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In the latest episode of TimTalks, Glenn Pasch joins Tim to discuss his new book, “The Road to Sold,” the evolution of digital retailing, and how leadership drives lasting change in automotive. From his journey into the industry to powerful lessons in process and customer experience, this is a must-watch for anyone in automotive. Connect with Glenn on LinkedIn, and order “The Road to Sold” today. [00:00–01:34] Intro & Guest Introduction Tim opens the episode and introduces leadership coach and automotive expert Glenn Pasch. [01:35–06:27] Glenn's Journey into Automotive Glenn recounts his start in hospitality and acting, how his brother Brian introduced him to digital marketing, and their eventual partnership in founding PCG. [06:28–09:11] How Glenn Met Tim Tim shares a memory of how PCG recognized CarNow early on, giving them a platform at NADA before they had a booth. [09:12–14:02] Thinking Outside the Box Glenn explains how PCG's vendor research reports became an unexpected marketing tool and a trusted resource for dealers and vendors. [14:03–16:30] Launching “The Road to Sold” Glenn introduces his new book, inspired by conversations with Tim. The book emphasizes the need for conversations, not just leads, to drive digital retail success. [16:31–18:29] Why Conversation Matters The discussion shifts to how most dealerships chase leads rather than serve people, and why it's time to evolve the digital sales process. [18:30–22:26] Treating Online Customers Like In-Person Guests Glenn advocates for mirroring in-store service online and eliminating friction to meet customer expectations. [22:27–23:02] Leadership's Role in Change They reflect on how leadership determines whether process changes succeed or fail—and why consistency and accountability are key. [23:03–25:47] From Training to Execution Glenn details the difference between dealerships that talk about change and those that live it daily. [25:48–29:34] Breaking Old Habits & Market Myths Tim and Glenn debunk excuses like “my market is different” and challenge leaders to rethink credit assumptions and embrace process consistency. [29:35–31:29] Adopting Tech with Intentionality They discuss how technology like AI should be thoughtfully implemented, and that customers want faster—not necessarily fully digital—car buying experiences. [31:30–34:36] Closing Thoughts Tim and Glenn wrap up with leadership insights and encourage listeners to evaluate their own commitment to process improvement.
On this episode of the Matador Booth Podcast, Jason is joined by Glenn Pasch to discuss mentoring and training your dealership staff. Listen To The Strategy With Jason Podcast: Apple Podcast: apple.co/3IwlT3v Spotify: spoti.fi/3fT8V3H Soundcloud: bit.ly/347rnDb Listen To BOP: Apple Podcast: Spotify: open.spotify.com/show/3oonJKe6E7nHXof3VfVy8x Soundcloud: soundcloud.com/businessofparenting Jason Harris Twitter: twitter.com/StratWJason Instagram: www.instagram.com/strategywithjason/ Facebook: www.facebook.com/StrategyWithJason LinkedIn: www.linkedin.com/in/strategywithjason/ Website: www.strategywithjason.ca Glenn Pasch: https://www.linkedin.com/in/glennpasch/
Gratitude is a powerful thing. Yet many of us look at it as a passing thing or "Yeah I am thankful for X" But if you really focus on what you are grateful for, really think of all the things we take for granted that others in the world long for, it can be humbling. Recorded on National Gratitude Day, I share how you can use moment of gratitude first thing in the morning and at the end of the day to focus your energy on serving others. And how having a service mentality helps you achieve your goals. I hope you find this valuable and can apply some of what I share. Please share this out, subscribe and don't forget to give us a review. Thanks. I am grateful for all of your support. About Glenn Pasch: "Everyone finds themselves in charge at some point in their lives. Yet many of us lack the skills to generate consistent results. My goal is to help you learn the skills to adapt and grow in your personal and business life.” Glenn Pasch is CEO of PCG Digital, a full service digital marketing agency that specializes in helping businesses create and deliver customers raving, recommending & returning for more. He is author of 2 books including "The Power of Connected Marketing" and has spoken and educated audiences throughout the US and internationally. Thanks for making this a top 30 podcast in Personal Development space https://bit.ly/3pmbArb Let's Connect: Linkedin: https://www.linkedin.com/in/glennpasch/ Personal Website http://glennpasch.com/ Company website: https://pcgdigital.com/
This comment hit me like a ton of bricks. We often get caught up focusing on what should we all be doing versus what we could do. Kristin Smedley, author, advocate and mother to two blind children shares her story about how she came to terms with this. When her first son was diagnosed as being blind, she fought her emotions of all things he should do but won't be able to. It was his ability to embrace the life he knew, where he was so happy, that opened her eyes to possibilities. Then when her second son was also diagnosed, she was ready to help him and his older brother focus on what they both could do, if given the tools and assistance. How much do we who have all our senses miss because we focus on what we think we should be doing, in many cases to please others and in doing so miss the world around us. A wonderful story about her journey as author, advocate and leader in the blind community focusing on changing the perspective of others. One of my favorite conversations. Enjoy. Please share this one out. About Kristin Kristin Smedley is the Best Selling author of Thriving Blind: Stories of Real People Succeeding Without Sight and a TEDx speaker. Kristin won the Champion of Hope Award and coordinated the first legislation in US history to be submitted in Braille. Kristin spoke at the FDA to achieve the first ever FDA approved gene therapy to treat blindness in the USA. Kristin co-founded Thriving Blind Academy to solve the unemployment, literacy, and financial crisis in the blind the community. www.kristinsmedley.com facebook.com/thrivingblind About Glenn Pasch "Everyone finds themselves in charge at some point in their lives. Yet many of us lack the skills to generate consistent results. My goal is to help you learn the skills to adapt and grow in your personal and business life.” Glenn Pasch is CEO of PCG Digital, a full service digital marketing agency that specializes in helping businesses create and deliver customers raving, recommending & returning for more. He is author of 2 books including "The Power of Connected Marketing" and has spoken and educated audiences throughout the US and internationally. Thanks for making this a top 30 podcast in Personal Development space https://bit.ly/3pmbArb Let's Connect: Linkedin: https://www.linkedin.com/in/glennpasch/ Personal Website http://glennpasch.com/ Company website: https://pcgdigital.com/
Is your marketing invisible to your customer? Are you taking marketing for granted when inventory is low and demand is high? What happens when things balance out but you are disconnected from your marketing strategy? in this episode, these four powerhouse marketers share their thoughts on this topic and preview their upcoming panel discussion at the Digital Dealer conference in Las Vegas in October 2022. April Simmons: CorporateInternet and Marketing Manager Horne Automotive Laurie Halter: Owner Charisma Communications Hannah Lifson: Marketing Manager Friendemic Sarah Ciociola: Director Paid Media PCG Digital They share their thoughts on how to connecting offline marketing to online presence to in-store and how the customer journey must be connected to the strategy your business or dealership is putting in place. Don't miss this great conversation. Don't forget to subscribe, share and rate the show. Connect with the Guests: April Simmons: https://www.linkedin.com/in/april-simmons/ Hannah Lifson: https://www.linkedin.com/in/hannah-lifson/ Laurie Halter: https://www.linkedin.com/in/laurie-halter-1255b6/ Sarah Ciociola: linkedin.com/in/sarahciociola/ About Glenn Pasch: "Everyone finds themselves in charge at some point in their lives. Yet many of us lack the skills to generate consistent results. My goal is to help you learn the skills to adapt and grow in your personal and business life.” Glenn Pasch is CEO of PCG Digital, a full service digital marketing agency that specializes in helping businesses create and deliver customers raving, recommending & returning for more. He is author of 2 books including "The Power of Connected Marketing" and has spoken and educated audiences throughout the US and internationally. Thanks for making this a top 30 podcast in Personal Development space https://bit.ly/3pmbArb Let's Connect: Linkedin: https://www.linkedin.com/in/glennpasch/ Personal Website http://glennpasch.com/ Company website: https://pcgdigital.com/
