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"People don't leave companies. They leave their leader." Notable Moments [00:02:27] Is Customer Service Fading in Today's Workforce? [00:04:01] Why People Leave Leaders, Not Companies [00:08:56] Can You Build Service Culture During a Staffing Crisis? [00:11:18] Why Leadership Stress Is Increasing [00:13:28] The Emotional Needs of Today's Workforce Leadership is getting harder. Expectations are rising, competition is global, technology is accelerating, and employee needs are changing. In this episode, Lee Cockerell explains why great customer service starts with how leaders treat their people. Turnover, morale, and performance often trace back to one factor: leadership. If you want people to stay, perform, and care, you have to give them a reason to. Read the blog for more from this episode. Resources CockerellStore.com The Cockerell Academy About Lee Cockerell Mainstreet Leader Jody Maberry Travel Guidance Magical Vacation Planners are my preferred travel advisors. Reach out to have them help plan your next vacation. You can reach them at 407-442-2694.
Ken and Anthony discuss whether or not they think the players played harder during All-Star weekend because of the new format, or if it was because former President Obama was in attendance.
Translation tech has improved a lot. So why learn a language?A lot of people around the world speak English. For those who don't, AirPods offer live translation – and Google Translate can fill in gaps, too. So as English-speakers, why learn a second language? Well, it's hard – but translation can miss a lot of cultural understanding. Brittany is joined by Emily Kwong, co-host of NPR's science podcast Short Wave, to explore why putting your brain through learning a new language offers surprising benefits and opportunities for connection.Support Public Media. Join NPR Plus.Follow Brittany on Instagram: @bmluseFor handpicked podcast recommendations every week, subscribe to NPR's Pod Club newsletter at npr.org/podclub.Learn more about sponsor message choices: podcastchoices.com/adchoicesNPR Privacy Policy
On today's page, Menachot 37, we encounter a question that seems more like a riddle than a ritual: If a man has two heads, where does he place his tefillin? While Rabbi Yehuda HaNasi initially dismisses the query as absurd, the reality of a two-headed child soon forces a reconsideration of what is truly "impossible". This page serves as a humbling reminder that even the greatest minds have limits, and that God's creation often exceeds our standard logic. How do we respond when the world presents us with something that defies our categories? Listen and find out.
Married-U is open — for anyone who wants a better marriage. You don't need your partner's permission. You don't need them to change first. You don't even need them to join. Explore Married-U here → https://married-u.com ________________________________________________ We live in a world full of curated lives, perfect marriages, and endless comparison. Some of it feels inspiring. Some of it quietly makes you feel behind. Some of it makes you question your own relationship. So how do we show the goodness and beauty of marriage without turning it into a performance? How do we share what's possible without making others feel discouraged? And how do we protect our hearts and minds in a culture built on comparison? That's what I explore in this episode. — Have a question you'd like me to cover in a future episodes? You can send them in to us at hello@hifam.com
Remember my 4 keys to fully booked? Well I've bought em back, updated em and today we are going deeper than we have ever gone before!! Because being a business owner in 2026 in nothing like being a business owner in 2020, and this year is the year of adapting. So here are the 4 key reasons ,why you are not booked and how to fix them, instead of putting a band aid over the problem. Enjoy Join Season 11 of my Business Course here in April:https://www.bykayleigh.co/12weekmentorshipJoin my monthly membership for creatives - The Level Up Club - https://www.bykayleigh.co/level-up-club-signupFree Trial Code: LUCTRYME Follow me on Instagram! https://www.instagram.com/bykayleighpodcast
Ann visits with Jennifer Getterman, and Aleigh Ascherl about the upcoming Mardi Gras event with the Advocacy Center. Then she talks with Patricia Meadows of Animals Have Hearts Too! Learn more about your ad choices. Visit megaphone.fm/adchoices
It’s one of those questions that instantly divides a room. On one hand, you’ve got working moms, up before sunrise, school runs done in record time, switching from “Mom” to “Professional” in the space of a commute. They handle deadlines, meetings, office pressure… then come home to homework, dinner, bath time and bedtime stories. For them, the day doesn’t end – it just changes uniforms. Hang out with Anele and The Club on 947 every weekday morning. Popular radio hosts Anele Mdoda, Frankie du Toit, Thembekile Mrototo, and Cindy Poluta take fun to the next level with the biggest guests, hottest conversations, feel-good vibes, and the best music to get you going! Kick-start your day with the most enjoyable way to wake up in Joburg. Connect with Anele and The Club on 947 via WhatsApp at 084 000 0947 or call the studio on 011 88 38 947Thank you for listening to the Anele and the Club podcast..Listen live on Primedia+ weekdays from 06:00 to 09:00 to Anele and the Club broadcast on 947 https://buff.ly/y34dh8Y For more from the show go to https://buff.ly/gyWKIkl or find all the catch-up podcasts here https://buff.ly/K59GRzu Subscribe to the 947s Weekly Newsletter https://buff.ly/hf9IuR9 Follow us on social media:947 on Facebook: https://www.facebook.com/947Joburg/ 947 on TikTok: https://www.tiktok.com/@947joburg947 on Instagram: https://www.instagram.com/947joburg947 on X: www.x.com/947 947 on YouTube: https://www.youtube.com/@947JoburgSee omnystudio.com/listener for privacy information.
Brian Halligan co-founded HubSpot, ran it as CEO for about 15 years, and now coaches Sequoia's fastest-growing founders as their in-house CEO coach.We discuss:1. His LOCKS framework for evaluating founders2. Why you should build your team like the 2004 Red Sox3. Why hiring “spicy” candidates beats consensus picks4. Why enterprise sales will be the last white-collar job AI replaces5. Some of my favorite “Halliganisms”—Brought to you by:Sentry—Code breaks, fix it faster: http://sentry.io/lennyDatadog—Now home to Eppo, the leading experimentation and feature flagging platform: https://www.datadoghq.com/lennyWorkOS—Modern identity platform for B2B SaaS, free up to 1 million MAUs: https://workos.com/lenny—Episode transcript: https://www.lennysnewsletter.com/p/sequoia-ceo-coach-why-its-never-been—Archive of all Lenny's Podcast transcripts: https://www.dropbox.com/scl/fo/yxi4s2w998p1gvtpu4193/AMdNPR8AOw0lMklwtnC0TrQ?rlkey=j06x0nipoti519e0xgm23zsn9&st=ahz0fj11&dl=0—Where to find Brian Halligan• X: https://x.com/bhalligan• LinkedIn: linkedin.com/in/brianhalligan• Delphi: https://www.delphi.ai/bhalligan• Podcast: https://sequoiacap.com/series/long-strange-trip—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Introduction to Brian Halligan(03:56) The perpetual state of constructive dissatisfaction(05:25) Coaching CEOs(07:49) The art of interviewing and hiring(11:21) Getting the most out of reference calls(13:10) Homegrown talent vs. big company hires(16:31) Traits of successful CEOs(19:40) Brian's LOCKS framework for evaluating founders(21:34) Are great CEO's born or made?(23:41) Giving effective feedback(25:54) The future of go-to-market strategies(31:56) Understanding forward deployed engineers(34:17) How the CEO role has evolved over the last 20 years(38:10) Halliganisms(01:01:18) The CEO's role in scaling a company(01:02:41) Lightning round and final thoughts—Referenced:• Dev Ittycheria on LinkedIn: https://www.linkedin.com/in/dittycheria• HubSpot: https://www.hubspot.com• Parker Conrad on LinkedIn: https://www.linkedin.com/in/parkerconrad• McKinsey & Company: https://www.mckinsey.com• Brian Chesky's new playbook: https://www.lennysnewsletter.com/p/brian-cheskys-contrarian-approach• Jensen Huang on LinkedIn: https://www.linkedin.com/in/jenhsunhuang• Winston Weinberg on LinkedIn: https://www.linkedin.com/in/winston-weinberg• James Cadwallader on LinkedIn: https://www.linkedin.com/in/jsca• Gabriel Stengel on LinkedIn: https://www.linkedin.com/in/gabestengel• He saved OpenAI, invented the “Like” button, and built Google Maps: Bret Taylor on the future of careers, coding, agents, and more: https://www.lennysnewsletter.com/p/he-saved-openai-bret-taylor• Scaling Entrepreneurial Ventures: https://orbit.mit.edu/classes/scaling-entrepreneurial-ventures-15.392• OpenClaw: https://openclaw.ai• Ruth Porat on LinkedIn: https://www.linkedin.com/in/ruth-porat• Mike Krzyzewski: https://goduke.com/sports/mens-basketball/roster/coaches/mike-krzyzewski/4159• Dalai Lama's 18 Rules for Living: https://www.prm.nau.edu/prm205/Dalai-Lama-18-rules-for-living.htm• Zigging vs. zagging: How HubSpot built a $30B company | Dharmesh Shah (co-founder/CTO): https://www.lennysnewsletter.com/p/lessons-from-30-years-of-building• Kareem Amin on LinkedIn: https://www.linkedin.com/in/kareemamin• Glassdoor: https://www.glassdoor.com• Tobi Lütke's leadership playbook: Playing infinite games, operating from first principles, and maximizing human potential (founder and CEO of Shopify): https://www.lennysnewsletter.com/p/tobi-lutkes-leadership-playbook• Katie Burke on LinkedIn: https://www.linkedin.com/in/katie-burke-965767a• Jerry Garcia: https://en.wikipedia.org/wiki/Jerry_Garcia• Bob Weir: https://en.wikipedia.org/wiki/Bob_Weir• Phil Lesh: https://en.wikipedia.org/wiki/Phil_Lesh• Ron “Pigpen” McKernan: https://en.wikipedia.org/wiki/Ron_%22Pigpen%22_McKernan• Marc Andreessen: The real AI boom hasn't even started yet: https://www.lennysnewsletter.com/p/marc-andreessen-the-real-ai-boom• The American Revolution: https://www.pbs.org/kenburns/the-american-revolution• Delphi: https://www.delphi.ai• Sonos: https://www.sonos.com• Yamini Rangan on LinkedIn: https://www.linkedin.com/in/yaminirangan• The Boston Red Sox: https://www.mlb.com/redsox—Recommended book:• Marketing Lessons from the Grateful Dead: What Every Business Can Learn from the Most Iconic Band in History: https://www.amazon.com/Marketing-Lessons-Grateful-Dead-Business/dp/0470900520—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.—Lenny may be an investor in the companies discussed. To hear more, visit www.lennysnewsletter.com
Dating may feel harder, but has it truly gotten harder in the last 10 years? Julie is breaking down her hypothesis that what we do know is that it sure has gotten a heck of a lot noisier! Between social media, AI, and well-meaning friends, she discusses how this has causes an influx of overthinking in dating instead of leading with connection. She talks about what we can do to reclaim our intuition and learn to trust yourself again. We're going to deep dive even further into this concept of self trust on a future episode, but hope this is the lightbulb moment that can help many of you today start to tune out the noise. Enjoy!
