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In Episode 102, Corey Smith and Erick Jauregui sit down with Sean Reyes, Chief Marketing Officer at Recall Masters, to discuss the untapped opportunity in proactive recall outreach.Reyes shares insights from the 2024 State of Recalls report, highlighting that only 2.5% of recalls are resolved passively through OEM outreach. The episode explores how dealers can lead the way with accurate data, empathetic communication, and a customer-first service approach to improve recall compliance, re-engage lost customers, and drive revenue.Topics include:The impact of live agent outreach versus passive schedulingHow education, not upselling, leads to more customer pay workAligning sales and service to create long-term loyaltyRetention trends as customers keep vehicles longer than everThis is a must-listen for dealership leaders focused on maximizing service opportunities and creating better customer experiences.
A sermon by Corey Smith. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.ruahchurch.com
You ready to LOCK IN? The PSU Pulse is BACK!In this episode of the Penn State Pulse, Dylan Dawson goes in-depth on the future stars of Nittany Lions football heading into the highly anticipated 2025 season. From rising talents to breakout potential, I'll share big-picture insights into the players you need to know and what to expect as PSU football aims for greatness.Here's what to expect:*Quarterback Battle* Jaxon Smolik's rise and how he's pushing for that QB2 spot.*Dynamic Duo in the Backfield* Quinton Martin and Corey Smith could be the next elite running back tandem in Happy Valley. *Wide Receiver Playmakers* Veteran transfer Kyron Hudson and true freshman Koby Howard bring versatility and explosiveness to the offense. *Tight End and O-Line Standouts* Khalil Dinkins leads a loaded TE room.*Defensive Powerhouses* From Zuriah Fisher's inspiring comeback to true freshman Yvan Kemajou's potential, the D-line is stacked. *Future Defensive Stars* Tony Rojas at linebacker, Zion Tracy in the secondary, and Dejuan Lane at safety could be the keys to success for PSU's defense.FOLLOW STATE MEDIA HERE:► TWITTER | https://twitter.com/StateMediaPSU► TIKTOK | https://www.tiktok.com/@statemediapsu► INSTAGRAM | https://www.instagram.com/statemediapsu/► YOUTUBE | https://www.youtube.com/@StateMediaPSU?sub_confirmation=1CHAPTERS:00:00 - Intro01:33 - QB2 Battle Strategies02:38 - Future RB Duo Potential05:15 - WR1 Top Performers07:22 - TE1 Key Players08:18 - OL1 Offensive Line Analysis10:07 - DE1 Defensive End Overview11:15 - Defensive Line Insights12:52 - Defensive Tackle Breakdown13:34 - Linebacker Evaluation14:38 - Quarterback Prospects15:29 - Defensive Back Rankings17:15 - Future Stars to Watch#college #ncaafootball #ncaa #pennstate #weare #happyvalley #cfb #nfl #football
On this episode of FWRD, hosts Corey Smith and Erick Jauregui sit down with Gary Locicero, VP of our sister company Crystal Fusion Technologies, to talk about the science, strategy, and safety behind modern windshield protection.With over a decade at Crystal Fusion and a front-row seat to its growth under the APCO umbrella, Gary shares how a 10-minute product install is transforming visibility on the road and profitability in the dealership.From hydrophobic glass coatings and LED glare reduction to OEM-level warranties and cross-department profit potential, this episode is a must-listen for anyone looking to bring real value to the customer experience.
On this episode of FWRD, hosts Corey Smith and Erick Jauregui sit down with Gary Locicero, VP of our sister company Crystal Fusion Technologies, to talk about the science, strategy, and safety behind modern windshield protection.With over a decade at Crystal Fusion and a front-row seat to its growth under the APCO umbrella, Gary shares how a 10-minute product install is transforming visibility on the road and profitability in the dealership.From hydrophobic glass coatings and LED glare reduction to OEM-level warranties and cross-department profit potential, this episode is a must-listen for anyone looking to bring real value to the customer experience.
In this episode of the FWRD Podcast, hosts Corey Smith and Erick Jauregui welcome Ron Overs, Publisher of Fixed Ops Magazine, for a dynamic conversation about the evolving world of fixed operations — and how smart collaboration across departments is key to long-term success.With over 20 years in the industry, Ron shares powerful insights on:How AI is enhancing efficiency in service and BDC departmentsMeeting today's customer expectations for speed, transparency, and personalizationThe power of culture, training, and storytelling in driving retentionHow fixed ops supports lasting customer relationships and repeat salesFrom advisor training to sales-service alignment, this episode offers practical strategies to elevate dealership operations and customer loyalty.Tune in for actionable insights and bold ideas to move your dealership forward.
In this episode of FWRD, hosts Corey Smith and Erick Jauregui sit down with Brooke C. Furniss—founder of BZ Consultants Group and host of Facts Not Feelings—to explore modern dealer strategy from the inside out. The conversation dives into how service departments play a vital role in long-term customer retention, and why aligning sales and service budgets is crucial for dealership success.Brooke shares actionable insights on cross-training staff, implementing technology more effectively, and meeting today's car buyers' expectations for a seamless, digital-first experience. From improving internal communication to using video for better customer engagement, this episode is packed with strategic takeaways to elevate your dealer strategy.Key Topics Covered:Smart budget allocation between service and salesCross-training to improve team collaborationEnhancing the customer journey with digital toolsBuilding trust through transparent communicationTune in for practical tips and bold ideas to strengthen your dealership's operations and future-proof your dealer strategy.
