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Not every urgent injury needs a trip to the ER. Discover which common sprains, cuts, and burns can be treated faster and cheaper at a walk-in clinic—and learn the warning signs you should never ignore.Learn more at https://amanacareclinic.com/ Amana Care Clinic City: Davenport Address: 2162 W Kimberly Rd, Website: https://amanacareclinic.com/
Ignite Digital Marketing Podcast | Marketing Growth Tips | Alex Membrillo
By the time a patient searches for urgent care, the marketing battle is already half over. On the Ignite Healthcare Marketing podcast, host Ashley Petrochenko, VP of Brand Marketing at Cardinal, sits down with Miriam Rose Lee, CMO of MainStreet Family Care, to unpack how urgent care brands win patient trust long before the search happens. Miriam shares the brand-building, local search, and reputation strategies driving growth across 67 clinics in rural and metro markets. If your clinics are relying only on paid search to drive volume, this conversation will reframe your entire approach. You'll walk away knowing: Why community presence and brand familiarity drive more urgent care visits than paid social How to build a local SEO and Google Business profile strategy that converts at the right moment The review incentive system that gets clinic staff actively asking for five-star feedback How to align marketing and operations so patient experience doesn't undercut your acquisition efforts If you want to build local patient trust that holds up before, during, and after the clinic visit, this is the episode to listen to next. RELATED RESOURCES Connect with Miriam - https://www.linkedin.com/in/miriamroselee/ Marketing + Operations: Why Total Alignment is Vital to Growth - https://www.cardinaldigitalmarketing.com/healthcare-resources/blog/healthcare-marketing-operations-alignment/ Optimizing for AI Search: A New Era in Healthcare Marketing - https://www.cardinaldigitalmarketing.com/healthcare-resources/blog/optimizing-for-ai-search-a-new-era-in-healthcare-marketing/ Mastering Performance Max (PMAX) for Healthcare - https://www.cardinaldigitalmarketing.com/healthcare-resources/blog/performance-max-pmax-healthcare-guide/ Is Your Organization Actually Ready for Marketing? - https://www.cardinaldigitalmarketing.com/healthcare-resources/blog/marketing-readiness/
After-hours and urgent care have changed dramatically in veterinary medicine, but the system still has serious gaps. In this episode, Dr. Ernie Ward and Beckie Mossor, MPA, RVT, look at what happens when pet owners need help after hours, and there's nowhere realistic to send them. The conversation starts with the old model of pagers, late-night calls, and general practices carrying emergency responsibility. Then it moves into today's urgent care boom, the difference between true urgent care and walk-in sick visits, and the strain this puts on veterinary teams. But this episode also widens the lens beyond dogs and cats. Horses, rabbits, guinea pigs, hedgehogs, birds, and other companion animals are often left with even fewer options, especially when emergencies happen outside normal clinic hours. Ernie and Beckie talk honestly about sustainability, affordability, team burnout, and why expanding care may be both a challenge and an opportunity for the profession. #VeterinaryMedicine #VetMed #VeterinaryUrgentCare #AfterHoursVetCare #VeterinaryViewfinder
Staffing is one of the biggest hidden growth challenges in urgent care.If your clinic cannot stay fully staffed, it impacts everything, patient experience, wait times, reviews, retention, and ultimately revenue.In this episode of Walk-Ins Welcome, Nick and Michael sit down with Matthew Sherriff, Owner and President of SHS Recruitment Partners, to unpack what is really happening in urgent care recruiting right now. Matthew shares what he's seeing across hundreds of urgent care locations nationwide, why so many clinics struggle to keep positions filled, and the operational mistakes that quietly push great candidates away.The conversation dives into recruiting x-ray techs, APPs, MAs, and other key clinical staff, while also exploring culture, leadership, onboarding speed, clinic environment, and the role staffing plays in long-term clinic growth.If your clinic constantly feels understaffed, overwhelmed, or stuck in an endless hiring cycle, this episode gives a practical look at how better recruiting systems can improve operations and patient experience at the same time.
