Podcasts about Ascot

The Shergar Cup is supposed to be a bit of fun on a summer Saturday but the annual jockeys' challenge this year delivered unexpected controversy. The latest edition of The Front Page, featuring Lee Mottershead, Chris Cook and Liam Headd, looks at Maureen Haggas's criticism of the standard of jockeyship at Ascot and asks whether she was right to argue some of those who took part should not have been included in the competition. The panel also reflects on weekend Group 1 glory for Billy Loughnane, Oisin Murphy and Kia Joorabchian before examining the changes announced in British racing's 2026 fixture list and an intervention by former prime minister Gordon Brown on the gambling tax debate.

Josh in for Nick and joined by Racing Post's Jonathan Harding on this Friday's episode. On the show, we catch up with Robbie Power to reflect on the retirement of 2021 Cheltenham Gold Cup hero Minella Indo, one of the great staying chasers of recent years. Trainer Owen Burrows joins us to discuss his Group 1 aspirations for Waardah, impressive winner of the Lillie Langtry Stakes at Goodwood, as well as exciting two-year-old debut winner Touleen, and Royal Dubai, who lines up in the Group 3 Betfred Rose of Lancaster Stakes at Haydock tomorrow. We also hear from Ollie Sangster on Shuwari, as she returns to action in the Listed Dick Hern Stakes. Plus, US-based rider Katy Davis shares her excitement ahead of the Shergar Cup at Ascot this Saturday.

Josh in for Nick and joined by Racing Post's Jonathan Harding on this Friday's episode. On the show, we catch up with Robbie Power to reflect on the retirement of 2021 Cheltenham Gold Cup hero Minella Indo, one of the great staying chasers of recent years. Trainer Owen Burrows joins us to discuss his Group 1 aspirations for Waardah, impressive winner of the Lillie Langtry Stakes at Goodwood, as well as exciting two-year-old debut winner Touleen, and Royal Dubai, who lines up in the Group 3 Betfred Rose of Lancaster Stakes at Haydock tomorrow. We also hear from Ollie Sangster on Shuwari, as she returns to action in the Listed Dick Hern Stakes. Plus, US-based rider Katy Davis shares her excitement ahead of the Shergar Cup at Ascot this Saturday.

Charlotte Greenway brings you the Saturday Edition this week and takes a look at the Group 1 Phoenix Stakes, for which Dave Loughnane discusses his runner before Kevin Ryan explains why he's opted to send Inisherin to Deauville for the Group 1 Prix Maurice de Gheest on Sunday, over a trip to York. Then looking at Haydock's fixture tomorrow, we hear from Ollie Sangster and Owen Burrows on their fancied runners in the pattern races. Finally, ahead of tomorrow's Shergar Cup, Robbie Dolan looks forward to having his first ride at Ascot.

A newly revealed photo places Jeffrey Epstein in the Royal Box at Ascot alongside Prince Andrew, Queen Elizabeth II, and the Queen Mother—raising more questions about the disgraced Duke's connections. Plus: explosive allegations from Andrew Lownie's biography revisit decades-old rumors about Prince Andrew's personal life. Meanwhile, RadarOnline stirs speculation about Princess Kate's health following her Wimbledon appearance. And in lighter news: Tyrone the Royal Horse retires, and Princess Eugenie enjoys a beachy getaway with Robbie Williams.Become a premium subscriber! (no ads). For Apple users, hit the banner on your Apple podcasts app which says UNINTERRUPTED LISTENING. You also get 25+ other series from comedy to paranormal, royals, romance, trivia, politics, movies, music, murder, sports, travel, religion, spirituality, celebrity gossip and feuds, consisting of THOUSANDS OF SHOWS AD-FREE! (it's only $4.99 a month with a free-trial month) PLUS, subscribers get offers like early show releases and subscriber-only shows. Go to Caloroga.com for all our shows! Subscribe to Deep Crown's free newsletter at https://deepcrown.substack.com Thanks to our sponsor https://go.happinessexperiment.com/begin-aff-o2?am_id=podcast2025&utm_source=podcast&utm_medium=podcast&utm_campaign=michael

Racing in Ireland on Saturday (9th August 2025) is in Curragh and Kilbeggan. Cross channel, there are meetings in Ascot, Newmarket, Redcar, Haydock, Lingfield and Ayr. With his 'Saturday Six,' here's Galway Bay FM's George McDonagh.

The SBK Betting Podcast crew are covering races on both sides of the Irish Sea with the Curragh, Haydock and Newmarket in the spotlight before discussing Shergar Cup day at Ascot. Love it or hate it, Ross and TC share their thoughts. As usual this week's pod is rounded off their NAPs and NBs for the weekend. Have you got a searingly hot take for this weekend's racing or got a horse you really fancy? Let us know below... Hosted on Acast. See acast.com/privacy for more information.

Welcome to the latest episode of the Racing Postcast as our expert panel preview the Shergar Cup at Ascot, as well as spinning through races at Haydock and Newmarket this weekend. Presenter James Stevens is joined by Racing Post tipster Robbie Wilders and handicapper Jonny Pearson, along with Unibet's Brett Williams as the panel reveal their best bets.

After a bumper run of shows last week, Ruby and Rory are back to take on this weekend's action!   Subscribe to the Paddy Power Racing YouTube here: https://www.youtube.com/@paddypowerhorseracing    It's Weekend Tipping, coming to you straight "From The Horse's Mouth"...   18+ GambleAware

Tom Stanley in for Nick and joined by the Director Of Racing at the BHA Richard Wayman. Richard takes us through the 2026 fixture list and the key changes being made as we go into next year. Lee Mottershead joins and highlights the positive implications of the changes made while also asking whether further and more sweeping amendments are going to be needed in years to come. Ascot's Will Aitkenhead is along to take us through the Group 1 entries to QIPCO British Champions Day and touches on the new 2yo race at the meeting and Tom and Lee also touch on the Betfred St Leger entries. Lee also spins through the Cox Plate and Caufield Cup entries which were released yesterday. Charlotte has news from the Saratoga Sale in conversation with Allaire Ryan from Lane's End Farm and we hear from trainer David Loughnane who is set to saddle Do Bronxs in this weekend's Keeneland Phoenix Stakes.

Listen to this podcast episode for a handy recap of top catastrophe bond, insurance-linked securities and alternative reinsurance capital news, from the week-ending August 3rd 2025. Listen to a recap of our most read catastrophe bond and insurance-linked securities (ILS) news of the last week. We hope this summary provides an easy way to listen to a recap of some of last week's top stories. This week we covered: Nephila Capital's catastrophe premium growth; new hires in the industry; Aon's CEO commenting that his firm is unlocking new capacity for clients with parametrics and ILS; SageSure's CEO on his firms first reinsurance sidecar deal Seawall Re; Ascot on its debut casualty sidecar Wayfare Re; Swiss Re Capital Markets on catastrophe bond market momentum; Allstate buying a new homeowners aggregate reinsurance arrangement; The Los Angeles Department of Water and Power returning for its third wildfire catastrophe bond; Japan Post Insurance making a significant investment alongside Global Atlantic; and more.

Cʹest parti pour une folle échappée dans le désert australien, avec des paillettes, des boas, une longue traine argentée, la musique de Abba, et un bus un peu vétuste. Dans ce bus, en tournée, trois Drag Queens se rendant de Sydney à Alice Spring pour aller se produire dans un cabaret et retrouver un enfant. Ce film, vous lʹavez toutes et tous reconnu, cʹest Priscilla, Queen of the Desert, Priscilla folle du désert, de Stephan Elliott sorti en 1994. Un film qui va marquer le paysage cinématographique dʹune pierre blanche. Petit road-movie, comédie sans prétention, sans beaucoup de moyen, il sʹinstalle pourtant dans le cœur des spectatrices et des spectateurs, faisant avancer radicalement la perception du grand public sur lʹhomosexualité et les homosexuels, milieu ostracisé sʹil en est, encore au début des années 90, frappé par les ravages du Sida. Il parle dʹhomophobie, dʹhomoparentalité, de coming out, de changement de sexe, de Sida, de peur, et des Drag-Queens. Film sur la tolérance, lʹacceptation, lʹétonnant et le bizarre, Priscilla fait découvrir une contre-culture splendide : le milieu des drags et ses codes. Lʹengouement est tel quʹune adaptation scénique voit le jour à Sydney avant de sʹexporter à Broadway puis dans le monde entier. La bande originale festive avec ses tubes seventies et eighties participe au succès du film. Terence Stamp, Hugo Weaving, Guy Pearce incarnent avec respect Bernadette, Tick et Adam embarqués dans cette épopée contemporaine, une aventure extraordinaire dans le désert australien. 3000 kilomètres pour changer leur monde et devenir un film culte. Priscilla est présenté dans la sélection Un certain regard au festival de Cannes et ravit le public. Aux Oscars, il est aussi plébiscité et reçoit celui des meilleurs costumes. Bref, Travelling sʹintéresse ce jour à Priscilla, folle du Désert. On va tenter de vous en dire le plus possible. Il ne nous reste plus quʹà monter dans ce bus fatigué acheté à des Suédois et départ pour Alice Spring. REFERENCES Le making of du film https://www.youtube.com/watch?v=65ZHwuIa38k les Oscars de 1995 https://www.youtube.com/watch?v=tex3dw3RjGk 6 drags vs 10 clichés https://www.youtube.com/watch?v=g2XQk-hTie0 The Adventures of Priscilla Queen of the Desert, notes de production du film, Ascot-elite entertainment Group, 1994 Big Bertha sur Konbini https://www.youtube.com/watch?v=zLpJpeNNV5Q

