Care Home Management magazine's podcast

Artificial Intelligence (AI) is impacting on all sectors, and care is no exception.In this special Care Home Management magazine podcast we discuss how AI is both an opportunity and a challenge for care homes.AI has the potential to improve care-giving and the care business, but there are risks around data privacy, bias and the need not to ignore human oversight of any decisions made using the technology.Join our expert panel of Tandeep Gill, head of business development at Painchek; Katie Thorn, project lead at Digital Care Hub and Simon Beck, founder of Care homemarketingexpert.com.Our panel help to identify key problems and barriers faced by staff, and assess how AI could help address them. Podcast hosted by Steve Hemsley. Kindly sponsored by soft skills training and role play experts Hendrix Training.Listen to all our industry-leading podcasts here.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.

Care homes can save time and money by digitalising their administration and, in future, having a better understanding of how artificial intelligence will change the care sector.In our latest podcast ‘Digital Top Tip for Care Homes in 2025' our experts discuss how care homes have reached different levels of maturity when it comes to digital transformation.James Maynard, director of product marketing at Access Group, says providers want more integration between the systems they buy and to use data more effectively.Iain Corrigan, commercial director at CoolCare, agrees that integration is essential to convince care homes to invest more in digital.Also on the panel is Kate Roberts, managing director of Neuven, who says there is still work to do to convince care homes of the full benefits of going digital.The podcast is hosted by Alan Rustad and kindly sponsored by leading soft skills training company Hendrix Training.Tune into all our industry-leading podcasts here. Support the showCare Home Management is the UK's leading media brand for care home providers and managers.

Our latest podcast looks back on the care home market in 2024 and explores the trends shaping the market this year.The ‘Regional insights: The UK care market in review' podcast dives into Christie & Co's annual report.The podcast provides valuable insight from Christie & Co's experts who look back at the impact of last year's General Election and high inflation which caused market uncertainty. In 2025 they explore the potential threats to care home businesses from rising employer NI contributions and the jump in the minimum wage.Join Christie & Co's regional directors Rob Kinsman and Lee Howard alongside senior director Martin Daw as they discuss the future care home market with podcast host Alan Rustad.Podcast kindly sponsored by soft skills training experts Hendrix Training.Listen to all our industry-leading podcasts here.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.

A care home's laundry can be its Cinderella service – all work and not much fun. But when things go wrong, the knock on effects are often substantial.Much has changed in the care home laundry. Machines have become ever more sophisticated in terms of power and detergent consumption. They can be monitored and possible future problems anticipated from many miles away. Find out more with our latest industry-leading podcast with JLA. Join Olivia Nolan, business development director for care, and JLA's in-house chemist Lucy Cripwell as they discuss:Thermal disinfection programmesRemote maintenance and monitoringWhy care homes need to buy machines that lastOzone technology and much more.Podcast hosted by Alan Rustad and kindly sponsored by Rotacloud.Listen to all our podcasts here. Support the showCare Home Management is the UK's leading media brand for care home providers and managers.

As the media partner for the Care Home Awards, Care Home Management is delighted to bring you this special podcast to help providers celebrate best practice.Join CHA commercial director Helen Warrilow and communications manager Rosie Pickering as they discuss why care homes should enter and how they can do it.Hear about new categoriesPractical advice on how to enter DeadlinesNews of the Awards dinner in London in MaySponsor newsPodcast hosted by Alan Rustad.Listen to all our industry-leading podcasts here.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.

Care home recruitment and resident occupancy are hard for providers to stay on top of.On our latest industry-leading podcast with specialist communications agency Conteur, we learn the secrets to boosting both.Join managing director David Huckerby and account director Natasha Jones as they share their top tips with podcast host Alan Rustad.They discuss:Why care home operators must guard against putting all their eggs into one basket when it comes to communicationWhy your messaging must be consistentHow to understand different media channelsThe power of videoUsing residents and their families as brand ambassadorsMeasuring successPodcast kindly sponsored by Rotacloud.Tune into all our podcasts here.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.

