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On the sidelines of the UN General Assembly, AJC hosted a conversation with Jason Greenblatt, a key architect of the Abraham Accords, and former U.S. Ambassador to Israel Dan Shapiro. They discussed the challenges threatening regional stability, from unilateral moves on Palestinian statehood to political pressures within Israel, and underscored what's at stake—and what it will take—to expand the Abraham Accords and advance peace. *The views and opinions expressed by guests do not necessarily reflect the views or position of AJC. Episode lineup: Dan Shapiro (1:00) Jason Greenblatt (18:05) Full transcript: https://www.ajc.org/news/podcast/accords-of-tomorrow-architects-of-peace-episode-5 Resources: AJC.org/ArchitectsofPeace - Tune in weekly for new episodes. AJC.org/AbrahamAccords - The Abraham Accords, Explained AJC.org/CNME - Find more on AJC's Center for a New Middle East Listen – AJC Podcasts: AJC.org/ForgottenExodus AJC.org/PeopleofthePod Follow Architects of Peace on your favorite podcast app, and learn more at AJC.org/ArchitectsofPeace You can reach us at: podcasts@ajc.org If you've appreciated this episode, please be sure to tell your friends, and rate and review us on Apple Podcasts or Spotify. Transcript: Manya Brachear Pashman: In September 2020, the world saw what had been years – decades – in the making: landmark peace agreements dubbed the Abraham Accords – normalizing relations between Israel and two Arabian Gulf states, the United Arab Emirates and the Kingdom of Bahrain. Later, in December, they were joined by the Kingdom of Morocco. Five years later, AJC is pulling back the curtain to meet key individuals who built the trust that led to these breakthroughs and turning the spotlight on some of the results. Introducing the Architects of Peace. On the sidelines of the United Nations General Assembly in September, American Jewish Committee hosted conversations with former Middle East envoy Jason Greenblatt, a key architect of the Abraham Accords, and former U.S. Ambassador to Israel Dan Shapiro:. Both diplomats discussed the dangers threatening peace in the region, including some countries' unilateral calls for Palestinian statehood. They shared what's at stake and what it will take to expand the Abraham Accords and make progress toward peace in the region. We're including those conversations as part of our series. AJC's Chief Strategy and Communications Officer Belle Yoeli starts us off with Ambassador Shapiro. Belle Yoeli: Ambassador Shapiro, thank you so much for being with us. We're going to speak primarily about unilateral recognition of Palestinian statehood, but I, of course, want to ask you a couple of questions, because you have so much to share with us before we dive in. First and foremost, as we've said, It's been almost two years, and at AJC, we're all about optimism and playing the long game, as you know, but it does feel like the challenges for the Jewish community and the state of Israel continue to build. And of course, the war looms very large. What is your analysis of the geopolitical horizon for the war in Gaza. Dan Shapiro: First, thanks for having me. Thank you to American Jewish Committee and to Ted and everybody for all you do. Thank you, Ruby [Chen], and the families, for the fellowship that we can share with you in this goal. I'll just say it very simply, this war needs to end. The hostages need to come home. Hamas needs to be removed from power. And aid needs to surge into Gaza and move forward with a reconstruction of Gaza for Palestinians who prepare to live in peace with Israel. This is something that is overdue and needs to happen. I think there have been a number of missed opportunities along the way. I don't say this in a partisan way. I think President Trump has missed opportunities at the end of the first ceasefire, when the first ceasefire was allowed to expire after the Iran strike, something I strongly supported and felt was exactly the right thing to do. There was an opening to create a narrative to end the war. I think there have been other missed opportunities. And I don't say in a partisan way, because the administration I served in, the Biden administration, we made mistakes and we missed opportunities. So it can be shared. that responsibility. But what I do think is that there is a new opportunity right now, and we saw it in President Trump's meeting with Arab leaders. It's going to take very significant, deft, and sustained diplomatic effort. He's got a good team, and they need to do the follow through now to hold the Arabs to their commitments on ensuring Hamas is removed from power, on ensuring that there's a security arrangement in Gaza that does not leave Israel vulnerable to any possibility of a renewal of hostilities against it. And of course, to get the hostages released. That's pressure on the Arabs. And of course, he's got a meeting coming up with Prime Minister Netanyahu, and I do think he's going to need to lean on Prime Minister Netanyahu to overcome the resistance that he has to deal with in his cabinet, from those who want to continue the war or who those who rule out any role of any kind for the Palestinian Authority in something that will follow in the day after in Gaza. So there is a real opportunity here. Once the war is over, then we have an opportunity to get back on the road that we were on. Two years ago at this UN General Assembly, I was serving as the Biden administration's Senior Advisor on regional integration, the first State Department position to hold that, trying to follow through on the excellent work that Jason Greenblatt and Jared Kushner and, of course, President Trump did in the first term in achieving the Abraham Accords. And we were building out the Negev Forum. And in fact, at that UNGA meeting, we had planned the next ministerial meeting of the Negev Forum. It was to take place October 19 in Marrakesh. Obviously, no one ever heard about that summit. It didn't happen. But getting back on the road to strengthening and expanding the Abraham Accords, to getting Saudi Arabia to the table as a country that will normalize relations with Israel, to expanding regional forums like the Negev Forum. Those are all still within reach, but none of them are possible until the war ends, till the hostages are home, till Hamas is removed from power. Belle Yoeli: Absolutely. And we look forward to talking more about the day after, in our next segment, in a segment coming up. Ambassador, you just got back from Israel. Can you tell us about your experience, the mood, what's the climate like in Israel? And any insights from your meetings and time that you think should be top of mind for us? Dan Shapiro: I think what was top of mind for almost every Israeli I spoke to was the hostages. I spent time in the hostage square in Tel Aviv, spent time with Ruby, spent time with other hostage families, and everywhere you go as everybody who spin their nose, you see the signs, you hear the anxiety. And it's getting deeper because of the time that people are worried is slipping away for, especially for those who are still alive, but for all of those hostages to be returned to their families, so deep, deep anxiety about it, and candidly, some anger, I think we just heard a little bit of it toward a government that they're not sure shares that as the highest priority. There's a lot of exhaustion. People are tired of multiple rounds of reserve duty, hundreds of days. Families stressed by that as well the concern that this could drag on with the new operation well into next year. It's allowed to continue. It's a lot of worry about Israel's increased isolation, and of course, that's part of the subject. We'll discuss how countries who have been friends of Israel, whether in the region or in Europe or elsewhere, are responding in more and more negative ways, and Israel, and all Israelis, even in their personal lives, are feeling that pinch. But there's also some, I guess, expectant hope that President Trump, who is popular in Israel, of course, will use his influence and his regional standing, which is quite significant, to put these pieces together. Maybe we're seeing that happening this week. And of course, there's some expectant hope, or at least expectant mood, about an election next year, which will bring about some kind of political change in Israel. No one knows exactly what that will look like, but people are getting ready for that. So Israelis are relentlessly forward, looking even in the depths of some degree of anxiety and despair, and so I was able to feel those glimmers as well. Belle Yoeli: And relentlessly resilient, absolutely resilient. And we know that inspires us. Moving back to the piece on diplomatic isolation and the main piece of our conversation, obviously, at AJC, we've been intensely focused on many of the aspects that are concerning us, in terms of unfair treatment of countries towards Israel, but unilateral recognition of Palestinian state is probably the most concerning issue that we've been dealing with this week, and obviously has gotten a lot of attention in the media. So from your perspective, what is this really all about? Obviously, this, this has been on the table for a while. It's not the first time that countries have threatened to do this, but I think it is the first time we're time we're seeing France and other major countries now pushing this forward in this moment. Is this all about political pressure on Israel? Dan Shapiro: Well, first, I'll say that I think it's a mistake. I think it's an ill advised set of initiatives by France, by Canada, Australia, UK and others. It will change almost it will change nothing on the ground. And so to that sense, it's a purely rhetorical step that changes nothing, and probably does little, if anything, to advance toward the stated goal of some sort of resolution of the Israeli Palestinian conflict. And in many ways, it may actually set it back in part because of the way it appears to and certainly many Israelis understand it too. And I'm sorry to say, many Arabs understand it to reward Hamas. Hamas is celebrating it as an achievement of October 7, and that October 7 will find its place in the pantheon of the Palestinian Liberation story that should never be allowed to happen. So doing it this way, doing it without conditioning it on the release of hostages, on the disarming and removal of Hamas from Gaza, is a mistake. And of course, it tells Israelis that their very legitimate concerns about obviously the hostages, but also that some future Palestinian state, wherever and whatever form it might take, could become a threat to them from other parts, from parts of the West Bank, as it was from Gaza on October 7. And you cannot get to that goal unless you're willing to engage the Israeli public on those concerns, very legitimate concerns, and address them in a very forthright way. So I think it's a mistake. I'm sure, to some degree, others have made this observation. It is motivated by some of the domestic political pressures that these leaders feel from their different constituencies, maybe their left, left wing constituencies, some right wing constituencies, and some immigrant constituencies. And so maybe they're responding to that. And I think that's, you know, leaders deal with those types of things. I think sometimes they make bad decisions in dealing with those types of pressures. I think that's the case here, but I it's also the case. I think it's just fair to say that in the absence of any Israeli Government articulated viable day after, plan for Gaza, something we were urged Israel to work with us on all the time. I was serving in the Biden administration, and I think the Trump administration has as well, but it's remained blurry. What does what is that vision of the day after? Not only when does it start, but what does it look like afterwards? And is it something that Arab States and European states can buy into and get behind and and put their influence to work to get Hamas out and to do a rebuild that meets the needs of both Israelis and Palestinians. There hasn't been that. And so that could have been a way of satisfying some of those domestic pressures, but it wasn't really available. And so I think some of the leaders turn to this ill advised move instead. Belle Yoeli: So perhaps catering to domestic political concerns and wanting to take some sort of moral high ground on keeping peace alive, but beyond that, no real, practical or helpful outcomes, aside from setting back the cause of peace? Dan Shapiro: I think it has limited practical effects. Fact, I think it does tell Israelis that much of the world has not internalized their