Podcasts about better care

The CPG Guys are joined in this episode by Particia Corsi, Chief Growth Officer & Craig Slavtcheff, Chief R&D Officer at Kimberly-Clark, manufacturer of trusted brands that are an indispensable part of life for people in more than 175 countries and territories. The portfolio of brands, including Huggies, Kleenex, Scott, Kotex, Cottonelle, Poise, Depend, Andrex, Pull-Ups, Goodnites, Intimus, Plenitud, Sweety, Softex, Viva and WypAll, hold No. 1 or No. 2 share positions in approximately 70 countries. Our company's purpose is to deliver Better Care for a Better World. Follow Patricia on LinkedIn at: https://www.linkedin.com/in/patriciacorsi/Follow Craig on LinkedIn at: https://www.linkedin.com/in/craig-stephen-slavtcheff-7115455/Follow Kimberly-Clark online at: https://www.kimberly-clark.com/en-us/They answer these questions;Under the 'Powering Care' strategy, you talk about the need to 'out-innovate, out-market, and out-activate' together. Practically speaking, how have you re-wired your teams to work in lockstep? Does R&D sit in on the creative briefings now?How do you engineer that kind of premium performance into a value-tier product without breaking the margin structure? That seems like an R&D magic trick.Can you give us an example of a product that worked in one market that you rapidly adapted and deployed to another? How are you customizing for local needs without losing the efficiency of a global chassis?How do you balance the functional 'science' that Craig's team builds with the 'brand love' you need to build? Can you talk about the creative strategy behind your recent Cannes wins and how that translates to actual market share gains?How is Kimberly-Clark 'breaking through the noise' right now? Is it about being more provocative with the creative, or is it about being more precise with the targeting?You've just wrapped year two of the 'Powering Care' transformation—the largest in the company's 154-year history. And now, you have the Kenvue deal on the horizon later this year. When you look at the combined potential of these portfolios, how does your mission to 'raise the standard of care' evolve? What does the next 12 months look like for your respective organizations?Craig, talk to us about one favorite innovation you've launched in the last year & one consumer trend that is keeping you up at night?What is the one thing you want the retail partners listening to this to know about Kimberly-Clark's plans for 2026?CPG Guys Website: http://CPGguys.comFMCG Guys Website: http://FMCGguys.comSheCOMMERCE Website: https://shecommercepodcast.com/Rhea Raj's Website: http://rhearaj.comLara Raj in Katseye: https://www.katseye.world/DISCLAIMER: The content in this podcast episode is provided for general informational purposes only. By listening to our episode, you understand that no information contained in this episode should be construed as advice from CPGGUYS, LLC or the individual author, hosts, or guests, nor is it intended to be a substitute for research on any subject matter. Reference to any specific product or entity does not constitute an endorsement or recommendation by CPGGUYS, LLC. The views expressed by guests are their ownCPGGUYS LLC expressly disclaims any and all liability or responsibility for any direct, indirect, incidental, special, consequential or other damages arising out of any individual's use of, reference to, or inability to use this podcast or the information we presented in this podcast.

“I wake up every day wanting to make health care better,” says Halle Tecco, founder of Rock Health and author of Massively Better Healthcare. Tecco joins Bloomberg Intelligence analyst Jonathan Palmer on this episode of the Vanguards of Health Care podcast to reflect on digital health’s evolution — from her early days at Apple’s App Store to building one of the sector’s first venture funds. She explains why Covid reset adoption curves, how hospitals became leading tech buyers and why aligning “margin and mission” now shapes her investment lens. Tecco also shares lessons from backing a laundry list of well-known startups, teaching at Columbia and Harvard, and why she wrote a book to empower the next wave of innovators.See omnystudio.com/listener for privacy information.

FAIR News Weekly | 2/17/2016

Former NFL player Robert Gallery Joins the Morning Roast to discuss helping athletes finding better care after retirement

Are employers doing enough to support the nearly three million people in the UK who juggle unpaid care and work? Natalie Quilter, HR magazine's #4 HR Most Influential Practitioner 2025, addresses this question and more, drawing from both her personal and professional experience.  Quilter – currently head of reward, wellbeing and benefits for housing provider The Hyde Group – is a passionate advocate for unpaid carers. In this episode, she shares her expertise to help HR leaders better understand what being a working carer means, and the practical ways in which HR can support them.

The Apothecaries are back on the road! In this special live episode, The Aural Apothecary takes the stage at the Bennett Institute for Applied Data Science, hosted at Jesus College, Oxford University, as part of the Institute's 10-year anniversary conference.Our guest is Professor Ben Goldacre — a hero of ours, and the bestselling author of Bad Pharma, whose work has shaped how we think about evidence, transparency, and accountability.Recorded in front of a live audience, we quiz Ben on the actions that followed Bad Pharma: a 13-year appraisal, if you like, of what has changed, what has not, and where good intentions still fall short. Along the way, we explore data in Medicine, storytelling, regulation, and why embedding analysts inside healthcare teams matters if data is to drive learning rather than assurance. A live conversation about evidence, honesty, and the hard work of turning data into better care.As with all of our guests, Ben shares with us his Memory Evoking Medicine, a career anthem and book that has influenced his life. The Bennett Institute,home of OPENPrescribing and OPENSafely : https://www.bennett.ox.ac.uk/Bad Pharma: https://www.theguardian.com/books/2012/oct/17/bad-pharma-ben-goldacre-reviewBetter, Broader, Safer - The Goldacre Report https://www.gov.uk/government/publications/better-broader-safer-using-health-data-for-research-and-analysisFrom Prescription to Ocean — A TEDx Talk by Jamie Hayes We're incredibly proud to share that Aural Apothecary co-host Jamie Hayes has taken to the TEDx stage with a thought-provoking talk:  Prescription to Ocean: The Hidden Impact of Medicines https://www.youtube.com/watch?v=swCLNaAG5qY Jamie explores a fascinating and urgent question: What happens to our medicines once they leave the prescription pad — and how do they impact the world beyond the patient? It's a journey that connects healthcare, the environment, and our shared responsibility for the future. You'll never think about prescribing (or taking) medicines in quite the same way again. Please take a few minutes to watch, reflect, and share — this is a conversation worth having.Please follow us on LinkedIn! Let us know what you think of the show. https://www.linkedin.com/company/auralapothecary/You can listen to the Aural Apothecary playlist here; https://open.spotify.com/playlist/3OsWj4w8sxsvuwR9zMXgn5?si=tiHXrQI7QsGtSQwPyz1KBg  You can view the Aural Apothecary Library here;   https://litalist.com/shelf/view-bookcase?publicId=KN6E3O Our website is https://www.theauralapothecary.com/To get in touch follow us on LinkedIn, Bluesky and X @auralapothecary or email us at auralapothecarypod@gmail.com. Don't forget to rate us and comment wherever you have got this podcast from.