In this episode of the FWRD Podcast, hosts Corey Smith and Erick Jauregui welcome Ron Overs, Publisher of Fixed Ops Magazine, for a dynamic conversation about the evolving world of fixed operations — and how smart collaboration across departments is key to long-term success.With over 20 years in the industry, Ron shares powerful insights on:How AI is enhancing efficiency in service and BDC departmentsMeeting today's customer expectations for speed, transparency, and personalizationThe power of culture, training, and storytelling in driving retentionHow fixed ops supports lasting customer relationships and repeat salesFrom advisor training to sales-service alignment, this episode offers practical strategies to elevate dealership operations and customer loyalty.Tune in for actionable insights and bold ideas to move your dealership forward.
In this episode of FWRD, hosts Corey Smith and Erick Jauregui sit down with Brooke C. Furniss—founder of BZ Consultants Group and host of Facts Not Feelings—to explore modern dealer strategy from the inside out. The conversation dives into how service departments play a vital role in long-term customer retention, and why aligning sales and service budgets is crucial for dealership success.Brooke shares actionable insights on cross-training staff, implementing technology more effectively, and meeting today's car buyers' expectations for a seamless, digital-first experience. From improving internal communication to using video for better customer engagement, this episode is packed with strategic takeaways to elevate your dealer strategy.Key Topics Covered:Smart budget allocation between service and salesCross-training to improve team collaborationEnhancing the customer journey with digital toolsBuilding trust through transparent communicationTune in for practical tips and bold ideas to strengthen your dealership's operations and future-proof your dealer strategy.
In this episode, hosts Corey Smith and Erick Jauregui sit down with Robert Migliaccio of Valley CMA to discuss one of the automotive industry's biggest challenges: the fixed ops talent crisis. With over 25 years of experience and oversight of multiple CMA Value stores, Robert shares hard-earned wisdom and forward-thinking strategies for redefining the service advisor role, retaining top talent, and creating a workplace culture that attracts the next generation. From implementing ESOP-driven pay plans to emphasizing career development and work-life balance, this episode is packed with practical takeaways for dealership leaders looking to build stronger, more sustainable teams. They also touch on how technology and automation are shaping the future of service departments. Whether you're struggling with staffing or looking to elevate your service team, this is one conversation you don't want to miss. Tune in now and take the next step FWRD
In this episode of FWRD, hosts Corey Smith and Erick Jauregui sit down with Shawn Armorer, a BDC consultant with over 24 years of automotive experience—from his early days as a car washer to his leadership in business development.The conversation covers key strategies for boosting fixed ops performance, adopting new technologies like video in service departments, and improving BDC practices to drive traffic and enhance the customer experience. Sean shares valuable insights on the power of emotional engagement, aligning BDC efforts with service goals, and the importance of continuous evolution in customer communication.If you're looking for practical ways to personalize customer interactions, strengthen your BDC, and build a supportive team culture—this episode is for you.Listen now for actionable takeaways and fresh ideas to elevate your dealership's service experience.
In this episode of FWRD, hosts Corey Smith and Erick Jauregui sit down with Shawn Armorer, a BDC consultant with over 24 years of automotive experience—from his early days as a car washer to his leadership in business development.The conversation covers key strategies for boosting fixed ops performance, adopting new technologies like video in service departments, and improving BDC practices to drive traffic and enhance the customer experience. Sean shares valuable insights on the power of emotional engagement, aligning BDC efforts with service goals, and the importance of continuous evolution in customer communication.If you're looking for practical ways to personalize customer interactions, strengthen your BDC, and build a supportive team culture—this episode is for you.Listen now for actionable takeaways and fresh ideas to elevate your dealership's service experience.
In this episode, hosts Corey Smith and Erick Jauregui sit down with Robert Migliaccio of Valley CMA to discuss one of the automotive industry's biggest challenges: the fixed ops talent crisis. With over 25 years of experience and oversight of multiple CMA Value stores, Robert shares hard-earned wisdom and forward-thinking strategies for redefining the service advisor role, retaining top talent, and creating a workplace culture that attracts the next generation.From implementing ESOP-driven pay plans to emphasizing career development and work-life balance, this episode is packed with practical takeaways for dealership leaders looking to build stronger, more sustainable teams. They also touch on how technology and automation are shaping the future of service departments.Whether you're struggling with staffing or looking to elevate your service team, this is one conversation you don't want to miss.Tune in now and take the next step FWRD
Lights, Camera, Action! In this episode of FWRD, hosts Corey Smith and Erick Jauregui are joined by Joe Shaker, founder of TruVideo, to explore the power of video communication in automotive service departments. They dive into how video communication can increase revenue, improve customer trust, and boost satisfaction. Joe shares how personalized videos are enhancing customer engagement and sales processes, while exciting new technologies like augmented reality are on the horizon. Tune in to learn actionable strategies for integrating video communication into your dealership and driving success in your service department!
