Channel Chat

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Welcome to the Channel Chat podcast! We will be sharing learnings, best practices, and failures with some of the biggest names in the IT industry. All with the simple aim of being the go to place for IT Sales professionals and managers to learn from others with the ultimate goal of maximising perfor…

Marc Sumner - Robertson Sumner Ltd


    • Feb 23, 2026 LATEST EPISODE
    • weekly NEW EPISODES
    • 36m AVG DURATION
    • 282 EPISODES


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    Latest episodes from Channel Chat

    #267 Mit Patel: If you don't plan to grow, you'll stay stuck.

    Play Episode Listen Later Feb 23, 2026 31:38


    In this episode of Channel Chat, host Marc Sumner sits down in London with Mit Patel, Founder and CEO of Assurix, to discuss building, scaling, and exiting an MSP - and why he decided to start all over again.  Mit shares the real story behind founding a business at 20, the painful lessons of scaling, and what founders often get wrong about hiring, leadership and sales. The conversation also explores cybersecurity risk, raising standards in the MSP space, and how the next wave of platforms and AI-driven software could reshape the industry.  In this episode: Starting a company young and learning by doing The toughest lessons in scaling an MSP  When to step back from owner-led sales What selling a business is really like Why cybersecurity standards and trust matter more than ever Building talent and developing future leaders Industry trends to watch in the next 3-5 years A must-listen for MSP owners, IT channel professionals, and anyone interested in building and scaling a technology business. 

    #266 Oliver Harvey-Jones: You're not just distributing product — you're distributing enablement.

    Play Episode Listen Later Feb 16, 2026 32:18


    #265 Jamie Farrelly: They told me I couldn't lead EMEA — so I did it anyway.

    Play Episode Listen Later Feb 2, 2026 51:15


    #264 Chris Gore: Most tech companies don't hire military talent and that's their loss.

    Play Episode Listen Later Jan 26, 2026 36:25


    #263 Adrian Liddiard and John Schmidt: We're going into an unprecedented revenue cycle.

    Play Episode Listen Later Jan 19, 2026 30:05


    #262 Rob Harris: I Applied for Sales Director… While I Was Still an Account Manager.

    Play Episode Listen Later Jan 12, 2026 26:48


    In this episode of Channel Chat, Mark Sumner is joined by Rob Harris, Sales Director for Software at SCC, recorded in London. Rob shares his journey from studying English Literature to leading software sales at one of the UK's largest partners. We discuss career progression in sales, moving from individual contributor to leadership, and why putting yourself forward can change everything. Key topics include: • Breaking into tech and software sales • Progressing from account manager to sales leader • Leading high-performing sales teams • How software buying has changed • Adding value beyond price and transactions • Why hyperscale marketplaces are one to watch in 2026 A must-listen for anyone in sales, software, or the channel.

    #261 Andrew Harman: The phone stopped ringing and people stopped asking me out for lunch.

    Play Episode Listen Later Jan 5, 2026 37:48


    #260 Olya Scekaturova: If you're comfortable, there's no growth left.

    Play Episode Listen Later Dec 16, 2025 31:44


    #259 Laura Wilkinson: We're going to see an explosion of AI tools.

    Play Episode Listen Later Dec 8, 2025 34:08


    #258 Spencer Starkey: Managed services isn't the future - it's here, and growing thousands of percent.

    Play Episode Listen Later Dec 1, 2025 36:38


    #257 Adam Cathcart: AI can transform your business… or destroy your brand overnight if you get it wrong.

    Play Episode Listen Later Nov 25, 2025 50:08


    #256 Anthony Young: Cyber threats are doubling every 12 months — we have to evolve or die.

    Play Episode Listen Later Nov 18, 2025 36:01


    #255 Andy Readman: If you don't start with a problem, every AI tool becomes a gimmick.

    Play Episode Listen Later Nov 10, 2025 44:58


    #254 Tom Hockton: 75% of our revenue comes through the channel.

    Play Episode Listen Later Oct 31, 2025 51:49


    In this Channel Chat episode, Marc Sumner sits down with Tom Hockton, VP of BMC Helix UK & Ireland, to talk career growth, leadership, and channel strategy. Tom shares how he went from studying languages and working at Shanghai Radio to leading one of the most channel-driven enterprise software businesses in the UK.

    #253 Lewis Pope: It's not about prevention — it's about resilience.

    Play Episode Listen Later Oct 27, 2025 42:31


    In this episode, Marc Sumner sits down with Lewis Pope, one of the Head Nerds at Enable, to explore the evolving world of cybersecurity, Reseller and MSP challenges, and what it really means to build cyber resilience in 2025 and beyond.

    #252 Paul Hamilton: Scaling a business without a single investor is possible

    Play Episode Listen Later Oct 13, 2025 40:20


    In this episode, Marc Sumner sits down with Paul Hamilton, Founder & CEO of Halo, one of the UK's fastest-growing software companies — and the second most valuable privately-owned software company in the country.