“Go to work on an egg” – perfect advice for care homesThe humble British egg has had a tough time of it in the last thirty years or more.But the British egg is back in a big way. Packed with protein and vitamins but no sugar, it is playing a vital part on the care home menu – both as a cooked item in its own right or as part of dishes such as ice cream, cakes and mayonnaise.In this special podcast we talk to British Lion Eggs about the importance of protein in residents' diets. Many residents are of an age where they remember how good eggs can be for their health.Join food safety and hygiene specialist, Dr Lisa Ackerley and specialist older person's dietitian, Alison Smith as they discuss how the protein provided by eggs helps older people in care homes guard against some of the problems increasing frailty can bring.Of course, eggs must be cooked properly!Podcast hosted by Alan Rustad and kindly sponsored by Rotacloud.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.

For a care home to remain viable it must maximise its occupancy rates. But keeping occupancy levels high is no easy task. In our special podcast we look at:How care homes can ensure they keep residency levels as high as possible?The importance of sales and marketingTurning enquiries into residentsJoin Ali Powell, CEO and Founder of Commercial Acceleration as she talks to host Alan Rustad.For all our industry-leading podcasts please click here.Podcasts kindly sponsored by Rotacloud.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.

In this special podcast with Towergate Insurance and Care England we provide some top tips to help care homes purchase the most useful and cost-effective insurance.Are you insured for the right things? Protecting revenue as well as the building?What about cyber insurance?What if you had a data health breach?Working with insurance brokersJoin our experts, Care England's social care advisor Richard Ayres and Towergate's head of care Jason Brown.Podcast hosted by Alan Rustad.Listen to all our industry-leading podcasts here.Support the Show.Care Home Management is the UK's leading media brand for care home providers and managers.

PR and marketing can boost your care home's reputation, which can boost occupancy.In this special podcast we explore the benefits of promoting your home locally and how you can drive enquiries using strong  and relevant content in all your marketing.Our experts provide some great top tips to help care providers improve their marketing straightaway.Join Five On A Bike Group founder York Woodford-Smith and Chew PR's founder Colette Lowe.Podcast hosted by Care Home Management's publishing editor Steve Hemsley.Podcast sponsored by Rotacloud.Listen to all our industry-leading podcasts here.Support the Show.Care Home Management is the UK's leading media brand for care home providers and managers.

Two of key elements to a successful care home are good leadership from the management team and a strong and loyal workforce to deliver the very best of care. But how do you achieve that?In this podcast, four people with a deep knowledge of the legal, HR, and service requirements were brought together to discuss how owners and managers can inspire with the very best leadership, and at the same time get the best from their teams. They also examined what is needed to recruit and retain staff, who today have so many other opportunities open to them. Taking part were James Howell, Managing Director of Rubric Law; Nicola Johnson, from Kelso Care Consortium; Zameer Nazarali – CEO and Founder SimplifyER; and Leigh Smith – Director of Growth and Happiness, AnswerConnect Podcast hosted by Alan Rustad. Podcast sponsored by Rotacloud.Listen to all our podcasts here.Support the Show.Care Home Management is the UK's leading media brand for care home providers and managers.

Going digital must be a priority for care homes but it is a complex area.In our latest industry-leading podcast we look at three specific areas to save care homes time and money:DSCR - improving outcomes for Care Providers & Service UsersImproving transparency in the care home by removing manual processes, particularly around expenses Digitalisation in workforce management, particularly the challenges with temporary staffing Join our expert panel of Kate Roberts, managing director of Neuven, Sanjay Malkani, head of sales at Expend and Ed  Evans, sales director at Log My Care.Podcast sponsored by Rotacloud and hosted by CHM's publishing editor Steve Hemsley.Tune in to all our podcasts here.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.

Sustainability has never been a more important subject for care homes. Potential residents and their families are asking questions they have never asked before. And regulators, like the CQC, are including sustainability policies in their regulation procedures.In a recent Care Home Management podcast, three people from companies providing services to care homes came together to discuss sustainability and how it is a subject that will be given even more prominence.They were James Read, Chief Marketing Officer, of Zellar; Christina Larkin, Chief Data and Marketing Officer at JLA; and Nicole Fenton, Marketing Manager, Ontex Global.They discuss:How care home owners are responding to the calls to be more sustainableThe reaction of managers and carers and other stakeholdersWhere can things clash? For example. sustainability versus infection control?How will sustainability in care homes evolve over the next few years?Join our panel and host Alan Rustad. Podcast sponsored by Rotacloud.Listen to all our industry-leading podcasts here.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.