Sugar reduction is reshaping how food manufacturers approach product development, but how do you go about balancing health with taste preferences? With health consciousness rising and regulatory pressure mounting, the industry faces unprecedented challenges. The demand is clear, with over a third of European consumers actively buying more reduced or no added sugar products. In this episode of the Food Matters Live podcast, made in partnership with Ingredion, we explore the evolving sweetener landscape and discover how manufacturers are rising to meet consumer expectations without compromising on taste. We delve into the science of sweetener development, the importance of clean label formulations, and the complex regulatory environment that's reshaping product development strategies.  From stevia innovations to texture solutions, our expert guests reveal how successful sugar reduction requires a holistic approach that considers the entire recipe – not just the sweetening component. Ingredion will be appearing at the Food Matters Live events in Rotterdam 23-24 September and Ascot 8-9 October. Ingredion Ingredion Incorporated, headquartered in the suburbs of Chicago, is a leading global ingredient solutions provider serving customers in nearly 120 countries. With 2024 annual net sales of approximately $7.4 billion, the Company turns grains, fruits, vegetables, and other plant-based materials into value-added ingredient solutions for the food, beverage, animal nutrition, brewing and industrial markets. With Ingredion Idea Labs® innovation centers located around the world and more than 11,000 employees, the Company co-creates with customers and fulfills its purpose of bringing the potential of people, nature, and technology together to make life better.

Charlotte Greenway looks ahead to the King George at Ascot as she recaps on her interview with Andrew Balding discussing Kalpana's chance in Saturday's showpiece. George Scott and Charlie Clover also join the show to chat about their runners this weekend, as they're set to take each other in the Group 3 Princess Margaret Stakes. Then we move onto Goodwood and hear about Andrew Balding's best chances on day 1 before Joseph Murphy looks at whether the Nassau Stakes is likely to suit his Royal Ascot winner, Cerecene before David Menuisier explains why he's decided to skip the King George with Sunway and step up in trip to two miles for the first time in the Goodwood Cup.

Charlotte Greenway in for Nick and joined by the Mirror's David Yates. They begin with the news, broken by the Racing Post, that the Premier fixtures are set to be cut significantly from next year with the BHA to select who qualifies. There's also news from Ireland around the sale of land at Naas Racecourse. Following the sad news yesterday that former trainer Alan Bailey had passed away, Allan Mackay and Jimmy Quinn share their memories. Charlie Clover and George Scott look forward to their runners this weekend at Ascot and York whilst Marco Botti considers his options for yesterday's impressive Book 1 Bonus winner, Sunset on Leros. Finally, Racing Welfare's Clare Kingston has news of a new fundraiser.

In The Know is back! Join Ross Brierley, Racing Post Tipster Paul Kealy & Pricewise Tom Segal as they preview the action from Ascot and York. 

Racing in Ireland on Saturday (25th July 2025) is in Gowran Park. Cross-channel, there are meetings in Ascot, York, Chester, Newcastle, Windsor and Salisbury. With his 'Saturday Six,' here's Galway Bay FM's George McDonagh

Our Podcast team gallop through the mouthwatering weekend action at Ascot and York and look ahead to the Qatar Goodwood Festival too.

Reunited and it feels so good! Ruby and Rory are back on the pod looking ahead to Saturday's ITV action.   Subscribe to the Paddy Power Racing YouTube here: https://www.youtube.com/@paddypowerhorseracing   It's Weekend Tipping, coming to you straight "From The Horse's Mouth"...   18+ GambleAware Embed Code:

Charlie Poste and Andrew Blair White join host Tom Stanley to share their best bets for ITV Saturday from Ascot and York. Twitter/X: https://bit.ly/3Trz7Fb Facebook: https://bit.ly/3cqQlC4 Instagram: https://bit.ly/3Aq7qE0 Search Matchbook Insights for our latest written previews. 18+ | BeGambleAware

It's King George weekend at Ascot — one of the biggest races of the season — and the Final Furlong team is back with more data-driven tips, bold opinions, and big-value bets for a blockbuster Saturday. After landing more winning naps last weekend, Emmet Kennedy, Andy Newton, George Gorman, and Peter Michaelreturn to preview Ascot and York's best races, featuring Group action, ultra-competitive handicaps… and a massive debate on the King George VI & Queen Elizabeth Stakes (G1).

Charlotte Greenway in for Nick today and joined by the Racing Post's Lee Mottershead. They begin by taking a look at Saturday's King George at Ascot, for which 5 have been declared including Andrew Balding's Kalpana who joins the show to discuss her chance as well as his Glorious Goodwood runners next week. Podcast regular nail Channing comments on the latest Gambling Commission blog, written by CEO Andrew Rhodes and what the findings in this report might mean for horse racing. Then Charlotte speaks at length to Tegbir Brar, managing partner at Dashmesh stud in India, about the catastrophic effects of the 2017 taxation hike on gambling and how this could relate to Britain, should the labour government decide to harmonise online gambling taxation. Lee and Charlotte also touch on a couple of news stories from yesterday regarding French stud Ecurie des Monceaux and it's new investor, as well as the new three day Welsh Racing Festival from Chepstow.

Welcome to the latest episode of the Racing Postcast as our expert panel preview the ITV races from Ascot and York this weekend.  Presenter James Stevens is joined by Racing Post betting editor Keith Melrose and handicapper Jonny Pearson, along with Unibet's Ed Nicholson as the panel reveal their best bets.

Tom Stanley in for Nick and joined by David Yates and they hear first from Chris Stickels, who provides a going update from Ascot. Then David Menuisier is along with the latest on Sunway, who goes to Goodwood, and he confirms that Tamfana is out until the Autumn. We also hear from Joseph Murphy on Cercene who is all systems go for the Nassau, so long as the ground doesn't come up soft at Goodwood. Charlotte Greenway is at the National Stud for the Royal Visit and reports from there in the company of Lee Mottershead, Joe Bradley and Sophie Mellett, while David Probert discusses his upcoming trip to Hong Kong and Lewis Tomlinson has our weekly Timeform update. Finally, it's Tuesday so we go around the bloodstock world and speak to Sally Ann Grassick, representing Haras de Colleville.

Tom Stanley in for Nick and joined by David Yates and they hear first from Chris Stickels, who provides a going update from Ascot. Then David Menuisier is along with the latest on Sunway, who goes to Goodwood, and he confirms that Tamfana is out until the Autumn. We also hear from Joseph Murphy on Cercene who is all systems go for the Nassau, so long as the ground doesn't come up soft at Goodwood. Charlotte Greenway is at the National Stud for the Royal Visit and reports from there in the company of Lee Mottershead, Joe Bradley and Sophie Mellett, while David Probert discusses his upcoming trip to Hong Kong and Lewis Tomlinson has our weekly Timeform update. Finally, it's Tuesday so we go around the bloodstock world and speak to Sally Ann Grassick, representing Haras de Colleville.