Culture is a buzzword that gets thrown around in business all of the time. A company has a great culture! A company has a poor culture! The key is how to build a positive culture in your business that lasts. In this episode, Liza Borches, President/ CEO of the Carter Myers Automotive Group shares how they have instilled a culture of "Moving Lives Forward" in their group, their community and in the hearts of their employees. It is a fantastic conversation everyone can benefit from . Enjoy!! don't forget to subscribe, share and rate the show!! About Liza A 4th generation Automobile retailer with experience in growing an organization exponentially through a people-focused approach. Offering employee ownership, managing partnerships, and values based hiring, CMA has grown from 3 dealerships to 20 in the last 15 years, representing 6 markets, 1000 associates and 18 franchises across Virginia. The mission of Carter Myers Automotive is to Move Lives Forward for customers, associates and the community. Under Liza's leadership, CMA has lived this mission through progressive changes in the customer experience, innovative benefit programs and employee ownership, a commitment to sustainability and through the many non-profit partnerships Her community service awards include the Automotive News “Top 40 Industry Leaders under 40” for 2013; the Hovey S. Dabney Corporate Citizenship award on behalf of Carter Myers Automotive; and in 2020, Liza was recognized by Cox Automotive as the Barbara Cox Woman of the Year for 2020, by Automotive News as a Top 100 Leading Woman in Automotive and by the Charlottesville Chamber of Commerce as the Chamber Business Leader of the year. Liza and her husband, Pete, live in Charlottesville, VA with their two children, Parker (age 13) and Taylor (age 16). Connect with Liza: https://www.linkedin.com/in/lizaborches/ The "Infinite Game" book recommendation: https://amzn.to/3R2k7vh About Glenn Pasch: "Everyone finds themselves in charge at some point in their lives. Yet many of us lack the skills to generate consistent results. My goal is to help you learn the skills to adapt and grow in your personal and business life.” Glenn Pasch is CEO of PCG Digital, a full service digital marketing agency that specializes in helping businesses create and deliver customers raving, recommending & returning for more. He is author of 2 books including "The Power of Connected Marketing" and has spoken and educated audiences throughout the US and internationally. Thanks for making this a top 30 podcast in Personal Development space https://bit.ly/3pmbArb Let's Connect: Linkedin: https://www.linkedin.com/in/glennpasch/ Personal Website http://glennpasch.com/ Company website: https://pcgdigital.com/
What is it like, stepping outside of your comfort zone? What is it like to have your business step out to create a new business venture and others ask, "What are they doing?" Change can be hard, especially stepping into an area where there may not be a lot of competition. Glenn Pasch speaks this week with Paul Daly and Kyle Mountsier about their new venture, Automotive State of the Union, a media project to connect to all levels of the automotive industry. Great conversation and passion about leading, connecting and delivering value. Sign up for their newsletter: https://www.asotu.com attend conference https://www.asotucon.com/ https://www.linkedin.com/in/kylemountsier/Paul: https://www.linkedin.com/in/pauljdaly/ About Glenn Pasch: "Everyone finds themselves in charge at some point in their lives. Yet many of us lack the skills to generate consistent results. My goal is to help you learn the skills to adapt and grow in your personal and business life.” Glenn Pasch is CEO of PCG Digital, a full service digital marketing agency that specializes in helping businesses create and deliver customers raving, recommending & returning for more. He is author of 2 books including "The Power of Connected Marketing" and has spoken and educated audiences throughout the US and internationally. Thanks for making this a top 30 podcast in Personal Development space https://bit.ly/3pmbArb Let's Connect: Linkedin: https://www.linkedin.com/in/glennpasch/ Personal Website http://glennpasch.com/ Company website: https://pcgdigital.com/
Glenn Pasch has seen a lot. Now he works directly with dealerships to build structure and processes. He views the world as a puzzle to be solved for the customer's sake, and believes that as you ask the right questions and design the right roles, everything will click into place. The more guardrails you have, the faster you can run, and the better you can perform.What we talk about in this episode:0:00 Intro with Michael Cirillo, Paul J Daly and Kyle Mountsier.3:48 According to Glenn, asking the right questions makes you a better leader.“I think that a lot of people get stuck in the classroom. So think of it that way. You're stuck in listening to a podcast, or you read a book and you get stuck with a bunch of ideas that are written down. And if you're not asking the right questions of okay, well, what do I do with this information or this data, then it just sits there. And then, you know, people get frustrated that nothing's changing. And so I think that the essence of a good leader is not to tell people what to do. It's to ask them the question, so they end up finding the path I want them to go on. But they find the path themselves. And so my best trait, or I think one of the best traits of good leaders is asking questions that you may already know the answer to, but it's not my idea. It's yours.”9:44 Retail automotive is a personality driven business. But we can fall into the false belief that a great personality outweighs structure. Glenn understands personality on top of structure lets a person execute more quickly.20:42 Glenn talks about building job descriptions and duties so that someone else can fulfill that role if needed, especially when they're promoted. He says that too often we write job descriptions based around a person currently in the position.23:48 Kyle compares this type of collaboration and structure to jazz music, and how all the musicians have to understand each other and where they are in the song. It's intricate, but it's next-level music. It's the same in the dealership where there is structure and understanding.⭐️ Love the podcast? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! We have a daily email! ✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in automotive retail, media, and pop culture.Connect with Glenn Pasch on LinkedIn
Have you ever been wowed by a fantastic marketing? And then were blown away by how they delivered fantastic customer experience? too often businesses focus on one or the other and never seem to connect them. I share an experience my son and I had on our recent tour of colleges. How one college stood out in delivering a fantastic experience that was memorable. Please share, review and subscribe. About Glenn Pasch: "Everyone finds themselves in charge at some point in their lives. Yet many of us lack the skills to generate consistent results. My goal is to help you learn the skills to adapt and grow in your personal and business life.” Glenn Pasch is CEO of PCG Digital, a full service digital marketing agency that specializes in helping businesses create and deliver customers raving, recommending & returning for more. He is author of 2 books including "The Power of Connected Marketing" and has spoken and educated audiences throughout the US and internationally. 31st ranked Podcast in the Personal Development Space https://bit.ly/3pmbArb Let's Connect: Linkedin: https://www.linkedin.com/in/glennpasch/ Personal Website http://glennpasch.com/ Company website: https://pcgdigital.com/
Process or Execution of Process. Which is the thing that drives you crazy as a leader? Easy to point fingers because you as the leader are frustrated. A lot of talk about the need for process in order to build a great culture. But many don't know how to even begin yet they blame their teams. What do you as leader have to do? In this episode I break down why process is important, how to build a process and then how to implement it into your own life, your team's or your business. Tactical step for you to implement. Enjoy, please share with someone you know and love to hear what other topics you want help with. About Glenn Pasch: "Everyone finds themselves in charge at some point in their lives. Yet many of us lack the skills to generate consistent results. My goal is to help you learn the skills to adapt and grow in your personal and business life.” Glenn Pasch is CEO of PCG Digital, a full service digital marketing agency that specializes in helping businesses create and deliver customers raving, recommending & returning for more. He is author of 2 books including "The Power of Connected Marketing" and has spoken and educated audiences throughout the US and internationally. Let's Connect: Linkedin: https://www.linkedin.com/in/glennpasch/ Personal Website http://glennpasch.com/ Company website: https://pcgdigital.com/ ]
Accessible Social Media. What is this exactly and why is it important. Well many people struggle with seeing, or hearing content online. By using certain strategies and tools, you content can connect with more people and thus grow your audience. Today Alexa Heinrich, Social Media Director for St Petersburg College share why this has become a passion for her and gives strategies to help you connect with this audience. She also shares her journey from Chicago to Florida and what it is like to handle social media for educational institutions. She is a fantastic individual, funny, engaging and a wealth of knowledge. Enjoy, share, review and don't forget to subscribe!!! About Alexa Alexa Heinrich is an award-winning social media manager in Central Florida for St. Petersburg College (SPC), the creator of the websites Accessible Social and Social Media Tea, and the author of Accessible Social: a beginner's guide to creating inclusive social media content. She is a passionate advocate for creating accessible and inclusive content for social media and has given presentations on the subject to brands, organizations, and conferences around the world including Harvard University, the National ADA Symposium, John Deere, GoFundMe, and the U.S. Congressional Progressive Caucus. Recommended Reading: Demystifying Disability https://amzn.to/3v6ss91 Website: https://www.accessible-social.com/ Twitter: @HashtagHeyAlexa About Glenn Pasch: "Everyone finds themselves in charge at some point in their lives. Yet many of us lack the skills to generate consistent results. My goal is to help you learn the skills to adapt and grow in your personal and business life.” Glenn Pasch is CEO of PCG Digital, a full service digital marketing agency that specializes in helping businesses create and deliver customers raving, recommending & returning for more. He is author of 2 books including "The Power of Connected Marketing" and has spoken and educated audiences throughout the US and internationally. Let's Connect: Linkedin: https://www.linkedin.com/in/glennpasch/ Personal Website http://glennpasch.com/ Company website: https://pcgdigital.com/
Who do you trust as a consumer? Why? If you are looking to gain your customer's trust how do you do it? We ask Matt Murray, CEO and Founder of Widewail, a company that focuses on leveraging reputation management to help businesses stand out. A great conversation focusing on this topic and how to build a company who delivers on this promise for their customers. Matt has been a good friend of the show and looking forward to you hearing his thoughts. Great conversation Don't forget to review, share and subscribe to the show. About Matt Murray Matt spent 6 years in the US Navy and went on to hold roles as the VP of Enterprise Strategic Growth and Retail Solutions at Dealer.com/Cox Automotive and GM of Automotive, SVP of Strategic Accounts at Podium. Today, Matt is founder and CEO of Widewail, located at Hula in Burlington, VT. Outside of work, Matt is married to his beautiful wife Angi, Dad to 4 great kids, coach of youth sports and an extraordinarily average guitar player. https://www.widewail.com/ https://www.linkedin.com/in/mattmurray1/ About Glenn Pasch: "Everyone finds themselves in charge at some point in their lives. Yet many of us lack the skills to generate consistent results. My goal is to help you learn the skills to adapt and grow in your personal and business life.” Glenn Pasch is CEO of PCG Digital, a full service digital marketing agency that specializes in helping businesses create and deliver customers raving, recommending & returning for more. He is author of 2 books including "The Power of Connected Marketing" and has spoken and educated audiences throughout the US and internationally. Let's Connect: Linkedin: https://www.linkedin.com/in/glennpasch/ Personal Website http://glennpasch.com/ Company website: https://pcgdigital.com/
Is marketing automation killing creativity for marketers? This is a question I pose to our guest, Lisa Gener, CRO for Dealer Alchemist. She believes automation can be a fantastic asset, but it can be a crutch for marketers who allow campaigns to run without personal interaction. Lisa shares her vision and her journey as a marketer, consultant and now her hands on approach for her clients. Great conversation filled with tactical strategies and tips. Please share, rate and subscribe to the show. About Lisa Gener Lisa Gener is an accomplished Digital Advertising Strategist who has more than 17 years of retail automotive marketing and management expertise, including her current role as CRO for Dealer Alchemist. She is hyper dealer-centric and her mission is to implement front-line technologies and solutions that eliminate wasted spend and increase net profit. https://www.linkedin.com/in/lisamgener/ https://www.dealeralchemist.com/ About Glenn Pasch "Everyone finds themselves in charge at some point in their lives. Yet many of us lack the skills to generate consistent results. My goal is to help you learn the skills to adapt and grow in your personal and business life.” Glenn Pasch is CEO of PCG Digital, a full service digital marketing agency that specializes in helping businesses create and deliver customers raving, recommending & returning for more. He is author of 2 books including "The Power of Connected Marketing" and has spoken and educated audiences throughout the US and internationally. Let's Connect: Linkedin: https://www.linkedin.com/in/glennpasch/ Personal Website http://glennpasch.com/ Company website: https://pcgdigital.com/
We all focus on results. Whether for ourselves, our team or our business. But are you making this mistake when evaluating results? Are you inspecting with the same intensity when you achieve success vs when you don't meet expectations? Are you involving emotions when interacting? In this episode Glenn shares his strategies,the 4 "P's" and the 5 "R's" to generate consistent and improving results. This is a very tactical episode that will help you become a better leaders. Enjoy it. Don't forget to share, subscribe and rate the show. About Glenn Pasch: "Everyone finds themselves in charge at some point in their lives. Yet many of us lack the skills to generate consistent results. My goal is to help you learn the skills to adapt and grow in your personal and business life.” Glenn Pasch is CEO of PCG Digital, a full service digital marketing agency that specializes in helping businesses create and deliver customers raving, recommending & returning for more. He is author of 2 books including "The Power of Connected Marketing" and has spoken and educated audiences throughout the US and internationally. Let's Connect: Linkedin: https://www.linkedin.com/in/glennpasch/ Personal Website http://glennpasch.com/ Company website: https://pcgdigital.com/
Building trust in your organization can be a challenge. Let alone taking over a team or being placed in a position of leadership. There can be so many mistakes made, many without your knowing it. Brian Kramer, a leader in automotive for over 25 years shares his experience building multiple successful teams. He shares his three levels of trust, personal, technical and ethical trust. Too often we focus just on technical but Brian shares why all three are important to your success. Great conversation. Enjoy it Don't forget to review us, share the episode and subscribe so you don't miss these great conversations. Brian's book recommendation: Bob Iger Ride of a Lifetime https://amzn.to/3wSYpl6 About Brian Kramer: Automotive General Manager specializing in digital transformation with 26+ years of retail dealership experience. 19 years as a General Manager operating dealerships for Autonation and Germain Automotive Group. Experience managing Infiniti, Chevrolet, Cadillac, Mercedes-Benz, Lexus, Toyota and Lincoln franchises in Ohio and Florida. Recipient of the Automotive News “Top 40 under 40” award. Delivered the first 100% paperless transaction in 2020, and recently delivered the first automotive transaction in the Metaverse. Pioneer of digital and virtual automotive sales and service transactions, bridging the gap between the virtual showroom and the physical showroom. Pioneering the Future of Virtual Automotive Retail in ways Virtually, Remotely, Physically & in the Metaverse. Linktree:https://linktr.ee/briankramer Clubhouse: @briankramer YouTube: @briankramer Facebook: @briankramerfl Instagram: @kramerbrian About Glenn Pasch: "Everyone finds themselves in charge at some point in their lives. Yet many of us lack the skills to generate consistent results. My goal is to help you learn the skills to adapt and grow in your personal and business life.” Glenn Pasch is CEO of PCG Digital, a full service digital marketing agency that specializes in helping businesses create and deliver customers raving, recommending & returning for more. He is author of 2 books including "The Power of Connected Marketing" and has spoken and educated audiences throughout the US and internationally. Let's Connect: Linkedin: https://www.linkedin.com/in/glennpasch/ Personal Website http://glennpasch.com/ Company website: https://pcgdigital.com/
Welcome to another episode of the Matador Yachtcast! Thats right... Yachtcast. On this episode Jason is joined by Russ Mann, Glenn Pasch and Greg Gifford! The 4 discuss brand strategy, dealership websites, supporting your dealerships sales people and what would you do with $1000 a month?? Digital Dealership Solutions: ddsolutions.ca Strategy With Jason: strategywithjason.com Bell2Bell: bell2bell.ca Listen To The Strategy With Jason Podcast: Apple Podcast: https://apple.co/3IwlT3v Spotify: https://spoti.fi/3fT8V3H Soundcloud: https://bit.ly/347rnDb Jason Harris Twitter: twitter.com/StratWJason Instagram: www.instagram.com/strategywithjason/ Facebook: www.facebook.com/StrategyWithJason LinkedIn: www.linkedin.com/in/strategywithjason/ Website: www.strategywithjason.ca Russ Mann: https://www.linkedin.com/in/russmannsaltautomotive/ Glenn Pasch: https://www.linkedin.com/in/glennpasch/ Greg Gifford: https://www.linkedin.com/in/greggifford/
