Podcasts about Forrester

CRM is finally moving closer to where sellers actually work.In this episode, John sits down with Ryan Braastad from Microsoft to talk about agentic CRM, AI adoption, productivity tools, and why the old system-of-record model has created so much friction for sales teams. Ryan shares lessons from Forrester, Yammer, Salesforce, his own startup, and Microsoft as he explains how the next wave of CRM can move closer to the flow of work.If you are in sales leadership, RevOps, enablement, or go-to-market strategy, this conversation gives you a practical look at what AI should actually do for reps: reduce admin, improve data quality, support better habits, help leaders coach more effectively, and give sellers more time to focus on customers and revenue.Want to prepare your sales team for the next version of CRM before the market moves again? Visit www.jbarrows.com and learn how you can Make It Happen.What You'll LearnWhy CRM is shifting from a system of record to a system of actionHow AI can support sellers inside the tools they already use every dayWhy CRM adoption has often failed to give reps a clear benefitHow sales leaders can think about revenue per seller as AI becomes part of the workflowWhy AI adoption should start with one specific use case, not a company-wide free-for-allWhat agentic CRM actually means and why it is different from bolting AI onto old softwareRyan Braastad is a customer-obsessed tech marketing leader at Microsoft, where he works on product strategy across Dynamics 365 and Microsoft 365, helping shape the future of agentic CRM and AI-powered productivity tools. His background spans Forrester, Yammer, Salesforce, and a self-founded fitness startup, with experience across product marketing, go-to-market strategy, productivity, collaboration, enterprise social, and business applications.Connect with Ryan Braastad:LinkedIn: https://www.linkedin.com/in/rbraastad/John Barrows is a sales trainer, speaker, and founder of JB Sales with over 25 years of experience in the industry. He has made hundreds of cold calls a week, led startups to acquisition, and trained high-performing teams at companies like Salesforce, LinkedIn, Amazon, and Okta. Through JB Sales, John focuses on practical sales execution—helping reps fill pipeline, close deals, and build trust with buyers in today's AI-driven sales environment.Connect with John Barrows:LinkedIn: https://www.linkedin.com/in/johnbarrows/ Instagram: https://www.instagram.com/johnmbarrows/ TikTok: https://www.tiktok.com/@johnmbarrows Check out John's Membership: https://go.jbarrows.com/ Join John's Newsletter: https://www.jbarrows.com/newsletter

Click to Subscribe: https://bit.ly/Youtube-Subscribe-SoapDirt Bold and the Beautiful predictions indicate that Eric Forrester's (John McCook) damaging tirade that might mar his couture launch and Melissa Dylan's (Sydney Bullock) pursuit of love with Will Spencer (Crew Morrow). The drama intensifies with Brooke Logan's (Katherine Kelly Lang) unexpected return, Eric's confrontations, and Electra Forrester's (Laneya Grace) decision about her relationship with Will.  B&B predictions hint that Brooke will get back early from her wellness center stay, infuriated by Eric's behavior. Amidst the chaos, a feud ensues between Will and RJ Forrester (Brayan Nicoletti) at Bikini, with Eric caught in the crossfire. After a tumultuous couture launch by Eric, Brooke vents her anger on Katie Logan (Heather Tom). Brooke's aggressive behavior coupled with the Forrester family's lies about Eric's involvement at Logan might push Katie to her limits.  The Bold and the Beautiful spoilers show that Electra's love for Will is put to the test. After witnessing Will's unintentional hit on Eric during a fight with RJ, Electra, coerced by Ridge and Eric, decides to end her relationship with Will.  B&B spoilers show that the Spencers, including Bill Spencer (Don Diamont), rally behind Katie after Eric's vitriolic interview. Despite the public siding with Katie, the hurtful words from Eric, whom she deeply respects, leave her distraught.  Bold and the Beautiful spoilers confirm that Will finds comfort in Dylan after being rejected by Electra. The episode concludes with the debut of Eric's couture line receiving lukewarm reviews, possibly due to Eric's public outburst and mediocre designs. The potential failure of this launch could spell trouble for the Forrester Creations' reputation and financial status. This episode was hosted by Belynda Gates-Turner for Soap Dirt. Visit our Bold and the Beautiful section of Soap Dirt: https://soapdirt.com/category/bold-and-the-beautiful/ Listen to our Podcasts: https://soapdirt.podbean.com/ And Check out our always up-to-date Bold and the Beautiful Spoilers page at: https://soapdirt.com/bold-and-the-beautiful-spoilers/ Check Out our Social Media... Twitter: https://twitter.com/SoapDirtTV Facebook: https://www.facebook.com/SoapDirt Pinterest: https://www.pinterest.com/soapdirt/ TikTok: https://www.tiktok.com/@soapdirt Instagram: https://www.instagram.com/soapdirt/

CIOs across Southeast and Northeast Asia face a brutal budgetary paradox today: board-mandated surges in AI and cybersecurity investments clashing directly with flat overall IT expenditure. According to IDC and Forrester, while regional tech spending is rising, geopolitical risks and inflation are eroding real purchasing power. Consequently, technology leaders are forced into aggressive reallocation. They must defer legacy ERP upgrades, consolidate SaaS contracts, and renegotiate vendor support to fund digital priorities without expanding the top-line budget, turning run-rate IT optimisation into a critical strategic lever for margin protection. This shift is redefining the CIO role.In this PodChats for FutureCIO, we explore why IT budget strategies need to shift from cutting waste to driving innovation. For more on this, we are joined by Seth Ravin, CEO of Rimini Street.Setting the Macro Context1.       With overall IT budgets remaining largely flat across Asia despite surging AI demands, how are CIOs fundamentally restructuring their 2026 budget cycles to accommodate these new priorities without asking for more money?The Core Trade-off: AI vs. Legacy 2.       In your conversations with customers, when boards ring-fence AI and cybersecurity spend, which specific legacy IT projects or 'run rate' operations bear the brunt of the cuts?3.       You have highlighted the deferral of ERP upgrades; what are the operational and technical risks CIOs are willing to accept by pushing these critical modernisations down the line?Executing the Cuts: ERP, SaaS, and Cloud 4.       How are enterprises leveraging third-party enterprise software support models to immediately free up capital. Is this shifting from a tactical cost-saving measure to a strategic boardroom lever? 5.       Beyond traditional on-premise legacy systems, are we now seeing CIOs aggressively consolidating SaaS contracts and even renegotiating hyperscaler cloud commitments to fund AI initiatives?Regional and Sector Nuances 6.       CIOs at different sectors: manufacturing, healthcare, logistics, and financial services, approach how they manage their IT budgets. Are there distinct budget-cutting patterns or unique pressures specific to these sectors in the Asian market?The CIO and CFO Dynamic 7.       How has the conversation between the CIO and CFO evolved in the region? Are finance leaders now driving IT vendor renegotiations, or is the CIO leading this charge to protect innovation budgets?Strategic and Financial Implications 8.       Looking beyond 2026, if AI and cyber costs continue to scale without a corresponding increase in overall IT budgets, is the current model of funding them purely through legacy cuts sustainable?9.       Let's round out what we've covered so far. Our topic is IT budget strategies for focusing on innovation and not cost-cutting. What are your top 3 recommendations for IT budget strategies for focusing on innovation and not cost-cutting?

Click to Subscribe: https://bit.ly/Youtube-Subscribe-SoapDirt The Bold and the Beautiful spoilers show tensions rise between Bill Spencer (Don Diamont) and Forrester Creations, leading to an unexpected PR disaster. The drama further escalates with the return of Brooke Logan (Katherine Kelly Lang), who is visibly upset by recent events. As the week unfolds, RJ Forrester (Brayan Nicoletti) instigates a brawl, resulting in Eric Forrester (John McCook) getting injured, although the blame is wrongly placed on another character.  B&B spoilers reveal that Deacon Sharpe (Sean Kanan) and Finn (Tanner Novlan) are convinced that Sheila Carter (Kimberlin Brown) has turned over a new leaf, but Steffy Forrester (Jacqueline MacInnes Wood) remains skeptical. As Eric launches a new couture collection, things take a turn for the worse when he lashes out during an interview, causing a PR nightmare for Forrester Creations. Observing the chaos from a distance, Hope Logan (Annika Noelle) and Katie Logan (Heather Tom) are left stunned by Eric's outburst. Bold and the Beautiful spoilers indicate that a physical altercation at the Bikini Bar between RJ and Will Spencer (Crew Morrow) leads to Eric being accidentally hit. Despite RJ being the instigator, blame falls on Will. The Forrester and Spencer families continue their feud, leading to Brooke and Katie trying to mediate, but with little success. B&B spoilers hint that the situation remains tense, with Katie expressing regrets about the past and Dylan (Sydney Bullock) stepping up to support Will. As the drama unfolds, viewers are left waiting to see whether Eric will finally admit the truth. Visit our Bold and the Beautiful section of Soap Dirt: https://soapdirt.com/category/bold-and-the-beautiful/ Listen to our Podcasts: https://soapdirt.podbean.com/ And Check out our always up-to-date Bold and the Beautiful Spoilers page at: https://soapdirt.com/bold-and-the-beautiful-spoilers/ Check Out our Social Media... Twitter: https://twitter.com/SoapDirtTV Facebook: https://www.facebook.com/SoapDirt Pinterest: https://www.pinterest.com/soapdirt/ TikTok: https://www.tiktok.com/@soapdirt Instagram: https://www.instagram.com/soapdirt/

Click to Subscribe: https://bit.ly/Youtube-Subscribe-SoapDirt Bold and the Beautiful spoilers reveals heart-wrenching news that leaves Daphne Rose (Murielle Hilaire) and Carter Walton (Lawrence Saint-Victor) devastated. The couple learns about Daphne's early menopause, which results in infertility. As the couple grapples with this harsh reality, they remain hopeful for a miracle baby. B&B spoilers divulge that Daphne's diagnosis is delivered by Dr. Li Finnegan (Naomi Matsuda), leaving her in a state of shock and despair. Steffy Forrester (Jacqueline MacInnes Wood), Daphne's best friend, offers comfort but cannot change the bleak prognosis. When Carter learns of this news, he too is shattered. Yet, despite these hardships, the couple firmly supports one another, determined to start their family against all odds.  Spoilers for Bold and Beautiful suggest that several options are now on the table for Daphne and Carter. One involves Steffy offering to donate her frozen eggs for in vitro fertilization (IVF), allowing Daphne to carry the child. Another possibility is to hire a surrogate like Melissa Dylan (Sydney Bullock), a healthy young woman who is known to the couple. Yet another option could be to adopt a child, a practice prevalent in the Forrester family. Zende Forrester Dominguez (Delon de Metz) might encourage Daphne and Carter to consider this route, considering his own adoption background.  More B&B spoilers hint that there's a chance for a spontaneous pregnancy. Despite her early menopause condition, Daphne has a 5 to 12% chance of getting pregnant naturally. This touching storyline brings attention to the struggles of infertility, offering hope through the journey of Daphne and Carter. You are listening to Belynda from Soap Dirt. The most listened to podcast for soap operas. Visit our Bold and the Beautiful section of Soap Dirt: https://soapdirt.com/category/bold-and-the-beautiful/ Listen to our Podcasts: https://soapdirt.podbean.com/ And Check out our always up-to-date Bold and the Beautiful Spoilers page at: https://soapdirt.com/bold-and-the-beautiful-spoilers/ Check Out our Social Media... Twitter: https://twitter.com/SoapDirtTV Facebook: https://www.facebook.com/SoapDirt Pinterest: https://www.pinterest.com/soapdirt/ TikTok: https://www.tiktok.com/@soapdirt Instagram: https://www.instagram.com/soapdirt/

