Channel Chat

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Welcome to the Channel Chat podcast! We will be sharing learnings, best practices, and failures with some of the biggest names in the IT industry. All with the simple aim of being the go to place for IT Sales professionals and managers to learn from others with the ultimate goal of maximising perfor…

Marc Sumner - Robertson Sumner Ltd


    • Sep 22, 2025 LATEST EPISODE
    • every other week NEW EPISODES
    • 35m AVG DURATION
    • 264 EPISODES


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    Latest episodes from Channel Chat

    #249 Dan Smith: I don't want to be your partner. I want to be a division of your business.

    Play Episode Listen Later Sep 22, 2025 30:33


    This week Marc Sumner sat down with Dan Smith, CEO of Astralis, to talk about his journey from sales leadership at Blancco to running Astralis, and the lessons he's carried along the way. They covered a lot of ground, including: • The importance of winning hearts and minds in leadership – not just giving orders. • Why sales directors should keep their toe in the game and stay relevant. • How Astralis was born out of an “exit → retirement → back to business” story. • The challenges (and opportunities) of working with channel partners in IT asset disposal (ITAD). • The real role of ESG and sustainability in customer decisions. • Where the market is heading: vendors, resellers, and lifecycle partners.

    Channel Chat Live | September 2025 | Part 2

    Play Episode Listen Later Sep 16, 2025 34:53


    Recorded live at Samsung KX, London, Channel Chat Live brought together 250+ C-suite execs and senior leaders from across the UK IT Channel for an evening of unfiltered debate, insights and networking. In Part 2, host Marc Sumner and our all-star panel — Neil Hall, Aine Rogers, Lyndsey Charlton, and Alistair Wildman — take questions directly from the audience and dive even deeper into the issues shaping the Channel. Huge thanks again to our sponsors Arrow Cloud UK & Ireland, Check Point Software, and Cameo for powering the after party.

    Channel Chat Live | September 2025 | Part 1

    Play Episode Listen Later Sep 16, 2025 32:16


    Recorded live at Samsung KX, London, Channel Chat Live brought together 250+ senior leaders, business owners and C-suite execs from across the UK IT Channel for an evening of debate, insights and networking. Host Marc Sumner was joined on stage by an all-star panel – Neil Hall, Aine Rogers, Lyndsey Charlton, and Alistair Wildman – tackling the big questions shaping the Channel. A huge thank you to our sponsors – Arrow Cloud UK & Ireland, Check Point Software, and Cameo for powering the after party. Don't miss Part 2 for more insights and audience Q&A.

    #248 Gavin Bell: We're Not a Reseller — It's Solutions

    Play Episode Listen Later Sep 15, 2025 35:52


    Channel Chat Podcast | Gavin Bell, CEO of Econocom — From CC “Boomerang” to Building a UK Solutions Business Recorded in London (yes, during a tube strike!), Marc sits down with Gavin Bell to unpack: Why he “boomeranged” back to Computacenter and what cultural fit really means Overlay vs. solution sales — and why the label “overlay” winds him up Moving into his first CEO role at Econocom and integrating the Trams acquisition Differentiation: solutions + lifecycle services + in-house financing (not just “another reseller”) Pragmatic AI: better service & scale (bids, service desk) — not headcount cuts Ageism, reskilling at 50+, and why experience still matters 2025 outlook: services growth, UK brand building, and who to watch (Gavin's pick: NVIDIA)

    #247 James Cadman: The Best People in Tech Don't Come from Tech

    Play Episode Listen Later Sep 8, 2025 48:57


    #246 Maz Lopez: Sales and Marketing Must Work Side by Side

    Play Episode Listen Later Sep 4, 2025 48:18


    Join Marc Sumner in the studio with Maz Lopez, Senior Channel Marketing Manager at AMD and one of our valued podcast partners. From hospital radio to the heart of tech marketing, Maz shares her journey and insights on: • How storytelling and partner collaboration bring AMD's products to life • The importance of relationship-building in a competitive tech landscape • Using AI to supercharge marketing — from crafting job specs to automating lead nurturing • Tracking ROI with data intelligence to prove marketing's impact on sales • The challenge and opportunity of account-based marketing across diverse regions