Welcome to St. Matthew’s Baptist Church Online Bible Study SUBSCRIBE,LIKE,SHARE. #jesuschristislord #smbcnj #pastorraymondmgordon #teachingministry #soulsavingstation #beencouraged Continuing Order of Religious Education (C.O.R.E.) Bible Study Every Wednesday @ 8pm Pastor/Teacher: Dr. Raymond M. Gordon Sr., Senior Pastor Message Title: Urgent Care Scripture: 1 Peter 5:7 STAY CONNECTED Facebook: St. Matthew’s Baptist Church in Williamstown, NJ Instagram: smbcnj Youtube: smbctv GIVE Need to pay your tithes and offerings or donate? Helping to spread the Gospel and further the Kingdom of God Click the link this http://www.stmatthewsbc.org/giving/ Or TEXT TO GIVE ( Text your Amount) 1 (855) 628-1302 VISIT US Every Sunday Morning at 10:30am Come Worship with Us We have classes for all ages Every Sunday 9:30am 245 Glassboro Rd, Williamstown,NJ 08094 ****WE DO NOT OWN THE RIGHTS TO THIS MUSIC****
Welcome to St. Matthew’s Baptist Church Online Bible Study SUBSCRIBE,LIKE,SHARE. #jesuschristislord #smbcnj #pastorraymondmgordon #teachingministry #soulsavingstation #beencouraged Continuing Order of Religious Education (C.O.R.E.) Bible Study Every Wednesday @ 8pm Pastor/Teacher: Dr. Raymond M. Gordon Sr., Senior Pastor Message Title: Urgent Care Scripture: 1 Peter 5:7 STAY CONNECTED Facebook: St. Matthew’s Baptist Church in Williamstown, NJ Instagram: smbcnj Youtube: smbctv GIVE Need to pay your tithes and offerings or donate? Helping to spread the Gospel and further the Kingdom of God Click the link this http://www.stmatthewsbc.org/giving/ Or TEXT TO GIVE ( Text your Amount) 1 (855) 628-1302 VISIT US Every Sunday Morning at 10:30am Come Worship with Us We have classes for all ages Every Sunday 9:30am 245 Glassboro Rd, Williamstown,NJ 08094 ****WE DO NOT OWN THE RIGHTS TO THIS MUSIC****
Summer slowdown is real for many urgent care clinics, but it can also create one of the biggest growth opportunities of the year.In this episode of Walk-Ins Welcome, Nick and Michael sit down with Ira Pasternack, founder of WebForDoctors and lead instructor for the Occ Med Growth Cohort, to talk about how urgent care clinics can build and grow occupational medicine programs that create long-term, recurring revenue.Ira shares how occupational medicine sales and marketing differ from traditional urgent care marketing, why relationship-building matters more than ads alone, and how clinics can use slower seasons to build systems that continue producing results long after summer ends.The conversation covers employer outreach, networking, sales cycles, AchMed strategy, and how urgent care clinics can carve out their own niche even in competitive markets. If your clinic has talked about growing occupational medicine but never fully committed to a strategy, this episode gives a practical roadmap for getting started.
Most urgent cares are staffed by NPs/PAs, often without physician supervision - can you trust them with your life?Dr. John Lafferty shares details from a study showing that of 300 referrals from urgent cares to the ER, 55% were unnecessary and 64% resulted in a 'discordant' (different) diagnosis."Our data found that 55% of patients referred to EDs from UCCs did notrequire ED-specific care or resources and 64% carried a discordant diagnosis between UC and ED diagnosis. We suggest quality remedies, such as educational sessions and engagement with telemedicine sub-specialists as well as a coordinated formalized system for UCC to ED referrals."Poyorena C, Patel S, Keim A, et al. Evaluating urgent care center referrals to the emergency department. J Am Coll Emerg Physicians Open. 2022;3(6):e12838. Published 2022 Dec 7. doi:10.1002/emp2.12838PhysiciansForPatientProtection.org
Join me this episode as I sit down with Lindsay Moore, CVPM and veterinary practice manager at Rehoboth Beach Animal Hospital, to explore how she helped transform a traditional GP clinic into a structured urgent care model! This is a topic that immediately caught my attention after meeting Lindsay at a conference and seeing firsthand how many hospitals, including my own, struggle with unpredictable emergency demand on top of already packed GP schedules. Lindsay walks us through the moment when the idea sparked during a roundtable discussion at an HMA conference, where conversations with ER and urgent care managers revealed that her practice was actually already treating urgent cases without a system designed to support it! Throughout our conversation, Lindsay explains how she and her team identified a major gap in their community, where the nearest emergency and urgent care options were an hour or more away, forcing their clinic to take on cases that couldn't wait. I am personally stricken by how intentionally she approached the rollout in phases - testing demand, expanding hours, and building trust with both her team and neighboring clinics before fully launching. Listen in as she shares how urgent care quickly revealed strong demand, how scheduling conflicts helped make her aware of the need for a more structured triage system, and how introducing a virtual waiting room changed how they controlled the flow of patients. Lindsay puts so much emphasis on team buy-in, communication, and reducing burnout by rotating doctors between GP and urgent care days instead of placing extra chaos on top of existing schedules. She also shares the impact of the model, including increased efficiency, improved patient outcomes, and financial growth. We also candidly discuss the emotional side of change in veterinary medicine including the hesitation, the exhaustion, and the eventual shift toward a system that feels more sustainable for both teams and patients. By the end of our conversation, I am really left thinking about how many practices are already doing urgent care work without realizing it and how rethinking structure (rather than effort) can completely change the experience for teams, clients, and patients alike! I hope that you enjoy my discussion with Lindsay Moore, CVPM! Show Notes: [0:34] - Today's sponsor is Instinct Science! [2:31] - How did the idea of urgent care come to Lindsay? [4:53] - Lindsay reflects on having identified urgent care needs driven by local emergency gaps. [6:45] - Lindsay's team launched urgent care in phases after realizing GP overload and client frustration. [9:05] - After strong demand, Lindsay expanded urgent care and assigned rotating doctor days in order to reduce GP chaos. [12:51] - Hear how Lindsay's team adopted the model and she launched full community outreach that gained unexpected media attention. [15:42] - Restructuring urgent care can reduce stress and help staff better manage emotional workload. [18:38] - Lindsay explains how manual same-day booking created rush-hour chaos. [20:15] - Hear about how Lindsay realized that scheduling needed triage-based intake, leading me to explore virtual waiting room systems. [22:20] - Hear how Lindsay implemented a virtual waiting room with triage, drastically improving efficiency. [25:17] - Urgent care can improve staff control and client flow! [26:28] - Lindsay credits team collaboration, trust, and rotation schedules for successfully maintaining the urgent care system. [29:28] - Hear about how establishing urgent care increased revenue, enabled equipment upgrades, and helped support pay raises. [32:36] - Even just partial implementation of these ideas can improve any veterinary practice! [33:13] - Lindsay encourages managers to embrace change by identifying service gaps and responding appropriately to community demand. [35:57] - We wrap up the episode reflecting on urgent care growth, professional collaboration, and ongoing veterinary innovation! Thank you for listening. Remember you are not in this alone. Visit our website for more resources. Links and Resources: VHMA Web Page VHMA Coronavirus Resources VHMA Facebook VHMA Twitter VHMA on Linkedin Rehoboth Beach Animal Hospital Web Page Instinct Science Web Page
Health-care workers are saying Regina's Urgent Care Centre is a brilliant idea for the public, but its devastating for those working in the industry. Darrell Davis, writer/columnist for the Regina Leader-Post and Saskatoon StarPhoenix, joins us to discuss what he learned through his recent article on the UCC and the province's plan to build more across the province.
