Podcasts about Epicor

U.S. software company

  • 54PODCASTS
  • 90EPISODES
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  • 1WEEKLY EPISODE
  • Sep 16, 2022LATEST
Epicor

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Best podcasts about Epicor

Latest podcast episodes about Epicor

Digital Stratosphere: Digital Transformation, ERP, HCM, and CRM Implementation Best Practices

In this episode of Digital Stratosphere, we provide a review for Epicor Kinetic. We discuss how the software is one of the most popular ERP systems on the market and highlight the things there are to like about it.  We'll also cover the industries in which it is most relevant and touch on the areas where Epicor Kinetic can improve.  Be sure to download the newly released 2023 Digital Transformation Report to learn more about how to avoid common digital transformation failures.  https://www.thirdstage-consulting.com/reports/2023-digital-transformation-report/

Sage Thought Leadership Podcast
Sage Partner - Don Howren on AI and document management

Sage Thought Leadership Podcast

Play Episode Listen Later Sep 15, 2022 9:16


As President & COO of Altec, Don Howren is responsible for driving corporate growth strategy, company go-to-market execution, and market share growth. He is an accomplished senior executive with 30 years of experience in enterprise software at Epicor, Sage, Aderant, and Accruent including successful exits with industry-leading Private Equity organizations. Don has a variety of experience in enterprise software companies from start-ups, early stage, high growth, and turnaround environments. 

Sage Advice Podcast
Sage Partner - Don Howren on AI and document management

Sage Advice Podcast

Play Episode Listen Later Sep 15, 2022 9:16


As President & COO of Altec, Don Howren is responsible for driving corporate growth strategy, company go-to-market execution, and market share growth. He is an accomplished senior executive with 30 years of experience in enterprise software at Epicor, Sage, Aderant, and Accruent including successful exits with industry-leading Private Equity organizations. Don has a variety of experience in enterprise software companies from start-ups, early stage, high growth, and turnaround environments. 

EpiUsers.Help the Podcast
EpiUsers Podcast: Catchup Call with Bart Elia | Series 1 EpiSode 4

EpiUsers.Help the Podcast

Play Episode Listen Later Aug 31, 2022 60:49


For episode 4 (Jose said 5, counting hard), Bryan takes a much needed vacation

The Internship Show
Epicor Program Overview

The Internship Show

Play Episode Listen Later Aug 26, 2022 10:19


On this episode of The Internship Show, we speak with Grace Depmore from Epicor. Grace is the Early Career Program Lead and provides us with an outline of the opportunities for early talent to work at their company.

epicor internship show
The ERP Organizational Change Journal
Episode 65: ERP Vendor: Let's Explore Epicor, ERP Trends, and Differentiators

The ERP Organizational Change Journal

Play Episode Listen Later Aug 22, 2022 49:03


Marketing Trends
The Value of Values With Paul Stoddart, CMO of Customer Success and Growth, Salesforce

Marketing Trends

Play Episode Listen Later Aug 17, 2022 39:29


What is the true value of a tight-knit work environment? Paul Stoddart, the CMO of Customer Success and Growth at Salesforce, joins us to discuss his first six months at the CRM software provider. Paul shares why the company's “family” culture and hyperfocus on customer experience contribute to its overall success.Tune in to learn:About Paul's first six months at Salesforce (5:35) About the culture of “ohana” at Salesforce (8:50) Salesforce's approach to messaging (25:20) Paul's perspective on Web3 (32:50)Mentions:“Paul Stoddart, CMO of Epicor, Emphasizes Developing Meaningful Relationships with Peers and Consumers alike as the Key to Maximizing Effectiveness in Marketing”Marketing Trends is brought to you by Salesforce Marketing Cloud. For more great marketing insights, sign up for The Marketing Moments newsletter. You'll get ideas to help you build better customer relationships, invites to upcoming events, and access to the latest industry research. Subscribe at https://sforce.co/MarketingMoments

WBSRocks: Business Growth with ERP and Digital Transformation
WBSP366: Grow Your Business by Understanding Microsoft SL's Capabilities, an Objective Panel Discussion

WBSRocks: Business Growth with ERP and Digital Transformation

Play Episode Listen Later Aug 16, 2022 60:35


Before Microsoft started migrating all of their customers to Microsoft Dynamics Business Central and F&O, they had a similar strategy as Epicor or Infor, with several products in their portfolio targeted to specific industry verticals. In fact, they still sell products such as Microsoft SL. While they have announced the end of life for the SL product, some community members feel that the deadline is likely to be extended. They claim this as, in their opinion, Business Central might not be the best migration path for SL customers. And they are perhaps accurate in their assessment. This is because Positioning a product designed for FMCG distribution may not be the best fit for companies primarily in the project business. So, where does Microsoft SL stand as of today?In today's episode, we invited a panel of industry experts for a live discussion on LinkedIn to conduct an independent review of Microsoft SL's capabilities. We covered many grounds, including their strength in the construction and project-centric industries. Finally, we discussed why companies might have a hard time migrating to MS Dynamics Business Central once SL reaches its end of life in 2028. And why Microsoft may end up extending the deadline.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

WBSRocks: Business Growth with ERP and Digital Transformation
WBSP362: Grow Your Business by Understanding Epicor Eclipse's Capabilities, an Objective Panel Discussion

WBSRocks: Business Growth with ERP and Digital Transformation

Play Episode Listen Later Aug 9, 2022 58:31


Epicor Eclipse has a more loyal community than crypto and Metaverse. But why is that? Based on the amount of technological innovation happening, you would guess that any school grad might be able to write ERP software. Right? So then why do technologies such as Mainframe, AS400, and Epicor Eclipse still exist? Is it really because change is hard. But change is hard for whom? For companies that are using it or companies that are selling it? Or is it because customers are unwilling to change because of their strong affinity with a technology or product? If so, why should we blame the companies trying to sell and support what customers are willing to buy? Epicor Eclipse has a loyal community for a reason. But what are those reasons?In today's episode, we invited a panel of industry experts for a live discussion on LinkedIn to conduct an independent review of Epicor Eclipse's capabilities. We covered many grounds, including their strength in HVAC, plumbing, and trade contracting industries. Finally, we discussed why companies are so loyal to this solution despite it being a legacy solution.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

EpiUsers.Help the Podcast
EpiUsers Podcast: Signature Methodology |Series 1 EpiSode 3

EpiUsers.Help the Podcast

Play Episode Listen Later Jul 22, 2022 37:58


Epicor is a powerful enterprise resource planning (ERP) software that can help businesses of all sizes streamline their operations. But implementing an ERP can be tricky! In this video, Bryan and Jose discuss how they use Epicor's' Signature Methodology as a formula to ensure successful implementations; they also cover several dos and don't of implementing software and change management as a whole through anecdotes and examples based on their experiences and past successes and failures.

Talent Acquisition Trends & Strategy
EP 24: Breaking down and optimizing the candidate experience w/ James Lafferty

Talent Acquisition Trends & Strategy

Play Episode Listen Later Jul 21, 2022 33:23


James Lafferty, VP of Global Talent Acquisition at Epicor, joins the show to discuss how in order to optimize the candidate experience you need to break it down into its simplest parts, how company culture can drive talent acquisition outcomes, moving into your first talent acquisition manager role, and more!Episode Chapters:00:19 Who is James Lafferty01:28 Breaking down and optimizing the candidate experience08:15 Starting your recruitment career from at an agency09:55 Company culture drives talent acquisition outcomes15:14 Talent acquisition should find the right job for the candidate21:45 How to move into your first talent acquisition manager role25:24 The importance of having support from leadership29:15 What to do when you're feeling stuck

Disrupting Distribution by MDM
S7E2: What Sustainability Looks Like at Ferguson

Disrupting Distribution by MDM

Play Episode Listen Later Jul 20, 2022 21:50


Ferguson's Vice President of Sustainability discusses the plumbing, PVF and waterworks distribution giant's bold emissions reduction goals and what it will take to reach them, as well as Ferguson's now-completed primary listing move from the London Stock Exchange to the New York Stock Exchange and what it means for the company. Sponsored by Epicor

Webb Analytics' Construction Supply 150
The 2022 Construction Supply 150: Luck or Talent?

Webb Analytics' Construction Supply 150

Play Episode Listen Later Jul 12, 2022 26:00


What's the connection between a holiday in ancient Rome and the construction supply industry's triumphs last year? Craig Webb and six industry experts examine what Webb Analytics' Construction Supply 150 tells us about the current and future state of building material dealers.The CS150 is sponsored by Buildxact, Epicor, and Building Industry Partners.

WBSRocks: Business Growth with ERP and Digital Transformation
WBSP348: Grow Your Business by Understanding Epicor Prophet 21's Capabilities, an Objective Panel Discussion

WBSRocks: Business Growth with ERP and Digital Transformation

Play Episode Listen Later Jul 12, 2022 60:17


Epicor Prophet 21 has always been extremely popular among industrial distributors. But is Epicor P21 fit for all businesses? Can it work for manufacturing as well as distribution? How about businesses that might manufacture as well as distribute? How is it different from other Epicor products such as Kinetic and Eclipse? Has it been upgraded to the cloud version? How cloud-native would it be? Would there be any limitations, such as the inability to open multiple windows or enterprise search? These are the questions you are going to have if you are thinking of evaluating Epicor Prophet 21 for your business.In today's episode, we invited a panel of industry experts for a live discussion on LinkedIn to conduct an independent review of Epicor P21's capabilities. We covered many grounds, including their strength in retail and distribution industries along with their deep supply chain planning and procurement capabilities. Finally, we discussed their retail-centric capabilities such as financial collaboration, reporting dimensions, unit of measure, seasonality, and replenishment methods.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

EpiUsers.Help the Podcast
EpiUsers Podcast: Automation Studio | Series 1 EpiSode 2

EpiUsers.Help the Podcast

Play Episode Listen Later Jul 7, 2022 53:00


In this Episode Jose and Bryan discuss the new Epicor acquisition of Data Interchange and have a conversation with Tim Shoemaker, Senior Principal Product manager at Epicor about what it takes to take a product like Automation Studio to market and how this whole concept came about. Tim gives us a demo of the product while covering some of the technical aspects of how it works and we delve a little bit into the Epicor development life cycle and how ideas are processed through as submitted by users. *disclaimer: Josh didn't edit this video Jose did we apologize for the poor audio and editing

