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Bible StudyDon't just take our word for it . . . take His! We would encourage you to spend time examining the following Scriptures that shaped this sermon:Sermon NotesBig IdeaThe Tabernacle shows us that God desires to dwell with His people — and that desire is ultimately fulfilled in Jesus Christ.1. Participation — A Glad InvitationBefore giving building instructions, God invited the people to contribute materials (Exodus 25:2).They gave what God had already provided (Exodus 12).Giving was voluntary — “from every man whose heart moves him.”Covenant generosity flows from joy, not compulsion.As Paul the Apostle writes in Second Corinthians 9:7, “God loves a cheerful giver.”ApplicationEverything we have is from God.Generosity is not the duty of a slave, but the privilege of a lover.If joy is missing, examine the heart — not just the habit.2. Pattern — Nearness and HolinessThe structure of the Tabernacle (courtyard → holy place → Most Holy Place) reveals two truths:God Is NearHis presence dwelt among His people.The Ark symbolized His throne on earth.Covenant means relationship — not distance.God Is HolyAccess was limited and required sacrifice.His purity creates a tension for sinful people.Nearness is a gift — not something to approach casually.ApplicationCome to God joyfully.Come to God reverently.Grace produces both confidence and humility.3. Fulfillment — The Person and Work of JesusThe Tabernacle pointed forward to Christ.In Gospel of John 1:14 we read:“The Word became flesh and dwelt among us.”Literally — He “tabernacled” among us.Jesus is:The true meeting place of heaven and earth.The fulfillment of the Temple.The presence of God in fullness.After His resurrection and ascension, His presence comes to us through the Holy Spirit — not as a replacement for Jesus, but as the living connection to Him.Discussion Questions1. Is generosity a joyful practice for you? Why or why not?2. How do different worship styles emphasize either God's nearness or holiness? How can worship emphasize both?3. Is the Holy Spirit a substitute for Jesus? Why or why not?4. Read Ephesians 2:19-22. How is Paul using the Temple metaphor? What might that look like today in the Christian Life? Hint: the "you" in v. 22 is plural.Questions?Do you have a question about today's sermon? Email Randy Forrester ().
It's time for a Wednesday edition of GCR, lots to cover this morning as we go over the latest from down in Sarasota and what's going on with the Orioles, we'll talk some Ravens and all the notable information coming from Indianapolis out at the NFL Combine this week as both Eric DeCosta and Jesse Minter spoke to the media, plus we will react to the NFL announcing that they got some replay reviews WRONG in the Ravens-Steelers game in Baltimore from December. To help us go over it all will be our friend Drew Forrester of DrewsMorningDish.com as get his take on the O's, the Ravens, NFL officiating, Olympic hockey and much, much more. At 11:45am, we'll get an expert's take on the NFL officiating when we check in with former NFL Official and NFL on FOX Rules Analyst Mike Pereira to see what he makes of the league ‘wishing they could overturn' the reviews from the Ravens game last season. All that and more!
Your inner voice can either talk you into your greatness or talk you out of it. That little voice shows up when you're about to take a risk, ask for something you want, or step into a room where you're not sure you belong. Most people either ignore it completely or let it run the show. Neither works. The real question is whether you know how to catch it, redirect it, and make it work for you instead of against you.Amber Lee Forrester built Quartz Wellness Collective on the idea that your inner voice shapes everything about your brand. She works with executives and incarcerated youth, bringing positive psychology and strengths-based coaching into spaces that need psychological safety and honest reflection. Her approach is direct: if you can identify the thought patterns that derail you, you can redirect them toward what you actually want.In this episode, Paula T. Edgar and Amber dig into imposter syndrome, why it shows up even for high-performers, and what to do when that voice tries to take over. Amber breaks down her framework for catching thoughts before they derail you, why reflection matters more than just pushing through, and how to lean on your strengths when your weaknesses try to speak louder. They also talk about why community and psychological safety matter for doing your best work, and what it actually looks like to build a brand that feels like you on purpose. If that voice has ever made you second-guess yourself or shrink back from something you wanted, this conversation gives you tools to shift it.1:33 – Amber's personal brand definition, three ways she describes herself, a Friedrich Nietzsche she often uses, and her Beyoncé hype song 4:27 – The childhood contrast that explains Amber's comfort in very different rooms5:37 – Amber's post-private school pivot from her original plan to her purpose11:25 – Amber's definition of imposter syndrome and an example of how it showed up for her 16:10 – How imposter syndrome affects your brand and the way you show up as a leader19:54 – How positive psychology helps you challenge narratives that undermine your confidence and branding22:40 – The framework Amber uses to move people from self-doubt to self-belief28:14 – Misconception about imposter syndrome, the importance of reflection, and how your answer to a simple question impacts your brand32:27 – Amber's high priority around creating safe community spaces, paving the way for brave spaces36:56 – Strengths-based anchor that helps you stay steady when your mind tries to hold you back42:46 – What Amber does for fun (and how even that ties back into her brand) Mentioned In Rewrite Your Story, Rewire Your Personal Brand with Amber Lee ForresterAmber Lee Forrester Quartz Wellness CollectivePOISED to Prosper Mentorship ProgramMy Engage Your Hustle™ Conference Playbook gives you the strategies to prepare, stand out, and follow up with impact. Get your copy today.PGE Consulting Group LLC empowers individuals and organizations to lead with purpose, presence, and impact. Specializing in leadership development and personal branding, we offer keynotes, custom programming, consulting, and strategic advising—all designed to elevate influence and performance at every level.Founded and led by Paula Edgar, our work centers on practical strategies that enhance professional development, strengthen workplace culture, and drive meaningful, measurable change.To learn more about Paula and her services, go to www.paulaedgar.com.
Daily Soap Opera Spoilers by Soap Dirt (GH, Y&R, B&B, and DOOL)
Click to Subscribe: https://bit.ly/Youtube-Subscribe-SoapDirt Bold and the Beautiful spoilers show that Electra Forrester (Laneya Grace) engages in questionable activities behind her boyfriend's back, and Ridge Forrester (Thorsten Kaye) lets out a scream. And, a character is harbouring a big secret, and a worrisome threat is made. B&B spoilers reveal that Electra finds herself in the design office at Forrester, where her aunt, Ivy Forrester (Ashleigh Brewer), advises her to head home. Ivy also reminds Electra of the multiple times Will Spencer (Crew Morrow) has disappointed her, including when Luna Nozawa (Lisa Yamada) got him drunk and took advantage of him at Il Giardino. Despite this, Electra hopes for a call from Will, who, in turn, hopes for a text from Electra. Bold and the Beautiful spoilers for next week indicate that RJ Forrester (Brayan Nicoletti) has had a crush on Electra since he returned to LA and seizes the opportunity to make his move. In an unexpected twist, RJ kisses Electra, an act that Ivy and Will catch. The situation intensifies when Dylan (Sydney Bullock) and Will share a close moment at the beach house following this incident. B&B spoilers hint that Ivy is caught by Daphne Rose (Murielle Hilaire) messing with something in a purse. Ivy becomes unhinged and threatens Daphne to keep quiet about what she has seen. The confrontation between Eric Forrester (John McCook) and Ridge also continues, with Ridge demanding Eric leave Katie Logan (Heather Tom) and return to Forrester Creations. And more spoilers for The Bold and the Beautiful confirm a showdown between Ridge and Katie, as Ridge blames her for Eric's stress. But with Eric vowing to return to Forrester on his own terms, the power dynamics could shift. Amidst the chaos, Daphne and Carter Walton (Lawrence Saint-Victor) enjoy their newlywed status, hinting at a possible baby announcement. This episode was hosted by Belynda Gates-Turner. With over 200,000 subscribers, Soap Dirt is the #1 Soap Opera Channel on YouTube. Visit our Bold and the Beautiful section of Soap Dirt: https://soapdirt.com/category/bold-and-the-beautiful/ Listen to our Podcasts: https://soapdirt.podbean.com/ And Check out our always up-to-date Bold and the Beautiful Spoilers page at: https://soapdirt.com/bold-and-the-beautiful-spoilers/ Check Out our Social Media... Twitter: https://twitter.com/SoapDirtTV Facebook: https://www.facebook.com/SoapDirt Pinterest: https://www.pinterest.com/soapdirt/ TikTok: https://www.tiktok.com/@soapdirt Instagram: https://www.instagram.com/soapdirt/
Daily Soap Opera Spoilers by Soap Dirt (GH, Y&R, B&B, and DOOL)
Click to Subscribe: https://bit.ly/Youtube-Subscribe-SoapDirt Bold and the Beautiful spoilers for Feb 23-27, 2026 reveal a dramatic turn of events as secrets unravel, causing a ripple effect amongst the characters. As the week unfolds, Katie Logan (Heather Tom) panics while Ivy Forrester (Ashleigh Brewer) lashes out. The mystery of Eric Forrester (John McCook) being Katie's secret designer is finally revealed, causing an uproar within the Forrester family. B&B spoilers suggest Bill Spencer (Don Diamont) and Katie intervene just as Eric is about to deny his involvement, leading to a heated confrontation. Brooke Logan (Katherine Kelly Lang) and Ridge Forrester (Thorsten Kaye) are caught off guard by this revelation, with Ridge expressing his fury. Amid this chaos, Liam Spencer (Scott Clifton) discloses the secret to Hope Logan (Annika Noelle), hinting at potential turmoil for the Spencer and the Forrester families. Spoilers for Bold and Beautiful reveal Donna Logan (Jennifer Gareis) grows increasingly concerned about Eric's health. During a showdown between Ridge and Eric, Eric experiences a health crisis, but his stubborn nature might prevent him from seeking medical attention. The episode also sees Dylan comforting Will Spencer (Crew Morrow) over Electra Forrester's (Laneya Grace) ultimatum, while RJ Forrester (Brayan Nicoletti) returns, potentially causing a shift in Will and Electra's relationship. More Bold and the Beautiful spoilers indicate the tension escalates between Katie and Brooke. Despite everyone's concern for Eric's health, Ridge insists that Eric should step away from Logan. Amid all this, Will grows closer to Dylan, and Donna fears for Eric's life. The drama continues to unfold, leaving the audience in anticipation of what's next on "Bold and the Beautiful." This episode was hosted by Belynda Gates-Turner for Soap Dirt. Visit our Bold and the Beautiful section of Soap Dirt: https://soapdirt.com/category/bold-and-the-beautiful/ Listen to our Podcasts: https://soapdirt.podbean.com/ Check out our always up-to-date Bold and the Beautiful Spoilers page at: https://soapdirt.com/bold-and-the-beautiful-spoilers/ Check Out our Social Media... Twitter: https://twitter.com/SoapDirtTV Facebook: https://www.facebook.com/SoapDirt Pinterest: https://www.pinterest.com/soapdirt/ TikTok: https://www.tiktok.com/@soapdirt Instagram: https://www.instagram.com/soapdirt/
Send a textJazz Forrester joins me to chat about her latest, Breaking from Frame, why she set the book in the 60's, her debut, Shifting Gears, the support she receives from her mom, Lee Winter and Jae, living in Canada and much more! Support the show at sapphiclaura is Bringing you fun chats with the best authors in sapphic fiction.Support the show
It's time for a Wednesday edition of Glenn Clark Radio, lots to cover on the program as continue discussion both the Ravens and the Orioles offseason, we'll dive more into the Orioles as we continue getting reports from Spring Training, plus we'll chat more about the Lamar Jackson contract situation after Patrick Mahomes re-structured his deal with Kansas City this morning, plus Declan Doyle referenced working with Lamar yesterday. It's a Wednesday, so that means our guy Drew Forrester of DrewsMorningDish.com will be hanging out with us in studio, we'll get his thoughts on the O's, the Ravens, maybe a little golf and hopeful some ‘Hanging on the Rim' and ‘Shaved Ice' as well! At 11:45am, we are going to catch up with one of our favorites again, the great Buck Showalter, get his thoughts on the Orioles acquisition of Chris Bassitt, the offseason as a whole, Spring Training and much more.