legitimate concerns, and that they will be, you know, cautious at best for this. Everybody knows that there are many Israelis who have been long standing supporters of some kind of two state resolution to the Israeli Palestinian conflict. And post October 7, they've, they don't still hold that position, or at least they say, if it can happen, it's going to take a long time, it's going to look very different. And I think that actually is some a real practical takeaway, that if we are going to talk about some future establishment of a Palestinian state and some two state arrangement, certainly separation between Israelis and Palestinians, so they don't try to live intermixed in a way that they govern each other. I think that is that is desirable, but it's not necessarily going to look like two state outcomes that were envisioned in the Oslo period, in the 90s and the 2000s it's going to look different. It's going to take longer. And so that is something that I think we have to make sure is understood as people raise this initiative, that their goal is not the goal of 1993 it's going to have to look different, and it's going to have to take longer. Belle Yoeli: So as more and more countries have sort of joined this, this move that we find to be unhelpful, obviously, a concern that we all have who are engaged in this work is that we've heard response, perhaps, from the Israelis, that there could be potential annexation of the West Bank, and that leads to this sort of very, very, even more concerning scenario that all of the work that you were discussing before, around the Abraham Accords, could freeze, or, perhaps even worse, collapse. What's your analysis on that scenario? How concerned should we be based on everything that you know now and if not that scenario? What else should we be thinking about? Dan Shapiro: We should be concerned. I was actually in Israel, when the UAE issued their announcement about four weeks ago that annexation in the West Wing could be a red line, and I talked to a very senior UAE official and tried to understand what that means, and they aren't, weren't prepared to or say precisely what it means. It doesn't necessarily mean they're going to break off relations or end the Abraham Accords, but that they would have to respond, and there's a limited range of options for how one could respond, with moving ambassadors or limiting flights or reducing certain kinds of trade or other visits. Nothing good, nothing that would help propel forward the Abraham accords and that particular critical bilateral relationship in a way that we wanted to so I think there's risk. I think if the UAE would take that step, others would probably take similar steps. Egypt and Jordan have suggested there would be steps. So I think there's real risk there, and I think it's something that we should be concerned about, and we should counsel our Israeli friends not to go that route. There are other ways that they may respond. In fact, I think we've already seen the Trump administration, maybe as a proxy, make some kind of moves that try to balance the scales of these unilateral recognitions. But that particular one, with all of the weight that it carries about what how it limits options for future endpoints, I think would be very, very damaging. And I don't think I'm the only one. Just in the last hour and a half or so, President Trump, sitting in the Oval Office, said very publicly that he, I think you said, would not allow Netanyahu to do the Analyze annexation of the West Bank. I think previously, it was said by various people in the administration that it's really an Israeli decision, and that the United States is not going to tell them what to do. And that's perfectly fine as a public position, and maybe privately, you can say very clearly what you think is the right course, he's now said it very publicly. We'll see if he holds to that position. But he said it, and I think given the conversations he was having with Arab leaders earlier this week, given the meeting, he will have his fourth meeting. So it's obviously a very rich relationship with Prime Minister Netanyahu on Monday, I think it's clear what he believes is necessary to get to the end of this war and not leave us in a worse position for trying to get back on the road to his goals. His goals of expanding the Abraham accords his great achievement from the first term, getting Saudi Arabia to normalize relations, of course, getting hostages released and getting Arabs involved in the reconstruction of Gaza in a way that Gaza can never become the threat it was again on October 7, those are his goals. They'll be well served by the end of the war that I described earlier, and by avoiding this cycle that you're referencing. Belle Yoeli: Putting aside the issue of unilateral recognition, I think we've seen in our work with our Israeli counterparts, sort of differences in the political establish. Around how important it is in thinking about the day after and seeing movement on the Palestinian issue. And we've seen from some that they perhaps make it out that it's not as important that the Palestinian having movement towards a political path. It's not necessarily a have to be front and center, while others seem to prioritize it. And I think in our work with Arab countries, it's very clear that there does have to be some tangible movement towards the political aspirations for the Palestinian for there to really be any future progress beyond the Abraham accords. What's your take? Dan Shapiro: My take is that the Arab states have often had a kind of schizophrenic view about the Palestinian issue. It's not always been, maybe rarely been their highest priority. They've certainly had a lot of disagreements with and maybe negative assessments of Palestinian leaders, of course, Hamas, but even Palestinian Authority leaders. And so, you know, it's possible to ask the question, or it has been over time, you know, how high do they prioritize? It? Certainly those countries that stepped forward to join the Abraham accords said they were not going to let that issue prevent them from advancing their own interests by establishing these productive bilateral relations with Israel, having said that there's no question that Arab publics have been deeply, deeply affected by the war in Gaza, by the coverage they see they unfortunately, know very little about what happened on October 7, and they know a lot about Israeli strikes in Gaza, civilian casualties, humanitarian aid challenges, and so that affects public moods. Even in non democratic countries, leaders are attentive to the views of their publics, and so I think this is important to them. And every conversation that I took part in, and I know my colleagues in the Biden administration with Arab states about those day after arrangements that we wanted them to participate in, Arab security forces, trainers of Palestinian civil servants, reconstruction funding and so forth. They made very clear there were two things they were looking for. They were looking for a role for the Palestinian Authority, certainly with room to negotiate exactly what that role would be, but some foothold for the Palestinian Authority and improving and reforming Palestinian Authority, but to have them be connected to that day after arrangement in Gaza and a declared goal of some kind of Palestinian state in the future. I think there was a lot of room in my experience, and I think it's probably still the case for flexibility on the timing, on the dimensions, on some of the characteristics of that outcome. And I think a lot of realism among some of these Arab leaders that we're not talking about tomorrow, and we're not talking about something that might have been imagined 20 or 30 years ago, but they still hold very clearly to those two positions as essentially conditions for their involvement in getting to getting this in. So I think we have to take it seriously. It sounds like President Trump heard that in his meeting with the Arab leaders on Tuesday. It sounds like he's taking it very seriously. Belle Yoeli: I could ask many more questions, but I would get in trouble, and you've given us a lot to think about in a very short amount of time. Ambassador Shapiro, thank you so much for being with us. Dan Shapiro: Thank you. Thank you everybody. Manya Brachear Pashman: As you heard, Ambassador Shapiro served under President Obama. Now AJC's Chief Policy and Political Affairs Officer Jason Isaacson speaks with Jason Greenblatt, who served under President Trump. But don't expect a counterpoint. Despite their political differences, these two men see eye to eye on quite a bit. Jason Isaacson: Jason first, thank you for the Abraham Accords. The work that you did changed the history of the Middle East. We are so full of admiration for the work of you and your team. Jared Kushner. Of course, President Trump, in changing the realities for Israel's relationship across the region and opening the door to the full integration of Israel across the region. It's an unfinished work, but the work that you pioneered with the President, with Jared, with the whole team, has changed the perspective that Israel can now enjoy as it looks beyond the immediate borders, Jordan and Egypt, which has had relations with a quarter a century or more, to full integration in the region. And it's thanks to you that we actually are at this point today, even with all the challenges. So first, let me just begin this conversation by just thanking you for what you've done. Jason Greenblatt: Thank you. Thank you, and Shana Tova to everybody, thank you for all that you do. Jason Isaacson: Thank you. So you were intimately involved in negotiations to reach normalization agreements between Israel and the Kingdom of Morocco, the Kingdom of Bahrain, of course, the United Arab Emirates. Can you take us behind the scenes of these negotiations? At what point during the first term of President Trump did this become a priority for the administration, and when did it seem that it might actually be a real possibility? Jason Greenblatt: So I have the benefit, of course, of looking backward, right? We didn't start out to create the Abraham Accords. We started out to create peace between the Israelis and the Palestinians, which, as Dan knows, and so many people here know, including you Jason, seems to be an impossible task. But I would say that if I follow the breadcrumbs, my first meeting with Yousef Al Otaiba was a lunch, where it was the first time I actually ever met an Emirati, the first time I understood the psychology of the Emiratis. And others. I realized that the world had changed tremendously. Everything that you heard about anti-Israel wasn't part of the conversation. I'll go so far as to say, when I went to the Arab League Summit that took place in Jordan in March of 2017 where I met every foreign minister. And I'm not going to tell you that I loved many of those meetings, or 85% of the conversation, where it wasn't exactly excited about Israel and what Israel stood for. There were so many things in those conversations that were said that gave me hope. So it was multiple years of being in the White House and constantly trying to work toward that. But I want to go backwards for a second, and you touched on this in your speech, there are many parents and grandparents of the Abraham Accords, and AJC is one of those parents or grandparents. There are many people who work behind the scenes, Israeli diplomats and so many others. And I'm sure the Kingdom of Morocco, where the architecture was built for something like the Abraham Accords, everybody wanted regional peace and talked about Middle East peace. But we were fortunate, unfortunately for the Palestinians who left the table, which was a big mistake, I think, on their part, we're very fortunate to take all of that energy and all of that hard work and through a unique president, President Trump, actually create that architecture. On a sad note, I wouldn't say that when I left the White House, I thought I'd be sitting here thinking, you know, five years out, I thought there'd be lots of countries that would already have signed and all the trips that I take to the Middle East, I thought would be much. Now they're easy for me, but we're in a very, very different place right now. I don't think I ever would have envisioned that. Jason Isaacson: Thank you. The administration has talked a great deal about expanding the Abraham Accords, of course, and as have we. Indeed, at an AJC program that we had in Washington in February with Special Envoy Steven Witkoff, he talked publicly for the first time about Lebanon and Syria joining the Accords. Obviously, with both of those countries, their