Podcasts about handoffs

Global Agile Summit Preview: Unifying Strategy, Discovery, and Delivery in Product Development With Roman Pichler In this BONUS Global Agile Summit preview episode, we explore a crucial topic that's shaping how we approach product development—sometimes in ways that serve us well and sometimes in ways that hold us back.  There's a growing trend in our industry to explicitly separate strategy, discovery, and delivery into distinct activities or even different teams. On the surface, this seems logical: strategy decides the right thing to do, discovery figures out how to do it, and delivery gets it done. But is this division actually helping us? Or is it creating barriers that make great product development harder? The Origins of Product Discovery "I think it's partly based, at least on Marty Cagan's work, and his insight that many teams are very much focused traditionally on delivering outputs, on writing code. And I think his original intention was to say, 'Let's not worry about creating outputs. Let's also make sure that what we creating makes sense.'" Roman Pichler shares insights on how the concept of product discovery emerged as a reaction to teams being overly focused on outputs rather than outcomes. He explains that conceptually distinguishing between product strategy, discovery, and delivery can be helpful—much like organizing clothes into different sections of a wardrobe. However, in reality, these activities must be connected, informing and guiding each other rather than existing as sequential steps. The Risks of Separating Product Strategy, from Discovery, and from Delivery "If we have a group of people who takes care of strategic decisions, a different group focusing on product discovery, and another group—the tech team—who focuses on product delivery, and those groups don't talk as much as they could and should do, then suddenly we have a sequential process and handoffs." One of the primary challenges with separating strategy, discovery, and delivery is the risk of creating handoffs between different teams. Roman highlights how this sequential approach can slow down value creation, lead to knowledge loss, and increase the likelihood of introducing mistakes. This separation can create barriers that ultimately make product development more difficult and less effective. In this segment, we refer to the podcast interview with Tim Herbig on the concept of Lateral Leadership, and how that is critical for product people. Integrating the Work Streams "What I usually use as a visualization tool is three work streams: a strategy work stream, a discovery work stream, and a delivery work stream. The strategy stream guides the discovery stream. The discovery stream guides the delivery stream, and then the delivery stream informs the discovery stream, and the discovery stream informs the strategy stream." Rather than seeing strategy, discovery, and delivery as separate phases, Roman suggests visualizing them as parallel work streams that continuously inform and guide each other.  This approach recognizes that strategy work doesn't just happen at the beginning—it continues throughout the product lifecycle, adapting as the product evolves. By integrating these work streams and ensuring they're interconnected through feedback loops, teams can create a more cohesive and effective product development process. The Power of Collaboration "The important thing is to make sure that the different areas of work are not disjointed but interlinked. A key element to make that work is to use collaboration and teamwork and ensure that there aren't any handoffs, or avoid handoffs as much as possible." Collaboration and teamwork are essential to successfully integrating strategy, discovery, and delivery. Roman emphasizes the importance of bringing product people—who understand customer needs, business models, and stakeholder relationships—together with tech teams to foster innovation and create value. This collaborative approach helps overcome the challenges that arise from treating these activities as separate, sequential steps. Building an Extended Product Team "Form a big product team, a product team that is empowered to make strategic decisions and consists not only of the person in charge of the product and maybe a UX designer and a software developer, but also key business stakeholders, maybe somebody from marketing, maybe somebody from sales, maybe a support team member." Roman advocates for forming an extended product team that includes not just product managers, designers, and developers, but also key business stakeholders. This larger team can collectively own the product strategy and have holistic ownership of the product—not just focusing on discovery or delivery. By empowering this extended team to make strategic decisions together, organizations can ensure that different perspectives and expertise inform the product development process. Practical Implementation: Bringing it all Together "Have regular meetings. A specific recommendation that I like to make is to have quarterly strategy workshops as a rule of thumb, where the current product strategy is reviewed and adjusted, but also the current product roadmap is reviewed and adapted." Implementing this integrated approach requires practical mechanisms for collaboration. Roman recommends holding quarterly strategy workshops to review and adjust the product strategy and roadmap, ensuring they stay in sync with insights from development work. Additionally, he suggests that members of the extended product team should attend monthly operational meetings, such as sprint reviews, to maintain a complete understanding of what's happening with the product at both strategic and tactical levels. Moving Beyond Sequential Thinking "Unfortunately, our software industry has a tendency to make things structured, linear, and assign ownership of different phases to different people. This usually leads to bigger problems like missing information, problems discovered too late that affect 'strategy', but need to be addressed in 'delivery'." One of the challenges in adopting a more integrated approach is overcoming the industry's tendency toward linear, sequential thinking. Roman and Vasco discuss how this mindset can lead to issues being discovered too late in the process, after strategic decisions have already been made. By embracing a more iterative, interconnected approach, teams can address problems more effectively and adapt their strategy based on insights from discovery and delivery. About Roman Pichler Roman Pichler is a leading product management expert specializing in product strategy, leadership, and agility. With nearly 20 years of experience, he has coached product managers, authored four books, and developed popular frameworks. He shares insights through his blog, podcast, and YouTube channel and speaks at major industry conferences worldwide. You can link with Roman Pichler on LinkedIn and check out the resources on Roman Pichler's website.

