POPULARITY
Categories
Daily Soap Opera Spoilers by Soap Dirt (GH, Y&R, B&B, and DOOL)
Click to Subscribe: https://bit.ly/Youtube-Subscribe-SoapDirt Bold and the Beautiful spoilers show that next week kicks off with a major health scare for Eric Forrester (John McCook), under pressure from Bill Spencer (Don Diamont) to finalize his designs for Logan. Donna Logan (Jennifer Gareis) tries to convince Eric to seek medical help as his health deteriorates, adding more stress to her already strained situation due to the secret she shares with Eric and Katie Logan (Heather Tom). B&B spoilers reveal that Ridge Forrester (Thorsten Kaye) and Brooke Logan (Katherine Kelly Lang) learn from Bill and Katie that Eric is Katie's secret lead designer. This revelation leads to a confrontation between Ridge and Eric, with devastating consequences for both the Forrester and Spencer families. Meanwhile, Liam Spencer (Scott Clifton) discloses Eric's secret to Hope Logan (Annika Noelle), leading to heightened tension and drama. The Bold and the Beautiful spoilers indicate that Ivy Forrester (Ashleigh Brewer) eavesdrops on a conversation between Will Spencer (Crew Morrow) and Electra Forrester (Laneya Grace), further complicating their messy relationship. B&B spoilers hint that Eric finally comes clean to Ridge and Brooke, raising questions about his health and his decision to join Logan. This week's episodes promise a rollercoaster of emotions, secrets, and revelations on Bold and the Beautiful, making it a must-watch for all soap opera fans. This episode was hosted by Belynda Gates-Turner for the #1 Soap Opera Channel, Soap Dirt. Visit our Bold and the Beautiful section of Soap Dirt: https://soapdirt.com/category/bold-and-the-beautiful/ Listen to our Podcasts: https://soapdirt.podbean.com/ And Check out our always up-to-date Bold and the Beautiful Spoilers page at: https://soapdirt.com/bold-and-the-beautiful-spoilers/ Check Out our Social Media... Twitter: https://twitter.com/SoapDirtTV Facebook: https://www.facebook.com/SoapDirt Pinterest: https://www.pinterest.com/soapdirt/ TikTok: https://www.tiktok.com/@soapdirt Instagram: https://www.instagram.com/soapdirt/
Daily Soap Opera Spoilers by Soap Dirt (GH, Y&R, B&B, and DOOL)
Click to Subscribe: https://bit.ly/Youtube-Subscribe-SoapDirt Bold and the Beautiful spoilers suggest Will Spencer (Crew Morrow), is set to take a dramatic turn by the end of the week. Will is likely to quit his job at Forrester Creations, instigated by the ongoing dispute with Ivy Forrester (Ashleigh Brewer) and possibly join his parents at Logan Designs. The tension escalates when Ivy accuses Will of trying to get close to Dylan (Kate Schettler), who is living in fear of Ivy. As a result, Will's relationship with Electra Forrester (Laneya Grace) is strained and an ultimatum from her could force Will to change his approach and possibly his job. B&B spoilers reveal the situation with Dylan and Ivy has been a major cause for Will's rage. The drama unfolds as Ivy accuses Will and Dylan of getting close while Electra was out of town. The news that Dylan was in Will's lap is likely to act as a deal breaker for Electra. This, coupled with Ivy's aggressive attitude, might force Will to take a drastic decision. Spoilers for Bold and Beautiful suggest Electra confronts Will with an ultimatum, which might be related to him apologizing to Ivy and cutting off any contact with Dylan. Bill Spencer (Don Diamont) and Katie Logan (Heather Tom), Will's parents, might offer him a way out by suggesting he join them at Logan Designs or Spencer Publications. More B&B spoilers hint the ongoing feud with Ivy and the ultimatum from Electra might push Will to quit Forrester Creations and join his parents. This could also tie into Bill's revenge plan against Forrester Creations, which he has been plotting for a while. It is speculated that Will's exit from Forrester Creations could manifest by the end of February sweeps. You are listening to Belynda from Soap Dirt. The most listened to soap opera podcaster. Visit our Bold and the Beautiful section of Soap Dirt: https://soapdirt.com/category/bold-and-the-beautiful/ Listen to our Podcasts: https://soapdirt.podbean.com/ Check out our always up-to-date Bold and the Beautiful Spoilers page at: https://soapdirt.com/bold-and-the-beautiful-spoilers/ Check Out our Social Media... Twitter: https://twitter.com/SoapDirtTV Facebook: https://www.facebook.com/SoapDirt Pinterest: https://www.pinterest.com/soapdirt/ TikTok: https://www.tiktok.com/@soapdirt Instagram: https://www.instagram.com/soapdirt/
Global technology spending is projected to reach $5.6 trillion by 2026, with nearly two-thirds of this investment directed toward software and computer equipment, particularly servers, according to Forrester. Generative AI is cited as a primary driver of this increase, shifting the balance of power toward cloud providers such as AWS and Azure. This escalation has implications for operational margins and the position of IT service providers, as businesses increasingly migrate complex workloads to cloud infrastructure ecosystems.Supporting data shows a disconnect between tech employment trends and hiring activity. In January 2026, technology companies cut approximately 20,155 jobs, mainly in telecommunications, while job postings for tech positions rose by 13% compared to the prior month, based on CompTIA analysis. Dave Sobel interprets this as a shift away from permanent IT headcount to project-based, AI-focused engagements. This development places pressure on service providers, who must adapt to buyers reallocating spend from traditional staffing models to short-term, outcome-oriented contracts.Adjacent discussion covered two press releases: VirtuaCare launched a support offering for Windows-based MSPs needing Apple expertise, delivering an externally verifiable, Apple-certified service. In contrast, Miso announced a roadmap for an autonomous AI L1 technician but did not substantiate claims with deliverables or customer data. Dave Sobel emphasized the need for MSPs to demand piloting, outcome metrics, and auditable product maturity, warning against reliance on unproven AI solutions and highlighting the risk of outsourcing as only a temporary solution.The core implication for MSPs and IT providers is a need for tactical negotiation and operational risk management. Dave Sobel recommends using AI first to reduce internal labor costs before introducing it as a client offering, prioritizing outcome-based pricing and adjusting contracts to retain value from efficiency gains. Providers should avoid becoming displaced labor, rigorously test new technologies before adoption, and remain vigilant regarding vendor claims. The emphasis remains on capturing and defending margins through accountable operations and contract governance rather than chasing speculative innovation.Three things to know today00:00 Tech Spending Hits $5.6T but MSPs Face Margin Squeeze Without AI Pricing Reset05:31 VirtuaCare Ships Apple Support; Mizo Announces Roadmap—One's Testable Today08:17 MSPs Must Capture AI Efficiency Value or Face Margin CompressionThis is the Business of Tech. Supported by: Small Biz Thought CommunityCheck out Killing IT
Time for a Wednesday edition of the program, lots to cover on the program as we go over a busy news cycle over the last 24 hours, we've heard from Orioles GM Mike Elias down in Spring Training, we got an unfortunate injury update regarding Jackson Holliday, the Ravens continue to fill out their coaching staff with another familiar face and plenty more. It's a Wednesday, so Drew Forrester of DrewsMorningDish.com will be here, at 11:15am we'll chat with Maryland women's basketball star Saylor Poffenbarger, then we'll talk some NFL Draft with NFL Analyst Charles Davis!
THE Sales Japan Series by Dale Carnegie Training Tokyo, Japan
The Five-Phase Sales Solution Cadence: Facts, Benefits, Applications, Evidence, Trial Close When you've done proper discovery—asked loads of questions about where the buyer is now and where they want to be—you earn the right to propose a solution. But here's the kicker: sometimes the right move is to walk away. If you force a partial or wrong-fit solution, you might "grab the dough" short-term, but you'll torch trust and reputation—the two assets that don't come back easily. Below is a search-friendly, buyer-proof cadence you can run in any market—**Japan vs **United States, SME vs enterprise, B2B services vs SaaS—especially post-pandemic when procurement teams want clarity, proof, and outcomes, not fluffy feature parades. How do you know if your solution genuinely fits the buyer (and when should you walk away)? You know it fits when you can map your solution to their stated outcomes—and prove it—without twisting the facts. If the buyer needs an outcome you can't deliver, the ethical (and commercially smart) play is: "We can't help you with that." In 2024–2026, buyers are savvier and more risk-aware. They'll check reviews, ask peers, and sanity-test claims through AI search tools and internal stakeholder scrutiny. In high-trust cultures (including Japan) and high-compliance industries (finance, health, critical infrastructure), a wrong-fit sale becomes a reputational boomerang. The deal closes once; the story travels forever. Do now: Write a one-page "fit test": buyer outcomes → your capability → evidence. If any outcome can't be supported, qualify out fast. What does "facts" mean in a modern B2B sales conversation? Facts are the provable mechanics—features, specs, process steps, constraints—and the proof that they work. Facts aren't the goal; they're the credibility scaffolding. Salespeople often drown here: endless micro-detail, endless Q&A, endless spreadsheets. Yes, analytical buyers (engineering-led firms, CFO-led committees) will pull you into the weeds—but remember: they aren't buying the process. They're buying the outcome from the process. Bring facts that de-risk the decision: implementation timelines, security posture (SOC 2/ISO), uptime/SLA history, integration limits, and measurable performance benchmarks. Then move on before you get stuck. Do now: Prepare a "facts pack" with 5–7 proof points (not 57 features). Use it to earn trust, then pivot to outcomes. How do you turn features into benefits buyers will actually pay for? Benefits are the "so what"—the measurable results the buyer gets because the feature exists. If you can't link a feature to an outcome, it's just trivia. A weight, colour, dimension, workflow, dashboard, or AI model is not valuable by itself. It becomes valuable when it improves a KPI: reduced cycle time, fewer defects, higher conversion, lower churn, faster onboarding, better safety, tighter compliance. This is where classic sales thinking still holds up—think **SPIN Selling and the buyer's implied needs: pain, impact, and value. In a tight 2025 budget environment, "nice-to-have" benefits die quickly; "must-have" outcomes survive. Do now: For every top feature, write one sentence: "This enables ___, which improves ___ by ___ within ___ days." If you can't fill the blanks, drop the feature from your pitch. What is the "application of benefits" and how do you make it real inside their business? Application is where benefits turn into daily operational reality—what changes in workflow, decisions, and results.This is the "rubber meets the road" layer. Don't just say "we improve productivity." Show where it lands: which meetings get shorter, which approvals disappear, which roles stop firefighting, which customers get served faster, which errors are prevented, and what leaders see weekly on dashboards. Compare contexts: a startup may care about speed and cash runway; a multinational may care about governance, change management, and multi-region rollouts. A consumer business might chase conversion and NPS; a B2B industrial firm might chase downtime reduction and safety incidents. Do now: Build a simple "Before → After" map for their week: processes eliminated, expanded, improved—and who owns each change. What counts as credible evidence (and what "proof" actually convinces buyers)? Credible evidence is specific, comparable, and close to the buyer's reality—same industry, similar scale, similar constraints. "Trust me" is not evidence. Bring proof that survives scrutiny: reference customers, quantified case studies, independent reviews, pilot results, and implementation artefacts (plans, timelines, adoption metrics). The closer the comparison company is to the buyer, the more persuasive it becomes. This is also where storytelling matters: not hype—narrative. Who was involved? What went wrong? What changed? What were the numbers before and after? Analysts like **Gartner or **Forrester can help with category credibility, but a near-peer success story usually seals confidence. Do now: Collect 3 "mirror case studies" (similar buyer profiles) and write them as short stories: problem → actions → results → lessons. How do you do a trial close without sounding pushy or sleazy? A trial close is a simple comprehension-and-comfort check that invites objections early—before you ask for the order. Done right, it's calm, not clingy. After you've walked through facts → benefits → application → evidence, ask: "How does that sound so far?" Then shut up. Silence is a tool. If they raise objections, good—interest is alive, and you can add pinpoint proof. If they say nothing (or go vague), start worrying: they may have already mentally deleted you as an option. This is the moment to clarify, re-anchor to outcomes, and confirm next steps in the sales cycle. Do now: Use one trial close per phase. Treat objections as data, not drama, and log them into your CRM as themes to address. Conclusion: the cadence that keeps you credible and gets you paid This five-phase cadence works because it respects how adults buy: they need proof, relevance, and a clear path from "today" to "better." Keep the sequence tight—facts, then benefits, then application, then evidence, then a trial close—and you'll avoid the two killers of modern selling: feature-dumps and wishful thinking. Author credentials Dr. Greg Story, Ph.D. in Japanese Decision-Making, is President of Dale Carnegie Tokyo Training and Adjunct Professor at Griffith University. He is a two-time winner of the Dale Carnegie "One Carnegie Award" (2018, 2021) and recipient of the Griffith University Business School Outstanding Alumnus Award (2012). As a Dale Carnegie Master Trainer, Greg is certified to deliver globally across all leadership, communication, sales, and presentation programs, including Leadership Training for Results. He has written several books, including three best-sellers — Japan Business Mastery, Japan Sales Mastery, and Japan Presentations Mastery — along with Japan Leadership Mastery and How to Stop Wasting Money on Training. His works have been translated into Japanese, including Za Eigyō (ザ営業), Purezen no Tatsujin (プレゼンの達人), Torēningu de Okane o Muda ni Suru no wa Yamemashō (トレーニングでお金を無駄にするのはやめましょう), and Gendaiban "Hito o Ugokasu" Rīdā (現代版「人を動かす」リーダー). Greg also publishes daily business insights on LinkedIn, Facebook, and Twitter, and hosts six weekly podcasts. On YouTube, he produces The Cutting Edge Japan Business Show, Japan Business Mastery, and Japan's Top Business Interviews, which are widely followed by executives seeking success strategies in Japan.