Perimenopause isn't just hot flashes and mood shifts — for many women, it can be a silent fertility disruptor. In today's episode of Living Life Naturally, Lynne Wadsworth sits down with Dr. Jaime Knopman, double board-certified reproductive endocrinologist and fertility expert, to talk about what's really happening with egg quality, ovulation, IVF outcomes, and why so many women feel dismissed or misdiagnosed in midlife. We also explore practical ways to advocate for better care — from tracking cycles and symptoms, to bringing a "plus one" to appointments, to understanding why hormones can be tricky to measure in a single blood draw. And if someone you love is navigating infertility, Dr. Knopman shares one of the most powerful reminders: presence matters more than perfect words. You'll learn: How perimenopause impacts fertility and IVF success Why cycles become irregular and timing gets harder What egg freezing can do (and when it's most effective) Why symptom + cycle tracking can be more helpful than "one lab test" How to advocate for yourself at the doctor — and what to bring to appointment How to support a loved one going through infertility (without saying the wrong thing) Guest: Dr. Jaime Knopman — Medical Director of Chick Mission; former Director of Fertility Preservation at CCRM NY; Castle Connolly Top Doctor; author of Own Your Fertility. In this episode, we cover: Perimenopause & fertility Why egg quantity and quality decline in perimenopause How irregular ovulation can make conception harder What it means for IVF outcomes and pregnancy viability Egg freezing & planning ahead Why freezing eggs earlier can change options later "Serving as your own egg donor" — what that really means Why women get missed or dismissed Menopause "having its moment" — and why that matters Why infertility deserves to be part of the menopause conversation too How to support someone in infertility The power of simply showing up What to say when you're afraid of saying the wrong thing Being present in someone else's discomfort Hormone testing + advocating for care Why hormones aren't a simple snapshot The value of tracking cycles + symptoms   Why progesterone can swing dramatically Questions to bring to your appointment + why a "plus one" helps HRT, bioidenticals & pellets Why symptom relief often matters more than chasing a number Different options work for different bodies (no one-size-fits-all) Mentioned in this episode: ·         Book: Own Your Fertility: From Egg Freezing to Surrogacy — How to Take Charge of Your Body and Your Future (also available at Amazon or Barnes & Noble) Connect with Dr. Jaime Knopman Website: https://drjaimeknopman.com/ Connect with Lynne Join the Facebook community: Energized Healthy Women's Club         Website:  https://holistic-healthandwellness.com Facebook: https://www.facebook.com/holistichealthandwellnessllc Instagram: https://www.instagram.com/lynnewadsworth LinkedIn:  https://www.linkedin.com/in/lynnewadsworth   

In this episode of Transmission Interrupted, host Jill Morgan sits down with Abbey Lowe, Associate Professor at the University of Nebraska Medical Center and the lead for the Special Pathogens Research Network (SPRN) Work Group One. Together, they break down the often-overlooked world of clinical research in special pathogens response—demystifying everything from Institutional Review Boards (IRBs) to the essential preparedness required for rapid research and ethical problem-solving during outbreaks.Whether you're a healthcare professional, researcher, or just curious about what happens “behind the scenes” when new pathogens emerge, this episode is packed with insight. Abby Lowe offers a candid look at how networks like NETEC and SPRN prepare to blend the slow, methodical processes of research oversight with the urgent demands of outbreak response. The conversation also highlights the importance of ethics, patient consent, rapid protocol development, and how future expansion to more treatment centers might change the game.Tune in to learn how unglamorous but vital groundwork in research and ethics lays the foundation for saving lives—and improving care—when it matters most.GuestAbbey Lowe, PhDAbbey Lowe, PhD, is an Assistant Professor in the College of Allied Health Professions, Department of Allied Health Professions Education, Research, and Practice, at the University of Nebraska Medical Center and a UNMC Global Center for Health Security Scholar.She is affiliate faculty of Medical Humanities at the University of Nebraska at Omaha. Abbey's interests are at the intersection of ethics, health policy, and health security, and her research focuses on ethics in public health emergencies. Her research is grounded in mixed methods research leveraging her expertise in conducting structured and semi-structured interviews, focus groups, and facilitation. Abbey's work has been published in the AMA Journal of Ethics, the Journal of Law, Medicine and Ethics, and the Journal of Public Health Policy, among others.HostJill Morgan, RNEmory Healthcare, Atlanta, GAJill Morgan is a registered nurse and a subject matter expert in personal protective equipment (PPE) for NETEC. For 35 years, Jill has been an emergency department and critical care nurse, and now splits her time between education for NETEC and clinical research, most of it centering around infection prevention and personal protective equipment. She is a member of the Association for Professionals in Infection Control and Epidemiology (APIC), ASTM International, and the Association for the Advancement of Medical Instrumentation (AAMI).ResourcesNETEC Special Pathogens Research NetworkNETEC Resource Library: Research Design ResourcesTransmission Interrupted PodcastNETEC YouTubeNETEC Email NewsletterAbout NETECA Partnership for PreparednessThe National Emerging Special Pathogens Training and Education Center's mission is to set the gold standard for special pathogen...

In this episode, host Sandy Vance chats with Natalie Ngo, from EliseAI, for a friendly, insightful conversation about how AI is transforming the way healthcare organizations communicate and operate. EliseAI provides automation tools designed to streamline everyday interactions, reduce administrative burden, and help staff focus on what matters most. Together, Sandy and Natalie explore how EliseAI can empower healthcare teams to do more with greater efficiency.In this episode, they talk about:How and where EliseAI got startedThe value that AI will bring to your companyHow EliseAI is supporting healthcare organizationsWhat the implementation process will look like The response of the clinical staff at the providersAI can scale to fit any size practiceFuture main case usesA Little About Natalie:Natalie Ngo is a Strategy and Operations leader focused on healthcare at EliseAI, where she helps organizations use AI to streamline communication and operate more efficiently. Based in New York, Natalie brings a background in strategy, operations, and analytics, with previous experience at EliseAI and Point72. She holds an Honors Business Administration degree from the Ivey Business School at Western University and is passionate about using technology to support care teams and improve day-to-day workflows in healthcare.

Brennan Flannery and Thomas DeSilvio sit down with Pallavi Tiwari to explore how AI is transforming medical imaging toward more individualized and precise care. The conversation dives into imaging the individual, trust in AI systems, and what the future holds for translating advanced models into real-world clinical impact. Radiology: Imaging Cancer

Practice inefficiency doesn't just waste time - it impacts revenue, patient outcomes and staff productivity. In this week's episode, Jamie sits down with Jennie Vanderpool, Senior Manager for Process Improvement and Effectiveness at Midmark, for a conversation that connects Lean Six Sigma methodology with revenue boosting process improvement and practice design, showing how smarter workflows can reduce bottlenecks and save valuable time. Tune in for a preview of Jennie's session at the upcoming Multisite Mastery event in March and learn how process improvements build smarter systems that simply make sense.

Adult social care is a vital public service. But this is not reflected in the pay and job quality on offer for England's 1.5 million social care workers. Low-pay, zero-hours contracts, and breaches of labour market rules are worryingly widespread, and have contributed to a longstanding recruitment and retention crisis. The Government has rightly sought to address this by setting up a new Adult Social Care Negotiating Body (ASCNB), that brings together workers and employers to draw up a Fair Pay Agreement (FPA). But there are still big questions about how to turn this worthy ambition into deliverable improvements across the sector. How can the ASCNB be set up quickly while delivering lasting improvements to care workers' conditions? Which workers should be covered by the FPA, and what terms and conditions should be included? And how should the FPA be enforced in a sector currently rife with labour market non-compliance? The Resolution Foundation is hosting an in-person event and interactive webinar to debate and discuss these questions. Following a presentation of the key recommendations from a new Resolution Foundation report, we will hear from leading experts on the key policy questions the Government needs to resolve to ensure the success of the Adult Social Care Negotiating Body and Fair Pay Agreement.

Cato's Michael Cannon and the Center for Long-Term Care Reform's Stephen Moses examine how Medicaid's long-term-care eligibility rules let middle- and upper-middle-class households shelter assets and shift costs onto taxpayers, driving up spending and lowering quality for the poor. Drawing on Moses's new Cato paper Better Long-Term Care for Billions Less, they explain how perverse incentives, generous exemptions, and weak estate recovery undermine private planning and inflate a program already consuming one-third of Medicaid's budget. Hosted on Acast. See acast.com/privacy for more information.