While everyone is now repeating that 2025 is the “Year of the Agent”, OpenAI is heads down building towards it. In the first 2 months of the year they released Operator and Deep Research (arguably the most successful agent archetype so far), and today they are bringing a lot of those capabilities to the API:* Responses API* Web Search Tool* Computer Use Tool* File Search Tool* A new open source Agents SDK with integrated Observability ToolsWe cover all this and more in today's lightning pod on YouTube!More details here:Responses APIIn our Michelle Pokrass episode we talked about the Assistants API needing a redesign. Today OpenAI is launching the Responses API, “a more flexible foundation for developers building agentic applications”. It's a superset of the chat completion API, and the suggested starting point for developers working with OpenAI models. One of the big upgrades is the new set of built-in tools for the responses API: Web Search, Computer Use, and Files. Web Search ToolWe previously had Exa AI on the podcast to talk about web search for AI. OpenAI is also now joining the race; the Web Search API is actually a new “model” that exposes two 4o fine-tunes: gpt-4o-search-preview and gpt-4o-mini-search-preview. These are the same models that power ChatGPT Search, and are priced at $30/1000 queries and $25/1000 queries respectively. The killer feature is inline citations: you do not only get a link to a page, but also a deep link to exactly where your query was answered in the result page. Computer Use ToolThe model that powers Operator, called Computer-Using-Agent (CUA), is also now available in the API. The computer-use-preview model is SOTA on most benchmarks, achieving 38.1% success on OSWorld for full computer use tasks, 58.1% on WebArena, and 87% on WebVoyager for web-based interactions.As you will notice in the docs, `computer-use-preview` is both a model and a tool through which you can specify the environment. Usage is priced at $3/1M input tokens and $12/1M output tokens, and it's currently only available to users in tiers 3-5.File Search ToolFile Search was also available in the Assistants API, and it's now coming to Responses too. OpenAI is bringing search + RAG all under one umbrella, and we'll definitely see more people trying to find new ways to build all-in-one apps on OpenAI. Usage is priced at $2.50 per thousand queries and file storage at $0.10/GB/day, with the first GB free.Agent SDK: Swarms++!https://github.com/openai/openai-agents-pythonTo bring it all together, after the viral reception to Swarm, OpenAI is releasing an officially supported agents framework (which was previewed at our AI Engineer Summit) with 4 core pieces:* Agents: Easily configurable LLMs with clear instructions and built-in tools.* Handoffs: Intelligently transfer control between agents.* Guardrails: Configurable safety checks for input and output validation.* Tracing & Observability: Visualize agent execution traces to debug and optimize performance.Multi-agent workflows are here to stay!OpenAI is now explicitly designs for a set of common agentic patterns: Workflows, Handoffs, Agents-as-Tools, LLM-as-a-Judge, Parallelization, and Guardrails. OpenAI previewed this in part 2 of their talk at NYC:Further coverage of the launch from Kevin Weil, WSJ, and OpenAIDevs, AMA here.Show Notes* Assistants API* Swarm (OpenAI)* Fine-Tuning in AI* 2024 OpenAI DevDay Recap with Romain* Michelle Pokrass episode (API lead)Timestamps* 00:00 Intros* 02:31 Responses API * 08:34 Web Search API * 17:14 Files Search API * 18:46 Files API vs RAG * 20:06 Computer Use / Operator API * 22:30 Agents SDKAnd of course you can catch up with the full livestream here:TranscriptAlessio [00:00:03]: Hey, everyone. Welcome back to another Latent Space Lightning episode. This is Alessio, partner and CTO at Decibel, and I'm joined by Swyx, founder of Small AI.swyx [00:00:11]: Hi, and today we have a super special episode because we're talking with our old friend Roman. Hi, welcome.Romain [00:00:19]: Thank you. Thank you for having me.swyx [00:00:20]: And Nikunj, who is most famously, if anyone has ever tried to get any access to anything on the API, Nikunj is the guy. So I know your emails because I look forward to them.Nikunj [00:00:30]: Yeah, nice to meet all of you.swyx [00:00:32]: I think that we're basically convening today to talk about the new API. So perhaps you guys want to just kick off. What is OpenAI launching today?Nikunj [00:00:40]: Yeah, so I can kick it off. We're launching a bunch of new things today. We're going to do three new built-in tools. So we're launching the web search tool. This is basically chat GPD for search, but available in the API. We're launching an improved file search tool. So this is you bringing your data to OpenAI. You upload it. We, you know, take care of parsing it, chunking it. We're embedding it, making it searchable, give you this like ready vector store that you can use. So that's the file search tool. And then we're also launching our computer use tool. So this is the tool behind the operator product in chat GPD. So that's coming to developers today. And to support all of these tools, we're going to have a new API. So, you know, we launched chat completions, like I think March 2023 or so. It's been a while. So we're looking for an update over here to support all the new things that the models can do. And so we're launching this new API. It is, you know, it works with tools. We think it'll be like a great option for all the future agentic products that we build. And so that is also launching today. Actually, the last thing we're launching is the agents SDK. We launched this thing called Swarm last year where, you know, it was an experimental SDK for people to do multi-agent orchestration and stuff like that. It was supposed to be like educational experimental, but like people, people really loved it. They like ate it up. And so we are like, all right, let's, let's upgrade this thing. Let's give it a new name. And so we're calling it the agents SDK. It's going to have built-in tracing in the OpenAI dashboard. So lots of cool stuff going out. So, yeah.Romain [00:02:14]: That's a lot, but we said 2025 was the year of agents. So there you have it, like a lot of new tools to build these agents for developers.swyx [00:02:20]: Okay. I guess, I guess we'll just kind of go one by one and we'll leave the agents SDK towards the end. So responses API, I think the sort of primary concern that people have and something I think I've voiced to you guys when, when, when I was talking with you in the, in the planning process was, is chat completions going away? So I just wanted to let it, let you guys respond to the concerns that people might have.Romain [00:02:41]: Chat completion is definitely like here to stay, you know, it's a bare metal API we've had for quite some time. Lots of tools built around it. So we want to make sure that it's maintained and people can confidently keep on building on it. At the same time, it was kind of optimized for a different world, right? It was optimized for a pre-multi-modality world. We also optimized for kind of single turn. It takes two problems. It takes prompt in, it takes response out. And now with these agentic workflows, we, we noticed that like developers and companies want to build longer horizon tasks, you know, like things that require multiple returns to get the task accomplished. And computer use is one of those, for instance. And so that's why the responses API came to life to kind of support these new agentic workflows. But chat completion is definitely here to stay.swyx [00:03:27]: And assistance API, we've, uh, has a target sunset date of first half of 2020. So this is kind of like, in my mind, there was a kind of very poetic mirroring of the API with the models. This, I kind of view this as like kind of the merging of assistance API and chat completions, right. Into one unified responses. So it's kind of like how GPT and the old series models are also unifying.Romain [00:03:48]: Yeah, that's exactly the right, uh, that's the right framing, right? Like, I think we took the best of what we learned from the assistance API, especially like being able to access tools very, uh, very like conveniently, but at the same time, like simplifying the way you have to integrate, like, you no longer have to think about six different objects to kind of get access to these tools with the responses API. You just get one API request and suddenly you can weave in those tools, right?Nikunj [00:04:12]: Yeah, absolutely. And I think we're going to make it really easy and straightforward for assistance API users to migrate over to responsive. Right. To the API without any loss of functionality or data. So our plan is absolutely to add, you know, assistant like objects and thread light objects to that, that work really well with the responses API. We'll also add like the code interpreter tool, which is not launching today, but it'll come soon. And, uh, we'll add async mode to responses API, because that's another difference with, with, uh, assistance. I will have web hooks and stuff like that, but I think it's going to be like a pretty smooth transition. Uh, once we have all of that in place. And we'll be. Like a full year to migrate and, and help them through any issues they, they, they face. So overall, I feel like assistance users are really going to benefit from this longer term, uh, with this more flexible, primitive.Alessio [00:05:01]: How should people think about when to use each type of API? So I know that in the past, the assistance was maybe more stateful, kind of like long running, many tool use kind of like file based things. And the chat completions is more stateless, you know, kind of like traditional completion API. Is that still the mental model that people should have? Or like, should you buy the.Nikunj [00:05:20]: So the responses API is going to support everything that it's at launch, going to support everything that chat completion supports, and then over time, it's going to support everything that assistance supports. So it's going to be a pretty good fit for anyone starting out with open AI. Uh, they should be able to like go to responses responses, by the way, also has a stateless mode, so you can pass in store false and they'll make the whole API stateless, just like chat completions. You're really trying to like get this unification. A story in so that people don't have to juggle multiple endpoints. That being said, like chat completions, just like the most widely adopted API, it's it's so popular. So we're still going to like support it for years with like new models and features. But if you're a new user, you want to or if you want to like existing, you want to tap into some of these like built in tools or something, you should feel feel totally fine migrating to responses and you'll have more capabilities and performance than the tech completions.swyx [00:06:16]: I think the messaging that I agree that I think resonated the most. When I talked to you was that it is a strict superset, right? Like you should be able to do everything that you could do in chat completions and with assistants. And the thing that I just assumed that because you're you're now, you know, by default is stateful, you're actually storing the chat logs or the chat state. I thought you'd be charging me for it. So, you know, to me, it was very surprising that you figured out how to make it free.Nikunj [00:06:43]: Yeah, it's free. We store your state for 30 days. You can turn it off. But yeah, it's it's free. And the interesting thing on state is that it just like makes particularly for me, it makes like debugging things and building things so much simpler, where I can like create a responses object that's like pretty complicated and part of this more complex application that I've built, I can just go into my dashboard and see exactly what happened that mess up my prompt that is like not called one of these tools that misconfigure one of the tools like the visual observability of everything that you're doing is so, so helpful. So I'm excited, like about people trying that out and getting benefits from it, too.swyx [00:07:19]: Yeah, it's a it's really, I think, a really nice to have. But all I'll say is that my friend Corey Quinn says that anything that can be used as a database will be used as a database. So be prepared for some abuse.Romain [00:07:34]: All right. Yeah, that's a good one. Some of that I've tried with the metadata. That's some people are very, very creative at stuffing data into an object. Yeah.Nikunj [00:07:44]: And we do have metadata with responses. Exactly. Yeah.Alessio [00:07:48]: Let's get through it. All of these. So web search. I think the when I first said web search, I thought you were going to just expose a API that then return kind of like a nice list of thing. But the way it's name is like GPD for all search preview. So I'm guessing you have you're using basically the same model that is in the chat GPD search, which is fine tune for search. I'm guessing it's a different model than the base one. And it's impressive the jump in performance. So just to give an example, in simple QA, GPD for all is 38% accuracy for all search is 90%. But we always talk about. How tools are like models is not everything you need, like tools around it are just as important. So, yeah, maybe give people a quick review on like the work that went into making this special.Nikunj [00:08:29]: Should I take that?Alessio [00:08:29]: Yeah, go for it.Nikunj [00:08:30]: So firstly, we're launching web search in two ways. One in responses API, which is our API for tools. It's going to be available as a web search tool itself. So you'll be able to go tools, turn on web search and you're ready to go. We still wanted to give chat completions people access to real time information. So in that. Chat completions API, which does not support built in tools. We're launching the direct access to the fine tuned model that chat GPD for search uses, and we call it GPD for search preview. And how is this model built? Basically, we have our search research team has been working on this for a while. Their main goal is to, like, get information, like get a bunch of information from all of our data sources that we use to gather information for search and then pick the right things and then cite them. As accurately as possible. And that's what the search team has really focused on. They've done some pretty cool stuff. They use like synthetic data techniques. They've done like all series model distillation to, like, make these four or fine tunes really good. But yeah, the main thing is, like, can it remain factual? Can it answer questions based on what it retrieves and get cited accurately? And that's what this like fine tune model really excels at. And so, yeah, so we're excited that, like, it's going to be directly available in chat completions along with being available as a tool. Yeah.Alessio [00:09:49]: Just to clarify, if I'm using the responses API, this is a tool. But if I'm using chat completions, I have to switch model. I cannot use 01 and call search as a tool. Yeah, that's right. Exactly.Romain [00:09:58]: I think what's really compelling, at least for me and my own uses of it so far, is that when you use, like, web search as a tool, it combines nicely with every other tool and every other feature of the platform. So think about this for a second. For instance, imagine you have, like, a responses API call with the web search tool, but suddenly you turn on function calling. You also turn on, let's say, structure. So you can have, like, the ability to structure any data from the web in real time in the JSON schema that you need for your application. So it's quite powerful when you start combining those features and tools together. It's kind of like an API for the Internet almost, you know, like you get, like, access to the precise schema you need for your app. Yeah.Alessio [00:10:39]: And then just to wrap up on the infrastructure side of it, I read on the post that people, publisher can choose to appear in the web search. So are people by default in it? Like, how can we get Latent Space in the web search API?Nikunj [00:10:53]: Yeah. Yeah. I think we have some documentation around how websites, publishers can control, like, what shows up in a web search tool. And I think you should be able to, like, read that. I think we should be able to get Latent Space in for sure. Yeah.swyx [00:11:10]: You know, I think so. I compare this to a broader trend that I started covering last year of online LLMs. Actually, Perplexity, I think, was the first. It was the first to say, to offer an API that is connected to search, and then Gemini had the sort of search grounding API. And I think you guys, I actually didn't, I missed this in the original reading of the docs, but you even give like citations with like the exact sub paragraph that is matching, which I think is the standard nowadays. I think my question is, how do we take what a knowledge cutoff is for something like this, right? Because like now, basically there's no knowledge cutoff is always live, but then there's a difference between what the model has sort of internalized in its back propagation and what is searching up its rag.Romain [00:11:53]: I think it kind of depends on the use case, right? And what you want to showcase as the source. Like, for instance, you take a company like Hebbia that has used this like web search tool. They can combine like for credit firms or law firms, they can find like, you know, public information from the internet with the live sources and citation that sometimes you do want to have access to, as opposed to like the internal knowledge. But if you're building something different, well, like, you just want to have the information. If you want to have an assistant that relies on the deep knowledge that the model has, you may not need to have these like direct citations. So I think it kind of depends on the use case a little bit, but there are many, uh, many companies like Hebbia that will need that access to these citations to precisely know where the information comes from.swyx [00:12:34]: Yeah, yeah, uh, for sure. And then one thing on the, on like the breadth, you know, I think a lot of the deep research, open deep research implementations have this sort of hyper parameter about, you know, how deep they're searching and how wide they're searching. I don't see that in the docs. But is that something that we can tune? Is that something you recommend thinking about?Nikunj [00:12:53]: Super interesting. It's definitely not a parameter today, but we should explore that. It's very interesting. I imagine like how you would do it with the web search tool and responsive API is you would have some form of like, you know, agent orchestration over here where you have a planning step and then each like web search call that you do like explicitly goes a layer deeper and deeper and deeper. But it's not a parameter that's available out of the box. But it's a cool. It's a cool thing to think about. Yeah.swyx [00:13:19]: The only guidance I'll offer there is a lot of these implementations offer top K, which is like, you know, top 10, top 20, but actually don't really want that. You want like sort of some kind of similarity cutoff, right? Like some matching score cuts cutoff, because if there's only five things, five documents that match fine, if there's 500 that match, maybe that's what I want. Right. Yeah. But also that might, that might make my costs very unpredictable because the costs are something like $30 per a thousand queries, right? So yeah. Yeah.Nikunj [00:13:49]: I guess you could, you could have some form of like a context budget and then you're like, go as deep as you can and pick the best stuff and put it into like X number of tokens. There could be some creative ways of, of managing cost, but yeah, that's a super interesting thing to explore.Alessio [00:14:05]: Do you see people using the files and the search API together where you can kind of search and then store everything in the file so the next time I'm not paying for the search again and like, yeah, how should people balance that?Nikunj [00:14:17]: That's actually a very interesting question. And let me first tell you about how I've seen a really cool way I've seen people use files and search together is they put their user preferences or memories in the vector store and so a query comes in, you use the file search tool to like get someone's like reading preferences or like fashion preferences and stuff like that, and then you search the web for information or products that they can buy related to those preferences and you then render something beautiful to show them, like, here are five things that you might be interested in. So that's how I've seen like file search, web search work together. And by the way, that's like a single responses API call, which is really cool. So you just like configure these things, go boom, and like everything just happens. But yeah, that's how I've seen like files and web work together.Romain [00:15:01]: But I think that what you're pointing out is like interesting, and I'm sure developers will surprise us as they always do in terms of how they combine these tools and how they might use file search as a way to have memory and preferences, like Nikum says. But I think like zooming out, what I find very compelling and powerful here is like when you have these like neural networks. That have like all of the knowledge that they have today, plus real time access to the Internet for like any kind of real time information that you might need for your app and file search, where you can have a lot of company, private documents, private details, you combine those three, and you have like very, very compelling and precise answers for any kind of use case that your company or your product might want to enable.swyx [00:15:41]: It's a difference between sort of internal documents versus the open web, right? Like you're going to need both. Exactly, exactly. I never thought about it doing memory as well. I guess, again, you know, anything that's a database, you can store it and you will use it as a database. That sounds awesome. But I think also you've been, you know, expanding the file search. You have more file types. You have query optimization, custom re-ranking. So it really seems like, you know, it's been fleshed out. Obviously, I haven't been paying a ton of attention to the file search capability, but it sounds like your team has added a lot of features.Nikunj [00:16:14]: Yeah, metadata filtering was like the main thing people were asking us for for a while. And I'm super excited about it. I mean, it's just so critical once your, like, web store size goes over, you know, more than like, you know, 5,000, 10,000 records, you kind of need that. So, yeah, metadata filtering is coming, too.Romain [00:16:31]: And for most companies, it's also not like a competency that you want to rebuild in-house necessarily, you know, like, you know, thinking about embeddings and chunking and, you know, how of that, like, it sounds like very complex for something very, like, obvious to ship for your users. Like companies like Navant, for instance. They were able to build with the file search, like, you know, take all of the FAQ and travel policies, for instance, that you have, you, you put that in file search tool, and then you don't have to think about anything. Now your assistant becomes naturally much more aware of all of these policies from the files.swyx [00:17:03]: The question is, like, there's a very, very vibrant RAG industry already, as you well know. So there's many other vector databases, many other frameworks. Probably if it's an open source stack, I would say like a lot of the AI engineers that I talk to want to own this part of the stack. And it feels like, you know, like, when should we DIY and when should we just use whatever OpenAI offers?Nikunj [00:17:24]: Yeah. I mean, like, if you're doing something completely from scratch, you're going to have more control, right? Like, so super supportive of, you know, people trying to, like, roll up their sleeves, build their, like, super custom chunking strategy and super custom retrieval strategy and all of that. And those are things that, like, will be harder to do with OpenAI tools. OpenAI tool has, like, we have an out-of-the-box solution. We give you the tools. We use some knobs to customize things, but it's more of, like, a managed RAG service. So my recommendation would be, like, start with the OpenAI thing, see if it, like, meets your needs. And over time, we're going to be adding more and more knobs to make it even more customizable. But, you know, if you want, like, the completely custom thing, you want control over every single thing, then you'd probably want to go and hand roll it using other solutions. So we're supportive of both, like, engineers should pick. Yeah.Alessio [00:18:16]: And then we got computer use. Which I think Operator was obviously one of the hot releases of the year. And we're only two months in. Let's talk about that. And that's also, it seems like a separate model that has been fine-tuned for Operator that has browser access.Nikunj [00:18:31]: Yeah, absolutely. I mean, the computer use models are exciting. The cool thing about computer use is that we're just so, so early. It's like the GPT-2 of computer use or maybe GPT-1 of computer use right now. But it is a separate model that has been, you know, the computer. The computer use team has been working on, you send it screenshots and it tells you what action to take. So the outputs of it are almost always tool calls and you're inputting screenshots based on whatever computer you're trying to operate.Romain [00:19:01]: Maybe zooming out for a second, because like, I'm sure your audience is like super, super like AI native, obviously. But like, what is computer use as a tool, right? And what's operator? So the idea for computer use is like, how do we let developers also build agents that can complete tasks for the users, but using a computer? Okay. Or a browser instead. And so how do you get that done? And so that's why we have this custom model, like optimized for computer use that we use like for operator ourselves. But the idea behind like putting it as an API is that imagine like now you want to, you want to automate some tasks for your product or your own customers. Then now you can, you can have like the ability to spin up one of these agents that will look at the screen and act on the screen. So that means able, the ability to click, the ability to scroll. The ability to type and to report back on the action. So that's what we mean by computer use and wrapping it as a tool also in the responses API. So now like that gives a hint also at the multi-turned thing that we were hinting at earlier, the idea that like, yeah, maybe one of these actions can take a couple of minutes to complete because there's maybe like 20 steps to complete that task. But now you can.swyx [00:20:08]: Do you think a computer use can play Pokemon?Romain [00:20:11]: Oh, interesting. I guess we tried it. I guess we should try it. You know?swyx [00:20:17]: Yeah. There's a lot of interest. I think Pokemon really is a good agent benchmark, to be honest. Like it seems like Claude is, Claude is running into a lot of trouble.Romain [00:20:25]: Sounds like we should make that a new eval, it looks like.swyx [00:20:28]: Yeah. Yeah. Oh, and then one more, one more thing before we move on to agents SDK. I know you have a hard stop. There's all these, you know, blah, blah, dash preview, right? Like search preview, computer use preview, right? And you see them all like fine tunes of 4.0. I think the question is, are we, are they all going to be merged into the main branch or are we basically always going to have subsets? Of these models?Nikunj [00:20:49]: Yeah, I think in the early days, research teams at OpenAI like operate with like fine tune models. And then once the thing gets like more stable, we sort of merge it into the main line. So that's definitely the vision, like going out of preview as we get more comfortable with and learn about all the developer use cases and we're doing a good job at them. We'll sort of like make them part of like the core models so that you don't have to like deal with the bifurcation.Romain [00:21:12]: You should think of it this way as exactly what happened last year when we introduced vision capabilities, you know. Yes. Vision capabilities were in like a vision preview model based off of GPT-4 and then vision capabilities now are like obviously built into GPT-4.0. You can think about it the same way for like the other modalities like audio and those kind of like models, like optimized for search and computer use.swyx [00:21:34]: Agents SDK, we have a few minutes left. So let's just assume that everyone has looked at Swarm. Sure. I think that Swarm has really popularized the handoff technique, which I thought was like, you know, really, really interesting for sort of a multi-agent. What is new with the SDK?Nikunj [00:21:50]: Yeah. Do you want to start? Yeah, for sure. So we've basically added support for types. We've made this like a lot. Yeah. Like we've added support for types. We've added support for guard railing, which is a very common pattern. So in the guardrail example, you basically have two things happen in parallel. The guardrail can sort of block the execution. It's a type of like optimistic generation that happens. And I think we've added support for tracing. So I think that's really cool. So you can basically look at the traces that the Agents SDK creates in the OpenAI dashboard. We also like made this pretty flexible. So you can pick any API from any provider that supports the ChatCompletions API format. So it supports responses by default, but you can like easily plug it in to anyone that uses the ChatCompletions API. And similarly, on the tracing side, you can support like multiple tracing providers. By default, it sort of points to the OpenAI dashboard. But, you know, there's like so many tracing providers. There's so many tracing companies out there. And we'll announce some partnerships on that front, too. So just like, you know, adding lots of core features and making it more usable, but still centered around like handoffs is like the main, main concept.Romain [00:22:59]: And by the way, it's interesting, right? Because Swarm just came to life out of like learning from customers directly that like orchestrating agents in production was pretty hard. You know, simple ideas could quickly turn very complex. Like what are those guardrails? What are those handoffs, et cetera? So that came out of like learning from customers. And it was initially shipped. It was not as a like low-key experiment, I'd say. But we were kind of like taken by surprise at how much momentum there was around this concept. And so we decided to learn from that and embrace it. To be like, okay, maybe we should just embrace that as a core primitive of the OpenAI platform. And that's kind of what led to the Agents SDK. And I think now, as Nikuj mentioned, it's like adding all of these new capabilities to it, like leveraging the handoffs that we had, but tracing also. And I think what's very compelling for developers is like instead of having one agent to rule them all and you stuff like a lot of tool calls in there that can be hard to monitor, now you have the tools you need to kind of like separate the logic, right? And you can have a triage agent that based on an intent goes to different kind of agents. And then on the OpenAI dashboard, we're releasing a lot of new user interface logs as well. So you can see all of the tracing UIs. Essentially, you'll be able to troubleshoot like what exactly happened. In that workflow, when the triage agent did a handoff to a secondary agent and the third and see the tool calls, et cetera. So we think that the Agents SDK combined with the tracing UIs will definitely help users and developers build better agentic workflows.Alessio [00:24:28]: And just before we wrap, are you thinking of connecting this with also the RFT API? Because I know you already have, you kind of store my text completions and then I can do fine tuning of that. Is that going to be similar for agents where you're storing kind of like my traces? And then help me improve the agents?Nikunj [00:24:43]: Yeah, absolutely. Like you got to tie the traces to the evals product so that you can generate good evals. Once you have good evals and graders and tasks, you can use that to do reinforcement fine tuning. And, you know, lots of details to be figured out over here. But that's the vision. And I think we're going to go after it like pretty hard and hope we can like make this whole workflow a lot easier for developers.Alessio [00:25:05]: Awesome. Thank you so much for the time. I'm sure you'll be busy on Twitter tomorrow with all the developer feedback. Yeah.Romain [00:25:12]: Thank you so much for having us. And as always, we can't wait to see what developers will build with these tools and how we can like learn as quickly as we can from them to make them even better over time.Nikunj [00:25:21]: Yeah.Romain [00:25:22]: Thank you, guys.Nikunj [00:25:23]: Thank you.Romain [00:25:23]: Thank you both. Awesome. Get full access to Latent.Space at www.latent.space/subscribe

Episode 33: In this episode Michelle and Malika discuss Enhancing patient experience and Handoffs. Everything from the importance of follow-ups and communication to navigating financial conversations with patients!  Chapters: 0:00 Enhancing Patient Experience and Handoffs 9:58 The Importance of Follow-Ups and Communication  18:36 Measuring Case Acceptance and Treatment Plans 25:21 Navigating Financial Conversations with Patients  Malika Azargoon ZarDentalConsulting.com https://www.linkedin.c...   malika@ZarDentalConsulting.com   Michelle Affanato affinitymanagement.co  michelle@affinitymanagement.co 