Bible StudyDon't just take our word for it . . . take His! We would encourage you to spend time examining the following Scriptures that shaped this sermon: .Sermon Notes1. Grace – God saves first“I bore you on eagles' wings” (v.4)Relationship begins with rescue, not achievement2. Obedience – God shapes our livesNot cheap grace, not legalismGod's commands lead to flourishingEmpowered by the Spirit3. Vocation – God sends us“A kingdom of priests” (v.6)Represent God to the world & the world to GodDiscussion Questions1) Does every human being need to be rescued in order to enjoy God's love?2) Are you more tempted by cheap grace or legalism?3) Why is the Holy Spirit critical for obedience?4) Define the priestly vocation. Give an example of how you live out your priestly vocation.Questions?Do you have a question about today's sermon? Email Randy Forrester ().
Today's episode is about a life that never stopped answering the call to serve, even after most people would have felt they'd already done more than enough. My guest is Dick Forrester, a man whose life journey spans farming roots in Virginia, military aviation service during the Vietnam era, decades of leadership in the aviation industry, and now a powerful season of hands-on ministry in retirement. Dick's story is one of steady responsibility and quiet leadership, shaped early by hard work, refined through military service, and strengthened by a career that demanded precision, judgment, and accountability. But rather than slowing down in retirement, Dick found himself drawn into a new calling: helping people in their most vulnerable moments through Sheds of Hope, sponsored by Lake Oconee Presbyterian Church. Sheds of Hope is a practical, boots-on-the-ground disaster response effort that provides secure storage sheds to families who've lost homes, belongings, and stability. These sheds become more than structures, they become a first step toward dignity, order, and rebuilding. In this conversation, Dick shares how each chapter of his life prepared him for this work, why faith must be lived as much as it's believed, and what he's learned by showing up, again and again, for people often facing overwhelming loss. We'll also talk about the upcoming Chili Cook-Off fundraiser at Bruzze's Brewery, a community event that helps fuel this important mission. This is a story about purpose that evolves, service that never retires, and hope that shows up with tools in hand. Todays Guest: Dick Forrester, Lake Oconee Presbyterian Church, Sheds of Hope Program Sheds of Hope Website: https://www.lopc-pca.org/sheds-of-hope Website: https://www.lopc-pca.org/sheds-of-hope-chili-fundraiser Phone: 706-485-4501 Sponsors: Tim Broyles State Farm https://mydowntownagency.com/ Second Chance Boutique https://colinc.org/second-chance-boutique/ Lake Oconee Family Fitness & Fero Fit https://loffc.net/ https://www.facebook.com/ferofitoconee/
Daily Soap Opera Spoilers by Soap Dirt (GH, Y&R, B&B, and DOOL)
Click to Subscribe: https://bit.ly/Youtube-Subscribe-SoapDirt Bold and the Beautiful spoilers for Feb 09-13, 2026 reveal Eric Forrester (John McCook) delivering a shocker, and Ridge Forrester (Thorsten Kaye) in for some explosive revelations. Deacon Sharpe (Sean Kanan) and Taylor Hayes (Rebecca Budig) continue their dangerous liaison. As Steffy Forrester (Jacqueline MacInnes Wood) attempts to thwart their plans, it seems their love affair is only gaining momentum. B&B spoilers suggest that Liam Spencer (Scott Clifton) discovers that Eric is the lead designer for Katie Logan (Heather Tom), causing ripples of shock and excitement. The secret becomes a tough one to keep, especially when it could potentially lead to betraying Katie and Eric. As Ridge wrestles with guilt, the reappearance of RJ Forrester (Brayan Nicoletti) at the office intensifies his remorse for pushing Eric out of Forrester. Spoilers for Bold and Beautiful indicate Sheila Carter (Kimberlin Brown) grows increasingly suspicious of her husband Deacon's frequent absences. Unaware of his secret rendezvous with Taylor, Sheila's suspicions are set to explode into an uncontrollable rage. At the same time, Katie is left stunned by Eric's perfect collection of designs for Logan, prompting her to swear secrecy to protect their venture. Bold and Beautiful spoilers hint Steffy drops a bombshell on Ridge, revealing that Taylor is head over heels for Deacon despite the risks. This revelation triggers a multitude of reactions, with Brooke Logan (Katherine Kelly Lang) possibly expressing joy at Taylor finding her happiness. In other developments, RJ Forrester starts to question Electra Forrester (Laneya Grace) about her friend Dylan. This burgeoning curiosity, coupled with Ivy Forrester's (Ashleigh Brewer) bullying of Dylan, sets the stage for relationship drama and confrontations. This episode was hosted by Belynda Gates-Turner for the #1 Soap Opera Channel, Soap Dirt. Visit our Bold and the Beautiful section of Soap Dirt: https://soapdirt.com/category/bold-and-the-beautiful/ Listen to our Podcasts: https://soapdirt.podbean.com/ Check out our always up-to-date Bold and the Beautiful Spoilers page at: https://soapdirt.com/bold-and-the-beautiful-spoilers/ Check Out our Social Media... Twitter: https://twitter.com/SoapDirtTV Facebook: https://www.facebook.com/SoapDirt Pinterest: https://www.pinterest.com/soapdirt/ TikTok: https://www.tiktok.com/@soapdirt Instagram: https://www.instagram.com/soapdirt/
Studien von Forrester zeigen, dass inzwischen fast 90 % der B2B-Käufer generative KI als zentrale Informationsquelle nutzen – insbesondere im Technologie- und Softwareumfeld.
Daily Soap Opera Spoilers by Soap Dirt (GH, Y&R, B&B, and DOOL)
Click to Subscribe: https://bit.ly/Youtube-Subscribe-SoapDirt Bold and the Beautiful spoilers for the week of February 2nd-6th, show Eric Forrester (John McCook) being exposed and Taylor Hayes (Rebecca Budig) receiving some threats. Dylan (Sydney Bullock) tells Electra Forrester (Laneya Grace) about an awkward incident involving Will Spencer (Crew Morrow), while Ivy Forrester (Ashleigh Brewer) surprisingly plays the prude. RJ Forrester (Brayan Nicoletti) literally runs into Dylan, which might spark some interest. B&B spoilers reveal that Steffy Forrester (Jacqueline MacInnes Wood) gives her mother, Taylor, an ultimatum: cut ties with Deacon Sharpe (Sean Kanan) or lose contact with Steffy and her family. This puts Taylor and Deacon's newfound love in a tough spot, paving the way for some secretive romance. Meanwhile, Dylan's news surprises Will and Electra, hinting at a potential departure from the Forrester household. The Bold and the Beautiful spoilers indicate that Ridge Forrester (Thorsten Kaye) appears to be drowning in guilt, possibly due to his role in pushing Eric out of Forrester Creations. Liam Spencer (Scott Clifton) discovers that Eric is Katie Logan's (Heather Tom) new lead designer, a fact he may share with Hope Logan (Annika Noelle), despite its secretive nature. B&B spoilers hint that Taylor and Deacon continue their forbidden romance, while Sheila Carter (Kimberlin Brown) remains blissfully unaware of their affair. Meanwhile, Eric showcases his best work to Katie and Bill Spencer (Don Diamont), potentially revolutionizing the Logan brand. As the week wraps up, Steffy drops the bombshell about Taylor's feelings for Deacon to Ridge. Soap Dirt has grown to the most subscribed to Youtube soap opera channel. Visit our Bold and the Beautiful section of Soap Dirt: https://soapdirt.com/category/bold-and-the-beautiful/ Listen to our Podcasts: https://soapdirt.podbean.com/ And Check out our always up-to-date Bold and the Beautiful Spoilers page at: https://soapdirt.com/bold-and-the-beautiful-spoilers/ Check Out our Social Media... Twitter: https://twitter.com/SoapDirtTV Facebook: https://www.facebook.com/SoapDirt Pinterest: https://www.pinterest.com/soapdirt/ TikTok: https://www.tiktok.com/@soapdirt Instagram: https://www.instagram.com/soapdirt/
Time for a Wednesday edition of Glenn Clark Radio, lots to do on the program as we continue talking Ravens, the hire of Jesse Minter, who he could fill his staff with and much more, plus we'll react to the news that Bill Belichick may miss out on the Pro Football Hall of Fame during his first year on the ballot, and we'll celebrate what happened 25 years ago today, the Ravens winning Super Bowl XXXV on January 28, 2001. Oh! And the Browns hired a new Head Coach, someone everyone in Baltimore is familiar with. It's a Wednesday so that means Drew Forrester of DrewsMorningDish.com will be hanging out with the boys as we talk Jesse Minter, Belichick, Super Bowl and much, much more. At 11:45am, we will check in with former Ravens RB Jamal Lewis who was a rookie on the 2000 Ravens team, we'll chat with him about his memories from that incredible season. And before we get out of GCR today, we will check in with an Olympian, Baltimore native Summer Britcher, who we'll be watching in a couple of weeks competing in Women's Luge!
The discourse around the job impact of artificial intelligence (AI) has reached fever pitch. Headlines scream about mass layoffs, and corporate press releases tout AI as the solution to workforce costs. Yet beneath this cacophony of alarm and hype lies a more nuanced reality. J.P. Gownder, Vice President and Principal Analyst on Forrester’s Future of Work team, has spent decades analysing how technology transforms the workplace. His latest report, The Forrester AI Job Impact Forecast for the US 2025-2030, cuts through the noise with empirical rigour. The verdict? The job apocalypse is not upon us, but a measured reckoning is coming. AI Job Impact in the US: Why the Apocalypse Can Wait JP Gownder is adamant: the AI job. apocalypse can wait. At least until 2030. Phew! All images in this post made with a combination of Midjourney, Gemini Nano Banana pro and Adobe Photoshop The Gap Between AI Job Impact Announcements and Reality When Klarna declared it would stop hiring humans, the tech world took notice. The Swedish fintech became a poster child for AI-driven workforce reduction. Yet a closer examination reveals a pattern Gownder has observed across hundreds of enterprise conversations: the disconnect between C-suite proclamations and operational reality. Nine out of ten companies announcing AI layoffs don’t actually have mature AI solutions ready. So most of the layoffs are financially driven and AI is just the scapegoat, at least today — J.P. Gownder, Forrester The phenomenon echoes what happened after IBM Watson’s Jeopardy victory in 2011, when panic about imminent job losses proved premature by half a decade. The mechanics of this gap are straightforward. A CEO announces a 20% workforce reduction with AI backfilling the work. But standing up an AI solution that actually performs those tasks requires 18 to 24 months, “if it works at all.” Meanwhile, the work still needs doing. Gownder has witnessed organisations that fired employees citing AI capabilities, only to quietly hire teams in lower-cost markets weeks later. “They’re firing people because of AI,” he observes, “and then three weeks later they hire a team in India because the labour is so much cheaper.” The AI narrative, in many cases, serves as convenient cover for old-fashioned cost arbitrage. Klarna’s trajectory illustrates this pattern. After aggressively cutting its workforce by 40% and touting an AI chatbot capable of doing the work of 700 customer service agents, the company reversed course. CEO Sebastian Siemiatkowski acknowledged that the aggressive automation had resulted in “lower quality” service. The company is now recruiting human customer service agents in an “Uber-type setup.” Understanding the 6% AI Job Impact Forecast Forrester’s forecast projects a 6% net job loss by 2030, roughly 10.4 million positions in the US economy. Half of this impact stems from generative AI; the remainder from automation, physical robotics, and non-generative AI applications. The number may seem modest compared to the apocalyptic predictions circulating in media, but context matters. During the Great Recession of 2008-2009, the United States lost 8.7 million jobs. Those losses, however, were temporary, tied to macroeconomic conditions that eventually reversed. The jobs Forrester forecasts losing are “structurally replaced by machine labour” and may not return. AI impact on Jobs: I would expect to see a lot more freelance and consulting work to be happening, but it doesn’t mean that there won’t be a traditional job track somewhere as well. JP Gownder The methodology behind this figure draws on the O-Net dataset maintained by the Bureau of Labor Statistics, which catalogues over 800 job categories with detailed information about required skills and tasks. By mapping these against AI’s current and projected capabilities, Gownder and his colleague Michael O’Grady can identify which roles face the highest automation potential. “For jobs that involve skills and tasks that are heavily impacted by AI and automation, we predict more job loss,” Gownder explains. “In job categories that are less impacted, obviously, we would predict less.” Forrester analysed 800 different job types. It seems that Art therapy is the right way to go. The Solow Paradox and AI Productivity Robert Solow’s famous observation that “we see computers everywhere except in the productivity statistics” finds a new iteration in the AI era. The parallel is instructive. It took nearly three decades for the internet’s productivity impact to materialise. E-commerce is only now truly disrupting traditional retail, as evidenced by the shuttering of independent shops from New York to Paris. Could Forrester’s five-year window be too narrow? Gownder acknowledges the limitation inherent in forecasting: “Anything that you forecast beyond five years is effectively an impression.” Yet the pace of technology adoption has accelerated dramatically. The telephone required 75 years to reach 100 million users from its 1878 introduction. The personal computer achieved the same milestone in 16 years. Mobile phones took seven years. ChatGPT? Two months. This compression suggests that while the Solow paradox may still apply, its timeline could be considerably shorter. “If there’s a job apocalypse, you’re going to have fewer people working because that’s what the apocalypse means. Those people would have to be producing more output. You cannot see a job apocalypse without aggregate productivity going up.” — J.P. Gownder, Forrester The productivity data tells a sobering story. From 1947 to 1973, US labour productivity grew at 2.7% annually. The current business cycle shows 1.8%. Even isolating the quarters since ChatGPT’s release yields only 2.2%. The numbers don’t lie, and they’re not yet showing the revolutionary gains AI proponents promise. Where the AI Job Impact Pressure Points Lie The AI job impact in the US will not be evenly distributed. Contact centre workers face continued pressure from automation that began with interactive voice response systems and now benefits from far more sophisticated solutions. Technical writers and web content creators occupy vulnerable ground. Insurance underwriters are seeing algorithmic encroachment; computer vision can now assess car accident damage from uploaded photos. Junior-level roles involving spreadsheet or presentation creation face mounting pressure. Software development presents a nuanced case. “If you are a junior level software developer,” Gownder notes, “we know that Claude does a great job of creating basic code.” Yet senior developers with architectural judgement and system-level understanding remain essential. The pattern repeats across knowledge work: AI augments more than it replaces, transforming job descriptions rather than eliminating positions entirely. “It’s not that there aren’t jobs that will go away,” he clarifies, “but they are much