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Beware OR embrace the Ides of March! Dealers choice. On today's episode, host Bianca Martin, executive producer Hayley Sperling, and newsletter editor Rob Thomas give their top recommendations for ways to live your best life in Madison this March. From going to the next I'mProv, You're Prov comedy show and Wisconsin Film Fest previews to Femmestival 2026 and more, there's plenty to be excited about this month.
Today I'm joined by Michael Maroone, Chairman and CEO of Maroone USA. Michael breaks down why new cars are becoming commodities, where profit has actually migrated, and why culture, curiosity, and operational freedom matter more than pay plans. This episode is brought to you by: 1. Podium - 78% of customers buy from the first business that responds, yet most businesses reply an hour or more late. Jerry 2.0 is the only fully customizable AI Employee. Jerry learns your playbooks, understands your inventory, schedules appointments, books test drives, handles trade-ins, books consultations, sends promotions, requests reviews, and learns from your feedback—within minutes, day or night. Businesses now let Podium's AI Employees handle 40% of their inbound leads, giving teams more time for their customers—and more time home for dinner. Learn what Jerry can do for you @ here! 2. Carfax - Drive long-term customer loyalty with CARFAX. Visit @ https://www.carfax.com/ to learn more. 3. Nomad Content Studio - Most dealers still fumble social—posting dry inventory pics or handing it off without a plan. Meanwhile, the store down the street is racking up millions of views and selling / buying cars using video. That's where Nomad Content Studio comes in. We train your own videographer, direct what to shoot, and handle strategy, to posting, to feedback. Want in with the team behind George Saliba, EV Auto, and top auto groups? Book a call @ http://www.trynomad.co Check out Car Dealership Guy's stuff: For dealers: CDG Circles ➤ https://cdgcircles.com/ Industry job board ➤ http://jobs.dealershipguy.com Dealership recruiting ➤ http://www.cdgrecruiting.com Fix your dealership's social media ➤ http://www.trynomad.co Request to be a podcast guest ➤ http://www.cdgguest.com For industry vendors: Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com Industry job board ➤ http://jobs.dealershipguy.com Request to be a podcast guest ➤ http://www.cdgguest.com Topics: 06:10 Instead of GMs, use equity-owning "President Partners." 06:45 Use a "Freedom Frame" for flexible governance. 08:00 High goodwill stores make partner buy-ins impossible. 19:55 Never use compensation to run your business. 21:10 Ask 20 questions in every elevator ride. 24:15 New car product has been totally commoditized. 26:15 We are facing a lost generation of CapEx. 32:15 Measure "Super PVR" to see total deal economics. 39:45 Reject framework agreements; they only hinder growth. Car Dealership Guy Socials: X ➤ x.com/GuyDealership Instagram ➤ instagram.com/cardealershipguy/ TikTok ➤ tiktok.com/@guydealership LinkedIn ➤ linkedin.com/company/cardealershipguy Threads ➤ threads.net/@cardealershipguy Facebook ➤ facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com
In this episode of the Independent Dealer Podcast, hosts Jeff Watson and Luke Godwin dive into how AI is changing the way independent dealers run their day-to-day operations—from automating social media posts to handling leads without lifting a finger. They also get into the latest government pressure on the BHPH industry, what Elizabeth Warren's data request to NIADA actually means for dealers, and why market forces—not regulators—should be setting interest rates.What You'll Learn:- How Jeff automated his Google review responses and Facebook content using AI and Zapier- Why AI-powered lead conversations are setting appointments without customers ever knowing they're not talking to a human- The real limitations of AI bots—and what makes them frustrating vs. useful- What Elizabeth Warren's request to NIADA means (and why you probably don't need to panic)- Why capping auto loan interest rates would hurt the very customers regulators claim to protect- How market competition already regulates BHPH rates better than any government can- Why dealer conventions and industry education are your best protection against regulatory riskKey Takeaways:- Automate your review responses and social media posts with Zapier + ChatGPT—it's easier than you think- AI can handle inbound leads and set appointments, but only if it's built right- Good AI gets out of the way; bad AI runs customers in circles- If you're borrowing private capital, the government has no business telling you what to charge- Ignorance is not a defense—get educated at dealer conventions before regulators come knocking- Do it the right way and you have nothing to worry aboutThis episode is a must-listen for any independent or BHPH dealer curious about using AI tools to save time, cut costs, and stay ahead—plus straight talk on the regulatory noise that keeps coming for our industry.Support the businesses that support the podcast:Buckeye Risk Services - Reinsurance, tax planning, and long-term wealth strategies built specifically for independent dealers.https://theindependentdealer.com/buckeyeBlytzPay - Buy Here Pay Here payment processing with fast funding, text-to-pay, and real dealer-focused support.https://theindependentdealer.com/blytzpayIturan GPS - GPS and payment technology for BHPH and retail dealerships focused on asset protection, recovery tools, and customer management.https://theindependentdealer.com/ituranFollow & Connect: Website: www.theindependentdealer.comEmail: info@independentdealer.comFacebook Group: @independentautogroupLuke Godwin: @lukegodwinJeff Watson: /sendtojeffwLike, subscribe, and share this episode with another dealer who's ready to put AI to work on their lot.
The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier
Shoot us a Text.Episode #1279: Today we break down CarEdge's new Dealer Transparency Index shaking up pricing accountability, GM's MobileService+ reboot with lower-cost gas crossovers, and a fresh bump in consumer confidence that could signal steadier showroom traffic ahead.CarEdge just launched a new public report card for dealers—and it's aiming straight at pricing transparency. The AI-powered platform unveiled its Dealer Transparency Index, grading over 4,600 U.S. dealerships on how “real and honest” their pricing practices actually are.The Dealer Transparency Index (DTI) scores dealers on a 100-point scale, translating into A–F grades based on real out-the-door quotes.Scores are built from 40,000+ verified OTD quotes using CarEdge's AI negotiation platform. Dealers can't pay to improve their grade.The formula weighs doc fees (30%), add-ons (30%), dealer markups (30%), and quote data quality (10%).CarEdge lists 4,957 dealers in their search. 2,403 are graded A, 306 are graded F.CEO Zach Shefska clarified the mission: “We're not anti-dealer. We're anti-deception…"GM is retooling its MobileService+ strategy after dealers pushed back on the original $150,000 BrightDrop EV vans. Now, gas-powered crossovers are stepping in to power the next phase of at-home service—and dealers say this version actually pencils.Starting Q2, GM will offer upfitted 2026 Chevy Equinox, GMC Terrain and Cadillac XT5 models for mobile service.The move follows the cancellation of BrightDrop 600 production and dealer concerns over cost, size and battery range.Upfront costs are expected to be cut by at least half compared to the $150,000 EV van. Dealers can even self-install the service kit in 6–8 hours.The setup allows stores to remove the equipment and resell the vehicle later—far more flexible than the “one-and-done” BrightDrop approach.MobileService+ Director Chris Hornberger said the new models hit the mark: “This, we feel, is the sweet spot, exactly what the dealers are looking for.”Consumer confidence edged higher in February, snapping a January slide as Americans felt slightly better about jobs and the labor market. While optimism is still well below last year's peak, expectations for the months ahead are starting to firm up.The Conference Board's Consumer Confidence Index rose 2.2 points to 91.2, beating economist expectations of 87.The labor market differential improved, with more consumers saying jobs are “plentiful” versus “hard to get.”Today's show is brought to you by ESi-Q. ESi-Q measures employee satisfaction and provides actionable insight Join Paul J Daly and Kyle Mountsier every morning for the Automotive State of the Union podcast as they connect the dots across car dealerships, retail trends, emerging tech like AI, and cultural shifts—bringing clarity, speed, and people-first insight to automotive leaders navigating a rapidly changing industry.Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/
Dealers must create content that consumers TRUST. I had the opportunity to catch up with Art Pier at C-4 Analytics NADA 2026 booth for an incredibly insightful interview on dealership marketing. We discuss the marketing strategies that dealerships need to take action on in 2026. #nada2026 #automotive #dealership #nada #dealershipmarketing Digital Dealership Solutions: ddsolutions.ca Strategy With Jason: strategywithjason.com Bell2Bell: bell2bell.ca Listen To The Strategy With Jason Podcast: Apple Podcast: https://apple.co/3IwlT3v Spotify: https://spoti.fi/3fT8V3H Soundcloud: https://bit.ly/347rnDb
The Canadian Bitcoiners Podcast - Bitcoin News With a Canadian Spin
Today Sam D'Arc is joined by Zach Billings, Co-Founder of Wikimotive. We break down why AI search is an evolution of SEO—not a replacement—and why consumer behavior is changing far slower than the hype suggests. Zach explains where GEO actually matters today, why reputation and human content outperform technical gimmicks, and why most dealers should still double down on traditional search. The big takeaway: AI is loud, but the real lead opportunity hasn't moved yet. This episode is brought to you by: 1. Openlane - The world's best online dealer marketplace for used cars, bringing you exclusive inventory, simple transactions, and better outcomes. If you've never used OPENLANE before, or it's been a while since you have, you're eligible to earn up to $2,500 in buy or sale fee credits. Learn more @ openlane.com/cdg 2. Siro - Siro's AI gives dealerships full visibility into every conversation. It records, transcribes, and analyzes in-person conversations. Proactively flagging compliance issues, missed revenue opportunities, and training gaps. Go to @ https://www.siro.ai/cdg to learn more 3. Wikimotive - Wikimotive delivers organic and paid search solutions to hundreds of dealerships from rural rooftops to multiple top-5 national dealers. Their focus is simple: get your store in front of people already searching for a car or service, and measure success by the leads and appointments that follow — not vanity metrics. Visit @ https://wikimotive.com/CDG/ to learn more. Check out Car Dealership Guy's stuff: For dealers: CDG Circles ➤ https://cdgcircles.com/ Industry job board ➤ http://jobs.dealershipguy.com Dealership recruiting ➤ http://www.cdgrecruiting.com Fix your dealership's social media ➤ http://www.trynomad.co Request to be a podcast guest ➤ http://www.cdgguest.com For industry vendors: Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com Industry job board ➤ http://jobs.dealershipguy.com Request to be a podcast guest ➤ http://www.cdgguest.com Topics: 02:00 Consumer habits haven't shifted to AI search yet. 05:45 Google (with Gemini) will win the AI war. 06:25 The tech isn't ready for inventory searches. 08:05 AI search is just 0.5% of opportunity. 09:45 Reputation (consensus) is the #1 factor. 10:52 Traditional SEO is the #2 lever. 11:52 Structure content with clear subsections and FAQs. 15:30 Perfect schema markup is overhyped busy work. 29:58 Winning requires a 12-month SEO horizon. 41:50 Google now devalues AI-generated content. Car Dealership Guy Socials: X ➤ x.com/GuyDealership Instagram ➤ instagram.com/cardealershipguy/ TikTok ➤ tiktok.com/@guydealership LinkedIn ➤ linkedin.com/company/cardealershipguy Threads ➤ threads.net/@cardealershipguy Facebook ➤ facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com
In Part 2, Mark Sheffield takes on the biggest challenges in the powersports industry—dealer/manufacturer tension, volume bonuses, co-op pressure, and the race to the bottom hurting profitability.He shares why open dialogue matters, how his perspective shifted with BRP, and why digital lead follow-up may be the industry's most overlooked opportunity.Candid, bold, and focused on helping dealers win.