Bible StudyDon't just take our word for it . . . take His! We would encourage you to spend time examining the following Scriptures that shaped this sermon: Sermon NotesIntroLaw can feel like an awkward piece of furniture in the Christian lifeSome overemphasize it, others throw it outScripture and the Church's wisdom shows Law has a proper placeCategories of OT LawCeremonial (sacrifices/food laws) → fulfilled in ChristCivil (Israel's national laws) → instructive, not bindingMoral (God's character) → still applies (esp. 10 Commandments)Big Idea: The 10 Commandments are…1) A MirrorReveals sin and exposes our heartsJesus deepens the Law (lust = adultery, hatred = murder)Law shows our need for a SaviorLaw reveals but cannot heal → drives us to Christ2) A MuzzleRestrains evil in societyProduces fear of consequences / justiceDoesn't change hearts, but limits harm3) A MapAfter salvation, guides believers in discipleshipShows what faithful living and flourishing look likeHelps define love rightlyConclusion: Law leads to LoveJohn 14:21 — obedience flows from loveMirror: God loves us enough to tell the truthMuzzle: God loves the world enough to restrain evilMap: God loves us enough to guide usCommandments 1–4: love God; 5–10: love neighborDiscussion Questions1. What is your gut-level reaction to Law in the Christian life? Where does that originate?2. How have past church experiences, family-of-origin, or other faith communities influenced the way you approach the Ten Commandments and other moral laws?3. Are you convicted by any of the Ten Commandments? If so, how do you respond to that conviction?4. Give an example of how one of the Ten Commandments helped you better understand what it meant to love.5. In Rom 6:14, Paul writes, “For sin will have no dominion over you, since you are not under law but under grace.” (Romans 6:14 ESV). In 1 Cor 9:21, he writes: “To those outside the law I became as one outside the law (not being outside the law of God but under the law of Christ) that I might win those outside the law.” (1 Corinthians 9:21 ESV). What does Paul mean by these two statements - not under law, but under the law of Christ? Are they contradictions? How would you define the law of Christ?Questions?Do you have a question about today's sermon? Email Randy Forrester ().
Daily Soap Opera Spoilers by Soap Dirt (GH, Y&R, B&B, and DOOL)
Click to Subscribe: https://bit.ly/Youtube-Subscribe-SoapDirt Bold and the Beautiful spoilers show that next week kicks off with a major health scare for Eric Forrester (John McCook), under pressure from Bill Spencer (Don Diamont) to finalize his designs for Logan. Donna Logan (Jennifer Gareis) tries to convince Eric to seek medical help as his health deteriorates, adding more stress to her already strained situation due to the secret she shares with Eric and Katie Logan (Heather Tom). B&B spoilers reveal that Ridge Forrester (Thorsten Kaye) and Brooke Logan (Katherine Kelly Lang) learn from Bill and Katie that Eric is Katie's secret lead designer. This revelation leads to a confrontation between Ridge and Eric, with devastating consequences for both the Forrester and Spencer families. Meanwhile, Liam Spencer (Scott Clifton) discloses Eric's secret to Hope Logan (Annika Noelle), leading to heightened tension and drama. The Bold and the Beautiful spoilers indicate that Ivy Forrester (Ashleigh Brewer) eavesdrops on a conversation between Will Spencer (Crew Morrow) and Electra Forrester (Laneya Grace), further complicating their messy relationship. B&B spoilers hint that Eric finally comes clean to Ridge and Brooke, raising questions about his health and his decision to join Logan. This week's episodes promise a rollercoaster of emotions, secrets, and revelations on Bold and the Beautiful, making it a must-watch for all soap opera fans. This episode was hosted by Belynda Gates-Turner for the #1 Soap Opera Channel, Soap Dirt. Visit our Bold and the Beautiful section of Soap Dirt: https://soapdirt.com/category/bold-and-the-beautiful/ Listen to our Podcasts: https://soapdirt.podbean.com/ And Check out our always up-to-date Bold and the Beautiful Spoilers page at: https://soapdirt.com/bold-and-the-beautiful-spoilers/ Check Out our Social Media... Twitter: https://twitter.com/SoapDirtTV Facebook: https://www.facebook.com/SoapDirt Pinterest: https://www.pinterest.com/soapdirt/ TikTok: https://www.tiktok.com/@soapdirt Instagram: https://www.instagram.com/soapdirt/
Daily Soap Opera Spoilers by Soap Dirt (GH, Y&R, B&B, and DOOL)
Click to Subscribe: https://bit.ly/Youtube-Subscribe-SoapDirt Bold and the Beautiful spoilers suggest Will Spencer (Crew Morrow), is set to take a dramatic turn by the end of the week. Will is likely to quit his job at Forrester Creations, instigated by the ongoing dispute with Ivy Forrester (Ashleigh Brewer) and possibly join his parents at Logan Designs. The tension escalates when Ivy accuses Will of trying to get close to Dylan (Kate Schettler), who is living in fear of Ivy. As a result, Will's relationship with Electra Forrester (Laneya Grace) is strained and an ultimatum from her could force Will to change his approach and possibly his job. B&B spoilers reveal the situation with Dylan and Ivy has been a major cause for Will's rage. The drama unfolds as Ivy accuses Will and Dylan of getting close while Electra was out of town. The news that Dylan was in Will's lap is likely to act as a deal breaker for Electra. This, coupled with Ivy's aggressive attitude, might force Will to take a drastic decision. Spoilers for Bold and Beautiful suggest Electra confronts Will with an ultimatum, which might be related to him apologizing to Ivy and cutting off any contact with Dylan. Bill Spencer (Don Diamont) and Katie Logan (Heather Tom), Will's parents, might offer him a way out by suggesting he join them at Logan Designs or Spencer Publications. More B&B spoilers hint the ongoing feud with Ivy and the ultimatum from Electra might push Will to quit Forrester Creations and join his parents. This could also tie into Bill's revenge plan against Forrester Creations, which he has been plotting for a while. It is speculated that Will's exit from Forrester Creations could manifest by the end of February sweeps. You are listening to Belynda from Soap Dirt. The most listened to soap opera podcaster. Visit our Bold and the Beautiful section of Soap Dirt: https://soapdirt.com/category/bold-and-the-beautiful/ Listen to our Podcasts: https://soapdirt.podbean.com/ Check out our always up-to-date Bold and the Beautiful Spoilers page at: https://soapdirt.com/bold-and-the-beautiful-spoilers/ Check Out our Social Media... Twitter: https://twitter.com/SoapDirtTV Facebook: https://www.facebook.com/SoapDirt Pinterest: https://www.pinterest.com/soapdirt/ TikTok: https://www.tiktok.com/@soapdirt Instagram: https://www.instagram.com/soapdirt/
Global technology spending is projected to reach $5.6 trillion by 2026, with nearly two-thirds of this investment directed toward software and computer equipment, particularly servers, according to Forrester. Generative AI is cited as a primary driver of this increase, shifting the balance of power toward cloud providers such as AWS and Azure. This escalation has implications for operational margins and the position of IT service providers, as businesses increasingly migrate complex workloads to cloud infrastructure ecosystems.Supporting data shows a disconnect between tech employment trends and hiring activity. In January 2026, technology companies cut approximately 20,155 jobs, mainly in telecommunications, while job postings for tech positions rose by 13% compared to the prior month, based on CompTIA analysis. Dave Sobel interprets this as a shift away from permanent IT headcount to project-based, AI-focused engagements. This development places pressure on service providers, who must adapt to buyers reallocating spend from traditional staffing models to short-term, outcome-oriented contracts.Adjacent discussion covered two press releases: VirtuaCare launched a support offering for Windows-based MSPs needing Apple expertise, delivering an externally verifiable, Apple-certified service. In contrast, Miso announced a roadmap for an autonomous AI L1 technician but did not substantiate claims with deliverables or customer data. Dave Sobel emphasized the need for MSPs to demand piloting, outcome metrics, and auditable product maturity, warning against reliance on unproven AI solutions and highlighting the risk of outsourcing as only a temporary solution.The core implication for MSPs and IT providers is a need for tactical negotiation and operational risk management. Dave Sobel recommends using AI first to reduce internal labor costs before introducing it as a client offering, prioritizing outcome-based pricing and adjusting contracts to retain value from efficiency gains. Providers should avoid becoming displaced labor, rigorously test new technologies before adoption, and remain vigilant regarding vendor claims. The emphasis remains on capturing and defending margins through accountable operations and contract governance rather than chasing speculative innovation.Three things to know today00:00 Tech Spending Hits $5.6T but MSPs Face Margin Squeeze Without AI Pricing Reset05:31 VirtuaCare Ships Apple Support; Mizo Announces Roadmap—One's Testable Today08:17 MSPs Must Capture AI Efficiency Value or Face Margin CompressionThis is the Business of Tech. Supported by: Small Biz Thought CommunityCheck out Killing IT
Time for a Wednesday edition of the program, lots to cover on the program as we go over a busy news cycle over the last 24 hours, we've heard from Orioles GM Mike Elias down in Spring Training, we got an unfortunate injury update regarding Jackson Holliday, the Ravens continue to fill out their coaching staff with another familiar face and plenty more. It's a Wednesday, so Drew Forrester of DrewsMorningDish.com will be here, at 11:15am we'll chat with Maryland women's basketball star Saylor Poffenbarger, then we'll talk some NFL Draft with NFL Analyst Charles Davis!
THE Sales Japan Series by Dale Carnegie Training Tokyo, Japan
The Five-Phase Sales Solution Cadence: Facts, Benefits, Applications, Evidence, Trial Close When you've done proper discovery—asked loads of questions about where the buyer is now and where they want to be—you earn the right to propose a solution. But here's the kicker: sometimes the right move is to walk away. If you force a partial or wrong-fit solution, you might "grab the dough" short-term, but you'll torch trust and reputation—the two assets that don't come back easily. Below is a search-friendly, buyer-proof cadence you can run in any market—**Japan vs **United States, SME vs enterprise, B2B services vs SaaS—especially post-pandemic when procurement teams want clarity, proof, and outcomes, not fluffy feature parades. How do you know if your solution genuinely fits the buyer (and when should you walk away)? You know it fits when you can map your solution to their stated outcomes—and prove it—without twisting the facts. If the buyer needs an outcome you can't deliver, the ethical (and commercially smart) play is: "We can't help you with that." In 2024–2026, buyers are savvier and more risk-aware. They'll check reviews, ask peers, and sanity-test claims through AI search tools and internal stakeholder scrutiny. In high-trust cultures (including Japan) and high-compliance industries (finance, health, critical infrastructure), a wrong-fit sale becomes a reputational boomerang. The deal closes once; the story travels forever. Do now: Write a one-page "fit test": buyer outcomes → your capability → evidence. If any outcome can't be supported, qualify out fast. What does "facts" mean in a modern B2B sales conversation? Facts are the provable mechanics—features, specs, process steps, constraints—and the proof that they work. Facts aren't the goal; they're the credibility scaffolding. Salespeople often drown here: endless micro-detail, endless Q&A, endless spreadsheets. Yes, analytical buyers (engineering-led firms, CFO-led committees) will pull you into the weeds—but remember: they aren't buying the process. They're buying the outcome from the process. Bring facts that de-risk the decision: implementation timelines, security posture (SOC 2/ISO), uptime/SLA history, integration limits, and measurable performance benchmarks. Then move on before you get stuck. Do now: Prepare a "facts pack" with 5–7 proof points (not 57 features). Use it to earn trust, then pivot to outcomes. How do you turn features into benefits buyers will actually pay for? Benefits are the "so what"—the measurable results the buyer gets because the feature exists. If you can't link a feature to an outcome, it's just trivia. A weight, colour, dimension, workflow, dashboard, or AI model is not valuable by itself. It becomes valuable when it improves a KPI: reduced cycle time, fewer defects, higher conversion, lower churn, faster onboarding, better safety, tighter compliance. This is where classic sales thinking still holds up—think **SPIN Selling and the buyer's implied needs: pain, impact, and value. In a tight 2025 budget environment, "nice-to-have" benefits die quickly; "must-have" outcomes survive. Do now: For every top feature, write one sentence: "This enables ___, which improves ___ by ___ within ___ days." If you can't fill the blanks, drop the feature from your pitch. What is the "application of benefits" and how do you make it real inside their business? Application is where benefits turn into daily operational reality—what changes in workflow, decisions, and results.This is the "rubber meets the road" layer. Don't just say "we improve productivity." Show where it lands: which meetings get shorter, which approvals disappear, which roles stop firefighting, which customers get served faster, which errors are prevented, and what leaders see weekly on dashboards. Compare contexts: a startup may care about speed and cash runway; a multinational may care about governance, change management, and multi-region rollouts. A consumer business might chase conversion and NPS; a B2B industrial firm might chase downtime reduction and safety incidents. Do now: Build a simple "Before → After" map for their week: processes eliminated, expanded, improved—and who owns each change. What counts as credible evidence (and what "proof" actually convinces buyers)? Credible evidence is specific, comparable, and close to the buyer's reality—same industry, similar scale, similar constraints. "Trust me" is not evidence. Bring proof that survives scrutiny: reference customers, quantified case studies, independent reviews, pilot results, and implementation artefacts (plans, timelines, adoption metrics). The closer the comparison company is to the buyer, the more persuasive it becomes. This is also where storytelling matters: not hype—narrative. Who was involved? What went wrong? What changed? What were the numbers before and after? Analysts like **Gartner or **Forrester can help with category credibility, but a near-peer success story usually seals confidence. Do now: Collect 3 "mirror case studies" (similar buyer profiles) and write them as short stories: problem → actions → results → lessons. How do you do a trial close without sounding pushy or sleazy? A trial close is a simple comprehension-and-comfort check that invites objections early—before you ask for the order. Done right, it's calm, not clingy. After you've walked through facts → benefits → application → evidence, ask: "How does that sound so far?" Then shut up. Silence is a tool. If they raise objections, good—interest is alive, and you can add pinpoint proof. If they say nothing (or go vague), start worrying: they may have already mentally deleted you as an option. This is the moment to clarify, re-anchor to outcomes, and confirm next steps in the sales cycle. Do now: Use one trial close per phase. Treat objections as data, not drama, and log them into your CRM as themes to address. Conclusion: the cadence that keeps you credible and gets you paid This five-phase cadence works because it respects how adults buy: they need proof, relevance, and a clear path from "today" to "better." Keep the sequence tight—facts, then benefits, then application, then evidence, then a trial close—and you'll avoid the two killers of modern selling: feature-dumps and wishful thinking. Author credentials Dr. Greg Story, Ph.D. in Japanese Decision-Making, is President of Dale Carnegie Tokyo Training and Adjunct Professor at Griffith University. He is a two-time winner of the Dale Carnegie "One Carnegie Award" (2018, 2021) and recipient of the Griffith University Business School Outstanding Alumnus Award (2012). As a Dale Carnegie Master Trainer, Greg is certified to deliver globally across all leadership, communication, sales, and presentation programs, including Leadership Training for Results. He has written several books, including three best-sellers — Japan Business Mastery, Japan Sales Mastery, and Japan Presentations Mastery — along with Japan Leadership Mastery and How to Stop Wasting Money on Training. His works have been translated into Japanese, including Za Eigyō (ザ営業), Purezen no Tatsujin (プレゼンの達人), Torēningu de Okane o Muda ni Suru no wa Yamemashō (トレーニングでお金を無駄にするのはやめましょう), and Gendaiban "Hito o Ugokasu" Rīdā (現代版「人を動かす」リーダー). Greg also publishes daily business insights on LinkedIn, Facebook, and Twitter, and hosts six weekly podcasts. On YouTube, he produces The Cutting Edge Japan Business Show, Japan Business Mastery, and Japan's Top Business Interviews, which are widely followed by executives seeking success strategies in Japan.
