AlphaTalk

Join us for a brand-new segment of AlphaTalk called Supercharged—a series where host and Executive VP of Strategic Partnerships, Bryan Haakenson, showcases the amazing people and technology that power our business here at Alpha Warranty Services.In this episode, Bethany Bovey (Program Manager) and Kiana Barrow (Sales Support Manager) discuss the newly launched Open Country RV products. Tune in to hear how feedback played a major role in Open Country RV's development and the resulting benefits these products now offer.

Bryan sits down with Alpha Warranty Services' President, Jeremy Lindsey, to explore the industry's current landscape. They discuss Alpha Warranty's remarkable growth in 2024, the impact of new economic trade policies on the auto sector, and strategies for navigating future market challenges. This biannual segment offers insights into the latest industry developments while providing a glimpse into Jeremy's leadership approach.

Total Care Auto President Kimberlee Reese rejoins the show and discusses her path to the auto industry, the importance of voices with different opinions and backgrounds, and staying involved as a company president. Her and Bryan also talk about the growing amount of jobs filled by women in the auto space and the importance of leaders continuing to know what their customers want.

In this episode, Bryan welcomes back Susan Hobbs, F&I Operations Director at Keating Auto Group. Here, Susan shares her experience as a woman in a traditionally male-dominated industry. She also discusses important mentors and how there's never been a better time to join the industry due to limitless growth opportunities. These opportunities are found a variety of roles, many of which are newly-created. Listen now to find out more!

Total Care Auto President Kimberlee Reese joins the podcast to discuss the company's transition from a Larry H. Miller Group company to being under the Asbury Automotive Group umbrella after its December 2021 acquisition. She shares the importance of recognizing change as a season of opportunity and provides specific advice on how to navigate acquisitions as an existing employee. She and Bryan also talk about the importance of maintaining a collaborative environment, seeking to be supportive, and validating opinions throughout organizations.

In this episode of AlphaTalk, Bryan sits down with Susan Hobbs, F&I Operations Director at Keating Auto Group. With 17 years of experience in the auto industry and an eight-year hiatus as a law enforcement special detective, Susan discusses the importance of helping people develop across the industry. This includes being accessible for any help needed, listening, and utilizing changing technology. Listen now to find out more!

Join host Bryan Haakenson as he welcomes Hall of Fame Coach Jackie Sherrill. They talk about success on and off the football field, how to develop top-performing players and employees, and a wealth of wisdom from one of college football's greatest coaches. From Coach Sherrill's 4-P's of success to the future of college football, this episode is one you don't want to miss!

 In this special episode, we flip the script and interview Jenna Henry, our AlphaTalk editor and producer. As the Marketing Coordinator for Cadence Innovations Group, Jenna excels in managing our social media and podcast initiatives. Today, we put Jenna in the spotlight to explore the critical role of branding through social media and discuss why maintaining a strong online presence is essential for companies. Join us for an insightful conversation on leveraging social media for business success. 

Join host Bryan in this episode of Alpha Warranty Services' podcast, where he sits down with Darin Ramos, the Chief Sales Officer of Alpha Warranty Services. He shares his journey from joining the company in 2010 to becoming a pivotal sales leader in the industry. Darin offers valuable insights into his career progression and leadership strategies. Listen in as Bryan and Darin discuss the challenges and triumphs of leading a sales team through both good and tough times.

Kathleen Long is the Chief Revenue Officer at RepairPal and sits down with Bryan this episode to give us some valuable insights from her unique and experienced perspective.

In this episode, Bryan sits down with Jeremy Lindsey, the President of Alpha Warranty, to delve into the current state of the industry. This segment is a regular feature aimed at keeping our listeners informed about the latest developments in the auto industry, a practice we try to uphold twice a year. Furthermore, listeners will have the opportunity to gain deeper insights into Jeremy's leadership style and what sets him apart as an exceptional leader.

In this month episode of AlphaTalk Bryan sits down with Briana Drugg, the Vice President of Sales & Partner Operations at Polly Insurance, formerly known as DealerPolicy.  She has been leading the sales and partner operations teams for over two years, delivering innovative and customer-centric finance and insurance solutions to the automotive industry. Listen now to find out more!

We are kicking off the year 2024 strong, featuring a compelling Women in Business episode. In this conversation, Bryan engages with Kathleen Long, the Chief Revenue Officer at RepairPal. Kathleen shares valuable insights into her professional journey, discusses the influential figures who have inspired her, and imparts valuable advice for individuals venturing into the dynamic auto industry today.

Bryan had the chance to sit down with one of our contract holders, Royce, and listen to his experience of working with Alpha Warranty Services. Royce grew up with the mentality that you shouldn't buy something if you cannot fix it. However, when it came to his truck, he realized that wasn't always the case, and sometimes you need help. That is where Alpha Warranty jumped in.