In this episode of One Voice for Neurology, we explore how personalised and precision approaches in neurology can improve care for everyone by recognising individual differences in brain health, including gender, sleep, and hormonal factors. Our guests — Dr Antonella Santuccione Chadha, medical doctor, neuroscientist, and founder of the Women's Brain Foundation, and Dr Thomas Penzel, President of the World Sleep Society — discuss the latest research on gender differences in neurological conditions, the role of sleep and hormonal influences in prevention, and how holistic, individualised care can enhance outcomes for patients, clinicians, and health systems worldwide. We also hear from Chéri Ballinger, a Women's Brain Foundation ambassador and traumatic brain injury survivor, who shares a personal account of how a gender-informed, individualised approach transformed her care. Topics covered include: How sex and gender impact neurological disease prevalence, symptoms, and treatment responseThe role of sleep and hormonal factors in supporting brain health and preventing diseaseAdvances in technology and AI supporting personalised approaches to neurologyThe importance of investing in research, sharing data, and promoting female leadership to drive equitable, patient-centred neurological careReal-world implications of holistic and precision neurology for patients and healthcare systemsWhether you're a clinician, researcher, patient, or advocate, this episode highlights how understanding differences in brain health can lead to better, more equitable care for everyone.  

In Episode 83, hosts Houston Blackwood and Matt Heaton talk with Perry Goins, Staff Development Manager with the Alabama Department of Mental Health, about how Alabama is strengthening and preparing its mental health workforce through modern training and statewide partnerships. Perry highlights how the department is using the Skills for Success Mental Health Worker course offered through Shelton State Community College, a hybrid training model that blends online modules with real-world scenarios. This course has improved retention, strengthened morale, and created a consistent skill set for new employees entering Alabama's mental health facilities.The episode also looks ahead at how technology, early career exposure, and continued innovation will help prepare the next generation of mental health professionals across Alabama.

Waylon speaks with the Elephant community about being a new father and the need to provide a livable planet for our children to thrive on for generations to come. Now is the time to resist and not to give our power away, and we can do this by dozens of minute, mindful actions we can take every day, and by being  Buddhist (not religiously) in the sense that we're being kind to ourselves. "We need a habitable planet for Willa, and all our children, to live on. I know we know this, but we don't really act like it. " ~ Waylon H. Lewis

Our topic in this episode is the power and potential of good data for improving patient care. In a broad ranging interview with our guests Dr. Cole Stanley and Gayle Grout from Health Data Coalition (HDC), we hear about the origins and goals of HDC and how the aggregation of primary care electronic medical record data can provide Primary Care providers reassurance and drive improvements in care. We talk about the importance of feedback loops, the benefits and dangers of comparison and how such data can support a whole system quality approach. HDC is a great example of a how a non-profit, collaborative, physician-led and governed data coalition can drive better patient care whilst maintaining privacy. Health Data Coalition – Better Information. Better Care. Better Patient Outcomes. HDC Bright Spots: Bright Spots – Health Data Coalition HDC MD's Corner: MD's Corner – Health Data Coalition LinkedIn: Health Data Coalition of BC | LinkedIn

Dr. Linda Chu hosts a conversation with Dr. Chiara Bucciarelli-Ducci, Dr. Tim Leiner, and Gwenael Herigault on the latest innovations in cardiac MRI. They discuss how AI-driven workflow automation and helium-free systems are improving access, efficiency, and collaboration between radiologists and cardiologists. The episode also explores how advances in training, technology, and teamwork are enhancing care for cardiovascular patients. Sponsored by Philips Healthcare.

In Episode 263 of the Sports Therapy Association Podcast, host Matt Phillips is joined by Rehab Guru founders David Barrow and Simon Taylor. Designed for modern health professionals, Rehab Guru is an online platform that streamlines every aspect of your clinic, from bookings, treatment notes, invoicing to digital forms, alerts, and world-class exercise prescription. David & Simon reveal new features & integrations (bookings, invoicing, treatment notes, Scan.com) and expanded customer support. Also discussed are new AI tools for transcribing notes, auto-generating and progressing exercise programs, secure UK data handling, and how the platform aims to reduce clinician burnout, improve patient follow-up, and simplify practice workflows. Rehab Guru has a new partnership with the Better Clinician Project (Ben Cormack & Adam Meakins), meaning that Rehab Guru Exercise Prescription software licences now come with free membership of the Better Clinician Project, and vice-versa. Like the STA, Rehab Guru will be at Therapy Expo this coming 26th & 27th of November at the NEC Birmingham, so if you are coming this year be sure to visit the STA stand at TE7, and Rehab Guru at stand TB31. Chapter Markers 00:00:00 - Welcome to the Sports Therapy Association Podcast   00:02:55 - David Barrow & Simon Taylor of Rehab Guru   00:07:53 - Understanding Rehab Guru   00:12:02 - Enhancements and New Features   00:15:07 - Avoiding Burnout in Healthcare   00:15:33 - Pricing Strategies and Community Impact   00:18:31 - Partnering for Better Care   00:20:28 - Addressing Clinical Isolation   00:27:21 - Customer Support and Success   00:29:39 - AI Innovations in Healthcare   00:33:29 - Embracing AI in Practice   00:37:02 - Launching a New Clinic   00:44:00 - Creating a Patient-Centric Experience   00:47:48 - Exploring Scan.com Integration   00:50:07 - The Role of AI in Therapy   00:54:27 - Data Protection and AI Usage   00:58:51 - Therapy Expo Highlights and Offers   01:01:22 - Closing Remarks and Next Episode   Useful Links Rehab Guru Website Better Clinician Project Website Therapy Expo Website Sports Therapy Association Website   Host Matt Phillips - Speaker at Therapy Expo If you are a clinician who is interested in improving your communication skills, be sure to attend Matt Phillips' presentation at this year's Therapy Expo: '

In this episode, we're joined by Kristianna Moralls, founder of the Self-Determination Institute and parent of a young adult with disabilities. She shares the real-world impact of self-determination, sometimes called self-direction or consumer-directed services, a model that lets individuals and families make their own decisions about who provides their care and how.Kristianna explains how her son's transition out of school revealed the “drop-off” many families face when traditional services end and meaningful support suddenly disappears. Discovering self-determination gave her family the ability to hire caregivers who fit her son's life, choose meaningful activities like community college and Dungeons & Dragons nights, and build supports around his goals and personality rather than a rigid system.Key themes explored:Self-direction as a civil rights movement: autonomy, choice, and dignity for people with disabilitiesThe drop-off after high school: why so many families feel abandoned when services shiftCost-effectiveness with better results: families often pay caregivers more while saving public dollars by cutting agency overheadAdministrative reality: empowerment comes with responsibility, and many families need support learning to recruit, hire, budget, and manage care plansRole of FMS providers and technology: the right Financial Management Service and the right tools can make budgeting, staffing, and compliance manageable instead of overwhelmingCalifornia's leadership: a robust and flexible program model other states are expanding towardKristianna also shares how the Self-Determination Institute supports families with training and advocacy, and why collaboration between families, FMS providers, technology platforms, and regional centers is essential for scaling self-directed services nationwide.The big message: Self-direction works. It honors people's abilities, supports independence, strengthens families, and builds more inclusive communities. And yes, it saves money too. When people have the freedom to choose, everyone wins.Home Care Heroes and Day Service Stars is produced and sponsored by Ankota - If you provide services that enable older or disabled people to continue living at home , Ankota can provide you the software to successfully run your agency. Visit us at https://www.ankota.com. 

In this episode of the Women in Data Podcast, Cecilia chats with Beth Bauer, a healthcare data leader with nearly four decades of experience bringing data, people, and purpose together. Beth introduces the idea of positive friction — those intentional pauses that invite reflection, discussion, and sometimes disagreement — as a way to make better decisions in healthcare. She explains how this approach helps achieve the Healthcare Quintuple Aim, balancing patient outcomes, provider wellbeing, community health, financial sustainability, and truly personalised care. It's a thoughtful and uplifting conversation about listening, empathy, and how creating space for diverse voices can lead to more meaningful impact — in healthcare and beyond.

