer Experience Globally13:58 Three Elements of Culture: Artifacts, Rituals & Beliefs28:05 Impact of Predictive Analytics & Debunking NPS35:22 Adopting AI at Prudential: Challenges, Success & Predictions45:23 The Difference Between Generative AI & Agentic AI 50:27 Future of AI and Ethical Considerations –Are your teams facing growing demands? Join CX leaders transforming their AI strategy with Agentforce. Start achieving your ambitious goals. Visit salesforce.com/agentforce Mission.org is a media studio producing content alongside world-class clients. Learn more at mission.org

Neste episódio do NexoCast, recebemos Bruno Garfinkel, Presidente do Conselho de Administração do Grupo Porto Seguro. Com uma trajetória sólida e marcada por decisões estratégicas no setor de seguros e serviços financeiros, Garfinkel compartilhou sua visão sobre governança corporativa e os caminhos trilhados pela Porto Seguro para alcançar excelência e credibilidade no mercado.Durante o encontro, respondeu a perguntas dos associados presentes sobre os principais desafios enfrentados pela Porto Seguro no cenário atual, além de compartilhar insights sobre a importância de uma liderança baseada em confiança e responsabilidade social.O NexoCast é uma produção original de Nexo Governança Corporativa, com o patrocínio de Atitus Educação, BrSupply Suprimentos Corporativos e CanofeLipp franqueada Prudential.

In Ep. 104, Jerry sits down with Tim Schwarzenberger, CFA, of Inspire Investing. The next installment of our miniseries on a Catholic response to ESG explores how Christian investors can apply faith and prudential judgment to today’s complex investment landscape. They dive into the levels of Church teaching authority, discuss why reclaiming shareholder voice through proxy voting is so important, and examine how DEI and ESG frameworks often conflict with authentic Christian moral principles. Whether Catholic or broadly Christian, this conversation offers practical insights for investing faithfully and intentionally in a world of competing values. Inspire: www.inspireinvesting.com Follow Tim: https://www.linkedin.com/in/timschwarzenbergercfa/See omnystudio.com/listener for privacy information.

On This week's episode of "The Marketing Stir" Vincent is joined by Eugene Santos to discuss the nuances of reaching the Hispanic consumer, and the successes of Prudential's "Protect Your Life's Work" campaign.

In the fourth episode of Skadden's yearlong podcast series on global prudential solvency requirements, host Robert Chaplin and associate James Pickstock explore the Cayman Islands' insurance regulatory landscape. As the second-largest jurisdiction for captives and a significant player in reinsurance markets, the Cayman Islands provides insurers with the ability to design a bespoke capital, investment and resourcing model that is right for individual companies' needs, making it an attractive market for insurers. Rob and James discuss the Cayman Islands' insurance history, regulatory classifications, solvency capital requirements and investment rules. They also examine how the jurisdiction aligns closer to the U.S. solvency regime as opposed to Solvency II standards.

In this episode, we explore the shifting landscape of DEI with Nikki Davies, a globally recognised DEI strategist, coach, and entrepreneur based in Hong Kong. Drawing from our recent UK HR Trends Report, which revealed a shift in DEI's priority amongst organisations, Stuart Elliott asks: why is this happening—and what does it mean for the future?Nikki shares insights from her 30-year career in coaching and consulting, and how organisations are facing a "day of reckoning"—separating those truly committed to DEI from those who have simply followed trends. We dive into the global trends, the importance of psychological safety, and why sustainable, authentic inclusion efforts—not reactionary ones—will define successful businesses moving forward.We also explore how factors like the US election, demographic shifts, and the rise of AI are impacting DEI conversations, and why resilience and leadership authenticity are more crucial than ever. Nikki offers advice for HR leaders on how to keep DEI embedded within business strategy and how small, consistent actions can lead to real, lasting progress.Who is our guest? Nikki Davies is a former HR executive with MNCs including Morgan Stanley, Credit Suisse, and Prudential plc. She is now the founder of coNEXTion, her consulting and ICF ACC accredited coaching business, serving clients from start-ups to global organisations and is also the Senior Consultant for Pixel Alchemy Collective. A recognised global DEIB strategist, Nikki has over 20 years' experience crafting strategies to drive inclusion, equity, and belonging. She supports executives as a coach and advises organisations on adapting global initiatives to local markets, always aligning DEIB outcomes with strategic business goals.Nikki's approach uses human-centred design to identify systemic challenges and create action-based plans with measurable results, helping leaders build thriving, inclusive organisations. Her impactful initiatives include Diverse Talent Sponsorship Programmes, Inclusive Recruiting, Global DEIB e-learning, Employee Resource Group frameworks, and Inclusive Marketing strategies.Key Timestamps:04:00 - Intro into Nikki Davies 06:20 - Results from our survey11:00 - The shift in the prioritisation of DEI17:39 - Is the shift being seen globally? 22:56 - The emergence of other aspects of DEI30:40 - Impactful DEI initiatives 37:17 - The importance of keeping DEI on the agenda and advice for HR leadersYou can listen to and download HR Insights from Apple Podcasts, Google Podcasts, Spotify and other popular podcast apps. Please subscribe so the latest episodes are directly available! You can also join our HR Community by following us on LinkedIn.Thank you for listening and please do review and rate us wherever you listen!

 What if you could look into a crystal ball and see exactly what your family's long-term care needs will be in the future?   In this episode, I had the pleasure of speaking with Lily Vittayarukskul, the brilliant CEO and co-founder of Waterlily, an AI-powered platform that uses over 500 million data points to help families plan for the financial and emotional realities of aging. Lily is a World Economic Forum Top Innovator, a patented inventor, and someone who turned a heartbreaking personal experience into a mission-driven company that is disrupting the way we think about long-term care.   As someone with two parents in their 80s, this topic hits close to home for me—and I know it will for many of you too. We talked about everything from how she built Waterlily and earned the trust of major investors to the importance of planning so families aren't torn apart in times of crisis.   These are the highlights of our conversation:   - Waterlily Predicts Long-Term Care Needs with AI: Waterlily uses over 500 million data points to help families predict their future long-term care needs based on lookalike families. It's like looking into a data-driven future mirror.   -A Personal Family Crisis Sparked the Mission: Lily was only 16 when a long-term care event involving her aunt devastated her family emotionally and financially. That experience inspired her to shift from a career in aerospace to founding a company focused on preventing that same pain for others.   - Bold Pivot from B2C: Originally aimed at consumers, Waterlily pivoted to serve the financial services industry, empowering advisors to have better long-term care conversations with clients. This B2B strategy became the core of their scalable, subscription-based model.   - Built for Impact, Not Just Speed: Instead of rushing a product to market, Lily spent two years building a strong technical and data foundation before launching. That decision paid off with major partnerships, including Prudential and several Fortune 100 companies.   - Culture of Trust and Smart Scaling: Despite impressive growth, Lily keeps her team intentionally lean, leveraging large language models and automation to scale efficiently. She emphasizes trust and alignment with all at her company as the foundation for sustainable success.   About the guest: Lily Vittayarukskul, Waterlily's CEO and Co-Founder, started college at 14, and by 16, she was venturing into a career in aerospace engineering as an intern at NASA. However, that same year, her life took a dramatic turn when her Aunt, who raised her and was a cornerstone in her first-generation immigrant family, was diagnosed with terminal stage colon cancer. The ensuing financial and emotional devastation, exacerbated by their family's lack of preparedness, tore permanent rifts in her family, and compelled her to pivot her career from aerospace to a lifelong dedication to building solutions in healthcare.   Fueled by personal tragedy and a resolve to forge change, Lily graduated from UC Berkeley with a bachelor's degree in Genetics and Data Science and led product and engineering at multiple startups before founding Waterlily.   Connect with Lily: Website: https://www.waterlily.com/ LinkedIn: https://www.linkedin.com/in/lily-vittayarukskul/   Connect with Allison: Feedspot has named Disruptive CEO Nation as one of the Top 25 CEO Podcasts on the web, and it is ranked the number 6 CEO podcast to listen to in 2025! https://podcasts.feedspot.com/ceo_podcasts/ LinkedIn: https://www.linkedin.com/in/allisonsummerschicago/ Website: https://www.disruptiveceonation.com/    #CEO #leadership #startup #founder #business #businesspodcast  Learn more about your ad choices. Visit megaphone.fm/adchoices

16 Apr 2025 - Managing Director Jarrad Haynes shares how the firm is navigating risk, scaling development, and positioning for long-term growth.