Bryan checks in with Alpha Warranty's President, Jeremy Lindsey to get his perspectives on the state of the industry and what may be around the 2024 corner for the automotive industry in the United States.

On todays episode, Bryan talks to Michael Aufmuth, one of the co-founders of Elite FI, an industry partner of Alpha Warranty Services.  Starting his auto industry career at only 13 years old, Michael now provides industry-leading products, trainings and support for dealerships across the country. Tune in to find out more about his story.

In todays episode Bryan talks with Tom Yates, who is Sr. Vice President of Revenue for Deseret Digital Media.  He joined DDM in 2014 to lead the sales efforts for KSL Cars. Tom has 20+ years of experience in the auto industry and gives us some insight on where he thinks the directions of auto sales is heading.

Bryan sits down with Candice Moore, Director of Operations at DealFi and gives us a quick look at what the company does. Candice shares with us her background in the industry and  gives updates on virtual F&I and explains why 89% of car buyers prefer the virtual experience.

Bryan  sits down with DealFi's Director of Operations, Candice Moore to talk about women in the industry and breaking the glass ceiling. She gives us a look into her past experiences and how we can improve for the future. Women in the industry will be a reoccurring theme this year on AlphaTalk so be on the lookout for more episodes like this.

Bryan chats with Alpha Warranty's president, Jeremy Lindsey about his perspectives on the state of the economy, inflation, supply chain pressures, and what may be around the next bend for the automotive industry in the United States.

No one likes to have to deal with car trouble, but when it inevitably occurs, Alpha Warranty's Claims team is second to none. After a customer's vehicle is at the repair facility, the Claims team works directly with shop mechanics to understand the diagnosed problem and provide the necessary guidance and approval to handle the claim fast. In this episode, Bryan Haakenson welcomes two of Alpha Warranty's expert claims adjusters to talk about how their team takes care of each customer's issues in the quickest and most attentive way possible. Each claims adjuster's goal is to support the vehicle repair process and make it as short as possible. Check out this informative episode!

Spend a few minutes with industry insider and automotive finance professional, Danny Cox from The Auto Consultants as he breaks down the fundamentals of how to attract, recruit, train, and retain employees in today's difficult job market. You'll also hear how to grow your dealership by attracting customers in the midst of rising inflation and shrinking inventories. Join your host, Bryan Haakenson as he interviews Danny and draws out the information you need to hear.

Spend a few minutes with Bryan Haakenson as he talks with Bethany Bovey and Christine Holm, Alpha Warranty's customer service leaders, about how they provide the company's award-winning, supercharged service. 

With 2022 upon us and the effects of the lingering pandemic and other sales challenges persisting in the market, you're invited to join Darin Ramos, Vice President of Sales at Alpha Warranty, and Brett Beer, Regional Sales Manager for Alpha's West Coast Region as they provide expert insights and ways to supercharge your sales and combat these obstacles. Bryan Haakenson is now the sole host for Season 2 of the AlphaTalk podcast since Jessica Bastean moved on to a new career opportunity at the end of 2021. 

Join hosts Bryan and Jessica as they welcome Alpha Warranty's president, Jeremy Lindsey to talk about his insights into the latest automotive industry hot topics. Jeremy is a veteran of the automotive and F&I industries. In this episode, he takes listeners through a range of topics from the latest information on the automotive chip shortage and what it means for dealers and consumers to the emerging EV craze.

On a very special episode of AlphaTalk, Bryan and Jess interview Eliana Campos-Dominguez, the Rewards & Digital Marketing Manager for Hyundai Motor America, about her involvement in the growing community of women in the auto industry. Eliana share her experiences and gives advice to both men and women for how they can help support the growth of women in auto. Eliana Campos-Dominguez recently served a two-year term as the Vice Chair of Communications for the Women@Hyundai Employee Resource Group (ERG). She started her career in the automotive industry at eighteen years old and created the first digital marketing department at her automotive dealership group, while attending school full time. Upon receiving a bachelor's in business, she was offered a position at an automotive agency to lead the execution of two national digital marketing programs for Toyota and Lexus. In her spare time, she enjoys consulting recent graduates and young professionals on their professional development and networking strategies.Make sure to follow AlphaTalk on Instagram, Facebook, & LinkedIn! Leave a review if you're enjoying the show or if there's any topics you'd like us to cover!

On her first solo interview, Jess discusses the importance of brand and branding in dealerships/agencies with Alpha industry insider, Julie Lafferre and Mark Tenney.  Learn why it's important for you to know the who, what, & why of your business and what you can do right now to start. Julie Lafferre is Alpha Warranty Service's Brand Specialist. She has a background in graphic design, photography, advertising, and, of course, branding. Mark Tenney is the VP of Marketing at Alpha Warranty Services. He has years of experience in marketing with an emphasis in leadership, graphic design, branding, and strategy. Make sure to follow AlphaTalk on Instagram, Facebook, & LinkedIn! Leave a review if you're enjoying the show or if there's any topics you'd like us to cover!

Glenn Lundy sits down with Bryan and Jess to discuss his 20 years of history in the auto industry. Glenn experienced the highest of highs in auto sales and then the lowest of lows. After taking some time away from auto, he later returned with a goal to change the industry and its culture for the better. Glenn Lundy is the host of the Facebook Live show #RiseAndGrind and creator of Breakfast with Champions Club on Clubhouse. He's been seen at places like Hustle and Grind Con, Grow Your Business For God's Sake! and many more stages across the country. Glenn has been spotlighted on ABC, NBC, and CBS, and is an expert in dealership culture development, and leadership training. With 20 years experience in the automotive industry, Glenn lead a dealership from 120 cars a month to an 800% increase in sales in five years, becoming the 2nd largest used car franchise in the country. Get the FREE Morning 5 by Glenn Lundy Ebook HereCheck out Glenn's Podcast #RiseandGrind Here

AlphaTalk is collaborating with another auto industry podcast on this episode with Dealer Process Secrets! Bryan and Jessica sit down with Philip Cheatham and returning AlphaTalk guest, Brian Steele, to discuss Philip's book and how dealership's can optimize their internal processes. Learn about improving your customer's experience through maintaining a happy sales team and so much more on this special edition of AlphaTalk.Be sure to check out Bryan and Jessica on the Dealer Process Secrets podcast here: Website  // Apple Podcasts // Spotify // Google Podcasts Link to Dealer Process Secrets, written by Philip Cheatham -> Click here Make sure to follow AlphaTalk on Instagram, Facebook, LinkedIn, and Tiktok! Leave a review if you're enjoying the show or if there's any topics you'd like us to cover!

AlphaTalk welcomes back Brian Steele to discuss the auto industry inventory struggle. Brian Steele has served as President, COO, GM in the auto industry.  He has 22 years of being passionate and involved in the automotive industry.  Additionally he is former President of a $70 Million  independent auto dealer group.Go check him out as the co-host of Dealer Process Secrets podcast.Make sure to follow AlphaTalk on Instagram, Facebook, and Tiktok! Leave a review if you're enjoying the show or if there's any topics you'd like us to cover!

All the way from Oklahoma, auto industry expert, Yancy Spivey, has come to the AlphaTalk studio to discuss what dealers should know about reinsurance.Yancy Spivey has 30 years in the auto industry, from owning a franchise dealership to reinsurance investments. Yancy has been in the reinsurance space for over 20 years.   Make sure to follow AlphaTalk on Instagram, Facebook, and Tiktok! Leave a review if you're enjoying the show or if there's any topics you'd like us to cover!

In Episode 3 of AlphaTalk, Bryan and Jessica sit down with Alpha Warranty Services owner and CEO, Steve Rosenvall.  While on tour in Afghanistan as a member of the U.S. Army's Special Forces Green Berets, Steve was faced with a situation back home where he and his father had to step up and help auto service contract holders who had been scammed by their contract provider. Upon returning home, Steve began Alpha Warranty Services to provide customers a vehicle protection plan backed by honesty and integrity. Listen to the full episode to hear Steve's whole story. Make sure to follow AlphaTalk on Instagram, Facebook, and Tiktok! Leave a review if you're enjoying the show or if there's any topics you'd like us to cover!

AlphaTalk is welcoming auto industry expert, Brian Steele, to the show to discuss how auto salesmen can maximize and improve their interview process with potential buyers. Brian Steele has served as President, COO, GM in the auto industry.  He has 22 years of being passionate and involved in the automotive industry.  Additionally he is former President of a $70 Million  independent auto dealer group.Go check him out as the co-host of Dealer Process Secrets podcast.Make sure to follow AlphaTalk on Instagram, Facebook, and Tiktok! Leave a review if you're enjoying the show or if there's any topics you'd like us to cover!

In the inaugural episode of AlphaTalk, Bryan and Jessica sit down with Alpha Warranty Services President, Jeremy Lindsey, to discuss the current state of the auto industry and review the changes brought by COVID-19. Jeremy is president of Alpha Warranty Services and has been with the company since 2007--joining as employee #3. He is the previous owner of a Salt Lake City based car dealership and a winner of the Utah Business Magazine CXO of the Year award.Be sure to follow us on Instagram and TikTok. AlphaTalk is a production of Alpha Warranty Service, Copyright 2021. 

Introducing AlphaTalk - hosted by Bryan Haakenson & Jessica Bastean. AlphaTalk discusses all things auto from industry news and updates to F&I thought leadership for your agency or dealership. Stay tuned for future guest interviews and episodes! AlphaTalk is an Alpha Warranty Services production.