Strategy with Jason

Billy Hymas, Ross Tinkham and I discuss the exciting possibilities of AI assistants helping independent dealers develop a consistent customer experience, respond to leads more quickly, develop meaningful conversations and so much more! NIADA Las Vegas - Podium Booth 525 ⚡Powered by Podium, redefining customer connection. Visit: https://www.podium.com/swj #DrivenLoyalty #Podium #AIAssistants #CustomerRetention #AutomotiveInnovation #dealership #automotive #carguy #automotivepodcast #dealer #cardealer #dealers #cardealer #ev #electriccars #data #AI #automotiveindustry

Tune in for another exciting episode of Driven Loyalty, sponsored by Podium —your partner in enhancing customer communication and driving business growth.

This week on The Golden Wrench Podcast I sit down with Roger Gutierrez. Roger and I discuss developing new technicians, dealership culture, how to handle tariffs in fixed ops and more! For more info on Repair360, visit: https://www.repair360.com/ Digital Dealership Solutions: ddsolutions.ca Strategy With Jason: strategywithjason.com Bell2Bell: bell2bell.ca Listen To The Strategy With Jason Podcast: Apple Podcast: https://apple.co/3IwlT3v Spotify: https://spoti.fi/3fT8V3H Soundcloud: https://bit.ly/347rnDb

This week on The Golden Wrench Podcast I sit down with Austin Conroy. Austin and I discuss the importance of having a staff member be a spokesperson for your dealership, keeping customers and employees happy, testing your processes and more! For more info on Repair360, visit: https://www.repair360.com/ Digital Dealership Solutions: ddsolutions.ca Strategy With Jason: strategywithjason.com Bell2Bell: bell2bell.ca Listen To The Strategy With Jason Podcast: Apple Podcast: https://apple.co/3IwlT3v Spotify: https://spoti.fi/3fT8V3H Soundcloud: https://bit.ly/347rnDb

This week on The Golden Wrench Podcast I sit down with John Traver. John and I discuss how to master your BDC process, improve loyalty, how to know your customer better and more! For more info on Repair360, visit: https://www.repair360.com/ Digital Dealership Solutions: ddsolutions.ca Strategy With Jason: strategywithjason.com Bell2Bell: bell2bell.ca Listen To The Strategy With Jason Podcast: Apple Podcast: https://apple.co/3IwlT3v Spotify: https://spoti.fi/3fT8V3H Soundcloud: https://bit.ly/347rnDb #automotive #automotiveindustry #automotivesoftware #dealership #dealerships #dealersolutions #leadership #leader #bell2bell #strategy️ #data #fixedops #servicedrive #service #customercentric #customerrelationships #bdc #loyalty

Join us as we sit down with Kaylee Felio, The Parts Girl from PartsEdge, as we discuss how the parts department will be a HUGE part of 2025. The Golden Wrench Podcast Series delves into the world of automotive Fixed Operations, uncovering the strategies and insights that drive success in the industry. For more info on Repair 360, visit: https://www.repair360.com/

A lifelong entrepreneur, Alex Lawrence has grown EV Auto from just an idea to an expanding enterprise through one concept--create an experience that attracts people. Tune in for another exciting episode of Driven Loyalty, sponsored by Podium —your partner in enhancing customer communication and driving business growth.

In this episode of the Strategy with Jason Podcast, Jason sits down with Mike Boyd from Repair On Demand to discuss developing your dealerships competitive advantage by nailing down your KPI's, resources and strategies. They tackle the importance of having a defined process, aligning the goal of the dealership, inventory management and more! For more info on Repair On Demand, visit: https://www.repairondemand.com/ Mike Boyd: https://www.linkedin.com/in/mboydrecon/ Digital Dealership Solutions: ddsolutions.ca Strategy With Jason: strategywithjason.com Bell2Bell: bell2bell.ca Listen To The Strategy With Jason Podcast: Apple Podcast: https://apple.co/3IwlT3v Spotify: https://spoti.fi/3fT8V3H Soundcloud: https://bit.ly/347rnDb #automotive #automotiveindustry #automotivesoftware #dealership #dealerships #dealersolutions #bell2bell #strategy️ #data #automotivedata #automotivemarketing #customerexperience #data-driven #process

Tune in for another exciting episode of Driven Loyalty, sponsored by Podium —your partner in enhancing customer communication and driving business growth.