Royal Australian College of GPS Australia Vice President, Dr Ramya Raman, joined David and WillSee omnystudio.com/listener for privacy information.
CommonSpirit Health hosted a Grand Rounds session discussing pediatric antimicrobial stewardship guidelines for upper respiratory infections.Speakers:Michael Dudas, MD, Chief, VMMC Pediatrics, Deputy Chief, VMMC Primary Care, Chair, CommonSpirit Pediatric CollaborativeLilia Parra-Roide, MD, Chair, Pediatrics, Professor of Pediatrics, Creighton University School of MedicineScott Piazza, DO, Medical Director of Informatics for Pacific Central Coast Health Centers, Adjunct Faculty for the Marian Family Medicine Residency Program, Chair, Department of Family and Community Medicine, Marian Regional Medical CenterClaire Swartwood, PharmD, BCPS, BCIDP, Clinical Pharmacist — Antimicrobial Stewardship Program, Department of Pharmacy, Mountain RegionKenneth Foerster, MD, MBA, Senior Regional Medical Director, Prompt Care, Urgent Care, COHE, Virginia Mason Franciscan HealthModerator:Ankita Sagar, MD, MPH, FACP, FAMWA, System Vice President, Clinical Transformation and Well-Being, CommonSpirit Health
Most urgent care owners spend time training their teams on what to do.But very few take the time to explain why it matters.In this episode of Walk-Ins Welcome, Nick and Michael break down the concept of vision casting and why it is one of the most overlooked drivers of team alignment, culture, and growth in urgent care clinics. The conversation was sparked by a real client situation where staff resistance wasn't a training issue. It was a lack of clarity around direction.They unpack how failing to communicate the vision leads to confusion, disengagement, and resistance to change. More importantly, they walk through how to fix it. From telling the story of how your clinic started to clearly defining where it's going, this episode gives a practical framework for building buy-in at every level of your team.If your clinic is implementing changes but your staff isn't fully on board, this is the conversation you need.
We've arrived: the club's final finale of the Throne of Glass (TOG) series by Sarah J. Maas. We're talking origin stories and life spans. We're doing more lectio divina. We're sharing details on the upcoming Crescent City season. Safe if you've read the full Throne of Glass series. No cross Sarah J. Maas universe spoilers. Season 1: A Court of Thorns and Roses (ACOTAR) series Season 2: Throne of Glass (TOG) series
In this episode, Tracey Davidoff, MD and Joe Toscano, MD discuss the April 2026 Evidence-Based Urgent Care article, Management Considerations for Complications of Weight-Loss Medications in Urgent Care featuring Erin Loo PA-C.Introduction & Housekeeping — 0:22Guest Introduction: Erin Loo PA-C — 2:47Why This Topic Matters — 3:22Common Side Effects Seen in Urgent Care — 5:36Workup for Nausea & Vomiting — 9:28Treatment of GLP-1-Related Nausea & Vomiting — 11:58When to Send to the ED — 16:01Other Serious Complications — 17:56Managing Constipation — 18:43Other Weight Loss Medications — 21:04Key Takeaways — 23:23Closing & Outro — 28:04Subscribers, take the CME test here.Not a subscriber? Join here!
(3-12-26) Zaka Shafiq of AFC Urgent Care joins Tom
Confused about when to choose urgent care over the ER? Discover how urgent care centers prevent millions of ER visits annually, slash wait times and costs, and treat everything from sprains to strep throat—with statistics that might change your next illness. For more, visit https://amanacareclinic.com/ Amana Care Clinic City: Muscatine Address: 1903 Park Ave Ste 1500, Website: https://amanacareclinic.com/
https://amanacareclinic.com/Sinus infection dragging on for days? Learn the red flags that signal it's time to visit urgent care - and when you can safely wait it out. Discover how timely treatment prevents complications and gets you back to feeling normal. Amana Care Clinic City: Davenport Address: 2162 W Kimberly Rd, Website: https://amanacareclinic.com/
In this episode of Walk-Ins Welcome, Nick and Michael sit down in studio with Ava Winslow and Axel Lonaeus from Flip to talk about how voice AI is changing the way urgent care clinics handle phone calls.They unpack the real cost of missed calls, how AI can support front desk teams without replacing the human touch, and why better call handling can improve patient access, billing support, and operational efficiency. Ava shares what she's seeing across urgent care groups using Flip, while Axel gives a behind-the-scenes look at how the product is designed to sound natural, respond with empathy, and fit into real healthcare workflows.The conversation also explores outbound calling, transcripts, load balancing across clinic networks, and what's next for AI in healthcare communication. If your phones are overwhelmed and your team is stretched thin, this episode offers a practical look at where voice AI can make an immediate difference.