Ever stalled on a “dream build” because you're afraid to mess it up? We went straight at those fear targets—perfectionism, PE jitters, bare‑metal dread, and the myth that pros are “just fast”—and came back with practical fixes that make the bench fun again. Kicked off by a wave of listener mail, we connect the dots between honest expectations and real skill barriers, then show how to shrink both: build your favorite subject twice (one OOB as recon, one for the opus), keep something always in paint to protect your airbrush touch, and use smart crutches—canopy masks, 3D prints, and layered decals—so your craft effort lands where it matters.Community kept shaping the journey. From clubs that outlive geography to vendor‑table conversations that compress months of trial and error, we heard how connection turns paralysis into progress. One modeler finally tackled a family B‑17 after years of hesitation and discovered the power of “a hundred little builds,” learning new techniques while honoring a story that mattered. Another shifted from failed journals to a public build log that doubles as a searchable memory. Along the way we swapped tips for taming CA, tested custom decals (plus an opacity workaround), and compared wet vs. dry color shifts on new AK Real Colors. Yes, we even found a French marine catapult and may have paid for it twice—worth it.Bench reports? The Hellcat is decaled and heading into gloss, the long‑parked T‑33 is back on the rails, and Moosaroo is heating up with a vignette twist and custom markings from a boutique printer. If you've been avoiding your favorite subject, this is your permission slip to jump: make a plan that fits your time, turn one big build into guided sprints, and let technology erase the chores that steal your mojo. Hit play, then tell us: what's the one fear you're finally tackling this month? If this resonated, subscribe, share with a modeling friend, and leave a quick review so more builders find the show.Model Paint SolutionsYour source for Harder & Steenbeck Airbrushes and David Union Power ToolsSQUADRON Adding to the stash since 1968Model PodcastsPlease check out the other pods in the modelsphere!Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Give us your Feedback!Rate the Show!Support the Show!PatreonBuy Me a BeerPaypalBump Riffs Graciously Provided by Ed BarothAd Reads Generously Provided by Bob "The Voice of Bob" BairMike and Kentucky Dave thank each and everyone of you for participating on this journey with us.
Dr. Mike Harder continues his series in Daniel, incorporating a story from his own life about being stranded in a dangerous place, and how God rescued and delivered. “People want to know if our faith works.”
Dr. Mike Harder continues his series in Daniel, incorporating a story from his own life about being stranded in a dangerous place, and how God rescued and delivered. “People want to know if our faith works.”
Dr. Mike Harder continues his series in Daniel, incorporating a story from his own life about being stranded in a dangerous place, and how God rescued and delivered. “People want to know if our faith works.”
Dr. Mike Harder continues his series in Daniel, incorporating a story from his own life about being stranded in a dangerous place, and how God rescued and delivered. “People want to know if our faith works.”
Are your friendships or relationships feeling unaligned, unclear, or just plain confusing? Are you doing the work but still not experiencing the depth of connection you truly crave?Right now, we're in the midst of a collective relationship reckoning. In this potent episode, Jessica breaks down why manifesting love, intimacy, and deep friendship can feel harder than ever—and why it's reflecting the exact parts of you that are ready to be healed.If you're feeling romantically adrift, unseen, or wondering why your dream partner or soul-aligned friendships haven't arrived yet, this episode will help unlock your next step forward. It's not just about recognizing patterns; it's about stepping into the version of you who can say no to what no longer fits, stay regulated in the face of fear, and source your worth from within.With real expander stories and powerful energetic reframes, this episode is a must-listen if you're ready to deepen your relationships from a place of embodied self-love.Find the complete show notes here -> https://tobemagnetic.com/expanded-podcast Resources: Return to Magic - 15 Day Manifestation ChallengeA 15-day guided journey to reparent your inner child, reconnect with your magic, and step into this new year as your most confident, regulated, and magnetic self yet. Join our membership to access! (It's not too late to join in. Start any time!)The Pathway Membership gives you unlimited access to all of our manifestation workshops—including How to Manifest, Unblocking Your Inner Child, Shadow, Love, Money, Rock Bottoms, Ruts, and Energetic Updates —plus 70+ self-hypnosis tracks designed to unlock your full potential. LEARN MORE HERE Get the latest from TBMJoin the Pathway now - Return to Magic Challenge available now! New to TBM? Free Offerings to Get You StartedLearn the Process! Expanded Podcast - How to Manifest Anything You Desire Get Expanded! The Motivation - Testimonial LibraryReady to find out what's holding you back? Try our Free Clarity Exercise Be an EXPANDER! Share Your Manifestation StorySubmit to Be a Process GuestWhat did you manifest during the Money Challenge? Share a voice note of your question, block, or Process to be featured in an episode! In this episode we talk about:Why many are feeling unseen or unfulfilled in their relationships right nowHow nervous system regulation is essential for intimacy and manifestationThe mirror principle: using relationships as a tool for self-awarenessThe trap of pedestal-ing your manifestationsThe power of detaching from outcomes and falling in love with your lifeHow fear and protector parts sabotage relational growthReleasing urgency and timelines around your manifestationsUsing the Return to Magic challenge to understand your relationship blueprintLearning to love and have compassion for your shadowExpander stories of partnership breakthroughs and healingFriendships as mirrors: projecting vs. authentic connectionBuilding trust and communication in long-term relationships Mentioned In the Episode: Expanded x Ep. 373 - Elizabeth Endres on How to Choose Yourself and Become MagneticExpanded x Ep. 365 - How to Manifest the Love You Desire with Jillian TureckiExpanded x Ep. 342 - Top Tips for Self-love, Manifesting Love, & a Deeper Connection with Your PartnerExpanded x Ep. 300 Best in Class: Love - Romantic, Self-love, FriendshipExpanded x Ep. 298 - Reimagining Love, Relationships & Breaking Codependency with Mark Groves and Kylie McBeathExpanded x Ep. 265 - People Pleasing, Dating Apps, & Manifesting Self Love – Unblocking: Love & PartnershipEp. 236 - Best in Class The Love/Money ConnectionExpanded x Ep. 197 - EXPLAINED Divorce and Relationships w. LMFT Janelle NelsonWatch our full-length video episodes on Youtube!Find our Return to Magic Challenge plus all our workshops and all workshops mentioned inside our Pathway Membership! (Including the Self-Love Playlist, Calming DI, Reset DI, Conflict DI and Safe with Money DI) HOW TO MANIFEST by Lacy Phillips (with exercises by Jessica Gill)Available now! The Expanded Podcast, from To Be Magnetic™ (TBM), is the leading manifestation podcast rooted in neuroscience, psychology, and energetics. Hosted by TBM's Chief Content Officer Jessica Gill, with monthly appearances from founder Lacy Phillips, Expanded is where science and the mystical meet to help you manifest in the most grounded, practical, and life-changing way.At TBM, we've redefined manifestation through Neural Manifestation™—our proven, science-backed method developed with neuroscientist Dr. Tara Swart. This process helps you reprogram limiting beliefs at the subconscious level so you can create the life most aligned with your authenticity.Each week, we take you inside the TBM practice to help you expand your subconscious to believe what you desire is possible. Through expert interviews, thought leader conversations, TBM teachings, and real member success stories, you'll learn how to: – Rewire your subconscious mind and step into your worth – Heal your inner child and integrate shadow work – Set boundaries, strengthen intuition, and reclaim self-worth – Manifest relationships, careers, abundance, and experiences that align with your true selfWith over than 40 million downloads and a global community in over 100 countries, Expanded has become the gold standard in manifestation content. Think of it as your weekly practice for expanding your mind, believing what you want is possible, and manifesting the life you're meant to live.Past guests include leading voices such as Mel Robbins, Lewis Howes, Jenna Zoe, Martha Beck, Dr. Joe Dispenza, Dr. Gabor Maté, Mark Groves, and Brianna Wiest. Where To Find Us!@tobemagnetic (IG)@LacyannephillipsLacy Launched a Substack! - By Candlelight - Join Here@Jessicaashleygill@tobemagnetic (youtube)@expandedpodcast
Roxy's Ride & Inspire RAWcast - Mountain Bike & Mindset Podcast
If you're fed up with men telling women that they're just making excuses, or you think “women just need to try harder”… you're exactly why this episode exists.