The start of a new year is always a time for looking ahead and also reviewing the previous 12 months. Every January Christie & Co, specialist advisor for buying and selling businesses, brings out its Business Outlook where it does just that. In a special Care Home Management magazine podcast, we caught up with three of their regional leaders, Rob Kinsman, South and West; Lee Howard, North and Midlands; and Martin Daw, Scotland.·         How robust is the care sector?·         Where is demand coming from?·         Where is investment coming from?·         Local authorities and private sector challenges·         The benefits of investing in better facilities·         Impact of predicted interest rates and a General Election Podcast hosted by Alan Rustad.  Listen to all our podcasts here.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.

The Care Home Awards are benchmarks for innovation and excellence and the closing date for the 2024 Awards is the end of January.Listen to our short podcast interview with commercial director Helen Warrilow, development director Matt MacNamara and event manager Rose Freeman as they discuss this year's awards for CHM publishing editor Steve Hemsley.Find out:Why it's not too late to enterHow the Care Home Awards team can help you with last minute entriesWhy you care home's positive stories should be toldThe positive impact of Awards on a care home's reputation and its workforceHow to celebrate with others at the Awards Lunch and ceremony in May.Tune into all our industry-leading podcasts here.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.

The start of a brand new year is always a time for reflection on what has passed and a look ahead to what the next 12 months will offer. On our latest podcast, sponsored by Rotacloud, Care Home Management brought together two experts to look ahead at both what the Care Quality Commission's new assessment framework will mean for care home regulation and whether operators are as up to speed as they should be with using digital social care records that the CQC will be demanding.Our experts Philippa Doyle, partner and head of social care at Hempsons solicitors and Daniel O'Shaughnessy, delivery manager at Digital Care Hub, which used to be known as Digital Social Care, discussed what care homes should do to prepare for the new framework and how they can seek help to ensure they equip themselves with the right systems. They discuss:Whether the CQC framework will improve quality of careHow to finally move from paper to digital in 2024Podcast hosted by Alan Rustad.Join us for the final podcast of 2023. Tune into all our podcasts here.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.

In our latest industry-leading podcast, we look at the subject of insurance and why care homes need to be on top of their cover.   We talk to specialist Towergate and discuss:Why insurance cover is obligatory and essential for peace of mindHow digitalisation has increased risksHow we are seeing more claims against senior individuals in care homesHow insurance can protect from reputational damage.Join host Alan Rustad as he talks to Towergate's divisional claims manager Michael Glanton and trading director Carolyn Baker-Mellor.Tune into all our podcasts here.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.

Running a care home with plenty of digital help, whether it be in the shape of the care given, the deployment of staff, or just bookkeeping tasks, has transformed the way homes operate over the past few years.Tune in to our latest industry-leading podcast where are expert panel discusses:Are home operators now fully on board with using digital technology to truly deliver better care?Turning digital ambition into actionHow much further can care homes can go with the introduction of digital?Opportunities from Artificial IntelligenceDo care homes have the right infrastructure to maximise what is on offer from digital technology? What does a multi-channel approach look like?Join our expert panel comprising Jon Anderton, managing partner, Cambridge Telecom; James Maynard, director of product marketing, The Access Group; and James Revell, director of contact solutions at Whistl.Podcast hosted by Alan Rustad. Podcast sponsored by Rotacloud.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.

In our latest Supplier Special podcast, we talk to The Care Home Interior Co's managing director Kerry Southern-Reason about how any refurbishment must take into account the needs of the residents and of the planet.She discusses:How investing in better care home interiors boosts occupancyHow taking pride in the look of your care home tells families that you careThinking about sustainability – can you recycle furniture and furnishings?How the right look and furnishings help residents to feel safe and secureRemembering this is the residents' home so does the interior and the furnishings used reflect this?Top tips for improving your care home interior on a set budgetJoin host Alan Rustad.Listen to all our industry-leading podcasts here.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.

Care homes are always being encouraged to tell their positive stories.You can only do this if you are on top of your PR and marketing. You need to know what to say and how to say it to different audiences across different media and marketing channels.In our latest industry-leading podcast our experts discuss:Why care homes should focus on their positive human interest storiesHow to get the best value from any marketing and PR budget How  video can bring any care home storytelling to life.Why positive marketing can be crucial in boosting a care home's reputation locallyFinding and using good news stories from residents and their families.There is even some great advice to get your care home on local TV to share stories of great care.Join our experts; York Woodford-Smith, from Five On A Bike; Adam James, from Springup PR and Colette Lowe from Chew PR.Podcast hosted by Steve Hemsley and sponsored by soft skills training consultancy Hendrix Training.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.