My guest this week is Corey Smith-West and David Hobdy of BatheCorey, and Dev stop by to chat to their influences, media diet, going on health kicks, creative constraints and what's coming next for the band.Bathe - Here (Official Video)
Customer retention is more critical than ever in the automotive industry. In the latest episode of FWRD, host Corey Smith and co-host Eric Jauregui, alongside guest Jacob Zachs, CEO of Fasten, break down winning strategies to boost retention and customer loyalty. They explore key topics like dealership pricing perceptions, the power of personalized ads, and how gamification and reward programs—similar to those in airlines and hotels—can drive long-term engagement.Learn how to build trust, enhance transparency, and maximize retention for your dealership. Tune in now!
Send us a textI got to thinkin about all the new year's resolutions some of us make so I started things out with COREY SMITH and his song Maybe Next Year. But hey,,,,, lotsa good thoughts on this episode. TOBY KEITH nails it with DONT LET THE OLD MAN IN........ KENNY CHESNEY, JIM REEVES, KENNY ROGERS, TRAVIS TRIT and TIM MCGRAW as well as GARTH,,,,, all have something worth listening to. ENjoy my friends and please share.
In this FWRD Podcast episode, Corey Smith interviews Alec Ruffini from Fowler Automotive Group to discuss essential automotive management strategies. Alec reveals how to build strong automotive teams through effective communication, knowledge-sharing, and conflict resolution. He emphasizes the importance of managers being accessible to technicians, fostering a culture of accountability, and implementing continuous training and digital tools. Learn how embracing new technologies and improving interdepartmental communication can keep your automotive business competitive. Tune in for expert insights on successful team management in the automotive industry.
In this episode, Corey Smith shares hard-earned lessons from surviving major business crises and turning struggles into strategic opportunities. He reveals how to navigate business downturns, uncover hidden cracks in operations, and build resilience through strategic planning. Corey breaks down the patterns that cause businesses to falter, from communication breakdowns to organizational misalignment, and provides actionable steps for leaders to stabilize and scale their companies. If you've ever faced unexpected business challenges or struggled to make tough decisions, this episode is a must-listen. Show Notes: 2:15 - Intro to Corey 7:45 - A significant business ‘valley' 11:45 - How to get through survival mode when things are going pear-shaped in business? 20:35 - The value of asking: “Maybe we can…” 27:30 - What are the patterns for cracks that show up in a business? 30:27 - What is Corey's strat planning process? 35:20 - How do you justify the cost of strat planning? 37:15 - How do you get your own mindset ‘right' in the valleys of business? 41:35 - “We lift people up!” 43:15 - The value of tough love from other business owners 45:35 - “My dog can't help me build my business” Episode Resources & Links RAM Elevators & Lift: https://trustram.com Corey's LinkedIn: https://www.linkedin.com/in/corey-smith-66333a84/?originalSubdomain=ca Connect with TRAITS:
In this episode of FWRD Podcast, Corey Smith sits down with Roger Gutierrez, Fixed Operations Director at Biggers Auto Group, to break down what it takes to lead a top-performing service team in 2025. Roger shares game-changing insights on leadership consistency, effective communication, and leveraging technology for stronger customer interactions and team collaboration. Learn how to improve team engagement, streamline onboarding, and use cross-training for a more adaptable workforce. Plus, discover why performance metrics, emotional intelligence, and a clear vision are critical for success in the evolving auto industry. Don't miss these actionable strategies to elevate your service department!
In this Forward episode, Corey Smith chats with Ryan Maher, CEO of BizzyCar, about the company's rapid growth, innovative mobile technician app, and the future of mobile car services in dealerships. Ryan shares insights on customer satisfaction, operational benefits, and overcoming challenges like securing executive buy-in.
In this inspiring episode of Forward, host Corey Smith sits down with Arnold Gacita, President of Petra Automotive Products, to discuss how Petra Cares is transforming the lives of at-risk youth. Arnold shares heartfelt stories of young adults overcoming adversity through Petra Cares' innovative training and mentorship programs while exploring the unique synergy between Petra and EasyCare in delivering value to dealerships and communities. Dive into the details of this strategic partnership, hear success stories that will move you, and learn how Petra and EasyCare are aligned in values to create meaningful change. From improving dealership operations to fostering hope for disadvantaged youth, this episode captures the power of purpose-driven business.
In this episode of FWRD, Corey Smith speaks with Kaylee Felio from PartsEdge to explore the hidden powerhouse of automotive sales: parts departments. They dive into inventory challenges, OEM vs. aftermarket strategies, and share actionable tips and industry insights you won't want to miss. Plus, hear Kaylee's bold plan to revolutionize your inventory health!