    #251 Julian Brownlow Davies: Threat actors don't wait for board approval to use AI

    Play Episode Listen Later Oct 6, 2025 25:07


    In this episode of Channel Chat, host Marc Sumner sits down with Julian Brown-O-Davies, Global VP of Security Services at Bugcrowd, for an in-depth conversation on cyber innovation, leadership, and the evolving world of offensive security.

    #250 James Anderson: You have to do AI - it's not even a debate.

    Play Episode Listen Later Sep 29, 2025 36:47


    This week Marc sits down with James Anderson, Channel Director (International) at Abnormal AI. From starting out as a biochemistry graduate and aspiring rugby pro, James has built a career shaping channel strategies across Trend, Quest, Ivanti, Exabeam – and now Abnormal.

    #249 Dan Smith: I don't want to be your partner. I want to be a division of your business.

    Play Episode Listen Later Sep 22, 2025 30:33


    This week Marc Sumner sat down with Dan Smith, CEO of Astralis, to talk about his journey from sales leadership at Blancco to running Astralis, and the lessons he's carried along the way. They covered a lot of ground, including: • The importance of winning hearts and minds in leadership – not just giving orders. • Why sales directors should keep their toe in the game and stay relevant. • How Astralis was born out of an “exit → retirement → back to business” story. • The challenges (and opportunities) of working with channel partners in IT asset disposal (ITAD). • The real role of ESG and sustainability in customer decisions. • Where the market is heading: vendors, resellers, and lifecycle partners.

    Channel Chat Live | September 2025 | Part 2

    Play Episode Listen Later Sep 16, 2025 34:53


    Recorded live at Samsung KX, London, Channel Chat Live brought together 250+ C-suite execs and senior leaders from across the UK IT Channel for an evening of unfiltered debate, insights and networking. In Part 2, host Marc Sumner and our all-star panel — Neil Hall, Aine Rogers, Lyndsey Charlton, and Alistair Wildman — take questions directly from the audience and dive even deeper into the issues shaping the Channel. Huge thanks again to our sponsors Arrow Cloud UK & Ireland, Check Point Software, and Cameo for powering the after party.

    Channel Chat Live | September 2025 | Part 1

    Play Episode Listen Later Sep 16, 2025 32:16


    Recorded live at Samsung KX, London, Channel Chat Live brought together 250+ senior leaders, business owners and C-suite execs from across the UK IT Channel for an evening of debate, insights and networking. Host Marc Sumner was joined on stage by an all-star panel – Neil Hall, Aine Rogers, Lyndsey Charlton, and Alistair Wildman – tackling the big questions shaping the Channel. A huge thank you to our sponsors – Arrow Cloud UK & Ireland, Check Point Software, and Cameo for powering the after party. Don't miss Part 2 for more insights and audience Q&A.

    #248 Gavin Bell: We're Not a Reseller — It's Solutions

    Play Episode Listen Later Sep 15, 2025 35:52


    Channel Chat Podcast | Gavin Bell, CEO of Econocom — From CC “Boomerang” to Building a UK Solutions Business Recorded in London (yes, during a tube strike!), Marc sits down with Gavin Bell to unpack: Why he “boomeranged” back to Computacenter and what cultural fit really means Overlay vs. solution sales — and why the label “overlay” winds him up Moving into his first CEO role at Econocom and integrating the Trams acquisition Differentiation: solutions + lifecycle services + in-house financing (not just “another reseller”) Pragmatic AI: better service & scale (bids, service desk) — not headcount cuts Ageism, reskilling at 50+, and why experience still matters 2025 outlook: services growth, UK brand building, and who to watch (Gavin's pick: NVIDIA)

    #247 James Cadman: The Best People in Tech Don't Come from Tech

    Play Episode Listen Later Sep 8, 2025 48:57


    #246 Maz Lopez: Sales and Marketing Must Work Side by Side

    Play Episode Listen Later Sep 4, 2025 48:18


    Join Marc Sumner in the studio with Maz Lopez, Senior Channel Marketing Manager at AMD and one of our valued podcast partners. From hospital radio to the heart of tech marketing, Maz shares her journey and insights on: • How storytelling and partner collaboration bring AMD's products to life • The importance of relationship-building in a competitive tech landscape • Using AI to supercharge marketing — from crafting job specs to automating lead nurturing • Tracking ROI with data intelligence to prove marketing's impact on sales • The challenge and opportunity of account-based marketing across diverse regions

    #245 David Weeks: Ditching the Old Channel Playbook

    Play Episode Listen Later Aug 20, 2025 11:51


    The Big Picture with David Weeks... “Why aren't you marketing your business that way?”   David Weeks didn't hold back at Empower 25 — and neither did he on Channel Chat.   In this upcoming episode, David talks: → Why cross-collaboration beats competition → The death of ‘just reselling' → And the announcement of Empower 2026 in Fort Lauderdale!

    #244 Dominique Blaize: The Biggest Challenge is How Quickly People Expect to See Change

    Play Episode Listen Later Jun 24, 2025 19:19


    #243 Dale Smith: This Industry is Changing at Lightspeed

    Play Episode Listen Later Jun 18, 2025 37:32


    #242 Thea Sztejka: Every customer you acquire is going to damage your business!