more specific and limited, and they need to be architected with the right technology to replace that job. It’s not everybody goes away.” Blue-collar work presents its own dynamics. Physical robotics will play a role in certain sectors: warehouse sorting and picking have improved through computer vision, and construction has seen experiments with brick-laying and cement-pouring robots. But the humanoid robots capturing media attention are unlikely to achieve significant workplace deployment within the forecast period. The physical world, with its infinite variations and unexpected challenges, remains stubbornly resistant to automation. The White-Collar AI Job Impact Misconception White-collar workers now constitute roughly 60% of the workforce in both the US and Europe, a dramatic shift from previous generations. These “symbolic analysts,” as Charles Handy termed them, don’t produce physical goods, which has led some to assume their work is easily transferable to AI systems. Gownder pushes back against this notion. “Most white-collar work is, in fact, fairly productive because there is something on the other end that someone is willing to pay for.” Software engineers create applications that enable other work. Physicians produce healthcare outcomes. Analysts help organisations make better decisions. The practical challenges of AI deployment in white-collar settings corroborate these theoretical objections. Hallucinations remain a persistent problem, introducing error margins that knowledge workers must catch and correct. Employees often lack the skills and understanding to use AI tools effectively. Organisations overextend their expectations of what AI can accomplish. “When it fails, it’s dramatic,” Gownder observes. The Deloitte incidents in Australia and Canada, where AI-generated content with obvious hallucinations reached government clients, illustrate the reputational risks of premature automation. The Australian government report contained fabricated academic citations and even a made-up quote from a federal court judgement. Both governments required refunds. “You don’t want to produce AI work slop and present it as your work without editing, without perspective. That is a losing proposition.” — J.P. Gownder, Forrester A Harvard Business Review study reinforces these concerns. Researchers found that executives who used ChatGPT to make predictions became significantly more optimistic, confident, and produced worse forecasts than those who consulted with peers. The authoritative voice of AI produces a strong sense of assurance, unchecked by the social regulation and useful scepticism that human consultation provides. AI Job Impact on Marketers and Digital Professionals For students entering digital marketing and related fields, the picture is complex but not necessarily bleak. “Marketers are actually on the front lines of job transformation, not job replacement,” Gownder notes. The distinction matters. Transformation implies evolution of roles rather than elimination. “I work with a lot of marketers and they say, ‘I signed up to be a great marketer. I didn’t sign up to be an AI expert. Why am I learning all of these tools?’ But inevitably, they now can’t do their job without using some kind of AI tool.” The prescription for emerging professionals is clear: combine classical education with a genuine understanding of AI capabilities and limitations. Those who master both domains will find themselves in demand. Those who resist the technology or fail to understand its boundaries will struggle. The key lies in approaching AI as augmentation rather than replacement—using tools to enhance existing expertise while maintaining awareness of their limitations. The judgement, ethics, and institutional knowledge that experienced professionals bring cannot be easily replicated by algorithms. Freelancers and AI If AI augments rather than replaces traditional employees, the question arises: will freelancers and gig economy workers absorb the displacement? The white-collar economy is experiencing a broader transition towards more freelance and contract arrangements at all levels. “On some level,” Gownder observes, “this can give people a certain freedom, because they can work with lots of different clients and they can make their own hours. They can work wherever they want to.” The flexibility that defines gig work aligns well with the project-based nature of AI-augmented workflows. Yet the picture is not uniformly positive. In the United States, where people depend upon employment for health care, freelance arrangements can be precarious. The gig economy now encompasses over 64 million American workers, contributing nearly $1.27 trillion to the economy. AI is reshaping this landscape in contradictory ways: platforms use algorithms to match workers with clients more efficiently, but the same technology enables clients to handle tasks they previously outsourced. The freelancers most likely to thrive will be those who combine technical literacy with uniquely human skills—critical thinking, creativity, and client trust. I would expect to see a lot more freelance and consulting work to be happening, but it doesn’t mean that there won’t be a traditional job track somewhere as well — J.P. Gownder, Forrester New niches are emerging even as others contract. Prompt engineering, AI ethics consulting, and AI training roles represent growth areas that didn’t exist before the current wave of generative AI. The bifurcation may prove to be one of AI’s most significant labour market effects: some workers gaining flexibility and autonomy, others losing stability and benefits. Navigating the AI Job Transformation For workers at either end of their careers, the AI transition presents distinct challenges. Early-career professionals face the paradox of entering a workforce that may value their digital nativity while threatening the entry-level positions that traditionally served as training grounds. Gownder’s advice is direct: combine classical education with a genuine understanding of AI capabilities and limitations. Older workers, often stereotyped as technologically resistant, have their own path forward. “One of the negatives that people associate with older workers is that they are incapable of embracing technology,” Gownder observes. “That is something one can work on.” The key lies in approaching AI as augmentation rather than replacement, using tools to enhance existing expertise while maintaining awareness of their limitations. The judgement, ethics, and institutional knowledge that experienced workers bring cannot be easily replicated by algorithms. For business leaders, the prescription is almost counterintuitive. “The irony of AI is that the way that you succeed today is by investing in your human employees.” The technology can augment productivity, but only when workers possess the skills, motivation, and ethical framework to deploy it effectively. The human element, far from being made obsolete, becomes more critical than ever. The Long View on AI and US Jobs The AI job impact in the US will unfold over years, not months. Forrester’s 6% forecast represents a significant transformation affecting millions of workers, but it is a measured shift, not a sudden collapse. The organisations that thrive will be those that resist the temptation to conflate AI announcements with AI capabilities, that invest in their workforce rather than assuming technology will render it obsolete, and that approach automation with the same rigour they would bring to any major capital investment. The irony of AI is that the way that you succeed today is by investing in your human employees. Invest in your people, counterintuitively — J.P. Gownder, Forrester Gownder’s work at Forrester provides a framework for this navigation: empirical rather than hysterical, specific rather than sweeping, attentive to both the genuine capabilities of AI and its persistent limitations. The job apocalypse makes for compelling headlines, but the evidence points to something more complex and ultimately more manageable. For those willing to adapt, invest in skills, and maintain perspective, the future of work remains a human story, augmented but not replaced by artificial intelligence. J.P. Gownder is Vice President and Principal Analyst on Forrester’s Future of Work team. A Harvard graduate, he covers the impacts that technology and human factors jointly have on the future of work, helping clients design strategies that drive productivity, collaboration, and effective hybrid work. His research covers how technologies like devices, collaboration software, extended reality, and artificial intelligence reshape the future of how and where we work. The post AI Job Impact in the US: the Apocalypse Can Wait appeared first on Marketing and Innovation.
AI is not a tool, or is it? Reports regarding the impact of AI on jobs, society and businesses are cropping up all over the place at the moment in all corners of the world. Some of these reports are announcing forthcoming revolutions both for societies and our economies whereas others are playing down the impact of artificial intelligence, and reviving the good old Solow aka Productivity paradox (“You can see the computer age everywhere but in the productivity statistics”. follow up here and here). As a consequence, it is very hard to make an opinion, let alone advise business people and students alike with regard to what needs to be done in the future. Visionary Marketing has embarked on a mission to try and shed light on this topic in as rational and informed a way as possible. AI is not a tool, or is it? Should AI platforms become tawpayers? The great love affair of French people for taxes will not spare Artificial Intelligence Cavazza surmises. Indeed, according to him, AI is not a tool! A lot of these predictions are guided by ideology. The authors, be they proponents or opponents of AI, have a personal agenda, often political or ideological, and are trying to make facts stick to this agenda. This is not very useful. But others are based on fact and careful analysis. I have decided to focus on two of these reports/predictions. The first one is Fred Cavazza’s analysis of the impact of AI on society and the economy (original post in French), which describes Artificial Intelligence as a source of profound disruption. I have known Fred for years, and I know his deep knowledge of both subjects, which makes his report particularly valuable. With his kind permission, I have translated his piece from French to shed light on this subject. The other report is by Forrester’s JP Gownder, whom I’ll be interviewing soon. I will test Fred’s assumptions on JP and see what he has to say about this idea of disruption by AI. Hopefully, our readers, and especially my students who have a lot of pending questions about this, will be able to separate the wheat from the chaff after these two interviews and podcasts. AI is not a tool, it’s reshaping our society and economy AI can’t be seen as just another technological innovation. By establishing itself as a major driver of productivity, automation and decision-making, it’s fundamentally disrupting the economic and social balance of our society. Whilst the productivity gains brought by AI are already transforming office jobs and creating a chasm between employees who’ve embraced it and those who haven’t, a fundamental question emerges: how do we integrate these synthetic entities into our collective organisations? Between appropriate taxation, legal personality and psychological resistance, there are numerous questions to debate before we can draft a new social contract. AI IS NOT A TOOL — TLDR AI is triggering a disruption of our civilisation, it’s not just another tech breakthrough. It marks our genuine entry into the fourth industrial revolution by offloading, for the first time, human thinking and creativity to machines. AI’s productivity gains are already real and deeply uneven. A growing divide is opening up between workers who can work alongside AI and those stuck with 20th-century methods. AI agents are challenging how white-collar workers create value. Intelligent agents are transforming knowledge work, undermining certain business models and setting the stage for a rapid reshaping of office jobs. Integrating AI requires a new legal and fiscal framework. Like corporate entities, AI agents must be given a status that clarifies their responsibilities and reintegrates their value into the social contract. The socio-economic impacts reach far beyond just employment. AI affects our psychology, culture and demographics, making public debate crucial to head off looming social tensions. AI on the Davos Agenda This week, the world’s leaders are gathered at the Davos Economic Forum, and ecology isn’t on the agenda: AI, Big Tech and Trump Shine Most Brightly at the Davos Show . At Davos, the AI is not a toll debate was all the rage. Cavazza thinks that artificial intelligence will be a major disruptor not just of our exonomies but our societies too. AI is dominating every conversation, with considerations that extend far beyond technology: AI Is Poised to Take Over Language, Law and Religion, Historian Yuval Noah Harari Warns Palantir CEO says AI to make large-scale immigration obsolete “Artificial intelligence will displace so many jobs that it will eliminate the need for mass immigration” I’m not going to wade into commenting on everyone’s pronouncements, with their more or less biased viewpoints, but what’s certain is that major upheavals are on the horizon: AI and the Next Economy Nearly 80% of people feel unprepared to find a job in 2026 The AI revolution is here. Will the economy survive the transition? AI specialists are naturally the star guests at this 2026 edition of the Davos forum, invited to give their testimony and views: Deepmind and Anthropic CEOs expect AI to hit entry-level jobs and internships in 2026. Looking at it this way, it seems absurd to sit back as spectators whilst the AI revolution unfolds and do nothing to limit the fallout from this productivity shock. But not all’s lost—at least not for everyone, as countries in the global south are already gearing up for it: The AI Revolution Needs Plumbers After All. Productivity gains to be nuanced, but certainly not ignored I’ve had plenty of chances to explain generative AI’s impact (Superintelligence will multiply our capacity to act tenfold and The digital divide is a problem no one can ignore). Whilst we’re largely in agreement about what widespread generative models mean, there’s serious disagreement over the timeline for AI’s arrival. The dominant narrative keeps insisting that general AI is a pipe dream and that human intelligence is and will remain superior to machines. What is intelligence? This is precisely where ambiguities crop up: firstly, intelligence comes in many forms (Theory of multiple intelligences and What’s your intelligence type?); secondly, not all office work requires emotional or social intelligence. What I’m getting at is that most service sector jobs boil down to shuffling information and data between systems. You don’t need to be a genius to do that—AI can handle it with ease. To properly grasp the speed at which latest-generation AIs will gradually transform office jobs, I recommend you peruse the latest edition of Claude’s publisher’s macroeconomic barometer: Anthropic Economic Index 2026. Anthropic’s economis index 2026 For this fourth edition, the study’s authors analysed thousands of people’s activities using increasingly precise indicators: New building blocks for understanding AI use. This study yields several findings that demonstrate a strong progression in the adoption and capabilities of generative models. Notably, they observe an average 30% growth in Claude usage, driven mainly by the API rather than the chatbot—a sign of