Podcasts about Automotive industry

From Germany's Automotive Industry to a New Life in India

WWJ auto analyst says the upcoming Woodward Dream Cruise attracts both young and old and that's the key to keeping the cruise one of the most popular events in Metro Detroit.

John Maytham chats to Joubert Roux, co-founder of Zero Carbon Charge, on why South Africa should be more focused on electric vehicles to boost the automotive sector, and economic growth. Presenter John Maytham is an actor and author-turned-talk radio veteran and seasoned journalist. His show serves a round-up of local and international news coupled with the latest in business, sport, traffic and weather. The host’s eclectic interests mean the program often surprises the audience with intriguing book reviews and inspiring interviews profiling artists. A daily highlight is Rapid Fire, just after 5:30pm. CapeTalk fans call in, to stump the presenter with their general knowledge questions. Another firm favourite is the humorous Thursday crossing with award-winning journalist Rebecca Davis, called “Plan B”. Thank you for listening to a podcast from Afternoon Drive with John Maytham Listen live on Primedia+ weekdays from 15:00 and 18:00 (SA Time) to Afternoon Drive with John Maytham broadcast on CapeTalk https://buff.ly/NnFM3Nk For more from the show go to https://buff.ly/BSFy4Cn or find all the catch-up podcasts here https://buff.ly/n8nWt4x Subscribe to the CapeTalk Daily and Weekly Newsletters https://buff.ly/sbvVZD5 Follow us on social media: CapeTalk on Facebook: https://www.facebook.com/CapeTalk CapeTalk on TikTok: https://www.tiktok.com/@capetalk CapeTalk on Instagram: https://www.instagram.com/ CapeTalk on X: https://x.com/CapeTalk CapeTalk on YouTube: https://www.youtube.com/@CapeTalk567 See omnystudio.com/listener for privacy information.

WWJ auto analyst Jon McElroy reports some longtime fans of the Woodward Dream Cruise want to see old muscle cars, but each generation has different thoughts on what are the top muscle cars.

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREIn this episode, Jeff is joined by Lance Mechanics (lancemechanics10 on TikTok), a technician and content creator who has made waves online for his outspoken views on the automotive industry. Lance details his late entry into the trade, shares the cultural and financial differences he experienced between independent shops and dealerships, and discusses why he ultimately left the dealership world for underground mining. The conversation also takes a critical look at the realities of flat-rate pay, the lack of mentorship for new technicians, and why Lance now advises aspiring techs to consider fleet or heavy equipment work over traditional automotive roles.Timestamps: 00:00 Hybrid Systems & Dealership Challenges10:48 Job Manipulation Frustrates Shop Workers28:03 Misunderstood Automotive Challenges35:54 Chrysler Techline and Winter Gas Issues46:31 Dealer Experience: Easier Than Expected56:16 Safety Checks at Used Car Lot01:11:26 Christmas Eve Reflections on Auto Work01:13:55 Dealer Work: Challenges and Learning01:31:40 "Real-World Advice for Aspiring Mechanics"01:36:19 Tesla Wear and Diagnostic Stigma01:50:32 "Warranty: A Sales Strategy Insight"01:56:12 "When Regulations Lose Meaning" Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

Get registered for the ASTA Expo 2025 at the Raleigh Convention Center: https://geni.us/ASTA2025 Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2025Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityMake sure you mention: CTISUMMER to get FREE data migration!If you're ready to make a real change in your shop's success, join Shop Marketing Pros' Plan With the Pros workshop this October to connect with them and other shop owners. You'll leave with your entire year for 2026 planned out. Click here to register: https://geni.us/PlanWithTheProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into one sleek, digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Connor Tracy and Elijah McMillan at VisionKC 2025. Elijah shares the unique challenges of operating an auto repair shop in a rural community with just 2,500 households and discusses his considerations for relocating to a larger market. Connor and the hosts discuss the common pitfalls shop owners face when expanding or acquiring existing businesses, emphasizing the importance of due diligence and understanding capital outlays. The group also explores evolving marketing strategies and the growing role of technology—like AI-driven analytics—in helping shops attract and retain customers.00:00 Potential Shop Relocation Doubtful05:57 Financial Consultant Exposes Shop Fraud15:00 "Rejected Skullet Idea"18:34 From Hobby to Profession23:02 "Unexpected Walgreens Encounter"28:12 Houston Hip Hop: Lean Culture35:34 Faulty Fuel System Issues43:30 Shop Relocation Strategy45:12 Christmas Tree Fleet Operations49:32 AI Call Conversion Analysis57:18 Optimizing Appointment Attendance Revenue01:01:32 Tool Effectively Analyzes Customer Feedback01:06:18 Trampoline Park Conference Blunder

WWJ auto analyst John McElroy reports a legal fight is brewing involving car dealerships. (Photo: Getty Images)

video: https://youtu.be/xbAxLonf9iQ Comment on the TWIL Forum (https://thisweekinlinux.com/forum) This week in Linux, there's some big distro news because we got a brand new version of Debian, probably, and openSUSE Leap 16 just hit release candidate status. We've also got some cool news from Nvidia including their stance against adding backdoors to their hardware. Plus, we've got new app releases from the Mastodon client Tuba and the awesome screenshot tool Flameshot. All of this and more on This Week in Linux, the weekly news show that keeps you up to date with what's going on in the Linux and Open Source world. Now let's jump right into Your Source for Linux GNews! Download as MP3 (https://aphid.fireside.fm/d/1437767933/2389be04-5c79-485e-b1ca-3a5b2cebb006/c097383d-e87d-43d4-92f5-31d64b7afb00.mp3) Support the Show Become a Patron = tuxdigital.com/membership (https://tuxdigital.com/membership) Store = tuxdigital.com/store (https://tuxdigital.com/store) Chapters: 00:00 Intro 01:06 Debian 13 Trixie Released (maybe) 04:12 NVIDIA says NO! to Backdoors and Kill Switches 07:49 OpenSUSE Leap 16.0 reaches RC status 10:32 Sandfly Security, agentless Linux security [ad] 12:57 Automotive Industry wants Open Source Collaboration 15:38 Flameshot 13 released 18:43 Tuba v0.10.0 released 20:46 Humble Bundles 22:37 Outro Links: Debian 13 Trixie Released (maybe) https://www.debian.org (https://www.debian.org) https://www.debian.org/releases/trixie/release-notes.en.pdf (https://www.debian.org/releases/trixie/release-notes.en.pdf) https://www.phoronix.com/review/debian-13-benchmarks (https://www.phoronix.com/review/debian-13-benchmarks) NVIDIA says NO! to Backdoors and Kill Switches https://blogs.nvidia.com/blog/no-backdoors-no-kill-switches-no-spyware/ (https://blogs.nvidia.com/blog/no-backdoors-no-kill-switches-no-spyware/) https://docs.nvidia.com/cuda/cuda-toolkit-release-notes/index.html (https://docs.nvidia.com/cuda/cuda-toolkit-release-notes/index.html) https://www.gamingonlinux.com/2025/08/nvidia-are-working-on-a-general-optimization-for-vkd3d-directx12-games-on-linux/ (https://www.gamingonlinux.com/2025/08/nvidia-are-working-on-a-general-optimization-for-vkd3d-directx12-games-on-linux/) OpenSUSE Leap 16.0 reaches RC status https://news.opensuse.org/2025/08/04/leap-16-rc/ (https://news.opensuse.org/2025/08/04/leap-16-rc/) https://www.gamingonlinux.com/2025/08/opensuse-leap-16-0-will-need-steam-gamers-to-install-some-extras-due-to-no-32-bit/ (https://www.gamingonlinux.com/2025/08/opensuse-leap-16-0-will-need-steam-gamers-to-install-some-extras-due-to-no-32-bit/) https://www.theregister.com/2025/08/07/opensuseleap16reachesrc/ (https://www.theregister.com/2025/08/07/opensuse_leap_16_reaches_rc/) Sandfly Security, agentless Linux security [ad] https://thisweekinlinux.com/sandfly (https://thisweekinlinux.com/sandfly) Automotive Industry wants Open Source Collaboration https://www.electrive.com/2025/06/25/automotive-industry-launches-alliance-for-software-development/ (https://www.electrive.com/2025/06/25/automotive-industry-launches-alliance-for-software-development/) https://www.sovereign.tech/tech (https://www.sovereign.tech/tech) https://www.opendesk.eu/en (https://www.opendesk.eu/en) https://opencode.de/en (https://opencode.de/en) https://news.ycombinator.com/item?id=44370494 (https://news.ycombinator.com/item?id=44370494) https://www.vda.de/en/press/press-releases/2025/250624PMAutomotiveindustrysignsMemorandumof_Understanding (https://www.vda.de/en/press/press-releases/2025/250624_PM_Automotive_industry_signs_Memorandum_of_Understanding) Flameshot 13 released https://flameshot.org/ (https://flameshot.org/) https://github.com/flameshot-org/flameshot/releases/tag/v13.0.0 (https://github.com/flameshot-org/flameshot/releases/tag/v13.0.0) https://www.omgubuntu.co.uk/2025/08/flameshot-13 (https://www.omgubuntu.co.uk/2025/08/flameshot-13) Tuba v0.10.0 released https://tuba.geopjr.dev/ (https://tuba.geopjr.dev/) https://www.omgubuntu.co.uk/2025/08/tuba-0-10-mastodon-client-linux-new-features (https://www.omgubuntu.co.uk/2025/08/tuba-0-10-mastodon-client-linux-new-features) Humble Bundles WB Games = https://humblebundleinc.sjv.io/09K6DE (https://humblebundleinc.sjv.io/09K6DE) Co-Op = https://humblebundleinc.sjv.io/3J0K3k (https://humblebundleinc.sjv.io/3J0K3k) Other Bundles = https://humblebundleinc.sjv.io/4Gn7Yr (https://humblebundleinc.sjv.io/4Gn7Yr)