Bible StudyDon't just take our word for it . . . take His! We would encourage you to spend time examining the following Scriptures that shaped this sermon: .Sermon Notes1. Grace – God saves first“I bore you on eagles' wings” (v.4)Relationship begins with rescue, not achievement2. Obedience – God shapes our livesNot cheap grace, not legalismGod's commands lead to flourishingEmpowered by the Spirit3. Vocation – God sends us“A kingdom of priests” (v.6)Represent God to the world & the world to GodDiscussion Questions1) Does every human being need to be rescued in order to enjoy God's love?2) Are you more tempted by cheap grace or legalism?3) Why is the Holy Spirit critical for obedience?4) Define the priestly vocation. Give an example of how you live out your priestly vocation.Questions?Do you have a question about today's sermon? Email Randy Forrester ().
Today's episode is about a life that never stopped answering the call to serve, even after most people would have felt they'd already done more than enough. My guest is Dick Forrester, a man whose life journey spans farming roots in Virginia, military aviation service during the Vietnam era, decades of leadership in the aviation industry, and now a powerful season of hands-on ministry in retirement. Dick's story is one of steady responsibility and quiet leadership, shaped early by hard work, refined through military service, and strengthened by a career that demanded precision, judgment, and accountability. But rather than slowing down in retirement, Dick found himself drawn into a new calling: helping people in their most vulnerable moments through Sheds of Hope, sponsored by Lake Oconee Presbyterian Church. Sheds of Hope is a practical, boots-on-the-ground disaster response effort that provides secure storage sheds to families who've lost homes, belongings, and stability. These sheds become more than structures, they become a first step toward dignity, order, and rebuilding. In this conversation, Dick shares how each chapter of his life prepared him for this work, why faith must be lived as much as it's believed, and what he's learned by showing up, again and again, for people often facing overwhelming loss. We'll also talk about the upcoming Chili Cook-Off fundraiser at Bruzze's Brewery, a community event that helps fuel this important mission. This is a story about purpose that evolves, service that never retires, and hope that shows up with tools in hand. Todays Guest: Dick Forrester, Lake Oconee Presbyterian Church, Sheds of Hope Program Sheds of Hope Website: https://www.lopc-pca.org/sheds-of-hope Website: https://www.lopc-pca.org/sheds-of-hope-chili-fundraiser Phone: 706-485-4501 Sponsors: Tim Broyles State Farm https://mydowntownagency.com/ Second Chance Boutique https://colinc.org/second-chance-boutique/ Lake Oconee Family Fitness & Fero Fit https://loffc.net/ https://www.facebook.com/ferofitoconee/
Daily Soap Opera Spoilers by Soap Dirt (GH, Y&R, B&B, and DOOL)
Click to Subscribe: https://bit.ly/Youtube-Subscribe-SoapDirt Bold and the Beautiful spoilers for Feb 09-13, 2026 reveal Eric Forrester (John McCook) delivering a shocker, and Ridge Forrester (Thorsten Kaye) in for some explosive revelations. Deacon Sharpe (Sean Kanan) and Taylor Hayes (Rebecca Budig) continue their dangerous liaison. As Steffy Forrester (Jacqueline MacInnes Wood) attempts to thwart their plans, it seems their love affair is only gaining momentum. B&B spoilers suggest that Liam Spencer (Scott Clifton) discovers that Eric is the lead designer for Katie Logan (Heather Tom), causing ripples of shock and excitement. The secret becomes a tough one to keep, especially when it could potentially lead to betraying Katie and Eric. As Ridge wrestles with guilt, the reappearance of RJ Forrester (Brayan Nicoletti) at the office intensifies his remorse for pushing Eric out of Forrester. Spoilers for Bold and Beautiful indicate Sheila Carter (Kimberlin Brown) grows increasingly suspicious of her husband Deacon's frequent absences. Unaware of his secret rendezvous with Taylor, Sheila's suspicions are set to explode into an uncontrollable rage. At the same time, Katie is left stunned by Eric's perfect collection of designs for Logan, prompting her to swear secrecy to protect their venture. Bold and Beautiful spoilers hint Steffy drops a bombshell on Ridge, revealing that Taylor is head over heels for Deacon despite the risks. This revelation triggers a multitude of reactions, with Brooke Logan (Katherine Kelly Lang) possibly expressing joy at Taylor finding her happiness. In other developments, RJ Forrester starts to question Electra Forrester (Laneya Grace) about her friend Dylan. This burgeoning curiosity, coupled with Ivy Forrester's (Ashleigh Brewer) bullying of Dylan, sets the stage for relationship drama and confrontations. This episode was hosted by Belynda Gates-Turner for the #1 Soap Opera Channel, Soap Dirt. Visit our Bold and the Beautiful section of Soap Dirt: https://soapdirt.com/category/bold-and-the-beautiful/ Listen to our Podcasts: https://soapdirt.podbean.com/ Check out our always up-to-date Bold and the Beautiful Spoilers page at: https://soapdirt.com/bold-and-the-beautiful-spoilers/ Check Out our Social Media... Twitter: https://twitter.com/SoapDirtTV Facebook: https://www.facebook.com/SoapDirt Pinterest: https://www.pinterest.com/soapdirt/ TikTok: https://www.tiktok.com/@soapdirt Instagram: https://www.instagram.com/soapdirt/
Studien von Forrester zeigen, dass inzwischen fast 90 % der B2B-Käufer generative KI als zentrale Informationsquelle nutzen – insbesondere im Technologie- und Softwareumfeld.
Le discours sur impact de l’intelligence artificielle (IA) et emploi a atteint son paroxysme. Les gros titres hurlent aux licenciements massifs, les communiqués de presse vantent l’IA comme la solution miracle pour réduire les coûts salariaux. Pourtant, derrière cette cacophonie d’alertes et de battage médiatique se cache une réalité bien plus nuancée. J.P. Gownder, vice-président et analyste principal au sein de l’équipe Future of Work de Forrester, analyse depuis des décennies la transformation du monde du travail par la technologie. Son dernier rapport, The Forrester AI Job Impact Forecast for the US 2025-2030, tranche dans le vif avec une rigueur empirique. Le verdict ? L’apocalypse de l’emploi n’est pas pour demain, mais un ajustement mesuré se profile à l’horizon. IA et emploi aux USA : l’apocalypse attendra encore un peu JP Gownder est catégorique sur le sujet de l’emploi et de l’IA : l’apocalypse peut attendre. Au moins jusqu’en 2030. Ouf ! Toutes les images de cet article ont été réalisées avec une combinaison de Midjourney, Gemini Nano Banana pro et Adobe Photoshop Le fossé entre les annonces et la réalité Lorsque Klarna a annoncé qu’elle cessait de recruter des humains, le monde de la tech a pris note. La fintech suédoise est devenue l’emblème de la réduction des effectifs pilotée par l’IA. Pourtant, un examen plus attentif révèle un schéma que Gownder a observé au fil de centaines d’échanges avec des entreprises : le décalage entre les déclarations des dirigeants et la réalité opérationnelle. Neuf entreprises sur dix qui annoncent des licenciements liés à l’IA ne disposent pas encore de solutions d’IA matures. La plupart des suppressions de postes sont donc motivées par des raisons financières, et l’IA n’est qu’un bouc émissaire, du moins pour l’instant — J.P. Gownder, Forrester Ce phénomène rappelle ce qui s’est passé après la victoire d’IBM Watson à Jeopardy en 2011, quand la panique autour des suppressions d’emplois imminentes s’est révélée prématurée d’une bonne demi-décennie. Les rouages de ce décalage sont simples à comprendre. Un PDG annonce une réduction d’effectifs de 20 %, l’IA devant reprendre le travail. Mais mettre en place une solution d’IA capable d’accomplir réellement ces tâches demande 18 à 24 mois, « à condition que ça fonctionne ». Entre-temps, le travail doit bien être fait. Gownder a vu des entreprises licencier des salariés en invoquant les capacités de l’IA, puis recruter discrètement des équipes dans des pays à bas coûts quelques semaines plus tard. « Ils licencient des gens à cause de l’IA, observe-t-il, et trois semaines après, ils embauchent une équipe en Inde parce que la main-d’œuvre y est tellement moins chère ». Le discours sur l’IA sert souvent de paravent commode à un bon vieil arbitrage sur les coûts. La trajectoire de Klarna illustre parfaitement ce schéma. Après avoir réduit agressivement ses effectifs de 40 % et vanté un chatbot IA capable de faire le travail de 700 agents du service client, l’entreprise a fait marche arrière. Son PDG Sebastian Siemiatkowski a reconnu que cette automatisation à outrance avait engendré un service « de moindre qualité ». L’entreprise recrute désormais des agents humains selon un modèle « à la Uber ». Comprendre la prévision de 6 % de pertes d’emplois Les prévisions de Forrester tablent sur une perte nette de 6 % des emplois d’ici 2030, soit environ 10,4 millions de postes dans l’économie américaine. La moitié de cet impact provient de l’IA générative ; le reste de l’automatisation, de la robotique et des applications d’IA non générative. Ce chiffre peut sembler modeste au regard des prédictions apocalyptiques qui circulent dans les médias, mais il faut le remettre en contexte. Durant la Grande Récession de 2008-2009, les États-Unis ont perdu 8,7 millions d’emplois. Ces pertes étaient toutefois temporaires, liées à une conjoncture macroéconomique qui a fini par se retourner. Les emplois que Forrester prévoit de voir disparaître sont « structurellement remplacés par le travail des machines » et pourraient ne jamais revenir. Impact de l’IA sur l’emploi : Je m’attends à voir beaucoup plus de travail en freelance et de missions de conseil, mais cela ne veut pas dire qu’il n’y aura plus de parcours professionnels classiques. JP Gownder La méthodologie derrière ce chiffre s’appuie sur la base de données O-Net du Bureau of Labor Statistics. Celui-ci recense plus de 800 catégories d’emplois avec des informations détaillées sur les compétences et les tâches requises. En croisant ces données avec les capacités actuelles et prévisionnelles de l’IA, Gownder et Michael O’Grady ont identifié les métiers les plus exposés à l’automatisation. « Pour les emplois qui impliquent des compétences et des tâches fortement impactées par l’IA et l’automatisation, nous prévoyons davantage de suppressions de postes, explique Gownder. Dans les catégories moins touchées, nous en prévoyons évidemment moins ». Le paradoxe de Solow et la productivité de l’IA La célèbre observation de Robert Solow selon laquelle « on voit des ordinateurs partout, sauf dans les statistiques de productivité » trouve un nouvel écho à l’ère de l’IA. Le parallèle est instructif. Il a fallu près de trois décennies pour que l’impact du web sur la productivité se concrétise. Le commerce en ligne ne bouleverse véritablement le commerce traditionnel que maintenant, comme en témoigne la fermeture des commerces indépendants de New York à Paris. La fenêtre de cinq ans retenue par Forrester serait-elle trop étroite ? Gownder reconnaît les limites inhérentes à l’exercice de prévision. « Toute projection au-delà de cinq ans relève davantage de l’impression que de l’analyse ». Pourtant, le rythme d’adoption des technologies s’est considérablement accéléré. Le téléphone a mis 75 ans pour atteindre 100 millions d’utilisateurs après son invention en 1878. L’ordinateur personnel y est parvenu en 16 ans. Le téléphone mobile en sept ans. ChatGPT ? Deux mois. Cette compression suggère que si le paradoxe de Solow reste d’actualité, son horizon temporel pourrait être nettement plus court. « S’il y a une apocalypse de l’emploi, on aura moins de gens qui travaillent, c’est le principe même d’une apocalypse. Ces gens-là devraient donc produire davantage. On ne peut pas avoir d’apocalypse de l’emploi sans voir la productivité globale augmenter ». — J.P. Gownder, Forrester Les données de productivité racontent une histoire qui donne à réfléchir. De 1947 à 1973, la productivité du travail aux États-Unis progressait de 2,7 % par an. Le cycle économique actuel affiche 1,8 %. Même