In this powerful episode of the Millionaire Car Salesman Podcast, Sean V. Bradley sits down with former UFC Heavyweight Champion Tim Sylvia and Jake Rask, VP of Oval Business Solutions, for a conversation that connects championship-level discipline with dealership-level profitability! What does elite combat sports training have to do with running a successful car dealership? More than you think. "Training, role play, practice, drill, rehearse… the quick you get it done, the quicker you figure that out, the better off you're going to be." - Tim Sylvia This episode explores how the mindset, preparation, and strategic execution required to win at the highest levels of professional sports translate directly into leadership, performance, and financial optimization inside the automotive industry. The discussion moves beyond motivation and into real-world business impact… especially when it comes to identifying hidden financial leaks that most dealerships overlook. "The food tastes different if you sit at a table with winners." - Jake Rask Sean, Tim, and Jake dive into operational blind spots, financial awareness, and why dealerships must take a closer look at the systems quietly affecting their bottom line. It's not just about selling more cars, it's about protecting the profit you're already earning. "We truly want to build legacies. We are not in this just to make a quick buck." - Tim Sylvia If you're a dealer principal, general manager, sales manager, or automotive entrepreneur looking to tighten operations and strengthen profitability in 2026 and beyond, this episode delivers a perspective you won't hear anywhere else. Because sometimes the biggest wins don't happen on the showroom floor… they happen behind the scenes! Key Takeaways: ✅ Training and Discipline: Tim Sylvia emphasizes that success in both professional sports and business relies heavily on consistent training, discipline, and dedication. ✅ Operational Cost Savings: Oval Business Solutions offers car dealerships the opportunity to significantly reduce credit card processing fees, often saving tens of thousands annually. ✅ Strategic Partnerships: By leveraging a legacy contract, Oval Business Solutions provides unmatched rates in the market, helped by the strong partnerships and experience Jake Rask brings to the table. ✅ Personalized Services: The guests highlight their family-owned business approach, which guarantees personalized and reliable customer service, setting them apart from larger, impersonal corporations. ✅ Community Engagement: Tim Sylvia offers to visit client dealerships for promotional events, reflecting a commitment to building strong community and customer relationships. About Tim Sylvia Tim Sylvia is a former UFC Heavyweight Champion widely respected in the mixed martial arts (MMA) community for his impressive record and dedication to the sport. Over his career, he achieved notable victories and was known for his commitment to training and peak physical performance. Recently, Tim has embarked on a new journey in the automotive industry, bringing his champion mindset to Oval Business Solutions, where he is involved in strategic partnerships and development. About Jake Rask Jake Rask is the Vice President of Oval Business Solutions, a leading company with over 30 years of experience in credit card processing. With a background as a dealership principal and prior connections to major business figures, he offers expert insights into the complexities of credit card fee management, aiming to save dealerships substantial operational costs. Saving Dealers Big Bucks: Credit Card Fee Solutions Unveiled Key Takeaways Unseen savings opportunities exist within automotive dealership processes, particularly in credit card processing fees. These fees, if unchecked, can heavily impact profit margins. In both sports and business, honesty and dedication can separate the champions from the amateurs. This principle is echoed by former UFC Champion Tim Sylvia, who emphasizes hard work and honesty in whatever venture you undertake. Partnerships with seasoned professionals from diverse backgrounds, like those in the UFC, offer unique insights and solutions that can shift a dealership's financial trajectory. Leveraging Unseen Opportunities in Credit Card Processing In the competitive world of automotive sales, finding untapped resources for savings can be revolutionary. Sean V. Bradley and his guest, former UFC heavyweight champion Tim Sylvia, discuss a topic that often goes unnoticed—credit card processing fees. Sylvia, now an advocate for greater transparency in credit card processing through his partnership with Oval Business Solutions, highlights the significant impact these fees can have on a dealership's bottom line. "Just to pay for their stupid credit card fee," Sylvia points out, "they have to sell six cars." A startling realization when considering the average dealership's sales metrics, it illustrates how these hidden costs may significantly hinder financial growth. Instead of falling prey to these fees, dealers have the opportunity to reduce them by partnering with experts who understand the intricacies of the industry. By transitioning to strategies that prioritize transparency and efficiency, dealers could potentially recover thousands of dollars otherwise lost to excessive processing charges. This newfound capital can be reinvested into operations that drive advancement and success. The Importance of Training: Lessons from the Octagon Sylvia draws parallels between the dedication needed for professional sports and business success. His transition from a UFC champion to a formidable figure in the automotive credit card processing sphere underscores the significance of relentless training and discipline. "The quicker you get it done, the quicker you figure that out, the better off you're gonna be," Sylvia advises, a testament to how champions hone their skills—a process applicable beyond the ring. Dealers, much like athletes, must train continuously, embracing cutting-edge strategies and technologies to stay ahead. Dealers who invest in extensive training enjoy a tangible edge over competitors who rely on outdated practices. As highlighted further during the podcast, training should not end with just mastering sales tactics. It encompasses knowing every facet of the business, from customer interaction to financial strategies—ensuring every tax dollar saved and every sale made contribute significantly to the dealership's profitability. Collaboration Equals Innovation: Bridging Sports and Sales Bradley's podcast shines a light on innovative solutions born from unique collaborations between industries. Sylvia's partnership with Oval Business Solutions, supported by CEO Jake Rask, showcases how harnessing diverse expertise can redefine dealership success. Rask, drawing on his own experiences as a former dealer principal, provides invaluable insights into navigating the often murky waters of credit card processing fees. Rask affirms, "Your vibe attracts your tribe," emphasizing that surrounding oneself with winners cultivates a culture of success across all domains. In dealerships, this principle echoes the necessity of aligning with knowledgeable partners, not only for immediate savings but also for sustained growth potential. This convergence of sports discipline and business acumen can transform auto dealerships, offering creative new pathways to efficiency, profitability, and reputation management by utilizing connections of high esteem and diverse backgrounds. Dealerships seeking to seize these opportunities must consider the benefits of engaging with leaders who bring unique, field-tested experiences and fresh tactics to the table. Utilizing such collaborations in dealership settings furthers growth while substantially boosting the bottom line. By comprehensively exploring hidden savings, deploying relentless training principles, and engaging in strategic collaborations, dealerships can position themselves for enduring profitability and success. The takeaways from this dialogue provide crucial insights into how management can reshape organizational strategies, seizing untapped potentials often overlooked in the realms of financial logistics. With this understanding, stakeholders can initiate transformative changes to tackle both visible and unseen challenges, leading their dealerships toward a prosperous future in the automotive industry. Resources + Our Proud Sponsors: ➼ The Millionaire Car Salesman Facebook Group: Join the #1 Automotive Sales Mastermind Facebook Group with over 29,000 automotive professionals worldwide. The Millionaire Car Salesman Facebook Group is the go-to community for car salespeople, BDC agents, sales managers, general managers, and dealer principals looking to increase performance, income, and leadership skills. Inside the group, members collaborate daily on automotive sales strategies, lead handling, phone scripts, closing techniques, CRM best practices, dealership leadership, and accountability systems. Learn directly from top automotive trainers, industry mentors, and high-performing sales leaders who are actively winning in today's market. If you're serious about growing your automotive career, increasing car sales, and building long-term success, join The Millionaire Car Salesman Facebook Group today! ➼ Dealer Synergy: Dealer Synergy is the automotive industry's #1 Sales Training, Consulting, and Accountability Firm, with over 20 years of proven dealership success nationwide. We specialize in helping car dealerships increase sales, improve processes, and build high-performing Sales, Internet, and BDC departments from the ground up. Our expertise includes automotive phone scripts, rebuttals, CRM action plans, lead handling strategies, BDC workflows, Internet sales processes, management training, and accountability systems. Dealer Synergy partners directly with dealership leadership to align people, process, and technology, ensuring consistent results and scalable growth. From independent dealers to large dealer groups and OEM partnerships, Dealer Synergy delivers measurable performance improvements, stronger teams, and sustainable profitability. ➼ Bradley On Demand: Bradley On Demand is the automotive industry's most advanced interactive training, tracking, testing, and certification platform for car dealerships — built to develop top-performing teams across Sales, Internet Sales, BDC, CRM, Phone Skills, Leadership, and Management. In addition to LIVE virtual automotive training classes and a library of 9,000+ on-demand dealership training modules, Bradley On Demand now includes AI Phone Roleplaying and Coaching to help salespeople and BDC agents practice real dealership conversations before they ever get on the phone with customers. This AI-powered roleplay technology strengthens phone scripts, objection handling, appointment setting, lead follow-up, and closing skills, while providing measurable coaching feedback for continuous improvement. Bradley On Demand empowers dealerships to train faster, coach smarter, improve call performance, increase closing ratios, and sell more cars more profitably — all through structured, trackable, modern automotive training.
This week brought major tariff news, Supreme Court rulings, and fast-moving executive action that could directly impact steel, aluminum, and ultimately garage door pricing. In this episode of Torsion Talk, Ryan breaks down what actually happened, what it means for your business, and why most dealers are misunderstanding the headlines.The Supreme Court ruled against the use of certain emergency powers tied to sweeping global tariffs, but within hours a new tariff structure was introduced under a different law. While the news cycle made it sound dramatic, Ryan explains why steel and aluminum costs remain largely unchanged for our industry and why garage door manufacturers are unlikely to reverse recent price increases.Ryan dives into how this affects residential and commercial dealers, including LiftMaster operator increases, manufacturer price hikes, and why expecting pricing to snap back to pre-COVID levels is unrealistic. He also outlines why adjusting your price book based solely on a headline could be a costly mistake.More importantly, this episode focuses on strategy. Ryan explains why protecting open quotes is critical, why material escalation clauses should be standard in commercial and new construction contracts, and how to prepare your CSRs to confidently answer customer questions about pricing. With uncertainty around how long these tariffs may last, dealers must build flexibility into their quoting process and stay proactive rather than reactive.Ryan also shares why this moment highlights a bigger truth: the cost structure of the garage door industry has fundamentally changed. Companies that refuse to adjust pricing, margins, and sales conversations will struggle, while disciplined operators who understand their numbers and protect their margins will win.If you own or operate a garage door company and want to stay ahead of steel price volatility, tariff changes, and manufacturer increases, this episode gives you the clarity and direction you need.Stay informed. Stay profitable. Stay ready.Find Ryan at:https://garagedooru.comhttps://aaronoverheaddoors.comhttps://markinuity.com/Check out our sponsors!Sommer USA - http://sommer-usa.comSurewinder - https://surewinder.comStealth Hardware - https://quietmydoor.com/
Used inventory is becoming the most strategic profit center inside a powersports dealership, but most dealers are not structured to win.In this episode, Jacob Berry joins Mark Sheffield and Kyle Reid to break down how successful dealerships build scalable used inventory operations. From sourcing strategies and service department recon workflows to merchandising, video response tactics, and F&I opportunity, this conversation covers what actually works in today's market.If you want better inventory turn, higher gross margins, stronger lead conversion, and a repeatable process for buying and retailing used motorcycles and UTVs, this episode is for you.The future of dealership profitability isn't luck. It's process.Watch on YouTube: https://youtu.be/d9omsTdWFBQConnect with Jacob: https://linkedin.com/in/jacob-b-berry Connect with Mark: https://www.linkedin.com/in/markjsheffield/Connect with Kyle: https://www.linkedin.com/in/kyle-reid-5a661880/Follow the Fixit Online: https://linktr.ee/dealershipfixitSponsor: https://dealers.motohunt.com
- European New Cars Sales Plummet as Diesel Collapes - EU Dealers Demand Help to Fight Chinese Invasion - Hyundai Warns of Escalating Tariff Threat - Mercedes Scales Back Electric G-Wagon Plans for Hybrid - BMW Abandons L3 Autonomy for More Affordable L2 - McKinsey: Robotaxi Costs to Plummet as AI Revolutionizes AVs - Toyota and Lexus Help Slash EV Charger Installation Times - Chery Tries to Challenge Global Mid-Size Pick Market
- European New Cars Sales Plummet as Diesel Collapes - EU Dealers Demand Help to Fight Chinese Invasion - Hyundai Warns of Escalating Tariff Threat - Mercedes Scales Back Electric G-Wagon Plans for Hybrid - BMW Abandons L3 Autonomy for More Affordable L2 - McKinsey: Robotaxi Costs to Plummet as AI Revolutionizes AVs - Toyota and Lexus Help Slash EV Charger Installation Times - Chery Tries to Challenge Global Mid-Size Pick Market
How do you scale refurbishment through existing dealer networks? In this episode, Rolf Keller, Head of Circularity, explains how Vitra built its circular model around buying back, refurbishing, and reselling furniture through its dealers, saving 60 to 90% CO2 compared to new products. Co-hosted by Heiko Tullney, Executive Director at Indeed Innovation, this conversation focuses on: • The role of modular design and why backward compatibility across product generations matters • How Vitra structured dealer access to circular stock, including list pricing, visibility into inventory, and revenue sharing • The criteria behind Vitra's buyback decisions, from product age and condition to logistics and location The episode also covers how replacing seat covers solves stock mismatches in contract orders and how Vitra embeds circularity requirements into new product development. This is the first episode in the series Irresistible Circular Businesses, sponsored by Indeed Innovation, the global design and innovation firm pioneering the circular economy. The series showcases business practices that deliver irresistible commercial and circular results, with examples from different industries across different R-strategies.
On this episode of the Swell Season Surf Podcast, we welcome board industry vet, Jamie Meiselman to the show! We trace his journey from cold-water surfing in Westfield, New Jersey and the DIY dawn of Northeast snowboarding to a lifetime of innovation across board sports. Jamie reflects on his early roots in skate, surf and competitive snowboarding, pioneering boot technology with Burton and Airwalk, and his years shaping the voice of the industry as Managing Editor of Transworld Snowboarding during its explosive growth in the early 90s. After earning an MBA at Columbia, he pursued an ambitious surf-focused wave pool project that ultimately collapsed, shaping his philosophy on risk, resilience, and iteration. In 2017, Jamie returned to his core passion and founded Solite, introducing the first heat-moldable surf bootie and building a lean, performance-driven brand now respected worldwide. This conversation explores obsession, reinvention, craftsmanship, wave pool evolution, and the mindset behind creating products that truly improve function — closing with reflections on shaping, favorite boards, and the perfect eternity wave.Follow Jamie's company Solite Boots on Instagram @solitebootsand you can check out the latest selection at https://soliteboots.com/The Swell Season Surf Podcast is recorded by The NewsStand Studio at Rockefeller Center in the heart of Manhattan and is distributed by The Swell Season Surf Radio Network. For more information, you can follow @swellseasonsurfradio on Instagram or go to our website: www.swellseasonsurf.com Music: Artist: Sure SureSong: This Must be the PlaceAlbum: Sure Sure00:00 Welcome to the Swell Season Surf Podcast + Jamie Meiselman's Wild Resume04:18 Risk, Failure & the Brutal Early Wave Pool Dream (1999–2004)07:08 Franken-Boots, First Patents & Burton/K2 Innovation Stories10:47 The Obsession Advantage: How Jamie Thinks, Learns & Gets Distracted (AI Tools)13:21 Building a Lean Niche Brand: Solite's Focus, Marketing & Why Performance Wins19:02 Growing Up in NJ: Skateparks, Hamptons Summers & Learning to Surf23:32 Early Snowboarding DIY Era: Woodshop Boards, Ski-Shop Roots & Tinkering Mindset28:07 Solite Origin Story: From Seamless EVA Surf Gloves to Heat-Moldable Boots32:42 Staying Small on Purpose: Competitors, Core Values & Avoiding the ‘Next Nike' Trap35:46 Founder Reality Check: Freedom vs 7-Day Weeks, Support Systems & Family Balance41:58 Less Is More: Letting Kids Learn With Guardrails42:53 Balancing Marriage, Work, and Empty-Nester Life43:42 Surf vs Snowboard: Family Interests & Learning Curves46:17 Living Inland vs Beachside: Staying Hungry for Waves49:40 Dartmouth Days: Choosing Mountains, Quitting Lacrosse for Snowboarding52:03 Starting a Snowboard Club + Early Skiers vs Snowboarders Tension54:41 The ‘Urinal Meeting' That Launched a Transworld Writing Career57:09 Why Surfing Stays #1 (and Chasing Feel Over Progression)01:00:06 From Shaping Curiosity to DIY Boardbuilding as a Step-by-Step Process01:05:52 Boots, Concave Decks, and Performance-Enhancing Gear Ideas01:09:17 Inside Transworld's Boom: Ads, Trade Shows, and Snowboarding's Explosion01:13:30 From Airwalk to Burton: Boot Wars, Culture Shock, and the Wave-Pool Seed01:19:45 From Water Parks to Surf Pools: The Wave Pool Spark01:20:27 Prototyping the Dream: Trade Shows, Engineers & Early Wave Tech01:21:42 Business School as a Launchpad: Columbia, Seed Money & Raising Capital01:24:09 The Hard Part: Rejection, Anxiety, and Getting to the First Million01:26:20 The Fatal Flaw: Adjustable Bottom Contours and Why the Pool Kept Breaking01:28:11 When It Fell Apart: Boardroom Confidence, Bad Partners & Lessons Learned01:29:43 The Randall's Island “What If”: NYC Indoor Surfing That Never Happened01:32:18 Bouncing Back: Mindset After Failure and Building Smarter at Solight01:35:48 Solight's Growth Playbook: DTC vs Wholesale, Dealers, and Global Distribution01:40:17 Marketing Breakthrough: Pros in Cold Water and the Slater Boots Moment01:43:19 What's Next for Solight: New Products, Hats, and “No Me-Too Gear” Philosophy01:47:57 Surfer Questionnaire + The Perfect Eternal Wave (and Wave Pools Today)01:54:34 Closing Thoughts: The Future of Surfing, Wave Pool Communities & Sign-OffBecome a supporter of this podcast: https://www.spreaker.com/podcast/swell-season-surf-radio--3483504/support.