✨ Welcome to another exciting episode of Driven Loyalty, sponsored by Podium—your partner in enhancing customer communication and driving business growth.

On today's episode of The Drive Podcast, Joe Kyriakoza from S&P Global joins me in Newport Beach California at the EMG Event. Joe and I discuss EV forecasts, taking action on data, eliminating ad waste and more! For more info on EMG, visit: https://evolutionmediagroup.com/ Joe Kyriakoza: https://www.linkedin.com/in/joekyriakoza/ Digital Dealership Solutions: https://strategywithjason.com/digital-dealership-solutions/ Strategy With Jason: https://strategywithjason.com Bell2Bell: https://bell2bell.ca Listen To The Strategy With Jason Podcast: Apple Podcast: https://apple.co/3IwlT3v Spotify: https://spoti.fi/3fT8V3H Soundcloud: https://bit.ly/347rnDb #automotive #automotiveindustry #automotivesoftware #dealership #dealerships #dealersolutions #bell2bell #strategy️ #data #automotivedata #automotivemarketing #customerexperience #data-driven #streamingads #ott

Car dealerships thrive when customers return time and time again. But how do you build that loyalty? Our brand-new podcast, Driven Loyalty, dives deep into strategies to create lasting customer relationships that drive business growth.

This week on The Golden Wrench Podcast I sit down with Don Andres. Don and I discuss how to retain Technicians without giving away the bank, how dispatching can always stay one step ahead of technicians, measuring the quality of the MPI and more! For more info on Repair360, visit: https://www.repair360.com/ Don Andres: https://www.linkedin.com/in/don-andres-8876448/ Digital Dealership Solutions: ddsolutions.ca Strategy With Jason: strategywithjason.com Bell2Bell: bell2bell.ca Listen To The Strategy With Jason Podcast: Apple Podcast: https://apple.co/3IwlT3v Spotify: https://spoti.fi/3fT8V3H Soundcloud: https://bit.ly/347rnDb #automotive #automotiveindustry #automotivesoftware #dealership #dealerships #dealersolutions #leadership #leader #bell2bell #strategy️ #data #fixedops #servicedrive #service #customercentric #customerrelationships #training #coaching

In this episode of the Strategy with Jason Podcast, Jason sits down with Adam Furlough from Advent Resources to dive into the current state of sales processes and data in the automotive industry. They tackle how to streamlining your sales process, data entry efficiency, transparency, preparing for cyber attacks and more! For more info on Advent Resources, visit: https://www.adventresources.com/ Adam Furlough: https://www.linkedin.com/in/adamfurlough/ Digital Dealership Solutions: ddsolutions.ca Strategy With Jason: strategywithjason.com Bell2Bell: bell2bell.ca Listen To The Strategy With Jason Podcast: Apple Podcast: https://apple.co/3IwlT3v Spotify: https://spoti.fi/3fT8V3H Soundcloud: https://bit.ly/347rnDb #automotive #automotiveindustry #automotivesoftware #dealership #dealerships #dealersolutions #bell2bell #strategy️ #data #automotivedata #automotivemarketing #customerexperience #data-driven

This week on The Golden Wrench Podcast I sit down with Richard Lupo. Richard and I discuss the impact of being a part of your local community, providing equity to your customer, how to effectively develop technicians and more! For more info on Repair360, visit: https://www.repair360.com/ Richard Lupo: https://www.linkedin.com/in/richard-lupo-307ab330/ Digital Dealership Solutions: ddsolutions.ca Strategy With Jason: strategywithjason.com Bell2Bell: bell2bell.ca Listen To The Strategy With Jason Podcast: Apple Podcast: https://apple.co/3IwlT3v Spotify: https://spoti.fi/3fT8V3H Soundcloud: https://bit.ly/347rnDb #automotive #automotiveindustry #automotivesoftware #dealership #dealerships #dealersolutions #leadership #leader #bell2bell #strategy️ #data #fixedops #servicedrive #service #customercentric #customerrelationships #training #coaching