Send us a textIn this episode of Medical Money Matters, we sit down with Jon Anderson, AIA, NCARB, AIBC of Anderson Dabrowski to explore the art and science of clinical space design. From timing and budgeting to layout efficiencies and flexible use of space, Jon shares key insights that can transform how medical spaces function—for patients, providers, and staff alike. Whether you're building new or renovating old, this conversation is packed with practical pearls to help you create environments that truly support better care. Jon can be reached at: janderson@adarchitects.com or via LinkedIn here: https://www.linkedin.com/in/jon-anderson-aia-ncarb-aibc-78578014/. His website is here: https://www.adarchitects.com/Please Follow or Subscribe to get new episodes delivered to you as soon as they drop! Visit Jill's company, Health e Practices' website: https://healtheps.com/ Subscribe to our newsletter, Health e Connections: http://21978609.hs-sites.com/newletter-subscriber Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 32.5 hours of online, on-demand CME-accredited training tailored just for busy physicians. Find it here: https://healtheps.com/physicians-edge-mastering-business-finance-in-your-medical-practice/ Purchase your copy of Jill's book here: Physician Heal Thy Financial Self Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/ Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig's website to book your Once in a Lifetime music experience Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

Artificial intelligence (AI) is no longer just a buzzword in healthcare — it's becoming a real partner in how providers care for patients and improve everyday experiences. With rising patient expectations, limited resources, and mounting administrative complexity, hospitals and insurers alike are turning to AI to improve efficiency, communication, and satisfaction. In fact, Citi research estimates that roughly a quarter of all American healthcare spending goes toward administrative tasks — and intelligent automation could reduce that burden by nearly 30%, underscoring the enormous potential for AI to make care delivery smarter and more sustainable.But as adoption accelerates, one key question looms: Can AI truly make healthcare more human — or does automation risk depersonalizing care?In this episode of I Don't Care with Dr. Kevin Stevenson, guest Brett Kiley, Vice President of Healthcare Solutions at Ciklum, explores how artificial intelligence can elevate — rather than replace — the patient experience. Together, they discuss practical, high-impact applications of AI that improve outcomes for both patients and providers, while emphasizing that technology alone can't fix broken processes or disengaged teams.Key points of discussion…Fix the process first. AI only accelerates what's already working — it can't fix a bad workflow. Kiley stresses that organizations must repair operational inefficiencies before layering in intelligent automation.Predictive, proactive patient care. By modeling data from multiple sources, Ciklum helps healthcare organizations identify at-risk patients before issues arise, reducing readmissions and improving satisfaction.AI for empathy and efficiency. From ambient AI that automates clinical documentation to analytics that highlight emotional drivers of patient frustration, AI can empower providers to focus on care — not clicks.Brett Kiley is the Vice President of Healthcare Solutions at Ciklum, where he helps healthcare organizations design and scale AI-driven customer experience and operational strategies that deliver measurable ROI. With over 20 years at CVS Health, he led digital transformation and patient experience initiatives that lifted Net Promoter Scores from 24 to 76, drove $100M+ in EBIT impact, and reduced call volumes by nearly half. Known for his hands-on healthcare expertise and data-driven approach, Kiley now advises hospitals, insurers, and startups on turning complex systems into efficient, patient-centered experiences powered by AI.

In this episode of SHE MD Podcast, Dr. Thaïs Aliabadi and Mary Alice welcome Dr. Janet Choi to discuss menopause health, women's wellness, and Progyny's whole-woman approach to care. They explore the impact of menopause on mental, physical, and emotional health, practical strategies for personalized care, and workplace advocacy to break down stigma. Listeners gain actionable guidance to navigate menopause, improve hormonal health, and take control of their wellness journey. This episode delivers expert insights into menopause care, empowering listeners to access evidence-based, connected solutions across all stages of women's health.Subscribe to SHE MD Podcast for expert tips on PCOS, Endometriosis, fertility, and hormonal balance. Share with friends and visit SHE MD website and Ovii for research-backed resources, holistic health strategies, and expert guidance on women's health and well-being.Sponsors:Progyny - https://www.progyny.comWhat You'll Learn Menopause impacts mental, physical, and emotional health, requiring specialized carePersonalized care is essential—Menopausal Hormone Therapy is not one-size-fits-allProgyny's whole-woman approach connects preconception, fertility, parenting, and menopause careWorkplace advocacy can break stigma and improve care pathways for womenTimestamps00:00 Intro and overview of menopause awareness05:23 How to get started with Progyny08:45 How menopause affects the whole woman13:10 Progyny's integrated approach and personalized care strategies19:50 How IUDs can help those dealing with perimenopause23:53 What to expect when starting Hormone Replacement Therapy35:50 How progyny is bridging the gap to ensure treatment for women's health42:50 Differences on how society handles menopause across the world45:40 Progyny's 2025 Menopause Awareness Month InitiativeKey Takeaways (5 Items)Menopause is more than hot flashes—it impacts mental, physical, and emotional healthFew doctors receive specialized menopause training; Progyny fills this gapEvery menopause experience is unique; care must be personalizedProgyny supports women across all stages—from preconception to menopauseWorkplace advocacy improves care and breaks stigma for women everywhereGuest BioDr. Janet M. Choi is a double board-certified reproductive endocrinologist and OB/GYN and serves as the Chief Medical Officer at Progyny, where she drives clinical strategy to ensure members receive the highest quality care in family building and women's health. A Menopause Society Certified Practitioner (MSCP), Dr. Choi emphasizes that menopause is far more than hormone replacement therapy—it impacts mental health, sleep, cognition, and long-term wellbeing. She has written, published, and lectured extensively on infertility, oncofertility, and fertility preservation, and is recognized by New York Magazine, Castle Connolly, and Super Doctors as a top physician.Links:

Howie and Harlan are joined by Rajlakshmi Krishnamurthy, the Yale School of Medicine's associate dean for population health, to discuss her work building holistic systems for care at multiple institutions. Harlan discusses healthcare headlines including the launch of "TrumpRX"; Howie reports on a new study taking a novel approach to understanding the impact of the COVID-19 vaccine. Links: Healthcare Headlines “The Latest: Gaza ceasefire holds as Israeli military says Red Cross to transfer remains of deceased” “More than 20 kids in India have died from contaminated cough syrup. Who's to blame?” “Senate-passed BIOSECURE Act would add arrow to Trump's drug-pricing quiver” Wuxi Biologics H.R.8333: BIOSECURE Act TrumpRx “Trump unveils deal for AstraZeneca to cut Medicaid drug prices and join ‘TrumpRx' site” “President announces TrumpRx website for drugs, and pricing deal with Pfizer” “Exclusive: Bill Gates, PAHO consider ways to bring weight-loss drugs to lower-income countries” Pan American Health Organization World Health Organization: Obesity and overweight “Exclusive: Most patients using weight-loss drugs like Wegovy stop within a year, data show” “In biotech, Boston reigns supreme, but its competitive edge is being challenged in new ways” “'Disheartening? Yes. Surprising? No.' Report on the future of biotech in Mass. gives a grim outlook.” Population Health CDC: Patient-Centered Medical Home (PCMH) Model American Academy of Family Physicians: Transitional Care Management “The University of Chicago Medicine to Join CMS Alternative Payment Model” UChicago Medicine: Accountable Care Organization Chicago Health Atlas: Social Vulnerability Index “Relationship Between Social Risk Factors and Emergency Department Use: National Health Interview Survey 2016–2018” The COVID-19 Vaccine “Association of 2024–2025 Covid-19 Vaccine with Covid-19 Outcomes in U.S. Veterans” Katelyn Jetalina: Updated 2025 fall vaccine guide Learn more about the MBA for Executives program at Yale SOM. Email Howie and Harlan comments or questions.

With CMS survey enforcement ramping up, long-term care leaders are facing more scrutiny than ever. In this episode, we explore what these changes mean for providers, how operational partners can help ease the compliance burden, and why strong support systems are key to maintaining confidence and delivering high-quality resident care. Listeners will gain practical insights into staying survey-ready while keeping their focus on people and outcomes. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.