Thinking about outsourcing your medical billing? Before you make a decision, you need to listen to this episode. We hear the same three fears from practice owners every single day: "It's going to be too much work to transition," "It's going to cost too much," and "What if the next team is just as bad as my current team?" In this episode, we break down those fears honestly. We aren't here to pitch you — we're here to give you a decision guide. We cover the exact signs that tell you your practice is ready to outsource, and just as importantly, the 3 signs that you are not ready to make the switch. If you are an OB/GYN or Urgent Care practice owner who is tired of guessing about your revenue, this episode will help you decide if an RCM partner is the right next step for your growth. We cover: The real math behind the cost of an in-house biller vs. an outsourced team What a successful transition actually looks like (hint: you shouldn't be doing the heavy lifting) Why having a strong Office Manager is the #1 requirement for outsourcing success The 3 operational red flags that mean you should keep your billing in-house Free Practice Resources: Download the Free Eligibility Verification Guide: https://natrevmd.com/eligibility-billing-verification/ Get the 2026 Margin Protection Playbook: https://natrevmd.com/margin-playbook Want to see if you qualify for a billing metric audit? Check us out here: https://natrevmd.com
WSJM Afternoon News for 04-14-26See omnystudio.com/listener for privacy information.
You won't believe this episode! Kelsey chats with Maggie (@the_traveling_tinsleys on Instagram) from Chicago about her family of 4's trip to Gatlinburg in October 2025, and truly, everything that could go wrong did go wrong. From car troubles and a cancelled flight to urgent care, crowds, long lines, traffic, and even BEARS, this Smoky Mountains getaway turned into a full-on Trip Fail. You have to hear this one!This episode is available to watch on YouTube: https://www.youtube.com/@kelseygravesIf you'd like to share about your trip on the podcast, email me at: kelsey@triptalespodcast.comBuy Me A Coffee: https://buymeacoffee.com/kelseygravesFollow me on Instagram: https://www.instagram.com/kelsey_gravesFollow me on TikTok: https://www.tiktok.com/@mskelseygravesJoin us in the Trip Tales Podcast Community Facebook Group: https://www.facebook.com/groups/1323687329158879Mentioned in this episode:- Midway Airport in Chicago- Allegiant Airlines- Avis Rental Car- Great Smoky Mountains National Park: Cades Cove & Laurel Falls- Gatlinburg vs. Pigeon Forge vs. Sevierville Tennessee- Baht Thai Restaurant- IHG hotels- Anakeesta: The Ridge Rambler & Astra Lumina light show- Titanic MuseumTrip Tales is a travel podcast sharing real vacation stories and trip itineraries for family travel, couples getaways, cruises, and all-inclusive resorts. Popular episodes feature destinations like Marco Island Florida, Costa Rica with kids, Disney Cruise Line, Disney Aulani in Hawaii, Beaches Turks & Caicos, Park City ski trips, Aruba, Italy, Ireland, Portugal's Azores, New York City, Alaska cruises, and U.S. National Parks. Listeners get real travel tips, itinerary recommendations, hotel reviews, restaurant recommendations, and inspiration for planning their next vacation, especially when traveling with kids.
Send us Fan MailIn this episode of Never Been Sicker, Michael Rubino sits down with Dr. Richard Wallace, MD, a longtime urgent care physician, to talk about what he's seeing on the front lines of modern illness. Richard shares why urgent care appealed to him, how medicine is really detective work, and why post-2020 illness patterns have become far less predictable than they used to be.The conversation dives into root-cause medicine, chronic illness, allergies, mold exposure, and why so many people are stuck in symptom management instead of actually solving the problem. Dr. Wallace explains how basic foundations like sleep, movement, hydration, food, and clean air play a major role in long-term health, and why he believes many common issues are more reversible than people are told.The episode also covers environmental triggers, blood pressure, cholesterol, sleep quality, and the way insurance and conventional systems can sometimes get in the way of better care. It is a practical, wide-ranging conversation about what is really making people sick and what people can start doing differently.Timestamps00:00 Intro + meet Dr. Rich Wallace00:33 Why he chose urgent care01:45 Medicine as detective work02:19 Illness vs. injury trends03:02 Why winter brings more illness03:34 Indoor air + HVAC discussion04:42 Why being indoors impacts health05:17 Common summer injuries06:16 Are we getting sicker?07:04 Why illness is less predictable now09:31 Immune system discussion10:16 Urgent care becoming primary care11:17 How to be proactive with health12:16 Importance of annual labs13:14 Catching issues early14:12 Real patient example15:16 Why root cause matters16:02 Problems with current care models17:08 Insurance limitations18:52 Chronic illness + hidden triggers19:49 Mold + migraine case21:16 Why mold is often missed22:03 Why we feel sicker today22:42 The body's ideal range23:33 Weight + chronic illness24:05 Sleep importance25:03 Phone use + sleep disruption25:54 Lack of movement26:52 Dehydration27:35 Nutrition habits28:19 Air quality added29:06 Sedentary lifestyle30:06 Morning routines31:07 Clean air + breathing31:40 Respiratory system priority32:02 Exercise + hydration link32:57 Daily routine + diet35:35 Sleep improvements37:45 Temperature + sleep40:06 Staying updated in medicine41:29 Lymphatic + glymphatic systems43:22 Sleep + brain health44:51 Biggest lie: hypertension45:25 Weight + blood pressure47:13 Solving root causes48:18 Cholesterol debate49:34 “Water vs. milkshake” analogy50:32 Diet misconceptions51:57 Simple nutrition approach53:12 Where to find Dr. Wallace54:02 Outro-----------------------------------------------------------------------------------------------
Send us Fan Mailisteners know that David's beloved Pappy is in a nursing home and dealing with dementia. Too many of us have walked in the grief of caring for our parents when they've lost a bit of themselves. So David was right to pause the start of our episode to listen to the message a nurse just left him. Thirty minutes later—after collecting himself from tear-inducing laughter (relief?) while hearing what was so urgent—he may still be stuck. Today's eldercare dilemma? what to do about his dad's PDA. Listener wisdom is welcome from all those who are OK with how much we giggled about this real-time moment. Fresh Catch indeed.