On today's episode of The Drive Podcast, Andrew Eamer from AET Automotive joins me in Newport Beach California at the EMG Event. Andrew and I discuss marketing creative, aging inventory, creating content at scale, social media marketing and more! For more info on AET Automotive, visit: https://aetautomotive.com/ Andrew Eamer: https://www.linkedin.com/in/andreweameraet2020/ Digital Dealership Solutions: https://strategywithjason.com/digital-dealership-solutions/ Strategy With Jason: https://strategywithjason.com Bell2Bell: https://bell2bell.ca Listen To The Strategy With Jason Podcast: Apple Podcast: https://apple.co/3IwlT3v Spotify: https://spoti.fi/3fT8V3H Soundcloud: https://bit.ly/347rnDb #automotive #automotiveindustry #automotivesoftware #dealership #dealerships #dealersolutions #bell2bell #strategy️ #data #automotivedata #automotivemarketing #customerexperience #videomarketing #videoads

On today's episode of The Drive Podcast, James Klaus joins me in Newport Beach California at the EMG Event. James and I discuss optimizing your marketing efforts with streaming ads, targeting the right consumer, the multiple device capabilities of OTT ads, attribution data and more! For more info on EMG, visit: https://evolutionmediagroup.com/ James Klaus: https://www.linkedin.com/in/andreweameraet2020/ Digital Dealership Solutions: https://strategywithjason.com/digital-dealership-solutions/ Strategy With Jason: https://strategywithjason.com Bell2Bell: https://bell2bell.ca Listen To The Strategy With Jason Podcast: Apple Podcast: https://apple.co/3IwlT3v Spotify: https://spoti.fi/3fT8V3H Soundcloud: https://bit.ly/347rnDb #automotive #automotiveindustry #automotivesoftware #dealership #dealerships #dealersolutions #bell2bell #strategy️ #data #automotivedata #automotivemarketing #customerexperience #streamingads #OTT

This week on The Golden Wrench Podcast I sit down with Joseph Clementi. Joe and I discuss being a leader at your dealership, how to develop loyalty, improve customer experience and more! For more info on Repair360, visit: https://www.repair360.com/ Digital Dealership Solutions: ddsolutions.ca Strategy With Jason: strategywithjason.com Bell2Bell: bell2bell.ca Listen To The Strategy With Jason Podcast: Apple Podcast: https://apple.co/3IwlT3v Spotify: https://spoti.fi/3fT8V3H Soundcloud: https://bit.ly/347rnDb #automotive #automotiveindustry #automotivesoftware #dealership #dealerships #dealersolutions #leadership #leader #bell2bell #strategy️ #data #fixedops #servicedrive #service #customercentric #customerrelationships #training #coaching

In this episode of Strategy with Jason, Jason sits down with Jonathan Morgia from Call Tracking Metrics to dive into the current state of technology in the automotive industry. They tackle how to leverage technology and data to improve the customer experience, AI call summary, marketing analytics and more! For more info on Call Tracking Metrics, visit: https://www.calltrackingmetrics.com/ Jonathan Morgia: https://www.linkedin.com/in/jonathan-morgia-1a1a207a/ Digital Dealership Solutions: ddsolutions.ca Strategy With Jason: strategywithjason.com Bell2Bell: bell2bell.ca Listen To The Strategy With Jason Podcast: Apple Podcast: https://apple.co/3IwlT3v Spotify: https://spoti.fi/3fT8V3H Soundcloud: https://bit.ly/347rnDb #automotive #automotiveindustry #automotivesoftware #dealership #dealerships #dealersolutions #bell2bell #strategy️ #data #automotivedata #automotivemarketing #customerexperience #data-driven

On today's episode of The Drive Podcast, Brian Ortega from Valley-Hi Toyota joins me in Newport Beach California at the EMG Event. Brian and I discuss the process of video creation, ad distribution, the impact that producing video content has on dealerships, video creation best practices and more! Brian Ortega: https://www.linkedin.com/in/brianjortega/ Digital Dealership Solutions: https://strategywithjason.com/digital-dealership-solutions/ Strategy With Jason: https://strategywithjason.com Bell2Bell: https://bell2bell.ca Listen To The Strategy With Jason Podcast: Apple Podcast: https://apple.co/3IwlT3v Spotify: https://spoti.fi/3fT8V3H Soundcloud: https://bit.ly/347rnDb #automotive #automotiveindustry #automotivesoftware #dealership #dealerships #dealersolutions #bell2bell #strategy️ #data #automotivedata #automotivemarketing #customerexperience #videomarketing #videoads