Welcome to another episode of the Matador Yachtcast! Thats right... Yachtcast. On this episode Jason is joined by Russ Mann, Glenn Pasch and Greg Gifford! The 4 discuss brand strategy, dealership websites, supporting your dealerships sales people and what would you do with $1000 a month?? Digital Dealership Solutions: ddsolutions.ca Strategy With Jason: strategywithjason.com Bell2Bell: bell2bell.ca Listen To The Strategy With Jason Podcast: Apple Podcast: https://apple.co/3IwlT3v Spotify: https://spoti.fi/3fT8V3H Soundcloud: https://bit.ly/347rnDb Jason Harris Twitter: twitter.com/StratWJason Instagram: www.instagram.com/strategywithjason/ Facebook: www.facebook.com/StrategyWithJason LinkedIn: www.linkedin.com/in/strategywithjason/ Website: www.strategywithjason.ca Russ Mann: https://www.linkedin.com/in/russmannsaltautomotive/ Glenn Pasch: https://www.linkedin.com/in/glennpasch/ Greg Gifford: https://www.linkedin.com/in/greggifford/
Have you ever thought about the difference between being a leader or leading a team? Is there a difference? Can you do one without the other? All great questions I discuss with my guest Mike Dorazio. Mike shares his journey from hard headed young man, to Marine, to now successful business owner of a multi-store car dealership and growing more each day. Fascinating, no holds barred conversation. Not one you want to miss. Remember to review, share and subscribe. About Mike Mike Dorāzio is the owner of Platinum Central Pennsylvania, and a self made, serial entrepreneur. He has spent the past 30 years advancing and building his brand in the automotive industry. In January of 2013, Mike launched Platinum Pre-Owned LLC. It all started with 2 employees. In 9 short years, Platinum Central Pennsylvania has expanded over Pennsylvania, with over 150 employees, and 5 locations, 2 of which are franchised. Mike took the values he learned during his time in the Marine Corps, such as integrity, willingness, and determination, then modeled these qualities into his business. In 2020 Mike started MBishin Media, to establish production and management of all advertising and branding for Platinum Central Pa and also to showcase the music that he loves. At the very beginning of 2022, he added Freedom Auto Auction in Freedom Township, Pennsylvania. Most recently, Mike secured a 6th location in Hershey, Pa with plans to open in the summer of 2022. In 2021, Platinum Central Pennsylvania reached a record high of over $120 million in sales. Over the years, Mike has cultivated an environment all his own, focusing on a family atmosphere. And it is a family that will continue to spread across Pennsylvania. https://www.linkedin.com/in/michael-dorazio-8001b246/ Twitter: @MikeFND About Glenn Pasch: "Everyone finds themselves in charge at some point in their lives. Yet many of us lack the skills to generate consistent results. My goal is to help you learn the skills to adapt and grow in your personal and business life.” Glenn Pasch is CEO of PCG Digital, a full service digital marketing agency that specializes in helping businesses create and deliver customers raving, recommending & returning for more. He is author of 2 books including "The Power of Connected Marketing" and has spoken and educated audiences throughout the US and internationally. Let's Connect: Linkedin: https://www.linkedin.com/in/glennpasch/ Personal Website http://glennpasch.com/ Company website: https://pcgdigital.com/
Every business spends a great deal of money each month, generating interest online. Driving individuals to your website or your brick and mortar location. My guest today, Whit Norrad challenges you to ask if when customers interact, are you delivering on the experience you are marketing? If not, are you just wasting your money. Fascinating conversation with a true marketing expert. Tactical and fun so don't miss out!! About Whit Norrad A technical marketer with a wealth of strategic knowledge and experience. Helping brands grow through planning, analysis, and ongoing consulting to exceed their goals. 10+ years of experience in marketing and demand generation. Key strengths in: strategic direction, planning across multiple marketing channels, managing ongoing client projects, reporting and analysis, performance interpretation and communication. CONTACT@whitnorrad everywhere www.whitnorrad.com www.flexdealer.com for those in automotive SOCIALS LinkedIn: https://www.linkedin.com/in/whitnorrad/ Twitter: https://twitter.com/whitnorrad Facebook: https://www.facebook.com/whitnorrad About Glenn Pasch: "Everyone finds themselves in charge at some point in their lives. Yet many of us lack the skills to generate consistent results. My goal is to help you learn the skills to adapt and grow in your personal and business life.” Glenn Pasch is CEO of PCG Digital, a full service digital marketing agency that specializes in helping businesses create and deliver customers raving, recommending & returning for more. He is author of 2 books including "The Power of Connected Marketing" and has spoken and educated audiences throughout the US and internationally. Let's Connect: Linkedin: https://www.linkedin.com/in/glennpasch/ Personal Website http://glennpasch.com/ Company website: https://pcgdigital.com/
Local Search. You hear about it from marketers but wonder what it means for your business. If customers are searching for your products and services in your local market, can they find you? What can you do to help? Greg Gifford, VP of Search Marketing for SearchLab shares his views and thoughts on how you can help yourself improve visibility online. If you are in charge of your marketing or working with your vendor partners, this episode is for you. Enjoy it, don't forget to rate, share and subscribe to the podcast. I appreciate it. About Greg Gifford Greg is the Vice President of Search Marketing at SearchLab, a boutique marketing agency specializing in Local SEO and PPC. He's one of the most in-demand speakers at digital marketing and automotive conferences all over the world, with dynamic movie-themed presentations packed full of actionable tactics and information. He's got over 19 years of online marketing and web design experience, and his expertise in Local SEO has helped hundreds of businesses gain more visibility in local searches. Greg graduated from Southern Methodist University with a BA in Cinema and Communications, and has an obscure movie quote for just about any situation. Twitter: @greggifford https://searchlabdigital.com/ About Glenn Pasch: "Everyone finds themselves in charge at some point in their lives. Yet many of us lack the skills to generate consistent results. My goal is to help you learn the skills to adapt and grow in your personal and business life.” Glenn Pasch is CEO of PCG Digital, a full service digital marketing agency that specializes in helping businesses create and deliver customers raving, recommending & returning for more. He is author of 2 books including "The Power of Connected Marketing" and has spoken and educated audiences throughout the US and internationally. Let's Connect: Linkedin: https://www.linkedin.com/in/glennpasch/ Personal Website http://glennpasch.com/ Company website: https://pcgdigital.com/
A key Leadership Skill all of us should embrace is being other focused. Now not many people may have heard this saying. We have all heard of servant leadership but Andy McDowell, former Boeing employee and now leadership coach, explains why being other focused is more powerful. From his viewpoint, connecting with your team through partnerships versus authoritative directives generate more value and long term success A great conversation. Enjoy and please rate, share and subscribe to the show. Andy McDowell Andy is an engineer by trade and a creative by nature. He spent 22 years with the Boeing Company, where he always felt more like a life coach than a boss. In 2002, he began his journey into entrepreneurship within a corporation when he was asked to develop an Airspace Design Consulting business from scratch that would serve the global government market. Andy has a Bachelor's Degree from Georgia Tech in Electrical Engineering and a Master's Degree in Computer Information Systems from Georgia State. Naturally, his aviation work took him around the world and enabled him to work on high-profile projects - such as preparing the Beijing and Sochi Airports for their respective Olympic Games. Connect with Andy: www.generateyourvalue.com andy@generateyourvalue.com About Glenn Pasch: "Everyone finds themselves in charge at some point in their lives. Yet many of us lack the skills to generate consistent results. My goal is to help you learn the skills to adapt and grow in your personal and business life.” Glenn Pasch is CEO of PCG Digital, a full service digital marketing agency that specializes in helping businesses create and deliver customers raving, recommending & returning for more. He is author of 2 books including "The Power of Connected Marketing" and has spoken and educated audiences throughout the US and internationally. Let's Connect: Linkedin: https://www.linkedin.com/in/glennpasch/ Personal Website http://glennpasch.com/ Company website: https://pcgdigital.com/