Corey Minor Smith's moved 21 times and attended 14 different schools before graduating high school, and throughout her childhood she was a teenage caretaker to her mother who was living with a severe mental health condition. In spite of these obstacles, she became a successful attorney.” These adverse childhood experiences along with becoming a trained facilitator for the National Alliance on Mental Illness (NAMI), have paved the way for her mental health advocacy work. Currently, she is appointed to serve as US Senior Counsel for HUD the Department of Housing and Urban Development (HUD). On this episode of The vault we talked about the challenges that caregivers face when living with someone with severe mental health issues and ways to support families and caregivers with resources and training. Corey has also written books and guides to support families who have had similar challenges due to having loved ones with severe mental health conditions. Self-care for caregivers. Mental health support for caregivers. How to help a loved one who does not acknowledge their mental illness. How to support a loved one who has severe mental illness. How to utlize resources in the community to support caregivers. How to utilize resources in the community to support loved ones with severe mentalillness. How to cope with High Functioning DepressionFollow Corey Minor Smithhttps://www.instagram.com/coreyempowers/https://www.coreyempowers.com/https://www.amazon.com/Driven-Corey-Minor-Smith/dp/0578444003Follow Dr. Judith:Instagram: https://instagram.com/drjudithjoseph TikTok: https://www.tiktok.com/@drjudithjoseph Facebook: https://www.facebook.com/drjudithjoseph Website: https://www.drjudithjoseph.com/Sign up for my newsletter here: https://www.drjudithjoseph.com/newsletter-sign-upDisclaimer: You may want to consider your individual mental health needs with a licensed medical professional. This page is not medical advice.
This feels like the biggest episode ever! Don't miss these stories! Justin and Eric are joined by our friend and artist Reese Porter @justreese.art to talk about our experiences at Granite State Comic Con for the 40th Anniversary of the TMNT! We are telling some stories of who we met including the artists, writers, Movie and cartoon actors as well as the great fans that we got to finally meet in person. Mentioned in this episode: @Hughrookwoodart the 2024 Granite State Sketch off Champion. Kevin Eastman, Tom Waltz, Kenn Scott, Brian Tochi, Robbie Rist, Judith Hoag, Mike Rooth, Mr Eclectables, Ben Bishop, Mateus Santolouco, Christopher Lefevre, Erik Burnham, Aaron Bartling, Fero Pe, Camillo DiPietrantonio, Corey Smith, Sarah Meyer, Jim & Kathy Lawson, Eric Talbot, KC Wilson, Aaron Hazouri, Ethan Volnugis, Michael Dooney, David Avallone, Steven King, RZP, Chris Vance, Papa Cebo, Randy Macarthur/ Mac's Auction House, The Bishkids, Rob Denner, Benjamin Baldwin, Joey from Ninja Toitles, Jamie Johnson, Freddie Williams II, Jon Sommariva, Gavin Smith, the Escorza Brother, Luis Antonio Delgado and more! We discuss the Turtle sewer lair with Brandon Berry from Feature Presentation @now4yourfeature And we talk to the Geek Gossip Podcast's Artie and Jack about the 40th anniversary Mirage Comics Panel they ran by themselves. @thegeekgossip_podcast We had an interview with the Your Childhood was Trash podcast that the audio did not come out, so we will catch them another time, but also check out the @ycwcast A Pizza Recipe on top of all of that too!
Subscribe to Blue White Illustrated on YouTube: https://bit.ly/3KzEcqKCheck out the site too! - https://bit.ly/3u8dilDContact Rothrock Wood Project at: scott@rothrockwoodproject.comThe Penn State Nittany Lions Football team faces Minnesota on the road for the team's final away game of the 2024 regular season. Once again, the Gophers stand in Penn State's way of a potential College Football Playoff berth with a stingy defense at home late in the year. What should fans know about the team and the matchup? We'll discuss that, plus review which freshmen stood out during the team's blowout win over Purdue last weekend.Join the show today at 10 a.m. on YouTube, and catch the replay wherever you get your podcasts or embedded in this article. Never miss a show by subscribing to our podcast feed or YouTube Channel. We're two weeks away from the 2025 Early Signing Day in recruiting. Want to get the latest on Penn State recruiting as the team pushes to flip top targets? Subscribe now to get access to premium content and recruiting info, including our monthly premium podcast "Inside The Den." We'll have an early signing day preview episode dropping on Monday, Nov. 25. Penn State tiebreaker scenarios for Big Ten Championship Game In 2016, Penn State had an unlikely opportunity to make the Big Ten championship game. It required winning out and several other games to break its way in the final weeks of the season. Miraculously, that happened. So, could it happen again? The team is 9-1 heading into the final two weeks of the regular season, and we'll start the show by discussing the tiebreaker scenarios that the team would need to win in order to secure a spot in Indianapolis. From there, we'll preview Penn State practice on Wednesday night and which players we're expecting to see and monitor at practice. Check out the Blue White Illustrated message board for more on later in the evening. Penn State vs. Minnesota: Is the Gopher's defense good?Next, we'll dive into a preview of this weekend. The Minnesota defense is one of the most opportunistic units in the Big Ten. Today, we'll unmask the Gopher's defense, how they play, and how Penn State could attack this group. We'll also discuss if the team can get production from its wide receivers in a game against primarily zone coverage. Sunday Film Study: Young players that stood out Finally, we'll review the end of the game between Penn State and Purdue. The Nittany Lions finally got its young talent on the field in a blowout, and we got our first extended look at some of the freshmen in the Class of 2024. We'll count down the top five freshmen who made an impact and discuss any other players you'd like to know about! Join the live chat during the show to ask a question and have it answered on air! #PennState #NittanyLions JOIN Blue White Illustrated: https://www.on3.com/teams/penn-state-nittany-lions/join/?plan=annualSUBSCRIBE to Blue White Illustrated on YouTube and enable alerts - new highlights and videos uploaded regularly: https://www.youtube.com/c/bluewhiteillustratedvideo?sub_confirmationGet the 2024 Penn State Football Preview Magazine at https://bit.ly/PSU24PreviewBookmark our homepage: https://www.on3.com/teams/penn-state-nittany-lions/Subscribe to BWI Magazine and Newsletters: https://bluewhiteonline.com Download our podcasts: https://cms.megaphone.fm/channel/LRL3155877513?selected=DSVV2664982394Like us on Facebook https://www.facebook.com/BlueWhiteIllustrated/Follow us on Twitter https://twitter.com/PennStateOn3Sound effects obtained from https://www.zapsplat.comTop Five Penn State Freshmen Who Stood Out Last Week | Minnesota Preview
In this episode of the FWRD Podcast, host Corey Smith chats with Randy Kobat from Repair on Demand about key trends shaping the used car and parts market. With over 25 years of expertise, Kobat shares insights on innovative reconditioning solutions, the impact of rising interest rates on pricing, and the growing demand for SUVs and trucks. The discussion also dives into future challenges, including EV battery evaluations and safety equipment calibration, offering a must-hear perspective on the evolving automotive landscape. This one's a can't miss - listen now!