Neste episódio do NexoCast, recebemos José Renato Hopf, Sócio Diretor Executivo da Raiô Benefícios, Presidente do South Summit Brazil e Cofundador da 4all, com uma trajetória marcada pela inovação e transformação de negócios.Em uma conversa cativante e inspiradora, Hopf destaca a importância de incorporar a inovação na cultura organizacional. Para ele, a inovação exige estrutura, visão de futuro e uma cultura que valorize a experimentação e a adaptação contínua, além de ser coletiva: quanto mais pessoas envolvidas, melhor para a organização, é essencial a participação de todos.Além disso, respondeu perguntas dos associados presentes na reunião sobre desafios comuns enfrentados por empresas que buscam inovar e compartilhou aprendizados sobre a importância da comunicação aberta e do papel da liderança, enfatizando a relevância de um líder que inspire e a necessidade de uma comunicação aberta e transparente.Ao final da conversa trouxe sua adição para a Biblioteca Nexo: o livro "Zero to One: Notes on Startups, or How to Build the Future", de Peter Thiel, considerado uma leitura essencial para empreendedores e líderes empresariais.O NexoCast é uma produção original de Nexo Governança Corporativa, com o patrocínio de Atitus Educação, BrSupply Suprimentos Corporativos e CanofeLipp franqueada Prudential.

Welcome to Chatter with BNC, Business North Carolina's weekly podcast, serving up interviews with some of the Tar Heel State's most interesting people. Today's episode features an interview with Carla Barnard, the CEO of Likewise Commercial Real Estate. After graduating from the University of Oxford, Carla worked as a commercial real estate attorney for Hogan Lovells LLP in London, specializing in real estate finance, investment and complex development work for institutional clients including Prudential, Ford Motor Company, Barclays Bank, HSBC and a number of REITs.  She has advised extensively on solar farm and renewable energy producing property transactions and hotel and care home M & A. Carla currently serves as Broker In Charge at Likewise Commercial Real Estate,  playing an integral role in elevating Commercial Real Estate in Western North Carolina.

Welcome to Chatter with BNC, Business North Carolina's weekly podcast, serving up interviews with some of the Tar Heel State's most interesting people. Today's episode features an interview with Carla Barnard, the CEO of Likewise Commercial Real Estate. After graduating from the University of Oxford, Carla worked as a commercial real estate attorney for Hogan Lovells LLP in London, specializing in real estate finance, investment and complex development work for institutional clients including Prudential, Ford Motor Company, Barclays Bank, HSBC and a number of REITs.  She has advised extensively on solar farm and renewable energy producing property transactions and hotel and care home M & A. Carla currently serves as Broker In Charge at Likewise Commercial Real Estate,  playing an integral role in elevating Commercial Real Estate in Western North Carolina.

Learn how Prudential Financial continues to serve all stakeholders through clarity of purpose.     Prudential Financial has served its local community of Newark, New Jersey, for 150 years, and that's one reason it is a recipient of The Conference Board 2025 Corporate Responsibility Awards. How does the company choose when and where to invest, and how does it scale those efforts globally?      Join Steve Odland and guest Lata Reddy, senior vice president, inclusive solutions, at Prudential Financial and chair of the Prudential Foundation, to find out about Prudential's commitment to Newark, why partnerships are essential, and why the company chose "inclusive solutions” as the best title to describe their corporate responsibility mission.    The 2025 Corporate Responsibility Awards, taking place on April 23, celebrates organizations that have moved beyond public commitments to fully integrate responsible business practices into their core strategies, driving measurable, positive impacts on their organizations, stakeholders, and society.    (01:25) Prudential's Legacy in Newark (02:36) Newark's Evolution and Prudential's Role (06:38) Global Impact and Local Prioritization (10:51) Employee Engagement and Volunteerism (16:29) Inclusive Solutions and Corporate Strategy (20:49) Looking Ahead: Future Strategies     For more from The Conference Board:  2025 Corporate Responsibility Summit  2025 Corporate Responsibility Awards Dinner  Infusing Community Needs into Products and Services: Lessons from Prudential   

Bio As the founder of Real Estate Financial Modeling (REFM), Bruce Kirsch has trained thousands of students and professionals around the world in Excel-based projection analysis. In addition, REFM's self-study products, Excel-based templates and its Valuate® property valuation and investment analysis software are used by more than 100,000 professionals. Mr. Kirsch's firm has assisted with modeling for the raising of billions of dollars of equity and debt for individual property acquisitions and developments, as well as for major mixed-use projects and private equity funds. Mr. Kirsch has also maintained a blog on real estate financial modeling, Model for Success, authoring more than 500 posts, and he is the co-author of Real Estate Finance and Investments: Risks and Opportunities, along with Dr. Peter Linneman. Mr. Kirsch began his real estate career at CB Richard Ellis, where he marketed highrise New York City office buildings for re-development in the Midtown Manhattan Investment Properties Institutional Group. After CBRE, Mr. Kirsch was recruited to lead acquisitions at Metropolis Development Company, and later joined The Clarett Group, a programmatic development partner of Prudential. While at The Clarett Group, Mr. Kirsch was responsible for making development site recommendations for office, condominium and multi-family properties in the greater Washington, D.C. metropolitan area. In addition, Mr. Kirsch had significant day-to-day project management responsibilities for the entitlement, financing and marketing of the company's existing D.C.-area development portfolio. Mr. Kirsch holds an MBA in Real Estate from The Wharton School of the University of Pennsylvania, where he was awarded the Benjamin Franklin Kahn/Washington Real Estate Investment Trust Award for academic excellence. Prior to Wharton, Mr. Kirsch performed quantitative equity research on the technology sector at The Capital Group Companies. Mr. Kirsch served as an Adjunct Faculty member in real estate finance at Georgetown University School of Continuing Studies. Mr. Kirsch graduated with a BA in Communication from Stanford University. Show Notes Introduction and Podcast Format Introduction of Bruce Kirsch and the podcast format, including a traditional interview followed by a case study and discussion of AI tools. (2:40) Bruce Kirsch and REFM Bruce Kirsch's current role as the founder of REFM (Real Estate Financial Modeling), his 17-year career helping others with financial modeling in Excel, and his various activities including consulting, training, coaching, and creating tools (5:45) Early Life and Career Path Bruce Kirsch's upbringing on Long Island and early influences from his father (a civil engineer) and mother (an interior designer), as well as his childhood fascination with the Manhattan skyline (8:30) Bruce Kirsch's pursuit of a BA in Communication from Stanford University, his interest in visual arts and filmmaking, and his experience in the photography darkroom (12:50) The unexpected connection between his Stanford communication background and his current work in financial modeling, particularly in storytelling and visual communication (13:30) His experience taking a gap year between high school and college (14:45) His reasons for choosing Stanford, including the campus and the network (15:15) His career trajectory after Stanford: working in Hollywood and then in the mutual fund business (21:00) His experience during the tech bust while working in equity research (25:45) His decision to pursue an MBA at Wharton to gain a business education and his eventual focus on real estate after walks through Philadelphia (27:30) His relationship with Peter Linneman at Wharton and taking his real estate finance and investments course (29:05) His experience working for a developer in Washington DC during the red-hot condominium market of 2003 at Metropolis Development Company (30:50) Experiencing the downturn in the real estate market around 2007-2009 and being laid off (33:00) The role of desperation as a motivator in starting his business (35:00) Financial Modeling Principles Discussion on the role of projections in real estate investment decisions despite their inherent uncertainty, using the analogy of a flight plan (39:20) Acknowledging that financial analyses rarely align perfectly with actual outcomes and questioning if Bruce has ever had a proforma come true (40:30) Addressing the impact of externalities like inflation, the S&L crisis, 9/11, the Global Financial Crisis, and COVID-19 on real estate projections (41:30) Strategies for compensating for unpredictable events and the importance of stress testing models and having a cushion (45:00) The difficulty of modeling black swan events (48:00) Advice for individuals aspiring to enter the field of real estate financial modeling (50:40) What excites Bruce Kirsch about financial analysis and the importance of understanding the real estate business and transaction mechanics (52:00) His collaboration with Peter Linneman on the textbook "Real Estate Finance and Investments", which began through his teaching at Georgetown (53:00) "Valuate" software derivation (56:00) Bruce Kirsch's observations over the past 17 years, emphasizing the balance between precision and practicality in financial modeling (58:40) Growth is painful (59:00) Company as small as it has been...just him now (1:01:00) Advice is to learn from mistakes and maintain humility (1:03:30) Spreadsheet starts out blank and is a tool. Always increase knowledge of real estate business and ask why conventions like "waterfalls" are there. (1:07:45) AI in Real Estate Demonstration of Bruce Kirsch's analytical model and discussion of AI tools he has experimented with, highlighting challenges with trustworthiness and current limitations (he shares a multifamily acquisition model online) (1:10:00) Discussion on prompting AI and its effectiveness in refining assumptions. AI is "oversold" as a reliable tool currently. (1:12:15) Bruce Kirsch's dream scenario for AI's application in his work, such as auditing spreadsheets and automating grunt work (1:14:30) Discussion about the potential for custom AI models tailored to specific expertise (1:20:00) The importance of data quality and internal data troves for effective AI implementation (1:27:30) Dream scenario for Bruce is AI doing an audit on spreadsheets and reporting back the errors from inspection (1:29:00) Insights from Bruce's former interns on the most painful day-to-day tasks they'd like to offload to AI, such as pulling comps and market data (1:33:00) Exploring the potential of AI in collaborating on deal analysis and generating different scenarios for complex situations like restructurings and adaptive reuse (1:36:00) Analogy of AI tools to the Bloomberg terminal (1:38:50) Comparison of the current state of AI to the early days of the internet (1:39:30) Discussion about Khan Academy's AI tool, Khanmigo, and its domain-specific training for education. Salman Khan's book is "Brave New Words" (1:40:30) Experiences of an Iconic Journey in CRE member (Chris Caylor) with ChatGPT and Otter.ai for automation and note-taking (1:43:00) Hypothetical case study on how AI could assist in multifamily deal analysis (1:47:20) Concerns about the potential for AI to homogenize deal underwriting (1:48:45) The role of AI in standardizing data formats and creating more digestible reports (1:49:45) Bruce Kirsch's agreement on the potential of AI to improve clarity and liquidity in the real estate market (1:51:15) REFM Opportunities Bruce discusses the services (REFI) format (see below for course information and a discount) (1:53:00) He built the model for The Wharf DC, a 2+ million s.f. mixed use project (110 tabs) (1:56:00) Questionnaire about mixed use properties (1:58:00) Personal Reflections and Industry Perspective Bruce Kirsch's overall perspective on the real estate industry, highlighting it as a tremendous and multidisciplinary opportunity and the paramount importance of reputation and trust (2:00:30) Bruce Kirsch's message if he could put a sign on the Capitol Beltway: "Don't take yourself too seriously" (2:04:30) Courses Bruce is offering his courses at a discount to podcast listeners. First, take a free assessment at this link: https://courses.getrefm.com/shop/free-tools/free-assessment-tests/. When you've determined your level, go to this website: https://courses.getrefm.com/ and use the discount code "Iconic" at the checkout to get a 15% discount for the course. Similar Episodes Michael Broder David Kessler Brad Olsen Mike Bush

