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WBSRocks: Business Growth with ERP and Digital Transformation
Send us Fan MailThis week's enterprise software developments highlight how vendors are accelerating investments in AI, automation, connectivity, and operational intelligence across the enterprise technology stack. Zapier and Rillet connected general ledger processes to thousands of business applications, while ActivTrak introduced new capabilities to help organizations measure and govern AI adoption. At the same time, Celonis expanded its collaboration with Oracle to strengthen process intelligence initiatives, and C3 AI showcased enhancements to its enterprise AI development platforms. ECI Software Solutions and In Time Tec announced a strategic collaboration, M-Files introduced new solutions for tax advisory, quality management, and contract processes, and Nexthink expanded digital employee experience management with support for Android and iOS devices. Meanwhile, TrueCommerce embedded agentic AI throughout its platform to streamline supply chain operations, Yobi deepened its partnership with Microsoft to enhance AI-powered customer engagement, and Zone & Co strengthened its financial operations portfolio through the acquisition of Sudozi. Collectively, these announcements underscore the growing focus on embedding AI directly into core business workflows while improving interoperability, governance, and enterprise-wide productivity.In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds, including the direction and roadmaps of each enterprise software vendor. Finally, we analyzed future trends and how they might shape the enterprise software industry.Video: https://www.youtube.com/watch?v=Z9cCGErWYJIQuestions for Panelists?
Agentic AI is being misread as a series of separate battles - e.g. Snowflake vs. Databricks, copilots vs. agents, model makers vs. app vendors, etc. We think the real story is that the biggest opportunity in software is converging around who owns the new intelligent client and the AI back end that makes it useful. The new client is the agent-based system of engagement - Snowflake's CoWork & CoCo, Databricks Genie, Microsoft Copilot, Google Gemini Enterprise, ChatGPT/Codex, Claude/Cowork and others. But that client cannot deliver business outcomes without a new back end - what we call a System of Intelligence - that represents a model of the enterprise in terms of its business rules and tacit knowledge. You can't build one without the other. We frame this premise using Clay Christensen's integrated innovation and Jensen's extreme co-design as applied to enterprise software.That is why Snowflake is the focal point for this Breaking Analysis, but not the whole story. Snowflake is not just competing with Databricks anymore. It is now in the same strategic arena as Microsoft, Google, OpenAI, Anthropic, Salesforce, SAP, ServiceNow, Celonis and others - all trying to define where business users, builders and agents get work done, and where the enterprise context that powers that work gets built.
Marius hat mit 17 noch während der Schulzeit die erste Firma gegründet. Mit 25 bei der nächsten Gründung plötzlich verantwortlich für 30 Mitarbeitende — dort die Leidenschaft für Leadership entdeckt und das Unternehmen 2021 verkauft. 2022 Junto gegründet und seitdem über 2.000 Führungskräfte von Unternehmen wie AOK PLUS, Ottobock, REWE Digital und Celonis trainiert. Heute Fokus auf KI-Befähigung von Führungskräften — mit der Überzeugung: „KI ist vor allem eine Frage von Leadership, nicht nur von Tool Adoption.“Shownotes00:00 - Erste Gründungen: Vom Fotografie-Blog zum Hochzeitsbusiness08:30 - Corona, Firmenverkauf & die härteste Phase als Unternehmer18:00 - Warum KI-Transformation vor allem ein Leadership-Thema ist31:00 - Der Wandel von Junto: Von VC-Startup zu profitablem UnternehmenGuest Linkedin: https://www.linkedin.com/in/mariushepp/Thomas Linkedin: https://www.linkedin.com/in/thomas-kohler-pplwise/Thomas e-mail: thomas@pplwise.compplwise: https://pplwise.com/
The Accenture agency acquisition is still in progress. Five AI tuck-ins closed this week across fintech, crypto, process mining, hardware, and spend management. And three deals that tell you everything about where the lower middle market is heading right now.Christian and Ayelet are back for Deal Review Friday — and this one is packed.Three deals. Five AI tuck-ins. One major tease still in progress. Running a little over 15 minutes. Worth it.⏱️ TIMESTAMPS0:00 — Welcome, May 15th 2026, and what's on the agenda0:45 — Accenture update: deal still in progress, silence is golden1:42 — AI tuck-in #1: Carta acquires Avantia — AI-native legal services + UK international play3:47 — AI tuck-in #2: MoonPay acquires Dawn Labs — autonomous AI trading agents5:38 — AI tuck-in #3: Celonis acquires Ikigai Labs — MIT spin-out, AI professor joins as chief scientist7:30 — AI tuck-in #4: Nominal acquires Fid Labs — AI agents connecting to dev environments and physical hardware8:20 — AI tuck-in #5: Coupa acquires Rossum — document ingestion layer completes source-to-pay stack8:39 — Deal #1: Brands at Work acquires Chorus — two London independents bet on integrated model9:45 — Why experiential has shifted from discretionary to core marketing strategy11:53 — Two independents, no banker, no PE: why this deal is worth celebrating13:05 — Deal #2: Smartly finalizes acquisition of INCRMNTAL — LOI to close in 7 weeks13:30 — What INCRMNTAL actually does and why Smartly needed it15:26 — Smartly manages $7B in media spend — and now has the measurement layer to match16:00 — Props to the INCRMNTAL founders and Smartly's Head of Corp Dev17:16 — Deal #3: OpAd Media acquires Broad Agency — two women-owned independents join forces18:30 — How Carrie Kerpen brought the two teams together at dinner19:30 — Ayelet was at the table when it happened20:30 — Same theme as Brands at Work / Chorus: independents on their own terms21:01 — Girl dinner confirmed. Christian not invited.21:57 — Wrap + episode 60 reminder
Celonis ist nicht jedem bekannt, aber fast jeder DAX-Konzern ist Kunde. In dieser Folge spreche ich mit Manuel Haug, Field CTO und fast-11-Jahre-Veteran bei Celonis, über Process Mining und die Entwicklung des Unternehmens von 3 auf 3000 Mitarbeiter. Manuel erklärt, wie Celonis Unternehmen zeigt, was in ihren eigenen Abläufen wirklich passiert und warum das die Grundlage für echte künstliche Intelligenz ist. Eine Folge für alle, die verstehen wollen, wie aus drei Münchner Studenten ein globales 13-Milliarden-Unternehmen wurde! Lohnt sich. :)Mehr Infos zu Manuel findest du hier: https://www.linkedin.com/in/manuel-haug-753a759b/Hier findest du mehr zu Celonis: www.celonis.comHier findest du mehr zu Ingenieurshelden: www.ingenieurshelden.de
ECI began the week by announcing its strategic alliance with software provider In Time Tec. In other news, Aptean announced the release of Logility DemandAI+ on AppCentral, Aptean's agentic AI platform. Then, Oracle announced Fusion Agentic Applications for finance and supply chain operations. Finally, Celonis announced a new phase of its long-standing collaboration with Oracle to help enterprises modernize operations and industrialize Enterprise AI.Connect with us!https://www.erpadvisorsgroup.com866-499-8550LinkedIn:https://www.linkedin.com/company/erp-advisors-groupTwitter:https://twitter.com/erpadvisorsgrpFacebook:https://www.facebook.com/erpadvisorsInstagram:https://www.instagram.com/erpadvisorsgroupPinterest:https://www.pinterest.com/erpadvisorsgroupMedium:https://medium.com/@erpadvisorsgroup
We meet Alexander Rinke, the co-CEO and co-founder of Celonis, a billion-dollar company that started life as a university project between three friends.We learn how the Munich-based company raised capital like a Silicon Valley startup without ever having to go to Silicon Valley. And we hear how its pioneering "process intelligence" idea, which he likens to "x-raying" a business, is used by some of the biggest companies in the world - and even the beer industry.If you'd like to get in touch with the team, our email address is businessdaily@bbc.co.ukPresenter: Will Bain Producers: Luke Jarmyn and Craig HendersonBusiness Daily is the home of in-depth audio journalism devoted to the world of money and work. From small startup stories to big corporate takeovers, global economic shifts to trends in technology, we look at the key figures, ideas and events shaping business.Each episode is a 17-minute, daily deep dive into a single topic, featuring expert analysis and the people at the heart of the story.Recent episodes explore the weight-loss drug revolution, the growth in AI, the cost of living, the economic impact of the war in the Middle East, and why bond markets are so powerful.We also feature in-depth interviews with company founders and some of the world's most prominent CEOs. These include Google's Sundar Pichai, Wikipedia founder Jimmy Wales, and the CEO of Canva, Melanie Perkins.(Picture: CEO of Celonis, Alexander Rinke. Credit: Celonis)
The hype was real, but did it deliver?Before the doors opened at Celosphere, we sat down with a handful of our clients to capture something rare: genuine, unfiltered expectations. What were they hoping to see from Celonis on AI? What would make the trip worth it, and what would leave them underwhelmed?Whether you made it to Celosphere or watched from afar, this is your inside look at what AI in the process mining world actually looks like right now, through the eyes of the people betting on it.Follow us on our LinkedIn page here: LinkedInLearn more about what we do at Processand here: Processand