The Care Quality Commission outlines fundamental standards that should be provided for residents. These include person centred care, dignity and respect, consent, safety and safeguarding from abuse.Join our expert panel to discuss what this all means for care homes today.Our panellists discuss: Why fundamental standards are as important as everThe CQC's  planned changesWhy everyone in a care home organisation must understand the standardsHow the standards keep staff safe tooThe role standards play when recruiting The role they play when planning a training strategyHow the standards impact on care home equipment and premisesUnderstanding the regulations and your obligationsJoin our experts: Philippa Doyle, partner at Hempsons; Gary Hook, managing director at Edify Training;  Andy Backhouse, UK client services director CAS Recruitment, and Helen Buchan, head of product at JLA.Podcast hosted by Alan Rustad and sponsored by Hendrix Training.Tune into all our industry-leading podcasts here.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.

Recruitment and retention of care workers is arguably the key challenge for most care providers in 2023. On our latest industry-leading podcast the experts discuss:Why the care sector cannot ignore the issue of pay when it comes to retention and recruitmentHow staff shortages impact on the quality of careAre there any short-term solutions to the long-term staffing problemsThe role of professional development and training Why care homes need a Leadership MindsetHow care can recruit people in other sectors who have the right transferrable skillsWhat can care learn from other industries? Why we need more innovation around staffingThe importance of having real company valueHow employee wellbeing can play a big part in retaining your best peopleThis podcast is a must-listen for any care home owner or manager looking for solutions to its staffing challenges.Join:  Dee Newton from Craven Consultancy Services; Charles Armitage from Florence and Zameer Nazarali from SimplifyER.Your host is CHM's publishing editor Steve Hemsley and the podcast is sponsored by CAS Recruitment, a leading recruiter sourcing carers from the Philippines for more than 20 years.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.

Care homes must - and they want - to avoid compliance breaches. But it is not always easy to stay on top of the latest regulations when delivering care or ensuring the care home building complies with the latest rules.On our latest industry-leading podcast our expert panel discusses:How to comply with the latest legal requirements affecting care homesWhich agencies you must interact with. It is not just the CQCSafe care and safe guarding complianceDo you actually know when you are breaching regulations?Training staff to understand complianceHow care home compliance can vary across the UKImproving care homes' relationship with CQCEnsuring compliance with regulations that affect the care home building. Is your building safe?Listen to our experts as they share free tips and advice.  Neil Grant from law firm Gordons Partnership Solicitors,  Bradley Lambert from First Choice Nursing, Kevin Groombridge from Care Inspections UK, and Josh Tedstone from Specialist Façade Inspections.Podcast hosted by Alan Rustad and sponsored by Rotacloud.Tune in to all our podcasts here.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.

Why buy a care home? How do you sell a care home?These two crucial questions are answered on our latest industry-leading podcast.Our expert panel discuss:How healthy is the care home real estate market?How confident are banks and others in the lending market?What legal due diligence must you do?Who are the buyers and who are the sellers?How do you structure a care home real estate deal?What is happening in the new build market?How can a CQC report and rating can affect a deal?Join our fantastic experts Faisal Dhalla, partner at Hempsons, Jimmy Johns, director at Christie Finance, and Rob Kinsman, regional director at Christie & Co.Podcast hosted by Alan Rustad and kindly sponsored by Rotacloud.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.

So much has changed in the area of infection control and prevention over the past three years and care homes are constantly looking for ways to improve.In this special podcast we look at:The role of digital technology in infection controlHow care home teams can work more collaborativelyHow regulation is changing around disinfectionThe importance of training  for permanent and temp staffWhat should the policy be around wearing masks in a care home?Do residents and their families view care homes as safe?Keeping uniforms cleanEnsuring the laundry operation runs efficientlyJoin our two experts Robert Ackland, chief technology officer at JLA, and Fiona Millington, chief nurse at Florence.Podcast hosted by Alan Rustad.Podcast sponsored by Rotacloud.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.

With recruitment and retention an on-going challenge, care homes often need to sponsor foreign workers.However, it is important that they follow the rules and do not breach the terms of a sponsor licence.In this special podcast Sundeep Rathod, partner Head of Immigration at law firm Edwin Coe LLP, guides care homes through the process.What are a care home's sponsorship and compliance obligations Why care homes must read the Home Office guidanceAvoiding breaches and what to do when there is a breachIntegrating sponsorship within existing HR practicesThis is a must listen for any care home provider looking to sponsor foreign workers.Tune into all our podcasts here.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.