This week's episode of Walk-Ins Welcome is a behind-the-scenes recap of PCMP's first-ever urgent care Clinic Growth Mastermind, where clinic owners from across the country came together to share challenges, compare strategies, and work through real operational and growth problems.What quickly became clear is this. No matter the size, market, or experience level, most urgent care operators are dealing with the same core issues. Missed calls, front desk inefficiencies, hiring challenges, and unclear growth priorities continue to hold clinics back.Nick and Michael break down what actually happened inside the room. From honest conversations and peer-to-peer feedback to the “hot seat” sessions where owners worked through one critical problem in real time, this episode gives a practical look at how collaboration can drive better decisions and faster progress.If you feel like you are solving problems alone inside your clinic, this episode will show you why that might be the biggest bottleneck.
Southwest Michigan's Afternoon News podcast is prepared and delivered by the WSJM Newsroom. For these stories and more, visit https://www.wsjm.com and follow us for updates on Facebook. See omnystudio.com/listener for privacy information.
Jack has a great story about a couple having a private conversation in an Urgent Care lobby. See omnystudio.com/listener for privacy information.
The number of urgent care centers in the U.S. has doubled over the past decade, and it isn't hard to see why — they fill a void in the market. Urgent care offers quick and convenient access to medical care when patients can't get an appointment to see their primary care doctor, but their issue doesn't seem to warrant an ER visit. But the rapid rise of urgent care has come with some growing pains — questions over the quality of care, and how they're affecting doctor-patient relationships. On this encore episode, we explore the rise of urgent care. We hear about what draws providers to urgent care, and how they feel about the work; the role of private equity funding; and why some specialty care providers are borrowing from this model. Comedian Aaron Weber talks about his popular bit on urgent care — and what kind of response he got from audience members who work in the industry. Urgent care may occupy an important niche in the health care ecosystem, but let's be honest — it isn't the sexiest job. So what makes physicians and other providers decide to work in urgent care? Pulse reporter Liz Tung talked with some of them to find out. We usually think of urgent care centers as handling minor issues like cuts, scrapes, and colds — but recently, some centers have been springing up that cater to specialized needs. Pulse producer Nichole Currie explores the emergence of urgent care centers for cancer patients. Mayo Clinic neurologist Joseph Servin explains what urgent cares reveal about our fragmented health care system, and why it can be a bad thing when they become neurology patients' first stop.
On this episode of Say Something Interesting Brent and Megan discuss last weekend's talk at EastLake. Other topics include Company Retreat, adult brawls, and human folly.
In this episode of Walk-Ins Welcome, Nick and Michael sit down with Jonathan Moss from Experity to talk about one of the biggest missed opportunities in urgent care, repeat visits.This conversation breaks down how AI is changing patient engagement, from the moment someone searches for care to the follow-up after they leave your clinic. Jonathan introduces CareAgent, Experity's AI-powered patient engagement platform, and explains how it helps clinics reduce manual workload, improve communication, and create a more connected patient experience.They also dig into what urgent care operators often miss, the gap between acquiring a patient and actually keeping them. If your clinic is focused on growth, this episode shows how better engagement can turn one-time visits into long-term patient relationships.