rapid adoption by advanced users (e.g., IT professionals) and slower uptake by ordinary users (white-collar workers using the web version). AI is not (just) a tool. As a matter of fact it’s not a tool at all, it’s a meta tool, a tool you can use to make tools.. The haves and the have nots A gap is therefore widening between those who’ve adopted new habits (working in tandem with AI) and those still working as they did in the 20th century. This gap is starting to become problematic, because the latest version of Claude (Opus 4.5) has capabilities comparable to those of an adult who’s benefited from over 14 years of education—the equivalent of a Bachelor’s degree. AI is not a tool but Clause isn’t a PHD either… yet. The question therefore is: how much longer can an employer justify paying salaries or hiring young graduates when chunks of the work can be farmed out to an AI? Whilst average productivity gains remain modest (1.8% according to the latest figures), AI’s contribution to certain tasks is absolutely spectacular: an average of 14 minutes to write a long article, versus 3 hours without AI assistance; an average of 5 minutes to analyse a complex data table, versus 1 hour 45 minutes without AI assistance. AI is not a tool, there are alo APIs You might argue this data’s skewed because these spectacular scores come from employees who are whizzes at using AI (therefore logically hyper-performers), but that’s not the case—the study covers ordinary employees with a 67% success rate for outsourced tasks. What this boils down to is that for a third of tasks, AI slashes processing time by 10 to 20 times in two-thirds of cases. If we apply some basic maths, AI can potentially triple efficiency—or to put it another way, cut the average time needed to complete a task by two-thirds. Which type of profile do you reckon managers will favour? (hint: McKinsey challenges graduates to use AI chatbot in recruitment overhaul) Soon the arrival of agentic white-collar workers Let me be clear: the productivity gains mentioned above relate to advanced AI usage, not just running searches in ChatGPT or asking Copilot to knock up meeting minutes. We’re talking about using generative models to their full potential, particularly intelligent agents (see Agentic Web: the revolution that won’t wait for you). Intelligent agents We’ve been banging on about these famous intelligent agents for a while now, but their potential only recently became blindingly obvious to ordinary employees (non-IT types) with the release of Claude Cowork, a very concrete wake-up call to the power of agentic AI: Claude Is Taking the AI World by Storm, and Even Non-Nerds Are Blown Away. AI is not a tool and Cowork is not (quite) a chatbot This awakening is shared by financial markets too, which are bracing for revenue drops at traditional software publishers, whilst one of France’s biggest IT services firms is axing jobs and European banks are preparing to follow suit: Claude’s new AI agent pushes down software stocks Capgemini plans to cut up to 2,400 jobs in France AI forecast to put 200,000 European banking jobs at risk by 2030 Adoption levels a matter for debate This isn’t a topic to take lightly, even though adoption levels are debatable (as I explained earlier, it’s not binary) and gains vary wildly (Why AI Boosts Creativity for Some Employees but Not Others). What’s undeniable is that AI agents are forcing a major rethink of how white-collar workers create value, and more broadly for tertiary sector businesses that account for three-quarters of France’s GDP. Whether you like it or not, whether you acknowledge it or not, we’re living through a civilisational shift, because AI’s arrival is turbocharging the fourth industrial revolution and unleashing upheavals whose full scope we’ve yet to grasp. Fair enough, AI is a tricky concept to get your head round (We don’t need better AI, but a better understanding of AI). Yes, tools based on generative models require behavioural changes that’ll take ages to embed. Nevertheless, it’s crucial we prepare ourselves psychologically for the coming upheavals, because if we take even the slightest step back, we quickly realise they’re already underway. AI is not just a tool: a shift beyond technology Generative AI’s arrival and the march towards the first superintelligences aren’t just another turn of the technological wheel started by computers and smartphones. We’re witnessing a civilisational shift that marks our genuine entry into the fourth industrial revolution (Waves of change: Understanding the driving force of innovation cycles). We’re not simply facing a new technological cycle, but a fundamental reshaping of economic and social foundations: for the first time, we’re offloading not physical power, but our thinking and creativity. Whether AGI arrives tomorrow or in ten years, we’re already living alongside autonomous entities capable of making decisions: synthetic agents, whether digital (AI agents) or physical (robots). This situation throws up an unprecedented question: how do we integrate artificial entities that contribute massively to wealth creation whilst guzzling significant resources into our collective framework? History offers an imperfect but revealing precedent: how we’ve gradually integrated domesticated animals. AI i not a tool: from biological analogy to legal reality Humans get along perfectly well with domesticated animals because they’ve helped shape humanity’s development: Horses served to explore territories, wage war, plough the land, transport people and goods… Dogs were used for hunting, for guarding… Insofar as animals contribute daily to our society, they benefit from services and rights: Guide dogs for the blind attend school and have status (a function = a job); Police dogs play a vital role in the fight against drugs; they’re entitled to retirement (they’re placed in a home for their old age). AI is not a tool, neither are police dogs From the moment animals make a direct contribution, they’re integrated into our society through their breeder and/or owner, who have obligations (identity tags and records for farm animals). They can benefit from protections (insurance, vaccination to fight epidemics…) and rights (laws against animal cruelty). So what about AI that contributes value just as much, if not more, to our society? Whilst it’s tempting to liken AI agents to a newly integrated species, much like domesticated animals, this analogy quickly hits ethical and legal buffers. Domesticated animals have rights because they’re sentient, conscious beings. AI, on the other hand, is an information processing system, software that has neither sentience nor consciousness. The true parallel must be drawn with corporate entities (companies). Because, like a company, an AI: contributes to wealth creation (task automation, content generation…); exploits infrastructure and consumes critical resources (energy, rare earths, cooling water…); has rights (intellectual property) and responsibilities (transparency, explainability…); acts autonomously. This is why the comparison is pertinent, as it enables us to evolve the legal and social framework. The social contract of the synthetic era: responsibility and taxation Integrating these intelligent agents into our society shouldn’t be done by granting anthropomorphic rights, which would be absurd for a computer system, but by giving them legal personality (like a company, association or local authority). The real question isn’t whether AI deserve rights, but what legal status would clarify chains of responsibility. The avenue of electronic personality, debated in the European Parliament as early as 2017, aims precisely at this objective: not to recognise dignity in machines, but to organise their integration into our jurisdiction to protect humans, ensure they benefit from it, and that this benefit is distributed fairly (avoiding an even greater concentration of wealth and power). As robots and AI agents replace human labour, they erode the base of social contributions that rests on salaries. But since they contribute to economic activity and generate costs for the community (energy consumption, electronic waste management…), there’s no reason why they shouldn’t be integrated into our tax system. This isn’t about taxing AI agents as individuals, but applying tax to the value they generate through their operation. In exchange for this contribution, the AI (or its publisher) doesn’t gain social rights (pension, healthcare), but gets a framework of civil responsibility (fiscal, legal, social). This would enable AI-caused damage to be covered without necessarily tracing responsibility back to the original developer, who’s often disconnected from what the model ends up doing. Socio-economic upheavals whose scope we don’t fully grasp Having said that, the question of AI’s place in 21st-century society mustn’t stop at economic considerations, as it extends far beyond. Domesticated animals and AI If we revisit the domesticated animal analogy, we observe today that dogs aren’t just pets; for some, they’re also considered assistance animals. The exact term is “emotional support animals”—those that give retirees or psychologically fragile people (with chronic depression) a reason to get up in the morning. The same goes for domestic robots, which are one of the pillars of Japan’s Society 5.0 programme—those that will care for the elderly with a physical presence (assisting them with daily tasks and limiting their loss of autonomy), as well as psychologically (conversing with them to exercise their memory) and emotionally (keeping them company). AI is not a tool it’s way more than that, Cavazza surmises For Westerners, this prospect is terrifying, but for the Japanese, it’s the only solution to their demographic deficit. Same in China, where parents work so hard they lack time to look after their child (vs “children”), and offer them AI-enhanced soft toys that tell them stories and answer their questions (satisfy their curiosity). Furry robots A trend that obviously came from Japan (Casio launches AI-powered furry robot pet that wants to replace your dog), but which can be experienced in the West (‘I love you too!’ My family’s creepy, unsettling week with an AI toy). You might think all this is science fiction, Black Mirror-style, yet these are techno-sociological territories that have been explored for many years (Sony’s Aibo was launched in 1999). Is philosophising about the merits of emotional support robots truly our priority? Apparently not, as there are more urgent matters. But it’s nonetheless an essential step, because let me remind you that AI adoption in Europe is rather low—not for functional or technological reasons, but purely emotional ones (strong resistance to change and major psychological barriers stemming from a misunderstanding of what AI actually is = barely 15% average enterprise adoption): EU Digital economy and society statistics. So ultimately: Yes, we need to have this conversation and debate properly so we can come to terms with the changes ahead, anticipate the upheavals that’ll severely test our social system, and start rethinking our social contract (From Web 4.0 to Society 5.0). Regulation as an integration factor Don’t panic, I’m not about to launch into a lengthy sermon on the merits of universal basic income (an economic non-starter), but I will necessarily need to talk about regulation. Indeed, living alongside synthetic agents (AI and robots) shouldn’t be thought of in terms of domestication, as with animals (to fit into our daily lives, dogs must be vaccinated and trained), but rather as regulating a synthetic workforce we can no longer afford to ignore. The issue isn’t whether robots or AI deserve a pension, but how the wealth they produce can sustain our social model whilst regulating resource consumption, which creates economic tensions (electricity prices) and geopolitical ones (China’s monopoly on rare earths). AI disrupting civilisation? That was Fred Cavazza’s account of this forthcoming civilisational revolution. In my opinion, there’s a lot of truth in Fred’s vision about the future of AI and civilisation. Some of it sounds a bit like science fiction, but so much of the real world is mimicking SF (think of Altman’s obsession with Jonze’s Her) that he might well be right. As Fred states, the impact of AI might extend way beyond the technological breakthroughs that we are witnessing. However, it’s still early stages in my mind. I can well imagine what Anthropic’s Cowork could do in the future, but I can’t see it happening now, even though I’ve been a heavy and advanced user of Claude for years. This will take time It will take time to seamlessly blend these technologies to execute proper workflows and not just tasks. Agentic software is well and truly promising, and we are even able to catch glimpses of it. However, the productivity advances enabled by these technologies are often uneven. Even for advanced users. The other day, after a one-hour and a half mentoring meeting where I delivered strategic advice, I used my usual Claude project to build a second-to-none executive summary of my recommendation as I was frying some eggs for the wife. Yet, it took three major complex steps and software suites to achieve that properly. But don’t be mistaken, we will get there someday. It’s just the timing that’s wrong; it’s not happening just yet. Innovation requires time and effort. As Fred points out, there is also a lot of resistance to change as always in innovation, and it’s not just in Europe, even though adoption is lagging behind in a traditional way on our continent. The impact of AI, even on jobs, will certainly be big, but it might take years to appear in the statistics, to put it in the words of Robert Solow. That said, Forresters' vision is more nuanced, and we will review that with JP Gownder very shortly. Time will tell whether the truth lies somewhere in the middle, as I have a hunch it does. It’s certainly less romantic or frightening (depending on your point of view), but 40 years of implementation of tech innovation has taught me to grow a stiff upper lip. The post AI is not a tool it’s reshaping our society and economy appeared first on Marketing and Innovation.
Bible StudyDon't just take our word for it . . . take His! We would encourage you to spend time examining the following Scriptures that shaped this sermon: .Sermon NotesOverviewIsrael is attacked by the Amalekites (Exod. 17:8).Moses raises the staff; Joshua fights below.When Moses grows tired, Aaron and Hur hold up his hands.Israel wins.Moses builds an altar: “The Lord is my banner.”Lesson 1 – God Calls Us to Act in FaithAt the Red Sea, God fought alone.Here, God works through His people.We pray → we trust → we act.God often gives us responsibility in:Spiritual growthDecision-makingServing othersDon't wait for perfect clarity.Take wise steps of faith.Lesson 2 – We Need One AnotherMoses needed Aaron and Hur.Faith is not a solo journey.“Two are better than one…” (Eccl. 4:9)We are called to:Let others support usSupport others in returnConclusionThe wilderness is God's classroom.There we learn:TrustCourageDependence on GodDependence on one anotherYou are not alone. God is with you.Discussion Questions1. How would you define a "wilderness" season? Can you share an example from your own life? What did God teach you there?2. How do you make significant decisions in your own life?3. Compare Exodus 17:-16 (our passage) with Numbers 20:10-13. Why is God upset with Moses and Aaron in the latter story? How can we discern the difference between stepping out in faith and confidence vs. getting ahead of the Lord or even disobeying him?4. What might it look like to "build an altar to the Lord" in the wilderness (see Ex 17:15)?Questions?Do you have a question about today's sermon? Email Randy Forrester ().