    Play Episode Listen Later Jun 9, 2025 31:04


    #241 - Head Nerds: We're the Voice of the Customer

    Play Episode Listen Later Jun 4, 2025 9:45


    #240 Stefan Voss: From Insight to Action

    Play Episode Listen Later May 27, 2025 8:26


    #239 Jonathan Bartholomew: Unpacking N-able, MSP Challenges & Cyber Trends

    Play Episode Listen Later May 19, 2025 20:56


    Channel Chat Live 2025, featuring Hayley Mooney, Des Lekerman, Paula Panarra, Chelsea Chamberlin

    Play Episode Listen Later Apr 30, 2025 35:09


    Welcome to Channel Chat LIVE 2025 – Part 2!  The conversation continues from Samsung KX with even more industry insight, big opinions, and future-focused thinking. In Part 2, we dive deeper into the evolving role of AI and Cyber in the Channel — from talent strategies to customer expectations, and what leaders need to prioritise right now to stay competitive.  Featuring more must-hear moments from our expert panel: Hayley Mooney, Paula Panarra, Des Lekerman and Chelsea Chamberlin. Hosted by Marc Sumner & Proudly sponsored by Infinigate UK & Ireland. Ready to find out what's next for the Channel? Hit play and join the debate. Don't forget to like, comment, and subscribe for more Channel Chat content!

    Channel Chat Live 2025, featuring Hayley Mooney, Des Lekerman, Paula Panarra, Chelsea Chamberlin

    Play Episode Listen Later Apr 30, 2025 40:03


    Welcome to Channel Chat LIVE 2025 – Part 1! Broadcast live from Samsung KX, Channel Chat LIVE brought together the biggest names in the Channel for an evening of bold conversations around AI, Cyber, and the future of the industry. In Part 1, you'll hear from our incredible panel: Hayley Mooney, Paula Panarra, Des Lekerman and Chelsea Chamberlin. Expect real insights, lively debates, and fresh perspectives on how AI and Cyber are reshaping the Channel — and what businesses need to do to stay ahead. Hosted by Marc Sumner | Proudly sponsored by Infinigate UK & Ireland. Hit play and join the conversation — and don't forget to check out Part 2 for even more unmissable moments!

    #237 Michael Adler: Adapt or Fall Behind — The Future of MSPs

    Play Episode Listen Later Apr 29, 2025 16:26


    #236 John Pagliuca: Scaling with Purpose

    Play Episode Listen Later Apr 22, 2025 15:59


    #235 Steve Rigby: From 10 Downing Street to 35 New Broad Street

    Play Episode Listen Later Apr 15, 2025 30:02


    #234 Katy Upton: Career Transitions, Workplace Culture & the Future of AI

    Play Episode Listen Later Apr 1, 2025 20:55


    #233 Guy March: Channel Partnerships, Business Growth & the Future of Cybersecurity

    Play Episode Listen Later Mar 25, 2025 27:52


    #232 Joel Chimoindes: The Journey to CEO and the Future of Nuvias UC

    Play Episode Listen Later Mar 18, 2025 30:39


    #231 Kelvin Lee: The Procurement Mindset vs. The CRO Approach

    Play Episode Listen Later Mar 11, 2025 29:07


    #230 Nick Crouch

    Play Episode Listen Later Feb 26, 2025 23:06


    Today in the Channel Chat studio Marc Sumner is joined by Nick Crouch, Director - EMEA & APAC Channel & Alliances @ AppOmni

    #229 Kathryn Bennett

    Play Episode Listen Later Feb 18, 2025 36:31


    In this valentine's day special, Marc is joined in the studio by Kathryn Bennett the Channel Director from Dataminr.

    #228 Jack Watson

    Play Episode Listen Later Feb 4, 2025 44:53


    Today Marc is joined in the studio by the Managing Director of Bytes Software Services, Jack Watson.

    #227 - Lucy Greenaway,

    Play Episode Listen Later Jan 28, 2025 32:30


    Today Marc Sumner is joined in the Channel Chat studio by the Channel Marketing Director at XM Cyber, Lucy Greenaway.

    #226 - Sonny Sehgal

    Play Episode Listen Later Jan 22, 2025 25:30


    Today in the Channel Chat studio Marc meets up with the CEO of Transputec, Sonny Sehgal.

    Richard Betts, Chief Executive Officer at Vizst Technology

    Play Episode Listen Later Jan 14, 2025 28:47


    Fiona McKenzie, Chief Executive Officer at Revere

    Play Episode Listen Later Dec 17, 2024 19:45


    Grahame Smee, CEO at Future Channel

    Play Episode Listen Later Dec 10, 2024 33:12


    Tim Westbrook, Managing Director at Stone Technologies

    Play Episode Listen Later Dec 3, 2024 37:51


    Tim Walker, Managing Director at Aura Technology

    Play Episode Listen Later Nov 28, 2024 36:18


    Denis Ferrand-Ajchenbaum, Chief Growth Officer at Infinigate

    Play Episode Listen Later Nov 21, 2024 23:19


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