new political situation presents new possibilities. However, the ongoing war in Gaza, as we've been discussing with Ambassador Shapiro, and Israel's actions, including most recently striking Hamas in Doha, have further isolated Israel in the region and made an expansion of the accords harder to envision. At least, that's the way it seems. Given the current situation in the Middle East. Do you think the Trump administration can be successful in trying to broker new agreements, or do the current politics render that impossible in the short term? How hopeful are you? Jason Greenblatt: So I remain hopeful. First of all, I think that President Trump is a unique president because he's extremely close to the Israeli side, and he's very close to the Arab side. And he happens to have grandchildren who are both, right. I think, despite this terrible time that we're facing, despite hostage families, I mean, the terrible things that they have to live through and their loved ones are living it through right now, I still have hope. There's no conversation that I have in the Arab world that still doesn't want to see how those Abraham Accords can be expanded. Dan, you mentioned the Arab media. It's true, the Arab world has completely lost it when it comes to Israel, they don't see what I see, what I'm sure all of you see. I'm no fan of Al Jazeera, but I will say that there are newspapers that I write for, like Arab News. And when I leave the breakfast room in a hotel in Riyadh and I look at the headlines of, not Al Jazeera, but even Arab News, I would say, Wow, what these people are listening to and reading, what they must think of us. And we're seeing it now play out on the world stage. But despite all that, and I take my kids to the Middle East all the time, we have dear friends in all of those countries, including very high level people. I've gotten some great Shana Tovas from very high level people. They want the future that was created by the Abraham Accords. How we get there at this particular moment is a big question mark. Jason Isaacson: So we touched on this a little bit in the earlier conversation with Dan Shapiro:. Your team during the first Trump administration was able to defer an Israeli proposal to annex a portion of the West Bank, thanks to obviously, the oped written by Ambassador Al Otaiba, and the very clear position that that government took, that Israel basically had a choice, normalization with the UAE or annexation. Once again, there is discussion now in Israel about annexation. Now the President, as Ambassador Shapiro just said, made a very dramatic statement just a couple of hours ago. How do you see this playing out? Do you think that annexation is really off the table now? And if it were not off the table, would it prevent the continuation of the agreements that were reached in 2020 and the expansion of those agreements to a wider integration of Israel in the region? Jason Greenblatt: To answer that, I think for those of you who are in the room, who don't know me well, you should understand my answer is coming from somebody who is on the right of politics, both in Israel and here. In fact, some of my Palestinian friends would say that sometimes I was Bibi's mouthpiece. But I agree with President Trump and what he said earlier today that Dan had pointed out, I don't think this is the time. I don't think it's the place. And I was part of the team that wrote the paperwork that would have allowed Israel to . . . you use the word annexation. I'll say, apply Israeli sovereignty. You'll use the word West Bank, I'll use Judea, Samaria. Whatever the label is, it really doesn't matter. I don't think this is the time to do it. I think Israel has so many challenges right now, militarily, hostages, there's a million things going on, and the world has turned against Israel. I don't agree with those that are pushing Bibi. I don't know if it's Bibi himself, but I hope that Bibi could figure out a way to get out of that political space that he's in. And I think President Trump is making the right call. Jason Isaacson: So, I was speaking with Emirati diplomats a couple of days ago, who were giving me the sense that Israel hasn't gotten the message that the Palestinian issue is really important to Arab leaders. And we talked about this with Ambassador Shapiro earlier, that it's not just a rhetorical position adopted by Arab leaders. It actually is the genuine view of these Arab governments. Is that your sense as well that there needs to be something on the Palestinian front in order to advance the Abraham Accords, beyond the countries that we've established five years ago? Jason Greenblatt: You know, when I listened to Dan speak, and I told him this after his remarks, I'm always reminded that even though we disagree around the edges on certain things, if you did a Venn diagram, there would be a lot of overlap. I agree with how he sees the world. But I want to take it even back to when I was in the White House. There are many times people said, Oh, the Arabs don't care about the Palestinians. They don't care. We could just do whatever we want. It's not true. They may care more about their own countries, right? They all have their visions, and it's important to them to advance their own visions. The Palestinian cause may not have been as important, but there is no way that they were going to abandon the Palestinians back then, and I don't think the UAE or the Kingdom of Morocco or others having entered into the Abraham Accords, abandoned the Palestinians. I think that was the wrong way to look at it, but they are certainly not going to abandon the Palestinians now. And I think that how Dan described it, which is there has to be some sort of game plan going forward. Whether you want to call it a state, which, I don't like that word, but we can't continue to live like this. I'm a grandfather now of three. I don't want my grandchildren fighting this fight. I really don't. Is there a solution? Okay, there's a lot of space between what I said and reality, and I recognize that, but it's incumbent on all of us to keep trying to figure out, is there that solution? And it's going to include the Palestinians. I just want to close my answer with one thing that might seem odd to everybody. I'm not prone to quoting Saeb Erekat, who I disagreed with, the late Saeb Erekat, who I disagreed with just about on everything, but he used to tell me, Jason, the answer isn't in the Koran, it's not in the Torah, it's not in the Christian Bible, and the Israelis and the Palestinians are not leaving the space. So let's figure out a solution that we could all live with. So that's how I see it. Jason Isaacson: Thank you for that. One last question. I also heard in another conversation with other em righty diplomats the other day that the conflict isn't between Arabs and Israelis or Arabs and Jews, it's between moderates and extremists, and that the UAE is on the side of the moderates, and Morocco is on the side of the moderates, and the Kingdom of Bahrain is on the side of the moderates, and Israel is on the side of the moderates. And that's what we have to keep in our minds. But let me also ask you something that we've been saying for 30 years across the region, which is, if you believe in the Palestinian cause, believe in rights for the Palestinians, you will advance that cause by engaging Israel, not by isolating Israel. Is that also part of the argument that your administration used five years ago? Jason Greenblatt: 100%. I think, I mean, I kept pushing for it and eventually they did it, for the Israelis and the Arabs to engage directly. Yes, the US plays a role, and they could play a moderating role. They could play somewhat of a coercive role. Nobody's going to force the Israelis, or frankly, even the Palestinians, to do anything they don't want to do, but getting them in the room so there are no missed signals, no missed expectations, I think, is the key part of this solution. I'm still hopeful, just to go back to your prior question, that they could get the right people in the room and somebody like President Trump, together with Emirati diplomats, Moroccan diplomats and others. They could talk rationally, and sanely, and appropriately, and we'll get somewhere good. Jason Isaacson: Ok, look ahead. We just marked the fifth anniversary of the Abraham Accords. Will there be a 10th Anniversary of the Abraham Accords, and will it look the same that it is now? Jason Greenblatt: No, I think it's going to be better. Yes, I think there's going to be a 10th Anniversary. I think there will be challenges. But maybe the best way I could answer this is, when the, I'll call it, the beeper incident in Lebanon happened. Okay, quite, quite a feat. I was in a conference room at a client of mine in the Middle East. Most of the room was filled with Lebanese Arabs, Christians and Muslims and some Druze. And it was unusual for everybody's phone to buzz at once, because I'm usually following the Israeli and American news. They're following Arab news. All the phones buzz. So somebody stopped talking, and we all picked up our phone to look at it. And I'm looking at the headlines thinking, oh, boy, am I in the wrong room, right? And after a minute or so of people kind of catching their breath, understanding what happened, two or three of them said, wow, Jason. Like, that's incredible. Like, you know, I wasn't in the White House anymore, but they also want a different future, right? They are sick and tired of Lebanon being a failed state. Their kids are like my kids, and they're just . . . they're everything that they're building is for a different future, and I see that time and time again. So to go back to the UAE diplomats comment, which I hear all the time as well. It really is a fight of moderates against extremists. The extremists are loud and they're very bad. We know that, but we are so much better. So working together, I think we're going to get to somewhere great. Jason Isaacson: Very good. Okay. Final question. You can applaud, it's okay. Thank you for that. Out of the Abraham Accords have grown some regional cooperation agreements. I too, you too, IMEC, the India, Middle East, Europe, Economic corridor. Do you see that also, as part of the future, the creation of these other regional agreements, perhaps bringing in Japan and Korea and and other parts of the world into kind of expanding the Abraham Accords? In ways that are beneficial to many countries and also, at the same time, deepening the notion of Israelis, Israel's integration in the region. Jason Greenblatt: 100% and I know I think AJC has been very active on the IMEC front. People used to say, Oh, this is not an economic peace. It isn't an economic peace, but nor is economics not a very important part of peace. So all of these agreements, I encourage you to keep working toward them, because they will be needed. In fact, one of the fights that I used to have with Saeb Erekat and President Abbas all the time is, I know you're not an economic issue, but let's say we manage to make peace. What's going to happen the next day? You need an economic plan. Let's work on the economic plan. So whether it's IMEC or something else, just keep working at it. Go, you know, ignore the bad noise. The bad noise is here for a little while, unfortunately, but there will be a day after, and those economic agreements are what's going to be the glue that propels it forward. Jason Isaacson: Jason Greenblatt, really an honor to be with you again. Thank you. Manya Brachear Pashman: In our next episode of the series, we will explore more of the opportunities and challenges presented by the Abraham Accords and who might be the next country to sign the landmark peace agreement. Atara Lakritz is our producer. T.K. Broderick is our sound engineer. Special thanks to Jason Isaacson, Sean Savage, and the entire AJC team for making this series possible. You can subscribe to Architects of Peace on Apple Podcasts, Spotify, or wherever you listen to podcasts, and you can learn more at AJC.org/ArchitectsofPeace. The views and opinions of our guests don't necessarily reflect the positions of AJC. You can reach us at podcasts@ajc.org. If you've enjoyed this episode, please be sure to spread the word, and hop onto Apple Podcasts or Spotify to rate us and write a review to help more listeners find us. Music Credits: Middle East : ID: 279780040; Composer: Eric Sutherland Inspired Middle East: ID: 241884108; Composer: iCENTURY Mystical Middle East: ID: 212471911; Composer: Vicher
The following article of the Health industry is: “Quality Medical Education Key to Better Patient Healthcare” by Jorge Valdez, Chief Strategy Relations Officer, TecSalud.