Communication skills are key to leaders being effective. Not in just speaking but listening, strategizing and being able to make your point. Who better than a former NYC prosecutor to share what works. Having the ability to ask the right question, to guide the discussion and then convince a body of people to decide the case can be useful for everyone who listens. Enjoy this great discussion filled with tactical tips. Don't forget to subscribe!! About Laurie Laurie Gilbertson is a former New York City sex crimes, organized crime, and homicide prosecutor, television legal analyst, educator, and entrepreneur. As the owner of Tribeca Blue Consulting, she helps professionals communicate with clarity, confidence, and creativity in their public speaking, presentations, trial work, and media appearances. In 2019, she became a member of the Board of Directors and helped launch the Legal Entrepreneurs for Justice, an incubator program for attorneys starting solo firms to help provide access to justice to Coloradans. She currently serves as an advisory board member. Laurie began her legal career with a federal clerkship in Washington D.C, after which she joined the Queens County District Attorney's Office, where she prosecuted homicides, organized crime, sexual assaults and violent felony cases during her ten-year tenure. She translated her extensive trial experience into creative and comprehensive on-air legal analysis for local and national TV and other media outlets, which she continued when she transitioned to a role in the non-profit sector. Laurie graduated from Cornell University with a B.A. in Government and received her law degree cum laude from the Washington College of Law at American University. She is licensed to practice before the U.S. Supreme Court and the bars of the States of Colorado and New York. Website: www.tribecablueconsulting.com LinkedIn: https://www.linkedin.com/in/lauriegilbertson/ About Glenn Pasch: "Everyone finds themselves in charge at some point in their lives. Yet many of us lack the skills to generate consistent results. My goal is to help you learn the skills to adapt and grow in your personal and business life.” Glenn Pasch is CEO of PCG Digital, a full service digital marketing agency that specializes in helping businesses create and deliver customers raving, recommending & returning for more. He is author of 2 books including "The Power of Connected Marketing" and has spoken and educated audiences throughout the US and internationally. Let's Connect: Linkedin: https://www.linkedin.com/in/glennpasch/ Personal Website http://glennpasch.com/ Company website: https://pcgdigital.com/
On this episode of the Strategy with Jason Podcast, Glenn Pasch joins Jason in Las Vegas at NADA 2022 to discuss how dealers should be utilizing AI, dealership data and technology to serve their processes. www.strategywithjason.com for more content, bookings and information. Listen To The Strategy With Jason Podcast: Apple Podcast: https://podcasts.apple.com/ca/podcast/strategy-with-jason-podcast-glenn-pasch/id1454551179?i=1000558161256 Spotify: https://open.spotify.com/episode/0SjJJPsGJPHLydzXbxtLfd YouTube: https://youtu.be/E2u2mZ_YykI Digital Dealership Solutions: ddsolutions.ca Strategy With Jason: strategywithjason.com Bell2Bell: bell2bell.ca Listen To The Full Strategy With Jason Podcast: Apple Podcast: apple.co/3IwlT3v Spotify: spoti.fi/3fT8V3H Soundcloud: bit.ly/347rnDb Jason Harris Twitter: twitter.com/StratWJason Instagram: www.instagram.com/strategywithjason/ Facebook: www.facebook.com/StrategyWithJason LinkedIn: www.linkedin.com/in/strategywithjason/ Website: www.strategywithjason.ca Glenn Pasch: https://www.linkedin.com/in/glennpasch/
On this episode of the Strategy with Jason Podcast, Glenn Pasch joins Jason in Las Vegas at NADA 2022 to discuss how dealers should be utilizing AI, dealership data and technology to serve their processes. www.strategywithjason.com for more content, bookings and information. Listen To The Full Strategy With Jason Podcast: Apple Podcast: https://podcasts.apple.com/ca/podcast/strategy-with-jason-podcast-glenn-pasch/id1454551179?i=1000558161256 Spotify: https://open.spotify.com/episode/0SjJJPsGJPHLydzXbxtLfd YouTube: https://youtu.be/E2u2mZ_YykI Digital Dealership Solutions: ddsolutions.ca Strategy With Jason: strategywithjason.com Bell2Bell: bell2bell.ca Listen To The Strategy With Jason Podcast: Apple Podcast: apple.co/3IwlT3v Spotify: spoti.fi/3fT8V3H Soundcloud: bit.ly/347rnDb Jason Harris Twitter: twitter.com/StratWJason Instagram: www.instagram.com/strategywithjason/ Facebook: www.facebook.com/StrategyWithJason LinkedIn: www.linkedin.com/in/strategywithjason/ Website: www.strategywithjason.ca Glenn Pasch: https://www.linkedin.com/in/glennpasch/
On this episode of the Strategy with Jason Podcast, Glenn Pasch joins Jason in Las Vegas at NADA 2022 to discuss how dealers should be utilizing AI, dealership data and technology to serve their processes. www.strategywithjason.com for more content, bookings and information. Listen To The Strategy With Jason Podcast: Apple Podcast: https://podcasts.apple.com/ca/podcast/strategy-with-jason-podcast-glenn-pasch/id1454551179?i=1000558161256 Spotify: https://open.spotify.com/episode/0SjJJPsGJPHLydzXbxtLfd YouTube: https://youtu.be/E2u2mZ_YykI Digital Dealership Solutions: ddsolutions.ca Strategy With Jason: strategywithjason.com Bell2Bell: bell2bell.ca Listen To The Strategy With Jason Podcast: Apple Podcast: apple.co/3IwlT3v Spotify: spoti.fi/3fT8V3H Soundcloud: bit.ly/347rnDb Jason Harris Twitter: twitter.com/StratWJason Instagram: www.instagram.com/strategywithjason/ Facebook: www.facebook.com/StrategyWithJason LinkedIn: www.linkedin.com/in/strategywithjason/ Website: www.strategywithjason.ca Glenn Pasch: https://www.linkedin.com/in/glennpasch/
In this episode, Eric Bishop, international best selling author of "The Body Man" shares his journey as an author. Always fascinated by writing, even while holding down his 9-5 financial services job, he shares how he never let go of his passion for writing. As he says, never give up, was his mantra. A fascinating conversation of the commitment he has, how he finally received a multi book deal and his structure in place to funnel his passion forward. He shares how he is completing his follow up novel and on to the next one Such a down to earth wonderful individual. Hope you enjoy it. Don't forget to review, share and subscribe to the show. About Eric Bishop Eric grew up in Connecticut, and relocated to the South after college. After becoming restless moves to the Rockies and the Pacific Northwest occurred before finally heading back East to raise a family. The wanderlust has never left Eric and he's always yearning for the next adventure.After many years in corporate America, Eric decided to turn his passion for the written word and dreams of crafting a novel into reality. Eric's debut novel The Body Man came out on November 11, 2021. He lived in the SouthEast part of the United States with his kids where you can normally find him exploring the great outdoors most weekends all the while dreaming up the next great novel. Enjoy the journey ... www.ericpbishop.com ericpbishopauthor@gmail.com Twitter @EPBAuthor Instagram epbauthor Facebook Eric P Bishop About Glenn Pasch "Everyone finds themselves in charge at some point in their lives. Yet many of us lack the skills to generate consistent results. My goal is to help you learn the skills to adapt and grow in your personal and business life.” Glenn Pasch is CEO of PCG Digital, a full service digital marketing agency that specializes in helping businesses create and deliver customers raving, recommending & returning for more. He is author of 2 books including "The Power of Connected Marketing" and has spoken and educated audiences throughout the US and internationally. Let's Connect: Linkedin: https://www.linkedin.com/in/glennpasch/ Personal Website http://glennpasch.com/ Company website: https://pcgdigital.com/
In this episode of The Find My Catalyst Podcast, Mike is joined by Glenn Pasch. They have an in depth conversation about podcasting, marketing and coaching. Key Takeaways: Implementation is where people give up or struggle. Decision Making Struggles Time Moving too fast Things that have changed in marketing: It is constantly changing People now have access to everything Advertising your process is now important Humanize your business Communicate visually Bad footing won't get better on its own Think about running your business like a sports team. There are a lot of people out there willing to help you. Show Links: Glenn on LinkedIn Glenn on Twitter You're In Charge Podcast pcgdigital.com Thank You Please send listener questions and feedback to podcast@catalystsale.com or contact us directly on twitter or LinkedIn. This podcast is brought to you by Catalyst Sale - you can learn more about Catalyst Sale, and the products and services we provide at www.catalystsale.com or www.findmycatalyst.com.