What if the secret to a sold-out B2B event wasn't another polished speaker graphic, but a video of your team tasting the catering, or fixing a flat tire on a branded bike?LinkedIn is a social platform first, and the brands that win are the ones that actually act like it.In this episode of Behind the Post, we sit down with Alexandra Wittmann, Senior Social Media Manager at Celonis and the marketer behind the standout “Behind the Scenes at Celosphere 2025” campaign.Instead of following the traditional B2B playbook, Alexandra created a 9-part video series that treated a major tech event like a human story. The result? A finalist spot at the 2025 B2B Marketing Innovation Awards and over half a million organic impressions.We break down the exact “scroll-stopping” framework she used to make Celosphere feel relatable before it even began, from coordinating 25 internal “stars” to why a simple “What to Wear” video outperformed strategic content.You'll also learn how a 1,000-strong employee advocacy program helped amplify the campaign, and why messy, real, behind-the-scenes content consistently beats polished perfection on LinkedIn.If you're a B2B marketer, event lead, or social media manager looking to create content people actually care about, this episode is for you.Hot Topics:Why relatable, human moments outperform traditional event promotionHow to coordinate 25+ employees as on-camera brand advocatesScaling reach with a 1,000-person employee advocacy programUsing iPhone footage, POV videos, and social trends to capture real event energy
In this episode of the HR Leaders Podcast, we sit down with Andre Heinz, Chief People and Culture Officer at Celonis, to unpack what HR leadership really looks like inside a company scaling at rocket speed.Andre explains why growth has no mercy in fast scaling organizations, and why HR must constantly think two to three years ahead while still managing the intense operational demands of today. He shares how Celonis went from 800 to over 3,500 employees, and what it takes to build systems, culture, and talent strategies that actually scale with that kind of speed.Most importantly, he breaks down why HR must act as the guardian of organizational health, protecting the cultural DNA of the company while ensuring talent quality, operational efficiency, and leadership maturity keep pace with the speed of growth.
In dieser Folge spricht Tim mit dem SaaS-Veteranen Peter Ruchatz. Nachdem er 25 Jahre für Unternehmen wie Microsoft, Salesforce und Celonis gearbeitet hat, leitet er jetzt das Marketing bei Thinkproject. Er berichtet, wie gezielt sein Team LinkedIn Ads einsetzt und als Grundlage für alle Marketing & Sales-Aktivitäten nutzt. Außerdem teilt er seine Best Practices aus vier erfolgreich veranstalteten Events und spricht darüber, warum die Zeit großer Messen vorbei ist. Jetzt reinhören!
Mit der Software von Celonis können Konzerne Millionen einsparen. Nun soll mit KI-Agenten mehr Automatisierung möglich sein. Der Co-Chef erzählt, woran Initiativen noch scheitern.
In this episode of The Changemakers, Dave Corlett, Business Director at Shaped By, sits down with Joseph Steele, Lead Brand Strategist at Celonis, to dive deep into brand, technology, and "anarchistic accelerationism".How does a company like Celonis, which was already pioneering AI technology long before it went mainstream, adapt its brand positioning without getting lost in the "now with AI" enterprise noise? As well as tackling that thorny question, Dave and Joseph go deep into what makes Joseph so positive about the world of AI, why he thinks it's a great leveller of technology, and how internal creative teams can carve out space for their own 'Manhattan project'.Joseph also shares a surprisingly profound naval history analogy to show where we are in the current evolution of AI.This episode is a compelling, original conversation for anyone in the enterprise technology space looking to balance deep-seated brand consistency with rapid technological change.
This week, the GovNavigators sit down with Sairah Ijaz, Managing Director at Celonis and former federal CIO to talk about her path from a GS-5 intern with a clipboard to one of the most influential technology executives in government.Sairah shares how early roles at the Nuclear Regulatory Commission, Social Security Administration, and GAO shaped her obsession with process improvement, and why that made her move to Celonis such a natural next step. She reflects on major transitions at HUD, including financial system migrations, data-driven decision-making, and the sometimes chaotic reality of inheriting undocumented processes and shrinking institutional knowledge.The conversation dives deep on where AI is actually delivering value in government (and where it isn't), how agencies can operationalize AI in back-office functions, and why understanding real workflows is essential to transforming federal operations, especially in a moment of leadership churn and rapid change.Show Notes:Genesis Mission: EOAGA: CFO SurveyWhat's on the GovNavigators Radar:Dec 1-3: PSC Vision ConferenceDec 4-5: ACT-IAC's in DC
In this episode, we sit down with Fabian Veit, CEO of Make.com, to talk about what it really takes to scale not just one but two hyperscale SaaS companies - first in a classic enterprise sales-led motion, and now in a PLG + AI/automation world. Fabian shares how Make has 15x'd revenue and grown from ~50 to nearly 400 people, while racing past 100k+ paying customers and aiming for €100M+ ARR, and why that requires a fundamentally different mindset than selling multi-million euro deals into the Fortune 2000. He contrasts the “one deal can make your quarter” reality of enterprise sales with the high-volume, product-first, self-serve motion of Make, where thousands of users sign up every month and the product has to carry the weight. We also dig into what it means to build in the middle of the AI & agentic wave when your platform is literally how people wire AI into their business processes. Fabian explains why most AI projects are actually 80–90% integrations & automation, where AI is the smart layer inside the flow, not the whole show, and how Make is evolving from classic “if-this-then-that” workflows into visual AI agents that power real operations. You'll hear Fabian talk about: PLG vs Sales-Led: What changed when he went from 9–12 month, high-touch enterprise cycles at Celonis to Make's “sign up free, upgrade yourself” engine. Rebuilding While Scaling: Why everything is always breaking in hypergrowth, and how he decides what to fix for 5× future scale, not just today. Brand & Positioning Pivots: The risky shift from Integromat to Make.com, losing SEO in the short term to win a much bigger global brand in the long term. Culture at Hyperspeed: How they keep their values intact with hundreds of new hires through explicit values & operating principles, and a brutal honesty policy inspired by Radical Candor. The AMA Channel: An internal Ask Me Anything Slack channel where anyone can ask leadership anything (even anonymously), and why Fabian believes answering every question publicly is non-negotiable for trust. We wrap up with Fabian's view on where we are in the AI hype cycle, why he compares this moment more to the industrial revolution than just another tech fad, and what kinds of human skills will matter even more in an AI-driven world.
In dieser Folge spreche ich mit Regina Neumeier, Senior Director Value Engineering bei Celonis, über eine der brennendsten Fragen in der Solution-Engineering-Community: Sollten Pre-Sales und Post-Sales getrennt bleiben oder zu einer Rolle verschmelzen? Regina gibt exklusive Einblicke, wie Celonis Presales, Postsales und Customer Success zu einem Value Engineering Team vereint hat, das Kunden von der ersten Discovery bis zur Wertrealisierung begleitet. Wir diskutieren, warum Discovery der entscheidende Skill ist, wie Milliarden an Business Value realisiert werden – und was Prozessintelligenz und KI damit zu tun haben. Wenn du wissen willst, wie echte Kundenzentrierung in der Praxis aussieht und welche Herausforderungen und Chancen die neue Rolle mit sich bringt, ist diese Episode ein Muss. Tauche mit mir ein in die Zukunft des Solution Engineerings! Regina bei LinkedIn - https://www.linkedin.com/in/reginaneumeyer/ ----------
WBSRocks: Business Growth with ERP and Digital Transformation
Send us a textThe enterprise technology landscape continues to accelerate toward AI-driven transformation and vertical specialization, with a surge of strategic partnerships, product launches, and acquisitions reshaping the ecosystem. TELUS Digital's acquisition of Gerent strengthens its Salesforce consulting depth, while AppDirect's purchase of Broker Online Exchange marks an ambitious expansion into energy procurement—blurring the lines between technology marketplace and industry operations. Appian's Connected Claims 2.0 redefines insurance process automation through AI, and Celonis' partnership with Peech introduces a groundbreaking solution aimed at reducing retail perishables loss using real-time intelligence. Meanwhile, HCLTech and UiPath's collaboration focuses on scaling agentic automation across global enterprises, underscoring how automation is evolving into an enterprise-wide capability. On the innovation front, LuminX's $5.5 million seed funding highlights growing investor confidence in emerging AI players, and Priority Software's launch of aiERP reflects the movement toward embedded intelligence at the ERP layer. Complementing this, Progress Software's AI-powered developer tools and Sage's AI Supply Chain Intelligence for SMBs show that across functions—from supply chain to software development—AI is becoming the defining force driving efficiency, adaptability, and competitive advantage.In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds including the direction and roadmaps of each enterprise software vendors. Finally, we analyzed future trends and how they might shape the enterprise software industry.Background Soundtrack: Away From You – Mauro SommFor more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.