CEO of Optimove, Pini Yakuel, returns to explore the roots of positionless thinking and how AI pushes us to visionary methods over specialization. We explore how breaking departmental siloes unlocks 88% faster campaign cycles, and why a refreshed mindset will be your strongest tool in 2026.Key takeaways:Positionless marketing drove 88% campaign efficiency gains in 2025AI accelerates range; humans provide judgment and validation70% of consumers unsubscribed from 3+ brands in 3 monthsMindset change precedes technology adoption in successful AI integrationKey Quotes:[00:09:20] "The biggest compliment you get is something called ‘rosh gadol'...It means, I want your head to think about more things than it's currently thinking.” – Pini Yakuel[00:21:26] "Consumption and making decisions are the work. If you can't make decisions for yourself, you can't work with AI." – Brian Lange[00:28:44] "We have access to knowledge on every field...we have the best personal tutor in our pockets available 24 over seven." – Pini Yakuel[00:38:10] "It's very, very difficult to scale personalization. That's the bottom line. It's almost impossible to scale it." – Pini YakuelIn-Show Mentions:Optimove Connect (March 2026)Optimove + Forrester Study: Closing the Gap Between Promise and PerformanceOptimove Marketing Fatigue ReportAssociated Links:Check out Future Commerce on YouTubeCheck out Future Commerce Plus for exclusive content and save on merch and printSubscribe to Insiders and The Senses to read more about what we are witnessing in the commerce worldListen to our other episodes of Future CommerceHave any questions or comments about the show? Let us know on futurecommerce.com, or reach out to us on Twitter, Facebook, Instagram, or LinkedIn. We love hearing from our listeners! Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Chain of Learning: Empowering Continuous Improvement Change Leaders
Apply for the Japan Leadership Experience here:https://kbjanderson.com/japantrip/What if the reason leading your organization's transformation feels heavy isn't the work itself—but the role you've been playing as a change leader?If you're a change leader, continuous improvement professional, or internal consultant, this tension may feel familiar. You're helping. You're busy. You're delivering results. And before you realize it, you're wearing every hat—facilitator, teacher, problem-solver, checker—all at once.That was my experience too as an internal change leader. And it's a pattern I see again and again in my work with internal change leaders and continuous improvement practitioners: when we're not clear on our role, we become the doers of transformation—when our real work is to enable others to lead it.In this episode of Chain of Learning, I'm joined by Jill Forrester, Director of Continuous Improvement at 3sHealth, to explore the leadership shift that changed how she and her team show up—and the impact they're having—by moving from helping to intentionally creating the conditions for learning and ownership.If you've ever felt the weight of carrying organizational transformation on your shoulders, this conversation will help you see why—and how redefining your role and how you help can change everything.You'll LearnWhy internal change leaders often become the default doers—and why that role isn't sustainableHow lack of role clarity creates confusion, overburden, and dependency for leaders and their internal clientsWhat it really means to create the experience for learning, not just drive improvement outcomesWhy clarifying and labeling your role and intention changes how others engageHow shifting from doing to enabling builds capability, ownership, and sustainable transformationABOUT MY GUEST:Jill Forrester has been a leader in health system transformation since 2012. She has collaboratively guided the development of a comprehensive management system at 3sHealth, encompassing patient and customer engagement, problem-solving and process redesign, strategic visioning and deployment, performance measurement, leadership coaching and development, and employee engagement. Jill is an active member of a strong provincial network of continuous quality improvement leaders dedicated to strengthening Saskatchewan's health system through learning-centered, people-focused practices.IMPORTANT LINKS:Full episode show notes with links to other podcast episodes and resources: ChainOfLearning.com/64 Check out my website for resources and ways to work with me KBJAnderson.comConnect with Jill Forrester: linkedin.com/in/jill-forrester Follow me on LinkedIn: linkedin.com/in/kbjandersonDownload my free KATALYST™ Change Leader Self-Assessment: KBJAnderson.com/katalyst Learn more about my Japan Leadership Experience: kbjanderson.com/japantripDiscover how to get out of the Doer Trap: kbjanderson.com/doertrap TIMESTAMPS FOR THIS EPISODE:03:27 Jill's new role director of continuous improvement and when she realized she needed to make a shift05:00 The question, “Are we actually helping”? that changed how Jill viewed her role07:01 Why starting a training with questions makes a bigger impact10:12 Why opening up space for others to learn and contribute can improve engagement13:56 Two shifts Jill and her team made to clarify their roles for better continuous improvement outcomes and build confidence16:07 Labeling your role (even when it feels awkward) to better guide others to transformation22:47 What lead Jill to invest in the Japan Leadership Experience to take her leadership to the next level25:14 Seeing quality as trust and quality as love to reshape how you think about improvement25:44 What good 5S is as something you feel instead of a checklist27:16 An example of 5S in the Japanese culture29:20 The importance of long term thinking to sustain your company for decades30:42 How giving with two hands can be applied to your organization to show respect and support others33:08 The impact of creating space for others to ask questions and learn more quickly35:05 Doing less doing and creating the conditions to increase results and coach more effectively37:15 Reflections to shift from doers to catalysts of change 38:29 Top recommendation for change leaders and continuous improvement practitioners who want to show up in that different space from doing to enabling40:35 Your role as a change leader and creating an experience for others to learn and to lead change themselves42:38 The impact of an intention pause before your next meeting or discussion to help you shift from doing to enabling Apply for the Japan Leadership Experience here:https://kbjanderson.com/japantrip/
It's time for a Wednesday edition of Glenn Clark Radio, plenty to go over on the program this morning as we continue to diving into all the potential candidates for the Ravens head coaching vacancy, plus John Harbaugh was introduced to the NY media yesterday, we'll get you updates from there, we have a couple of new Hall of Famers heading to Cooperstown and we will update you on whatever else pops up over the course of the program. It's a Wednesday so that means Drew Forrester of DrewsMorningDish.com will be hanging out with us in studio, we'll get his thoughts on the coaching carousel, the Bills firing Sean McDermott, who his top coaching candidates are and much more. At 11:35am, we will check in with our friend Mike Florio of ProFootballTalk.com to get his thoughts on the Ravens and the coaching cycle and also dive into a colum he wrote over the weekend about the possibility of the Ravens traded Lamar Jackson to the Raiders and why he believes it could actually be a possibility. Then at 12pm we are going to catch up with Jonas Shaffer of the Baltimore Banner once again to get an update on the coaching search, why the Ravens haven't made a hire yet and when we could potentially expect some finality. The boys will also share their top 5 coaching candidates later in the program as well!
THE Sales Japan Series by Dale Carnegie Training Tokyo, Japan
Clients don't need to do anything — and that's the brutal truth every salesperson meets early. If a buyer can stick with the same supplier, or do nothing at all, many will. The only thing that moves them is a felt gap between where they are now and where they want to be, plus a reason to bridge it now, not "sometime later". This piece unpacks how to surface that gap without bruising ego, how to test the buyer's DIY confidence with diplomacy, and how to quantify the pain of inaction so urgency becomes logical and emotional — the kind that actually triggers action. Why don't buyers take action even when they agree there's a problem? Buyers can agree there's a gap and still do nothing, because "no change" is often the lowest-risk option. In B2B and complex services, inaction is a decision: keep the incumbent, keep the budget, keep the politics calm. Post-pandemic (2021–2025), many firms tightened discretionary spend, so "we'll revisit next quarter" became a default script — whether you're selling into a Tokyo conglomerate, a US mid-market SaaS firm, or a European manufacturer. Procurement teams are trained to delay; senior leaders are trained to back their own judgement; and everyone is juggling competing priorities. Your job isn't to force urgency — it's to reframe the cost of waiting so the buyer persuades themselves. That's classic Challenger thinking and it pairs neatly with Dale Carnegie-style respect: tough on the issue, gentle with the person. Mini-summary: Agreement isn't action; urgency comes from reframing risk. Do now: Ask, "What happens if nothing changes by the end of this quarter?" What exactly is the "buyer's gap" in sales — and how do you diagnose it fast? The buyer's gap is the distance between the buyer's current reality and their desired future, measured in outcomes, not opinions. Think of it as a before/after delta: revenue leakage, churn, quality defects, compliance exposure, missed hires, stalled strategy. In Salesforce or HubSpot terms, it's the difference between "pipeline health today" and "forecast reliability we need by FY2026". In SPIN Selling language, it's the implication of the problem, expressed in business impact. Diagnosing it quickly means anchoring in concrete targets (KPIs, SLAs, customer NPS, cycle time, cost-to-serve) and a timeframe (this quarter, next six months, before a product launch). Compare contexts: Japanese decision-making often needs broader internal alignment; US teams may move faster but demand ROI proof; both still require clarity on what "better" looks like and what "staying put" costs. Mini-summary: A gap you can't measure becomes a gap you can't sell. Do now: Get the buyer to state one KPI and one deadline they'll be judged on. How do you test a buyer's DIY confidence without insulting them? You don't tell leaders they're wrong — you ask questions that let them discover the limits of "we can do it ourselves". Most executives have strong self-belief. If you attack it, you'll trigger defensiveness and stall the deal. Instead, use diplomatic, diagnostic questions that probe resourcing, capability, and trade-offs: "Who owns this internally?", "What will they stop doing to make time?", "What's the plan if your top performer leaves?", "How will you measure progress in 30 days?" That's subtle pressure, not arrogance. It's also psychologically smart: people trust conclusions they reach themselves (behavioural science 101, think Kahneman). In Japan, where saving face matters, this matters even more; in startups, the risk is overconfidence and bandwidth collapse. Your goal is respectful doubt — enough to show that DIY has hidden costs and timelines. Mini-summary: Self-persuasion beats salesperson persuasion. Do now: Ask, "What would have to be true for DIY to work on time — and what usually gets in the way?" How do you create urgency without sounding manipulative or desperate? Urgency isn't hype — it's a credible timeline tied to consequences the buyer already cares about. Manipulative urgency ("discount ends Friday") works in low-stakes retail; it backfires in enterprise sales. What works is a shared clock: contract renewals, regulatory deadlines, board reviews, hiring cycles, seasonal demand, or tech deprecation. As of 2025, AI and cyber risk conversations have made timelines sharper — but buyers still resist if the consequence is fuzzy. So you build urgency with cause and effect: "If implementation slips past March, your Q2 launch misses the marketing window", or "If churn stays at 12% for another two quarters, CAC payback blows out". Use comparative framing: multinationals have bureaucracy delays; SMEs have cashflow risk; both suffer when waiting compounds losses. Mini-summary: Real urgency is timeline + consequence, not theatre. Do now: Co-create a milestone plan and ask, "What breaks if we miss this date?" How do you quantify the cost of inaction when you don't have all the numbers? You don't need perfect data — you need credible ranges and the right questions to surface the buyer's own numbers. Opportunity cost sounds theoretical until you attach it to money, time, and risk. Start with what you can observe: volume, conversion, defect rate, cycle time, average deal size, staff turnover. Then use ranges: "If delays cost you 1–3 deals a month, what's that in gross margin?" or "If rework is 5–10% of project hours, what's that in payroll dollars?" Gartner and Forrester-style ROI thinking isn't about precision; it's about decision clarity. In heavily engineered sectors (manufacturing, logistics), buyers often have better operational metrics than they realise; in professional services, time-to-value is your lever. The key is to make the buyer feel the leakage with concrete estimates. Mini-summary: Concrete ranges create felt pain; vague talk creates procrastination. Do now: Build a simple "cost of waiting" calculator with the buyer in the meeting. What should sales leaders coach teams to do now to close the buyer's gap? Coach your team to run "gap conversations" that are respectful, evidence-based, and relentlessly action-oriented. This is not about being aggressive; it's about being professionally brave. Train reps to (1) diagnose the gap in one sentence, (2) test DIY assumptions with diplomacy, (3) quantify inaction in ranges, and (4) land a clear next step with a date. Role-play implication questions, not product pitches. Use call reviews to check whether reps anchored to a deadline and KPIs. Bring in frameworks: SPIN for problem/implication, Challenger for reframe, Dale Carnegie for relationship, MEDDICC for qualification discipline. In Japan, coach patience and consensus mapping; in the US, coach ROI and speed; across both, coach "action now" language that still feels respectful: "What would make it reasonable to start in the next 30 days?" Mini-summary: Skills, not slogans, create urgency. Do now: Add one KPI, one deadline, and one implication question to every discovery call script. Conclusion Most prospects won't move just because you're enthusiastic, or because your solution is objectively good. They move when the gap is real, measurable, and emotionally felt — and when they accept that DIY is riskier than it sounds. Your best persuasion isn't a monologue; it's a sequence of smart questions that lead the buyer to persuade themselves. Next steps for leaders Audit discovery calls for KPI + deadline + implication questions Build a lightweight "cost of delay" worksheet your team can use live Run weekly role-plays on diplomatic DIY-testing questions Align sales and delivery on realistic milestone plans (no fantasy timelines) Hold reps accountable to scheduling the next action with a date Author Bio Dr. Greg Story, Ph.D. in Japanese Decision-Making, is President of Dale Carnegie Tokyo Training and Adjunct Professor at Griffith University. He is a two-time winner of the Dale Carnegie "One Carnegie Award" (2018, 2021) and recipient of the Griffith University Business School Outstanding Alumnus Award (2012). As a Dale Carnegie Master Trainer, Greg is certified to deliver globally across all leadership, communication, sales, and presentation programs, including Leadership Training for Results. He has written several books, including three best-sellers — Japan Business Mastery, Japan Sales Mastery, and Japan Presentations Mastery — along with Japan Leadership Mastery and How to Stop Wasting Money on Training. His works have been translated into Japanese, including Za Eigyō (ザ営業), Purezen no Tatsujin (プレゼンの達人), Torēningu de Okane o Muda ni Suru no wa Yamemashō (トレーニングでお金を無駄にするのはやめましょう), and Gendaiban "Hito o Ugokasu" Rīdā (現代版「人を動かす」リーダー). Greg also publishes daily business insights on LinkedIn, Facebook, and Twitter, and hosts six weekly podcasts. On YouTube, he produces The Cutting Edge Japan Business Show, Japan Business Mastery, and Japan's Top Business Interviews, which are widely followed by executives seeking success strategies in Japan.
Renegade Thinkers Unite: #2 Podcast for CMOs & B2B Marketers
Growth targets keep climbing while cost lines tighten, and planning season starts to feel very personal for CMOs. AI threads through every conversation, zero-based thinking pulls against last year's baseline, and the goalposts never seem to hold still. So the job becomes building a budget you can walk into the room with, own, and defend with conviction. To get there, Drew brings together Andrew Cox (Forrester), Lisa Cole (2X), and Alan Gonsenhauser (Demand Revenue). The conversation centers on tying spend to strategy, translating marketing into CFO-ready terms, and giving AI a role in the plan that the numbers can support. In this episode: Andrew shares Forrester's view on moving past "last year plus X," building budgets around corporate objectives and campaigns, and forcing prioritization. Lisa applies a zero-based mindset to business priorities, uses a 70-20-10 program mix for core, flex, and test, and frames marketing as an ATM of Audience, Trust, and Monetization. Alan outlines the signals of strong and weak budgets, tying the majority of spend to growth campaigns and long-term value plans, and maintaining a year-round working relationship with the CFO. Plus: Keeping tech spend in check, including guidelines for MarTech mix and contract flexibility Positioning brand and PR in financial terms like pipeline influence, win rates, and pricing power Responding to AI efficiency pressure by fixing workflows first and framing value in utilization, speed, and scalability Why the budget should be the numerical expression of strategy, not a defense of legacy spend If you want to walk into your next budget review with a clear story, solid numbers, and conviction, this conversation will help you get there. For full show notes and transcripts, visit https://renegademarketing.com/podcasts/ To learn more about CMO Huddles, visit https://cmohuddles.com/
The three proactive security principles of visibility, prioritization, and remediation have always been the foundation of vulnerability management teams. But these teams face continuous challenges. How do you address these challenges? Erik Nost, Senior Analyst at Forrester, joins Business Security Weekly to break down the six questions that need to be answered for each proactive security principle: who, what, when, where, why, and how. The introduction of generative AI (genAI) into proactive security promises to provide a broader and speedier ability to answer these questions, providing further opportunities for the proactive security market to grow. In the leadership and communications segment, What the CEO and C-Suite Must Ask Before Building an AI Enabled Enterprise, Don't Underestimate the Value of Professional Friendships, What Kevin Bacon Can Teach You About Cybersecurity Career, and more! Visit https://www.securityweekly.com/bsw for all the latest episodes! Show Notes: https://securityweekly.com/bsw-430
The three proactive security principles of visibility, prioritization, and remediation have always been the foundation of vulnerability management teams. But these teams face continuous challenges. How do you address these challenges? Erik Nost, Senior Analyst at Forrester, joins Business Security Weekly to break down the six questions that need to be answered for each proactive security principle: who, what, when, where, why, and how. The introduction of generative AI (genAI) into proactive security promises to provide a broader and speedier ability to answer these questions, providing further opportunities for the proactive security market to grow. In the leadership and communications segment, What the CEO and C-Suite Must Ask Before Building an AI Enabled Enterprise, Don't Underestimate the Value of Professional Friendships, What Kevin Bacon Can Teach You About Cybersecurity Career, and more! Show Notes: https://securityweekly.com/bsw-430
The three proactive security principles of visibility, prioritization, and remediation have always been the foundation of vulnerability management teams. But these teams face continuous challenges. How do you address these challenges? Erik Nost, Senior Analyst at Forrester, joins Business Security Weekly to break down the six questions that need to be answered for each proactive security principle: who, what, when, where, why, and how. The introduction of generative AI (genAI) into proactive security promises to provide a broader and speedier ability to answer these questions, providing further opportunities for the proactive security market to grow. In the leadership and communications segment, What the CEO and C-Suite Must Ask Before Building an AI Enabled Enterprise, Don't Underestimate the Value of Professional Friendships, What Kevin Bacon Can Teach You About Cybersecurity Career, and more! Visit https://www.securityweekly.com/bsw for all the latest episodes! Show Notes: https://securityweekly.com/bsw-430
It is time for a Wednesday edition of Glenn Clark Radio, and plenty, PLENTY more to chat about as the Ravens Head Coaching search continues, with a new name potentially on the market after Mike Tomlin stepped down from the Steelers HC perch yesterday following 19 seasons in the Steel City, plus Ravens Owner Steve Bisciotti sat down and spoke to the media for about an hour yesterday, we will dive into what was said, what wasn't said and give you ALL the highlight from the presser and much more. Drew Forrester of DrewsMorningDish.com will be in studio with us, we'll get his thoughts on Bisciotti's press conference, the head coach search and plenty more. Plus, at 12:10pm we are going to head out west and chat with Rams radio analyst D'Marco Farr to get his thoughts on the Rams DC Chris Shula, Rams Passing Game Coordinator Nate Scheelhaase and OC Matt LeFleur as potential fits in Baltimore. Then at 12:20pm, we stay West Coast and head to the Bay Area to see how 49ers radio analyst, former NFL DT Tim Ryan is doing as we get his thoughts on Niners DC Robert Saleh and how he would fare in the Baltimore as a John Harbaugh replacement. Plus, Glenn, Griffin and Drew hold a Ravens Head Coach Draft where they pick their top picks for the next HC of the Ravens!