WBSRocks: Business Growth with ERP and Digital Transformation
WBSP336: Grow Your Business by Understanding Epicor Kinetic's Capabilities, an Objective Panel Discussion

WBSRocks: Business Growth with ERP and Digital Transformation

Play Episode Listen Later Jun 21, 2022 64:39


When it comes to ERP software designed for manufacturing, you will find dozen of options. But none of them come close to meeting the needs of complex manufacturers. Even the software that will claim to be designed for hybrid manufacturing and raved by their customers are really lean on manufacturing capabilities. One of the critical differentiators for most manufacturing software is their BOM and data model. Lose correlation of BOM data elements could have significant implications on your production data. This is especially true for complex manufacturing products. One such product is Epicor Kinetic, which is often one of the closest competitors of other manufacturing software such as Infor CloudSuite Industrial and Acumatica.  But how deep is Epicor Kinetic with its manufacturing capabilities? Can it support any manufacturing business model?In today's episode, we invited a panel of industry experts for a live discussion on LinkedIn to conduct an independent review of Epicor Kinetic's capabilities. We covered many grounds, including their cloud journey, features such as advanced search that most legacy vendors might lack, and their user experience limitations as with most legacy products. Finally, we discussed their deficiencies such as their materials and operations not connected in their BOMs, their depth with the company structure, and the ownership issues of their quality module.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

The ERP Advisor
The ERP Minute Episode 43 - June 14, 2022

The ERP Advisor

Play Episode Listen Later Jun 14, 2022 2:28


Epicor announced their acquisition of Data Interchange, a UK-based provider of Electronic Data Interchange (EDI) cloud technologies and managed services. Blackbaud kicked off their annual Developers' Conference. During this event, they highlighted their ongoing investment in Sky API, their open industry standard rest API toolset, the increase of their API endpoints, new self-service tools for technology connectors, including Microsoft Power Platform, the expansion of the Blackbaud Marketplace, and increased importance of multi-factor authentication and easy enabling of single sign-on. Oracle announced their fiscal 2022 fourth quarter and fiscal full year financial results. Total fourth quarter revenue was $11.8 billion, up 5% year-over-year. Total fourth quarter cloud revenue, for IaaS & SaaS, was $2.9 billion, up 19% year-over-year. Fiscal year 2022 total revenues were up 5% to $42.4 billion. Oracle CEO, Safra Catz, stated, “Couple a high growth rate in our cloud infrastructure business with the newly acquired Cerner applications business—and Oracle finds itself in position to deliver stellar revenue growth over the next several quarters.”Website: https://www.erpadvisorsgroup.com/

The ERP Advisor
The ERP Advisor - An Extensive Overview of Epicor

The ERP Advisor

Play Episode Listen Later Jun 13, 2022 24:01


For 50 years, Epicor has created industry-specific software solutions and services that aid businesses across the world. Scuderia AlphaTauri, a Formula 1 racing team, is a notable partner of Epicor, proving they can provide solutions in innovative and unique ways. Tune in to this installment of The ERP Advisor for an overview of Epicor's differentiators in the market.https://www.erpadvisorsgroup.com866-499-8550

WBSRocks: Business Growth with ERP and Digital Transformation
WBSP329: Grow Your Business by Understanding Flowtrac's Capabilities, an Objective Panel Discussion

WBSRocks: Business Growth with ERP and Digital Transformation

Play Episode Listen Later Jun 8, 2022 60:34


There are many different apps out there in the eCommerce space. Some go by eCommerce operations platform. Some call them multi-channel management platforms. Some can do warehouse management and proof of delivery. Some even claim that how they are going to change the industry by replacing the bigger daddies of the enterprise software world, such as SAP, Oracle, Microsoft, Infor, and Epicor. But most of these apps are present in the QuickBooks or Xero ecosystem just because these businesses can't afford the full-blown ERP implementation. Or don't have experience in running a larger organization or standardizing processes to grow past the QuickBooks inflection point. So, where does Flowtrac fit in the architecture, and which size of the businesses would be the right fit for this app? And how would they play along with the other apps in the QuickBooks and Shopify ecosystems?In today's episode, we invited a panel of cross-functional experts for a live interview on LinkedIn who brings significant expertise to discuss Flowtrac's capabilities. We discussed their strength and weaknesses and where they might fit in the eCommerce architecture. Finally, we discussed their journey, the product strategy and roadmap, and their alignment with a few niche industries and ERP ecosystems.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

BFM :: The Breakfast Grille
Epicor: Can ERP Software Relink Broken Supply Chains?

BFM :: The Breakfast Grille

Play Episode Listen Later Jun 2, 2022 20:54


With supply chains unhinging all over the world thanks to a perfect storm of geopolitical, financial and climate-related factors, will industry-specific EP software offer a plausible solution? Vincent Tang, Asia Regional Vice President of supply chain software firm Epicor, discusses.

The ERP Advisor
The ERP Minute Episode 41 - May 31, 2022

The ERP Advisor

Play Episode Listen Later Jun 1, 2022 4:35


Epicor announced several new enhancements that we are excited to share.  The first is Epicor Automation Studio, an integration Platform as a Service (iPaaS) solution embedded within Epicor Kinetic and Epicor Prophet 21, powered by Workato. Epicor reviewed their new CPQ solution with visual production configuration capabilities and integrations to its flagship ERP products as well as a host of additional enhancements. Workday recently released the results for the fiscal 2023 first quarter ended April 30, 2022. Total revenues were $1.43 billion, an increase of 22.1% from the first quarter of fiscal 2022 and subscription revenues were $1.27 billion, an increase of 23.2% from the same period last year. Steve Hare, CEO of Sage, recently confirmed that Aziz Benmalek has been appointed as the President of Sage's North America region on a permanent basis. Deltek unveiled the 43rd annual Deltek Clarity industry study results for Architecture & Engineering firms. Planful announced the availability of Predict: Projections, the latest addition of its Planful Predict suite of AI and ML applications, and a new experience for business users to update plans, forecasts, and budgets within the platform, reducing friction across the business. The Blackbaud Institute, a research division of Blackbaud, is celebrating 10 years of its quarterly charitable giving index by hosting a series of free, virtual “fireside chats” with the sector's foremost thought leaders and experts to give nonprofit leaders a clear picture of the trends that have shaped, and will continue to shape, the philanthropic landscape.https://www.erpadvisorsgroup.com866-499-8550

CPQ Podcast
Interview with Kristina Harrington, COO at GenAlpha

CPQ Podcast

Play Episode Listen Later May 29, 2022 31:14


In this episode you hear from Kristina Harrington, Founder, President and COO of GenAlpha Technologies. Kristina co-founded the company in 2011 and lives near Milwaukee, WI. Since Feb '22 they offer a CPQ in addition to their eCommerce & Aftermarkets Solutions. Here she talks about their new and existing solutions, what top business requirements they see, Data Analytics, omni channel and much more. website: genalpha.com LinkedIn: https://www.linkedin.com/in/kristinaharrington/  email: kharrington@genalpha.com 

The ERP Advisor
The ERP Minute Episode 40 - May 24, 2022

The ERP Advisor

Play Episode Listen Later May 24, 2022 3:25


SAP announced that their Annual General Meeting of Shareholder of SAP SE approved all proposals of the Executive Board and Supervisory Board, while also reelecting Chairman of the Supervisory Board, Hasso Plattner. Plattner expressed his excitement, stating, “It is the privilege of my life to have been able to create, shape, grow, and lead this company. I am looking forward to continuing to do so in the coming two years.” Feeding American is using Salesforce's Tableau software to gather and analyze data to understand where people with food insecurity live, what they need, what they prefer, and how often they need it. As part of this data-driven approach, Tableau will assist Feeding America in creating a massive, near real-time data set as a single source of truth for the entire network on the needs of over 38 million individuals experiencing food insecurity across the country. Epicor will be hosting their “Epicor Insights 2022”, allowing individuals the opportunity to engage with Epicor product experts and business leaders, industry thought leaders, and peers in the ERP industry. Be sure to lookout for content from EAG as we cover the conference, bringing you insights directly from the convention floor. Oracle Cloud Infrastructure has attained Department of Defense Impact Level 5 Provisional Authorization for additional services, including Oracle Autonomous Database and Integration Cloud. Now customers in the defense and intelligence community can benefit from a growing list of secure cloud services to run their sensitive workloads. Oracle's Federal customers will benefit from Oracle cloud offerings being thoroughly reviewed and approved by leading technology officials. Register Here: https://www.erpadvisorsgroup.com/events/definitive-guide-to-cloud-erp-deployments 

HR Like a Boss
62. HR Like a Boss with Ingrid Arko

HR Like a Boss

Play Episode Listen Later May 19, 2022 17:45


As we near the end of the second season of HR Like a Boss, we are excited to finish off the season by getting to know some of our very own Willory team members! Beginning with Ingrid Arko, Payroll Consultant for Willory, who has worked in payroll for the past 24 years. Hear her insights and advice on all things HR on this week's episode! About Ingrid Hello, my name is Ingrid Arko, and I am a Payroll Consultant for Willory. I have worked in the Cleveland area, in payroll for the past 24 years. I have enjoyed educating myself through the American Payroll Association, ADP and with the experiences of working and learning with my supervisors, coworkers and friends. I have processed multi-state bi-weekly and semi-monthly payrolls through ADP, Ceridian, and Workday systems. Worked on eliminating payroll tax penalties to uncover discrepancies in recovering significant amounts of time and money in incorrectly paid taxes. Worked with timekeeping integrations from Etime to Replicon and HR systems such as Success Factors and Epicor. I enjoy sharing my knowledge with others so that they can be better at what they do. It gives me great satisfaction to work with others and help clients. About HR Like a Boss HR Like a Boss centers around the concept that with the right passion to be and think different, HR and business professionals can do amazingly awesome HR. People who do HR like a boss understand business concepts, what makes people tick, and how to approach HR as more than a compliance or cost center. This podcast builds the foundation for John Bernatovicz's upcoming book, "HR Like a Boss." If you're ready to take your HR career to the next level, this is the podcast for you. Share any comments with bridgette@willory.com. --- Send in a voice message: https://anchor.fm/willory/message