en isolant les trimestres écoulés depuis le lancement de ChatGPT, on n’obtient que 2,2 %. Les chiffres ne mentent pas, et ils ne montrent pas encore les gains révolutionnaires promis par les apôtres de l’IA. IA et emploi : où se situent les points de tension L’impact de l’IA sur l’emploi aux États-Unis ne sera pas uniforme. Les agents des centres d’appels subissent une pression continue, amorcée avec les serveurs vocaux interactifs et désormais amplifiée par des solutions bien plus sophistiquées. Rédacteurs techniques et créateurs de contenus web se trouvent en terrain miné. Les souscripteurs en assurance voient les algorithmes empiéter sur leur territoire : la vision par ordinateur peut désormais évaluer les dégâts d’un accident de voiture à partir de simples photos. Les postes de débutants impliquant la création de tableurs ou de présentations sont sous pression croissante. Un cas plus nuancé Le développement logiciel présente un cas plus nuancé. « Si vous êtes développeur débutant, souligne Gownder, on sait que Claude fait un excellent travail pour générer du code basique ». Mais les développeurs seniors, dotés d’une vision architecturale et d’une compréhension systémique, restent indispensables. Un schéma se répète dans l’ensemble du travail intellectuel : l’IA augmente plus qu’elle ne remplace, transformant les fiches de poste plutôt qu’elle n’élimine les postes eux-mêmes. « Ce n’est pas qu’il n’y aura pas d’emplois qui disparaîtront, précise-t-il, mais ils sont bien plus spécifiques et limités, et il faut concevoir la bonne technologie pour remplacer tel ou tel poste. Ce n’est pas tout le monde qui disparaît ». IA et emploi: les titres de journaux sont clairs, c’est l’apocalypse. La réalité est plus nuancée. Le travail manuel présente sa propre dynamique. La robotique jouera un rôle dans certains secteurs : le tri et la préparation de commandes en entrepôt ont progressé grâce à la vision par ordinateur, et le BTP a vu des expérimentations avec des robots poseurs de briques ou couleurs de béton. Mais les robots humanoïdes qui font la une des médias ont peu de chances d’être déployés massivement dans les entreprises d’ici la fin de la période couverte par les prévisions. Le monde physique, avec ses variations infinies et ses imprévus constants, résiste obstinément à l’automatisation. Cols blancs : fausses pistes et vrais défis Les cols blancs représentent désormais environ 60 % de la population active aux États-Unis comme en Europe, un basculement spectaculaire par rapport aux générations précédentes. Ces « analystes symboliques », selon l’expression de Charles Handy, ne produisent pas de biens physiques, ce qui a conduit certains à supposer que leur travail serait facilement transférable à des systèmes d’IA. Gownder réfute cette idée. « La plupart des emplois de bureau sont en réalité assez productifs, parce qu’il y a quelque chose à l’autre bout pour lequel quelqu’un est prêt à payer ». Les ingénieurs logiciels créent des applications qui permettent d’autres activités. Par ailleurs, les médecins produisent des résultats de santé. Quant à eux, les analystes aident les organisations à prendre de meilleures décisions. Des difficultés pratiques Les difficultés pratiques du déploiement de l’IA dans les environnements de bureau corroborent ces objections théoriques. Ensuite, les hallucinations restent un problème récurrent, introduisant des marges d’erreur que les travailleurs intellectuels doivent repérer et corriger. Les salariés manquent souvent des compétences et de la compréhension nécessaires pour utiliser efficacement les outils d’IA. Les organisations surestiment ce que l’IA peut accomplir. « Quand ça échoue, c’est spectaculaire », observe Gownder. Les incidents Deloitte en Australie et au Canada, où des contenus générés par IA truffés d’hallucinations flagrantes ont été livrés à des clients gouvernementaux, illustrent les risques réputationnels d’une automatisation prématurée. Le rapport destiné au gouvernement australien contenait des citations académiques inventées et même une fausse citation d’un jugement de la Cour fédérale. Les deux gouvernements ont exigé des remboursements. « Vous n’avez pas intérêt à produire de la bouillie générée par l’IA et à la présenter comme votre travail sans relecture, sans recul. C’est la garantie de l’échec ». — J.P. Gownder, Forrester Une étude de la Harvard Business Review confirme ces inquiétudes. Les chercheurs ont constaté que les dirigeants qui utilisaient ChatGPT pour faire des prévisions devenaient nettement plus optimistes, plus confiants, et produisaient des prévisions moins bonnes que ceux qui consultaient leurs pairs. Le ton péremptoire de l’IA génère un fort sentiment d’assurance, sans le garde-fou de la régulation sociale et du scepticisme salutaire qu’apporte la consultation entre humains. L’impact sur les marketeurs et les professionnels du digital Pour les étudiants qui se destinent au marketing digital et aux métiers connexes, le tableau est complexe mais pas nécessairement sombre. « Les marketeurs sont en première ligne de la transformation des métiers, pas de leur remplacement », note Gownder. La nuance est de taille. Transformation implique évolution des rôles plutôt qu’élimination. « Je travaille avec beaucoup de marketeurs qui me disent : « Je me suis engagé pour devenir un excellent marketeur, pas un expert en IA. Pourquoi est-ce que j’apprends tous ces outils ? » Mais inévitablement, ils ne peuvent plus faire leur travail sans utiliser une forme ou une autre d’outil d’IA ». La prescription pour les jeunes professionnels est claire : combiner une formation classique avec une véritable compréhension des capacités et des limites de l’IA. Ceux qui maîtriseront les deux domaines seront recherchés. Ceux qui résisteront à la technologie ou n’en comprendront pas les limites auront du mal à s’en sortir. L’essentiel est d’aborder l’IA comme un outil d’augmentation plutôt que de remplacement — utiliser ces outils pour enrichir son expertise existante tout en restant conscient de leurs limites. Le jugement, l’éthique et la connaissance institutionnelle qu’apportent les professionnels expérimentés ne peuvent pas être facilement répliqués par des algorithmes. Les freelances face à l’IA Si l’IA augmente plutôt qu’elle ne remplace les salariés classiques, la question se pose : les freelances et les travailleurs de la gig economy vont-ils absorber les déplacements d’emploi ? L’économie des cols blancs connaît une transition plus large vers davantage de travail indépendant et de missions à tous les niveaux. « D’une certaine manière, observe Gownder, cela peut donner aux gens une certaine liberté, parce qu’ils peuvent travailler avec des clients variés, fixer leurs propres horaires, travailler où ils veulent ». La flexibilité qui définit le travail à la tâche s’accorde bien avec la nature par projets des flux de travail augmentés par l’IA. Pourtant, le tableau n’est pas uniformément positif. Aux États-Unis, où l’accès aux soins dépend de l’emploi, le travail indépendant peut s’avérer précaire. La gig economy compte désormais plus de 64 millions de travailleurs américains et contribue à hauteur de près de 1 270 milliards de dollars à l’économie. L’IA remodèle ce paysage de façon contradictoire : les plateformes utilisent des algorithmes pour mettre en relation travailleurs et clients plus efficacement, mais la même technologie permet aux clients de gérer eux-mêmes des tâches qu’ils sous-traitaient auparavant. Les freelances qui tireront le mieux leur épingle du jeu seront ceux qui combineront culture technologique et compétences distinctement humaines — esprit critique, créativité et confiance du client. Je m’attends à voir beaucoup plus de travail en freelance et de missions de conseil, mais cela ne veut pas dire qu’il n’y aura plus de parcours professionnels classiques — J.P. Gownder, Forrester De nouvelles niches émergent tandis que d’autres se contractent. L’ingénierie de prompts, le conseil en éthique de l’IA et les métiers liés à l’entraînement des modèles représentent des domaines de croissance qui n’existaient pas avant la vague actuelle d’IA générative. Cette bifurcation pourrait s’avérer l’un des effets les plus significatifs de l’IA sur le marché du travail : certains travailleurs gagnent en flexibilité et en autonomie, d’autres perdent en stabilité et en avantages sociaux. Naviguer dans la transformation des emplois par l’IA Pour les travailleurs en début ou en fin de carrière, la transition vers l’IA présente des défis distincts. Les jeunes professionnels font face au paradoxe d’entrer sur un marché du travail qui peut valoriser leur aisance numérique tout en menaçant les postes de débutants qui servaient traditionnellement de terrain d’apprentissage. Le conseil de Gownder est direct : combiner une formation classique avec une véritable compréhension des capacités et des limites de l’IA. Les travailleurs plus âgés, souvent caricaturés comme réfractaires à la technologie, ont leur propre voie à tracer. « L’un des préjugés associés aux travailleurs seniors, c’est qu’ils seraient incapables d’adopter la technologie, observe Gownder. C’est quelque chose sur quoi on peut travailler ». L’essentiel est d’aborder l’IA comme un outil d’augmentation plutôt que de remplacement, en utilisant ces outils pour enrichir son expertise existante tout en restant conscient de leurs limites. Le jugement, l’éthique et la connaissance institutionnelle qu’apportent les travailleurs expérimentés ne peuvent pas être facilement répliqués par des algorithmes. Pour les dirigeants d’entreprise, la prescription est presque contre-intuitive. « L’ironie de l’IA, c’est que la façon de réussir aujourd’hui passe par l’investissement dans vos collaborateurs humains ». La technologie peut augmenter la productivité, mais seulement lorsque les salariés possèdent les compétences, la motivation et le cadre éthique pour la déployer efficacement. L’élément humain, loin d’être rendu obsolète, devient plus crucial que jamais. La vision à long terme sur l’IA et l’emploi américain L’impact de l’IA sur l’emploi aux États-Unis se déploiera sur des années, pas des mois. La prévision de 6 % de Forrester représente une transformation significative affectant des millions de travailleurs, mais il s’agit d’un glissement mesuré, pas d’un effondrement soudain. Les organisations qui tireront leur épingle du jeu seront celles qui résisteront à la tentation de confondre annonces sur l’IA et capacités réelles de l’IA, qui investiront dans leur main-d’œuvre au lieu de supposer que la technologie la rendra obsolète, et qui aborderont l’automatisation avec la même rigueur qu’elles apporteraient à tout investissement majeur. L’ironie de l’IA, c’est que la façon de réussir aujourd’hui passe par l’investissement dans vos collaborateurs humains. Investissez dans vos équipes, aussi contre-intuitif que cela puisse paraître — J.P. Gownder, Forrester Le travail de Gownder chez Forrester fournit une grille de lecture pour naviguer dans cette transformation : empirique plutôt qu’hystérique, spécifique plutôt que généralisatrice, attentive tant aux capacités réelles de l’IA qu’à ses limites persistantes. L’apocalypse de l’emploi fait de bons gros titres, mais les faits pointent vers quelque chose de plus complexe et, en fin de compte, de plus gérable. Pour ceux qui accepteront de s’adapter, d’investir dans leurs compétences et de garder la tête froide, l’avenir du travail reste une histoire humaine, augmentée mais non remplacée par l’intelligence artificielle. J.P. Gownder est vice-président et analyste principal au sein de l’équipe Future of Work de Forrester. Diplômé de Harvard, il étudie les impacts conjoints de la technologie et des facteurs humains sur l’avenir du travail, aidant ses clients à concevoir des stratégies qui stimulent la productivité, la collaboration et le travail hybride efficace. Ses recherches portent sur la façon dont des technologies comme les terminaux, les logiciels collaboratifs, la réalité étendue et l’intelligence artificielle transforment notre façon de travailler et nos lieux de travail. The post Emploi et IA : l’apocalypse attendra encore un peu appeared first on Marketing and Innovation.