What drains the soul and what restores it?In this episode of Two Pastors and a Mic, Cory and Channock unpack Chapters 8 & 9 of Enough Already - What Brings A Soul Back To Life? and I Can't Do This Alone. Together, they dive into the impact of social media, division, and image management on the soul, and why honesty, grace, and connection are the real nutrients we all need.You'll hear:

Managing diabetes data can feel overwhelming, especially when every device speaks a different language. What if your care team could see it all in one place—and have a diabetes educator checking in between visits? This week, we're talking about SweetSpot, a platform that hopes to make everything easier for the doctor and the person with diabetes. This is a big new trend in diabetes care – we're talking about how it works, who pays for it and a lot more with Sweet Spot Director of Diabetes Education and Clinical Services Jodi Hughes, RD, LDN, CDCES This podcast is not intended as medical advice. If you have those kinds of questions, please contact your health care provider. Join us at an upcoming Moms' Night Out event! Learn more about studies and research at Thrivable here Please visit our Sponsors & Partners - they help make the show possible! Learn more about Gvoke Glucagon Gvoke HypoPen® (glucagon injection): Glucagon Injection For Very Low Blood Sugar (gvokeglucagon.com) Omnipod - Simplify Life Learn about Dexcom  Check out VIVI Cap to protect your insulin from extreme temperatures The best way to keep up with Stacey and the show is by signing up for our weekly newsletter: Sign up for our newsletter here Here's where to find us: Facebook (Group) Facebook (Page) Instagram Check out Stacey's books! Learn more about everything at our home page www.diabetes-connections.com  Reach out with questions or comments: info@diabetes-connections.

Colette Slone, RMT and Clinic Owner shares how freedom fuels her clinic ownership, why communication is core to care, and how small details—from intake questions to hot towels—turn good treatments into memorable experiences that keep clients returning. We cover specific prompts she uses before, during, and after sessions to earn clearer feedback and stronger results. Resources:FREE Communication Resource Guide for RMTs In this Guide Colette provides you with some examples of questions that she utilizes during her time with patients during the Intake Process, During the Treatment, and After the Treatment.Book: Stop Selling, Start Asking — Roman Kmenta Book: Massage MBA — Rachel Beider Book: Raving Fans: A Revolutionary Approach to Customer Service. Ken Blanchard and Sheldon BowlesCourse/Teacher referenced: Walt Fritz, PT on IG @waltfritzptContact Colette Slone, RMTInstagram & Facebook: @mimicomassagetherapy Email: coletteslonermt@gmail.com Contact The Radical Massage Therapist PodcastEmail: krista@theradicalrmt.comWeb: www.theradicalrmt.comIG: @theradicalmassagetherapist

S3E9: What's Trending NOW is how a smarter revenue cycle empowers better care. On this episode host Shahid Shah is joined by Rob Stuart, CEO of Claim.MD, a leading EDI Clearinghouse, providing innovative, affordable electronic claims management solutions that streamline billing and boost cash flow for healthcare providers. Rob shares insights on the strategic role of revenue cycle and where payer go wrong. Additionally why getting claims right the first time is now a front-line clinical priority, and how technology, infrastructure, and payer-provider collaboration can drive value-based care. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

Looking to go molecule deep in atopic dermatitis? We've got just the expert. This week, we're joined by Dr. Christopher Bunick as he brings structural biology into the atopic dermatitis discourse. Listen in as he discusses cytokines, itch, and the new definition of “skin clearance.” Each Thursday, join Dr. Raja and Dr. Hadar, board-certified dermatologists, as they share the latest evidence-based research in integrative dermatology. For access to CE/CME courses, become a member at LearnSkin.com.   Christopher Bunick, MD PhD is an Associate Professor of Dermatology at Yale School of Medicine in the Department of Dermatology. He specializes in general medical dermatology and dermatologic surgery. He also performs unique dermatologic research studying the three-dimensional structures of skin-related proteins using x-ray crystallography and cryo-electron microscopy. He completed medical internship, dermatology residency, and a dermatology research fellowship (mentored by Nobel Laureate Dr. Thomas A. Steitz) at Yale School of Medicine. Chris' research has pioneered a new focus in dermatology on fundamental biochemistry and structural biology, particularly connecting the atomic resolution mechanisms of action of a therapeutic to its clinical performance and safety.   Sponsored by: LEO Pharma Visit LEO Pharma website for more information. 

A new service for veterans called Tele-Emergency Care connects veterans to medical services within minutes anywhere in the U.S. listen as the program's director explains it. Veterans Health Administration Tele-emergency care. GoodGovernmentShow.com Thanks to our sponsors: The Royal Cousins: How Three Cousins Could Have Stopped A World War by Jim Ludlow Ourco Good News For Lefties (and America!) - Daily News for Democracy (Apple Podcasts | Spotify) How to Really Run a City Executive Producers: David Martin, David Snyder, Jim Ludlow Host/Reporter: David Martin Producers: David Martin, Jason Stershic Editor: Jason Stershic

In this episode of Quality Talks With Peggy O'Kane, NCQA President Peggy O'Kane speaks with Susan Dentzer, President and CEO of America's Physician Groups. Susan brings her extensive experience in health policy to a rich discussion on the evolution, strengths and future of value-based care, particularly within Medicare Advantage.Susan explains models of care that emphasize accountability for both cost and quality. She and Peggy explore how two-sided risk, smarter reimbursement and more coordinated primary care can lead to better outcomes and lower costs. Susan shares new evidence on Medicare Advantage's impact and highlights what it will take to scale accountable care models across the health system.Peggy and Susan explore:Introducing the Value-Based Vanguard: Some physician groups have figured out how to deliver superior outcomes at lower cost.How Two-Sided Risk Works and Why It's Hard to Scale: Two-sided risk arrangements are succeeding but can't spread fast enough.Barriers to Expanding Value-Based Care: A discussion of the domains where organizations need skills and sophistication in order to succeed in value-based care.Medicare Advantage's Promise and Perception Gap:  What the 56 percent of Medicare enrollees who are in MA get and what MA's critics miss.What's Next for Accountability and Reform: Navigating provider shortages, risk adjustment and the next iteration of ACOs.This conversation offers a timely and practical roadmap for advancing value-based care.Key Quote:Health economists will tell you there's no entirely benign set of financial incentives. All financial incentives have consequences.But then there's a question of what's better and what's worse. So the old saw is what happens if you have a system that pays surgeons for amputations? You get a lot of chopped-off legs because the financial incentive is on the surgeon to amputate.This remains true today in the United States. A surgeon who performs an amputation of a limb of a diabetes patient is paid much, much more than the person who is basically working hard to help the patient with prediabetes avoid a moving to full-blown diabetes — let alone down the road to serious complications such as amputation.-- Susan DentzerTime Stamps:(02:08): Setting the Stage for Change(05:29): Comparing Incentives in Different Payment Systems(08:21): Why Expanding Value-Based Care is Hard(11:01)  Misunderstanding a Model That Works(16:31)  Expanding the Value-Based Vision(20:13) Peggy's ReflectionsLinks:Potential Spillover Effects on Traditional Medicare When Physicians Bear Medicare Advantage RiskMedicare Risk Arrangement and Use and Outcomes Among Physician GroupsConnect with Susan Dentzer

Nearly 40 years ago, after repeated reports, articles, and studies highlighting dismal conditions in nursing homes, Congress passed the comprehensive Nursing Home Reform Act, raising the standard of care and expectations for residents of nursing homes across the country. While we are still advocating for the promise of the law to be experienced by all residents, the importance of implementing the provisions is as necessary today as they were when the law was passed. Listen to our discussion about the passage of the Nursing Home Reform Act, its critical provisions, and what additional advocacy is needed to realize its full promise for all residents. Guest: Toby Edelman, Senior Policy Attorney, Center for Medicare Advocacy

In this episode, Joey Seliski of Allegheny Health Network and Pritee Subramany of Highmark Health discuss how consistent, accurate provider data is essential for improving care coordination, patient trust, and enabling AI-driven tools like virtual assistants and personalized provider recommendations.This episode is sponsored by Kyruus Health.