The three proactive security principles of visibility, prioritization, and remediation have always been the foundation of vulnerability management teams. But these teams face continuous challenges. How do you address these challenges? Erik Nost, Senior Analyst at Forrester, joins Business Security Weekly to break down the six questions that need to be answered for each proactive security principle: who, what, when, where, why, and how. The introduction of generative AI (genAI) into proactive security promises to provide a broader and speedier ability to answer these questions, providing further opportunities for the proactive security market to grow. In the leadership and communications segment, What the CEO and C-Suite Must Ask Before Building an AI Enabled Enterprise, Don't Underestimate the Value of Professional Friendships, What Kevin Bacon Can Teach You About Cybersecurity Career, and more! Show Notes: https://securityweekly.com/bsw-430
Steve Dennis and Michael LeBlanc open the first episode of 2026 with a clear-eyed look at the retail news shaping the year ahead. Holiday sales landed largely as expected. Online sales grew faster, but at a decelerating pace, reinforcing the continued centrality of stores—particularly as click-and-collect represented a meaningful share of holiday fulfillment. The hosts also dig into sector-level performance, noting continued softness in big-ticket home categories alongside strength in apparel, beauty, and sporting goods.Attention then turns to structural stress in retail. The looming Chapter 11 filing of Saks Global underscores the limits of debt-heavy consolidation strategies and the difficulty of rationalizing oversized store portfolios. Steve outlines why store closures, vendor confidence, and new leadership will be critical to any successful reorganization. The news segment closes with a sobering look at U.S. job growth, which has slowed sharply, particularly in retail and manufacturing. While unemployment remains low, constrained labor supply and weak hiring momentum raise important questions for 2026.From there, the episode shifts to a wide-ranging discussion with The Analysts, this time featuring Simeon Siegel, Senior Managing Director at Guggenheim Partners, and Sucharita Kodali, Vice President and Principal Analyst at Forrester. Reflecting on 2025, both describe a year marked by cognitive dissonance: record retail spending alongside low consumer confidence and wildly uneven outcomes. Rather than a simple “K-shaped” economy, Simeon argues that execution matters most, pointing to stark performance differences between retailers selling similar products to similar customers.The Analysts explore where market share is truly shifting, why off-price and value leaders continue to gain ground, and how e-commerce growth is normalizing as the channel matures. Sucharita explains why physical retail remains resilient in the U.S., while Simeon adds that rising friction—fees, returns, and fulfillment costs—has dulled some of e-commerce's original advantages. The conversation also tackles tariffs, AI, and technology hype. The episode concludes with Steve and Michael's perspectives on Amazon's surprising new physical retail stores plans and a possibly big Supreme Court ruling on tariff policy. About UsSteve Dennis is a strategic advisor and keynote speaker focused on growth and innovation, who has also been named one of the world's top retail influencers. He is the bestselling authro of two books: Leaders Leap: Transforming Your Company at the Speed of Disruption and Remarkable Retail: How To Win & Keep Customers in the Age of Disruption. Steve regularly shares his insights in his role as a Forbes senior retail contributor and on social media.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Marketing conference with leaders from Walmart & Google. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fourth year in a row, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer. If you are a BBQ fan, you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world.
Bible StudyDon't just take our word for it . . . take His! We would encourage you to spend time examining the following Scriptures that shaped this sermon: .Sermon NotesI. Introduction: The Word We All Need“Please” is a magic word — but there is a deeper one.An ancient word written into the fabric of the universe.Without it, we wither; with it, we flourish.Spoken by the Father, received through the Son.II. Jesus at the JordanJesus comes to John for baptism.John resists; Jesus insists — “to fulfill all righteousness.”Jesus' baptism marks the beginning of his public ministry.III. Why Jesus Was BaptizedIdentification — Jesus stands with sinners.Initiation — Baptism becomes Spirit-filled and ongoing.Inauguration — God's Kingdom is breaking in.IV. Heaven RespondsHeavens opened — God reveals who Jesus is.Spirit descends like a dove — humility, new creation.Voice from heaven — the climax.“This is my beloved Son, with whom I am well pleased.”V. The Magic Word: BelovedSpoken publicly by the Father.Defines Jesus' identity before his work begins.From all eternity, the Son is beloved.VI. Beloved — And UsWe all long to hear this word.Human love is good, but not enough.In Christ, the Father now speaks it over us.Not earned. Not lost. Not performance-based.2 Corinthians 5:21 — Jesus gives us his righteousness.VII. InvitationHave you received this word?Through faith in Christ, you are God's beloved.Feelings may lag — the truth remains.Receive it. Rest in it. Live from it.Discussion Questions1. When does Jesus baptize us "with the Holy Spirit"? When we are baptized? When we place our faith in Jesus? At a later time, when we receive the infilling of the Holy Spirit?2. Can one have assurance in being beloved by God apart from faith in Christ and what he has done? Why or why not?3. What difference does it make to a person's identity to live as God's beloved?4. In what ways do you personally experience the reality of being beloved? What gets in the way of it for you?Bonus - Watch this music video: Questions?Do you have a question about today's sermon? Email Randy Forrester ().
Welcome into a Thursday edition of Glenn Clark Radio! Busy program today, and as you can tell, the boys are broadcasting LIVE from SECU Arena on the campus of Towson University ahead of Towson Basketball's game against Hofstra at 12:30pm. Do not worry, however the boys will be covering everything you need to know about the Ravens, the latest on John Harbaugh's firing and who the next head coach could be. Drew Forrester of DrewsMorningDish.com will be hanging out with the guys all morning as well and we'll get his thoughts on Harbaugh, the Ravens and everything else. At 10:15am, head coach of the Towson University men's basketball team passed scary is going to stop by as we talk to Coach about the Tigers season thus far and of course today's match with Hofstra. At 10:45am, Towson University Athletic Director Steve Eigonbrot is going to stop by and tell us about the latest happenings here at Towson. Then at 11:05am, NFL Analyst from ESPN Benjamin Solak will join us as we get his thoughts on John Harbaugh dismissal how we got here and what's next for the Ravens. All that in on a Thursday edition of the program.
What happens when you achieve the version of success you were taught to pursue... and realise it's not at all what you want?In this episode of The Rich Bish Era, I sit down in person with Britt Forrester and ask the questions most people haven't. Many of you will recognise her as a multi-million dollar network marketing leader and coach, but few know her back story and how her success came to be. Britt shares the deeper story behind her achievements - from qualifying as a lawyer, to navigating profound personal loss, to rebuilding her life and career through purpose-led business.We dove pretty deep in this one... resilience, identity, leadership, practical tips on building your business and the relationship between money, service, and impact. Britt also reflected on the experiences that shaped her work ethic, her approach to marketing and leadership, and her belief that sustainable success must support life - not consume it.This episode is for anyone building a business who wants success that is grounded, aligned, and genuinely meaningful. Enjoy! Episode Highlights:01:02 – Britt's background and leadership journey02:33 – Following the “safe” path: law school and traditional success04:34 – Losing her mother and how grief reshaped her priorities05:05 – Discovering network marketing unexpectedly07:47 – Rebuilding confidence and momentum through business20:47 – Money, values, and conscious wealth creation33:18 – Desire-based marketing versus pain-based selling34:31 – Attraction marketing and relationship-led growth34:54 – Britt's advice for building a personal brand todayFollow Our Guest:Instagram: https://www.instagram.com/britforrester/
It is time for a Wednesday edition of Glenn Clark Radio! Happy New Year's Eve to everyone out there, and lots for us to go over on the program today, we'll get you some updates on the Ravens before their first practice of the week in preparation for the AFC North Championship game Sunday night in Pittsburgh, all eyes on if Lamar Jackson will be present, and we'll continue chatting about what a win would mean for the Ravens, and what a loss would mean for John Harbaugh. We'll do it all with the help of our friends Ken Zalis and Drew Forrester, of DrewsMorningDish.com, who will be hanging out with Glenn and Griffin studio. We'll dive into the Ravens with them, take some time to celebrate the life and legacy of actor Isiah Whitlock Jr. from The Wire, and we'll also make our picks for the week, previewing each of the College Football Playoff Quarterfinals before breaking down Steelers-Ravens. Before we send you off to 2026 we're also going to catch up with Maryland Football 5-star edge rusher commit Zion Elee who is down in Florida this week getting ready for the Under Armour All-America game on Saturday at 4pm, we'll talk to Zion about the Terps, his commitment to Maryland plus what it means to have played in a National Championship game with St. Frances, and making another All-America appearance. All that and much more, plus we'll get to everyone's Would You Rather Wednesday responses!
Daily Soap Opera Spoilers by Soap Dirt (GH, Y&R, B&B, and DOOL)
Click to Subscribe: https://bit.ly/Youtube-Subscribe-SoapDirt Bold and the Beautiful spoilers reveal Katie Logan (Heather Tom) and Brooke Logan (Katherine Kelly Lang) battling it out over the use of their family name in the world of fashion. B&B spoilers reveal that Liam Spencer (Scott Clifton) may have found a loophole that could tip the scales in favor of the Spencer family. Also, mysterious newcomer Dylan (Sydney Bullock) continues to intrigue the Forrester and Spencer families. Dylan's circumstances and past are set to unravel, potentially causing a ripple effect in the lives of the show's key characters. The Bold and the Beautiful spoilers indicate that Katie challenges Brooke's claim to the Logan name and plans to use it for her own fashion company. Brooke accuses Katie of riding her coattails, leading to heated confrontations. However, the Logan sisters' feud might take a surprising turn as Liam unearths a long-forgotten detail. It appears that Forrester Creations' trademark on "Logan Designs" has lapsed due to inactivity, potentially giving Katie the upper hand in the ongoing name dispute. And, B&B spoilers hint that Dylan's personal life comes to light as she is invited over to Will's beach house. Will (Crew Morrow) and Finn (Tanner Novlan) discover she has been living in her car, prompting them to offer her a place to stay. However, Dylan's behavior raises suspicions, particularly when she is caught spying on Will and Finn. You are listening to Belynda from Soap Dirt. The most listened to soap opera podcaster. Visit our Bold and the Beautiful section of Soap Dirt: https://soapdirt.com/category/bold-and-the-beautiful/ Listen to our Podcasts: https://soapdirt.podbean.com/ And Check out our always up-to-date Bold and the Beautiful Spoilers page at: https://soapdirt.com/bold-and-the-beautiful-spoilers/ Check Out our Social Media... Twitter: https://twitter.com/SoapDirtTV Facebook: https://www.facebook.com/SoapDirt Pinterest: https://www.pinterest.com/soapdirt/ TikTok: https://www.tiktok.com/@soapdirt Instagram: https://www.instagram.com/soapdirt/
Bible StudyDon't just take our word for it . . . take His! We would encourage you to spend time examining the following Scriptures that shaped this sermon: .Sermon NotesStory: Moving to Vancouver and longing for sunlightDarkness isn't always extreme—sometimes it's overcastIsaiah speaks to a light-starved peopleThe Darkness (Isaiah's World and Ours)Israel threatened, fearful, chasing false securityBlaming God, losing hopeToday: not pitch black, but distracted, dissatisfied, light-deficientGod's Promise“The people who walked in darkness have seen a great light” (Isa. 9:2)The night will end; the clouds will breakHow the Light Is Experienced1. Joy IncreasedRejoicing “before Him” (v.3)Joy flows from relationship, not circumstancesGod himself is the source of joy2. Burdens LiftedEcho of the ExodusGod breaks what weighs us downJesus: “My yoke is easy, my burden is light”3. Hostilities EndedWeapons burned; war finishedFrom global conflict to personal hostilityLight brings peace, reconciliation, forgivenessThe Source of the LightA child will be born (Isa. 9:6)The government on His shouldersKing from David's line, reigning foreverA kingdom of peace, justice, and righteousnessChristmas ConnectionChristmas = God's reign breaking into the worldAnnounced by Isaiah, Gabriel, and the angelsThis child is born to reignConclusionWe may grow accustomed to the cloudsChrist's reign brings joy, lightness, and peace“And He shall reign forevermore”Questions?Do you have a question about today's sermon? Email Randy Forrester ().