Click to Subscribe: https://bit.ly/Youtube-Subscribe-SoapDirt ABold and the Beautiful LEAK divulges a shocking storyline involving Will Spencer (Crew Morrow) and Eric Forrester (John McCook) has taken an unexpected turn. A credible source hints at a possible violent incident involving the two characters, indicating a significant change in Will's storyline and potentially affecting Eric's health. This unconfirmed spoiler has fans on edge as they anticipate the unfolding drama.  The B&B episode centers around Will Spencer, who finds himself in a distressed state at the Forrester estate. He pleads desperately with Electra Forrester (Laneya Grace) to return to him, claiming that his life is falling apart without her. However, his pleas fall on deaf ears as Eric Forrester and Ridge Forrester (Thorsten Kaye) label him as a destructive influence in Electra's life.  On Bold and Beautiful, a confrontation ensues when Eric finds Will in his home, pleading with Electra. He angrily tells Will to stay away from the Forresters. Though it was confirmed that Eric would confront Will, an unconfirmed leak suggests that Will might retaliate physically. The leak suggests a heated altercation between Will and RJ Forrester (Brayan Nicoletti), leading to a possible accidental injury to Eric.  More B&B spoilers reveal that as the drama unfolds, Electra's loyalty to Will is tested. Despite her claims of love for Will, she refuses to risk her job or family ties for him. This rejection, coupled with Eric's hostility, sends a heartbroken Will to the Bikini Bar where he encounters Dylan (Sydney Bullock), who offers comfort. The episode ends with an ominous spoiler photo showing a worried Electra kneeling in front of an unseen person at the Bikini Bar. Soap Dirt has grown to the most subscribed to YouTube soap opera channel. Visit our Bold and the Beautiful section of Soap Dirt: https://soapdirt.com/category/bold-and-the-beautiful/ Listen to our Podcasts: https://soapdirt.podbean.com/ And Check out our always up-to-date Bold and the Beautiful Spoilers page at: https://soapdirt.com/bold-and-the-beautiful-spoilers/ Check Out our Social Media... Twitter: https://twitter.com/SoapDirtTV Facebook: https://www.facebook.com/SoapDirt Pinterest: https://www.pinterest.com/soapdirt/ TikTok: https://www.tiktok.com/@soapdirt Instagram: https://www.instagram.com/soapdirt/

We discussed a few things including: 1. Jonathan's career journey   2. Cranium AI   3. AI ecosystem and timeline 4. AI trends, opps and challenges   5. Outlook for 2026 Jonathan is CEO of Cranium AI, Inc. The company spun out of the KPMG Studio and came out of stealth mode in April 2023. Jonathan is a former Partner at KPMG, cyber security industry leader, and visionary.   Prior to KPMG, he led Prevalent to become a Gartner and Forrester industry leader in 3rd party risk management before its sale to Insight Venture Partners in late 2016. At KPMG he led third party security globally, AI Security services, and built Cranium in stealth.   He has been quoted in a number of publications and routinely speaks to groups of clients regarding trends in IT, information security, and compliance.   Jonathan received his MBA from The Pennsylvania State University, is a Certified Information Systems Security Professional (CISSP), and Certified Third Party Risk Professional (CTPRP). #podcast #AFewThingsPodcast

American entrepreneur and political commentator Daniel Forrester turns the 'All Talk' table to interview his best friend Iain. They discuss early life and family values, failures and triumphs in life, masculinity and sexuality - as well as some of the 300,000 interviews spanning Iain's career.Iain's new memoir, 'Have I Said Too Much?' is available now as an audiobook and in print. You can request a personalised inscription from https://www.politicos.co.uk/ if you mention you heard this 'All Talk' interview.If you are struggling with your mental health - and feel you need help, there are resources available to support you. Visit: Samaritans at https://www.samaritans.org/ - or call 116 123 free, 24 hours a day.

Click to Subscribe: https://bit.ly/Youtube-Subscribe-SoapDirt Bold and the Beautiful has hinted at an upcoming murder mystery plot in a recent interview with showrunner Brad Bell. This development is unusual for the fashion-led soap, which has recently seen the departure of Luna Nozawa (Lisa Yamada) and the reformation of Sheila Carter (Kimberlin Brown). In a podcast hosted by Rebecca Budig, who currently plays Taylor Hayes (Rebecca Budig), and Greg Rikaart from Days of our Lives, Bell discussed the possibility of a murder mystery storyline.  B&B sees the speculation about this plot twist has intensified due to an Instagram post from the Bold and the Beautiful account, featuring Sheila Carter. In the video, Brown can be seen flipping through a script, pouring a martini, and smirking. The post was captioned "don't say we didn't warn you," possibly alluding to the upcoming murder plot.  The last Bold and the Beautiful murder mystery on the show involved the characters Tom Starr (Clint Howard) and Paul Hollis Hollister (Hollis Chambers), with Luna revealed as the culprit. The potential new plot could involve a major character's death, with Sheila Carter, who is upset about losing Deacon Sharpe (Sean Kanan) to Taylor, as a possible suspect. Another theory suggests that Sheila could stage her own death or Taylor's death, as a form of revenge.  Other Bold and Beautiful characters speculated to be involved in the murder mystery include RJ Forrester (Brayan Nicoletti), Remy Pryce (Christian Weissman), and Miss Dylan (Sydney Bullock). The plot could potentially reignite the Spencer and Forrester feud and expose secret relationships. Whether the murder mystery will manifest or if Brad Bell was merely teasing fans remains to be seen.  The Soap Dirt podcast has made the Top 100 List for Apple Podcasts in the Entertainment News Category. Visit our Bold and the Beautiful section of Soap Dirt: https://soapdirt.com/category/bold-and-the-beautiful/ Listen to our Podcasts: https://soapdirt.podbean.com/ And Check out our always up-to-date Bold and the Beautiful Spoilers page at: https://soapdirt.com/bold-and-the-beautiful-spoilers/ Check Out our Social Media... Twitter: https://twitter.com/SoapDirtTV Facebook: https://www.facebook.com/SoapDirt Pinterest: https://www.pinterest.com/soapdirt/ TikTok: https://www.tiktok.com/@soapdirt Instagram: https://www.instagram.com/soapdirt/

Click to Subscribe: https://bit.ly/Youtube-Subscribe-SoapDirt Bold and the Beautiful 2-Week Spoilers for July 13 - 24, 2026 stun as Sheila Carter (Kimberlin Brown) is up to her old tricks, causing suspicions of manipulation to rise. Meanwhile, Eric Forrester (John McCook) seems to be making threats that may be unwarranted. In the midst of all this, fan-favorite characters like Bill Spencer (Don Diamont), Will Spencer (Crew Morrow), and Dylan (Sydney Bullock) have their own dramas unfolding, with relationships, family ties, and company secrets at stake. B&B spoilers suggest that Sheila Carter's relentless pursuit of another chance is proving effective with Finn (Tanner Novlan), who is convinced of her changed ways. However, her attempts to engage with Steffy Forrester (Jacqueline MacInnes Wood) may be met with resistance. Meanwhile, Will Spencer turns to his father, Bill, for support following his recent troubles, sparking potential for a new romantic interest as he is encouraged to pursue another LA lady.  Spoilers for Bold and Beautiful bring another eventful twist as Daphne Rose (Murielle Hilaire) meets with Dr. Li Finnegan (Naomi Matsuda) for some test results that could carry heavy implications for her and Carter Walton (Lawrence Saint-Victor). Elsewhere, the Forrester Creations design office becomes a hotbed of drama as RJ Forrester (Brayan Nicoletti) holds a heartfelt discussion with Electra Forrester (Laneya Grace) while Electra wrestles with the fallout of her split from Will. B&B spoilers reveal the Forrester's trip to Monte Carlo becomes a point of anticipation, with talks of the launch of Eric's new couture line overshadowing the Logan company. However, the Forrester's focus on competing with Logan may lead to financial strain, especially if the couture line launch does not go as planned. More B& spoilers divulge that emotions run high with Will making a desperate plea to Electra to reconcile, Steffy and Finn reaching a critical point in their marriage, and Sheila Carter's continuous manipulation causing upheaval. With Monaco on the horizon and Eric Forrester's couture launch looming, the drama is set to continue the weeks of 07/13-07/24/2026. The Soap Dirt podcast has made the Top 100 List for Apple Podcasts in the Entertainment News Category. Visit our Bold and the Beautiful section of Soap Dirt: https://soapdirt.com/category/bold-and-the-beautiful/ Listen to our Podcasts: https://soapdirt.podbean.com/ And Check out our always up-to-date Bold and the Beautiful Spoilers page at: https://soapdirt.com/bold-and-the-beautiful-spoilers/ Check Out our Social Media... Twitter: https://twitter.com/SoapDirtTV Facebook: https://www.facebook.com/SoapDirt Pinterest: https://www.pinterest.com/soapdirt/ TikTok: https://www.tiktok.com/@soapdirt Instagram: https://www.instagram.com/soapdirt/

You did not get into this business to sell configuration hours, but at some point that became the model anyway. In this episode, I break down the one number from Forrester's Microsoft modern work partner study that every SaaS partner should sit with: 60 percent of last year's partner revenue growth came from AI, and the fastest growing slice was not deployment, it was advisory, up 63 percent in a single year. Your vendor is making the technical work easier on purpose, which means if your value lives in the setup, you are the friction they are designed to remove. I walk through why the partners who moved to advisory a year ago already own the relationships, the reputation, and the recurring revenue, and what that head start really costs everyone still waiting to feel the pressure. If you want to know whether the WHO, the WHAT, or the HOW is the actual constraint holding your business on the runway, this one is for you.Resources and LinksNeed help with your WHO and WHAT decisions? Apply for a FREE Multiplier CallBook a Decision Session herePrevious episode: 693 - The AI Revenue Play Sitting in Your Closed Lost Pipeline.Check out more episodes of the Paul Higgins PodcastSubscribe to our YouTube channel: @PaulHigginsMentoringJoin our newsletterSuggested resources

Click to Subscribe: https://bit.ly/Youtube-Subscribe-SoapDirt Bold and the Beautiful predictions indicate that Bill Spencer (Don Diamont) may launch a surprise attack on the Foresters, while Electra Forrester (Laneya Grace) continues making threats.  B&B predictions hint that next week will be full of significant developments for Finn (Tanner Novlan) and Sheila Carter (Kimberlin Brown), Will Spencer (Crew Morrow) and Eric Forrester (John McCook), and Daphne Rose (Murielle Hilaire) and Carter Walton (Lawrence Saint-Victor). The Bold and the Beautiful spoilers show that Electra will question Dylan (Melissa Dylan) about her relationship with Will, leading to potential conflict and drama. Meanwhile, Finn is expected to secretly interact with his mother Sheila, much to the potential dismay of his wife, Steffy Forrester (Jacqueline MacInnes Wood). Tensions escalate as Will confronts Eric and the Foresters, leading to potential allegations of aggression. B&B spoilers reveal that Bill will orchestrate a PR stunt to coincide with Eric's couture launch, potentially derailing the Forrester's plan to shift attention away from the Logan scandal. Finally, Daphne, after receiving some bad news from Dr. Li Finnegan (Naomi Matsuda), might offer Carter an out on their marriage, testing their relationship like never before. You are listening to Belynda from Soap Dirt. The most listened to soap opera podcaster. Visit our Bold and the Beautiful section of Soap Dirt: https://soapdirt.com/category/bold-and-the-beautiful/ Listen to our Podcasts: https://soapdirt.podbean.com/ And Check out our always up-to-date Bold and the Beautiful Spoilers page at: https://soapdirt.com/bold-and-the-beautiful-spoilers/ Check Out our Social Media... Twitter: https://twitter.com/SoapDirtTV Facebook: https://www.facebook.com/SoapDirt Pinterest: https://www.pinterest.com/soapdirt/ TikTok: https://www.tiktok.com/@soapdirt Instagram: https://www.instagram.com/soapdirt/