How do we future-proof the digital payment experience so it becomes invisible to customers—yet keep it working harder than ever for brands?Agility requires a deep understanding of how technology can simplify the customer journey without compromising security or trust. Today we're going to talk about the future of secure digital payments, how in-app and frictionless experiences are redefining customer loyalty, and why platform providers need to take the in-app payment shift seriously.To help me discuss this topic, I'd like to welcome Peter Galvin, Chief Marketing Officer at NMI. About Peter Galvin Peter is Chief Marketing Officer at NMI and is a 20-year veteran of global technology organizations, specializing in promoting innovative enterprise and Cloud-based software companies to leadership positions. He previously served as Chief Marketing Officer at Entrust and Proofpoint, as well as Chief Strategy & Marketing Officer for nCipher (formerly Thales e-Security). Peter has also served in senior marketing leadership roles at leading technology companies including Openwave, Inktomi (acquired by Yahoo) and Oracle. He's passionate about skiing and travel, and enjoys cooking and spending time with his family. Peter Galvin on LinkedIn: https://www.linkedin.com/in/petergalvin/ Resources NMI: https://www.nmi.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow Register now for Sitecore Symposium, November 3-5 in Orlando Florida. Use code SYM25-2Media10 to receive 10% off. Go here for more: https://symposium.sitecore.com/Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.showCheck out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company
How do we future-proof the digital payment experience so it becomes invisible to customers—yet keep it working harder than ever for brands?Agility requires a deep understanding of how technology can simplify the customer journey without compromising security or trust. Today we're going to talk about the future of secure digital payments, how in-app and frictionless experiences are redefining customer loyalty, and why platform providers need to take the in-app payment shift seriously.To help me discuss this topic, I'd like to welcome Peter Galvin, Chief Marketing Officer at NMI. About Peter Galvin Peter is Chief Marketing Officer at NMI and is a 20-year veteran of global technology organizations, specializing in promoting innovative enterprise and Cloud-based software companies to leadership positions. He previously served as Chief Marketing Officer at Entrust and Proofpoint, as well as Chief Strategy & Marketing Officer for nCipher (formerly Thales e-Security). Peter has also served in senior marketing leadership roles at leading technology companies including Openwave, Inktomi (acquired by Yahoo) and Oracle. He's passionate about skiing and travel, and enjoys cooking and spending time with his family. Peter Galvin on LinkedIn: https://www.linkedin.com/in/petergalvin/ Resources NMI: https://www.nmi.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow Register now for Sitecore Symposium, November 3-5 in Orlando Florida. Use code SYM25-2Media10 to receive 10% off. Go here for more: https://symposium.sitecore.com/Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.showCheck out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company
Layer-1s are still the backbone of crypto, but in 2025 their role is evolving. With Ethereum's L2 ecosystem booming, modular blockchains on the rise and real-world adoption gaining momentum through stablecoins and tokenized assets, the question is no longer just about scalability. It's about utility, users and where the next wave of growth will come from.In this episode of Decentralize with Cointelegraph, we sit down with Algorand Foundation's Chief Strategy and Marketing Officer Marc Vanlerberghe to explore the state of layer-1s today, the barriers to mainstream adoption, and the innovations that could define blockchain's future. (01:08) Regulation and industry developments(03:12) The state of layer-1s vs. layer-2s in 2025(06:40) Barriers to adoption and rethinking wallets(11:58) Tackling user growth and engagement(17:26) Roadmaps, strategies and industry alignment(23:20) Enterprise use cases and tokenization(29:16) Looking ahead: the future of crypto (32:12) Takeaways for retail and institutional usersThis episode was hosted and produced by Savannah Fortis, @savannah_fortis.Follow Cointelegraph on X @Cointelegraph.Check out Cointelegraph at cointelegraph.com.If you like what you heard, rate us and leave a review!The views, thoughts and opinions expressed in this podcast are its participants alone and do not necessarily reflect or represent the views and opinions of Cointelegraph. This podcast (and any related content) is for entertainment purposes only and does not constitute financial advice, nor should it be taken as such. Everyone must do their own research and make their own decisions. The podcast's participants may or may not own any of the assets mentioned.
Nokia announced the formation of two new organizations, the Technology and AI Organization and the Corporate Development Organization, effective October 1, 2025. Pallavi Mahajan will lead the Technology and AI Organization as Chief Technology and AI Officer, while Konstanty Owczarek will head the Corporate Development Organization as Chief Corporate Development Officer. Nishant Batra will step down as Chief Strategy and Technology Officer on September 30, 2025. The changes aim to strengthen Nokia's technology innovation, AI capabilities, and business development strategy.Learn more on this news by visiting us at: https://greyjournal.net/news/ Hosted on Acast. See acast.com/privacy for more information.
Breaking News! #teamgwic was at the Society of Corporate Compliance and Ethics (SCCE) annual Ethics & Compliance Institute in Nashville and is here to give you an update on our experience. Ellen, Lisa, and Hemma all caught up mid-conference to interview each other about their panels and also what people were talking about outside the presentations. We had the chance to recap on our earlier panels: Ellen about how to train leaders to hear and act on bad news in a way to improve our programs; Hemma speaking about how to move your program from a risk-avoidant program to a forward-thinking ethics and compliance program, which is ultimately a competitive advantage, and Lisa's panel which discussed data analytics for humans – intended to be a practical discussion of what data analytics are and how we are all analyzing data. At the end, we were able to bring in a surprise guest – the one and only Adam Turteltaub, SCCE's Chief Strategy and Engagement Officer. He provided highlights of the conference so far and updates about SCCE's new CEO, Garth Jordan. Sarah was unable to join the recording, but all would agree that CEI left us with new ideas, new friends, and the chance to catch up with this great community.
In this episode, Jim Bohnsack, Chief Strategy and Client Officer at Aspirion, joins the podcast to discuss how AI is transforming clinical denials management. He shares insights on efficiency gains, improved appeal outcomes, and why technology is essential to addressing this growing challenge for providers.This episode is sponsored by Aspirion.
Marc Vanlerberghe is the Chief Strategy and Marketing Officer at The Algorand Foundation. In this episode, Marc discusses how Algorand is driving mainstream adoption of blockchain technology, decentralizing its network at record speed, and preparing for a future where billions of users—and AI agents—interact seamlessly on-chain. He also explains why a user-first approach is the key to scaling Web3 beyond speculation into real-world applications. Key Takeaways: What makes Algorand different from other Layer 1s Agentic commerce and how could it reshape how we interact online Strategies for achieving mainstream adoption of crypto How Algorand is preparing for a post-quantum world Guest Bio: Marc Vanlerberghe is the Chief Strategy and Marketing Officer at The Algorand Foundation. Algorand has a goal of fostering partnerships that help contribute to the advancement of the overall blockchain industry, and to drive adoption of the Algorand blockchain. Since stepping into the role in early 2024, Marc has been leading the charge to elevate Algorand's global brand and strategy. ---------------------------------------------------------------------------------------- About this Show: The Brave Technologist is here to shed light on the opportunities and challenges of emerging tech. To make it digestible, less scary, and more approachable for all! Join us as we embark on a mission to demystify artificial intelligence, challenge the status quo, and empower everyday people to embrace the digital revolution. Whether you're a tech enthusiast, a curious mind, or an industry professional, this podcast invites you to join the conversation and explore the future of AI together. The Brave Technologist Podcast is hosted by Luke Mulks, VP Business Operations at Brave Software—makers of the privacy-respecting Brave browser and Search engine, and now powering AI everywhere with the Brave Search API. Music by: Ari Dvorin Produced by: Sam Laliberte
In this episode of Partnerships Unraveled, we sit down with Sergio Farache, Chief Strategy and Technology Officer at TD SYNNEX, to explore how one of the industry's largest distributors is navigating global complexity, AI disruption, and the evolving demands of partner enablement.Sergio shares his journey from founding a tech business as a teenager in Venezuela to shaping multi-billion-dollar strategies across global markets, offering lessons in resilience, strategic alignment, and the future of tech partnerships.We dig into:- How to balance global strategy with local flexibility and why bottom-up input is critical- Why operational efficiency is the foundation for innovation and investment- What partners need to succeed in the AI economy, from infrastructure to embedded use cases- The role of industry-specific knowledge and consultancy skills in next-gen partner modelsIf you're thinking about where channel strategy is heading and how to stay ahead, this conversation is one not to miss. Connect with Sergio: https://www.linkedin.com/in/sergiofarache/_________________________Learn more about Channext
Each week, RNIB Connect Radio sits down with of RNIB, to look at some of the big stories coming from the UK sight loss charity. This week RNIB's Chief Strategy and Public Affairs Officer Vivienne Francis talks about the next stage of RNIB's Travel and Transport reports. If you, or someone you know, would like information on the support and services available from RNIB, go to www.rnib.org.uk You can call our Helpline on 0303 123 9999 Or ask your Amazon device to call RNIB's Helpline. #RNIBConnect
Pippa speaks to Neil Schreuder, Checkers’ Chief Strategy and Innovation Officer about their new smart trollies. Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show. This 2-hour respite from hard news encourages the audience to take the time to explore, taste, read and reflect. The show - presented by former journalist, baker and water sports enthusiast Pippa Hudson - is unashamedly lifestyle driven. Popular features include a daily profile interview #OnTheCouch at 1:10pm. Consumer issues are in the spotlight every Wednesday while the team also unpacks all things related to health, wealth & the environment. Thank you for listening to a podcast from Lunch with Pippa Hudson Listen live on Primedia+ weekdays between 13:00 and 15:00 (SA Time) to Lunch with Pippa Hudson broadcast on CapeTalk https://buff.ly/NnFM3Nk For more from the show go to https://buff.ly/MdSlWEs or find all the catch-up podcasts here https://buff.ly/fDJWe69 Subscribe to the CapeTalk Daily and Weekly Newsletters https://buff.ly/sbvVZD5 Follow us on social media: CapeTalk on Facebook: https://www.facebook.com/CapeTalk CapeTalk on TikTok: https://www.tiktok.com/@capetalk CapeTalk on Instagram: https://www.instagram.com/ CapeTalk on X: https://x.com/CapeTalk CapeTalk on YouTube: https://www.youtube.com/@CapeTalk567 See omnystudio.com/listener for privacy information.