Used car sales generated more than 18,500 customer complaints in 2025 – Motor OmbudsmanFCA agrees to climbdown over car finance redress scheme with carmakers set for exemptionPeter Waddell accused of using disabilities as a ‘fig leaf' as High Court trial continuesWaddell ran ‘fiefdom' and complained about ‘too many muslims', court hearsPolestar boss hails ‘renaissance of the dealers' as brand unveils biggest product push yetCar Dealer Live 26 manufacturer panel now complete with Subaru and Xpeng chief joining line-up
The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier
Shoot us a Text.Episode #1273: GM is staying lean to outmaneuver the next sales slowdown. AI's appetite for memory chips could spark a new supply squeeze across autos and tech. Retailers are proving that telling better stories sells.Show Notes with links:General Motors is rewriting its inventory playbook, running 30–40% leaner and hoping that tighter supply, stronger cash flow, and faster decision-making could turn the next cycle into a competitive advantage.S&P Global Mobility forecasts U.S. sales down 2.5% to 15.8M units as affordability and softer EV demand weigh on the market.GM is targeting a 50–60 day supply versus the pre-pandemic 100+ days.Leaner inventory gives GM more flexibility to adjust incentives in a downturn without crushing profitability.Dealers have felt the squeeze, especially on affordable models, prompting GM to stage select Trax and Trailblazer units at ports to speed delivery.CFO Paul Jacobson summed up the strategy: “It's easier to do when you have less inventory in the system because you can just respond much more quickly.”Just when the auto industry thought it survived the chip crisis, here comes round two—this time powered by AI. Data centers are devouring global memory supply, forcing automakers to brace for tighter supply, higher costs, and potential production headaches.AI data centers are soaking up global DRAM and memory production, with Western Digital and Seagate already sold out of most 2026 capacity.Memory chip prices have jumped 90% quarter-over-quarter, prompting PC makers like Dell to raise prices 15–20%.Tesla's Elon Musk says the solution may be vertical integration: “We're going to hit a chip wall if we don't do the fab.”Retailers are doubling down on something we at More Than Cars know well—storytelling sells. Brands are shifting from simply stocking products to crafting narratives that spark emotion, build loyalty, and turn casual shoppers into long-term fans.Nordstrom says department stores no longer “introduce” brands—they help tell their story and build deeper consumer connection.Five Below credits curated social storytelling—merchandising and marketing working together—for stronger engagement with younger shoppers.Under Armour's Kevin Plank says brands must inspire emotion: “The world does not need another capable apparel and footwear manufacturer. The world needs hope and they need a dream.”Today's show is brought to you by ESi-Q. ESi-Q measures employee satisfaction and provides actionable insight into what's driving employee engagement and turnover - before employees leave.Join Paul J Daly and Kyle Mountsier every morning for the Automotive State of the Union podcast as they connect the dots across car dealerships, retail trends, emerging tech like AI, and cultural shifts—bringing clarity, speed, and people-first insight to automotive leaders navigating a rapidly changing industry.Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/
The feds are reportedly doing a deep dive at Arizona guns shops armed with a 'hit list' of suspects as the hunt for Nancy Guthrie & her abductor continues. Survival of the Saviest: How a stabbed Salem woman negotiated her way out of her assaulter's car & into a pharmacy! Plus, a jetsetter gets grounded by the law! Jennifer Gould reports. See omnystudio.com/listener for privacy information.
Today on CarEdge Live, Ray and Zach discuss the latest news from Honda. Tune in to learn more! Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.
The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier
Shoot us a Text.Episode #1270: Ford floats ideas to counter China's EV push, Detroit rethinks sedans as affordability pressures rise and Amazon proves even tech giants can't crack physical retail that easily.As Chinese automakers creep closer to U.S. soil, Ford CEO Jim Farley reportedly discussed a framework that would allow Chinese brands to build cars in America—through U.S.-controlled joint ventures. The idea? Compete without getting steamrolled.Farley discussed U.S.-majority joint ventures with Trump cabinet officials at the Detroit Auto Show.The structure would allow Chinese automakers to build in the U.S., sharing profits and tech with American partners.Trump recently said he'd be open to Chinese companies building plants and hiring Americans.GM opposes any Chinese entry, warning of lost market share and supplier disruption.New polling from the north shows that Canadian sentiment toward Chinese-built EVs has shifted sharply: 53% now say it wouldn't affect their purchase decision and 15% say they'd be more likely to buy—compared to 2024 when 61% said they were less likely to consider one.After years of betting big on SUVs and trucks, Detroit may be eyeing a return to sedans as affordability pressures mount.GM, Ford and Stellantis are all exploring affordable sedan options, including hybrids priced under $30,000.Passenger cars now make up just 18% of U.S. sales, down from 50% fifteen years agoAs Detroit exited sedans, Toyota's share of the U.S. sedan market jumped from 12% to 22%Dealers say losing sedans cost them entry-level buyers who later would've traded up to higher-margin SUVs and trucks.“If somebody could build an affordable sedan, it would sell,” said dealer Adam Lee. “We have made these cars so expensive that nobody can afford them.”Amazon is shutting down its Amazon Go and Fresh stores, admitting it couldn't crack the economics of brick-and-mortar grocery. Despite world-class logistics and tech, the company discovered what operators already know: physical retail is a grind.Amazon will close Go and Fresh locations after failing to build a scalable, profitable grocery model.Grocery is attractive because it's high-frequency and data-rich—fuel for Amazon's $21B ad business, but shoppers prioritize price, value, and location over tech like “Just Walk Out.”“Physical grocery is just brutally operational,” said Professor Andy Tsay, calling the margins “thin and unforgiving.”Today's show is brought to you by ESi-Q. ESi-Q measures employee satisfaction and provides actionable insight into what's driving employee Join Paul J Daly and Kyle Mountsier every morning for the Automotive State of the Union podcast as they connect the dots across car dealerships, retail trends, emerging tech like AI, and cultural shifts—bringing clarity, speed, and people-first insight to automotive leaders navigating a rapidly changing industry.Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/
Dave Bradley is a stand-up comedian & producer based in Chicago, Illinois!
Send a textWant a shed brand customers recognize and a dealer network that still feels local? We dig into the real tension between brand control and on-the-lot freedom, and we map a path that helps manufacturers create consistent demand while empowering dealers to sell with their own voice. With Cord joining Friday episodes, we shift into practical strategy: how to run lean, prepare for consolidation, and build systems that make operations, marketing, and delivery feel seamless to the buyer.We start where growth really begins—owning the customer journey. From quoting and contracts to delivery and reviews, we talk through the tech and process moves that give small to mid-sized builders an edge. Then we pull from franchising playbooks without the legal baggage: nested control for social media, regional content that actually converts, and co-op structures that fund awareness at the top while rewarding speed to lead at the bottom. If you have 2 to 8 million in revenue and a few dealer lots, this is the roadmap for scaling cleanly.Dealers get the playbook too. We break down why exact-match inventory is less critical than tight assortments, pro visuals, and a “next best alternative” script. We share how to hit turn targets by pairing local stories, short videos, and fast follow-up with a steady stream of centrally generated leads. And we highlight the underrated closer: the hauler. A friendly setup, clear care tips, and a simple review request often multiply referrals more than any ad spend.If you're wrestling with Facebook page ownership, ad budgets, or whether to demand exclusivity, you'll find practical steps both sides can act on this week. Tap play for proven ways to align brand standards, protect local authenticity, and create demand you can hand off confidently. If this helped, subscribe, share with your team, and leave a quick review to tell us what you want next.For more information or to know more about the Shed Geek Podcast visit us at our website.Would you like to receive our weekly newsletter? Sign up here.Follow us on Twitter, Instagram, Facebook, or YouTube at the handle @shedgeekpodcast.To be a guest on the Shed Geek Podcast visit our website and fill out the "Contact Us" form.To suggest show topics or ask questions you want answered email us at info@shedgeek.com.This episodes Sponsors:Studio Sponsor: Shed ProVelocity360NewFound SolutionsShed SuitePlayMor
Send a textWhat if your dealership stopped reacting to problems and started predicting opportunity? We sat down with Mets and Nick, the team behind a from-scratch dealer management platform, to trace how a human-centered CRM evolved into a scalable DMS and where AI now multiplies the impact. The throughline is simple and bold: technology should fit the business, not the other way around—and clean signals beat crowded screens.We walk through the early missteps and course corrections that every tech leader will recognize: rebuilding the stack to something future-proof and hireable, resisting feature bloat, and prioritizing role-specific views so parts, service, and sales see only what they need. From there the conversation shifts to the power of triggers. Think: the buyer who always orders every two weeks but has gone silent, the fleet that hits a three-year mark, the prospect who clicks a high-value email at 10 p.m. With disciplined data capture—site behavior, email engagement, telematics, service milestones—AI can surface these moments automatically and route them to the right person at the right time.We also tackle the cultural roadblocks. Dealers will approve a multimillion-dollar machine in a heartbeat but hesitate to invest five figures in software that guarantees faster quotes and same-day invoicing. Yet this is where ROI hides: shaving clicks off the parts counter, auto-alerting sales to strong intent, turning completed jobs into instant, accurate bills. As sensor data grows, AI helps redefine what “best operator” means by weighing idle time, safety, maintenance, weather, and job complexity, not just output. Roles evolve too—analysts curate data quality and validate model insights while frontline teams act on event-driven queues instead of chasing stale lists.If you've wondered how to go from dashboards to decisions, this conversation lays out a practical path: start with foundations, capture the right signals with consent, let AI find patterns, and make it effortless to act. Your brand and territory are strengths; pairing them with proactive, data-led workflows is the competitive edge. Enjoy the episode, then subscribe, share with a colleague who still lives in spreadsheets, and leave a review telling us the first workflow you'd automate. Visit us at LearningWithoutScars.org for more training solutions for Equipment Dealerships - Construction, Mining, Agriculture, Cranes, Trucks and Trailers.We provide comprehensive online learning programs for employees starting with an individualized skills assessment to a personalized employee development program designed for their skill level.