Holy moly, AI enthusiasts! Alex Volkov here, reporting live from the AI Engineer Summit in the heart of (touristy) Times Square, New York! This week has been an absolute whirlwind of announcements, from XAI's Grok 3 dropping like a bomb, to Figure robots learning to hand each other things, and even a little eval smack-talk between OpenAI and XAI. It's enough to make your head spin – but that's what ThursdAI is here for. We sift through the chaos and bring you the need-to-know, so you can stay on the cutting edge without having to, well, spend your entire life glued to X and Reddit.This week we had a very special live show with the Haize Labs folks, the ones I previously interviewed about their bijection attacks, discussing their open source judge evaluation library called Verdict. So grab your favorite caffeinated beverage, maybe do some stretches because your mind will be blown, and let's dive into the TL;DR of ThursdAI, February 20th, 2025!Participants* Alex Volkov: AI Evangelist with Weights and Biases* Nisten: AI Engineer and cohost* Akshay: AI Community Member* Nuo: Dev Advocate at 01AI* Nimit: Member of Technical Staff at Haize Labs* Leonard: Co-founder at Haize LabsOpen Source LLMsPerplexity's R1 7076: Censorship-Free DeepSeekPerplexity made a bold move this week, releasing R1 7076, a fine-tuned version of DeepSeek R1 specifically designed to remove what they (and many others) perceive as Chinese government censorship. The name itself, 1776, is a nod to American independence – a pretty clear statement! The core idea? Give users access to information on topics the CCP typically restricts, like Tiananmen Square and Taiwanese independence.Perplexity used human experts to identify around 300 sensitive topics and built a "censorship classifier" to train the bias out of the model. The impressive part? They claim to have done this without significantly impacting the model's performance on standard evals. As Nuo from 01AI pointed out on the show, though, he'd "actually prefer that they can actually disclose more of their details in terms of post training... Running the R1 model by itself, it's already very difficult and very expensive." He raises a good point – more transparency is always welcome! Still, it's a fascinating attempt to tackle a tricky problem, the problem which I always say we simply cannot avoid. You can check it out yourself on Hugging Face and read their blog post.Arc Institute & NVIDIA Unveil Evo 2: Genomics PowerhouseGet ready for some serious science, folks! Arc Institute and NVIDIA dropped Evo 2, a massive genomics model (40 billion parameters!) trained on a mind-boggling 9.3 trillion nucleotides. And it's fully open – two papers, weights, data, training, and inference codebases. We love to see it!Evo 2 uses the StripedHyena architecture to process huge genetic sequences (up to 1 million nucleotides!), allowing for analysis of complex genomic patterns. The practical applications? Predicting the effects of genetic mutations (super important for healthcare) and even designing entire genomes. I've been super excited about genomics models, and seeing these alternative architectures like StripedHyena getting used here is just icing on the cake. Check it out on X.ZeroBench: The "Impossible" Benchmark for VLLMsNeed more benchmarks? Always! A new benchmark called ZeroBench arrived, claiming to be the "impossible benchmark" for Vision Language Models (VLLMs). And guess what? All current top-of-the-line VLLMs get a big fat zero on it.One example they gave was a bunch of scattered letters, asking the model to "answer the question that is written in the shape of the star among the mess of letters." Honestly, even I struggled to see the star they were talking about. It highlights just how much further VLLMs need to go in terms of true visual understanding. (X, Page, Paper, HF)Hugging Face's Ultra Scale Playbook: Scaling UpFor those of you building massive models, Hugging Face released the Ultra Scale Playbook, a guide to building and scaling AI models on huge GPU clusters.They ran 4,000 scaling experiments on up to 512 GPUs (nothing close to Grok's 100,000, but still impressive!). If you're working in a lab and dreaming big, this is definitely a resource to check out. (HF).Big CO LLMs + APIsGrok 3: XAI's Big Swing new SOTA LLM! (and Maybe a Bug?)Monday evening, BOOM! While some of us were enjoying President's Day, the XAI team dropped Grok 3. They announced it with a setting very similar to OpenAI announcements. They're claiming state-of-the-art performance on some benchmarks (more on that drama later!), and a whopping 1 million token context window, finally confirmed after some initial confusion. They talked a lot about agents and a future of reasoners as well.The launch was a bit… messy. First, there was a bug where some users were getting Grok 2 even when the dropdown said Grok 3. That led to a lot of mixed reviews. Even when I finally thought I was using Grok 3, it still flubbed my go-to logic test, the "Beth's Ice Cubes" question. (The answer is zero, folks – ice cubes melt!). But Akshay, who joined us on the show, chimed in with some love: "...with just the base model of Grok 3, it's, in my opinion, it's the best coding model out there." So, mixed vibes, to say the least! It's also FREE for now, "until their GPUs melt," according to XAI, which is great.UPDATE: The vibes are shifting, more and more of my colleagues and mutuals are LOVING grok3 for one shot coding, for talking to it. I'm getting convinced as well, though I did use and will continue to use Grok for real time data and access to X. DeepSearchIn an attempt to show off some Agentic features, XAI also launched a deep search (not research like OpenAI but effectively the same) Now, XAI of course has access to X, which makes their deep search have a leg up, specifically for real time information! I found out it can even “use” the X search! OpenAI's Open Source TeaseIn what felt like a very conveniently timed move, Sam Altman dropped a poll on X the same day as the Grok announcement: if OpenAI were to open-source something, should it be a small, mobile-optimized model, or a model on par with o3-mini? Most of us chose o3 mini, just to have access to that model and play with it. No indication of when this might happen, but it's a clear signal that OpenAI is feeling the pressure from the open-source community.The Eval Wars: OpenAI vs. XAIThings got spicy! There was a whole debate about the eval numbers XAI posted, specifically the "best of N" scores (like best of 64 runs). Boris from OpenAI, and Aiden mcLau called out some of the graphs. Folks on X were quick to point out that OpenAI also used "best of N" in the past, and the discussion devolved from there.XAI is claiming SOTA. OpenAI (or some folks from within OpenAI) aren't so sure. The core issue? We can't independently verify Grok's performance because there's no API yet! As I said, "…we're not actually able to use this model to independently evaluate this model and to tell you guys whether or not they actually told us the truth." Transparency matters, folks!DeepSearch - How Deep?Grok also touted a new "Deep Search" feature, kind of like Perplexity or OpenAI's "Deep Research" in their more expensive plan. My initial tests were… underwhelming. I nicknamed it "Shallow Search" because it spent all of 34 seconds on a complex query where OpenAI's Deep Research took 11 minutes and cited 17 sources. We're going to need to do some more digging (pun intended) on this one.This Week's BuzzWe're leaning hard into agents at Weights & Biases! We just released an agents whitepaper (check it out on our socials!), and we're launching an agents course in collaboration with OpenAI's Ilan Biggio. Sign up at wandb.me/agents! We're hearing so much about agent evaluation and observability, and we're working hard to provide the tools the community needs.Also, sadly, our Toronto workshops are completely sold out. But if you're at AI Engineer in New York, come say hi to our booth! And catch my talk on LLM Reasoner Judges tomorrow (Friday) at 11 am EST – it'll be live on the AI Engineer YouTube channel (HERE)!Vision & VideoMicrosoft MUSE: Playable Worlds from a Single ImageThis one is wild. Microsoft's MUSE can generate minutes of playable gameplay from just a single second of video frames and controller actions.It's based on the World and Human Action Model (WHAM) architecture, trained on a billion gameplay images from Xbox. So if you've been playing Xbox lately, you might be in the model! I found it particularly cool: "…you give it like a single second of a gameplay of any type of game with all the screen elements, with percentages, with health bars, with all of these things and their model generates a game that you can control." (X, HF, Blog).StepFun's Step-Video-T2V: State-of-the-Art (and Open Source!)We got two awesome open-source video breakthroughs this week. First, StepFun's Step-Video-T2V (and T2V Turbo), a 30 billion parameter text-to-video model. The results look really good, especially the text integration. Imagine a Chinese girl opening a scroll, and the words "We will open source" appearing as she unfurls it. That's the kind of detail we're talking about.And it's MIT licensed! As Nisten noted "This is pretty cool. It came out. Right before Sora came out, people would have lost their minds." (X, Paper, HF, Try It).HAO AI's FastVideo: Speeding Up HY-VideoThe second video highlight: HAO AI released FastVideo, a way to make HY-Video (already a strong open-source contender) three times faster with no additional training! They call the trick "Sliding Tile Attention" apparently that alone provides enormous boost compared to even flash attention.This is huge because faster inference means these models become more practical for real-world use. And, bonus: it supports HY-Video's Loras, meaning you can fine-tune it for, ahem, all kinds of creative applications. I will not go as far as to mention civit ai. (Github)Figure's Helix: Robot Collaboration!Breaking news from the AI Engineer conference floor: Figure, the humanoid robot company, announced Helix, a Vision-Language-Action (VLA) model built into their robots!It has full upper body control!What blew my mind: they showed two robots working together, handing objects to each other, based on natural language commands! As I watched, I exclaimed, "I haven't seen a humanoid robot, hand off stuff to the other one... I found it like super futuristically cool." The model runs on the robot, using a 7 billion parameter VLM for understanding and an 80 million parameter transformer for control. This is the future, folks!Tools & OthersMicrosoft's New Quantum Chip (and State of Matter!)Microsoft announced a new quantum chip and a new state of matter (called "topological superconductivity"). "I found it like absolutely mind blowing that they announced something like this," I gushed on the show. While I'm no quantum physicist, this sounds like a big deal for the future of computing.Verdict: Hayes Labs' Framework for LLM JudgesAnd of course, the highlight of our show: Verdict, a new open-source framework from Hayes Labs (the folks behind those "bijection" jailbreaks!) for composing LLM judges. This is a huge deal for anyone working on evaluation. Leonard and Nimit from Hayes Labs joined us to explain how Verdict addresses some of the core problems with LLM-as-a-judge: biases (like preferring their own responses!), sensitivity to prompts, and the challenge of "meta-evaluation" (how do you know your judge is actually good?).Verdict lets you combine different judging techniques ("primitives") to create more robust and efficient evaluators. Think of it as "judge-time compute scaling," as Leonard called it. They're achieving near state-of-the-art results on benchmarks like ExpertQA, and it's designed to be fast enough to use as a guardrail in real-time applications!One key insight: you don't always need a full-blown reasoning model for judging. As Nimit explained, Verdict can combine simpler LLM calls to achieve similar results at a fraction of the cost. And, it's open source! (Paper, Github,X).ConclusionAnother week, another explosion of AI breakthroughs! Here are my key takeaways:* Open Source is THRIVING: From censorship-free LLMs to cutting-edge video models, the open-source community is delivering incredible innovation.* The Need for Speed (and Efficiency): Whether it's faster video generation or more efficient LLM judging, performance is key.* Robots are Getting Smarter (and More Collaborative): Figure's Helix is a glimpse into a future where robots work together.* Evaluation is (Finally) Getting Attention: Tools like Verdict are essential for building reliable and trustworthy AI systems.* The Big Players are Feeling the Heat: OpenAI's open-source tease and XAI's rapid progress show that the competition is fierce.I'll be back in my usual setup next week, ready to break down all the latest AI news. Stay tuned to ThursdAI – and don't forget to give the pod five stars and subscribe to the newsletter for all the links and deeper dives. There's potentially an Anthropic announcement coming, so we'll see you all next week.TLDR* Open Source LLMs* Perplexity R1 1776 - finetune of china-less R1 (Blog, Model)* Arc institute + Nvidia - introduce EVO 2 - genomics model (X)* ZeroBench - impossible benchmark for VLMs (X, Page, Paper, HF)* HuggingFace ultra scale playbook (HF)* Big CO LLMs + APIs* Grok 3 SOTA LLM + reasoning and Deep Search (blog, try it)* OpenAI is about to open source something? Sam posts a polls* This weeks Buzz* We are about to launch an agents course! Pre-sign up wandb.me/agents* Workshops are SOLD OUT* Watch my talk LIVE from AI Engineer - 11am EST Friday (HERE)* Keep watching AI Eng conference after the show on AIE YT* )* Vision & Video* Microsoft MUSE - playable worlds from one image (X, HF, Blog)* Microsoft OmniParser - Better, faster screen parsing for GUI agents with OmniParser v2 (Gradio Demo)* HAO AI - fastVIDEO - making HY-Video 3x as fast (Github)* StepFun - Step-Video-T2V (+Turbo), a SotA 30B text-to-video model (Paper, Github, HF, Try It)* Figure announces HELIX - vision action model built into FIGURE Robot (Paper)* Tools & Others* Microsoft announces a new quantum chip and a new state of matter (Blog, X)* Verdict - Framework to compose SOTA LLM judges with JudgeTime Scaling (Paper, Github,X) This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit sub.thursdai.news/subscribe

With ​lives ​on ​the ​line, ​the ​smallest ​misstep ​in ​communication ​can ​have ​critical ​consequences. Patient data gets transferred at the handoff from the preoperative area to the operating room to the postoperative area, but most anesthesia practices have been slow to adopt a standardized approach to sharing this information. Today's guest, Pete Montrie, CRNA, DNP, created the AMPLE approach for his DNP project, and he'll explain how this streamlined process can improve communication and enhance patient safety. Here's some of what we discuss in this episode: Why he chose this topic for his DNP at the University of Alabama. The main issues that the literature identified during these handoffs. How he developed his project and his plan going in. The project resulted in a 70% increase in handoffs based on billing data. Read Pete's DNP Project: https://ir-api.ua.edu/api/core/bitstreams/fc700ea9-3ec8-44e2-a255-0591ceab4be2/content  Visit us online: https://beyondthemaskpodcast.com/ The 1099 CRNA Institute: https://aana.com/1099 Get the CE Certificate here: https://beyondthemaskpodcast.com/wp-content/uploads/2020/04/Beyond-the-Mask-CE-Cert-FILLABLE.pdf Help us grow by leaving a review: https://podcasts.apple.com/us/podcast/beyond-the-mask-innovation-opportunities-for-crnas/id1440309246 Donate to Our Heart Your Hands here: https://www.ourheartsyourhands.org/donate  Support Team Emma Kate: https://grouprev.com/haloswalk2024-shannon-shannon-brekken

In der letzten öffentlichen Folge des Jahres haben wir noch einmal einen richtigen Banger für euch! Die Memphis Grizzlies schwimmen aktuell gegen den Strom der modernen NBA. Weg mit Pick-and-Rolls und Handoffs, stattdessen unzählige Drives und intelligentes Off-Ball-Movement. Wieso haben sich die Grizzlies für diesen Weg entschieden? Und wieso ist diese revolutionäre Offense so erfolgreich? (20:44)Bevor wir diese Fragen beantworten, geht es in den Headlines um die Verletzung von Luka Doncic und die Folgen für die Dallas Mavericks (02:53) sowie die erneute Monster-Performance von Caleb Martin gegen die Boston Celtics (10:03). Den Abschluss der Folge - und damit des Jahres - ...Du möchtest deinen Podcast auch kostenlos hosten und damit Geld verdienen? Dann schaue auf www.kostenlos-hosten.de und informiere dich. Dort erhältst du alle Informationen zu unseren kostenlosen Podcast-Hosting-Angeboten. kostenlos-hosten.de ist ein Produkt der Podcastbude.Gern unterstützen wir dich bei deiner Podcast-Produktion.