A group of former foster youth are calling for children in foster care to have better support and more control over their lives. The Minnesota Promise Report released in early June by the group Foster Advocates draws from the experiences of 120 teens and adults with experience in foster care. It includes common struggles as well as proposed solutions. The state of Minnesota has an office dedicated to investigating concerns from foster youth and proposing policy to make the state program better. The Office of the Foster Youth Ombudsperson launched in 2024. It's led by Misty Coonce. She joined MPR News host Nina Moini to talk about her work.

Deborah Ault, known to most as “Nurse Deb”, has been a Registered Nurse for over 30 years. Before getting into Care Management, her bedside nursing experience included ER, ICU, Doctor's ...

In this week's episode, Dr. Vinni Singh—dentist and founder of DentScribe—shares how her clinical experience led to the creation of an AI-powered documentation tool designed for dental teams. Tune in to hear how DentScribe is helping practices save time, reduce burnout, and embrace technology in a way that supports smarter, more efficient care.  Episode highlights: How Dr. Vinni Singh's dental experience shaped DentScribe Using AI to streamline clinical documentation for dental teams An inside look at DentScribe's AI-powered workflow Addressing today's clinical documentation challenges with smarter tech What sets DentScribe apart from other clinical note-taking solutions Ready to thrive as a dentist and a mom? Join a supportive community of like-minded professionals at Mommy Dentists in Business. Whether you're looking to grow your practice, find balance, or connect with others who understand your journey, MDIB is here to help. Visit mommydibs.com to learn more and become a part of this empowering network today!

Learning health networks offer a powerful, cost-effective approach to improving health care outcomes by fostering collaboration. In this episode, Dr. Peter Margolis, Co-Director of the James M. Anderson Center for Health Systems Excellence at Cincinnati Children's Hospital, and Dr. Daniel Hyman, Principal and Founder of Frontline Quality Solutions, LLC, discuss the learning health network model, which involves communities working together to improve health by sharing information and working together. They cover the history of collaboratives, highlighting the importance of translating evidence into practice and building reliability. Dr. Margolis and Dr. Hyman highlight networks that successfully improved remission rates and reduced harm, such as Improved Care Now and Children's Hospital Solutions. They also touch on the role of patient and family engagement in driving innovation and the potential for applying the learning health network model to adult health care. Finally, Dr. Margolis and Dr. Hyman agree that although the cost of joining a network can be as low as $4000 per year, securing buy-in and budget allocation for learning health network participation is a challenge that needs to be addressed at the organizational level.  Tune in and learn how experts agree that learning health networks can transform health care! About CareQuest: CareQuest Institute for Oral Health is a national nonprofit dedicated to creating an oral health care system that is accessible, equitable, and integrated. Learn more about how their advocacy, philanthropy, research, and education are creating a better oral health system at carequest.org/turnonthelights Learn more about your ad choices. Visit megaphone.fm/adchoices

#215: Learn to save thousands on medical care abroad. We cover common misconceptions, vetting doctors and hospitals, key mistakes to avoid, and the best destinations for top procedures. Josef Woodman is the CEO of Patients Beyond Borders and has spent the past 16 years researching and vetting international options for quality, affordable medical care. Link to Full Show Notes: https://chrishutchins.com/medical-travel-savings-josef-woodman Partner Deals NetSuite: Free KPI checklist to upgrade your business performance Trust & Will: Get 15% off personalized, legally binding estate plans DeleteMe: 20% off removing your personal info from the web Green Chef: 50% off your first meal kit + 2 months of free salad with code ALLTHEHACKSFREE Shopify:$1/month trial for the easiest e-commerce platform For all the deals, discounts and promo codes from our partners, go to: chrishutchins.com/deals Resources Mentioned Josef: Patients Beyond Borders | Book List of JCI-Accredited Organizations Thailand : Bumrungrad Escazú, Costa Rica: CIMA Medical Travel Agencies Medical Departures | Dental Departures Medigo WhatClinic Full Show Notes (00:00) Introduction (01:53) The Most Common Misconceptions About Medical Travel (04:43) Why Should Someone Consider Medical Travel? (07:16) Why Medical Costs Are Cheaper Abroad (10:02) The Quality of Doctors and Hospitals (13:40) Types of Procedures People Should Consider (or Not) for Medical Travel (16:10) Transferring Medical Records Back to the Home Country (22:06) Treatments That Are (Surprisingly) Not Great for Medical Travel (24:15) JCI Accreditation and Its Importance (26:42) How Medical Travel Agencies Work (34:34) Consulting Your Home Doctor for Medical Travel (40:04) Cheaper Options for Executive Physicals (43:30) Things to Look For When Selecting a Doctor for Treatments (44:57) How to Plan for Your Medical Trip (47:23) Why Josef Advises Against Organ Transplants Abroad (49:04) What Kind of Travel Insurance Is Needed for Medical Travel (50:17) Common Mistakes Made by First-Time Medical Travelers (51:44) How Much Buffer Time Is Needed for Medical Travel Connect with Chris Newsletter | Membership | X | Instagram | LinkedIn Editor's Note: The content on this page is accurate as of the posting date; however, some of our partner offers may have expired. Opinions expressed here are the author's alone, not those of any bank, credit card issuer, hotel, airline, or other entity. This content has not been reviewed, approved or otherwise endorsed by any of the entities included within the post. Learn more about your ad choices. Visit megaphone.fm/adchoices

February 18, 2025: Shiv Rao, CEO and co-founder of Abridge, delves into their revolutionary ambient listening technology. Through the lens of 100+ enterprise deployments, Rao explores the delicate balance between technological advancement and clinical practicality. As the discussion unfolds, we discover how contextual reasoning is reshaping documentation and bringing joy back to clinicians.Key Points:02:24 Feedback and Improvement Process05:41 Building Financial Models06:49 Clinician Love StoriesSubscribe: This Week HealthTwitter: This Week HealthLinkedIn: This Week HealthDonate: Alex's Lemonade Stand: Foundation for Childhood Cancer

How is the Department of Veterans Affairs becoming increasingly privatized and what could this mean for those who have served and sacrificed for our country? Is corporate health insurance better than the VA healthcare system - or not? How is privatization affecting the financial viability of the VA -- and what can be done to stop it? To find out, we recently spoke to Wendell Potter, a former health insurance industry executive turned whistleblower, the New York Times bestselling author of Deadly Spin and the president of the Center for Health and Democracy. He's also the author of the Substack newsletter HEALTH CARE un-covered where he recently penned a post entitled “Privatizing the VA: The Unseen Costs to Veterans and Taxpayers Alike.”