Daily Soap Opera Spoilers by Soap Dirt (GH, Y&R, B&B, and DOOL)
Click to Subscribe: https://bit.ly/Youtube-Subscribe-SoapDirt Bold and the Beautiful spoilers for the week of February 2nd-6th, show Eric Forrester (John McCook) being exposed and Taylor Hayes (Rebecca Budig) receiving some threats. Dylan (Sydney Bullock) tells Electra Forrester (Laneya Grace) about an awkward incident involving Will Spencer (Crew Morrow), while Ivy Forrester (Ashleigh Brewer) surprisingly plays the prude. RJ Forrester (Brayan Nicoletti) literally runs into Dylan, which might spark some interest. B&B spoilers reveal that Steffy Forrester (Jacqueline MacInnes Wood) gives her mother, Taylor, an ultimatum: cut ties with Deacon Sharpe (Sean Kanan) or lose contact with Steffy and her family. This puts Taylor and Deacon's newfound love in a tough spot, paving the way for some secretive romance. Meanwhile, Dylan's news surprises Will and Electra, hinting at a potential departure from the Forrester household. The Bold and the Beautiful spoilers indicate that Ridge Forrester (Thorsten Kaye) appears to be drowning in guilt, possibly due to his role in pushing Eric out of Forrester Creations. Liam Spencer (Scott Clifton) discovers that Eric is Katie Logan's (Heather Tom) new lead designer, a fact he may share with Hope Logan (Annika Noelle), despite its secretive nature. B&B spoilers hint that Taylor and Deacon continue their forbidden romance, while Sheila Carter (Kimberlin Brown) remains blissfully unaware of their affair. Meanwhile, Eric showcases his best work to Katie and Bill Spencer (Don Diamont), potentially revolutionizing the Logan brand. As the week wraps up, Steffy drops the bombshell about Taylor's feelings for Deacon to Ridge. Soap Dirt has grown to the most subscribed to Youtube soap opera channel. Visit our Bold and the Beautiful section of Soap Dirt: https://soapdirt.com/category/bold-and-the-beautiful/ Listen to our Podcasts: https://soapdirt.podbean.com/ And Check out our always up-to-date Bold and the Beautiful Spoilers page at: https://soapdirt.com/bold-and-the-beautiful-spoilers/ Check Out our Social Media... Twitter: https://twitter.com/SoapDirtTV Facebook: https://www.facebook.com/SoapDirt Pinterest: https://www.pinterest.com/soapdirt/ TikTok: https://www.tiktok.com/@soapdirt Instagram: https://www.instagram.com/soapdirt/
Time for a Wednesday edition of Glenn Clark Radio, lots to do on the program as we continue talking Ravens, the hire of Jesse Minter, who he could fill his staff with and much more, plus we'll react to the news that Bill Belichick may miss out on the Pro Football Hall of Fame during his first year on the ballot, and we'll celebrate what happened 25 years ago today, the Ravens winning Super Bowl XXXV on January 28, 2001. Oh! And the Browns hired a new Head Coach, someone everyone in Baltimore is familiar with. It's a Wednesday so that means Drew Forrester of DrewsMorningDish.com will be hanging out with the boys as we talk Jesse Minter, Belichick, Super Bowl and much, much more. At 11:45am, we will check in with former Ravens RB Jamal Lewis who was a rookie on the 2000 Ravens team, we'll chat with him about his memories from that incredible season. And before we get out of GCR today, we will check in with an Olympian, Baltimore native Summer Britcher, who we'll be watching in a couple of weeks competing in Women's Luge!
Bible StudyDon't just take our word for it . . . take His! We would encourage you to spend time examining the following Scriptures that shaped this sermon: .Sermon NotesOverviewIsrael is attacked by the Amalekites (Exod. 17:8).Moses raises the staff; Joshua fights below.When Moses grows tired, Aaron and Hur hold up his hands.Israel wins.Moses builds an altar: “The Lord is my banner.”Lesson 1 – God Calls Us to Act in FaithAt the Red Sea, God fought alone.Here, God works through His people.We pray → we trust → we act.God often gives us responsibility in:Spiritual growthDecision-makingServing othersDon't wait for perfect clarity.Take wise steps of faith.Lesson 2 – We Need One AnotherMoses needed Aaron and Hur.Faith is not a solo journey.“Two are better than one…” (Eccl. 4:9)We are called to:Let others support usSupport others in returnConclusionThe wilderness is God's classroom.There we learn:TrustCourageDependence on GodDependence on one anotherYou are not alone. God is with you.Discussion Questions1. How would you define a "wilderness" season? Can you share an example from your own life? What did God teach you there?2. How do you make significant decisions in your own life?3. Compare Exodus 17:-16 (our passage) with Numbers 20:10-13. Why is God upset with Moses and Aaron in the latter story? How can we discern the difference between stepping out in faith and confidence vs. getting ahead of the Lord or even disobeying him?4. What might it look like to "build an altar to the Lord" in the wilderness (see Ex 17:15)?Questions?Do you have a question about today's sermon? Email Randy Forrester ().
CEO of Optimove, Pini Yakuel, returns to explore the roots of positionless thinking and how AI pushes us to visionary methods over specialization. We explore how breaking departmental siloes unlocks 88% faster campaign cycles, and why a refreshed mindset will be your strongest tool in 2026.Key takeaways:Positionless marketing drove 88% campaign efficiency gains in 2025AI accelerates range; humans provide judgment and validation70% of consumers unsubscribed from 3+ brands in 3 monthsMindset change precedes technology adoption in successful AI integrationKey Quotes:[00:09:20] "The biggest compliment you get is something called ‘rosh gadol'...It means, I want your head to think about more things than it's currently thinking.” – Pini Yakuel[00:21:26] "Consumption and making decisions are the work. If you can't make decisions for yourself, you can't work with AI." – Brian Lange[00:28:44] "We have access to knowledge on every field...we have the best personal tutor in our pockets available 24 over seven." – Pini Yakuel[00:38:10] "It's very, very difficult to scale personalization. That's the bottom line. It's almost impossible to scale it." – Pini YakuelIn-Show Mentions:Optimove Connect (March 2026)Optimove + Forrester Study: Closing the Gap Between Promise and PerformanceOptimove Marketing Fatigue ReportAssociated Links:Check out Future Commerce on YouTubeCheck out Future Commerce Plus for exclusive content and save on merch and printSubscribe to Insiders and The Senses to read more about what we are witnessing in the commerce worldListen to our other episodes of Future CommerceHave any questions or comments about the show? Let us know on futurecommerce.com, or reach out to us on Twitter, Facebook, Instagram, or LinkedIn. We love hearing from our listeners! Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Chain of Learning: Empowering Continuous Improvement Change Leaders
Apply for the Japan Leadership Experience here:https://kbjanderson.com/japantrip/What if the reason leading your organization's transformation feels heavy isn't the work itself—but the role you've been playing as a change leader?If you're a change leader, continuous improvement professional, or internal consultant, this tension may feel familiar. You're helping. You're busy. You're delivering results. And before you realize it, you're wearing every hat—facilitator, teacher, problem-solver, checker—all at once.That was my experience too as an internal change leader. And it's a pattern I see again and again in my work with internal change leaders and continuous improvement practitioners: when we're not clear on our role, we become the doers of transformation—when our real work is to enable others to lead it.In this episode of Chain of Learning, I'm joined by Jill Forrester, Director of Continuous Improvement at 3sHealth, to explore the leadership shift that changed how she and her team show up—and the impact they're having—by moving from helping to intentionally creating the conditions for learning and ownership.If you've ever felt the weight of carrying organizational transformation on your shoulders, this conversation will help you see why—and how redefining your role and how you help can change everything.You'll LearnWhy internal change leaders often become the default doers—and why that role isn't sustainableHow lack of role clarity creates confusion, overburden, and dependency for leaders and their internal clientsWhat it really means to create the experience for learning, not just drive improvement outcomesWhy clarifying and labeling your role and intention changes how others engageHow shifting from doing to enabling builds capability, ownership, and sustainable transformationABOUT MY GUEST:Jill Forrester has been a leader in health system transformation since 2012. She has collaboratively guided the development of a comprehensive management system at 3sHealth, encompassing patient and customer engagement, problem-solving and process redesign, strategic visioning and deployment, performance measurement, leadership coaching and development, and employee engagement. Jill is an active member of a strong provincial network of continuous quality improvement leaders dedicated to strengthening Saskatchewan's health system through learning-centered, people-focused practices.IMPORTANT LINKS:Full episode show notes with links to other podcast episodes and resources: ChainOfLearning.com/64 Check out my website for resources and ways to work with me KBJAnderson.comConnect with Jill Forrester: linkedin.com/in/jill-forrester Follow me on LinkedIn: linkedin.com/in/kbjandersonDownload my free KATALYST™ Change Leader Self-Assessment: KBJAnderson.com/katalyst Learn more about my Japan Leadership Experience: kbjanderson.com/japantripDiscover how to get out of the Doer Trap: kbjanderson.com/doertrap TIMESTAMPS FOR THIS EPISODE:03:27 Jill's new role director of continuous improvement and when she realized she needed to make a shift05:00 The question, “Are we actually helping”? that changed how Jill viewed her role07:01 Why starting a training with questions makes a bigger impact10:12 Why opening up space for others to learn and contribute can improve engagement13:56 Two shifts Jill and her team made to clarify their roles for better continuous improvement outcomes and build confidence16:07 Labeling your role (even when it feels awkward) to better guide others to transformation22:47 What lead Jill to invest in the Japan Leadership Experience to take her leadership to the next level25:14 Seeing quality as trust and quality as love to reshape how you think about improvement25:44 What good 5S is as something you feel instead of a checklist27:16 An example of 5S in the Japanese culture29:20 The importance of long term thinking to sustain your company for decades30:42 How giving with two hands can be applied to your organization to show respect and support others33:08 The impact of creating space for others to ask questions and learn more quickly35:05 Doing less doing and creating the conditions to increase results and coach more effectively37:15 Reflections to shift from doers to catalysts of change 38:29 Top recommendation for change leaders and continuous improvement practitioners who want to show up in that different space from doing to enabling40:35 Your role as a change leader and creating an experience for others to learn and to lead change themselves42:38 The impact of an intention pause before your next meeting or discussion to help you shift from doing to enabling Apply for the Japan Leadership Experience here:https://kbjanderson.com/japantrip/
It's time for a Wednesday edition of Glenn Clark Radio, plenty to go over on the program this morning as we continue to diving into all the potential candidates for the Ravens head coaching vacancy, plus John Harbaugh was introduced to the NY media yesterday, we'll get you updates from there, we have a couple of new Hall of Famers heading to Cooperstown and we will update you on whatever else pops up over the course of the program. It's a Wednesday so that means Drew Forrester of DrewsMorningDish.com will be hanging out with us in studio, we'll get his thoughts on the coaching carousel, the Bills firing Sean McDermott, who his top coaching candidates are and much more. At 11:35am, we will check in with our friend Mike Florio of ProFootballTalk.com to get his thoughts on the Ravens and the coaching cycle and also dive into a colum he wrote over the weekend about the possibility of the Ravens traded Lamar Jackson to the Raiders and why he believes it could actually be a possibility. Then at 12pm we are going to catch up with Jonas Shaffer of the Baltimore Banner once again to get an update on the coaching search, why the Ravens haven't made a hire yet and when we could potentially expect some finality. The boys will also share their top 5 coaching candidates later in the program as well!