WWJ auto analyst John McElroy reports Honda wants to increase US production to offset imports that are getting hit by tariffs.

WWJ auto analyst John McElroy reports Tesla wants its new sports car to use four fans under the car that will suck it to the road.

WWJ Auto Analyst John McElroy reports gasoline usage in the U.S. has been going down since 2018 and that could cause issues for road construction projects.

Wheels of Time: A Retrospective on Automotive Innovation is a series highlighting the significant developments in both the automotive industry and motorsports, showcasing the rapid advancements in technology, the establishment of notable and iconic brands, and the constant changes in competitive racing as a popular sport. With each lap that the Wheels of Time completes, is another transformative period that laid the groundwork for future innovations in both vehicle manufacturing and racing.  And up next, the Top-50 most significant developments in the Automotive Industry and Motorsports for the year: 1924 ===== (Oo---x---oO) ===== The Motoring Podcast Network : Years of racing, wrenching and Motorsports experience brings together a top notch collection of knowledge, stories and information. #everyonehasastory #gtmbreakfix - motoringpodcast.net More Information: https://www.motoringpodcast.net/ Become a VIP at: https://www.patreon.com/gtmotorsports Online Magazine: https://www.gtmotorsports.org/ This episode is sponsored in part by THE SOCIETY OF AUTOMOTIVE HISTORIANS (SAH); The SAH encourages research into any aspect of automotive history, and actively supports the compilation and preservation of papers, organizational records, print ephemera, and images to safe-guard, broaden, and deepen the understanding of motorized, wheeled land transportation through the modern age and into the future. For further information on the SAH visit www.autohistory.org Voice over by Revel Arroway and music by Komiku, "A Good Bass for Gambling"

In this conversation, Tommy Mello interviews Aaron Stokes, a seasoned expert in the automotive repair industry. They discuss Aaron's journey from humble beginnings to becoming a successful entrepreneur and coach. The conversation covers essential business concepts such as understanding financial metrics, the importance of gross profit by the hour, effective sales techniques, and the significance of live events in fostering community and growth. Aaron emphasizes the need for business owners to embrace change, understand their numbers, and create a supportive environment for their employees. The discussion concludes with insights on personal growth and the challenges of scaling a business. Don't forget to register for Tommy's event, Freedom 2025! This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com Timestamps: 00:00 Embracing the Future 01:07 Introduction to Aaron Stokes 03:04 Aaron's Journey in the Automotive Industry 06:03 Understanding Business Numbers 15:03 The Importance of Gross Profit by the Hour 25:00 Staffing and Employee Management 34:29 Sales Techniques and Customer Engagement 44:32 The Power of Live Events 54:31 Final Thoughts and Advice  

Get registered for the ASTA Expo 2025 at the Raleigh Convention Center: https://geni.us/ASTA2025 Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2025Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityMake sure you mention: CTISUMMER to get FREE data migration!If you're ready to make a real change in your shop's success, join Shop Marketing Pros' Plan With the Pros workshop this October to connect with them and other shop owners. You'll leave with your entire year for 2026 planned out. Click here to register: https://geni.us/PlanWithTheProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into one sleek, digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Ali Norton and Luke Wetters from Rozema Car Care. Ali shares her journey from being a self-described "professional job hopper" to finding her footing as a service advisor and now transitioning into a management role. The discussion covers the steep learning curve and challenges facing new advisors, the importance of a supportive shop culture, and how training and mindset shifts transformed Ali's performance and the team's dynamic.00:00 Career Change: From Job Hopper to Advisor09:52 "Two-Year Competence Journey"15:27 Adversarial Dealership Environment Impact18:38 Dispatch Struggles Due to Skills Gap22:10 Diagnostic Time Crunch Issues31:20 "Detailed Info Speeds Up Process"35:20 "Luxury Truck with 25 Miles"39:12 Growing Pains of Business Ownership43:54 Insurance Coverage Concerns49:13 Insurance Coverage Risks Explained58:03 Loaner Car Totaled: Driver Safe01:01:13 Surprising Settlement: From 25K to 89K

WWJ auto analyst John McElroy reports Ford executives on Monday, August 11, will unveil their latest EV strategy that includes an inexpensive electric pickup truck that will be priced under $30,000. (Photo: A Ford Model T from 1921 - Getty Images)

Get registered for the ASTA Expo 2025 at the Raleigh Convention Center: https://geni.us/ASTA2025 Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2025Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityMake sure you mention: CTISUMMER to get FREE data migration!If you're ready to make a real change in your shop's success, join Shop Marketing Pros' Plan With the Pros workshop this October to connect with them and other shop owners. You'll leave with your entire year for 2026 planned out. Click here to register: https://geni.us/PlanWithTheProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into one sleek, digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Juwan Fields for a lively conversation about his journey through the automotive industry and his experience transitioning from automotive to forklift repair and back again. Juwan opens up about the challenges of feeling disconnected and gatekeeping within the industry, while Lucas and David share stories about business struggles, the value of sharing knowledge, and lessons learned from missteps.00:00 "Steering Wheel Importance Ignored"05:10 Steering Wheel Criticism08:51 Eric's Stinky Shop Prank09:57 "Bolognese Recipe Basics"15:29 Feeding Dispute Over Chicken Nuggets17:20 Parenting: Encourage Healthy Eating22:06 Struggling to Convince Customers25:34 "Buying vs. Starting a Business"26:52 Rethinking Knowledge Sharing30:37 Car Industry Career Journey34:38 "Surprise Trip to Asta Expo"39:23 Self-Education and Dedication41:07 "Importance of Checking Tools"43:16 Avoid Trusting Initial Readings46:14 Gear Rack Noise Issue51:56 Warranty Claims Misdiagnosis Issues52:59 Lifetime Warranty Sales Tactics57:25 Excited for ASTA Event59:36 "Please Wait for Upload"

WWJ auto analyst John McElroy reports 2nd quarter earnings for car makers are down dramatically and executives are warning the second half of the year will be worse.

Get registered for the ASTA Expo 2025 at the Raleigh Convention Center: https://geni.us/ASTA2025 Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2025Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityMake sure you mention: CTISUMMER to get FREE data migration!If you're ready to make a real change in your shop's success, join Shop Marketing Pros' Plan With the Pros workshop this October to connect with them and other shop owners. You'll leave with your entire year for 2026 planned out. Click here to register: https://geni.us/PlanWithTheProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into one sleek, digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas is joined by Eric Jorn of Kaizen CPA and Advisors, who also serves as the Chicagoland chapter leader for the Midwest Auto Care Alliance. Eric shares his unique journey from service advisor at a Toyota dealer to automotive accounting specialist, highlighting the value of having an industry-specific CPA. Together, they discuss the importance of proper financial structures for auto shops, including setting up the correct chart of accounts and understanding operational costs.00:00 "Importance of Business Coaches"05:31 Guiding Small Business Accounting Setup08:34 Learn Accounting Basics Before Outsourcing11:43 Tax Auto-Categorization Issues15:36 Auto Repair Costs Need Increase18:44 Human-Centric Business Value Importance19:48 Maximizing Business Value Class23:03 Empowering Employees for Industry Change27:11 Empowering Ethical Business Leadership32:08 Ego, Coaching, and Change33:23 "Solving Meaningful Problems"39:19 Smart Pricing for Profitability41:17 Conflicting Financial Strategy Approaches46:05 Strategies to Minimize Payroll Taxes48:02 "Rethinking Work Compensation Paradigms"50:27 Forward-Thinking Accountant Necessity54:17 Lack of Financial Oversight Warning

Brewed to Kenect | Episode 1  Welcome to “Brewed to Kenect”, our brand new show designed to help Dealers, Sales Pros, and the entire Automotive Industry forge stronger relationships and boost your dealership's success. Each episode brings you practical insights and strategies, empowering you to better connect with clients and elevate your team's engagement within your dealership. In this first brew, Fred and Lou sit down with Graham Anderson, CCO and Co-Founder of Kenect, to explore how the evolution of AI is impacting dealerships right now and where it's heading fast. From unlocking efficiency without replacing people, to enhancing the customer experience through smarter communication, this conversation shines a light on the real, practical ways technology is being used on the showroom floor and in the service lane. Graham also gives us an inside look at how Kenect is helping dealers adapt and thrive in the face of change. If you've been wondering what's hype and what's real when it comes to AI in automotive… this brew's for you. 