Generative AI (Gen AI), the technology powering ChatGPT, is poised to revolutionize the dealership landscape, fundamentally transforming how dealerships operate. Its ability to mimic human dialogue and perform cognitive tasks will catalyze a new era of hyper-efficiency—in both back and front office—and give rise to new business models, systems, jobs, and workflows. Dealerships must embrace the disruptive potential of generative AI, otherwise, they will find themselves at an enormous cost and competitive disadvantage. To be an industry leader in five years, dealerships need a clear and compelling generative AI strategy today. Join this interactive session to learn everything you need about Generative AI and build a car dealership for the next generation. Key takeaways: • Gain a comprehensive understanding of the fundamentals of Gen AI and its relevance to car dealerships • Evaluate and identify the most suitable Gen AI use cases for your dealership • Receive a step-by-step actionable guide, complete with an ROI calculator, tips, and best practices for implementing Gen AI in your dealership #data #automotive #AI #generativeAI #automotivepodcast

In this episode of Strategy with Jason, Jason sits down with Rob Mudd of Mudd Advertising to dive into the current state of the automotive industry. They tackle how to avoid the pitfalls of marketing “snake oil” and highlight the value of having a true marketing partner to navigate the vast ocean of strategies and opportunities. Packed with lighthearted car dog humor and insightful perspectives, this episode brings you expert advice from one of the most informed and experienced leaders in automotive marketing today. Digital Dealership Solutions: ddsolutions.ca Strategy With Jason: strategywithjason.com Bell2Bell: bell2bell.ca Listen To The Strategy With Jason Podcast: Apple Podcast: https://apple.co/3IwlT3v Spotify: https://spoti.fi/3fT8V3H Soundcloud: https://bit.ly/347rnDb

On today's episode of The Drive Podcast, Brett Hall from EMG joins me in Newport Beach California at the EMG Event. Brett and I discuss attribution-first streaming advertising, marketing partners, streaming expertise and more! Brett Hall: https://www.linkedin.com/in/brettnhall/ Digital Dealership Solutions: https://strategywithjason.com/digital-dealership-solutions/ Strategy With Jason: https://strategywithjason.com Bell2Bell: https://bell2bell.ca Listen To The Strategy With Jason Podcast: Apple Podcast: https://apple.co/3IwlT3v Spotify: https://spoti.fi/3fT8V3H Soundcloud: https://bit.ly/347rnDb #automotive #automotiveindustry #automotivesoftware #dealership #dealerships #dealersolutions #bell2bell #strategy️ #data #automotivedata #automotivemarketing #customerexperience #data-driven #streamingads #ott #ctv

On today's episode of The Drive Podcast, Curtis Degroote from MarketPoint Technologies joins me in Newport Beach California at the EMG Event. Curtis and I discuss de-anonymization, service to sales conversion processes, lead engagement, vehicle packets and more! Curtis Degroote: https://www.linkedin.com/in/curtisdegroote/ Digital Dealership Solutions: https://strategywithjason.com/digital-dealership-solutions/ Strategy With Jason: https://strategywithjason.com Bell2Bell: https://bell2bell.ca Listen To The Strategy With Jason Podcast: Apple Podcast: https://apple.co/3IwlT3v Spotify: https://spoti.fi/3fT8V3H Soundcloud: https://bit.ly/347rnDb #automotive #automotiveindustry #automotivesoftware #dealership #dealerships #dealersolutions #bell2bell #strategy️ #data #automotivedata #automotivemarketing #customerexperience #data-driven