    #245 David Weeks: Ditching the Old Channel Playbook

    Play Episode Listen Later Aug 20, 2025 11:51


    The Big Picture with David Weeks... “Why aren't you marketing your business that way?”   David Weeks didn't hold back at Empower 25 — and neither did he on Channel Chat.   In this upcoming episode, David talks: → Why cross-collaboration beats competition → The death of ‘just reselling' → And the announcement of Empower 2026 in Fort Lauderdale!

    #244 Dominique Blaize: The Biggest Challenge is How Quickly People Expect to See Change

    Play Episode Listen Later Jun 24, 2025 19:19


    #243 Dale Smith: This Industry is Changing at Lightspeed

    Play Episode Listen Later Jun 18, 2025 37:32


    #242 Thea Sztejka: Every customer you acquire is going to damage your business!

    Play Episode Listen Later Jun 9, 2025 31:04


    #241 - Head Nerds: We're the Voice of the Customer

    Play Episode Listen Later Jun 4, 2025 9:45


    #240 Stefan Voss: From Insight to Action

    Play Episode Listen Later May 27, 2025 8:26


    #239 Jonathan Bartholomew: Unpacking N-able, MSP Challenges & Cyber Trends

    Play Episode Listen Later May 19, 2025 20:56


    Channel Chat Live 2025, featuring Hayley Mooney, Des Lekerman, Paula Panarra, Chelsea Chamberlin

    Play Episode Listen Later Apr 30, 2025 35:09


    Welcome to Channel Chat LIVE 2025 – Part 2!  The conversation continues from Samsung KX with even more industry insight, big opinions, and future-focused thinking. In Part 2, we dive deeper into the evolving role of AI and Cyber in the Channel — from talent strategies to customer expectations, and what leaders need to prioritise right now to stay competitive.  Featuring more must-hear moments from our expert panel: Hayley Mooney, Paula Panarra, Des Lekerman and Chelsea Chamberlin. Hosted by Marc Sumner & Proudly sponsored by Infinigate UK & Ireland. Ready to find out what's next for the Channel? Hit play and join the debate. Don't forget to like, comment, and subscribe for more Channel Chat content!

    Channel Chat Live 2025, featuring Hayley Mooney, Des Lekerman, Paula Panarra, Chelsea Chamberlin

    Play Episode Listen Later Apr 30, 2025 40:03


    Welcome to Channel Chat LIVE 2025 – Part 1! Broadcast live from Samsung KX, Channel Chat LIVE brought together the biggest names in the Channel for an evening of bold conversations around AI, Cyber, and the future of the industry. In Part 1, you'll hear from our incredible panel: Hayley Mooney, Paula Panarra, Des Lekerman and Chelsea Chamberlin. Expect real insights, lively debates, and fresh perspectives on how AI and Cyber are reshaping the Channel — and what businesses need to do to stay ahead. Hosted by Marc Sumner | Proudly sponsored by Infinigate UK & Ireland. Hit play and join the conversation — and don't forget to check out Part 2 for even more unmissable moments!