Struggling with Sales is one of the things that keeps leaders and owners of business up at night. Changes in process, changes in staff or even changes in marketing. What is the right mix of process, talent and training? Dan Englander, owenr of Sales Schema shares his thoughts on how companies often miss. He shares strategies on what he does to help businesses improve performance and become more consistent. Tactical advice. If you find value, please review, share and subscribe. Dan Englander Dan started his career out doing grunt work at an agency in New York, but after observing the downfall of the traditional agency model, he founded Sales Schema where he now helps digital agencies customize their sales and marketing processes so they can win big fish clients. Currently, Dan and his team have executed over 7,000 campaigns, won millions in lifetime revenue, and have generated 3,000+ agency/brand meetings for clients with companies like Birchbox, Stripe, and Venmo. https://www.linkedin.com/in/danenglander/ Dan's book recommendation War of Art: https://amzn.to/3JkMmRT Road Less Stupid: https://amzn.to/3jiWmR0 About Glenn Pasch: "Everyone finds themselves in charge at some point in their lives. Yet many of us lack the skills to generate consistent results. My goal is to help you learn the skills to adapt and grow in your personal and business life.” Glenn Pasch is CEO of PCG Digital, a full service digital marketing agency that specializes in helping businesses create and deliver customers raving, recommending & returning for more. He is author of 2 books including "The Power of Connected Marketing" and has spoken and educated audiences throughout the US and internationally. Let's Connect: Linkedin: https://www.linkedin.com/in/glennpasch/ Personal Website http://glennpasch.com/ Company website: https://pcgdigital.com/
As marketing becomes more fragmented, finding the right strategy for creation, delivery and breaking down internal silos becomes more important each day. Amalia Fowler joins Glenn to discuss her views and experience handling teams, clients and the ever changing landscape of technology. Fascinating conversation filled with tactical tips. If you love it as much as we hope, don't forget to review us, share the episode and subscribe so you never miss an episode. Thanks Amalia Fowler: Amalia is the Founder of Good AF Consulting, a marketing and management consulting firm in Vancouver, BC. She's also a Marketing Instructor at the British Columbia Institute of Technology and writer of The Wholehearted Manager, a newsletter for people who lead with the heart and believe in treating their employees as humans, first. Amalia has been in PPC and digital for 7 years, focused on working to help small businesses understand search marketing, mentoring new marketers as they enter the field and pushing for more ethical practises in the PPC space. You can find her on Twitter, likely with coffee in hand. Her favourite saying is "it depends," because context is everything. My personal Twitter: https://twitter.com/AmaliaEFowler My LinkedIn: https://linkedin.com/in/amaliafowler The Wholehearted Manager Twitter: https://twitter.com/WholeHeartMngr The Wholehearted Manager sign-up link: https://mailchi.mp/d99eb94af71c/thewhm About Glenn Pasch: "Everyone finds themselves in charge at some point in their lives. Yet many of us lack the skills to generate consistent results. My goal is to help you learn the skills to adapt and grow in your personal and business life.” Glenn Pasch is CEO of PCG Digital, a full service digital marketing agency that specializes in helping businesses create and deliver customers raving, recommending & returning for more. He is author of 2 books including "The Power of Connected Marketing" and has spoken and educated audiences throughout the US and internationally. Let's Connect: Linkedin: https://www.linkedin.com/in/glennpasch/ Personal Website http://glennpasch.com/ Company website: https://pcgdigital.com/
All of us get in our own way at times. We second guess everything, based on what we see others do. What is worse is doubting ourselves based on what we see online. Social media is great, but can also hinder our efforts. We also get in the way of our teams. Even with the best intentions, we push them aside to help, yet forget we must train. In this epsidoe i discuss my journey, what you can do to help yourself and offer a few of my podcast guests who can help. Enjoy, please rate, share and subscribe. Dan Moore: https://youreinchargepodcast.sounder.fm/episode/is-your-why-a-lie-with-dan-moore Frank Lopes https://youreinchargepodcast.sounder.fm/episode/creating-powerful-goals-in-only-7-minutes-with Nikou Loshe https://youreinchargepodcast.sounder.fm/episode/what-you-are-getting-wrong-about-the-food-you About Glenn Pasch: "Everyone finds themselves in charge at some point in their lives. Yet many of us lack the skills to generate consistent results. My goal is to help you learn the skills to adapt and grow in your personal and business life.” Glenn Pasch is CEO of PCG Digital, a full service digital marketing agency that specializes in helping businesses create and deliver customers raving, recommending & returning for more. He is author of 2 books including "The Power of Connected Marketing" and has spoken and educated audiences throughout the US and internationally. Let's Connect: Linkedin: https://www.linkedin.com/in/glennpasch/ Personal Website http://glennpasch.com/ Company website: https://pcgdigital.com/
Wowszer, Glenn Pasch and I had an incredible conversation in this episode on what true leadership looks like in 2022. There is a vast difference between management and leadership, and no they are not synonymous.We hit on everything from how great this industry is and how blessed we are to be in it, to how a natural leader best assists their team to grow and setting one's ego aside, to the Super Bowl!I know I couldn't write notes fast enough with the knowledge Glenn Pasch was dropping in this episode! Do yourself a favor and watch this one a couple times to obtain all the nuggets of truth he was speaking! Learn More About PCG: https://bit.ly/3p28NnFLearn More About BPE: https://bit.ly/3oGkv74Buy Your Tickets to DMSC: https://bit.ly/3szcvpGLearn More About BZ Consultants: https://bit.ly/3Lrbw3l
Leadership continues to be one of the hottest topics in business – not only in our industry but across the spectrum of business, in general. So, what are successful dealers doing to lead their retail automotive teams? Glenn Pasch, CEO at PCG Digital, unpacks answers to that question in a frank and informative conversation on The Walk Around, with JM&A Group's Nick Funsch and Danny Vendrell. At dealerships, leadership styles can vary as widely as personalities and business goals often do. Being willing to grow and evolve as a leader can be as important as a dealer's willingness to listen and adapt – and to nurture their team. In this episode of The Walk Around, Glenn, Nick, and Danny explore many aspects of retail automotive leadership by diving into these questions: What advice have you received over the years about leadership? What separates leaders from laggers at dealerships? What are leading dealers keeping in mind today? What trends are you monitoring for yourselves and dealers? According to Glenn, paying close attention to talent, teams, and customers, can help retail automotive dealers become successful leaders in their business and our industry. For more about Glenn, visit his LinkedIn profile. Watch the full episode here or on your favorite podcast streaming site. Like this episode? Check out JM&A Insider for more content like this.