This week on The Golden Wrench Podcast I sit down with Brian Kramer. Brian and I discuss how to optimize your site for AI searches, acquiring cars through service, training your staff for the digital hand-off and more! For more info on Repair 360, visit: https://www.repair360.com/ Brian Kramer: https://www.linkedin.com/in/bkramer1/ Digital Dealership Solutions: https://strategywithjason.com/digital-dealership-solutions/ Strategy With Jason: https://strategywithjason.com Bell2Bell: https://bell2bell.ca Listen To The Strategy With Jason Podcast: Apple Podcast: https://apple.co/3IwlT3v Spotify: https://spoti.fi/3fT8V3H Soundcloud: https://bit.ly/347rnDb #automotive #automotiveindustry #automotivesoftware #dealership #dealerships #dealersolutions #leadership #leader #bell2bell #strategy️ #data #fixedops #servicedrive #service #customercentric #customerrelationships #training #coaching #AI

On today's episode of The Drive Podcast, Jeff Clark from Dealer Alchemist joins me in Newport Beach California at the EMG Event. Jeff and I discuss streaming data, OTT advertising, dealership marketing opportunities and more! Jeff Clark: https://www.linkedin.com/in/jeff-clark-2448633/ Digital Dealership Solutions: https://strategywithjason.com/digital-dealership-solutions/ Strategy With Jason: https://strategywithjason.com Bell2Bell: https://bell2bell.ca Listen To The Strategy With Jason Podcast: Apple Podcast: https://apple.co/3IwlT3v Spotify: https://spoti.fi/3fT8V3H Soundcloud: https://bit.ly/347rnDb #automotive #automotiveindustry #automotivesoftware #dealership #dealerships #dealersolutions #bell2bell #strategy️ #data #automotivedata #automotivemarketing #customerexperience #data-driven #streamingads #ott #ctv

This week on The Golden Wrench Podcast I sit down with Mike Vogel. Mike and I discuss how to improve customer retention by putting time & attention into the experience, fixed ops processes, customer relationships and more! For more info on Repair 360, visit: https://www.repair360.com/ Mike Vogel: https://www.linkedin.com/in/mike-vogel-5b342823/ Digital Dealership Solutions: https://strategywithjason.com/digital-dealership-solutions/ Strategy With Jason: https://strategywithjason.com Bell2Bell: https://bell2bell.ca Listen To The Strategy With Jason Podcast: Apple Podcast: https://apple.co/3IwlT3v Spotify: https://spoti.fi/3fT8V3H Soundcloud: https://bit.ly/347rnDb #automotive #automotiveindustry #automotivesoftware #dealership #dealerships #dealersolutions #leadership #leader #bell2bell #strategy️ #data #fixedops #servicedrive #service #customercentric #customerrelationships #training #coaching

This week on The Golden Wrench Podcast I sit down with Ed Roberts. Ed and I discuss the importance of looking at your business through the customer's lens, meeting customers on their terms, building a career in the automotive industry and more! For more info on Repair 360, visit: https://www.repair360.com/ Ed Roberts: https://www.linkedin.com/in/ed-roberts-00948b36/ Digital Dealership Solutions: https://strategywithjason.com/digital-dealership-solutions/ Strategy With Jason: https://strategywithjason.com Bell2Bell: https://bell2bell.ca Listen To The Strategy With Jason Podcast: Apple Podcast: https://apple.co/3IwlT3v Spotify: https://spoti.fi/3fT8V3H Soundcloud: https://bit.ly/347rnDb #automotive #automotiveindustry #automotivesoftware #dealership #dealerships #dealersolutions #leadership #leader #bell2bell #strategy️ #data #fixedops #servicedrive #service #customercentric #customerrelationships #training #coaching

The Golden Wrench Podcast Series delves into the world of automotive Fixed Operations, uncovering the strategies and insights that drive success in the industry. Join us as we sit down with Shawn Armorer to discuss AI communication in service, how important is the customer relationship for experience, fixing communication breakdowns, operational efficiencies and more! For more info on Repair 360, visit: https://www.repair360.com/ Shawn Armorer: https://www.linkedin.com/in/shawn-armorer-b6200a46/ Digital Dealership Solutions: https://strategywithjason.com/digital-dealership-solutions/ Strategy With Jason: https://strategywithjason.com Bell2Bell: https://bell2bell.ca Listen To The Strategy With Jason Podcast: Apple Podcast: https://apple.co/3IwlT3v Spotify: https://spoti.fi/3fT8V3H Soundcloud: https://bit.ly/347rnDb #automotive #automotiveindustry #automotivesoftware #dealership #dealerships #dealersolutions #leadership #leader #bell2bell #strategy️ #data #fixedops #servicedrive #service #EVservice #customerrelationships #training #coaching