Join host Dr. Arun Seraphin for a conversation with Dr. Reed Skaggs, Chief Strategy and Business Operations Officer at Lewis-Burke Associates, and Jennifer Walsh, Director of Divisions at the National Defense Industrial Association – NDIA. In this episode, Dr. Skaggs and Ms. Walsh discuss the upcoming NDIA Emerging Technologies for Defense Conference and Exhibition and the role the Science and Engineering Technology Division will be playing. This episode provides a deep dive into the S&ET Division's programming and other initiatives. Finally, we go over S&ET's efforts to support the integration of Artificial Intelligence across the Pentagon to support warfighter needs. To learn more and join one of NDIA's 28 divisions, please visit: https://www.ndia.org/divisions/about-divisionsJoin us for the NDIA Emerging Technologies for Defense Conference and Exhibition on August 27-29 at the Washington D.C Convention Center. Registration is live at https://www.ndiatechexpo.org.This year, we will be joined by Vice Chairman of the Joint Chiefs of Staff Admiral Christopher Grady, Commander of U.S European Command General Alex Grynkewich, Undersecretary of Defense for Research and Engineering Emil Michael, USD for Acquisition and Sustainment Michael Duffey as some of our government keynote speakers. The conference will also feature numerous breakout panels, government-industry speed dating, networking sessions, and a multi-day Hackathon. To register for the multi-day Global Defense Hackathon, please visit: https://www.ndiatechexpo.org/hackathon.https://emergingtechnologiesinstitute.org https://www.facebook.com/EmergingTechETIhttps://www.linkedin.com/company/ndia-eti-emerging-technologies-institute https://www.twitter.com/EmergingTechETI
In this episode, Venkat Mocherla, Founder of Midstream, and Dr. Feby Abraham, EVP and Chief Strategy and Innovations Officer at Memorial Hermann, join Scott Becker to explore how automation and AI are transforming healthcare workflows. They discuss high-impact use cases, the importance of trust and change management, and how leaders can drive scalable, patient-centered innovation.
Send us a textWhat exactly does a credit union's chief strategy officer do? On the show today is Bill Snider, the Chief Strategy & Innovation Officer at Clearview Federal Credit Union, a credit union with around $2 billion in assets that serves 10 counties around Pittsburgh.Longtime listeners will recall that I have expressed skepticism about strategies at many credit unions, also their commitment to innovation.Snider is here to show that in fact a credit union indeed can have a genuine strategy and be innovative and, importantly, these abilities are essentials for Clearview which - by virtue of its location - has to compete with PNC, a Pittsburgh local bank that also has assets of about $555 billion and is in fact the seventh largest bank in the US. But Pittsburgh is its home and definitely plays on the local angle.The show is wide ranging - we talk about AI, mobile apps, and also community service and feeding the hungry.But all of that is in the innovative stew that a chief strategy officer has to deal with today.Listen up.Like what you are hearing? Find out how you can help sponsor this podcast here. Very affordable sponsorship packages are available. Email rjmcgarvey@gmail.comAnd like this podcast on whatever service you use to stream it. That matters.Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto
When playbooks go stale and everyone's chasing the next big AI breakthrough, the standout B2B brands are doing something else entirely. They're building immersive worlds and inviting their audience in.That's exactly what happens in Silo, the hit Apple TV+ show, where attention to detail creates a gripping, lived-in universe. In this episode, we explore the marketing lessons behind it with special guest Karen Budell, Chief Strategy & Partnerships Officer at Totango.Together, we explore what B2B marketers can learn from crafting immersive brand worlds, creating standout brand visuals, and building trust through curiosity and community.About our guest, Karen BudellKaren Budell is the Chief Strategy & Partnerships Officer at Totango, the industry-leading customer revenue suite that turns AI-powered intelligence into customer-led growth. She previously served as the company's CMO, leading the marketing team responsible for brand and content, events, growth marketing, product marketing, and sales enablement. Budell is an active member of various CMO and GTM executive communities, including Pavilion, and serves on the G2 Executive Advisory Board. Budell previously held marketing leadership roles at SurveyMonkey, as Vice President, Brand Marketing, and Google.During her four years with Google, Budell led a team responsible for narratives and brand building for YouTube Ads and was instrumental in launching Google Marketing Platform. Having found success working with businesses of all sizes, both private and public, Budell's 20-plus year career in brand building and leadership has been fueled by her roots in journalism and a passion for storytelling through integrated, content-fueled campaigns.What B2B Companies Can Learn From Silo:Craft your world, don't just explain it. Silo hits because it's immersive. Every dusty set and muted tone pulls you deeper into its reality. That kind of worldbuilding isn't just for TV. “You need to create a unique world for your company, for your customers,” Karen says. In a sea of same-sounding content, your world is your edge and your responsibility.Curiosity is your competitive advantage. In Silo, curiosity is dangerous, but it's also how characters discover the truth. The same holds for marketers. “That is one of the most important traits of a good marketer… curiosity,” Karen says. It's not about having all the answers; it's about asking better questions and letting that inquiry shape your strategy.Emotion is in the details. Silo doesn't rely on big exposition; it builds feeling through design. You don't need to be told life underground is bleak. You feel it. “You feel claustrophobic as a viewer sitting at home watching this,” Karen says. “You feel like you're underground with them and yearning for a glimpse of what's outside.” In B2B, your content should do the same, evoke emotion through setting, tone, and texture, not just copy.Quote"We are in a great period of unlearning and relearning. I think that's what's exciting to me. Being curious. That's your superpower these days.”Time Stamps[0:55] Meet Karen Budell, Chief Strategy & Partnerships Officer at Totango[01:35] Why Silo?[03:17] Understanding Silo[07:51] B2B Marketing Lessons from Silo[22:34] The Power of Asking Questions[30:12] YouTube Strategy for B2B Brands[33:50] The Rise of Video Content[37:43] Totango's Brand & Content Strategies [39:12] Events and Experiences in Marketing[41:26] Final Thoughts and TakeawaysLinksConnect with Karen on LinkedInLearn more about TotangoAbout Remarkable!Remarkable! is created by the team at Caspian Studios, the premier B2B Podcast-as-a-Service company. Caspian creates both nonfiction and fiction series for B2B companies. If you want a fiction series check out our new offering - The Business Thriller - Hollywood style storytelling for B2B. Learn more at CaspianStudios.com. In today's episode, you heard from Ian Faison (CEO of Caspian Studios) and Meredith Gooderham (Head of Production). Remarkable was produced this week by Jess Avellino, mixed by Scott Goodrich, and our theme song is “Solomon” by FALAK. Create something remarkable. Rise above the noise.
In this special and wide-ranging episode, Eric reflects on his journey through the asset management industry and the personal values that informed his decision to join L&G. "Humility is key - and I think I learned that in my upbringing," he says. Speaking with Jo McCaffrey, Chief Strategy and Product Officer for our Asset Management business, Eric also discusses his ambitions for our business, the democratisation of private markets, our approach to market volatility and why French is his favourite language but Italian is his favourite food. This podcast was recorded on 30 June, 2025. Source for percentage of pension risk transfer deals originating from existing clients: L&G 2024 full year results. All other figures cited L&G as at 30 June 2025 unless otherwise stated. For professional investors only. Capital at risk.
Ronan Murphy, Chief Strategy officer with Forcepoint
In this special episode of Sales Pipeline Radio from the Forrester B2B Summit 2025 marketplace floor, Matt spoke with Helen Baptist, Chief Strategy and Market Officer at Lytho. Don't miss an episode! Subscribe to Sales Pipeline Radio or tune in live Thursdays at 11:30 PT | 12:30 MT | 1:30 CT | 2:30 ET on LinkedIn (also available on demand). In just 20 fast-paced minutes, host Matt interviews the brightest minds in sales and marketing, delivering actionable advice, best practices, and insights for B2B sales and marketing professionals. Sales Pipeline Radio was recently recognized as one of the 25 Best Sales Management Podcasts and Top 60 Sales Podcasts—don't miss out! You can subscribe right at Sales Pipeline Radio and/or listen to full recordings of past shows everywhere you listen to podcasts! You can even ask Siri, Alexa and Google or search on Audible!