This week, we move deeper into our Running & Aging series by getting practical about what training actually needs to look like as we get older. As runners in our mid-40s and beyond, we can't rely on brute force or outdated plans anymore, but that doesn't mean we're slowing down or giving anything up. We break down what physically changes as we age, the most common mistakes masters runners make, and how to train smarter through better structure, strength work, recovery, and intentional intensity. From building weekly schedules that respect recovery to understanding why strength training and sleep are no longer optional, this episode is all about keeping us healthy, consistent, and running strong for years to come. This isn't about chasing who we used to be—it's about building the best version of who we are now.
Ann talks with Jeff Pirtle, Associate Librarian, Director of The Texas Collection, University Archives & W. R. Poage Legislative Library, about the history and wonder of the Texas Collection. We also get some throwback videos about the collections! Learn more about your ad choices. Visit megaphone.fm/adchoices
This months Toxic Sickness show i've selected ome of my favorite Dark Bangers released since the beginning of 2025. 34 tracks in the Industrial Techno and Darker Hardcore range. Hope you all enjoy! HAMdj (NL) - Harder Session Part 14 [2025-2026] 001. Narc - Destroyer [ISRD233] 002. Maui Pentocosto - The Grappler [BSR027] 003. Mental Fear Productions - Machine Fifteen [BSR026] 004. Ophidian - Monsters [ADMECH 7891011] 005. Whøman - Angered Humanity [T3RDM 0459] 006. Maui Pentocosto - This Is What The Devil Does [BSR027] 007. Celsius - Morgue [MADINCH009] 008. Ophidian - Psychopath [ADMECH 7891011] 009. Satronica & Narc - Night Fever [ISRD235] 010. Armageddon Project - Our Sins [T3RDM 0470] 011. Mickey Nox - 22 Channels [GFR105] 012. Starving Insect & Miyuki Omura - Aku Sonomono [MADINCH008] 013. Ophidian - Getting Dark [ADMECH 7891011] 014. Cancel - Juggernaut [CAN005] 015. Densha Crisis - Eternal Idols (RaßßeAT It All Begins With Back and Forth Remix) [KARNAGE16] 016. Maui Pentocosto - Rites Of The Destroyer [BSR027] 017. Ophidian - Daligmata [ADMECH 7891011] 018. Tripped - How To Survive In 2025 [TDM038] 019. Kinetic & Entropia - Mechanized [BSR022] 020. Ophidian - Hide And Seek [ADMECH 7891011] 021. Manu Le Malin - On The Way Home (Digital Bonus) [MKNK02] 022. Stormtrooper - Todesvogel (Catscan Remix) [TDM029] 023. Mindustries - Take It Personal [PRSPCT333] 024. Whøman - Don't Call The Devil [T3RDM 0459] 025. Nanostorm - Necro Insomnia [T3RDM 0460] 026. Mad Dog - Mindvision [DOG145] 027. Tripped - Strawberry Ripple [MADINCH009] 028. RaßßeAT - The Middle Finger [REER002] 029. Mad Dog - Storm [DOG145] 030. AVLM & Kinetic - Drift Mode [BSR025] 031. Sova - Just A Dream [REER007] 032. Mad Dog Feat. Angel Cannon - Anymore [DOG145] 033. Bildgewalt - Aggression [REER008] 034. Armageddon Project - Strobe Lit Prophets [T3RDM 0470]
The mobile hunting world keeps growing… but what actually makes someone successful in it?This week I sit down with DJ Riley to talk about what he's learned from years behind the podcast mic. The mindset of consistent killers, the pitfalls new hunters fall into, and the traits that never go out of style.We also break down our Kansas trip together, the kind that tests you. Shot opportunities. Unrecovered bucks. Hard conversations. Harder lessons. Failure has a way of sharpening you, if you let it. This episode is about growth, ownership, and becoming better because of the struggle.
Re-releasing a DAT listener favorite! Dr. Dave Moghadam joins Kiera to discuss getting your hygiene team on the same page and at the same point of understanding. He shares his approach, and goes deeper into the following: Gather all information and establish a flow of procedure Hold a longer meeting for your hygiene team to review and add their own ideas Allow a period of follow-up for questions Transition into monthly or quarterly meetings to continually update Dr. Moghadam utilized the Dental A-Team's hygiene course to help him come up with this approach to calibrate his hygienist team. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: speaker-0 (00:05) Hey everyone, welcome to the Dental A Team podcast. I'm your host, Kiera Dent, and I have this crazy idea that maybe I could combine a doctor and a team member's perspective, because let's face it, dentistry can be a challenging profession with those two perspectives. I've been a dental assistant, treatment coordinator, scheduler, filler, office manager, regional manager, practice owner, and I have a team of traveling consultants where we have traveled to over 165 different offices coaching teams. Yep, we don't just understand you, we are you. Our mission is to positively impact the world of dental. And I believe that this podcast is the greatest way I can help elevate teams, grow VIP experiences, reduce stress, and create A-Teams. Welcome to the Dental A Team Podcast. Hello Dental A Team listeners. This is Kiera. And you guys, I am so excited to bring back on one of my favorite guests, one of your favorite guests, somebody who is in the real life with you guys. He is a practicing dentist, rocks our office. I've known him for quite a while. And he's a man that creates systems, implements and executes. And today I'm jazzed to bring him back on. Dr. Dave Moghadam, how are you today? speaker-1 (01:13) Wonderful, Kiera. Thanks for having me back. appreciate it. It's gonna be a blast as always. speaker-0 (01:17) It's gonna be great if you guys have not heard his other ones we've talked about we've gone from acquiring practices Bringing on associate doctors. We've talked about team quarterly calibrations and now we're gonna dive into something that you started I actually think you started it maybe COVID maybe you're doing it pre-covid ⁓ But but it's going to be diving into hygiene calibration, which I think is so relevant. I mean right now hi, Janice are like more Harder to find than unicorns in my opinion. They're like real real tricky But we just know that they're real. I think it's a great time actually to bring this in. So Dave, kind of walk us through, like I said, you're practicing, Dennis, this is your real life. This is what you're doing really in your practice, which is why I love having on the podcast. So kind of take us away on this hygiene calibration, how you even got the idea for it, what spurred that. I'd love to hear. speaker-1 (02:08) Yeah, so I think as far as like, how did this come about? What was the situation? Everything like that. Some of the key things that were happening were I had focused a lot on a lot of the rest of the practice, like a lot on systemize this, do this, let's grow and everything else was just really just taking off. But the one thing year after year after year that was kind of like fairly consistent, not really like, my God, really, you know, growing was the hygiene department. So I started to look into things of, how can we just improve? And I always feel like if we improve some of the other basic stuff, the numbers fall. So I think a lot of the things that I was ⁓ looking to do was just getting some consistency, make sure everybody's on the same page. At that point, had gotten, yeah, this was about two years ago. So we had just gotten a new hygienist to join our team who's been with us ⁓ since then. We had another hygienist who was only there a day a week at that time. So it was kind of a little difficult to try and get everything all buttoned up. the way I went about it was one, I first took the big chunk of what we had in our operations manual, such as protocols, expectations, standards, record keeping, all that stuff. And then the other thing is I contacted you and I said, Hey, what do you have for this? Because we're all going to be on our butts for a while when the world closed down for a little bit. we went through the hygiene course. I took some, some pearls from there. tried to organize things a little bit more. Uh, we did a little bit of coaching with, Tiffany as well, uh, virtually then. So we basically, the, outline for this, you know, it was basically protocols standards, you know, what ⁓ record keeping, know, what if you encounter some hiccups with patients, you know, as far as, know, those types of situations, ⁓ you know, what's the appointment flow like, what's the communication, like what are the key points that we want to hit on, ⁓ teeing up the doctor, pre-teeing up the doctor, which I'll get into in a little bit. ⁓ And then, you know, a lot of this is kind of reviewing our, basically chunking out our routes. is very detailed and that kind of like highlights a lot of this stuff. And then we get into you know some basis of treatment planning, incorporating some bundles which is a concept that you guys helped us you know incorporate and bring in, and then just talking about some of the other basic stuff like how do we talk about fluoride, you know why is it important to ask for referrals, and then you know financial discussions which basically means just don't have the financial. speaker-0 (04:56) Right. Yes, I love it. Well, and I love it. Something I wanted to point out is I feel like there's actually a ton of opportunities all around us. It's just, we willing to see them and then actually execute on them? So you saw COVID as a time we're all hanging out. We've got nothing to do. This is the area that I haven't spent any time on. So like, let's make this rock solid. And I think there's so many opportunities like that. Hopefully not another pandemic shutdown, but there. all around us all the time. So Dave, let's actually deep dive if you don't mind on a lot of these topics. I know that's kind what we came today for just so people get an idea of how you calibrated your hygiene team on this. Like you gave the resources. Yes guys, if you want to get our hygiene course, we're constantly updating it. It's getting ready to move to all videos. Once you purchase the course, you have it for life. definitely speaker-1 (05:43) You're kidding, right? I wonder who gave that suggestion. speaker-0 (05:46) That was Dave, which is great because I came in with steal of a deal and said like give me honest feedback and then I felt bad your team was going through as we were rampantly speaker-1 (05:56) That's really going to button it up. ⁓ speaker-0 (05:59) Good good. So we're working on videos working on audio, but we're constantly updating and innovating it and asking for your guys's feedback So if that's helpful for you fantastic, like Dave said we did do virtual calls with his hygiene team very spot specific but kind of like walk us down through this Of like what exactly does this calibration look like you listed those items kind of deep dive with us on it. Yeah speaker-1 (06:19) Yeah, that was just a lot of verbal diarrhea there. I just kind of threw it out there. So we'll break it down. We'll go section by section. Yeah. is what happens. So basically, as far as protocols and standards and things like that, I mean, that's just kind of the basics of what are we expected to do. It's kind of like if you think of onboarding, it's repetitive. It's a review. But kind of like, what do you expect to do in the morning, during the appointment, at the end of the day, kind of going through, making sure everybody knows what the all that looks like, making sure that they're very clear on like what's expected for the end of day sheets that, you know, that they take pictures of and turn in every day, all that stuff. You know, record keeping, you know, how often are we doing, you know, probing, how often are we taking x-rays, you know, what kind of photos do we expect? And then as far as like pickups that relate to that, I mean, we, I think of it in a positive way, half our patient base is 60 and a I love it. It's a really a wonderful type of practice, but in over the past five years of, ⁓ know, initially early on transitioning and taking over a practice like that, and then taking in other practices like that, we get a lot of stuff where people think that the X-ray head is gonna melt their faces. And, you know, because of that, it's kind of like, well, let's figure out a way, what's gonna be our kind of standardized way of how we're gonna address these concerns. What are we going to go ahead and do? So we like a little pamphlet basically that shows some examples of things, why we take x-rays, what could be missed, all that stuff. Very simple, very straightforward. Has a little chart that we just kind of found somewhere on Google about radiation, the mouse, like that. And they kind of have their set kind of like, hey, we go through all that stuff. And if it kind of becomes a push versus shove moment, they have to come grab me, which I don't really love, but it is what it is. And then we kind of go from there. So that's not to get sidetracked, but that's kind of, you know, one of those things. Like when we have situations where things may not necessarily go smoothly, it doesn't matter what the actual answer is. Everybody just has to know it. speaker-0 (08:23) Right, right. No, I love that. And I was going to say, Dave, based on our last podcast we did, you know, they've to come get you maybe throw that into your calibration role play. What do we say to these patients? ⁓ But I really do. speaker-1 (08:36) I don't necessarily want to encourage. I like to do dental treatment and sit at my desk and drink water. speaker-0 (08:43) I definitely agree and that's what I feel like most dentists feel. So I like that. So with that, I like that you do that. So how does this kind of hygiene calibration look? Do you do it consistently? Is it like once a year that you do it? Did the hygienist help create it with you? They brought up the issues that they were coming with. I kind of break it down. Like if I'm a brand new office, I don't really know. I want to do this. I'm hearing you do this. What are kind of the steps to be able to actually get this into my practice and start running it? speaker-1 (09:10) Yeah, so I think the big thing is I think you gotta just like deep dive into it, like do it once over whether it's like one really long appointment or like maybe a couple of weeks of a couple of hours. I think it's a lot to try and like just be like, yeah, you're gonna like remember all of this stuff. Like even if we do every three months, stuff like that. ⁓ And right after we did it, we were doing weekly hygiene meetings. So we kind of will like chunk out, you know, little pieces of this to kind of get a little bit more granular or kind of talk about how we improve doing weekly meetings is a lot, it just was really, and we were just being very, very inconsistent with it. So I was kind of like, ⁓ like it's Tuesday and yesterday was Monday and Monday was really hard. And now I'm really tired and you know, Dr. Seth's not here today and I'm around all morning. So you know what? I just feel like, not doing this at once. That's what would happen. So now we basically have at least one scheduled each month and a second one that's kind of like floating. Where so that one we're going to no matter what kind of go through some of this. And then if there's another topic that we kind of want to dial, you know, dive into a little bit more, that's at the second one. It makes it a lot more manageable to go ahead and do things that way. I think when you chunk it out like that, these are not like 20, 30 minutes. You know I'm saying? Like, you know, after everybody's kind of had some time to relax before we're to start to see our patients again. But I think the first thing is really making a big, you know, let's get all the information organized together. Let's go through it all. Let's make sure somebody's on the same page. ⁓ I would assume, you know, as we're going to hopefully be onboarding, we'll find an onboarding another hygienist, you know, over the next several months, it would be something that would be a big chunk of the onboarding process. But I think, you know, we'll get to it. I mean, there's a lot, a lot more to go through, but I think having done this for a while and I realized sometimes when you kind of have this, even if somebody, if they've helped make it and you're kind of just driving those points home sometimes, you know, like we talked about in our podcast, things will get stale or there's a way to do it better. And I really have felt that, you know, uh, over time, if I've in the times that I've tried to really, you know, ask for feedback and listen in an environment that doesn't seem so confrontational, know, hygienists and all my team members really sometimes bring these just like amazing, wonderful ideas that I never really would have thought of about. And that's really how I think it really kind of starts to really grow and evolve. And that's hard because, you know, a lot of times everybody, every team member is different. And we have some that are a little... touchy about things. And a lot of times I try and explain that, you know, everything that we were talking about here is not like, Hey, you did like a crap job at this. It's kind of like, Hey, like, I want to try and see how we can make this a better situation for our patients, for you, for me, is there a way that we can maybe try this to see if this is better? Like what suggestions do you have? want to make sure you know, overall, That's the thing, because I always am that type of person that's like, let's make this better, better, better. Sometimes people think it's like, hey, you're doing a not good job. like, no, you're doing a great job. I just don't sit still. And that's kind of a problem. I'm sorry it comes across that. So I've gotten my office manager a little bit more involved as far as like, you know, she's in the meetings as well and asking some more of these questions that I think it's led to a little bit less of a like. confrontation, a lot of this confrontation, but less, you know, heated kind of environment. That's a great idea has come out of things here. speaker-0 (12:53) Well, I think it's because you're also getting into that. Yeah, you're also calibrating with them. And so it becomes more of a learning versus a dictation. And that's where I think the freedom is the freedom to come up with ideas, the freedom to give that feedback when it's when it's coming together to calibrate and to connect versus judging critique. And so I feel like you did a good job of spinning it getting everyone there. So if I'm breaking this down for an office, it sounds like one. gather all the information of like kind of the flow of the procedure. Like what is it, what's involved in that? Thinking of, mean, Dave gave you a really great checklist real quick of those items. And then from there, it sounds like set up a time, maybe over lunch, maybe do a longer one to two hour meeting where you kind of have the outline of it, go through it all. I did this with an office that I was consulting with and I literally gave them about an hour and a half. They went through the whole process, looked at everything, added pieces in. And then the next day we followed up, it was very short. Just to make sure like what questions that they have Then they can roll into like monthly meetings on this or or every quarter just kind of calibrating reviewing checking to see But I thought you also brought up a good point of making sure that once it is solidified Which again duns better than perfect because guys it will never be perfect. It will constantly updated So don't spend your next three and sixty five days trying to perfect this darn thing like get it done So it's at least something for when you onboard people and then continually update it as well. So Dave, you had said there's more that you want to dive into. So take it away. I'm not going to stop you. Give some examples. speaker-1 (14:20) No, for sure. mean, there's a lot. we've gotten talked about, you know, protocols, standards, record keeping stuff, you know, kind of any hiccups like in that, you know, so making sure everybody knows what the expectations are, you know, what to do if there's there's pushback there. The next thing we kind of will dive into is the flow of the appointment. You know, every office is different in how they want to go ahead and do things. You know, I always feel and I'm not the best at this, even though I preach it all the time. that if you wait until like the last five, 10 minutes of the appointment and you sell somebody like, hey, you have all this stuff that's wrong inside your head, like you just run out the door. So I always feel that in the first 20 minutes, should be, records should be, ⁓ all gathered together, hygienists should start reviewing everything that they potentially see as a problem, kind of warming things up in a sense with the patients there. and the doctor in that sometime in that next 20 minute window, ideally, somewhere between 20 after 30 after can get in there, talk about what the situation is. And then this time the patient has more time where they can ask questions, go over things. The front office has the heads up if it's something that's involved. Although a lot of times, honestly, if it's more than, it kind of moved more towards this. If it's more than a couple of things and somebody is going to be in a sense spending more than 5,000 bucks, may want to set up even a small appointment just to re-review things, you know, with the doctor or somebody upfront or something like that. Cause it's all, it's a lot that they can. And honestly, a lot of times, you know, five, 10 minutes doesn't really do the justice that some people will need to really understand what the problem situation is and really own that. speaker-0 (16:10) Right. speaker-1 (16:11) comes across as kind of like, my God, they want like, you know, 10 grand from me. I don't even know what the hell's going on. speaker-0 (16:17) Mm-hmm, mm-hmm. No, you're exactly right. And I think something I love that you just talked about on that is you actually helped your team make better decisions without you always having to answer it by saying, hey, I want a consult if it's over 5,000, this is where we should be setting up a consult. I literally just had an office ask me, hey, Kiera, when do you recommend setting up a consult? And I'm like, it's doctor dependent. Because some doctors are presenting 30, 40, 50,000 and they're like, those are fine. It's just laissez faire. Other dentists are saying, like, no, over, you know, five grand, 10 grand, let's bring them back for a consult. But by having this, like, just expectations and helping your team know the parameters, they can then make a lot smarter decisions moving forward. Independent and confident. speaker-1 (17:03) There may be other people out there who are very slick and can get somebody to give them $30,000 in three minutes. That's just, that's. speaker-0 (17:10) Right, right, exactly. Exactly. speaker-1 (17:12) But at the end of the day, wouldn't want it to be like that. The way we kind of do everything is like, let's really kind of make sure somebody understands something, makes feels comfortable with the decisions that they're making. Because I would much rather not do anything if somebody doesn't feel comfortable with it than do it and have an issue. speaker-0 (17:29) For sure, absolutely. speaker-1 (17:31) So I mean, think that's a newer thing that we're kind of moving towards. I think we kind of ballpark it in a sense. Sometimes it's not even a financial thing. Let's say somebody has been going to the same dentist for a long time, they show up and then it's like, my God, there's like, know, 16 surfaces of decay. And like, it's just like, okay, well, yeah, this is not gonna be a two minute conversation. This is like, hey, I see a lot of things going on. Let me highlight them for you, but let's have you come back and let's really talk about, you know, what the options are and if something really involved I encourage them to bring a friend or a family member or a second set of years somebody that they can rely on as well because it's a lot of information you it can be overwhelming. speaker-0 (18:12) Wow. Right. Exactly. But I think like overarching big picture on this is you got your hygiene team calibrated with you. You got them because at the end of the day, I feel like hygienists tee up so much for the doctors. They're the ones who spend so much time with these patients. Doctors run in, run out, like you said. I also love that for you. And again, this is doctor preference. Some doctors don't like to do exams when they're not polished and clean, but I like your actually really love your thought process on it. You're right. If you come to an exam, Lastly, right before that patient leaves, there is no time for them to ask questions to anybody but the front desk. And oftentimes if they have a lot of questions, they're out the door if they plan to be there for an hour. Whereas if they had exam can be in the middle of the appointment, they can ask questions to that hygienist. That hygienist can re-emphasize treatment as well, helping them see like, this is why, can you fill this catch with my instrument here? Like this is what Dr. Mogadam was talking about. So I really love that philosophy and I love that Again, I think what I'm pulling from this that I hope a lot of other offices are hearing is that you are giving them confidence to make decisions independent of you that are in a line with the direction you want the practice to go. And when people have confidence, they know how to win the day, they've helped co-create it with you, they know how to give the patient the best experience, that gives team members freedom. That gives team members so much, like, just... just help and greatness that they can do. So I really, really love that you brought that up and how you calibrated your hygiene team. Any other thoughts you have on it, Dave? speaker-1 (19:43) other thing that I would mention that it's kind of beneficial if I actually get off my butt and show up at the time that I'm supposed to is let's say somebody has something that's not like, my God, over the top, like, you know, taking out a tooth, graphing it, placing an implant, restoring it, lot of in that. And we have like explosion codes in open dental, but somebody still has to kind of organize it. And then I always want that double checking kind of, you know. What are we anticipating that their insurance may help them with all that stuff, kind of doing the breakdown. So, oh, know, a lot of times if it's something a little bit more involved, we don't need to bring somebody back though. I'll just walk up front and just say, hey, you know, we're doing this, this and this for Mrs. Jones. Just make sure you have that ready. So it's a much quicker, easier checkout process and just immediately get them scheduled. know, anything beyond like a couple of things, I usually make an effort to walk up there, give them a heads up and, you know, sit at my computer for a minute or two. a fish, not a speaker-0 (20:38) For sure. I love it. And again, I think it's important like guys, Dr. Dave here is telling you like this is what he prefers. This is his style. This is his flow. This is the vibe he likes to have and he's been able to create it in his practice. I will tell you from a team member's perspective and I'll be all I want my doctor super happy. That's literally what makes me so happy. So if I know that Dr. Dave wants to go drink his coffee and wants me to take care of everything else and he's given me the parameters of what to do. Awesome. I'm going to take it on. If I know Dr. Dave's a dentist who doesn't want to let go, I'm probably going to push him a little bit and remind him he should let go because I got this for him. But at the end of the day, I'm going to do what I can to make him super happy because I know when my doctor's happy, that's one, what I'm there to do as an assistant, as a front office. I'm there to help my doctor's lives be so simple and easy and also to give our patients the best experience. So I just love like you, you looped it all together. You gave the parameters, you co-created with them. and then you, now you get to have the life that you want to have. Go drink your coffee before seeing your patients, whatever it's needed, because then you also probably have a much smoother day that you look forward to. You probably enjoy dentistry a lot more, which means you're probably going to be a better diagnoser. You're probably going to be better to our patients, probably do better clinical because you are happier. You've got it set. We're able to all flow and gel, which is how the whole practice can move smoother. speaker-1 (22:00) definitely. And not to sidetrack us, I'm going to forget if I mention it now. could set something up another time to kind of talk about scheduling protocols as far as how to remember to put borders together for bigger procedures that are multi-step and even also actually creating a schedule where everybody's going to be happy. Because there's the concept of block scheduling, but there's also the concept of what we started doing. I mentioned this to you a little while ago where we schedule based on the types of procedures that we want to do, not necessarily financial values and stuff like that. And just like with most things that I do, that's not something that I learned myself or created out of thin air. You know, it was something that I heard in other podcasts that I love. They call it in their terms, they call it priority. You know, creating priorities for the types of dentistry that you want to do, which in my mind is way better. You know, I always gear towards things of like, How do we want to go ahead and make things a better experience for our patients? How do we want to do more of the types of dentistry that we want to do rather than like we're chasing this magic number at the end of the day? Because as for myself, for my team, I know that doesn't really push the needle. But when we kind of talk about all the steps of what's going to get us there, all the stuff that the numbers go up and down, it's good. And then we keep the lights on and we continue to grow and we help more people and employ more. speaker-0 (23:19) I love it. I love it. And I'm so glad that you said that and I agree. I think that'd be a really fun podcast to dive into. Because again, scheduling, and I love hearing it from a doctor's perspective, because I will harp on this all day long and say a schedule that you want is actually the best schedule for your patients. Because you're happier, you deliver better dentistry. And when you guys have those boundaries in there, it's so much happier for everybody. So I definitely want to dive into that. I also want to dive into our IT podcast as well, which will be a real fun one. But to wrap up on hygiene calibration, how often, Dave, do you recalibrate with your hygiene team? speaker-1 (23:58) So it's not something that we've done. It's just mostly because we do our meetings. So we kind of loop around on areas that are kind of falling through the cracks a little bit and then expanding on other teams. And a lot of times, you know, we'll get, ⁓ because of what we've talked about where we have like these discussions, ⁓ we'll incorporate some other great things. like we were kind of at certain times where things were getting a little bit lost in the shuffle as far as like, consistently doing probing at the times that we want to or basically having the ⁓ the appropriate codes in for when we're checking the patients out and you something gets lost in the shuffle of the handoff and this and that. So one of the hygienists thought of a great idea of, why don't we create just a dummy code for probing as well? And then, know, when then we talk about how like, you know, when you're creating your next appointment, put everything in that's going to be there, you know, put in put in the probing, put in whatever x-rays are necessary, put it all there. And then when you're doing you're basically you're setting up for the morning huddle. in six months, it's very easy. All that stuff is basically there. And then we can start focusing on some of the stuff that I want to focus more on as far as like this stuff that actually relates to the patients, what's going on with them, their lives, because everybody can read the schedule, you know? So if that part is not important. Yeah. Yeah. Side note, I don't really love our morning puzzles. That's something we're going to work speaker-0 (25:18) That's the next calibration one there Dave. So don't worry. got lots of tips on morning huddle I've revamped those many times and many practices, but I like it. ahead speaker-1 (25:30) Yeah, I think getting back to some of the other things that we kind of talk about aside from, you know, appointment flow and everything like that. A lot of what we want the, you know, to all talk about, we have a nice route. So if it kind of goes over, like these are all the things we're checking. So, you know, that makes kind of teeing up the doctor pretty, pretty easy there for the most part. What I wanted to mention about pre-teeing up the doctor is let's say you get another doctor in the practice and it's it's the first time, it's the second time, it's the third time, whatever time it is, people are going to be like, who is this human being that is walking in the door? So, you know, I think really, you know, taking a second and making sure that, you know, the hygienist know, you know, when they know it's going to be that doctor doing the exam, they know what to say. So what we kind of scripted out here is, you know, we've been fortunate enough to continue to grow as a practice to make sure that we spend enough quality time with each patient. You know, Dr. So-and-so has joined our team. We're happy that we found another great doctor who shares our philosophies to join us and help take care of our patients. I'm so excited for you to meet them. I love it. know, something like that ahead of time is disarming. It sets everything up. It shows that we have, you know, confidence in this other person who's joined our team, that it's not a second rate situation and they're being pushed to the side. I love And then, yeah. speaker-0 (26:55) Well, and something else that I want to point out is Dave, you have this all on a PowerPoint. You actually shared it with me, which I appreciate a ton. and something I love about is you've got pictures in there, you've got verbiage in there, you've got links in there and you update it, but that's a very quick, easy onboarding packet as well to give a new hygienist joining your team. It's also very quick for you to update it. And then there's no question of what is that? And so, and I also love that you guys use the route slip. I think that's a pro tip. If you guys aren't doing that open dental. This is only for our open dental offices. There might be some others, Dentrix and Eaglesoft. Sorry, Charlie, you're out. But you can actually edit your route slips and you can put these questions in there. So a lot of the things like I'm big on not depending on human memories. I think the human brain is brilliant. I also think a lot of times in practices we try to implement new behaviors, but it takes quite a while for that new behavior to actually take off. So constantly thinking of if you want this to be hygiene checklist. how could you make a quick checklist? If you can't put it on your route slip, you can create a laminated checklist that they check off for you for every patient. Some offices who work in Dentrix and Eagle Soft, they literally have their hygiene checklist printed on one piece of paper and then on the backside of it, that's where they print their route slips. So lots of ways to get creative with this. But what it sounds like you've done, Dave, is you went through the philosophies with your hygienist, you had them help co-create it, you've given them the parameters so you have a great schedule. And then we also put into play a way for them not to forget. And that's, think, a key piece to success. And then you're continually talking about this in your quarterly meeting. So I would say for offices wanting to do this one, just start, like start right down every piece, get information, learn, get your hygienist together and get it all put together. Again, Dave, I love that you put it in a PowerPoint. Two, make sure that everybody's aligned. Three, add to it, have a set cadence of when you'll do it. Are you going to do it on a quarterly calibration? Are you going to do it once a year where you review it, make sure it's up to date. But that's where oftentimes these great systems, these great protocols come into play, but fall off the bandwagon because we don't have a set cadence to do it. So Dave, I love it. I love you guys like breaking it down. And I'd say for all those offices wanting to do it, go for it. Reach out to Dr. Dave. He's awesome. start though, he gave you a really great list. Read, listen to this podcast, write it down. He gave you a lot of step-by-steps. know that's hours and hours of work that he put into this. Lots of resources, lots of time that you guys already have a jumpstart. So take what he's given you, execute on it, and have a really calibrated hygiene team. So Dave, any last thoughts? I love what you've done. Thank you for sharing. It's always fun. You have so many great ideas that you love to share. speaker-1 (29:34) I mean, I think there's a lot more that we could dive into. I think some of the other key takeaways is, I mean, working with somebody like yourself or other people, they can kind of give you some more of these ideas. Like we wouldn't have thought about kind of bundling procedures, things like that, trying to make things a little bit more clear overall. ⁓ Other key things as far as, new patient blocks, lot of these key principles, all these other things, incorporating them and making sure that everybody's on the same page. Because we started to do that, didn't really have a discussion with the hygiene team. They started just not, you know, regarding or understanding that and putting things in. Then it's a whole big to do in a sense to try and reorganize the schedule there too. So one, if you're going to continue to learn and grow and incorporate new things, one, I encourage it and you should, but you should probably talk to everybody and not forget to do that. speaker-0 (30:28) Amen, I do it all the time guilty Guilty people like care you forgot. I'm like, yeah There's like seven other people attached to this decision and I forgot to share with all of you and Dave Thank you for that agreed if we can help you guys I know Dave you reached out to us for resources. We also did virtual training with your team. We come to your practice So if there are ways this is something that you guys want help getting kicked off the ground by all means Please reach out to us. You can email us. Hello@TheDentalATeam.com this is literally what we are made to do. This is what we love to do is where we are passion lies. and just kind of being that outside, think outside the box, giving ideas to, to make your life easier and more efficient. So Dave, as always, I appreciate you. Thanks for being on our podcast today. Thanks for sharing your ideas. You're just a wealth of knowledge. So thank you. All right guys, that wraps it up. Go execute. Don't just take this knowledge. Think it's a great idea, but actually execute, stick it in your planner, in your schedule, on your calendar, wherever you need to. so you actually make it happen because you are always just one decision away from a completely different life. All right, always, thank you for listening and I'll catch you next time on the Dental A Team Podcast. That wraps it up for another episode of the Dental A Team Podcast. Thank you so much for listening and we'll talk to you next time.
You're not broken. You're not lazy. You're not behind.Your brain might just be firing in the wrong places, and no amount of hustle can fix that.That's exactly what Dr. Amy Albright helped me understand in this truly profound conversation.Dr. Amy's journey began as a neuroscience student and self-described atheist, until a profound spiritual awakening during an acupuncture session changed everything. Since then, she's spent over three decades integrating cutting-edge brain science, quantum biology, energetic healing, and intuitive wisdom to help visionaries, CEOs, and changemakers unlock their fullest potential.Together, we explore what it truly means to combine the mystical with the measurable, not in a “woo” way, but in a grounded, deeply scientific approach to human transformation. We talk about real-time brain mapping, nervous system regulation, consciousness expansion, and why most personal growth models are built on the false belief that we're broken.We also dive into how motherhood rewires the brain, why intuition is a trainable skill, and how shifting your internal state — not just your strategy — changes everything from leadership to creativity to ease in life and business.If you've been working harder but getting diminishing returns, if you feel stuck in old patterns despite knowing better, or if you're ready to stop operating from outdated software, this episode will shift something in you.What You'll Learn:Why the model of "I'm broken and need to fix myself" is outdated software that keeps you stuckThe neurological shift that happens in a mother's brain (amygdala changes) and why it can make "going all in" feel impossibleHow to stop popping your energy out of yourself and into your children, partner, or business, and why centering back into yourself makes everyone feel saferThe difference between aspirational spirituality ("bliss bunnies") and grounded transformation that creates measurable changeWhy zooming out to the meta-frame (instead of staying zoomed in on immediate problems) is a strategy, not a bypass Hosted on Acast. See acast.com/privacy for more information.
In this episode of Thrive Beyond Size, I'm talking about a moment many people experience on the intuitive eating and body trust journey, but rarely name out loud: the experience of doing all the “right” things and still finding it hard.Inspired by a recent personal experience and a reminder of how deeply diet culture still shows up around us, I explore why food struggles can resurface even when you're committed to healing, why the word stuck is often misleading, and how our nervous systems respond to both personal growth and collective stress.This episode offers reassurance, reframing, and permission to slow down, especially in a world that feels heavy, uncertain, and emotionally demanding.In this episode, we explore:Why healing isn't linear—and why effort doesn't always equal easeHow diet culture conditions us to expect constant progressThe difference between being “stuck” and being in a season of integrationHow collective stress and uncertainty affect your relationship with foodWhy control feels tempting when life feels unsafeHow intuitive eating can quietly turn into another checklistWhat actually helps when trying harder isn't workingWhy rest, support, and gentleness are not signs of failureIf this episode resonates and you're feeling unsteady or overwhelmed in your relationship with food or body, you don't have to navigate it alone.You can connect with me on social media @wayzahealth or reach out directly at michelle@wayzahealth.com.Let this be enough for today. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Should the government consider implementing a graduate tax to make the tuition repayment system fairer? What did Jim Ratcliffe get wrong about immigration in the UK? And do we need to get serious about carbon capturing? Giles Whittell is joined by The Observer's Andrew Butler, Ada Barumé and James Tapper as they battle it out to see who can pitch the story that should lead the news.Join us at the next The News Meeting Live on Thursday, the 26th of February: https://observer.co.uk/our-events/the-news-meeting-live-8 **We want to hear what you think! Email us at: newsmeeting@observer.co.uk Follow us on Social Media: @ObserverUK on X @theobserveruk on Instagram and TikTok@theobserveruk.bsky.social on bluesky Host: Giles Whittell Producer: Casey Magloire Executive Producer: Matt Russell and Jasper Corbett To find out more about The Observer:Subscribe to TheObserver+ on Apple Podcasts for early access and ad-free contentHead to our website observer.co.uk Download the Observer app – for a listening experience curated by our journalists Hosted on Acast. See acast.com/privacy for more information.
Ann talks with Bill Flores, Vice Chair of the Electric Reliability Council of Texas, and interim Chair of ERCOT. Then she visits with Doreen Ravenscroft, Founder and director of the Waco Cultural Arts Festival Learn more about your ad choices. Visit megaphone.fm/adchoices
Most people think self-discipline means doing more. Grinding harder. Pushing longer. In this solo episode of Harder Than Life, Kelly Siegel breaks down why real discipline isn't intensity—it's regulation and self-respect. Kelly shares how hustle culture confuses motion with progress, why overcommitment is fear in disguise, and how stillness is one of the most advanced discipline skills you can build. This episode explores saying no, slowing down with intention, building self-trust, and leading with presence instead of force. Key Takeaways
Most jazz pianists aren't stuck because they're lazy. They're stuck because they're working very hard on the wrong things. In this episode, I talk about why putting in more hours doesn't always lead to better results — and why that gap between effort and progress can feel absolutely crushing. I share personal experiences from my own journey (both in jazz piano and beyond) and explain what's really happening when you're practicing consistently but still feel stuck. Proficient Jazz Pianist (PJP), is the complete step-by-step system for building real jazz piano skills — comping, solo piano, and improvisation — without jumping between random lessons or getting lost in information overload. If you want a clear, structured path for what to practice and how to turn what you already know into something playable, you can learn more here: http://jazzpianoschool.com/pjp More ways to stay connected: Website: #JazzPiano #MusicPractice #FocusedPractice #CreativeGrowth #JazzPianoSchool #ProficientJazzPianist
In this conversation, Kate DeGraide reflects on faith that rearranges a life rather than decorating it. We talk about making art without losing your soul, creating music with her husband, Neil, in Dirt Poor Robbins, raising children without turning belief into performance, and what it means to live in the world without being absorbed by it. This is a conversation about beauty and art that demands something of us—about choosing a whole life over an easy one, and learning to remain human in the process. We also discuss challenges for women coming into the Orthodox Church, Covid years, Kate's worship music background, and more. Sponsor: Podsworth App: https://podsworth.com Code: BUCK50 for HALF off your first order! Clean up your recordings, sound like a pro, and support the Counterflow Podcast! Full Ad Read BEFORE processing: https://youtu.be/F4ljjtR5QfA Full Ad Read AFTER processing: https://youtu.be/J6trRTgmpwE Donate to the show here: https://www.patreon.com/counterflow Visit my website: https://www.counterflowpodcast.com Audio Production by Podsworth Media: https://www.podsworth.com Leave us a review and rating on Apple Podcasts! Thanks!
Why do some recruiters win retained work in a single meeting while others pitch for weeks and still lose to contingent competitors? My guest, James O'Brien, knows exactly why. And it has nothing to do with fee structure. James is the Managing Director and COO at i-intro. He's been in recruitment since the late 1980s and has spent the last decade helping recruitment firms move from transactional, contingent work into retained and exclusive assignments. His clients consistently outperform the market, with 96% one-year retention and 93% of placements still in role after two years. In this episode, James delivers a practical masterclass on consultative selling. He explains why most recruiters lose retained work before they even walk into the meeting, how to reframe hiring conversations around risk and retention, and what it really means to position yourself as a management consultant who specializes in talent acquisition. This conversation is for recruiters who are tired of pitching, discounting, and competing with five other agencies for the same role. You'll hear the exact questions James uses to expose hidden hiring failure, why “wow” should be the standard for every client meeting, and how preparation, not persuasion, is what wins retained work consistently. In this episode, you'll learn: Why recruitment isn't the real problem and retention is The three questions that reframe hiring failure for clients How to measure retention and use it to justify higher fees Why most recruiters lose retained work in the preparation, not the pitch How to show value instead of just describing your process What accountability really looks like beyond the placement Why retained fees feel fair when clients understand the true cost of hiring failure Episode Highlights: [03:56] Why transactional recruitment is dying [10:13] Recruitment's not the problem. Retention is [13:34] How to measure retention and monetize better outcomes [18:00] The three questions that reveal a 20–30% hiring failure rate [32:23] Why “wow” should be your minimum standard in client meetings [36:35] The preparation process that wins retained work [45:00] Why proposals still matter and when to send them [59:03] Accountability beyond the placement and why 12-month guarantees work Sponsor This episode is brought to you by Recruiterflow — an end-to-end, AI-first recruitment platform designed to help recruiters run and scale their business more effectively. Recruiterflow combines ATS, CRM, sequencing, data enrichment, marketing automation, and AI agents in one streamlined system. Many top recruiting leaders and members of our coaching community rely on Recruiterflow to stay organised, consistent, and competitive. You can learn more or request a demo at https://recruitmentcoach.com/recruiterflow. Guest Bio James O'Brien is the Managing Director and COO at i-intro. Since the late 1980s, he has worked across every part of the recruitment industry and now helps recruitment firms transition from contingent to retained and exclusive search. His work focuses on retention, accountability, and elevating recruiters from job fillers to trusted talent advisors. Connect with James: LinkedIn: James O'Brien Website: i-intro Connect with Mark Whitby Get your free 30-minute strategy session: recruitmentcoach.com/strategy-session
We explore why food feels harder than it should and show how decision fatigue, convenience, and overstimulation push us toward comfort over nourishment. We share a simple system to reduce choices, design your environment, and make healthy eating automatic without chasing perfection.• modern convenience and constant choices driving tired decisions• decision fatigue leading to comfort seeking and overeating• overstimulation making moderation feel impossible• perception that cooking is hard versus 20-minute reality• information overload causing confusion and paralysis• comparison traps and the sense of being behind• systems and routines that reduce daily food decisions• standard meals for breakfast, lunch, snacks• environment design beating discipline• meal prep as a fast path to easy wins• quick self-check to match food to feelingsMaybe you go, okay, I'm gonna make two meal prep meals this week to just to see how easy it is. Or maybe you start with one just to say, hey, I'm gonna see how easy it is to grab and go.https://aarondegler.com/
Winner of six All-Ireland titles, Laura Treacy, who has called time on her Cork career chats to OTB's Will O'Callaghan about stepping away from the game and what's next outside of #Camogie.They also preview the start of the Centra Camogie leagues, which get underway this weekend.
Hollywood is so desperate to revive the romantic comedy genre that it’s tapped Chicken Shop Date host Amelia Dimoldenberg to turn her life into fan fiction.And the man at the centre of the Beckham family drama, Marc Anthony, has finally spoken, and his short response speaks volumes. Plus, this famous family is now fighting via tattoos.And Timothée Chalamet has gone viral once again, thanks to an unconventional interview tactic where he says he works harder than anyone else. And one of our hosts is here to defend him. THE END BITS Find our new Bridgerton podcast in the Watch Party feed on Apple or Spotify. Support independent women's media Follow us on TikTok, Instagram and Facebook. And subscribe to our Youtube channel. Read all the latest entertainment news on Mamamia... here. Discover more Mamamia Podcasts here. CREDITS Hosts: Laura Brodnik and Tina Provis Executive Producer: Monisha IswaranBecome a Mamamia subscriber: https://www.mamamia.com.au/subscribeSee omnystudio.com/listener for privacy information.
Stuck in the Silence?The old maps—standard devotionals and "trying harder"—won't work here. You need new coordinates.I wrote a comprehensive guide on the metaphysics of the Dark Night and how to navigate it without losing your mind.Start Here: Read the Field Guide https://midnightcarmelite.com/darknight/We often mistake spiritual activity for spiritual progress. When the sensible consolations of prayer vanish, our natural human instinct is to "panic-buy" our way back into God's presence through more rosaries, more retreats, and more mental strain. However, this is not a lack of effort; it is a misunderstanding of the metaphysics of the Light. By virtue of your Baptism, you are already in the Light—but an "Excess of Light" can feel like total darkness. The resentment you feel toward a "broken contract" with God is the signal that you are trying to navigate a new landscape with an old, broken map.The Myth of Spiritual Volume: Why adding more vocal prayers during a period of dryness is often a defense mechanism against the actual surgery God is performing.The Metaphysics of Baptism: Understanding your permanent mark as an adopted child of God and why you cannot "fall out" of His light, even when it feels blinding or absent.Productive vs. Unproductive Mortification: How to stop "spiritual thrashing" and pivot toward disciplined detachment from specific habits (like doom-scrolling) rather than mental exhaustion in prayer.The Unique Dialogue: Why universal prescriptions often fail and the necessity of returning to the life of Christ in the Gospels as the "Final Word" of your direction.
Ann talks with Bill Flores, Vice Chair of the Electric Reliability Council of Texas, and interim Chair of ERCOT. Then she visits with Doreen Ravenscroft, Founder and Director of the Waco Cultural Arts Festival Learn more about your ad choices. Visit megaphone.fm/adchoices
So, have you hit the ads in ChatGPT yet, cause they're there. Spotify comes out of nowhere with killer good earnings. The coming tidal wave of Chinese AI launches. The coming deluge of social media trials. And does AI usage reduce the amount of work you do, or actually compound it? OpenAI begins testing ads in ChatGPT (Mashable) Spotify Shares Surge After Adding Record Number of New Users (Bloomberg) Alibaba, Tencent, and ByteDance Offer AI Red Packets to Lure Users (Bloomberg) New Mexico lawsuit accuses Meta of failing to protect children from sexual exploitation online (AP) AI Doesn't Reduce Work, It Intensifies It (HBR) Learn more about your ad choices. Visit megaphone.fm/adchoices
Bio (Clean Show Version)Dale Harder is a former NASA and Honeywell aerospace engineer with over 45 years in the UFO field and an officer of the Cleveland Ufology Project, the oldest MUFON group in the world. He identifies as a Taygetean Pleiadian starseed from the planet Erra and claims lifelong extraterrestrial contact, including communication with the Swaruu/Taygetean group.Harder has appeared on major platforms such as Coast to Coast AM, Project Camelot, and interviews with Gosia Duszak, discussing the human 5D transition, ET infiltration, EMF/5G dangers, and humanity's liberation from the Matrix. He also owns HHR Lasers and HHR Exotic Speakers.Show DescriptionIn this episode, Rob dives deep with Dale Harder into Pleiadian contact, NASA secrets, the Taygetean mission, and what's really happening behind humanity's push toward 5D. A mix of engineering knowledge, ET testimony, and metaphysical intel — raw Typical Skeptic style.Questions for Dale HarderWhen did you first realize you weren't fully “human,” and what confirmed your Taygetean identity?What was NASA hiding during your years at Lewis/Glenn Research Center?What is the biggest misconception about the Taygeteans and the Swaruu group?How does your engineering background shape your understanding of ET tech?Are we already in the early stages of the 5D transition?What do the Taygeteans say about Earth's current timeline trajectory?You've warned about EMF and 5G — what dangers are the public unaware of?Is the Matrix literal, metaphorical, or both?What's the most profound message the Taygeteans have given you?Are there factions of Pleiadians working against humanity's awakening?Typical Skeptic Podcast Links and Affiliates:Support the Mission:
Delving into the recent Up/Downs + Bitcoin Hijacked and overtaken conspiracies with @TheGuySwann here for a debunk. SPONSORS: Yokratom.com Sheath.com Subscribe for additional content at: Robbernsteincomedy.com Merch at: Robbernsteinmerch.com
If your company is objectively successful but leadership feels heavier, more personal, and more draining than you expected, you're not imagining it. For many women founders running businesses in the one to ten million dollar range, leadership strain shows up right as things start working. This week, Eleanor is joined by Lia Garvin, a workplace expert who has led and advised teams inside some of the most operationally demanding organizations in the world, including Apple and Google. Drawing from her experience and her book The Unstoppable Team, Lia breaks down what actually happens when responsibility accumulates faster than structure. Listen in to learn how unclear expectations, fuzzy accountability, and incomplete systems quietly force founders to absorb pressure that should live in the business. Together, Eleanor and Lia unpack why founders become the default escalation point, how responsiveness and availability quietly trap leaders in reactivity, and the critical difference between having people doing the work versus owning outcomes. Get full show notes and more information here: https://safimedia.co/WO87 Connect with Eleanor on LinkedIn or Instagram: https://www.linkedin.com/in/eleanorbeaton/ https://www.instagram.com/eleanorbeaton/?hl=en
You don't need another strategy — you need to learn how to receive. In this episode, Elyse breaks down the real reason so many high-performing entrepreneurs, leaders, and sales professionals feel capped, exhausted, or stuck at the same income level year after year. This isn't a mindset issue.It's a receiving issue.You'll learn:What feminine wealth actually is (and what it's not)Why overworking, grinding, and proving your worth blocks abundanceHow nervous system safety determines how much money you can holdWhy ease doesn't make you lazy — it makes you powerfulPractical ways to practice receiving money, support, and success daily
Delving into the recent Up/Downs + Bitcoin Hijacked and overtaken conspiracies with @TheGuySwann here for a debunk. SPONSORS:Yokratom.comSheath.comSubscribe for additional content at: Robbernsteincomedy.comMerch at: Robbernsteinmerch.com
Is this you... You're fit. You train consistently. You eat "healthy." You're disciplined and driven. So why does your body feel stuck? In this deep-dive rabbit hole episode, Coach Debbie Potts unpacks the missing pieces high performers overlook when results stall in midlife—despite doing all the "right" things. If pushing harder, training more, or cleaning up your diet isn't working anymore, this episode will explain why. You'll learn why: • You can poop every day and still be constipated • Detox often backfires in driven bodies • The nervous system—not willpower—is the master regulator • Mitochondrial energy determines whether you adapt or resist • Aggressive protocols fail when FLOW isn't restored first Debbie shares what she's learning from trusted mentors, cutting-edge research, and real-world pattern recognition to explain why sequence matters more than effort in midlife health and performance. This episode introduces the FLOW Foundation Blueprint™ and the core reframe high performers need to hear: You don't need more discipline. You don't need to try harder. You need safety before stress, structure before clearance, and energy before effort. If you're tired of guessing, stuck in trial-and-error cycles, or frustrated that your body no longer responds the way it used to—this episode is for you.
Ann sits with Van Davis and Buddy Edwards to talk about the upcoming Valentine's Dance and Kerri Reyes from Advent Health stops by to talk patient care. Learn more about your ad choices. Visit megaphone.fm/adchoices
‣ Apply to Join Dieting From The Inside Out Here: https://inquire.hamiltontrained.com‣ Grab the Food Noise Solution Guide Here: https://inquire.hamiltontrained.com/food-noise
Ken and Anthony talk about the value Jim Schwartz brought to the Browns and whether or not they think any DC can step into his place and take over from where he left off.
The Modern Therapist's Survival Guide with Curt Widhalm and Katie Vernoy
Why the Math Doesn't Work: How Student Loan Debt Hits Therapists Harder Than Other Professions – An Interview with Mick MacLaverty Student loan debt affects nearly every corner of the mental health field, but for therapists, the numbers often don't add up. In this episode, Curt Widhalm and Katie Vernoy talk with student loan expert Mick MacLaverty about why therapists carry disproportionately high debt, how inconsistent income makes repayment especially difficult, and the structural factors in higher education and healthcare that created this imbalance. Mick explains how federal student loan policies have evolved, why forgiveness programs have become politically volatile, and what therapists need to understand about repayment options, refinancing, and employer-based student loan benefits. This conversation offers clarity on an issue that directly impacts career sustainability, burnout, and long-term financial health. About the guest:Mick MacLaverty is the CEO and co-founder of Highway Benefits, a company that helps employers offer student loan repayment as a benefit. He has spent thousands of hours researching the student debt crisis and works closely with healthcare and therapy-adjacent organizations to help employees reduce long-term loan burden. Key takeaways for therapists: Therapists often graduate with significantly more student loan debt than the average worker. Income instability makes consistent monthly repayment especially challenging. Student loan debt is driven by structural issues in education and healthcare, not individual failure. Federal loan policies and forgiveness programs can be confusing and politically driven. Employer-based student loan repayment benefits can meaningfully reduce debt and interest over time. Full show notes and transcript:https://mtsgpodcast.com Join the community: Patreon: https://www.patreon.com/c/mtsgpodcast Facebook group: https://www.facebook.com/groups/therapyreimagined Credits: Voice Over by DW McCann Music by Crystal Grooms Mangano
Why Trying Harder Is Making You Fail at Discipline | The Black Coffee Club ☕️If you've been pushing harder…trying more…adding rules…stacking goals…and still burning out…This episode is for you.In this powerful conversation, JuniorTheTruth™ breaks down why willpower keeps failing, how decision fatigue drains consistency, and why discipline only works when it's built on systems—not stress.This is not about doing more.It's about doing better.Inside this episode, we cover:• why willpower gets exhausted• how chronic stress kills consistency• what decision fatigue really is• why motivation can't carry you• how structure protects discipline• how to design habits that survive bad days• why systems build self-trust• how to stop the start–stop cycleYou're not weak.You're overloaded.And once you build the right systems, discipline becomes natural.☕️ Pull up. Reset. Rebuild.
The 1% in Recovery Successful Gamblers & Alcoholics Stopping Addiction
Text and Be HeardThe party isn't just wings and commercials anymore; it's a precision engine that turns fandom into wagers and attention into revenue. We're joined by James, a former industry insider turned prevention advocate, to unpack how Super Bowl prop bets, nonstop live wagering, and wall-to-wall ads create an environment where “harmless fun” morphs into compulsion. From coin flips and Gatorade colors to VIP perks and algorithmic nudges, we trace the incentives that keep you tapping the app and chasing the next bet.We dig into the NCAA's uneasy dance with gambling: leadership touting partnerships after high-profile integrity scares, escalating harassment of athletes after buzzer-beaters swing lines, and the uneven landscape of NIL money that leaves many players exposed. James lays out why campus proximity marketing, weak PSAs, and nostalgic branding aimed at younger audiences are a combustible mix. The heart of the concern is player safety and the social fallout: when props multiply, so do threats, rumors, and pressure to bend the game.Under the hood, leagues own the data exhaust of every play—and they sell it. That data sharpens lines, powers micro-props, and makes winning consistently harder for the average bettor. The house uses your history, your patterns, and your bankroll to personalize offers and nudge bigger stakes. We break down the psychology that seals the loop: near misses, variable rewards, and the gambler's “redemption” myth that one more bet can erase a loss. Recovery means healing the brain and rebuilding habits that generate natural dopamine—structure, movement, connection, purpose—while taking practical steps like deposit delays, notification control, and strict time budgets.If you care about the game, your wallet, or your mental health, this conversation gives you a clear map of the system and the tools to push back. Subscribe, share with a friend who bets on Sundays, and leave a review to help more listeners find a smarter way through the hype.Support the showRecovery is Beautiful. Go Live Your Best Life!!Facebook Group - Recovery Freedom Circle | FacebookYour EQ is Your IQYouTube - Life Is Wonderful Hugo VRecovery Freedom CircleThe System That Understands Recovery, Builds Character and Helps People Have Better Relationships.A Life Changing Solution, Saves You Time, 18 weekswww.lifeiswonderful.love Instagram - Lifeiswonderful.LoveTikTok - Lifeiswonderful.LovePinterest - Lifeiswonderful.LoveX - LifeWonderLoveLinkedIn - Hugo Vrsalovic LinkedIn - The 1% in Recovery
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