Daily Soap Opera Spoilers by Soap Dirt (GH, Y&R, B&B, and DOOL)
Click to Subscribe: https://bit.ly/Youtube-Subscribe-SoapDirt Bold and the Beautiful spoilers show that Hope Logan (Annika Noelle) has work turmoil, and Eric Forrester (John McCook) will struggle with retirement. Bill Spencer (Don Diamont) and his son, Liam Spencer (Scott Clifton), reflect on their past hardships while strengthening their father-son bond. B&B spoilers reveal that Hope Logan is faced with the difficult task of firing her brother, Deke Sharpe (Harrison Cone), from Forrester Creations at Steffy Forrester's (Jacqueline MacInnes Wood) command. This leads to tension between Hope and Steffy and could mark the end of their friendly relations. And, Bold and the Beautiful spoilers indicate that Eric Forrester, founder of Forrester Creations, grapples with his upcoming retirement and the legacy he leaves behind. His wife, Donna Logan (Jennifer Gareis), attempts to distract him with holiday cheer, planning a surprise Christmas celebration at the Forrester mansion. Plus, B&B spoilers show that romance is budding between Daphne Rose (Murielle Hilaire) and Carter Walton (Lawrence Saint-Victor) at the Forrester Christmas party. The party also sees potential new cast member, Brian Nicoletti, making an appearance. More 2-Week spoilers for The Bold and the Beautiful confirm that things go bad when Donna tries to ease the strain between Katie Logan (Heather Tom) and Brooke Logan (Katherine Kelly Lang). Katie's career change and the launch of her fashion house, supported by Bill, are met with skepticism and criticism from Brooke and Ridge Forrester (Thorsten Kaye). Finally, the soap opera spoilers suggest that Eric struggles with his retired life, feeling unneeded and useless. Meanwhile, Hope is at a crossroads, potentially stepping away from her line, Hope for the Future. [Phrase 5] Soap Dirt has grown to the most subscribed to Youtube soap opera channel. Visit our Bold and the Beautiful section of Soap Dirt: https://soapdirt.com/category/bold-and-the-beautiful/ Listen to our Podcasts: https://soapdirt.podbean.com/ And Check out our always up-to-date Bold and the Beautiful Spoilers page at: https://soapdirt.com/bold-and-the-beautiful-spoilers/ Check Out our Social Media... Twitter: https://twitter.com/SoapDirtTV Facebook: https://www.facebook.com/SoapDirt Pinterest: https://www.pinterest.com/soapdirt/ TikTok: https://www.tiktok.com/@soapdirt Instagram: https://www.instagram.com/soapdirt/
Bible StudyDon't just take our word for it . . . take His! We would encourage you to spend time examining the following Scriptures that shaped this sermon: .Sermon Notes:1. A New Beginning That Looks Scandalous (v. 18)“Birth” = genesis → a new creation is beginning.Conceived by the Holy Spirit, not human effort.From God's view: glorious.From human view: confusing and shameful.2. Joseph: Righteous and Compassionate (vv. 18–19)Betrothal = legally binding marriage.Joseph assumes unfaithfulness, yet:Chooses a quiet divorceWilling to absorb personal cost to spare Mary shame.A just man who shows mercy.Foreshadows the grace and truth we later see in Jesus.3. God Speaks Into Fear (v. 20)An angel appears while Joseph is considering his options.“Do not fear” — a repeated Christmas command.God's saving work confronts and overturns human fear.4. The Grand Miracle: God With Us (vv. 20–23)The child is conceived by the Holy Spirit.The Virgin Birth makes the Incarnation possible.Jesus is:Fully GodFully humanChristmas is holy ground.5. Faith That Obeys (vv. 24–25a)Joseph believes God's word and acts.Takes Mary as his wife.Exercises sexual self-control until after Jesus' birth.Honors the sacred work of the Holy Spirit.A model of obedience, reverence, and self-control.6. The Name: Jesus — Yahweh Saves (v. 21)God chooses the name.Yeshua = “Yahweh saves.”His mission:Not primarily political or socialTo save his people from their sinsMary and Joseph were the first humans to speak his name.7. The Name: Immanuel — God With Us (vv. 22–23)Fulfillment of Isaiah's prophecy.Jesus is God with us:In temptationIn sufferingIn sin (as our substitute)In prayerIn ScriptureIn missionBy the Holy SpiritMatthew begins and ends with this truth (1:23; 28:20).Discussion Questions:What's your favorite part of the Christmas story?What are some qualities you admire in Joseph?Does Christianity still work without the Virgin Birth - why or why not?In what ways does a human being need to be saved? How did Jesus accomplish that salvation?Where do you need to be assured that God is with you right now?Questions?Do you have a question about today's sermon? Email Randy Forrester ().
The Evolution of Tort Law: From Contributory Negligence to Comparative JusticeThis conversation delves into the complexities of tort law, focusing on the evolution of defenses and liabilities. It begins with an overview of torts, emphasizing the importance of understanding defenses in legal education. The discussion transitions from historical concepts like contributory negligence to modern approaches such as comparative negligence, highlighting key doctrines like assumption of risk and various immunities. The conversation also covers vicarious liability and joint and several liability, providing a comprehensive framework for analyzing tort cases.In the realm of tort law, the journey from rigid, all-or-nothing rules to more nuanced standards of justice is a fascinating one. Historically, the doctrine of contributory negligence was unforgiving. Imagine being 1% at fault in an accident and receiving nothing in damages because of it. This harsh rule left many plaintiffs without recourse, prompting a shift towards fairness.The introduction of comparative negligence marked a pivotal change. This system allows for damages to be apportioned based on the relative fault of each party, ensuring that even those partially at fault can receive compensation. The transition wasn't swift; it evolved over decades, influenced by landmark cases and legislative changes.One of the most illustrative cases is Butterfield v. Forrester, where the court's decision highlighted the severe implications of contributory negligence. However, the doctrine of last clear chance emerged as a counterbalance, allowing plaintiffs to recover if the defendant had the final opportunity to avoid the harm.Today, the majority of jurisdictions have adopted some form of comparative negligence, with variations like the 50% and 49% rules, which determine the threshold for recovery. This evolution reflects a broader trend in the legal system towards balancing fairness with the need for clear, predictable rules.As we continue to navigate these legal waters, the challenge remains: how do we ensure justice while maintaining the integrity of the legal system? This question is at the heart of tort law's ongoing evolution.Subscribe now to stay updated on the latest in legal education and insights.TakeawaysThe entire ball game often hinges on surviving the defenses.Contributory negligence operated as a complete bar to recovery.The last clear chance doctrine allows recovery despite plaintiff's negligence.Comparative negligence apportions damages based on relative fault.Immunities are shields that protect certain defendants from liability.Vicarious liability holds employers responsible for employees' actions.Joint and several liability allows plaintiffs to recover full damages from any defendant.The discretionary function exception protects government actions from liability.Assumption of risk can be primary or secondary, affecting recovery.The evolution of tort law reflects a shift towards more flexible standards.torts, contributory negligence, comparative negligence, assumption of risk, sovereign immunity, vicarious liability, tort law defenses, legal education, law students, liability
PDFs available here: https://rhesusmedicine.com/pages/cardiologyConsider subscribing (if you found any of the info useful!): https://www.youtube.com/channel/UCRks8wB6vgz0E7buP0L_5RQ?sub_confirmation=1Timestamps:0:00 What is Heart Failure / Heart Failure Definition0:11 Systolic vs Diastolic Heart Failure 0:31 How is Cardiac Output Calculated2:28 Causes of Heart Failure 4:39 Heart Failure Risk Factors5:24 Signs and Symptoms of Heart Failure6:12 Diagnosis of Heart Failure 7:41 Treatment of Heart Failure (HFrEF vs HFpEF) ReferencesNaing, P., Forrester, D., Kangaharan, N., Muthumala, A.S.M., Myint, S.M. & Playford, D., 2019. Heart failure with preserved ejection fraction. July 2019. [online] Available at: https://www1.racgp.org.au/ajgp/2019/july/heart-failure-with-preserved-ejection-fraction. RACGPLi, P., Zhao, H., Zhang, J., Ning, Y. & Tu, Y., 2021. Similarities and differences between HFmrEF and HFpEF. , 8:678614. [online] Available at: https://www.frontiersin.org/articles/10.3389/fcvm.2021.678614/full. Cellular and molecular differences between HFpEF and HFrEF: a step ahead in an improved pathological understanding, National Center for Biotechnology Information (NCBI), 2020. Available at: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7016826/. NCBIAlbakri, A., 2018. Heart failure with reduced ejection fraction: clinical status and meta-analyses of diagnosis by 3D echocardiography and natriuretic peptides-guided therapy. Paolucci, L., 2022. New guideline-directed treatments for heart failure. Journal of the American College of Cardiology: Case Reports. Available at: https://www.jacc.org/doi/10.1016/j.jaccases.2021.11.006. jacc.orgNicolas, D., 2024. Sacubitril-Valsartan. In: StatPearls . Treasure Island (FL): StatPearls Publishing. Available at: https://www.ncbi.nlm.nih.gov/books/NBK507904/. NCBINational Center for Biotechnology Information (NCBI), 2024. Heart failure: diagnosis, management and prognosis. Available at: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4961993/.National Center for Biotechnology Information (NCBI), 2024. Heart failure with preserved ejection fraction (HFpEF). Available at: https://www.ncbi.nlm.nih.gov/books/NBK599960/. NCBIDisclaimer: Please remember this podcast and all content from Rhesus Medicine is for educational and entertainment purposes only and is not a guide to diagnose or to treat any form of condition. The content is not to be used to guide clinical practice and is not medical advice. Please consult a healthcare professional for medical advice.
In this episode of RETHINK Retail, Top Retail Experts unpack how much customer expectations have accelerated and expert tips for retailers trying to compete across stores, apps, loyalty programs, and connected channels. Join Emily Pfeiffer, Principal Analyst of Commerce Tech at Forrester and Roopi Crowley, Managing Director of Strategic Retail at T-Mobile for Business, as they explore: - The future of loyalty programs - Dynamic pricing and personalized offers - Collecting and leveraging customer feedback - Using connectivity and data to drive smarter merchandising Learn how to turn customer expectations into opportunities.
It's time for a Would You Rather Wednesday edition of Glenn Clark Radio, plenty to discuss this morning as we go over the latest on the Ravens, their playoff hopes and what needs to happen in order to get there, we'll also talk a little baseball after the stove has almost completely cooled off since the end of the Winter Meetings last week as we await for what the Orioles next move might be. It's a Wednesday so that means our guy Drew Forrester of DrewsMorningDish.com will be hanging out in studio to talk some sports with us of course, we'll go over the Ravens and their playoff chances with Drew, talk to him about the Pete Alonso signing and who knows what else will pop up as we play some Would You Rather. At 11:30am, the author of the new PressBox cover story on our Mo Gaba Sportsperson of year, Ravens beat writer Bo Smolka will tag in to tell us about the PressBox cover, his story, and we'll talk a little Ravens too after their win over the Bengals and what to keep an eye on as Sunday night hosting AFC East leading New England approaches. All that and much more on a Wednesday edition of the program!
Analyst firm Forrester has projected that AI-native cloud solutions could generate $20 billion in revenue by 2026, significantly reshaping enterprise IT operations. However, the transition to these solutions raises concerns about governance gaps that could lead to outages. Organizations are increasingly redesigning their systems across various sectors, including education and infrastructure financing, to manage the risks associated with AI. This shift is underscored by a recent Gallup poll indicating that 45% of U.S. employees are using AI at work, reflecting a growing reliance on AI tools for operational efficiency.The term "SLOP" has been designated as Merriam-Webster's 2025 Word of the Year, highlighting the cultural implications of AI's integration into daily communication. This term encapsulates the challenges of quality control in AI outputs, as the rapid scaling of AI tools often outpaces human judgment. Managed Service Providers (MSPs) are urged to focus on helping clients discern which AI outputs are reliable and which require scrutiny, emphasizing the need for quality control over mere automation.In the education sector, a notable trend is the adoption of oral exams to assess student learning, ensuring evaluations reflect genuine understanding rather than reliance on AI-generated content. Additionally, major tech companies like Microsoft and Google are adopting innovative financing strategies, such as short-term leasing agreements for computing power, to mitigate financial risks associated with AI infrastructure investments. These strategies allow companies to scale their AI capabilities while maintaining flexibility in their financial commitments.For MSPs and IT service leaders, the evolving landscape of AI presents both challenges and opportunities. The emphasis on governance and quality control in AI tools indicates a shift in how organizations will approach AI adoption, necessitating new validation steps and risk models. MSPs can leverage this moment by providing guidance on AI evaluation and compliance, ensuring that clients can navigate the complexities of AI integration while minimizing potential liabilities. Four things to know today 00:00 AI Adoption Surges as Forrester, Gallup, and Merriam-Webster Signal a Quality Problem04:40 -Education and Big Tech Respond to AI by Reworking Assessment and Risk Models07:13 OMB Uses Procurement Power to Set Federal Standards for Truthful, Unbiased AI Tools09:11 Disney Sets AI Rules: This is the Business of Tech. Supported by: https://cometbackup.com/?utm_source=mspradio&utm_medium=podcast&utm_campaign=sponsorship
Brand new lineup for Rocker Deaths part 8! From murder, to possible suicide to cancer, it's all right here! CREDITS & LINKS MUSIC COURTESY OF: Alien Manner "Green Dragon" Destined to Fail "Eternal Struggle" Stick the Landing "Headliner" Fading Point "Trigger" Alien Manner "Zinger" Destined to Fail "Lindsay's Song " Fading Point "Gasoline" KARA FUNDRAISER: http://spot.fund/CremationFundsForKaraMcCoy ROCKER LINEUP :
Bible StudyDon't just take our word for it . . . take His! We would encourage you to spend time examining the following Scriptures that shaped this sermon: .Sermon Notes:1. Why Did John Doubt?John is imprisoned after confronting Herod.From prison he hears Jesus' ministry reports.Jesus is not matching his expectations:John expected judgment (axe, winnowing fork).Jesus is healing, teaching mercy, loving enemies.Doubt often grows when God doesn't meet our expectations.We risk:Disbelief (walking away), orIdolatry (reshaping God into our image).2. What Did John Do With His Doubt?He brought his question directly to Jesus.The Psalms model honest questioning (“How long, Lord?”).Honest questions brought to God are themselves an act of faith.We bring our doubts to:Prayer,Scripture,Community (church, classes, Alpha).3. How Did Jesus Respond?Jesus doesn't condemn John.He points to evidence: “What you see and hear”—lives changed, people healed, good news preached.He points John back to Scripture (Isaiah).Jesus gently corrects John's expectations and strengthens his faith.God often strengthens us by showing us His work in others' lives.ConclusionThe final answer to our doubt is not an argument—but a person: Jesus.Discussion Questions:1. Is it surprising to you that great saints sometimes experience great doubt and discouragement?2. Can you think of a time when God didn't meet your expectations?3. Why is bringing our doubts to God itself an act of faith?4. What are the two things Jesus does in response to John's question? How might those also help us in times of doubt or discouragement?5. Do our doubts separate us from Jesus?Questions?Do you have a question about today's sermon? Email Randy Forrester ().