Jeff Bennett, Chief Strategy and Innovation Officer at Modivcare, is addressing and expanding supportive care services to provide transportation, personal care services, and remote patient monitoring. A lack of transportation leads to missed appointments and therapies, necessitating a coordinated approach to support vulnerable populations. Modivcare utilizes remote sensors and AI to enhance human engagement and coordination, and is designed to be both preventative and predictive, keeping patients healthy and out of the hospital. Jeff explains, "Modivcare works on behalf of health plans, states, and risk-based entities. We provide supportive care services that meet the needs and address the needs of patients. One of those services is transportation, so non-emergency medical transportation. We also provide personal care services, which support members with activities of daily living, like bathing, meal preparation, and such. And then finally, I lead the monitoring organization, which provides services to monitor members or patients at home so they can live and age at home on their own." "The biggest need, at the top, is that our members have health-related social needs or SDOH needs. They also are living with chronic conditions, so they need supportive care services that not only provides that core service -- so there's the obvious "I need a ride" or "if I press the button because I've fallen and I need 911 to be called if I need an ambulance or my caregiver or family member to come help me." But most importantly, the services that they need are providing an engagement service. Really, what we provide is a supportive care service that drives human connection through cutting-edge technology that drives continuous engagement. They always know that we're here, and we listen to them. We understand their needs and try to address those needs, which could be healthcare-related, social-related, or simply loneliness. So it spans that broad spectrum. And any one of our services, we're delivering that core service, but we're also driving engagement and listening for what else the member needs." #Modivcare #SDOH #SupportiveCareServices #MedAI #DigitalHealth #CareCoordination modivcare.com Download the transcript here
Jeff Bennett, Chief Strategy and Innovation Officer at Modivcare, is addressing and expanding supportive care services to provide transportation, personal care services, and remote patient monitoring. A lack of transportation leads to missed appointments and therapies, necessitating a coordinated approach to support vulnerable populations. Modivcare utilizes remote sensors and AI to enhance human engagement and coordination, and is designed to be both preventative and predictive, keeping patients healthy and out of the hospital. Jeff explains, "Modivcare works on behalf of health plans, states, and risk-based entities. We provide supportive care services that meet the needs and address the needs of patients. One of those services is transportation, so non-emergency medical transportation. We also provide personal care services, which support members with activities of daily living, like bathing, meal preparation, and such. And then finally, I lead the monitoring organization, which provides services to monitor members or patients at home so they can live and age at home on their own." "The biggest need, at the top, is that our members have health-related social needs or SDOH needs. They also are living with chronic conditions, so they need supportive care services that not only provides that core service -- so there's the obvious "I need a ride" or "if I press the button because I've fallen and I need 911 to be called if I need an ambulance or my caregiver or family member to come help me." But most importantly, the services that they need are providing an engagement service. Really, what we provide is a supportive care service that drives human connection through cutting-edge technology that drives continuous engagement. They always know that we're here, and we listen to them. We understand their needs and try to address those needs, which could be healthcare-related, social-related, or simply loneliness. So it spans that broad spectrum. And any one of our services, we're delivering that core service, but we're also driving engagement and listening for what else the member needs." #Modivcare #SDOH #SupportiveCareServices #MedAI #DigitalHealth #CareCoordination modivcare.com Listen to the podcast here
The Monday M.A.S.S. With Chris Coté and Todd Richards, June 9, 2025 On this episode of the World's Greatest Action Sports Podcast, Chris and Todd team up with Dave Prodan of The Lineup Podcast as well as the Chief Strategy and Brand Officer at the World Surf League, a collab podcast, amazing. These three take a bunch of your questions, talk about the Lexus Lowers Pro, Kelly Slater, Jeremy Flores brain tumor, Kelly Slater quirks, Christian Fletcher X Steve Boysen legacy boards, Gui Khury skatepark 900, switchstance surfing, Hurricane Season is coming in hot, everything you need to know before surfing Nazare, Mark McMorris and Tony Hawk get in to some Raginal Reconstruction (a new skate park), Jenkem's 999 challenge, egg skateboards are the twin fins of land, old heads rule, more shredaphilia, more gossip, more news, so many questions asked and answered, two full hours of excellence, this really is our best pod in years, thanks Dave! Presented By: Sun Bum @sunbum One Wheel @onewheel New Greens @newgreens Spy Optic @spyoptic Hansen Surfboards @hansensurf Bachan's Japanese BBQ Sauce @trybachans MachuPicchu Energy @MachuPicchu.Energy Pannikin Coffee And Tea @pannikincoffeeandtea Bubs Naturals @bubsnaturals Mint Tours @minttours Die Cut Stickers @diecutstickersdotcom Vesyl Shipping @vesylapp Steve Boysen X Christian Fletcher Surfboards @boysensurfboards Learn more about your ad choices. Visit megaphone.fm/adchoices
On this episode of the World's Greatest Action Sports Podcast, Chris and Todd team up with Dave Prodan of The Lineup Podcast as well as the Chief Strategy and Brand Officer at the World Surf League, a collab podcast, amazing. These three take a bunch of your questions, talk about the Lexus Lowers Pro, Kelly Slater, Jeremy Flores brain tumor, Kelly Slater quirks, Christian Fletcher X Steve Boysen legacy boards, Gui Khury skatepark 900, switchstance surfing, Hurricane Season is coming in hot, everything you need to know before surfing Nazare, Mark McMorris and Tony Hawk get in to some Raginal reconstruction (a new skate park), Jenkem's 999 challenge, egg skateboards are the twin fins of land, old heads rule, more shredaphilia, more gossip, more news, so many questions asked and answered, two full hours of exellecnce, this really is our best pod in years, thanks Dave! Presented By: Sun Bum @sunbum One Wheel @onewheel New Greens @newgreens Spy Optic @spyoptic Hansen Surfboards @hansensurf Bachan's Japanese BBQ Sauce @trybachans MachuPicchu Energy @MachuPicchu.Energy Pannikin Coffee And Tea @pannikincoffeeandtea Bubs Naturals @bubsnaturals Mint Tours @minttours Die Cut Stickers @diecutstickersdotcom Vesyl Shipping @vesylapp Steve Boysen X Christian Fletcher Surfboards
Our first episode from Money20/20 Europe 2025, this one produced in partnership with LSEG Risk Intelligence, who provide a range of solutions to help organisations effectively navigate risks and reduce fraud. The event took place at the RAI in Amsterdam. Our guests for this episode were: 1/ David White, Global Head of Product & Data, LSEG Risk Intelligence 2/ Ugne Buraciene, Group CEO, payabl. 3/ Pavan Ramkishan Bachwal, Head of Ericsson Financial Services, Ericsson 4/ Denise Johansson, Co-Founder and Co-CEO, Enfuce 5/ Darek Paleczny, Chief Risk & Compliance Officer, Worldline 6/ Eline Blomme, Chief Strategy & Product Officer, acquired.com 7/ Daniel Kornitzer, Head of Global Partnerships, Ebanx
What happens when women lead — not just in business, but in the global economy? In this energizing conversation, host Natalie Benamou sits down with Jackie Joy, Chief Strategy Officer at The Perfect Plan, to uncover the exciting data behind the economic surge that is about to take place fueled by women's leadership.Hear how women-led businesses consistently outperform their male counterparts — generating 3x more revenue on average and why that impact is exponential, not additive. Jackie breaks down the powerful equation of 3x cubed growth, the cultural shifts redefining leadership, and the critical role women will play in adding $15 trillion to the global GDP by 2030.Discover The Multiplier Impact:
Episode Summary:In this episode, Jonathan Boyar welcomes Chris Halpin, Executive Vice President, Chief Operating Officer, and Chief Financial Officer of IAC—a holding company known for its savvy capital allocation and track record of building internet leaders like Expedia, Match Group, and Ticketmaster. Chris brings a unique perspective shaped by senior roles at the NFL and Providence Equity before joining IAC. He and Jonathan explore how IAC is navigating today's market, why the stock is significantly undervalued, and how the company is positioning key holdings like Dotdash Meredith, Turo, and Care.com for long-term success. Whether you're an investor, media strategist, or just someone fascinated by the business of the internet, this episode offers a front-row seat to how IAC is building value in unconventional and often overlooked digital businesses. Topics Discussed Chris's unique journey from private equity to the NFL to IAC The transformation of Dotdash Meredith The business case behind IAC's OpenAI partnership How IAC is thinking about Turo's valuation, growth trajectory, and timing around a potential IPO Margin structure and monetization strategy in digital media IAC's approach to valuation, capital allocation, and market mispricing “Sacred cows” and how IAC avoids them Lessons from working with media rights at the NFL Why Chris thinks IAC is trading at a dramatic discount to fair value To learn more visit:www.boyarvaluegroup.comhttps://boyarresearch.substack.com/or follow us on X @boyarvalue Biography:Christopher Halpin is Executive Vice President, Chief Operating Officer and Chief Financial Officer of IAC. Mr. Halpin leads corporate finance, accounting, M&A, investor relations, and administration functions while also overseeing the day-to-day function and execution of IAC's businesses. Prior to his appointment at IAC, Mr. Halpin spent nearly a decade in leadership roles at the National Football League (NFL), most recently serving as Executive Vice President, Chief Strategy & Growth Officer. In this role Mr. Halpin oversaw strategic planning and data and analytics, as well as key growth areas, including managing the NFL's international business and leading its legalized sports betting strategy. Other past leadership roles at the NFL include Senior Vice President, Consumer Products & Licensing, and Vice President of Media Strategy & Business Development. Before joining the NFL in June 2013, Mr. Halpin was a Partner and Managing Director at Providence Equity Partners. During his 13 years at Providence, Mr. Halpin worked across the firm's investment activities in the Media & Entertainment, Wireless/Satellite and Business Services sectors, and also opened and served as Co-Head of the firm's Hong Kong office. Mr. Halpin started his career in the Merchant Banking Division of Goldman Sachs & Co. Mr. Halpin is a graduate of Princeton University with an A.B. in Economics (Phi Beta Kappa, Magna Cum Laude), and is a board member of Turo, the Children's Scholarship Fund, the Ladies ProfesUnlocking Investment Opportunities Since 1975 At the Boyar Value Group, we've dedicated nearly five decades to the pursuit of value on behalf of our clients. Founded in 1975, our firm has earned a reputation as a trusted source for uncovering undervalued opportunities in the stock market. To find out more about the Boyar Value Group, please visit www.boyarvaluegroup.com
In this episode, Brian is joined by Stuart Greif, Chief Strategy, Innovation and Operations Officer with Forbes Travel Guide. Recognized as the global authority on luxury hospitality, Forbes Travel Guide professional inspectors travel the world to assess the finest hotels, restaurants, spas and ocean cruise ships based on hundreds of exacting standards that determine their coveted annual Star Ratings. Tune in to hear who Stuart Thanks for helping him along the way.
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A live SXSW panel on how employee complaints illuminate the path to organizational innovation.Wrong question: How can AI revolutionize productivity in my organization?Right question: What do my employees hate most about their jobs?For the Portland Trail Blazers, a winning game plan for AI implementation didn't begin with a tech-first approach — it began with a talk-first one. “The whole concept was to talk about pain points," explains David Long, VP of Digital Innovation, describing the "Lunch and Launch" sessions where employees could openly share frustrations about their daily work. “People really enjoy talking about what they hate about their jobs,” says Christa Stout, Executive Vice President and Chief Strategy & Innovation Officer, and as they did, they illuminated opportunities for optimization. “By getting this insight across the whole company, it is already opening our eyes [to how] we can potentially transform the business more broadly,” Stout says.In this special live episode of Think Fast, Talk Smart, recorded at SXSW, host Matt Abrahams leads a panel with Long, Stout, and Stanford colleague Jeremy Utley, exploring how "catharsis catalyzes change.” For any team wanting to implement new technology or rethink workflows, these experts reveal how creating space for complaints can catalyze meaningful innovation throughout an organization.Episode Reference Links:Jeremy UtleyDavid LongChrista StoutEp.77 Quick Thinks: AI Has Entered The Chat – A "Conversation" with ChatGPTEp.134 How to Chat with Bots: The Secrets to Getting the Information You Need from AI Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (04:42) - The Business Behind Basketball (06:13) - Why AI and Why Now? (07:21) - Collaborating with the Team (08:39) - The Lunch & Launch Method (11:11) - Branding AI Initiatives (12:29) - David Detractor & Kelly Kindness (16:00) - Human Connection through AI (16:45) - Auditing for Brand Consistency (18:53) - AI in National Parks (21:36) - Making AI Personal (22:58) - Using AI to Learn AI (27:27) - Encouraging AI in the Workplace (30:21) - Change Management: Iteration Over Perfection (34:07) - Start with Curiosity and Empower Action (37:50) - Communication Ingredients (39:22) - Conclusion ********This episode is sponsored by LinkedIn. Dare to discover what's next. Explore your job potential at LinkedIn. Become a Faster Smarter Supporter by joining TFTS Premium.
In this episode of Tech Talks Daily, I am joined by Scarlett Sieber, Chief Strategy and Growth Officer at Money20/20, to explore the key trends shaping finance's future. As Money20/20 Europe celebrates its 10th anniversary, Scarlett provides a detailed preview of what we can expect from this year's event, bringing together over 8000 senior industry leaders to discuss the evolving landscape of fintech, regulation, and technology. Money20/20 Europe is not just a conference. It is a critical platform for addressing the big questions about where money, tech, and regulation are headed. Scarlett highlights the growing collaboration between traditional banks and fintech companies, calling it the "golden era" of partnerships. This shift drives innovation, and we discuss how these partnerships are evolving to enable more personalized, efficient financial services for businesses and consumers alike. A significant focus of our conversation is the rise of stablecoins, which are transforming cross-border payments in ways similar to how the internet changed the telecom industry. We talk about the regulatory challenges that need to be addressed to fully harness their potential and ensure their adoption on a global scale. Scarlett also shares insights into how AI revolutionizes financial services, enabling more intelligent, automated solutions while raising important questions about trust, data privacy, and security. We also discuss the impact of the UK's post-Brexit regulatory flexibility, with Scarlett explaining how this presents a unique opportunity for the UK to lead in fintech innovation. However, she points out that policy execution must keep pace with technological advancements. Tune in for a conversation about the future of fintech and a timely preview of Money20/20 Europe, where innovation and regulatory discussions will define the next wave of financial services.
In this episode of TechSurge, host Sriram Viswanathan sits down with Nishant Batra, Chief Strategy and Technology Officer at Nokia, for a deep dive into the evolving landscape of telecom and wireless technology. Nishant shares insights into the seismic shifts transforming network infrastructure—from core networks to edge computing—and discusses how Nokia leverages artificial intelligence to optimize performance and drive innovation. The conversation also highlights Nokia's unique innovation framework, spanning its corporate venture investments, internal incubator, and expansion of the legendary Bell Labs. Today Nokia leverages Bell Labs' groundbreaking research into emerging technology for internal innovation and new venture spinouts in collaboration with venture capital firms, including recently announced inaugural spinout startup, Astranu.Links:Discover the groundbreaking Nokia-Celesta spinout advancing healthcare imaging technology - Astranu Learn about the legendary innovation powerhouse - Nokia Bell Labs
In this episode of Hotel Moment, Karen Stephens sits down with Stuart Greif, Chief Strategy, Innovation, and Operating Officer at Forbes Travel Guide. With over two decades of leadership experience in hospitality, Stuart shares how to balance innovation in hospitality, the guest experience, and profitability in the luxury sector. From his pragmatic approach to AI implementation to his emphasis on human connection as the core of hospitality, Stuart offers practical advice on how hotels can differentiate themselves in a tech-driven landscape while delivering exceptional experiences that drive loyalty, higher spending, and powerful word-of-mouth marketing.
Ronan Murphy, Chief Strategy officer with Forcepoint and cyber security expert
In the second of our series looking at how AI is being deployed across industry sectors, we look at financial services and consumer goods, with the head of London Stock Exchange Group and the chief strategy and transformation officer at PepsiCo. Guests: David Schwimmer, CEO, LSEG Athina Kanioura, Chief Strategy and Transformation Officer, PepsiCo Drew Propson, Head, Technology and Innovation in Financial Service, World Economic Forum Zara Ingilizian, Head, Consumer Industries, World Economic Forum Reports: Artificial Intelligence in Financial Services: Transforming Consumer Industries in the Age of AI: Previous episodes in this series: Check out all our podcasts on : - - : - : - : Join the :
How can human-centered marketing and smarter tech choices future-proof your team?In this episode of The Hard Corps Marketing Show, I sat down with Jasmine Martirossian, Chief Strategy and Marketing Officer at Strategy Ark. Jasmine brings a bold, people-first perspective to marketing leadership, challenging outdated tactics and reshaping how teams use technology, communicate, and build standout strategies.Jasmine breaks down why originality beats imitation, why most banner ads are a waste of money, and how investing in your team's strengths can unlock massive growth. She also shares why mastering just a few key tools is more powerful than chasing the latest shiny tech.In this episode, we cover:Why the human element is the key to effective marketing and tech useHow to stop wasting time on outdated tactics like banner adsWhy originality and bold thinking will set your brand apartHow to balance AI with creativity, empathy, and real-world experienceIf you're ready to stop copying competitors and start leading with clarity and confidence, this episode is packed with practical strategies to help your marketing team thrive!
In the second of our series looking at how AI is being deployed across industry sectors, we look at financial services and consumer goods, with the head of London Stock Exchange Group and the chief strategy and transformation officer at PepsiCo. Guests: David Schwimmer, CEO, LSEG Athina Kanioura, Chief Strategy and Transformation Officer, PepsiCo Drew Propson, Head, Technology and Innovation in Financial Service, World Economic Forum Zara Ingilizian, Head, Consumer Industries, World Economic Forum Reports: Artificial Intelligence in Financial Services: https://www.weforum.org/publications/industries-in-the-intelligent-age-white-paper-series/financial-services/ Transforming Consumer Industries in the Age of AI: https://reports.weforum.org/docs/WEF_Transforming_Consumer_Industries_in_the_Age_of_AI_2025.pdf Previous episodes in this series: Beyond the hype, how industries are deploying AI at the heart of their operations Check out all our podcasts on wef.ch/podcasts: YouTube: - https://www.youtube.com/@wef/podcasts Radio Davos - subscribe: https://pod.link/1504682164 Meet the Leader - subscribe: https://pod.link/1534915560 Agenda Dialogues - subscribe: https://pod.link/1574956552 Join the World Economic Forum Podcast Club: https://www.facebook.com/groups/wefpodcastclub
The second of our two episodes recorded at Money20/20 Asia 2025, that we produced in partnership with audax, a comprehensive plug and play banking solution powering banks to launch scalable and compliant digital business models at speed. Graham Barrett was joined by a number of the speakers on audax's booth. Our guests for this episode were: 1/ Scarlett Sieber, Chief Strategy & Growth Officer, Money20/20 2/ Billie Setiawan, Head of Data Management & Analytics Div, PT. Bank Negara Indonesia TBK 3/ John Medina, Chief Operating Officer, Philippine Bank of Communications 4/ Vandy Leng, VP & Head of Digital Banking, Hattha Bank 5/ Zokhir Rasulov, CDO, ABA Bank 6/ Adisorn Hatairatana, Head of Consumer Credit Risk Model, Krungsri Bank
Kate Bravery, Global Leader of Talent Advisory at Mercer, is joined by Ravin Jesuthasan, Mercer's Global Transformation Leader, and Tanuj Kapilashrami, Chief Strategy and People Officer at Standard Chartered Bank, to discuss The Skills-Powered Organization: The Journey to the Next-Generation Enterprise, their recently released book.Together, they explore the concept of skills-powered organizations and their transformative potential in the workplace. They discuss the shift from traditional job structures to a focus on skills as the currency of work and highlight the need for organizations to adopt a systemic approach to talent management that aligns with business strategy. Tanuj shares insights from her experience at Standard Chartered Bank, detailing how they integrated skills development into their growth agenda and engaged employees in the transformation process. Ravin stresses the importance of understanding the economic implications of skills-powered practices and the need for organizations to be agile in responding to changing work demands.
The Managed Service Provider (MSP) industry is undergoing a major shift as AI, automation, and cybersecurity redefine business operations. In this #shifthappens episode, Jorn Wittendorp, Founder of Ydentic, and Mario Carvajal, Chief Strategy and Marketing Officer at AvePoint, discuss the Ydentic-AvePoint acquisition, the trends affecting the industry, and strategies for MSPs to stay ahead.
In this episode of the Innovators Exchange, recorded live at the FIA Boca Raton conference, industry leaders Michael Syn, President, Singapore Exchange; Daniela Peterhoff, Chief Strategy and Transformation Officer, Nasdaq; and Anthony Attia, Global Head of Derivatives and Post-Trade, Euronext engage in a candid discussion about the evolving landscape of financial market infrastructures (FMIs) amid geopolitical uncertainties.They highlight a significant shift from a globalized to a more localized focus, with market participants increasingly concerned with regional issues rather than international dynamics. The conversation explores existential challenges facing FMIs, balancing shareholder returns with public policy responsibilities, and the need for a clear mission as they look toward the 2030s.