Disrupting Distribution by MDM
S6E16: The Power of Independent Distribution

Disrupting Distribution by MDM

Play Episode Listen Later May 11, 2022 31:27


At the age of 19, Doug Savage, President of Bearing Service, Inc., unexpectedly took over running the distribution company his grandfather started. In this podcast, Doug talks about his passion for education, his early adoption of the Entrepreneurial Operating System, the opportunities for independent distributors ahead, and his many leadership roles across a 47-year career. Sponsored by Epicor

Disrupting Distribution by MDM
S6E14: From its Expo, We Go Inside Fastenal With Dan Florness

Disrupting Distribution by MDM

Play Episode Listen Later Apr 27, 2022 22:11


Fastenal CEO Dan Florness and MDM Editor Mike Hockett chat from the company's recent Fastenal Expo about the company's considerable digital growth and how it's continued to find ways to become closer with its customers. We also touch on Fastenal's manufacturing capabilities, how the company is addressing labor and lessons learned from the pandemic. Sponsored by Epicor

Rebellious Wellness Over 50
Don't Give Up the French Fries and Other Unconventional Nutrition Advice

Rebellious Wellness Over 50

Play Episode Listen Later Apr 25, 2022 37:51


https://kerigansny.com (Keri Gans) is a no-nonsense New Yorker who happens to be a registered dietician. She's also a bit of a celebrity. She's been interviewed by or quoted in Forbes, Prevention, Women's Health and Newsweek, to name just a few. In part because she's an expert in nutrition and charismatic. But also because she has unconventional ideas about how to be healthy. (Sounds like someone I know...) "Like, could you imagine life without French fries?"This is a woman with a long list of happy clients who admits her healthy eating plan includes french fries but not kale (she hates it), Brussels sprouts (loves them) and a martini now and then. She believes we focus too much on what we should leave out rather than what we can add. Diets like Keto (she has opinions), Paleo, and others like them, limit your food choices down so as to make that diet unsustainable. "Nothing is a silver bullet."And don't get her started on apple cider vinegar! Keri introduced me to the concept of "post" biotic. Not pre, no pro, post. "Why I love the idea of the postbiotics. This whole process happens outside your body. Fermentation creates these metabolites. And then they get dried into a powder, put into a little capsule."Vs having to eat fermented foods like kimchi or yogurt. All of the variations on this theme are tied not just to gut health but to immunity. The brand she recommends and is an influencer for is https://epicorimmune.com (EpiCor.) Like me, Keri would only consider representing a company that had compelling scientific data to back up their claims. If science data is your thing, https://epicorimmune.com/research/ (read the research here.) Keri's approach to a healthy diet is to look at the whole lifestyle of a person then the foods. Her book, https://www.amazon.com/The-Small-Change-Diet-Healthier/dp/145160890X (The Small Change Diet), is about making small changes for lasting big change. "The Small Change Diet isn't about creating unrealistic, unsustainable rules—like counting calories, restricting choices, or eliminating entire food groups. It's about turning smart habits into second nature."She makes such a good point about how most people approach going on a diet. Pick a plan, like keto, follow the plan for say two months, see weight loss, get excited, fall off because who can really eat just meat and cheese forever? And after all of that, what has the person learned? Nothing. Keri's way, and those of us who teach people how to eat a healthy diet that includes their favorite foods with fads and deprivation, may take longer to see results but it will last a lifetime. You will have learned about foods but more importantly, you'll learn about yourself and how to create habits that last. Keri also drinks chocolate milk. People might say "Oh no, I can't drink that, too much sugar." But she counters, "what else is in that milk? Calcium, Vitamin D, protein. We get so hung up on one nutrient but we don't eat single nutrients, we eat food. Yes, too much sugar is to be discouraged but it's all about balance. You can find Keri and sign up for her https://kerigansny.com (newsletter here.) https://www.instagram.com/kerigans/ (And on IG) Here's https://kerigansny.com/podcast-2/ (Keri's Podcast, The Keri Report )

Account Based Marketing
Ep.40 Epicor: Gaining a growth edge with competitive intelligence

Account Based Marketing

Play Episode Listen Later Apr 12, 2022 35:18


In this episode, Andy Reid, Head of International Product Marketing & Global Competitive Intelligence at software firm Epicor, discusses how his team has helped the company achieve a competitive edge using deep market insight. Co-hosting this week's podcast is Momentum's very own competitive intelligence expert Diane Borska, SVP, Market Insights, who quizzes Andy on how he structures his team, how they deliver value to the organisation, and what he means by a “Field of Dreams” approach.

The ERP Advisor
The ERP Minute Episode 33 - April 5, 2022

The ERP Advisor

Play Episode Listen Later Apr 5, 2022 2:37


Epicor recently announced that is has appointed Lisa Pope as President of the company. Pope will continue to lead overall go-to-market strategy and execution for the company. Workday reported that it intends to create 1,000 new jobs over the next two years at its European headquarters in Dublin, increasing its Ireland-based workforce by approximately 60%. In addition, Workday plans to construct its new European headquarters at Grangegorman, Dublin 7. IFS announced last week that Hg, a leading software and services investor, has agreed to become a significant minority shareholder in IFS and WorkWave. Sage, in partnership with The BOSS Network, an online community for professional and entrepreneurial women, recently publicized the awardees of the 2022 Sage Invest in Progress grants to support black women entrepreneurs in their first five years of business. 

The Future of Work With Jacob Morgan
Steve Murphy CEO of Epicor On Emotional Availability, Playing To Your Strengths, & Being Vulnerable At Work

The Future of Work With Jacob Morgan

Play Episode Listen Later Apr 4, 2022 60:58


Steve Murphy is the CEO of Epicor Software Corporation. It focuses on selling supply chains. Growing up, he was good at fixing, so he ended up liking building, fixing, and repairing things. Aside from that, it is also why he was influenced into taking Mechanical Engineering as a degree. Like many others, Steve didn't begin as a CEO immediately, and he has worked his way up to who he is today. This leads us to the question of how he became a successful CEO? How did his personal and professional background contribute to his success? How did he become a great leader? Tune in to find out! --------------------- The #1 challenge for organizations right now is how to attract and retain talent. Organizations are stuck in old ways of thinking about work and they are struggling! In my new PDF, I outline 7 ways the workforce is changing and what you and your organization need to do to adapt. The Great Resignation is The Great Opportunity if you are willing to take action! Click here to download the PDF. --------------------- Get the latest insights on the Future of Work, Leadership and employee experience through my daily newsletter at futureofworknewsletter.com  Let's connect on social! Linkedin: http://www.linkedin.com/in/jacobmorgan8 Instagram: https://instagram.com/jacobmorgan8 Twitter: http://www.twitter.com/jacobm Facebook: https://www.facebook.com/FuturistJacob

Talk Healthy Today
Prebiotics, Probiotics & POSTBIOTICS? with Keri Gans, MS, RDN, CDN

Talk Healthy Today

Play Episode Listen Later Mar 21, 2022 43:33


Lisa is joined by Keri Gans, RDN who talks about probiotics, probiotics and primarily postbiotics! Keri Gans, MS, RDN, CDN, is a registered dietitian nutritionist, certified yoga teacher, media personality, spokesperson and author of “The Small Change Diet.” She has been covering hot nutrition trends and various health topics for U.S. News since 2012. Gans has over two decades of experience and her nutrition advice has also been featured in national and international publications including Glamour, Women's Health, Health, Self, Shape and Men's Health.  As a sought-after expert, Gans has appeared regularly on local and national television and radio programs, including The Dr. Oz Show, Good Morning America, ABC News, ABC's Primetime, Fox Business and Sirius XM's Doctor Radio. Gans' personal bi-monthly blog and newsletter, The Keri Report, helps convey her no-nonsense and fun approach to living a healthy lifestyle.  About EpiCor® postbiotic: EpiCor® postbiotic is a whole food fermentate made using yeast (“Saccharomyces cerevisiae”) that goes through a closely held trade secret fermentation and drying processes. This fermentation process makes a unique fingerprint of metabolites including proteins, polyphenols, vitamins, minerals, amino acids, polysaccharides, fiber, and other nutrients. Over a dozen published studies show EpiCor® postbiotic helps to support your immune system and modulate the gut microbiota. It is found in some of the most well-known health and wellness supplement brands. When taken daily, EpiCor® postbiotic has been shown to be a safe and effective way to help people live more healthy days.TM Learn more about your ad choices. Visit megaphone.fm/adchoices

Enterprise Software Podcast
Enterprise Software Podcast Episode 148 - Epicor's Steve Murphy and Make, Move, Sell

Enterprise Software Podcast

Play Episode Listen Later Mar 16, 2022 30:10


Episode 148 - Epicor's Steve Murphy and Make, Move, Sell

The ERP Advisor
The ERP Minute Episode 29 - March 8, 2022

The ERP Advisor

Play Episode Listen Later Mar 8, 2022 2:45


Epicor announced it acquired Grow Inc, a no-code, full-stack business intelligence platform. The acquisition complements the Epicor portfolio with analytics capabilities that allow customers to generate actionable insights from their data. Grow Inc. combines data integrations, data warehousing, and visualization into one easy to use platform. On a different note, Sage recently commissioned a study to small and mid-sized businesses. Sage commissioned the study to look at the confidence of SMBs, surveying more than 13,000 businesses across eleven countries worldwide to understand their experience during the COVID-19 pandemic and their outlook for the future. The survey found that 69% of business decision makers feel confident that their company will be successful 12 months from now, compared to 58% that felt confident this time last year. This optimism is starting to filter through into probability, with about 81% of SMBs expecting to be at least somewhat back to pre-pandemic levels of profitability. Finally, 86% of SMBs expect to make a change to become more sustainable in the year ahead. Workday recently announced its full fiscal year, 2022 results. Total revenues were $5.14 billion, an increase of 19.0% from fiscal year, 2021. Subscription revenues were $4.55 billion, an increase of 20% from the prior year. Non-GAAP operating was $1.15 billion and as of January 31, 2022, cash, cash equivalents, and marketable securities were $3.64 billion.