What was it like to learn from Dr. Deming himself -- a decade before his name became legend in U.S. business circles? In this deeply personal episode, William Scherkenbach shares with host Andrew Stotz what it was like to sit in Deming's classroom in 1972, join him for late-night chats at the Cosmos Club, and help ignite transformational change at Ford and GM. Learn how Deming's teachings shaped a lifetime of purpose, and why Scherkenbach, now in his 80th year, is stepping back into the arena with lessons still burning bright. TRANSCRIPT 0:00:02.3 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we continue our journey into the teachings of Dr. W. Edwards Deming. Today, I'm here with featured guest William Scherkenbach, and he is known as one of the men who has spent a huge amount of time with Dr. Deming, as he mentioned to me previously, starting from 1972, over a thousand meetings and many other activities that he's been involved in. So, Bill, welcome to the show. Why don't you give us a little background about you?   0:00:39.5 William Scherkenbach: Oh, okay. Good to be here, Andrew. Well, I'm going to start with, since it's about Deming, in '72, I was newly married in April, but had been accepted to NYU Graduate School of Business, and I don't know, I never found out who wrote the course syllabus, but whoever did wrote something that it sounded like a darn interesting course, sampling, manufacturing. I was a protocol officer at the United Nations at the time and was going to night school at the New York University Graduate School of Business. So, I said, this sounds like a good course, interesting course. Had no idea who Dr. Deming was, and I walked into the first class, and there was an old, I'm 26, so he was 72 in 1972, and he was one of the first, one of the only old person who didn't say, I used to be, and I don't want to stereotype all of my peers now that I'm 79, but hopefully I don't fall into the, well, I used to be and what happened. But he did tell, I mean, statistics can be a very technical subject, and the way he taught it, I had courses in some theory of sampling, which was one of his books.   0:02:52.2 William Scherkenbach: He had three, I said three courses. The other course that I took was based on his lectures in Japan in 1950, and in fact, two of them. The third course was an extension of that. So, he was, he would teach the statistics, but he was able to tell the history of the people behind all of the thoughts and the formulas and approaches, and I found that extremely, extremely interesting. And he handed out tons of papers and material, and it was just a very, very good experience. I know he had, and he had, in my opinion, a great sense of humor, but then statisticians, what's our status? Yeah, we're like accountants, in any event. .   0:04:12.2 Andrew Stotz: Why was he teaching? I mean, at 72, most men, you know, maybe women also, but most of us are like, it's the twilight of our years, and we now know he had 30 more years to go, but why was he teaching? And also, what's interesting is when I think about Deming, I think about his overall system of what he's teaching, whereas it's interesting to think about how he taught one relatively narrow subject.   0:04:43.7 William Scherkenbach: I'll get to that as to why I think he was teaching. But yeah, back then there were no 14 Points, no glimmer of Profound Knowledge. It was, not theoretical statistics, but applied statistics with a theory behind it. And he still was really expanding on Shewhart 's work with the difference between enumerative and analytic. He used his own. Now, why he was teaching, years later, probably 1987, so yeah, a bunch of years later, when I was at Ford and I had attended at the time, I attended a senior executive week-long get-together in order to get constancy of purpose or more continuity in the senior executive group. One of the people we brought in was Dr. Peter Kastenbaum. And I found as I attended his lecture in that week-long meeting, he was a student of CI Lewis. And CI Lewis, Deming learned about from Walter Shewhart and his work in the epistemology theory of knowledge. And in any event, Deming, when he was asked, and at the time it was still in the '30s, I think, when he was at the School of Agriculture, or the agriculture department, and bringing in Shewhart, he had tried to get CI Lewis to come talk. And CI said, I would love to, but I have a commitment to my students. And so I can't adjust my schedule.   0:07:33.9 William Scherkenbach: And the students, the people who wanted to learn were sacred. And I think that had a huge impact on Dr. Deming. I mean, he spoke about it a lot. And the way, you know, in a lot of the videos that Clare Crawford-Mason did, lovingly called the old curmudgeon. But for students, he had the greatest empathy and charity for, he just didn't suffer fools gladly. If you showed him that you weren't willing to learn, he took great joy in letting them know where they, where they stood.   0:08:43.1 Andrew Stotz: And one of the things when I went into my first Deming seminar in 1990, so now we're fast forwarding 30 years from when you first met him. It was almost like there was a safe harbor for workers, for young people, for people with open minds. I mean, I didn't, I watched as he didn't suffer fools, but I'm just curious, when you go back to 1972 in those classes, I'm assuming that he was pretty gentle with the students, encouraging them and all that was...   0:09:19.0 William Scherkenbach: Oh, absolutely. In my experience, I mean, if you were by, you know, in a student in graduate school, even though the graduate school of business in New York, down on 90 Church Street, Wall Street area, there were very few people going directly from your bachelor's to the master's program. And so these were people that had probably 10 years experience in business doing stuff. And yet by going to the class, absolutely were willing to learn, listen to different points of view, which is absolutely crucial. As you progress with theory of knowledge to be able to get different perspectives on whatever it is you're trying to look at.   0:10:23.2 Andrew Stotz: I would like to continue on this period of time just because it's a snapshot we don't get that often or that easily. You mentioned CI Lewis, a man who lived from about 1880 to about the year I was born, around 1964-65, and he was known for his understanding and discussion about logic and things like that. But why was CI Lewis someone that was interesting to Dr. Deming? What was the connection from your perspective?   0:10:59.6 William Scherkenbach: Well, my understanding is Shewhart referred to him, and Lewis was a professor at Harvard, and he was in the Peirce, I believe it's called. It looks like Peirce, but it's Peirce School of, or Chair of Philosophy, and Charles Sanders Peirce was a huge, huge influence in epistemology. And so that whole chain of thought or train of thought interested Deming, but it really was, he was introduced to it by Walter Shewhart.    0:11:48.3 Andrew Stotz: There's a famous quote, I believe, by Deming about CI Lewis and his book Mind and the World Order.   0:11:56.0 William Scherkenbach: Mind and the World Order, yeah.   0:11:59.9 Andrew Stotz: Deming said he had to read it six times before he fully understood and could apply its insights. And sometimes I think maybe Dr. Deming was truly inspired by that because when I think about his work, I'm still reading it and rereading it. And just listening to the video that you did many years ago with Tim talking about reduced variation, reduced variation, what he was talking about. Sometimes when we see the big picture, there's many different components of Deming's teachings. But if you had to bring it down to kind of its core, you know, he mentioned on that video that I just watched this morning, he mentioned reduced variation, and that will get you lower costs, happier customers, more jobs. How would you say, after you've looked at it from so many different angles over so many different years, how would you say you would sum up Dr. Deming's message to the world?   0:13:01.5 William Scherkenbach: Well, that's a difficult thing to sum up. Back then, when we did the video, which was in the early '80s, maybe '84, again, he had his 14 Points by then, but he hadn't, it hadn't really, the Profound Knowledge part of that wasn't there. Now, he had used what Shewhart said, and he had read, tried to read CI Lewis, and when he spoke about the connection between theory and questions, that's what he got from Shewhart and, well, and from Lewis, and a bunch of other pragmatist philosophers. So, he, you know, he was influenced by it, and, well, that's all I can say.   0:14:27.5 Andrew Stotz: So, let's go back in time. So, you're sitting in this classroom, you're intrigued, inspired. How did the relationship go at, towards the end of the class, and then as you finished that class, how did you guys keep in touch, and how did the relationship develop?   0:14:51.0 William Scherkenbach: Well, that is an interesting story. I usually am, well, I am introverted. So I had, after I moved from New York, I got a job at Booz Allen and Hamilton in Washington, DC. So in '74, when I got the degree from NYU, we moved to Silver Spring. And obviously, he's lived on Butterworth Place since there was a Butterworth Place. So we were able to, one of the things, and this is, well, I will say it, one of his advice to me, although he gave everyone an A, I later kidded him, he didn't remember that he gave me a B. No, he gave me an A. In any event, but one of his piece of advice was, you really don't need to join ASQC. You know more about quality than any of those inspectors. And so he had learned from the '50s in the past 20 years from the 50s that inspection wasn't going to do it. Well, I didn't take his advice, and I joined ASQC, and I was reading...   0:16:36.1 Andrew Stotz:Which for those who don't know is the American Society for...   0:16:41.6 William Scherkenbach: Quality Control, back then, now it's just the American Society for Quality. I had recommended when we did a big recommendations and forecasts for the year 2000 that quality, it should be the Society for Quality worldwide, but it's ASQ now. Let's see.   0:17:07.7 Andrew Stotz: So he recommended you don't join and you didn't follow his recommendation.    0:17:12.1 William Scherkenbach: I don't join, and I read an article, and it was by a professor in Virginia Tech, and he was showing a c-chart and the data were in control, and his recommendations were to penalize the people that were high and reward the people that were low, which is even back then, Dr. Deming was absolutely on track with that. If your process is in control, it doesn't make any sense to rank order or think that any of them are sufficiently different to reward or penalize. And I had never done this, but it was, I wrote a letter to quality progress. I sent a copy to Dr. Deming, and he said, "By golly, you're right on, that's great." And so I think it probably was '75, yeah, 1975. So I had been a year or so out, and he started inviting me over to his place at Butterworth, and we would go to the Cosmos Club. And that was a logistical challenge because at the time he had, well, his garage was a separate, not attached, it was in the backyard and emptied onto an alley. And he had a huge Lincoln Continental, the ones with the doors that opened from the center.   0:19:29.0 William Scherkenbach: And he would get in and drive and then park it in back of the club and someone would watch over it. But those were some good memories. So that was my introduction to keep contact with him. As I said, I had never done that. I don't think I've written a letter to an editor ever again.   0:20:04.8 Andrew Stotz: And you're mentioning about Butterworth, which is in DC.   0:20:12.6 William Scherkenbach: Butterworth Place, yeah.   0:20:14.7 Andrew Stotz: And Butterworth Place where he had his consulting business, which he ran, I believe, out of his basement.   