Today I'm joined by Donald Kemp, General Sales Manager at Stowasser Buick GMC. We dig into why human-first social content is outperforming inventory posts, how moving F&I earlier drives higher penetration, and where dealers are quietly leaking money through junk fees. The conversation is tactical, practical, and immediately applicable for stores feeling margin pressure. This episode is brought to you by: 1. Experian Automotive - Like most Car Dealership Guy Listeners, you're constantly looking for the inside edge on the auto industry. So if you're ready to step up your game to the next level – outpacing the competition and building customer loyalty – there's only one place to go from here: Experian Automotive. They're the only ones with exclusive data across vehicles, consumers, and credit—plus expert data scientists who connect the dots to uncover the insights you need. Get the industry-leading insights from Experian Automotive today! Learn more by visiting @ https://carguymedia.com/4cfcLjZ. 2. Privacy4Cars - Privacy4Cars' app lets your team delete it all in minutes and prove it with a Certificate of Deletion. Customers pay more. Trade-in capture rates soar. And you stand out as the dealership that actually protects people and what matters most to them. Drive more trade-ins, more loyalty, and more revenue. Offer customer vehicle privacy services today– visit @ https://privacy4cars.com/. 3. Nomad Content Studio - Most dealers still fumble social—posting dry inventory pics or handing it off without a plan. Meanwhile, the store down the street is racking up millions of views and selling / buying cars using video. That's where Nomad Content Studio comes in. We train your own videographer, direct what to shoot, and handle strategy, to posting, to feedback. Want in with the team behind George Saliba, EV Auto, and top auto groups? Book a call @ http://www.trynomad.co. Check out Car Dealership Guy's stuff: For dealers: CDG Circles ➤ https://cdgcircles.com/ Industry job board ➤ http://jobs.dealershipguy.com Dealership recruiting ➤ http://www.cdgrecruiting.com Fix your dealership's social media ➤ http://www.trynomad.co Request to be a podcast guest ➤ http://www.cdgguest.com For industry vendors: Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com Industry job board ➤ http://jobs.dealershipguy.com Request to be a podcast guest ➤ http://www.cdgguest.com Topics: 00:43 What are the key business insights? 02:42 What is the used car strategy? 05:41 How to improve finance and service? 23:38 How to manage vendor relationships? 26:10 Which lead sources are best? 29:14 How to optimize lending practices? 34:37 How to leverage social media? 24:38 How to reduce credit card fees? Car Dealership Guy Socials: X ➤ x.com/GuyDealership Instagram ➤ instagram.com/cardealershipguy/ TikTok ➤ tiktok.com/@guydealership LinkedIn ➤ linkedin.com/company/cardealershipguy Threads ➤ threads.net/@cardealershipguy Facebook ➤ facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com
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This week the boys each picked a film the other two guys had to watch! Benny chose the 1985 Horror film THE STUFF JTE chose the 2002 Sci-Fi Action film EQUILIBRIUM starring Christian BaleMoose chose the 2026 Zombie film WE BURY THE DEAD
In this episode of the Millionaire Car Salesman Podcast, Sean V. Bradley and LA Williams go straight to the questions dealers and salespeople are asking right now, the ones that sit at the intersection of pressure, change, and opportunity in today's automotive market! "You should treat the community like it's your home; immerse yourself and engage." - Sean V. Bradley This isn't a scripted interview or surface-level trend talk. It's a fast-moving, real conversation that jumps from modern sales challenges to the bigger shifts reshaping how dealerships operate, compete, and win. Sean and LA unpack what's working, what's outdated, and what too many people are still overlooking as technology, expectations, and buyer behavior continue to evolve. "Get your inventory on your personal website and take ownership of your sales branding." - LA Williams Along the way, they touch on mindset, efficiency, pay plans, leadership influence, and the growing role of tools like AI… not as hype, but as leverage when used the right way. The episode blends practical perspective with forward-looking insight, giving listeners plenty to think about without handing them a one-size-fits-all answer! "If you're not learning and embracing artificial intelligence...you're going to get left in the dust." - Sean V. Bradley If you're trying to stay relevant, productive, and profitable in an industry that's changing fast, this episode will challenge how you think about selling cars today, and what it really takes to succeed moving forward. Key Takeaways: ✅ Maximizing pay plans and manufacturer incentives can significantly increase income for car sales professionals. ✅ The integration of AI in sales does not account for declining sales; rather, it's a lack of skill development and adaptation to current industry trends. ✅ Successful car sales stem from leveraging all eight potential sales channels, such as referrals, service conversions, and community engagement. ✅ Understanding dealership inventory integration on personal sales websites requires management approval, but greatly aids in personal branding and sales. ✅ Effective communication and immersion in the community are invaluable tools for expanding a sales pipeline and enhancing customer relationships. About Sean V. Bradley Sean V. Bradley is an accomplished expert in automotive sales training with nearly 30 years of experience in the industry. He is the President of Dealer Synergy, a renowned company that provides comprehensive training, consulting, and marketing solutions to automotive dealers. Sean is also the creator of the Millionaire Car Salesman podcast, where he shares insights on improving sales team performance, leadership issues, and industry trends. About LA Williams Known as "The Blind Master," LA Williams is the Vice President of Dealer Synergy. Despite his visual impairment, LA has excelled in the automotive industry, demonstrating remarkable leadership and communication skills. He is a prolific speaker, trainer, and co-host of the Millionaire Car Salesman podcast, where he brings a unique perspective to the world of automotive sales. Don't miss out on LA's NADA Session on Feb. 5th at 12:30 PM PST in Las Vegas! Maximizing Automotive Sales in the AI Era: Insights and Strategies Key Takeaways Embrace AI tools and technologies to stay competitive and avoid being left behind. Understand the diverse methods of prospecting in car sales to maximize revenue and customer engagement. Leverage community involvement and personal branding to enhance sales performance and dealership reputation. Navigating the Evolution of AI in Car Sales In the automotive industry, artificial intelligence is not just the future; it's the present. From providers like ChatGPT to Google's Gemini, AI tools are transforming how dealerships operate. As Sean V. Bradley succinctly states, "If you're not learning and embracing artificial intelligence… you're going to get left in the dust." This sentiment recognizes the rapid pace at which technology is evolving and the necessity for dealerships to adapt. Artificial intelligence is influencing customer interactions through advanced chat systems and data analytics. Dealers who optimize these technologies can provide more personalized customer experiences. Bradley further emphasizes the integration of AI by pointing out that, "AI is not the reason why we're selling more or selling less. It's about understanding the market." Dealers should harness AI to complement their skills rather than fearing displacement by it. The broader implication is the need for continuous learning and adaptation, ensuring that AI becomes a tool for empowerment rather than a hurdle. The Importance of Working Your Pay Plan A recurring theme in the podcast transcript is the critical importance of understanding and maximizing one's pay plan. This topic is brought to light by a participant, who struggles with an imbalanced work-pay dynamic, noting, "sold multiple warranties for 7k…[but] don't get paid on back end." This statement highlights a widespread issue where salespeople may not fully understand the intricacies of their compensation structures. Bradley advises any salesperson to meticulously analyze their pay plan to identify areas for increased earnings. He stresses, "You should understand how to max your commissions, how to max your pay plan." Emphasizing that this knowledge enables automotive sales professionals to optimize their strategies, enhance job satisfaction, and boost financial outcomes. Moreover, a deeper understanding of one's pay structure can lead to a more strategic approach in managing sales, encouraging salespeople and their managers to scrutinize and potentially renegotiate their pay plans for better alignment with personal and organizational goals. Community Engagement and Personal Branding Building a personal brand and engaging with the community are emphasized strategies for sustained success in the car sales industry. "If you want the community to support you, you've got to support the community," Bradley advises. Creating a personal website, as mentioned in the transcript, can be a powerful tool for salespeople to set themselves apart. This strategy allows salespeople to showcase their unique value propositions and facilitate a more direct connection with potential clients. Moreover, participating in local events and initiatives is a crucial method for prospecting and brand strengthening. Bradley suggests activities such as getting involved in school sports or charity events, stating, "The more that you get involved in the community, you could prospect a couple of things." This involvement not only fosters goodwill but also positions the salesperson as a trusted figure in their community, enhancing their reputation and expanding their network of potential buyers. The broader implication here is that personal branding, combined with community involvement, leads to increased trust, stronger relationships, and sustained business growth. Looking Ahead: Strategies for Success With technology transforming rapidly, it's incumbent upon automotive sales professionals to adapt and thrive. There is a recurring theme within this discourse: the need to balance traditional sales skills with modern technological advancements. By understanding and strategically utilizing AI and digital tools, professionals ensure they stay ahead of the curve. Mastering the complexities of pay plans and optimizing strategic approaches, dealerships, and their sales teams can achieve peak efficiency and satisfaction. Community engagement and personal branding are vital to creating a strong local presence, ensuring that when customers consider their next purchase, your name is the first that comes to mind. The insights and strategies discussed emphasize the necessity for adaptability, continuous learning, and strategic foresight in the ever-evolving realm of car sales. This journey requires commitment and intentionality, paving the way for both individual and organizational success in the competitive automotive landscape. Resources + Our Proud Sponsors: ➼ The Millionaire Car Salesman Facebook Group: Join the #1 Automotive Sales Mastermind Facebook Group with over 29,000 automotive professionals worldwide. The Millionaire Car Salesman Facebook Group is the go-to community for car salespeople, BDC agents, sales managers, general managers, and dealer principals looking to increase performance, income, and leadership skills. Inside the group, members collaborate daily on automotive sales strategies, lead handling, phone scripts, closing techniques, CRM best practices, dealership leadership, and accountability systems. Learn directly from top automotive trainers, industry mentors, and high-performing sales leaders who are actively winning in today's market. If you're serious about growing your automotive career, increasing car sales, and building long-term success, join The Millionaire Car Salesman Facebook Group today! ➼ Dealer Synergy: Dealer Synergy is the automotive industry's #1 Sales Training, Consulting, and Accountability Firm, with over 20 years of proven dealership success nationwide. We specialize in helping car dealerships increase sales, improve processes, and build high-performing Sales, Internet, and BDC departments from the ground up. Our expertise includes automotive phone scripts, rebuttals, CRM action plans, lead handling strategies, BDC workflows, Internet sales processes, management training, and accountability systems. Dealer Synergy partners directly with dealership leadership to align people, process, and technology, ensuring consistent results and scalable growth. From independent dealers to large dealer groups and OEM partnerships, Dealer Synergy delivers measurable performance improvements, stronger teams, and sustainable profitability. ➼ Bradley On Demand: Bradley On Demand is the automotive industry's most advanced interactive training, tracking, testing, and certification platform for car dealerships — built to develop top-performing teams across Sales, Internet Sales, BDC, CRM, Phone Skills, Leadership, and Management. In addition to LIVE virtual automotive training classes and a library of 9,000+ on-demand dealership training modules, Bradley On Demand now includes AI Phone Roleplaying and Coaching to help salespeople and BDC agents practice real dealership conversations before they ever get on the phone with customers. This AI-powered roleplay technology strengthens phone scripts, objection handling, appointment setting, lead follow-up, and closing skills, while providing measurable coaching feedback for continuous improvement. Bradley On Demand empowers dealerships to train faster, coach smarter, improve call performance, increase closing ratios, and sell more cars more profitably — all through structured, trackable, modern automotive training.
In this episode of Torsion Talk, Ryan Lucia breaks down a timely article by Joseph Roberts (AQUED) titled “At a Crossroad Again: Navigating the Transitions Shaping the Garage Door Industry.” Ryan walks through the three core pillars of the article and adds his own real-world perspective from the dealer side, including what he agrees with, what he challenges, and what he believes is coming next for the garage door business.Ryan opens with quick industry updates, including a behind-the-scenes look at his new studio build, early signals that steel pricing may rise due to supply and demand pressures, and what he's seeing in marketing performance as clicks continue to shift in an AI-driven search landscape. He also shares plans for Markinuity and GDU at the IDA Expo, including a booth presence, potential live podcast recording, giveaways, and a private event.From there, Ryan dives into the first pillar: market segmentation and specialization. He discusses the push toward residential-only or commercial-only strategies, why he doesn't fully agree that doing both automatically makes you a generalist, and how seasonality and revenue stability can make multi-segment operations smarter when structured correctly. He also explains why he split his commercial and residential websites, how Google rewards specialization, and what it takes to market effectively to B2C homeowners versus B2B commercial buyers.The second pillar is where Ryan goes deepest: the growing tension in dealer and vendor relationships. He addresses consolidation at the manufacturer level, the shifting OEM-dealer dynamic, and why dealers must stop accepting one-sided arrangements. Ryan talks candidly about sales rep performance in the industry, the real costs dealers absorb when manufacturers miss on quality control, shipping, or accuracy, and why multi-manufacturer sourcing can protect a business. He gives credit where it's due by highlighting manufacturers he believes are doing things well, while also calling out common operational breakdowns that create expensive dealer-side problems.Finally, Ryan ties in the third pillar: ownership changes and exit strategy. He explains why succession, private equity, and acquisition timelines should influence marketing decisions, budgets, and business strategy. Ryan closes with a blunt but optimistic view of where the industry is headed, why the “purge” and consolidation are real, and what focused dealers must do now to compete, execute, and win in the next 5–10 years.Find Ryan at:https://garagedooru.comhttps://aaronoverheaddoors.comhttps://markinuity.com/Check out our sponsors!Sommer USA - http://sommer-usa.comSurewinder - https://surewinder.comStealth Hardware - https://quietmydoor.com/
The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier
Shoot us a Text.Episode #1264: As the NADA Show wraps, we zoom out on what actually mattered, from a shift in how dealers are thinking about AI, to deeper vendor partnerships, to how dealers are thinking about Chinese vehiclesShow Notes with links: As the dust settles from another packed NADA Show, some of the most meaningful takeaways weren't about flashy announcements, but mindset. Liza Borches shared reflections on leadership, partnerships, and why this year's conversations felt more practical — and more ready for action.“AI is a strategy conversation, not a tool conversation. It's less about adding new technology and more about using AI to help us solve problems and connect the tools and partners we already have.”“Partnership matters more than ever. Our vendor partners aren't just providers — they're collaborators helping us build better experiences for our customers and teams. The integration that our key partners are not just willing to do but excited to do is a gamechanger.”The idea of selling Chinese vehicles in the U.S. split the room at NADA. Dealers openly acknowledged the profit opportunity, even as trade groups and some store owners warned about subsidies, nationalism, and long-term consequences for American retail auto.Presidio Group president George Karolis said dealers are conflicted: “A majority of the dealer respondents saw it as a threat and opportunity — both… the vehicles are really good, slick and more affordable.”Several dealers privately said if Chinese OEMs solve affordability, politics won't stop them from sellingCable Dahmer Automotive Group owner Carlos Ledezma took a pragmatic stance: “If that's what the consumer is looking for, then we are going to have to pay attention to that.”NADA CEO Mike Stanton was blunt on policy: “It's bad for our industry, it's bad for our country, it's bad for consumers,” while still conceding NADA wouldn't block dealers from adding Chinese franchises.Ford Blue president Andrew Frick captured the dealer mindset: “It's hard for a dealer not to look at that as an opportunity for them as an entrepreneur.”Join Paul J Daly and Kyle Mountsier every morning for the Automotive State of the Union podcast as they connect the dots across car dealerships, retail trends, emerging tech like AI, and cultural shifts—bringing clarity, speed, and people-first insight to automotive leaders navigating a rapidly changing industry.Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/
Great dealerships aren't built by accident, they're built by putting the right people in the right seats and telling the right story.In this throwback episode of the Dealership Fix-It Podcast, Jacob Berry is joined by Jay Sanders of Dream Team Referrals, a recruiting firm focused on Powersports, Marine, and RV dealerships.Jay explains:Why most resumes fail to represent real valueHow recruiters actually evaluate candidatesWhy performance stories beat job descriptionsWhat dealers misunderstand about hiring and retentionJacob draws a powerful parallel between resumes and inventory listings, explaining how:Dealers undersell used inventory onlinePoor photos and descriptions kill engagementStorytelling directly impacts conversionThis episode is a must-listen for dealers who want better people, better inventory performance, and better long-term results.Listen to More Spotify: https://spoti.fi/3N9lzfg Further Episodes Apple Podcast: https://apple.co/43FoanX Interviews YouTube: / @dealershipfixit Connect with Jaye: / jayetalentrecruiter Connect with Jacob: LinkedIn: / jacob-b-berry Follow the Fixit Online: https://linktr.ee/dealershipfixitSponsor: https://dealers.motohunt.comAsk
Auto dealers and lenders are looking to new technologies and ventures to grow operations as the retail auto market faces uncertainty, especially around used vehicles and EVs, in 2026. Dealer captive financier AutoNation Finance's originations rose 66% year over year in 2025. Meanwhile, the retailer's full-year finance and insurance revenue increased 7.7% YoY to $1.5 billion, which represented 5.3% of total revenue and 29.6% of total gross profit, according to the company's earnings release. Additionally, AutoNation Finance is looking to improve call center operations with the deployment of Balto AI, while Capital One also aims to boost call centers with AI. Bank of America is navigating affordability needs of consumer finance customers by expanding its 84-month-term eligibility for auto loans and advancing lending technology, especially in the RV space. Other lenders are taking different paths to growth: Huntington Bank expects its $7.4 billion merger with Cadence Bank to drive auto originations growth; and Fellow bank financier Santander acquired U.S.-based Webster Bank for $12.2 billion on Feb. 6. Dealers and lenders continue various strategies for growth in a complicated auto market, as J.D. Power predicts flat retail sales of 13.6 million units in 2026 and declining retailer profit, while projecting that used-vehicle prices could drop as much as 4% this year. All of this comes as auto dealers and lenders descended on Las Vegas last week for several key events, including the American Financial Services Association's Vehicle Finance Conference and Expo, the J.D. Power Auto Summit 2026 and the National Automobile Dealers Association Show. Auto Finance News was on site throughout the events, speaking to lenders, dealers and analysts. Keep an eye out for more news from those event. In this episode of “Weekly Wrap,” Auto Finance News Editor Amanda Harris, Deputy Editor Johnnie Martinez, Senior Editor Truth Headlam and Associate Editor Aidan Bush discuss trends affecting the automotive industry and key updates for the week ended Feb 6.
Send us a textTwo veterans compare notes across decades and land on a surprising culprit: speed. We've made decks faster, calls shorter, and data denser—yet clear thinking, discovery, and trust are harder to find. So we unpack how to win in a world that moves this quickly without letting the work get shallow.We start with an honest look at craft. Flip charts forced logic; slides can hide it. That same trade-off shows up in sales. Features and price feel efficient, but real results come from visiting the operation, learning how money is made, and fixing pain the customer actually feels. We share field-tested rituals—loss reviews, win reviews, and customer councils—that reveal blind spots and shape offers that stick. There's smart tech here too: AI models that predict companion parts and boost helpful upsells, but only because they're tied to domain knowledge and genuine curiosity.Culture becomes the engine. People do their best work when they're known and safe to speak up. We talk about simple moves that change everything: time blocking that protects “think time,” a monthly “three-to-five fixes” habit anyone can own, and playful recognition that makes excellence visible. An ownership mindset—like an ESOP—teaches cause and effect, rewards small wins, and turns visibility tools from “surveillance” into shared gains. We also call out a quiet gap: parts, service, and sales management lack practical certification, so many learn to survive the job without ever learning the job. Internships, co-ops, and rotational training rebuild the bench and speed trust.AI threads the conversation with nuance. Adoption is lower than the headlines suggest, and that's normal; every breakthrough needs process change to matter. We argue for foundations first—teach measurement before automating it, teach thinking before prompting—and for using AI to buy back time you reinvest in relationships, strategy, and craft. The constant through every story is simple: reduce pain, earn trust, and create space to think. Do that, and the tools amplify you. Skip it, and the tools just make bad habits faster.If this resonates, share it with a teammate, subscribe for more candid conversations, and leave a review telling us one ritual you use to protect your thinking time. Visit us at LearningWithoutScars.org for more training solutions for Equipment Dealerships - Construction, Mining, Agriculture, Cranes, Trucks and Trailers.We provide comprehensive online learning programs for employees starting with an individualized skills assessment to a personalized employee development program designed for their skill level.
The Motorcycle Safety Foundation (MSF) trains hundreds of thousands of riders every year, yet many dealerships don't fully understand how powerful MSF partnerships can be.In this episode, Jacob Berry speaks with Robert Gladden, VP of Training Operations at MSF, about how rider education fuels dealership growth, improves safety, and builds long-term customer loyalty.We cover:How riders enter the sport through MSFWhy trained riders are better customersHow dealers can partner with local MSF sitesHow Ride Day introduces first-time ridersOEM incentives tied to MSF course completionAdvanced training opportunities for experienced ridersThe future of e-bikes, youth riders, and demographicsMSF Website: https://msf-usa.orgE-Bike Course: https://ebikecourse.com/Contact: rgladden@msf-usa.orgConnect with Robert: https://www.linkedin.com/in/robert-gladden-b371784/Connect with Jacob: https://www.linkedin.com/in/jacob-b-berry/ Watch on YouTube: https://youtube.com/@dealershipfixit A must-listen for dealerships focused on long-term growth, not short-term transactions.Sponsor & Resources: dealers.motohunt.com
The details of Baltimore City v. Hanover Armory, using litigation as a tool for public health, and making Maryland a safer place.Cass interviews Dr. Daniel Webster about his experience as expert witness in a landmark gun violence court case. -o-www.everythingispublichealth.comBluesky Social: @everythingisPHMastodon: @everythingispublichealth Email: EverythingIsPublicHealth@gmail.com Support the show
- Most Dealers Not Recouping EV Investments - Waymo Now More Valuable Than Most Automakers - Toyota and Honda Overtake the Detroit 3 in Canada - Denso Cuts Forecast But Still Expects Record Year - Porsche Could Scrap Next-Gen 718 EV Models - Chinese Researchers Develop Breathable Silicon Anode - Jag Skips Skateboard Chassis for Lower Seating Position - Microvision Gets Lidar Tech for Pennies on the Dollar
- Most Dealers Not Recouping EV Investments - Waymo Now More Valuable Than Most Automakers - Toyota and Honda Overtake the Detroit 3 in Canada - Denso Cuts Forecast But Still Expects Record Year - Porsche Could Scrap Next-Gen 718 EV Models - Chinese Researchers Develop Breathable Silicon Anode - Jag Skips Skateboard Chassis for Lower Seating Position - Microvision Gets Lidar Tech for Pennies on the Dollar
Today on CarEdge Live, Ray and Zach discuss the latest news on Volkswagen and their decisions with Scout Motors that are frustrating and scaring dealers. Tune in to learn more. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.
Today's show features: Margaret Henney, Vice President of Marketing at CoVideo Taylor Mazock, Social Media Manager at Cavender Auto Group Jason Espin, Automotive Technician at Benzel-Busch Motor Car Lauren Clarke, RV Sales Assistant at Airstream of South Florida Chris Escalante, Finance Assistant at Suburban Buick GMC of Troy This episode is brought to you by: Stream Companies – Stream Companies is a full-service, fully integrated, tech-enabled advertising agency that drives measurable results through performance marketing, creative and content development, and proprietary AdTech solutions. Our innovative platforms, including the Retail Ready platform and Integrated Marketing Cloud, empower brands to optimize performance and accelerate growth. To learn more, visit StreamCompanies.com. CoVideo – Covideo is the leader in video lead response, helping dealerships convert more internet leads into appointments and vehicle sales through fast, personalized follow-up. Dealers using Covideo consistently see stronger engagement, higher appointment rates, and more vehicles sold. With AI-powered innovations coming soon, Covideo is continuing to help dealers move faster and win earlier in the sales process. Visit https://www.covideo.com/ to learn more. Check out Car Dealership Guy's stuff: CDG Circles ➤ https://cdgcircles.com/ CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683
Kick off the new year with GarageCast as we unveil new premier services from Garage Composites—mastermind groups and concierge consulting built to help dealers level up strategy, profitability, and long-term value.Joining us are Ozzie Giglio and Dave Cotteleer, who are leading the next mastermind sessions on March 24–25 in Miami. From Dave's journey to Harley-Davidson executive leadership to Ozzie's 25-year dealer career and successful exit, this conversation dives into what most dealers don't spend enough time on: exit planning, wealth strategy, succession, and real estate.
This episode is all about the kind of AI dealers actually need not another shiny chatbot, but a real assistant built inside the DMS and grounded in real dealership data, real workflows, and real accountability. I'm joined by AJ McGowan, VP of Research & Development at Reynolds and Reynolds and co-founder of AutoVision, to talk about Reynolds' newest reveal: Rey, a tailored AI assistant integrated directly into the Reynolds ecosystem. We get super practical on how leaders, managers, and frontline teams could use Ray day-to-day: Service teams asking real-time status questions without leaving the bay Used car managers making smarter auction decisions by cross-referencing market intelligence with store performance Multi-store operators pulling up-to-the-second answers mid-meeting (instead of printing reports that are outdated the next morning) Teams using Ray to learn Reynolds tools, message each other, and even connect with Reynolds support with context already included Bottom line: the dealer's job isn't to use software, it's to take care of customers. Rey is designed to remove friction, reduce report-chasing, and help dealerships make faster, more confident decisions using the data they already own. Dealer Talk with Jen Suzuki Podcast |
RV PODCAST NEWS EDITIONEpisode 586 - January 26, 2026Hey everybody, welcome to the RV Podcast News Edition. I'm Mike Wendland, and this is where we cut through the press releases, the hype, and the corporate spin to talk about what is really happening in the RV world.Now, quick programming note. If you are listening to this later in the week, we are watching a massive winter snow and ice storm that has affected campgrounds, travel plans, and even caused park closures across large parts of the country. Winter storm Fern has affected a huge swath of the country, 2,300 miles long, from Texas all the way to the East Coast. Ten states have reported more than a foot of snow. Many areas reported in excess of a half inch of ice. In some areas, an inch was reported, bringing down tree limbs across power lines. Well over a million customers have lost electric power and some may be without it for a week or more because of infrastructure damage and terrible road conditions.And as the snow, ice, and sleet slowly move off the eastern coast today, a massive cold front of arctic air is plunging much of the nation to dangerously cold temperatures. In the south, where temps rarely go below freezing, single-digit readings are being reported this morning.Obviously, this has affected many thousands in the RV Community. Fulltimers, even snowbirds who thought they were escaping the worst of winter in the mod south, are struggling to stay warm and keep the water running.The full affect of this storm is still be assessed but from everything we've been able to learn, RVers in the affected areas are reporting frozen water pumps at many campgrounds, propane shortages in the most affected areas and in some cases, no power. We've had reports from dozens of RVers impacted by the snow and overall, most say they are getting by. Most laid in plenty of bottled water, extra food, and made sure they had full tanks of propane and extra fuel for generators. One RVer - John, who lives in his Alliance fifth wheel in Missouri - said his biggest challenge was all the snow and ice piled on top of his slide out. He says the frigid air behind the snow isnt going to allow much melting and he is planning to get a ladder to clear the snow off.In Arkansas, a full-time couple - Sarah and Jim - said they wish they followed their friend's advice to haul their Jayco south towards Florida. “We have gone through two tanks of propane so far and the roads are so bad we can't get out to get them filled.” Her campground still has electricity but she said the lights have flickered and she expects she'll have to switch to generator power as the ice on the power lines is not melting.Perhaps the best assessment came from Ted, a Tennessee fulltimer, who lives in a fifth wheel on his own property along the Tennessee River.. “Most of us know what to do,” he said. “We can handle a week without power. We have a full fresh water tank and I have a 100 gallon propane tank to supplement the tanks in our rig. So we're dressed in heavy clothes and have extra blankets on the bed. This too shall pass.”Let's hope soon.Sop the storm dominates the RV news this week. But coming up, RVers are demanding a real voice with manufacturers, not a hand-picked group of industry insiders, and the response to that idea has been overwhelming.We will look at why campground reservations feel harder than ever to get, even as more parks are built. We will take a closer look at what is really happening in state parks, where long overdue upgrades are coming with some real tradeoffs. We will talk about used RV prices finally settling back toward reality.And we will have a little fun calling out how RV manufacturers keep copying each other's ideas, sometimes so closely it is honestly laughable.Before we get started…. a quick word about the RV Lifestyle Community at RVCommunity.com.If you are tired of ads, algorithms, and social media drama, this is different. It is a private, ad free community built by RVers, for RVers. Real conversations, real advice, real friendships.It is social media the way it SHOULD be.Learn more at RVCommunity.com.STORY 1 — It's Time RVers Had a Real VoiceFor years now, RVers have been talking among themselves about what is wrong with today's RVs.Too many quality issues. Too many poorly designed floorplans. Too many features that look great on a showroom floor but fail miserably in real life.And too often, it feels like no one in the industry is really listening.That thought hit home last week after a listener sent us a message that stopped us cold. He asked a simple but powerful question.Why don't RVers have a direct voice with manufacturers?With massive consolidation among RV manufacturers and dealers, buyers now have fewer real choices than ever before. You walk onto a mega dealer lot and see hundreds of rigs, but when you look closer, many are variations of the same designs, built by the same corporate parents, with the same lingering quality concerns.For many people ready to buy, the problem is not just price.It is confidence.They do not see the RV they actually want. And they are afraid to buy because of what they hear about reliability and workmanship.That is a terrible place for any industry to be.So it raises a bigger question.Who is speaking for real RVers?Right now, manufacturers mostly hear from dealers, sales teams, investors, and marketing departments.What is missing?Us.The people who actually live in these RVs. The ones who discover what works and what fails after thousands of miles of potholes, rainstorms, campground hookups, and real world use.Most feedback today is scattered across Facebook groups, YouTube comments, and forums. Thoughtful insights get buried in noise.That is not a system designed to build better RVs.It is a system designed to build frustration.So here is the idea that sparked a huge response.What if RVers spoke with one clear, organized, constructive voice?Imagine a live, moderated RVer Town Hall. Not a complaint fest. Not a shouting match. A serious conversation where experienced RVers present real world recommendations to manufacturers.Full timers and part timers. Fifth wheels and motorhomes. Retirees, families, weekend travelers.Talking about what actually matters.Build quality. Smarter layouts. Easier maintenance. Durability over decoration. Designs that match how people really camp.If structured properly and promoted well, manufacturers would pay attention. When customers speak thoughtfully and collectively, industries listen.Before we build anything like this, we want to hear from you.If you had five minutes with RV executives and engineers, what would you tell them?Not angry rants.Real ideas.Leave us a voicemail or send us an email at RVPodcast.com. We may feature your ideas on the podcast and use them as the foundation for a future live RVer Town Hall.This is not about tearing down manufacturers.It is about helping them build RVs that truly serve the people who buy them.Because the best RVs will not be created in boardrooms alone.They will be created when real RVers are finally heard.TRAVEL PLANNING WORKSHOP PROMOBefore we move on, a quick reminder.On February 5, I am hosting a live RV Travel Planning Workshop. This is where I walk you through how to plan smarter routes, find better campgrounds, avoid common mistakes, and build trips that actually match how you want to travel.It is practical, hands on, and you will walk away with a plan you can use immediately.Details and registration are available through our site, and I would love to have you join me.STORY 2 — Campgrounds Are Expanding, But Reservations Are Tighter Than EverHere is something RVers keep asking.If more campgrounds are being built, why does it feel harder than ever to get a reservation?On paper, things look good. New private parks are opening. Existing parks are adding sites. States are investing in infrastructure.But in practice, availability feels tighter than ever.RVers are traveling more often and staying longer. More parks are shifting toward monthly and seasonal stays for predictable income. Reservation systems make booking easier, but also more competitive.The result is a paradox.More campgrounds exist. But fewer open dates feel available.For RVers, this means planning earlier, being flexible, and sometimes looking beyond the most obvious destinations.STORY 3 — State Parks Are Upgrading, With Strings AttachedState parks are getting long overdue upgrades.New electrical systems. Rebuilt bathhouses. Extended sites for larger rigs.But these improvements come with tradeoffs.California has seen higher fees and reservation windows that fill in minutes. Florida has fewer first come, first served sites. Michigan's modernization brings 50 amp service and sewer hookups, but also higher nightly rates and tighter booking rules.Better infrastructure. Higher costs. Less spontaneity.State parks are still incredible values, but the old days of pulling in on a whim are fading fast.STORY 4 — Used RV Prices Are Finally Coming Back to EarthUsed RV prices continue to soften.Inventory is up. Buyers are cautious. Dealers are negotiating again.But buyers are selective.Condition matters. Maintenance records matter. Build quality matters.This shift is healthy. Confidence is returning, and patience is finally being rewarded.STORY 5 — Manufacturers Keep Copying Each Other, And It's Getting ObviousNow let's have a little fun, because this is one of those things you cannot unsee once you notice it.RV manufacturers love to talk about innovation.But if you walk a major RV show floor, you quickly realize how much copying is really going on.Case in point, the dinesk, that combination dining area and desk that slides, expands, and adapts depending on how you are using it.It was a standout feature in Brinkley RV models, clever, functional, and genuinely useful for how people live and work on the road.Fast forward to the Tampa RV SuperShow.Suddenly, a new Montana ad is showcasing a remarkably similar setup. And Winnebago rolls out a new towable with a nearly identical movable desk and dining combo.Coincidence? Not likely.And here is the part that makes industry veterans chuckle. Brinkley itself has been told that their dinesk concept resembles a similar idea introduced years ago by another fifth wheel manufacturer.In other words, the copying goes back generations.This is how the RV industry often works. One company takes a risk. Others watch carefully. And once the market responds, suddenly everyone has their own version.Sometimes that is healthy competition.But other times, it leads to stagnation. Instead of improving the idea, manufacturers simply replicate it, sometimes poorly, sometimes without understanding why it worked in the first place.The real opportunity here is not copying.It is listening.RVers know what features actually improve life on the road. They know what gets used every day, and what becomes a gimmick by the third trip.If manufacturers spent more time listening to real RVers and less time copying the rig across the aisle, innovation might actually mean something again.CLOSINGWhen you step back and look at all of this together, a pattern emerges.RVers want better built rigs. They want campgrounds they can actually access. They want state parks that balance upgrades with affordability. And they want to be heard.The RV lifestyle is thriving, but growth brings pressure. How the industry responds now will shape the next decade of RVing.Thanks for listening. We'll be back Wednesday with another Stories from the Road episode.
The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier
Shoot us a Text.Episode #1253: Today we're digging into why fixed ops is carrying the dealership profit load, how dealer-focused AI just landed serious funding, and why Ford teaming up with Carhartt is about a lot more than merch.With new-car sales slowing, aging vehicles and a technician shortage are putting service departments squarely in the profit hot seat. Dealers are leaning into mobile service, tech, and creative staffing strategies to protect margins and make every service lane interaction count.Service departments drive 85–90% of revenue for many dealersVehicle age hit 12.8 years in 2025, boosting service demandMobile service is gaining traction despite $100K startup costs, while AI and video tools improve efficiency—but dealers must balance tech with personal service.“There is not a department in any dealership in America more important than the service department,” said Tom McCollum, chairman of the Audi National Dealer Council.As dealerships increasingly lean on conversational AI to handle customer communication at scale, book more appointments, and squeeze more revenue out of every lead, Mia Labs has raised a hefty Series A round.Mia Labs raised $20 million, bringing total capital raised to $29 millionThe platform now serves 350+ franchise dealerships and enabled more than $45 million in dealer revenue in 2025 alone.Mia's AI has powered over 1 million customer conversations, booked 130,000+ sales and service appointments, and saved 1.5 million human-hours.The company has new product launches teased for NADA 2026, with CEO and co-founder Brian Hoang saying “We're building the most sophisticated AI super employee in the automotive space,”Ford is teaming up with Carhartt in a multiyear partnership that blends brand, philanthropy, and workforce development. The goal: get more people into skilled trades, support technicians, and celebrate the work ethic that keeps dealerships, trucks, and communities moving.The partnership includes co-branded gear, uniforms for technician trainees, and a Carhartt edition 2027 Ford Super Duty with design cues inspired by real job-site textures.Ford, Carhartt, and partners are backing technician training through scholarships, tools, and support programs aimed at lowering barriers to skilled trades careers.“This is such a great match because we're all committed to making sure workers have the best equipment and gear that they can get,” said Ford CEO Jim Farley.This episode of the Automotive State of the Union is brought to you by Amazon Autos: Meet customerJoin Paul J Daly and Kyle Mountsier every morning for the Automotive State of the Union podcast as they connect the dots across car dealerships, retail trends, emerging tech like AI, and cultural shifts—bringing clarity, speed, and people-first insight to automotive leaders navigating a rapidly changing industry.Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/
- Trump Opens the Door to Chinese Car Plants in The U.S. - 8,000 Dealers Gone: The Brutal Restructuring of China's Auto Market - Porsche's 1,156-HP Electric Cayenne Aims to Save Its Chinese Business - India Slashes Tariffs on EU Cars To 40%—Is an Export Boom Coming? - No More Discounts? Chinese EVs Pivot to Ultra-Low Interest 7-Year Loans - China Hits 469 Million Vehicles—The Scale of The Global Leader - Why Audi Is Losing Its U.S. Plant Hopes
The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier
Shoot us a Text.These three dealers used to work together, and now they are teaming up to make a real difference.Charlesglen Toyota, 5th Avenue Volkswagen, and Lexus of Royal Oak worked with their teams to raise $265,000 for local charities, matching employee donations and backing causes close to home: mental health support, autism services, and animal rescue.Read the full story here: https://daily.asotu.com/p/canada-opens-the-door-to-china-evsJoin Paul J Daly and Kyle Mountsier every morning for the Automotive State of the Union podcast as they connect the dots across car dealerships, retail trends, emerging tech like AI, and cultural shifts—bringing clarity, speed, and people-first insight to automotive leaders navigating a rapidly changing industry.Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/
Compliance isn't glamorous, but ignoring it can destroy a dealership.In Part 3 of our throwback series with Randy Felice, Dealer Principal of ANS Motorcycles, we tackle one of the most overlooked topics in the powersports industry: compliance.From advertising regulations and finance laws to OFAC checks, military lending rules, insurance verification, and sales contract mistakes, Randy explains where dealers get exposed, why “everyone else does it” is not a defense, and how simple processes and checklists can protect your business.This episode is required listening for dealership owners, GMs, and F&I teams who want to operate professionally, build trust, and sleep better at night.Subscribe YouTube: https://youtube.com/@dealershipfixit Follow Our Host Jacob:LinkedIn: https://linkedin.com/in/jacob-b-berry Follow the Fixit:LinkedIn: https://www.linkedin.com/company/deal... Twitter: https://twitter.com/DealershipFixit TikTok: https://tiktok.com/@dealershipfixit Facebook: https://facebook.com/dealershipfixit Instagram: https://instagram.com/dealership_fixit Online: https://linktr.ee/dealershipfixitFree Resource: Ultimate Used Inventory Playbookhttps://dealers.motohunt.comConnect with Randy: https://www.linkedin.com/in/randy-felice-71161396/
Today I'm joined by Brian Macdonald, CEO & President of CDK Global. We explore the massive scale of the CDK's automotive data ecosystem and what it means to have a touchpoint with nearly 90% of car owners in the country. Brian breaks down how dealers can transform this historical database into a functional asset to improve operations and capture market share. This conversation reveals the strategic power of connectivity in an increasingly data-driven industry. This episode is brought to you by: 1. Lotlinx - What if ChatGPT actually spoke dealer? Meet LotGPT — the first AI chatbot built just for car dealers. Fluent in your market, your dealership, and your inventory, LotGPT delivers instant insights to help you merchandise smarter, move inventory faster, and maximize profit. It pulls from your live inventory, CRM, and Google Analytics to give VIN-specific recommendations, helping dealers price vehicles accurately, spot wasted spend, and uncover the hottest opportunities — all in seconds. LotGPT is free for dealers, but invite-only. Join the waitlist now @ http://Lotlinx.com/LotGPT 2. OPENLANE - The world's best online dealer marketplace for used cars, bringing you exclusive inventory, simple transactions, and better outcomes. Learn more @ http://openlane.com/cdg 3. Nomad Content Studio - Dealers—big news. CDK just leveled up their CRM in a massive way. We're talking next-gen AI baked right into your daily workflow: Automatically following up with internet leads, surfacing buyer insights, and giving you instant AI-generated summaries of every customer interaction—no more digging through notes. And CRM Video is here. Record, send, and track personalized videos to customers—all inside the CRM. Check out the AI enhanced CDK CRM: Visit @ AI enhanced CDK CRM to learn more. Check out Car Dealership Guy's stuff: For dealers: CDG Circles ➤ https://cdgcircles.com/ Industry job board ➤ http://jobs.dealershipguy.com Dealership recruiting ➤ http://www.cdgrecruiting.com Fix your dealership's social media ➤ http://www.trynomad.co Request to be a podcast guest ➤ http://www.cdgguest.com For industry vendors: Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com Industry job board ➤ http://jobs.dealershipguy.com Request to be a podcast guest ➤ http://www.cdgguest.com Topics: 00:55 What is Google Syndication? 01:35 What are Brian's bold predictions? 02:35 What is the current dealer economy? 04:29 What are the affordability trends? 06:29 How is AI innovating the industry? 07:12 What are CDK's data solutions? 18:31 What are the future industry predictions? Car Dealership Guy Socials: X ➤ x.com/GuyDealership Instagram ➤ instagram.com/cardealershipguy/ TikTok ➤ tiktok.com/@guydealership LinkedIn ➤ linkedin.com/company/cardealershipguy Threads ➤ threads.net/@cardealershipguy Facebook ➤ facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com
The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier
Shoot us a Text.Episode #1250: Colorado dealers filed suit on VW-backed Scout's direct-sales license, insurers face political heat as profits soar and affordability cracks, and Lemonade rolls out Tesla Full Self-Driving-based insurance, hinting at a future where driving software sets the rate.A group of Colorado VW, Audi, and Porsche dealers is suing the state after regulators approved a direct-sales dealer license for Scout Motors. Dealers argue the decision misreads state law and opens the door for OEMs to bypass franchised networks.Ten VW, Audi, and Porsche dealers filed suit this week, alleging Colorado improperly granted Scout a dealer license by treating it as an EV-only manufacturer.Dealers argue Scout's extended-range EV system is effectively a plug-in hybrid, disqualifying it from EV-only exceptions in state law.The lawsuit also claims Scout is an “alter ego” of Volkswagen Group, which already has franchised dealers and is barred from direct salesThe affordability conversation is turning its sights on insurers. After years of sharp rate hikes, home and auto insurers are posting near-record profits—and lawmakers are taking notice.Insurers are rebounding strongly, with the property and casualty industry posting its highest underwriting profit in nearly 20 years.Lawmakers in states like New York and Oklahoma are pushing profit caps, arguing rate hikes are out of step with household budgets.Auto insurance rates have stabilized nationally, but remain uneven by state, fueling continued consumer frustration.Lemonade is launching a new auto-insurance product built specifically for Tesla Full Self-Driving users, promising per-mile rates up to 50% lower when the software is engaged—an early glimpse at how insurance may evolve alongside partial autonomy.Lemonade will price insurance based on when Tesla's Supervised Full Self-Driving system is active versus human driving.The product relies on new vehicle telemetry data enabled through a technical collaboration with Tesla.Launch begins in Arizona on January 26, with Oregon following a month later.The move signals insurers are preparing for a future where software performance, not just driver behavior, sets risk and price.Lemonade president Shai Wininger said, “A driver who can see 360 degrees, never gets drowsy, and reacts in milliseconds isn't like any other driver.”This episode of the Automotive State of the Union is brought to you by Amazon Autos: Meet customers where they shop: reach high-intent buyers shopping for their next Join Paul J Daly and Kyle Mountsier every morning for the Automotive State of the Union podcast as they connect the dots across car dealerships, retail trends, emerging tech like AI, and cultural shifts—bringing clarity, speed, and people-first insight to automotive leaders navigating a rapidly changing industry.Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/
Episode 273-Warning: Critical Gun Law Alert Also Available OnSearchable Podcast Transcript Gun Lawyer — Episode Transcript Gun Lawyer — Episode 273 Transcript SUMMARY KEYWORDS New Jersey gun laws, accidental discharge, criminalization, reckless discharge, felony consequences, gun ownership rights, self-defense, insurance coverage, Second Amendment, gun safety, gun dealers, international disarmament, gun control, gun owner education, legal challenges. SPEAKERS Speaker 2, Evan Nappen, Teddy Nappen Evan Nappen 00:17 I’m Evan Nappen. Teddy Nappen 00:19 And I’m Teddy Nappen. Evan Nappen 00:20 And welcome to Gun Lawyer. Well, folks, the New Jersey legislature has done it again. They have passed some atrocious gun laws, and I need to make all of you aware of one, particularly, that is very much a threat. It is something that’s going to affect many, many gun owners, and it is not being talked about in the general media, of course, because of how they write these laws in such a sneaky, underhanded way. But this law is going to impact all of us, frankly. And the potential is there, under this law, to not only take away gun owners’ rights to have guns, but to turn us all into felons at any time, simply based on an accident. That’s right, an accident. Evan Nappen 01:31 Because what New Jersey legislature’s both houses have passed, and I expect, very shortly, the governor will sign, is Assembly Bill, 4976. (https://pub.njleg.gov/Bills/2024/A5000/4976_R2.PDF) And what this bill does is it criminalizes Accidental Discharges (ADs). Now, an accidental discharge is when your gun goes off, accidentally, either by what some folks call an uncommanded discharge or an accidental discharge. But it is something that can happen, and although we have to always be very careful, circumstances can be such that a mistake can be made. I mean, we’re all human, and mistakes can happen. And unfortunately, you know, I see it in the practice, and I get accidental discharge cases all the time where individuals make a mistake and a gun goes off unintended. It happens. Now sometimes it happens because of the actual mechanical flaws to a firearm and that can be because of a gun’s design. It can even be due to circumstances where a firearm can go off from the slightest touch. Evan Nappen 03:08 Now you may not be aware of this, but years and years ago, I know of a case where an individual had a shotgun that this fellow had kept loaded. One of those single shot, top-breaker type shotguns. You know, like the old kind of like the toppers, the H and R Toppers, and what have you, similar to that. It Page – 1 – of 11may even have been one. I don’t know. But it’s one of those old single shot shotguns. And for probably 50 years, that gun had remained loaded with a shell in it. At one point, there were folks that were causing all kinds of problems in this guy’s yard, and he wanted to scare them off. He didn’t want to shoot them, and he put the gun out of, pointed the gun out the window, and boom. It went off, and he never pulled the trigger. He absolutely never pulled the trigger. There was no hit to the primer of the shell when it went off. And what has happened was, in this particular design of the gun, the firing pin had been pushing against the primer because the hammer was down and it didn’t have a firing pin block. And for like 50 years, this gun sat there, sensitizing the primer so that the slightest touch, you know, just the right jolt, without having to actually pull the trigger, made it go off. So, a gun can actually even do that under those extraordinary circumstances. Evan Nappen 04:57 But normally, an accidental discharge or uncommanded discharge that we encounter is because somebody believed, honestly believed, their gun was unloaded. And it ends up, of course, that it wasn’t. Now this can happen because somebody thought they checked it and maybe even did check. But then, with a magazine in and the slide going forward, a round loads, but they didn’t realize that it loaded, because they checked that it was unloaded. And sure enough, there’s a round there. I mean, I’ve seen every combination of error that could happen and a discharge can occur. And, of course, we know the rules, always point in a safe direction, etc. Make sure your gun is unloaded. Double, triple check to make sure that the chamber is empty. That there’s no magazine, and there’s no live ammo. I mean, all those things that we do. But accidents can happen, just like in a motor vehicle. We drive as safe as we possibly can, but people still have accidents. And what New Jersey has done in this bill is essentially criminalize an accident so that individuals will be looking at what is, in all likelihood, felony level charges. And they structured this bill in just a sneaky, evil, devious way. It’s going to have great impact, and it’s going to create, I think, unintended consequences. Evan Nappen 06:40 Now, as gun owners, we have to understand how we have to behave if any of us ever are so unfortunate as to have an uncommanded or accidental discharge. So, the law talks about “recklessly” having a discharge. “Reckless” in criminal law means, you know, with a conscious disregard of a known risk, okay? Criminal laws can have recklessly or reckless as a standard, as opposed to something being intentional, right? So, if you intentionally meant to pull the trigger, that’s intentional. Reckless could still be you didn’t intend to do it. But if there was that conscious disregard of that known risk and it ended up discharged, then you could argue that it’s reckless. So, reckless is kind of a standard where it’s not that traditional mens rea, your mental and your mental state of having that intention to have the gun fire. Reckless has been in our criminal law for a long time, and reckless conduct is something that’s out there, like reckless driving. I’m sure that you have heard of that. Evan Nappen 08:05 But what they’re doing here is even more devious by using the word “reckless”. So, what now is being prohibited? And I’m going to read this to you so you can see how they’ve done this. It says, a person commits a disorderly person’s offense. Now that sounds like, okay. A disorderly persons offense in New Jersey is equivalent to a misdemeanor. It’s not a felony. So, you’re saying, well, first of all, this is not creating a felony. It’s creating a disorderly persons offense, right? It sounds like it’s, you know, Page – 2 – of 11apparently, trying to be reasonable. But trust me, folks, it isn’t. I’m going to show you why. “A person commits a disorderly persons offense by recklessly discharging a firearm.” Okay, so at this point they’re saying, well, it’s just a low level offense, and it’s for recklessly discharge. You know, we’ve conscientiously disregarded a known risk. Okay, so it started out sounding, you know, not great, but okay. It’s not. It shouldn’t affect a lot of folks, and luckily, if it does, it’s still a misdemeanor. And, of course, it requires that recklessness. So, that sounds all good. Evan Nappen 09:22 Let me start again and read you, but wait until you hear the rest of it. A person commits a disorderly persons offense by recklessly discharging a firearm “using live ammunition rounds”. Well, okay, that’s good to know. A blank gun isn’t a reckless discharge, but you know you’re firing a blank. No live ammo. Okay. So, if I’m firing dead ammo or ammo that’s not live, then that’s not a reckless discharge. Well, good. How do I get a discharge with ammo that’s not live? I don’t know how that’s even going to happen. But okay, they throw that in, probably more as subterfuge and, you know, smoke and mirrors. But again, here we go. “A person commits a disorderly persons offense by recklessly discharging a firearm using live ammunition rounds unlawfully . . .” Okay, unlawfully. So, you’re unlawful. “. . . or without a lawful purpose.” Whoops, wait a minute. “Without a lawful purpose.” You commit a disorderly persons offense by recklessly discharging a firearm without lawful purpose. Evan Nappen 10:35 Except that a second conviction for such an offense constitutes a crime of the fourth degree. Well, a crime is a felony, and that’s a fourth degree. It’s a year and a half in jail. And a third or subsequent conviction is a third degree and that’s five years in State Prison. Okay. So, you may even read this part and say, well, it’s still arguably, weirdly reckless, maybe. But it’s for discharging a firearm without lawful purpose, but at least it’s a disorderly persons offense. And I, boy, if we do it once, I sure wouldn’t think I’d do it again. So, why is this such a problem, you know. Evan Nappen 11:09 But oh, well, wait, wait, wait. We’re not done yet. Because then it says, if a person commits a violation under this section, you’re charged with a crime one degree higher than what ordinarily would be charged for such an offense when the violation occurs within 100 yards, 100 yards, folks. Not 100 feet. A football field’s worth of distance of an occupied structure. Oh, what’s an occupied structure? Any building, room, ship, vessel, car, vehicle, or airplane, or a place adopted for overnight accommodations of persons or for carrying on business therein. Wait a minute, wait a minute. Wait a minute! An occupied structure includes a car or vehicle, and it doesn’t even mean it has to be occupied. It means even a vehicle or a building or a room, and it has to be within 100 yards, a football field, of a car. If there’s a car driving by within 100 yards where the accidental discharge takes place. If you’re in your own home? I mean, this is basically every accidental discharge. You will probably be within 100 yards of a car or a building or a room, or hotel or whatever, or an airplane. Man, even if the airplane is flying over the sky, I don’t know. I mean, this is nuts. Evan Nappen 12:55 So, if the violation occurs within 100 yards of a “structure”, guess what? It’s no longer that disorderly persons offense. It’s bumped instantly to the fourth degree, felony level offense. Up to a year and a half Page – 3 – of 11in State Prison, and now you’re going to be a convicted felon. That’s if your gun discharged for not having, without a lawful purpose. Oh, you mean like an accident? Yeah! Like an accident. An accident because you didn’t have a lawful purpose. Did you lawfully have a purposeful accident? No, that’s silliness in a nutshell. So, what it means now is essentially any accidental discharge is a felony in New Jersey, and you can face State Prison time of at least a year and a half, unless it’s going to be enhanced even more based on these other factors. And as a felon, you lose your gun rights for the entire United States. Evan Nappen 14:12 And even if it’s kept at the misdemeanor, a so-called disorderly persons level, they’re still going to go after your gun license and your gun rights. They’ll claim, under Chapter 58-3 of the licensing law, that you’re somehow a danger to public health, safety, welfare. You think if you’re going to have a criminal charge, a criminal offense charged here of accidental discharge, where they’re classifying it as reckless because it went for a “an unlawful purpose”. Like I said, I don’t know how you have a lawful purpose accident. And it was somehow within 100 yards of any car or room, which made it originally a felony even, right? Felony level in New Jersey. You’re getting your license and your guns confiscated and taken and face prosecution over this insane law. Evan Nappen 15:17 Now, this is the consequences of this bill, right? But that’s just the consequences in the law itself, like the penalty you may face and licensing problems. But what it also means is that upon any accidental discharge, folks, any, you immediately, now, immediately, have a Fifth Amendment right against self- incrimination, and you’re going to have to stand by that. Because I know in many of the cases we’ve seen, someone had an accidental discharge, and it may have gone through their wall. It may have gone to a neighbor’s house. It may have not whatever. But if you react, if you call the police, if you try to find out what happened, any type, you’re getting criminally charged. You have a right to say nothing. You have an absolute right, a Fifth Amendment right to remain silent, because you will end up incriminating yourself. This is going to mean that any New Jersey gun owner who has an AD or an uncommanded accidental discharge needs to immediately take the Fifth and seek counsel, the Sixth Amendment. Just call your attorney and don’t say anything to anyone. Do not make any statements to law enforcement or anybody. And, you know, this is a shame. Because what if that round actually caused injury to somebody? Teddy Nappen 16:59 Actually take it a step further. Evan Nappen 17:01 Think about it. You’re gonna incriminate yourself. You gotta absolutely. Go ahead, Teddy. Teddy Nappen 17:07 Take it a step further. Imagine instead of “gun”, this was “car”. I asked. I was in. I got into a car accident. So, therefore, all car accidents are felonies, where there is nowhere. Were you back? Were you 100 feet from your driveway? Was there a car driving by? Did you back into that car? Felony! You are now a felon because of that. And don’t tell me it’s the firearm versus the car! Because the car is a Page – 4 – of 11two ton steel death machine that kills more people than firearms do. So, it’s that level of argument, the utter draconian insanity that they have created here. Where from an accident, an actual accident, God forbid. Evan Nappen 17:54 An accident. That is right. Teddy Nappen 17:56 You are guilty until proven innocent. Evan Nappen 17:59 And wait. Let me say this. This has been put out there as a possible problem for self-defenders. And that’s actually not completely accurate, because there’s an exemption here that says it’s an affirmative defense, if you fired your gun in self-defense. Okay. Affirmative defense means the burden is on you to prove that you acted in self-defense. Then they’ll say, okay, that wasn’t a reckless discharge. But even the fact that the legislature has to put in there that if you act in self-defense, it’s an affirmative defense. Well, wait a minute. Why is it an affirmative defense? Because it wouldn’t have been reckless if it was intentional. Why do we even need that? So, in other words, the legislature itself knows that they’ve manipulated this law to simply be discharge for unlawful purpose, period. If you didn’t have a lawful purpose when your gun went off, it’s felony level if it’s within 100 yards of a car, or a room, or a building. Insanity. Evan Nappen 19:05 And as you say, Teddy, it would be like making every car accident, any fender bender that you have, you become charged with a felony. New Jersey has done that to gun owners now. Any accident, any accidental discharge, you’re going to face these criminal charges. This is going to, you’re going to end up in the system. If you have an AD, you’re getting charged. And now we’re going to have to fight this out on an offense that is essentially strict liability. That is the way they’ve set it up. Couching it and hiding it under so-called reckless, recklessly. But when they actually write it, they put the recklessly with the little bonus of having “without a lawful purpose”. This is nuts. Nuts. Nuts. Evan Nappen 19:58 I’m telling you right now the cases we get, it’s going to be crazy, crazy and a problem. So, folks, be extra careful. This is bad news. It has passed both houses, and the Governor, I’m sure, will sign it very shortly, if he hasn’t signed it already. And now gun owners are at extreme risk under this law. Teddy Nappen 20:24 I just thought of another one, too. What if you’re a first time shooter and you go to a range course, you’re in a range, a gun range learning, and the gun accidentally goes off because you’re brand new to firearms? You’re now a convicted felon. No discretion. Evan Nappen 20:44 Oh, well. It was near a room. That’s right, no discretion, and anybody that has that AD. So, again, it’s designed to disenfranchise gun owners of Second Amendment rights. And by the way, you may not be Page – 5 – of 11able to then get even insurance coverage. Because if it’s criminalized over what you did, it’s not anymore. Now, you’re talking about behavior where they can claim it’s a criminal act. It’s a criminal act, okay? And again, you may depending on your policy, depending on what actually the injuries and damage, you may not even have coverage. The insurance companies will use it to deny you coverage. I’m sure of that. That’s their job, as it normally is, anyway. To try to figure out how to deny coverage. Well, they’ve just given them that ability on the civil side to further make it harder for you. It’s jeopardizing gun rights, and it’s looking at creating incarceration at felony level for gun owners. It’s outrageous, and it really is something that I’m sure we’re going to see major, major impact. And then that’s not the only fun. Go ahead, Teddy. Teddy Nappen 22:04 I was just curious on the constitutionality of it? Because they’ve made, there must be some avenue. Because it’s very, like they’re giving no discretion? And just saying. Evan Nappen 22:16 Nope. Teddy Nappen 22:16 It’s automatic. There’s no constitutional challenge. Evan Nappen 22:20 Well, I guess there could always be a constitutional challenge. But what’s going to happen is it’s going to have to be the fight. The real fight is going to be over, maybe an argument of, was there a conscious, conscientious disregard, or conscious disregard of a known risk. But the other side will argue that as soon as you have a gun with ammo, you have a known risk. I mean, a firearm, and that’s their entire anti-Second Amendment strategy. Teddy Nappen 22:43 When you deal with guns, you do so at your peril. Evan Nappen 22:53 Right! And that’s New Jersey case law, right there. So, they’re saying, hey, you do it at your peril. You took a known risk because you possessed a gun, even. You can well see a New Jersey jury buying that argument. This is nuts, and gun owners, beware, beware, beware, beware. And like I said, this isn’t the only shenanigan that occurred in Trenton. They also signed S1425. (https://pub.njleg.gov/Bills/2024/S1500/1425_R1.PDF) Now, this is actually law. This law, real quick, specifically applies just to dealers. Just to New Jersey dealers. How nice. They have their own very special law now. This law says, “A licensed dealer who sells or transfers a firearm to a person when the dealer knows or reasonably should know that person intends to sell, transfer, assign, or otherwise dispose of that firearm to a person who is disqualified from possessing a firearm under State or federal law is guilty of a crime of the second degree.” That means up to 10 years in State Prison. They have a minimum mandatory period of three and a half years, and they made it a second degree. This is insane. Page – 6 – of 11Evan Nappen 24:03 If you’re a dealer in New Jersey, they can claim that you reasonably should have known that a gun you transferred to somebody was going to be transferred to somebody who was disqualified from possessing. Let me give you an example. You sell a Red Rider BB gun. That’s a firearm under New Jersey law. And if you reasonably should have known that that person was going to let their kid have that BB gun, you’re looking at a second degree charge here, Dealers. Yeah for that BB gun. Because as long as the state can show you reasonably should know that, that the person intended to transfer it to someone who was disqualified, who would be arguably that minor, unless it’s under a strict exemption. I mean, this is the kind of pathways being cut here. How do you know or reasonably should know? What is that reasonably should have known nonsense? Evan Nappen 25:03 I mean, that’s again, 12 people on a jury are the ones who’s going to decide whether reasonably you should know. All the law says, “. . . ‘reasonably should know’ means that a person reasonably should know a fact when, under the circumstances, a person of reasonable prudence and competence would ascertain or know that fact.” Oh, that’s a that’s so crystal clear. Huh? Real, crystal clear. Now what it means is 12 people who aren’t smart enough to avoid jury duty are going to decide whether the dealer should have known on that gun sale. And if they decide otherwise, the dealer is looking at a minimum mandatory sentence on a second degree crime, which carries up to 10 years in State Prison. Okay? That’s what they’re doing. Focused on New Jersey dealers. Do you think they want to put every dealer in New Jersey out of business? I do. And that’s the other bonus law that’s actually signed into law. It’s ripe for abuse, folks. Beware. It is just atrocious what’s going on in New Jersey. Evan Nappen 26:07 Let me tell you about our fight. You know, we are in this fight. We constantly, we’ve tried to fight these things. New Jersey is an extremely tough environment. We’re going to see court challenges, even more court challenges, and it’s our state Association that’s going to be heading the fight. I’m sure we’re going to see a constitutional challenge to this so-called Accidental Discharge bill and the same over what they’re looking to do to dealers. And it’s ANJRPC, the Association of New Jersey Rifle & Pistol Clubs at the forefront, fighting for our rights. They’re the umbrella organization of gun clubs in New Jersey, and you can join as an individual member. You really need to. You’ll be sent email alerts, and you’ll be told what’s going on. And you know, we’re able to get changes made with pressure, but most importantly, our salvation seems to be in the judicial fight in the courts. The Association is there as we speak. This is an extremely tough environment in New Jersey, the toughest in America, where the oppression of Second Amendment rights is second to none. New Jersey wins the prize for Second Amendment oppression, and it’s the Association there at the forefront. You need to be a member. Go to anjrpc.org and join today. Be part of the solution. It’s really important that you do that. Evan Nappen 27:43 I’d also like to talk about our good friends at WeShoot. WeShoot is an indoor range in Lakewood, easily accessible, off the Parkway. It’s where Teddy and I both shoot, and we both qualified. It’s where we got our CCARE and where we get our training. We love WeShoot. That’s the place to shoot. It’s a place you can shoot. They have a wonderful facility, a great pro shop, and great instructors. You’ve got to check out their website, magnificent photography there. And they run all kinds of great deals and Page – 7 – of 11specials, and they have all the top state of the art equipment. Check out weshootusa.com. weshootusa.com. You’ll be glad you did. It is a great resource for us to have a range right there in Central New Jersey that is as professional and modern as WeShoot. Go to weshootusa.com and check them out. You will be thrilled, just like Teddy and I. Well, that’s where we shoot. It’s what we love. You’ll love it too. Evan Nappen 29:00 Let me also mention my book, New Jersey Gun Law. It’s the Bible of New Jersey gun law. I’m working on the update from what I just told you today. So, the free update will be coming out, including the 2026 Comprehensive Update. We’re going to look at and add in all the new laws that’ll be coming out shortly. So, if you have the book, make sure you scan the QR cover. The QR code on the cover. Join my free private subscriber base, and you’ll get notice of the updates that are forthcoming. You can buy the book at EvanNappen.com. That’s right, www.EvanNappen.com. Go to EvanNappen.com and get the big orange book today. You’ll be glad you did. It’s over 500 pages, 120 topics, all Question and Answer, designed to make it as user friendly as possible. I try to make it so you can navigate these treacherous waters of Second Amendment oppression in New Jersey. So, go to EvanNappen.com and get your book. Teddy, what do you have for us today in Press Checks? Teddy Nappen 30:15 Well, as you know, Press Checks are always free. While you’re talking about the utter insanity that is New Jersey, there’s one positive bit of news. It’s kind of been, you know, from the entire news cycle of everything they try to cover. There’s one thing that kind of slipped under the cracks that some people did pick up on. And it caught my eye. I was like, wait a second, I remember this. So, President Trump has withdrawn from the UN Register of Conventional Arms. (https://gunrights.org/united-states- withdraws-from-united-nations-register-of-conventional-arms/) That treaty. Now, I remember growing up as a kid, Dad, you told me, always keep an eye out if there are blue helmets walking down the street. Evan Nappen 31:01 Yeah, that’s right, that blue helmet day came, if that ever was to come. Yep. Teddy Nappen 31:08 And oh, I remember you telling me about that treaty. And you know that stupid, you know, the UN has always been an anti-gun organization, with that stupid, bent revolver they have. Evan Nappen 31:20 Yeah, the revolver with a barrel and a pretzel knot. (https://dam.media.un.org/archive/Gift-of- Luxembourg-to-the-United-Nations-2AM9LOQORWK.html) I mean, look at folks. It’s a revolver, by the way. It’s not an AK, you know. It’s not an AR. It’s not in an “assault firearm”. No, no. It’s a freaking revolver with a barrel in a pretzel knot there. Gee, who are the primary possessors of revolvers? I wonder. Is that paramilitary organizations? No. Terrorist, radicalized wackos? No. A revolver. Let me see. Oh, you mean, like average citizens? Wow, hmm. Interesting. Page – 8 – of 11Teddy Nappen 32:02 But what I remember that being back, you know, where this was a big fear. Where it was the giant arms treaty, where they were trying, I think it wasn’t ratified by Obama, but that was that insane policy to try, even. The UN even actually has an Office of Disarmament. (https://disarmament.unoda.org/en/our- work/conventional-arms/legal-instruments/arms-trade-treaty) That’s actually their whole like deal. What they try to push for. Now, they cloak it in like militarily. If you actually go to the website, this was from the gunrights.org. (https://gunrights.org/united-states-withdraws-from-united-nations-register-of- conventional-arms/) The National Association of Gun Rights put out the article, and they provide the link where you can go on to the UN website. You can see their register of their whole charter on the UN, and it goes into they brag about it. We’ve recorded and captured 90% of the global arms trade. By the way, this was supposed to be about, you know, tanks, armored carriers. You know, stuff used in actual, like, large scale warfare. But then I love how they do this. In 2016 they adopted the international small arms and light weapons in parallel with the other seven categories, so we can keep track of all small arms. Hmm, 2016. What were they doing to try, what was the big anti-gun push to try to disarm us around that time? Thinking that they’re going to try to go around collecting our arms in the United States. Like it’s so disgusting. I love how they just cloak it. You actually can go on to their reports. I got bored. So, I clicked the arms report of 2023 and I was like, okay, armored carriers, all that . Small arms. I wanted to look and see who were like the top buyers. So, revolvers and self-loading pistols – Iraq. Apparently. Evan Nappen 33:57 Really? Teddy Nappen 33:58 Yeah, like 2,150 pistols from us to Iraq. Evan Nappen 34:03 Oh, from the U.S.? Teddy Nappen 34:05 Yeah, from the U.S. It keeps track of each country. Evan Nappen 34:07 Well, we’re making them. Teddy Nappen 34:09 Yeah. Evan Nappen 34:09 Of course. We’re a major industrial manufacturer. What we should be doing is making guns. Teddy Nappen 34:14 Yeah. And then rifles and carbines. They separate that from “assault firearms”. Rifles and carbines. 20,000 to Israel. So, there you go for that end. Page – 9 – of 11Evan Nappen 34:27 Yeah, Israel makes a lot of their own weapons, too, and they make really good ones. Teddy Nappen 34:32 Yeah, I know they have the Hebrew hammer. Evan Nappen 34:35 Oh, yeah! Teddy Nappen 34:35 The Tabor X95. (https://iwi.us/firearms/tavor-x95/) But with the sub-machine guns, Saudi Arabia, 550. Evan Nappen 34:41 This doesn’t even matter. This is so absurd, and it’s just trying to globalize Second Amendment oppression. You know, our country’s blessed with Second Amendment. And of course, New Jersey does everything it can to undermine it, but the majority of America doesn’t do that. But internationally, we, you know, they hate us. They hate our Constitution, and they want to see us disarmed. We are standing as a threat to their globalist intentions, right? Teddy Nappen 35:21 I mean, that was the famous line that Donald Trump said to the world. The world does not belong to globalists. And that’s a fact. And here, in their charter, they even say, such measures, as they’re describing the whole disarmament office, such measures can also encourage restraint in the transfer and production of armament and decelerate military build up. In words of, okay, we need to lower the amount of guns in the world and try to disarm the people. That’s the cover they run, but they dress it up. I will give the Left credit. Their ability to wordsmith their way into something else is crazy. Evan Nappen 36:06 Well, listen, man. It’s not every political group that can convince people, you know, that a man can be a woman. So, why can’t they convince the world about this with guns? Right? Teddy Nappen 36:17 Well, it’s the political group that has the. When they did the whole study on mental health of different groups, the vast majority of people that vote Democrat have mental illness. So, let that sink in. That was an actual study, and that was put out by, like, CNN! So. Evan Nappen 36:18 Really? Teddy Nappen 36:19 Yeah, they had to be like. No, I love it. If you are ever bored? Anyone who’s very bored, go on to CNN and catch Harry Enton, the statistics guy. He’s the golden retriever of CNN. He just talks about numbers, and he gets so excited. He’s like, oh my God, have you seen these numbers? I can’t believe Page – 10 – of 11it. He’s always, like, shocked every time. He sees like, you know, everyone keeps saying Trump’s numbers are going bad, but you go over to here. Six months ago, 84, and now, it’s 85. Oh, wow, amazing. Like, it’s just, it’s that energy. It’s crazy. Evan Nappen 37:13 Well, how old is he? Maybe he’s just trying to get excitement to statistics? Teddy Nappen 37:18 I know, but it’s just like, what are the numbers? Pretty good. He’s like, gad Zooks. He’s like, clapping. I know. It’s just like, what the heck is it? Like if anyone is bored? Just look up Harry Enten on CNN. He’s, it’s so fucking weird. Evan Nappen 37:37 Okay, I love it. All right, Teddy. Well, that is interesting to know, but I’m not surprised, not surprised at all. This is the moment, the moment when we discuss the GOFU, that is the Gun Owner Fuck Up. It is one of the most important aspects of what we do, because every day we deal with Gun Owner Fuck Ups. And when we can let the listeners know, you get to learn expensive lessons for free. And this week’s GOFU is real simple. It’s Accidental Discharge. Let me just make it real clear. Now, more than ever, more than ever, you’ve got to be extremely overly conscientious. You better triple check chambers. You’ve got to make sure. You cannot afford in any way to have any kind of Accidental Discharge in New Jersey, because you risk it all. You risk it all. You risk becoming a felon. You risk going to prison. You risk losing your gun rights for the entire United States. You risk not being covered, arguably, by insurance. It is an insane risk that New Jersey is imposing, and I’ve seen 80 cases throughout my entire practice. Unfortunately, they happen, and, you know, in hindsight, they’re all avoidable. But folks don’t be a GOFU. Please, please, please. Follow all the rules of safety, and make sure you treat every gun as loaded. Every gun, you treat as loaded. Do not for a second, not do that. It’s just that critical. They’re criminalizing those who make a simple mistake, and there is no tolerance. Evan Nappen 40:00 This is Evan Nappen and Teddy Nappen reminding you that gun laws don’t protect honest citizens from criminals. They protect criminals from honest citizens. Speaker 2 40:13 Gun Lawyer is a CounterThink Media production. The music used in this broadcast was managed by Cosmo Music, New York, New York. Reach us by emailing Evan@gun.lawyer. The information and opinions in this broadcast do not constitute legal advice. Consult a licensed attorney in your state. Page – 11 – of 11 Downloadable PDF TranscriptGun Lawyer S5 E273_Transcript About The HostEvan Nappen, Esq.Known as “America's Gun Lawyer,” Evan Nappen is above all a tireless defender of justice. Author of eight bestselling books and countless articles on firearms, knives, and weapons history and the law, a certified Firearms Instructor, and avid weapons collector and historian with a vast collection that spans almost five decades — it's no wonder he's become the trusted, go-to expert for local, industry and national media outlets. Regularly called on by radio, television and online news media for his commentary and expertise on breaking news Evan has appeared countless shows including Fox News – Judge Jeanine, CNN – Lou Dobbs, Court TV, Real Talk on WOR, It's Your Call with Lyn Doyle, Tom Gresham's Gun Talk, and Cam & Company/NRA News. As a creative arts consultant, he also lends his weapons law and historical expertise to an elite, discerning cadre of movie and television producers and directors, and novelists. He also provides expert testimony and consultations for defense attorneys across America. Email Evan Your Comments and Questions talkback@gun.lawyer Join Evan's InnerCircleHere's your chance to join an elite group of the Savviest gun and knife owners in America. Membership is totally FREE and Strictly CONFIDENTIAL. Just enter your email to start receiving insider news, tips, and other valuable membership benefits. Email (required) *First Name *Select list(s) to subscribe toInnerCircle Membership Yes, I would like to receive emails from Gun Lawyer Podcast. (You can unsubscribe anytime)Constant Contact Use. Please leave this field blank.var ajaxurl = "https://gun.lawyer/wp-admin/admin-ajax.php";
In part 4 of our Pre NADA AI Spotlight series, I'm joined by Shaun Sorensen, CEO and Co-Founder of Kenect. We dig into why the biggest untapped profit pool in dealerships isn't sales—it's service—and how AI agents are moving from “assistive tools” to full-on employees. Shaun breaks down inbound vs. outbound AI, the real risks dealers fear, and how data-driven personalization is already driving nine-figure service revenue results. This episode is brought to you by: 1. Merchant Advocate - Merchant Advocate saves businesses money on credit card fees WITHOUT switching processors. Find out how they can help your dealership with a FREE analysis. Click on @ http://merchantadvocate.com/cdg for more. 2. Ikon Technologies - Ikon Technologies delivers a connected vehicle program for dealers that maximizes Customer Lifetime Value by driving sales efficiency and securing non-cancellable PVR on your front end while delivering an average of 50 additional customer-pay ROs every single month for your service bays. At NADA 2026 in Las Vegas, visit Stand 1763 West to see the benefits for yourself and take your chance to roll the dice to win a Rolls Royce (terms and conditions apply; no purchase necessary). Plus, as an exclusive offer for listeners, mention “Car Dealership Guy” when you sign up at NADA to have your entire initial installation fee waived—book your demo today @ http://ikontechnologies.com/CDG 3. Kenect - The platform auto dealers are using to gather reviews, generate leads, and improve their online reputation, all powered by AI. – http://www.kenect.ai Check out Car Dealership Guy's stuff: For dealers: CDG Circles ➤ https://cdgcircles.com/ Industry job board ➤ http://jobs.dealershipguy.com Dealership recruiting ➤ http://www.cdgrecruiting.com Fix your dealership's social media ➤ http://www.trynomad.co Request to be a podcast guest ➤ http://www.cdgguest.com For industry vendors: Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com Industry job board ➤ http://jobs.dealershipguy.com Request to be a podcast guest ➤ http://www.cdgguest.com Topics: 01:06 Why did Shaun shift from dealer to innovator? 02:10 What is the biggest AI challenge in dealerships? 03:24 How is service AI revolutionizing dealerships? 04:57 What has been AI's biggest impact so far? 08:00 What was the hardest part of AI adoption? 12:55 What are the broader AI trends to watch? 13:15 What is a key question from the group? 20:00 How can dealers start with AI today? 26:43 What are Shaun's final thoughts and personal insights? Car Dealership Guy Socials: X ➤ x.com/GuyDealership Instagram ➤ instagram.com/cardealershipguy/ TikTok ➤ tiktok.com/@guydealership LinkedIn ➤ linkedin.com/company/cardealershipguy Threads ➤ threads.net/@cardealershipguy Facebook ➤ facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com