In our latest podcast looking at care home digital transformation our expert panel discusses:The future of care home telephone systemsModern digital call handlingHow using live chat and messaging apps saves timeRetaining the personal touchThe modernisation of care record keepingWhat is still not working when it comes to digital solutionsJoin our experts Ted Mellor from Sage, Katie Thorn from Digital Social Care, Lauren Williams from Moneypenny and Jon Anderton from Cambridge Telecom.Podcast hosted by Alan Rustad.Podcast sponsored by Rotacloud.Tune into all our podcasts here.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.

Christie &  Co's analysis of the UK care home market reveals that the number of deals  are at a 14 year high, significantly rebounding from the two years of rather subdued market activity.In our latest special industry-leading podcast we are joined by regional directors Lee Howard and Rob Kinsman to discuss what will drive the buying and selling of care homes in 2023.Podcast hosted by Steve Hemsley.Tune in to all our podcasts here.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.

We are delighted to chat with CoolCare on another special supplier podcast. We discover how care homes are saving money and time by using administration software to help them through the cost of living crisis.Managing director Fiona Hale and sales manager Iain Corrigan explain how using an admin and workforce management system can save money and time.They discuss:How better rostering can reduce agency costs and boost staff moraleHow technology can provide employees with more certainty over the shifts they want and needHow going digital frees up managers' time to spend on more meaningful tasks - such as talking to their teamTune into the podcast here for more tips on how to save money and boost staff engagement during the cost of living crisis.Podcast hosted by Steve Hemsley.For all of our industry-leading podcasts click here.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.

In tough times we need our care staff to be well trained and to upskill where possible.With such tight margins, there is always a risk that corners could be cut. One area under pressure may be the training of staff who are needed to deliver the first class service residents deserve. So how do you get value for money from your training budget?In our latest industry-leading podcast our expert panel discusses:The use of apprentices to fill skill gaps and bring in new talent and ideasHow the Pandemic changed care homes' approach to trainingHow good training can lift the mood and moraleWhy the cheapest option is rarely the best optionJoin our insightful experts Gary Hook from Edify Training, Conor Shaw from Bizimply and Paul O'Hagan from Paragon.Podcast hosted by Alan Rustad.Tune into all our podcasts here.Podcast sponsored by Rotacloud.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.

As the cost of living crisis starts to bite, we bring together industry experts to share their tips and advice to help care homes save money and time.They discuss:Top tips around how to save money and time on staffingThe use of volunteers Asking everyone in the care home for money saving ideasHow to find energy saving solutions in the care homeAdvice on improving food procurement and the catering operationWhy connecting devices and equipment helps to manage usage more accuratelyThe need to improve training so employees know how to save money where they can in areas such as laundryWhy care homes must be on aware of how inefficient some equipment may be, such as the care home boilerJoin our experts: Mark McCarthy from Zupa, Rachael Venditti at Allmanhall and Christina Larkin at JLA.Podcast hosted by Alan Rustad and sponsored by Rotacloud.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.

Care homes must take their online reputation seriously. Hear some top tips on how to deal with online reviews from experts Reputation on this special Care Home Management magazine podcast.Good and bad online reviews must be responded to in a timely manner, and difficult conversations taken offline.A robust strategy around dealing with online reviews will help a care home business by boosting occupancy and employee morale.Listen to all our industry-leading podcasts here.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.

Care providers need advice and support when there is - or could be - an inquest into a death at a care home.This is a specialist area, and law firm Mills & Reeve helps providers through the inquest process to protect the care home and its long-term reputation.Tune into our special podcast featuring Mills & Reeve partner Chris Gough and principal associate Ruth Minnis. They discuss:Having the right insuranceWorking with medical experts and the coronerHow evidence is reviewed.Tune into all our podcasts here.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.