0:20:18.3 William Scherkenbach: Out of the basement, yep, yep, yep.   0:20:21.2 Andrew Stotz: And just out of curiosity, what was it like when you first went to his home? Here, you had met him as your teacher, you respected him, you'd been away for a little bit, he invited you over. What was that like on your first walk into his home?   0:20:38.5 William Scherkenbach: Well, went down the side, the entrance to the basement was on the side of the house, and Seal had her desk set up right by the door. And then, I don't know if you can see, this is neat compared to his desk. It was filled with books and papers, but he knew where everything was. But it was a very cordial atmosphere.   0:21:25.2 Andrew Stotz: So when you mentioned Cecelia Kilian, is that her name, who was his assistant at the time?   0:21:36.3 William Scherkenbach: Yes, yes.   0:21:38.0 Andrew Stotz: Okay, so you...   0:21:38.8 William Scherkenbach: Yeah. For Jeepers. I don't know how long, but it had to be 50 years or so. So I don't, I mean, back in the '70s, I don't know of any other. He might have had, well, okay. He, yeah.   0:22:01.1 Andrew Stotz: I think it's about 40 or 50 years. So that's an incredible relationship he had with her. And I believe she wrote something. I think I have one of her, a book that she wrote that described his life. I can't remember that one right now but...   0:22:14.2 William Scherkenbach: Yeah. A lot of, yeah, it contained a lot of...   0:22:16.6 Andrew Stotz: The World of Dr. W. Edwards Deming, I think was the name of it, yeah.   0:22:20.6 William Scherkenbach: Okay. It contained a lot of his diaries on a number of his visits to Japan and elsewhere.   0:22:32.1 Andrew Stotz: So for some of us, when we go into our professor's offices, we see it stacked full of papers, but they've been sitting there for years. And we know that the professor just doesn't really do much with it. It's just all sitting there. Why did he have so much stuff on it? Was it incoming stuff that was coming to him? Was it something he was writing? Something he was reading? What was it that was coming in and out of his desk?   0:22:55.7 William Scherkenbach: A combination of stuff. I don't know. I mean, he was constantly writing, dictating to seal, but writing and reading. He got a, I mean, as the decades proceeded out of into the '80s, after '82, the NBC white or the '80, the NBC white paper calls were coming in from all over, all over the world. So yeah, a lot of people sending him stuff.   0:23:35.8 Andrew Stotz: I remember seeing him pulling out little scraps of paper at the seminar where he was taking notes and things like that at '90. So I could imagine he was just prolific at jotting things down. And when you read what he wrote, he really is assembling a lot of the notes and things that he's heard from different people. You can really capture that.   0:23:59.0 William Scherkenbach: Yeah. He didn't have an identic memory, but he took notes and quite, you know, and what he would do at the end of the day before retiring, he'd review the notes and commit them to memory as best he could. So he, yeah, very definitely. I mean, we would, you know, and well, okay. We're still in the early days before Ford and GM, but.   0:24:37.6 Andrew Stotz: Yeah. And I want to, if I shoot forward to '90, '92, when I studied with him, I was impressed with his energy at his age and he was just on a mission. And when I hear about your discussion about the class and at that time, it's like he was forming his, you know, System of Profound Knowledge, his 14 Points. When do you think it really became a mission for him to help, let's say American industry?   0:25:09.0 William Scherkenbach: Oh, well, I think it was a mission when Ford began its relationship with him. The ability of a large corporation, as well, and Ford at the same time Pontiac, the Pontiac division, not the whole GM, but Pontiac, was learning as well. But the attachment to Ford was that you had Don Peterson at the time was president of Ford, and he was intellectually curious, and he and Deming were on the same frequency. Now, I don't want to jump ahead, but if anyone has, well, you've read my second book there, you'll know that I have mentioned that the way to change is physical, logical, and emotional. And when you look at the gurus back then, there was Deming, who was the logical guru. You had Phil Crosby, who was the emotional guru. You go to the flag and the wine and cheese party, and Deming would say, "No," and Joe Juran, who was interested in focusing on the physical organization, you report to me kind of a thing. And so each of these behemoths were passing each other in the night with the greatest respect. But, but, and so they had their constituents. The challenge is to be able to broaden the appeal.    0:27:33.8 Andrew Stotz: So we've gone through '72, and then now '75, you've written your piece, and he's brought you into the fold. You're starting to spend some time with him. I believe it was about 1981 or so when he started working with Ford. And at that time, the quality director, I think, was Larry Moore at the time. And of course, you mentioned Donald Peterson. Maybe you can help us now understand from your own perspective of what you were doing between that time and how you saw that happening.   0:28:13.4 William Scherkenbach: Well, I had, my career was, after Booz Allen, mostly in the quality reliability area. I went from Booz Allen and Hamilton to, I moved to Columbia, Maryland, because I can fondly remember my grandfather in Ironwood, Michigan, worked at the Oliver Mine. There's a lot of iron ore mines up in the UP. ANd he would, and his work, once he got out of the mines later on, was he would cut across the backyard, and his office was right there. And so he would walk home for lunch and take a nap and walk back. And I thought that really was a good style of life. So Columbia, Maryland, was designed by Rouse to be a live-in, work-in community. And so we were gonna, we moved to Columbia, and there was a consulting firm called Hitman Associates, and their specialty was energy and environmental consulting. So did a bunch of that, worked my way up to a vice president. And so, but in '81, Deming said, you know, Ford really is interested. He was convinced, and again, it's déjà vu, he spoke about, when he spoke fondly about his lectures in Japan in 1950 and onward, that he was, he was very concerned that top management needed to be there, because he had seen all the excitement at Stanford during the war, and it died out afterwards, because management wasn't involved.   0:30:42.8 Andrew Stotz: What do you mean by that? What do you mean by the excitement at Stanford? You mean people working together for the efforts of the war, or was there a particular thing that was happening at Stanford?   0:30:51.7 William Scherkenbach: Well, they were, he attributed it to the lack of management support. I mean, they learned SPC. We were able to improve quality of war material or whatever, whoever attended the Stanford courses. But he saw the same thing in Japan and was lucky to, and I'm not sure if it was Ishikawa. I'm just not sure, but he was able to get someone to make the call after a few of the seminars for the engineers to make the call to the top management to attend the next batch. And he was able, he was able to do that. And that he thought was very helpful. I, I, gave them a leg up on whatever steps were next. I'm reminded of a quote from, I think it was Lao Tzu. And he said that someone asked him, "Well, you talk to the king, why or the emperor, why are things so screwed up?" And he said, "Well, I get to talk to him an hour a week and the rest of the time his ears are filled with a bunch of crap." Or whatever the Chinese equivalent of that is. And he said, "Of course the king isn't going to be able to act correctly." Yeah, there are a lot of things that impacted any company that he helped.   0:33:07.6 Andrew Stotz: It's interesting because I believe that, I think it was Kenichi Koyanagi.   0:33:15.8 William Scherkenbach: Koyanagi, yes, it was.   0:33:17.8 Andrew Stotz: And it was in 1950 and he had a series of lectures that he did a series of times. But it's interesting that, you know, that seemed like it should have catapulted him, but then to go to where you met him in 1972 and all that, he still hadn't really made his impact in America. And that's, to me, that's a little bit interesting.   0:33:44.4 William Scherkenbach: Yeah, and quite, my take, I mean, you could tell even in '72 and '3 in classes, he was very frustrated that he wasn't being listened to. I mean, he had, his business was expert testimony in statistical design of surveys. He did road truck, truck transport studies to be able to help the interstate commerce commission. And made periodic trips back to Japan, well known in Japan, but frustrated that no one really knew about him or wasn't listening to him in the US. And that was, I mean, for years, that was my, my aim. And that is to help him be known for turning America around, not just Japan. But it's usually difficult. I mean, we did a great job at Ford and GM and a bunch of companies, but it's all dissipated.   0:35:25.9 Andrew Stotz: It's interesting because it's not like he just went as a guest and gave a couple of guest lectures. He did about 35 lectures in 1950. About 28 or almost 30 of them were to engineers and technical staff. And then about seven of them were to top level executives. And, you know, one of the quotes he said at the time from those lectures was, "the problem is at the top, quality is made in the boardroom." So just going back, that's 1950, then you meet him in 1970, then in '72, then you start to build this relationship. You've talked about Booz Allen Hamilton. Tell us more about how it progressed into working more with him, in particular Ford and that thing that started in, let's say, 1981 with Ford.   0:36:22.0 William Scherkenbach: Well, again, he was very enthusiastic about Ford because Peterson was very receptive to this, his approach. And again, it's, I think the British philosopher Johnson said, "there's nothing like the prospect of being hung in the morning to heighten a man's senses." So he, Ford had lost a couple billion bucks. They hadn't cashed in like Chrysler. GM lost a bunch too, but that, and Japan had lost a war. So does it take a significant emotional, logical, or physical event? For some folks it does. So he was very encouraged about what he was seeing at Ford. And he had recommended that Ford hire someone to be there full time to coordinate, manage, if you will. And I was one of the people he recommended and I was the one that Ford hired. So I came in as Director of Statistical Methods and Process Improvement. And they set it up outside, as Deming said, they set it up outside the quality. Larry Moore was the Director of Quality and I was Director of Statistical Methods. And that's the way it was set up.   0:38:08.0 Andrew Stotz: Were you surprised when you received that call? How did you feel when you got that call to say, "Why don't you go over there and do this job at Ford?"   0:38:18.6 William Scherkenbach: Oh, extremely, extremely happy. Yeah. Yeah.   0:38:23.1 Andrew Stotz: And so did you, did you move to Michigan or what did you do?   0:38:27.7 Andrew Stotz: I'm sorry?   0:38:29.4 Andrew Stotz: Did you move or what happened next as you took that job?   0:38:32.0 William Scherkenbach: Oh yeah, we were living in Columbia. We moved the family to the Detroit area and ended up getting a house in Northville, which is a Northwest suburb of Detroit.   0:38:49.9 Andrew Stotz: And how long were you at Ford?   0:38:53.8 William Scherkenbach: About five and a half years. And I left Ford because Deming thought that GM needed my help. Things were going well. I mean, had a great, great bunch of associates, Pete Chessa, Ed Baker, Narendra Sheth, and a bunch of, a bunch of other folks. Ed Baker took the directorship when I left. That was my, well, I recommended a number of them, but yeah, he followed on. Deming thought that there was a good organization set up. And me being a glutton for punishment went to, well, not really. A bunch of great, great people in GM, but it's, they were, each of the general managers managed a billion dollar business and a lot of, difficult to get the silos to communicate. And it really, there was not much cooperation, a lot of backstabbing.   