Big thanks to George Nenni with Generations Digital for stopping by Facts Not Feelings Friday and chatting. This week we are super excited to have PCG Digital's CEO Glenn Pasch on the show. The show will be a must listen for sure!What do Chick-fil-a, Walt Disney, and the Apple Store have in common? Their customer service is top notch. They seem to genuinely care about their customers/clientele. They are friendly, courteous, polite, treat the customer with respect, make sure the customer is always put first, and when they make a mistake are quick listen, apologize, and to solve it. They are always trying to innovate to better serve the customer and make the customer journey more streamlined and seamless. When they hire a potential candidate, one must meet their high standards vs trying to mold them later. All these companies empower their employees. They expect them to bring a positive attitude to work and to go above and beyond for the customer and the company. Then there are the numerous other companies that simply don't care. Regardless how long you have been a loyal customer, how much money you have spent with them, it means absolutely nothing as you are simply a number. Cross train your teams! Empower your employees. If you walk into an Apple Store, any employee can help you. Let the same be true for your business.Buy George's Book: https://amzn.to/3GD10CELearn More About BZ: https://bit.ly/3LiKxal
Ever wonder how these business leaders or even some of your friends always seem to get many htings done while looking effortless? Many of us struggle so what tools and strategies would help you take charge? In this episode, Glenn speaks again to Troy Sandidge, author, speaker and business leaders on how he creates a structure to help him achieve his goals. Troy shares tactical tips as well as a bit of humor. This is a conversation filled with tips to make any business relevant & successful. Enjoy and don't forget to subscribe. About Troy Sandidge Troy Sandidge is a strategic mastermind aka The Strategy Hacker™, who empowers businesses to achieve next-level growth through innovative on-demand strategy solutions. As a Growth Marketing Consultant for over 10 years and the Founder & CEO of Strategy Hackers, his on-demand growth marketing strategies have generated over $100 million for his clients worldwide. https://findtroy.com/ Get his new book : https://findtroy.com/strategize-up/ About Glenn Pasch: "Everyone finds themselves in charge at some point in their lives. Yet many of us lack the skills to generate consistent results. My goal is to help you learn the skills to adapt and grow in your personal and business life.” Glenn Pasch is CEO of PCG Digital, a full service digital marketing agency that specializes in helping businesses create and deliver customers raving, recommending & returning for more. He is author of 2 books including "The Power of Connected Marketing" and has spoken and educated audiences throughout the US and internationally. Let's Connect: Linkedin: https://www.linkedin.com/in/glennpasch/ Personal Website http://glennpasch.com/ Company website: https://pcgdigital.com/
Companies spend thousands of dollars developing and marketing their products. While having internal strategy conversations is key, many companies fear customer feedback. In this power episode, Adrienne Barnes, founder of Buyer Personas, discusses how companies have to move beyone just getting a review, (which many don't read) and really have thoughtful discussusions with their customers to improve. Tactical and right to the point. Enjoy Please remember to subscribe and share this out!! About Adrienne Barnes Adrienne is a B2B SaaS Content Strategist and the founder of Best Buyer Persona. She's on a mission to change the way marketers create and use buyers personas. Admittedly nosey, she's usually asking questions or trying to learn something new. Catch here on Twitter, so you can easily connect with her there- @adriennenakohl. About Glenn Pasch: "Everyone finds themselves in charge at some point in their lives. Yet many of us lack the skills to generate consistent results. My goal is to help you learn the skills to adapt and grow in your personal and business life.” Glenn Pasch is CEO of PCG Digital, a full service digital marketing agency that specializes in helping businesses create and deliver customers raving, recommending & returning for more. He is author of 2 books including "The Power of Connected Marketing" and has spoken and educated audiences throughout the US and internationally. Let's Connect: Linkedin: https://www.linkedin.com/in/glennpasch/ Personal Website http://glennpasch.com/ Company website: https://pcgdigital.com/
Diversity is a topic many speak about but for others, they shy away. Not knowing what to say or not thinking they can change anyhting. What is the role of leaders regarding this topic? In this episode, Dimitrius Naylor, Marine, leader and now General Manager of a new auto dealership talks about diversity in automotive. Dimitrius shares his experience and hope that we can move to a time where you are only judged on effort and results. Passionate, thoughtful and powerful. Great conversation. Don't forget to subscribe and please share!! Enjoy About Dimitrius Naylor: Former United States Marine corp veteran having deployed numerous times around the world. Follower of Jesus Christ, Married to my beautiful Stephanie in which we have three children between us. I entered into the automotive industry in 2009 and have worked my up the ladder having sat in all seats on the variable side of the business. My life's work is summed up into my favorite phrase! “ hardwork is the great equalizer!” Connect with Dimitrius on Linkedin: https://bit.ly/3yjql1S About Glenn Pasch: "Everyone finds themselves in charge at some point in their lives. Yet many of us lack the skills to generate consistent results. My goal is to help you learn the skills to adapt and grow in your personal and business life.” Glenn Pasch is CEO of PCG Digital, a full service digital marketing agency that specializes in helping businesses create and deliver customers raving, recommending & returning for more. He is author of 2 books including "The Power of Connected Marketing" and has spoken and educated audiences throughout the US and internationally. Let's Connect: Linkedin: https://www.linkedin.com/in/glennpasch/ Personal Website http://glennpasch.com/ Company website: https://pcgdigital.com/
In this power episode, Dusty Sutherland, military veteran, general sales manager and now head of sales shares his views on what great leaders focus on when building teams. From consistency, to clarity but in the end, building a team so strong, they can survive without you when it happens. Often seen as a negative, you will never be able to grow in your career unless you have someone ready to handle your duties. Enjoy the conversation and don't forget to subscribe and share!! About Dusty Sutherland A Kentucky native that grew up on a tobacco farm. He left the farm to serve for over 10 years in the US Navy as a Hospital Corpsman. A combat medic with Marine Corps infantry. Developing a calmness under extreme circumstances and developing a mission first mentality transferred well to the car business where he was recently General Sales Manager. He believes Orienting goals and habits to better serve coworkers, the community and your business is key to empowerment and faith in any process. He currently is Global Sales Director for Cognition Digital. Connect with Dusty: https://bit.ly/3DuLrLE About Glenn Pasch: "Everyone finds themselves in charge at some point in their lives. Yet many of us lack the skills to generate consistent results. My goal is to help you learn the skills to adapt and grow in your personal and business life.” Glenn Pasch is CEO of PCG Digital, a full service digital marketing agency that specializes in helping businesses create and deliver customers raving, recommending & returning for more. He is author of 2 books including "The Power of Connected Marketing" and has spoken and educated audiences throughout the US and internationally. Let's Connect: Linkedin: https://www.linkedin.com/in/glennpasch/ Personal Website http://glennpasch.com/ Company website: https://pcgdigital.com/
It is a daily act to help others succeed, to lead businesses growth and their management/sales teams to next levels. Glenn Pasch invites me on his podcast, "You're in Charge" to find out more about evolving in business, my insights on updating mentality and processes to achieve next level success. We also chat about my journey in life that led to this role. Please leave comments and a review on Dealer Talk with Jen Suzuki podcast.
Sales is a key focus for many businesses. Everyone has a strategy and when it does not work we reach out to others for help. Hoping there is a magic bullet that we are missing. How do you overcome the "debt" of bad habits? My guest, Mike Simmons, founder of Catalyst Sales shares his strategies to unlock your process in order to make it easy for your team and for your customers. An exciting, tactical conversation. Take notes!!! Enjoy and don't forget to subscribe and share. About Mike Simmons More than 25 years of operations, consulting, sales and sales leadership experience, 22 in the EdTech/enablement technology space, 3 in cybersecurity. Life long learner, creative, analytical, and driven to achieve results. Mike has built, lead, and optimized sales organizations leveraging both direct and indirect teams. Husband, father, and aspiring golfer. Links - https://catalystsale.com/ - https://twitter.com/simmons_m - https://www.linkedin.com/in/mikesimmons/ - https://www.instagram.com/catalystsale/ - https://findmycatalyst.com/ About Glenn Pasch: "Everyone finds themselves in charge at some point in their lives. Yet many of us lack the skills to generate consistent results. My goal is to help you learn the skills to adapt and grow in your personal and business life.” Glenn Pasch is CEO of PCG Digital, a full service digital marketing agency that specializes in helping businesses create and deliver customers raving, recommending & returning for more. He is author of 2 books including "The Power of Connected Marketing" and has spoken and educated audiences throughout the US and internationally. Let's Connect: Linkedin: https://www.linkedin.com/in/glennpasch/ Personal Website http://glennpasch.com/ Company website: https://pcgdigital.com/
Is content creation the key? Or is is distribution the key to success? We have heard a higher % of time should be focused on distribution. But what does that really mean? Christine Gritmon, social media expert shares her thoughts and delivers tactical actions you could apply today. Funny, tactical and energetic. You don't want to miss this episode!! Don't forget to subscribe and if you liked the episode please share it out Thanks About Christine Gritmon Christine Gritmon empowers professionals to step into their personal brands in a bigger, bolder way on social media. You CAN do it–she'll teach you how! She's spoken on stages worldwide and is a frequent expert guest on podcasts, live streams, Twitter chats, and blog posts, as well as hosting her own weekly Twitter chat, #ChatAboutBrand, and live interview show, Let's Talk About Brand. Connect with Christine: https://www.gritmon.com/connect About Glenn Pasch: "Everyone finds themselves in charge at some point in their lives. Yet many of us lack the skills to generate consistent results. My goal is to help you learn the skills to adapt and grow in your personal and business life.” Glenn Pasch is CEO of PCG Digital, a full service digital marketing agency that specializes in helping businesses create and deliver customers raving, recommending & returning for more. He is author of 2 books including "The Power of Connected Marketing" and has spoken and educated audiences throughout the US and internationally. Let's Connect: Linkedin: https://www.linkedin.com/in/glennpasch/ Personal Website http://glennpasch.com/ Company website: https://pcgdigital.com/