Welcome into a Would You Rather Wednesday edition Glenn Clark Radio, lots to go over on the program today as we attempt to officially put the loss to the Steelers behind us and begin preparing for what needs to happen Sunday Cincinnati in order to keep postseason hopes alive. Plus, the stove is exactly scalding hot down at the MLB Winter Meetings but moves are happening and reportedly the Orioles have been quite active, we'll chat about all the rumors swirling down at the meetings, when the O's could be more involved and much, much more. Plus, it's a Wednesday so our buddy Drew Forrester of DrewsMorningDish.com will be hanging out in studio to help us talk, Ravens, Orioles and who knows what else. Then at 11:45am, we will head out Cincinnati to check in with our friend Rocky Boiman of WLW 700 to preview Ravens-Bengals and see why this matchup could be any different than Thanksgiving night…
The managed service provider (MSP) market is projected to grow significantly, with a valuation increase from $337.6 billion in 2024 to $406.74 billion in 2025, driven by the complexity of modern IT infrastructures and rising cybersecurity threats. However, small businesses in the United States are facing severe challenges, shedding jobs at pandemic-level rates, with a net loss of 120,000 jobs reported in November 2025. This trend highlights a growing divide between small and large enterprises, as larger firms adapt more effectively to economic pressures, while small businesses struggle to maintain stability and are increasingly cautious about spending on new initiatives.The impact of artificial intelligence (AI) on the labor market is becoming more pronounced, with a study from the Massachusetts Institute of Technology indicating that AI could replace 11.7% of the U.S. workforce, equating to approximately $1.2 trillion in wages. As companies begin to manage digital employees alongside human workers, the need for effective governance and accountability frameworks becomes critical. Forrester predicts that by 2026, businesses will increasingly integrate AI into their workforce strategies, necessitating a shift in how leadership orchestrates workflows and manages costs.Windows 11 adoption has stalled, with its market share at 53.7% as of November 2025, indicating a growing indifference among consumers and businesses towards operating systems. This trend suggests that the value proposition for MSPs must evolve beyond device management and OS-level work, focusing instead on higher-level services such as identity management, application governance, and automation. As the market shifts, MSPs must adapt to provide solutions that drive business outcomes rather than relying on traditional refresh cycles and OS migrations.For MSPs and IT service leaders, the current landscape presents both challenges and opportunities. The need for clarity in navigating AI complexities and the integration of digital agents into workflows is paramount. Providers that can assist customers in managing these transitions and focus on outcomes rather than tools will position themselves as strategic partners. The future of the MSP market will depend on the ability to evolve and meet the demands of a changing workforce, ensuring that they remain relevant in an increasingly automated environment. Four things to know today 00:00 Small businesses are losing jobs, midmarket firms are reorganizing with AI — and MSPs must shift how they deliver value06:52 The MSP Market Is Growing Fast — but the real opportunity is helping customers manage AI, not devices10:07 Windows 11 Slowdown Shows Customers Don't Care About OS Upgrades — and MSP Value Lives Higher Up the Stack12:08 Slowing ChatGPT Growth and Rising Gemini Use Signal AI Models Becoming Commodities for Business Users This is the Business of Tech. Supported by: https://cometbackup.com/?utm_source=mspradio&utm_medium=podcast&utm_campaign=sponsorshiphttps://scalepad.com/dave/
Investors weigh bonds, jobless claims, and rising economic concerns with Jim Paulsen of Paulsen Perspectives and Charles Bobrinskoy, Vice Chairman at Ariel Investments. Earnings from Hewlett Packard Enterprise, Rubrik, Ulta Beauty, and SentinelOne help shape the afternoon narrative. Mike Proulx of Forrester and Lloyd Walmsley of Mizuho analyze Meta's reported pullback in metaverse spending and its implications for the tech landscape. We also hear from Rubrik CEO Bipul Sinha on results, dig into retail earnings with Courtney Reagan, and assess the 2026 IPO outlook with Brianne Lynch, Head of Market Insights at EquityZen, before wrapping with a look at tomorrow's key market drivers. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
MENOS CURSITIS Y MÁS RESULTADOS DE VENTAS Regístrate en el Top Team de Ventashttps://www.detonadoresdevalor.com/topHoy te voy a enseñar cómo venderle al cliente más difícil de todos: el cliente saturado. El que recibe 200 correos al día, 40 mensajes de WhatsApp, 3 propuestas iguales a la tuya y que ya no tiene paciencia para escuchar tu pitch de cinco minutos.Te voy a mostrar por qué la atención del cliente cayó a niveles históricos (Microsoft, LinkedIn, Gartner y Forrester lo confirman) y cómo adaptar tu mensaje para que te escuchen, te entiendan y te compren.Vamos a hablar de micro-mensajes, comunicación quirúrgica, cómo eliminar ruido, cómo liderar una conversación en menos de 20 segundos y cómo diferenciarte en un mundo donde todos dicen lo mismo.Si vendes B2B, B2C, servicios, productos o ideas, este episodio te va a ayudar a generar claridad, autoridad y respuesta inmediata.00:00 — Intro02:52 — Punto 1: tu cliente vive saturado.06:20 — Punto 2: más precisión igual a más persuasión.10:02 — Punto 3: muchas opciones es igual a parálisis por análisis.15:46 — Punto 4: el cliente saturado no lee… escanea / ojea.20:51 — Punto 7: simplifica para vender más.22:36 — Punto 8: preguntas, la herramienta más peligrosa de las ventas.24:39 — Punto 9: dale un break a tus clientes30:42 — Punto número 9.5: el vendedor es un curador, no un catálogo.34:17 — ConclusiónMENOS CURSITIS Y MÁS RESULTADOS DE VENTAS Regístrate en el Top Team de Ventashttps://www.detonadoresdevalor.com/top Hosted on Acast. See acast.com/privacy for more information.
Renegade Thinkers Unite: #2 Podcast for CMOs & B2B Marketers
If your 2026 budget is starting to feel like a no-win puzzle—flat headcount, higher growth expectations, fewer resources—this episode is for you. Craig Moore of Forrester joins Drew to reveal the budgeting mistakes too many B2B CMOs are still making—and what to do instead. From rethinking budget architecture to organizing around business outcomes, Craig shares the frameworks that enable CMOs to go beyond justifying their spend—and start leading the strategic conversation with CEOs, CFOs, and CROs. Get ready to challenge your assumptions, realign your org, and turn your budget into a true lever for growth. In this episode: The big 3 budgeting mistakes CMOs make Why campaign-based budgeting unlocks strategy Areas of volatility in 2026 AI's Role in Budget Planning This is just the first half of one of CMO Huddles monthly Bonus Huddles with B2B marketing strategists. To hear the rest of the conversation with Craig, visit CMO Huddles Hub on YouTube. For full show notes and transcripts, visit https://renegademarketing.com/podcasts/ To learn more about CMO Huddles, visit https://cmohuddles.com/
Aaron is joined by Tucker United spokesperson, Nikki Forrester. Tucker United is a coalition of Tucker County, West Virginia residents and allies who have come together to stop the proposed Ridgeline Power Plant between Davis and Thomas. The power plant would provide energy for a massive data center to be run by a shady, out-of-state corporation called Fundamental Data. Visit: the Tucker United website! Donate: Help Stop the Proposed Power Plant and Data Center Complex in Tucker County Check out: Highland Outdoors – West Virginia's Outdoor Magazine To gain up-to-the-minute access to the entire library of the American Exception podcast, subscribe to our Patreon at https://patreon.com/americanexception We are also on youtube at https://www.youtube.com/@americanexception9407 Special thanks to: Dana Chavarria, production Casey Moore, graphics Michelle Boley, animated intro Mock Orange, music
Ed Arnold, founder and managing partner at The Valorizer, brings decades of hands-on experience building customer value models, teaching value conversations, and guiding companies toward value-based pricing. After working directly with Tom Nagle at Monitor Group and leading value initiatives at LeveragePoint, Forrester, and Ibbaka, Ed has become one of the most respected practitioners of Economic Value Estimation (EVE) in B2B. In this episode, Ed and Mark dive deep into what "value" actually means, why B2B buyers define it differently than sellers, and how to quantify economic outcomes in a way that withstands scrutiny. They debate value vs. willingness to pay, unpack why value stories outperform case studies, and explore how real conversations—not spreadsheets—unlock premium pricing. Why You Have to Check Out Today's Episode: Master the real meaning of "value" in B2B—and why most companies still get it wrong. Discover how to run a value conversation that reveals economic impact and customer priorities. Learn how to turn EVE models into persuasive value stories your buyers can resell internally. "You need to quantify the value of the product you're selling—and you need to talk to customers about that to understand it and write their value story." — Ed Arnold Topics Covered: 05:09 – Value Perception in B2B: Why Customers Decide with Both Logic and Emotion 08:34 – Value vs. Willingness to Pay: The Debate Begins 12:06 – Why Willingness to Pay Is Not Value (And What It Actually Measures) 19:04 – Value Perception in B2B Sales: Influence, Trust, and Risk 20:41 – Value Is Always Relative (And Why Alternative Choices Change Everything) 24:26 – Value-Based vs. Competitor Pricing: Why They Aren't the Same Thing 28:03 – Value Story vs. Case Study: What Buyers Actually Need to Make Decisions 32:47– Quantifying Product Value: How to Build a Story Buyers Can Take to Their Executives Key Takeaways: "Value comes from use, not purchase." — Ed Arnold "Willingness to pay is not value, if it were, we'd never talk about leaving money on the table." — Ed Arnold "In B2B, value is 80% logic, 20% emotion." — Ed Arnold "A value story is customized. A case study is generic." — Ed Arnold "You can't build a value story without having a value conversation first." — Ed Arnold "Sometimes the value model reveals there simply isn't a differentiated advantage—and you have to accept that." — Ed Arnold People and Resources Mentioned: Tom Nagle: https://www.linkedin.com/in/thomas-tom-nagle LeveragePoint: https://www.leveragepoint.com/ Reed Holden: https://www.linkedin.com/in/reed-holden-913ab69/ Connect with Ed Arnold: LinkedIn: https://www.linkedin.com/in/edarnold1/ Newsletter: https://edarnold1.substack.com/ Connect with Mark Stiving: LinkedIn: https://www.linkedin.com/in/stiving/ Email: mark@impactpricing.com
Bible StudyDon't just take our word for it . . . take His! We would encourage you to spend time examining the following Scriptures that shaped this sermon: Sermon Notes:1. Worship Is HistoricalExodus 15:1 — Israel sings about God's real rescue at the Red Sea.Christian worship responds to God's real acts—especially the Cross and Resurrection.Without real saving events, worship has no foundation.2. Worship Is PersonalExodus 15:2 — “The LORD is my strength… my salvation.”Salvation must be personally received.Personal worship fuels corporate worship.In seasons of grief or shame, others can “hold” our worship for us.3. Worship Is DeclarativeExodus 15:11 — declaring who God is: holy, majestic, powerful.Declaring truth reorients our hearts, deepens our joy, and functions as spiritual warfare (2 Chronicles 20).4. Worship Is BeautifulExodus 15 is a song—with poetry, rhythm, and movement.God uses beauty, music, and art to reach deep places in us.Worship leaders help communicate God's beauty, not perform.ConclusionWorship is historical, personal, declarative, and beautiful.Worship steadies us when life spins around us.It trains us for our eternal vocation: worshiping the Lord in Spirit and truth.Discussion Questions:If you don't believe all the stories in the Bible, can you still worship God?Is quiet meditation or practicing mindfulness a form of worship? Why or why not?Does it matter that we worship corporately? Is private personal worship just as good?Can we still worship if we feel spiritually dry? What is the place of the emotions in worship?Can you share about a time when "personal pain robbed your perspective but worship restored it"?Questions?Do you have a question about today's sermon? Email Randy Forrester ().
This week the boys talk about countries trying to get a leg up in the world via food, Nestle pulling a Psy Op in Japan, and how the fancy high dollar whiskey folk make it work! CoreyRyanForrester.com TraeCrowder.com Sponsors: __________________________________ Bluechew.com Promo Code POA Soul.com Promo Code POA livemomentous.com promo code POA Ridge.com Join this channel to get access to perks: https://www.youtube.com/channel/UCE_luEVRgClC6dPceGVEZeg/join
It's Predictions season here at Forrester. We recently published our 2026 predictions across a variety of business functions, industries, and geographies. In this episode, we take a detailed look at three of our boldest calls for the coming year.