0:40:25.0 Andrew Stotz: And how did Dr. Deming take this project on? And what was the relationship between him and, you know, let's say Donald Peterson, who was the running the company and all the people that he had involved, like yourself, and you mentioned about Ed Baker and other people, I guess, Sandy Munro and others that were there. And just curious, and Larry Moore, how did he approach that? That's a huge organization and he's coming in right at the top. What was his approach to handling that?   0:41:02.1 S2  Well, my approach was based on his recommendation that the Director of Statistical Methods should report directly to the president or the chairman, the president typically. And so based on that, I figured that what I would, how we would organize the office, my associates would each be assigned to a key vice president to be their alter ego. So we did it in a, on a divisional level. And that worked, I think, very well. The difficulty was trying to match personalities and expertise to the particular vice president. Ed Baker had very good relations with the Latin American organization, and, and he and Harry Hannett, Harold Hannett helped a lot in developing administrative applications as well. And so we sort of came up with a matrix of organization and discipline. We needed someone for finance and engineering and manufacturing, supply chain, and was able to matrix the office associates in to be able to be on site with those people to get stuff, to get stuff done.   0:43:09.5 Andrew Stotz: And what was your message at that time, and what was Dr. Deming's message? Because as we know, his message has come together very strongly after that. But at that point, it's not like he had the 14 Points that he could give them Out of the Crisis or you could give them your books that you had done. So what was like the guiding philosophy or the main things that you guys were trying to get across?   0:43:35.9 William Scherkenbach: Well, I mean, he had given in, I think, Quality, Productivity, Competitive Position back in the late '70s, and he was doing it through George Washington University, even though Myron Tribus at MIT published it. But it was a series of lectures, and he didn't really, even in the later 70s, didn't have the, the, the 14 Points. And so those came a couple years later, his thinking through, and Profound Knowledge didn't come until much later over a number of discussions of folks. But the, I mean, the key, I mean, my opinion of why it all dropped out is we dropped the ball in not working with the board. And at Ford, we didn't, weren't able to influence the Ford family. And so Peterson retires and Red Poling, a finance guy, steps in and, and everything slowly disintegrates. At least not disintegrates, well, yes. I mean, what was important under Peterson was different. But that happens in any company. A new CEO comes on board or is elected, and they've got their priorities based, as Deming would say, on their evaluation system. What's their, how are they compensated?   0:45:46.8 William Scherkenbach: And so we just didn't spend the time there nor at GM with how do you elect or select your next CEO? And so smaller companies have a better, I would think, well, I don't know. I would imagine smaller companies have a better time of that, especially closely held and family held companies. You could, if you can reach the family, you should be able to get some continuity there.   0:46:23.5 Andrew Stotz: So Donald Peterson stepped down early 1995. And when did you guys make or when did you make your transition from Ford to GM?   0:46:38.5 William Scherkenbach: '88.   0:46:39.6 Andrew Stotz: Okay, so you continued at Ford.   0:46:42.1 William Scherkenbach: The end of '88, yeah, and I left GM in '93, the year Dr. Deming died later. But I had left in, in, well, in order to help him better.   0:47:07.8 Andrew Stotz: And let's now talk about the transition over to General Motors that you made. And where did that come from? Was it Dr. Deming that was recommending it or someone from General Motors? Or what...   0:47:21.4 William Scherkenbach: Yeah, Deming spoke with them and spoke with me. And I was a willing worker to be able to go where he thought I could be most helpful.   0:47:41.9 Andrew Stotz: And was he exasperated or frustrated that for the changes that happened in '95 when Peterson stepped down, he started to see the writing on the wall? Or was he still hopeful?   0:47:55.4 William Scherkenbach: No, Deming died in '93, so he didn't see any of that.   0:47:58.9 Andrew Stotz: No, no, what I mean is when Peterson stepped down, it was about '85. And then you remain at Ford until '88.   0:48:08.0 William Scherkenbach: No, Peterson didn't step down in '85. I mean, he was still there when I left.   0:48:14.0 Andrew Stotz: So he was still chairman at the time.   0:48:17.3 William Scherkenbach: Yeah.   0:48:17.6 Andrew Stotz: Maybe I'm meaning he stepped down from president. So my mistake on that.   0:48:20.3 William Scherkenbach: Oh, but he was there.   0:48:24.3 Andrew Stotz: So when did it start...   0:48:25.9 William Scherkenbach: True. I mean, true, he was still there when Deming had died.   0:48:31.3 Andrew Stotz: Yeah, okay. So did the whole team leave Ford and go to GM or was it just you that went?   0:48:39.1 William Scherkenbach: Oh, just me. Just me.   0:48:42.8 Andrew Stotz: Okay. And then.   0:48:44.0 William Scherkenbach: Yeah, because we had set up something that Deming was very pleased with. And so they were, everyone was working together and helping one another.   0:48:59.5 Andrew Stotz: Okay. So then you went to General Motors. What did you do different? What was different in your role? What did you learn from Ford that you now brought to GM? What went right? What went wrong? What was your experience with GM at that time?   0:49:16.5 William Scherkenbach: Well, I've got a, let's see. Remember Bill Hoagland was the person, Hoagland managed Pontiac when Deming helped Pontiac and Ron Moen was involved in the Pontiac. But Bill Hoagland was in one of the reorganizations at GM was head of, he was group, group vice president for Buick, Oldsmobile, Cadillac. And so I went over and directly reported to him and each of the, I mean, Wendy Coles was in, Gypsy Rainey, although Gypsy was temporary, worked for powertrain and Pontiac and still, but powertrain was where a lot of the expertise was and emphasis was, and then Buick and Cadillac and so, and Oldsmobile. So we, and in addition to that, General Motors had a corporate-wide effort in cooperation with the UAW called the Quality Network. And I was appointed a member of that, of that and, and helped them a lot and as well as the corporate quality office, but focused on Buick, Oldsmobile, Cadillac.   0:51:18.6 Andrew Stotz: And then tell us about what was your next step in your own personal journey? And then let's now get into how you got more involved with Deming and his teachings and the like.   0:51:32.8 William Scherkenbach: Well, I mean, he would be at GM two and three days a month, and then every quarter he'd be here for, just like Ford, for a four-day seminar. And while at Ford and at GM, I took uh vacation to help him as he gave seminars and met people throughout the world. Even when he was probably 84, 85, I can remember, well, one of the, he always, not always, but he would schedule seminars in England over the Fourth of July because the English don't celebrate that, although he said perhaps they should, but right after the Ascot races. And so he would do four-day seminars. And on one case, we had one series of weeks, the week before Fourth of July, we did a four-day seminar in the US and then went to London to do another four-day seminar. And he went to South Africa for the next four-day seminar with Heero Hacquebord. I didn't go, but I went down to Brazil and I was dragging with that, with that schedule. So he was able to relish and enjoy the helping others. I mean, enjoy triggers a memory. We were at helping powertrain and Gypsy was there, Dr. Gypsy Rainey.    0:53:59.2 William Scherkenbach: And she, we were talking and goofing around and he started being cross at us. And Gypsy said, "Well, aren't we supposed to be having fun?" And Deming said, "I'm having fun." "You guys straighten out." Enjoy, enjoy, enjoy, yeah.   0:54:40.6 Andrew Stotz: And for the typical person to imagine a man at the age of 80, 85, traveling around the world. And it's not like you're traveling on vacation in London, you're walking into a room full of people, your energy is up, you're going and it's not like he's giving a keynote speech for an hour, give us a picture of his energy.   0:55:09.5 William Scherkenbach: And over in London, it was brutal because the hotel, I forget what hotel we're in. When he started there, I think it was Dr. Bernard that he wanted to help. And Bernard wasn't available. So he recommended Henry Neave. And so Henry was a good student, a quick learner. So he helped on a few of them. And I can still remember, I mean, the air, it was 4th of July in London and the humidity was there. There's no air conditioning in the hotel. I could remember Henry, please forgive me, but Henry is sitting in his doorway, sitting on a trash can, doing some notes in his skivvies. And it was hot and humid and awful. But so it reminded Deming a lot of the lectures in Japan in 1950, where he was sweating by 8 AM in the morning. So, yeah.   0:56:30.6 Andrew Stotz: What was it that kept him going? Why was he doing this?   0:56:39.5 William Scherkenbach: I think he, again, I don't know. I never asked him that. He was very, to me, he was on a mission. He wanted to be able to help people live better, okay, and take joy in what they do. And so he was, and I think that was the driving thing. And as long as he had the stamina, he was, he was in, in, in heaven.   0:57:21.1 Andrew Stotz: So let's keep progressing now, and let's move forward towards the latter part of Dr. Deming's life, where we're talking about 1990, 1988, 1990, 1992. What changed in your relationship and your involvement with what he was doing, and what changes did you see in the way he was talking about? You had observed him back in 1972, so here he is in 1990, a very, very different man in some ways, but very similar. How did you observe that?   0:57:56.6 William Scherkenbach: Well, toward the end, it was, I mean, it was, it was not, not pleasant to see him up there with oxygen up his nose, and it just, there had to have been a better way. But Nancy Mann was running those seminars, and they did their best to make life comfortable, but there had to have been a better way to, but I don't know what it was. He obviously wanted to continue to do it, and he had help doing it, but I don't know how effective the last year of seminars were.   0:59:01.1 Andrew Stotz: Well, I mean, I would say in some ways they were very effective, because I attended in 1990 and 1992, and I even took a picture, and I had a picture, and in the background of the picture of him is a nurse, and for me, I just was blown away and knocked out. And I think that one of the things for the listeners and the viewers is to ask yourself, we're all busy doing our work, and we're doing a lot of activities, and we're accomplishing things, but for what purpose, for what mission? And I think that that's what I gained from him is that because he had a mission to help, as you said, make the world a better place, make people have a better life in their job, and help people wake up, that mission really drove him.   0:59:57.8 William Scherkenbach: Yeah, and it, it really did. But for me personally, it was just not pleasant to see him suffering.    1:00:09.6 Andrew Stotz: And was he in pain? Was he just exhausted? What was it like behind the scenes when he'd come off stage and take a break?   