The Golden Wrench Podcast Series delves into the world of automotive Fixed Operations, uncovering the strategies and insights that drive success in the industry. Join us as we sit down with Corey Smith to discuss investing into training, coaching, emotional intelligence, leadership and more! For more info on Repair 360, visit: https://www.repair360.com/ Corey Smith: https://www.linkedin.com/in/corey-smith-93583832/ Digital Dealership Solutions: https://strategywithjason.com/digital-dealership-solutions/ Strategy With Jason: https://strategywithjason.com Bell2Bell: https://bell2bell.ca Listen To The Strategy With Jason Podcast: Apple Podcast: https://apple.co/3IwlT3v Spotify: https://spoti.fi/3fT8V3H Soundcloud: https://bit.ly/347rnDb #automotive #automotiveindustry #automotivesoftware #dealership #dealerships #dealersolutions #leadership #leader #bell2bell #strategy️ #data #fixedops #servicedrive #service #EVservice #customerrelationships #training #coaching

On today's episode of The Drive Podcast, Randy Kobat from Repair OnDemand joins Jason in Las Vegas at the NIADA Conference. Randy and Jason discuss innovative ways to obtain vehicle diagnostics, inefficiencies between fixed ops and used car departments, acquiring used cars, customer retention and more! For more info on Repair OnDemand visit: https://www.repairondemand.com/ Randy Kobat: https://www.linkedin.com/in/randykobat/ Digital Dealership Solutions: https://strategywithjason.com/digital-dealership-solutions/ Strategy With Jason: https://strategywithjason.com Bell2Bell: https://bell2bell.ca Listen To The Strategy With Jason Podcast: Apple Podcast: https://apple.co/3IwlT3v Spotify: https://spoti.fi/3fT8V3H Soundcloud: https://bit.ly/347rnDb #automotive #automotiveindustry #automotivesoftware #dealership #dealerships #dealersolutions #bell2bell #strategy️ #data #automotivedata #automotivemarketing #process #CRM #customerexperience #data-driven #reconditioning #usedcars #fixedops

On today's episode of The Drive Podcast, Kirsten Von Busch from Experian Automotive joins Jason in Las Vegas at the NIADA Conference. Kirsten and Jason discuss the 4 steps that will enhance your customer data, data complacency, personalized data-driven marketing and more! For more info on Experian Automotive visit: https://www.experian.com/automotive Kirsten Von Busch: https://www.linkedin.com/in/kirsten-von-busch-5512767/ Digital Dealership Solutions: https://strategywithjason.com/digital-dealership-solutions/ Strategy With Jason: https://strategywithjason.com Bell2Bell: https://bell2bell.ca Listen To The Strategy With Jason Podcast: Apple Podcast: https://apple.co/3IwlT3v Spotify: https://spoti.fi/3fT8V3H Soundcloud: https://bit.ly/347rnDb #automotive #automotiveindustry #automotivesoftware #dealership #dealerships #dealersolutions #bell2bell #strategy️ #data #automotivedata #automotivemarketing #process #CRM #customerexperience #data-driven

On today's episode of The Drive Podcast, Troy Scheer from Brain + Trust Partners joins Jason in Las Vegas at the NIADA Conference. Troy and Jason discuss ad waste, breaking down the data silos in your dealership, data-driven customer experiences and more! For more info on Brain + Trust Partners visit: https://braintrust.partners/ Troy Scheer: https://www.linkedin.com/in/troyscheer/ Digital Dealership Solutions: https://strategywithjason.com/digital-dealership-solutions/ Strategy With Jason: https://strategywithjason.com Bell2Bell: https://bell2bell.ca Listen To The Strategy With Jason Podcast: Apple Podcast: https://apple.co/3IwlT3v Spotify: https://spoti.fi/3fT8V3H Soundcloud: https://bit.ly/347rnDb #automotive #automotiveindustry #automotivesoftware #dealership #dealerships #dealersolutions #bell2bell #strategy️ #data #automotivedata #automotivemarketing #process #CRM #customerexperience #data-driven