This week on the GovNavigators, we bring you a special episode from Celonis's Process Intelligence Day. we're taking you inside Celonis Process Intelligence Day—where government and industry leaders shared how data-driven insights are reshaping public sector operations. Robert and Adam talk with Colin Wardlaw, Gary Wang, Aubrey Vaughn, and Sairah Ijaz about what it takes to modernize legacy systems, foster cultural change, and measure success through clear KPIs and real results. It's a look at how process intelligence is helping agencies do more with less—and deliver better outcomes for the public.Events on the GovNavigators' RadarOct. 13-15, 2025: AUSA's Annual Meeting Oct. 14, 2025: BENS' Arsenal of Democracy 2.0 Oct. 26-28, 2025: ACT-IAC Imagine Nation ELC
What if attending a wedding, gala, or an important event didn't mean buying something new, but instead allowed you to rent a designer-quality outfit?In this episode of HappyPorch Radio we are joined by Büsra Zanner, the founder of Wearr. Wearr is a German-based startup reinventing circular fashion rental for special occasions.Büsra shares how her tech background shaped Wearr's customer-first approach, from prioritising flawless event delivery to building a data-driven platform that keeps garments in circulation longer. With a focus on convenience, automation, and strong partnerships, Wearr is proving how circular models can delight customers, extend product lifecycles, and shift mindsets away from ownership toward access.✨ In this episode:Büsra explains why customer experience must come first in rental - even before sustainability.We learn about the emotional side of circular fashion: garments creating new stories through multiple lives.Büsra talks about building a tech stack for rental that uses data to optimise sourcing, curation, and customer experience.We touch on the challenges and opportunities of sourcing: buying retail, partnering with private lenders and working with designers and retailers.We learn why focus and clarity matter for early-stage circular startups.Büsra highlights the importance of picking the right partnerships - and knowing when to say no.We find out how Wearr achieves a 100 NPS by prioritising reliability and delight.
This week on the GovNavigators Show, Robert and Adam meet with Darren Ash, former federal CIO of multiple agencies, most recently at the Department of the Interior. Ash shares wisdom gained over an expansive career in government, including how IT innovation can transform public service.Show NotesNEW EO: Improving Oversight of Federal GrantmakingGSA: Adding Leading AI Software to Award SchedulesGAO: Ruling on DOT ImpoundmentNIST: Updated Digital Identity GuidelinesFOR ADAM'S FELLOW EM-DASH LOVERS: Wisdom from PoeEvents on the GovNavigator's RadarAugust 19, 2025: Celonis' Public Sector Process Intelligence Day August 20, 2025: Data Foundation's AI Virtual Forum: Data & Policy in the Age of Artificial Intelligence (Nominate presenters by 7/31 here; register here.)
Industry leaders from Celonis and AWS explain why 2025 marks the inflection point for agentic AI and how early adopters are gaining significant competitive advantages in efficiency and innovation.Topics Include:AWS's Cristen Hughes and Celonis's Jeff Naughton discuss AI agent transformationAndy Jassy declares AI agents will fundamentally change how we workThree key trends make AI agents practical: smarter models, longer tasks, cheaper costsAI now beats humans on complex benchmarks for the first time everClaude 3.7 cracked graduate-level reasoning where humans previously dominated completelyAI evolved from brief interactions to managing sustained multi-step complex workflowsProcessing costs plummeted 99.7% making enterprise-grade AI economically viable at scaleWe're transitioning from 2023's adaptation era to 2025's human-AI collaboration eraBy 2028, AI will suggest actions to humans rather than vice versaAgents are autonomous software that plan, act, and reason independently with minimal interventionAgent workflow: receive human request, create plan, execute actions, review, adjust, deliverFour agent components: brain (LLM), memory (context), actions (tools), persona (role definition)AWS offers three building approaches: ready-made solutions, managed platform, DIY developmentKey enterprise applications: software development acceleration, customer care automation, knowledge work optimizationManual processes like accounts payable offer huge transformation opportunities through intelligent automationDeep process analysis is critical before deploying agents for maximum effectivenessCelonis pioneered process mining to help enterprises understand their actual workflow realitiesCompanies are collections of interacting processes that agents need proper context to navigateProcess intelligence provides agents with placement guidance, data feeds, monitoring, and workflow directionCelonis-AWS partnership demonstrates order management agents that automatically handle at-risk situationsParticipants:Jeff Naughton – SVP and Fellow, CelonisCristen Hughes – Solutions Architecture Leader, ISV, North America, Amazon Web ServicesFurther Links:Celonis WebsiteCelonis on AWS MarketplaceSee how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/
From international math olympiads to high-frequency trading to leading deals at Accel, Andrei Brasoveanu has carved one of the most impressive careers in European tech. After a decade on Wall Street as a quant, he joined Accel's London office and quickly became one of their top investors—backing breakout companies like Celonis and, more recently, Polar.In this episode, we explore the mindset, methods, and milestones behind his success.What You'll Learn:
This week, the GovNavigators sit down with Brian Friel, Co-Founder of BD-Squared, for a discussion on how federal procurement looks in the age of consolidation. An expert in procurement data, Friel offers great insight into how past efficiency efforts have led us to this administration's push to rid the federal government of duplicative and unnecessary contracts. Show Notes:Leadership shakeup at GSA M-25-31 (OMB memo on procurement consolidation)America's AI Action PlanThree AI-related EOs releasedEvents on the GovNavigators' RadarJuly 28-29th: AGA's Professional Development Training July 30th: Rare HSGAC markup scheduledAugust 5th: Data Foundation's Evaluating for Efficiency: Lessons from GAO and IGs August 19th: Celonis' Public Sector Process Intelligence Day August 20th: Data Foundation's AI Virtual Forum: Data & Policy in the Age of Artificial Intelligence
Chief Product Officer Dan Brown explains how Celonis creates digital twins of business processes to power AI agents that automate operational improvements.Topics Include:Dan Brown introduces Celonis as the thought leader in process mining for over a decade.Celonis serves largest global companies across all industries seeking operational improvements.Companies have process diagrams but actual operations differ significantly from documentation.Celonis creates digital twins of business processes by analyzing system data flows.Process intelligence reveals how work actually happens versus how companies think it happens.Platform enables process normalization, improvement assessment, and automated corrective actions.Celonis vision: making processes work better for people, companies, and the planet.Process intelligence provides visibility into current operations and improvement strategies.Great AI requires great data, but most companies only have static views.Process intelligence graph shows real-time flow of orders, invoices, and opportunities.Agentic AI requires four capabilities: sensing, planning, executing, and governing operations.Process intelligence enables real-time detection of conformance problems and deviations.AWS partnership leverages Bedrock for agentic AI and infrastructure for data processing.Data ingestion, organization, and enrichment are core to process intelligence value.AI agents now handle process deviations with increasing autonomy and sophistication.Heavy equipment manufacturer uses agents to coordinate with third-party vendors automatically.Agents text and email vendors to confirm delivery dates, reducing manual work.Implementation challenges include data quality, conservative adoption, and governance concerns.Companies should start with achievable use cases and expand gradually across domains.Future involves enterprise-wide process visibility powering automated applications and continuous improvement.Participants:Dan Brown – Chief Product Officer, CelonisFurther Links:Celonis WebsiteCelonis on AWS MarketplaceSee how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/
What happens when your employee advocates reach more people than your company's LinkedIn page?In this episode, Chris Sheen, Director of Social at Celonis, shares how they've scaled employee advocacy into a core pillar of their social strategy. With over 1,000 employees signed up, Celonis' program now delivers more reach and, in many cases, more results than their brand channels.You'll learn how Celonis achieved this scale, why reach alone isn't the only metric that matters, and how they're navigating the tricky balance between brand consistency and authentic personalization in an AI-driven world. Chris also opens up about leadership buy-in, reporting on impact, and the underrated power of human-written posts.This is essential listening for marketers seeking to grow or optimize an advocacy program, particularly in global, fast-paced organizations where trust and authenticity are more crucial than ever.Enjoyed this episode? Be sure to follow the show and connect with Chris Sheen on LinkedIn for more insights.
To begin the week, Celonis announced the launch of the Genpact Transportation Costs and Performance app. In other news, the new cloud edition of SAP Customer Checkout provides customers a seamless, efficient, and scalable point-of-sale (POS) solution for the future. Then, Unit4 announced the availability of Unit4 ERPx in the Microsoft Azure Marketplace, an online store providing applications and services for use on Azure. Finally, SYSPRO announced the acquisition of riteSOFT, a U.S.-based provider of mobile warehouse and time tracking and scheduling software for small to mid-sized manufacturers and distributors.Connect with us!https://www.erpadvisorsgroup.com866-499-8550LinkedIn:https://www.linkedin.com/company/erp-advisors-groupTwitter:https://twitter.com/erpadvisorsgrpFacebook:https://www.facebook.com/erpadvisorsInstagram:https://www.instagram.com/erpadvisorsgroupPinterest:https://www.pinterest.com/erpadvisorsgroupMedium:https://medium.com/@erpadvisorsgroup
Das Milliarden-Start-up Celonis wirft SAP vor, es operiere mit unfairen Mitteln – und hat den Softwarekonzern in den USA verklagt. In wenigen Tagen kommt es zum nächsten Showdown. Was sind die Hintergründe und wer sitzt am längeren Hebel? Das erfahren Sie in unserem Podcast. Weiterführende Links: Medienbericht: Bundeskartellamt nimmt offenbar SAP-Deal ins Visier Uni Potsdam: Historische Spende von SAP-Gründer Plattner Zum manager magazin Abo Der Tag – Die Wirtschaftsnachrichten als Newsletter Das manager magazin fasst den Tag für Sie zusammen: Die wichtigsten Wirtschaftsnachrichten im Überblick. Täglich ab 18:00 Uhr. Hier geht es zur Anmeldung! Dieser Podcast wurde produziert von Felix Klein, Selina Hegger und Sven Bergmann.+++ Alle Infos zu unseren Werbepartnern finden Sie hier. Die manager-Gruppe ist nicht für den Inhalt dieser Seite verantwortlich. +++ Alle Podcasts der manager Gruppe finden Sie hier. Mehr Hintergründe zum Thema erhalten Sie bei manager+. Jetzt drei Monate für nur € 10,- mtl. lesen und 50% sparen manager-magazin.de/abonnieren Informationen zu unserer Datenschutzerklärung.
Most founders wait too long to think about partnerships.They wait until sales hit a ceiling.Until delivery starts to buckle.Until the team is stretched too thin.But what if partnerships weren't a backup plan?What if they were the foundation of scale?In today's episode, I'm joined by Stefan Ross, a go-to-market operator who's built revenue and partnership functions from seed to pre-IPO.Together we unpack: The right way to scale your delivery model without building an inflated teamWhy most partner programs feel “fluffy”The shift founders need to make to go from doing it all to scaling through others
Jony Ive, die Apple-Designlegende, schließt sich OpenAI an. Googles AI beeindruckt Pip. Statista liefert künftig Daten für KI-Anwendungen. Der Konflikt zwischen SAP und Celonis spitzt sich zu. Ein Sicherheitsbericht offenbart beunruhigende Erpressungstendenzen des KI-Modells Claude Opus 4. Warum hält sich Elon Musk derzeit aus der Öffentlichkeit zurück. Südafrikas Präsident Cyril Ramaphosa reagiert auf ein überraschendes Video von Donald Trump im Oval Office. Unterstütze unseren Podcast und entdecke die Angebote unserer Werbepartner auf doppelgaenger.io/werbung. Vielen Dank! Philipp Glöckler und Philipp Klöckner sprechen heute über: (00:00:00) Google I/O 2025 00:12:00) Jony Ive OpenAI (00:27:40) KI Statista (00:32:10) SAP Celonis (00:36:00) Nvidia (00:47:45) Devstral Mistral & Claude 4 (00:53:00) Musk Politik Rückzug Shownotes Google führt AI-Modus für alle in den USA ein – engadget.com Android XR – theverge.com KI: Statista liefert Daten für Copilot und Chatbots – handelsblatt.com SAP und Celonis: Kampf um Milliardenmarkt – manager-magazin.de Jensen Huang China Ausfuhrkontrollen – ft.com Agentisches Web: Microsofts KI-Internet-Vision – heise.de Apple-Veteran Jony Ive schließt $6,5 Milliarden Deal mit OpenAI ab – axios.com Sam Altman über das geheime Gerät mit Jony Ive – wsj.com Devstral | Mistral KI – mistral.ai Einführung von Claude 4 – anthropic.com Claude Erpressung – techcrunch.com Warum ist Elon Musk aus dem Rampenlicht verschwunden? – politico.com Trump überrumpelt Südafrikas Präsidenten mit Video im Oval Office – axios.com
Federal Tech Podcast: Listen and learn how successful companies get federal contracts
Connect to John Gilroy on LinkedIn https://www.linkedin.com/in/john-gilroy/ Want to listen to other episodes? www.Federaltechpodcast.com Everyone who has listened to a podcast about technology has heard the phrase, “People, Process, Technology.” This is a model derived from a management consultant in the 1960's. We have seen a lot of focus on technology, a smattering of attention given to people, almost no concern with the process itself. Today's interview with Aubrey Vaughn, Vice President of Strategy and Business Development at Celonis, to discuss process intelligence over artificial intelligence. Instead of a technical description, Aubrey shares a story about saving $10 billion in improper payments and emphasizes the importance of understanding why processes fail. Aubrey explains that process intelligence is the backbone of business operations, simplifying and improving efficiency. One approach to evaluating a process is to make a duplicate of it and analyze the processes apart from the operation. Some call this making “digital twins.” He highlights the role of digital twins in creating a complete blueprint of organizational processes. During the interview, Aubery Vaughn provides information about the "Process Intelligence Day" event in September 2025 to the audience, including details on the location, agenda, and how to register. events in September will offer educational sessions and CPE credits on process intelligence.
Pip ist im Zug eingeschlafen. Spotify rudert bei Podcast Hörerzahlen Transparenz zurück. Perplexity Abo Zahlen und Umsatz wurde bekannt. Chinas erneuerbare Energien könnten das Land von CO2-Emissionen befreien. Droht das Deutschlandticket an einem 500-Millionen-Euro-Betrug zu scheitern, weil die Bahnbranche keine gemeinsame Strategie gegen Missbrauch findet? ProSiebenSat.1 überrascht mit der Übernahme der Mehrheit an der Podcast-Schmiede Studio Bummens. Die US-Sanktionen gegen den Chefankläger des Internationalen Strafgerichtshofs werfen Fragen auf. Während die Handelsgespräche zwischen den USA und Vietnam laufen, plant die Trump Organization möglicherweise einen neuen Trump Tower in Ho-Chi-Minh-Stadt. Unterstütze unseren Podcast und entdecke die Angebote unserer Werbepartner auf doppelgaenger.io/werbung. Vielen Dank! Philipp Glöckler und Philipp Klöckner sprechen heute über: (00:00:00) Intro (00:07:50) Spotify Hörerzahlen Offenlegung (00:12:10) Klarna (00:19:15) Perplexity (00:26:35) Chinas Erneuerbare Energien (00:32:30) Alkohol (00:41:00) Deutschlandticket Betrug (00:51:55) Celonis Bewertung (00:55:30) Studio Bummens Übernahme (01:00:45) Internationale Strafgerichtshof US Sanktionen Shownotes Spotify entschuldigt sich für Enthüllung von Podcast-Hörerzahlen – theverge.com Klarna Verluste – ft.com Perplexity Wachstum kostet viel – theinformation.com China Clean Engery – carbonbrief.org Alcohol Verkäufe – ft.com Bis 500.000.000 Euro Schaden: Bahnbranche riskiert Deutschlandticket – heise.de T. Rowe Price kürzt Wert von Celonis-Aktien um 45% – news.bloomberglaw.com ProSiebenSat.1 übernimmt Studio Bummens – dwdl.de Trump ICC Sanktionen – apnews.com Trump-Organisation plant neuen Turm in Vietnam – ft.com
Mit Julius Muth (Company Shield Staffel #12 Folge #4 | #Marketing_021 Der Podcast über Marketing, Vertrieb, Entrepreneurship und Startups *** www.company-shield.com/ https://www.linkedin.com/in/julius-muth-7aa860b1/ *** Im neuesten "Marketing From Zero To One"-Podcast war Julius Muth zu Gast – Mitgründer und CEO von Company Shield, einem Berliner Cybersecurity-Startup, das sich auf moderne Sicherheitslösungen im Zeitalter der Künstlichen Intelligenz spezialisiert hat. Julius blickt auf Stationen bei PwC, Celonis und Project A zurück und bringt sowohl Beratungserfahrung als auch fundierte Tech- und Vertriebskenntnisse mit. Company Shield konzentriert sich auf den Faktor Mensch in der IT-Sicherheit – mit personalisierten, KI-basierten Simulationen realer Angriffe, die Mitarbeitende gezielt auf moderne Bedrohungen wie Deepfakes, Voice Cloning oder Phishing via WhatsApp vorbereiten. Im Gespräch berichtete Julius, wie er mit zwei Ex-Kollegen aus der Celonis-Zeit gründete, welche Ideen Company Shield vorangingen, und wie sie mithilfe eines ungewöhnlichen MVP-Ansatzes – per Brief und persönlichem Pitch – die ersten Kunden gewannen. Besonders spannend: die Kombination aus Automatisierung und KI, mit der Angriffe simuliert, personalisiert und sofortige Lernmomente geschaffen werden. Auch die Nutzung von KI im Alltag, etwa für Research, interne Tools oder Produktentwicklung, wurde diskutiert. Mit dabei war wieder Michael Högemann, der insbesondere nach Einsatzszenarien von KI für Company Shield fragte. *** 01:58 – Was Company Shield macht und warum der Mensch im Zentrum steht 03:37 – Stationen vor der Gründung: PwC, Celonis, Start-up-Projekte im Studium 08:45 – Erste Gründungserfahrungen und der Weg zur Selbstständigkeit 10:14 – Einstieg bei Celonis und Rolle im internationalen Vertrieb 14:56 – Gründungsidee und strukturierte Ideation mit Brief-Experimenten 18:25 – Warum Cybersecurity sofort Resonanz erzeugte 22:14 – Der erste zahlende Kunde und das improvisierte MVP 25:12 – Herausforderungen im B2B-Vertrieb und Early Adopter 30:08 – Brief, E-Mail, Anruf – der Mix macht's 40:03 – Einsatz von Deepfakes im Vertrieb (und wo es rechtlich kritisch wurde) 42:36 – Seriosität vs. Kreativität: Die richtige Balance im Start-up-Vertrieb 44:12 – Über 20 Angel-Investoren, darunter die Celonis-Gründer und Mario Götze 44:55 – Warum es Company Shield ohne KI nicht gäbe 49:10 – Deepfake-Angriffe in der Praxis: Der Fall Arup und andere Beispiele 50:53 – Wie das Training mit Company Shield konkret aussieht 52:18 – Technische Umsetzung: Automatisierung, Sprachmodelle, Datenintegration 54:03 – Einsatz von KI im internen Arbeitsalltag 56:57 – Effektivste Tools und KI-Anwendungen im Start-up 58:31 – Der „KI-Zwilling“ als nächster großer Schritt in der Produktentwicklung 59:40 – Warum Cybersecurity nicht mission-critical, aber trotzdem entscheidend ist 1:02:00 – Tipps gegen Cyberangriffe & menschliche Schwächen im System *** Die Zeitangaben können leicht abweichen.
The Transformation Ground Control podcast covers a number of topics important to digital and business transformation. This episode covers the following topics and interviews: The Celonis Law Suit Against SAP, Q&A (Darian Chwialkowski, Third Stage Consulting) Legal Pitfalls in Digital Transformations, (Marcus Harris, Taft Law Firm) Why Software Vendors Are the New Mafia We also cover a number of other relevant topics related to digital and business transformation throughout the show.
WBSRocks: Business Growth with ERP and Digital Transformation
Send us a textERP systems have long struggled with visibility, making learning, adoption, and process optimization difficult for organizations. Traditional methods of visualizing business processes relied on stakeholder interviews, often leading to incomplete or biased representations. Process mining technology revolutionizes this approach by leveraging event logs and AI-driven analytics to map real process flows with accuracy and depth. Celonis, a leader in this space, offers powerful insights into inefficiencies and bottlenecks, but the question remains: does it truly deliver superior value compared to its competitors? Evaluating its effectiveness requires assessing scalability, ease of integration, and the depth of automation capabilities, all of which determine how well process mining translates into real business impact.In today's episode, we invited a panel of industry experts for a live discussion on LinkedIn to conduct an independent review of Celonis' capabilities. We covered many grounds, including where Celonis might be a fit in the enterprise architecture and where it might be overused. Finally, they analyze many data points to help understand the core strengths and weaknesses of Celonis.Background Soundtrack: Away From You – Mauro SommFor more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.
Joining us for an insightful and fast-paced discussion of what's new and next in retail today are Marie Driscoll, Sharon Yourell Lawlor, and Michael Zakkour, three of our fellow top Retail Voices by NRF.We leverage their deep expertise to get their perspectives on a wide-range of the industry's most important topics, including the potential impact of tariffs, what it will take for the luxury market to get back on track, and the outlook for AI. We also get their hot-takes on retail media networks, and whether they are bullish or bearish on several emerging retail technologies.But first we tackle the most important news of the week, brought to you by Celonis. We start the art of the temporary deal before moving on to discuss yet another blockbuster quarter from Amazon and quite respectable results from mall operator Simon Properties. We conclude by trying to make sense of Walmart's first ever purchase of a (zombie-like) regional mall. ***We also announce that Steve will be back on stage at Shoptalk coming up in Las Vegas at the end of March. Listeners can save on registration by using our discount codes below:For Retailers & Consumer Brands go here and use code RBREMARK549For General Admission go here and use code GAREMARK1399Dawn of The Dead, full movie: https://www.youtube.com/watch?v=EIUJDwOAGxI About UsSteve Dennis is a strategic advisor and keynote speaker focused on growth and innovation, who has also been named one of the world's top retail influencers. He is the bestselling authro of two books: Leaders Leap: Transforming Your Company at the Speed of Disruption and Remarkable Retail: How To Win & Keep Customers in the Age of Disruption. Steve regularly shares his insights in his role as a Forbes senior retail contributor and on social media.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Marketing conference with leaders from Walmart & Google. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fourth year in a row, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer. If you are a BBQ fan, you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world.
Ed speaks with Alex Rinke, co-founder and co-CEO of Celonis, a process mining and intelligence company. They discuss how his management style evolved as the company scaled, the challenges facing Europe's startup scene, and his advice for founders navigating the fundraising process. Learn more about your ad choices. Visit podcastchoices.com/adchoices
Kerry Brown, Transformation Evangelist at Celonis, discusses strategies and benefits of process mining, a data-driven approach that analyzes and improves business process performance by extracting insights from event logs generated by information systems. Host, Kevin Craine Do you want to be a guest? Do you want to be a sponsor?
We wrap up Season 9 with Part 2 of taking account of Steve's 2024 retail predictions. Our second batch include:7. Neiman Marcus and Saks merge.8. Nordstrom goes private.9. Apple's "Vision Pro" is a big nothing burger...for now10. Sustainability schizophrenia hits a new high.11. Bailing still doesn't fix the hole among those stuck in the mediocre middle.12. Health-related services are this year's retail media networks.13. Commercial real estate becomes a slow motion crisis (if we're lucky)We also discuss some upcoming NRF activities including Steve's appearance at the inaugural edition of the "NRF Book Club" and a live on-stage special recording of the Remarkable Retail podcast at Celonis' WTC headquarters on January 13th. NRF Top Retail Voices 2025Steve's 2024 Retail Predictions About UsSteve Dennis is a strategic advisor and keynote speaker focused on growth and innovation, who has also been named one of the world's top retail influencers. He is the bestselling authro of two books: Leaders Leap: Transforming Your Company at the Speed of Disruption and Remarkable Retail: How To Win & Keep Customers in the Age of Disruption. Steve regularly shares his insights in his role as a Forbes senior retail contributor and on social media.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Marketing conference with leaders from Walmart & Google. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fourth year in a row, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer. If you are a BBQ fan, you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world.
Carsten Thoma ist einer der erfolgreichsten Software Gründer der 2000er Jahre. Sein Startup Hybris verkaufte er 2014 für über 1 Milliarde EUR an SAP. Aktuell ist er als Präsident bei Celonis aktiv. Carsten gibt Einblicke in die Charaktereigenschaften eines erfolgreichen Gründers, welche Faktoren er bei der Auswahl eines Marktes beachtet und warum die aktuelle Krise dazu führen wird, dass größere Unternehmen gebaut werden. Zudem spricht er über die Schwierigkeiten im Hiring von über 1.000 Mitarbeitern sowie die Transition vom Gründer zum Executive.Ein Interview auf das ich, Fabian, lange gewartet und mich sehr drauf gefreut habe.Ich habe wirklich viel Gutes über Carsten gehört und habe dann versucht das Maximale rauszuholen.Was du lernst:Wie Du als Gründer mit Krisen umgehst und Deine Resilienz verbesserstDie Bedeutung von klarer und direkter Kommunikation im UnternehmensaufbauStrategien zur Transition vom Gründer zum ExecutiveWie Du ein effektives Board aufbaustDie Rolle von KI in der Unternehmensstrategie von CelonisHier geht es zu deinem Geschäftskonto mit integrierten Finanztools: https://qonto.de ALLES ZU UNICORN BAKERY: https://zez.am/unicornbakeryMehr Infos zu Carsten & Celonis:LinkedIn: https://linkedin.com/in/carstenthoma Website: https://www.celonis.com/ Join our Founder Tactics Newsletter: 2x die Woche bekommst du die Taktiken der besten Gründer der Welt direkt ins Postfach: https://newsletter.unicornbakery.deMarker:(00:00:00) Learnings aus der Gründung von Hybris(00:08:57) Carstens Playbook für den Umgang mit Krisen(00:11:03) Daran erkennst du erfolgreiche Gründer(00:23:05) Wie Du mit Ideen umgehst: Bewertung, Priorisierung und Kommunikation(00:27:55) Das perfekte Org.-Chart: Executive-Level, C-Level, Managementebenen(00:32:21) Celonis' Standortstrategie(00:38:07) Mitarbeiterentwicklung & -führung in Wachstumsphasen(00:54:43) Wie managed du high performing Executive-Teams(00:59:27) Die Rolle des Unternehmens-Präsidenten(01:01:35) Celonis' Weg zu 1 Milliarde ARR(01:04:32) Die Bedeutung von KI für die Stategie von Celonis(01:10:14) Company Building - Wann muss mein operating model stehen?(01:14:31) Wie baue ich ein effektives Board(01:21:35) Wie gehst du mit Schwächen im Gründerteam um Hosted on Acast. See acast.com/privacy for more information.
In this episode of the Eye on AI podcast, we dive into process intelligence with Manuel Haug, Field CTO at Celonis. Manuel shares how process mining is transforming business operations by connecting directly to digital systems to map workflows, optimize processes, and boost efficiency. He explains how Celonis builds digital twins of business processes, allowing companies to visualize and resolve inefficiencies with data-driven insights. Manuel also explores the role of AI in process optimization, discussing the integration of generative AI and AI agents in Celonis. From automating repetitive tasks to enabling strategic decision-making, Manuel details how AI agents can enhance workflows, reduce costs, and deliver measurable productivity gains across industries. Tune in to learn how AI agents are evolving, the potential of process intelligence graphs, and how Celonis is pioneering the future of autonomous enterprises. Whether you're in business, tech, or curious about the impact of AI, this episode offers valuable insights into next-gen process optimization. Don't forget to like, subscribe, and turn on notifications for more episodes on AI, automation, and digital transformation! This episode of Eye on AI is sponsored by Citrusx. Navigating the complexities of AI risk management? Citrusx has you covered. Their innovative platform helps you make better business decisions and achieve reliable AI outcomes while staying compliant with regulatory standards. Citrusx enables you to manage AI risks effortlessly, connecting all stakeholders and providing continuous validation. Their solution can detect and mitigate vulnerabilities, biases, and errors, ensuring the accuracy, robustness, and compliance of AI models Visit https://email.citrusx.ai/eyeonai to book your free demo today! Stay Updated: Craig Smith Twitter: https://twitter.com/craigss Eye on A.I. Twitter: https://twitter.com/EyeOn_AI (00:00) Introduction to Manuel Haug & Celonis (01:07) Understanding Process Intelligence (07:14) Integrating AI into Process Mining (12:12) Generative AI's Role in Process Optimization (15:18) Challenges of Large-Scale Process Integration (20:24) Role of AI Agents in Process Automation (23:43) AI Maturity & Implementation in Enterprises (27:23) Real-Life AI Agent Examples (30:47) Building and Integrating AI Agents (34:53) Future of AI Agents in Enterprises (37:56) Introducing the Process Intelligence Graph (39:20) Addressing Data Privacy Concerns
In this episode, CJ interviews Guido Torrini, CFO of OneTrust and former CFO of Celonis, who has played a crucial role in shaping finance strategy and operations at two successful pre-IPO companies. Guido shares profound insights into managing his finance team more like an agile tech organization than a traditional planning function. He explains why he doesn't believe in budgets, breaks down the V2MOM framework essential to his team's success, and sheds light on how he ties company priorities back to the budgeting process. Additionally, Guido and CJ discuss the qualities that differentiate wartime and peacetime leaders. Guido also explains what he means when he says he wants his finance teams to make the news, not just report it, and shares wisdom on riding waves both professionally and as a company. If you're looking for an ERP head to NetSuite: https://netsuite.com/metrics and get a customized KPI checklist.—SPONSORS:NetSuite provides financial software for all your business needs. More than 37,000 thousand companies have already upgraded to NetSuite, gaining visibility and control over their financials, inventory, HR, eCommerce, and more. If you're looking for an ERP platform ✅ NetSuite: https://netsuite.com/metrics and get a customized KPI checklist. Maxio is the only billing and financial operations platform that was purpose built for B2B SaaS. They're helping SaaS finance teams automate billing and revenue recognition, manage collections and payments, and put together investor grade reporting packages.
Azita Martin, Vice President and GM of AI for Retail, CPG and QSR at NVIDIA is our very special guest. She joins us to discuss the ways AI is beginning to transform the retail landscape, and how NVIDIA is helping accelerate retailers' journeys.We start off by discussing how NVIDIA has grown to become the third most valuable company in the world, before focusing in on how they leverage their hardware and software solutions to power retail innovation. We dig into where GenAI is gaining the greatest traction and where new use cases are emerging that save retailers money and drive great effectiveness. In particular, we explore how "digital twins" can unlock previously unimaginable value.But first we give our hot takes on the week in retail news, including a bit of good news on the grocery inflation front and strong quarterly results from Walmart and one of our favorite emerging remarkable brands On Running. But the earnings news is far less favorable for JC Penney and Home Depot. We end with a discussion of Wayfair's first big (and overdue) foray into physical retail.Presented by Celonis.Information from NVIDIA:https://www.nvidia.com/en-us/lp/industries/state-of-ai-in-retail-and-cpg/https://www.nvidia.com/en-us/industries/retail/driving-agility-in-retail-with-ai-ebook/https://www.nvidia.com/en-us/industries/retail/About AzitaAzita leads the Retail team at NVIDIA. She is responsible for global go-to-market strategy in the vertical. She advises senior executives on best practices of leveraging AI to improve operational efficiencies and identify new revenue streams. Prior to NVIDIA, Azita was the Chief Marketing Officer at Maana, an AI software platform used by industrial companies to accelerate building AI applications. Azita has been working with the Chief Digital Officers and heads of analytics/AI of F500 industrial companies and is intimately familiar with the top AI use cases that are demonstrating business value. About UsSteve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of the bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the all new Leaders Leap: Transforming Your Company at the Speed of Disruption , now available for purchase in the U.S. and available for pre-order at book retailers elsewhere. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media..Don't forget to join Steve's new Linked Group for his new book.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice. Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail,Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois. Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok. Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.
This week's guest on Uncharted Podcast with Poya Osgouei is Fabian Veit, the CEO at Make. Fabian joined the leadership team of Make in 2020 after the business was acquired by Celonis, a leading process mining platform and execution management software. Before Make, Fabian held various roles at Celonis, from Data Scientist to VP Operations and People COO, spearheading the organization's growth operations and team development from a small team of just twenty individuals to a thriving organization with over 1,000 employees --- Support this podcast: https://podcasters.spotify.com/pod/show/uncharted1/support
We have an fantastic episode for you featuring the virtual launch event for Steve's brand-new book, Leaders Leap, recorded Monday April 22nd.Steve is joined by a panel of extraordinary guests, all of whom are leaders in their respective fields. We have the privilege of hosting best-selling author and friend Seth Godin, an entrepreneur and speaker who has not only launched one of the most popular blogs in the world but has also written 21 best-selling books. We also have Bridget Brennan, acknowledged as the leading authority on the world's most powerful consumer market: women. She is the author of the books, "Why She Buys: The New Strategy for Reaching the World's Most Powerful Consumers" and "Winning Her Business: How to Transform the Customer Experience for the World's Most Powerful Consumers" and is the Founder & CEO of Female Factor consulting firm. Sally Elliott, the co-leader of Spencer Stuart's global Retail Practice based in London, and Hal Lawton, President & CEO at Tractor Supply Company, also join us.We'll be back next week with our regularly scheduled programming, including top retail news and an exclusive interview with the one and only Billy May, CEO of Brooklinen, live from the Bambuser podcast studio at Shoptalk in Las Vegas.Presented by Celonis. About UsSteve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of the bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the all new Leaders Leap: Transforming Your Company at the Speed of Disruption , now available for purchase in the U.S. and available for pre-order at book retailers elsewhere. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media..Don't forget to join Steve's new Linked Group for his new book.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice. Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail,Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois. Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok. Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.
Our guest this week is Jane Ewing, SVP, Sustainability at Walmart* recorded live at last month's NRF "Big Show." In a wide-ranging interview we discuss how Walmart is putting people and planet at the heart of all of its decisions. We explore Walmart's sustainability journey and go into details on their key initiatives, the challenges they need to overcome, and how to get everyone on the same mission despite the complexity of different functions and a vast global footprint. Then it's on to the news of the week, staring with some big news from our guest's employer, including Walmart's plans to increase store manager compensation, a 3 for 1 stock split, and major investments in new store openings and remodels. We also delve into the state of the retail layoffs and do a quick recap of earnings news from Amazon (wow!), Peloton (oof!), Apple (not bad) and LVMH (quite nice), and share some numbers on emerging deflation.* Since our recording Jane was named the new SVP, International Operations at Walmart.Presented by Celonis.Past episodes mentioned.Michelle PooleJudith McKennaSteve's new book--Leaders Leap: Transforming Your Company at the Speed of Disruption--will be released April 23rd (note new release date). And for a limited time pre-order it at Amazon, Barnes & Noble, Bookshop,org, or any other retailer worldwide, and get some very special FREE bonuses.Buy 1 Copy and receive:- An exclusive PDF book excerpt- An invitation to a private pre-launch virtual event.Buy 5 Copies and receive:- All the above, plus access to a small group virtual Q&A session.Buy 25 copies or more and receive:- All the above, plus a private one-on-one 20 minute Zoom consulting or executive leadership coaching session with me.Simply email your receipt to leadersleap@sageberryconsullting.com and we will handle the rest!Shoptalk Offer:10% off General Attendee10% off Retailer & BrandCode - remarkableattendee Code - remarkableretailandbrandLink - https://stus24-registration.personatech.com/code?cId=cmVtYXJrYWJsZWF0dGVuZGVlLink - https://stus24-registration.personatech.com/code?cId=cmVtYXJrYWJsZXJldGFpbGFuZGJyYW5kAbout JaneWith deep roots in business operations, development and talent management, Jane excels at embedding and operationalizing sustainability across the enterprise. She currently leads International Operations for Walmart. Before joining Walmart, Jane held various general management roles in several countries across Europe, the Middle East, and Global Travel at Diageo PLC. She joined Walmart in 2012 as a Senior Vice President for the International division and has since served in multiple leadership roles, including in Walmart U.S. Merchandising, Business Development, store reinvention and digital acceleration, as Chief People Officer for Walmart International and most recently as the SVP for Sustainability. Her personal motto: let's go faster than we think is possible.About UsSteve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of the bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the forthcoming Leaders Leap: Transforming Your Company at the Speed of Disruption , which will be published in April 2024 and is now available for pre-order at book retailers everywhere. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media..Don't forget to join Steve's new Linked Group for his new book.Michael LeBlanc is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice, a keynote speaker around the world and consumer growth consultant. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career. Michael is the producer and host of a network of leading podcasts including Canada's top retail industry podcast, The Voice of Retail, plus Global eCommerce Leaders podcast, and The Food Professor , Canada's top food industry podcasts and one of the top management podcasts in the nation according to Apple, with Dr. Sylvain Charlebois. You can learn more about Michael on LinkedIn. Be sure and check out Michael's Last Request Barbecue, his YouTube BBQ cooking channel!
Once again it's time for Steve's annual retail predictions--and this list doesn't just go to eleven it goes to thirteen!Steve's provocative prognostications include "the bifurcation of just about everything," the culling of the unicorn herd, thoughts on the future of Neiman Marcus, Saks, and Nordstrom, along with a possible AI themed action movie, the outlook for sustainability, retailers stepping up their health services offerings, and a whole lot more.But as is our custom, we kick off with our hot takes on the week in retail news, including Temu's decision to 10X its advertising, layoffs at Levi's and eBay, and Macy's telling its real suitors to go pound sand. We also dip into the end of the "new department store" era, Ikea's new "plan & pick up" concept expansion, and a possible return to supply chain chaos.Presented by Celonis.Steve's new book--"Leaders Leap: Transforming Your Company at the Speed of Disruption"--will be released March 12th. And for a limited time pre-order it at Amazon, Barnes & Noble, Bookshop,org, or any other retailer worldwide, and get some very special FREE bonuses.Buy 1 Copy and receive:- An exclusive PDF book excerpt- An invitation to a private pre-launch virtual event.Buy 5 Copies and receive:- All the above, plus access to a small group virtual Q&A session.Buy 25 copies or more and receive:- All the above, plus a private one-on-one 20 minute Zoom consulting or executive leadership coaching session with me.Simply email your receipt to leadersleap@sageberryconsullting.com and we will handle the rest!Shoptalk Offer:10% off General Attendee 10% off Retailer & BrandCode - remarkableattendee Code - remarkableretailandbrandLink - https://stus24-registration.personatech.com/code?cId=cmVtYXJrYWJsZWF0dGVuZGVl Link - https://stus24-registration.personatech.com/code?cId=cmVtYXJrYWJsZXJldGFpbGFuZGJyYW5k About UsSteve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of the bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the forthcoming Leaders Leap: Transforming Your Company at the Speed of Disruption , which will be published in March 2024 and is now available for pre-order at book retailers everywhere. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media..Don't forget to join Steve's new Linked Group for his new book.Michael LeBlanc is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice, a keynote speaker around the world and consumer growth consultant. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career. Michael is the producer and host of a network of leading podcasts including Canada's top retail industry podcast, The Voice of Retail, plus Global eCommerce Leaders podcast, and The Food Professor , Canada's top food industry podcasts and one of the top management podcasts in the nation according to Apple, with Dr. Sylvain Charlebois. You can learn more about Michael on LinkedIn. Be sure and check out Michael's Last Request Barbecue, his YouTube BBQ cooking channel!
Angela Clark, Patagonia's VP of Digital--and one of retail's most celebrated and experienced e-commerce leaders--joins us to discuss driving digital transformation and how purpose is integral to Patagonia's strategy. She drops a ton of wisdom gleaned from her roles at multiple brands on the leading edge of the digital commerce evolution. In particular, we look at how Patagonia is building on its remarkable success to both build its direct-to-consumer capabilities and continuing to be a leader on climate action.But before our interview we do a bit of humble-bragging, calling attention to our both being named once again to Rethink Retail's Top Retail Expert list. We also announce that Steve will be on stage at both Shoptalk US and Shoptalk Europe, while sharing a special discount code for our listeners (see below).Then it's on to the news of the week, including our take-aways from the NRF Big Show, where retail sales may be headed in the new year, and what to make of Macy's just announced store closings and layoffs, We also lament yet another round of layoffs at Wayfair before celebrating Birkenstock's remarkable first quarter as a public company, We close with our view on Apple's soon to go on sale Vision Pro device. Presented by Celonis.Steve's new book--"Leaders Leap: Transforming Your Company at the Speed of Disruption"--will be released March 12th. And for a limited time pre-order it at Amazon, Barnes & Noble, Bookshop,org, or any other retailer worldwide, and get some very special FREE bonuses.Buy 1 Copy and receive:- An exclusive PDF book excerpt- An invitation to a private pre-launch virtual event.Buy 5 Copies and receive:- All the above, plus access to a small group virtual Q&A session.Buy 25 copies or more and receive:- All the above, plus a private one-on-one 20 minute Zoom consulting or executive leadership coaching session with me.Simply email your receipt to leadersleap@sageberryconsullting.com and we will handle the rest! About AngelaAngela Clark is an accomplished Digital and Brand Strategist, with expertise in transforming organizations into a digital-first framework. With a passion for sustainability and a deep understanding of the power of digital media, Angela heads the Digital business for Patagonia, where she spearheads the development of strategies and processes to support the company's mission to save the home planet. Her ability to blend creativity, strategic thinking, and a deep understanding of digital landscapes makes her a valuable asset to the brands, having worked for some of the most iconic American brands, like Levi Strauss, True Religion and Pottery Barn. Her impressive track record, coupled with her passion for the outdoors and commitment to sustainability, makes her an inspiring figure in the business world.About UsSteve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of the bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the forthcoming Leaders Leap: Transforming Your Company at the Speed of Disruption , which will be published in March 2024 and is now available for pre-order at book retailers everywhere. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media..Don't forget to join Steve's new Linked Group for his new book.Michael LeBlanc is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice, a keynote speaker around the world and consumer growth consultant. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career. Michael is the producer and host of a network of leading podcasts including Canada's top retail industry podcast, The Voice of Retail, plus Global eCommerce Leaders podcast, and The Food Professor , Canada's top food industry podcasts and one of the top management podcasts in the nation according to Apple, with Dr. Sylvain Charlebois. You can learn more about Michael on LinkedIn. Be sure and check out Michael's Last Request Barbecue, his YouTube BBQ cooking channel!
We're back with Season 8 and kick it off with one of the industry's leading thought leaders--Carrie Tharp, VP Strategic Industries at Google Cloud. With her past experience in senior leadership at Fossil Group, Neiman Marcus, and Travelocity, and current board roles at the National Retail Federation, Vera Bradley, and Rue Gilt Groupe, Carrie brings tremendous perspective on where retail is headed and the challenges and opportunities brands face.In a wide ranging discussion we delve into the current state of cloud technology, where generative AI is headed (including the results of Google's new industry survey), and how retailers can accelerate their pace of transformation--including tips on how to deploy "test and learn" strategies. We also discuss specific use cases, including a recently launched partnership with Victoria's Secret to close the digital divide, expand conversational commerce, and a whole lot more.Before we dive into our typical opening segment we engage in a bit of humble-bragging sharing our own news that the pod won the top "Retail Voice" award at this year's VIP Awards show.We also announce some special pre-order bonuses for Steve's forthcomign book (see below).Then we jump into our hot takes on the week in retail news, including whether the holiday season delivered the goods or not. Then its on to good news as Lululemon, Abercrombie & Fitch, and American Eagle take their sales guidance up. We follow it with bad news, however, as "new department store" concept Showfield's shuts down and competitor Neighborhood Goods retrenches. We can't miss the opportunity to talk about the success of the ludicrously capacious Stanley Quencher. We wrap up with the shocking news that physical retail is still not dead. Presented by Celonis.My new book--"Leaders Leap: Transforming Your Company at the Speed of Disruption"--will be released March 12th. And for a limited time pre-order it at Amazon, Barnes & Noble, Bookshop,org, or any other retailer worldwide, and get some very special FREE bonuses.Buy 1 Copy and receive:- An exclusive PDF book excerpt- An invitation to a private pre-launch virtual event.Buy 5 Copies and receive:- All the above, plus access to a small group virtual Q&A session.Buy 25 copies or more and receive:- All the above, plus a private one-on-one 20 minute Zoom consulting or executive leadership coaching session with me.Simply email your receipt to leadersleap@sageberryconsullting.com and we will handle the rest! About CarrieInnovative Chief Digital Officer/Chief Marketing Officer with experience driving growth and business transformation in retail, consumer products and eCommerce based businesses. Creating data driven, customer centric strategies that drive growth through new customer experiences, digital innovation, and business model expansion. Currently focused on evolving retail capabilities for the new digital age - dedicated to building teams and experiences to serve customers in new and compelling ways.About UsSteve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of the bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the forthcoming Leaders Leap: Transforming Your Company at the Speed of Disruption , which will be published in March 2024 and is now available for pre-order at book retailers everywhere. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media..Steve will be back on stage at Shoptalk in Las Vegas and we've got a special offer for our podcast listeners to save an additional 10% on registration. Retailer & Brands use Code: RBREMAR225 by going here.General Attendee: use code: GAREMAR360 here.Don't forget to join Steve's new Linked Group for his new book.Michael LeBlanc is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice, a keynote speaker around the world and consumer growth consultant. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career. Michael is the producer and host of a network of leading podcasts including Canada's top retail industry podcast, The Voice of Retail, plus Global eCommerce Leaders podcast, and The Food Professor , Canada's top food industry podcasts and one of the top management podcasts in the nation according to Apple, with Dr. Sylvain Charlebois. You can learn more about Michael on LinkedIn. Be sure and check out Michael's Last Request Barbecue, his YouTube BBQ cooking channel!
Did you know that 2024 is a leap year? Are you prepared to make the leaps you must to win the epic battle between being remarkable or risking irrelevance as the pace of change accelerates, as the bar for performance gets raised higher and higher? As increasingly Fortune favors the bold, are you ready to leap ahead of the competition?This is Steve Dennis, strategic advisor, keynote speaker and best-selling author inviting you to join me and fellow retail insider Michael LeBlanc each week as we challenge the status quo, dissect the latest news and trends and speak with the industry's most remarkable and thought-provoking executives. We'll also be unpacking the lessons from my brand new book, Leaders Leap: Transforming Your Company at the Speed of Disruption.Listeners worldwide have made us the retail industry's top-rated and top listen-to independent podcasts. This season, we'll continue with our unique take on retail's most important news and feature guests who are shaping the future of modern retail. So be sure to follow us on Apple, Spotify, Google podcasts or wherever you enjoy your podcast today and brace yourself for a steady stream of wisdom, straight talk and lively conversation.Season Eight, presented by Celonis, launches on January 16. And we can't wait for you to join us! About UsSteve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of the bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the forthcoming Leaders Leap: Transforming Your Company at the Speed of Disruption , which will be published in March 2024 and is now available for pre-order at book retailers everywhere. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media..Steve will be back on stage at Shoptalk in Las Vegas and we've got a special offer for our podcast listeners to save an additional 10% on registration. Retailer & Brands use Code: RBREMAR225 by going here.General Attendee: use code: GAREMAR360 here.Don't forget to join Steve's new Linked Group for his new book.Michael LeBlanc is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice, a keynote speaker around the world and consumer growth consultant. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career. Michael is the producer and host of a network of leading podcasts including Canada's top retail industry podcast, The Voice of Retail, plus Global eCommerce Leaders podcast, and The Food Professor , Canada's top food industry podcasts and one of the top management podcasts in the nation according to Apple, with Dr. Sylvain Charlebois. You can learn more about Michael on LinkedIn. Be sure and check out Michael's Last Request Barbecue, his YouTube BBQ cooking channel!