California's state-level homelessness spending is about $1.5 billion per year… and that figure doesn't even include the ~$900 million spent by Los Angeles. But if there are still 131,000 homeless in the state, where is all the money going? Independent journalist Eric Nissen found an alarming pattern: ghost businesses with no operating hours, developers pocketing millions in a single flip, and a fraudster who was running FIVE businesses out of a single storage closet. Eric Nissen reveals the shocking reality behind the state's escalating crisis, detailing a staggering $170 million in fraud linked to homeless initiatives like Project Homekey. Independent California gubernatorial candidate Elaine Culotti breaks down the reality of media election interference after being intentionally excluded from the major ABC7/USC debate. Dr. Charlie Powell, a decorated war veteran and physician, exposes how modern medicine abandons trauma survivors by numbing their pain with pills rather than offering real solutions. Eric Nissen is a citizen journalist based in Los Angeles who is exposing fraud being practiced all over the city. He has worked with Nick Shirley on uncovering hospice fraud. Follow at https://x.com/InnerRhythmWave Elaine Culotti is an independent California gubernatorial candidate. The renowned entrepreneur, designer, sustainable farmer, and former star of Discovery+ reality series “Undercover Billionaire,” is focusing on addressing California's escalating wildfire crisis. Leveraging her extensive background in construction and development, she advocates for practical, community-driven solutions to enhance resilience against such disasters. Follow at https://x.com/lipstickfarmer Charles “Dr. Charlie” Powell is a decorated former Naval Lieutenant Commander, war veteran, multiple medical-patent holder, and former owner and Chief Medical Officer of a major medical system in Texas. He is the father of a special needs son, Charlie, who is the inspiration for Saint Charlie Resorts. Dr. Powell directed the documentary HEALING HEROES NO MIND LEFT BEHIND. Learn more at https://healingheroes.com 「 SUPPORT OUR SPONSORS 」 • STRONG CELL – If you want to feel more like your younger self, go to https://strongcell.com/ and use code DREW for 20% off. • AUGUSTA PRECIOUS METALS – Thousands of Americans are moving portions of their retirement into physical gold & silver. Learn more in this 3-minute report from our friends at Augusta Precious Metals: https://drdrew.com/gold or text DREW to 35052 • FATTY15 – The future of essential fatty acids is here! Strengthen your cells against age-related breakdown with Fatty15. Get 15% off a 90-day Starter Kit Subscription at https://drdrew.com/fatty15 • PALEOVALLEY - "Paleovalley has a wide variety of extraordinary products that are both healthful and delicious,” says Dr. Drew. "I am a huge fan of this brand and know you'll love it too!” Get 15% off your first order at https://drdrew.com/paleovalley • THE WELLNESS COMPANY - Counteract harmful spike proteins with TWC's Signature Series Spike Support Formula containing nattokinase and selenium. Learn more about TWC's supplements at https://twc.health/drew 「 ABOUT THE SHOW 」 This show is for entertainment and/or informational purposes only, and is not a substitute for medical advice, diagnosis, or treatment. Executive Producers • Kaleb Nation - https://kalebnation.com • Susan Pinsky - https://x.com/firstladyoflove Content Producer • Emily Barsh - https://x.com/emilytvproducer Hosted By • Dr. Drew Pinsky - https://x.com/drdrew Learn more about your ad choices. Visit megaphone.fm/adchoices
This week's episode features a clip from one of our recent webinars focused on how AI search is changing the way patients find urgent care clinics.Search is no longer just “urgent care near me.” Patients are asking longer, more detailed questions through voice search and AI tools like ChatGPT, and those platforms are starting to control what information gets surfaced first.In this session, Nick and Michael break down what that shift means for urgent care operators. They walk through how AI search works today, why some clinics are starting to lose visibility, and what you can do now to stay competitive as search continues to evolve.If your clinic relies on Google for patient volume, this is a conversation you need to hear.We cover:
As part of our special series with Concord Hospital - we go through different care options available in the Greater Concord area, ranging from Primary Care to Urgent Care and Emergency Room services.
Not sure whether to head to the ER or urgent care? Learn the key differences that could save you hours of waiting and hundreds—or even thousands—of dollars, while ensuring you get the right care at the right time.Learn more at https://amanacareclinic.com/ Amana Care Clinic City: Davenport Address: 2162 W Kimberly Rd, Website: https://amanacareclinic.com/
Chest pain can be terrifying, but how do you know if it's an emergency or something urgent care can handle? This episode breaks down the warning signs that demand a 911 call versus symptoms treatable at walk-in clinics.Learn more at https://amanacareclinic.com/ Amana Care Clinic City: Muscatine Address: 1903 Park Ave Ste 1500, Website: https://amanacareclinic.com/
Our friends at The Pulse from WHYY explore the economics behind the rise of urgent care and how it's changing American medicine.Learn more and read a full transcript on our website.Want more Tradeoffs? Sign up for our free weekly newsletter featuring the latest health policy research and news.Support this type of journalism today, with a gift. Hosted on Acast. See acast.com/privacy for more information.
This week on Walk-Ins Welcome, we're bringing you Michael Ray's full talk from the Southeast Regional Urgent Care Association (SERUCA) Conference, where he unpacked one of the biggest hidden growth leaks in urgent care today.The room was filled with operators, owners, and leaders—all asking the same question: Why aren't our patient numbers matching our marketing investment?Michael's answer was direct: It's not always the marketing. It's the front desk.In this candid, data-backed session, Michael walks through real call recordings, real clinic numbers, and a real example of a practice that missed 70% of its inbound calls—while believing they “needed more patients.”This episode is a powerful reminder that your front desk isn't just answering phones. They are your first impression, your conversion team, and in many cases, the difference between growth and stagnation.If you're spending money on marketing but still feel like something isn't clicking, this is required listening.
Work with Purpose: A podcast about the Australian Public Service.
Medicare Urgent Care Clinics offer free, walk-in care for urgent but non-life-threatening health issues. In this episode, we explore how the Department of Health and Aged Care turned a good idea into a service that's taking pressure off busy emergency departments across Australia.Since opening in June 2023, Urgent Care Clinics have cared for over 2 million people and grown rapidly from an initial 50-clinic commitment to more than 90, with 137 expected by the end of 2025–26. It's an impressive example of delivery at pace in the public sector, earning the Urgent Care Clinics team the 2025 Spirit of Service People's Choice Award.Led by Adam Nettheim, deputy chief executive officer at Commonwealth Superannuation Corporation, Sarah Sinclair, assistant secretary, Urgent Care Branch and Sarah El-Sabbagh, director, Urgent Care Clinics from the Department of Health and Aged Care, this episode unpacks the practical decisions and partnerships behind this scale-up, with lessons you can apply in any service or program. They dive into what it takes to stand up quickly, build confidence with partners and providers, and make access easier for communities.*The People's Choice Award is proudly sponsored by Commonwealth Superannuation Corporation.Key TipsDesign around the user: build services to fit real lives, remove friction, make access simple, and focus on what people need in the moment.Move at pace by partnering well: strong relationships across the system are the engine room of delivery.Keep listening after launch: build feedback loops early so you can improve in real time, not “set and forget”.Stay anchored to outcomes: success is a better experience for people and less pressure on frontline services. Hosted on Acast. See acast.com/privacy for more information.
Samantha Rux and Kathleen Hendricks joined Wake Up Tri-Counties to talk about how OSF On-Call Urgent Care is making healthcare more accessible for area residents. Samantha Rux and lead advanced practice nurse Kathleen Hendricks explained how the virtual service provides 24/7 urgent care from the comfort of home. Using a phone, tablet, or computer, patients can connect with a medical provider through an online questionnaire or video visit. Common concerns like colds, rashes, mild burns, and UTIs can be treated quickly without leaving the house. Prescriptions are sent directly to your pharmacy if needed. Services are available for a flat fee and provide a convenient alternative to traditional urgent care visits. Visit the OSF HealthCare On-Call website or the OSF MyChart app to begin a visit.
A 22-year-old male comes into urgent care with a boxer fracture after punching a wall. It should have been routine. Until one suicide assessment question changed everything. In this episode, John Bielinski breaks down: How to assess suicide risk in urgent care and emergency medicine The critical follow-up question that reveals an organized plan The SAD PERSONS mnemonic explained Documentation tips to protect against medical malpractice What "duty to warn" means for clinicians Why "No SI, No HI" isn't enough If you practice urgent care, emergency medicine, primary care, or hospital medicine — this episode will sharpen your suicide screening, documentation, and risk management skills immediately. Real case. Real lessons. Real protection — for your patients and your license. Love this content? Join us at an upcoming urgent care conference with CME4Life and John Bielinski — hosted in incredible locations like The Bahamas, Las Vegas, and Walt Disney World. Sharpen your skills. Earn CME. Network. Have fun. Learn more: https://cme4life.com/urgent-care-conferences-events-2026/
For years, hospitals have operated with a built-in reimbursement advantage. That advantage is disappearing.In this episode, Nick and Michael unpack the rise of site neutrality and what it means for independent urgent care owners. As CMS changes how services are reimbursed, hospitals will no longer receive significantly higher payments for the same care delivered in your clinic.They break down how this shift impacts competition, patient behavior, marketing strategy, and pricing transparency—and why this could be a major opportunity for lean, well-run urgent cares.Here's what they cover:
Running a multi-location urgent care is rarely about bold growth moves. More often, success comes from discipline, culture, and getting the fundamentals right before scaling.In this episode, Michael sits down with Andrew Shulman, CEO of ModernMD Urgent Care, for a candid conversation about what it really takes to lead a 14-location urgent care organization serving underserved communities across Brooklyn and Queens.With more than 20 years of healthcare leadership experience, Andrew brings a rare perspective shaped by hospitals, occupational health, national employer services, and now direct-to-consumer urgent care. Since stepping into the CEO role in 2024, he has focused on stabilizing operations, restructuring management, strengthening culture, and building systems that support sustainable growth.Together, they explore why spreadsheet management alone fails in urgent care, how patient experience is driven by frontline leadership, and what metrics actually matter when you are responsible for multiple locations. This episode is a practical look at urgent care leadership from someone actively in the trenches.
This week, on How to Survive, a little treat for you! A sneak peek at the kind of bonus episode you get when you join our Patreon! From ER visits to Oscars talk, we dig deep (emotionally, not physically, we have very weak arms) and lay it all out on the table- that we can't stop pounding! Want the full version? Join us on Patreon for more exclusive, unhinged fun!
When battling illness or injury, and looking to get help as soon as possible, it can be difficult for people to decide if they need an emergency room for care, or can go to the nearest urgent care center. Emergency medicine physician and medical director of the SMH ER at Lakewood Ranch, Tara Wendt, MD, is breaking down the difference between the options, and how you can make that decision.You can also watch the video recording on our Vimeo channel here.For more health tips & news you can use from experts you trust, sign up for Sarasota Memorial's monthly digital newsletter, Healthe-Matters.
Joshua Haverland, M.D., Emergency Medicine Physician at Children's Health, breaks down the differences between emergency and urgent care and offers simple guidelines to help families make confident, safe decisions when their child needs help. Learn more about Joshua Haverland, MD
When it comes to urgent care profitability, getting patients in the door is only half the battle. Getting paid is the part no one likes to talk about, but it is where many clinics quietly bleed revenue.In this episode of Walk-Ins, Nick and Michael sit down with Guy Bergman and Ed Sherlock from Inbox Health, a platform built to modernize patient billing and remove friction from one of urgent care's biggest pain points. With decades of combined experience across urgent care, health IT, and revenue cycle management, Guy and Ed break down why patient payments now account for as much as 20 to 30 percent of urgent care revenue and why most clinics are leaving a large chunk of that money on the table.The conversation dives into what really causes billing breakdowns, how front desk pressure and poor communication fuel one-star reviews, and why relying solely on an EMR to collect patient balances is no longer enough. From digital-first billing and self-service payment plans to AI-powered billing support and real-time analytics, this episode is a masterclass on how urgent cares can shorten collection timelines, cut call volume, and improve patient satisfaction without adding more stress to already overworked teams.
In this episode of the World Extreme Medicine Podcast, host Eoin Walker speaks with Simon Robinson, former Royal Marine Commando Paramedic turned Head of Clinical Development in Urgent Care.Together, they explore the evolving role of paramedics in primary care, from emergency response to diagnosis, prescribing, and leading multidisciplinary teams. Simon shares insights on:The transition from frontline emergency work to primary careIndependent prescribing and clinical autonomyTraining, mentorship, and building multidisciplinary teamsThe challenges and opportunities paramedics face outside traditional ambulance rolesWhether you're a student paramedic, an experienced clinician, or simply curious about the future of urgent care—this conversation offers an honest, practical look at how the profession is growing beyond its emergency roots.Find out more about the College of Paramedics.
You don't panic because a rash suddenly appears. Or because your child wakes up crying in pain and pulling on their ear. Or because you feel that familiar sting of a UTI coming on. The panic sets in the moment you realize you don't know what to do next.It's that pause. That sinking feeling of, “Do I wait this out?” “Do I need to go to urgent care?” “Is this going to get worse?” It's not the symptom that feels overwhelming. It's the uncertainty.This episode is here to meet you in those exact moments.I want you to be able to come back to this episode when something shows up in your body or your child's body and feel grounded instead of panicked. I want you to know how to respond with clarity and confidence, using tools you already have at home, in a way that supports the body instead of fighting it.In this episode, I'm going to share exactly how I use Cleanse, Magic Stuff, and Balance CBD when things like styes, ear infections, or UTIs show up in my family. I'll talk about how I support skin infections, rashes, cuts, burns, blisters, and scrapes at home. What I do for sore throats, swollen tonsils, canker sores, and the early signs of illness. And how I support sinus infections and congestion.My intention is that by the end of this episode, you feel equipped the next time something comes up.I'm excited to share this with you though because learning how to use these tools has completely changed how we care for our family. Our children have never needed antibiotics, and we haven't needed to go to the doctor for nearly a decade, because we know how to support our bodies in healing, how to strengthen our immune system, eliminate infection and nurture our nervous systems when things show up. That doesn't mean life is perfect or that symptoms never happen. It means we know how to respond when they do.Thanks for listening! I would love to connect with you ♡ Subscribe to the Nourished Newsletter Explore the Gut Rebalance Kits Visit our FAQ's Follow along on a Instagram Take the free Gut Health Quiz Email us at customercare@onleorganics.com Sending love and wellness from my family yours,xx - Juniper BennettFounder of ōNLē ORGANICS
This week, when you're the only doctor in a rural mountain county, you've got to think ahead to keep your practice going. Also, a West Virginia baker draws on her Finnish heritage to make a different kind of cinnamon roll.And if you bought a live-cut Christmas tree this year, there's a good chance it came from Appalachia.
This week in Portland, we're looking into why five city council members are lawyering up, the controversial multibillion-dollar idea to revitalize a coastal town, and a check-in on three local labor disputes. Joining host Claudia Meza on this week's Friday news roundup are KBOO news director Althea Billings and our very own senior producer, Giulia Fiaoni. Discussed in Today's Episode: Law Firm That Regularly Sues the City Over Police Misconduct Is Representing Peacock Councilors [Willamette Week] Oregon's Leading Politicians Want To Bet Billions of Dollars on a New Shipping Terminal. Critics Say It's a Costly Mistake. [Willamette Week] Strike Averted: New Seasons Grocery Workers Secure First Labor Contract [Portland Mercury] Legacy Health Strike Grows as 80 Urgent Care, Pediatric Care Providers Plan Walkouts [Oregonian] Starbucks Workers Rally One Month Into Strike [Willamette Week] Become a member of City Cast Portland today! Get all the details and sign up here. Who would you like to hear on City Cast Portland? Shoot us an email at portland@citycast.fm, or leave us a voicemail at 503-208-5448. Want more Portland news? Then make sure to sign up for our morning newsletter and be sure to follow us on Instagram. Looking to advertise on City Cast Portland? Check out our options for podcast and newsletter ads at citycast.fm/advertise. Learn more about the sponsors of this December 19th episode: Portland Spirit PaintCare PGE