Click to Subscribe: https://bit.ly/Youtube-Subscribe-SoapDirt Bold and the Beautiful spoilers show that Steffy Forrester (Jacqueline MacInnes Wood) is set for a head-to-head with Finn (Tanner Novlan) over his mother, Sheila Carter (Kimberlin Brown). Next week's spoilers indicate a turbulent time for Melissa Dylan (Sydney Bullock) as she seizes an opportunity with Will Spencer (Crew Morrow), despite possible objections from Electra Forrester (Laneya Grace).  B&B spoilers reveal that Sheila continues to manipulate Finn, while Bill Spencer (Don Diamont) offers advice to his son, Will, amidst ongoing business complications. Ridge Forrester (Thorsten Kaye) continues to stir the pot, with his actions likely to impact Electra's decision regarding her relationship with Will. The Bold and the Beautiful spoilers indicate that Jessica (Sissy Sheridan) encourages Dylan to make a move. Meanwhile, RJ Forrester (Brayan Nicoletti) may warn Electra about Will's potential threat. Additionally, Daphne Rose (Murielle Hilaire) and Dr. Li Finnegan (Naomi Matsuda) share a critical conversation concerning Daphne's pursuit of pregnancy, leading to unexpected news that could shatter Daphne and Carter Walton's (Lawrence Saint-Victor) dreams.  BEB spoilers hint that Steffy stands by Daphne during this challenging time, while Will grapples with his decision not to disclose business secrets to Electra. The issues between Daphne and Carter escalate, testing their marriage, while Will makes an attempt to win back Electra, with RJ likely causing further conflict.  More Bold and the Beautiful weekly spoilers confirm that Eric Forrester (John McCook) and Ridge strategize about launching Eric's new couture line, hoping to shift the attention away from the Logan family. However, the success of Eric's line is speculated to be crucial for Forrester's financial stability. B&B weekly spoilers show that Eric demands Will to maintain distance from the Forrester family, leading Will to seek comfort at the Bikini Bar. There, he finds a willing confidante in Dylan, hinting at a possible shift in their relationship. The week concludes with Finn and Steffy at a crossroads, as Finn suggests welcoming Sheila back into their lives, an idea that Steffy vehemently opposes. The Soap Dirt podcast made the Top 100 List for Apple Podcast's Entertainment News Category. Visit our Bold and the Beautiful section of Soap Dirt: https://soapdirt.com/category/bold-and-the-beautiful/ Listen to our Podcasts: https://soapdirt.podbean.com/ And Check out our always up-to-date Bold and the Beautiful Spoilers page at: https://soapdirt.com/bold-and-the-beautiful-spoilers/ Check Out our Social Media... Twitter: https://twitter.com/SoapDirtTV Facebook: https://www.facebook.com/SoapDirt Pinterest: https://www.pinterest.com/soapdirt/ TikTok: https://www.tiktok.com/@soapdirt Instagram: https://www.instagram.com/soapdirt/

Click to Subscribe: https://bit.ly/Youtube-Subscribe-SoapDirt Bold and the Beautiful spoilers suggest that Katie Logan (Heather Tom) and Bill Spencer (Don Diamont) continue to enjoy their fashion house's success, despite Ridge Forrester's (Thorsten Kaye) declaration of war. The tension increases as Ridge, alongside Steffy Forrester (Jacqueline MacInnes Wood), scrambles to counter the emerging threat posed by the Logan's burgeoning fashion empire. Brooke Logan (Katherine Kelly Lang) checks herself into a wellness center, unable to cope with Hope Logan's (Annika Noelle) independence and her own turbulent emotions. B&B spoilers indicate that Ridge's confrontations with Bill and Katie intensify, especially after he insults their son, Will Spencer (Crew Morrow). The Forrester's cancel Eric Forrester's (John McCook) couture launch and begin plotting their retaliation strategy, while the Spencers remain undeterred. Katie's future plans might include recruiting Zende Forrester Dominguez (Delon de Metz), launching a lingerie line to rival Brooke's, and possibly introducing a couture line.  Spoilers for Bold and Beautiful hint that despite the challenges and Brooke's angry outbursts, Hope and Deke Sharpe (Harrison Cone) remain committed to Logan's fashion house, ready to work on their next collection. Katie's potential schemes to counter the Forresters might involve designer collaborations, a perfume line, and even a men's line to beat RJ Forrester's (Brayan Nicoletti) anticipated launch. The show hints at more exciting developments in the future, as Bill continues to support Katie's audacious moves, and the Forrester's struggle to compete against their formidable adversaries. This episode was hosted by Belynda Gates-Turner for Soap Dirt. Visit our Bold and the Beautiful section of Soap Dirt: https://soapdirt.com/category/bold-and-the-beautiful/ Listen to our Podcasts: https://soapdirt.podbean.com/ And Check out our always up-to-date Bold and the Beautiful Spoilers page at: https://soapdirt.com/bold-and-the-beautiful-spoilers/ Check Out our Social Media... Twitter: https://twitter.com/SoapDirtTV Facebook: https://www.facebook.com/SoapDirt Pinterest: https://www.pinterest.com/soapdirt/ TikTok: https://www.tiktok.com/@soapdirt Instagram: https://www.instagram.com/soapdirt/

Digital twins have been a key tool for organisations to create virtual replicas of operating environments. From transportation to manufacturing and oil & gas, they help simulate performance and prepare for ‘what-if scenarios'. But they're evolving.On this week's episode, Bobby talks to ITPro's news and analysis editor, Ross Kelly, to ask what exactly a digital twin is and how they are evolving since the arrival of generative AI.The term ‘digital twin' is even taking on different meanings; in some cases it's not just a virtual replica of a factory floor, for example. We are now seeing digital twins of people, with Forrester describing them as ‘Digital Doubles'. Gartner also predicts that some organisations will begin creating ‘Digital Twins of Customers' as a way to simulate how customers might respond to specific scenarios.Does your business need a digital twin? | IT ProAre AI digital twins a match made in heaven? | IT Pro

This episode is a companion to the upcoming Thought Leadership Handbook — part of a series where Bill speaks with exemplars featured in the book about how they actually practice thought leadership. There are plenty of books explaining what AI is. This one is about the person who decided to write a book that tells you what to do about it instead — and who's spent 25 years turning disruption into frameworks other people can actually use. Charlene Li joins Bill Sherman to talk about her new book, Winning with AI, co-written with Katia Walsh, and why this one felt different from her five previous titles. It's less an explainer, she says, and more a "doing book" — built for a moment when the case studies go stale before the ink dries. That tension opens into a bigger conversation about how ideas get made and shared. Charlene walks through the origin of Groundswell, the book that made her a New York Times bestseller, written entirely remotely with co-author Josh Bernoff while she was still an in-house analyst at Forrester. She's candid about what co-authorship actually requires — not just complementary skills, but real trust built over years, disagreements included. The conversation also digs into a business model question that shaped her career: when she left Forrester to found Altimeter, she gave research away for free, betting that value would come back around. It did — inbound demand from companies who'd read the free work and wanted the deeper conversation. Bill connects this to economist Elinor Ostrom's work on knowledge commons. Underneath it all is a simple throughline: frameworks outlast the moment they were built for. The "ladder of engagement" from Groundswell is still taught 18 years later — not because the case studies held up, but because the thinking did. If you're building a book, a body of research, or a career on ideas that might get overtaken by the next news cycle, this one's worth your time. Three Key Takeaways: • Co-authorship runs on trust, not just talent. Charlene describes working with multiple co-authors over her career and is clear that the deciding factor was never just complementary skill sets — it was years of built trust, the ability to disagree productively, and knowing when to step away from a deadline argument and come back with a clear head. • Give the idea away first — the business follows. At Altimeter, Charlene made research free when competitors charged for it, building an audience of 100,000+ readers almost overnight. The resulting inbound demand became the foundation of the business, illustrating a "blue ocean" alternative to the traditional pay-for-access analyst model. • Durable frameworks outlive their case studies. Charlene expects Winning with AI to need a new edition once roughly 20% of its examples go stale — but she draws a distinction between outdated examples and outdated thinking, pointing to Groundswell's "ladder of engagement," still taught 18 years after publication. If you enjoyed hearing Charlene Li unpack the thinking behind Winning with AI, go back to her first appearance on the show — episode 113, recorded back when she was preparing to launch The Disruption Mindset. Both conversations trace the same throughline: how Charlene builds frameworks that outlast the moment they were written for, whether she's leaving Forrester to found Altimeter or navigating a fast-moving AI landscape years later. Hearing the two together shows how consistent her approach to thought leadership has been across three very different books and two decades of change. Listen to "Leveraging Thought Leadership With Peter Winick — Episode 113" with Charlene Li.

Click to Subscribe: https://bit.ly/Youtube-Subscribe-SoapDirt Bold and the Beautiful spoilers for July 13-17, 2026 see tensions rise as Bill Spencer (Don Diamont) provokes his rival, Ridge Forrester (Thorsten Kaye). Meanwhile, the persistent Sheila Carter (Kimberlin Brown) refuses to back down in her quest for what she desires. The week of July 13th promises intense drama as Sheila continues to push for her place in the family, even against the resistance of Steffy Forrester (Jacqueline MacInnes Wood).  B&B spoilers suggest that Ridge's contentious advice to Electra Forrester (Laneya Grace) to distance herself from Will Spencer (Crew Morrow) sparks further conflict, particularly in light of his disregard for his own granddaughter, Kelly Spencer (Sophia Paras McKinlay). Meanwhile, RJ Forrester (Brayan Nicoletti), recovering from his recent altercation with Will, finds himself at the heart of the escalating feud between the Forresters and the Spencers.  Spoilers for Bold and Beautiful reveal that Deacon Sharpe (Sean Kanan) finalizes his divorce from Sheila, who continues to plead with Taylor Hayes (Rebecca Budig) for an introduction to her son, Finn (Tanner Novlan), and grandson, Hayes Forrester Finnegan (Bryan David Garlick). Despite Taylor's initial refusal, Sheila remains undeterred and even approaches Finn directly, leading to a tense conversation about her intentions.  More B&B spoilers unveil a doubtful Taylor questions whether Sheila has genuinely changed, especially in light of Steffy's staunch opposition to her request. This period of uncertainty is further exacerbated by the ongoing tension between Ridge and Bill, culminating in a heated confrontation at the Spencer offices. As the week comes to a close, the future of these intertwining relationships hangs in the balance, setting the stage for a showdown in Monaco that could permanently alter the dynamics within the Forrester and Spencer families the week of 7/13 - 7/17/2026. This episode was hosted by Belynda Gates-Turner for Soap Dirt. Visit our Bold and the Beautiful section of Soap Dirt: https://soapdirt.com/category/bold-and-the-beautiful/ Listen to our Podcasts: https://soapdirt.podbean.com/ And Check out our always up-to-date Bold and the Beautiful Spoilers page at: https://soapdirt.com/bold-and-the-beautiful-spoilers/ Check Out our Social Media... Twitter: https://twitter.com/SoapDirtTV Facebook: https://www.facebook.com/SoapDirt Pinterest: https://www.pinterest.com/soapdirt/ TikTok: https://www.tiktok.com/@soapdirt Instagram: https://www.instagram.com/soapdirt/

The next bank run will not look like a run. No crowd, no panic, just balances leaving quietly as customers' AI agents move money to a better rate while everyone sleeps. In this episode of Banking Transformed, Jim Marous explains why the agentic era changes the physics of deposits, and why the money you assume is loyal may only be waiting for software to notice the spread. Jim reframes deposit stickiness as friction rather than loyalty, revisits the sweep account as the automated money-movement machine banks built decades ago and now face pointed at the whole market, and draws on FDIC, Forrester, and McKinsey data to size the risk. He introduces agent-exposed deposits as a new way to read the balance sheet, and lays out the three categories every institution needs to separate: relationship-protected, rate-sensitive, and agent-exposed. The real question is no longer whether your customer keeps an account with you, but whether they still let you make a single decision on their behalf. Jim Marous is Co-Publisher of The Financial Brand and Owner and Publisher of the Digital Banking Report. Banking Transformed publishes multiple times weekly. Subscribe wherever you listen to podcasts.

Many people in this country don't have access to reliable financial guidance — so they're increasingly asking a free chatbot instead. The problem? A general-purpose model trained on Reddit threads inherits Reddit's appetite for risk, and now that skew shows up in the conversations people are having about their money. In this new episode of One Vision Podcast, Alisha Chowdhury, Founder of Kiro Money, joins Theodora Lau to argue that the same technology, pointed with different intentions, can do the opposite: close the advice gap instead of widening it.Alisha traces the origin of Kiro back to a socioeconomically diverse Bangladeshi community in New Orleans — the "aunties and uncles" who taught her immigrant parents how to navigate an unfamiliar financial system — and to the University of Pennsylvania, where she saw real wealth and learned how it's built for the first time. After years as an investor at Vanguard and in private equity, she left for an MBA in London and started building the earliest version of Kiro: a low-code, RAG-based coach fed only sources she trusted. "Not garbage in."Today Kiro is an embedded financial intelligence layer that lets a bank or investing platform drop a context-aware AI coach directly into its own app, so users get guidance where their data and their relationship already live. A conversation about financial inclusion, the advice gap, and what it takes to build AI for money that people can actually trust. Because when it comes to money, trust has to be earned — and tested.