1:00:18.7 William Scherkenbach: Yeah, yeah.   1:00:20.8 Andrew Stotz: And would he take naps or?   1:00:23.2 William Scherkenbach: In the early days, we'd go to, well, at Ford and GM, we would go out to dinner just about every night and talk and enjoy the conversation. We'd, my wife Mary Ellen, went many, many times. He enjoyed Northville, some of the restaurants there, and enjoyed the Deming martinis after the meetings at the Cosmos Club. So very, very much he enjoyed that, that time off the podium. So, but he couldn't do that in the, in the later years.   1:01:28.7 Andrew Stotz: And let's now try to understand the progression as you progress away from General Motors and did other things. How did your career progress in those years until when you retired or to where you are now? Maybe give us a picture of that.   1:01:51.4 William Scherkenbach: I tried to help. I've developed my view on how to operationalize change, worked for, was vice president of a company in Taiwan, spent a couple of, and before that had helped Dell, and would spend probably ending up a couple of years in PRC and Taiwan, and growing and learning to learn, in my opinion, there's too much generalization of, well, Asians or Chinese or whatever. There are many, many subgroups, and so change has to be bespoke. What will work for one person won't work for another. For instance, trying to talk to a number of Chinese executives saying, drive out fear, and they will, oh, there's no fear here. It's respect. And so, yeah. But that was their sincere belief that what they were doing wasn't instilling fear. But it broadened my perspective on what to do. And then probably 10 years ago, my wife started to come down with Alzheimer's, and while we lived in Austin, Texas, and that I've spent, she died three years ago, but that was pretty much all-consuming. That's where I focused. And now it's been three years. I'm looking, and I'm a year younger than Deming when he started, although he was 79 when he was interviewed for the 1980 White Paper.   1:04:36.3 William Scherkenbach: So I'm in my 80th year. So, and I'm feeling good, and I also would like to help people.   1:04:46.6 Andrew Stotz: And I've noticed on your LinkedIn, you've started bringing out interesting papers and transcripts and so many different things that you've been coming out. What is your goal? What is your mission?   1:05:02.3 William Scherkenbach: Well, I also would like to take the next step and contribute to help the improvement, not just the US, but any organization that shows they're serious for wanting to, wanting to improve. On the hope, and again, it's hope, as Deming said, that to be able to light a few bonfires that would turn into prairie fires that might consume more and more companies. And so you've got to light the match somewhere. And I just don't know. Again, I've been out of it for a number of years, but I just don't know. I know there is no big company besides, well, but even Toyota. I can remember Deming and I were in California and had dinner. Toyoda-san and his wife invited Deming and me to a dinner. And just, I was blown away with what he understood responsibilities were. I don't know, although I do have a Toyota Prius plug-in, which is perfect because I'm getting 99 miles a gallon because during my, doing shopping and whatever here in Pensacola, I never use gas. It goes 50 miles without needing to plug in.   1:07:00.6 William Scherkenbach: And so I do my stuff. But when I drive to Texas or Michigan, Michigan mostly to see the family, it's there. But all over, it's a wonderful vehicle. So maybe they're the only company in the world that, but I don't know. I haven't sat down with their executive.   1:07:26.4 Andrew Stotz: And behind me, I have two of your books, and I just want to talk briefly about them and give some advice for people. The first one is The Deming Route to Quality and Productivity: Roadmaps and Roadblocks, and the second one is Deming's Road to Continual Improvement. Maybe you could just give some context of someone who's not read these books and they're new to the philosophy and all that. How do these books, how can they help them?   1:07:58.8 William Scherkenbach: Well, the first book, Deming asked me to write in, I think it was '84. And I don't remember the first edition, but it might be '85, we got it out. But he asked me to write it, and because he thought I would, I could reach a different audience, and he liked it so much, they handed it out in a number of his seminars for a number of years. So.   1:08:40.7 Andrew Stotz: And there's my original version of it. I'm holding up my...    1:08:47.0 William Scherkenbach: Yeah, that's a later version.   1:08:49.7 Andrew Stotz: And it says the first printing was '86, I think it said, and then I got a 1991 version, which maybe I got it at one of the, I'm sure I got it at one of the seminars, and I've had it, and I've got marks on it and all that. And Deming on the back of it said, "this book will supplement and enhance my own works in teaching. Mr. Scherkenbach's masterful understanding of a system, of a process, of a stable system, and of an unstable system are obvious and effective in his work as well as in his teaching." And I know that on Deming's Road to Continual Improvement, you do a good amount of discussion at the beginning about the difference between a process and a system to try to help people understand those types of things. How should a reader, where should they start?   1:09:42.8 William Scherkenbach: Well, not with chapter six, as in CI Lewis, but well, I don't know what... I don't remember what chapter six is. As I said, the first book, and a lot of people after that did it, is essentially not regurgitating, but saying in a little bit different words about Deming's 14 Points. What I did on the first book is arrange them in the order that I think, and groupings that I think the 14 Points could be understood better. The second book was, the first half was reviewing the Deming philosophy, and the second half is how you would go about and get it done. And that's where the physiological, emotional, and all of my studies on operationalizing anything.   1:10:55.4 Andrew Stotz: And in chapter three on page 98, you talk about physical barriers, and you talk about physical, logical, emotional. You mentioned a little bit of that when you talked about the different gurus out there in quality, but this was a good quote. It says, Dr. Deming writes about the golfer who cannot improve his game because he's already in the state of statistical control. He points out that you have only one chance to train a person. Someone whose skill level is in statistical control will find great difficulty improving his skills.   1:11:32.1 William Scherkenbach: Yeah. Well, yeah, I mean, well, you're old enough to know the Fosbury Flop. I mean, for all high jumpers did the straddle in jumping and made some great records, but many of them had difficulty converting their straddle to the Fosbury Flop to go over backwards head first. And that's what got you better performance. So anything, whether it's golf or any skill, if you've got to change somehow, you've got to be able to change the system, which is whether you're in production or whether it's a skill. If you're in control, that's your opportunity to impact the system to get better.   1:12:40.3 Andrew Stotz: Yeah, and this was Dick Fosbury in 1968, Mexico City Olympics, where he basically went in and blew everybody away by going in and flipping over backwards when everybody else was straddling or scissors or something like that. And this is a great story.   1:12:57.0 William Scherkenbach: You can't do that.   [laughter]   1:12:58.8 Andrew Stotz: Yeah, and it's a great story of something on the outside. An outsider came in and changed the system rather than an existing person within it. And that made me think about when you talked about Ford and having an outsider helping in the different departments. You know, what extent does that reflect the way that we learn? You know, can we learn internally, or do we need outside advice and influence to make the big changes?   1:13:29.7 William Scherkenbach: Yeah. I mean, we had a swim coach, Higgins, at the Naval Academy, and he was known for, again, following in Olympic swimming. And I'm probably going to get the strokes wrong, but there was no such thing as a butterfly stroke. And he used it in swimming the breaststroke, and supposedly the only criteria was recovery had to be underwater with two hands. But I'm screwing up the story, I'm sure, but Higgins rewrote, rewrote the book by doing something a little bit different or drastically different.   1:14:25.4 Andrew Stotz: I'd like to wrap up this fascinating discovery, or journey of discovery of you and your relationship also with Dr. Deming. Let's wrap it up by talking about kind of your final memories of the last days of Dr. Deming and how you kind of put that all in context for your own life. And having this man come in your life and bring you into your life, I'm curious, towards the end of his life, how did you process his passing as well as his contribution to your life?   1:15:08.1 William Scherkenbach: That's, that's difficult and personal. I, he was a great mentor, a great friend, a great teacher, a great person, and with, on a mission with a name and impacted me. I was very, very lucky to be able to, when I look back on it, to recognize, to sign up for his courses, and then the next thing was writing that letter to the editor and fostering that relationship. Very, very, very difficult. But, I mean, he outlived a bunch of folks that he was greatly influenced by, and the mission continues.   1:16:34.1 Andrew Stotz: And if Dr. Deming was looking down from heaven and he saw that you're kind of reentering the fray after, you know, your struggles as you've described with your wife and the loss of your wife, what would he say to you now? What would he say as your teacher over all those years?   1:16:56.3 William Scherkenbach: Do your best.   1:16:59.0 Andrew Stotz: Yeah, wonderful.   1:17:01.4 William Scherkenbach: He knows, but he knows I know what to do. So, you need to know what to do and then to do the best. But I was, I mean, he was very, he received, and I forget the year, but he was at Ford and he got a call from Cel that his wife was not doing well. And so we, I immediately canceled everything and got him to the airport and he got to spend that last night with his wife. And he was very, very appreciative. So I'm sure he was helping, helping me deal with my wife.   1:17:56.4 Andrew Stotz: Yeah. Well, Bill, on behalf of everyone at the Deming Institute and myself personally, I want to thank you for this discussion and opening up you know, your journey with Dr. Deming. I feel like I understand Dr. Deming more, but I also understand you more. And I really appreciate that. And for the listeners out there, remember to go to Deming.org to continue your journey. And also let me give you, the listeners and viewers, the resources. First, we have Bill's book, which you can get online, The Deming Route to Quality and Productivity. We have Deming's Road to Continual Improvement, which Bill wrote. But I think even more importantly is go to his LinkedIn. He's on LinkedIn as William Scherkenbach and his tagline is helping individuals and organizations learn, have fun, and make a difference. So if you want to learn, have fun, and make a difference, send him a message. And I think you'll find that it's incredibly engaging. Are there any final words that you want to share with the listeners and the viewers?   1:19:08.9 William Scherkenbach: I appreciate your questions. In thinking about this interview, we barely scratched the surface. There are a ton of other stories, but we can save that for another time.   1:19:26.1 Andrew Stotz: Something tells me we're going to have some fun and continue to have fun in these discussions. So I really appreciate it and it's great to get to know you. Ladies and gentlemen.   1:19:36.7 William Scherkenbach: Thank you, Andrew.   1:19:37.7 Andrew Stotz: You're welcome. This is your host, Andrew Stotz, and I'm going to leave you with one of my favorite quotes from Dr. Deming, and that is that "people are entitled to joy in work."    

The guys discuss the ASCOT awards and some of the craft brands represented in the rankings

Nick is joined today by Lee Mottershead, senior writer from the Racing Post, to discuss the latest from around the racing world. Among topics discussed are the ROA's rejoinder to the murmurings on their position on Lord Allen's proposals for governance, the Gosdens' Ketamine case, and Sir Mark Prescott's first Royal runner. Plus, with the Irish oaks taking centre stage this weekend, Nick talks to Johnny Murtagh, attempting to spoil the Ballydoyle party. Also on the show, owner Johnny Allison on why Havana Hurricane will run in the Super Sprint as well as Goodwood, and Harry Eustace gives us chapter and verse on his two Ascot heroes. JA McGrath has the season's final instalment from Happy Valley, while Timeform's Dan Barber offers tribute to one of the great equine stalwarts of Irish Racing.

Nick is joined today by Lee Mottershead, senior writer from the Racing Post, to discuss the latest from around the racing world. Among topics discussed are the ROA's rejoinder to the murmurings on their position on Lord Allen's proposals for governance, the Gosdens' Ketamine case, and Sir Mark Prescott's first Royal runner. Plus, with the Irish oaks taking centre stage this weekend, Nick talks to Johnny Murtagh, attempting to spoil the Ballydoyle party. Also on the show, owner Johnny Allison on why Havana Hurricane will run in the Super Sprint as well as Goodwood, and Harry Eustace gives us chapter and verse on his two Ascot heroes. JA McGrath has the season's final instalment from Happy Valley, while Timeform's Dan Barber offers tribute to one of the great equine stalwarts of Irish Racing.

The two awards lists we review in this episode:https://ascotawards.com/enter/winners/https://agavosawards.com/  Check us out on Instagram @curiosity_publichttps://www.instagram.com/curiosity_public/ Watch us on YouTubehttps://www.youtube.com/channel/UCcplnOSfcnOh5paIL2LdaAw We have t-shirts! Grab them here:https://curiosity-public.myspreadshop.com/allhttps://www.redbubble.com/people/CuriosityPublic/shop Join our Patreon:https://www.patreon.com/CuriosityPublic Stay curious! All claims made here about alcohol, whether in this podcast, in this description, or on our Youtube channel, are solely our opinions and intended only for those of legal drinking age. All links provided here should only be accessed by those of legal drinking age.

Steve Jones, Charlie Poste and Tom Stanley preview Super Saturday on ITV, with racing from Newmarket, York and Ascot. Twitter/X: https://bit.ly/3Trz7Fb Facebook: https://bit.ly/3cqQlC4 Instagram: https://bit.ly/3Aq7qE0 Search Matchbook Insights for our latest written previews. 18+ | BeGambleAware

In The Know is back! Join Ross Brierley, Racing Post Tipster Paul Kealy & Pricewise Tom Segal as they preview the action on Super Saturday from Newmarket, Ascot and York. 

It's one of the biggest days of the summer: Super Saturday, with top-class racing from Ascot, York and Newmarket. Emmet Kennedy, George Gorman, Andy Newton and Peter Michael return with confident, high-value flat racing tips, betting strategies, and bold predictions.

Welcome to the latest episode of the Racing Postcast as our top panel preview the ITV races from Newmarket, Ascot and York this weekend.  Presenter James Stevens is joined by Racing Post handicapper Jonny Pearson, Lambourn correspondent Liam Headd and Unibet's Ed Nicholson as the panel reveal their best bets.

Nick is joined by ITV Racing's Oli Bell to canter through today's racing headlines. With an eye on the Coral-Eclipse, they talk to Thady Gosden (confident) and George Murphy (non-runner), while assessing where the value lies. Also on today's show, Nick talks to the most in-form trainer in the land, Jack Channon, while Francis Graffard outlines plans for his stable stars, which include an intriguing drop in trip for Ascot runner-up Zarigana. Plus Henry Beesley and Lola Katz Roberts have news of a brand new sports betting podcast from Fitzdares.

Nick is joined by ITV Racing's Oli Bell to canter through today's racing headlines. With an eye on the Coral-Eclipse, they talk to Thady Gosden (confident) and George Murphy (non-runner), while assessing where the value lies. Also on today's show, Nick talks to the most in-form trainer in the land, Jack Channon, while Francis Graffard outlines plans for his stable stars, which include an intriguing drop in trip for Ascot runner-up Zarigana. Plus Henry Beesley and Lola Katz Roberts have news of a brand new sports betting podcast from Fitzdares.

Elise explains how she came to live aboard a 70 foot yacht - against her better judgement - only to have it sunk, on purpose, by the man she thought loved her.  It was all part of a scam even she found hard to believe.  She's under an NDA so she needs to be careful, but she's got to tell her story. SHADY RAYS Thanks, Shady Rays. Get 35% off polarized glasses at shadyrays.com - code SECRET PICTURES See Elise, Pain in the Ascot and the boat. They are waiting for you on Threads, Facebook, Instagram and X.  Handle: @secretroompod. THE SECRET ROOM | UNLOCKED In a 2017 episode called Virginish, Marie told us about a condition she had called vaginismus that makes sex all but impossible.  Well things have come full circle.  Marie returns to Unlocked to tell us all about her plans to build a sex den in her house!  Also coming to Unlocked, a follow on my recent interview with Kria who told us about her transatlantic fight to support her daughter.  Well this time it's her daughter's turn to tell all, including why she's still living with her dad who trafficked her. The Secret Room | Unlocked is yours when you support your favorite indie podcast that could with a membership at patreon.com/secretroom, Apple Podcasts or Spotify. There's a free trial! ALL OUR SPONSORS See all our sponsors past and present, and their offers, many of which are still valid: secretroompodcast.com/codes  FACEBOOK DISCUSSION GROUPThere's even more fun at The Secret Room Podcast Facebook Discussion Page!  Just ask to join, all are welcome. :) YOUR SECRET  Click "Share a Secret" at secretroompod.com! PODCAST TEAM Producer: Susie Lark. Story Development: Luna Patel. Music and Theme: Breakmaster Cylinder. LISTENER SURVEY Take our Listener Survey at SecretRoomPod.com!

In this episode of the SheerLuxe Podcast, SL's fashion broadcaster Polly Sayer is joined by Nana Acheampong and beauty and wellness journalist, Twiggy Jalloh. Together, they discuss some of the biggest upcoming summer events – from Glastonbury survival hacks and packing essentials to the dos and don'ts of Wimbledon fashion, as well as their recent experiences at Ascot and Cannes. The three also chat celeb news, including the controversy over Simone Ashley being cut from the F1 movie and Beyoncé's incredible performance in Paris. Finally, they tackle some reader dilemmas, including whether to marry for love or money… Subscribe For More | http://bit.ly/2VmqduQ Get SheerLuxe Straight To Your Inbox, Daily | http://sheerluxe.com/signup PANEL GUESTSPolly Sayer | @pollyvsayer | https://www.instagram.com/pollyvsayer/?hl=en Nana Acheampong | @styledbynana | https://www.instagram.com/styledbynana/?hl=en Twiggy Jalloh | @twiggyjalloh | https://www.instagram.com/twiggyjalloh/?hl=en Hosted on Acast. See acast.com/privacy for more information.

King Charles had hoped for an informal meeting with Donald Trump ahead of an historic second State visit. But the 45th and 47th US President will go straight to maximum with a full invitation with all the trappings for this September.  Pod Save the King host Ann Gripper is joined by Mirror royal editor Russell Myers to discuss the announcement, the diplomacy around it and what comes next, as well as the latest Windsor visit of Ukrainian president Volodymyr Zelenskyy. They also look at the Wales' week, where Kate remains out of the spotlight after her Ascot withdrawal while birthday boy Prince William has turned his attention to Earthshot and London climate action week, with Homewards next in the calendar - and we've all gone doolally for the puppies.   Plus the team welcome the selection of the memorial for the late Queen, puzzle over passports and get thirsty for rosé. Learn more about your ad choices. Visit megaphone.fm/adchoices

Nick is joined by Lydia Hislop with the latest from around the racing world. Aidan O'Brien and William Buick give first class insight into the winners and losers at Royal Ascot, with the former also acknowledging the career of Wayne Lukas, whose sudden retirement has been brought about by ill health. Plus Simon Kerrin's on a stellar Ascot for Tattersalls Ireland.

PTF and Callum Helliwell are here to review a memorable five days at Royal Ascot with an eye towards which runners we might be seeing at the Breeders' Cup!

Nick is joined by Lydia Hislop with the latest from around the racing world. Aidan O'Brien and William Buick give first class insight into the winners and losers at Royal Ascot, with the former also acknowledging the career of Wayne Lukas, whose sudden retirement has been brought about by ill health. Plus Simon Kerrin's on a stellar Ascot for Tattersalls Ireland.

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PTF is back with you from the Brigadier Gerard Garden at Royal Ascot with more free tips and analysis of Royal Ascot. Today's guest is renowned broadcaster Rishi Persad who gives his views on Day 4 at Ascot, with some great cases for a few horses at double-digit odds on the impressive Friday card.

Michelle is here! And she brought champagne!PTF is back with you not live from the Brigadier Gerard garden, aka the Quigley's Corner of Ascot, and he's joined by Michelle Yu of The Owner's Box pod and so much more. Michelle gives her thoughts, tips, and analysis for Day Three (Thursday) or Royal Ascot.

Nick is joined by Mirror journalist David Yates to discuss the latest news from around the racing world. They are joined by Francis Graffard, assembling an enviable squad for Royal Ascot. Also on today's show, Jane Chapple Hyam announces the supplementary of Kon Tiki for the Coronation Stakes, while we hear from John Gosden and Colin Keane on Lead Artist, Will Bourne on Carl Spackler, plus Roger Teal on Dancing Gemini. Nick is at the GOFFS Arkle sale, where he gets fascinating insight from Dan Skelton, as well as contributions from agent Ed Bailey and trainer AJ O'Neill. JA McGrath has big news from Hong Kong.