WWJ auto analyst John McElroy reports the event gives people access to the top gearheads in the auto industry

WWJ auto analyst John McElroy reports Detroit's Big 3 don't make tanks or planes like they used to, but auto suppliers have military contracts that are profitable.

Get registered for the ASTA Expo 2025 at the Raleigh Convention Center: https://geni.us/ASTA2025 Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2025Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityMake sure you mention: CTISUMMER to get FREE data migration!If you're ready to make a real change in your shop's success, join Shop Marketing Pros' Plan With the Pros workshop this October to connect with them and other shop owners. You'll leave with your entire year for 2026 planned out. Click here to register: https://geni.us/PlanWithTheProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into one sleek, digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David sit down with Darin Johnson, owner of Darin's Auto Repair in Great Bend, Kansas. Darin shares the challenges of running a busy one-man shop, including the struggle to maintain a work-life balance and the tendency to discount services for customers emotionally. The conversation covers the importance of implementing shop management software, establishing more effective pricing strategies, and setting clearer boundaries to prevent burnout. Unfortunately, since this recording, Darin appears to have closed his business.00:00 First Truck Drive Experience07:10 Balancing Family, Work, and Support15:17 Hiring and Training Essentials16:16 Hiring Strategy: Prioritize Tech Roles21:48 Efficient Schedule for Maximizing Revenue32:23 Finding Sustainable Work-Life Balance37:28 Structured Scheduling Strategy40:59 "Optimizing Work Schedule Efficiency"46:46 "Action Plan Essentials"48:58 Optimizing Labor Rate Increments59:01 "Vision Conference: Unite Shop Owners"01:01:48 "When It Clicked for Me"

WWJ auto analyst John McElroy reports GM, Ford and Stellantis may want to get back into the sedan segment of the auto industry.

WWJ auto analyst John McElroy reports GM sales in China were up almost 20% in the first half of the year and the automaker is fighting back with competitive electric vehicles. (Photo by Bill Pugliano/Getty Images)

This episode is sponsored by Lockton, click here to learn more Watch the full video on YouTube - click hereJay Butler doesn't just understand troubled operations. He's worked through them at every level. From the production lines of Nissan and Mercedes-Benz and now as a consultant for distressed plants, he has seen what causes operations to fall apart. And the biggest problems don't come from the floor. They come from leadership.Jay starts by sharing how poor leadership decisions create ripple effects that reach all the way to the floor. Holiday shifts that never end. Supervisors are stretched too thin. People burned out from six- and seven-day workweeks, year after year.Operational pressure doesn't just hit the floor; it follows people home. When that pressure builds up for long enough, performance drops, and culture breaks. Jay doesn't blame the people doing the work; he points the finger at the decisions being made at the top.But Jay doesn't frame this as a call for soft leadership. In fact, he's clear: being a good leader means setting expectations, being consistent, and holding people accountable. What doesn't work is enforcing rules that no one follows or only applying them when convenient.You can't expect consistent performance if you don't hold people accountable—or worse, if leadership doesn't model the behavior themselves.Jay recalls workers raising grandkids, struggling to keep up, and barely making it through the week. Leaders might not think that's their responsibility, but Jay argues otherwise. If your policies at work make someone's home life harder, you're responsible for that too.They also revisit accountability, but in a different light. Jan mentions a recent interview with Brad Ring at Webasto, who swapped the word "accountability" for "promise." It's a simple change, but it changes everything. "I promise to get this done" hits differently than "you'll be held accountable."They also talk about tariffs. Jay explains how one political post or policy change can throw an entire manufacturing plan off course. He's seen companies scrap full strategies mid-meeting because of a headline. That level of volatility demands preparation. You can't move production in a week, especially in automotive, but you can plan.This episode is a reminder that the weight of leadership isn't just about decisions. It's about owning your impact. As Jay puts it, you influence more than just metrics—you influence whether someone gets to go home proud or completely drained. That's where operational transformation begins. Not with new systems. Not with floor-level changes. But with better leadership.Themes discussed in this episode:How poor leadership creates burnout and operational breakdowns in manufacturingWhy holding employees accountable without clear standards creates chaos and mistrustWhy operational breakdowns often stem from leadership gaps, not workforce performanceHow Gen Z workers are reshaping expectations for culture in manufacturing plantsHow inconsistent enforcement of rules weakens trust and team accountabilityWhy companies must address culture and accountability before fixing production issuesWhat leaders must do to prepare for tariff changes and global trade uncertaintyFeatured guest: Jay ButlerWhat he does: Jay is the VP of Client Development at Seraph, where he leads management and leadership training, quality improvement, strategic planning, and product...

Get registered for the ASTA Expo 2025 at the Raleigh Convention Center: https://geni.us/ASTA2025 Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2025Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityMake sure you mention: CTISUMMER to get FREE data migration!If you're ready to make a real change in your shop's success, join Shop Marketing Pros' Plan With the Pros workshop this October to connect with them and other shop owners. You'll leave with your entire year for 2026 planned out. Click here to register: https://geni.us/PlanWithTheProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into one sleek, digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Adam Liu, and Paul Glowe for a candid discussion on common onboarding mistakes for new managers. The conversation highlights the common pitfall of unclear role expectations when shop owners hire their first manager, especially in family-run businesses. Adam and David share practical advice on the importance of clear task lists, job descriptions, and sticking to established onboarding processes—regardless of personal relationships.00:00 Role Clarification in Management09:16 "Effective Data Strategy in Shopware"13:58 Defining Role Expectations19:52 Family Dynamics in Business Frustration24:04 Balancing Hard Work and Knowledge29:13 Business Breakthrough Realization34:08 "Motivation Through Peer Interaction"39:17 Focused on Customer Experience45:31 HVAC Insights from Automotive Experience47:32 Efficient HVAC Diagnostic Approach53:14 Pricey Diagnostic and Refrigerant Costs01:00:03 "Jeep's Brake Disaster"01:04:26 "Understanding Bitterness and Empathy"

WWJ auto analyst John McElroy reports the Chinese have captured 50% of the Russian market.