That Solo Life Episode 346: Why Independent PR Firms Are Outperforming Holding Companies Right Now Episode Summary It's the week after the Fourth of July, and Karen and Michelle are talking about a different kind of independence. It turns out that the future of PR looks a lot like its past: closer to the work, the relationships, and the accountability that got lost as holding companies scaled. Karen and Michelle walk through the data backing that argument — holding company headcount cuts, a Forrester forecast for 2026, independent firm revenue and growth figures, and a client tenure study that should make every solo practitioner feel validated. This is a celebratory, data-backed episode about why this moment belongs to independent practitioners, and a reminder that going solo doesn't mean going it alone.   Episode Highlights [01:13] The Article That Sparked This Episode: Karen and Michelle discuss a PR News article by Jennifer Risi founder and president of The Sway Effect, titled “Old School Is the New School: How Independent PR Is Outrunning the Holding Company Model.” According to the article the future of PR looks like its past, not the bloated, multi-layered approval structures that came with scale, but direct relationships, accountability, and responsiveness. [02:29] The Industry Backdrop: Mergers, Layoffs, and a Symbolic Real Estate Shift: The article was published around Cannes Lions, timed against a wave of holding company consolidation, including a major agency merger referenced in the piece. Michelle highlights a striking detail: WPP gave up its longtime beach space at Cannes, and an independent agency took it over, a literal changing of the guard discussed in the original article. [03:10] The Headcount Numbers Behind the Shift: According to the article, holding companies cut headcount by an average of 8% in 2025, with a Forrester forecast cited for a 15% reduction in 2026. Karen and Michelle are clear that this isn't something to celebrate,  hey don't take pleasure in layoffs or peers in the industry struggling,  but the data underscores the structural shift taking place. All source data referenced in the episode will be linked in the show notes. [05:59] Independent Firms Are Posting Real Growth: Citing O'Dwyer's 2026 independent PR firm rankings, the independent sector pushed combined fee income to $4.8 billion, with nearly a third of the top 140 independent firms surveyed posting double-digit growth in the same year holding companies were announcing layoffs. Karen and Michelle's takeaway for solo listeners who haven't seen that kind of growth yet: there is work being awarded right now, and consistency in business development matters more than ever. [07:08] Independent Clients Stick Around Longer: A 2025 joint study from the ANA and the 4A's found that clients stay with independent agencies an average of 7.3 years, compared to 5.8 years at holding company agencies. Karen notes this surprised her. She expected the gap to be even wider based on anecdotal experience with solo practitioners but the data confirms what many independents have felt for years: that tenure reflects trust renewed over and over again, not just convenience. [10:21] Why Now? Two Forces Colliding: Michelle frames the moment as two things happening at once. The holding company model scaled to a point where margin optimization started to outweigh relationship investment. At the same time, AI emerged and gave independent practitioners the tools to work smarter and keep pace without the overhead that scale requires. [11:11] The Counterintuitive AI Argument: Judgment Becomes More Valuable, Not Less: The article asserts that AI doesn't make communications less important; it makes human judgment more valuable. When the media environment is fragmented, and machine-generated content adds speed and volume to an already chaotic landscape, clients need a human who can say what's actually real, what matters, and what to do next. That judgment cannot be automated and it does not live in headcount, it lives in a person. [13:14] Independence Means Choosing What You Carry: Independence isn't the absence of structure, it's choosing what structure to carry. For a solo practitioner, that means no committee, no internal routing, no extra layers, just the strategy, the execution, and the phone call. Karen adds an honest counterpoint: that freedom carries real weight too, and most solos who are drawn to this work want that weight. It's not a burden when it's the work you signed up for. [16:19] The Honest Tension: Concentration Without a Bench: Michelle names the tradeoff directly. Being the whole agency means there's no one to hand a midnight crisis to, no colleague down the hall to sanity-check a risky call. The freedom and the isolation come in the same box. Karen's answer is the Solo PR Pro community — built specifically to give independent practitioners the peer support, expertise, and gut-checks that solo work doesn't naturally include. Resources & Additional Information PR News — Old School Is the New School (Jennifer Risi, The Sway Effect):  O'Dwyer's - Independent PR Firm Rankings 2026 ANA / 4A's Joint Client Tenure Study, 2025 - Press Release Solo PR Pro membership community: soloprpro.com That Solo Life podcast website: thatsololife.com Host & Show Info That Solo Life is a podcast created for public relations, communication, and marketing professionals who work as independent and small practitioners. Hosted by Karen Swim, APR, President of Solo PR Pro, and Michelle Kane, Principal of Voice Matters, the show delivers expert insights, encouragement, and practical advice for solo PR pros navigating today's dynamic professional landscape. Listen to all episodes and catch up on previous conversations at thatsololife.com. Did this episode inspire you? If you found value in this conversation, please take a moment to leave us a review. Your feedback helps us reach more solo pros just like you! Don't forget to subscribe so you never miss an episode.

Click to Subscribe: https://bit.ly/Youtube-Subscribe-SoapDirt Bold and the Beautiful predictions indicate that Brooke Logan's demands escalate amidst a perceived betrayal. Carter Walton warns Ridge Forrester of potential risks to the future of Forrester Creations, while Hope Logan's health scare spurs speculation of a possible pregnancy. Major characters like Electra Forrester, RJ Forrester, and Sheila Carter will also experience dramatic twists, promising a thrilling week of B&B action. B&B predictions hint that Hope Logan may be pregnant, as she collapses in the Logan showroom following a heated confrontation with her mother, Brooke. This event, coupled with noticeable changes in her on-screen attire, has fans buzzing about the potential real-life pregnancy of actress Annika Noelle. Bold and the Beautiful spoilers show that Electra Forrester decides to walk out on RJ Forrester. Meanwhile, as tensions rise, Brooke Logan demands Ridge Forrester to rectify the perceived mess caused by Hope, Katie Logan, and Donna Logan's actions.  B&B spoilers reveal that Steffy Forrester learns about Sheila Carter's intention to visit Taylor Hayes and her son. This revelation threatens to unsettle the already complicated relationships within the Forrester family.  Finally, The Bold and the Beautiful spoilers confirm that Carter Walton, concerned about the financial stability of Forrester Creations, warns Ridge about the potential fallout from his decision to shut down multiple income streams, including Eric Forrester's couture line and Electra's jewelry line.  Soap Dirt has grown to the most subscribed to Youtube soap opera channel. Visit our Bold and the Beautiful section of Soap Dirt: https://soapdirt.com/category/bold-and-the-beautiful/ Listen to our Podcasts: https://soapdirt.podbean.com/ And Check out our always up-to-date Bold and the Beautiful Spoilers page at: https://soapdirt.com/bold-and-the-beautiful-spoilers/ Check Out our Social Media... Twitter: https://twitter.com/SoapDirtTV Facebook: https://www.facebook.com/SoapDirt Pinterest: https://www.pinterest.com/soapdirt/ TikTok: https://www.tiktok.com/@soapdirt Instagram: https://www.instagram.com/soapdirt/

Click to Subscribe: https://bit.ly/Youtube-Subscribe-SoapDirt Bold and the Beautiful spoilers show that Hope Logan (Annika Noelle) collapses, leaving her husband Liam Spencer (Scott Clifton) in a state of shock. With Sheila Carter (Kimberlin Brown) lurking in the shadows, the tension in the Forrester family is palpable. The week will also see Electra Forrester (Laneya Grace) making a significant decision, and Bill Spencer (Don Diamont) flaunting his smugness at Ridge Forrester (Thorsten Kaye).  B&B spoilers reveal that Liam finds Hope collapsed after a confrontation with Brooke Logan (Katherine Kelly Lang). Speculations about a possible pregnancy or a panic attack are being made as the cause of Hope's condition. Electra, meanwhile, makes a heart-rending decision, much to the disappointment of Will Spencer (Crew Morrow).  The Bold and the Beautiful spoilers indicate that Steffy Forrester (Jacqueline MacInnes Wood) turns to Finn (Tanner Novlan) as the tension around Hope's condition escalates. Electra faces an ultimatum from Ridge, possibly concerning her love life or her jewelry line.  B&B spoilers hint that Sheila becomes transparent about her true intentions, and Ridge attempts to sway Electra's feelings towards Will. On Thursday, Deacon Sharpe's (Sean Kanan) marriage to Sheila officially ends, and Finn is caught off guard by an unexpected visitor.  More Bold and the Beautiful weekly spoilers confirm that Finn finds himself stuck between people again, and Taylor Hayes (Rebecca Budig) questions whether Sheila has genuinely changed. The week concludes with a confrontation between Ridge and Bill, with Bill boasting about the success of Logan's fashion line. This episode was hosted by Belynda Gates-Turner for Soap Dirt. Visit our Bold and the Beautiful section of Soap Dirt: https://soapdirt.com/category/bold-and-the-beautiful/ Listen to our Podcasts: https://soapdirt.podbean.com/ And Check out our always up-to-date Bold and the Beautiful Spoilers page at: https://soapdirt.com/bold-and-the-beautiful-spoilers/ Check Out our Social Media... Twitter: https://twitter.com/SoapDirtTV Facebook: https://www.facebook.com/SoapDirt Pinterest: https://www.pinterest.com/soapdirt/ TikTok: https://www.tiktok.com/@soapdirt Instagram: https://www.instagram.com/soapdirt/

Click to Subscribe: https://bit.ly/Youtube-Subscribe-SoapDirt Bold and the Beautiful spoilers suggest the Forrester family is grappling with Hope Logan's (Annika Noelle) shocking betrayal, which has left her mother, Brooke Logan (Katherine Kelly Lang), and Steffy Forrester (Jacqueline MacInnes Wood) reeling. The mother-daughter relationship between Hope and Brooke might be irrecoverable, especially as Steffy begins to plot her revenge.  B&B spoilers reveal Hope's departure from Forrester Creations has caused turmoil, not only emotionally but also financially, as the launch of Eric Forrester's (John McCook) new couture line is now on hold. The fallout has left the Forrester family in a precarious situation, as Carter Walton (Lawrence Saint-Victor) reveals that they desperately needed the launch due to the line's high production cost.  Spoilers for Bold and Beautiful divulge that Steffy and Brooke are left feeling betrayed and looking for ways to retaliate against Hope and Katie Logan (Heather Tom), who they believe manipulated Hope. However, their options seem limited and any public criticism could be seen as sour grapes. Instead, Steffy may opt for a more personal form of revenge, exploiting the rift between Hope and Brooke.  Mor B&B spoilers suggest that as Hope settles into her new role at Logan, Brooke and Steffy might find common ground over their shared sense of betrayal. This newfound alliance could serve as a pointed message to Hope, showing her that Brooke doesn't need her and that Steffy is a more than adequate replacement.  Bold and the Beautiful spoilers hint that with the rivalry between Steffy and Hope reignited, and no longer over Liam Spencer (Scott Clifton) this time, but over Logan, Forrester Creations, and perhaps Brooke herself, the stage is set for an intense battle. The impending launch of Eric's new couture line could serve as the perfect platform for Steffy to strike a blow at Hope, possibly by publicly declaring her close relationship with Brooke. This episode was hosted by Belynda Gates-Turner for the #1 Soap Opera Channel, Soap Dirt. Visit our Bold and the Beautiful section of Soap Dirt: https://soapdirt.com/category/bold-and-the-beautiful/ Listen to our Podcasts: https://soapdirt.podbean.com/ And Check out our always up-to-date Bold and the Beautiful Spoilers page at: https://soapdirt.com/bold-and-the-beautiful-spoilers/ Check Out our Social Media... Twitter: https://twitter.com/SoapDirtTV Facebook: https://www.facebook.com/SoapDirt Pinterest: https://www.pinterest.com/soapdirt/ TikTok: https://www.tiktok.com/@soapdirt Instagram: https://www.instagram.com/soapdirt/

On episode 1206 of Daytime Confidential, Luke Kerr, Jillian Bowe, Joshua Baldwin and Melodie Aikels dish the latest Beyond the Gates, The Bold and the Beautiful, Days of Our Lives, General Hospital and The Young and the Restless headlines and storylines.  The DC crew remember J Bernard Jones, who passed away this past week. A Daytime Confidential writer and podcast regular during the early years, J Bernard left an unforgettable mark in the world of soap opera commentary. In late 2025, Jones returned to the podcast for a special Daytime Confidential Reflections episode and shared his thoughts on the current state of soups and the health challenges he'd faced down. It was a wonderful episode and anyone who misses his prescence in the soap opera community should listen to it.  Kat donates her organ to save Eva on Beyond the Gates and while still "under" she experiences a "What if" nightmare where she finds herself in Eva's shoes. Many soap fans, including Luke, felt the show was making Kat more evil than she really is, but Melodie has a very different take on went down. Last week, the DC co-hosts noted that Juneteenth wasn't mentioned during the big disaster event and wondered whether we'd see it this week. There wasn't a peep. Is it odd that BTG didn't mention Juneteenth when Days of Our Lives has integrated it into its storylines so well?  Logan vs. Forrester is delivering juicy drama and the feud between Katie and Brooke has Donna caught in the middle. Is The Bold and the Beautiful the most improved soap opera of 2026?  Is Days of Our Lives getting lost in the weeds with the Liam Selejko storyline and how it connects to Holly's overdose and viewers finding out that everything bad is connected to EJ and a batch of bad pills that were buried on Horton island. DAYS delivers all the great flashbacks for Deidre Hall's anniversary with the show.  Anna DeVane is back on General Hospital. From Drew to BLQ, at least four different Quartermaines are gunning for Willow. Will she go down because of one of the Q's? Luke really enjoyed the Carly and Lucas scenes this week.  Josh Griffith is OUT at The Young and the Restless and no tears are being shed on the podcast. After gutting the writing team and making the No. 1 soap opera nearly unrecognizable, we are ready for a new era at Y&R. Should CBS consider an interim head writer while an exhastive search is made to find Griffith's replacement? Someone to wrap up Josh's storylines and set the table for a new head writer.  All this and more on the latest Daytime Confidential podcast! Bluesky: @DCConfidential, LukeKerr, JillianBowe, Josh Baldwin, and Melodie Aikels. Facebook: Daytime Confidential Subscribe to Daytime Confidential on iTunes, Google Play, and Spotify.

Click to Subscribe: https://bit.ly/Youtube-Subscribe-SoapDirt Bold and the Beautiful 2-Week Spoilers for June 29-July 10, 2026  expect a whirlwind of drama and heartbreak. Brooke Logan (Katherine Kelly Lang) will be battling feelings of despair and anger over her sister and daughter's actions. Meanwhile, Ridge Forrester (Thorsten Kaye) is set to confront Hope Logan (Annika Noelle) over her recent decisions, leading to significant tension. B&B spoilers see the drama kicks off at the Hope for Logan launch, where Deacon Sharpe (Sean Kanan) joins the Logan team on the sidelines. Hope then faces a grilling from the press, leaving the rest of the team, including Bill Spencer (Don Diamont), Wyatt Spencer (Darin Brooks), and Liam Spencer (Scott Clifton), stunned by the intensity of the questions.  Spoilers for Bold and Beautiful reveal Hope confesses to Liam that her relationship with her mother, Brooke, is in tatters, and the fallout from her decision to switch to Logan from Forrester Creations sends shockwaves through the Forrester family. Steffy Forrester (Jacqueline MacInnes Wood) squarely places the blame on Hope, while Eric Forrester (John McCook) points fingers at Katie Logan (Heather Tom).  More B&B spoilers hint the drama intensifies with Eric confronting Donna Logan (Jennifer Gareis) over her role in Hope's decision to move. On Wednesday, Electra Forrester (Laneya Grace) accuses Will Spencer (Crew Morrow) of lying to her, leading to further tension. By the end of the week, Remy Pryce (Christian Weissmann) is heartbroken when Deacon declares he's not ready to rekindle their romance.  Bold and Beautiful spoilers suggest the Forrester family faces the fallout from Hope's big debut at Logan. The tension reaches a boiling point when Brooke confronts Hope, demanding she return to Forrester Creations. Hope's refusal leads to Brooke vowing revenge on Katie, further escalating the feud. TA distraught Hope commits to her new career path at Logan, despite the fallout with Brooke the weeks of 06/29-07/10/2026. This episode was hosted by Belynda Gates-Turner for the #1 Soap Opera Channel, Soap Dirt. Visit our Bold and the Beautiful section of Soap Dirt: https://soapdirt.com/category/bold-and-the-beautiful/ Listen to our Podcasts: https://soapdirt.podbean.com/ And Check out our always up-to-date Bold and the Beautiful Spoilers page at: https://soapdirt.com/bold-and-the-beautiful-spoilers/ Check Out our Social Media... Twitter: https://twitter.com/SoapDirtTV Facebook: https://www.facebook.com/SoapDirt Pinterest: https://www.pinterest.com/soapdirt/ TikTok: https://www.tiktok.com/@soapdirt Instagram: https://www.instagram.com/soapdirt/

As generative and agentic AI promise to accelerate everything we do, are we at risk of becoming incredibly efficient at producing forgettable customer experiences?Today, we are here in Brooklyn at Forrester CX Forum East and we're going to talk about building better experiences with an AI-enabled design workflow. Specifically, we'll cover:- Balancing the speed of AI with the intentional, human-led decisions required to craft exceptional experiences.- The role of a robust design system in scaling high-quality, AI-powered experiences consistently across the enterprise.- How to identify high-value AI use cases for your design workflow while maintaining responsible practices that build customer trust.To help me discuss this topic, I'd like to welcome, Gina Bhawalkar, Principal Analyst at Forrester. About Gina Bhawalkar Gina's research focuses on digital accessibility and experience design. Gina established and now leads Forrester's coverage of the digital accessibility space and has a deep background and interest in the topic. She advises organizations on how to establish and scale sustainable accessibility practices and is an expert on the digital accessibility platform (DAP) market. Her research on accessibility has appeared in publications such as The Wall Street Journal and The Financial Brand, and she is a frequent speaker at accessibility events and podcasts. Gina's other areas of expertise include inclusive and responsible design, design systems, personas, and measuring the impact of digital experience design improvements.Gina has over 20 years of experience as both a UX/CX practitioner and leader, with eight years in the financial services industry. Prior to joining Forrester, Gina was the director of customer experience research at Bank of the West, a subsidiary of BNP Paribas. There, she led the bank's digital voice-of-the-customer program and conducted primary research to inform digital product development. Previously, Gina led the user experience and accessibility department at Scottrade, where she built the two disciplines from the ground up. Earlier in her career, Gina was a UX consultant at Perficient, leading design and research projects for clients in the financial services, agribusiness, utilities, insurance, and retail industries. She has also served as an accessibility consultant at both Criterion 508 and the Georgia Tech Research Institute.Gina holds bachelor's degrees in psychology and computer science from Trinity University and an MS in human-computer interaction from the Georgia Institute of Technology, where her research focused on evaluating the accessibility of physical and digital products to people with disabilities. Gina Bhawalkar on LinkedIn: https://www.linkedin.com/in/ginabhawalkar/ ---------- Resources ---------- Forrester: https://www.forrester.com We're proud to be a media partner for #MAICON26 - Oct. 13-15! Learn how AI can power your marketing and business and help you grow smarter. Use code AGILE150 to save! https://aglbrnd.co/r/7fe458ced0f04658Reach your customers with Reddit. Spend $500 in ad spend, get $500 back in ad credit! Learn more: https://advertalize.com/r/491818c79fb1873fThe most influential minds in software, AI, and engineering leadership will be at WeAreDevelopers World Congress North America, September 23-25 in San Jose. Learn more: https://aglbrnd.co/r/60a7299222a7bcf1 Enjoyed the show? Tell us more at and give us a rating so others can find the show at: https://aglbrnd.co/r/faaed112fc9887f3 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://aglbrnd.co/r/35ded3ccfb6716ba Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com Hosted on Acast. See acast.com/privacy for more information.

We're halfway through 2026, and the fintech landscape is moving faster than anyone can track. In this new episode of One Vision Podcast, Theo brings back three fan favorites — Jennifer White (J.D. Power), Tiffani Montez (Insider Intelligence / EMARKETER), and Julie Muhn (Finovate) — for a midyear roundtable that covers it all.What did the recent Finovate Spring reveal about where AI is actually landing in financial services? Tiffani shares the latest from the AI Visibility Leadership Board — why banks are no longer competing for attention, they're competing for recommendations, and why the rules of discovery have completely changed. Jennifer brings the data that captures our attention: 53% of consumers used AI in the last 3 months to ask a personal finance question. While awareness of bank-provided PFM tools runs 70–90%, adoption sits at 17–22%. Soft churn is now the real primacy threat. And Julie calls out one of the hardest questions in fintech: what's real, and what's just marketing?This episode covers AI as infrastructure, the trust paradox, agentic payments, GEO vs. SEO, and why the money leaving your primary bank might be the most important signal nobody's watching closely enough.

Click to Subscribe: https://bit.ly/Youtube-Subscribe-SoapDirt Bold and the Beautiful predictions indicate that Steffy Forrester (Jacqueline MacInnes Wood) confronts Hope Logan (Annika Noelle) over her betrayal of the Forrester family. Donna Logan (Jennifer Gareis), on the other hand, will be dealing with her husband Eric Forrester's (John McCook) rage and the interrogation from several people. The show has been escalating tensions between the characters, which are predicted to reach a boiling point in the coming episodes.  B&B predictions hint that Brooke Logan (Katherine Kelly Lang) will be seen slapping Hope with an ultimatum. The shock of seeing Hope on the Logan runway with a new collection will soon turn into rage, primarily directed towards Katie Logan (Heather Tom) and Hope. Brooke is likely to demand Hope to quit working with Katie, and potentially even ask her to move out.  Bold and the Beautiful spoilers show that Electra Forrester (Laneya Grace) will be seen struggling with Will Spencer's (Crew Morrow) "dishonesty". His failure to disclose certain truths about his company might lead to Electra moving out, causing further tension.  B&B spoilers reveal that Steffy, still reeling from the shock of Hope's actions, will confront her long-time rival. This confrontation is expected to escalate their rivalry to new heights, with Steffy possibly accusing Hope of being a snake.  The Bold and the Beautiful spoilers suggest that Donna, despite being against Hope's secret from the start, will be seen defending her decision to keep Hope's secret. Eric, feeling hurt by Donna's secret-keeping, may react stubbornly. However, Donna is expected to remind him of the secrets he himself has kept in the past.  Lastly, B&B spoilers show that Eric's new couture line at Forrester Creations may not perform as well as the company hopes. Despite the Spencers celebrating a major victory following their triumphant fashion show, the Forresters will be seen trying to minimize the damage. The lackluster performance of the couture line could put the company's finances at risk.  This episode was hosted by Belynda Gates-Turner for the #1 Soap Opera Channel, Soap Dirt. Visit our Bold and the Beautiful section of Soap Dirt: https://soapdirt.com/category/bold-and-the-beautiful/ Listen to our Podcasts: https://soapdirt.podbean.com/ And Check out our always up-to-date Bold and the Beautiful Spoilers page at: https://soapdirt.com/bold-and-the-beautiful-spoilers/ Check Out our Social Media... Twitter: https://twitter.com/SoapDirtTV Facebook: https://www.facebook.com/SoapDirt Pinterest: https://www.pinterest.com/soapdirt/ TikTok: https://www.tiktok.com/@soapdirt Instagram: https://www.instagram.com/soapdirt/

Bible StudyDon't just take our word for it . . . take His! We would encourage you to spend time examining the following Scriptures that shaped this sermon:.Sermon NotesJesus Defines His Mission"I have not come to call the righteous but sinners to repentance." (Luke 5:32)Jesus Did Not Come to Call the RighteousThe spiritually self-sufficient do not hear the Gospel call.Christianity is not for people who think they have it all together.The Pharisees believed they could be righteous apart from Jesus.Grace begins when we recognize our need.Jesus Came to Call SinnersJesus called Levi, a tax collector, to follow Him.No one is beyond the reach of God's grace.Those who know their need are ready to hear His call.Jesus welcomes broken people into relationship with Himself.Jesus Calls Sinners to RepentanceRepentance means a change of mind and direction.It is part of God's gracious gift.Repentance leads to life, freedom, and flourishing.Following Jesus means leaving behind the old way of life.Discussion Questions1. Does everyone need forgiveness of sins to be saved? Are there any truly righteous people?2. If someone is not convinced of their need for forgiveness of sins (perhaps they don't identify as a sinner), how might you help them understand the gospel?3. Define repentance.4. In what way is repentance still part of God's gift of grace?Questions?Do you have a question about today's sermon? Email Randy Forrester ().

What if your next customer isn't a person, but an AI agent acting on their behalf? And what if that agent is evaluating your brand on a purely logical, data-driven basis, completely devoid of the emotional hooks your marketing has always relied on?Agility requires not just adapting to changing customer behaviors, but also redefining who—or what—our customer even is. It demands that we build operational and strategic frameworks that can cater to both human emotional drivers and the cold, hard logic of machines.Today, we are at Forrester CX in New York City, and we're going to talk about a fundamental shift in the customer journey: the rise of the AI agent as an influential, and in some cases, decision-making persona. This isn't just about using AI in our marketing; it's about marketing to AI. We'll explore what it means when our brand's message needs to be optimized not just for human perception, but for machine interpretation and evaluation.To help me discuss this topic, I'd like to welcome Chuck Gahun, Principal Analyst at Forrester. About Chuck Gahun Chuck is a leader in Forrester's Digital Business & Strategy practice serving business and digital executives. His research coverage includes content management systems (CMSes), product information management (PIM) systems, and commerce services and strategy for B2B and B2C companies. Chuck helps executives design strategies that deliver customer and business value by partnering with technology vendors and services providers. Chuck has 20 years of experience in content and commerce. He specializes in digital strategy, experience design, and technology initiatives in CMSes, e-commerce systems, digital asset management (DAM) systems, PIM systems, digital experience platforms (DXPs), and several others. He has led strategy and implementations for brands like Goldman Sachs, Blue Cross Blue Shield, Hilti, Marriott, AARP, and the Centers for Disease Control. Prior to joining Forrester, Chuck was a managing director and partner at Shift7 Digital (a Merkle company) and held senior management positions at ZS Medullan and Publicis Sapient. Chuck holds a BA in government and international politics and an MS in technology management from George Mason University. Chuck Gahun on LinkedIn: https://www.linkedin.com/in/chuckgahun/ ---------- Resources ---------- Forrester: https://www.forrester.com We're proud to be a media partner for #MAICON26 - Oct. 13-15! Learn how AI can power your marketing and business and help you grow smarter. Use code AGILE150 to save! https://aglbrnd.co/r/7fe458ced0f04658Reach your customers with Reddit. Spend $500 in ad spend, get $500 back in ad credit! Learn more: https://advertalize.com/r/491818c79fb1873fThe most influential minds in software, AI, and engineering leadership will be at WeAreDevelopers World Congress North America, September 23-25 in San Jose. Learn more: https://aglbrnd.co/r/60a7299222a7bcf1 Enjoyed the show? Tell us more at and give us a rating so others can find the show at: https://aglbrnd.co/r/faaed112fc9887f3 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://aglbrnd.co/r/35ded3ccfb6716ba Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company Hosted on Acast. See acast.com/privacy for more information.

In this episode of One Vision Podcast, Danny Friday, CEO and Founder of Sail, joins Theodora Lau to unpack why the "boring" corners of fintech — HSA and FSA accounts — are exactly where the next wave of meaningful innovation is hiding. Danny shares the origin story behind Sail: a claim over a Spanish-language dental receipt that exposed a deeper challenge about regulated industries: most of their software isn't broken by accident, it's broken by indifference to user experience. They dig into why no one had built itemized, embedded HSA/FSA infrastructure before now, what changed technically to make it possible, and why Danny insists AI should never make the hard calls. The conversation closes on a bigger bet: that within three to five years, every digital banking app will help people reimburse tax-advantaged expenses, and what that means for the industry.

Bible StudyDon't just take our word for it . . . take His! We would encourage you to spend time examining the following Scriptures that shaped this sermon: .Sermon NotesFatherhood Revealed: The Biblical Story1. Old Testament FoundationsIsrael as God's “son” (Exodus 4:22–23)Covenant identity: treasured possession (Deuteronomy 14:1–2)Metaphor of formation: God as potter, Father (Isaiah 64:8)Yet: limited use, reverence and distance remainRare usage suggests something still unfolding:  "there remains throughout the Old Testament a certain reserve about the father metaphor for God. There are nearly half a million words in the Hebrew Bible, yet God is only portrayed as a father some 15 times. It is almost as if these rare instances of the God of Israel being called (or calling Himself) 'father' are placeholders, awaiting some unforeseen future revelation that will cause them to take on a new resonance." Wesley Hill, The Lord's Prayer: A Guide to Praying to Our Father (Bellingham, WA: Lexham Press, 2019), 11.Jewish hesitation to speak of God as “Father”2. Jesus brings greater revelationJesus in the Gospel of John: “my Father” → then extends to “your Father”In Matthew alone: “your Father” repeated constantlyFatherhood is not metaphorical projection—it is revealed truth made accessible in Christ.Three Blessings of Knowing God as Father1. It teaches us the GospelPost-resurrection clarity: John 20:17 — “My Father and your Father”Galatians 4:4–7We are not naturally children of God in relational sense, but enemiesWe are adopted through Christ's redemption - God's grace makes former enemies into beloved children“No longer slaves, but sons” = full inheritance rightsIdentity is secured by grace, not performanceEven on bad days, we are not disownedSpirit enables “Abba, Father” prayer“Abba” = intimate, real relational address, even used by adult children for their dadsJesus himself uses this in GethsemaneEvery “Our Father” prayer is a gospel confession2. We come to him boldlyIllustration: child (son) bringing soldier to Abraham LincolnHebrews 10:19–22 — confidence to enter the holy placeLord's Prayer assumes boldness (imperative-like petitions):Hallowed be Your nameYour kingdom comeYour will be doneWe are not interrupting God—we are invited children3. We come to him calmlyContrast: pagan prayer = anxious repetitionJesus: “Your Father knows what you need before you ask” (Matthew 6:8)Children of a good father are not frantic for provisionAnxiety often reveals relational distrustKnowing the Father produces calm dependenceDiscussion Questions1. When you pray, how do you typically address God? Dear God, Lord, Jesus? Do you think it matters? Is there any advantage of directing our prayers specifically to "our Father?"2. Recap how relating to God as Father shows us the gospel.3. If someone has experienced a difficult relationship with an earthly father, would it be better to relate to God in some other way besides "Father?"4. If the Father already knows our needs, why come to him in prayer?Questions?Do you have a question about today's sermon? Email Randy Forrester ().

Click to Subscribe: https://bit.ly/Youtube-Subscribe-SoapDirt Bold and the Beautiful spoilers indicate that financial concerns at Forrester Creations start to surface, mainly revolving around the new Corra line. Ridge Forrester (Thorsten Kaye) and Carter Walton (Lawrence Saint-Victor) discuss the substantial costs of launching the most expensive collection in Forrester Creation's history. Bill Spencer (Don Diamont) is ensuring quality materials are used in his designs without endangering the bottom line at Logan.  B&B spoilers reveal Ridge and Eric Forrester (John McCook) are warned by Carter about the potential financial repercussions of their couture line. Despite their assurance, there is a concern that the line may not sell out, which could lead to a significant financial loss for Forrester Creations. This situation is exacerbated by Bill's keen interest in seeing Ridge suffer a setback. Spoilers for Bold and Beautiful indicate that Eric's recent designs for Logan have received a positive reception, with some fans preferring them over his designs for Forrester. This situation adds to the tension at Forrester Creations, with Ridge, Steffy Forrester (Jacqueline MacInnes Wood), Brooke Logan (Katherine Kelly Lang), and Eric feeling threatened by Logan's success. Furthermore, Ridge's decision to heavily invest in Eric's work for Forrester Creations could put the company's bottom line at risk. More B&B spoilers divulge that over at Logan, Deke Sharpe (Sean Kanan) assures Bill that his new designs are cost-effective to produce. Hope Logan (Annika Noelle)'s guilt over potentially damaging Brooke's reaction to her new line at Logan is palpable, but it seems unlikely that she will walk away from Logan. This episode was hosted by Belynda Gates-Turner for the #1 Soap Opera Channel, Soap Dirt. Visit our Bold and the Beautiful section of Soap Dirt: https://soapdirt.com/category/bold-and-the-beautiful/ Listen to our Podcasts: https://soapdirt.podbean.com/ And Check out our always up-to-date Bold and the Beautiful Spoilers page at: https://soapdirt.com/bold-and-the-beautiful-spoilers/ Check Out our Social Media... Twitter: https://twitter.com/SoapDirtTV Facebook: https://www.facebook.com/SoapDirt Pinterest: https://www.pinterest.com/soapdirt/ TikTok: https://www.tiktok.com/@soapdirt Instagram: https://www.instagram.com/soapdirt/

Every process problem is a customer problem in disguise. CI teams are good at finding waste, reducing variation, and improving flow. Customers experience those same breakdowns as uncertainty, frustration, effort, and broken trust.Slides, the resource list, and the full recording are on the episode page: https://www.kainexus.com/customer-signals-continuous-improvement-webinarThis episode is the audio from a recent session of the KaiNexus Continuous Improvement Webinar Series. Annette Behrensmeyer and Volker Probst of Resonance Growth Partners make the case for a second lens on improvement work: the customer signals already hiding inside your operational data. Repeat contacts, transfers, escalations, and frontline observations almost always show up before a survey score moves or a complaint lands. This isn't about replacing voice of the customer or launching another program. It's about enriching the signals you already use to decide what to work on next.In this conversation:Why solicited feedback (surveys, interviews) arrives late and carries an effort tax, and where unsolicited signals fill the gapA three-step approach to connect customer signals to your improvement system, plus a simple way to weigh customer value against business valueHow a 32-bed med-surg unit turned its daily huddle into a 15-minute patient signal huddle and compressed a 60-to-90-day feedback loop into daysHow a med tech company cut call volume by 30%+, saved over $10M in shipping cost, and recovered $20M+ in annual recurring revenue by making an opaque process visibleFour things any CI leader can start on this weekAbout the guestsAnnette Behrensmeyer and Volker Probst are managing partners at Resonance Growth Partners, where they help organizations connect customer understanding, employee insight, and business performance. Annette is a Forrester-certified CX professional with more than a decade designing enterprise CX strategies and feedback-to-action operating models. Volker brings more than 25 years turning customer insight into action at enterprise scale across CX and operational excellence leadership. Hosted by Mark Graban, senior advisor at KaiNexus.

Click to Subscribe: https://bit.ly/Youtube-Subscribe-SoapDirt Bold and the Beautiful spoilers for June 22-26, 2026 uncovers shocking revelations as Katie Logan's (Heather Tom) betrayal is exposed while Wyatt Spencer (Darin Brooks) comes to his family's rescue. The drama unfolds as Steffy Forrester (Jacqueline MacInnes Wood) suspects Hope Logan (Annika Noelle) of hiding something. She confronts Brooke Logan (Katherine Kelly Lang) about her suspicions, triggering a chain of events that could change everything. B&B spoilers indicate Bill Spencer (Don Diamont), Liam Spencer (Scott Clifton), and Katie anxiously await news about Hope's situation and her conversation with Steffy. A surprise visit from Sheila Carter (Kimberlin Brown) rattles Deacon Sharpe (Sean Kanan) and Taylor Hayes (Rebecca Budig) at the hospital, sparking curiosity about her intentions. Spoilers for Bold and Beautiful suggest Melissa Dylan (Sydney Bullock) finds herself working under a new boss at Forrester, which could mean a shift in responsibilities. The drama intensifies when Brooke anticipates Hope's return to Forrester Creations, leading to a tense confrontation with Katie at Logan. Bold spoilers ring a surprising twist as Bill, Liam, Shauna Fulton (Denise Richards), and Wyatt propose a jewelry line. However, Bill demands the real Hope Diamond instead of the fake one presented by Wyatt. As July sweeps kick off, Eric Forrester's (John McCook) couture launch and Hope's new collection at Logan are set to debut. More B&B spoilers hint that Wyatt and Shauna's potential deal with Bill could lead to rapid expansion at Logan, while Electra Forrester (Laneya Grace) struggles to keep up at Forrester. The tension escalates between Brooke and Katie, threatening to fracture the Logan sisters for good. Meanwhile, viewers can expect more revelations about Sheila's plans for Deacon and Taylor and the identity of her mystery roommate the week of 6/22-6/26/2026. The Soap Dirt podcast made the Top 100 List for Apple Podcast's Entertainment News Category. Visit our Bold and the Beautiful section of Soap Dirt: https://soapdirt.com/category/bold-and-the-beautiful/ Listen to our Podcasts: https://soapdirt.podbean.com/ And Check out our always up-to-date Bold and the Beautiful Spoilers page at: https://soapdirt.com/bold-and-the-beautiful-spoilers/ Check Out our Social Media... Twitter: https://twitter.com/SoapDirtTV Facebook: https://www.facebook.com/SoapDirt Pinterest: https://www.pinterest.com/soapdirt/ TikTok: https://www.tiktok.com/@soapdirt Instagram: https://www.instagram.com/soapdirt/

Episode 304 reunites The Analysts — Remarkable Retail's celebrated panel of Forrester's Sucharita Kodali, Guggenheim's Simeon Siegel, and GlobalData's Neil Saunders — to take stock of retail coming out of earnings season. Steve Dennis and Michael LeBlanc open on the paradox of 2026: results are largely strong, sentiment is dismal. Simeon argues the link between the two is "tenuous at best" — people talk one way and spend another. Neil has the data: roughly 60% of shoppers who expect the economy to worsen still spent more than a year ago, propped up by spring tax refunds that won't repeat. Then the K-shaped economy. Higher-income households drive most of the real volume growth; middle-income shoppers prop up value growth mainly because prices are higher. Sucharita revisits "peak ambiguity" and the "vibe session," noting record sales barely outrun stubborn inflation. The panel unpacks the standouts — Ross's 17% comp, Victoria's Secret up 15% — and debates GLP-1's role in surging apparel and beauty: wardrobe replacement, new confidence, trading up to statement pieces. On turnarounds, Simeon lands the episode's sharpest thesis: brands "ubiquitize" and peak around $3–4 billion in the US. Lululemon got too big, over-distributed, and over-earning — so the bad sales have to "walk out the door" before the brand can re-elevate, the same lens that frames Nike's long reset. He and Sucharita draw the Gap parallel ahead of Simeon's on-stage interview with Mickey Drexler, noting Old Navy now dwarfs Gap itself. Neil makes the case for Macy's under Tony Spring — basics fixed first, satisfaction and visitation improving — while Steve stays skeptical of the pace. Next, the DTC reckoning. Simeon reframes his old "DTC is not all it's cracked up to be" call as "anti-anti-wholesale": outside high-margin luxury, nearly every brand needs a healthy wholesale business — and stores remain the best channel because "the customer is your employee." Sucharita pushes back on the AI narrative, reminding everyone it's far more than generative hype, as the panel digs into why scaled players — Amazon, Walmart, Costco, off-price — keep compounding through retail media, marketplaces, and flywheel economics. It closes on the wealth effect, trillion-dollar market caps, and whether a market correction could rattle high-end spending — then rapid-fire hot takes: brands to watch (Cozey, Ross Stores, Goyard) and what's on each analyst's radar, from inflation and surging oil prices to a quiet "middle of the doughnut" news lull and an election year's hunt for stability. Join us at the CommerceNext Growth Show in New York June 23rd and 24th with this exclusive discount code for 10% off general admission tickets and FREE retail tickets: Your code is "REMARKABLE" . See you in the Big Apple! About UsSteve Dennis is a strategic advisor and keynote speaker focused on growth and innovation, who has also been named one of the world's top retail influencers. He is the bestselling author of two books: Leaders Leap: Transforming Your Company at the Speed of Disruption and Remarkable Retail: How To Win & Keep Customers in the Age of Disruption. Steve regularly shares his insights in his role as a Forbes senior retail contributor and on social media.Michael LeBlanc is a senior retail advisor, keynote speaker and media entrepreneur. Michael has delivered keynotes, hosted fire-side discussions hosted senior retail executive on-stage in 1:1 interviews worldwide. Michael produces and hosts a network of leading retail trade podcasts, including The Remarkable Retail Podcast, The Voice of Retail The Food Professor, The FEED powered by Loblaw and the Global eCommerce Leaders podcast. He has been recognized by the NRF as a global Top Retail Voice for 2025 and 2025 and continues to be a ReThink Retail Top Retail Expert for the fifth year in a row.

Click to Subscribe: https://bit.ly/Youtube-Subscribe-SoapDirt Bold and the Beautiful 2-Week Spoilers for June 15-26, 2026 see Brooke Logan (Katherine Kelly Lang) is sent into a frenzy before discovering her daughter's disloyalty. Meanwhile, Bill Spencer (Don Diamont) devises a new plot to undermine Forrester. Viewers can anticipate Sheila Carter's (Kimberlin Brown) reappearance, Katie Logan's (Heather Tom) strategies, and the grand launch of Eric Forrester's (John McCook) new couture line.  Spoilers for Bold and Beautiful reveal Will Spencer (Crew Morrow) struggles to keep a secret from Electra Forrester (Laneya Grace) about Katie's new designer. RJ Forrester (Brayan Nicoletti) and Dylan's (Sydney Bullock) relationship progress as they spend time at the beach house. The following day, the team at Forrester Creations is eager to unveil Eric's new couture line, hoping to outshine the collection he made for Katie at Logan.  B&B spoilers indicate that Taylor Hayes (Rebecca Budig) and Deacon Sharpe (Sean Kanan) are caught off guard when Sheila abruptly enters Taylor's office. In the same week, Steffy Forrester (Jacqueline MacInnes Wood) offers Hope Logan (Annika Noelle) a promising opportunity which could lead to the revival of Hope for the Future collection.  More B&B spoilers suggest the real motives behind Sheila's return are revealed. Dylan is surprised to find out she's got a new boss at Forrester. Wyatt Spencer (Darin Brooks) and Shawna Fulton (Denise Richards) have a consequential meeting with Liam Spencer (Scott Clifton) and Bill. The week concludes with a tense encounter between Brooke and Katie at Logan's office, with Hope secretly listening to their heated conversation.  Bold and Beautiful spoilers divulge that July sweeps kick off on Thursday, June 25th. The drama escalates as Hope's major launch at Logan takes place, sparking outrage from Brooke, Steffy, Ridge Forrester (Thorsten Kaye), and Zenda Forrester Dominguez (Delon de Metz) the weeks of 06/15-06/26/2026. You are listening to Belynda from Soap Dirt. The most listened to soap opera podcaster. Visit our Bold and the Beautiful section of Soap Dirt: https://soapdirt.com/category/bold-and-the-beautiful/ Listen to our Podcasts: https://soapdirt.podbean.com/ And Check out our always up-to-date Bold and the Beautiful Spoilers page at: https://soapdirt.com/bold-and-the-beautiful-spoilers/ Check Out our Social Media... Twitter: https://twitter.com/SoapDirtTV Facebook: https://www.facebook.com/SoapDirt Pinterest: https://www.pinterest.com/soapdirt/ TikTok: https://www.tiktok.com/@soapdirt Instagram: https://www.instagram.com/soapdirt/

Since 2023, illicit financial activity has surged by $1.3 trillion, reaching an estimated $4.4 trillion globally. The reason isn't a mystery: bad actors have AI now too.In this episode of One Vision Podcast, Theodora Lau sits down with Tyler Allen, CEO of Unit21, to unpack what's happening on the front lines of AI-powered fraud. Tyler was Unit21's founding software engineer and he is now leading the company through a moment he calls "have your cake and eat it too": AI is finally cheaper than the human labor it could replace, and unlike humans, it doesn't get alert fatigue.The conversation goes deeper on:• The fundamental asymmetry between attackers and defenders — and why AI made it worse• Why majority of AI pilots fail (hint: it's almost never the technology) • Why AI makes sense for financial crime prevention and detection • What he asks potential buyers, from ownership and goals, to risk tolerance and more • What every FI should be demanding from their AI vendorsA conversation about the new physics of fraud — and the human consequences of getting it wrong.

Lots to cover on a Wednesday edition of Glenn Clark Radio, we will dive into the Orioles extra-inning loss to the Mariners last night as they've now dropped four in a row and look to snap the streak tonight with Brandon Young on the mound. It's a Wednesday so that means Drew Forrester will be in studio, we'll talk Orioles with Drew, surely get updates on the Stanley Cup Final during ‘Shaved Ice,' he'll preview Game 4 of the NBA Finals during ‘Hanging on the Rim' and we'll talk some soccer before the World Cup as well. At 11:30am, we will dive deeper into the World Cup with Ian Nicholas Quillen from Bleacher Report and Field Level Media to talk USMNT and much more. At 12:15pm, we are going to talk a little more World Cup with former NFL WR and Baltimore native Antonio Freeman about his son Alex Freeman and what it meant to see his son, Alex, make the USMNT World Cup roster and what it's like being a soccer dad. Plus, we will catch up with Super Bowl XXXV Champion Jamie Sharper who will is the defensive coordinator of the Louisville Kings and will be in DC this weekend for the UFL Championship on Saturday.

After more than a decade of crossing paths at conferences and following each other's work, Theodora Lau finally gets the opportunity to host Sarah Biller, Co-Founder & Member Board of Directors of Fintech Sandbox, and Bank Director and Investor of Thread Bank, on the One Vision Podcast. In this episode, Sarah talks about building innovation ecosystems beyond traditional hubs, including her work in West Virginia and the influence of leaders like Brad Smith and John Chambers. Sarah describes what she looks for in founders. It's about digging deep, listening closely, and finding solutions that truly matter. The conversation turns to AI's rapid adoption in financial services, the shift to agentic AI, risks of replacing human judgment in regulated credit decisions, and the need to prioritize understanding and human-centered outcomes over speed and efficiency. The real constraint on a better financial future isn't AI, it's data, and whoever controls access to it controls the upper hand. And the episode closes on something both Sarah and Theo keep returning to in their work: the fragility of the household balance sheet, the millions of Americans who are one flat tire away from financial distress, and the choice in front of an AI-enabled industry — to widen that gap, or close it.If AI is the most transformative technology any of us will see in our lifetimes., whose financial future are we actually building?

Episode No. 761 features artists Denzil Forrester and William Wylie. Forrester is featured in "Dancing the Revolution: From Dancehall to Reggaetón" at the Museum of Contemporary Art Chicago through September 20. The exhibition explores and expands the visual, political, and spiritual histories of dancehall and reggaetón through contemporary art produced in the Caribbean, New York, London, and beyond. It was curated by Carla Acevedo-Yates with Cecilia González Godino, Iris Colburn, Nolan Jimbo, and nibia pastrana santiago. A catalogue will be published by the museum and DelMonico Books in July. It is available from Bookshop and Amazon for $60-65. The Grenada-born Forrester is best known for paintings that mine London's dub reggae culture and music clubs of the 1980s for subject and verve. The drawings he made in urban dance halls then continue to inform his work. His paintings are full of references to diaspora, the policing of Black people and culture in the UK, and dub reggae music itself. White Columns, New York, the Institute of Contemporary Art, Miami and the Kemper Museum of Contemporary Art, Kansas City have presented solo exhibitions of his work in the US; in the UK, Nottingham Contemporary, the Jackson Foundation Gallery, Cornwall have too. His work is in the collection of museums such as the Tate, London, and the Metropolitan Museum of Art, New York. Wylie's new photobook is titled "The Eighty-Eight: Photographs from a Japanese Pilgrimage." It features pictures from Wylie's experience fo the Shikoku Pilgrimage, a trail that vists 88 temples associated with the Buddhist monk Kūkai (Kōbō Daishi) on the island of Shikoku. The book was published by George F. Thompson Publishing in association with the Center for the Study of Place, and features an essay by Pico Iyer. Amazon offers it for about $42. This is Wylie's seventh book. His pictures are in the collection of museums such as the Metropolitan Museum of Art, New York, the National Gallery of Art, Washington, and the Yale University Art Gallery. Air date: June 4, 2026.

The Experience Strategy Podcast Hosts: Aransas Savas, Dave Norton, Joe Pine Featured articles: "Death of the Segment: Why Personas Are Killing Personalization" — SwiftERM "Your Personas Are Outdated. It's Time to Evolve Your Approach." — Audrey Chee-Read, Principal Analyst, Forrester Every other post on LinkedIn is announcing the death of something. Most of it is alarmist storytelling dressed up as insight. But under the noise, two recent articles — one from SwiftERM, one from Forrester — are pointing at a real problem: personas and segmentation, built for an earlier era of marketing, have become a drag on personalization in the era of AI. Dave, Joe, and Aransas trace where personas actually came from, why they got merged with segmentation, what AI changes about the math, and what should replace the persona as the stable determinant companies are still looking for. The answer Dave keeps returning to: situations. Key Ideas Personas were never built for marketers. Dave opens with the history. The persona originated around 1999–2001 as a design thinking technique to get engineers to think more like customers. It worked. Then it migrated into marketing and merged with segmentation, and the original purpose got lost. Segmentation is the search for a stable determinant. Companies need something they can count on to define a market — geography, demographics, lifestyle, generation. Stable determinants make markets identifiable, and identifiable markets are countable. But the stability is increasingly fictional. Customers are not stable. They want different things at different times. Joe's arc: mass market → segments → niches → markets of one → markets within one. Joe walks the progression from Henry Ford's mass market through Alfred Sloan's segments through the minivan that opened up niche thinking. Stan Davis's Future Perfect (1987) saw the path to markets of one. What comes next is the flip: multiple markets inside every customer. Joe on a business trip is a different market than Joe on a leisure trip with his wife, even though it is the same person and the same credit card. This is the situational markets argument. Dave's frame: situations can be the new stable determinant. Friday night with your wife is a context. Monday morning before work is a context. Travel in cold Chicago is a different context than travel in France. The behavior changes with the context, even when the person does not. The SwiftERM line that lands the case. "While your team is busy building a persona for Sarah, the 35-year-old yoga enthusiast, Sarah has already moved on. She isn't a persona. She's a dynamic stream of intent." She bought a yoga mat six months ago. For the last three days, her behavior shows interest in high-end supplements and weightlifting gear. The persona missed the shift. The window of intent closed before the system caught up. Bayesian thinking is the right math for this. Predictive analytics has historically used past behavior to predict future behavior — yesterday you watched a romance, so tomorrow you will too. The newer move is using context, not just history. Yesterday you watched a romance because it was Friday and you were with your wife. The probability updates with every new piece of information. AI makes this practical at scale for the first time. The Apple Watch and Netflix examples make it concrete. The latest Apple Watch update no longer just serves up the workout you did last. It serves up the workout you usually do on that day of the week. Aransas lifts Monday and Wednesday and the watch knows. Netflix recommends romance on Friday night because the pattern holds across the whole user base. Restaurants have understood this for a hundred years — they do not serve breakfast at nine at night because they read the context. Customers have the same AI you do. Joe's reminder at the end is the one that should make every CMO uneasy. Customers can now vibecode their own shopping experience. They can customize as easily as you can customize for them, and they will configure it for their own context every time. The companies that win are the ones whose offerings can flex to the customer's situation, not the ones with the most polished persona deck. A Word on "Moments" Dave makes a careful distinction at the end. Moments is the right idea, but 20 years of design thinking have loaded the term with retail-moment-one, retail-moment-two, retail-moment-three thinking — discrete and product-out, not organic and customer-out. Situations carry the meaning without the baggage. Memorable Moments Joe: "I might be multiple personas, but you never say there's a person, they're that persona. That's just wrong — morally, much less business-wise." Joe: "Dave has yet to find a situation in which talking about situations does not work." Dave's bathroom study: weather changed bathroom usage at French gas stations. It did not move the needle at Chicago train stations. Different situational markets. Aransas on the Paris Marathon: one toilet, a hundred urinals, 20,000 runners — half of whom needed to sit. A persona designed for one imagined customer, and the actual situation ignored. Joe on the American Girl Place men's bathroom stocking products that men do not use — because the company actually thought about who was walking in with their daughter. The Strategic Takeaway Companies need something they can count on. Personas have stopped being that thing. Aggregated situations — Friday night, business travel with kids, post-workout, end-of-quarter — are stable enough to plan against and dynamic enough to respect what the customer actually wants in the moment. AI no longer makes one-to-one a scary thing to attempt. The excuse is gone. The companies that move now will be the ones the customer feels actually understands them. Subscribe and Continue the Conversation Find the show on the Experience Strategist Substack, the podcast feed, and everywhere else. Article links in the show notes.

This week on Catalyst, Tammy is joined by Abhijit Sunil, Senior Analyst at Forrester Research, where he leads flagship research programs on IT sustainability, sustainability management, and climate risk. Abhijit traces his remarkable journey from designing robotics labs at IIT Bombay to consulting at Ericsson and McKinsey, before landing at Forrester where a flood of client questions about data center efficiency set him on the path to sustainability research. He shares how volunteering as a teacher in Mumbai's slums profoundly shaped his worldview—giving him a lens for seeing optimization and sustainability as deeply human issues, not just technical ones. Tammy and Abhijit also dig into the double-edged nature of AI, from its staggering energy demands to its extraordinary potential to democratize access, and why the answer to almost every big question in sustainability lives somewhere in the Goldilocks zone between extremes.Please note that the views expressed may not necessarily be those of NTT DATA.Links: Abhijit Sunil Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

What happens to a deposit when the account holder dies — and why are banks so unprepared for the one moment they know is coming?In this episode of the One Vision Podcast, Theodora Lau sits down with Martha Underwood, Founder and CEO of Prismm and author of the new release: The Death of Deposits. Drawing on 25+ years across IBM, Silicon Valley, and BBVA Compass, Martha talks about the unspoken assumption in banking — that the user will always be there — and how that assumption is now colliding with the largest generational wealth transfer in history.Together, Theo and Martha unpack the retention illusion, why the beneficiary field is the richest unused lead list sitting inside every bank's core, and why deposit attrition at death is an infrastructure problem, not a marketing one. They dig into the operational reality, the cultural reality, and the human reality, and why AI's real job is orchestration under pressure (not more automation). A deeply human conversation about deposits, design, and what it really means to extend a banking relationship beyond a single account holder.

Join us as we explore the journey of Matt Lemman, from childhood golf enthusiast to CEO of Jones Sports Co. and Forrester's. Discover insights into brand revival, product innovation, and the passion behind golf lifestyle accessories.https://www.jonessportsco.com/https://www.forrestersouterwear.com/ BestBall Links:⛳️ Join the BestBall Golf Club! - https://patreon.com/BestBallGolfClubhttps://BestBall.comhttps://linktr.ee/BestBallhttps://bestball.substack.com - Subscribe to Par 3 Thursdays!Friends of BestBall:B. Draddy - https://www.bdraddy.com - Enter "BESTBALL20" for 20% off your orderZero Restriction - https://www.zerorestriction.com - Enter "BESTBALL20" for 20% off your orderFairway & Greene - https://www.fairwayandgreene.com - Enter "BESTBALL20" for 20% off your orderArccos Golf - https://arccosgolf.com - Get 15% off your orderThe Stack System - https://www.thestacksystem.com/discount/BestBall - Get 10% off your orderWestern Birch - https://westernbirch.com - Enter "BESTBALL" in the shipping cart for a free gift with your orderInterested in becoming a sponsor of The Hole Story Podcast? Email info@bestball.com.

In this episode of One Vision, Theodora Lau sits down with Hay Yip, Chief Strategy Officer and Chief of Staff at FundPark in Hong Kong, for a conversation that spans heritage, working capital, and what it really takes for SMEs to scale in an uncertain world.Hay shares his journey from a commercial banking career at HSBC — spanning both London and Hong Kong — to the electric pace of a fintech startup, and why he now goes to bed "with one eye open." Born in Hong Kong and grew up in the UK, his story comes full circle as he returns home to help the small businesses he's always been drawn to.At the heart of the conversation is the often-overlooked engine of commerce: working capital. Hay makes the case that cash flow is the "bloodline" of any growing business, and explains how FundPark uses data and analytics to serve e-commerce merchants who are not just underserved by traditional banks, but in many cases entirely unserved. Theo and Hay explore the founders' origin story, why entrepreneurs deserve more credit for their courage, and how global supply chain fragility shows up in the everyday lives of merchants and the customers who depend on them.Tune in for a candid look at the unglamorous but essential side of fintech, and FundPark's vision of "scale up as a service" — helping ordinary people behind real businesses thrive.

Bible StudyDon't just take our word for it . . . take His! We would encourage you to spend time examining the following Scriptures that shaped this sermon: .IntroductionContrast between the hand-cranked H. L. Hunley and modern nuclear submarinesChristians were never meant to follow Jesus in their own strengthJesus promises “another Paraclete” — another helper like himselfThe Holy Spirit continues the presence, power, comfort, and guidance of JesusMain idea: discipleship is empowered by the Holy SpiritI. Relationship — The Spirit Connects Us to JesusThe Spirit “dwells with you and will be in you” (John 14:17)The Holy Spirit is the breath of Christian discipleshipJesus says, “I will not leave you as orphans” (John 14:18)We experience the presence of Jesus through the Holy SpiritDiscipleship is a living relationship, not mere religionII. Revelation — The Spirit Teaches and RemindsThe Spirit is the “Spirit of Truth”The Holy Spirit:teachesremindsrevealsSpecial role for the apostles:inspiration of the New Testament ScripturesOngoing role for believers today:illumination of Scriptureconviction and guidancediscernment and prophetic encouragementAll revelation must be tested by ScriptureIII. Response — The Spirit Empowers Obedience“If you love me, you will keep my commandments” (John 14:15)Obedience is difficult in human strengthFulfillment of Book of Ezekiel 36:new heartnew spiritempowered obedienceThe Spirit transforms disciples from the inside outChristian obedience flows from Spirit-filled heartsConclusionAre you following Jesus in your own strength?Burnout often reveals self-powered discipleshipChrist offers:nourishment at the Lord's Tableempowerment through the Holy SpiritDiscussion QuestionsHow does the Holy Spirit cultivate a relationship between Jesus and his disciples? Give specific examples.Explain the difference between how the Holy Spirit provided revelation for the Apostles vs. how he does so for disciples today?Give an example of the Holy Spirit teaching, reminding, or revealing in your own life.Do human effort, intentionality, and discipline still have a role in Spirit-empowered discipleship? How do we keep from falling into man-made religion or doing it in our own power?Questions?Do you have a question about today's sermon? Email Randy Forrester ().

What do the American people actually expect from companies deploying AI — and are corporate leaders listening?In this episode of One Vision Podcast, Theodora Lau sits down with longtime friend Tyler Spalding, Chief Marketing, Communications & Engagement Officer at JUST Capital, to unpack the organization's latest research on how the public, investors, and corporate executives view AI's impact on society, jobs, and the economy.They dig into the perception gap between public sentiment (66%) and corporate optimism (94% of investors and 90% of corporate leaders see AI as a net positive), and what that gap means for business leaders navigating workforce decisions, reskilling investments, and responsible AI deployment.The conversation also explores the tension between AI-driven efficiency gains and the human cost of disruption — from layoffs framed as AI transformation and the anxiety facing the next generation entering the workforce, as well as the importance of defining and incentivizing responsible AI through consistent, comparable standards guided by public expectations.

Why you should listenJay McBain breaks down the data behind why 51% of partners are in double-digit profit decline while the industry grows at 10.2%, and what separates the partners winning from the ones quietly falling behind.Learn the specific positioning shift that gets you found by large language models, buyers, and vendors, including why "I sell to midsize banks in Perth and do compliance" beats every generic services page on the internet.Walk away with the new partner economics: the 6.3 partners surrounding every SaaS deal, the 28 measurable moments in a buyer's journey, and where partner revenue actually sits inside the next 20 years of AI.Half the channel is in double-digit profit decline in an industry growing 10% a year, and most SaaS partners can't work out why their pipeline is drying up. In this episode, I talk with Jay McBain, Chief Analyst at Omdia, the world's leading voice on channels, partnerships, and ecosystems, with 32 years entirely in the channel. We get into why digital sameness is killing smaller partners, why large language models can't find you when you do all things to all people, and where the real money sits inside the 20-year AI era. Jay shares the data behind the 1,000 partners doing two-thirds of all tech services globally, and the niche play that puts you on the right side of that line. If you're tired of competing in a sea of identical websites and watching better-positioned partners win deals you should have been in, this one's for youAbout Jay McBainJay McBain is Chief Analyst for Channels, Partnerships, and Ecosystems at Omdia, with more than 30 years analyzing the global channel landscape. He has held executive channel roles at IBM, Lenovo, Autotask, ChannelEyes, and Forrester, and was named Global Channel Influencer of the Year by Channel Futures Magazine. His research on the 28 measurable buyer moments, the 6.3 partners surrounding every SaaS deal, and the shift from resell to ecosystem-driven revenue has made him the analyst vendors and partners turn to when they need to understand where the channel is heading next.Resources and Linksomdia.comJay's LinkedIn profileJay McBain on The Paul Higgins Podcast: Episode 435Need help with your WHO and WHAT decisions? Apply for a FREE Multiplier CallBook a Decision Session herePrevious episode: 682 - 82% of Tech Partners Are Not AI Ready Are YouCheck out more episodes of the Paul Higgins PodcastSubscribe to our YouTube channel: @PaulHigginsMentoringJoin our newsletterSuggested resources

Burnout shouldn't be the price of success, but setting boundaries at work is easier said than done. Tarveen Forrester, who oversees workplace culture at Kickstarter, shares practical strategies for protecting your time and cultivating “sustainable ambition,” so you can crush your goals — without letting them crush you.This episode originally aired in 2025.Learn more about our flagship conference happening this April at attend.ted.com/podcast Hosted on Acast. See acast.com/privacy for more information.