WBSRocks: Business Growth with ERP and Digital Transformation
WBSP266: Grow Your Business by Understanding SAP's Capabilities, an Objective Panel Discussion and Weekly Digital Transformation News Stories

WBSRocks: Business Growth with ERP and Digital Transformation

Play Episode Listen Later Mar 5, 2022 83:28


While many of you might think that SAP may have lost its momentum because of the newer cloud players, it is still the undisputed market leader and has the largest market share among all ERP companies. SAP's primary market has always been among large, global enterprises primarily because of its strength as the global financial solution. SAP also had one of the deepest enterprise-grade industry functionality in the on-prem model, which has been harder to replicate in the cloud world. This is probably the reason the companies that have an edge in the cloud such as Oracle, Microsoft, or Infor have been winning over SAP. But that has changed in the recent quarters with the new leadership focusing on the Industry cloud and utilizing partner ecosystem to complement the industry functionality, which will take forever for SAP to build. But is this model sustainable? Also, would customers choose slightly more complete solutions such as Oracle or Microsoft than relying on risky partner-owned code and add-ons? Or would they use SAP as the financial solution while using Infor, Epicor, or Plex in the two-tier model as they had always done?In today's episode, we invited a panel of industry experts for a live discussion on LinkedIn to discuss major stories in the ERP and digital transformation space and an objective and independent review of SAP's capabilities. We covered several grounds, including their positioning in specific micro-verticals and their deeper capabilities than other ERP software. Finally, we discussed their unique value proposition, product psychology, industry cloud, rise with SAP, and their integration and growth challenges.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

Sales Game Changers | Tip-Filled  Conversations with Sales Leaders About Their Successful Careers
Equipping Your Sales Team with the Right Tech with Pretaa's Michael Madon and Epicor's Lisa Pope

Sales Game Changers | Tip-Filled Conversations with Sales Leaders About Their Successful Careers

Play Episode Listen Later Mar 3, 2022 29:41


This is episode 479. Read the complete transcript on the Sales Game Changers Podcast website. MICHAEL'S TIP: “it's not about throwing away the investments (in sales tech) you've made but how to optimize those investments with a way to take the best information and the nuggets that are in all those different investments and then optimize them and use that information in a way that provides context and makes it actionable for your sales reps (so that they succeed.)” LISA'S TIP: “For sales leaders, don't underestimate the importance of the care and feeding of your sales teams. It's not a math equation of how many reps and assignments, it is really about people and doing what you can to make them successful in their jobs. If you're a sales rep starting off in your career, be clear and vocal with your management about what you need. We're in a position now where we're listening more, the people aspect has gotten very important. Be specific about where you need help and the things you need to succeed, and that will go a long way.”

Natural Medicine Journal Podcast
Postbiotics in Clinical Practice: Benefits, Efficacy, and Scientific Evidence

Natural Medicine Journal Podcast

Play Episode Listen Later Feb 2, 2022 27:10


Sponsored by EpiCor®. Research regarding the clinical applications of postbiotics is growing rapidly. In this interview, Karolyn Gazella talks with registered dietitian and nutritionist Keri Gans, MS, RDN, CDN, about postbiotics and how they can successfully be used in clinical practice to address a broad range of health issues. Gans is the author of the book The Small Change Diet and the host of the podcast The Keri Report. Here Gans helps clarify the benefits, efficacy, and evidence regarding the use of postbiotics in clinical practice. About the Expert Keri Gans, MS, RDN, CDN, is a registered dietitian nutritionist, certified yoga teacher, and author of The Small Change Diet, a Shape magazine advisory board member, and blogger for US News & World Report. The Keri Report, her own bimonthly podcast and newsletter, helps to convey her no-nonsense and fun approach to living a healthy lifestyle. Gans is a sought-after nutrition expert and has conducted thousands of interviews worldwide. Her expertise has been featured in media outlets such as Glamour, Shape, Self, Women's Health, The Dr. Oz Show, ABC News, PIX11 Morning Show, Good Morning America, and FOX Business. She lives in New York City with her husband Bart and 4-legged son Cooper. Gans is a huge animal lover, Netflix aficionado, and martini enthusiast. About the Sponsor EpiCor®, the #1 postbiotic brand, is a one-of-a-kind gut microbiome modulating ingredient clinically shown to support immune and digestive health. Backed by over a dozen published studies, EpiCor® postbiotic helps people live more healthy daysTM.

The ERP Advisor
ERP Minute Episode 24- February 1st 2022

The ERP Advisor

Play Episode Listen Later Feb 1, 2022 2:10 Transcription Available


Oracle achieved FedRAMP High Provisional Authority to Operate from the Joint Authorization Board for an expanded set of Oracle Cloud Infrastructure services. Epicor announced that it has acquired JMO Business Systems, a premier provider of warehouse management systems. Infor announced the new Infor Marketplace, a selection of solutions that can augment and enhance customers' existing Infor software. IFS announced its financial results for the full year ending December 31, 2021. Microsoft announced its results for Q2 revealing growth across the board.

WBSRocks: Business Growth with ERP and Digital Transformation
WBSP239: Grow Your Business by Understanding ECi's Capabilities, an Objective Panel Discussion and Weekly Digital Transformation News Stories

WBSRocks: Business Growth with ERP and Digital Transformation

Play Episode Listen Later Jan 29, 2022 81:04


There are two ways to grow an ERP company. Either you build products from scratch like SAP, Acumatica, SYSPRO, and NetSuite, etc. Or you acquire several products until you have a solid market share to create a product strategy like Infor, Epicor Software, Sage, and Appian Corporation. While Infor and Epicor were very aggressive with their acquisition strategy in their early days, they have realized how bad having too many product bases could fire back. One of the challenges that ERP companies face is to phase out the products acquired through acquisition and move their customers to a few strategic products. ERP business also requires a long-term commitment by their investors as having a solid technology strategy is expensive and requires aligned product priorities with the target market. ECI Software Solutions is one such company that has taken a unique approach of a franchise model where each company is a separate company with several products with overlapping functionality and codebase. They have had their last investor exit with 4x within four years. And even the new investor seems to be operating with the same mindset. But is this strategy sustainable? Would they have enough investment to modernize 30+ codebases with significantly duplicate functionality?In today's episode, we invited a panel of industry experts for a live discussion on LinkedIn to discuss major stories in the ERP and digital transformation space and an objective and independent review of ECi's capabilities. We covered several grounds, including their acquisition strategy, investors' experience in building a software company, the specific position of each of their products, and the financial risks for customers. Finally, we discussed why Exact decided to spin off some of their products and what changes customers can expect post-acquisition.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

CFO Thought Leader
769: Beyond the Boardroom | Herald Chen, CFO, AppLovin

CFO Thought Leader

Play Episode Listen Later Jan 23, 2022 41:35


When Herald Chen was growing up in a town not far from Pittsburg, he dreamed of someday running the small town's steel mill. Years later when he was graduating from the University of Pennsylvania, the steel mill no longer occupied Chen's maturing career aspirations. “My two job offers were to either go make soap for Procter & Gamble at a manufacturing plant in Baltimore or go to Wall Street,“ remembers Chen, who adds that the offers for the seemingly different jobs came as a result of having graduated from UPenn's Management and Technology program—a curriculum that offered a dual degree in engineering and finance. Chen chose Wall Street and in 1995 landed at KKR, the private equity firm that had feasted on leveraged buyouts in 1970s and 1980s. Recalls Chen: “I had a front row seat for meeting many CEOs and CFOs and invested behind a couple dozen of them, so I learned a lot about what the good, the bad, and the ugly look like in these companies.”   Twenty-seven years later, KKR can arguably be seen to have been the mother ship of Chen's finance career, a place that over time he would leave and then return to as the investment house provided him with the wherewithal to open new professional chapters—the longest being from 2007 to 2019, when he headed KKR's Technology, Media, and Telecom practice. Along the way, Chen demonstrated a rapport with C-suite members and company boards that distinguished him from other investors, a trait that led to a growing number of invitations to sit on different company boards. “I had figured out that I wanted to be building businesses, but I also knew that I wasn't the smartest or brightest or most charismatic person in the room, so maybe the best way for me wasn't actually sitting in the CEO seat but instead was investing and sitting on boards and helping CEOs,” comments Chen, who has held a number of board seats, as well as served as board chair for such companies as Internet Brands/WebMD, Optiv, Epicor, BMC Software, and Mitchell International.  With a boardroom track record that few of his CFO peers can match, Chen attributes his success in part to being a good listener.  “I would invest behind CEOs and CFOs whom others just didn't understand—they just didn't comprehend what these people were trying to do—because I would find that I could create a lot of value with them just by taking a little extra time to hear them through,” remarks Chen. When asked to offer advice for CFOs seeking to lower the temperature of certain boardroom discussions, Chen shares a story involving notable KKR financier Henry Kravis: “When I was at KKR, I made a mistake in some of the numbers one time. It was late in the transaction, at the point where on Wall Street you'd expect to get yelled at and there would be this big blowup—but I remember Henry Kravis just getting very calm and saying, ‘Hey, we'll get through this and come out the other side.'” –Jack Sweeney

Renegade Thinkers Unite: #2 Podcast for CMOs & B2B Marketers
271: 2022: The Year We Dynamite Digital

Renegade Thinkers Unite: #2 Podcast for CMOs & B2B Marketers

Play Episode Listen Later Dec 17, 2021 51:09


Webinar-itis. Virtual event absentia. Zoom gloom. Just a few of the pesky, present-day afflictions that pervade in an era of such rapid digital acceleration, where work-from-home is the norm and the return to physical events is still up in the air. As a result, B2B audiences are more discerning than ever. It's up to the savvy CMO to remedy this “digital fatigue” with high-quality experiences, and in this episode, CMOs Shirley Macbeth of Forrester, Paul Stoddart of Epicor, and Amanda Carty of Diligent share how they're making it work. Tune in for a deep dive into driving digital engagement, with great tips on how to up your event game, coach virtual keynoters, mobilize employees across the organization, and more. For full show notes and transcripts, visit https://renegade.com/podcasts/ To learn more about CMO Huddles, visit https://cmohuddles.com/

WBSRocks: Business Growth with ERP and Digital Transformation
WBSP215: Grow Your Business by Understanding Plex's Capabilities, an Objective Panel Discussion and Weekly Digital Transformation News Stories

WBSRocks: Business Growth with ERP and Digital Transformation

Play Episode Listen Later Dec 11, 2021 82:43


You can't spell Automotive without the mention of Plex. While not as penetrated as other bigger players such as Infor, Epicor, or SAP, Plex has had a significant impact on the ERP community due to the quality of its product. That's probably the reason Rockwell decided to acquire them. But the bigger reason why Rockwell acquired them is because of their MES and IoT capabilities. In fact, if you look closely, Plex would appear more of the MES than ERP. That's also probably why companies install Plex and Workday together, as they are truly made for each other, especially for manufacturing companies. It's also the only system that takes the perspective of plant managers and shop floor, and that's why Industry 4.0 community is a big fan of Plex. But where does Plex stand as of today? And where do they win most?In today's episode, we invited a panel of industry experts for a live discussion on LinkedIn to discuss major stories in the ERP and digital transformation space and an objective and independent review of Plex's capabilities. We covered several grounds, including their positioning in specific micro-verticals and their deeper capabilities than other manufacturing ERP software. Finally, we discussed their product roadmap, history, current capabilities, financial risks, and changes to their strategy because of the Rockwell acquisition.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

The ERP Advisor
The ERP Minute — November 9th, 2021

The ERP Advisor

Play Episode Listen Later Nov 9, 2021 1:46


Aptean acquired Objective Holding, adding manufacturing execution, workforce management solutions, and warehouse management systems to their offerings. IFS reported that cloud revenue was up 104% year-over-year. SAP announced their latest release, SAP Responsible Design and Production. Epicor just released Prophet 21, a cloud-based industry productivity solution for distributors. This week, Sage is holding their annual conference, Sage Transform 2021. 

WBSRocks: Business Growth with ERP and Digital Transformation
WBSP191: Grow Your Business by Understanding Microsoft's Capabilities, an Objective Panel Discussion and Weekly Digital Transformation News Stories

WBSRocks: Business Growth with ERP and Digital Transformation

Play Episode Listen Later Nov 6, 2021 70:03


Most people might recognize Microsoft for Windows or Office applications. They might also recognize them for their database and Azure. But did you know that Microsoft always had a significant market share in the ERP space? While Microsoft's go-to-market strategy has been very different from other ERP vendors such as Oracle and SAP, they have always had a lead in the market with their products such as GP, SL, NAV, and AX. In the world of the Cloud, Microsoft may even be ahead of its legacy competitors, such as SAP, due to the completeness of their products. Microsoft also has a possible advantage with their #2 CRM products and several other products that they offer as part of Microsoft 365 Suite, such as Office, Power Apps, Azure Data Factory, and Power BI. But like other competitors such as SAP, Sage, Infor, or Epicor, they still have significant legacy code that is not modernized and would not be as fresh as their cloud-native counterparts. Where does Microsoft stand as of today? And where are they winning in the world of the Cloud?In today's episode, we invited a panel of industry experts for a live discussion on LinkedIn to discuss major stories in the ERP and digital transformation space and an objective and independent review of Microsoft's capabilities. We covered several grounds, including the overview of different product offerings from Microsoft and their positioning in the market. Finally, we discussed which companies would be the appropriate fit for Mircosoft ERP systems and the risk factors they might need to evaluate during their evaluation process.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

WBSRocks: Business Growth with ERP and Digital Transformation
WBSP185: Grow Your Business by Understanding Epicor's Capabilities, an Objective Panel Discussion and Weekly Digital Transformation News Stories

WBSRocks: Business Growth with ERP and Digital Transformation

Play Episode Listen Later Oct 30, 2021 71:03


Epicor is the household name for mid-market manufacturing and distribution companies. Just like Infor, it offers last-mile functionality for manufacturing and distribution companies that may not be available through other enterprise players such as SAP, Oracle, and Microsoft. While Epicor may not be as global a solution as some of their larger competitors, they offer more value to the SMB manufacturers and distributors. Epicor also has a similar strategy as Infor and Aptean to focus on specific industry verticals in the manufacturing and distribution space and have acquired many last-mile products in the last few years. Due to multiple products in its portfolio in the on-prem world, they have had similar challenges competing with other cloud-native vendors. While they have attempted to consolidate their portfolio and give their cloud strategy a new name Kinetic, just like Infor branding its products under CloudSuite, they are still actively selling and developing most of their legacy products.In today's episode, we invited a panel of industry experts for a live discussion on LinkedIn to discuss major stories in the ERP and digital transformation space and an objective and independent review of Epicor's capabilities. We covered several grounds, including the overview of different product offerings from Epicor and their positioning in the market. Finally, we discussed their cloud-native strategy, their market share in each micro-verticals, and the migration path for their legacy customers.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

Digital Stratosphere: Digital Transformation, ERP, HCM, and CRM Implementation Best Practices
Independent Review of Epicor Kinetic | Manufacturing and Distribution ERP Software

Digital Stratosphere: Digital Transformation, ERP, HCM, and CRM Implementation Best Practices

Play Episode Listen Later Oct 25, 2021 13:50


When researching ERP software for your manufacturing and distribution organization you will find there are several Tier 1 and Tier 2 offerings available. You will probably notice that the Tier 2 ERP offerings out there tend to focus more specifically on manufacturing and distribution. Epicor Kinetic sits in that Tier 2 group and has a keen focus on manufacturing and distribution. In this episode, I will provide an independent review of the pros and cons of leveraging Epicor Kinetic for your manufacturing and distribution organization.   DOWNLOAD THE 2021 DIGITAL TRANSFORMATION REPORT: https://www.thirdstage-consulting.com/ TOP 10 ERP SYSTEMS RANKING: https://www.thirdstage-consulting.com/the-top-10-erp-systems-for-2020/ TOP 10 ERP SYSTEMS FOR SMALL BUSINESSES: https://www.thirdstage-consulting.com/top-erp-systems-for-small-businesses/ TOP 10 CRM SYSTEMS: https://www.thirdstage-consulting.com/top-10-crm-systems-for-digital-transformations/ GUIDE TO ORGANIZATIONAL CHANGE MANAGEMENT: https://www.thirdstage-consulting.com/organizational-change-management/ DOWNLOAD 20 LESSONS FROM 1,000 ERP IMPLEMENTATIONS: http://resource.thirdstage-consulting.com/lessons-from-1000-erp-implementations-ebook FOLLOW THIRD STAGE ON LINKEDIN: https://www.linkedin.com/company/third-stage-consulting-group FOLLOW THIRD STAGE ON INSTAGRAM: https://www.instagram.com/thirdstageconsulting/ LISTEN AND SUBSCRIBE TO OUR WEEKLY PODCAST: https://stratosphere.podbean.com CONTACT US TO BRAINSTORM IDEAS FOR YOUR DIGITAL TRANSFORMATION: info@thirdstage-consulting.com  

Business X factors
Looking Backward Before You Go Forward with Steve Murphy, CEO of Epicor

Business X factors

Play Episode Listen Later Oct 21, 2021 19:36


The company was a Goliath in its industry and Marissa had a lot of respect for it. But she also knew the company was facing hard times, and when she got the call asking her to join the team as CEO, she knew that turning things around would be no small feat. The company had an attrition rate of close to 25% - meaning 1 in 4 people were leaving. It had cycled through six CEOs in the last 5 years. The stock price was dropping and revenue losses were at an all-time high. Most news sources, investors, and business execs agreed that the company was on the way to the grave. To join the sinking ship would be crazy -- and Marissa knew it was crazy.But, of course, we wouldn't be sharing her story if she hadn't taken the leap. Marissa started as CEO the day her appointment was announced. But rather than jump in, take the wheel, and try to save the ship, for the first 90 days, she did… nothing. She didn't present a strategy, she didn't cut off hemorrhaging lines of business, she didn't try to recruit a new team — no, she remained silent, and, for three months, all she did was listen. It's a technique many notable CEOs have used when entering a new organization, and it's one that Steve Murphy, CEO of Epicor Software, has relied on time and time again. What exactly helped Steve and Epicor write a new ending to their story. How did he turn Epicor into a thriving business making more than $900 million in revenue, with 20,000 customers in more than 150 countries? Find out on Business X factors.Main takeaways: Talk Less, Listen More: If you want to become a better leader of a business team, become a proactive listener. Especially when a business is going through big changes or is at an inflection point, leaders should not be tempted to rush and communicate what's on their mind. The first step is to listen to customers and your workforce and to engage, to be able to understand. Astute leaders know that surrendering the floor is how you get to understand what is on the mind of others. The smartest person in the room is often not the one doing the talking; it is the person who is engaging and asking relevant questions and doing most of the listening. Rewind, Take Stock, Move Forward: Steve Jobs famously said at Stanford University that you can't connect the dots looking forward; you can only connect them looking backward. For companies, this rearview mirror to connect the dots of past mistakes makes great sense in finding out what was broken and why it was broken. By looking back or taking a step back, you can develop a tactical tool kit that will help you to move forward. Weave the lessons you learned in the past into a future strategy and move on toward a more successful future.Putting Out Small Fires Won't Do It: When businesses experience problems, you can examine and try to fix a range of symptoms, like missed deadlines, low morale, lack of materials or software problems or put out the small fires. A better solution is to dig deeper into the root causes of problems, diagnose the underlying issues with your team. Root cause analysis consists of defining the problem, digging below the surface for the underlying conditions that gave rise to the problem. Design and implement a solution with buy-in at all levels and evaluate the success. Managers Don't Need to be Liked: Managers' relationships with their teams can often seem like that of a tightrope walker between too close and too distant. As a boss is often the reason why people leave a company; it is important to get it right. Friendliness and respect without friendship create balance and this balance needs to be constantly adjusted. To get the balance right: Focus on the job you have to do, it's about delivering results; set the boundaries between you and your team, but give descriptive feedback on what has been done and the impact it had; keep emotional self-control; take responsibility if things go wrong; know your team by taking time to listen. Give respect and it will be given back.---Business X factors is produced by Mission.org and brought to you by Hyland. For over a decade, Hyland has been named a Leader in the Gartner Magic Quadrant for Content Services Platforms, leading the way to help people get the information they need when and where they need it. More than half of 2019 Fortune 100 companies rely on Hyland to help them create more meaningful connections with the people they serve. When your focus is on the people you serve, Hyland stands behind you. Hyland is your X factor for better performance. Go to Hyland.com/insights to learn more.

WBSRocks: Business Growth with ERP and Digital Transformation
WBSP176: Grow Your Business Through Protected Flow Manufacturing w/ Mark Lilly

WBSRocks: Business Growth with ERP and Digital Transformation

Play Episode Listen Later Oct 20, 2021 43:08


The needs of the production floor have always been the most critical for Manufacturing, with scheduling being the most challenging function. The finite scheduling method has been the most accurate and most commonly used so far. It claimed to improve the on-time delivery by scheduling based on the due date and only working on jobs when they were due. But finite scheduling never worked as it didn't accommodate real-life scenarios such as machines going down or some resources not reporting when you were expecting them. Protected flow manufacturing is the new method of scheduling that considers the real-time signals from the production floor and determines the priority of each job without missing the on-time delivery or needing to expedite at the last minute.In today's episode, our guest, Mark Lilly, shares his journey of being involved with several manufacturing ERP software systems and scheduling deficiencies in the Visual manufacturing ERP software. He also discusses how protected flow manufacturing solves the problems with finite scheduling available through the most commonly used manufacturing ERP software such as Visual, Syteline, or Epicor. Finally, he shares the integration and data requirements for the PFM module and how the scheduling needs vary across industries, including some of them having complex scheduling needs such as sequencing.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

The ERP Advisor
The ERP Minute — October 12th, 2021

The ERP Advisor

Play Episode Listen Later Oct 12, 2021 1:37


ServiceNow and Celonis partner up to accelerate digital transformation capabilities for businesses. QAD announced new updates for its Adaptive Applications portfolio following Thoma Bravo's acquisition of the company. Salesforce acquired LevelJump in order to go deeper into their primary offerings to sales teams. GoProposal was acquired by Sage to better serve accounting partners amid cloud advancements. Epicor is set to acquire CBC Computer Systems to improve CRM capabilities.

Tell Me More...
2021 Young Retailer of the Year: Alexandria Lavaroni & Jonathan South

Tell Me More...

Play Episode Listen Later Oct 11, 2021 28:50


This episode of the podcast is the last in a four-part series highlighting the 2021 Young Retailer of the Year honorees. Renee talks with honorees Alexandria Lavaroni of Treat's General Store and Jonathan South of Teghtmeyer Ace Hardware. She also chats with Ruben Muruato of Epicor and Bill Sokol of Arrow Fastener, two of the program sponsors. Tune in to learn all about these honorees and the program.   Music Credits: "Ingenuity" by Lee Rosevere

IT Visionaries
Creating a Team of Problem Solvers with Epicor's Himanshu Palsule

IT Visionaries

Play Episode Listen Later Sep 28, 2021 46:44


In the sport's world, some teams have all the talent they need to win championships, but, oftentimes they can't seem to put it all together to be the last team standing at the end of the season. On the other hand, there have been moments when the most unlikely teams come together to shock the world. But when you look back, their success is not so surprising. It's simply that their culture, their togetherness, was underrated. Championship teams don't just appear; instead they are built. Company cultures are a lot like teams. Winning is the work, and work must get done. This is especially true when complex software products have to be created that solve problems for customers. Himanshu Palsule, the President and Chief Product and Technology Officer at Epicor, explains how the team works together at Epicor.“We operate pretty flat, including our CEO, Steve Murphy, who's a process engineer himself. We  all roll up our sleeves and talk to the person that has the answer versus sort of go down a hierarchy of people. If you want to succeed at Epicor, you need to be comfortable with that.”Part of building a great team is when leaders are members of the team too and not above it, and everyone works together. Another aspect of being on a successful team is being able to define what the team does well, stick to that core identity, and then having respect for other teams for what they do best. Every game is a series of problems and then solutions. Solve enough problems and the game is won. Great teams create cultures that identify each problem correctly and then work together to solve them.On this episode of IT Visionaries, Himanshu discusses how the Epicor team works together to provide enterprise resource planning software. To do their job effectively, he describes a culture of teamwork that extends to even incorporating the fans, the customers, into the team too. Enjoy the episode!Main TakeawaysBeing a Vendor/Coach: Sales go ary when salespeople either push a client too hard to take on more than they need or allow a client to overcommit to more than they require. Rather than thinking from only a sales perspective, it is helpful for a vendor to think of themselves as the client's coach. With this mindset, they seek to help educate and support the customer so that their business can succeed. This mentality allows long-standing relationships based upon respect to develop.Core Identity Versus Respecting Other Players: As a large player in an industry, it's important to identify core company work and stick to that. If there are other players with a specific technology to solve a particular problem, it's good to respect their product and allow them to do what they do best too. A large player in the industry doesn't have to do everything; they just need to do their thing.Creating a Problem-Solving Culture: A constructive culture is essential to solve project problems and get work done. Creating an environment where hierarchy is not rigid and communication is fluid is one key. Another key is providing some guardrails to brainstorming sessions in a group of can-do people. Parameters can drive creativity.Fielding a Good Team: Team building involves creating places for people to learn. Partnerships with academic institutions certainly can help. It's also important to look for potential employees who have a specific skillet that can be adaptable even if they haven't done the exact type of work before. These sorts of workers can be trained to be very productive members of the team.---IT Visionaries is brought to you by the Salesforce Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform 

Marketing Trends
Paul Stoddart, CMO of Epicor, Emphasizes Developing Meaningful Relationships with Peers and Consumers alike as the Key to Maximizing Effectiveness in Marketing

Marketing Trends

Play Episode Listen Later Sep 17, 2021 56:05


Coming into a new marketing role during a critical re-branding phase of a company's life is no small task to take on. There are challenges with developing new working relationships, and most importantly, trust, in order to create a smooth and successful evolution for the business. “I'm naturally curious. I like to seek to understand; I'm naturally very curious. Want to delve into the details on some things and, as soon as you get to a confidence level and you're like, okay, that's either great or yeah, that might be something we want to revisit. Honestly I think some people feel like that's a little bit micromanage-y.”This is what makes Paul Stoddart successful in his role as CMO of Epicor, an Enterprise Resource Planning company.  and while he's a relatively new leader at Epicor, he's done a lot for the brand already. Paul told us all about it on this episode of Marketing Trends and his impact starts with the fact that his foundation is built on the idea that you should always start with the customer no matter what it takes. And even though at first blush he admits he may come across as a bit of a micromanager, Paul's ultimate goal is to understand the way things are done in order to find efficiency in the processes and ultimately build deep trust and foster teamwork with his colleagues. We'll dive into exactly what that looks like, and all the cool ways the Epicor marketing team is standing out from the competition right here, so sit back and enjoy this episode!Main Takeaways:The Essential Of Great Marketing: Understanding people's needs is the first step in successful marketing. Another piece of the equation requires building great relationships. As a marketer, you want two key ingredients, first a great product to bring to market, and second, great people to work with. A key component to the latter is to be supportive of your colleagues and not too competitive.Brand Authenticity and Importance of Simplicity: The key to staying true to your brand, especially during a brand-refresh, is understanding what people are saying about you. You can then make honest decisions about the changes that you want to move forward with based on those perspectives. The awards for doing good work come, but the work should speak for itself. When you reduce something down and make it simpler, you make it better.Characteristics of Great Leadership: There are many ideas and ideals that make for a company with great leadership. Leadership comes from all levels in an organization. Management together is better than alone, and collaboration across all levels of the organization leads to the greatest sense of community, as well as the best possible end product. When it comes to the guiding principles of what that leadership looks like, there are many. A sense of ownership, as well as a deep level of curiosity, are two traits that make for great leaders.---Marketing Trends podcast is brought to you by Salesforce. Discover marketing built on the world's number one CRM: Salesforce. Put your customer at the center of every interaction. Automate engagement with each customer. And build your marketing strategy around the entire customer journey. Salesforce. We bring marketing and engagement together. Learn more at salesforce.com/marketing. To learn more or subscribe to our weekly newsletter, visit MarketingTrends.com.

Electrical Wholesaling Podcasts
The New Now: Tailoring Your ERP System for Hybrid Office Strategies

Electrical Wholesaling Podcasts

Play Episode Listen Later Sep 3, 2021 25:51


Along with helping employees operate more efficiently in both on-premise and remote offices, distributors are finding cloud-enabled ERP systems may help attract and retain new employees by enabling a flexible, hybrid work environment—a preference shared by 97% of today's workforce (Forbes, 2021). In this webinar, Epicor's Dan Kaminstein and Cara Pingel offer tips on how to customize a roadmap for the most effective solution and win the battle for talent.

The ERP Advisor
The ERP Minute - September 1st, 2021

The ERP Advisor

Play Episode Listen Later Sep 1, 2021 1:22


Gartner's 2021 Magic Quadrant for Cloud ERP for Product-Centric Enterprises is out, with ten ERP providers jockeying for position, a major player joining the fray, and a forecast for growth in the coming months.https://www.erpadvisorsgroup.com866-499-8550LinkedIn:https://www.linkedin.com/company/erp-advisors-groupTwitter:https://twitter.com/erpadvisorsgrpFacebook:https://www.facebook.com/erpadvisorsInstagram:https://www.instagram.com/erpadvisorsgroupPinterest:https://www.pinterest.com/erpadvisorsgroupMedium:https://medium.com/@erpadvisorsgroup

The ERP Advisor
The ERP Minute - August 25th, 2021

The ERP Advisor

Play Episode Listen Later Aug 25, 2021 1:17


In this week's episode, Revlon gets an ERP makeover, Epicor predicts cloud cover for midsize businesses, and SAP makes an AI-powered acquisition.

Renegade Thinkers Unite: #2 Podcast for CMOs & B2B Marketers

No two CMO playbooks are the same, but in all of them, agility is a prereq for success. The best CMOs are able to recognize the unique challenges of their organizations in the context of their growth stage and brand identity (or lack thereof), then develop the foundation for marketing-led, organization-wide success. CMO Celia Fleischaker is an expert in the custom build, with previous stints at Epicor and PROS and now taking on a new challenge at Verint, a $1.3 billion company that recently completed a massive spin-off of its cybersecurity services, cementing itself as a pure-play customer engagement brand. Tune in to learn how Celia moved from her past experience for her current one, adapting along the way as needed to deliver a resonant Verint message to inspire employees and customers alike. For full show notes and transcripts, visit https://renegade.com/podcasts/

The Playbook
You Just Broke Rule #1 | 2 Minute Drill S2E7

The Playbook

Play Episode Listen Later Jul 30, 2021 6:39


Today's episode is a sneak peek at the latest episode of 2 Minute Drill! 2 Minute Drill is back and better than ever and this season we've got hour-long episodes. The all-new, hour-long extended episodes feature five new entrepreneurs each week who compete for over $50,000 of cash and prizes. This new format combines the best elements of season one with powerful storytelling that shares the contestants' journey and struggles along the way. 2 Minute Drill will empower more entrepreneurs than ever before with the confidence to pitch themselves, their product, service, or solution. Joining me on today's episode are Rory Cutaia, CEO of Verb Technologies, Jayson Waller, Founder & CEO of Powerhome Solar, and Steve Murphy, the CEO of Epicor. Click here to watch 2 Minute Drill on Amazon Prime Video. Learn more about your ad choices. Visit podcastchoices.com/adchoices

The ERP Advisor
Epicor Insights 2021 - Feedback and Future Outlook

The ERP Advisor

Play Episode Play 25 sec Highlight Listen Later Jul 27, 2021 15:19 Transcription Available


After attending Epicor Insights 2021, Shawn Windle returned with a renewed perspective on Epicor's future outlook.

The ERP Advisor
Legacy Software Review: Deltek, Epicor, IFS

The ERP Advisor

Play Episode Play 47 sec Highlight Listen Later Jul 15, 2021 45:44 Transcription Available


Rounding out our menu of legacy software reviews, we welcome Jim O'Donnell of TechTarget as he brings some 30 years of expertise in covering a wealth of technical fields as a writer and editor. In this edition of The ERP Advisor, we discuss Deltek, Epicor, and IFS legacy applications, as well as providing our feedback from the Epicor Insights 2021 conference.https://www.erpadvisorsgroup.com866-499-8550LinkedIn:https://www.linkedin.com/company/erp-advisors-groupTwitter:https://twitter.com/erpadvisorsgrpFacebook:https://www.facebook.com/erpadvisorsInstagram:https://www.instagram.com/erpadvisorsgroupPinterest:https://www.pinterest.com/erpadvisorsgroupMedium:https://medium.com/@erpadvisorsgroup

Electrical Wholesaling Podcasts
EW Executive Insights: A Look Inside the 2021 Top 150 Electrical Distributors

Electrical Wholesaling Podcasts

Play Episode Listen Later Jun 3, 2021 19:08


Sponsored by Epicor, this podcast with Jim Lucy, Electrical Wholesaling's editor-in-chief, explores some interesting findings from this year's ranking, including which companies are investing in their businesses, the surge in M&A activity, and who is opening up new branches.

Renegade Thinkers Unite: #2 Podcast for CMOs & B2B Marketers
239: B2B Brand Transformation in 3 Acts

Renegade Thinkers Unite: #2 Podcast for CMOs & B2B Marketers

Play Episode Listen Later May 7, 2021 43:35


Powerful narratives tend to follow a 3-act story structure: the setup, the confrontation, and the resolution. Act One is about establishing characters and their challenges in the world they live in; Act Two is about the actions they take in response to said challenges; and Act Three brings the story to a climax, effectively giving characters a new sense of who they are.     In this fascinating episode, CMO Paul Stoddart lays out the 3-act story behind Epicor’s recent brand development. Tune in to learn how Epicor identified where it was lacking, discovered a new purpose that aligned its brand strategy to its business strategy, and brought its new promise to life through its employees and customers, effectively transforming the organization from the inside out. To find the transcripts of all episodes, suggest future guests, or learn more about quite possibly the best B2B marketing agency in New York City, visit https://renegade.com/​

Digital HR Leaders with David Green
64. How to Build a Culture of Trust and Measure its Impact (Interview with Jignasha Grooms)

Digital HR Leaders with David Green

Play Episode Listen Later May 4, 2021 54:30


My guest on this week's episode is Jignasha Grooms, Chief Human Resources Officer at Epicor Software, a 4,000 person, global technology company. Jignasha has 20 years of experience in the IT Industry, both in Business and Sales Operations and in Human Resources. Prior to joining Epicor, in November 2016, she spent eight years at Cisco, where in her last role she led HR for the America Sales Organisation, The Global Marketing Function, The Global Sales and Operations Function, as well as the staffing discipline in support of all Cisco Businesses and Functions in Asia, Pacific and Japan. Perhaps Jignasha’s biggest achievement in her role at Epicor has been the development of The One Epicor Culture, which puts employees at the centre and is built on pillars, including trust, agility, authenticity and empathy. It is a particularly impressive story, as you will hear, and one that has led to some significant outcomes for the Business and the workforce. In our conversation Jignasha and I discuss: How Epicor is using and measuring the success of using AI in the recruitment process What HR can learn from the pandemic and what it needs to do to continue experimenting and not fall back into the old way of doing things How to build and develop a culture in a company that is growing organically and by acquisition How to measure the business impact of culture and connect the dots between customer experience and employee experience How having the right people data in place supports a business operating in a fast paced environment This episode is a must listen for anyone interested in Culture and leading HR in a global organisation. So that is Business Leaders, CHROs and anyone in a People Analytics, Culture, Employee Experience or HR Business Partner role. Support for this podcast is brought to you by charthop. To learn more, visit https://www.charthop.com/digitalhr.

Electrical Wholesaling Podcasts
EW Executive Insights: Taking Warehouse Management to the Next Level with Your ERP System

Electrical Wholesaling Podcasts

Play Episode Listen Later Apr 29, 2021 27:20


Sponsored by Epicor, this webinar digs into the latest best practices for revamping your warehouse operations. Learn some tricks of the trade from two Epicor warehouse management experts – Dan Kaminstein, senior product manager, and Brad Vance, principal consultant and business consulting lead.

The Tech Blog Writer Podcast
1563: From the Fourth Industrial Revolution (4IR) to the Fifth.

The Tech Blog Writer Podcast

Play Episode Listen Later Apr 17, 2021 34:36


The world has changed. Retailers are experimenting with augmented technologies and virtual reality, robots are moving from factory floors to front-line response, and 3D printers are being used to manufacture masks en masse. Mark Hughes, regional VP for UK and Ireland at Epicor, the ERP cloud solution provider, joins me on the Tech Talks Daily Podcast. Although everyone is talking about ‘Industry 4.0, Mark reveals how factories have undergone a revolution, with manufacturing and supply chain industries already moving from the fourth industrial revolution (4IR) to the fifth. We discuss how manufacturing leaders have also increasingly valued the benefits that automation can bring to their business. For example, companies including GE and Merck have rolled out RPA to automate back-office elements. We also talk about how developments like nanosensors and CRISPR gene-editing technology are driving change among grocery retailers looking at how it could potentially impact the products they sell. Mark what he thinks the future of factories will look like. Finally, we explore the radical redefinition of how organizations use technology, people, and processes to fundamentally change business performance.

The Supply Chain Podcast
Episode 023 - Adapting and Positioning the Supply Chain Post-COVID - Himanshu Palsule - Epicor

The Supply Chain Podcast

Play Episode Listen Later Mar 12, 2021 36:27


Welcome to Episode 22 of the Supply Chain Podcast! We hope you are enjoying our weekly episodes so be sure to stay tuned for insights from the leaders in the supply chain every Friday. On this week's episode, I am joined by Himanshu Palsule, President and CTO at Epicor. Today we will be discussing disruptions and challenges the supply chain faced even before COVID and how these escalated during COVID. As well as the introduction of emerging technologies, allowing for companies to survive and thrive. Don't forget to subscribe! Check out our socials: LinkedIn: @Supply Chain Digital Twitter: @SupplyChainD Website: www.supplychaindigital.com

The Top Entrepreneurs in Money, Marketing, Business and Life
Epicor Targets $1b Run Rate, 50% Pure SaaS. $300m SaaS ARR Today.

The Top Entrepreneurs in Money, Marketing, Business and Life

Play Episode Listen Later Mar 10, 2021 21:14


Steve Murphy joined Epicor Software Corporation as Chief Executive Officer in October 2017, bringing over 20 years of technology industry executive management experience to the role. As CEO, Murphy is responsible for providing a long-term strategic vision for the company—with a focus on customer experience and delivering innovative products, services and support that drive business growth.

RecruitingDaily Podcast with William Tincup
Epicor - Using Experiential Data To Manage Recruitment Operations with Nicole Keller

RecruitingDaily Podcast with William Tincup

Play Episode Listen Later Feb 27, 2021 27:34


On today's show, we have Nicole from Epicor. She's here to discuss using experiential data to manage recruitment operations. I love this topic and can't wait to get into it. I've always had a fascination with recruitment operations, so to know and learn more about how people are using data will be fun for me (and hopefully for you as well.)Nicole Keller runs Recruitment Operations at Epicor. They provide innovative enterprise resource planning within the industries of manufacturing, distribution, retail, automotive, and building supply. Their highly focused solutions help their customers gather data and drive growth.Epicor adopted a candidate feedback platform, Survale, to understand what was going well within their hiring process and also what wasn't. Tune in to hear what they discovered!

No Bull Marketing Ideacast
SEASON 1 EPISODE 4: How to get great work out of your agency

No Bull Marketing Ideacast

Play Episode Listen Later Feb 12, 2021 36:22


 In this episode, Becky had the enormous pleasure of rapping on her favourite topic - the nature of "good" work - with one of her favourite clients of all time, Epicor's, Shaun Moshay. Having navigated the rapids en route to the role of VP of marketing, Shaun is both charming and insightful. We hope you enjoy listening to this episode of our ideacast as much as we enjoyed making it. A special thanks to our guest:Shaun Moshay, EpicorMake sure to subscribe and keep an eye out for our next episode in March!If you have any questions or would like to get in touch, contact us at hello@bhandp.com or visit www.bhandp.com 

EM360 Podcast
The Simplicity of Installing ERP with Steve Murphy, CEO of Epicor

EM360 Podcast

Play Episode Listen Later Feb 9, 2021 15:45


https://www.linkedin.com/showcase/business-agility-/posts/?feedView=all (Staying agile) in the fast paced world of enterprise technology is only possible if you are implementing the most agile technology. Enterprise Resource Planning software, or ERP, has become one of the https://em360tech.com/podcasts/data-transforming-bus-series-2-ep2 (key components) of all enterprises in recent years. Despite its popularity, installing ERP comes with its challenges; most notably, employees are concerned about the implications of additional technical problems when installing ERP.  Joining us on this episode of Ask the Expert is CEO at https://www.epicor.com/en-uk/offers/erp-selection-ebook/?utm_source=google&utm_medium=paidsearch&utm_term=epicor&utm_content=g-c&utm_campaign=7013x000002PLuP&gclid=Cj0KCQiAgomBBhDXARIsAFNyUqM2NH2WpJ7RqUEt8LG1hJLTAOzRV02uLhG0P9wCR1s5oR2HdVtOLJcaAoUDEALw_wcB (Epicor) https://www.linkedin.com/in/steve-murphy-epicor/ (Steve Murphy), who is here to tell us about the huge return on investment you will see when installing ERP software.

BFM :: Resource Centre
ERP To The Rescue

BFM :: Resource Centre

Play Episode Listen Later Feb 2, 2021 21:28


Transparency. Quick decision making. Less processing time. OPEX savings. Despite all these plus points, many SMEs have continued to use legacy systems to manage their day-to-day business operations rather than invest in an Enterprise Resource Planning system. But since Covid-19 hit, the need to transform digitally has surged. We speak to business software solutions provider Epicor about how an ERP tool can take your business to the next level, optimise operations and help your business achieve positive cost-saving results.

Electrical Wholesaling Podcasts
EW Executive Insights: Harnessing the Power of Data Analytics

Electrical Wholesaling Podcasts

Play Episode Listen Later Dec 18, 2020 28:21


Sponsored by Epicor, this episode of EW Executive Insights explores how electrical distributors can harness the power of data analytics.

Making A Difference Podcast
Selling In A Covid-19 World

Making A Difference Podcast

Play Episode Listen Later Dec 7, 2020 45:19


In Q1/2020, the world turned upside down.  Covid-19 was spreading around the ----more----world.  Businesses, Schools, Social Events, Communities went into various types of shut down.  Work from home, Distancing, PPE became part of our lexicon. This didn't mean businesses shut down, they just changed.  For sales people, it changed not only where we worked, but how we worked--with our customers and with each other. We adopted new methods and tools to work with our customers.  Customer engagement and selling started going virtual.  We leveraged traditional tools, the telephone, email, text, Slack, social networking and other technologies.  We leveraged newer video technologies like Zoom, Teams, collaborative white boarding and other tools. But sales success, customer and employee engagement is much more than just the tools.  It's about connecting with people in new ways. Every organization is learning what this means and how to effectively sell.  Join me as I talk to Lisa Pope, Executive Vice President of Americas Sales for Epicor.  We had a fascinating conversation about how her team adapted, what they've learned, and where they are going.

Customer Service Secrets by Kustomer
Don’t Rush to Delight Your Customer | Chris Warticki

Customer Service Secrets by Kustomer

Play Episode Listen Later Dec 3, 2020 17:20


Joining us today we have Senior Director of Customer Experience at Epicor, Chris Warticki. He has been in the customer service industry for 25 years. He worked at Oracle Corporation for 20 years, and he’s been at Epicor for the last two years running their customer success management team. We discuss the methods Chris uses in his company and how they approach customer experience, satisfaction, success, and the present. He tells us why it’s important not to rush to delight your customers to avoid overextending your teams. Chris’s background 0:43Why not rush to delight your customers? 1:30Customer experience 3:23Customer satisfaction 4:03Customer success 5:42Present 6:52A big ah-ha moment 11:20“When it comes down to it, everybody like I said wants our customers and your customers to be successful. Getting the right minds to be able to sit together and quickly evaluate what’s the business problem we’re trying to solve and let’s get it documented for future reference. So we can lean it over time. Go from good to great. Go from better to best.” 11:51https://www.linkedin.com/in/chriswarticki/@cwarticki on Twitter

Sales Success Stories
107: From Sales Trainer to #1 Manufacturing Salesperson at Epicor

Sales Success Stories

Play Episode Listen Later Dec 1, 2020 85:03


Michael Harris is a top Senior Sales ERP at Epicor, an organization that provides flexible, industry-specific software that is designed to meet the precise needs of their customers. Michael has had quite the career trajectory. He went from being a sales trainer to a quota-carrying sales professional – having never sold tech before – and within two years became the top-performing manufacturing salesperson at Epicor. Michael is also the author of Insight Selling and has been published in the Harvard Business Review (HBR). Michael has worked with technology companies over the past decade to deliver insight so that their customers are better able to challenge the status quo and discover the unrecognized value of change.

Taking Care of Business with Dan Tratensek
Episode 24 -Young Retailer of the Year: Cody Goeppner

Taking Care of Business with Dan Tratensek

Play Episode Listen Later Aug 24, 2020 46:05


On this episode, we chat with 2020 Young Retailer of the Year honoree Cody Goeppner from Bleyhl Co-Op in Grandview, Washington. We also speak to Teesee Murray from Epicor, one of this year’s program sponsors.

Sunny Side Up
Ep. 84 | How to operationalize customer marketing? Ft. Jennifer Schulze, Epicor.

Sunny Side Up

Play Episode Listen Later Aug 21, 2020 25:20


In this episode, Jennifer Schulze, VP of Product Marketing at Epicor talks about what customer marketing teams should really focus on to build better relationships credibility and trust and how to operationalize this in the organization. She also highlights the role of data and the right way to measure success. Contact Jennifer Schulze | Follow us on LinkedIn

Supply Chain Network
How is Distribution for the Trades Modernizing?

Supply Chain Network

Play Episode Listen Later Jun 30, 2020 43:13


Steve David, VP of Supply Chain at Ferguson reveals how the company and distribution for trade products is modernizing and managing throughout the pandemic. Later on, director of product marketing Emma Vas and sales VP Frank Heenan of Epicor provide some added insight from a technology standpoint.

Accounting Influencers
Digital Adoption, Productivity & Value Add for Accountants

Accounting Influencers

Play Episode Listen Later Jan 15, 2020 26:28


Sabby Gill leads Sage in its home market of the UK and in Ireland. He brings to Sage more than 30 years’ experience in the technology sector, across sales, operations and customer services. He has spent his career supporting businesses of all sizes with technology that unlocks their potential – both at home and across international markets. Sabby joined Sage from Epicor where he was Executive Vice President of International. Past roles have also included Senior Vice President of International Sales for IGT, a gaming technology company and executive management roles at HP, CA Technologies, Oracle, PeopleSoft (acquired by Oracle), and DEC. ***SPECIAL NOTE: This interview took place Dec 2019 and directly after Sage's FY19 results*** Shownotes: The journey from a youth training scheme to managing director of Sage UK, via the world of gaming and slot machines The two things that underpin success at Sage - customers and colleagues Why the accounting profession globally is at a cross roads due to the impact of digital transformation Digital adoption increases productivity but there are few incentives and little support to help people adopt technology 90% of data is less than two years old, and this is only going to reduce or get worse from here 5G is coming and it connects everything - data from almost every source Accountants who still deal with paper are at an enormous disadvantage in a digital age because software is now the norm Businesses change providers and suppliers but the one constant throughout its life-cycle is probably going to be the accountant SME are still burdened by paper based admin, and the average company spends 120 days a year on admin 50% of businesses are looking to improve productivity and increase the use of technology, and accountants have a huge role to play in this Accountants must harness client and practice data to provide strategic consultancy and add value - it goes beyond traditional bookkeeping Accounting and bookkeeping services are becoming more of a commodity because it is more transactional and process-based Automation takes away much of what accountants have been paid for, so what now are they being asked to do by clients? The accountants at the leading or bleeding edge are creating real competitive advantage with technology and automation The biggest challenge accountants have in adopting technology to serve clients is finding the time The role of accountants has changed - they now have to be business advisors, technical experts and technologically savvy to serve their clients How legislation such as MTD has changed the accounting profession How Sage is set up favourably against the competition with £1bn of subscription revenue in their portfolio and a market cap of $10bn Sage looks after 600,000 UK customers with 3000 employees in the UK and Ireland, and are in a powerful position to face any competition How Sage employees are more than software experts but trusted advisors to their accounting customers Technology or software alone is not the answer - there must be an ability to gain data insights Historical views are not as critical as future insights, and this is where accountants can add huge value to their clients The power and buzz for a leader of walking the floors and seeing the engagem,ent and passion that your people have talking to customers The value of talking regularly to your customers and clients to ask them what you should stop, start or continue The danger of putting clients or customers first if you don't have really engaged staff to look after them Tips for onboarding your new employees (when on average most people between 90 and 120 days) and many look externally for career promotions (https://bdacademy.pro/wp-content/uploads/2020/01/sabby_gill.png) Sabby is father of two and husband of one, a life-long Reading FC supporter and cricket...