In this episode of the Millionaire Car Salesman Podcast, Sean V. Bradley and LA Williams sit down with Rammy Joudeh and Dayne Thornicroft, co-founders of AutoBandit—a modern leasing marketplace transforming the automotive landscape. "Expand your horizons with all the different means of which you're selling." – Dayne Thornicroft The conversation opens with the success story of multimillionaire car salesman Cody Carter and highlights how his results stem from strategic use of auto brokers and marketplaces. Rammy and Dayne pull back the curtain on how AutoBandit sets itself apart from traditional brokers by offering a transparent, dealer-first platform backed by a rigorous vetting process to deliver high-quality, real leads. "He lives where the shoppers hang out." – Rammy Joudeh, on Cody Carter's strategy. This episode dives deep into the current leasing climate, explores how recent legislative changes like the “big beautiful bill” are impacting the market, and provides practical strategies for dealerships to diversify their prospecting channels and close more deals. "We produce a completely desked deal and qualified buyers.” – Rammy Joudeh Whether you're a GM, GSM, Internet Director, or top-performing sales professional, this episode is packed with insights that can help you scale smarter, sell faster, and take full advantage of what the marketplace model has to offer! Tune in to learn how AutoBandit is helping dealerships increase sales volume—and why now is the time to reach out and get started. Key Takeaways: ✅ Success Leaves Clues: Emulating the strategies of successful salespeople like Cody Carter can unlock new levels of achievement for sales professionals. ✅ Marketplace Versus Auto Broker: Understand the distinct benefits of using an online marketplace over traditional auto brokers to expand reach and streamline the car leasing process. ✅ Leasing Benefits: Discover why leasing is a thriving option in the automotive industry, particularly in light of recent economic and legislative changes. ✅ Transparent Transactions: Importance of maintaining transparency in vehicle pricing and the purchase process to promote customer trust and satisfaction. ✅ Risk-Free Opportunities: AutoBandit offers a risk-free way for dealers to list inventory, only charging fees upon the completion of a sale, providing a clear advantage over traditional sales models.   About Dayne Thornicroft Dayne brings expertise in finance and insurance, combined with a robust knowledge of data analytics. His analytical skills played a key role in co-founding AutoBandit with Rammy. Dayne's ability to optimize automotive deals and his deep understanding of complex leasing strategies make him a pivotal force in providing digital automotive solutions designed to elevate customer experiences.   About Rammy Joudeh Rammy is a serial technology entrepreneur with a rich background in SEO, search engine optimization, and online marketing. Driven by his passion for cars, Rammy co-founded AutoBandit, an online marketplace focused on transforming how vehicles are leased and financed. His experience includes founding successful startups and applying innovative marketing strategies to the automotive space.   Mastering the Art of Car Sales: Insights from the Millionaire Car Salesman Podcast Key Takeaways Leverage Proven Strategies: Cody Carter's success stems from embracing diverse methods such as Facebook groups, leasing mastery, and auto brokers. Embrace Transparency in Marketplaces: Establish marketplaces, like AutoBandit, provide a risk-free, transparent platform for car dealerships. Future-Proofing with Leasing: Understanding emerging trends and new legislation can reshape dealership strategies and consumer interactions.   In the world of automotive sales, achieving outstanding success demands both innovation and a keen understanding of market dynamics. The Millionaire Car Salesman Podcast provides a treasure trove of insights through candid discussions with industry insiders. The conversations with Sean V. Bradley and automotive experts Rammy Joudeh and Dayne Thornicroft underscore pivotal themes in today's automotive marketplace. By examining the strategies of top sellers, the role of innovative marketplaces, and the reshaping landscape due to new legislation, it becomes clear how these elements synergize to redefine success in car sales. Harnessing the Cody Carter Model: Strategic Success in Car Sales Cody Carter stands as a beacon of success in the automotive industry, consistently achieving remarkable sales numbers. His multifaceted strategy serves as a blueprint for other salespeople aiming to elevate their performance. As Sean V. Bradley notes, "Success leaves clues." Carter's approach is not just about exceptional interpersonal skills but about strategically positioning himself where the customers are: "He lives where the shoppers hang out," states Rammy Joudeh. Carter leverages several key tactics. His utilization of Facebook groups allows him to connect with potential buyers effectively. His expertise in leasing, specifically through self-service pricing platforms such as Least Genius, empowers customers with the information they crave, thus enhancing the buying experience. Moreover, Carter's strategic alliances with auto brokers create a pipeline for consistent, qualified leads. Understanding and implementing these elements can drive significant improvements in a salesperson's business model. Dealers and sales professionals need to adopt a mindset of continuous learning and adaptation, leveraging environments where customers are most active. Redefining Transparency in Car Dealerships with Marketplaces In an era where trust and transparency hold paramount importance, marketplaces like AutoBandit emerge as revolutionary platforms for dealerships. These marketplaces are transforming the car sales landscape by providing risk-free opportunities to connect buyers and dealerships. "We want to perform; if we don't perform, that's on us," says Rammy Joudeh, emphasizing the accountability and confidence embedded in their model. AutoBandit, as highlighted by Dayne Thornicroft, offers a unique approach by integrating transparency into the transaction process. With practices such as running soft credit apps, verifying IDs, and securing deposits upfront, the marketplace minimizes friction between buyer and dealership. This ensures that only qualified buyers engage, enhancing efficiency and customer satisfaction. By shifting focus to such platforms, dealerships can drive customer confidence and improve sales. They provide an avenue to bypass traditional lead generation pitfalls by creating seamless experiences that culminate in qualified, delivery-ready prospects. Navigating the Legislative Landscape: Impacts and Opportunities New legislation, particularly the recent "big beautiful bill," holds the potential to reshape the automotive industry. As Dayne Thornicroft outlines, significant aspects of these legislative changes include adjustments to EV rebates, impacting leasing's attractiveness. "Leasing a hybrid and an ev… their penetration rates… are much, much higher," he states, reflecting the growing importance of understanding these market shifts. The implications for car sales lie in adapting to these changes proactively. By capitalizing on current benefits, such as EV lease incentives before they phase out, dealerships can enhance their value proposition to customers. Such foresight ensures dealerships remain competitive amidst evolving legislative environments. Moreover, the conversation among the podcast's hosts touches on an evolving market ethos—consumers now expect pricing transparency. With the enforcement of initiatives like the Cars Act waning, responsibility falls on dealerships to maintain trust through integrity and openness, ultimately nurturing long-term customer relationships. Synthesizing Market Dynamics for Unparalleled Success The wisdom imparted through conversations on the Millionaire Car Salesman Podcast encapsulates key elements essential for domination in the car sales arena. From Cody Carter's strategic mastery to the disruptive innovations introduced by marketplaces like AutoBandit, and through the lens of crucial legislative shifts, a holistic understanding of these dynamics is vital. Dealers and sales professionals are encouraged to analyze and incorporate these insights, strategically aligning themselves with proven practices while remaining flexible to adapt to new challenges and opportunities. In doing so, they not only secure their success but redefine the standards of excellence in the automotive industry, paving the path for a future where knowledge, transparency, and strategic acumen drive unparalleled success.     Resources: AutoBandit: Looking for a better way to move inventory and close more deals? AutoBandit is here to help. Autobandit partners with dealerships to deliver motivated, in-market buyers right to you — cutting down the time your sales team spends chasing cold leads. With AutoBandit, you stay in control: manage your pricing, track deals, and watch your close rates rise, all from one easy-to-use platform. Want to see how it works? Visit autobandit.com/for-dealers   Dealer Synergy & Bradley On Demand: The automotive industry's #1 training, tracking, testing, and certification platform and consulting & accountability firm.   The Millionaire Car Salesman Facebook Group: Join the #1 Mastermind Group in the Automotive Industry! With over 29,000 members, gain access to successful automotive mentors & managers, the best industry practices, & collaborate with automotive professionals from around the WORLD! Join The Millionaire Car Salesman Facebook Group today!   Win the Game of Googleopoly: Unlocking the secret strategy of search engines.   The Millionaire Car Salesman Podcast is Proudly Sponsored By: AutoBandit: Sign-up with the industry's leading leasing marketplace, connecting dealerships with high-quality, pre-qualified leads through a fully transparent and streamlined platform. Built by dealers for dealers, AutoBandit empowers automotive professionals to scale their leasing operations, close more deals, and increase profitability without the hassle of traditional broker models. Whether you're a seasoned veteran or looking to tap into the growing leasing market, AutoBandit is your go-to resource for sustainable, scalable growth!   Dealer Synergy: The #1 Automotive Sales Training, Consulting, and Accountability Firm in the industry! With over two decades of experience in building Internet Departments and BDCs, we have developed the most effective automotive Internet Sales, BDC, and CRM solutions. Our expertise in creating phone scripts, rebuttals, CRM action plans, strategies, and templates ensures that your dealership's tools and personnel reach their full potential.   Bradley On Demand: The automotive sales industry's top Interactive Training, Tracking, Testing, and Certification Platform. Featuring LIVE Classes and over 9,000 training modules, our platform equips your dealership with everything needed to sell more cars, more often, and more profitably!

WWJ auto analyst John McElroy reports both Ford and General Motors are working to have EV's priced in the mid 20-thousand dollar range. But questions remain about how many people will be them.

WWJ auto analyst John McElroy reports a manufacturing expert with Toyota always told workers to wipe down their machinery.

Get registered for the ASTA Expo 2025 at the Raleigh Convention Center: https://geni.us/ASTA2025 Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2025Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityMake sure you mention: CTISUMMER to get FREE data migration!Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into one sleek, digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Dan Thieken and Mason Weeks to discuss the challenges and triumphs of running an independent automotive shop. Mason shares his journey of starting, closing, and reviving his shop, highlighting the pitfalls of expanding too quickly and the importance of learning financial fundamentals. The group explores actionable strategies, such as raising prices, implementing inspection processes, and leveraging the 300% rule, to maximize profitability and shop efficiency.00:00 Unscheduled Meetings Discussion08:39 Failed Landing Flare Technique12:57 Mike's Bland Humor21:29 "Young Entrepreneur Leases Local Shop"22:52 Regrets of Expanding Too Soon27:09 Generosity's Financial Consequences36:23 "Follow 300% Inspection Rule"42:37 Car Repair: Safety and Responsibility45:24 Boutique Auto Service Pricing Strategy52:47 Importance of Providing Repair Estimates54:26 Mechanic's Duty to Ensure Safety01:01:02 Smart Investment in Custom Package01:04:53 Bought Scanner for Versatility01:11:18 Faulty Charger Sparks Gas Hazard

Get registered for the ASTA Expo 2025 at the Raleigh Convention Center: https://geni.us/ASTA2025 Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2025Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityMake sure you mention: CTISUMMER to get FREE data migration!Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into one sleek, digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Chuck Olsen and Josh McFarlin from AirPro to address recent controversy and questions circulating online about AirPro's Augie calibration tool. Chuck and Josh set the record straight by diving into the rigorous testing process behind Augie, emphasizing the company's commitment to safety and proper calibration. They also discuss the challenges of evolving technology in the automotive industry, the importance of continuous learning, and the need for constructive industry conversations—rather than social media drama—when evaluating new tools and processes.00:00 Lifelong Automotive Career Journey06:54 Evolving Career in Automotive Diagnostics11:21 "Career Exploration to Ford Mastery"19:07 Air Pro Discussion and Controversy22:38 "Innovating System Calibration Process"32:33 Technician's Misunderstood ADAS Calibration37:41 Q&A: Clarifying Tool Capabilities39:46 ADAS Calibration Task Force Insights46:16 Ford's Collision Repair Staffing Imbalance52:22 Calibration Challenges in the Automotive Industry57:36 Recall Confusion with High-End Car01:05:21 Technician Liability and Calibration Risks01:11:08 Windshield Replacement Without Recalibration01:13:35 Glass Installation and Calibration Issues

SummaryIn part two of this episode of Service Evolution, Jim Robinson continues his deep-dive conversation with Nathan Whittacre, CEO of Stimulus Technologies. If you missed part one, it's worth circling back! This follow-up builds on their discussion and delivers even more actionable insight for leaders trying to make sense of today's rapidly changing tech landscape.Nathan and Jim tackle the common challenge of technology overwhelm. Many business owners chase the latest software or gadgets, only to find they don't solve real problems. Nathan stresses the importance of starting with clear business objectives, then finding the right and necessary tech solutions that serve your goals. It's about working smarter, not harder, and not letting flashy trends distract from core business needs.A major highlight of the episode is Nathan's pragmatic approach to cybersecurity. He simplifies what can often feel like an overwhelming topic, explaining that most breaches start with compromised emails. As a result, businesses should prioritize email security to eliminate the bulk of threats and losses. Nathan also demystifies AI, highlighting its current uses and encouraging listeners to use AI tools where they make sense now.Most importantly, Nathan addresses the fear many leaders face—fear of change, of failure, and new technology. He reminds us that resilience, trusted advisors, and a willingness to “dance with fear” are key to moving forward and making tech work for your business. Tune in today!Show Notes(00:00) Introduction(04:08) Cybersecurity Threats in the Automotive Industry(06:23) Nathan's Book: CEO's Digital Survival Guide(10:19) AI-Enhanced Hiring and Software Solutions(14:44) How AI Streamlines Data Analysis(18:16) Redefining Industries Through Innovation(22:14) Embracing Resilience in Business Challenges(24:04) Confronting Fear with Technology(24:49) Closing ThoughtsLinksJim Robinson CGP Maintenance and Construction ServicesNathan WhittacreStimulus Technologies

We want to hear from you, Send us a TextJoin Neil, Jeff, and Scott as they peel back the curtains to the current pricing and logistics of America in the Automotive Industry. Hang in there with us, there may be a conspiracy to prevent us from talking about it. That's right, this episode was plagued by technical issues such as loss of sound for our live audience to a mass power outage. Don't worry, our guys held in there and made sure we still had an episode to release. Support the showThanks for listening, give us a review and check us out on YouTube -SFJ4x4 and visit our website to grab some great gear or products for your Jeep, SFJ4x4.com. Don't forget, you can email Jeffc@sfj4x4.com for special content requests, blind react videos, suggestions, special guests, or general questions. Check out our Patreon patreon.com/ISpeakJeep

Watch the Episode LIVE: Click HERE to watch the Interview LIVE!   In this captivating episode of the Millionaire Car Salesman Podcast, hosts Sean V. Bradley and Tianna Mick embark on a journey to explore the transformative role of artificial intelligence in the automotive industry, driven by the revolutionary capabilities of ChatGPT by OpenAI.  "AI is becoming a seamless part of daily life." - Knight ChatGPT Throughout the discussion, ChatGPT, dubbed "Knight" by Sean for brand alignment, showcases its prowess in enhancing dealership operations and how it stands as a powerful ally for car sales professionals aiming to improve their efficiency and results. "AI helps dealerships and their teams do more with less effort, ultimately driving growth and improving the customer experience." - Knight ChatGPT Delving into the automotive industry's ongoing digital evolution, Knight ChatGPT underscores the optimization potential AI holds in routine operations such as customer relationship management and predictive analytics. The episode covers practical applications, including crafting personalized customer communications and analyzing customer data to drive sales performance.  "You can get tailored advice, cutting-edge strategies, and proven techniques all in one place, helping you elevate your sales game." - Knight ChatGPT With a greater emphasis on integrating AI insights into daily sales workflows and customer interactions, dealerships are poised to provide more efficiency and personalized customer experiences, securing a competitive edge in the market. "If you're not using AI, it's not that you're going to be left behind. You are ALREADY behind." - Tianna Mick Key Takeaways: ✅ AI, particularly models like ChatGPT, can revolutionize dealership operations by automating routine tasks and providing personalized customer interactions. ✅ Sales professionals can leverage AI technology to craft tailored communication strategies, optimize their lead conversion processes, and enhance customer relationship management. ✅ AI-driven tools empower dealerships to stay competitive by integrating predictive analytics and personalized communication, crucial for improving customer satisfaction and sales outcomes. ✅ Ensuring a robust AI training program for dealership teams helps maximize the technology's potential, from the sales floor to business operations. ✅ Advanced AI tools, such as DealerSynergy AI, are facilitating state-of-the-art solutions, like generative video content, to enrich customer experiences and streamline sales operations.   About Knight ChatGPT Knight ChatGPT represents an advanced AI language model developed by OpenAI, known for its ability to engage in natural language conversations and infer human-like understanding from the input it receives. It serves as a dynamic assistant capable of generating human-like text across a broad range of topics and applications.   ChatGPT: Transforming Automotive Sales Through AI Innovation Key Takeaways: AI's Next Frontier in Automotive Sales: Artificial Intelligence, specifically ChatGPT, is set to revolutionize the automotive industry by enhancing efficiency, customer engagement, and sales effectiveness. Empowering Dealerships and Sales Professionals: AI tools provide dealerships and their employees with valuable insights and automation capabilities to improve operations and focus on high-value tasks. Building a Robust Referral Network: Leveraging AI to cultivate and manage a network of referral agents can dramatically increase a dealership's leads and sales opportunities. The advent of artificial intelligence technology is reshaping industries across the globe, and the automotive sector is no exception. This week's episode of the Millionaire Car Salesman Podcast explores how ChatGPT, an advanced AI developed by OpenAI, is not just an assistant but a revolutionizing presence in automotive sales. From streamlining operations to generating qualified leads, AI promises to redefine how car salespeople engage with and sell to their customers. AI's Next Frontier in Automotive Sales Artificial Intelligence, particularly ChatGPT, has emerged as a transformative force in enhancing dealership operations, customer engagement, and overall sales effectiveness. As described in the transcript, AI in the automotive space helps handle tasks that typically require human intelligence, "like a super advanced assistant," providing valuable support and ideas (Knight ChatGPT, [0:05:07]). AI technology's application in car shopping is profound, offering enhanced search capabilities and personalized customer experiences. "When it comes to car shopping, the average American is leveraging AI in several ways," notes Knight. By operating recommendation engines, virtual assistants, and price comparison tools, AI equips dealerships and consumers with powerful tools to streamline decision-making (Knight ChatGPT, [0:07:00]). Moreover, the competitive edge AI offers through refining dealership operations and marketing strategies cannot be understated. As affirmed, "AI makes the entire journey from research to purchase more efficient, personalized, and user friendly" (Knight ChatGPT, [0:07:47]). Empowering Dealerships and Sales Professionals The integration of AI into dealership operations provides tangible benefits for both managers and sales professionals. The transcript emphasizes how tools like ChatGPT can enhance customer interactions through streamlined communications and personalized engagement. For instance, crafting custom e-mail scripts and voicemail message scripts tailored to specific customer needs leads to higher conversion rates. In the words of Knight, "By integrating ChatGPT…dealerships can offer a more personalized, efficient and proactive customer experience," setting themselves apart from competitors (Knight ChatGPT, [0:13:09]). Beyond communication capabilities, AI-driven analytics allows for understanding and predicting consumer behavior, optimizing inventory management, and creating targeted marketing campaigns. This precision enables sales teams to tailor their strategies closely to customer demands, as detailed when discussing CRM capabilities. "AI helps dealerships and their teams do more with less effort, ultimately driving growth and improving the customer experience" (Knight ChatGPT, [0:10:12]). AI's role in sales training is another vital aspect of empowering automotive professionals. The potential for continuous improvement through real-time feedback and data analysis enables salespeople to hone their skills and stay competitive in a fast-evolving market. Building a Robust Referral Network One of the most compelling discussions in the transcript revolves around using AI to build a network of referral agents. By effectively communicating and creating partnerships with individuals in various industries, sales professionals can amplify their reach and lead generation efforts. ChatGPT's ability to craft personalized messages and guide referral programs highlights how AI can facilitate these relationships. Sean comments, "Leveraging ChatGPT to build a network of referral agents can make a huge difference" (Knight ChatGPT, [0:23:55]). The strategic advantage of employing referral networks lies in their ability to reach untapped markets and cultivate trustworthy leads. As Knight outlines, using ChatGPT to establish structured referral incentives and maintain regular engagement with agents creates a robust system for generating high-quality referrals. Importantly, training these referral partners ensures they are effective extensions of the dealership. ChatGPT can assist in creating educational materials and communication guidelines to ensure referral agents are well-equipped to promote the dealership and its offerings. Revolutionizing Traditional Dealership Models Through AI The ongoing digital transformation in the automotive industry is massively supported by AI advancements like ChatGPT. This technology enables dealerships to leverage innovative solutions to longstanding industry challenges, from optimizing internal operations to enhancing consumer relationships. The dialogue in the podcast exemplifies how AI integration translates into tangible business improvements, from micro-level sales tactics to macro-level market strategies. The potential to blend data-driven decision-making processes with empathetic customer interactions transforms the industry paradigm. By embracing AI media solutions like DealerSynergy AI, dealerships unlock new avenues of engagement, ensuring a tailored, memorable customer experience, as Tiana Mick points out, "And the best thing about it is that you just record it once…the possibilities are endless" (Tianna Mick, [0:43:43]). In embracing and advancing AI use, the automotive industry is poised for a powerful transformation. As underscored in the transcript, leveraging technology like ChatGPT will not only lead to more significant sales and profitability but will ensure that dealerships build enduring customer relationships and deepen their impact on the market landscape. With AI co-piloting alongside sales professionals, the automobile industry stands at the brink of its most innovative era.   Resources: Dealer Synergy & Bradley On Demand: The automotive industry's #1 training, tracking, testing, and certification platform and consulting & accountability firm.   The Millionaire Car Salesman Facebook Group: Join the #1 Mastermind Group in the Automotive Industry! With over 29,000 members, gain access to successful automotive mentors & managers, the best industry practices, & collaborate with automotive professionals from around the WORLD! Join The Millionaire Car Salesman Facebook Group today!   Win the Game of Googleopoly: Unlocking the secret strategy of search engines.     The Millionaire Car Salesman Podcast is Proudly Sponsored By: Dealer Synergy: The #1 Automotive Sales Training, Consulting, and Accountability Firm in the industry! With over two decades of experience in building Internet Departments and BDCs, we have developed the most effective automotive Internet Sales, BDC, and CRM solutions. Our expertise in creating phone scripts, rebuttals, CRM action plans, strategies, and templates ensures that your dealership's tools and personnel reach their full potential.   Bradley On Demand: The automotive sales industry's top Interactive Training, Tracking, Testing, and Certification Platform. Featuring LIVE Classes and over 9,000 training modules, our platform equips your dealership with everything needed to sell more cars, more often, and more profitably!

WWJ auto analyst John McElroy reports the new Charger's instrument panel is designed in several layers in order to make a change without having to redo the whole thing.

WWJ auto analyst John McElroy says automakers are paying out record amounts of money for warranty work, the total was 28 billion dollars last year.

Get registered for the ASTA Expo 2025 at the Raleigh Convention Center: https://geni.us/ASTA2025 Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2025Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityMake sure you mention: CTISUMMER to get FREE data migration!Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into one sleek, digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Uwe Kleinschmidt, formerly of Autovitals and now with Autotech IQ. Uwe shares lessons from his upbringing in East Germany and his journey to becoming a technology leader in the automotive industry. The conversation explores the challenges and importance of a strong shop culture and process, the need to empower customers through transparent digital vehicle inspections (DVI), and the evolving role of AI in improving shop communication and operational consistency.00:00 Visit to David's Tense Shop10:01 California Gas Price Concerns14:06 Community College Enrollment Surge19:37 "Value of First-Gen Immigrant Workers"23:43 Chancellor Cole's Election Strategy30:57 Engineer Relocates to Boost US Sales36:48 "Choosing Shopware for Consistency"40:29 "Adopting Carolyn's Shop Success Model"45:25 Customer-Driven Sales Approach48:49 Guided Customer Research Prompts58:59 "Handle Unknown Text Links"01:00:21 "Client Portal Development Needed"01:05:53 The Curse of Knowledge in Retail

WWJ auto analyst John McElroy reports China's biggest automaker is now worth more than every car company in the world except two.

Get registered for the ASTA Expo 2025 at the Raleigh Convention Center: https://geni.us/ASTA2025 Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2025Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityMake sure you mention: CTISUMMER to get FREE data migration!Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into one sleek, digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Samantha Higdon, Kevin Rozema, and Frank Scandura for a lively discussion about shop culture. The group highlights the crucial role of structure and systems in establishing and sustaining a positive workplace environment. They also emphasize the impact of one disruptive individual on team morale and performance, sharing real-world experiences of how quickly culture can improve once a toxic influence is removed. Finally, the conversation explores the connection between strong internal culture and public perception, stressing that shops with clear values and expectations not only attract better employees but also build greater trust with their customers.00:00 "Schindler's Ongoing Legacy"05:50 "Defunct Culture Exposed"09:18 Implementing Shopware Systematically09:46 Refining Workflow and Company Culture14:09 Establishing Team Structure and Culture17:50 Misaligned Hiring Risks Culture20:04 Workplace Challenges for Technicians24:45 Unmet Expectations Ruin Cultures27:08 Shifting Focus for Profitability31:34 Guiding Aspiring Automotive Careers35:48 Mandatory Quarterly Education Benefits39:58 Stop Temporary Fixes, Solve Core Issues41:41 "Unhealthy Dynamics and Letting Go"44:56 Toxic Leadership Dynamics47:24 Shop Manager's Crucial Role51:53 Promoting Continuous Automotive Education55:17 "Adaptability: Embrace Change"

WWJ auto analyst John McElroy reports there are three new developments regarding autonomous cars. One involves Waymo and teens.

WWJ auto analyst John McElroy says there are 600,000 manufacturing jobs that are unfilled at this time in the United States. (Photo: Getty Images)

During this episode, Santosh is joined by Jake Wieseneck, Principal at Maniv, a venture capital firm focused on mobility and transportation technologies. Jake shares insights into Maniv's investment strategy, emphasizing their focus on decarbonization and the digitization of transportation. The conversation also explores emerging trends in AI, particularly its application in verticalized industries like maintenance, freight, and manufacturing. Key discussions include the evolving Series A fundraising landscape, the importance of domain expertise in AI applications, and the potential transformation of automotive OEMs. Jake highlights the firm's approach to investing in companies with clear cost imperatives and multiple business model pathways, while also providing a bold prediction that automotive companies will become broader technology providers by the end of the decade. Don't miss this conversation! Highlights from their conversation include:Jake's Background and Path to Mobility Investing (1:09)Maniv's Investment Strategy and Industry Partnerships (3:34)Bidirectional Value with Strategic Partners (6:02)Current Market Dynamics and Exciting Trends (8:08)AI and Mobility: Investment Focus Areas (9:45)Series A Market Expectations and Guidance (11:27)Optionality and Transparency for Founders (13:23)Investor-Founder Alignment and Board Dynamics (18:22)Defensibility and Moats in AI-Driven Businesses (20:23)Distribution, Data, and Domain as Competitive Advantages (22:19)Decarbonization and Electrification Investment Approach (27:28)Bold Predictions for the Automotive Industry (30:22)Rapid Fire Segment to Closs (31:31)Dynamo is a VC firm led by supply chain and mobility specialists that focus on seed-stage, enterprise startups.Find out more at: https://www.dynamo.vc/

Is there collusion in our field? Do we have elites running wild, making sure that their work gets published whilst the rest of us struggles to find room to publish our own work? And are we handling conflicts of interest that may exist between authors and the editors who are charged with making decisions about their work? These are serious questions. They target the core of our field, they have the potential to undermine – or bolster – the legitimacy of all our scholarship, and they pose serious material consequences for all scholars, their careers and ultimately their lives. We came across a new paper that reports an analysis of the potential conflict of interest issues in academic publishing, and we use this paper to reflect on our experiences as both authors and editors. We try to draw a few conclusions and recommendations about how we can raise awareness and build institutional trust to minimize if not avoid any questionable or outright unethical practices in publishing. Episode reading list Association for Information Systems. AIS Podcast Library, . Mindel, V., & Ciriello, R. (2025). Safeguarding Academic Legitimacy: Editorial Conflicts of Interest as a Principal-Agent Problem in Elite Business Journals. SSRN, . Recker, J., Rosemann, M., Green, P., & Indulska, M. (2011). Do Ontological Deficiencies in Modeling Grammars Matter? MIS Quarterly, 35(1), 57-79. Lee, J., & Berente, N. (2012). Digital Innovation and the Division of Innovative Labor: Digital Controls in the Automotive Industry. Organization Science, 23(5), 1428-1447. Kane, G. C., Young, A., Majchrzak, A., & Ransbotham, S. (2021). Avoiding an Oppressive Future of Machine Learning: A Design Theory for Emancipatory Assistants. MIS Quarterly, 45(1), 371-396. Grisold, T., Berente, N., & Seidel, S. (2025). Guardrails for Human-AI Ecologies: A Design Theory for Managing Norm-Based Coordination. MIS Quarterly, . Boh, W., Melville, N. P., Baptista, J., Chasin, F., Horita, F., Ixmeier, A., Johnson, S. L., Ketter, W., Kranz, J., Miranda, S. M., Nan, N., Pentland, B. T., Recker, J., Sadeghi, S., Sarker, S., Sarker, S., Sutanto, J., Wang, P., & Wilopo, W. (2025). Digital Resilience for the Climate Crisis: Theoretical Perspectives and Ideas for Future Information Systems Research. MIS Quarterly, forthcoming. Merton, R. K. (1968). The Matthew Effect in Science. Science, 159(3810), 56-63. Tiwana, A., & Safadi, H. (2025). Silence Inside Systems: Roots and Generativity Consequences. Information Systems Research, . Li, J., Li, M., Wang, X., & Thatcher, J. B. (2021). Strategic Directions for AI: The Role of CIOs and Boards of Directors. MIS Quarterly, 45(3), 1603-1643. Pienta, D., Vishwamitra, N., Somanchi, S., Berente, N., & Thatcher, J. B. (2025). Do Crowds Validate False Data? Systematic Distortion and Affective Polarization. MIS Quarterly, 49(1), 347-366.  

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREIn this episode, Jeff is joined by David Kline, a seasoned technician with over 25 years of experience. David shares eye-opening stories from his time in both dealership and independent shop environments, highlighting the grind of flat rate, toxic workplace cultures, and the impact these have on mental health and work-life balance. Together, they explore the need for genuine recognition of technicians' expertise, discuss the failures of current compensation structures, and emphasize why reshaping how techs are valued is critical for the entire industry.00:00 Vehicle Safety Standards Concerns20:07 Work Dispute With Service Manager23:34 Trust and Accountability in Dealerships41:16 "Value Proven, Stress Unnecessary"49:00 Dealer Talent Drain: A Cautionary Tale01:01:38 "Diagnosing Chrysler EGR Valve Issues"01:08:08 Tool Troubles and Young Technicians01:21:45 Invest in Quality Tools01:23:19 Competitive Mechanic Memories01:43:45 "Personality Type and Customer Challenges"01:50:16 Benefit of the Doubt in Industry01:54:44 Valuing Co-Worker Relationships Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

The $3.5 trillion automotive sector is one of the most globally significant — and one of the most loyalty-challenged. In this episode, we tackle the complex relationship between manufacturers, dealers, and aftersales networks to explore how loyalty programs can truly influence choice of car brands. Our expert panel — Emily Walker (Arnold Clark, UK), Allie Fergusson (formerly Honda, USA), and David Parsons (Ellipsis, Australia) — break down the challenges, share practical insights, and reveal lessons that apply far beyond the auto industry.

In this episode, I reflect on a whirlwind three-day visit to China - my first in over 20 years. And what I saw was remarkable. The infrastructure puts most of the West to shame. The AI isn't just hype - it's working at serious scale. And the electric vehicles? They're about to steamroll the global auto industry. Here's what really struck me during my whirlwind trip to Beijing and beyond.In this episode you'll hear:Infrastructure built at speed: Beijing's immaculate airport, 300 km/h rail to Tianjin for £17, and pristine expressways that put US infrastructure to shame.Verticalised AI in action: While Chinese labs trail US frontier models and face compute constraints, they're excelling in verticals - profitable robotaxis in Wuhan, healthcare AI analyzing 5.5 billion medical records, and Squirrel AI's $200m education platform that outperforms China's best human teachers.EV cost leadership is set: Chinese electric vehicles are absolutely remarkable. Years of vicious domestic competition have created incredible innovation and cost discipline that will hit European carmakers like a sledgehammer.The air quality transformation: Beijing at 37°C was clean enough for a morning run, thanks to widespread EV adoption.Scale that defies comprehension: Convention centers 100 times the size of Union Square, cities of 20 million people, and AI platforms serving tens of millions of users.Our new showThis was originally recorded for “Friday with Azeem Azhar”, a new show that takes place every Friday at 9am PT and 12pm ET. You can tune in through my Substack linked below.The format is experimental and we'd love your feedback, so feel free to comment or email your thoughts to our team at live@exponentialview.co.Azeem's links:Substack: https://www.exponentialview.co/Website: https://www.azeemazhar.com/LinkedIn: https://www.linkedin.com/in/azhar?originalSubdomain=ukTwitter/X: https://x.com/azeemTimestamps:(00:00) Surprises at the airport(01:21) Immense scale(01:54) 3 areas of interest(02:37) Chinese infrastructure and engineering(03:22) ~180mph train, £17 fare(04:29) Multi-lane expressways built for scale(05:55) Development of AI in china(06:09) China leans into vertical AI(08:12) Apollo robotaxis: unit-cost positive(09:33) Yidu Tech: 5.5B health records(10:35) Squirrel AI outperforms top teachers(14:29) EVs & clean air(16:14) BYD x Octopus: earn by charging(18:30) EV boom improves Beijing air(19:56) Luxury Chinese EV interior(21:08) Closing thoughtsProduction by supermix.io and EPIIPLUS1 Ltd.

SummaryIn this episode of The Straight Shift, The Car Chick® explores the complexities of what 'Made in America' means in the automotive industry today. She delves into the history of American cars, the evolution of car culture, and the impact of globalization on car manufacturing. The discussion highlights how the definition of American-made cars has changed over the years, especially with the rise of foreign manufacturers producing vehicles in the U.S. The Car Chick® emphasizes the importance of understanding where cars are made and the economic implications of car buying decisions, encouraging listeners to do their research before making a purchase. TakeawaysThe term 'Made in America' is complex and evolving.The automobile was originally invented in Germany, not America.American car culture reflects societal changes and historical events.Cars have always symbolized freedom and personal identity in the U.S.The globalization of car manufacturing complicates the definition of American-made.The Kogod index provides a nuanced view of American car manufacturing.Buying a car should align with personal values and financial considerations.Foreign brands can have a significant positive impact on the American economy.Understanding tariffs is crucial for informed car buying decisions.Researching a car's origin can reveal its true American-ness.ResourcesKogod Made In America Auto Indexhttps://kogod.american.edu/autoindex/2024Cars.com Made In America Indexhttps://www.cars.com/american-made-index/You can view a full list of resources and episode transcripts here. Connect with LeeAnn: Website Instagram Facebook YouTube Work with LeeAnn: Course: The No BS Guide to Buying a Car Car Buying Service Copyright ©2024 Women's Automotive Solutions Inc., dba The Car Chick. All rights reserved.

In this riveting episode of the Millionaire Car Salesman Podcast, hosts Sean V. Bradley and LA Williams invite powerhouse guest Ted Horton. Together, they delve into the transformative potential of generative artificial intelligence in the automotive sales industry.  "What if you could do this in minutes instead of spending a month creating 1,000 videos?" - Ted Horton The conversation demonstrates how AI technology, particularly generative AI, can be seamlessly integrated to promote efficiency, optimize customer interactions, and ultimately drive sales. With a focus on utilizing generative AI for creating personalized video content, this episode decodes how businesses can leverage automated, customized communications to elevate their competitive edge. "People prefer video... Video increases read open rates, increases engagements, increases appointments, and increases shows." - Sean V. Bradley The central theme of this episode revolves around harnessing AI to augment dealership operations, particularly through personalized video messaging. By automating these communications, dealerships can maintain engagement with prospects and customers alike, enhancing deal velocity and building stronger relationships. "Video bridges the gap between information and emotion. It's no longer about pushing products. It's about building relationships." - Sean V. Bradley The discussion introduces Dealer Synergy AI powered by Gan AI, a robust partnership aimed at delivering this advanced technology to dealerships, emphasizing the significant gains in both customer satisfaction and sales figures. Tune in to explore the nuances of implementing such technology and hear firsthand success stories from industry leaders. Key Takeaways: ✅ Generative AI is revolutionizing automotive sales by automating and personalizing customer engagement through videos. ✅ Video communication vastly outperforms text and static mediums in customer interactions, which is crucial for dealerships looking to stand out in a crowded marketplace. ✅ Integrating AI with CRMs can create an omnipresent response system that elevates sales and enhances customer satisfaction. ✅ Language barriers are no longer an obstacle, as AI can generate personalized communication in multiple languages efficiently. ✅ Dealer Synergy AI offers a white-glove service that ensures seamless integration and operation of AI tools within existing dealership systems.   About Ted Horton Ted Horton is an accomplished executive specializing in enterprise-level sales with a focus on Fortune 100 and 500 corporations. With over 30 years of experience, Ted has been instrumental in advancing sales strategies and integrating cutting-edge technology within the corporate environment. He is a former executive with BombBomb, and currently holds a senior executive role at Gan AI, an innovative company leading the charge in generative artificial intelligence.     The Future of Automotive Sales: Embracing The Generative AI Revolution Key Takeaways: Generative AI as a Game Changer: Video isn't just the future; it's the standard for engaging the modern car buyer with AI-driven personalized video communications. Automation and Personalization Synergy: Combining AI with CRM systems ensures personalized, consistent follow-ups, hitting the sweet spot of automation and human touch. Unparalleled Competitive Edge: Embracing Generative AI technology in a dealership's arsenal is pivotal in creating an unfair competitive advantage, significantly increasing customer engagement and sales volumes. The automotive industry isn't just turning a corner with technological innovations; it's racing down a highway of revolutionary change. At the forefront of this transformation is Generative AI, a breakthrough poised to redefine how dealerships engage with customers. As highlighted in the lively discussion from the Millionaire Car Salesman podcast, Ted Horton of GAN AI and Sean V. Bradley unveil the profound impact of AI-driven video content on dealership operations, painting a future where AI doesn't replace human effort— it amplifies it. In this comprehensive exploration, we dive deep into how Generative AI is reshaping the automotive sales landscape, emphasizing its strategic integration for maximized value and efficiency. Generative AI: Reimagining Customer Engagement In today's rapidly evolving digital landscape, video content is no longer an option but an imperative. "The ability to record these avatars and have them automatically generated real time within seconds…accelerates deal velocity," Ted Horton emphasizes, illustrating the profound capabilities of Generative AI in dealership processes. By leveraging AI to create personalized, dynamic videos instantaneously, dealerships meet customers' growing expectations for immediacy and personalization, creating stronger connections and more profound engagement. Automated AI videos can now incorporate customer-specific data—like name, vehicle type, and more—into tailored communications. The result is not only an uplift in sales but a seismic shift in how relationships are formed and nurtured digitally. The phrase "Video isn't the future. It's the present" underscores the urgency of adopting such technologies. With statistics showing that video content dramatically increases customer engagement and conversion rates, it's evident that AI's role in crafting these interactions is not just advantageous but essential. CRM and AI: A Harmonious Blend for Success Central to the transformative power of Generative AI is its seamless integration with CRM systems. This synergy ensures consistency and personalization in outreach efforts. Horton notes, "Video AI," when combined with CRM automation, is like having an omnipresent BDC (Business Development Center), eliminating human errors and providing constant, tailored customer interactions. Essentially, AI orchestrates a symphony of data and communication, effectively automating what was once a manual and error-prone process. For dealerships, this harmony transcends traditional sales methodologies. As Bradley states, by "launching automation flows for easy each use case," dealerships not only streamline processes but elevate them—ensuring customers receive relevant, personalized content at every touchpoint. This strategic blueprint for AI integration into CRM systems not only enhances the customer experience but dramatically increases sales performance, offering dealerships a distinct and sustainable competitive edge. The Competitive Power of AI Video in Dealerships The extraordinary potential of Generative AI isn't just in automating video creation—it's in redefining competition within the market. Dealers utilizing AI video capabilities are observing tangible improvements in sales, as evidenced by Longo Toyota's case, which highlighted a substantial increase in sales through personalized video strategies. Bradley reinforces this notion by providing a stark warning: "Every minute, every hour, every day that you waste procrastinating… is dollars lost." By harnessing the power of Generative AI, dealerships position themselves as industry leaders—actively investing in technology that not only facilitates sales but builds robust customer relationships. The lexicon of automotive sales is thus expanded, with AI serving as a tool not of replacement, but of enhancement and opportunity. It's a call to action for dealers to pivot from antiquated methodologies towards a future enriched by AI innovation, which promises not just survival, but dominance in the competitive marketplace. Time waits for no one, as echoed in the poetic recitation towards the end, reminding us of the fleeting nature of opportunity. The automotive industry stands on the precipice of a technological renaissance, with Generative AI as the catalyst speeding this evolution. Embracing AI technologies is no longer optional but essential, enabling dealerships to break free from the constraints of traditional processes and unlock unprecedented potential. Dealerships equipped with AI capabilities aren't just adapting to change—they're defining it. As the industry continues its evolutionary journey, those daring to innovate with Generative AI and video technology will indeed lead the pack.     Resources: Podium: Discover how Podium's innovative AI technology can unlock unparalleled efficiency and drive your dealership's sales to new heights. Visit www.podium.com/mcs to learn more!   Dealer Synergy & Bradley On Demand: The automotive industry's #1 training, tracking, testing, and certification platform and consulting & accountability firm.   The Millionaire Car Salesman Facebook Group: Join the #1 Mastermind Group in the Automotive Industry! With over 29,000 members, gain access to successful automotive mentors & managers, the best industry practices, & collaborate with automotive professionals from around the WORLD! Join The Millionaire Car Salesman Facebook Group today!   Win the Game of Googleopoly: Unlocking the secret strategy of search engines.   The Millionaire Car Salesman Podcast is Proudly Sponsored By: Podium: Elevating Dealership Excellence with Intelligent Customer Engagement Solutions. Unlock unparalleled efficiency and drive sales with Podium's innovative AI technology, featured proudly on the Millionaire Car Salesman Podcast. Visit www.podium.com/mcs to learn more!   Dealer Synergy: The #1 Automotive Sales Training, Consulting, and Accountability Firm in the industry! With over two decades of experience in building Internet Departments and BDCs, we have developed the most effective automotive Internet Sales, BDC, and CRM solutions. Our expertise in creating phone scripts, rebuttals, CRM action plans, strategies, and templates ensures that your dealership's tools and personnel reach their full potential.   Bradley On Demand: The automotive sales industry's top Interactive Training, Tracking, Testing, and Certification Platform. Featuring LIVE Classes and over 9,000 training modules, our platform equips your dealership with everything needed to sell more cars, more often, and more profitably!  

Get registered for the ASTA Expo 2025 at the Raleigh Convention Center: https://geni.us/ASTA2025 Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2025Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityMake sure you mention: CTISUMMER to get FREE data migration!Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into one sleek, digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Chris Luoma, owner of Jerry's Automotive in Lansing, Michigan, and his wife-to-be, Lydia. Chris shares the story of stepping into a third-generation family business during a challenging transition, modernizing the shop by implementing systems like DVIs and updated parts and labor matrices, and the impact these changes had on the team and client base. Together, the group discusses the challenges and rewards of growing a single-location business, the importance of maximizing one shop before expanding, and the realities of balancing business ownership with family life.00:00 Union Carbide Catastrophe10:19 Focused Expansion of Existing Location15:27 Avoiding Messy Boundaries18:28 Family Business Takeover Dynamics26:32 Elusive Goal of Success29:27 "Facebook Friend's Unforgettable Prank"37:11 "Diner vs. Steakhouse Costs"38:48 Expensive Restaurant Nightmare44:28 Tragic Cycle of Forgetfulness48:56 DIY SodaStream Refill Setup Hazard56:09 Antibiotic Misuse Causes Health Crisis01:01:52 Innocent Misunderstanding at Dinner Table