“We love because He first loved us.” – 1 John 4:19Those six words beautifully capture the foundation of our relationship with God—we can only love and give because He first gave to us. Today, Sharon Epps joins us for a fascinating discussion on the generosity of women in the Bible.Sharon Epps is the President of Kingdom Advisors, FaithFi's parent organization. Kingdom Advisors serves the broad Christian financial industry by educating and equipping professionals to integrate biblical wisdom and financial expertise.The Women Who Provided for JesusLuke 8:1-3 records an often-overlooked detail:“Soon afterward, He went through cities and villages, proclaiming and bringing the Good News of the Kingdom of God. And the twelve were with Him, and also some women who had been healed of evil spirits and infirmities: Mary, called Magdalene, from whom seven demons had gone out, and Joanna, the wife of Chuza, Herod's household manager, and Susanna, and many others, who provided for them out of their means.”This passage tells us three key things:These women had been healed by Jesus—physically, spiritually, or both.They supported Jesus' ministry financially out of their own wealth.Their generosity was a response of gratitude for what Christ had done for them.One of these women, Joanna, stands out in particular.Joanna: A Woman Transformed by JesusJoanna was the wife of Chuza, King Herod's household manager. Thus, she likely had significant wealth and lived a royal lifestyle. Yet, despite her status, she was weakened when she met Jesus. She needed healing, and her first act of generosity was actually receiving—not giving.This is a powerful reminder: Before we can give, we must first receive.What Does This Teach Us?Money alone doesn't solve all problems—Joanna had wealth but still needed Christ.Generosity starts with receiving—not just financially, but in all aspects of life.God uses people from all walks of life—even a woman in Herod's court—to fund Jesus' ministry.Receiving Before We GiveJoanna's story reminds us of an important biblical truth: we can only give what we have first received.1 Corinthians 4:7 asks:“What do you have that you did not receive?”The answer? Nothing.Everything—our breath, skills, love, wisdom, and financial resources—is a gift from God. We receive, then we give, creating a virtuous cycle of generosity that mirrors God's own generosity toward us.Three Key Questions to Consider:What have I received from Christ that enables me to give?Is my giving safe or sacrificial?What does my giving reveal about how well I've received from God?These questions challenge us to shift our perspective—to see giving not as an obligation but as an overflow of what we have already been given.The Motivation Behind Joanna's GenerosityWhy did Joanna give so generously? Gratitude.Later, in Luke 24, we find Joanna at Jesus' empty tomb. She was among the women who encountered the angels, remembered Jesus' words, and ran to tell the apostles.Her journey shows a progression:She received healing from Jesus.She financially supported His ministry.She proclaimed His resurrection.Her generosity wasn't just about money—it was about devotion. She gave because she loved Jesus deeply.Lessons in GenerosityAs we reflect on Joanna's story, here are some key takeaways we can walk away with: 1. Generosity is a JourneyOur relationship with Christ fuels our generosity. The deeper our love for Him, the more naturally we want to give.2. We Must Receive Before We Can GiveWe often think about generosity in terms of money, but we also receive:Life itself—the breath in our lungs.Skills and abilities—talents that allow us to work and earn.Love from God and others—which shapes our generosity.3. Giving is an Act of WorshipJoanna's giving wasn't transactional—it was an expression of extravagant love for Jesus. She gave freely because she had freely received.As we reflect on Joanna's story, let's ask ourselves:Do I truly recognize that all I have is from God?Am I giving out of safety or sacrificial love?Does my giving reflect how well I've received from Christ?These questions can reshape our perspective on generosity, helping us move from obligation to joyful, faith-driven giving.Joanna's story reminds us that generosity is not about wealth—it's about the heart. As we receive from Christ, we are called to pass it on—whether through finances, service, or sharing the gospel.May we, like Joanna, be conduits of Christ's love, reflecting gratitude, devotion, and generosity in all we do.On Today's Program, Rob Answers Listener Questions:I have a term life insurance policy that I got when we renovated our house a few years ago. The premiums keep increasing, and we're now retired with no debt. Do I still need this policy?I have a 401(k) invested in high-risk options through Empower (formerly Prudential). The account performs well when the market is good but loses a lot when it's down. What are your thoughts on investing through Empower, and are there any other options I should consider for my 401(k)?I inherited a property that was deeded to me and the 'heirs of my body.' Do I need to create a will or a trust to transfer this property when I pass away properly?Resources Mentioned:Faithful Steward: FaithFi's New Quarterly MagazineWisdom Over Wealth: 12 Lessons from Ecclesiastes on Money (Pre-Order)Look At The Sparrows: A 21-Day Devotional on Financial Fear and AnxietyRich Toward God: A Study on the Parable of the Rich FoolFind a Certified Kingdom Advisor (CKA) or Certified Christian Financial Counselor (CertCFC)FaithFi App Remember, you can call in to ask your questions most days at (800) 525-7000. Faith & Finance is also available on the Moody Radio Network and American Family Radio. Visit our website at FaithFi.com where you can join the FaithFi Community and give as we expand our outreach.

In this episode we discuss J D Wetherspoons, Savills, Carnival, Boohoo, Prudential, & Trustpilot$jdw $svs $boo $ccl $pru $trst

In the third episode of Skadden's yearlong podcast series on global prudential solvency requirements, host Robert Chaplin and colleague Annabel Smethurst discuss Japan's insurance and regulatory landscape. As the world's fourth-largest insurance market, Japan has become increasingly attractive to foreign insurers due to its mature market, aging population and ongoing regulatory reforms. Rob and Annabel explore Japan's regulatory framework, its evolution from the "financial Big Bang" of the 1990s and the flourishing reinsurance sector that has emerged as the country aligns with international standards such as Solvency II and the Insurance Capital Standard (ICS).

Meet Sarah Noel Block, your Marketing Strategist friend. Sarah has rocked the content world for 16 years. She's supported big shots like apartments.com and Prudential, but her heart lies with small teams. As the creator of the StrategicSpark Workshop, the StrategicStory, and Tiny Marketing Framework, she's a master at helping tiny teams achieve big results. With an award-winning content platform under her belt and featured in Entrepreneur, Forbes, and Thrive, Sarah knows her stuff. Catch her speaking at conferences and dazzling audiences with her wisdom. She's like that favorite teacher who makes learning fun and impactful. Let Sarah guide your marketing journey and unlock the secrets to success.00:00 - 00:27 "The basis of the framework is streamline, systematize, automate, and outsource. So what we're talking about today is the streamline part of it, which is the lean marketing engine. So we'll get into that later, but systematize is, can you build templates around this? Can you create automations around this? Can you use AI for pieces of it? What can we use as an anchor that we can repurpose?” — Sarah Noel Block00:28 - 00:46 Welcome to Peppershock Media's Marketing Expedition Podcast00:47 - 01:34 Sarah's Background01:35 - 08:10 Marketing Essentials Moment: Developing Effective Creative Ads08:11 - 10:57 Welcome to the show, Sarah!10:58 - 12:18 The Lean Marketing System12:19 - 18:52 Implementing AI in Marketing18:53 - 22:31 Success Stories from the Lean Marketing Engine22:32 - 25:09 Understanding Gateway Offers25:10 - 28:16 The Importance of Client Fit28:17 - 29:16 Hello Audio is the best format for creating a connection between you and your audience and allows them to access your zone of genius at the click of a button.29:17 - 31:49 Building Trust with Clients31:50 - 33:12 Setting Expectations for Marketing33:13 - 38:53 The Role of Collaboration in Marketing38:54 - 39:33 Listen to the Tiny Marketing Podcast and Reach out to Sarah (https://www.sarahnoelblock.com/)39:34 - 40:58 Thank you so much, Sarah! Share this podcast, give us a review, and enjoy your marketing journey!40:59 - 41:45 Join the Marketing Expedition Community today! Like what you hear, but need more information?Meet with Rhea Allen#TinyMarketing #TinyMarketingPodcast #LeanMarketingSystem #AI #AIMarketingTools #MarketingEssentialsMoment #CreativeAds #GatewayOffers #BuildingTrust #Collaboration #FreshMarketingStrategy #MarketingTips Hosted on Acast. See acast.com/privacy for more information.