THE Sales Japan Series by Dale Carnegie Training Tokyo, Japan
Clients don't need to do anything — and that's the brutal truth every salesperson meets early. If a buyer can stick with the same supplier, or do nothing at all, many will. The only thing that moves them is a felt gap between where they are now and where they want to be, plus a reason to bridge it now, not "sometime later". This piece unpacks how to surface that gap without bruising ego, how to test the buyer's DIY confidence with diplomacy, and how to quantify the pain of inaction so urgency becomes logical and emotional — the kind that actually triggers action. Why don't buyers take action even when they agree there's a problem? Buyers can agree there's a gap and still do nothing, because "no change" is often the lowest-risk option. In B2B and complex services, inaction is a decision: keep the incumbent, keep the budget, keep the politics calm. Post-pandemic (2021–2025), many firms tightened discretionary spend, so "we'll revisit next quarter" became a default script — whether you're selling into a Tokyo conglomerate, a US mid-market SaaS firm, or a European manufacturer. Procurement teams are trained to delay; senior leaders are trained to back their own judgement; and everyone is juggling competing priorities. Your job isn't to force urgency — it's to reframe the cost of waiting so the buyer persuades themselves. That's classic Challenger thinking and it pairs neatly with Dale Carnegie-style respect: tough on the issue, gentle with the person. Mini-summary: Agreement isn't action; urgency comes from reframing risk. Do now: Ask, "What happens if nothing changes by the end of this quarter?" What exactly is the "buyer's gap" in sales — and how do you diagnose it fast? The buyer's gap is the distance between the buyer's current reality and their desired future, measured in outcomes, not opinions. Think of it as a before/after delta: revenue leakage, churn, quality defects, compliance exposure, missed hires, stalled strategy. In Salesforce or HubSpot terms, it's the difference between "pipeline health today" and "forecast reliability we need by FY2026". In SPIN Selling language, it's the implication of the problem, expressed in business impact. Diagnosing it quickly means anchoring in concrete targets (KPIs, SLAs, customer NPS, cycle time, cost-to-serve) and a timeframe (this quarter, next six months, before a product launch). Compare contexts: Japanese decision-making often needs broader internal alignment; US teams may move faster but demand ROI proof; both still require clarity on what "better" looks like and what "staying put" costs. Mini-summary: A gap you can't measure becomes a gap you can't sell. Do now: Get the buyer to state one KPI and one deadline they'll be judged on. How do you test a buyer's DIY confidence without insulting them? You don't tell leaders they're wrong — you ask questions that let them discover the limits of "we can do it ourselves". Most executives have strong self-belief. If you attack it, you'll trigger defensiveness and stall the deal. Instead, use diplomatic, diagnostic questions that probe resourcing, capability, and trade-offs: "Who owns this internally?", "What will they stop doing to make time?", "What's the plan if your top performer leaves?", "How will you measure progress in 30 days?" That's subtle pressure, not arrogance. It's also psychologically smart: people trust conclusions they reach themselves (behavioural science 101, think Kahneman). In Japan, where saving face matters, this matters even more; in startups, the risk is overconfidence and bandwidth collapse. Your goal is respectful doubt — enough to show that DIY has hidden costs and timelines. Mini-summary: Self-persuasion beats salesperson persuasion. Do now: Ask, "What would have to be true for DIY to work on time — and what usually gets in the way?" How do you create urgency without sounding manipulative or desperate? Urgency isn't hype — it's a credible timeline tied to consequences the buyer already cares about. Manipulative urgency ("discount ends Friday") works in low-stakes retail; it backfires in enterprise sales. What works is a shared clock: contract renewals, regulatory deadlines, board reviews, hiring cycles, seasonal demand, or tech deprecation. As of 2025, AI and cyber risk conversations have made timelines sharper — but buyers still resist if the consequence is fuzzy. So you build urgency with cause and effect: "If implementation slips past March, your Q2 launch misses the marketing window", or "If churn stays at 12% for another two quarters, CAC payback blows out". Use comparative framing: multinationals have bureaucracy delays; SMEs have cashflow risk; both suffer when waiting compounds losses. Mini-summary: Real urgency is timeline + consequence, not theatre. Do now: Co-create a milestone plan and ask, "What breaks if we miss this date?" How do you quantify the cost of inaction when you don't have all the numbers? You don't need perfect data — you need credible ranges and the right questions to surface the buyer's own numbers. Opportunity cost sounds theoretical until you attach it to money, time, and risk. Start with what you can observe: volume, conversion, defect rate, cycle time, average deal size, staff turnover. Then use ranges: "If delays cost you 1–3 deals a month, what's that in gross margin?" or "If rework is 5–10% of project hours, what's that in payroll dollars?" Gartner and Forrester-style ROI thinking isn't about precision; it's about decision clarity. In heavily engineered sectors (manufacturing, logistics), buyers often have better operational metrics than they realise; in professional services, time-to-value is your lever. The key is to make the buyer feel the leakage with concrete estimates. Mini-summary: Concrete ranges create felt pain; vague talk creates procrastination. Do now: Build a simple "cost of waiting" calculator with the buyer in the meeting. What should sales leaders coach teams to do now to close the buyer's gap? Coach your team to run "gap conversations" that are respectful, evidence-based, and relentlessly action-oriented. This is not about being aggressive; it's about being professionally brave. Train reps to (1) diagnose the gap in one sentence, (2) test DIY assumptions with diplomacy, (3) quantify inaction in ranges, and (4) land a clear next step with a date. Role-play implication questions, not product pitches. Use call reviews to check whether reps anchored to a deadline and KPIs. Bring in frameworks: SPIN for problem/implication, Challenger for reframe, Dale Carnegie for relationship, MEDDICC for qualification discipline. In Japan, coach patience and consensus mapping; in the US, coach ROI and speed; across both, coach "action now" language that still feels respectful: "What would make it reasonable to start in the next 30 days?" Mini-summary: Skills, not slogans, create urgency. Do now: Add one KPI, one deadline, and one implication question to every discovery call script. Conclusion Most prospects won't move just because you're enthusiastic, or because your solution is objectively good. They move when the gap is real, measurable, and emotionally felt — and when they accept that DIY is riskier than it sounds. Your best persuasion isn't a monologue; it's a sequence of smart questions that lead the buyer to persuade themselves. Next steps for leaders Audit discovery calls for KPI + deadline + implication questions Build a lightweight "cost of delay" worksheet your team can use live Run weekly role-plays on diplomatic DIY-testing questions Align sales and delivery on realistic milestone plans (no fantasy timelines) Hold reps accountable to scheduling the next action with a date Author Bio Dr. Greg Story, Ph.D. in Japanese Decision-Making, is President of Dale Carnegie Tokyo Training and Adjunct Professor at Griffith University. He is a two-time winner of the Dale Carnegie "One Carnegie Award" (2018, 2021) and recipient of the Griffith University Business School Outstanding Alumnus Award (2012). As a Dale Carnegie Master Trainer, Greg is certified to deliver globally across all leadership, communication, sales, and presentation programs, including Leadership Training for Results. He has written several books, including three best-sellers — Japan Business Mastery, Japan Sales Mastery, and Japan Presentations Mastery — along with Japan Leadership Mastery and How to Stop Wasting Money on Training. His works have been translated into Japanese, including Za Eigyō (ザ営業), Purezen no Tatsujin (プレゼンの達人), Torēningu de Okane o Muda ni Suru no wa Yamemashō (トレーニングでお金を無駄にするのはやめましょう), and Gendaiban "Hito o Ugokasu" Rīdā (現代版「人を動かす」リーダー). Greg also publishes daily business insights on LinkedIn, Facebook, and Twitter, and hosts six weekly podcasts. On YouTube, he produces The Cutting Edge Japan Business Show, Japan Business Mastery, and Japan's Top Business Interviews, which are widely followed by executives seeking success strategies in Japan.
Renegade Thinkers Unite: #2 Podcast for CMOs & B2B Marketers
Growth targets keep climbing while cost lines tighten, and planning season starts to feel very personal for CMOs. AI threads through every conversation, zero-based thinking pulls against last year's baseline, and the goalposts never seem to hold still. So the job becomes building a budget you can walk into the room with, own, and defend with conviction. To get there, Drew brings together Andrew Cox (Forrester), Lisa Cole (2X), and Alan Gonsenhauser (Demand Revenue). The conversation centers on tying spend to strategy, translating marketing into CFO-ready terms, and giving AI a role in the plan that the numbers can support. In this episode: Andrew shares Forrester's view on moving past "last year plus X," building budgets around corporate objectives and campaigns, and forcing prioritization. Lisa applies a zero-based mindset to business priorities, uses a 70-20-10 program mix for core, flex, and test, and frames marketing as an ATM of Audience, Trust, and Monetization. Alan outlines the signals of strong and weak budgets, tying the majority of spend to growth campaigns and long-term value plans, and maintaining a year-round working relationship with the CFO. Plus: Keeping tech spend in check, including guidelines for MarTech mix and contract flexibility Positioning brand and PR in financial terms like pipeline influence, win rates, and pricing power Responding to AI efficiency pressure by fixing workflows first and framing value in utilization, speed, and scalability Why the budget should be the numerical expression of strategy, not a defense of legacy spend If you want to walk into your next budget review with a clear story, solid numbers, and conviction, this conversation will help you get there. For full show notes and transcripts, visit https://renegademarketing.com/podcasts/ To learn more about CMO Huddles, visit https://cmohuddles.com/
The three proactive security principles of visibility, prioritization, and remediation have always been the foundation of vulnerability management teams. But these teams face continuous challenges. How do you address these challenges? Erik Nost, Senior Analyst at Forrester, joins Business Security Weekly to break down the six questions that need to be answered for each proactive security principle: who, what, when, where, why, and how. The introduction of generative AI (genAI) into proactive security promises to provide a broader and speedier ability to answer these questions, providing further opportunities for the proactive security market to grow. In the leadership and communications segment, What the CEO and C-Suite Must Ask Before Building an AI Enabled Enterprise, Don't Underestimate the Value of Professional Friendships, What Kevin Bacon Can Teach You About Cybersecurity Career, and more! Visit https://www.securityweekly.com/bsw for all the latest episodes! Show Notes: https://securityweekly.com/bsw-430
The three proactive security principles of visibility, prioritization, and remediation have always been the foundation of vulnerability management teams. But these teams face continuous challenges. How do you address these challenges? Erik Nost, Senior Analyst at Forrester, joins Business Security Weekly to break down the six questions that need to be answered for each proactive security principle: who, what, when, where, why, and how. The introduction of generative AI (genAI) into proactive security promises to provide a broader and speedier ability to answer these questions, providing further opportunities for the proactive security market to grow. In the leadership and communications segment, What the CEO and C-Suite Must Ask Before Building an AI Enabled Enterprise, Don't Underestimate the Value of Professional Friendships, What Kevin Bacon Can Teach You About Cybersecurity Career, and more! Show Notes: https://securityweekly.com/bsw-430
The three proactive security principles of visibility, prioritization, and remediation have always been the foundation of vulnerability management teams. But these teams face continuous challenges. How do you address these challenges? Erik Nost, Senior Analyst at Forrester, joins Business Security Weekly to break down the six questions that need to be answered for each proactive security principle: who, what, when, where, why, and how. The introduction of generative AI (genAI) into proactive security promises to provide a broader and speedier ability to answer these questions, providing further opportunities for the proactive security market to grow. In the leadership and communications segment, What the CEO and C-Suite Must Ask Before Building an AI Enabled Enterprise, Don't Underestimate the Value of Professional Friendships, What Kevin Bacon Can Teach You About Cybersecurity Career, and more! Visit https://www.securityweekly.com/bsw for all the latest episodes! Show Notes: https://securityweekly.com/bsw-430
It is time for a Wednesday edition of Glenn Clark Radio, and plenty, PLENTY more to chat about as the Ravens Head Coaching search continues, with a new name potentially on the market after Mike Tomlin stepped down from the Steelers HC perch yesterday following 19 seasons in the Steel City, plus Ravens Owner Steve Bisciotti sat down and spoke to the media for about an hour yesterday, we will dive into what was said, what wasn't said and give you ALL the highlight from the presser and much more. Drew Forrester of DrewsMorningDish.com will be in studio with us, we'll get his thoughts on Bisciotti's press conference, the head coach search and plenty more. Plus, at 12:10pm we are going to head out west and chat with Rams radio analyst D'Marco Farr to get his thoughts on the Rams DC Chris Shula, Rams Passing Game Coordinator Nate Scheelhaase and OC Matt LeFleur as potential fits in Baltimore. Then at 12:20pm, we stay West Coast and head to the Bay Area to see how 49ers radio analyst, former NFL DT Tim Ryan is doing as we get his thoughts on Niners DC Robert Saleh and how he would fare in the Baltimore as a John Harbaugh replacement. Plus, Glenn, Griffin and Drew hold a Ravens Head Coach Draft where they pick their top picks for the next HC of the Ravens!