There are internal and societal pressures in making birthing and parenting decisions that are magnified for the BIPOC community. My guest explains how incorporating ancestral practices can be supportive and shares her valuable work and the importance of doulas for people of color. Dr. Suzanne Mungalez (aka Dr. Zann) is a licensed clinical psychologist in CA certified in perinatal mental health, childbirth educator, certified lactation education specialist, and trained doula. She has worked in hospital settings and birthing centers alongside OB-GYNs, midwives, and other birth workers. She is black, Congolese-American, and queer, along with being a gender-expansive woman and mother who has given birth in the comfort of her own home. Her background and experience shape her expertise in clinical work and how she holds space for her patients. Dr. Zann describes herself as “tender with people, tough on systems, and relentlessly committed to our collective liberation.”  Show Highlights: Dr. Zann's path to the perinatal work she does today The need to equip people with knowledge Everyone needs support and community! Pressures in birthing and parenting decisions for people of color Dr. Zann's help includes guided meditation, visualizations, therapy, and education. The benefits of incorporating ancestral background into birth experiences Considerations for people of color in “mom rage” and finding safe spaces to express yourself Understanding the role and benefits of a doula Dr. Zann's unique support for people in the transition to parenthood Ways of telling your birth story that bring empowerment, healing, and community How things are changing for the better for the BIPOC community—but it's still not enough! More support is always needed! Dr. Zann's appeal to people of color Resources: Connect with Dr. Zann: Website and Instagram Call the National Maternal Mental Health Hotline at 1-833-TLC-MAMA or visit cdph.ca.gov Please find resources in English and Spanish at Postpartum Support International, or by phone/text at 1-800-944-4773. There are many free resources, like online support groups, peer mentors, a specialist provider directory, and perinatal mental health training for therapists, physicians, nurses, doulas, and anyone who wants to be more supportive in offering services.  You can also follow PSI on social media: Instagram, Facebook, and most other platforms Visit www.postpartum.net/professionals/certificate-trainings/ for information on the grief course.   Visit my website, www.wellmindperinatal.com, for more information, resources, and courses you can take today! If you are a California resident looking for a therapist in perinatal mental health, email me about openings for private pay clients! Learn more about your ad choices. Visit megaphone.fm/adchoices

This time on Code WACK!    How is the Department of Veterans Affairs becoming increasingly privatized and what could this mean for those who have served and sacrificed for our country? Is corporate health insurance better than the VA healthcare system - or not? How is privatization affecting the financial viability of the VA -- and what can be done to stop it? To find out, we recently spoke to Wendell Potter, a former health insurance industry executive turned whistleblower, the New York Times bestselling author of Deadly Spin and the president of the Center for Health and Democracy. He's also the author of the Substack newsletter HEALTH CARE un-covered where he recently penned a post entitled “Privatizing the VA: The Unseen Costs to Veterans and Taxpayers Alike.”   Check out the Transcript and Show Notes for more!

Watch out taxpayers!    To advertise on our podcast, please reach out to sales@advertisecast.com or visit https://www.advertisecast.com/TheJeffWardShow 

Shifting towards a value-based care model focused on patient needs, healthcare organizations can improve outcomes, reduce costs, and enhance the overall patient experience. In this episode, John Petito, Chief Strategy Officer at TailorCare, advocates for a patient-centered approach to musculoskeletal healthcare through a specialty value-based care model. He discusses how TailorCare's model prioritizes patient engagement by spending significant time understanding individual needs and goals, leading to more effective treatment plans. John talks about how expert guidance and connecting patients with appropriate care options are ways to reduce unnecessary procedures and costs. He also comments that TailorCare's approach improves collaboration between patients, providers, and payers, leading to more efficient and effective care delivery. Tune in to learn how a value-based care model can revolutionize musculoskeletal healthcare by prioritizing patient needs and fostering collaboration among patients, providers, and payers! Resources: Connect with and follow John Petito on LinkedIn. Follow TailorCare on LinkedIn and visit their website.

We explore the evolving landscape of health care data management with nurse executive Betsy Castillo. Drawing on her decades of experience, Betsy discusses the importance of timely registry data, the critical role of nurses, and how AI-driven automation can transform clinical tasks, reduce workload, and enhance patient outcomes. She shares insights on how health systems can better support their staff amidst growing shortages, highlighting the value of listening to frontline nurses and integrating advanced technologies for sustainable care delivery. Betsy Castillo is a nurse executive. She discusses the KevinMD article, "How automation helps nurses return to the bedside." Our presenting sponsor is DAX Copilot by Microsoft. DAX Copilot, by Microsoft, is your AI assistant for automated clinical documentation and workflows. DAX Copilot allows physicians to do more with less and turn their words into a powerful productivity tool. DAX Copilot automates clinical documentation—making it available in the EHR within minutes—and clinical workflows, including referral letters, after-visit summaries, style and formatting customizations, and more. 70 percent of physicians who use DAX Copilot say it improves their work-life balance while reducing feelings of burnout and fatigue. Patients love it too! 93 percent of patients say their physician is more personable and conversational, and 75 percent of physicians say it improves patient experiences. Discover AI-powered solutions for clinical documentation and workflows. Click here to see a 12-minute DAX Copilot demo. VISIT SPONSOR → https://aka.ms/kevinmd SUBSCRIBE TO THE PODCAST → https://www.kevinmd.com/podcast RECOMMENDED BY KEVINMD → https://www.kevinmd.com/recommended GET CME FOR THIS EPISODE → https://www.kevinmd.com/cme I'm partnering with Learner+ to offer clinicians access to an AI-powered reflective portfolio that rewards CME/CE credits from meaningful reflections. Find out more: https://www.kevinmd.com/learnerplus