Luis Benguerel, analista independiente, pone el foco en los índices europeos con vistazo a Sodexo, Prudential, Jeronimo Martins y las alemanas RWE, Lanxess y Rheinmettal.

No episódio #69 do NexoCast, recebemos Paulo Iserhard, Conselheiro Independente com mais de 35 anos de experiência executiva em empresas nacionais e internacionais, para uma conversa sobre a governança e a relevância dos conselhos para empresas familiares.Com uma abordagem dinâmica e repleta de experiências, Paulo destacou as principais contribuições dos conselhos para a longevidade das empresas, incluindo apoio à gestão do dia a dia, acesso a recursos financeiros e não financeiros, definição de papéis claros, otimização do valor financeiro e visão estratégica.“A palavra-chave do conselho é longevidade, o tema é estratégia e a linguagem é finanças”, comentou. Além disso, enfatizou a necessidade de um olhar atento às pessoas dentro das empresas, destacando que políticas e processos eficazes são essenciais para a sustentabilidade dos negócios. “It's all about people”, ressaltou.Seguindo a tradição do Meeting de Governança, Paulo indicou dois autores que o inspiram: Simon Sinek, referência em liderança e cultura organizacional, e Ram Charan, especialista em estratégia empresarial.O episódio já está disponível no site do Nexo Governança Corporativa e nas principais plataformas de áudio.O NexoCast é uma produção original de Nexo Governança Corporativa, com o patrocínio de Atitus Educação, BrSupply Suprimentos Corporativos e CanofeLipp franqueada Prudential.

Carol Orsborn, Ph.D. is a recognized thought leader in the field of conscious aging and author of over 30 books translated into 15 languages, including her forthcoming The Making of an Old Soul: Aging as the Fulfillment of Life's Promise and Older, Wiser, Fiercer: The Wisdom Collection. Orsborn, who won Gold in the Nautilus Book Awards in the category of Aging Consciously, is chief archivist at Fierce with Age, the Digest of Boomer Wisdom, Inspiration, and Spirituality housed at CarolOrsborn.com. She co-leads the Sage-ing International Book Club for the leading global organization in the field of Conscious Aging, Sage-ing International. For the past forty years, Orsborn has been a compelling voice of her generation, interviewed on Oprah, The Today Show, CBS Morning News, The New York Times, and The Shift Network among many others.Dr. Orsborn received her Master of Theological Studies and Doctorate in History and Critical Theory of Religion from Vanderbilt University with specialization in the fields of adult and spiritual development. She has done post-graduate work in Spiritual Counseling at the New Seminary in Manhattan, Stillpoint, and the Spirituality Center at Mount St. Mary's College. A former top marketer helping brands like Ford, Humana, and Prudential build relationships with the Boomer generation, she is now committed to both living and expanding awareness of aging as a spiritual path.She lives in Madison, Tennessee, on the banks of the Cumberland River, with her husband of over 50 years, Dan Orsborn. They have two adult children, two grandchildren, and foster dogs for the Old Friends Senior Dog Sanctuary.

Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Stephanie Chung. Author of Ally Leadership, How To Lead People Who Are Not Like You, is the first African-American president of a private aviation company with 30+ years of experience- which she began as a baggage handler and led to top executive roles like President of JetSuite and Chief Growth Officer at Wheels Up. Company Description *Launched and led this successful coaching and training firm, establishing the business plan and strategic vision, as well as providing the business development, sales, and operations oversight needed to grow quickly. Engage with clients to provide sales training, executive mentorship, and business coaching, focusing on leadership communications and high-ticket selling.

Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Stephanie Chung. Author of Ally Leadership, How To Lead People Who Are Not Like You, is the first African-American president of a private aviation company with 30+ years of experience- which she began as a baggage handler and led to top executive roles like President of JetSuite and Chief Growth Officer at Wheels Up. Company Description *Launched and led this successful coaching and training firm, establishing the business plan and strategic vision, as well as providing the business development, sales, and operations oversight needed to grow quickly. Engage with clients to provide sales training, executive mentorship, and business coaching, focusing on leadership communications and high-ticket selling.

Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Stephanie Chung. Author of Ally Leadership, How To Lead People Who Are Not Like You, is the first African-American president of a private aviation company with 30+ years of experience- which she began as a baggage handler and led to top executive roles like President of JetSuite and Chief Growth Officer at Wheels Up. Company Description *Launched and led this successful coaching and training firm, establishing the business plan and strategic vision, as well as providing the business development, sales, and operations oversight needed to grow quickly. Engage with clients to provide sales training, executive mentorship, and business coaching, focusing on leadership communications and high-ticket selling.

Is the LGBTQ+ community improving financially?Good news, fam! The LGBTQ+ community is stepping up its financial game, and we've got the receipts.

If you've ever worked with a large client, for example, a Fortune 500 prospect, you might be familiar with a question they often ask, which is, “What size is your team? How many people do you have?” As a solo consultant, your heart might sink. You know you have the expertise, but you're wondering, how do I respond? How do I deal with my smaller size when a larger company is asking? Well, that was the situation that Ken Ramaley was in until he engineered a counterintuitive approach that transformed his consulting practice. By challenging the conventional wisdom about hiring, team building, and digital transformation, he architected a path to a successful seven figure plus consulting business. Now, Ken has also been a client in our Clarity Coaching Program, and I've had the pleasure of watching firsthand how he's grown his business. In this episode, you will uncover the mindset shift that helps you land major clients before building your team, a proven framework for commanding premium fees without perfect infrastructure, and the exact process for scaling your practice while reducing your operational hours. That's right. I'm sure you want that as well. Being more effective, making more money while spending fewer hours working in the business. You'll learn all that in this episode. Dig in and enjoy.Welcome to the Consulting Success podcast. I'm your host Michael Zipursky, and in this podcast, we're going to dive deep into the world of elite consultants where you're going to learn the strategies, tactics and mindset to grow a highly profitable and successful consulting business.Before we dive into today's episode. Are you ready to grow and take your consulting business to the next level? Many of the clients that we work with started as podcast listeners just like you, and a consistent theme they have shared with us is that they wished they had reached out sooner about our Clarity Coaching Program rather than waiting for that perfect time. If you're interested in learning more about how we help consultants just like you, we're offering a free, no pressure growth session call. On this call, we're going to dive deep into your goals, challenges and situation and outline a plan that is tailor made just for you. We will also help you identify where you may be making costly and time consuming mistakes to ensure you're benefiting from the proven methods and strategies to grow your consulting business. So don't wait years to find clarity. If you're committed and serious about reaching a new level of success in your consulting business, go ahead and schedule your free growth session. Get in touch today. Just visit Consulting Success - Grow to book your free call today.Ken Ramaley, founder of Ramaley Group, has 20+ years in process engineering, auditing, and business consulting. Passionate about cultivating process excellence through projects, training and coaching, Ken leverages Lean Six Sigma experience from GE, Prudential, and Bank of America. He's also a certified internal auditor with a risk management assurance certificate. A Brown BA in Mathematics and a UChicago MBA in Finance/Management underpin his expertise. Ken holds a patent for statistical sampling and is a published author in trade and academic journals.Connect with Ken RamaleyDiscover more about Ramaley GroupMentioned in this episode:Check...

In the second episode in Skadden's yearlong podcast series on global prudential solvency requirements, host Robert Chaplin and colleague Abraham Alheyali discuss the regulatory regime in Bermuda, a global center for insurance and reinsurance. More than 30 major firms underwrite from the country, and it is the largest supplier of catastrophe reinsurance to U.S. insurers. Rob and Abraham discuss the Bermuda Monetary Authority's (BMA's) regulatory approach toward different types of insurers and reinsurers, the four key concepts in Bermuda's prudential regime, various requirements for capital holdings and investments, and how the insurance industry's growth and increasing sophistication will likely lead to future regulatory changes.

HR3 - Drake Maye seems eager to work under Mike Vrabel, but hearing him defend his young receivers isn't a good sign for Arcand. Also, he takes issue with Steve Smith Sr. blaming the Patriots' receivers coach for last year's issues. Then, the New England Nightly News features falling debris in the Prudential tunnel and a man using the bathroom on a Beverly bar. And, is trading Joe Milton really the only bold move the Pats could make this offseason?

We're learning more about problems in the Prudential tunnel. A Boston federal judge has once again blocked a move from the White House to cut medical research funding at hospitals and universities around the country. Big changes are coming to the Yankees. Stay in "The Loop" with #iHeartRadio.

Advances in medicine and healthy living mean that more and more people will live to be 100. But just because their bodies can last doesn't mean their bank accounts will keep up. Retirement, and especially a long retirement, takes careful planning and sophisticated financial literacy. It's impossible to know what the future economic world will look like, but accounting for the unexpected and finding good guidance is essential. In this talk sponsored by Aspen Institute supporter Prudential Financial, two financial planning experts lay out the options for saving later in life and spread the word on the importance of preparation. Penny Pennington is the managing partner of Edward Jones and Rob Falzon is the vice chair of Prudential. Barron's economic reporter Megan Leonhardt moderates the conversation. aspenideas.org

Dr. Carol Orsborn is the best-selling author of over 35 books including Spiritual Aging: Weekly Reflections for Embracing Life. Her earlier books include The Making of an Old Soul: Aging as the Fulfillment of Life's Promise and Older, Wiser, Fiercer. She has appeared on Oprah, NBC Nightly News and on The Today Show among many others. She has helped brands such as Ford, AARP, Prudential and Humana communicate with Baby Boomers.   Carol and Dawson discuss: Why aging in the best of times is difficult Searching for meaning and purpose Exploring aging as a spiritual experience Carol's story How to age positively What to do when you feel powerless and alone Unprecedented joy and fulfillment Learning to love aging is a new skill The reasons why older you get, the freer you get Living passionately and fully at any age   Discover more about Carol's work at: https://carolorsborn.com/   View Dawson's work at: http://dawsongift.com/   And to preorder Dawson's next book, Spiritual Intelligence:  https://www.amazon.com/Spiritual-Intelligence-Activating-Circuits-Awakened/dp/160415294X/     #mindtomatter #blissbrain #spiritualintelligence #eft #meditation #highenergyhealth #aging #spiritualaging #embracinglife       

Sarah Noel Block has been thriving inside the Mastery community, implementing our model in her marketing business — showing everyone that even though the model was designed with one to two person branding agencies in mind, the principles can apply to any creative services business.In this episode, Sarah shares one strategy in particular that anyone could use to support their business: Online Events. Sarah is a master at using online events to bring people into her world, make connections, and generate quality leads. And she tells us how she does it.Sarah Noel Block has rocked the content world for 16 years. She's supported big shots like apartments.com and Prudential, but her heart lies with small teams. As the creator of the StrategicSpark Workshop, the StrategicStory, and Tiny Marketing Framework, she's a master at helping tiny teams achieve big results. With an award-winning content platform under her belt and features in Entrepreneur, Forbes, and Thrive, Sarah knows her stuff. She's like that favorite teacher who makes learning fun and impactful. Tune into this episode to hear:What builds authentic relationshipsThe tools Sarah uses to bring participants to her eventsHow to borrow audiences through collaboration to build your networkHow Sarah finds the spaces where her dream clients areHow to move from event participant, to prospect, to saleLearn more about Sarah Noel Block:Tiny MarketingThe Tiny Marketing ShowConnect on LinkedInUpcoming EventsResources:No BS Agencies MasteryThe Price to Freedom Calculator™No BS LaunchpadNo BS Agency Owners Free Facebook GroupStart reading the first chapter of my bookPiasilva.com

Welcome to the Financial Freedom & Wealth Trailblazers Podcast! In this episode, we'll explore why relationships, not titles, are the real key to leading with influence, trust, and impact. Francis Jay Caputo is the Co-Founder of 4D Associates International designing and delivering professional development programs and curriculums for a wide range of international Fortune 1000 companies, government agencies and NGO's including Xerox, Prudential, BCG, Reyes Holdings, Lockheed Martin, Hewlett Packard, U.S. Marine Corp, USAID and International Rescue Committee among others. Jay is a CCA Certified Master Coach and the creator of the Transformative Coaching Certification Program (TCCP™), internationally accredited by the Certified Coaches Alliance (CCA). Jay has an extensive background in human and group development including two bachelor degrees and a Masters of Science degree in Conflict Analysis and Resolution from George Mason University. He is a former Certified District Court Mediator in the Washington D.C. region and has spent several years training in the Japanese martial art of Aikido. Jay has served on the boards of multiple philanthropic and non-profit organizations and is currently the Co-President on the Board of Directors for Education Rocks, an international non-profit (501c3) committed to ending global poverty through youth leadership and education.  In November, 2019, Jay delivered a TEDx Talk entitled Partnership and the Value of Interpersonal Conflict in which he introduced a unique framework for relationship building and personal leadership. More information about his work and philosophy can be viewed at his website: www.fjcaputo.com.  Jay resides in Lake Worth, Florida with his wife and daughter and their pets. Connect with F. Jay here:  www.linkedin.com/in/fjcaputo www.fjcaputo.com Grab the freebie here: https://linktr.ee/fjcaputo =================================== If you enjoyed this episode, remember to hit the like button and subscribe. Then share this episode with your friends. Thanks for watching the Financial Freedom & Wealth Trailblazers Podcast. This podcast is part of the Digital Trailblazer family of podcasts. To learn more about Digital Trailblazer and what we do to help entrepreneurs, go to DigitalTrailblazer.com. Are you a coach, consultant, expert, or online course creator? Then we'd love to invite you to our FREE Facebook Group where you can learn the best strategies to land more high-ticket clients and customers.  QUICK LINKS:  APPLY TO BE FEATURED: https://app.digitaltrailblazer.com/podcast-guest-application DIGITAL TRAILBLAZER: https://digitaltrailblazer.com/

Citi ve alzas en los mercados globales de acciones; Nicolás Maduro jura su tercer mandato como presidente de Venezuela; Detalles de la encuesta LatamPulse de AtlasIntel; y extractos de la entrevista con Carolina Grunwald, economista jefe de Prudential AGF en Chile, sobre las perspectivas de tasas globales.Más de Bloomberg en EspañolNewsletter Cinco cosas: https://trib.al/WIwfnT0Linkedin: https://www.linkedin.com/company/bloomberg-en-espanol/Youtube: https://www.youtube.com/BloombergEspanolWhatsApp: https://whatsapp.com/channel/0029VaFVFoWKAwEg9Fdhml1lTikTok: https://www.tiktok.com/@bloombergenespanolX: https://twitter.com/BBGenEspanolLocución: Ivana BarguésProducción: Eduardo ThomsonSee omnystudio.com/listener for privacy information.

In this episode of Salesy with Meghan, Meghan sits down with Tonya Rapley, a financial education pioneer and three-time entrepreneur. Tonya shares her inspiring journey from working in nonprofits to becoming the founder of My Fab Finance and Her Legacy Media, Inc. They dive into the realities of entrepreneurship, the power of financial literacy, and how to design a life that aligns with your unique goals and seasons.Key Takeaways:Navigating Transitions: Tonya opens up about her decision to step back into a 9-to-5 role after nearly a decade of entrepreneurship, showing that success is a personal journey, not a fixed destination.Financial Literacy as Empowerment: She explains how financial planning, from retirement accounts to diversified revenue streams, builds stability in both personal and business pursuits.The Truth About Entrepreneurship: Tonya debunks the glamorized myths of online success, emphasizing the importance of patience, transparency, and defining success on your own terms.The Importance of Alignment: Designing your life around your current season allows you to make empowered choices, whether you're pursuing full-time entrepreneurship, returning to the workforce, or balancing both.About Tonya Rapley:Tonya Rapley is an internationally recognized speaker, best-selling author, and financial education pioneer. She is the CEO of Her Legacy Media, Inc., home to My Fab Finance and HLM Solutions. As co-executive producer and co-host of the award-winning series Going From Broke, she has transformed countless lives by championing financial literacy.Her clients include HUD, Prudential, State Farm, SoFi, and J.P. Morgan Chase, and she's an investor in companies like Partake Foods and Esusu. Tonya holds a master's degree in Public Policy & Affairs and brings her expertise to empower individuals and communities.Links & Resources:Mini-Private Podcast: You, Inc.Life Alignment Quiz: MyAlignedLifeQuiz.comConnect with Tonya: Instagram | Threads | LinkedInMentioned in This Episode:Partnerships with Rocket Mortgage and the City University of New YorkFinal Thoughts:Tonya encourages listeners to embrace their unique path, align their life with their goals, and release what no longer serves them. Whether you're exploring entrepreneurship or redefining your relationship with work, this episode offers practical advice and inspiration.

