Podcasts about microsoft copilot

Andy Roddick jumps on today's Quick Serve, Presented by Microsoft Copilot, to talk the 2025 BJK Cup Finals preview: USA vs Italy! Who do you have winning the 2025 BJK Cup? Check out the Served Merch! https://store.servedpodcast.com/

Tom Brady and a host of other NFL stars and coaches have signed up for a flag football tournament in Saudi Arabia, but Eddie remains stunned by the number of people willing to take money in exchange for helping the PIF and Saudi's to sportswash. Steak 'n Shake launched a bizarre billboard campaign attacking Cracker Barrel's CEO, but what do they actually sell? And Frank and Eddie are off to a hot start with their weekly NFL picks, but can Microsoft Copilot close the gap in week 3? Listen for all of our predictions for this week's NFL games, including a great matchup between the Lions and the Ravens, the chance for the Chiefs to get their first win of the season, and injury concerns for the 49ers, Vikings, and Bengals. Plus reaction to episode 2 of 'Task' as it looks like HBO is onto a hit miniseries, but is Fabien Frankel too good-looking for the show?

OpenAI has launched a beta version of Developer Mode for ChatGPT, which allows developers to utilize full read and write support for model context protocol tools. This new feature promises to enhance automation capabilities, enabling developers to create connectors for various applications, such as updating JIRA tickets or triggering workflows in services like Zapier. However, the introduction of this feature raises significant security concerns, particularly regarding the potential for prompt injections and the risk of malicious users exploiting these capabilities to access sensitive information. As the industry rapidly adopts this model context protocol, the need for secure configurations becomes increasingly urgent to prevent data breaches.In addition to Developer Mode, OpenAI has released GPT-5 Codecs, a large-language model optimized for coding tasks. This new model has reportedly led to a tenfold increase in usage among developers within a month, largely due to its integration with GitHub for dynamic code reviews. The Codex model has been trained on real-world coding tasks, making it a powerful tool for software engineers. Developers are already recognizing its potential to identify complex bugs that other tools may miss, which could lead to higher quality code and faster delivery cycles.Microsoft is also making strides in the AI space by introducing free co-pilot chat features in its Office applications for all Microsoft 365 Business users. This update includes a co-pilot chat sidebar in key applications like Word, Excel, and Outlook, allowing users to draft documents and analyze spreadsheets without needing an additional co-pilot license. While the premium version offers enhanced capabilities, the free features change the baseline for AI accessibility, putting powerful tools in the hands of every employee and raising concerns about shadow IT.On the cybersecurity front, the U.S. government has redirected crucial funding originally allocated to combat threats from Huawei towards tax cuts for wealthy individuals and corporations. This shift has left national security at risk, as projects aimed at enhancing U.S. cybersecurity and infrastructure suffer from a lack of follow-through. Meanwhile, the Department of Defense is set to implement its Cybersecurity Maturity Model certification requirements, which will be mandatory for defense contractors. As scammers increasingly target small businesses with fake reviews, the need for effective cybersecurity measures and compliance becomes more pressing for service providers.Four things to know today 00:00 AI Becomes Default: OpenAI Expands Workflows, Microsoft Democratizes Copilot, and Licensing Chaos Grows07:19 Huawei Money Gone, CMMC Is Here, and Your Reviews Are Under Attack10:04 Devicie, Zensai, and Apple Redefine Value: Automation, Adoption, and Repair Access12:57 Twice the Reach, No More Cash: Broadband Program's Success Meets a Dead EndThis is the Business of Tech.     Supported by: https://scalepad.com/dave/Webinar:   https://bit.ly/msprmail  All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

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In this episode, I'll be comparing AI chatbots that educators can use to save time and boost efficiency in the classroom. You'll also hear how each tool—like ChatGPT, Gemini, and Copilot—stands out, and which features are most helpful for teachers. If you want a clear comparison to help you choose the best chatbot for your teaching needs, the quick guide in this episode has you covered! Show notes: https://classtechtips.com/2025/09/16/comparing-ai-chatbots-337/ Sponsored by my Amazon Storefront: http://ClassTechTips.com/amazon Follow Monica on Instagram: https://www.instagram.com/classtechtips/  Take your pick of free EdTech resources: https://classtechtips.com/free-stuff-favorites/       

Highlights00:12 — Now on the Cloud Wars Top 10 growth chart, this is one of the great representations of this greatest growth market the world has ever known, and for about the sixth or seventh straight quarter, Google Cloud emerges as the world's hottest major cloud vendor, 32% growth, but Oracle and Microsoft were also rocking recently, and it overall shows a picture of enormous growth here.00:37 — Of the Cloud Wars Top 10 companies, only one, that was SAP, reported declining growth rate from Q1 to Q2, all the others went up. So let's take a look at those. As I said, Google Cloud up 32% to 13.6 billion, Snowflake, the smallest company on the Cloud Wars Top 10, also up 32% to 1.1 billion. Oracle was up 28% to 7.2 billion.AI Agent & Copilot Summit is an AI-first event to define opportunities, impact, and outcomes with Microsoft Copilot and agents. Building on its 2025 success, the 2026 event takes place March 17-19 in San Diego. Get more details. 01:03 — Those are nice numbers. But the big thing for Oracle is it has had just an absolutely explosive RPO. Oracle's RPO is $455 billion. Microsoft, another remarkable quarter growth rate of 27% of $46.7 billion. Now it's interesting that the quarter before that, Microsoft's growth rate was 20% so it went from 20 to 27. Google Cloud over the last two quarters, went from 28% to 32%.02:09 — Then if we look at AWS, 17.5% to 30.9 billion, excellent numbers, and in any, just about any other industry that would be seen as by far the best. But look at this growth rate, 17.5% for AWS, 27% for Microsoft, one of its major competitors, 32% growth rate, almost twice as high as AWS for Google Cloud. Yes, AWS is big, but it doesn't account for almost like a 2X difference there.03:47 — I think what we see with Google Cloud now that it's established themselves as a very high flyer here, but I think we're going to see Oracle to keep moving up. Microsoft, at the size of its revenue base, to grow 27% is extraordinary. Visit Cloud Wars for more.

“AI is a tool, not a shortcut. It still needs your curiosity, judgment, and responsibility to work well.” Notable Moments [03:09]  How AI overviews are spreading inaccurate information [05:09]  The danger of AI hallucinations and misleading research results [08:21]  How applicant tracking systems use AI-like keyword filtering [12:37]  Risks of sharing confidential data with open-source AI tools [15:31]  How to “challenge” AI results and verify sources [19:29]  Using closed-source tools like Microsoft Copilot safely [22:17]  Why AI is here to stay and how to build responsible guardrails AI is showing up everywhere in the workplace, from job applications to research tools. Using it well requires more than just a good prompt. In this episode, Tim Dyck unpacks the opportunities and pitfalls of AI in the workplace. He shares how organizations can embrace its potential without sacrificing accuracy, confidentiality, or human judgment. From the risks of relying on flawed data to the importance of verifying sources, setting guardrails, and choosing secure platforms like Microsoft Copilot, this conversation offers practical strategies for using AI responsibly while keeping the human edge that makes great workplaces thrive. Read the Best Culture Solutions blog for more from this episode.  Connect with Tim and his team: Website: https://bestculturesolutions.ca/ LinkedIn: Best Culture Solutions, Inc Instagram: @best.culture.solutions   Email: tim@bestculturesolutions.ca  

In this episode of the Earley AI Podcast, host Seth Earley sits down with Christopher Penn, co-founder and Chief Data Strategist at Trust Insights. Widely known as an authority on analytics, data science, and AI, Chris brings a wealth of practical experience, thought leadership, and cutting-edge perspective to the conversation. With a proven track record as an author, keynote speaker, and trusted advisor in digital transformation, Chris delves deep into the realities of AI for today's enterprises.Join Seth and Chris as they cut through the hype surrounding generative AI and focus on what truly matters for organizations: effective AI adoption, data strategy, and delivering measurable value.Key Takeaways:AI Content Detection is Overrated: Most people don't care if content is AI-generated; what matters is whether it solves their problem or meets their needs.Effective AI Use Is About Differentiation: Real business value comes from leveraging your unique voice, expertise, and data—not simply automating generic processes.Enterprise AI Adoption Challenges: Organizational inertia, politics, and risk-averse cultures are frequently the biggest barriers to successful AI projects, not technology itself.Failure is Essential for Innovation: Enterprises with zero tolerance for failure will struggle with AI: experimentation and learning from failure are critical.AI's Impact on Jobs: Entry-level roles are rapidly changing or disappearing with automation, especially for routine and repetitive tasks.Data Quality Still Reigns: The success of tools like Microsoft Copilot depends on having clean, well-organized foundational data—bad data in, bad results out.Agentic AI and Model Context Protocols: The future of AI involves building robust agentic infrastructure, understanding APIs for AI, and navigating security/privacy in enterprise integrations.Transform, Don't Just Optimize: Leaders must ask if they're truly transforming or just making old processes faster; meaningful change starts with people and process—not tech-first thinking.Insightful Quote from Christopher Penn:"In the enterprise, it is actually more important to navigate the people and the politics than it is the technology. The technology is easy. It is the humans that are the hard part."LinksLinkedIn: https://www.linkedin.com/in/cspenn/Website: https://www.trustinsights.aiMAICON 2025 Code: PENN200 Thanks to our sponsors: VKTR Earley Information Science AI Powered Enterprise Book

This week Microsoft Open Sources one of its oldest codebases, Firefox is blitzing its codebase, and Apache (the name) is no more. Pipewire, CUPS, and Fwupd all ships updates. Bcachefs's future is a bit uncertain, and VDPAU is certainly out of Mesa. For tips we have default handling with wpctl, server management with ansible, and Wine performance with ntsync. You can find the show notes at https://bit.ly/3K26caz and See you next week! Host: Jonathan Bennett Co-Hosts: Rob Campbell and Ken McDonald Download or subscribe to Untitled Linux Show at https://twit.tv/shows/untitled-linux-show Want access to the ad-free video and exclusive features? Become a member of Club TWiT today! https://twit.tv/clubtwit Club TWiT members can discuss this episode and leave feedback in the Club TWiT Discord.