    #237 Michael Adler: Adapt or Fall Behind — The Future of MSPs

    Play Episode Listen Later Apr 29, 2025 16:26


    #236 John Pagliuca: Scaling with Purpose

    Play Episode Listen Later Apr 22, 2025 15:59


    #235 Steve Rigby: From 10 Downing Street to 35 New Broad Street

    Play Episode Listen Later Apr 15, 2025 30:02


    #234 Katy Upton: Career Transitions, Workplace Culture & the Future of AI

    Play Episode Listen Later Apr 1, 2025 20:55


    #233 Guy March: Channel Partnerships, Business Growth & the Future of Cybersecurity

    Play Episode Listen Later Mar 25, 2025 27:52


    #232 Joel Chimoindes: The Journey to CEO and the Future of Nuvias UC

    Play Episode Listen Later Mar 18, 2025 30:39


    #231 Kelvin Lee: The Procurement Mindset vs. The CRO Approach

    Play Episode Listen Later Mar 11, 2025 29:07


    #230 Nick Crouch

    Play Episode Listen Later Feb 26, 2025 23:06


    Today in the Channel Chat studio Marc Sumner is joined by Nick Crouch, Director - EMEA & APAC Channel & Alliances @ AppOmni

    #229 Kathryn Bennett

    Play Episode Listen Later Feb 18, 2025 36:31


    In this valentine's day special, Marc is joined in the studio by Kathryn Bennett the Channel Director from Dataminr.

    #228 Jack Watson

    Play Episode Listen Later Feb 4, 2025 44:53


    Today Marc is joined in the studio by the Managing Director of Bytes Software Services, Jack Watson.

    #227 - Lucy Greenaway,

    Play Episode Listen Later Jan 28, 2025 32:30


    Today Marc Sumner is joined in the Channel Chat studio by the Channel Marketing Director at XM Cyber, Lucy Greenaway.

    #226 - Sonny Sehgal

    Play Episode Listen Later Jan 22, 2025 25:30


    Today in the Channel Chat studio Marc meets up with the CEO of Transputec, Sonny Sehgal.

    Richard Betts, Chief Executive Officer at Vizst Technology

    Play Episode Listen Later Jan 14, 2025 28:47


    Fiona McKenzie, Chief Executive Officer at Revere

    Play Episode Listen Later Dec 17, 2024 19:45


    Grahame Smee, CEO at Future Channel

    Play Episode Listen Later Dec 10, 2024 33:12


    Tim Westbrook, Managing Director at Stone Technologies

    Play Episode Listen Later Dec 3, 2024 37:51


    Tim Walker, Managing Director at Aura Technology

    Play Episode Listen Later Nov 28, 2024 36:18


    Denis Ferrand-Ajchenbaum, Chief Growth Officer at Infinigate

    Play Episode Listen Later Nov 21, 2024 23:19


    Liza Weschta, Head of EMEA Channel Sales at Cybsafe

    Play Episode Listen Later Nov 14, 2024 42:39


    Today in the channel chat studio, Marc talks to Liza Weschta from Cybsafe. Channel Chat is sponsored by Infinigate; Sparking Channel Growth.

    Rhys Lawson, Solutions Sales Director, Softcat plc

    Play Episode Listen Later Oct 31, 2024 35:20


    Marc is joined in the channel by the Solutions Sales Director, Rhys Lawson. Channel Chat is sponsored by Infinigate; Sparking Channel Growth.

    Channel Chat LIVE 2024, featuring Mike Norris, Steve Rigby, Adele Every and Miriam Murphy (Part 2)

    Play Episode Listen Later Oct 10, 2024 44:53


    In this week's episode, you can hear the full conversation from the second half of the recent Channel Chat LIVE event that took place at Samsung KX on the 5th September 2024. Our host, Marc Sumner, met up with: Adele Every, MD Publuc Sector from Cisco Miriam Murphy, President EMEA, TD Synnex Mike Norris, Group CEO from Computacenter Steve Rigby, Co-CEO from Rigby Group plc Channel Chat LIVE is sponsored by Cameo.

    Channel Chat LIVE 2024, featuring Mike Norris, Steve Rigby, Adele Every and Miriam Murphy

    Play Episode Listen Later Sep 26, 2024 45:50


    In this week's episode, you can hear the full conversation from the first half of the recent Channel Chat LIVE event that took place at Samsung KX on the 5th September 2024. Our host, Marc Sumner, met up with: Adele Every, MD Publuc Sector from Cisco Miriam Murphy, President EMEA, TD Synnex Mike Norris, Group CEO from Computacenter Steve Rigby, Co-CEO from Rigby Group plc Channel Chat LIVE is sponsored by Cameo.