Make the New Year Your Best Year Free 2-part Workshop to build 3 new habits January 3 and 10th  – 12 Noon Eastern – 1 hour via Zoom Sign Up here _______________________ As the year winds down, it's time to reflect - and look ahead. Carol Orsborn, author of the new book Spiritual Aging: Weekly Reflections for Embracing Life, explains why it's a wise move to continue that practice  with weekly reflections to tune into the spiritual side of aging. Carol Orsborn joins us from Tennessee. _______________________ Bio Dr. Carol Orsborn is the best-selling author of over 35 books including her forthcoming Spiritual Aging: Weekly Reflections for Embracing Life. Her body of work includes The Making of an Old Soul: Aging as the Fulfillment of Life's Promise.  Older, Wiser, Fiercer: The Wisdom Collection  and 2015 Gold Nautilus Book Award winner in the category of Consciously Aging: The Spirituality of Age: A Seeker's Guide to Growing Older (with Robert L. Weber, Ph.D.) She has recently launched the Spiritual Aging Study and Support Group (SASS) at Spiritual Aging@ Substack.com.  She founded the Conscious Aging Book Club in conjunction with Parnassus Books and now housed at CarolOrsborn.com, and the Sage-ing Book Club run in conjunction with the leading organization in the field Sage-ing International Carol is curator of Fierce with Age:  The Archives of Boomer Wisdom, Inspiration, and Spirituality, housed at CarolOrsborn.com and a leading voice of the conscious aging and spirituality and aging movements.  For the past decade, she has also blogged about the Boomer Generation for Huffington Post, BeliefNet.com and PBS's Next Avenue, among others. Dr. Orsborn received her Masters of Theological Studies and Doctorate in History and Critical Theory of Religion from Vanderbilt University with post-graduate work in Spiritual Counseling at the New Seminary in Manhattan. She is an internationally-recognized thought leader on the fulfillment of the human potential through all life stages. For the past forty years, Dr. Orsborn has been a leading voice of her generation, appearing on Oprah, NBC Nightly News and on The Today Show among many others. Her blogs have appeared regularly in Huffington Post, Beliefnet, NPR's Next Avenue and McKnights, among others.  She has been  a frequent speaker at conferences and events such as the American Society of Aging, Sage-ing International Conference, Boomerstock, the Positive Aging Conference, Omega Institute and the American Academy of Religion. Dr. Orsborn established her reputation as a generational expert as co-founder of the first global initiative by a top ten PR company dedicated to helping brands such as Ford, AARP, Prudential and Humana communicate with Boomers. She has brought her talks and retreats on resilience, spirituality and aging to such venues as Omega Institute, American Society of Aging, Positive Aging Conference, Vanderbilt University Hospital and many other aging, healthcare, spiritual and religious groups. Dr. Orsborn received her Doctorate in History and Critical Theory of Religion from Vanderbilt University, specializing in adult development and ritual studies, including intergenerational values formation and transmission. She has served on the faculties of Pepperdine, Loyola Marymount and Georgetown Universities.  Dr. Orsborn lives in Nashville, Tennessee and Toronto, Canada. ________________________ For More on Carol Orsborn Spiritual Aging: Weekly Reflections for Embracing Life Website Substack ________________________ Podcast Episodes You May Like The Vintage Years – Dr. Francine Toder Slow Living - Stephanie O'Dea From Role to Soul – Connie Zweig Getting Good at Getting Older – Rabbi Laura Geller ________________________ Thinking of retiring? Start here with our Best Books on Retirement summaries _______________________ About The Retirement Wisdom Podcast

Episode 241: When is mastering the basics a differentiator? In an industry where complexity is the norm, Prudential Group Insurance has made a counterintuitive strategic choice. While many companies chase innovation through digital transformation and enhanced features, Prudential has discovered that operational excellence—the "absence of noise"—can be a more powerful differentiator. Abhii Parakh and Mike Estep reveal why group insurance demands a fundamentally different approach to customer experience than high-touch industries like hospitality or travel. For Prudential, success depends not on bells and whistles, but on excelling at the foundational elements: reliable execution, friction-free processes, and consistent delivery. "The absence of noise is a tremendous win," Mike emphasizes. "That's not the long-term goal for us. But if you don't get those things right, you won't get the chance to get to the nirvana state where you are separating yourself from the competition because of the experiences you created.” Learn how Prudential delivers seamless experiences across its ecosystem of brokers, employers, and employees by prioritizing simplicity and operational excellence. Discover why, in complex B2B2C environments, flawless execution of core processes can be a more powerful differentiator than feature innovation. Guests: Abhii Parakh, Head of Customer Experience, Prudential Financial, and Mike Estep, President, Group Insurance, Prudential Financial Host: Rob Markey, Partner, Bain & Company Give Us Feedback: We'd love to hear from you. Help us enhance your podcast experience by providing feedback here in our listener survey: https://bit.ly/CCPodcastFeedback Want to get in touch? Send a note to host Rob Markey: https://www.robmarkey.com/contact-rob Time-stamped List of Topics Covered: [00:01:16] Overview of group insurance products [00:03:21] The broker, employer, and employee experience [00:06:46] Employees' challenges with insurance products [00:10:21] Eliminating friction to enable differentiation [00:19:02] Customer experience as a growth driver [00:35:48] Overcoming challenges in survey feedback Time-stamped Notable Quotes: [00:05:24] “Modern life is exhausting. The last thing you want to deal with is friction with your group insurance carrier—about reports, getting your commission check, or that we're screwing up the bill and you're getting heat from that client. It doesn't need to be rocket science. There's beauty in simplicity and intuitive experiences that are void of friction.” [00:08:31] “The absence of noise is a tremendous win. That's not the long-term goal for us. But if you don't get those things right, you won't get the chance to get to the nirvana state where you are separating yourself from the competition because of the experiences you created.” [14:01] “Feedback—while painful to hear—is something you can use as a tool to help get other people in the organization to respond and make improvements that will help you, personally, be successful because they're resolving problems of your customers.”

Lucas Sherraden welcomes Brian Kemp from Columbus Ohio to the Built How Podcast. Brian discusses his 37-year journey, from humble beginnings at Prudential to building one of the nation's top teams with Keller Williams. He emphasizes the importance of partnerships, open communication, and creating opportunities for team members. Brian also shares personal stories about fostering a balanced life and how pivotal moments of reflection and strategic decisions drove his team's recent growth. Discover Brian's keys to success through collaboration and adaptability in real estate. Connect with Brian at https://reequitygroup.com/ ---------- Visit www.builthow.com to sign up for our next live or virtual event. Part of the Win Make Give Podcast Network

  Clement Manyathela speaks to Fundi Tshazibana, the deputy governor at the South African Reserve Bank and the CEO of the Prudential Authority about what the Prudential Authority is and how it works for you.See omnystudio.com/listener for privacy information.

Transition | Bernstein isn't a fan of the new Prudential Plaza pickleball courts full 1162 Thu, 21 Nov 2024 20:41:51 +0000 CrXoMqJayGoXY6H3U7ZgwcrVQskBBgSh sports Bernstein & Harris Show sports Transition | Bernstein isn't a fan of the new Prudential Plaza pickleball courts Dan Bernstein and Marshall Harris bring you fun, smart and compelling Chicago sports talk with great listener interaction. The show features discussion of the Bears, Blackhawks, Bulls, Cubs and White Sox as well as the biggest sports headlines beyond Chicago. Leila Rahimi joins the show as a co-host on Wednesdays. Recurring guests include Bears linebacker T.J. Edwards, Pro Football Talk founder Mike Florio, Cubs outfielder Ian Happ and Cubs president of baseball operations Jed Hoyer. Catch the show live Monday through Friday (10 a.m.- 2 p.m. CT) on 670 The Score, the exclusive audio home of the Cubs and the Bulls, or on the Audacy app. © 2024 Audacy, Inc. Sports False https://player.amperwavepodcasting.com?feed-link=https%3A%2F%2Frss.amperwave.net%2F