In this conversation, Oregon REALTORS® CEO Jenny Pakula sits down with Vice President of SVN Imbrie Realty and SVN Imperial Realty Nick Krautter, to explores the ideas outlined in the second edition of his book, The Golden Handoff. This book guides retiring agents and their successors—whether in residential or commercial real estate—through the process of creating a seamless client transition from a retiring broker to an active broker, while also creating value and preserving relationships. You'll hear actionable advice and valuable resources for a successful transition, as well as insights from Nick's own experience building a thriving real estate business and his own move from being an active agent to retirement.The Golden Handoff (Kindle) is available here: https://a.co/d/3zj9zE1The Golden Handoff (paperback) is available here: goldenhandoff.com Visit the Mindset Matters webpage: https://oregonrealtors.org/mindset-matters-podcast/

Rereleasing one of DAT's most popular episodes! Did you know there's a direct correlation between a perfect handoff and your case acceptance? Kiera explains in this episode, sharing perspectives from both doctors and hygienists. Remember the ICRP method? She touches on that, and gives pro tips on upping that case acceptance through handoffs. Episode resources: Reach out to Kiera Tune Into DAT's Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast Transcript: The Dental A Team (00:05.806) Hey everyone, welcome to the Dental A Team podcast. I'm your host, Kiera Dent, and I had this crazy idea that maybe I could combine a doctor and a team member's perspective, because let's face it, dentistry can be a challenging profession with those two perspectives. I've been a dental assistant, treatment coordinator, scheduler, filler, office manager, regional manager, practice owner, and I have a team of traveling consultants where we have traveled to over 165 different offices coaching teams. Yep, we don't just understand you, we are you.   Our mission is to positively impact the world of dental. And I believe that this podcast is the greatest way I can help elevate teams, grow VIP experiences, reduce stress, and create A -Teams. Welcome to the Dental A -Team Podcast.   The Dental A Team (00:51.246) Hello, Dental A Team listeners. This is Kiera and you guys. Happy day to you. I hope it's a great day. I hope you're having a ton of fun. I just hope you're loving life. I really do. And if it's a rough day, just know I'm giving you a virtual hug. It's going to be all right. Things always work out. I had somebody ask me the other day, said, Kiera, why is life so hard? I said, life is hard because we're not willing to accept that maybe our life looks different than what we were planning on it looking like. It's hard because we're resisting what's actually happening.   I've had that. I've had my whole identity shaken. I've had just some rough, rough things in life. And I think all of us have. I think that that's what makes us human. But I think at the end of the day, when you can look at life and say, you know what? I choose to love life. I choose to be happy. I choose to see the best in this. I choose to accept that life is happening for me and not to me. That's when a perspective changes and all of us have that opportunity. So I hope.   I hope that today is just a good day for you. hope that you choose that perspective to see that life is happening for you and not to you. It's growing you where you ultimately want to grow. It's pushing you. might not feel great, but it's pushing you where you ultimately want to go. All right. That's Kiera just a little like, hey, sending you some love in this world. So today's topic is nothing to do with that.   all about hygiene handoffs and why they're important to case acceptance. Yep. Super sexy, exciting. I hope you're ready. I hope you're just like, yep, let's do this. but hygiene handoffs guys, don't think we realize how much the hygiene department impacts case acceptance. Hi, Jenis, you are awesome. You help us so much. I, you guys, we've done quite a few podcasts around the hygiene department. So today we're going to dive into the hygiene department even more so. And with this hygiene department, first of all, we've done, what would doctor do?   And I just had somebody reach out and ask me, how do we really get this? What would doctor do? We just did a podcast on it. you've got to block it in your schedule. I recommend doing it for four weeks and I recommend doing it case study wise. So round Robin. And if you don't know what the heck I'm talking about, go listen to that podcast, but that's just kind of a follow -up. Somebody reached out, asked me how to do this and then make sure that your doctors. Doctors, I've got to give you a huge tip on this. Please don't try to make our life hard like you did in dental school.   The Dental A Team (03:06.19) We understand that every FMX has about 75 ,000 different treatment plans that you all dentists will create. We understand that. What we need to know in this, what would doctor do exercise is what you normally will diagnose. I understand that that tooth might be a filling. It might be a crown. It might be a root canal. It might be an implant and it might be a bridge. I'm well aware of that, but please doctors for everything lovely and awesome in life, just tell us.   one simple thing that you normally will diagnose. understand you might go rogue. I understand it won't always be perfect and I'm not expecting you to be perfect. What I'm asking is that you give the hygienist and the clinical team an opportunity to feel confident teeing treatment up for you because that's most of the time what you're going to diagnose. We're going to give you a five to 10 % change. That's fine. You still have that, but please, like I said, for everything, holy, lovely, and good in this life, just choose one diagnosis for us.   That's your general go -to diagnosis. We're not putting you in dental school. You're not being graded on the boards. We just need your basic one so we can win and we can teach treatment up for you. Otherwise, if you make it too hard, we say, forget it. We don't want to do this. It's too hard. They're always going to change their treatment plan. They're never going to treatment plan what they, what we think they're going to. So forget it. They can do it all on their exam time. Your case acceptance will be lower. Your patient experience will be lower and doctors, you don't have any help. So that's just my.   I got on a little soap box for you, but I'm advocating for our teams and advocating for our doctors on this one. see both perspectives. So doctors just give us your normal go -to on that FMX. That way we can start to win and help you out as well. So then next is this handoff. We've talked about the I crap handoff. So when doctors come in, we introduce the patient, let them know if they've met them or not. Compliment the patient. They're doing great on their flossing. We give a recap of the treatment we've already discussed. Hashtag teed up.   And we do a personal note. We do it in that exact order as well. Reason being, if I say something personal, the doctor can then pick that up and they have an immediate connection with the patient. Exam time drastically reduces. So those are all things that we've already discussed on other podcasts. Again, if you haven't heard them, go listen to them. Alex is amazing. She links all these in the show notes so you guys can just quickly click on those other podcasts. Shout out to Alex. She's amazing. She's the wizard behind.   The Dental A Team (05:25.994) the keyboard for us that makes all of our show notes amazing and she makes your guys' life real easy. So with that said, next up is going to be these handoffs. So Hygienist giving that really awesome iCrap handoff, sorry it's the worst acronym but you won't forget it, to your doctor when they enter the room. Now some doctors are like, so Hygienist you gotta be on it. I hope you hear me snapping in the background. like, as soon as they walk through that door, you roll into your handoff.   A lot of people say, but cure, I want to go tell my doctor outside of the room. Fine. That's totally fine. You can team up outside of the room, but in front of the patient, you've got to have this handoff. Otherwise doctors got to go through the whole spiel. they've also did with something missed. That patient doesn't know what was being discussed. It brings the patient into the conversation versus the patient just watching the movie versus being an active participant in it. Get your patient to actively be engaged, get them involved in.   Like call your perio numbers out or your probing numbers out, help them co -diagnose with you. Have them look at x -rays with you. Have that patient be an active participant in the procedure versus a passive participant in the visit, if you will. So then doctors and hygienists, two pro tips that we've discussed before is getting them to say yes to you before we even present treatment. So, hey, can I put your bib on? Yes.   Can I lean you back? Yes. Getting them to do it versus saying, okay, now I'll lean you back. Having that patient have autonomy and getting them to say yes throughout your procedure is actually teeing them up to want to say yes for treatment. Psychological guys, I had my whole undergrad in psychology and I love it. And I had a hygienist email me and she's like, Kiera, I tried this. My floor at acceptance is a hundred percent. Rock on. Shout out to you. You know who you are. You emailed me and I loved hearing it. It was so cool. So with that,   Now doctors in the room, we do the treatment plan. Doctor gives a perfect handoff back to the hygienist. All right, it's Kiera. We want to get you back. So doctor is talking to the patient while giving the information to the hygienist. Do you see that triangle? I hope you do. Doctor talks to the patient. That way the hygienist hears what needs to happen. Patient is an active participant versus being just a silent listener. This way we have a perfect handoff. So then doctor gives the perfect handoff. Hey, all right, Kiera. So it looks like we've got some treatment that we want to get done.   The Dental A Team (07:49.762) The great news is you're in good hands and we're going to get your mouth healthy. We're going to do this really easy for you. Doctors, tee up some, some confidence there. Okay. I'd like to get you back in about two weeks. We'll start on that upper right. We'll get that crown and that filling done. I know that was your biggest concern. Don't worry. We'll get that taken care of that way. You can eat again. I'd like to see you back in about two weeks and I'll need about two hours for that appointment. What questions do you have for me? I didn't say, you have questions? I said, what questions do you have for me?   nothing. think I'm good. Fantastic. I can't wait to see you back. You're in great hands. Rachel, are your hygienist? She's going to take great care of you, get you scheduled back for that. Beautiful. Doctor, you did so many great things on that. You told us what they're coming back for. You gave us a timeframe of when they're coming back for it. You told us how much time they need. You edified the hygienist and you gave them confidence that you are a rock star dentist and they're in great hands. High five docs. That is something we need from you. Then we loop. Hygienist, you've just been edified. You've been given the information.   Your job now is to take that information and either schedule right then if you're, if that's your practice protocol or take them upfront with that exact information. This handoff is paramount. I can't tell you when I'm in offices, I sit as a little fly on the wall watching everything go on. I hear this awesome handoff from doctor. I see our hygienist write it down on the route slip or wherever you choose to write it, message it, whatever you choose to do in your practice. I'm big on having something that has to be filled in so we don't miss these boxes.   Then we walk up front and we're like, okay, front desk. Here we go. Cure is ready to go. We'll see you later. Cause you're busy and you're behind and you don't even say anything that doctor just said to you. Darn it. We just lost an opportunity right there. So now the front office is like, okay, we'll see you later. And then they're like, did you get them scheduled back? No, I didn't even know they had treatment. So this handoff hygienist is crucial and you guys are the best of the best of the best at it.   or you're the worst of the worst. It's one of the two. So let's get you to be the best of the best at this. So that's why I like a route slip. That's why I like something that's written. I don't care how you do it. You can use a reusable route slip. You can use a blue note message. I don't care, but it has to be a template of those items. Otherwise it gets messy and sloshy. The goal should be that this patient knows exactly what they're coming back for, when they should come back and how much time they need to come back for. I promise you, if you will do this handoff.   The Dental A Team (10:13.42) and make it your own, that's fine. I don't care how you do it. I don't care. I just care that you get these key pieces in it. If you will do this, your case acceptance will be increased. We won't have patients slipping through the crack and we'll be able to give them the best dental care possible. So then going up front, you literally say exactly what, what doctor said, Hey friend office, this is Kiera. So doctor did find some treatment on her and the great news is she's an awesome hands and doctor's going to do amazing work with her.   Doctor would like to get her back for the upper right for that crown and that filling. That's what she was mostly concerned about. Doctor would like to see her in two weeks for about two hours. I've already got her cleaning scheduled. And Kiera, what questions do you have for me? I've got nothing. Thanks so much. Awesome, Kiera. You are in great hands with the front office. Say their name. They're going to take amazing care of you. And I can't wait to see you back at your next cleaning. Hi, Jenice. You take off and right there front office. Just got the handoff to pick it up to schedule perfectly from there.   So hygienists do this, you edified the front office, you told them that they're great. So you left this patient in great hands. You also re -edified our doctor, reminding them that they're at the best place possible and you gave all the information. So now it's easy to schedule. Hygienists, you are a pivotal piece. You are like a cornerstone in this formula. You're the one who gets the information from the patient to hand off to the doctor. You're the one who gets the information from the doctor to hand off to the front office. You are literally this hinge between doctor, front office, doctor and patient.   you hinge into areas that are pivotal to the patient experience and the patient success. So try it out. Listen back to this podcast, deep dive on it, role play. I can't wait to hear it. You guys are going to do incredible. Hi, Janice. You are paramount and so, so, so valuable in these handoffs. So try it out. Let us know how it goes. And if you guys need help, we do this in practices. We role play it with you guys via zoom or in person and help you guys really dial this verbage in because at the end of the day,   I believe great case acceptance comes from great verbiage. It's all about our confidence and it's about the way we say things, making it easy for patients to say yes. All right guys, as always, thanks for listening. I'll catch you next time on the Dental A Team Podcast.   The Dental A Team (12:22.505) wraps it up for another episode of the Dental A Team podcast. Thank you so much for listening and we'll talk to you next time.  

Nick Krautter is the author of The Golden Handoff: How to Buy and Sell a Real Estate Agent's Business and a top Realtor since 2006 in the Portland, Oregon market.  Nick is an avid golfer, writer, reader, talker, and still gets up early, excited about what each day holds. Join us this episode as Nick talks about the Second Edition of his book, Golden HandoffYou can find Nick by clicking these links below:The Golden Handoff WebsiteLinkedInInstagram --To find out more about Dan Rochon and the CPI Community, you can check this link:www.NoBrokeMonths.com --Do you want to win a FREE 45-minute complimentary coaching session with Dan Rochon and a FREE copy of the book "Real Estate Evolution," a comprehensive 10-step guide to achieving Consistent and Predictable Income?❗❗JOIN THE NO BROKE MONTHS FOR REAL ESTATE AGENTS MONTHLY RAFFLE HERE ❗❗--Stop

This week Women's Running Stories is taking a break and bringing you Unexpected Curves. This is a terrific new podcast hosted and created by Olympian and professional runner Marielle Hall. Unexpected Curves is a topic-driven show that dives into women's sports in ways that, true to the show's name, are unexpected. In the most interesting ways. Tune in to Unexpected Curves each week, where Hall interviews athletes and experts to explore women's sports from new angles. To quote the show description: A unique listening experience for the next generation of sports fans to interact with the stories about the people, and the plays that make an industry. In each episode we will get into the culture of women's sports. Breaking down what's good, what's bad, and what's weird. We'll hear from athletes and experts paving the way for the future, and sometimes we will go back in time to see how we got here in the first place. This is the sports show where we give the girls some support. In the episode highlighted here, Hall talks with Professor Amira Rose Davis about the high participation of Black American girls in track and field. They explore why this trend exists ,and how the cultural tradition of hand games shapes the sport we watch today. Rose Davis is also the co-host of the exceptional feminist podcast Burn It All Down, which is currently on hiatus. Keep Up With Unexpected Curves Instagram: @unexpectedcurves Listen to Unexpected Curves Apple: podcasts.apple.com/us/podcast/unexpected-curves/id1750120522 Spotify: open.spotify.com/show/3sx2j12qArDW5uJ9NoO9ks Keep Up With Marielle Hall Instagram: @mariellehalll Keep Up With Amira Rose Davis Instagram: @mirarose06 Learn more about your ad choices. Visit megaphone.fm/adchoices

How can a simple handoff revolutionize your dental practice? Imagine a system where every transition—from the assistant to the doctor, and from the clinic to the front desk—flows seamlessly. This episode is your ultimate guide to mastering these critical moments within your practice. We dissect various touchpoints of handoffs and explain why having a well-defined system is not just beneficial but essential for maintaining consistency, preventing information loss, and, most importantly, enhancing patient satisfaction.Text us your feedback!Click here to get access to 11 free OmniPractice Videos, a Webinar on creating a team driven practice, the Big Book of Dental Analogies, The Brand Book for New Hires, and the Essential Membership Documents you need!DPH CoachingAt DPH, we don't coach you on anything we haven't personally accomplished ourselves. We provide: One on One Coaching for Doctors, or Doctors and Teams Group Coaching Programs for Teams Minicourses on every practice management topic you need to know Team Coaching for your Front Desk Exactly what you need to level up, whatever level of practice you are at. Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.