In our latest special podcast looking at digital transformation, our experts offer more guidance to readers on how to make the best technology decisions for their care home.We also look at the risk from cyber criminals when it comes to protecting sensitive data and explain the help and support available during Cyber Security Month and beyond.Our experts discuss:Cyber Security month – don't let in the hackers inProtecting your dataCyber support available to care homesWhat social care can learn from health care when it comes to cyber securityHow virtual reality is changing and improving residents' livesThe role of digital in person centred careHow using data effectively can improve careHow digital solutions can help solve recruitment and retention issuesHow technology ensures a consistent quality of care – it's not just about efficiency savingsIs the technology you are investing in fit for purpose? Does the tech fit with your operation and does it support your carers?Can digital help with the sharing of information between health and social care?Join our experts on the podcast: Stuart Barclay from Vayyar, Michelle Corrigan from Better Security, Better Care and Rhian Bulmer from Tendable.Podcast hosted by Alan Rustad and sponsored by Smooth Digital.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.

In our special podcast, The Care Home Interiors Company's managing  director Kerry Southern-Reason talks about how design does not have to change radically following the pandemic.Instead, she says, care homes should look for quick wins to keep everyone safe and keep energy costs down.Support the showCare Home Management is the UK's leading media brand for care home providers and managers.

Infection control and prevention must be a priority area for care homes.In our latest industry-leading podcast our expert panel discusses latest trends and provides some top tips for our readers.Our experts discuss:How to run an efficient laundry operation and keep costs downWhy infection control and prevention must be at the top of care homes' agendaThe importance of staff trainingWhy care homes should undertake a laundry audit to assess energy usage and costsHow automation and technology can free up staff to spend more time on careHow investment in technology can ensure laundry equipment runs 24/7Why care homes need to think more about airborne transmission as well as surface contact and hand washing. How air purifiers can help with thisJoin our expert panel of Debbie Jones, sales manager at Washco,  Richard Newton, owner at Opeque, Pete Hewitson, customer service manager at Smart Wellbeing Solutions and Robert Ackland, digital director at JLA.Podcast sponsored by Smooth Digital and hosted by Alan Rustad for Care Home Management magazine.  Support the show

On our latest industry-leading podcast, sponsored by Smooth Digital, we provide care homes with more expert advice on how to improve care and their care business using technology.We cover:How technology can help to monitor residents' hydration levelsHow to use video to gather and record valuable evidence for CQCHow younger employees can be involved in, and lead, your digital strategyUsing technology to boost staff retention and reduce recruitment costsHow technology can boost your learning and development programmeUsing technology to improve the management of care home financesHow technology can reduce pressure on many parts of the care businessJoin our expert panel of Ted Mellor from Sage Intacct, York Woodford-Smith at Five On A Bike, Rebecca Taylor from Aquarate and Hannah Jones from Radar Healthcare.Podcast hosted by Alan Rustad.Support the show

In our latest podcast we explore how care homes can make compliance easier and the operations that relate to it more efficient.Our experts discuss:What exactly do we mean by compliance? Where are the grey areas?What are the dangers to care homes of non-compliance in different business areas?How care homes be compliant in the area of HRThe importance of record keepingHow compliance relates to everyone's duty of careOutsourcing versus in-house and the one-stop-shop approach to help boost complianceWorking with the experts to make compliance easierThe role of technology in the compliance debateJoin this fascinating discussion featuring Neil Grant from Gordons Partnership, Conor Shaw from Bizimply and David Beattie of Care Ideals.Podcast hosted by Alan Rustad and sponsored by Smooth Digital.Support the show

 Running a care home is not cheap. With the cost of living crisis and soaring inflation, it is vital providers keep their costs under control.In our latest industry-leading podcast, Care Home Management magazine looks specifically at cost management and how care homes can save money. Our panel of experts debate:How investing in technology can cut costs over the short-, medium- and long-termHow to handle rising energy bills and staff shortagesThe rising cost of agency workersThe need for more government support for our sectorThe importance of sensible financial planning when it comes to catering to ensure meals remain nutritious Why cash is still king in many care homes and how this can make tracking costs difficult Join our experts: Mark McCarthy, CFO Zupa, Daisy Robb, account manager at Soldo and Andy Williams, care sector specialist, national account manager at Creed Foodservice.Podcast sponsored by care home marketing experts Smooth Digital and hosted by Alan Rustad.Support the show

In our special podcast featuring The Care Home Interiors Company, we chat to managing director Kerry Southern-Reason about the power of good interior design when it comes to running a care home business. We discuss:How good care home interiors can boost occupancyWhy space and light are crucialCreating different areas for different needsUsing artworkChoosing the right furniture, textures and coloursThe latest care home interior design trends.Podcast hosted by Steve Hemsley.Tune in to all our podcasts here.Support the show