A rate critical to attain better care for patients, I'm gonna say, is enlightened leadership—maybe dyad leadership—at a clinical organization. I am saying this because without enlightened leaders, it'd be harder to build from the blueprint that Beau Raymond, MD, talks about today on the show. For a full transcript of this episode, click here. If you enjoy this podcast, be sure to subscribe to the free weekly newsletter to be a member of the Relentless Tribe. I'd say an enlightened leader is someone—and this is my definition, but it's a term that Tom Lee, MD, brought up first in an earlier episode (EP445)—an enlightened leader really cares about providing better patient care at an affordable price. They have a manifesto to that end, if you will. They also have studied, likely, and understand how change management works because every improvement requires change. They get the bit about people, processes, and technology being intertwined and what operational excellence means. Further, they are probably doing or considering many of the things that Robert Pearl, MD, talked about in episode 412. On the opposite end of the spectrum, there's a new term floating around called administrative harm. There's a study. Admin harm refers as much to what administrators—who I refuse to call leaders at this context because I'm talking about the not good administrators, so let's be clear—but I'd say administrative harm results from what the administrators choose not to do as much as what they choose to do. It is actually a thing to be an enlightened leader, especially in these profit-driven times. It's really tough, actually, and nothing anyone should take for granted. So, maybe this whole show is kind of a shout-out to the enlightened leaders out there. Thanks for doing what you do. Okay, so this said, and it needed to be said, let's talk blueprint for better care in the conversation that follows. Dr. Beau Raymond says, step 1, right out of the gate, set clear goals. Then step 2, engage others throughout the organization to together build the framework needed to achieve said goals. Engaging frontline folks and others is really the only way that any proposed framework will actually work in the real world. Listen to the shows with Karen Root (EP381) and Ashleigh Gunter (EP447) for just one proof point after another that what I say is based in fact. Step 3 of the blueprint to better outcomes that Beau Raymond, MD, talks about today is get your data. We talk a lot about plan sponsors and the getting of data, but same thing applies to clinical organizations. For clinical organizations, the getting of data means longitudinal data. The need for longitudinal data has come up in multiple shows, most recently the one with Dan Nardi (Spotlight Episode), and this is just one example of why getting the whole bag of data really matters. Dan said on that earlier show, it's often a thing that oncologists are unaware of how many of their patients are winding up in the ER for nausea after chemo, which, by the way, is the most common cause for readmission. And the reason for this is lots of patients travel to their oncologist but go to a local ER in a different health system. The show with Brendan Keeler (EP454) about the Particle v Epic lawsuit in general dustup over who gets the data is super relevant here. That's what I was thinking when I was talking with Dr. Raymond, and maybe it just popped in your head, too. Or just continuing this topic of the importance of longitudinal data, how many specialists, in almost any specialty, see a patient and then don't know what happened to that patient subsequently? Or even primary care in transactional models? So, step 3 here is get your data and also, as part of that, figure out how to make sure everybody understands the data and also understands that it is fair. Eric Gallagher (EP405), Dr. Raymond's dyad counterpart over at Ochsner, talked about this some in that episode. So did Kenny Cole, MD (EP431), interestingly, also from Ochsner. Amy Scanlan, MD (EP402) mentions it as well. Step 4 in the blueprint to measurably better outcomes that I discuss with Dr. Beau Raymond, data collection and data management probably need to be system-wide because … yeah, longitudinal and etc. But the “What are you gonna do now with the insights that you derived from the data?” is pretty local. The obstacles and enablers are going to be different depending on the geography. For example, an area with a large Vietnamese population and a big variation in colorectal screening rates as a priority, just logically, is gonna have a program that is in no way suited to roll out in an area with, say, a large Black or African American population with high hypertension rates. Priorities and programs are just different depending on the geography. So, step 4 here is, ask each region, based on the data, what fixes they're going to own. What will they take ownership on and commit to improving? What I thought was interesting in this interview is kind of the way that equity comes up between ethnic groups or between genders. In and of itself, obviously, striving for equity is critical. But also, if you're trying to improve quality across the board and you see disparities in care, figuring out what is going on with the group experiencing the worse outcomes is also just operational excellence. You don't want to be a solution looking around for a problem, after all; so, you need to figure out the actual problems for the actual people experiencing the problems to avoid that. Those are the only solutions that are actually gonna work. Step 5 is to learn from each other. Maybe not a whole program is flat-out transferable from one geography to another, but that doesn't mean that nothing is transferable either. As usual, it's about being thoughtful and nuanced and finding that productive middle. At Ochsner, they do these cool weekly primary care huddles to share learnings and goings-on that Dr. Raymond explains in the show that follows. Throughout all of these steps in this blueprint, there is obviously a need to align how the practice or system is getting paid for the time and capital expenditures, of course. And Dr. Raymond addresses this and interestingly says something similar to what Dr. Tom Lee (EP445) and Scott Conard, MD (EP391) have said on earlier shows: that a lot of times compensation for improving care, if you do it in an operationally excellent way, can be revenue positive for systems with a combination of both FFS (fee for service) and value-based reimbursement. Underline, however, the part about having an enlightened leader who cares about clinical quality for that to work out. Dr. Beau Raymond, my guest today is chief medical officer for Ochsner Health Network. Ochsner Health Network, by the way, includes Ochsner and some other health system partners. There's also a bunch of small independent practices of one to two docs. Ochsner patients, in case you are unaware, are in the entire state of Louisiana, a little bit of Mississippi, Alabama, and also Texas. Also mentioned in this episode are Ochsner Health; Tom X. Lee, MD; Robert Pearl, MD; Karen Root, MBA, CCXP; Ashleigh Gunter; Dan Nardi; Brendan Keeler; Eric Gallagher; Kenny Cole, MD; Amy Scanlan, MD; Scott Conard, MD; Joshua Liu, MD; Eboni Price-Haywood, MD, MPH, MMM, FACP; and Chris Skisak, PhD.   You can learn more at Ochsner Health Network and by following Dr. Raymond on LinkedIn.   Sidney H. “Beau” Raymond, MD, MMM, FACP, is a board-certified internist now serving as the chief medical officer of Ochsner Health Network and medical director and executive director of Ochsner Accountable Care Network. Prior to joining Ochsner, Dr. Raymond was vice president, physician practice administrator, and chief medical information officer at East Jefferson General Hospital (EJGH). His experience included serving on the steering committee and later as a board member for Gulf South Quality Network. Beyond the administrative roles at EJGH, Dr. Raymond was involved with medical staff committees, including serving as chief of staff. He is also a past president of the Jefferson Parish Medical Society. Dr. Raymond earned a bachelor's degree in biology from Loyola University, earned a medical degree from the Louisiana State University School of Medicine, and completed his residency in internal medicine at LSU-New Orleans. He has also earned a Master of Medical Management from Tulane University.   07:50 What is step 1 of improving care for healthcare leaders? 10:44 Why is it important to be flexible while keeping your goals in sight? 11:48 Dr. Eboni Price-Haywood's article on disparities in COVID. 12:29 How is equity a data point to achieving overall care improvement? 15:01 “If you can't measure it … accurately, you're not going to be able to do anything differently.” 20:52 What strategies have been successful in using data to improve healthcare outcomes? 23:17 Why did Ochsner Health avoid looking at the individual physician standpoint in regard to an equity standpoint? 30:40 Why engaging patients in their healthcare actually improved patient visits and did not necessarily reduce patient visits. 34:49 “It's really about engaging with the patient.”   You can learn more at Ochsner Health Network and by following Dr. Raymond on LinkedIn.   Sidney H. “Beau” Raymond, MD, MMM, FACP, discusses #leadership on our #healthcarepodcast. #healthcare #podcast #financialhealth #primarycare #patientoutcomes #healthcareinnovation   Recent past interviews: Click a guest's name for their latest RHV episode! Brendan Keeler, Claire Brockbank, Cora Opsahl, Dan Nardi, Dr Spencer Dorn (EP451), Marilyn Bartlett, Dr Marty Makary, Shawn Gremminger (Part 2), Shawn Gremminger (Part 1), Elizabeth Mitchell (Summer Shorts 9), Dr Will Shrank (Encore! EP413)  

"Quality care requires trust and trust equals authenticity, empathy, logic, and follow through." "Entering the process with more confidence, more knowledge, and someone on your side is really important." "Birth is really hard on relationships. It transforms the relationships, but because there's so much opportunity for women to experience trauma and so much then falls on a dad who has no training in birth." "It's so overwhelming and so flustering." "You're not, no one's, no, no one's prepared to handle those high stakes, you know, mothers." "She's not mad at you." Summary In this episode, Jey and Susie discuss the importance of quality care and advocacy in childbirth. Susie shares her personal journey of experiencing a loss, medical complications, and an emergency C-section. She emphasizes the need for trust, authenticity, empathy, logic, and follow-through in healthcare providers. Susie also highlights the role of doulas and advocates in helping moms develop knowledge and confidence in the birthing process. The conversation emphasizes the importance of informed consent and the involvement of fathers in advocating for their partners. The conversation covers topics such as the overwhelming and intense nature of childbirth, the challenges faced by fathers during labor, the impact of childbirth on relationships, the importance of mental health support during pregnancy and postpartum, and the need for preventative care and support for parents. The conversation also touches on the disparities in access to care and resources for different socioeconomic groups. The guest, Suzzie Vehrs, shares her experiences as a doula and discusses the importance of being present, listening, and cultivating joy in the parenting journey. Takeaways Quality care in childbirth requires trust, authenticity, empathy, logic, and follow-through from healthcare providers. Doulas and advocates play a crucial role in helping moms develop knowledge and confidence in the birthing process. Informed consent is essential for empowering mothers and ensuring they have a voice in their healthcare decisions. Fathers should be involved in the birthing process and advocate for their partners' needs and preferences. There is a need for better communication and understanding between healthcare providers and patients in order to improve outcomes and experiences in childbirth. Childbirth can be overwhelming and intense, and it is important for both parents to be prepared and have coping mechanisms in place. The challenges faced by fathers during labor include feeling overwhelmed, not knowing how to support their partner, and dealing with high-stakes situations. Childbirth can have a significant impact on relationships, and it is important for couples to communicate and seek support during this time. Mental health support during pregnancy and postpartum is crucial for both mothers and fathers, and counseling and therapy can be beneficial in navigating the challenges of parenthood. There is a need for more preventative care and support for parents, especially in low-income communities where access to resources and care may be limited. Disparities in access to care and resources can contribute to the challenges faced by parents during pregnancy and postpartum. Being present, listening, and cultivating joy are important aspects of the parenting journey. Chapters 00:00 Introduction and Welcome 03:12 Susie's Journey: From Overwhelm to Empowerment 08:43 The Importance of Informed Consent and Trust in Birth 18:20 Supporting Fathers in the Birth Process 23:37 Advocating for Better Care and Support in Pregnancy and Childbirth 32:26 The Emotional and Mental Challenges of Fatherhood 34:12 Navigating the Impact of Birth on Relationships 37:09 The Importance of Preventative Care and Mental Health Support 46:15 Addressing Disparities in Access to Care and Resources --- Support this podcast: https://podcasters.spotify.com/pod/show/youngdadpod/support