What do you mean, "problem" race? Callers talk crime, self-reflection, running, and dolphin noises. Laughing too much? The Hake Report, Thursday, July 18, 2024 AD TIME STAMPS * (0:00:00) Start, very loose * (0:02:50) Problem child * (0:04:18) Hey, guys! * (0:05:18) JD Vance, Trump, RNC, Nick, Women's Forum * (0:08:20) Aborsh bans in 14 states, Southern unhealthiness * (0:11:26) Coffee: "problem race"? * (0:23:20) Coffee: No public school? How to afford it? * (0:27:14) MARK, CA: "problem race," communism * (0:31:28) MARK: What is the problem? * (0:35:49) MARK: LYC, educated ones, Malcolm X, NOI, Zebra * (0:42:01) JOHN, NY: Look in the mirror! * (0:56:19) ASHLEY, CA: Cross Country, Flat or Round? Handoffs * (1:05:22) DANIEL, TX: Running, half-marathon * (1:10:00) DANIEL: Shogun book… fitness, power out, reading * (1:15:22) HADEN, TX: Trump party, BHI, radicals, Biden, caller lies, shooter * (1:26:20) DLive Supers: Marcus Jones * (1:27:52) Supers: Lin Yen Chin: Smiling, Pokemon; Greggatron: Hake crushes * (1:33:35) Coffees: B-day, 2 Corinthians, beauty routine * (1:37:21) JUPITER, FL, 1st: Make dolphin sounds * (1:40:02) SERG, TX: attention-seeking; rejecting correction; news * (1:46:43) Supers: JD Vance, progressive wife? * (1:48:42) Closing * (1:49:55) Starflyer 59 - "Loved Ones" - 2003, "Old" album LINKS BLOG  https://www.thehakereport.com/blog/2024/7/18/the-hake-report-thu-7-18-24 PODCAST / Substack  HAKE NEWS from JLP  https://www.thehakereport.com/jlp-news/2024/7/18/hake-news-thu-7-18-24 Hake is live M-F 9-11a PT (11-1CT/12-2ET) Call-in 1-888-775-3773 https://www.thehakereport.com/show VIDEO  YouTube  -  Rumble*  -  Facebook  -  X  -  BitChute  -  Odysee*  PODCAST  Substack  -  Apple  -  Spotify  -  Castbox  -  Podcast Addict  *SUPER CHAT on platforms* above or  BuyMeACoffee, etc.  SHOP  Spring  -  Cameo  |  All My Links  JLP Network:  JLP  -  Church  -  TFS  -  Nick  -  Joel  Get full access to HAKE at thehakereport.substack.com/subscribe

Transfer sheets act as modern routing slips, tackling common medical communication issues like empathy and inter-departmental communication gaps. In this episode, we emphasized effective use involves organizing thoughts, verbalizing information in front of patients, and maintaining seamless handoffs. We apply these practices across all team members and improve front-to-back office communication, streamlining processes like pre-procedure payments. This not only boosts patient comfort and care but also enhances team efficiency by reducing awkward situations.@02:54 Transfer sheets@03:56 Communication Issues@05:01 Impact  About The Dental Diaries Podcast  Welcome to the 3D Dentist Team Podcast, The Dental Diaries, where we explore implementing the 3D dentist systems from a team perspective. Join me, Meredith, and my co host, Aubrey, as we share insights on cultivating growth and support within your dental team. Whether you're new to the dental field or a seasoned pro, our podcast dives into topics like effective team dynamics and patient care strategies.Expect engaging discussions and expert insights to elevate your dental practice. So hit subscribe and join us on this journey to transform your practice with the 3D Dentist team podcast, The Dental Diaries. And like always, keep flossing and stay bossing!Social MediaAubrey Rosenbaum Instagram - https://www.instagram.com/aubreylayne/LinkedIn - https://www.linkedin.com/in/aubrey-rosenbaum-000190120/Meredith Cooper JonesInstagram - https://www.instagram.com/merecoopjones/LinkedIn - https://www.linkedin.com/in/merecoop/

On the eve of Game 6 Ailish Forfar and Justin Cuthbert bring Mike Futa (5:42) onto the show to discuss what it's like coming back from down 3-0 as he was with the LA Kings in 2014. He looks at what makes the Oilers a true threat, why Bobrovsky is more angry than he shows and how travelling families can become a distraction. Finally, Stanley Cup handoffs, how it gets discussed and decided and weighing star players vs the longest serving members of the team. Next up, Andi Petrillo (30:05) on Euro 2024, the difficulty of watching Italy lose today and what are realistic expectations for Team Canada vs Argentina tonight as Copa América gets underway.The views and opinions expressed in this podcast are those of the hosts and guests and do not necessarily reflect the position of Rogers Sports & Media or any affiliates.

In this episode of The Dental Diaries, we're joined by Andrea and Jess to discuss the importance of effective handoffs in dental practice. Focusing into the nuances of patient transfers, from initial phone calls to treatment coordination, emphasizing the need for thorough communication to ensure seamless patient care. Drawing from personal experiences and practical examples, we highlight how clear, consistent handoffs enhance patient confidence and streamline office operations, ultimately fostering a more cohesive and efficient dental practice. @0:48 Handoffs@10:34 What is a bad handoff?@12:56 Overcoming Bad Handoff@14:22 Importance of Handoff@19:35 Weakest HandoffAbout The Dental Diaries Podcast  Welcome to the 3D Dentist Team Podcast, The Dental Diaries, where we explore implementing the 3D dentist systems from a team perspective. Join me, Meredith, and my co host, Aubrey, as we share insights on cultivating growth and support within your dental team. Whether you're new to the dental field or a seasoned pro, our podcast dives into topics like effective team dynamics and patient care strategies.Expect engaging discussions and expert insights to elevate your dental practice. So hit subscribe and join us on this journey to transform your practice with the 3D Dentist team podcast, The Dental Diaries. And like always, keep flossing and stay bossing!Social MediaAubrey Rosenbaum Instagram - https://www.instagram.com/aubreylayne/LinkedIn - https://www.linkedin.com/in/aubrey-rosenbaum-000190120/Meredith Cooper JonesInstagram - https://www.instagram.com/merecoopjones/LinkedIn - https://www.linkedin.com/in/merecoop/

IN THIS EPISODE...Frustrated by handoffs between teams? Say goodbye to inefficiencies with the 5-step OPTICS™ System!Meet Ryan Weiss, the visionary president of Effective Performance Strategies, who is pioneering a paradigm shift in business optimization with the groundbreaking Optics System. In our conversation today, Ryan unveils the Optics system's transformative potential, from its inception to its streamlined evolution. He shares how it identifies root causes, resolves pain points, and empowers cross-cultural collaboration. Also, Ryan illuminates the path to business success through innovative processes and values alignment.------------Full show notes, links to resources mentioned, and other compelling episodes can be found at http://BlendedWorkforcesAtWork. (Click the magnifying icon at the top right and type “Ryan”)If you love this show, please leave us a review. Go to http://RateThisPodcast.com/blended Be sure to:Check out our website at http://BlendedWorkforcesAtWork Follow Karan on LinkedIn, X, and InstagramFollow SDL on LinkedIn, X, and InstagramABOUT SHOCKINGLY DIFFERENT LEADERSHIP (SDL):This podcast is brought to you by Shockingly Different Leadership, the go-to firm companies trust when needing to supplement their in-house HR teams with contract or interim HR, Learning, and Culture experts to assist with business-critical People initiatives during peak periods of work. Visit https://shockinglydifferent.com to learn more.-------------ABOUT RYAN WEISS:Ryan Weiss is passionate about engaging with business leaders interested in positively influencing the world and has over 20 years of success leading teams, programs, and operations to drive business results and profitability. His strong appreciation for diverse cultures was gained through extensive international work experience, living in 3 countries, and leading global teams across more than 20 countries.Ryan earned degrees in Chemistry (uiuc.edu) & Finance (ku.edu), creating a foundation for understanding businesses' technical, leadership, and financial needs to thrive. Throughout his career, he created what is now known as the OPTICS™ System to enable companies to align people & processes for accelerated performance. The OPTICS™ System has been designed as a simple way for leadership teams to align for improved performance. He is currently writing his second book, which is scheduled for release in 2024. The book will allow readers to understand your challenges through a new lens of clarity.------------WHAT TO LISTEN FOR:1. What prompted the evolution of the optics framework?2. How...

The right handoff can go such a long way. In this episode, Tiff and Dana break down why handoffs are so important for patients, how handoffs can extend from chairside to checkout, and the best way to know if your practice's communication with patients and each other is working effectively. Episode resources: Reach out to Tiff and Dana Virtual Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Handing off work, especially multiple back-and-forth handoffs, can be a huge source of delay and rework in your law practice. Tune in this week to discover how to be more effective when handing off work in your legal practice, minimizing the negative effects of ineffective handoffs. Rework is a harmful form of waste in your practice, so you'll learn about the three different kinds of handoffs that occur in a law practice, and I give you practical tips for mastering effective handoffs.For full show notes, transcript, and more information, visit: https://www.agileattorney.com/15

In this episode: Linda presents a ‘thought paper' on the very complex task of Handover - she calls it a paper that nicely combines educational theory and practical aspects. Linda believes it will win the ‘paper of the year' award! Length: 28 min.  Authors: Young JQ, Ten Cate O, O'Sullivan PS, Irby DM. Publication details: Unpacking the Complexity of Patient Handoffs Through the Lens of Cognitive Load Theory. Teaching and Learning in Medicine. 2016;28(1):88-96. PubMed Linkv

FOUR ACTIONABLE TAKEAWAYS Do not neglect internal research when you're preparing for a sales call. Find out if your company has spoken to them before and dig internally. Prep for your sales calls by understanding lookalike conversations your team has had in the past. Use the lighthouse email to engage someone at the top, mid-deal cycle. Don't just pull them into the boat. Let them know that the boat is there and you have an awesome champion so they can affirm you're in the right place. Don't say “AI” in your sales call. Instead, focus on the problem they want to solve and what they want to do. PATH TO PRESIDENT'S CLUB Co-Founder @ Handoffs Director, Sales @ Sendoso Manager, MM & ENT Sales @ Sendoso Founding Account Executive @ Sendoso THE LATEST FROM 30MPC Tactic Teardown Toolkits & Templates THINGS YOU CAN STEAL Prospecting Lavender: Sales Email Frameworks ZoomInfo: 5 Plays, 30MPC Style Woodpecker: Nick's Sales Cadence Orum: 5 Cold Call Objection Talk Tracks Owler: 4 Multi-Channel Prospecting Touchpoints (Try Owler Max) Boomerang: Tactics for Peak Productivity RocketReach: 8 ways to triple your phone connects and email opens Influ2: 9 Ways to Humanize Your Outreach Discovery & Demo Otter.ai: The Ultimate Discovery Checklist Calendly: Speed up your sales cycle & increase revenue Klue: Dismantling Competitors Clari: How to Sell to the CFO Sales Process Pipedrive: 5 deal cheat codes to cut your sales cycle in half Demandbase: 6 Templates to Accelerate Deals Superhuman: 6 Ways To Be An Inbox Superhuman Gong: Master Class Qwilr: Sales Proposal Upgrade Outreach: 1 Sequence to Create and 5 Templates to Close Salesloft: Selling to Power ONE ASK You know we feel a bit awkward asking, but if you made it this far, it would mean the world if you joined our newsletter. It will increase your chances of making President's Club by 227%. Okay maybe not, but we'd still really love you for it :)

In this episode, the Collin discusses with Tom Slocum the importance of building a sales playbook and how it can benefit a company's go-to-market team. They explore what should and shouldn't be included in a playbook and who should be involved in its creation. Tom also shares insights on measuring the effectiveness of a playbook and the positive results that can be expected, such as improved sales performance, unified processes, and reduced onboarding time.Follow the Host:Collin Mitchell (Partner, Leadium)Our Episode Guest:Tom Slocum (CEO and Founder, The SD Lab)Sponsored By:Leadium | The leader in outbound sales appointment setting*If you'd like to be a guest on the show or have any questions, email us at guest@salestransformation.co - Just tell us why you're reaching out and we'll contact you as soon as we can!

Donnerstag ist Double-Stepback-Tag! Heute beschäftigen wir uns eingehend mit dem neuen Offensivsystem der Philadelphia 76ers (14:14). Welche Änderungen hat es unter dem neuen Headcoach Nick Nurse gegeben? Wie hat sich die Rolle von Joel Embiid verändert? Warum erleben wir gerade die Breakout-Saison des Tyrese Maxey? Rundum: Was macht die Offense der Sixers bislang so stark? Und was haben Handoffs damit zu tun? Heute dürft ihr euch auf einen guten alten Deep Dive freuen! Davor sprechen wir in den Headlines kurz über die gruseligen Detroit Pistons (03:33) und den ewigen LeBron James (07:56). Und zum Abschluss könnt ihr wie immer bei der Trivia-Frage ...Du möchtest deinen Podcast auch kostenlos hosten und damit Geld verdienen? Dann schaue auf www.kostenlos-hosten.de und informiere dich. Dort erhältst du alle Informationen zu unseren kostenlosen Podcast-Hosting-Angeboten. kostenlos-hosten.de ist ein Produkt der Podcastbude.Gern unterstützen wir dich bei deiner Podcast-Produktion.

Donnerstag ist Double-Stepback-Tag! Heute beschäftigen wir uns eingehend mit dem neuen Offensivsystem der Philadelphia 76ers (14:14). Welche Änderungen hat es unter dem neuen Headcoach Nick Nurse gegeben? Wie hat sich die Rolle von Joel Embiid verändert? Warum erleben wir gerade die Breakout-Saison des Tyrese Maxey? Rundum: Was macht die Offense der Sixers bislang so stark? Und was haben Handoffs damit zu tun? Heute dürft ihr euch auf einen guten alten Deep Dive freuen! Davor sprechen wir in den Headlines kurz über die gruseligen Detroit Pistons (03:33) und den ewigen LeBron James (07:56). Und zum Abschluss könnt ihr wie immer bei der Trivia-Frage mitraten. (1:13:40) Noch ein Hinweis in eigener Sache: Für Julius' Community-Reise nach Miami sind nur noch zwei Plätze frei - also greift zu! Hier gelangt ihr zur Seite mit allen Infos. Schickt uns gerne jederzeit Anmerkungen, Fragen, Feedback und Kritik per E-Mail an doublestepback-podcast@gmx.de oder via Instagram (Julius / Lorenzo) und Twitter (Julius / Lorenzo).