As we end 2021 & enter 2022 a few words that stood out for me. For 2021-Control-Blame and Time. I share my thoughts and share 3 more words for 2022. Download Morning 5 Planner here: https://themorning5.com/ebook Thank you for all the support and I wish you a very happy new year. Connect with Glenn Pasch: Linkedin: https://www.linkedin.com/in/glennpasch/ For Free Management Tools http://glennpasch.com/ Company website: https://pcgdigital.com/
Standing out in today's crowded marketing space takes a unique approach. While video is something that is becoming more common, personalizing your videos is key to connecting to your audience. What are the best strategies? Steve Roessler, Chief Evangelist Officer for Dive Centric, shares how he helps his clients convert more sales opportunities using video marketing. Fun fast paced and full of tactical advice. Get ready for this coming year!! Don't forget to subscribe, share and rate the show!!! Enjoy About Steve Roessler Steve Roessler serves as Chief Evangelist Officer of DriveCentric, a leading provider of dealership software solutions. With over 25 years of expertise servicing customers, Steve's passion is helping dealers embrace new technology and long-term strategies that drive sales and market share growth while providing an exceptional customer experience. Steve is recognized as one of the most prominent voices in automotive advocating for dealerships, customers, and the community. With his infectious personality, audiences enjoy a learning environment that's fun, inclusive and informative. Steve lives in St. Louis, MO, with his wife and daughter and is a die-hard Cardinals and Blues music fan. Connect with Steve: https://www.linkedin.com/in/steve-roessler-85b8397/ About Glenn Pasch: "Everyone finds themselves in charge at some point in their lives. Yet many of us lack the skills to generate consistent results. My goal is to help you learn the skills to adapt and grow in your personal and business life.” Glenn Pasch is CEO of PCG Digital, a full service digital marketing agency that specializes in helping businesses create and deliver customers raving, recommending & returning for more. He is author of 2 books including "The Power of Connected Marketing" and has spoken and educated audiences throughout the US and internationally. Let's Connect: Linkedin: https://www.linkedin.com/in/glennpasch/ Personal Website http://glennpasch.com/ Company website: https://pcgdigital.com/
You need to select someone to lead your team. What should you look for in a candidate, especially if you are promoting from within? Too many leaders choose for the wrong reason and it usually ends up a disaster. Ryann Dowdy has a checklist of qualities to look for and she shares them in this power episode. Worth a listen!! It is a key point of stress for every company, no matter this size. Enjoy it and make sure you have your notes handy. Don't forget to subscribe and share this episode. About Ryann Dowdy Sales and Business Coach Ryann Dowdy helps high-achieving women leave their 9-5 and build a 6-figure business by teaching them how to master sales conversations and the mindset work required to make a total identity shift. Author of her new book "The 100K Sales Method" https://100ksalesbook.com/ Before starting her own business, Ryann spent 15 years in the Corporate world building multi-million dollar sales organizations for start-ups in the marketing space. From sales rep and individual contributor to Director of Sales – Ryann has mentored, managed, and trained thousands of sales reps. Ryann's coaching business, Uncensored Consulting, has helped hundreds of women get their first clients, leave their day jobs, and take back control of their lives. By teaching tried and true sales strategies that aren't dependent on social media or trendy tactics, Ryann focuses on the art of building relationship and human to human connection. Connect with Ryann: https://www.socialsellersacademy.com/ About Glenn Pasch: "Everyone finds themselves in charge at some point in their lives. Yet many of us lack the skills to generate consistent results. My goal is to help you learn the skills to adapt and grow in your personal and business life.” Glenn Pasch is CEO of PCG Digital, a full service digital marketing agency that specializes in helping businesses create and deliver customers raving, recommending & returning for more. He is author of 2 books including "The Power of Connected Marketing" and has spoken and educated audiences throughout the US and internationally. Let's Connect: Linkedin: https://www.linkedin.com/in/glennpasch/ Personal Website http://glennpasch.com/ Company website: https://pcgdigital.com/
Practice, Practice, Practice. We demand that of our sports team but do we demand it from ourselves? How often do you practice your skills? As a leader, do you hold yourself accountable to set aside time each day to really practice and then be available to your employees as they execute their tasks, or "play their game"? That is the question today's guest, Jennifer Suzuki poses. Leadership accountability has to be consistent. In order to maximize your team's performance, you have to balance time between executing and practicing. And it is up to the leader to hold themselves accountable to do this. Jennifer brings over 25 years of experience to the automotive industry. She is a well respected trainer who brings a straight forward way of sharing her strategies. So much great information. Enjoy it. Don't forget to subscribe and please share it as well Thanks About Jennifer Suzuki Jennifer Suzuki is the Founder & President of eDealer Solutions, Inc., the first automotive internet sales training company and a pioneer in digital sales. The activity based training company focuses on dealership leadership and their sales teams to deliver a fluid, time-efficient and seamless guest experience that increases showed appointments, sales retention and CSI. The digital sales online training system has enabled thousands of dealership teams immediate information to converting leads into sales. Her 25 years of experience includes: President of e-Dealer Solutions, In-Dealership Sales Trainer, six-year Guest Instructor at NADA Academy, NADA eight-year Convention Speaker, OEM, State Association, Twenty-Group Speaker, and Northwood University graduate. She has a tremendous reputation for delivering significant success to dealerships looking to focus on digital and phone processes through profitable actions for all departments. She can be reached at Jennifer@edealersolution.com or text 954.873.8029. About Glenn Pasch: "Everyone finds themselves in charge at some point in their lives. Yet many of us lack the skills to generate consistent results. My goal is to help you learn the skills to adapt and grow in your personal and business life.” Glenn Pasch is CEO of PCG Digital, a full service digital marketing agency that specializes in helping businesses create and deliver customers raving, recommending & returning for more. He is author of 2 books including "The Power of Connected Marketing" and has spoken and educated audiences throughout the US and internationally. Let's Connect: Linkedin: https://www.linkedin.com/in/glennpasch/ Personal Website http://glennpasch.com/ Company website: https://pcgdigital.com/
In this episode, Wylie McGraw, Combat Veteran, Star Athlete and now Performance Accelerator shares what he feels are the building blocks of being an optimized leader. He takes the audience through his journey to success and now how he works with individuals to unlock their true potential Exciting conversation and really tactical as well. Enjoy the conversation. Please don't forget to subscribe, share and rate the show!!! Thanks for the support. About Wylie McGraw Wylie is a Performance Accelerator who thrives on assisting high-performing CEOs, entrepreneurs, and public figures break through their limitations and take their performance and their business to an even higher level. He draws on his experience as a former star baseball pitcher, competitive bull rider, and 3-tour combat veteran to help individuals eradicate stress and push beyond their boundaries to achieve new levels of sustained success in everything they do. For more than a decade now, Wylie has been working one-on-one with the highest-performing professionals, from Wall Street and Hollywood to pro sports and Fortune 500 companies, helping them accelerate beyond what they ever imagined possible. Wylie believes that self-mastery can be attained by pushing way beyond your comfort levels to discover levels previously unknown to oneself. Connect with Wylie: Linkedin: https://www.linkedin.com/in/wyliemcgraw/ Website: https://www.wyliemcgraw.com/ About Glenn Pasch: "Everyone finds themselves in charge at some point in their lives. Yet many of us lack the skills to generate consistent results. My goal is to help you learn the skills to adapt and grow in your personal and business life.” Glenn Pasch is CEO of PCG Digital, a full service digital marketing agency that specializes in helping businesses create and deliver customers raving, recommending & returning for more. He is author of 2 books including "The Power of Connected Marketing" and has spoken and educated audiences throughout the US and internationally. Let's Connect: Linkedin: https://www.linkedin.com/in/glennpasch/ Personal Website http://glennpasch.com/ Company website: https://pcgdigital.com/
[REPLAY]Glenn Pasch is the CEO of PCG Digital, an automo tive and RV marketing agency that helps dealers grow their online business. This episode was originally recorded in 2015 and we're bringing it back from the vault because the principles Glenn teaches still hold up today, many are still as vital as they were when we originally recorded this episode.What we discuss in this episode:The importance of unifying your marketing outputs. Even in 2021 Dealers are still operating in silos which are preventing them from getting a good grasp on marketing spend and marketing returns. Today there is a lot of conversation about the importance of mixed media modeling; an important concept for dealers to adopt immediately and moving forward.Like this show? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally!Thanks, Glenn PaschIf you enjoyed this conversation with Glenn Pasch, please let him know by clicking on the links below and sending him a message.Click here to thank Glenn Pasch on LinkedIn Click here to let Michael know about your number one takeaway from this conversation