Subscribe to Blue White Illustrated on YouTube: https://bit.ly/3KzEcqKCheck out the site too! - https://bit.ly/3u8dilDMuch has happened for the Penn State Nittany Lions football team since the last BWI Live Show on Thursday. The team went to Purdue, defeated the Boilermakers 49-10, returned home and now faces its final road test against Minnesota. Penn State head coach James Franklin also spoke with reporters yesterday to discuss those events and preview the upcoming game. We'll discuss all of that, plus your questions in the BWI Mailbag on today's show! Join us at 10 a.m. on YouTube to ask your questions in the live chat. If you can't make the show, you can always watch it on replay on the channel, embedded in this article, or listen on your favorite podcast platform. For Blue White Illustrated fans on the On3 App, you can now find out podcast feed on the bottom menu of the app! Penn State handles Purdue on the roadThe Nittany Lions went out and took care of business against a 1-8 Purdue team on Saturday, putting together its most complete performance of the season. We'll quickly recap that game and discuss the major takeaway from the weekendNext, recruiting expert Sean Fitz will give us the latest intel and information on Fitz's recruiting update. The newest rankings for the Class of 2025 came out on Monday and Penn State had several players make significant jumps up the list. We'll discuss which critical recruits had a surge in the rankings and what it means for the class ranking and the opinion of the group. Between the Lines Next, we'll discuss Franklin's Monday press conference and the most illuminating or interesting comments Franklin made on Monday. Fitz and senior editor Nate Bauer will read between the lines of Franklin's comments to tell fans what he's truly saying. Today, we'll discuss the team's lack of turnovers and why the upcoming Minnesota defense gets so many more than Penn State. Next, well discuss how we all sat through a Franklin recruiting pitch and which player that pitch was directed towards. Finally, we'll unpack Franklin's comments and compliments about starting quarterback Drew Allar. Franklin spoke at length about the abilities and virtues of his signal caller after a reporter asked about the adversity he's faced this year and his play through those moments. BWI MailbagFinally, we'll answer your questions in the BWI Mailbag. Fans want to know more about multiple topics bouncing around the Penn State echosphere. Today's topics include Corey Smith's standout performance, more discussion of the wide receivers, J'ven Williams playing guard and more! Join us today to get your comments and questions in the chat to join the mailbag! #PennState #NittanyLions JOIN Blue White Illustrated: https://www.on3.com/teams/penn-state-nittany-lions/join/?plan=annualSUBSCRIBE to Blue White Illustrated on YouTube and enable alerts - new highlights and videos uploaded regularly: https://www.youtube.com/c/bluewhiteillustratedvideo?sub_confirmationGet the 2024 Penn State Football Preview Magazine at https://bit.ly/PSU24PreviewBookmark our homepage: https://www.on3.com/teams/penn-state-nittany-lions/Subscribe to BWI Magazine and Newsletters: https://bluewhiteonline.com Download our podcasts: https://cms.megaphone.fm/channel/LRL3155877513?selected=DSVV2664982394Like us on Facebook https://www.facebook.com/BlueWhiteIllustrated/Follow us on Twitter https://twitter.com/PennStateOn3Sound effects obtained from https://www.zapsplat.comPenn State Passing Game vs. Minnesota Secondary | Purdue Recap
On November 11, 2024, the Miami Herald reported, "Miami Judge's Venomous Texts Come Back to Bite her in Crumbling Death Penalty Case." The article leads of: "An appellate judge at the center of one of Miami's biggest criminal cases is facing intense scrutiny after text messages were released showing her pressuring Miami-Dade State Attorney Katherine Fernandez Rundle about how to handle the case, denigrating defense attorneys and badmouthing local judges."Pulitzer Prize winning investigative journalist, Brittany Wallman, who co-authored the article with Charles Rabin for the Herald, joined Robert to discuss the backstory of the capital murder case and the text messages between Judge Bronwyn Miller and State Attorney Katherine Fernandez Rundle. In one text message, Judge Miller suggested to the State Attorney that she move to disqualify the trial judge handling the resentencing of the defendant, Corey Smith, so the trial judge's decision to remove two assistant state attorneys from the case for prosecutorial misconduct could be reconsidered. Miami Gangster's Life Could be Spared After Prosecutor Misconduct Undermines Murder CaseMiami Judge's Venomous Texts Come Back to Bite her in Crumbling Death Penalty CaseState no Longer Seeking Death Penalty in Trial of Convicted Gang Leader and Murderer Disclaimer: This podcast is for informational purposes only and is not an advertisement for legal services. The information provided on this podcast is not intended to be legal advice. You should not rely on what you hear on this podcast as legal advice. If you have a legal issue, please contact a lawyer. The views and opinion expressed by the hosts and guests are solely those of the individuals and do not represent the views or opinions of the firms or organizations with which they are affiliated or the views or opinions of this podcast's advertisers. This podcast is available for private, non-commercial use only. Any editing, reproduction, or redistribution of this podcast for commercial use or monetary gain without the expressed, written consent of the podcast's creator is prohibited.
PennLive's Johnny McGonigal and Bob Flounders react to James Franklin's Monday news conference with 8-1 Penn State preparing to face heavy underdog Purdue on Saturday in West Lafayette. Nick Singleton left the Washington win early in the second half. Franklin did provide an update on Singleton. In his absence, a young PSU runner shined in his college debut. How good is Corey Smith? Learn more about your ad choices. Visit megaphone.fm/adchoices
In this episode, host Corey Smith chats with cybersecurity expert Kenneth Knapp about critical aspects of modern cyber defense. Drawing from his 20-year Air Force background, Knapp outlines major threats like ransomware, phishing, and natural disasters, while emphasizing their potential impacts on businesses. He stresses the importance of employee training, comprehensive response plans, and staying current with emerging threats and regulations. Listen now to learn more.
In this episode, host Corey Smith chats with Nick Askew all about AI and what it means for the F&I industry. Tune in now!
In this episode, host Corey Smith and guest David Malone discuss evolving employee and customer experiences. They emphasize work-life balance, transparency, and empowerment for employees. For customers, Malone highlights real-time alerts, proactive communication, and multi-channel feedback. He advises focusing on genuine achievements and addressing customer needs to enhance satisfaction in the automotive industry. Tune in now!
In this episode, host Corey Smith chats with Don Andres, owner of Auto SCT Consulting and Training. They discuss challenges in auto service departments and share insights on managing chaos and improving efficiency. You'll also learn strategies for service managers and advisors to reduce stress, increase retention, and boost overall performance in busy service drives. Listen now!
The Golden Wrench Podcast Series delves into the world of automotive Fixed Operations, uncovering the strategies and insights that drive success in the industry. Join us as we sit down with Corey Smith to discuss investing into training, coaching, emotional intelligence, leadership and more! For more info on Repair 360, visit: https://www.repair360.com/ Corey Smith: https://www.linkedin.com/in/corey-smith-93583832/ Digital Dealership Solutions: https://strategywithjason.com/digital-dealership-solutions/ Strategy With Jason: https://strategywithjason.com Bell2Bell: https://bell2bell.ca Listen To The Strategy With Jason Podcast: Apple Podcast: https://apple.co/3IwlT3v Spotify: https://spoti.fi/3fT8V3H Soundcloud: https://bit.ly/347rnDb #automotive #automotiveindustry #automotivesoftware #dealership #dealerships #dealersolutions #leadership #leader #bell2bell #strategy️ #data #fixedops #servicedrive #service #EVservice #customerrelationships #training #coaching
A new MP3 sermon from Heritage Baptist Church is now available on SermonAudio with the following details: Title: God's Sovereignty Over Persia and Greece Subtitle: Daniel Speaker: Corey Smith Broadcaster: Heritage Baptist Church Event: Sunday - PM Date: 8/25/2024 Length: 40 min.
In this episode, Corey Smith and Jim Roche explore how electric vehicles are reshaping service operations. They stress the importance of adapting to new servicing requirements, investing in training for service teams, and modifying facilities to meet EV needs. Tune in now!
Greyhound racing gurus, Jason Adams and Corey Smith, joined Nick Foot on Wednesday to share all the latest news in the world of greyhound racing. See omnystudio.com/listener for privacy information.
A new MP3 sermon from Greater Boston Reformed Baptist Fellowship is now available on SermonAudio with the following details: Title: The Divine Appointments of Death and Judgement Speaker: Corey Smith Broadcaster: Greater Boston Reformed Baptist Fellowship Event: Sunday Service Date: 6/30/2024 Bible: Hebrews 9:27-28 Length: 44 min.
There is a lot of technology that impacts service departments. The hard part is evaluating what software or digital tool could be useful for your shop. Corey Smith, National Fixed Operations Training Manager for APCO Holdings, LLC, discusses how to get team buy-in for new products, the importance of training on new technology, and how to evaluate post-implementation.View the video podcast on YouTubeAbout Our Guest:Corey SmithNational Fixed Operations Training Manager, APCO Holdings, LLCcsmith@apcoholdings.comSponsor:RepairPalAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:Technician Compensation Tool - See automotive, diesel, and collision technician compensation in your area at wrenchway.com/pay.Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops.Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.Instructors - Need help getting resources and connecting with industry? We have free resources for your program. Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok
This week on Because Miami, we find the common theme in today's show is Katherine Fernandez Rundle and her inability to do her job as "Top Cop" a.k.a Miami Dade State Attorney. First, Billy Corben talks to Melba Pearson, the director of Prosecution Projects at Florida International University, about how two of Rundle's top prosecutors was thrown off the trial of Corey Smith for which they're seeking the death penalty. Nicholas Griffin, who has written play about the riots that happened after the acquittal of the cops who murdered Arthur McDuffie in 1980, comes on to teach us the history. And David Winker, an attorney out of Miami, who says that a federal judge ruling against the redistricting in Miami may lead to the entire city commission to have special elections. Learn more about your ad choices. Visit megaphone.fm/adchoices
Join Cindy Sarver from Mercedes-Benz of Houston Greenway and Corey Smith from Easy Care as they demystify extended warranty coverage. Learn about the differences between factory and aftermarket warranties and how an aftermarket warranty could protect your finances during vehicle repairs and maintenance. Gain valuable insights into coverage options, including powertrain protection and prepaid maintenance plans.Explore real stories of service advisors and customers navigating warranty claims, and discover the efficiency of Easy Care's online portal for repair order approvals. Get tips on navigating the evolving warranty landscape, including considerations for electric and hybrid vehicles and the rise of subscription-based models. Cindy and Corey's expertise will transform your perspective on car warranties and provide peace of mind for your vehicle ownership journey.Join our Journey:Share this episode with a friendClick the plus to follow us on your podcast app and get automatic downloads of each episodeRate and Review us on Apple Podcasts Email us at Cindy@OnTheDriveTraining.comLinkedIn: Connect on LinkedinFacebook: Join us on FacebookHost:Cindy Lawrence713.299.2435Cindy@OnTheDriveTraining.comAtYourServcie-Drive.comIf You Need Fixed Ops Training…You Need Cindy! Co-Host:Ann Griffith561.346.1529AGriffith@WatermanBank.comCommercial | Residential | ConstructionWorldwide Lending Since 1992If You Need Money?… You NEED Ann!
Corey Smith is a candidate for the Louisiana Democratic State Central Committee (DSCC). We talk about his reason for running, upbringing, family life, and education Hosted on Acast. See acast.com/privacy for more information.
Today's podcast brings you a captivating exploration of Fixed Operations Training in car dealerships, featuring seasoned expert Corey Smith. We discuss the impact of automotive technology on dealership operations and discover crucial skills for this ever evolving landscape. Uncover innovative training strategies and technologies shaping the future, emphasizing absorption rates and digital transformation.Explore success stories elevating customer experience and initiatives aligning fixed operations with sustainability and servicing electric vehicles while addressing the challenges of the global supply chain and learn about creative solutions emerging amidst disruptions. Corey sheds light on how Fixed Operations Training contributes to a positive workplace culture, focusing on employee well-being and retention.Grab a copy of my book: https://partsmanagerpro.gumroad.com/l/qtqax"The Parts Manager Guide" - https://www.amazon.com/Parts-Manager-Guide-Strategies-Maximize-ebook/dp/B09S23HQ1P/ref=sr_1_4?crid=3UZYOGZJUNJ9K&keywords=parts+manager+guide&qid=1644443157&sprefix=parts+manager+guid%2Caps%2C244&sr=8-4Please remember to like, share and leave your comments.Videos are uploaded weekly.Visit my website for more! https://www.partsmanagerprof.com/For the full video you can find it here on my YouTube channel: The Truth About Dealership Operations!If you want me to continue making videos like these, please donate to our paypal account: paypal.me/partsmanagerproFair use is a use permitted by copyright statute that might otherwise be infringing. Non-profit, educational or personal use tips the balance in favor of fair use. No copyright infringement intended. ALL RIGHTS BELONG TO THEIR RESPECTIVE OWNERS*
Happy Valley Insiders Dylan Callaghan-Croley and Marty Leap are joined by Co-Host of the Penn State 365 podcast Anthony Hazan to go over a long range of topics. -- 0:00 - Intro -- 2:00 Tom Allen -- 15:00 Guys declaring for NFL Draft -- 20:00 Transfer Portal -- 35:10 Liam Andrews -- 39:00 ABS / Mitchell -- 43:00 Eagan Boyer -- 44:00 Caleb Brewer -- 46:00 Josiah Brown, Peter Gonzalez, Tyseer Denmark -- 51:00 - De'Andre Cook -- 52:00 - Cooper Couins -- 55:30 - T.A Cunningham --58:30 - Xavier Gilliam -- 1:00:00 - Ethan Grunkemeyer -- 1:06:45 - Donovan Harbour -- 1:08:00 - Jaylen Harvey -- 1:11:00- Kari Jackson -- 1:12:00- Dejuan Lane -- 1:14:45 - Quinton Martin -- 1:18:30 - Luke Reynolds -- 1:22:00 - Garrett Sexton -- 1:25:30 - Corey Smith -- 1:27:00 - Anthony Speca -- 1:30:00- Vaboue Toure -- 1:31:00- Mylachi Williams -- 1:33:00- Kenny Woseley Jr. --- Send in a voice message: https://podcasters.spotify.com/pod/show/psu365/message
Join us in this insightful Facts Not Feelings episode dedicated to moving the automotive industry forward with Corey Smith, National Fixed Ops Training Manager for APCO Holdings. In this service-focused discussion, learn why customer service training is critical for dealership service departments. Discover practical tips for gaining staff buy-in on new processes and effective methods to track training effectiveness.In this episode, we dive into:- Strategies for building cross-department collaboration- Breaking down negative stereotypes between departments- Actionable advice for overcoming resistance to change- Techniques to maintain training momentum- Developing empathy in your staff for delivering exceptional customer experiences
Tyrese talks with elite NBA trainers Chris Johnson and Corey Smith about the inside secrets to creating NBA level workouts, the time Rajon Rondo made Tyrese walk out, and trying to beat LeBron James to the gym. Maxey on the Mic is a production of iHeartMedia, Klutch Sports and the NBASee omnystudio.com/listener for privacy information.
Recorded: June 5th 2023 | The Boys are finally back from their week off. Will and Taylor recap their weeks away and what all they did with their family. Will compared a Florida town to Italy, which is a wild thought. The Boys are also playing in a celebrity softball game so they preview that game as well. Following the intro, we are joined by country music artist, Brantley Gilbert. The guys get right into how Brantley had an epiphany during a party and decided to change his life. He talks about his road through addiction and what made him realize he wanted to get better. Then they get into how Corey Smith was such a big influence on Brantley because they are both from the same small hometown. He tells a story of how Corey actually saved him from getting kicked out of a bar when he was young and then actually let him perform. Then Brantley talks about some decisions that he would have made differently coming up in the industry as well as some that he would do the same. The boys reflect back on the time when burning CDs was a thing and Brantley tells the story of how he gave a CD to his girlfriend, now wife. Which then sparks the topic of boyfriends since Will, Taylor and Brantley all have daughters. Each of them tried to figure out how they would react to that situation when it arises and Brantley has a hilarious idea to get his point across to that boyfriend. This pod has some deep conversations but also has some hilarious stories from Brantley's time on the road. He fits right in with the guys and even decides to share some of his “Getcha high's” with the boys. Enjoy fellas. ---- 1:58 Softball game preview 7:35 Recapping the week off 22:17 Get your Dad merch now 25:50 Taylor had a dream about Vince Vaughn 29:35 BRANTLEY GILBERT INTERVIEW STARTS 30:18 Balancing tour life & being a dad 34:50 His battle w/ addiction 49:36 How he became boys w/ Corey Smith 58:23 What choices would Brantley have done different? 1:03:03 Brantley talks being a dad 1:27:47 He lit a joint on stage at the Ryman 1:33:53 Guys dating your daughters 1:39:12 Brantley's sketchy situations with fans 1:44:52 Tier Talk 2:00:07 Pet Peeve of the week/Shoutout no free shoutout 2:15:47 Will has something to say about Taylor's pet peeve 2:25:05 Will would be that guy to send back a steak ---- 1:58 Softball game preview 7:35 Recapping the week off (Khabib talk near the end) 22:17 Get your Dad merch now 25:50 Taylor had a dream about Vince Vaughn 29:35 BRANTLEY GILBERT INTERVIEW STARTS 30:18 How's life going for Brantley/and how it is touring leaving his family 32:00 Fidel Castro's long lost son?? 34:50 Talks about his battle with addiction and wanting to change his life 49:36 How Brantley met Corey Smith and their relationship 58:23 What choices would Brantley have done different? 1:03:03 Brantley talking about his kids 1:15:36 How he feels about telling his kids about his wrongdoings 1:27:47 He lit a joint on stage at the Ryman 1:33:53 Guys dating your daughters 1:39:12 Brantley has been in sketchy situations with fans 1:44:52 Tier Talk 2:00:07 Pet Peeve of the week/Shoutout no free shoutout 2:15:47 Will has something to say about Taylor's pet peeve 2:25:05 Will would be that guy to send back a steak ----- SUPPORT OUR SPONSORS Chevy: Head over to chevy.com to learn more Turo: Find your drive. Forget boring rental cars at https://bit.ly/3Lwerc1 NetCoins: Sign up today and enjoy no fee crypto trading at https://netcoins.com Duke Cannon: You have to try Duke Cannon, so for a limited time, we're hooking The Boys up with 20% off your first order at DukeCannon.com with code “THEBOYS20” Georgia Boots: Use code BUSSIN for 20% Off at georgiaboots.com True Classics: Get 25% OFF @trueclassic with promo code BUS at trueclassictees.com/BUS ! #trueclassicpod MoreLabs: Go to morelabs.com and use code BOYS for 20% off your first order of Morning Recovery.You can find every episode of this show on Apple Podcasts, Spotify or YouTube. Prime Members can listen ad-free on Amazon Music. For more, visit barstool.link/bussinwtb
Mark Brennan and Daniel Gallen join Tyler Donohue to review 2023 NFL Draft results for former Penn State players such as Joey Porter Jr. and Sean Clifford. Then recruiting insider Tyler Calvaruso breaks down a commitment from running back Corey Smith and Nittany Lions targets at quarterback and receiver. Follow the guys on Twitter: @TDsTake @danieljtgallen @MarkXBrennan Follow or subscribe to the Lions247 Podcast on Spotify, Apple Podcasts, Google Podcasts, Stitcher, or wherever you get your podcasts. To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices