Podcasts about Cox Automotive

Shoot us a Text.Episode #1211: Today we break down fading dealer confidence heading into 2026, hear how Mazda's retail-led strategy is boosting margins despite tariff headwinds, and look at why holiday shoppers are leaning on real human reviews over influencers.Show Notes with links:Dealer confidence slid hard to close out 2025 as rising costs, shaky consumer confidence, and slowing demand pushed the Cox Automotive Dealer Sentiment Index well below the positive threshold.Current market sentiment fell to 38 (down from 43 in Q3), with franchised dealers holding slightly stronger at 47, and independent dealers lower at 35. Future outlook declined from 46 to 42Customer traffic hit record lows, especially for franchised dealers, with both in-person and digital traffic declining.“Compared to the rest of the year, the current market feels like it's running out of gas,” said Mark Strand, Deputy Chief Economist at Cox Automotive.In a recent interview with Automotive News, Mazda CEO Masahiro Moro breaks down how the brand quietly climbed upmarket—growing dealer throughput, elevating brand value, and pushing margins higher—even as tariffs briefly knocked profitability off course.U.S. market share climbed from 1.7% to 2.6% since 2017, with ATPs jumping from $24K to $33K and dealer throughput nearly doubling at Retail Evolution stores.Tariff pressures led to a temporary loss, but Mazda expects a return to profitability in the back half of the year as CX-30 production adjusts and large-vehicle margins hold strong.On rotary's return, Moro teased: “2027 marks the 50th anniversary of our rotary engine… What do you want to see?”Turns out the real power shoppers this year aren't influencers—they're everyday consumers dropping reviews at record pace. Trustpilot reports a massive surge in review activity as buyers lean heavily on peer feedback before spending.Consumer reviews spiked 76% YoY, with nearly 4 million visitors participating in National Write a Review Week.86% of shoppers checked reviews before buying, and 40% waited specifically for others to post first.Top complaints? Delivery delays, tech issues, and weak customer service.“When people share their experiences, everyone shops smarter,” said Alicia Skubick, Trustpilot's chief customer officer.Join Paul J Daly and Kyle Mountsier every morning for the Automotive State of the Union podcast as they connect the dots across car dealerships, retail trends, emerging tech like AI, and cultural shifts—bringing clarity, speed, and people-first insight to automotive leaders navigating a rapidly changing industry.Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/

Shoot us a Text.Episode #1210: President Trump moves to unwind fuel-economy rules, hybrids surge while EV sales stumble across major brands, and OpenAI hits “code red” as the AI race heats up.Show Notes with links:The Trump administration is preparing to undo Biden-era fuel economy rules, arguing the standards have inflated new-car prices and forced unwanted EV adoption.Proposed rules expected to significantly soften the Biden-era 2031 target of ~50 mpg.Detroit automaker execs, including Stellantis CEO Antonio Filosa, will attend Wednesday's announcement.Trump frames the rollback as necessary to reduce vehicle prices, despite economists noting price drops wouldn't be immediate.Trump said he's “bringing back the automobile business,” predicting the industry will be “bigger than we've ever been.”He noted he likes EVs and believes hybrids “are working really well,” but defended ending what he called the “insane electric vehicle mandate” to ensure buyers “have a choice.”November delivered a clear message from American shoppers: hybrids are in, EVs… not so much. Across Toyota, Ford, Honda, Hyundai and Kia, strong hybrid gains couldn't offset steep EV drop-offs after the loss of federal tax credits—shaking up sales trends as dealers prep for year-end pushes.Toyota sales rose 2.7%, powered by light trucks, but EV volume cratered; electrified sales (mostly hybrids) still made up 44% of all deliveries.Ford deliveries dipped 0.7% as F-150 Lightning sales fell 72% and Mustang Mach-E dropped 49%, while hybrids climbed 14%.Honda sales slid 15% on semiconductor shortages; EVs collapsed—Prologue down 87% and ZDX down 98%.Hyundai-Kia stayed mixed: Hyundai down 2.3% as EV demand tanked again, Kia up 2.7% on strong hybrids and core crossovers.“With more tariffed products replacing existing nontariffed inventory, prices are drifting higher, leading to slower sales… and this may last through the remainder of the year and into next year,” said Cox Automotive's Charlie Chesbrough.OpenAI is hitting the panic button—literally—declaring a “code red” to overhaul ChatGPT's quality as Google's Gemini surge and Anthropic's business traction close the gap. With massive data-center spending, user expectations rising, and now early signs of ads coming to ChatGPT, the pressure is officially on.Sam Altman told staff OpenAI is pausing other projects to focus entirely on ChatGPT's speed, reliability, personalization, and question-handling, including starting a daily call for those responsible for improving ChatGPT.Competitor pressure is mounting: Google's latest Gemini model beat OpenAI onJoin Paul J Daly and Kyle Mountsier every morning for the Automotive State of the Union podcast as they connect the dots across car dealerships, retail trends, emerging tech like AI, and cultural shifts—bringing clarity, speed, and people-first insight to automotive leaders navigating a rapidly changing industry.Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/

In today's episode, Kyle and Kevin from Coltrain Onsite Fleet Care share how their people-first, mobile fleet maintenance model is reshaping the trucking industry! We dive into how their on-site repair approach reduces downtime and total cost of ownership, why customized preventative maintenance schedules beat traditional mileage-based PMs, and how investing in top-tier technicians and best-in-class tooling helps them achieve near-zero turnover. We also talk about the growing demand for mobile maintenance, the impact of the technician shortage, and why their customer-centric, no-VC, slow-and-steady growth strategy is winning trust with fleets!   About Kyle and Kevin Coltrain Kyle Coltrain is the Executive Officer of Coltrain Onsite Fleet Care, leading the company's vision to establish Coltrain Onsite as the nation's most trusted mobile fleet maintenance provider by prioritizing quality, safety, and the exceptional performance of their skilled mechanics. With extensive experience driving growth and transformation in the fleet maintenance and repair industry, Kyle has held senior leadership roles at Epika Fleet Solutions, Cox Automotive, and Dickinson Fleet Services. He holds an MBA from Indiana University and a BBA from the University of Central Florida. Kevin Coltrain is Co-Founder and Executive Officer of Coltrain Onsite Fleet Care, leading the company's mission to empower mobile technicians and elevate fleet care. With extensive experience in operational leadership and strategic growth, Kevin has built and lead high-performance teams of more than 250 employees. A cum laude graduate of the University of Miami's Herbert School of Business, Kevin combines academic rigor with real-world expertise. His values-driven leadership earned him the national Patriot Award for his support of military service members.   Connect with Kyle and Kevin Website: https://coltrainonsite.com/  LinkedIn: https://www.linkedin.com/in/kylecoltrain/ / https://www.linkedin.com/in/kevincoltraincaneforhire/  

As much as auto-finance underwriting has become sophisticated, a potential starting point to determine if the applicant will be offered an installment contract is the credit score. Shams Blanc, who is vice president of auto scores at FICO, described the ongoing evolution of credit scores during this episode of the Auto Remarketing Podcast. Blanc also revisited a project conducted earlier this year with Cox Automotive that examined the dynamics of changing scores amid student loans and delinquency, as well as how much more cognizant consumers are about their credit status.

Shoot us a Text.Episode #1201: Today, we're coming at you from sunny Los Angeles, where we'll be hosting interviews at Automobility LA at the LA Auto Show. We look ahead to all the conversations we're going to be able to have, plus Kyle gives us a recap of the Modern Retailing Conference, and Cox Auto signals affordability is getting worse.This episode is brought to you by our Press and Content Partner Curbee, the fastest growing mobile service technology platform for dealerships.Show Notes with links:Cox Automotive's affordability index says October got a little worse… again.Average new-vehicle payment: $766.Weeks of income needed: 36.43, inching up.Incentives dropped, rates stayed high-ish, and prices barely eased.Your customer is doing this math long before they meet your desk manager. If your strategy assumes “they'll figure it out,” that's not a strategy.Join Paul J Daly and Kyle Mountsier every morning for the Automotive State of the Union podcast as they connect the dots across car dealerships, retail trends, emerging tech like AI, and cultural shifts—bringing clarity, speed, and people-first insight to automotive leaders navigating a rapidly changing industry.Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/

In this episode of the Used Car Dealer Podcast, Zach talks with Derek Hansen, Vice President of Inventory Management Solutions at Cox Automotive and head of vAuto, to dig into how data, AI, and disciplined process are reshaping used-vehicle inventory strategy. Derek shares his non-traditional path from Intel and Bain & Company into automotive, and why he sees dealers as some of the most resilient and entrepreneurial operators in any industry. They dig into variable management, scaling operations across multiple rooftops, and the “hidden variables” that separate top performers — from smarter acquisition beyond the auction lane to tightening up recon and time-to-line. Derek also unpacks the realities of AI in the store, the importance of clean data, and how dealers can build tech-enabled cultures without losing the human touch on the showroom floor. ⏱️ Key Questions & Timestamps 00:29 – Intro & Derek's background: from Intel and Bain to leading vAuto at Cox Automotive 02:00 – How has your consulting and tech background shaped the way you think about dealer operations and the intersection of data + process? 03:13 – What are the biggest operational gaps you observed early on that still persist today? 05:15 – How does variable management differ from traditional used-car inventory practices? 07:15 – How are you aligning vAuto's tools and roadmap to help dealers move from reacting to the market to shaping their own market? 08:42 – How do the dynamics differ between used and new inventory strategies, and how are you helping dealers stay competitive in both? 11:09 – What are the standout “hidden variables” dealers are overlooking when stocking and pricing used inventory? 12:42 – What data quality pitfalls do you see when dealerships try to adopt advanced tools – and how should they fix those foundations? 15:02 – What operational or cultural changes are required for a 50+ unit dealership to scale tech and data without losing the human touch? 17:50 – What tech or data trends will have the biggest impact on used-vehicle inventory strategy over the next 2–3 years? 19:26 – How do you see the role of inventory management tools like vAuto adapting, and what should dealers do now to prepare for the “next normal”? 21:26 – What is the “next frontier” of risk management in inventory that dealers aren't embracing yet but should be? 22:35 – Independents vs. franchise groups: how do their innovation adoption curves differ, and how can smaller dealers stay nimble and competitive? 24:24 – Rapid Fire Q1: What's the one KPI you think every used-car manager should track weekly? 24:55 – Rapid Fire Q2: Name one piece of tech you believe is overhyped right now – and why. 25:39 – Rapid Fire Q3: In one sentence, what's your advice for a dealer sitting on 60+ days' supply of used cars today?

Shoot us a Text.Episode #1193: Today, we're covering a spike in EV inventory, why dealerships are losing service customers, and how Gen Z's complex spending habits could reshape the retail landscape.Show Notes with links:A new Cox Automotive study warns that dealerships are quietly losing the long game in fixed ops. Despite the average age of a vehicle being 12.8 years, customer loyalty—especially among recent buyers—is slipping fast.Dealerships now see 12% fewer service visits than in 2018, despite rising service volume overall.Loyalty is weakening: just 54% of owners with cars under 2 years old return to the selling dealer, down sharply from 72% in 2023.Independent shops, quick lube chains, and mobile services are capturing business once assumed to be “locked in.”Primary reasons for defections include surprise costs and poor communication—despite dealership pricing being slightly lower than independents on average.“There is a clear call to action here for dealerships to proactively address customer dissatisfaction, strengthen communication and improve sales to service coordination to build back market share through lasting relationships.” said Skyler Chadwick, Director of Product Consulting at Cox Automotive.New-vehicle inventory in the U.S. surged past 3.1 million units in early November, with electric vehicles stacking up the fastest.Total inventory rose from 2.8M to 3.14M units, with days' supply climbing to 70.EV supply more than doubled in October to 107 days, up from 47 just a month earlier.Gas-powered vehicles sit at 72 days; hybrids at a leaner 57 days. Cars remain tight at 46 days while light trucks sit at 60 daysToyota leads the pack with the tightest supply at just 33 days, while several Stellantis brands now exceed 100 days' supply.Subaru was the only automaker among monthly reporters to see inventory shrink.Retailers are racing to understand Gen Z—set to command $12 trillion in spending power by 2030. A new PwC report shows this generation mixes frugality with emotional spending and values-driven decisions.Gen Z plans to cut holiday spending by 23%, averaging $1,357—far less than millennials at $2,190.82% plan to buy “dupes”—affordable versions of luxury goods—and 79% wait for sales.While cautious, they'll splurge on “affordable affluence”: resale sneakers, luxury skincare, and $7 matcha lattes.Loyalty is fleeting: 81% have changed buying decisions based on a brand's reputation.Quote: “For most Gen Z'ers, customer loyalty has to be earned, and even then it is fragile,” said Greg Petro, Forbes contributor.Join Paul J Daly and Kyle Mountsier every morning for the Automotive State of the Union podcast as they connect the dots across car dealerships, retail trends, emerging tech like AI, and cultural shifts—bringing clarity, speed, and people-first insight to automotive leaders navigating a rapidly changing industry.Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/

Auto retailers and fintechs mostly reported growth in the third quarter amid mixed October retail sales, flat vehicle values and some layoffs. CarMax named David McCreight as its interim president and CEO, replacing Bill Nash, effective Dec. 1. Nash is not retiring, and the shakeup comes as the Richmond, Va.-based retailer's comparable store used-vehicle retail sales are expected to drop between 8% and 12% year over year in the third quarter of its fiscal 2026, according to CarMax's Nov. 6 release. Meanwhile, EV makers Lucid Motors and Rivian saw deliveries jump 46.6% YoY and 31.8% YoY, respectively, in the third quarter ended Sept. 30. AI-powered lending platform Upstart also saw growth in Q3, with auto loan originations up 357.1% YoY on issuance of 6,705 loans, according to a Nov. 4 Upstart presentation.  However, fintech Open Lending saw certified loan volume drop 13% YoY to 23,880, according to its Nov. 6 release. The fall came as Open Lending prepares to roll out a new credit decisioning platform. Vroom subsidiary United Auto Credit Corp. also originated $107 million in the third quarter ended Sept. 30, up 7% year over year but down 6.1% quarter over quarter. The mostly positive Q3 reports came as auto lenders tightened their credit standards. The average new-vehicle auto loan rate increased 19 basis points month over month in October to 9.6%, according to Cox Automotive. This rise is despite a 25-basis-point cut by the Federal Reserve on Oct. 29. Meanwhile, lender Prestige Financial Services reportedly laid off employees in early November, according to posts from former employees. The reported layoffs come as the subprime market faces challenges in affordability and credit performance. With these headwinds and elimination of the federal EV tax credit, automakers reported mixed sales in October. Toyota Motor North America saw sales surge 11.8% YoY to 207,910 vehicles, while Mazda's sales plummeted 32.6% YoY to 25,161 vehicles, according to the companies. In this episode of “Weekly Wrap,” Auto Finance News Editor Amanda Harris discusses trends across third-quarter earnings, vehicle values and sales for the week ended Nov. 7. 

TOPIC: Car Sales PANEL: Charlie Chesbrough, Cox Automotive; Joe White, High Speed Rodeo; Brett Smith, Industry Expert; Gary Vasilash, shinymetalboxes.net

Join Dan Carrigan and Dr. Ben Flusberg, Chief Data Officer at Cox Automotive for a deep dive into the evolution and practical application of AI in auto retail. Dr. Flusberg defines the AI landscape, explaining the shift from predictive to generative and now to agentic AI—where systems execute multi-step automated workflows. Dr. Flusberg shares his strategic framework: the "AI Pyramid." This model outlines the path to maximizing AI value, moving from basic Insights to Predictions, then Recommendations, and finally to full Automation. He explains that while AI is a "force multiplier" for repetitive tasks, the true challenge is not the technology, but people and process change. Learn why Cox Automotive is focused on innovations like hyper-personalization and BDC tools that combine predictive data with generative AI to boost lead conversion. Discover why dealers must aim for vendors who offer integrated systems to avoid "AI sprawl" and empower their teams through upskilling. This is an essential guide for dealership leaders ready to move past AI 101 and redesign their operations for the future.

October 21, 2025 ~ Cox Automotive Senior Manager of Supply Chain Logistics Bryce Cornet talks with Lloyd and Jamie about Cox Automotive's EV Battery Solutions. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today I'm joined by Katelyn Gilmore, General Manager of Paradise Chevrolet Cadillac. We discuss why she's betting big on the world's first fleet only service center, how to attract and retain gen z talent in the dealership, why shes handing out Rolex's to senior employees and much more. This episode is brought to you by: 1. Auto Hauler Exchange - Ship Smarter. Pay Less. No Middlemen. Tired of brokers driving up costs and slowing you down? Auto Hauler Exchange puts YOU in control. Ship cars faster and cheaper with 5,500+ vetted carriers. Get cars delivered in just 4 days on average. Transparent pricing, no hidden fees, and real-time tracking. Move cars smarter. Move cars faster. Learn more @ ⁠autohaulerexchange.com⁠ 2. Cox Automotive - Discover what's driving improved customer experiences—and dealership results. Download the Drivers of Shopper Satisfaction ebook from Cox Automotive today: Visit @ ⁠https://carguymedia.com/464vOfw⁠ 3. Impel - Meet the AI Operating System built for a new era of automotive retailing. From CRM to service bay, from website to DMS, it unifies and orchestrates every part of your dealership operations—and your customer lifecycle. Visit @ ⁠http://www.impel.ai⁠ and and discover how Impel AI turns routine interactions into VIP experiences. Check out Car Dealership Guy's stuff: For dealers: Industry job board ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://jobs.dealershipguy.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Dealership recruiting ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://www.cdgrecruiting.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Fix your dealership's social media ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://www.trynomad.co⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Request to be a podcast guest ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://www.cdgguest.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ For industry vendors: Advertise with Car Dealership Guy ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://www.cdgpartner.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Industry job board ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://jobs.dealershipguy.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Request to be a podcast guest ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://www.cdgguest.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Topics: 00:26 What is the Cadillac Champions group? 01:19 Why are 20 Groups valuable? 02:33 How to maintain high fleet sales? 07:55 Best community/employee initiative? 25:39 Managing generational shifts in workplace? 26:46 Current revenue and financial trends? 27:58 Managing a large service department? 31:58 Strategy for Cadillac/EV market? 35:04 Top leadership goal as GM? Car Dealership Guy Socials: X ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠x.com/GuyDealership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Instagram ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠instagram.com/cardealershipguy/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ TikTok ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠tiktok.com/@guydealership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠linkedin.com/company/cardealershipguy⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Threads ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠threads.net/@cardealershipguy⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠facebook.com/profile.php?id=100077402857683⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Everything else ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠dealershipguy.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Kevin covered the following stories: President Trump and Canadian Prime Minister Mark Carney met at the White House and held a press conference before they met privately to negotiate trade and security issues; market research firm, Cox Automotive reported 3rd Quarter U.S. Auto Sales; the U.S. Department of Transportation outlined how the various agencies, under their umbrella, will function during the Government shutdown; Kevin has the details, digs into the data, puts the information into historical perspective, offers his insights and an opinion or two along the way.

Kevin covered the following stories: President Trump and Canadian Prime Minister Mark Carney met at the White House and held a press conference before they met privately to negotiate trade and security issues; market research firm, Cox Automotive reported 3rd Quarter U.S. Auto Sales; the U.S. Department of Transportation outlined how the various agencies, under their umbrella, will function during the Government shutdown; Kevin has the details, digs into the data, puts the information into historical perspective, offers his insights and an opinion or two along the way.

Andy Mayers sees opportunity in subprime and other parts of auto finance. The associate vice president of business operations for retail solutions with Cox Automotive explained his reasons during this episode of the Auto Remarketing Podcast. Mayers also mentioned another part of the business where dealers and lenders are working even closer together nowadays.

Today I'm joined by Jason Swiech, Product Marketer at CDK Global. We discuss what top-performing dealers are doing in the F&I office, why double-entry data is crushing customer satisfaction, the add-on products flying off the shelves and much more. Read CDK Global's 2025 F&I Shopper Study mentioned in the episode here: https://www.cdkglobal.com/insights/new-report-shows-shifts-fi-trust This episode is brought to you by: 1. Repair360 - If you're in the used car business, you know wasted time is wasted money. Check out Repair360—the first and only reconditioning software that connects every function in the dealership to tighten recon and help you sell more cars — No more hounding vendors. Goodbye endless texts and hallway chases. Repair 360 connects all the dots. See where every car is and what its recon is costing minute-to-minute in real time. Go to ⁠⁠https://www.repair360.com⁠⁠ 2. Cox Automotive - Omnichannel isn't a buzzword anymore—it's the playbook winning dealers are running. In a world where the buyer journey is more fragmented than ever, the most successful dealers are connecting the dots—online, in-store, and everywhere in between. The result? Smoother deals, faster turnarounds, and serious lift at the bottom line. Nearly 80% of omnichannel dealers are seeing higher close rates, and you can too. Want in? The Omnichannel Dealership—a new guide from Cox Automotive—breaks it all down. Click the link to download it now free. @ ⁠⁠https://www.coxautoinc.com/retail/omnichannel-dealership⁠⁠ 3. CDK Global – Managing inventory doesn't have to be a grind. Backed by over 50 years of CDK know-how and powered by next-gen AI tools, you'll price with confidence, merchandise like a pro, and move cars off the lot faster — all while boosting your bottom line. Learn more about the CDK Vehicle Inventory Suite: https://www.cdkglobal.com/cdk-vehicle-inventory-suite Check out Car Dealership Guy's stuff: For dealers: Industry job board ➤ ⁠⁠⁠⁠⁠⁠http://jobs.dealershipguy.com⁠⁠⁠⁠⁠⁠ Dealership recruiting ➤ ⁠⁠⁠⁠⁠⁠http://www.cdgrecruiting.com⁠⁠⁠⁠⁠⁠ Fix your dealership's social media ➤ ⁠⁠⁠⁠⁠⁠http://www.trynomad.co⁠⁠⁠⁠⁠⁠ Request to be a podcast guest ➤ ⁠⁠⁠⁠⁠⁠http://www.cdgguest.com⁠⁠⁠⁠⁠⁠ For industry vendors: Advertise with Car Dealership Guy ➤ ⁠⁠⁠⁠⁠⁠http://www.cdgpartner.com⁠⁠⁠⁠⁠⁠ Industry job board ➤ ⁠⁠⁠⁠⁠⁠http://jobs.dealershipguy.com⁠⁠⁠⁠⁠⁠ Request to be a podcast guest ➤ ⁠⁠⁠⁠⁠⁠http://www.cdgguest.com⁠⁠⁠⁠⁠⁠ Topics: 00:08 What is Jason's role at CDK? 01:24 Current F&I trends in dealerships? 02:03 Why is F&I process critical? 04:29 Digital retailing's impact on F&I? 06:11 Key F&I survey insights? 07:14 Solving F&I workflow challenges? 18:59 F&I manager compensation structure? 22:33 Digital vs paper in F&I? 25:42 Future predictions for F&I? Car Dealership Guy Socials: X ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠x.com/GuyDealership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Instagram ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠instagram.com/cardealershipguy/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ TikTok ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠tiktok.com/@guydealership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠linkedin.com/company/cardealershipguy⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Threads ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠threads.net/@cardealershipguy⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠facebook.com/profile.php?id=100077402857683⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Everything else ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠dealershipguy.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Shoot us a Text.Episode #1148: Buyers rush to lock in EV tax credits, Toyota builds an app to hack your habits, and Walmart's HR chief taps AI for top talent. Legacy automakers saw a sharp EV registration bump in July as buyers rushed to lock in the $7,500 federal tax credit before it expires at the end of September. However, Tesla, Rivian, and VinFast didn't share in the win.EV registrations jumped 27% for legacy brands like Chevrolet and Honda, far outpacing the overall 6% EV market growth and pushing EV share to 8.9% of the light-vehicle market.Tesla saw a 13% YoY drop in registrations, while Rivian dipped 6% and VinFast slid 17%.Chevrolet more than doubled its EV registrations, while Volkswagen posted a 127% increaseHonda's Prologue EV offered nearly $13,000 per unit in incentives, helping it to a 102% rise, while Audi tripled its numbers thanks to strong Q4 e-tron performance.“The current surge in EV sales is being driven by product innovation, motivated dealers and an urgency ahead of the IRA tax credit phaseout,” said Cox Automotive's Stephanie Valdez Streaty.Toyota is getting creative about plug-in hybrid charging with a new app that uses behavioral science to make sure owners actually… plug in. It's dopamine-driven, gamified brain hacking in the name of better fuel economy.Toyota's ChargeMinder app uses over a dozen behavioral interventions to encourage charging, including personalized reminders and gamified streaks.It boosted U.S. user satisfaction by 16 percentage points and increased off-peak charging in Japan by 59%, though U.S. charging frequency only rose 10%.The app uses vehicle telematics and location data to deliver nudges and educational quizzes that make charging habits stick.Toyota says this low-cost strategy can rival expensive infrastructure or incentive programs in moving consumer behavior.Dr. Laura Libby, Manager, Carbon Neutrality, Human Centered AI, Toyota Research Institute: “Small, targeted interventions can have a large impact on people's decisions and actions.”While most associate AI in hiring with resume screening, Walmart's Chief People Officer Donna Morris is tapping tools like ChatGPT and Perplexity to help identify potential candidates—especially for high-level internal or external leadership roles.Morris uses AI to ask targeted questions when kicking off key searches, saying the results often align closely with candidates already under consideration.Walmart has already piloted an AI Interview Coach and is launching a custom version of OpenAI's Certification Program through Walmart Academy.Morris also uses AI in daily life—from diagnosing her father's skin bruises to finding art replicas and restaurant recs—crediting it with making research faster and more accessible.“Now, the access to information is phenomenal,” she said. “I thinkJoin Paul J Daly and Kyle Mountsier every morning for the Automotive State of the Union podcast as they connect the dots across car dealerships, retail trends, emerging tech like AI, and cultural shifts—bringing clarity, speed, and people-first insight to automotive leaders navigating a rapidly changing industry.Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/

Today I'm joined by Ed Roberts, COO at Bozard Ford Lincoln. We discuss how Ed scaled a team of 165 technicians from scratch, the strategies behind his world-class service lane, his unlikely entry into dealerships nearly 30 years ago and much more. This episode is brought to you by: 1. Cox Automotive - Discover what's driving improved customer experiences—and dealership results. Download the Drivers of Shopper Satisfaction ebook from Cox Automotive today: https://carguymedia.com/464vOfw 2. DLRdmv – Dealers, are you still stuck using outdated interstate titling methods? DLR50 from DLRdmv modernizes out‑of‑state titling by providing 24/7 sales tax, title, and registration fees, pre‑populated state-specific forms, through an online platform that directly integrates with your DMS. CDG listeners get 30 days of free full-service access to DLR50 on unlimited out-of-state deals. Head over to @ http://www.DLRdmv.com/CDG , use code POD30 to claim your free month today. 3. Nomad Content Studio - Most dealers still fumble social—posting dry inventory pics or handing it off without a plan. Meanwhile, the store down the street is racking up millions of views and selling / buying cars using video. That's where Nomad Content Studio comes in. We train your own videographer, direct what to shoot, and handle strategy, to posting, to feedback. Want in with the team behind George Saliba, EV Auto, and top auto groups? Book a call at http://www.trynomad.co Get your own copy of Ed Roberts book "Mile One: An Endless Journey to Effective Leadership" here: https://a.co/d/iC7TKZd or visit his website at https://mileoneleadership.com/ Check out Car Dealership Guy's stuff: For dealers: Industry job board ➤ ⁠⁠⁠⁠http://jobs.dealershipguy.com⁠⁠⁠⁠ Dealership recruiting ➤ ⁠⁠⁠⁠http://www.cdgrecruiting.com⁠⁠⁠⁠ Fix your dealership's social media ➤ ⁠⁠⁠⁠http://www.trynomad.co⁠⁠⁠⁠ Request to be a podcast guest ➤ ⁠⁠⁠⁠http://www.cdgguest.com⁠⁠⁠⁠ For industry vendors: Advertise with Car Dealership Guy ➤ ⁠⁠⁠⁠http://www.cdgpartner.com⁠⁠⁠⁠ Industry job board ➤ ⁠⁠⁠⁠http://jobs.dealershipguy.com⁠⁠⁠⁠ Request to be a podcast guest ➤ ⁠⁠⁠⁠http://www.cdgguest.com⁠⁠⁠⁠ Topics: 00:41 Why is culture so important? 03:30 How did Ed achieve success? 06:11 Overcoming homelessness: key lessons? 12:51 Building a strong team how? 18:30 Most effective training programs? 33:24 Benefits of mobile service? 34:47 Improving technician communication skills? 40:03 Do recalls help retention? 54:07 Best continuous improvement strategies? Car Dealership Guy Socials: X ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠x.com/GuyDealership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Instagram ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠instagram.com/cardealershipguy/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ TikTok ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠tiktok.com/@guydealership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠linkedin.com/company/cardealershipguy⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Threads ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠threads.net/@cardealershipguy⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠facebook.com/profile.php?id=100077402857683⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Everything else ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠dealershipguy.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Shoot us a Text.Episode #1133: Cox Automotive Chief Economist Jonathan Smoke joins Paul to talk tariffs, pent-up demand, and why Q3 might be best experienced with a little Abba. It's a data-rich conversation with serious implications for dealers navigating policy shifts, EV adoption, and consumer behavior.ASOTU's coverage of the 45th Annual NAMAD Annual Meeting is brought to you by Connected Dealer Services.Jonathan Smoke, Chief Economist at Cox Automotive, offers a deep dive into today's economic headwinds and consumer sentiment:Tariffs Echo the 1930s: Jonathan compares today's tariffs to policies that sparked the Great Depression, but says their current impact is more of a "roller coaster" than a collapse.Stabilization Surprises: Despite the policy shakeups, consumer spending has rebounded this summer. July auto sales were stronger than expected and August showed continued momentum.7 Million Buyers Still Waiting: Pent-up demand remains real. First-party data from AutoTrader, KBB, and dealer websites shows strong shopping interest, even among buyers still hunting for affordable payments.Best Time in 4 Years to Buy (If You Have Credit): Incentives, leasing deals, and EV discounts make this a prime moment for well-qualified buyers—especially for electrified vehicles.EV Adoption Is Not Slowing Down: July marked the highest market share ever for EVs in the U.S. at 9.1%. EVs are now priced lower than ICE vehicles, and the replacement cycle is kicking in.Electrification Is Inevitable: Jonathan predicts most multi-car households will have at least one EV. He drives a PHEV himself and sees plug-ins as an optimal choice for daily commutes.China May Be the Wildcard: Smoke believes Chinese EVs entering the U.S. market is a matter of when, not if—and that it may be the key to returning to a consistent 17M SAAR.Bonus Track: For Q3, Jonathan's playlist is inspired by ABBA's Gold—think "Money, Money, Money" meets “Gimme! Gimme! Gimme!” as a soundtrack to the Big Beautiful Bill (BBBBA).Join Paul J Daly and Kyle Mountsier every morning for the Automotive State of the Union podcast as they connect the dots across car dealerships, retail trends, emerging tech like AI, and cultural shifts—bringing clarity, speed, and people-first insight to automotive leaders navigating a rapidly changing industry.Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/

Today I'm joined by Lauren Wilson Reeves, GM at Wilson Kia. We discuss her path from plastic surgery technician to high-powered GM, the untapped potential of having more women on the sales floor, how her open-door leadership bridges the gap between employees and executives, and more. This episode is brought to you by: 1. Cox Automotive - Omnichannel isn't a buzzword anymore—it's the playbook winning dealers are running. In a world where the buyer journey is more fragmented than ever, the most successful dealers are connecting the dots—online, in-store, and everywhere in between. The result? Smoother deals, faster turnarounds, and serious lift at the bottom line. Nearly 80% of omnichannel dealers are seeing higher close rates, and you can too. Want in? The Omnichannel Dealership—a new guide from Cox Automotive—breaks it all down. Click the link in the show notes below to download it now free @ https://www.coxautoinc.com/retail/omnichannel-dealership 2. DLRdmv – Dealers, are you still stuck using outdated interstate titling methods? DLR50 from DLRdmv modernizes out‑of‑state titling by providing 24/7 sales tax, title, and registration fees, pre‑populated state-specific forms, through an online platform that directly integrates with your DMS. CDG listeners get 30 days of free full-service access to DLR50 on unlimited out-of-state deals. Head over to http://www.DLRdmv.com/CDG, use code POD30 to claim your free month today. 3. Nomad Content Studio - Most dealers still fumble social—posting dry inventory pics or handing it off without a plan. Meanwhile, the store down the street is racking up millions of views and selling / buying cars using video. That's where Nomad Content Studio comes in. We train your own videographer, direct what to shoot, and handle strategy, to posting, to feedback. Want in with the team behind George Saliba, EV Auto, and top auto groups? Book a call at http://www.trynomad.co⁠ Check out Car Dealership Guy's stuff: For dealers: Industry job board ➤ ⁠http://jobs.dealershipguy.com⁠ Dealership recruiting ➤ ⁠http://www.cdgrecruiting.com⁠ Fix your dealership's social media ➤ ⁠http://www.trynomad.co⁠ Request to be a podcast guest ➤ ⁠http://www.cdgguest.com⁠ For industry vendors: Advertise with Car Dealership Guy ➤ ⁠http://www.cdgpartner.com⁠ Industry job board ➤ ⁠http://jobs.dealershipguy.com⁠ Request to be a podcast guest ➤ ⁠http://www.cdgguest.com⁠ Topics: 00:23 How balance family and business? 01:06 Current business challenges? 01:58 Why enter car business? 05:33 Best turnaround success story? 06:48 Women in auto industry? 12:38 Motherhood and career balance? 15:12 Earning family business respect? 22:17 Advice for women in auto? 26:52 Building positive work culture? Car Dealership Guy Socials: X ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠x.com/GuyDealership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Instagram ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠instagram.com/cardealershipguy/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ TikTok ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠tiktok.com/@guydealership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠linkedin.com/company/cardealershipguy⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Threads ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠threads.net/@cardealershipguy⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠facebook.com/profile.php?id=100077402857683⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Everything else ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠dealershipguy.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

In this episode of the Auto Remarketing Podcast, Bill Zadeits welcomes Elizabeth Stegall, Senior Director of Client Retention with Autotrader, Kelley Blue Book and ICO and Cody Gentry, AVP of Dealer Success with Autotrader and Kelley Blue Book. The executives breakdown high level and high interest findings for dealers from the latest Cox Automotive Whitepaper - Measuring Your Marketing That's Working.

August 5, 2025 ~ Erin Keating, executive analyst with Cox Automotive, talks with Chris, Lloyd, and Jamie about automakers absorbing tariff costs to prevent immediate price hikes for consumers, and how long this trend can last.

Today I'm joined by Jeff Laethem, President of Ray Laethem Buick GMC. We dig into why "ego doesn't sell cars"—and how Jeff learned that lesson the hard way, why Buick might be on the brink of a major comeback, what made him pull the plug on Stellantis stores in the heart of metro Detroit—and much more. This episode is brought to you by: 1. Cox Automotive - Omnichannel isn't a buzzword anymore—it's the playbook winning dealers are running. In a world where the buyer journey is more fragmented than ever, the most successful dealers are connecting the dots—online, in-store, and everywhere in between. The result? Smoother deals, faster turnarounds, and serious lift at the bottom line. Nearly 80% of omnichannel dealers are seeing higher close rates, and you can too. Want in? The Omnichannel Dealership—a new guide from Cox Automotive—breaks it all down. Click the link @ https://www.coxautoinc.com/retail/omnichannel-dealership to download it now free 2. Podium - Don't miss another lead. With Podium's AI BDC, dealerships are seeing an 80% increase in after-hours appointments by handling leads 24/7. Instantly respond to inquiries, book test drives, and let your team focus on what matters: closing deals. Learn how Podium can help you sell more cars at https://www.podium.com/car-dealership-guy 3. Nomad Content Studio - $3.50 per lead. $105 per car buyer. That's what an Infiniti store in Florida is getting using Nomad Content Studio's Done-For-You social video system. Millions in sales, viral reach, and buyers who stop price shopping and come straight to the store. Nomad Content Studio has done it for EV Auto, Morgan Auto Group, and George Saliba—now they'll do it for you. Book a call and get 20% OFF your first month. Offer expires 08/15/25: http://www.trynomad.co Need help finding top automotive talent? Get started here: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.cdgrecruiting.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Interested in advertising with Car Dealership Guy? Drop us a line here: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://cdgpartner.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Interested in being considered as a guest on the podcast? Add your name here: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://bit.ly/3Suismu⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Topics: 01:12 Warm vs seasonal climates for car sales? 02:06 Jeff's business philosophy? 04:05 Passions outside auto industry? 07:26 Why core processes matter? 14:13 Biggest dealership challenges? 20:34 Why divest a store? 22:19 20% success checklist? 25:11 Best process automation tools? 37:31 Future expansion plans? Check out Car Dealership Guy's stuff: CDG News ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://news.dealershipguy.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ CDG Jobs ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://jobs.dealershipguy.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ CDG Recruiting ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.cdgrecruiting.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ My Socials: X ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠x.com/GuyDealership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Instagram ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠instagram.com/cardealershipguy/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ TikTok ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠tiktok.com/@guydealership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠linkedin.com/company/cardealershipguy⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Threads ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠threads.net/@cardealershipguy⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠facebook.com/profile.php?id=100077402857683⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Everything else ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠dealershipguy.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

In this episode of 'Home In Progress,' sponsored by RepcoLite Paints and Benjamin Moore, host Dan Hansen embarks on a two-part journey through car buying and interior design. In the first half, Dan welcomes Chris Hardesty, senior advice editor for Cox Automotive, to demystify the stressful and complex process of purchasing a car. They discuss common mistakes people make, the importance of setting a budget, the benefits and drawbacks of leasing versus buying, and practical advice on financing and warranties. In the second half, Dan dives into the legacy of legendary interior designer Sister Parish. He explores how her unique philosophy shaped American interior design and offers practical tips for adding character and comfort to any home. Whether you're in the market for a new car or looking to refresh your living space, this episode offers valuable insights and actionable advice.RESOURCESHow to Buy a New Car in 10 StepsCHAPTERS00:00 Welcome to Home In Progress00:29 Diving into Car Buying Experiences01:08 Expert Insights with Chris Hardisty03:12 Common Car Buying Mistakes05:21 Financing and Budgeting Tips13:54 Test Driving and Evaluating Cars26:17 Leasing vs. Buying: Making the Right Choice34:57 Trade-In vs. Selling Your Car39:30 The Importance of Maintenance Records44:04 Extended Warranties: Are They Worth It?47:03 Sister Parrish: A Design Legend58:32 Practical Design Tips from Sister Parrish01:06:19 Conclusion and Final Thoughts

Shoot us a Text.Episode #1102: Today, we're unpacking the Detroit 3's tariff turmoil with Japan, exploring how "Auction 2.0" is reshaping used-car sourcing, and tracking Delta's AI-driven pricing turbulence as Senators demand answers. The U.S. automakers GM, Ford, and Stellantis are pushing back against a new trade deal lowering Japanese auto tariffs to 15%, while tariffs on Canadian and Mexican imports stay at 25%. The Detroit 3 warn this imbalance threatens U.S. auto jobs and industry.Matt Blunt of the American Automotive Policy Council says any deal that favors Japanese imports over high-U.S.-content North American vehicles is “a bad deal for U.S. industry and auto workers.”President Trump boasts of a “massive deal” with Japan involving $550 billion in investments and tariff cuts, calling it a historic win for U.S. automakers.Details remain murky on whether Japanese cars and parts will get carve-outs from existing tariffs; the deal comes as Trump threatens to hike tariffs on Mexico and Canada.U.S.-Japan talks included Japan's chief trade negotiator meeting Treasury Secretary Scott Bessent, who says negotiations are “going very well.”Japanese automakers continue investing in U.S. production, with significant commitments from Isuzu and Toyota, aiming to boost local manufacturing despite tariff concerns.According to recent data from Cox Automotive, NADA, and BCG, the traditional used-car auction model is failing franchised dealers due to rising fees, transport costs, and poor condition reports. Dealers are shifting fast to private-party acquisitions (PPA), creating a more local and cost-effective supply.Auction-sourced dealer inventory fell from 27% in 2019 to 18% in 2023, while private-party sourcing grew from 10% to 15%.Buy fees have increased by about 50%, transport costs are up roughly a third, and lane prices remain inflated, squeezing dealer margins.The Manheim Index peaked at 234 in early 2023, but lane conversion rates dropped to 58-64%, below the 70% pre-pandemic norm.NADA projects private-party sales will hit 40% of the used market by 2025, signaling a permanent market shift.According to Sen. Ruben Gallego and other senators, Delta's new AI-based ticket pricing strategy could unfairly hike costs based on individual passenger data. Senators worry this could squeeze consumers financially during tough economic times.Senators are demanding clarity on what data Delta uses and how widely the AI pricing will be implemented, currently 3% but planned for 20% of routes by year-end.Delta says the AI tech streamlines longstanding dynamic pricing and denies using personal data for individualized offers.Critics worry AI could push prices to each consumer's “pain point,” risking predatory pricing amid inflation pressures.Delta preJoin Paul J Daly and Kyle Mountsier every morning for the Automotive State of the Union podcast as they connect the dots across car dealerships, retail trends, emerging tech like AI, and cultural shifts—bringing clarity, speed, and people-first insight to automotive leaders navigating a rapidly changing industry.Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/

Today on CarEdge Live, Ray and Zach discuss the latest data from Cox Automotive about the state of the new and used car market. Tune in to learn more!

Today I'm joined by Jessica Stafford, SVP Consumer Solutions at Cox Automotive. We dive into the how car buying behavior is evolving, why consumers are embracing AI faster than dealers and much more. This episode is brought to you by: 1. Numa - Numa is the first AI agent platform for auto dealerships. Address communication breakdowns with customers and get full visibility into all service interactions. Numa answers every call, rescues and books service appointments and lets service teams see all customer communications in one place. Increase Repair Order revenue, expand your customer base and increase CSI. Visit @ https://www.numa.com/ 2. Lotlinx - Get the best possible market advantage on every vehicle transaction. Optimize operations and boost profits using artificial intelligence (AI) and machine learning. Learn more @ https://lotlinx.com/ 3. Cox Automotive - From virtual assistants and gen AI to automation and predictive insights, learn which AI solutions are right for your dealership. Learn more by downloading “Artificial Intelligence for Automotive Retailers.” Visit https://carguymedia.com/4n2YpYP for more info. Need help finding top automotive talent? Get started here: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.cdgrecruiting.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Interested in advertising with Car Dealership Guy? Drop us a line here: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://cdgpartner.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Interested in being considered as a guest on the podcast? Add your name here: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://bit.ly/3Suismu⁠⁠⁠⁠⁠⁠ Topics: 00:15 What's Jessica's role in auto? 02:30 How has digital retail evolved? 04:15 What defines omnichannel car buying? 07:41 How omnichannel impacts dealers? 18:12 Best AI uses for dealers? 21:11 Highest ROI changes for dealers? 23:56 Future outlook for auto retail? Check out Car Dealership Guy's stuff: CDG News ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://news.dealershipguy.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ CDG Jobs ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://jobs.dealershipguy.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ CDG Recruiting ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.cdgrecruiting.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ My Socials: X ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠x.com/GuyDealership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Instagram ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠instagram.com/cardealershipguy/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ TikTok ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠tiktok.com/@guydealership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠linkedin.com/company/cardealershipguy⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Threads ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠threads.net/@cardealershipguy⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠facebook.com/profile.php?id=100077402857683⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Everything else ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠dealershipguy.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

How an independent dealer approaches inventory strategy might be different than a franchised store. Patrick Janes, associate vice president of inventory solutions management at Cox Automotive, delved into the current inventory landscape during this week's NIADA Convention in Las Vegas for this episode of the Auto Remarketing Podcast.

Shoot us a Text.Episode #1066: Today we're looking at the May economic data from Cox Automotive, how Lucid is reducing its dependence on foreign battery materials and how Meta has increased its ad revenue without increasing volume through targeting.Show Notes with links:May's economic and automotive data show a market adjusting to tighter consumer budgets and lingering workforce shifts. Retail remains steady, but pricing sensitivity is driving realignment in both new and used inventory strategies.Employers added 139K jobs in May, topping forecasts, but downward revisions led to a net 95K job loss.Auto dealer employment rose by 2,100 jobs, though it's still 1.1% below pre-COVID levels.New-vehicle SAAR dropped to 15.6M in May, down from 17.8M in April. Retail SAAR outpaced last year's.Incentives averaged $3,297—the highest discounting level in five years, and the average price paid dropped to 95.7% of MSRP.Used-vehicle sales dipped 3% month-over-month, but are up 4% year-over-yearWith all the buzz around China's dominance of EV battery raw materials, Lucid surprised us with a plan to source all of its materials domestically.Lucid's agreement with Graphite One kicks off natural graphite production in 2028 from Alaska's Graphite Creek site.They've layered this with a 2024 synthetic graphite deal and a 2026 supply agreement with Syrah Resources in Louisiana.All three deals align with IRA requirements, boosting eligibility for EV tax credits and reducing reliance on China, which supplies 90%+ of the world's anode materials.Graphite One's Ohio facility will produce enough anode material for up to 2 million EVs per year.Lucid's Interim CEO said the U.S.-focused strategy “supports our efforts to reduce the carbon footprint of our vehicles.”Meta might be all-in on Gen Z vibes, but it's the boomers and Gen Xers footing the bill. A new Barclays report reveals that older Facebook users see far more ads—because they're the ones clicking.Facebook shows more ads to users aged 45+ due to higher purchasing power.Those aged 45-54 see the highest ad load at 22%; teens only see 4.3%.Dynamic ad tech like Andromeda and Lattice tailors volume by user value.97% of Meta's revenue comes from ads.Meta has actually increased ad revenue without upping total ad volume by targeting high-value users—a shift analysts call “arguably the most bullish development.”Join Paul J Daly and Kyle Mountsier every morning for the Automotive State of the Union podcast as they connect the dots across car dealerships, retail trends, emerging tech like AI, and cultural shifts—bringing clarity, speed, and people-first insight to automotive leaders navigating a rapidly changing industry.Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/

Today I'm joined by Graham Anderson, CCO & Co-Founder of KENECT. We get into how dealers are solving the #1 bottleneck in fixed ops, the best times to text customers, how Gen Z is flipping the script on dealer communications, and more. This episode is brought to you by: 1. Qmerit - Selling EVs can have a lot of friction points. But home charging installation shouldn't be one of them. That's why dealers and automakers trust Qmerit—the go-to expert for home charging installations. Join Qmerit's dealership partner program and start earning referral incentives on every installation. Visit @ http://www.qmerit.com/carguy to learn more. 2. Cox Automotive - Dealers keep hearing that improving customer experience is the best way to boost profits—but what do consumers actually want? Retail360—Cox Automotive's comprehensive suite of solutions — powers on true omnichannel experiences for consumers and dealers. With Retail360, powerful consumer insights enable predictive artificial intelligence and automation, all tailored for your dealership by industry-veteran performance managers. To learn how consumers prefer to shop, buy and own vehicles, visit @ https://cox.auto/uh9Uy and download “The Evolving Consumer and How to Meet Their Needs,” the new Ebook from Cox Automotive. Need help finding top automotive talent? Get started here: ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.cdgrecruiting.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠ Interested in advertising with Car Dealership Guy? Drop us a line here: ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://cdgpartner.com⁠⁠⁠⁠⁠⁠⁠⁠⁠ Interested in being considered as a guest on the podcast? Add your name here: ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://bit.ly/3Suismu⁠⁠ Topics: 01:29 How is AI transforming dealerships? 04:24 What shaped your company's journey? 06:52 Why reputation management matters? 10:44 Benefits of automated scheduling 18:42 Biggest tech integration challenges? 21:58 The future AI applications in auto 23:30 Text vs voice for customers 26:27 How to optimize service departments? 32:28 Industry outlook for next year? Check out Car Dealership Guy's stuff: CDG News ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://news.dealershipguy.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠ CDG Jobs ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://jobs.dealershipguy.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠ CDG Recruiting ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.cdgrecruiting.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠ My Socials: X ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠x.com/GuyDealership⁠⁠⁠⁠⁠⁠⁠⁠⁠ Instagram ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠instagram.com/cardealershipguy/⁠⁠⁠⁠⁠⁠⁠⁠⁠ TikTok ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠tiktok.com/@guydealership⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠linkedin.com/company/cardealershipguy⁠⁠⁠⁠⁠⁠⁠⁠⁠ Threads ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠threads.net/@cardealershipguy⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠facebook.com/profile.php?id=100077402857683⁠⁠⁠⁠⁠⁠⁠⁠⁠ Everything else ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠dealershipguy.com⁠⁠⁠⁠⁠⁠⁠⁠⁠ This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Today on CarEdge Live, Ray and Zach discuss the latest data from Cox Automotive and various dealers. Tune in to learn more!

Shoot us a Text.Episode #1048: Today we're diving into Honda's EV strategy rethink and dealer drama in California, a mid-May dip in wholesale used vehicle prices, and the growing reality that side hustles aren't just extra—they're essential.Honda is pumping the brakes on its aggressive EV strategy, cutting EV R&D investment by 30% and slashing its 2030 EV sales forecast by more than 1 million vehicles. Instead, hybrids are back in the spotlight.Honda now expects just 700,000 to 750,000 EVs sold in 2030, down from 2 million.EV R&D cut from ¥10T ($69B) to ¥7T ($48B); with 13 next-gen hybrid models to debut starting 2027 with improved fuel economy and cost.“It has become increasingly clear that the environmental regulations... are becoming relaxed. I think the EV penetration period will be pushed back by about 5-6 years.” said CEO Toshihiro Mibe.Meanwhile, California's dealer association has issued a cease and desist letter to Sony Honda Mobility, challenging their direct-to-consumer sales strategy for the Afeela 1 EV.American Honda claims no role in Sony Honda Mobility's sales plans.Wholesale used-vehicle prices dipped in the first half of May, giving back some of April's unusually strong gains. The market shows signs of normalization, even as demand for used vehicles remains steady.The Manheim Index fell to 205.9, down 1.1% from April but still up 4.4% YoY.Three-year-old vehicles depreciated less than average, down just 0.6%.Luxury and SUV segments led YoY gains; compact cars were the only group to decline.EVs rose 2.0% YoY but saw a 2.0% drop vs April, steeper than non-EVs.“As the tariff situation evolves and the frenzy of buying activity for new vehicles calms down, we expect wholesale pricing trends to remain more normal through Q2,” said Cox Automotive's Jeremy Robb.Side hustles aren't just a way to save for that vacation anymore—they're becoming an economic necessity for many Americans. With living costs rising and economic uncertainty looming, millions are turning to extra work just to stay afloat.44% of Americans now report having a side hustle; 43% of them rely on it to pay for basic living expenses.Bankrate data shows 71% earn under $500/month, with only 9% making over $2,000.Top gigs include web design, video editing, ride-hailing, delivery driving, and even voiceover work.Some are using side gigs to build AI-proof income streams in trades, tutoring, or specialized services.NetCredit reports AI-based gigs on Fiverr average $44.50/day—low but growing fast.Join Paul J Daly and Kyle Mountsier every morning for the Automotive State of the Union podcast as they connect the dots across car dealerships, retail trends, emerging tech like AI, and cultural shifts—bringing clarity, speed, and people-first insight to automotive leaders navigating a rapidly changing industry.Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/

A quartet of auction executives discussed remarketing in the “innovation era” during this spring's Auto Intel Summit. Now available through this episode of the Auto Remarketing Podcast, addressing this topic were Greg Borowski of ACV Auctions, Nikki Behrens of ADESA, Joe Kichler of Cox Automotive and Chris Angelicchio of the ServNet Auction Group.

Today I'm joined by Derek Hansen, VP of Operations at Cox Automotive. We get into how AI is reshaping inventory pricing, pro tips for navigating vehicle tariffs, where vAuto is innovating next—and more. If your dealership is interested in learning more, reach out to Derek by email: derek.hansen@coxautoinc.com This episode is brought to you by: 1, Toma – If your BDC or Service Advisors are buried in calls, it's time for a smarter solution. Toma builds custom AI agents that answer 100% of your dealership's inbound calls and handle tasks like booking service, checking recalls, and scheduling test drives—without tying up your team. Dealers using Toma are saving 30–40 staff hours a week and booking 100+ extra appointments every month. Exclusive for CDG Listeners: Start your no-risk, 1-month free trial @ toma.com/cdg 2. Experian Automotive - Like most Car Dealership Guy Listeners, you're constantly looking for the inside edge on the auto industry. So if you're ready to step up your game to the next level – outpacing the competition and building customer loyalty – there's only one place to go from here: Experian Automotive. They're the only ones with exclusive data across vehicles, consumers, and credit—plus expert data scientists who connect the dots to uncover the insights you need. Get the industry-leading insights from Experian Automotive today! Learn more by visiting @ https://carguymedia.com/4cfcLjZ Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Topics: 00:15 Biggest inventory challenges today? 00:34 What shaped your career path? 01:08 How is AI changing auto? 03:38 Current market trends to watch? 07:11 Best dealer strategies now? 09:37 How to improve appraisals? 15:45 Global car sourcing tips? 21:39 How predictive analytics helps sales? 33:09 Future car inventory predictions? Check out Car Dealership Guy's stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ x.com/GuyDealership Instagram ➤ instagram.com/cardealershipguy/ TikTok ➤ tiktok.com/@guydealership LinkedIn ➤ linkedin.com/company/cardealershipguy Threads ➤ threads.net/@cardealershipguy Facebook ➤ facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Most vehicle purchases start out with a single click. And whether that click comes from an email, popup ad, or a vehicle listing, dealers can capture their attention at first click. During this keynote panel discussion from this spring's Auto Intel Summit that's now available through the Auto Remarketing Podcast, Jade Terreberry, Noah Lee and Micah Tindor of Cox Automotive provide valuable, actionable insights on how to encourage ready-to-buy shoppers to act quickly and go from click to close by providing a seamless and exceptional shopping experience.

The typical automobile manufactured in North America crosses national borders at least six times before it's ready to be sold. Tariffs are expected to increase US auto prices by thousands of dollars as companies establish new supply chains and onshore manufacturing with higher production costs. In this episode, we talk with Jonathan Smoke, Chief Economist with Cox Automotive, about the complexity of auto manufacturing supply chains, tariffs' impacts on prices and employment in the auto sector, and the outlook for a less globally integrated auto industry.

Americans are rushing to car dealerships as they worry about what President Trump's tariffs will do to car prices in the coming months. New vehicle sales have been increasing steadily this year, and they jumped in March, according to market research firm Cox Automotive. That's the month when President Trump announced upcoming auto tariffs. Shoppers are racing to buy cars this spring because they believe that prices are going to go up in the summer and fall. And experts say if tariffs remain in place, that's likely. It's a gamble President Trump is making – with the hope his tariff strategy will lead domestic car companies to make more vehicles at home. NPR's Mary Louise Kelly talks with Ford Motor Company CEO Jim Farley, who was at Ford's Kentucky truck plant, about Trump's tariffs, and Ford's future.For sponsor-free episodes of Consider This, sign up for Consider This+ via Apple Podcasts or at plus.npr.org.Email us at considerthis@npr.org.Learn more about sponsor message choices: podcastchoices.com/adchoicesNPR Privacy Policy

Shoot us a Text.Episode #1033: Today we're talking Hyundai and Kia's red-hot April sales streak, Ford's surprise retreat from a major software project, and why most consumers still aren't sold on AI or social shopping tools.Show Notes with links:U.S. shoppers are racing to dealerships to beat rising prices from new import tariffs, driving Hyundai and Kia to record April sales as both brands notch their seventh straight month of year-over-year gains.Hyundai U.S. sales jumped 19% in April, while Kia sales rose 14%.EVs and hybrids continue to shine: Hyundai up 25%, Kia up 21%.Industrywide sales were projected to rise as much as 15% in April, though momentum cooled as the month progressed.U.S. new-vehicle inventory dropped to 2.57M units (61-day supply) in mid-April, down from 2.69M (70 days) at the start of April and 2.8M (81 days) a year ago, per Cox Automotive.“Inventory levels have declined substantially over recent weeks, likely pushing vehicle prices higher. The outlook for new-auto sales from here is more troubling,” said Cox Automotive's Charles Chesbrough.Ford has canceled its highly anticipated FNV4 electrical architecture project, once billed as key to competing with EV pioneers like Tesla. The move underscores the uphill battle legacy automakers face in modernizing vehicle software.FNV4 aimed to unify software across gas and electric models, cutting costs and boosting update speed.The project was scrapped due to cost overruns and delays, after contributing to nearly $10B in software and EV losses over two years.CEO Jim Farley admitted Ford's current system relies on code from 150 suppliers—creating major barriers to quality and speed.Ford is shifting focus to a California-based skunkworks team developing affordable EVs and advanced software.“The only strategic advantage any company can have is speed,” said Caresoft Global's Terry Woychowski.New data shows a growing divide in how U.S. consumers view tech-driven shopping. KPMG's summer 2025 survey suggests widespread hesitation toward AI and social commerce—while Capgemini sees signs of rising adoption, especially among Gen Z.63% of consumers haven't used AI shopping tools and don't plan to, per KPMG; 56% say the same for social shopping.Shoppers say they prefer doing their own research and aren't swayed by online ads—especially when privacy and data usage are involved.In contrast, Capgemini reports nearly 60% of consumers now use generative AI in place of traditional search, and a third shop directly via social media.Gen Z bucks the trend: over half have made purchases via social platforms, and TikTok shoppers spent an average of $708 on the app last year.“The visual nature of fashion makes it a perfect fit for platforms like Instagram and TikTok,” said KPMG's Sam Ganga, urginJoin Paul J Daly and Kyle Mountsier every morning for the Automotive State of the Union podcast as they connect the dots across car dealerships, retail trends, emerging tech like AI, and cultural shifts—bringing clarity, speed, and people-first insight to automotive leaders navigating a rapidly changing industry.Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/

In this episode of the Used Car Dealer Podcast, Zach talks with Tim Zierden, Chief Operating Officer at TradePending, to unpack how the company's trade-in, payment, video, and retention tools are “making automotive simple” for more than 5,000 dealerships. Tim shares what drew him to the role after two decades at Cox Automotive, KAR Global, and Dealertrack, the biggest milestones powering TradePending's recent expansion, and how real-time data helps dealers outpace tariff-driven price swings. The conversation also dives into AI-lite automation vs. personal video, the rise of CDPs, and the customer-life-cycle tactics that turn online shoppers into lifelong service customers. Whether you're wrestling with affordability headwinds or hunting for higher-ROI digital retailing solutions, Tim's insights are a must-listen.Below are the main questions Zach asks Tim, along with timestamps:00:37 Q) What pulled you toward TradePending after two decades in auto-tech?02:52 Q) Beyond the recent acquisitions, which milestone mattered most for the company's growth?04:01 Q) How does your “make automotive simple” mantra guide product decisions?05:21 Q) What's the biggest thing dealers say TradePending improves for engagement and sales?08:54 Q) How do you keep onboarding painless and support seamless for new clients?10:59 Q) How is TradePending helping dealers navigate today's tariff-driven price swings?14:49 Q) Which emerging tech or consumer habits will reshape dealerships next?17:19 Q) What fresh innovations are you rolling out to keep dealers competitive?19:27 Q) What key factors should dealers weigh when choosing digital-retail and trade-in tools?Listen to more episodes here: https://www.sellyautomotive.com/podcastRead the full transcription: https://blog.sellyautomotive.com/blog/tim-trade-pending

As the market for electric vehicles matures in the United States, sales of used EVs are climbing. They grew 39% year-over-year in March, according to data from Cox Automotive. Today, we hear how a used EV dealership in New Hampshire has experienced growth — and navigated market swings. And later in today's program: why a California public public school district is offering an elite athletic training program.

As the market for electric vehicles matures in the United States, sales of used EVs are climbing. They grew 39% year-over-year in March, according to data from Cox Automotive. Today, we hear how a used EV dealership in New Hampshire has experienced growth — and navigated market swings. And later in today's program: why a California public public school district is offering an elite athletic training program.

This week on That Tech Pod, Laura and Kevin sit down with tech veteran and AI thought leader Ken Gavranovic, CEO of Product Genius, for a lively and insightful conversation that spans AI, ethics, innovation and pop culture. Ken opens up about his challenging childhood, sharing how it sparked a passion for technology and a desire to build tools that could truly make a difference, much like the kid in the movie War Games. From early fumbles in fax software that made others millions but netted him nothing to working with tech giants like Disney and 7-Eleven, Ken walks us through his evolution into the AI space and why he believes AI will have the most substantial impact on humanity. We talk about ethical AI and data privacy, especially when it comes to children and younger audiences, how to leverage AI insights without drowning in data and the key contrasts in AI adoption between big corporations and smaller businesses. Laura and Ken geek out about functional health, from UV-cap water bottles to proactive blood testing to the very real fears (ahem, Laura) about robot uprisings from a tangent on the movie Smart House, the series Cassandra and The Terminator movies. Plus, we discuss recycled toilet paper and sustainability with a shoutout to Who Gives a Crap, and wrap things up with a peek into Ken's Amazon best-seller, Business Breakthrough 3.0, a must-read for any leader navigating digital transformation. Tune in for an episode that's smart, human, and just the right amount of tech-weird.Ken Gavranovic is a global keynote speaker, a seasoned technology executive, and the CEO of Product Genius, where he leads the development of AI-powered tools that transform real-time data into actionable customer insights, driving service improvements and operational efficiency. With over two decades of experience, Ken has helped businesses—from startups to global brands like Disney World and 7-Eleven—leverage cutting-edge tech to achieve measurable results. He has led 18 successful exits, 35 mergers and acquisitions, and an IPO, and has held key executive roles at New Relic and Cox Automotive. A global keynote speaker and member of Thinkers50 and the Forbes Council, Ken is also a co-author of the Amazon best-seller Business Breakthrough 3.0, a practical guide for leaders navigating digital transformation and scaling operations.

In this week's episode of The Venue Rx Podcast, host Jonathan Aymin sits down with Ken Gavranovic, CEO of Product Genius, to explore how AI is shaking up the wedding venue industry. Ken shares eye-opening insights on how AI is changing the way couples discover venues—especially through search engines like Google—and how it's helping businesses create more meaningful, personalized customer experiences.From streamlining day-to-day operations to gathering real-time feedback, Ken breaks down how venue owners can harness AI to boost efficiency and improve service. He also dives into practical strategies for using AI to stay competitive, manage online reviews, and build stronger client relationships. About Our Guest: Ken Gavranovic is a hands-on tech leader, global keynote speaker, and member of both Thinkers50 and the Forbes Council. With over 20 years of experience, he's helped traditional businesses harness the power of AI and emerging tech to get fast, real-world results. Ken has partnered with top venture firms, led 18+ successful exits, 35 mergers and acquisitions, and even taken a company public. He's also brought innovation to major brands like Disney World and 7-Eleven, using technology to boost customer experience and streamline operations.As CEO of Product Genius, Ken is building AI tools that turn real-time data into personalized customer interactions—helping businesses improve service, efficiency, and stay ahead of the competition. He previously founded Interland (now Web.com), growing it from zero to $200 million in just three years and guiding it through an IPO. He's also held executive roles at New Relic and Cox Automotive, where he led digital transformations that made a big impact on both customers and teams.Ken has spoken at 50+ events around the world, sharing practical insights on AI, scaling, and driving growth. He's also co-author of the Amazon bestseller Business Breakthrough 3.0, which lays out a clear five-step roadmap for leaders to drive change, align teams, and grow with purposeFind Him Here: Email: ken@kengavranovic.comWebsite: https://kengavranovic.com/Linkedin: https://www.linkedin.com/in/gavranovic/Instagram: https://www.instagram.com/kengavranovic/X: https://twitter.com/kgavranovic

Today on CarEdge Live, Ray and Zach discuss the latest data from Cox Automotive for Toyota and Lexus and it is shocking to say the least. Tune in to learn more!

Shoot us a Text.Episode #1013: We cover the impact of upcoming tariffs on auto repair and insurance costs, seasonal shifts in EV range, and a new Pew survey revealing a major divide between AI experts and public opinion.Show Notes with links:Auto repair bills are on the verge of a sharp climb, and the clock is ticking. A 25% tariff on imported vehicles and auto parts, recently enacted by President Trump, officially takes effect May 3 — and it could add hundreds to even routine repair jobs.Roughly 44% of OEM parts are imported, many from Taiwan and other countries not exempt under USMCA, according to Cox Automotive.Experts say a standard brake job could jump $150–$200 per axle as parts hit with tariffs filter into the supply chain.Many shops have just 4-6 weeks of parts inventory and dealerships like LaFontaine Auto are proactively contacting customers who previously declined service to lock in current prices before the May 3 deadline.Insurance premiums may increase later in 2025 as claims costs go up, though experts say stolen vehicle rates and personal injury remain the bigger drivers.“Go get it done today because we could be having some different conversations in a couple of weeks,” said Skyler Chadwick, director of product consulting at Cox Automotive.If you're planning a road trip in an electric vehicle, do it in July or August. A new report from Vaisala Xweather shows those are the best months for EV range across the U.S., with average distances peaking at 267 miles.From June to September 2024, average EV range topped 250 miles in all 48 contiguous states and D.C.In contrast, January 2025 saw every state fall below the 250-mile median, with North Dakota at the bottom with 171 miles.Factors like air density, cabin heating, wind, and snow contribute to winter range dips.A sweeping new Pew survey highlights a major disconnect between AI experts and the general public. While most experts see AI as a personal and societal benefit, the average American is more worried than excited — and trust is in short supply.76% of AI experts believe AI will benefit them personally, while just 24% of the public feels the same.Only 11% of Americans are more excited than concerned about daily AI use; 51% are more concerned than excited.Both groups agree: the government can't be trusted to regulate AI effectively.83% of Americans say AI won't make them more productive, and 94% say it won't make them happier.I asked ChatGPT what it thought of this article: “The gap between how experts and everyday people view AI isn't just about knowledge — it's about experience. I can process data and generate insights, but I don't live in a world where AI decisions impact my job, privacy, or sense of agency. That's why human perspectives, especially diverJoin hosts Paul J Daly and Kyle Mountsier as they connect the dots across car dealerships, retail trends, emerging tech like AI, and cultural shifts—bringing clarity, speed, and people-first insight to automotive leaders navigating a rapidly changing industry.Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/

Today I'm joined by Michael Wood, GM at Jaguar Land Rover Virginia Beach. We discuss Jaguar returning to its roots as a niche sports car brand, the existential crisis facing car dealerships, whether “negotiation-free” really matters—and more. This episode is brought to you by: 1. SalesApe (AI Agent Group LTD) - SalesAPE is the AI sales rep built for dealerships - it understands your inventory and business, instantly engaging inbound leads as they come in, qualifying buyers, and booking appointments 24/7 without adding headcount. Whether you're a franchised dealer, independent operator, or vendor selling into automotive, SalesAPE helps you convert more leads faster. Trusted by top-performing dealerships and backed by $20M from top VCs and the ex-Google CFO, it's the smarter way to scale sales without the overhead. Try it for free @ salesape.ai/cardealershipguy 2. Cox Automotive - Dealers keep hearing that improving customer experience is the best way to boost profits— but what do consumers actually want? Retail360 — Cox Automotive's comprehensive suite of solutions — powers true omnichannel experiences for consumers and dealers. With Retail360, powerful consumer insights enable predictive artificial intelligence and automation, all tailored for your dealership by industry-veteran performance managers. To learn how consumers prefer to shop, buy, and own vehicles, visit https://cox.auto/uh9Uy and download “The Evolving Consumer and How to Meet Their Needs,” the new eBook from Cox Automotive. 3. CDG Recruiting - The Go-To Talent Partner for Dealers. Hire pre-vetted GMs, sales, F&I, fixed ops, C-suite, and back-office talent—ready to perform. Faster hires, better results. Book a call → http://www.CDGRecruiting.com

Shoot us a Text.Episode #1012: Today we're talking about Lithia Motors' internal challenge to boost service growth, FM Capital's $240M bet on auto tech startups—with strong dealer backing, and the mounting issues facing Tesla's Cybertruck.Show Notes with links:Facing underperformance in its service and parts growth, Lithia Motors is turning inward, challenging its frontline teams to raise the bar and reclaim momentum in a key revenue area.Lithia's Q4 same-store service and parts revenue grew 3.4%, falling short of peers like Sonic (10%) and Penske (6.2%).CEO Bryan DeBoer emphasized it's not a technician shortage, but a “mindset issue” among service advisers and managers.The company is expanding its Partners Group program to include department managers, offering stock incentives tied to higher performance standards.COO Adam Chamberlain sees aftersales as a major 2025 growth driver, but warns current operations sacrifice customer pay for warranty work.DeBoer: “There's been way too soft of management and lip service... Sixty to 90 days is our new mantra,”Venture firm FM Capital has closed its fourth fund at $240 million, aiming to fuel retail and mobility tech across the auto industry—with major backing from dealership groups.The fund surpassed its $200M target despite a tough venture capital environment.Investments will target AI, fleet tech, autonomy, connectivity, and energy transition.125 investors participated, including 56 dealership groups representing over 1,100 stores. Holman and Cox Automotive returned as key backers in this round.Chase Fraser, Managing Partner of FM Capital: “Dealerships really respect entrepreneurs because they are entrepreneurs themselves. They want to get involved. They want to mentor some of these entrepreneurs. They want to test their products. They want to give them feedback because who knows better than the user?”Tesla's Cybertruck is facing a brand-new problem—its maker doesn't want it back. Owners looking to trade in their trucks are getting turned away, exposing deeper trouble for the high-profile pickup.Tesla is reportedly refusing to accept Cybertrucks as trade-ins, citing resale struggles and declining demand.The company has a backlog of nearly 2,400 unsold units worth $200M, with used values down 55% year-over-year.Some frustrated owners are resorting to Lemon Laws just to offload the vehicle.Other dealers are low-balling owners or avoiding Cybertrucks altogether due to market instability.A Cybertruck recall this year revealed that only 46K of the vehicles have been delivered so far.Join hosts Paul J Daly and Kyle Mountsier as they connect the dots across car dealerships, retail trends, emerging tech like AI, and cultural shifts—bringing clarity, speed, and people-first insight to automotive leaders navigating a rapidly changing industry.Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/

Today on the show: A powerhouse panel breaks down one of the most urgent issues facing auto retail — tariffs. With major policy shifts on the horizon, I brought together some of the industry's top operators, economists, and insiders to cut through the noise and unpack what tariffs could mean for dealers, OEMs, and the entire retail ecosystem. This isn't theory — it's what's coming, and how the smartest folks in the room are preparing. Before we introduce today's panelists, this episode is brought to you by CDG Recruiting: CDG Recruiting helps top dealers fill critical roles — fast. We combine deep industry expertise with unmatched reach across retail automotive. Whether it's the C-suite, sales, service, ops or management — we'll help you hire the right person, not just a person. Ready to hire? Book a call at https://cdgrecruiting.com Today's panelists include: Brett Morgan – CEO, Morgan Auto Group, one of the largest private dealer groups in the U.S. with a pulse on operations at scale. Michael Speigl – Multi-store operator with Toyota, CDJR, Ford, and Subaru franchises under WEAuto. Brings a grounded dealer lens to the macro. Cliff Banks – Publisher of The Banks Report. Cliff broke the tariff story and authored the industry's go-to deep dive. Jeremy Robb – Director of Economic and Industry Insights at Cox Automotive. Jeremy sets the data-driven context behind what's happening and what's coming. Andy Wright – Auto retailer across German (Porsche, Mercedes), Japanese (Honda), and Korean (Hyundai) brands — bringing a diverse OEM view. Jake Lebowitz – Partner at Raceway Auto Group, representing brands like Audi, Hyundai, Kia, Chevy, and Nissan. Brings a strong retail operator POV. Brian Benstock – One of the largest Honda dealers globally. Known for strong views and strategic clarity. Alan Haig – President of Haig Partners, the leading buy/sell advisory firm in automotive. Alan's take on M&A and valuation risk is a must-hear. Mike Stanton – President of NADA (National Automobile Dealers Association), representing the dealer body at the national policy level. If you're in automotive — retail, OEM, vendor, or investor — this is the conversation you need to hear.

Shoot us a Text.Episode #1003: Dealers and analysts react to President Trump's tariff order, as the administration considers a tax deduction for auto loan interest paid. Plus, Fisker Oceans have found new life as a rideshare fleet in NYC.Show Notes with links:Trump's sweeping tariff order is shaking the auto world. The new 25% levy hits nearly all foreign-built vehicles and key components.Analysts predict $4K–$10K price hikes, and Cox Automotive warns that 30% of U.S. vehicle production could be disrupted within a week. GM stock fell 9%, hit hardest due to its reliance on Mexico and South Korea, Ford and Stellantis were down around 2%Ferrari responded by is raising prices by 10%, up to $350K on some models. Even Tesla isn't safe—Elon called the impact “significant” due to global parts sourcing.Michael Wood, GM of JLR Virginia Beach on LinkedIn “This will inadvertently heavily impact a brand that never had jobs here in the first place. The outcome could be disastrous for those working at these stores. Volumes go down, staffs are reduced and displaced.”Rob Malanowski, Internet Director at Ancira Nissan said on LinkedIn “If you're a car shopper, you will get to choose between: paying more for a non-US built vehicle, paying more for a US built vehicle, deciding you don't really need a new car right now. Bet we'll see a ton of people in group 3.”President Trump has proposed a tax deduction for interest paid on auto loans—but only for vehicles made in America. The idea, announced alongside 25% tariffs on imported vehicles, has drawn mixed reactions from dealers and analysts alike.Dealers are split—some say it could help consumers, while others doubt its feasibility.Analysts say the deduction could save buyers around $20 a month, but tariffs could add $60–$90 to payments.Used car prices could rise 9-12% due to increased demand for domestic models.The White House and Speaker Johnson's office have yet to confirm details, including whether the deduction applies to standard tax filers.“I think it's Trump's way of trying to regulate interest rates,” said Ford dealer Nick Anderson, calling it a “pipe dream.”Trump argues the policy will “pay for itself” by increasing U.S. auto production.What happens to thousands of Fisker Oceans after the company goes bankrupt? In New York City, they're hitting the streets as Uber and Lyft rides, thanks to a fleet operator with a vision and a Bronx repair shop keeping them roadworthy.American Lease bought 3,000 Fisker Ocean EVs for $42.5M, renting them to rideshare drivers.New York City mandates all Uber & Lyft rides be EV or wheelchair-accessible by 2030.BHP Service Center in the Bronx is now the go-to repair shop for these orphaned EVsShop owner Ronen (“Roni”) is already stockpiling parts, purchasing wrecked vehicles and even making molds for body panels.Hosts: Paul J Daly and Kyle MountsierGet the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email

Today, I'm sitting down with Andrew Dahl, President at Dahl Automotive, a 12 franchise dealer group based in Wisconsin and Minnesota to discuss: How He's Scaling to $1B a Year, Why 'entitlement' almost ruined a 5th-generation family legacy, How he found found a higher power to change his life and much more. This episode is brought to you by: 1. StoneEagle - Technicians hate writing repair stories, but incomplete documentation risks unpaid warranty claims. That's why smart dealers are using Pencilwrench to save time, eliminate frustration, and ensure they get fully compensated for every repair. See how it works @ https://bit.ly/3DscNIw and get free setup and training when you sign up for one year. Mention code CDGWRENCH during your demo — and tell them Car Dealership Guy sent you! 2. Cox Automotive - Dealers keep hearing that improving customer experience is the best way to boost profits — but what do consumers actually want? Retail360 — Cox Automotive's comprehensive suite of solutions — powers true omnichannel experiences for consumers and dealers. With Retail360, powerful consumer insights enable predictive artificial intelligence and automation, all tailored for your dealership by industry-veteran performance managers. To learn how consumers prefer to shop, buy, and own vehicles, visit @ https://www.coxautoinc.com/ and download “The Evolving Consumer and How to Meet Their Needs,” the new eBook from Cox Automotive. 3. CDG Recruiting - The Go-To Talent Partner for Dealers. Hire pre-vetted GMs, sales, F&I, fixed ops, C-suite, and back-office talent—ready to perform. Faster hires, better results. Book a call → http://www.CDGRecruiting.com