In our latest digital special podcast our experts discuss:Why investing in technology is investing in your peopleThe importance of project governance to ensure successHow digital transformation is 50% about change managementHow digital investment can boost workplace cultureThe role of procurement to ensure care homes find the right service providersThe power of data to improve care and the care businessHow a digital investment can improve communication between staff, and with residents and their familiesUsing technology to log compliments as well as complaints to boost morale and improve outcomesAs always, our podcasts are full of free insight, tips and advice for care home providers and managers.Join our expert panel:  David Kelly from Deputy, Chloe Weatherhead from Radar Healthcare, Matt Oxley from Whippet and Rachelle Mills from Kareinn.Podcast hosted by  Alan Rustad.Support the show (http://chmonline.co.uk)

In our latest Legal Special podcast we help care home providers understand the mysterious world of the Court of Protection.This relates to decisions and declarations on financial, welfare and property.Join our two experts Neil Ward, a partner at Mills & Reeve LLP and  Rachael Hawkin, a solicitor at Hempsons.  They discuss how the scope of the Court of Protection has broadened and the link with the Mental Capacity Act.They also explain deprivation of liberty, the role of the official solicitor, third-party disclosure and the importance of good record keeping.This is a must listen for UK care home owners and managers. Podcast hosted by Alan Rustad.Support the show (http://chmonline.co.uk)

BookJane arrives in the UK to boost care home workforce managementCanadian healthtech company BookJane is working with UK care homes to improve employee wellbeing and the care experience provided to residents.On our special podcast, Bob Kallonen, the former president of Amica Senior Lifestyles in Canada, discusses how using the BookJane technology improved the running and culture of Amica and boosted staff recruitment and retention.Hear former Amica president Bob Kallonen talk about how UK care homes can use the BookJane technology to improve their workforce managementBookJane has now brought its turnkey technology solution to the UK.The cloud-based system helps care homes streamline their workforce management processes so they can focus more on delivering great care.Kallonen explains how Amica reduced the excessive use of overtime, cut the number of agency workers needed and removed care leaders from some tasks that were not offering value when it came to delivering care. The solution also helped to improve the culture of the organisation because all employees, whatever their status, felt appreciated and respected.“There was one study I saw recently that confirmed that the quality of life for the resident is inextricably linked to the quality of the relationship they have with the person deemed to be their primary care giver,” said Kallonen. “You can now use technology to build stronger human relationships.”Support the show (http://chmonline.co.uk)

Covid-19  isn't over and it remains an important concern for care home providers who want to do the right thing to protect their residents and employees.Our infection control podcasts have been some of our most popular listens during the pandemic and, as the country moves to the next phase, we offer some more top tips from industry experts.Our roundtable panel discusses:The importance of face masks as part of infection control procedures, choosing the right masks (for filtration, comfort and price), supply chain issues around PPE and proper wear instructions Using technology in laundry to manage infection control Hospital-grade air purification. More specifically, demystifying air purification technologies in the context of Covid-19The importance of total hygiene, not only on the plates residents eat off and the cups they drink from, but also washbowls, dementia learning aids, staff crocs etc – and how warewashing is the safe, hygienic and economical way of achieving thisJoin our experts:Washco sales manager Debbie Jones, Meiko UK Ltd   managing director Paul Anderson, Christian Hendriksen, co-founder and CEO at Rensair and Kevin Morris, managing director at Ultrafilter Great Britain Ltd.  Podcast hosted by Alan Rustad and sponsored by Care Home Marketing experts Smooth Digital.Support the show (http://chmonline.co.uk)

In our latest Digital Transformation podcast to help care homes become more efficient and successful for providers and residents, our expert panel discusses: Efficiency & Streamlining:  how finance and technology can improve overall care and reputation within care homes.How digital tools are helping care home managers to spend less time on administration and more time on delivering quality careGoing beyond data and technology: what digital transformation will mean for operating a care homeHow care homes can benefit from emerging technologies such as the Internet of Things, artificial intelligence and consumer-grade devices suitable for business A massive thank you to our experts, Ted Mellor, senior account manager at Sage Intacct; Conor Shaw, ceo at Bizimply; solicitor Benjamin Bull from Gordons Solicitors; and Emma Pownall, marketing director at Datel. Podcast hosted by Alan Rustad.Podcast kindly sponsored by Smooth Digital. Tune into all our industry-leading podcasts The Care Home Management Podcast | Care Home Management | Care Home Information (chmonline.co.uk) Support the show (http://chmonline.co.uk)