Tom Shimko, a seasoned expert in customer experience (CX) and marketing, to discuss the ROI of CX. Tom highlights the necessity of treating CX as a strategic imperative rather than a mere nicety. He unpacks the IDIC framework by Peppers and Rogers, emphasizing identification, differentiation, interaction, and customization as key steps. Tom shares insightful case studies, including work with 1800 Flowers, AIG, and Prudential, demonstrating how targeted CX improvements can significantly enhance customer value and reduce attrition. He underscores the importance of aligning CX initiatives with senior leadership's goals and understanding customer needs at every lifecycle stage to justify continued investment in CX efforts. What are some misconceptions about proving the value of customer experience? Addressing misconceptions helps CX leaders understand the critical elements that often go overlooked or misunderstood. Tom highlights the importance of measurable metrics in customer experience, which are essential for justifying investments and making informed decisions. It also helps shift the view of customer experience from being a "nice to have" to a strategic necessity. How does the IDIC framework relate to the customer lifecycle? Tom discusses the IDIC framework, which includes Identification, Differentiation, Interaction, and Customization. Understanding this framework allows businesses to segment their customers effectively, address their needs more precisely, and measure the impact of their strategies. By relating it to the customer lifecycle, Tom shows how this framework can be applied in real-world scenarios to enhance customer relationships and drive business growth. Can you walk through some use cases from your experience to give leaders a blueprint for how they might identify opportunities to calculate the ROI of CX? Real-world examples and use cases provide practical insights and a blueprint for CX leaders. Tom's examples from 1-800-Flowers, AIG, and Prudential show how specific strategies can have a significant impact on business metrics like customer retention, revenue, and cancellation rates. These use cases offer actionable steps for leaders to follow and adapt to their unique contexts. Meet Tom! Tom Shimko brings a background of 20+ years of experience leading marketing, customer experience, and strategic planning in both senior management and consulting roles.  These have included building and leading the consulting division as a Senior Managing Partner at Peppers & Rogers Group, Director of International Marketing at Prudential, Head of Marketing Intelligence and Customer Experience at GE Capital, SVP, Customer Retention and Loyalty at AIG, and as the Chief Marketing Officer at Pitney Bowes, Danbury Health Systems, and the DMA.  His consulting clients cross B2B, B2C and Nonprofit sectors, and include organizations such as Acxiom, Oracle, 1800Flowers, Space.com, Jaguar, Wolters Kluwer, Rodale Publishing, the American Cancer Society, and the Young President's Organization.  Tom currently leads Shimko1to1.com, where he helps organizations to increase customer acquisition, improve retention, and grow customer value, by focusing on customer needs, potential value, and by improving the customer experience.  Known for driving transformative growth, Tom excels in crafting innovative customer-centric strategies and leveraging data-driven insights, with a focus on action, impact and results. 

Tom Shimko, a seasoned expert in customer experience (CX) and marketing, to discuss the ROI of CX. Tom highlights the necessity of treating CX as a strategic imperative rather than a mere nicety. He unpacks the IDIC framework by Peppers and Rogers, emphasizing identification, differentiation, interaction, and customization as key steps. Tom shares insightful case studies, including work with 1800 Flowers, AIG, and Prudential, demonstrating how targeted CX improvements can significantly enhance customer value and reduce attrition. He underscores the importance of aligning CX initiatives with senior leadership's goals and understanding customer needs at every lifecycle stage to justify continued investment in CX efforts. What are some misconceptions about proving the value of customer experience? Addressing misconceptions helps CX leaders understand the critical elements that often go overlooked or misunderstood. Tom highlights the importance of measurable metrics in customer experience, which are essential for justifying investments and making informed decisions. It also helps shift the view of customer experience from being a "nice to have" to a strategic necessity. How does the IDIC framework relate to the customer lifecycle? Tom discusses the IDIC framework, which includes Identification, Differentiation, Interaction, and Customization. Understanding this framework allows businesses to segment their customers effectively, address their needs more precisely, and measure the impact of their strategies. By relating it to the customer lifecycle, Tom shows how this framework can be applied in real-world scenarios to enhance customer relationships and drive business growth. Can you walk through some use cases from your experience to give leaders a blueprint for how they might identify opportunities to calculate the ROI of CX? Real-world examples and use cases provide practical insights and a blueprint for CX leaders. Tom's examples from 1-800-Flowers, AIG, and Prudential show how specific strategies can have a significant impact on business metrics like customer retention, revenue, and cancellation rates. These use cases offer actionable steps for leaders to follow and adapt to their unique contexts. Meet Tom! Tom Shimko brings a background of 20+ years of experience leading marketing, customer experience, and strategic planning in both senior management and consulting roles.  These have included building and leading the consulting division as a Senior Managing Partner at Peppers & Rogers Group, Director of International Marketing at Prudential, Head of Marketing Intelligence and Customer Experience at GE Capital, SVP, Customer Retention and Loyalty at AIG, and as the Chief Marketing Officer at Pitney Bowes, Danbury Health Systems, and the DMA.  His consulting clients cross B2B, B2C and Nonprofit sectors, and include organizations such as Acxiom, Oracle, 1800Flowers, Space.com, Jaguar, Wolters Kluwer, Rodale Publishing, the American Cancer Society, and the Young President's Organization.  Tom currently leads Shimko1to1.com, where he helps organizations to increase customer acquisition, improve retention, and grow customer value, by focusing on customer needs, potential value, and by improving the customer experience.  Known for driving transformative growth, Tom excels in crafting innovative customer-centric strategies and leveraging data-driven insights, with a focus on action, impact and results. 

Jasmine Glover, a dynamic force in the financial services industry who refers to herself as "the Beyoncé of the financial world." With over a decade of experience, Jasmine has empowered both high-net-worth individuals and everyday families through financial literacy, financial planning, and wealth management. Having worked at notable firms like Prudential and Alliance Global Partners, Jasmine shares her journey from aspiring accountant to successful financial advisor and content creator.In this episode, you'll discover:The Evolution of Jasmine's Financial Journey: Jasmine talks about her transition from pursuing a career in accounting to becoming a financial advisor. She explains how her passion for helping people manage their finances led to a fulfilling career where she supports individuals and families in achieving their financial goals.Essential Financial Planning for Business Owners: Jasmine dives into the financial challenges faced by small business owners and entrepreneurs, especially when transitioning out of a 9-to-5 job. She breaks down the critical elements of financial planning, including cash management, risk management, and retirement planning, offering valuable advice on how to build financial security while growing a business.Understanding Wealth Transfer and Estate Planning: Jasmine discusses the often-overlooked topic of wealth transfer and estate planning, explaining how business owners and individuals can ensure that their assets are properly transferred to their beneficiaries. She shares real-life examples and strategies for using insurance and trust to simplify wealth transfer while minimizing taxes.Breaking Through the Noise on Social Media: As a content creator, Jasmine shares her experience leveraging Instagram to provide financial literacy tips and connect with a broader audience. She discusses the importance of correcting misinformation online and how social media can be a powerful tool for financial advisors to build relationships and grow their client base.Top 3 Financial Tips for Business Owners: Jasmine leaves the audience with actionable advice, including the importance of having a solid defense plan, building an emergency fund, and planning for retirement, even as business owners focus on growth.Tune in to this episode to hear Jasmine's expert insights on financial literacy, wealth management, and how to achieve financial security, especially for small business owners and entrepreneurs.4o

Meet Sarah Noel Block, your Marketing Strategist friend. Sarah has rocked the content world for 16 years. She's supported big shots like apartments.com and Prudential, but her heart lies with small teams. As the creator of the StrategicSpark Workshop, the StrategicStory, and Tiny Marketing Framework, she's a master at helping tiny teams achieve big results. With an award-winning content platform under her belt and featured in Entrepreneur, Forbes, and Thrive, Sarah knows her stuff. Catch her speaking at conferences and dazzling audiences with her wisdom. She's like that favorite teacher who makes learning fun and impactful. Let Sarah guide your marketing journey and unlock the secrets to success :) Connect with Sarah here: https://www.linkedin.com/in/sarahnoelblock/ https://www.sarahnoelblock.com/ Want to work directly with myself and Nancy to help you grow and scale your business over the next 12 months? Use this link to book a free strategy session with us: https://scottaaron.as.me/expertauthorityconsult

Highlights from this week's conversation include:Malcolm's Background and Experience (0:10)Experience as an Allocator (2:43)LP Perspective on Investment Risks (4:07)Advantages of Smaller Check Writers (6:43)Criteria for Assessing Fund Managers (8:44)Exciting Opportunities in Healthcare and Deep Tech (12:09)Challenges of Sourcing Family Offices (15:06)Insider Segment: The Impact of AI on Hardware Ecosystems (18:30)Interest in Hardware Financing (21:15)Diversifying Capital Stacks (22:20)Formation of the Black LP Association (24:12)Growth of Diverse Emerging Managers (27:27)Challenges in Fundraising (30:34)Differentiation in Asian Markets (32:12)Value Addition as an LP (37:05)Internship Opportunities in VC (39:33)Building a Talent Pipeline (42:04)Final Thoughts on Market Opportunities (44:20)Malcolm Robinson founded and serves as the executive director of the Black Venture Capital Consortium (BVCC), which educates, trains and places top students from HBCUs into the venture capital and startup ecosystem. In addition, Mr. Robinson co-founded and is the executive director of the Black LP Association (BLPA). Prior to BVCC and BLPA, Mr. Robinson was a general partner at Avenue Capital Group where he launched Avenue's Asia investment management business in 1999 and grew it to over $5 billion AUM, opening 9 offices in 8 countries and building and managing a team of over 110 employees throughout China, India and Southeast Asia. The fund invested in private equity, distressed debt, nonperforming loans and mezzanine investments. Prior to joining Avenue in 1999, he was the chief investment officer for the Richmont-Parley Investment Company, a Hong Kong based investment company. Before that, he was a portfolio manager at The Pacific Group's Asia Hedge Fund based in Hong Kong and affiliated with the U.S. based hedge fund, Tiger Management Corporation. The Asia Hedge Fund directly invested in long/short equities, convertible bonds, fixed income securities, currencies and derivatives. Prior to that, Mr. Robinson was an investment professional with the Prudential Investment Corporation. During his seven years at Prudential, he participated in $600 million of direct investments in private credit and private equity. Mr. Robinson founded the New Jersey Advocates for Education, a college scholarship program which has awarded scholarships to over 300 students from the greater Newark, NJ area. Mr. Robinson graduated with Honors with a B.S. in Business Administration from Florida A&M University in 1987 and received an M.B.A. from the Wharton School of the University of Pennsylvania in 1994.Camber Road is the most cost-effective, flexible and nimble leasing company for venture-backed businesses. We are experienced, but not stodgy. We're hungry, like the startup companies we serve. And we hold every lease on our balance sheet. We finance business-essential equipment for venture-backed companies. We do one thing, and we do it better than the rest. Learn more at www.camberroad.com.Swimming with Allocators is a podcast that dives into the intriguing world of Venture Capital from an LP (Limited Partner) perspective. Hosts Alexa Binns and Earnest Sweat are seasoned professionals who have donned various hats in the VC ecosystem. Each episode, we explore where the future opportunities lie in the VC landscape with insights from top LPs on their investment strategies and industry experts shedding light on emerging trends and technologies. The information provided on this podcast does not, and is not intended to, constitute legal advice; instead, all information, content, and materials available on this podcast are for general informational purposes only.

Kenneth R. Pelletier, MD, PhD is a Clinical Professor of Medicine, Department of Medicine; Department of Family and Community Medicine, and Department of Psychiatry at the University of California School of Medicine (UCSF) in San Francisco. He is Director of the Corporate Health Improvement Program (CHIP) which is a collaborative research program between CHIP and 15 of the Fortune 500 corporations including Ford, Oracle, Prudential, Apple, Dow, Lockheed Martin, Pepsico, IBM, American Airlines and NASA. Dr. Pelletier served as Clinical Professor of Medicine at the University of Arizona School of Medicine and Stanford University School of Medicine. He was a Woodrow Wilson Fellow, studied at the CG Jung Institute in Zurich, Switzerland and has published over 300 professional journal articles in behavioral medicine, disease management, worksite interventions, alternative/integrative medicine, and epigenetics. At the present time, Dr. Pelletier is a medical and business consultant to the US Department of Health and Human Services, the World Health Organization (WHO), the National Business Group on Health, the Federation of State Medical Boards, and major corporations including Cisco, IBM, American Airlines, Prudential, Dow, Disney, Ford, Mercer, Merck, Pepsico, Ford, Pfizer, Walgreens, NASA, Microsoft ENCARTA, Blue Cross/Blue Shield, United Healthcare, Health Net, the Pasteur Institute of Lille, the Alpha Group of Mexico, and the Singapore Ministry of Health. Dr. Pelletier is the author of fifteen (15) major books, including the international bestseller Mind as Healer, Mind as Slayer and Change Your Genes – Change Your Life: Creating Optimal Health with the New Science of Epigenetics. Today we enjoy the amazing viewpoint that Dr. Pelletier has for humanity. We have control over our destinies individually and collectively. This conversation is the culmination of years of incredible study. Enjoy, Dr. M  

On this episode of the DealQuest Podcast, Grace Vandecruze joins me to share her remarkable journey from humble beginnings in Guyana, South America, to becoming a leading investment banker in the financial services industry. With over 20 years of experience, Grace brings a wealth of knowledge in mergers and acquisitions, financings, capital strategies, valuations, restructurings, and private placements. Throughout her career, Grace has been instrumental in numerous restructurings, debt and equity offerings, IPOs, M&A transactions, team mutualization, and regulatory projects within the global life and PNC reinsurance and insurance markets. Her personal story of resilience and professional insights offer invaluable lessons for listeners.THE INFLUENCE OF EARLY LIFE AND FINANCIAL SECURITYGrace recounts her early life in Guyana and the significant impact of her grandmother, who instilled in her the belief that she could achieve anything. Despite facing significant hardships, including a devastating house fire that left her family homeless, Grace's resilience and determination led her to a successful career in finance. Her personal experiences underscore the importance of insurance and financial security, fueling her passion for her work.FROM AUDITING TO INVESTMENT BANKINGGrace's career path started in high school, leading her to major in accounting at Pace University. After working as a financial auditor at EY for five years, she sought more dynamic challenges, leading her to the Wharton Business School and an internship at Merrill Lynch. Grace's transition from auditing to investment banking saw her playing pivotal roles in the demutualization of major insurance companies like MetLife, John Hancock, Prudential, Manulife, and Sunlife.INSURANCE INDUSTRY INSIGHTSGrace provides an overview of the U.S. insurance market, noting its developed yet fragmented nature. She discusses key drivers for mergers, such as capital needs, regulatory requirements, and succession planning. Despite a current slowdown in M&A activity due to high-interest rates, the industry remains ripe for consolidation. Grace also highlights the impact of climate change on the insurance sector, influencing company decisions and M&A activity.SIGNIFICANT DEALS AND STRATEGIC APPROACHESGrace recounts facilitating a notable deal between Commercial Travelers and Berkshire Hathaway, showcasing her negotiation skills and ability to build valuable connections. Her strategic approach and deep industry knowledge have been instrumental in numerous high-stakes transactions. She later became Managing Director at Swiss Re and founded her own firm, Grace Global Capital. Her career challenges parallel her passion for mountain climbing, emphasizing the importance of mental resilience.TECHNOLOGICAL ADVANCEMENTS AND INDIUSTRY TRENDSGrace highlights the potential for AI to solve specific pain points in the insurance industry and drive significant value. Technological capabilities are crucial in acquisition transactions, exemplified by Microsoft's investment in OpenAI. The integration of AI and the emphasis on developing human capital are key trends shaping the insurance industryPERSONAL FINANCIAL PHILOSOPHYGrace shares insights from her book, "Homeless to Millionaire: Six Keys to Uplift Your Financial Abundance," focusing on financial empowerment and shifting from a scarcity mindset to one of abundance. She underscores the importance of rewriting one's money story to overcome financial trauma.• • • For my full discussion with Grace Vandecruze, and more on this topic and topics not featured in this blog post:Listen to the Full DealQuest Podcast Episode Here• • • FOR MORE ON GRACE VANDECRUZE:LinkedInGrace Global Capital Corey Kupfer is an expert strategist, negotiator, and dealmaker. He has more than 35 years of professional deal-making and negotiating experience. Corey is a successful entrepreneur, attorney, consultant, author, and professional speaker. He is deeply passionate about deal-driven growth. He is also the creator and host of the DealQuest Podcast. Get deal-ready with the DealQuest Podcast with Corey Kupfer, where like-minded entrepreneurs and business leaders converge, share insights and challenges, and success stories. Equip yourself with the tools, resources, and support necessary to navigate the complex yet rewarding world of dealmaking. Dive into the world of deal-driven growth today!

Juniper issues an emergency patch for its routers. A compromised helpdesk portal sends out phishing emails. Prudential updates the victim count in their February data breach. Rapid7 finds trojanized software installers in apps from a popular developer in India. Australian authorities arrest a man for running a fake mile-high WiFi network. Florida Man's Violent Bid for Bitcoin Ends Behind Bars. N2K's CSO Rick Howard for a preview of his latest CSO Perspectives podcast episode on The Current State of Identity and Access Management (IAM). A scholarship scammer gets a one-way ticket home. Miss an episode? Sign-up for our daily intelligence roundup, Daily Briefing, and you'll never miss a beat. And be sure to follow CyberWire Daily on LinkedIn. CSO Perspectives preview N2K's CSO Rick Howard for a preview of his latest CSO Perspectives podcast episode on The Current State of Identity and Access Management (IAM): A Rick-the-Toolman episode. N2K CyberWire Pro members can find the full episode here. Rick's accompanying essay can be found here. If you are not yet an N2K CyberWire Pro member, you can get a preview of the episode here.  Selected Reading Juniper Networks Warns of Critical Authentication Bypass Vulnerability (SecurityWeek) Router maker's support portal hacked, replies with MetaMask phishing (Bleeping Computer) Prudential Financial Data Breach Impacts 2.5 Million (SecurityWeek) Supply Chain Compromise Leads to Trojanized Installers for Notezilla, RecentX, Copywhiz (Rapid7 Blog) Police allege ‘evil twin' in-flight Wi-Fi used to steal info (The Register) Inside a violent gang's ruthless crypto-stealing home invasion spree (ARS Technica) Cyber insurance costs finally stabilising, says Howden (Tech Monitor) AI Transcript, Fake School Website: Student's US Scholarship Scam Exposed on Reddit (Hackread) Share your feedback. We want to ensure that you are getting the most out of the podcast. Please take a few minutes to share your thoughts with us by completing our brief listener survey as we continually work to improve the show.  Want to hear your company in the show? You too can reach the most influential leaders and operators in the industry. Here's our media kit. Contact us at cyberwire@n2k.com to request more info. The CyberWire is a production of N2K Networks, your source for strategic workforce intelligence. © N2K Networks, Inc. Learn more about your ad choices. Visit megaphone.fm/adchoices