HoopsTeambuilding.com Basketballblackfriday.com Welcome to Coaching Youth Hoops with Steve Collins and Bill Flitter. In this episode titled "When to Introduce Dribble Handoffs in Youth Basketball," Steve and Bill discuss whether or not dribble handoffs should be taught at the 5th-grade level or any level of youth basketball. They share their insights on the importance of foundational skills like footwork and ball handling, as well as the benefits and challenges of incorporating dribble handoffs into offensive strategies. Join them as they delve into this topic and provide valuable guidance for coaches looking to enhance their players' skills and overall understanding of the game. Don't miss out on this thought-provoking discussion on Coaching Youth Hoops. Coaching Youth Hoops, Facebook group, dribble handoffs, screens, footwork, ball handling, shooting, offense, youth basketball, talented players, less talented players, Teachhoops.com https://forms.gle/kQ8zyxgfqwUA3ChU7 Coach Collins Coaching Store Learn more about your ad choices. Visit megaphone.fm/adchoices

Joey Coleman helps companies keep their customers and employees. As an award-winning speaker, he works with organizations around the world ranging from small startups to major brands such as Volkswagen Australia, Zappos, and Whirlpool. His First 100 Days® methodology fuels the remarkable experiences his clients deliver and dramatically improve their profits.His Wall Street Journal #2 best selling book, Never Lose a Customer Again, offers strategies and tactics for turning one-time purchasers into lifelong customers and his upcoming book, Never Lose an Employee Again, details a framework companies around the world can use to reduce turnover and increase employee engagement. When not speaking to audiences around the globe (he's spoken on all seven continents), Joey enjoys playing board games, building LEGO sets, and reading bedtime stories with his amazing wife and two young sons.SHOW SUMMARYIn this episode of Selling From The Heart, Joey Coleman joins Larry Levine and Darrell Amy on the Selling From the Heart podcast to discuss the importance of building strong relationships with both customers and employees. He emphasizes the need to move from transactional to transformational relationships and shares insights from his research on the first 100 days of a customer's experience. Joey also highlights the connection between employee experience and customer experience, and offers practical strategies for improving both.KEY TAKEAWAYSBuilding personal and emotional connections with customers is essential for transforming transactional relationships into transformational ones.The first 100 days of a customer's experience are crucial for establishing a strong foundation and reducing fear, doubt, and uncertainty.Handoffs between salespeople and account managers can be improved by ensuring clear communication and maintaining emotional connection.Employee experience is just as important as customer experience, and everyone in the organization plays a role in creating a positive work environment.Salespeople have the opportunity to improve employee experience by elevating the status of their colleagues and recognizing their contributions.QUOTES"Selling from the heart is all about looking for the opportunities to not only identify, but develop and reinforce personal and emotional connection with the people we interact with." - Joey Coleman"When a human makes a purchase, their brain floods with dopamine. But almost as quickly as that dopamine floods their brain, it starts to recede, replaced by feelings of fear and doubt and uncertainty." - Joey Coleman"If the customer feels that the salesperson is still emotionally connected, is still involved, this can be something as simple as one of my favorite tools for handling this." - Joey Coleman"Happier employees equals happier customers. If your customers hate interacting with you, chances are your employees are going to hate coming to work." - Joey Coleman"We all play a role in employee experience. What's interesting is most of us have never thought about that." - Joey ColemanLearn more about Joey Coleman: LinkedIn: https://www.linkedin.com/in/joeycoleman1/Learn more about Darrell and Larry: Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/Website: https://www.sellingfromtheheart.net/Got a video about how you sell from the heart? Share it by texting VIDEO to 21000.Please visit https://www.sellingfromtheheart.net/ book to pre order your copy of the rerelease of the Selling from the Heart book. SUBSCRIBE to our YOUTUBE CHANNEL! https://www.youtube.com/@UCi6OCvGpgQjg8YXg0Hst4NAPlease visit WHY INSTITUTE:https://whyinstitute.com/Please go to WORK BETTER NOW:https://www.workbetternow.com/Click for your Daily Dose of Inspiration:https://www.sellingfromtheheart.net/dailyCheck out the 2023 Authentic Selling Challenge:https://authenticsellingchallenge.com/Get your Insiders Group FREE PASS here:https://www.sellingfromtheheart.net/free-pass

Sponsors: Do you need a new website or marketing agency? Check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ Have you or your team ever felt frantic or too busy to properly lead patients from back to front office? This week we're covering just that! We're running through how you can perfect the patient hand-off and increase treatment acceptance significantly in your practice. Discover the secrets to boosting your communication skills, raising profits for your practice, and putting a smile on a patient's face all at once! Learn why using patient-friendly language is crucial – forget jargon like "third party financing" and connect with your patients on a personal level. We'll also share tips on having backup employees ready for a seamless check-out experience and the importance of educating patients upfront. Plus, find out how sending patients home with photos and a beautifully laid-out treatment plan can make all the difference. Dive into this episode to learn how to turn your patient hand-offs from unorganized and frantic, to seamless and smooth! Register for the Front Desk Pro Seminar September 29th, 2023! https://classicpractice.com/front-desk-pro-registration/

The JournalFeed podcast for the week of Sept 4 - 8, 2023.These are summaries from just 2 of the 5 article we cover every week! For access to more, please visit JournalFeed.org for details about becoming a member.Tuesday Spoon Feed:In this video review, information contained in out-of-hospital cardiac arrest (OHCA) patient handoffs was highly variable, which is an area for quality improvement and standardization. Try this checklist!Wednesday Spoon Feed:In non-ischemic right bundle branch block (RBBB) ECGs, we expect discordant ST depression and T wave inversions in leads V1-V3. ST segment elevation, or even an isoelectric ST segment, in these leads is abnormal and should make us concerned for ischemia. See below.

Figma has a brand new feature called Dev Mode! Adam was at Figma's big conference Config and he came here to teach us everything he knows about what Dev Mode has to offer. We also discuss why design handoffs are so difficult and tricks we've learned along the way.Chapters:0:00 - Is Figma bad at CSS too? 0:29 - We are bad at design handoffs.1:46 - Adam was at Figma Config2:59 - A designer and developer story5:34 - The difficulties from a design to CSS7:45 - “Micro-decisions” in design9:54 - Handoffs were the inspiration for Visbug10:42 - It's hard to get consistently get the design correct12:44 - What is DevMode? 13:40 - 30% of Figma users are developers.15:10 - How DevMode works18:48 - Figma can be the “source of truth” for Components 20:39 - Visually coding in Figma 21:53 - Designers can mark things “ready for dev”21:59 - Generates a changelog 21:30 - A copy SVG button! 23:24 - DevMode still needs some work with layouts 25:23 - There's a Box Model in Figma! 27:00 - A tangent on :has() 28:20 - display: contents is a hidden gem30:02 - A recap of DevMode features

In many organizations, an enormous amount of time and energy is wasted by sloppy handoffs. Effective requests and delegation require the confidence to hand off tasks to the people best equipped for the task, regardless of their role or title. Ralph and Bill discuss the importance of getting past hierarchy and making the task the…

  In a world turned upside down by the pandemic, one Child Life Specialist found herself on a journey she never could have anticipated. But little did she know, a twist of fate was about to lead her down an unexpected path. This story is the catalyst for a groundbreaking virtual Child Life Specialist program. Stay tuned to discover how her resilience and determination transformed the healthcare experience for children and their families, forever changing the landscape of pediatric care. In this episode, you will be able to: Explore the unique workings of the virtual child life specialist program at Helen DeVos Children's Hospital. Dive deep into the methodology behind pre-surgical tours and outpatient surgery center tours to deliver premium care. Realize how fundamentally decreasing anxiety levels pre-medical procedures can contribute to empowering families. Dive into the groundswell of positive feedback flooding in from staff and families regarding virtual visits. Realize the compelling need for specialists to craft personalized messages for optimal patient interaction.  My special guest is Sarah Lanham Meet Sarah Lanham, a dedicated and passionate Certified Child Life Specialist revolutionizing the field with her innovative virtual services. She hails from Grand Rapids, Michigan, working at the renowned Helen DeVos Children's Hospital. Since stepping into the world of virtual patient care, Sarah has effectively transformed traditional face-to-face services, demonstrating the direct impact virtual child life services can have on kids and their families. Her work not only helps to demystify hospital visits for children but also significantly reduces their apprehension and fear. Her successful adaptation to a virtual setting underscores her skill in navigating the modern needs of child healthcare. The key moments in this episode are: 00:00:00 - Introduction, 00:02:07 - Transition into Virtual ChildLife Services, 00:06:30 - Daily Responsibilities, 00:09:09 - Challenges and Solutions, 00:12:19 - Impact and Feedback, 00:14:21 - Constant Communication and Handoffs, 00:14:57 - Need for More Child Life Specialists, 00:15:47 - Success of Email Communication, 00:16:51 - Technology's Impact on Appointment Reminders, 00:17:39 - Appreciation for the Guest's Work,   Whether you are a parent or professional, we want you to join our community. Sign up for our newsletter here. Parents, download our free parent starter kit. When you download our starter kit, you'll learn how to: Give medicine to your child without it becoming a wrestling match Prepare your child (and yourself) for a shot so they can feel less anxious Create and use a coping plan for any medical appointment or procedure The first sign of sniffles, or worse, shouldn't send you into a tailspin. Feel confident in your role as a parent and advocate, no matter what medical situation you're facing. Child life specialists, get affordable PDUs on-demand here. Shop for your CLOC gear here.  

Podcast SummaryIn this conversation with Simon Chuang, Director of Digital Marketing at Lacework, he talks about orchestrating and implementing high-quality lead-opportunity handoffs to drive efficiency and growth.Today, you'll hear about Lacework's process and execution, their lead opportunity quality feedback loop, how they systematize data collection further down the funnel, the things that Simon would've done differently a year ago, and the exciting next frontier.Prior to joining Lacework, Simon served as the Manager of Digital Marketing and Web Strategy at Lam Research, Senior Marketing Manager at Revvo, and as Senior Digital Marketing Manager at Druva.Episode Outline[02:54] Lead opportunity quality feedback at Lacework.[05:00] The process and execution.[09:58] Systematizing data collection.[11:56] What Simon would've done differently.[14:20] What's the next frontier? Connect with SimonWebsite.LinkedIn. Connect with Matter MadeMatter Made.LinkedIn (Eli).

Communication and Handoffs on Labor and Delivery: A Culture of Safety with Andrea Girnius, MD

In this episode we are joined by Isaac Wilson and John Bianchi. Isaac is the CTO of Octane Solutions and John is the CEO of Blue Comet Media. Between the two of them, they have an impressive resume of sales and marketing experience, which we dive into in depth. Timestamps (0:40) Career History (5:45) Travel & Fulfillment (10:55) Initiating Connections (17:25) Conversations & Questions (28:20) Sales & Consulting Tips (39:30) New Technologies (49:55) Handoffs (51:00) Final Question As always, please leave a five-star review if you enjoyed the episode. Watch episodes on YouTube Follow us on Twitter Isaac's LinkedIn John's LinkedIn

In this episode we are joined by Will Clemente. Will is a well-known contributor within the Bitcoin community, former Lead Insights Analyst at Blockware, and Co-Founder of Reflexivity Research. He is a frequent guest of the Pomp Podcast and many others. Timestamps: (0:35) New Year & Resolutions (2:15) Discovering Crypto (10:40) Twitter (18:40) Finding Job Opportunities (22:10) Benefits of Writing (27:10) On-Chain Analytics (37:05) Starting Reflexivity Research (43:35) Handoffs (46:25) Final Question As always, please leave a five-star review if you enjoyed the episode. Watch episodes on YouTube Follow us on Twitter Will's Twitter Reflexivity Research

This is episode 2 of 2 sessions Jake gives on how to improve the customer handoff process. This second session focuses on bringing Customer Service into the handoff process and focusing on creating  power users for your company. In this episode, Jake covers:Sales teams that close the most deals also do the best job of explaining the next steps. Salespeople can slow deals down and not even know it because they aren't thinking about the handoff.If you want a great handoff from Sales to CS, talk about implementation early. Make it your mindset that you are creating power users for your company and you'll be wildly successful.Hit the subscribe button on your favorite podcast player so you don't miss the next episode.Check out the full article and recording on skaled.com: https://skaled.com/insights/sales-handoff-process/…Sign up for the Modern Leader Newsletter for more tips and talks like this from Jake: https://skaled.com/modern-leader-sign-up/Follow Jake: LinkedIn: https://www.linkedin.com/in/jakedunlapInstagram: https://www.instagram.com/jake_dunlap_/Twitter: https://twitter.com/jaketdunlapWebsite: https://www.jakedunlap.com/

This is episode 1 of 2 sessions Jake gives on how to improve the customer handoff process. This first session provides a script for the cold/general handoff from SDR to AE and a script to use with buyers that have high intent. In this episode, Jake covers:How you should deal with people differently if they have high intent versus low.A straightforward script on how to take the buyer handoff (from SDR to AE) from a level two experience to a level eight. Imagine how much an AE will love you (as an SDR) if you set the first meeting and let the buyer know what the second meeting will likely be and already get the ball rolling. You basically set two meetings in one.Hit the subscribe button on your favorite podcast player so you don't miss the next two episodes.…Sign up for the Modern Leader Newsletter for more tips and talks like this from Jake: https://skaled.com/modern-leader-sign-up/Follow Jake: LinkedIn: https://www.linkedin.com/in/jakedunlapInstagram: https://www.instagram.com/jake_dunlap_/Twitter: https://twitter.com/jaketdunlapWebsite: https://www.jakedunlap.com/

The Tennessee Titans have found their identity. It's not pretty, but it's effective. They have won five straight games despite an offense that continues to score fewer and fewer points each week. That offense relies increasingly on running back Derrick Henry, who seems to get better as the season progresses. The defense, likewise, continues to get more ferocious and has allowed opponents increasingly fewer points. ... The 17-10 victory over the Houston Texans might not have been a work of art, but it was a thing of beauty in that it was a showcase for what the Titans do best on both sides of the ball. ... Rookie quarterback Malik Willis did not get much of a chance to show what he could do in his first start. He did what coaches asked him to do, which primarily was hand the ball to Henry. The limited opportunities he had in the pass game showed how much work he still has to do. ... Up next is a prime-time matchup with the Kansas City Chiefs that should serve as a litmus test for just how good this team is. After all, Tennessee's current win streak has been built exclusively against teams with winning records. ... Of particular concern with Kansas City is tight end Travis Kelce. And the challenge of containing him will be even greater if safety Amani Hooker, who left the Houston game with an injury, is unable to play this week. ... The week began with much uncertainty about the status of quarterback Ryan Tannehill. But the Titans have put themselves in a position in which they can be patient and not rush him back into the lineup if he is not healthy enough to play, even for a game such as this week's.

Curious how you win this infinite game of business when everyone is playing the same game? The answer is iteration speed. And how do you get faster iteration speed? We provide one tactic in this episode.Go deeper on Organizational Design & Handoffs.

In this episode, we describe how critical it is to design the appropriate organizational structure, handoffs between people and departments, and the review process cadence. This becomes exponentially more difficult the more people you add to a team.

If you've been listening to the podcast for awhile now, you know that Mackenzie is the leading lady of Jealous as she *loves* hearing the unique stories of our guests that join us every week.Though the podcast is her baby, the time has come where she is delivering her own baby…along with moving and building a new house.And since she will be on maternity leave for three months, there is a new voice you will be hearing from that we want to introduce you to… Shelby is going to be keeping Mackenzie's seat warm until she returns!Some of the squirrel thoughts Mackenzie and Shelby discuss are:Final gender guessesWho got the speeding ticket sent to our officeOpinions on the mustache fadAnd more!Ready to hear more from the conductors of the hot mess express? Click play now!If you want to send your support to Mackenzie, she would love to hear from you in an iTunes review! There's nothing we love more than connecting with our listeners. And also screenshot this episode, share it on your Instagram story, and tag us @itsbingbang so we can personally thank you!

Veteran, new and aspiring executives need methods to be successful in their organization. There are 1000s of leadership podcasts, videos, blogs, and articles but few authors address what to do or how to do it. We have witnessed many executives who are efficient (doing things right), but few executives are effective (doing the right things). We believe this is misguided and aim to remedy the shortfall with executives. This is the 95th episode of the Effective Executive podcast. In this episode, Tripp Babbitt shares how handoffs ruin the customer experience and increase costs. Download our Effective Executive Starter Kit.

Elegant Handoffs & PIT Stops in Your Dental Practice Episode #389 with Kirk Behrendt & Heather Crockett There's a great deal of pressure in the dental industry to move quickly and get through as many patients as possible to be more profitable. But is that creating a healthy atmosphere in your practice, or does it instead cause more conflict? Today Kirk Behrendt brings practice coach Heather Crockett on the show to discuss the topics of the Elegant Handoff and the PIT Stop—find out how utilizing these systems will lead to more clarity, predictability, and overall patient satisfaction. To learn why you need to slow down and make a PIT Stop, listen to Episode 389 of The Best Practices Show!   Main Takeaways:   Predictability and clarity help to calm the patient and set everyone up for success.   When you deliver on what you promise, you create trust in the marketplace.   A second set of eyes helps you more accurately assess a situation.   Slow down and make a PIT Stop—discuss the Procedure, Investment, and Time involved.    A PIT Stop leads to more clarity.   Learn to ask questions instead of talking more.   Practice these systems and they will become more natural.   Quotes:   “One of the challenges you have is creating a predictable, safe environment for your patients where they know what to expect and it actually happens the way you described it. And so there's two components to it: we call it an Elegant Handoff, and then there's something called the PIT Stop. Now you as a dentist, you know this; if you can put these things in place, it gives you what you and your team need—you need high levels of predictability. It's an incredible system.” (01:46—2:18)   “One of the things you have to do is you've got to learn how to over-deliver. Now, I say that because the only businesses in the world that are growing, they're over-delivering, which means they're making promises and they're giving people that they serve a little bit more. Now the first piece of this is you've got to deliver on what you promise, and we use a formula internally, and we use it in almost everything we do, which is E-R=C…Expectations minus Reality equals Conflict. If you can build your dental practice where expectations are set, and the reality is your patients…what happens to them or happens with them or happens as a result meets their expectations, you have little or no conflict. The challenge for most businesses is we have so many expectations but the service or the experience provided is less than we expect, so the reality is much less.” (04:57—05:54)   “In a dental practice you guys have so many processes, there's a lot of moving pieces. And so, putting in a system where you can make promises and they're delivered the way you promise them, it has multiple benefits. Like I said, it benefits the patient, it benefits the team members because they're doing the same thing every single day, it improves the quality and consistency in which you deliver your care because it's enhancing the product—you're going to see, you're going to become more efficient. You're actually going to be able to promote more because you're going to become more confident, and you're probably going to do it in less of a time frame.” (06:36—07:15)   “Every single appointment, and I do mean every appointment, do a PIT Stop, which means we're going to slow this down. Even if the patient wants to do the procedure today, we're going to pause, and we're going to go through our system, because I know if we don't have a lot of clarity before we start treatment, that's where problems happen—that's where bombs go off, and surprises take the equity out of the relationship.” (09:07—09:31)   “By implementing an Elegant Handoff—this PIT Stop that you're talking about—really helps to make our patients feel comfortable, and then it propels them to refer the people that they care about—their...

Chief Nurse Officers (CNO’s), Gay Landstrom Ph.D., RN, NEA-BC, FACHE – SVP and CNO of Trinity Health – and Kim Maguire RN, BSN, MBA/HCM, CENP - EVP and CNO at Northwest Community Hospital (NCH) in Chicago – join the “Leader Dialogue” co-hosts for this timely and relevant podcast. The podcast topic is “Operating as One: […] The post Operating As One: Employee Empowerment and Seamless Handoffs appeared first on Business RadioX ®.

Der Handoff ist im modernen Basketball immer populärer geworden. Aber warum eigentlich? Wie lassen sich durch Handoffs Vorteile generieren? In welchen Situationen bietet sich ein Handoff an? Wann ist ein Handoff nicht die beste Wahl? Welche Spacing-Varianten sind für Handoffs vorteilhaft? Max und David führen eine offene Diskussion in der sie viele Meinungen und Ideen dazu austauschen.

Did you know there's a direct correlation between a perfect handoff and your case acceptance? Kiera explains in this episode, sharing perspectives from both doctors and hygienists. Remember the ICRP method? She touches on that, and gives pro tips on upping that case acceptance through handoffs. Episode resources: Reach out to Kiera Listen to episode 407, WWDD: What Would Doctor Do? Learn about the ICRP method in episode 383, How to Shorten Exam Times AND Keep Value Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast on iTunes

We got everyone together in classic ASOTU fashion yesterday on Clubhouse, and the insights that came out of it were nothing short of impressive. Also, Paul walks us though a stellar service experience that was thwarted by technology drop off from the OEM to the dealer. Clubhouse Room Replay: https://www.clubhouse.com/room/xqBA1W8Z

Perioperative handoffs, also known as handovers or signouts, are patient care transitions between clinicians or teams. They represent breaks in the continuity of care that have ability to introduce error, increasing the risk of adverse patient outcomes. Handoffs can be improved through standardization, which makes information transfer more reliable by scripting the interactions between care team members. Standardizing perioperative handoffs from the operating room (OR) to the intensive care unit (ICU) is associated with improved handoff quality and patient outcomes, but changing clinician behavior is not always straightforward. In this talk, Dr. Meghan Lane-Fall describes the potential risks associated with OR to ICU handoffs, proven strategies for improving them, and the use of implementation science to promote the uptake of standardized handoffs.

World Series Game 1 goes the Braves' way, do they have the momentum...(0:00) College Football recap with Keegan Bowman + Kenny Pickett praise...(29:34) --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

Topics in this conversation include: Aneesh explains why he was chosen by President Obama to be the first Chief Technology officer and the goals that he had while in that position. 5:27Aneesh discusses how transitioning to value-based care will drive interoperability among healthcare systems, providing higher quality, more connected care for patients. 16:00There are handshakes and handoffs between the public and private sector that can occur to encourage the transition to value-based care. 25:28Aneesh shares the sobering findings that Care Journey has uncovered in relation to health equity and ACOs. 30:20

In this episode we discuss how and why to perform sales to operations handoffs for your building automation projects

Check out Melanie's post that led to this podcast here: https://www.linkedin.com/feed/update/urn:li:activity:6814296863139799040/ 

For a military intervention to end successfully, foreign forces have to hand off security to domestic forces. But historically, these transitions have rarely gone well. In a paper in the American Economic Review, political scientist Austin L. Wright examined the impact of NATO troop withdrawals from Afghanistan on insurgent violence and local perceptions of security conditions. He and coauthors Thiemo Fetzer, Pedro C. L. Souza, and Oliver Vanden Eynde found that the Taliban held back from attacking coalition forces during the initial stages of the drawdown to disguise their true strength, ramping up violence once security was left completely to Afghan forces. Their insights shed light on why the late stages of the current withdrawal have been worse than expected.  Professor Wright recently spoke with Tyler Smith about NATO's withdrawal from Afghanistan and what the US can do to improve security transitions in the future.  

Episode 385: Steve and John discuss steps you can take now to make sure someone could successfully step in and manage your financial affairs if the unexpected happens.   They will also give you some insight into international stock trends you may want to consider as you plan your portfolio. 

Trey is back for the second time in as many days! This time he is joined by Mike Williams (frequent guest on A Ginger's Tailgate podcast). Mike is a youth basketball coach and they discuss how he got into coaching and where he hopes to go. Then they get into their thoughts on the NBA Playoffs. Mike gets into the Suns Dribble Handoff action during the Lakers series. They also discuss Jimmy Butler and the Miami Heat. This was taped after Suns-Lakers Game 4, so Trey may have double dipped or changed some thoughts... Stay safe wherever you are and be sure to check out the following links: Our https://www.youtube.com/channel/UCf3SGTDFclUhtLALNHMoCoA (YouTube Page ) for all of our videos! (Be sure to Subscribe to be notified in the future!) Trey https://twitter.com/finalfinally (@finalfinally) for links to everything he is working on! https://hoop-social.com/ (Hoop Social) for additional basketball content!

A brief discussion about improving your service management Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey is an accomplished author with five acclaimed books in the subject area and a popular YouTube channel with approximately 1,000 videos on various topics. Also, please follow the Service Management Leadership LinkedIn page.

Review of a Medicare database shows no mortality difference in patients admitted toward the end of a hospitalist's block of days versus toward the beginning except for among the sickest patients. Assessment of Care Handoffs Among Hospitalist Physicians and 30-Day Mortality in Hospitalized Medicare Beneficiaries

What happens when the powers to launch nuclear weapons is passed from one presidential administration to another? Lee will break it down. See omnystudio.com/listener for privacy information.

My new book LOSERTHINK, available now on Amazon https://tinyurl.com/rqmjc2a Find my “extra” content on Locals: https://ScottAdams.Locals.com Content: Election allegations and debunking 5 Chinese propaganda programs terminated in US Whiteboard: Experts Vs President Trump If you would like to enjoy this same content plus bonus content from Scott Adams, including micro-lessons on lots of useful topics […] The post Episode 1208 Scott Adams PART2: Ballots Under Tables, Thumb Drive Handoffs, Grading the Experts Vs Trump. What is Real? appeared first on Scott Adams' Blog.

My new book LOSERTHINK, available now on Amazon https://tinyurl.com/rqmjc2a Find my "extra" content on Locals: https://ScottAdams.Locals.com Content: Election allegations and debunking 5 Chinese propaganda programs terminated in US Whiteboard: Experts Vs President Trump ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ If you would like to enjoy this same content plus bonus content from Scott Adams, including micro-lessons on lots of useful topics to build your talent stack, please see scottadams.locals.com for full access to that secret treasure. --- Support this podcast: https://anchor.fm/scott-adams00/support

My new book LOSERTHINK, available now on Amazon https://tinyurl.com/rqmjc2a Find my “extra” content on Locals: https://ScottAdams.Locals.com Content: Election allegations and debunking 5 Chinese propaganda programs terminated in US Whiteboard: Experts Vs President Trump If you would like to enjoy this same content plus bonus content from Scott Adams, including micro-lessons on lots of useful topics […] The post Episode 1208 Scott Adams PART1: Ballots Under Tables, Thumb Drive Handoffs, Grading the Experts Vs Trump. What is Real? appeared first on Scott Adams' Blog.

In this episode we talk to Megan Bowen, Chief Customer Officer at Refine Labs. If you like this episode, you'll probably also love... ...this past episode: Demand Generation vs Lead Generation: What’s More Effective? with Chris Walker ....and these books: Never Lose a Customer Again by Joey Coleman The Transparency Sale by Todd Caponi Are you getting every B2B Growth episode in your favorite podcast player? If not, you can easily subscribe & search past episodes here. You can also find us on Apple Podcasts or Spotify.

Life is full of handoffs. Whether the handoff is your child's first day at school, handing your daughter the car keys, sending someone you love on a global journey, handing over the family business or leadership in an organization, we all experience handoffs. This talk reveals 3 Biblical keys to handoffs that result in victory, and then applies it to a most significant handoff relay beginning in our own Lifegate family.

Season 3 – Episode 9 – Communication and Handoffs Last time we talked about how to increase and communicate culture within your practice with your team. Let’s move into another topic, this time communication with your patients, particularly with hand-offs to the Dr. and others within your office. What is a handoff? The Rule of Seven Benefits of a Proper Handoff How to Handoff What are the Benefits of Doing This Well? Click Here and choose ‘Save Link As’ to Download the Podcast Click Here for the Podcast Notes Subscribe to the Podcast Subscribe http://www.hygieneprofitleaders.com/httpwww-hygieneprofitleaders-comwp-contentuploads202005s-3-ep-9-communication-and-handoffs-mp3/feed/ 0

Dana Faber, Patient Safety/Risk Manager at The Doctors Company, moderates this panel interview on high acuity adult transfers with Denise McCord and Kelly Clement.

Dana Faber, Patient Safety/Risk Manager at The Doctors Company, moderates this panel interview on high acuity pediatric transfers with Dr. Chrystal Rutledge and Stefanie McKerley.

Kiera’s dental tips today revolve around perfecting the hand-off. What does it take to make the best cookies ever? The right ingredients and stellar instructions...continue reading...

Chatting with Blaze about interfacing with air ambulance flight crews

You’re lining up for takeoff on a cool, foggy morning. A recent frontal passage has left behind low ceilings, marginal visibility, and a thick cloud layer. If you were flying any other airplane, you probably would've canceled the flight. As an experienced pilot and airplane owner, you have confidence in yourself and your machine.Cleared for takeoff, you release the brakes and apply full power. The engines spool up quickly and evenly, pushing you ever-so-slightly into the seat. The throttles go all the way to the firewall without a second thought; no need to worry about over speeding or over-temping the engines thanks to the FADEC’s takeoff detent which automatically controls and monitors the engine’s output. With takeoff power set, acceleration is quite brisk. In just a few seconds, and only 3,000 feet of runway behind you, you reach rotation speed of 90 knots. Positive rate, gear up. At 400 feet, you bring the flaps up and bring the throttles into the climb power detent.In the blink of an eye, you’re in the clouds. It’s a fairly benign experience though thanks to the Mustang’s G1000 panel and GFC700 autopilot. Climbing out at 190 knots, you see climb rates close to 3,000 feet per minute. You could get even more with a slightly slower airspeed. In a matter of minutes, you’re through the thick cloud layer leaving you with blue skies and sunshine ahead. After a brief level off, you make it to your cruise altitude of FL350 in just 17 minutes. You could go higher, up to FL410, but today, the winds are more favorable at this altitude.With George doing the flying, you’re left to managing the airplane’s systems, supervising the automation, and talking to ATC. Handoffs come quickly with a cruise speed of 340kts true; that’s Mach 0.63, a pretty reasonable speed for a jet of this size, especially when you consider you’re burning about 85 gallons per hour.A typical flight for this airplane is about 500-700 nautical miles. A 600-mile flight would take you just shy of two hours with plenty of reserves. Useful load on the aircraft is 3,100 pounds, leaving you a full-fuel payload of about 700 pounds. That’s good for three average-size adults and their luggage. As with many general aviation airplanes, there’s always a tradeoff between payload and fuel.The top of descent comes quickly, and before you know it, it’s time to come down. Descents are easily managed thanks for the VNAV feature in the G1000 which can be set up for any arrival. In addition, the Mustang’s speed brakes can be deployed anytime to assist the airplane in getting down faster. The gear can be extended at a whopping 250 knots. With ADS-B, the Mustang can fly virtually any instrument approach with ease, including ILS and LPV. Thanks to the 3-axis GFC700 autopilot, the airplane can fly the approach down to minimums with a Vref approach speed of 90 knots, which is perfect whether you’re on an instrument approach or in the pattern.Touchdown is smooth and the airplane stops quickly. While there aren’t thrust reversers on the Mustang, the FADED keeps the engine idle RPM quite low, aiding in deceleration. Not to mention the speed brakes and big rig-powered wheel brakes. Landing performance is a generous 2,390 feet.That was a fun demo flight, but it’s time to make a decision. By now you're an experienced pilot and airplane owner. You've flown a lot of airplanes, and after years of flying pistons and a handful of turboprops, you’re ready for the speed, capability, and safety you can only get from a jet. But which one? There’s no one-size-fits-all solution; every airplane does some things well, and other things not-so-well.The Citation Mustang is a twin-engine, single-pilot certified, entry-level light jet built by Cessna Aircraft Company between 2006 and 2017. A total of 479 aircraft were produced with hundreds sold to owner/pilots. The Mustang boasts comfort, capability, performance, and efficiency while being a suitable next step for high-performance piston and turboprop owners. Equipped with the Garmin G1000 avionics package, you’ll feel right at home when sitting up front. And thanks to its fully automated FADEC-equipped powerplants, power management is as simple as it gets. Other features include club seating for up to five passengers, cruise speeds of 340 knots True, de-ice boots, speed brakes, dual-zone climate control, and a forward potty.While Mustang technically falls under the Very Light Jet category, thanks to its 8645-pound gross weight, Cessna simply refers to the Mustang as an entry-level jet. Certified under Part 23, Cessna has built the Mustang with the same safety standards as its larger aircraft with safety and redundancy in mind. However, unlike its bigger cousins, the Mustang was a clean-sheet design, leaving behind the more traditional looks of earlier Citation models such as the Citation I and even the later-model 525-series airplanes. The most noticeable differences can be seen thanks to its totally redesigned nose section, windscreen, and fuselage. The result is a stylish airplane with great ramp presence and a commanding look.At first glance, you may be surprised at just how large the Mustang is. If you're used to a cabin-class twin, a TBM, Meridian, or Eclipse Jet, you'll see a noticeable difference in size thanks to its thirteen and a half-foot T-tail and 43-foot wingspan. The Mustang sits tall on its wheels, too, but getting in and out is a breeze thanks to its 24-inch wide main cabin door and fold-down steps. If you're used to older Citation cabin doors, you'll be happy to find a completely redesigned cabin door handle. The new handle is more ergonomic and much easier to open than what you might be used to on legacy Citations. You’re welcomed into the cabin with a 2-step ladder that folds out from the doorway. Getting in and out is a breeze, even for older adults and young children. Once inside, you’ll probably notice a comfortably familiar automotive feel reminiscent of a high-end car. To the right, four leather seats in club configuration with automotive-style seatbelts and buckles.But the other end is where all the fun happens. A quick turn to the left and you’re in the cockpit. The first thing you’ll probably notice is the massive 15-inch multifunction display for the G1000 in perfect view of both pilots, complete with large, easy to reach hard keys and knobs. The second thing you’ll notice is a familiar flight control yoke setup rather than the bulky control columns found on larger aircraft. The yokes on this airplane are stylish, too.Each pilot gets a 12-inch Primary Flight Display and a simple, yet practical switch panel for controlling aircraft systems. Systems on this airplane are about as simple as it gets for an airplane of this caliber. Many are automated and require little attention from the pilot. The pressurization and anti-icing systems are computer-controlled from the G1000, automatically scheduling the wing and tail-mounted deice boots and holding the cabin altitude at 8,000’ in cruise—that’s an incredible 8.3psi!Other systems control switches are located below the primary and multi-function displays, all within easy reach from either side. A left-to-right flow pattern makes cockpit setup a breeze. On the left is your electrical controls, including battery and avionics, then over to engine controls such as ignition, boost pumps, and engine sync, then over to the environmental controls. Again, thanks to automation, many of these switches don’t even have to be turned on or off. Even fuel management is completely automatic. With the simple cockpit layout, you can go from cold cockpit to taxi out in less than 10 minutes.Engine start is also pretty easy. Simply turn on the 24-volt lead-acid battery, do a quick systems test, then push the left or right starter button. At 8-10% N2, introduce fuel by bringing the thrust lever out of cut-off and into the idle gate. From there, just monitor the parameters and let the FADEC do the rest. Even takeoff, climb, and cruise power is calculated automatically for you by the FADEC. Gone are the days of needing paper charts and tables to crunch power settings for ambient conditions. Simply bring the throttles to the desired detent and the FADEC does the rest.The hydraulic system on the Mustang more reminiscent of a Cessna 182 – only the brakes are hydraulically actuated through a master cylinder system found in most light singles. The speed brakes, landing gear, and flaps are actuated electrically through motors and power packs, again like a Cessna single. A backup nitrogen bottle will ensure the gear is down and locked in the event of a failure of the powerpack. The nitrogen also provides you with a means for braking should that system fail.Like many larger jets, the Mustang has a lot of redundancy, including an isolated and paralleled electrical system should you lose a generator. If you lose all electrical power, the back up battery will power essential avionics for 30 minutes. Fuel can be transferred from one wing tank to the other in the event of an engine failure.The cabin is comfortable, and fairly roomy considering the overall size of the airplane. Cabin volume is about 163 cubic feet. The cabin is also well insulated, dampening sound and keeping the noise level comfortable for normal conversation. The passenger compartment is basic, yet classy and comfortable. It can seat four passengers comfortably with a club-configuration. The two aft seats are a split bench with a shared armrest and cup holder. There is one fold-out table on each side and three windows as well as overhead reading lights. Thanks to the center drop aisle, the cabin has a height of just over 4.5 feet.Right now, there are 24 Citation Mustang aircraft for sale, ranging in price from $1.3-2.7M depending on condition and year. Perhaps the biggest variable in the sales price of the Mustang is engine time and whether the aircraft is on any maintenance programs. Unlike piston airplanes, the overhaul intervals on jet engines is mandatory, and without an engine maintenance program, the airplane’s value takes a hit anywhere between $200-500K. For the Pratt & Whitney PW615F engines installed on the Mustang, TBO is 3,500 hours, with a mid-time hot-section inspection required at 1,750 hours.In addition, airframe hours and scheduled inspections play a significant role in pricing. For instance, annual scheduled maintenance on the Mustang will cost about $17,000 a year. If the airplane hasn’t complied with yearly inspection requirement, expect a reduction in the sales price. Likewise, the airplane is due for several big inspections every 72 months, namely the Doc 11 and Doc 32. Between the two, these inspections will run about $15-20,000. Again, the sales price will reflect. You’ll need to consider AD and service bulletin compliance as well. Fortunately for the Mustang, there are really only two airworthiness directives to worry about, one for the brakes and the other for a fuel/oil heat exchanger on the engines. I’ve linked both in the show notes at AirplaneIntelPodcast.com.So if you see a Mustang on the market that looks underpriced, there’s probably a good reason for it and you should proceed with caution. Of course, I recommend enlisting the help of someone that specializes in jet-aircraft transactions to avoid some of the major pitfalls which we’ll hear more about shortly during our interview with Brad. I’m happy to discuss these issues with you, including maintenance and helping you research the market through our coaching program [LINK]In addition to maintenance, you’ll likely need to invest in a maintenance tracking software such as SierraTrack, Cescom, or CAMP. All of these software programs help you track scheduled maintenance and inspections as well as organize the maintenance records for the airplane. For more information on scheduled maintenance and inspections on jet aircraft, check out my recent AOPA article titled “The Maintenance Maze.” [LINKS] I’ve linked the article into the show notes.While the Mustang is an excellent contender, it’s not the only airplane in this class that many prospective owners consider. For instance, the TBM, Eclipse Jet, Phenom 100, and King Air 90 are all in relatively the same class of airplane. But each of these airplane does different things well. It all comes down to the mission the airplane will be flying most of the time. The TBM has almost identical performance to the Mustang, but is more suited for shorter trips, say 200-500 miles cruising in the mid-to-high twenties. The Eclipse Jet is a bit smaller and doesn’t have the same range or useful load; same is true with the Cirrus Vision Jet, which is also much slower. The King Air 90 is great for carrying a lot of people or cargo; it has excellent useful load and takeoff performance but is 100 knots slower than the Mustang. All factors to consider before making a purchase decision.

Ross McMains, New Zealand Basketball’s Offensive System Guest: Ross McMains, New Zealand National Team Assistant Coach    In this week’s coaching conversation, New Zealand national team assistant coach Ross McMains joins the Basketball Podcast to discuss the offensive system New Zealand implemented during the 2019 Basketball World Cup.   McMains, who has been in various roles in the G-League and NBA, is currently an assistant coach with the New Zealand national team as well as an assistant coach with Melbourne United in the Australian NBL.   His coaching career in the NBA began as a special assistant – a role that saw him focus on player development – with the Sacramento Kings for the 2012–13 NBA season, before spending the next two seasons with Sacramento's D-League affiliate, the Reno Bighorns.   He returned to New Zealand in 2015 and was named assistant coach for the New Zealand Tall Blacks. He went on to win the NZNBL Coach of the Year as head coach of the Taranaki Mountainairs in 2016. From there, he returned to the United States and spent two seasons in the NBA G League as an assistant coach with the Santa Cruz Warriors and Westchester Knicks, before joining the New York Knicks for the 2018–19 season as a player development coach.   Breakdown 1:30 - Offensive Advantage Pie Chart 3:30 - Dominos 6:00 - Increasing recognitions 9:00 - One of the Fastest Pace Teams 13:00 - Buy-ins 16:00 - Triggers 19:00 - Progression on the Practice 21:00 - Handoffs without Dribbles 24:00 - Cross Angles 28:00 - Process of Working Hard as a Coaching Staff 32:00 - Handshake 34:00 - Defining Shot Selection for Players 36:00 - The coverage solutions 40:00 - Measuring the Track of the Analytics 43:30 - Evaluation in terms of the Analytics 46:00 - Percentage Shots and Player Evaluation 49:00 - Players Who are Hard on Themselves 51:30 - Struggle of Traditional Bigs 54:00 - Advantages 56:00 - Melbourne United Basketball 58:00 - Conclusion   Ross McMains’ Bio Bio: https://en.wikipedia.org/wiki/Ross_McMains Twitter: https://twitter.com/rossmcmains     Basketball Immersion Website: http://basketballimmersion.com/ Twitter: https://twitter.com/bballimmersion?lang=en YouTube: https://www.youtube.com/user/basketballimmersion Facebook: https://facebook.com/basketballimmersion

Hospital readmissions are often medication-related and potentially preventable. Pharmacists can play a vital role in improving medication outcomes during transitions of care (TOC). Although numerous TOC practice models have been described, it remains unclear what practices will promote optimal continuity of care. A recently published study in the Journal of the American Pharmacists Association (JAPhA) examined the impact of pharmacist-to-pharmacist handoffs using electronic communications to reduce hospital readmissions in high-risk patients. Guest Authors: Jessica Wooster, PharmD, BCACP and Laressa Bethishou, PharmD, BCPS Music by Good Talk

Pediatric Grand Rounds June 5, 2019 Amy Starmer, MD, MPH Director, Primary Care Quality Improvement Associate Medical Director of Quality, Department of Medicine Boston Children’s Hospital

Radiology Fall Risk

Learn more at www.pursueGODnetwork.org. --- Send in a voice message: https://anchor.fm/pursuegod/message Support this podcast: https://anchor.fm/pursuegod/support

Ownership with open hands in life and work.

Happy 2018 from EMIGcast! To kick off the new year, 2nd year student Gabby Gioia sits down with Dr. Ran, an ICU fellow at OHSU who completed his residency in Emergency Medicine. Dr. Ran gives...

Olympic relay runners routinely pass the baton with graceful finesse, never missing a step. Handoffs from Baby Boomers to Millennials tend not to go that smoothly. Those Olympic athletes have a distinct advantage over the Baby Boomers and Millennials. The athletes know in advance who will pass the baton, who will receive it, and exactly where in the race the baton will be passed. Baby Boomers and Millennials must make those decisions while they are running the race. And the person passing the baton often eager to hang onto it longer than the person who to receive it is wants to wait. To help these two generations better understand each other, Millennial manufacturers’ representative and MANA Board member John Davis and Baby Boomer and MANA CEO Charles Cohon discuss how generational differences affect the ways we work together and manage representative firm succession plans.

http://clinicalbraintraining.com/2016/11/03/patient-handoffs/feed/ 0 Jeffrey Young, MD, FACS

So you’ve read the books and you’ve taken the classes, but something about predictable revenue and prospecting isn’t working for you the way you’d like it to. Maybe you’ve seen some success but it hasn’t been quick enough or at the level you want. Maybe you’re a startup struggling to get the system in motion. Today’s guest has the perfect solution for you! Alicia Anderson provides the key to the process as a prospecting outsourcer. Not to be confused with a lead generation service, Predictable Revenue outsourcing builds custom client target lists, develops the conversation, finds the ideal clients, and is with you every step of the way when building your ideal pipeline.   Alicia Anderson began her career as a fashion merchandiser. After reading Predictable Revenue and training with Aaron and I, Alicia entered the sales world as a B2B sales coach and strategist. As part of her role with Predictable Revenue, Alicia specializes in creating engaging content that encourages the customer to lean into the product. Episode Highlights: Introducing Alicia Anderson: from fashion to prospecting Fast-tracking prospecting Handoffs and 3-15 process Building a sales stack from an outsourcing perspective Coaching Levels of email personalization The future of Predictable Revenue Resources: Predictable Revenue Connect with Alicia Anderson on LinkedIn or send her an email directly -  alicia@carb.io

Preflight Checklist: Do you ever wonder what happens when you are handed off to another air traffic controller? In this episode we will explain. Joining us today is Chris Pezalla who discusses his article he posted on ExpertAviator.  We also have some other special guests from our mobile reporting studio at Air Venture.  Listen to […] The post SMAC124 ATC Handoffs and Special Guests appeared first on Stuck Mic AvCast - An Aviation Podcast About Learning to Fly, Living to Fly, & Loving to Fly.

In this episode: Adam drinks Rye Kool-Aid, Geof builds hamburger menus with macaroni, Clark asks for designers to hand-off style guides drawn with crayons and Jim struggles to make mouth noises and form words. Please note that the opinions expressed here are not that of Rally Interactive and any possible reference to anyone living or deceased is purely coincidental. Also, we have no idea what we are talking about. Banter on iTunes: https://itun.es/i6hD2P3 Banter on Twitter: https://twitter.com/rallybanter

If your IFR training was like mine, you spent a lot of time taking radar vectors to instrument approaches using approach control service. Less time was spent working with enroute center controllers. Communicating with an enroute controller at an air route traffic control center (ARTCC) is its own special skill. In today’s show, we’ll look […]

Vincent, Michele, and Michael discuss how a gene from bacteria protects a tick from plant cyanide poisoning, and enhanced transmission of Streptococcus pneumoniae by influenza virus co-infection in mice.

The initial goal of Cullman Regional Medical Center's "Good to Go" program was to reduce readmissions. But CRMC didn't anticipate the effect that recording discharge instructions and sharing them with patients via phone and computer would have on the patient experience. Cheryl Bailey, CRMC's vice president of patient care services, talks about the unexpected benefit of the award-winning initiative, the minimal investment required to get "Good to Go" off the ground, and planned expansion for the initiative that is bridging the patient communication gap. Ms. Bailey, along with Joshua Brewster, director of care management at Regions Hospital, a HealthPartners hospital, shared the key features of their care transition management programs during an April 24, 2013 webinar, "Care Transition Management: Strategies for Effective Patient Handoffs," a one-hour program sponsored by The Healthcare Intelligence Network.

In this episode: The hosts of KeyLIME discuss “Hand offs in the Era of duty hours”, Academic Medicine. 87(4): 403-10. The article has 12 authors (all but 2 are trainers) and offers a number of suggestions on the transition of care - where errors are of great interest. Length: 15:26 min.  Authors: DiRienzo CM, Frush K, Barfield ME, Gopwani PR, Griffith BC, Jiang XS, Mehta AI, Papavassiliou P, Rialon KL,  Stephany AM,  Zhang T, Andolsek KM. Publication details: Handoffs in the Era of Duty Hours Reform: A Focused Review and Strategy to Address Changes in the Accreditation Council for Graduate Medical Education Common Program Requirements. Academic Medicine. 87(4): 403-10 PubMed Link View the abstract here Follow our co-hosts on Twitter! Jason R. Frank: @drjfrank  Jonathan Sherbino: @sherbino  Linda Snell: @LindaSMedEd  Want to learn more about KeyLIME? Click here!

New research underscores the need, effectiveness of formalizing sign-out and discharge summary processes.

Signouts! How can we do them better? Hear these memorable stories & ask yourself these FIVE questions when getting your handoff ready for the covering team.Sponsor: Glass Health is a platform that empower clinicians with best-in-class AI for clinical decision supportUse promo code COREIM for 1 month of free access to Glass Pro for unlimited A.I queries !Timestamps:(2:44) What makes this patient different from others with similar symptoms or diagnosis?(7:28) Does your covering team have the tools to follow up on tasks and information they need for success? (16:06) Is the handoff updated? (18:26) What information about goals of care and prognosis should be communicated to the night team, especially for critically ill patients? (22:41) What are we still uncertain about? (25:30) Closing thoughts Show notes & transcriptsTags:IMCore, CoreIM, Contingency Planning, Handoffs, Medical Education, Nocturnists. Signouts, hospitalistFind the best disability insurance for you: https://www.patternlife.com/disability-insurance?campid=497840Advertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy