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Miguel Armaza sits down with Luvleen Sidhu, CEO & Founder of BM Technologies (NYSE American: BMTX) a US Banking-as-a-Service platform that provides access to multiple financial services. The company currently serves over two million account-holders and provides disbursement services at approximately 725 colleges and universities.We discuss:How they successfully pivoted BM Technologies from a consumer to a B2B modelBuilding a Banking as a Service company and navigating a highly regulated environmentPros and cons of going public through a SPAC in 2021 as a profitable companyPutting yourself in the client's shoes, Leadership lessons… and a lot more!Want more podcast episodes? Join me and follow Fintech Leaders today on Apple, Spotify, or your favorite podcast app for weekly conversations with today's global leaders that will dominate the 21st century in fintech, business, and beyond.Do you prefer a written summary, instead? Check out the Fintech Leaders newsletter and join 55,000+ readers and listeners worldwide!Miguel Armaza is Co-Founder & Managing General Partner of Gilgamesh Ventures, a seed-stage investment fund focused on fintech in the Americas. He also hosts and writes the Fintech Leaders podcast and newsletter.Miguel on LinkedIn: https://bit.ly/3nKha4ZMiguel on Twitter: https://bit.ly/2Jb5oBcFintech Leaders Newsletter: bit.ly/3jWIpqp
My guest on the show today is Luvleen Sidhu, CEO and Co-Founder of BM Technologies, Inc. (NYSE American: BMTX). BM Technologies—formerly known as BankMobile—is among the largest digital banking platforms and Banking-as-a-Service (BaaS) providers in the country, providing access to checking and savings accounts, personal loans, credit cards, and financial wellness. The BM Technologies (BMTX) digital banking platform employs a multi-partner distribution model, known as "Banking-as-a-Service" (BaaS), that enables the acquisition of customers at higher volumes and substantially lower expense than traditional banks, while providing significant benefits to its customers, partners, and business. Luvleen was recently Named Winner of Greater Philadelphia Ernst & Young (EY US) Entrepreneur Of The Year® 2022. She's also one of, probably, the youngest public company CEOs (not just MicroCap) that I've interviewed. We discussed all of this, and: What "Banking-as-a-Service (BaaS)" means and BMTX's opportunity here T-Mobile partnership; and, Business strategy around BMTX's announced merger with First Sound Bank expected to close in second half of 2022 With that, please enjoy my conversation with Luvleen Sidhu, CEO and Co-Founder of BM Technologies, Inc. For more information about BM Technologies, please visit: https://www.bmtx.com/, https://ir.bmtxinc.com/, https://www.t-mobilemoney.com/, https://luvleensidhu.com/ BMTX's social channels: https://twitter.com/bmtxinc https://www.facebook.com/bmtxinc/ https://www.instagram.com/bmtxinc/ https://www.tiktok.com/@bmtxinc https://www.linkedin.com/company/bmtxinc Luvleen's social channels: https://www.linkedin.com/in/luvleen-sidhu-021ab258/ https://twitter.com/luvleensidhu (@LuvleenSidhu) https://www.facebook.com/LuvleenSidhuBMTX/ This podcast was recorded and is being made available by SNN, Inc. (together with its affiliates and its and their employees, “SNN”) solely for informational purposes. SNN is not providing or undertaking to provide any financial, economic, legal, accounting, tax, or other advice in or by virtue of this podcast. The information, statements, comments, views, and opinions provided in this podcast are general in nature, and such information, statements, comments, views, and opinions, and the viewing of/listening to this podcast are not intended to be and should not be construed as the provision of investment advice by SNN. The information, statements, comments, views, and opinions expressed in this podcast do not constitute and should not be construed as an offer to buy or sell any securities or to make or consider any investment or other course of action. The information, statements, comments, views, and opinions expressed in this podcast (including by guest speakers who are not officers, employees, or agents of SNN) are not necessarily those of SNN and may not be current. Reference to any specific third-party entity, product, service, materials, or content does not constitute an endorsement or recommendation by the SNN. SNN assumes no responsibility or liability for the accuracy or completeness of the content contained in third party materials or on third party sites referenced in this podcast or the compliance with applicable laws of such materials and/or links referenced herein. The views expressed by guest speakers are their own and their appearance on this podcast does not imply an endorsement of them or any entity they represent. SNN does not make any representation or warranty as to the accuracy or completeness of any of the information, statements, comments, views, or opinions contained in this podcast, which may include forward-looking statements where actual results may differ materially. SNN does not undertake any obligation whatsoever to provide any form of update, amendment, change, or correction to any of the information, statements, comments, views or opinions set forth in this podcast. SNN EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY OR RESPONSIBILITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES ARISING OUT OF ANY INDIVIDUAL'S USE OF, REFERENCE TO, RELIANCE ON, OR INABILITY TO USE, THIS PODCAST OR THE INFORMATION PRESENTED IN THIS PODCAST. By accessing this podcast, the listener acknowledges that the entire contents and design of this podcast, are the property of SNN, or used by SNN with permission, and are protected under U.S. and international copyright and trademark laws. Except as otherwise provided herein, users of this podcast may save and use information contained in the podcast only for personal or other non-commercial educational purposes. No other use, including without limitation, reproduction, retransmission, or editing of this podcast may be made without the prior written consent of SNN.
How do you go from bankruptcy and bulimia to CEO and invited guest of the Dalai Lama? Most of us would keep these hidden and locked in a deep dark cavern. But not Nichol Ng, CEO and Managing Director of X-Inc Private Limited, the parent of a group of companies that has been in the food business since the 1930s. At age 19, when the bank came with papers to take away her family's home, she promised herself that if she was able to save the family business, she would help as many families as she could. Today the business is thriving with 200 employees, more than 7,000 products, and over 4,500 customers. Not only that - Nichol has made good on her promise. She founded The Food Bank Singapore, which distributes food to over 300,000 underprivileged. Nichol was named to The Peak magazine's The Peak Power List 2016, Forbes Asia's 2017 Heroes of Philanthropy, and Harper's Bazaar's The Power List 2018. Nichol didn't stop there. She took that dark secret of struggling with bulimia for over two decades and she shared it with as many people as she could - on TV and throughout Singapore. She wanted people to know how normal it is and the risks Nichol was now facing, struggling to make her dream come true and become a mom because of the damage to her body. Thankfully Nichol is now a mom to four kids and married to a partner of 24 happy years. How does she make it all work? In Women of Color Rise, one of our tenets is to Be Yourself. Nichol is a great example of this. She shares that one of her secrets to success has been being herself - at work, home, and life. This has allowed her to release the myth of being perfect, to be vulnerable and share her struggles, to ask for help, and to let go of the need to control others. Get full show notes and more information here: https://analizawolf.com/ep-29-how-to-become-the-youngest-woman-to-take-a-company-public-with-luvleen-sidhu
This recording is from Fintech Nexus USA (formerly known as LendIt Fintech USA) held at the Javits Center in New York City on May 25-26, 2022. It is from the track: Embedded Finance: Every Company Can Become a Fintech - Sponsored by Fiserv and is titled: Embedded Finance for Brands - Is It the Future?Speaking at this session are Tim Dardis, Alviere, Luvleen Sidhu, BM Technologies, with Moderator: Todd Anderson, Fintech Nexus.
While many fintechs have had a busy last couple of years I think BM Technologies may trump them all. They went into the pandemic as part of Customers Bank but in the last 16 months they have completed the spinoff from that bank, they have gone public via SPAC and they have recently announced that they are going to acquire a community bank in Seattle.Our next guest on the Fintech One-on-One Podcast is Luvleen Sidhu, the CEO and Chairman of BM Technologies. She was last on the show back in 2019 and, as I said, a lot has changed since then. They have become a real trailblazer in the banking as a service space and are in the process of becoming a bank again.Connect with Fintech One-on-One: Tweet me @PeterRenton Connect with me on LinkedIn Find previous Fintech One-on-One episodes
Rebecca Felton, Senior Market Strategist at Riverfront Investment Group, discusses markets and the economy. Seth Carpenter, Morgan Stanley Chief Global Economist, talks about the economy, inflation, and the possibility of a recession in 2022. Luvleen Sidhu, Chair, CEO, and Founder of BM Technologies, Inc., talks about FinTech, the economy, and digital banking. Randy Peitsch, COO of PGA Superstore, talks about company growth and the supply chain. Hosted by Paul Sweeney and Matt Miller. See omnystudio.com/listener for privacy information.
On today's podcast we welcome special guest, BM Technologies Chair, CEO and Founder Luvleen Sidhu. BM Technologies is a leader in mobile banking technology that provides digital banking platforms with checking and savings accounts, and more. On the show, Luvleen discusses: The opportunity for entrepreneurs in fintech How management consulting experience and an MBA from Wharton assisted her in becoming an entrepreneur Founding a fintech company at 28 and taking it public Key opportunities in the crypto space And more Buy bitcoin, save the planet! Learn more about our eco-friendly bitcoin ETF here: https://investabtc.com/ Learn more about the Accelerate Alternative Investment Solutions here: https://accelerateshares.com/investment-solutions-2/ Follow us on LinkedIn: https://www.linkedin.com/company/33316660/admin/ Follow us on Twitter: https://twitter.com/AccelerateFT
BM Technologies (BMTX) is a digital, mobile-first FinTech that was born out of BankMobile and boasts ~2M accounts. BankMobile was originally founded by Luvleen Sidhu and developed at parent Customers Bank (CUBI), before ultimately separating and going public via SPAC Megalith Financial Acquisition in January 2021. BMTX recently announced a strategic merger with First Sound Bank and now has plans to become a FinTech bank.Luvleen is part of a family of lifelong bankers. Father Jay is chairman of Customers Bancorp and brother Sam is the CEO of Customers Bank (we recently spoke to him on our podcast). Luvleen sat down with the Know Who Drives Return podcast to discuss BMTX's future as a FinTech bank, digital banking, and rationale for acquiring a bank charter.Boardroom Alpha's SPAC ServiceFor ongoing tracking, analytics, and data on SPACs checkout Boardroom Alpha's SPAC Data and Analytics service.
On this episode of #ThePlaybook, Luvleen Sidhu, CEO, Chair, and Founder of BM Technologies, Inc. (BMTX), sits down to discuss: [3:41] - How working for Lehman Brothers after their bankruptcy made her determined to change the way that people look at banks [5:21] - Why her approach of always giving 110% has led her to countless unexpected opportunities [12:34] - The biggest challenges that banking is facing today and major benefits that come with utilizing digital banking [14:05] - Why she starts every single day with a chant that puts her in the right mindset Learn more about your ad choices. Visit podcastchoices.com/adchoices
In our special summer series, we're revisiting some of our illuminating discussions with banking leaders featured on the Believe in Banking podcast. In this episode we're talking technology with Jimmy Stead, Chief Consumer Banking Officer at Frost Bank; Luvleen Sidhu, Founder and CEO of BM Technologies; and Todd Nagel, President and CEO of IncredibleBank. These leaders talk about their individual approaches to banking technology focused on simplifying and streamlining transactions, but more importantly on making people's lives better. Whether financial institutions build it from the ground up or partner with another company, having a digital and mobile strategy in banking is now a must for all banks and credit unions – even if they don't have the big budgets of the big banks. This podcast is hosted by ZenCast.fm
Luvleen Sidhu, Chair, CEO and Founder of BM Technologies, Inc. on the rise of digital banking. RJ Gallo, Senior Portfolio Manager of Fixed Income and Head of the Municipal Bond Group at Federated Hermes, on his current investment outlook. Rory Green, China Economist at TS Lombard, on who wins the war on chips. David Hellier, Bloomberg Reporter on top European soccer teams' breakaway league. Hosted by Paul Sweeney and Matt Miller.
In this special episode, Sean and Gina welcome Luvleen Sidhu, Founder and CEO of BM Technologies, one of the largest digital banking platforms in the U.S. Luvleen talks about digital first banking and how BankMobile was founded with the premise that banking could be substantially better for consumers, especially regarding affordability and consumer-friendly products that are delivered to not only solve consumer pain points but also address inefficiencies in banking at the same time. Sean and Gina ask Luvleen about accelerating digital banking strategies for community banks and credit unions to enhance their technology quotient and partnerships with banking-as-a-service (BaaS) providers to extend their reach. This podcast is hosted by ZenCast.fm
In 2014, BankMobile was launched as a division of Customers Bank. As opposed to relying only on organic growth, BankMobile quickly grew with a B2B2C strategy, acquiring college student checking platform HigherOne. They also used a white-label strategy with telecom disruptor Sprint Mobile. Recently, BankMobile was re-positioned as part of a separate technology platform available to smaller banking organizations hoping to jump-start their digital banking offerings. The digital bank also announced a partnership with Google to offer their account within the GooglePay app. We are very fortunate to have Jay and Luvleen Sidhu, co-founders of BankMobile on the show. This highly innovative father/daugher combo have been covered by, and contributed to, The Financial Brand and the Financial Brand Forum through the years. They discuss the recent moves by BankMobile and the underlying strategy that has made this evolutionary digital bank a success.
In our latest podcast, Shompa Choudhury (WG ’20) is joined by Luvleen Sidhu, Co-Founder and CEO (formerly Chief Strategy Officer) at BankMobile (https://www.bankmobile.com/index). In this extensive interview, Luvleen explains how BankMobile is leading the way in mobile-first banking by making banking more accessible and affordable. Luvleen also lays out the landscape for digital banking in the U.S. and explains how BankMobile’s B2B2C white label model allows them to create high volume customer acquisition at a low cost through partnerships with large consumer aggregators. Established in 2015, BankMobile is a division of Customers Bank and among the largest and fastest-growing mobile-first banking platforms in the U.S., offering checking and savings accounts, personal loans and credit cards. BankMobile employs a “Bank-as-a-Service” (BaaS) model, which enables BankMobile to acquire customers at higher volumes and substantially lower expense than traditional banks. Its low-cost operating model enables it to provide low-cost banking services to low/middle-income Americans who have been left behind by the high-fee model of “traditional” banks. Today, BankMobile provides its BaaS platform to universities and large consumer aggregators, such as T-Mobile, and currently serves over 60 million members as a top 15 bank in number of consumer checking accounts. Luvleen Sidhu is the Co-Founder and CEO (formerly Chief Strategy Officer) at BankMobile. She is also a member of the BankMobile Board of Directors and Director & Founder of the BankMobile Foundation, where she identifies and funds budding entrepreneurs and organizations that promote financial literacy. Prior to becoming a well-recognized name in the industry, she earned her MBA here as part of The Wharton School at The University of Pennsylvania as part of the Class of 2013.
Fintechs are experiencing high growth as they target the pain points that customers experience with traditional banks according to BankMobile co-founder Luvleen Sidhu. See acast.com/privacy for privacy and opt-out information.
Fintechs are experiencing high growth as they target the pain points that customers experience with traditional banks, according to BankMobile co-founder Luvleen Sidhu.
Fintechs are experiencing high growth as they target the pain points that customers experience with traditional banks, according to BankMobile co-founder Luvleen Sidhu.
At 28-years-old, Luvleen co-founded BankMobile, which in just over four years has become one of America's largest and fastest-growing digital banks. She now serves as their President and Chief Strategy Officer. Under Luvleen's leadership, BankMobile's executive team created a disruptive, multi-partner distribution model, known as “Bank-as-a-Service” (BaaS), which enables BankMobile to acquire customers at higher volumes and substantially lower expenses than traditional banks. Links LuvleenSidhu.com Instagram Facebook BankMobile.com
Banking as a service is a concept that is still in its infancy. There are a few companies today offering different white label services for banks and even consumer brands to enable them to offer different banking services. BankMobile has put their stake in the ground here with their fascinating new partnership with T-Mobile. The […] The post Podcast 200: Luvleen Sidhu of BankMobile appeared first on Lend Academy.
Connect with Fintech One-on-One: Tweet me @PeterRenton Connect with me on LinkedIn Find previous Fintech One-on-One episodes
It's not just challenger banks popping up to vie for consumer and business bank accounts. With consumer demand and new empowering technology, It feels like everyone is getting into financial services — from grocery chains to telecom companies. After piloting for half a year, last month, T-Mobile announced a new no-fee, interest-earning, mobile first checking account. Behind that white label offering is BankMobile, a division of Customers Bank. BankMobile's co-founder, president and chief strategy officer Luvleen Sidhu joins me on the podcast today to talk about why everyone wants to get into banking. We talk about BankMobile's own business, its partnerships with colleges, and how they service students through various lifecycles.
Every week the show host John Siracusa talks with amazing fintech leaders and entrepreneurs, through conversation uncovers the amazing stories behind them, their creations and the most important topics in fintech. You can subscribe to this podcast and stay up to date on all the stories here on iTunes, Google Play, Stitcher and iHeartRadio In this episode the host John Siracusa chats with Luvleen Sidhu, Co-Founder and President of BankMobile. She started her banking career at Lehman Brothers and on her first day after 6 weeks of training was the beginning of it's collapse. Now she's a co-founder at BankMobile, a company that provides a mobile first banking experience which has 1.6 million accounts and is the offspring of Customers Bank in Pennsylvania. Tune in and Listen. Subscribe now to hear next Tuesday's interview with Atish Davda from EquityZen. About the host: John is the host of the 2x weekly "Bank On It” podcast recorded onsite at the Carpenter Group offices, which is a strategic branding and positioning firm in the financial services industry. He's a highly sought after fintech, VC and financial services industry enthusiast and connector. He's in the center of the fintech ecosystem keeping current with the ever - innovating industry. Follow John on LinkedIn, Twitter or Medium
Every week the show host John Siracusa talks with amazing fintech leaders and entrepreneurs, through conversation uncovers the amazing stories behind them, their creations and the most important topics in fintech. You can subscribe to this podcast and stay up to date on all the stories here on iTunes, Google Play, Stitcher and iHeartRadio In this episode the host John Siracusa chats with Chris Britt Co-Founder and CEO of Chime. Chime is a U.S. challenger bank and technology company. Chime has received well over $100,000,000 funding to date from investors such as Omidyar, Forerunner Ventures, Cathay Innovation and Menlo Ventures. Tune in and Listen. Subscribe now to hear next Thursday's interview with Luvleen Sidhu from BankMobile. About the host: John is the host of the 2x weekly "Bank On It” podcast recorded onsite at the Carpenter Group offices, which is a strategic branding and positioning firm in the financial services industry. He's a highly sought after fintech, VC and financial services industry enthusiast and connector. He's in the center of the fintech ecosystem keeping current with the ever - innovating industry. Follow John on LinkedIn, Twitter or Medium
Many Americans live paycheck to paycheck, or are in a situation where one financial emergency could create financial chaos. Banks can help these people by encouraging and building financial literacy, which in time can foster lasting customer loyalty. Luvleen Sidhu, co-founder, president and chief strategy officer of BankMobile, discusses breakthrough practices that can help make a difference.
It’s 2018, and if you ask me, it’s time to do things better and definitely more affordable. Thanks to technology, we’re seeing a lot of our money transactions transform before our eyes. Think about how we save money with apps like Acorns, invest online with companies like Betterment, and on this podcast episode we’re talking about redefining the banking and mortgage process with two companies (BankMobile and Better Mortgage) that are using technology to do it better! On This Podcast Episode:This episode is dedicated to doing money things better. We’re introducing you to Luvleen Sidhu from BankMobile and Vishal Garg from Better Mortgage to unlock your thinking about two industries that were in dire need of some serious modernizing.Luvleen Sidhu had enough with big banking fees and wanted to do it differently. In 2013, Americans spent $32 billion on overdraft fees, which is three times as much as they spent on breast cancer and lung cancer combined and more than they spent on vegetables. Additionally, the underbanked spend approximately 10 percent of their salaries on fees for alternative financial services. Together with her father Jay Sidhu, she launched BankMobile in January 2015 to offer this banking experience all through a smartphone or tablet device, utilizing cutting-edge technology to make banking seamless. BankMobile offers completely fee-free accounts—checking, savings with a guaranteed higher savings rate than the top four banks in the U.S., and line of credit, access to over 55,000 surcharge-free ATMs nationwide (BankMobile VIP customers have free access to every ATM in the U.S., which is more than 400,000 ATMs), a personal banker for all customers, and a free financial coach for VIP customers.Vishal Garg is the Founder and CEO of Better Mortgage, working to make the mortgage process simpler, faster and much much better for all Americans – especially the new generation of first-time homebuyers (aka millennials). Better is a digital mortgage company focused on improving access to home financing. They’re using tech to make home buying better by speeding up the process, bringing down the cost and ensuring our customers get the best possible mortgage. Their mission is to make home buying more affordable and accessible for everyone. And that’s built into Better’s DNA - from their zero commissions approach to their 100% transparent process.Ask Shannah - My career journey as a female CFP® - it hasn't always been easy but it's been one of the best decisions I've made. Read more about my journey here.Thanks for Tuning In:Thanks for tuning in to listen to this episode of Millennial Money. You’re awesome and mean so much to us. If you’ve enjoyed this episode, please share it on social media using the hashtag #millennialmoneypodcast.Also, please leave an honest review for Millennial Money on iTunes! Ratings and reviews are extremely helpful and much appreciated! You’re awesome!Millennial Money is more than just a podcast, we’re all about family here. Join us each weekend for our Sunday Brunch Email Club, where we’ll share bonus episodes, money tips, life hacks, exclusive music drops, travel deals, breakfast treats and a whole lotta’ fun!Have an Ask Shannah question, submit it here.Want More:Shannah on TwitterShannah on Instagram
As customers opt for convenience the number of bank branches could decline by 50% to 75% say BankMobile co-founders Jay Sidhu and Luvleen Sidhu. See acast.com/privacy for privacy and opt-out information.
New Theory hosted Luvleen Sidhu, Co-Founder of bankMobile which an app disrupting the banking space. Their strategy is brilliant as it gets even better when you listen.
Martin Arnold and guests discuss Russian disappointment with the Trump presidency, progress in the UK peer-to-peer lending sector, and how a US disruptor bank enjoyed rapid growth by offering free checking accounts to millennials. With special guests Andre Kostin of Russian state bank VTB, Rhydian Lewis of Ratesetter and Luvleen Sidhu of BankMobile. Music by Kevin MacLeod See acast.com/privacy for privacy and opt-out information.
Luvleen Sidhu is Chief Strategy and Marketing Officer at BankMobile and discusses the benefits of digital banking.
Our Guest Luvleen Sidhu is the Chief Strategy Officer & Co-Founder of the BankMobile Foundation. She's been recognized in the industry, including being named one of Bank Innovation’s Top 10 ‘Innovators to Watch’ worldwide in 2016; the Lehigh Valley Business Women of Influence - Woman to Watch Honoree in 2016; a winner of New York Business Journal's Women of Influence Awards in 2016; one of Auto Finance News’ ‘10 Executives to Watch in Auto Finance’ in 2015; and one of Bank Innovation’s ‘2015 Innovators to Watch.’ She holds an MBA from The Wharton School and a Bachelor of Arts Degree in Government from Harvard. Here are the highlights of our conversation with our guest: Luvleen shares how her desire to have a positive impact to the society drove her to find ways to explore means of doing so. Government is a good vehicle to serve as a catalyst to change but she later found out that a combination of business and exponential growth in technology can positivity impact -- from local to global – people’s lives. She had always been drawn to leadership roles and this was the start on how this father-daughter duo disrupted the mobile banking industry. Learning how working in Lehman Brothers and her exposure in Wharton stirred up the entrepreneurial bug in her. Business school had provided Luvleen exposure in case study methods analyzing how start-ups address unmet needs and this inspired and started her entrepreneurial journey. From a corporate job in investment banking to financial services consulting, Luvleen took the leap to working full time in BankMobile and was successful. She shares how they did this by starting with the non-subjective things such as looking at the market and their current behavior like interacting with their banks via mobile; identifying the opportunities the current banking model; and instituting the BOYB concept to grow and scale exponentially. Luvleen shares it is good to have a goal in mind work towards that goal but it is also essential to have the flexibility to pivot and experiment. From testers and concepts, she mentions that they got to their first milestones through marketing innovations such as digital advertising, word of mouth, PR and content development. About her book, ‘Why Can’t Banks Be As Easy As Uber?’, her motivation in getting it out and how it is an extension of her passion to get the community to be aware of the gaps in the current system and how they can look forward to a more futuristic banking. About their College BankMobilist Program, a nationwide campus ambassador program where they run workshops and seminars to educate students to make the best financial decisions in their lives. Luvleen shares details on this program which is a means of how to spread financial education across America and an extension of her passion to the education realm. How mobile has allowed them to scale, enable their mission and improve banking experience through things like biometrics and geolocation. Their main focus in BankMobile: make banking as effortless as possible and add value to consumers moment by moment by utilizing what technologies are out there to proactively identify the current market hurdles for banking to be more than just money management to help people in a day-to-day basis. How the elections impact the mobile banking market and Luvleen’s hopes in the coming administration. The things she is excited about in the future of mobile banking with the technology that we have in our fingertips which is untapped by the banking industry. Rapid Fire Questions What is your definition of innovation? Innovation has two components: First, the product should be more affordable, easier to use, has a model that should be sustainable and overall, should be a better product than one that currently exists in the market. And, no matter how good a product is, if you do not have customer acquisition and retention strategy, it does not matter at the end of the day. Your innovation has to have these to be a disruptor. Would you put more emphasis on the idea or the execution? How would you weigh each of them and why? The ideal situation is that you have a good idea and execute well but no one has ever been successful with a great idea and lousy execution. I think a mediocre idea with excellent execution will lead to great success so I would say 80%-85% execution, 15%-20% idea. What is your biggest learning lesson on your journey so far? It comes down to always having a clear vision on where you want to go then have a strategy in achieving this vision. But my biggest learning is that you should be open to the fact that that strategy and vision should be open to change and you have to be flexible and open-minded because without this, you can lose an opportunity of where you want to go. What is your favorite business book? The Third Wave by Steve Case What is your favorite digital resource? TechCrunch Engadget Tech section of the New York Times What is your favorite app and why? WeeChat What is the coolest thing that you are working on right now that you want everyone to know about? We are rolling out the next innovation of the BankMobile app coming out on December 8th with the most exponentially better user experience that I’m so excited in bringing to the market.
Moe and Luvleen Sidhu talk about disruptive innovation and how the banking industry is going to be hit with the same force.