AI is everywhere, but is Microsoft Copilot good at picking NFL games? There seem to be some demons in the machine, but Frank, Eddie, and Copilot are all confident about the Buffalo Bills, Detroit Lions, LA Rams, Dallas Cowboys, and Arizona Cardinals heading into week 2. More injuries for the San Francisco 49ers mean that their season is already in peril, but can they survive against the New Orleans Saints without Brock Purdy? And a Super Bowl rematch is upon us, but Eddie is supremely confident that the Philadelphia Eagles will once again come out on top against the Kansas City Chiefs. Plus, 'The Paper' might actually be a good show, and it turns out that it's harder than you'd think to ship a Whoop.

A new iPhone to add to the mix: the iPhone Air. Is it really the thinnest iPhone? The body is, but not the camera area! The announcement that caught my eye: eSIM is now the standard. It makes it much easier to change providers or grab a data plan when you're overseas. There's no need to try and track down a packet and remember where you put your old SIM card, you can subscribe fully digitally and be connected in seconds. Spotify's music quality is stepping up And they won't be charging you extra for the improvement, which is nice. It's rolling out to 50 markets around the world and New Zealand is on the list. Spotify says subscribers should receive a notification in the app as lossless becomes available, but you will need to manually select it in your settings. This has been a LONG time coming. In 2021, Spotify claimed it was “coming later this year”, and by May of 2024 it was “almost ready.” Specialist AI Agents are coming to Microsoft's Copilot AI offering The Sales, Service and Finance Agents will be part of the general Copilot offering, instead of being their own subscriptions. It'll mean you effectively get free access to them instead of needing an extra subscription, which Microsoft hopes will simplify things for businesses. The finance agent for example can now integrate with your enterprise resource planning (ERP) tool, like SAP, and bring that data directly into Copilot, Excel, and Outlook to help finance teams manage tasks and gain faster insights. So you could draft an email to a client requesting payment and it'll grab the data direct from your system. LISTEN ABOVE See omnystudio.com/listener for privacy information.

Enterprise AI Agents for Work, Service and Process: www.kore.ai Kore.ai founder and CEO Raj Koneru breaks down how enterprises are moving beyond chatbots into agentic AI that actually ships. We get into the no-code tooling behind multi-agent workflows, agentic RAG, guardrails that keep outputs in scope, and why a control layer for governance is now essential. Raj shares real scale numbers, the three Kore.ai product lanes for customer and employee experience, and how partnerships with Microsoft and AWS let teams build where they already run. If you care about building secure, explainable AI agents that integrate fast and scale cleanly, this one is for you. Stay Updated: Craig Smith on X:https://x.com/craigss Eye on A.I. on X: https://x.com/EyeOn_AI (00:00) Raj Koneru's Journey & The Birth of Kore.ai (03:10) From Chatbots to Enterprise-Grade Agents(06:33) Security, Scale & Proof in the Market(07:04) What Agentic AI Really Means(12:16) Building & Governing AI Agents(17:26) Kore.ai's Product Lines & Differentiation(20:22) Industry Applications & Case Studies(28:17) User Experience & Change Management(34:46) Governance, Identity & Cost Controls(39:56) Adoption Timelines & Market Outlook(43:51) Roadmap & Partnerships(47:38) Future of the Enterprise AI Landscape

Nonprofits lean on outside platforms to save time and stretch budgets—but those relationships can quietly expose sensitive donor, client, and payment data. In this episode, Senior Cybersecurity Advisor Parker Brissette of Richey May explains how to recognize and manage third-party software risk before it becomes tomorrow's headline. He starts with a simple lens: follow the data. Where is it stored? Who can touch it—directly or indirectly? Many teams only think about contracted vendors, but Parker widens the aperture to “shadow IT” and consumer tools staff use without formal approval. As he puts it, “Third parties is really anybody that can touch the data at any point in your business, whether you have an agreement with them or maybe not.”From privacy regulations (GDPR, CCPA) to sector-specific rules (HIPAA, PCI), nonprofits carry legal and reputational exposure the moment personal information enters their systems. Parker offers practical steps: inventory paid tools via your accounting system; ask, “If this vendor vanished tomorrow, what would break?”; and press vendors for proof—SOC 2 reports, ISO 27001, or completed security questionnaires. For organizations without a CIO, he recommends clear contracts and one non-negotiable safeguard: “The biggest thing that I recommend in any third-party engagement is setting an expectation of having cyber insurance, because that's a big protection for you financially.”AI enters the picture with both promise and peril. Consumer AI tools can learn from and retain your uploads, potentially exposing proprietary or personal information. Enterprise agreements (e.g., Microsoft Copilot) can offer stronger data protections, but only if configured and used correctly. Parker's guidance is pragmatic: don't ban AI; set guardrails, choose vetted tools, and train teams.Finally, he urges preparation and transparency. Incidents can happen—even with good controls. Donors and corporate funders expect frank communication about what protections exist and what happens if data is exposed. Build trust now by documenting safeguards, validating vendors, and rehearsing your response.You don't have to be a security expert to make smart choices—but you do need a map: know your systems, test your assumptions, ask vendors for evidence, and write risk into your contracts and budgets. That approach turns anxiety into action—and preserves the trust your mission depends on.Find us Live daily on YouTube!Find us Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

A live panel unpacks how accounting tech reshapes advisory, global work, and lifestyles: covering cloud, AI, ethics, niche healthcare, and why some accountants invest in apps. Guests: Gardner, Falcon Huerta, Chard. Summary Host Heather Smith moderates a lively panel on accounting + technology at the Brisbane Chartered Accountants Australia New Zealand offices. Guests:  Alex Falcon Huerta FCCA (Soaring Falcon) https://www.linkedin.com/in/alexfalconhuerta/  Kelly Chard (GrowthMD) https://www.linkedin.com/in/kellychard/  Paul Gardner (fresh accounting) https://www.linkedin.com/in/paul-gardner-3b85322/  In this episode, we talk about . . . Cloud tools lower barriers for boutique firms; data enables deeper advisory. Lifestyle design: remote teams, digital-nomad workflows, and flexible careers. Global work: Hong Kong/Singapore complexities—multi-entity, multi-currency, consolidation. Specialisation: healthcare niche delivers powerful benchmarking and insight. Founders as investors: why accountants back apps they implement. AI: more a shift than a threat; ethics and guardrails remain paramount. Practical stack talk: standardising platforms, comms, and change management. Apps & Tools Mentioned: Xero, Sage, NetSuite, SAP, Expensify, Dext, Microsoft Teams, Microsoft Copilot, Excel, WhatsApp, Brieff, Otter.ai Contact details: Accounting Apps newsletter: http://accountingapps.io/  Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind  LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/  YouTube Channel: https://www.youtube.com/ANISEConsulting  X: https://twitter.com/HeatherSmithAU

What does it take to build AI features at the scale of Microsoft Copilot? Senior Product Manager Stéphanie Visser reveals the massive shifts in product development, from focusing on pixels to tokens and embracing a culture of rapid, data-driven experimentation. Learn how the roles of PMs, engineers, and scientists are evolving and what it takes to succeed.In this episode, we cover:The shift from UX-focused products to output-quality-focused AI.How to run experiments and decide when an AI feature is ready to ship.The changing roles and expectations for PMs, engineers, and data scientists.Building trust and a strong product culture in a distributed AI team.This episode is a must-watch for product managers, engineers, and tech leaders looking to adapt their processes for the age of AI and accelerate their delivery cycles.Timestamps:00:00:00 - How Microsoft Builds AI Features00:00:49 - The #1 Thing That Changed for Product Managers01:28 - From Pixels to Tokens: The AI Product Shift02:58 - Why AI Is All About Output Quality, Not UX04:46 - When Is an AI Feature "Good Enough" to Ship?06:45 - The "Non-Embarrassment Bar" for Releasing AI09:07 - Why Old User Feedback Methods Don't Work for AI12:28 - The New Expectations for Software Engineers in AI15:33 - When to Involve Engineers in the Product Process17:43 - How Microsoft Structures Its AI Product Teams20:40 - Why 3-Month Planning Is Obsolete in the AI Era22:42 - How to Remove Bias From Your Product Decisions25:36 - Balancing Data vs. User Intuition in AI27:44 - The Biggest Bottleneck in AI Experimentation31:12 - How to Define the Right Metrics for Your AI Product33:39 - Building Trust and Culture in a Remote Team37:47 - The Most Underrated Skill for Product Managers40:57 - How to Cultivate a Strong Product Culture44:32 - The AI Tools a Microsoft PM Actually Uses46:29 - How to Manage the Expanding Scope of the PM RoleConnect with Stéphanie Visser:https://www.linkedin.com/in/stephanievisserConnect with Patrick Akil:https://www.linkedin.com/in/patrick-akilhttps://twitter.com/PatrickAkil_Sponsors:Xebia - https://xebia.com#ProductManagement #AI #Microsoft

Want Kieran's 4 AI prompts that drive big results? Get it here: https://clickhubspot.com/uph Ep. 360 Did you know the CEO of Microsoft, just gave away his four most powerful daily AI prompts for boosting productivity and leadership? Kieran dives into how you can swipe, upgrade, and use the very same prompts Satya Nadella relies on every single day. Learn how to prep smarter for every meeting, get real-time project status updates, check if you'll hit your deadlines, and analyze exactly how you're spending your time.  Mentions Satya Nadella https://www.linkedin.com/in/satyanadella/ Microsoft https://www.microsoft.com/en-us/ Microsoft Copilot https://copilot.microsoft.com/chats/HATNMvfutDfR73T3acuz1 Claude https://claude.ai/ Get our guide to build your own Custom GPT: https://clickhubspot.com/customgpt We're creating our next round of content and want to ensure it tackles the challenges you're facing at work or in your business. To understand your biggest challenges we've put together a survey and we'd love to hear from you! https://bit.ly/matg-research Resource [Free] Steal our favorite AI Prompts featured on the show! Grab them here: https://clickhubspot.com/aip We're on Social Media! Follow us for everyday marketing wisdom straight to your feed YouTube: ​​https://www.youtube.com/channel/UCGtXqPiNV8YC0GMUzY-EUFg  Twitter: https://twitter.com/matgpod  TikTok: https://www.tiktok.com/@matgpod  Join our community https://landing.connect.com/matg Thank you for tuning into Marketing Against The Grain! Don't forget to hit subscribe and follow us on Apple Podcasts (so you never miss an episode)! https://podcasts.apple.com/us/podcast/marketing-against-the-grain/id1616700934   If you love this show, please leave us a 5-Star Review https://link.chtbl.com/h9_sjBKH and share your favorite episodes with friends. We really appreciate your support. Host Links: Kipp Bodnar, https://twitter.com/kippbodnar   Kieran Flanagan, https://twitter.com/searchbrat  ‘Marketing Against The Grain' is a HubSpot Original Podcast // Brought to you by Hubspot Media // Produced by Darren Clarke.

The MacVoices panel of Chuck Joiner, David Ginsburg, Marty Jencius, Brian Flanigan-Arthurs, Ben Roethig, Jeff Gamet, Eric Bolden, Web Bixby, and Jim Rea debates whether alternatives like Discord, Reddit, Mastodon, or Blue Sky could replace Facebook for groups and community interaction. They discuss ease of adoption, generational barriers, and what it takes for platforms to go mainstream, comparing them to Zoom's rise during the pandemic. The conversation wraps with thoughts on Apple's upcoming September event and closing connections. Get Tidy Today with Cloud Cleanup and CleanMyMac! Try 7 days free and use my code MACVOICES20 for 20% off at clnmy.com/MACVOICES. Show Notes: Chapters: 0:00 – Introduction and sponsor message 1:05 – The Facebook dilemma and community reliance 2:05 – Could Reddit or Discord replace Facebook groups? 3:10 – Community platforms and user responsibilities 4:46 – The “grandparents test” and tech adoption 6:59 – Why Mastodon struggles with mainstream adoption 7:44 – Barriers to new platforms and Facebook's simplicity 8:50 – Lessons from Zoom's forced adoption during COVID 9:59 – CleanMyMac Cloud Cleanup ad read 11:33 – Connections and closing plugs from the panel 21:10 – Apple's September event announcement and predictions 23:14 – Closing thoughts and sign-off Links: The first known AI wrongful death lawsuit accuses OpenAI of enabling a teen's suicide https://www.engadget.com/ai/the-first-known-ai-wrongful-death-lawsuit-accuses-openai-of-enabling-a-teens-suicide-212058548.html Microsoft Copilot is now a talking blob on Samsung TVs https://www.engadget.com/ai/microsoft-copilot-is-now-a-talking-blob-on-samsung-tvs-204115199.html Clippy is back—this time as a mascot for Big Tech protesthttps://www.fastcompany.com/91387927/clippy-is-back-as-a-mascot-for-big-tech-protests Guests: Web Bixby has been in the insurance business for 40 years and has been an Apple user for longer than that.You can catch up with him on Facebook, Twitter, and LinkedIn, but prefers Bluesky. Eric Bolden is into macOS, plants, sci-fi, food, and is a rural internet supporter. You can connect with him on Twitter, by email at embolden@mac.com, on Mastodon at @eabolden@techhub.social, on his blog, Trending At Work, and as co-host on The Vision ProFiles podcast. Brian Flanigan-Arthurs is an educator with a passion for providing results-driven, innovative learning strategies for all students, but particularly those who are at-risk. He is also a tech enthusiast who has a particular affinity for Apple since he first used the Apple IIGS as a student. You can contact Brian on twitter as @brian8944. He also recently opened a Mastodon account at @brian8944@mastodon.cloud. Jeff Gamet is a technology blogger, podcaster, author, and public speaker. Previously, he was The Mac Observer's Managing Editor, and the TextExpander Evangelist for Smile. He has presented at Macworld Expo, RSA Conference, several WordCamp events, along with many other conferences. You can find him on several podcasts such as The Mac Show, The Big Show, MacVoices, Mac OS Ken, This Week in iOS, and more. Jeff is easy to find on social media as @jgamet on Twitter and Instagram, jeffgamet on LinkedIn., @jgamet@mastodon.social on Mastodon, and on his YouTube Channel at YouTube.com/jgamet. David Ginsburg is the host of the weekly podcast In Touch With iOS where he discusses all things iOS, iPhone, iPad, Apple TV, Apple Watch, and related technologies. He is an IT professional supporting Mac, iOS and Windows users. Visit his YouTube channel at https://youtube.com/daveg65 and find and follow him on Twitter @daveg65 and on Mastodon at @daveg65@mastodon.cloud. Dr. Marty Jencius has been an Associate Professor of Counseling at Kent State University since 2000. He has over 120 publications in books, chapters, journal articles, and others, along with 200 podcasts related to counseling, counselor education, and faculty life. His technology interest led him to develop the counseling profession ‘firsts,' including listservs, a web-based peer-reviewed journal, The Journal of Technology in Counseling, teaching and conferencing in virtual worlds as the founder of Counselor Education in Second Life, and podcast founder/producer of CounselorAudioSource.net and ThePodTalk.net. Currently, he produces a podcast about counseling and life questions, the Circular Firing Squad, and digital video interviews with legacies capturing the history of the counseling field. This is also co-host of The Vision ProFiles podcast. Generally, Marty is chasing the newest tech trends, which explains his interest in A.I. for teaching, research, and productivity. Marty is an active presenter and past president of the NorthEast Ohio Apple Corp (NEOAC). Jim Rea built his own computer from scratch in 1975, started programming in 1977, and has been an independent Mac developer continuously since 1984. He is the founder of ProVUE Development, and the author of Panorama X, ProVUE's ultra fast RAM based database software for the macOS platform. He's been a speaker at MacTech, MacWorld Expo and other industry conferences. Follow Jim at provue.com and via @provuejim@techhub.social on Mastodon. Ben Roethig has been in the Apple Ecosystem since the System 7 Days. He is the a former Associate Editor with Geek Beat, Co-Founder of The Tech Hangout and Deconstruct and currently shares his thoughts on RoethigTech. Contact him on  Twitter and Mastodon. Support:      Become a MacVoices Patron on Patreon      http://patreon.com/macvoices      Enjoy this episode? Make a one-time donation with PayPal Connect:      Web:      http://macvoices.com      Twitter:      http://www.twitter.com/chuckjoiner      http://www.twitter.com/macvoices      Mastodon:      https://mastodon.cloud/@chuckjoiner      Facebook:      http://www.facebook.com/chuck.joiner      MacVoices Page on Facebook:      http://www.facebook.com/macvoices/      MacVoices Group on Facebook:      http://www.facebook.com/groups/macvoice      LinkedIn:      https://www.linkedin.com/in/chuckjoiner/      Instagram:      https://www.instagram.com/chuckjoiner/ Subscribe:      Audio in iTunes      Video in iTunes      Subscribe manually via iTunes or any podcatcher:      Audio: http://www.macvoices.com/rss/macvoicesrss      Video: http://www.macvoices.com/rss/macvoicesvideorss

Highlights00:03 — Microsoft AI CEO Mustafa Suleyman has published a blog post that criticizes the notion of seemingly conscious AI. He argues that the pursuit of this idea, particularly regarding AI model welfare, is misguided.00:19 — Suleyman explains that these concepts are already causing mental health issues among users. He is growing: “more and more concerned about what is becoming known as the psychosis risk and a bunch of related issues. I don't think this will be limited to those who are already at risk of mental health issues.”00:56 — Suleyman argues that we should “build AI for people not to be a person.” He is adamant in his neglect of this previous approach, saying that: “The arrival of seemingly conscious AI is inevitable and unwelcome. Instead, we need a vision for AI that can fulfill its potential as a helpful companion without falling prey to its illusions.”AI Agent & Copilot Summit is an AI-first event to define opportunities, impact, and outcomes with Microsoft Copilot and agents. Building on its 2025 success, the 2026 event takes place March 17-19 in San Diego. Get more details. 01:18 — Meanwhile, companies like Anthropic, OpenAI, and Google DeepMind are actively pursuing AI consciousness or welfare research. Now, while there are complications and not everyone is on the same page, here, it is clear that the evolving scenarios and possibilities presented by AI are increasingly reaching into the realm of the surreal and in some cases, they're fantastical.01:42 — This is largely because, for the first time in human history, we have a tool that is evolving at a pace beyond which we can conceive. While some of these ideas may sound far-fetched, the warnings accompanying them are serious based on real concerns coming from leaders in the AI space, the ones leading this new AI revolution.02:04 — What everyone must do, and though it will be challenging, is to start imagining the unimaginable. Once you accept the vast possibilities of AI, both good and bad, you can begin to take the warnings that come with them seriously. Visit Cloud Wars for more.

Welcome to the Cloud Wars Minute — your daily cloud news and commentary show. Each episode provides insights and perspectives around the “reimagination machine” that is the cloud.In today's Cloud Wars Minute, I spotlight Google's stunning 33x reduction in AI power consumption, what it means for the future of sustainable tech, and how bold innovation is driving the AI revolution forward. Highlights00:23 — Google says it has achieved a 33x reduction in power consumption for Gemini apps' text prompts. A remarkable number. Google, rather than just saying, “Well, hey, we're going to go invest all our money in getting as many users as we can, and we'll deal down the road with some of the energy implications,” have said, “No—now is the time to do it.”01:37 — Now it's got a larger metric here that it uses for the total—what it calls carbon footprint—down by 44x. All of the details behind this have been released in a blog post by a couple of executives.02:31 — Google has adopted a completely end-to-end approach to doing this, where it's taking a look at all of the different technology up and down its stack that could have an input on this. And the data it's collecting is going to give them a fantastic foundation to continue this effort into the future.The AI Revolution, we can safely say now, is not going to boil the Earth.AI Agent & Copilot Summit is an AI-first event to define opportunities, impact, and outcomes with Microsoft Copilot and agents. Building on its 2025 success, the 2026 event takes place March 17-19 in San Diego. Get more details. 03:42 — Several years ago, Google Cloud was number nine on the Cloud Wars Top 10. I'm not sure at the time why it was not number ten, but it had fantastic technology, but could not fully put that in the service of their customers. It was sort of like a mismatch. It's harnessed it over the last several years, under Thomas Kurian, to be fully in service of what customers want and need.04:44 — These breakthroughs by Google and Google Cloud, across the board (again, the details of this in the article coming up later today) show that there's incredible potential to keep doing this. And I think it's this power of innovation that says: Don't be afraid of big ideas. Go after them. Dig into it. Try new approaches to it. There are better ways forward. Visit Cloud Wars for more.

Will Nelson is the Copilot Lead at Microsoft, where he leads federal executive engagements for Microsoft Copilot, focusing on AI applications. With a background in product operations, internal tooling, and early-stage tech companies, he has launched new products, built scalable systems, and bridged gaps between emerging tools and real-world outcomes. Before Microsoft, Will was a Founding Product Ops Intern at Pie Insurance, where he grew the commercial auto vertical from zero to $2 million in premiums.  In this episode… Many organizations waste time in meetings, scatter knowledge across various tools, and engage in repetitive administrative tasks. Employees often feel bogged down by minutiae rather than focusing on high-value work that drives impact. How can integrating AI into daily office applications reduce inefficiency, free up human creativity, and improve team productivity? Microsoft Copilot embeds AI directly into familiar tools like Word and Teams. The technology includes meeting transcription, automated agendas, real-time translations, and post-meeting recaps that free teams from administrative burdens. AI integrator Will Nelson recommends using AI to clarify acronyms, generate podcasts from transcripts, and role-play for interviews or presentation prep. By leveraging AI as a facilitator rather than a replacement, businesses can focus on mission-critical work rather than minutiae.  In today's episode of The Digital Deep Dive, Will Nelson, Copilot Lead at Microsoft, returns to chat with Aaron Conant about how AI tools can enhance daily workflows. Will talks about streamlining project management, enhancing collaboration in Teams, and the importance of context in prompting.

In this episode, I'm joined by Microsoft Office maestro Shelley Fishel, founder of Tomorrow's VA. Shelley has spent decades training assistants to get brilliant results with Word, Excel, PowerPoint, Outlook and now, of course, Microsoft Copilot. We dig into what's genuinely useful right now, what's coming next, and how EAs can lead the conversation on AI without losing sight of the fundamentals.Shelley shares how she uses Copilot daily (from redrafting tricky emails to prioritising the inbox and summarising meetings), why core skills like slide masters and brand-safe templates still matter, and how to make the most of lesser-known gems across Microsoft 365. We also talk mindset—staying curious, learning out loud, and saying “yes” then figuring it out—plus the big question: Will AI replace EAs? (Short answer: no. Nuance, judgment, and calendar strategy still need a human.)What you'll learn:Practical ways EAs can use Copilot today in Outlook, Teams, Word and beyondWhy knowing the basics (formatting, slide masters, rules/quick steps) saves hours every weekHow to make a case for Copilot licences—and the security benefits of using it inside your tenantMindset shifts to keep pace with fast-moving tech (without chasing every shiny thing)Where Microsoft 365 is quietly evolving—and the features most assistants overlookTools, features & terms mentioned:Microsoft Copilot across Outlook, Word, Teams (meeting summaries), and forthcoming Excel capabilities (including =COPILOT)Outlook: Quick Steps, Rules, prioritising the inboxPowerPoint: Slide Master, custom layouts, brand-safe decksMicrosoft Loop (pages & live components), Copilot PagesMicrosoft Sway (lightweight, web-style internal newsletters)Microsoft Forms, Microsoft Lists, Microsoft BookingsSecurity/Tenant awareness (enterprise data protection vs. pasting data into public AI tools)Other AI tools touched on: ChatGPT, Claude, PerplexityPerfect for: Executive Assistants who want clear, real-world ways to work smarter with Microsoft 365 and lead on AI - without the hype.

Each week, Greg and Ben answer your questions on digital marketing for local businesses … local search engine optimization (SEO), Google Business Profile, social media, email marketing, websites, online advertising and more.Updates and QuestionsLSA removes guarantee badge.AI assistants prefer to cite fresh content.Study says only 1% of users click on AI citation links.Top web domains cited by LLMs.Microsoft CoPilot and ChatGPT offers Google Maps for local sources. Review recency impacting ranking.Can I have two GBP listings at the same address?What are some ways to incorporate AI into your workflow for efficiency?Should I use an AI agent to help improve visibility?Are the product carousels showing up differently on Android vs. Apple?How do I remove spam reviews on Facebook?What should I do when the review reporting form doesn't work?Does the “popular times” section in GBP influence rankings?Are there any problems related to not being able to receive new reviews?How do you get refunds for bad leads from LSA?Links mentioned in this session are available on our website at https://localmarketinginstitute.com

Cloudflare's latest moves to police who can access the internet and governments' push for age verification set off alarms for the future of the open web, as panelists debate the hidden costs of centralization and regulation. Microsoft fires four workers for on-site protests over company's ties to Israel Taco Bell rethinks AI drive-through after man orders 18,000 water Nvidia says two mystery customers accounted for 39% of Q2 revenue FBI cyber cop: Salt Typhoon pwned 'nearly every American Mastodon says it doesn't 'have the means' to comply with age verification law UK's Online Safety Act censors the internet — a preview of US proposal Meta updates chatbot rules to avoid inappropriate topics with teen user Meta reportedly allowed unauthorized celebrity AI chatbots on its service UK's demand for Apple backdoor may have been broader than previously though Bluesky now platform of choice for science community SpaceX's giant Starship Mars rocket nails critical 10th test flight in stunning comeback FCC rejects calls for cable-like fees on broadband providers The web does not need gatekeepers Intel warns a US equity stake could trigger "adverse reactions" US firms are racing through a $1 trillion buyback spree in record time Microsoft reveals two in-house AI models Authors celebrate "historic" settlement coming soon in Anthropic class action A rule exempting small packages from tariffs is ending today Framework is working on a giant haptic touchpad, Trackpoint nub, and eGPU for its laptops Germany fines economist Thomas Vierhaus €16,100 for sarcastic X posts Google wants to make sideloading Android apps safer by verifying developers' identities South Korea bans smartphones in all middle and elementary school classrooms Host: Leo Laporte Guests: Shoshana Weissmann, Cory Doctorow, and Louis Maresca Download or subscribe to This Week in Tech at https://twit.tv/shows/this-week-in-tech Join Club TWiT for Ad-Free Podcasts! Support what you love and get ad-free shows, a members-only Discord, and behind-the-scenes access. Join today: https://twit.tv/clubtwit Sponsors: shopify.com/twit ZipRecruiter.com/twit NetSuite.com/TWIT zscaler.com/security smarty.com/twit

Cloudflare's latest moves to police who can access the internet and governments' push for age verification set off alarms for the future of the open web, as panelists debate the hidden costs of centralization and regulation. Microsoft fires four workers for on-site protests over company's ties to Israe Taco Bell rethinks AI drive-through after man orders 18,000 water Nvidia says two mystery customers accounted for 39% of Q2 revenu FBI cyber cop: Salt Typhoon pwned 'nearly every American Mastodon says it doesn't 'have the means' to comply with age verification law UK's Online Safety Act censors the internet — a preview of US proposal Meta updates chatbot rules to avoid inappropriate topics with teen user Meta reportedly allowed unauthorized celebrity AI chatbots on its service UK's demand for Apple backdoor may have been broader than previously though Bluesky now platform of choice for science communit SpaceX's giant Starship Mars rocket nails critical 10th test flight in stunning comeback FCC rejects calls for cable-like fees on broadband providers The web does not need gatekeepers Intel warns a US equity stake could trigger "adverse reactions" US firms are racing through a $1 trillion buyback spree in record time Microsoft reveals two in-house AI models Authors celebrate "historic" settlement coming soon in Anthropic class action A rule exempting small packages from tariffs is ending today Framework is working on a giant haptic touchpad, Trackpoint nub, and eGPU for its laptops Germany fines economist Thomas Vierhaus €16,100 for sarcastic X posts1 Google wants to make sideloading Android apps safer by verifying developers' identities South Korea bans smartphones in all middle and elementary school classrooms Host: Leo Laporte Guests: Shoshana Weissmann, Cory Doctorow, and Louis Maresca Download or subscribe to This Week in Tech at https://twit.tv/shows/this-week-in-tech Join Club TWiT for Ad-Free Podcasts! Support what you love and get ad-free shows, a members-only Discord, and behind-the-scenes access. Join today: https://twit.tv/clubtwit Sponsors: shopify.com/twit ZipRecruiter.com/twit NetSuite.com/TWIT zscaler.com/security smarty.com/twit

Cloudflare's latest moves to police who can access the internet and governments' push for age verification set off alarms for the future of the open web, as panelists debate the hidden costs of centralization and regulation. Microsoft fires four workers for on-site protests over company's ties to Israe Taco Bell rethinks AI drive-through after man orders 18,000 water Nvidia says two mystery customers accounted for 39% of Q2 revenu FBI cyber cop: Salt Typhoon pwned 'nearly every American Mastodon says it doesn't 'have the means' to comply with age verification law UK's Online Safety Act censors the internet — a preview of US proposal Meta updates chatbot rules to avoid inappropriate topics with teen user Meta reportedly allowed unauthorized celebrity AI chatbots on its service UK's demand for Apple backdoor may have been broader than previously though Bluesky now platform of choice for science communit SpaceX's giant Starship Mars rocket nails critical 10th test flight in stunning comeback FCC rejects calls for cable-like fees on broadband providers The web does not need gatekeepers Intel warns a US equity stake could trigger "adverse reactions" US firms are racing through a $1 trillion buyback spree in record time Microsoft reveals two in-house AI models Authors celebrate "historic" settlement coming soon in Anthropic class action A rule exempting small packages from tariffs is ending today Framework is working on a giant haptic touchpad, Trackpoint nub, and eGPU for its laptops Germany fines economist Thomas Vierhaus €16,100 for sarcastic X posts1 Google wants to make sideloading Android apps safer by verifying developers' identities South Korea bans smartphones in all middle and elementary school classrooms Host: Leo Laporte Guests: Shoshana Weissmann, Cory Doctorow, and Louis Maresca Download or subscribe to This Week in Tech at https://twit.tv/shows/this-week-in-tech Join Club TWiT for Ad-Free Podcasts! Support what you love and get ad-free shows, a members-only Discord, and behind-the-scenes access. Join today: https://twit.tv/clubtwit Sponsors: shopify.com/twit ZipRecruiter.com/twit NetSuite.com/TWIT zscaler.com/security smarty.com/twit

Interview with Dave Lewis on Security's Role in M&A Due Diligence In this episode, Dave Lewis from 1Password discusses the critical importance of security in mergers and acquisitions, from due diligence through integration. He explores common pitfalls, essential security assessments, and practical strategies for security leaders to protect organizational value throughout the M&A process. Topic: The Challenge of Breach Transparency Every industry concerned with safety has a process for publishing the details of accidents, incidents, and failures. Cybersecurity has yet to reach this milestone, and hiding the details of failures is holding us back. This talk will argue for the need for breach details to go public, and share strategies for finding and using some little-known sources of detailed breach data. Weekly Enterprise News Finally, in the enterprise security news, A funding, a few acquisitions, and an IPO for the first time in forever! Attackers are really actually starting to use AI now Some researcher spent all of August poking holes in all the AI tools Someone got Microsoft Copilot to be an accomplice in a coverup Microsoft is making a big change in Azure that will probably break some stuff No, Flipper Zero can't help you steal your car (just the stuff in it) Domain names are free to register now, maybe? Disgruntled former employee goes to jail AI tricked into doing more bad things All that and more, on this episode of Enterprise Security Weekly. This segment is sponsored by 1Password. Visit https://securityweekly.com/1password to learn more about them! Visit https://www.securityweekly.com/esw for all the latest episodes! Show Notes: https://securityweekly.com/esw-422

Cloudflare's latest moves to police who can access the internet and governments' push for age verification set off alarms for the future of the open web, as panelists debate the hidden costs of centralization and regulation. Microsoft fires four workers for on-site protests over company's ties to Israe Taco Bell rethinks AI drive-through after man orders 18,000 water Nvidia says two mystery customers accounted for 39% of Q2 revenu FBI cyber cop: Salt Typhoon pwned 'nearly every American Mastodon says it doesn't 'have the means' to comply with age verification law UK's Online Safety Act censors the internet — a preview of US proposal Meta updates chatbot rules to avoid inappropriate topics with teen user Meta reportedly allowed unauthorized celebrity AI chatbots on its service UK's demand for Apple backdoor may have been broader than previously though Bluesky now platform of choice for science communit SpaceX's giant Starship Mars rocket nails critical 10th test flight in stunning comeback FCC rejects calls for cable-like fees on broadband providers The web does not need gatekeepers Intel warns a US equity stake could trigger "adverse reactions" US firms are racing through a $1 trillion buyback spree in record time Microsoft reveals two in-house AI models Authors celebrate "historic" settlement coming soon in Anthropic class action A rule exempting small packages from tariffs is ending today Framework is working on a giant haptic touchpad, Trackpoint nub, and eGPU for its laptops Germany fines economist Thomas Vierhaus €16,100 for sarcastic X posts1 Google wants to make sideloading Android apps safer by verifying developers' identities South Korea bans smartphones in all middle and elementary school classrooms Host: Leo Laporte Guests: Shoshana Weissmann, Cory Doctorow, and Louis Maresca Download or subscribe to This Week in Tech at https://twit.tv/shows/this-week-in-tech Join Club TWiT for Ad-Free Podcasts! Support what you love and get ad-free shows, a members-only Discord, and behind-the-scenes access. Join today: https://twit.tv/clubtwit Sponsors: shopify.com/twit ZipRecruiter.com/twit NetSuite.com/TWIT zscaler.com/security smarty.com/twit

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Interview with Dave Lewis on Security's Role in M&A Due Diligence In this episode, Dave Lewis from 1Password discusses the critical importance of security in mergers and acquisitions, from due diligence through integration. He explores common pitfalls, essential security assessments, and practical strategies for security leaders to protect organizational value throughout the M&A process. Topic: The Challenge of Breach Transparency Every industry concerned with safety has a process for publishing the details of accidents, incidents, and failures. Cybersecurity has yet to reach this milestone, and hiding the details of failures is holding us back. This talk will argue for the need for breach details to go public, and share strategies for finding and using some little-known sources of detailed breach data. Weekly Enterprise News Finally, in the enterprise security news, A funding, a few acquisitions, and an IPO for the first time in forever! Attackers are really actually starting to use AI now Some researcher spent all of August poking holes in all the AI tools Someone got Microsoft Copilot to be an accomplice in a coverup Microsoft is making a big change in Azure that will probably break some stuff No, Flipper Zero can't help you steal your car (just the stuff in it) Domain names are free to register now, maybe? Disgruntled former employee goes to jail AI tricked into doing more bad things All that and more, on this episode of Enterprise Security Weekly. This segment is sponsored by 1Password. Visit https://securityweekly.com/1password to learn more about them! Visit https://www.securityweekly.com/esw for all the latest episodes! Show Notes: https://securityweekly.com/esw-422

Cloudflare's latest moves to police who can access the internet and governments' push for age verification set off alarms for the future of the open web, as panelists debate the hidden costs of centralization and regulation. Microsoft fires four workers for on-site protests over company's ties to Israe Taco Bell rethinks AI drive-through after man orders 18,000 water Nvidia says two mystery customers accounted for 39% of Q2 revenu FBI cyber cop: Salt Typhoon pwned 'nearly every American Mastodon says it doesn't 'have the means' to comply with age verification law UK's Online Safety Act censors the internet — a preview of US proposal Meta updates chatbot rules to avoid inappropriate topics with teen user Meta reportedly allowed unauthorized celebrity AI chatbots on its service UK's demand for Apple backdoor may have been broader than previously though Bluesky now platform of choice for science communit SpaceX's giant Starship Mars rocket nails critical 10th test flight in stunning comeback FCC rejects calls for cable-like fees on broadband providers The web does not need gatekeepers Intel warns a US equity stake could trigger "adverse reactions" US firms are racing through a $1 trillion buyback spree in record time Microsoft reveals two in-house AI models Authors celebrate "historic" settlement coming soon in Anthropic class action A rule exempting small packages from tariffs is ending today Framework is working on a giant haptic touchpad, Trackpoint nub, and eGPU for its laptops Germany fines economist Thomas Vierhaus €16,100 for sarcastic X posts1 Google wants to make sideloading Android apps safer by verifying developers' identities South Korea bans smartphones in all middle and elementary school classrooms Host: Leo Laporte Guests: Shoshana Weissmann, Cory Doctorow, and Louis Maresca Download or subscribe to This Week in Tech at https://twit.tv/shows/this-week-in-tech Join Club TWiT for Ad-Free Podcasts! Support what you love and get ad-free shows, a members-only Discord, and behind-the-scenes access. Join today: https://twit.tv/clubtwit Sponsors: shopify.com/twit ZipRecruiter.com/twit NetSuite.com/TWIT zscaler.com/security smarty.com/twit

Interview with Dave Lewis on Security's Role in M&A Due Diligence In this episode, Dave Lewis from 1Password discusses the critical importance of security in mergers and acquisitions, from due diligence through integration. He explores common pitfalls, essential security assessments, and practical strategies for security leaders to protect organizational value throughout the M&A process. Topic: The Challenge of Breach Transparency Every industry concerned with safety has a process for publishing the details of accidents, incidents, and failures. Cybersecurity has yet to reach this milestone, and hiding the details of failures is holding us back. This talk will argue for the need for breach details to go public, and share strategies for finding and using some little-known sources of detailed breach data. Weekly Enterprise News Finally, in the enterprise security news, A funding, a few acquisitions, and an IPO for the first time in forever! Attackers are really actually starting to use AI now Some researcher spent all of August poking holes in all the AI tools Someone got Microsoft Copilot to be an accomplice in a coverup Microsoft is making a big change in Azure that will probably break some stuff No, Flipper Zero can't help you steal your car (just the stuff in it) Domain names are free to register now, maybe? Disgruntled former employee goes to jail AI tricked into doing more bad things All that and more, on this episode of Enterprise Security Weekly. This segment is sponsored by 1Password. Visit https://securityweekly.com/1password to learn more about them! Show Notes: https://securityweekly.com/esw-422

Cloudflare's latest moves to police who can access the internet and governments' push for age verification set off alarms for the future of the open web, as panelists debate the hidden costs of centralization and regulation. Microsoft fires four workers for on-site protests over company's ties to Israe Taco Bell rethinks AI drive-through after man orders 18,000 water Nvidia says two mystery customers accounted for 39% of Q2 revenu FBI cyber cop: Salt Typhoon pwned 'nearly every American Mastodon says it doesn't 'have the means' to comply with age verification law UK's Online Safety Act censors the internet — a preview of US proposal Meta updates chatbot rules to avoid inappropriate topics with teen user Meta reportedly allowed unauthorized celebrity AI chatbots on its service UK's demand for Apple backdoor may have been broader than previously though Bluesky now platform of choice for science communit SpaceX's giant Starship Mars rocket nails critical 10th test flight in stunning comeback FCC rejects calls for cable-like fees on broadband providers The web does not need gatekeepers Intel warns a US equity stake could trigger "adverse reactions" US firms are racing through a $1 trillion buyback spree in record time Microsoft reveals two in-house AI models Authors celebrate "historic" settlement coming soon in Anthropic class action A rule exempting small packages from tariffs is ending today Framework is working on a giant haptic touchpad, Trackpoint nub, and eGPU for its laptops Germany fines economist Thomas Vierhaus €16,100 for sarcastic X posts1 Google wants to make sideloading Android apps safer by verifying developers' identities South Korea bans smartphones in all middle and elementary school classrooms Host: Leo Laporte Guests: Shoshana Weissmann, Cory Doctorow, and Louis Maresca Download or subscribe to This Week in Tech at https://twit.tv/shows/this-week-in-tech Join Club TWiT for Ad-Free Podcasts! Support what you love and get ad-free shows, a members-only Discord, and behind-the-scenes access. Join today: https://twit.tv/clubtwit Sponsors: shopify.com/twit ZipRecruiter.com/twit NetSuite.com/TWIT zscaler.com/security smarty.com/twit

The above video was created from a Microsoft PowerPoint presentation created with the help of Microsoft Copilot. It essentially expanded on the presentation I created in the last video (based on an article by Jamie K. Wilson, The Death of Enchantment).I was actually, for the most part, disappointed with this creation—too abstract, almost devoid of life. But I thought you should be able to compare my original video at https://bookmarketing.substack.com/p/what-hollywood-sadly-has-forgotten with the above video created by PowerPoint and Copilot but vocalized by me.I suspect I won't be using Copilot anymore to create videos. Not good enough by my estimate.Book Marketing Success is a reader-supported publication. To receive new posts and support my work, consider becoming a paid subscriber.Website: https://www.bookmarketingbestsellers.comBookstore: https://www.bookmarket.com/bookstore This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit bookmarketing.substack.com/subscribe

You ever do something 600 times in a row? That's what we're doing today. To celebrate our 600th episode, we're bringing you: 6 AI Myths You Should Stop BelievingX10 AI Systems You Must Learn and X10 AI Trends You Can't Afford to IgnoreNewsletter: Sign up for our free daily newsletterMore on this Episode: Episode PageJoin the discussion: Thoughts on this? Join the convo and connect with other AI leaders on LinkedIn.Upcoming Episodes: Check out the upcoming Everyday AI Livestream lineupWebsite: YourEverydayAI.comEmail The Show: info@youreverydayai.comConnect with Jordan on LinkedInTopics Covered in This Episode:Six Common AI Myths DebunkedAI as Competitive Advantage MythProductivity Gains from AI ToolsAI Copilot vs Autonomous AI AgentsEmpathy and Creativity in AI ModelsAI Job Creation vs Job LossesHuman in the Loop LimitationsTen Must-Learn AI Systems OverviewChatGPT Usage for Business LeadersGoogle AI Studio and Gemini ApplicationsImportance of Agentic Browsers and CopilotOpen Source AI Model AdoptionAI Video Platform Skill DevelopmentAI Coding Tools for Non-DevelopersEvaluating and Benchmarking AI ModelsTen Key AI Trends for 2025Digital Evidence and AI-Generated ContentThird-Party AI Chat Platform DeclineImpact of AI on Social Media AdsChanging Landscape of Web BrowsingSurge in Open Source AI SolutionsWorld Models as Next AI FrontierRise of AI-Native Consulting FirmsExplainable AI and Agentic TraceabilityAI's Influence on US 2026 ElectionsGenerative AI Impact on Remote WorkTimestamps:00:00 "Mastering AI: Myths, Systems, Trends"04:48 Exclusive AI Insights Offer07:39 AI Tools Misunderstood by Executives12:01 AI: More Empathetic and Creative13:19 "AI's Impact on Full-Time Work"17:51 Partner with Us for AI Training19:28 Essential AI Skills for 2020s22:32 "Google Gemini: Free Powerful AI Model"26:06 Copilot Access and Permissions Training29:20 Evaluating Constantly Evolving AI Models33:24 "Learn AI Coding Tools Now"37:19 "Enterprise AI Survival Prospects"40:48 Open Source's Rise Over Websites44:59 "AI Market: Speed and Accountability"48:20 AI Disrupts Work-from-Home ModelsKeywords:AI myths, generative AI, AI systems, AI trends, AI fact vs fiction, AI competitive advantage, AI productivity, AI tool deployment, Copilot, Microsoft Copilot, ChatGPT, OpenAI, Google Gemini, agentic AI, agentic browsers, AI automation, workplace AI adoption, AI training, AI business strategy, AI model benchmarking, model evaluation, modular AI solutions, Hugging Face, LLM Arena, Google AI Studio, prompt engineering, context engineerSend Everyday AI and Jordan a text message. (We can't reply back unless you leave contact info) Ready for ROI on GenAI? Go to youreverydayai.com/partner

It's coming to Samsung TVs and y'all are MAD. Plus Andy Beach explains why Meta bought a startup because it's emotional. Starring Tom Merritt, Huyen Tue Dao, and Andy Beach.Show notes found here. Hosted on Acast. See acast.com/privacy for more information.

Will Nelson is the Copilot Lead at Microsoft, where he leads federal executive engagements for Microsoft Copilot, focusing on AI applications. With a background in product operations, internal tooling, and early-stage tech companies, he has launched new products, built scalable systems, and bridged gaps between emerging tools and real-world outcomes. Before Microsoft, Will was a Founding Product Ops Intern at Pie Insurance, where he grew the commercial auto vertical from zero to $2 million in premiums. In this episode… Many organizations are racing to adopt AI but struggle to apply it securely, effectively, and at scale. Leaders worry about whether they need multiple tools, how to trust AI outputs, and how to prepare their teams for this shift. With so many platforms available, how can businesses identify where AI delivers the most value without adding unnecessary complexity? According to AI expert Will Nelson, Microsoft Copilot functions as an AI coordinator that integrates tools, data, and context to enhance outputs. This tool allows companies to conduct deep research and secure their data through tenant-based governance. Will maintains that organizations don't need world-changing use cases to benefit from AI; even simple applications like meeting preparation and document summarization can significantly increase productivity. This can be accomplished through effective, specific prompting.  In this episode of The Digital Deep Dive, Aaron Conant chats with Will Nelson, Copilot Lead at Microsoft, about how Microsoft Copilot enables organizations to adopt AI effectively. Will talks about the future convergence of large language models, how government agencies are adopting AI, and how to use synthetic data to train AI models.

Most of the time, AI companies are locked in a race to the top, treating each other as rivals and competitors. Today, OpenAI and Anthropic revealed that they agreed to evaluate the alignment of each other's publicly available systems and shared the results of their analyses. The full reports get pretty technical, but are worth a read for anyone who's following the nuts and bolts of AI development. In other news, WhatsApp just introduced an AI-powered writing assistant, in case you need help with a text or whatever. The AI provides suggestions in various styles, like professional, funny or supportive. Once generated, the user can continue editing the message if required. And, Copilot, Microsoft's AI assistant that's integrated into Windows and Microsoft 365, is making the jump to your living room. Learn more about your ad choices. Visit podcastchoices.com/adchoices

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In this episode of Future Finance, hosts Glenn Hopper and Paul Barnhurst welcome Dennis Jiang, co-founder and CEO of Rosie. Dennis shares how Rosie helps professionals navigate complex spreadsheets, debug formulas, and optimize financial models. The conversation explores how AI is transforming spreadsheet use, streamlining tedious tasks, and empowering users to focus on strategic insights. Dennis also explains the unique challenges of integrating AI into financial workflows and how Rosie is changing the landscape of Excel usage for power users.Dennis Jiang is the co-founder and CEO of Rosie, an AI-powered assistant that helps professionals understand, build, and analyze spreadsheets with ease. Dennis started his career as a consultant at Bain & Company, where he became an Excel whiz, so much so that he later worked as a freelance Excel consultant for high-profile clients like Apple. Having seen firsthand how much his clients and colleagues rely on spreadsheets yet struggle with them, Dennis founded Rosie to leverage agentic AI to finally solve that problem and help professionals focus on insights rather than wrestling with formulas.In this episode, you will discover:How Rosie's AI assistant redefines how professionals use Excel.The role of AI in auditing and debugging complex financial models.How Rosie saves time for finance teams by automating tedious tasks.The difference between Rosie and tools like Microsoft Copilot for advanced users.Why Dennis believes that spreadsheets will remain central to finance, even as AI technology evolvesDennis shared his journey from consulting to founding Rosie, offering an inspiring look at how AI is transforming Excel modeling and financial workflows. His insights into automating tedious tasks, debugging complex models, and enhancing financial analysis provide invaluable guidance for professionals looking to leverage AI to improve productivity and decision-making.Follow Dennis:LinkedIn - https://www.linkedin.com/in/dennis-jiang-0387923/Website - https://www.askrosie.ai/?utm_source=podcast&utm_campaign=futurefinance1Special Offer for Our Listeners: Enjoy 1 free month of Rosie Premium (a $20 value) using the code FUTUREFINANCE at checkout.Join hosts Glenn and Paul as they unravel the complexities of AI in finance:Follow Glenn:LinkedIn - https://www.linkedin.com/in/gbhopperiiiFollow Paul:LinkedIn - https://www.linkedin.com/in/thefpandaguyFollow QFlow.AI:Website - https://bit.ly/4i1EkjgFuture Finance is sponsored by QFlow.ai, the strategic finance platform solving the toughest part of planning and analysis: B2B revenue. Align sales, marketing, and finance, speed up decision-making, and lock in accountability with QFlow.ai. Stay tuned for a deeper understanding of how AI is shaping the future of finance and what it means for businesses and individuals alike.In Today's Episode:[03:04] - Why Rosie Was Created[05:22] - Microsoft's AI Integration Struggles[06:45]...

Send us a textAI-Driven Business Transformation with Hitachi SolutionsThe Evolving Role of Data Science in AI: Hosted by Laurel Greszler, she visits with Hitachi Solutions Data Science & AI Resident Experts Fred Heller and Mike Kirkpatrick to discuss how data science is foundational to unlocking business value from vast, underutilized data assets. They emphasize that data scientists transform raw data into actionable insights, enabling organizations to automate and optimize decision-making processes. AI as a Strategic Business Enabler: The team highlights that AI, particularly generative AI (GenAI), is not a magic solution but a powerful tool that, when applied thoughtfully, accelerates business outcomes. They stress the importance of setting realistic expectations and integrating AI into existing analytical best practices. Three Core AI Solution Categories:Custom AI Chatbots: Tailored chatbots using Retrieval Augmented Generation (RAG) architectures allow dynamic interrogation of large text datasets, providing users with precise, context-aware answers. This approach leverages Azure cloud services for security and scalability, aligning with Microsoft investments. Document Processing Automation: AI-driven document processing dramatically reduces manual effort, cycle times, and costs by automating the extraction and summarization of information from large volumes of documents. This is especially impactful in industries burdened by compliance and documentation requirements. AI-Powered Document Generation: Generative AI can rapidly produce high-quality first drafts of complex documents (e.g., proposals, reports), giving teams a significant head start and freeing up time for higher-value work. This solution is particularly valuable for organizations that produce lengthy, formulaic documents. Custom vs. Out-of-the-Box Solutions: The conversation distinguishes between out-of-the-box tools like Microsoft Copilot and custom AI builds. While standard solutions offer quick wins, custom builds are essential for complex, industry-specific needs, offering better long-term value and integration with existing business processes. Industry-Agnostic Impact: The team shares that these AI solutions are applicable across industries—from manufacturing to pharmaceuticals—wherever there is a need to process or generate large volumes of information. The common thread is the desire to reduce manual reading and writing, improve efficiency, and empower employees to focus on higher-value tasks. Customer-Centric Approach: Hitachi Solutions' methodology starts with understanding the customer's true business challenge, ensuring that AI solutions are tailored to deliver measurable impact. Advisory workshops and collaborative design sessions are used to align technology with business goals. Microsoft Azure Expertise: As a Microsoft-dedicated partner, Hitachi Solutions leverages Azure's robust AI and data services to deliver secure, scalable, and future-ready solutions, ensuring customers maximize their existing technology investments. Key Takeaway: AI and data science, when strategically applied, can transform business operations, reduce costs, and enhance employee satisfaction. Hitachi Solutions offers deep expertise in custom AI development, ensuring solutions are both innovative and aligned with each customer's unique needs. global.hitachi-solutions.com

Let us know what you thought about the show!In this episode of You Winning Life, Jason sits down with licensed therapist, author, and creator of Bempathy®, Jill Robin Payne. With over 40 years in the mental health field, Jill has dedicated her career to helping people build healthier, more connected relationships by blending playfulness with empathy.Jill introduces us to her groundbreaking communication approach, Bempathy®: Simplifying Communication by Looking at the Third Side of the Coin. Through banter, perspective-taking, and compassion, Bempathy® offers a simple yet profound way to transform misunderstandings into meaningful connections.From her early days interning at the National Institutes of Health to authoring books, teaching at the college level, and now leading a thriving counseling practice, Jill has remained committed to spreading goodness and making mental health advice as accessible and essential as physical health.

Interview with Harish Peri from Okta Oktane Preview: building frameworks to secure our Agentic AI future Like it or not, Agentic AI and protocols like MCP and A2A are getting pushed as the glue to take business process automation to the next level. Giving agents the power and access they need to accomplish these lofty goals is going to be challenging, from a security perspective. How do put AI agents in the position to perform broad tasks autonomously without granting them all the privileges? How do we avoid making AI agents a gold mine for attackers - the first place they stop once they hack into our companies? These are some examples of the questions Okta aims to answer at this year's Oktane event, and we aim to kick off the conversations a little early - with this interview! Segment Resources: Check out securityweekly.com/oktane for all our live coverage during the event this year! More information about the event and how you can attend can be found here: https://www.okta.com/oktane/ AI at Work 2025: Securing the AI-powered workforce Topic - Indirect Prompt Injection Getting Out of Hand Reports of indirect prompt injection issues have been around for a while. Of particular note was Michael Bargury's Living off Microsoft Copilot presentation from Black Hat USA 2024. Simply sending an email to a Copilot user could make bad stuff happen. Now, at Black Hat 2025, we've got more: the ability to plunder any data resource connected to ChatGPT (they call these integrations "Connectors") from Tamir Ishay Sharbat at Zenity Labs. The research is titled AgentFlayer: ChatGPT Connectors 0click Attack. Looks like Google Jules is also vulnerable to what the Embrace the Red blog is calling invisible prompts. Sourcegraph's Amp Code is also vulnerable to the same attack, which encodes instructions to make them invisible. What's really going to ruffle feathers is the fact that all these companies know this stuff is possible, but don't seem to be able to figure out how to prevent it. Ideally, we'd want to be able to distinguish between intended instruction and instructions injected via attachments or some other means outside of the prompt box. I guess that's easier said than done? News Finally, in the enterprise security news, Drones are coming for you… to help? One of the most powerful botnets ever goes down Phishing training is still pointless Microsoft sets an alarm on its phone for 8 years from now to do post-quantum stuff vulns galore in commercial ZTNA apps GenAI projects are struggling to make it to production Adblockers could be made illegal - in Germany Windows is getting native Agentic support Automating bug discovery AND remediation? Public service announcement: time is running out for Windows 10 All that and more, on this episode of Enterprise Security Weekly. Visit https://www.securityweekly.com/esw for all the latest episodes! Show Notes: https://securityweekly.com/esw-421

Interview with Harish Peri from Okta Oktane Preview: building frameworks to secure our Agentic AI future Like it or not, Agentic AI and protocols like MCP and A2A are getting pushed as the glue to take business process automation to the next level. Giving agents the power and access they need to accomplish these lofty goals is going to be challenging, from a security perspective. How do put AI agents in the position to perform broad tasks autonomously without granting them all the privileges? How do we avoid making AI agents a gold mine for attackers - the first place they stop once they hack into our companies? These are some examples of the questions Okta aims to answer at this year's Oktane event, and we aim to kick off the conversations a little early - with this interview! Segment Resources: Check out securityweekly.com/oktane for all our live coverage during the event this year! More information about the event and how you can attend can be found here: https://www.okta.com/oktane/ AI at Work 2025: Securing the AI-powered workforce Topic - Indirect Prompt Injection Getting Out of Hand Reports of indirect prompt injection issues have been around for a while. Of particular note was Michael Bargury's Living off Microsoft Copilot presentation from Black Hat USA 2024. Simply sending an email to a Copilot user could make bad stuff happen. Now, at Black Hat 2025, we've got more: the ability to plunder any data resource connected to ChatGPT (they call these integrations "Connectors") from Tamir Ishay Sharbat at Zenity Labs. The research is titled AgentFlayer: ChatGPT Connectors 0click Attack. Looks like Google Jules is also vulnerable to what the Embrace the Red blog is calling invisible prompts. Sourcegraph's Amp Code is also vulnerable to the same attack, which encodes instructions to make them invisible. What's really going to ruffle feathers is the fact that all these companies know this stuff is possible, but don't seem to be able to figure out how to prevent it. Ideally, we'd want to be able to distinguish between intended instruction and instructions injected via attachments or some other means outside of the prompt box. I guess that's easier said than done? News Finally, in the enterprise security news, Drones are coming for you… to help? One of the most powerful botnets ever goes down Phishing training is still pointless Microsoft sets an alarm on its phone for 8 years from now to do post-quantum stuff vulns galore in commercial ZTNA apps GenAI projects are struggling to make it to production Adblockers could be made illegal - in Germany Windows is getting native Agentic support Automating bug discovery AND remediation? Public service announcement: time is running out for Windows 10 All that and more, on this episode of Enterprise Security Weekly. Visit https://www.securityweekly.com/esw for all the latest episodes! Show Notes: https://securityweekly.com/esw-421

Interview with Harish Peri from Okta Oktane Preview: building frameworks to secure our Agentic AI future Like it or not, Agentic AI and protocols like MCP and A2A are getting pushed as the glue to take business process automation to the next level. Giving agents the power and access they need to accomplish these lofty goals is going to be challenging, from a security perspective. How do put AI agents in the position to perform broad tasks autonomously without granting them all the privileges? How do we avoid making AI agents a gold mine for attackers - the first place they stop once they hack into our companies? These are some examples of the questions Okta aims to answer at this year's Oktane event, and we aim to kick off the conversations a little early - with this interview! Segment Resources: Check out securityweekly.com/oktane for all our live coverage during the event this year! More information about the event and how you can attend can be found here: https://www.okta.com/oktane/ AI at Work 2025: Securing the AI-powered workforce Topic - Indirect Prompt Injection Getting Out of Hand Reports of indirect prompt injection issues have been around for a while. Of particular note was Michael Bargury's Living off Microsoft Copilot presentation from Black Hat USA 2024. Simply sending an email to a Copilot user could make bad stuff happen. Now, at Black Hat 2025, we've got more: the ability to plunder any data resource connected to ChatGPT (they call these integrations "Connectors") from Tamir Ishay Sharbat at Zenity Labs. The research is titled AgentFlayer: ChatGPT Connectors 0click Attack. Looks like Google Jules is also vulnerable to what the Embrace the Red blog is calling invisible prompts. Sourcegraph's Amp Code is also vulnerable to the same attack, which encodes instructions to make them invisible. What's really going to ruffle feathers is the fact that all these companies know this stuff is possible, but don't seem to be able to figure out how to prevent it. Ideally, we'd want to be able to distinguish between intended instruction and instructions injected via attachments or some other means outside of the prompt box. I guess that's easier said than done? News Finally, in the enterprise security news, Drones are coming for you… to help? One of the most powerful botnets ever goes down Phishing training is still pointless Microsoft sets an alarm on its phone for 8 years from now to do post-quantum stuff vulns galore in commercial ZTNA apps GenAI projects are struggling to make it to production Adblockers could be made illegal - in Germany Windows is getting native Agentic support Automating bug discovery AND remediation? Public service announcement: time is running out for Windows 10 All that and more, on this episode of Enterprise Security Weekly. Show Notes: https://securityweekly.com/esw-421

Airtel Router Scans and Mislabeled Usernames A quick summary of some odd usernames that show up in our honeypot logs https://isc.sans.edu/diary/Airtel%20Router%20Scans%2C%20and%20Mislabeled%20usernames/32216 Apple Patches 0-Day CVE-2025-43300 Apple released an update for iOS, iPadOS and MacOS today patching a single, already exploited, vulnerability in ImageIO. https://support.apple.com/en-us/124925 Microsoft Copilot Audit Logs A user retrieving data via copilot obscures the fact that the user may have had access to data in a specific file https://pistachioapp.com/blog/copilot-broke-your-audit-log Password Managers Susceptible to Clickjacking Many password managers are susceptible to clickjacking, and only few have fixed the problem so far https://marektoth.com/blog/dom-based-extension-clickjacking/

Microsoft releases emergency out-of-band (OOB) Windows updates. Trump targets NSA's leading AI and cyber expert in clearance revocations. A breach may have compromised the privacy of Ohio medical marijuana patients. Cybercriminals exploit an AI website builder to rapidly create phishing sites. Warlock ransomware operators target Microsoft's SharePoint ToolShell vulnerability. Google and Mozilla patch Chrome and Firefox. European officials report two cyber incidents targeting water infrastructure. A federal appeals court has upheld fines against T-Mobile and Sprint for illegally selling customer location data. Authorities dismantle DDoS powerhouse Rapper Bot. On our Industry Voices segment, we are joined by Matt Radolec, VP - Incident Response, Cloud Operations, and Sales Engineering at Varonis, speaking about ShinyHunters and the problems with securing Salesforce. Microsoft Copilot gets creative with compliance.  Remember to leave us a 5-star rating and review in your favorite podcast app. Miss an episode? Sign-up for our daily intelligence roundup, Daily Briefing, and you'll never miss a beat. And be sure to follow CyberWire Daily on LinkedIn. CyberWire Guest On our Industry Voices segment, we are joined by Matt Radolec, VP - Incident Response, Cloud Operations, and Sales Engineering at Varonis, who is speaking about ShinyHunters and the problems with securing Salesforce. You can hear more from Matt here. Selected Reading Microsoft releases emergency updates to fix Windows recovery (Bleeping Computer) Trump Revokes Security Clearances of 37 Former and Current Officials (The New York Times) Highly Sensitive Medical Cannabis Patient Data Exposed by Unsecured Database (WIRED) AI Website Builder Lovable Abused for Phishing and Malware Scams (Hackread) Warlock Ransomware Hitting Victims Globally Through SharePoint ToolShell Exploit (InfoSecurity Magazine) High-Severity Vulnerabilities Patched in Chrome, Firefox (SecurityWeek) Russia-linked European attacks renew concerns over water cybersecurity (CSO Online) T-Mobile claimed selling location data without consent is legal, judges disagree (Ars Technica) Officials gain control of Rapper Bot DDoS botnet, charge lead developer and administrator (CyberScoop) Copilot Broke Your Audit Log, but Microsoft Won't Tell You (Pistachio Blog) Audience Survey Complete our annual audience survey before August 31. Want to hear your company in the show? You too can reach the most influential leaders and operators in the industry. Here's our media kit. Contact us at cyberwire@n2k.com to request more info. The CyberWire is a production of N2K Networks, your source for strategic workforce intelligence. © N2K Networks, Inc. Learn more about your ad choices. Visit megaphone.fm/adchoices

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Send us a textIn this episode of Navigating the Customer Experience, we are joined John McCahan who is a Customer Experience and Service Executive Leader who has transformed CX across industries including automotive, banking, logistics, manufacturing, retail, and most recently at FTD, where he led its post-bankruptcy customer experience transformation. Currently a Board Member of FullCircle and Advisory Board Member for Execs in the Know, John's career spans leadership roles at Avon, Milacron, Fifth Third Bank, Target, and Equifax, as well as eight years of service as a U.S. Army Captain. He was recently named one of the “100 Leaders Transforming Customer Experience.”In this conversation, John shares how his journey into CX began unexpectedly after his military career, when he was asked to lead an underperforming contact center. He discovered his passion for helping people help others and driving organizations to improve execution in service delivery. He emphasizes that customer issues often stem not from frontline staff but from organizational execution failures.Top Competencies for Exceptional Service Delivery John identifies three critical behaviors that cut across all industries:Meet customers where they want to be met—via phone, chat, AI, or digital channels, adapting to customer preferences across demographics and cultures.Leverage frontline insights—agents hear customer issues daily and provide the most accurate view of recurring problems. Fixing root causes reduces unnecessary contacts and strengthens customer trust.Embed CX into company culture—true transformation happens when CX is embraced across the entire organization, not just by service teams.Convincing Leadership of CX Value John shares strategies for professionals struggling to gain executive buy-in: (1) identify and track metrics that matter, (2) ensure CX leaders have a voice where decisions are made, and (3) live customer centricity through action. He highlights loyalty and lifetime value (LTV) as vital measures, citing FTD's success in more than doubling its LTV by shifting from transactional interactions to long-term relationships. He also stresses patience—cultural change takes years, not months, to take hold.Vendor and Partner Alignment John's credo, “Find vendors and partners that fit your business,” underscores his belief that success requires alignment in vision, culture, and technology. He shares examples where misaligned outsourcing relationships caused friction, while true partnerships created collaboration, transparency, and innovation. He draws on military principles such as “Fail fast, fail early, fail small” and occasionally “Ask forgiveness, not permission” to illustrate how decisive leadership can accelerate progress.AI and the Future of CX For John, AI is not about replacing people but enhancing effectiveness. He uses Microsoft Copilot daily and is especially excited about the potential of Agentic AI—intelligent systems that anticipate and personalize experiences. He imagines applications like concerts or restaurants where AI tailors interactions to individual preferences, turning ordinary transactions into memorable moments.Books and Inspirations Two books deeply influenced his leadership: Who Moved My Cheese? by Spencer Johnson, which taught him to embrace change, and Would You Do That to Your Mother? by Jeanne Bliss, which reinforced empathetic, customer-first leadership. He illustrates this philosophy with a powerful story of a loyal 91-year-old customer sending monthly flowers to his wife, showing how empowered, compassionate agents can turn service failures into loyalty-building experiences.Listeners can connect with John on LinkedIn. Follow

Patch Tuesday was yesterday, so find out what's new! Plus, two of the best-ever Doom engine games are now available in remastered form (4K/120 FPS, new episodes, cross-play, multiplayer, more) on Game Pass, Xbox One, Xbox Series X|S, Xbox PC (Windows), PS4, PS5, Switch, Steam, GOG, and various cloud streaming services. It's a free update if you already own either game. Also, if you have a local library, you should use it. If only for Libby by Overdrive free audiobooks and free access to periodicals. But then be surprised by all the services they offer!Windows 11 Copilot+ PCs: Recall comes to the EU, Recall Reset, Click to Do improvements, AI agent in Settings All: Quick Machine Recovery, black screen of death, Snap layouts improvements, Gamepad layout for Windows Touch Keyboard Blender is now native on Windows 11 on Arm Search settings consolidation in Canary Mobile device companion sidebar for Start gets a new layout in Dev More Control Panel settings move to Settings app in Dev and Beta Windows 10 Consumer ESU licenses will support up to 10 PCs Microsoft will support Edge on Windows 10 through October 2028 (as expected) AI OpenAI releases GPT-5 but not everyone loves it Quickly brought back GPT-4o And now the model picker is back, for now Microsoft is adding it everywhere, of course, and Apple says it will add to Apple Intelligence - And Bing just added support for GPT-4o image creation Perplexity makes unsolicited $34.5 billion bid for Google Chrome Comet - New tab page with Chat, can choose a Google Search as you type, Assistant in a sidebar, Summarize webpage/document, voice dictation, voice mode, big feature is website interactivity Microsoft Edge in Copilot Mode - most evolutionary update, new New Tab page, Quick assist with Copilot button location change, Simple task handoff (which needs work), Voice navigation But some bigger UI changes are on the way Dia (Mac only for now) - Also, there's a Pro subscription - New Tab page with chat and an attempt at orchestration, @mentions for tabs, Skills (built-in, can edit, can make you're own), and personalization Next up: Opera Neon - And what is Google doing with Chrome? Copilot 3D can turn images into 3D models - It's a "Creators Update"! Microsoft is EOLing the Lens app - use Microsoft Copilot 365 app instead Microsoft/Surface GitHub CEO is leaving, Microsoft is rolling GitHub into its Core AI organization Surface Laptop 7 and Surface Pro 11 get firmware update to add battery charging modes Xbox and games Sony sold 2.5 million PS5s in quarter, now over 80 million cumulatively Microsoft rumored to have sold only 21 to 29 million Xbox Series X|S consoles Big Windows 11 on Arm updates! Game downloading is coming to Xbox app on Windows 11 on Arm Epic Games and Qualcomm bring Easy Anti-Cheat to Windows 11 on Arm/Snapdragon X Apple and Google have illegal mobile app store monopolies in Australia, so Fortnite is coming back to the iPhone there via Epic Games Store Microsoft is updating Xbox Dashboard and app to show game trials and demos in "Free with Xbox" section Microsoft has paused the production of Contraband Steam for Chromebooks Beta will never leave beta, discontinuing in January instead Tips & Picks Tip of the week: Go to the library App pick of the week: Heretic and Hexen These show notes have been truncated due to length. For the full show notes, visit https://twit.tv/shows/windows-weekly/episodes/945 Hosts: Leo Laporte, Paul Thurrott, and Richard Campbell Sponsors: bitwarden.com/twit helixsleep.com/twit threatlocker.com/twit

OpenAI released GPT-5, and it's.... polarizing?Google dropped something kinda outta this world.And Anthropic picked a bad week to drop a new model.This week was one of the busiest in AI of the year. If you missed anything, this is your one-stop shot to get caught up. On Mondays, Everyday AI brings you the AI News That Matters. No fluff. No B.S. Just the meaningful AI news that impacts us all. Newsletter: Sign up for our free daily newsletterMore on this Episode: Episode PageJoin the discussion: Thoughts on this? Join the convo and connect with other AI leaders on LinkedIn.Upcoming Episodes: Check out the upcoming Everyday AI Livestream lineupWebsite: YourEverydayAI.comEmail The Show: info@youreverydayai.comConnect with Jordan on LinkedInTopics Covered in This Episode:OpenAI Releases GPT-5—Smarter, Faster ModelGPT-5 Integration in Microsoft Copilot, AzureApple Intelligence Announces GPT-5 IntegrationGPT-5 Multimodal Input and Output FeaturesGPT-5 Rollout Issues and Model Router BugsAnthropic Launches Claude Opus 4.1 UpdateGoogle Genie 3 World Model DemonstrationOpenAI Debuts GPT OSS Open Source ModelGoogle Gemini Guided Learning LaunchesEleven Labs Releases AI Music GeneratorMeta Forms TBD Lab for Llama ModelsChatGPT Plus Plan Rate Limit ControversyUser Backlash Over Removal of Old ModelsCompetition Among AI Model Providers EscalatesTimestamps:00:00 GPT-5's Global Impact Unveiled03:22 "GPT-5: Stellar Yet Polarizing Release"06:23 "OpenAI's Impactful GPT-5 Update"11:51 "GPT-5 Integration Expands Microsoft Reach"13:19 Microsoft Integrates GPT-5 in AI Tools17:15 "GPT-5 Surpasses, OpenAI's Model Looms"23:18 "Guided Learning with Google Gemini"25:26 "AI Integration Critique in Education"30:40 AI Industry Disruption by GPT OSS34:49 AI Advances: Genie 3 Unveiled37:54 AI Video in World Simulators42:23 ChatGPT Plus Users Gain Higher Limits46:36 Altman on Unhealthy AI Dependencies49:41 Tech Updates: New Releases and Controversies51:24 Tech Giants Launch Major AI ModelsKeywords:GPT-5, OpenAI, AI news, large language model, ChatGPT, Microsoft Copilot, Apple Intelligence, iOS 26, multimodal model, model router, reasoning models, AI hallucinations, factual accuracy, AI safety, customization, API pricing, Anthropic, Claude Opus 4.1, agentic tasks, software engineering, coding assistant, Google Genie 3, world model, DeepMind, persistent environments, embodied AI, physical mechanics, AI video generation, Sora, AI benchmarking, LM Arena, Google Gemini 2.5 Pro, Guided Learning, LearnLM, Gemini Experiences, active learning AI, AI in education, AI partnerships, Apple integration, real-time rSend Everyday AI and Jordan a text message. (We can't reply back unless you leave contact info) Ready for ROI on GenAI? Go to youreverydayai.com/partner