Today, we're talking to Chris Hewish, Chief Strategy & Comms Officer at Xsolla. We discuss the future of the video game industry, an invaluable lesson Chris learned from his time at DreamWorks, how Chris approaches new trends in his industry such as cloud gaming, and more. All of this right here, right now, on the Modern CTO Podcast! To learn more about Xsolla, check out their website here. Produced by ProSeries Media: https://proseriesmedia.com/ For booking inquiries, email booking@proseriesmedia.com
I sit down with Chris Hewish, Chief Strategy and Communications Officer at Xsolla, and Lee Jacobson, Senior Vice President of Business Development for Web3 at the same company. Together, they share how Xsolla is helping game developers adapt to the rapidly shifting digital economy by bridging blockchain innovation with proven business models in the gaming world. Xsolla is no stranger to transformation. With over two decades of experience and more than 2,500 games monetized through its platform, the company is once again stepping into a leadership role—this time at the intersection of Web3 and gaming commerce. One of the headline announcements we discuss is the launch of Xsolla ZK, a new blockchain-powered solution built on ZKsync technology. It's designed to scale Web3 experiences in a way that's secure, accessible, and meaningful for developers and players alike. We explore the "digital backpack" concept that sits at the core of this initiative. This isn't just a marketing buzzword—it's a player-owned inventory system that gives gamers real control over their in-game assets. Whether it's transferring gear between games or monetizing collectibles in ways previously restricted by walled gardens, this feature signals a shift toward deeper engagement and lasting value. Chris and Lee also offer a behind-the-scenes look at how direct-to-consumer models like Xsolla's Web Shop are unlocking new revenue channels for developers. With a fee structure significantly lower than traditional app stores and tools for customized experiences, these platforms are helping studios build stronger relationships with their communities while boosting margins. Security, transparency, and compliance remain central to the conversation, especially as blockchain adoption grows. We also touch on identity protection through zero-knowledge proofs and what interoperability might look like in a future where players and creators collaborate across an increasingly open ecosystem. From creator monetization to the evolution of in-game economies, this episode is a must-listen for anyone watching the convergence of Web3, blockchain, and gaming.
Join host Sean Grady as he welcomes Jim Sullivan, Chief Strategy and Development Officer at Veolia North America's Environmental Solutions and Services (ESS) group. In this insightful conversation, Jim discusses his extensive career journey at Veolia, detailing how his roles in sales, operations, and strategic leadership have shaped the company's sustainability vision and innovation strategy.Discover how Veolia's ESS group is driving significant advancements in hazardous waste management, recycling solutions, and circular economy initiatives across North America. Jim shares insights into the upcoming launch of the groundbreaking Gum Springs facility, a cutting-edge project set to redefine sustainable waste management through innovative energy recovery and zero-discharge operations.This episode dives deep into key industry trends, including the challenges and strategies around managing PFAS, regulatory shifts, leveraging AI and data analytics for improved customer experience, and the critical role of mergers and acquisitions in expanding Veolia's environmental capabilities.If you're interested in environmental sustainability, waste management innovations, or the future of the environmental services industry, don't miss this episode! Thanks to our sponsors: Cascade Environmental, E-Tank, and WASTELINQ
Dan Larson, Principal/Chief Strategy & Marketing Officer at HealthBridge Children's Hospital - Orange, discusses the innovation of coordinated care models and nurse navigation in healthcare. He also explores how AI-driven risk analysis is being used to support at-home caregivers, improving overall patient care.
In this episode, Sharmeen Roy, PharmD, BCPS, Chief Strategy & Science Officer at DoseMeRx, discusses the power of precision dosing technology in optimizing pharmacy operations and improving patient outcomes. Learn how validated, EHR-integrated software is enhancing clinical efficiency, reducing errors, and personalizing medication management.
"We've moved from big bundles to à la carte chaos—there's a middle ground that offers real value and differentiation," says Chad Dunavant, EVP & Chief Strategy and Product Officer at CSG. Subscription-based services have reshaped the way businesses generate revenue and how consumers engage with brands. But has the explosion of subscriptions created more frustration than convenience? Chad joins Technology Reseller News to discuss the next evolution of subscriptions, telecom monetization, and customer engagement. The Subscription Economy: A Double-Edged Sword Subscription models provide businesses with predictable, recurring revenue streams, allowing them to scale efficiently. Consumers originally embraced subscriptions for their flexibility and ease of use. However, as Dunavant points out, many customers now find themselves drowning in multiple subscriptions, leading to frustration, bill confusion, and declining brand loyalty. From Bundles to Fragmentation – The shift from cable TV mega-bundles to fragmented streaming services has created consumer fatigue. Confusion & Lack of Transparency – Many customers are unaware of price increases or struggle to manage multiple services. Loyalty at Risk – Brands must balance monetization with clear value propositions or risk losing long-term customers. Telecoms & The New Opportunity in Subscription Monetization As telecom providers move beyond connectivity, they are uniquely positioned to bundle value-added services like streaming, cloud solutions, and enterprise tools. Dunavant highlights how telcos can use their scale to negotiate wholesale partnerships with digital service providers, creating discounted, frictionless experiences for consumers. Power of Wholesale Agreements – Telecom providers can secure better pricing for consumers by bundling third-party services with connectivity. Monetization Beyond Connectivity – New revenue streams include integrated streaming, cloud apps, and AI-driven services. Personalized Engagement & Billing – AI-powered billing solutions can proactively notify customers of changes, reducing call center frustration. CSG at Mobile World Congress 2025 Mobile World Congress, Barcelona CSG CEO Brian Shepherd Keynote: Enterprise Reinvented Topic: How telcos can reshape digital service monetization with smarter bundling, personalized billing, and AI-driven customer engagement. Learn More CSG Website: www.csgi.com Connect with Chad Dunavant on LinkedIn Follow Mobile World Congress updates for more insights on digital monetization. #SubscriptionEconomy #CustomerEngagement #TelecomMonetization #CSG #MWC2025 #BillingInnovation
In this episode of Eat for the Planet, Maisie Ganzler, former Chief Strategy and Brand Officer at Bon Appétit Management Company (BAMCO), reflects on her 30 years of leadership at the forefront of sustainability. She discusses BAMCO's approach to balancing customer needs with supplier realities, lessons learned from the company's early adoption of plant-based alternatives, and the critical role of storytelling in driving meaningful change. Drawing on her book, You Can't Market Manure at Lunchtime, Maisie shares insights into the successes and missteps of the plant-based movement, the potential of ingredient-focused innovations, and the importance of defining clear sustainability values. With candid reflections, she offers lessons and hope for building a more resilient and sustainable food system. Learn more about your ad choices. Visit megaphone.fm/adchoices
Brandon Karpf sits down with Mike Silverman, Chief Strategy and Innovation Officer at FS-ISAC, to discuss the white paper Building Cryptographic Agility in the Financial Sector. Authored by experts from FS-ISAC's Post-Quantum Cryptography Working Group, the paper addresses the vulnerabilities posed by quantum computing to current cryptographic algorithms. It provides financial institutions with strategies to safeguard sensitive data and maintain trust as these emerging threats evolve. Discover the challenges and actionable steps to build cryptographic agility in this insightful conversation. Learn more about your ad choices. Visit megaphone.fm/adchoices
ChatGPT and Meta face widespread outages. Trump advisors explore splitting NSA and CyberCom leadership roles. A critical vulnerability in Apache Struts 2 has been disclosed. “AuthQuake” allowed attackers to bypass Microsoft MFA protections. Researchers identify Nova, a sophisticated variant of the Snake Keylogger malware. Adobe addresses critical vulnerabilities across their product line. Chinese law enforcement has been using spyware to collect data from Android devices since 2017. A new report highlights the gaps in hardware and firmware security management. A Krispy Kreme cyberattack creates a sticky situation. N2K's Executive Editor Brandon Karpf speaks with guest Mike Silverman, Chief Strategy and Innovation Officer at the FS-ISAC discussing cryptographic agility. Do Not Track bids a fond farewell. Remember to leave us a 5-star rating and review in your favorite podcast app. Miss an episode? Sign-up for our daily intelligence roundup, Daily Briefing, and you'll never miss a beat. And be sure to follow CyberWire Daily on LinkedIn. CyberWire Guest Today, N2K's Executive Editor Brandon Karpf speaks with guest Mike Silverman, Chief Strategy and Innovation Officer at the FS-ISAC discussing cryptographic agility. You can learn more in their new white paper "Building Cryptographic Agility in the Financial Sector." We will share the extended version of this conversation over our winter break. Stay tuned. Selected Reading ChatGPT Down Globally, Services Restored After Hours Of Outage (Cyber Security News) Facebook, Instagram and other Meta apps go down due to 'technical issue' (CNBC) Unfinished business for Trump: Ending the Cyber Command and NSA 'dual hat' (The Record) Apache issues patches for critical Struts 2 RCE bug (The Register) Microsoft MFA Bypassed via AuthQuake Attack (SecurityWeek) Nova Keylogger – A Snake Malware Steal Credentials and Capture Screenshorts From Windows (Cyber Security News) Adobe releases December 2024 patches for flaws in multiple products, including critical (Beyond Machines) Mobile Surveillance Tool EagleMsgSpy Used by Chinese Law Enforcement (SecurityWeek) Three-Quarters of Security Leaders Admit Gaps in Hardware Knowledge (Infosecurity Magazine) Krispy Kreme cyberattack impacts online orders and operations (Bleeping Computer) Firefox, one of the first “Do Not Track” supporters, no longer offers it (Ars Technica) Share your feedback. We want to ensure that you are getting the most out of the podcast. Please take a few minutes to share your thoughts with us by completing our brief listener survey as we continually work to improve the show. Want to hear your company in the show? You too can reach the most influential leaders and operators in the industry. Here's our media kit. Contact us at cyberwire@n2k.com to request more info. The CyberWire is a production of N2K Networks, your source for strategic workforce intelligence. © N2K Networks, Inc. Learn more about your ad choices. Visit megaphone.fm/adchoices