Employee engagement and wellbeing is crucial in any care setting.It means residents receive better care and employees are motivated and less likely to leave.Listen to our fascinating podcast roundtable where our experts discuss:Why engagement and wellness is so importantHow to improve it. What are the quick wins for any care manager?The role of technology in improving employee engagement and wellbeingHow using video content can improve everyone's mood by boosting a care home's reputationThe legal and employee relations aspectHow does CQC view the importance of employee engagement?The impact on recruitment and retentionJoin our panel:Steve Davis, director of business development at Roseville Care Homes; Nicola Gallen-Friend, a partner at law firm Magrath Sheldrick LLP;  Richard Upshall, head of product design at employee app company Sona; and York Woodford-Smith: founder of care home video production company Five On A Bike.Podcast hosted by Steve Hemsley.Tune in to all our podcasts: The Care Home Management Podcast | Care Home Management | Care Home Information (chmonline.co.uk)Support the show (http://chmonline.co.uk)

In the latest Care Home Management podcast, we look again at digital transformation and the difference it can make to the delivery of care and a care business.We discuss:·         How the social care White Paper has technology at its core ·         How something as simple as a good broadband connection can help care homes·         The time and money savings possible by going digital·         How new technology must and does integrate with existing systems·         The security concerns and how to manage them·         How technology can help with medicines management·         The role of technology in boosting resident and staff morale·         How data can be generated and actioned to improve care Our expert roundtable panel comprised Michelle Corrigan, programme director of Better Security, Better Care; Daniel Casson, managing director at Casson Consulting London; and Hooman Safaei, chief quality officer at Atlas Emar.Podcast hosted by Alan Rustad.Support the show (http://chmonline.co.uk)

The financing of any care business is always a challenge. This special podcast provides some vital FREE advice to providers. In our roundtable debate we discuss:Lending:What is making lenders nervous about the care home sector Five things borrowers can do to increase the likelihood of getting the best finance from the most appropriate lendersWho are the new lenders entering the care home sector and how do they differ from the mainstream lenders that have been in the sector for yearThe funding of care and unpaid debts: The impact on occupancyWhat are the different funding streams available?  Payroll:The challenges of payroll for a care home specifically when it comes to processing and delivering payslip and other pay information to the workforceThe security aspects of payroll in terms of the risk of GDPR breaches and associated fines.Running payroll in-house versus outsourcingJoin our experts:Michelle Ferris and Andy Hopper from accountants Albert Goodman, Alasdair McPherson from business finance brokers Rangewell, and Paul Gibbons from interactive payslip platform Paydashboard.Podcast hosted by Alan Rustad.Listen to all our industry-leading podcasts here.Support the show (http://chmonline.co.uk)

In our latest industry-leading podcast to help care homes go digital we talk to three experts who discuss:How tech supports people-focused care  and how digital transformation can complement the care experience The role for technology such as automated remote monitoring to support carers to deliver a high level of careWhy workflow automation does not need to be dauntingSpecial guests on our podcast roundtable are Brett Smith, director of customer success management at Planday, Stephen Cavanagh, senior sales consultant long-term Care at Ascom and Paddy Gardner Co-founder at Haelu and head of business development at Cliniconex UK.Podcast hosted by Steve Hemsley.Support the show (http://chmonline.co.uk)

Infection control and prevention has arguably never been more important.We continue our series of industry-leading podcasts with an Infection Control Special.Our guests are Julie Rayner, senior infection control lead at provider Hallmark Care Homes, Lesley McCready, experiential and vocational lead at provider Vida Healthcare, and Debbie Jones, sales manager at leading supplier Washco.They discuss how to control infection in the laundry, the future of PPE in care homes and they chat about some innovative ways to improve hand washing among staff and residents.Tune in to all our podcasts here.Support the show (http://chmonline.co.uk)

Care homes can use the latest AI technology to identify and manage pain being experienced by residents living with dementia.In a special Care Home Management magazine podcast, we discuss the power of data to support dementia sufferers who often have difficulty communicating their pain.The panel includes Hannah Miller, dementia lead at Orchard Care Homes, Liz Jones, policy director at National Care Forum, Katie Thorn, project lead at Digital Social Care and Peter Shergill, director at PainChek.The podcast has been recorded in association with pain assessment technology experts PainChek.Tune in to the podcast today.Support the show (http://chmonline.co.uk)