    Chris Germain (Sales Director) + Martyn Ryder (Managing Director) | Support Warehouse

    Play Episode Listen Later Aug 15, 2024 17:37


    Today in the Channel Chat studio, Marc Sumner is joined by two people. Martyn Ryder and Chris Germain of Support Warehouse. They talk about a range of topics, including the value of partnerships, how to work with the top 20 partners in the UK, and the importance of co-operation in the marketplace.

    Joachim Mason, Managing Director, Cisco

    Play Episode Listen Later Aug 1, 2024 25:51


    Today Marc is joined in the Channel Chat studio by the Managing Director of Architectures and Specialists Joachim Mason.

    Kyle Davis, Head of the Office of the CTO, CDW

    Play Episode Listen Later Jul 11, 2024 30:41


    Today Marc is joined in the Channel Chat studio by Kyle Davies the Head of the Office of the CTO at CDW.

    David Bennett, CEO Object First

    Play Episode Listen Later Jun 27, 2024 33:55


    Today Marc is joined by the CEO of Object First, David Bennett.

    Gill Holloway, EMEA VP Partnerships, Insight

    Play Episode Listen Later Jun 13, 2024 29:42


    Today Marc is joined in the Channel Chat studio by Gill Holloway from Insight. This is her second appearance on Channel Chat - having first been the fourth person to appear on the show back in 2019.

    George Bonser VP EMEA, Drata

    Play Episode Listen Later Jun 6, 2024 34:36


    Today Marc is joined in the studio by the VP EMEA at Drata.

    Sara Wilkes, COO at Agilitas IT Solutions

    Play Episode Listen Later May 23, 2024 36:03


    Today in the London studio Marc Sumner is joined by the COO at Agilitas IT Solutions, Sara Wilkes

    Darren Spence, CRO at Smartbox.ai

    Play Episode Listen Later May 16, 2024 41:13


    Today Marc is joined in the Channel Chat studio by the CRO of the "AI Company of the Year 2023"; Smartbox.ai.

    Justin Day, CEO at Cloud Gateway

    Play Episode Listen Later May 9, 2024 34:29


    Today Marc is joined in the studio by the CEO of Cloud Gateway, Justin Day.

    Bob Bailkoski, CEO at Logicalis

    Play Episode Listen Later May 2, 2024 44:31


    Today Marc is joined in the studio by the CEO of Logicalis - Bob Bailkoski

    Charly Davis, CCO at Sapphire Technologies

    Play Episode Listen Later Apr 25, 2024 45:01


    Today in the studio, Marc is joined by the Chief Commercial Officer from Sapphire Technologies, Charly Davis.  

    Elisha Kirkham, Recruitment Manager at Softcat

    Play Episode Listen Later Apr 18, 2024 45:57


    In today's episode, Marc is joined in the studio by Elisha Kirkham the Recruitment Manager at the UK's largest VAR, Softcat.

    Vanessa Vallely, Founder and CEO, WeAreTheCity

    Play Episode Listen Later Apr 11, 2024 41:07


    Today Marc speaks with Vanessa Vallely who leads the organisation WeAreTheCity who have over 80,000 female members. Vanessa's experience comes from a 25-year corporate career.  She is a global speaker who is a champion for initiatives aimed at achieving gender parity and raising the profile of women in the workplace.

    Ian Goodfellow; Vice President of Sales, Europe. SHI International Corp.

    Play Episode Listen Later Apr 4, 2024 39:22


    The first guest in the new channel chat studio for series 11 of the Channel Chat podcast is Ian Goodfellow, the VP Sales, EMEA at SHI International.

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