The three proactive security principles of visibility, prioritization, and remediation have always been the foundation of vulnerability management teams. But these teams face continuous challenges. How do you address these challenges? Erik Nost, Senior Analyst at Forrester, joins Business Security Weekly to break down the six questions that need to be answered for each proactive security principle: who, what, when, where, why, and how. The introduction of generative AI (genAI) into proactive security promises to provide a broader and speedier ability to answer these questions, providing further opportunities for the proactive security market to grow. In the leadership and communications segment, What the CEO and C-Suite Must Ask Before Building an AI Enabled Enterprise, Don't Underestimate the Value of Professional Friendships, What Kevin Bacon Can Teach You About Cybersecurity Career, and more! Show Notes: https://securityweekly.com/bsw-430
Steve Dennis and Michael LeBlanc open the first episode of 2026 with a clear-eyed look at the retail news shaping the year ahead. Holiday sales landed largely as expected. Online sales grew faster, but at a decelerating pace, reinforcing the continued centrality of stores—particularly as click-and-collect represented a meaningful share of holiday fulfillment. The hosts also dig into sector-level performance, noting continued softness in big-ticket home categories alongside strength in apparel, beauty, and sporting goods.Attention then turns to structural stress in retail. The looming Chapter 11 filing of Saks Global underscores the limits of debt-heavy consolidation strategies and the difficulty of rationalizing oversized store portfolios. Steve outlines why store closures, vendor confidence, and new leadership will be critical to any successful reorganization. The news segment closes with a sobering look at U.S. job growth, which has slowed sharply, particularly in retail and manufacturing. While unemployment remains low, constrained labor supply and weak hiring momentum raise important questions for 2026.From there, the episode shifts to a wide-ranging discussion with The Analysts, this time featuring Simeon Siegel, Senior Managing Director at Guggenheim Partners, and Sucharita Kodali, Vice President and Principal Analyst at Forrester. Reflecting on 2025, both describe a year marked by cognitive dissonance: record retail spending alongside low consumer confidence and wildly uneven outcomes. Rather than a simple “K-shaped” economy, Simeon argues that execution matters most, pointing to stark performance differences between retailers selling similar products to similar customers.The Analysts explore where market share is truly shifting, why off-price and value leaders continue to gain ground, and how e-commerce growth is normalizing as the channel matures. Sucharita explains why physical retail remains resilient in the U.S., while Simeon adds that rising friction—fees, returns, and fulfillment costs—has dulled some of e-commerce's original advantages. The conversation also tackles tariffs, AI, and technology hype. The episode concludes with Steve and Michael's perspectives on Amazon's surprising new physical retail stores plans and a possibly big Supreme Court ruling on tariff policy. About UsSteve Dennis is a strategic advisor and keynote speaker focused on growth and innovation, who has also been named one of the world's top retail influencers. He is the bestselling authro of two books: Leaders Leap: Transforming Your Company at the Speed of Disruption and Remarkable Retail: How To Win & Keep Customers in the Age of Disruption. Steve regularly shares his insights in his role as a Forbes senior retail contributor and on social media.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Marketing conference with leaders from Walmart & Google. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fourth year in a row, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer. If you are a BBQ fan, you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world.
Bible StudyDon't just take our word for it . . . take His! We would encourage you to spend time examining the following Scriptures that shaped this sermon: .Sermon NotesI. Introduction: The Word We All Need“Please” is a magic word — but there is a deeper one.An ancient word written into the fabric of the universe.Without it, we wither; with it, we flourish.Spoken by the Father, received through the Son.II. Jesus at the JordanJesus comes to John for baptism.John resists; Jesus insists — “to fulfill all righteousness.”Jesus' baptism marks the beginning of his public ministry.III. Why Jesus Was BaptizedIdentification — Jesus stands with sinners.Initiation — Baptism becomes Spirit-filled and ongoing.Inauguration — God's Kingdom is breaking in.IV. Heaven RespondsHeavens opened — God reveals who Jesus is.Spirit descends like a dove — humility, new creation.Voice from heaven — the climax.“This is my beloved Son, with whom I am well pleased.”V. The Magic Word: BelovedSpoken publicly by the Father.Defines Jesus' identity before his work begins.From all eternity, the Son is beloved.VI. Beloved — And UsWe all long to hear this word.Human love is good, but not enough.In Christ, the Father now speaks it over us.Not earned. Not lost. Not performance-based.2 Corinthians 5:21 — Jesus gives us his righteousness.VII. InvitationHave you received this word?Through faith in Christ, you are God's beloved.Feelings may lag — the truth remains.Receive it. Rest in it. Live from it.Discussion Questions1. When does Jesus baptize us "with the Holy Spirit"? When we are baptized? When we place our faith in Jesus? At a later time, when we receive the infilling of the Holy Spirit?2. Can one have assurance in being beloved by God apart from faith in Christ and what he has done? Why or why not?3. What difference does it make to a person's identity to live as God's beloved?4. In what ways do you personally experience the reality of being beloved? What gets in the way of it for you?Bonus - Watch this music video: Questions?Do you have a question about today's sermon? Email Randy Forrester ().
Welcome into a Thursday edition of Glenn Clark Radio! Busy program today, and as you can tell, the boys are broadcasting LIVE from SECU Arena on the campus of Towson University ahead of Towson Basketball's game against Hofstra at 12:30pm. Do not worry, however the boys will be covering everything you need to know about the Ravens, the latest on John Harbaugh's firing and who the next head coach could be. Drew Forrester of DrewsMorningDish.com will be hanging out with the guys all morning as well and we'll get his thoughts on Harbaugh, the Ravens and everything else. At 10:15am, head coach of the Towson University men's basketball team passed scary is going to stop by as we talk to Coach about the Tigers season thus far and of course today's match with Hofstra. At 10:45am, Towson University Athletic Director Steve Eigonbrot is going to stop by and tell us about the latest happenings here at Towson. Then at 11:05am, NFL Analyst from ESPN Benjamin Solak will join us as we get his thoughts on John Harbaugh dismissal how we got here and what's next for the Ravens. All that in on a Thursday edition of the program.
What happens when you achieve the version of success you were taught to pursue... and realise it's not at all what you want?In this episode of The Rich Bish Era, I sit down in person with Britt Forrester and ask the questions most people haven't. Many of you will recognise her as a multi-million dollar network marketing leader and coach, but few know her back story and how her success came to be. Britt shares the deeper story behind her achievements - from qualifying as a lawyer, to navigating profound personal loss, to rebuilding her life and career through purpose-led business.We dove pretty deep in this one... resilience, identity, leadership, practical tips on building your business and the relationship between money, service, and impact. Britt also reflected on the experiences that shaped her work ethic, her approach to marketing and leadership, and her belief that sustainable success must support life - not consume it.This episode is for anyone building a business who wants success that is grounded, aligned, and genuinely meaningful. Enjoy! Episode Highlights:01:02 – Britt's background and leadership journey02:33 – Following the “safe” path: law school and traditional success04:34 – Losing her mother and how grief reshaped her priorities05:05 – Discovering network marketing unexpectedly07:47 – Rebuilding confidence and momentum through business20:47 – Money, values, and conscious wealth creation33:18 – Desire-based marketing versus pain-based selling34:31 – Attraction marketing and relationship-led growth34:54 – Britt's advice for building a personal brand todayFollow Our Guest:Instagram: https://www.instagram.com/britforrester/
It is time for a Wednesday edition of Glenn Clark Radio! Happy New Year's Eve to everyone out there, and lots for us to go over on the program today, we'll get you some updates on the Ravens before their first practice of the week in preparation for the AFC North Championship game Sunday night in Pittsburgh, all eyes on if Lamar Jackson will be present, and we'll continue chatting about what a win would mean for the Ravens, and what a loss would mean for John Harbaugh. We'll do it all with the help of our friends Ken Zalis and Drew Forrester, of DrewsMorningDish.com, who will be hanging out with Glenn and Griffin studio. We'll dive into the Ravens with them, take some time to celebrate the life and legacy of actor Isiah Whitlock Jr. from The Wire, and we'll also make our picks for the week, previewing each of the College Football Playoff Quarterfinals before breaking down Steelers-Ravens. Before we send you off to 2026 we're also going to catch up with Maryland Football 5-star edge rusher commit Zion Elee who is down in Florida this week getting ready for the Under Armour All-America game on Saturday at 4pm, we'll talk to Zion about the Terps, his commitment to Maryland plus what it means to have played in a National Championship game with St. Frances, and making another All-America appearance. All that and much more, plus we'll get to everyone's Would You Rather Wednesday responses!
Bible StudyDon't just take our word for it . . . take His! We would encourage you to spend time examining the following Scriptures that shaped this sermon: .Sermon NotesStory: Moving to Vancouver and longing for sunlightDarkness isn't always extreme—sometimes it's overcastIsaiah speaks to a light-starved peopleThe Darkness (Isaiah's World and Ours)Israel threatened, fearful, chasing false securityBlaming God, losing hopeToday: not pitch black, but distracted, dissatisfied, light-deficientGod's Promise“The people who walked in darkness have seen a great light” (Isa. 9:2)The night will end; the clouds will breakHow the Light Is Experienced1. Joy IncreasedRejoicing “before Him” (v.3)Joy flows from relationship, not circumstancesGod himself is the source of joy2. Burdens LiftedEcho of the ExodusGod breaks what weighs us downJesus: “My yoke is easy, my burden is light”3. Hostilities EndedWeapons burned; war finishedFrom global conflict to personal hostilityLight brings peace, reconciliation, forgivenessThe Source of the LightA child will be born (Isa. 9:6)The government on His shouldersKing from David's line, reigning foreverA kingdom of peace, justice, and righteousnessChristmas ConnectionChristmas = God's reign breaking into the worldAnnounced by Isaiah, Gabriel, and the angelsThis child is born to reignConclusionWe may grow accustomed to the cloudsChrist's reign brings joy, lightness, and peace“And He shall reign forevermore”Questions?Do you have a question about today's sermon? Email Randy Forrester ().
Bible StudyDon't just take our word for it . . . take His! We would encourage you to spend time examining the following Scriptures that shaped this sermon: .Sermon Notes:1. A New Beginning That Looks Scandalous (v. 18)“Birth” = genesis → a new creation is beginning.Conceived by the Holy Spirit, not human effort.From God's view: glorious.From human view: confusing and shameful.2. Joseph: Righteous and Compassionate (vv. 18–19)Betrothal = legally binding marriage.Joseph assumes unfaithfulness, yet:Chooses a quiet divorceWilling to absorb personal cost to spare Mary shame.A just man who shows mercy.Foreshadows the grace and truth we later see in Jesus.3. God Speaks Into Fear (v. 20)An angel appears while Joseph is considering his options.“Do not fear” — a repeated Christmas command.God's saving work confronts and overturns human fear.4. The Grand Miracle: God With Us (vv. 20–23)The child is conceived by the Holy Spirit.The Virgin Birth makes the Incarnation possible.Jesus is:Fully GodFully humanChristmas is holy ground.5. Faith That Obeys (vv. 24–25a)Joseph believes God's word and acts.Takes Mary as his wife.Exercises sexual self-control until after Jesus' birth.Honors the sacred work of the Holy Spirit.A model of obedience, reverence, and self-control.6. The Name: Jesus — Yahweh Saves (v. 21)God chooses the name.Yeshua = “Yahweh saves.”His mission:Not primarily political or socialTo save his people from their sinsMary and Joseph were the first humans to speak his name.7. The Name: Immanuel — God With Us (vv. 22–23)Fulfillment of Isaiah's prophecy.Jesus is God with us:In temptationIn sufferingIn sin (as our substitute)In prayerIn ScriptureIn missionBy the Holy SpiritMatthew begins and ends with this truth (1:23; 28:20).Discussion Questions:What's your favorite part of the Christmas story?What are some qualities you admire in Joseph?Does Christianity still work without the Virgin Birth - why or why not?In what ways does a human being need to be saved? How did Jesus accomplish that salvation?Where do you need to be assured that God is with you right now?Questions?Do you have a question about today's sermon? Email Randy Forrester ().
In this episode of RETHINK Retail, Top Retail Experts unpack how much customer expectations have accelerated and expert tips for retailers trying to compete across stores, apps, loyalty programs, and connected channels. Join Emily Pfeiffer, Principal Analyst of Commerce Tech at Forrester and Roopi Crowley, Managing Director of Strategic Retail at T-Mobile for Business, as they explore: - The future of loyalty programs - Dynamic pricing and personalized offers - Collecting and leveraging customer feedback - Using connectivity and data to drive smarter merchandising Learn how to turn customer expectations into opportunities.
Analyst firm Forrester has projected that AI-native cloud solutions could generate $20 billion in revenue by 2026, significantly reshaping enterprise IT operations. However, the transition to these solutions raises concerns about governance gaps that could lead to outages. Organizations are increasingly redesigning their systems across various sectors, including education and infrastructure financing, to manage the risks associated with AI. This shift is underscored by a recent Gallup poll indicating that 45% of U.S. employees are using AI at work, reflecting a growing reliance on AI tools for operational efficiency.The term "SLOP" has been designated as Merriam-Webster's 2025 Word of the Year, highlighting the cultural implications of AI's integration into daily communication. This term encapsulates the challenges of quality control in AI outputs, as the rapid scaling of AI tools often outpaces human judgment. Managed Service Providers (MSPs) are urged to focus on helping clients discern which AI outputs are reliable and which require scrutiny, emphasizing the need for quality control over mere automation.In the education sector, a notable trend is the adoption of oral exams to assess student learning, ensuring evaluations reflect genuine understanding rather than reliance on AI-generated content. Additionally, major tech companies like Microsoft and Google are adopting innovative financing strategies, such as short-term leasing agreements for computing power, to mitigate financial risks associated with AI infrastructure investments. These strategies allow companies to scale their AI capabilities while maintaining flexibility in their financial commitments.For MSPs and IT service leaders, the evolving landscape of AI presents both challenges and opportunities. The emphasis on governance and quality control in AI tools indicates a shift in how organizations will approach AI adoption, necessitating new validation steps and risk models. MSPs can leverage this moment by providing guidance on AI evaluation and compliance, ensuring that clients can navigate the complexities of AI integration while minimizing potential liabilities. Four things to know today 00:00 AI Adoption Surges as Forrester, Gallup, and Merriam-Webster Signal a Quality Problem04:40 -Education and Big Tech Respond to AI by Reworking Assessment and Risk Models07:13 OMB Uses Procurement Power to Set Federal Standards for Truthful, Unbiased AI Tools09:11 Disney Sets AI Rules: This is the Business of Tech. Supported by: https://cometbackup.com/?utm_source=mspradio&utm_medium=podcast&utm_campaign=sponsorship
Brand new lineup for Rocker Deaths part 8! From murder, to possible suicide to cancer, it's all right here! CREDITS & LINKS MUSIC COURTESY OF: Alien Manner "Green Dragon" Destined to Fail "Eternal Struggle" Stick the Landing "Headliner" Fading Point "Trigger" Alien Manner "Zinger" Destined to Fail "Lindsay's Song " Fading Point "Gasoline" KARA FUNDRAISER: http://spot.fund/CremationFundsForKaraMcCoy ROCKER LINEUP :
Bible StudyDon't just take our word for it . . . take His! We would encourage you to spend time examining the following Scriptures that shaped this sermon: .Sermon Notes:1. Why Did John Doubt?John is imprisoned after confronting Herod.From prison he hears Jesus' ministry reports.Jesus is not matching his expectations:John expected judgment (axe, winnowing fork).Jesus is healing, teaching mercy, loving enemies.Doubt often grows when God doesn't meet our expectations.We risk:Disbelief (walking away), orIdolatry (reshaping God into our image).2. What Did John Do With His Doubt?He brought his question directly to Jesus.The Psalms model honest questioning (“How long, Lord?”).Honest questions brought to God are themselves an act of faith.We bring our doubts to:Prayer,Scripture,Community (church, classes, Alpha).3. How Did Jesus Respond?Jesus doesn't condemn John.He points to evidence: “What you see and hear”—lives changed, people healed, good news preached.He points John back to Scripture (Isaiah).Jesus gently corrects John's expectations and strengthens his faith.God often strengthens us by showing us His work in others' lives.ConclusionThe final answer to our doubt is not an argument—but a person: Jesus.Discussion Questions:1. Is it surprising to you that great saints sometimes experience great doubt and discouragement?2. Can you think of a time when God didn't meet your expectations?3. Why is bringing our doubts to God itself an act of faith?4. What are the two things Jesus does in response to John's question? How might those also help us in times of doubt or discouragement?5. Do our doubts separate us from Jesus?Questions?Do you have a question about today's sermon? Email Randy Forrester ().
The managed service provider (MSP) market is projected to grow significantly, with a valuation increase from $337.6 billion in 2024 to $406.74 billion in 2025, driven by the complexity of modern IT infrastructures and rising cybersecurity threats. However, small businesses in the United States are facing severe challenges, shedding jobs at pandemic-level rates, with a net loss of 120,000 jobs reported in November 2025. This trend highlights a growing divide between small and large enterprises, as larger firms adapt more effectively to economic pressures, while small businesses struggle to maintain stability and are increasingly cautious about spending on new initiatives.The impact of artificial intelligence (AI) on the labor market is becoming more pronounced, with a study from the Massachusetts Institute of Technology indicating that AI could replace 11.7% of the U.S. workforce, equating to approximately $1.2 trillion in wages. As companies begin to manage digital employees alongside human workers, the need for effective governance and accountability frameworks becomes critical. Forrester predicts that by 2026, businesses will increasingly integrate AI into their workforce strategies, necessitating a shift in how leadership orchestrates workflows and manages costs.Windows 11 adoption has stalled, with its market share at 53.7% as of November 2025, indicating a growing indifference among consumers and businesses towards operating systems. This trend suggests that the value proposition for MSPs must evolve beyond device management and OS-level work, focusing instead on higher-level services such as identity management, application governance, and automation. As the market shifts, MSPs must adapt to provide solutions that drive business outcomes rather than relying on traditional refresh cycles and OS migrations.For MSPs and IT service leaders, the current landscape presents both challenges and opportunities. The need for clarity in navigating AI complexities and the integration of digital agents into workflows is paramount. Providers that can assist customers in managing these transitions and focus on outcomes rather than tools will position themselves as strategic partners. The future of the MSP market will depend on the ability to evolve and meet the demands of a changing workforce, ensuring that they remain relevant in an increasingly automated environment. Four things to know today 00:00 Small businesses are losing jobs, midmarket firms are reorganizing with AI — and MSPs must shift how they deliver value06:52 The MSP Market Is Growing Fast — but the real opportunity is helping customers manage AI, not devices10:07 Windows 11 Slowdown Shows Customers Don't Care About OS Upgrades — and MSP Value Lives Higher Up the Stack12:08 Slowing ChatGPT Growth and Rising Gemini Use Signal AI Models Becoming Commodities for Business Users This is the Business of Tech. Supported by: https://cometbackup.com/?utm_source=mspradio&utm_medium=podcast&utm_campaign=sponsorshiphttps://scalepad.com/dave/
Investors weigh bonds, jobless claims, and rising economic concerns with Jim Paulsen of Paulsen Perspectives and Charles Bobrinskoy, Vice Chairman at Ariel Investments. Earnings from Hewlett Packard Enterprise, Rubrik, Ulta Beauty, and SentinelOne help shape the afternoon narrative. Mike Proulx of Forrester and Lloyd Walmsley of Mizuho analyze Meta's reported pullback in metaverse spending and its implications for the tech landscape. We also hear from Rubrik CEO Bipul Sinha on results, dig into retail earnings with Courtney Reagan, and assess the 2026 IPO outlook with Brianne Lynch, Head of Market Insights at EquityZen, before wrapping with a look at tomorrow's key market drivers. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
MENOS CURSITIS Y MÁS RESULTADOS DE VENTAS Regístrate en el Top Team de Ventashttps://www.detonadoresdevalor.com/topHoy te voy a enseñar cómo venderle al cliente más difícil de todos: el cliente saturado. El que recibe 200 correos al día, 40 mensajes de WhatsApp, 3 propuestas iguales a la tuya y que ya no tiene paciencia para escuchar tu pitch de cinco minutos.Te voy a mostrar por qué la atención del cliente cayó a niveles históricos (Microsoft, LinkedIn, Gartner y Forrester lo confirman) y cómo adaptar tu mensaje para que te escuchen, te entiendan y te compren.Vamos a hablar de micro-mensajes, comunicación quirúrgica, cómo eliminar ruido, cómo liderar una conversación en menos de 20 segundos y cómo diferenciarte en un mundo donde todos dicen lo mismo.Si vendes B2B, B2C, servicios, productos o ideas, este episodio te va a ayudar a generar claridad, autoridad y respuesta inmediata.00:00 — Intro02:52 — Punto 1: tu cliente vive saturado.06:20 — Punto 2: más precisión igual a más persuasión.10:02 — Punto 3: muchas opciones es igual a parálisis por análisis.15:46 — Punto 4: el cliente saturado no lee… escanea / ojea.20:51 — Punto 7: simplifica para vender más.22:36 — Punto 8: preguntas, la herramienta más peligrosa de las ventas.24:39 — Punto 9: dale un break a tus clientes30:42 — Punto número 9.5: el vendedor es un curador, no un catálogo.34:17 — ConclusiónMENOS CURSITIS Y MÁS RESULTADOS DE VENTAS Regístrate en el Top Team de Ventashttps://www.detonadoresdevalor.com/top Hosted on Acast. See acast.com/privacy for more information.
Renegade Thinkers Unite: #2 Podcast for CMOs & B2B Marketers
If your 2026 budget is starting to feel like a no-win puzzle—flat headcount, higher growth expectations, fewer resources—this episode is for you. Craig Moore of Forrester joins Drew to reveal the budgeting mistakes too many B2B CMOs are still making—and what to do instead. From rethinking budget architecture to organizing around business outcomes, Craig shares the frameworks that enable CMOs to go beyond justifying their spend—and start leading the strategic conversation with CEOs, CFOs, and CROs. Get ready to challenge your assumptions, realign your org, and turn your budget into a true lever for growth. In this episode: The big 3 budgeting mistakes CMOs make Why campaign-based budgeting unlocks strategy Areas of volatility in 2026 AI's Role in Budget Planning This is just the first half of one of CMO Huddles monthly Bonus Huddles with B2B marketing strategists. To hear the rest of the conversation with Craig, visit CMO Huddles Hub on YouTube. For full show notes and transcripts, visit https://renegademarketing.com/podcasts/ To learn more about CMO Huddles, visit https://cmohuddles.com/
Aaron is joined by Tucker United spokesperson, Nikki Forrester. Tucker United is a coalition of Tucker County, West Virginia residents and allies who have come together to stop the proposed Ridgeline Power Plant between Davis and Thomas. The power plant would provide energy for a massive data center to be run by a shady, out-of-state corporation called Fundamental Data. Visit: the Tucker United website! Donate: Help Stop the Proposed Power Plant and Data Center Complex in Tucker County Check out: Highland Outdoors – West Virginia's Outdoor Magazine To gain up-to-the-minute access to the entire library of the American Exception podcast, subscribe to our Patreon at https://patreon.com/americanexception We are also on youtube at https://www.youtube.com/@americanexception9407 Special thanks to: Dana Chavarria, production Casey Moore, graphics Michelle Boley, animated intro Mock Orange, music
Ed Arnold, founder and managing partner at The Valorizer, brings decades of hands-on experience building customer value models, teaching value conversations, and guiding companies toward value-based pricing. After working directly with Tom Nagle at Monitor Group and leading value initiatives at LeveragePoint, Forrester, and Ibbaka, Ed has become one of the most respected practitioners of Economic Value Estimation (EVE) in B2B. In this episode, Ed and Mark dive deep into what "value" actually means, why B2B buyers define it differently than sellers, and how to quantify economic outcomes in a way that withstands scrutiny. They debate value vs. willingness to pay, unpack why value stories outperform case studies, and explore how real conversations—not spreadsheets—unlock premium pricing. Why You Have to Check Out Today's Episode: Master the real meaning of "value" in B2B—and why most companies still get it wrong. Discover how to run a value conversation that reveals economic impact and customer priorities. Learn how to turn EVE models into persuasive value stories your buyers can resell internally. "You need to quantify the value of the product you're selling—and you need to talk to customers about that to understand it and write their value story." — Ed Arnold Topics Covered: 05:09 – Value Perception in B2B: Why Customers Decide with Both Logic and Emotion 08:34 – Value vs. Willingness to Pay: The Debate Begins 12:06 – Why Willingness to Pay Is Not Value (And What It Actually Measures) 19:04 – Value Perception in B2B Sales: Influence, Trust, and Risk 20:41 – Value Is Always Relative (And Why Alternative Choices Change Everything) 24:26 – Value-Based vs. Competitor Pricing: Why They Aren't the Same Thing 28:03 – Value Story vs. Case Study: What Buyers Actually Need to Make Decisions 32:47– Quantifying Product Value: How to Build a Story Buyers Can Take to Their Executives Key Takeaways: "Value comes from use, not purchase." — Ed Arnold "Willingness to pay is not value, if it were, we'd never talk about leaving money on the table." — Ed Arnold "In B2B, value is 80% logic, 20% emotion." — Ed Arnold "A value story is customized. A case study is generic." — Ed Arnold "You can't build a value story without having a value conversation first." — Ed Arnold "Sometimes the value model reveals there simply isn't a differentiated advantage—and you have to accept that." — Ed Arnold People and Resources Mentioned: Tom Nagle: https://www.linkedin.com/in/thomas-tom-nagle LeveragePoint: https://www.leveragepoint.com/ Reed Holden: https://www.linkedin.com/in/reed-holden-913ab69/ Connect with Ed Arnold: LinkedIn: https://www.linkedin.com/in/edarnold1/ Newsletter: https://edarnold1.substack.com/ Connect with Mark Stiving: LinkedIn: https://www.linkedin.com/in/stiving/ Email: mark@impactpricing.com
This week the boys talk about countries trying to get a leg up in the world via food, Nestle pulling a Psy Op in Japan, and how the fancy high dollar whiskey folk make it work! CoreyRyanForrester.com TraeCrowder.com Sponsors: __________________________________ Bluechew.com Promo Code POA Soul.com Promo Code POA livemomentous.com promo code POA Ridge.com Join this channel to get access to perks: https://www.youtube.com/channel/UCE_luEVRgClC6dPceGVEZeg/join
It's Predictions season here at Forrester. We recently published our 2026 predictions across a variety of business functions, industries, and geographies. In this episode, we take a detailed look at three of our boldest calls for the coming year.